‎WW Weight Watchers Reimagined - Ratings and Reviews

Weight Watchers App is incredible!!!

Over the last 20 years I’ve lost weight using Weight Watchers principles a few different times. When I was going to Weight Watchers there was no such thing as an “App” for anything. We went to the meetings, weighed in once a week, and together lost weight and learned to change what we eat. It worked! Unfortunately the three times I reached my goal I eventually lost track and gained the weight back. This has happened once again until recently I decided enough was enough and the first thing that came to mind was how successful I was at Weight Watchers. As I began to look into signing up again it became apparent there was this Weight Watchers App that I could join instead of going to in person meetings, and what with the pandemic still an issue, I decided to give the app a try, so I signed up for it, and downloaded it. I have been using the app for about a week and a half, and find the App to be amazing! There are so many things wrapped up

Into the Weight Watchers App I am already becoming very successful with over 5 pounds of weight lost on my goal to lose 60 pounds. The app is extremely user friendly in every way! There is even a scanner that scans to food label and you can find out how many points each food item is. There is a tremendous amount of social media related groups as well where I find fantastic support, recipes, and encouragement! For the price of using the app it is a steal! Truly remarkable!

Awesome app!!

This app offers so much, including making it your own, adapting their resources on your own style and needs. It is so diverse, includes different levels on intensity and types of exercises. ( HIIT, running, stretching, yoga, cardio, dance) It includes articles on every aspect that affect and impact our eating patterns and weight management, such as anxiety, sleeping patterns, habits on eating more unhealthy foods, self esteem, etc. Most of all it takes care of each one in a holistically way, including: mind, body and spirit to fulfill your wellbeing in a healthier way. Facilitating on reframing reframing those “stuck” beliefs we can have in our minds and how they continuously have a domino effect on our actions and emotions making us to go to unhealthy choices to avoid feelings and all of these happen in automatic pilot. Let’s pause be aware of this precious gift of the present moment and begin to be aware of our choices. Look up for your “mojo”, your “for what” I want to loose weight. Remember each one of us is a beautiful and gorgeous being and we want to fulfill our purpose, enjoy life at the fullest, share and be there for the ones we love, for all your f that and much more we need to be energized, healthier…. It is NOT a matter of having a “skinny body as a model”, it is about your “why you want to be healthier, vigorous, energized”. Be courageous, BE BOLD!! Thank you WW and I am very grateful that Oprah is part of your team.

Rude Customer Service

My mom gifted me a year long subscription to help get into shape for when my husband gets home from the Navy. When I opened the app, it insisted on me only paying through iTunes and would not allow me to just put in card information like other apps. Because of this I had to add my moms card info into my iTunes account and set it up at primary. This is irritating because what ends up happening is either I’m paying for the subscription myself (with my card being primary), or she ends up paying for any apps/music subscription/anything already connected to my iTunes Pay (with her card), which is completely ridiculous in my opinion. I called customer service to see if there was a way I could just set a payment method for the app itself and not through any other accounts. The lady I talked to was very rude. Was cutting me off while I was talking, repeatedly told me that it was “not her problem,” and transferred me to iTunes who still were unable to help me because they can’t have cards in iTunes pay that are primary for only some things but not others. I still don’t have any resolution and I wish there was something I could do about this as it seems like it should have been an effortless thing to set up. Even if it is through iTunes pay, maybe have an option to “gift an account” so a different payment method could be used. Very disappointed and sad that I have to make this review without even having the opportunity to really try the program.

We truly apologize for your experiences and appreciate you reaching out to rate our app. We will pass your feedback and suggestions to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

Love the app

I so appreciate all that you guys do with the app for us and our success! But it’s not perfect, I’m really disappointed in the fact that the rewards GIFs are so an interesting I don’t want to join anything I don’t want to membership for a month to anything, I want to earn fun stuff like the hats we used to have and the charms we used to have it have I so appreciate all that you guys do with the app for us and our success! But it’s not perfect, I’m really disappointed in the fact that the rewards GIFs are so an interesting I don’t want to join anything I don’t want to membership for a month to anything, I want to earn fun stuff like the hats we used to have and the charms we used to have it would rock if you could get that go on again. Also, I do not appreciate the social/political interests that we put on connect with supporting BLM, or the pride parades or anything like that I don’t want that on my WW app to help me lose weight it doesn’t help me lose weight it adds stress to my life because it’s all over TV so if we could get rid of that too, I have been in weight watchers for the last seven years consecutively and I love it but I want my workshop back in Carson City Nevada 🤗😉 and just one more thing I’m not real happy with the Oprah thing she does not represent me in any aspect of my life! I know it’s about the money, but there’s a lot of us who could care less if she’s there.

WW app supports wellness journey

I returned to Weight Watchers (rebranded as WW) in February 2021, while still staying at home as much as possible. The app is much improved since I last used it in 2016. I attended the WW new member and app academy virtual workshops, which helped me learn the features of the app. Food pillar: The tracking function is the workhorse of the app. It works well enough for me. I tracked everything I put in my mouth since Feb. The vast majority of the time the food is already in the database. I added food twice, created recipes ~20 times. I used some of the WW recipes - all good. Activity pillar: I linked the app to my FitBit. In order for it to work, I had to allow more access than I prefer but the convenience of syncing was worth it to me. I like the access to the exercise videos. Sleep pillar: Another convenience of syncing with my FitBit is that my sleep log loads into the WW app. I choose not to log my sleep into the app by hand. The additional wellness wins are not enough incentive for the inconvenience. Mindset pillar: The audio coaching and Headspace audios are incredible. They are helpful to listen to, even over and over again. Workshop finder helped me find not only virtual workshops but also my local studio. Connect, the online community turned out to be more worthwhile than I expected. I joined my coach’s connect group, which helped my journey. I checked in twice a week.

I love the WW App

I am returning to WW after many years and the app has improved exponentially! I have used the scanner and it has found everything I have used it on when before it was about 1 out of 10 items would be found. I'm enjoying the smart points system and eating fruit again after toying with Atkins for almost two years. I like that it synchronizes with my Fitbit. One thing that miss is tracking my water consumption. (WW has listened and now has water tracking). I like that recipes are built into the app and the ones I have made have been fantastic! I also think having a place where you could write a daily journal would be a great addition to the app. (WW now has a journal section under the weight tracker). However I think adding it to the daily It could be a great way to note how you were feeling to perhaps help you define if you were emotionally eating and whether you were at a party and that was the reason for consuming a bunch of weekly points and even what your workout was like that day, etc. I just think that would be a great thing to add. Also I have an Apple Watch and I do like the quick add feature and frequently eaten items feature and think it would be great to add a water tracker to the watch app. WW and all of the successful losers have proven that tracking works and this is a wonderful and extremely useful app!

I do love the app and the ease of tracking.

However, a couple of months ago my app had a glitch. I called in and explained the problem to no avail. I was told I would just have to live with it. I would like to object to this because I feel I should get a correctly functioning app because I need it and also because I pay for it.

I do not know my exact loss without looking but it is 31 or 32 pounds or so. Suddenly one day the app showed me loosing over 200 pounds and it showed this several times. If I had really lost as much as the app said I would not exist. When I called they looked at it and could not fix it. They told me to reboot my phone. I did and it did not work. They told me to delete the app which I did and once again it did not work. They said they could not fix it and that I knew how much weight I had lost and I would just have to keep track of it myself. I did not agree with this but did not think I could do anything to correct this so I just moved on. However this really is not fair and I feel you should do something to correct it. You have even sent me charms to celebrate the weight I have not lost. I hope someone really reads this but if you treat this the way I was treated over the mistake I do not have much hope.

Anyway I live with the app to track and find point values so I will continue. Thank you

Dana Combest -Pucci

The best nutrition plan I’be EVER tried!

My journey with nutrition and exercise in order to improve my overall health has been difficult. I have tried many diets ranging from low calorie to Keto to other crash diets and nothing has ever been sustainable for me. Just over a year ago I decided to give weight watchers a try because I had remembered a family member tried it a long time ago and had some success. Weight watchers has really help me develop a different perspective on eating as I don’t have to necessarily fixate on carbs calories or fat weight watchers really simplifies all of that by using the point system for daily food consumption. This system has been by far the best thing that I have tried and has helped me lose and keep off about 10 pounds since last December. My results could be way better at this point but due to having Covid multiple times and being a graduate student was stressed I fell off the whack in a few times but I am back on and expecting to have a good outcome. Again I feel that this is the most realistic plan one could try as it is flexible, you don’t have to give up fruits or other snacks that you want you just have to be more concerned about the portions that you’re having. Definitely a program that I believe many people could thrive off of long-term.

It’s getting better with each upgrade

I first became a WW member 3 years ago, and back then, the app was pretty nice. Unfortunately, my heart wasn’t in the right place and I ended up leaving the program a month later. I gave it a second chance a year ago, and I found the app to be better than the last time I used it, because they added the barcode reader and definitely made tracking easier. I left the program a few months later because I became pregnant, but came back as soon as I could, and I was totally amazed with the upgraded app. It has a way bigger library than it used to, and it’s even more user friendly. The only reason I didn’t gave it 5 stars is because sometimes it’s hard to find some items. For instance, the other day I was looking for “fresh strawberries” in the search engine because I wanted to track it, but because I was searching for other packaged snacks before that, the option list only offered stuff like “frozen strawberries”, “dried strawberries”, “strawberry cereal”, etc. I got tired of scrolling down looking for what I wanted, so I waited to track the strawberries later in the day. I know this could be solved if I save the items I want, so it’s easier for the search engine to figure out what I’m looking for, but sometimes I forget (yes, I suffer from “mommy-brain”). I don’t know if the problem can be fixed, but it would be great if it could.

Life changing!!

I was skeptical about WW, but then decided that I’ll never know if I never try. BEST choice in my life. The app is super handy and easy to use. I am not good with technology or social type apps, but this walks you straight through. Beginning to end. It is set up to completely accommodate you, the user. It will ask when you tend to eat the most, what your diet is, what your goals are. It’s wonderful! You can choose whether or not you want to be social with the WW community. I chose not to be and I am glad I made that choice just because there is one downfall... and I realize it’s the internet and there are keyboard warriors out there, but people are not always the most positive, uplifting, or even keep things weight loss related on there. Me personally, I feel, (and maybe this is silly?) that maybe there should be monitoring or something because, I see a lot of post about people being mean to others and that’s not cool no matter what the app is. This in particular though, is supposed to be encouraging and up lifting. This is a life changer for the better quality of people’s lives! That would be my only problem with the app. Otherwise five stars all the way!! To anybody that reads this I hope this helps encourage you to make a step towards making a positive change!

I'm sick of the problems with the latest upgrade.

Was a good app until this last upgrade.

Since the last upgrade the app keeps crashing if you try to open any of the recipes you personally entered. I contacted the online chat for support and was told to delete and re-download the app. I did this but the problems persist. Every new upgrade has caused more problems. I have been a member over 5 years but have become so frustrusted with the app I'm thinking of dropping using it as it doesn't work well anymore. Ironically at the same time the app has deteriorated Weight Watchers has raised it's use fee 25 percent. I am so frustrated I am planning on dropping out of weight watchers. There are other point type apps to get with no monthly fee to use them. They may not be as full featured, but once you buy them they don't crash when using them.

NEW ENTRY Well here we are in Aug 2018 and another update with even more problems. When I go to my recipes now it only lists the food items but not the amount so if you want to make the recipe you have to go to the website, the app won't work. Again in the chat line I was told to delete and re download the app and it didn't fix the problem. When I finally got tech support they told me they would let the programmers know about the problem. I asked when they would fix it and they have no idea. You should start over the app is becoming useless the bug are growing bugs.

Thank you for taking the time to share with us. We understand your frustration and do not want you to feel we are not committed to your success. We would like to look further into this for you, and see if we have received an update. Please email us at ResolutionSupport@weightwatchers.com. Your feedback is very important to us.

-Weight Watchers Customer Care-

Wonderful

This is the first time I have used WW and I don’t know why. My wife had great success losing 80 lbs. The cool thing is that she used her points so she could still drink her wine! I had tried Adkins years ago and had success but this time, after several months of stalling - I just couldn’t start, for whatever reason. I looked at Laurie and saw her -80lbs. success and hey- why not try WW? So, I have. And I must say, this App is fantastic. I have an advantage bc Laurie has experience with this, so I can ask her questions and she pretty much knows the answers. That said, this app is the most supportive, complete and informative app of any kind I’ve used. It’s truly designed to help you succeed and keep you on track. It covers so many foods-it’s incredible! The scanner is so convenient! I scan foods at the grocery store, see how many points it is, then either buy it or put it back on the shelf. That’s just one of the amazing things about this app. If you go out to eat, they have a bazillion restaurants in their data base with almost everything on their menu listed. This helps you make the best decision you can if you must eat out. Changing eating habits is tough and this app is there for you. Do it now- commit and this will help you beyond what I can tell you. Good luck!

My safe place

No matter what I need whether it’s encouragement, inspiration, a venting place, a place to share my successes and my struggles, the community that has been created via WW Connect is nothing short of amazing. It’s the salve to everything that is awful about social media. The app keeps getting better and easier to track any food, get recipe ideas, restaurant menus, even see other foods people have created and logged. Activity is tracked as well and you can set any goal you want. My favorite things are: #1 barcode scanner and #2 blue dots. To explain, there are tens of thousands of food items in the WW databanks with points values available for your reference. Immediately upon scanning, you can choose the weight or measurement of that food item and instantly log it in your daily tracker. If I see someone else at the grocery store scanning barcodes with their phone, we can’t help but smile and nod at each other. 😁 The blue dot is a daily “at-a-glance” look at whether you are eating within your healthy points range. Super helpful and also sometimes the source of a weekly challenge I give myself. 🔵👍🌟 If you’re ready to manage your life with a focus on overall health, balance and positivity stop looking anywhere else and start here.

WW app and virtual meeting rooms

The app is good. I struggle with accountability, finding it hard to track daily with my busy schedule. I was extremely disappointed when WW decided to shut down the meeting room I have attended and received tremendous support from for the past 5+ years. Kathy Edmonds, our coach in Woodstock and Strasburg, VA was phenomenal. It was her leadership that kept me and so many other members on track and coming back week after week or for lifetime like me, monthly. I made an effort to attend as often as I could, but definitely monthly when we went virtual. I cannot and do not feel comfortable with a new coach who does not know me nor who has invested her time and energy into my journey. When WW decided to shut down Kathy’s workshop, they literally pulled the rug out from underneath us and shut our support system down. For a business that touts support, WW has cut our support in this rural area in VA. I cannot travel 70 miles round trip to weigh in when this pandemic is over and that is what Kathy’s members will have to do. So, please help us out and return Kathy’s workshop to us!

I’ll continue using the app and trying hard to be successful, but I’d feel so much better making this journey with my friends who were a part of Kathy Edmonds workshops in Woodstock and Strasburg, VA.

Thank you!

Yvonne Lytton

Lifetime member

App needs some improvement

The app is convenient for tracking your points & keeping you accountable. It’s efficient when paired with your fitbit.

App now tracks your sleep, but why do I have to manually enter information that could be synced from my fitbit?

The food list search feature is the biggest weakness of the WW app, in my opinion. Example: If I want to track a hamburger patty, I have to know that I must search ground beef instead of hamburger or I will get a long list of restaurant burgers, meatless burgers, chicken burgers , etc. Items are not sorted, so I have to keep clicking on “more”, only to see that my requested food is not listed. My suggestion would be to have a filter for a basic food items and one for restaurant food. If I am making myself a burger patty at home, the first thing I want to see is hamburger patty-plain, then maybe hamburger patty with egg & breadcrumbs, etc. I constantly have no choice but to pick a restaurant food to log my meals because the basic item is not there. The food list needs much work and I do know there’s an option to add foods myself. I don’t believe it’s the job of the customer to add foods and enter accurate ingredient values for use of all the other customers. WW should really provide a better search experience with the food list.

Better Than Meetings!

I’ve done the weekly meeting sessions with both JC & WW - the online system with the app is by far and away better in my opinion. First and foremost, it keeps the program front and center on a daily basis. I can easily look back over my progress and gives me their incentive to “stick with it”. Second, the app scanner makes it a snap to find foods that easily fit into the daily/weekly point allotments when shopping. I can creat my own “meals” for things I have everyday, like ‘morning coffee’, and ‘tuna salad dinner’. The app is always right there on the first screen on the iPad, iPhone, and the task bar on my iMax and Windows computers

The app isn’t perfect though. I have found that the value returned for a scanned item, on several occasions, doesn’t agree with the values in the nutrition info for the food. A point high or a point low - not a big deal, but I always only use the scanner as a guide. Would be nice if could adjust the scanned info in the App, and save it as a “My Food” item.

Taking time to adjust to the App update, but as long as it still supports my continuing the program successfully, it gets 5 Stars.

Major Request: How about bringing the Computer Version up to speed? Computer (iMac) version is only a 1 to 1.5 Star system.

Love Weight Watchers hate the App

I find using this app to track my points very frustrating. It frequently takes me three or four tries before I can enter the food I want. Simple things like a banana took multiple tries this morning. I find the search mechanism to not be very smart. I tried entering sugar snap peas and they didn’t come up instead I got coffee without sugar and other totally unrelated items. Eventually I figured out that I needed to search peas, sugar snap. So because my search terms were not in the same order they didn’t find it. Very frustrating.

In addition trying to create recipes is difficult. I wish there was a way to mass import ingredients like with my fitness pal. Instead you have to wade through the frustrating search for each ingredient individually. I have started shortcutting and only entering ingredients that have points because it isn’t worth the trouble. Then even after I’ve created a recipe it isn’t easily found to track. I cannot just enter the name I gave it in the bar. Instead I get other recipes that aren’t mine. I have to scroll down to recipes and the select through a couple of menus until I can search for the recipe I made.

Sure it is pretty and has lots of features but the main thing I use it for is clumsy and not intuitive. It makes me question how long I’m willing to stay a member even though I have been successful with weight watchers before and really like the new points system.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Love the App BUT 🔸Need Pic Zoom & 🔸Recipe Print

✅💗 I absolutely love the WW app as it makes it easier to manage staying on the program. It allows me to quickly track, find point values and recipes and Connect with other ww members. Connect is one of my favorite features of ww as it offers support anytime, anywhere. Any of the wonderful people on there are quick to talk you down from going off track or talk you up from having a bad day. It also allows me to help others which allows me to help myself. I feel good being able to help others, and that adds to the ‘whole’ of the program.

❌ My only complaints are:

1️⃣ While recipes are quick and easy to find on the app and online, there is no way to print from the app at all (besides taking screenshots and printing the pics), & online it prints the entire webpage with all pics of Oprah and whatever else is on the side there. I love Oprah, but I really just want the recipe on the page. And although some say don’t print them it save trees, people are gonna print. Sometimes we have to.

2️⃣ I want to be able to enlarge the pics posted on Connect. I want to see things better. We can enlarge on other social media such as Instagram, so I’d like to be able to do the same on Connect. Please 🙏🏼

It’s broken it’s broken

I am a totally blind customer who has been using the app for the last 4 1/2 to 5 years successfully. Yesterday there was a major update and now I am not able to use either the calculator or the quick ad. They have broken the edit fields so that when I try to put in the information rather than just excepting the words as I find the letters it’s putting in every single letter as I go by them as well, when I try to put in the numbers that I need to put in it will not except the numbers when I go back to make sure the words and the numbers are in the app it shows every single number I went by to put them in but it doesn’t really put them in it just creates a mess. I really hope someone can fix this. So much of the weight watchers material and products that involve using scales for calculating foods etc. are not accessible and I am completely dependent I’m using the app as many of the books are not available to me. The app is the reason I have continued in the program, and I use and value both a quick add and the calculator. I really hope someone looks at this and considers fixing it. Weight watchers had an agreement many years ago that they would keep the app accessible. It is this accessibility that has made it one of the better programs for those of us with vision issues. I strongly urge someone to please please please fix it. We who cannot see depend on it.

We appreciate you taking the time to share your feedback! We will make sure that we notify the appropriate department about this. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

Love the concept, UX needs improvement

This is my first time returning to WW in years. I had a lot of success in the past (when we had to write everything down) and wanted to try it again. I love the points concept and how easy it is to understand. HOWEVER, the app is so hard to use.. I work in tech designing apps and I struggled! There is way too much promotional information in every tab, it’s completely overloaded the actual functionality of adding foods, saving recipes, scanning bar codes, etc not to mention made it overwhelming to know what to actually watch/read first. I’m sure there’s great content but idk where to start! The first time I tried to add a food I had no idea how to do it.. I didn’t realize the search bar was the access point to everything. More of the day to day functionality needs to be surfaced on the Home Screen with clear action icons and not 3-4 screens deep hidden behind a search bar. Being able to add foods/barcodes/recipes for future use without tracking would be a great feature. Also, it’s frustrating that only some frequent items show up and not others or any of my saved foods when I’m trying to log meals. This app has so much potential but it seems that content creation and promotional ads were prioritized over the functionality and user experience.

Love WW

WW program with use of this app has truly changed my life for the way better! Love this program, but I agree with a few other members with all these updates that continue to change the layout which is annoying.

1) top area of app is too narrow when trying to select to type in the "search food & activity" and the "scanner"

2) when on Connect wish could access the "trending" "new" "following" at any point without having to scroll all the way back to the top, we were able to access at any point before upgrades

3)for some reason when trying to access my food "favorites", does not load all items that I have added, stops loading items when reaches the "W's" and I continually have to rescan or use the search food.

4) it’s annoying when the app is fine and then changes are made on items that do not need to be changed making it more difficult to use instead of user friendly, like before used to be able to select a time of day (Morning,noon,evening icon) to enter food item, if I wasn’t able to enter at time of eating, and now it wants to default to current time of day at time I’m at entering food data and I have to go back and reset each time and there are other app changes that are just making it more time consuming to use

Very easy to use

Both my husband and I started WW on January 1st, 2019.

I decided that if I was going to start WW...AGAIN (for about the 7th time!) that there was no time better than starting on January 1, new year, new me! My goal is to stay on it for the entire year - something I had failed to do in the past. So far, so good!

I love the app because it makes my tracking so easy! I simply enter the food I am eating to find the points and the calculations are done for me. I also love how easy it is to track activities. Using the app has made following the plan simple and I think has helped to keep me on track to reach my goal weight. To date, I have lost 17.4 pounds and my husband has lost 30!

In addition to weight loss goals, my husband is close to being taken off blood pressure medication and I am hoping to lower my cholesterol and blood sugar numbers - and then avoid starting any medications!

There are so many other benefits to the app that one can choose to use: recipes, connections with other WW members, meditation and activity resources,etc. It has a multiple scope of resources to help one achieve success. I highly recommend this app to help with meeting health and weight loss goals!

Helps keep me on track - free day idea also.

Overall, this app helps me keep on track. I love the scanning capability. I don’t like the fact that when I type in “butter” into the search box, it comes up with eight different things before it says, “butter.” At least it does this on my ipad. On the computer, it didn’t seem to do it. Also in regard to searching, on a lot of items it seems like if you don’t type in the exact text that’s on the product you won’t find it. That’s annoying. I should be able to type in the general name of an item and be able to find it. Another thing I’m realizing isn’t helpful, I did switch to using fitness points instead of regular weeklies, but I didn’t lose a pound that week. So obviously you just need to at least stay within your weeklies to lose, and often not use your weeklies at all - at least with me.

Just an idea - I just can’t do seven days a week, so I use my weigh-in day as a free day. I try not to go wild, but if I’ve been craving something, I go ahead and have whatever it is, split it with my hubby, perhaps. Might be cool to incorporate a free day, maybe it costs you one day’s worth of weeklies or something or it costs you prize points, like 50 prize points or both.

Excellent

I had this app when it first launched and it was just ok. I’m back on WW now and the improvements are staggering. The connect feature is so excellent in terms of motivation. Seeing everyone’s progress (and struggles) is massively helpful on one’s weight loss journey. I would give it 5 stars but I’d like to see more sort options in the restaurant areas. For example if I go to a restaurant and want to search foods by points values it would be really helpful to see the lower point items first. Additionally if weight could sync with Apple health that would be very helpful. Right now I have to use a separate app that syncs my weigh ins with Apple health. It is nice to have them stored in both places.

Update. It’s been maybe a year? I was not able to stick to the program. The tracking becomes too much for me and more than anything because of how my body responds I lose weight so incredibly slowly I lose motivation. In my 20’s WW worked and I had the motivation to keep going. When you lose roughly 1 lb per month it is just hard. Anyway. For lack of a better health plan I’m attempting to start tracking again as it’s New Years 2021. May the force, Oprah, Kate Hudson and now James Cordon be with me.

WW app

WW has really transformed diet management with the WW app. If one is serious about understand food and how it affects one’s weight, then this is for you. However, if transferring ownership of what you eat to say: Nutra-System or say Jenny Craig is what you desire, then forget ever making a supermarket a place of visitation. Those previous diet systems choose what you eat, when you eat, and it is almost without the user ( that’s you ) having input. Plus, like the Eagle’s Hotel California, you can check-in anytime you want but you can’t ever leave. That’s because the food is portioned, selected, and packaged per firm by their dietitians.

WW is different. With this app and understanding the daily allowance of food accumulation ( known as points ), you accept total control of your food intake. Nothing is off the menu. Surely this lifetime arrangement surpasses anything Hotel California diets can offer. Make your goal weight and the app is forever and it’s free. The best of both worlds ... having one’s cake and eating it too. Plus, visits to supermarkets are part of the fun.

It did take me a bit to work into daily tracking but I am sold. I choose WW as my Hotel California because I want to be in control of what I want to eat.

WW has been so thoughtful with this app

WW set out to make a tool for their members. One that is all encompassing. Through their thoughtful and caring means, the end is divine. They considered food, activity, & mindset all in one app that not only covers each area but also equips each of us as we take on our journey to health, wellness and weight loss.

With the ability to walk into a grocery store, scan a barcode and instantly know the “Points value” of a food, I can shop healthy and proactively without fear. I can also pair my activity tracker so I know the value of each activity I complete.

WW also gives me the encouragement right in the app to stay on track and make lifelong habit changes that result in healthier living. Whether it be on Connect, a member only social media platform or through inspiring articles, recipes or workout regiments.

This app has been the most helpful tool I have ever had when it comes to a healthy lifestyle. It is virtually essential for lasting weight loss and a helpful hand for those that wish to hold onto that healthy life after they conquer the unhealthy habits they had in their life prior to their journey to wellness.

Joining WW has changed my life and this app has been key!

Makes it easy to stay accountable

I have done a range of diets through the years, including abig and lasting adjustment away from 252. During the big diet in 2001 which was amazing, i had to look up and calculate everything. This is so much more pleasant. Can scan food at grocery store for smarter choices (yogurt isle was shockingly revealing) have tons of free foods so its less focused on what you cannot have which can increase stress and more focused on what you can which is great.

My only beef with WW is their adherence to the faulty BMI system when deciding what is a healthy weight range to see if you qualify for lifetime. I am not about to lose that much strength to play that game. I am actually rather sad about that as i have reached a very healthy goal that i never thought i would see again and was looking forward to the challenge of monthly weigh in’s to keep me on track. But...not at the sink in water weight they want me to maintain at. I can already stand at tge bottom of the pool comfortably. To lose an extra 15 in order to qualify fir lifetime is crazy stupid. BMI is a faulty system.

The rest of the program is quite good. I am very glad i have done this. Will work at keeping it off.

Great overall, but search could be better

I am loving this app overall and have lost 25 lbs so far with ease. There are good recipes, and Connect is addicting! I do wish the search function for food would improve, though. For generic foods, like fruits and veg, it's great. However, the search for specific foods isn't great. Sometimes, nothing turns up, but when I scan the item, I see several members have added it despite it not turning up in my search. When it comes to restaurant food, I find only limited menu items are available, and if you opt for the non-meat version of a dish, God bless you because the app won't have it. This is one thing the MyFitnessPal app has over WW - I could find almost anything and estimate pretty well if I couldn't find exactly what I wanted. I sort of wish WW could go do some recon on MFP and steal a few search ideas. The most frequently-added foods function could be better, too. The same food cannot appear under two different meals, and there is no multi-add option. The recipe search is a bit hit-or-miss as well. These are minor gripes overall, though. This app and program have allowed me to get my act together and even lose weight on vacation because it's all very livable.

WW app

I love it. The app makes entering meals and activity easy and fun. I am having a little trouble searching for “ingredients” rather than pre-cooked food items by national restaurants and chains from my iphone. I figure that’s a “picnic” and it doesn’t usually affect my otherwise very positive experience with the app. And I love Connect! I go there to see the many virtual kindnesses that people extend to people who are struggling and need some support. That tells me that the community works together to hold that space for people who need that support with the challenges of weight loss, body image, gender roles, physical health issues, mental health challenges, addictions, and healing in our country where bullying, racism, and other societal problems that divide the usa and many other parts of the world. I give some of the credit for that to Oprah whose own healing from adverse childhood experiences and the role she created for herself as a leader in American culture for the health and well-being of Black people, all women, and other American minority people. Go, WW. Thanks from me. And I’ve lost about 16 pounds since June 3rd or so. Appreciate the support from the lifetimers, coaches, member chefs who have blogs for recipes. Cool community.

Linda Brinkman

I love the app for tracking plus reading how WW’s are doing with their losses. I also love the graph of my progress. I find it difficult to find all restaurants that we like to frequent. This makes tracking difficult, as I have to itemize every single ingredient. I cook a lot at home and itemize the same way. I have been a WW for many years. Quit and returned four times.

Trader Joe’s must have WiFi as I can track there, but three Safeway’s in Walnut Creek and Alamo plus Pleasant Hill, CA had no WiFi in the store making tracking impossible.

Meetings are excellent and we all love, Mary, our guide and leader. We meet at the Tice Creek Gym on Monday’s in Walnut Creek at five p.m. The room is full and there are usually sixty plus people there.

Two Safeway’s now use Wi-Fi.

I have not been consistent with my mindfulness these past months. Stress, love of sweets and forgetting about moderation has been a heavy weight on my back. Please send Oprah Winfrey to our meeting on Monday afternoon at five p.m. at Tice Valley Gym in Walnut Creek. I never miss meetings and am honest in my tracking. I need a read boost! I am a very active senior who uses a Walker due to back issues. I help many others and have trouble helping myself. Lovely Linda

My personal story from Ron of Frankfort Illinois

Using this app makes your life tremendously easier !! Whether it’s at your house or someone else’s great choices can be made without stress added. Before joining weight watchers it took 12 months to lose 40 pounds .Then I went off gained 12 pounds in 4 months. Joined weight watchers and lost 20 pounds in just 4 weeks ,without zero exercise except stretching in bed during commercials. All while eating more than double the amount of food then I could eat before . Good choices and not skipping is key!!! This is a permanent life style not a diet!!!Im leaving for a trip to south padre island and I’m bringing snacks and dressing with me ,So again no stress about what to eat ! My total success came because my wife realized she needed a life style change to!! It took me along time to get her to see that . But my thinking is better later than never!!! Having a spouse life style change with you brings permanent successes. There is no longer pies lying around constantly helping to make bad emotional eating choices. So thanks again wife for working together. I hope this helps other people that working together really brings body and soul health.

Easy useful app!

This app is so easy to use and navigate! It’s never frozen up or given me problems (which is amazing in app world). I really like the iPad version but that could be because it’s a bigger screen and the keyboard makes typing in for tracking easier. The phone app is great when grocery shopping because I can pull up the barcode scanner and see the points associated with different foods. That feature has saved me from buying things that I thought would have had lower points than they did. I also love all the recipes so readily accessible on the site. I star my favorites and also add my own recipes so I can keep track of them as well. Looking up meal points by restaurant name is a cool feature but there are many popular places in my area that aren’t included in the list of restaurants so that’s probably the least useful feature of the app for me. If they expand it to include regionally popular restaurants, then it would be more beneficial to me. But, I try to fix my own food at home for the most part so really, this app is excellent for helping me be mindful about what I’m eating along with my activity level.

Great app for great program

I’ve heard of Weight Watchers for several years now but just didn’t realize how beneficial it would be for me. I thought the program was just for losing weight but turns out it’s really helpful for just learning how to eat better. In fact, it almost becomes kinda like a game... you have this many points; how do you choose to spend them? If you *really* love that food that you know you shouldn’t, then just eat really super healthy all day long before you splurge on that one meal. Or, if you don’t want to use up all your points at once, and don’t want to eat super healthy the entire day, then you can choose to spend some points at each meal. Maybe you want bacon with your eggs and chips with your sandwich... you can do that as long as it is all in moderation. You don’t have to give up your favorite foods completely... as long as you eat well overall. I love that.

The app itself is great. It’s super easy to use and I love how you can favorite a meal if it’s something that you eat often. I actually wish I would have downloaded this app sooner... I could have been eating healthy all along!

First real app that visibly holds me accountable for what I eat

I love this app. I have struggled with weight loss for over ten years now. Well I guess you can’t really struggle when you haven’t put forth an effort of trying to lose weight. However, this app is helping to change my mindset and the ways that I usually eat. I’ve been so used to eating whatever I wanted when I wanted that I forgot about the consequences. I was a gymnast for fifteen years and nationally ranked judo player for years but my mentality was that of, “I’ll keep this fit body forever.” Well it turns out you are what you eat. So it is the new year of 2020 and I have started this weight watchers program and intend to use it to get to my goal of 90 pounds lost. This app helps me see what I can and cannot eat and what I should eat less of. The point system visually lets you know that the choices you make are ones that will either benefit you or break you. So I choose wisely. We are in this together and this app has the community to back it up. There is nothing but support and groups of people that actually know the real struggles we face as an individual and as a group. This is a life changer.

WW Review

I love a lot of things about the app! The plan has been easy to follow, there are a ton of resources available, and the daily tracking have all helped me lose almost 47 lbs! One thing I don’t love about the app is the weekly canned responses - “Congratulations xxx! You stayed within your Budget several days this week and it paid off.” I faithfully tracked my food and stayed within my Budget for 6 solid months!!! I lost weight consistently every week~ to the same response every week. When I first started the response was a little varied, you’ve lost x% of your body fat, you’ve lost x lbs, way to go! I think that should continue throughout a person’s weight loss journey. I’m almost within a healthy ideal weight range and there’s no encouragement to get there other than the canned “Congratulations........” I’m almost at my goal weight and there’s nothing to push me to get there. I know I should not be motivated solely by the app but I think the matrix of the app could do better! What happens when I reach my goal weight? Do I just continue? Is there a maintenance/lifetime plan? Do I still pay monthly once my goal is reached?

Signed,

A Little Disheartened 😩

So nice and easy to use

I started mid January on weight watchers and I can honestly say if you’re serious about losing weight and keeping it off this is the way to do it. There’s absolutely no reason to be hungry to set yourself up to fail. There’s room for days when you need to eat or cheat, whatever you’d like to call it. In any event this diet should work for every lifestyle and you should not go hungry. I do not drink alcohol so I don’t know how that factors in but the points are the points. I often time say to myself and my partner, I don’t know how I’m losing weight with all of this fruit that I eat. Sometimes I eat 4 to 6 servings of fruit a day. I also treat myself to the weight watchers snack bar peanut butter and chocolate. It’s like two bites and enough to satisfy the sweet tooth urge for two points. I also had a revelation about microwave popcorn which also is satisfying. I just got a healthy pop from jolly time of 100 cal bags. I was just about to check out the points and the review option came up. Well happy trails to all of you in your journey with weight watchers but I just don’t think you’ll find it all that much of a challenge if you’re a newbie

Keep on counting

Even though I am lifetime and I am below my goal I still depend on this app to keep myself in check. Any new products I say or new restaurants I have not been to before I pull out my phone and check the points. Getting it off was a battle but keeping it off in the war. And I do not ever want to go back where I was. As of this morning I have lost 54 pounds and I am thrilled with what I have done. Don’t ever give upAnd don’t ever stop trying to make yourself better and happier. And with this app I feel I always have a friend with me to keep poking me and say hey that’s too many points. I am still way below my goal and use this app every day. It keeps me on track and helps me decide what to eat Ahead of time So I can plan ahead for each day. If you think this is a pain well maybe it is but I have decided I’m worth it and I’m doing this for me. I’ve got this thank you very much it. This is my third time commenting on this app I can never say enough good about it it is helping me immensely to keep my weight down and I don’t think I could’ve made it without this app please continue with it and thank you for doing it I love it

Data hog/constant overages

I don’t review apps but this app is so awful I have to. This app uses more than three gigs of data every month (10.3 GB in four months with cellular data off the last month) and I have been having to pay about $30 in data overages every month since joining WW even after talking to the tech support and asking for help in the studio. To try to combat the data usage, I have deleted the app and reinstalled, logged out, set it to not automatically stream video, and turned cellular data off for the app. The problem with this is that it means you can’t track food when you aren’t at home and you can’t scan anything at the grocery store to see the point values. This makes WW really hard to follow unless you only eat zero point foods. Also, you can’t use the app without a connection so would be unable to use on cruise ships or while traveling internationally unless you buy additional data. My app was set to sync with Fitbit and made me share all data to sync, so this may be part of the problem, but I would not download or use unless you already have unlimited data or budget and extra $30-$50 a month for data overages. I am actually decently tech saavy but just can’t get this app to not burn through all my data. For reference, I use a hipbone and had a 6 when I joined and upgraded to an iPhone 11 after one week on the program. AWFUL!

Thank you for taking the time to rate our app. We apologize for your frustrations and will be forwarding this feedback to the proper teams for review.

--WW Customer Care--

We Deserve Better!

While this app is helpful in assisting you with your weight loss efforts, it is absolute crap. We pay for this app and deserve so much better. It’s search functionality is ridiculous. For lunch I typed in Chick-fil-A hoping to see all items with that keyword. The first search result was Crispy M&M’s. Even if you save an item as a favorite to try to make it easier to locate for tracking, there is still no guarantee that it will be the first search result when you look for it. You can’t add multiple items at a time, so you literally have to use the crappy search functionality to search for some of the same foods in the same portions that you may eat daily. Did I mention it’s slow??? Being able to track your food is literally the entire basis of the program and it is by far the most difficult thing to do. Again, we pay for this app! WW is a multimillion dollar company. Yet there is better technology and functionality available from smaller companies with free or cheaper apps. What gives?!! It’s seems like more focus was put into the social aspect of the app in being able to connect with others. While that’s important, that’s not the reason any of us bought into your program. We need to be able to easily and efficiently track meals. If you focus on nothing else. Focus on that! This app needs a major upgrade. ASAP!

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Can’t Track FitPoints

This was a great app until it stopped working the way it should. The app stopped tracking my FitPoints Stay Active at Home on my iPhone a couple weeks ago after an update. Today I finally updated it on my iPad and now I can’t track my FitPoints Stay Active at Home on the iPad either! And the FitPoints on Stay Active at Home have been reduced, there used to be 4 points for a higher intensity minute walk/run and now it only gives 1 point. Basically it just gives you one point for whatever exercise option you select. But no matter what I can’t get any FitPoints! I have logged out, and also deleted and reinstalled the app but it still does not work correctly!! This is very frustrating. Please correct the app as soon as possible!

Update: the app will no longer allow me to manually track activity, after your recent update for both the iPhone and iPad. I’m using the Stay Active at Home audio workouts, and the buttons are white or are grayed out, they don’t do anything when you click on them. I have already submitted a ticket to have this checked out. The gal in your Priority dept said she was having the same problem. This has nothing to do with being connected to another app or Fitbit. And it doesn’t have anything to do with FitPoints variations, as I am unable to record any FitPoints. Please correct the app ASAP!

Thank you so much for the update.

We know this has been frustrating and would love to help you further. Can you please email us at ResolutionSupport@ww.com, reference this point of contact and include your device model, app version, and OS version.

We look forward to assisting you.

--WW Customer Care—

Overpriced, needs improvement

I decided to give Weight Watchers a try when they offered a reduced cost for an introductory period. I felt I needed a boost to my dietary regimen and also was looking for a way to improve my Type II diabetes numbers. I opted for the 6-month intro, and after 4 months I have, indeed, learned a lot and improved my health and lost weight. HOWEVER! I've also used My Fitness Pal for over 10 years, it's database is superior to the WW database, data entry is more intuitive, and virtually all the same types of community support options are available through MFP as through WW, but for a fraction of the price (if you opt for the MFP paid version, which I prefer to the free version). While using WW, I have simultaneously continued to use MFP, and will continue the lessons I've learned from WW but for much less cost. The WW interface is, I feel, lacking in functionality. I find myself using MFP first, and now only using WW as a check on my carb and fats intake. I've now adjusted my MFP daily nutritional goals to reflect the kinds of goals I learned from WW, so for the limited time I've used WW it was worth it, but not on a continuum.

Love the WW app

Joined WW online/meetings 1-5-19. I have used the app every day since. I log every bite I eat including the zero point foods. I’m down 21.4 lbs. and use every aspect of the app, Including: connect, food check in, activity check in, recipes search, and food and recipe creations.

I do have a few suggestions.

I wish there was some consistency in the units of measure. I think all items should have teaspoon, tablespoon, cups, and ounces. Using serving as a unit of measure is very confusing. You have to look back into the recipe and see how much a serving is. If it’s for meatballs it should say two meatballs equals one serving etc. Additionally I suggest that you go through and load all of the recipes from all of the WW cookbooks that you have for sale and distribution. Many of the recipes in the Comfort Food by Eric Greenspan I could not find in the app. Stuffed cabbage for instance. Somebody on your team should load them all. Especially if you’re promoting the cookbooks. Finally I wish that connect would have the ability to do you more than side-by-side photos. It would be great if you could do a collage of four or five photos.

Limited Logging Options + Beware Hidden Fees

I have attempted time and again to use this app, but the food options are so severely limited that it makes it impossible. They don’t have up to date menu items from most restaurants, half the brands of

Foods from Whole Foods don’t show up when you try to log them. It’s a nightmare, I’m coming from the MyFitnessPal/Lifesum world of logging, and it’s clear Weight Watchers just isn’t there yet in terms of data. I also have to mention, not associated with the app, that there are hidden fees when you attempt to cancel. They use an external payment processor, not the subscription service within Apple. They do this to ensure they can charge you an “Early Cancellation Fee” to the tune of $40, I’m sure it hidden somewhere in the terms of service when I signed up, in that mass of text no one reads. It wasn’t anywhere clear, and honestly this is the first and only app I’ve ever installed that got me for that much money. If you eat their pre-determined meals, using their limited ingredients—this might be your go to. But if you enjoy flexibility, and don’t feel comfortable paying $60 ($20 membership + $40 cancellation fee) because you forgot to cancel on your 14th day it’s not worth the risk. Stick with apps that use Apple’s internal billing, so you know what you’re signing up for when you sign up for it.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving the issue with your account. We look forward to hearing from you.

--WW Customer Care—

My Recipes section in app needs help

While adding recipes to the app you are able to put preparation instructions for each ingredient, ie chopped, divided (ingredient used in 2 separate places/ amounts in recipe), separated (eggs). The problem is that when you look at the recipe to actually make it, none of those prep instructions appear. Another thing is you have to put the total amount of an ingredient instead of putting it in twice. For example, a recipe has a topping that you make separately from the main part, but both the main part and the topping use sugar. With the problem I mentioned first, even if you put in the prep instructions that the amount of sugar is divided, this instruction doesn’t show up unless you click on each specific ingredient as if you were editing the recipe.

I understand that the recipe section isn’t made to be your recipe box, it’s just so you can get the points value of a serving. It’s just annoying to have to add 2 different amounts of an ingredient together before inputting it; then if you should use the recipe in the app to make it in the future, you aren’t able to see that the amount shown is a TOTAL rather than 2 separate amounts.

Love the WW App!

I did WW several years ago, before there was an app. I lost weight, but as soon as I reached goal I quit tracking points because it was such a pain to go into my home office and track after each meal, especially after eating out. If I was on vacation or away from home on business, I couldn’t track at all. Without tracking, I got back into old habits and slowly gained the weight back over the years. I started again on WW last July and the app makes a world of difference! When I go out to eat, the app is with me on my phone! Away for business or pleasure? The app is with me! Also, they have automatic entries of points for many national restaurant chains. I used it when I went to Olive Garden and Outback with my mother, and I was able to find delicious, sensible things to eat! My phone is always with me, so it makes it super easy to look up point values, make decisions, and track. In short, I love the portability of the app and I love its features. There’s also the ability to chat with a WW coach 24/7! I plan to be using the app and tracking for the rest of my life so I can maintain all my hard won losses.

Love it - but it could use some tweaks

I love the WW app. It does make following the plan so much easier and fun as the say. I can updated at work or check points sometimes when I am out. There are a couple features that are missing from the app though. I would like to be able to label and save a meal so I do not have to enter the separate components each time I eat it. You can only label and save meals on the Internet site. Also, scrolling back through dates is a pain. You have to go through each day, one by one. They need to make it so a calendar pops up like on the Internet site so you can easily jump to and view a previous date. WW is a great program that works and this app helps me searchable and tracks and stay on course.

* Above components have been improved. Having trouble now with teaching ahead. When I swipe right to track on a future date, it works correctly with first food and then puts all the following foods on today’s date.

*Updating barcodes from grocery and updating restaurants is so important for WW to do now with so many 0-point foods on Purple, the calculator is not accurate

Nothing is perfect

The app is a helpful tool to have on the journey of living a healthy life. For all the good things there are some things that need fixing/tweaking. The barcode scanner is great. I'm not sure if there is maximum number of foods that can be stored in the scanned list but foods that I've previously scanned are not there. Tracking foods/meals is easy. Having frequently used items is convenient. Reviewing previous entries is a bit of a pain. You have to scroll, slowly, back through EVERY DAY instead of just going to a specific day. Having a water tracker on the home screen would be helpful. I use another app to keep me on track with water consumption. The weight tracking feature is good. The auto generated messages are cute and encouraging. The WW social media outlet, Connect, is like going to a meeting whenever you want! But....after using other (FREE) media outlets, certain features are expected. The ability to see things you've liked would be helpful. To "refresh" your feed requires scrolling, manually, back to the top!🙄. I'm committed to my lifestyle change so I'll continue to use the app.

Best launch into a healthier you...

This app and the programs you can choose from are an awesome way to launch into a new health routine. The recipes and ease at finding foods is second to none. Scanning food into the app is a breeze and the database of obscure foods that have been added by other WW members is really impressive. I found the speed at which I could log my previous meals was far faster than any previous app I had used before. The gamification of the point system is exactly what millennials like myself easily adhere to and crave. Above all the 24hr support was the most impressive feature of the entire app. Any question any time I had someone answering me via text chat within moments. The only place where I feel like the app let me down was how the programs view healthy fats like avocado, nuts, grass fed butters, olive oils, etc. I personally feel like these are healthy options that can be added to your diet in moderation with beneficial affects. However the severe point accumulation for eating one of these foods was prohibitive towards your daily goal. Other than that this is a smart, quick and easy way to get started and keep you going for your first 90 days or so.

Love the way WW is evolving! Changed my life!

I’ve been a WW member on and off for 30 years. I am so impressed and overjoyed for all the changes WW is making to their program and app. It’s so easy to track your meals and activity now. They’ve just included sleep tracking too with access to meditation before bed at Headspace. They’ve incorporated exercise videos of all time lengths. They’ve added the ability to include feelings and journal what made you successful or what you struggled with. Countless more things like online support from WW community and helping you meal plan with ingredients currently in your pantry. Great recipes too!!! Gone are the days of bland boring meals. Plus you now earn real rewards for your successes. WW you are blowing up the old diet mentality and giving us tools we need!! Well done!!! I am a HUGE FAN!! My husband has lost 12 pounds in 6 weeks and I’ve lost 18 pounds in 8 weeks. This is a huge success for us and the longest we’ve followed program since 1989 and I owe it to the fantastic changes you’ve made to the program that help me stay focused on my health journey. I haven’t been this hopeful in decades.

My WE

Loved the points ! I’ve succeeded the first time but not that much! So Covid of course I guess I won the fat prize at the Drs office! So again I’m still paying and I’m at Sept1 I started but I understood it better! I knew what and how to eat & eat lots of free foods I don’t count ots anymore because I get the entire program! Do ad of today I lost 40+ minus a few treats😂 WW I’ll eat like this 4 ever! I Also did a tummy tuck yrs ago so even now my pants are a medium. 8 or 6 at times . I can’t go by your goal weight in the beginning I had surgerys and breast & tummy tuck I💗 my weight now minus 6 more. have 4 chunk chunk friends! They all want me to write it down! Nope it’s ti confusing in the beginning like 6 m until you get what works best to your body! I hated purple! Ppl love it pasta rice all what we miss. But I tried it and I gained 3kb! I guess you have to get this program & live by it. You’ll lose weight and then you gain weight if not but understand WW and it’s just perfect ! You can eat everything even the extra points I lost!

Well thank you WW I will be back not gor hopefully weight loss but to see what it’s all about again! 🥰🥰🥰

Generally good with a few exceptions

App is generally excellent and easy to use. Dailey pages, weight goals etc clear and good. My two criticisms are that the data base of foods is not nearly as comprehensive as it should be, especially for home cooked items, raw ingredients and things that aren’t from a chain restaurant. Not infrequently I cannot find a good match. Second, there are items that will pull up in general, like anchovie paste, but would not pull up as an ingredient that I wanted to add to a custom recipe. And I couldn’t even find red vermouth, for example, at all. Another big criticism of something that should be easy to fix is that when you click on a meal (as in breakfast) for the day, there should be a direct button for going to your own created recipes, to choose from those and not have to remember what you titled it to search for. Also, it would be nice if you could go to your meals for the previous, or a recent, day and say something like “repeat” for the current day. It only appears to let you switch or update it to the current day but that then screws up the past day’s accuracy. For a world class app, these are convenieces that should all be built in to make it easier and more intuitive to use.

Thank you for taking the time to leave your review and feedback. We will be more than happy to share your thoughts and suggestions with the appropriate teams for review and consideration. We all are wishing you the very best on your wellness journey!

App great, support is invisible

I love the ease of the app. I love how it takes the guesswork out of what I am doing and that it’s user friendly. It’s become a part of my daily routine. It’s an amazing tool.

The 3 star review is for the fact that, when I try to get help for app issues (10 of the same message in my app journey sent at the same time, my search for “lime” yielding the result of an actual lime 20 items down the page, and my points logging oddly), my emails seem to get ignored. I waited a long time for support through the app via connect and I was asked to email support. I emailed again, still ignored.

I don’t think the issues that I’m having are huge. In fact, I’d even be okay if it took a long time to fix them. But I don’t like how it feels impossible to get a hold of someone. I don’t like that it feels like no one cares about me as a customer. I’m an OnlinePlus customer. I pay $20 a month to use an app and online resources. I don’t have a person that I talk to face to face every week. I think it’s a shame that no one has contacted me yet after asking for help, because I love the app and the program. I don’t love feeling invisible.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love the App!

Easy to use, and helpful for every pillar of the My WW+ Program. I can scan bar codes to help me decide what to purchase right there at the grocery store! Sometimes it is easier to say, “No” once. The 5 min Coaching has amazing 1-5 min Audio files to help with stress, setting an intention for the day, and so much more. You can easily access the Weekly Topic and techniques on the Discover Tab. It is nice to be able to go back to older techniques, too! Great follow up tool! I also love the filter section under Discover Recipes- You can filter to your specific dietary needs and preferences. Once you set it up as Gluten Free, egg free, lunch ideas, etc... you will only see the recipes that interest you. You can also type in ‘No cook’ or ‘One pot meals’, and again, you only see those types of recipes. We have two free activity tabs, too! They are filled with activities- Audio or Video based on your preferences- You can filter these to meet your activity level as well as upper body, lower body, strengthening, etc..The Restaurant section is a game changer for eating out. The WW App is a very useful tool. Loveeeee it!

WW to me 😊

WW is a great program!!! It does work for everyone if you give it a chance. This journey is a true life changing adventure that you have to be ready for, for it to be successful. Life is hard, but losing weight is harder. Tracking and going to meeting are extremely important. Showing up, weighing in weekly; making yourself accountable is an important key to your success. The little goals that you set for yourself is so worth it!!! And if the scale this week doesn’t show it don’t give up!!!! Just remember ...that if it doesn’t show on the scale that it’s not a defeat!!!!!, but a “work in progress” result. As long as you whole heartily stuck to your plan, the scale # doesn’t matter...the scale doesn’t show inches lost...remember that! I’m not going to say that it’s all rainbows and unicorns....At first it is so frustrating, and time consuming to figure out your “path for success “!! But just remember that Rome wasn’t built in a day and self perfection takes time!!! Be patient with yourself and you will be successful!!!! I can honestly say that the WW plan does truly work, and it is totally worth all of the effort! 😊

‘Smoothed’ full journey weight graphs are incorrect and useless

First: The x axis says the month but not the year, and is at weird (13?) month intervals, so you can’t really visualize your journey.

Second: the graph downsamples all of my weight recordings to wide x-month (13??) intervals, so I don’t get any sense of my full journey. This is highly misleading and uninformative — what do I care how much I weighed at 13 month intervals? Why did I bother tracking it weekly?

Third: I guess in some half-hearted attempt at trend graphing, the weight journey curve is some kind of cubic spline interpolated through the severely and arbitrarily downsampled time points. This completely misses and aliases important periodic trends, overshoots the nadirs and peaks, and makes the data look smoother, in an incorrect way, than it actually is. Whomever programmed this part of the app is clearly not an experienced data modeler — I’m guessing a coder who found a couple of plotting functions and put aesthetics over accuracy...

To be fair, it’s challenging to find a way to represent trends in inconsistently sampled data, but this ain’t it. Even just plotting every weight record as a dot would be a major improvement. And then maybe a loess (1-3 month) window-based smoother to show the trend over time.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

The new myWW app ease of use.

Without the WW store, group meetings, the support of the ladies that ran the local store, I found the app challenging. It took about a week to be able to navigate. Everything I need is in the app, but it isn’t the easiest to find my favorite foods and recipes. It takes work and sometimes frustration. Each week I do better. I’ve lost slowly, 13.4 pounds in just 5 & 1/2 weeks. I just wish the format was more user friendly, like one thing for recipes and foods, one for advice, one for exercise, etc. . Also, I wish there was a way to scan a recipe from the cookbooks into the app, one of those little square things with all the black lines, don’t know what it is called.

I’ve now been on MyWW since February this year and I’ve lost 35 pounds. I have been making up recipes and learning how to use the app in more ways. All are helping me. I still have 25-35 more pounds to loose. My friend and I joined at the same time and she is saying that it not only is helping her to loose weight, but is making her feel so much better. This is a good program.

Program works but don’t ask customer service for help.

The program absolutely works. I’ve lost 40 pounds and wanted to apply for lifetime membership, because of COVID all of the WW locations in my area are closed. To date I have spoken to 3 representatives and 3 supervisors and was told something different from each one. The rules are that you have to lose 5 pounds after reaching goal and cannot weigh more than 2 pound more in each of your weekly visits however how do you do that if everything is closed and you cannot weigh in. I was told that there was a way to bypass this and that they would help me do this but since no one seems to know what they are talking about I do not trust anyone in customer service.

There is also a problem with the way points are generated. Sometimes when you type in the product and it gives you a point rating, I have found it different when I scan the product itself.

I have also found a problem with purchasing products as I have received bad product from time to time and when I tried to email customer service I never received a reply. Again, poor customer service.

App fails to work with no official updates and very slow responses

I'm writing this on a Monday, I just joined the program on a Saturday morning logged into the app, and started using it all enthusiastically. Sunday morning bright and early app doesn't work-- tried rebooting phone, tried uninstalling and reinstalling, nothing on their website about an outage.. Went to their Facebook page and through scrolling saw other people had the same issue, with each person replied to from weight watchers saying they were looking into it. Now 24 hours later same problem. As I look through The Internet I see that this is been a consistent problem that they have had at least back into the fall, that's as far as I looked back so far. It's a shame to have a great program and not have an app that works. If this doesn't get better I'm going to ask for a refund and quit. I'm not sure how something like my fitness pal can be running this long with no issues but a program like weight watchers who makes millions can't even have an app that works.

Best Program ever!

I have been a Weight Watcher since I was a teenager. I would do well for a time. Stop. Then come back again. I believe I may have been on at least 5-10 different programs over time. I never achieved goal. I would get discouraged, felt hungry, and most often after losing a bit of weight thought I had this and didn’t need the help. Well, it’s now 50 yrs later. I have tried magic pills and exercise with poor if no results. Last year I read all I could about all the different plans and false hope ideas pushed out by the Media. The last plan I reviewed was WW and I saw something new based on years of research and trials by so many people. What the heck, I’ll try again. So I’m losing about 2 lbs. a week, I’m on Blue and it is so easy. I use the online tracking and weigh in. The bottom line is you have to want to do this, it is a life change, there will be good weeks and bad weeks. Be true to yourself and take it a day at a time. People are different and lose differently. Don’t compare yourself to others. Make this your new life. ❤️

I LOVE this app!

It makes tracking easy and simple! I remember having to write everything down in those little journals and using a little slider to manually figure my points on every food item. Lol I love all the recipe options or being able to create my own recipes and have it calculate the points for me. I love all the 0 pt foods on the purple plan. It just makes it almost too easy to loose weight. I love that you have just about all food brands and options point values available at my fingertips... and if something happens to not be there, you can use the built-in points calculator. I love being able to easily track my fluid intake. I love how easy it is to track my activity and how it automatically adds my points based on my personal settings. And the latest, I love that there are now exercise programs that I can filter down to my exact needs: type of exercise, time I want to spend (even just a few minutes), meditation-type options, and lots more that I haven’t yet explored! I love the ease of use of the entire app and program. Thank you!

Menus need updating, app drains battery

I’m a week into WW, and I like the idea of the program and the Smart Points system - not all calories are created equally. When eating at home or scanning barcodes in packages the app and point system works well.

However, I just had to travel for business and was disappointed that the menus for many of the restaurants I went to were out of date. For example, I went to Sweet Green and had a Rad Thai salad, which is apparently a standard part of their menu, but neither that or many of the ingredients are in the app. Because of the way restaurant foods are made, it’s hard to guess a reasonable match for the food in question - what is equivalent to spicy cashew dressing? Also, what is “1 serving” of a food? It isn’t always clear. Often I know the total calories and nutritional content of a food, but there is no way to convert this into smart points. If a system is dependent on predefined point values, then the database needs to be more up to date.

Also, the app ate 14% of my battery over the past 24 hours. That seems crazy high fo a program that doesn’t do much and I used for a few minutes, 3 times over the course of the day.

A solution to those last 5 lbs

As an American brought up on largely processed foods, I've had a fitful relationship with food and body image. Got a bit heavy in my teens, slimmed down for years, gained 45 lbs in my early thirties, then slimmed down again for decades. But I never cared about nutrition; I just cared about staying slim! So I'd often live on coffee, bagels, fro-yo, popcorn, and salads.

WW is the first program besides calorie counting that I've used in years. I was running up against the 5 lbs which has slowly accrued onto my mid-section... and I almost believed that this was inevitable! Ha!!!

After a few months on WW, I've eaten more healthy, nourishing fruits, veggies, and proteins than ever; and my 5 lbs of extra has disappeared. Equally important, This Freestyle point system shows me how nature works beautifully when I nourish this body! I feel healthier, and have learned to enjoy preparing nourishing foods that I can eat to my hearts content. Plus, there's even room to indulge in some treats and drinks while staying within the program. Thanks, WW, and all the folks who've gone thru this before me.

Change in perspective

So here I am, 53 years old and 85 pounds heavier than what I want to be. I feel frumpy, I look grumpy, and I have no one to blame but myself. No one force fed me. No one tied me to the couch. So I joined WW, thinking it would be some magic button that would just melt the weight off. Guess what? That DIDN’T happen. Surprise! I had to log what I ate, I had to get up & move. But being stubborn, it took me a full month to get it. It wasn’t until I got that email saying “how’s your first month going” that it hit me I had been signed up (paying?) for a month and had only lost one stinking pound. I realized what I wanted was to be able to eat the same way I did in high school and only weigh 125 pounds. Well, jokes on me, because Mother Nature caught up with me. Eating the way I did in high school was not possible for someone that’s been out of high school for 35 YEARS! So I read the material, really read it, and I logged what I ate and I made healthier decisions, and after another week I’m down 2 pounds. YAY ME! I know it could be more, but I’ve got those extra points & by golly, I’m going to use them. Here’s to 2 pounds down, 83 pounds to go.

WOO HOO!!

App Not Functioning

When I first joined WW and downloaded the app, everything was fine. I was able to upload a photo of myself, write a little bio, and join the online groups and forums. I was excited to join bc I was a Jenny Craig customer who reached my goal weight on their program but wanted WW for maintenance (JC food costs too much). I pay $50-ish a month for WW. Like I said all was fine...until two weeks ago. I went to find a virtual meeting and suddenly my profile picture, bio, and access to groups is gone. I had followers and was following people too. THAT function is also gone. I have tried everything from updating the app, deleting and reinstalling the app, spending hours on chat trying to resolve the issue and meanwhile missing the virtual meetings! They could not fix the problem and it is still not fixed. One of the ladies I chatted with gave me a Zoom ID to use through the Zoom app. But I had been able to use it through the Harrisburg group before. And aside from that, I can’t talk to other members because of no group access. I can track my meals and weight but that’s all. For $50 a month I want full access like I had in the beginning, or I can go back to JC and use their app like before

Freedom!!!

You would think having to count everything you eat is anything but liberating. However, I’ve found having the opportunity to look up or scan products allows me to knowingly make whatever choices I want. No “eat this, don’t eat that!” No counting calories. I am impressed by the research and recommendations provided. I appreciate the personal interaction when needed

I am 81(!!!) years old. I work, am active and don’t feel my age, or look it, so they say! I have tried every diet there is including WW several times. I love the current plan. I followed the blue plan until purple came along. I lost 25 lbs in 7 months after losing 10 lbs prior to joining. I have been maintaining my weight for 4 months. It wasn’t always steady as it goes. I had a few frustrating plateaus, but, I was confident they would pass.

I feel fabulous. My wonderful husband of almost 62 years is impressed! I wish everyone a journey similar to mine. It’s possible and inevitable when you want to care for yourself. The right formula is here. I’m happy “I finally found it!”

Great program, decent app, less than helpful developers!

Giving this app two stars as I really am a believer in the program. Have seen results myself and others. Really is a great weight loss program. That being said, I would have given this app less than one star based on the lack of support provided by the developer. I reached out to them 4+ weeks ago to make them aware of issues with their app and compatibility with iOS 13 so they might be able to resolve ahead of the release. Instead of a thank you, I got a stern response that it was issues with Apple and not one of their own and that I should not be using the beta version of iOS and should revert back to version 12. Assured them I was ok with issues during the beta, but was simply informing them of issues. Again, no thank you offered and coached once more by someone else to not use the beta iOS and it must be issues with Apple. Well here we are 2 weeks after the official iOS 13 and at least one (if not two) updates made to this app since and the exact same issue I was informing the developer of still persists. For a company that hinges their entire subscription based offering on this app, they should really find a better developer to partner with.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

The results are good, but the app has some annoying problems

This is not a criticism of the WW program. I’m doing great on the program, and the app has been a useful tool for tracking and motivation. 5 stars for the content and concepts. 3 stars for the technical work. Does the WW design team even use this app themselves???

For example, can you PLEASE put semi-colons between foods when listing meals for the day?? My breakfast today was “strawberries, fresh, sugar, brown, oatmeal, maple flavored”. It would be much more readable as “strawberries, fresh; sugar, brown; oatmeal, maple flavored”. That is a simple coding fix. Even better would be “fresh strawberries; brown sugar; maple flavored oatmeal”. This isn’t rocket science. Go look at your competition.

The search function is primitive. Other apps do a better job with typos and misspelled words in finding similar. Today I was searching a brand of food to record and had such a difficult time because I was uncertain of the exact spelling. Others use “similar to” search engine criteria that is most helpful to the user. This isn’t difficult to implement.

Thank you for your feedback. We apologize for your experience and the frustrations this has caused. Please know, our engineers are hard at work, improving the mobile app experience for our members. We will gladly forward your thoughts and suggestions to the proper teams for review. Best wishes!

--WW Customer Care--

Restaurant section ideas

I wish the restaurant section didn’t have the name of the restaurant at the beginning of every single item listed. It is time-consuming to read long descriptions just to find the few things I’m interested in. Since I’m already looking at a specific restaurant, it could say, “Strawberry Salad (half),” instead of, “Panera Bread Strawberry...”

Sometimes it’s difficult to find items in the restaurant section. So, I wish I could sort the items by lowest to highest points and also by apps, entrees, sides, desserts & drinks.

I wish I could see my remaining daily & weekly points when I’m looking in the restaurant section.

It would also be nice if it could keep a tally of how points I would use if I chose certain food items. Like maybe putting a little checkmark next to each thing I might get, with a little running total, and then a “submit” button of sorts. That way I could keep track of my running total instead of clicking back & forth from that section to “my day” several times as I’m deciding what I will order.

What a program! What an app!

If you’re on the fence trying to decide whether or not to join weight watchers and use this awesome app, I would highly encourage you to do so. I’ve used a lot of different apps and tried a lot of different diets, and this is the first time that I am truly motivated to change my eating habits simply by the use of the smart points which it figures for me. I’m only on day five, but I can already tell that this is going to work. I love the app. I can scan my food’s barcode or use the search feature, and all of the foods are in the database. And there are lots of “free” foods (zero points) that don’t count against your day’s points (which helps to program you to eat right). There’s an entire online community at your fingertips and everyone is so positive and encouraging. Having a bad day? Put it out there in the community and they will welcome you with open arms and provide lots of wonderful suggestions and encouragement. I get emotional writing this because I know I have finally found what I’ve been looking for. Thank you WW!!!!!

Hi! Thank you so much for being a fan of WW and for your kind words! We would like to feature your review in an upcoming advertising campaign. Are you interested? If so, please screenshot your review and send us an email to ResolutionSupport@ww.com and we will send you a permission form for you to sign and return to us.

Can not lose a pound without help from the WW app

Although I am a strong woman and think I can do anything, my weakness is cooking delicious food and then enjoying it. The WW app is the only way I can keep myself under enough control to manage the portions I eat. The best part is that I get to eat the things I cook and enjoy most, and still meet my weight goals. I’m not happy when I look overweight in my clothes! Just goes against everything my Mom taught me, plus my personal feelings about weighing more than I should. Just portrays a certain laziness to me, and I am not at all lazy. Plus, I have no thyroid, so weight control is a constant battle. But, it is much less a battle with this app. Black and white numbers are hard to refute. And, if you think for one minute that you can lose weight while fudging a little on the numbers, you’re in for a big surprise! Be truthful with the numbers and you’re the winner!! I’m not new to this app. I’ve been on and off it for years. So far, I have not found a sustainable alternative. Go for it! You have a lot to lose!!

Great program, terrible app

I love the new program and the emphasis on clean eating. However, this app is really unusable at times. The search does not account for even basic keywords. I search for “rice, cranberry” and I get “fajitas” as a result. I eat the same yogurt (which I have scanned) every day, and if I just type in “yogurt” I get generic results (the app does not “learn” foods that you frequently eat). I would also like this app much better if it also gave you results from other users like MyFitnessPal does instead of making you personally scan everything (sometimes you just can’t scan). When I do scan, I see all the entries from other users, so I know the foods are in a database somewhere. I feel like I never have a true sense of how many points I am eating because I have to settle for results that are approximate at best. I just spent three minutes trying to find “whole wheat wrap” and couldn’t get a single hit. It is better than the app from a few years ago (which I frequently had to reinstall just to track with), but not by much. With what WW is charging for online service, they should really work on their app development. Very frustrating to use. Does not make it easy to track on the fly.

New technology and old school combined

I started weight watchers again because I was in an accident and disabled. I have a lot of pain all the time and have gained a lot of weight due to not being able to exercise I also have depression from the pain all the time and not having a life I once had. I love the new technology that makes it easy to count the points but still like the old school. Would love to be able to count water intake on the app. I am now disabled and can’t do exercises but I did let it on the old forms where you had a place to check it all off. Have a check off box for the recommended serving of vegetables a day. If I was at a standstill and ate more vegetables I would lose faster. I also did weight watchers during counting the fiber content. On the search of foods I would like to see at a glance if I’m making a good choice based high fiber (hf) , low fat (lc) and low carbs high protein (hp). This way if someone wanted to do like the keto diet everything would be easier to make choices that best suits the person needs.

It works if you use it!!

I’m been with WW since November. Yes right before Thanks giving and down 20 pounds. Why it works? I know it’s due to the WW app. Being able to Scan the food packages has been a complete eye opening to me. The food I thought were healthy were NOT. But I was also able to find food that I liked that were health and keep in freezer for when I’m in a hurry and just need to grab or don’t feel like cooking. Which is a lot of the time....And even if the food is healthy the amount I ate in a service was way to much so the app is wonderful for I’m able to make my our serving and still be able to enjoy the food. LOVE that the app figures out everything so I don’t have to... The app is a wonderful tool to teach me the healthiest ways to eat . To enjoy foods and enjoy being healthy.. I’ve always said that your body is a temple and you only have the one. No one but yourself can control your decision on keeping your temple healthy. So I’ve decided to take care of MY TEMPLE and enjoy food ,

enjoy being healthy and enjoy life..

Dyan😎

This app changed my life!

I never really had a weight struggle all my life but after having two children I gained weight and even though it was 15-20lbs…it was a lot for me. Over the years I tried quick fixes, 21 day diets and some keto but I had short term results and I always returned to the same original weight. My close friend suggested this option as she had done so months ago and was able to lose some significant weight. I’m so grateful to her and WW because it works!!! It is a slow process and there were times I was hard on myself when I didn’t lose two pounds EVERY week but six months later all my family and friends that said I didn’t need to lose weight look at me now and say Wow! You look terrific!! And I feel amazing!! I feel healthy. I learned how to eat! I realized all my past bad habits that I thought were no big deal. The app makes you so much more aware and how to be flexible. I’m keeping this app even though I reached my goal because it keeps me accountable and the results are obvious!!!💕💕THANK YOU WW!!!!!!❤️

WW Member since 1970's. Love the App.

I resisted not only the earlier WW apps, but the whole new WW+ program because I had one of the old programs memorized and had all my personal recipes marked with points. After COVID hit and I was in Lockdown I finally checked out WW+ and was impressed with the wholistic venue, which I have tried to follow most of my life. I have been a WW member since the 1970's. After learning the new program I decided to try the iPhone app. I am 88 years old and knew the learning curve would be time consuming. It has been just that, but I finally feel I have it figured out! I can do so much more research on my phone than having to go to the desktop computer or trying to keep a written log!! There are so many great features that once figured out, help me to work within the program. I am a power walker (former runner) and really like trading fit points for food points, as well as being able to track my walking and strength training. I never thought I would say this, but I love the app and the new WW+ program!!! ❤️🏃‍♀️

Love it!

For sure, my most used app. I’ll only ask for what I do with each version, please add a super quick BIG plus button, as a short cut to add in points. It’s always 3-6 clicks to get to where I want to go 95% of the time. Also, would love a decreasing number for my daily points right on the app on my home screen. Kind of like when you have 7 emails and a little “7” shows up in a tiny red circle right I. The app icon. For WW, it’s be a descending number throughout the day, but a nice quick reminder! And/or let each member be able to customize for these things...I know not everyone would want to see decreasing points. Just a couple of ideas for improvement! Thanks WW, you’ve kept me healthy for many years now!

So easy to use, but with hidden gems too (ALL items you’ve ever scanned are stored). I especially have benefitted from the “coach” on those low days as well as the “connect” piece. With WW (and the app) you not only hope and wish and feel and maybe think you can achieve your health goals...you KNOW you can do it!

Love the app - make a few changes

This app has been a game-changer. Tracking is key to weight loss and the app makes it quick and easy. One change to make: I walk 3 miles every day and cannot track it on the app because I don’t wear a fitbit. I don’t want a fitbit and shouldn’t be limited for not wearing one. Another change to make: I signed up and pay for workshops. Because of that, I have received no notifications of the goals I keep achieving. I achieved 15lb, 20lb, 25lb, and total goals since the pandemic closed workshops. But I have received not one notice of accomplishment or a single keychain. I feel left out. It could be months before WW reopens. A key part of the program that brought me here is measuring success and celebrating goals along the way. This has been completely missing for over 10 weeks. I am disappointed that WW hasn’t learned this and adapted the program to our new realities. I believe that WW should be better than this. Don’t leave us workshop members to wait for “someday “ when we can get together again.

The app is easy to use

The WW app helps tracking, by making things easier to type as time goes on. It remembers what you’ve entered recently for each meal, and you can store your own recipes, and you can search thousands of products to find already-pointed foods. The weight is easy to track.

If I could change 2 things, I would like to be able to shrink an image to fit in the photo box, and also I would fix whatever it is that keeps telling me there is 1 outstanding thing to do in my Journey tab each week, after I update my weight. It’s often 2-3 days until the red bubble goes away. Whatever it’s notifying me of, it should just let me click it and move on. This is a very small thing. Mostly I really appreciate the app and the thought that has gone into it.

Please fix the issue created when the favorites star was added to the tracking screen on mobile, where choosing a quantity makes the track button fall below the bottom of the screen. This makes tracking difficult. Thanks!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

The app has vastly improved over the past five year

Weight Watchers continues to be the only real thing that works and it’s been amazing to use the app as a measurment tool (much better than calorie counters) that steers you toward better choices. One thing I wish some in the community understood was that it can pair well with other thinking—it’s been a guide and great help this year as I’ve switched my eating to Pesco-Mediterranean with an eight hour eating window (intermittent fasting). I’m focused on this based on recent studies on brain health and internal organ health and the possibility of delaying dementia and cognitive decline. I hope someone in development sees this as passes on to marketing that there are a lot of communities that could benefit from the app. Meanwhile, intermittent fasting has helped flip the switch on my sense of hunger and I’m much more able to stick to Weight Watchers. 42 pounds from my all time high and this time I’m able to stick to it. Please continue to add new features to the app and continue to add to your fantastic food database. Thank you!

Bugs, Activity Tracking

Certain places within the app won’t let me scroll through to access the entire page. For example on the coaching page, there is a button at the bottom of the page that is mostly covered by the menu bar. Can’t tell what else is there or even what the button is because I can’t scroll through. Also, in the success checklist, when I clicked on “search and track your first food” there was no way to exit the food tracker screen and go back to my main screen. The menu at the bottom was gone and the “done” next to the search bar was not hilighted. I had to exit the app to exit that screen. Lastly, this is kind of a big deal more than the other things for me. Please make it possible to delete activities that get tracked by other devices. My Fitbit tracked the same activity twice in error. So it was tracked twice in WW, falsely doubling my points. When I deleted the extra activity in the Fitbit app and tried to resync it, my Fitbit app updated to reflect the correct information but the WW app did not and the WW app would not let me manually delete the extra activity record. Please fix!

Program is 5 stars, app needs improvement

Overall I really like a lot of what the app has to offer but a few annoyances knock it down. For example, the integration with Fitbit is cool. The fact that it double counts your steps because it counts a walk separately is not cool. And there’s no way to manually delete an activity that you know was miscounted. That option alone would make all the difference to me. Instead I’ve had to reconfigure my preferences in the Fitbit app to a way I don’t want, just to make it behave right in the WW app. This is a known problem for a long time now with no fixes in sight.

Also, I find that some of the food listings just aren’t precise enough and I wind up using the points calculator plus some math and measurement conversions in an attempt to be accurate. And I have no clue what happens to items I’ve marked as favorites. They don’t seem to come up on the top of lists, if there is a place where they are all gathered together I have yet to find it.

To be clear, WW the program is fantastic and totally worth it. Just wish the app was a little better.

We truly appreciate you submitting your comments and feedback. We are happy to know you enjoy our program for your healthy lifestyle changes! We will be forwarding your comments on our syncing with FitBit. We are always working to provide the best experience with activity and food tracking. All your Favorites will be together by clicking on the orange circle on your screen in the app, and then going to the "Favorites" section. We wish you the best success!

-Weight Watchers Customer Care-

Points minimum?

I am a small person, 5’ tall with bird bones. My wedding ring size is 2 3/4. I’ve tried Weight Watchers twice in the last 10 years and each time I approach my goal weight I seem to reach a points minimum below which they won’t allow me to go. At 20 pounds overweight I was started on 23 points a day, and now that I have 6 pounds left to lose I’m still given 23 points a day. Even though I exercise 5-6 days a week and do a lot of walking around, I cannot lose anymore weight with that points allowance. Does WW fear I’ll turn anorexic if they allow me to go any lower? It appears they’ve done a lot of good research since the first time I tried it years ago, and have made lots of improvements. Nevertheless, at 5 feet tall with small bones I should weigh about 100 pounds, but I can’t lose that last 6 pounds with this current system. When I tried to cancel I was offered a free month, which I accepted, but I don’t see the point. I went the last 6 weeks without losing any weight while strictly sticking with my 23 points. When is WW going to start trying to work for short people? After this free month I’m going to cancel.

We sincerely appreciate you taking the time our of your day to submit your feedback. With our point values, they are designed according to your height, age, weight, and gender. They are assigned to assist you in losing weight in the healthiest manner possible. We will be forwarding this to our teams for review and consideration with our program and future updates. We are committed to your success.

-Weight Watchers Customer Care-

No app leaves me ill equipped

I have become totally dependent on my WW app.

Not only for access to all of my tools to track my meals and look up all my smart points, but also the app provides me with so much encouragement, uplifting feed back, and just a place to relate to so many others going through exactly what I am. The fact that connect is a platform where I can share my journey comfortably without feeling threatened or vulnerable like other social medias is incredible.

The amount of compassion, encouragement, accountability, and acceptance that I find by sharing my journey on connect brings me such joy and excitement to keep going forward on my weight loss journey!

I have truly made new true friendships with other women that I don't even know face to face, but the bond we share just by sharing are journey with each other is amazing.

Connect & the Ww app in general are absolutely wonderful and when it ever goes down for even ten minutes at a time, it's crippling because it really has become like a part of me!!!

Great app after all!

You wander all over this non-intuitive app just trying to add something as simple as the quarter cup of almonds I had for mid-morning snack. A pencil and a pad of paper would literally be better! How do I add today’s weight? Good grief this thing is really bad! So, just way too much trouble and it’s going to take a lot of work to figure it out. Will I get fitness points for all the work? I’ll leave it at that...

UPDATE: Ok, I’m starting to come around on this app. It has taken me over a week, but I’m starting to understand how to use it and make it work for me. There’s a lot going on with this app and it does get easier with time. I don’t critique apps very often - probably because most of the ones I use are pretty simple. Anyway, I should have worked with the app a bit more before shooting off a not-very-good “review”. With that, I’m going to finish the hard-boiled egg that I’m having for breakfast.

UPDATED UPDATE: Still working fine and continuing to meet my health and weight-loss management needs.

We're so sorry to hear you are having difficulties navigating and using your Digital tools. We are always here to assist you, so please don't hesitate to reach out to us at ResolutionSupport@weightwatchers.com with any questions you may have. There are also tons of wonderful tips and articles available via the website, just log into your account from a web browser, and under the Living tab, you'll find helpful articles for almost anything. Here is a link to the article for using the WW Mobile App https://www.weightwatchers.com/us/m/cms/article/your-plan/how-track-weight-watchers-app-web. Best wishes!

Feeling the best I ever have

Having done this program years ago - where you had to use books and calculators to figure your points...the app makes it so easy when you log your food. I love that my Apple Watch is synced to count my activity. The biggest benefit is the community - the support within the community is amazing. Love the water tracker. WW has made modifications to adapt to COVID-19, while we can’t have meetings in person, we can have them via zoom. I love our Zoom meeting, it is a merged group of three areas, I have been able to virtually meet people I never would have — my WW support circle has gotten bigger. I have been on the plan for a year this time, and I am down 85 lbs — 24 to go until my goal. I hit ONDERLAND! Self-esteem is at an all time high. I feel and look the best I ever have. I have gone from a size 24W to size 14 and top 24W to a 12, I haven’t been this size in over thirty years. For the first time in a long time, I love myself, I smile when I look in the mirror. This app is one of the keystones. #ThisIsMyJourney

Lifetime member

I love the app. I love how you can track each day. And the app provides the smart points. It makes it so much easier than looking up the points. And I love connect. Sharing your journey with others. And being there for others as well as finding so many successful stories. The pictures help a lot. To see the difference a transaction does for someone. It’s not just a number on a scale. It’s the feeling of respect for yourself. Knowing that you CAN look better, feel better and be happier and healthier, mentally and physically. Ok I can not list all of the wonderful things this app can do for you. I just know I am glad I finally am opening up to real life and learning that I Can Do This. Thank you WW. The Blue Dots are helping me track faithfully. No matter what happens I want to stay in control of my weight. And the App helps me do this daily. Thank you WW for giving me happiness in my life. I just love using this app. Although I still have a lot to learn I am working on it every day and I will never give up.

New WW app review

Appreciate what you’re trying to do but falling short of the mark here are the problems: when I’m in the middle of trying to enter my food don’t stop and ask me what’s in my refrigerator or for me that is an option somewhere at the bottom of the page. Next when I’m trying to locate food to enter in the app suddenly the app begins to show me things have nothing at all to do with what I’m entering. Next don’t assume I’m always going to eat a fake product if I type in pork sausage don’t show me 50 turkey sausages first. If I eat the same foods quite often they should appear in that wayInstead the fact that I eat two eggs means every single time I have to scroll down to get to the simple eggs and then change the number to two they should be away for the app to remember to offer me two eggs. Please stop messing with our virtual meetings this is the second time I bonded with an instructor and then had to close that meeting you’re getting my full amount every month you should be willing to provide they were 25 of us in that meeting who now have to find another instructor aren’t you making enough money on the 25 of us to pay her one salary for 1/2 hour a week

Some good, lots bad

I’ve been following WW for about three months now. I really like the app in some aspects; the recipes are easy to access and track. Following the stories of others is not only motivating, they often have great hints. Tracking food intake is also easy, even the nutritional information for your own recipes can be easily uploaded. Now the bad: I am unable to go back and add exercise to a previous day. If I have inadvertently entered a snack or meal under the wrong time, for example I recently entered my breakfast under lunch. I also have been unable to rectify the entry error, resulting in some very strange meals. Yes, the end result is what matters but if I begin to lose my way, I want to be able to go back and attempt to identify any trends. Which leads to the final complaint, the weekly float points. If I have a point or two that roll over, my weekly point total for the following day is properly adjusted. Likewise for using a weekly point. However, if I scroll back a day or so the weekly point total reflects the most recent change. Sometimes I want to know what day I was really good (or not so good), and quickly viewing those weekly points is how I would like to do that. Thank you.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.Best wishes!

--WW Customer Care—

Game Changer

I’ll keep it brief... so I bought a scale after 3 years of not owning one and was up to 265 from 235. I had started showing signs of failure in my body that my P.A., Sister and Nurse, fiancé had identified. Main indicator was the fluid on my ankles. Especially after eating anything with salt. After researching, I decided to try the WW app. In 6 months I’m down to 228 and headed to my goal of 215. No more swelling of the ankles and I can even have salt again without it creating an issue. One thing that the app has really done for me is to make different choices across the board. That is the true feature that can change the same old game that we have played, probably, our whole life with the weight roller coaster (which is really bad for you). Feeling great physically and mentally and looking forward to living longer because of the choices that WW has educated me to make. Of course, I already knew what I needed to do but this technic that why have created after decades of work, really hits you in the forehead like a 2x4! CHOOSE LIFE!

Staying on track!

I love this app because it keeps me on track with the WW program and my goals. It helps me see my day at a glance, as well as plan my meals. With recipes available and restaurant food items readily accessible, I don’t get stuck in a rut of always having the same meals repeatedly. Using a tracker has helped me maintain my goal wait for 15 years. But, this app makes it easier and fun to keep a healthy meal, exercise, and sleep program.

Now to mention the added bonus of the WW rewards — this adds another goal to strive for while maintaining my weight. Whether it is to get something for myself or donate food or meals to persons in need, this incentive gives me something to look forward to each day. My most recent goal was in gratitude for the incredibly abundant foods always available to me, I wanted to reach 4000 wins by December 31, 2020, so that I could redeem my awards by donating meals for 60 families.

Thank you Weight Watchers for this app providing so many tiers of assistance for healthy eating and living!

Love this app!

I have used this app faithfully each day for 2 months since joining Weight Watchers and have lost over 20 pounds during that time. This app makes it super easy to type or scan in the food that you eat, and it keeps track of it all for you, leaving no guesswork behind. It allows you to put in entire recipes, then it calculates points per serving for you. Every food you could imagine is listed in here, including many, many restaurant items. It also allows you to put in activities that you do, the Fitness points you receive from them, and syncs up with your fitness devices such as Fitbit and Apple Watch. This app is also chock full of Weight Watchers recipes for all three meal times to give you some ideas if you need them. *NOTE: You do have to be a member of Weight Watchers and will need to provide your user name and password in order to use this app. But if you are serious about losing weight, the Weight Watchers program and this app are totally worth it!

Could be better...

This app is essential to my success with WW & I have enjoyed it immensely. I’ve been using every version of it since its inception for years. However I’m super frustrated with the social media platform Connect. Oprah can’t we do better? No way to add sound or video makes it comparable to a 4-year-ago version of Instagram! No way to see who comments on our posts without looking at the scrolling list of comments, and every time I try to respond to a member it brings me back to the beginning of my comments feed & I have to scroll all the way down to where I was before I answered a comment on my feed. If I try to see all the responses to a popular post I have to either go to my actual post or try to pull down the list of comments and again, if I click on the response it will bring me back to the beginning of my feed every time. Not user friendly. Please work on Connect, it’s the best part of the app. Also if there was a way to share our personal recipes with our followers by linking the trackers that would be ideal.

Could use some personalization

It’s a really nice app for tracking, but I’m missing some personalization. It would be nice to be able to set dietary preferences, because a lot of the recipes or tips shown don’t apply to me as a vegan. And I’m sure others have this problem too (vegetarians, people with allergies, gluten free, etc.). Just on overall setting, apart from the filter you can apply when searching recipes.

It would also be nice to activate to see the total amount of calories in a day, or at least go somewhere to see it. Because those 0 point foods are tricky, especially as someone who almost only eats those. If I hit a plateau it would be nice to see the calories I’ve been eating without going in to every single food. In general it just needs to be able to fit MY needs, otherwise there’s just a ton of useless info presented to me while in the app.

I also find myself trying to go into previous days meals to track it again from there, but I can only update it for that day. Wish there was a “track again” option, so I didn’t have to save a meal or track every ingredient again.

Helpful tool on your journey

I really appreciate the WW app and the features available in it. Entering meals is easy and it remembers you are most frequent foods. I appreciate the recipe builder very much. It’s definitely helpful and the Connect community, mindful articles and weight journey within it are real bonuses. I can connect with my Fitbit and see my exercise value in activity points which is very cool.

If it could incorporate a few of the features in the My Fitness Pal app, it would be even better. I would love to see the ability to import recipes from the web and to be able to share a meal (including all the ingredients) with another person without them having to enter it on their own or just do a “quick add“ without the nutrition information. Also, the ability to track your daily water intake within the app would be helpful.

Overall, it’s definitely something I would recommend to someone on a Weight Watchers journey. It’s a key component to being successful in my opinion!

WW is AWESOME

I’ve been doing WW for years! I remember I joined in 2002 & got my lifetime in 2003!!! WW has been the best thing I’ve ever done for myself. My friend had been trying to get my to join, she was already LT. I finally had enough money to join one weekend & so I went in & joined & told myself if it worked I’ll stay with it, but if I don’t see anything I’m quitting. This was back when there wasn’t Monthly Passes & you paid by the week. Well the first weigh in I had lost 5 lbs & I was so excited! I decided to pay for another week & it was also another loss. So I just kept going every week & 80 pounds later I hit Lifetime!!! I’ll never forget that day! Nothing has ever worked for me except WW! I’ll admit I still struggle a little with my weight but that’s only because I don’t track or exercise & I find it definitely shows at the scales! But again that’s my fault & when I’ve quit going for a year or more and decide to go back in, I’m always welcomed with open arms! Thank you WW I truly love you!

Tammy Sawyer

Basically wonderful but..

I gave the app 5 stars because I don’t know what I’d do without it...it certainly makes my points day easier.

However I find the food/points list confusing at times and much too unwieldy. There are in some cases too many listings and inconsistencies. I would suggest streamlining those lists to basic points (e.g. “one scoop ice cream: vanilla, strawberry etc. and then higher point flavors -chocolate etc. - and then points for sugar and fat free etc) and create a separate list for the various brands if they don’t fit the profile for the basic points...or something like that. Or offer printed materials like in the past . I hate having to scroll through every brand when all I want to know is what a 1/2 cup of ice cream is points-wise. Why not indicate something like “see brands list for more accurate counts” ? My poor friend the WW lecturer gets daily texts from me with questions as to what to do and we both usually estimate ! Please find a way to de-complicate the points list! Thanks

Tracking Could Be Much Easier!

Developers, please take a look at My Fitness Pro app and revise. That app’s tracking is superior because you can easily switch from half and quarter amounts to digital quantities. This matters because when I’m weighing on my kitchen scale and see that I’m about to eat 1.68 oz of a food, it’s really inconvenient (and inaccurate) to have to open a browser on my phone and google what about that .68 is in terms the ww app will allow. It’s not quite 3/4, but it’s more than 2/3. Say what you like about perfectionism, but tracking is numerical and not about personality. Also, My Fitness Pro is so much easier about using bar codes. The nutrition data which pops up is useful because you can still specify different quantities than “1 serving”. On the WW app, when you scan a barcode, you’re usually limited to eating an amount specified by the manufacturer (the “1 serving”) or using a generic food type (“oatmeal”, for example). I love WW and obviously subscribe for the accountability and community support which are missing in free tracking apps, but since we’re paying, can you make this app more useful?

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

- WW Customer Care

Jam

I love the app but wish there was a way to go back and enter my eating and activities for the previous day. There have been times when I’ve been crazy busy and didn’t get my food and activities logged in before midnight. I’m so thrilled to have the studios opening up again. They make such a difference for me. Meetings help keep my head screwed on right. They set and keep my mindset in the correct place. I appreciate the classes opening up, although they are small with Social distancing. Thank you for giving us what we need. Still happy the classes are open again. Can you program the app so it will send us a confirmation or the ability to put an automatic reminder in our calendar. Thanks much. Continue to be pleased and thankful for the app and reopening of studios. It is such a help. Thank you. Thanks for the app. I use it constantly and would be lost without it. Very pleased with the app. Thanks.

I’m still pleased with the app and use it numerous times during the day.

Nishobegum

I am still learning how to use the app. It would be helpful to have someone on the phone to walk me through when I am stuck. A few months now I am more used to this app & is very convenient. Very helpful to stay on track and keep in touch with other members. Thanks.👍👍the app is a blessing!! I t keeps me accountable and connected, and guides me so it’s like a compass-a NORTH STAR FOR MY JOURNEY!! Thanks, keep up the good work!! Very useful and full of information and important tools. Thanks again!!my little North Star guiding me on my journey towards getting healthier, and Ideal weight. Thanks. Have been on WW for 9 months now. I am still continuing my journey. I learn something new every day through this app!! Connect is my support group. I don’t have any other support from family or friends, except my WW family. Thank you sooo much !! Couldn’t have done it without you. Thanks WW! Keep up the good work!!

Punishes those that don’t work 9 to 5

Hi, I have used the weight watcher app on and off for years. It always had problems searching for food to add but it has gotten better at that. I appreciate that I can keep track of my food every day and keep track of my points. It now has an option to save the food, which is great, but from what I can find there’s no way to search through your saved foods. So if you want to use one again and you don’t know the exact name it is saved under in the app you can’t find it again. They really need a way to search through your saved foods just like you can search through the barcode foods.

My biggest complaint is that I am a day sleeper. I don’t wake up until about 8 PM. If I do not enter my day by midnight it does not give me credit for having entered that day. Therefore I am punished by not receiving credits for entering my foods daily. I have entered my daily foods for over 100 days maybe 200 and every few days I forget to do it by midnight and it starts me over again and says “you have a one day streak”. Very frustrating! Everyone is not the same!

We appreciate you taking the time to share your feedback! We will make sure that we notify the appropriate department about this Our focus is to create tools that make it easier to build Healthy Habits, and we want everyone to be able to benefit! Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

Weight loss as a diabetic:

I am a type 1 diabetic and have a very tough time losing weight. I can’t be like most and say, it’s time to lose weight. After 8 months of being a ( previously achieved) lifetime member of weight watchers and numerous consults with my endocrinologist and my diabetic educator, I have reached my 1/2 way point. I have a 70 pound weight loss goal and have gotten to 36.2 lost. I have reached my goal two times before but always went back up and then some. I’m hoping the third time will be the charmer. This attempt, unlike my previous achievements, I am doing it online. I have always gone to meetings. Knowing what I need helps me get through rough patches. With diabetes, insulin adjustments are necessary as I lose. It is a slow crawl down but I’m advised that this is the healthiest way. Thanks Weight Watchers for all your support( gifts earned from points accumulated,etc). I hope to reach my goal by years end but whatever it takes my health & well being are worth it to me.

Ashley W.

I love weight watchers app. I started out tracking in a weight watchers journal and using the smart points calculator but found it difficult due to poor handwriting and lack of math skill. I signed up for the app this winter and have been using it every day since. I love the meetings as well. I have successfully lost and kept off 8 pounds and 6 ounces What is great about the app is you can type in a food or activity and find out the points value or fit points. I also like Connect, which is where you can post about your weight loss journey and Wellness Wins rewards which is when you track meals, you get 5 points per meal, activity tracking is also 5 points, sleep tracking is 5 as well snd 50 points for attending your weekly workshop in person and weighing in. After you’ve reached Tier 1, Tier 2 or Tier 3 you can choose a reward based on how many points it costs and how many you’ve earned. This reward is shipped and is free of cost including shipping and handling.

This is me time

I like doing ww from home it’s convenient private and I have lots of help and I don’t feel alone the encouragement I receive let’s me know I’m worth it I failed so many times before and always gave up but now the weight I need to lose 100 lbs is wrecking my health and although in the past I always wanted to look good now I still wanna look good but my health is very important to me I want to be healthy for myself and to enjoy better time with my kids and grandkids I like being held accountable and now I realize if I screw up I don’t give up I pick myself up at the next meal this is so easy to use to navigate but I’m also old school I like going to ww picking up the materials buying the products of course now with the covid you have to be very careful but I enjoy shopping online as well and I can do it from home in my pjs and don’t gotta look for parking .... I also like there’s a coach to help me and guide me through anything I need help with my vote I give ww 5 stars Marie

Lifesaver

Downloaded the WW app back in July 2018 and have used it everyday to track food consumption, activity, create and research recipes, lookup point values at national restaurant chains, as well as scan and calculate point values for food at the grocery store. Since that time I have lost 160+ pounds and can’t say enough good things about the WW app and how it was such a helpful tool in conjunction with attending weekly workshops for me (and my husband) to live a healthier lifestyle.

I like how they highlight recipes and topics on a weekly basis to offer helpful tips and information that you can stumble upon. WW also has a point system where the user can accumulate points for tracking food consumption, physical activity, and attending weekly workshops. These points can be redeemed for good quality, fun rewards (generally health and wellness related).

If you’ve tried WW before the app existed, give it a try again. Tracking your food (and even water intake) is so much easier than it used to be with pen and paper.

Love WW

Edit- WW finally did it! They gave options and I am back! I really enjoy the app. There are 2 things I wish WW would do though. 1. Private messaging on connect. 2. Let us track calories as a secondary metric. WW definitely helps teach you to choose the right foods but calories are still important and being able to see total calories along with points would help us know if we are over or under eating all those delicious zero point foods. Currently i double track to keep myself in check. When they do those things they will get a full 5 stars.

Love WW I’ve had much success in the past. I enjoyed the freedom of freestyle but some need more structure (like myself) it would be nice if we had the option of choosing the plan that works best for us as an individual. I did best on the regular smart points program. I canceled my membership due to this. I would come back in a heartbeat if we had an option to choose the program of our choice. EveryBODY is different.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you success on your wellness journey!

--WW Customer Care--

Best food tracking/exercise tracking/all of the above app I’ve ever used!

I’ve tried plenty of calorie/meal tracking apps in the past. I’ve tried calorie/food tracking, exercise tracking combo apps in the past as well. After about a week it’s always too difficult, overwhelming, just not simple and user friendly and I’d stop using them. I started using the WW app over 6 months ago and it’s amazing. I’m still losing weight, 33 lbs lost at this point, and the app is still super easy. I don’t worry about calories, I just stay in my point budget. I scan barcodes. I have hundreds and hundreds of options when it comes to exercises that the app offers. My Fitbit is synced with the app, so when I go on a run, or clean my house, my active points are all counted! When I go out to eat, I use the app to find a meal within my point budget. Yes, it costs a little $ a month, but it’s worth it because it actually works, unlike all the other free apps I’ve tried before.

Reduced functionality. On purpose?

You'd like to think when a company updates an app, it improves functionality. That didn't happen here. This update has removed some of the features that made the last version great.

I can't track favorites anymore. Really? Also, as another reviewer mentioned, I can't see my entire day. Why? So the picture at the top is 'prettier'? Who needs it?

I used to be able to track multiple items at once by clicking buttons on the left hand side of a list. That's now gone too. Tracking everything is such a tedious process now...which makes us less likely to do so.

It has me wondering...is that WW's goal? It is a business after all...why give people everything they need when we can make them use multiple platforms, and perhaps tack on meetings, as well, in order to make more money?

I'm really disappointed in this app update and, if it isn't improved drastically and quickly, am likely to use other apps raved about in the App Store. Unfortunate, because I've been loyal for years.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@weightwatchers.com. Thanks!

Tracking is the key to WW

No matter what I have eaten - or how much - I can always track it. Knowing that, and being committed to that, enables me to stay on track and make successful and healthy changes to my weight and life! I track everything, 0 point items too, so I can reflect back at the end of the week to gain a clearer understanding of the weight outcomes. I’m doing well - 57 lbs and back to lifetime and goal - back into all of my clothes, feeling good, loving my morning 2-mile walks listening to audiobooks. I love to cook and have added many of my recipes to the app. Love that feature! I now track to maintain...very very important!! Quite likely, THE key! And I am maintaining very well. I love WW!

Now it is one year plus of the pandemic and I’ve lost 75 lbs! So pleased and I’ve learned to cook so many new foods! We have only eaten the foods I’ve cooked, and that has made all the difference! WW is an outstanding program. Now I’ve lost the weight and am maintaining it! Tracking is the key!

WW ‘s Freestyle program plus this app equals success

I was skeptical when I started this WW freestyle program. I tried weight watchers many years ago and was not successful. I have tried several programs in the past with limited or no success. I could not sustain the programs. I would gain back because I had not change my lifestyle and diets are not sustainable. This Free Style program with the help of this App leads you into a healthy stainable lifestyle change I find the program is not limiting and the App makes staying on target so easy whether I am planning meals at home or going out to eat. When I shop in the store I can scan bar codes and check the points for various foods and this helps me have a wide variety choices of foods. I thought keeping track of the foods I eat would be a pain but the App makes it easy and really helps me I am track and keep myself honest. I am losing weight I do not feel like I am on a diet! I feel that the App is essential to my success .

Noel

Glitchy but overall great

The program is fantastic & I have lost weight easily using this program. However, the app has been giving me lots of problems lately.... for instance I type in a food I eat frequently and it won’t come up on the list it shows some random food I never eat which is annoying considering the whole point of the app is to track what you eat. It would be nice if I type in say “chicken breast” and it shows up on the list at the top instead of some recipe with chicken in it or something else super random like a smoothie. Maybe it just needs an update or something but it’s happening kind of a lot on things I eat almost daily. I learned that if you favorite the item it’s more like to show up on top but if I type in an ingredient it should just pop up right away not have to reboot or wait 5 minutes for it to think.... after 5 minutes I give up and have to come back later which I’m sure I will forget at least some part of the meal and hence not get an accurate point count.

Helps me tremendously

Using the app has helped me stay accountable without the need for meetings. Though there are ways to chat with someone within the app, I’ve only needed to use it once. It’s still a great feature to have if you’re unsure about something and want to make sure you don’t go off plan.

I also like being able to link my Apple Health data to the app. It’s nice to have all my steps brought right into the app so they count towards “Activity Points”. The app lets you choose if you swap your weekly “flex” points first or those earned through activity. I use weekly points first and only have the activity ones stored in case I go over.

One thing I especially love is the number of built in restaurant data. There are a lot of chains in the app, so you can just look up what you want to eat and will know ahead of time what you should and should not order. The built in calculator is also useful in case barcodes don’t scan or if you’re heading to a restaurant whose information isn’t in the app but their nutrition information is available online.

I’ve lost almost 30 pounds since April and I don’t plan on stopping yet! I used Weight Watchers before they had online tools and I must say this is way easier. I always have my phone so it’s no problem to track. Keeping the food journal handy wasn’t terrible, but this is super easy and I have all the points data at the ready, so no flipping through a book to find what I need!

Thank you so much for taking the time to submit your comments and feedback. It means so much to hear you enjoy using our app and our program has helped you with your weight loss. Way to go on the 30 pounds lost! If you ever have any suggestions for us, please let us know. We are here for you!

-Weight Watchers Customer Care-

Fantastic program!

I’ve comeback to say that I deleted and re-downloaded the app which completely fixed the problem I was having on my watch. I love this program. I’ve done WW on and off for years and this go round is the most successful I’ve been. I started faithfully tracking on 8/27 and since that time I’m down 12 pounds. I’ve been doing so well that my husband even decided to join and he’s lost 22! Then, my brother and sister in law were on board and they’ve also lost in just the few short weeks they’ve joined. This program is so adaptable and friendly and even caters to the breastfeeding mom like myself. Sure, sometimes the app has glitches and bugs, but all apps do and this one isn’t perfect by any means but it’s never hindered my success on the program. I highly recommend the new freestyle/WW program. Get together with a supportive person and do it together, it’ll make it so much easier and when you refer a friend through their email you both get a free month! Don’t put your health off for another day!

Great app that works!

I love this app! The scanning feature is great in the grocery store for finding lowest point foods and most foods are available in the app. The recipes are great and overall it’s very user friendly. You can even earn free rewards for your tracking! I got an awesome cookbook for free.

I have been using only the app (no meetings) for 6 months and am down 30 pounds. I love weight watchers! It teaches you moderation, compromise, discipline... I can go on. If you are debating trying it, absolutely try it for a minimum of two months. There is a community on the app and online social media groups that are my keys to success for recipes and ideas. I am a food addict and I can say this app will change your life.

A couple of suggestions for the app would be the ability for the user to save foods to their own favorites list so I don’t have to search over and over. Also a search feature in the “scanned foods” menu would make it easier to find what I have scanned.

❤️ tracking

I really love tracking. Since our zoom group is talking about pathways I’ll talk about mine. I’ve been a member off and on most of my life. I’d lose maybe 25 pounds than revert back to the well used path. I could not stay on that less traveled path until I started tracking. It was a gradual buildup to getting on the path less traveled. I usually track each meal but sometimes I do it after dinner. I track whatever I eat. This way I know why I’m up or down. One day this past week I tracked over 60 points. I was eating my feelings. My coach said she was proud of me for recognizing that’s what I was doing. A few years ago I wouldn’t have known that. Tracking is my history of the path or journey I’m on. I know if I want to continue to be a lifetime member I need to stay on this path. The changes are amazing and make me feel strong and proud of myself. I sincerely hope people will continue on their path whatever that is. I’m cheering for you.👏🏻👏🏻👏🏻

APP IS CONFUSING- even with so-called online instructions.

June 27, 2020 this is an update -Had the app & membership for nearly a month; still struggling with the confusing app. It isn’t easy to use. I plan to cancel. Really, the “digital” version of WW doesn’t seem to be any help at all. For me the “200 0 point foods” list: vegetables and many fruits (no-brainer), white meat chicken and the longest category is fish. About it. Anyone who ever attempted to diet knows these foods are recommended. I don’t need an app to tell me this. So why pay WW monthly? I haven’t seen any benefit to using the WW app as opposed to just tracking my foods myself with help from a calorie counter website. I’ll leave 2 stars ... “below average” Considered contacting developer to find out if I’d missed something - but if after reading the “Developer Response” on other reviews, I see the response I can expect is only a canned [generic, always the same] response.

June 13, 2020: I’m a returning WW member, but new to the digital version. This app has a great LOOKING dashboard that is not at all new-user friendly. I’m writing the above update so deleting the rest of this original review in the interest of shortening the review.

The best Weight Watchers has ever been!!

Oprah’s team has vastly improved the weightless experience! You have everything you need in one convenient app.

1. Online support from others on the same journey. It’s very easy to navigate feels very much like FB.

2. Easy to follow point system that leaves you feeling satisfied and still allows you to live life and enjoy meals with friends and family.

3. Any exercise class you want streamed right through the app. Best yet you don’t have to guess on what to record for the class the app does it for you.

4. Recipes galore!! If you can’t find it then you probably don’t need to eat it 😋

5. Rewards for your hard work!! That’s right you earn points for tracking, weighing in, exercise, etc.... Then you can use them to treat yourself for a job well done. But that’s not all as you hit certain milestones you will receive something special in the mail to commensurate your success. I’ll let that be a surprise!

Bottom line you’re getting far more than you’re paying for!! Typical Oprah, her generosity and love for the people who have supported her for years is passed on through this amazing program!! One thing I will share beyond the review of the app is patience, dedication, and honest effort are all on YOU. If you don’t track the food or ignore the daily point balance the only one you’re hurting is you. So put your best foot forward and remember Rome wasn’t built in a day!! Best of luck friends 🙌

Too many frills to be user friendly

The app has a number of modules that make using the core of the app more difficult than it needs to be. I don’t want to use the sleep tracker or the planner or activity tracker yet I’ve got to look at all this stuff every time I use the app. PLEASE let me turn it off! Every time I enter my weight I’ve got to tell the menu planner I don’t want to use it. It also ask me how I feel. That’s a bunch of rubbish I don’t want, will not use but still have to suffer through.

Speaking about weight tracking, I entered my weight today, I’ve lost 9 lbs in the last month which made me pretty happy. When I looked at the graph showing my weight, the graph actually forecast my weight going back up. Talk about motivation! The app gives you all of this trivial “way to go” stuff and then forecast a weight gain. It was a small gain but none-the-less a weight gain. Talk about motivation. NOT!

On the positive side the program does work. Just wish the app would stick to its core function and make all the other junk an option I could select if I wanted to use it.

Weight loss journey

My weight loss journey began in the last quarter of 2017- I found the app to be my best friend - I always have my phone and can scan or look up anything- I was shocked at the amount of points I was putting in my body with gourmet coffee drinks- I never felt I was a bad eater I just ate the wrong things at the wrong time- I lost 70 lbs by July of 2018- very consistent (around 10 lbs a month) I did feel like I had trouble maintains my goal weight- I continued to lose about 10 more pounds than I needed to be at a healthy weight- I had just come so accustom to what I was eating. I did began not tracking in Nov of 2019 and have been working from home since March is 2020- I have gained 30 lbs from my lowest weight but I am back on track - scanning everything and my goal is to lose 20lbs. Tracking by far is the healthiest and easiest way to keep on track and the WW app makes it easy and seeing your numbers everyday feels so rewarding- thanks for a wonderful program

It’s a wonderful app

You can use it when you are shopping to scan products and find how many points they have. It makes it easy to track what you are eating. There are many shortcuts too. It’s mostly great. The only negative is that sometimes if you eat a more obscure product it can’t figure out the points. I still don’t understand why an omelette would be fourteen points when I only get 26 for the whole day but you can pick the choices that seem fair or accurate. You can manually enter recipes to track but that’s too much of a hassle.

Still all in all it’s pretty good and it’s fun too.

They redid the site and now it is really difficult to find things. In addition to this it is buggy when you try to use chrome on a new apple computer. The Fit -on workouts are hard to find. Also the new app asks you what is in your refrigerator. When you are not planning to cook it’s just annoying. It was a great site but it changed

WW: A Lifeline on the Journey to Healthy Eating

I have turned to WW many times in my life. When I first started, in the 60’s, all attendees would applaud those singled out for even a loss of half a pound! As WW has evolved, such gestures have disappeared. Instead, more significant weight loss is acknowledged and more sophisticated tools exist to help you attain that weight loss. I had never even considered using WW’s online tracking but Covid-19 changed my attitude. What every dieter needs is accountability. It is so easy to convince yourself your food intake is less than it actually is. With a tracking option right on your phone, you can see clearly how many points you have accrued. It has been instrumental in my success and I love it. But while WW has been the most helpful resource in the history of dieting, it is my own determination, my own mindset that I am most proud of, and WW helped create that. The technology that they have made available and the support they provide are invaluable!

Many Improvements!

*update: I recently got an Apple Watch and have found that the app for the Apple Watch has many bugs. Hope they fix them! It does not sync well with the app on the phone. It is so easy to track food on your wrist—- please get rid of these bugs!!

I had this app a few years ago and it was only a tracker (and you couldn't find half the foods you looked for)... wow what a change! Now the database is gigantic... and I've been able to find all the foods I've searched for whether they were from the grocery store or my favorite restaurant. The barcode scanner works beautifully on packaged foods. And the tracking and database isn't even the best part... Connect is absolutely AMAZING! It's just like Facebook or Instagram but a safe zone filled with people on the Weight Watcher journey just like myself. Connect makes this app worth it! Love the new changes and updates!!!! Fantastic weight loss app and

the Weight Watcher program can't be beat!

Learning tracking

The person I spoke with became very. Frustrated with my responses. I am very new to this current WW plan using technology to register your points. I had been trying over and over to record my cranberry juice. In the process it kept taking more and more points from me. I should have called and chatted with a coach much sooner, as I discovered I could never correct my situation I got myself into. The coach helping me today I guess could not remove my negative numbers I had made in error. A equested to try to calm on the phone with someone, was given a number I could try. I assumed I was going to be forever a “negative” member. How could I possibly get back in the black!? It was then my coach explained I was worrying too much about this. That next week I’d have new numbers and start over! The lightbulb went on above my head! I was writing the coach a Thankyou for that explanation and half way through it “oops! The time out box ended the session” A glimmer of hope and I’ll try to keep tracking again!

Terrific, life saving app

So far, using this app and following healthy choices recommended by this app, I’ve lost over 130 pounds. This day last year, I weighed 100 pounds more than I do today. I look great. I feel great. The app tracks my weight and what I eat, contains the tools I need to easily use the scientifically proven and easy Weight Watchers diet, and it contains decent healthy and delicious weight watchers recipes. The point system food database is enormous helping me quantitatively track how much I eat against a number relating to how much I can eat on a daily basis. Losing 130 pounds (so far) was easy using this app; the app allowed me to eat foods that taste good and made sure I was full every day. Moreover, when I reach my goal weight (in another 9 pounds)Weight Watchers and it’s app have a plan that will help me maintain my goal weight. It’s worth the amount of money I spend on it. According to life expectancy charts, I may have gained another 25 years on my life! What other app does that?

Great Way To Stay on Track - Need a Water Tracker

I love how easy this app is to use. My favorite highlights: scanned foods stay in the memory bank so if I go back to buy something at a later time, the item is already stored and I can track it right away. I like the community aspect and the motivation of seeing all the members’ posts popping up to keep me on track or help me push past some barriers. Slow and steady, right? The Restaurants section is one of my faves because I am always on the go with my kids and it is especially handy to either check points by restaurant or find a restaurant based on my remaining points. Very handy! My ONE VERY IMPORTANT NEED/REQUEST: a water tracker. Please please PLEASE create an update with a way to keep track of water consumption. I know I need more. And as diligent as I am with tracking meals and snacks and points, I’d love the ability to make note of my water, too! Please include this in a future update to make one very happy and hydrated WWer.

Ease of using WW program with APP

It’s been over 15 years since I’ve done WW. I personally love the new look, free food, app. Haven’t ventured into support services yet, but look forward to them. Currently the helpful issues addressed on the app are great and most times address a problem I’m experiencing, or show me a new way of doing something.

The scanning component on phone is a life saver. If you scan it at the grocery store, a high point food doesn’t make it home for temptation. Or with the flexibliy, allows food when it is planned and used responsibly. No feeling of depriving myself from treats or feeling bad if I eat something I shouldn’t. In other words, i screwed up, so go all out, then start over.

It’s amazing how it fits into a normal way of eating style without impacting family eating styles. It fits without going to weird food recipes that no one else will eat. I’ve gone from plant based, vegan and still keep most of basics that I enjoyed, but adding meat. Had to go off that way of eating because it caused sever anemia. So getting best of both worlds.

My diets last a month, then get boring or feeling of being deprived sets in. Almost two month strong here and no feeling I failed myself. Weight loss isn’t as drastic as past WW plans, BUT now stainable within a reasonable lifestyle. Small weight losses added up to 15 lbs. VS loose 20 lbs rapidly, then go off the diet and regaining weight.

Kudos to WW.

Great change in program.

Accountability

I’ve been trying to lose weight forever. Part of the issue was stress eating. Retiring from my full-time and part-time job gave me the time and environment to address my weight issue. I tried numerous different weight loss plans with varying degrees of success. This was during the Pandemic year. Finally, after getting fully vaccinated, I decided to get serious and went back to the one plan that had always worked for me in the past—WW. I never liked the points plans and preferred the old plans. But, I decided to try the points plan again and it was a breeze! I’m on the Blue plan and the app holds me accountable. I enter my food every day and to date I’ve lost 51 pounds. The app is quick and accurate. I can look up food choices and also add new foods to my plan. Normally, I’m a paper and pen person, but this app is everything and I know it’s going to help me continue on my weight loss journey and help when I reach maintenance.

Life changing, WW for life

I should have signed up much sooner! I LOVE this app so much! I love tracking everything I eat and knowing how many more points I have for the rest of day, etc. Plus this app gives you flexibility, in addition to providing amazing structure that I NEED. I love and appreciate the weekly weighing part too because this keeps me in check if I need to adjust a little for the following week. This app works wonders - lost weight gradually and in a very healthy way! What a dream come true that I reached my goal in a - happy & healthy way and not from some excessively stressful period. I will continue to use this app for life because I can’t imagine being without this app now. Also, I love the WW products too like the snacks (barbecue chips) and the frying Pan too - so many outstanding products! The motivating navy blue cards I received in the mail for reaching “milestones” with the cute little gifts inside the cards gave me huge boosts too! Thank you so much WW!

Great App!

Update 9/13 because the app prompted me (again): the prompts are annoying and I’ll start ignoring them until we have the ability to message other connect users.

Update 9/3 because the app prompted me (again): I do like the updates, the app looks neater. Still holding out a star for when we can message other users.

Update 8/4 because the app prompted me (again): there have been no updates or changes so unknown why there was a prompt for me to rate. Knocking off a star for all the prompts and still holding out for a message feature.

Update 7/25 because the app prompted me: still holding out the last star for when we can private message connect friends.

Update 6/20 because the app prompted me: I really, really wish we could private message other members within the app. I like the addition of being able to save members posts. I also like the motivating quotes that come up as the app loads. Still holding that last star until I can PM other connect members.

The app is great to track food, look up points, browse recipes, create my own recipes, save my favorite foods, track activities and of course, track weight. I LOVE connect, I get so much support from WW friends. I like looking up food ideas, seeing other people’s meals, before and during pictures and dance videos. I like earning wellness wins, that’s a good motivator. I only wish I could private message other connect members within the app. I think that’s the biggest feature I’d like to see added.

Great program. App needs some work.

WW has been great. I’ve been on it about 2 and a half months now. The program is working for me and they have a ton of ways to support you — coaches, meetings, recipes, things to listen to, a social network where people can share progress and ask questions, incentives to track progress, etc.

The app itself gives you access to all this, so the foundation of it is great. Being able to track everything on your phone is invaluable. The user experience could definitely be improved though. I still feel lost at times — there’s a lot of important content that isn’t intuitive to get to. I also wish certain things were easier to edit without simply recreating them (quick add items, Connect comments). And there are some glitches where features don’t work, like I have a 17 oz water bottle so I set that as my standard water amount in my main settings but it doesn’t seem to sync up and I still have to change it every day in my tracker.

But overall I am really glad to be using this.

We’re so happy you decided to give WW the opportunity to help you on your wellness journey!

--WW Customer Care—

Better with use

First off I hated the app. The interface is not completely intuitive. I think a quick video to explain how to navigate around in it would have been helpful. I’m 3 days in now and have it more or less figured out but it was a struggle.

The other thing is when using the barcode scanner, which is great, when several items added by other users show up you can’t look at the nutritional information they added without re scanning. If you look at one and it doesn’t exactly match what you have you can’t back out and look at another. You must re-scanned the barcode and then start over. It’s a bit frustrating.

As far as the program I really think it’s going to work for me. I was on Weight Watchers at Work before and after a couple of trials (different programs CORE...) I did lose all the weight I wanted to and more. I think they have done a great job with the new digital membership.

Soooo many glitches

Ironically, I’m writing this review because I was prompted to complete a survey about the app when I opened it and the field where I could comment stopped allowing me to type after about 150 characters when it appeared there was unlimited space to comment. There are constant glitches with this app. I frequently have to uninstall and reinstall to try to fix the issues. Most recently I lost my ability to see my blue dot calendar. When I want to edit a comment or post on Connect the cursor jumps around or the part I’m trying to edit scrolls out of view. Connect feed should default to “Following” or “New” instead of “Trending” or we should at least be able to select our own default. There should be an activity calendar where we can see a more broad snapshot of fitpoints earned per day. Please pass along that WW needs to dump DJ Khaled as spokesperson after the misogynistic comments he made. It’s ridiculous they haven’t made a public statement about this yet as far as I can tell.

WEIGHT WATCHERS SAVED ME!!!!!

I never thought I’d lose weight ever! A co-worker of mine introduced me to WW because she had amazing results with the app! And I must say it’s super easy to use and you can eat whatever you want but basically you’re eating in moderation and you just track it and that’s it! But what I love about this app is that whatever you track, it adds into points where you can redeem amazing prizes so basically you’re getting rewarded for every little thing you track such as your weight, your eating and your exercises! I love this app and I have lost 15 pounds while on this app so far and I’m truly amazed! I definitely would recommend the weight watchers app for anyone who wants to lose weight whether it’s a little or a lot and the fact that this app has a community connect that allows you to connect with people who are doing the same thing as you is a God send!! Whoever created the WW app, thank you and you are a blessing in disguise! 🤗

Wish I could save a portion of a meal.

I like “saving a meal” from a restaurant, however the app just doesn’t do what I want. We like to frequent a Mexican Restaurant and I sometimes order the okra chicken enchilada dinner, with refried beans, Mexican rice, and have white queso and chips. It’s an expensive WW points meal, but well worth using some wkly points. I track all the items separately, and then save it as a meal. However, I rarely eat the entire dinner because there is just too much food. I like to bring home half the meal for another day. I wish I could enter the entire entree, save it as a meal, then select how much I ate. Yesterday, I ate half the entree leaving the other half for tomorrow. Although, sometimes I might eat more than half, like 5/8ths or 3/4ths. It would be helpful if I could enter the portion of the “Saved Meal” I ate instead of going thru and “updating items” individually. It would make it so much easier if I could enter how much of the total entree I consumed.

Like Program, App less to be desired.

I really like the weight watchers program but the app is only mediocre. There’s other apps out there that have triple the amount of features and you don’t have to pay for a program. I would love to have a meal planner feature, so when I find a recipe I want to try I can schedule it for a certain day. It would also be great if they would also add an option to creat a shopping list for those scheduled recipes. Those two features would make it so much simpler to stay in track especially with everyone’s busy schedules. I also don’t like how app functions- you have to click three or four buttons to track one thing, then you click “track” and it doesn’t appear to do anything. I end up hitting the button multiple times thinking it didn’t work, but then the item show up that many times on your list. After you hit track it should go back to the last screen. After I track a food I don’t need to see the ingredient screen anymore.

Overall it’s just not very intuitive or helpful.

Thank you for taking the time to reach out and share your feedback. We will pass your suggestions to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care--

Well designed lots of features

The app has options to track meals, fitness and sleep. You can read articles, watch videos, and connect with members. Very user friendly. It’s interface and features has successfully allowed me to lose weight and stick with the program where I haven’t with others.

UX issue: The only thing I wish they would improve is when they send a recipes in a list, and you want to save a recipe, after you click save and want to go back it takes you all the main screen instead of back into the list. Then I have to search the list again to find the rest of the recipes.

Suggestion: I’d love to be able to view my saved recipes as cards with the image instead of a list. It’s more enticing to want to cook them if I can see them, and it helps me recall at a glance what the recipe is. The cards already exist because that’s how they are saved, so it should be an easy addition.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

So Easy

My sister-in-law was on WW when she came for Thanksgiving. I ate what she did for the week she visited and lost 4-lbs. I joined on December 3rd. When my husband saw how well I was doing he decided to join also. The app makes it so easy to track your food and points. I scan the barcode on new food items as I am grocery shopping to decide on what brand to buy and save the item to track. The WW recipes are amazing; lower calories but still flavorful. We now eat a lot more turkey, chicken and fish. Both of our primary physicians were surprised at our last checkups due to our weight loss (my blood pressure is also down). To date, I have lost 28-lbs; went from size 10 to size 6 and soon to be size 4. My husband has done amazing; he has lost 94-lbs! He went from size 3XL, 48” waist to size XL, 38” waist. We both feel so much better. We walk at least 10,000 steps every day. Have more energy, less aches and pains, and are happy with the way we look.

Love the app, depend on members on connect, great virtual coaches, and great exercise videos!

I love ww and this app is like my daily diary, tracking device, and opportunity to share with members across the country struggling with similar issues. I even track my sleep daily, which helps me organize my life for better weight loss results. Love the recipe suggestions, articles on health and weight loss, advice from members and coaches. It’s simply the best recent addition to the new ww plan! Oh, headspace offers us additional self help methods of relaxation, and calm for better living conditions especially now while we still deal with covid restrictions. I am totally connected to like minded weight loss members and coaches who give the best support and encouragement during these tenuously crazy times. I was able to continue meetings all through the pandemic by staying virtually connected through this app. For me, it has been a real life saver. Very important part of survival and thriving!

Best tracking app and program for independent weight loss

First thing to say: for the money, subscribing to WW (in person or online) is the most cost effective (and scientifically proven) weight loss program in existence.

This app is dead simple to use and brings them power of WW to individuals at home - which is critical with COVID-19 limiting in person interactions. It provides great resources for the dedicated. Actually using the app is ESSENTIAL to success. After using and being successful with Weight Watchers program a couple times, the key component to success is TRACKING food (and exercise). When I track, I lose weight steadily and this app is a great tool to help me visualize “smart” food choices as well as “not-so-smart” choices. Food entry options are wide and detailed which makes tracking easier. The scan option makes tracking extra simple.

Other app/ program options may be similar to this one in terms of use, but none are better.

Fit points

Another update: I keep getting emails asking me to email resolution support. I did and haven’t heard anything. Thanks for responses though.

Update after 2 weeks of not working correctly it has started working again. So glad the problem fixed itself but the customer service is still not great when it comes to app problems at least in my experience. Which is why my rating is not 5 stars. Customer service is part of the app developers business or should be.

My Apple Watch has synced properly since Christmas. After the last update it is not syncing correctly. I have been waiting on a response from ww. One was an email where I got an automated response but never a follow up. Then I have had responses on twitter messaging but I am currently waiting on follow up to fix my problem as they review the information I have given. There as been no response for over 2 dats. I love the app and ww but it is super frustrating to have it not working correctly and to have my fit points not working right especially as I am out of town.

We do apologize for the difficulties. We will follow up with Resolution Support and ensure that your issue is addressed. We appreciate your patience. Best wishes!

--WW Customer Care--

Me and my App

I’m having trouble sticking to the WW plan. But when I use the app it does help me. It’s worth every penny I spend using it. I like the walking music and coaching in the activity section of the WW app. I especially like the people that I can connect up with on the app. I love the face changing part in the app showing people at their heaviest and watching the transformation take place in a video. I may have to use the private coaching to help get me to stay on track.

I’m grateful Oprah has given her own twist on this app. It truly has so much to offer.

Changing habits is difficult but can be achieved. I may not be losing as fast as I like, but at least I’m not gaining anymore.

When I use the app I become aware of how much I eat!! I eat all the time. It amazes me at how often I’ll grab food and put it in my mouth. I don’t even pay attention to what I’m eating. I just put it in mouth. When I use the app I’m aware of what I put in mouth.

Thank you.

Overall a great app, but a little clunky in some areas.

Overall love it, very happy there is now a barcode scanner in the recipe builder. Some things I hope to see in future updates: I wish there were fewer clicks to create a recipe. It would be nice to see those drilled down options as quick buttons included in the “+” screen. I also would like to have a way to share recipes from the app (for both WW and my own recipes). I have quite a few friends who are using the app and the only way to send them recipes is to screen shot. I’ve also noticed when scanning some products, you’re limited to what serving options are on the package. For example, the serving suggestion on the package might be 1 oz, but I might measure using a tablespoon, measuring cup, etc. I have to either figure out volume conversions and come as close as I can, or search for a similar item that has more serving type offerings that may have a point difference from what I scanned. Just a few suggestions!

Worked great for a few days...

I joined WW last week and the app worked great for a while. I as able to swap my Fitpoints for Smartpoints, so the more I exercised, the more points I got (which is great bc exercise can make me hungry). As of today, instead of Fitpoints, my dashboard tells me how many weekly points I have. I messed with the settings to swap for weekly points first - when I did this, then my dashboard showed me Fitpoints! But the thing is, neither point number was accurate. I tried the online help and it was useless. They told me to delete the app, restart my device, and reinstall the app. That did nothing. I reached out again - this time, they transferred me to technical support. But then the chat screen redirected me to a customer service survey since the first chat ended when I was transferred. This automatically ended my chat with tech support. I tried to chat a THIRD time. This person just didn’t respond to my messages.

Overall, I paid $20 this month for a useless service. I have no idea how much I can eat, which makes it pretty hard to lose weight. The chat option for help is buggy, if the reps even get back to you. I’ll be canceling my WW membership ASAP.

Thank you for sharing with us. We are so sorry to hear you have experienced trouble with tracking in your Digital Tools. We would be happy to look further into this with you. Please send us a message to ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Great App but a few things missing!

I really like the WW app and find it very helpful in many ways but here is my wish list:

1. I wish there was a “notes” section every day. I like to add my Blood pressure and maybe what went on that day. Was I upset or stressed? Did I eat out with coworkers? It helps me learn as I move forward.

2. I wish some of the serving sizes were more clear. Sometimes a “serving” can be misleading. I’d prefer a cup or ounce or tablespoon - if the foods warrant it.

3. I wish, instead of “recent meals” (like when you click breakfast, for instance), it kept track of MANY of your past meals. I always have to go looking to find something I maybe had 3 wks ago. It would just be faster.

4. I wish there was an easier way to track water - like maybe just checkboxes.

5. I wish when I entered a food under whichever meal, my screen immediately went back to My Day. It doesn’t. It first goes to something like “recent foods” and then I have to hit the ‘back’ button. Too many steps. Tracking should be as simple, fast & streamlined as possible. I don’t want all those extra screens. If I want recent foods, I’ll find them.

6. Just a silly thing - I wish it was a lot easier to incorporate the milestone badges into Connect posts!!! They’re fun and motivating.

I hope you think about incorporating some of these changes. THANKS VERY MUCH!! Love the Coach and the built-in scanner. LOVE Connect.

Fun app, but Tips for Success do not open on my iPad

I’m really enjoying this app. It is loaded with lots of great recipes and helpful diet planning suggestions. However, the Tips for Success articles do not open when you click on them. The help persons checked on it for me and said that it was a reported issue that is being worked on. I found that I can open them if I go on the website, but this is redundant activity, and many of the “how to” articles are needed to learn the system. Other than that, I enjoy using the app, hence the 4 stars.

Update.....problem was resolved and since many new updates the app is wonderful! I love the exercise tapes at all different levels of difficulty that have the points to apply as soon as you finish the tape. Great addition to the app. I find tracking really keeps me losing weight, and the scan feature keeps me from buying high point foods. Love the program, love the app!

We appreciate you taking the time out of your day to submit your comments and feedback, Bobbi. At this time, you are able to access the articles on our site, but we are working on making sure you have full access to them on your app. Our engineers are working diligently at fixing this for you! We appreciate your patience. Best wishes.

-Weight Watchers Customer Care-

WW app

I really love how easy the app is to use. I have been a member since 1985....with no break I have been a lifetime since 1986 I have always been a fan. However I started thinking I can manage it in my head still keeping my LT status. This August I was challenged by one of the women who weighs me in monthly to “just try it, if you don’t like it go back to the way you have been doing it”. In 1 month I lost 7 pounds, feel great and had no idea I could even loose this weight. Btw I am 56 and was 144lbs I am now 137 and I feel I can safely loose a few more pounds.

Since writing the above review last fall as of today 8/4/20 I am 130 continue to follow the blue program, have more energy, sleep great life is good. Weight Watchers has been part of my life now since I was 23 I am now 57. I have several family members join over the last year! Thank you WW best decision my parents “strongly suggested” to me when I finished school. No regrets❤️

Searches don’t find the basics

I’ve been using this app since February 2020. Over the course of the year, the search has gotten worse and worse. Today, I wanted to track “sugar”. Actual sugar isn’t the first item in the search result. Black coffee was #1 on the list. This doesn’t make any sense and needs to be fixed. It seems the developers are constantly messing with algorithm and adding features, but can’t get the most commonly used feature correct (tracking through search) and it appears to be getting worse. This isn’t the only example. The bad search results are very common.

Second, my saved recipes/items should be on the top of search results, otherwise why have them saved. They should be easily accepted. Instead, I have to remember to click through “My Food” then “My recipes” before I search. Why I search then click, I have to re-enter my search term. It’s just way too cumbersome and becomes a barrier to regular tracking habits. If the algorithm isn’t improved, at least make it a preference/setting to show saved foods and “my recipes” first.

Exciting

Love the versatility and format because eating the WW way becomes clear and real! There are many choices which makes it easier to follow. I’ve become more aware of what I have to do to maintain my weight. I have learned and forgive myself when I get off track because I just know it is easy to get back on track. I’ve become more aware of the importance of exercising. I was really taken back when I saw how much work it takes to burn off just 100 calories. It makes me think twice about taking another bite of something high in calories. I don’t feel like I am missing out on anything because WW offers so many delicious choices that satisfy my cravings. I love the WW way. I am trying to maintain a size six and I know with WW it is doable. I have less pain and stress on my joints. I play tennis and I get to almost all the balls because I move faster! Thank you WW for being there. I love your coaching both online and in person!

Hi! Thank you so much for being a fan of WW and for your kind words! We would like to feature your review in an upcoming advertising campaign. Are you interested? If so, please screenshot your review and send us an email to ResolutionSupport@ww.com and we will send you a permission form for you to sign and return to us.

APP’S A SNAP!

Before WW, when I would try to manage my intake, I carried a notebook and pen to record every bite of every thing I ate. It worked. I would think and double think each morsel both before and after opening wide. It did work, but it was also a royal pain. And the notebook became my cursive memory with notes on chores snd observations, phone numbers and more. I still carry it; now, however it’s in the same pocket as my iphone with the WW app.

The app works almost everywhere I eat or shop so I can record entire meals in a few seconds or check point values of packaged foods. It calculates points left for the day and week and connects with other members and their WW comments. There are also informative and encouraging notifications to help keep us all on track.

Losing weight is new to me. I dreaded the agony I had heard of. In my few weeks with WW there has been none. In fact, tracking and losing has turned out to be FUN.

-Lew

Making a Healthy Lifestyle Easy

I’ve been a member of WW for over 30 years. The trick I found is to keep using it! The times that I haven’t followed the program over the years have been the times when I’ve had weight difficulties. The most incredible support from WW is allowing members at lifetime wait to have access to the WW tools at no cost. I feel that the years I have had to pay a monthly fee due to my neglect to track and exercise on a regular basis is one of the best motivators to keep on the track of a healthy lifestyle. The tools in this app are absolutely amazing! I love the FitOn short exercise routines. It doesn’t seem overwhelming to do a 10 to 20 minute workout and there are so many to choose from! The access to deliciously healthy recipes is also a major plus on the app. There are mindful meditations and access for coaching as well. This app has just improved SO much over the years. Thank you WW!

Good weight loss program, app needs improvement

WW is an effective program for healthy weight management and uses a simplified point system that is easier and more effective than simply counting calories. The app allows you to track food intake, water, exercise, and sleep through direct interface or pairing with other apps and some (not all) devices. It needs better functionality for meal planning and associated point counting, and should interface with more Bluetooth devices such as scales, Apple Watch (which can be indirectly linked via iHealth app). The app also includes Connect, a Facebook similar limited to WW members and focused on weight loss goal support. It has considerably less functionality and ease of use than FB, but it’s adequate. I use the app for about an hour a day, for meal entry and Connect, plus occasional WW recipes or fitness routines also offered through the app. Overall functionality is good but could be improved. The WW approach to weight loss is excellent and the app effectively eliminates the need for in person WW meetings.

Needs Major Overhaul

Clunky interface. Poor customization options (i.e., I just want to open the app and list the foods I have logged that day and log more into that unified, simple, single list. Right now the app forces you to pick breakfast lunch or dinner For each item you track which is an annoying inconvenience and should be an option for users not a forced setting. App otherwise has absolutely no customization options that let you remove those preset categories-or even change the time that applies to those categories so if you work evenings or simply do not eat three meals a day and instead eat five or six smaller meals you basically cannot use the tracker very effectively. I love weight watchers and have been very successful so far but using the app has definitely been a barricade not a benefit the past six months. If you’re a millennial like me, get ready for a clunky app that gives you literally no discretion over its appearance or how you use it. It also does not let your truck off one and also drains your battery pretty quickly. Ugh. I hate using it.

Stop double counting my food. Seriously.

Problem one. I do not understand what is wrong with logging food quickly. I click to log my food, wait for at least 15-20 seconds and when it doesn’t appear to go back to the main screen, demonstrating it is logged, I click again. Eventually I realize it has double counted the food being logged. Ridiculous.

Problem two. I have clicked on yesterday at least 20 times this morning to make sure I logged that glass of wine last night and it will not go back to yesterday. So incredibly frustrating.

Problem three. Restaurant menu items need to be able to be modified. When I order something I always say NO CHEESE, just so I don’t have to count the cheese points. But then I don’t have any way to account for having the cheese removed. Example, Chick-fil-A egg white grill. I would love to know how many points this is WITHOUT CHEESE.

Problem four. I do not understand this fit tracker crap. A month ago it was linked to my watch and tracked my steps. Now my watch doesn’t appear to be connected and who knows how to get it to track “fit points”.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

My "savior"!

I'm a Lifetime member who has been over goal a number of times throughout the years. Looking back, I know that each time I gained, I would follow Program, get back to my goal weight, then stop tracking. Needless to say, I always gained the weight back and it "brought friends". 😀

The app has allowed me to easily and conveniently stay on top of my Points by allowing me to meal prep, plan ahead and just in general pay attention.

I love using it to modify favorite recipes so I can add variety to meals and eat things I might have otherwise decided were "off limits" for me.

If I had one recommendation for improvement, I'd like to be able to go back further in the calendar to see what I may have been eating during a time when I was especially successful at losing or maintaining. Sometimes it helps to revisit previous eating patterns and the app just doesn't go back far enough in my opinion.

Otherwise, I love it!

App riddled with issues

I love weight watchers. Although the iPhone app is discouraging because it is riddle with inconsistencies. Weekly points reflect the weekly changes on Monday the same as they are for your most recent date. Example if I start with 43 weekly points I’d like to see that Change in Tuesday if I got over by 2. Monday weekly should show 42 and Riley’s day should reflect 40. Instead it shows 40 for both. It doesn’t let you see easily which days you were impacting those numbers. It doesn’t always do the math right when you move back and track thru the days. I track my meals every single day and it doesn’t record the streak. Today I woke up and saw it mark Saturday as a day I missed for tracking despite all meals inputted and reflecting point changes. I would suggest Weight Watchers work on their site so that it keeps people interested in the tracking. Otherwise it really frustrates.

Milestones

I am giving this 3 stars just because of the milestones. I accidentally put the wrong weight in, actually I put the weight in but my phone did not put the first number so it said I weighed 4#s or something like that. So, it gave me all kinds of milestones that I did not earn. Even after I fixed it later that day. It has been a few months now and they are still there. Customer service says that they are triggered by your weight you put in and there is nothing they can do. I think if that is true then it should take them away if you put a higher weight in. I like seeing when I got my milestones, but with this issue I don't get them because they are already there. Please fix this. There are people saying they start over on WW and there old milestones are still there so they don't get new ones. other than this issue it would be a five star app. Please fix issue. Thank you.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Why I love the WW app.

There are many reasons I love this app but the most important to me is the ease in navigating through all that it offers. I love that I can go grocery shopping and when in doubt on the point value of a food item I scan it right on the spot!

I love the tracking of my daily meals and watching the weigh-in days showing a graph that displays my decline in pounds!

If there were anything I would like offered it would be to give the walking exercise app to go longer in duration. I believe the longest one offered is about thirty minutes in length. But now I’m walking forty-five to sixty minutes and I hate for the app to be finished at thirty minutes or less. Could you offer another walking exercise app to go longer in length? Even if it only continues with music that would keep me motivated until I’m finished with my walk.

Thank you for giving this opportunity to voice our opinions on the WW app!

Has some significant shortcomings....

While WW overall is a great program, this app has some significant shortcomings. Namely the ability to track your hydration levels and overall nutrients. For people who have dietary nutrient needs they need to track, you have to track all your foods in another app like MyFitnessPal. I don’t understand why this is missing...I know they want you to focus on points however if you pull up an individual food you can see the nutrition...so why they can’t pull that together for your entire day is beyond me. Also water....we should be drinking 1/2 our weight in ounces ((150 lb person should drink 75 Oz of water)... having an easy place to track this would be really helpful...again if you want to track this you have to go to another app. So frustrating. I do like that I can connect my Garmin watch to the app and I love that the app gives you points for doing things like tracking your food, exercise or going to a ww meeting. Just wish it had some basic things for healthy living.

Disappointed with this app (not the overall program).

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We are all wishing you success in your wellness journey.

--WW Customer Care—

WW app

The WW App is easy to navigate. It supports me on my weight loss journey. The bar scanner is a very helpful tool to use in the grocery store. With the scanner, I can easily see if the grocery product does or does not work for my plan. It offers choices. Choices to find communities of people who share my goals. I can also find and try out virtual workshops and find the Coach who will motivate me. There are also choices of workouts and 5 minute coaching sessions that zero in on the help I need. The 24/7 availability of coaches and customer service provides immediate help to my questions of how to effectively use the app and the WW+ Program. I am succeeding because of the apps multitude of layers that help to lead me on the path I choose and create. There is so many great aspects of the app. WW is the best weight loss program that I have ever been on and the app helps me to participate thoughtfully, thoroughly, and easily. I can do this!

Love my WW app!

The main reason I use weight watchers over any other weight loss program is because of the ease of use, tons of recipes, and tons of food that converts to points instead of calories/fat/carbs,etc. It’s a well thought out system that works for me. My husband tried Myfitnesspal and it was so cheap, hard to figure out, and no food in their dictionary. He constantly was adding food to their system. Took much longer to track than WW. He gave up on it in less than a month! The one problem I find is that there is a lot of duplication in the food database and not consistently the same points in the duplicate entries. It doesn’t always make sense why there are multiple ones there because the description is the same so I think there needs to be better guidelines on entry of new foods. Always check to see if it’s there first. If it is but you want a different serving type that isn’t offered- maybe put it in the title description?

THE Best Helper. I couldn't do this without it!

FOR ME-writing down points and looking things up didn't help. Took too long. This app is the best thing to ever happen to weight watchers! I can look things up fast, compare restaurants (menu), and the best thing is it keeps TRACK of my points. All you do is click on your food and it shows you portion (you control how much-if you only ate a piece of something you can adjust the portion) more importantly-how much is a portion! That, my friend is the key! I am not "tech"savvy. In fact, I called weight watchers and they walked me through everything. Also, be nice to yourself. It took me a few tries to get the hang if it, but it is user friendly. If I made a mistake-you can delete things and then add others. Even the day after! Even keeps track if your activities! So easy! I am back on track after gaining weight during COVID and the app is my guide. Very happy 😃.

Love it, only wish you could print recipes!

I’ve been using the app from many upgraded versions and I find this latest version to be the best so far! The only reason I gave it 4 stars instead of 5 is that I am not able to print the recipes. If I want to print the weekly recipes, I need to log into the website and locate my weekly recipe, open it and then I can print it. However, o have also discovered the the website print option was not fully tested for all websites. I use the latest version of Chrome, and the print button is not available. Once I opened and logged in with the latest web version of Firefox, the print option was available for me and I could print my recipes. In addition, the Pinterest link button is also missing from the app. But if you are logged in like you are trying to print the recipe, as I noted above, then it’s available. Hopefully the WW app development and Q/A team can fix this, as that would be great!!

Throw every other weight loss app away!

I am serious here, folks. I FINALLY got my obese self (100 lbs overweight, for crying out loud!) to a local weight watchers group a week ago. I have adhered strictly to all the tips, suggestions, points per food, and other great parts of the program and I weighed in this morning: 5.8 pounds down in just one week! I was not hungry at any time during the week, thanks to the tasty 0 point foods that you can eat whenever. This app is great because it makes everything so easy to keep track of everything you need to keep track of. It has an great data base of foods and it helps you create meals that are individualized for you and you can use regular food from a grocery store for any and all meals. So there, you have no excuse for not getting your overweight self to Weight Watchers and signing up for the program. Do it as if your life depended on it because, guess what? It does!!

Mostly handy and convenient app

I am grateful for the convenience of the WW app. I wish there was more variance in serving portions. At times, particularly with building recipes for my family of 6, the option I need (cup vs tablespoon for instance) is not available, so I have to input the equivalent. I also wish I could copy a recipe and modify it rather than inputting the entirety of a similar recipe. I might not want to lose the one I’ve already loaded!

Finally, the drawback of WW this way is that I’m nervous I am actually too app dependent and not learning to keep track or figure on my own as under the old pencil and paper method. It is a sign of the times, but am I really learning how to make wise choices when the app is doing all the figuring for me? I mean, chicken thigh is only 20 calories and a negligible amount of fat different from chicken breast. You can bet I’d make the other decision every time if I were choosing on my own, but the app drives me towards chicken breast. Just food for thought.

Food choices

I am 71 an have been on many of the other programs to help loose weight. I have lost weight much faster on the other programs but have gained it right back just as fast. I am loosing weight much slower but have a greater variety of foods to eat. Since I am a diabetic it has help lower my A1c from 8.4 to 6.4 which is great. My only problem is that you spend a lot of time creating what to eat each day with the points allowed you. Because of that I can eat all of my point just for breakfasts, because that is my favorite meal and have hardly no points left. Also being on this program has help me to realize that I am carbohydrate addicted. I loose less weight and my sugar levels increase. Anyway I am trying to tell you something I can’t seem to write at the moment. GREAT JOB WEIGHT WATCHERS, this will be my lifesaver program for the rest of my

Life. I WILL MEET MY GOAL OF 195 by the end of the year.”THANKS”

The program works and the app is excellent

I’ve used Noom, MyFitnessPal and Lose It, and first, it’s important to say that WW is the easiest to follow. Next, their product database is exceptional (MFP May have more but so much of the data is from users and is unreliable). I’ve never had an item not come up, and I’m vegan and eat weird stuff! The social elements of the app are great, seamless integration with Apple Health, native health in the app via chat. Super easy recipe builder, even on your phone. Honestly, it’s easily worth the $15 or so a month to pay for digital.

What else? Tons of free, guided workouts right in the app (super easy to use). Free Headspace meditations right in the app...just by tracking your food, you earn “points” you can use toward free stuff. Honestly, there really is a TON here.

You get charms as you hit milestones and I’ll tell you, they are surprisingly motivating! Hands down and by far the best health program and app out there.

Great App

Like everyone who is using this app because I need to loose weight. I am pleasantly surprised as to how helpful it is. I have lost 38 lbs in 2 months using this app and am going to continue. It has a lot of handy features that help with my weight loss. I also love Connect feature, it is very helpful. Thanks WW.

Addendum: It is Sept. 12 and so far this program is working for me. Lost 74.6 lbs so far. 🎉

great app and very helpful

This is a comment to developers : you really need to do something about your recipe section. Why is it not set up just like any other cookbook? When I want to find a recipe for something , I type in the dish I want to make . So I type in ‘stuffed peppers’ and I get deviled eggs?, acorn squash? , tuna ? , chicken soup? What is that all about? It is much easier to just use Google and that is what I did. Only sorry I wasted 10 minutes scrolling through irrelevant recipes hoping to find only stuffed peppers.

Easier than I thought!

I put off joining the digital bc I’ve done WW a long time ago and I don’t like tracking or getting ready to go to meetings.

NOW, the online tracking is so simple once u adapt to navigating between the tracking and list of foods for points and nutritional info. My big discovery was the ability to scan my frozen food boxes to get the points and the use points calculator. Its now simple to track (with little thinking or effort) and it’s educational as u go along. I don't like having to read everything so I now highlight the articles, go on the “edit” tab on my computer, then “speech” and “read”. listening to the article while I’m eating my meals.

Very happy I’m moving in the right direction in losing weight at a timely rate and, hopefully, avoiding falling off the cliff into a diabetes dx. I’m right on the edge per my dr. Love how technology and WW combined has made my life healthier wt less stress.

My review

This app is one of the greatest things ever. It is by far, the most easiest. And affective way for me to slowly and safely, lose weight. I would recommend this to anybody who is struggling with dieting. Which is what I’ve been doing. Plus what I would like to know is. I have been saving all my points that I receive for merchandise. I haven’t bought nothing yet but could we have the option after my one year membership is up can we use those points to knock a percentage of my renewal membership for another year. I believe I paid around $130. It would be pretty nice to knock off that $30 when I buy my next year membership. I don’t plan on getting a month or six months I love this app so much I will be paying for a another full year so could I have the option to do that with my points instead of buying some cups or something. Thank you weight watchers. .................Devin Elwartoski

Love!

In the past I’ve stuck to free calorie counting programs - MyFitnessPal, LoseIt! Etc. I’ve always found myself discouraged every time I start these though and stressing about calories. These programs also do not encourage you to make healthier food choices, but focus on calories. I love the weight watchers program because it’s different. You’re given a certain amount of points (depends on the plan you choose) to eat each day. Every food has a certain point value assigned to it. Foods that are “better” for you, like veggies, fruits and lean meats, have a low point value. This encourages you to make healthier food choices while allowing you to still feel full. The 24/7 coaching is so nice too! I love to be able to ask someone a question without having to dig through countless forums. The 23 dollars a month is so worth it! The community on the app is great too, and there’s lots of ways to get involved!

Holds me accountable without shaming me!

Let’s face it...being overweight is no fun. I have struggled with carrying too much weight on my body throughout my life, but more so since I stopped running marathons and battled breast cancer twice. Oh, and I have digestive issues. I avoided being in pictures or shopping for clothes, opting to live in yoga pants and oversized tops or hoodies as much as possible. I reached my limit when I had trouble with my left knee and ankle that caused difficulty as I tried to get back to my feet after playing on the floor with my sweet nephew. I knew I needed help. More than anything, I needed guidance on portion control of the foods I can eat safely. This app has been a silent partner that encourages me to think about the choices I make on the food I consume. Better yet, it is a partner that never passes judgment! It rewards me when I have a great day and helps me refocus when I have a challenging day. I am grateful for the support!

Love WW but app needs some work (update:)

Update at bottom of original review--

First off, I love WW! It's the only way I can lose weight. The app is very convenient... except when it's not :(

Tracking by scanning is super easy, but searching for restaurant foods... not so much. I can pick the restaurant name -then get a list of items offered there. Then type in the search box, then nothing happens. It's the same list of items that showed up when I tapped that restaurant name. WW, you gotta fix this!! This is a huge inconvenience when tracking. It's already hard enough to want to track when you are eating out, but when you have to scroll through the ENTIRE list of items-it discourages you from tracking it at all. PLEASE FIX!!

Also, the 'discover recipes' is great. I love the search criteria. But one suggestion: when choosing a course, can you also have a choice for points? It seems you can search by points or ___. Not both. That would be super helpful.

Update:

The issues above are still there. Still can not search Restaurant menu items. You must scroll through entire list to find what you are looking for.

Now, the activity is only syncing when I use a computer. For some reason, the app will not sync with Fitbit app. I even used chat on the app for help and hey couldn't figure out why it won't sync. Fitbit and WW app up-to-date, still will not sync.

Also would be nice to get notifications from connect without having to open app and click connect..

Love the app-- just a few recommendations

WW is amazing and is up with the times (the app has cool and new features constantly). Virtual meetings have also be a great option providing so much flexibility and access to a group when you need it. And Connect, wow, what a motivating way to merge social media with wellness/weight loss!

I love having a WW app rather than the old booklets, but I wish for a couple of things. As a commuter that loses cell reception, it would be awesome to be able to open the app while out of service. The app logs you out so you can't even refer to anything from the last refresh. That feature would be awesome. I also think it would be cool to be able to refer back to weeks where you lost to see how you ate and exercised to be able to replicate your week. I do that now but have to click back week by week for months at some

Times. Otherwise love the evolving features. :)

Love this so much!

Review from 2019:

I still love the app., but it’s just part of a component that includes meetings. Because before I dropped off and gave up. Now I go to meetings with my sister and it’s taken more than a year to be honest with myself in tracking and my relationship with food. I’m still learning. The app is great, but so is the support that comes with the community of meetings and great workshop leaders. Thanks WW! You are literally saving my life.

My review from 10 years ago or so:

I am not outgoing. I have a problem with authority. I hate groups. I don't like feeling like I am being judged. I don't like talking about diets or weight. For those and other reasons, this app has made all the difference for me.

This app helps me. Each day. There's no judgement or guilt or anything like that. It's just the app and me. It's helping me to learn how to make choices. When my choices don't work out, the only human element is me. And I learn to make different choices without feeling lectured. I've joined Weight Watchers several times over the years, but never stuck with it because I don't like being around other people. With the app, that is removed. I've been using it for two months and it's working for me. Today I wore a pair of pants I haven't been able to fit into in over a year. And they were loose. Give this app a try--if you're like me, you'll love it!!

WW for the win!

This app has been the best investment I have made in myself. It’s loaded with self-help features such as 5 minute coaching, fitness programs at all levels, loads of recipes and has a great, user-friendly tracking system. Also, I love the connect feature, you can chat with and see how other users are using the program or if you’re like me, look at posts of people’s pets doing ridiculous things… ( similar to Facebook or Instagram)

I’m so confident in the ability for this program to help me lose/Maintain weight that I went on vacation last week and for the first time in my life I ate what I wanted without restriction or guilt knowing that I had a system that I could come back to that would get me right back on track. This program has truly allowed me to live my life to the fullest and giving me the guidance that I have needed to be in control of my own eating habits.

Tracking

The app not only helps me stay motivated with the many workout videos as well as ideas for using your points. That said, my absolute favorite is the tracking. I credit my weight loss due to this fabulous app. It’s easy to fall off track and to not recall some of the things you may have eaten throughout the day but with the tracker you can look back and be reminded of what you had to eat a d how many points you have left for the day. I swear by using the tracker. I plan my meals in advance and save my weekly’s if I have a special occasion coming up. All in all, I love everything about WW’s App. It should go without mention that the Chat room is amazing. You never have to wait and my questions as well as suggestions have always worked . WW has an outstanding group of people to represent them. A team that deserve’s the very best of recognition. Thank you fir your time, God Bless

Subscription was cancelled without my consent

This is my first ever app review. I have been purchasing apps and subscriptions for years and always was able to resolve any issues with the app developers. Not so with WW.

I had subscribed and was charged 26$ for my first month. Used the app without issue for a couple of weeks and suddenly one day I opened the app to find I did not have a subscription. The most alarming thing about this was that when I called WW support they told me “sorry not our problem, we can’t help you with a purchase made through Apple”. It seems weird to me that WW is collecting money and then cannot service their customers. I was literally shocked and obviously really angry that my ACTIVE subscription did not work and there was no way for me to get help even though I paid and was halfway through the month. I know countless women who are customers of Weight Watchers and I will be alerting them that the company is actually just taking money and then not providing the service they promise to those who purchase through the app. Which by the way, is more expensive than purchasing on their website.

Almost there

I do really like the WW app, it makes tracking easier and has helped in the weight loss journey. There are a couple things that need to be improved. I have several friends who are using the app too, but when we go out to eat together one person will put in the calories, and the other person will need to ‘quick track.’ Honestly, this isn’t bad, but it would be great if we could send recipes/meals to friends in the app. Also, it would be great to be able to see someone else’s day to hold them accountable. I understand that WW offers a coaching option, but I am less likely to utilize that, partly because of the cost, and partially because I have community around me, I don’t need to pay extra for it. Additionally, the system works, but the connect part of the app reloads when you click into someone’s profile, and videos don’t auto play correctly. It makes sense that the app has so many good reviews, but it need some additional features to be a ‘5-star’ experience for me!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

It works when you use it

Pandemic weight really came on and had to get serious on WW to get myself back in control. Program works but you have to follow it not cheat yourself. Recently they have added a lot of great content and features never seen before in my past experience from meal planning tools, quick coaching video tips, workout resources, mindfulness and sleep meditations and more. They also have a rewards points program which is fun way to earn some swag or other rewards.

Also it’s a program where you don’t have to go hungry. I’m on green and that limits zero point foods to only fruits and vegetables but it gives you options to feel like you CAN satisfy your hunger and eat everything but it yea he’s you portion control and how to make better choices. Not so restrictive as elimination diets so you can make lifelong changes and have continued healthy weight management.

Highly recommend

Edit: as a long term user of the app, updates over the years have created a very user friendly and immersive experience. It is no longer just a tool for tracking, it is also an integrated community and support system. My current favorite features are the connect groups, wellness wins, search feature which searches items and recipes simultaneously, and the barcode scanner.

The recent upgrade has added helpful features such as chat support and ability to track multiple foods at once. I find snap and track, the favorites, and recently added foods all helpful tracking tools. Would like to be able to copy food items from one day to another and add foods to multiple days at once. Would REALLY like to see the recipe builder built into the mobile app. Also, a home page with daily, weekly, and activity overview would be nice.

Glitches but large and good app

I love the weight watchers app and the support that they gave you. But if you’re not familiar it can be a bit overwhelming with the many things that they have on their app. There are many sources of encouragement and support that they have, articles, recipes, posting your success, reaching others and seeing their success, different groups to add up depending on your interest like book reading or your faith, meditation videos, workout videos, what’s in your fridge to figure out what to eat, tracking your food, creating recipes. There’s so much you can do on this app!!! But it’s important to take it a little bit at a time. My only complaint is that I can never upload a video. I have an iPhone 8 and I updated the app and it just will not let me load a video. Maybe it’s a glitch and it’s always been a glitch recently. But a lot of support on this app and if you actually use it and taking the knowledge that a gift, you will be successful in your Health and wellness goals.

Love the app, but it needs an update...

I couldn’t make this journey without the app, but it needs a couple of things to make it more helpful. The app REALLY needs to have a spot on the top of the front page to put “My Why” where I can see it every day! A spot for a picture and a quote would be so awesome. Also, I would love to see tabs in the search area for recent, frequent, my recipes, my meals, and favorites added so that we have columns to switch to, to make it easier to locate he foods we eat. I have used a competitor’s app for 5 plus years and really appreciate it’s ease of use. I would love to see Weight Watchers improve this app to make it the only app I need to use. (Sometimes I look thing up on it to find the nutrition info so that I can find a similar item on the WW app.) Also, if I’ve looked something up and not logged the item, but want to go back to the list, I want the list to still be there to select a different item.

New plan works better then ever!

I’ve tried WW in the past, like 20 yrs. ago, but got turned off with the weighing and measuring your foods. I do understand portion control matters but when you have a very busy lifestyle it’s too much work. I own a bakery business and now more then ever I’m super busy. I have customers and friends that have joined and are doing great with the new plan and phone app. They come into my bakery and eat big pieces of cake and sweets and still continue to lose weight! I think it fantastic! It’s also so affordable for anyone to join. Because I’m around Cake and sweets all the time, I very rarely, almost never eat it. I prefer bread & pasta, that’s my weakness. It’s only been my 3rd day and I’ve lost 2.5 lbs. already. My goal is to lose 30lbs. Weight Watchers has put control into the palm of my hand with this new app. and and I have no doubt that I’ll reach my goal.

My version.

The biggest problem I encounter on a daily basis are the meal tabs, breakfast, lunch, dinner and snack. I would like those tabs to stay on, no matter what time of day I make an entry. For example, after dinner I want to scan some snacks. As it is now, I have to hit the snack tab every time. Why can’t I hit the tab once and make multiple entries that all go to the snack tab?

The other problem I have is typing an entry into the Quick Add name line. If I type in Taco Soup, and if I use the pop up words, the last word does not copy completely. For example, in the taco soup reference above, I can type in Ta, the word Taco appears, tap on it, then type T, the word Taco appears, tap on it. I put in my points and enter. When I check my entry on my My Page screen, only the t shows up, not the whole word Taco. I have learned that if I back space once after my last word, the whole thing will show. Go figure.

Thanks for letting me share this with you.

WW Journeying with the Fitbit

The Ww app is great. Very easy to track food, scan items, make recipes, and track weight. The two things that keep bugging are the journey page and the activity sync. On the journey page, after I log my weekly weigh in a red bubble message pops up on the bottom of the screen for a journey message but upon clicking the page to open the new message will not show up right away,m. I usually have to close the app and open it back up to read it. Not that big a deal but it is something that happens. The one that bugs more is my Fitbit sync. Now it works great most of the time. I can sync at the end of the day or so, but every once in awhile it refuses to sync up. It takes several restarts of the WW app to get my steps logged and sometimes I have to leave it alone for a day and try again when I have that much trouble. Again it eventually works, but I feel like there is some sort of bug there.

Could be so much better

The app is kinda buggy, for example if I leave the app while on the activity tab then go back in it will show the food tab, but if I click search it will search for activities. I have to go back to activities then back to food. Searching needs major improvements. I can search for a food by the exact name and it won’t show any results, if I scan the food it will bring it up and show the same name I typed. When adding food it would be nice if recent items were weighted better in the search results or frequent list. If I had pizza last week and put in pizza, then what I put in last week should be one of the top results. Fitbit integration is nice, but you can’t correct things in the WW app, and fixing them in the Fitbit app causes duplicate entries in WW that can’t be deleted like manual entries can. I got an extra 20 points just today from fixing an entry in Fitbit. The app also doesn’t have a way to submit developer feedback like a lot of apps do. I could go on about other UX issues, but I think I’ve said enough.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

WW App is fantastic!

I love the WW App. I started WW in April 2018 by using the App exclusively. I have done very well using this App in my quest to get healthy. The barcode scanner is crucial. I also know there’s support if I need it but so far the App has been my mainstay. Losing weight slowly has allowed me to internalize the choices I need to make to stay healthy. My main goal was to control and/or reduce medical episodes in a positive way by losing weight. This has come true for me! I still have about 22 pounds to go to goal but I know with the help of the App I will succeed. I will not stop using the App at goal. My big goal is to maintain my weight loss which I know I can do with the App. Many will want the support of the meetings and I know from past experience how helpful those are. I think if an individual will be honest and track you too can be successful just using the app. It’s a great tool and very helpful.

I’d make a lousy salesman!

I’m not the type who could be a salesman because I really have to believe in the product and be overjoyed to try to sell it. In my 70 years I have only found 4 things that I could sell over and over and over. The first thing I can sell is soft contact lenses. Changed my world! Second thing is a bra I discovered about a year ago. It’s outstanding and I’ve never worn anything like it before. The third thing is the new WW app. that I started using about 3 months ago. I hated going to meetings before when I’d been on it. Now? No more meetings I have to attend. Everything I need is right there in my iPhone...although, I’ll have to admit, I use it mostly on my iPad. The 4 th things I could sell in a heartbeat are Golden Retrievers. Can’t beat them no matter what anyone says.

Those are the only 4 things so far, that I’d be proud to sell to anybody....and I’d be extremely convincing.

Maddening

Have used weight watchers off and on for decades. Successfully took 50 pounds after birth of my child. Now use for creeping 20. Has worked well. This version is the pits! There’s absolutely no way to get a simple list of foods and their points. So in grocery store you have to scan item and go back and forth. You can’t plan in advance not knowing points. No way to ask a question. No way to change the program assigned at first entry. I’m app savvy so it’s not that I can’t find it. Literally no way to find info. It’s not there. Their zero points food is alphabetical which seems logical, except that sometimes you want to see fruits or veggies so it’s an unwieldy way to list stuff when you’re trying to plan. If you want to enter frequent foods, you have to go back and forth. Choose. Track. Choose. Track. MADDENING! Can’t just click on a few things and then enter. They hound you with annoying pop ups of false praise. They “reward” you with points to buy their crap. Oh dear. Used to be such a good program. Sad. Anyway, I’m officially done with weight watchers. And that’s from a successful lifetime member.

FIX THE PHOTO ISSUES AND THIS WILL BE PERFECT

I WOULD give this A 5 however, when it comes to uploading photos, sharing photos, the aspect ratios are completely off.

There is no editing to crop the photos or edit as far as choosing what photos you want to use. It only gives you the last option of the last photo you took ( I HAVE CHOOSE ALL PHOTOS IN SETTINGS)

I wish there was a link to automatically share your weight progress like where you started to how much you have lost for the week. It does not fit properly for screen shots and only shows one half of the side.

The layout for the photos do not work at all, so having more options for a collage and changing the aspect ratios for sharing photos would be great. You have a group just for photography, but the aspect ratios are so horribly off that there is no way to have photos show properly to share. I will not share any photos in that group until the aspects have been changed and the option to choose more layout collage options work and it actually lets you choose photos from your camera rolls ( I HAVE THAT OPTION CHECKED TO WHERE ALL PHOTOS CAN BE SHARED)

THE APP for the other things are AMAZING! IT IS WELL ORGANIZED AND I LOVE THE WW COMMUNITY AND I LOVE ALL of the coach lives and how we can access the other part of the app. The scanning of the foods and the way things are tracked has made life so simple to stay on plan, I am super happy with it otherwise..

JUST FIX THE PHOTO ISSUES AND IT WILL BE PERFECT

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

App

I find the app is a little confusing and when you try and enter a new food item or recipe it is confusing. I had to call tech support the other night. I had lost the app and had things really messed up. I actually had a supervisor help me reset-up everything. This woman was so helpful and even explained a lot to me that no one else had ever explained. She was on the phone quite a while with me and so helpful. I can’t remember her name, the phone call was on Wednesday night. She told me she was a team leader also and she explained stuff I wasn’t aware of. She deserves to be acknowledged. We lost connection, but I would like to thank her, she did a lot for me. My team leader is good, but never told me about 75% of the app that the tech support associate gave me. Talking to others in WW, more would like more training on the app to truly benefit from it. I find using the app holds me accountable, but if you don’t know all of the benefits what good is it? Thanks Donna

Great tool and support system!

This app offers a quick, convenient way to track your food/SP's. Offers recipes, restaurants with their SP to help you with tracking. All you have to do is be patient and kind with yourself on the journey to mindful eating. It's no longer a diet, it's geared to a more healthful way of eating, sprinkled with your favorites without the guilt. I made goal and lifetime this time. Program is awesome. The connect group is very helpful in showing you that you are not alone, and when you find your clan, it makes for a fun experience. There are people of all shapes and sizes, people of the gab, people to the point and many in between to read. Something for everyone to pull a great experience to help you with your journey. Come on board, share your thoughts, or just read other's thoughts. It's what you feel comfortable with. See you on connect site. lniles2016.

Good but needs more vegan options

Hiya! I love the this tool, y’all. Always such a terrific way to get back on track. However, I would like to request more vegan weekly meal plans. Lots of us out here are doing our part for the animals and the climate crisis; please make your vegan menu presence more robust. Eg) yes, I know there are vegan recipes on your app, but I have to search for them; instead of getting “customized” emails that offer me five day meal plans that all include animal product, I’d like y’all to consider sending weekly meal plans for vegans. Thanks.

Update after 6.5 months of use: there are a few more vegan options and I am just so pleased with the real progress I have made on this journey. I’m down 53 pounds with 6 more to go to my goal. I know my relationships with food and exercise have changed for my current needs and this WW tool has played a huge part in that. Thank you, WW.

Almost perfect

I do love the app, but have to say that since the last upgrade or two, it was much better. I don’t care for the interface as much. For example, in the recipe section of the ‘MyDay’ I used to get recipes I might like...each week they would change. Now they just stay the same. I built my recipe data base based on the weekly changes of recipes I might like. The other issue I’ve had for a while now is the search browser in the ‘my saved’ recipe section. Very rarely will a recipe come up that I know I have. Instead I have to scroll through all my recipes to find one that is there. This doesn’t happen all the time, but does happen frequently enough to frustrate me. One solution might be to put an alphabetical index on the left or right side of the saved recipes so you can at least scroll to the ‘S’ and find the recipe quickly instead of starting in the ‘A’s and scrolling all the way down.

WW rocks

WW has changed my outlook on food management. I appreciate the structure, the flexibility and being able to manage my diet on line. I am not comfortable in groups, and am very private about my progress.

The free foods make it all possible. Besides providing me endless opportunities to stay in the game, slowly I am integrating more healthy options into my lifestyle. My one frustration is trying to find home cooked listings in the food lists. I find I often break down the food by ingredients and just enter those, but mostly I’m very impressed by the extent of the list. I imagine I will have WW in my life providing me maintenance support for a long, long time!

I did reach my goal and then, months (?) later, COVID happened. Lots of baking for family and friends (and sadly, for myself) and everything else, put me behind. I’m still working on getting back to my goal. Thank goodness WW is here to help me!

Scrolling for food brand names

It takes way too long to scroll throughout the whole alphabet in order to get to the brand name that you need to view....I was looking for Morningstar items. First I typed in the name and it gave me only 7 items. So I wanted to see if I scrolled down after selecting M, I would be able to get a longer list of items. I tried several times but could never make it all the way to the name Morning star before it just stopped and started from the beginning of M again. Other wise this app is very helpful but frustrating in this particular situation. Thank you..please make this easier to look up all items.

Also, I wanted to order the magazine offer with my earned points but it should let u know what magazines are available before u spend ur points on that selection. U also need to update ur selection of gifts.

WW

The recipes in the WW app have helped me with the food that I buy at the grocery store these past few weeks. As we all know you don’t always come home with what is on your list lately. The other day the only meat I could get was either ground pork, ham hocks and 80% ground beef😳. No ground turkey was to be found or chicken. The app allows me to figure the points in my new recipes and actually I am doing good maintaining my weight👍. Love the virtual meetings, thanks everyone.

I look forward to the virtual meeting each week. It makes me happy to see my coach and other WW peeps. I have been maintaining my weight, but I do worry WW is losing a lot of members. Look forward to going back into the studio. I miss the commarodity at the studio with fellow members and my coach Tami Brodnik. Tami is so bubbly and even if you gain weight she makes sure you leave with a positive attitude to keep moving and stay motivated.

Awesome lifestyle

WW has changed my life. I have left the program (it’s NOT a diet) many times and either tried other weight loss programs or dropped out completely— but inevitably return to WW. It works! The app has improved but I do agree with others that all weighing and measuring options should be expanded to include oz. and grams per serving. I have a tendency to round off or approximate serving size which probably has led to weight plateaus. Nevertheless, it makes you conscientious of what you’re eating and perhaps forces you not to go overboard. I highly recommend WW to anyone who is serious about changing their eating habits — not simply to lose weight but to understand your relationship with food.

The app itself could be tweaked by allowing you to find your comment and reply to a fellow WW connector’s post without having to scroll all the earlier replies - which sometimes could be 100s.

Great program but the all has some shortcomings

I have more feedback! This is regarding recipes. Many are great but I’m finding that many omit key details or have errors. For example a recipe would call for chicken but wouldn’t instruct how to prepare beforehand (ie dice? Remove skin?) other than “add to pot”. Other ones list double ingredients or don’t designate which ingredients are for the sauce/garnish and which are for the main dish. It would also be nice to include user ratings and a message board.

Thx

Pros: I’ve been on a time of diets in my life and this one’s good! The point system makes it easy and the multitude of free foods helps steer you towards a healthier diet.

The interface does a great job of showing you exactly what you need to do and there is a wide database of foods.

Bar scan

Chat w a coach

Chat forums for peer support

Recipes

Room for improvement: Compared with other apps like My Fitness Pal, it would be great if WW could show aggregate daily nutritional intake so I could track my daily fiber, calcium, etc. Not all “free points” are created equal and I’d like to see how much protein and sugar I’m consuming.

Some of the point calculations from recipes are off. Finally it would be great if the app offered a way to provide feedback other than this message board. I have a list of items but don’t want to take up everyone’s screen w my comments. Overall though I’m happy w the program!

Some changes would make this app perfect

I’ve been using the WW app for a week now. There are aspects I love and aspects I scratch my head in confusion about how to navigate the app or why certain feature aren’t available. Two big changes would be so helpful: a way to import recipes directly from a website to count points (hate to mention another app but, Fitness Pal has this feature and it is SO helpful) and a way to add daily notes. Many of us are likely tracking other things (for me, it’s Fodmap triggers), so having it easily accessible and attached to the food/day would be very helpful. I also feel like there has to be a better way to use the weekly meal plan. It’s difficult to find single items, so you really can’t create a full meal plan to account for points during the week without actually tracking them. I will say, my first few days were hard, but now I’m feeling in control and am down 3.8lbs, so some things are definitely going right!

Weight watchers app

This app is not user friendly. I often have trouble with it not pulling up my daily food log. Many times I put my in food for lunch, then the next entrance goes back to breakfast. If I don’t catch it, my whole lunch will go on breakfast. I had a times when I put my meal in and realize it hadn’t changed days. All my meals are on “yesterday’s” log. And right now, I can’t even put my food in, because they have an ad wanting me to subscribe to something else. I even took the new assessment in hopes it would let me move on to my log, but it won’t. I am paying for my membership and when it is over I don’t plan to keep it. I have been using PayPal for over 1,700 days for free and continue to use it. It is very user friendly and has more of my local restaurants. If someone asks me about this WW app, I will tell them it is not user friendly, therefore taking more of my time to log in. I have never critiqued a product unless I had good things to say, but after trying several minutes trying to log my food today and couldn’t even get to my log for an ad, I am upset.

Few minor fixes

I’ve been with WW a long time and I love the way it has evolved with the times (both socially and based on current research). I’ve been with the app since it’s inception and it has come a long way as well (thank you for combining the tracking app with the scanning app)! The only reason I gave it 4 out of 5 stars is the discrepancy between scanning an item and putting it in the calculator. Please fix this. It may seem small, but when every SP counts it can be very frustrating to find out you were wrong about something you already ate.

Oh yeah, and PLEASE fix the error with the notification of a message. It’s been like 6 months and I still have that notification of an unread message. I’ve gone through and clicked on every message, logged in on my computer, and even uninstalled and reinstalled that app...but that 1 in a red circle still taunts me.

Fix those problems and I’ll move to 5 stars.

It’s Okay

I used WW’s app 5 years ago and it seemed ok, but could have been better. I recently signed up again after using a free tracking app and I was expecting this one to be better than the free, but I don’t feel that it is as user friendly. Also, I can sync the WW app with my Fitbit app, but the information doesn’t go both ways, like it did on the free app. WW receives the activity info but it won’t share the food tracking info with the Fitbit and I like to see my macros/graphs on my Fitbit app, so now I have to track my meals twice. Also, this week it seems like the app has been down a few times, which is a pain when I can only track my points during my scheduled break times at work. I also have not found a way to copy meals from previous days and reuse them, without “creating a meal” to save for later. Overall, it is ok and is a great tool to help a person reach their goals, but it isn’t as user-friendly as some of the other apps I have used for tracking.

Nice new look bit needs recipe bookmarks

I’ve lost 60lbs this year thanks to this app. I highly recommend it. One design flaw: the color difference in the star icon between an item that is marked a favorite and not marked a favorite is difficult to discern in certain lighting conditions. I’d recommend a filled star/empty star.

But there is one thing lacking that I find such a no brainer that I can’t believe they’ve never thought to add it: bookmarking (saving, favoriting, you know what I mean) recipes.

They actually have very good recipes. I’ve made several for my extended family without them knowing they were eating a Weight Watchers meal. So I turn to the recipe list almost daily. Often when perusing the list I will find recipes that I would like to revisit at a later time. However, there is no way for me to do that. There is an option to mark it as a “favorite“; but all that does is add it to a long list that is best used to contain your most consumed foods. So the recipes I want to try later just get lost in a long list of everyday things like low-fat string-cheese.

As I said, I look at the recipes almost daily. So on a near daily basis I am frustrated by the lack of this feature. That’s why I took off 2 stars from an otherwise 5 star program. It is that frustrating. I’m almost at my goal weight - whether or not this kind of basic feature is added will weigh heavily on my decision to stay a subscriber or leave (no pun intended).

Congratulations on your weight loss! We are so happy to hear you have had such great success with our program. Thank you so much for the feedback and suggestion with updating how you can save Recipes in your account. We are going to pass this forward to our teams for review. We wish you the most continued success on your journey. If you need assistance along the way, let us know. We are here for you!

-WW Customer Care-

Exceptional App!

I am so excited about the WW App! I’ve lost 55 pounds now on WW. The tracking very easy to do for everything! I love recipes that are offered on the app. For the last 7 weeks I have been exercising. It was a slow start, I began riding my bike farther and farther, I then found The medium intensity walk/run on the WW app, and I began using it while riding my bike. It is short intervals of intensity and they coach you through it. It’s 30 minutes, it has made me stronger and faster. I am now riding 12 miles a day (6 days a week). using the 30 minute walk/app twice during that. I’m 62 years old and have another 50 pounds to lose, and when I bought the bike in august, I could hardly get on it. The app is wonderful. I’m also using the Aaptiv cardio clips, as well. Looking forward to these when we start traveling for the summer in a few weeks! Great App - Love It!!! Debbie H

I wish connect work on my laptop!

The tools on my phone are incredible! I have been using more and more of the activity apps that are included, the challenges that are on connect, and scanning foods as well as entering them in my food journal. The only thing that just really grabs me, that I can’t believe has not been addressed yet, is that I cannot do any of the connect things on my laptop. I cannot post anything, I cannot look up any of the people that I want to follow!!! It just seems incredible to me that this has not been addressed and corrected yet. I know I am not the only one to say this. I am not one of those who is fluent in texting, and I like the big numbers that I can use on my laptop with my hand in a keyboard position. I find that I would write more, and use connect more, if I did not have to punch all the teeny little letters on my phone.

Great Idea

There are some really great things about this app. Good info, easy chat feature and a wonderful community to connect with and WW is a solid program. What’s not so great are the number of glitches this app has, like having to completely exit the app to return to food tracking and other features.

I wanted to change my online ID because when I first registered, I used my name, and decided I wasn’t comfortable sharing it with the online community. After 20 frustrating minutes of not being able to make the change myself, I contacted WW help only to be told that there was no way to do that and I’d have to delete my acct and start over. That’s a dealbreaker for me because I’ve already paid for the first month. I’m using up my paid month and then I’ll see what else is out there.

Bottom line — this could be a decent app, but needs some work. I hope the WW developers are listening their users.

We do appreciate you reaching out and sharing this with us. Feedback such as yours, helps us to create a better app experience. We are all wishing you success in your wellness journey.

--WW Customer Care—

Am amazing user friendly app for weight loss!

I love this app! I’m very picky when it comes to how user friendly or laid out an app is and WW has made weight loss so easy for me. I enjoy how fast and easy it is to track your food and scan items. There’s hardly an item I can’t scan and when I can’t I just use the calculator! It has made grocery shopping much easier, and I have had good results so far!

The only thing I would change is when you scan something-being able to easily see what the point value would be on the other plans. Whether it be small on the very bottom or a swipe feature. The only way to do this now is to completely change your plan really quick which is time consuming. If I have friends on other plans I want to be able to tell them a food item I found and what the point value is for them.

Does what it says and keeps me on track!

I think this is the 2nd review I’ve ever written. So I have to consider this app pretty solid.

I’ve used it repeatedly and in total (4 years) have lost over 80 lbs!

Currently been back at it for 1 month and am @ 15 lbs down.

Pro’s of app:

Super easy to track your points and imports FitPoints from Fitbit (or Apple Watch).

Remembers your often used foods so you don’t have to calculate points for things you eat frequently.

The scanner function is totally key during shopping. The “diet” product often has WAAY more points than a reasonable low-fat/organic alternative.

Also, the snack cravings are tamed by scanning the barcode of that bag of chips, and usually I am not excited enough to “pay for the points”: by doing another hr on the treadmill.

It’s one stop for the entire WW program: point tracking, meal suggestions, weight tracking, fitness point tracking and access to 24/7 EE coaches online. You may not need to use it often, but in craving, low times is quite the lifesaver (I had such a thing at 2:30 am, and was instantly answered & reassured).

Con’s:

They need to include more specific points for liquors/cocktails

Expand barcode library

Have more encouraging feedback daily. There is good feedback but it’s doled out weekly after your weigh day (start of your points weeks)

BG

Weight Loss Game Changer

I had never had anything so seamlessly integrate with my life and be so easy for weight loss. I’m a younger millennial, so I am pretty comfortable with technology, this app is very intuitive for me and because of that it is just a part of my day to day and doesn’t slow me down at all to use it or even in the early weeks of using it. The bar scanner is used every day for the last 6 months of my journey and it’s been integral in how easy it to so save foods. I love saving a meal and adding a name with emojis to make them fun to look at. Being able to plan my meal out by tracking ahead is so comforting, this is the best meal planning app as well as weight loss app, attached to this wonderful program. Everything about this app is so great and makes my experience more engaging and easier on my lifestyle! I love this app so much and it’s made my journey so shockingly easy.

Disappointing App

While I am truly enjoying being on weight watcher and watching the pounds fall off. I am not as pleased with the app. As soon with food allergies it is hard to find the correct point values for the foods I am eating. Especially if it comes from restaurant!!! There is no way to customize the foods you are eating. Which in my case is a real downfall. When trying to figure out how many points a bun on a sandwich, the internet isn’t always forthcoming. I wish their was a way to pick the foods you are eating and subtract the things our leave off. It basically turns into a guessing game and honestly as someone for is trying to track everything they eat, it is extremely frustrating. I do however enjoy the barcode scanning feature, but I have noticed some of the items have multiple point values listed which leads to some confusion. Honestly I am very happy with the progress I have made but just with the app was a little more user friendly.

Better and better

This app has really evolved. It’s more of a pleasure to use it these rather than the chore it used to be. Much smoother in performance. Better navigation. So far no crashes or freezes. Search results are faster and actually return most products I search for. Having to enter data for an unknown barcode is far less frequent, and when I choose to add it to the database it’s so much easier and faster. Connect flows pretty well and I enjoy reading other people’s posts. Lots of inspiration and support can be found there. Great work!

I do have a feature request: while I love the recipe finder, it has great recipes and provides my inner creative cook with new ideas, I cannot find a way to save a recipe! Right now I have to add it as a meal and make it a favorite. Then I have to go back and delete it from my day. It would be WONDERFUL if you provided a Recipe Box to hold WW recipes as well as our personal recipes!

Great app but do NOT install version 7.10

We’ve been using this app for over 9 months. The point system developed here is brilliant. This system is effective and works. We will continue to use it ... once the app is fixed.

The app itself can be a buggy from time to time, particularly around syncing activities with Apple Health on an iPhone. I really wish I hadn’t updated to version 7.10. Tech support says there is a known issue where some customers (intermittent for no known reason yet) don’t transfer some or all of their activities from Apple Health.

After recording activities and food this week, this just suddenly happened to me today - all non-walking activities for the current week (only) were suddenly gone. Poof. Now I have no idea of fit points. Nothing I could do would make it sync again (resets, reinstalls, etc). I spent a few hours trying everything to find a way to get them back, then finally contacted WW tech support. I I was told it won’t be fixed until sometime April 4-11 in revision 7.11. Ouch. There is no known work-around. For what it costs per month, I most certainly expect this app to work.

Ignore what they say in “Version History” for 7.10 - no, you do NOT want to “update this app fast”. If you’re thinking of using this app, you might want to wait for an update that works.

The App

After many years in WW, and only one year of concerted effort to use the app, I am pleased. BUT: it takes way too long to scroll through all the options to get to the important stuff for me: recipes and then to find the one that I am tracking. Too much junk in between. And I mean distractors: all of the different things that they want you to try and use. No wonder the attention span of humans is getting shorter and shorter. How about a “memory” link to take you immediately to the thing that you use the most often, after one has successfully done that, a choice, “before you go...”. For me: food, recipes, activity. That feature is present in activity by the way. I usually do the treadmill, so, it pops up. But tracking food, crazy how long it takes me to find my food. Otherwise, the app is finally starting to work for me.

Perfect App

Though working your way through all the possibilities in this app can be overwhelming, if you devote a little time and effort to learning where everything is located, you will be richly rewarded.

Need to know how many points for a food? Scan its barcode or type the name into the search bar. I use this at the store and in my pantry all the time.

Want to make a recipe you saw online or in an email? I use “create recipe” by taking a recipe from a website and add each non-zero food ingredient to my created recipe, which provides the point value for the amount used. This provides the total point value for a non-WW recipe. I name each recipe “Our ...”. That way all I have to do I scroll through the “Our” list to see my recipes as they’re all in one place. You can also use the Nutritional panel to plug in the values into the App’s point value calculator.

Great but needs a couple of updates

The app is easy to use and understand. Great for tracking on the go. Couple of things would make it even better- these are both things that the MyFitnessPal app can do and they make tracking meals so much easier. 1. The ability to easily import and log any recipe from the web by using a url. Right now it seems to only work for WW recipes. But let’s face it, your subscribers use recipes from all over the web. And 2. The ability to share recipes and meals with another user. My husband and I are doing this together and if we are eating the same meal, it would be easier, and faster, to have one of us enter it, and then just share it with the other, instead of us both sitting there entering in everything individually. This is something we used to do all the time when using MyFitnessPal.

The App Really Works Well

A year ago, I wrote a review on the old app, which was not good. Since then , WW had dramatically improved the app. I pay for monthly membership and with the app, I can track ANY food at ANY restaurant 24/7. Because it's on my phone ,it's like having my own consultant all the time . Also fitness can be tracked . The best part? I can access - within the app - on my phone - a community with real people doing the same thing I am and get support and ideas in real time . I go there for menu inspiration , emotional support and to look at all the before / after and "in progress" pics. I can also instantly access "24/7 Support" for a WW consultant . I don't go to in person meetings, and this app keeps me on track big time. If I unexpectedly go out to eat, I look up my desired menu items on my WW before I order so I stay in control . Really great app.

App

The app is the best! It’s super easy to use and has just about everything I need. It’s my best buddy! I love the positive reinforcement. It gives me a lift and encourages me to keep it up. There is so much on the app that it can be overwhelming. It’s nice that you can use the parts you like and ignore the rest until you’re ready for them. Staying home has given me more time to explore the app and I’ve discovered some pretty cool features. My favorite is the activity feature. I would love a feature that would allow me to build a recipe from one that I already built and save it as a new one. This option exists when modifying an existing WW recipe. I would like to modify my own recipes without having to enter everything again. That way I’ll have an easy way to have both recipes ready to track depending on ingredients I happen to have on hand.

On track!

Always have tracked since 2014 and it works! Since I am staying home due to the virus.....it still is working! Not easy staying home 👌 October 24th. Still doing well!! November 13 & stay at home is again in effect & still doing well!!😷. Well, Thanksgiving is canceled this year. We will celebrate just the two of us & Pooder the cat. Still doing very well!

Today is February 1st & I am happy to say I have continued to stay very solid on the WW program. Received my first vaccine injection, waiting for my second the 20th. And, looking forward to face-to-face interactions with our Leaders! Got my 2nd vaccine & have less anxiety. Weight has been 1+/1-. I really love the app! Still doing well!! This is June 11, 2021 and the first time I have weighed in for many months. I have lost 4 pounds according to WW weigh in. I do weigh myself every morning to keep

steady....it works. All great!!

Great app helps me cut down grazing

Very nice app! As a life timer I still struggle with consistency on program. When my weight goes up only way I can get back in control is tracking. Five pounds up right now. Love the recipes, Connect, informational articles, and the ability to save frequent meals or favorite foods. I would love an update to give ability to quickly copy foods or meals eaten within the last week, without first saving as favorites. I would also like to see sample menus. Love recipe builder. Especially appreciate that the app is totally free to Life timers within 2 pounds of goal weight. The current plan is tougher for me given the focus on less sugar, though good for my health. I have a harder time staying within the allotted points than with former plans. But I am constantly working towards less sugar and the support from the app and meetings are great!

Joni young

Love app, but way overpriced. There would be more members if it was less. I love the it. Just wish price was lower so more people could join. The volume of people should offset. I also think a free month membership should be on rewards. This would really make people work hard. Would like rewards to include a month of free membership for weight watchers. Exercise groups not in our area. Still wish weight loss and points system could go for credit on membership. This would be a great incentive. Also points for attending meetings are needed for incentive. Not getting points for attending weekly meetings. Should I be? Would be incentive. Still enjoying app. When you have a lot to lose this is expensive. Again I think point should go for a months membership or a free month after a certain number of pounds lost. I would rather get point than a charm for 5 to 10 etc lost. Could pick what I wanted. Wish we would do some type exercise at meeting.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW app a must

The WW app has made weight lost so must easier this time around. I have join weight watcher 5 times and I have not been successful. This time I join weight watchers it came with the WW app. It has saved my life first of all it made tracking everything I eat so much easier. Don’t let me get started on how the scanner has saved me from purchasing high point items. The recipe builder is a wonderful addition to the app. I don’t have to wonder if my personal recipe is the same points as others. I know exactly. It also gives me an opportunity to adjust my recipe to make it more point friendly. Finally the Connect portion of the app is an must have. I get to see members recipes, shopping list, new food finds and weight losses. It’s really a motivator. The one thing I would change is a scanner for the recipe builder.

A 14 month satisfied WW member.

Very helpful!

I’ve followed the WW program several times over the years and it always works! But I find it sooo much easier now to track my meals and activity and find healthy, delicious recipes with the WW app! I also regularly use the activity portion for FitOn workouts and just started using Aaptiv audios for walks. Connect is a great way to get encouragement from others going through similar things on their journey, plus inspiration to keep going. There are only a few things I’d love to see added to the app to make it perfect for me, I would like to have a place to keep daily brief notes of things I feel are affecting my weight loss like stress, hormones, illness, etc, as well as user reviews for recipes. Other than that, this app is an AMAZING tool for my weight loss and maintenance journey! I’ve lost 50lbs since joint and have maintained it for a year now.

Features Unreliable

Been fighting with this app for a while now trying to keep a Tracking Streak going, but the app just breaks the streak. Using the chat function on numerous occasions did not really help, so I gave up on that. Now, they’ve introduced another function, Challenges to earn Badges. No surprise, it doesn’t fully work either. I successfully completed the Top Tracker and Seven Days Strong, but the Weekend Challenge is not crediting any of my Saturday meals. Stop introducing functions which distract and frustrate us because they do not work. Also not happy wasting resources to print recipe cards for distribution in meetings instead of printing weekly topic information. I liked keeping the topic handouts in a binder for easy reference. I hate having to scroll through the Techniques Hub because there is no search or menu function. Also, the topic information is pretty bare bones compared to before and I would not say that my in-person Workshop Coach does a good job of expanding on it. At this point, I do not feel like I’m getting my money’s worth. Would I recommend WW to someone else? No.

Not Very User Friendly

Tracking meals is pretty straightforward. However, there are a lot of extra features on the app that seem to get in the way of using it, such as advertisements for snacks, weight loss blog posts, and podcast suggestions, none of which I am interested in. I find it hard to use some of the more essential features, like the meal planner and saved recipes, with all this in the way.

I spent a long time adding meals to the meal planner, just for them to save to the wrong dates each time without fail, even though I checked each time they were correct. I then could not find any way to access the weekly meal pan I created, so I switched to bookmarking recipes. They did not show up either, until I removed the “recipe” filter, which seems confusing since they were all recipes directly saved from the WW app. Overall, it is useable but not the most user friendly.

The WW app

I love the app. It keeps me on tract. That being said, w a recent update if I don’t have a chance to immediately track and track later, it won’t allow me to use the foods I ate from the drop list. Those foods will go into the meal that’s appropriate for that time of the day. I prefer it not to be that way. As an example, if I have 2 hard boiled eggs for breakfast but am pressed for time & don’t track my breakfast until 12:30pm, the food I had at breakfast is tracked for my lunch. I can track my breakfast but I have to manually put everything in using the keyboard, which takes more time.

I know your trying to continually improve the app. There was a time whenever I’d track my breakfast after eating it & later in the day whenever I go to track again, my breakfast, that was previously recorded was deleted.

Thank you for all you do fir WW

Review

I like this app because I can record my food and keep track of what I’m eating and plan for future meals. I also like How I can look up food to see how many points they’re worth. It makes it much easier to continuously stay on this plan. I like that you can talk to others on the plan and that WW communicates with you continuously by giving facts, meals and various information. I also like that you can continuously keep track of your weight loss by entering the weight loss numbers in the program and seeing a graph of weight loss. Weight watchers makes it incredibly easy to stay on the plan and to plan for eating out, as well! I also love that you have so many restaurant items too. And, I am glad of that because I am shocked to see how many points are in restaurant foods! I can plan before I eat out and that’s important to me.

Works well with a few bugs

On the whole, the app is great. I use it almost exclusively on my iPad and find a few bugs, wondering if the app is tested with iPad.

1]. Creating a recipe does not allow me to enter the number of servings, which is required, forcing me to log into the website and create the recipe...a step I shouldn’t need to take. I have reported this several times and it has never been fixed.

2). When I access the weekly, I click on get a printed copy. When I am navigated to that page I no longer get the option to share, print etc. again having to log into the website to be able to print. I find this very annoying as it started to happen a few months ago

3). Tracking my sleep is not carrying over the data from the sleep app correctly from my iPhone except for maybe 1-2 day a week,. I always have to make adjustments for my data to match.

Losing Sensibly

At 66, I found myself the heaviest I have ever been. Gave all my nice clothes away because I figured I would never fit into it again. Hated to buy clothes, nothing seemed to fit. Found myself buying XXL in tops to hide the bulges and 16 in pants muffin top. Joined Weight Watchers June 6, 2019, and have lost a total of 46# to date. Am now buying Medium in dresses and tops and size 8 in pants. It is the easiest and least expensive way to lose weight, makes you more aware of what you are consuming & so much easier to be able to eat out without going overboard. Don’t throw your money away on other diets that may help you lose weight fast, only to gain it back just as fast. I have a better outlook on life and am much happier with myself now than I have ever been. Plan on remaining on this eating pattern the rest of my life. Thank you for making it so easy!!

Life-changing program. Poorly designed app.

The new update makes me mad. In addition to all the other tiles added to the home screen, now there’s a front page shop to buy their products. All of this has pushed the recipes and other options to the very bottom of the screen, which takes some scrolling to get to. I have a lot of custom recipes that I use frequently, and every update makes it less convenient to use them. I will not buy your products. I’m already paying for the program. You need to spend time updating the search algorithm and ease of use of the app if you want to attract the millennials, your next generation of users, to pay you for your services. At least let me customize the dashboard main screen so I don’t have to scroll through so many suggestions just to get to my recipes.

A previous update also pushed any recipes in the search to a separate section below the main one, so I always have to hide my keyboard to get to what I want to add. You are making it harder to track, which is the whole basis of your program.

Latest update fails

So disappointed in the latest update. I really dislike the move of the weight tracker with the bold attention drawn to recent loss or gains. WW sends a message about gains and losses being just data and just a part of a bigger process and this change shifts the focus to all scale success. So disappointed. I have been using the app for almost 2 years and have sung its praises. Finding it hard to do that now. There are bugs that now prevent any data from “my day” showing what I have tracked for breakfast and lunch (in the preview screen) and the app now crashes when I try to sync with my Apple health data and doesn’t sync accurately.

Otherwise, the app had been a 5 star fantastic tool in a health journey. I was very successful with the app only and don’t feel I would have that same success now as the app keeps crashing...

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

My WW Assistant

I use the app for tracking constantly and it does make tracking and sticking to the plan so much easier. In fact, I don’t think I would track without it. Which leads me to my complaints:

- there is no way to enter data locally on your device. So when you don’t have cell service or WW site is down, the app is useless. This needs to be fixed.

-weights are not available for all foods. Some foods just say “serving” without giving you a clue of how many ounces/grams are in a serving. You have to guess or eat something else.

-most foods are brand driven. Many common dishes don’t have generic entries. So you have to guess. what’s in that dish in your local mom and pop restaurant or at a party.

-entering recipes is a giant pain. And after all your hard work entering the quantity of every ingredient, the app doesn’t return a portion size. So you have to weigh the whole enchilada yourself and calculate your own serving size.

-food data posted by other users usually does not include serving size. While the app requires the user to enter calories, sugar, fiber, fat, etc., from the package label, total ounces or grams are optional. WW could fix this by simply requiring that data each time a user posts a new food.

That said, there is a ton of helpful data in the app and I have lost weight on the plan. The app just needs a few improvements.

Almost perfect

I have been using this WW app since September of 2017 and I have been an on-and-off WW since 2007. This app has many wonderful features like the searchable database for foods and the barcode scanner, but I do feel there is one area that is still lacking. I miss having a way of inputting food manually as not everything I need is in the database. Don’t get me wrong, the database is VERY extensive! However, some things just simply aren’t there so I end up picking the closest match instead of an exact match. Also, I would like more options on measurements. I usually measure my food in grams, but that isn’t always listed on every item even though it is listed on product packaging. For the most part I love and appreciate the WW app. It just needs a few tweaks, but I also appreciate the constant changes to keep up with the fast pace of the nutrition and social media world! Keep up the good work!

Very good app, has some flaws

This is not a review of the weight watchers program in general. It might be hard to separate the plan from the app but I will try.

The existence of the app itself is a game changer in my opinion. Tracking your food is almost effortless now. You can scan grocery store items in the store so that you make good decisions. You can find national restaurant chains and look up food before you go. You can make your own recipes very easily. That’s all good stuff!

There are a couple of usability issues though. The major one is that my wife and I are on the program, and I do all the cooking. I cook for the both of us, so it ought to be easy to share the same recipe of what we are eating. However that is not possible via the app. It requires a convoluted work around using the browser version.

Also, you cannot print a recipe from the app. Once again, that requires a convoluted process using the browser version. You can hit the favorite star in the app, go to the browser version, view your favorite recipes, and then print it out from there. Annoying.

One note to weight watchers if they are reading this: the help chat disappears if the device goes out of range. This was really frustrating when I had received instructions to do something from the support team, only to have it disappear when I lost signal.

Best app, user friendly, highly recommend!

I love the app! I use it for tracking every day. The scanner is easy to use and is almost always right. To be sure you can compare nutritional information on the bottom. You can easily create you own foods from the calculator, create recipes, save your favorite meals, swipe-to-track, create smart phrases with Siri if you use iOS, find awesome recipes, scroll connect... ENDLESS! I started as an online WW user in July 2018 but joined meetings in August 2018 and I do not understand how anyone could not like this app. I usually stay after to help those struggling in my workshop. If you don’t like this app, please, ask someone who can help you or attend a workshop because this app really has helped me lose 75 pounds already and I can’t see myself stopping anytime soon because of the ease and usability of this app! 🙌🏽🤩👏🏽

I love the access to scanning foods and smart choices for dining out!

I find the new app has the ability to bring up just about every food item I scan!! Plus, I just type in a restaurant and it brings up all my options (how many points to allot for everything on the menu!) There are so many extras, articles to help you stay focused and give you the support to get to your goal! There are many recipes and easy food tips to make eating healthy much easier! I love reading everyone’s posts; to see the fabulous transformations of each person, to give encouragement when someone is going through a rough patch, and get great recipe ideas from other members! I have dieted most of my life and tried everything, yet I always come back to WW, it’s the easiest to maintain as a forever lifestyle! It really works and you don’t starve yourself ever!

Mostly Love it

I love WW and the magic of how it works. This app has a pretty good UI. Here is some feedback for the company: Sometimes I have a hard time finding the “create recipe” link. I think that should be up top with “quick add” and the barcode scanner. I also am not really clear about how the “favorites” helps you, since I often have to type things in over and over and my favorites are still buried below other choices that show up first. I do not find the the Siri function very helpful or intuitive to set up. I have tried 3 times and she just keeps rattling things off and I just give up.

I also find that the “frequently used foods” isn't always accurate and that would be helpful of it was basically all the food I logged yesterday which I will probably log at least some of again today.

Other than that- great app and helps me a lot multiple times a day.

Finally, I can lose weight and not feel hungry!

In the past, I had used apps like MyFitnessPal that do a great job of tracking calories. I would faithfully track the calories while I gained weight. By contrast, the WW app counts points, not calories. This app enables me to eat a lot and lose weight! I went from eating cereal and milk for breakfast to eating plain Greek yogurt with fresh fruit. For lunch I would eat cut up chicken breast in low point soup. At the grocery store, the app’s barcode reader would let me (actually my wife) scan sauces on the shelf to find the ones that were zero or low points, i. e., those that did not have added sugar. With the help of this app I had lost 18 pounds in two months and was on lifetime six weeks later. I have continued to eat a low-carb diet and have lost 33 pounds, which is Closer to an ideal weight even though that is below my goal weight.

Sleep tracker & FitOn

This sleep tracker feature would be great if: when you enter that you slept from 9-5 and were awake during the night it deducted the awake time and if somewhere there was a graph of your sleep time.(Same for water consumption.) it would be great if it looked like weight tracker or a bar graph!

FitOn is an amazing added value! I’ve tried a new one very day for a week!my issue is that it does not auto track nor are the titles of the activity loaded into fitness tracking. This should be minimal! I did an abs and arms workout. Couldn’t figure how to track it. Did a chat with help team, they told me “can you look up something similar?”. Well, no, I couldn’t, which is why I contacted he help coach! Ended up tha we found an ab work out and a bicep workout and I was instructed to log them in as 20 minutes each. So my 20 minute workout became 40! So silly that it took an hour of sitting to research and get an “guess” asan answer!

Overall, amazing added value to my membership. Practically, really needs some work.

I love WW and the app

I am enjoying all the new & wonderful additions, workouts, yoga, meditation, featured articles, and programming. This is especially true for the mindset, exercise and meditation guides. It just gets better and better. I’ve continue to take advantage of Blue Apron recipes that are already in the app. I am starting to do challenges in the exercise areas of the app. These are all excellent features and I’m using them every day! WW is truly the best comprehensive, healthy lifestyle, weight loss and weight maintenance program to guide its members and to address not only our weight challenges, WW provides us with the tools and approaches to improve our overall health and our lives. The friendships I’ve made and community I’ve enjoyed, and continue to develop have grown over the years and are truly extra special. Thank you always WW! Cheryl McAfee Lifetime Member

Add’l features to app sometimes affect my quick tracking

I should explain that I use the app to capture my food intake, activity tracking (so I can see the affect on my point availability) and recipe creation and calculation of points.

Over time, WW has added more features to their online app such that it’s not only about tracking food and activity. The additions occur frequently, and often makes it difficult for me to find what I need for basic tracking. This gets really frustrating. Moving the quick add, for example - why? Took me days to find this after it was moved, and only by investigating in the Q&A in this app. Creating recipes takes a few more steps and each time I need to dig for it a bit.

I wish that the extra functionality wouldn’t take up so much space on the main screen - I wish the food and activity tracking was front and center, with coaching, Q&A, sleep modification, exercise suggestions, etc. off to the side.

Needs some work

I do love WW. For following the plan, the app is great. However, recent changes made it much harder to use. Having to first select my meal when wanting to see what's been tracked is an extra step we didn't used to have. And why can't I scroll to a single date, instead of having to roll back week by week in the past?

My "Frequent" entered foods lists have NEVER updated themselves, so that the first 20 or so things I ever ate even once stay there, but the things I actually do eat each day, day after day, do not. Very annoying. How do I edit that?

Connect is for the most part great. However a reply button is SO overdue it's ridiculous. And the feed doesn't auto refresh. And I need to be able to look back at a post in order to spell names right but I can't w/out submitting. And why do people get to have non-offensive posts removed, when they could just block the poster? Xmas decorations- really??? Don't censor us; we can police ourselves, really. Just make "blocking" easier to find.

Great app with a bit of room for some improvements

I love this app and have been using it for about six weeks. In that time I’ve lost about 15 pounds, which puts me almost halfway to my goal. For that I’m very happy. I will say that at times I am a little frustrated when I’m at a restaurant trying to find something to eat. I really wish that the restaurant portion allowed us to sort by point value so that we could see the lowest point things. While I do like to see those crazy point values for desserts… I already know I’m not eating those. Also being able to filter out things like sauces would help narrow down my search for low point meals as well. Maybe also put a star next to meals that are 7 points and under or something along those lines. These quality-of-life suggestions or minor nitpicks though… Overall this is a great app with a wonderful database connected to it.

What a Gift the WW app is by JC

I Love this app on SO many levels.

It has transformed former bouts of insomnia into consistent 6-9 hours of sleep after using the tools and videos provided!

It also has the best selection of low, medium or high intensity workouts. Stretches, walking, yoga, Pilates, strength and aerobic options to name a few starting with less than a 10 minute workout. I did 15 minutes of stretching and walking for the first 3 months due to limitations from an injury and now have begun 15 minute toning and strengthening classes.

The portion of the app dedicated to food is fantastic!

Receipes are offered and you can even input your own for future use. The option to self adjust plans and enjoy eating favorite food for special occasions eliminates and feeling of deprivation by using weekly remaining points and makes life easy.

The Coaching, weekly Workshops (they even offer an App Academy so you can learn how to take full advantage of all that is offered) and the Connect area where members and coaches post is very supportive puts this WW app head and shoulders above any I’ve used.

Thank you to all the tremendous amount of work and dedication everyone at WW put into this app. It is so timely in that it improves the physical, emotional and social well being of members during these challenging times !!!

Hard to Find Food without Scanning

I’m a new WW user and while I am loving it and losing weight already, I am finding some things wrong within the app that could use some work.

1. It’s very difficult to find food when manually searching outside of restaurants. I used to use MyFitnessPal and was able to easily find the food I was using by brand without having the scan the barcode. I wish this was more accessible in the WW app. It makes it seem like there is less food available in the app if I am only able to scan the barcode to find my points. For a lot of my food in the fridge there is no barcode because it’s already cooked. So having the manual search be more up to date for actual food items would be very helpful

2. The discovery feed for groups and such needs to be completely reorganized. I would prefer to not actually have to click the groups to see what the people in my groups are posting. Rather, what I am following should be what is automatically shown on the trending page. Not people I don’t follow just because their photo has a bunch of likes. I want to know what’s going on in my in the 20s, in home work, and coaches’ feeds all together on one singular feed without having to individually click.

Hopefully this app continues to improve. I am loving the overall influence WW is having on my life. I just would like for the app to improve in accessibility.

It really works!!

10 MONTHS IN AND DOWN 78LBS!!! I have tried so many different things over the years to try to lose weight and become healthier. Expensive pills, powders and patches that promise results that were never achieved. Extreme diets that although they did get fast results, the results didn’t last. Weight Watchers hasn’t just helped me lose weight it has literally changed my relationship with food! I have learned the importance of moderation, of what I am actually putting into my body and how to eat without feeling deprived of anything! I have learned that I can indulge my cravings without going overboard because I have denied myself too much for too long like is required with so many other diets and programs. In short this is truly a manageable way to eat healthy for life and still have all of the things that make you happy!

Hi! Thank you so much for being a fan of WW and for your kind words! We would like to feature your review in an upcoming advertising campaign. Are you interested? If so, please screenshot your review and send us an email to ResolutionSupport@ww.com and we will send you a permission form for you to sign and return to us.

Worst WW plan ever

I had been a lifetime member and kept my weight off for 19 years, whenever they changed the plan I would toss out all the old material that was a mistake on my part, after being on this plan I have gained so much weight back, most of the free items on this plan I don’t eat or can’t eat do to allergies, they raised the points to all the things I did enjoy and with only 23 points a day it makes it’s impossible for me to stay on plan, I called WW to see if I could get the old plan books and was told no the toss everything when they start a new plan, I just wish they would go back to the old plan , like the saying goes if it’s not broke don’t fix it, and that plan was not broke , I’m very disappointed I feel like you change plans just so you can sell all new books and items just to make more money

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey.

--WW Customer Care--

I’m a newbie!

Day 4 but can’t believe how much better I feel- mostly about taking this step! I didn’t think I would like the app so much! I’ve found it to be pretty intuitive (need that (!) as I am 66!), encouraging and helpful! I’m on my way!! Thank you WW! I’m learning more every week! The app is very responsible for how well I’m doing! It’s getting easier and easier to navigate- I’m 66 so steep learning curve on all things electronic! Thank you WW! I still don’t seem to be able to figure out “ create a food.” Also, after NO trouble weighing in for 4 months, all the sudden it does not work well for me! Can’t get the weight typed in and all the sudden it is off and running! Doesn’t show the current date I am on either. I get around it by using the person icon in top right corner but has been a source of frustration lately. Thanks

Makes tracking easy and rewarding!

I have returned to WW to lose my 7-pound SIP belly, after losing 20 lbs. here 20 years ago! WOW! This app is helping me stay on track with my points, water, activities, sleep, and weight-all are tracked so easily! It must have all of Trader Joe’s products in here - I have found everything I use, saved them or other common foods or my meals like omelettes, and I just have to swipe right and voila! All the points are tracked! The extra weekly points and points earned from fitness are automatically displayed and used when I need them, although there is a big incentive to stay in the daily points. So I’m losing my one pound a week easily, by staying in my daily points on weekdays and then splurging with the extra points on weekends. Can’t rave about this app too much! Would give it 10 stars if I could!!

Weight Watchers is Life Changing!!

I began my weight loss journey nearly 3 years ago, but being in my 60’s found progress to be slow and frustrating. I researched the best weight loss programs, and WW always came out on top. Before I began WW, I had lost only 16 pounds in over 2 years. I have been using the weight watcher app for 7 months now and have lost 12 pounds. The app is easy to use; the point system is easy to follow; the sleep and exercise systems are extremely beneficial; and the encouragement they give you is motivating. I absolutely LOVE the app and program and highly recommend it to anyone needing to lose weight. My eating habits have changed dramatically for the better, as has my exercise and sleep habits. I also love the recipe suggestions and the WW snacks. The weekly weigh in and goal setting is a huge help, too. I LOVE EVERYTHING ABOUT IT!!!

Breastfeeding mother

I love WW! With three young children, and still breastfeeding I needed something to keep myself honest with my water intake and nutrition. I wanted to lose some baby weight while keeping my milk and helping my energy level so I could keep up with my children and be all in for my beautiful life! Weight Watchers mobile was the answer! In 9 weeks I have lost 16 pounds and my milk supply has actually gone up! I sleep better and I’m not so tired and cranky all the time, definitely have more energy! The app is so convenient because it keeps track of all my health data in one spot and links to my Fitbit! I have my points, my water, my exercise and sleep all tracked in one spot! And I love the green plan with all its 0 point snack options to fill me up with healthy energy and I don’t have to track them when I’m on the go!

Overall works well

I generally feel the application supports my progress with the weight watchers program. However, I use a Fitbit and would like one feature added to the weight watchers app: the display of total calories consumed on the “My Day” view in addition to the points total. Currently, I have to manually calculate the total number of calories from each separate food entry. My Fitbit has a place where I can enter and track my daily caloric intake. It is useful information because it is compared to the calories burned for the day and shows the trending information over time. I am trying to become more mindful of the calories in and out equation, and I think this awareness would help me change my eating and activity behaviors in a positive way. Yes, I can manually add, but I am a busy person with limited time. Thank you WW team for seriously considering this enhancement.

The app is good but not perfect

I love Connect. I also like the fact that we can scan foods. But there needs to be the ability to have our food journal information exported to employer sponsored health apps! For example, I work for Boeing. Boeing endorses Weight Watchers by having a Boeing discount for Weight Watchers. Also some Boeing locations have Weight Watchers at work. Also Boeing wants its employees use a health app called JIFF. JIFF wants us to track healthy habits like steps. So my Apple Health app sends my steps to both JIFF and WW. But JIFF wants my food tracking information. I should not have to use MyFitnessPal, which exports its food journal entries to JIFF, when I am already tracking on WW! The reason I am using JIFF is that Boeing gives rewards for consistently practicing healthy habits. Other employers use JIFF also! Please work with JIFF to make this happen! Thanks! Marshall Dunston

Thanks for taking the time to leave us a review and offer suggestions! We love hearing from our members as your voice is very important to us. We will forward your feedback/suggestions to the appropriate teams within Weight Watchers for their review and consideration. Best of luck on your journey! - Weight Watchers Resolution Team

Removes the guilt

Having the mobile app takes away so much temptation when shopping I scan everything that is questionable and almost every time I am kept from buying the items that have to many points if I don’t have them in the house I can’t eat them. The app also helps me to find healthier alternatives with lower point values. The eating out section is helpful just wish some of the larger chain restaurants had more of their menu items for example Cheesecake Factory only has their skinnylicious items on the app and while on vacation in Waikiki they don’t offer skinnylicios on their menu so went with the superfood menu. I do use other restaurants to find similar items if where I am eating is not on the app and just use the higher point items since their is always so much unknown in cooking. Love this app.

Very good but keep improving!

I’ve been using the “my fitness pal” app for years now and it’s just a better product. However it also continued to improve & evolve which is what I hope for this weight watchers app. Since this is the first time using the app (years ago it i just monitored my points on paper, after manually calculating the points), this is a giant improvement! Thank you!

A nice improvement would be when I select or input a food item that I’ve tracked before, the app should provide me with a list of the other food items I tracked with that selected item in the past. And I should be able to select 2 or more of the food items at the same time. For example, if I want to add the ingredients I use for egg salad, once I select one of the ingredients, all of the ingredients should pop up for me to choose. This would be a huge time-saving improvement!

Digital WW

I have been a member of WW so I didn’t want to go to the meetings so I got the WW app. It is so easy to follow, you log your meals, if you sync it with the device that tracks your exercise it will track that for you(you can earn point for exercise!) , you can connect with other people using the app and learn what is helping them stay motivated, or if they are having a tough day you can offer a words of encouragement, you can find recipes with low point value (something to switch up your same day to day menu). The app has a coach that you can text with when it’s not extremely busy. I started back on Jan. 10, 2020 and today is May 28, 2020, I have tracked my meals every day- it makes me accountable, I’ve lost 17pounds!! Today I weight a little below my goal weight!! Weight watchers works if you work the program!!!

WW App

Over the years I have used the Weight Watchers program with initial success, and then the tracking and calculating would become too arduous. Eventually, I’d go back to my old habits and the weight would come back on, plus. I joined WW again in June. I was the heaviest I’d had ever been, pregnancies included. I hadn’t heard of the new app, but was ready to work the program again. At 65, I knew I had a long road ahead of me. Then I used the new app! It has truly changed my life! The app makes it very easy to track, calculate points and best of all the information is at my fingertips! No more hunting for my tracking book, adding and re-adding to be sure my totals are correct. With the app, there is only success ahead of me! I have lost 30 pounds to date. I hope to reach my goal weight by the beginning of the new year! Thank you WW!

My Lifepreserver

I can’t say I use the app every day. I wish I could. But the truth is I am overjoyed that all the help I need to get back or stay on track is at my fingertips. I love having the fast food info here when I need it as I eat on the go a lot. Also finding calorie counts is a big help. As a life timer I’ve watched the program from the onset and it has grown both in size and benefits. When I get off track, which is often the case, I know WW is right here to help me get back on program again and in addition to weighing in I have recipes, a place to store my history, chatting, my Fitbit and now, almost too good to be true, a choice of programs (I’m sticking with Blue). All these available features are why I call WW and my WW App my lifepreserver. I’m an active 80-year-old modern woman staying strong and motivated daily by my WW Family.

Online plan

This is the FIRST diet that I have ever been able to stay on and I'm 72. (On line only)Part of what got me started was that my DD helped me get started by giving me some EASY recipes and suggestions. I was very frustrated at first and would have quit if not for her great help. I looked for a "easy start tutorial" but never found one. Called but felt like I was imposing on the person I talked to.

So now I'm on my way and find this to be a very easy plan to follow. My weekends look like tall mountain peaks on my chart but come Monday, I'm back on plan and are loosing at an acceptable rate. The one thing that I'd like to see is the ability to sort alphabetically when searching thru the Restaurant and Brands or any of the food lists when entering points. I love the great recipes and combine them with some other great bloggers out there I am thrilled with WW!

Needs a few adjustments

I love the ww app however I would like to be able to go between screens without having to get completely out of the current screen I’m in. For example, I wish I could go from connect to the tracker without having to go completely out of connect. Tonight I was looking for lunch ideas and I wanted to be able to check the point value on something but if I got out of connect I was going to have to start my search all over. Other apps like Facebook, Instagram have menus at the bottom that you can jump between without losing your spot on the other screens. Also sometimes the barcode scanner doesn’t bring up the correct food or even the correct points. I had some applesauce pouches that were scanning as chicken pot pies. Obviously I can create a food item and that’s a great option it’s just frustrating sometimes.

Incredible!

This app is incredible! Not only does it help keep me on track points-wise, it is full of recipes, inspiration, and motivation. You can plan your meals for the week. You can find amazing recipes and exercises. I love the live and in demand coaching. And the fact that you can connect with others. I am truly impressed with this app. It has everything I need to succeed in my wellness goals. The new WW plans are fantastic. I did weight watchers years ago, and was successful with it. Over the years I got out of my good habits and I found myself here again. I had forgotten about how supportive and educational weight watchers is. I am learning to eat the foods I love again, while still working towards my wellness goals. There are so many options and inspired recipes on this app. This is something I can stick with. Nice work, WW.

Pretty good app with some issues

I like this app a lot for some things but for other really basic things, it’s quite frustrating. The most frequent problem I encounter is when I weigh a food item and the scale reads something like 8.4 oz but I have to pick some approximate fraction because there’s no way to enter the actual weight. You must use the preset options and not all foods have all the different measurement types (such as grams, ounces, pounds, etc). There also seem to be some odd gaps in the database of food. Searching just now for “pork” and I couldn’t find raw pork chops. I weigh them before I make the recipe, not after they’re cooked with other ingredients.

All in all these are minor annoyances and I love that I can create recipes and have the points calculate automatically. I’m also a huge fan of the new direction WW is taking toward wellness. I’m hoping that will translate into fewer recipes that call for fat-free, low-fat, and weird fake ingredients.

Thank you so much for taking the time to share your thoughts with us. We want you to know your feedback is extremely important for us. We are passing this along to the appropriate entities for further review and consideration with future updates. WW is committed to your success.

-WW Customer Care-

Needs improvements to be more user friendly

I totally agree with some of the other reviews. I like the option of an app for tracking but so many things make it very frustrating.

1) servings on foods. I dislike when I look up a food only for it to say 1 serving instead of telling you 1/2 cup. Makes you have to go to your food label (if you have one) or sometimes just give up if it’s something from a restaurant.

2) searches are terrible. I don’t know how the search algorithm is configured but it makes no sense. I type butter and have to scroll to find the single butter entry. I log a food and the next day go to log the same food and it is not in my frequent foods nor does it quickly pop up as a search item.

3) I wish we could see the nutritional intake we have for each day/week. It would be nice to know exactly how much sugar or protein carbs or fiber I consumed on a day. The information is stored with each food item so why can’t we see that feedback for our healthy journey?

We welcome and appreciate your feedback. This will be passed it on to the proper department for review. Best wishes on your wellness journey.

--WW Customer Support--

This WW. Is Incredible 🎉

I have been enrolled in WW for many years and I am a lifetime member who began this journey again after 30 yrs. My life is aimed at wholistic views and I have evolved from the old program , fit points in the beginning, and now. As you get older it seems easier to gain weight, become sedentary , not being as social as before and generally paying mor attention to your illnesses than the causes that are contributing to your health. A year ago we decided to take the plunge back to WW. What a blessing this has been. We have lost 95lbs together ( of course the man 👨 lost 50lbs and the woman 👩 45lbs.) and have been there since around the end of Oct 2019. The program is exciting, our leader is Awesome, and the new plan with three levels make it very accommodating for all. Thank you for such a great lifetime journey! I am impressed!!

Planning meals is HARD

This plan is going to be really hard for you if you’re not a chef. They just sent me a five day meal plan by email that is absolutely laughable. Each meal is intricate and separate from every other meal on the plan. That means you need to prepare an entire recipe for all the snacks and meals, which is about six recipes a day. So in other words, you need to be wealthy and to have a personal chef and be able to throw out half your ingredients because of the complete disregard for meal planning. So disappointing that in my first week they would send me a meal plan that’s completely unrealistic and so Demotivating.I’m not even sure I’ll make it through my first week. I wish they did a better job at showing you how to prep Quick easy meal plans with actual planning so that you have proportions to freeze down and use for later. Not some hackneyed four Michelin star bougie meal plan for those living in Beverly Hills. Come on weight watchers. Do much better than this. Like, much better.

Great App!!

Without this app I doubt I would have lost a single pound! But with it I’ve lost 25lbs and still going. This app makes it so easy to keep up with how many points every food is, and helps you decide what you should/could eat when. Even in the grocery store you can scan several brands of a food and tell which one is the best. So not as much guessing about what to buy! Love the restaurant part of the app Too! I can go to almost any of the top known restaurants and find something I can eat, and lots more that I shouldn’t! But with the zero foods it’s easy to save enough points that I can splurge occasionally! And I do! I have never been successful dieting until WW and this App! ( I actually failed at WW years ago before the app!) So don’t dread dieting, this app makes it Easy and actually fun.

Update: I’ve lost 35 lbs!! Working on 40!

Also I have started using Pinterest to find lots of great WW recipes!

Update: we LOVE, love roasted veggies..from cabbage to zucchini! If u have not discovered that try it; u will like it.

Update: still list between 35-40 lbs; weight loss is slowing down, plus during Thanksgiving & Christmas holidays I took several breaks

One thing I wish I had done differently:

I wish I had exercised while I lost weight!!!

Don’t make that mistake!!

New free style program

I am a healthy eater yet I eat to much of healthy foods. I lost 60# on your previous “smart programs”. When I moved I went through an emotional eating cycle. Went back to WW. Only to find out your program changed from 2016. I tried it. It did NOT work for me I need quantities. I talked to your people and they told me don’t eat all your points. The smart point program you had to stay close or you stayed neutral. I understand you are trying to incorporate healthy eating choices. But what is wrong with being a DIET program I think you are jeopardizing your main goal. People come to you to loose weight. If they want to eat more. They can pick lower point food. By making so many ZERO points it gives people an option to gain weight while they are not even reaching 3/4 of their points.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Why the hangups?

Love the app- mostly. But lately I have experienced that it freezes when I try to move from entering breakfast items’ points to lunch points, if I am entering them after the fact, say, 5:30 to 6:00 pm.

Also, I would like to suggest a ‘total’ revamping! That is, modifying the app for the provision of a quick visual summation of ingested sugars, carbohydrates, fibers, proteins, fats and calories. This would be extremely useful to those people who are pre-diabetic or insulin-resistant , or those with cholesterol and heart issues. As anyone who knows the program figures out quickly, “free” points or even total points, can add up to the nutritional detriment of people with those health conditions. It would be one more facet of a wonderful program and app to have the ability to readily monitor daily nutrition and then adjust accordingly.

Best weight loss plan ever

It really works. During COVID lock down I was laid off and got depressed. I ate a lot. I gained a lot of weight too. I have always struggled with the weight issue as a lot of people do. When I finally decided it was time to do something real about it I weighed myself. 355 lbs. OMG. So I needed a plan. My wife had tried weight watchers before and had some great success. I however did not want to go to meets or have anyone telling me what to do. The app was the perfect solution for me. I was accountable only to myself and no meetings to attend. Super easy and kinda made life into a video game when it comes to eating. My family and I all use the app and I’m happy to report that in 3 months I’m down 50 pounds and still losing weight. I feel much better and have more energy. Get this app. It is well worth the monthly fee.

Mostly easy to use

This app is mostly easy to use.

I do wish (maybe impossibly) that there were more instructions for what to do when you are eating out or at a friends house and you have no idea what you are eating or how to track it (the forums say just track something similar - that is sometimes possible and sometimes not - how the heck do you track a casserole when you have no idea what was used in it or what a serving size would be?). The other thing that frustrates me are the measures. When it comes to non-preportioned food and the app only gives the choice of “(1+) serving” (e.g. of a casserole type dish)... what the heck am I supposed to do with that? How do I know what a serving is?! I don’t know how this could be addressed really - I think the issue in general is the most prepared/fussy/dressed the food is the more difficult it becomes to track. There is no perfect way to my frustration so we all just have to do the best we can.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

--WW Customer Care--

Still a learning process for me but still enjoying the changes you make to the app along the way

So far so good , still a learning process for me. Still learning the app but the parts I do know I use a lot.. as the weeks pass I am learning more and more .These next few weeks will be a learning process all the way around . No regular meetings just the way a lot of schools and colleges are going - live online - should be interesting for those of us who are older and maybe slightly challenged. Now the WW studios are beginning to selectively open . Wow is it ever so hard to get in as is by appointment .Really hate to have to get up earlier and be at a 7a.m. Meeting, but I will do it just to be around people who are on the same journey that I am even though they are not the ones I originally started this journey with .

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Don't like the latest upgrade

It really works well for what it is intended for. I like how it has been streamlined from earlier versions. * UPDATE: The latest update makes it less streamlined. I prefer the items I've tracked to be all on one page. Easier to track. Too much back and forth now from different meals times. Connect continues to be clunky when trying to scroll through comments or trying to reply to specific members.

Some helpful additions to the Connect portion of the app would be: The ability to respond/like, directly to replies so you don't have to tag members for them to see your response. Audible or visual notifications when the app is closed. And the ability to make photo responses would be nice. The fact that it doesn't accept certain images is annoying also.

Weight Watchers Mobile App

1. Learned to create recipes, foods, menus yet cannot share with connects on mobile app without typing each item with measurements. I am told on website it will be easier by using computer. Mobile App create option very functional including changing measurements and ingredients after applying to daily tracking.

2. Points easy to tally and actually works with program to loose weight.

3. Barcode scan usually accepts item. Instances at Whole Foods barcode does not compute item. At times someone has already downloaded item by searching 365 Whole Foods with item name.

4. Absolutely need to download exercise yourself. Very minimum Selection available in Mobile App. Probably functions well with a smart watch.

Learning curve is task orientated. Try it as mistakes are easily removed.

Love the App don’t love Freestyle

The app is very convenient to use and makes tracking points so easy to do. However I don’t like the freestyle program as it really reduces choice quite a bit. I don’t eat many of the new zero point foods so it’s impossible to stay within the new point maximums. Therefore I necessarily have to go over but it’s hard to know by how much. I wish the app would have the option to set our own point limit just like we now can set our own weight goal. Please please change the diet back to include the old way and freestyle so people will have a choice! I’ve have almost discontinued my connection to WW because of it and I may still if I can’t get it to work for me. I lost so much weight on the last iteration of your program but have lost nothing since you switched.

Just starting out

Just starting out with this and giving it a try. Mostly I am liking the app except for having an issue with Tips For Success, I can’t get past the track your first points item. I had already tracked my first points before looking at this and going through the 5 items, all the others got completed easily. This one just goes to the tracking screen and does not allow me to get out of it. I have to totally close out the app if I want to get out of that screen. The “done” link goes gray as soon as that screen appears. This is frustrating for me. It says I still have a step to finish on my home screen and I can’t get rid of it. Other than that this is only my second day, but I’m hoping this glitch won’t discourage any other new members from staying with this program. Please have this issue updated and fixed. Thanks!

Motivation and Memes

This app encompasses everything to support a successful weightloss journey. It makes it easy for you to track what you are eating and your exercises. It treats you to rewards along your journey where you show consistency by giving you points for every entry made that you can redeem towards anything from giving a family in need a meal, that new yoga mat you need, or wine tumblers (rewards vary and change over time due to supply).

Connect - I am more on Connect than any other social media outlet. People can bare their troubles genuinely knowing that we understand and will not judge. There is comradeship through your journey. We cry with those that mourn, encourage those that struggle (we all do!), and rejoice with those that have a victory no matter what it is.

To say that I love this app is an understatement. It is life changing.

A great new tool

I did the old we program with writing everything down and looking each item up in a book and over time it grew tiresome...so I quit😣 It's been about 4 years and I just started smart points a month ago. I'm losing much better with this plan mostly because it doesn't allow you to indulge in carbs/sugar. With the old program I ate my beloved carbs while staying within the points and lost only tenths of a pound each week and wondered why. The new app makes looking things up and tracking effortless. I don't plan on paying to stay on plan but realize it will mean going to the book and calculator method. I'm not sure how that will go for me. I would have stayed with meetings longer but hate the billing system with ww...I paid my first month on the 3rd and two weeks later I got billed for the next month! So...I'll be going it alone it looks like.

Only weight loss program that has ever worked for me

I've lost 50 lb so far, and have about 30 more to go to reach my goal weight. The "connect" community is underrated - it's like a healthy and beneficial version of Facebook. I also appreciate how more than just diet and exercise are a part of the program (sleep and mindset in particular). One last thing I'll mention is the "wellness wins" that allow you to earn rewards just for tracking the stuff you're supposed to be tracking to stay on program anyway! I've earned 2 free cookbooks so far. And in case you don't already know, once you reach your goal weight and stay there for something like a month or 2, you achieve "lifetime" status and your WW subscription is free as long as you maintain your goal weight (which WW helps with as well)!

Only 1 issue

I absolutely love WW and the WW app. There’s a lot of great resources on the app and it’s great for tracking and staying connected with people that understand what you’re going through. My issue with it is the way that it connects with Fitbit. If I delete an exercise on my Fitbit app and add the correct one (because sometimes it doesn’t track correctly) and then sync it to WW, both workouts appear and there’s no way to delete the one that was already deleted. Same goes for if I adjust the time because sometimes I hit pause on my Fitbit then forge to hit start so I need to adjust it, it doesn’t adjust on the WW app or it’ll add more time than what is tracked on Fitbit which is really frustrating. I wish there was a way to delete an entry so I didn’t get more or less fit points than I actually earned.

Completely deflated😩😩

The app is wonderful and I can easily navigate the scanner, tracker and all its components. It was not easy in the beginning. Just being thrown into it with no lessons, was a bit intimidating. What's hard for newbies... The meetings. Finding which ones are open, then figuring out if you're even allowed in that meeting since there are apparently some that are WW owned and some franchises. 🙄I have yet to figure out the virtual meeting and the quick meetings. It's very frustrating. The weigh ins are frustrating because I had a start weight that I started with this time around, that is different from my last time 4 years ago. The computer keeps trying to change my weight and it makes all my numbers off. I have, to date, from January, lost 17 pounds. I have yet to get recognized for it because the computer keeps messing it up. It's completely deflating and disheartening to me since I'm depressed over this weight gain to begin with. I'm really ready to give up.

Very valuable support mechanism for self accountability

I’ve been on weight watchers often on over the past decade and a half. I’m very good at doing weight watchers and having great results, but I do allow myself to sleep when I stop. So here I am on my third cycle. Using weight watchers, I’ve lost 40 pounds in less than a year. With my busy travel schedule, this app makes it easy for me to make smart choices to help me reach my goal. I don’t believe in cutting out everything that constitutes a splurge for my life, and weight watchers supports this approach. With this app, I can avoid the trap I fall into when I’m not monitoring myself – cheating a little bit more than I should. Instead, if I decide to have a cupcake On Wednesday, I can remember that and plan accordingly for the rest of the week. This app is great. The program is great.

Losing weight thanks to this app!!!

I returned to WW after I realized I needed help losing weight I had gained with a pregnancy over 4 years ago. Years ago I had to either write everything on a tracking paper or use the little points counter which was a step up. This app blows every past method away. It helps me easily track my daily points, scans barcodes so I can quickly check things as I grocery shop, has tons of wonderful recipes for any food you can imagine and there is even a social media site where you can post, comment, or just scroll to see how other members are doing. I can not recommend this app enough to anyone who is already a member and not really using it or to anyone contemplating taking that step to join. I’m down over 15 pounds in 2 months and still going strong.

So far so good!!

I have tried all kind of diet’s even weight watchers in the past I’ve tried Nutrisystem. First time it worked great. I tried it two other times I didn’t lose any weight at all I kept cheating I was used to the food so I felt deprived. I like weight watchers because you can eat the food that you like different foods all the time so you don’t feel so deprived. My only hesitation before I sent it up was that the old app was not real friendly to use. This new app is awesome I don’t know how long you’ve had it but that’s what you should put in your commercials. It is so easy to use the scanner is wonderful it takes no time to track my food now. I just started a couple of days ago so nothing to report yet as far as weight loss, but I have very high hopes with this easy to use app.

Program and app improvements

The Weight Watchers program is great and I like the changes that have been made. There are now more options and more engagement for those that do not want the in-person meetings. I am only on day 4 so I am hoping to see results on weigh-in-day. Fingers crossed this still works as good as the old way because this is definitely doable. The WW app has improved drastically and I am happy with those changes also. I am being kept entertained and am quite impressed with all that has taken place over the past few years. I used to have to repeatedly log in and got kicked out frequently, but I have not experienced that yet on this go-around. Thank you for listening. Thank you for giving me a program I know I can do without feeling defeated! Priceless.

Amazing weight loss tool!

I did WW about 10 years ago after my son was born. I did meetings, lost 20 pounds, and became a lifetime member. Decided to start again just using the app and was skeptical about my ability to be successful not having face to face accountability with meetings. I’ve lost 12 pounds so I’m half way to my goal weight. I love this app and with my busy schedule I don’t have to attend meetings each week. I love that the app tracks my activity through my Apple Watch. There are countless restaurants on the app allow you to track eating out better. You can also enter your own recipes and adjust ingredients to make it a healthier meal. Too many great things to say about it. Well done Weight Watchers!! Would highly recommend it to anyone that wants to lose a little or a lot. You can do it with this app!

Great concept, poor UX

I like the idea of points and having flexibility in my food choices; but IMO the UX of the app doesn’t support that flexibility well at all.

My biggest complaint: There’s no way to import recipes from other apps or from websites, which means I have to enter every recipe from scratch (I have plenty of healthy recipes, I just need an app to help me be accountable and consistent). Once I’ve gone through the nuisance of recreating a recipe in the myWW app, finding my saved recipes and meals isn’t intuitive—the link is buried in a lot of other content (the “Saved” link on the user profile only shows saved FOODS, not recipes or meals). There’s no way to modify a recipe or a meal to say, track a half serving instead of a full serving unless you create a separate half-recipe item.

Beyond that, there’s no way to easily copy items (foods, recipes, and meals) to other days, you have to find the item and add it that way (and as I already said, recipes and meals aren’t intuitive to find). There’s no way to move tracked items from one meal to another or from one day to another; you have to add it in one place and delete it in the other.

My experience has been that using the app is very inefficient (compared to some other nutrition-plan tracking apps I’ve used) and takes a lot of my time, which is frustrating and discourages me from using it consistently. I’m already regretting signing up for 6 months of WW.

Love hate relationship

The app functions well and has a long list of barcode scanned items. The smart points are awesome and even though I’m purple group I still feel like I get enough food so I’m not constantly hungry but am satisfied. I like the recipes that are featured and how people can share their progress with the community. Plenty of good healthy tips and tricks to keep the poundage off. However I did have some problems in regards to not having a means to document specific weight lifting exercises that I do it; only counts the minutes I lift for. It doesn’t show my macros or a cumulative amount of the nutrients I consume. These are important to me as I tend to lift daily and participate in amateur fighting. Knowing how much of which nutrients are an essential part of my workout routine. Having these features would definitely help me get the body I am striving to achieve.

Love the app, but food search is super buggy

Like the other reviewer said, food search is really buggy. I have written WW several times with documentation and I just received a song and dance about needing to restart the app or update. I am on latest versions of everything.

For this reason it hard to use, time consuming and frustrating to track your food. For example, you cannot find Strawberry. You can find Strawberries...but only sometimes. Last time I tried, when I got as far as Straw, I got Flat Iron Steak and after minutes of searching and paging through pages and pages of package and processed strawberry products, I gave up. I never could find fresh Strawberries, no mater what I typed in.

Also, I wish I could have a check box to optionally say ‘Don’t include junk (aka processed food)’. The app is so clogged with unhealthy garbage food, that you cannot find healthy food. I think the healthy food should come up first.

Try typing in hamburger. You get every type of processed junk food burger, but nothing else. No healthy homemade hamburger. That does not exist apparently. After minutes of searching, I finally used ground beef.

Anyway, for me - since food tracking is the point of the app - it makes it kind of unusable as you can’t find what you need to track and create recipes.

WW - this has been a problem forever... please, please fix.

I like the program

WW so far a good program but the app is frustrating and the “coach” half the time doesn’t know how to help which makes me think it’s probably just automated. I’m a mother of three and I don’t always have time to put meals it right away so I tried putting it all in at the end of the day and it wouldn’t let me put the food into the proper spots so it all just went into dinner. It won’t let me record ANYTHING into the snack area ever. The Wellow feature doesn’t work I cant even get it to link accounts and I’ve been trying for over a week it just keep saying Wellow is down try again later. And if I ask the coaches anything and leave and come back (and since they always tell me they’ll have to work on that, to get the answer) it just disappears and they never actually get back to me.... again, prob a bot! So app needs A LOT of work, at this point I have little to no doubt I will have more problems.

We do apologize for the difficulties that you are experiencing. Please know, our engineers are fully aware of the issues and are currently working on resolving the problem. In the meantime, you may click on the correct symbol (for instance, the rising sun for breakfast) before clicking on Track Food. Feel free to reach out to us at ResolutionSupport@weightwatchers.com for further assistance. Thank you for your patience.

--WW Customer Care--

Back in stride

I’m going through a lot right now. I have the pandemic that affect us all making me fearful. My sick husband that won’t manage his health issues. Not to mention that he’s not diligent in taking precautions to keep us from getting sick. Then the fact that 5 of my family members have COVID-19. It has been stressful. I’m not loosing a lot of weight but because of the program, I’m conscious of my eating. I work at some control whereas at the beginning of the pandemic I gained 15 lbs. I had to loose weight to face ww after being in the house for three months. So I thank you for helping manage my life. I would be so much worse if I didn’t have some accountability.

Update:

March will be a year in the house. I’m almost back to where I started. I wouldn’t have had to work at change if it was t for ww.

Great tool for weight loss

Wish they would look at some of my suggestions and improve a few things. For example after going green, blue, purple, scanned “crowdsourced” foods still show points that don’t have them (beans for example) and there is no way to get them out of the database, so if you scan something that is zero points, it will show points from the old program.

Also after tracking something you get an annoying “congratulations for three days in a row” that pops up over the tracking window while you are still trying to track more items. If you are not careful in closing it, it will take you to “your wins” while like I said you aren’t done tracking your day yet. This is rather Annoying. Tell me about my 3 day win after I am done tracking EVERYTHING for say, breakfast, not after the first thing I track and block me.

I wish there was a way to export your weight loss history into a cvs file or into the iCloud for own personal analysis.

I like how they sync Fitbit exercise and sleep, but why not water?

But that aside, this is the greatest way to understand what you are eating each day and how to keep it within your program. The tools, recipes, connect, etc are all extremely powerful.

Love, but needs work

Love the app, but it's far from perfect. The good: Helps me be accountable and to stay in control. Wide variety of point counts on foods are available, including restaurants. The barcode scanner is awesome. There are a variety of recipes for inspiration, and the Connect feature is great when you need support from others also on the program. The not so great: Recipe building to calculate points should be much easier, and despite best efforts and info, some of the points per serving calculations are (significantly) incorrect. The restaurant list could really use some expansion; although several chains are there, many nationwide, common chains are not listed. Connect can occasionally seem like a high school (instagram?) popularity contest, where posters vie for likes and a spot on the popular feed. The app is often very sluggish, which is very frustrating while shopping in a store where you're waiting to scan items.

Very Good App

I’m happy to have the weight watchers app to use. I like the social feed. It’s very uplifting to see what others are doing. I’m happy to have an app to track my food according to my WW daily and weekly points. The number of stored foods to look up needs to increase though, to include more restaurants and brand names. I do use the scanner when I have the product to do that with, but sometimes, I don’t. And then I struggle to enter my food correctly. Or, the scanner doesn’t recognize it either. I know you probably get compared to apps like MFP, but there is a big difference in what you have accounted for in your app and how much more theirs includes. Frankly, I’m shocked that anyone can one up you on anything. You’ve been around for decades and I believe you should have the premium app. Please work on your app development. I’d love for you to be my one stop shop. :-)

Favorite your preferred Studio Locations

I enjoy the app very much. Love food shopping and using it to quickly find the point values of items. When finding a Studio near me, it would be great if I could select some of the locations as favorites. As it is currently, I have to type the town and state every time I want to check studio hours. And if I select a specific studio from the search result to look at that studio’s address and meeting hours, I can’t go back to the search results ! I have to start all over and re-type the town and state. Overall, not such a big deal if you use the feature occasionally. However, I am on the road the whole day, and can’t make it to the same location all the time, so I will frequently search for a location near wherever I am working.

Use the app. Drop the weight.

After many years of slowly seeing my weight increase, I hit a record high of 220 lbs. I knew I needed to do something. After our beach vacation, I dropped 5 lbs. on my own, but knew I needed help to make a significant & permanent change to counteract many years of bad eating habits. I started on July 6th, and as of today, I have lost 41 pounds. I want to lose 4 more pounds before Thanksgiving . The app has helped me eat right, make good food choices, and learn portion control. As a Catholic, I also have taken to abstaining from meat on Wednesday’s & Fridays and fasting on certain days. The app has helped me with this as well. Praise be to God! The app has been extremely helpful when eating out and identifying good and bad choices. Get the app. Commit yourself. Lose the weight. Thanks, Weight Watchers! Pax et bonum!

Good program, useful app, lots of bugs

WW is a great program, and overall the app does what it needs to do. As someone who works in mobile app development, I really wish you would stop piling on the features and focus on quality/UX.

The app is not intuitive and does not make it easy to do important things like track weight and create a recipe (i.e. you have to know where to look).

I find a new bug almost every day. Currently on Connect the comment count maxes out at 3 even though there are actually hundreds when you tap in to view more. If you change your goal weight, the app updates your starting weight to be your goal weight, which was confusing as heck before I figured out what happened. When you create a new recipe and tap into the serving number to edit the field, your cursor starts in front of the “1” and you have to do some fancy finger work to change the number.

I’ve started entering my recipes into MyFitnessPal and then copying over nutrition information calculated there so that I don’t have to use the create recipe form in WW.

I’d be willing to bet your software developers are frustrated with the feature bloat as well.

I love the program so I will continue to use the app, but please consider prioritizing quality and usability over flashy features. Ultimately all we need is an app that calculates points and tracks weight.

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

--WW Customer Care

I love WW app

The app is very handy to maintain some discipline around eating. I love the database of restaurant dishes, but home made dishes database has limited choices. Well, we all could pitch in put our dishes with estimated points and help ourselves. The incentive to record points has been always in the back of my mind. It’s brilliant. We all need a little push, a plastic ring from the teacher’s treasure box to get good grades. I used to attend meetings for 3 months, so I already got my first prize for the first 1,500 points. Well, without meetings it won’t accumulate so promptly. However, I’m saving $25 per month by switching to the app only. Suits me well. I was upset when busy work schedule precluded me from attending meetings which I paid for.

I don’t use recipes but having them available at tips of my hands warms my soul:)

I looked for WW ice cream in Jewel and didn’t see Raspberry in Dark Chocolate, which is favorite with many non-WW members as well.

WW triggered to lose 15 pounds in 4-5 months, but now I’m happily getting them back. So, I am diligently putting all my food and look in despair negative weekly allowance by weekend. I hope the app will help to put me back on tracks and lose those jumping from everywhere pounds before coming summer.

Thank you, WW. You help me with my Weight War and plans to be healthy and fit!

❤️🌹

Love this app!

I love this app and everything about the changes WW has done to make it better over the years! WW has 3 different plans (green, blue, and purple) based on your likes to help you select healthy foods in a healthy eating zone based off of your personal preferences. I’ve tried all 3 over the years and they all have things I like but I prefer blue. That is to say, if at first you don’t find success or you feel hungry all the time try a different plan.

They have exercise plans that I personally don’t use very often because I’m not a big fan of getting sweaty, but my friends love that part of the app.

There is so much to love! The recipe area helps me find new things to try or healthier ways to make a favorite dish. The Connect area has helped me make connections with other people on my same journey where I can be encouraged or encourage others. There are topics each month with weekly articles to help you on your journey to health. Honesty there is so much and there are people willing to help you learn now to use the app and find success on your journey.

I have done WW many times over the years, but this time, with the help of the app, and the people in the app, I finally reached my goal and achieved lifetime status with WW.

Very user friendly!

I took the app for a week long test drive before diving in head first to the WW way and the program works even when you’re not trying that hard! I lost 1.5lbs my first “week”. I love the IG type platform of the community and the ease of reaching out to those with same goals and interests.

The only thing I think would make the app superior is if along with the Breakfast/Lunch...etc there was a beverages or water intake tracker. Other than that and the couple of times here and there the app just closes, it’s great and has made my WW journey an easy one.

UPDATE: thanks for adding the water intake tracker!!

Next can you make a way that just us app user can become lifetime members? Like maybe we have to submit a photo with our scale along with our input of our weekly weight. Just an idea

Needs work on the activity tracking!

The food tracking is relatively easy to use and I love that you can search recipes, but the activity tracking and points usage is severely lacking. Once you track activity on the app, I have searched and searched and am convinced there’s no way to edit what you’ve tracked. If you track on the wrong day, you have to use the website version of WW to fix it. And on both the website and the app, it doesn’t show your activity points that the plan says roll over to use for food once you’ve gone over your weekly goal. It’s really discouraging when you eat like you’re supposed to during regular days and then take in what you need to maintain energy and health on a day long hike and it shows negative points usage. If I earned 50 points on a day hike, it should show those as points I can use for food intake on that day or the weekly bonus points.

Mostly Love This App!

Love, love the recipe builder! Wish it would let me print a recipe- it’s hard to read off a phone when there are numerous ingredients & instructions. Ingredients are hard to find in database sometimes. When you enter “pepper”, for example, you get bell peppers, pepperoni pizza, a carbonated soft drink AND THEN black pepper. Many searches go like this.

I track every bite, daily & it is so easy & convenient. An issue I’m having right now (iPhone) is when I add an ingredient & then change serving size I have to tap “Today” & then tap “Track Food”. I’m sure it’s a space thing but annoying to double tap each time. Can’t we assume I mean today unless I change it?

Also love “Connect”. Would like a “Return to Top” button.

Overall this is the best!! I know I wouldn’t have been as successful without it!

Love it...but

I love the easiness of this app to track food and exercise. I love the "scan" feature. I love that it tracks my points daily and weekly....BUT some of the info regarding the points is very confusing. For example I went to a "Pita Pit" today. I looked up a Souvlaki chicken pita. Your app said it was "8 pts per item". Then it also listed the bread, the sauces, the cheeses, hummus, avocado, etc. I have no idea if the pita and meat was 8pts, if just the meat was 8 points, if the whole pita as listed on the board was 8 points. This happens often. I also have this problem on general food. I would give the App 5 stars plus if it was a little easier to figure out what amount of food I was tracking. With all that said, I am losing weight, even with all the questions

UPDATE......

I would like to be able to print the recipes that I input in the My Food section. Please work on that.

Helps you stay on track!

If you’re like me and just don’t have the willpower to do it on your own or stick with a weight loss regiment then this is a great weight loss app for you! It’s easy to log and see where you are. Being able to see small successes is incentivizing which then leads to more success. I love losing weight being able to eat foods I do like. Let’s face it, if you don’t like kale or tofu or need to shop for hard to find foods and that’s what you’re expected to eat, you’re not going to stick with it. Weight watchers app makes it so easy! I’ve lost 18.8 pounds so far, and I’m feeling great! It feels so good to be happy and all it takes is a little bit of accomplishment. And this is a way of eating that you can stick with for life. It’s a lifestyle change instead of a “diet”!

LOVE LOVE THIS APP!!!

This app is so user friendly and full of so much great information about health, wellness and recipes. Connect is a support network of thousands on this weight loss (or maintenance if they have reached goal weight) journey and I’ve found some amazing connections this way. Probably the most important part of this program and app is the tracking of your meals and everything you eat. The science behind this app is unbelievable and if followed you WILL have success. WW is sustainable because it slowly helps you change your relationship with food....but allows you to make your own choices and even splurge on the things you love in moderation. The monthly fee is very reasonable, AND, once you reach goal weight membership is FREE as long as you maintain!! This tells me the company “cares”!! I’m a WW’er for life!!

Like the app, a couple things:

I do like the app. I like that I can connect to someone easily and get support on so many different things. Such as: tech. support, advice, moral support, and helpful food point tips. And I think the app. makes tracking food easy. One thing I might work on is very often when I type in a food I’m looking for many options come up under already prepared foods or restaurant foods, for instance a turkey burger comes up with so many options, but at the top it seems to me a homemade turkey burger 3oz should be the first option, not Trader Joe’s etc. It would also save time to click on several foods at once and add to lunch instead of having to do it individually. Like, lettuce, 1/4 avocado, 3oz chicken breast, oils and vinegar done. Having said this, I am overall enjoying the app.

Seriously, try it! You will not regret it.

Do not cheat yourself. Be honest with yourself, and log your food appropriately. I lost 17 pounds so far, and I’m not even exercising. Do not cheat yourself! That said, I believe I found the secret to weight loss. I want to share it with the world! It is a very reasonable, livable diet. Remember that if you change nothing, nothing will change. You will be surprised at which foods are actually good for you, and which foods are actually bad for you! I was completely upside down on almost everything! Yes you can drink beer. No, granola bars and graham crackers are not good for you. Yes you can eat almost as much protein as you want. Yes you will have to reduce your carbs, but no, you will not have to remove carbs from your diet entirely. It is a very reasonable, livable diet. I can’t say enough good things about it.

WW App

I’m totally in love with the Weight Watchers app! I’ve been on WW program before and it has always been a beautiful genuine staple for me. It enables me to recognize how I can take charge of my eating habits without feeling restricted to certain foods. The app has also become a great tool for a lot of other incentives such as other group members who share and 24/7 coaching. The app is FILLED with awesome tools and it’s an endless resource to get yourself in positive mind body and spirit! I highly recommend this to anyone who is looking for a healthier lifestyle! One of my favorite things about the app is the bar scanner which I use all the time in stores for shopping !! I also love the way it tracks my points!! I never feel that I’m hungry on this beautiful journey and the recipes and incentives to create new foods are delicious!!

Great WW App!

I really enjoy using this app, it’s actually very helpful, organized and WW is able to offer so many additional resources through the app itself, which makes the program even more enjoyable. It’s also compatible with my Apple Watch which makes viewing my points at a glance very easy. I haven’t experienced glitching at all though once in a great while the app will force quit but there’s never any trouble with relaunch or data loss.

You’re able to track your daily, weekly and fit points, wellness wins, weight journey, daily points, personal recipes, saved recipes, a new helpful and relevant article everyday and even access to coaches and connect. Overall, I’ve had great success so far with the program itself but the app has definitely made a world of difference!

Could use some tweaks.

I wish I could love this app. As hard as they’ve tried to make it intuitive, there are so many other apps out there that make tracking food so much easier but sadly those apps don’t convert to points.

#1. I will go to look for an item and no matter how I try to describe it, it’s not in the database. BUT if I scan the item, it’s there. This is beyond frustrating especially if you don’t have the barcode.

#2. The frequent foods list is anything but. Granted I do eat grapes everyday but I also eat a hardboiled egg. The grapes are there but the egg is not along with several other frequently eaten foods. On the upside, these items are in the database and easily found.

#3. I’ve created several meal sets. I can see that it is there but when I try to insert it into my log, it refuses. I end up hand jamming each component into the log. I do seriously dislike this.

#4. Overall, navigating the app is cumbersome and clumsy. Things are hard to find and when you find them, the location doesn’t make sense.

Both my husband and I started WW the same day and we each have the same issues with the app. I feel that for the cost of membership, they could have hired a better app developer and layout person. I will continue to power through these quirks as WW is a great program. Their app just leaves much to be desired.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Love the app-couple of ideas to make it even more usable

I love the app but wish it had just a couple more features... the menu builder is cumbersome and hard to use. It would be great to have that feature be easier to use and then have the daily menu have its own section in the daily point page. Also, some other apps let you import a full recipe from a website and then automatically calculate the nutritional value and calories. It would be a great feature to be able to import favorites and have the points easily calculated. Also, if there was a way to enter a specific amount of points, without having to enter a full recipe, for recipes that already have the points calculated but aren’t on the WW site, that would be very helpful. These are just a couple of suggestions. Overall, I think the app is great.

Love my WW

I love WW. It is not a diet of don'ts. It is easy to follow. It allows for unique situations, like Gluten-free. The mobile app has really kept up with current trends like Facebook. I refer to "Connect" as the Facebook of WW with less drama. WW incorporates mind body and soul. The app is so easy to use. It makes tracking a breeze and does all the math for you. I love creating my own recipes on the app and knowing how many points it has per serving. I could go on and on. Joined in 2013, left, been back since October 2015 lost and keeping off 42 lbs so far. 72 more to go but a WW for life!!!! If I had to give a mark it would be that I wish food could sync with Fitbit like the activity points do. So hard to keep up with both and Fitbit offers more physical challenges where WW is my food basis. One last thing I wished we could post pictures in comments section of connect. Thanks WW.

Needs improvements and update done

I have had the WW app for about 4months. I love the app while I was tracking on my own.

Although I have recently started an at work meetings and with that I received a voucher that would give me 14 weeks of online for free. Since I have paid through ITUNES I can’t use said voucher. There is no place to add the voucher in the app and when I go to the website for WW it wouldn’t allow me to switch “plans”. I called both iTunes and WW both have no solution to this problem. Now I’ll be paying double just to attend my at work meetings and using my app. If WW could add a place to add this number in the app maybe in settings then that would be soo helpful.

When and if that happens I will change my rating. I can’t call and be on hold for over an hour and half again.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

It’s worth the money

I love the WW app! You can get recipes with points already built in, read about what others on WW are doing through the app on their Feed called “connect”. This keeps you motivated. Track points instead of calories and carbs....it feels less diet-y. You can scan UPC codes at stores to see how many points items are from cookies to breads to meals. The app has tons of restaurants listed where you can see how many points things are so you can plan before you go. There is so much more that I don’t have time to mention! I have consistently lost about 2 pounds each week on average eating within my points, sometimes going over, exercising 4-5 times a week, and still having a Mointain Dew or chocolate chip cookie or two when I plan for it. Get the app! It’s worth it!

Hi! Thank you so much for being a fan of WW and for your kind words! We would like to feature your review in an upcoming advertising campaign. Are you interested? If so, please screenshot your review and send us an email to ResolutionSupport@ww.com and we will send you a permission form for you to sign and return to us.

Love app

Update... holding at 225 for several months now. Still eating ice cream... just in moderation. Feeling great!

Great Update... I’m down to 225 from 265! And feeling great, not deprived which I always felt on other diets. This is more of a new way of life. Making better choices within the points. Have even gone over 100 points for the week once in awhile but still track it and don’t beat myself up over it. Just make recording your points your new habit. (Earlier post begins)...This will be my 5th app trying to lose weight. This is by Far The First one that’s helping me to make better choices. I’ve lost 30 pounds in 13 weeks. The ability to scan bar codes in the supermarket has been the reason for my success. I eat anything I want just less of it so I don’t feel deprived!

Good app but still some issues.

Love the app and program overall and still highly recommend the WW program but one problem I have had the last year it weight loss staling due to the added 0 point items. I think there needs to be something in the program to limit the amount of 0 point items you can eat in a day or a reduced point system. As it is you can easily eat 500+ calories in 0 point fruit, veggies, beans, and meat in a day and if you eat the daily points also it can put you over your daily calorie limit.

I had to manually review my 0 point items and if I get the 4 roll overs I can only eat 3 calorie dense 0 point items and still lose weight. I had to start tracking calories with a different app to make sure how it was impacting me, I notice others on connect are doing the same thing which cannot be good for WW.

I would love to see a way to pull a report of points and eating activity over time like a month or more to see how changes affect weight loss.

It would also be great if there was a easy way to see the total protein for the day, now I have to manually calculate the total protein using a different food tracking app. I get that they want you focused on points and not calories but protein should be easy to calculate for the day, especially for anyone that wants to maintain or gain muscle mass.

Want to make change in your life? Get this app!

Love this app! The scanner for barcodes is a game changer to help stay on track while shopping. This app makes tracking food and exercise a breeze and takes the guesswork out of calculating meals and smart points. The menu/recipe ideas are endless, inspiring and easy to create. The community support feature is beautiful. If I ever need encouragement, I read the thousands of individuals using WW successfully and sharing their story. So much Support there when you post, it is lovely.

AND you earn reward points to shop, just for tracking your meals, movement and weigh ins. This app syncs with Fitbit.

I cannot say enough wonderful things about this app. It helps make the effort to eat healthy and take charge of your life a lot smoother.

Thank You Weight Watchers!!

Great app except for one thing

I really like this app. It’s very easy to use. I love the barcode feature, you can scan any grocery item and it says how many points it is. You can save foods that you eat frequently. You can input your own recipes and it figures the points for you.

The app also has a ton of great healthy recipes, and articles about how to eat healthy. It has a lot of exercise videos which I have found very useful. Another great feature is that you can chat with a nutritionist and ask questions. Also there’s “Connect” where you can see other members, get and give advice and inspiration, etc.

There’s just one thing I wish they would change: when I save a recipe, it puts it into the same list as my Saved Foods. This makes it harder to find my recipes. I want the saved recipes to be in separate list.

Love this app

I lost 64 lbs with weight watchers a few years ago. Since then I've taken on a couple of very stressful promotions with my employer. The new promotion required long grueling hours, sitting at a desk for 9-12 hours, dealing with extremely challenging people and high demands. I also married and my husbands family always provided food that was hard to say no to. I began putting the weight back on and before I knew it I gained 30 lbs back. I'm miserable and am not going to continue doing this. I've attempted to use this app before, but was not committed or prepared. I have now taken another promotion and the stress has been cut by more than half. I now have the time to plan and prepare and expect to be back to my goal weight. This app will be the core of my journey back to the weight I'm happy to be.

Lovin' it!

The WW app is awesome. I always have my phone close by, so whether I'm in the kitchen making breakfast or at the grocery store trying to figure out which kind if bread to buy, or out running, I can track my food I eat, figure out the PP values, and record my activity! I love it! Wish the search engine was a little more powerful, but it keeps improving!! A couple of suggestions...when you 'create' a food, it should have an area to record the serving size. I type it in along with the name, but a separate area would be awesome. Every page should have a way to get back to either the tracking page or home page. Right now my app is stuck on a cheat sheet page and I'm getting kind of frustrated. Over-all tho' I love it! It keeps me responsible and involved in my weight loss!!

Do NOT buy this APP or you will be paying forever!

If I could rate this app lower than1 star I would. I signed up for one month. I followed the Blue Program religiously! Tracked EVERY morsel and beverage that went into my mouth, tracked EVERY work out, and didn't lose any weight. But

THAT was okay with me as I didn't really expect great things from another calorie, work out tracker.

What I am furious about is that like so many of these "memberships" you cannot cancel. Or I should say they make it EXTREMELY difficult to cancel. I made a note on my calendar and three days before my monthly membership expired, I contacted WW and tried to cancel. There is no way to reach Customer Service on a web site or phone number. Through the app, I asked to be contacted by phone to cancel. I never received any calls. Now I've been charged for three months and I am furious! This is a scam and very deceitful. Do NOT buy this app or you will regret it! Now I am trying to dispute these charges via i-tunes app my credit card. What a waste of time and money!

Great app and program

In all my years, I never tried WW mainly because meetings and portion controls were a put off. I had luck losing my 20 lb goal with low carb low fat diets but the weight loss was short lived. On the other hand, diets like Keto did not work for me and impacted my health. Once I stopped, I gained double the weight back. As someone who travels for work, WW Freestyle gives me the option of not obsessing over portion control with the zero point foods and not having to deal with meetings (which neither appeal to me or fit my lifestyle). This app truly changed my life and health. It also gives me the freedom to veer off track occasionally and indulge myself without too much collateral damage; all I need is one week back on the app to get me in line and motivated. I can’t imagine my life without this app.

Suggestions

It’s a wonderful app. I would not be able to do WW if is was not so easy to use. A few things that would make it better (if anyone cares). 1 I would like to be able to share recipes with others members. My mother, sister and I are all doing WW together and if I make dinner and figure out the points it would be so great to air drop that info over to them. It would also be a great way to share ideas with others at the weekly meetings. 2 It would be really useful to be able to duplicate recipes and then edit them. Sometimes when I make dinner we are out of an ingredient or I added less or more of something. I want to know the points without damaging my main recipe. It would also be a great way to check out a new idea before you decided to do it.

Thanks

The App Keeps Me on Tract

The WW App sets the program apart from all the other weight loss programs. The ability to scan store products removes guesswork and tedious calculations. Those are huge barriers to staying on a program. The database of exiting food points and restaurant foods educate me and help me learn about healthy choices. Reading about the success of others, seeing pictures of their transformations and getting support from others in the Connect feature is a great motivational tool. I’m impressed by the frequency of improvements in the app. Most recently features like Siri and fitness coaches have been added bonuses. Uses of the app keeps me on track because it’s become a valuable research tool and a habit that keeps me mindful of my status each day. Is it a day of maintaining, losing or a choice to postpone my goal? I wouldn’t know, without the app.

Best Way of Life Eating Plan Ever!!!

Although I have just started the WW plan I KNOW this will work for me, as someone who has struggled with my weight all my life and has gained and lost 100’s of pounds..by a variety of means including; Jenny Craig, Dr.’s Quick Weight Loss, Weight Watchers, (many many years ago) Medi-fast (a 6 month fast that I adhered to RELIGIOUSLY) and 2...!!!...weight loss surgeries....with that “resume’”I feel I’m pretty qualified to to speak on different types of weight loss plans...This new WW program with all the ZERO point options including most protein, and fruits is INCREDIBLE of course we have to use common sense..and know that, that does not mean we can have 15 bananas and a dozen eggs in one day...but the options have allowed me to experience NO feelings of deprivation AT ALL...I think that alone will be MY key to SUCESS❤️

More tedious than it should be

For as expensive as this app is, the options for tracking are disappointing compared to at least one of the free apps that I’ve used for counting calories (My Fitness Pal). Most online recipes from sites like Eating Well and Skinny Taste link to MFP and I’ve noticed when creating recipes with WW, I’ll type in something like “Quinoa” and instead of plain cooked or raw quinoa being the first (or even twentieth) selection, it'll take me through all kinds of prepared foods containing quinoa first. I’m creating a recipe; why would I include a prepared food like a burrito? It makes tracking tedious and I find that there are days that I won’t do it because I get frustrated or at most, I’ll only track ingredients that I know contain points. On top of this, there are things about WW that bother me in general like a slice of Wonderbread containing the same number of points as a slice of homemade whole grain bread.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We are all wishing you success on your wellness journey.

--WW Customer Care--

App is so frustrating

It is easy to lump the program and the app together. When I see things like “I lost 100 pounds” In the app review, it lets the app developer off the hook. The program is great. The app is frustrating. If I type “onion” on the recipe builder, I get a long list of onion dishes at restaurants and onion rolls and onion soups, but I can’t find a freaking onion. I get that it is zero points. It doesn’t matter. How about your database starts from the most simple answer and works its way to obscure answers like TGI Friday’s onion rings. If I am building a recipe, I want all of the ingredients in there, even if they are zero points. Then, when finding food is easier, the app needs to get better at learning foods that are input regularly. I don’t want to have to add it to favorites. It should learn. Other apps do this.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Not in this alone

Since my husband & I joined Weight Watchers 4 weeks ago we are very pleased with the help that the ap provides on our phones in particular. We have scanned foods in the grocery store to help us make good choices. We’ve used the restaurant guide to order take out that wasn’t loaded with unwanted calories. I am greatly encouraged after linking my Apple Watch activity ap to WW to track progress easily. I have also downloaded many recipes specifically for weight watchers. Upon joining my husband was sent a weight watchers cookbook which I gleefully claimed from him & have been cooking my way through it. We both appreciate the many benefits of pursuing health not only with each other but with the seemingly endless resources provided by Weight Watchers. We truly feel well supported & appreciate greatly that we are not in this alone.

WW app

I love the WW app which helps me: track what I eat and make better choices by showing the points so I can decide if the food is worth those points. The app offers so many resources through informative articles, exercise programs that range from easy to more strenuous, meditation, activity tracking, sleep tracking, and Connect, where you can read other people’s stories. The WW app offers recipes, where you can look at specific recipes based on one or two main ingredients, or find recipes with a certain number of points. It also has many restaurants so you can find out the number of points of a particular dish. If you have any questions, you can go to the 24/7 chat feature and get any WW information you need. The WW app is comprehensive and awesome!

I love the app

It reminds me to be honest and report what I eat. I must admit that I have had some issues with it but I figured out how to use it.

For example I wondered why the app didn’t have restaurant menus with the points clearly noted. Well you do. I just didn’t know how to access it.

For a while I did not know how to put my food in the right meal. I’d hit lunch on the opening page but by the time I checked it my food was recorded at dinner. I learned about the little meal indicator signs on the tracking page.

There have been a few things that I had to figure out and there is one other thing I am trying to learn about. If I can’t scan a product or if something is home made and I can’t deconstruct it.... how can I gestimate better. Is it something like 70 calories a point or is there a way to reason it out?

On another topic. My Costco Store is constructed in a way that I am not able to use my phone in the store and they don’t have WiFi in the store so is there someplace that I can get the points for Costco packaged products. I’m sure there are things that are low points that I’d like to buy but there is no way to figure it out.

If there was a directory it would be so much easier.

Thanks. Joy

Love this app

We have been WW lifetime members as a couple since the mid 90s. After re-gaining weight over the past 25 years, we wanted to get back on board but simply did not have the desire to attend the meetings like we did when were younger. We are now 76 and 77 years old. The app was a perfect solution. My husband has reached his goal and I am within a couple pounds. We have liked every recipe we tried except two and have enjoyed trying a different one or two every day. It’s so good to be reminded to select the healthy choice. We shop the outside ring of the grocery store now choosing fresh avoiding prepared products. We have been introduced to vegetables and spices we never tried before and enjoyed the variety. It’s a great program. We recommend

giving it a try.

Hello, app support?

First, I'll say that this app has a lot of great features. It takes a while to see everything it has to offer beyond the cool daily logging, including exercise, meditation, and groups to connect with.

On the downside, apparently the only way to communicate with the developers or report a bug is to put it into a review, so that's what I'm doing!

First - add a way to report issues directly to the development team. The FAQs are not helpful.

Connect: great that I can join groups.

Issues - I only ever see three replies to any posting. Obviously there are many more replies but they are hidden for some weird reason.

If I reply to a posting and then look at the posting again, my own reply isn't even shown to me!

Yesterday I replied to a posting. Today I got a notification that two people had commented on my reply, and was shown the first two lines of the comment only, with a "More..." link. When I clicked on that, it went to the *original* post. I couldn't see my original reply or either of the comments to my reply. In other words, the whole purpose of this feature - *to connect* - is thwarted because I can't see what I'm posting or what anyone is saying to me!

Please fix this!

Just okay

I am new to WW but not new to food tracking apps. So far I am loving WW and how it has changed my eating habits in ways just counting calories never did BUT the app and site both need work. My app logs me out multiple times per day and I finally added the info to my keychain so at least I don’t retype everything. I’ve uninstalled, reinstalled, and reset my phone with no help.

I wish I could see more details about all of my food from the day page rather than clicking on each meal to see details.

Wish I could also have the option to see calorie totals as well as macro totals out of curiosity. Instead I have to click each meal, click each food, back, next food, back, etc. and add it all up myself.

It is crazy how behind the library of food items seems to be compared to MFP. Every food I could imagine is in MFP yet I’ve already added several foods to WW.

I also cannot seem to easily get to my favorite foods list. It’s a tad annoying.

On the site I cannot tell you how many times I clicked on a day to preplan my meals and went to add a food only to have it change the date to “today” and me not notice in time.

I signed up for 3 months of WW and after that I’m thinking of going back to MFP to see if I can keep up the healthier eating with calorie counting instead of getting annoyed with the WW app.

Another inadequately tested update

I quit WW a few years ago because of a poorly tested update they rolled out too early. It made the app unusable and when you are an online only member that’s a big problem. I came back to WW in August and now here we are again with Fit 2.0 -an update that wasn’t ready to go live and about which no information was given out ahead of time. I have activities in my favorites that were eliminated from the alphabetical list. So I can’t open them, but neither can I delete them. I’ve tried three different coaches and one tech support specialist - and the best advice they could offer was power down your phone for 15 minutes. PLEASE!!! This advice from a tech support specialist?? My 2star rating is really more for the app developers than for the app itself. I can still track activities, but I can’t clean up my favorites screen AND I’m really tired of poorly designed and tested updates rolled out without advance notice.

Love it

I love the WW plan. I’ve never been on a diet and I’m 59 years old. My daughter joined and I got curious about WW. I kept asking questions about it after she shared her experience with the points and eating and the quick results. I’ve put on some pounds and combined with not knowing how to eat completely healthy and portion control WW has taught me this in a very short time. I use the WW recipes exclusively to plan my three daily meals. I joined January 21st 2019 and as of today March 17, 2019 I have lost 13 pounds. I love all facets of the app. Tracking my weight, recipes, bloggers, and scanning foods before I buy them in order to decide if it’s smart to purchase and of course ingest. I am an example to my family, friends and coworkers. Thank you for the WW plan and the ease of using the WW app. You’ve one me over 100%.

Awesome! Love it! Add Functions to the Apple Watch APP, but it’s Sweet too!

I'm a Lifetime member of WW and I've recorded everything I've eaten and all liquids for 10 years! I’m 50 pounds lighter! In the “old days”, I used a book daily and recorded in the book before it (APP) became available! Overall, I couldn't do without it. It is seamless! Keep improving it! I feel like a guru user and it’s my most important iPhone APP among the hundreds on my smartphone. I have an Apple Watch and your APP is super on the watch! Please keep adding functionality to the Watch APP like you have on the iPhone! Still, you have done a great job with it, especially since the Apple Watch is newer technology! However, you recently changed the Apple Watch APP and it was better earlier! What’s going on? Thanks so very much! Buddy Bradford

Sharing recipes

My son is a new ww member and sent me a recipe from his phone . When I asked how in the world he did that , told me simple! There’s an arrow to click on below the recipe to share with anyone in your contacts. I tried that but there’s no arrow under any of my recipes on the app. Tried talking with three different coaches who were not aware of that either . I have always wanted to be able to click and share. Shoot, ww won’t even let you copy and paste and send. I have to take screen shots of a recipe and that means two or three shots to get the entire recipe.

Also went on line to troubleshoot and found a suggestion to go to App Store and open the ww app and click on update but that was to no avail either. Sure wish this was an option . Other than that I’m pleased with the online and ww app and the success with weight loss.

Game Changer

I did WW back in my 30’s, lost 20lbs, but gained it all back and then some…crazy life took over BUT now that I’m in my 50’s, life is different AND they have the WW app, which they didn’t have “back then” lol. It has been a game changer for me. It makes tracking food SO much easier, helps me see my progress at a glance, helps me plan better & stay within my smart points budget. I can also connect with others who are on the same journey. The tips, recipes & videos are a huge help & encouragement to me. I love the convenience & how organized it keeps me. I hope to help others as well as I continue on this journey. WW keeps me motivated not to give up. It’s worth it. I’m worth it. I want to live my best life, as I enter the last leg of my life….no matter how long that may be.

Weight Watcher App

I’ve found the app to be helpful in many ways! The ability to track one’s food and now a newly added water tracker, couple with being able to enter data for foods not listed has been an excellent source for staying on track with points. Love that the points are given automatically based on weight, and that I can pick which day each week, or even every day, that I want to enter my new weight. Being able to chat with WW reps and use the Connect to find motivation from others and share what I’m up to helps keep me going. There’s also the ability to link activity with my FitBit to motivate me to move and have extra points if needed. I’ve faithfully used the app for two months now and have seen tremendous results!

If I hadn’t been a former member…

It has been years since I have been a weight watchers member, but I feel like without that background I would be completely lost with the app. I feel like everything is done in just a little snippets and pieces, but no where is the overall program explained in depth. Maybe this is so people can’t do the program on their own without the app? But either way I think if I did not know the basic tenants of weight watchers and points and what they used to refer to as the core program I would have given up on this app already. That being said, since I do understand the program I really do like using the app. I especially like how it connects with my Fitbit data and how it is more than just an eating program. Bringing in the components of exercise, sleep, and mindfulness are really key.

So many great features, but so complicated to find things

I love the WW program, and I love all the newer features in the app, headspace, articles, etc. but it is hard to navigate, things are disorganized. Older people will find this impossible to use, younger people won’t have the patience to use, as it is set up like an old app interface from the 2000s. I am an engineer, so I keep battling through and figure it out eventually. I am that stubborn too.

Please add a searchable connect groups like Facebook. When you want to go back and find something, very difficult.

Please make virtual workshops easier to find, calendars of events, etc.

Please add a “recipe box” that allows you to add your own notes.

Please reduce the amount of scrolling down to find things.

The quick add and calculator were totally buried, took me forever to realize the bar under the search food was scrollable.

A private message feature to your friend or coach would be valuable. Add a friends list so you can forward/shared recipes and ideas to each other. Now more than ever people need community and ways to engage with each other directly. Maybe partner and Embed FB technology into the app.

Virtual workshops do not seem to get counted in your weekly reward points?

I am not complaining, I just think this app could be so much more.

Bring back the old app! Too complicated now and doesn’t work for the $$$. Free apps work better

I have been on and off WW since the beginning when I need to lose some weight. It was great and my go to since I have a travel job and can track on the go; quick and easy!

Since they rolled out the different color programs I have not had the same success. The foods I knew the points for have changed values and I haven’t had the same results following it as before.

I went to the myfitnesspal app since some have said that is close to the original WW and I was doing but I can admit I like the resources WW has for recipes etc... so I decided to give it another try but this app has serious issues. The search results for foods is a joke. I scanned a salad kit and the results came up for the lettuce only! Not with the dressing included in the kit.

Also, when I toggle from date to date my points keep refreshing at different amounts. It’s hard to know what is accurate and is messing with my tracking. I log out and back in to see if it help but it doesn’t work. Makes it hard to be successful on a program that involves tracking when it can’t keep track for me. I have taken screenshots and sent to IT but it is not resolved.

Very disappointing for an app that is all about tracking and not free like some others that are doing a better job. When and why did WW get so complicated. Don’t fix things that aren’t broken.

Finally!

This new free style approach is by-far the most user friendly, fail proof way of permanently changing the way you think about food. I love that on any day you can recover from eating something that spends all your points! No excuses any more. If you happen to consume your daily points by noon, you just need to eat zero point foods the rest of the day! This is like having a life saver if you find yourself unable to resist certain foods. It also has showed me that how I spend my points can really make a difference. I joined WW back in 1975 when you couldn’t eat peas or carrots, or bananas but once a week! I lost, but the restrictive nature of the plan made it easy to regain the weight as soon as you slipped off the plan. No more restrictions! Kudos and thanks for the wine, too! Love this app!

Huge bug that leads to point miscalculation

Today I was trying to add points from a party yesterday, using the Quick Add tool. I tapped on Yesterday, then pressed + to get to Quick Add. On this screen I typed the amount of points and then typed the name of the food. The meal was defaulted to lunch and that’s fine so didn’t change that. The date said Yesterday. I pressed Done, and it put all those points to today. I deleted that and then tried again to make sure I was doing it right, and it still did it. Tried one more time to be sure. Then I went to the in app support and reported the issue, and got transferred to some other team. She said I need to delete and reinstall the app. That should be the very last thing you want a user to try! I asked if she was reporting the bug and she said she didn’t know if it was a bug or if they changed the way you use it. What?!? They didn’t change it! It’s BROKEN. Super inconvenient and totally miscalculated because I was dipping in to weeklies. So the whole count is off.

We truly do apologize for any inconvenience you have endured with tracking in our app. We want to make sure we provide you with the most accurate information on how we can resolve this for you. Please email us at ResolutionSupport@weightwatchers.com with your username, Phone OS Version, App Version, and Phone Make/Model. We hope to hear back from you.

-Weight Watchers Customer Care-

Could this really work 😉

First week - lost 5 lbs, pretty easily maybe all those people who found success with WW were right. Happy with plan, feeling full, few cravings, and full of energy. I’m very skeptical so the second 5 lbs is always the challenge for me (52, active person who would like to loose a total of 15 lbs). So I’m cautiously hopeful! My daughter and I are doing it together as we get ready for her wedding.

After almost a year, my daughter lost 25 lbs for her wedding, I lost 17, and my husband lost 30, and his brother lost 30. All great results, we are now trying to manage the ups and downs of weight lose and maintaining our goals.

Hoping this app helps keep us healthy and strong for the long run! Thank you to the developers, May they continue to help us using proven techniques.

WW

WW is the best program out there for working and Caring about your wellness! Don’t know what I’d do without them. I’m a senior citizen and the pounds come off slowly but they do come off. Years ago I started WW and have went through some bad times resulting in the Loss of my husband. But I always knew WW was at my back. After my husband passed and I was able to go back to the meetings (workshops), I experienced the most wonderful “welcome back”. I attribute that to my wonderful leader and the group I belong to on Monday evenings. I started at 230 pounds and am now down to 188 lbs. it’s been a great journey and I have learned so much about a healthy eating style and way of living. God bless this organization and all the people who work so hard to help people through losing pounds and, sometimes, a difficult journey.

I love this app! I love this program!

I joined WW after my cousin and friend did. Their bodies completely changed and they don’t exercise like crazy. I mean they do exercise because, like the program, it’s a new way of living and is a lifestyle change. You continue to want to make healthier choices.

I’m not perfect at the program. When I talk about my imperfections and challenges, people reach out more in the WW Community. Also, this is not a quick fix. Yes, I dropped weight right away but the implementations of change are gradual as I notice which foods are a lot of points and which foods are not.

I went to a party last night and didn’t have cake or frosting. As a self-proclaimed sugar fiend, I can’t believe this. I brought healthy balls (a WW recipe) and was completely satisfied. I love WW! Thank you!

Weight watcher for life

I have been following weight watchers for over 10 years now and I love it. I love having the app on my phone for easy tracking, checking restaurants when going out, and scanning items for points values at the grocery store. The one thing it’s missing is the ability to create a meal plan out of recipes whether it be my recipes or weight watchers recipes and then creating shopping lists off of said meal plan. I’ve had to download a separate app for this and unfortunately I can’t incorporate any of the recipes I would like to try from the WW app. I’m terrible at meal planning and I know I can’t be the only one. A feature like this would be so helpful and make it easier to stay on track. Please consider adding this kind of feature!!

Great features but....

It would be super helpful if your weight from the workshop automatically uploaded to your profile when you weigh in at the shop. This feature has been available for years on the Canadian app and seems to be the only feature that is lacking on the US app. I’ve also noticed a lot of online comments about calories. Since WW already has the logic to determine points value it would be helpful if your points value also tracked the caloric value of a food while also tracking the caloric deficit of tech wearables such as a Fitbit when activity points are tracked. Freestyle zero point foods have most definitely stalled many peoples weight loss due to the no points=no consequences. A lot of members track both to optimize success.

WW works

I have been a member of WW for years. I struggle the same as you to lose weight. I can tell you that the program does work, but you need to realize that it’s not a diet it’s a life style change. When I am on WW I do great! I lose weight, feel great and have more energy. I do fall off the “ban wagon” and find myself falling back into my old ways, but as long as I have something to track me I do fine. I know it’s a pure choice I have to make to change my life style, but WW is there with the tools to help you make those good choices. Don’t give up even if you fall, just get back on and keep trying! Thanks Weight Watchers for giving me the tools to succeed along with 30min of some type of exercise a day I went Down 30lbs then gain 10 back, now I’m at it again.

Easy to track for the most part

Tracking by cup, oz tsp etc is great. And the choices of fractions is helpful. I love being able to scan UPC symbols. There is a better data base than before when I was doing WW in 2018. I eat gluten free and lots of organic products and they are all in there!

Sometimes a food that I tend to put in several times a week or every day doesn’t show up on recent foods. I have to type more than I expected to find it. That gets tedious.

I like having the option to swap fit points and I like the variety of activities that I can earn fit points for: gardening, housework, etc. I wish there were a way to calculate for walking on the beach, which I do often. That is more strenuous than walking on the sidewalk. I have been calling it “high intensity” walking but I’m not sure that’s accurate.

Sync Capability severely lacking

For as much as you ask us to pay for the digital and plus versions of WW to still have us manually entering data that could easily sync from Apple health is just unacceptable.

Water and activity should be easily tracked via Apple health but only sleep and sometimes activity. I use 3 hidrate Spark water bottles that track my water intake through their app and syncs to both my withings/Nokia app plus Apple health. My withings app pairs with my scale and sleep mat.

If Apple health can sync with my Apple Watch, Garmin Watches, polar watch, withings scale, withings sleep mat, withings bpm and hidrate spark smart water bottles then why can’t this app pull the relevant data from any of those apps or the Apple health app instead of making me manually enter my water intake? I thought MyFitnessPal had terrible connectivity but at least it’s free. This is my first weight watchers experience and I’m not at all impressed.

Love it

I really love this app! It is so easy to use and to track points. I’ll have to review later if I lose weight but so far so good with tracking! I love how I can easily see how many points things are at restaurants and snacks in the stores. This is honestly so much easier than other free apps I used that tracked calories. The points make it so easy.

Update: I’m losing weight so this works! I just wish they would change a couple technical things about the app. For example, I have to log in so many times everyday. I wish it would just stay logged in. (I track throughout the day). Secondly, their is some delay every time I log in where it will say “sorry something went wrong”. Would be a lot better if those 2 things were fixed.

Why do I have to login constantly?

Update - have upped my rating to 5 stars. Thanks for listening and giving me a Touch ID option!

————————

Two weeks ago, I would have given this app 5 stars. Overall, the WW program is great and this app has been an instrumental tool in keeping me on track with my weight loss. HOWEVER, with the latest update, I now have to re-login every time I launch the app. Seriously? What is so super secret about my weight loss data that it needs to be so tightly password protected? At least give me the option to stay logged in, or to use Touch ID so login on quick and simple. Honestly, my financial accounts are less annoying than this app. This has gotten so frustrating and annoying that I'm on the verge of not logging my meals anymore.

My journey.

This program is the best way to be at a healthy weight, the app just makes it very easy. Anyone can do this whether you eat out or cook or use fast food. I have lost all the weight twice before on weight watchers, quit and gained the weight + more both times. Again joined in 2017. Now the app is here, I love being able to check points at the store where you buy your food before buying it. I also know me well enough now to know that I can’t ever quit the meetings even if I gain weight, which is what I did before after reaching my goal, cause I had gained and it was down hill from there. I know this is the best way for to get my weight stable and I’m very grateful for W W. Plus I learn so much from all my friends who are dealing with weight issues. Thank you for always working on new ways to make this easier.

Love WW'S App

It is so easy to use I can take it wherever I go. It gives me pointers to help me on my Healthy Lifestyle Journey! Also loads of recipes that are on point and gives the points for eat meal. Lets us know the foods that have 0 points and shows every product you want to check up on before you plan your meals. A great motivator to help us eat breakfast, lunch and dinner you earn rewards for healthy eating and lots more to check out. Thank you WW for "Freestyle " it's the best compared to other ways to get healthy and it's a new way to do WW Ian so appreciative for all you do to help this Nation and others too. To get healthy and live healthy lifestyles. Bless one and all that has brought this app to us. Thank you for sharing your talents. Come one come all you will love this way of life.

I love the new WW

I did WW many many yrs ago and I did lose weight but I didn’t like that at that time you had to eat so much of their food and it got quite boring. I’ve since followed another weight loss program and was successful in losing 51 pounds but I got pretty sick of the food. A friend told me she was doing WW and that it was so easy so I decided to give it a try. I love the app, I love that you eat your own food, you don’t have to go to meetings and weigh in . The scan feature is great to use when grocery shopping because it really helps you decide just what you’re going to buy...if it had a lot of points it doesn’t go in my cart. The restaurant guide is helpful too although right now due to Covid I’m not eating out. I also find tracking my food keeps me honest.

Connect on the WW app is Great!!!

I use Connect every day to help myself and others. My encouragement can make a difference for someone who is having a rough time of it in their life. I particularly share with those with alcohol and sugar problems as I have that too. I am the member who lives in a skilled nursing home and share about how I have to do this eating institutional food. I would love to cook and make those zero points meals but I still have mostly blue dot days. I have had my room redone here and completely changed the atmosphere to make my space special and beautiful with paintings from my travels and hobbies. I would not have been able to do this without Weight Watchers and the support I receive from my coach, my followers on Connect and my saint of a supportive husband.

Almost there!

The WW app is like a good friend that you can turn to with your highs and your lows of this weight-loss adventure of ours. First of all it keeps you on track and tells you what you need to hear, not just what you want to hear. It really helps me, when I’m serious, to stay in bounds. I’ve been a member since September 2015. I’ve never missed a meeting except for vacation. So along the way the app has helped me maintain my weight loss, deal with my plateaus, and shows me that I never have to go back to the number I started with. I have about 12 pounds to meet goal and I am hoping to be there this summer. Wishing everyone reading this all the best, too. But if you read above and see that word “serious”, that’s what it takes to get there.

👩🏻🤝👱🏻‍♂️🤝👩🏻‍🦰🤝👨🏻‍🦰🤝👩🏽‍🦱

Intuitive About Food

I love Weight Watchers! It has helped me loose weight and maintain my weight so I don’t gain again. The points are easy way to manage my food for the day.

My suggestion for improvement: I constantly meal plan and eat leftovers. I wish the app was more intuitive about my foods OR be able to select the same foods as I did in a previous meal and mimic it for another day. Sometimes it just takes so long to enter a meal (even with creating a recipe) that I don’t get to talk or relax while I eat.

Creating a recipe is great, but like a salad - I can’t create a recipe because it’s always slightly changing depending on what food I have, and creating every variety of recipe for a similar meal doesn’t seem to work.

I also wish I could creat a recipe that I could also modify the quantities without modifying the entire serving.

HEALTH AWARENESS

It is Difficult to participate on WW. I appreciate the App support with its positive guidance.

The food qualifies in points. The Ingredients in food ignores a members health needs. Education of awareness to healthy habits selecting choices high - low sugar, sugar substitutes, sodium, high-low potassium,etc.

I have been in programs over 30 years achieving lifetime membership. It has been a considerable amount of effort researching every item suggested by WW in or to meet diabetic 2 now CKD3 including high potassium. All could have been avoided by ingredients in food. WW could save many lives by education of simply adding a

separate program by adding simply adding couple questions.

My recommendation to expand membership is to

create a program for the million lives with the same medical conditions or prevention.

Thanks for allowing me to comment on all your efforts. WW personnel continue to refine program of healthiest eating for obesity.

There are many unhealthy diet programs harmful to a person’s health.

I support you with your present program. I especially would support efforts of creating a

health awareness program for youth & adults.

Much success in all you do assisting many

people trusting of your support & guidance.

BUG: Watch App Not working please fix ASAP

WW Apple Watch app is not working (iPhone 11 iOS 13.1, Watch Series 5 watchOS 6).

Downloaded and installed the WW Apple Watch App and when opening get the following error on the watch “To continue, you’ll need to log in to the Weight Watchers app on your phone”. Already was logged into WW app on phone. Tried logging out and logging back in (and even tried killing WW iPhone app first then logging in).

No matter what I did the WW watch app would not get past this error message. My WW iPhone app works great and syncs health data with the Apple Watch so this is not the problem.

Problem is that the watch app does not see the iPhone even though logged in. Contacted WW support and it was a nightmare. The support person kept telling me that there is no watch app so they were unfamiliar that there even is a watch app. I asked support person to report this bug/problem and they would not do it, they just kept telling me that WW does not have a watch app and there is no watch App Store. I said that the series 5 watch does indeed have a Apple Watch App Store and that I had download the watch app and that when I opened it I got the error above. Please see that the actual development team sees this bug and fixes it ASAP. Also please get tech support people that are familiar the various apps and how to fix them. Can’t believe that I could not even get the support person to report the problem.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Needs Some Tweaks

**Addition to earlier review:

The barcode scanner only works about half the time. The rest of the time, it either doesn’t open or it will scan the wrong food. Also, the “Scanned Foods” feature doesn’t store all of the items I have scanned.

I like many things about this app. The food tracking is great and I use the scanner all the time. What a life saver in the grocery store!

BUT it needs to update some features.

1: Activity from my Fitbit takes forever to sync with the WW app. Tonight it was almost two hours after working out that it finally synced.

2: PLEASE add a feature that allows recipes from the internet to be imported to the app. I spend so much time manually searching for ingredients, trying in the instructions, etc. other health apps have this feature, so it’s definitely doable.

3- The blue banner on the main screen about midway down that shows when you have a rollover? It looks as though I should be able to tap it and read the rest of the message but I can’t. All I can see is, “You have a rollover! We’ve added 4 to your weekly Sma...”

Again, it’s a really useful app for tracking food. But for almost $20 a month for the program, I’d like the features to work well and be on par with other health apps that are free or don’t have a monthly fee. Thanks!

Great app…needs some work!

First of all, I LOVE the WW program!! Having used free apps that are similar, this one needs some work!

The scan feature is great! In fact that is the ONLY way to find foods sometimes. I can type in the exact title of a food and it doesn’t find it, but it shows up if I scan it. I wish you could see the entire name of a food, also. For example, it will say “On the Border Mexican Grill and Cantina Chicken Fajita Salad (no dr...)” So…just no dressing or is it no dressing, shell or cheese…🤷🏽‍♀️ Even when you click the item it doesn’t tell you!! That seems like it would be easy to fix :)

I also wish I could search foods other people have created (they only show up if you scan an item…). Also an easy fix.

An option to share created recipes with friends would be great!

AND…if there were a multi add feature when tracking food…that would be fantastic!

We are happy to hear that you are enjoying the use of our app! We welcome and appreciate your feedback. This will be passed it on to the proper department for review.

--WW Customer Support--

IT’s who I am

WW is my chosen life style. I have been a part of WW since the 70’s. With each program change WW got better. When they incorporated sugar into their formula that is when the final 10 pounds came off and I have been on lifetime maintenance since 2016. The app is a big part of my success. The tracking format is real easy to work with and unlike the paper tracker it is real easy to plan my day and then change my mind if I decide I want something different.

Looking up food is easy. Finding a restaurant is a snap and adding in local grocery store foods is great.

The big change was the creation of Connect. Connect puts support, encouragement, questions, answers right there at the touch of a finger.

With the introduction of total wellness WW is indeed Weight Watchers reimagined!!

Gets Better and Better

As a lifetime member there are many reasons why I am impressed w/this app. It began so simple when it was easier for me to track online than write everything on real paper. Now there is room for food and sleep tracking, meal ideas, my recipes and restaurant menus to give confidence while eating out. There are lotsa exercises by Obe and FitOn and Aptiv. And it connects members to members from all over. OK. So you get the idea. This app could be improved by daily updating restaurant menus - especially seasonal items. I wish the restaurant menu would allow for leaving out or adding items to an order which would more accurately represent my order. Add Coldstone Creamery to the menus. Why does the tracker occasionally stop and start over counting tracked breakfasts?

Can’t Live Without It

This app is so helpful! I’m forever pulling out my phone while grocery shopping-real eye opener at point values on some scanned foods. I love being able to track daily. Oh and Connect—-is such a helpful and important piece of my journey. There are so many inspirations daily. A few changes I’d love to see: on food log in page an added spot for us to track our water. I’m not sure if it’s possible but I’d love when you want to use a recipe, if you chose to delete an ingredient or change a measurement that you could edit it so it reflects true points rather than having to input manually another recipe. And lastly all food items should allow you to add all amount values. For example an item may only have a value for 1/8 of a cup but I want to add only a teaspoon.....just some suggestions. 💜🦋💪

Logging Is Frustrating

I may have just been spoiled with the ease of logging meals (specifically repeat meals) on Lose It, but I find little to be desired in logging through this app. I would be a lot more successful in the program if that feature was improved, because I usually get frustrated that I can't just reference a previous meal and re-log. It's time consuming finding proper matches in the first place, and having to do that multiple times for the same meal I had in the same week is just setting me personally up for failure because I am stubborn and impatient (not a good combo when trying to develop good habits). I was a member years ago before the current points program set up and I do not remember it being this frustrating to log, because I honestly wouldn't have joined again. I also find the layout to be bulky to navigate at times and can't find a challenge I signed up for or other resources.

I’m a satisfied Customer!

I was very skeptical using the app to begin with. I would use it, then stop and use it again etc. What made me start using the app consistently, however, is I changed the way I looked at myself BEFORE the weight loss. I began to love myself, for all the flaws and insecurities I had, and I changed my perspective to love them and me, unconditionally. Once I was able to do that (and it was no easy feat in the slightest. It’s a simple state of mind that is VERY complex and difficult to achieve) I was able to use the app more effectively and effortlessly. The weight began to fall off because the pressure of weight loss became secondary to how I felt about myself. I am now 17lbs down and still at it! And weight watchers created the basis for me to achieve it. Thank you 😊

Activity Points Disappeared

Weight Watchers works and I’m thankful for it. However there is an annoying bug with the app which has not been fixed in the two or three years that I’ve been using it. My weigh in day is Monday, so my week goes from Monday through Sunday and should reset at midnight Sunday night / Monday morning. For some odd reason, all of my Activity Points (obtained through the Apple app integration) on Mondays disappears every Saturday night at midnight. As a result, the final day of the week has incorrect data. I’ve tried to go back and reconcile the numbers a few times, but they just don’t add up.

Also, I tried reporting this issue through the technical support. However when you click the link you get a message saying “page not found”. I do not think this app really deserves the one star that I have given it, but I’m hoping that the rating will get someone’s attention. Once this issue is resolved I’ll have no problem changing the rating to five stars.

Hi!

You have our attention and we do apologize for any difficulties that you have been experiencing.

We would love to help you with this so please email us at ResolutionSupport@ww.com.

Reference this point of contact and include your device model, app version, and OS version. Please also include any fitness trackers you have synced with the app.

We look forward to assisting you.

--WW Customer Care—

Great Program, Bad App

I’ll start by saying the weight watchers program is second to none in terms of changing bad habits into healthy ones. But this app is just poorly designed. A lot of the most important and frequently visited information sits at the bottom of a very very long single scroll page, and it’s the only way that you can access recipes, nutritional entry, etc.

It certainly is a robust app, packed with social media integration, workouts, streaks (which don’t work at all btw), Goalsetting, inspirational stories, and a lot more. But it all sits in all single long scroll page. No tabs, no immediate access to things you actually want to use. Maybe they would be better off removing some of the fluff and sticking to the fundamentals?

As I said, it is a great program and I have been losing weight consistently, I just wish they would clean this up to make a cleaner more user-friendly experience within their primary tool.

100% Worth it !!

I was really skeptical about WW at first and I was worried it wouldn’t be the right fit for me but after trying it out and testing the waters, I am in love! It is so easy to scan food items, find recipes, and be within a community of supportive people! I love trying recipes I find from other users! WW doesn’t feel like a diet to me, it’s more so about proper planning and portion control. I am much more aware of the choices I make everyday and I feel so much healthier! I’m not someone who does well with diets or meal prepping so this is perfect for me! What’s great is I can still find healthy alternatives at my favorite restaurants! This is a 10/10 system!!! I just love how everything is points based, rather than calorie counting! WW just feels like a safe space for me :)

Good, but earlier version was better

The last time I did WW, the app had a lot of cool features that are no longer available.

When building a recipe, there used to be a barcode scanner available so I could easily scan in all my ingredients. The barcode scanner is still available in the food tracker. But, why was it removed from the recipe builder?

You used to be able to copy food from a prior day to save today. Now when you go back to previous days (which is also a difficult task) you have no option to "copy to today". So you have to find everything you want to track each day.

When browsing by restaurant, there used to be sort options so I could sort by points value. There isn't any kind of sort options now and the food is listed in completely random order.

The dashboard has also changed. It shows the daily points used and remaining, which is great. But when it comes to the FitPoints and weekly points, it only shows how much is left. I'd also like to see what the beginning balance was. The older version did just that.

So, while I still enjoy the app and use it frequently, it's a lot more clunky than it used to be. Weight Watchers - please put back the user friendly features you removed.

It does the work for you!

When you sign up for WW you are getting more than just a food tracker! This app offers ways to communicate with others using the program. You are able to track your activity and connect your Apple Watch or Fitbit tracker. You are able to look up recipes, make your own, and even look up different point values for certain restaurants. I LOVE this app and I love my WW program! When they tell you that nothing is off the menu that’s 100% true! You can have anything as long as you track your points! So far I am down 12 pounds in 1 month and a week! Thanks to WW eating has become fun again & not an issue! I’m literally losing weight without trying I just make sure to drink lots of water and track my points!!

Search Engine Optimization

The search functionality within the app isn’t the greatest. It should be designed to ignore commas, apostrophes and such....similar to Google! While it seems trivial it can be frustrating. For example, I was search for Country Crock Light Margarine - I never found it by typing it but found Shedd’s Spread, Country Crock Margarine, Original. Who would type all of that and actually think to put a comma after Margarine and after spread. It isn’t a grammar class. I had to physically get up and scan the item to get the correct point calculation. Not really a big deal but after a long work day, intense workout, etc I would wasn’t happy to get back out the bed Lol! I love program itself just make the search engine less restrictive please :-)

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

WW Success

We are doing this great plan as a family hitting just a tad over 200# total! There are 5 of us choosing this plan to get healthy. The application is user friendly, love the scanning feature when shopping. Onward to our goals 💖

We’ve all showed a loss as a family we’ve lost over 200#! That’s five people in 7 months. Love the new WW and having it online with so many options. Keeping track is a lot easier. Love the scanning, surprised how often not buying high calorie food when it eats up the points, same for eating out! Love being able to tracking activities. Still going strong some are at their goal and the rest of us are still going on. 💖

Love the WW app, it is so easy to track food and activity! There are so many options offered. Love the scanning and recipe creating. We’re at 45#s each. My daughter has seen success besides losing weight she is able to walk without tiring! 💖

Christmas Season, goal is not to set myself up for failure, plan to enjoy the celebration of our Lords Birth. Then back to my routine and work to lose the last 10#s. Bless this year at 40#s, only 10 more to go and then maintaining! Merry Christmas to the WW group. 💕

Five star app until recent update

I’m finding this updated app certainly not as user-friendly as the past one. The previous one was amazing. In this latest update you are bombarded by their online shopping that’s been now added to the app. It should’ve been kept separate. Now have to scroll all the way to the very bottom through WW products to get to your recipes etc. And at least for me all my saved recipes in foods have disappeared with this latest update. They are no longer showing. And I have done everything I possibly can that has been communicated to me from WW to fix it. So far nothing is working. It also disconnected my activity settings to use Apple health data upon my update. I had to go in it and find it was disconnected and turned off suddenly after the update and redo all those settings. Finding this new app very buggy.

Used to LOVE the app - before most recent update

The program is great and I used to LOVE the convenience and user-friendliness of the app. With the most recent update, however, the app’s built-in calculator has changed requiring all nutritional data to be entered rather than just the prior 4 requirements (calories, saturated fat, sugar, and protein). Because I weigh all of my food, and the calculator is more accurate than the barcode scanner or food search, the calculator is the main thing I use in the app and has now created a huge inconvenience. I have reached out to WW and spoken with 5 people who have not been able to fix the issue. I supposedly was escalated to technical support however I am still waiting to hear from them and have yet to get any update on this issue. Ironically, out of the 5 different coaches I spoke to about the issue, none of them had this problem on their app, so I must assume it is due to the most recent update 8.16. Please fix this WW. The app would be 5 stars without this issue.

WW is the only way for me

I joined WW over 25 years ago when my daughter was getting married. Looking for a nice looking mother of the bride dress was frightening, and disappointing. I found a dress, but yet hated it and the way my body fit in it. I immediately joined WW and lost 11 pounds. So the night oF the Rehearsal dinner, I called Boston Store in Milwaukee and explained to the clerk my despair. When I got there the ladies had picked out several really nice fitting suits. I felt on top of the world. I continued going to meetings and made lifetime time, joined a gym, exercising a lot and keeping weight off. They talked me into quitting WW and do on my own. Worst advice I ever received.

Since then, I have gained all the lost weight and plenty more. Several attempts I didn’t stick with it and continued to gain.

So last June , I rejoined for my lifetime journey with the help of WW . Very happy enjoying vitual meetings any day, any time.

My journey is slow this time, losing 36 pounds. I have full belief, I will make my first major goal of getting in onderland. I have 12 pounds to go.

You will hear roars when I get there.

Thank you WW

Cynthia Zydzik

Timetotryagain2769. I need to change that, I’m not going to try, I’m going to succeed, and enjoy life.

Great phone app of keeping me accountable

I’ve tried to adhere and succeed with WW too many times in my life. By far this has been an easier journey when I truly work it. I’ve lost 23ish lbs And have 2-3 to begin my lifetime way of life. For whatever reason I sabotage every single time I’ve been this close to my goal. My excuses have been health related. In a wk. I’m having a pacemaker placed in my chest. In April I was hospitalized for a wk. this was the first time in my life to be told I’ve have an low low heartbeat together with leaky valves. Obviously I’m a stress eater. I’m trying to control my mind but.... I’m pleased to say I’ve a great support system. This too shall pass. I’m looking fwd. to becoming healthy again so I can begin exercising again. Thx for letting me vent. 😊💗. It works if u work it!!

So clunky

There are a few things I like about this app. But they’ve recently added a section of what is in my refrigerator and it’s on the top and I can’t get rid of it. It’s super irritating. I think weight watchers is a great program but they’re constantly forcing their crappy products through their app and it’s very annoying. I eat a lot of whole foods and I don’t eat a lot of processed junk like the weight watcher brand food they try and sell me all the time. It takes so long to find things I need such as zero points soup. That’s actually the name of the recipe. I forget it’s called basic soup or something. This app is clunky and cumbersome IMO.

I love the barcode scanner part of the app. That’s awesome! I’m considering canceling when my six months is up and just using Fitbit because it offers the same things that I need.I think this app is designed to sell you more weight watcher crap then it is to help you with your weight loss.

Love the app

Lots of resources that are helpful. Love them. Think it would be great if you could allocate snacks to the time of day you had them or make water entries that aren’t in exact 8oz increments. I think notes in general would help to document things like stressful weeks or days, or other factors that might influence your outcome for the week.

I also think it would be great if it synced to other apps, like fitness tracker apps. I get that WW wants their points system used, and the system is very easy to use. But then I end up double entering in my Fitbit app when all that really wants is the nutritional values to help with assessing activity. I don’t look at one app as a replacement for the other but from a convenience standpoint I like to see it in both places and don’t think it hurts to give customers that ease/benefit.

Better Search Options Please

Hello! Loving this app and loving Freestyle. My only complaint is I wish the points for restaurants down below were sorted by point values. For example when planning a meal for Chili’s, I have to scroll through all of the high point foods as well as the low point ones. Very time consuming especially if you are in the restaurant and everyone is ready to order. I do plan ahead when I know where I am going to be eating, but spur of the moment dining out could be disastrous. I don’t think anyone who is on WW is interested in an 40 point meal. Also clarification is needed as far as if the point values include the whole meal with the sides or not.

One other fix might be in connect. When I click on a video in landscape mode on my iPad, it switches to portrait mode. Very frustrating. Just sayin’!

Weight Watchers saved my grandmother’s life and makes mine better!

My grandmother had a severe heart attack in her 40s, in the early 1960s, and it’s warnings the next would kill her. She lost 44 pounds (she was 5’1”), became a Weight Watchers lecturer for 30+ years and saved a lot of lives and hearts herself, got her high school diploma in her 70s, modeled in WW fashion shows, and lived into her 80s and fed my grandfather so he’d live into his 90s.

I’ve used WW throughout my life to stay within 10-15 pounds of my goal weight and the program has gotten so much healthier and easier. Plus the online community is the kindest, most encouraging of any I’ve been a part of. I love going on and loving posts — it makes my mornings!

And I’m so glad I don’t have to eat liver weekly and use powdered milk like I did in the ‘60s!!

Weight Watchers App.

The app. is really helpful with day to day on the plan. I like the features and tips. I love the bar scanner to use at the store on products I wish to buy. I love that the app. syncs with my Fitbit device and keeps track of activity points earned. Nice! I use this app. everyday and recommend it highly! 🙂. As an added note since I submitted this review I can say as a daily user - I am very happy with the changes WW has made to the app. I feel they work hard to make it as user friendly as possible. Even if you don’t feel like a tech person. And if you have questions there are FAQ helps and chat helps where you can get help quickly. I am very happy with everything WW has offered with this app to help me on my journey. Thank you WW!! 😊👍

Love WW but key app features are missing

WW is great. Connect is great. The app is just meh. Its always been buggy and sometimes annoying when logging food for previous days. I as well as others would much rather see time of day rather than breakfast, lunch, and dinner to better see patterns. And water logging is still not easy in the app. Frankly other food diaries work much better. My biggest question is notifications. Why does it not have app badges or notifications still? I want to say it used to many years ago. I know I would use Connect more if the app had badges. Free apps even manage it but with this being a paid subscription, it really should be an option by now. Verdict: go the WW route for the support but not the technology.

Please uninstall the mobile app, turn your device off then back on, then reinstall the mobile app. If this does not correct your issue please send us an email to Resolutionsupport@weightwatchers.com.

--WW Customer Care--

Love the WW app but...

I love the WW app. I practically live on it. The water tracker has been a big help. Along that line, I wish there were also a tracker for servings of fruits and vegetables. Those are zero points on the blue program I follow. However, it is important to get enough of them for health. But I don’t pay enough attention because I’m busy tracking things that do have points. I also find the restaurant list extremely helpful but there is one enhancement I would like to see there. I feel it would be helpful to offer a feature to sort by points value when inquiring by restaurant name. I realize I can search by SmartPoints value then search there by name, but limitations of the ranges often make it necessary to do multiple searches.

Great App but Needs Improvement

This app is great in its ability to help me track points, manually log food nutritional info, scan bar codes for nutritional info, track fitness, and more. Haven’t used the sleep tracking yet. The one improvement that would make this a 5 star app is to allow me to duplicate food items and recipes in the recipe builder. Sometimes I have a recipe that I want to change out an ingredient or two to create different point versions of the same dish. Right now I have to create a whole new recipe from scratch, re-add/rescan ingredients...it’s not too difficult to do but would be super convenient and quicker to use if there was a copy/duplicate button. Then all I’d have to do is switch the one or two ingredients I want and save!

Please add this feature and I’ll give you 5 stars!!!!

Keeps me on track - and honest with myself!

The WW app keeps me on track when I use it... I made lifetime in 2003 then gained all the weight back after getting too busy to attend meetings. For ten years I struggled with other programs to lose the weight again, to no avail. August 2013 I joined WW once more and started using the app for the first time. Made it back to my lifetime weight in January and have found that this app keeps me on track - or gets me back on track when I backslide. Thank you, WW!!! There are still some minor bugs in it at times, but they are continually getting better. One bug I brought to their attention was corrected in less than two weeks. If you find a problem, it is our responsibility to TELL THEM! They are responsive!

Suggestions to improve the app.

The food search has a couple quirks that really need fixing. When you do a search for salt, the first thing that comes up is salted creamy peanut butter. The next thing is saltine crackers. Table salt is the third result. A search for “salt” should bring up “salt” at the top. This applies to many other ingredients!

Also, I would love to be able to put in a comment on some of the recipes. I make changes to many of them to lower the points and or increase the quality of them. It would be nice to be able to share these ideas so others could try them. And my last comment is, please put a link so I can print the recipes. I have been with WW for many years and we used to have that option and it has been gone for a long time! Please, please, bring it back 😊.

Search function struggles

The app is great, as is the program! There are many features that make this a five star app. There are two things that don’t work well, or I’m doing it wrong. These are the only reasons for less stars, and getting the attention of the developers. One is entering in a food and the search function can’t find my food, but finds unrelated foods that don’t include the letters I put in the search box, even though I just ate and tracked that item the week before. The other is when I do find an item to track, it ends up tracking it twice on back to back, identical screens, and doubling the portion. All the good aspects are well documented by others. The program, along with this app, have really helped both my wife and me, and now my two daughters. Hang in there, day by day, keeping you eye on the prize, and you’ll get there.

Thank you so much for taking the time to leave us your feedback. We love that you are loving the program! Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

love the app but not the latest update

I love love love this app, but I don’t like that the newest update removed the plus button that lets you add food, recipes, and meals you’ve saved. Instead, you now click the search bar for all of these options to appear, which doesn’t make much sense. I had to come look here at the update because it wouldn’t have occurred to me to click the SEARCH BAR to get to my stuff, when previously it was only used to look up food/products. The search bar now acts like a menu button, and I don’t understand why it’s not just.... a menu button. Like it was before with the plus sign. Maybe this is really picky of me, but it’s less user friendly. Because who clicks on a search bar to pull up a menu??

Go back to the old version

This app is essential for me in my ww journey. It allows you to easily track food and exercise, and the barcode scanner is ingenious!

...BUT the major update from a few months ago is HORRIBLE! I wish I could go back to the previous version!

It used to lay out everything you ate, separately by meal, with points indicated per item on the right, and overall used points and points left on the top. Now they have a summary of each meal, without the points for each food, and if you select a meal to see details, you lose the overall points used and remaining display. I like to see every individual thing for all meals at once, along with the overall points, so I can play around with what to eat when to balance out the meals. The update makes this so much harder! There is absolutely nothing useful about this update. These changes are so stupid and pointless! Please change it back!

We thank you for taking the time to reach out and apologize for your frustrations. Our engineers have advised us a fix was apart of our latest release, 6.11.0. Please ensure you have this newest app version installed, as this should resolve your concerns. If you have further questions or feedback, please don't hesitate to reach out to our Resolution Team at ResolutionSupport@weightwatchers.com. We all are wishing you continued success on your journey.

-Weight Watchers Customer Care-

Love it...one suggestion for improvement

The app and the program are so simple and easily to follow, especially after the changes this year for zero point options!

A few ideas to make the app even better, would be to allow the user to meal plan. For example, list all recipes (such as from the WW recipe index) I want to make for the week, and pick and choose the days of the week to eat them (as opposed to re-entering the points for each day. Also provides a week at a glance option, which might be helpful when pre-planning weekly meals around events. Last “idea” on my wish list, is to incorporate a grocery list that links with your meal plan.

I still think it’s the beat app period, and program due to the flexibility.

Best Chance to Change your life!!!

WW has changed my life. This App has become my salvation. I totally recommend to anyone wanting to have a simple easy to use system that not only helps in tracking meals, it also has great meal ideas plus a new feature called Connect which helps in motivation when time gets rough. You also can earn points that will reward you in free gifts which make great motivational goals to achieve. For myself personally the interaction with other members and the ease of finding a coach at any time when needed is the Best support I could ever have. If you want to make a final change to get off the cycle of bad health This is It!! This IS NOT a diet. It’s a true Lifestyle change and I am now down 80 lbs. in one year. I am forever grateful!

Weight watchers

I enjoy the app and WW very much! 45 years ago I lost 80 lbs when I joined WW. Program was much different with me only getting 1 Tablespoon of Fats a day! I stuck with it with WW meetings and got a pin after 16 weeks going and I lost 50 lbs in those 16 weeks! I then continued on my own and lost 30 more! But now 45 years later I have put weight back on. So I want you to know I am very happy with your program. I talked an employee here at Campbellsoup where we work into joining also, Eduardo Ramos as he weighed almost 400 lbs I was very worried about him. He is very happy with his progress so far. He helped me with tracking meals as I am 72 almost and didn’t understand to well at first. Thank you and have a nice day!!! Sorry I am so long winded (old people do that!!) LOL

Current weight and starting weight are incorrect

Update: WW fixed my account. Thank you WW.

For the past four weeks my current weight and starting weight are linked together somehow? When I correct one, the other one changes too? This is so frustrating. And somehow my daily points are wrong. It has my daily points at 33 when it should only be 28. I’ve called support 3 times, no one can seem to help. I’ve tried the online coach twice (the last time it took an hour to explain my problem). They keep telling me they are “reporting” it but nothing has changed. I’m even considering quitting after losing 30 lbs and wanting to lose another 30. Not sure what else to do? Love the program, just get my account setting right.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

New to WW

I’m new to WW and I didn’t know how I was gonna do on this program. At first it seemed a little intimidating. I saw all these numbers and different sections and I felt so overwhelmed. It took about a day or two to figure out what I was doing. I really enjoy WW, and it’s helped in many different ways. At first I really didn’t believe I would lose any weight, especially a pound per week, but I did!! I was so surprised and happy. I’ve been on WW FOR ALMOST 3 months. I plan to continue my journey with WW for as long as I’m able to. I’m a single mother of 3, and I really do wish I’d be able to afford this WW program for a much longer time. Not only has this program helped me lose weight, but it’s also helped with my depression. I really didn’t think I’d get so many benefits from joining WW. I have not one regret. I’d recommend WW to anyone!!

Could be better

On my iPad, I have to tap Activity several times before it shifts from the default setting of Food.

When adding ingredients for a recipe, it does not include newly created foods on the list.

I would like to be able to duplicate meals for the next day to plan ahead without having to save it as a meal. When I try to do this, it removes the food items in the current day and transfers them to the next day instead of duplicating.

In recipes, when I add a note for preparation to an ingredient, such as sliced or chopped, it does not always save.

When I want to change a measurement of a food, it does not always offer every type of measurement. For example, sometimes a recipe calls for 1/2 cup versus teaspoons, so if I created a food based on teaspoons but need to enter 1/2 cup, I have to calculate how many teaspoons would equate to the measurement called for in the recipe.

Great app, Two things I would change

I think this is a great app, but there are a couple things I would change.I have Daily Burn synced with my app, which I love. However, my husband has also been using Daily Burn and the WW app is tracking both of our workouts. The WW app does not let me delete his workouts, nor am I able to unsync and manually enter the Daily Burn workouts just by searching Activities. My points are skewed because it’s tracking an extra workout I didn’t do. The second change I would make is the process for entering recipes. As it is now, you have to enter each ingredient individually. The MyFitnessPal app allows users to copy and paste an entire recipe and then the app searches for the ingredients. Having this functionality would make entering recipes a much easier process.

Love this app

I love love love this app! I believe it would more difficult for me to manually track and calculate points. The scanner is an absolute essential tool I use while food shopping. The ability to create recipes is wonderful as I can adapt my favorite recipes to WW Smart Points friendly meals. The only drawback is the app's. Inability to use the scanner when creating recipes. It would be a welcomed improvement to be able to scan in ingredients to recipes instead of having to search for them. I also beta tested another WW app and found it cumbersome. I did not like it and switched back to the current app within hours. Overall, I am very pleased with the current WW app. Thank you for making my weight loss journey an easier path with this app.

On the new plan the app fails!

So the new plan released today. You have to hit next to go thru and select your plan. The problem is on the very first page you can’t hit next due to a bug. This is a horrible oversight and this does things like cost us shareholders money when right out of the gate the app fails. After messing with it I found out you can swipe left or right, or if you very slowly scroll next will appear. Scroll too fast you see next quick then it’s gone. Also the faq link in the email simply does not load. It loads the app and that’s it. So another fail. Yet another fail is you get asked 4 questions in app. One of them is what meal is the hardest for you? Huh? In what aspect? Hardest to fit in during the day due to time constraints? Hardest to prepare? Hardest to stick to points?

You have to polish the edges of the app if you want new subscribers and business to grow. This is disappointing as a shareholder or for any user of the service.

We apologize for any difficulties that you have been experiencing. Please uninstall and reinstall the WW app. Email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this if you are still experiencing an issue. We are all wishing you success on your wellness journey.

--WW Customer Care

Amazing app... but there is one teeny tiny flaw...

Ok... this app is actually pretty awesome! I have have been a weight watcher on and off for the last 15 years. It's been about 5 years since I used this app though, and now that I am back on the program, I really think the app is its best version yet. The only reason that I did not give this app 5 stars is because of a mistake that I made in the app this past week. When updating my weight, I mistakenly put in my weight wrong, causing the app the generate "milestone" messages I should not have gotten. When I fixed the weight, the messages stayed. So... now when I legit hit those milestones, I will not get them for real. It's just frustrating that when a small mistake was made, I could not fix it. Kind of annoying. Other than that... really, this app is amazing!!!

Very good, but...

This is a great app to be your accountability partner and diet coach while you lose weight. It really helps you understand the value of food and exercise. It helps you SEE what you are eating and understand the benefit of moving.

But...the app is not amazingly easy to use. You tap lunch and switch over to search foods and it moves back to breakfast..then you have mistakenly put it under breakfast and you cannot just move it to lunch, you have to start all over. Stuff like that. But I get it all worked out and I still appreciate the app.

Weight watchers is a great program that always brings my focus back to the value of food that I eat. I joined and lost after my 3rd child, 4th child, at 50, and now at 61. I always love this plan.

Family options: easily SHARE RECIPES among friends and family

So far so good. The app is user friendly enough. THere’s a learning curve but it makes sense in general. Just a few suggestions to make it closer to perfect:

1. The subscription system needs an option for families. It is an individual journey, I agree, but it makes a lot of sense to do it with somebody else. WHich brings me to...

2. The app needs to implement a way to SHARE RECIPES and MEALS. When you cook AT HOME, people who eat the SAME MEAL should be able to easily TRACK those points. It’s different than sharing unique recipes with the community. Not looking for app cred in that sense, just a way to share the food I made with my family. Sometimes I’ll modify someone else’s recipe and I still want to be able to share that (send a recipe to someone else, perhaps?)

3. Grams! Kilograms! THey’re not evil. Please make them available to ALL, every time, no matter what you look up. SOmetimes that’s the case. The American metric system already oh so complicated. Give us grams!

4. UI. The favorite star. Do you think we could have a real contrast happening when we click on the star to fave a recipe? Right now it goes from dark purple to black. Can it go, say, from black to yellow or green? At this point it’s not practical (usable) since its BARELY VISIBLE.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

What to eat

I think we all struggle with what to eat, and you think I am really not eating anything bad and I don’t over eat, so why am I still overweight!?! While I just started recently, this app it becomes really obvious what is super healthy and you can eat and pair it with something that is okay but then turn around and be surprised at what is really not all that healthy for you. I keep thinking of that book “Eat This, Not That” and this really helps me see what I could eat without wiping an entire food group or even a food out. I think the only thing I would like to be a little easier is how to add a home cooked recipe that has a lot of ingredients together (hot dish/casserole) and make sure I am being accurate about it but I just started so I am trying to figure that out a bit more. Overall, very helpful!

WW is a Game Changer!

I lost 70 lbs in a year with WW and I was eating 5 meals a day. The app is great (if you use it every single day) because when you go to the meetings, you can look back on your choices over the week and it ingrains in you how the choices you made are tied to the week’s results. I especially like the 1 month/3 month/6 month/1 year progress map because you can see your progress long term. It makes the little ups and downs seem less significant and it can really get you through those plateaus.

I’ve regained some weight after taking a break but I’m back to meal prepping and tracking. All my meals and snacks were waiting for me when I came back to reality and this week I lost 5 lbs!

TL;DR The program works if you work the program.

Well done

It has really opened my eyes as to what I have been eating. WW does what it claims, it helps you to make healthier choices, I can still eat what I want, but I’ve learned to limit or eliminate a lot of them realizing how fattening those foods are. Big surprise, it appears my beer belly comes from drinking too much beer. WW has greatly helped me to reduce my alcohol use in an effort to lose weight. By tracking what I ate for the week, I learned to find replacements for my beloved carbs using the food search feature. Am I hungry during the day? Of course I am, but that Is because I was so used to over eating. It’s always hard to begin making a change in your life, but every day it gets easier and, so far, every weigh-in encourages me to keep going. Thank you WW!

Awesome plan!

I had belonged to WW when it first started . Yes, I’m older.... it was so different then. Much harder ....it did work though . But now, it’s fantastic ! So easy and food inclusive . I had started on Keto and it was ok but not for any long period of time . So, a friend told me who had also been on Keto that she was on the new plan and I needed to take a look . The rest is history .... I’m 74 so losing weight is much harder when you’re in the more mature range ....LOL ! My internist was so shocked that I could lose weight . I told her how WW was so easy and it’s just now my way of life .....so, I know now I have found my new and improved way of eating and can finally conquer my life long weight issues....... I prayed for GOD to help me and WW appeared ! Thank you for being my answer !

Great App!

This app is helping me lose weight, which is difficult for me. It encompasses the 4 major health areas; food, exercise/movement, rest, and stress control. There are tons of doable exercises for people of all ages and fitness levels. You can also connect with others on the program for support during your weight loss journey.

One suggestion I have is to include a short text box that can be used to record anything that impacted your weight loss day. It would be nice to see if weight changed because of a special event, holiday, illness, extra stress, etc. I think this would provide helpful insight to the factors that we encounter and how we deal with them. Otherwise, this app is very well thought out, runs well, and is glitch-free.

5 star App for my weight loss

The WW app is just such an amazing and inspiring App and has been for my weight loss and shopping the last 3 years. I met my lifetime goal two years ago and this app has truly helped me maintain it. I’m even under my goal now, yeah, even if I haven’t been to a meeting in so long due to COVID, but the WW app has made it possible to do. One of the best part is all the yummy and easy recipes, scanning possibilities in stores and all the other features which has been added during the last year and has made our home life more easier. Thanks for all you do!! I introduced WW to two of my friends and both have now lost so much weight and both have said they wouldn’t have done it without WW and have made them so happy!

Tricia

I love this app. I’ve been using it for almost a year now (started in feb) and have lost over 40lbs. I feel great and look fantastic. I’ve been having a ton of fun shopping for new clothes and my husband says I’m back to the girl he married (actually only about 10lbs heavier). This app has made losing weight fun and so so easy. I used to hate tracking what I ate and looking up the points but now it’s kinda fun. WW has always worked for me. I just have to get use to the idea that it is a lifetime change not just a diet that you start, lose the weight, and go back to your old eating habits. I know that with this app I can stay on track and keep the weight off this time. I highly recommend it to anyone who is struggling with losing weight 😃

Great app some tweaks still needed

The app has been really helpful in keeping me on track and the Connect feature helps me as an online member feel part of a real community. There are some tweaks needed in terms of being able to go back and read specific comments.

In terms of food tracking, I would like the app to be more intuitive in terms of knowing what foods I eat frequently. It can be frustrating to search for things I literally eat every day. An example is that I usually eat the same breakfast every day. When I do, I can select the breakfast from a list that pops up. But if I eat a different breakfast one day, then my usual breakfast isn’t on the list any more I need to look each element up again. That kind of thing. Other reviewers have talked about some of these things.

Effortless

I’ve lost 26 pounds using the WW app. I was way too busy to count calories, macros, etc., but the WW app literally did all that tedious work for me. It saves my favorites, so all I have to do is swipe to track rather than search up my food. It only takes me seconds to input my meals. Most of the restaurants I frequent are already here too! Coupled with the meetings, the app has helped me regain control over my eating habits, and I didn’t have to give up being a foodie! If you grant access to your activity tracker, your Fit Points automatically load. I often have to press the “sync” link at the bottom of the page in order for it to update, but it’s not a big deal. Earn points for activity and tracking that are redeemable for prizes!

I love the app! Still needs some work but love it!

I really love the app. Been on WW on and off for years and every time I come back, the app has been improved. I absolutely LOVE the FitOn workouts! The workouts, combined with tracking points really helps. I would love to be able to sort foods by point value, especially when searching under menu and meal options!! I would also like it if the items entered by the community were an option to turn on and off to be able to search because there are still items that aren’t discoverable just by searching. I have to go scan the item and try to find it. Overall, really love it. I haven’t reached my goals yet, but if you’re able to stick to the plan, it works!!

Good Ap

I do love the Ap overall. Through it I keep track of my points and get to check out restaurant foods and decide whether some morsel is worth it or not. I also like the scan option, which is helpful, but doesn’t work on every item. I also like the activity tracker, but would prefer to see a cumulative daily/weekly total as with SmartPoints. I’ve also noticed the Activity part is a little goofy (IMO) regarding workout points. For example: water aerobics is very low points while aerobics is much higher for the same amount of time. Now, if you’re up against the pool wall flapping your jaws I can see low points! Water has resistance and multiple types of exercise and a not for sissys!

Overall the

WW Ap helps me stay on track!

Can’t maximize pics on Connect

I LOVE this app with the exception of one thing, you can’t maximize pics on Connect. Connect is the social media portion of the app. There are plenty of things that are posted that I can’t see what they are and I need to maximize the pic to do so. Currently the only way to do this is with a screenshot. They need to give an option to maximize photos with your fingers like on Instagram.

Other than that, I lost and kept off 80 lbs with this program and the app. I like the food tracking and recipes, I LOVE the social media portion. However I feel no maximization ability makes the app less pleasant to use for those of us over 40 (eye problems) who are familiar with technology and know that other apps don’t have this problem. PS. I wear glasses and even with my glasses this is an issue.

Super Useful

Pros: convenient, mobile and allows me to have so much info available wherever I am. Makes tracking a breeze and helps me stay on plan.

Cons: 1) would like to have weight back under journey tab. Flows better with the other info on that section, graph, blue dots etc.

2) adding the nutritional value breakdown to recipes I create in recipe builder. It’s all there for each ingredient, but would be super helpful to carry over to recipe. Especially carbohydrate totals per serving. I have to build the recipe for points, then go back and view each ingredient for carbs so I can get a ballpark number for proper insulin dosing for a family member. All the info is in your database already and would help al members eating low carb for either type one or two diabetes or just because it is helping them on this journey.

Easiest app to use

Love the new Weight Watchers app! Very intuitive, and easy to navigate. One of the best features is selecting a food, and being able to adjust the serving size. For example, once a week I treat myself to half a sandwich with real mayo - instead of the 1 tablespoon serving, I can adjust to 1 tsp and go...bam. The technical chat folks are great. Had a few questions in the beginning, and they helped me out quickly. And so supportive, made me feel like a real person, not just a chat to get over quickly. Mix and match recipes have really helped out with lunch time. Overall, the app has also made me make better choices. A cup of cherries for dessert ( O Smart Points ) over a small slice of cake even a WW recipe makes me feel like a winner.

Maintenance and beyond

I have been a WeightWatcher for many years and every time I feel my weight is getting away from me I go back to my basics. I thought at 77 my weight problems would be over however as I retired all my free time, moving to a new state and realigning my life I found myself needing at least 20pounds over weight

I could probably lead a meeting but I fill my days with things I put on hold while I worked. So the on line program and the ability to track on my phone has put me back in control again. And now another new program to follow and plenty of recipe ideas. Weight watchers has always led me to success. I really love how they meet people where they are at and work with them right thru to success

Linda Ries

So convenient

I joined Weight Watchers years ago and had success but didn’t stick with it because of how tedious the books were. The new app makes tracking and sticking to the points much easier for me. I’m only a weekend into the program but this is was super bowl weekend and my family also went to Monster Jam. Making smart choices should of difficult but I succeed in keeping to my points with ease thanks to the connivence of the app on my phone. No one knew I was tracking what I ate they just assumed I had a text or something. I feel like with me the more I tell about my “dieting” the worse I do because I stress over their asking how I’m doing or did I track. Personally the ability to be discreet seems to be helping me. Thanks WW!

Great

I love using the app when I go grocery shopping. I love the fact that I can create my own meal and save it in my foods. I wish there was a way to exclude foods that you don’t like and search by your area that you live in.

Also it seems to be missing foods that can be air fried and the points for it. In addition the website doesn’t allow you to post new connect statuses with your fellow weight watchers community that something it only allows you to do on the app. I sit at my computer all day for work and would love to be able to use the feature on my computer not just the app.

I also wish that as you’re typing in foods just search that it would default to foods that you’ve listed as favorites or use prior first for seeking other alternatives from the main database.

Buggy

This review is based on the app and not WW itself. The app is very buggy and seems to crash often. It won’t let me delete my scanned items and sometimes hard to navigate. It’s already time consuming and tedious to have to track everything that WW should try and streamline the process even more. There seems to be a lot of items that are still not even on there, exp: gluten free lasagna noodle, baked chicken skin on, etc.

My main issue at this time though is I keep getting error messages saying “something wrong please check you connection” when my connection is 100% and everything else on my phone seems to work. I’ve uninstalled the app and reinstalled a few times and it never fixed the problem.

Update:

I just deleted and reinstalled AGAIN to see and I think the app got even WORSE! Come on WW we are paying a monthly service you should at least get these bugs fixed!!

Almost there

I love the weight watchers app! You can get access to tons of recipes and the community right at your fingertips. The scanner works so much better than it did just two years ago and almost every food is out there! The only issue I can see is that sometimes there seems to be a bit of a lag time for things to post once you've track them. It also seems very touchy and tracks things under the wrong meal sometimes. Overall I love the app and it is a good motivator to become a lifetime member so that I can always have access to these recipes! One new thing I don’t like is that you cannot go back and track things from the day before. Last night I forgot to track my dinner and now the app is giving me rollover points and there is no way to fix it!

Easy site to use

Easy to track daily food as long as i stay with uncomplicated foods like salad or plain meats and fish. Would be better if there was a way to figure out how the serving sizes are determined and what is meant by some of the categories. At times there are multiple choices for an item and there is a range of points from 2 to 8 for what is described as same food. In the restaurant section I think it would be better if there was a way to sort for an item like a chicken dish to compare points. Now the entire proper name of the item has to be entered to find the point value. Also would be great to have a point value for a sauce so that I could make a choice on having the item without sauce to save some points.

Great App, a few updates would be nice

I love this app! It makes the program so much easier! Connect is amazing. As it continues to update and improve, I’d love to see a few functions added. Under the journey tab, I’d love to see a place to record inches lost as well as pounds. It’d be nice to focus on something other than just weight as i’m losing inches but not pounds, which means i’m building muscle but the way it’s set up doesn’t praise that facet of weight loss when you are exercising a lot. I’d also love, under the connect tab, to be able to click on a notification and be taken straight to the comment. Sometimes there are hundreds of comments on one post. When you can’t go directly to it, it’s almost impossible to find.

We are so excited to hear you are loving the WW Mobile App, and Connect! We truly appreciate your feedback and suggestions, and will be sure to share these with our teams internally. We do have great news regarding the notification functionality on Connect. Our engineers have been hard at work making ongoing improvements, and this is one they have been focusing on. With upcoming app releases, this function should be improved. Thank you again for sharing! Best wishes.

App is great overall

Love the app but would like the ability to occasionally attend a meeting without having to spend $45 a month when I only want to go 3x a year for example. The Connect feature is good and inspirational. The points calculator should do what google or iPhone does and show the most often ( in this case, consumed) foods after I type in a few letters....not the entire food title and brand each time. I find myself using other foods just to get the right amount of points

Also on Connect when someone responds to your comment and you get a notification, you can’t go back and find the comment to read the response if there are hundreds or even thousands of comments. It’s really frustrating

New App

I returned to WW and stayed for app class. I had app few years ago thought great idea. Now I think new app much improved user friendly. I’m 68 so I’m not young tech savvy person but I am doing it. Came back April 25, 2919 down almost 25 lbs so I would prove it works!! 👍🏻 now I successfully lost almost 28 lbs still going! Terrific makes you aware of what your eating or choose not too. I have 50 lb goal getting there👍🏻 Down 31 lbs now 12/12! Back on track after isolation!! Going to get going!! Goal here I come! Pandemic caused me to gain back some weight! Back on the road again towards my goal! WW healthy way of living. Well pandemic sent me back up 12 lbs. Difficult getting started but I’m ready good week back in program. Now 2021 back in the game

The App is Very Useful

It’s easy to use and well organized. I really like the quick view dashboard, weekly weigh in reminder and tracker. Also it’s very useful being able to connect to my Apple Watch and scale, so the information is automatically updated and logged. My only issue is food tracking, I wish it didn’t take as much time since my biggest obstacle is I’m busy during my work day and stopping to track doesn’t always happen due to meetings and workload. I also liked that I was able to use my points to donate food!! I love the shopping list that’s actually my favorite part of the App! If I can’t track at least I know what foods to stock my kitchen with. I wish I had more time and success with the app.

The WW App

I am still a work in progress using the app but it’s getting better. I haven’t succeeded with the recipe part but I found a workaround. I have lost 27 pounds!! No complaints here!

It occurred to me that in the blue plan, where fruit is 0 points, that if someone goes over the suggested amount, there should be points for fruit if you go over.

It bothers me that something will say 1 serving. One serving means different things to different people. For instance a Grinders Reuben is 18 points but it doesn’t say how big the sandwich is. I had 1/2 of a Reuben which I counted as 9 points; but it was a 10 inch sub; it wouldn’t surprise me if I should have used more points. I try not to use all of my weekly points but some weeks are better than others.

Changed my life

For real, using this app helped me lose 45lbs and counting. It also completely changes my relationship with food. The longer I’m on it the more it reinforce healthy eating habits. But you gotta stay accountable and log everything you eat. Also, the community section of the app is filled with wonderful, encouraging people.

Really don’t like how the company recently laid off a bunch of lower paid employees, many of which started by doing the program themselves. I also don’t like how they haven’t accommodate for older members when they transitioned to only having the program available on the app. In the future I hope as a corporate company they try harder to be better in treating their employees and older members well.

Best Diet Yet!

I have been on the WW program for almost two years and a firm believer in the plan. The unique way the points system works will amaze. The ability to eat real foods and consciously choose the right foods is like no other diet out there. The phone App ties it all together for you. Due to the crazy times we are all living in my weight loss has slowed but I haven’t completely gone off the rails. The WW plan gives you a new way to eat. I thank WW for the structure and encouragement during this past bizarre year we all went through. I view food through WW goggles and avoid many of the temptations.

Got a question? Ask the App and get back on track.

This is the best plan for anyone wanting to lose weight in a safe and sane way.

IMHO 5 Stars is the only possible choice

While I applaud people suggesting things they would like to see improved or added, five stars is the only fair rating for this app. The program and app have revolutionized the way one approaches lifestyle choices AND the ability to track the success of those choices in order to make profound changes in their lives. That is certainly my experience. Think about the effort it takes to simply have the database of foods and barcodes alone! And there is so much more beyond that that this app does. This is one of the most powerful tools I’ve ever encountered, that can make a huge difference towards the benefit of people’s health and well being. Thank you, thank you, thank you, Weight Watchers!

Eliot R

Houston, TX

WW App a Game Changer

WW has always worked and been good for people who work the program and do their homework all along the way, but the new Freestyle WW App is a game changer. This app makes WW work for anyone who uses it. It helps with tracking points. It helps with knowing what foods to purchase to make preparation and consumption conform to healthiest and tastiest choices. Recipe finder helps to add variety which helps with staying on program. Connect is a built in support system that really works as long time members and new members share their motivations, trials and tribulations, and cheer one another on to total and complete victory. In short, this app is a game changer as it does so much of the research we often need to run to books for. Success is loaded into one powerful app!

The App facilitates bullying but can be fix d

This app has many great features that are overshadowed by the poorly designed and operated Report function. While having a way to report inappropriate posts and comments such as pornography, abusive language and threats, the way that is done in this app is creating more harassment and risk than it prevents. The failure is in the automated removal of reported posts coupled with the absence of any requirement to identify the reason for the report. As a result, some users deliberately report posts because they disagree with or don’t want to see the content, knowing the post will be removed. This then requires hours of manual review of removed posts by ww staff and although posts are sometimes restored (days later) the harassing impact on the poster and her/his commenters is not diminished. This is an easy fix. Have a pop up of acceptable reasons for the report with select buttons. Triage before removing posts.

We want you to know we take your feedback very seriously. We will be passing this along to the appropriate entities for further review. Thank you for taking the time to reach out. We wish you the most continued success on your journey.

-WW Customer Care-

Good app-more information or how to make best use of the app

I like the app, it’s fairly straightforward to use, though admittedly I had to look around and really read other things before finding out the many, many options you can use to keep track of points, food points and how to work that arrangement out best for me! I think something might be added to the app that would actually let users know that there are several different options or ways to create a more personalized plan for you, just not sure where it was to find everything, it was not intuitive for the most part. However once I did stumble on the different variations and how to change things around, I am very very happy!

App not intuitive

I like the concept with points and such but features that you use everyday are buried under pages and pages of promotions and other “help” articles. I want to track points and get out in most cases. Meals that you may have often are hard to find once you save them. If you search for a saved meal using exact name, it’s buried down several non relevant results (hard to find your saved meal). When I contacted customer service for help on finding my meals, they weren’t interested in feedback and sent me link on how to use the app. I would look around for better programs or apps that track your meals/food easily without all the fluff. If they would give me a choice to see all that fluff or not would make this a better app. For now, I would save your money and pass. Updated rating, so cumbersome to log points, enter meals, and recipes. Put the ad stuff on other pages and let me take care of business in an easy way.

Awesome

WW is a lifesaver literally!!! I started last March, and more than just losing weight it has helped me be accountable mentally, and also eat healthier and learn to enjoy my food more. I have lost approximately 88 pounds and have 100 to go. The other thing that it makes me realize is that I can do this. It’s made everything easier, recipes, exercise, being in touch with people who are in the same situation as you, and accountability. When I go to put my points in of the food I have eaten it makes me think twice before I have some thing that’s over indulging because I don’t have the points left. That’s when it kicks in my head that I need to make a healthier choice. Thank you weight watchers, For me WW is a lifetime love affair.

WWApp

It’s great everything you need for your weight loss, if you have problems there are people that can help you online, so your not alone in your journey, there is so many ways to get help. This app and Weight Watchers for your weight loss we even have classes online look for them in the app. keep a positive thought and follow our program and you will lose the weight and imagine yourself in smaller clothes, buy an item for your first major loss it’ll make you feel on top of the world, and most important is shop your closet and draws when you lose weight and get rid of all the clothes you can’t wear anymore, if you keep them you might end up back in them and you don’t want that. Good Luck Everybody .

Extremely useful tool

I always wondered, “why don’t I use MyFitnessPal for free instead of pay monthly for WW?” It’s because WW is more useful. And they keep improving the app in different ways, so I keep getting more out of it. Besides using it as a food and exercise tracker, the WW community posts is something I have found helpful in keeping me on track. It’s like Facebook except only about WW-related topics! During these pandemic times, it really shows you that you aren’t alone. And everything you are struggling with, someone else on that app has struggled with, and will support you. The app also has great recipes, neat fitness videos, and if you track a lot, you start earning points which you can use for things like wine glasses!

Cumbersome tracking

I wanted to love this app, but after tracking food for a few months, I have to say that tracking is cumbersome and unintuitive. I’m confused by some of the decisions they made and often times find myself doing things more than once because the methods they choose to employ for tracking meals vs recipes vs lunch vs dinner and the navigation between all of this is unintuitive. It’s bad enough that I find myself looking for shortcuts and or alternatives in order to easily fit tracking into my routine. Given that one of the core tenets of WW is to track consistently, I’m surprised and disappointed by the means they provide users to do that. If I were them, I would start over and try again from the user’s perspective. The app designers missed the mark on this one. That said, I really appreciate many of the other aspects and the depth that the app goes into to provide data and encouragement.

My pandemic lifesaver

Being unable to dine without fear during this epidemic has been daunting. Grocery shopping, prep, and cleanup takes up a huge amount of time. Although I live in Florida and one can dine outdoors virtually every day, many offerings are not only high in points but also costly. Comfort food and fast food are alluring in these trying times.

Yet, early on I decided to religiously track as well as consulting with the marvelous WW app. Who knew the hidden dangers of food not prepared at home!

This has saved me from making costly mistakes as I choose to measure, track and choose the best options for my food cravings. The versatility of the app is amazing and I am committed to holding myself accountable by scanning and tracking everything I eat.

Great! Lost 40 lbs.

In a way, it seems expensive to pay $20/month for an app but I think it's worth it. Especially when you consider other weight-loss systems – including food I know – cost over $200 a month. I lost 40 pounds in a year, mostly just by tracking through the WW app. I love that it's flexible and handy. I often scan foods at the grocery store to see how many points they are. It seems like most foods can be found and once you get the hang of it you kind of know the nutritional value so you can estimate using similar foods if needed. It's also compatible for use with other diets. I did the 21 day fix and plugged in what I ate to the app, also did slim fast for a month while using the app and it was helpful.

Terrific Tool!

I'm finding the latest WW app to be extremely useful--it's great to have the tracking tool, barcode scanner, recipe builder, and online community functions all bundled together. I only have two concerns: First, I'm questioning how the WW app syncs with my Fitbit account. The WW app seems to be inflating the total number of steps I've taken per day (by counting "regular" steps throughout the day, but also steps gained while selecting a "workout mode")...so I'm pretty sure it's assigning too many "Fit Points." Also, searching for foods offered at restaurants is cumbersome. The scroll feature is very slow, and having to click the "Load More" link every five items is ridiculously inefficient. I hope those two anomalies get worked out soon.

WW App

I like the scan barcode feature when shopping, and the fact that points I track on the iPhone transfer automatically to my computer. I much prefer the point system WW uses now over the older calorie counting method, which became tedious. Having zero point foods is also a great idea.

As far as suggestions go, I wish there were notes sections for both food and activities. The tracked items sometimes aren’t a perfect fit. Also, it would be great to be able to get a concise summary of food and exercise over a week’s time, to figure out how diet and exercise correlate with weight loss for the week. Another suggestion might be to create some short videos on using the App. When I first started using it, I found the instructions too brief.

That’s all. Good job overall.

I love this app still!!!!!!!!!

I absolutely love this app! So much so I use it all the time to track ahead. I look up restaurants we will be eating out at while gone & track ahead this stops unexpected points when making snap decisions on what to eat. Even if they aren't on the weight watchers site you can find them on nutrition sites and get the fat, fiber, carb & protein from each dish and convert it to points using the calculator in the mobile app!!!!!!!

I just wish they would bring back the activity list to make it easier to track new activities, since it hasn’t recognized what I’ve called activities I’ve started doing that I know should count for Fit Points.

I am 1112 lbs down & couldn’t have done without WW mobile!

Hate the new points system

I have been back-and-forth on weight watchers over the past few years and under the old system I lost 20 pounds. I was able to keep my weight down but then it all popped up again over the holidays. So I rejoined Weight Watchers again with the new point system. I cannot believe how much the points have gone up. I now have less optional points and everything is higher. This is discouraging because some of my staples like turkey bacon, have a gone up an extra point for two slices. I am a hungry most of the time and I don't know how long I can stay on this. I am very discouraged about this new program because I don't have the flexibility I once had. That was what kept me on plan.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Please visit https://www.weightwatchers.com/us/m/cms/your-plan or tips and low point recipes to keep you on track. We are all wishing you success in your wellness journey.

--WW Customer Care—

Helps me pay attention

This is a great app to track eating. It has a large database, including restaurants, and you can create your own if you don't find what you're looking for. I love the "create a recipe" feature and "save a meal" for when I eat the same thing again and it contains multiple items. That way I don't have enter all the items over again. You can sync to Apple health but all it tracks there is steps and sleep, I'd love it to track nutrition as well. As a diabetic I have to keep track of carbs, sugars, fats, etc and I wish this app did that too so I wouldn't have to use two different apps for food tracking - this one for points and the other for nutritional values. Overall I think it's a great app

Lost a feature with last update

Overall I love the app. Sometime around the last update I lost a feature I used all the time. You used to be able to click on the calculator and it would let you scan a nutrition label. Not the barcode…the barcode scanner is still there. But I used to be able to do my online grocery shopping and if there was a product I was interested in I could pull up the nutrition info, open the calculator, take a picture and it would fill in the lines from the label. Sometimes I had to make corrections if it read a 4.5g as 45g or something, but for the most part it worked great. Now when I click on the calculator it’s manual entry only. It was so much quicker the other way, even with having to correct an occasional line.

Love the App - update

One minor suggestion the star for favorites items should be a different color. Not grey on grey. ——— Changing from 2 to 5. App is awesome. Prior review was from years back and they have come a long way. Kudos to developers. Never experience any crashing and the food database is impressive. ——— Changing rating from 4 to 2. Since new updates crashes or is not available. More frustrating than anything like the app. better than paper tracking for sure. I think the new serving choices are great. However being from another country it would be nice if there were more of the most common ethnic foods and more of cheat sheets would be great too. Overall it's good but there is room for improvement.

Love it...but one glitch

This app is really helping me on my weight loss/health journey. The only problem I found is that the app is double counting exercise if I track a workout. For example, if I do an outside hike and track the activity that way in my Apple watch, it gives me points for the hike AND, separately, counts the steps for the workout. So I get points for the activity and more points for the steps counted. I figured this out because I don't usually track my activities (I forget to turn it off when I'm done) and looked at the days where my activity is identical to another day, but I received a number of extra points on the days I tracked the activity. My workaround is to not track activities, only steps.

Opinion on WW

I really was not interested in dieting! But Covid isolation was hard on me and I was boredom eating and gained a lot of weight! I am disabled but can walk some! So was kind of mad at myself for weight gain! My granddaughter who is my partner In WW asked what had to lose!!! I think it was easier than I thought to track my intact and let you help me take some weight off and I have! When I get discouraged my grand girl is so supportive ! She has lost weight too!! We are grateful you are offering this opportunity!! Thank you so much! I still have more to learn! You never press me on anything just ask if I want to it! So I think my idea as it is yours a lifestyle change is so exciting! I intent to keep on keeping on with WWs !!! Seventy four year old D

App needs improvements

While ww is helpful and I am losing weight the app needs improvements. Trying to track food is so frustrating with an app that makes searching for the food items so difficult. I search for strawberries to track fresh strawberries and the only options that pop up are strawberry flavored everything but no fresh strawberries. I couldn’t find butter the other day at all either. I could be looking for something by searching the exact same words as another person (my mom does the app too) and she has it found it but it won’t show up in my list of items. The searching tool makes tracking your food a frustrating task and I have given up several times because I can’t find it after trying every combination or words or letters to search without any luck! Fix your app!!!!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Best App Ever

Easy to use! It’s like it knows what I am thinking. I search for foods and it’s up before I even type half the word. I love the fact that the things you track the most automatically are at the top of the search results! Makes it so much easier when there are hundreds of an item like potatoes. The ones I’ve found and tracked before are at the top! The list of Restaurants and their menus is simply amazing. And I can’t say enough about the scanner! Now we get WINs for simply working the program. We can spend our wins on some really neat merchandise. I like that is seems to me all motivational related. Can’t wait to get one of the stainless steel bottles. WW has made this journey even easier and now a lot of fun! Thanks WW!

Need help

I just signed up for the app and seem to be stuck in some twilight zone. All I can do is put in foods into the search, but can’t get out of that. The “done” button is not highlighted, and there aren’t any forward or backward arrows. Hmmmm, how to actually use the app without getting stuck would be helpful! Thanks.

The app works well and has a lot of information. The best thing to do is to take some time to search around and become familiar with what is where. It took me awhile to figure out how to track my weight, but I now know how to do it. Like the recipes and being able to see the points and nutritional value of the food. Also like the access to others on the same journey. It’s nice to be supported.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Frustrating to use

I love the program. It’s keeping me accountable and the website is great. The app however is awkward, bulky and it’s very difficult to find things. I want to use my phone to find meal ideas and recipes and even just to track, but I end up going to the website every time. The recipe layout is trying to hard to be “artistic” and as a result loses functionality. On my iPad I can only see three recipes per page, which is a waste of space. My husband uses an app called iTrack bites and the layout/functionality is far superior. I’m a little sad I signed up for the 3 month free deal on WW, as I’m now locked in for 9 months. Sadly my weight loss journey will last longer than that, at which point I will be switching to that app/program simply for the ease the app affords. Weight watchers is a great program, I’d love to stay with it but I really need the app to be easy and intuitive.

Easy to use but needs to add more foods

I love the mobile app. It makes it easy to track throughout the day and takes less than a minute. What’s a bit frustrating is that when you search for foods you have to add a blank space at then end then hit search. Even then foods may not come up and what came up before, you may not be able to find. The search needs more foods added. I’ve recently used another weight loss app and every item I entered came up without me having to find the package and barcode.

Finally if I’ve made a recipe and want to track say 1.5 portions but it only lets you track 1. This also needs to be fixed. To get around this I enter a simple item to account for the additional points. This should not need a work around.

Doing Great!

I've restarted Weight Watchers for the third time. This time I'm doing terrific! I've lost pounds every week, and I give this app the credit.

Tracking is so easy.

Finding recipes, seeing the weight loss graph, and the days I've stayed in my point range are some of the things I love in this app. Even the cartoon fruits that cheer me on when I've done something right light up my day.

And I haven't even begun sharing or calling up the "hot-line".

Update: June, 2019

I am so glad that this app keeps working, either on my home iPad, or on my old phone. I use my phone for scanning, since I can’t ever get the camera to line up correctly on my iPad.

One thing that would really help:

When points are updated, PLEASE SEND A NOTIFICATION.

I got burned with the beans that went from 0 Fitpoints to 3 fitpoints

Explains why my weight loss was slowed.

Update: Aug., 2019

I use this app everyday!

I love the app.

My MAIN WISH: PROGRAM CHANGE

I am still very disappointed in the award choices for Tracking my smart points...

I’ve called and written many (>4) times, but nothing has changed.

PLEASE, MAKE SPECIAL CHARMS FOR SMARTPOINT AWARDS!

There could be a number of charms for each Tier.

Thanks

Trust me this WORKS!

I watched a friend go from being lethargic and heavy, to being transformed over the course of a year. Her energy levels increased, she fell in love with eating well, yoga, and she found the energy for long walks (which turned into daily 5 milers). All this while I struggled with my own energy and health while following the tenets of various “diets”. Ugh! I saw her eating fresh fruits, including bananas, grabbing the occasional ice cream cone, or glass of wine (all on my naughty lists), and finally, in desperation, I did the free trial WW. This app makes life SO easy. Some days I plan my entire day’s meals, others, I just “app” as I go. I feel great, my energy levels are awesome, and those pounds I’ve been dragging around for the last 10 years are going away steadily.

Good but could be more user-friendly

It is easy and simple for the most part but at times I feel like I have to hunt for things. If I save a recipe I have to go back to the main page, scroll until recipes come up, then look for favorites. I wish there were a quicker way to get to things I have saved without having to scroll and multiple clicks. Same with tracking weight, I have to scroll, then click through to a new screen. It should all be right there with a single touch from the home screen. I am not only coming to track food or activity when I open the app so I wish there was a home screen where I could choose right away what I wanted. I would also love it if there was a place to track water intake since I never get enough.

Almost perfect

The only things that I would like to see added relate to recipes. First, it would be very nice to have a tool to automatically adjust a recipe to a different number of servings. Most recipes yield at least 4 servings, and it is just my husband and I. It is easy to say that we’ll just divide it in two, but portion creep... And 4 servings is easy. If I see 6 or 8, I won’t make the recipe regardless of how good it sounds. Second, it is extremely irritating when scrolling through my created recipes to be thrown back to the top of the alphabet when I exit a given recipe. Third, it would be very nice to be able to search my created recipes for sides, breakfast, etc. if that can be done in the WW recipes, I see no reason for it not to be the same for my created ones.

Love, but...

Maybe it’s me but I have a hard time finding things I don’t go to often. For recipes, a system like Pinterest would work wonderfully! It would allow us to pick WW recipes that we like and and *easily find* them later. I find recipes one of the most difficult to find - always have to figure it out or just search again. We could also save our added recipes there. The recipe builder is so hard to find. And sometimes I find serving sizes unclear. Many say to eat one serving and we have no idea what one serving is. Ww offers so much, as much as you can mimic other social media platforms that most of us are used to, as you already have. Take Pinterest principles foe food and exercise, favorite groups etc. that would give us nice neat “buckets” to click on from one page! Ooh I’m excited just thinking about it 😀

Back on track

In 2015 I lost 55 pounds on WW and slowly 30 pounds of that somehow found it’s way back to my body. Not sure how that happened (haha!). I have to say this new Freestyle program has been the best yet (actually this is my 3rd time on WW since 2009). The over 200 zero point foods gives me lots of room to eat healthier than other weight loss applications that have you count calories. I am STARVING after dinner on those because I do not have enough calories left to eat that late night sweet craving. However with this new program eating eggs for breakfast, tuna/chicken or turkey for lunch and a sensible dinner, I can have the 4 point peanut cluster bar by WW or the strawberry & cream cookie sandwich. Thank you WW for helping me get back on track and eating right!

My story by Joyce D

In the 70,s I was in WW and went by the original plan l was able to work and walk and reached goal and lifetime and key. My health declined and had to stop working and not able to walk. I did Atkins and was successful again but due to health issues that had to stop. I have been in Tops and successful but gained back. I have multiple health issues and my husband and I live with our daughter and son in law. Due to bad eating habits I gained a lot of weight my first year here. Now my daughter is going to WW meeting and doing very well and I am doing it on line and we encourage each other. I love this new point system and I am not deprived of anything and making some adjustments to cooking. Not able to cook but have to keep it simple cooking.

Great app and WW is way easier than I imagined!

Just finishing my first week of using this app and I am already loving it. It’s super easy to use and connects with my Fitbit app and smart scale so easily.

The only feature I wish they improved would be a friends area. I started WW with my gf, mom and sis and we would love to see what we are eating and encourage one another throughout our journey. WW does have this Connect feature, which is similar to what I have seen on Fitbit, where it’s like a social media with other users and you can post on it and share stuff there. This is cool but to find my friends and family through all this is not very convenient.

Anyways great app and program so far and looking forward to getting healthier!

We are so glad to hear you are enjoying our apps' different features. We appreciate your suggestion and will be sure to pass them along for consideration. If you ever need assistance, don't hesitate to reach back out to us. We are committed to your success!

-Weight Watchers Customer Care-

Near perfect and makes losing weight easy!

I don't love apps. They seem to never work correctly. Also, I didn't think WW would work either but was failing at eating in a healthy way on my own. So? I joined and downloaded the WW app. I've been using it for 6 weeks. I love it!!! It's easy to track points. It's easy to find any food or scan food at the store.

The recipes are amazing and you can edit any item or items in each recipe to make it your own and then save it. For example, a recipe may call for ground turkey and it might be 3 points for that. You can change it to ground turkey 99% fat free and it becomes zero points. See food represented by points makes you want to eat the lower point option and it most cases, that means the healthier option.

The news feed is inspiring and I've never seen a single negative comment in anyone's posts. People on the app are here to help each other. It's like a giant family of people trying to live healthier lives and it seems part of that is to simply be kind to one another.

JOIN WW and then download the app. Track your food and weigh yourself weekly. You will succeed!!!

Sedentary Nightmare

Though I have been down for almost 3 months with a non weight baring right foot break (5th metatarsal), I am managing to stay motivated to not stress eat and gain weight by reading to many inspiring success stories on the app. I don’t always track anymore because my days are basically the same. I’ve been tracking long enough to know that I just need to come in under my daily points and that is easy with so many 0 point foods. I snack on 0 point foods, including those that burn calories to digest. I learned about those on the app too. I can’t wait to get this cast off so I can resume using the Get Active link, I didn’t realize how much more rewarding my walks would become listening to a motivator. Thank you WW!

Mostly great app, needs to track calories, macros

I have been on the WW program for 4 1/2 years now and the app makes this program really doable. I love how you can scan foods to find their point value, track water intake, activity, etc. I have lost 90 pounds in the first 2 1/2 years. However, I’ve been on a plateau for 2 years following the program quite closely, tracking diligently, exercising and the scale hasn’t budged. I’ve recently started dual tracking with another app that does count calories and macros and am finding that I am eating way too many calories with the zero point foods. I am and have been on the green plan to limit this problem but I see that is still a problem. It would be a great help to be able to track the calories as well as points.

2nd time around

I was on WW 17 yrs ago and was able to maintain my ideal weight until menopause. Then everything fell apart and the weight gain and body change happened almost overnight. I didn’t do well through menopause along with dealing with family issues, food was my comfort. I tried going back doing WW on my own but I could not keep on track. My sister joined WW who told about the app. So I decided to join again, this is not the old WW of 17 yrs ago. I LOVE the app. No more log and point books. The app makes it so easy to track, grocery shop, eat out and cook. I love the recipes. I’m so surprised, I can lose post-menopause weight. It’s only been a month but I have a positive attitude and an improved energy level. Staying committed.

Great tool

The WW app is a very comprehensive tool to track your experience. It makes the an otherwise abstract process (at least for me) of losing weight tangible and much more effective.

I haven’t used every interface of the app but like what I used and I have a Fitbit on my wish list to track activity.

One shortcoming I experienced an was surprised by is that missing a weekly weigh can costs you. I had no idea about the “weekly weigh in” and its time frame so it was easy to miss. I didn’t feel like a big deal was made about this at sign up. I missed collecting my 20lb weight loss and 10% of my total weight markers on the app. I know it sounds trivial but I wanted to be able to se them as motivation. I mean the purpose of the app is motivation, right? The punitive nature of this step was also a trite and surprising one taken by an organization that understands the psychology of weight loss.

This action was corrected for me on my app after some calls but it should not be like that. People want to see their successes and don’t need to be punished here in a “supportive “ environment. So please correct your software so this stops happening to people with busy lives doing their best.

Down 33 lbs and loving it!

Decent Weight Loss App, Friendly Staff, Too

My weight loss journey has been extremely stubborn for me, but even so, this Weight Watchers app always helps me get back on track, keep a log of my weight, foods consumed, and offers ideas for things I can change in the upcoming week. 9 times out of 10 the coaches are extremely friendly; you can tell they care—this includes the online staff and also the in-person coaches at the Studio. When you connect with other folks trying to lose weight in the app, that is tremendously helpful, too. Oh, I also like that I can access this app so easily on all of my devices (laptop, mobile phone, and Apple Watch). Anyway, good luck to you all, on your journey.

Excellent and fun

Sadly I wasn’t digitally motivated when I was trying to lose weight in 2019–I didn’t get it and too embarrassed to ask how to use it. Now that I’m more familiar with my iPhone, WW’s app has become the greatest tool ever to stay motivated. I needed help tracking and reached out to the community, and got the help I needed. Since then it has been a breeze discovering how to skip around, learning more about what the program has to offer, and grateful for the outstanding support I am receiving. The app is very well designed and creative, and I look forward to tracking more than ever before, checking my “wins”, how well I’m doing, and the kudos. I actually feel I’ll be successful reaching goal with, of course, determination and support, but made much simpler with the assistance of WW’s app.

Very easy with common sense

This app is really easy to use with some common sense. Very clean and user friendly app.

I dislike the chat forum area of the all because of the people on it. I mean , everyone has insecurities and had more cheat days than they should've when eating.... But some people in there lack common sense. Like suggesting they eat fruit all day or a pound worth of a certain food because it has "low points." Lol no common sense. Everything in moderation and quality of food is what counts. Not quantity.

After having a baby and using the app.... It has been very helpful but besides that, it's not a fun or interesting app. Just does its job and easy to use.

Update: 2 years later and new baby, this app is easy to use. The way the system works I don’t like. It doesn’t show you a nutrition intake for the day. Or let you know you had too little or too much protein, iron, fiber and more. Protein has 0 points but doesn’t tell users they hit their limit for the day. That’s not teaching you to eat well. The program works if you have at least a little bit of common sense . But it doesn’t teach you enough on good eating habits. It should display your nutritional intake for the day

Why did I resist so long?!

I'm a paper-and-pen woman, and tracked that way for 5 months before using the app. Why did I wait so long?! I use it all the time now and find it convenient. It's not intuitive, at least not for me, but I spent some time and figured it out. I cook almost everything we eat so I appreciate how it lets me create recipes. My only quibble is that I can't incorporate one recipe into another. If I use some of my own recipe of pasta sauce in another recipe it is difficult to create the new recipe. It may be possible but I haven't found the key to doing that. I use it primarily for tracking food and activity. I don't participate in the online community for several reasons. 1-How many before and after pictures do I have to go through? And 2-I just don't have the time.

Love this app!

This is one of my favorite apps ever! I’m not a whiz at technology, but I figured it out on my own because it’s pretty intuitive/user friendly. What I most love though is how much it offers, so easily!! I can look up any food quickly and enter it, and the app keeps track of my points immediately. I can tell instantly how many points I have left. I can scan bar codes of foods at the grocery store instantly without leaving the app 😁so it’s easier to shop and avoid eating same old same old in a rut. I can find tips, check my progress, even see other people’s before and afters, or read their posts, very helpful when temptation beckons. Anyway, you can’t go wrong with this super helpful app!!

Who knew?

When I started my journey, who knew it was going to work? Not me. Just knew I had to try something. Who knew it would be easy as getting an app on your phone to track your points. Who knew you could find great recipes on the app. Who knew there was a community of people going through the same issues or concerns you had. Who knew they would inspire you. Who knew you could reach out to a coach when you were feeling like This isn’t Working? Lol. Who knew? Not me then but now I know! Thank you. It’s working too, that’s the best of it all. Started in February 2020 and I’m down 58lbs as of today. I have a long way to go but it’s coming off one pound at a time. Who knew? WW knew it would, that’s who. Thank you!!!

Very helpful

I have found that the WW app is very helpful in tracking foods and activities. My one complaint is that I wish they offered more generic activities and they weren’t all mostly FitOn videos. I do numerous videos and classes on my own that are not FitOn, and it would be really nice to be able to just type in HIIT Cardio or Strength Training and have it recognize and calculate points for that. I have done the FitOn routines and they are good. But just having some generic options would be very helpful as well. Other than that, this has been a wonderful experience and I’ve lost nearly all the weight I wanted to in just a few months and am very pleased with the program as a whole and the app especially.

New Weight Watchers

I tried doing weight watchers in the past, before all of the free foods, it did work but it wasn’t easy. With this new program, I can incorporate family meals built off of free foods. Plus, there are endless recipes on the app. I LOVE the app. I do not have time to go to meetings, the way the app was designed makes it easy for me to stay strong on the program. I can create and store my own recipes, look for good foods while I’m out, and much more. The only thing I wish I could do again is take a photo of myself when I entered my weight. Maybe I’m just not finding it, but, it used to have the ability to place pics side by side from your past to present weight loss. Other than that, It’s great!

Meal Planning

I recently joined Weight Watchers and am excited to work with this program. I would like to make an enhancement suggestion for your website and app. From every program I have tried I have always found it difficult to plan and prepare meals without spending time on devising a shopping list for a meal plan. I would love the ability to choose several meal/recipe options and have them create a shopping list directly in the app for me to use. The ingredients could import to a list and be categorized by shopping isle. I could mark the items completed as I shop. The recipes would be saved to my favorites for use when I am ready to cook. Hope you find my suggestion helpful. Thank you.

Mostly Great

It’s nice to have this database of food at your fingertips but sometimes it’s glitchy. For example, the Bubba Turkey Burgers have been 4 points. The other evening I punched it in for my meal and it showed it as 3 points! Wow, the database is keeping up with the foods and I’ve gained a point! But when I clicked on it to record it, the points read 4 again. It’s little things like that that happen infrequently, but enough to be a bit of an annoyance. (I just inputted turkey burger again and the same issue is happening. I have screenshots to prove it.). Also, the food manufacturers are changing their product nutrition which is affecting points value. I wish WW had a better way of keeping track speedily of the changes.

Staying on track

I love the WW app! It keeps me in check, logging everything that I eat, even when I go overboard and eat more of something that I know I shouldn’t. I constantly look at the components of the app which help me staying motivated. I truly believe WW is the only program that consistently works, eating regular food in moderation and not depriving myself of anything!it is a way of life.

When on vacation recently, I found it difficult staying on track. I went to the app and received support in real time that motivated me to do better. Even though I gained that week, I feel without the support of those messages to me, it may have been more! Back on track this past week loosing 5.2 lbs! The WW app is a godsend!

Walt Fieger

Simply the most effective diet app!

Yesterday was my 72nd birthday. My BMI 6 weeks ago was 29.9, my weigh was 218. Today, I weigh 204, and have a BMI of 27.7. So, I am overweight, and have been almost all of my adult life. The tables say I should now be about 175, which I have seen only once in my life, for only about six months. It was 1976, and I lived alone in a trailer at a coal mine in West Virginia. God willing, I will never live alone again in what is left of my life! Losing weight in 1976 was hard for me, and hard on me. I did not truly learn about weight watchers until 2011, when I lost 23 percent pounds, tracking every day that I lost weight. The bad news is that I gained weight when I stopped tracking. I recommend Weightwatchers without reservation

Great app!

Very easy to use! Tracking your food takes no time. The syncing with the Fitbit makes exercise tracking easy. Their online support is quick to respond. Being able to scan food in stores to see the point value is especially great. I would give it 5 stars but I believe they forget about lifetime members. They stop sending encouraging notes which I think is needed just as much to keep you striving to stay on program. The program continues to improve and I believe it is the best one out there. P.S. Attending the meetings may seem a waste of time to some folks but it provides you the accountability, you gain partners in the battle, and gain ideas from others on what works in real life situations.

Love it!!

The Weight watchers plan & the App makes losing weight as easy as it can possibly be.

Let's face it - it's not easy trying to lose weigh with our busy lives but the App, for me, makes it almost effortless.

Tracking my food is such a breeze & the new plan with all the free foods is life changing for me.

I live in a pretty rural area with limited meetings to go to get weighed in & therefore the App is perfect for folks like me.

Also, once you've used it for a while it remembers foods you tend to eat on a regular basis & I can enter a whole meal in a jiffy.

The other fab aspect is the recipe builder. I can make soups I love, dinners I love & it figures out the points for me. It's brilliant!!

Oh, & don't forget the exercise tracking, too! I can track everything I do & feel great about looking after my body & spirit.

I bake desserts for a living & so it's tough to not pick while I work. But when I want to get real I turn to my trusty Weight Watchers App & since January 2nd I have lost over 9lbs. I've had a few blips on my journey but get right back on the wagon & keep going.

Thank you Weight Watchers. This plan & this App is the only way to go for me.

Back to Lifetime

I have been a WW member on and off since 1984. Five years ago I reached Lifetime status following the PointsPlus program and attending meetings with a strong leader and active members. A lot of life happened since and I regained weight.

I decided to rejoin WW on November 18 because the new myWW program seemed to offer the choices and flexibility I want. I chose the Purple plan and am already down nine pounds! I love my workshops, coaches, and guides, having known them for years. But what is making the difference for me is the absolutely amazing, interactive, and easy-to-use app! I used to keep a detailed written food & activity health journal, but I gave that up once I realized the app was doing all the work for me! I love how I can enter the name of the restaurant where I’m dining and the meal I chose is listed and can be tracked with a click.

Everything I need is on my WW app. And since I take my iPhone with me everywhere, myWW is always with me, offering encouragement and support. BRAVO, WW!

And as of March 20, I have lost 24 pounds!

Kris Harbison

***And as of December 9, 2020 I have lost 44 pounds. Still loving the WW program, the Purple plan, and the amazing app!

Kristin1955

food database needs improvement

Overall this app is well designed and works well for tracking points. My only real complaint is the food database. I would say about 90% of the items I scan the barcode for come up with the wrong data. Sometimes it’s the right product, but the nutritional values are wrong. Or sometimes the serving size is wrong. Or the product name is wrong. This forces me to constantly create a database of my foods which I won’t necessarily eat again, and there is no way to link a My Food item to a barcode so it will always search the wrong item. Also when searching I constantly find multiple versions of the product, all with incorrect nutritional data. There is no way to report a problem or correct it.

Week 1 using the app

I am proud to be part of the WW community. I was previously years ago, but with the rebranding and the addition of the most trusted woman in America as a partner, I was happy to take advantage of the new year’s offers.

I had been using My Net Diary and I find that application a little more intuitive. Especially when tracking food. But it might just be a transition phase for me, the user. On the WW app I wish the points math was laid out a little more clearly. Always reminding me how many points I get per day, not having me go back to my profile to be reminded what “blue” means. Just reminding me what’s remaining, causes a bit of panic, because then I have to manually add up how many points I’ve consumed. That could be an easy adjustment I would think.

Thank you for listening.

Great app for weight loss

I decided to start treating myself better because I deserve it! My husband’s health plan includes great options to help with this! In fact quite a few health plans offer this so I urge everyone to use them! One was free WW for 5 months if you agree to pay a reduced monthly fee for the remaining 7 months plus I get money from the company placed in my HSA after completing 6 weeks! I call this a win win! This app works for me because it does not require attendance to meetings. You can go if you need the people support and some do. I use it multiple times a day and follow other members during their journey and receive feedback. I’ve also used the suggestions and found some really good recipes!

Kibby Rose lifetime member

If when u make changes to the app, please let your leaders know so that they can help individuals in the meetings! Most individuals in the meetings in Bowling Green Kentucky are 60 and over and when you ask your leaders what is going on and they don’t have a clue because they didn’t know, it looks bad on them. And my question is.....if the app is good like it is why do you keep making changes! I know you are paying somebody to do your app/website, but you need to keep it the same! It is hard enough when you change the program much less change things online when the majority of the people are not used to that! You really need to have some serious discussions about that!

Review of WW app

I love the app. It is so easy to use. I have been a member off and on for years. I have always faithfully tracked my food by writing everything by hand as I did not have a smartphone. In December my son bought both my husband and I new smartphones. I love my new phone and this is my first experience using the app. It is so handy in the grocery store and I feel like I’m telling God what I eat so I’m honest as I can be. Like someone is critiquing me on a daily basis. The reason I didn’t give the app 5 stars is because my doctor wants me to keep tract of my sodium intake and that is the only item I have to do manually. I have checked other apps for sodium and haven’t found a good one yet. Otherwise the WW app is wonderful. Thanks for all the work that clearly has been put into this app.

It works!

Coming back to WW for the 3rd time, I expected to last a month. The app makes its easy to stay on track. With so many restaurants, recipes, and the barcode scanner, tracking food is so much easier. The 0 point foods have made this round so much more sustainable. I love having the connect feed in the app. When I need some inspiration, there is unlimited support, suggestions, and real people there to help. I also love that activity syncs from my Apple Watch. This is the best WW version yet - and keeps it really easy for people who can’t attend meetings. If you’re on the fence about joining, I highly recommend it - the app gives you the tool to succeed. I’ve lost 37lbs in just 3 months and couldn’t be happier! Thanks WW!

Thank you.

The App helps me feel like I have a bit of control before I eat something. Also I am realizing that I can be honest about what I eat. Both of these perspectives are significant help in my weight loss endeavors.

The author of this app has demonstrated that the struggled with weight is familiar to them. Example: the large variety of measurements causes unnecessary defeat from frustration and honest mistakes. This app makes measuring understood and second nature. It has a way of leveling the ‘playing ground’ for getting the hang of portions.

Sure the app has many more features. The accuracy, and confidence of figuring out what do I eat next, and how much, are essential to my success. I am grateful for this app. I would not be in WW without it.

No daily points total on meal page!

I give ww 5 stars. I love it. I’m down 50 pounds. The app was ok but sometimes glitchy. The latest update took away the ability to see all the food I ate for the day at once and makes you click on each meal. This in and of itself it cumbersome and annoyed but what’s worse, when you go into the meal the header with how many points I have left disappears. This is egregious. Please fix this. And go back to being able to see everything on one page. I like being able to scroll though my whole day at once. I get that from a tech perspective this change may seem more streamlined but it’s not useful for someone who is trying to be super aware of what I’m eating.

Better & Better

I enjoy using the WW app everyday. It is constantly being improved. But please replace the “share” button. I used it to share foods and recipes with my daughter who I encouraged to join. It’s a cool way of connecting with the person you brought to WW.

I wish I could see trends in the form of a graph I can use to focus on weeks I do well vs weeks I don’t do as well. I want to identify which meals I need to adjust. For example, Seeing a month of dinners or lunches may help me see weak points in my menu. This information is already present. But I would like to see it pulled together in a report where I could see it in one snapshot. Reporting always seems to be the last frontier in application development.

WW program is great! The app? Not so much.

I’ve had success following the WW lifestyle, and am happy with my success. However, this review is about the app and not the actual WW program.

I’ll just get to it:

Most of the barcodes you scan will be incorrect. Why? Because whoever enters them in will have entered in data incorrectly or even just left data out completely.

As well, almost all restaurant data is incorrect.

Here’s the kicker: you can’t report a false barcode/menu item or remove it/correct it on your end. Rather, you just enter in the data yourself under calculator and save as favorite.

That’s all well and good, but this app is supposed to make things easier, the barcode scanner is touted by WW as being a great, simple tool to aid you in your journey.

But without accurate data, you don’t get accurate points. And without accurate points, you stall in weight loss, you don’t lose at all, or you lose slowly.

My biggest gripe about this is that I’m here wondering how many more pounds I’d be down if 95% of the time I’ve used the app, I’ve realized that WW nutrition facts are mostly wrong.

TL;DR enter your foods under the calculator setting. WW data through barcode scanning isn’t accurate. It’s the only surefire way to calculate your points.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Feel free to email us at ResolutionSupport@weightwatchers.com with any issues that you are experiencing.

--WW Customer Care

I Love WW, but ….

I love the WW program, it definitely works, if you put in the work and follow your allowed points on plan. It’s a great program and flexible which is super important in daily life.

I like app the features of the app, the connect feature is great, I look to it daily for inspiration and it always helps me.

The But, in this is, and I’ve voiced my concern more than once, the connect part of the app: there are many posts that include so many things that do not inspire weight loss or Heath and there’s no reason for it, the issue I have is: cursing and language that’s so unnecessary, language that doesn’t need to be there AND nudity- I don’t need to see everything in someone’s underwear and WW does not monitor that !

Luv WW app

It is easy to use. I can plan ahead for special occasion meal points. Restaurants are easy to find. Rather than being in a food rut there are always recipe suggestions. Serving sizes are easy to adjust. I love getting blue dots for my activity! It is motivating. Just wish I was able to track my weight. Can’t get app to work and can’t meet at workshop. When I called in tech had no patience so I ended that call since not getting anything done. Plus neither the guy on the call or me were enjoying talking to each other. He was very curt.

The app is fully working so able to track my weight now which I appreciate since we don’t have local meeting. Appreciate the connection with other ww members

Super time saver

My fav feature about this app is once you get your typical meals and recipes loaded, tracking after that is a breeze. You can also search recipes by ingredients you have in your fridge and scan bar codes to easily load up far more foods then I would’ve expected to be in their database. They’re also working on getting Alexa integrated although that’s not working yet. Two wish list items: 1) the recipe links were near top of page. I use them all the time and wish I didn’t have to scroll to bottom 2) wish users could rate recipes on 5 star system as well as tag recipes that are user friendly, gluten free, etc. Crowd sourcing this info would be great!

Great app is my key to success!

As a lifetime member (who strays!) since 1995 I've seen WW evolve from servings, to points, to fruit's a 0 yay, picking up technology along the way. The app has come gone from almost unusable to making tracking almost seamless. The deal maker is the barcode scanner. From the fridge, to the pantry, to the store, point and track. The search bar is still somewhat frustrating and I’ve basically replaced it with the barcode scanner. I would not be on WW now without the scanner. I've got my longest tracking streak ever this time around. The app is full of recipes, 24/7 chat, articles and activity ideas. Compared to prior versions it gets 6 stars! Always researching, always innovating, A+++ for WW

Awesome App

This App is amazing. To be able to track everything I eat. Find recipes. Create my own recipes. See posts from others in the plan See food finds other people’s recipes. You have this down to a science. I love the psychology of it’s not a diet it’s a lifestyle. A much better mind set for success. I am in the purple lifestyle and love it. I don’t feel deprived. I’m experimenting with new recipes. Most of which I have enjoyed immensely. I feel that this program/lifestyle is nothing short of a gift to help me stay on track to better health. I’ve been in the program for 6 weeks today and feel so much better than I did 6 weeks ago. Thank you, thank you, thank you for this wonderful app.

The WW app was instrumental in helping me reach goal

The app is fun to use and has a considerable amount of foods that have been pre-programmed with SmartPoints for all programs. I like the FitPoints feature and have my Apple Watch synced with the Activity app on my iPhone. I would like to see more “intelligence” around determining the correct level of Daily and Weekly SmartPoints after a person’s goal weight has been met. I reached goal seven weeks ago and am still groping around in the dark trying to add more SmartPoints (but not too many!!) in order to maintain. It would be great if the app could suggest specific levels based on a more comprehensive analysis of my eating and activity levels as well as the usual height, age and gender.

User friendly and complete!

This is a great app with tons of functionality. It makes tracking points so quick and easy! I love that it has such an extensive food list, including restaurants and WW recipes and recipes you can create yourself. The label scanner makes tracking packaged foods a breeze. The app can also sync with your Apple Watch or Fitbit to track fitness points automatically. WW Connect is a private social media group where you can share your own journey and get inspiration from others. And you can find nearby meetings, chart your weight loss and learn new tips and tricks every day. The new WW app is a must-have for anyone using WW, it makes life easier and helps you stay on track.

I love the Freestyle program but . . . .

This app doesn’t load my weight automatically. I love the Freestyle program but my app doesn’t update automatically after my weekly weigh in and it doesn’t load my name on my day either. I don’t understand why it’s almost like I have two accounts but I don’t. I have a monthly pass and bought 6 months in advance and my group leader still has to correct the program every week. It wants to charge me weekly. I have chatted with technical help and have called them. Both times I was told it was fixed. Nope. I have deleted the app and re-installed it and still no success. If I log on to my account on my desktop; it works perfectly, but not on my IPhone.

Awesome app!

This app simplified my weight loss journey as I very easily log what I eat. The app far exceeds my expectations, and I’m giving it 5 stars.

For the developers I do want to suggest adding a word search for my already scanned foods. Right now they’re sorted alphabetically, which isn’t helpful if I can’t remember what brand they’re listed under. For example, I may not remember the exact name of an item and may have to look under Friendly Farms, Fit and Active, Trader Joe’s, Casa Mamita, Berry Hill, Cambridge, etc. before I find the crackers or yogurt or other item I would recognize. I’d rather word search by the item, like “wheat crackers” and then recognize the Cambridge label. Hope that makes sense to you. I scan a lot of items.

A winner ww app

I really like this app, it’s the best I’ve ever used, there are a couple of improvements to be made, only because life requires many needs for many situations, I don’t mind paying a monthly fee for this app, I’ve paid more for apps that couldn’t provide half of what this one does; what I would like to see added is nutritional information, because when I fix my meals I like the family to enjoy it too, and some of my family members have diabetes and has to count carbs for insulin; I like to cook, and it is a certain challenge to come up with new recipes that fit, and I like browsing through new ideas and suggestions from other members who are so creative; keep up the good work!!!

App not working correctly

Two days ago I started experiencing problems with my app. I would track my meals for breakfast, then for lunch. Instead of switching to the lunch it tracked everything under breakfast. This problem continue with dinner and snacks. Sometimes it would clump everything under another meal time. I messaged a trainer but she said no one else had reported this problem. I tried logging on directly to the website and had similar problems. I deleted and reinstalled the app, and made sure my iPhone had the latest update. The problem continues. The tracking points are adding up correctly but clumps all foods under one meal for the day. I don’t know what else to try. Very frustrating. My husband and I are both members and login and out of the same app. Could this be the issue?

We do apologize for any difficulties that you have been experiencing. Please email us at Resolution. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

WW app

I can’t say enough about the WW app and the ability to diet without having to go in to meetings! Sometimes, you just can’t get in to weigh in but if you are diligent about logging your weight, tracking what you eat and your exercise; you become your own accountability representative with the help of the app. You need to be honest with your posting or it won’t be accurate! My doctor gave kudos to WW for the best diet outside of visiting a dietician and he said they are about the same in successes!

He did not recommend doing WW on my own without having the accountability of the meetings. So far I love it and doing WW along with my sister gives me just the accountability I need to stay the course!

Thank you WW for the well

built app!

Good but could be better

I use this app all the time, everyday but I am human and occasionally forget to put in my exercise. Then the next day I see that it is missing.... too late. I can go back I can put in or take out food but not exercise. (could be better) Secondly, I would like to own the app so that I don't pay $20 a month or more for the rest of my life. ????? Maybe only pay for up grades? The other thing that is a bit wacky is the descriptions of food items. They are great when I have a food with a company name but when it is a “spinach salad” there are so many to pick from and none meet the description of my plate. I don't have a solution but maybe a description on the possible ingredients and choose the weight/amount of each ?

I’m in love 😍😍😍

Honestly, WW has come so far. I don’t know if I could do any other program now that I’ve been so spoiled by this app. It has everything. Tons of different kinds of motivators - from wellness points, badges, charms, fellow ww’ers sharing their journeys, barcode scanner, workout audio, and... the recipes!!!! OMG THE RECIPE FEATURE IS🔥🔥🔥!!! You can search by cuisine, ingredient or just browse different collections. You can change the recipes if you want, or you can create your own... and it is literally as easy as scanning bar codes. I’m in love. Even my tech-challenged mom has joined, and she loves the app! It really has something for everyone and actively helps you stay on track and motivated. Do it!!! You will not regret it.

Wish you could delete Fitbit Activity

There are times when the Fitbit Activity is overcounted, I.e., when you set it for a workout, but then Fitbit automatically picks it up, too. So I get 5 points from what was picked up and 7 from what I set. I would like to be able to delete the 5-point one. Now I have to keep in my head how much I need to subtract for the week.

Another bug that I reported: when I walk my dog, he will sometimes lay down for a few minutes. When we resume, I will see a 70 minute walk and a 42 minute walk and get points for both. In reality I only walked 70 minutes. It’s like it starts a new walk without terminating the old one. Fitbit says I walked 70 minutes. So once again, it over counts, and I can’t delete the 42 minute walk.

Bug fixes

I love the app and it is helping a lot with loosing weight and helping me see and understand how unhealthy some foods are and it allows me to still eat what I want.

My biggest issues is that the fit points are having a huge glitch. On the food section it says I have 32 points for the day. On the activity section it says I have 29. The activity section is always super glitchy and doesn’t load previous days so you can see your fit points from days before. I also don’t think the app looks at how active you are. I’m allowed 30 points a day according to ww but I burn a lot of calories daily and it often leads me to feeling extremely fatigue. Yes I have the weeklies and the fit points to use but it also makes me feel bad about using them up. It feels like I put in hard work for nothing.

Weight watchers and app use to be paid.

This is truly upsetting, no one on the weight watcher site when I read and then decided to join mentioned anything about using I tunes to be paid. It should be told to you! Also with the reviews have no real good news either. Problems with payment and that could not be fixed. Another one stated that at first the app worked well but after an update could not even use the app. No positive feedback on anything being resolved either. So needless to say I am hesitant to continue on with this whole process. Maybe an app. Should not be used or be available until such issues are fixed. Weight watchers needs to tell potential clients how they will be expected to pay. And years ago the app was free. I am very DISTRESSED about all of this and now have to figure out if I should continue. Even is these issues for people had been fixed for them I would not feel so anxious.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@ww.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care—

Great app, but needs healthy checks and additional features.

Love the app, but please return the healthy checks to the dashboard. I am using two separate apps to track these things because if I don’t track my healthy checks, I tend to lose count.

Also, when you add an item, you have to know the nutritional makeup of an item in order to calculate it.. so it would be so nice if there was an extra feature that we could look at that tells us our overall calorie / nutrition intake for the entire day based on the items we tracked that day (so essentially it would tell us “you had this many grams of” sugar, sodium, fiber, and etc). This would help a lot with sodium and sugar. Right now I am also tracking with MyFitnessPal, because it has that option.

Could be a lot better

This app is great for tracking foods, scanning barcodes, and tracking weight. However, I feel like it’s upgrades behind where it needs to be to compete with other food/fitness apps. Connect is great, but it’s so slow. I scroll through 5 posts and I have to sit and wait until more populate and sometimes that means the app makes me start from the beginning. Also, when I scroll, I end up “liking” every post because the touch it’s so sensitive compared to other apps. I wish the app had algorithmic technology. I like to look at about 2 different kinds of posts (low point meals, transformations) and I personally don’t care to scroll through pregnancy announcements, videos of people’s pet ducks, or acceptance into the peace corps. The app can also just stop working and slow down—that should not happen to a company with over 1 million subscribers.

So helpful

I really like this app. I think it has definitely helped me lose 15 pounds that I likely would not have been able to lose without it. I am extremely busy and work about 50-60 hours every week. Losing this weight without this app would have been nearly impossible. It has access to recipes and you can program your own meals that you make regularly into it to track points. It is overall amazing. It allows me to quickly track my points with 2 minutes or less of my time every day. It also helps when I am faced with a decision and need to figure out what I should eat based on how many points it is. I cannot recommend the app enough.

Great way to stay on program

Weight Watchers has really improved my ability to journal daily, keep me focused and also made it easy as pie to use. Can't say enough good things about it.

One point that would make the app even more easy to use is solving the issue of not always having internet access. I don’t know all the technical ins and outs of how to make it possible to “batch” your tracking details until you can get to internet access. This way you can still track and keep yourself accountable until the tracking can be posted to your account. I’m currently on an eleven-day cruise and am determined to stay on program. Not having a way to post is making it very difficult. Just a suggestion.

Thanks for all the work.

Needs a few fixes

I do like this app. Easy tracking, calculator & activity tracking. Lots of recipes & restaurants . It will save your scanned foods so you don’t have to rescan every time you need to track.

Now the issues. 1.The app doesn’t constantly freeze or not work & I have to close & try again later in the day which gets annoy because I like to track before or right after I eat before I forget. 2. I wish that I was able to add my measurements. I think it would be helpful to not only track your weight but see how many inches you are loosing. 3. When creating a recipe I wish you were able to scan food & add it to the recipe. Right now you either have to know the points in your food or prescan all your foods so they are saved

We are happy to hear that you are enjoying the use of the WW app. We will gladly pass on the suggestions that you have given to the proper department for review.

--WW Customer Care--

Weight Watchers made idiot-proof

I did weight watchers about ten years ago and had trouble because my main tool was giant encyclopedia to reference point values or an abacus-like slider to try and calculate them myself. Grocery shopping was a marathon and trying to eat out a nightmare.

Welcome 2019 and the digital age and EVERYTHING is simplified. There’s barcode scanner that will instantly pop up the point value for literally anything. There’s also a search feature for when a barcode isn’t available. At no point am I second guessing /what/ something is or how many points it is.

In addition to simplifying the counting and tracking process there are other perks like the social media aspect of “connect” which works for moral support and meal ideas. There is a whole section dedicated to recipes to help on your journey. There’s also an option to chat with a coach if you do find yourself lost.

Ultimately as a busy millennial that doesn’t really have time for the ww meetings of the past I feel like this online app perfectly encompasses everything I need from a program like ww in a tidy little app. I have no complaints.

Best program ever!

Best weight loss program ever!!! I’ve done it multiple times in my life and have always been successful. At one point I lost 110 pounds! I am a wine, pasta, and chocolate lover and I can still eat all of it and lose weight. It’s truly a lifestyle change and they do not push you to buy their products. They teach you how to eat healthy without sacrificing the food you love. You can even go to your favorite restaurant and eat out with loved ones! The weight really stays off and if you fall off the wagon so to speak, you can get right back on! I absolutely love the fitness videos and the ability to join chat groups to get that extra support! I love weight watchers and will always be a loyal member!

Great but ideas for improvement

Completely love the app. It’s beautiful, and I love its design. I use the app all the time...I just think it could be better with 2 things. So like I love the water tracker part it’s awesome and I love the little water wave when you track it but FIRST idea is I wish they had a different way to put in exactly the amount like type it in manually OR either maybe have the option to say you drank 20oz and then an 8oz. When I try put in different ounce amounts it deletes my old track that I put before for example like if I track 20 oz and then I drink another 8oz I can’t track the 8oz because when I do it deletes the 20oz. SECOND idea is I want an option for dessert like have breakfast lunch dinner and dessert and snack. I think that would be awesome.

OK App - Poor Customer/Tech Support

The app is ok to use and not too bad to navigate around - the minor issues I have seen are putting food in for one meal and having it end up in another (select lunch in the food selection and it goes under breakfast). The biggest problem I have with the app is that I cannot track my weight. Every time I try to add my weight I get the message that “we cannot track you weight at this time”. I called Customer Service/Tech Support, they verified I had the latest app, told me to log out and log back in, when that didn’t work they told me to delete the app and reload it which gave me the same problem, finally the support person said they did not know what to do... COME ON, I pay good money for the program and being told they don’t know what’s wrong is not acceptable!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Ww apt

This is an easier way to track food than writing it on paper. I was not able to get it on my windows phone which is a minus and it sometimes doesn’t have the foods I am trying to track so I get something similar. I like how it has most restaurant’s menus. I need to look ahead of my order however. The activities part is a lot harder to use but I am finding something similar to what activities I do. Most of my activities are now PT since I am having knee replacement surgery.

One thing I wish Ww would do is keep the foods I like so well. I really used the creamer and shakes especially on trips since I could fit them in my suitcase. I loved the mint but they stopped making that. It might be since it didn’t have a long shelve life. I also liked a cinnamon cookie they made a few years ago that they no longer make.

I get frustrated that if I see on a food item or know the ww points I can’t just put them down I have to stroll down to find it every time.

So basically I love the app but sometimes hate it and please bring back those ww foods you stopped making. The chocolate and mint shakes, pumpkin spice creamer, and those little round cinnamon ginger cookie packets.

Best Weight loss app EVER!!!!

Never would of imagined how easy loosing weight became until I downloaded this app! I’ve been on WW before but the app is what makes 80% of the loss! Connecting with others on the same agenda to be healthier and eat better in life, just works here on this app. Plus, the new program Freestyle is awesome. We love list of 0 smartpoints and fit points too!

My only recommendation is that the app update their product, so that we could get notifications. It makes things easier when we can see there’s a pending notification awaiting the user. It’s not real time, we have to sync it manually to see if someone responded to a post or another post you commented on. Hope things change.

No sharing recipes

My fiancé and I just recently started weight watchers. The program is really easy to follow and get a grasp on. The app is easy to work, although it doesn’t always search for a food when you type something in the search bar. And you can create and save your own recipes. The only downfall to saving recipes is you cannot share them with others, like my fiancé. We eat the same things all the time but we both have to enter in the recipe. It’s a little redundant and I know he is not going to stick with this if it becomes to much of a hassle. Being able to share recipes with others in the program would make a great feature for the “community board” because it gives people new ideas and helps see what others are doing and makes it easier to track.

Seriously, just TRY for 1 month!

I was skeptical of the WW plan mainly because I have calorie counted for 9 years. However, I eventually plateaued. WW becomes second nature. I have been using this app for one month, and have seen a radical change in my life. I started exercising and indulging in foods that I never would have eaten before WW. I feel SO good eating and living my life. I feel much less stress mostly due to the zero point foods and the “weekly points!” It really makes me want to save up my points and spend it on something really good over the weekend, yet still eat during the week. Or indulge a little bit every day! It’s really something I could see myself using for the next 9 years of my life!

Love it but a few little things to be better

I love the app. A do miss the old check list for fruits and veggies that you ate (servings). I get that followed the dood pyramid but I do think that is a good self-check when evaluating your own progress from week to week to set the goal of “what do I need to do better.”

Mainly, my thought for an addition is this: WW weigh-in booklet has the reflection sections. I would love to have that on the app! Even a few prompts for us to journal into each day or week, I think that would be fantastic and reflect the program in full. Could give a few rewards points for that too ;-) but honestly, I would love to call upon what I was thinking or reflected for that week just like we can scroll back to see what we ate week to week.

Tracking made easy

I love the WW app. The recipe builder has been a lifesaver for rehabbing my go to recipes and making them lower point friendly. I just pop in lower point substitutes and the app does the work for me. I love the connect option, and the ability to collect Wins.

The only reason I didn’t give this a five star rating is because when I first signed up my weight accidentally got put in as 524 instead of 245. So when I corrected it several days later, it showed all kinds of badges, 100 pounds lost 200 pounds lost etc. etc. I can not get those badges off I was told unless I start a whole new profile in which I will lose my Wins and any losses I’ve had. It would be starting over. So I will never get a badge for any of my accomplishments. ☹️

Great app

This app is fantastic & keeps me totally aware of what I am eating. And bc it’s so easy & user friendly, I do track every day & rarely miss a day.

There are a few things I’d like them to update howeve; like the search engine for foods you saved. Sometimes it doesn’t find them & that’s aggravating bc you save them so you don’t have to look them up again …. but then you have to over & over again.

And you should be able to copy a day to another w/o losing that data from the day copied. There are many days that are the same or similar in tracking so that would be time saving but if it loses that previous day then your tracking total is ends up off or wrong.

Great Resource Really Works

I had successfully lost 25 pounds on my own efforts (calorie counting and more exercise) but reached a point where I couldn’t lose any more. Hit a plateau. I decided to give Weight Watchers a try to lose that last 10-15 pounds, and I’m so glad I did. The app is a vast resource of information on foods and food brands and it helps you to make healthy choices quickly and effectively. It also helped me understand that a lot of foods I thought were healthy actually have a lot of calories and hinder good health and healthy weight. I log my meals and I’m able to make good choices around my eating, and my health and weight has improved a lot. I’ll be using this app for years to come.

Love the new updates!

I absolutely love the new updates to the WW app. IMO the weekly check-in is so much more of a whole person check-in, so much so that you fist record your weight, then answer questions about how the week went and what your goals for the following week are before you even get to the screen telling you how much weight you lost that week. From what I know of Noom, it’s a great overall well-being app but doesn’t do a great job of actually tracking your food. With this new update, WW not only caught up to the growing popularity of the Noom method, but totally blasts past them with the science-based weight loss method that has seen thousands and thousands of successful members. Very happy with WW.

The best way to learn and live a healthy lifestyle

WW has changed my life. I’ve returned to this program after having my kids and it truly helped me to build the foundation for loving and eating healthy in a way that is live able and not restrictive. You learn to balance nutrition and activity as well as self care and the importance of positive support and encouragement in a community from local and even online. Can’t say enough good things about this app and life changing program. Especially now with the personalized nutrition recommendations based on your habits. You won’t be disappointed and know all good things take time, patience, perseverance and willpower. WW will help you get there, get where you want to be!

WW App

Some things are not user friendly. Example, finding your favorites. Have to click on food search then access your favorites when menu appears underneath . I had to ask WW how to get to my favorites. Should be an apparent button verses searching for it in an not obvious place. My meals, my favorites, should be on the main menu and not hidden after you search food. Then members can find fast and easy. Also I tried to track biking on the activity but only found mountain biking which is not just riding a bike or riding a stationary bike in a gym. I didn’t find any other alternative other than mountain biking. I’d like to track the stationary biking I accomplished today. Please make the site easy, user friendly and obvious to access what you need.

The WW app makes weight loss effortless!

I joined WW on 1/4/21, and by 7/5/21 I’m down 57 pounds and the weight keeps falling off. I’ve referred 14 people, almost all of whom are seeing similar results. The app is no pressure, non-threatening, and intuitive, which makes weight loss seem genuinely easy. The recipes are exceptional! The whole family loves them…even my college son who can pack away the food and is in no need to lose weight. The self calculating point system makes tracking a breeze. The restaurant points built in encourages and allows for a lifestyle free from social normalcy deprivation. The exercise components are also easy to use and positive. I would, have, and will continue to recommend WW to anyone and everyone!

So great

Edit: it’s been 11 months now, I reached my goal and Lifetime! This program continues to pay off by keeping me balanced and healthy. The five stars stand!

I’ve been on WW for over four months and the app has kept me balanced and moving forward. There are so many pluses for the app, the tracking which is key, the connect group where you can see all the successes, stories, and support from community members, the recipes and all the additional groups you can join, and SO much more. I wish I’d known about this earlier before I had been on all the fad diets and plans. They may work for the short term but are hard to maintain. I can see myself living this new and healthy way forever.

Great app but could approve on something

I love how easy it is to track my food on this app. I also love how I’m actually seeing results. There I one thing I wish the app had. Which is a friends list, where we can see some of their progress and any post that our friends posted. Friends that we are doing WW with that are on a friends list. WW has a referral a friend option but really it would be great if we could see the progress of them and any posts they make. I could be in setting for each friend so if you didn’t want to share certain info with people then you could turn that off or something like that. Overall great app just wish I could share me progress easier with my friends and family who are also doing WW.

No app support

There are a few links within the app that don’t work, I even got a ‘cute’ lil screen that said oops file not found - the ironic part is here in the app store where I selected ‘App Support’ & was taken to Weight Watcher’s site with an ‘OOPS, this page can’t be found’

So far what is available in the app I love, but there are features they tease you with, only to get hit with an ‘oops...’

Perhaps this is still a work in progress...

Hopefully these issues will be resolved soon.

ADDING to MORE issues - AGAIN I tried to find where I could report issues to the developer. 🦗

Another issue - when you try to share a photo, it won’t let you select from specific albums, you are stuck with the last photo in your recent album (iPad). As before, I have the latest iOS running (just updated the other day).

The pics are also distorted because the screen doesn’t actually fit to the iPad. If the plan wasn’t already working so well - after 1 week - I would ditch this terribly thrown together app. I don’t like having to use my phone to have a functioning app. I prefer my ipad. 😞

Tons of easy features, but could use some slight changes

Highly recommend! I am only on day 3, but love how easy the app is to use and find tracking food fun (I have never said that before!).. The barcode scanner and recipes are so easy and I love that I can look up by a particular food item. I have been trying to use the plan along with the tracking, but find it had to toggle back and forth. Particularly:

- I’d like it to be easier to go between plan and daily food. It is not intuitive to click on “explore food and recipes” to get to my plan. There should be a link straight to plan from the main page.

- Option to delete from plan after tracked (in one step where I confirm the meal I’m adding to, not by going back to plan and swiping)

- When searching in plan mode,I can only see recipes but also want individual foods and barcode scanner options

- Would like to see plan on same screen when looking at individual daily foods within meals. Meals / frequent foods / plan

- Would like to erase an entire day in the plan, or collapse it from view

- Would like to see a subtotal in the plan so I can project my daily total more easily

App is glitching

I’ve never had a problem with this app until recently. This is the second day in a row I have had trouble with the articles. Yesterday, I clicked on the article about naps, and I got an error saying that content wasn’t available. Today, I was able to read that same article. I went into the app again to track lunch and wanted to read the article about fun food to make with kids. I saved one recipe and hit I the hit the back button, which I thought was my only option to go to the other recipes,, and I ended up at the home page again. When I clicked that same article, I got the error that the content wasn’t available. This can’t keep happening. I’m paying good money for this app, and I expect it to work well. This has never been a problem before.

Aging issues

Please improve your diversity content and appearance for your diverse clientele: especially age and race. Your connect population has many people of color. Your live meetings in many areas of the country are mostly older- my group is full of over 60s in week and working hours. I am 75 .

1. I eagerly went to your new exercise online section- all white and very young and very thin. Oh no! Not your target population and not reflecting goals for most of us!

2. Your posters in our studio: mostly white and all young! I have never seen a white haired individual. Wrinkles? Over 70? Ha!

3. Your many wonderful articles on your app are so good, but I do not see any reference to aging and how your thousands of lifetime members are adjusting to their WW journey and staying at goal... you know that they are having to make adjustments. Please help us with this. You need to get your population to think lifetime- this would lead that perspective.

Bottom line: keep feeding us (!!) research but include long term aging research. Maybe fund some using your lifetime members.

Thank you for this opportunity to give feedback.

SW 236 lb

CW 165 lb

GW. 161 lb

Thanks to WW 😊❤️

Good App

This app is pretty good although there are some glitches sometimes with voiceover Some of the things that I’m finding are problems with voiceover in this app such as using the connect area and reading the posts. It keeps wanting to take me to the top couple posts. Which makes reading the other posts in the different groups I belong to a bit challenging. The last voice over quirk I want to do it here is that in the Activity portion the days aren’t right with the points that you’ve earned. For example it might say Sunday 10 points but those are the 10 fit points you’ve actually earned Monday.

Overall good job WW App developers though you’ve done a pretty decent job making this app pretty accessible. Thanks I appreciate it

Convenient but glitchy

Love the convenience of tracking in the app. But I have to watch it. The past few weeks all the sudden it will change point values on me after Ive logged! I’m in the blue plan and it will suddenly change all of my points values to match the Green plan points! For example I went to log lunch today and for some reason my weeklies had gone into the negative! After checking each item of each meal and updating them (if you clicked in the item it showed the correct sp and then had to click update to have it logged at that). Many of them were zero point foods. Bananas were showing as 5 sp!!! After fixing it all, I had 16 weekly points. So I don’t know what’s going on with the app but I’ve started keeping a paper backup so I know my real points when the app messes up.

Not Worth The Money

Basically this is just a super over priced calorie tracker app. It doesn’t have anything that the free calorie tracker app, that I have used for years, has. It works just fine and I’ve not had any technical difficulties with the Weight Watchers app but I was expecting more personalized content for $20 a month. For example, my Babbel app subscription costs less than $20 a month and it’s teaching me to speak a foreign language! Weight Watchers boasts about all the community posting opportunities, recipes and food/weight tracking but that is literally all free in so many other calorie tracker apps. I was expecting individually curated meal plans or a session with a nutritionist or something. Anyway, the app works fine but it’s just not worth the money. Go download any calorie tracker app and you’ll be just as happy.

It works

I’m a 45 year old male who is relatively active. I’m a chiropractor so I’m busy on my feet all day. And I have two kids I’m coaching sports with etc. Don’t have time for actual working out. I was a body builder from 14 till my early 30’s but haven’t had time for anything since kids and business stole all of my time. I’ve lost muscle and gained fat. The app makes it sooooooo easy. Started ww so my wife had someone to do it with. It’s easy to use with the app. I went from 267 to 240 in just 7 weeks and feel soooo much better. Looking forward to keep loosing and also start back into working out again. Easiest diet I’ve ever done and also healthy as I’m changing my eating habits. I highly recommend.

More Nutrition Information: Sodium & Cholesterols

Been using the app for 2 weeks since I joined WW. Used Lose-it app off and on for several years. I am now tracking on both because I think it is very important to keep up with sodium and cholesterol and I cannot do that on the WW. . Given the number of older adults in your program, I feel this is an oversight that needs to be corrected. The first week I only lost 1 lb. I was in my zone and only went into weekly points one time for about 3 points. 2nd week I started watching sodium by logging on to lose-it. I lost 4 lbs. Lose it also connects with the heart app on Apple which does a fabulous job charting all the nutrients for comparison day to day and week to week. For healthy weight loss, I feel WW falls a little short and I probably will not renew after my 3 mos are up.

Thank you for taking the time to reach out and provide your feedback. We will be passing this to the proper teams for review. We wish you success on your wellness journey.

--WW Customer Care--

Save Quick-Added Foods for Reuse

I use tons of recipes from websites that give Freestyle point values. I want to be able to either import those recipes without retyping the whole thing, or when I quick add because I know the points, the app should save it with my other frequent meals so I can easily swipe to track. Quick add foods currently have to be keyed every time. I meal prep so that means keying it up to 5 times a week times 3 meals, so 15+. Quick adds should save!!

Apple health features:

First, loving WW, losing weight and feeling great. Improvements - for the amount of time I spend tracking in the app, I want Apple Health to get that data - weight, nutrition, etc. Please connect to Apple Health to update to write data in addition to reading data from my watch!

MUCH improved

I have been a weight watchers member for about 6 years. I took the last 3 off and in that time the app is much improved. A few changes I’ve noticed that I love: the ability to add notes and feelings to weigh ins, tracking recipes is SO easy - you track the recipe and then you can go back to your day and click on it to see the recipe - SUPER simple. I like how when you track it all fits on one page and doesn’t list every single item so you have to scroll (you can click on individual meal times if it doesn’t fit in the list on the page). The search is much improved and it has had everything I’ve searched for so far. Great job with the app!

SO MUCH INFO

I love the new WW app! Through it, we have access to the how, why, when, and where of WW. We can “talk” to a WW Coach 24/7. There is a FAQ section. There are recipes, hints, informative articles, wellness wins. We can track our food and keep an eye on our Daily, Weekly, and Fitness points. We can look up restaurants and look for something to fit our point budget. There’s even a barcode tool we can use on any food package to find out its points. We can track our weight over time. We can get active or meditate. We can connect to other WW members to share wins and challenges. There’s so much more that I’m probably forgetting, but it’s fun to discover on your own how the WW app can help you on your journey.

The first time dieting has worked!!

Weight Watchers is brilliant. They have shattered their reputation as just an over-priced dry food retailer and they have entered the 21st century by storm. I’m amazed. Not one who has ever actually enjoyed (or been committed to) dieting, I have found what definitely works for me. WW has made it easy. They gave me back the foods I love, they made it simple to understand (no more counting calories, protein and carbs- Yuck!) and, any time I want to feel full, I have a couple of hundred “free foods” I can eat! Not only that, but WW rewards you with trinkets for successfully losing weight! I’m actually buying the stock because they have truly figured it out. Thank you, Weight Watchers! I’m officially an advocate.

Love It!

The WW app has changed my life!I’ve had an unhealthy relationship with food for as long as I can remember either eating way too much or too little and while I’d tried tracking my food in the past I found myself eating way too little and then binging unhealthily. The WW app rewards you for tracking food(whether your having a healthy or not so healthy day) and gives you a healthy point range to stay within. The weekly weigh ins have also helped make me not afraid of the number I’ll see, I’ve instead celebrated the overall improvement I’ve seen. The WW community is super encouraging I’ve been doing it with my roommate and my mom too and we all share recipe hacks we stumble upon.

Saved recipes feature

It would be really, really nice if this feature be developed a little bit more. Adapting itself to perhaps similar to “recipes boxes” that are available on different cooking apps. I find all sorts of great WW recipes within our collections. I save them but then can’t find them if I don’t have the EXACT title of the recipe. It’s very frustrating. It would help, perhaps, to classify the recipes by category either created by you or the user. We could search by a key word. Or by a cooking method. The way the WW saved recipes are organized presently, is very elementary and like a closet that’s just stuffed with things we want but can’t find.

Thank you for listening.

Stay well,

Irene

Nice

I joined Weight Watchers and this is the first time I have tried the app. Overall, it is good. There are a few things that it could be more user-friendly on. When you are searching foods to add to your daily count, you have to hit the cancel button in order for it to go back to your dashboard screen. Most of the time the scanner works, sometimes it doesn't. When it doesn't recognize the foods, it is a little tricky typing them in. Overall, I find it very handy and convenient. I was able to lose over 13 pounds by tracking my food with the app. In prior attempts, it was always hard for me to write everything down. I'd like the way it memorized the foods I eat on a daily basis so I don't have to search it each time.

Great app

I’ve been using the WW app since the beginning of May and I’ve been incredibly successful so far! I’ve been really diligent in tracking- probably 90% daily, sometimes having to go back and add in, mainly due to getting caught up in my work and forgetting until right after midnight lol. My only issues are when trying to create recipes, since the newest update, it won’t allow for me actually add ingredients into the recipe but to have to track them for the meal unless I search for them manually. It’s such a pain because some recipes are extensive and my rule is everything that goes into my mouth gets tracked, even if it’s a zero point item. This has caused some serious frustrations on my end and makes entering recipes a chore.

The key to being healthy

This app, along with the new smart points, has made losing and maintaining my healthy weight possible. The new smart points as well as this amazing tool for tracking all that I eat (as well as syncing with my Fitbit) has done the trick! My weekly weigh-in's at meetings also go automatically to the app, wonderful! My only issue that I gave the app a 4 not 5 star is the tech issue of needing to re-sign in constantly. The app does not remember me from day-to-day & it is annoying. Also, the app has s fairly compromised without wifi; wish I could log info without wifi then update it all when I get to wifi. In any case, this system works amazingly well for me--- Just fix the tech stuff ;-). Love Weight Watchers more than ever!!!

Good but could be great

For the basic food tracking it’s great..but I wish that it remembered food I just tracked days before, the scanned food list does not keep just scanned items that I want to track but keeps old items I don’t want, the search function lacks human engineering such that I’ll try to search for an item I frequently use and it never reappears in the list nor does the search functionality reference the favorites list and while I’m on the favorites list it is located in a somewhat “remote” location. Lastly I have stopped receiving milestones (which I have earned) since March. I also know of others who experienced the same thing. I even contacted WW regarding this and they have yet to get back to me!

Overall I love the WW program however this app could be so much better that it it.

Good way to heat healthy and lose weight

This takes time and work, but you don’t get something for nothing in this world. I am taking cardiac medications that cause weight gain, and I am generally a slow loser anyway, but I am still losing on this program. My only complaint is the advertising photos of pizza, tacos, etc. A little misleading I think- these don’t leave much room for other food. The impression is that you can eat this stuff every day and still lose. That would not work for people like me. BTW, I LOVE the ability to scan foods-from the supermarket as well as my own pantry. Let’s me know ahead of time what is worth getting or not. I don’t have time for meetings, so this app is great!

Best decision I’ve ever made

Covid 19 brought on an additional 15 lbs of weight that I certainly didn’t need as I was already battling being overweight. I have moderate arthritis in both knees which made exercise nearly impossible. After joining WW I started to notice the pain in my knees subsiding. I can only contribute it to making better food choices. I was saving points from my daily food choices so that I could still enjoy a glass of wine at night but the weight wasn’t coming off so I’ve completely eliminated alcohol from my diet and the weight is now coming off. This is the safest and healthiest way of life I’ve ever experienced and the app is so user-friendly! I would highly recommend it!

Very Convenient

I view it as my reward for becoming a lifetime member. I think it could be better. Please add the recipe builder to the iPhone app. It's available on line only. When adding food to the tracker it would be nice if you could pick multiple items from your favorites instead of one at a time. Sometimes the searches for basic foods are cumbersome and the results yield branded items instead of a food basic. IE: a search for ham can yield grocery items or recipes containing ham as an ingredient - the search should start with the basic item first and go from there. It sounds like I might not be a fan but I am!!!! I just know it could be more awesome than it already is!!

Can’t attend meetings but still lost 47 pounds in a year with app!

I tried Weight Watchers several times through the years & actually lost 77 pounds in 1989 and became a WW Leader for a year, but times & schedules change & I could not keep up with classes & put almost all of the weight back on. Tried two more times since then but still had a problem finding a meeting that fit my schedule. So when I found out about the app last year at this time & my husband offered to go on program with me to lose 20 pounds, I signed up. It’s been slow but sure on the blue plan. I love all the zero points foods & recipes on the app, so I seldom go hungry. Just 15 more pounds to goal! Works for me!

Surprisingly works great

I’m not extremely overweight but I have always been very uncomfortable with the size of body. My mother decided to go into this program and pressured me into doing it as well. I had very little hope of it working and even less once I started and realized it was an easy diet that barely changed what I ate. However I was completely wrong and have been losing so much weight. Only a month in and I’m 1/3rd of the way to my goal even after breaking the diet badly for a whole week. This has been the only diet that’s simultaneously works while not altering my entire life. It’s surprisingly easy to uphold for long periods of time without breaking down and binge eating.

Healthy way to lose

Best way to lose is with WW. You learn to eat healthy, learn about how important mindset is to your good health and you get lots of encouragement to get moving. LOVE THE APP. Helps keep track of food, activity, has recipes, keep log of weight, and helps you find points for any food you eat. It’s very easy to use and kinda fun. You can connect with the WW community and commiserate or encourage each other, learn from each other and you feel supported. Going to meetings you also learn and feel supported! You can do it all or just part of it, depending on what you need. For me the ENCOURAGEMENT, LEARNING AND CONTINUAL SUPPORT, plus keeping track of what I am doing! There isn’t another plan with all this!

It’s way better than it used to be but...

While the app is less glitchy and has a more extensive database for foods than it has in years past and other nice features like the “connect” WW social media and meditation head space stuff I feel that for the nutrition part of it that it’s missing something. The program and options are really good but because they are calculated by some unknown formula nutritionists and heath providers can’t really give specific advice on where to adjust based on macro nutrients or calories, which is what they typically use. It would be awesome if there was a way to extract the total calories, fats, proteins, carbs and maybe sugars for each day. Obviously using the program that’s not what WW has you counting but it would be helpful for making it a fully rounded nutrition program.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

My Journey so Far

I throughly enjoy my Wed. Meetings in the Riverdale, NJ. WWMEETING PLACE. My leader is wonderful and makes me really want to keep going on my journey. I have my ups and downs, but listening to her certainly keeps me on my program. Thank you WW. Tracking on my phone is a godsend. JEAN KELLY. I go to the 9:30 meetings with Jan.👍🏻👍🏻👍🏻❤️ Every nick name I use is taken. Had a bit of a setback recently, but now back on track and hopefully the extra six pounds I put on wii start coming off. My problem is exercise. I use to walk two miles 5 to 6 days a week. Have very bad feet problems that is keeping me from walking. Going to try to get back to the gym and try a bike. I certainly miss my walking. I try to keep busy. 👍🏻👍🏻👍🏻👍🏻WW

Love the app bc of Connect

I love the app it’s essential to my success! Connect is even better, love how we can stay “Connected”! However I wish that the app would allow me to add miscellaneous points instead of going through the whole nutrition to add a food. Then don’t get me started on the ease of use on Connect side of the app! The technology is out there, so that we don’t have to re-scroll through comments without it bringing us back to the top, video sound, ease of responding and reading comments similar to the way Facebook does it would and should be the standards. Other than those annoying issues the LOVE and can’t be successful without the app! Just fix the couple bugs!!

App is Great, Freestyle? Not So Much

I’ve had a lot of success with WW using the old Points Plus system, I learned to manage my points and the foods I ate and ended up losing 45 lbs in less than. 6 months. Then they changed the program to Freestyle and I can’t lose any more. I’m pretty close to my goal so it’s not that big a deal, but I haven’t lost more than a lb. in 2 months. I lost 12 points after the switch from PP to Freestyle which totally threw off my diet. Yes, now you can eat chicken breast for zero points, but unless you plan on eating that every night, you’re going to exceed your points. I lost 45 lbs eating steak and burgers and pasta, in the correct portion size of course, now I have to completely change my diet to stay under. I wish we were given an option on which plan to use, now I think I have to cancel my subscription since it’s wasting my money.

Excellent, user-friendly tool!!

The WW app simplifies the whole process of my weight loss journey! I love having it at my fingertips! It offers WAY MORE assistance than I had expected. It keeps me in check and holds me accountable. It even enables me to connect with others on a weight-loss journey who understand and offer support.

I especially love the food scanner! I use it at the grocery store and at home with foods already in my kitchen. I rarely come across a food item that is unrecognized by the scanner, but WW took it a step further! I get to officially add these items which then become available to others! This interactive feature actually allows me to help people I will never meet!

Way to go, WW!

THIS is why I am losing weight !!

I have avoided joining WW for years - despite knowing many friends that have said that it is good. However - did not want to count the points, write it all down. I cannot even begin to express how amazing this app is - from being able to quickly track points with the barcode scanner , daily tracking , community and a charted history of weight loss - love, love , love it and have lost 10 lbs in a month. I am all in on this one!! Just track everyday and it will help you to make better choices within your limits. I feel better and - for the first time in 13 years - am determined to get where I want to be in terms of my health and weight !!

Better and better

I think your sites have improved greatly over the yrs I started the program at 30yrs old. Meetings and kept weight off to menopause at 53 then things really changed. Up up high of 207 and now finally away at 73 yrs I'm at 151 and heading to 145 as my goal now. This program is best yet. Speaks to my mind not the body so much been on since May 1,2019 ....each of your app updates keeps it current with our lifestyles today, and can hit all personalities their various learning styles. Keep up the good work! Still loving the app and all the Fall pumpkin recipes. 1/1/21. I do not like it making me choose a trend for activity etc after I put my weekly weigh in. I'm not very trendy

WW has manifest how to lose weight

I have been an advocate for WW for many years. From the days of using the books that came in the black pouch, to actually going to a WW location for meetings to weigh in. It was amazing then and is even more amazing now. I love all the zero point options and the Fit Points that increase my daily points. This has made the program even more rewarding for me. Whenever I feel I need to drop some pounds I begin logging from my phone and let the changes begin. WW is for me! It doesn’t restrict me, and I see results fast! I recommend this program because it’s the most realistic and a lifestyle change that’s not difficult to maintain. Thanks, Felicia

Old Member Turning New

I am an old member from “back in the day”! I was always accustomed to using paper, pen. tracking sheets, pamphlets, weeklies, etc. I was very successful then, but my bad habits came back. I did rejoin in 2018 but never was comfortable with all the new technology & only used it minimally. I now have “come home” & this is my first week back, but I must say, it is a new adventure for me. I am liking it a lot @ times, & then I get a bit frustrated, but I am being positive & very happy to be a part of WW again. I thank all of U for your support on my journey & I am looking forward to joining in on all aspects of the program. During this Pandemic, this is certainly very much appreciated in all ways!

Living the Weight Watchers way of life!

This is my third time I’ve come back to living the Weight Watchers way of life. The success I’ve had in the past losing 38 lbs. the first time, and 55 lbs. the second time were in no small part to the credit that this is not a diet plan, this is a healthy choice life style. My past successes, and without jinxing it my success this time, come from the simple idea of how the plan works. Eat what you want, but always count what you eat. It has always been why I’ve succeeded on WW, because I’m not restricted to what or where I can eat. So as my journey begins again, I’m proud to say I’m glad WW is there for me, and I wish you success in your WW journey too.

Sincerely,

Dean Poulsen

The BEST “diet” I have ever tried so far

I am so glad I joined weight watchers. I have tried keto, counting calories, fit girls, Beachbody etc and I have never felt the way I do about WW as I did about those! I actually enjoy getting to log my activity, food, sleep, and weight! This app has helped me so much in just FIVE days! It helps keep me on track, wanting to reach my goals and gain bonus points by eating right and finding time to be active! I love the videos, recipe ideas, barcode scanner and point system. It helps me to learn how to eat better by showing me in POINTS the value of everything I put into my body! It might not be right for everyone... but so far it’s right for me! Finally ❤️ thank you WW!

The app makes WW do able

My suggestions: Add in measurements (chest, waist, hips) so members can keep track of progress in that area as well. This is especially helpful when someone starts exercising and they aren’t seeing pounds decrease but clothes become lose.

Another suggestion: for those of us who cook a lot and are adapting recipes, it would be so helpful if the RAW ingredients showed up first when we are in ‘create recipe’ function. I shouldn’t have to scroll past salted pretzels to find find sea salt, or scroll though 25 types of chicken to find raw chicken breast.

I have given this same feedback for an entire year and haven’t seen a change in either of these. I go to ur to love the app, but it is not at all friendly to foodies who cook from scratch.

Unused Daily Points Don't Rollover

I like the new program. However, this is about the app. Overall it is helpful for tracking my points, but my rollover points aren't rolling over. The FAQs state that when you don't use all of your daily points, you can roll up to 4 points per day into your weekly points. It says a rollover card will be triggered and the points will be added to your weekly points. I have never seen anything "triggered" and the points aren't being added to my weekly total. I contacted their help chat and was told they are having a problem with that feature of the app. Am posting this in the hopes that the feedback will encourage a fix.

DO NOT GET THIS APP

I have been scammed so horribly with this app. I’ve been on the phone for days and no one understands anything. The customer service is in the Philippines so it is impossible for them to help you. I begged to be transferred over to someone higher and the woman was the rudest person I’ve ever spoken with. I was charged twice in one month $24 and $21 for two accounts even though I only have one. I was then charged $21 again this month, which is fine because I WANTED to use it. However, when I login it says “you do not have a subscription” (my ITunes and PayPal say otherwise) but when I click “purchase subscription” it says “you already have a subscription”.

No one understands or can fix this so I’m out $50+ and they don’t seem to care no matter how many pictures I send or who I talk to. Just don’t even bother with this. It’s way too stressful and not worth it. Horrible, horrible customer service.

We appreciate you reaching out to us through here. We are so sorry for all the trouble you have endured and your recent experience with our customer service. We would like to speak with you further. Please contact us at ResolutionSupport@weightwatchers.com. We hope to hear back from you.

-WW Customer Care-

Results happen

I love this app over going to an actual center as I did many years ago. The only thing I would like to see is actual calories I have consumed without having to add them all up. Because I lift weight and ride my bike, and with longer more intense rides coming in the warmer months very soon. I need to see how many calories I am consuming over what I have burned. Maybe I am missing it somewhere in the app if it is there. I own 3 fitness centers and recommend WW / this app to those who who struggle with tracking their food. It’s easy no nonsense platform is great. You eat it, you take the points! You work out, you get your Fit-points!! Thanks for always improving! ~ Tana

I really do love it!

I am a Lifetime member since 1992 and have seen WW progress as a program so much over the years. I have about 13 pounds over my goal weight to lose and got the new app. Everything is so easy and user friendly! I remember when WW first developed an app; it was good but this latest one is PERFECTION. I like how it syncs with my Apple Health app, love how simple it is to find and record points, even if I remember an entire day later that I forgot to record something, I can add it with ease. Love all the online support and tips from the community. Love how it tracks my fitness. Love the graph where it shows my progress and the earned rewards section too. What can I say, to me, the thing is perfection.

So convenient.

I love that I can scan barcodes in the grocery store to see how many point different items are. Things I might have thought were “healthier” have turned out to be higher in points then I expected and vice -Versa. It’s helped me make better, more informed decisions before I just buy something. I find that extremely convenient and helpful as I embark on this weight loss journey. I also really like the connect aspect and being able to converse with others on the social media platform that is private to just WW. The 24 hour coaching has also been great and really gave me some encouragement when I felt like giving up. Overall I’m very happy with this app.

APP

I love the APP! I joined WW and attended my first workshop on Sunday. They had a sign saying that they would have an app workshop the following day. So I headed back down to my meeting place in Gaithersburg, Maryland. Vlado was The instructor. He really went at such a nice pace showing us all the different functionality that is available to us on the app. Thank you so much for having these classes! I will tell you that I was a member for almost 2 years. I paid in to weight watchers but I never was able to comprehend what I was supposed to do and how. I feel hopeful now that between attending workshops weekly and using the app that I can be successful. I can’t wait to go back to see what else he’s able to teach me.

Not great, but better than before. Wish it worked offline

The selection of foods in the app’s memory/database has gotten way better but it’s still lacking- there are a ton of chain restaurant items, but not enough just singular types of food if you want to add your meal by individual items. The ability to create your own recipes to save is nice- I did this for my daily smoothie. And having frequent meals or food items available when tracking is a nice feature. Lastly, I wish the app worked offline and then just uploaded/synced the data once it was connected to internet again; it’s annoying when traveling internationally or if on a plane to not be able to track or even look at my data.

Always there!

I’ve been on and off Weight Watchers for at least 20 years. I still think maintenance is the hardest part of weight loss because it’s easy to slip back into old habits and gain pound by pound. With the WW app, I feel WW is always there for me, literally at my finger tips when I start gaining pounds or losing focus in my eating and self-care. I can look up calories and chart on hard days. I gain perspective and accountability when plugging in my weight on a regular basis. I enjoy finding new recipes when I am in a creativity slump. Thank you Weight Watchers for keeping the app up to date and user friendly. I feel connected to a community and organization who value the gift of health like I do!

Mima Lynne

I have always been able to manage my weight on my own until I turned sixty. Not only did my metabolism change but I was also diagnosed with thyroid disease. And I gained twenty five pounds. I felt hungry all the time and just stopped caring. But a friend of mine who is in the same age group and also had the same thyroid condition lost 25 pounds in nine months with the ww app, so I decided to give it a try. I have lost seven pounds in ten weeks. Granted, it may not seem like much but I am feeling healthier and my clothes are fitting better. My food choices are getting better too. I am determined to keep making healthy eating choices with the help of the ww app. I feel like I have a conscience again!

Best app and weight loss program... Period

The 3 new Programs are the healthiest programs out there. They have embraced the clean eating- minimally processed foods movement. Meaning these types of foods are lower in points than those refined and over processed foods.

WW is also the easiest to live by, it’s a lifestyle program. I guess that’s why Weight watchers is the Only Program that I have ever been successful at losing weight and keeping it off. They put their money into clinical research... that’s why it works.

Now with the 3 new food programs, 💚 💙 💜 there’s flexibility and you have the power to pick what works for you and change it whenever you want. I love the Blue 💙 Plan.

I love it that WW is a holistic approach to weight loss. Within the WW app you can find fitness workouts, educational articles, goal setting and even an exclusive social media network of WW members that are helpful and supportive.

WW has Too many positives to mention.

If you’re on the fence about it, I can tell you that WW will fit into any lifestyle since there are No Foods which are Restricted 🚫 or Off Limits. What’s not to love ❤️ about that?

Thank you for sharing your feedback. We would be more than happy to look further into this with you. We want to make sure we have the most accurate information available for you on your journey. We are available at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

Zero Stars

If I could give zero stars I would. I have never left a negative review in my life. I was excited about this service but no matter what I do and no matter how many representatives I tried to talk to because I was kicked out of the app multiple times the app was unusable because of a ‘connection error’. They said my profile was incomplete, and the app misreads that as a connection error. Completing my profile, uninstalling and reinstalling, logging out and logging back in, restarting my phone all did not work. I can not get a refund for the Weight Watchers service which I only bought because it has a ‘convenient’ app in lieu of meetings. This is absolute garbage. Not only did I waste my money and got my hopes up that this could be helpful I completely wasted my time and am quite discouraged. I wish I could get my money back for the service that they can not provide but that’s not going to happen.

A Great Weight Loss Program

I absolutely love the Weight Watcher ap and it is a must have to be on the Weight Watcher program. What I do not like is the only way Weight Watchers will allow access to the ap is if you give them your credit card to automatically bill you monthly. Not good customer service in my opinion. I have lost over 18 pounds and love, love, love the program, but I can no longer be a Weight Watcher member with access to the ap without giving them access to a credit card. Too bad Weight Watchers doesn’t offer an alternative to allow its members access to ap if they pay monthly in advance. When they offer this, I will be back. Until then, I have no choice but to quit this wonderful weight loss program.

App only Mediocre

Please take a cue from My Fitness Pal on how to set up this WW app.

The good news is the app does work most of the time. The bad news is in the limited capabilities considering today’s technological capabilities. The search reminds me of old technology since one has to type in exact wording before it can be found. The data base is limited. One has to often just guess at which database food might be equivalent. There are very few good restaurants included. It is mostly fast food. There is no copy-over capability of foods from one day to the next or from one meal to another. For Quick Add points, there is no need to require a name. One should just be able to add the points and be done. I spend a lot of time being frustrated with trying to find things in this app. I know it could be so much better. Get busy WW and clean up this mess.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

--WW Customer Care--

Great App

I highly recommend this app to anybody who is looking to lose some weight. The points system is easy to track and it helps you stay accountable to what you’re eating, you get encouraged by “connect” which is like social media, but only for people who have the app. I do it strictly just on the app, not going to meetings or anything, and without much exercise, and I’ve lost 40 pounds so far. Another great thing about the app is that it gives you a lot of weekly points (which are like bonus points), and lots of recipes that are delicious and healthy. This being said, it is expensive, but honestly it’s less then Nutristystem and it works. Definitely worth the money!

Living Freestyle

This app has been super helpful and is helping me to succeed. I love Freestyle. I love tracking. I love adding my activities. Connect is a special place. It would be great if we could add more than two pictures at a time. I would also appreciate when clicking on a response to a comment to be taken directly to that comment.

I also love seeing my tracked weights and my journey!

I have one frustration and that is not getting all my Wins when I attend meetings. I’m supposed to get 50. You keep giving me 25. I’m at a location that gives 50. Everyone else is getting them. I have a case number, but nothing has happened. This type of thing frustrates people. Please get it corrected and give me my retroactive wins I missed out on. Thanks!!!

AWESOME tool for success!

If you tried WW years ago, it’s time to give it a chance again because it’s a whole new ballgame. Not only is the new program flexible and effective, the WW app takes things to a new level. The WW app makes it easy to track food and to get familiar with the points associated with the foods I enjoy. The scanning feature helps me make intelligent decisions right in the grocery store so I can keep my home stocked with nutritious, delicious healthy food. Because the WW app connects with my FitBit, my activity points are tracked automatically. The WW app keeps me mindful about what I’m eating. It is easy to use and it gives me the information I need to stay on track any given minute.

Basically love the app

I love this WW app and everything that it includes. Coaches, workouts, eating advice, all the kinds of support along the way. The 24/7 coach availability is great when you get stuck. This app was created with lots of thought and it shows.

Some things I would change would be the ability to download workouts such as the Aaptiv workouts that are posted. This is so when you find a workout that you like it just doesn’t disappear one day. Also I wish more foods and SKUs were available without having to enter them in. My Fitness Pal does a little bit better job at this, but I do use both apps at the same time to track my food.

Love zero point foods

I have a new understanding of food thanks to WW. I thought I was eating healthy because I wasn’t eating dairy or fried foods or drinking soda. So far, I’ve learned that my weekly hamburger habit was a no-no and that not all dairy is bad. I love using the barcode scanner when I’m at Costco or Safeway and I scan before adding random cravings to my cart. The food look up is really helpful for the weekly visits to fast food with my kids because now I know what I CAN order!

I also love the audio and video exercises - great options for indoor or outdoor exercise.

I’ve been using the app for about 1 month and while I’ve only lost 2 pounds so far, I now have a tool that will help me reach my goal.

Copy and paste?

Maybe I can do this and didn’t know, but I think the app should save any food or recipe I tracked previously, not wait until some arbitrary day to decide it is a frequent choice. I have been struggling all week to track the same foods everyday quickly, and eventually I have to give up and search them again in discover recipes. I thought I was copy and pasting same foods from the days before, only to discover I was just moving that choice around. Anyway, if I make a recipe, I will obviously need to eat the leftovers, so it should automatically save after the first day I enter it, not days later. That little detail makes the app frustrating.

GRATITUDE

So very grateful for “ Weight Watchers “ at this time. I thought I could not lose weight at this point in my life. I had used stress as an excuse to over eat, as I am raising my Granddaughter that has Autism. I not only put myself, but my Granddaughter on the WW program... she has responded to the numbers in the WW and enjoys sitting down and planning meals together. I have lost 26 pounds, she has lost 30 !! Her Doctors are amazed !!! During this time of things that are out of our control “ The WW program gives us / and her a structure to the day at hand “ .

Blessings and good will to all , and again the WW Ap is just the BEST... I am so not tech savvy, and if I can do it, anyone can.

Thank you in California

Candis Castorani

Awesome App for Weight Loss and Maintenance

This app has helped me in many ways! It helps with portion control. I love the freestyle food choices of over 200options. In addition I get lots of great recipes and there is awesome food scanner that helps me pick the best item when grocery shopping. I get to monitor and see my weight loss chart and keep track of my exercise activities. Plus, the best part is at anytime and I mean anytime I can chat with a supporting staff member who answers my questions and makes great suggestions. I joined 2 months ago and have kept off over 10lbs. I have the 6 month plan and will probably renew for another 6 months thereafter. This app is Extremely affordable. I LOVE this app ❤️❤️

I paid for a subscription but it’s not taking it

So I signed up for my subscription through Apple Pay it took it from my bank account, it says I’m subscribed but In the app it says I don’t have a subscription...so what now I’m out $20???? Is there like a number I can call? I was really looking forward to trying it but now I’m going to cancel and call my bank....update I found a number and called they have no payment in there end and asked me to call back tomorrow however I have proof that it took it out of my bank I have proof that it says I have an active subscription through my Apple Pay...guess I’ll have to call my bank and get my money back...I was really looking forward to giving this a try but now I just think I am getting scammed...poor customer service I just wanted to know why it’s saying that and tech support told me they don’t know and I can pay for it again...$40 yeah no thanks

Hey there!

We can definitely help you with this. If you email mobile-feedback@weightwatchers.com, our engineers will be on the other end ready to assist you. It will be a much smoother process than calling customer service and we should have you back up and running quickly.

Thank you for reaching out!

Love love this app

This is an amazing tool for weight loss and now wellness I love the connect feature and the new coordinations with Headspace and Aaptiv. This program really addresses every aspect of being well and the barriers to weight loss and lifestyle changes. A big critic though is the coordination with Apple health which does not work well or consistently I’m constantly having to edit my steps and other workouts which is frustrating and results in me being less likely to pay attention to the activity section of the app and to use activity points to set goals, which is a shame. But otherwise I love this app, the food database has really expanded and is always improving.

Tried and True

Takes a few months to build the habit but WW app is a great way for me to stay on top of portion control. Do I want to put this food into the app? That question usually leads to better decisions. The food catalogue/search is also really deep. I can’t remember the last time I couldn’t find a food or equivalent meal quickly.

I wish there was better effort integrating with Apple Health and the various workout data that’s in it; I don’t use Apple’s app and a lot of my workout don’t give me credit in the WW app (I’ve given up manually entering them). Fitbit integration also leaves much to be desired (I have an Aria scale); but not sure if that’s WW or Fitbit (who is not keen on data sharing).

Love the app

The app is very easy to use, easy to track my meals and snacks. Love the recipes. Can’t seem to synchronize my Fitbit, though. Instead, I just log my steps manually every night. Love getting the e-mails every day with so much information. I’m day 3 and have lost 3 lbs. easy to find restaurants and the 0 point foods on the app. I know I’ll be successful on my journey, there is a lot of support, I enjoy reading all the posts, I can see how many people out there have the same struggles I have and how they handle it, it’s very positive. UPDATED I’ve been able to synchronize my Fitbit with WW app. Was an error I was making putting in the wrong password but I finally figured it out

Serving quantities can’t be selected

It’s frustrating when l eat less or more than quantity stated on the item I wish to track in my meals for point tracking. If a full serving is 6 points and I only eat half, I should be able to change quantity to reflect accurate points. Instead I search for another food that has half the points. Frustrating. Same applies if I eat 2 of something and have to enter it twice instead of just being able to adjust quantity. This applies to every item. I’m intensely hoping this upgrade/update will be made. I also wish there was a more robust list of tracker watches that can be synched. Another area I have to fudge using what’s available to track my fitness points.

Great with some reservations!

If I could give this app a 3.5 I would. The app is great for tracking and keeping me accountable. I have some issues with way-finding and navigating through the app. It’s a bit difficult to find recipes on the app and you can’t necessarily browse them, you have to be patient to find recipes you actually use. It’s a lot easier browsing recipes on the desktop site. Finding restaurants/restaurant food isn’t necessarily intuitive either, you have to scroll allllll the way down and you can easily miss it. You definitely have a scaled down version of the desktop site, there’s downsides but this is definitely optimized for tracking quickly and efficiently, not much else.

Been working as plan

I started this journey not knowing if it would work or not, but let me tell ya I can see a difference. I can see small changes in how I’m looking at food and making better lifestyle changes day by day. My wife has also joined so we can do this journey together. It is a amazing feeling just for little wins, like extra energy, weight off little by little, and just the extra little confidence boost saying you got this. I do wish though that the WW app would sync with MyFitnessPal by Under Armour so it could also track and break down food in app as well so I don’t have to type everything twice. As far as calories and nutrition just a thought.

Good, but has been better

This app is good for tracking on the go, but doesn't have some of the things available on the website (for example, you cannot save "meals" like you can on the web version of e-tools and you cannot enter measurements into the weight tracker).

Also, I'm not sure what happened but they used to have new articles and success stories on the app, but recently they have not changed at all. They still seem to update the recipes, but the same stories and articles have been there for awhile now. I liked to be able to look those up and get inspiration while I tracked.

Overall still a good app, but if they could change those things it would be even better

Mostly great app

The WW app is fantastic for helping track foods and stay on my plan. One section that could be greatly improved and made more user friendly is the scanned foods section. In one of the recent updates scanned foods were changed to be sorted chronically instead of alphabetically. This wouldn’t be a big deal, except the search function does not work. I could always find the foods I needed before, because I could scroll through to the letter I knew it started with. Now, I have much more trouble finding things. For example, I can never find my Spring Tree Pure Maple Syrup, because even typing just one of those words yields zero results. Fixing this issue could make the app much more user friendly

Love this program!

I have been trying to lose weight for years and never had any results despite using other programs. Starting was a little difficult but once I got into the swing of things I started to see results. They don’t support calorie counting or fully cutting things out of your diet which is really refreshing and helpful through a weight loss process. I still eat the things I love (like sugary pies and cakes 😝) but have learned how to have a healthy lifestyle which resulted in me losing almost 50 pounds now!! It’s crazy how such small changes can make such a difference. Lol and big shoutout to my coach Barb! This is a great program to lose weight in a HEALTHY way!

Londoned

The function to save your favorite recipes suddenly stopped working about 6 weeks ago. I used that function to prep plan my menus for the week. It made it so easy to scroll down find the recipes I loved and click to track. I reached out to WW with the problems numerous times. Spending about45 minutes texting back and forth and being assigned a case # twice and being told that my case was being forwarded to technical support and they would contact me.

My app remains the same and never heard from WW. Two weeks ago my husband suffered a heart attack. I don’t have time to stay on line for 45 minutes with no results. I could certainly use those saved recipes now to speed up meal planning and quickly plan healthy meals for the two of us.

Very surprised and disappointed in the lack of response from the WW team.

We are so glad that you love that feature of our WW App, and apologize for any frustration this has caused. Please email us at ResolutionSupport@ww.com to share your issues and what you would like to have improved. We wish you all the best!

-- WW Customer Care

Great app needs a small tweak

I love this app, but I took a star off for the create a recipe part. If on a phone and you accidentally hit a button the whole recipe goes away. No way to get it back. So you start all over again. And in create a recipe there are times it stops adding ingredients for no reason. It’s not full, just stops adding. It gets a little frustrating. Maybe better on a computer to add recipes but that’s not as user friendly since my smart phone is what is easiest for time. What I like....everything else. Super easy to track and does great job linked to my fit bit data! The ease of use of this app makes it easy for me to track and when I track I lose weight. It’s that simple for me.

Can’t Do WW Without It!!!

This app is awesome!!! Helps me keep on track with everything! I love that I can easily find the points value for foods at the grocery store and restaurants. And having the ability to scan foods at the grocery store at any time is so helpful! Because I can’t attend meetings due to my work schedule, it’s great having the option of having access to a Coach if you need to or just being able to connect with other members on this journey is great! I’ve been a WW lifetime member for many years and I remember being on the program during the times we didn’t have access to this but now that it’s available, I will always have this app!!!

Creating my recipes is really frustrating!

Creating recipes in the iOS app is really frustrating. More often than not I have to try two or three times before I get it right. The swipe up/down function is really misleading. After I get all the ingredients and their quantities inputted I don’t hit the save button and swipe down which ends up deleting all of my work and time I just spent.

I also have trouble using the barcode scanning button when editing a recipe and adding multiple ingredients. The button is there but doesn’t pull up the camera. This requires me to save the recipe after each addition, close the recipe, edit the recipe, and open the barcode scanner again for each ingredient. This requires too many steps and takes too much time.

Frustrating

The old site used to have groups based on their interests, on their weight goals, and people freely shared what their points day was like, recipes, what people are actually eating and cooking. People would start in the morning and check in with their group at noon, and get encouragement to get through the day.

Connect is helpful but mostly before and after photos. There is no opportunity to ask, how did you do this? What do you eat? How do you work out? In detail. What is your points day like, what do you do about socializing?

This is all terribly disappointing as a long time weight watchers member, unsuccessful. It is very aggravating compared to what we used to have.

Three fat chicks has a fashion section, if you are built like this and are going to a wedding try a dress like this and there is the dress and where to get it.

You could do a much better job by letting the members get closer together.

Also Connect has recently had a number of photos of baking. Rolls, cookies. This is how many members became overweight in the first place.

Carol McCague

For the most part...

For the most part, the app is great. However, there have been numerous times, almost a daily basis where I’ll type a food in and get some really random answers. For example, say I type “milk,” I might get “milk duds” or “creamy pasta” or “potatoes.” Ok, it may not be that random but it doesn’t always bring up the item I am trying to find. It seems like it is the simple stuff that I have more of an issue with.

Also, I wish you could scan your products when creating a meal. It works for creating a recipe but doesn’t seem to be an option for a meal.

Otherwise I am happy with the app. Creating recipes is nice, the Siri option is nice, though I always forget to use it. I like that you can share recipes and the weigh in reminder and many other things.

The accountability I didn’t know I needed!

This app is amazing! I’ve had success losing weight in the past after meeting with a dietitian, but there was ‘just enough’ gray area in the plan for me to lose track of where I was with food etc. No losing track with the WW app! It keeps me accountable and has forced me to think outside the box for better alternatives. Also it requires very little time which is important when you’re a busy mom. The scan barcode feature is the BOMB! Might be one of the best features! The road to weight loss can be hard (especially when you’re pushing 50) but WW keeps me on track. I’m extremely grateful to have found this app!

Much improved app from older versions and a critical part of WW

This is an amended review for an earlier version a few years back. The WW app has become an integral and critical tool for the program. I love the availability of crowd sourced points data to support tracking. The integration of Connect, the ability to track frequently used meals with a swipe. My only wish is the ability to organize my home page to put the features I most use at the top, rather than scrolling and scrolling. For instance, I’d love the ability to put restaurant listings or recipes closer to the top,

Or move features around based on what I want to focus on for the week. But overall, al great app.

Willpower App

This program has helped me so much. Im always on my phone and scheduling work and home. I have always been on the heavy side and thought i would have to think seriously about surgery to help me find the Willpower to not eat so poorly. I dont eat a lot of sweets. Im a meat and potatoes girl. This app has changed my life. I didnt realize some of the things i didnt think were too bad like MILK could actually be one of my worst food items because of the quantity daily. In 25 days I have lost 26 pounds. I really do have more energy and look forward to learning more about a healthier me. Im 45 and the future looks bright. I would say Good Luck but if you follow the app you wont need it. 🧚🏻‍♀️

Recipes Could Copy Easier

I love using the weight watchers tracking app. I used to resist using it, because I thought actually writing it down would work better. I was wrong. The app is much easier and I tend to use it more faithfully. I like that once you enter a food, you just have to type the first few letters and it pops right up. It also adjusts the servings easily, and is a very smooth tracking app. My only small criticism of the app is that the recipes are difficult to copy. I like to have the recipe in the kitchen with me when I’m cooking, so I like to print them out, and there is no easy way to do that on this app. Wish they could work on that one thing.

Needs technical work and additional content

This app facilitates success with the WW program. I use it a dozen times a day tracking food, activity, and meal planning. Some things need work, though:

When adding new foods in the calculator, the name/description field is hidden behind the keyboard while typing. This leads to typos and unintended auto-correct. Please fix.

I also believe the Smart Points values are not always correct on restaurant food—particularly salads. I realize salads can be full of hidden calories (crunchy nonsense and fatty dressings), but I have found the app is counting calories and sugars of ingredients we shouldn’t have to count. If I get a salad with lettuce, tomatoes, and 3 oz of chicken, I should only have to count the chicken; however, the point value assigned seems to include the calories in the vegetables when I compare to the restaurant’s nutrition guide. Whether right or wrong, I have had success with tracking only what “I think” should count in the salad instead of what the WW database says. Perhaps I have just been lucky.

A much needed feature would be the ability to share meals with another user. When my wife and I eat the same thing, it would be great for me to track and send the meal to her phone. What a time saver.

I’ll adjust my stars when updates are made to the technical glitches.

App stops working

I am really enjoying the process of logging my meals and activity. I’ve been using it for one week and now all of a sudden the app has stopped working. I keep getting a message that says “Somethings wrong. Please check your connection and try again.” But the connection is fine and all my other apps are fine. I will be in the middle of logging my breakfast for example and the message pops up. The whole point of joining WW was the convenience of being able to keep track of my meals and fitness on my phone. Not sure the monthly membership fee is worth it if I have to find a computer to log my meals or find out how many points a meal is worth at a restaurant.

I’m a bit disappointed.

Weight Watchers Wellness Program is for me

I have been a member since 1982. I have witnessed for myself how Weight Watchers has changed and adapted its program with research and science data. I love that there are no artificial ingredients and the weight watcher products. I love that I go to meetings and they just don’t talk about food but it’s all centered around wellness. This is a program for life this is a program for every body. This program works and for those that do it know the truth. It’s a program that focuses on mind and body as a complete package to a better life. Thank you WeightWatchers. PLEASE keep up the good work don’t give up to other diets and fads stay the course like you always have. Love Ginny

Inaccurate Description- No Apple Watch Support

Although this is not the end all be all for why you would purchase this application and the benefits of using WW over other applications have their value it should be noted that this DOES NOT have a Apple Watch component contrary to the application description on the App Store. I called and spoke with a customer service rep who advised that the update took that feature away. She further went on to advise her uncertainty of its return.

I would love to hear from someone from the company to advise if this is coming back or why it still shows on the store as a feature.

Regardless, this is still a valuable product with health benefits but I prefer an accurate description of product benefits when I purchase items vs having to call customer service after purchase to find these things out.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

All my tools with me all the time in this app!

I have been successful with WW many times over the years but always struggled to keep all my lists and tips and points straight. Eventually the work of staying organized would cause me to drift from the plan and eventually regain my losses. This app is what I was searching for all these years. It keeps everything at my fingertips all the time! I can track easily and get fast accurate points for new things I eat. I love the access to coaching videos and the addition of sleep as a pillar of good health. This little app is packed with the tools I need to stay on track and connects me to others on the same journey.

Lots of features….

I find it pretty easy to log my breakfast, lunch, dinner and the available food lists are pretty extensive. It also allows me to enter and save the points value for recipes I create. I can easily track my progress, shop for WW products, contact support, join an online meeting, access articles and mindset videos, and join an exercise class. I would give the app 5 stars but for two things: 1) in addition to my daily points, it would be helpful if there was an obvious way to see a daily nutritional rack-up (calories, fat, sodium, fiber, carbs, etc) and 2) if the app would allow me to enter a recipe then divide it into servings and capture the points value for each serving, not just the whole recipe.

Take advantage of this tool

This app is everything! Whatever you’re looking for—just take a moment to explore it. You’re guaranteed to find. And if not—there are coaches available all the time to help or to give whatever assistance you might need. It makes tracking so much easier.

I have reached, maintained and surpassed my goal weight.

I believe this app an what it has to offer is my primary source of support while COVID “lockdown “ kept me away.

Nothing will replace the live, in-person meetings for support. I believe those meetings were/are the true cornerstone of Weightwatchers success. But this app is a perfect sidekick to help with our consistency and commitment to the program.

WW is the only program that has worked for me

I first did Weight Watchers after I had my daughter (in 1989), and now that I’m in the midst of menopause...I’M BACK! So much has changed in the...few years that I’ve been away. But one thing has stayed the same—it’s the same focus on real life health maintenance. This is the ONLY way to lose weight, in my opinion. I was able to reach my goal weight in the middle of the pandemic lockdown! I truly believe that the WW community and the virtual meetings are the things that kept me sane during this crazy time. The app is super helpful. It has recipes, groups, forums, and, of course, a convenient way to track your points. This is the best!

Junk

You have to pay the WW fee of about $21 a month to be able to use this app so you would think that it would actually be usable but I’ve never had an app that has had so many glitches. Before it was randomly logging me out. Then all my progress was erased. Then it randomly appears again weeks later triggering WW to send me all the same charms again. Now it’s logging food on the wrong days and not loading. I’ve had success with this program but if I can’t get the app to work then there is no program and I’m wasting my money. I’m seriously considering canceling after 2 years.

Editing to add that I now can no longer use the scanner to scan items in stores. It no longer recognizes anything. I’ve tried on several well know items (Jif peanut butter, Sara Lee bread, Hidden Valley salad dressing) and it didn’t recognize any of those items. I really think I’m done at this point.

We do apologize for any difficulties that you have been experiencing. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience for everyone.

We would love to help but will need some more information. Can you please send us an email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

Easy and convenient

This Weight Watchers app makes tracking and meal planning easy. There are lots of good recipes that I can edit to include/remove the ingredients to make it how I want, automatically calculating the points of the revised recipe, and letting me save it for future use. My husband likes the recipes that I’m finding as well. I especially love the built in barcode scanner that will tell you the points of most prepackaged foods. I’ve yet to find one that it doesn’t recognize. And eating out is easy. Just type in the restaurant and the name of the menu item, and the points pop up. The app makes deciding what to eat so much easier, and helps keep me going.

WW app improved since my last review...

The barcode scanner works much better now, however I’m unable to find many items just by typing them in and I’m forced to use the barcode to find the items. Only problematic if you’ve already thrown out the box. But this is a bit annoying considering how many items I’ve added over the years. The activities section could be a bit more flexible within the individual activities. Unless I’m mistaken, in the past we could list our level of effort for each activity. Now the level is set in advance for all activities. Maybe I just need to work with it more. Overall, though this app is much improved. Thanks for helping me on my journey.

THE Wonderful WW APP

I have lost over 11 lbs since starting WW in about 10 weeks ago. I am resetting by goal to a much lower weight because I now have the tool to do it! It is so easy to use the point system and using the app makes it so easy to figure out points by scanning bar codes, looking at WW recipes or using the lists of point values!

I have been on WW 20 years ago and did not do well although I liked the classes! The initiator of restarting WW was my husband...I got the app to figure out what types of food HE needed and voila was hooked. So I love the app, I love having Carl as my weight loss partner!

My husband has lost 20 lbs and more importantly blood pressure and cholesterol have improved markedly.

So many features

I love how my Fitbit can be synced with the app and that includes sleep monitor. There are so many recipes to choose from and accountability. Can even edit the recipe to remove or add things if you don’t like certain foods and love others. Many foods you can find for the points too. Barcode scanner is amazing. Check in at the weigh in using the app. So many convenient and fun features in the app.

Only two things I’d add are more restaurants especially local and a cooking demo feature. Some people aren’t able to cook or don’t know how to cook. If they could watch a demo that would really help. This could be placed in the video area.

Highly recommend.

WW works! Nice app.

I really like this app and have lost 53 lbs with WW! I’m only knocking the app one star because I wish it had areas where I could jot down notes. For example, when I scan an item, I need to write a side note for that food item; or when I track my points daily, I’d like to be able to jot notes down each day, like a little journal. I’m a notetaker so having that ability would be fantastic for so many. Otherwise, the app does the basic point tracking and provides recipes, ideas, support, connectivity with others, etc. But please WW, please add journaling/notetaking features into this app. It would be a HUGE functionality enhancement and it could help everyone in the weigh loss process. Thank you! WW rocks!

Flexibility and Accountability

This app offers everything I need to successfully follow the WW plan. Finally I can do things like try new recipes and indulge in treats and still stay on the plan. I never have to wonder or worry, as long as am eating reasonably. If I do have a special treat, like dessert at a restaurant, I can adjust my eating for rest of that day, or that week, and still lose weight. When I see a recipe I want to try, it’s easy to figure out the point value. I can save favorite recipes or meals. The only reason I didn’t give the app five stars is that it is pretty detailed and layered, and it took a bit of use before I was able to find my way around easily.

A serious life changer

My girlfriend and I are both using apps to use the WW program, and it’s seriously one of the best things we’ve done in our entire life. We finally feel like we’re making progress in our health, we feel much better, we’re saving money on food, we’re making better choices in our life, and we’ve both lost 10+ lbs each in our first month, when nothing else has ever worked for us. I used to think WW was too easy, too common sense, and a bit ‘below’ me, but after being in the program I clearly see that WW is helping me get way more results than anything else I’ve ever done. I’m so proud to be part of the WW community!

LIFE SAVER AND EASY!!!! LOVE IT ! 👍

My advice to anyone contemplating downloading the App or starting WW. I say, DO IT!!! It makes tracking so easy. You can find all the zero pointers quickly. And you can quickly put a food in BEFORE you eat it to see how many points it is and if it’s worth having. The best part is you can scan foods while food shopping to see if you want to even have it in the house. Also you can search for aa lot of restaurants in the search bar to make good choices for yourself. Have your coach give a brief overview and it is So easy. You can also track exercise and talk to others I love the app it was a game changer for me!! Two thumbs up. Great job WW. Thank you !!

Almost makes it all fun!

This is a great app – I'm not always good about tracking, but I bring iPhone shopping with me, and nothing goes in the cart that hasn't been preapproved by the scanner. I love the recipes, and I love the ease. I don't use it to its full extent, however. I haven't figured out how much beyond tracking food. And keeping track of my weight. Next step: learning how the fitness components work. One suggestion: make a list of meals by points. I know you can order them, but sometimes it would be nice just to have more of a global idea: all the two-point meals here, all the three appointments here, etc. Otherwise, it's a great app, and the recipes are wonderful.

Food points and customer support

I gave 4 stars, because 1st , I have called several times, and a lot of times, they don’t know the answers , and keep sending me to others ..... eventually they will say , ask your coach in the meeting room ....... If she doesn’t know, who does ......

2nd , I prepare my own meals , but when I , go to write it in , your app, gives me meals prepared by restaurants, fast food stops ...... This doesn’t help ......

3rd , your book print is too small , and people with vision problems can’t read the print , I sometimes use the magnifying glass, I can’t carry that with me all the time .......

My meeting coach and the receptionist are really helpful .... I go out of my way to go to a meeting because of these ladies .....

Wonderfully new & improved!

I have been a Weight Watcher off & on for years. I have seen the many changes the program & app have gone through. They have made great strides! My favorite part of the app is Connect. It’s the WW social media! You can easily connect with other WW members, & be inspired/encouraged daily in your journey with their posts & photos. You also have access to everything in the plan right at your fingertips! Recipes, look up the SmartPoints values, SP calculator, & much more. It you have a Fitbit, you can sync your app right to the WW app. I could go on & on about all the good things! I highly recommend. Good luck in your WW journey & God bless. Always know that you are worthy!

Awesome App!

I just started the Freestyle Program on Valentines Day and I lost 15 lbs so far! It’s amazing how easy the app is to use for tracking everything you eat, your weight and your exercise! I used the barcode scanner in the grocery store and it was amazing how easy it was to compare points on similar items! It’s such a good app to use when you are in a restaurant so you can compare the choices of dishes to choose. I use it for planning as well so if I know I will be having a glass o wine later in the day I save some points from earlier in the day so I don’t go over my daily quota! This app is such a great tool for managing the whole Weight Watchers program! So much easier....So freeing!

Why I love the WW app

I don’t like the “What’s in your fridge” feature I LOVE the WW app when having breakfast, lunch & dinner because it lists the food and drink that I usually consume. I LOVE the WW scanner while shopping at the supermarket. I don't have to guess or estimate the number of points in food that I am considering purchasing. I LOVE how the WW app helps me quickly select the foods I am more likely to consume. In short, the WW app helps me to record everything accurately and effortlessly. It gives me a lot more confidence on my WW journey. I want to go on the app academy because people at my WW meeting are more knowledgeable about some positive features that I didn’t know about. What I DON’T love: What’s in the refrigerator?

Suggestion

A previous fitness app that I used had a great feature that I loved. When you put in a food item a drop down list of foods would appear that were foods you ate with the first item you entered. You could then select those foods that you were now eating. It just simplified tracking. For example, many times for breakfast I have cereal with different fruits, this would allow me to check off those I was eating this time. JWeight iwatchers "meal" feature is sort of like this, however, I always am adding or deleting fruits that don't pertain to this meal. I really do love the app regardless. I feel it is the number one reason for my success!

Love it, just a few improvements needed

There is so much about the WW app that I absolutely love! Tracking my meals is easy. Using the barcode scanner to determine points is phenomenal. Finding recipes and connect is outstanding. My Suggestions for improvement or to allow people to rate or comment on a Recipes. Many times people put in correct amounts and things come across is way way way to salty, etc. It would also be great if we could copy and paste in the comment section. Often people will post a recipe there and it would be nice to copy and paste it into another app. Thank you so much the app is really helping me with my weight loss journey. Thank you

Real World Wellness at your Fingertips

Everything is a click away in the WeightWatchers(WW) app. Your Coach, Recipes, Fitness classes, Mediation and a international support network of online compatriots all pursuing the same goal. Being the healthiest person we can be! My Favs! I love the ability to track my points and scan food items in the grocery store to make sure my choices are the best for my plan. For me going to class online and almost any day and hour is a 4 star asset for my busy schedule. Plus the App works with my Apple Watch and Siri making my ability to keep current with my daily meals a snap. My only negative I’m still finding new sections of the App. Maybe add new section headers. Overall I give the WW Apps 4 Stars!!

Horrible iPad update, stay away

The iPad update from a week ago has ruined the food tracking section. I usually track on my phone and today used my iPad. You don’t lose weight if you don’t track your food and with this update WW has made logging food less important to its members.

Two things stand out on the home screen: “track food” and “view food log”. Click track food and the screen shows what’s in your fridge-which I don’t use-and frequent foods; only 3 frequent foods are listed with a see more button. Click food log and the screen shows the actual daily meals. Just like every other WW app version you select a meal, then the food, and then you AGAIN have to select a meal. I have complained in reviews over the years about having to select the meal twice but developers have never corrected it.

I recommend nobody use the iPad version of this app.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

New program

I have been at my program goal 4 1/2 years and have lost 70+pounds and am a life time member.

Enjoy tracking and I will keep it up. At 77 I'm feeling better than I have in a long time.

Only thing I don't like is the fact that According to your new rules i am supposed to keep my weight no more than 2 pounds above my goal. That is way too narrow a range. After this long a term I should be allowed a larger variance.

During the CV pandemic I feel the with the closing of the weigh-in centers you have been proactive in helping. Those of us that are life-time members can retain their status by you keeping us registered till the centers reopen.

Thanks for your help and I will be keeping up my end by tracking daily.

Great teaching tool

You go to a restaurant that you didn’t get to check out first ,and point out your healthiest choice when you get home. It shocks you to find out that your grilled chicken salad was far from a good choice. You learn; and the more you learn, the more successful you become. it’s not a chore, it’s a learning tool!

I’m adding another comment because the recipe app is amazing too. Play with it and you may be surprised that eliminating some ingredients actually lowers the points! If you dont’t like something that much, try substituting something that you like better. Again it’s geared to help you find foods you like! It works!

And it improves more all the time!

Needs a little help

The app is great for keeping me on track while on the go. I echo others concerns with the scanner, though. It's inconsistent at best. I would also like to see the capability of keeping track of my flex points. Certain foods go toward my weekly points allowance and I don't like the fact that my Italian ice is automatically counted in my daily points when I want it to come out of my weekly point bank. I would think this would be an easy fix and I've heard many other members express the same concern. It appears the number of favorites I can store is limited, which makes the app less user friendly. Otherwise, it's a decent app.

Overall very helpful app

The app is very helpful and makes it easy to track your points. I love having point info at my fingertips everywhere I go. Having access to the recipes is also very nice. The only things i see that need improvement: some of the point values already stored say one serving, but doesn't give the measurement for how much a serving is. Also, if there is an amount, say 2 tbsp that is already stored with point value and I only used 1 tbsp there is no way to split my points. I have to add it as a new food to be stored. It would also be nice if they had a checklist for your water and food groups like the paper trackers used to have. Other than that, overall very helpful for your weight watchers journey.

Used to work much better

I love the program and have been using it for about 6 months now. Unfortunately, couple of latest updates made my experience less pleasant:

1) Fitness points do not sync if you forget to update them immediately. I sync mine on Sunday and the points from Monday and Tuesday never made it to the app

1) If you'd like to input your food a day or two later, it's very hard to do so. I used to simply click on the date, choose the food, and it would automatically populate that day's inputs. Not it all defaults to today's date, so I have to manually scroll to the desired date for each item. Very annoying, especially if you have a few items to input. I can't even input my breakfast at lunch time, I have to manually select time of the day.

Needs 1 more thing to be perfect

8/29 Not working correctly 7/12 Pro: Easy to use, scan food, receives exercise data from iWatch. Support available in app (although the transfer to higher level of support has never worked.). Con: Needs a way to enter recipes & calculate smart points—especially when you make simple changes. If not in this app, then add an app that talks to this one. In answer to my comment from developer: having to add all the ingredients info up & entering as a single big item into your calculator is not user friendly and you still have divide by portion size. The other option is to find an open meal just to calculate ingredient by ingredient & only getting smart points and still needing to divide it by portion size. Oh, I have WW in my smartphone, but it is locked no matter how many times I sign into your app.

Thank you so much for your comments and feedback. We are happy to know you find our app easy to use. At this time, you are able to create your own recipes and calculate SmartPoints values on our calculator in the app. We will be sure to pass along your comments to our teams for review and consideration with future updates.

-Weight Watchers Customer Care-

Amazing... Finally I feel like me again

I didn’t have a lot of weight to lose so no one understood when I told them that I joined WW. I didn’t have a lot of weights to lose but I could not lose it. I work out almost every day and I have eaten healthy my whole life. I kept gaining a few pounds every year. So I joined WW and learned that I wasn’t eating the right foods to lose weight and I ate food without thinking. I set my first weight goal... and in eight months I met that goal. So I set a second goal... and in two more months I met that goal. My clothes fit and I feel like me again. I will stay active with WW because I need the knowledge, the suggestions, the recipes, and the accountability.

It’s All in the Name

This is a very robust app and tracker and I love it! My ONLY complaint (when UPC not available, or someone else’s cooking) is entering generic named ingredients/foods. Some are listed by brand name only and thus I have a hard time calculating points when I can’t find the food item listed. I wish I could just type in the food name of a food (no brand) and it would show a list of every brand already in the system. Example: type the word “margarine” and it would bring up all products in WW list that are margarine or a type of margarine. I have to know the brand name Smart Balance to find this product because it doesn’t have the name Margarine in the label.

Makes weight loss a breeze

Having been a WW member for 5 years, I was fine with paper tracking. I had tried to keep spreadsheets on prior diets but found they were time consuming and I would only fill in once a day at best. Finally, my leader convinced me to try this iPhone app and I was immediately hooked. Since my phone is always with me, I can fill in as soon as I eat. I can scan items in the store BEFORE I buy them, it can track fitness automatically from my iPhone, record my weight progress, water consumed, sleep, and journal my feelings. Best of all, I can connect to other WW members in a safe, confidential site. And as LifeTime member at goal, it’s free. What’s not to love?!

Life changer!

Member since March 20, 2017. WW has done something that years of dieting has failed to do. It has been enlightening to realize the amounts of food I have been consuming. While I’ve always been a pretty healthy eater, the app. has given me a great tool as to the amounts I should have been eating. As to this date I have lost 45 lbs., and I almost can’t believe it.

Even at the age of 77 getting healthier and loosing weight is not impossible. I reached Lifetime status October 2017. Smart Points have been a real blessing to me. By-the-way, this is not a diet. It is a change of mind about healthy eating. You can eat any foods you want. Just count the points and the App. is so easy.

help

I understand what people are saying. I am stuck in a WW apt that has to do with recipes, exercises, and couches. It tells me to join or checkout the continuing interesting things about this thing they want u to join. I can’t get out of it. I can’t get back to where I track food. I even downloaded the WW apt again but when it was downloaded it went right back to joining this whatever. I have tried everything. I did not finish logging my points last night and nothing today. I called support but no resolutions. If I can’t get out of this i am quitting WW and joining something else. Also tried turning my phone completely off but did not help.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Keeps me on track & motivated

It's been about 15 years since I've been on Weight Watchers and this app makes such a HUGE difference! My husband and I joined online exclusively...I have to admit, I was a bit skeptical of following the plan this way. But the combination of following the plan together (as a team) and having this app has kept us motivated and also causes us to rethink how & what we eat. My favorite feature is scanning barcodes in the store to see if certain items are "worthy" of their points value. I also like that we don't need to write everything down...I can log food quickly thru my Favorites or Food list. It's a great tool!

Best weight loss app ever

The secret weapon of the new WW app is the user community, called Connect. While all the other features are great, this is the game changer. Superior to the community available on something like Fitbit, for example. It absolutely makes the difference for me in motivation, especially when I am struggling.

But I also love how easy it is to track food and activity (I link with my Fitbit, but you can use other activity trackers or manually enter it), the barcode scanner (makes shopping super easy), the weight tracking’s graphic layout, and the new “wins” that encourage healthy habits each day (& actually earn you swag that is shipped right to you!)

It’s a great way to stay on track

I find the app easy to use, once you go through a day or two, and it really makes it easier to stay on track vs. writing things down. It looks up the points on anything, you can use a barcode or just a list of ingredients, or a common dish like spaghetti. You can modify the quantity of the item, you can group foods together that make a standard meal so you can use it over and over again.

It syncs with my fit bit which I love and allows you to join in conversation or reach out for help. It really is a great tool for the program. Oh and it seamlessly syncs my phone and desktop so you don’t get your wires crossed.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Freestyle - let the user choose!!

I’ve been using this app for almost two years now. At the beginning, I lost roughly 30 pounds. Somewhere in between, I lost myself due to personal issues and gained 15 pounds. When I came back to the app, i found that it was changed to the Freestyle program! So many 0 point foods, but now it is harder for me to lose that 15 pounds again because of the foods that are considered 0 points. Please please please, let the user choose whether or not they use the freestyle program or not!! I know it works for people, but it simply isn’t cutting it for me. I really hope you’ll take my suggestion into consideration... Thank you !

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Choices

I appreciate all the choices available to explore. An array of menus recipes exercises thoughts opinions advice...enables me to find discover and change the different necessary buildings blocks needed to create my own individual plan to assist me in my lifelong healthy goals.

Fortunately it is presented in such a way that is fun interesting and knowledgeable to make me want to continue this an ongoing adventure even though there may be some mishaps along the way I am always motivated to navigate my way back! On the same note I admit I still may journal quite often w the pen but the necessary info u site provides is what I need to keep following my healthful journey😀. My thanks❤️

Love WW, love the app

The app is pretty easy to use. Be aware it requires internet in order to use it, this isn’t a big deal when you’re at the average place but with it being summer, we spend a lot of time at the cabin where there is no cell reception. This made my accountability a bit tough when I first joined but I’ve been able to pre track my meals in order to stay on top of it. The app itself works really well and although there are a few things I might change personally (like having to scroll down the page to find/create recipes, which would make more sense to me having its own tab at the bottom) it’s still great.

Makes WW easy!

EDITED 9/6/19.

Still love this app, which has been updated several times since I began using. I love that the scanner app has been integrated so I only need one WW app! Still makes it super easy to look up and record points, tells you at a glance how many points you've used and how many you have left, allows you to look up foods by point value, and includes other helpful information from the website...all at your fingertips. Love that this now syncs to the health app on iPhone to record your steps and other data automatically. I do miss the healthy checks, which used to help me track my daily vitamin and water consumption.

Great for Tracking but has a few Quirks

I love the app for my daily tracking, the great recipes and the Recipe Builder. But I wished WW would fix the bug in the Recipe App. I used to be able to scan a product to add to a recipe. Now when I scan a product, like a can of corn, instead of letting me add it as an ingredient, the app thinks I want to track it as if I ate it. Since I’m scanning within the recipe builder it should recognize the product as an ingredient, which it used to do. PLEASE FIX THIS!!! Also, when I want to add a simple ingredient like an egg, that should be the first thing that pops up in the list. I should not have to scroll thru a bunch of finished products with egg in the name!! It makes building recipes a real pain!! Please fix that!!!!

Great app for tracking wellness!

I love the WW app. Back in the day, I used paper with WW. This app makes tracking and getting tips and tricks so easy. It also gives me incentives for doing healthy things. I get wellness points that I can turn in for fun products. I can get inspiration from checking in with the WW community. I love how there is access to mindfulness activities. There are also great workout routines to fit any schedule. I have lost 35 pounds. I still have a ways to go. But I have decided that I will continue to use this app regardless of how much weight I lose to help keep me on track with wellness behavior. It works for that. I feel more balanced.I love it. Thank you WW.

I LOVE THE WW APP!!

I have been a long time member of Weight Watchers, always attending in-person meetings. However, when I gained a few unwanted pounds over the past year, I decided it was time to once again to attend meetings. However, that wasn’t possible with the recent pandemic. I had considered joining the online version but thought it would never work for me because I thought if I didn’t get weighed weekly at a facility in person, I wouldn’t keep myself accountable. Boy, was I wrong!! I love the WW app and have lost 13 lbs during the past 2+months. I keep myself accountable by tracking my food every day and taking advantage of the awesome recipes that WW offers. Thanks WW!

This App is Awesome!

I was hesitant when I first started using this app because of an experience with another diet app that had me taking mini courses and quizzes to move along with it’s program every day. I love that WW’s doesn’t make me feel bad if I don’t complete my “homework” and the articles are extremely helpful when I have time to read them.

I prefer not to weigh in every day as other programs require because that just makes me feel grumpy first thing in the morning! The WW app is there when I need it, encouraging me like a good friend.

The food journaling is easy and the weekly goals are manageable.

The recipes are short and delicious.

I also don’t feel bad if I go over my limit with points because of the cushion built in with the weekly points.

I can see exactly where I am going wrong, when it’s time to stop for the day, adjust my choices to make more healthy ones and still lose weight!

I love the reward points also! AND that after 3months I don’t feel like getting a refund! I am just more motivated to keep going.

Amy Y.

I am 64 years old and was diagnosed with celiac disease about 3 years ago. I’ve had a hard time finding the right balance of gluten free carbs and was really eating a lot of sweets and probably a bit too much alcohol. My pants were really tight and I felt horrible. I am a lifetime WW member and always believed in the program. I started using the app in November and have lost about 19 pounds. I love the barcode scanner and activity tracker. And I’ve come to understand the heavy points value of some choices but I also understand that the point is to steer me to free foods and healthier choices. I am the same weight I was in college and I definitely don’t have tight pants anymore! It’s a great app.

Pricing.

I am spending a lot of money to be an online client, monthly. I do not feel the online/app is as sophisticated as MyFitnessPal. I can track my nutrients and set nutrient goals. Counting is counting, whether it’s calories or points. But again, even the free app is better at scanning, data basing the scans, “learning” my food favorites, arranging the foods in a search, etc to most of the other 3 star ratings. If the company does not lower the price to reflect the quality of the app, I am going to have to switch back to counting calories for free.

PS- I like the idea of being able to save posts and articles that another person wrote in his/ her rating. Come on, Oprah... I know this is all a work in progress but step it up or price it down. It’s works but so does my will when my mind is set.

Thank you so much for taking the time out of your day to provide us with your feedback. We apologize for any inconvenience. Our teams are always looking for ways to improve member experience, and we appreciate hearing from you. If there is anything further we may assist you with, don't hesitate to let us know. Best wishes on your continued journey.

- Weight Watchers Customer Care -

The Weight Watchers App saved my life

I cannot speak more highly about how simple and effective the WW app is as a weight loss tool. I use the app consistently because it is so user friendly. The barcode scan function is amazing, as it is rare to scan a food that is not already in the library. The Connect portion of the app is like having a WW meeting, friends and support available 24/7!! In summary, the app puts all the weight loss tools you need right at your literal fingertips and I seriously cannot thank WW enough for creating it. I am 100% sure I can be successful and reach my weight loss goals as long as I continue to use the app. THANK YOU, THANK YOU, THANK YOU WEIGHT WATCHERS!!

62Skinny

This new weight watchers has made it so much nicer. I can get the information I need and support. It is so much more personal, I feel in control of my life and able to achieve the success I need to lose weight and lose bad habits and negative thoughts. I feel in powered and supported like never before in my life. Thank you weight watchers, thank you Oprah.

I have been a ww member since the third of January of this year. I have lost more weight than on any other diet.

Along with the weight loss I have felt better about myself than I have felt in fifteen years. All I can say is with Oprah I feel a kinship and empowered. Thank you Oprah ! Thank you Weight Watchers !

I love this app!

This app has made losing weight so easy. They go off of a point system where you are given a specific number of points per day and each food has a point scale. There are tons of 0 point foods. My family eats out a lot so the best thing I’ve found is the point scales for food in restaurants. I use that A LOT! Another great tool they have is the barcode scanner. If you’re in the grocery store and you see a food that you’re curious about, you can scan the barcode and WW tells you how many points each serving is! So this app has been a life saver! It takes all the guess work out of trying to be healthy and lose weight!!

Simple way to monitor and stay on track!

This is the first diet where I was able to track my food intake so easily. I don’t do well with journals and counting calories. Typically, I would be good for 2 weeks and give up because it’s a lot of work.

This app is awesome for so many reasons; looking up food before I eat it to see what impact it has, tracking the food I do eat simply, it’s fun to be able to search and scan food items (my son even loved looking up points for things), and it lets me know at a glance where I’m at for the day. Thanks for making it fun and easy to monitor my food intake. It’s made this journey more of a life change than a diet!

Can’t re-sync Fitbit activities

I can’t believe there isn’t a way to re-sync Fitbit activities. Twice now I’ve accidentally left my Fitbit running after a workout. This is an easy fix in the Fitbit app, but once it syncs the wrong info to the ww app there is absolutely no way to fix it. I swap activity points first (an option they allow you to choose) and it’s frustrating to have to remember to not eat 12 points that are in my bank because their developers can’t implement a resync feature. You’re the number 1 diet how many years in a row now? Put some more money into your app. Your CEO Mindy got paid $33 million in 2017, I think you can afford it.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

AAP-reciation

Several years ago I joined WW but only went to meetings and tracked in a journal . I was not successful and didn’t sustain my effort or change unhealthy habits for long. Fast-forward to rejoining in Jan., 2019, attending meetings and using the Aap. The added support has enabled me to lose 23 pounds so far and to experience real change in my life . Connect is a 24/7 source of inspiration . Tracking is easy and I have a great record , with graphs etc., to refer to and diagnose any problems that arise. Because of the AAP , in conjunction with a good leader and group whom I check in with weekly, I’ve been able to form new habits , better ways of eating and moving that are becoming “second nature”. Yay .

Easy and efficient

I tried weight watchers several years ago. It was confusing and not user friendly. Now I’ve lost 37 lbs in 6 months, and counting. When I get off the wagon, I use the app to achieve my goals again. It’s seriously that easy. I started with blue, then went to green and now I’m on purple. They have something for everyone’s lifestyle, even when yours changes. It’s not perfect because you are the main factor in the equation and it is truly all up to you. When I plateau I move things around in my meal plan to shake things up, increase my intake a little and it fixes everything. I’m very happy and I will probably be here forever! Lol

Love WW

I love how easy it is to track what I am eating in this app. I had done ww probably 12 years ago and used the paper booklets to track. I was very successful with ww then but life happened and I gained everything back and about 25 more. I started Noom which is also an amazing weight loss program after about 4 mos I started losing motivation and out of curiosity looked into the cost of the ww app. I couldn’t afford to not sign up because of the excellent deal. I started 3 days ago and even after completely blowing my daily points yesterday (31st anniversary deserves a “bad meal w/pie) I am still motivated to get rid of the weight that has causing me to be unhealthy.

Good, effective, CLUTTERED UI

I really like the app and it’s simplicity is why I’ve had some success with weight loss (I’m down 32 1/2 pounds) but it’s getting cluttered. In the options they need to let the user choose if they’re going to do sleep tracking, mindfulness, etc. so that the UI only presents you things that are relevant. I find myself scrolling around trying to find what I want buried in functionality I don’t want such as connected fit trackers, etc.

It’s a good app and I appreciate it but they are falling into the old Facebook trap where Farmville and pokes start to take over the app rather than the basic functionality. Hopefully they can do a cleanup soon.

A fabulous app. Just one suggestion

I love this app. It is easy to navigate and I love the way you can get recipes by type of food or eating preferences. Also, once you track a w.w recipe, you can select it and immediately see the recipe. So, for example, I tracked my evening meal in the morning and then could easily find the recipe when it was time to prepare it.

One suggestion--please let us write notes. When I have a paper cookbook, I might enter notes such as: "less of this ingredient" or "more of that", or "good for company", or "don't make again". That would be VERY helpful.

I agree. I would love to be able to write notes. But a fabulous app nonetheless.

Love this

I have lost over 60 lbs since January. I am of the age where I did not think it was possible, I was very swollen from surgery and was unable to do any exercise for almost a year prior to joining WW. In spite of being stuck at home during this panldemic I still managed to lose the weight. I credit WW and this app for my success. I track everything that I put in my mouth, including my zero point foods I use the app for working out, recipes and finding point values when food shopping I know I couldn’t have lost the weight or managed to keep it off or steady without the app It is so worth the money and the counseling and support is awesome Thank you WW

WW Works

Weight watchers is an amazing program, and like any program if you work at properly it will work for you. If you’re someone who has to ask questions like should I count that snickers bar? Or does a bite of a doughnut count as points?Then maybe it’s not for you. If you’re willing to be honest, open and willing to learn and understand the program, you’ll have amazing results. If you’re going to try and manipulate and play games and continue to do the same things you’ve always done which is why you’re still overweight, then don’t waste your time and then badmouth it later. Weight watchers works. It’s not a diet it’s a lifestyle!

The program is great, the app has gone downhill

I had been on WW a few years ago and I did really well. The program itself is great. At that time the app was great too. Got to my goal weight and I really should have stuck with it. I ended up slowly gaining the weight back once I stopped keeping myself in check.

I started up again about two weeks ago and the app is really horrible now in my opinion. Finding food you previously logged, pulling up your own recipes, putting together recipes and even searching for food by name is a total pain. It’s a tad easier on the iPad but from my phone I basically just give up and track all my food when I get home and I forget things I ate. Super frustrating when you’re trying to stay on track.

Feature Requests

As a product manager myself and someone who eats out a lot, I recommend the following features:

1.) A long time ago this app had a restaurant section where it was easy to browse list of restaurants and see point values for menu items. Instead, now I have to search restaurants name and remember the name of food item, which makes it much harder to find desirable food options within my target points. BRING BACK RESTAURANT BROWSING , PLEASE!!!

2.) Related to above, use phones’s GPS to recommend restaurant food items and point values in current location, with real-time updates as I drive, walk, or ride my bike. For example, this would make it very easy for me to find breakfast, lunch, or dinner items at fast-food restaurants while driving somewhere.

Improvements needed

Do your research to see if WW would work for you, and decide which program you want to use. Recent changes have eliminated a lot of long-standing studio groups and thrown members into enormous virtual groups.

The app is fantastic for inputting points for items in its data base. However, there are many items that have points but can only be entered manually. The old printed eating out and shopping guides are still available for sale in the studio. Why aren’t all those items in the app?

I can’t set the number of servings when I create a recipe.

If you log in on your computer the password entry is confusing. I reset my password twice before I figured it out.

Occasionally the app inexplicably fails to recognize that I’m already a member. Closing it and reopening sometimes does the trick.

Every time they modify the app, features get buried in areas that are hard to find.

On the plus side, there is much focus on wellness, with access to exercise apps and meditation and behavior modification techniques. And if you can find their customer service chat or phone number they are very helpful and supportive. Coaches, on-line and in person, are exceptional (available with the most expensive memberships).

I love this WW app !

This is the best weight loss app around. It is so easy to use . I was an online member years ago and lost 20+ pounds but didn’t stick with it over time and of course regained the weight plus more. I tried two other “free” apps but didn’t care for either one of them. I know someone who was using this and was having good success with it. When I finally decided to do something about losing weight again, I thought I’d give this a try. I am so happy I did . I only joined four days ago but know that this is going to be the key to my success. Great job on developing this app . I highly recommend it to anyone who needs to lose weight.

Accountability

WW has been in my life for years. I know the plan works! I’ve lost weight on this plan but never looked at it as a way of life. In the past it was just a diet. The new WW has taught me that I can achieve my weight loss goals without restricting myself. The app helps me to stay accountable for what I eat. I can make better choices by seeing what foods impact my points as well as indulge without guilt when I’m successful at the small things like tracking and moving more. I would recommend this plan to anyone who is serious about changing their lives. WW will show you how to live a healthier lifestyle without having to deprive yourself. I love WW and you will too!

Easy to use, lots of great features, lots of weight loss

I have used this app and WW plan everyday for almost a year. It is easy to integrate into your life and gives you the control you need over your food. Combining it with light exercise has allowed me to lose 25 #. At 60 and going through 2020, that’s been a huge win!

My favorite part of this plan is being able to track my food easily and analyze my food choices each day. Over the year I have learned how to still eat normally and choose normal foods each day that keep me on track to lose weight slow and steady. For me this is a food plan and has never been a diet.

Silent partner

I love this app! I have had trouble for YEARS trying to stick to a diet and follow someone else’s plan. Weight watchers is a godsend to me. The plan is easy to understand and also has helped me understand what food I can safely eat and where I can splurge if I want to. It’s helped me stop beating myself up if I have a bad day, I just focus on the next day. I love the barcode scanner, it steers me away from detrimental snacks. So far I’ve lost 30 pounds with about 70 more to go. I’m no longer worried about how long it will take, I didn’t put the weight on overnight so it’s not going to go away quickly. Thanks Weight Watchers for giving me hope!!!! Love and peace to all!!!

It works!

This program/ app Keeps you honest and on track. I love to cook and am enjoying trying all the WW recipes that you provide. I am losing weight slowly but surely. I am 61 years old and realize the weight doesn’t come off like it use to. Down 25 lbs. in 5 months. I’ve been overweight for a long time so if it takes me a year to reach my goal weight so be it! I don’t feel deprived and feel very much in control. I walk every day and track my steps with a Fitbit that sinks up to the WW app. If I don’t loose weight one week I notice it usually comes off the following week. With age comes patience! Thanks to this app I feel like I will finally reach my goal.

Love WW

I love Weight Watchers. I followed the plan after each of my children were born and was able to keep the weight off for a long time. I have tried other programs with no long term or realistic success. I have returned to Weight Watchers for another attempt and have been doing wonderfully. I’m not left hungry between meals, I track and I keep myself accountable.

WW is still my longest plan I’ve been able to stick with. It works with my hectic schedule and I never feel hungry or deprived. I can enjoy popovers with my beef stew or a roll with Saturday night dinner. I enjoy chocolate if I crave it but TRACK everything to make sure I stay on track. WW is a lifestyle that works. 😊

Thank you for sharing your feedback with us. We're so excited to hear of your success on the WW Freestyle program. A new app release went out today, 3/8/2019, updating the current mobile app version to 7.9.0. After completing the update, if you continue to experience any troubles, please reach out to ResolutionSupport@weightwatchers.com for assistance. Best wishes!

Amazing App

I love the WW app. It is a vital tool that I use all day long to find food information, track food & exercise & connect with other member on Connect. There are so many great things I can do on the app! I love the fact that after I weigh in, the data is immediately logged on the app for me. So convenient & wonderful to see my progress.

One improvement: PLEASE allow for pictures with a post to be able to be enlarged by the viewer. So many times, I’d love to be able to see a enlarged view of a before/after pic, or see the small print on a food item label pic but can’t because can’t enlarge pics with my fingers on the screen.

Otherwise, great app

Pretty good

I like the app, and I use it pretty consistently. It really does help me stay on track with what I’m eating, and some things have definitely been surprising as to how many points they add up to be. I like that I can put in my recipes and see the points for things I frequently cook. Also like that I can take one of their recipes and make changes to it and see the revised points. Love the scanner. I do wish you could see the activity that you post, the same way you can see the food log. Sometimes I can’t remember if I’ve already added an activity, and there’s nowhere to go to check to see what I’ve got so far. Having that ability would make this app pretty close to perfect.

WW Is My Life Saver!

Thank you WW for making it so simple to lose weight. The Food App is a Life Saver to stay with-in your Point System. I love it!

I’ve been obese for 20 years with one failed diet after another. My health finally caught up with me and I realized it was time to make a drastic change.

A lot of my girlfriends have enjoyed your Program for many years and have been a huge encouragement on my journey. Over the past months I am now 43 lbs lighter and still losing. I have more energy, my body doesn’t feel the pain in my joints and I’m able to be more active in my every day life.

I love what your Program has done to help so many to obtain their weight goals with sweet success. Thank you for being my Life Saver!

Really like the WW app- wish we could modify user name

Very helpful app; easy to use. The community feature is inspiring and a good way to find ideas from other members. I really like the restaurant feature- helps me make informed choices about food options. The recipes are helpful, too. I’ve used the exercise and mediation app feature- both were really helpful. When I was traveling and couldn’t find a gym, using the app to exercise in my hotel room provided for a good workout. So much to like with this app... you even generate rewards for tracking regularly! The only thing I wish it would allow users to do is change the user name. I made a mistake when first registering and am now stuck with it.

Works great but could improve

I have used this app for 15 months and have recently reached my goal weight. Until about two months ago, I did not attend workshops or weigh in. The app does need some initial training as my daughter tried it and though she is more tech savvy than I am she gave up on it. With some help in getting started it is mostly easy to use.

At times the updates to the app required learning a change or two. In most cases the changes were an improvement.

There is one thing which I have found difficult and that was making adjustments since I eat gluten free and the point counts for restaurant foods all seem to include the bun, pasta, gravy or other gluten containing items which can easily be eliminated by request when ordering.

The newest update has made it easier to find some things like my favorites and my recipe. In addition I now know how to scan bar codes.

One change made it so after recording, or registering, one food you were able to immediately begin typing in the next item. Unfortunately a more recent update made that no longer possible.

Suggestion

I love the app and all the easy features to find recipes, check out points in restaurants, and track exercise, too. Seeing the WW family and the people who have lost amazing amounts of weight have been true inspiration! Local meetings don’t always have folks like that and I was surprised to see how much that encouraged me. I really wish there was a way for members to have a personal section to privately track their journey. It might allow for comments when we’ve had a bad week and what we did to pull out ( for the next time) or track non- numerical successes like not needing seat belt extenders or dropping sizes. If you added a feature like this then it would be perfect. Thank you.

Like the app but would like some extra features

It’s easy to use mostly. It’s a bit of a hassle to make my own meals . For example I always have black tea with one tablespoon of 1% milk- it’s not listed at all when every other combination of tea and milk is! I haven’t bothered to make my own so I’m just approximating.

Has helped me lose a few ponds which is all I wanted and set me onto a healthy eating tack with fresh foods.

Love the recipe suggestions.

I would love to see a space for a free text entry for each day to add things like- “big work party” or “colonoscopy tomorrow” so that I could look at why I’d done well or not for a particular day or a streak- say -“staying with in-laws”!!!

Great companion for WW

Helped me greatly in achieving my 50 pound weight loss with WW. Take it everywhere I go especially grocery stores to find out if a product is conducive to the program because sometimes what you think is a good choice maybe the worst! Only criticism and request I have is something I found on the app My Fitness Pal.I cook a lot and get a lot of recipes online. That app has a way of downloading the recipe directly and letting me know how many calories it is. It would be great if I could do this with the WW app and tell us how many points the recipe is. Beats having to input each individual ingredient! Losing weight and eating healthily is hard work and anything that helps, and really works, is great in my book!

Need carb fat protein counts

Should be able at a minimum to see total calories, fat, protein, carb and fiber counts for the day. People with Dr Restrictions need that. Have to use FitnessPal. May be worth leaving weight watchers!!! Do the right thing WW help your clients versus hinder!

All features of old app not included even if they still work with new program. No longer searches your foods you have to create due to in adequate food database. Nor does it search recipes. Old foods from points plus must be deleted and re-added in order to update them. So you should have just deleted them instead are requiring 3 steps to delete each. Recipes using these food no longer valid and can't update. If food was deleted you have to delete from favorites. Online indicates food deleted and you can delete. App however doesn't show deleted. Calculator hidden in a few spots. Frustration abounds!!!!!

Great app but If I could make one suggestion...

If I could make one suggestion to the software developing team....can you create a section in our daily entry where we can write a brief note about that day (how we are feeling/thinking etc) so when we look back on what we tracked we have a record of what our mindset was that day so we can see the connection between our minds and our eating. This note would not be to share like on WW Connect but a personal “note to self”. That’s the one advantage members who paper track/journal have that app users don’t which I think would be very beneficial...one place to write a few thoughts as well what we are eating.

Beta Tester

I switched over to become a beta tester to see what kinds of improvements might be coming down the line. I like having separate portals for tracking and searching within each meal, but I’m disappointed that my regular go-to’s (and marked as favorites) are not showing up at the top of the list. Instead, many items that I’ve eaten less frequently show up and I need to scroll down through them to find my favorites.

Other than that, this is an excellent tool that has been invaluable to my success in reaching lifetime membership in 10 months! Total weight lost – 75 pounds. I love the menu database, the recipe builder, the barcode scanner, and the restaurant finder – all great tools for success!

Scan Prices

I love the ability to scan prices in the grocery store. It is so much fun. Of course it takes me an extra hour or two to shop. Only store that I can’t scan in is Dollar Tree. For some reason it doesn’t work. I want to commend whoever is doing this for having so many foods in your system. Even local vendors who sell in grocery stores are most of the time in there. Thank you for keeping me on track. Also thanks for the best program yet. I am a lifetime member getting back on track. I have done many programs with WW since 1976 and you have outdone yourself with the Smart Point system and free foods. 👍💕👋pat on back coming your way!!!

The programmers don’t listen and don’t care

There is a problem with the app and its connection to the MapMyRun app.

I have attempted to report this at least 6 times. No one cares.

The problem persists.

What is happening is double counting of an activity, in my case - walking. The WW app is counting the walk activity and also double counting the number of steps taken during that walk as a separate activity.

The net affect is: The points added for each activity are not even close to being accurate. I used to get 5 points for the same walk. I now get 9, or sometimes 12 - it’s not consistent for the same exact walk activity. The app shows 2 distinct activities: a walk measured by distance and also a walk with the number of steps taken. Points are given for both. Ergo: Double Counting.

Most of the app is good, but this flaw is a fatal one as it makes it impossible to use the app to correctly track activities.

The programmers could have fixed this months ago - when I first reported it. But, they choose to ignore it. And the problem persists.

The problem began when WW went to what they call Fitness 2.0. Prior to that the apps as perfect - excellent.

Now, it will create problems for those earnestly trying to lose weight and incorporating exercise into their routine.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We will be sure that this is addressed. We look forward to hearing from you.

--WW Customer Care—

WW app

I love the WW app! It’s making losing weight easier and fun. It’s so easy to track my food and helps me make smart food choices. I have cooked up a few of the recipes. It’s so helpful to have so many recipes readily available with the points already listed. The recipes are also invaluable as inspiration for my own creations. There’s so much information I haven’t read it all yet. What really important though is that I’m connected to a whole community who is very encouraging and compassionate. I didn’t realize until I joined how important that is when you’re making major lifestyle changes. Everyday I find something to inspire me. Thanks.

Joy and Happiness

The WW app has been the center of my weight loss, lifestyle change, mindset recalibration, and fitness crush since I decided I can do hard things in December 2019. Since then and throughout the magnificent and stunning 2020, to the now, ever changing new normal of 2021, it has been my precious. Virtual meetings, coaching and Connect are my people and the tides of love that carry me back from the inevitable, periodic backslides. Even though I’ve been on for over a year and a half, I’m still learning new things. (Omg - literally just discovered how to really use the restaurant function last week just in time for a trip to NYC.)

I recommend WW, Digital360, and the WW app. #thatsall

Wellness at its best!

Quarantine during the pandemic brought many challenges, including poor eating habits & less movement, so as the new year rang in, I knew I needed to make some health & wellness changes. Choosing WW was easy as I have experienced consistent success as an off & on member over the years, but this digital+ version is by far the best! I am on day 3 & as I explore the app each morning I am finding new tools & resources at my fingertips to support my overall well being, which I absolutely love! Because at the end of the day our relationship with food & movement really starts with a mindset of developing healthier, sustainable habits; & WW has nailed that this time around!

Returning to WW

WW continues to respond to the nutritional spectrum. I stopped WW because, after 6 months, of various memberships, I missed flavors and, frankly healthy and flavorful fats. Perspective: WW is the only ease of access and easy to use App where I have lost a significant amount of weight, 30 lbs., and have maintained it with fluctuations, on and off WW, within a 10 lb scale over 5 years. Currently, this WW plan and recipes, along with more sophisticated and personal online App support, the old plans have become richer in flavor with flexibility in points as long as food eaten/points are consistently recorded. This is the best WW program I have experienced in the last 5 years...#40lbsgoalwithflavor

App is a game changer

Love this app! I am on it multiple times a day. Love Connect, really helps keep me motivated seeing everyone’s success. So much easier to track & 99% of what I eat is loaded is there. Love earning the Fit-points since the app syncs with my iwatch. Makes the program VERY doable!!! My only complaint about the app is the articles are so good but no way to save them or share them. I go to the website and text them to myself. I would also love to be able to share some of the success stories in Connect with my friends and family that have joined. There are such great stories and so motaving. But, the little complaints aside - BRAVO WW FOR CREATING AN AWESOME APP!

Miss the old everything about Weight Watchers

Let’s start with the stuff you can fix...both my wife and I have WW memberships. I took the time to put all of our recipes in Weight Watchers when I was a member years ago. The fact that I cannot share my recipes with her is totally mind boggling and frankly very annoying. You want us to work with others. That would be an easy way to do so.

Now the stuff you can’t fix, this new system is horrible. I lost 25 pounds and kept it off until I stopped paying and stopped tracking under Points Plus. Points Plus allowed me to eat as I wished and was successful in keeping the weight off. This new system is way too restrictive. We, as members, should have an option of which system. Points Plus worked for me and I enjoyed the experience. I have not enjoyed this so far and may bail out fairly quickly as I am not happy.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

This app has gotten worse!

My review is based solely on the app - not the WW program itself.

It used to be decent. My only complaint was that you can’t share recipes, even with another WW user. That means when my wife and I cook and eat a non-WW recipe, we each have to create the recipe separately in our apps in order to track it. Nonsense!!

While this issue remains, we have both recently begun having trouble with the search while looking up food to log or add to a recipe we are creating. For example, we need to add a carrot to a recipe, so we type “carrot”, and the results include anything with “carrot” in the title BUT simple raw or uncooked carrots! So we scroll through the results until you can’t scroll any more and STILL no carrots! We’ve had the same problem with simply “orange juice.” In fact that’s even worse because it seems to return anything with the word “orange” in the title but seems to completely ignore the word “juice.”

If that weren’t frustrating enough, we can both search for the same thing and get different results. If it happens when trying to create a recipe, sometimes we can save the incomplete recipe and return to edit it and do the same ingredient search with different results. The app has become so frustrating we’re near the point of not using it!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Wow!

I had no idea what to expect when I joined WW. But I have been very impressed so far. WW provides a structure for you to use to lose weight. The choices are amazing. There really is nothing you can’t eat, but within the guidelines. There are “free foods” that keep you satisfied even with portion control. Recipes that keep you within the structure. The tracking of points is very simple and you can start to see how your prior eating habits led to putting on the pounds. Insidiously. It’s been only a week and I feel much better already. Highly recommend. Should have done this much sooner. And the cost given all you get at your fingertips is minimal.

WW app is my lifeline

I am new to WW and thanks to the absolute ease of using this app I have lost over 12 lbs. in the last 6 weeks. I can track my food and drink intake immediately, no matter where I am, so I know where I stand day and night without having to rely on my memory or my faulty math skills. I also rely on it heavily for the delicious recipes which are helping me lose. Tracking my weight on the app, seeing it in black and white like that and the curve dipping lower every week gives me a sense of responsibility as well. My life is hectic enough, this takes all of the guesswork out of losing weight and I’m SO happy to have found this diet with this amazing app.

It gets 5 stars, but ...

In WW’s infinite wisdom of updating things, they removed where you could add nutritional info from item you might find in a store or a restaurant’s website or package label’s nutritional info, which might not be in app, so one could make better choices. Seems only workable if a barcode available. Formulas occasionally change, so it might not be accurate and it’s not user-friendly to edit (or add) with updated info. And, let’s say I go to Dunkin’ Donuts and order a Beyond Sausage wake-up wrap for 7 points. Includes egg? Cheese? What if I want to customize and just have that sausage in a wrap? I’m still docked the 7 points!! Please bring this back.

Great Food Tracking App

The WW app does what it says it does!

It helps track your food based on your WW color group and WW smart points , tracks your activity, coaches are available via chat, and it has a user Connect feature. I use WW in conjunction with Fitbit and on my iPhone. Overall there are some things that could be a little more intuitive- I occasionally have to hunt for things too much or get help in chat. I see the same pictures and things on the My Day screen day after day. They could easily vary it more. New foods entered don’t always pop up as easily as compared with the Lose It app. I briefly tried Noom and there are definitely similarities with WW, but I prefer WW (no meetings for me, just app).

4 Stars!

Great app as it is, but still a few features missing!

As someone who remembers paper tracking, I cannot believe how easy the app makes weight watchers. There’s no excuse to not track! And I loooove the social feature. So motivating to check it out when I’m feeling down. There are some features missing, like the ability to shares food items/recipes internally with other users, the ability to track while offline and have items added when we get back on, and a “meal planning” type feature similar to slender kitchen are all on my wish list. But still a great app that makes weight loss easy as it is!!

Good but could be better.

So the app is great but...

Their fuzzy search isn’t great. You can’t search posts in connect unless you search by hashtag or user. But not every post has a hashtag.

When building a recipe, if you search for something then erase it and try again, the search returns nothing at all. Then sometimes it’s impossible to find generic items. I, for the life of me, can not find just plain old yellow onions. I have to use the subway restaurant ones.

Restaurant search doesn’t have a filter. I like to filter by restaurant and points. Right now it’s one or the other. I’d also like to be able to filter by type of meal and I’d like to be able to sort by points or name or any kind of sort really. Same for recipes.

I think it’s great having connect to be able to share recipes and tips. But since it’s free form text and not an actual recipe, now with the new plans sharing recipes isn’t as easy because what is free for the person posting isn’t free for everyone. You should make a recipe section on connect that you can build a recipe and you can share that recipe with a photo and caption that calculates the points for all of the new plans.

We are thrilled to hear that you are enjoying the WW app overall. We apologize for any difficulties that you have been experiencing with the search function. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love the WW app and program

I just love the app! It makes the process so much easier and even fun! I like to cook so I enjoy looking at the recipes and finding out the point value for our favorite recipes. I have been traveling across the USA for the last month and have a had a few days without cell service so tracking was a challenge. So was eating properly. But I have lost almost 4 lbs while traveling! I feel so much better and have not felt deprived. Since I started the program in January I have lost almost 18lbs! Looking forward to continued progress! Would recommend (and have!) this program for anyone! Still love the app!

Awesome App

This app truly has so many features! Even if you don’t use them all, it is worth it to have it. It helps keep me on track, helps me understand how homemade recipes break down, and gives me great ideas for inspiration. It even works with my Fitbit to help me see how my much my activity level changes what I can eat. I love this app. At first I thought I would use it for a couple months and memorize some point values... but to be honest, it does so much I don’t see myself getting rid of it anytime soon. I pay for the app instead of a gym membership and I have seen far greater success than I ever did as a gym rat! 🥳 It’s slow... but steady!

This is so easy

I was hesitant to use WW because I thought it would be a hassle. The competition runs ads that mention how hard it is to count, why track, and so forth. I thought to myself, I would rather cook food for myself and family or go out to eat than to stay home and cook prepackaged food or not be able to order carry out.

WW is so easy. The app is fantastic and I am seeing some real results which is encouraging and keeps me going. On top of that, tracking is not hard. I have been sleeping better and drinking more water. Yes, I know that you can do that on your own with discipline and guess what? WW helps me to be more disciplined.

Member since June 2019

I love the new WW program! Freestyle makes it so much easier to go through your daily points, eat healthy, and add new recipes. The app makes it easy to access seasonal recipes, or find shortcuts for favorites that might be a little too heavy on the carbs or sugar. I have friends that are also on WW, so having the app makes it easy to connect with them, post messages for the WW community, and to track my weight weekly. I love the app, I love the new program! I tried WW a couple of years ago and I really struggled with it. This time around it seems like things are more streamlined and easier to use. And so far I’m down 17 pounds since June!

Search bar needs some work

When searching for items the search bar often results in errors. This requires me to exit back out of searching and start over in the app. Also using the search its often hard to find items. For example is I search “salt” it is actually 6th in my results after salted PB, saltine cracker, PB without salt, good thins sea salt crackers, salted butter, then finally salt. I might understand good thins as that’s a staple for me, but I dot eat peanut butter or saltines, so those retuning before salt makes no sense. A simple search of salt should bring back salt, being the first word, before salted, saltine etc.

Aldo often when building a recipe simple items, (salt, water, pepper) are difficult to locate also.

Amazing, life changing program!!!!

I cannot say enough about how ecstatics I’m about my decision to choose WW as my new lifestyle.

It is truly life changing!!!!

I eat more but cleaner, healthy food. I found (with WW help) fitness activities that I like that don’t even involve joining the gym and I love myself again!!! I lost so far 40 pounds in just 9 months and I’m healthier and happier me.

The WW app is amazing- it motivates, gives ideas for recipes and connects you with other members for support. My leader Janine is incredible and I love her workshops.

I’m so great full I found WW, I will be part of it for life!!! And if you looking to better your life- no matter what your size is you should join too!

Best app ever!!

Love this app so much!! It has so many useful features! Besides being able to scan in your foods, its has loads of other benefits like a social network where you can connect with others doing weight watchers! I love scrolling thru the feed and seeing others journeys, before and after pics/vids and getting inspiration! You can ask questions and get feedback from others. The community is great! It has tons of restaurants in the data base so no worries on eating out! I have not tried it yet, but there is an option to speak with a WW coach and ask questions! There is so much more to the app I am sure I'm leaving out. Its great!!

WW works. This app doesn’t!!

The concept of WW is awesome. If you actually track your intake it works. Simple concept, helps you really stay honest with yourself about extra calories. What is absolutely one of the biggest challenges is using the app for tracking calories. Especially sharing recipes. There is no user friendly method to share and save a recipe to favorites. Searching for general foods is a joke. Just try typing in the word “butter” simple butter will be the fifteenth option down the list. I’d compare it to using Ask Jeeves or yahoo instead of Google engine. Once it’s set up you’re good to go as long as you take hours and hours to set everything up in the beginning of your journey and eat the same thing everyday. In all: use WW, but know you part of the struggle is the time spent logging your food :-/

New WW App

I have been a member of WW using e-tools and the WW App for the past 4 years. The new app makes tracking much easier and quicker to do, which really helps me keep “on task” with maintenance. The increased flexibility coupled with more emphasis on physical activity and emotional and mental well being makes the “reimagined WW” program really come to life in a beneficial way. The new app helps facilitate this with ready access to online healthy recipes, online forums where you can get ideas, counsel and support from fellow members, and the ability to “chat” with WW administrators who can help you with any of your problems and questions. Using the new app, you are really not alone in this losing weight and maintaining keeping it off.

New update is BAD

I previously wrote a 1 star review over the removal of the plus sign and the difficulty and/or absence of features I used a lot (calculator, create a food, favorites). They responded and explained how we now click the search bar to open the "action center" to find those. Well when I did that all I had was the barcode scanner and quick add. What isn't apparent is that ribbon can scroll/swipe left and right to reveal the other functions. If I missed this I'm sure others did too. They ought to have a graphical arrow on there to make it clear that one can see more to the right. I changed my review to a 3 star middle of the road rating because they were able to help me with the features I need, but I still prefer the plus sign method.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Much simpler!

I LOVE this app...much better than what I tried years ago. The calculator feature is particularly my favorite. As long as you have the nutritional value, so easy to determine the points of anything. I use Freshly (meal delivery service) for my lunches and it has been very easy to incorporate. I have entered the necessary data for my go to Freshly meals, saved them and which made my daily tracking so much easier. I have been using this app for about 3 days now and there’s a lot more to explore (especially the community sections, recipes etc). But so far, it has been a nice addition to my routine and not complicated at all. Good job Weight Watchers!

Love it!!

This app definitely makes tracking simple and accurate. There is no excuse not to be tracking with something that is so user-friendly. Occasionally there are some glitches such as not being able to enter info or it does crash but those incidents are very rare. All that is needed is to restart your phone and everything goes back to the way it was and you don't lose any information. AND...the scanner makes shopping the easiest chore. No more sitting down with the chart or Calculator. The scanner finds 99.9% of the items Smart points value. Even if you must pay for it, it is worth every penny!

Kayyates

This app is great. I've been using it for 3 weeks now. I wished there was a scanner where you create your own recipes. To be able to scan each ingredient as I'm making my recipe would be a real time saver. Also on the restaurant section I wished there was a search option once you pick a restaurant. For example McDonald's. Once you pick McDonald's I know what I want to eat like a cheeseburger. It would be nice to be able to type cheeseburger and it tells me the points instead of having to continually search the list for what I'm looking for. Just some suggestions. Thank you for this app it's awesome and helping me stay on track!

Gets better every update

Something I've loved seeing is the constant improvements to add value. Whether it's recipe ideas, the connect social media, or encouraging and addictive blue dot days. WW is always trying to improve their app. There are some settings that are hidden underneath a couple layers like setting your goals to maintenance vs. weight loss. While I understand the purpose being to keep the main nav simple, I think the behind the scenes menus could use some more love. I can't wait for the day when I can just snap a photo of my food and automatically tracks the points, I guess I'll just have to settle for the barcode scanner for now.

New is Okay but fix bugs

I lost 40 pounds on Weight Watchers last year and want to stay on it one more year for 40 pounds more. But the new app quits when I go into restaurants under the plus sign. They are also very slow to load. There are other problems but I'll wait for a few weeks to see if those are fixed. I want to keep the momentum going with my weight loss but it is not working so far. Fix it please.

1/8/18 (Five stars)

I have started using the app again. The new structure sounded hard at first but I looked deeper into the app and love it just as much. They corrected my problems and it is running great again. Thank you.

Love WW HATE the APP

1. Frequent foods that are repetitive never come up and I am constantly adding the same foods over and over with no quick add option. A favorite option would be nice along with recently tracked foods and the entire list of recently tracked not just 3 foods you’ve eaten recently.

2. App needs to show entire day of food/points eaten - without having to go into breakfast, lunch, dinner. It simply needs to just list all foods eaten with point values as an option.

3. You can not scan foods in recipe builder which would ease the use of creating recipes within he app.

4. Quick add is a nice feature but those items should remain as a frequently used food so you could quickly and easily add to your day.

5. Tracking weight should be on the main screen I have to search for it every time I track my weight.

6. Activity points should also be on the main interface of the app and you should not have to search for them.

7. Move the recipes off the main interface of the App and use that for some of the things suggested.

Please update this APP to be more user friendly. I love WW however this APP makes it frustrating to track which is a necessity for me to stay on track and follow the program. This APP needs a major overhaul for ease of use.

Ugh

Two friends are using this and convinced me to try. I downloaded the app yesterday and it is constant error messages telling me something is wrong and to check my connection. It has happened while connected to WiFi and not so it isn’t my WiFi connection. No phone issues. My friend with the same phone standing next to me was able to scan a barcode and get near immediate results. Mine gave error after error and finally gave the points but after a long time lag. This app is frustrating! Losing weight and knowing what and how much to eat is hard enough. Now the app that I’m paying to help me is a disaster. I also have to tap certain links or options a few times to get them to work. Then i see the spinning circle indicating that its loading. So. Frustrating. Please fix the bugs!!

I live by this app

So, being on WW since the end of January, I have to have this app to track my points every day. I love the Connect where I can read stories from others to see their journeys... I get a lot of answers from my own struggles just reading those. I have had a few technical issues with the app not wanting to load, however. And it has been frustrating. I have had to keep track of points on paper and then go back and add in because of these “glitches “. My mom is also on WW using an android-run app, and it has been a real challenge on her phone. I hope all these technical issues get straightened out... but besides all of that, I can’t live life each day without it.

I Always Come Back To It

After reaching my goal weight using WW and in particular this app, I am thrilled to keep this tool in my maintenance toolkit. As soon as the scale pops up by 2 pounds, I return to my app friend and within a week or 2, I am happily maintained. The time it takes me to gain those 2 pounds back varies between 3-4 months. During that time I use the app and scanner when shopping or when I'm not sure what kind of damage I would do to my program. Thanks. P.S. The picayune bugs that others are complaining about do not bother me in the least. If I can't maintain or lose with some level of my own discipline, then any app isn't going to save me.

Serving size

One of the issues that the app doesn’t address usually is how much a serving is in ounces, just lists “one serving”, wether it is a packaged food or a restaurant meal. Sometimes the restaurant meal is stated together, i.e, chicken breast, beans and rice as a serving. I’d like to see each separate food listed in ounces, cups, tablespoons, with their point value in order to make an educated choice.

Additionally, there is no listing in the activities for treadmill walking and other activities as well as what “intensity” means. What I may consider medium intensity, for someone else may be low. This should clarify level chosen on the treadmill or stationary bike, number of repetitions with weights, etc.

These may help with speedier weight loss.

Thank you for addressing these issues.

WW

Weight watchers is great the app is amazing I love everything about the new app I’m excited to come back to the program I’m hoping I can do very well this time the only thing I’m disappointed in is the price I am Newly recent widow and I don’t really have a job and I really can’t afford weight watchers I only joined because it was three months with one month being free so I figured it would give me a kickstart and I just thought I was important enough to try to get my health back together so I did it but even that money was very tired I had to put it on a credit card so other than that my only complaint otherwise weight watchers is amazing

Thank you myWW+

+ means MORE, right!?! Thanks for ALL the cool tracking tools. 1. I track my food EVERY day. Love the food extras...2. Love tracking my steps and often try to squeeze in more. Great variety of workouts! 3. Water tracker REMINDS me to stay hydrated. 4. Now sleep( will be interesting to check out MY progress overall- maybe see how sleep effects my plan?) 5. My Weekly Check-in- seeing my data over all, what I could work on personally. 6. 5-Minute Chats are calming! 7. Love love love Connect (and especially access to Virtual Workshops) during this Pandemic!!!! The “Challenges” on Connect really help me to chose a specific goal to focus on! All this support is HUGE!!!

Love Weight Watchers

I joined WW in 2015, online only. The app is fantastic! It makes tracking so easy. I love that it saves favorites and meals - the scanner is awesome! - and being able to enter a recipe and figure out the points per serving is a key feature. I lost 42lbs and have kept it off for 2 years now, with the help of WW and the WW app. I can not be considered a lifetime member because I do not attend WW classes and I get that - there is accountability- but I wish they would offer it to those that have met goal and kept it off providing a class and weigh-in is attended once a month or something like that. I still love WW and the WW app - it is part of my life and keeps me in check!

WW App is very helpful but could benefit from tweaks

The WW App is a very useful tool. I like the connect tool to see the progress of other members, share tips, recipes, encouragement and victories. I like the amount of foods available for tracking and the ability to customize points for your own food combinations and recipes. I also like that I can connect my Garmin Vivoactive to upload activities for activity points.

I would like to see a dashboard of weekly progress that shows points used by meal and nutritional values, as well. I would also like the ability to zoom in to images on connect. I will keep using my WW App and I am sure I can look forward to many enhancements in the near future.

How can an little app change my life?

The weight watchers app is incredible! I convinced my sister to join online using this app and she loves it also. Tracking is actually fun and the scanner is the icing on the cake! The first week I scanned everything in my cupboard and my cabinets. Having the scanner at the grocery store helps dramatically. Tracking my weight has been extremely helpful. The recipe helper is amazing, if I get bored with chicken I just put chicken in there and they find me a hundred recipes. I’ve used the support people often, so helpful so professional! A++

Oh And I’m down 22 pounds in 3 months. Every part of the app has inspired me to go reach goal!!👍🏻

Way to go! We're so happy to hear our program and app have been helpful to your on your journey. Thank you so much for referring your sister to join the Weight Watchers Family, as well. We appreciate the time you have taken to submit your feedback. We wish you both the best success with your continued wellness goals!

-Weight Watchers Customer Care-

Love the WW App

I love this App!!! It gives you every tool you need to stay on track and help you on your weight loss journey!!

I absolutely love the scanner!! Very helpful when grocery shopping! If something looks tempting I scan it and if it’s too many points, I put it back!

I hate weighing myself, along with every other woman in America, but I feel better about it with the App. No one has to know but you. You weigh, you log it and you see if you’re on track or if you’ve mad some bad decisions and you figure out how to keep going and get back on track if needed. I’m excited to be weighed at the DR now instead of dreading it.

I’m happy I joined WW!!!

Easy and creates mindfulness

I am a person who has always been able to lose weight on my own—until my third baby! I have struggled with 20 lbs for 2 years now and needed something simple to help me along. Within the first day I realized how many snacks and extra servings of food have been standing in my way of weight loss. Yesterday was a hard day and I splurged on a high calorie protein bar which put me over my points, but today is better. It just creates simple boundaries and reminders of food choices! For some reason i also find that it encourages exercise, I’m sure there’s some psychology to this with the app. It works!

Improving the adding recipes would help.

I love this app but it would be useful to improve the add your own recipe section. When I go to add a simple ingredient I have to scroll and scroll because it won’t come up but things like pre packaged foods or soups will come up. For example when I type in Basil, it gives me Progresso and other soups and things with basil flavoring not just fresh basil. Same with salt I get chips and snacks etc. hope this makes sense and I hope it gets looked into.

Another bug is when I type into my recipes I have. I type in what I’m looking for and the keyboard stays up and it doesn’t let me scroll to see all.

WW App 5 Stars

I love the new app! I’ve never been one to utilize my phone for anything except phone calls and an occasional text message.

The scanner function makes it so easy to track as I used track on paper. Somehow this way keeps me more accountable.

Between the app and the Zoom meetings I’ve been really successful in my weight loss journey. Thank you WW.

I would like to see a time slot that we can enter to keep track of what time we’re eating. In addition I would like to have at least three snacks slots that include the time as well. I find that I’m usually hungry every 2-3 hours which means I’m eating more than 4 times per day.

Best Food and Weight Tracker

App is great love it and love all the new things each and every time there is an update. The app gets better with time. Been on WW for about 2 years off and on. Connect is awesome and inspirational. Would love to have emojis or Filters for WW. So many little things like charms, and motivational comments with gifs mean so much to those who need to have a reward or trinket for a job well done. Didn’t give it a perfect 5 since at times when entering in for example no matter how accurate you are on the description it doesn’t always pull up what you need. Provide tips or abbreviations on how to locate certain things etc.

Weight watchers app

This weight watchers app is great for me!!! It helping me I find it easy to use!! I am at a stand still not losing any wait I was up to 65 lbs now I am 61 but I do love this app and not giving up❤️😊 Still at a stand still can’t lose my last 40lbs I lost 60 my GOAL IS 💯 STILL NOT GIVING UP BUT CANT SAY I AM NOT DISAPPOINTED MARCH WAS A YEAR AND I AM STAYING AT THE SANE WAIT FOR MONTHS NOW BUT I AM NOT GIVING UP THE LAST 40 will bring me to 150 lbs I want to weight

Still at a standstill getting discouraged but I am still following my weight watchers but it’s been many months that nothing is changed I need the last 40 pounds off and I just want it off It is getting very discouraging but I’m not giving up

WW App is Amazing - LOTS more than tracking!

Just LOVE the WW app! As a returning WW program customer, I knew WW works, but I can’t say enough about the all the great features. Yes, it has a phenomenally inclusive food tracker, but also includes a feature to enter your own recipes, converting them to serving points for you. Plus, weekly WW recipes, a daily activity tracker, weekly personal encouragement comments from WW, “Connections,” (a WW social media portion of the app that lets you join groups, such as people in your age-group), & even a mediation section. Not being paid to say any of this, but if you are looking for a plan that does everything to help you to become healthier you, WW IS IT!!!

A Few Requests

I’ve been using WW Online for years and it’s an indispensable tool for me. Overall I think it’s great. I use it on my laptop as well as my iPhone and iPad. The connection to Apple Health works unexpectedly well so I can use my Apple Watch to track my steps and activities. My one minor comment is that the Connect app should be arranged by category or something. Right now it’s just a serial dump of information. My big wish is that you could view your points progress for the complete current week. I was able to do this several versions ago and it was a motivational way to feel good about how my week was going.

WW lets free app MyFitnessPal beat it

It’s fine. Does what you expect when it comes to standard food tracking. But given that you have to pay a fee to utilize it, there should be more to it. Where it lacks and lets a competitor beat it is the recipe builder. You should be able to scan a food item when building a recipe. So while you can scan an individual food to track, you can’t scan it in the recipe builder. The next thing it needs to improve upon is that I should be able to save something from one day to the next without having to save it as a meal. Call it a cloning ability. Finally, I wish that the app would track your macronutrients. All of these things are offered on the free version of MyFitnessPal. Catch up Weight Watchers.

Great app - with quirks.

The WW+ app is a fantastic way to track your eating and activities. So many foods are included by default. The app also encourages meal “streaks” but there are some issues. - This only works within the app. If you try to enter the meal online on your PC, your streak is broken. - If you record a meal out of order (e.g. your streak is breakfast, and the first meal you record for the day is lunch), your streak is broken. - If you record a meal from a previous day before recording the CURRENT day, your streak is broken. So keep your mobile device handy and current, and make sure you record your streak meal right on time without deviating!

Would never go anywhere else ever again

Realizing that it’s not the “diet” that doesn’t work it’s the dieter’s willpower that ‘doesn’t work’ will make it much easier to stick with this stellar, winning program. I can take it anywhere without being obvious because I have trained myself to eat healthier. The POINTS SYSTEM keeps me on track and all the tips and sound advice from the WW Community gives power to fight the ever ongoing battle. You face every day with an international army of heavyweights and lifetimers on your side who will fight off any pie or critic on your behalf. Let’s just face it, “There can be only ONE!” Everyone else is a wannabe! Thank you WW🥳

Great App

My mom and I both use this app, and lost pounds on it. It syncs with Fitbit and Garmin step counter which helps with fitness. The points system is unique in food logging on this app, and really helps point out good diet food ideas without starvation. Best of all is the recipe section which gives us good ideas for diet food without being bored with one food choice. I recommend using it with the MyFitness pal app to get a clear picture of how to make your calories in per day be lower in comparison to your calories out for weight loss. In addition the social community features are fun as well, and this app really celebrates your every fitness victory.

Excellent but search could be better

I’m a long time user of MyFitnessPal and have lost about 90 pounds with it, gained 50 back during corona and decided to try WW. I love the tracking and the points strategy, it makes everything very easy and I prefer this over tracking calories. The only area of improvement is the search function. MFP has an excellent search and I miss it dearly, please improve the search. I can search by exact name as appears on the label and come up with nothing, but scan the barcode and it’s there with the exact thing I searched for. It’s infuriating but the negative outweighs the positive so I will continue to use, but please do something about the search.

Please fix the mess from last update

I use this app constantly, so the issues created by the last update are extremely annoying. I can't add any of my created items; when I go to recently added, it either tells me I don't have an internet connection, or it simply doesn't add the items to my daily tracker; the ability to mark Healthy Checks is nonexistent. It is difficult to get the support needed for the program due to these issues.

Some things in need of fixing prior to this update were: you should be able to add more than one thing in the restaurant section, and more space for favorites would be helpful.

One irritating thing about both this app and the website is that when I weigh in at a meeting, it doesn't automatically sync anymore. It stopped doing that a couple years ago and it is mildly annoying. I have called tech support several times over this to no avail.

I love the WW Program - it would be great if you could fix these issues to provide the online support that helps people successfully lose/maintain their weight.

Overall happy

Overall I’m happy with the app. It helps me to stay on track by having the database and tracking so easily at my fingertips. I need to mark off a star though for it being painfully slow at times (which is annoying because one of the reasons I struggle to lose weight is children needing me so much; doesn’t help if it takes too long to record a meal on the app). Also lately it has been setting the day to future days when I’m recording if I recorded a food for a future day recently. I wish it would automatically be on the current day. I’ve gone over on points because I didn’t realize a meal was recorded on the wrong day.

Great app to give structure to my life

The WW APP Is really coming in handy in these days of “Corona Virus Life AsWe Know It Shut Down”

I am not a structured or organized person by nature. So these times of shuttering and closings, and no imposed daily schedules are really unnerving. But With my WW app I can create the structure I need. It guides me to schedule things I should continue on a regular basis-to stay healthy —3 meals and planned snacks —activity-hydrating—even a source of meditation when I feel I am losing it. Even includes resources for how to accomplish my schedule- recipes - fitness workouts. Life before Corona had structure. Now I must create my own structure. Welcome to my WW App—my Handbook for Corona Crazy or Regular Life!!

Ms Therese Button

I appreciate the App, however, sometimes items I stored are hard to find. Also many local restaurant chains food items are not available. I realize it is impossible to have ALL restaurants included, but trying to guess by checking other similar foods offered at other places is NOT always correct.

I am Not shouting just trying to make it easier to read and understand.

Recently, when I type the foods I ate in the search bar, they do not come up. I have to enter them in three times or change the way I type them. I am not sure if it is a software problem or what is wrong.

Missing A Couple Features

Overall, I’m enjoying the new program and the new updated phone app. One thing I do desperately miss about weight watchers though was the interactive restaurant guide. I’m not sure if anyone else remembers, but there was an option with the old program that you could select a restaurant, say a bbq place, and you could create a virtual plate of your order and the website would give you the point total. It would also do the same for pizza places. You could create a pizza, add the toppings, and it would give you the points per slice total. It’d be a nice feature to integrate back into the system. Other than that, very Apple friendly, syncs with my Fitbit well.

Needs work

I’ve been using the app for about a week and have run into some problems that simple testing and user groups could have identified. If you put the wrong weight into your log, you can’t remove any badges that pop up. I accidentally typed in 100 less than my weight and suddenly I’m in onederland and have met my goal. Even removing the weight won’t remove them. I’ve tried deleting and reinstalling the app, deleting the weight and reentering it, and no changes. Frequently used foods don’t filter to the top like they do in the Fitbit app. There’s also a way to track steps in here by linking to Fitbit, but it’s not easy to find and I just go to my fitbit since it’s less work. It’d be great to have it all in one place. Overall, could be much better, but okay for tracking points and food.

We sincerely appreciate you reaching out and submitting your feedback on our app. At this time we do not have the option to delete any milestones earned. We deeply apologize for any inconvenience this has caused. We will be notifying the appropriate teams of this, food tracking, and connections to FitBit for further review. We are committed to your success. It helps, immensely, to hear from our members to know what we may improve on. We wish you the greatest success on your continued journey.

-Weight Watchers Customer Care-

Recipe fail

A lot of work goes into this app, it gets frequent updates. But, they often make it worse. They add a favorites box and then stop bringing favorites to the top in search.

The worst is the new emphasis on points in recipies. The recipe says it needs eggs, but instead of how many, it shows the nurber of points. Too bad all of my measuring cups are labeled in cups. To see units you have to go to customize and click on each ingredient one-by-one. Plus, the instructions aren't in customize so you have to click cancel to get back to the recipe. Eggs are particularly bad, as a 0 point food you can't convert from points to how many.

They may know a lot about dieting, but they know nothing about writing an app. What's worse, they made one of my favorite diet foods &o frustrating to make that I'm just gong to McDonald's for dinner.

We sincerely apologize for any inconvenience you have endured. We are always looking for ways to improve member experience, and it helps a lot to hear back from you. We appreciate you letting us know how you feel about our recent updates with our Recipe Builder. We are forwarding your comments to the appropriate entities for further review and consideration on any future changes we may make in our app. We wish you the best of luck on your continued journey!

-Weight Watchers Customer Care-

Great community support but too many limitations to app and program.

It would be great if there were a daily count total of calories, fat, protein, and carbs. Simply staying within or under daily Smart Points will not guarantee weight loss. Many people will come in under their Smart Points but are actually gaining weight due to this and are resorting to use MyFitnessPal in addition to using this app because of this.

If that is not possible, how about giving customers the option to not only track zero point foods (which we can currently do), but to receive notifications or healthy reminders at least twice a day— with the option to pick specific reminders or that we can customize? For example: “Have you gotten at least 10 minutes of exercise in today?” “Have you eaten any green veggies yet today?” “Don’t forget to eat at least one serving of fruit today!” “Don’t eat too much fruit!”

Also, please consider adding the Striiv fitness watch to the list of available devices to sync with.

WW charges $20+ per month but in my opinion, that is too steep for the limitations of this program (Freestyle) and the app.

And, if you choose to cancel your subscription, you are charged $30+.

We want you to know we take your feedback very seriously, Beth. Thank you for taking the time to reach out. We apologize for any troubles you have experienced along the way. These suggestions are wonderful, and we will be making sure to pass them along to our teams for further consideration. Hearing from you, helps us with finding different ways to improve or features to add to better our member experience. We wish you the best success with your wellness goals. If there is anything we may assist you with along the way, email us at ResolutionSupport@weightwatchers.com. We are here for you!

-Weight Watchers Customer Care-

A few user improvements would be great

The search function is terrible - I spent 10 minutes searching for something specific and couldn’t find it (doing some research to build a shopping list). I am not in front of the item to scan it though I know it will be there when I get to the store. Just trying to not spend hours bouncing from store to store to find the item I want to buy. Also, there really should be numerical measurements instead of only cups or ounces. It would be so much easier to add 1.6oz vs googling the conversion rates and trying to figure out what that is in cups.

Lastly, there should be a “create product” option in the food search itself. Something as simple as a “+” or “can’t find what you need? Create food”

Thank you for taking the time to share your feedback on our app. We will pass along your suggestions to our teams for consideration. If you would like to create a food, recipe, or meal, you are able to do so by clicking on (+), My Food, and Create. Best wishes on your journey!

-WW Customer Care-

Needs improvements..

My husband and I are doing this together and we make a lot of recipes and it would be great if you could send recipes to people you follow that follow you. Even some of the recipes my friends have used and loved, they don’t always come up in my search so it would be so much better if you could send your favorite recipes. It is also super lame that you can not edit scanned items. We do a lot of Trader Joe’s pre made salads or foods and we use a small amount of the sauce or omit the dressing but it doesn’t give you the option to delete things if it’s scanned leaving you to guess how much of everything else is in the salad and add each item one by one. If these changes were made, it would be a lot more worth the money.

We appreciate your feedback and are always looking forward to ways to to improve the WW app. We will be sure to forward this on for review.

--WW Customer Care--

Good app, not enough food options

The app is absolutely awesome. My only complaint (and the reason for four stars) is that there simply aren’t enough food options. Having come from using MapMyFitness where you can find almost everything you can think of, this app is a disappointment in that area. Also, sometimes errors when I enter nutrition info in the calculator. I receive a “check the nutrition info and name” message and can’t add the food until I change something (that I have to guess at) to not be accurate to the package. Would also like to be able to track my water since I have to track it due to kidney problems and need to use a separate app.

Great, but has a few bugs

I really like this app, and it's been a definite help for tracking my points, especially for calculating points when I'm out grocery shopping! That said, I've deducted one star for a couple for a couple of annoying little glitches. For example, inside Connect, if I am scrolling through a member’s posts, and I watch one of their videos, when I am done with it, the app jumps all the way back to the top of their timeline, rather than returning to where I left off. This may mean having to scroll back through many, many posts to return to where I was before watching the video.

Great support & motivation

I love how easy the app is to use for tracking food! Connect allows me to share my weight loss journey with like minded people with no shame. I think the Activities Tracking should allow for more calorie burning exercises that are common but not listed as an option...example: I take care of a 1/2 acre wild life sanctuary that is my backyard & requires hours of physical labor each week. The app has an option called “gardening” that doesn’t come close to what I do! Also, housework might have light vs deep cleaning...I cleaned out my garage & closets to prepare for interior painting - heavy duty work that required moving furniture & boxes, removing art from walks & going up & down ladders...took me weeks to accomplish.

Love it !!!

I’m so grateful for the ‘New’ WW. The previous time I used it - the zero foods were limited, everything has changed ! Now there are Sooo many foods on the Zeros list. And the ability to scan the bar codes of different items to find the points ... I Love it !!!! There are so many foods in the scanner. Those foods that aren’t in the scanner you can put them in ! And then they’ve added recipes!!! I’ve also had so much fun trying out the recipes in the WW app. I’ve been back with WW for almost 9 Months and I’ll keep on going forever! WW is So much easier to use this time. I believe that is why I’ve successfully lost weight.

I Love WW !!!

I want to like this app... I really do... but...

BUT... it seems to struggle with connectivity. The error, “Something’s wrong, check your connection” happens far too often. In previous versions of the app, this error would cause you to have to sign in again. Now, the app is Touch ID enabled. That helps, to a point. I’ve just spent the last 20 minutes trying to update a recipe in Recipe Builder, only to be greeted by the “something’s wrong” error every time I try to save changes. When I reached out to WW, I was told to log into the full WW web site; the Recipe Builder works better there. That sort of says it all... the web site works better.

Convenient

Beats writing everything down by hand! I love the convenience. It makes it so much easier to track. Suggestions... I often eat at restaurants and only eat 1/2 a serving, saving the other half for the next day. I can’t always change the serving size, if I use the restaurant item choices in the app, so I half to do a laborious work around. I also wish there was a “comment/notes” section to be able to notate if I am at an event, or restaurant, or on vacation, or emotional, or happy. To track what food decisions I am making accordingly. The app has greatly improved, as well as the program, in the last several years.

Ww love the app

I love the weight watchers app because it helps me track everything that I eat on my phone since I always have my phone with me and make sure a lot easier. It helps me track my sleep and record my activities I’ll kinds of recipes I just find the whole program really works in the app is a great assistance especially the scanner bar when I go to the grocery store I scan a lot of my food and often times it allows me to think no I don’t want to spend that many points on this food and I’ll put it back on again since I always have my phone with me it makes life so much easier.

Love this app! Eating with intent

It’s more than weight loss. It’s about an awareness and education of what you are eating. It allows you to be more intentional about what you put in your body. The ability to scan barcodes is amazing and so easy. For example yesterday after work I wasn’t very hungry and went to pick up some food for my husband, I thought I was just in the mood for something ‘light’so I thought let me get myself a Jamaican beef patty. I checked the app and was floored when it told me this was 15 points of my daily 16. I honestly did not know and so with this information I passed on the Patty and know I know. Like I said I love this App!!

Susan B

Great app that keeps improving

Having everything at your fingertips is awesome! Easier than keeping a written notebook or a book around to look up point values. Gives me recipe ingredients while at the store and helps me choose wisely at a restaurant. I love that you can know include water. My only desire would be that it would break down daily totals of carbs, fat, sugars etc so I can look back and see if those things affected overall weight loss. Also in the recipe builder it’s very difficult to change the servings size. I really think the designers have done a great job making it user friendly, functional and eye catching!

SO helpful

In January, I decided something HAD to be done about my weight. I was heavier than ever and I knew if things didn’t change, it would just get worse. I have been successful with weight watchers in the past so I decided to give it a go again. The WW app has been a game changer! It is so easy to track what I eat and the point totals are a click away for any food I eat. So far, I am down 16 pounds in 9 weeks and already feel better. There are many other benefits from the app including coaches, exercise videos, tips for eating better, recipes, you name it, it has it! And this time I know I can do this for life!

Keeping it simple!

I know how to diet and I know how to lose weight, as I use to be over four hundred pounds but with weight loss surgery and determination I got down to 190 pounds. after the birth of my son, as a working single mom I struggled finding time to workout and the will power to stick with calorie counting but with WW they took the guess work out of meals and the points system is so easy to follow and I love all the zero points foods ! I’m never worried about ending my day starving. WW teaches you how to eat instead of making you feel limited to certain foods! I love that with WW I’m learning how to eat for the rest of my life and found my motivation again!!!

Great app to lose weight in a healthy way

I love the many features of the WW app. Everything in WW is about tracking. Your food and your activity. The recipes are fantastic and are easy to modify based on your preferences. The success stories are really inspiring. Connect is a social media area of the app and you can use it for inspiration and to connect with other like minded folks. If you have done WW a long time ago, you will notice that there is more of an emphasis on eating whole food items and less on using the highly processed, non fat and artificial sugars. That may be harder for some people to make the switch. But it works.

Love the program, the app could use a little work.

The program is fantastic. I am on month 3 of my new and improved lifestyle and have lost over 20 lbs. I feel confident that I am gaining the tools I need to sustain this lifestyle instead of feeling submerged in “diet culture.” I do not feel that WW is a diet. More like a learning tool!

The app could use some work with its tracking - especially typing to track in the search bar. Often I will type what I’ve eaten (ex. Cheddar Cheese) and many suggestions will come up such as “Cheez-it’s, Cheerios, Chex” but not cheddar cheese, even if it is fully typed. I’ve found it is easier to scan product barcodes but sometimes it isn’t possible when dining out.

Good, but with bugs

The iPad app is very good at its core function, which is tracking food. A couple of comments on the iPad app: 1. The Streak functionality is broken. I’ve tracked every meal, every snack for a month, but the only item that shows a streak is breakfast, and I get alerts that it’s a 3-day streak, even though it shows a 28 day streak for breakfast (only) on the home page. 2. Why can’t I see my weight progress on the app home page? Seeing that progress every day on the home page would be super motivating. There is also no easy link on the app home page to track my weight. Lame! 3. I get alerts telling me to track my weight even though I entered it that morning.

Needs an update.

I appreciate the idea of the freestyle program and having the ability to still eat when you’re hungry. It does change the mindset a lot and you plan more on your head for what you will be doing later in the day. The app desperately needs to be updated for the iPhone X and there seems to be not quite the variety of food information compared to another tracker app that is free..... MyFitnessPal. With that being said, on my second day I really feel like I can stick to this plan since the biggest thing for me was having to track every single calorie I ate. Also two of my coworkers are on the program and one lady has lost over 80 pounds, so I think this would be a great motivation for me to continue good habits.

Very grateful for WW!

I like the app very much! I wish I could just type down the food and be able to put the points when I know how many points I need for certain food. I have to go down the line looking for similar food to put down the points. Is there a way that I can see the items that I have scanned? Sometimes the scanner in the app does not work for certain item, what is the best thing to do? I would like to know if WW is not making those muffins that you had in the super market before. Weight Watchers has been a great help for my diet and weight. I love the recipes that you give in your app. Thank you very much.

Third time around

Over the past 10 years, I’ve joined WW’s three different times. Each and every time, I’ve lost weight. Then, like a good foodie, I decide, “I’ve got this.”and I drop out and go it without the meetings and discipline of counting my points every day. Well, I’m back and like a warm blanket, all the good memories come rushing home. The changes are welcome too. Hard boiled eggs are F R E E....yippee. Chicken thighs without the skin, 4 points! Fish, which I love, is also free! Granola will NEVER be free....sadly.

I’ve read all the latest diet news and I’m forever impressed, the only tried, treated and measured program that works, is this one. All this to say, I’m grateful to have WW.

Frederick Speck

We're thrilled to know our program has been able to help you with your weight and wellness goals. Thank you so much for coming back and sharing your feedback with us. We wish you the greatest success. We are here for you every step of the way.

-Weight Watchers Customer Care-

Suggestions

I joined about three weeks ago and I find the app helpful and easy to use. I do have some suggestions that would improve the app. First, it would be great if I could send a recipe I created to other users such as my friends and my husband. Also, there should be a way to sort the “scanned foods” by different categories like most recently scanned, instead of just alphabetically. And lastly, when you look at the recipes you “favorited” it would be great if the photos were included in that list. Also I feel like the “fit points” don’t always update properly. I might have 25 fit points but the front page says I only have 6 to use as overage points.

Game changing tool!

After working the WW program on and off over the years, this app makes things so much easier and gives me things to stay committed to my personal goals. Making better choices, tracking choices and knowing how my “more pleasurable” food choices factor into my week, almost effortlessly, is game changing. The breathe of functionality is impressive! From the basics of following activity and weight, to the ability to calculate the points for my recipes, to member posts and the ability to “chat with a coach 24/7”, there is likely something that makes a real difference for everyone. Great job WW!

Game Changer

The app for WW makes the program so simple. Tracking food and activity, along with the scanner to look up foods, access to recipes and social support that is positive—all contribute to helping you be successful, especially when you add it to attending studio. I love how WW adapts to needs, such as shifting to virtual studio quickly and reaching out to its members with timely emails and updates. New features, such as the sleep tracker and exercise videos, make the app even more useful. My favorite new item is the words of encouragement you see every time you open the app!

My only wish is to be able to search articles.

Good app, takes some getting used to

I am leaving this review because I am hoping the developers will take the feedback into account. I think there is a lot of great information in this app and I have found many things to be helpful. My issue with this app is that I don’t have time to find all of these hidden gems in the app. I have expectations that the app should be more intuitive and easier to maneuver thru. I have used the Noom app previously and found it to be more intuitive, however I found the WW program better for my needs. I have limited time to deal with checking in everyday and it would be great to have the app’s dashboard be a more maneuverable at startup.

LOVE IT

I don't know how some of my fellow Weight Watchers make do without the app do it to be honest. Don't get me wrong, the program works either way, but the app makes it so much simpler!

My favorite feature is the restaurant section without a doubt! To be able to order Dominos with my extra points for the day is potentially stressful, but I know exactly what I'm getting myself into. It's also fabulous for date night, I can plan my meal before ever walking out the door, and that way I can arrange the rest of my day accordingly.

The app has its occasional glitches but I don't know if I'd be as structured or accountable for my meals without it. I LOVE IT.

Newest update STINKS

This app had been steadily on improving over the past year, but several new changes have really been regressive. The first one I noticed was that the calculator, which yes some of us still use on occasion, now requires EVERY SINGLE nutritional fact instead of just calories, saturated fat, sugar and protein. The second newest UNimprovement is that the activity tracker now just shows just a LINE for your activity goals, instead of the helpful bar graph which showed every day’s activity in a very nice visual display. I have no idea why they would take away a useful feature that was working to replace it with a stupid line. Ugh, so annoying. One more: you can only get an option to print a recipe from a computer, not a phone. 😡

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

Mostly Pros

Pros:

▪️Love the scanning feature. It makes it so easy to check the points of anything in the grocery store.

▪️Zero Point foods

▪️I like this system better than calorie-counting systems like Noom. On WW some things are zero points, but when you count calories, nothing is truly zero. WW encourages me to eat more veggies and eggs than I would if I had to count the calories.

▪️While you used to be able to track your weight every day, now you can only track once a week. I think this encourages more healthy, less obsessive behavior. It’s also okay if you slip up and gain a pound one day— it’s about weekly growth.

Cons:

▪️app crashes every time it’s launched

▪️when you log a recipe you can’t change the incredients; you have to go to the recipe section and find the recipe again, edit it, and track it again 🙄 Sounds minor but when you use recipes enough it becomes an issue

▪️maybe the biggest: doesn’t truly encourage healthy behavior— you can meet your points total by eating veggies all day, or by starving yourself all day and eating once slice of cheesecake for dessert

Needs work

I’m excited to be back at WW but after using the My Fitness Pal app for calorie counting the past year, I was surprised to realize that the WW app seriously needs work. My main complaint is the scanner. It works great for adding food but where is it when I’m creating a recipe???? Yes I can go back and forth but it’s awkward and unreliable. How hard can it be to link the scanner to the recipe builder? The second worst feature is the restaurant database. It’s absolutely useless. It’s completely outdated and extremely limited. I’m having to use my MFP app to find items and then use the points calculator to be able to track the items. What a time waste! If a free app like MFP can do these two things so well, why can’t WW??? Come on, WW, help me by keeping it simple!!!

Downgraded from 2 stars

Tech with weight watchers feels sometimes like it was built by people who aren’t comfortable with technology. Or commissioned by someone who doesn’t understand it.

If the tech doesn’t work for an online only person, 1) why offer it, and 2) why would I pay?

I live 1.5 hours from the nearest meeting; online is my only choice. I just spent more than an hour trying to track my dinner. Since I’ve already eaten it, I can’t go back and take less so I didn’t go over my points. The app on my phone won’t load at least twice a day. I googled to see if there was a fix - it was suggested to reinstall it. Then it wouldn’t load after I tried to log in. I still haven’t gotten the app to load. I used my laptop, but I can’t use it every time. If these issues don’t resolve, I’ll be forced to use a different weight loss system entirely.

Thank you for bringing this to our attention. We are sorry to hear you have been experiencing trouble with our app. We would like to assist you further. Please reach out to us at ResolutionSupport@weightwatchers.com. We are also available on Facebook, Twitter, and Instagram. Please provide us with your username and email associated with your account. We hope to speak with you soon.

-Weight Watchers Customer Care-

Not Great. Especially Considering Monthly Fee.

Check out AnyList and how you can upload recipes. In order for this app to be useful in 2019 and beyond you need to be able to upload recipes from other sites and then it will auto calc. points. I have always cooked a lot am a busy mom and don’t have time to manually enter 20 ingredients to calc my it’s for dinner when I use all electronic recipes. Second, you need to be able to search shared family members entered recipes. My husband and I are both on ww and it is insane that we have to both enter the 20 ingredients from dinner to track a recipe. Honestly, considering how much you pay for weight watchers online only, I would expect a far superior product to apps that only have a one time $5 charge vs. a monthly fee. WW is equivalent or inferior to most of them.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We wish you success in your wellness journey!

--WW Customer Care--

Pretty good, could be wonderful

I enjoy the app. It makes tracking easy; I can review my weight loss journey, calculate points for foods, interact with other members, and even reach a WW coach 24/7 with questions or needs.

I only have two issues really, and if they could fix these, it would be more enjoyable. First, it tends to crash after doing simple processes, like commenting on other users’ posts. It’s frustrating and you have to restart it. Second, I wish we could change our usernames after they’ve been chosen, even just once. Or perhaps include a warning when you’re choosing it that makes you aware you can’t change it.

Overall, good app and good program!

It works, it really does.

It is all about logging the food you eat. It is an idea that many understandably resist, I did. It is an undeniable truth that using the points system, which is now easier than ever before, and using the app to log what you eat every day results in steady weight loss over time. I don’t have to be perfect in compliance which is great because I am not, I have surrendered to being pretty good and sticking with it. I am losing and continuing to lose weight almost every week. It is something of a coincidence that the weeks I am better at logging my food result in weight loss and less so when I am not, hmmmm.

Program Works...the app doesn’t

So WW works fine. I’m a first time subscriber and have been on the blue program for just over a month now as part of a discounted membership deal with my wife.

There a some good things included in the app such as the restaurant menus. Now there are some that aren’t included but all of the major franchises and some lesser known are there.

What doesn’t work and makes no sense is the apps search function. I don’t think it’s too much to ask, especially considering WW is a subscription, to have a more intuitive and user friendly search feature.

Searching for “pork ribs” produced a list of random foods beginning with the letter “p”. From peaches to pizza. Not one result showed what I searched. This happens far too often and makes searching a lot of times pointless. Even removing one word or rearranging search terms doesn’t produce accurate results.

If this app functioned more like MFP it’d be great. As it is now, I don’t even want to bother entering foods as I know I’ll just end up “Quick Adding” the points as opposed to the specific foods.

After my 6 month subscription is up, I will not be renewing WW but I may continue the plan on my own as it does work as promised.

Really easy to use

It’s hard getting started on any new system but there’s so much redundancy that it’s easy to lookup foods and quickly figure out the points things cost.

Now that I have been using the system for a couple of months I often use the app to plan out my week so I can figure how many fir points I need to have to go out for Chinese food or whatever on the weekends and still stay in budget.

Much easier to keep myself accountable and instead of losing the original 10 pounds I planned on in actually down 23 overall and I find it easy to maintain now that I understand the points.

Pretty Good

I stepped away from weight watchers for a year. Now that I’m back, the app has been updated, and I don’t like it as much. It’s cluttered, and was hard to find stuff. I like simplicity, where I don’t have to get into a menu to do common things, like create a meal or see my favorite foods. I think the tracking page should be just that - all the key features and shortcuts to tracking related stuff. Rather, there’s a bunch of other cluttered stuff below it. And navigation - it took me a few days to figure out things, even after having used previous versions. I love the program, but for me, the app is still yet to be desired. The food scanner is awesome and accurate!!

Track like a rock star

Easy to use. Very intuitive. Love the subtle changes in updates. One suggestion- it’s a big one. I would like to see some enhanced capabilities that you see in other tracking apps. I think the addition of totaling daily fiber, sodium, fats, calories, etc, would really make this app perfect - particular if that information could be framed with the recommended daily amounts for each value. I’ve lost over 30 lbs using this app and will continue to track this way. Now on maintenance, I’m fine tuning my food selections to make sure I’m hitting those specific daily targets, but doing that on paper.

For the most part very user friendly

I did weight watchers as a teenager in the 90’s before the point system existed. Then I experienced the change over the first time and didn’t love it. Now that we’re well into the 21st century and the point system has evolved along with technology, I find the WW app really helps me to stay on track. Everything is at my fingertips. There are minor issues from time to time none of which come to mind now but overall I really do love this app. I’m down 37 and half pounds since I started! It’s helping me keep track of everything from food and water to sleep and movement.

You should get it

It’s pretty freaking great once you get the hang of it and I’m pretty sure your health insurance will pay for some of it. My mom, sis and I started sometime before last spring and haven’t paid a dime. It was a lot easier to stay on the diet since I had a support group so I recommend joining or someone, it definitely makes it a lot more fun and honestly I don’t really see it as a diet anymore. More like I changed my diet for the better. Anyway my starting weight was 240 and I am now 150. Mm! And before I end this wall of text, you should definitely take a before and after pictures I highly regret not doing so. 😖

WW App!!!

OMG! The WW app is the most helpful WW product ever!!! I don’t know how I’ve lived without it!!! I’ve been a WW member for over 5 decades.. yes over 5 decades!!! Besides the new WW plan being awesome and amazing, for me the app is the key to staying on plan and maintaining my lifetime goal. Before I purchase a food item or consume a food product I religiously check the point value on my app. Knowing the point value of an item allows me to choose wisely. Do I check my points on a daily-you can bet on it! The WW app gives me the freedom to know the point value of what I’m eating or buying quickly and without a hassle. The WW app is extremely important to me!!! I ❤️ it!!’ Thanks Lynne

WW app

I love the WW app. It is so easy to use! Everything is included on the app. It makes tracking and keeping your weight journal so easy with everything at your fingertips. If you need someone to talk to, you just go to live coach and you can get instant answers to your questions. If you need support, you can just go to a group and you are immediately with people who can help you get out of a slump or plateau. It is so user friendly. If you want some exercise plans, you can use the FitOn. It is so much easier than what was used 10-15 years ago. What a great tool this is! I am on a mission to lose many more lbs.!

My WW App Wish List

I love being able to search for foods , scan products and track on the app. I’m REALLY in love with being able to tweak my own recipes on Create Recipes to make them more WW friendly. Wish # 1 Please provide all measurement options for foods. It would also be helpful if the app had a conversion table.

Wish # 2 More recipes for 1 or 2 people for many of us who are cooking for one.

Wish #3. I wish there was a way to add local family owned restaurant menu items to the app. Maybe workshop leaders could help with that. You have a great list of restaurant chains but I never eat at those . WW continues to help make this “journey” easy for us and I applaud you all! Thank you so much.

Review of tracking

I was confused the first 3 days on getting it to work but I think I got it now. I’m 74 and this is kinda new to me. Not changing my eating habits but the input of information since it not pencil and paper. But I enjoy this. So many things to get information, see how others are doing. It’s great. Not my first time to join. Quit last time cause I couldn’t input my information, but I’m determined to learn because I know I can loose what I have regained from my biatric surgery 6 yrs ago. Can’t let that happen!!!

Gained 27 lbs of my 95 I lost. This 27 is causing less ability to walk even with my cane. I’m not ready for that!! Thanks WW.

CAGulfshores

Liking it

Really enjoying this app. It would be amazing to have an easier way to track salad bar items. These things don’t change much. There could be a salad bar section with all the normal stuff. I searched spring mix today and was super disappointed at how hard it was to find anything that made sense. It got even worse when I looked up salad bar and tried to edit a recipe. I tried to change lettuce, any kind to spring mix and ended up with the same silliness as before. So then, I tried lettuce, any kind again. Nothing. Just create a section with standard salad bar stuff. We’re all eating it.

I love the new App

The improvements has made WW app more like a combo of Facebook & MyFitnessPal. I’m on it several times throughout the day posting and connecting other WW’s. I’ve joined three supported groups & connect with and following other members who have similar goals as my goals. When I see other members winning, it motivates me to be more diligent about tracking and posting pics of my meals. Also, I love all of the suggested recipes and activities. Because of WW app, I eat the recommended 7 to 10 fruits and veggies everyday which are ZeroPoint. My doctor wanted me to start a heart healthy diet, but before WW I didn’t know how. And now I’m doing it very well.

Great program. Terrible App

The weight watchers program itself is great. Have lost weight consistently every time I have dedicated myself to it. However, some update to the app has made it terrible. The search function hardly ever pulls up what I’m looking for (ex: type beef and something completely unrelated comes up like corn or banana). It has consistently had this poor function despite a few updates pushed out. The overall flow of the app is slow and glitchy. I have the fastest internet available from AT&T as well as great cell service and the results are the same with the app regardless of which I try to use it on. Can confirm it’s the app and not other things because everything else works fine including high speed streaming. Fix the App and everything would be great.

We're so sorry about all the troubles you've experienced and would love to gather more info from you to see how we can help! Please send us a quick email to ResolutionSupport@ww.com with your WW Username, DOB and Billing Address you have on file. Once we have this info, we'll locate your membership and do some research. Hope to hear from you soon!

Better support

The app is great. I just feel, for me, better support, such as supportive talking/ advice would be nice. I have chatted with someone on WW chat but I didn’t feel she quite understood what I may have needed. Her best advice was to check out the different plans and maybe change to a new one. Possibly a different plan would hold me more accountable. Yeah, not what I needed. I’ve dealt with weight issues most of my life and I know, for me at least, it’s all connected to my subconscious thoughts and feelings, it’s not about the food or at least not only about the food. I just wish they’d consider that and add some daily mental/emotional tracking as well as the food and activity tracking.

THANK YOU

I began my journey April 1, 2019. I very nervously joined WW from

My cell phone. Had no idea what to expect or how to navigate the app. It’s just over a month, I’m down 13 lbs! I cannot say enough good about this program! I could ramble on and on, but I’ll shorten it to just saying THANK YOU! To whoever started WW. To the creative mind that wanted to help people like me. THANK YOU! THANK YOU! THANK YOU! Not just for helping me lose weight now....but for teaching me how to eat better, smarter! How to live longer and to do more than just come home from work and sit! I’m just one of countless people that have changed their lives because of this program. Once again, THANK YOU!!

I love this app!

I have joined WW so many times over the last 30 years only to give up too quickly. This time feels different because this app makes it so easy to stay on track. Tracking is almost like a game and you see the rewards daily, all while losing weight. I love this app! If I could change one thing it would be in connect. I wish when you opened connect it took you to the most recent post not where you left off. My journey is a long one but I've already lost 13 pounds in 4 weeks. I look forward to the meetings where there are so many wonderful people. Great job on this app!!

App needs updating

I can’t get app to reflect my correct daily smart points it seems to be lagging. Asked the store and customer svc and we tried manually entering, loggining in & out and reinstalling the ap. Nothing seems to fix it. Also entering food on today’s date something wonky happens and it posts on future date but I checked I’m entering on todays date and it’s not there. Many foods done show up and not great for finding restaurants. The ap is good for basics but could use some updates to correct and improve. Also on connect it would be nice if there was a way to message or reply back other than comments.

Functional, but search could be better

This app gets the job done. I like the program and that it is clearly steering you to make decisions that will result in life-long healthier habits without putting anything off limits. The app itself has a nice mix of articles, recipes, ability to sync with devices (I sync my Apple Watch via Apple Health), etc. The search function could use some work though. It’s OKAY esp considering many things are 0 points but the search results are often lacking. I think for the program itself, it’s still deserving of 5 stars Bc I can more or less track what I need to track.

Takes a little getting used too

I have been tracking for over 60 days now! The ins and outs take a bit of getting used too, like if you have a connect message notification-you can’t just click on the notification to open. You must open your connect and check from there. But honestly I love it! I am on WW app more than my others. The program works and the app is a must! I’m an online only person and I made my goal last week! I plan on keeping it off!!! Love the recipe builder feature. I love to cook so creating my own healthy recipes is a must. The recipe builder keeps my points on track. Love it!

ACTIVITY TRACKING ISSUE

First off, I completely agree with Shariten re: measurements and portions in recipes, etc. My primary complaint is that the activity tracking needs to have a “delete” capability JUST LIKE FOOD TRACKING. ESP when you have a Fitbit watch and also use other exercise tracking sites such as Strava for cycling, etc. While pairing of apps such as WW with apps and your monitoring device is great, DUPLICATION occurs on your WW app at times, esp when new to the app or you get a new device. PLEASE ALLOW US TO DELETE ACTIVITIES THAT ARE INCORRECTLY TRACKED OR ARE DUPLICATES, etc!!! If we can do it with food tracking there is no reason why you can get this feature into activity tracking. TY

It works!

I have been doing the virtual version of WW since October 2020. As long as I use the app to its full potential I make progress. I join the virtual meetings. I log all of my meals. I’ve done the virtual meditation and even the workouts. I love that I can literally just scan the barcode on some thing that I’m eating and most of the time there’s already points and serving sizes. All I have to do is adjust whatever a little detail I need to get the appropriate points. I’m sure there’s always something that can be done a little bit better but I have seen a great amount of progress and other people are noticing as well

Finding a Virtual Workshop is like finding Where’s Waldo!

What I don’t like is that there are less and less Virtual Workshops every week, especially with Covid surging with a second wave upon us. And it’s becoming harder and harder to find a Virtual Workshop with one of my several favorite Experienced Coaches, that deliver a Virtual Workshop with confidence and a sense of humor. I want to see more Virtual Workshops from Local Studios, given by Local Coaches, with Local Members at a variety of time slots not just early morning. Local Coaches and Local Members are the only ones that can share information regarding foods, stores and restaurants from the surrounding areas.

Love this App

I have followed the WW plan most of my life, and have found when I do it works! Thank you for making the plan so easy to follow and updating it! I love the ease of tracking now with the barcode scanner plus the convenience of converting my recipes to points! I love your recipes too! I enjoy all the different reminders on tracking non food goals too. The one thing that needs improvement is when I type in a specific food they don’t always show up! I do like the smaller serving sizes shown such as teaspoons besides cups and ounces. I do use certain Restaurants also and the ease of plugging in what I order!

WW makes weight loss easier than ever!

I always see so many people who have issues with food tracking, and that just not a problem with the WW app. It is RARE that I ever find a food that can't be scanned and counted using the scanner. There are TONS of ways to record and calculate points (building recipes, quick add, calculator, etc. I use the recipes ALL THE TIME and they are so easy to filter based on ingredient, point content and type. I have done WW since all the tracking was in a book, then moved to the calculator, and I will tell you that the app is by far the easiest way to track EVER! AND TRACKING MAKES ALL THE DIFFERENCE!

Love the WW App, but...

I would give 4.5/5 stars if I could---I love the WW App! The ability to scan products, change serving sizes, and sync your fit points saves time, and is invaluable! BUT, I also like to use it to look up recipes---too bad there's not a "recipe box" tab where we can store those recipes we want to use in the future---PLEASE work on adding that, WW!!! Also, my wife and I use recipe builder quite often on our iPhones. Please create a way for us to “share” those new recipes with each other (without having to build it all over again on a different iPhone.). Since we both have a WW acct., this SHOULD be easy, right? Something like Airdrop would be great! Thank you!

Even better w recent improvements

I work full time in a high level management position and also attend grad school full time. Time is limited for me. I love the accessibility of points in the ap so that I can make quick and informed decisions to stay on track. Until recently I wasn’t able to access the scanner while I was grocery shopping. Being able to do this now helps me Make good decisions from the start. I don’t want food in my house that will tempt me to make bad choices. I didn’t think online tracking would work for me but this has been extremely helpful to stay OP. Highly recommend.

WW works

The app is full of recipes, support, and is easy to use!! You can enter your own recipes and it will give you the point amount per serving. Track your food and physical activity to keep yourself accountable and make healthier choices to lose weight and feel amazing!! Folding laundry is even an activity! There’s a community area of the app also, which is like Facebook/IG for WW folk and it’s full of support - whether it’s picking which dress to wear, lifting your spirits on an off day, or asking advice on how to curb your sweet tooth... I can’t express how much this app alone has changed my life for the good and I’ve only been on for three months 🙌🏼👍💕

Best app and program out there

The app for WW is great it has all the features you need to be successful in your weight loss journey. Tracking my food keeps me accountable and they make it easy to do. Love the fact it reminds me to weigh myself once a week. I also can connect with others going through the same struggles we all face with getting healthy. It promotes activity you can either get points for activities and they also have workouts to do while at home. I love that this program can work for the individual that has 100lbs to lose or the one trying to get that last 10-15lbs.

Recent changes

I have used this app for a couple of years, recently they added the water log which is good but, you can only put a specific amount in, meaning you have to choose the ounces and stay with that amount for the day, if you try to put in a different amount it deletes any previous entry for the day. I suppose that works if you use the same cup all the time. Another weird thing happens last week, in “my meals” I have a breakfast that in 1 point, it had gone back through all my entries and changed it to 8?? I had to delete the meal and make a new one. All in all I love this app and it is part of what has kept me on track to lose 70 pounds!

Perfection!

Rejoined 1 month ago and totally impressed with the WW app. Easy to track foods, barcode reader is awesome and use it at grocery store to determine food points. Also really like syncing with Fitbit to achieve activity points. WW has learned how to keep us accountable for our choices, eat foods we love and still lose weight. I gain a lot of personal support and encouragement by daily reading of other people stories in Connect feature.

I really do not like WW instead of Weight Watchers. It seems as though you should be ashamed of changing your lifestyle, eating better and increasing activity. I am PROUD to be a returning Weight Watcher.

Suzette Cook

Love it!

I have been struggling with trying to lose weight and staying motivated for far too long. This app is easy to use, has a ton on recipes, educational material, and support! I wish I would have started using this app a long time ago. At this time I am only using the digital app with no meetings or coaching but could very easily see myself switching just to get the in-person support. Well done WW! I have a sense of accomplishment everyday with the easy to understand point system, tracking of my activities through my Apple Watch, and could reach out to a fellow Watchers with ease. Feeling good and losing weight.

I was ready!!

When January 1st came this year, I decided I needed to get serious about my health which included loosing some weight. I had met my goal years ago with Weight Watchers so I figured to stick with what works. I downloaded the app and as they say, the rest is history. I have lost 29 pounds and feel great. I still have a few more pounds to go but I’m doing it at my pace! I love everything about the app and the program and the support but the biggest thing is that I’m not relying on a pill or a drink to lose the weight. I’ve learned how to eat right, with the option to treat myself at times. I’m so happy I came back.

Honestly One of The Best Apps/Programs out there

Coming from a person who has only gained a lot weight during the years. I’ve been in denial of my weight gain and I needed a change. I’ve had this app for two months and have already lost 15 pounds. With moderate exercise and being on this program has gotten me down to a weight I haven’t been in about 2 years. I don’t feel like I’m on a restricted diet, I feel like I’m on a lifestyle changing program. 15 down ... 45 more to go!! It’s honestly worth the money. If you needed a little push or sign that you should sign up, this is it. Sign up and never look back.

WW

Very easy to navigate, which is a helpful design for an app that is logged on to several times daily. Great improvements over depth and breath of food data base, though still perplexing why so many unrelated foods appear in nearly every search. Also wish there was a way to choose whether or not one wished to have the ‘Remaining Points’ (those to the left of the running total number of points) continue to count down,

or really even appear there at all. I personally would rather not watch that countdown, but am certain others would. Just my thoughts. Overall, though, it is a GREAT WW tool, and the main reason I pay monthly weight watchers fees ongoing.

Some Fonts a little small

I’ve got some vision issues that aren’t fully addressed with corrective lenses and I struggle to make out the fractions in recipes. I’d appreciate the ability to increase font size in the app, support for iOS dynamic text sizing or a slight increase in the fixed font size. Yeah the iOS magnifier gets the job done, but it’s pretty annoying to use.

Otherwise I’m making good progress on blue. 10lbs down in one month right at Christmas. I put on about 2.5 between Christmas and New Years, but I know why and am back on track.

Other than the font size, the app is great and really makes things easy.

Love this app!! By Kenleegro

I used to be a 3 month journal paper tracker. When the program changed to Smart Points, I decided to try tracking with the app. Love using the app and won't go back to paper tracking. Love Connect!!!! If I were to suggest any changes, I would love to be able to go back to a previously tracked day easier to see what I ate that day. It would be nice if you could select a date to go back to similar to when you are tracking the food and it allows you to select the date to track to. It is hard to go back to a specific day months ago. I am a lifetime member for over 8.5 years.

Great tools onboard this app!

I can:

* track my food and exercise

* look at my progress for the day, week, month, year to see how I am doing

* view nutrition information of foods I am eating

* plan a day ahead or a whole week ahead

* look up recipes by meal, by points, by cuisine and prepare them with complete instructions right on the app

* customize a recipe; if I don’t like an ingredient, I can leave it out or make a substitution while the app takes care of recalculating points

*I can keep favorite recipes and create new ones, as well as get a point value for family recipes

* The app has instant chat access 24/7 to someone from WW who can help me stay on track, learn the plan, or provide encouragement

* I can access WW’s private social media tool, Connect, to get inspired, cheer on fellow dieters, and make connections to other members

* I love checking point values with the app’s built-in barcode scanner; it helps me make diet-friendly choices while I am at the grocery store

This app is one I use multiple times a day!

Good, but needs improvements

The app definitely makes this easier, but it could the recipes and restaurants section could be more organized. I would like the option to create folders for my recipes to make them easier to find. Also, the restaurant section would be easier if the menu items were organized by entree, desserts, sides, condiments, etc... perhaps even filters so we can sort the items by the above mentioned categories and by point value for when we need to stay within a certain point range. Just make it more user friendly to find things.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

WW Keeps Me Aware

We have been traveling for 12 days, celebrating the high school graduation of a beloved grandson. I have opened my app to catch part of a meeting, as my husband drove, logging food (even when over my points), listening to headspace, and Connecting with my WW family on my Connect board. Across seven states, crazy traffic, beautiful countryside, and amazing landscapes, WW has remained a stabilizing factor. Today we should arrive home (albeit to water damage from a leak that occurred while we were on the road), but I am already planning my weigh-in and getting back to my own kitchen and my program. Thank you for the stability, WW.

Love the weight watchers app!

The app is so user friendly! Love that I can choose which plan I want to be on & the food lists for all the plans are in the app. The social networking is great to help stay on track & for recipe or new items sharing!

The down side is that they still use Oprah fir the spokesperson! I don’t need someone to keep telling me how I’m using my white privilege to get everything I have. Once she started throwing around her political views, she should have been dumped as a spokes person. If I continue to see her I & many others will be dropping the app. I’ve found several free versions that I will go to if need be!

WW evolved!

I’ve been on and off WW for several years. The best thing they’ve added to the program is this app with built in scanner and infinite list of foods, not only from restaurants and standard library, but from all of the WW users. Grateful for ever improving technology, especially now, during COVID. Tech has been our saving grace, in lifting up our WW community, keeping us connected. Tech is also a valuable and convenient resource for tracking (back in the day-we used slide rules!) food and activity, motivating us with a treasure trove to nurture our whole body, including our most important one for success: mindset! Thanks WW!

WW Mobile

Much better interface than prior iterations. Like the ability to sync with Fitbit, Apple Watch to integrate Activity Points into the daily and weekly point totals. Food database also much improved and more comprehensive than previous versions. IOS version of the app is fairly stable, but have had to reinstall a few times in two months of use, so the stability could be slightly improved. Don’t like the Review feature which forces you to choose a nickname the first time you use it without any idea whether what you choose has already been taken until you enter and submit.

Love the App

I love using the app to help me manage my daily intake of calories and exercise. I have been very satisfied with the search options, fitness options and low-point recipes to choose from. The virtual meeting app does not suit my personal needs, but overall the app is extremely handy. I was extremely disappointed to see the State College location was closed, and really hope it will reopen. It’s simply not feasible to drive an hour to attend an in-person workshop in Altoona. Having an in-person option is something I have missed since the shutdowns (due to Covid) started. I sincerely hope the decision to close the State College location will be reconsidered.

Thank you!

Baby steps

I signed up for etools at three months before my fourth anniversary of joining WW. I am learning its. benefits in baby steps! It is helping me add another arrow to my quiver satchel to accomplish my weight, fitness, and wellness goals as well as community strong input and ideas in good, cooking, shopping, moving, mental health and me time as well as leaning the app! We are stronger together in the real and digital worlds! Playing darts and archery helps with the metaphor of thinking about scale and non scales successes and failures. I embrace each outcome on my journey as each shine the path to value, wholeness and a good life! One baby step at a time! As marathoners know, the tortoise over the hare!

A couple of improvements needed

I just starting using the app last week. I like the app and compare it in ease of use to My Fitness Pal which I’ve been using for a few years. In the following ways, My Fitness Pal is more responsive:

First, after tracking a saved meal, I cannot modify a food item without removing the whole meal and going back to edit the meal completely. For example, if I decide to have my veg, egg white and feta omelette without an English muffin, I have to go back to the meal to edit out the English muffin, OR add in each item separately anew. That doesn’t make sense and is inconvenient. Am I missing something?

Second, when looking up a food to track on the database, it does not respond and only “recent” foods come up. Makes it look like WW has a very limited database. A food finally comes up after messing with the page for a minute or more (it is not showing that it is loading) I’m not sure how to access the database when this happens. It shouldn’t take that long.

Advice?

Couldn't do this without the app

So much is done "on the go" these days. I don't have time to sit down at my computer planning meals, looking for recipes, tracking everything that makes the plan successful. For me, before the app it was almost a "plan to fail" because I couldn't keep up. The program works, but my life doesn't always comply. With the app, I can shop easier and smarter, plan meals while waiting at the doctors office or in line somewhere, it connects with my iPhone to track my activity instead of my having to remember. Kudos to WW for the app. Now if it would only come to my house and fix my meals 🤔.

Don’t like new way of tracking

Makes tracking fairly easy. Wish I could move through it a little easier, but all in all, it's a pleasure. Thanks weight watchers.

Edit...

Clunky since the upgrade. You’ve gone back to the old way and it’s frustrating 😤. Bring back the old method when I could easily track from a list. Ugh! Why did you do this? It was going great. Seeing many unhappy folks commenting on Connect. I end up typing in choices and it takes longer to find food. Yuck! Go back to the old method please. Who thought this would be better? Fix please 🤢🤢🤢🤢🤢 we pay for this?!

Great Program. Great App

I’ve decided to write a review after reading a few of the negative reviews and wondering what people were on about. It occurred to me that people like myself, who are fans of both WW and the App, should review. I’m no stranger to tracking food and exercise apps and find this one easy to use, full of great information - especially the restaurant section - and I regularly cook the recipes it includes. I can’t say enough good things about the recipes. My entire family enjoy them and they keep me on track. Now if someone could invent an app to stop me from sabotaging my own progress, I’d be doing better.

Review

Through no fault of weight watchers I have a food problem and I cheat a lot this is why I go on and off but this time I hope to stay on it and finally get this weight off and keep it off - I started weight watchers 1969 It wasn’t like today there weren’t many choices but I stayed with it took all the weight off I had to lose became a lifetime member but unfortunately as I mentioned above I am addicted to food and the weight found its way back. Hope this time around I make it because it’s not weight watchers diet it’s me!!!!!!

Truly it is the best diet around so give it a shot you have nothing to lose but weight!!

We are happy to hear that you are a fan of our program! Keep at it! You can do it!

--WW Customer Care--

This App is my coach 24-7. Highly recommend

I come from a family that loves fattening food and eats it whenever we want. Thanks to this App I have “broken” my addiction to these foods and been re-educated regarding what foods taste good and make me feel so much better physically every day. Ironically, when I signed up for a 6-month commitment I woke up the next day regretting the financial commitment because I was not committed to weight loss. This App made it so easy to make small commitments to what I eat by providing so many choices that still satisfy me - and some WW treats and Halo ice cream fit into my diet too. I am now 6 lbs from my goal of losing 60 lbs!

Love WW but app isn’t user friendly

I love Weight Watchers, and I’ve used the program successfully several times. It’s been a few years and I’m getting back on the program. I love all of the tools, but I find that out to be difficult to navigate. I wish that all of the things I needed were on the first page. I keep forgetting where to find my list and my recipes in my plan. I’ve been using the app for about a week, so I feel like I should have a better feel for it by now, but I just can’t seem to get the hang of it. I would suggest having a menu at the bottom that you can organize things with like most apps do. Otherwise, I love weight watchers and the app is definitely helping me keep on track.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Check out this link, https://www.weightwatchers.com/us/how-it-works/ww-app. Also, did you know about the app academy? It is offered to help anyone that would like to learn more about using the WW app and it's features. You may find information here,

https://www.weightwatchers.com/us/m/cms/virtual-app-academy!

--WW Customer Care—

Difficult to use the app

I really wanted to love the WW program. It got extremely difficult to use the app in my opinion. It is not intuitive at all. I constantly found myself scrambling around trying to find simple ways to input my data. Making recipes, looking up food items, entering activity, sinking other devices etc. I feel like all of these things should be easy to do. However, I found that I constantly had to scroll all the way down at the end of a page or bypass a bunch of advertisements or distracting images to get to the meat and potatoes of the app. I understand they want to sell their products and make extra money, but the distracting images in the way this app is set up it’s just not streamlined enough. I also had a difficult time canceling my subscription which is always very annoying.

Getting better

The app is getting better and better.

Sometimes is logs workouts I didn’t do, and I would like to know how to delete the .

I love the fitness aspect of the app, though. So many workouts to choose from!

I think a nice feature would be the ability to review recipes and scanned products. How cool would it be for a newbie to see what other members are saying about certain products that have helped, or not helped them. Or the recipes- there are WW recipes that are family favorites and ones we will never speak of again.

Overall, though, the app continues to improve and I am grateful for those that work to make it such a vital tool.

Great Program OK App

The WW program is tried and true. The app is good support and it does its main job, inputting consumption and tracking points, pretty well. It could be more intuitive though and, frustratingly, the data on the app sometimes is not in sync with the website. There are three points “groups”: daily, weekly and fit. It is not obvious how to see you total available points on the app. Moreover, the FitPoints don’t seem to calculate accurately — i.e., the amount shown on the app is actually different than the amount shown on the website, despite the individual activities and associated points matching up. Strangely, the app seems to have an arithmetic error.

Limitations

I generally really like the app, but it has limitations that I wish I had known about before I used it as my sole source for tracking meals. My doctor was interested in reviewing my diet earlier in the year because of changes in lab results. Because I had faithfully tracked everything I ate, I though I could show her. Unfortunately, it was only then that I discovered information is only kept for about 90 days. I tried to contact CS and the solution offered was to buy a hard copy tracker. I have used other tracking apps and have always been able to access or export information to save for review in the future. I think people should be made aware of this limitation of the WW app when they first sign-up.

Thank you so much for taking the time to leave your feedback! It never goes unnoticed. If you continue to have these problems, please feel free to reach out to us at ResolutionSupport@ww.com. Let us know if you need any additional assistance!

-- WW Customer Care

App is useless

Hate the updated app! The older versions were great, but the new one is useless. Can’t sync activity with the Apple Health app because it will record one activity in two different categories, which means it’s giving me double activity points and messing with my whole tracking system. Tried online chat as well as tech support by phone and got the same response from 3 different people— no way to manually delete the entry; disconnect sync; uninstall app; reboot phone; try laptop — nothing works to get rid of the double entry. Very frustrating!!! PLEASE, WW —- stop worrying about changing your image with all the new names and terminology and fix this app!! No one care if you call it WW or Weight Watchers. We care if the program works. For those of us using online (“digital“), this is 90 percent of the program. It’s not working!!! 😡😡😡

Hello, we're sorry to hear about the frustrations you've encountered with the duplicate FitPoints you earned. There isn't a way to remove the duplicate entry in our app.

Please complete following in the iPhone settings to ensure your FitPoints aren't duplicated going forward: SETTINGS>PRIVACY>HEALTH>WW MOBILE. Scroll down and make sure the only activity tracking feature that is sending data to our app is STEPS. Turn off Walking & Running Distance and Workouts.

If you continue to have problems, please email us at ResolutionSupport@weightwatchers.com to receive the best assistance.

- WW Customer Care -

Apple health sync problems

I'm not sure when it started happening, but my iPhone is no longer properly syncing my steps to my activities. I'm having to manually put them in, which is incredibly annoying and defeats the whole purpose of having this option, in my opinion. When I searched the WW website, it had outdated information on how to find the menu to sync my phone and my app together. I can't even find a menu anymore. The three dots are nowhere to be found. It's frustrating... the only time it has synced in the last week is on my weigh in day, and it didn't show the whole day's steps. It appears as though it only tracked the number of steps I'd taken before I weighed in, which was mid morning.

We're so very sorry to hear you are having this experience and hope to help! To connect your Apple Health to your WW account via your WW Mobile App, from the My Day screen, click on the Profile Icon in the upper right hand corner. Next, select the Settings Icon in the upper right hand corning, then tap on Activity Settings. Under Synchronize, you should see an option that says Apple Health with either "Off" or "On" listed to the right. If you see "Off", tap on the arrow and follow the prompts to Connect to Apple Health. Once connected, you may need to adjust which categories of data are being synced from Apple Health to your WW account. To do this, visit your Apple Health app, select Sources and then select WW Mobile. Send us an email to ResolutionSupport@weightwatchers.com if you continue to have troubles. We're always here to help!

Amazed by the high reviews

The bad: This app is basically a webpage that searches for foods to match your search criteria. But about 65% of the time, I will search for “vegetables” and the search results will (as they did when I just tested it) return, “oatmeal,” “almond milk,” “chicken broth.”

Seriously? The one main part of the app—searching for correctly spelled FOOD doesn’t work?

Also, if there is a problem with the internet, your food, points, progress won’t show up at all. Again, seriously? This couldn’t have a local storage feature that syncs daily or twice daily with the master WW website?

I have to have this for WW, and I find WW program to be amazing, healthy, inspiring, motivational, fun, and effective. But this review for the *APP* is that it is a super weak app.

The good? It does (when it’s working) let you see your last weigh in and progress, and it does (when it’s working) add up your points for you (when it can find food).

But these things are available on WW online.

I’ve used numerous weight and health management apps, and the best have some portion that is stored locally so the user doesn’t experience service failures many times per day. Laughable ones, where the app doesn’t return correct food, which is its sole purpose.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Keeps me honest....

Tracking meals and SmartPoints - has never been easier, thanks to this app!

I appreciate the recipes, tips, community connections to keep me motivated. I also appreciate the Activ and Mindspace collaborations w/ WW - with easy to use ability thru the app!

Lastly, I appreciate the app’s ability to auto download from my movement/exercise app, to scan for point values in the grocery store, find a studio when traveling, of and track my weight loss! I also use the restaurant info to plan ahead.

There are some functions I find cumbersome: My Food, Calculator, and Quick Add are nice touches, but because they do not subtract or allow for zero SmartPoint foods, I find as annoying as I do useful.

Love This App

This app makes it so easy to track. Most of the time, I don't have to type my food into the app. Just type it into search (most of the time you only need to type a couple letters of the food) then you see your options. There are so many items, all you do is click it and choose appropriate meal/snack and click track. It saves so much time--not sure how I ever did it with pen and paper.

The app also shows your frequent breakfasts, lunches, snacks and dinners and all you need do is swipe if you are having one of these meals. No typing required.

Also, WW recipes are at your fingertips.

The first step is the hardest

I’m not a diet kind of guy. I like eating what I want. And my biggest problem was portion control. I would always eat to the point of discomfort. I wasn’t sure I was ready fire something like tire, but I was at the point where I knew something had to change.

The app is nothing likes I thought it would be and that’s good. Because it helps me control my portions and be more health conscious about what I’m eating.

I’ve been using the app a month and I am down 10 pounds.

Give it a try and I think you’ll be glad you did. It’s better than the monthly gym membership I never go to lol.

Weeklies are overwhelming!

I know weeklies encourage many, but they discourage me. All that math, which I’m good at, is a lot of mental effort that makes me not want to track at all. I need a “one day at a time” approach, like AA. I want an option to just divide my weeklies by 7 and add them to my dailies. Then I would still have a range, and my dailies could still carry over. If I mess up one day, it would be easier to get back on track the next.

Also, when I go to Wendy’s (for example), I want to quickly see what’s low in points. Instead I just make a quick choice which isn’t always the best. This used to be an option. I know WW’s reason for changing it, but it’s just not practical.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Good app

This app is very helpful for me in my weight loss efforts. I have started to rely on going in and being accountable for my dietary weight. I really like it. I love this app because it makes me be responsible for my daily activities especially food consumption. I actually chart what I eat on a daily basis which to be 100% honest; on other diets I would do for a day or so the quit tracking. This is on my phone so being responsible to chart is really a cinch. This app is awesome. In the last few weeks, not only have I lost weight. (That I never wish to find again ... LOL) but I have learned to increase my water intake. I love it.

Very helpful

A couple years ago, I think weight watchers got off track. They made chicken, turkey, fish, eggs, and some other things zero points. Problem was, everything else seemed to be so high in points that it felt like I couldn’t eat anything. It felt punitive and I just gave up. The new program restores some humanity and forgiveness to people like me, while allowing some room for mistakes or planned excesses. I feel like WW has returned to the program I loved twenty years ago. And the app is intuitive, fresh, and easy to use. I love it all over again and I’m to goal weight. Happy happy. Thanks for repairing and restoring.

Updated review

I used the app previous to the newest version and while a lot better, it still suffers from not having good experience. They would help themselves greatly if their did User interviews and had someone who actually uses the app on the team.

For example, they added the new weekly planner feature which is great but it’s buggy. You can’t easily add items directly to a specific day, you have to add them to today and then drag them. They have a plus button on each day but no way to view your saved recipes outside of your most recent 5 or so so it’s functionally useless.

A lot of the issues would be easily identifiable if they had someone who uses it.

1. Favorite list and restaurant menu lists need better sorting and filtering. Having a favorite list that’s just one long cluttered list is useless.

2. You need to be able to quickly copy food from one day to the next or copy in general. It would help when you’re trying to eat the same thing every day.

3. It needs to be more clear if restaurant menu items include everything that is included or not.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Nothing beats WW

I started WW January 2019 and I’ve lost 60 pounds. I love the App. It is a game changer!!! The barcode is my favorite. It’s so easy to track foods, water intake, exercise to earn fit points. Connect (the Social media platform) has wonderful supportive members. I have not encountered one single negative post. The stories and successes pump you up. The app has thousands of recipes to give you ideas. WW thought of everything with this App. You will not be sorry!!! Even if you don’t want to go to meetings, join digitally. I lost the weight just with the digital membership. It has everything you need including chatting live with a WW coach.

This really works!

I have resisted joining a formal program forever. I did keto on my own for 6 months and lost weight effectively, but rebounded big time in just a few weeks. Basically my habits weren’t changed. I’m now one week in to WW and have to say this is an excellent program. I already feel like I am learning how to eat a healthy variety of food without overwhelming my ability to follow rules. I’m only using a fraction of the features included in the app and still find it very motivating. I don’t weigh in for another 2 days and don’t expect any “1wk miracles” but I know I will be trending in the right direction.

Diabetics

Hey WW support! I just wanted you to know that I love all the updates you’re bringing to the app. It makes tracking so much easier. I do have diabetes and I have to track my car so, I was wondering is there any possible way that you could incorporate the counting of carbs on the app? Counting the carbs like maybe a highlight and they add up or we can add them up because I have to take insulin on that schedule and I am on weight watchers but sometimes my blood sugar runs low! If there’s anyway possible It really would be great if you could add a car tracker into the app! Thank you. Keep giving us new improvements.

I find the app awkwardly laid out

I find this app hard to navigate. Finding foods and keeping them for frequent use is hard for me and I still haven’t quite figured it out. I’ve tried the save, create and frequent meal section but it always seems to be in a different place. I wish there was a way you could pull up your lunch and also track it again for dinner. Also as far as connecting with others...it would be nice if there was a way to make chat groups of just people you follow. Or do small weekly challenges like on the Fitbit app. I’ve tried to follow just a few people for support and they followed me back but there’s no way to message them directly without posting to the entire WW world.

Worst app ever

Imagine taking every app on your phone, and combining them into one mega-app. That would be a good approximation of this app. Filled with all kinds of things you cannot opt out of: Sleep tracking; articles on stress eating; Buddy up!; Stock your pantry; Buy these foods, Earn fitness points (which are pointless); etc., etc.

I just want to monitor my eating in order to lose weight. The point system is great. And I like the ability to track my weight. But just tracking my foods is a chore.

Say I want to know how many points a food will “cost” me. I scan the barcode and get a number. Then I can add it to my plan. But where is my “Plan” that I can go find that food when I need to track it? I cannot find anything “Plan” that has my foods.

My other option, after scanning, is to “Save” it. But where is it saved? After looking through the app, I find, like “Plan,” there is no Saved Foods icon where I can go find those foods. The only option seems to be to do a search. Which makes the whole idea of adding to plan or saving pointless.

All in all, this is the most annoying app ever. And this is from a person is who is very computer literate. The app tries to do too much, and what it does is very convoluted.

Wish it Tracked Sodium, Totaled Calories etc

I really do love the app, much easier to track. I do wish sodium was included in the items logged, so that when analyzing a sudden gain, one can look at whether it was a high-sodium factor. I would also love the categories to be totaled at the end of each day, so we can see our total grams of sugar etc, like other apps do, so I don't have to double-log. And I agree with a previous post, would like an easier way to go back to a few former day. I'm going to a restaurant tonight that we went to on Feb 15, and I know it's going to take quite awhile to find that day!

Great improvements

I love the updates which make this app more intuitive and efficient.

This app offers so much and I love that I can find it all on the first page by scrolling down: the place to track food and activity, recipes, esxerxise videos, everything!

I have been a lifetime member for a long time and this app keeps things interesting for me and helps me realize when I need to reach out to my workshop group by the access to all the great articles and such!

Well done WW! You have succeeded in creating an excellent tool which organizes me, motivates me and gives me info. All with just one click!

Leave it alone.

For years now the Updates have been coming fast & furious. This last one is to say the least, PATHETIC. Why? I can’t even write up my own recipes anymore for one. I had a list of my own personal foods for the second, all in one convenient location, the same goes for my Favorites. Now, with this misplaced idea of “Streamlining” the program the “Powers That Be” just went to all of the trouble of complicating things by forcing us to Search for literally everything. They really screwed its up this time. I wonder just what the “Powers That Be” will come up with next. Can’t hardly wait.

Thanks so much for reaching out and sharing your feedback with us. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love this app!

I’ve had this app now for about Six months. It has definitely made me question more what I eat so I have gradually been losing weight each month. I’m on the blue program because I like all the zero point foods like grilled chicken and eggs. The app has also made me get creative about meals to make and the recipes on the app or helpful with that. Obviously the app is a little expensive, but being able to scan everything you eat and keep track of it has been really helpful. I would definitely recommend this app to anybody not wanting to be forced to just eat salads all the time!

Can’t imagine doing without it

I have been struggling for the past 12 years to shed 25 lbs that I somehow packed on post menopause. This app has helped me easily track without having the bother of tracking calories and measuring accurately zero point foods. The articles are helpful. The fitness points are fun to earn. The rewards are a little motivating. The only reason I did not give it 5 stars is that the scanned foods are not easy for me to find in my list of previously scanned items. I think they are in alphabetical order but if I could remember the name of an item I would not be looking in the scanned list. I would prefer it to be last scanned items.

Bad community rules and bugs

There are good things about the app, but several bad things that de-motivate weight loss and create strife within the otherwise super-positive community within the app (which is SO sad):

- the worst one: a single person can report and delete others posts, anonymously and for any reason they wish. So, if someone doesn’t like something because they disagree, they can censor other users incredibly easily.

- the “reward” stickers for milestone weight loss do not appear for everyone (including me). This seems little, but it’s de-motivational, and just a bug that should be addressed.

- the recipes in Favorites can’t be edited once you save them.

- this one’s the best (*insert eye roll*): the feedback screen freezes after several lines of text, making it impossible to give feedback! LOL.

I love the app and the community, and there are lots of functionalities I’d love to see built in the future, but fixing these bugs would make the whole experience much better.

6.16 Update does not fix missing Recipe amounts on iPad

As requested I emailed you regarding the issue with the recipes not showing the ingredient amounts. This is the second time I have emailed the resolution support center on this.

The recipes are completely useless without the amounts as I have stated previously.

Upgrade 6.16 has not fixed this. I am running the app on my iPad 4 with IOS 10.3.3 which is the latest IOS for this device.

What additional information is needed to fix the bug?

Installed version 6.16 today. It does not fix the missing recipe amounts bug! Was this version tested before release? It's hard to miss something that obvious I would think.

Also has the forced update feature been removed?

Previously...

Title: 6.15 Update does not show Recipe amounts & Forced Update

The 6.15 update does not show recipe amounts for the ingredients.

Is the app ever QA tested before releasing the update?

Now to add insult to injury, you are forcing us to update the app as soon as we open it to use.

I back leveled the app to 6.12 to be able to see the recipe amounts again, and now the app will not allow me access unless I update to the latest version which has the recipe error in it.

This is BS!!

Fix the damm app and turn off the forced updated!!

Hello Steve. Thank you for getting back to us with further details on this. Please email us at ResolutionSupport@weightwatchers.com. We would like to gather further information, to ensure you are able to have full access to all of our features on the app.

-Weight Watchers Customer Care-

Used to love, new issues make me want to delete

I used to love this app but I’ve lost my patience with it in the last week or so. I love WW connect, which you can only post to on the app, and I used to post all the time. For the entire last week though any time I try to post anything the app completely crashes. I have zero real life support on my weight loss journey so I’ve always loved the support I get in connect, but now I can’t post so I’m not getting any support. So not only is it entirely frustrating, I just spent 20 minutes trying to post, but it’s really disappointing as well.

Please fix this issue!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Lifetime WW

I love the update to the WW app. I love having the frequent meals on my page so I don't have to scroll through all of my favorites every day. Wish there was a way to put favorites in the activities section so I don't have to hit "all" each time . I also want WW to bring back the paperback tracker with the spiral binder. I totally dislike the new paper tracker with the hard cover and the way it is set up. I joined in September 2011 have lost 117.4 pounds and am at Lifetime, I am also on tracker #15. So please, please bring back the spiral tracker. Or have the two of them so members can choose which one they want to use.

I love WW app!

The app is so easy to use! It helps me remember to track and keeps me informed where I stand point wise every meal or snack.

It’s so easy to find out how many points in food there are. I can decide how I want to use my points.

The app always has coaching if you need it. You can also communicate with other people who are also on WW. Inspirational stories. The app also has workouts for you to use if you want too. It keeps track of your activity and your sleep.

I love the app and look forward each week to seeing how much I’ve lost. I’ve lost 26 lbs so far. Can’t wait to get the rest off.

I really like this app...

This app is super easy to navigate.

It also provides access to support 24/7 which is helpful for those days when you need an extra boost.

There are also literally hundreds of recipes you can browse for when you need a little something to snack on that won’t wreck your day, or if you’re trying to be a little more adventurous in the kitchen.

I use this app literally every day and I’ve lost 12 pounds in approximately 5 weeks. I would recommend this app to anyone! Even if you’re not trying to lose weight it helps focus on habits, portions, and mindful eating. :)

Additional information input

For those of us who are diabetic, it would be really great to be able input our readings before meals, after meals, and bedtime, including snacks. This would better help many of see where specific food(s) may be causing an increase in blood sugars which leads to more insulin injections or other insulin medications.

As someone who is trying and almost able to come off their insulin this would be a wonderful tool to incorporate and will eliminate the need for an additional apps. To eliminate cross referencing between our monitors and WW when visiting our doctors to go over our food intake would be less stressful and less time consuming.

WW app keeps improving

I’ve been using the WW app for apx three years. It keeps improving. I record my nutrition, my exercise, I scan products at the grocery store which I love and at gas stations when I’m on the road so it’s easy to figure out figure friendly foods. I’m hoping more recipes are added and that members could give reviews for recipes. I really appreciate Connect to find inspiration, new recipes and new friends on my health improving journey.

Hope they add .5 points so one doesn’t feel cheated by an initial point value that changes if you have another serving - for example if one light cheese stick is 1 point then 2 cheese sticks should be 2. In my case two cheese sticks showed as 3 points. So I’d rather know my first cheese stick was 1 1/2 points. Then if I have 2 I will expect them to be 3 points.

I also love connect - their social media site. Hoping it will let me blow up photos so I can see details. It’s got great groups you can join and it’s a wonderful support network.

Thanks!

Fun and easy

I’ve done WW before and was discouraged with trying to count point, trying figure it. With the app, it does it for you, easy and fun. It gives you recipes, and ideas for those day that you don’t know what to eat or may just have certain ingredients at home. It connects you to others going through the same journey, seeing they’re struggles and joys. Best of all, you get encouragements, celebrations and kindness. NO criticism. A wonderful support group. The app also helps you navigate on being active, on meditation and even chat if you need help.

I can’t say enough about the new and improved WW app!

Boy has this changed

25 years ago or so I did Weight Watchers with a conference room full of secretaries at work. I was the class hero, achieving more pink sticky sneakers and other accolades than anyone in the room. I thrived on the recognition and applause but wound up losing so much weight I was blacking out, literally. My doctor said, “Go eat a cheeseburger and call me in the morning!”

I love the new WW branding, the emphasis on whole wellness and the de-emphasis in recognition. We either want to be healthy or not.

The app is also encouraging because it offers the same strengths as other apps I have. The social piece is excellent. My only hope is that WW will continue to work on connectivity to other apps, including those for wearables, scales, blood pressure machines, iPhones, etc. Also there is at least one other food app that is easier to use and offers more restaurant selections, which is important for travelers.

But on balance I am encouraged that WW is really starting to up its game without sacrificing key proven principles.

Could do so much more.

I really love weight watchers. Tracking food is so valuable to healthy goal setting and WW’s provides such a huge database of points. However, I’m consistently disappointed at how limited the data is that I have access to. For example the only graph I can see is what I weighed on a certain day. There is so much more to track. I would love to see at one glance what my points were for a whole month; or what my average breakfast points are; the opportunity for using all the data for deeper tracking is huge and very disappointing it’s not exploited at all. It’s almost shocking given what is available on other tracking programs.

But again, the tracking is fabulous and I’ve been very successful.

No second guessing

I love the app! It makes it so much easier to track food and takes all of the second guessing on how many points an item is.

I have trouble remembering to track my food. I wish we could se reminders or app notifications to log food, water, exercise, and even weigh-in for those of us that are online only.

I love the sense of community that can be found online via Connect. Everyone is always so helpful and happy to share their journey and what has worked for them. It’s a constant reminder that this is a lifestyle change (a journey) and not just another diet.

I like it the only reason I gave it 4 stars is because some chain restaurants aren’t on it.

I like the convenience of having it on my phone. The problem I have is with the barcode scanner. It doesn't work all the time. It's very frustrating when you're in the store that you want to get out of quickly & you're there longer than you want because the scanner is taking for ever & then doesn't even have it. I also feel the restaurant food lists are not user friendly. It's so hard to look up foods- it takes forever to go down a list & find the foods. I think they should be categorized like a menu- appetizers/main/sides/desserts etc.

Great app

I just started back to weight watchers for the 3rd or 4th time and so far, it has been great. The app has helped me so much. I can track my food right away and make better choices. The best part of the app is Connect though. If I’m having a tough day, weight loss related or not, I can reach out on Connect and get advice or read other people’s posts. There are a lot of veteran WW members who are always passing along tips to be as successful as possible. I personally love the Freestyle program and it has helped me start making smarter choices. Looking forward to continued success with WW and the Connect community.

For those who don’t diet well...

For those who don’t diet well, WW is for you. I’ve tried so many fad diets that never worked for me. Over the years my weight has increasingly went up. I was not taught the proper way to eat as a child, growing up on pre packaged pizzas and fast food. WW has taught me HOW to eat, not what I CAN’T eat. Before WW diets were all about how I can’t have my favorite foods. I felt doomed to fail. WW has taught me that I can have the things I want and crave in moderation and with the help of my weekly’s! I started January 5, 2019 and as of today, March 16,2019, I’m down 27 pounds!! I’m so thankful to have WW to help me meet my goals and better my life!

Keeps Me On Track!

I love the WW app. It helps me keep track of my points. Many Restaurant points are easily figured for basic dishes. I often use create my own recipes to make my usual dishes for less points as well as just knowing so I can track those points.

I like having my iPhone,and iPhone watch all tied together keeping track of my progress.

Like being able to connect with others going through the same ups and downs. Keeps it real

I do wish there were more restaurants listed that may be local to my Chicago area but all and all it is one app I use several times daily. 😊🌷

Great new program/buggy app

Although the new WW app beats the older iterations hands down, I remain amazed that such a large corporation would continue to struggle in the digital age. I own an Apple Watch but ended up deleting the WW app from it because it never properly worked. And half of the time, I end up having to manually record what I eat because the main app times out and refuses to search. Still, I have been on the program for 14 weeks and have worked it and have lost 14 lbs. I plan to stay on after I reach my goal 8 pounds from now. But please, WW, fire your current tech team and get people who know what they are doing! I honestly think this is why WW is struggling. You have to be able to compete digitally in 2019.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Success is mine if I use the app

Tracking works! The app is wonderful to lose the pounds. I find when I track everything that goes in my mouth I always have a pleasant reward at the scales. Also it’s easy & once you develope your own recipes you use & or just your favorites, whether meal or just a food item it’s so easy to just click on the meal & add the item I need to track.

Also love the meditation part. Helps me get to sleep at night which has been hard for me for years.

Love finding restaurants because it’s so easy to find what I can eat & plan ahead so I’ll know what I’m going to order.

Struggling to track with app

I love the WW program. But I’ve had so many issues with the new update. When searching foods, it takes forever to load. Sometimes foods that have previously showed up in my search now don’t. Sometimes because I touch the track button twice while waiting, it will also load my food twice. When tracking a recipe, it won’t let me scan a barcode item and add it. I can only track it as a meal and not add it to my recipe. I’ve almost given up on this app because I’m so frustrated. I consider myself pretty tech savvy. So, it’s not for lack of not understanding how the app works. It was fine before the update. It just seems to be something wrong with the app itself.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great App but . . .

I really like the app. It is much better than tracking on paper. I appreciate all the updating and having points figured for many restaurant and market meals and groceries. However, I greatly miss the ability to track fruits and veggies, proteins, fats, etc. AND especially fluids. Please bring those functions back. We a often discuss those issue in my meetings, and the vote is unanimous. We miss those functions and would like them restored! Thank you.

Thanks for adding the ability to track fluids and sleep. I’m still waiting for the ability to track the other dietary elements.

Loving my program!

It is nice to feel so supported and connected to a whole group of people who have similar goals. The leaders of guides at the meeting all encourage us every week. The others that attend discuss their struggles and we collectively suggest solutions. Connect is another great resource. Whenever you feel like throwing in the towel, read about someone else who is making a difference with their journey. I enjoy looking back and seeing where I came from. Plus scanning foods to see how many points are in things. I absolutely love everything about the program! So so grateful for all the help!❤️👏

My Main Weight Loss Toll

For me tracking with the WW app is the key to weight loss. I couldn’t do it without the app. In fact I lost most of my weight via WW online using the app. I love that I can check a product’s points by scanning the barcode when grocery shopping. It’s also great to be able to save my own foods and meals and calculate the points in my own recipes. The app seems to be designed for positive encouragement, for example, blue dots for days in your healthy points range and the WW rewards. Posts by other members are also positive snd encouraging. It’s a great program and the app is a large part of it.

I love this app! BUT!

I am very frustrated that we still do not have a meeting location in the Iowa city Coralville area. The weekly meeting is vital to the program as I am sure you are aware. I have gained weight and I am extremely unhappy with the delay in not having a reasonable access to in person meetings. I am still paying the full amount monthly yet feel financially misled and the value of the program has lost the monthly investment. I know other members who have voiced their concerns or have left WW for other opportunities for weight and wellness support. I look forward to your response but as yet have never received an acknowledgement of my past correspondence.

Love the WW app!

The app is easy to use and an excellent tool to help keep me on track to lose weight. I’ve joined WW several times over the last 30 years with limited success but never reached my goal before quitting. This time around, with the revamped point system, it’s much easier to follow and I feel like I can finally reach my goal. You can work in eating out, within reason, with the extra weekly & activity points. You have the option to switch to other color plans if your weight loss slows down, which I found helped kick start my losses. All in all a great program!

WW

WW has taught me so much. I just started using it and I LOVE IT. I lost 3lbs in 1 day😳 I love how you can scan the barcode on the food package and it shows how many points it is. I have learned so much on how to keep myself loosing weight and staying healthy. The day before I started using the app, I had chicken nuggets. The next day( the day I started) I scanned the chicken nuggets package and it was 8 points😳 Who knew I was consuming that much calories and gaining that much weight. I love how you can eat anything you want as long as you have the points for it! I can’t wait to continue with Weight Watcher!

#cantwaittogettomygoal #LOVEIT #WWisthewaytogo

Enjoy my WW app it’s the best and I would have not made it as far without it.

I enjoy all the information I can access daily. I like all of the support available in the app. They address lots of different areas, issues and give you opportunities to learn and experience it. You can learn so many different things about yourself and are given the chance to try many different things through the app. I like the articles, challenges, recipes, tracking my points, and all of the other information available to me. The app has helped support me in this life changing journey.

Great help for learning

This makes it pretty easy to track my food. It gives me an education in nutrition while helping me stay on track. I think it will help me transition from my habitual eating to healthy eating.

Update: The app really makes the difference for me keeping with the program vs slipping off the program. I have ADHD, and this makes it easy and interesting for me. I like being able to scan barcodes to find the points for foods. And the barcode scanner is GREAT! It is sensitive, and reads the codes really quickly.

Still great! Easy to track smart point values which is the main point.

Love the system, but please improve the food search!

WW has been a really useful tool for weight loss and maintenance. I love the choices and psychology of WW, making it easy to develop lifelong habits that work for you.

While sometimes I think it would be nice of WW gave you more info on blood sugar management, etc, I think it’s beauty may be in its simplicity—and you then tend to discover those things through your own experimentation.

My one significant complaint: of all the food logging systems I’ve used, most of them free, WW is the most difficult and most expensive! When I put in a simple food name, such as “ground beef” or “milk,” the first thing that comes up should be that food alone, not 3 pages of branded processed items or specialty foods. I spend way too much time scrolling through or running multiple searches for a single item. Very frustrating. It seems like WW is operating a “pay to display” system that hinders users—when users are already paying $20/month. Not cool.

This will be the thing that sends me back to my free trackers, when I am otherwise willing to pay for the WW system.

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

Life changing!

I am a ww pro. I mean,it’s not my first time using a program and succeeding. Ww works. Always. But this is the first time I’m trying electronically and alone. This ap is life changing! I am no techy person at all. Yet it’s easy to use, powerful as a tool and connects to support so well! Weather it’s a coach or a fellow ww, it’s all right here! I love scanning food in stores for Immediate points values@! I LOVE typing in a place like Starbucks and getting points immediately to make a better choice! Sooo much accountability to myself in a great way that has truly changed me. Thanks ww, thanks Oprah fr one last chance to get my life back at 42!🙌🏾👍🏽

Great but please add a few customizable goals

I love the simplicity. And not having to track foods that are good for me as if it is a loss. I had a hard time on other plans where I had to track lettuce and veggies - so I love that this plan celebrates those and treats them like a bonus! One thing I would loooove is a section for each person to put in customizable goals that can be checked off each day. I am doing the plan but I also have another app that has daily details I’m doing to reach my goal: water, vitamins, physical therapy for my ankle, walking, strength training. It would be nice to have one place for me to check them off :) thanks! I love the new version of ww.

Good app; needs some “tweaking”

Using both the online and iPhone apps for WW, I’m finding it very good, but see some room for improvement. My major point would be that some foods that are touted as “zero points” (i.e. beans) come up with points if the package is scanned. This also happened when I manually entered a zero-point bean soup recipe; it, too, calculated out to be one point. I used the online chat, and the reply was immediate, but no good solutions or explanations were offered. I was told to delete and reinstall the app, but I had only just installed it the day before, so that suggestion was unsatisfactory. Overall, I am liking both the WE Freestyle Program and the apps.

DO NOT BUY THE PLAN THROUGH ITUNES

Weight watchers is incredible. I rate this so low just to warn you not to purchase a weight watchers plan through iTunes. Just do it right through weight watchers. I bought a year subscription through iTunes. Six months later I became pregnant. Weight watchers does not allow you to do their program while pregnant. Weight watchers would have refunded my money. iTunes refuses. They said it’s outside of their refund timeframe. So now I have a plan that I can’t even use. I am very upset with iTunes. It’s about $110. This is a special circumstance and they couldn’t even make an exception. DO NOT BUY THROUGH ITUNES! (Weight watchers is great though and I highly recommend it!)

Problems with newest update

Since the newest WW app update I’m encountering problems with my activity tracking from my Apple Health &/or Apple Watch.

My weigh in day is Thursday. My activity shows daily with no problems until @ Noon on Wednesday Pacific time. It then drops the activity from the previous Thursday & says I have No Activity for that day.

When the week actually switches over the next morning the activity is still gone & I have only 6 days activity for the prior week. BUT......it does show that I have 7 days of activity for that week in my points wallet.

This was never a problem before the latest update.

It’s driving me a little nuts.

New way of life!

My husband and I love the Weight Watchers App! We both lost over 20 lbs. in about 4 months without ever feeling hungry or even like we were “on a diet”. We have been keeping the weight off for 18 months now and, any time we gain a pound or two, we know just what to do to get back on track.

He no longer has the App, but loves that I do. We especially enjoy the Scanner feature when grocery shopping AND the Restaurant feature, both of which keep us on track making wiser food choices! It just makes so much sense I wonder why it took so long to get on board! Thankful for WW Mobile!

Ww

While I love the app, there Is one thing I am struggling with. My first week on the program I entered my weight wrong. Instead of typing 207 I typed 107. It instantly gave me all of my achievement rewards and photos. I do not go to meetings, the app is my only way to see my progress. Now, I don’t get any type of great job when I hit a milestone. It would have been very nice to see you lost 5 pounds or you lost 10 pounds but I did not get that because ofA mistake I made my first week. Even editing it did not change it. It says I have made my goal. I am still 60 pounds from my goal. This is kind of a big deal for me.

Never thought I could do it…

I’ve known about WW for years but felt it wasn’t for me. I’d tried Keto and lost some but gained it back and more through peri menopause and menopause. I thought I was eating pretty healthy, that my metabolism had just slowed down too much.

Two months later I’ve lost 20lbs. and love Weight Watchers Reimagined. The app makes it so easy and convenient. So much easier than anything else I’ve done. And it’s been such an eye opener to how I eat. Now I know I CAN lose weight.

I still have about 25lbs to go, but I know I’ll get there this time. This is my new way of eating—my new way of life. I love it!

This makes sense

I got married and started gaining weight, trying to keep up with my husband. But he’s a big guy and I lost track of what works for me and what doesn’t. The first time I entered what I’d eaten for the day, I’d used 72 points! That was a real wake up call!

Now I can track what I eat and what it’s importance is. I needed something to make sense out of what was setting me back and what was doing me some good. Now I can budget my eating habits just like I budget other things in my life. Numbers do what they do. No rationalizing or lying. They just do what they do. It’s up to me to make it all come together. I love this app!

Latest update is bad

I generally don't write reviews, but this one deserved some feedback. I wouldn't even attempt WW without this app, so I consider it essential to my having lost 30 lbs. With updates and improvements over the years it has gotten gradually better, but this last update makes it MUCH more cumbersome to enter your food or to see what you've had for the day.

WW you're still basically a food planning tool that has branched out. With this update you've clearly forgotten why you got to be so popular. What you've branched out to has become your focus and you've made food tracking (I.e. "watching") more difficult.

Easy to use! Excellent community!

Loving WW. I started less than two months ago and have lost 23 pounds already. The coolest thing is I don’t feel like I’m “dieting” but rather am just making smarter eating and activity choices. The community posts constant encouragement and makes doing WW feel so interactive, so personal. I love the tracking tools, and especially the barcode scanner which takes the frustration out of tracking food totally. Really really great program. Superb app. WW has changed my life in such a short time, and I’ve had an aunt and sister join since seeing how excited I am over it!!

Love WW

Like many, I struggled with weight loss, diets and new miracle products. Had a professional trainer, ate healthy and wrote everything I ate down. Then My sister told me about the new WW system and it sounded almost fun! So I enrolled and fell in love with the program and it’s so nice to not worry about food, I love the App. use it everyday. On an average my weight has dropped an average of seven pounds a month! My goals look very positive and have already achieved two! I’m amazed when I hear others at meetings sharing and giving good tips for staying on course. IAm healthier and clothes fit better, life is just easier with out extra weight. Love WW!

Love the WW program but...

So, I’m a big fan of WW as I’ve lost 64 lbs and still going! However, the app itself needs a little work! A couple things that really need fixed in my opinion are that we don’t receive any sort of push notifications for connect messages or comments. And, my biggest issue is that when I weigh in you get a notification that says you have a message. But then, there’s nothing there. So I have to exit the app and re enter to see it. And, now the red notification indicator isn’t going away at all. So it constantly says I have a message. It’s kind of annoying.

We appreciate you sharing your feedback and apologize for the troubles you've experienced. The app release which occurred today, included a fix for the Journey tab notification icon. Please ensure you have the most updated app version installed on your mobile device. We will be sure to pass along your thoughts regarding the push notifications for Connect comments and messages as well, as we are always looking for ways to improve our features. Let us know by emailing ResolutionSupport@weightwatchers.com if you have any additional questions or concerns. Best wishes!

Worst Update Ever

I understand trying to make things easier, and update the "look", but I'm not sure anyone bothered to "beta" test this rev before rolling it out. On top of several false log-in issues (such as no internet connection when I've verified I'm online), several foods were deleted from the database, as well as popular functions such as adding recipes and custom meals to the list. To top it off, it hides total points consumed (only shows points left), and if items are deleted, they show up at next login, screwing up my total points left for the day/week. Horrible update!

Life's journey with WW

Love the app. I have been a WW member since 1986. So many changes in programs over the years. Freestyle is definitely the easiest. This is a life long journey.

The mobile tracker and scan function are my life saver. If not for this app my tracking would probably not happen.

I would like to see a notes or feelings for the day space added. Maybe like a diary, that can be looked back on. As a my "Why". Many times I'd like to track my thoughts. Somewhat like my personal Connect, but not public. Love Connect for inspiration. Keep up the improvements. I'm depending on your help in my life journey.

Great app - only wish it imported & exported recipes

I use the app regularly but don’t want to enter all of my recipes in to the recipe builder. I use Evernote for many different kinds of documents including recipes - it also allows me to share my “Cooking” notebook with my daughters and my BFF. I haven’t found a good way to get recipes out of WW in to Evernote. I don’t want to have to look both places for recipes. A guy at my WW meeting has also entered recipes in the builder & we haven’t figured out a good way to share them.

Also can’t print recipes out of WW app which I want to do when cooking at home with family.

Minor fix needed

When I track something like a Hershey’s kiss and the servings size is 6 and I want to have only 1 and make that a favorite it doesn’t stay in my favorites as 1. I need to continually scroll down to reduce the serving whenever I track it even though I saved it as a favorite in the reduced quantity.

Also whenever you go to the quick add it automatically puts in on the current day. I like to track the night before for the next day. If I’m not paying close attention it puts everything on the current day and because they may be quick adds I have to delete it all and re add rather than just changing the day.

Love Love Love

I'm a lifetime member, a few pounds below my goal weight and haven't tracked in a very long time. I've been guesstimating and although it works for me, I decided to give this online tracking a try to see how I'm doing. Well, I discovered I love it. I'm getting a better picture of what I eat and find I could use a little tweaking. This is so much easier than paper tracking that you give up on after a few days. I think I can stay committed to this. I love to play with my I phone so this makes perfect sense to me. If you haven't yet tried this, you should. It definitely got me removtivated.

Makes you realize what foods should beYour majority intake!

Most of us think we are eating healthy when we are actually not. The point system educates you to understand the value of food. Now I understand if I really want to eat that particular food for so many points. It gives you options. It’s also a lifestyle, once your journey takes you to your goal weight, WW will always be ingrained in your head knowing what will push your day, week, month, year on accountability. WW for me makes me see my meals differently forever! Plus no foods are off limits so you can live, dine out, enjoy without guilt.

It works

My husband has lost 75 lbs and I’ve lost 20 lbs. this app quickly changed our eating habits for good! For example we changed buying chicken to only chicken breasts... free points! We changed dessert to a big bowl of fat free yogurt adding in vanilla flavoring and monk fruit sweetener and fresh fruit... free points. We quit frying eggs in chunk if butter to a small pat of butter- 1 point. We changed bacon to turkey bacon 1 point. Etc etc etc. We were eating good food but didn’t really know how the little things... and the bagels and croissants were defeating our efforts to get to our ideal weight. This is the healthiest I’ve ever eaten! This system is brilliant!

Love the new user friendly app and website

I've been an off and on member of WW for the past 10 years and I must say, I simply adore the change. Sure there are some kinks and bugs to work through and it isn't perfect but it's home and it's still familiar. Weight watcher's has certainly evolved with technology. I had canceled in Nov of 2015 and returning to this new plan and the new look and features are refreshing. It's like I'm trying something new but not really. I look forward to tracking now. Even when I know I haven't exercised portion control. For those who are a bit frustrated, just give it some time, you'll adjust. It still works! Best to all who are embarking on this weight loss journey.

The only think I wish existed was a community similar to MyFitnessPal where I can choose whose posts and progress I want see more in a private group setting. Connect is great sometimes but it appears to be more of social media which I don’t need. I just want a small group of people whom I know that are walking this journey with me.

Best,

Charesse

App not quite there yet

I would like to see a section for restaurants and the ability that to add multiple items to your meal instead of having to type in the restaurant name constantly to add additional food items. I would like a feature to be able to edit your personally created meals in case part of the saved meal needs tweaking for accuracy. This is a really good app but there are free apps out there that can do these things and more like the ability to copy or transfer a meal to the next day and choose to have your copied meal go to the same meal or different meal. Example, last nights dinner leftovers become today’s lunch.

Mostly easy use

I like that nearly every food you might eat is in here and the entries are consistent, even if there address more than one of the same thing. I would like the app to make a list of food I usually eat that I can check off as whole list, then change quantities if I need to rather than having to select each food individually. It's a good feature to be able to record a whole meal if it's one you easy the same way every time, but I still want to be able to select the individual foods separately.

I would also like to see the weight graph have a reference in tenths of pounds so I can see the small changes.

Missing Star is for No Water Tracking

I understand that this program focuses on food, but water intake is important, and it’s super frustrating that I have to use an additional app just to track my water. The ultimate goal of WW is to help you make healthy habits, and drinking water is a healthy habit that promotes weight loss and maintenance, so not being able to track water intake is a major oversight in my opinion.

Aside from having to use multiple apps to maintain a healthy diet, I do like how easy it is to add items and calculate points for unlisted items. I also enjoy the recipe engine that’s included in the app. It makes finding new things for lunch and dinner super easy.

Suggestions

I understand the idea behind having all the recents listed when you click on a mealtime each day, but to me it is way too confusing looking. The food you do track and recently tracked are too close together or should be in a different color so the current day stands out without question. I also understand why water tracking etc was taken off for ease, but still feel like those things should be there as an option at least. If you don’t want to track it then great but if you do the option would be nice. And with focusing on our “why” and thoughts so much, a notes or reflection area would be great. All that said, I love weight watchers. Just want to love the app too!

Connect issues

I came back to WW after 4 years and was happy to get my app reinstalled with all my food info from before but I love connect and lately lots of problems with it. First the notifications were screwy and me and other connect users were having issues with tracking and point values being wrong. Now the tending portion of connect isn’t updating and since online is the only way I’m doing this makes all these issues very frustrating and we’re not getting any answers or responses as to when these things are going to be fixed. I worked this plan into my budget and $20 is a lot of money for all these things to not be working. Just very disappointed right now.

Happy Users

I am so excited! Weight Watchers Freestyle is amazing . So amazing my husband and personal chef is doing it with me . As are two of my sisters.

We are finding the dinners on the site with are easy to make and have very few points , . They taste and look like what we’d would order at some fine eateries. We live in downtown San Diego , Little Italy. We have great restaurants. It easy to go out. And with the app it is also super easy!

When I was younger I had an eating disorder . I have never learned what a protein and carbohydrates etc. are. I would just prefer to not eat. That wasn’t working anymore since I’m older. I found that at my age the weight just doesn’t want to come off. Using the Freestyle app. I am seeing results and finding easy to eat everything I love.

We don’t feel like we are dieting we are just making better choices and feeling a thousand time healthier. I’ve lost 10 lbs in just a few months! It’s awesome!

Thank you Weight Watchers

We are Hooked for Life ,

Robin & Dan Engel 😀

Bugs and no way to report

Was enjoying the new app until I realized the inspirational articles on the My Day page stopped refreshing. This topic wasn’t in the Help section so I initiated a chat for help. Received a quick and friendly response however not a solution. Had to leave the chat to double check I wasn’t mistaken; there was no way to check and stay in the chat. Although the staff chatting with me said she could see the new articles in her app, I cannot. I can only see them if I log into the website. These used to be on the app and were very helpful. All I can see now is an “article” about referring a friend and another one about wellness wins, which, are already emphasized enough in other places. I’d rather not log into both the site and the app.

Hi, we apologize you're not seeing the articles in your app. Please email us at ResolutionSupport@weightwatchers.com so we may investigate this issue.

- WW Customer Care -

AMAZING

WW is really helping me, mentally and physically. I was struggling with body issues and my mental health was worse than it’d ever been. I needed a change, but I just couldn’t make the move. Then, I downloaded WW. I’ve lost 19.3 pounds after having it for about 2 and a half months. I feel like I’m worth more than my body for once, and I’m even starting to fit in my old clothes! I really recommend getting this app. It will change your life for the better! And remember, it’s okay to gain. As long as you tried your best and tracked everything. It’s worse to cheat yourself. It gets better. Thank you, WW.

App works great w/ a few exceptions

The app works great mostly. I like most of the new features. Tracking is easy. There are more and more foods in the database. I wish there was an easier way to remove old milestones though. I was told 10 days ago that it takes up to a week. It still hasn’t been done. Since I started over from about 6 years ago I’m hitting milestones that I’m not getting credit for because they’re still there from last time. In connect, adding a photo takes about a half dozen attempts. It doesn’t always pull up photos from my phone and even when it does, they don’t always show up.

Amazing app updates

I love the most recently updated WW app. I can find everything I need to log my foods & Activites, connect with other members, talk to coaches and even find online meetings going on right now. It’s so much more intuitive than it was in the past. I can even find fast recipes based on ingredients o have in my fridge. The barcode scanner is also a favorite feature to use when I’m out shopping. Seriously WW had outdone themselves and their hard work has paid off for their users. Thanks WW for making a plan and an app that are not only effective but easy to use!!

So helpful love it.

Love this app. Stared Weight Watcher because I was a point away from being diabetic. It’s helped me to lose weight, keeps me countable, and I love that they already have my foods when I search. Go back to doctors in a week, fingers crossed.

UPDATE: Still love the app, a couple of years now. The way my Dr. explained it, I was teetering on the cliff of being a diabetic, and now I have stepped way back from that cliff. The app helps me to keep the weight off. When I'm bad like this last month, gained 7 lbs, it's here to help me get back on track. I've checked out other apps and could not get used to them.

An Answer to My Need

I wouldn't be able to do WW without this app, and after 3 weeks I've had great success. Being able to look up points via the barcode reader was a game changer for me. And the flexibility to try different portion sizes with different ways of measuring -- and find the corresponding point value -- has really put me in control.

Now after 3 months I've lost 30 pounds. I'm still amazed that every barcode I look up seems to be in the database. And the point values of menu items from so many restaurants makes eating out an option while staying on program.

Needs more of a customer’s choice

I know everyone loses weight in different ways. With this being said, I wish this app gave you the choice to chose previous program to follow if you desire to. The Freestyle program does not work well for me as well as a lot of other people that I have seen. I have to pay for another app to be able to track my Smartpoints accurately since I don’t follow the new program. The only reason I pay for this app is to attend the weekly meetings. I wish the customers had an option to choose which program they want to track with.

I love the new app better than the old app

I love the new look with the new app - or should I say new to me. I was out of WW for over a year and am now back again. I FINALLY have figured out how to sync my iPhone to my FitBit. It wasn’t easy though but thanks for putting directions on your app. I did finally have to chat with one of your people who gave me great advice - I hadn’t noticed that my FitBit wasn’t syncing with my FitBit app so once I had that fixed everything worked.

The app has improved considerably, especially finding information beyond the screens where you record food. Before all I could do was record food. A tutorial would help. Maybe you have one and I just haven’t found it yet.

Jenny

We are happy to hear that you are enjoying the use of the WW app and its features! You may find this link helpful https://www.weightwatchers.com/us/m/cms/your-plan. Best wishes on your wellness journey!

--WW Customer Care--

A smart approach to altering personal behavior to stay healthy.

If you are serious about your health WW is a very sensible approach to losing weight and giving yourself a great shot at reducing health risks associated with not only losing excess weight but maintaining control of your weight related health issues by helping you develop strategies to keep the weight off and staying healthier. In 6 months I have lost 50 lbs and have been staying stable since reaching my goal 4 months ago. The ZOOM WW workshops are a boon. I often attend more than 1 weekly just for reinforcement. WW works! And it is a sensible, health focused approach. I recommend it highly.

New Update

I would have to agree with other members the new update is very bad. I think it is more difficult to use. It does not automatically sync to Fitbit or Apple Watch. I have had to manually do things for activity to be recognized. I walked 20,000+ steps one day and I did not get the activity points because the WW app did not pick it up. I really liked it before the update. I will keep tracking using the app. I am excited to hear about the improvements to WW. Maybe after that is revealed than the changes to the app with make more sense. I still believe in the program.

Freeze ups and frequent log outs!!!

Having a lot of problems with the app freezing up and signing me out. Also problems went it signs me out, i can’t log back on for several hours because it says something went wrong. I had no issues at all with the app up until about two months ago.

Very frustrating because I pay a lot of money for the WW service. If these issues are not fixed I may need to find a new plan because the issues are extremely frequent and counter productive to how you are suppose to use the program.

Great program, terrible app

I’m really enjoying the program and it has really yielded some great results. They need to overhaul the app, however, as it is TERRIBLE. I can’t count the number of times I’ve searched for a common food item - that I’d successfully searched for mere moments earlier - only to have it return nothing. I then have to close the app and re-open it to successfully search for the item. Additionally, I’ve had it refuse to add activities to days other than the current day. I’ve also observed it suddenly apply a point value to zero-point foods; I then have to delete and re-add the items.

I know I’m not the only one who has experienced this, and I suspect the good rating this app has is due to a combination of people rating the program, and astroturfing.

A Fun Way To Watch Your Weight

During this time of quarantine I was looking for a way to watch my weight since we’re not able to exercise and we’re tending to eat more because we’re bored. I’ve found this app to be, not only a great way to make you aware of what you are eating, but also quite fun and enlightening. So many food are no points at all, like cantaloupe, apples, beans, salads, eggs etc. So instead of reaching for the cheese or pretzels I choose something healthy. It not only tastes better, it makes you feel good about what you ate! You just think twice before you eat something. Love it!

WW fan

This app has taught me how to be responsible for what I put in my body. I still eat like a normal person, no special food. I have to decide what is worth using my points on. It changes the way you think about food. It is not a diet, it is a lifestyle. It really works. I’m not perfect. I do splurge occasionally. There are extra points built in for the week to allow you to use extra points any day, or save them so you can have a treat. Thank Goodness for WW. It has helped me lose 30 lbs so far in under 2 months. Everyone loses at different rates. Be patient. You will see the lbs and/or inches come off.

Lifetime Member ❣️ App

I have a been a lifetime member since the 80’s, if you haven’t tried the app give it a try. I noticed my scale moving up & realized time to get back to basics. What an amazing tool the app is, try it for yourself. Attend a meeting or go on line check it out!

Btw the app makes everything easier. Offers tracking, great recipes, exercise videos, contacts if you want to read and/or follow them (there are a lot of success stories to motivate, even ones that struggle & just keep moving to success) lastly there is a coach for questions! Just give it a try you will be glad you did!

WW app

I liked this app when I first joined WW in April of this year.

Since that time there have been many changes......and many glitches.

One of the WORST changes was “SEE MORE”. It use to be, that when I scrolled through Connect, a whole post was visible. Now we have to hit SEE MORE... in order to read more than the opening blurb. I have to hit it two or three times for it to activate. It’s an annoying extra step that is so unnecessary. Many of us have complained, but it’s not been changed.

Two glitches that drive me crazy to no end, are, I have to log in every other time I try to get on this app.

The other glitch is, the app won’t let me access my pictures to post. It acts as though it’s jammed up. As soon as you open the add photo option, there is already a picture in the box. It’s stuck on that picture. I can’t get any other photo to select and fill the box. Chat 24/7 told me to cancel the app., shut down my phone, then turn my phone back on and re-install the app. I’ve done this 3 different times, I still have this problem.

Other than the constant format changes and the glitches that don’t get fixed, I like the app.

This app has made all the difference!!

I had tried WW years before and just couldn't stick to all the journaling-account keeping. I'm one month in with meetings AND app and it has made all the difference. I run around the grocery store just scanning away before deciding if it is even going to be allowed in my cart. So easy! I can look up restaurants ahead of time to figure out if I want to eat there or somewhere else, I can track food ahead of time several days if I already know what I'm eating, I can quickly create a recipe, or look up ideas! It has made the process so, so easy! ♥️

Please Read This

I have to give it to the makers of this app - this truly is a great app. For people struggling to lose weight this is a perfect motivation and tracker for just that. But I’m a teen girl struggling to GAIN weight. Everywhere I go it’s always, “How to Gain Weight” or “Weight Gain Tips.” Weight Watchers should make a program for just gaining weight. Yes, I get this app can do that but the features are geared more towards losing weight. I don’t think most people realize the gaining weight is just as hard. So if you made it to the bottom of this review and are reading this, thank you for taking the time to look over my suggestions.

Do you wanna review

I love the app I love weight watchers it has helped me lose 42 1/2 pounds I’ve been doing it since September and I’m very glad that you now have an app because it really helps I just want to tell you I am so grateful to weight watchers I can move easier because I had a stroke and I fell last month in my living room and I got up off the floor on my chair and it was easier for me because I lost 42 pounds when I finish what I need to lose I will feel 1000% better you saved my life and you made me understand it’s necessity to eat good thank you from The bottom of my heart🥰🌟🌟🌟🌟🌟

Very helpful!

This app helps me so very much from tracking to inspiration from connect where we all share our struggles,fails, recipes,motivation and wins! I wish the restaurants list of food was helped some with finding the food interested in without searching the entire menu. And also if some meals from the restaurant lists you could omit certain items such as wendys apple pecan salad shows 17 pts for the full salad. So is that 17 Pts with the dressing? What if we omitted the blue cheese? Examples as this. But it really all around has been a wonderful tool for me to lose weight! Ty! Keep up your great work.

Fabulous!!

I’m a previous WW failure! Yes I say that with love but a great deal of truth too. I couldn’t lose very much weight, I hated going to a meeting. The meetings were ALWAYS good I just couldn’t stay motivated. With the app I can tune in to a coach if I’m feeling challenged. I can find the same camaraderie with the groups chat feature. I have multiple inspiring coaches at my fingertips. I LOVE the tracking feature for my meals, makes my life very easy. I can find many healthy choices in the recipes option. So worth it, my first month in and I’m down 10 pounds. I feel like I’m in a much better place with this app.

WW app

This app has everything to help in the journey to weight loss including inspirational coaching, a variety of workout options for any fitness level and recipes ( which can be easily edited) I love to plan my dinners for the week on Sunday, shop on Monday and track my food for the day before I get out of bed in the morning. I find it to be very freeing not to have to make choices during the day. Those choices are already made. I find I am not hungry, staying within my point allotment and still able to plan for special treats. And yes,I am losing weight! Down 10 lbs in one month.

AMAZING app!

Honestly I just can’t believe how much this app does for me. It makes staying on a weight watchers plan so easy. I can’t even begin to list all the things it does. I think my favorite is all of the wonderful recipes, and you can swipe right from the recipe to track your servings. The support is incredible too, between all the coaches and the members. Just reading comments, looking at before and after videos, or watching one of the coaches videos can be very inspiring and also give you great ideas. I’m on week 5 and I’m still discovering things it does! Did I say I love it?

A new weapon in weight loss

This app has rocked my weight loss world. It allows me to easily track exactly what I’m consuming, an essential aspect of disciplined and thoughtful eating. I can use the scanner on grocery items to immediately know the exact Smart Point value of a purchase. I have immediate access to thousands of delicious recipes. I can see a graph of my progress.

But the most valuable part of all is the Connect feature. If one were to be self-deprecating, you could call it Facebook for Fatties. But seriously, it is where you can share your challenges and successes in a supportive and non-judgmental environment. It even lets you join affinity groups to narrow your “friends “ to those of similar age or special interests.

I can’t rave enough about this tool.

Recent improvements have been great, particularly in this time of Covid but there are glitches in the syncing of data from Apple Watch activity trackers and they’ve so far been unable to fix it.

It’s working wonderfully for me!

I love the WW app. I have lost a total of 49.1 pounds since Jan 4, 2020.

I’ve been focusing on low point foods and zero point foods. I’ve been using a fitbit and the WW app excepts my steps! I’ve planned meals ahead, and have prepared foods in the refrigerator Incase something interrupts my schedule, and I get hungry. I try to reach my H2O goals each day as well. I feel great and I’m looking better to! Woo whoo!!!!

Oct 28

I’ve now lost 55.1 pounds! Exciting

Friends and family can really notice it now!

It’s been over a year now. I’m not losing as quickly, as I have in the beginning. I’m still losing weight, my doctor gave me some helpful hints to try to lose more. He is also weaning me off of a medication that may be hindering my weight loss. I’m still feeling better and I’m still encouraged to continue this as a lifestyle change ! I’m planning on being on WW for the rest of my life. My daughter is doing WW as well. Between the two of us , we lost over a 160 lbs! Yeahhhhh!!!

Great for portion control but spendy

The app being almost $30 a month is pretty much my only inspiration to be making continuous positive changes in my diet/ lifestyle because if I spend over $350 this year just to look the same I may just kill my self instead. There are a lot of really great tools on the app to stay motivated and I appreciate the rollover points it offers to I can still afford to eat a piece of pizza once in awhile so and not feel like a complete failure. I have learned a lot about portion control and how NOT to overeat at almost every meal as I had been to previously starting WW.

Great for a single person

The app works really well for a single person eating alone, but oh how I wish that my spouse and I could share meal plans, recipes and foods. One of has to build the plan or meal and then the other person has to “quick add” it to track when we eat together. While this is obviously a functional option, it isn’t very elegant coding and you lose track of what you actually ate, which is half the idea of the program. I REALLY wish there was a “family plan” where we could have multiple users on the same billing that would let us share food and meals for the other members to track.

It’s really useful and fun

The WW app is extremely useful in the grocery store, as foods that look or are labeled “healthy” are often shockingly high in points. It makes tracking at home and even in restaurants really easy too. Apparently everything doesn’t work quite as well on computers as on phones , as I can’t see all the links (some of the Connect groups) on my computers. Sometimes I find the site a little difficult to navigate. Please note my comment about not being able to browse groups in Connect on a computer. I think that’s a big glitch.

WW app helps me stay on track!

WW app is easy to use for tracking my food points and seeing my progress towards my weight loss goals. I like to read the articles, which help me on my journey and motivate me to be healthier. I find myself using Connect more and more to see how others are doing, learn from and support each other, and sometimes just for pure entertainment!

The app is continually updated based on user feedback. It’s awesome WW is listening! I’m sure they have to balance requests with expenses so that they can keep membership costs lower.

Suggestion: Update the food search to pull from my most frequent or saved items first.

No help for diabetics

So there is no help for diabetics. I decided to throw my low carb out the window and just eat the way the plan was designed. I’ve lost 18 pounds and am amazed. The app really is the foundation of success because if you don’t have it, you can’t track. Tracking is the key.

One thing that bugs me about WW is the fact that if you are a digital member they don’t give you charms other than 5,10 25. I mean really, the cost is probably 1.00 I think that’s pretty cheap for a billionaire. I’ve always thought Oprah was a fake anyway. This proves it.

You can get a 15, 20 charm on EBay. That’s what I did.

Great and easy to use but fit points disappear

This app has everything you need once you figure out where it is. I had to have my WW coach give me a quick run-through before I found what I needed. But it’s all here and makes tracking easy. My only problem—and this seems to be more recent, is that my fit points will randomly disappear every few days. They’ll be there and then a few days later they will have disappeared. The info is still in my iPhone, but for some reason the WW “loses” it randomly. It makes it really hard to compare and use my fitness results when there is no accuracy whatsoever.

Great way to stay accountable

I love the tracking and scanning to keep me on track and aware of what I am eating. If you are honest about tracking you quickly see how all those little bites throughout the day add up!

The scanner is likewise very eye opening. So many things the I had thought were healthy ... well they might not be junk food but they sure are high points!

And last, Connect is a generally very positive space to share - success stories to inspire, a place to ask for input or assurance when struggling, and with the groups, a place just to share common interests outside of WW!

Great for tracking

I love the app but....has glitches at times. Sometimes screen freezes and when searching a new food like enchiladas an unrelated list pops up like egg dishes. Then have to close app and reopen it. Sometimes hangs up searching for a food. Sometimes have to turn off phone and turn it back on to make WW app work. Important: frequently updating the app solves many problems. Also had great difficulty linking Fitbit app to my WW app. After several attempts finally realized that in the activity section of myWW must click on the gear icon and turn on Apple Health. Who new!

Makes it easy to track!

I love this app, it does make it easier to track my meals, and fitness goals it also gives me meal ideas. I like that I can scan foods in the store before I purchase them to see the points value. Also if I go out to eat, it helps me keep within the points I want to use. I’m sometimes very surprised by the amount of points in a meal that I thought I would have, sometimes it’s just not worth the points. The only problem I’m having is sometimes the buffering wheels spin and spin, it’s hard to know if it will stop soon, or keep going.

The app does not work well

I’m actually quite disappointed. I’ve used WW before and achieved my goal weight. I came back after gaining a few pounds over the holidays expecting the new and updated app to work better. In my opinion, it performs worse than previous versions. WW has rolled out all of this new branding for their new app and eating plans saying how user-friendly they are. Nothing could be further from the truth as it relates to the performance of the app. Instead of paying Oprah to be a spokesperson, they should’ve invested in making the app work for the users who pay for it. It’s VERY slow and the search function rarely finds the items that I’m looking for, even when I have recorded them in the past. If I can’t track my meals and points, what’s the point in paying for the program and the app?

So sorry to hear that you are disappointed with the WW app experience. Please email us at ResolutionSupport@weightwatchers.com to share your issues. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Great most of the time

I love being able to quickly add food, go on Connect and check my fit points. There are some glitches: I can’t always see my notifications on connect. It’s like the button is broken. I can’t get my weekly notifications to be marked as “read” - so it always looks like I have new messages. And the fit points don’t always connect to my Apple Watch correctly. I have to refresh 4 or 5 times (sometimes it clears all my data for the week and I have to keep refreshing to get it all back). And I can’t log my weekly meetings to get points.

So overall very good basic functions but needs some updates.

Weightloss has never come this easy for me.

This app has been a life changer. I’m a busy mom of two and have tried everything for the last 3 years to lose weight. Insane workouts (literally insanity), fad diets, numerous workout programs and nothing. Finally I decided to try weight watchers online, since I don’t have time for meetings. This has been an eye opener and game changer for me. After 3 years of failing I’m happy to report I lost 9.6 lbs in the first month just by following WW! Each week I keep losing and my brain is trained to make better choices because of this program and ease of this app!

Really good... could be more fun.

I like almost everything about the app, but I think Connect could be improved by being able to add a photo in a “reply”. It bothers me that I can’t do that, and I can’t imagine what the drawback would be. For instance, sometimes when people have food item questions, it would be very helpful in replies to be able to snap a picture of the ingredients and upload it right there, and instead, they have to create a new post with the photo, and tag whoever they were chatting with. Seems clumsy. Plus, GIFs to celebrate successes would be really fun to use! Still, WW works, and this app is headed in the right direction! Thanks WW!!

More options needed

I’d love to see the option to sort through based on points or categories in the restaurant list. For example, it would be easier if we could sort the entrees listed by points. Listing the low points first and then the high points. Also, if we could sort based on entrees, deserts, drinks, etc. It’s so random now and I personally don’t like to sort through a bunch of salad dressings or condiments when I’m trying to pick a low point meal at a restaurant.

Also, it would be nice to see points for burgers without the buns. It’s so common now to order bunless burgers but all I see listed in the restaurant guide is the whole burger with the bread and all. You can save a LOT of points by not eating the buns.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. . Wishing you continued success!

--WW Customer Care--

Keeps me on “point”

I really find the app easy to use.

Only suggestion I have is, consider on the restaurant individual menus, to be able to sort by points. It would be awesome to be able to quickly see what is the lower point value items. Today, I must swipe through all of them if I don’t know what I want. Many times I am at a restaurant and just want the app to be able to quickly tell me which to choose. If you had them sorted by points lowest to highest. I could easily see and select my item and order. Seeing the high point values as I swipe thru is depressing.

Great app!

This app is a great option with hard work and a STRONG WILL you will see results. I joined in November and in 5 months I’ve lost 50ibs. I’m not sponsored. I love this app, and what it allows me to achieve. If you have second thoughts about this program I encourage you to do your research. This plan changed my life and I still have a 100ibs that I want to lose. So don’t miss out on this opportunity and do your research so that your not overwhelmed, because if you stick with a plan and stay committed to it you’ll achieve your goal. Weight Watchers is a journey and it’s always nice to go on a Journey with Friends!

Keeps me accountable

I love this app. It’s user friendly and easy to track all my points for the day. I will say the initial experience of this app was a lot considering that there are so many features. I’ve just now learned how to sync my iwatch to track my exercises so it’s becoming easier and easier to manage. My only struggle (not the apps fault) is that I’m an American living overseas so it’s not easy using the scanner to track accurate points. I end up having to research the product and translate and convert with our US metrics soooo it becomes a bit of a hassle. But other then that. I love it!!

Good, but could use improvements

The app makes it very quick and easy to track points. When people complain about counting and tracking points I tell them it doesn’t take any longer to track a meal than to send a text message. WW even offers classes to help you learn the app. My primary recommendation is to add a feature to search foods by genre/ethnicity. If I go to an ethnic food restaurant it’s cumbersome to search each food on the menu. It would be nice to see a list of foods and points the same way you can do it by chain restaurants. Many ethnic restaurants are not chains so it’d be nice to search by restaurant type, not just chains.

I PICK ME!

Weight watchers has changed my whole way of thinking about me. I take one day at a time, one point at a time and one step at a time! I never pick me because I am too busy being a wife, mom, caregiver to an aging parent, Gigi to my 2 beautiful granddaughters, and a leader to over 100 staff that I am passionate about! I have always loved my place in this world but not how I felt about me and that is changing every day! One pound at a time! I am not selfish. I give my love and attention to many. BUT...I pick ME and weight watchers is taking great care of leading and teaching me how to make good choices. 22lbs ⬇️ and 45 to go. Thanks ww!

TERRIBLE APP, GREAT PROGRAM

Hey guys - wanted to leave some honest feedback so you could continue iterating on the app. It’s the one product you guys have that I think is worth the money, so please be sure to make these fixes.

The app is super janky. Whenever you enter food quantities, it doubles them, forcing you to have to go back in the app to lower them by half - doing double the work.

The app is very slow to respond when typing in different foods. Oftentimes I just eat what I’ve eaten in the past so I don’t need to type something new. This could be fixed by refining your data and getting better servers.

Everything is incredibly slow in the app - from tracking food to tracking exercise. Oftentimes it will also track an exercise I’ve done one day for multiple days, again, forcing me to go back in the app to lower the quantities again. We shouldn’t have to do this much work to track our meals.

My fit pal does the same thing for free, but I enjoy the points system. I would take a look at how they’re tracking and their UX/UI so y’all could take some pointers from them. Love the psychology behind this data driven approach to weight loss. But you really need to fix and refine this janky app. Thanks!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

Runs ok overall but expected more...

After being new to WW and the app for a week, there are certainly things that are not working well in the current version on an iPhone. Selecting the “tips for success” page, none of the links or pages load, so you cannot read all the support tips and tricks there. Secondly, would have expected a notification to weigh weekly, but nothing. Not even a banner on the app, or a reminder on the “feed” the app generates from your input. I do appreciate the instant countdown of points in the main page and the syncing to my Apple health for dot tracking. The scanner option for foods is also a big plus! Wishing all the available amenities on the app worked!

We appreciate you letting us know of your experience with our app. Please uninstall the app, restart your device, and reinstall the app. If you continue to experience trouble with articles loading, let us know. Regarding the notifications, this is a wonderful suggestion and our teams will be happy to look further into this. If you need to contact us, you may do so at ResolutionSupport@weightwatchers.com. We are wishing you the best of luck on your journey!

-Weight Watchers Customer Care-

The app keeps me on track...

I love the WW app! It helps me track my food intake and activity so I always know how many points I have available. I’m able to track my activities. The more I track the more points I get towards rewards. When I go shopping the app helps me make better decisions on what foods to add to my cart. The app also lets you see your progress on the scale and communicate with other WW members on their journey to better health. Love the app! So happy we’re able to track water in the app💦 The app just got better! Now we can track sleep. What will they think of next?

Streamline your App

I like the diet but wish the app was more user friendly. Rather than scrolling I like to go into the menu options. The simple options for updating your weight or the food tracker aren’t listed there. Seems like a oversight to not include the two most used portions of the app in the menu. I also don’t like that you have to wait a day to fix an error if you put your weight in wrong. There’s no way to input it again that I can find. Plus and I think this is huge, you can’t put in anything but whole number weights. If I lose a pound and a half I have to put down just a pound. More effort is spent on selling us cookies and treats than the simple app. Frustrating.

WW. App.

The day I do not make time to get on Connect is my downfall and I am not strong enough to handle someone bringing in a pizza without ny permission.

Then m are times when the pictures are blank and the post still comes through. Why, I don’t understand. But I seem to relate to all these ladies. , and they give me motivation; although they are all over 25 years younger than me, and lose faster than me. Everyone from all walks of life, have the same problem!

I love it and relate to them.

Keep up the good work with this awesome app and such wonderful people., who are all very sincere & kind.

The WW APP

The WW APP works well for me these days! It’s faster than before and I can quickly look up the points value of my favorite foods and stay within my budget and continue to lose weight. I’ve lost 48 pounds now and I’m back on track, in just over a year and a half! This lock down due to the Covid-19 Coronavirus has me watching TV and eating more than I normally would but I’m trying to eat healthy snacks so it helps to look up the points. The Rec Center is open again so Waterobics and swimming has helped me get to this weight. I have a bicycle and weather allowing I go out & ride.

Best weight loss/food accountability app ever!

WW is the best weight-loss tracking/food accountability app I have ever used. You’re able to scan &/or find most foods to track them in your daily log, which is awesome. Having a tool to keep you exercise & food accountable is SO helpful.. I wish I had found out about this app so much earlier. Your weekly weigh-in’s indicate your weight lost since joining the app— I am 30 lbs down from exercise & the WW food tracking system! (I won’t call it a diet since it isn’t one; just a simple, helpful way of making you aware of what your food consists of).

The Perfect Journaling Tool and More!

I tried the app many years ago and, of course, there was LOTS of room for improvement. I’m finally back on WW again (and for good) and this tool has been invaluable. Between making tracking food very easy to having access to a community of cheerleaders and supporters to 24/7 access to experts to help with questions - this app has it. Having it all at your fingertips puts the cherry on top. The only issue I’ve experienced is that the food search can sometimes be off, but I just have to re-enter and it corrects itself.

Great job WW!

Very easy to use

I love the WW app. It’s extremely easy to use. Everything is easy to find and the barcode scanner makes it much easier to make wiser decisions at the store. All the tools you need are at your hands in this app.

Wish list: I wish there was a daily notes section. Maybe there is and I’m overlooking it. I am diabetic and would like somewhere to record my glucose levels before and after meals. I wish weight watchers would have an interactive app for diabetics.

Also wish chocolate or Mel table items be pack in ice of some sort. They are all melted when we get them

This baby weight has got to go

I’ve been committed to this program for a little over a week thus far and have already lost 11 lbs. I know when you’re heavy you tend to lose a littler quicker but I did it without feeling like I’m missing out on any food selections that I love. I still had sushi on my wedding anniversary that landed right in the middle of our first week and still lost more than I thought I would. I can’t wait to see what the next month has in store for me! Also this was with minimal Exercise. This week I’m ready to start committing to three workouts a week.

Thank you

I want you to know that I have had much success with this plan! I love how you’re looking at the whole person and I am totally blind and to be able to use an app that is fully accessible brings so much joy and happiness to my life! I have not been able to stay committed to any weight loss program do you to the frustration that I feel with it not being easy to use. I will forever sing your praises and I thank you so much for taking the time and listening and making changes. For this I am grateful and thankful especially in a time that is so completely crazy! I will be in ambassador of a weight watchers forever!

3/5

The pros- I love the barcode scanner. It’s a huge help when shopping. Being able to tap on a particular day and see all of your food and activity points is also helpful.

The cons- There are many inconsistencies with Smart Points values between the app and the actual product. Connect is an awesome feature but it’s a mess. Reply and private message features would be very welcome. Also, every time there is an update, the following and followers lists get screwed up (some disappear and people I am not following show up on my list). Connect doesn’t work properly on a PC. Trying to create a recipe on my phone is a huge pain and the app doesn’t offer me the option to share once created.

Please improve the restaurant section

I really like the app and how it helps me keep track. The only part I don’t like and feel needs serious revision and improvement is the restaurant tracker. Within each restaurant the items are just a big long mess of a list! You should be able to search by a certain item or at least put the items in an alphabetical list. Some way to find things more easily. There are also the same items listed more than once with different point values, that should not be. Please WW fix the restaurant section! Thank you!

Really appreciate App

It’s nice to have an app that I can easily track and check things on the go, especially with the bar scanner. Still doesn’t have as many of the items and restaurants I would like to see already coded, but it’s good to know that I can easily go in and add the nutritional information (if I can find it) and create an item myself.

I also appreciate the recipe suggestions and ways to sort on smart points for dining out. As well as the direct importing of fit bit app data.

Overall still needs some improvement, but a very nice app that meets the need.

App needs Attention

I love the WW program, however, this app leaves a lot to be desired & reporting issues gets 0 attention. There are basic things you can do on the app you cannot do online & vis versa. Liking people’s comments is way more difficult than it should be. Badges for weight loss don’t show up, you cannot see someone’s full comments without expanding the initial post, notifications are uninformative “We’ve changed your weekly points”. With no explanation. I resisted giving the app a low score but after my issues have been ignored for months, I feel that all WW developers care about is barely keeping the site up.

We take your concerns and feedback very seriously. Our Engineers are working hard to correct some of these concerns. If you any time you have suggestions for us please do not hesitate to reach out to our Customer Care Team at 1-800-651-6000, Monday-Friday 8am-1am, Saturday & Sunday 8am-11pm ET. Thank you for your time.

--WW Customer Care--

Very good but I’d love “favorites” to be more front and center

I like the app a lot. However, I do find it annoying that the app isn’t more intuitive in suggesting foods. For example, nonfat Greek yogurt, which I eat every single breakfast, is not front and center when I go to log my breakfast. It seems like it should be more intuitive and know that something I starred as a favorite, should pop up more readily. I have a recipe for Spanish eggs that I put in and saved. I can actually put in “Spanish eggs” and I still have to scroll down to my recipe even though I make it once a week and it’s favorited. That seems archaic to me.

But I do like the app overall.

Paid no subscription

I bought a subscription and do not have access. The money cleared my account and I received a confirmation of payment but still no access and no one can find my subscription.

Called ww and they just claim I never finished setting up my profile so they keep trying to walk me through purchasing it again.

If I didn’t finish setting up then how was I able to enter my credit card information!

I was then told they couldn’t help me and to call back in 24 hours and that I never purchased a subscription even though my bank account and the confirmation says I did.

I was then told by ww to call apple iTunes today about the problem. I was told by apple to call the developer, ww.

I then asked for a refund and was told they would credit my account but I still haven’t received that.

At this point I just want my money back.

it has been three days of being pushed around and being told no one can help me.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Only a couple features keep me from rating five stars

Love the app but I wish I could share content within the app to people on Connect, especially recipes I’ve tried. Would help guide discussions there better. I wish it were easier to find friends from my WW meeting on Connect - if there were groups we could join perhaps that would help. Would also help for those of us with special needs. As it is, most people in my meeting connect on Facebook instead, which is a little unfortunate. On the “Journey” tab, it’d be cool if the milestones could be clicked on with the description of what they are and when they were earned.

Can be very Frustrating at times

As a WW member the ease of tracking on my iPhone is wonderful. I like to convert my favorite recipes, but so many times when using the recipe builder to locate a food to include (white pepper as an example) it is NOT in the database. But when I look it up as a food item OUTSIDE of the recipe builder, it’s there! This has happened more than once. I’ve also lost all the data I’ve entered in the middle of entering a recipe and have to re-enter it several times (even closing and reopening the app) and I usually have to give up and try again later. As I said very frustrating! I do know that WW is very responsive to customer feedback so I look forward to them fixing these issues.

Thank you for reaching out to us. We are sorry to hear you have been experiencing trouble with your app. We are here to help! Please email us at ResolutionSupport@weightwatchers.com. We would like to look into this with you.

-Weight Watchers Customer Care-

Miss the WW that worked for me the first time...

I’m not saying this system doesn’t work for everyone, but it’s not working for me. I lost 40lbs on WW from ages 18-19 (I’m 27 now). Through going back to school, life, and convenience I’m looking to lose 15-20 of those 40lbs again. I remember the last program being so easy to follow, but I can’t seem to make this one work. Sure things like eggs and chicken are 0 points, but a single cup of grape juice is 8 points or a single serving (2oz) of a non-cream-based salad dressing is 8 points. So I should indulge in as many veggies as I want... with no additional flavor? I had NO problem losing weight on my first go around with 25 points on the old system but I can’t make 16 points work for me now.

Fairly easy

Overall, the app itself is fairly easy and self-explanatory to use. One thing I didn’t understand is, how come some foods if you had one item (or serving) it would be, let’s say 4 pts. But if you had two items (or servings), it’s 9 pts? How does that work? Also, it would be nice to be able to opt-out of Connect. Not to sound mean or harsh, but there are many things that don’t help me keep motivated to lose weight. I don’t care what outfit you pick out for the party you’re going to. I don’t look at Connect often, but when I do, it seems like a good portion of the posts are about picking outfits or glasses or something similar.

WW helping me stay on track for a healthier me!

I love being able to have the WW app right on my phone!! I joined WW more to monitor my food intake and work to get 3 meals and a snack in me daily!! See I have a rare, chronic illness and not eating properly is not a good option, this app has helped me to work towards better habits!! Being on my phone, which is always with me, is awesome!! Having a barcode helps with shopping to make great choices!! Being able to eat “real food”, eat out, and look up healthy recipes is the way for long term success!! Sleep and fitness monitoring is also a huge plus!!

The best program for weight loss

As WW continues to tweak and improve this app, it simply gets better and better. WW is, by far, the best weight loss program in existence. This app is a marvelous tool for keeping track of what you eat, as well as activity and weight loss. They have improved the search engine, which used to have serious issues. There is a great selection of restaurants, in which you can find point values for meals at your favorite restaurants (unless said restaurant refuses to share their recipes with WW . . . *coughcough FREEBIRDS*) I highly recommend both the app and the program.

Excellent app with great features.

It takes a while to learn your way around this app and while I know there is support I typically prefer to find my way around on my own. It’s not always particularly intuitive and I know there are still a few things I have not figured out after 25 weeks. It has all the features that I would want. I really wish some of my history was saved, such as which goals I set on certain weeks because. The goals that you provide are different every week and there have been some good ones but I can’t remember exactly what they were but I know they were worth repeating.

Works great!

The app itself is easy to use and if you can't find the exact item to track, you can find something similar & guess-timate.

The scanner works as long as there is WiFi— some stores don’t have it all the time. Most restaurants around here are not chains, (and don’t post nutritional values) so you try to

guess-timate and come pretty close. I try to stick with basic meals much of the time and that makes it easier to track.

I’m not fully into Connect yet, but have posted some pictures of meals I’ve cooked and made online friends. Nice place to hang out.

Needs water tracker

I love, love, love this app! Tracking points, activity, and weight is SO easy. The barcode scanner allows me to scan items at the grocery store and make better decisions about what to buy. The restaurant finder allows me to check menus and pre-track my meals before going out. The only thing missing is a water tracker. It would be incredibly helpful if the app calculated how much water I need and allowed me to track it throughout the day. The old WW tracking booklets had boxes to check to keep track of how much water was consumed. This would be a handy addition that would earn 5 stars. Thanks for an already incredible app!

WW Wellness and Food Diary is Great

I really enjoy the WW app. It has a food diary & 3 food plans to choose. It has its own social media platform called "Connect." There is a sleep tracker. You can plan recipes for the week and the app will form your grocery list. Or if you're in a rush, you can plug in what's in your fridge/pantry to whip up a quick meal. There are meditations, exercise videos and a weekly check-in to show what went well during the week and planning to make the week better. You can read articles of interest which relate to any of your food , exercise, sleep problems. Phenomenal App!

The App Has My Back

I track every bite, every day. I have lost 59 lbs in 10.5 months. The app has so many tools to utilize: there are countless recipes, articles, fitness sessions of all levels of difficulty. The library of food items is beyond vast. I have not been hungry, I feel an amazing sense of well being, my aches and pains are virtually gone. My brain space is freed up because I am not constantly thinking about all of the issues I had surrounding food and body image. I rely on the app to make all of those decisions and it no longer requires any thought on my part. What a relief!

Very Annoying

I find the new app very annoying. There is much too much unnecessary information in the app.

My weekly check in section is positively annoying once I track my weight. After my weight is tracked I don’t feel I need to give an opinion, nor do I need a progress report.

On My food page where I track my meals, I don’t need WW’s advertisements for products (what’s on sale, etc.,) nor invite a friend.

I also don’t need What to Eat to eat this week, Featured: Weekend-worthy breakfasts or Member Posts (I’ll got to Connect,) after all that’s what Connect is for.

The first page of the app where you track your meals is way to cluttered with unnecessary links. If you want to tell members about WW savings & other marketing information then send an email. It doesn’t belong in the app.

Every time WW updates this app, more & more unnecessary information is put on the first page making it more annoying to navigate to the section that’s important -

“Explore Everything You Need On,” which is a very important section. Now it’s at the end with all the unnecessary information ahead of it.

You should have left well enough alone. The app was just fine the way it was!!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

WW

My husband was in the hospital for a few days, which was very stressful. And PS my phone went dead, nothing would bring it back. I was depending on the WW app to help me with my food choices, scanning everything in the cafeteria. Also helping me to be distracted by counting steps and reading connect posts. I realize how much it meant to me in all aspects of my life. I managed to stay on track. Had to get a new phone, one of the first things I did was to get help from a friendly WW customer service operator who helped me restore my app. AMEN ALL IS GOOD MY HUSBAND IS HOME AND WELL. and I’m healthy and strong to take care of him. 🙏👏😊

WW Mobile App

I have been a WW Coach (formerly known as Leader) for almost 10 years. I have the privilege of seeing countless members (myself included) being more successful because of the App. While I agree the new Freestyle has been a bit of a challenge for me (because there are many 0 sp foods I don’t like, fish included ) ... it has taken me further in my journey to get healthier .... and I know I needed it (and to do it) .... I love how each new Program you roll out does that for us. I cannot Thank you enough WW. In 2002 - you helped me find my way back to me and I have had a love affair with you ever since ♥️.

Kitkat929

I have been a weight watchers life time member for at least 30 years. I have been up and down with my weight through the years. I even have tried so many other programs, but I have always returned back to weight watchers because this program really works and such an easy program to follow. I have to say this FREESTYLE program is the BEST!!!!!!! I found that tracking on line is great you never miss a point that you put in your mouth because where ever you are you can track. So if you are looking for a healthy lifestyle than WEIGHT WATCHERS FREESTYLE program is for you.

Could be better....

I have been an avid user of my fitness pal for years and I have recently switched over to the weight watchers app. Guess I was spoiled because WW seems to have limitations that my fitness pal does not.

For instance, if I go to a popular restaurant like McDonald’s, and I want to order a fillet of fish no tartar, which is very very popular to do while watching your nutrition- my fitness pal would have every combination of that sandwich sans ingredients to choose from. I was always very impressed with the database of food and the customization of my fitness pal because, as we know, when you are trying to shave calories and fat, you rarely order anything off of the menu the way it is ‘meant to be’.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Losing FitBit Activity Steps & Not Syncing

New issue. WW is no longer syncing even after deleting the app and downloading again. I wrote the review below and still experience the issue of deleting activity steps. Please help.

Unfortunately for the last two weeks, the app has been deleting FitBit activity steps on Mondays. This happened a while back on several days, which forced me to stop using the app. My activity points are hard earned and it is extremely annoying when they disappear. Please fix this problem or I must stop using the app again. 😠😩

We apologize for the syncing issue you are currently experiencing with your Fitbit. Please know, our engineers are fully aware of the issues and are currently working on resolving the problem. We appreciate your patience during this time. We are all wishing you success in your wellness journey.

--WW Customer Care—

Awesome! Functional, easy

This is the best WW app ever! Everything is there for you and easy to find and use: Points, tracking, articles, guidelines, contact testimonies and interactions with members.

With this new app, you have no reason to NOT start today. Start losing weight today, because the new plan helps you eat your choice of delicious food all day long.

Be sure to eat all of your points, because WW science has nabbed the balance that keeps you losing. No starving yourself!

Eating out? Watch those points, and enjoy a nice meal! The app makes it so easy to decide. You just do it, no worries.

Resting after dinner? Send a message to the thousands of people on the same journey. The app is perfect with interactive support to keep you lifted up and moving forward.

I love it! So glad that I started! 18 lbs. 7 weeks. That’s my goal.

I am a previous lifetime member beginning again to get back in shape, and I know that I will be there soon with this new app!

I’m a convert

Never thought I’d do weight watchers - not sure why. But I haven’t had any luck with anything else and the commercials for the app finally sold me. This is a wonderful and intuitive app with everything you need for your weight loss journey: recipes, tracking, community, incentives and even prizes! It would be perfect if it were easier to search and filter recipes (by ingredient or breakfast), allowed you to add key words to recipes, and allowed you to schedule recipes to make a plan for the week and a generated grocery list. I hope they will continue to add features.

New Water Tracker

I like that a water tracker has been added to the app but it would be better if I could track different amounts of water consumed if different than what my tracker is set at. For example. If I set my tracker at 8 oz but I drink 12 oz how do I track the remaining 4 oz? I think it would be a better tracking tool if there was an option to manually enter an amount of ounces drank as well. Or enable syncing with the Fitbit app (and other fitness tracking apps) to include syncing water consumption in addition to activity information for those who track there. As such, I am continuing to track my water consumption in another app for accuracy.

Couldn’t do it w/out it. But slow sometimes.

I love this app. Has so many foods in the database, keeps me on track knowing exactly what I can and can’t have. The barcode reader is my best friend when I’m buying groceries. And I constantly use the changes to serving sizes. My support in Connect is priceless. Only improvement would be - it can be slow sometimes. Maybe because of the thousands of people on it at once, idk. And I’d like to be able to find Connect posts I’ve commented on or liked - so I can follow the thread. Once it’s gone, it’s gone forever unless you note the members name.

Learning- and the app is intuitive

The apps’ intuitiveness is super when your focus should be on making positive life changes / healthy new habits. If an app has lots of bugs or is poorly designed or is in process- with huge gaps.... focus alters to frustration. In particular I like shopping- using the app: able to instantly determine the points that will be used per serving and making wiser choices/ not wasting money. Scanning is easy with exact findings as well- not always the case in diet apps. It is not hard to use but has enough added features to help the user become successful.

My lifeline to weight loss/management!

I’ve been using the app for years! I love the app it’s almost a comfort to me everyday to feel in control of my eating. The Design is great.

....One small thing is I wish when I was scrolling to the portion, i.e. grams, tsp. etc. I did not have to scroll down to say update. Just because it sometimes inadvertently changes my portion amount and requires me to check the updated amount. More of a hassle than anything else. I’ll still (of course) use this amazing app. It’s a very small thing that changed in the newest design and I notice pretty often.

WW App

I love, love this app.... when it works. I took two stars because you have to be connected to WiFi for it to work. I have all the data you need on my phone, but cannot use the WW app, once I leave home, unless I know everyone’s WiFi password. I use the app a lot at home and try to use it when I’m shopping or at a restaurant and Even in my car to look up restaurant points, lists for food items, or chat in their chatroom. (But cannot)

This is why I have stopped WW twice before. I depend on this app to help me be successful and cannot get on it half the time. Please, Please advise if I am wrong and there is a way to not use WiFi and use my data. I love WW and it works. The app just needs to be different.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

I love this app...

I opened my app this morning to discover that WW has made a very important and fabulous change!!!! Kudos. They have made it so that I can swipe to find any day that I want rather than have to go back one day at a time. And they have listed the breakfast, lunch and dinner options, so that I can now tap to update. Oh, I'm so happy, I'm jumping up and down!

******

However, since a lot of people who join WW to lose weight do so because of a prediabetes or diabetes diagnosis, I believe WW should look into adding a carb counter as well - nothing too fancy, just help with the carbs. If not, we will have to use a separate app to count carbs - too much for the ordinary citizen.

Love app, could improve

App greatly empowers us to lose weight and I rated it a 5. My one criticism is it doesn’t work when you don’t have a cellular signal or WiFi. I recently went on a cruise where I had neither, and I felt like a ship without sails. Granted, you can’t provide search capability to check points on foods but it could still work as both a daily calculator and a search for favorite recipes. I could have even input something me cruise meals beforehand if the app would have kept track. After cruise, app could sync what you input. What do you encourage people to do on Oprah’s WW Cruises?

Still needs some work

I actually love the WeightWatchers app. It has improved so much. My issue is with syncing to the Fitbit. Now it syncs a lot better, but my issue is when I put in an exercise and it’s incorrect on the Fitbit, and I edit it or delete and re-enter the info. I end up with more fit points than I should have. So they tend to inflate. I wish I could be able to manual delete the duplicate information, since it doesn’t recognize that the information is not there. Even after I resync it’s still there. I would like this issue to be fix. Others might not see the problem, but it’s an inflation of fit points.

Not a diet!

I’ve tried free apps and this is much better. Helps you make better decisions. Do you really want to use all of your points on one item when you can have another item for less points and tastes just as good. Can still have real food and not diet food always. Love that eggs, chicken, fruits and veggies for free, along with other items. Two eggs and fruit for breakfast and zero points! Doesn’t get better than that!!! Save those points for a treat later! I’ve already lost 5 pounds and have never been deprived! I get to choose what I want to eat!! Way to go weight Watchers!

Great tracking app for WW!

It’s definitely new and improved from years past when I’ve been on and off WW! I love the new connect where we can be inspired by everyone’s journey, no matter where they’re at! Tracking is extremely easy now; especially since there are TONS more food options to choose from! I was from the era where you couldn’t hardly find anything because the options just weren’t there. I was doing a TON of calculations on my own! Now it’s super simple! Definitely recommend the app! It’s only got 4 stars because it tends to crash on me kinda frequently where I have to restart the app...otherwise it’s pretty good!

Program does not work the same on all platforms

Mobile Device and Desktop do not have same access to parts of the program . Connect is a waste on desktop computer. You cannot search hashtags etc. if you want to search for breakfast posts forget it. I have made multiple inquiries with just a yea we know. We pay for this program but unless you have a mobile device there are functions you can’t access. What is that all about. So frustrating I understand people going to another program for pointing etc.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

User Friendly!

I am enjoying using the WW APP. It is easy to navigate and I love the community where you can join groups or just scroll thru for some inspiration! I like the list of free foods and the free use of activity recordings.

Beyond the APP I love my workshop group and leader. Ruby is a Great leader and Cathy who works at the desk is very friendly and nice to talk too. I feel like I have known them for a long time and it’s only been 2 months. I just wish WW could offer a short walking class where the group could listen or watch a 30 min video or audio and walk together as a class.

Glad I joined 😃

You WILL lose weight with this app

This app makes it possible to follow the weight watchers program, even if you don’t go to meetings at a WW Studio. It gives you all the tools you will need and access to a community of other trying to improve their health for information sharing, moral support and inspiration. You need to pay a small monthly fee for access, but that is nothing compared to all the tools you get. All food point values, recipes, and a scanner for grocery store comparison shopping are included. I’ve lost nearly 15 lbs. in two months, and owe it all to this app!

Best program ever if you need discipline

The point system holds me accountable for everything I eat. I track everything I put in my mouth as I was out of control and needed some discipline. The app keeps me connected with others on the WW program and provides a tremendous amount of support. I can search for any recipe, find points for ANY food item, etc. I have all I need to be successful in the palm of my hands with this app. I love it and highly recommend it if you’re serious and looking for a way of life instead of a diet. I’ve lost 43 lbs. Only 7 more to reach my goal of 50.

Keep on track easily

App has lots to offer besides tracking points and weight. Like recipe suggestions & weekly menu planner, multiple Fit On virtual workouts that are great (really have become a fan),barcode scanner, 5 minute motivational segments. Haven’t used virtual workshops yet but an option. WW has come a long way in making things simple! Wish there was a way to make comments on recipes (tweaks, timing, etc). Use them all the time but would like an online place to keep my notes. Also there are some activities that aren’t options to track.

Great app

Weight watchers has improved this app greatly over the years. It is easy to use and set up to help successful weight loss. It is so much easier to use everyday recipes and tweak them to lower the calories. It is easier to be on weight watchers and cook meals that the whole family can eat. Instead of cooking meals for the rest of the family that are not on weight watchers and a meal separate for yourself, everyone can eat the same meal! On top of that the meals are delicious both the suggested recipes given in the app and the recipes collected for your family. Thank you.

Love this app!

I’ve always loved WW as a weight-loss program, however I have never enjoyed going to the meetings... I’ve been using the online version with great success for years, and I’ve found that the app itself just keeps getting better and better! I love being able to keep track of my day both— in terms of food intake and exercise—quickly and easily. I also love that I can be involved with a community of like-minded people whose success inspires me but without having to take the time to go to a meeting that often did NOT inspire me. Bravo to the developers!

I hate this app

I do not expect to see more ads for me to buy stuff than content that helps me in an app I pay for. I’m pretty good at using tech but I can’t even find what I want -like how to browse for recipes but I can certainly find plenty of sh!$ they want me to buy. The app on my phone doesn’t have the same buttons as the one on my iPad. I don’t understand why my calendar doesn’t give me credit for staying within my points sometimes. I can’t find how to change the weight in day. I don’t like how the default for logging activity is a program that I don’t have and don’t want. (If I enter “yoga”, I get fiton yoga. Well I don’t know if my yoga is the same as their yoga. I want it to say high, low, moderate intensity yoga.

The scanner is great though.

So sorry to hear that you are disappointed with the WW app experience. Please email us at ResolutionSupport@ww.com to share your issues and what you would like to have improved. We look forward to hearing from you.

-- WW Customer Care

Amazing App!

Weight watchers is the only diet that has ever worked for me. The current app is so helpful. I particularly love the feature that allows someone to input an ingredient and then receive recipes that include that ingredient. So far, the recipes are tasty. I also love that you are given exactly how much a serving is (e.g., ¾ cup, etc.) and how many points it contains. And they give you shopping lists that cover the recipes they offer!

I also appreciate that it will link with my Fitbit and track my activity and sleep.

Amazingly, I have not been hungry on this diet but am losing weight. As an over-65 female, that is very hard to do! I love this program!

I love the app

I love the easy of the app. I love the program

It doable. I’m learning how to do this for a life time. I can still eat my favorite on occasion so I don’t feel like I’m missing out. I really think that I can do this. I have never made goal or gone through maintenance and I am afraid of gaining the weight back. Before I worry about it I’m focusing on losing and will tackle that afterwards. I have been on WW since February and have hit a problem. The last 4 weeks I lose 2lbs and then gain it back over and over not sure what to do. I love the connect with other people really helps a lot

Love weight watchers!

I have been on so many different diets over the years and struggled with food issues. Weight watchers is proven to work. I have lost 12 lbs since starting in January and feel so good again. It doesn’t even feel like I am on a diet but just eating more vegetables and healthy food and watching my intake. Best “diet” I have ever come across. Worth every penny and so affordable too which makes it a no brainer!

Updated- I love the updates that have been done recently. It is now even easier to track food that you eat on a regular basis. I love the new exercise videos too!

Sometimes it doesn’t work

This week when I swipe to track my breakfast nothing shows up. I have to swipe a second time and then go through each item to reduce the amount of food I have supposedly eaten. Then I get a correct breakfast result.

A couple of weeks ago every time I swiped to track lunch it would show up under dinner. I had to redo everything again and that is frustrating.

What I like are all the new options that have shown up on the app like exercises and other wellness features.

Now if I could only get my profile to show my true goal weight instead of some number I never chose!

I love the WW App

This app is AMAZING! I have lost 100+ pounds using this app and maintained my weight (with in 3-4 lbs) for almost 2 years. In the past I would lose weight and always gain back what I lost plus more. The convenience of having the app on my phone makes things so much easier to use daily because it’s always with me. I need to look into becoming a lifetime member because I plan on following this the rest of my life. I have referred so many friends and everyone has been very pleased with the app as well. Thank you so much for this app it has changed my life tremendously! I LOVE THE WW APP💗

WW app

I love the WW app it helps me keep track of what I eat & helps me stay motivated. The 24/7 chat has changed a lot. They don’t like to help you a lot. When I first started they could tell me what to exactly eat when I went somewhere. When I asked this last time they told me to look up a Mexican restaurant & see the point value. I also asked why something was so high in points that were suppose to be good for you & all I got in response that it is high in points but never no reason why. But all in all I love the app & I love the way it has workouts you can do at home or work!

Best app!

I just love love love this app!! It’s easy to track your food and now your water intake. It also has soooooo many great recipes. I never go to the supermarket without using it- with the barcode I’m able to select food items easier because the barcode tells me exactly how many smart points each item has. I also love the browse group and connect options! I also have had the pleasure of communicating with a coach several times which was extremely helpful. I was able to get a resolution and some suggestions that were really helpful to me😊😊

Very nicely done app

The Weight Watchers app is very nicely done. The UI/UX works well, and it’s definitely been helping me track my weight loss.

I do have two suggestions. First, the notification badge number on the Journey tab should do a better job of telling you what it’s indicating. When you click the Journey tab, there’s no UI to clearly show what’s new and clear the badge (it stays on). Second, when searching for food items, it would be useful to be able to sort the results, either alphabetically or by Points (low-high and high-low). This would be especially useful when looking for low points foods at a restaurant.

Almost perfect

LOVE the app! I’ve never been able consistently track my food intake, even when purchasing various food journals - until now! This is so convenient. I use the scan feature often to track and also when shopping for groceries. My only suggestions: (1) Add a daily and weekly count of protein, carbs, etc. It would be so helpful!! WW recommends a certain amount of protein each day, so it is surprising to me that there isn’t a daily summary to track intake. (2) Offer the app to anyone at a one-time annual fee. It is a valuable tool to promote wellness and should be more accessible to those who are ready to improve their health.

BEST WEIGHT LOSS APP !!!

I started WW on December 5, 2018...online only. I am 37.6 lbs less at the moment! The app is the easiest way to weight loss I have ever done. I did WW several years ago counting points, at the time I thought that was a great program. Of course, I fell back to my old eating habits and now am back at WW to start over on my weight loss journey. Thanks to the APP, it is so much easier to stay on track . Thanks for such a wonderful tool. I never feel deprived of any of the things I love to eat. The APP makes it so easy to plan how to manage each day to enjoy life and lose weight at the same time!

Takes the guesswork out of tracking

Searching for pen and paper to track meals hasn't worked for me. With my iPhone and the calculator online, I have no problem keeping up to date, especially when traveling. My only suggestion is that we be able to update your master list of restaurant foods real time in my locale. However using the favorites option makes it easier and quicker to enter unlisted foods.

I also love the connect feature. I learned so much from my comrades that’s not covered on the weight watcher website. I get tremendous support as well.

Best Way to Live

Love this app, the bar scanner, tracking categories. It is really the best thing you can do for anyone who has a weight issue and wants to get back to a good weight in the easiest way possible. Healthy eating. If you need help you can chat on line with a coach or go into the support centers. If you like to do it on your own, but need some education on what to eat, recipes this is terrific! Highly recommend you start this, be curious and explore the app, be honest with yourself and stick with it. You will lose the weight, feel better and look amazing. It is really easy.

Susan

I rejoined yesterday after not being a member since September. One of the things I loved about WW was the App. Now I cannot get it to reload on my I Phone 11 Max correctly. I got a page with that I can add some of my food but I cannot find my weekly pass that I need to show when I weigh and I cannot find the scanner nor can I find many of the places I used to search for things! No place to chart my progress etc. I am upset! I cannot even find a place to chat with a coach about this problem. The app that I finally got on my phone is pink and nothing is the SAME! Help!!

So sorry about that. Ensure that your iOS is up to date. Also, make sure that you have enough storage space and uninstall and reinstall the WW app. Then try connecting to wifi and downloading the app.Also, visit the WW website on a web broser on a PC or laptop to be sure that there are no terms and conditions that pop up. If htere are, these need to be accepted and should again allow you to see your weights and track, etc. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version if you continue to have a problem. We would be happy to help.

--WW Customer Care—

WW APP

I love the app. At first it kept freezing up but that seems to be better now. It really helps me stay on track and is the only way I can be sure I’m staying in my point range. Some times very same food is different points? That is confusing but I just strike a happy medium. Sometimes a common food is not on there and sometimes it all has to do with how you word it. And sometimes a word like “fried” brings up everything but what you are looking for.

There are lots of options on restaurant choices but some of my favorites are not on there. So I find something comparable at another restaurant.

Overall, I really like it!

New on line member

I have done WW and gone to meetings in previous years. I do like doing it online. The site does make me more accountable. I have lost 19 pounds so far! I like that I can read about what other people are doing and working on. Good support. I like to be able to track my weight. I plan to use it even when I get to my goal weight.

It does make me know what is a reasonable amount of food to be eating and makes me think twice before eating points foods when I can eat a fruit or free food.

update:Been on it about 9 months. Still happy and going to stay with this app.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success n your wellness journey!

--WW Customer Care--

WW App - better on phone than

I honestly love this app - it’s very user friendly, has just about every food I am looking for and not, allows me to add it. Everything is accurate and up to date, their Connect (social media part of the app) wonderfully divides into groups so you can find like-minded folks trying to attain a healthy lifestyle -and- stay sober, make crafts, be 20 years old (you’re tracking, right?) - the desktop version does not. All in all, I’m in this app many times a day so I can continue to track my foods and/or exercise. Five stars is very honest, if not understated.

It’s helpful and easy to access

It’s a helpful app for tracking and quickly looking up points, but it’s not as easy to find help on it as it is the website. The pros include responsiveness, easy access and allowing you to stay logged in if desired. It also feeds back and forth well from the full website. I do wish I could connect to some of the additional articles and help things. It may even be possible and I don’t know how. The updated version is taking awhile to get used to but it seems to have some additional cool features.

Connect says “No Content” on iPhone 7plus

Connect says “No Content” on iPhone 7plus. The WW program works, but the iPhone app continues to need work. If this is your first time joining, I recommend you go to meetings, not use the Online version.

As an Online member I need a functioning, user-friendly app — that's what I'm paying for. The Connect tab does not work on my iPhone 7plus. It’s blank. My Profile, blank. My iPad Pro running same current iOS version, is fine. The Connect interface (iPad) is worse than Facebook. I don’t want to see pictures as big as my screen!

Searching for foods like different cuts of meat returns items with varying points, as well as items I didn’t search for. Makes counting out my dinner really stressful. And stress leads to giving up...

Love the App But do have a suggestion!

The app is very user friendly and helps me stay on track. I have reached lifetime and I’m able to stay on target with the use of the app. My only suggestion would be to allow or create a way for friends and family to share recipes!! As we do most of our cooking, scanning is not necessarily helpful. My wife and I are constantly inputting the same recipes, which is very time consuming. We’ve gotten a number of our family member to join WW and when they come for dinner it would be great to just share the recipe instead of them having to input each ingredient or doing a quick add....

My key to success

By journaling each day, I have found out where my bad habits are and what has caused my weight gain. I always felt like I ate low calorie foods and tried to have a balanced diet, but the weight slowly went on. Now I am able to see what is a poor choice of food (high points) and if I really am hungry, I look for lower point foods. I’ve also tried new recipes and the fact that I can put my own recipes into the system lets me eat my favorites and learn their point values. I can still eat many of those foods, but portion control is important! Thanks you Weight Watchers!

Recipe search completely broken with latest update

No matter what I search for, I get the same results in the recipe search, and none of them are related to what I searched for. I search for chocolate, my top results are two ingredient dough turkey pepperoni rolls and some sweet potato thing. Search for gumbo? Same thing. Search for grilled chicken? Hope you like turkey pepperoni and/or sweet potatoes, because those are the top two recipes you're going to get. I get approximately 12 recipes every time I search and they are ALL THE SAME, EVERY TIME. As someone who cooks a lot and likes variety, this takes away the #2 reason I use this app. Fix this bug and the app is fine, but I'm paying for functionality I'm not getting. If you're considering joining WW because of the convenience of the app, don't bother until they fix this.

We appreciate you taking the time to bring this to our attention. Please make sure you are able to update your app to our latest version, as well as updating your devices' OS version. If you are still seeing the same results, please contact us at ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Great app

It's really hard to separate the app from the WW program. It keeps getting better and better. Love how easy it is to use, and that it's got reminders for healthy things to focus on, not just diet, but sleep, activity, community, etc. It links with fitness apps like Fitbit, and integrates nicely. You can use the app on your own, or get a plan that gives you access to workshops, coaches, etc. I've done just the app and the app plus workshops (virtual or in-person) and I get better results with the workshops. But whichever way you use it, the app is great. Highly recommended.

Feels like a brand new experience

I tried WW 5+ years ago and just rejoined two months ago with the new D360 membership. The app has made such tremendous strides I can hardly believe it. The user experience, ease in tracking, finding options at restaurants quickly, content from D360 coaches/influencers — I have never believed in this program more and it truly feels like a lifestyle/healthy eating app rather than a “diet” program. I love the coaches and content most — so great for walks and makes you feel less alone when you’re on a journey to a healthier lifestyle! Thank you WW!

Best Weight Loss program (and app) hands down

I basically never review apps but this one deserves it. I have lost 70lbs on WW and I couldn't have done it without this app. The app is easy to use and is packed with features and they're always adding more. WW really rewire your brain to think about food differently and teaches you whatbis healthy and what isn't (hint: there's more to it than just counting calories). If you are on the fence about joining WW don't be and just join! You won't be disappointed. If you track everything and stick to the program you will lose weight!

Great App!

This version of WW app is so much improved over the version from several years ago. It really helps to keep me on track. I especially appreciate the recipe builder section and the Connect section. Hearing about others successes (and failures) make this more real for me. The only recommendation I would make is to have some better info on how digital only members can become lifetime members. It’s really important to continue to have access to the app and I’m concerned digital folks may drop out after/near goal if they have to continue to pay for access.

Healthy eating and losing weight

I am pleased with how easy to apply this diet into daily living. It encourages healthy eating for me in the point system. I find I don’t want to lose too many points to unhealthy food, but it’s nice the option is there for a special time whenever that might be. I had eggnog a couple of times but skipped that favorite ice cream bar. That was a “yikes” moment seeing how many points that would have taken up! It wasn’t worth it. I like the flexibility of extra points that can be taken too. I’ve lost weight in a way that is natural to maintain.

Awesome app - many features

The app is great - I enjoy the visual dots fit staying in my healthy point range, the recipe creator, meal maker, etc. A couple things to note - I wish you included calories as I think it would help people see those zero points count and should not be overdone. I track mine so I see them, but I’d really like to ALSO know how many calories I’m eating per day and I have to use a separate app for that and track twice! If you included calorie count I’d give you 10 if I could. FitOn, Recipe builder, etc are also great!

Thanks for creating these awesome tools for us.

A weight loss program that actually works

I started in September of 2020, and when I actually stick with the program throughout the week, I lose anywhere between 1-3lbs per week. I have taken breaks for vacation, holidays, my birthday, etc, but its so easy to stay on track. So far I’ve lost a little over 20lbs and I feel great. This is the only weight loss program that has worked for me. I’ve tried noom, basic calorie counting, keto, you name it. This is the only thing that has actually worked and helped me lose weight and understand food better.

Journey is like a marathon

So far I’ve use this app for about a week my goal was to join with my wife. I weighed in at 200Pounds and since having use this for a week I’ve lost 10 pounds. I won’t say that it’s very easy because I find myself later in the evening feeling hungry that I remind myself just to drink more water, and I typically drink about 40 to 80 ounces of water daily. I tried to eat lots of vegetables high fiber foods and dense proteinLike fish. Overall I love this app because I can count everything and track everything I eat and consume and I really know what’s going in my body.

Super!

I tried WW a few years ago and the online support didn’t work for me, -or my IPad. So happy I tried again. Cannot believe the difference, in the app and me! Down 22 lbs in the first four weeks, and it’s largely thanks to the app. Easy to scan and log the foods I eat. The point system is so easy to adapt to my food pattern and has done a great job of smartening me up about choices. It’s helped me stay away from addictive foods that compelled me to over eat. My hubby and I are losing weight without feeling hungry!

The app helps me find new, healthy recipes we like. Support is outstanding.

Easy thorough complete app for health and wellness

I love how comprehensive it is. Total package for health and wellness. Information about healthy eating and drinking including ALL foods. Nothing is forbidden and you learn how when and why to allow yourself some less healthy options. Extensive amount of information related to fitness including audio and video workouts of different lengths and intensity and MANY different types of workouts. Also has links to headspace for relaxation and meditation. Excellent science based articles. Part of my daily routine to be healthy and hopefully live a long healthy life

Journaling, Macros, Number of Meals

I absolutely love the WW app, in particular I love: Choice of plans, the community, wellness/fit points, recipes, and large database of foods. I like but admit I have not used the integration with headspace and fiton for easy workouts (I am active already and do lots of yoga).

The features I miss from my fitness pal (the other app I like) are the following:

-No place to journal or log feelings / emotions that can be traced back to food diary choices. Given WW emphasis on wellness, journaling is big component. I’d love to see an option section where we journal: highs/lows, today I’m grateful for....and any end of day comments on how we did.

Of less importance, I’d also love the following:

-ability to export meal, fitness levels on weekly basis to analyze and make changes

-daily macros with net carb count - to see as we play within our WW plan/points if shifting eating styles around makes a weight loss difference.

-two snack sections instead of one; I try to eat 5 small meals/day

All this being said - I still prefer using WW app over MFP and I likely will continue.

WWApp

I love the app. It’s easy to track. I do all the walking apps. The recipes are go. Zoom meetings are great I still do zoom meetings with Peggy on Thursday mornings. But every time we learn new things about the app this morning we went over all the new sections and how to use them how to go into one it’s very educational I can spend all day looking at my weight watchers app and finding new things that I might’ve messed really enjoying it thank you for putting all your heart and care into building a product that we know you care and it’s easy for us to follow thank you so much

Love the WW APP

The Weight Watchers app is so easy to use. I’ve been using it since the end of February 2018 and lost over 15lbs and keeping it off so it is actually working. I feel like I can manage my weight in a healthy manner without getting stressed out if I do go off track from time to time. Tracking foods and activities are so easy! I also love the scanner when shopping to help make the decision to buy or not buy. I want to try the recipes. I plan to make this my permanent life style to stay healthy and to be a healthy weight. I feel it’s Win Win (WW)!

Thank you so much!!

Daphne

❤️ This App

I love this app. Initially I did not use most of the features in the app and my progress was impeded. My fav has become the recipe creation portion. With it I meal prep soups and salads weekly that significantly help me stay on track. I also love exploring the built in recipes using key ingredients that I have on hand. I look forward to using the restaurants portion of the app more often when the pandemic is over. I’ve finally stopped cheating when tracking and it is inspiring me to do better. I’m building towards changing the way I eat bit by bit. I will never diet again.

Thanks WW

Fit For Life

Love the app

The app gives so many options of food to eat as well as the three different programs. Mine is the purple. It’s the least amount of points but the most free foods, many of which I enjoy. Many recipes are given of which my wife and I have tried. The only down side of the App is when you get to your desired weight and the app doesn’t put you on a maintenance amount of points maintain your weight. I lost about 17 points more than I planned on. I’m using al my points and the additional points and still occasionally lose another pound or two.

Perfect to keep on track

This app is almost to perfection. I would love to see if it can be intuitive where you can take pics of your food and it calculates. I would also like to see goal setting, meaning, the ability to give your ultimate weight goal, and the app can show you progress. I know other apps have this ability.

Updated to review new features: I appreciate the addition of the sleep tracker but I do not feel that there is any advantage to having it because I feel that it’s limited. It would be great if it could sync with Fitbit and also see the entire history. At this point my Fitbit app is my preferred method of monitoring my sleep.

I appreciate the addition of water tracking but I would like to be able to manually add ounces. I track my water in “My Water” app and I can manually add the odd ounces instead of the set ones that is in the app.

With that said, this app keeps getting better after each update.

Priceless Awesomeness!

This is my third time on Weight Watchers and I love this App! So much easier to keep track of everything and have direct access to so many great recipes! I’m looking forward to it and can’t wait to see the results! My first two times were after I had my 2 girls to get back to my goal weight and this time is due to maturity (love this word instead of aging). I’ve put on about 25 pounds in the last two years so it’s time to get healthy again! I am 48 but 38 in Oprah years! I’m hanging on to the clock so I can look and feel fabulous for the rest of my life! Yay! Thank you!

Update**

Last update helped the time out issues but I’d still like to see the recipes from the cookbook added so I don't have to “create” a recipe every time I want to make one from the book. Takes WAY more time than I sometimes have and then I get distracted and don’t record at all.

I like this app because it helps me be accountable however it continues to time out when I’m tracking my food which means I have to start over AGAIN. With 3 kids and a busy schedule I need something fast and reliable. I also don’t understand why none of the recipes from the cookbook can be found under “search” when tracking food. Update these things and I’m 5 star all the way!!

Weight history still does not work!

Updated to the new update at least 2 months ago. Called customer service to explain that my weight history is not shown on the app. I’m a lifetime member and was told by 3 different customer reps that there was a ‘fix’ coming. But nothing has happened!!!! I as well as others want to cancel my membership because I hate paying for something that doesn’t work!! But I’ll be charged a penalty!!! Poor system.

******UPDATE******

Upon reaching out to the mobile-feedback techs, they were able to fix the problem with my weight history on my phone not showing up. I’ll remember to go there first if ever another issue!! Thank you!!!!!!

Hi and thank you so much for making us aware of this issue. If you'd be willing, we'd love to have our engineers discuss this issue with you personally, so that you know we're taking this seriously and can best address the underlying issue. If possible, please reach out to mobile-feedback@weightwatchers.com at your convenience we can get this issue squared away directly.

I love this App!

I finally rejoined Weight Watchers after not having been there for at least 15 years. Wow! Using this App has made a huge difference in tracking points, reading others comments for motivation and just sticking to the program. I have to travel for my job and the App worked very well for the restaurant foods that I selected. At home the App reads UPC codes on product packaging and then auto populates all point and serving size information. No more carrying around a thick folder of booklets - the App makes tracking points super easy. Give this a try - it works!!

Best App

I have lost 38 pounds since December and a lot of it is because of how easy the app makes it to track my food and my weight, to read informative and inspirational articles, and to be a part of a community of support during the ups and downs of weight loss, and life in general. It is easy to use and indispensable when shopping or planning to go to a restaurant. If something is not in the database, the points calculator is simple and easy to use, and I have added many of my own recipes in the recipe creator. I cannot say enough about how much I rely on this app every day!

Excellent app

Love this app, it has helped me a lot in getting healthier. I use it several times a day. Thank you!

A few ideas for improvements: make it easier to search thru recipes and be able to make notes to existing recipes.

Also when I move something I have tracked today to another day it would be great to stay on the original day. I usually plan a few days and sometimes have to move multiple items and have to scroll back to the original day or if there is a “copy and paste” option that would be great.

There’s always room for improvement

WW is an great program to follow!! I wish the app was as amazing as the program. Being able to track daily through the app is awesome. I wish WW would include water intake as another option to track instead of having to track it with your meals. I use a separate app to track my daily water intake. I would like to not have to do that. I also use a separate app to track my sleep. That would be an added bonus to our tracking also. It could correlate with what you’ve eaten that day and give you the option to look back when you’ve had a bad week.

Still buggy, and bizarre updates

I used to love this app and would give it more stars, but two problems hold it back significantly. First, I get the message often when trying an operation that I need an internet connection when I have full bars and all other apps are operating fine. Proof that this is a bug is that a second attempt usually works. Second, they changed the interface so I can no longer search within my favorites! Why was *that* done?? Hope they fix these problems, it would otherwise deserve 5 stars!

I love this app

This app has helped me go from post pregnancy weight of 154 pounds to 125 pounds. I like how It is simple to use and cost very little compared to other food tracker apps. They have lots of resources such as recipes, tips, and weekly goal setting. It has motivated me to stay on track with what I’m eating and working out daily. The points are given for each individual persons weight goals. You can also earn points daily and use those points that you earn for prizes. If you are self motivated to lose the weight or get fit this app can help you get there.

Love so much about this, but one suggestion…

I really love all the resources and the recipes and the articles and how easy it is to track. If I could make one or two suggestions, I would request that when we save food or recipes, perhaps we could organize them a bit more. For example, it would be great to save breakfast separately from dinner ideas, etc. also, when I find articles with lists of the best peach recipes or whatever, I have a hard time getting back to those articles later. Perhaps I missing something, or perhaps there could be another way to save those articles.

Great app

I’ve been enjoying this app since starting WW. I love how I can access it whenever I feel like it as a resource or for tracking my meals and activities. The scanning tool is the best. I am more successful than all the times I’ve tried WW in the past. I just never got anything out of the meetings. The only improvement I would say needed to be addressed would be either adding more restaurants by region or more generic meals with points because I live in an area that is lucky enough to have fantastic restaurants that are not chains. I do recommend the new WW program with app.

Very useful… as long as you are connected

I have been successful in my weight loss so far, but have found that this app is primarily useful only for city dwellers. There are many areas of the U.S. not well served by cellular or WiFi if you like to enjoy the outdoors, or sail, or whatever. It would sure be nice to have a level of functionality without such a connection! As it is, I either have to enter all meals in advance (not very flexible), or wait until after a trip (nope, not happening). Considering today’s mobile device storage capacities, it shouldn’t take that much to provide such an option (caching of popular foods).

Restaurant points

I wish the restaurant lists were a little easier to use. Don’t see why every food item has to start with the name of the restaurant. That makes it very difficult to search. I wish the search bar would narrow options as I enter food (entire ap, not just restaurants), rather than requiring entire name be entered exactly how it’s listed in ap. Also, would be nice if you could sort by low points to high. Typically if I’m considering a restaurant it’s going to be determined by finding something within a certain point range. Would be nice not to have to scroll down the entire list.

WW

Easy to use and offers a lot of options and suggestions. I will continue using this plan. It keeps me on my toes, allows me to make my own choices and gives me a lot of freedom. I do wish that in the activity portion there was a little more freedom to write your own things in. There are a lot of options you can do online but as a gardener I would love to have more options as to the type of gardening I was doing. For instance pulling up an old vegetable bed and re-soiling it is much different than weeding a bed or picking vegetables. One is light work and one is heavy work.

The app makes tracking fun & easy!

I tried weight watchers many many years ago when my Mom was on it attending meetings and tracking everything on paper, it was a lot of work that constantly reminded me I was on a diet and I didn’t like that. The new digital app and ww plan has been great it’s a fun game to track food and the barcode scanner and manual label entry makes shopping and planning meals so much easier and I don’t feel like my options are limited. Every week new restaurants and recipes are added- I love it! Down 17 pounds in 6 weeks, the results speak for themself!

WW App review

I have only been using the weight watchers app for about two weeks, but I found it very easy to understand and use. I really like the barcode function and the fact that frequent meals are available for me to track.

The only thing I don’t like is that I cannot change the number of servings on a recipe that I create. It always says it’s one serving so when I track it I have to track a fraction of the recipe. This usually works well except when I am making a recipe that makes more than eight servings, like some of my soup recipes. I don’t have the option of going down to 1/10 or 1/12th of the recipe.

Greatest app ever

I’ve struggled with weight for years. Been on every diet in the world even tried to go vegan. Somehow weight alway came back and then some. WW is extremely supportive in so many ways.

And maybe now I’m just ready to put it all together to make it work. I’m learning how my body fluctuates, to be honest with tracking and how much specific food is valued. And the social support is monumental. When I’m down or up I can see how others are doing. It is so reassuring.

Just today I got on the scale and couldn’t believe the number! When I least expected a loss💜❤️💙⚖️

Easy to use, could use some UX improvements

I rejoined WW about a week and a half ago, and the app makes it easy to track my points and stay on top of things. I also appreciate how many chain restaurant menus are in the app, as well as the ability to create recipes, etc.

There are a couple of UX things that would make the experience even better:

- The app logs me out CONSTANTLY, several times a day. It's not a dealbreaker, but it gets annoying when you just want to quickly track something.

- Sometimes I edit my points from previous/future days (planning ahead, or correcting a mistake). Often when I make changes and then hit back to go back to My Day, it refreshes and shows me today instead of the day I was just looking at.

- It's doesn't seem to be possible to copy a food or a meal from one day to another. If I eat something I ate two days ago, I have to either search for it again, or bookmark it (my bookmark list is growing very quickly) and access it that way.

Helped me improve my health

This app is awesome. I’ve done weight watchers 2 other times in the last 12 years. The first time you has to track it all on paper and find it in a book to track it. The second time, they had it online on a website. But this app is awesome. With the calculator, barcode scanner and recipe creator I never have to question my points. Plus it works great with the fitness tracker on my Apple Watch. I’ve lost 15 pounds but countless more inches. And the best part is how much healthier I am. My bloodwork is great, my resting heart rate is down, and I have tons of energy!

Good but needs to pay attention to those of us on maintenance

I have used the app for many years. Took a break after reaching my goal weight... and then after starting to put the weight back on I joined again. I am now back at goal....and am using the app for maintenance. A source of frustration is that the app is geared towards weight loss — not maintenance. The daily display always shows how much one has lost... but ignores if one is straying from their maintenance weight. You won’t see articles brought to your attention about maintenance as you will articles about losing weight. I think those of us in maintenance are sort of an untended lot and WW could do much better here.

Lost pounds fast.

I lost ten pounds right out of the gate. And I’m still losing. It’s very easy to use and I’m not deprived of unhealthy foods that pop up through out the week. However it teaches me how to prioritize and minimize those unhealthy foods. I don’t have to give anything up but I do have to decrease the amount. I really do not feel like I’m missing out at all, which is why I believe this will withstand long term which is the goal! If friends are having a dinner I can use my points for that meal and not make dinner a “thing” and still eat tons of free pint food all day leading up to that dinner!

Love it! But it could be better

I love the simplicity of recording my points and keeping track throughout the day, BUT it needs two improvements. The food diary is not complete enough...My Fitness Pal has a MUCH more complete diary. Also, the Weight Watcher app holds onto previous days foods only for the same meal, so for example if you have yogurt and berries for breakfast it will save those foods for breakfast, but if you also have them as a snack, you have to re-enter the foods again. Otherwise, the app is good. I love that it keeps track of weekly totals so I don’t always have to do the math!

Best Diet Ever

I only needed to lose 5 to 8 pounds and I tried several other diets. Most of the ones I tried had pre-prepared food which they gave you all at once. That was a storage burden and the food wasn’t all that great. I tried doing it on my own and then I heard about the weight watchers program and it is perfect for me. The best parts for me were the app on my cell phone, the barcode reader and the tracking. It keeps me on track. And it’s so flexible that I can have chicken Parmesan once in a while and my martini with olives every night. So thank you, thank you weight watchers.

Love the app!

I’ve struggled with my weight all my life. I did weight watchers two years ago and lost 30 pounds. Then I got pregnant and had to stop. After my delivery I had postpartum depression and gained more weight than during my pregnancy. I had pain in my joints and couldn’t even wear my wedding band. I decided to sign up again with just the app and within the first week not only did my joint pain stop but my wedding band fit again. It’s not a diet but it’s a way to teach yourself to eat the foods that are beneficial for your body instead of those that don’t. It’s definitely worth it.

Great Little Helper

I really like the Weight Watchers app. The ability to scan most food products and find the points value as well as nutritional information is very helpful for tracking. Also being able to look up restaurants and get point values for their items is also great. And being able to enter recipes and get the point values is also a cool feature. Also being able to change the serving size and remove items as well as move to a different meal or day if entered incorrectly. Very pleased with the ease of using this app!

2nd time around

I’m new, well newish, to weight watchers. I joined in February of last year 😝 but hated it! (Sorry ww). And quit after three months. This time around I joined with digital AND meetings, and boy does it make a difference! I actually understand what I’m doing! My second weigh in is this week and I’m excited! It motivates me to be good during the week! I can get to the gym, I can do all the workouts, but I struggle with FOOD. Thankfully weight watchers has my back and I can’t wait to see how far I get! Super easy to follow in the app and zero foods make you never feel deprived. I eat pickles 🥒 non stop now.

Love the reboot!!!

I’m super excited about the WW reimagined app. I’m in my 20s and remember my mom doing weight watchers decades ago. Now she and I are doing it now. It feels so modern and up-to-date. I think my favorite thing about this app in this program is the fact that they combine sleep, exercise, and food. After years of calorie counting, it’s refreshing to do the points system. I feel like I could eat anything I want as long as I stay within the points. It’s very nice for my lifestyle because realistically I’m never gonna give up eating out. Now I can just manage it better

Great app!

Love the app! Keep up the great work! A couple of changes I would make is to make the information, like articles and plan instruction/videos that is on the website more accessible in the app. It is hard/awkward to go back and forth. Also would be nice to have more functionality of Connect on the website. It would also be nice to access the app to at least jot down meals when not on a network. There are times when on vacation or out of town there is no cell/internet access which means no tracking in the app.

Tracking is easier!

I’ve been doing Weight Watchers off and on for about 30 years so I’ve had to track my points manually and this is do much easier! I love being able to scan barcodes to get points, adjust the serving size to get the point value of what I actually ate, and browse restaurants to get point values for their meals. I also love the recipes. My suggestion to improve this app would be to allow us to enter points for recipes we get outside the app (points provided) instead of having to enter the entire recipe into app.

Love this app

I love this app. So simple and easy to use. It’s on my phone so it’s every I go, I can whip it out in the supermarket and scan products before I buy them. This makes it possible to have a cupboard full of food items I can eat without worrying about the points. Unlike other apps I’ve tried, the WW app has like 99% of the products I scan, rarely do I have to calculate points manually. This app has made it possible to manage my weight by measuring everything I eat. I’m down 40 lbs and I couldn’t have done it without WW and the convenience of this app.

Best yet

I used the former WW Ap and this by far is worth every penny. It has EVERYTHING you need, from videos that pop up daily, reminders, restaurants, food shopping, saving food options, quick access zero point foods, workouts (from 5 mins+!!), motivation, community if that’s your thing, grocery shopping lists. I seriously couldn’t be happier with this and it’s made food choices so much easier and literally I feel no stress anymore about what to shop for, cook, eat, drink, eating out, drive thru’s, workout or not, it’s ALL here in one Ap and I couldn’t be more thrilled!!

Everything you need!

The WW app is amazing - food, exercise, and weight tracking; online workouts and mindfulness; a community forum to share your struggles and triumphs, with immediate feedback and support from others.

And the coaches are wonderful - full of enthusiasm and real, true support, along with having the experience of going through what I’m going through now. It’s the first time I’ve felt like I have real support in my weight loss and health goals - I’m single with nearly grown kids, and working from home full time with limited family, so that support is EVERYTHING!

Increasingly Frustrating

I’ve been using the WW app for over 2 years now and I just find the app more and more frustrating.

Lately, I have to manually refresh every time I add a food item for it to show up in my tracker. Occasionally, there are error messages, but the food has still tracked.

The Activity points have long been the weakest area of the app. When I was still using a Fitbit, the activity would often double or triple track and there was no way to delete an activity when this happened - even if you deleted from the Fitbit app. Today, all of my activity is just off. It says that I have earned 17 activity points on my food screen, when I haven’t - but when I go to my Activity page, it is correct. However, my total activity for the week is not adding correctly and I’m constantly being taken to the wrong week.

I feel that WW has been trying to upgrade too many other aspects of the app that they have forgotten to care for the main things that people need - consistent and reliable tracking.

This app is the best

I have tried many diet/fitness apps. This is the best the food logging is easy and comprehensive. The fitness tracking is wonderful and syncs with my smart watch and my old Fitbit. There is a community aspect that is well organized and spam free. Additionally there is a sleep tracker, meditation guide and workouts that are for any level. It really has it all. Of course you must join WW and while I was on the fence about it, I am glad I did. It isn’t about dieting it is about changing your eating habits which works so much better. Seriously, this is a great app and program

Has helped me more than any other weight loss

This app has helped me more than any other weight loss system. I’m halfway to my goal after five kids! I love love the Fiton app with it. I do workouts every day from it!

My biggest complaint is that it is quite glitchy in some parts. It won’t say sometimes I have tracked meals in the points counter when I clearly have. The other portion that can use improvement is the scanned list item. Many times won’t have the items I know I have scanned in before.

Despite all of that I would really recommend as I find it easy to use, less tedious and very effective.

LOVE LOVE LOVE this app

I love that you can track all your food...helps you manage your points. I also love that I can scan bar codes...helps me make good decisions at the store prior to purchasing.

I use the app to see others successes and struggles. It really creates motivation for me to see the successes...I can save them to view them later when I am struggling. I can also help others who are struggling with their journey by encouraging them as well. It really does creat a community feel and make you understand you are not alone.

I also like that you can change your weight once input. I weigh in weekly at home and also go to meetings. I use my weight from my scale at home not at the meeting. Once they weigh me, I can change the weight back to what it was so I can stay on track.

Highly recommend this program. It is not effortless, that and and a positive attitude is what you need to bring to make this life time journey successful for you.

All Around Solid App

I think the app works very well and has really helped me with my weight lose. The only thing I’d like to see is some sort of verification system for the barcode scanned and searched items. Often I feel like I have to create the item myself because some or all of the nutrition facts are incorrect. This happens more often with the barcode scanner than the search function, in my experience.

Perhaps a feature where people can like or thumbs up a result if they see it matches or a checkmark if it has been verified by someone at WW.

A small thing but would make a huge difference.

This app has helped me lose 9 pounds so far!

One of the things that I have trouble with is portion control. With the weight watchers app this helps me portion my food out so I feel satisfied and not starving midway through the day.

I also want to focus on the fact that I don’t have to remove certain foods out of my diet. With the app it helps me enjoy the foods that I like without overindulging.

I exercise half an hour a day but I honestly feel eating right has really led me to the next level in terms of where I want to weigh and how I feel when I look at myself in the mirror.

Love this app

The app makes it so easy to track your exercise and food. I can now see how I gained the weight I did in such a short time.

If you have this app, I don’t think you need the little book that WW records weekly weigh ins. I like the short reflection and goal statements for each week and month in their little book. I think they should incorporate those reflections and goal features into the app and do away with the book.

It would be great if the app also connected you with CBT therapists and if WW had deals with insurance companies to cover cost of online therapy.

Living the WW Lifestyle

I love the WW app! I’m no teckkie and I just made my 74 year-old self do the app when I rejoined in Dec. 2017. The app makes tracking so easy! I use the restaurant guide to make good choices when dining out. Connect has been an amazing experience for me. I don’t do Facebook so I was new to the power of sharing successes and of asking questions. I have learned so much from the experiences of Lifetime members.

I go to weekly meetings still and plan to continue as part of my Lifetime journey. But the app is a meeting in the palm of my hand when I want one. Thanks WW for this support for healthy living.

App has helped my success

The Weight Watchers app has been very significant and helping me track instantly and lose weight. When I was in WW years ago and used paper trackers, I often lost them or failed to write down immediately the things I had eaten. The apps immediate applications have been very beneficial. It gives point values right away rather than having to look them up in one or two or three books. And it has lots of flexibility with portion size and control. I like that it interfaces with my other health related applications on my smart phone.

Huge database of food items

Previously I posted the following review, “This tool has been super helpful in my ability to lose weight. If you stay true to n the point totals then you too should have success with your weight lose goals.”

Since they have moved to a new point system I have struggled to stay in the point range. I’m guessing the new point system makes eating the bad stuff a really bad decision. If you are like most people, making a total diet change is tough enough, now I have to adjust to a new point system. I am working to adjust and report back later if the change is good for me.

Love the new WW, app could be better

App is pretty good in many ways, but the most annoying thing is when you search for a food, choose an entry but then realize you chose the wrong thing. The only option is to press cancel, there doesn't seem to be a back button!! So then I have to type in the search all over again! Once in a while it'll return to the search, but most of the time I have to do the search over again, it seems like a very simple function to have in the app, and is VERY annoying when I'm trying to decide what entry to use (i.e. When I eat out and nothing quite matches, I'm trying to find the food/dish that is the closest match)

This app is worth every penny

I’ve done WW throughout the years and it’s always been a great option, but now it’s truly an option that fits into a normal life. The app has made all the difference. It is so easy to shop my favorite foods in my favorite stores. It saves my normal meals for me. I’ve lost 25lbs already and dare is say it was “easy”?!?’ I eat out all the time and my restaurants are always listed in the app. While I love technology, there aren’t very many apps that I use everyday (well maybe some social media). This one... it’s an everyday must. I hope you love it as much as I do.

Useful app, search feature could be improved

The app is great and very useful. The scanner works well when I’m shopping for food and want to know what it’s going to cost me in points and what may be healthier options. The search feature is a bit limited and often returns results that are too specific making it hard to find what I’m looking for. Example: if I type “pretzels, soft” it may come back with 5 different options of brand specific soft pretzels when I just wanted a generic entry because I’m at a sporting event and have no idea what brand I’m eating but still want to hold myself accountable for the snack.

Love it!

This is the first time I’m actually losing weight and able to stick (pretty much) with it. I’m eating what I like, within reason and reasonably. Not feeling pressured. Losing slowly, about 4 pounds a month. But for me it’s just fine. Points make it easy for me to make better choices and I’m aware of what I’m eating. And the volume I’m consuming. Although I’d love to drop 20 pounds in a month, I know that’s not gonna happen and I can handle 4 pounds a month. It’s still a success! Just think... in a year’s time that’s 48 pounds!! I can do it. Thank you for this I-can-do-it program!

My Favorite App

I love this app!!!! Keeping track is so much easier! I really hate to say this but, this is my 3rd time of joining WW and this time is the absolute easiest it’s ever been. I love to eat fruit and the fact that it’s 0 points helps me out a lot more this time. The recipes already in the app make it so much easier to plan meals when I cook and if we go out to eat the restaurant’s listed make ordering a breeze! I can’t really say enough good things about how much I love this program!! Loosing the nearly 55lbs in 7 months is a telling factor in itself!

Thanks so much.

Sharon

One of the best apps I’ve ever used.

Helps track weight, food and exercise in a Very intuitive and user friendly manner. Actually helps u identify what’s going on with your progress e.g. too much weekend bingeing or haven’t exercised in 3 days. Love the way it links exercise to food so that if you exercise for an hour You get extra points so you can eat more and still not gain weight. Well thought out with lots of extra features like recipes, create meals and community encouragement. In the end it makes you much more conscious of what you’re eating and how much you exercise.

Most updates are helpful.

Tracking is starting to become frustrating. Instead of populating from recent foods, which you can already get from frequent meals, just let it populate alphabetically! It would be quicker for the user. Also, would like to be able to choose whether the points are to be taken from daily or weekly allowances!

Update 10/5

When updating your app you’re supposed to make it easier not more difficult. When a feature works well, such as creating recipes, can you leave it the way it was, now it’s embedded and was not easy to find!!!!😫

Busy life but not too busy for the app!!!!

I have used the APP for WW in the past and was a lifetime member. Maybe it wasn’t the right time in my life to cherish my health….today is the right day the right time and I’m going for it. I afford myself a few minutes on the app (it’s so simple to use that’s all you’ll need) to track my points and if I want to go back later and pull recipes (the chicken salad is the bomb, by the way and 2 points for a serving). Or community, then I spend the time…….So whomever reads my post just remember. Today is a good day and I’m worth the health journey.

Victory

I re-joined Weight Watchers on July 25th, 2019. My plan was to lose 30+ pounds as I was approaching 195. I’m now down to 160 and still doing my best to continue loosing. I and my doctor Agree that 160 is a good weight for me. Now that its April 2021 and we survived the hellacious year of 2020, I continue to stay on track. I weighted myself this morning, and I was 158 pounds. Still working on remaining a lifetime member of Weight Watchers.

I track EVERY day and am as honest as I can be with regard to what I eat. Just having this app makes a world of difference. It’s like being at a meeting and working with my coach.

Easy to use; keeps me on track

Love the app. Easy to use and I can look at a glance to see how well I’m doing or what meal/situation is causing some concern. It remembers the foods that I eat often. The only improvement would be to have generic meals (fettuccine Alfredo) that I make on my own with fresh ingredients rather than restaurant points. Also, I have been making soups from scratch, not WW recipes, and I would like to be able to determine the point value per serving. Years ago there was a way to do this if you knew the calorie/fat values. Is this still out there?

Lackluster and not easy to navigate

I think the program is great and I would give that 5 stars. But as far as the app... 2 stars. I like the accessibility to coaching and learning the ww program in the app, but the logging part is difficult and taking a long time to do. Plus it’s just not visually inspiring. I’m sure as time goes by it will get easier but I’ve encountered a lot of frustration with it. I wish it was more like the happy, colorful and bright visuals on the Loseit app. Loseit is more fun as far as logging and tracking go. Plus the food searching with Loseit is so much better. I would think with the much higher membership fees WW charges, the app would be outstanding but it’s not. Kinda disappointed because I had high expectations.

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

Thank you WW

When I decided to lose weight, I knew WW was the tried and true program I needed to try. Weekly meetings brought friendships and strong people to help me in this process. All the recent innovations with the app keep me on track. When I use the app, I’m better at staying focused. It’s provides me great recipes, ease in tracking, chat rooms, a variety of fit exercise videos to keep me strong. WW is a life saver. I’m happier, healthier, stronger in mind and body and I hope I will be around for a long time to enjoy my children, grandchildren, my family and friends. Thank you.

24/7 Accountability

Look no further for the best partner to keep you accountable on your weight loss journey. I’ve been using WW for over 30 years to stay healthy and especially now during these COVID times, being able to use the WW app to stay truthful to myself has been a huge help. Even if I don’t track everything I ate one day, I am still tracking my water and my activity. And now I’ve connected it to my Fitbit for more accurate tracking. Keeps me honest and with the scanning ability and saved meals I can create, it is easy, fast and fun.

This app works!

After simultaneously using both the Noom and WW apps, I found the WW app easier to use and less intense than Noom. Using the points system of tracking with some foods having a 0 points value I find myself less preoccupied with what I can and cannot eat. At age 66 I have lost 9 pounds since getting out of Noom in early Sept. and using only the WW app. And with less physical activity then I normally have due to work constraints. I find the connect community to be a helpful support system . The App. Is easy to navigate and syncs easily between my different devices.

Tracking

I almost can’t wait to eat my meals or snacks to track it on my mobile app. I’m a Lifetime member from 1971 so I’ve seen WW’s come a loooong way. The box scanner makes shopping and figuring points so easy! My complaint is on the “activity” part. I wear a cheap little pedometer so at the end of the day I like to put in my “steps” for the day. I know I was able to do this a year ago but can’t seem to get it in there now. I tap on the “steps” circle but all it gives me is a time option. I’m up and down steps all day, walk the dog, etc., so a “time” spent is not workable.

I’m losing weight!!

I’ve tried to diet in the past, but I wasn’t very successful. When you add type 2 diabetes to the mix, you know you have to cut back on carbs, but you need to learn to eat healthy.

That is exactly what WW does and this app is a vital part of the success you will see. My blood glucose has never been this well controlled AND I’ve lost 33 lbs in 3 months.

I highly recommend this program/lifestyle change to all of my friends that are struggling with their weight. It’s a journey that I’m glad I started! AND IM A DUDE! WW isn’t just for women. Take a look, what have you got to lose?

Quite easy to use the app

I have been on the app almost 3 months.

It is easy and very helpful in tracking everything. I especially like the barcode scanner to use at the grocery store or on packages I have at home already. Also, being able to enter a food item into the system is nice and easy, too. However, I need to stop reading Connect right before bed! I stay up way too late reading all the lovely messages and amazing stories going to and from everyone!☺️ So much encouragement and inspiration and even tears and laughter!

Love it.🥰

So easy...so complete

Can’t praise this app enough! I think it’s truly been a key factor in my 70-pound weight loss. It’s just so easy to log your food - doesn’t even seem like a chore. So many restaurant choices have already been entered by other users, so I just select and it’s done. The delicious recipes seem endless and keep me happy with my food choices. I don’t personality key comments, but when I need a lift, all I have to do is read through them for a few minutes and I’m freshly motivated to keep on track. With every penny of the monthly fee and more!!!

DO NOT PURCHASE MEMBERSHIP THRU APP

I'm so disappointed in the shady tactics and poor customer service for this app. I was a WW member many years ago (online only, before they had a decent app). I downloaded the app, signed up, played around a bit, then went to the desktop site to see if there were other features missing in the app (recipe maker, chat boards, etc). What I found was that there were two membership options, both significantly cheaper that the one through the app! I contacted customer service immediately and was told "sorry, no changes until the end of your current plan." How about you offer the same prices online and through the app to begin with?? I've cancelled my membership (still have to pay the full month) and am so disappointed in this experience.

If you could change one thing...

This app is fantastic and I have been able to do almost everything I’ve wanted to with it - except... When looking for a best meal option in the restaurant section it would be SO much better if you could sort by points, lowest to highest. Having to scroll and scroll is exhausting and makes the likelihood of giving up before finding that perfect option much higher. Same goes for the recipe section. Please make them sortable by point value once you have narrowed it down to a restaurant or recipe category!!! I’m sure many more users will thank you for it.

Simple and convenient

WW app is so convenient especially while shopping for groceries. The scan feature allows me to see the points per serving before purchasing. This gives me the ability to avoid diet destroying foods! It also makes it easier to search for points and record meals while dining out. Most of the larger restaurant chains are included in the app. WW works if you stick to the points. The system is designed to teach you how to make healthier choices thereby helping you to change lifestyle and eating habits. I would recommend it to anyone.

Weight Watchers app - dieting made easy

About 5 years ago I was a weight watchers app user and it helped me lose about 20 lbs. Recently I rejoined and started using the app to take off some weight I had put on over the holidays. I really like the improvements to the app and the program. It syncs up with my Fitbit, which lowers the amount of input around exercise. I also like the ease at which I can save meals and lookup food that I had for meals. The barcode scanner also makes it easy to find foods. Good job. I really like the app. Oh and there’s even an integration with Siri on iPhone.

Tammy

I did WW two other times before, i was successful for a few months but considered it a diet and to much to keep up with. The new zero point system is teaching me how to plan my day so that i stay full and still get to eat the foods i love. The only thing that is not offered through the app that is a downer is your total daily nutritional intake. Each item has nutritional values available but to get a total at the end of the day you must manually add them up. If this was a feature i would give the app a 5.

I would also love if it synced with my Apple Watch.

WW app review

This was my first go around with WW. Last August my goal was to lose 25 lbs. I’m 67 years young and have done everything out there to lose weight over many years. When I used the app for the first time, I was hooked. I immediately turned my daughter and best friend on to it. I reached my goal in mid January and followed up with Lifetime just as Covid hit. I’m lost without my weekly in person meetings and if it wasn’t for the app I would have gained back every pound and more. I have a strong background in nutrition and WW has given me the tools to truly apply that knowledge. THANK YOU.

Couldn't have lost weight without it

I've done the meetings and tracking before, but with the app and built in scanner to scan foods and build recipes, and find foods at fast food restaurants I couldn't have lost weight!

This app makes tracking a no brainer. And the Connect social media portion is priceless to gain instant access to support and Inspiration when I need it NOW. Also the recipes are a valuable resource I've used often.

I can definitely see myself using the app even after achieving lifetime status! It's THAT great and part of my routine now!

Love how much WW has helped me however

The WW program itself is excellent and gets 5 stars, however their app needs help. Their search feature needs a lot of help. Even if you have had something once it should still keep a memory of it Just an example... if you put in Coke, it doesn’t pull coke up- you have to be very specific and spell it out exact. Not a huge deal once I knew it wouldn’t find food unless you are specific. Was excited about the new water feature (yes I’ll just add by 8’s) but I use two different oz water bottles so if you switch it from 32oz to 24oz it will erase what you drank with the 32oz bottle. That’s dumb. You should be able to just keep adding.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care—

Love the app- just needs more restaurants or cuisines

I love this app. I hate tracing everything and diets and this makes it so easy and it helps me see that I don’t need to be restrictive, I just need to practice moderation. Only negative is that there just aren’t many ways to find how many points are I feel foods are certain restaurants, since I got the app, I like to go to local restaurants and try different cuisines. That’s the only downfall I’ve come across yet. When I ask the ingredients, I can guess and add each one manually... but then I’m afraid there’s something I’m not counting for. I guess I’ll see how it’s working in a week or two!

So far - so good.

Yes it's different than the WW online tools that I used until a couple of years ago, but that's OK. This is going to be just fine.

Do I like it? Absolutely yes! Do I miss anything from past online tools? Only the assigned spot to record water, fruits and veggies. However I do that anyway - in fact all zero points foods. I also really appreciate WW guidelines about what’s appropriate and what’s not on Connect. I’m an open minded, liberal Democrat, but even posts that I agree with or posts that I can just choose to ignore because of crudeness I agree do NOT belong here. Thanks.❤️🧡💛💚💙💜

Love it! Need to tweak the swapping with roll-overs

I absolutely love my WW app! There are so many great features. I have notice since the Freestyle roll out that my swapping fit points feature is not kicking in. Now I see negative points instead of my fit points kicking in. I have “swap out weeklies before fit points” selected as it should be. I’ve even shut down my phone, deleted and reinstalled the app and it still isn’t using my fit points once I use up my weeklies. This needs to be fixed. So rollovers and fitpoints can both still be taken advantage of and reflected on the app. Thanks for all the hard work keeping this app AMAZING!

Convenience is key

Love this app. Scanning your foods and the restaurant guide is awesome. I’m a Realtor and my lunches are often times between appointments. I pulled over yesterday and thought about what I could have for a quick lunch. I opened Restaurants on the app and looked through what was near me. I had more than I could eat at Chick-fi-la with on 2 points. I loved the immediate convenient smart choices.

However, it and the online system went down a couple of days ago and I was terrified that I had lost everything. When it came back up all my input was still there.

Best tool ever!

I am a long time WW lifetime member who has re-started several diff times over 22 years. This last time, was the first time I had use of the WW app. I have used it to track EVERY SINGLE DAY for two years (having missed only a couple of days on a cruise when I had no Internet access). I am down 50 lbs and it’s largely because of this app. The Connect feature is a huge motivation but the tracking and especially the scan option is the best when shopping. It has saved me many times eating a high point food. Knowledge is power. Thank you WW app!

Dates and Meals and Such

Weight Watchers recently changed their app for the worst so that everything logs in at the current time, no matter which date or meal you start with. For example if you didn’t log last night’s dinner and you try to log it in today by tapping yesterday’s dinner icon, the app automatically puts it in in today’s breakfast, lunch, or dinner... depending on the time of day and how they have unilaterally divided up the day. If you have lunch at 11, the app will put it in breakfast for you. Oh wait! If you look for the proper boxes and scroll bars to check, you can try to move it to the date or the meal to which you want to log it—but the app will still often change it back to its automatic setting. These automatic settings are a nuisance and they have totally stupefied what was a good app.

Love WW

I love this app so much better than it was nine years ago. So much information to be found on here you just have to know where to look. When they say WW101 I would watch the videos, it helps you navigate the app and then just explore yourself. There are free work outs from 3 different places. If you’re on digital 360 which I am you can watch coach lives and participate in them and even if you miss a coach live you can go back the next day and watch it. Very easy to track your own food as well as foods from National chain restaurants

Weight Watchers App

I enjoy the many aspects of the app such as: the ability to look back at you week, being able to plan ahead with your meals and points and being able to create recipes and tally points. The things that I wish were different are: that the items for each restaurant should be in alphabetical order, a place to track my vitamin and mineral supplements, tally of nutrients for the day (calories, grams of protein etc) and you should be able to track your servings of fruits, vegetables etc. I also wish that I could manually log my meditation since I use another app.

Great App needs better search capabilities and better rewards

This app makes tracking so convenient. It is great! I would like to see the favorites food grouped alphabetically so you can jump to a specific letter group instead of scrolling all the time. The activities alphabetical list has disappeared please bring it back. Now you get a very limited list based on a very poor search algorithm. I would also like to to save articles that I like so I can reference them again. The rewards are mostly subscription based advertising, please bring back WW items ie cups, keychains etc. The workout bands are worthless they are thin as tissue paper, very poor product.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Yay! This app rocks!

I just returned to WW, after a long sebaticaI! It’s the best most realistic plan ever! I have diabetes 2 now & must be more conscious than ever of what’s going into my mouth! Most of us don’t realize how much we eat in the course of the day until we have to track it!absolutely love WW mobile because when I'm out dining w/ family or friends I'm able to locate appx. 75%of the restaurants we're visiting in the app & find the appropriate point values. No mom& pop dining, but enough for me to figure out values of many foods! It's so helpful, I can avoid so often overeating!

Glitchy and Won’t Work On my iPhone Anymore

This used to be an amazing app but in the past few months it quit working consistently on my iPhone XR so I have resorted to using it on my iPad. It randomly logs me out of the app on my phone then tells me I don’t have an account when I try to log back in. This is extremely inconvenient as I rely on the scanner when I am shopping and I can’t take my iPad with me everywhere I go. Now Apple Health with not sync with any device so I have no idea how many fit points I am getting unless I enter my activity manually which defeats the purpose of having a fitness device. I have tried to contact app support with absolutely no luck!

Thank you so much for sharing these issues with us. We would be happy to get this checked out for you. We always recommend ensuring you have the most updated version of the WW mobile app installed to your device.

If you continue to experience troubles after completing the necessary updates, please click the link below and we will be happy to help.. https://bit.ly/3hfCBs4 We look forward to hearing from you.

--WW Customer Care—

It just keeps improving!

During this past year, I’ve seen so many exciting additions to this app that cover just about everything I need to have a healthy life! The virtual meetings are so good because they continue to actively engage me and keep me from dropping out! Plus, the app makes tracking both food & activity as easy as possible. The recipes are amazing as are the exercise videos & meditation opportunities. Linking with Fitbit & Apple Watch is genius and really make tracking exercise & sleep a breeze! They make staying on program easier! Thank you WW.

Great program! App could use a couple of tweaks.

I signed up for the Weight Watchers program a couple of weeks ago and love it so far! I’ve already lost a couple of pounds. The app especially is convenient for tracking my points and looking for recipes and ideas. I also love it integrates with Apple Health. My one wish though is that there was a way to track nutritional values like protein, vitamins, and stuff. I’ve been using Fooducate for a while as well and would like to be able to get rid of it and use just the Weight Watchers app instead of having to manually enter the same data into separate apps.

Welcome to the Weight Watchers Family, Kristen! Congrats on your weight loss so far. Thank you for the suggestion on tracking, we will be passing it along to our teams. We wish you the most continued success on your journey. We are rooting for you!

-Weight Watchers Customer Care-

Love it!

The WW app is great! Very user friendly! Tracks progress and holds user accountable. Easy to find foods through scanner and database. Very effective for someone trying to monitor food intake and exercise without going to meetings. My single complaint is the price. Entirely too expensive for “app only access”. I would never allow my kids to subscribe to an app at that price. If you need to justify the subscription, how about $1.99 a month?

I would join for life! I simply cannot afford it for long. For that reason only, I will not be able to subscribe much longer.

So helpful and easy to navigate!

The WW app is great! My favorite aspect of the app is the scanner, which makes grocery shopping a breeze. At times I have a hard time connecting if I’m on public WiFi (like at the grocery store or Target) so that can be frustrating. Overall the app has been what is my life saver while doing WW. It’s so easy to track and so easy to input your own recipe if needed.

I don’t utilize the connect portion too often, but it’s nice to have when I need some inspiration during the week. I have tried the Headspace videos and those are really nice.

The WW App is my new best friend

I have been a weight watchers member on and off for over 25 years. I have watched the company grow and change their approach to match the changing times and needs of their clients. Now WW has really embraced the power of technology to create an app that is the perfect companion for anyone interested in not only losing weight but getting healthier. The features and resources you can utilize literally at your fingertips make the monthly fee seem like a real bargain. I tried Noom for a few weeks a while back and insisted on my money back. WW and the WW App truly rocks

Easy lifestyle choice

I love using the app to log and track food and exercise. It is very easy to underestimate the amount of food you eat in a day. And I love that it takes the calorie count and the judgment on food choices out of the picture! Eat and drink what you like, just manage your choices and stay within your points! I’ve used it as a bride, twice as a new mom, and as a forty something to maintain my weight. At almost 41 and 128 lbs. I am at the lowest weight of my adult life as a result of using the WW app consistently. It’s weight loss and maintenance without the struggle!!

Lifestyle change for life

Dear WW,

Thank you for a wonderful easy to use app that helps me track my lifestyle changes! Twice I have joined WW only to fall back into old habits. Leaving the priority of WW meetings and apps only to think I can do it on my own, had me gaining weight back. I want to continue to hold myself accountable for my habits, and be a healthy WW for life with discipline. I love people, food, and everything social, and am learning I can still be all of these with WW lifestyle changes. The best part of it all.....my joints don’t ache, I have more energy and my brain is clear! Thank you!

WW App

I did WW years ago when we had our weekly journal and figured our points on a little slider. This App blows my mind with all the cool stuff on it like-Tracking food and especially tracking my activity with my Fitbit. I also love all the workouts, recipes, weight loss articles, reminders to weigh in and the online community. I don’t always have to time to attend workshops but know that if I have ever need help, I have a coach that I can speak to through the App.

I also love that I can order the WW snacks and earn points towards fun rewards.

Great job on developing this App.

So helpful.....

I love the App but please instead of all the selling of Ww food etc in the email it would be helpful if you post the way to get into the virtual meeting at least once a week in a current email. I know members who are having a difficult time doing the zoom app and IF you were really caring you would make that process easier. Not be so concerned in selling stuff. I get an email at least once a week asking me to join. I have been a member since June 2019. Please help in this time and get that virtual app more user friendly. Than you

My thoughts

I love the app. I’m less than excited about how items were moved around. I can’t remember where anything is and find it harder to do a quick add because I need it when I am low on time. Sadly I don’t have the time to look for it and miss tracking more. I also find it less convenient where my weigh in history is now located. I also wish the app would remember my WW Meeting location. We should be able to save it as a favorite. Sometimes I just want to look up other times to weigh in at that location but have to do a complete search. Would also like the app to track my water intake like it used to do. Just a few suggestions.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Rating with comments

I like ease of use with app, however there are two things that are odd functionally for me: 1) I don’t understand why when I log my weight, it brings me back to the journey page even though my weight log is now on my personal profile - it’s extra steps to then backtrack to my profile. 2) I don’t like the toggle between food and activity on my daily page. I’m not sure of a fix but feels like I should be able to access each from main nav bar at the bottom? Again, I don’t really have any good idea for solution but feels like a good solution is probably out there

Overall wonderful

The app and Connect have been key to my success over the last 13 months. So easy to track!

My biggest complaint is that I can only look back 3 months on the tracker. This is a major error. I need to see how I've succeeded in the past. Just adding to the website an option to download tracker data would be perfect.

The developers and techs do a fantastic job of maintaining the app. It's hardly ever down. When it is, everyone freaks out. Might I suggest some planned outages, announced several days in advance? Preferably for Sundays before dawn.

Restaurant help!

I don’t always eat out, but when I do I like to know how many points are in the dishes available. So far, several of the fast food salads have been wrong or do not accurately depict the point value. If you work on anything, please update and please add more restaurants. Or better yet, give us a place to ask for certain restaurant items to be evaluated and added to your bank of foods. This would help many of us that go to restaurants not listed on your app. The foods at home are easy to add when not found. That’s a great feature! Overall, I love the freedom and flexibility of this program. So far, so good:)

Weight Watchers is great but the app is hot garbage

This review is NOT for Weight Watchers as a program. WW works great if you follow their plan, is super flexible and helps people manage their weight and health. What is not great is the accompanying app to the program. Compared to apps like MFP and LoseIt, the WW app database of foods is pitifully tiny, there’s no way to go back to a previous meal and add it to the current day (say in case you’re eating leftovers), there is no “saving” of your customized foods, so if you add something you can’t find it again at a later date and are forced to re-add it.

These are issues that were solved LONG AGO by other dieting/calorie apps. Why doesn’t WW have an app on par with it’s competitors? Surely they have the funds to hire a technology team that could make a comparative product to LoseIt and MFP, perhaps they just don’t want to?

App no longer works poerly on my iPhone 5s after downloading latest update on Apr 3, 2017

On Apr 3, 2017 I downloaded this latest update to my Weight Watchers App on my iPhone 5s and now it does not work at all. It says it is not supported on my iPhone, despite the fact that I am running ios 10.3.1 which, as of this posting is the latest updated ios version of apple software. Everything was working fine until this latest download 5.4.0. I am very disappointed with Weight Watchers right now and with this latest update. It was a great app before.

The App

I love all of the new additives to our app. Lots of new and helpful info. I just need to stop my bad habits. I wish that under Activity Steps would come up automatically for me to enter the amount and also to do an add on for exercise that is not listed.

I would like to see a feature that would make for easier search when typing in a word of what I am looking for. Some times even name brand items do not come up

Thank you for all the added features to help us through our journey. It is most helpful.

Shanlon456

Amazing app must read

This app reached over my expectations. It provides me with healthy recipes, it’s safe zone social media, live coaches 24/7, a tracking system that helps me stay in a safe calorie deficient zone, it’s easy to navigate, it provides me with so many relevant articles, it’s has its own tracker for physical activity, it congratulates you for your weight loss milestones and sends you a little gift in the mail when u do loss weight....and I only paid for the digital version. There are other versions that allow you to meet with a live coach and it’s sooo amazing. Yay WW!!!

Love the App

I love the WW APP. It seems like WW has really caught on to the positive reinforcement way of behavior change. The social media component with WW Connect that allows users to post successes, support others and ask for support is super helpful. The dopamine release of likes and comments on social media is being used for something good. I only gave the app 4 stars because today is the second time in a month that it has been down. It is right after an update but twice is quite a lot compared with other apps. I still highly recommend the app and WW. Just hoping the outages are not going to be an ongoing thing.

Clunky and difficult to use

I’ve been tracking in My Fitness Pal for years, so maybe I’ve come to expect certain functionality WW just can’t keep up with. But, the food tracker does not remember recent meals/foods, even if you save a food it doesn’t pull back up again at the top when you search, and it doesn’t seem to remember foods you or others have manually added (for example almost no Home Chef meals are searchable). There’s also no easy way to search for recipes and fitness articles- there’s a “Discover” tab, but it only allows me to scroll- not search. Finally, it was very hard to figure out what plan I had been assigned (green, purple, etc) and learn what that meant for me. I’m just not thrilled.

Makes it easy to keep track.

At just a glance I know where I am for the day. One thing I wish is that the meal planner was online and connected to “My Day”. I would be able to plan my week out with WW recipes and when it’s mealtime I can check off that I ate that meal and the points would auto populate.

I would also like searching for my saved or favorite recipes to be made easier. When I click on favorites, then more results to search, when I find a recipe and click on it to see if I have all of the ingredients then go back to the list, it takes me all the way back to the beginning again. It’s very frustrating and time consuming

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family.

--WW Customer Care--

Good but needs to provide more

The app works well and has helped me be effective in tracking my daily intake via point count but is not complete. Although it does whats needed in tracking points it does not offer any information on overall nutrition and this should be a part of any diet plan. Since WW lacks this feature, in order to track my overall nutrition in (fat, carbs, protein, as well as vitamins and minerals) I end up having to also enter my foods into my fitness pal. It would be a very welcome addition if WW added this feature or worked with my fitness pal to automatically integrate together.

WW App

This app is great to have on hand! It helps me keep track of things more consistently! However, it glitches out ALOT! More than any other app I’ve ever used on my phone. The search function is also really screwy! If you search for a food under a restaurant it won’t populate, but if you take the time to scroll down and down and down and down, I always seem to find what I was searching for. It’s like the search function isn’t functioning 99% of the time. Overall, I would say it’s totally worth it to have the app, but it definitely still has some kinks for the developers to workout!

Not bad

It is helpful but it isn’t as easy to use as maybe it could be. It would be nice if you could type in ingredients to a dish and get points. It is sometimes hard to find a similar item. Don’t know if you are supposed to track everything you eat. I have only been tracking the things that have points attached to them. I guess I figured it would be understood that we would be eating free point items. I would still like to be able to buy a book of common foods and points and common eat out foods. It would be handy to just browse through them at my leisure.

Saving me from insanity

I started using this app 2 months ago and have not been hungry one day. I can not believe the food I am able to enjoy and crave again and again for zero points. Someday after I am skinny again, getting there by the way, I will find out it was all a wonderful dream. Started this during the COVID quarantine and it was the blessing I needed. Weight loss is steady, and inches are more obvious. What I find the most funny, I eat potatoes almost everyday for zero points, and my Grand mother used to lecture me that potatoes would make me fat. Hahahaha as I drop pounds.

Hit my goal, wish long term it cost less.

I hit my goal of losing 18 lbs in just over 6 months. I love the app. I was working towards stars to get a free month of RTR but that’s gone and the rewards are not good, but hitting my goal is. I would like to stay on W W but there’s no lifetime membership with online only :( and I can’t afford to just to maintain. I do wish if you did a year they would then do a reduced rate, I would stay just to maintain. I love the community and tracking to help me reach my goals. I never felt deprived. I would strongly suggest W W to anyone struggling to lose weight.

Much Improved

I have re-started and stopped tracking many times in the past year, in part because I wasn’t fully committed but in part because app changes were cumbersome and it made for a bad experience. How awesome that now that I am committed, I return to find the app MUCH improved!!! I love how activities automatically sync to my Garmin. The way food pops up is very user friendly. Also navigating changes and updating entries is easy! I no longer dread tracking. The app is very easy to use and helps me stay committed to losing weight!

Why I like this app

I find this app the most successful app although at times since the update I feel it is not as user friendly. Dieting can be very stressful through the app it can be less stressful not having to do all the weighing and measuring. I do not care to attend we meeting they never felt encouraging more than often I felt as a failure and more frustrated. But with this app I have become very self confident in my own pace of losing the weight without feeling constantly compared to another persons success but only recognize for my failure to lose

Too expensive

Tried it for the introductory period and i liked it ok. I’d prefer it over free My Fitness Pal. I’d pay for this app in a heartbeat, just not $20 a MONTH. I am going back to My Fitness PAL. I might even buy premium. There are just too many free or cheaper things. I’d pay $3-$5 a month but no more. My husband and I like to track together and $40 is ridiculous. There is also no way to stop paying like in regular WW with meetings I could get to goal weight. No incentive.

They made it easy to cancel. I appreciate that. I like the program and their focus on clean eating but $20 for each of us is too much and we all know an accountability partner is the best. I’m not giving that up!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Flexible, not perfect

I love that you can be flexible with more zero points foods. There are a couple of buggy things about the online process. You can’t go backwards when you chose the wrong food from the list, have to start over. Too many steps to go from page to page, wish the menu bar at the bottom was there on every page. Too much isn’t clear, like what is a serving or what does a piece mean. There are some others, but mostly it’s just annoying- the basic program and on line works for me.

Will not support WW

I have had a few qualms with WW but nothing compares to how I feel about Kurbo. I'm deeply unhappy about WW's new program for children. Teaching children a healthy lifestyle is important - this isn't how you do that. Children being indoctrinated into diet culture may result in a healthier weight for some time, but will likely also give them a toxic relationship with food and their own bodies. Women particularly are taught to feel shame about our bodies at every turn and now WW is engaging in that as well. An individual’s worth cannot be measured and an app in a child’s pocket evaluating food on a scale of bad and good is doing exactly that. I do not want to give my business to a company that is either complicit in the promotion of diet culture to youth or is willing to brush aside the measurable psychological side effects of that culture.

Great but glitchy

I love the app and can’t live without it but it can be really glitchy. I often can’t search for things because when I type in my search it won’t load the results or loads things that are completely unrelated. I just have to close it and try a few times and can usually get it to work. I can overlook that though because having the app is so useful and helps me track and stay on top of things. I love being able to scan things and look up stuff and the recipe and restaurant databases. I seriously would not have been able to stay on WW without the app!

Suggestions

I love the app but I would like to make a few suggestions. It would be awesome if when you go to the restaurant you could filter by points. So I could go to Applebee's and filter to say 13-15 points and it would show all items within that point range. I would also suggest have point value range higher than 13, most restaurants do not fall under the 13 mark for an entree.

My other suggestion is to be able to search within you scanned items. I scan a lot of things while shopping then when I eat them I try to go look for them and can’t find them.

Thanks!

Great program for healthy weight loss

I have been an off and on member for 14 years. When I have worked the program, the program has always worked for me. This version of the app is the best yet. It is easy to use and makes tracking simple and quick. I love the way that it remembers my frequently tracked foods for each meal. I would give 5 stars but the connect feature lacks the ability to like comments or respond to comments directly. Other than that, Connect is a supportive community that inspires and encourages me daily.

Latest update results in lower rating

The latest update changed the search function do that it does NOT clear itself after finding and entering a food item. It would seem to not be a big deal to have to clear the field before entering the next item; however, it does take longer and us irritating when the app previously took care of this for you. When people are in a hurry and dealing with work and family, etc., this more tedious process may negatively impact the tracking of food. Also, it would be a nice feature to be able to share recipes, meals and foods with family members and friends who are also on WW.

Thank you for sharing your feedback with us. We will pass along your thoughts and feedback to our engineers for review. Best wishes!

Connect keeps me in control.

I have no other social media, and I don’t need it. This is a wide and kind community that is open to those who go to studios or are online only. I wish we were able to have more freedom in our comments but all communities need boundaries and I don’t feel stifled. Scrolling and blocking still works.

It would be cool if there were other options besides just “liking” a post...similar to what I’ve seen on Facebook to be able to reply on the quick with out typing a full response.

Besides that it’s a good app!

Easy to Use App, Great Info, keeps me honest

Fabulous! This is the best and easiest app I’ve used to track food and weight. With WW points versus calories, the navigation and tracking are truly simplified. I love the restaurant listing - what a great help when you are going out! I also use the scanner to make smart choices in the grocery when looking for snacks. It’s also beneficial when you do a search for foods - it’ll come up with lots of selections that could match your search, also enabling you to see better point options. Totally with it!

WW is the best!

Since I’ve started WW I recommend this program to everybody now! It’s not a diet it’s a lifestyle change and I love how you can eat whatever you want and still lose weight. WW can seem scary at first because it can be a lot of information to learn. But, once you get past the first two weeks where you’re figuring out the app and also figuring out what works for you it’s so easy! I suggest for everyone struggling to search up Youtubers who are also on WW as they always have the best advice and can teach you everything about the app.

This is fun!

I love the structure of WW. I was using my mobile device and have transitioned to using my iPad. I am able to see everything on a larger scale and it’s easier to navigate the many bonuses of information. The best part is tracking my food. I also love the smartpoints because there’s a cushion for the week. I don’t abuse the points but it’s nice to have it there. It’s kind of set up like having an accountability partner. You don’t want to let them down. I’m on day 4 and I can’t wait to get on that scale. I’m waiting until after 30 days. Stoked!!

Great flexible app

Love the WW app/program! I appreciate the programs flexibility with coach choices, mtg choices, weighing in @ home; recipes. What I make the most use out of are the sleep tracker, relaxing tracks to choose from and the activity tracker-all the varying times & activity coach track options. I like tracking my breakfast & listening to a 2-3 minute audio track from a coach encouraging me to set my intentions for the day. It’s like having a personal trainer-only better. The WW program has become more of a “fitness” app for me. Very easy to use & part of my life journey.

Connect is so inspirational

This app helps me stay on track and to eat mindfully. Especially when researching how many points some food item or snack is assigned, I am then able to make an informed decision to eat it or not. Right up front I can see how many points I have remaining for the day and my weekly totals as well. Connect let’s me know I am not alone in this journey to get healthier. Other people, men and women, of all age groups, share tips, their successes and failures, and recipes, all of which assist me

especially on days I am struggling to stay with my plan.

Glad to Have it, but Welcome Some Tweaks

I love aspects of the app. It’s so helpful to scan things, search point values, etc. I also like the resources provided like food lists and recipes.

The things that don’t care for are:

1. the “streak” tracking on breakfast.

2. the reminders to weigh in after I already did.

3. the many hoops you have to get through in the pursuit to lifetime. (App only people have to join meetings for at least a month, maintain a maximum of only 2 pounds over goal weight at each monthly weigh in when 5 pounds seems reasonable/realistic & less daunting) If the app is correct I need to lose 20 more pounds in order to be at the highest weight possible in my “healthy weight range” & only basing that on height would put me at a very unrealistic goal weight, let alone the fact that I think I would not look well at that weight. I feel it would be a frustrating struggle to maintain it and would look ill. (I think 10 more pounds lost would challenge me to get a bit lower than I am and be a healthy place to maintain.

Politicized and definitely not user friendly

I returned to WW after some time. Pre Oprah, the app was easy to use. As with most Apple products, this app was user friendly.

Post Oprah it has become a slow endeavor to perform the simplest search and log meal items. Another big concern is the old WW had various forums so if someone wanted to rant day after day after day, they had a specific forum to go to. Currently the app combines all so members who continue to complain about the political climate daily in a hateful and rude manner, are mixed in with those who are talking about actual WW related subjects. One is exposed to the hateful garbage and the name calling never ceases. I have canceled my membership due to the incessant politicizing of the resist sheep. Don’t waste your time until a neutral leadership replaces Oprah and her political influence

We sincerely appreciate you taking the time to share your thoughts with us. We want you to know we take your feedback very seriously and will make sure the appropriate teams are informed for further review. If there is ever anything we may assist you with, don't hesitate to reach back out. We wish you great success.

-Weight Watchers Customer Care-

Great App

The app has all you need to find and track smart points for the WW program. Plus it has the Connect tool for connecting with others on the plan, recipes, points for popular restaurants, activity tracking, meditation tool and tracking of your progress. Tracking foods you eat and their smart points is very easy with the app. It’s a great technical companion that fully supports the new healthy lifestyle. I do wish it allowed ways to forward and save content from connect, as the only way to do so now is through screen captures.

Third shifter

This app is okay. I just wish they would add a feature for people who aren’t on a first shift eating habit. I’m a third shifter and it’s kinda annoying I have to spilt my points for one of my days between two days. Or I don’t use all my points. I’m sure there are many people who work different shifts that struggle with this. It’s not like after midnight I can stop eating either. As a nurse we have a high demand job and need food to fuel our energy for our long shift. So please make it third shift friendly not everyone is on the normal 24 hour day

Really enjoying this app

I have been on diets before, mostly calories counting diets and they always felt like a challenge and I alway would fall back to my

old ways. I started WW on green plan and that was a limited so I switch to the blue plan and oh my goodness I found my way. I’m choosing better options for myself every meal and losing weight. I also love the WW community. Your post get seen and you connect with others on there journeys of weight loss, you don’t feel alone. I love seeing the post of others it help motivate me everyday. It’s been life changing.

Absolutely love!!

After failed attempts at getting healthier and losing weight I decided to ditch MyFitnessPal and join WW and never looked back! Not only am I seeing progress, I don’t feel like I’m on a diet! WW made it so much easier to change my lifestyle long term. I am on the blue plan and I know that I could probably lose more weight with the plan similar to original weight watchers, I think the blue plan works best for me long term. I don’t feel hungry and I can still have what I want just in moderation.

If you are thinking about joining just do it!! You won’t regret it!

Newby here

This is only my 4th day on this program but I already love it. I tried this before without going to meetings and it just didn’t work for me. When I saw the ad I figured I would try again cause I needed to do something about my weight for health reasons. It is so different! So easy to track, so many foods to choose. You can Scan ANY barcode in the store to find the points. But the best part id the WW connect! So many people on the same path, sharing stories, encouragement, and recipes. Its like having a built in coach! I recommend highly!

The app.

Have never had an app. On my phone before so this has been a real learning experience for me. Still learning. It is so easy & has so much @ my finger tips cannot believe it . It truly does work!! Much better than the previous plans of which I have been a part of for the last 20 years! My only complaint would be the price as many people who truly do need this way of life are on fixed incomes like myself which would detour many people experiencing this fabulous way to feel good about themselves & be healthier !!

Loving this app and WW

Today is the first day of my fully committing to WW, but I’ve had the app for a while and I LOVE it. If you’re on the fence about joining - join!! If you’re on the fence about using the app - use it!!! It’s incredibly easy to use, is packed with info to help get you on track and keep you on track. Use it and use it faithfully and you will be posting before and after pics soon. Even if you go to the meetings versus doing the program online inly, you should still live by the app. Live by the app, lose by the app. Go ahead and use that lil’ slogan WW. :-)

Excellent tool

I use this application numerous times every day. I can't imagine going back to tracking on paper, and now that they have added the photo tracking tool, it is even better. I love the ability to modify recipes and immediately get the revised points plus values. I do wish the favorites were a little easier to navigate -- right now you have to scroll through them instead of being able to go directly to the one you want alphabetically. But it is a terrific app and it keeps getting better.

My new obsession!

After trying and failing several weight loss programs, I finally found the one that stuck—WW! Everything about the app & the program is so user friendly. Tracking my meals, activity, and weight has become a daily habit. The interface is clean, and easy to locate everything. I love that I can input recipes I find on Pinterest into the app, and it will save them so I can track it whenever I need to go back to it. If you are struggling with weight loss & need something to keep you accountable & motivated, WW is the way to go!

Easy & Fun to Use

A good tool that makes tracking points kinda fun. I'm a relatively new user, so I don't know all the bells & whistles yet. My only complaint thus far is that I don't think I can bring a custom meal into my daily schedule and then modify the contents of that meal for that specific day. Example: I might make the same wrap often, but if I need to shave some points, cause I want to eat a schnazzy meal later that day, I might want to leave off the avocado or the cheese. Hoping the development team will add that option! Otherwise, great job and keep the goodies coming!

Saved Meals button

Needs tweaking. Basically the saved meals tab does not work on my phone. It would be nice to pull up all saved meals in one area and click on one to see what the meal contains and enter points. This would save time for me so I don’t have to rescan each item. I know the + button should open up that tab but on my phone the saved favorites is not there or not working. I have an iPhone 6.

Also the “see saved meals” doesn’t show what the meal is other than the title.

It just needs to be looked at and tweaked.

Thanks I love this app!

Love WW, but Connect tho...

The app is evolving in the right direction. However, Connect (the social media platform) should be a place where those who have been bullied their whole lives for their weight can have a safe space. Not so much. If someone doesn’t agree with something you say, they can make whatever awful comment they want and the only thing you can do is block that member, you can’t report them. People are openly sharing about their triggers, and others are reporting their statements as inappropriate and having them removed. WW reviews the removed posts and supposedly reinstates them if they don’t violate policy, but it is just bullying and censorship by bullies. WW needs to review complaints instead of blindly removing them.

Thank you for sharing your comments and feedback. We do not want you to feel we are not committed to your success. We will be passing this along for further review on future changes with Connect. We take your feedback very seriously. If there is something in particular you come across you feel needs to be looked into immediately, please let us know. You may email us at ResolutionSupport@weightwatchers.com. We are also available on different Social Media platforms (Facebook, Twitter, Instagram). We are wishing you the best success.

-Weight Watchers Customer Care-

Love this app!

This app is like my best friend, my side kick. It helps in so many ways to keep me straight and honest. I look up most anything I want to help me stay in line. I can get all kinds options to make food trade offs. At first I thought oh just another app to take up space on my phone. No not at all when I really gave it a chance to show me what it’s got! And it’s loaded with so much information that can and will help you. You must commit and take the time to learn what it holds for you. It’s worth it’s weight on gold! Thank you for being there!

App is great but AVOID signing up through the app

The app itself is great but I will say initially when I tried to sign up for WW through the app, it kept giving me an error message. Ultimately I called customer service and they could not help, then I had to cancel my subscription and sign up through the website. After that I had to delete and redownload the app for it to work. Once I did that, everything worked perfectly. So the actual app is fantastic and it has amazing resources. But they really need to fix this issue. I had to go through a lot of trouble to get it to work.

Fitbit issues

The weight watchers app is easy to use and the recipes are outstanding. I rely on the activity tracker for motivation to include physical activity in my day as well as mindful eating habits. It was easy initially to sync my Fitbit with WW, so I could account for how my workouts impacted my daily points. Unfortunately, over the past few days, Fitbit has not been syncing with the app. After reaching out to the “coaches” several times, a scripted message appeared stating that the “engineers” were working on this issue. It’s been 2 days now. Very frustrating.

We apologize for the syncing issue you were experiencing with your Fitbit. This issue should now be corrected. Please email us at ResolutionSupport@weightwatchers.com if you are still having difficulties. Best wishes!

--WW Customer Care--

App works well but one suggestion

I would love to see a way to import a recipe from another website into the Recipe Builder, so I don’t have to type everything out for every recipe. I tend to make different stuff all the time and end up not tracking b/c having to enter so many recipes is exhausting, especially complicated recipes with lots of ingredients. Lol

I often go to MyFitnessPal and import a recipe there (you can add a web link and all the ingredients are imported) and figure out the nutrition info on MFP and use that to calculate points. Clearly, the tech exists for this. I hope you include it in upcoming updates.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to assist you with any inquiries that you may have. The feedback that you have shared is being forward to the proper teams for review. We are all wishing you success on your wellness journey.

--WW Customer Care—

Best health app around

I have tried WW several times with limited success but this app makes all the difference. I have been using it for 10 months and have lost steadily even though I don’t go to meetings. Easy to scan products, create recipes and best of all there are a ton of recipes on the app itself. If I want to make anything, even pizza, there are several recipes to choose from all with the points listed. It also connects to my fitbit so my exercise points are automatically registered. Seriously, so easy to be successful!

Required app, but needs lots of work

While the app is required for tracking and does mostly a decent job of that it’s user interface and programming leave much to be desired. E.g. after entering most of a long recipe, one small finger swipe in the wrong direction removed the entire entry without warning. E.g. it is terrible at searching unless you know exactly the right name of what you are searching for. E.g., it displays what it thinks are intended or recent choices but in fact is normally way off. The database does not contain the recipes of WW’s own publications e.g. spiced tofu with peanut sauce from the Done in One book. Poor, if any integration with Apple Health e.g., for nutrition info. Responses to issues seem to be standard non-commitment lip service with a consistent “...We will pass this info to the proper teams for review...”

If I could give it a half star for service I would

This app was pretty good. Then they “updated” it for all the different plans and I thought that was pretty cool because those who couldn’t get on board with the later iterations could use what they were familiar with. Unfortunately that also means you can’t create your own recipes any more without doing advanced math. No longer can you put in how many servings and the recipe automatically calculates for you. It won’t allow editing to change it either - I’ve tried. Looking up common ingredients like vanilla evidently isn’t allowed either. I’ve tried to do it via the website and that was a big nope. I also tried to let the app administrators know and been ignored. Maybe it would be better to go with Noom.

Convenient

I find it easier to track my food, beverages, and snacks because I just enter it into my WW app. Most of us eat the same meals a few times each month. Set up each part (meat, veggies, starch) of the meal, give it a name and save it. Next time you eat that meal you don’t have to enter each part. For me, truthfully tracking what I eat is what keeps me on course. If I am not truthful, I am cheating only myself because I “won’t be able to look at the REAL picture” if I had a gain or even a loss. You have to learn what works and what doesn’t.

I love this program!!!!

No matter how many times I’ve been doing this program it has ways been a success. If WW is not working for you, I truly believe there is a gap in your program. It has been sugar binges for me. If I don’t exercise I feel tired and bored. When I walk and see my point rewards it becomes more of a challenge than an exercise.

Keep tracking and doing the best you can do. I have had some hard days however I keep coming back. Remember this “one is too many, and a thousand is not enough”. Blessings on your journey❤️

Review

The app makes WW so much easier for me to track and it offers so much useful information that helps me in my WW journey.

I didn’t know how to mention one part of an app that doesn’t seem to be working correctly. But maybe you could check on it.

Under the Meditation app there is Reduce your Stress and then Sleep Music.

I would listen each night before settling to sleep. Recently the music stays on one sound as it slides quickly across the screen?

I’ll watch and see if it returns to the nice peaceful music that I had been enjoying. Thanks

Unacceptable

The pervious app was excellent. I could get almost any food I had searched before in 3 - 4 touches. With this update nothing comes up easily. It takes 7 to 20 touches and still may need to start over.

Example: Nabisco Toppers have to be called Town House Toppers or it can't find them. It took a lot of searching before I learned that. On the previous program it came up with 4 letters---topp

Example: It won't search until I touch SEARCH.

Example: It can't find previously used foods easily without mixing with many foods never searched for before.

Example: It can't find foods previously used with partial words. The previous app did.

I have sent 3 emails before asking you to just let me have the old version back detailing the problems. I actually use this app everyday to enter everything I eat. It is very inconvenient. It is better than nothing. I really don't like this downgrade.

Enormous help!

Down 33 lbs - and this app encourages exercise by automatically uploading the information from smart watch. It assists me in managing my intake of food by simplifying foods into a number points. And even monitors water intake and sleep monitoring.

Online community allows shared emotions and recipes assist in expanding repertoire of meals.

Automatically tracks when a milestone has been reached. And receiving that card with the keychain feels so good.

Only deficient in allowing weigh ins once a week. Hard to input that data.

And I have yet to attend an online meeting. I pay for the online counselor but have never spoken to anyone. So I don’t recommend paying the extra money for something that doesn’t work. Just sign up for least expensive online app and it will work! Why waste money. I guess I should also drop the online counselor and save myself. Smile!

In general, I support this app. I have benefited greatly from it.

I love WW and the app!

I love WW and the app! The app makes it so easy to fit into my busy life. With 3 kids under 6, tracking any other way would be difficult to keep up with. I love the create a recipe part because I can add my families favorite meals to track when needed. The support is also INCREDIBLE! When you start a chat with a coach, they’re so helpful. I’ve contacted them 3 times now and everytime they answer my questions, and give me needed advice. Definitely 5 stars! If you’re on the fence, give yourself a month. I promise you won’t be disappointed. ♥️

Fitbit problem hopefully resolved

The current app deletes days of activity on a weekly basis. There will be weeks where it deletes 3-5 days of activities every week. Tomorrow (Sunday) it will just randomly delete Monday and then in a couple of weeks when I look back, it takes away 3-5 days. I chatted with a leader coach online and she suggested deleting both apps and reinstalling them. Still the same problems. I decided to post on Facebook WW group and it turns out I’m not the only one with this issue. Fingers crossed. As far as food tracking goes, restaurants and recipes, it’s great. If they could get this fixed, I’d change my rating from 3 stars to 5. :-)

Great Program Overall

I’m new to WW and joined when my wife did. I have the digital only subscription so I use the app for everything. Overall, I think the app is easy to use and the scanning works great for 99% of the foods I try.

I would like to see water consumption added to tracking and I would like the “recent” list to scroll longer, maybe back a week would help as now it seems to only scroll back a day or so.

I would recommend the app and the program to anyone who wants to get serious about eating healthy!

WW App Keeps Me On Track!

I Love the WW App! It has made it easier for

Me to stay on track & when I got off track last week It helped me get right back on track where as in the past Once I was off track I would beat myself up & tell myself what’s the point & start a very long BiNge! What they say about tracking your food even when you are off track AND Weighing “daily” to log are truly Key in this continued journey forward. I can actually SEE myself

Reaching my goal of getting healthy & being comfortable in my body again for life!❤️

Happy Lifetime Member

This app has helped me lose and maintain healthy weight. I've been a Lifetime Member for a long time and had regained all my initial weight loss over the years. One year ago I got serious again. With the ease and accessibility of this app, tracking my food, and shopping for the right foods minimizes excuses; staying on program is easy. The activity tracker synchronizes with my Runkeeper app to quickly track those points. Thank you Weight Watchers for providing eTools as an incentive to Lifers to stay on program and continue to lead a healthy lifestyle.

Great app

Edited-My biggest issue is how favorites are created and saved, I should just be able to develop a list myself so I can easily track points. When I look up a food item I wish I could just add it to which ever meal I plan for it. I could track more easily if I have time to do it all in one sitting**edit**After six months I have switched this to five star even though I hate having to hit the sun/moon for which meal...with success comes some enlightenment. Using this app is the least of my worries and is something I enjoy doing...

App needs some improvements. But I love the program!

For one thing, it just asked for my feedback but would not let me finish typing it in.

Also, it would be awesome to come up with a way for the app to scan and read a nutrition facts label. Since restaurants are not always up to date, this feature would help because most still have the nutrition label format for their foods available online.

Another thing I would like to see more of is the blog parts of weight watchers that you can find in the Living sections online to be more accessible in the app. For me personally, I do not use the connect feature, but I do appreciate being able to read the blog posts and get new recipes and healthy tips.

Tracking Helps Keep Me Honest

Eating at home, restaurants, parties & on the run creates the challenge of remembering how much I’ve consumed very difficult. With the WW App, I’ve gotten a much better handle on my intake. Thank you for creating this tool.

Next, I’d like the App to provide the option of seeing peer reviewed articles about a food I proactively track. Example: yogurt. If there is peer reviewed research that the yogurt I’m about to purchase contains an unhealthy amount of sugar, I’d love a link to the article so I can make a healthier choice.

Bless you for helping me fit into a plane seat sans belt extender!

Worth it!

I was very hesitant purchasing the app. I have done weight watchers before, in the dark ages when we looked up points in books and tracked with pen and paper. It was cumbersome and lent itself to abandonment. His app is so easy, accurate and useful. It has allowed me to make better, healthier food choices in an instant! I could even describe this tracking system as fun! Super easy to find points through the barcode feature, adjust serving size by selecting serving, and track activity to get some affirmation of the commitment to lose weight!

WW

I’m so happy to have found WW. The app. Is simple to use and I enjoy keeping track of my food intake. I also enjoy seeing and reading about the other members and their journey. I love how it keeps track of my progress with weight loss. I feel the app helps me to keep motivated. Adding to my review 5 months later.. I have lost almost 24 pounds!! Recently WW has gone through some changes using color codes for weight loss. Even though some of the other colors sound interesting, I am sticking with the blue as this is what is working so wonderfully for me!

Great for tracking your points!

This is a really useful tool to keep up with your points if you're away from home. The restaurant data base is very helpful in making menu decisions while dining out. The app does need some work, though! It's annoying when you have more than one item at a restaurant to have to start at the beginning of the process for each item by re-entering the restaurant name, etc. You should be able to just back up a bit in the process, find the next item, and then enter it.

Not working

Just got a subscription, the iPad app is not working tried logging in multiple times with the correct password, And i know it’s right because my iPad has a save password option and it shows what it is, and it locked me out. Then i reset the password with the same password, it logged me in but the screen went white and won’t let me go further. I’ve logged out, I’ve deleted it and re downloaded...still no progress. What’s my 20 dollars a month going into ?? I had no problems with the free apps before

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

APP. Is a lifesaver

If I didn’t use this wonderful app my weight loss would not be nearly as successful. I use the scanner in all stores. I use connect. Recipes so I don’t get bored. One thing I will be using is recipe builder. I rate this app a 10 out of 10!

I use other apps to customize my daily nutrition goals. I need to watch sodium. I like this new version but I wish it calculated calorie intake the way other apps keep a running total for the day. I used all my points a calorie total count for each meal. one day because popcorn is relatively high in points but only ate about 850 calories total.

I wish the app counted a running daily total of calories. I would appreciate macronutrients count and sodium. I have to keep additional paper tracking and another app to do this.

I like the weeklies and exercise workouts. The newest app is even better. A holistically sound program is getting even better, WW+

Why so much to input to reserve a meeting spot?

I use this app daily. It’s improved a good bit since 2018 when I first joined. Since the end of the National quarantine, members must reserve a spot to attend an in person workshop. I don’t have a problem with that. HOWEVER it’s frustrating to enter the same info week after week just to reserve a seat. I’m a member, I’m using the app, so I’m signed in. You already have all the info - my name, email, and phone number or I wouldn’t be a member. I couldn’t even use the app to reserve a spot if I wasn’t a member! Please update the date to eliminate all this repetitive info gathering!

We thank you for your suggestions. At this time we do not have a feature specifically for Water intake, but we are always looking for different ways to better our member experience. We wish you great success and are always here if you ever need any assistance along the way.

-Weight Watchers Customer Care-

Easy to stay on track

I’m losing weight and getting a more wholistic view of my sleep and exercise habits. The app is interactive which id the best part. You can join communities, post personal stories, ask a coach a question, take a class and so much more! My only complaint is that the nutritional information needs to be more flexible and useable so that we can follow other food styles and count food. For instance, I’d like to know my macros for the day so I can adjust, but it doesn’t give me a daily overview beyond point values without drilling down myself. It would be nice to share data TO the health app.

I use this App Every Day

This app is a great tool to track your daily points, your movement/exercise, water intake, sleep patterns and more. The Connect group of people are amazingly supportive and a helpful community. I use the video workout apps as well as the audio workouts. Great way to change up an every day walk. Recipes and recipe ideas galore. Well worth the monthly fee. You can attend virtual workshops for great support. Order some tasty food, scales, and more. WW was the answer my hubby and I were looking for 5 years ago. Make it YOUR lifestyle, too. You won’t regret it.

15 pounds and still going

I love the WW app. I have dieted off and on for 30 years. Did WW years ago and was tired of meetings and weighing/measuring everything. I knew it was the best diet, though, and am at the point in my life where I'm tired of yoyo dieting. My main focus is to develop a long-term, healthy lifestyle. The WW app has been the perfect solution. I can keep track of points as I go. And, I can easily look up food points or scan barcodes on the spot! It's very do-able. I have been doing it for 3 months now and feel it is something I can do long-term.

I Love Weight Watchers and the App

I have tried almost everything under the sun to lose weight. I have had some success, but I was never able to stick with anything because the food restrictions just became too much for me to continue doing. With Weight Watchers, there are No Restrictions and I Love it!! Indulgence in moderation and consistent tracking has been a game changer for me!! I track EVERYTHING!! It keeps me honest with myself. I have been on WW Blue for two months and I’ve lost almost 20 pounds!! This has changed the way I view food and exercise.

WW Freestyle member

I love the app. So many things I can do with it!

I track my food/activities/weight which has enabled me to maintain my weight and keep track of my activity that helps me keep my fitness goals. As I am the main cook & activity planner in my household, this keeps my whole family healthy.

I love the ability it gives me to find a low point recipe for foods

I am wanting (like southern fried chicken) and that I can save them on the app.

I love that I can scan the bar codes of foods I find in the grocery store as I am shopping to find out their point value.

I also love that I can connect with other people on this journey and be inspired by their success. And, because it is in the app, I can do this when I am social distancing, traveling, in the middle of the night when I can’t sleep, etc.

I also recently enjoyed some of the free coaching sessions that helped me in areas I am struggling with (like stress eating).

Fit points -sync

The fitness section is a bit quirky on the app. I’m unable to edit if there is an error. Sometimes my Garmin records too much time on an activity (because I forgot to stop timer) I can edit in the Garmin but the WW already synchronized. When I try to edit it doesn’t allow it (and resynch doesn’t change it) for example I realized 3 hours after my workout I failed to shut off my Garmin Vivofit. WW recorded 8 fit points...I can’t edit it now. I’d say the synch feature needs to be revisited. Thanks for constant updates—great work IT

Lovin’ WW APP

I love this app. I think I am having a lot of success because of the different functions or being able to scan different items while out shopping. I also love the section for restaurants. I can choose before we order on line and I know how many points I’ll use.

I also know when I eat too much or something I personally should stay away from I have a gain. But I can track my weight and get right back to healthy eating. Even with a slight gain I feel better knowing I can do this and get back on track.

So easy!

The app made tracking my food so easy! I was impressed with all of the choices I had when entering what I ate every day. I would often use the app as a reference to see how many points I would be using before I ate or bought something. I found this to be extremely helpful! I wish the water intake portion was a little more flexible. Unless you drink the same quantity, you had to change your settings to accurately track your water. I wish you could just add the number of ounces every time you made an entry.

I did it

I am 121 lighter thanks to WW. I never thought I could do this but I did it. I am legally blind and when I started I had a hard time reading the papers and trackers the sp list and so on,my coach Karen got me large tracker and other books to help me get me going. Thank goodness my WW buddy talked me out of NS and into WW it was the best thing I made in my life. Having a vision disability is a challenge is a double challenge on me with weight and sight but I did it I am 121 lbs lighter and have my life back. I have always said I can’t is not in my voulcabhuary. Thank you WW for an outstanding program. Debbie

Not intuitive AT ALL

Until this app is redesigned, WW needs to create a tutorial. That’s how unintuitive and bad it is. Why not label the home screen My Day, since that’s what it’s called in instructions. What does the blue dot signify? I found that out by chatting in one of the WW groups. Where’s the multi-add function that I used to love? There should be an easier way to change the serving size or delete foods that isn’t a multi-step process.

It’s also full of glitches. Today I tried to figure out the points in a recipe I made, but it wouldn’t let me add the number of servings to the recipe.

It’s just frustrating and makes me wonder why WW can’t improve the digital-only experience. Does Oprah cost so much that they’re cutting corners elsewhere?!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey.

--WW Customer Care--

Accountability and inspiration

I truly think that the tracking is important. I helps me see how I did for the day/week. It holds me accountable for the choices I have made. Also I get my inspiration from “connect”. I don’t have much too lose but what I want to lose is what i need to make me feel good about myself. It’s all relative like they say. When I go through connect and see what others accomplish I’m inspired. I’m small framed and only slightly overweight (20 lbs.) but it’s difficult! I am truly inspired by those that lose and meet their goal!

Fitbit sync is good - BUT food tracking needs work

I am new to WW and delighted I can sync my Fitbit with the app. Other programs don't work for me because I am very active and hence always hungry to the point of headaches. But the switching option and ability to trade off activity points and food points makes WW doable for me. However, WW needs to take a page from the My Fitness Pal app, which has food tracking that is SO much easier, and faster, and tracks nutrition cumulatively throughout the day. Worlds of difference! Hoping for improvements soon......

I️ love ww but .....

Don’t get me wrong I LOVE WEIGHT WATCHERS. In about 2 1/2 months in and lost 35 pounds. But when I’m editing the recipes it’s annoying to search the item piece by piece and sometimes it won’t even find the item unless you use the scanner , i suggest that you should be able to use he barcode scanner while editing the recipes that way it’s faster and easier then trying to find the item in the search bar. Also can we get more restaurant options , it’s hard to guess what my points are when a lot of the restaurants that are on the app are not even in my state or near me . Thank you

I Love This App!

I love how easy it is to track points and it’s actually kind of fun, almost like a game. The fact that I can stand in my grocery store and scan item after item for point value, is amazing. With previous Weight watchers programs, you either used a slide measure or you manually entered the nutritional facts. Scanning makes life easy! And I also love the fact that this app offers recipes and most especially the browsing of restaurants! This was the best decision that I’ve made this year so far, to join the weight watchers online! 😁😁

Happy with it

I have been using WW online tools since the debut of eTools. The app is super stable, the scanner works well, the search is great. If you accidentally type “peanit” it assumes you meant “peanut.” That has been a feature for a while, but just wanted to 👍 it, before, if you misspelled something, nothing came up. Building a recipe works just as good as it does on desktop. I like searching recipes, and the seeing the suggested ones. I don’t use Connect, so I can’t speak to that. WW, you have done a great job with this app, thank you for listening to us.

Wonderful! And could be better!

Yes! This app is good. I agree with the most positive reviews that you have read or will read! But there's something important missing. I highly recommend that WW improve this app by also calculating vitamin and mineral intake. The food is already calculated, so let's take it to the next excellent level! That way, when we see that we are missing certain nutrients, we'll have the information necessary to make adjustments to our diets. After all, WW is all about living to our most healthy potential! I love WW!!!

Tech Support and Billing Issues

I had a digital membership for several months. After experiencing an issue with my iPhone and receiving a replacement phone, I was unable to access the app, despite being billed for the month and having proof on my credit card statement and under my active subscriptions. After 4 phone calls and 2 wasted hrs, the ww support center kept telling me it was an iTunes issue and my only option was to re-subscribe at a higher monthly rate. Thanks weight watchers, I feel valued as an ongoing customer.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care—

WW APP

The app keeps me accountable, and keeps me from gaining weight. If it wasn’t for tracking during the pandemic, I could have easily gained back weight I lost. I know people who did gain weight during the lockdown, my skinny friends not WW members.

I’m old school, forty years off and on with Weight Watchers, and it took me a long time to get with the 21st century and stop with the pen and paper for tracking. I love being able to scan products to find points, and syncing my Fitbit activity tracker with the WW app tracks my activity. There are endless recipes as well.

Best app for discipline!

I have tried so many diets and fall off after a month. I also am horrible about researching and food portioning and knowing what is actually bad for you even though it seems like it should be good for you. This weight loss program and this app specifically makes it so easy to follow and keeps me disciplined, which I lack so much! The fact that you can figure out points for anything and that you can see what items at fast food you can eat and that you can create your own recipes is AMAZING!

Easy to use

The app is good, easy to use to a point. The weight tracker should be made very obvious like the food and activities tracker. Most importantly, weight watcher should try to include food that are native to ALL the nationalities they serve! It’s often difficult to find food that represents what I eat which means I track things that are not exactly what I eat but looks like or contain a fraction of what I eat. Not fair and they are not keeping DIVERSITY and INCLUSION in mind! I love the addition of exercise options, meditation and recipes! I am happy with the improvement they’ve made but it needs to be expanded to serve more ethnic groups.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Still needs some work

Love the Weight Watcher program, and the updates to the app have been good. Search does not always bring up my meals I've created or saved. Will show some, but not all. And the Apple Watch app works for about one meal a week. Most of the time, empty circles on the watch. Don't advertise and Apple Watch app if it's not going to be functional. I've sent questions about it to your technical department, and their only replies are to tell me how to add the app to my watch. It's on there, just doesn't work. I'm a lifetime member at goal. The program works. Help us out with improving the app:)

Fit on

I have been doing the fit on exercises approximately 5 out of 7 days a week. I can really tell that they are toning my body. I am losing weight slowly which is supposed to be the best way to lose weight. I have been tracking the foods that I eat on a daily basis. This is certainly helping me lose weight. I had been exercising to videos last year. I was trying to watch what I ate but would lose a couple of pounds and put them right back on. With tracking the foods that I eat this shows me the right foods to eat.

WW Mobile

It seems like WW is giving us more choices with food suggestions to giving us ideas if we tell them what we have in our fridge. The exercise apps are great. There are so many it’s impossible not to find many that work for you. It’s not about loosing weight, it’s about a better you. Head Space is good too. And Connect helps us to share common achievements and difficulties. It’s very user friendly too. And setting a specific goal each week is working for me because I see it as a reminder everyday.

Sue K Reynoldsburg Ohio

My First time as a digital WWW customer

I really wasn’t sure how I would like this .. I am having my own issues navigating around ( wish there was a reference book to show me) maybe technically challenging for me but I love it and the 🎶 w working out, the recipes, the tracking❤️ .. I did have a question my plan points are different w points remaining on front screen.. I ❤️ the scan bar!! I ❤️❤️❤️ it ., even before I starting losing I felt great that I signed up. My first week in 4 days I’m down 6 lbs 😄🙌🏻 I ❤️ the reward program for products 👍🏻👍🏻

Love the App! Wish It Could Import Recipes

I’ve been using the app for about a month. So far, I LOVE it. Nonetheless, even as fabulous as it is, there’s always room for improvements. I would absolutely love the option to import recipes from a website. For instance, if I found a recipe on a website, I’d like to paste the url into my recipes, edit a few things if needed, and then have the points calculated. Another feature I’d like to see if the ability to carry over meals from a previous day into another day. Perhaps the app does have this feature l, but so far I haven’t had the best of luck.

The app is great except for food search feature

The app is the best weight loss tool that I’ve ever used. The food search feature, however, is the weak link in the tool.

I find it frustrating & time consuming wading through items only remotely related to my search. “Fried Chicken breast, boneless, skinless” shouldn’t return “Chicken Fried Rice” & “Chicken Sandwich w/ Fries” as the first two choices. I then have to spend 5 min wading through items only to settle on a restaurant food or a close proxy. I know that I can create my own food but I shouldn’t have to create basic foods like “Fried Chicken breast, boneless, skinless”.

Searching for ‘Saved’ foods often returns nothing for two or three attempts. Then my item appears or I give up & use the main search feature which returns my item w/ the “Saved” tag selected. Again, frustrating & time consuming.

I love the WW program & have had great success with it. Dealing w/ the search engine is the #1 reason why I sometimes avoid tracking. Fix this feature & the app gets 5 stars.

Fantastic! Positive structure to help me succeed!

I have found that using this app to record my foods and activities, and to Connect with other WW members in addition to attending Workshops, is the best way to succeed in my journey toward wellness. I tried so many other “programs” before WW. I would lose weight, gain it back. The yoyo went on for 3 decades. When I began using WW as my partner in healthfulness, my life began to change for the better. My BMI has gone from “obese” to “normal” and I have kept that healthy weight for nearly 2 years. I cannot recommend WW digital plus Workshops enough!

The app is not user friendly or easy to navigate

I left WW a year and a half ago because I got pregnant. Just joined back and the app is so cumbersome and not user friendly. I can’t find where to weigh in without scrolling all over and clicking all the icons on the bottom. My scanned food list has never updated - it has random things from 2-3 years ago that I can’t remove but if I scanned something 5 minutes ago it won’t show up (it has been like that since I downloaded the app originally). I think WW tried to simplify the app’s appearance but it is difficult to navigate. I would appreciate a new, straight forward app. I’m not downloading it for aesthetics; I am downloading it to work for me.

Excellent app - search bar needs improvement

It’s excellent except for the search bar. More often than not, I type a food or a meal I’ve created and it doesn’t appear anywhere and I have to figure out the points all over again or close the app and open again until it resets. Otherwise, it’s very user friendly and convenient. Everything is available to access quickly and the coaches are wonderful!

(I understand the thinking behind the new activity board but I preferred the previous display because I could see the graph for every day)

WW is amazing!

How I love thee? let me count the ways!

WW Mobile app is awesome. I love that I can scan on the go for items anywhere food is sold. Also loving the restaurant search feature. This app makes it easy to track food, search for points on products and at restaurants, and track weight weekly to see my progress. Plus, I can reach out to the WW community for support! Oh, did I mention that you can search recipes right at your fingertips! And, you can search for any kind of workouts too! I can go on and on, but you’ll need to experience the app for yourself! Go ahead, download the app. I dare ya!

Pretty easy to use

This app is pretty easy to use and is essentially a required tool for participating in WW. I wish there was an easy way to “report” a food that had incorrect or outdated nutritional information. There are often duplicate entries with different point values and when you don’t have package information, it’s hard to,pick the correct one. I also wish that when you used the recipe builder, basic ingredients displayed first, not “favorites” or foods I’ve recently added. When I entered sugar in a recipe, it was 9th in the list, under items like sugar free salad dressings. Flour was 7th. It’s frustrating.

Great App, only one critique

What a great resource for tracking points and finding new recipes. Love the ability to search restaurants and also scan foods while in store. My only critique is that it seems to lack the ability to share a created recipe or meal with others to make their tracking easier. My wife and I are both tracking our meals and it is tedious to have to scan foods or enter recipes twice. Maybe I’m missing something that already exists, but if it doesn’t already exist-it would be a great addition!

Designed for success!

I have struggled with my weight my entire life. I have a reasonably good background in nutrition and I am a very good cook. But, this app has helped me to realize it is not just what I eat, but how much! My favorite part of this app is the recipe creator. I can develop my own recipes, or tweak recipes I have been using, to help me stay on track and keep my family happy with what I put on the table. It has helped me to make a healthy eating improvement for all of us. Daily food tracking is easy and the food database is amazing! Awesome job WW! Thank you!

An Essential Part of My Life

Outside of Jesus, my husband, children, grands and family...😊🤷🏽‍♀️; This WW app is vital for my life . Tracking and all of the other highlights really helps me to stay focus, and connected . Although I’m not perfect in this journey.. I am faithful and committed, and recommitted to being as healthy and accountable as I can. WW helps me in a major way. It’s been 3 years, and although I made lifetime 2 years ago I’m currently 20lbs over.. such a journey ... but I have the tools and essentials to reset mindset and continue my journey thanks to this app and program .

New to this while diet thing. :-)

Between turning 45 this year and Covid-19 I’ve gained too much to type it say out loud. So after WW Webinar the last Saturday morning I decided to do something about it! I downloaded the app and took advantage of the 30 free trial and it has been sooooooo amazingly helpful!!! I’m more conscious of what I eat, when I eat, and how much I eat. The scan barcode is amazing and easy! The Babe Support Babes Pictures and positive support is just unreal!!!!! I feel that I will continue using the app and encourage others to do so as well!!!

Thank you WW!! I ❤️U!

Keeps me moving

I like the simplicity of the point system and the need to track. I may occasionally be a bit arbitrary and use quick point summary for hard to calculate meals, but it keeps me from going overboard. The thing I like most is the activity tracking. This summer, I set a goal to walk 70,000 steps per week. To date, I have had 21 straight weeks where I have achieved this goal. That’s over 600 miles of walking. Without the app, that would not have happened or I would not have been as motivated.

It works for me!

Thanks

Finally, I am the winner.

This app is truly working for me. It’s responsible for me being able to understand how to reach my weight lost goal in a healthy way. A list of food that count as zero has really been what I needed to stay encouraged. I’ve studied the information contained in this app. I learn something new everyday using this app that keep me from being hungry and yet not gain any weight while losing weight.

I am using this app everyday. I use it on my iPhone 11 pro max and the activity app does not work on it. I’ve tried everything I can think of to get it working without any success.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@weightwatchers.com. Thanks!

--WW Customer Care—

Couldn’t do it without the app

I live in a small community where WW meetings are only a couple times a week which is not real helpful for a working mom (who has the time for anything after work and kids). If it weren’t for the app there’s no way I would be doing the WW program. The live help that comes with the app is so important too. I don’t use it often but when I have found myself with a question that I just couldn’t find the answer too they were so helpful!! The app is a huge part of WW being so easy to navigate

I was skeptical but I love this app

I wasn’t sure if weight watchers was for me. This app is a great tool to scan items, learn which brands have the lowest points, and make smarter choices. It has helped me tweak my healthy habits, reminding me of how much oils and butter and dressing to use and correct portion sizes! The connect feature is wonderful to stay motivated and see others success with their helpful advice. This app makes it easy to track weight and see the weight loss journey!

I will keep using this even when I’ve finished my weight loss! It is a great tool!!

Love WW but app needs improvement

I love WW, and the app is decent, but there are some issues, as well as some things they could improve. One issue I’ve had for a year or longer is the badges/stickers (whatever they’re called), don’t work for me. I have a lot of different badges on my app that I haven’t earned. I’ve called WW to try to get it straightened out, but they haven’t been able to help me.

I would really like to have an option to set reminders for tracking. I would also like to see more recipes available in the app—maybe member recipes or something? A place to share recipes would be nice. Also an option for goal-setting would be fun!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

Activity needs fixed

I love WW for the most part, and although it really doesn’t matter as far as my weight loss goes if my activity points are there since I don’t use them for food, but if you are going to have it in the app and since your focus is on Wellness vs weight loss, you need to fix the bugs for the syncing. One day my activity is there, then the next day something doesn’t sync at all and upon multiple refreshes and uninstalling and reinstalling apps, my activity points never return. I fixed it yesterday, and it lasted one day. Today, again, my activity didn’t sync. I hope you get this fixed. It’s very frustrating.

We are so very sorry to hear of your ongoing troubles with your FitPoints syncing and appearing accurately. We understand this is extremely frustrating for you and we would like to assist you with getting this rectified. At your earliest convenience, please send an email with your WW membership information to ResolutionSupport@weightwatchers.com. Our Resolution Team would be happy to work on this with you. We hope to hear from you soon!

Works for me!

I joined Jan 1st, 2017 after having a breakdown the night before and talking to some family members that had used WW. I only use the online option, and I love how simple it is for me to use! I stay within my healthy eating point goals each day. I have found some support in Connect, but I think that portion of the app could be easier to use. I am proud and happy and ecstatic to say that in the 9 full months thy I have been a member I have lost 100 pounds! I still have some to lose, but I know I'll get there! Thank you Weight Watchers!

New To Weight Watchers

I am in my 60’s. After a life with no weight issues, I suddenly gained unwanted pounds. I was clueless as to how to eat properly and loose weight. Then my husband was diagnosed with terminal cancer and the next year was beyond stressful. A few months after my husband passed away, I realized that my eating habits along with over all health were at their lowest. I now weighed 50 lbs more than my healthy weight. Long story short, I joined WW’s This App along with the meetings are helping me enormously! This App helps me both track and evaluate my new life of healthy eating!

Thank You WW!

It works!

I’ve never dieted prior to this. I’ve lost 30 pounds in 5 months without specific exercise. WW helps me to make better food choices. That means bananas instead of cookies and salsa instead of cheese dip. It works. Never really hungry because I can eat all the shrimp, grilled chicken, or veggies I want. Estimating the points value for foods that are not in the database isn’t always precise but it doesn’t have to be. The fact that you’re trying/tracking is why the weight comes off. I find WW easy to use though it requires actually using it to work.

WW App

This app is extremely user-friendly. There are so many delicious and easy to prepare recipes. My husband is not on the plan but is enjoying many of the recipes. I love the ability to customize the recipes and create my own however, many times the drop-downs for the amounts are limited as are the ingredients. I also wish there were more recipes for one! The barcode scanner is extremely handy, so much so that I cannot grocery shop if I happened to leave my phone at home! Weight Watchers makes it fun to lose weight!

Better than it was

The WW app has improved some the past few years in that more foods are in the database. However, the recipes from the web aren’t there when you search. I use Skinnytaste recipes often and they don’t show up. My Fitness Pal is so much better yet I can’t use it because of the point tracking. I will continue to use it while I have the membership only because it helps me be more accountable. It could use lots of improvement with the database and the way it remembers things for you.

We appreciate you taking the time to share your thoughts. We will gladly share your feedback with the correct individuals here within our organization for review and consideration. We are always looking for ways to improve the WW mobile app and improve our member experience. Let us know if we can help you with anything further by emailing ResolutionSupport@weightwatchers.com. Thanks!

We review

Love love the WW app. It makes the program so easy! The easiness of the app has made it so much easier to track everything I eat and keep a running total of both points used and remaining for the day. This allows me to better plan my snacks and next meal. I joined WW because a co worker showed me the app and how easy it was to use. I especially like the scanner. I don’t buy a product if I don’t like the number of pints when I scan in the grocery store. Not stuck with food I won’t eat. Can’t say enough about the app and program. Love it!!!

Freestyle....It really works

I’m using the online Freestyle program. I eat pretty much what I want. No prepackaged foods. I eat all my own store bought foods. I eat out occasionally. It’s all about portion control and watching your dairy, carbs, red meat and mostly sugars. I’m never hungry because there are over 200 zero point items to nibble between or with meals. I know it’s harder for some to loose weight than others. I’ve lost around 65 lbs skiwly ovef about 9 months. I’ve reached my goal weight and will maintain a while and maybe try losing another 20-25 lbs. we’ll see.

Love WW and it's app!

WW is an amazing program designed to bring wellness into our lives. The app is very easy to use and is an indispensable tool that assists in your journey. It helps you track food, activity, and sleep. Coaching and support are readily available whether you read an article, get 1 minute coaching, attend a virtual weekly meeting, or get social with other members. The app offers free access to mindfulness and excercize activities. A weekly check-in helps you monitor your progress and set new goals. Definitely worth all the 5 stars I gave it.

I LOVED this app…until latest update

This app has been great, but the last update added more taps to get to things that were once immediately available. Stop adding more menus and added steps. Change the main screen back to include daily food so it’s right there, without needing to tap more to see it all. That’s the point of the app (tracking food) so it should not be behind a tap to access it! Please fix this back the way it was. Secondly, the notification hamburger menu makes no sense for use. Eliminate that and put it back the way things were.

WW app

I’ve joined WW 3 times over the years. I always got tired of tracking. I love the FreeStyle and zero points food program. The WW app is great. My grandson recently gave me his old smart phone and tracking has become so much easier. I love the barcode scanner. It’s great when I grocery shop . I’ve been at goal since August 2018. I really miss attending meetings. I hope that before too long we can get together again in person. I’ve continued to maintain and I am actually below my set goal weight. Still love FreeStyle and zero points program.

Love it!

I'm new to Weightwatchers. I previously used my fitness pal...this is so much easier, I don't know why I waited so long to join! I love fruits & veggies--they're zero. And hardly any weighing or measuring. I'm already losing weight and it is MINIMAL time to log stuff and be accountable!! I know I'll reach my goal with this plan!!

ADDENDUM: 10 months have elapsed, and I've reached my goal -- 35 lbs gone!!! Yes it was hard at times, but i was never deprived of anything I really wanted!! WW allowed me to lose those 35 lbs that I struggled with for 40 years!!! Join WW! You can do it and I'm living proof!

It’s an Awesome Tool

I have used this app for over 3 years - first 9 months was to lose weight and the past two and a half years has been to keep it off. I faithfully input everything I eat and drink every day just to hold myself accountable. I track all activity and water intake as well. I used the sleep part of the app for awhile but it didn’t synch with my Sleep Number bed so I got tired of inputting what the Sleep Number app already said. It has a couple of minor quirks but overall, it’s really well thought out. I live by it

Almost perfect

There are many things that are great about the app. It’s very responsive and content is top notch. I had the WW app years ago and this is a huge improvement!

My only complaint is the lack of ability to keep a running track of nutrition. As a diabetic it is also important to keep watch on my mea/daily carb intake. Right now I can only see carbs per item. To be able to view nutrition by meal and day would be great. Some people have to watch their sodium intake also. Points are great but as for nutrition and health conditions, being able to track other nutrients is a necessity.

So good!

Lost 17+ pounds under two months! Take your time enjoy the app! No rush the slower the better. Tried so many apps and I can promise you this is the best one! Yes you have to pay for a subscription but definitely worth it and not over priced. Don’t sit there wondering if you should get it, if you want to make a change to yourself and be the best version of you start it! Tracks weight, water, food, etc. and even has 24/7 live coaches with so many free workouts, stretches, yoga, and even dance videos! Trust me when I say this app is a NEED!!!

Amazing

I love ETools even when I eat 4Sure what I should not. I still track. I think ETools is awesome sauce 💃🥰. I may love it too much.

I am retiring and I’m trying to find a way to continue to budget WW in my life going forward.

It’s truly Amazing 😉

Retiring in a month I’m so happy the WW APP is affordable for me at this time. I do miss the Studio but I’m adjusting. Hoping for the outcome of eventually reaching my weight loss goal. The APP has everything and Connect is important as I can browse to get encouragement and see all the progress individuals are making in the studio as well.

Use Daily on my WW journey!

The app allows you to easily track your food. Most foods readily pop up and if you can’t find an item, with the nutrition info, it’s easy to add.

The scanner is a must when grocery shopping. It provides the point value for items and you can decide on the spot if you really want it, or if you should place it back on the shelf.

I use the WW app multiple times a day, whether tracking food, activity, or drawing inspiration from Connect. The app has been an essential constant companion during my WW journey.

Water tracker needs work

I was excited to see that we can finally track water in the app, but it isn’t very user friendly. I drink different size containers every day and I found that if I set it to track 17 oz container, and then I want to track my 12 oz seltzer, when I go back, it has deleted the water I tracked for my 17 oz containers. Also, I have a 40 oz container I use sometimes. It would be nice to be able to put your amount in to manually track. I’m going to go back to using a separate water tracking app. Otherwise I love the app!

I’ve already lost 10 pounds in 3 months!

I gained 15 pounds in one year which was A LOT on my normally petite 5’1” frame. I’m in my 50’s so menopause and hormonal changes was definitely part of that. I tried for a year to lose weight and just ended up gaining more! A friend suggested Weight Watchers and since i started on their digital plan, i never looked back. Something about keeping track of points made it fun, like a game, and before i knew it, i had lost 10 pounds! It made me conscious of my eating habits and the kind of food i was eating. WW works people!

WW is the Best!

Easiest plan I’ve ever followed, and this app is remarkable. I especially like the scanning feature because it educates you on every food, plus it ensures you are counting every bite. You can even scan in your own recipe, it then provides your points per serving, and you can save it for another time! I like the ideas the WW app provides, which makes it easy to stay on the plan and makes me feel confident I can do this indefinitely. Best part of all, I’m consistently losing weight, which I haven’t been able to do in years!!!

Generally a great app

I love it and the barcode scanner is great. There is one thing I wish it had and one problem. When I creat a new recipe, the app gets stuck on that recipe page and won’t go anywhere. I have to close the app and reopen it to get it to respond again. Also, I wish I could put in the nutritional value of things and get the equivalent points. Many recipes have the nutritional value but instead I have to search and enter every ingredient :( I love the app and the program, I just wish they would add the option of putting in nutritional value and getting your points

Mostly user friendly

I like the App except for the way to enter food and not being able to edit it more. Example some servings are too large there’s no way to enter half a serving. Also no way to enter multiple servings, you have to enter it twice etc. There’s no way to adjust the recipe if I add or subtract items that effects the points. This would make it more user friendly instead of having to find work arounds. Also sometimes the App loses connectivity but my internet is working so it’s the App. Otherwise I love this system and it’s working so far for me! Thanks

WW works, but the app is glitchy

When I first joined in October everything was running smoothly with the app, now it just seems full of glitches. It no longer syncs with my Apple Watch and I have to input all my steps manually everyday. When speaking to a coach about this months ago, she said WW was working on it. It doesn’t seem that they are, taking into account how long it’s been.

The past couple days it hasn’t changed the day on me when I first open the app. It’s on the day before. I start logging and then start wondering why I’m already over my points for the day. Then I have to move everything over to the current date. It’s frustrating... I wish they would fix these issues.

Hey there!

We are working hard to address the syncing issues in the upcoming updates! In the meantime you may be able to fix the issue by deleting and reinstalling the app and selecting Profile->Settings->Activity Settings->Apple Health and connect to Apple Health. Please get in touch with us at mobile-feedback@weightwatchers.com if you are still having issues. Thank you for your patience while we resolve these issues!

Losing weight has never been easier

With the WW app, tracking what I am going to eat or have eaten keeps me on to my goal. I also like the scanner where I can scan bar codes to see how many points per serving the food is before I purchase it. Another plus is if I am going to dine at a restaurant I can plan ahead before I order. I also like tracking my activity and checking what my weight has been in the past few months and seeing how much more I need to lose. I have lost 73 pounds so far and am 7 pounds from goal.

Absolutely Love WW App!

I love the WW program and only do the app which has worked amazingly well for me! Am having great success and I love what the app offers. Food tracking, weight recording, recipes, connecting with other WW on same path, Zero Point foods, extra weekly points! This program works while eating your food. I will track what eat probably for many years to come if not the rest of my life as it makes me very aware of exactly what I am eating. WW makes me eat healthily. So many ask what I am doing to loose weight and I can’t wait to tell them WW app!

Very Useful, increases tracking accessibility

This app is not without its glitches; however, it does a good job of making tracking accessible wherever & whenever it is needed. Having the ability to take a picture right from the tracker is a nice enhancement. I like that a few other of the Weight Watchers apps have been built into this one, like the barcode scanner, so that my screen doesn't get junked up with icons. I would like to see the notes section accessible in the mobile app, which it is not currently. Overall, this product is worth the few glitches.

Love the WW app

I have been using the WW tracker continuously for almost one year. I find it easy to use, convenient on my phone and iPad, and loaded with recipes, ideas and solid wellness information. I sync with my FitBit which makes activity tracking automatic. I like viewing my weight loss progress going back through the year. The ability to add my recipes or calculate points based on the nutritional value of other recipes from various online sites is a nice feature and makes it easy to create my favorite meals to track.

WW totally makes sense!

For over 45 years I thought that low carb was the only way I could control my weight. Every time I would put the weight back on when I would start eating fruit, bread, pasta etc. My friend has followed Weight Watchers for years and still has the same figure she had in high school,ugh! She joined WW again in January and sent me an invite...best decision I have made in years was to join. I feel great, not deprived, I am losing weight...what’s not to love! I think that every doctor when asked “ how do I lose weight?” Should suggest WW. ❤️

Upgrades are much appreciated

I noticed over the weeks that the new and improved WW app is much easier to track the foods. We are creatures of habit and eat a lot of the same things - or even do the same exercises. I love the messages you get when you lose weight or go way over your fit points. The only thing that I miss is a "notes" section for each day. I like to jot down different things I do....like keep track of my protein intake. I use the "notes" on my iPhone for that stuff. Ii love this app. It's easy to use. Thanks !!!

A promising journey

I feel that being a part of the WW app has been the best decision I have made in a long time. Even though I have joined the WW team several different times, this time I am so confident of my results that are still to come. Have lost twenty seven pounds. And still just as motivated as the day I started. I absolutely love how everything I need is right on my phone. I don’t have to go out to get weighed or go out to meetings. Feel so very lucky to be a part of a life promising change with a system that has changed my life. Thankyou!

WW stairway to a happy Heartman

Dear New people,

WW has worked good over the past times. My wife didn’t like the meetings. I did. However now that I have a Heartman, he tells me at wellness visit that even though I have weight the same most of my life, he says you have to be at 200 lbs before I hit 70. So my better half joined Weight Watchers with me, then she interviewed Gyms near us, decided LA Fitness was best fit for us. We started adding exercise to our lifestyle change. I’m down 14 lbs in 3 weeks, the app makes it simply to comply. Practice makes perfect.

God bless see you at 200

I love the app and this program

This program is great! I have lost weight and the connect app has been crucial in tracking my points used, and to keep up my motivation by consulting the community of like-minded people. Also, it has a large database of foods you can scan for nutritional info, and it is easy to create a food. I haven't yet made any recipes, but I hear that's something that can be a bit difficult. The only other thing I wish could be improved is that the app would send push notifications when someone interacts with you on the connect part of the app!

Love weight watcher but hate the app

I love weight watchers. I have lost weight on the program, but the app really needs some work. I really want a recent scan so I can quickly look back at foods I have scanned. I also want a recent food so I can easily look back at the food I have eaten recently and not just that day. I know I can look back at previous days, but I can’t re-track that item for my current day without either looking it up or rescanning it. I like being able track my recent meals, but often times my meals are a little different. I also would like to browse foods by points. I like the connect but I would like more if there were categories to connect with different people.

Freestyle is easy and it works for me

The program itself is very manageable and feels like something I can continue to do a long time. I’ve lost 15 lbs in 10 weeks. Sometimes takes a bit of experimenting to find what your body needs to lose. I actually found I needed to be eating more to keep loosing. So don’t be afraid to eat most of your weekly points! As for the app, it works well. My one complaint is that the library of foods and the search functions not quite as good as calorie counting apps like MyNetDiary that I used to use.

Great App

Turns loosing weight into a game, almost. I love being able to scan items in the supermarket before I decide to bring them home. That’s half the battle, keeping the high points items out of the house. Also, there are points for every item for every chain restaurant. It’s awesome. Also there is a great community setup similar to Facebook with many wonderful people in the same place you are. If you’re undecided 🤷‍♀️ give this a try. Not to mention the list of 200 free foods, which makes this app and new program awesome.

I have a feature suggestion!

It would be a huge help if there was a way to export recipe ingredients to some sort of shopping list, or at least have a shopping list view (although a way to check off the individual items as you get them would be great). That would really up the value for me.

Otherwise, the app helps me enormously (to become less enormous, lol). I only withheld a star because the app can be a bit buggy and freeze sometimes. I have a few other gripes, but they’re minor. It’s really made counting points and tracking stats very, very easy. Thanks!

Great App

I do WW Online only, so I depend heavily on the app. My favorite part is Connect and I rely heavily on it to stay engaged. I just wish that I could customize the app and it’s appearance. For example, I would love to change the background color or have a background with a cute little print. I find the new navy blue to be harsh and prefer the old color. This is a small thing but I would enjoy the experience even better. Otherwise, the app works very well and I can pull up or scan most of the food items that I eat when I track.

What I needed to make a change

The WW app was the missing element of changing my life for the better. I could lose weight via extended road cycling, but was unable to sustain it when seasons changed. The reason? I had no way of tracking the amount and quality of food I consumed. This app allows me to see a value—WW uses points—of every item I consume and then make educated decisions based on my allotment of daily points. I have lost over 50 pounds in 3.5 months through dedicated exercise and thoughtful decisions, which this app affords me.

They thought of everything

I am a weight watchers fan. Have had a life long battle with my love of food. When I go off track it takes me a while to rebound. This time around during the pandemic,I like the rest of the world, gained weight. After being vaccinated I was ready to live and get back on track. This app is fantastic. It records everything. Provides recipes, exercises and online videos and support. What more can you ask for? I love WW and the fact they are always looking at ways to keep it fresh!

Multi-dimensional lifestyle support

The app’s new features are marvelous and already I see it replacing a few others that I visited daily. That saves time, sure, and also makes it possible to manage my health and well being from a single source. During these uncertain times, I’m grateful that WW didn’t try to unveil a new plan. Instead, they gave us a resource hub to make the existing plan more relevant. This feels designed by people who use apps and who actually share the same objectives. I could not be happier with an upgrade.

Lifetime Weight Watcher

I did WW back in 1989 & become a Lifetime Member during the Food Exchanges counting program. Therefore, I kept “Food Diary” for about 2 years afterwards with great success. This new style of record keeping is OUTSTANDING! I’ve been in the 360 program since January with this new WW App...it’s so easy! Love, love, love this App! This new WW program App is so easy to follow—food diary, recipes & the ability to scan store products, food, drinks; etc. with info of points, serving size, to easily track! Can’t go wrong—I’ve lost 10% of my body weight in 2 months!

The only way!

Tried several weight loss programs. This is the only one that is sustainable. This app has everything you need and more. So much detail. Meal plans to get started. Support from members. Ask questions and get multiple answers. I asked for the favorite go-to snacks and got so many good responses. Recipes galore. Can create your own library of recipes and save any of the many you like that you’ve found in the app. Tracking is so simple, especially with Siri integration. It’s just so easy to be successful using this app!

Keeps me honest

Love that it has an extensive list of foods tracked. Makes it easy to know the points used and left for the day as well as your backup points left for the week. Wish there was a way to print what you ate for the week or month. At least online. Instead of marking all foods as favorites, have a way to mark those you want to try separately. Same for recipes. Then if you like what was tried, you can make it a favorite. Maybe a way to mark it to add as a grocery list. All in all I love the application.

The design of this app needs major work

It’s clunky. Getting to saved items is completely unintuitive and isn’t possible in context of adding food. No why would it be. Instead you have to go to your account settings. Every time. That’s so dumb.

It’s also almost impossible to change foods to a different day if needed. It simply won’t work to update the day from today to “yesterday” without multiple tries. And when it is successful, it only happens once per session and you have to close and restart the app. What?! I feel like this is a very wealthy company. Y’all can afford good design and user experience, especially when the whole crux of things revolves around using this app. Maybe a few user studies could have helped.

Love app but have a suggestion

I love the weight watchers app it is very user-friendly and I love the community it really provides a lot of support thank you. My suggestion I have they did not merit deducting a star but just for future improvement might be that you can put in your water target for the day and then it counts backwards so that you hit your goal and maybe you get some points when you log all the water and hit the goal. Just like you do with the points. I hope this helps thank you for listening :-)

WW Etools

I have been using these for well over a year now. I love the ease of use & the convenience of tracking my food no matter if I am at home or working on Capitol Hill. Because the Etools have kept me accountable I have lost nearly 80 lbs, made Lifetime, gotten off of a ton of meds & feel so much better. I will be adding the Active Link at the end of January. I look forward to spending the rest of my life as a healthy, fit & thin Grandma. Weight Watchers and the variety of tools helped me become the healthiest I've been in many years. Thanks!

Only thing that keeps me on track!

I’ve been on-again, off-again with the digital program over the last couple of years, always thinking okay, I have a handle on this, I can o this on my own. But as soon as I stop tracking, the weight slowly returns.

I love the accountability, how I can see my daily, weekly, monthly progress, and that it’s proving to be the best tool for me personally.

I’ve averaged a healthy and manageable weight loss of a little less than a pound a week. In 5 1/2 months, I’ve lost 19 pounds, and I feel better than I have in years. Healthy eating and accountability has become a habit, and I look forward to each day of responsible eating. This coming from the person who could not say no to a piece of cake or a few cookies. Now I can have one cookie, or a couple bites of cake and enjoy the treat, while being able to limit how much I eat.

Just make the decision to do it.

Easy to use, great resources available

I need something that is easy to use for tracking through the day. I love that it remembers food that I frequently eat, making it quick and easy to track my breakfast and lunch. The resources are very helpful. The community group is helpful even though I am not a “poster”. I use the community to search ideas for healthier foods. For example, if I’m heading out to eat I can search the community for a restaurant name and it will display posts that have low point ideas for where I’m going.

My experience with WW app

I have enjoyed the WW app. So much. Especially the restaurant part . I can go out to dinner and be able to choose whatever I want and stay within my smart points.

I also enjoy connect and seeing how supportive people are even to strangers. I like the before and after pictures .

Recently I figured out how to use a scanner and that is wonderful.

I am delighted with everything WW. This is definitely something I can do as a life change. I don’t feel deprived which helps me stay on program.

I track every day . I have only used some of my weekly’s twice in 6 months. Then only one or two.

I continue to track religiously. That seems to keep me focused . I need to spend more time in the gym and maybe just walking

I am just excited, I am only 15 lbs. from my goal. What an enjoyable program this is .having a little trouble sine cova19. Want sweets all the time

Saved me

This app has contributed a lot to my weight loss. From tracking your daily points to the recipes, tracking your weight, scanning items at the store when shopping to connecting with others. Oh and I can’t forget the restaurants options. The app keeps me accountable and I 100% recommended this app to anyone that is serious about getting healthy. It works! I am a true testament of this program. I started in Jan 2019 and my last weigh-in I’ve lost 65 lbs. I could not have done it without this program. Thank you!!!

It’s good

I think the app is good but could be a bit better. After using other apps, I find it helpful to know what you are eating as far as calories, carbs, protein and fat. I know that isn’t the WW way but that is what the points are based on.

A pie cart would be helpful. Let’s say you were having a difficult week, seeing your intake on a chart would help you see if you are over-consuming a certain food group.

Also being able to enter foods like a McDonald’s hamburger without certain condiments to get a more accurate point count.

Overall, the app is very user friendly and tracking is key to accountability and weight loss.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Won’t send me motivational messages anymore

I’ve been doing weight watchers for 4 months now and ever since I’ve hit my fourth month they have stopped sending me motivational messages every time I log my weight for the week. I’ve officially lost 10% of my body weight and I’ve received no message about that even though I logged my weight on my weigh in day. It’s disappointing because when someone is losing weight, it feels good to see some recognition, and so far I’m starting to see less and less of it, which is pretty discouraging. The app works fine, it has glitches sometimes though. I just wish they’d fix the messaging issue.

Annoying Syncing Issue

The app is great and I’ve had no problems with it until today. I added exercises in my fitbit app and synced to WW. I realized they weren’t quite right, so I edited them on fitbit. I came back to WW and one was added twice and the other three times. So now I have fitpoints I didn’t earn. There’s no way to edit or delete the fitbit exercises in the WW app. I swap points, so this really is inconvenient for this week.

For that to be my only problem, is a relief. Still I wish there were a way to edit or delete synced exercises in WW app. Please consider adding this feature in a future update.

We appreciate you taking the time to reach out to us. We apologize for any inconvenience this has caused and will be forwarding this to our teams for further review and consideration with future updates. If you ever need further assistance, don't hesitate to reach out to us. We are here to help!

-Weight Watchers Customer Care-

Great App

This app and the WW system makes it really easy to track your food! They have a huge database of food so you can pretty much find everything you eat. It’s also easy to enter your own recipes and it automatically calculates the points. They also have tons of restaurants on the system as well. You can also find almost any exercises to track as well. Only downfall is at first it was a tad hard to navigate. I also like that you can communicate with other people on the program for motivation.

Great and easy way to stay on track

This app is wonderful and has helped me stay on track and be successful. I would rate it 5 stars but I’ve been finding mistakes in the point values of quite a few store items. So if I think the point value seems wrong, I put in the nutritional info to make sure it’s correct or add my own correct version. It has taken away my confidence in the app, but it’s still better than any older tracking methods. And I use it for every piece of food I put in my mouth, 99.9% of the time!

Finally Getting It

It’s so easy to plan my day. The points are calculated for me, all I have to do is track. If I enjoy a bigger breakfast or lunch, I search the recipes for a 1 point dinner. If I go to a restaurant for dinner and treat myself to dessert, it’s easy to plan a few low point days. I never really understood rollover points before, now it’s done for me.

It’s been about 10 weeks, and I’ve lost 10 pounds. I have never felt deprived, or even like I am dieting. I just feel like I am eating in a healthy manner while still being able to enjoy life.

I love you WW

I joined Saturday and with the memorial holiday on Monday I figured I’ll start my new WW journey on Tuesday. After reviewing all the free foods and it was everything I eat and love, I made a decision to start that Saturday I joined. It’s only been 4 days but it’s been absolutely easy, I’m in my 4th day and I Conquered the holiday. WW’s has given me a new look on life and I’m so excited about my new journey. Food doesn’t control me, WW’s showed me that I have control now. Thank you WW, I am hopeful that this is my new lifestyle and together we can conquer all old bad habits and live life to its fullest. 🤗🤗🤗🤗

Great app - easy to use and helps keep me accountable.

This app is fantastic- easy to log and look up food, recipes, and even the restaurant information is very extensive. Love that I can track my food and activity and my overall journey in one app. The connect feature, especially the specialized groups is wonderful. It is so helpful to get support and encouragement and learn from others on the same journey.

The only feature I wish the app had was the ability to share foods or recipes directly with other members

So much better than before

I love this app! So easy to use. This is much easier than any calorie counter app I’ve used. I tried the WW app 5 years ago and really wasn’t a fan, but the have made so many improvements. They have a lot of foods on it, I rarely come across things I can’t find. Because so many foods are zero point I just track what it is and the suggested amount. I don’t worry too much about the zero point food when I’m in a hurry. I think those are the biggest reasons I was able to stick with it.

My Daily Food Intake

This App is Amazing! I can actually see everything, I mean everything I eat. Wow it makes a huge difference in my eating habits, and how my life revolves around eating. I am more aware of portions and the amount the food I consume throughout the whole day. So I recommend this App to everyone who wants to be aware of how they feel and eat. I was skeptical at first, I purchased 1 month to start, and my Aunt was so excited for me, she purchased a long term program for herself and extended my membership as well . Yippee- if I can do this, so can anybody

Like the WW app

I do like the WW app and it helps me keep track, but I get frustrated when a food name happens to be long and you can only view the number of characters that show in the preview window. So if the brand name takes up those characters, then you can’t see any other details of the product therefore making it impossible to track. We should be able to click on the preview name and then see the whole brand and product on the next level. For example, Wegmans Food You Feel Good About ... that is the brand which takes up all the characters so you can’t read which product they are referring to.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

🎃🎃

I am new to weightwatchers on line because I am not able to go to meetings

Right now . I would really love the option of going to a meeting just to meet with fellow weightwatchers and enjoy speaking to leaders in person. We pay quite a bit to use online and should have option at least once a month to buy products talk to leaders and get paper recipes and encouragement❤️ also there should be a recipe app from average people that have joined because believe it or not I cannot figure out what to eat 😂 happy losing

Not bad

The WW app works like it says it does, but there are insufficient internet recipes in the data base. I use Skinnytaste and other recipes that I find on line frequently, and I have to go through the tedious process of entering each ingredient into the app’s recipe builder, or use another weight loss app that has a larger data base to look up the nutritional info to put into the points calculator in this app. I am likely to go back to the other app, which is free without paying a membership fee, when my three months of WW I have paid for ends

Thanks for reaching out and for sharing your feedback. We truly appreciate hearing from our members and do use the suggestions we receive to better our products and services. We will make sure the correct teams are made aware of your feedback and are able to take everything into consideration. We are always here to help in any way possible, so please feel free to contact us at 1(800)651-6000, anytime. Thanks again for providing your review! We wish you continued success on your journey.

-Weight Watchers Resolution Team-

Works great!

I did the original weight watchers 15+ years ago and was really dragging my feet on this, not wanting to learn a new way (and still owning the original points slider). This is way more convenient! Day 4 and I’m already feeling different. The new method seems to be working and there’s so many more features and recipies and it’s so much easier to track points than before! I have to be honest, I feel like I’m getting my money’s worth. I’m impressed WW! Only feedback- make there a way to track points offline.

Use for Weight Watchers, A significant improvement over the old one

This is necessary for managing points on the program, and the new version is much better than the prior. I like being able to select multiple items out of favorites, and the application is easier to use. One area for improvement would be the response time. The the app seems slow to synchronize across the network. I would also like to see the food database be improved with more variety of foods.

Great app could be a bit more intuitive

I love this app, it’s the reason (along with daily exercise) my husband and I have each lost 30 lbs. over the past 72 days.

However there are a few things I feel could be improved.

1. Making it easier to add different types of exercise that isn’t walking or a listed workout.

2. Being able to add up water in different size containers without it zeroing out what has been tracked.

3. Correcting inaccurate point information for foods I find in search.

WW app vs meetings

I was a meeting person and always felt I had more success but found out when I missed one or two I wouldn’t follow through as well with my meal plan. Since I discovered the app is actually so easy to use even for those who feel technologically challenged, I can keep up with everything so much better. After playing with the app I have found ways to keep track, stay motivated and find food tracking simplified. Also I can look at others journey for inspiration. Thank you!

Pleasantly surprised

for the longest time i have avoided this site. I figured it was a scam, but now after all this time I have finally given it a go and so far so good. I ve tried other sites that just demand to much attention as far as updating this , sharing that, and this site also offers probably the same but not so pushy, or intimidating. I am on purple which for now works for me, I have a lot of zero foods that I can eat and I monitor how I will use my points. Easy app to use, and I already have lost a couple of pounds.

WW App is awesome!!

I’m on maintenance and I do my best to track everything that goes into my mouth. It has worked great thus far...better than trying find in a book calculate with a card.

Nothing I do wish is for some products to be further broken down to teaspoons like some of the peanuts butters as not all of them show up the same but it is ok. Sometimes you can’t find all forms of measurements so I guess or have to google conversions. Other than that It is great. If I had to use pen and paper I wouldn’t be as diligent to track.

Weight watchers app helps keep on track.

This is a useful app and I love the process of tracking everything I eat because it keeps me aware iOf what I need to do to make the changes to help me lose weight. There are some problems with the app that in all this time. WWhas yet to change. The navigation is not great and it is difficult at times to find favorites and put them in easily. The activity scales are confusing and rewards seem irrelevant. In spite of all this I would not want to be doing this without the app. Thanks

WW App worth it

This app offers a lot for its members. Oodles and goodies of recipes that individual users can edit to satisfy their personal preferences, recipes that can be saved to separate apps, and they can be marked as favorites. You’re able to create and save recipes. You can join communities, get encouraged by fellow members and coaches and offer encouragement to others. Bottom line - there’s a lot to do with this app to be successful in your weight loss journey. The app is reliable, as it doesn’t crash and response times to commands have been very good.

Better now!

Weight watchers is so much better with the app! I love this 21st century change! It actually makes eating healthier fun! Just scan the food and plug it into the categories and the ability to change quantity is awesome! Also love the weight tracking section! Great job team! I tried weight watchers years ago and it was too much effort! Actually doable now that fresh fruits and vegetables and lean chicken and fish are zero points! And smart that your daily points drop as you lose weight so weight loss continues!! Thanks so much!

Trudi

Search issues

In general I have always loved this app through many changes and have used it for years. In recent months as I’ve got back on track I’ve noticed that the search function has been really messed up. Foods are not coming up or coming up first that I know are there, or not in all the varieties I know exist (I.e. different kinds of meet, whether it’s raw or cooked, etc). When I go on the desktop site there is absolutely no problem with the search, only on the app and ESPECIALLY in the recipe builder. Not accurate results or even accurate to what I know WW has in their system which I know is extremely expansive.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Lost Weight !

I love WW on my iPhone! I have lost 30 pounds since September by using this app to track my food intake. The fact that I can scan a product before I buy it is very helpful! It encourages healthy eating habits, but doesn’t exclude any food. The Restaurant section is huge, and the ability to create your own recipes and save them is fantastic. Also, the many WW healthy recipes are easily prepared and handy. I just started to use the exercise tracking section of this app, I think I will like it when I get used to using it.

Love WW

I love this online program with WW . I love all the recipes, so many delicious recipes to choose from and I personally use many of them for cooking special occasions and for myself. I love the encouragement when you’ve exercised and when you’ve lost weight. I also love the rewards that you get for exercising I’ve have earned an amazing cookbook that I love ! Thank you WW for this amazing app not only the recipes and for my points system but also for the encouragement from other people that are losing weight some have victory and even some that are struggling ! Overall it’s a pretty amazing , I love this app

Freestyle

I followed WW about 50 years ago where everything had to be weighed - it was rather a pain! The Freestyle is SO easy I can’t believe I’m loosing weight! I’m full, never feel I’m on a “diet”, I love the feature on the app to scan bar codes, I love everything about WW! It’s turned me onto a whole new way of eating healthy (I’ve always eaten healthy, but had limited myself to about 4 foods I knew wouldn’t put weight on). Who new I could eat black beans and corn at 0 points. I’ll eat this way for the rest of my life...thanks WW for this sensible way of eating! Yahoo!

Easy and Rewarding

I rejoined WW a year ago January. I have struggled with my weight and trying to eat healthy and maintain! I guess the third time is the charm. I said I was here for life and still going strong. I still have my crazy days but the next day I am “back on the horse” so to speak because I know I have a weigh in coming up. It helps me to stay focused. The app is easier that writing everything down and nice to track activities. Been a great decision to come back and great people at the workshops that I look forward to seeing every week.

Recipe making

I really wish this app would calculate everything for when when you put in a recipe I am not that great at figuring up the serving size and figuring it all up. That would be a big help and I would love it if you’d make the app where a person can just reset and clear their history and be able to start all over, please add these😬 O can’t stand seeing all my old stuff on there when I’ve gotten off track for forever and might just want to start all over....yeah I’m a lil ocd about off things, lol

Success with WW tools

I belonged to Weight Watchers originally about 15 years ago. I joined WW in June of this year and I have been so successful this time. I am also planning for the long haul this time. I can not say enough nice things about the connect and the WW app. I believe my success this time is due to the tools WW is supplying us with. I tell all of my family and friends about it. I’ve lost 29 pounds thus far. I can’t thank WW enough! But mostly it was one Sunday when I was watching tv and I saw Opras, I love bread commercial. She was talking right to me! I LOVE BREAD TOO!! Thank You!!

Great WW Freestyle App

I made the decision to join WW Freestyle and went online and haven’t been to our local WW Studio to weigh in. It’s open today so will be going in for my first weigh in and to pick up my start up material. Meanwhile I couldn’t wait to start and found the App and it gave me everything I need to start my weight loss journey. I am four days in and I am excited to join the local group. Without the App, I couldn’t have started on this exciting journey. I tracked my meals and it explains the Free Style method with all the zero foods and the science behind it. Great App!

It works

I joined after my son and daughter in law showed me the app and told me how well it was working for them. I love the easy lookup and scanning, makes shopping so easy. I love finding those zero or minimal point foods. I find having the app and the freedom to spend my points my way very effective. Two months now with a week off for vacation and without being miserable I am down almost 25. This is the first diet I have nor been just trying to get to the end of. I think even when I reach goal I’ll keep my new good habits.

Great app

This has been a great help. There are a couple of things that could be improved. The barcode scanner button could be moved. It's too close to the profile button. Also scanning connection could be easier.

I give it only four stars because Connect can sometimes be really annoying. The "stars" are highlighted and trend but other equally inspiring stories and ideas or questions don't get any answers or support. I know it's a matter of timing and I have no suggestions on how to fix it.

On the other hand I never have to log in or had it freeze up.

Better->Best

I love this app! It has many features and is user-friendly. I adore the ability to scan a barcode and get the points value instantly. I REALLY wish there were more recipes available on it and that there was a way to sort the favorites by type, since I may not remember the exact name of a recipe and therefore have to scroll through the whole list to find it. Connect is a great place to go when my inspiration and desire are low and it’s nice to know it’s a safe environment where I can be truly open and honest about what’s going on in my head (or in my mouth😆).

10 lbs in 30 days

All the other reviews cover the important points of the app. The changes in the program have really made a difference. I had very little difficulty getting into the program and now sticking with it for a month.

I've lost 10 pounds with little or no effort. I'm sure it will slow down and it may take more effort later but getting started was quick, easy and a welcomed change from the myriad of other diets I have tried.

This feels more like a life change, not a diet. I love it.

Wish there were reminder settings.

Love the program and love the app. The food scanner is quick and easy and the interface is very user-friendly. My one problem is that there is no way to set up reminders or notifications in the app to help keep my tracking on track. The success of the program relies on the user keeping tabs on themselves and a reminder from the app that you could set for a certain time of day or to go off if you’ve stopped tracking regularly would be a great help!

Hope this comes with an update soon!

Thanks!

No excuses!!! You bite it then write it!

Love this app. Allows me to focus on the program and write down what I am eating throughout the day.

If I need immediate assistance I can go onto the connect feature which is so helpful. Allows me to connect with people who are working the same program and if I am not sure on what to do I ask and real people using the program chime in.

I love the HELP feature which also has WW staff answering my questions and I have allot of questions.

I am able to track my weekly weight loss and see the progress.

Could use some features

I really like the app, the last time I did weight watchers the app wasn’t an option so I like the change. There are a few things I would like to see in the app. The ability to connect to my fitness tracker (like my Apple Watch) so that it will track my fitness automatically. I would also like if I could share my daily food tracker/exercise with other members as motivation and ideas of other recipes and yummy thinks other people eat. I’m looking forward to my successful journey!

Wonderful App and Program

I have tried numerous diets in the past some with success some with not so much success. A friend of mine recently had lost a fair amount of weight and I asked him how he had done it and he said “the Weight Watchers app”. This past June 4th I looked into the app, downloaded it, and made my enrollment payment. This is now August 6th and I have lost 26 pounds so far. This app allows me to dine out easily, is a major assistant at the grocery store and makes meal planning as smooth as could be. Five stars and 10 thumbs up. Good job Weight Watchers.

Way to go! We're so happy to hear our plan has been working so well for you and your friend. It means so much to hear the feedback. If you ever need assistance along the way, don't hesitate to reach out to us. We are here for you!

-Weight Watchers Customer Care-

Easy, functional, & always there

I joined WW digital specifically for the app & I have no complaints. Easy to use, exactly like the website, the ability to scan UPCs (which is wonderful at the market or any store), and the ability to search by restaurant and points. I sync my Apple Watch/Health so my activity data automatically sync for FitPoints. I can easily search, find, or create recipes and meals as well as calculate points. Community and coaching support are at your fingertips. The only thing not on the app is your billing info. I love this app!

Lifesaver

The WW app has definitely helped to make my weight loss journey a huge success. I not only enjoy tracking and find it absolutely necessary but it offers a wealth of resources that are all necessary for success. There are inspirational stories in connect as well as opportunities to ask questions, recipes, exercise programs and even just articles of interest regarding nutrition. I started my journey March 6,2020 and have lost 47 pounds to date and rarely does a day goes by that I don’t track a food, activity or thought. Thank you WW!!

A Lifetime WW Member

The WW App is wonderful. I love recording every meal, snack, and drink that I consume on a daily basis. It is very helpful to see in writing, exactly what I am eating and it allows me to make changes to any meals, when necessary. I can also record exercise and see what I have accomplished, fitness wise. Both eating and exercise are very important factors towards weight loss and overall wellness in everyone’s life. When you put things in writing you are more committed to a successful outcome. I believe that the WW App is a very important tool to successful weight loss.

Say yes to WW

While I love the app, I dislike greatly that we cannot print recipes from the app. In addition, new recipes emailed to me must be accessed from the website rather than the app. Lastly, i have noticed recently that when typing in a food such as pears or apple, a variety of other food choices appear. I often have to scroll down the screen for the item I am looking for. I would prefer the item being searched appear at the top of the list. Thanks Team WW you are helping my goals become a reality.

Weight watchers

I love everything about this app. It's easy to do it all. Is it easy to search for foods, it's easy to scan products in the grocery store or at home, it's easy to track your weight it's easy and very enjoyable to view the contacts, Our online buddies that are doing the same thing in order to get better control of our eating. It's easy to upload pictures it's easy to get opinions about an outfit we may want to wear. It's fantastic and for me it makes the journey much more enjoyable.

Ww you rock

I am in a relationship with food I’m just in a healthy relationship now. I really enjoy having control in this relationship now weight watchers it’s on point with my mind and body. Weight watchers is forgiving but because it keeps you in control you’re right i’m back on track. Because it keeps you feeling good about yourself even when you mess up you know how easy it is to get back on track it lets me focus on other things happy things worthwhile things important things, and I am grateful

This app is a godsend

I’ve lost 40 pounds in 5 months, and it was basically EASY, thanks to WW and this app. It’s easy to use, has tons of features that really do help, and I couldn’t really ask for anything more. Put it this way: I like this program so much, I’ve thought about applying to the company to join as a coach...lol.

Seriously, if you’re thinking about losing weight and want to try something that isn’t a fad and won’t cause you to drastically change literally your entire life, you need to check this out.

The app is great and so helpful.

I love the app for so many things and ways that it works.

But since everything possible is on the app I get lost trying to find things or you click on a button and it takes you into the new area and it is a problem sometimes to get back to main page.

Once you figure out what you use most I have found I go days without touching any other parts of App. But it is great having so much available to you just hard to keep track sometimes where things are or how did I get on this page. Etc.

Joybelle36

This has helped me reach my goal which I thought I would never achieve. I am also thankful to have an iPhone to use this app. Thank you. I also need to mention the biggest change in WW is the emotional side of not to hold yourself guilty if you aren’t right on track. Forgive yourself and keep trying. Praise yourself when you track one meal. Then try and do two meals. Try to plan one meal ahead. Use your zero points to fill in the quantity of food. Have a bowl of veggies or fruit like grapes or grape tomatoes on which to snack.

Perfect Guardrails

The WW App is perfect for me. It’s keeps me in line everyday. I track everything that I eat regardless of what I eat. It teaches me to plan my eating around special events. If I know dinner will be more points, I eat zero point foods for breakfast and lunch. I can use my weekly points if need be. I learn that it is important to exercise regularly. I love this app. It is my personal coach. The recipes help me too when looking for healthy and tasty alternatives! ❤️ I can’t say enough. My weight loss journey is two months in and I am pleased with my steady progress.

Appolicious!

I just signed up last week,I am really enjoying learning how to navigate the app. It only took me a few minutes to start tracking my food and activity. Searching for the foods that I’d like to eat to enter into my tracking, well, it’s fun, it’s great to see the options and the recipes, it’s really helping me. It’s great to have one place to go to see my progress, using the app has encouraged me and supported me more than I thought it would. I finally feel hopeful that I will release all this weight!!

Thanks WW!

WW Works for me!

I absolutely love this app! It is super easy to use, easy to track, easy to fine foods like at a restaurant or at someone's house who's cooking for you and you don't know all the ingredients. I have lost over 46 pounds using this app. My only complaint is that when you scan barcodes many times it can't read the data or can't find the food. Then you have to enter it manually. It seems more often than not the scanner doesn't work. Why have a scanning option if it's not going to work?

WE app

I love this app. You can scan products for the number of points and decided if to purchase the item. I use it all the time at the grocery. Enjoy reading the connect comments. Good or bad non-food victories and food victories. Struggles we all seem to face. It’s a great tool to help us along our journeys.

I don’t like people posting pictures of themselves in their bras and underwear. They are not appealing and men are sight oriented and I consider some of these pictures as semi pornography.

I don’t mean to offend anyone but the pictures offend me!!!!!

Love!!

WW is the most amazing lifestyle change that I’ve ever made. And I don’t say app or program because it’s neither. It’s a lifestyle change that teaches you portion control, discipline while still having fun, and more importantly how to eat to live and not live to eat! I would recommend WW to anyone! I am 29, and morbidly obese. But since joining WW, I’m seeing differences and growth mentally, emotionally, physically, and even in my spiritual walk with God! Healthier all around! I was at the end of my rope, feeling hopeless. But now, every day is brand new and I’m so excited for the future!!

Product development

Would like to see an easier way to type in recipe ingredients to determine point values when there is no nutritional information provided. If there was a separate app/calculator within the WW app to do this it would be awesome. Right now I am finding it tedious to figure out point values for some of my favorite recipes. Even if I could scan the recipe and WW figures out the points. I’m not a software person but it seems like someone who was smart in that way could figure this out. Just a suggestion. Thanks.

Why I love my WW App!

I use the Points Chart not only to track my points to help me make good food choices, but to also count

the nutritional values in foods to help me calibrate the insulin I need to take for the foods I eat!💐💐🥘🥘🍿🍿🎊🎊💐💐. This is the closest program I have found on my life journey that helps me follow the ADA dietary recommendations for diabetics. I have been a diabetic for 50 2/3 years and my doctors are happy not only with my weight loss but also the difference WW has made in my health. Thank you for all you do to help me attain my health and goals. 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

WW Online using the great App

I joined WW Online about a year ago. I reached my goal weight about 5 months in and have been maintaining since then. I still log my meals everyday while in maintenance and it keeps me honest. The app is so easy to use that it is not time consuming at all. It remembers many of your favorite foods and the bar scanner is great when you are eating something new.

I love that it interacts with my Apple Watch and while I try not to eat the FitPoints it is great to see them adding up.

The Connect groups are fun and supportive.

Keeping me on track

I have been on weight watchers since September and reached my goal in November. I log in my food and exercise every day because it keeps me on track and I find that very helpful. I also like the fact that I can go to the supermarket and use the ww ap to see how many points there are on the foods I think of choosing. Thanks again😊 I am very frustrated because every time I have to do my lifetime member voucher it takes 45 minutes of frustration on the phone with you. I am one unhappy member😒😒😒😒😒!!

So easy!

I don’t respond well to a ton of structure and I’m not very techie. This program and app are very easy and intuitive to use. The food database is amazing and the barcode scan is practically instantaneous. The daily point system plus the roll over weekly points coupled with the fit Points keep me feeling on track but not smothered with excess tracking or overbearing rules- there’s enough wiggle room to keep me interested and feeling in control on my own terms, not somebody else’s. I’m actually having fun! Highly recommend.

WW review

I initially joined WW July 23, 2019 and as of October 22, 2019 I’ve lost 23.8 lbs. I love the WW app and use it religiously to track my foods and I especially love being able to scan foods at the grocery store plus the use of the 200+ zero points foods. After 3 months I decided that the digital membership was all I need as I have numerous support folks who constantly encourage me, so I’m not really new to WW. I do plan to continue using the digital plan even after I reach my goal weight. Thank you for bringing us something that is awesome and so easy to follow.

Virginia Gaulden

Love the App!!!

This is so convenient and inspiring. Everything you need in one place. I definitely recommend it. Still learning about everything you can do with the App! Thanks WW! 😀

I still rely on this app! We lost power and WIFI the other day and I felt lost without it! I love the recipe builder! I love the scanner! I love Connect! It's such a cool place to read what others are struggling with and how they have learned and overcome! It's so encouraging. It's also a place to give to others what I have learned and a place to share my weight loss journey. ❤️

Diets don’t work!!!

WW caused me to develop an eating disorder. There is so much research that diets don’t work, but WW feeds off of the insecurities of people to make money. The vast majority of people regain the weight they lost plus more because when dieting, your body enters survival mode, slows your metabolism and then holds on to extra fat. Whenever I would hit a plateau because my body had enter survival mode, my coach would encourage me to eat even less even though I wasn’t eating enough for even basic metabolic function. It is disordered to track every single “bite, lick, and taste.” It is disordered to not be able to enjoy a night out with friends for fear of going over your points. It is disordered to starve yourself all week to have enough points left over for the weekend

I am so happy that I stopped WW. My weight has stabilized and I am healthy now. No more yo yo dieting. No more fear of enjoying my life and going over points. No more weekly weigh ins as if a number in a scale determines if I did good that week.

WW should be ashamed of themselves. Promoting disordered eating to vulnerable people to make money

READ HEALTH AT EVERY SIZE. AND READ INTUITIVE EATING!!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Can’t get help

I’m very frustrated! It says here that an Apple Watch app is offered. I have downloaded the app on my watch but am unable to get past a screen that says to continue I must login on my phone. Have tried everything and cannot get past that screen. Was on the phone with WW technical and after a good while I’m told that there is no WW Apple Watch app and that I can only connect with the health app on my phone. I can connect with my health app just fine. I want to be able to see my daily SmartPoints and FitPoints like is displayed here in the App Store. So, is there a WW Apple Watch app or not?

Revolutionary

Has made a significance difference in my awareness to my eating and compatibility. Access and convenience to lessons all in one. My only frustration is when entering simple meal items the app brings up countless OTC shelf and product names. I.e. Speghetti and meatballs or chicken cordon blu. Most of these dinners are kitchen staple meals and not Trader Joe's. This is annoying and takes time.

I like the physical activity tracker but will probably never hook it up to a FitBit type tracker. I'm not certain if I'm burning extra calories but I guess that's the point.

I have really grown to like this method of accountability in my eating patterns.

Could stand some improvements

This app is a convenient way to track your food and exercise. However, it could use some tweaks. The portion size for a particular food is not always indicated. The search engine for food and exercise is cumbersome. Several times it has indicated I have no internet connection when that is not the case.

For the money you pay monthly for the weight watchers service online this app should be more powerful

That being said, it still beats paper and pencil!

THE BEST

I’ve lost 55 lbs - if you follow the program you WILL lose weight. It’s science. People who say that “it didn’t work for them” - I’m sorry - but THEY didn’t do the work... not the program. I know that is a little harsh but it’s true. The main thing you need to keep in mind is that zero point foods are a necessary part of your diet but should not be the only part. If you aren’t losing the way you want - try a couple of days where everything you eat has some sort of points to it. It will work. Trust it! Slow and steady.

I’m now one year in and just became Lifetime!! Slow and steady!!

And I’ve lost 20 lbs. That was my goal 1 year ago -1 Year is very reasonable!! I feel that it’s been such a positive and supportive program that has helped me be more real in my relationship with food, but more importantly with my relationship with health and well being!! I’m a “senior” first time subscriber- I had almost succumbed to being my mother - I only wish she had this opportunity and support tribe!! Thanks to WW- my only complaint is that I keep needing new belts to keep my old baggy pants on!! ❤️ Mary B

Lifesaver

WW has truly made a difference in my life. I lost the weight and have kept it off one day at a time for 3 years. The benefits from the weight loss have been tenfold. Of course for my body and health, but more importantly my head. So grateful.

My favorite part is the rewards. Each time I collect 1,500 I donate fresh fruits and veg to a family for a week. Love that symmetry.

(PS #wwofficial — please stop auto populating the comments section of the review. It is very disingenuous. In fact, it has stopped me several times from reviewing the app, which I love.)

Effective and Durable Weight loss

App is easy to use, keeps my privacy, and has helped me loose 30 pounds down to my ideal weight in 6 months. It has helped me maintain the weight loss an additional year. I believe the key to maintaining weight loss is to be able to stay on the program that got you there. The App makes it easy to adjust your diet to allow a weekly special meal. I find it helpful to be able to track my diet and exercise in the same App. Having a neighbor doing the same program was helpful.

WW app review after 5 days

I have lost 4 lbs! Easy to use to track my weight, enter food in which if it’s a typical meal - I can save it as a favorite and find it faster next time. It is so nice to have a wide variety of food to eat and it’s guiding me to more fresh fruits and vegetables which I know is better for me. I haven’t found the water tracker yet. It would be nice if they added a separate one in on the add page. Love this app! I haven’t felt ‘diet anxiety’. I am walking more so I can win points - just a little reward and feeling of accomplishment!

Ms

I lost 55 pounds since joining in February 2016. I would not have been as successful as I was without the app. My phone is always with me so it makes tracking my points easy. I even use it when grocery shopping to help me make good choices. You can also pull up recipes from the app and you have connect right at your finger tips. If I am having a rough day I find connect keeps me motivated. I would recommend anyone that is on weight watchers to use the app along as he meetings. It works, I never thought I could do it.

The right way to Healthy living. Thanks WW

I only needed to lose 15 lbs, but I could not do on . In fact, I kept creeping up on the scale each time I tried to lose.

I needed accountable and to track my food. So I joined on line and also included meetings. You need meetings for support and accountability.

The WW APP is very easy to navigate. So many restaurants included in the tracking process. And the ability to scan right off the food package is convenient too.

I’m now a lifetime member. When I start to get off track...it’s back to the WW App !!!!

WW app makes it so easy to do!!

I love the WW app. I did weight watchers in 2012 so I can tell you the app makes it easy to track everything food and activity. I love that it makes it easy to pull up restaurants and see how many points are for each dish they serve so I can make healthier choices. It also has a community like Facebook to share or ask questions with. I wasn’t sure on the app where to find zero foods so I asked on the community and got my answer from several helpful people plus there are recipes too!

Simple to use and helpful

The app has helped me with providing some additional tools to help make my journey easier for me to stay focused in tracking- love the barcode scanner it helps me by scanning things quick helping me to make better choices especially when I’m in the store. Has a lot of the restaurants that I eat at or ones where I could pull a comparable meal to get close to what I am eating for the point value.

Love love the connect family and being able to connect to them where ever I might be.

Excellent Ap

The WW ap keeps every part of my journey organized and accessible. The tracking feature is easy to use and contains every food you can imagine. I love building recipes and then saving them in my favorites for easy access the next time I make the recipe. The recipe section is huge, so many choices! You should never get bored of eating the same thing everyday! I enjoy using the fiton ap, heads-space and checking in on Connect. Overall, it’s the best ap to help you reach you healthy and happy goals!

It works!!!

My only complaint is having to put items in manually, when you’re paying for a premium service every food that could be put in there should already be put in there and accurately by the WW company, I don’t think it’s right to pay for a premium service and have to submit food into it manually!

However, WW is probably the best and only way to lose weight and keep it off and re-train your brain to eat right and make good choices, I love it and it is great thank you

Why do you keep making tracking harder?

I hate the latest version.

Why did you hide the food log and add extra steps? There’s so much real estate spent on pushing WW products and services.

Why are you no longer showing recent meals in the frequent foods? Used to be so easy to track same breakfast two days in a row.

“Make your life easier” panels make my life harder. I already have my fitness tracker synced so why do you keep telling me to sync it? I don’t have a sleep tracker so let me dismiss that forever. I dismiss panels for the week and they return the next day.

Why is the tracker showing Sunday’s fit points and Saturday’s sleep on Monday when both have been updated for today?

BTW, have never been able to get tracking by Siri Shortcuts to work and connection to Apple Watch doesn’t work right either, but those are minor.

Why do you keep “fixing” what’s not broken and what’s your QA process and process for gathering feedback on possible enhancements? I have a hard time believing users are asking for or saying that they like these changes.

Congrats on your success! We appreciate your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

Miss ability to quick track meals

Updated app today and disappointed to see you’re still including member posts on the main page again. I preferred to see them on Connect if I choose to view them, not have them pop up immediately when scrolling the page. Is there a way to opt not to view?

Also…I had used the quick swipe to add a repeated meal from one day to the next. Much preferred the former format for logging meals and the extra step of having to open the food log each time is a nuisance.

Would love for you to add a print option for recipes I create in the recipe builder.

Hi! We’ve made some changes. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. If this does not rectify the issue you are having, please email us at ResolutionSupport@weightwatchers.com.

--WW Customer Care—

Crashing after iOS8 Update

I agree with most points made recently by other reviewers. Additionally, the app crashes since the iOS8 update after tracking one or a short list after hitting track. Can't navigate to any other feature(s); must re-open app. Please fix. I am successful when I can track!! Also why does my scanned list of foods disappear when there is a program update? Extremely frustrating. There seems to be a limit on the number of Favorite items.

Much improved

Used to have a lot of problems with it hanging. Now it’s very stable. Generally makes it really easy to track food which is the key element to losing weight, also integrations with Garmin/Fitbit work well. Two suggestions: 1) if you create a new food or recipe there should be a way to share with one of your contacts in the app (eg my wife as we’re often eating the same things) 2) when entering a recipe it’s too easy to swipe up to navigate and I seem to get dumped out of the recipe entry and lose everything. Other than that would be 5 stars!

I really like the app!

So I do like the w.w. App. It is easy to do and figure out( I’m not that tech. Savy) The only thing I wish they would improve is when your looking for a food to add to your diet journal, that it was a little more specific. For instance I wanted to add a slice of mushroom pizza, but there were a ton of options and the points varied from 5 points to 10 + points. So I try to pick a number in the middle. Hoping I don’t cut myself short on points or not do enough points. If that makes sense. Besides that I really like the app. And have loss quite a bit of weight so far!!

I GOT THIS

Stopped since I got diagnosed with MS ... I was depressed and gave up but then a light went on!! I said (with my husband who is very supportive) don’t let anything negative come over you I can, will & have to believe that my weight should not be an issue it was just letting me think “oh poor me” so was depressed then the light hit again! I got to back on track doing great and loving it again. Now I’m NOT GOING ANYWHERE so please remind me if I ever WANNA STOP & have no hope “MARIA DO NOT Do it just believe” I have come so far anyway so why not get to the end! So I GOT THIS!

Good app

I really am enjoying this app and losing weight. I just wish there were a couple things that you could do and the app doesn’t have an option for it. I would like to be able to import recipes from the internet or other apps, like Pinterest. That way I can convert it to points and save it. I would like to be able to send a recipe to another specific member without having to share it to a community. Also have an ability to upload new restaurant’s in my local area. Otherwise this is a great app. I am really enjoying all the recipes.

Love the Weight Watchers App

I love the app! Tracking what I eat has surprised me. I didn’t think I could do it. I’ve tried many diets that didn’t work. What I love most about Weight Watchers is that I have so many choices! If you’ve used your points for the day and it’s only late afternoon, you can use your Zero Points foods to get you through the rest of your day. I never used to really think about what I was eating until I started tracking, now it’s right in front of me. I’ve lost 24 pounds and will keep going!!

I love it, so PLEASE don't change it!

I’ve had no issues with the app other than slow or no access in the grocery store, but I think that is on the part of the internet access of the store. I use it every day to check point values and to track my food and activity (the activity points earned is another story - I don’t agree with losing 3 points for every activity because they are already taken into account). Otherwise, it works perfectly, so please don’t make any changes!!

All encompassing

I thoroughly enjoy the WW App and use it multiple times during the course of my day.

Not only does it furnish and track my points, it gives me great recipes, ideas, and information. Having a history of my foods, activity, and weight is extremely important to me.

In addition, the App connects me to other members and WW coaches.

Having the ability to read about others plights and successes truly helps me through my journey. Having a coach available 24/7 not only gives me peace of mind, but has rescued me on more than one occasion.

The scanner is a life saver and helps me to navigate my way through the supermarket.

My favorite part of the App is accumulating wins and donating them. Such a brilliant way of rewarding members and helping others in need. Bravo WW!

The studio registration process can be improved upon. You should get an Email confirmation after you register and you should have the capability of canceling if necessary.

Great app... wish I could look at weeks that have passed to see my old patterns

Love the app! The one thing I wish it would let me do that it doesnt is look at previous weeks to see what I ate and see why I lost more weight one week than I did another. *one more thought is maybe well this could be difficult but having national restaurants like chipotle and panera bread food items on their menus that you could count points from. That might be difficult to do tho.

Thanks! I have lost 20 lbs! Looking forward to continuing with it for months to come. Great program.

Intuitive and Easy to Navigate

I have tried so many different mindfulness or food tracking or exercise apps. WW is the best I have used so far! I love that I can enter my own recipes and it gives me the points. I love that I can scan barcodes at the store. I love that I can change amounts and sizes of things I have eaten on a recipe I track. There is a lot visually going on but overall it has been easy and eye opening to use! The only down side is I can’t see my past weeks activities. I don’t know if it’s an app glitch or an Apple Watch/ my health issue. It keeps the current week and then I want to look back and my past week isn’t there. 🤷🏼‍♀️

Update:

Con: I have noticed entering recipes sometimes I get kicked out while entering and nothing is saved. It’s super frustrating when you’ve entered almost a full recipe!

Pro: I have found things easier to navigate the more I use it and the barcode scanner is awesome at the grocery!

Tried and TRUE!

WW, as most of us know, has been around > 100 years! In fact, long ago my mom even received a DIAMOND weight loss pendant from them at the time. Doctors are quick to recommend this program, NOT a “diet”. Ive been on multiple Apps for health and diet/exercise, to compare. WW is reasonable, user-friendly, and gives you incentives(WW gifts)for lengthy tracking. They work with you reasonably. I’ve left before and have come back sooner than later again. This is your buddy checking in on you! DONT give up!

Keeping me in check!!

I love this App!! It has so much more than I knew when I first started. Not just tracking, zero points, smart points and the barcode scanner but recipes, meditation and activity help!! It has Connect where you can actually connect with other members who are experiencing the same joys, pitfalls, and triumphs you are!! You just have to use it!! Keep yourself (myself in check) thanks My WW- this 2020 is my road to success and my goal~ nearly there and with the right Mindset and this APP I can do it!! 😊❤️

The app

This has played a huge roll in keeping me on track. Recipes fight boredom, connect offers encouragement, fit on and active encourages movement even when I can’t get outside, the scanner makes shopping easier, being able to get answers right away to questions I have, articles are interesting and health beneficial, virtual meetings are so convenient I have not missed one, and tracking couldn’t be easier.....need I say more? I have the confidence to succeed that I never had before. 5 stars and more!

Getting me through quarantine

I did weight watchers years ago and while the program was very helpful, the app was not. I’ve been doing it again this year and I have to say, this redesigned app is a game changer. I started back the week before we went into quarantine, so I’ve only been to one in-person meeting. Without the app, I would have given up, I’m sure. But the app has kept me connected and accountable. Consequently, I’ve lost 44 lbs since March! I never would have gotten through quarantine without this.

Inclusion of Nutrients in Diary

I love this app and it really has helped me lose weight and stay on track with my diet. The only thing I would change is to include vitamins, minerals, nutrients, cholesterol , fat, fiber, etc., in the food diary so we could see how we were doing in reaching our dietary recommended doses of each. I think that would be beneficial for individuals with dietary concerns, i.e. low iron content, etc.

I also think the inclusion of a nickname on reviews is unnecessary. Nicknames, if they’re needed, should just be assigned randomly by the computer.

👍🏻

I like most everything about the app, sometime it feels like there are more steps than necessary to get to some things, like creating your own recipe. I don’t like the recent update to tracking food, it used to all fit on the screen but now I have to scroll down to hit the ‘update food’ button and I always end up hitting some other part that messes up the numbers, you have hit the screen in the right place to get it to scroll. Not the worst thing, just kind of annoying. Otherwise I really like how easy the app is to use and track

WW

I love the WW app. I am so busy with work and supporting my large family that I rarely make the meetings. Because of the daily tracking with the app, I have lost 35 pounds in 4 months. I have also used the chat feature when I have questions or need suggestions. It’s also wonderful that I am able to sync my steps and brisk walking to the app to obtain extra fit points. I also love the points given for the number of meals tracked. I am well on my way to my next reward! I would recommend it to all! Thank you WW!!!!

Phenomenal for Your Healthy Lifestyle Journey!

I truly love love love WW! The app makes it super easy to be aware of the effects of food choices on my body and weight goals. Whether you are trying to lose weight, gain muscle, or maintain, this app and WW gives you the tools necessary to succeed! I can create and edit recipes, and they have a BUNCH of recipes available to choose from! Within the app there is a list of restaurants and fast food places with all the different foods they offer and their point value! Amazing! I would highly recommend WW!

Overall satisfied

I have been a WW member for 5 years now and have found the app to have improved quite a bit in the past 5 years. I’m not a big fan of where the weight tracking chart is located. It seems like it is something you have to search for now versus it just being in the toolbar at the bottom. There are also times when I search a food and the app just shows me random foods that are not related to what I’m searching for. Overall I am satisfied though and would definitely recommend WW and this app to friends and family.

Inspirational

Having this app gives me the ability to keep track of what I eat and what I do for my daily activity. It inspires me to be honest with myself, especially when I know I have a “weigh in day” once a week. I also get a lot of inspiration from others online within this app as we cheer each other on when we are doing good, but also when we are struggling. This is an app that is MUCH more than just about weight loss. It’s about being accountable and being supported and supportive.

Love the new WW!!

I remember when my mom first tired it back when there was a book and let me tell you how much easier everything is!!! When you join WW it makes it easy to lose weight and become more knowledgeable. It keeps you mindful. You know what you’re eating and potentially how it can affect your body based off your choices before WW. First diet that is clear with its directions and makes me feel happy and proud when reaching goals and it has truly changed my out look on foods, meals and portion control!

WW app user since 2011

I have been an online member since 2011 and have had the app that long as well. As a WW online only member the app is crucial to success. I have seen so many updates and have gone through so many glitches but the past year or so WW has been on top of their game to produce updates with the least hiccups possible so it’s a smoother transition when they update their entire program as well. As for as the latest WW program “myWW” I am loving it and the way the app lets you switch between plans with ease!

Good App but room for improvement

I’ve used a lot of tracking apps over the years; this app is good, but it could be better. It’s fairly straightforward to use, which is a plus. However, it would be nice if some of the features were more customizable.

I would love to be able to track food IN THE ORDER it’s eaten (ie not lumping all snacks together at the bottom of the tracker): it would be great also if we could track water consumption, as well as vitamins/supplements.

I’d recommend that the developers of the app check out CARB MANAGER and MY FITNESS PAL and maybe copy some of those features. That would help kick this app to the next level.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Comradery

Over the years I have made so many connections with people who are like minded and others who have a totally different life circumstance. But together we all have found encouragement, hope, and for me success in my weight loss journey.

I have actually met several Connect friends at different gathering location, from all over the US. We hug, learn each other’s “real names”, sharing stories and really encourage one another.

I love Connect. It’s become a very important tool to keep in touch with my new WW family.

My thoughts

This is such a wonderful tool to aid in my Weight Watcher journey. It’s so much easier than before and I just love the changes that help you find your food point values❤️😊Free style is making a difference in more and more lives everyday

Staying healthy is more important than the loses and goals I’ve reached, but reaching goal is possible and I’m still a work

in progress . Thank you director #wellness coach Regina and thanks to the Brooks Team🙏🏻😍

Never stop working to achieve your best self, WW works and I’m so glad I started 5 years and counting😊

Couldn’t do this without this App

This app makes it so easy to scan foods so you know the points BEFORE you eat them.

It’s so easy! No need to write your meals down, all you do is scan it, then track it.

Weight Watchers is the best program out there because it focuses on getting you healthy and by doing that you will loose weight. No foods are off limits but you’ll quickly learn what foods are better for you. If you stick with it you can loose weight and keep it off. You’ll feel better too! Love love this App!!!

A great app over all!

This app has a lots and lots a good features! I just started the new program but have been on weight watchers in the past. It is always successful. Love the bar scanner feature!!! Imrovement's?... I would like to be able to see my activity points accumulate. There may be a way but for me that feature is not very user-friendly. I would also like to go back to the day before or the week before and "copy" an entry so that it would stay on both days. This would be great. But, as I said, overall this is a wonderful program and a great app!!

Need my Points Back!

This app functions wonderfully and I gave it 5 stars last year. However, with the change to the FreeStyle Plan, the barscanner and food/restaurant databases are virtually worthless as the points they display are all discounted based on their “free food” content. I’m sorry, but beans, corn, peas, chicken, fish, eggs, and yogurt all have calories. And those calories ADD UP!!!! Think twice before sabotaging your weight loss efforts with this app and program. There are plenty of worthwhile alternatives out there, but for the moment, I’d steer clear of this one.

Helping me stay on track!

Joined WW on jan 10th and I’m down 10 so far with the help of this app. Only one enhancement I would suggest is a break down somewhere that it tells you “you ate these many carbs, this much in sugar, you need to eat more fruits/veggies.” Weight watchers is great because it sets you up for a lifetime of mindfulness but they need to emphasize in the app how you do it. Technically I could drink one milkshake a day and an app and be within points. But that’s clearly not setting me up long term. It would be nice to know where I need to improve.

Frustrating for Fitness Fans

I am a Lifetime member, and have used the app with my Apple Watch Series 2 for nearly a year. I complete my rings every day, including a Move goal of 600 calories. This converts to 15 fitness points daily on average.

The problem is that on Monday, the WW app correctly awards points for both specific timed workouts (such as the elliptical or running), as well as steps outside those workouts, reflected in Apple Health. By the end of the week, the Apple Health data is no longer shown for Monday. Subsequent syncs delete data progressively through the week. Despite actually exceeding my 100 point weekly activity goal, the app asks if I would like to reduce my goal—since its calculation no longer includes all Apple Health data. Not the least motivational.

I have screen captures showing this phenomena, and have tried reporting this bug to WW and have never had a response to any of the chat sessions I’ve initiated.

Very poor customer support for this aspect of an otherwise wonderful program.

Recipe creator change

Enjoy the app, but would be great if in the recipe creator you could put a specific serving size amount. For instance, when I make my recipes, I weigh the whole finished recipe in grams so that for each meal I can just measure out a certain amount of grams and know the exact points. So I wish it asked for whole amount of recipe is ____ grams (or ounces, however you want to weigh) and then have serving size is ___grams (oz, etc.) so you can change the serving size based on how many grams you want for that meal without having to calculate it all yourself. Other than that I really like it!

Better than other food tracking apps

Love. Love. Love. I tried the Fitness Pal app and it took me 20 minutes to enter breakfast. By dinner, I'd given up on the app. With the WW app, I can enter 3 meals and several snacks in less than a minute. There’s a feature that lets you record and name frequent meals so you don’t have to enter all the items every time. They say those who track what they eat lose more weight than those who don't. It's the best app for tracking your food as it has the point values for everything. I love this app!

Thank you for letting us know our app features have been helpful for you along your journey. We wish you continued success! We're always here if you ever need any assistance.

-Weight Watchers Customer Care-

I love the app but some times it stalls

The app is great and the easiest way to track points & activity. It’s easy to connect with other people who are going through what I am with my weight. I like having my own personal private community in this app.

But sometimes & frequently on the weekends it stalls. The scanner will pick up a food, but not change the screen to show me the points. Sometimes when I log on it takes a long time to open

Just a few bugs I’m sure they are working out.

Keeps me on track!

I love this ap. Even if you’ve used it for a while and think you’ve got it down and don’t need to continue with it- it is a bit pricey- think twice! I find using the ap keeps me from cheating and helps heighten awareness with food choices. The two things I don’t like are there is no “contact us” number to call and stopping service is impossible to figure out. (My daughter’s issue, not mine) Also, I wish there was a way to save recipes I’ve tried and loved. Thus, four stars, not 5.

Yet another negative review

Horrible upgrade. Members deserve a refund for this month if improvements aren't made ASAP. Nevermind the unnecessarily overblown screen graphics, the loss of functionality makes the app practically unusable. I track a meal, go back a few hours later...last meal partially not there anymore. Re-enter old meal, enter current meal, next day...some items missing, some double counted. The point of the program is to track points and their own app can't consistently and reliably track points!

My quick results shocked me

I've always struggled with my weight. This is the first system that showed real results and guided me in a way that I've always needed.

I can still eat what I want, but I'm also encouraged to try alternative, healthy meals with similar delicious tastes. The recipes are awesome, and I find myself creating my own!

And the connect feature keeps me going. Seeing other people's success inspires me to not give up. And there are lots of times that I want give up. It's a constant reminder that I'm not alone in this.

I agree, I LOVE this App but it needs work

I just started Weight Watchers a few days ago. I have already started losing weight and I couldn’t do it without this App, so a big THANK YOU to the creators. It does need some work though. I have been using My Fitness Pal for years and find it’s tracking much easier to find and log food and excercise. I was never really successful with losing weight though and I believe the difference is the point system that Weight Watchers has developed. This started working for me immediately!

Comprehensive

Awesome app for weight loss. It keeps me current with my exercise and weight loss goals when social distancing is important. This app is easy to use once the navigation is mastered. The notifications to keep up daily foods eaten is terrific on a busy day. The fact I am able to keep track on the go, plan selections in a restaurant before ordering to stay within my points, and the vast library of foods within the system will make this my go to tool for losing and maintaining my weight goal. Way to go WW!

Work in Progress

It’s a challenge to keep up with everything like ahh cking in with what I’m eating and my progress But it’s easy to, but sometimes forget. I love that I’m not the only one struggling to be HEALTHY & eat SENSIBLY. I too at times get very frustrated, but I’m thankful that I’m not only, my daughter is also a Weight Watcher groupie🤪🙌🏽🙌🏽🙌🏽❤️💐🥰 She helps me a lot... I love her to pieces... Thanks WW!! I’m aiming to get to my goal and also earn my rewards 🎖 I CAN TO ALL THINGS THROUGH CHRIST JESUS. Jesus said to him, “If you can believe, all things are possible to him who believes.” Mark 9:23 NKJV

Love WW

I love our WW app, really helps you to plan you eating days,!and then if you have a Surprise happen, you just readjust what your eating or control by portion size. You can have anything you want in moderation! Love this app! So many Restaurants & so many foods others share, the groups have you covered!I wish that the icons for this time of the day was a little bigger or a different color I have trouble seeing them I have a cataract in one hour that’s not operable yet and sometimes it’s makes it hard to see him LOVE WW ! Doris Torrance, Deer Park, TX

Keeps me on track!

I love the WW app...I can check points “real time” when I’m in the market. It took me awhile to figure out how it works, but now I find it easy to use. 3 months and 25 pounds later: I’m still loving this app! It keeps me organized and keeps me honest. I’m rockin’ purple! Thank you WW 😍 8 months and 41 pounds later: I’m higher than a kite! WW and this app have enabled me to lose weight while also increasing my exercise. I’m so impressed with this program and imagine I will be a life-long member...Truly a life style, not a diet. Thank you WW!

Love the app!

The app is my link to success! I always use the scanner to shop. I put things back on the shelf and find alternative products if something has too many points. The app has a terrific tracker. I enjoy the freedom of eating carbs without feeling guilty, because I just track them. I used “chat” yesterday. The response was quick and very easy to understand. I use the recipes and put in my own. The app is a great resource and organizer! I’m addicted to connect. Eventually, I will use the fitness piece. Love the app!

Ww site newbie

At first was intimidated . But found it way to navigate. Enjoy the recipe builder part for my planning the week . Tracking is so much easier . Community support is good also .

Been on the site for a long while now and love it. Have so many friends in the community that give support and I can give support . Love the recipe builder and using it every week , sometimes twice a week . Love the Activity App . It just is not connected to my IPhone which tracts my steps and stair climbing . So all I can do is add the minutes .

We are glad to hear our app has become a part of your lifestyle! We are here for you every step of the way.

-Weight Watchers Customer Care-

Using the app has made all the difference!

I’ve been on WW before with limited success. I started again in January, but I’m nailing it this time because I’m using the app every day. I track every meal, I scan items to check the points, and I’m tracking my activity too. One of the things that I especially love is the ability to see how others are doing on Connect. I find their stories and messages funny, motivating and extremely supportive. I owe a lot of my success on program to the WW app. I love it!

Agree with other good reviews!

Weight watchers app & tech has improved in huge ways. I’ve tried all of these, MyFitnessPal, Noom, Beachbody, you name it. WW is still the best one and the only one I ever really stick with for any period of time. If you’re a mega athlete and you want to down protein shakes with a daily 2 hour workout, and have no trouble saying no to a bagel, then yeah it might not be entirely for you. For the rest of us who are just trying to make it through this pandemic without gaining 100 lbs, this is for you!! Recommend!! 🙌

Loving this app

I find that when I have this app I keep on my eating plan and keep faithful to it. I was off the app for awhile and it felt like I was floundering.

I love the app when I am grocery shopping. It really grounds me then, especially when I am contemplating new items that I am unfamiliar with. It is a great compass and I have now lost well over 40 lbs! With using the app I feel more confident that I will continue losing. The app also helps me at restaurants when I am at a loss at what to order. Then it is absolutely a fantastic helper!

Great App

This App is very easy to use. It keeps you connected to other WW for support and recipe ideas. It makes tracking very simple and remembers the foods you use frequently. I love the holistic approach and the growth mindset. You have access to exercise, mediation and sleep tracking and reminders. I love it! My only knock is that at times it freezes and you can't access your account or the barcode feature. Seems to freeze most when you’re on the go or while out shopping at the grocery stores.

This app is next level annoying

I’ve been happy to be back to weight watchers, and have found success in my weight loss goals- all smiled there.

But this app has been nothing short of annoying to use. Constantly logged out. App doesn’t show progress unless you scroll back to a previous week, and then back again. Moving things from one date to another works 1 in 5 times. If you go back to track because you forgot, everything ends up on your current day- see above problem with moving things to another day.

There’s obviously very little choice but to use the app. I just want it to be less buggy and more user friendly.

Better than a video game

If you like puzzles, detective mysteries that involve finding clues toward the best solution— then tracking your points and food options on this app is perfect for you. Type the name of the food, determine the portion size, track. Have your own meal- save its recipe. Want dessert? Have dessert and choose to cut back elsewhere that day or that week. Get great feedback and encouragement all along the way. Make healthier choices every day because knowledge is power and this app makes it easy. No luck needed. YOU CAN DO THIS!

Great app

I love this app. I track what I’m eating daily. It keeps me honest. I have been steadily losing weight- 1 to 2 pounds a week. Since I’m a digital member only, this gives me the motivation I need. I am amazed at the number of food items listed. On the rare occasion I can’t find a food, it’s easy to add it. I also love the create your own recipe part of the app. My only complaint is having difficulty changing the number of servings. I don’t know if it’s the app or my phone but it’s hard to place the pointer where it needs to go.

Honestly, I have never lost weight on this program, and have tried it on and off for a decade

They do not have special diets for people with special dietary restrictions so I follow a Mediterranean diet. They should have more diet/user-specific diets (I.e. lower salt options, lower sugar dietary options, cholesterol lowering alternatives, heart-friendly option, gluten-friendly options, etc.) and other specialty diets, but they do not and I know many individuals who have left the plan/company for these reasons. I love the virtual meeting option. I also like the new workout feature called FitOn. Finally, I lost some weight with these additions and my son keeping me working out daily. WW alone is not helping me lose weight sadly.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further.

--WW Customer Care—

WANT SUPPORT? Get the AP!

If you really want to succeed on WW, you must get the app and you must use it every day. Start your day off with pre-tracking both your food and activity. It will keep you mindful of your goal throughout the day. If you are in a restaurant, you can easily look up point values. If you were in the grocery store, use the scanner to make wise choices. Looking for recipes? Go to the app! Looking for motivation? You can get that on the app too! In this program, the app is your best friend! Get it. Use it! Every day!!

Easier day to day food tracking

Love the app overall. When I used WW a few years back, tracking foods was a bit easier. Specifically, when I try to track foods eaten the prior day, the app seems to jump pack to present day. I used to be able to swipe from day to day instead of needing to hit a circle icon.

I will say that I am new to the enhancements and I might get used to it, but as of now, I thought the older version was better for food tracking.

Overall, there is a lot to explore and I find myself logging in several times per day.

Saved food

I live so much about this app. And very little do I have concerns. The save food portion and the listed what I ate! Sometimes I see foods I haven’t eaten in months as my first choices. I eat a ton of chicken it only shows up when I start to type the word in the search box. I don’t quite understand when I scan a food I can’t find it again! I know this is probably because I don’t know how to use them all! I will get better or just struggle through this myself! I do however love the program, I call it the way to eat and I never feel like I’m on a diet, as the way we all should look at the way we eat! Thanks

Works, but UI is annoying and amateurish

Please stop asking me if I want to enable notifications. If I wanted notifications I would have said so one of the past 10 times you have annoyed me with a pop up. This is basic UI design 101 entry level concepts, don't annoy users.

The UI could be improved by making the things you commonly use more accessible. For example restaurants requires you to scroll all the way down. It would be nice if you could customize the layout so the things you could care less about are hidden like featured recipes.

It is also annoying that you cannot modify a quick add item. You have to delete it and just recreate a new item.

Thank you for your feedback. We will forward this to the proper teams for review. We apologize for your experience and the frustrations this has caused.

--WW Customer Care--

Extremely helpful

Tracking what you eat has helped me lose weight and keep it off. Being able to scan bar codes and look up foods at restaurants helps keep you on track. Seeing comments from other people and being able to tell my story helps in many ways. And having the ability to have a trainer and track my workouts even if it’s only walking is a boost to me. All of this has made me feel better about myself and the belief that I can obtain my goals.

Wonderful Tool for Success!

Tracking keeps me focused on making smarter choices. Nothing is off limits if you stay within your allowed points! And you are given extra points each week as well to make things easier for going out or a special meal! I also have loved using the motivational activity recordings when walking in the past... I need to start using it again! You earn extra points, its fun, and it WORKS! Seattle winter rain has kept me inside, time to go buy some rain pants! 😉

Tracking progress

This app is great. Progress here can be defined as a scale victory, everyone achieves their own. It can be to reach a weight, a weekly or monthly loss, or goal or interim goal weight. Non-scale victories are equally important. The goal maybe to track everything you eat. The goal maybe to connect with others online. Perhaps it’s to fit into the xxxxx you haven’t been able to wear for weeks/months/years. Perhaps you just need the accountability and encouragement. The app has it all including online coaching.

Great App with Great Success

I love the app and have had great success! I’ve lost 72lbs which surpassed my goal by 15lbs. I’m on maintenance now and things are going fanatics. I’m glad that for us online members that your now sending out charms....of course it happened after I reached goal....so I won’t/haven’t gotten any.

The only other update I’d love to see to the app is water tracking as water consumption is very important in weight loss and yet there is no tracking for water unless you look it up under food.

Other that that I love it!!

Thank you for bringing the old points back!!!

I lost 30 lbs on the green plan a few years ago, and found that I had figured out a routine that worked well for me. Even though ww freestyle is a great way to stick with conscious eating, I found that it was hard for me to stick with it, as I had gotten so used to my old plan and really liked it. Thank you for giving us the 3 options!!! I am excited to go back to my green plan, but know that if I want a change, I can try one of the different plans.🤗🤗

Grea app

It’s really easy to look up point values of foods. Both from restaurants and groceries. The method for adding items not in their huge database is as simple as possible. You can track up to four previous days if you forget to track.

You can add the ingredients for all your favorite recipes and get the per serving point value. That could be a little easier than it currently is.

The activity tracker, while good could use improvement. It needs to be able to get activities from more programs.

The social networking part could really use improvement. If you make a comment to someone’s post, you have to dig through pages of comments to find replies.

I haven’t tried out the coaching function, so I can’t say anything about that.

It could be easier to find some of the functions. The help is very rudimentary and could be much better.

Ainesiobhain

I love the app because I can track points wherever .I am. I also love the scan feature.

Areas for improvement: 1). it’s very difficult to calculate and enter points for a previous day. 2) I have not been able to enter activities for prior days. 3). When creating a recipe, it would be so much easier if it just calculated the points by a fixed measurement, such as one cup. When making up a recipe. I don’t know how many servings it will yield, especially when I don’t know the point count. And again, portion size also depends on the point count.

Fast and easy to use

I have used other services like the free one for my fitness pal and then tried the Noom program and came back to point counting with WW because it just made more sense and easier to follow. I would like for WW to have a coach send me some suggestions every now and then abs originally I signed up for coaching classes but my coaches were not really good so I didn’t renew that. My friend in another state said her coach was awesome and was key to helping her loose weight so I was hoping I had a good one. Overall happy with the app.

One of the best things offered by WW

I use the WW app a lot and find it so helpful keeping me honest and on track with my eating. It's versatile in allowing the user to select portion sizes and the database is huge.

I wish there was a way to add more foods from restaurants that are local, but I know that would be a daunting task to add mom and pop establishments. Menus from some chains, such as Mimi's Cafe, need to be expanded on the app to include all the dishes being offered, rather than a select few items.

All in all, the app does what it's designed to do and I love it.

1st time user

I had heard and had friends on Weight Watchers in the past. I always thought it would be price prohibitive for me, or hard to follow their system. Both were untrue. I’m doing this all online with my smart phone, everything is laid out so well and easy to follow. I have access to recipes, tracking my daily points is a breeze. I’m loving this whole experience, and I don’t feel deprived. And I’ve lost 12 lbs! Thank you, Weight Watchers for this great app, it was well thought out and so user friendly.

WW app is still new to me

I wish there was a way to keep my favorite foods. I have to scan the same foods everyday to keep checking the points. I also don't always find all the foods and have to supplement it with something close to what I have eaten and hope I get close to the correct points. I'm using the app as a trial. This is my second review, I can say the app has been pretty helpful, the above comments still apply, however, I have adjusted. I'm not interested in the connect or comments as some don't relate to food or WW. I'm interested in scanning and keeping track of points. I feel the app has been helping me with this 😊

Big help still true

This app helps me track both my food and exercise. I don't like the WW meetings but this app makes the monthly fee very worth it. If I track, I lose. If I don't track, I don't. It is that simple. I tried to drop WW and use cheaper trackers but they didn't have the resources and research tools I need and they were not intitutive. I am a monthly online subscriber to WW just to have the use of this APP. The bottom line, I am living my wild and crazy life AND I am losing weight. Only one way works for me, this little unassuming APP.

No Apple Watch WW App support

This weight watchers app for the Apple Watch in particular does not work in the watch. Even though I am synced with Apple health between my iPhone and my Apple Watch, the weight watchers app does not show any information or let you look up any foods as it is designed to do. It does not sync my favorites or show any of my information that is present on my iPhone. Maybe a tutorial of some sort is in order. There is no one that I can find ( not WW support or Apple) that I can find to help me with this issue. No one seems to understand the basic design of this WATCH’S WW APP.

Love the app it’s very user friendly

I wished there was a way to track multiple items at the same time - for example if you are eating out at a restaurant the ability to select multiple items at one time and add them with one click !

I use the barcode scanner all the time and love that function. It’s very user friendly and has encourage me throughout my journey ! I think the app has been the #1 tool for my weight loss if it wasn’t so super easier I probably would have given up or not been able to make the progress I had to date !!

Great program, app lacking

The Weight Watchers program itself is great. The app, however, is lacking in ingenuity. It would be great to track your body measurements along with weight as this as change significantly throughout the journey. It would be nice to be able to have more connectivity with friends and be able to choose what they can/can’t see for more accountability.

I would also like to suggest the ability to share your food diary with friends/family so they can easily track as well if you are doing the program as well.

App is being wonky

I’ve been really liking this app, it’s been helping a lot, until recently that is. Now, when I try to open the app I have to try to get my phone in a specific position, often above my head, and sometimes that still won’t work and I’ll just have the blue opening screen with the ww logo and a slowly spinning wheel. When I do manage to get into the app it takes me to the next day not the current one, and my weekly points seem to be off. Can someone tell me how to fix this cause it’s super frustrating.(and no, WiFi is not the problem. I am connected. So it should be working right, right?)

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

First few days

Questions for the most part have been answered fairly quickly. However, the first prompt on the coaching screen seems computer generated when a coach is 24/7 but shortly after someone does seem to be human and helps navigate through my questions pretty well. The system does time out fairly rapidly so learning if I have questions I can not have any distractions during the conversation.

With that said tracking seems fairly easy and targets points seem manageable

Weight loss

I have learned so much about what I was eating.... so much sugar and fat... I have lost over 40 pounds in the last 90 days... scanning foods at the grocery store has really been an education for an old retired man.... like they say.. it is never to late to do this program.... I have tried many diets over the past few years and none have worked like Weight Watchers...I am impressed and will continue to use this program... I would like to lose 7 more pounds and be at my past military maximum weight. T. Walker

Love so

Could not live without the app. Every day I use level one and two to walk to the music and particularly enjoyed John‘s presentations for walking and jogging. In the evening I always do the level one stretch class and the ease into yoga so wonderful I recommend them for everyone. And then by my bed I put on under the food app the wonderful music for going to sleep 20 minutes. Every day I enter my weight and my breakfastAnd since I live with this app every day I don’t know what I would do if I did not have it

Helps me stay on target

I love this app. It helps me stay on target. It helps me to see my potential. I love that it’s easy to use and give me the point values of the foods I choose. It has also provided many wonderful things to help me through the COVID 19 pandemic. I love the new added exercise options as well as the update. I will succeed because I have a wonderful coach named Tonja H and excellent tools. I also love how even on the weeks I struggle, there are options on the app, meditations and specific ideas to help me get back on track.

It works if you work

Point system respects lean protein and whole food choices. It’s easier to work with than a calorie counting system. The program itself works well, and features to add recipes or connect socially to other members are nice. For me the system works. I have lost significant weight and I do not feel deprived of foods. I plan to continue to use this for quite a while. It’s a daily discipline you have to be ready for some sort of daily discipline but if you are this may really help you

Great App!!🌟

Makes following the program so much easier! I love the way it provides everything you need in one convenient place...from tracking your dailies, finding favorite places to eat out, informative articles, to community. It even connects my activity from my Fitbit. Keep up the good work😊! WW keeps adding more and more valuable tools on the app! Now you can even keep track of your hydration, and how much sleep you get! Love this app!♥️ PS...It just keeps getting better and better!💖

I think it’s great!

Activity points glitch

I love this app most of the time. My biggest complaint, and why I didn’t give it the full 5 stars, is because for some reason on Sundays it deletes my activity points for Monday (occasionally some other days, but always Mondays for some reason). My weigh-in day is Monday, and it messes with my weeklies/fitness points and my progress report for the week before. I’ve also noticed glitches with my weight progress, but it usually fixes itself if I close the app then reopen. Otherwise I love the app and the convenience of tracking my foods.

Great Motivator

This App is the best! It is easy to use and so full of information, inspiration and motivation. Tracking is so much easier because the App is full of points info on a godzillion foods and beverages. Restaurant data galore too. I really love the barcode scanner. Makes whether to buy a product in the store or eat it a snap. Just by scanning the barcode you can decide if the item is point worthy. I have tossed many a food product back on the shelf with the help of the scanner. Absolutely a five star App!

Fantastic variety!

I think this app is amazing. The only problem I have is me, I keep falling off the bandwagon. But, that is how I got in this mess to start with...I have no self control! I have gained 20 lbs since last year, and now I’m desperately trying to get back to the old me.

But I digress, the tools are there, you just have to apply yourself. When I use the tools provided to me, I do great! The tools and support are very good, and there there is such a variety. Really...something for everyone, anytime of the day!

Thank you WW!!

Critical to my success

From the day I started with WW, I’ve found the app to be a critical element of the program - and my success. The app is filled with valuable program elements ranging from delicious recipes to exercise offerings and motivation from WW coaches. What I consider to be most valuable is the accountability the app provides. Daily meals, snacks, and activities are easy to input and monitor as you moved toward goals. By way of background I started WW 10 weeks ago and have lost 20 lbs. Two more pounds to go then a lifetime of a new way to eat thanks to WW.

The lesson so far I’ve learned

I appreciate more than anything the inspiration I gain from others . I used to think a day of over indulgence meant that I had failed and would quit. I know realize that is was just a day . My journey to wellness , to be pain free continues. I love tracking it hold me accountable for the most part . I’ve lost right at 30 lbs my family and co workers are noticing. 🤩I have a ways to go but this time I’m confident I’ll reach my goal. Today is my 59th birthday! As I enter my 60s I want to age gracefully and be active.

Weight Watchers Mobile APP

This app makes tracking easy! Don't know how I'd manGe without it! The scanner is a real plus, and current version is much better than earlier versions. My only criticism is that the search feature isn't very robust and requires "exact" wording. Weight Watcher products should be the easiest to find instead of the most difficult. The app also oftentimes provides contradictory point values for same food/item and quantity. All in all, a very useful tool for a lifetime Weight Watcher!

Love the app!

I’ve used the app for over 4 years and use it every day. I’ve been at goal for 3 and a half years and the app makes tracking super fast and simple. The only thing I still have issues with is restaurant listings. After you choose a restaurant, finding a meal could be much easier- meals aren’t in a logical order. If they were listed by alphabetical order or something that made sense it would be much easier to find a meal.

Daily tracking is fast and easy since I have my favorites saved. Looking up new foods is quick too.

Filter when searching would make this app better

If I could sort my search results this app would be perfect! When searching by restaurant name, I would like to filter my search by either point value, by item name or BOTH so things are easier to find.

When searching by point value, i would like that alphabetized.

Also, in a perfect world, I would LOVE to have a breakdown of fast food or a guide how to deduct points: if a grilled chicken sandwich from McDonalds is a certain # of points, but I get NO may and I don’t eat the bun, I want an option to calculate the real points by being able to deduct the bread/Mayo points.

We appreciate your feedback, and think those are great recommendations. This will be forwarded to the proper teams for consideration. We are all wishing you success on your wellness journey!

-- WW Customer Care

WW App

I have done WW many times. Most recently I joined 15 months ago. The App makes all the difference in the world to me! I do not weigh every day because that can be stressful. Instead I track every day and at the end of the day if I have successfully stayed within my points, that feels good! I love being able to scan items and educate myself on their point value. Being able to enter recipes and discern their point value is extremely helpful. The App has helped me lose 93 pounds! Yes, I love this App!

WW Digital

This app has helped me lose 16 pounds since joining 3 months ago, and more importantly helped me start to live a healthy life style. There are recipes for you to try, add your own recipes (and the app calculates the food points) and you might be surprised which happened to me opening my eyes to ingredients I could substitute (unsweetened apple sauce in place of oil when baking). The Connect part of the app provides a social network of WW community members that cheer you on on your success or offer support when needing it. This app really works for me!

Review

One of the things I absolutely love is the fact that I was gone for months. When I finally came back I had gained significant weight back, (after having lost sixty pounds!). I almost didn’t want to track my weight! But when I did, instead of commenting on the weight I had gained back, the comment was the fact that when I started a year ago, I had still LOST thirty pounds, not the fact that I had gained back thirty pounds. Almost made me cry. Thank you, thank you, thank you for making me feel good.

Best decision I’ve ever made

I am an online only member. For me this platform has been more successful than anything else I’ve ever tried. I keep myself accountable and 6 months in I’m down 50 pounds. Not only has this app given me guidance through my journey but I’ve made connections with others that have helped me through, had 24 hour access to a coach (no charge) earned prizes and rewards! Way to WW you’ve made something that works people enjoy and helped so many be successful! I’m forever grateful for this app.

The app is awesome!

I’ve been using the app since May (it’s now October) and it’s has been an excellent way to keep myself honest about the foods I decide to put in my mouth and the amount of activity I get in each day. The Connect Community is an amazing way to get inspiration and support on those days when you feel unmotivated or when the scale isn’t moving in the right direction. Recipes, restaurants, achievement awards and so much more are available on the app. I’ve lost 26 pounds so far and it’s all thanks to the app.

Worth the time and effort

I have had a very hard time losing weight since menopause. Someone suggested I do weight watchers. The app is easy to use and really makes one mindful of what they are eating. There are a lot of good choices with 0 points and also a lot of foods that I’m glad I found out what the point value was!! I’ve reached my goal of 13 lbs lost in 2 months. It came off slow in the beginning but if you follow the point system, after 6 weeks the results start to show. So glad I did it!!!

Impossible to go back with any accuracy

Forgot to enter yesterday's dinner. Went back a day (not easy!) to enter dinner, selected the meal, took the time to enter the data, clicked on "Done," and found the data in breakfast. Tried again (not easy!), same results!

Got online to chat about this issue and was told to remove the app off of my iPhone and reload it, almost immediately after I type in the words, "I am using an iPad Pro."

Did this all at about 8:00 am Central Time. Perhaps too early?

Tried again two days ago and was told that, “they’re working on it.” This is the same statement made months ago when I first cited my concerns!

AND WHERE IS THE IDEA OF EMOTIONS (boredom, angry, sad, etc.) when eating the items posted in the diary. THERE IS A CONNECTIOn, RIGHT?!

Love it, but I yearn for just a bit more

Wish I could give 3.5 stars. LOVE my app. Use it every day, BUT...I know the system keeps track of nutritional data. What can’t it keep a running total of those for the day? For protein and fiber, as a woman over 50 those are critical for me. And you know what, I’d also like the option to track how many calories I ate, too. I know calories aren’t the whole story but sometimes tracking cals explains why zero point foods cannot be eaten to excess and still lose weight. I find myself going back in and recalculating totals for each by hand because I don’t want to use another tracker. But want a pain!!

WW is killing it

The business plan, marketing and technology for WW are so in sync to make the program successful, it honestly makes me want to work for the company—-that’s how great this program is. The ads that show you what foods will help you slim down, while also reminding you that it’s about being healthy—not being slim. The rewards system with tiered goals and sending charms when you lose certain milestones. The app which has sooo many associated restaurants linked for easy tracking. It all works. Together. I love it.

Easy to use

I love the WW app. It’s so much easier to use than the earlier iterations. Makes tracking - the reason I haven’t loved WW in the past - very doable. Being able to scan items, create and save my own recipes and quickly look up many restaurant items is so helpful. I also love that my Fitbit activity is linked so I don’t even have to track activity manually. Last but not least, Connect is awesome. I find encouragement there whenever I do a quick scroll. Keeps me motivated between workshops!

Rating

I have been doing WW for a month now. I like that there is a variety of foods that are no points. It makes me make better choices when deciding what to eat. I was on WW approximately 10 years ago and went to meetings at that time. This time I’m doing the program on line which is not working as well. What I really miss are recipes with everyday ingredients. I live in Oklahoma and I do not have a chef as I imagine Oprah does. It is very difficult to find the ingredients in almost all of your recipes. Please help with this. Thanks

$$$

I am very in happy with this. It was okay for a while until I wanted to cancel the subscription because It wasn’t helping me. I canceled it in DECEMBER, and confirmed the cancellation(through email, and the second process of “are you sure you want to cancel?”). Now, I’m STILL being charged for it in February, and all my iTunes gift cards have been used up. I am furious. I didn’t know I was being charged until today, because since all my iTunes gift cards ran out of $$, it just started charging my card. Now, they won’t let me cancel because “the subscriptions been paid through apple itunes”. I had to $90+ in gift cards and it’s gone due to my Apple Music (which I want), and weight watchers... I’m never using this subscription ever again.

We are sorry to hear of your difficulties and apologize for any confusion. We do not cancel nor can we view payments on any WW account activated through iTunes. Please reach out to:

APPLE SUPPORT 1-800-692-7753

Mondays to Sundays

7:00 AM to 10:00 PM

Central Standard Time

--WW Customer Care--

WW app is better than carrying a book!

I really like the weight watcher app. It makes tracking so much easier. I agree that the search function isn't perfect but it sure beats carrying the books around. I haven't used all of the new functions yet like the photo of the meal but I like the idea. I like making recipes that I have saved to my favorites. I just use my phone while cooking. I recommend it to every weight watcher. Each version has some growing pains but WW has listened to the complaints and corrects.

Great tool - I rely on it for weight management

Knowledge is power. The WW app lets you see easily what you’re doing with your food intake - I love that I can create my own foods and recipes and it will calculate the smart points for me.

It’s pretty straightforward-doesn’t get the highest grade because some things are harder to find and do and are less intuitive. But for the main tasks of tracking your food and activity it’s great.

Just wish it would also let me track more nutritional info (like my total carb, protein and sugar intake for the day). When they can do that, they’ll get a 5!

WW

So glad weight watchers change the app up. It was always frustrating to go to the section on restaurants, type in the name of the restaurant and not have it populate. Now it comes up with it right away. The connect function is great to get inspired and see progress.

If there were a better way to search for specific posts that would help. Someone posted a recipe for something and I had to scroll through several days of posts in order to find it. I tried searching words, #’s all sorts of things and could not get it to recognize it.

Love the app but...

I absolutely love the new app the only complain I have is that every week, the day before my weigh in, I update my activity points. For some reason, it deletes two days off of my activity for the week making it seem as if I didn’t workout those days. I update my Fitbit on a regular bases but for some reason or another it updates the current day but deletes two others. My weigh in is on Fridays. So when I update my WW app it deletes Friday and Saturday of the current week. Can someone fix this issue?

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

WW APP

I have lost nearly 50 lbs using this app. My daughter was using and told me about it and I really didn’t believe it would work. I had been at 292 lbs for years and had lost down to 272 by walking and going to gym but levered off and couldn’t lose. I started the app and the first month went ok but then I started getting it. The app is reaching you to eat the right foods. Even if I hit a fast food restaurant, I can search and eat right as it has most restaurants listed. I’m now at 239 and my goal is 220 at 6’2. I’ll be happy.

Terrible app for a good program

I cant believe that a worldwide recognized method to lose weight has such a TERRIBLE APP. Please, fire your app developer guys. Even fitbit has a way more user friendly way of tracking foods. It takes FOREVER to log a food. The unit conversion is terrible. Moving from oz to lb, grams or serving has never been so complicated. Also, in many cases doesn't even do the conversion right! It only reads some barcodes, many times you need to type the barcode manually! If you want to use grams you need ti scroll all the way from 1 to 500! If you want to add the nutrition value for a new food you have to do it manually, it doesnt read pictures from the label. Guys, you are dealing with hungry people. You need to have a system to log food fast!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. best wishes on your wellness journey.

--WW Customer Care—

I Love the Program

I started WW around 12 years ago. I loved the program then and lost 40 pounds. I gained 20 pounds back and would return every once in a while to try and get back to where I was. I didn’t care for the various program changes, and would quit going after losing 5-10 pounds. This time around I love the zero points foods and the app is awesome. I like the scanner and the group posts. I hope there are no drastic changes to the zero points program. It’s working for me. I’m down 15 and going for 20!

My weight loss journey

I joined WW twice once in 2002 lost 70lbs. I had major surgery and put most on the weight back on. I had another major surgery in 2018 to repair my Achilles Tendon and decide, I don’t want be a permanent fixture to a wheel chair. So I asked my Daughters if they would like to go on a journey with me to lose weight? They both agreed. On September 30, 2018 was my start date, and I’ve lost a total 55lbs in 8 months. Just 15 lbs to match what I lost 17 yrs ago. You can accomplish your weight loss dreams with WW and being persistent with tracking daily. Thank you WW.

Loving the WW app!

UPDATED October 2017: Dislike the latest update that drastically changed how foods are entered. Every time I enter my daily foods I’m on the wrong date. Argh.

JULY 2017: Just joined WW for the first time about 8 weeks ago! Already down 14 pounds! The app makes it easy to quickly count your points and the ease of use helps to keep me accountable. It's a great way to keep your eating habits in check! Being able to track the days meals ahead of time lets me plan for those little perks like a margarita or a decadent dessert. The "connect" community is an added plus! Thank you weight watchers for an easy way to lose weight - and still eat normally!

The IOS update is horrible!!

I used to love the app. It’s essential to my tracking which results in weight loss. However the new ISO update is horrible, completely on user-friendly, and is filled with glitches. Since the new update I can’t write reviews without going to the App Store. I can’t see my points used without actually opening breakfast, lunch, or dinner where before I was able to see everything I ate with one glance. The update is horrible and frankly makes me not want to track any longer.

History

I joined Weight Watchers at work and used a logbook for my tracking. It was great since I could show my logbook to my Dr at appts.

I finally decided to use it online since I could use a scanner. Great! Now I go to the Dr and I have not figured out a way to print out a history of eating details.

Also since I need to track carbs (diabetic) it would be nice if the tracker were to show you more than just point values. If it showed my nutritional values I could balance my meals better.

Printing out history or a recipe is a big deal to me. If you wanted a recommendation, you have it.

Puts success within my reach!

I used to have a really hard time tracking my food. I couldn't stand having to stop, remember, write down, and calculate 3 or 4 times a day. With the WW app, all that is history! My meals are tracked before I even eat them. The barcode feature makes grocery shopping so much easier, as well as tracking. I love that everything is all in one place – I don't have to look at a pamphlet for this, online for that. Thanks WW! You have put success within my reach.

Easy and efficient

Love this ww app. So easy to track everything and best of all the 24/7 chat is absolutely fantastic. I used it a number of times at the beginning as I was finding my way around the app. The response time is literally 1-2 minutes. Hard to find customer service like that anywhere. I use all the exercise offerings. Strongly suggest that WW coordinate with Silver Sneakers as I am positive there is a lot of crossover. I would love to see the points value of the on line zoom classes Silver Sneakers offers.

It what I needed to stay on TRACK AND FINDING MY COACHES🥰🥰🙏🙏❤️❤️

I Love all the Tools and it’s a fantastic re-organizing your eating habits... I’ve came off the c-pack, 6 insulin’s shot, testing my Blood sugar 6 times a day to only taking one pill a day... I can even WALK EVERDAY... God sent me to WW and it SAVED MY LIFE❤️Thanks to my Wonderful motivation from my Coaches and Classmates 💕🥰🙏🙏🙏Thank WW I’m now in size 6 from going out of size 22💕🙏now I can wear size 4 still on a Journey to maintain.. Thanks to my coaches… Shari E, Gig R and Mercy… I give the Lord all Praise and Glory for leading me to WW… Oprah Classes is very inspirational 🥰THANKS WW

Exceptional

I have been a weight watchers member for 17 years. I hit my goal weight back when we used journal and a pen looking up everything in points book or using the points slide rule. I quit smoking 5 years ago and am many years older than when I lost before so have gained much weight so turned back to weight watchers. So much easier online or with phone. I use this app everyday. It is user friendly and great for tracking my food. The scanner makes grocery shopping an ease.

App makes dieting easy but not finding foods

Everything about this app is near perfect except for the food search function. Unless you’re using the barcode scanner or know EXACTLY what you need to type in, the app can often have a hard time finding what you want to track. For example I’ll type in something simple like “grilled pork chop” and it gives me numerous, ultra-specific foods. Some of them don’t even have the word “pork” or “chop” in them or are totally irrelevant altogether. It can make food tracking very frustrating and really tests my patience.

Having success

I restarted using the weight watchers app in late December at 131 lbs on my 4’11” frame. I had modest success in January and February despite still going out to eat 2 to 3 times a week with my husband and our friends. When we went into Corona Virus lockdown in early March because my son’s coworker was a confirmed case & we had just seen my son & his family I hunkered down and got serious about loosing weight. Using the app diligently allowed me to eat well, enjoy health snacks and get down to 114 lbs. I am very happy with the app.

Accountable Cowboy

The app is great for me because I am far too busy during the day to take the time to keep track of my points. The app allows me to do this when I have a minute to look at it or at the end of the day and catch up on everything at once. I’m also impressed with the scan option because it helps me make an educated decision when I’m not sure what I’m about to buy or eat. The app is the main reason I’m able to get any success in the program...

Sincerely Accountable Cowboy

Just discovered the take a photo of the nutrition label when creating a food!

Have no idea how long this feature has been around, but just used it last night when creating a food and OMGosh so much easier than entering the nutrition info item by item! You just take a photo of the food’s nutrition label and the app auto fills each item! It did have trouble reading one item and let me know that I needed to enter that item manually. What a great, time saving feature, Team WW! Thank you!

I Love This App!

The WW app is an excellent tool to track the foods I eat and the amount of exercise I get. WW (formerly Weight Watchers) has evolved into a program that encourages wellness - less about the numbers on a scale and more about achieving a healthy lifestyle. Mindfulness about making healthy food choices and portion size is stressed. The importance of exercise and sleep is emphasized as well. The app includes a comprehensive database of common foods, with their point values. It also includes hundreds of recipes that are delicious and healthy.

This app is an essential tool for any WW member.

WW app

I’m enjoying my renewed weight loss journey. The weight does come off if you’re realistic, patient, and kind with yourself. I love the option that allows me to scan items in the grocery store real time so I can look for a healthy option that takes less points. The WW app is simple and I also love the option to create recipes. I know WW is still growing and aside from the freeze experience once in a blue moon, I have no complaints regarding the app and zero complaints when logging in from online.

Good Tool for Weight Watchers

The Weight Watchers app is an essential tool for my Weight Watcher program participation. One criticism of the app is that some of the foods in the database seem to have incorrect values. Four instance, "breakfast burrito" yields point values anywhere from 10 to 50 points. The app engineers should more carefully edit the food database.

On the other hand the barcode scanner works superbly and is my preferred method for entering foods.

I would also suggest that the app provide a way of tracking the amount of water consumed each day.

Great app, with a couple of tweaks would be perfect!

This is an awesome app that has sooooo much helpful information. The main thing missing is the ability to sort recipes/foods by the number of points. When I want a snack/meal idea but only have a few points left for the day, I’d love to be able to search and either choose a filter (like 0 points, under 5 points, etc.) or better yet, to be able to sort the results by the number of points they are worth. This would be so incredible! Please consider adding this feature.

Awful, Awful

The app is awful. Not user friendly or intuitive at all. I was looking for an app that simply provides my point total for the day then subtracts the points when I eat. Looking up normal everyday foods extremely time consuming. Type in “coffee” and it brings up everything but a regular coffee. Very frustrating. Also they attach to your bank account and basically steal your money every month. You don’t receive a notification that they at charging you. Linking directly to you account is a way for these companies to steal your money. Haven’t used app in months but they won’t refund you even if you cancel a day after you’re charged. WW will never get another penny out of me, I don’t care how bariatric I get.

Thank you so much for taking the time to leave us your feedback, and we apologize for any frustration this has caused. We would love to take a look at your account and see what we can do. Please send us an email to ResolutionSupport@ww.com so we can best assist.

-- WW Customer Care

Love this

Best app I’ve found to track my foods and consistently lose weight! It’s not nagging but it encourages you to eat healthy and set realistic goals for yourself. I’ve used this a few times and lost the same 25 lbs over. If I wouldn’t fall off the wagon every time due to my own personal mistakes, that number would be higher. If you’re looking for something that will teach you how to eat, what to eat and how much, you’ve found it all in this app! Love it and will keep it as long as I can and/or need!

Doesn’t recognize membership

The app was working great for weeks. Now all of a sudden it doesn’t work. I’ve deleted and downloaded it several times over the past few days and get the same thing each time. I login and it takes me to the page where you select between the two memberships (one of which I’m already subscribed to). I click on the one I’m already subscribed to and it notifies me that I’m already subscribed (duh) and then nothing else happens. I’m just there on that page with the different memberships and have the option to look at the privacy policy and terms & conditions. Nothing else. For the price you pay for the membership, it would be SO nice to actually be able to utilize the app.

Love this app!

I love having this app on my phone. Whenever I need a little inspiration or encouragement I open the app. I read the many posts that other members have shared. This helps me stay motivated to keep on plan. I refer to the many recipes provided on the app to find delicious meals that I prepare for my family. This helps me stay within my allotted points budget and not get bored by eating the same exact foods all the time. I have lost 103 lbs and have been able to maintain my weight loss thanks to the help of this app!

So easy to use

I’ve used this app since last fall. I love connecting with others who are dealing with similar interests. The tracking is easy to use but sometimes it brings up the wrong items. It works well when you have a strong signal. I travel a lot and often dependent on whatever internet, WiFi, phone signal is available. This can cause me having to wait a day or two before I can track. I’ve taken photos of my meals to remind me of what I still need to track!

So easy for the most part

Great app that is so easy to use, for the most part. All kinds of features are hidden here and there within. The tracking foods you eat portion is nice. Helps you keep everything in it’s place per meal.

The only aggravating part for me is that it doesn’t keep a list of foods you regularly eat. Always have to hunt things down in the big lists. I’m not going to throw it away for that, and maybe it is just my perception. Just trying to satisfy my CDO (that’s OCD in alphabetic order).

Mystery SP Calculations

I really do love the app, for the most part. The only quibble I have with it is that the actual calculation of the SP values are not revealed. I know it is based on calories, sat fat and protein but it seems that two different foods with basically the same micro count will have a higher SP value because it is considered a snack food. My WW snacks have the same calorie and fat count as, say, an apple and the WW snack has two points and the apple has zero. It seems like the snack foods are artificially inflated for “nudging” purposes and I really hate being “nudged” I call it being manipulated. Otherwise, the app is great.

Game changer!

I love the WW app! I have done WW and reached lifetime twice in the last 18 years, before the app was available. It was so much more difficult then to track and figure out points of everything. I am back to lifetime and I feel like I will be able maintain this time because of how easy this tool is to use. Tracking is simple and I love the recipes and recipe builder and the support provided in Connect. Only thing I would change is adding a way to track water intake. Thank you WW for this fabulous tool!

Program is Outstanding; Wish the App Were, Too!

I have to start by saying the WW PROGRAM is amazing and I have zero complaints about it. I’m one month in and down 10.3 pounds without feeling deprived or hungry. The app, however, is a hot mess. It’s not intuitive at all, certain features (such as the calculator for points) are hidden with no prompts to get you to scroll to it, crowdsourced foods’ nutrition info. are often wrongly input, and it fails to award certain milestones along the way. For a paid app, it should be much more easy to use and reliable than this. Leaving this review because WW is a wonderful program that deserves a better app, and I’m hoping this might help get their attention.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Scanning

I enjoy scanning products to check their points. I am especially careful about buying things that are called for in a recipe.....for instance soups, chili etc it is amazing the different points in brands as in beans! I have found store brands less in points than name brands in a lot of instances.

When I grocery shop I try to always carry a black permanent marker with me, as I scan and If I am buying the product I go ahead and mark the points, therefore, saving time at home rescanning!

Use your app, to me, it is so important!

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Some recommendations for an even better app.

Missing the ability to add items to an already created recipe you made and make it a new recipe. A journaling section would also be beneficial so we could write about our feelings our success or missteps so we can look back and work toward improving. Search sometimes doesn’t work well. Not able to edit the serving sizes for store bought products to a different measurement instead you have to create it all over again.

Very nice app... but...

I have a few suggested improvements for w.w.

1. Add a place to take and add a photo of our meals throughout the day. A picture is worth a thousand words! It will offer great personal feedback & reflection; if we are successfully working the plan or if we are not seeing results as quickly as we like.

2. Quick adds (I.e. our own foods) should have a star ‘favorite’ option as well. I personally track all my zero point foods which I include in my salad.... I would like to just use a Favorite quick add food for my combination. Otherwise, I love the app!

Love love love!

The ONLY reason I am rating this at a four star is price. I have lost over 12 lbs on this app/program but it is difficult with the price sometimes. The app itself is awesome and I love all the tracking.

The only thing, other than price that bothers me a bit is that there are no exercises for those with pelvic floor issues, which let’s face it, are mostly women. I have been led into exercises by this program and others that actually make pelvic floor issues worse. So, I do this for the tracking piece and then have another gal I follow on IG for diastis recti safe work outs.

Concept better than app-but app is still excellent.

The freestyle concept is brilliant, and very effective. While the program is outstanding, I rate the app a notch below, just because navigation is somewhat difficult and requires both work and concentration for use. It should be easy to track your daily point use over time, see what categories of food you are consuming (or not), and evaluate your progress (including relative to points used/foods consumed). Most of that can’t be done.

Back again...

I’ve lost count of the number of times I’ve been on Weight Watchers. It’s the only program on which I’ve successfully lost weight. I’ve been thru a few iterations of WW apps, and with this one, I am well pleased. Old apps made you be specific in food searches. This one has a little give to it, which makes the right food much easier to find. Also, by blending the 2 plans of previous years it’s much easier to stick to. This time is with hubby and even he is happy!

Great improvements!

I had previously found myself leaving Weight Watchers, in part, because of the poor performance of the app. It just couldn't hold a candle to another free tracking app that we all know. The new WW app took a second to get used to, but I feel they definitely took a cue from the other free options out there. There are way more items listed now in the database, user entered items, and multi-add function on the website. I wish there was a way to paste a recipe website and upload the recipe that way. Hint hint. Otherwise, great changes WW. I'm back.

Inconsistent features

-Leftover points usually don’t rollover—if they ever do, only 2 points rollover.

-There are some smart points range from 1 to 7 smart points. e.g. caesar dressing

-even the app gives zero smart points for some food (e.g. 3-4 sweet corns on cob is still zero smart points), the live chat reps say, WW system is based on calories and it’s not healthy to eat many of zero point ones, regardless of what the app says. Zero point foods are to enjoy a litte, not to eat so much, they say.

So, if WW is based on calories, either the app’s point calculations or the reps need to be updated. I am still a member but not sure if I could continue with this mixed information.

Thank you Weight Waters

I became a life time member Of weight watchers more than 20 years ago. Back then everything was different. Now wait watchers makes it very easy to follow the program and stay on course. The app on the phone is Key to weight loss and success. Thank you very much for all of your efforts that you have put into this program to help everyone get back on track please continue to develop new things that can help us stay with the program. Once again thank you very much

Can’t even get started!

I just signed up minutes ago for a 3-month membership, I open the app and it asks basic questions about your current stats, but when I get to the screen with activity levels and I enter the info and try to hit “Next” nothing happens. I try to hit the “back” arrow and nothing happens. I close and reopen the app and try again, same thing. What use is the app if you can’t even get it to open properly, especially one that I PAID for?!? I deserve a refund ASAP since I am not at all getting the service for which I paid.

Welcome to the WW Family! We hope you have been able to get past this screen. If you need further assistance, please send us a message to ResolutionSupport@weightwatchers.com. We are here to help.

-WW Customer Care-

WW app pros & cons

I wish there were more preloaded foods. Wish restaurants had WW recommendations listed first when looking up a restaurant. I have had a few notifications that showed up, but couldn’t find what there were for. I don’t like that I really have 18 points a day in reality, but shows 23. I would rather use my weekly points. I see 23 and think that’s my goal.

Love the scan feature and the capability of creating my own recipes, so I can keep track on points. I love seeing a history of my weight.

We are happy to hear that you are enjoying the use of the WW app and its features! We will also pass on your suggestions. Best wishes on your wellness journey!

--WW Customer Care--

The person/ people who designed the app deserve a Nobel prize.

I had given up and just resigned myself to being fat. This is so easy to use. I have no excuse, but be 100% accountable, to myself. My one request would be, please keep adding more items with a little more detail. Today, I ate half of a buckwheat waffle, made in a complimentary hotel breakfast. Based on other buckwheat waffles, I just guessed that my half was equal to the two waffles, listed in other descriptions. Also, maybe, also, add common sauces like buerre blanc.

Thank you!

The best!

As a busy wife, mother & nurse, it’s hard staying on track sometimes. Over the last 5 years I’ve tried multiple ‘weight loss’ apps, with little success. WW has been a game changer. Weight loss is 80% food intake. Many people forget this. Even myself! WW lays a solid foundation for you to be able to make the best, healthiest food choices. I gave up too soon when I began this program over a year ago. I thought a month was long enough & I was wrong! I restarted on 3/6/19 & I’m down 20#! I recommend WW to anyone!

Really hits all the bases.

Almost 3mos in the new WW program from years and years ago. This app really redefined the WW program and makes it so much more functional and user friendly to pre-track meals, pre-track point friendly grocery items, build recipes, and so much more. My favorite features (of the many) are the scanner, and Connect. I was really hesitant to join WW after not great results trying it years ago. But I am truly impressed, and -10lbs down. Great job WW. Keep it up. Keep it fresh and functional!

LOVE 💖💖💖

So easy to use! I can find any food needed for points, or super close to what I’m looking for. Love the Connect option to read of others victories and struggles. Very inspiring to keep going and feel the community love! Endless great recipes available. So many restaurants to use for point finding. If I need to find specific point foods, the system of finding those foods at the restaurants is so easy! Genius! Activities is nice to key in so those points rollover if I use up weeklies. WW thought of it all! This is my favorite app!

Best aid to manage weight loss and maintain a healthy lifestyle

As a yo-yo dieter over the past 20 years who has tried all sorts of lose weight fast, obsessive exercise, pills, shakes, restrictive calories, etc…this is THE only plan that allows you to live your life, eat what you want (mindfully and in moderation), and sustain those good habits for the duration of life. This is not just a diet. It is exercise. It is sleep habits. It is attitude. It is community, beyond family and friends, who may not realize the struggles. It is do-able, sustainable, and will evolve with you.

Nearly impossible for me to lose weight!!

Love this program! I am on Synthroid and cytomel for an irratiated thyroid that is without function. Losing weight is nearly impossible for me. After a very slow start (and lots of patience), I have lost 10 pounds in 7 weeks! I am using more and more resources that the app has offered and discovered that there are many topics that help with weight loss. For example: getting enough sleep, reducing stress through meditation, improving my outlook! It had been a Godsent!!!

A great addition to my lifestyle

Weight watchers online really helps keep me in tune as to what I’m doing even if what I am doing is not so good sometimes... at least I know where I stand... I especially love how you can scan to see how many points an item has at the store... many times it has made the difference between what item I decide to buy... I am not as strict as I should be on keeping with the program but it certainly helps me maintain a better lifestyle than I would have without it...scl

Great app!

The WW app is user friendly and so easy to navigate. It also has tons of relevant information regarding this journey. There are recipes, articles on the psychology aspects of weight loss, tools for mindfulness, etc. It makes tracking simple by saving frequent meals and recipes. If I could make one change, I would include a place for users to add an optional daily note. The note field could be used for anything; results of lab works, a NSV, energy level, etc. I hope this suggestion will be considered.

Excellent until this latest release

I've been using the app since November and have loved it. That is until last week. My saved meals display with the correct points but then when I add that meal to the tracker, it shows the meal as 0 points. It's a pain to have to add that manually. And for almost a week, I couldn't even get it to launch. That big is fixed but I want my meal points to record correctly. If it wasn't for the past week, I would have rated it with 5 stars.

Long time user

I have used this app for years and find each update has improved its features. I have not experienced the inconsistent and frustrating use of this app. I like that it syncs to my apple phone and tablet as well as the WW site on my laptop. WW keep up the good work of improving its features. I like that you expanded the activities and added sleep to the app. All you need to do now is make it easier to go between the activities and food categories on top of the app n iPhone.

Surprisingly Live This App

I was very skeptical about WW and using an app to help me to control my weight. But, I have really enjoyed this app. I love that I can eat the foods that I love and track how to fit them into my diet. I was a nutrition counselor and thought I already knew just about everything I needed to know to manage my weight, but apparently I didn’t. This app is easy to use and has really helped me. What I like most about the my plan is that so many foods are zero points! Makes it easy to count my intake.

Ready to change my life

I was so intimidated to get this app. The thought of tracking everything I ate seemed really overwhelming and exhausting. After the first week on WW, I lost 4 pounds and felt extremely motivated to keep pushing. This app makes it so easy to keep track of what you eat and to change your habits very naturally while allowing you to eat things you enjoy. I also love the community aspect. People are so kind on this app and are helpful pushing you to keep going and give such wonderful advice.

Well thought out app to engage success

Having returned to the WW program after a decade, its refreshing to see how well the app allows me to quickly input my data points (food, water), sync with devices for focus on other areas to engage change (sync sleep, activity actions direct to app), and yet still offer options to enjoy all the inspiring content touching on the main pillars to focus on to impact positive, lasting change. Looking forward to additional enhancements to make my journey enjoyable and lasting.

Love the APP and the WW

The APP works great as does the program. Weight loss is going well. I should also be successful with maintenance once I get to goal. 👍👍

Made goal today. Lost 37 lbs in 8 months. A little over a lb per week. Included 6 weeks on vacation. Also had a woman celebrate 100 lb los in 18 months. Program is awesome. !!

The WW program and the app worked well. I lost 40 pounds and have kept it off until recently. I am tracking my food in order to lose five or 6 pounds that I have put on. I am confident it will work.

WW member

I am new to using WW mobile and to tracking!

I initially found tracking very time consuming, so I did not track. Despite not tracking I reached lifetime. I have been having a hard time maintaining and decided to try tracking again after a recent meeting about the importance of tracking.

I have been able to navigate my way around the WW mobile app. And have made progress getting back to my goal weight and maintaining.

There are some suggestions I would like to make to improve the app to make it more user friendly.

Laura Davidson

Navigating app

I love the app and the WW program! I also love having everything on my iPhone . So accessible. BUT I am having really difficult time using it. I’m no expert so I did expect to be challenged. Family members familiar with the app helped a lot. Tracking my meals is a pain. Sometimes I add a food I didn’t eat, for the point value. I did try to use live chat, but 8 members were ahead of me. I’m determined to succeed. What’s my best option? Also, if I accidentally put my lunch in my dinner spot, can I correct that. Thanks so much!

Great for tracking food

The app works great for tracking food. It doesn't seem to sync with Fitbit correctly and I think it is giving me double points. First it gives me credit for each episode of activity I do and then gives me credit for the total points for the day. Since I'm very active and don't usually 'eat' my activity points I don't really care. However for some people it may cause problems if they think they are more active than they actually are.

I love the site

This site is so nice the people are inspiring goal orientated , and helpful . I find it very comforting to talk to people who have the same interests as I do I really like the non judgmental tone of the site . I find the improvements in WW are healthy and cover wellness and overall good health habits not just weight there are many factors to weight and I believe bringing all the health issues together and working and touching on more issues in a persons life makes lifestyle changes easier and more attainable I love the green program .

Great App with a few glitches

Overall great layout and functionality. There are a few glitches though that I can’t figure out. By far the most frustrating is when you try to search for a food and the search results are completely unrelated to what you searched. This doesn’t happen every time and I can’t figure out why some times it works and other times it doesn’t. Other than that the issues are minor and easy to work around.

The Healthiest weight loss program!

Through out my lifetime Weight Watchers has ALWAYS been my Tried and True Healthy and Well balanced weight loss program. I’ve tried others, and they have left me feeling deprived, or sick. But with WW I feel empowered because it leads me to making Healthy choices that not only have the result of weight loss, but also give me such clarity of mind, and energy to exercise. I love the app because it’s easy to navigate and choked FULL of advice, support, and direction to set me up for success. Thank you WW!!

Perfect app for all diets

I love the weight watchers ap. It’s amazing. There are a lot of diet apps out there without the same level of ease and support. What I love about weight watchers is that I can stay on the blue level and try different ways of eating to see what works for me, and the weightwatchers points system makes sure I am eating reasonably. I really love weight watchers and the flexibility. You can create meals from any diet or cookbook and use them. Such a great ap. Plus I love the support community and the fact that you get points for tracking and other things. So non-judgemental!

Love WW but App tracker not very user friendly

I really enjoy WW and have used it off and on for 2/3 years. In the past the online points tracker was much more user friendly. The current app points tracker always defaults to the current day when entering foods for future dates. So eventually you will end up logging foods on an incorrect date. Frustrating.

I also think it should be an easier way to move foods to track from one day to the next. You can move dinner from today to tomorrow but not the dinner you had last night to the lunch you have tomorrow. The whole app doesn’t look appealing and fun or easy to use. It super easy to follow WW but using the app is a hassle.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

I love the new website!

I have been on the "until death due us part plan" of Weight Watchers. I have strayed a few times and recently after years of emotional eating I came back on and have to say I LOVE this plan more than ever before. The website has made the difference as its so easy to use and the community support is "priceless" only a click of a finger. You get to choose the plan that works for you best. Amazing website and opportunity towards better wellbeing. Highly recommended. Good luck!

Success Due To APP

I have been on WW for just about one year. I use this app multiple times a day! It is a wonderful tool to help you stay on track. It is so easy to navigate and gives you immediate feedback regarding your progress. It is also good to see the progress you make in a graph form.

There is also a support blog by WW members that I find so inspiring. The very best aspect of the app is there is an endless list of point values for every food imaginable including restaurants and a barcode scanner for the supermarket. Excellent app!

Keeps me on track

The app has many resources and helpful ways of understanding food options. I love that I can sync my activity from my Fitbit too. I wish there was more rewards related to activity but it just accumulates points that don’t seem to have an exciting benefit. I would like reminders to log food too. My busy days have been more the reason why I skipped logging food and not because of lack of enthusiasm.

Overall the WW program and app are so great I can’t see myself not using it.

The WW app

I love the app & being that I have been on WW before this app has been a tremendous improvement than years ago. I can track items in the supermarkets & keep track of the different restaurants.

If I have one gripe it would be I can’t track my weight & exercise on the app. I asked the chat help but it didn’t work. I think I may have to attend a meeting first to access it.

Because my working schedule made it difficult to attend which is why I signed up for the online version. I guess this is a program glitch. Maybe later on I can

Technical Issues with Fitbit

I had this WW app in 2017 and I ended up uninstalling it after I was out of the program. I reinstalled it in 2018 to get back into the program (which is a great program) and the app has changed.

I am extremely unsatisfied with how I cannot get the app to connect to my Fitbit. I know it is not the Fitbit app because it is connecting fine to other apps. I have tried everything and followed all the tips to connect- so much wasted time trying to connect. I have had my Fitbit for 4 years! It’s a shame I cannot use it to my advantage here.

Hopefully an update to this app will fix the issue.

Creating recipes only works sometimes

After spending 20 minutes entering a recipe (because the update states the issues with saving recipes is fixed) I was unable to save my recipe with a message stating “something is wrong with your connection” even though I am on WiFi, have cell service and ALL my other apps are working without issues. This is a long standing issue with the weight watchers app and, being someone who likes to make a lot of casseroles from scratch, it is VERY frustrating for me! Another feature that would be great is having the ability to scan the ingredients you are including in your recipes. The rest of the app works well.

Food Data Base Still An Issue

I left WW many years go and started using MyFitness Pal because it was always major pain to find relatively popular foods in WW database. When you did find a food the serving unit made no sense. Recently decided to try again because the concept should make it easy to follow. However, WW still hasn’t figured out that “path of least resistance” includes the entire process. When i search for Chili-O Chili I shouldn’t get a serving measure of 1 Tbs!!!! Is that just the seasoning or could it be the actual prepared chili? Bottom line, I shouldn’t have to spend this amount of time to track food. Why don't you just purchase MyFitness Pal’s database and use it for point conversion!!!

We apologize for any difficulties that you may experience with the WW app. We welcome and appreciate your feedback. This will be passed on to the proper department for review.

--WW Customer Care--

Great app. Would like a couple of things added

I would like a visible, independent way to log water, fruits and veggies. (Like how you can log water on the FitBit app) I appreciate WW isn’t dictating how much someone should have of each, but it would be nice to have a quick way to view where I was at for the day.

I’d also like a way to privately message people on connect. Sometimes, I want to check in with someone.

Regardless of those changes, the app is working well and it’s helpful for keeping me on track.

App is good, but...

Tracking my food is a cinch with the app. I carry my phone around the store, and can barcode everything. Even recipes and my own food is very easy to track, and it is so convenient for me to check my points.

My only but is the activity tracker. I Jazzercise and walk each week while wearing a Fitbit. This week it took until Thursday to track my activity from Monday, and that was before I went through hoops to have it recognize my Fitbit for the third time.

All in all I love the app, but the activity section could use some tweaking.

WW app is the Best!

The Weight Watchers app is hands down the best app that I’ve ever used. I love how you can scan something and it comes up with the points or how you can search by restaurant for point values. Then there is a WW community that you can share you successes with other members or help celebrate their successes. And of course I can’t fail to mention that the app has built in support where you can chat with a coach 24/7. This is the most interactive app that I have ever seen and should win some kind of award for how great it is.

WW Again!

I have done WW a few times and had my biggest weight loss of 32 lbs about 6years ago-some of the weight was creeping back-10 lbs-so decided to try the new app-it’s been great and over the past 2 1/2 months I’ve lost 12 lbs-WW is still the best program out there!!!!

I went on vacation, enjoyed myself since my last review-didn’t track my points but tried to make better choices-gained back 3-1/2 lbs-came home, got right back on track, lost what I gained on vacation and now down 14 1/2 lbs thanks to the app!!!

Improve App

Suggestions:

Organize functionality so it’s easier to find in the home screen. A menu with all the options and icons to easily find Activity, Recipes, etc. Some parts are not easy to find. Not intuitive.

Put icons in the home screen to separate the social feed, the suggested recipes, etc. In their own separate section. For example, restaurants are hard to find. Hidden at the bottom of the home screen.

Let me choose my favorite predefined meals and organize them with a name and be able to select them quickly. If I have the same breakfast several time a month, I want to name something like Favorite Breakfast 1 and select it with one tap.

If I scan an item, it would be nice to put it on a list to use it on recipes quickly, i.e. Scanned Items. Tap and use.

Make it so we can exchange recipes. My wife and I use the app. We could enter a recipe in one app and share it with the other.

Love the App

This app helps me every single day! I love having the scanner at the grocery store. It helps me to make quick decisions while shopping. I love the fact that I can quickly look up restaurant choices while we’re traveling. I enter my personal recipes and it’s so easy to track when I make our family favorites. And the chat feature has helped me often when I’m uncertain about things. Altogether, this is like having a personal coach to walk me through this journey!!

Accountabili-buddy

This app keeps me accountable. Very similar to the health app that comes on my iPhone with one important exception... WW points take into account fat, protein and sugars... not simply counting calories. I track everything! Plus I input my own recipes, follow my weight myself, occasionally "connect" with other members, watch videos and get new recipes. The scanner feature makes it totally easy to check foods while shopping in the grocery store too. I use this app many, many times every day.

Great tool!

I have been a Lifetime Member for many years, and tracking has always been hard for me to do consistently. With this app, my return to WW (and my subsequent weight loss) made my goal much easier to reach, again! I have tracked everyday for over one year, maintaining my weight beautifully. I credit the WW app with my recent success. So much good info and support available at your fingertips. I don’t think of tracking as a job or requirement, I consider it to be my diet buddy and a welcomed companion.

Not accurate

The fit points are not accurate. Woke up this morning and it said I earned 5 on the dashboard but when I click on activity, it shows 0. Also today was the start of a new week so no way it would carry over. If I go for a walk, it counts my steps as points and 30 minutes of movement as points.

The search is not very easy either. If I look for chicken thighs, random answers pop up. Unless you type in exactly, such as cooked boneless skinless chicken thighs, it’s hard to find what you want. They should try and model their search like myfitnesspal app. That food search works great.

Mobile Ap & Freestyle Plan Combination

This is the best plan for me in years! I’ve fooled around yo-yo ing for years. Whatever the reason, this combination has proved to be the most useful way to lose weight. I no longer feel like giving up when I go over my point allowance before I have dinner, because I know I can find 0 points and still find foods for a successful day. Grocery shopping is fun using the friendly mobile app searching for point friendly foods to keep me on track. Thank you WW!

WW wows the world !

I love the updates and ease of tracking meals and other applications designed for fitness and wellbeing. There are so many features about this program that I love that time would not permit me to list each one by name. But, earning blue dots each day and earning awards are huge incentives to making smart food choices and for incorporating fitness into my life. Hearing from other members and famous celebs also on WW inspire me even more. This program really helps me on my journey and not to ever give up. 😋😋😋

So easy to use!

I am a senior citizen and have tried weight watchers back when I was a teenager. Way back when, it was very cumbersome to always keep track of what I was eating and the program itself was very limiting. This time around, it’s a snap! I love being able to track everything easily and I especially love Connect, because it gives me so much inspiration and motivation by seeing what other people are doing, especially since we are all pretty much home bound. 💚💚💚

Keeps me accountable.

It’s a place to keep track of everything related to my weight loss journey, including goals, weight, food, activity and sleep. It’s a place to connect with others, which is so important. Each of us on our own journey needs the support of others who understand the struggle is real. Reading and listening to others tell their stories, share some helpful advice, and just the camaraderie, inspires one to keep on going. We can succeed, but we can’t do it alone.

It's possible

First of all, I love weight watchers. It is an amazing program. It has literally restored my faith in thinking it is possible to lose weight. I only use the online program. Since 1-2-17, I have lost 21 pounds on my own. I have 30 more to go yet feel it is completely possible because of the online tool. I use it faithfully to track and to help me make the best decisions for my health and weight loss journey. I am certain without it I would not be as successful with my life style change.

Love the app

I,ve been in WW for 50 years, and at goal for 10. This app, and the point system, make it possible to maintain goal weight success. I have always tracked, but having the app with me when I’m eating out and grocery shopping allows me to make better food choices, and the tracking for exercise encourages me to do more than I would in the past. This is a phenomenal program that has shown me a healthy eating and lifestyle that helps to create the healthy strong body I am blessed to have.

Bad update. They’ve added lots of JUNK to the app

They’ve turned a streamlined and easy to use app into a cluttered mess. They have tried too hard to put in every bell and whistle. On top of that they have set up the interface in such a way that it is now just one unnecessary pop-up after another. Not everyone needs constant hand holding to follow the plan. If they were really thinking about those of us with long-term success, rather than chasing down the next new customer, they would have made it possible to turn off or disable all of the new, and superfluous, widgets and pop ups. It’s just like the name change from Weight Watchers to WW: unnecessary, confusing, and done for no apparent purpose.

Florence Green-Zelaya - WW Fan

As I walked through this journey to stay fit and maintain a healthy weight the Weight Watchers program and the WW App has helped. The WW App has kept me focused and keep me on track. I have been determine and mindful on what I eat and the App gives me the visual I need to see the numbers on the food items I consume daily. The WW App keep me motivated and encouraged with the community interaction and the newsletter articles.

I’m in love with the WW App and the Weight Watchers program and expect a favorable outcome thanks to this program.

Kudos to Weight Watchers

The app could be more user friendly

They’ve made changes in the last year or so that I don’t find very user friendly and just adds an extra step. I hate that the quick add button isn’t on the Home Screen. And I also don’t find it very easy to create a recipe from the app and adjust the serving size. Rarely am I am to get it to the correct number without going back in to edit the recipe after it’s created because there is no back space on the create recipe screen when entering the serving size number.

Overall I like the app, but would love adjustments to these two areas.

Thanks so much for reaching out and sharing your feedback with us . Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family.

--WW Customer Care--

Diet works fantastic. App can use some improvement

I don’t know. Maybe I got used to another food tracking app and how easy it is to search for food. This app is a little clunky trying to get to the spot to search for and log in food.

However, the diet itself is working for me like nothing ever has. Lost 7 pounds by myself for two months. Using this app for one month, I’m down almost 15 pounds. And it doesn’t even feel like I’m eating any different than I was during those 2 months. I’m just eating a different variety of food.

Thank you WW!

Thank you WW for all the extra support during this stressful time. I so appreciate all that you are doing for our WW community. I have never been more focused. Being on program is the one thing I can control. Thank you for all the personalized pop ups. It’s the perfect feedback. Thank you ! I had a cheat day yesterday when my daughter came by with a homemade cookie cake. Tracked it....now I’m back on track.. increase Fitbit

Points and healthy tracking. Thank you. 6 lbs away from goal. I want lifetime!!!

Loving it!

I’ve been on other WW online plans but this one is phenomenal. I’m on the purple plan, with over 300 0 point foods and minimal tracking, which will help me actually stick with it. But the absolute best part is the ability of the app to scan bar codes and immediately provide point values. This is great when food shopping and you’re trying to decide whether or not to purchase an item. A quick scan will give you the answer. I only wish restaurant menus had bar codes!

Love the app! Could you add multi-select?

I love the ability to track and connect with other WW members in the same place. The only thing I would change is adding the multi-select feature when tracking, both from previous history and restaurants. It’s frustrating to have to swipe repeatedly as the list moves out of view and you have to scroll down over and over or having to restart a search after selecting each item. Thanks!

Love so much...

The WW app is extremely helpful. I love using the barcode scanner and have it out constantly at the store. I track everyday and love the frequent foods list because it keeps me from having to look everything up each time. The restaurant list is awesome to help me make good choices at most places. The only issue I have is when the app is occasionally non responsive or won’t search for something properly or the barcode scanner randomly won’t scan. I can usually get out of the app, close it, and then get back in to fix it.

Love!!

Had the app for years, and couldn’t do a thing on it. (I’m 65, ‘nuff said). Recently started attending meetings again, and members were EXCITED about what the app could do. I went home, and decided this was it. Got on the chat, and still couldn’t follow. Nothing on my page was the same as the consultant’s. She told me to cancel my app and reinstall it. Well, it’s a whole new world. I have actually tracked EVERY day since. (And, I’m losing). The site is well done, informative, and easy to use. Now, I’m excited too.

Didn’t believe...

So happy my sister talked me into joining. I thought there was no way it would work for me. First week to my surprise lost 6 pounds! 1/2 - 2 pounds per week since already down 36 pounds with only 4 pounds left to reach goal. I eat all the free points I want, usually stay in the healthy zone and exercise as recommended. It works!!!!! Did fall off the plan during our last hurricane and a few other times but just started right back. Never hungry with all the free point choices. Thank you WW!

Great motivational program and app

I was skeptical at first because I joined WW previously a few times but always ended up quiting because journaling on paper and tracking every bit of food that went into my mouth got time consuming, and frankly, tedious and dreadful. Now with so many point free foods and journaling in the app with the capability of making my own recipes and easily tracking each meal is keeping me on track and I'm seeing results. Thank you for simplifying the program to keep me motivated.

Thank You WW Program!

Thank you for all who had a part in creating the WW app. WW is the 1st and only lifestyle program that has helped me reach my weight goal. In fact, I set a new, 2nd goal which I thought was out of reach...but has now also been met! I am so pleased with where WW has taken my health and lifestyle. Key for me was having spouse 100% on board. We plan menus and shop together. He now does most of the cooking, as he loves to discover and try out interesting and

delicious WW recipes! Next goal-learning how to maintain. Thank you, WW!

LOVE THE APP

Over the past few months I tried over a dozen food centric fitness apps. Every one had at least one fatal flaw that made me hate it. A friend talked me into trying Weight Watchers which I had skipped after looking because of the price. I have been using it for 2 weeks and its AWESOME. I love that you can add a recipe and customize it! The program itself is also super smart and workable. Total 5 stars and worth the price. Oh, and I lost 5 lbs over that 2 weeks following the program and using the app.

Love it!

The WW app is really good. Tracking is so easy and convenient. The points calculator is the bomb! Basically just “point and shoot”.

“Connect” is awesome! Looking for encouragement or inspiration? This is the place for you! Fellow WW members are there to support you, and are always positive and uplifting. I would recommend the app to anyone looking to boost their chances of success on the WW program:

My ONLY complaint is that when something is scanned by anyone, it shows up on mine and there might be 25 listings for the exact same item.

WW works!

No excuse! The WW App affords every tool imaginable for success. I love the way it is personalized for each member. I wasn’t sure whether I would like the fact that the WW staff no longer actually logs your weight loss/gain on your card each week -but seems like it works just fine! The recipes are great and the connections are just what I need when feeling challenged..overall a wonderful addition to an already amazing program! Oh and the scanner/tracking feature is wonderful and oh so convenient! Love the App!

Weight Watcher App

What were u thinking ? Have the program writers ever used the past app? I don't think so!! This new app is bad. It is hard to use. For example - if u did not allow to use your camera to scan and u want to change back to use the camera, you can't. I couldn't find that in settings. The tracker is not good. I by mistake tracked in the extra weekly points instead of the daily track. I can not find how to change that info. I HATE THIS APP. Please go back to the old app.

Extremely helpful

This app is the key to success if you are serious about eating healthy and losing weight. Tracking keeps you accountable and gives you a history so you can see what has worked and what hasn’t. The barcode scanner is a great tool when you are shopping and there is also a vast library of restaurants. The only thing I wish it still had is a place to keep track of how much water you drink. I highly recommend both the WW program and this app.

WW mobile app is pretty good

I Like the app overall. I have problems when typing in specific foods. It’s as if it can’t look for a food if you enter too many details. Also, when reading entries on Connect, if you open an entry to read replies, when you page back you are brought all the way back to the very first entry instead of the one you are currently on. Very frustrating because you have to go back through all the entries you already read to find the one you are on!!

With a few fixes it would be 5 stars!

Problems With the App

1. Lifetime members have a lot of difficulty getting free etools, myself included. A rep at your toll free number told me to go to one of the weighers at my workshop. After a solid hour she was finally able to get etools for me. Some of the reps at your toll free number are hard to understand and are not able to help. A simpler program would certainly be of help to Lifetimers.

2. Why can’t WW suffice when typing in a Weight Watcher product to get the number of points? WW is our name, and WW could be used in the past.

WAY TO GO WW!

I love the WW app. It’s really giving me a perspective on how much I eat I’m already changing my choices. It’s a learning process. I’ve never been on a diet. I’ve seen too often people loose weight on different diets only to gain back the weight and then some. Loosing weight happens with awareness and choices. This app is such great guidance. The extras are awesome! The walking and running audio, recipes and restaurant points breakdown. Lastly, I do workout and it’s great because you earn points. All around I’m happy with choosing the WW app. 💪🏻😊

Not user friendly; but.....

This app is not especially user friendly but once you’ve explored and learned how to navigate it is very helpful! It includes recipes and nutritional info for a variety of restaurants; and also has a large variety of activities you can utilize for determining activity points. I just wish the recipes included the nutrition info as well as the smart points! All in all; it’s worth taking the time to navigate around the site! It has some great recipes. I just wish I’d checked it out and started using them earlier!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

This is great!

I absolutely love how quick the scanner is! They really thought this out when they added a few quick weights, for an example, when I enter in cottage cheese, they will have 1 cup, and 1/2 cup, if I choose the 1/2 cup, I can then go to where it shows the 1/2 cup and change the amount to 1/3 cup. It took me one day to really learn my way around and once I did, I could enter in my foods pretty quickly, which is nice when you work an on demand job. Now I'm excited to see how quickly I shed the pounds!

Good program but weak activity support.

The weight watchers program is awesome and the app is incredibly helpful. Any food you could ever imagine is so easy to track. However I do wish there was better activity support. I have a gym membership and there isn’t really a way to track weighted machines, and it would be nice if I could track reps on aforementioned weighted machines instead of everything being in minutes or time spent on it. I may only spend 5 minutes at a machine but do 20 ab curls at 40 lbs and I wish there was a better way to track that.

Only TWO things missing ...

I wish the app had a daily “thoughts” area so I could make notes, like writing about Non Scale Victories, or daily life struggles, or challenges with staying on the points that day, or feeling thinner and better.

Also, I hit roadblocks putting in foods which aren’t in the app yet. I can’t add a food unless I know everything about it, and some of that precise information is undiscoverable.

I’m assuming the app is a Work in Progress and I hope my ideas are incorporated in the newer version.

Fantastic program fantastic app

I like how stream lined this app is. It’s super easy to use and I especially love the connect board.

A couple of things I would love to see: the ability to scan a barcode when I am building a recipe. That would make it so much faster.

Second to be able to see the total amount lost on my progress screen at a glance so to speak. It gives me the weights tracked on the graph but it doesn’t list the amount lost till you go to the weight tracking entry screen.

Weight watchers app

I absolutely love to track my food intake with this app! It’s fun , easy, and informative .My only complaint is when I’m tracking my daily exercise activity . I do not see my totals for each day, or activity points accumulated for each week. That could possibly be my error, but I have tried several ways to figure it out with no success. I would still recommend this app. as a healthy way to lose weight, and learn about yourself , and improve your eating habits. Bravo!

Needs Another Update!!

Recently, the app has changed, and it no longer allows you to pre-track your food. If it’s morning and you want to enter what you’ll be having for dinner, it automatically adds the food in “breakfast” even though you added it into the dinner section. It’s the same for jumping ahead a day or two to pre-track meals say for lunch you’re bringing to work. It is only adding food to the area based on the time and day it currently is when you enter it. Please FIX THIS!!

I love this app and this program. I’ve been very successful since starting. This aspect of the app not working correctly at the moment has really been somewhat of a hinderance.

Makes a difference in weight loss

I've tried WW many times over the years and actually hit lifetime a few years ago but gained 25 pounds back. I lost the weight within a few months easily because of this app! Hands down a great addition to the system. Love the scanning feature and ability to see what the points are before you make a bad decision or purchase. Keeps me honest and accountable. Love the weight chart too and that it links to my iPhone and counts activity points. Love it!

Alisha

I love that the app makes it so easy to track points at home and on the go. My only critique is that I would like to get the app for my teenage son but so many of the connect group posts pictures in their underwear. Before and after pictures are great but no matter your size your showing yourself in your underwear prevents some young people from experiencing the amazing victory that you are currently walking in. I wish there was a way to disable the connect feature for younger users.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Amazing convenient

WW has been around for decades. They change adapt and improve with great regularity. It works in the “real life world” Teaching, helping learn good habits. Not just what one eats and weight, but lifestyle. WW encourages and motivates. Doesn’t cause guiltily feeling or feelings of failure. WW is easy to contact with questions and concerns. Great support system. But, WW can’t do it for you. YOU have to want to do it for yourself. I have been doing WW since 2003. Great program to get to your goal and maintain. Thank you WW for being such an awesome full body plan

Great App!

I've been on WW several times, going back to 70's. It's never been so easy as it is with this app. I joined two months ago and have tracked every single day. It helps me to make decisions by checking app in advance, then deciding if I am willing to accept or reject that many points. I love Connect, too - Facebook for WW. I read at lease some of the posts everyday and it keeps me inspired. I also love that it syncs with Fitbit, keeps track of my exercise without me having to input it. I've lost 15 pounds so far. Love it!

So much easier than I thought!!

I was worried about learning a whole new way of tracking. I’ve tracked calories. I’ve tracked macros (for keto) and I’m no spring chicken so I was worried about failure and that I wouldn’t get the hang of points. But it is so much easier than I thought it would be and the app makes it so simple. I’m having slow but steady progress so it seems to be working for me. And the other tips, meditations, and affirmations just really help to keep me on track. Great app. Amazing program. Thank you WW!!!

So Handy!!

I love that I have recipes, weight tracking, scanning, and connection right at the palm of my hand...it makes life so much easier!!

Later thoughts...I feel the same way about the app, but I’ve been having problems with loading videos they take super long then I can’t reload them if it fails to download. Now, I have a black space on the side of my screen whenever I download a video. I would also love to be able to edit my posts more easily after posting and upload more photos at the same time!!💚💙💚💙😊

Wishing for Push Notifications

I am enjoying the Weight Watchers program and I find the app is easy to use. My only suggestion for an upgrade is that the app includes push notifications. Sometimes my biggest downfall on my journey is forgetfulness. If I could set custom notifications to remind me to track my meals or exercise or weigh-in, it would help me meet my goals. If this feature does exist, it isn’t easy to find or set up, so it would be helpful to make it more obvious. (I’m in my 20s and pretty technically proficient, so I don’t think I’ve missed it.)

Spectacular Weight Loss App!

I joined Weight watchers July of 2019. Through the app and points system I have lost 20 pounds. One of the features I live is the ability to scan food and determine points. And also the social media aspect is so supportive. I’m not alone in my weight loss journey. For someone who doesn’t have time for face to face meetings the app is perfect. You get all the benefits of Weight Watchers from the comfort of home. And it travels with you!!! Thank you Weight Watchers for showing me how to eat healthy again.

Such a helpful tool for Healthy Living!

The WW program is the best one I have found so far, and the app is the main reason why! It’s extremely user-friendly and helps track all aspects of my day in one place - food, water, sleep, mindset and movement. The latest improvements to the app and program are the best yet! I’m making steady progress towards my health goals, and having an easy program and app to follow is making it all possible. Can’t recommend this program/app enough!

Is new really better?

I loved WW for the ease of keeping tabs on what I eat and love the point system. Frustrating that you have to swipe to get to quick add now. Keep getting notices for features I am not interested in. Over and over- every day! If I want to track sleep I will use my Fitbit. Food lists still difficult to navigate. Too much restaurant food pops up first. Who’s really eating out that much these days? Not impressed ! Taking longer than before to track things.

Easy and clear

I am grateful for the weight watcher app because it is so easy to record my food points. And it has so many things to help motivate me. Like really good recipes, and things to enrich my journey. I love that it is including asleep and water consumption and activity. The one thing I would love to see added is being able to easily get to the same activity to record activity faster each day. I have to go in and search for it every single time and scroll down. Just have an easier way for things that I repeat. Thanks!

Want only one nutritional change

Love the app as it really is essential in keeping me on track.

I would love for the app to calculate the total nutritional values I eat each day...especially protein, sugars, total fat and saturated fat, sodium, cholesterol and total carbs. It’s already listed by each food item, but a daily total would enable me to assure I’m getting the recommended nutrition. A little tweaking and I would be totally satisfied.

I sometimes have trouble opening the app when using a cell line outside of home.

Enjoy the Program, App is Frustrating

I recently returned to WW after a few years away. In the past it was very easy to find and input food on the app. Now it's easier to find foods in the thick printed guides than the app, and I have yet to find a simple nutrient-based SmartPoints calculator within the app. I get the sense that WW is focused on barcode scanning & recipes, but a lot of what I eat doesn't have a barcode or known recipe. The Connect feature is difficult to navigate, and I don't see as much topical discussion as when it was in message board format. I enjoy the WW program and plan to continue as a member for live meetings but might switch over to a different tracking app.

We are so happy to have you back! Thank you for leaving us your feedback. You can locate a SmartPoint Calculator right on your WW app! When you tap on the Search Food bar on your My Day Page you will see the calculator pop up right underneath the search bar. Please reach out with any additional questions. We wish you all the luck on your health and wellness journey

-- WW Customer Care

Mostly great but needs maintenance

I love the app, and it does help a person lose weight. However, I get notifications that won’t stop alerting me, even after I have read them. Also, when looking up a restaurant, it adds the meal wherever it wants, instead of on the meal you’re intending to eat. I wish there were a way to plug it in to the correct meal directly from the restaurant list. Overall, I can get past these issues with the success I have had. I would and do recommend the app to anyone who has struggled to lose weight.

Membership free for 3 months!!!!

I had a six month membership which ended in early March. I debated whether to continue given the COVID situation. In late March WW offered a 3 month membership for free so I jumped on it. Remember I was going into this as a non member b/c my membership had lapsed the month before! They have continued to charge my credit card each month ignoring the fact that I’m supposed to have 3 months free (til July). I have written and given all the necessary numbers AND IT STILL IS NOT RESOLVED. Maybe someone will see this and help me! Peggie

MY JOURNEY

The Weight Watchers APP has been very helpful to advance my weight loss. Keeping track of every bite of food that goes into my body on a daily basis has resulted in my 50 pound weight loss just since starting the program September 19, 2019! My doctor was thrilled with my weight loss last week and asked how I had managed to lose so much weight since I last saw her in November and when I mentioned Weight Watchers, she smiled and said excellent - it is the healthiest program out there. Thank you Weight Watchers!

Lynn Pierce

Fantastic App and Environment

The entire WW system allows for weight loss to happen smoothly. The social support on Connect is raw and inspiring. The app makes it so easy to track foods and show my progress. I was off the bandwagon and didn’t track for 2 weeks, but I got a friendly reminder yesterday that it’s time to weigh in. So I did. And started tracking again. Love me some WW and if you’re contemplating on how to proceed with your weight loss journey, I highly recommend you give WW a try. Stay healthy, friends!

I couldn't do WW without it

There are a lot of features on this app that helps you in your weight lose or control journey. My favorite features are- the bar scan, ability to save your favorite recipes on the app, and of course the connect group.

I only wish WW could add a feature that would allow me to duplicate an item such as the other half of a restaurant meal I tracked earlier instead of going to the restaurant feature and looking it up to track it again.

Good app but FitPoints seem broken

App is easy to use but with recent updates, FitPoints seem to be being double counted from activities that are tracked by the health device and accumulate steps (I.e. walking workouts) as well as the number of steps are being counted with no correction in FitPoints to account for the points awarded by the walk. For instance, a walk today was recorded as 11 FitPoints. My total step count for the day so far is ~6k and about 5k we’re from the walk; still it’s giving 6 FitPoints for the number of steps too instead of what it used to- probably about 1 or 2 since the walk contributed most of the steps.

Good, not great

Really wonderful app. Easy to use and nice that it syncs with the online account. Would be nice to have more functionality in terms of editing food lists (can add items but not delete them) and accessing more accout options. Still, for a free app with a web sync component it's a really great tool to have. The sync with Fitbit is really great.

Would be nice to be able to log time of day for meals. I sometimes have a hectic schedule and don't eat meals at the same time every day. I also take medication with food so it's important to track when I eat.

Love WW App

I have fought gaining and loosing weight for 40 years. I hAve tried every diet multiple times including WW. Using the app to keep track of points and recording what I eat has made me conscious of what I am consuming each day and thereby loosing some weight in the process. I just have to be patient. I gained 12 lbs in the last 16 months so it may take 8 weeks to loose that same 12 lbs. I am at 8 lbs so far but I have a long way to go as 40 is my total goal. Just tracking away and walking each day.

Helpful

The app is awesome & so useful to my journey! Really, the only thing I would change would be the pics posted on Connect! Is it really necessary to show the world what we look like almost naked?? It would really be nice for people to show some discretion in these matters. We can show our weight loss results without taking the majority of our clothes off! Some jump at the chance to be inappropriate, unfortunately. It’s sad.

Other than that I find my WW app very helpful & use it faithfully! Thank you!

Tracking Issues within the App

The app mostly works very well and the online community is very supportive, but several weeks into the program, the app will not accept certain food items into some meal categories, especially if that item has already been tracked into another category in the same day. It just randomly puts the item into another meal category. “Tech support” in the app is a long list of questions and answers that do not address this issue. I have tried fully shutting down my phone in an attempt to reset. Nothing works. Very frustrating.

Great App but could be more

i love this app! It has helped me to follow the program and I really enjoy the wellness wins. However, I wish it included a water goal as well as goals for body measurements and body fat. If weight watchers is going to go with health and wellness these things are just as important or more so for achieving overall health. The scale is not always a good indicator of progress, a person can lose fat and gain muscle and the scale stays the same. This is my only complaint with the program. Other than that the program is sound for eating in a healthy wholesome way.

Helpful app

I’m on my second week of WW and I have found this app to be very helpful. However, one thing I don’t like about it is that when you try to look up a food/dish value for a specific restaurant, it is difficult to find the food you are looking for quickly. The listing should have some logical order such as alphabetical or by groups (sandwiches, soups, salads, condiments, etc.). Best of all would be to arrange them by point value, lowest first. After all, that’s what we are looking for, isn’t it? That should be an easy tweak for the app developer to make.

Like a “Genie in a Bottle”

Using the WW app. is like having a magic lantern at your disposal. There are so many tools at hand, but the scanner is a great one for me. While shopping it’s fast and fun to use. Just zap those bar codes as you grab your item, read the info and immediately know from the point value if it’s worth putting in your basket or returning it to the shelf. It always surprises me what some of the point values are. I’m still looking for some chocolate candy that is not almost “nuclear”!

Could not do w/o this App!

Mike Leonard

I like it but

My biggest frustration is that I’d really like an option to sort searched items by lowest points. Like if I want to go to Taco Bell and know what foods I can get for the lowest points I don’t want to sift through the entire menu I want to know exactly what foods have the lowest points and keep it simple! I’d love it even more if you added this feature! Also I think there should be a way to make all foods have multiple units of measurement, sometimes the only choice is ounces or grams which mean nothing to me when o don’t have a food scale. Otherwise it’s great!!

It just make it so much easier

I think I am not the only one who only needs to lose 15-30 lbs who is hesitant to decide to go weight watchers - but more then one friend had great results - not to mention it is the highest rated diet program on Consumer Report - so after endless failed diets - I decided to try - I have never stuck with any program this long - down 10.5 lbs without overwhelming effort - 4.5 lbs to my target weight but thinking I might stick with it further as it works - slowly but surely.

Complete Motivatior

Best app ever!! Motivates me by seeing my results and holds me accountable. The restaurant research part is fantastic to help me eat out with family and friends. The scanner is amazing. Who knew we would be able to scan a product at the store and the app would tell us the points to stay on track. I love ending my day by recording my steps on the activity portion. I’ve used the meditation part at night several times to help me fall asleep. Love, love this app. Thanks WW for creating such a great tool for us that need help. 🤗

So Helpful

I love this app! So easy to use and has helped me to lose 30lbs! There is so much content available in this app...recipes, Connect, which allows you to connect with others on WW for support and encouragement along the way. It challenges you to be more active. The food data base is huge and it’s very rare that I can’t find something already there to track! Also, the scanner is a lifesaver when grocery shopping!!! This is a must have for anyone trying to live a healthy lifestyle.

Customer service is terrible

When I first signed up for the app I didn’t realize weight watchers created 2 separate accounts for me. When I noticed I was being double charged I emailed the company and asked what was going on, to which they ensured me I only had one account. When I emailed them back again stating I was being double charged for the account they didn’t respond. Some customer service you got there. I deleted one of the accounts and then I was told I didn’t have an active account even though under my active subscriptions I still am indeed paying for an active account. I sent weight watchers yet another email and still no resolution. Terrible, terrible customer service not worth the hassle.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue with your account (s). We look forward to hearing from you.

--WW Customer Care—

Love the WW app

Real convenient in helping you keep and stay on track with your points. Give you the freedom to do so at any time, instead of going to a live WW meeting which I can’t attend do to my schedule.

One suggestion that I have to make Thai app better, would be having a folder or an area on your private account to save certain foods not by day but by category. This would help save those foods you saved specifically for you, and you can access them and add to you daily point.

Best Weight Watcher Support

The app is New and improved. You can scan food bar codes to get the WW points. There’s social media help where you can read about others weight loss journeys and post your own. There’s tips and reminders to keep you on track. There are rewards for when you excel above temptation. You can easily invite a friend thru the app and you both get a free month. There Headspace, recipes and so much more. It’s weight loss advice, tips, encouragement and support at your fingertips. 👍🏼❤️💗💜 it’s the help you need to stay on track towards a healthy lifestyle.

Pretty Good

On whole, the app is great and works as intended so I believe 4 stars is fair. Sometimes it gets confused when I’m searching for a food and I manually type it in. I’ll start typing and have a typo and fix it and it doesn’t realize I fixed my mistake. Gotta close and reopen the food search to get it to work. Also I enjoy working out using another app (Fitbod) and even though the app communicates with Apple heath I don’t get any FitPoints credit for my workouts. I only get credit for the cardio I do with the Apple activity app that came with my Apple Watch.

Disappointing

This app works great for the most part however they have a long history of major fails. The latest is how it double counts steps and runs despite the claim that it will not. This could be forgivable if I was not told this would not happen and that using a fit bit was a gray idea from a customer service agent. Weight watchers works by getting the small stuff right, this is yet another failure in a long series. Sad given the amount one must pay to use the app.

Back on track

Lifetime member here that has fallen off for two years since hip pain, depression and hip replacement surgery. I have gained 30 lbs YIKES! For 5 days now I am back on tracking to my goal weight-I LOVE this new program and WW app😜 it's easy and I love the barcode/ points ability to go straight to my day👍I have returned determination and commitment to my WW program and hope to have the successful weight loss I've had in the past-time will tell, " one tracking day at a time" love this app, makes me accountable to myself👍

Very user friendly and so many “helps!”

Love the app! So many new things to help you be successful in your weight loss journey. Too many to list! Well worth the money. I tried free ones for counting calories and counting carbs. Too difficult to stick with. This is very easy! But Connect could use some work. You can’t edit comments. Also, tracking sleep needs work. It allows for sleep time lost in middle of night but doesn’t let you add back in time for naps or extra sleep. Love WW!

Great but needs one more thing

This is my 3rd turn on the weight watchers app. (I’m done having kids now so nothing should interrupt me this time. Lol!) As usual, it is great! It just needs one thing... I need it to write to the Apple Health App. When I do a Weight Watchers workout or record water in the WW app it does not write to the Apple Health app and it bothers me. It’s not make or break terrible but my I’m particular about things and it drives me nuts to have to re-enter the info. in a separate app to have all my info. be correct everywhere. If it did that then it would be 5 stars.

Easiest WW ever!

Track food, check nutrition and keep up with progress all effortlessly and seamlessly. I think the “What’s in My Fridge” feature is intrusive. Put it at the bottom where you can scroll down and find it, but stop having it pop up over the top. I like the sleep tracker and activity tracker, but my fitness tracker is not supported. It would be nice if I could just enter my daily steps instead of manually keeping up with the time I spend at different activities.

Great improvements, not there yet

App is really helpful to stay on track There are still some minor things that could use improvement such as a more sensitive search feature. The search pulls up items that really don’t make sense and there is a lot to sort through. I would love to see the challenges that are offered incorporated into the activities Often, the challenge almost disappears ( and difficult to search for) before it’s completed ( ie 5 week squat challenge) Overall I really enjoy the app

Decent app, different way to view eating healthy

I have used several apps for health reasons, a friend wanted me to use this with her as an encouragement so we both dove right in. Fairly intuitive and user friendly, and the point system makes it easy-avoid lower nutrition, high calorie foods and you get more to eat. Flexible enough for dining out, most major fast food chains are in app. My only wish would be to have a daily macro nutrient page (ie, lemme see my actual caloric intake, fiber, protein, etc.).

Lifetime Memeber

I have been a Weight Watcher member since I was in my twenties and I am now in my sixties. I usually have only 15 to twenty lbs. to loose.I feel that the app is a big improvement. You can more accurately count your points. Also, there is a more variety of foods so I haven’t really been board with what I eat. In the old days I feel like foods I could eat were limited therefore, I didn’t have a big a variety. Both of these elements of the new program has made a big difference to me.

Mostly great

For the most part I love the app. The one thing that I have trouble with is tracking foods in the right meal. I tap on “lunch” select my food, but then it tracks it in breakfast (no matter what time of day I’m tracking it). It doesn’t always do it, but I have missed out on wins because it refused to put the foods into the dinner category or lunch or whatever. Everything went to breakfast. So frustrating.

Another frustration is looking up tomato soup smart points (or many other things) and it pulls up random everything else but tomato soup! What?!

I realized I don’t know it all :(

Over all the mobile option has helped me through the past 8 months. The new features are amazing and attending the review session was the best thing I could have done because I never realized how much I was missing. Also it’s a nice way to restart yourself for the holiday season.

Sometimes we get to a point we think we know it all but there are a lot of great support tips and options to help you get through just about every obstacle!

Weight Loss Happiness

I have struggled for years with my weight but thanks to the WW app I feel like I am in control! I still get to eat the foods I love while staying within my points. I never feel like I am missing out. The community area, the people are amazing & so kind. Never any judgement just tons of encouragement. When I have a bad day or week, I just pop on there and they help me through it. Plus the option to talk with a coach any time helped me through some almost late night snacking.

Good but room for improvement

I do love the app, but restaurant foods/drinks need to be updated more often. Example, when going to Starbucks, when the somewhat newer drinks aren’t in the app, it’s hard to make a decision without having to take a ton of time to enter all the values to figure out points.

I like reading the articles also, but when you click on recipes within the articles and go back to view the next recipe, you have to start all over again. Small things, but I think they’d make a big difference.

Whole new weight watchers!

I lost weight using weight watchers in the past. After gaining it back a few years later I hesitated to try it again...thinking, I already know all of that stuff. Well, I was so wrong! I started a trial of WW and found it to be all new- new point system and ways of categorizing foods. Exercises, recipes and support right on the app! It has been incredibly easy and rewarding- especially since I have lost about 1 pound each and every week- easily! Love this app!!

Everything you need to lose weight successfully.

These people have it down pat. And why not? They’ve been perfecting it for over half a century! It’s rare I search for a food whose points aren’t listed in the directory. But that’s just the beginning. There are plenty of easy-to-follow recipes, exercise suggestions, meditation help, sleep analysis, mood monitors and more. Got a question? Just hit chat and a live person is there with an answer. It’s the best weight loss program I’ve ever worked with.

Better than Noom

I tried Noom and just couldn’t make it work. I fundamentally don’t respect the calorie counting. Also the endless shallow articles and quizzes made me feel like I’d fallen in Cosmo hell. I’m back to WW which is clear and easy. I value the flexibility, love the zero points encouraging me to eat my fruits and veggies! I’m also very grateful for the focus on activity and ease of tracking water. This is a supportive program and a streamlined app. If there were a place to track my blood glucose level it would be perfect!

Personal to my needs!

I am driven by individual accomplishments and this app is centered on my personal discipline. No meetings. No coaches. Just me and the app recognizing my progress. I’ve lost 48lbs since June 2018. I like the journey option to track weight and meet milestones along the way. The WW points are a terrific tool for reinforcing discipline. I love challenging myself to hit 1,000 activity minutes per week. Overall, I am very pleased with the app. Food is fuel. Activity is a body in motion. And the journey is the destination just like riding my Harley.

Wonderful support tool!

I love this app so much. I am supported in so many ways. I’ve lost weight & been able to keep it off using these tools! It grounds me back to center. I love being able to track points on items in the grocery store. It helps me make good choices from the get go. And I love having clear info on my progress daily, weekly, etc. I’m not a go to the meetings kinda person, so this app is everything. I never thought I was a WW kinda girl, but I’ll be danged...I sure am w this app!

Easy to use

I just started WW and the app is very easy to use. My only complaint is that I don’t have a super thorough understanding of the actual program and with storefronts and meetings being closed due to covid, I feel at a disadvantage. But the app probably wasn’t designed to address issues like that. For food tracking, it works great and there is a huge database. When you see the point values of some foods, it really makes you think twice and it steers me towards zero point foods.

Lots of great info and works well

Pretty intuitive, but I think that there needs to be more FAQs to help as there are things that I need to understand as I just started the program. The chat is a nice feature, but it would be great to be able to search for an answer in order to not have to bug anyone. So many foods, recipes and more already loaded which is great. Tying with other activity counters is also a great feature as this makes the app a one-stop shop.

No more excuses

This excellent adjunct to the WW site is perfect of you travel, have a swamped day in the office or just cannot face another minute sitting at the computer. Just log as you go - its easy, efficient and helps me keep focused. As a single mom with a hectic work and family schedule it is a huge help. I'm even using it to monitor my food versus exercise as I train for my next half marathon! Stop reading and start tracking- you'll be THRILLED with the control you can gain over your weight management!!

A Great Weight Loss Journey Companion

I love this app!! Everything I need is right there and easy to find. I also appreciate that WW does NOT bug you over and over like other apps do if you choose to take a break accidentally or on purpose.

WW gets better and better. I first joined 50 years ago this coming September. The program and tools constantly improve. Thank you Jean Nidetch (sp?) for what you started over half a century ago. And thank you, Oprah, for influencing recent changes and improvements.

Merrymarm

Well put together

I’ve been using the app for a couple months now and I find it is simple, light weight (pun intended), and easy to navigate. The meal interface is easy to use and if/when you make a mistake it’s super simple to correct it. Plus the database for food includes a ton of stuff and the make it a meal option is nice for creating routine meals and the recipes list is nice and easy. I could ramble on and on bottom line is it’s a well made app with a good balance of function and ease of use

I didn’t believe it until I tried it.

I had heard of Weight Watchers years ago. I always thought it was just some fad diet that wouldn’t work. After my first child, I struggled with weight gain and didn’t know what to do. A friend suggested WW and it has been the only thing that has actually worked for me. I love the app. It lets me log my meals quickly and easily, lets me track my weight in a more private way, and gives me the chance to connect with a community of support. And I LOVE the recipes.

I’m thrilled with WW

I’m loosing about a 1/2 lb each week..20lbs off since October 2018...this is a marathon not a sprint....as I had slowly gained weight over the years I am determined to slowly loose... WW is my guide and keeps me accountable ....I have been on many diets in the past....I don’t consider WW a Diet... there are hundreds of food choices with 0 points...With WW help I am consciously changing what and when I eat...being able to tuck my shirt in my pants is an incredibly powerful feeling...and totally worth $20 per month for the app....thank you!! TC

The app is great and so is WW!

I’m a lifetime member from 2002. I’ve done WW off and on since then. I just rejoined in July to lose around 15 pounds to get back to goal. I have 4 to go. I love Freestyle. It’s the best program I’ve tried and the app makes it so easy.

One thing I would LOVE to see the app do:

When you pull up a specific restaurant, it would be nice to be able to sort it by point value or ingredient. The list comes up in a random order. I’d like to organize it so I can see all the low point meals together.

I love this app!

I have tried WW many times before. Through many different programs. This time around having the app has so far been the most sustainable and easiest way to follow the program. All things needed to follow the plan is at your fingertips. I live in a small town with one meeting a week and because of my work schedule and life it doesn’t work for me. I love Connect with the support and stories of other’s journeys. A constant reminder that you are not in this alone.

Feeling good

7 months ago I was asked to join with my daughter. My goal was to drop 25 pounds and this past week I have finally hit my goal. I feel so good about myself. I hit the. Gym every week day at 5:40 am for a hour before I go to work. And I work with elementary kids all day as a Librarian. So I’m running all day there to.

The WW app is my tool I go to every day to keep me countable for the day. I don’t know what I do without it know.

My goal is to keep up the good work. I see a life changing in my eating habits. Thank you WW

WW App

I Love the new WW App! I just hope all the “point counts” are accurate. I use it daily to plan my meals. Because I am on the road a lot, I rely heavily on the information provided re restaurants, etc. Using it to search for the best choices when away from home has become a great aid and made me more aware of the bad choices I was making without the app. I know you will continue to improve and add more helpful features to the app. I look forward to seeing what you come up with. Thanks!

Brenda.

The crux of WW

I love practically every part of this app! It links well with my Apple Watch. The search function does not work too well when creating recipes - in that it doesn’t include the second word in the search. Tracking on the watch will track the whole serving which you have to update through your phone. Other than that I am quite pleased! The connect social media piece is fantastic too - always nice to have a supportive group of people to have on your phone.

I love the App but...

I find it still has glitches, I notice it mostly on the Activity screen.

If I have steps from Apple Health on weigh in day and I sync my activity later in the week, the steps/points go away. This morning I had accumulated upwards of 45,000 steps when I added my Pilates workout for yesterday and re-synched my step from weigh in day went away and now my total steps dropped below 35,000.

This has happened several times before but decided this time to bring it to your attention, maybe it’s a known issue already.

Great Tool

I've used plenty of tracking apps but this is one of the best-if not the best-of all. It links up with your weight watchers meetings so it syncs your weight automatically. Foods are easily scanned for point values and the library of foods to search is the most extensive I've ever had in an app. Adding your own foods is also pretty easy. Only downside is it's linking with my Fitbit accurately. It sometimes takes several tries and sometimes I have to close both apps and wait for it to sync.

Works forMe!

So easy to use! Keeps me "on track". Also, the whole WW program has been an eye opener to me. Allows me to make the best choices & decide if a food is "worth the points"!

I'm losing slowly, but consistently & I don't feel deprived! That's what you call a Win-Win!!

Update:

I’d like to see a back button. When I’m searching for a food and choose something, but it’s not it, I want to go back to the list I was just looking at. Instead, I have to start my search all over! Frustrating!

Skewed graph drives me nuts

I love the convenience and agility of this app over all. The thing that really drives me NUTS is that the graph that tracks weight visually does not record my lowest weights, even when I get below my target weight. The accurate weights are recorded in the numerical chart, so I know they are getting captured and that the app “knows” my accurate weight. But with the visual graph not showing me the reality of my fluctuations, I just feel frustrated. PLEASE FIX THIS—it does not somehow inspire me maintain weight loss to see my weight inaccurately skewing high on the graph.

Objectively Speaking

It’s a great app! It’s comprehensive in being able to track what I eat and my activity with motivational factors. It’s very useful and eye opening to questionable food choices. However, there’s a few minor improvements it can use. It needs to include more restaurants, ALL their menus, and include that info in the search of a given range of points. It works sometimes. It doesn’t work for every restaurant. I love the barcode scanner feature and the ability to find a local meeting. Most of all, I love to see my progress that it tracks!

Love WW

I started WW in December 2018. Having the app makes it possible for me to stay on track. I haven’t gained any weight and have been steadily losing and it’s so much easier than the Weight Watchers program that I tried years ago. You can track your food, look up restaurants for point values, scan foods in the grocery store, find inspiration in Connect and it works with my Fitbit to help with my activity tracking. There’s more than that but those are the main reasons that I love the app!

Great tracking Ap for WW

Easy to use, great recipe builder and barcode scanner. Extensive database - that can be tedious to search but adding items to favorites helps you find them later. I wish there was a “recent” foods rather than frequent foods to make it easier to track -day when you have left overs or the same thing 2 days in a row. It is a little clunky to go back to the previous day and add it to the current. But overall a really good, useful and easy companion Ap for the WW program

WW APP is all you need!

I’ve did WW awhile back doing the meetings. Didn’t like going to them and it so hard to fit in for my area too. So now I’m doing the APP only and it’s almost perfect. I used the coach a lot at the beginning. Have questions? Someone responds fairly quick. There a chat area too. Not really my thing, but it is a positive place and people can be helpful too. I eat out a lot. I’ve lost 40 pounds using this. Only for my area there are too many restaurants not on the app. The BIGGEST use is scanning for points. Rarely has an item not been found.

Convenient AND now with recipe building functionality

I appreciate the app's convenience. I have my phone with me at all times, so it's more practical for me to use than a notebook or paper journal. It's also a handy reference whether at home, work, or otherwise. It seems that regular improvements are made, so I hope my only complaint will soon be solved and I'll be able to build recipes using the app in my phone soon. Update: SURE ENOUGH, you can now create recipes using the app! Whoooo hoo! Thank you, WW!

Rockin' It

So, I am an unconscious compulsive over eater (diagnosis by my knowledgeable sister-in-law) therefore, the conscious act of tracking is fantastic. I am at last eating for only one. The app makes tracking easy and accurate. It is an invaluable tool for me in many ways. How much time do you have ? The features are amazing....the bar scan, the cumulative point count, grouping foods in the favorite section...yada yada ...you get the idea. Clearly the engineers who develop and update are not paid enough. Enough said.

WW works

The app will hold you accountable and keep you motivated at the same time. With easy tracking of foods, a barcode scanner, menu planner and restaurant guide, you will find weight loss easier than you thought! My favorite feature is that the app syncs to my Apple Watch and counts activity along with tracking of what you eat (smart points). By consistently following the plan, you will shed pounds. The app has everything that you will need to be successful. The rest is up to you!

Easy to use and keeps me on track with reminders. Love the workouts on the app.

I wish the app would be fixed. The scan part of the never works. The activity link does not sync with the weight watchers app. My activity is always different on the ActiveLink app and weight watchers app. I love the weight watchers program but hate using the mobile apps. It makes things difficult on the go. I use my phone more than I do my computer so I depend on the apps on my phone

Hang in there

I started WW on Thursday, tears & frustration w myself & the app. Used “chat” & that helped!! Signed into app academy

class on Friday, good but I missed a few things so I repeated the class on Saturday (45’ to 60’ each). Today is Sunday & I feel like a pro using the app. Easy to track food

( the scanner is awesome!!!!!), water & activities. Very versatile app which matches the remarkably flexible point program. You are learning a lifestyle not a diet plan. Hang in there, it can get much better in just a matter of hours.

Better than Noom!!!

WW app is a fraction of the cost of other programs AND it’s superior! GREAT variety of meal plans, recipes, and real help by smart coaches who are dedicated to the program not robots with automatic answers.

I did weight watchers in the 1990s for a hot minute and didn’t like it. The current WW is far superior. Last year I wanted to clean up my diet and tried Noom. Not good! Very expensive and I felt hangry the whole time.

Give it a try if you want a solid meal plan that won’t leave you hungry, and an awesome community of support!

Love this app

I really do love this app, it has so much information, support, creative ideas and full proof really. I only gave it 4 stars because, as a person who works a graveyard shift, 10pm to 6 am, the app should give the option of when your points reset. Not everyone works a conventional schedule and I have yet to find a way to make it work for me that shows I’m in a healthy eating zone. It’s very frustrating. The sleep tracker is also the case. I put in my schedule and it reverts back to night time sleep. Maddening.

But with that, I love it and I love WW.

Feeling renewed

I have been a WW member off and on for most of my adult life. I would reach a level of success then figure I could go it on my own. Occasionally I would even join WW competitors. Then eventually come back to WW ( weight watchers). Sometimes I just got tired / bored of the same thing. This time after rejoining I am excited to continue on this journey with WW. I love the app and tools provided. The rejoining price was right and sensitive to people struggling during this awful pandemic. I am feeling very supported. 🤗

So easy to use

I love the WW APP. It is so easy to use track foods. There are a lot of restaurants in there so you get the right points even when eating out. I connect to my Fitbit and gr acrivity points. And I love all the recipes. It helps to try new things. I only did the online. I read the directions and started going. Lost 28 lbs in 2 1/2 months. When I am out of points I just check out the free list and find something to eat. This app has it all in one place and is very easy to use.

Love your weigh watcher app!

Your app makes food tracking so easy! Also I can look back and see where I got in trouble with my not so great choices! I also love the features you run on losing weight, the recipes are great and easy to follow and I like the weight tracker. Your company has done an awesome job keeping in contact during the coronavirus pandemic and your encouragement allows me to keep working towards my health goals. For that I thank you all and look forward to continuing with Weigh Watchers.

New personal assessment not working

I have been enjoying the new ww+ but struggling to compete the personal assessment from the carousel on the homepage. When I click it a new screen pops up that’s blank then I’m taken right back to the homepage within a second. I’ve deleted and redownloaded the app several times now and it still does not work.

To be clear this isn’t the first assessment you take when joining weight watchers, this is the new assessment that’s part of the upgrades/changes that came out this week. I also cannot find anywhere to get in touch with support for help. I’m just finding articles that don’t offer troubleshoot options.

It’s ok

One main problem your company needs to realize is the challenge of tracking. You should implement optional notifications for tracking food reminders if they haven’t been entered by a certain time. Friends have quit ww because of this challenge and you need to figure out how to make it easier for people. The coaches are hit & miss too, are these actually paid employees?? They seem to be off brand and can be out of touch.

Also the editing profile options are greyed out. Not sure what’s going on there. Positive, the food tracking is pretty vast and love it can remember commonly eaten foods.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family.

--WW Customer Care—

Weight Watchers Remains Current

As a life time member who has returned to lose 25 - 35 lbs. and has experienced many variations of the program, I am complete happy and satisfied with the new app and direction Weight Watchers is going. The new program focuses on healthy eating with less refined and sugary foods. You can still eat what you want but you will pay for those foods that don't benefit your body. I am ok with that and began to lose weight immediately and am excited to change how I eat and view food.

Great app

So far I have nothing but great things to say about this app. I’ve lost 8lbs by just tracking my meals. It has a lot of great features. It’s super easy to track food, has meditations and some workouts that you can do through it and recipes as well. You can connect with other users. I call it Ww Facebook. The only thing is it may be a bit pricey for some folks as it does have a monthly subscription fee. However, $20 toward your health per month isn’t much in my opinion.

Better than I anticipated

The app is fairly impressive. I wish there was a way to “favorite” activities. I only ever add my steps as activity for the day but I have to search every time for “Steps” to enter it rather than it having what I always use like how “often used” food is listed. Also I wish the restaurant section was expanded and had listing of low point foods at that particular location. Like I could go to McDonalds and have a list of a couple breakfast and couple other foods that are some of the “better” choices there.

WW App

I really like all the things you can do and keep track off. But I do have one question to ask and that is I am a life liner and I attending the workshops every week still because I enjoy them and it’s helps me to stay on track and accountable. But the question I have is where can I record attending the workshop since it doesn’t do that automatically. Because I can record my weight every week manually but not attending the workshop. Thank you for letting me know how to do that.

Has it all!

Includes Headspace meditations, Aaptiv audio workouts, FitOn video workouts with multiple levels, goals, lengths. WW program now offers three different programs with so many options to get healthy. And then there's the Connect social media community it includes as well. Easy to track daily - food, water, and exercise - and that's what keeps me focused and conscious of making good choices. (There's a sleep tracking feature, too, but I use my Fitbit for that.) Highly recommend.

Use it to lose it

I have been using my WW app for almost 4 years (every day since Labor Day 2016). I reached my lifetime goal about 4 years ago and realized that in order to maintain my goal weight I needed to stay focused, this app helps my do just that. I go to it everyday, multiple times. When I grocery shop my phone comes out and I scan barcodes with my WW APP before buying something I’m not sure of. This voyage that we’re on is a lifetime trip, using the app makes the trip easier.

Amazing catalog of products

It’s amazing how much food, condiments, spices, almost anything you need to cook just about any recipe and accurately track your points. I would search the Library of recipes -based on my protein for the night - and pick something I’d like. Many times I won’t have an ingredient (sometimes never heard of an ingredient), won’t like a particular ingredient, or something - so I’m able to recreate/or rebuild the recipe to my taste and be able to accurately have a point value! It’s great!!

WW

Have just started the program been on only five days (Blue plan) having fun tracking foods and experimenting with recipes am already checking foods and planning my plate for Thanksgiving that I don’t overeat. Am sooo excited to be sharing my journey with all the other WW connect clients really helps. Have not implemented an exercise regiment as yet but will next week, looking forward to weighing in on Tuesday 11/19th to see if I lost anything! Thank you WW for existing and keeping monthly dues affordable as groceries keep going up! Hugs to all!

Makes being on-program so much easier!!

I love being able to have all my plan information literally at my fingertips without having to cart around those big books!

However, I wish I had the ability to meal plan and make shopping lists from those plans like I used to be able to do on the older version of the website. That would be a total game-changer. While I’m wishing, being able to push that theoretical shopping list to online store shopping sources like Hy-Vee Aisles On-Line or Instacart would be AMAZING. 😊

Best tracker that I actually use

It’s a tool to keep me on track using the weight watchers program (WW) I use the in app scanner at the grocery store and even at work to check points on food items, this scanner is quick and can give you a point value for basically everting I’ve seen.

I like the receiver builder too. It takes the guess work out of home cooking, and then I’ve found myself making receipt item “exchanges” to lower the overall point value of a serving.

It has changed my life!

Before WW, I hadn't been able to lose weight for years. I decided to try the program and found out immediately that it was just the right formula for me! Im down about 40 pounds in 6 months and couldn’t be happier. I do have weeks where I don’t stay on track like I need to but I’ve learned to limit myself with the help of the app. If you’re questioning it all, just give it a try. You might be pleasantly surprised at what you lose from it 🙃

Not to tech Davy

I am 59 and If I can use this app so can you. It makes it easy for me to stay on track if I can see what I’m doing. So far I lost 12lbs in 45 days. I’m doing this for health reasons and am starting to feel more energetic. It truly is a way to live and puts you on a right path to a life of eating healthy. It is easy to follow and the day I go overboard I can pick up the next day and start over. This app is great for people on the go. Let’s face do we go anywhere without our phones! Thank You

Diane B

The app is a game changer. I love that I always have the information at my fingertips and I’m able to track online so I have the data needed to be successful. Connect is an awesome source of encouragement, insight and fabulous recipes. The only issue I’ve experienced is with the activity tracker - weekly I lose activity points. I average 80 points weekly and toward the end of my week I start losing points from days 1 and 2 - nothing I can’t work around - just a little frustrating.

Some problems

I love the app but just recently experienced problems with trying to add items onto the previous. No matter what I do it won’t let me go back a day to add on something I forgot to track the previous day. Also it has been switching my meal preference- I open the lunch meal and start adding what I ate to it and when I finish it adds those items to dinner because it might be dinner time! Very irritating to have to go back in and switch each item manually!

Past Approach Easier

I am quite dissatisfied with the new approach to Weight Watchers. I have used the app for three years. I lost my desired weight loss three years ago. It was simple to track the food I ate. I run 3 to 4 times a week and was happy to gain extra points.

With the addition of free foods my weight seemed to creep up. And now running points have reduced significantly as of this week with revised approach to fit points. 72 minutes high intensity running was 17 points 3 weeks ago and now just 12. What I used to love about weight watchers is how it helped me to maintain my weight by tracking points. And I didn’t have to give up food and wine I love. Now it discourages me instead.

Our goal is not to discourage you and we are committed to your success. If at anytime you need assistance please do not hesitate to reach out via Social Media, our 24/7 Chat, or our Customer Care Team at 1-800-651-6000, Monday-Friday 8am-1am, Saturday & Sunday 8am-11pm ET. We hope to hear from you.

--WW Customer Care--

Horrible update ruined my settings

I’ve never had much issue with this app other than it not being as user friendly on connect as using instagram. But after this last update all my settings were messed up (start weight was wrong, weigh in day was wrong, Fitbit no longer synced) Also, I logs me out randomly and then when I try to get back it it tries to make me reset my settings like I’m a new member. I have to delete the app and download it again to log back in normally. I am an iPhone user. I have been a member for 2 years and am at lifetime status. I use this app every single day and now I’m worried about the accuracy. I don’t know what happened with this last update but it needs to be fixed ASAP.

We truly apologize for your troubles. We will pass along your feedback and experiences to the appropriate individuals. If you have further questions or need assistance, please email ResolutionSupport@weightwatchers.com. Thanks!

Love the app!!!

I obsess over food anyway so might as well have a tool that will move me toward health. I put in a week’s worth of meals, always including at least one new recipe from the many to choose from. If I have a “close encounter” with my grandsons goldfish I point it then go over my plans and trim points here and there to stay in my allotted points. This is an amazing tool to have and I feel it will really help me succeed this time!

I do suggest that everyone take the offered class. It was very helpful.

WW app

For the most part the app supports the food plan very well. I would like a search option for foods without having to identify the food type. It would also be great if you could look up food by ethnic names ie: Chinese, Korean, Italian, Greek, Jewish, Vietnamese, etc. It would make looking up food points faster and easier.

I use this app several times a day! I think recipe builder needs to be easier to find and use. A more comprehensive points counter would also be useful.

New app updates Poor Design (disappointing)

The app works great most of the time. There have been been issues with every update the last two times where after an update tracking history starts over resetting your daily tracking streak back to ONE. The latest update that went to select members is a complete disaster and poor design. I like the 3 bar menu concept but the main screen is the poor design. You can no longer swipe left to right to add the same foods you may have eaten say for breakfast the day before. You now have to do one addition at a time. This needs to be fixed ASAP or I will consider quitting the program since WW can seen to make their tool work right.

Connect

Very important to guiding me in my life attitude, look forward every am & pm for morale support. I feel un judged in my postings. I am aware of not being able to please everyone, but also of availability to scroll on and read another post. This site is a heck of a lot cheaper and more readily available than a therapist. For those or is it just me (I do not use a therapist, couldn’t afford one.) I would change therapist every year to get different roads of help, or view on life experiences.

Need Cheaper version

I managed to lose almost 20 pounds with the app, the only problem is I never used the recipes, workouts or shared my experience, I’m not a social media kind of gal :) It would be nice to have a cheaper version if all you want to do is track your points.I would pay $10 a month for that but otherwise I start paying for it. I think $20 a month is a bit much to just check your weight and your points.

This is one of the few times I’ve ever written a review for an app, I had emailed them in the past through the app but never got any response.

Five Stars!

The WW App is so versatile! It is the perfect tool. I can track my points, my weight loss, my thoughts and photos. I can get encouragement and can chat 24/7 with a live person who will answer questions. I can put in real recipes and find out their point value. When I go out to eat, I can look up the restaurant ahead of time and select items from the menu ahead of time. And now I can walk to the beat with a timed workout on my App! What will they think of next?!!

Love the WW App

It’s so easy to track instead of having to write everything down or to calculate and count your own points. That’s not exactly hard but it gets old quick and I would quit tracking because I hated it. This app makes everything so easy that I’ve faithfully tracked every day and if you can’t one day or so cause life happens you can go back and put it in. Oh and the barcode scanner is amazing. Open ur fridge and scan ur meal barcodes and hit track, ur done!!!! Awesome

Lifetime and still use the app every day!

For the most part I love the app and it seems to improve all the time. There are issues that aggravate me. Certain food items that I use every day don’t show up high on the frequent foods list. Sometimes I want to find a previous article and I have a REALLY HARD time finding it and search box doesn’t work. Sometimes I try to find a previous article on an activity or a challenge and I can’t find it again.

WW App

So many new features! I especially love pulling up new ideas for what to do with various ingredients. I related self care options for exercise, meditation and just plain research on sleep and forming good habits are awesome. Best of all I can hang onto my peeps and coach through zoom so that I can maintain the personal connections that are so important to me for success. I’m not a digital native. The technology is frustrating but the benefits far outweigh the effort to learn it....kind of like weight loss and maintenance, right? From a twenty three year veteran at goal for the last twenty years,

Feeling great!

Last summer I saw a post from a friend that I hadn’t seen in a few years. She looked great! I immediately told her how fabulous she looked and asked her secret. She said WW. I wasn’t too excited because I had tried WW before and it didn’t work for me. Then she told me about the new WW app. She said it was super easy and there were no meetings or public weigh ins. My husband and I both started immediately and we have lost about 50 pounds each!!! Finally, something we can follow and see results with!

Starting over AGAIN!

I have got to lose this weight! I’m 66 years old , with NMO ( MS). Take a lot of medications. The last time I had a Infusion, I gained 8lbs. I had just finally started losing pretty good. Then that happened. I love the app, makes it easier to keep track of what I’m eating, plus makes me think ahead, about what I will be able to eat for the next meal!

This was an old post, I’ve had a hard time lately! I lost my husband August 1, 2020

I’m really struggling, right now! So glad I have this app!

I’m a life long fan!

There is so much WW offers to help one stay healthy! I’ve been an off & on member for years. This app has made It so easy to count points - no more writing down anything! This is the easiest way to lose & maintain my weight! The counting is easy, the recipes on the app are wonderful. I can connect with others on this program when I want. I can even contact a rep easily on my app. WW is a quality company with years of research to help people feel good about themselves.

WW Keeps me on track

I have been using the WW app for six months. I love the ease at which I am able to add various food, even by name brand. I also like seeing my activity points mount up.

In the future you make want to add a video platform for weekly tips and a longer list of popular exercises—Lifecycle, Essentrics, etc., or the ability to add my own type of exercise to the drop-down.

I would also recommend adding a feedback link to receive recommendations from users.

Great app but please fix....

I thought maybe this was just me but my aunt and mother-in-law had the same issue.

We are unable to change the number of servings in the “create a recipe” folder without a lot of struggle. It is set to one serving and we can’t highlight it or just delete it to put the accurate number in. It’s really strange. Tonight at dinner my aunt was trying to determine the points in a desert brought by another family member. I struggled entering in the number of servings so she tried it on her phone using her weight watchers app. She had the same problem. As did my mother-in-law. Anyway, eventually you can change it but it should not be that difficult.

I love this app so I thought I would let someone know and hope that it can be fixed somehow. I feel like it doesn’t register unless you pound on it.

Thank you,

Jessica

Love it!

Very easy to use! I have lost 15 lbs since I started two months ago. They have at home exercises such as yoga, and so many more options. They’re recipes are affordable, and most of them are diabetic friendly (I have type 2). It’s awesome to speak to a community going through the same thing as you are. You don’t feel alone, and it makes your journey easier.

If anyone is interested in getting healthy and learning how to form good eating habits, I definitely recommend WW!!

Suddenly crappy

I’ve used this app for over a year flawlessly. Over the past month my previous weeks steps/workouts disappear making my activity look empty. I rely on my progress for motivation and commitment to my health insurance who reimbursed me for my dedication. I’ve spoken twice to support via chat and both times the agent was helpful, but my chat “timed out” and I could no longer reply to the agent until I closed out the app. I hope the kinks can be worked out ASAP!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

A great guide to wellbeing

I love this app. All the tips, ease of tracking and logging. The connection to others on the program is a boost and real important. This app makes all of this easier than facing it on my own.

I love the recipe section and meal making ideas is a breeze. I wish going back to one recipe was easier than coming all the way out then finding my way back to the recipe.

But over all I find myself always on this app discovering, discussing or planning my day as a dedicated WW Freestyler.

Fantastic!

I love this app! It’s been so eye opening too... I’m conscious of my food choices and I think if the points as money! Once I’ve spent them, I need to find either a better value (zero points) or I need to borrow (weeklies). I try not to borrow... I’ve lost 100 pounds so far and the app has everything I need, from a list of zero point foods to the ability to scan everything as I shop! Also, I’ve tried new things (that PB powdered peanut butter is AMAZING!) WW makes this so do-able! Even for me!

So easy

I’ve been a weight watcher many times through the years. I was there when you had to write down every morsel you put in your mouth. Yes, that journal did cause me to be accountable but so much work. Now, the new WW app makes all the difference. It’s on my phone so I take it everywhere. When in restaurants I use it to make safe food choices and journal what I eat away from home. Anyone should be able to use it. I am 74 years of age and still watching my weight.

International products

Although I do love the app, I think WW being an international organization it would suit them to include a lot more international products to their database of products. Years ago I used to attend meetings in the Netherlands, we now live in Aruba and have Dutch, American, and Latin American products in our supermarkets, as well as Asian and Indian. It bothers me that if I want to scan a Dutch product in the supermarket it is not included and I have to input the info by hand to get a SP value. Please let me know if I should change countries or keep inputting the information by hand.

Favorites needs HELP!

With the recent update, the app does seem more streamlined at first, but while it is easy to access items once located in the +, it is more time consuming. Once an item has been selected within favorites, you are taken out of favorites and have to re-enter to select the next item with it defaulting back to the top of the list. You need to have the option to enter multiple items from the list and then manually exit.

Almost Perfect

Pros: Love the point system, the selection of recipes, the supportive community, the catalog of restaurants, and the ability to add my own favorite foods and recipes.

Cons: I’ve had the app crash on me several times while trying to input a recipe or new food item. I also wish that foods and recipes all had the sodium listed (it’s an optional input when creating your own foods and recipes). I know not everyone needs to keep an eye on their sodium like I do but it doesn’t seem like something that should just be ignored altogether either.

I like the app, wish I could rearrange sections inside app

I have been on weight watchers for years; I love the program and the app is very useful. BUT I wish I had the ability to rearrange what I see when I open the app. At the top is the points for the day and tracking food which is great BUT I wish I could move the Explore section (which is currently on the bottom, and have to scroll through all the other sections before getting to explore) to right under my point tracking section. My major disappointment is the inability to personalize the app and how I few things inside it.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Fun and easy to use- ability to upload a recipe

Once you get used to the app it’s actually fun and easy to use. The only thing I can’t figure out is how to copy and past a recipe in for easy upload. If anyone has an answer please let me know.

It would be nice if we could upload recipes instead of having to build each one. Can they add that? And ability to make a mine for the week from the recipes. And why not a grocery list while your at it. 🤗👍

Key to my success!!!

I love having this app...it makes staying on track so easy!!!! I especially like the “Connect” part of the app...getting support and seeing success stories from other WW members has been a huge part of keeping me motivated. Also, unlike FB, in my experience, 99.9% of the people on”Connect” are supportive and uplifting....unkind comments are rare. I would highly recommend WW and the app to anyone who wants to lose weight on a lifetime sustainable plan. Come on and join y’all!!!!

Good for tracking. No summary page, can’t look back.

The app is basic, but useful for tracking. Built in recipes are a nice addition. The app is new to me, so I hope that it is useful in the long run.

Draw backs thus far:

1. App doesn’t track TOTAL consumption for the day. For instance total calories, fat, carbs, etc. It only lists these facts for each individual food item separately. So, you have to toggle back and forth between breakfast, lunch, and dinner AND toggle through each food in each of those meals to get an idea of your TOTAL daily consumption. A daily summary page would be ideal.

2. App doesn’t allow you to look back at previous weeks’ meals. When a week is particularly successful (or unsuccessful) it may be useful to go back and take a look at it. Setting should allow users to choose a timeframe for reviewing previous weeks.

So good, so helpful!

Honestly, I love the app. They've done a great job with all the improvements, and there are only two things I can think of that would make it even better:

1) Voice-activated search & tracking functions would be amazing.

(Ok, I'm just lazy, but wouldn't it be nice?)

2) In the "scanned foods" list, add a search bar, and/or a filter option for most recent. Sometimes I can't remember the brand name, so the alphabetical list isn't always useful.

That's al I've got. Love the app, love Weight Watchers!

Mostly love the app ...but...

After a typo in entering my weight it gave all my reward msgs at once (hit 100 vs. 200). Unfortunately, deleting & correcting the typo did not reset the msg awards. Now the only msgs I get are for tracking & blue dots, none for lbs. or % lost anymore. The rewards really helped me & I miss them...needed them for encouragement. The app really helps me to track & I love that part! Also wish that all listed foods would have all options of measurement types (ie: some only have oz., or cups, or even just “servings”). Not sure if either of these are fixable, but would REALLY LOVE a typo reset that doesn’t clear out your WI history!!

Pretty Darn Perfect

I have to say that this app is just terrific. Thoroughly thoughtful. Tracking is a breeze; 24/7 chat is awesome; recipes: convenient; Connect: the best.

There are only two things that I would love to see that I don’t right now: a SP number notification on the unopened app that tells you how many points you have left during the day for a quick glance. Sometimes I can't remember and it would be very convenient to not have to open the app just to know.

The other aspect of the app that I would love to see changed is giving me the ability to go back in my week to see how many activity points I spent on a day. Once my activity points are spent, it shows the same number throughout the week. Yes, I can do the math, I guess, but hey, we’re living in an app world!

That being said, thank you WW for thinking of everything!

Great, But Could Be Better

This is a fantastic app. I wish there was a way to private message other users. I know I’m not the only one because others post this same issue. Also, we should be able to click on the alert when someone comments on a post, and it take us to that comment. Instead you have to scroll through every single comment and try to find the response. Other than these two issues, it’s a wonderful app.

Downtime and Food List order

I’ve been noticing a lot of downtime with the App. Frustrating when you need to use it and it’s not available.

The other thing I really dislike is when you search restaurant lists, nothing is in alphabetical order. Everything displays randomly and if I select something and track it, but go back to the list for something else, I have to scroll through all the same out of order items, which takes forever! Why not put an edit to alphabetize the list?

Hard to find items in the app

I find it hard to find specific items within the app. Some things can be found by inputting the brand name but not the generic name or by inputting the item but not the brand. It would be way more user friendly to put in a key word and find an item regardless of where that key word is found in the item’s name. This app lacks a lot in ease of use. Also, needs a “quick add” for points without having to put in a recipe.

We appreciate your suggestion on making tracking easier in our app! We do have a "Quick Add" function in our app. If you click on the Orange (+) circle you should see this option. Best wishes!

-Weight Watchers Customer Care-

Weight Watchers

I really like the app to track, find recipes, scan foods for Smartpoints and earn Wellness Wins, among a myriad of other things!! The one thing I would love to see on the app is the ability to add recipes that are found on line that are program friendly directly from the online source without entering each ingredient, one at a time. There’s an app I use to store found recipes called Copy Me That which does just that, with the option to edit the recipe.

Keep up the great work!

Servings

I like the app but there are many items that say “1 serving” in which I don’t know what the serving size is. There’s a big point difference between a half cup and a full cup, for example, so knowing serving sizes, even in grams or ounces, helps, especially when I’m going out to eat. I also noticed that a medium baked potato is 5 points when you search it but WW has a brunch recipe that says it’s 4 points. It’s these little inconsistencies that I don’t like. A point here and there do make a difference.

Best App out there

I love the Weight Watchers App soooo much!

I have tried many apps and many different programs out there, but WW Works the BEST- at least for me!

I really think this is the best app, with so many different work out ideas, meditation tapes, meal ideas and recipients right on the app. I love the 2 ingredient Pizza dough recipe! It has helped me lose weight! Eating pizza!

Best program out there. I tried Keto but couldn’t stick to it because I wanted CARBS! This program helps you eat carbs and still lose the weight. 💕

After upgrade, app is awesome!!

I read a lot of reviews on the weight watchers app before I signed up this summer. I liked the idea of being able to track via the app and scan in items, but I wanted to make sure it worked well. I really liked the app at first but I had to keep entering my password multiple times per day – every time I wanted to track something. They have made an upgrade where I never have to enter my password and it is fabulous! Now it's five stars!!

Pat B

This App was great, (4 stars) until about 7 days ago. (now its two stars, on it's way to a ONE STAR) Its Broken ! Fix it !! First, it drops some of my Favorites. Second, it say "updating" and remains stalled in"updating" mode literally for hours. Third, now I can't gain access to my tracker to track my eating and points plus. THIS IS BROKEN. FIX IT. I don't want to pay a monthly fee for a broken tool. Please issue instructions to all users that you are fixing these problems. Please do it quickly !

A wonderful treasure trove of info

Having ignored all the things that are on the weight watchers app I am now exploring them. Big time. And I can’t believe all the wonderful information that is on it.

You have reminded me to take deep breath’s when I am stressed out. You have shown me wonderful fellow weight watcher members who are never giving up and provide lots of fun and exercise. Last night I looked at one of the arm exercises as I watched TV and I felt so good. Thank you weight watchers, for this wonderful app!

L❤️VE;JUST FIX THE GLITCHES

I L❤️VE THIS APP! WW has come a long way through the years!! Love everything that has been added to live a healthier lifestyle! There’s less emphasis on eating low-point twinkies and more emphasis on health!! As a Lifetimer and Food Addict, this is always the place that gets me back to where I belong! Hopefully, this time I realize to never leave again! The key is to stay connected forever! Thank you WW for all that you offer and super thanks for listening and bringing back water calculator!! 😘💕

Super Duper

This app absolutely same me from trying to estimate the points, saves time from writing what I eat and I would suggest to anyone that they will benefit from it. Lots of informative info to read that helps plus being able to make new friends that understand where you are coming from. For years I heard, “if you only had willpower?” Willpower is not all it takes. Having this app goes a long way with the little willpower some of us may have.🦋

Great app but needs total daily calorie intake tracking

This is a great app to complement the ww program. It makes shopping and eating low point items so easy It could use enhancements All other apps in the market have the daily calories consumed total listed. This is necessary Especially to easily target possible reasons for your lack of weight loss. It would be nice to track your daily health guidelines to be a sanity check that you are eating healthy. Just because you eat your points doesn’t mean you are eating a good balanced diet

Love the new menu bar!

Over the past two years WW has pushed weigh-in information further and further into the app so you have to go and find your weight chart and manually add your weight. I would prefer it to be very easy to access in the menu bar. I don’t need “my food” in the menu bar. I joined ww 3 years ago to lose weight and be healthier. I understand the concept of building healthy habits and focus on those and the weight will come off, but I want my weigh in information to be easily accessible in any screen.

We do apologize for any difficulties that you are having. Please be sure that the iOS on your phone software is also updated to the 12.3.1 version. You may also try uninstalling and reinstalling the app. If you continue to have difficulties, please email us at ResolutionSupport@weightwatchers.com. We wish you success on your wellness journey.

--WW Customer Care--

So much Better!

I have been in WW since 2012. Became lifetime years ago and in all this time was never able to use the online tools..Even my Son who is a CS major with a masters could not get it to function properly on my iPhone..Now since the virus I decided to rejoin on line to control snacking out of boredom...since Oprah has owned WW she must have brought in a team of experts that have created an App that works flawlessly. I really enjoy using the tracker and the Barcode reader is awesome!!! Great Job!👍

LOVE IT

I had been on weight watchers before... a long time ago before smartphones and I struggled. Now being on weight watchers with the app, it’s so much easier to stay motivated and on track! The app has everything... your tracking, your fit points, the store, your bonus points, coaches, 5 minute videos, and Connect! I have been on it for 2 months and I lost 10 pounds! The endless support from WW and Connect is amazing! It’s a not an old fashioned diet, it’s a lifestyle change. 😊

Use the app!

I absolutely love the app!!! I see my success daily instead of weekly. Weighing myself everyday is my choice but I actually look forward to it. I’m down 30 pounds in 7 months and continue to maintain. I bought a bathing suit and went to the beach for the first time in years. Felt soooo good. Best part, my doctor has dropped medications since my blood pressure, cholesterol and A1C has improved 💯%. Also. I’m motivated by my 3 grandchildren. Hoping to be around for them as long as I can!

UI takes some experience

I tried to get other family members to use the app. What is clickable on each page is not intuitive (e.g that you can touch the day to change it). My mom and my sister ended up quitting :( I work in UX and was able to navigate the app, but I wonder if a lot of people don’t know what they can tap and where to scroll.

I have now been posting to the community which is a nice place to share since I can’t discuss with my family.

Struggled to lose weight, with WW easy to

I thought I'd gained weight because of going into my forties. I struggled to lose it and was always hungry and just gave up. I decided to try Weight Watchers and have slowly but surely lost weight. I have surpassed my goal and have decided to keep going since it's been a realistic way of eating for me. I can adapt it to vacation or a busy work week. It required a few weeks of adjusting my way of thinking but now over 2 months in, I absolutely love it.

time consuming

I wish the app was set up a bit more like my fitness pal. I can put in a web address of a recipe and it automatically uploads it. I cook a lot at home so it's very time consuming to type in all ingredients of a recipe. I also hate that it's hard to find full fat items unless I scan them. Non-fat and low-fat is now how I eat and it's again, time consuming to search or have to scan every single item. For a company that's been around as long as WW, the app is greatly lacking in being user friendly.

WW for 49 Years

Enjoying the app very much. I became a lifetime member back in 1972. Have gained and lost weight over the years. As a senior citizen I’d like to see more options for exercise points like physical therapy. I’ve had both my knees replaced and both my hips. I ride a recumbent bike six days a week. Also, my height and weight goals have changed over the years. I no longer want to weigh 135 pounds. My new goal is 150. The app is perfect during this pandemic because I can follow my plan without going out!

Structure

I’m a come and go as a weight watcher customer the bottom line when I’m on target with you guys I lose weight. Structure is what I need in my eating habits. Right now I can eat everything in my fridge and cabinets I’m so hungry. But I try hard to drink water and to eat vegetables which I’m not very fond of. Try to eat fruits which I’m not crazy about obviously I stay away from fats and fried but I’ve always stayed away from fried foods I’m not a big crazy food person just want to thank you guys great job

So easy to use

I love how easy it is to use this app. There are no excuses when counting points-it helps keep me accountable no matter where i am. When I’m at the grocery store and something looks healthy and low in points I break out my phone to find out the points...and 99% of the time I put back what I picked up. I also love the meal plan and recipe tracker. I’ve been able to adjust recipes to fit my gluten free diet and keep track of points with ease. Such a great tool to use!!!

Now I am finally back at it!

I signed up for six months of WW but got away from it and gained some weight. I went back on this week and am starting to see results! It figures that this is taking place a month before my subscription runs out! I hope I can extend it a bit. I am a life member who needs to get back to my goal weight of years ago and need Dedham, MA location to find my information proving I am a life member so I can do this at no cost indefinitely! The Blu Plan is perfect for me!!

A new mindset on food

I am new to the WW plan, and I can already tell you my mind isn’t always on eating whatever lies close by. I am still learning how to use what the app offers. It is fascinating to me,the numerous areas it allows to discover recipes or just motivation to continue. I believe many people never consciously think of how many calories each food product has. I am #1 guilty of this. I am making my goal to continue using this tool as I continue this journey.

Best program to help me stay motivated!

I’ve been on WW for a few weeks now, honestly for me personally, I love it! I’ve been trying and wanting to lose weight for a month and I always thought how I’m never gonna lose weight. But ever since I’ve joined WW, I’ve lost 23.5 pounds!! The community is phenomenal and what helps me stay focused and never give up. The people are incredibly supportive and that’s what I needed. For anyone who is trying to become healthier and wants to lose weight, WW is the way to go!

Lost 66 pounds

I don’t typically fill out reviews, but I had to submit this one! I’m a 49 yr old man that has been overweight for some time. I finally hit that point that I had to do something to get healthier with my habits and eating. Not to mention my knees were screaming at me from hefting around a 270 lb load in a 5’10” body!

I watched my wife successfully use the WW App and lose 30 lbs and I can tell you it was a life changer for her. I was starting to stretch my XXXL Shirts and my 44” waist pants when I finally had enough! I am happy to say I was 270 lbs and I am now 204 lbs and size 36 waist!

BTW ... this is only with using the App for tracking my meals, snacks and portion control. I have done No aerobic exercise and I walk about 2 to 3 times a week for between 6 to 8 miles total.

I am very happy with the results so far. My goal is 195 lbs and I will achieve it! Thanks WW!

Very Useful

This is my first time using WW. The app has made it so simple to track food, activity and sleep. I picked the most restrictive plan but still found it gave plenty of food options that I am never hungry. I never go over my daily points. I like seeing the graphs and being able to track everything in one place. Even though I never use all those points, I still use the app quite frequently to check food nutrition. I am very happy with it.

Life changing!

There is truly a science to weight loss. Having a way to navigate through your daily choices, real time support and a dashboard of how your choices impact your day’s health is everything!

I can’t live without this app now. At first I thought, yeah I get it free point foods, daily points, try to color within the lines. But it’s so much more than that if you use it.

It’s sounds cliche to say it’s a lifestyle but it is. And when you embrace it you do get healthier and lose weight!

This app has been a change maker!

Over 10 years ago, I attended WW classes and lost nearly 30 lbs in 4 months. Then I started a new job that demand any time that I was not giving to my family. I found it difficult to keep motivated, track food/activity and connect with my WW community... and all the pounds came back. Now I have all that I needed right on the app! It is easy to use, and loaded with resources to maintain the tools I need for my new restart on my journey to health.

WW food log

I overall like this app. However there are times I get frustrated because the receipt I’m using calls for say a tablespoon of something and the smallest amount listed on the app is a cup. I can’t break the used amount down small enough. Also some fish are not listed, I can’t find something else and there’s nothing to compare it to. These ingredients are important to the receipt. The improvements you’re steadily making does help. Keep up the good work.

Charms

I really like the app and have lost 31 pounds since June but I really wish that there was an option of receiving the charms every 5-10 pounds without going to a meeting. They are motivating to me and my cheerleader son and meetings are way too challenging between life and covid. I feel like there is too big of a gap between 25 and the bigger weight losses which is when you really need the physical feedback and touchable reminder. I put them on my car keys and have them with me all the time.

Love the App!

The app! It makes sticking with the WW program a breeze! From tracking to looking up common foods to making eating out possible, the app is easy and fun.

I encountered only one “bug” but WW has fixed it since I reported it. When I am adding a recipe, the app won’t let me change the number of servings. When I go to the online WW website, I can change the number of servings and can complete the recipe. I tried to use the “chat” feature but no one was available.

The App is my Mentor

As an 82 year old woman who has been quarantined, I believe this app has become my “best companion “. Not only does it keep my weight in check (pound or two up and down for the past year). I sincerely believe by keeping on track it has actually increased my lifespan. I am in excellent health because this app is just so accurate. I also like the camaraderie that I have with other members. Once again I applaud Weight Watchers for this wonderful app thank you and God bless you cheers Ayn Rants

Easy as pie, sugar free that is. 😉

After several attempts at dieting and trying to find a good life fit. I took a leap of faith and joined WW digital. The app is easy to install and navigate. I was up and running in a few minutes. The inspirational stories, yummy recipes & tracking made easy I don’t feel like I’m on a diet at all. It’s become part of my everyday life I have been successful and lost 37 pounds since April 15th of this year. Looking forward to the rest of my healthy active life. Thank you Weight Watchers.

Excited

I have never in my life been so excited about a program like this! And I’ve been on so many! It’s so exciting, fun, recipes are fantastic! And coming up with new ways to cook with all the wonderful ZeroPoint foods is great! Seeing others recipes make a world of difference. Two days after I started I had my girlfriend start and we can’t stop talking about the program, our color ZeroPoint and how motivated the App is! We love it!“Weight Watchers” Thank you! You saved our lives🥰💞👍🏼

Only this app

The WW app is the best weight loss app that I’ve ever used. The app is the only reason I joined WW. One thing (among many) that I love is the ability to build any recipe and track the points. I have taken many of my favorite recipes found on the internet, those saved on Pinterest, even my moms scratch recipes, and loaded them into the WW app. This is what makes WW program more “real” to everyday life. I met my weight loss goal 2 months ago and plan to continue using the WW app as a maintenance plan.

Great, but pls fix bug

I’ve always enjoyed this app. I just have some feedback. When you try to enter points for a previous day, the app will not allow you to use the “quick add” function. If I add points that way, it always adds the points to the current day even if it’s said the correct day when I submitted it. It’s really frustrating bc if i miss a day tracking, I like to just go back and add an estimate like 25 pts for “all day.” Please please please fix this. Thanks!

So Much Information, So Many Options!

I love this app! It already has the points values for almost every food imaginable, and with the scanner, it’s super simple to add new foods. I’ve also added a lot of my own slimmed-down recipes so I have the points value for them. Last but not least, I love all the articles, WW recipes, and the other things I can do on the website. It has made losing weight fun and easy — two words I’ve never associated with losing weight until now.

This isn’t a diet, it’s a lifestyle change

This is the only app. that actually works and you start by eating. Instead of counting calories your given points ie 30pts a day. All food has a point value and some food are worth 0 Pts!! This app is great it keeps you accountable and there’s also a great community that’s really encouraging! When you workout you get extra points and your aloud weekly points just in case you go over your daily points. This app. explains everything 😁

Great App

A lot of thought went into this App and it is greatly appreciated. I love the way many options can be used (I.e., great recipes, recommendations/guidelines to get you closer to your goal). I also love how WW is branching out to a food delivery service (Blue Apron). Where the ingredients are sent to you and you can make your food fresh while keeping within the guideline if your points. Great job. Top all of this off with an online chat service. I feel that I am getting much needed support.

Thank you

Love it!!

The WW ap so very easy to use and full of information. With the new program has three levels. I’m using purple which had a 200 foods i don’t need to track. The ones I do track are very easy to find. I love using the ap when we eat out as I can pull up restaurants and see what foods I can have for whatever point level I need for that day. There recipes that are delicious and articles. You can also chat but I haven’t done that yet. I’m really happy with the ap.

Printable recipe option from iPhone

The app has certainly improved over the years! The water tracking option is truly appreciated!!

One suggestion: I would like an option to print any WW recipe from the app. If I want to make any recipe that I see on my phone/through the app, I either have to screenshot it, make the recipe while trying to read it off my phone, or log in online on my laptop or desktop to the website and search for the recipe to print it. Convenience and ease is key for me to be successful. Thank you!

App

The best app ever! And the only diet I can stick on because it lets me look up any fast food for points, I can scan any item in a store to look up points and then calculates my daily points. I can enter what I think I’ll be eating the day before and delete or change items in my meal plan if necessary. It keeps track points in my exercise program into my weekly points. I’ve shown and encouraged people to join just for this wonderful diet program and app!

Keeping it real with we

Left to my Devices with the food I found myself unable to recognize the weight gain/damage I was responsible for as a foodie free agent! and the results were depressing. The scanner is my buddy and best friend. It helps me make informed choices. And the create your own recipe slows me to adapt recipes keeping the points low. It’s goes on and on.

If I could give this app a “10”, I would and the way this program has changed is helping many people to help themselves, just terrific!!!!!

Carole W

Forest knolls, CA

New version is terrible

I really don’t understand why the app needs to change so often. This new version is terrible. In an effort to be “slick” it takes the usability right out of it. First if all, finding a way to add a recipe was completely frustrating. It is now buried. And when you bring up the “create recipe” screen, there is no way to cancel. Second, I really like to be able to bring up my favorite list and manage it. GONE! Third, the one stop shop for adding quick add, favorite, recipe is distributed all over the place now. This is a terrible user experience. I don’t understand the need to change an app that worked so well for so many people. We’re there really a lot of support calls???

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

--WW Customer Care--

Convenient

App is good. Puts everything you need for day to day in one easy to use location. Makes it easy to track food and activities and search food, especially on the fly.

Would love to see an App Update/patch that had the ability to share recipes between members rather than having to add them on multiple apps by hand especially when multiple family members are using their own apps. Kind of a pain creating a recipe on my phone then having to do it all over on my wife’s as well.

Apple Watch? Support answers?

If you care only about iPhone and iPad apps it is good except has a refresh bug. This app says there is an Apple Watch version but as near as I can tell there isn’t anything to enable. Perhaps it is an error but there is an app on the watch store and a description here. It was updated 2 weeks ago.

Primary reason for 3 stars: I tried support via the app and they don’t understand how Apple Watch apps work. They acted like I didn’t know what I was talking about. They just parrot the help on syncing health. Literally cut and paste from the written FAQ. Overall WW just doesn’t have responsive help.

We welcome and appreciate your feedback. This will be passed on to the proper department for review.

--WW Customer Care--

It works if you work it

For most of my life I have not had to think about weight… Then menopause! I felt pudgy and none of my clothes fit comfortably. So I went to weight watchers and this is what I discovered… Going to meetings doesn’t cause you to lose weight :-) tracking your food, does.

The app is enough like a game that it engages me and makes me feel a little bit competitive with myself so I come up with creative solutions. And I feel rewarded when I stay within the limits.

It is the perfect balance of structure and freedom for me. I think it’s great and I’m so happy it exists. I don’t think I would’ve done well back in the days of the little book that had all the calorie counts.

So thank you to all the masterminds behind the app. I appreciate it and my clothes appreciate it… It took a lot of pressure off of a lot of buttons and zippers!

Easy to use!

Once you learn how to navigate this app and recognize portion size, it becomes very easy to track your day's food and stay within your limits to be successful. I enjoy that it makes me very mindful of how I use my points budget to make decisions. The calculator, scanner, restaurant menu lists and cheat sheets are a great asset to this app!

I love the Connect feature. Very nice to have cheerleaders and support each other on our journey toward better health. Lots of tips, recipes and menu ideas, too!

To track or not to track?

That is the question. And the answer unquestionably to track. Track perfectly, track not perfectly, track always, track sometimes, know exactly what you are tracking, guess at what you are tracking. All this matters little how perfectly diligent you are. The important thing is you are aware of the fact that you should be tracking and it does help you stay on track for consistently eating and living healthy.

The WW app is simple. Use it and you’ll see how simple and if you struggle with it go to an app academy. Really you have no excuse!

Good and bad WW items

I miss charms of WW and am glad that “Weight” is no longer the main concern of wellness.

Learning more about nutrition is the most important part of being healthy. Learning that our “self” is most important so that we can meet our challenges as a very needed and worthy special person is a must that needs to continually be drummed into our heads. WW has done this for me and others that are in the program.

I would like to have samples of new products to taste as was in the past. I will no longer buy boxes and then throw them out since they are not to my taste.

I will continue to write my opinions if you are interested.

I believe WW needs to introduce more foods new to the market today Or you will lose members who will try other programs. Put a blurb each week on our phone to try a new low pointed food.

That’s all for now.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

Love this app!

I have tried just about every weight loss program out there and always gain the weight back. I started WW a few months ago and the weight is steadily coming off. The app makes it easy to track what you are eating. You can eat anything you want as long as you stay within your points. I am changing the way I eat without depriving myself from the foods I love. The support in from the WW community keeps me on track. This is a great app. I highly recommend it!

It works if you track everything

Even on “bad days.” Just track it all! Use the scanner. If you track weekdays then you can have free days on the weekends and eat whatever you want, within reason. This helped me figure out that some of the things I was eating that I thought were healthy were actually not as good for me and my weight as I thought. Simple changes like 1 brand of granola bar for another, eating turkey sandwiches for breakfast, and I lost 10lbs without exercising.

Makes WW much easier

I went to Weight Watchers twice in the past 20 years, lost weight and was very satisfied. But this app takes it to a new level. This is my third go around and I Think it is 10 times easier because of the app. I go to the meetings to weigh but having the app to track my food, weight and activity, get encouragement from others, and post my successes makes it 10 times easier. The app makes it an even more supportive and successful journey.

First week

I decided on a whim to join WW. In the first week I have discovered so many ways about how I was eating incorrectly and working against myself. I love That I am able to track my points easily and that there are so many free foods available. I have already lost 4 pounds and Am excited to weigh in on Sunday! I had been following another program for months and never lost a pound. So the fact that I have lost 4 pounds in several days by following the WW program is really exciting to me. I can’t wait to see where I am in three months!

Makes following WW easy!

I absolutely believe that using this app has made it easier for me to lose the weight and keep it off. It helps me stay in control of what I eat and what I do for activity. It’s fast, simple, and provides information and recipes that help me not get into the rut of eating the same foods all the time. Plus the ability to have the points of foods at restaurants at my fingertips makes it easy to go out and not feel like I can’t enjoy myself!

It's good--but it could be great

Food and exercise tracking take a little getting used to, and I wish I could set up some short cuts.

There are phenomenal resources via blogs, groups, connections with other people in the program with varying needs/weight loss goals/etc., and access to personal support--all of which can be helpful.

But the recipes are almost useless to me, unless I can search for recipes by point values. I don't look for "pork dish" in order to find 13-point meals. I need to be able to search for "5-point pork" or 3-point vegetable sides. I can cook a 13-point meal all by myself. (So can Taco Bell and Carl's Jr.)

Could use a few tweaks

I like the app, it’s easy to use to track your food and your activity. And I really like Connect which is like Facebook for Weight Watchers. But it’s missing a few features, like the ability to see your activity and to save favorites. There’s a lot of great recipes on Connect but there’s no way to save them. Your only choice is to screenshot them and then try to remember to print them out later. You can’t select and copy the text either. Hope to see improvements in the future.

I love this app

I started weight watchers because I have a hard time keeping my weight under control so I subscribed and I can honestly say it’s great. When you start you can’t expect instant results but the slow and steady progress is good to see. I can still eat whatever I want too with a few exceptions. It also helped me discover how much sugar has an impact on my weight loss. Overall it’s a brilliant idea and a great app definitely would recommend this to a friend or a stranger.

We are thrilled to know our program has been helpful along your journey! We strive to provide a program our members can enjoy. We wish you nothing but great success with your wellness goals!

-Weight Watchers Customer Care-

Activity

My Fitbit is synced to my WW account. However, I sometimes receive double or triple points for the same activity causing my total activity points to be incorrect. Unfortunately, I cannot delete the extra activity points because I did not add them manually but it came from my Fitbit tracker. Please fix this or allow users to delete any and all activities. Otherwise I like the app except that some measurements are not included when tracking. For example nuts makes you track in cups or ounces when I may want to track 2 tbsp of almonds. I hate having to do the conversions.

Wonderful app

This app offers so many aids to be successful dieting. My fav is what’s in your fridge. No excuse not to cook something- there’s a recipe for anything that’s there. I find most of them use commonly found ingredients. In the past there would be a lot that had a small amount of one expensive ingredient you’d find infrequently in the rest. The entire thing is so complete and user friendly. This revised app makes the membership fees so worth paying. Good job to those who designed it

Grandma

Great app it's awesome to see my fit points ! Still loving using the app! Great motivator! Keeps me accountable ! Still keeps me motivated!! I track what I eat too! Still works for me! I depend on the app! I’m tracking my food too! Still loving the app! Keeps me on track!! Still tracking !! Helps me with the program! Part of my maintenance! Awesome app! ❤️❤️I use the app now to make a reservation for my instudio meeting!❤️❤️❤️ ❤️👍💕💕💯👍💯💯!!!!!!! I track breakfast every day!! Good for my maintenance plan! I’m tracking right now.🥰

Change can be difficult

When our coach would start talking about using the app and I only had a flip phone it used to bug me. Why do I need to have the “right” phone to feel a part of the meeting?Well, everyone had the app but me.

Didn’t realize how sophisticated the app was.

So glad that I was able to get a new phone and now have the use of it. I attribute using the app to my new ability to facilitate my weight loss in a more consistent way.

Love WW

Thanks for bringing in the meal plan option. We also need a scan options for grocery list and would really love an option to take notes in reference to our hunger and emotional cues with each item we track. You could make it so this option turns on and off. I would really love to be able to journal how I feel at the time I’m eating. Even if you use a emoji face method and some lines for notes. Would love to have a count calorie option as well.

This is the Key to My WW Success!

I started the program 5 years ago and would not have been as successful if it wasn't for this app! Tracking is the key to my success with weight watchers and this app is the key to tracking. I try to use it everyday to track my points. It has a great database and it is very easy to use! As a new mom it’s been a great way to get back on track! It’s so nice to be able to redeem points earned from tracking,etc. for gifts like wine glasses and earrings!

Love This App

I absolutely love this app! This is my first time to do Weight Watchers! So far, it’s working for me! This app makes it so much easier to track your foods! Love the way it sync’s with my Fitbit to record all of my steps! The recipes on here are amazing! My daughter and daughter-in-law and I are doing this together! This app makes it so do-able! I am so excited about this! My sister has high cholesterol , which is weight controlled. I showed her this app and she’s very excited to join now! Amazing app!!

Goaldigger147

Love the online exercise classes you can do anywhere and points are tracked. Love the program too it works and easy to build into your lifestyle no one would know your following a program. You know it’s good when friends and family are signing up on WW because they want what you have. I guess I’ll a walking testimonial. Been a lifetime member sine the 80s feel off a couple times, but go back on program because it works!! I really am a “Goal Digger”.

Great app, user friendly!

Have been a WW member for almost a year and I absolutely love this app! This is user friendly and it's easy to move around through it from tracking weight, sleep, water intake to tracking food, joining connect groups and finding recipes. Love how easy it is to find a virtual mtg and Coach-led Connect groups! I have my phone with me all day so it's helpful and supportive having WW in my pocket to reference for tracking or to reach out to my Coach when I need help or guidance!

Easier way to find the calculator and quick add. Needs a section & radio buttons for frequent foods

It needs a section to put in notes like the app used on the PC and be able to see the notes between each. It would be great to also print out your week of what you ate Also, radio buttons for frequent foods under each meal would be great so you can select multiple foods at once and go back to edit if needed. It would be great to go back to see what you have eaten so you can do a repeat week.

Great program, cluttered app

Weight watchers has made a lot of updates to the program by adding new resources and features. The problem is there is SO MUCH in the app that it get very confusing to navigate and I have to do too much scrolling and clicking to do the simple task of logging my food. I feel like I’m constantly bombarded with features that I have no interest in like streaks, winning point, coaching, and posting social media updates. I’m sure those features are great for many, but they’re all over the place and just get in the way in my opinion. Users should be able to opt out or they should be separated better by tabs.

Thank you for taking the time to leave us your feedback! We will be forwarding your concerns to the appropriate teams. Let us know if there is anything additional we can assist you with. Best wishes!

-- WW Customer Care

Layout is frustrating

The app has a great database of foods and tools, but the most helpful and frequently used features are at the absolute bottom of the Home Screen. So much scrolling through unwanted content. It would be great if you could remove cards that are not relevant to you (people’s very personal posts, coupons, etc). It would also be great if you could turn off the pop up notifications for the challenges. I’ve read the same information at least 6 times per day because it always reappears, even if you click “got it.”

Weight Watchers App

I love this app. Not only has it been a place to keep track of points but it encourages healthy choices through its tracking systems for activity and water. The community that I have found of inspiring people has helped stay with the program. I have lost over 30 pounds and have made it to my goal. I am staying with the program and plan to be here tracking and making healthy choices as long as this app is available. Thank you WW!

Has worked great for me!

I've been doing WW online for 2 months. I have the app on both an iPhone an iPad and have tracked every single day. It has worked fine without fail every single day! My only comment would be that it would be nice if there were more of a distinction between the meals and I'd like a separate listing for snacks. It would also be nice if you could move food items to the proper mealtime if you happen to enter them under the wrong meal.

Changed my life!

I’ve done WW before. Years ago. I got back into it because a guy I work with used it and lost 20 pounds! It’s so clean and simple to use. I love the weight graph - allows me to visually appreciate my weight loss. And I love the barcode reader! So helpful.

Great app. I’ve lost 17 lbs and I’m going for more!

Been doing it now for 30 months without fail and it really works! Even when I’m not loosing - holidays etc - or even gaining, I track and it helps me get back on track.

Thank you!

Almost the best

The WW program has helped me lose weight. This app is amazing. To be the perfect app it needs to give me a daily summary of nutrition. (And if I’m wishing for the stars, a weekly total.) Total calories, protein, added sugars, sodium, etc. All of those numbers are available in the app. I would be able to look back over a day and perhaps see why I felt hungry, or satisfied, or why I stayed within daily points each day but still gained weight. Please make this the perfect app WW!

A Great Tool!

The WW app is the best tool devised to help us on our weight loss journeys. It is ready to keep track of our meals, give us recipe ideas, motivate us to move, calm us with meditation, give us so many tips to keep going and share the stories through Connect of WW members at the various stages of their journeys. But it is still just a tool. As with most things in life, you get out of it what you put in to it. You really want to get healthier? Then really explore the app and all it has to offer.

Blue dot

It’s really easy to work with scanning it is so wonderful, tracking my steps is so worth it. But I guess the best thing about the blue dot is the fact it’s gets me tracking everyday just to get the dot I never use to track before now I can’t stop. This app is keeping me focus however I really want to go back to meeting but the only one open is in Myrtle Beach and I am new to the area and it’s about 45 to 60 minutes away, hopefully they will open near me soon.

So easy to track!

I’m a longtime lifetime member, and this app has made tracking so much speedier than in years past. I’ve also got all the group support I could ask for with Connect, and I’ve been able to convert many of my old recipes into current Points values with the built-in calculator. Best of all - scanning items at the market to make smarter shopping choices! I’m no paid spokesperson - I’m living proof that this program WORKS, and the app has made it so much easier!

Great although could be better

This app is great! I wish it had a spot for me to write daily summaries on eating habits, emotions, etc. (it has weekly spot although not much room there). And also a way to move a food item from one mealtime to another when it gets entered into the wrong place. Right now you have to delete the entry and re-enter it (This comment from my MIL who is also on WW and constantly has this happen even though I’ve told her over and over again how to avoid it!) But overall, a job well done!

Can’t get the update

This was part of the reason I was very reluctant to join. (only available electronically). I have very limited skill-! I wanted paper - but not available. I have been using the calculator- have not been able to access any meetings etc. Now I open and it says I must update- I cannot get it to do so. I want to quit or withdraw my membership for now. I cannot figure out how to stop my membership and I feel

Very taken advantage of as WW keeps taking my money

Staying on track

I give this app 5 stars!! It keeps me motivated it’s fun, I’m learning to eat better and not as much. I love how I can scan different foods at the grocery store when I’m planning my meals and it has just about every fast food restaurant there is if you eat out a lot like I do. I love that I can visually see my points and know what I have at all times. This truly keeps me on track. I’ve tried many other diets and things nothing worked but this works for me.

WW App

I’ve been in enrolled for less than a week and love the program. Being able to check bar codes in the grocery store is awesome. It opened up all sorts of things for me to chose from. The main reason I’ve not stuck with other diets, is getting tired of eating the same thing. Tonight I fixing a strawberry smoothie. It calls for frozen strawberries, no sugar, frozen banana and cup of ice. This will be O points. I’m hoping to lose at least 15 lbs. this month. Thanks for the program. Karen Calhoun

All inclusive perfection!

After tracking on another popular app since 2013, I’ve finally found my sweet spot with WW, made entirely easy and fun with their wonderful app. The WW app includes all the bells and whistles for food /water/exercise tracking, recipe database, and support. For those of us who are still curious about our macros, it would be nice to see a graphical breakdown of macronutrients, by recipe, food, meal, and day. For those who then stall on weight loss, this might be helpful information that would inform and drive necessary eating adjustments. If, that, then 5star it would be!

It’s a new beginning.......again

My husband and I are once again starting our Weigjt Watchers journey. We hope we can discipline ourselves to see it through. We recently found out we are going to be grandparents and we want to be healthy enough to make the long trip to Sweden this summer to see the new baby. The app is simple to follow and use and we want to try all the recipes. Thank you for being so patient and forgiving with us. This time we have a purpose and goal!

Glitches

At last once a day the app freezes up and I have to reboot my phone to be able to enter food etc. That is quite inconvenient. I sent a message to App Help and got an automated reply and a promise of later correspondence. That was over three weeks ago and I’ve heard nothing yet. This is my biggest issue with the app but here are some thoughts:

I wish the food search was better. Sometimes I enter a food and it doesn’t show up. Then I re-enter it and it does.

I don’t understand what the deal is on the activity points. It’s not intuitive.

Is there a way to request nutrition information for regional restaurants? So many here in Kansas don’t show up in a search. There seems to be lots of regional restaurants on the list in addition to big chains.

I enter lots of recipes just to figure the points. It’s tedious. Or I enter each item individually. Again that’s tedious.

We are so sorry hear hear of your difficulties. Please shoot us an email at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version, alomg with the problems that you are experiencing. We are here to help.

--WW Customer Care—

My Journey on WW

I have been on this journey for two years. My goals have changed by my weight lose. I didn’t have a lot of weight to lose but I did it for health reason and I didn’t like the way I looked in my clothes. Your website is easy to use recording the foods you eat, reading recipes, ideas about relaxing.

Update I am almost down to my goal weight five more pounds to go. I am very active I do a lot of walking also twice a week at the gym exercise on a stationary bike and the treadmill. Besides eating correctly you must exercise.

Poor purchase support.

Despite paying for a year for the weight watchers app and despite my C/C having the billing information for the purchase of the app, the WW personnel were unable to verify purchase?! Despite letting their support team know the app recognizes my yearly purchase and the creation of account and password, they were unable to either have the app work/unable to verify my information. Yet they had my account and my password etc.

The point of doing this online, was to be independent, and not have to deal with meeting schedule issues/technical difficulties.

I’m contacting apple support to get a refund. Apparently, I’m the only person who had difficulty in purchasing the app.

Disappointed with WW/Apple iTunes 😡

I miss old features!

The app is great but there are a few improvements to be made:

1- When searching for a food and then selecting one from the list, it would be great if the resulting page was NOT a modal. Many times it’s not what I want and I have to cancel out of that modal and Re-search. Would be more efficient if it brought be back to the search results page.

2- I don’t like the collapsed view of both the meals and the journey. I want to see at a quick glance how many points each item in a meal were (rather than have to tap through to see that view) and now having to tap through to see the full month view (as you show only 2 weeks now). Would be more helpful if a user is able to customize their own homepage. For example, I never browse restaurants because I rarely eat out and I don’t look at recipes so I’d rather use that real estate for the items I do care about (expanded views of the above).

- A UX Designer

Glitchy App

Program is great, but app constantly freezes or crashes. Also strange how I have to re-search for food I’ve logged a thousand times. There should a recently searched feature. Many of the barcode links are outdated, usually a point or two off. For example, I’ll scan a food item and the barcode returns nutrition info that is slightly off, effecting the point value. It something I don’t always catch and leads to inaccurate point counting. There should be an offline feature added, so I can count points in places I am not connected to the internet. For example, camping in a national park, on an airplane, or international travel.

We appreciate you taking the time to reach out and thank you for providing your feedback. We love hearing from our members, as the suggestions we receive allow us to improve our products and services. If you have any additional thoughts, please don't hesitate to reach out to us at ResolutionSupport@weightwatchers.com. We all are wishing you the very best and continued success on your journey!

-Weight Watchers Customer Care-

WW App slow and buggy

Just started today and the app is slow and buggy. Hangs up on multiple pages, chats not retained so you have to and wait for them to answer, pages won’t open. I am not sure why anyone would tolerate this type of performance and extremely could fused why any one would rate this app more then a 3. Nice feature on tracking food intake and “points” but no support for what to eat to stay on track for the rest of your day. Hard to navigate to tips for the plan. Apple Watch component has even less functionality. I am being generous to rate this a 3.

It is only as good as you!

It is fine and can be very useful - if you use it! Paying for it and saying you are on WW does not help you unless you put in the work to plan, to count and to actually look at your progress daily and weekly. It is most helpful when I am off track and honestly count all the points I am consuming- the reality of what I am doing is almost immediate and can bring me right back to watching what I eat. I have a daily WW meeting with myself; and it can be more powerful than the weekly meeting - if I use it!

So easy to use!

I have tried weight watchers before, but I always gave up because it was such a pain to track food items. Well, not anymore. This app makes it so easy! You can even scan barcodes at the grocery store before you buy something to see how many points a food item has. It also remembers foods that you eat frequently, so that you don’t have to constantly search. Truly, it is so easy. And it works. Highly recommend.

WW Rocks

I love our coach Lisa, & the other people who checked us in, Rita & Karen. I’m a lifetime trying to get there again. WW is the only thing that has ever worked & the workshops are an important part of it. Please don’t change the app i’m not good at technology but your WW app is very easy. It works so well for me really love the scan bar. And all the extras you’ve added this year. Thanks for everyone’s hard work. I also use the 24 seven chat often it helps me a lot thanks again to everyone at an in WW.

Eva PLB

I really love the WW app. I think it is pretty easy to use and it is designed in a way that is hell’s me be successful so far. It is quick and easy to track food. I love to scan bar codes and to be able to look up restaurants and plan ahead. I like the point system and the huge list of free foods. I also really like to track my activities. The reward system is very helpful for someone like me - I like to be rewarded and feels like my efforts are being recognized. It makes it fun for me.

Adding food for the day

The only ( and it’s a big one ) issue I’ve got with the app is the change that was made in the last few months regarding the way we add food to the day . I have an iPhone and there used to be a nice big “plus” button in the bottom center , and then options for what sort of points to add ( quick add , barcode etc )

Now that we have to go into the search bar - it seems like it should be simpler but it really isn’t

Encouragements

I wish there was an option to opt in for words of encouragement that could be sent via text or email a couple times a day. Could be dietary tips, literal words of encouragement, “did you know” tidbits. “Did you forget to log your lunch”. It could be info already available on the app, but without effort on our part, could just flash across our screen or be seen next time we checked our email. It could draw us back to the app to help us use it more, especially if we get busy and forget.

Great app!

This incredibly portable tool is just what I need to stay on track. Easy to use. Love the restaurant section and being able to choose by points first. Definitely helps make wise choices. Someone else mentioned not being able to track "macros". I would love this too. Especially when meds can effect your system. And when you need to be able to track certain nutrients. But... small tweaks to an already great app. Thanks weight watchers 😊

Search engine needs work

It's pretty bad when compared to other apps' search engines such as Lose it and My Fitness Pal. Often I find I have to type in the exact brand and name as written on the package for a product to appear. You should be able to enter a type of product and then see a list of brand options especially since they are actually in the database. I agree also with the other reviewer about how bad the restaurant points finder is--another search issue. Other than the search engine, the app is decent enough although I've seen better.

A Big Helping Hand

As a 10 year veteran of WW, I have found the new App incredibly helpful in managing and learning a healthy lifestyle. From the huge inventory of food choices either Zero points or alternatives to the resources to track success, this is the best tool available anywhere. Especially impressed with the UPC reader and the details it produces. Also, the restaurant foods and ratings are important features as well. Learn it, Use it, and enjoy success, whatever that means for you.

App needs work

While I love the program and have successfully lost weight, the functionality within the app is lacking. I automatically sync my steps from Fitbit but the app keeps wiping out the data. It only keeps the most recent six days. I have basically stopped paying attention to FitPoints. I love the barcode scanner, but the search functionality within the items I have scanned is horrible. The scanned items used to be in alphabetical order, but after an update they are in a random order, making it even harder to find things.

Way to Go WW

I love the WW app. It is very comprehensive and has so many positive things to keep me on track.

I have gotten more out of it than losing weight. It also helps keep me uplifted and growth oriented. I am very grateful for the virtual meetings and that we are now open and able to convene in person as well, and learn even more things about the app, which seems to be ever evolving and always relevant. A very well rounded app indeed!

Fondly,

Marjorie Jones

So much fun to use!

I was a weight watchers member around 15 years ago and had good results. This app is awesome and makes it fun and easy to count points. I actually enjoy logging and have not had trouble counting points.

You can scan foods, or type in foods, and I have found everything I needed and able to adjust serving sizes. It also has a points calculator, recipes, groups, and exercise, water and sleep tracker.

You will need a scale for weekly weigh ins to track progress.

Helpful

If you do have a problem there is always someone to help you through your struggles. Weather it be a question about the program or the feeling that you can relate to other people’s daily experiences (example- connect-posting your experiences and reading about other dieters “journeys “ can really help you feel like your world is similar to many other people’s choices and experiences in a good way that helps you stay on track.)

Love This App

This app has a lot of positive features, especially recipes to lower point counts on some high point foods and the barcode feature that auto calculates commercially prepared foods. Syncing with my fitness tracker is also a huge plus as is saving personalized meal combinations to prevent the need for duplicate food entries. Love being able to now track water and sleep too and appreciate all the fitness options and recipes. Would love to have nutrient and macro summarized daily totals like MyFitnessPal.

Love the app, but......

I wish I could access my data from longer than 6 months ago. I have been at or under my goal weight for 3 years. I do have some ups and downs and wish I could go back to a time I remember feeling the most successful to see what I was eating. I worked really hard, spent a ton of time and paid for that data to be tracked. I wish WW would figure out a way. Besides that I love the app, have been tracking for over 3 years. Thank you!

Recipes

I love the recipes but please give more serving size options other than “Serves 6”. I have a great big pan or bowl of food I just made and really need to have the option of knowing if that means I can have 1 cup or 2 cups worth without having to separate it into 6 separate containers. We are not a party of 6 and enjoy having leftovers for the next day. I just have to guess sometimes on my serving size. I will usually give myself a large portion since I worked so hard spending time and money to make from scratch! Thanks!!

Love Weight Watchers

The app has improved since November. It has made virtual Weight Watcher meetings so easy to go to. There are so many WW coaches around the United States that you have access to no matter what your time zone is. There are more audios to encourage you on health journey and more workout videos from Adaptiv and from a new app called Fit On. Love the Connect app where you can write down and get connect with other coaches and new friends to encourage you when you get off track.

What’s the deal w not being able to track breakfast after the fact?

My app has not let me track breakfast for three days now. I hit breakfast (over and over again) but the points go to lunch (or even dinner, two days ago) no matter what I do.

Also I wanted to try the two minute stretch break, the WW email said it had to be opened on a mobile device, I hit the link it opened the app but does not direct me in anyway to the two minute workout...

WW ap really works

I really like this freestyle program it can be fit into anyone lifestyle. Weather you work days or nights are a homebody or a social butterfly or a foody Restaurant buff If you put it in your mouth track it. The app the scanner allows easy tracking of points and gives an accurate account of food = points. So easy to use... thanks for helping in this weight loss journey and lessons in healthier lifestyle. I’ve been using the app for just over a year I’ve lost 75 lbs. Tim V

Thanks WW!

I’ve had a horrible health scare in Oct 2018, a major stroke, several mini strokes, 2 heart surgeries. In 6 months I’ve been doing WW and I’m feeling better that ever!!! I’ve dropped 80pds, I’m off all my 8RX meds, and I’m LIFETIME!! I’m maintaining for over a year now, Without this app, it never would have happened! I’m a much healthy happy lady now! I’ve made LIFETIME!

I’ve been working out since I lost about 20 pds. Loving it so much, I’m currently taking the classes to become a certified personal trainer!!

Loving my new life, thanks to WW!

Improvements request

Similar to my Fitness Pal. Please all carb totals as well as other nutritional values to total for the day. The other app also allows me to set limits on some nutritions. So far that is what is missing and keeps me double tracking here and my fitness pal. Also please improve the search. I was searching for an item the other day and was not able to locate it. I know I could have added it, but in my opinion WW is conglomerate enough that it should include a world wide list of foods in each variety. Thanks

Easy, but could be easier

It is easy to track your food once you get the hang of it. I still have a hard time remembering where different saved meals can be found, but they are there. Wish you could copy and paste in the app. I’d love to be able to copy the name of a food from the chat area someone recommended and then paste it into the food area to see how many points it is and into my grocery store online app to order it. Going back and forth see exactly what it is called and spelling it right wastes so much time. But other than that it is a good app.

Thank you for taking the time to leave your review. Your feedback never goes unnoticed. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

It’s great, but it could be more.

The WW App is a really great app, jam packed with a lot of features. There are a couple of things missing though. I would love a recipe scanner. If I find a recipe without nutritional info, entering the ingredients manually gets really cumbersome. I’d love to use the camera on my phone to scan and import the recipe. I would also love to be able to launch a FitOn workout from my activity history. That way I wouldn’t have to search each time. Other than these two things, everything else works well.

A very needed tool

Having been inspired by a friend’s success with WW, I decided to give it another try. It’s been several years since I was on WW and things have totally changed - oh so much for the better!

The app helps in keeping track of food items and activities, really simplifying the process. It also helps when grocery shopping and able to check out the points right there with the scanner.

It also provides tips, recipes, motivational helps, and other items in a very accessible way. And, while there are ads for additional items at a cost, you don’t have to wade through the ads to get to where you want.

I’ve been on WW for almost four months now and have lost 40+ pounds. A lot of the success I would attribute to the new structure and the convenience of using the WW app.

Thank you!

Love WW

WW works for me! I have lost weight by simply tracking what I eat. If I want to lose more, I just adjust my menu to include zero points food. If I go off the plan, for example over the weekend, I just adjust to lose any weight that I might have gained starting first thing Monday morning. However that doesn’t happen to often because I know what I should be doing to stay fit and healthy too! It really is a life altering diet.

P.S. Thanks for the water tracker! It’s great and easy to use.

Wonderful app and easy to use.

This app is wonderful and has helped me stay on track. I am bad at keeping track and writing down my food. But with this tracking and scanning it really helps me stay on track.

What's the best is if your a busy mom like myself you can just scan and hit track and go and it will do it for you.

I also love the community feature where I can chat with other members and get great ideas or encouragement when I need it.

Love the app, keeps me on track.

Love the app and have only two suggestions. One, under restaurants, the items should be listed by points or someway more organized than they are. I feel like I scroll forever to pick an option and the search bar is very specific so that if you don’t type in the entree name exactly, it does not pull up. Secondly, I’m an app person and not a meeting person. When I reach my goal weight - and I will - I think I should be a lifetime member and this app should be free, like it is for the meeting people.

Connection isn’t the issue

Downloaded the app and can’t get logged in (app says there is an issue with my connection but there isn’t) or have my login info sent (app just spin and spins). Really a shame since the app used to be a powerful tool. Now, it’s inaccessible and useless.

I called tech support and they were no help and were barely understandable. The tech told me to uninstall and reinstall the app despite me telling him I’d already done that twice, and instructed me to restart the phone despite me telling him I’d already done that twice too.

Of course my restarting a third time cut off our call which at least stopped the misery of being “helped” by someone who couldn’t fix the problem and said he’d never heard of anyone having this issue. Odd, given the multiple identical reports sitting right here.

What’s the fix, developer team?

Discovered today that the app works on WiFi but not over the AT&T network. This means no scanning at the grocery store and no recording or posting while out and about. It misses the point of having a MOBILE app.

Hey there!

The engineering team would be happy to discuss this issue with you and get you back on track. If you have a moment, would you mind emailing mobile-feedback@weightwatchers.com? The developers will be on the other end ready to give you more hands on assistance.

Thank you for taking the time to alert us of your issues. Hopefully we can get this squared away immediately.

Mobile app

I like the app very much & find it convenient & helpful. It’s easy to use & helps me keep my eating in line. My phone is with me most of the time therefore everything I need is at my fingertips. Wether to see how many points a product is when I’m shopping or tracking my meals. That being said, I do wish there were directions on how to use the app. I’m not sure I am aware of all the benefits the app has to offer. I wish there were also more guidance as to how to become a lifetime member when approaching my goal.

New App Being Improved

I'm so happy to hear this new version is a work in progress because everything I loved about the old app: fast tracking, able to add more than 1 food at a time to my day etc... Is gone!

But I was so happy when I received an email from CEO Jim Chambers saying they hear what we are saying and working diligently to improve this new app. That is just awesome. Thank you for being that kind of company that not just hears what we say but acts on it!! I'm a proud lifetime member!!

WW Digital

I love this app! I had joined and rejoined WW three times in the past 30 years, so I wasn’t planning to join AGAIN in 2018. My sister told me about the app and I have used it successfully for almost two years. I am Lifetime as I met and surpassed the goal I had set 20 years ago. I continue to use the app for maintenance and plan to start going to meetings when I retire and when meetings resume.

Suggestions:

1. Water tracker

2. Instructions for going to Lifetime as a digital member. It was confusing!

Decent recipes, buggy app

The recipes are good but often have hard-to-find ingredients. I wish they had more recipes that have ingredients that are stocked at most grocery stores. The app bugs out often when searching for food to track, sometimes showing no results at all when searching for common foods like “applesauce” or something.

Also my fitness tracker keeps getting disconnected and it’s very frustrating just having to constantly reconnect it, or the app just not even reconnecting even when I select it.

This could be such a better app...

So many tools!

Love the WW app! Not only does it have the tools to track your food, but it also has audio workouts and meditation built into it. And, perhaps the biggest support, is the social media support of Connect where members only post challenges and successes to keep you motivated throughout the journey. Have questions? There is a 25/7 chat to answer any and all of your questions, any time of day!

I’ve tried other apps and NOTHING compares to the total support here on WW!!! 🎉.

Thank You WW!!!

I cannot even describe how this app has changed my life, attitude, the way I feel about myself. It’s awesome. Down 25 since April, 2019. Still want to lose 10 more, hoping for 5 by this April. Didn’t gain over the holidays and stayed within my 3 “play” pounds, so need to kick it back into gear again after a little vacation to Sedona on the 22nd. Need to be ready for my next trip in April!!! Love, love, love WW.

I might add I’ve tried numerous other ways to lose weight and BAM....WW did it!!! Happy happy happy!!!

Learning a new way of life

I contemplated starting WW many times and never did. Finally I decided to try it. Just one month. A couple months later I’ve now learned a new way of eating. I have days that I am way under my points and days that I’m way over my points but I’m learning to make better choices each and every day. The app is so easy to use and I have received so much encouragement from those on connect. This app/WW has changed my life. I am forever grateful.

Improvement Over The Years

I first joined weight watchers on Maui many moons ago. They ended up leaving Lahaina where I lived. We were not happy. I have been using the App now for several weeks and still trying to figure out some of the things. It’s come a huge way since I last looked at the WW App. The tracking is becoming easier every day. The scanner is the biggest blessing ever. It’s just wonderful and so progressive and saves so much time. Overall I’m very happy and grateful.

Great App

This app is very user friendly. I really like that I can scan the barcodes of food items quickly or use the calculator to add items that are not already in there. I wish they would add more restaurants to the app such as Fresh to Order, however, the calculator helps to generate the correct points when using the numbers from the restaurants published nutritional data. The "connect" feature is also great. I love looking at peoples success stories as well as reading their recommendations. Everyone is super supportive and positive.

Love the app!

I love the app. So easy to track my points and stay on track. Blue dots baby. Connect is awesome, wish I could like and reply to comments though. Not sure why so many people are complaining about logging in and getting logged out. That never happens to me. Maybe it's a phone setting?? I use iPhone and I'm just logged in all the time. Do wish the good I eat just about everyday would be in the look up window. Easier to track. Overall, love the app and WW!!

Realestate Developer

I like the weight watcher app because it educates me on what to eat and what not to eat, which means everything when you are on a diet. I Load up on the free and low point foods, and

Slow down on the high point foods.i Still have a ways to go but now I feel like I am in control, where as before I had no control. I’m down 27 lbs since I stared 3 months ago.

I really like the diet because I can still live and enjoy myself while on the weight watcher plan.

Love the App!!

I love this app! It’s so convenient and easy to use. I especially love the scanner! The WW lifestyle really and truly works if you work it. Its not easy, but having this app helps so much. Thanks for listening to suggestions and updating accordingly. I gave a 4 instead of a 5 because there’s always room for improvement. ;)

In this latest update, the keyboard doesn’t stay up when you’re typing. It’s hard to enter the correct letters in the search bar. A quick update on that would be much appreciated.

Thank you!!

Love and hate

Love this app but since last week i noticed that I cannot ore calculate my points ahead or cannot add if I forgot to do it n wants to add it the next day. I usually pre calculated my points for 1-2days then remove or replaced the food if I end up eating a different food. Sometimes I did not have time to log in my points until later or next day. Now I can’t do it anymore which confuses my weekly points. Did I click on something that made all the changes?

App love!

1. I wish all food items for selecting points would include all measurements eg., cups, tsp, tablespoon, tbsp, tsp or all units of measuring rather than “1 serving “ as some items are limited to. I find this limitation very frustrating when I'm pointing out a recipe that calls for 2 tbsp.

2. Also an easier way to access my plan which includes all recipes I’m using for the week. Maybe a button for my plan my foods near the main menu would be possible!

Thanks so much!

I am living my story of success as it’s becoming a reality!

WW’s has the tools I need to successfully reach my weight loss goals. I have kept off a little over 75 pounds so far! I have 25 pounds to reach my goal! My doctor is so excited in my determination to become a healthier me! My blood sugar has gone from a 7.4 to a 5.1! I now love to take walks and I also go to the gym 2-3 times a week! I enjoy life so much more being able to participate in life & not watching life pass me by! Thank You!!!

Couldn’t work the program without it

I live & die by the grocery scanner & tracking program (which I’d never get around to doing on paper). ‘Nuff said. For that reason alone, the “Five Star” rating stands, even tho’ it too often randomly kicks me off & makes me “sign on” more often than I should have to. I also have problems with posting photos—but that’s probably on me. Still—the scanner & tracking is absolutely worth the effort.

Love

For 2 yrs of my life eating was so easy. It took me 1yr to lose the extra weight and 1 yr of being lifetime member at 50 lbs less weight. Then the Covid hit. I know I was a emotional eater. Work sent me home and my husband and I were together all the time , you think great you got to be with your husband. Yes that was great but he eats different so I wanted to please him. Yep that is an excuse and I know it. I had the app all along and could have used it. But I did not.

This is the easiest app and I will return. I will.

Weight Watchers App

I have been using WW off and on for 20+ years. I have never been overweight, but uncomfortable with the extra 10lbs that creep up on you. WW has been the only plan that works for me.

As I get older I need to be careful on what I eat and the new app makes it easy. I love the recipes feature. I can make dishes my husband will enjoy. I can flex the meals to suit our tastes, e.g., add real cheese and butter to his dishes, etc.

Thanks for creating a great way to track and make food choices easy.

Garbage

This app update is absolute garbage. I've tracked my meals three times so far today. Every single time I open the app, half of those selections are gone. I don't need a giant picture of shrimp and greens - I want to see my meal tracker. It's been a week since this update. We're paying for a service that we aren't getting. So now what, WW? Are you going to reimburse your online customers because they are completely unable to use the app? What exactly am I paying for??

WW App is Engaging

I really enjoy tracking my food and activity with the WW app. This process has been effective for me as I am losing inches and weight and doing so in a reasonable manner.

I have been focused and mindful of what I eat on a daily basis. For example, when necessary, I check myself when I am about to eat more bread or a food item in this category. I always end up finding some zero point food to eat instead, thus saving points. My days of mindless grazing are over.

TGFWW!!!!

Love the app

So many tools and helpful articles. It’s clear a lot of thought and effort went into this app. For future development, I’d love to see recipes as a standalone section of the app that can be accessed from the main menu at the bottom. I’d also love better search functionality and more foods and restaurants included. I’d also love if the recipes could integrate with OurGroceries or Plan to Eat or other app that wrangles shared grocery lists. Otherwise it’s great! Very intuitive with a lot of robust tracking tools and helpful hints and resources.

Love WW

I joined after watching my daughter effortlessly lose over 100 pounds so far on WW. I have gastroparesis , so most eating plans don’t work for me. WW doesn’t force me to eat or not eat anything! I can make a menu that works for my specific health needs and still get healthier!! I love how I’m doing so far and it helps keep me mindful of what is a healthy option!! The app is super easy to use— even for this technology challenged grandma!! Lol!! Everyone I suggested joining WW to, has already seen amazing results!

Glitchy lately

I have had the app for about 10 months. I really enjoy the scanning feature and easy of tracking points on my phone. However the app is super glitchy (especially within the last 2 months) and I have to constantly reconnect my Apple Watch to the app. It’s so frustrating because it doesn’t count my fit points if I don’t catch it. At least every other day I have to fix it. This has been happening for months and I have deleted the app, reset, updated, logged out and NOTHING works. Please look to fix in the next updates!

We apologize for any inconvenience the WW App has caused. Please email us at ResolutionSupport@ww.com to share your issues and what you would like to have improved. We wish you all the best!

-- WW Customer Care

Best App Out There!

Great App! Love the scanning ability. It is so much better than any other tracking app. Where else can you get a solid weight loss program with tracking for only $20/month. I have linked my Apple Watch and scale to the app and find every food item I eat. Even when I don’t, I can quickly creat a new food item. And the recipe creation, that really is the best! So many good things to say about this app, four months in, down 40 lbs. It is all good!

Great Program, Improved App

I love the WW app! Only issues I have had is that sometimes the updating when I earn activity points takes a bit longer, but, other than that it is very user friendly and a one-stop wellness/fitness app and program. I love the rewards feature, connect feature, and the new workout videos. My husband will be starting the program too after seeing all of the great features and ease of use.

It could be better

I love the barcode scanner. But I don’t like manually searching for things. You have to know the first words in the description that is used in your data. If you don’t you may never find it.

I don’t like the frequent foods list. I eat leftovers often. When I get a new food it should be available to me as the most recent food. But it’s not because it’s not “frequent“ yet. Plus, when you DO select things from your frequent list, it re-sorts the rest of the list making it harder to retrieve the other items.

This app needs some help

We appreciate you taking the time to leave your feedback! So sorry to hear that you are disappointed with the WW app experience. Please email us at ResolutionSupport@ww.com to share your issues and what you would like to have improved. We look forward to hearing from you.

-- WW Customer Care

Great app

WW has come a long way from a tracking book and paper! This is an excellent tool that I’ve used on and off for two years. I’ve recently lost and kept off 20 pounds and I lost 50 pounds over all with WW in 10 years! Very easy to use. You get points that you can cash in for all sorts of items. There’s SO much info on the app that it can get a little overwhelming. You can also connect to a social media community. I’m not much for that but people like it compared to the old time groups! Good luck on your journey!

App Glitches

I did weight watchers about 15 years ago and it was great. I started again yesterday and was really excited to do everything electronically. I am finding the app to have quite a few glitches. It’s not saving information correctly when tracking food. Also when you search salad you would think you would get tossed salad or chicken salad but instead you get restaurant type salad with 2 tablespoons of dressing, I scroll down and still no basic salad. I’ve had similar results when searching other items. This is supposed to be easy and not time consuming, you should figure out better more relative pop ups for searches and work out the kinks.

Determined Newbie

The Weight Watchers app is pretty helpful. However, I pretty much make everything I eat from scratch, so I am not sure if the points are accurate, it’s a guessing game. I also have a challenge with portion control, I am starting to learn what a serving size is for each food group.

The recipes look very interesting. I will definitely read through them and give them a try. I did try on a pair of capris this morning and was pleasantly surprised that they fit much better and were actually comfortable! Wore them for 3/4 if the day and only took them off to exercise.

I will review and comment as I learn more, at this point I love the meeting group and the app as I am learning more about all the help & support. I also love the member websites! At this point I am very excited to be part of the WW family!!!

Thank you!!

Rose

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Calories vs WW points

I never understood calories. (Too many variables). The WW point system is the most understandable eating system I have ever used. It works for me. Then to be able to scan most foods by or simply ask about types of food before eating allows me to make healthy decisions on quantity and hunger. Then if I go over points (I can use a certain latitude). I eat almost everything I have always eaten just not so much of one thing and more 0 point foods added in.

3 plan options

Thank you so much for bringing back the 30 points plan . I love tracking, measuring and weighing my food. I like seeing 30 points on my WW app to start my day . I lost 30 pounds about a year and 1/2 ago . When I had to go to 23 points I tried for 2 months but couldn’t lose anymore weight. I just rejoined last weekend. I’m sure I will be able to start losing weight again. Thanks WW for more options. Everyone is different, good to have choices.

Really Useful App.

The only reason why I didn’t give it 5 stars is because of small glitches that I’ve noticed. Like sometimes I’ll scan an item and the results to come up twice. Sometimes there’s lag when I add food items to my daily points... and then I’ll press the button over and over... only to have to backtrack and take servings off because it registered too many times. Also It should be easier to track foods like (Boneless Skinless Chicken Thigh) without having to search too in-depth.

The app is too slow, but good system tho!

Whenever I search or update the food, I have to wait for more than 1 min to finally see the reaction of the app. The food information that I input there was delayed too, thus sometimes I mistakenly input double times. It was very frustrating.

However, WW has a really good system to help me understand the food I am eating from a really inspiring perspective. It was much better than other methods that require you to count calories while WW takes all nutrition facts into consideration!

Love this App

This makes life so much better than the old way, but I wish when they updated to account for the different plans, that they had added a way to count the ounces of water intake that we should have on a daily basis for a more healthier self. This would be such a huge improvement and every one at all my workshops has said the same thing and we were actually incredibly disappointed that it was not added.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Functional, easy to use, effective if you adhere to program.

The app works well, is reliable, easy to use, aesthetically pleasing. I would give 5 stars except they seemed to have missed out on a few simplifications and things that could speed up the process. For instance, you can create certain things as favorites, but you still have to type it in each time to get the favorite to come up. Would be nice if your preferred coffee just showed up under a favorites tab for breakfast. But this is minor.

Good results

Using this app makes loosing weight more of a game than a “diet”. I aim the barcode reader at barcodes on packages at the grocery store to make choices than allow me to eat foods that I like which do NOT deprive me of food in general. At the same time, I lose weight because I don’t go over the points that are allotted each day. If there are leftover points, I get to use those points on small rewards such as a beverage or a snack.

10 weeks and down almost 29 pounds!

Love it!!

Love the app but could improve some

I’m loving the app and scanner, but sometimes just looking up a food takes multiple tries unless worded just right. I’ve spent 10 minutes sometimes trying to look up a taco shell... is it wrap, shell, tortilla...

Also, not everyone counts in oz. say if I’m going to make tacos and use a packet of seasoning... I’m using the whole packet, not 2 tablespoons. I guess one would need to create a recipe just to figure out if you’re feeding 4... your point value is...?

Some of the recipes for foods can be made with less points than your posting. It’s supposed to give alternatives too if you don’t want tacos for 7 points... if I’m able to make it a 3 point recipe, it should be delivered that way by WW.

That being said, I have been successfully losing weight, but sort of struggling with the app at times

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

I use the AP everyday for tracking!

My only complaint is with the restaurant section. The "search this list " option does not work! This means you have to scroll through multiple pages to find the menu items you have eaten, or are trying to decide on.

Since I wrote this the app. Has been fixed I can search restaurants for individual items. Now if it would only automatically cause me to lose weight!!

Wish it had some older features but it helps me

One thing I miss is the ability to look at sections of the progress chart (table and graph) and easily track that back to what i was eating at that point in my life....What was i doing when i was losing consistently...what was going on when i gained some back...but it’s overall really good for tracking and i’ve generally kept off 20-35 lbs over the past three years...i’m headed back down and maybe this will be the year i finally get to my long-term goal...abt 30 lbs away.

Real life approach for losing weight

I love the WW program, and the app makes it easy to track the food I eat on a daily basis. I love the barcode scanner and the restaurant search — it helps me plan in advance and make better choices. The only thing that would move this from a 4star to a 5 would be the ability to upload a URL for a recipe and have the site calculate the points. MyFitnessPal has the capability to “read” recipes based on URL— if the technology exists, why not include it in the WW app/website and make your program perfect?!

Weight watchers

This app has proven to be flexible, helpful, informative and very easy to learn. It provides the info that I need when I need it. The recipes and food ideas are simple, flavorful and can usually be made with item I have in the house. I cannot imagine learning to eat appropriately without this app. I am able to record and track food easily and quickly! The barcode scanner is WONDERFUL! The restaurant section really helps my confidence when we go out to eat. This app is worth what I pay for the whole program!

Disappointing food bank

The app makes staying on plan much more convenient than carrying a bag of books and trackers around, for that I give it five stars. The limited real foods in the food bank is frustrating, so minus 2 stars!!! Being that WW is multi-billion dollar company, you would think it could expand this app to include more restaurants and regional store brands (maybe learn something from myfitnesspal)? Not sure why the scanner option isn’t available in My Recipes. That would help tremendously when entering personal recipes.

Easy tracking - intuitive - supportive community

This app is easy to use. The scanner is super easy, especially while grocery shopping and needing to decide between items.

The new community section is great. WW really listens to its users and keeps improving the community section.

The iWatch could use some upkeep. Sometimes my watch shows accurate numbers sometimes not, and I can never actually add food with my watch. However, not a major turn off.

Love this app

My only complaint is that I wish you could put in the type of restaurant you'll be eating at and see the points come up. For example we have many family owned in our area Italian, Chinese, Mexican and American...it would be nice to search "Chinese Food" and have choices come up so you can at least see a general over view of points and make choices from there. They do include points for Nationally know chains but not the type of food.

30 year Lifetime Member

I had put on 20 pounds over my goal weight and came back last year to get it off. I knew if I didn’t, the 20 would become 40. The app makes it so easy to manage food from the grocery store to eating out! I LOVE LOVE LOVE IT!

The recipes and scanning app are an amazing tool. I use it every time I go to the grocery store.

I wish you could edit the initial profile setup. I made a typo in my user name and will never be able to utilize the social networking portion of the app.

Keep with your direction!

So far this new app has given me new motivation, especially noting the nutritionists are getting better with what is important-especially proteins, veggies, fruits...that which works with the body. Keep it going!

Also love the zero points being so handy, and as well recipe ideas. Not worth the time of going through so many searches...not motivating but a pain! So keep what you have made available on the beta app-so easy! And creative recipes!

Really like the app

Makes it so much easier to attempt recording info. Scan is wonderful plus the "meal saver" and the ability to "quick add" items.

Only concerns-

1. There aren't enough measuring options sometimes - oz vs tbsp for example, or when the description's lowest measure is 1 tbsp for 4 pts and you use 1 tsp.

2. The process for entering a recipe is long and unwieldy. Could be way simpler & easier. The app AnyList, for example, makes it possible to upload many recipes straight from a page, or at least cut&paste in blocks of text.

WW and their app are the best weight loss plan

Weight Watchers is the most effective weight loss plan out there. I have tried them all.

This app is part of it. the app lets you track everything from food to activity and you can scan most store bought food. The freestyle system gives you the freedom that makes staying thin sustainable.

My only gripe about the app is that you need internet for most functions. I wish they could have the foods uploaded so i could enter my points when I am out of wifi areas.

Good but hasn't reached great!

Overall I give it a B it helps me stay on track but wished it was better. Not crazy overall of the new layout from the latest update and it also created a glitch with updated you’re own recipes within the app and receiving Something Wrong- which is beyond frustrating. It’s a wonderful tool to have in my hand though for tracking, looking up food including scanning barcodes, and finding recipes.

Lots of glitches

The weight loss program is good but the app is a waste. Too many glitches and very poor support. If you buy the online subscription know that you will not be able to access many of the app function on your phone and will need to use a computer for the full service. I think it makes it too expensive of a program if I cannot use it on my phone but it is a good weight loss program

So much information

Love the app. It offers a ton of information and ideas. Took a virtual app workshop and discovered workouts for all levels and articles to help you learn about health. The app has so much more then wonderful recipes and the wonderful ability for scanning barcodes. Being able to scan products to fins the points is very helpful in making decisions about what I purchase. The scan is a big time saver too. This tool is amazing.

Anna Reineri

I just want to tell I am having a great time on this app. I am down 36 pounds and I like this really cool app. this really helps with food and weight loss. I wish it was better at looking up bar codes that won’t scan. I also would really like to be able to copy and paste something from one day to the next for when we Create something and then have leftovers for breakfast, right now we have to re-enter everything one item at a time.

Requesting some improvements

I love the app and it works really great on the phone - especially connect. I would love to have the same functionality on a computer or tablet with regard to connect. Unless I'm missing something you can't post on connect from a tablet or computer you can only view and add comments to existing posts. I would like to have the same options on laptop and tablet. Also having the ability to reply to individual comments like Facebook would be awesome.

Great tool

The new WW app makes tracking and being accountable super easy. It connects members for encouragement, auto tracks activities (when paired with a phone or fitness device). Makes healthy recipes easy to find. Easily stores personal recipes and favorite foods.... I can go on and on, but a very easy to use app paired with great nutrition and science is helping me conquer issues I thought would never be addressed. I feel 15 years younger and have more energy than I ever imagined.

Best tracking, weight loss app

I had left WW thinking that I could use another app to track my food. Boy, was I mistaken. The inventory of foods on the WW app is massive, and if you can’t find one you’re looking for, it is super easy to add it. I love that the Fitbit syncs to the app and auto calcs how many extra points you’ve earned. The fact that I can earn prizes just from tracking my food is amazing. I’m down 35 lbs since first of the year. Weight loss is easier than ever with this app.

Hope

Just when I was ready to give up an Angel named Bridget answered my call 😭Not only was I hungry I was so frustrated trying to navigate the app I was ready to just give up. She literally stayed with me until I had more understanding of the workings of the app. It was no small task for her but she was kind, patient and understanding of my lack of knowledge and stayed with me until I did. It meant more than words can truly express. May you always be blessed Bridget. With sincerity and love, Monica

Love this app!!!

Without it I could have never lost over 70 lbs. I’ve been using this faithfully every day along with your scale. When I got off it I gained 30 lbs back & now have lost that plus, so I I’m back on track. Thanks for the help! I’ve recommended it to several people & I hope they try it too. Also keep moving and get those xtra points.

One question-when weeding should u use gardening? Also I cleaned my carpets and didn’t know what to use for points.

Mobile app review

This app is so helpful.! I absolutely love the bar scanner! I check all point values before I buy them. I also love the ability to order WW snacks from the WW store and have them shipped to my home. I want to give a shout out to the wonderful online coaches that are standing by to help you with questions you may have. Last but not least, this app makes tracking your points very easy. This app has a lot of features to offer. Great job WW!

Carton Sager

Pickleball Rocky

Love this app. Allows me to easily keep track of my daily intake whether at home or out. The scanner shows much how many points any food the grocery store or Costco has which helps me decide if I want to use that specific food. I have achieved life time for the second time since 1988 and I know I will be able to maintain for the first time in my life. I have yoyoed for 73 years and know I will be able to live the remainder years in good health weight wise.

You taught me

You taught me what I already know but couldn’t seem to do by myself!!! Portion control is a big plus! And O points is a great way to Have what you always wanted with out guilt!! Then Again Portion Control is essential!! ThankYou ThankYou!! I just want to get to my 25 lbs off goal!! You guys are Awesome and I appreciate how you have made weigh loss easy!! I just need too get back on it!! Got a lot down because I couldn’t hit 133 lbs. which would make 25 lbs. I back on it!!!

Love love love

I love everything about weight watchers. If you’re on the fence about paying every single month then jump and do it. Nothing keeps you going more than you putting money into your health. I decided to join in February 2020 and it’s the best thing ever. I have now lost 62 lbs. I started at 209 and I’m now 147!!! You have coaches to talk to and an entire community to lift you up everyday. You have workout challenges and you get milestone keychains as well! Don’t hesitate just do it 😁

I just love

I couldn’t live without this app! I count my food, it keeps track of foods I eat regularly so I don’t have to re-enter them all the time, it has recipes, and connect, where I get to see posts of others and their successes and struggles. I get to cheer on others, and get support when I need it.

When I’m bored I get on connect instead of Facebook because people are never judgy or post things that aren’t nice, funny or helpful ( no crap like fb lol)

I love it a lot

WW works! The app could use some help

The app to me has become more user friendly over the years, but could use some helpful tools. Navigating the app is not intuitive for me.

I also wish that when you’re directed to the “wins”, there was an option to be redirected to the tracker. For example, there are wins for tracking fitness, so if I was looking at the part where it says “track fitness and gain wins” you could select something there to then track your fitness.

When I’m on the tracker, I’m not sure how to access WW recipes or the fit on and headspace portion of the app.

Thank you for taking the time to leave us your feedback! We will be forwarding your concerns to the appropriate teams. Let us know if there is anything additional we can assist you with. Best wishes!

-- WW Customer Care

Help to make conscious choices

Using the app helps me to make conscious decision on my food choices. When I have the feeling of “I don’t care! I want that!” If I stop to look at the app and how the food choice would effect my goal, then I can choose to indulge or choose something else that would still satisfy my craving. The pivotal word here is “if!” And after I enjoy the food, at times I regret my choice. I struggle to succeed, when I continue to do this. #Ichoosetomakeconciouschoices!

Ww

This has been a great experience. App is easy to use. It trains you how to eat well. And for the most part, (I can’t believe I am saying this), you don’t feel like you are missing out. It raises awareness of really poorly I was eating. I mean I know I binged on chocolate and ice cream. I can still eat it, but I appreciate it more and don’t crave it as often. It takes a few weeks to get accustomed and then the weight starts dropping. I lost 10 lbs and fluctuated a little and am now down 13. I have recommended it to friends and family.

Getting better over time

Update: this app is getting much better over time. Still some quirks that you have to go to the online platform to get around (sorting through WW recipes vs. your favorites which are all lumped together in the app). But it’s much improved over what it used to be!

This is a very mediocre app. Constant changes which take you backwards, then forward. Too many clicks to enter foods AND it's counterintuitive. Glad I have At Goal passes to use. If I was paying for it monthly, I'd be even more perturbed.

WW App

I’ve only found one issue using the WW App. I scan many foods for information alone and don’t want them to remain on my previously scanned foods. How can I delete them?? I’ve tried many times and can’t get rid of the ‘random’ foods I’ve scanned.

I only want to keep scanned foods I’ll use. I’ve contacted your Help Desk and can’t get an answer to the problem. I’m sure there are other people using the App that have this problem.

Please let me know how I can get rid of previously scanned foods I don’t want to keep.

Thanks, Sherrie Riley

Keep Tracking

I joined WW on 1/6 and have lost 13.6 lbs. all with the help of the WW app! It’s like having a “friend” that keeps me accountable and honest. I’m new to the WW family and could not be happier! I’m a recovering crash-dieter and finally decided to give WW a try and learn how to “live in the world of food” with control and discipline. Thank you ... and thanks to Oprah for everything she has done to show us the struggle is real for everyone. I love the new plan (I’m blue) and will reach my goal with this group and this app.

If I must...

I’m one of those mature women who rarely uses apps, social media or anything else besides a blender that plugs into an outlet. I do appreciate the WW app in that it is easy to navigate and covers many useful features of their program. When searching for foods to track, it is frustrating to hit roadblocks. I understand that not everything can be listed but sometimes the most basic foods don’t surface and then I have to create it. Weird. I’m sure WW is always working to make our lives easier and I appreciate that.

Need a tutorial when starting

I have two issues.

Starting the program online program you get to wade through and figure everything out.:(

The other is not having a program that allows you to go weigh in when you can and attend meetings when you can.

I really do struggle with logging food. Seems harder than it should be. And creating recipes time consuming. I’m just getting started so maybe some of these things will get easier. I do love the new program in a lot of ways!

Good but...

The app does everything I need it to do but the navigation isn’t the best. It would be extremely helpful if the dashboard on the home page was always be visible no matter where you are in the app - constantly using the back arrow to get back to the home screen is frustrating. It would also be REALLY nice if the dashboard at the bottom of the homepage not only showed up on every page but was also customizable So users could add their own shortcuts for what they use the most vs what WW deems as important.

Technology Made Me a Tracket

I always hated tracking my food. I would fill out one or two days and then forget about it. Having the WW App makes tracking easy. It’s so easy to look up food and track the points. If I am going to a restaurant I can easily check something on the menu. I enjoy the social media aspect of the app and get inspiration from the posts. Looking up a recipe is also easy. The app just puts everything literally at my fingertips

WW app

I love the app, however I would really like if it was more like Facebook. I would like to be able to talk to people without everyone seeing my posts. I can't talk privately to someone and there are times that people would like to do that. I would also like to be able to search items while in the restaurant browser. I can search a name but after I gone the restaurant I want I can't search its items I have to scroll through all of it.

Easy to use and keeps me accountable

It is so easy to track food, scan food, and get recipes. I wish creating recipes was a little easier (a lot of navigation). Love the connect feature. It’s my way of getting inspiration to stay on it and a reminder that I’m not alone in my journey.

I also wish there was an “add to shopping list” option so that when I find a recipe with ingredients I don’t have and/or food I want to buy, I can add it to a shopping list without having to navigate away from the WW app.

What is wrong with the app?

The app is awesome and so easy to use — when it works! I’m constantly frustrated recently by how it stalls out and the search function doesn’t easily find common things I try to look up. It hasn’t always been like this (I’ve been using it on and off for 2 years). Just recommitted myself (because WW totally works!), but I’m so frustrated and annoyed that it’s taking me so long to simply log my points. I’m already ready to give up because I don’t have the extra time it’s requiring for me to keep my log updated. Please fix this glitch!

We apologize for any difficulties that you have been experiencing. Please uninstall and reinstall the WW app. Email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this if you are still experiencing an issue. We are all wishing you success on your wellness journey.

--WW Customer Care

Love the WW App

This App has made my progress a no brainer- and as much as I detest that phrase- I have to use it! The app makes it so incredibly easy to hold myself accountable in the easiest way. I love using the barcode at supermarket and I love staying connected with the dear people here in Connect. Also having a constant coach available 24:7 is an amazing blessing. If there is one thing I wish was a way to track I would ask for a water intake tracker also. But aside from that- it's PERFECT! Thank you WW!!!

My comments!

I’ve been doing Weight Watchers for three months now and am really enjoying it! I’m almost to my goal weight of 130 lbs.; I first weighed in at 153 lbs. I really like being able to use the app in the grocery store to see what the point value is of different foods. It’s sometimes shocking to see how high the numbers are. This program has helped me to make better decisions regarding what I choose to eat...I’m making healthier decisions. I’m very thankful for this program!

Game changer!

Having the WW app for easy tracking and support has been just the breakthrough I needed for making some real and sustainable weight loss progress. I was told about the app in conversation (with a banker at my local branch that looked amazing!), and I tell everyone I know about it now — Too good not to share! I’m not a calorie counter and I hate restrictive plans. They say you have to find what works for you so that you’ll stick with it — This is it for me! Five stars! So worth it.

This app has led to me becoming healthy

I got this request the same day I got my yearly labs back. ALL levels are well within normal limits. I see my doc next week for my yearly and know she will confirm me being in the normal BMI. Can’t wait to see her face.

This app is terrific. Connect has been a game changer and the food part has so many foods in the database. My only issue is accessing it on a laptop and not being able to add to connect. Hate that and have heard that from others.

Disappointed to very happy

I was under the impression that the points would update as I put information into the ww phone app but it won’t. Thought it was just something I missed but Eva from ww customer care, have the email, is ensuring me that my watch can only track steps and not the food I put in. Would love a response. Thank-you.

After writing the review and replying to the email. I was contacted by chessy, who was able to fix my problem. Thank-you

Thank you for taking the time to reach out and for sharing your frustrations. We apologize for any inconveniences you've experienced and would be happy to help. Please send us an email at ResolutionSupport@weightwatchers.com, and a Senior Resolution Specialist will assist you. Hope to hear from you soon! Best wishes.

-Weight Watchers Resolution Team-

I used to love this app

The WW app is great for tracking and guiding my food choices. I’ve been using it almost 3 years. But at the beginning of 2018, WW arbitrarily changed the app to accommodate the new Freestyle program. They should have offered a choice in settings to follow the existing SmartPoints program or set to the new program. Many, many members are unhappy and gaining weight on FreeStyle. After 5 months, I reverted to the previous program, but I had to do some manipulating to make this app work for me. The WW program app costs too much to not have flexibility built in. If it ain’t broke, why fix it???

Happy

Great app. with lots of features and quick ways to get your smart point values. I use it often especially when eating out or on the go. Only reason I gave 4 out of 5 stars is because you can’t sort by points when looking up by restaurant. It would be more user friendly if you could just tap the restaurant you want and then tap to sort by points. This used to be a feature way back when and then it disappeared. Bring it back please! Otherwise, I love everything about the app!

Often Malfunctions

The features of the app are great and a tremendous help to weight loss. However, the app frequently doesn’t work. You get a message that says Check your internet connection. Well, the connection is always just fine. I sent a message to the help desk and was given instructions having nothing to do with my question. I replied to that effect and got no response. I just downloaded an update and now the app won’t open at all.

We apologize for any inconvenience you have endured with our app. Please uninstall the app, restart your device, then reinstall the app. This should help with opening it. If you continue to see the message to "Check Connection" please email us at ResolutionSupport@weightwatchers.com. We would need your username, date of birth, and zip code. Best wishes.

-Weight Watchers Customer Care-

Terrific

Amazing app. There's so much to explore! In general, it's a great app. There must be millions of foods and almost all of the food labels are listed. I have no complaints.

There are areas that I would like to find more easily. Such as when I want to see a whole "my foods" list, I can't seem to find them and I need to seek them out.

A suggestion is to have an indexed list on each page somehow in some manner, although phone screens are small and difficult to view.

Couldn’t ask for more!

I love the app- one improvement would be to be able to pull up a WW recipe and add the ingredients to a grocery cart. I currently use the app Paprika (which I love) and this is one of the most useful features of it. I’d also encourage WW to make saving your favorite recipes easier- perhaps in a “recipe box” that you could organize and search. Currently you can favorite them and then find them under the “plus” at the bottom of the home screen.

Goals simply reached

I have coffee with whole mile and no sugar every morning and the app never learns. When I type in coffee this option never comes up. Also, when I make a meal and share it with my girlfriend I can’t share the recipe with her or even swipe over the points in the meal. This is a big company, I’m sure they could make this stuff work. That being said, I average around 1.5 lbs lost per week which has added up to over 20 lbs lost safe and healthy. I only have about 15 more to go. The system works.

What happened to my custom workouts?

I went in today to record that I did 45 minutes of my stability ball workout which includes weights, Arms, legs, abs and cardio. So now that you’ve taken the ability to have custom workouts what does that exercise fit under? There’s not even one choice that is just stability ball. I do another one that I had out there which was cardio and bands and another for hip-hop abs what am I supposed to put these under? I don’t even know what half the exercises is that you have listed. You all are making too many change and too quickly!!!

We can look into adding these into the mobile app for you. Please send us an email to Resolutionsupport@weightwatchers.com. We hope to hear from you.

--WW Customer Care--

I Love the WW App

I attribute my success in the WW Freestyle Program to determination and the WW app. In previous journeys on WW I did not do well with tracking in the journal. It became very tedious and overwhelming at times, so I lost interest in the Program after 4 or 5 months. With the new Freestyle Program and the awesome app, I have lost 14 lbs in my first month. I love the food selections, zero point foods, trying new recipes, attending meetings, scanning products at the grocery store and tapping into WW Connect. I will not quit and I will become a WW Lifetime member!!

Weak app

I’ve used MyFitnessPal for years and I’m VERY disappointed in this app. When I search for a food, I rarely find it. I must scan most items to find a match. MyFitnessPal was MUCH more comprehensive. Also, app is very unstable. Sometimes I try to change portion size and it closes out. Also, I just tried to change a weight on a day that was wrong (I put in correctly, but it changed on it’s own) and when I’m trying to fix, it won’t allow it and keeps bouncing back to wrong weight. App is quirky, unstable and limited in the food database. Very disappointing since we have to pay for this and MFP was an inexpensive one time charge.

Nutritional Info is WAY off.

Yes; WW has a points system so folks don’t have to track all the details, but for several weeks the additional nutritional information provided via the app (phone and iPad) has been crazy wrong. The info provided via computer is accurate. I contacted customer service online and on the phone weeks ago, and waited patiently to allow time for the issue to be sorted, but that hasn’t happened. For instance; 3 oz chicken breast grilled, skinless, boneless is accurately listed as having 0 points, but the app says 426 calories, 9.2 fat, 2.6 sat fat, and 80 grams of protein. I don’t think so!

Lost 30 pounds with WW App

WW app has changed my life. Recovering from breast cancer and gaining extra weight during the pandemic, I was concerned about my health. This app is easy to use and keeps me on track with both my nutrition and activity goals. Lots of information, easy to access, meditation/workout videos, and lots and lots of fun recipes to try! I’ve lost over 35 pounds, developed an active lifestyle and enjoyed eating healthy. But more importantly, I’ve returned joy to my life and gained confidence.

I love this App!

I am 59 years old, I have never been able to get my head in the game with WW. I have family and friends who love it, but I just had a thing with the points and counting. I joined WW over a year ago on line and have been paying monthly but never used it. Well about 6 weeks ago I had a wow moment and it just clicked! I have been losing about a pound a week and the app has become my best friend! Sometimes it just takes a while, lol. 😩😖🤓👍❤️

Great app

I love my WW app and use it all the time to scan my food before deciding to eat it or not. I enjoy the app having points for many foods at restaurants. Thank you so much. Keeps me on tract

August 2021

I love the WW app. I use it everyday. It got me through Civid. I was able to eat correctly, walk everyday and loose weight. I know if it was not for WW and using this app I would have gained weight. Thank you. I that it keeps me connected and can Zoom with our Studios. Am grateful daily for Oprah and WW

A lifestyle that works.

After trying different diets through the years, this one fits my eating and life style. I never feel deprived of anything; I just let the points determine the amount I am willing to spend on any given food while focusing on my goal.

After several months into this way of eating, I’m close to goal weight, which hasn’t been set in stone yet. I have a 2-4 pounds to go, depending how I feel and look. Thank you weight watchers.

Secret to my success!

Review of the app, not the program. My greatest difficulty losing successfully is my lack of tracking or writing down what I eat. I hate writing and trying to keep track. However being a techy person this has been my answer! I love using this on my phone and having access to this when dining out. This has really solved my issues with tracking. Shopping is also a ton of fun with the smart point scanner.

Losing weight

When I started WW I was a skeptical. I only thought this program was for mid aged women. Boy was I wrong. I lost over 30 pounds and am close to my goal of 40 pounds lost. It’s really easy to use and if you stick with it the results will come. Be patient. The program holds you accountable for the food you eat. While still keeping a friendly and healthy relationship with food you love. I’m not paid by them or anything this just saved my life.

Easy Breezy Lemon Squeezey

This app is easy to use and is user friendly! I enjoy logging food and seeing my progress. Most of the recipes are easy to follow, make, and taste great!

I love how this app connects to my Apple Watch to log my exercise and my sleep. That is one less thing I have to worry about tracking. It is also nice to be able to connect to a small group almost anytime of the day. It feels like this app works for me, not me working the app. I am enjoying the WW app!

Information is accessible

This app provides so much information; from smart points value, recipes, accurate calculations to hearing from other WW members. I’ve also chatted with coach and found it to be very helpful. The app keeps me focused and other members share progress and personal stories. Having exercises and articles available is very accommodating. I also like the new features for what’s in your refrigerator, sleep, mindfulness and recipes. I love it!!

Almost 5 Stars

This app makes tracking so doable. Great improvement. Next updates could have more restaurants and ability to better see overall nutrition. This overall nutrition graph would help with understanding gains or plateaus). - at least grams of protein. The Connect option is so helpful. Love the new groups. I just made Lifetime and know that a lot of credit for my goal attainment goes to the app! Thanks to the developers. WW seems open to suggestions and hope to see continuous updates to get this to 5 stars.

WW Best Decision Ever

Decided to try WW in January after gaining 20 lbs over the last year. At the 12 week mark down 25lbs hit my goal. Tried other diets and programs in the past with only temporary success - lose get off diet gain it back - they were not sustainable long term. WW is different and a program you can live with always by eating healthy, making good choices, being able splurge occasionally, enjoy your favorite beverages in moderation. It just works and I’m totally on board!

Weight Watchers Works

Weight watchers is the only thing that has ever worked for me. I've tried tracking just on the fitness app, staying within the calorie count, working out three times a week, and it didn't work. Weight watchers is easy to follow, it encourages community to keep going within the app, recipes, coaches and ongoing inspiration. Covid can't stop this WW community! 😊The new revised version is even better than the one I did 10 years ago. Bravo!! 👏🏻👏🏻👏🏻

Grateful to Come Back

I left WW after experiencing very good success to go with a program through my insurance company. Though I liked the program and enjoyed working with a nutritionist, I found I needed more structure for tracking my eating. A day or too after rejoining WW I could clearly see that I was taking in more carbs then I should have been because their tracker treated all calories the same.

No plans to leave again and working toward my goals with new fervor!!!

Easy way to eat healthy, lose weight!

You can quickly keep track of what you eat, find foods with the scan feature while you’re grocery shopping, or while eating out because many restaurants’ menus are also in the app. Thousands of terrific recipes also help make it interesting and EASY. Personally, I’ve lost 2-3 lbs every week over the past 3 months and I have a long way to go, but I am so happy to have found this app.

Was happy with app until...

My wife and I signed up at the same time last month. Everything seemed to be working without a hitch until my wife app started freezing. I have a Garmin tracker connected to my phone, but I track with the Apple app. She tried to connect her Fitbit, but it didn’t take. Next thing you know, she is no longer able to access the Wellness Wins section without it instantly freezing the app.

I verified that her FitBit is not listed under her BlueTooth linked devices, under her phone settings. She’s even removed and reinstalled the app, as well as restarted her device repeatedly, but did not correct.

Review

To be honest, I don’t use most of the wonderful things you offer. I use the app mostly for tracking because I already spend to much time in the kitchen and focused on healthy cooking etc. I’m trying to refocus on activities and people. Thank you, for all the detailed nutrition information. Someone must have spent a huge amount of time and effort figuring and entering all the points. I visit the Indian grocery store regularly and you even have the points figured out for some of my favorite Indian products.

Thanks

A great app!!

I love the WW app. I use it many many times throughout the day to track my food and fitness points. I just love the many FitOn classes available and how everything is so incredibly organized. It has been a key tool for me from morning to night to help me stay on track with my fitness journey and personal goals for a healthier happier life! Thank you so much WW for caring about your members to thoughtfully create and continue to update such a useful and exciting app.

Love this app

I love how this app helps to keep me on track not just with eating but with everything in my life that can help me with weight loss and staying healthy. I see how important exercise is and I can experiment with many choices to find the right routine for me. I can see how sleep plays an important part of weight loss. I can find great recipes or learn how to tweak some of my favorites so they are healthier and still taste great. This app is a wonderful addition to my life. Thank you!!

Love love this app

I did lose 83 pound in like 8 months without tracking at all about 5 years ago just went to meetings became a lifetime member got 30 pounds below my goal not sure what it is about tracking scanning but I love it even though I’m not losing as fast only 1 pound a week but I love it I have 35 pounds I want to lose and don’t really care how long it takes as long as I’m losing or staying same just don’t want a gain unless I know I deserve it and had fun doing it lol

Great app but. . .

Been using this app for 11 months. It’s great! The only problem I’m having is when I go to create a recipe, I can’t enter in how many servings- when I touch on it to change it from the default ‘1’ it opens the text bar in front of the 1 - not behind it- so I can’t get rid of the 1 - extremely frustrating- I’ve noticed this problem for several months- kept thinking it would improve but if anything it’s gotten worse.

LOVE LOVE LOVE THIS WW APP!!!

A wonderful ROADMAP to stay on track! Easy to navigate, and a chat away from having any questions answers. It’s fun to go grocery shopping with the barcode scanner so you can make informed choices.

“KNOWLEDGE IS POWER !”

You CANNOT FAIL as long as you are TRACKING everything and staying on target!

Connect with others... see inspirational photos and hear the stories behind everyone’s journey... is also motivational, and gives a sense of community. YOU ARE NOT ALONE!

I think this APP IS PRICELESS!!!

It simply works...

Years of mocking the program, thinking I could do better on my own, I was wrong. This simply works, for someone who is busy, this is a great app and program to follow and track your goals for a healthier version of you. Easy to navigate, great support and many useful features. It took me 3 months to drop 28lbs using this app, something I could never do on my own. This app and program can help you begin that journey to a healthy lifestyle.

Tracking Meals Daily

I have found hands down that when I track everything I put in my mouth, I am a happy camper at the scales each week! Tracking on my WW App on my phone is so easy! I track meals, I order my earned gifts, I find great recipes I can print off and use, I can read testimonials from some of you, and I can plan what I can order in a restaurant before I get there! I am not alone - I can do this because the tools I need are with me everywhere I go!!!

Easy to use, love the built in scanner and the recipe builder!

Easy to use but I wish it still had the feature to “fill in” the fruits, veggies, water, etc used each day from the old app. Built in scanner makes it easier to use than needing to switch between apps. I was glad to see a place to log water intake. I still prefer the visual method of filling in the water droplets for each pre-set amount of water (8 oz glass could be changed to 12 oz if preferred)

Great, but a glitch!

Pretty good app, but having issues with the scan option-it often captures "air" (when I'm moving it into position) but when I hit scan new, the scan image flashes and then freezes.

Also, the scan option (like when you check points to see if something is worth eating) should have a track option in case you decide to eat it.

Otherwise, GREAT tool when you are on the program!

Weight Watchers!!!

Absolutely Love the new Program!!! Joined in 1979 and then the program was so much more restricted!!!!! No comparison in them and now. I got to be a Lifetime way back then at 21 and now I am 61 and been back on the New WW since January of 2018 and still going strong. I have dropped 20 pounds and I fluctuate a few pounds either way but I am living Weight Watchers to the fullest!!!!! It is amazing!!! Thank you so much for perfecting it to be able to live on it hopefully the rest of my life 😊😊💜Roxie Stew:)

Easy to use

I am new to WW, having last tried the program several years ago. When I joined previously, there was a separate app for scanning food and one for logging. I love how the two are intertwined now. I also love how many food choices are already pre-programmed with associated points. I have already looked up and saved several recipes and am excited to try them out. Thanks WW for making the program much easier this time!

Just what I needed

I’ve used food tracking apps before, but this is so much better. Not just tracking food and activity, but the social media for motivation, the ideas, recipes, and the option for coaching make it so much more. All that and an easy to use, really effective point system that lets you live life realistically. Six months using the app and I’m down 50 pounds - and have confidence I can get through the rest of this journey!

User friendly for busy people

I love this app. I was super reluctant at first having tried many diet plans and products. I saw this on an infomercial on year years eve and thought it was time. It took a little getting used to with the points but after a week or so, I was in my groove. I am able to create budget friendly menus and meal plan with this app. I like that it reminds me to track my weight so I can see my progress and everything is in one spot!

Love this app!

This app has been amazing for me! I’ve lost 10 lbs already. It is easy to use, has lots of inspiration, and many free recipes. WW is truly designed to help people. My only negative feedback is that I wish you could create recipes separate from logging. It would be easier for me to sit down and put in all the recipes I regularly cook at one time and log them in the future. If you create a recipe and don’t log it for the current day, it erases it.

Calorie Tracking/Search Results

I love the app! A count of total calories consumed based on what was entered into the app would be a nice addition to the daily tracking screen. This would be helpful for visibility into zero point items and if you may be over utilizing them.

There are also times when searching items is buggy. For example, the other day I could not find banana completely spelled out, but could find it by typing ba. This issue occurs sporadically with multiple items.

Superb tool

This is an amazing tool that makes daily tracking a breeze. The barcode reader is almost magical.

In the past Tracking was my downfall; with the app I have been very consistent. I also love being able to compute the points for my existing recipes. Only complaint is that it can be difficult to go back to a preceding day when I wasn’t able to track on the day. But overall I love the app and it will likely be THE key to my eventual success.

Love it!!

Update 2/9/20 still love it but pleaseeeeee update to sort/filter restaurant items by point value so you can pick a restaurant, then easily find low point items at that restaurant.

Update: 9/7/19

Still love it. Couple of suggestions: ability to sort/filter by points at restaurants so you can easily find low point options.

Add the ability to send recipes through Connect to other WW Connect users.

————————————————-

I am new back to WW, haven’t done the program in years. The app is fantastic!!! There are so many helpful tools. I absolutely love it.

Two suggestions to make it even better, IMO.

1. Add a “home” button so no matter where you are in the app, you can quickly get back to the home screen.

2. Add a filter to restaurant points values so once you get into a specific restaurant list of menu items, you can filter lowest to highest, etc.

Thanks!!

Everything you need in 1 App!!

Easy to track everything that goes in your mouth!...From scanning to searching to quick add to the recipe builder! Articles, recipes, and motivational support from WW are great! And the genius thing they did in this app was providing “CONNECT”!!...a private social media outlet only for the WW family! It’s the BEST support system because we’re ALL in this lifestyle together!

Need motivation? Need recipes or meal ideas? Need to know you’re not alone? It’s all in WW Connect!

❤️❤️❤️

WW is the only weight loss program that works

I have tried everything to try and lose weight. Whenever I start a diet, I always fear the hunger pain I know is to follow. No hunger pain with WW! I just make sure to have 0 point foods nearby and I am good to go. I also drink a lot of water. I have noticed that sometimes I mistake hunger pains for actually being dehydrated. I wait 15 minutes after I drink water and that solves my problem. Drink plenty of water. It is good for your body.

WW App

I love the app and the ease of use. Everything is organized and easy to find. Connect is very helpful in finding support and others who are changing their lifestyle. However, I would like the app the track macro and micronutrients as well. Something similar to myplate would be nice. Also, the quick track feature is a bit annoying because when I’m trying to slide back a page my finger is in the same place as the food so the app accidentally, automatically tracks that food.

It’s decent. Can be improved.

It works well for what it does. But needs better searching for foods and WW should really focus on official menu items & ingredients for big name restaurants, also it lacks a multi-add function which seems simple but a big headache when it’s missing, and no quick way to get back to main screen once you’re done adding foods (it makes you tap “back” and you’re not sure if what you added actually got tracked)

Overall it’s good, but hopefully the UX/UI gets a major overhaul.

Very good — when it works

Have used the WW mobile apps over several iterations and find them very useful. However, the current version has on at least four occasions just decided not to respond. I’m not willing to watch a spinner for more than three or four minutes, thank you! (OK, maybe not even that long.) Apparently the only solution is to trash the app and reload. Then one must sign in again and voila—back in business. Not a crisis (as long as you have access to wi-fi), but certainly a nuisance!!

Recruiter

The quality of sharing between members is extraordinary. People share their real lives and how it intertwines with their health, weight and food choices. The community is very supportive too! Where else on social media can you post a photo of yourself on day one of your weight loss journey when you’re feeling as fat as ever and get 100’s if encouraging comments??? On this a WW app, that is where!! The app is up and running pretty much all the time and it’s easy to use. For it to get a perfect score I’d want it to tally macro nutrients for me too.

I love the Weight Watchers plan and app!

I love the Weight Watchers plan with its zero point foods and minimal tracking. I love the new app because it makes following the plan extremely simple and convenient everywhere I go. There are so many features, it’s incredible. For example, you can do a live chat 24/7 to get any answers you need. You can find foods, restaurants and recipes. You can calculate points. You can have points calculated for you by simply scanning a barcode. And on and on and on… Thank you! Thank you! Thank you!

Love WW...the app not so much

The recipe builder is not user friendly at all. A while back I used the Lose It app. While I like WW so much better than counting calories, the Lose It app was definitely in the 21st Century, especially in the recipe builder department. I was able to upload recipes from websites, and scan items directly into the recipe builder. Another great feature was being able to use other recipes you had saved in the recipe builder for new recipes...this was especially handy when making chili or tacos, since I make my own seasoning mixes. Please make the app user friendly!!

Thank you so much for taking the time to provide us with your feedback and suggestions. We want you to know we take your feedback very seriously. Our teams will be made aware for review and consideration with future updates. We are committed to your success.

-Weight Watchers Customer Care-

Limited notifications

Overall program seems good. Gave 3 stars because notifications system is limited. Only notification option is email and most people check email off and on throughout the day.

There are free apps that offer iPhone and Apple Watch notifications. Why can’t this app send reminders by phone or watch to check your weight on a weekly basis; remind you to track meals; or give inspirational nudges?

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

Love it!!

This app is incredibly easy to use especially if you eat the same foods all the time! You just scroll down and you’ll see the Foods showing up under each meal that you commonly eat. Even if you need to look up something it is very easy to fine and very easy to adapt to the amount of the food product you were eating. Love the app and wouldn’t be able to be so successful without it!! Down 10 pounds in the last month!!

Love the App, but wish it showed Macros

I’m enjoying the recipes, 0 Point food lists, restaurant items with points, syncing my activity points, graph showing my journey and the amazing results in connect. However, where I find it lacking is, I’d like to know the number of total calories in a day and as I lift 5 days a week, I need to know my protein counts are on target. So having a running total throughout the day to show how many proteins, carbs and fats I am consuming per meal or per day would be so helpful. Thank you for your consideration!

Good for omnivores that eat at chain restaurants

Update. After reading developer comments, added a star and deleted sentences of previous review. So much could be improved if they just gave better instructions on the website for the updated app:

If you are an omnivore that eats at chain restaurants, processed food, and has no health issues, then the app is great. If you eat local, farm to table, vegetarian or at ethnic restaurants—then be prepared to spend hours a day in trying to create SmartPoints equivalents through the app.

Additionally, it would be so nice be able to enter steps and activities from your pedometer or another app, but the activity portion of the WW app is seriously lacking.

I’ll try eating and following the WW way until I can unsubscribe without penalties, but don’t have the patience to spend so much time entering information for local restaurants and healthy ethnic foods.

We appreciate you taking the time to share your feedback with us. If you are looking for easy ways to quickly track Foods or SmartPoint values for meals which are not currently in our Food Database, you can do so by selecting the blue + icon on the bottom toolbar of the mobile app. From here, select 'Quick Add', then type in the name and SmartPoints value you wish to track. You will also find under the blue + icon, the option to create your own Foods, Meals and Recipes. Simply select 'My Food' and then 'Create' in the upper right hand corner. We are always looking for ways to improve our products and services, and will be sure to forward your suggestions to our product teams for review. Best wishes!

Love the new improved app

I used this app a few years back and really appreciate the improvements. It is much easier to find the foods you’re looking for to track. I also like how it links your steps into the program from the Apple Watch. The Connection part of the app is a nice feature allowing you to note progress and share with others...but it’s really nice to read about others providing one with encouragement.

Love WW!!

I absolutely LOVE WW! It is so easy and user friendly. You can find recipes that taste amazing! You can add your own recipes and it will tell you how many points it is. They have a long list of zero point foods. This is the easiest weight loss program I have ever used and I NEVER feel like I am hungry or limited. I have had weeks where I have went well over my points but still saw progress. I highly recommend this program. I am down 12lbs in 7 weeks!

Great app hope to see minor tweaks in future

The app is great! It makes it easy to track my points. The point calculator activity & weight tracker are all extremely helpful.

Really the only issues I have with it are minor things. I would like it if the recipe builder could be on the phone & not just the website also if there was a way to store recipes built that are not a favorite. Other then that I can't say enough how much I like the app and how it has been such an important tool in my weight loss.

Great app but needs tweaking!

It is so much easier to follow the WW plan using the app, than it was 15 years ago without the app. However, I’d like to go back to look at my previous weeks menu choices, and to also make changes to a restaurant menu item. Sometimes a salad has points with croutons and dressing only. I want to have it without croutons and dressing but there is no point option for that choice. WW, I hope you fix these in an update soon.

Very satisfied

I have used Weight Watchers in the past with the old point system and I had results. This new system is really great for me. I have lost more wright in a short time then with the old system. I use this app for everything when grocery shopping to track the points. I simply love the fact that fruits, vegetables and many other foods are free now with the freestyle program. I can see myself doing this program for a lifetime membership.

Pretty good!

This app is great for those following the new Freestyle WW program. Would like to be able to see both my available weekly smart points AND my fit points that are available for swapping. Currently, the home page shows only the weeklies or the fitpoints for swapping and no easy place to find the other number. Also, would be nice if when I search for a food by keyword, the search results would include at the top of the search results any foods with that key word that I’ve previously tracked.

Love the app - Request bar scanner enhancement

Love WW and the app. The app is very individualized, easy to use, and interactive. (Hoping the virtual classes continue after quarantine.) My only request is to be able to use the bar scanner to scan without having to back out of the tracker function each time. Would make it much more efficient when food shopping, especially right now while trying to be fast in stores.

WW+

I love this App! I can see the mindfulness that went into the design of this app. It keeps our focus on what is important and keeps us interested and encourage. I see the safety in the way connect is design and the support for each other that it creates. The 4 pillars are easy to accomplish with this App. My hope is that everyone will use this App to its fullest! It’s my training buddy, my WW friend, and it’s my distraction when I want to make good choices and my impulses want to lead me a stray. I love the new WW!

Great app with minor annoyances.

My only complaint with the app is that it will randomly log me out. Sometimes I can open the app, log in, track some food and close the app again, and when I reopen it it’ll have logged me out even if it’s only 5 minutes later. Other times it leaves me logged in for days at a time even if I don’t open the app for 24 straight hours. Other than that it’s a great app that is actually super helpful.

Love my WW app!

I love this app for multiple reasons! First my favorite thing is the barcode scanner. I can be in the grocery store scanning barcodes of items so I know how many points they are and if I should buy the item or not. Then I also love that there are recipes you can find on the app with ingredients and instructions and points! Another thing I really like is you can track your workout activity as well and gain points to purchase things.

WW App

The app is very easy to use and I really like this app. I also like the fact that it has recipes you can try. The only thing I would add is when clicking restaurants and using the points ranges to search for meals with the point range you are wanting to consume for that meal, it would be nice to choose a restaurant and the points range you are searching for and it bring up all the foods in those point ranges at that one specific restaurant instead of it being mixed with all kinds of restaurants

Great app!

What a great tool for keeping track of my daily & weekly points. I especially love the connect groups and the recipe builder. I wish with the recipe builder I could paste a link from a recipe online and it would import the recipe. Sometimes in switching back and forth from the WW app and the recipe, the WW app has reset and I’ve lost the recipe I was working on. Also for some reason, some of the foods I track often don’t seem to appear in the list that’s generated when you start typing in the food search bar.

Smart, common sense, designed for success

I love the WW app!! It holds me accountable, it’s easy to use, it has excellent in-app tools, and it was designed in such a smart way with psychological and physical weight loss success in mind. I’ve joined WW off and on for years, but I came back after hearing Oprah had gotten involved with making it a better program. Just as I expected, it is now a smart, savvy program that works...simply. I intend to keep maintaining with the WW app for a long time to come.

WW review

I love the APP, my only problem is that I’m diabetic and I have to add my carbs separately. So I’m constantly adding for WW and for sugar. I wish WW would have the “CARBS” added in points because everyone is reducing their carb intake anyway. That is why many celebrities and people went on the “KETO” diet. So it would behoove WW to add the carb count. For example a tomato is zero points but 15-20 carbs for diabetics. It gets confusing at times.

It does not have a lot of ethnic foods so it makes it more difficult to place in the APP>

A new me

The program definitely works. In 20 weeks I’m down 40#. I’ve gone to a 2-3 XL to a Large and it feels incredible. I have yet to incorporate exercise, all my weight loss is from just staying within my daily points. The only thing I don’t like about the app is when I loose my streak for tracking bc there is a glitch in the app and I can’t get it back. In the big scheme of things it isn’t a big deal. I just like seeing that I’m being consistent.

The weight watchers app keeps me focused on my lifestyle👍

I’ve been on weight watchers it seems like a lifetime I am at lifetime just off goal. I have 5 more pounds to go get back to my goal . Right now my usual location to go away Nc has been closed due to COVID-19 I haven’t been able to do a virtual because it’s not on my work schedule regardless of the app is my lifeline for shopping for articles for tracking for connect it’s a small world with big rewards!! I love my WW app!🙏🏻👍

Great App!

This WW app is so great! It helps my accountability, keeps me honest, and is so easy to use. I love all the different recipes, and I appreciate being able to enter my own recipes to find their point values. The app also makes tracking my activity a breeze! It remembers my weekly activity and figures out my fit points. It also has been very helpful during this COVID pandemic with offering supplemental workouts since I have not gone back to my gym at this time. Thanks WW!

Wonderful Tool to Help Stay On Plan

I've been a WW member for three years now and have lost 50 lbs (give or take, heh). A large part of my success comes from having the tracker in a convenient app. The app is occasionally buggy, but it does the important stuff pretty well. Improvements are coming with each new version and I'm always excited for updates. The integration with health is getting better, but I wish it would write weight data.

You can be successful on WW with JUST the app

Really, what you’re paying for is access to this phenomenal app when you’re on WW! It scans pretty much ANY item with a barcode and converts its nutritional information to WW points. You can also search and manually calculate points. This is just the very tip of the iceberg though! There are social media type pages, support groups, recipes, articles, points you can earn, things you can buy with the points, and so on!

WW app better than ever

The WW app is a part of my everyday life

The whole program is an integral part of me. I’ve lost the 25 lbs forever this time!

I talk about WW to anyone who is willing to listen. I am a lifetime member now. In the last 4 weeks, 4 of my friends from my church have joined WW. They have seen my results!

Update:

I’ve been talking to a particular friend for over a year to get on the WW journey. She joined and is on the green plan. She has lost 8 lbs already and is very happy with her plan

I am a WW Guide and I constantly promote WW whenever the opportunity arises. I am still working on 2 friends on Keto; one of them has already gained her 55 lbs back since she went off it

Several months ago. I have to suggest to them to think about if they really want to live on Keto indefinitely and miss out on so many foods they enjoy!

WW Helps You Be A Better You!

The WW App offers different ways to improve your life style instead of just tracking food. Even though I admit I only keep thinking that my life would be better if I only lose weight. WW helps me focus on stress, sleep, exercise, meditating, etc. I realize that if I get all of these things aligned in a good way the overall effect is a healthy person inside out. And yes on of the benefits is losing weight! Thanks WW for helping me on my healthy life journey!🥰

New lifestyle change for me‼️

I recently re-joined weight watchers and I love the app! So much easier to keep me in check. I love it that at one tap on my phone I can see at a glance how I’m doing and keep track of everything. It encourages me so much in my journey and my activity. It is so much easier when I go shopping to find foods and to see how many points they are. The encouragement that I get online is what keeps me going and the meetings are wonderful also!!

Anitawvb

Buy through iTunes doesn’t give you the same benefits

Was super excited to start using the WW app but come to find out if you pay for it through the App Store you are paying the same amount but don’t get the same benefits. Their excuse is they don’t have your shipping address even though I can clearly see from my WW profile online my address. Their suggestion is canceling your account and ordering through the website which deletes certain data information. What a joke. It shouldn’t be that hard to figure out or collect data so everyone gets the same benefits rather than screwing over people when they’re already in the middle of a program.

My pocket accountability partner

Love, Love, Love the WW app. I especially value the built in point counter. On those days when I’m feeling weak and craving all the foods I know I shouldn’t have I use the point counter as my food shutoff valve. For example before I eat that piece of cake I can see if it is a whole days worth of points and then decide whether or not to have it. If I am willing to make the sacrifice I go for it but more often than not my rationale head kicks in and disaster is averted.

No Brainer weight loss app!

Follow the program- track your foods and weight loss will happen!!! The work has been done for you! I come from a city that loves good food and has great food! It does take some planning to stay on program, but you can still enjoy your favorite foods and stay on program.

It works if you work the program! Thank you WW for creating a program that gives one the freedom to choose and still lose weight!

App it’s keeping me accountable!

Since we cannot have meetings the app is what is keeping me going! Especially since I can continue to track what I am eating and that’s keeping me accountable. I still weigh in and will record my weight each week. In fact some friends and I are going to have a FaceTime meeting. We are going to tell if we gained or lose and then we will have a mini meeting. Hoping all this keeps me motivated through The hard times.

WW APP

I started the program (using the app) on March 7th. The next day my boyfriend dumped me, and I could have quit right then- but instead I doubled down- stuck with it and 6 months later- reached my goal. I couldn’t have done it without this app! It’s like a game I play with myself- tracking, staying within daily points, learning to cook the fantastic and delicious recipes, incorporating the exercises in my current routine, meal planning, articles on health, and connecting with my WW compatriots!!

Almost there...

Overall great app. Two things I want: put the “add button’ above screen vs below the screen. Right now to make an entry, you have to scroll once. It’s just weak UI design. It’s should all be contained on one screen. Second add a hydration tracker! Just about every fitness app has one and I refuse to look at ads or pay another company $5 to track my water. If WW is serious about overall wellness, hydration is an important component. Such a small thing to add that can make a huge difference for users.

Love the app...but

I love the app but it freezes on me a lot. If it weren’t for the system issues I’d give it 5 stars. I’ve only had it a month and I’ve already had to delete it and redownload it 5-6 times as it freezes when I’m adding information, and each time I download I have to resync to my health app.

I do like that It’s very easy to use and navigate. I also like that it tracks your workouts and syncs with my Apple health workouts. It shows how many days a week I workout and my steps. From the app you can also create recipes, foods, and meals which is helpful.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Love this WW app!

This app is so user friendly. The restaurant guide is so helpful and the scanner saves so much time and gives an accurate account of points. I didn’t have as much to lose as many people on here but I went over my goal in just over 3 months! So far I’ve lost 19 lbs! I only wanted to lose 18 because I didn’t think I could do more. I think I’ll try for a few more and see where I land. Thank you for this amazing app and the Revised WW Program!

Ww app

Great app! It’s easy to use and easy to track points. You can find recipes, or make your own, and even find restaurants. The only suggestion I would have is to include a print button where we can print our weekly meals after they have been tracked so we can see patterns and where we can improve to lose weight.

Another suggestion is to have an option to view scanned foods by date or alphabetical order.

Loving Losing

This app is so easy to keep track of everything you eat or drink. The formula WW uses is terrific. I used WW ten years ago to lose 30 pounds and I did so, in three months. In the last year, I have gained 50 pounds due to health issues. For the last four months I have tried other diets, and not one lost pound. I finally made the decision to join WW again. I have lost five pounds in my first week! I don’t know why I didn’t just go to WW four months ago. ❤️❤️❤️❤️❤️😊😊😊😊

I was skeptical. Not anymore.

I thought I’d always gain weight and never lose it. I’ve been on weight watchers for 5 months now and and I’ve lost 36 pounds and counting. I have PCOS and losing weight is a nightmare and dieting just doesn’t work. However, WW gives you a set amount of points and you can eat whatever you want as long as you eat within the points. It’s a great app, great food tracker, and a great way to lose weight if your at your wits end when losing weight.

On the right track but improvements needed

I love WW and this App is a great tool to track food. I would not be successful in my weight loss without it. Glitches are being worked out and the app is improving.

It would be nice if the food database was improved. Even for seasoned members, but especially for new members, it can be frustrating to try to track an item like "bagel" and have multiple entries with hugely varying point values. Also not a big fan of the latest "read more" button on connect posts.

Great app!

Have been using the app for a week now since restarting WW. It’s been a long time and the new freestyle program is really working well for me. The app is easy to use and super easy to scan items in, adjust servings, etc. my favorite is the ability to add my own recipes and foods to track. This allows me to easily still make our regular family meals and make adjustments for me, without completely reinventing the wheel for family meal times.

Love it overall, but...

There are a few things I would love to see added to the app (I have heard others mention these too.)

1. A barcode scanner in the recipe builder!!!

2. Daily nutrition information and macros! It would be super helpful to see if we are getting the proper nutrition, not just sticking to our points!

3. Possibly a direct message option on Connect.

4. The ability to choose multiple foods from your list of frequently eaten at the same time without having to go back and forth.

I like the app

I give you a 5* rating because I’m happy with the app and as soon as that goes through this thing crashes on me 6 times & I have to delete and re-install?! What kind of thank you is that?!

I like the app, it’s easy to work with and the scanner is usually right. It would be great to have more menus and even updated ones for freestyle but I know that takes time. I don’t like crashes and being forced to re-install though.

Wish for clarity

Many foods looked up or scanned come up with multiple point responses. It’s confused. Also technology allows for edits, but I was told you can’t edit your input. There was a mistake made about how much I lost, and we’ll before I lost my first five, WW sent me a congratulations. It was a daily reminder of my failure to lose five pounds yet.

With all the money we pulls in and with Oprah owning 45%? They could do better with the technology.

Otherwise, fun to use, and I get to make up my own counts sometimes when yours are “kablooey.”

Should be better

Not every change is progress. You used to be able to see all your day at a glance. No longer. Now you can only see one meal at a time. Frustrating.

When I search, my favorites should come up front and center instead of being hidden away somewhere else. I have been using this app for a while. Some of the improvements are nice like having the barcode scanner.

The activities need help. It is frustrating that they don't list anything from this decade, Zumba, kettlebell, circuit training, tobata, etc.

Sorting could be better.

Thank you for taking the time out of your day to submit your comments and feedback, Mike. We apologize for any trouble you have experienced with our app. Hearing from our members helps a lot with trying to see what improvements or features we should add to our app. We are committed to your success. We are here if you ever need any assistance along the way. Best wishes.

-Weight Watchers Customer Care-

Love WW but the app could change

I really love WW but I used to be able to scan barcodes and it would be saved on my app even if I didn’t track that food. I loved that because I could go back and find them any time I needed. Now some things that I do scan and track don’t even save there. It’s hard enough to keep track of foods and it’s making tracking harder than it used to be. I just wish they would go back to anything and everything that we scan stays on our app and then we can delete them if we need too. I don’t like searching for the foods because it takes to long and I never know if I have the right thing. Please, please, please change it back.

We appreciate you taking the time to reach out to us. We are sorry you have experienced trouble with items you scan into your app. Items you scan should be saving under the "Scanned Food" items. If you are still not seeing items save, please emails us at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

WW app

Overall I like the app. It is a helpful tool and resource. There are a few tweaks I’d like to see. Such as moving recipes closer to the top. Or letting me type in a meal that is found in my recipes. I get annoyed at having to scroll to the bottom of the main app page just to get to my meals since it won’t pop up in my meal areas. While I applaud everyone who posts, I would prefer that section being at the bottom instead. My two cents worth!

Love scanning barcodes

The mere fact that I can scan barcodes to see how many points are in a food makes WW so much easier to do :-)) Of course I spent an extra hour in the market scanning stuff I knew would have to many points & we just laughed a lot & said no way ! I am just coming off a diet with so many restrictions that I failed at it . I am so excited that I can have bread & make myself a turkey sandwich for lunch for 3 or 4 points ! Good luck to me & all fellow WW followers ❣️

Fantastic app for overall well being

The WW app was exactly what I needed to help me on my journey towards wellness. I have tried a number of apps and approaches that promised to deliver but fell short of the mark I needed. WW began where I was in my journey, customized “MY” plan, holds me accountable — not with condemnation but understanding, encouragement, applicable resources, and connection within the WW community who understands and shares my experiences, struggles, and victories. The price to join in is not an expense, it’s an investment in my health, life, and future.

SUANNE

I love the app. It is so much easier than looking everything up in a book or (books) to come up with points. Everything is at my fingertips. It helps me keep track of everything I Put in my mouth. There’s nothing more to say. It keeps me on track. I’m now getting delicious recipes that I try and love. Everyday there are new items and motivational posts by other members.

It’s the best diet anyone can be on when it comes to losing weight.

Best Program. Best App

Just been on WW for 6 weeks and down 12 lbs. I exercise a lot, but this app saves me. I travel a great deal and other diets I've been on restrict the types of foods I can eat and when, which doesn't work for me. With the WW program and certainly the app, I can make the right choices in quality of food and quantity. Syncing my Fit Bit to the app is great and I can keep my food choices and exercise all in one place all the time. Well Done!

Update is the worst

The latest update is really terrible and makes meal tracking harder. You are now forced to go back and forth to see where your points are for the day. It also doesn’t save your previous day’s meals, or at least I can’t find them. Since tracking is one of the keys to success with the program, I can’t imagine why anyone at WW thought this was a good idea. Please return it to the way it was.

A returned member ...

I’ve returned to WW a week ago after a two year or so absence. Love the new app. Full of information. However, I’m still learning my way around and wish I could retrieve starter information more quickly - ie how to change settings in my profile , . I think it’s just a learning curve and I need to spend more time on chats etc. Most especially, love the positive feedback. Everyday personal greetings always bring a smile to my face . Thanks.

New Blue user

I love the app itself however there have been a few things that could make it easier to use, just finding my way around to things it seems all over the place and hard to find things that the app refers me to try like for my weekly goal/plan. I don’t know where 1/2 the things are. And I’d like to be able to save recipes in an area where I can find them later in the future. Can I do that now?Seems like I can only add it to my daily meal plan but not save it??

Helps to keep me healthy

I have learned the correct portion sizes by tracking on this app. It made me realize how out of touch I became with portion sizes. I try to track regularly but I’m not perfect at it. This app has educated me on how to eat better and the recipes are awesome! I’ve learned to adjust my favorite recipes to make them healthier. I also really enjoy the personal success stories of other people on WW, they truly inspire me. This wonderful app has taught me how to live a healthier life!

Best thing ever for WW

As a numerous “rejoiner” through several decades, I am finding my most success on my wellness journey this time with the use of the app. I so appreciate the people sharing of their struggles and successes on Connect and love the free walking tape but best of all the tracking keeps me making better choices, for sure. And the scanning function is so helpful when shopping.

I’m not happy with the new update though. What was the purpose of changing the food log ?

The WW App is Fantastic!

The WW app is very intuitive. It’s easy to find where to track your meals and activities. I also like that I can set the app to use my activity points before using the weeklies. The third thing I like is the Connect Community. To find it, just tap on the three heads at the bottom of the app. There is a world of support, activity ideas and recipe ideas from others on Connect. I like that we get Wins for tracking meals and for attending workshops.

Continues to be a support

It has been two years since I rejoined Weight Watchers and was introduced to the app. Reached goal weight in October 2019 and continue to use the app every day. Love the convenience of having tracking, recipes, and support at my fingertips. Even though in person meetings have resumed and I am well under my goal weight, I continue to rely won the app for support and new ideas on how to maintain this healthy lifestyle. Will be a fan forever.

Love this app!!

Having never been on Weight Watchers before I have nothing to compare it to. With that said, I find being on WW very convenient and the app very easy to use. The app has given me a reality check on what I thought was healthy but in actuality was not. It does take some planing, so with the app, now i know when I have to adjust my points for the day. I am now very aware of what I am putting into my body so this has been a very positive experience! Thanks WW

Finally success

I have been to several meeting sessions over the years....sometimes work sponsored , sometimes alone....I never really had a huge success. This time I joined a work group and bought a Fitbit to get myself moving....I am in "steps" competition with several family members!! And I'm keeping up ! The WW app keeps me aware of healthy eating practices , keeps me on track and is super for logging what I eat .. this time the program is working for me !!

The WW App is a great resource!

The WW app is an easy App to use and a great asset to your weight loss and maintenance journey. The tracking of food as well as activity, access to weight loss history to track and trend what is happening on this journey and links to points guides, recipe database and restaurant foods and points as well as the articles of interest and live chat option if needed. It is fantastic and has been a key to my personal 50 pound weight loss and almost a year at goal!

WW app

I have been on WWFor a year and 3mo. I use the app every day to chart my food! I am at my goal and on Lifetime and still use the app every day! I love it! It is so easy to use!

Betty Halgren Sterling, IL

I love the app and can’t live without it! I had problems with it a few days , it would track some food and then freeze. I found out later that Comcast was having some problems so I now think that was the problem because it’s working again!

Betty Halgren, Sterling, IL

The new WW

I can’t say enough about the new freestyle program. I have struggle for all my life with my weight. I have joined and rejoined weight watchers more times then I care to count. This is the first time I truly believe will be my last time. This time I am going all the way and will be a lifer. The app is wonderful also. I really like our leader and I feel right at home in the meetings. I can’t imagine how WW could make it any better but I know they will continue to try

Changed my life

When a friend showed me this app, I knew weight watchers was for me. I've tracked for over two months and love the My Day webpage! Tracking is made easy! The food search and restaurant search is useful but should not be relied upon without research. The barcode scanner is most helpful. Even though the food information portion of the app still needs a lot of work, I could no longer live without this app. I lost 38 pounds in 37 weeks!

Outstanding ❣️

The WW APP offers everything ! Truly from private short motivational counseling , recipes, easy tracking options, great exercise options. Even weigh in day is set up to actually awaken excitement‼️Your reward points are AWESOME. Oh wait....I forgot to mention I am a fitness trainer that actually lost 65 lbs 46 years ago with WW! I have seen numerous changes over the years but this is the best to date! I recommended this to all my clients. The ones doing it are all doing great‼️👍

Cornelia ‘s supporter

This is my 3rd time with WW. I was only 15 pounds over but just wasn’t able to lose on my own. I thought I was managing calories, but I was only maintaining my overweight. With the WW app, I can look at the points before I put them in my mouth. While Eating out , i can choose more wisely from the menu. Because of the app, I can see what I should and shouldn’t splurge on eating. The app makes it easier to record and see what you eat. Love it.

Totally love this app

I enjoy this app because of all the advantages it had to offer!! The recipes, the restaurants, it really needs to include more restaurants per state demands.. it’s great that we can add recipes from our weight watchers books, but it would be great if we could add our local chain restaurants that provides menu nutritional stats.. such as

Village inn, they have these all over the U.S.

Why not include it?.. other then that!!

I love and use this app a lot each day!!!

BAG Review

Lots of great features on the app only thing I would say needs to be improved when you’re done with the certain area need to have a back button or done button on each page it would be great if they could have a zoom meeting on how to use the app motivation leave before the pandemic they would have workshops on using the app at the centers this would still be a helpful toolAlso before they do any updates it would be a great idea to tell the members so they’ll be able to update their app is well I know when to update

Suggestions

Love it. However it’s a little too much content crammed in. Would like to see something visually and mentally less crowded?

Like make FOUR giant colored squares representing the four pillars; sleep, food, activity, mindset...everything in this app could be accessed by tapping the appropriate square instead of things being in random areas.

The bottom section (all things regarding your colored plan) should be at the top of the app, instead of at the bottom. It’s too important for newbies. Finally, we DO NEED Macro counters, especially for diabetics and other members with health issues.

So Easy to Keep On “Track”

This app makes it so easy to keep in control of your food and drink intake! You know in real time how many pts u have consumed and how many left so u can plan and allow for periodic splurges, which is what life is all about! Love the recipes and ability to put your own recipes in to track, and look up items at many restaurants, so helpful and handy. Just wish u could print recipes, cannot now since app updated☹️

Why I. Love my Weight Watcher App.

It’s so easy to record what I eat. I’m not very technology gifted and even I can use it, throughout my day. It’s much more efficient than looking in a book and writing it down by hand.

I really appreciate all the time, energy and thought, that has gone into the app. There are so many foods that are in it and how many points each one is. Thank you, Weight Watcher’s for all your hard work and dedication in what you do for us!!!!

Okay...not great

I belonged to WW before there were "apps." They had an outstanding website. Easy to use, very user friendly. The app and website now are clunky and tedious. Info is there, but you need to search too deep to get your answers. Disappointing. Expect more from WW.

Update: Changes and additions being made routinely. Seems to be getting much more user friendly. Need to allow more devices to interact. Still love WW and I’m devoted for life.

WW because it works!

I’ve done all the diets. If you’re reading this you probably have too. If you follow the plan, WW will not fail you. I marvel daily at how easy it is to follow and how crazy it is that it works! I eat EVERYTHING!! Not as much as I used to. But everything is on the table - pun intended! I love this app and have gotten several other people to start using it as they are inspired by my results!! Use it! It will be the best thing that happened to you this year!!

Great for accountability and learning new lifestyle habits

Great for easy tracking of daily food, and easy access for how healthy a food is.

Wish there was a way to change restaurant menu items...like getting a chicken sandwich from Wendy's...without Mayo and no cheese...there's not currently a way to subtract items...so i wish that was easier. But great access to workouts, and recipes!

Also wish there was a weekly planner that you could type into for meals and such... I have to make a separate list on my phone.

Keeps me on track!

The WW app is great. More than tracking my points, it allows me to calculate the points of any recipe. Knowing how many points I’m going to use for dinner allows me to plan my points for the rest of the day. If I splurge at brunch, I know how many points I have left for dinner. Also love the ability to know the points of food at many restaurants. The fitness tracker keeps me working out to hit my weekly goal. The WW app definitely keeps me on track!

Opened my eyes

WW has opened my eyes. I see the bad choices I was making when choosing things to eat. I knew they were bad, but I never really thought much about it. Since my sister introduced and got WW for me, I see how much I was over eating and my choices. The point system is so easy to follow. If I go over my points I feel bad and I do better the next day. I do however have cheat days. This is so I don’t choose unhealthy foods all the time. It’s working for me.

Great App just needs a little improvement

Everything seems to go pretty smoothly. The only complaint I have is the issue with switching days/weeks. If I’m planning ahead, and add one thing then hit done. When I get back to the main dashboard I am back on the current day. So if I add anything to a different day, I have to start the process again. It is also really easy to swipe so the week changes. I think I’m on the right week and find out I accidentally swiped to the previous week.

Good stuff

Started a 40 pound weight loss journey with WW 10 yrs ago. WW was so different then but I loved it! A few yrs after this achievement, I began to track in my head and eventually not at all. The result of falling off the WW bandwagon is the return of 20 pounds. So —- here I go again! With the new WW. I love the new app but have to get used to tracking electronically, which we didn’t do 10 yrs ago. I find it a little tedious but I’m sure it will get easier. Otherwise the app is filled with good stuff - Love the access to recipes and zero point foods!

Horrible

I never write reviews for apps but this one drives me nuts. I’m forced to use it since I paid for weight watchers. There are so many times where it doesn’t load or loads slowly. The option to choose from recent meals should be way more expansive and organized. The option to log favorite meals could use a lot of improvement. Overall, I don’t find meals or food items on the search feature pretty regularly. I used to use the lose it app and my fitness pal and both of those were a lot better. I do generally love the idea of WW so it makes me really sad that their app seems pretty behind others.

Meals

I have a suggestion. I like that this app lets me create meals but it does not allow me to put a serving amount. I create a chicken stir fry and added the ingredients based on the pot I made (which is a pretty big pot for family dinner) and the app let me add the meal but of course it was the entire meal, all 27 points. I couldn’t select a cup as serving which is what I ate for 3 pts. Hope this makes sense. Please add this! Thanks

Also it would be nice if could add my meals to multiple days at one time

Needs more options for servings

I like the app so far, especially the workouts that you can do. However, I’ve already run into a problem tracking food. I had some take out food from Mission bbq yesterday and definitely did not have a full serving of each of the foods I ate. I had a little bit of pulled pork, a little bit of pulled chicken, a little bit of Mac n cheese and baked beans but there was no option besides a full serving of each 😡😡 therefore my lunch yesterday totaled 51 points!!!! So I had to delete it all because now I’m -11 points for the week, so now I can’t eat anything the rest of the week??? That’s crazy

Suggestion for developers

Want to say that I am enjoying the app very much and it’s been helping much.

I would like to suggest a location option for the restaurant portion.

It would be awesome if we could search “restaurants near me” and then be taken to a map or a list to choose from.

I think it would be extremely helpful especially when traveling etc.

Maybe I missed it in that app? Either way great app. Thank you

Newbie Notes

Been a member for 5 days and I confess being daunted by the website and how to use it. I am improving. To anyone who is having trouble with the website, or WW keep trying. After five days of not constantly pumping my body with sweets and other junk, I am feeling more energetic. My suggestion is to make meals in advance for those days when you feel sluggish or have a schedule crush. And always look for zero points!! My very best wishes! 💜💜💜💜

Love losing weight

It is a great app! I love the points system, it’s easier to eat healthy and lose weight! Awesome recipes, restaurant food points available, and my favorite is to be able to scan product at the grocery store to check points prior to purchase! I’ve been trying to lose weight for years. I tried weight watchers in the past but I have to tell you it has a lot of new things available that help tremendously!

Love everything but water tracker

I love everything about this app except for the water tracker. I should be able to track different amounts of water throughout the day. If I have an 8 oz glass of water with breakfast, and then a 17 oz bottle of water later on, I should be able to track each amount. I hate that I have to set one amount and then calculate how much water I’ve had throughout the day and then add it when I’ve reached my “set” amount.

Other fitness apps allow different water amounts, why can’t this app?

Trying Again

Having been an on again/ off again WW member, I shied away from the virtual program. After less than a week, I can attest to the ease of use & the varied aspects. I can’t wait to try some of the recipes, but I am slightly limited in my mobility & do wish that the frozen entrees were still available. I will have to do more planning. I know I shouldn’t weigh often, but in four days I have lost 2 and 1/2 pounds. I have a positive attitude.

The app is good except for badges

I love the app because it helps me to pay attention to what I am eating, drinking and exercise so I can make adjustments and be successful. However I think the badges should be every 5 pounds. I was so exited to get the next badge when I hit 15 pounds and was very disappointed to find out there are no more badges until I hit 25 pounds. I only have 5 pounds more to lose so I felt discouraged that I wasn’t going to get anymore badges. I know it’s a small thing but it was a motivator for me. Please add more badges to the app!!

I am a believer

If you told me on New Years I would be a WW believer I probably would have given you a piece of my mind and walked away but today I would have had to eat those words -

My girl friend mentioned the app so I Looked into it and now I understand! Its so simple to use-i use the barcode when I go food shopping to make better choices, I use the tracker when I want a snack and 4 weeks later I am 9.6 pounds down and i can still have a glass of wine! 😎

Love this App!

This app makes it so easy to track, look up points, find recipes. Every time I eat out I check the restaurant and figure out what I am going to order ahead of time. I scan so many food items every time I go grocery shopping. And I have already received a blue tooth speaker with my rewards points! As if this isn’t enough, I have lost 47 pounds in 8 months! I truly do not think I would have been this successful without this app.

Great app and some much needed updates.

I used the WW app a few years ago and would become frustrated when beans and other vegan staples would be ridiculously high points, causing me to go over points on almost every meal. Now, with three options to choose from, I can eat the way I want, and still find a happy medium with points.

As someone who chooses to eat mostly Whole-Food, Plant-Based, purple is perfect for me! Thank you for listening to the research, WW!

I love the app.

I do not go anywhere without my phone and my app. It is my brain. You have made it so easy to keep track of everything and I love the recipe ideas you offer. I use the barcode before I buy most anything. Whether I am counting points or just wonder how many points something is, I always can get the answer.

Thank you for making my success easy. I have been on WW since I was in high school. I am now in my seventies and I love the new WW.

Love everything

I truly do love using my app. I track every day and am a firm believer that tracking is key to weight loss. Being able to see that a food item is lower points certainly guides towards better nutrition. Just one thing would make it close to perfect. On Connect someone will 'like' a comment I made...sometimes from a year ago. When I go to see what they liked there may be 100's of comments so I don't even know what my response to the post was so not sure what they are liking🤷🏼‍♀️

WW app

I love the app. If you follow WW looking up food is easy and gives you the points and the tracking is easy. I live the scanning option. The only negative I might have, is I have to also make sure I don’t go over my calorie allotment for the day an WW doesn’t give you a total calorie sum. I have to add them up manually which takes time to do. But having said that, WW app. Is one of the easiest and friendliest apps to use. Just wish it wasn’t so expensive.

New Choices

I love this new program of free choice altho that being said

This is exactly what I have been telling people who were and are on WWs that its about making it work for you as an individual - period. Too many get caught up with the daily numbers and weeklies and for some reason temporarily lose their collective minds. Its not rocket science - never was never will be. I find it perfectly structured and quite simple to follow. So from my heart I honestly thank the powers that be that over time formulated this 3 step choice.

Well-conceived system

The SmartPoint system is very effective. There are several unique aspects:

1) Point allowances are small numbers compared to calories. 23 points per day is more easily understood than, say, 1700 calories. A one-point difference between two WW options actually carries some weight.

2) The system is intentionally biased to favor healthy foods over unhealthy choices. This is especially true for the Zero Point foods.

3) This approach doesn’t make you feel trapped. You can survive perfectly well on a diet limited to Zero Point foods. So if you reach your point limit for a day or a week, you don’t need to starve. You can always eat a hard-boiled egg or a banana or some smoked salmon with mustard.

3) The WW mobile app is simply excellent.

I’ve been on the program for 9 weekswith a weight loss of 16 pounds.

Self scanner

The app makes it easy to track my food choices. I especially love being able to scan items in the grocery store. It is a wonderful tool that helps me make better choices.

I would have rated five stars, however, I had an issue recently when I was cashing in reward points. It took several calls to get the issue resolved, but part of the problem was I was given incorrect information. Glad to say the issue was resolved to my satisfaction.

Freestyle

Frankly ever since they changed to freestyle I have gone down hill. I am not the type of person that should have zero pt proteins. I need to count everything. In theory this sounded great and I was thrilled, but I gained back everything that I had lost. Aprox 18 lbs. I am the one responsible for what I put in my mouth but I go to WW for that accountability. I need to measure my chicken. I need to negotiate what portion size i can have. This plan sounded so great but it put me right back on the track of overeating.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

❤️❤️❤️ the app.

Tracking is so very important on my journey to weight loss and better health and the app makes tracking so easy and fun. My husband and I will be sitting in a restaurant and going to the app to check out point values on menu items, food we see others eating, etc. and then use it to make a better food selection for ourselves.

Thank you WW for the Freestyle program. I’ve lost 25% of my weight loss goal and going strong thanks to the program.

WW app is awesome

Having done WW many times off and on since 1974 which required logging all information by “hand”, I am finding this smart way app is quite a motivator to stay on track. I have not had one week without a weight loss since starting this journey once again in mid February 2019. Twenty eight pounds off and still counting and very motivated. Still have 19 to goal and I am confident I will make it this time and stay on track to keep it off!

Most Improved App I’ve Seen!

I recently started using the weight watchers app after several years of slowly gaining weight. It has improved remarkably! Perhaps the feature I love the most is its ability to read barcode… All you have to do is scan 90% of the items out there, maybe 95% and it tallies the points that make the program work. I only have five more pounds to get back to where I was, my ideal weight, seven or eight years ago.

It's a Help

I've been living on a Weight Watchers plan for almost 14 years. Bottom line is, the app helps. I carry my phone with me already, so it's easier to track (as opposed to finding ways to bring a tracker & write things during the day). If I don't have time or connection to track, I take pictures of what I eat, so I remember. Plus, there are so many resources! Recipes, conversation opportunities, point values for much of what we buy in stores &/or restaurants. Is it perfect? No. But I am definitely grateful for the app!

Love it!

Is there a place on the app to write notes about your day? That would be helpful. Also, I’m not able to find some of your meals from the weight watchers magazines in the app so am having to do manually. Should they be in the system? Still learning to navigate around the app, but each day I find something new! Love all the zero foods! It’s come a long way since the early eighties. Thank you for continually improving it! I’m on my journey to healthy and slim!!!

Jenny W.

A Lifesaver! Needs one enhancement...

Wow! This app is very convenient for food intake tracking, activity tracking and even grocery shopping. I like that dieters can also add new food items, especially healthy and flavorful ethnic food. So many more possibilities! It takes a little time to get used to the user-interface of the app. The only enhancement is to add geolocation-based services so that app users can scan for nearby restaurants that support the WW Freestyle Points System.

WW is great

Update:

The new app is head and shoulders above the previous version. Love the tracking features and encouragement pieces. Updated from 3 to 5 stars.

Original:

Weight Watchers is a great program that really does help you lose weight. The app, however, leaves much to be desired. I'd love more features like MyFitnessPal where you can save meals and repeat them for other days with one tap. Improved search in this version is good. Overall, it's an OK app and does the job.

Recipe Builder

I really like this app, my complaint is when I'm creating a recipe and add a basic such as onion or garlic or spices I usually have to load more several times. I think basic ingredients should be listed first not brand name entrees. And trying to add spices is even worse

My other complaint is you can't do a 2 or 3 part recipe. If it has same ingredient it adds it the original

Okay I one more. If you forget an ingredient you can only add it at the end

But this a million times better than the Recipe Builder with Points Plu

Love WW

WW is changing my life. Love my new attitude toward a healthy outlook. I’m learning how to use the tools for a heathy thought process. You can change your way of eating on any diet. But... can they help you with your way of thinking? I go to every meeting possible and every time I come home with new tools. My WW group is awesome. We help each other by sharing information and healthy options for success. WW is more than weight loss program , it’s a healthy mental journey for a healthy life style. ❤️

Great app, better program

I’m a guy who never believed in WW. I still call it Weight Watchers. Still, in support of my beautiful wife I started with her on Jan 1. What an eye opener! Seriously, this program works! Tracking my food intake became so easy and automatic. I found instantly where I was making food mistakes and eating tons of points. I cut those out and the pounds fell off. I’d recommend to anyone and everyone. Use the tracker and stick to the points and you will lose weight.

A Suggestion

I absolutely love WW’s app! It is easy to navigate, especially for a technology challenged 64 year old. It makes tracking easy and fun. I do have one suggested addition - a “comment or notes” section for each day that is for the member’s use only. My motivation for this request is that I’ve suffered with a cold over the past week and my eating requirements and diet were “off”. A note section would allow me to document that for future reference.

Love it!!

This app has been very helpful. I have access to a calculator at the store, I can look up anything. It's perfect for on the go tracking. I never forget anything. It updates perfectly to my online profile.

The only thing I wish was a little better is tracking activity. It's a little different from the book to the phone to the website.

I love this app hands down it's the most useful one that I've downloaded.

1 Week in!

I have only been using the app for about one week and I love the easiness of the barcode for tracking and the app itself has worked perfectly and is simple to use!

One issue I have noticed is the serving size. If you look for something it will say per serving and I wish it would say how much is in said serving.

Second issue is when searching for restaurant menus it only shows a select few items. I had to create the food through the restaurant nutrition and this only allows under 1000 calories. I get that but I would still like this option to further portion.

Third and this isn't an issue but I think you should have a feature that's like a journal. To remark on a bad or good day and to have kept it privately or maybe have people rate their day so they can reflect on that day I felt good or full or ate too much or less.

Very useful

My wife and I have been using the app with the weight watchers diet for about six weeks. It is extremely useful and easy to use. We have both been successful in the first month losing about 5% of our bodyweight. It really works as long as you are diligent about keeping points. We are eating much more healthy than before and we feel great. I am a family physician and this has become part of my recommendation or my patients.

The WW app

I love the WW app. Download it fom the app store and browse, or chat to get help and ideas. Track your weight and your daily intake of foods. It is easy to use, and if you can’t find a food to track, access the camera and scan the barcode. That makes what you ate trackable in your daily log. Most foods are on the site already when you search though, even fast foods and restaurant meals. Try the app. I am sure you will find it helpful.

New Weight Watchers

I like the app. It helps me get back on track but I'm not real crazy about the new program. It seems too restrictive and I need help. I'm going to keep working at it (I don't give up easily), but it is harder than when the points plus program came out. I hope it gets easier. I really wish there had been more education on the smart points program before it came out. Oh well, we will see how it goes!

Way improved!

I was sure when I recommitted to WW (It had been 5/6 years) that I would attend meetings as I used to, as it was part of my success strategy, but I have found the app so amazingly motivating and full of all the information I need to stay on track. Seven weeks in and still committed....in it for the long haul. Goals 5/6 years later are more about a healthy, active life and less about the numbers. Re-building good habits....thank you WW!

Version 9.17.0 is ruining this app

I really enjoy this app, usually. It’s easy to navigate, intuitive and has a lot of information readily available. But I don’t care for the latest update (9.17.0) and how the food log changed. I miss seeing my number of streak days when I open the app. I miss being able to swipe to track yesterday’s meal. I sometimes eat the same thing two days in a row and unless I save the meal, I have to add each item back individually. Swiping to track yesterday’s meal saved all those steps. Plus it’s more steps to get to adding food. This update makes me mad for how much money I pay a month to use WW…and being digital only, it’s even worse.

Julie M.

This program is teaching me a lot about myself, and my habits. It has been a LONG process, but I think I am finally getting there. I am down 8 pounds since COVID crisis. I did not get COVID, but I was afforded a lot of time to reflect on me and my lifestyle. It was life changing. WW is a tool that I have learned to use, and value - THANK YOU!!! June 2.....had a great 2 weeks. I ate well, exercised, and logged every day!! Woo hoo! I can feel my mind gaining ground over my emotions and impulses (mindfulness??). Doing well!!

Tracking so easy!!

I absolutely love the scan feature of this app! Makes smart choices at the grocery store SO much easier as well as daily tracking so easy! I also love how it brings the uplifting community to my phone! When I open the app, it always displays one of a number of uplifting messages! Might be a little thing but so many times in a discouraging day, that little “atta girl you can do this” is such a great shot of confidence!

Love it!

WW has been a terrific lifestyle change. I was hesitant at first because I wasn’t sure I’d like the point system, and I LOVE IT! The app makes everything so easy. I can find foods, create foods/meals, use the restaurant option, do fantastic workouts with the Activity feature, and share with my friends and co-workers! I have sacrificed nothing, I enjoy foods I love in moderation and I have also found new zero/low point foods to crave. There are too many resources to mention!

WW App

I started dieting in June,2018 on my own. My sister was going to WW and telling me about the app. She was doing great. I had lose about 20 pounds kind of following WW but I didn’t have the app. The end of August I joined WW On line. I am now down a total of 57 lbs over 30 since I joined on line. I love being able to go to the grocery store and scan everything. I realized a lot of things I thought were low points weren’t. I have now changed my lifestyle thanks to WW and this amazing app

Best app for me, On the go

I love this app! It’s on my phone I use it out and at home. It is easy to look up my food and use the barcode scanner. I’m not tech savvy at all!! I like that it listed all the 0 points foods. So I made a list of all my favorites. I haven’t been tracking for a couple of months. I started 4 days ago and I feel so much better! Physically I’m not as bloated and emotionally I know I’m taking care of myself. I’m glad this is a tool available for me.

WW ❤️ Rocks!

I really love this WW App. I began WW in the 1980’s. The WW program was paper and scale based. Accountability was key then as it IS Now! The Huge Technology that is WW now....is AMAZING 😉. The WW Connections is FANTASTIC, it’s where I find great comfort and great support from others going through the same or similar journey, I am on! I LOVE this APP. Thank You 🙏

I am a “Lifetime Member” with the green plan. I am feeling confident in ME. WW is the best thing that I’ve done next to marrying my best friend, Paul ♥️. Seeing Oprah on Saturdays with her invited guests with mind-bending topics is neat-o. 🙏🏽💐

A weight-watcher’s best friend!

So easy to use! So convenient! At the tap of a few buttons on my mobile phone, I’ve tracked my meal and moved on. Five minutes at the start of each day or week, and I’ve planned my way to a healthier lifestyle! And the WW plans are so forgiving! It’s really okay, have that snack that you’re craving. The app is there to help you adjust and balance out your next food choices afterwards. Hats off to the WW team, they really are a weight-watcher’s best friend!! 😇

Game changer

If you are stuck in a rut or plateau, or feel like “diets” aren’t for you, then I suggest trying WW as a lifestyle change. No gimmicks. No pressure. Just accountability and eating the foods you love. Let them show you how! I love my WW app and how easy it is to check things in store. Can’t say enough about it. The program is great and the app facilitates an easy journey especially if you’re on the digital plans. You won’t be disappointed as long as you follow the course.

Awesome tracker!

The app has EVERYTHING! Recipes, tracking of food, weight, exercise, etc and I love being able to find new recipes when stuck in a funk about what to eat for only a certain amount of points. Being able to chat instantly with someone with questions is amazing. And the wealth of information on exercise and various topics keeps me motivated and encouraged. Of course sharing with people on the same path as you is a bonus. I’m on the app everyday, multiple times a day and I love it!

Love this app!

I love this app, literally my only complaint is it will freeze up when I’m typing in multiple things as a meal. However, the pros outweigh the cons so much I will keep my rating at 5 stars! I love having one organized easy place to track my points and create recipes so that a meal I’m making with different ingredients is easier to log both now and later. I also love seeing all of the other people’s stories and progress.

WW app

The app is amazing. I love all the features. 5 star rating across the board. They have worked hard and fixed a lot of issues, added more features, and have corrected all my complaints from the past. I only have one suggestion now. Please customize the water amounts to track even more. Instead of just 8 oz increments, allow 4 oz increments. Sometimes, I drink a 20 oz bottle and need the 4 oz amounts, so I don’t forget to track that lingering 4 oz later.

Helping me lose weight

This app is so easy to use. The barcode reader reads most labels and if it doesn’t you can easily input the nutritional info manually. There are tons upon tons of restaurants that give you point totals all the way down to sauces. One thing I love about this app is if I am having for example chicken, I just put chicken in the search bar and scroll to find CHICKEN RECIPES and how many points it is. I would highly recommend this app!

It keeps me Balance

IJust love the appointment it’s so easy for me to stay in line and count my points and my extra fit points I have been fortunate to lose 22 pounds in one year really took me six months but I haven’t gained a pound back I mean I get a pound or two but right away I get back in line because of the appointment I’m able to see visually what I’ve eaten and put it down and have accountability for it plus my activities give me extra points I just love iT.

Finally something that works!

My husband and I eat out most of the time. I thought I had been making good choices but really had no way to decide until this app became my guide.

Wow! It’s no wonder I had gained weight and wasn’t losing it!!! I have been shocked at the point values of my past entree selections!!

Thank goodness I have this guide now. I still have to work hard in all aspects but this app and the WW program has given me the tool to help! Thank you!!

Love the app

Quick views of food, recipes, restaurants. Tracking weight and food intake, helps plan your day. Making up your mind to lose the weight and keeping your mouth under subjection also helps, because what you put in your mouth affects your whole body!

I have dieted several times, but I am so excited about this plan and app, I feel like I am making a difference in my life for the better. Thank you Weight Watchers!

WW App=Awesome!

I love this App and so does my husband! It makes tracking so much easier for my husband to track on his phone. I like tracking on my iPad or notebook. Either way we are keeping on track in our own way. Between the 2 of us we have lost 105 lbs!! This really helped us to keep track of what was worth eating to achieve our goals. We still have a lot to lose. We are still plugging along with little successes along the way.

So helpful

I had no idea what I was eating had so many points until I started using the app. Now I can make better choices and am actually losing weight successfully instead of kidding myself that what I am eating is fine and won’t effect me! I didn’t think it was possible for me to lose weight.

Now, for the first time in many years I am losing weight. I feel good about getting lots of compliments about my new lighter and younger look!

User friendly & full of features

All in all, the app has been very handy for quick tracking and recipe ideas. Food lists, connecting with other members, activity tracking- the whole program in one app. I still go to meetings, of course, but the app has been great on the go!

Would have been 5 stars except the app claims to be able to sync with Siri for even easier tracking but so far that has not worked (yes I have a new iPhone, app and phone are both updated).

Five stars for sure

I lost weight for the first time ever this summer and have kept it off. I haven’t logged points in months, but kept my Monday morning weigh in. After gaining only three lbs during the holidays, I’ve decided to start counting points again for two weeks. This has been a real lifestyle change that is easy to live with. I would have never dreamed an app would help me so much as I’m not much of a phone/computer person.

Almost there!

In general, I love the app. Changes I would love to see: 1. Water consumption tracking. I know you can track it, but it doesn’t keep a tally of how much more you need to drink for the day. 2. Once you hit the meal you’re about to enter food for, have the barcode scanner available. Too many times I’ve chosen Snack and then had to back up to scan. 3. Fastingtype timer. If I stop eating at 6:30 and have told my phone that I’m done for the day, it holds me accountable when I get the late night snacking urge.

It works!!!

I lost 20 pounds in the first two months! After trying everything else I tried this app and it was so easy to follow. They even send you little rewards when you make milestone weight losses. You earn points for making healthy choices and you can use the points to get more free rewards. Recipes are included and they’re delicious. This is not a diet. It’s a lifestyle change. It’s a permanent weight loss and healthy living guide. Try it!

Loving WW Freestyle

So far everything is going great. I love the WW app and the accountability it provides. Weight Watchers WORKS. My only issue is a technical one in that the sync with my MayMyRun app resulted in the WW app double counting my workout! I couldn’t remove it so my OCD drove me a little nuts about that. I unsynced it and will just enter my activity manually from here on out. However, I’ve already lost 2 lb and it hasn’t even been a week. I’m not hungry at all. Just eating so much better. Thank you WW!

Recent change to app

Developer: you seem to have changed the app, removing the plus sign that allowed quick access to tracking weight, creating meals & recipes etc. It baffles me why you would make it more difficult and convoluted to do vital tasks. The more obstacles you put in our way, the more chance for us to fail. And if you must change things, make it clear to users how to navigate the changes.

Great App that needs twinking

While the app does a good job of tracking and is a great resource for scanning foods, it’s not very intuitive. Many people in our Weight Watchers meeting have a hard time navigating through it. ( I know but change is not always a good idea.)

For instance, the star in the right corner of a food adds that food to the My Foods list. But most people only discover that by accident.

But the app does work and folks do eventually figure it out.

Current version double counts hiking activity

Version 7.9.1 does not recognize Apple Watch “hiking” activity as something that generates steps. So it double-counts fit points for hiking - you get the fit points for both the steps you took on the hike as well as for the calories burned during that activity. The app needs to be fixed so that it recognizes hiking as a step-generating activity just like walking or running, which do not double count fit points. Even more frustrating is that there is no place to report app bugs like this except via the in-app chat (where the very helpful guides are just not equipped to receive and pass on the feedback) or via App Store reviews. Sorry.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Works well

This app is really quite good. It’s very easy to track points, and find most foods. I get a little frustrated with restaurant points. The restaurant section needs to be better organized, and they need to include more options. Restaurant foods don’t seem to be listed in any sort of logical manner, it’s not alphabetical, it’s not by number of points, it’s not my type of food. You just have to scroll and scroll and scroll to find what you’re looking for. Other than that, I’m really happy with it.

Best Program Ever

This is my third time of being a WW and this program and the ability to use your phone for tracking and finding point values of foods at the store makes it so much easier! I feel healthier than I’ve been in a very long time. My mind is sharper and I’m a nicer person than when I was consuming so much sugar and fats. This program has truly changed my life and I’m very grateful for the healthy and happier future I’ve been given.

This is really working out for me!!

This app is very easy to use and it keeps track of what and when you ate, it tells you how many points each food is . I really like the ability to use the barcode scanner at the grocery store so you can see how many points an item has. And the ability to enter your weight and this app will keep track of your weight loss progress. This app is an awesome tool for weight loss!!😃👍

New is NOT better!

I agree with all the posts! All my previous scanned and saved foods disappeared. On top of that all the recipes I saved on the recipe app are gone. VERY disappointed, you have indeed made it more difficult to track, consequently I may not use much anymore. 😝

Update: 9/8/19: I use the app all the time. I’ve recreated my deleted foods. I didn’t give 5 stars because I still find too many foods not listed. What I like the BEST is creating my own recipes and having the points calculated by the app.

APP only

I’m not one for meetings so in January, 2018 I decided to get serious about losing 30 lbs (thought that was all I could get off), instead I lost 48 lbs in approximately 6 months using just the APP. Blood pressure went back to my normal, no more hot flashes (I’ll be 62 soon) and my joints are feeling a lot better. The “icing on the cake” is I dropped 8 sizes. I had lower back surgery 4 months ago and put on 5 lbs so I just went back to the APP and it will be gone soon. Best “non-diet” ever. Thank you WW.

Weight watchers e-tools !

I've been in WW for over 10 yrs and am a lifetime member. This program is very good but needs some fixes too ! I can't go between my dinner and breakfast pts . To change anything . I don't know where my activity pts is anymore . Can't find it anywhere . My scanned food isn't alphabetical so I have to go through the Long

.list . There's more but hopefully these can be fixed. Thanks for trying to make it better , but ! Lynne miller

Loving the ease of daily food tracking.

WW thanks for creating this way to use App. I track my food easily. This is big because I was concerned that it would be difficult to do. It is not! Also the suggestions on 0 point food is absolutely awesome.

Thanks all the bells and whistles including the chat and the barcode. All have been helpful as I track my first week. We started on Saturday and am looking forward to weigh in.

Keep up the great work WW. Thank you!

Worst app ever!

I’ve struggled with weight my entire life and have used many weight loss/tracking apps, WW is the worst. I do like the focus on wellness but so many other things are missing and it’s not an intuitive app at all. I waste so much time poking around trying to find things. The search function is useless. Please look at features provided by Spark people (free app BTW), my fitness pal, calorie king, etc. You don’t get an option to see what you’re signing up for when you join. WW wants your money then you can look at the clunky, useless app. A lot of good things in the program but no way worth $20 a month with this app. So disappointed. Wish Oprah would read this review...

Thank you for your feedback. We apologize for your experience and the frustrations this has caused. Please know, our engineers are hard at work, improving the mobile app experience for our members. We will gladly pass your feedback on to the proper teams for review. Best wishes!

App is great

Love the app. Connections is great. I would give it 5 stars if there was an easier way to copy in the app. For example, when you create a recipe you can edit it but you can not copy or duplicate the recipe. Sometimes you have a few different recipes or meals that are very similar with the exception of just a few ingredients or serving sizes. It would make things much easier if you could create one and then copy it in order to create another one without having to retype the whole thing.

Really love the app!

I really love how user-friendly this app is, especially compared to the old app from a few years ago!

The only change I would make would be with searching through the restaurants. Sometimes the search within the restaurant doesn’t work. Also, I wish the foods were ranged from lowest points to highest. Often times if I’m going to be getting fast food, I just want to know what my best options are.

Reprogramming

Greatest thing about the App along with the new point system is all things protein (clean fish, shrimp, turkey breast and all variety of beans, bean chili, refried beans, etc) are “free”. It’s now quicker and easier to use the App to track because when don’t you have your phone in your hand?

So “reprogramming” part....?

I used to be a carb fiend but now there’s none in the house but plenty of smoked turkey breast in the fridge - shrimp in the freezer- black bean chili in a glass bowl in fridge - now my compulsive eating is protein.

Disappointed

I have called twice in the last several days trying to update the Weight Watchers app explaining that I cannot track my lunch.

The representative tried to assist me, however there must be a glitch in the program. After being on the telephone multiple times, it finally worked yesterday, however, it’s not working today. Very frustrating! This is just one of my complaints with this app.

Very motivating

I’ve only been using this app for a few days but I have found it to be easy to use and highly motivating. I have scanned many items and only found a few that were not listed. I’ve also typed in many items and always found them immediately. My only complaint is that the app usually doesn’t work in the grocery store, a problem which is not in your control.

Great App

I really like the app a lot. I can’t stand counting calories anymore, so having an alternative to that is great. 4 stars because the price is steep on a monthly basis and there doesn’t seem to be any real benefit to the fit points. I do like accumulating them and I like that it’s synced to my Fitbit, so I didn’t count it against WW. It would be nice to see how fit points works into the weight loss program at some point, especially since if you workout too much and don’t eat enough you might stop losing weight altogether.

WW Application

I really like having the application to enter my daily foods. I find it a bit difficult to toggle back to my daily foods and where I enter new foods. I find the “lose it” or my “fitness pal” a lot easier to use. I think the fitness is difficult as well. But very happy WW has an app to use. I think you should look at most users like 6 graders they want it fun and easy to use. All icons on one page to toggle back and fourth.

Thanks for listening....

We sincerely appreciate you taking the time to provide us with your comments and feedback. Hearing from you, really helps us with seeing what changes may be more beneficial to our members with an future updates we consider. We wish you the best of luck on your continued journey!

-Weight Watchers Customer Care-

Connect Photo Posting Busted

I’ve noticed that recently, when I attempt to post photos to Connect, it opens my photo album to reveal a complete mess of pictures. This is only a problem for the solo photo option, as the Before/After layout seems to open my photo album in perfect chronological order. I hope this will be fixed soon, because it’s aggravating to have to search through pictures in this manner. Otherwise this app is an excellent tool. I’m looking forward to see what other improvements they plan on adding.

Thank you for sharing the trouble you have been experiencing, with us. We do not want you to worry. On our next app update, you should see these problems alleviated. If you need any further assistance, please let us know. We are here for you!

-WW Customer Care-

I LOVE WW and the app but...

I love this program so much! The only thing I find missing from this app is that it doesn’t hold you accountable for water intake. I feel like water intake is just as important to weight loss as what you eat. Just my thoughts on it! I also wish I could save my favorite restaurants somehow so I can quickly get to them instead of typing in the name every time. If it had these features it would definitely be a 5 star rating!

Nice app!

It’s easy to track food here. The scanner makes it easy to get the points for name brand foods. The recipe creator makes it easy to track homemade items I eat all the time. The app also shows you a graph of your weight changes, putting progress in perspective. ‘Connect’ is a nice touch, like Facebook for weight watchers. It’s full of encouraging stories. What would make the app 5 stars for me is if I could see calories as well as points and if I could see visuals of my eating trends to help me reflect on my progress.

Easy to use & very convenient

I just started using the program a week ago and having the app is very convenient and user friendly. I can log anywhere, anytime and follow some events i was interested to listen to. Also having recipes on my phone without having to run to a computer is very helpful for those days when I don’t know what to eat.

I haven’t had an issue at all & i’m very pleased with it.

Love so many features!

I did WW years ago and tracked on paper in their booklet with a slider to figure the points. This app is amazing!! I love the barcode scanner for tracking, the incentives, the activity tracker that links to my Fitbit, the recipes for meals and saving items I eat often. I also love the workouts available, so much for your money! The best part is the interaction on Coaches Live and the community. You guys have thought of just about everything!

Love it.

I needed a system of accountability that didn’t overwhelm or consume me. The weight watcher app is clear, straightforward and incredibly motivating. I love being able to track so many specific foods and brands instantly. I also love that it syncs with my Fitbit. When I’m in a slump, the posts from other community members with recipes, weight loss pictures, and just words of encouragement always pick me up. Have been using for 4 months and have lost 32 lbs!

Makes losing weight easier

The app makes me accountable to myself.

On days I want to indulge it helps me make smarter choices! I have been doing well never thought I could lose almost 24.2 pounds in 4 months! I’m 61 and wanted to try to get healthier so far it’s working from size 12 to size 8! You can do it! Weight watchers is amazing really I surprised myself. I can eat pie just have to be smart using my points you get extra! Thank you!!

Lifetime Maintenance Is Easier Than Ever

I have been a Lifetime member since the 1980s, and I have always done my best to track. Tracking “exchanges” was my go-to method for staying on plan. I didn’t like the Fat and Fiber and SmartPoints versions of Weight Watchers, so I always stayed with the exchanges all these years. However, now with the app to track SmartPoints, I am pleased to go with the current version of WW. I also enjoy tracking activity and sleep. This is THE BEST Lifetime program ever!

On again, off again user...

It’s a beautiful app - no doubt! And WW is a great program as long as you can fit it into things you can actually eat. If you have any kind of medical condition (like me), the foods I can actually eat are much higher in points and I’m always over budget! For instance... I can’t eat raw fruits and veggies - my body doesn’t digest them. I juice my veggies but WW says no! I have days where I consume nothing but smoothies but that pushes me over budget because the WW theory is smoothies and juices aren’t the same as eating whole fruit and vegetable. I keep trying WW and then I get frustrated because it doesn’t fit the life I’m in now.

This Is my daily companion

This is where I go to keep track of what I eat and plan out what I’m going to eat. But some of its best features are the scanner that I can use to find out the point value of food while I’m standing in the store and all the other information that is stored in this app. The new features are even more fabulous. It is a well rounded app that really helps me stay on track for all of my health habits not just what I eat

Terrific app! [UPDATED REVIEW]

This great application has already helped me lose 30 pounds and counting. If I have any complaint about it, it's not about the application itself – it's that some things are still missing from the voluminous list of foods. And some point values are still wildly off base… like bialies and bagels. (Weight Watchers management, if you're reading this: bialies contain a fraction of the amount of bread that bagels do -- yet here they are given as many or more points!)

Etools is great. What about workshops

As a WW member for many years I find etools is terrific. Although since the Corona Virus quarantines I’m finding I am negligent with tracking. Why? I do hope you realize we are losing interest instead of weight. I’m not speaking for others although I do know the lack of meetings at a in-person workshop only encourages me to lose interest. Yes. I’ve participated in a few virtual workshops. They are not the same as an in-person accountable workshop. PLEASE HELP US. WE NEED YOU WW

Big Surprise

57, never dieted, never really needed it — active and didn’t care if I put on a few pounds. However a few pounds here and there add up. Our 25th anniversary is coming up — I realized I had put on 30lbs since our wedding ( I am 5’7 and was 125 lbs). I saw husband was losing weight on WW. Didn’t think I could because I love carbs, dairy, and my two Cokes a day. I started late Feb and it’s now the end of May — I am down 18 lbs. and it hasn’t been too bad. Down to one Coke a day 😉.

WW APP

There is so much good info here. The videos are super and just the right length to hold your attention. With this app, there is no way to fail. I love how you put in a food to check points, recipes pop up. The fact you get points to win prizes makes you want to do good and track your food. The waves are cool when you record your water. The connect feature is EXCELLENT to see how others are succeeding and to get support and inspiration. Thank you!

Game changer!

This app has everything you need to track, connect and learn all in one place. Being able to scan and search up items on the spot takes away the obstacle of not knowing how many points to assign to a particular food/meal which has been a game changer for me. I am down almost 20lbs and can see using the app forever to help with not only maintaining a healthy weight but also a balanced eating life. Thank you!

Best WW Yet

I’ve used the Weight Watchers website since 2007 and the app off and on ever since it was first available. I appreciate all the work the developers have put in over the years to make the technology better and better so that members can just focus on living the plan. It has to be a huge undertaking to manage the food database. Even with the occasional glitches in search results, it’s a must have for staying on track.

A Way to Live

I am averaging 10 pounds a month weight loss. Very easy to use the app to scan foods in and at the store before I buy. You get enough points for treats or special events and still lose. This is so much easier because nothing is off the table. I’ve been on Keto, low carb, etc diets over the years which were not sustainable over the long run. This one is. Well worth the few dollars a month. A great investment in your health!

Love the app

I love this WW app. It is easy to use and everything is very accessible. I have been using pretty much everything including some coaching now and then when I feel like I’m not making much progress.

The only suggestion I have is that I can’t remember which plan I am on. I’d like to access the zero points foods I can eat a little easier. I keep forgetting how I get to that info.

Thanks and here’s hoping I get in great shape and lose 30 pounds!!

WW life saver

While few of us like diets, this one is the tops! Eat the food you enjoy but monitor the points each counts for. You can have variety and so many 0 point foods to get you through those hungry moments. Start the journey and see the results. Connect with others from the comfort of your home. Losing weight and feeling better about yourself has never been so easy. You can have all this in the palm of your hand. Get started!!

Great overall, with a glitch

There is so much in this app that I enjoy and am grateful for; recipes, meal and weight tracking, food scanning... it’s great!

I have encountered a frustrating glitch though. Often, when I go to search for a food, the search results are a long list of foods that start with the same letter, but are not even remotely related to the food I am searching for. I have to close the app and come back in to try again. Sometimes this solves it, and sometimes it doesn’t.

Makes WW so much easier

The WW app is so well organized. It makes tracking easy. Looking up points of new foods while grocery shopping has kept me from buying high point foods . Reading the comments on Connect is the first thing I do in the morning and the last thing at night. It has helped me to stay focused on improving my health and increase my exercises. This program works for so many people so I believe it will work for me.

Easy tracking

I love the ease of daily tracking my food! The calculator is always at my fingertips. I can add a new recipe anytime I try something new. I appreciate all that went in to developing this app.

The only thing I could suggest is to have an option of having a smaller view so there is not so much sliding up and down to use a selection button. On my iPhone 7, I don’t see all that is on a “page” without sliding up/down.

Makes tracking easy

No matter where I am, I can track my food quickly and easily on my iPhone and find out how many points I have for they rest of the day. There is even a restaurant feature. I can check out the offerings and points before I even walk in the door. I like the activities tracker, too. It encourages me to keep moving. There are other features in the app, too. All in all, it is worth using.

Love the WW App

Love the app! I did Weight Watchers in the 90’s to early 2000’s and lost 35 lbs which was my goal. Wow is this much easier & I don’t feel deprived or starved. It’s difficult to stick to something and change your habits when your starving. The private Weight Watchers group is also great to support one another and share recipes. With all this on your phone your chances for long term success are very high! Here’s to a healthy lifestyle and maintaining my weight for good! 💪🏼👊🏼🍎🍌🥥🍓🍍🥬🥒🥚🥦🍤

Love this app.........

This app is great on checking your points. Their search and food menu is great, almost everything is there to track. Most of all, love that you can scan any item and it comes up and lets you know how many points. Love the extra points that you can use anyway you want. And it keeps you mindful of the quantity you’re having, whereas I didn’t realise before how much I was having. Hence, why I’m on WW and using this app.

Love the app and Connect

I love the app and Connect. I’m not that fond of the lack of inclusion of “online only” members by the organization. It is still very worthwhile to me but stories of people not getting medals and such bothers me. I am 72 and have know of WW since Jean Nidetch wrote her book in my early 20s. I followed her plan and read snippets from the book

way back then and lost a LOT of weight. That was the answer for me back then and it still is. I’m glad it is here for me. Thank you

WWApp

I love the app because it provides community, great steering in a healthy connected direction and accountability as I proceed on my weight loss journey.

I am aware this is a great way to learn about healthy

eating choices. For the first time in my life, I’m better understanding how significant eating vegetables and fruits is satisfying and filling. I’m beginning to gravitate towards healthy fiber-filled foods rather than empty

nutrition fillers.

I love the chats with coaches. This is especially helpful when I’ve run aground with too many rich foods.

Likewise, the donation of my wins to people without adequate foods is compelling! What a grand idea and great way for this billion dollar weight loss industry to give back a small share of its profits! WW is a corporation which is aiming to be a good steward.

One improvement which is needed is eliminating all

chemicals from WW brand “foods.”

WW is the best!

I hit the half century mark and realized my weight and cholesterol were creeping up. A friend mentioned she was doing WW and how easy and inexpensive it was. I decided to give it a shot.

Boy am I glad I did! I’ve lost 7 pounds in 2 weeks and am rarely hungry. I love be the bar-scanning feature which makes tracking meals a cinch, and it’s especially helpful while grocery shopping. WW has always been an excellent program, but I can’t say enough about this app!

Has helped my success

The WW App has certainly contributed to my success in reaching my goal weight and maintaining it for two years. I love that I can track anywhere and anytime, which helps me be more consistent and accurate. Also, I use the App to meal plan by plugging in sale items from the grocery, finding recipes that use the items, and then add the recipe to the day/meal where I’m going to use it. It really is great with lots of helpful features

Great App

The WW app, in addition to weekly meetings, helps with accountability, which is where most weight loss programs fail. The database of scanned foods is extensive, adding your own foods and recipes based on nutritional macros is simple, and the conversion to Smartpoints is flawless.

The added benefit of a members only social network reinforces what we’re doing and provides a vehicle to encourage others and allows users to be encouraged.

The app provides success IF you commit to using it. Well done!

It’s a miracle.

This app makes losing weight easy and informative. I follow the system and the Wright comes off. It’s that easy. Also, the app essentially teaches me how to eat in a way that has changed my lifestyle. I enjoy what I’m eating and I’m eating healthy and satisfying meals throughout the day. And it’s up to me when I want to splurge a bit, which helps me stay on track. I’ve hit my target weight, but I’ll Jeep the app going do I can stay healthy and kept the weight off.

Weight watcher app

Not as complete as I would have hoped. Doesn't tally the days foods to give a total nutritional assessment. Can't pull recent foods to next day. Can't add new weight everyday. Recipes should be listed multiple ways- alphabetized, type and categorized. I use my fitness pal also for comparison- easier to use.

A follow up review- I learned how to find the food and the recipes using the app. It has opened up the immense possibilities for variety of meals and recipes.

Begin again

I love the Freestyle and Smart Points system but I have heard from others including my sister who introduced me to WW that they prefer the old system. I know that for my sister portion control is a major issue. I recommend you introduce an enhancement where just like fit points you can opt to turn it on. This would turn on portion control and would mean that over a serving size of certain foods points would begin to add up.

One suggestion

I would like a search function in the Connect area. People post foods and recipes and we can only scroll back from today. Kind of frustrating when you want to share a post at your meeting from last Tuesday or you can’t remember the product or recipe someone has suggested. Someone suggested home made one point ice cream bars a while back. It would take you a fair amount of scrolling to find it.

Love the app!

They have thought of almost everything with this app. One thing I would like to see is a way to share the recipes you’ve built in recipe builder. My entire family is on WW and it would be nice to be able to send my mom or my sister a recipe I’ve made and then they could simply add it to their favorites, without having to plug in every single item and build it themselves.

Also very excited that the new update included adding the scanner to recipe builder, this will be so much easier!!

PJ

The latest update on the app has made things more time consuming. I can do a search for something and then must clear the search box before searching for something else. It used to clear out once I used that food. Now you also can’t choose the meal & go straight to add the food. I select the food, choose the meal and then have to choose the meal again before tracking the food. Please put back like it was.

Disappointed

I have been using the app for a few weeks now and am not impressed. When you search for a food, it gives you a list with every letter you type. For example. I was looking for Chicken Pizza. I typed C and a list popped up and I had to tap back into the search field to type the next letter. I typed i and got another list. Again, had to tap into the search field just to continue until I got far enough in to them scroll endlessly to find the food.

Also, I entered an exercise accidentally and can’t delete it. The online help says to swipe left and select delete. Doesn’t work. I opened a chat and was told that it was an issue for that day and would be fixed soon. Not so, it has actually been going on for two days when I contacted char and as of today it still won’t let me delete it.

I was trying this app, Lose It and Fitbit to see which one is better. So far, FitBit app wins!

If this app gets fixed, it may be worth another shot, but it’s not accurate if you can’t remove errors.

Tracking Device

New to the app.. Takes a minute to get use to how to move around. I wonder why you don’t have a newer version of Apple as a tracking device? You have to use a 5s or later!!! I am an Apple Watch enthusiast, It would be awesome if I could sync my activity and steps. I have to go in manually and add. Connect to WW community is ok, not fond of all the videos. Would be nice to have a community board to share recipes and grocery shopping lists.

We thank you for taking the time out of your day to submit your feedback. We are currently compatible with Apple Watch, as long as it is connected as a Data Source through your Apple Health. If you check out the following link, you'll be able to see our steps with syncing to our app - https://foundations.weightwatchers.com/help/article/590d0dd5660b23005a65224e-en_US/how-do-i-connect-and-sync-my-fitness-device-fitbit-jawbone-withings-misfit-garmin-vivofit-apple-health-map-my-run-?keywords=sync - Best wishes!

-Weight Watchers Customer Care-

WW app

I love the WW app! It’s so much better than before and it’s so easy to upload food from restaurants except Tex-Mex restaurants like TaMollys there isn’t an app for that restaurant. I have to count my salad by individual foods le... grilled chicken shredded mild cheese grated Swiss cheese and I have to guess at the amount of regular ounces of ranch dressing. It’s difficult but I do it because I love a good salad. There is no app for TaMollys or Amigo Juan or ElChico for beef enchiladas covered in chili ( I have to guess at the amount of Chili ) with 1/2 cup refried beans and Spanish rice.

Weight loss made easy

I’ve been on weight watchers about three times in my life, beginning with meetings, strict measuring and eating required foods whether or not they were foods I enjoyed. I always lost weight but never enjoyed the process and ended up gaining the weight all over again.

I started using the weight watchers’ app last July, have never attended a meeting and have lost 30 pounds! I’m eating foods I love and finally feel like I’m in control of my weight for the first time since I was a teenager! I’m a WW user for life!

By LAM3.

Still learning the new format for counting SP but it seems easier to record them then the older version. Not to sure about the exercise guesswork on my daily exercise. I lead a group class & depending on pain, I either can do all the ones on my list & other days I struggle. There is no way the computer is able to guess that. I used to pick activity level & pick the lighter one on ‘bad’ days. Now it just gives the same 4.

Structure Helpful, Opportunity for Improvement

I have used the app for about eight weeks and have lost ten pounds! I’m used to the interface now and like many aspects. One that is better on alternate apps like LoseIt is pre-calculated point amounts for local establishments, not just chains where I rarely dine. And for the activities, the options could be better—eg you can play golf riding in a cart or carrying your clubs, but no golf walking with a rolling cart. Small tweaks but could improve! Most important, if you follow the system, it WORKS!

WW history

I love the app but I would like to have the ability to go back to see what I ate 2 weeks prior. I found the history on the website but it only shows the amount of points used. You can see it on the mobile app but you have to continue to hit the back button for previous days. Takes forever, need a search button to find particular day & week. I mostly track with my iPad. Thanks!!

Morning Glory

I have come to understand that WW is trying to train us to make the best and healthiest choices. Healthy choices are low points and high calorie and less healthy choices are high points. You soon figure out that if you’re serious about taking off unneeded weight you need to strive to stay close to the WW point allotment. I appreciate how easy it is

To record points for food and activity. It has built in incentives that encourage you to keep at it and not give up. Hooray we’re on our way🤗

It is working

Love the new program. First time joined years ago when it was so restrictive with what I could or couldn’t eat. Now anything is ok pretty much as long as I plan.

The options available now for meeting with the online or in person meeting is nice. I prefer in person but if I can’t make it, I can still get a meeting in.

For me, it’s great. It works if you do the program and how much and how fast is up to how committed you are.

Love the new WW

This app IS the total package! In the past I used multiple apps for weight loss. I had one for counting calories, one for workouts, one for steps, one with exercise videos, and another for motivation with dieting. WW offers all of this on one app and for 1 monthly fee! I purchased the 360 digital and love the walking podcasts, the coaching, and the social platform. I have lost 12 pounds in 1.5 months and my friend has lost 23 pounds in 2 months using this WW app. Love it!

Overall love the app

Hi! The only improvement I’d like to see is a tally of calories easily seen along with points. I know that I can find the calories listed on each item (scrolling) but it would be AWESOME if the app kept a running tally adding them up for us daily/then weekly. I’ve been curious a time or two and manually added them up, but a running tally would be nice. I know it’s not all about calories. But having that info easily at hand would be another helpful resource for us.

Thanks! Love WW!

Mollie

Cheryle

I have had many experiences with WW. Both online and in person. This app has changed everything for me! I can go to the app or workshops or 5 minute coaching or exercise options or 24/7 support.

I am not on social media, but Connect has really helped me grow my self esteem. I’m in touch with my sleep habits, my exercise habits and food choices that effect my health.

Bravo WW: you are a force for good as always. You are ahead of the curve with this app! My thanks!

Nice little tracker app

I love the app and the ease of accessing the features. Only wish there was a way to copy an item to multiple days, i.e. I have coffee every morning and afternoon. I also wish there was a better menu to access the additional features like the meditations, workouts etc. Sometimes I find something and then go back to look for it and can’t figure out where it is. Otherwise, I love the app and the ease of tracking and looking up food and activities.

Bug in latest update

The latest update resulted in lots of problems, largely the app froze all the time, and you had to make sure you only had it open once, lots of restarting. Finally today it logged me out and now does not recognize my account - member of 4 years and counting- any longer, no way to reset etc. a bit more testing before these updates wouldn’t go amiss. Otherwise once it works it’s great!

I love WW!

I used WW after each of my 3 pregnancies and lost weight. Years later, after putting on weight due to my own eating issues, I tried every diet one could imagine and none of them worked. It took so many attempts at trying to lose weight and then seeing a friend and her husband do WW that I decided to go back to what works. I put my husband, son and I on WW and the results are amazing! Altogether we lost almost 35lbs in 2 months. WW works...period!

The App keeps me accountable

Once I’m really in the groove of tracking the app is indispensable. Not only do I have to physically type in my food choices but I have to recognize the points they cost. The app does the tally, the app tells me what foods are available at what restaurants, gives me ideas for exercises and fit points I can earn. I have most recently started tracking my sleep. The app just goes on and on helping me measure what is needed.

Best App!

I will be 59 next week and this past NYE I decided to get onboard and get back into positive, healthy eating. I’m not getting any younger and I thought my goal is to be there by time I turn 60! I’ve made my goal and feel wonderful thanks to the WW app and program. I’m a year ahead of schedule, but my new goal is keeping it off and staying healthy! The app gives me choices, recipes and others who are there to encourage! I love it! Thanks WW for helping me get there ❤️

Needs improvement

This app has taken a few steps forward but a few steps back as well it seems. They definitely have some great ideas, I just wish I could sit down with a developer and say this is how I use this app, this is where it needs improvement. The tracking foods is more difficult than it should be, the meal planning does not seamlessly integrate with your meal tracking. Some things are way too complicated. They say something big is coming and I hope so because this app has so much potential.

WW Review During COVID

My wife and I started our WW regimen in January 2020, and two months later found ourselves in the midst of a COVID-19 health lockdown and more “inactivity” than normal. Fortunately, we were well on track to change our eating habits with the help of WW...and lose some unwanted weight in the process. Sticking to eating plenty of fruits and veggies, with an occasional favorite meal, Malbec wine and snack...we have continued on track more than 6 months later with maintaining our health and dietary goals. Thanks WW.

Was great until the last update

Love the program and love(d) the app. The latest upgrade was not thoroughly tested and there is a bug that gives an error that there is no internet connection when there really is. Also, the app is crashing on opening now. It stalls at about 58% open and sometimes can’t get any farther. Last issue with the new upgrade is that my weigh in date seems to have reset itself and I’m now being reminded to track my weight on a Wednesday when my long standing day is Saturday. Seems like some additional testing was needed before this was released...Please send a patch!

Tracker

I have been a member for 2 1/2 years. I attended and enjoyed meetings until Covid hit. Then I did Zoom meetings for a couple of months. I appreciated the effort of WW to keep it going, but it just didn’t satisfy me, so I dropped out for 3 months or so. I missed the tracker because of the accountability it gave me as well as knowing exactly how to make decisions about meals. Last week I signed up for 6 months of digital membership and am happy to have this App back.

WW App Changes Daily Life

I think the WW App has been the most positive change to come to this program. I was with Weight Watchers almost 20 years ago and just recently joined WW as a last resort and hope. The WW program is so changed by having the app feature that it makes my outlook on a daily basis so improved. It’s easy, it has anything one could want at your hands and as a business owner of an internet company, I can say the WW App is nearly PERFECT!

So far so good

I love how this app helps you develop a healthy relationship with food, while losing weight.

The app is mostly user friendly with great content.

I gave it four stars because the way you add food is not as intuitive. It’s easier to add food by selecting first the time of day and moving forward. When you hit the “+” sign it gives you many options and adding food through the plus button is more steps.

WW

This is the best app I have found for tracking food, recipes to try, and a feeling of community. If I was going to change anything (making it easier for me), I would love to see the recipes saved in categories such as breakfast, lunch, dinner, and snacks so they are easier to find. Also, hopefully I haven’t just missed it, at the end if the day I would like a recap on macros so I can see trends in how my body reacts to different balances in carbs, protein, and fats.

This app is horrible

This app has really gone downhill. There’s too much crap on the screen, it’s hard to find what I want quickly, like a weigh-in.

The food search is awful. Almost every time I try entering several foods in a row, I have to go back out to the main screen and go back into the search, otherwise it doesn’t search at all, or it brings up something to totally wacky. I searched for goat cheese and it brought up grapes, grape tomatoes and grapefruit. I waited a second to make sure it wasn’t just slow, but nope.

Too busy and doesn’t do what it’s main function is. Just let me log my food and be done with it. I don’t have time to spend on this dumb app!

The WW app is so incredible!!

The WW app is so awesome because it is one of the main reasons I have been able to stick with the lifestyle for over a year and 36 pounds later. It tracks your points every day, has a comprehensive. barcode scanner, provides inspirational stories of other WW members, gives tips for staying on it, delicious recipes,etc, etc... I could go on and on but at some point you have to see for yourself to truly appreciate its usefulness

Love the app

I love having the ability to scan items to log for my meals and when I’m in the store shopping. I would say the one thing that I wish WW would do is to add the ability to upload recipes from the web by a link. My fitness pal and Carb Manager have this option and it’s the one thing that would make me consider stop using this app. Please please add that option. It save so much time when it come to logging. And honestly would help with my success with weight watchers.

Diabetic

You do have a lot of help but for a group of individual that are diabetic it is hard to find fired that is carb friendly. Maybe I am doing something wrong but it is the same issue I had before. For instance chick peas is zero but 1/2 cup is 19 g of carb. Keep in mind that although food is zero they all have carbs and it adds up. When they advertise that it was reimagine I though it would of change to include diabetic. I am once again sorry that I have signed up for weight watchers reimagine or not it does not cater for diabetic. But I am lock in so will give it my best shot

Hi! While we don’t have a separate program for members with specific health conditions, many people with these do participate in our program. You make your own food choices, so no matter how you like to eat, we've got you covered! The program offers many alternative food and recipe options for those who need follow a nutritional guideline due to current health needs or lifestyle choices. These options would be in the form of allowing you to customize or alter any recipe in our database by removing, swapping out or adding ingredients as needed, and also allow you to create your own food entries, meals and recipes.Feel free to email us at ResolutionSupport@ww.com to get get some great articles and links to recipes in our database that would best suit you. We are all wishing you success in your wellness journey.

--WW Customer Care—

Wrong nutritional information, so wrong points.

There have been a number of times when points differ when found on the app by name, & when scanned. When nutritional info checked at these times (& yes, I make sure that serving size is the same), it is wrong, as in a pizza with zero saturated fat and zero carbs - that was incorrect.

I like the app, except now for not being sure if what points I find on it when the item is not scannable or nutritional information is not available to me, is right.

Please fix this, or this app for points is obsolete. Thank you.

Great app but needs option to export data

WW is a highly effective weight loss program that can fit with anyone’s food preferences and lifestyle. The app is also well designed, but I wish there was an option to export the data to excel or another program. I also wish there was an option to see a summary of the calories and macros one ate in a day/week in case someone is tracking those things as well as points.

It is the best!

After joining WW, I got the WW app right away and it has been my lifeline to success! I have lost 113 pounds and am now on my 4th week of maintenance. All 6 weeks will take me through Thanksgiving and Christmas to get to Lifetime! The apps tools have helped me greatly in my success with WW. I hated writing everything down in the journal and failed. With the app it makes it all so much easier and now with the 3 plan choices the app changes for your plan! I Love it and WW!!

Try purple

I’ve used WW 3 times in my life and always lost weight and kept it off until I stopped tracking. Now, I started in May 2019 , after gaining the most ever in my life! Today I reached my goal weight ! Yay ! WW came with a new system of tracking in colors. I use “purple” and I love it! I can eat over 200 foods that are “zero” points so I am never hungry. This includes bunches of carbs. I compared this WW with the one i used in 1990 and that WW was very restrictive. Give this one a try.

WW App

I love the WW app! It is user friendly and has everything you need to succeed on it. It has restaurants, recipes, an exercise tracker, and social interaction with other WW members for advice, encouragement, and tips on anything weight, health, and exercise related. There is a food scanner to figure out your points from things in the grocery store. There is also a place to type in your recipes to figure out your points. It is a wonderful app that is a must for those on WW.

So excited

Been on the program off and on a few years, this new plan I thought I was going to hate. However, when I noticed eggs were free, bread was more in points, and I had less points to use...I knew I’d lose weight instead of gain like I did last time I tried! Super excited, app is phenomenal how well it scans! Fit points with the Apple health works and I love using it! Thank you for fixing bugs and improving the program!

Great app!!

WW has done a great job with this app. It’s easy to use and has tons of food listings, including lots of restaurants. I DON’T, however, like the weight chart moving from the journey tab to our profile. I mean we all call this our journey, don’t we? So why the move? It was easy to access from the journey tab bc you just had to scroll down to see it. I’m not gonna knock a star off for that ... but I’m hoping they’ll move it back.

Positive Review

I am in my 4th month of using the WW app. I use it on my phone.

I have lost 23 lbs by following the food points each day. The plan worked for me to do it without attending any meetings or chatting with anyone. I needed a program that would teach me a change in diet that I can rely on to maintain my weight loss.

The additional benefit was I dropped 40 points off my overall cholesterol number!

I recommend this plan to anyone who has good self-discipline.

Newbie to WW

I am finding the WW app to be very user friendly. It is very easy to track my meals and know how I am doing for the day. I also like the connections I can make with others to help me along in my journey. I have only been using the app for a few days, but I haven’t seen anywhere that breaks down the food for you, for example am I eating enough protein, eating too much sugar, etc. that is the only thing I would also find helpful.

Way of life

This app is my bible for everything related to weight watchers. From tracking to the support from members in the connect chat. I don’t go anywhere food related without the app to check.

Love the recipe section. Only thing I wish is it gave you the options to separate the recipes you add to favorites into categories to make it easier to find.

I have done WW for years on and off. The app has gotten better and better.

Latest update gives me new problems

I’m not sure what exactly the latest update was for but now the search function no longer works correctly for me. You type in the ingredient and then hit search and nothing happens so then I hit the search a couple of more times and nothing immediately happens but then it shows up and starts swiping to the left however many times I hit the search function. I’ve checked to make sure I’m up to date with updates, powered my device off and on, closed the app entirely, did a forced shutdown so I’m running out of things I could try to get this to work .... it’s been a frustrating experience .....

Coming back and like what I see!

I have been off of WW for several years (don’t ask me why!). My husband and are doing it together again and we really like all of the improvements to the app since our last experience. There has been a small learning curve in tracking but easily managed. Love the extensive food lists and especially all of the restaurants. We are excited about the results we KNOW we will enjoy!

App okay...

The app works okay but I don't understand why it forces me to track a food before I'm even allowed to get to any other part of the app?! Everything else is grayed out until I enter a food. So, I have to quick make up a food I ate just to use the rest of the functions, scan a grocery item, etc. Seems it would be more

logical and efficient to just bring us to the home screen when we log in to the app.

Love the App

I’m digital only and can’t say enough about the support I get from the “Connect Family”. The app is easy to use and offers much support. The only con is I wish when you made a post or a comment that it gave you the opportunity to edit it like other social media platforms. Once you write it you can’t change it and sometimes you don’t catch an error right away. I hope they fix this.

Convinced me

I was very hesitant to sign on to Weight Watchers. I am not a social person and a very busy person and I have no desire to hang out with a bunch of strangers, even though the idea (I imagine) is to create a community and support system. So I was very pleased to find out that I just log in to the user-friendly app and go from there! I love the points system and it flexible enough to work in my crazy schedule. Thank you for the flexibility!

Hate the latest update

They changed the food log, it did not need to be messed with. Now you no longer have frequently eaten meals as an option (I eat the same thing w some variation every day) and the app no longer shows you what foods you already put in so you don’t accidentally add twice. I’m finding it more time consuming than it needs to be. Prior to the latest update I was very happy with it. Been thinking about quitting for a while, this will probably do it. Why make it less efficient? Hope others comment so the developers might realize they made a mistake.

Terrible Update

I used to love this app. I lost 42 pounds using the WW app in 2020 and have continued to use it to keep myself accountable because I’ve found logging my food helps me. The latest update made the app so much more difficult to use, it loads more slowly, and I absolutely hate that I can’t see what I’ve eaten at a glance anymore and only how many points I have left. Everything else needs a separate screen. This finally motivated me to stop paying for WW (since you can’t become a lifetime member if you’re digital, even after a year and a half of never missing a single day of logging) and start using MyFitnessPal, instead. Absolutely awful.

Successful

For the first time in 21 years, I have been able to consistently lose weight (avg 1 lb per week) because it’s not a diet but a true lifestyle redirection. There is no food off limits. The online app has made it safe and effortless during the pandemic to stay with the program. I am not one to go to meetings even before COVid but there are online groups for support and sharing I do enjoy. I am 64 years old and if I can succeed, anyone can.

Thanks!

The app is thoughtful, varied in approach (wellness, sleep, activity) and easy to use. The food lists (including restaurants) are very comprehensive. My son has an international food subscription and I have yet to find a food not in your database. If I had one criticism it would be to uniform the app on the phone and the PC. I still can’t find how to track water on the PC, LOL! I think the app has had a large impact on my weight-loss so far (130 pounds in 11 months).

Love the WW App.

I was not going to use the app as I was used to writing my points down and tracking “the old fashion way”. Maxine (our WW rep.) suggested I give it a try since it was free for lifetime members. I have to say, this really is an all in one tool. I can scan bar codes in for the appropriate meals and My activities automatically upload from my IWatch. It really is “one stop shopping” that brings every thing together and is very user friendly. Thanks!!!!

WW app

Really like the convenience but have a few suggestions: 1. Allow activities to be input to favorites. I do the same exercises 5 days a week and it gets tiresome having to search for it every day. 2. In The Activities search, show the alphabet down a right side column for a faster search, so if we want to enter say, snorkeling, we don't have to scroll down the entire list. Otherwise the app is great and very helpful.

Improved app

I love being able to scan foods. I love being able to find recipes in

many search varieties. I love being able to check foods and track my points at the same time as I evaluate my available daily points.I wish I could have a little more flexibility with tracking some lesser known foods that I scan. I have just begun exploring the choices of activities & am impressed with the possibilities. Overall I’m so happy with the upgraded developments with the app

Hard to log in

I have had this app for almost and year and really enjoyed it, losing almost 29 pounds.

However, the last few months it keeps requiring me to log back in when I open it. Then it says my account doesn’t exist even though I am enrolled in auto-renewal each month. When I finally get my email account accepted it the doesn’t accept the auto-fill password and I have to retype password before it is accepted. I have gone days unable to log my meals due to this issue. And then suddenly it starts working normal again.

Very frustrating for such a useful app 😡

Great information! Lots of issues

WW app has helped me lose weight. Tons of information. Very user friendly. However… has bugs to work out. Sometimes doesn’t work right. Won’t track right. Can’t log in. Even as a paying member I’ve had it tell me I didn’t have a membership when trying to log in. Works well about 75% of the time. And usually will work if you delete and reinstall the app and restart your phone. But sometimes that’s annoying!!

This app keeps me on program

My favorite thing about the app is connect! I have got a lot of recipe ideas from other members. I would not have been able to stay on this program without connect. Everyone is so kind and helpful!! I also love the food scanner! When I’m at the grocery store I can scan food items and know instantly how many points it is. Thank you for creating such a wonderful app!!

I love the WW app!

I was new to WW when the Covid pandemic hit and we were suddenly isolated, house-bound, scared and overwhelmed. WW got me through all that without my self-medicating myself with unhealthy foods. The constant encouragement and inspiring stories from other WW participants did the trick, and I actually lost weight during this difficult time. The point system makes it work for me like nothing I’ve done before. And I still manage to get in a glass of wine and my favorite foods.

User Friendly

I am 67 years old and have done weight watchers many times over the years. The new app is easy to use and awesome. The accessibility of coaches, other weight watchers is very motivating. The personal journeys are powerful. I have been using this almost one month and have lost 10 pounds. I even received my first charm in the mail! I actually prefer this to in person meetings because the help is always there!!

Love WW app

The WW app has kept me moving to my goal since I joined in May of 2019. Once I began tracking my meals and exercise I made it a habit. I took 6 months to loose 30 pounds and I have kept fit by walking 1 hour 6-7 days a week. The app helps me see what I am eating and doing to make my changes successful.

I made it through 2020 with no weight gain. Yea! Tracking points is so easy! I enjoy receiving recipes too. The meals are tasty and satisfying. Thank you for making WW a lifestyle that I can manage daily at my finger tips!

Makes the Program Easy

I’ve been a Weight Watcher since 1999, and this app allows for easy tracking and searching for recipes. I wish I had it back in 1999!

But... it gets confused when I backtrack, to fill in previous days I forgot to track, whether I’m tracking food or activity. I have to pay attention and then occasionally update the food and activity because they sometimes post to today instead of the previous day I originally selected.

WW is a Great Way to Lose Weight

Most of the time I really like this Ap , but every so often I type in something that easily should bring up a certain food and points , even one I have entered before and the points had turned up, but I try and try different words and nothing happens. In this case I just tap on the one that has the points I think something is worth.

I

Am too busy this summer with

Children and grand children, but when I get some free time , I want to go to one of the classes that teaches how to use the Ap .

I am losing weight very easily by following your program carefully. There is so much that is free or low counting so I do not feel deprived. I even go out to eat and eat what I want within reason and can just finish my day with no count free foods. Every week I lose something even if it is .2 or.3 pounds.

Thank you

I meant the world to have the app and your efforts to keep us linked in. While I am discouraged over the closing of the buckhead branch as long as I can continue tracking etc I am thankful. And very grateful for the free months.

Hopefully since we continue to live in highlands NC vs Atlanta that has so much disruption with Covid and otherwise. We our family friends and our home we still feel staying here is safest and certainly easiest.

Weight watchers member

I like most of the features on the new app but what I don't like is the new scanner on the main app. It does not take any pictures of the product you are scanning. I liked that about the original scanner. I wish the app would be able to scan everything and put the picture on as well. Makes a world of difference when you are looking for an item you have tracked.

Pretty good app

I really like the app but it’s a little clunky to navigate. The browser version is much easier. For example, it takes quite a bit of trial and error to find the topics and categories I’m looking for. Like, I would never have guessed that the recipes were found only when I search for a specific food then scroll to the lower half of the list. Surfacing recipes and zero point food lists to a more user friendly area in the app would be very helpful.

Very helpful

This app has revolutionized WW. I remember the old days where you brought a little calculator with you everywhere. Now I can literally type any and every type of food in and it will tell me point value. It is like a one stop shop where you log both your weight and points. I’ve even got my husband impressed with it.

Aside from the occasional tick with the app not refreshing it is a solid 9/10 for this app.

Activity tab doesn’t work

The app is okay but it needs an update. The activity tab is blank and I was told this is a known issue. Troubleshooting did not resolve and a case has been open for a week but still no update! Pls fix this as I know I am not the only one affected. Only other complaint is that there is no way to delete old data / milestones from years ago that don’t really apply anymore after restarting the app years later. I wish progress could be displayed and be able to be updated more easily.

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

Accountable

I enjoy this App because it helps me feel accountable for how and what I feed my body. I actually go to the Grocery store and tell myself, No, you can’t buy this, it’s all sugar. If you buy this, it will not look good on you. I am pleased with myself when I do not use all my daily points. It is my reward. When I track each day, it matters! When I type in my weight, it matters! When I lose a pound or more, it matters. This App inspires me!!

I love this app!

I am brand new to WW and loving the app, it’s friendliness, and the quick response in the chats. I also love that I was able to sync my fitbit to the app.

Only one suggestion: It would be great if the recipes in the WW magazine had a barcode to scan from the app to track meals. I was disappointed that the recipes in the magazine aren’t in the app recipe library and found it cumbersome to try and build it into my daily meals. Just a suggestion.

Thanks!!

WW Phone App——

I have just recently purchased a new phone and started using the WW App. I previously just used the computer website. The phone App is great. It is free to download which was simple to do and it has been a very useful tool in managing my daily tracking with the WW plan. The tracker is definitely an essential tool in maintaining your goals with following the plan. I definitely recommend it to anyone who wants to live a healthy lifestyle. Chan H.—Lifetime Member

Love the App!

The app makes it so easy to stay on track and keep track of my points. I really like the recipes, all with the points already calculated, and the ability to put in my own recipes and have the points calculated. Having the app on my phone when I go grocery shopping makes it so much easier to compare products and make good choices before buying. Or go to a restaurant and make good choices. Thanks WW!

Horrible customer service

I signed up on a whim. I never really used the app but was locked in for 3 months. After I made the third monthly payment I canceled via text with a customer service person. Today, I see I’ve been charged again! I’ve already wasted so much money on this and never used it and now apparently I’m going to have to fight to cancel again and hopefully get my money back. It really is upsetting that even after I fulfilled my obligation to nearly $100 of something I didn’t like or even use that now I have to go through a mess to get it resolved and during a pandemic no less when I’m not working and have very little money.

My Only Way!

WW is the only way I have ever been able to lose weight. In the past when there was no app, I would lose and make lifetime and forget about tracking and meetings. Eventually my weight came back. NOW the WW App is truly a daily part of my life- no meetings required! I am close to my goal and believe that I will continue to use the app as a Lifetime WW member because it is so easy to use and full of amazing recipes and weight loss hacks!!!

So easy, and it has everything!!

Love the WW app. I can easily track my meals, my activity syncs with my watch, I can see recipes...it’s all in one place. AND I can connect with other WW members and see their successes and/ or struggles. I’ve got a built in support system, and that motivation is huge. I’ve used the app 3 times in the past, and I’ve decided this time to buy the year and just stick with it, so I can maintain where I want to be. I really love this app!!!

Great app overall

I’ve had little to no issues and most things are easy to navigate. Takes a little finessing to build recipes and edit. Some default steps are not preferred but overall I’ve been able to work around anything that isn’t ideal. The recent items is a little hard to follow. I wish you could select a meal from one day and copy to another day(leftovers) without creating a meal.

Latest app update unnecessary moves

Overall, the app is great, but one of the reason I love it is to find new recipes that encourage me to eat healthy and that fit within the WW program. Finding recipes is the same, and we can still mark some as Favorites, but finding the Favorites is MUCH harder. The earlier version had the link for them on the front page, now we need to click through several steps. I would also love it if they made a way to organize my Favorites, instead of just alphabetical by name. Like Chicken dishes, Breakfast, etc.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

WW app Is great!

So amazingly helpful!! So many branded goods included to show you what the item will cost you in points, but if not on the list or you don’t want to type it all in, just use the barcode scanner and it tells you exactly what the point count/calories are... And you can track activity and see other members progress..Inspiring!!

Coupled with high-energy meetings with great information and the Lifestyle program are so easy and fun!!

Suggestion for App Function

I previously used the myfitpal app to count calories. The one thing that app does that I wish the WW app did was to be able to upload recipes. For example if I find a recipe I want to try online I want in import the recipe to the WW app and then be given the points per servings. I know I can enter the recipe manually but takes a lot of time. Other than that so far I love the app. Most important I love that I have access to a community of extremely supportive people on the same journey.

Family and friends

I joined and due to the ease of this app encouraged my friends and family to join. We are all loving it. I lost 5lbs in 2 weeks, but am sure I gained that back on the vacation I went on 3 weeks into it. I just returned and am looking forward to resuming the ww lifestyle. Suggestion.... don’t go on vacation to a place with amazing food so early in the program. Lol! Not upset though and truly looking forward to feeling light and losing again.

I LOVE CHANGE FOR THE BETTER

I’ve had the app for several years, with several different plans. From the days where you could search and find very little unless you listed the name or product only by doing a search exactly as it was listed in the app, or forget it. There were also so many foods that could not be found by scanning. Now if I search even close to the name, the app can find the food and it seems well over 90% of food scanned pops right up. Thank you WW.

WW app

I like the app but I wish while tracking you could track items you chose not to partake in. For instance, say on Monday you said no to a candy bar (10sp) and Tuesday you said no to a second helping of food (5 sp) and on a Saturday you didn’t drink (10 sp). Then it could tell you at the end of the week you saved 25 sp by making good choices. This way too if you have a week where the scale went up you could look back at your week and pat yourself on the back for what you did right.

Meh...

The app is great as an aid to lose weight...when it works. It’s super glitchy and seems bogged down. Many times, it is flat out unresponsive - and you have to close the app down and then open it back up. When you logging food on the go, and you need to get in there in a hurry, you don’t have five minutes to deal with glitches. This happens at least once a day. And yes, I have deleted the app, and downloaded again several times. It can be frustrating. But when it works well, it is extremely helpful for weight loss.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Weight Watchers

I like charting and the support on line with this. I am much more consistent tracking and can check all the numbers, points, and scan foods from labels and restaurants. Sometimes it takes me awhile to find the right restaurant food and I wish they would be lined up by low points to high as I don’t use any high numbers but that would be the only improvement I could see that would be helpful. It’s a great app.♥️

The app is my life line

I’ve been a member since 2015. This app keeps me in check. Most days it’s just apart of my life and others it’s work. When I’m feeling like it’s work, I stick to zeros. This is my second year as a lifetime member and I wouldn’t have been able to do it without the app and my meetings. A life long journey with all the help and available information at my finger tips. There’s no excuse. You just have to do it. I/you deserve it.

Crappy app with non-existent tech support.

Joined today, downloaded the app, made an account, synced to my number, looked at my data, weight is more the twice what I weigh, my 6’ height was listed as 6cm. That makes points and everything else wrong. Went to chat got transferred to “tech support” the only solution offered was to cancel my membership. I’m using the US version of the software. Tech support was unable to give me a tracking number for my problem, these people are done with you once they have you membership payment.

The app is crappy, the behind the app database screwed up and the support is about the same as being poked in the eye with a blunt stick.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

A great tool

Using the WW Mobile App has helped me greatly in my weight loss journey. It had offered support, encouragement and assistance. Not just a counting calorie app like others used in the past, this app provides healthy insights into better choices, allows interactions with others on their journey, assists with exercise for different levels, and supplies positive support when I’ve “slipped” from my goal! I would give this app more than a 5 star rating!

Weight watchers

You would never think there’s an App that would help you lose weight and be healthy, but this app is the best investment you can possibly make if you’re looking to lose weight . It has everything you need to prepare meals that will help you lose weight. It has a food and progress tracker. It offers undress of recipes and just super easy to follow. I’ve lost 16 lbs. in 5 weeks and feel amazing and it’s all due to Weight Watchers.

Surrendered in Erie

As someone who has lost and gained the “same 60 pounds “over the last 25 years I highly recommend use of this app. This tool allows me to make better choices on a daily basis. Another feature is the ability to add more food selections as you scan bar codes of newer products. The program works when I am accountable for 24 hours a day. I am going to work at it again” just for today”.

Easy!

This app is a great way to track your points - it’s easy to find foods either by searching or with the scanner. Adding a recipe is simple and gives a point value for each serving. When in doubt, there is a “quick add” button in case you need to guesstimate, or when you become proficient at certain point values and don’t want to break it down by ingredient. I have found the plan easy to follow on the app.

My weight loss

I have never been able to drop an extra fifty pounds I gained over the past thirty five years. Every year a couple more pounds and it just added up. I’m wanting to get back to my high school weight of 150 and been using this app now for about

Six months and I have lost about 32 pounds. So now I got less than twenty to go. Even after I drop the fifty I’m keeping the app and working it forever. Thank you weight watchers!

Love WW

I love the WW app, it’s a great way to connect with people going through the same struggles as you. The rewards are ok, I guess it depends on your taste. I do love the year round fresh cookbook. We’ve tried over 2 dozen recipes and they’re all great so far. My husband is losing weight too and he’s not a WW member. He’s enjoying the food we cook and he’s been very supportive through the whole process. That’s really helpful. He loves the recipes on the app and exploring new ingredient combinations.

Suggestion

I love this app. It’s 100% better than the desktop version of the web site. The only suggestion I would make is that the app could notify you when commonly tracked foods change in point value. For example, my beloved diet lemonade from Chick-fil-A recently went from being 1 point to 4. I would have liked to have been notified through the app of this change seeing as I have one almost everyday. It just kind of threw a wrench into my meal planning for the week.

Evolution

This app is proof that Weight Watchers is always evolving and growing. I have been with Weight Watchers several years and would have never dreamed we would have come this far. Even though you can still do the basics with just pencil paper and a meeting which is still good. With today's tech savvy world this fits right in and the quality is great. Weight Watchers does not just stand still, it is constantly moving , just like its members.

A big help but still needs work

This app has made me successful & is so much easier than using the sliding calculator & having to write down points daily. I would like to see the food that is searched, stay in the search window since when I look at a search result & need to return to the search, the word is gone & I have to retype what I just searched for. I also want to be able to print & share recipes.

Still good

I began using the ap when it first came out. I remember needing direct instruction multiple times before using it.

Not so with the current ap!. I retained the skills I originally learned. New skills came more easily. The ap is more intuitive. It operates the way u think it should.

I found myself using more recipes and better planning my meals. I rely on the weight graph to show my progress. And i love the blue dots to quickly scan the month!

Common foods not included

I love the app and think it is awesome and love weight watchers but-why aren’t common foods saved to be found by searching key words? So many more foods are saved in free apps. For example if I search Skinny Taste Chicken Chili nothing comes up. I am positive other users have logged this food but it’s not there. Same with things like Whole Foods 365 Marinara aren’t coming up for me. It’s easy enough to scan barcodes or enter nutritional information but would love to see more foods come up with a search.

Great app but show me my points!

I love the app. I couldn’t follow the program without it to track my points. My only complaint is that I can’t see my weekly points and fit points without doing a lot of clicking around to change which to use first. The top of the website easily shows all 3 types of points (daily, weekly and fit points) and there is no reason the app couldn’t look exactly the same so we have all the information right in front of us.

I miss the badge achievements :(

I wish I had started Weight Watchers sooner! I love the program and the app makes the whole process very convenient.

The only thing that’s a bit of a bummer is when I reach an achievement, the app glitches and the ‘happy fruit’ isn’t there :( Both times when I lost 10 and then 15 pounds it looked like I gained a ‘happy fruit’ achievement but then it glitched and it’s not there. I know it’s a small thing to be picky on but I was really looking forward to getting my ‘happy fruit’.

Thank you for submitting your feedback. Congratulations on your weight loss! We apologize for any inconvenience your Milestones glitching, has caused you. If you continue to experience trouble, please contact us at ResolutionSupport@weightwatchers.com. We are here for you.

-Weight Watchers Customer Care-

Wish it held longer history of recent items

Sometimes I just want to type in a recent item from last week or see it available to just grab. Takes a bit of work to get everything in after already entering a bunch of data for items created or not base stuff. Love the restaurant options. I find the app improvements from the past several years great tho. Also, their program is just better than a few years ago.

Makes the journey that much better

Scanning, tracking, incentives and more! What a great app WW. I use it more than social media apps because it’s helpful and productive. This apps help me to be accountable and lenient. I love, luv, <3 the upc scan. So many things I thought were low SPs were not and those I thought we not ended up being manageable. The knowledge I’m gaining is insurmountable and will serve me long-term. Thanks again and keep up the good work. P.s. thanks for the restaurant listings, too.

Love this app!!

My wife and I really like the WW app. It helps us to track our daily intake of foods that’s healthy for us. The WW way is a life style change and the app helps us to stay on track. There is only one thing that I would like to see improve about the app is. I would like to see more restaurants added to the app or have the ability to scan menus of our local restaurants. I think it would be very useful tool. Thanks

Great app but could use a few tweaks

There are so many great features! It would be great if items saved as recipes or foods would auto-populate when searching. When a meal is saved with multiple line items, it would be great to be able to edit the individual items once they are added to the tracker - sometimes I have to manipulate individual items to fit within my points, but then I have to add everything individually to do that.

WW has finally solved the elusive food tracking issue

I have tried several food tracking apps and none has come close to WW. Its so easy to scan UPC or search for an obscure food. It takes the friction and drudgery out of the process that always caused me to lose interest. Now its sort of a game to find healthier foods and I am shocked at the relative point “cost” for some foods i thought were so healthy before. Kudos to WW. Thanks for improving my life.

Rewarding and Easy to Use.

I love the built in rewards and affirmations. It’s easy to track my food, sleep and activity. The app can sync with your other activity apps. For me, it’s my Apple Health App. It can also be synced with Siri, which allows everything to be voice activated. Having trouble focusing, getting a good night’s sleep or managing a plateau? There’s quick and easy access to video and audio support, and of course, live support 25/7.

Needs improvement on accessibility

Great app as far as extensive content and well developed program. However, the font is tiny on all the articles and the app isn’t compatible with iOS accessibility features like font size settings. Articles also are not compatible with iOS text to speech. This means a lot of the content is not accessible for people for whom these iOS accessibility features were developed. Come on WW, let’s step up your game on inclusivity. It helps everyone.

WW app is awesome!

I love, love, love this app. It is full of resources to aid in my wellness journey. My favorite is the activity videos. There is a video for every level of endurance. And you can focus on a body area, like arms, and improve those areas you are wanting to improve.

I also like the instance feedback when I track my food intake and activity. This is very motivating. Ohhhh, the recipes are endless. I have found them easy to follow and not difficult to prepare.

Best weight loss support I ever had

I’ve never seen so many heart-warming supportive people that are just being involved by sharing and showing up. When I got up this morning I was a bit “down”; but then I watched the video with Oprah & over 3 million viewers- my hair stood up on my arms and I got so excited. Just wanted to say Thank you for inviting me to be a part of this worldwide effort to lose weight, regain my self confidence and get healthy. God Bless You All💕💕

Why can't I have a place to find total calories each day?

Although the app shows Smart Points just fine, it would be nice to have a place to see the calories and macro nutrients in the back end. Diabetes need to track carbs. Hypertension and heart disease suffers need to track sodium. Not just ingredient by ingredient, but also for the day. Plus, it would help if we could see total calories which might keep us from leaning on nothing but zero points. I've tracked in other apps, and when I'm hoping to eat 1400 calories I end up at 1600 or more.

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Great Support to a Healthy Lifestyle

This app helps me make great choices when shopping, creating meals and choosing snack options. I use the barcode reader constantly especially when shopping for groceries.

Also enjoy the robust content gear to exercise, health tips on sleep and stress reduction. I have reached out to a coach with a specific question and was sent a response and many resources.

This apps makes choosing a healthy lifestyle easy and efficient - Thank You WW.

Extraordinary Tool for a healthy life

This tool is very helpful! It teaches, guides, and offers so much support for a healthy lifestyle. Useful to those who want simple tracking, but also provides educational tools, fitness tools, and support tools. It helps you shop wisely, plan accordingly, prepare simply, and so much more! My life is better and healthier because of this tool. Thank you and Kudos to all the amazing brains and teamwork that must go in to this tool and the WW program.

The best thing answer to weight loss!

I am 65 and weight loss is no longer a matter of a one month “I’ll watch what I eat this month” and lose 10 lbs. The WW App made this a no-brainer! I started tracking on the app on July 24th. It’s Feb. 1st and I’m now down 24 lbs. ... and it’s been easy! The thing I love most is I don’t have to give ANYTHING up completely. You just plan around what you want to have with your points. And that’s what makes it sustainable!

Get the App

WW app is excellent and the only way to roll with this program. It’s extremely user friendly and comes with just the right amount of bells and whistles. Love being able to use scanning barcode to find points value for items. I use this feature all the time in the grocery store. Also really like being able to create my own recipes and instantly seeing points value per serving.

Easy weight loss

The app makes weight loss easy. No calorie counting, food weighing or other things that make diets such a pain. The WW points system with the easy to use app is the best system I have ever used, and I have been on almost all diets. Don’t know why it took me so long to try WW, but I could not be happier. Not the fastest weight loss, 1 to 2 pounds a week, but it is the easiest to live with, and so will be best to maintain my weight when I reach my goal.

Online Store ordering is a Mess:(

It has no order confirmation page and I accidentally clicked order on something in my cart that I already have at home and then I was told if I wanted to cancel! I would have to wait to return it. You think with the billions of dollars they make they would have a better system! So disappointed! I’m cancelling my Membership after this is settled and going on my Wellness journey alone.

We appreciate you taking the time to share your feedback! We will make sure that we notify the appropriate department about this. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

Recipes

So far I love the WW app. There is one thing that I wish we could do. Maybe it is something that we can do and I just don’t know how. We have talked about it in the meeting and it seems it is not an option. We should be able to share recipes from our recipe site with other members.

They need to have a notes section where we can write in thoughts for the day or ideas and such for our own view.

Search for multiple items

I really like the app so far. I would like to see a feature to search for recipes with multiple items. For instance if I have chicken breast and zucchini at home, I would like to enter those items for recipes that include both items.

The recipes are endless in the app and I don’t want to search the whole app for recipes that I can’t cook because I am missing a key ingredient.

Also if I have leftover produce I would like to search for recipes that include produce items like, carrots, broccoli, mushrooms.

That would be very helpful to have that feature.

I saw on the app that if I don’t use my daily points that I have a rollover. It says to “find out more here”. But in the app you can’t hit anything to open to tell you what to do with a rollover.

Maybe this can be fixed.

Thank you.

Best regards.

Susanne Linke

Love this app

This app is so awesome. I didn’t want to go to meetings, because I didn’t want to broadcast my weight. This app was the perfect alternative. All of the WW help and support, but in the privacy of my own home. I love the barcode scanner that makes checking things in the grocery store so much easier. I always have my phone in my pocket while walking the aisles. Just open the app, scan the barcode, and decide if it is a good fit for my diet/lifestyle.

My Great Review

I just got my slight health issue resolved by getting the proper medication for my thyroid. Now I’m feeling much better, and my hair is back to normal. (It had started falling out due to thyroid!).

So now I can get my magic back and get on track. This tool is my ever present asset. I regard being overweight as a health condition which must be closely monitored, and this fabulous tool lets me do that. Thank you, wish me healthy weight and some awesome new clothes this season.

Life Changing

WW is a journey toward a complete, sustainable, healthy lifestyle. The App becomes your road map and guide posts. For me it has been life changing. At 67 I am more fit than I’ve been since my 20’s. This is way more than a weight loss program. Really check it out. Like an onion - removing each layer reveals yet another. And do you and your significant other a huge favor - do it together -,even if you don’t want or need to lose weight.

Love WW

I’ve been struggling with my weight since high school. I stress eat and I tend to eat a lot. With Weight Watchers I do not deprive myself of food that I love to eat, but it does make me conscious of what I have to eat later on (zero point foods). I have managed to lose 10 pounds in one month! The third day of the first week was so hard to get over, but once I got over it the pounds just fell away! I highly recommend this program as it is working for me.

Disappointed!

I downloaded the App Saturday night. My credit card was charged and I was unable to get into the app. I called WW today, Monday, for help. Gave them the information WW had emailed me and was told they did not have my information in their system as an active account, even though I had an email from them with a user name and password. I asked for help in getting the app to open for me and was pretty much told there was nothing they could do to help me. Seriously...that’s the advice I received. Not the service I expected at all. Very frustrating to say the least. I had read the other reviews of that happening and though surely not. I was wrong.

App has improved

I am back with WW after a year off. I really love the convenience of this app. This makes WW easy when you are trying to make choices, especially when you are out and need to find something to eat. The app has improved with finding different foods. The hard only part is sometimes when you are searching something simple “roasted sweet potato” - there are often lots of other things that come up. But love the recipes and the program.

I Love the WW app

I just love WW and the WW app. It makes it so easy to track my points, plan healthy meals and have a graph of my progress. I really love the Coach/chat because I have questions sometimes and I can get instant answers. Love the recipes, the tips, etc. oh my gosh... the list if zero point foods, amazing. The blue dot that reminds me of days that I was in the healthy eating zone is very helpful. The list of points for restaurants and points for every food imaginable is very helpful.

WW app

The app is easy to follow it has all your needs, from recipes, points, exercises. It helps stay on track with your points, and how much you can or cannot or should not eat. It’s up to you. I had to disconnect the app for two weeks and switched to MyFitnessPal which was a good app as well but it counts calories. I was extremely happy to resolve my issue and started using the WW app again. It will keep you busy instead of snacking.

Why so glitchy!?!?

I really appreciate this program and I rely on the app. That becomes a problem because it loses functionality every other day. I update it regularly, but it is still a struggle. I updated 2 days ago and today the “create” button in recipes will not respond. Recipes I create disappear. I have to rotate the phone or device to enter the serving size. Sometimes ingredients I search for are there and when I type them in a moment later the search informs me “0 found”. I love the app but it is so very, very unreliable.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Keeping on keeping on

I think this app is amazing because it could go with you anywhere and if for some reason you and whatever group your with happens to decide to go out to eat the app is right there waiting to help and has points for almost every restaurant and just clicking on the restaurant and picking something that’s low in points has helped me lose 16 pounds so far I’m loving it and I’m gonna keep on going

This is THE APP to get!

WW has re-centered itself around this app. When I did WW years ago, the app was horrible. Today it seems like you must have it in order to have an effective weight journey. The food news is that the app is awesome! It has an incredible database of foods and recipes that covers almost everything. The program works and so does the app. Thumbs up and I would highly recommend the plan/app to everyone ... and I have.

B+

I used WW in 2010 to drop 65 pounds weight. I know this program works.

One improvement to the app that would upgrade my review to a five star is to provide a daily summary of the macro nutritional data the app collects. In particular I need to sum my daily protein intake manually because the app does not do so, although it tracks the protein in each individual item I consume.

I’m having to reopen each mealtime at the end of every day to add the protein manually. Will future versions of this app provide macro summary information?

The app has come a long way...keep making it better!

Most things are great but when I put in a Search for a specific food I want it to come up first for example ....light and fit cherry Greek yogurt does not come up... other flavors come up of light and fit or if it's eggs I want it to come up first. I would also like to have a generic list of dishes for different types of restaurants like Greek, Italian, Chinese, Thai , etc. I know it wouldn't be the exact points but it would help to make an educated guess.

Jo an

I use the app daily. Both for my food points and for my activity. It has helped me stay on track and it has helped me watch what I am eating.

I like the app the way it is. It’s easy to use and I have learned some of the things I need to know. I don’t use everything in the app but I use what I need and it is very useful and I hope you don’t change it.

You might never get this if I can’t put in a name. All my names are taken.

Love the App.....but

I really like this app. It definitely makes things easy. My ONlY complaint is that it’s a little confusing and not super intuitive at 1st. I am getting the hang of it but navigating from tracking, to other things is t always that obvious. I think the “My Fitness Pal” app is easier to use for the most part. However I do REALLY like the fact that you can sync your Fitbit and smart scale with this app. That feature is SUPER cool.

WW caused me to gain more weight and feel gross

I did WW for almost 2 years and I gained weight! I also was absolutely miserable. I started out and lost 30 lbs... then went to maintain and noticed I started to eat a lot of zero point foods because I was always hungry. Little did I know fruits and vegetables can’t really fill you up and you need to eat more than zero point foods. I also noticed that when I had points or weekly’s left over I would tend to have a binge habit. I never felt good and to top it off one of the receptionist at WW weight shamed me when I got weighed and started gaining weight back. Please be careful using WW program I’ve talked with many ladies who also had these issues.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

This app has come a long way and is Great!

I’ve been using variations of the Weight Watches (WW) app since it’s inception and this most recent iteration is really great. The scanner ability is built in and the Connect social communications is now easy to use and more supportive. This along with the current Freestyle program sets you up for total success and support when you need it. The program is absolutely worth the monthly fees to achieve your goals.

Helps teach you what you really should be eating!

It’s opened my eyes a lot more to what foods are good for weight loss and which ones are not. I love nuts and incorporated them in daily lunches. I kept getting frustrated not loosening like I wanted. With this app I saw that, while nuts are good for you, they don’t help in the loosing weight process. Or at least in the amount I was consuming. This was just one example of foods I learned more about. Along with balancing a good healthy diet!

Program great, app not so much

I dont know what happened since the last time. This app does not do search lookups very well. I tried the app on my wifes phone to make sure it wasnt just my phone, same problem. I will type in a specific food and it will give me nothing similar. If I move around in the app then come back to the search, this will sometimes reset the search so I can actually track. Other times i have to close the app then reopen in order for a simple search to happen. When you make it difficult to do the tracking it frustrates me to the point of almost calling and canceling. Love the program very frustrated by the app

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Thank goodness for this app!!!

With the help of my great leader, Debbie, and an awesome group of WW, this app keeps me on track. The online WW community is inspiring and the majority of chat coaches are helpful. (Though I have had one or two chat coaches who don’t seem to want to help or don’t know enough to help). I love the recipes, the activity and the mindfulness parts of the app as well. The only issue is that it appears all the nicknames I try to use to submit this review have been taken!

Don’t wait for the Weight Watchers app!

It’s a great app...really helps me stay accountable.

Yes a few glitches from time to time but WW clearly take time to keep the app current...always interesting rabbit holes on the site if you want to go down them. However if you want to just get in, record points and get out? They’ve got you! Easy to use! I’ve been using the app for six years and have maintained a goal weight for the past three!

Love the app! Wish for one or two tweaks...

So many great improvements and recipes!! It would be wonderful to be able to rate the recipes and insert notes to capitalize on the experiences of our community! I would love to see what others think of a recipe and any tweaks they suggest. Also, preparation instructions can be a little sparse (like just “eggplant” and an amount with little instruction for how to cut, whether to peel, etc.). Still, really grateful for this resource!

I LOVE LOVE LOVE IT!

Love having my weight watchers tools right at my fingertips. This app is great and super helpful to me. I recommend it to anyone on the weight watchers program!! I REALLY love that I can discreetly track my points anywhere and everywhere I am. I can also be checking the points of foods at any time. It has really helped me a lot to ALWAYS have access to my WW tools whenever the moment strikes. I wouldn't be nearly as successful as I am without this app. Thank you!!!

Very easy to use

I love the app, I find it very easy to use. The scanner is great and very helpful at the grocery store. I enjoy connect, though it would be nice to be able to send direct messages to other members, or to be able to scroll back on member posts in a grid format (such as Instagram).

There are also small layout changes I’d prefer. I’d rather the “ads” for Aaptiv and the featured recipes be further down the home page, with the restaurants and recipes buttons be closer to My Day info.

Great weight lose tool

I love the app, my only issue with it is in searching. The search tool doesn’t always find what you’re looking for unless you have the name in the correct order, so if you can only remember part of a product name, you might not find it. Or if you put the name brand after the product type like - ‘Greek yogurt Cabot’, it won’t give you any Cabot yogurt products.

But I do love the app and the freestyle program.

Activity tracker

I think the app is real simple to use I wish a link to 0 point foods was easier to access. I also find it hard to put in any activities. When trying to find walking on my treadmill isn’t easy so I don’t know if I’m tracking it right and wish that when I track it and do the same thing another day that it was easier to input but it could just be me making it harder.

Connect is amazing!

I love this app and have very few complaints. I initially lost 35 pounds in 12 weeks, and now over 100 in 55 weeks, which this app helps keep me consistent, tracking and encouraged! I had very minor problems with tracking and updating any part of this app until the most recent update. Now it crashes about twice a day while adjusting serving amounts. I have to add the item first, then go back in to adjust!

Not the best app to use for tracking Points

I find it pointless to use favorites to save every food / recipe. Also the fact that you have to take a screenshot of some find on Connect is a aggravation. You cannot copy and paste. Gheesh!

Most posts are too small to read and Connect does not let you do a two finger swap to enlarge the print. This app is like a app made in the Dinasaur age. How hard can it be to be user friendly. Just saying.

We appreciate you taking the time to reach out to us and submit your feedback. Our engineers are always working hard at trying to offer the best features for our members. We will be forward this to them for further review and consideration. Best wishes with your wellness goals.

-Weight Watchers Customer Care-

Great App, but better website instructions would help use it

I was avoiding joining and counting points, nervous that it would be too tedious. But, it’s actually, turned out to be a kind of fun game. Have stuck to the points and lost 2.5 lbs in the first three days. Yay!

Only reason that I held back a star

is that the website needs to have a very clear, step by step tutorial for first time users of the app - especially for not so tech inclined people like me. The learning curve needn’t present an obstacle to using the app.

Your feedback is highly appreciated. Our teams will be informed of your suggestion for further review and consideration. We wish you the best of luck with your weight and wellness goals!

-Weight Watchers Customer Care-

This is about the app, not the program

The app on the phone is great for the most part, however there is a bug where I can’t update recipes from my phone. It says oops something went wrong please check your connection and try again. I have checked my connection and everything else works. The only fix is to restart the app and try again, and this morning even that didn’t work. Gets really annoying when trying to track points accurately. FYI, the same thing has happened on my partner’s phone.

We appreciate you bringing this to our attention. We sincerely apologize for any trouble this has caused you and your partner. We would like to look further into this with you, if you are still experience this. You may email us at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

Helpful in Eating Goals

Just joined WW and downloaded the app. They’ve made it super easy to track meals and snacks according to the points/freestyle plan. I’ve used other calorie counting apps before for meal tracking and they can be burdensome to use. WW’s app has been easy! I like the barcode scanner as it brings up exactly the right food item and points needed to track. I’ve used the app to make better food choices while eating out. Thank you WW!

Point system

I still miss the old WW point system, I lost 20 pounds before I had my baby back in 2012. This is the second time I am trying this system, and the only way it seems to get the most out my points is low fat and no fat. It is advertised you can eat what you want but in reality that is if it is no fat or low fat or eat 0 points to save for the meal you want. I would like a choice which system I want to use when I am paying for it. I want the old 2012 version.

WW Newbie

I did WW a long time ago and love the new WW. The app is easy to use. I’m 64 and haven’t had to ask my grown kids once about how to use it LOL.) This program is so very “do-able.” I’ve only done this for four days so far and have lost 3 lbs! What’s amazing, I don’t feel like I’m “dieting” so I think this is completely sustainable which is great because I have a long way to go. I am very excited about it and look forward to continuing this journey.

Love app!!

This app has helped me stay with the program. I take it with me when grocery shopping. When I see something I think would be good, I check the points. Most of time I put the item back because I don’t want to waste that many points. Before, I would have purchased the product and not given it another thought. Just hope they don’t discontinue the app before I reach my goal. 😜😜

Happy WeightWatcher

I began my weight loss journey almost six months ago at the age of 73 and a weight of 200 lbs. The WW program including the app and all of its tracking and expansive weight loss/health information services has been invaluable to my success! I haven’t missed a day tracking, scanning, and learning thanks to the WW app. And this morning I weighed in at 162 lbs!! All the credit goes first to God for strength and then to WW for their amazing program…especially the app!!

EXCEPTIONAL!

The WW app is one of my favorite weight loss tools. So easy to track, there's really no excuse not to be successful! The ability to quickly calculate points using so many different methods and also to modify serving sizes is just awesome! The restaurant feature is also super helpful. Every time I notice a function in the app that doesn't seem ideal to me, it's as if someone read my mind, and the next update tweaks it to perfection! Keep up the good work WW!

A great tool in my weight loss journey

WW is a great tool and helping you lose weight. And community to support you in that journey. In offers something more than other weight-loss plans. The only thing I don’t like is when you go to search your saved foods they will not show up. So I have to scroll through all my saved foods. I also wish they would separate the saved food from the saved recipes.

The app makes it so easy!

I have been tracking religiously since I restarted the program in July and have lost 24 pounds so far. The app makes me want to track everything that goes into my mouth. I just keep discovering new ways to find things and resources to make the journey easier and more fun. I have had two surgeries, so I haven’t used the Activity tracker as much but I’m hoping that will change soon. I need to try tracking water and also the sleep tracker.

Makes my life so easy!

WW has taken just one more step to making weight loss a seamless part of my life! Now with everything being digital, what excuse could you possibly have? Everything you need in one spot, at your fingertips: recipes, weigh-ins, points calculator, barcode scanner, coaches, videos, exercise and more things than I can name! I am flying through my weight loss journey and it is all because of this app! Love it!

Love this program!

I’ve been using WW for almost a year, and I’m down 85 pounds! I’m enjoying learning about making better food choices and eating in moderation. I love how easy the app is to use! The scanner helps so much when you’re in a rush. There are TONS of restaurants too, so you can eat out without going over your points. I’ve been on blue and green plans and have loved them after having my daughter last year!

The app

Newly improved functionality with food input are welcomed. Easier to correct the meal assignment. I don’t like the what’s in your fridge pop up. If I don’t know what to cook next it is too late to ask at that point! Why not put that nearer the recipes choices? Also, I am often up after midnight but I can‘t get the sleep tracker to do the math on the sleep. But, for all it does, it has gotten better and better. Amazing.

I couldn’t have lost the weight without the app

For me, tracking has been the key to losing 63 lbs and being 9 pounds from my goal. No more having to write down what you ate, figure out the points, it’s just a touch on a screen. Connect is eye opening, supportive and at times , really funny. Though I have yet to post anything on it about me, I love reading how others are doing and I will comment to be supportive.

If you use this app and track your weight, you will lose weight.

Question about the Meals?

Is there a way to give the combined foods-turned-meals the option to turn it into portions?

For example: I could have a Chipotle bowl that I combined together with the ingredients I prefer and turn it into a meal.

But I only ate half and threw the other half away.

Without continuously editing the meal over and over by halving every ingredient or even by 3/4, can a feature be added to change the portion of the meal entirely without changing the ingredients originally created with it?

App makes weight loss journey easier

The mobile app on WW is easy to access and record daily intake. It amazes me how we are able to switch from one plan to another and in the background, our favorites and recipes are updated. Totally at a loss when app might be down and I need to record on paper, so glad that has not been an issue in a long while. Kudos to WW for giving members this fantastic tool.

Maintaining Weight Lost!

The App is perfect! I’ve been able to loose 9 pounds and maintain my weight since last April. I broke my ankle in Oct and was off my feet for 6 weeks and I thought I’d gain weight but I didn’t gain because of the WW App! I actually lost weight. I’m so thankful I have it!

Still doing well and utilizing my WW App everyday!

I’ve been utilizing the Section on Sleeping and it’s very helpful. I find when I don’t have enough sleep, I start munching on sweets and wasting my points!

The App makes a big difference! I think that’s why I’m staying with the WW program!

The App is so convenient and it has all kinds of information that I use from time to time. I’ve been following the sleep section on how to improve my sleeping habits and it’s very helpful too! I’d be lost without my App!

Points

The worse problem I have is I have to eat frozen prepared foods and many do not have the food value so I have to guess on points. You give a lot on restaurants, but it is not easy to create my own meal. Also I am 87 and can’t be active so it is difficult to track my steps. I am fluctuating between 5 lbs to 8 lbs. I get down the 8 lbs and put it back on I can’t seem to get below the 5 lbs without going back up

Accountability

This app helps me hold myself accountable for what I put in my mouth. Not tracking my food allows me the freedom to just eat how I wish. However my waistline tells me I’m soooo wrong. When I track my food through the app honestly it helps me to identify places I really should modify my food intake. An example would be wanting something sweet, instead of grabbing a Hershey candy bar that’s like 18 points, I grab a naval orange, zero points BOOM!!!!😜

Simple and Effective

The app is super easy to use and loaded with helpful information and tips. Some people complain because the scanning sometimes doesn’t work or will give you the wrong numbers (you have to pay attention to the sizing or portions the points equal to) however, I don’t have lot of problems with either of them. WW has a great app that is helping me lose weight and keep it off.

WW App is the greatest!

This app is truly fantastic. It enables quick monitoring of points used. Once you know what your eating problems are you can correct and monitor what you are doing food wise. The activity monitoring by the app is truly an important part of maintaining proper weight and it is extremely easy and helpful. I have been a lifetime member for over twenty years. Now at age 82 it helped me get back to my target of 150 lbs by helping me identify the habits of “The Good” that we’re affecting my health by increasing my weight.

Love this app!

This app syncs with my Apple Watch, my phone and my WW scale. It makes it easy to keep track of food and exercise points. Foods and even a lot of restaurant menus are listed with points to make it easy to search. You can also scan bar codes on labels for points. There are also social groups with different interests for support. I wouldn’t want to lose weight without it. I love it. They keep improving it all the time.

WW -LOVE IT!!

I love the structure, the video coaching,meditation,menu ideas and I track every day!I started March 4, 2020 and have lost 30 pounds! I look forward to the Nortgate Village Seattle zoom meetings every Monday morning and in my town of Wenatchee Washington, they have recently resumed our in class workshops.I attended the Oprah Winfrey workshops and learned something from each one.I look forward to other workshops in the future. Plus I am now a lifetime member. Definitely 5 Star Rated‼️

Pretty great

The latest version seems to be a lot to scroll through. I wish I didn’t have to go all the way to the bottom to get to recipes. For fitness or activity, I like the way you automatically saw the whole week. Now I have to click a separate button to see the week. I am really liking the new sleep aspect of the app. I like that I get points for tracking my sleep. It also has helped me to realize how much sleep I need in order to feel well rested.

Love this App

I’ve lost a total of 62 pounds using the online app...reached my goal of loosing 50 pounds in 10 months-the additional 12 have come off much slower while on maintenance-most weeks I hold steady and loving this feeling! So going strong still with the app tracking everyday! Ease of tracking, finding foods and recipes and wouldn’t, couldn’t shop without the built in product scanner-makes tracking a breeze!

The app is good, the politics are not

I think this is a basically very good app, for finding and tracking the points of different foods and exercises. The support on Connect is good too. What keeps me from giving it 5 Stars is the recent discrimination against political posts - one now has to “prove why they are weight related,” whereas that policy is not applied to say, religious posts. A lot of good people have left WW over that and I hope the people at the top reconsider.

Love the new updates: water and sleep

I am still working during this pandemic yet my job duties are slow, allowing me to either grab snacks (😔) or catch up on this app (🥳). I enjoy the new addition of tracking water and sleep. I’m wondering about what we will track next? I remember we used to track fruits and veggie servings and milk servings...maybe that’s next. Bring it on while keeping the great encouragement from leaders and members. Thank you, WW!

Water Tracking?

I love the app and the online community’s encouragement and support. I just want to be able to better track water intake within the app. You can track it as food, but I would prefer a way to set a goal for water intake and track it throughout the day, as I do food.

Update 10/1

Water tracking is available in the current version and I love it! Keeps me on track for water intake goals each day.

You can do it w/ JUST the APP!

I had done WW several times going to meetings and liking it, having success. I was sure that online would never work for me..,

I am SO happy to be wrong! The app works great for me as I am good with my phone or tablet but not a computer. All your own personal data is right at your fingertips and the Connect feature is so positive. Also, its easy to get help through the Chat feature.

Thanks WW for helping me loose.

Love it

This is a really good app. I haven't had any problems with crashing or missing items on a page. There's a lot of information accessible through the app and its fairly easy to track your points. The only thing I do have a complaint about is the ease of navigation. Sometimes you have to go through several steps to find an item & it can become frustrating.

4 Stars but could be 5

I was new to WW and this app made it easy for me to stick to the tracking. The scanner is amazing, makes grocery shopping a breeze. Improvements could be make to the search function. And I wish you could use the scanner to enter ingredients when building a recipe. Overall I’m very satisfied with the app and the program. Great tool for successful weight loss!

Update: you can now scan ingredients! Thank you WW

Great program but the app is a mess!!!!!

We’ve spent almost $500 in the last year and the only thing that is valuable is the app.... when it works! I love the program but it seems nearly criminal to charge so much and deliver such a slow and unfriendly app.

When it stalls, there’s a “Check your connection “ warning but switching between WiFi and cellular doesn’t help; that tells me it’s on their end, not mine.

And the search feature is very primitive and unfriendly.

You can lose some weight with this program but know that they are raking in big bucks for a lousy user experience!

Great app with one annoying problem

Love the app. The program helps me immensely. The one complaint I have is this.......

My weigh-in day is on Thursday. Every Wednesday on, or about, noon, all of my FitPoints from the previous Thursday are deleted. My wife and I use the same iPhone app and it has never happened to her. Not sure why this continues every week for the last several weeks. If anybody else has this same problem, please post it so hopefully it will get fixed in a future update.

Life changing app!! But...

I love the various features such as sleep tracking, food tracking, activity tracking, and different workout videos an audios. I noticed that when you order from a restaurant, the only restaurants that come up are chains. One thing to make this app even more great would be able to have “restaurants in your area” feature where you can track points form there.

WW have changed my life!!

I have never been able to diet but with WW I am able to stick with it!! Having the app has made this the BEST choice of my life!! My life has changed and is absolutely the easiest EVER!! You don’t miss out on your favorite just the portion and way you eat things super simple!!! With the WW app you can scan the item immediately and it takes the hard part out of the whole process! I can’t say enough!! I LOVE IT!!

Water

I love that you’ve added water tracking to the app, but it would be great if we could add the amounts as we drink them. Rarely do I drink a “20 oz” or “17 oz” container every single time I consume water. Having a pre-set amount is not user friendly and a bit cumbersome. The way it is now, I have to keep track of my consumption and then only be allowed to enter it AFTER I’ve reached my pre-set container amount (multiple times/day).

Please re-think.

Very pleased!

I have tried a number of different diets, Needless to say none of them worked for me..A friend of mine told me I should try this app. I have to say it is by far the best decision I have made! You can eat what you want but just stay within your number and color! So easy and I love the role overs too. For me it keeps me eating better and I Darya within my number. I lost 10 lbs and still going.. it really is the perfect diet in my opinion.. 👍👍👍👍

More Icons needed and water accountability

Sometimes a heart is not the appropriate response to a post so it would be great to come up with another icon for supporting someone going through a struggle.

Add a feature to track your 64oz of water each day.

A message ability to connect with another outside of publicly on Connect would be nice so if you trying to meet up not everyone has your contact information.

So helpful, but a little glitchy since changing to myWW

I love that this makes it so easy to track food and activity! But since the change to myWW, my app sometimes gets stuck when searching for the items I input, and sometimes can’t find it even when I tracked it just recently or it’s a favorite. I’m hoping they can work out the bug, because otherwise it would get 5 stars from me!

The Best

The WW weight-loss program is the best it’s so easy now and with the app to scan everything and know your points is wonderful I just love using the app and I love going to my meeting at the synagogue on East 12 street in New York City Robert is one of the best I have a came across for this program and easy to speak with and learn from. Great Great group I was 10 pounds already in two months and I’m looking forward to seeing more great results

Thank you

Fairly good

Mostly I love the weight watchers app. The only difficulties that I have is trying to find equivalence in the list of ingredients to find out how many smart points they are. My wife and I use this app. but I wish that people could share their great recipes via air drop or email to cut and paste to make things easier.I especially love the feature to scan products to see how many smart points they are. I would highly suggest using this app for any dietary modifications.

The WW App is outstanding

Not only is the WW program the single best weight loss program I’ve ever tried (and I’ve tried several)...but the app is the cornerstone in a toolbox chock full of tools for success. The database is robust, the activity tracker contains every possible way to earn fit points, and the scanner takes the mystery out of grocery store guessing games. The app is intuitive and allows for simple tracking of foods and points. Thank you WW!!

Makes following WW so much easier!

After years of looking up and calculating points and trying to remember to write down everything in a food diary, this app puts everything at your fingertips, actually making it fun. Plus it includes so many extras - testimonials, recipes, chat groups, etc. while a few of the things are not intuitive to find, they are there if you search for them

Nice Science, Consistently Freezing App

I like the WW idea and I love having an app to track my meals. However, what I absolutely hate, is how the app freezes every 65 secs. I am NOT exaggerating. I’ll add one meal and it freezes. I’ll search for one item and it won’t track because it freezes. This is the only downside. It almost makes me not even want to use this app but since I signed a 3 month contract I will continue to close the app after attempting to add ONE ITEM at a time. This is the ONLY app on my phone that does this. What good is great science if I can’t functionally use it as often as I eat??! Can y’all fix this please? Thanks

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

I absolutely love this app

I reached my goal of losing 30 lbs over one year ago and achieved lifetime membership of which I have maintained and feel the best I ever have in my life. The app is wonderful because whenever I feel I need to truly count points, it helps me stay on track and or if I need new recipes, ideas or scan something it’s very convenient. I absolutely love it and it saves me so many times from making a bad choice!

Why did you move it?

Isn’t your weight loss chart the epitome of the journey? Makes absolutely no sense to be in the profile menu whatsoever. A profile is something you set and forget. Not something you need to visit everyday. Really bad decision from a user experience perspective. Watch your stats and see accesses of weight loss chart plummet. It should in fact be on the home screen of the app if you really want to reinforce behavior.

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. We do appreciate your feedback and it will be forwarded to the proper teams for review. Best wishes!

--WW Customer Care—

Makes a healthy lifestyle so much easier!

I love the WW tracking app. It makes it easy to stay within your allowable points. The interaction with my Apple Watch is easy and a great help to keeping fit points and step count. The recipe builder allows you the freedom to make what you want and keep track of the points so you can choose healthier options. All in all this app is the main tool that has helped me lose the weight.

Repeat offender

My health (weight) journey has had its ups and downs, but for whatever reason this time WW is working. I’ve been at it for almost a year and everything about my relationship to food has changed. Most importantly, though, I’ve learned it’s not about reaching the ultimate goal: it’s about the journey.

Love the app. Makes tracking so much easier. I have direct access to recipes, meal ideas and the recipe tracker is very helpful.

Help!!! This last update ruined everything!

I have not been able to track points for 3 days!!! I keep getting error messages that I need internet connection which is not true! When I'm able to finally track something I realize many of favorites are gone or wrong pt. the loss of being able to track multiple foods at once is the not an update, seems more of a downgrade! WW PLEASE FIX THIS ASAP!

Love this app

I love the scanner! I walk around the supermarket looking scanning foods for points. I also love the quick add category for foods that are not easily found, such as my French omelette. I have been tracking my weight journey, and love the visual of the graph to check my progress. Of course, I love looking up new recipes and trying them out. I’ve yet to use “connect” but know it won’t be long before I do. This app is extremely useful.

Excuses eliminated

I love this App. I look forward to all its encouraging icons. It's a one stop shop for keeping track of everything. I've gained so much knowledge into how points are awarded and as a result I've become a savvy shopper and understanding the marketing of food product. Thanks to the scanner I know ahead of time if I really want an item or if it can wait.

I like tracking my active hours. I'm encouraged now to be even more active.

This is a great app.

Needs Work

I hope this gets read by someone important. The app needs a better search tool and an easier access to the restraints. When you look things up in the general search that don’t have a barcode it’s not easy to find. I find myself plugging things in from my fitness pal into this app because I can’t always find what I need. Maybe I don’t love it because I’m young but it’s in need of a Breyer search and re organization. All the extra stuff on the primary tracking page is cluttered. The diet is great the app is not.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Awesome tool!

Couldn't live without it! Easy to track my food (including my recipes and meals), and syncs with my garmin activity tracker to automatically update my fit points. Love the connect feature. It does have glitches every so often that shut the app down every time you try to track, but they usually fix it quickly. So much better than back when it was all paper tracking!

Weight watcher mobile app

This is so helpful to first of all track while you go if you are not home. Second, i love being able to scan almost anything in the grocery store to check or compare points. Third, the restaurant guide is extremely helpful when deciding what to order from a menu or deciding where to go. I love it all and find it a tremendous support on my journey to become healthy. Thank you so much!

In Love ❤️

I just cannot express how happy I am with the improvements to the WW app over say the past year or so. It’s so integrated and easy to use. Finding foods and adding them has never been easier, and the overall look is so nice. And don’t get me started about how much I love Connect! I feel like there is so much Oprah influence here when it comes to a mind, body, spirit connection. It’s a great, new direction for WW and I’m quite frankly in love with it!

No response from WW

I am a lifetime member and in maintenance mode, but still rely on WW apps to stay on track (esp during the holidays). Unfortunately since the last update my favorites do not show up in this app or my iPhone app. I have emailed WW three times & no response. How sad that they could care less after I (and many others) are paying $20/month for years... Too much to pay for something that does not work properly

Love the WW App! Easy to use and let’s me quickly track and make my choices.

The WW app is awesome. I love how the WW program lets you decide what you want to eat and the app provides you the tools and information you need to make great choices that fit your preferences. The recipe options are great. The added mindfulness and activity options within the app are an added bonus that are more powerful than most realize - Use them!

Helps keep track and put things back

When shopping and using the scan on this app and I see a huge high pointer food item I put the item back if not worth the points. I’ve found loads of things zero and low that I stalk up with regularly.

I was put off using it for quite a while when the app was too slow to use and took ages to add points. It’s better than it was so back using it again and glad for it.

Also like the recipe ideas.

LOVE this app

I love this app! Love the quick scan, love the automatic tracking, love the positive members! Thx. Some things that would be great to update-a way to save ww connect comments & their recipes so I can quickly look up a past post & not search & search. Also when I leave a comment for a ww connect member there’s no way to send them a picture. Ex. ww buddy wanted examples of a 3 point snack. I had no way to send a picture of it in the comment section. Thx!

Love the New and Improved Weight Watchers

I am a lifetime member who went “off the wagon” for a while and came back to WW because signing up and going to the meetings is the only thing that works

for me.

I LOVE the app and I especially LOVE the scanner which is really helpful. I couldn’t

believe how many points I was consuming before I started. I am SOOO happy to be back because I am in control now and feeling better about myself even before my first weigh in.

App has so many issues !

The chat feature keeps logging off in middle of finding answers or maybe they hang up .

Glitch with settings of weekly points and meeting weight in date not sync with actual day weight in so points shown wrong .

Sign in problems . When chatting must give pw so must change password after chat then again issues .

Foods not found most of time . Even the barcode does not always work .

Needs a big time update !

Activity tracking

I am doing WW online only...no physical meeting. I am very active and I don’t understand my activity points...I did WW years ago and was able to have more food points due to my activity. I know I will lose weight quicker if I don’t consider my activity, but I am weak from hunger because I am earning 10activity po8nts daily... :(. Need to give more information for online users how to use points...a Weight Watcher For Dummies video...haha

Activity points

The WW app is a great tool to guide you on your weight-loss journey. The only thing that I would like to see improved, is that you can’t see activity on the same page as your food points. It doesn’t allow for seeing how many points you may have gained with a particular workout. Even if I don’t want to exchange points for my exercise, I am still interested in knowing how many points my workout translates to. Other than that the rest the app is great.

Thanks for taking the time to submit your feedback and suggestions, Claire. We will pass this long to the appropriate individuals for consideration. Best wishes!

-Weight Watchers Customer Care-

Feature requests

I like the app in general. Works well for tracking points, creating recipes, and locating new ones. With that said, I have several suggestions that I’d really like you to consider adding.

- need a way to share a recipe that I’ve created with a friend so they don’t have to manually enter all the information. Would especially be useful for myself and my wife as we are using this program together.

- on a similar note, would be great to pull in recipes for other sources such as Pinterest for example to speed up entering new recipes.

- should be able to share via social media as well. This should include progress, exercise, new recipes, etc. Currently only works within the community only.

- would be great to tie in activity from my Apple Watch into the app for tracking exercise.

- need to add a better way to contact you regarding the app and suggestions.

Great App but the Connect part is not as good as it could be

I love the app. I use it multiple times a day. It’s easy to find the foods I need to track, the scanning camera makes shopping easier, and I can almost always find what restaurant I want to track my meals. The only thing I don’t like is the Connect. I can get notifications but I can’t open the full comment on my posts. I can only see part of it. I can’t really connect with other members if I don’t know what their responses are.

Weight Loss One-stop Shopping

This app is a game changer and keeps getting better. Many essential, practical elements—tracking, recipes, fitness, information, but Connect brings the human factor to the process like no other app. Some of the functionality could be improved in Connect—for example, it is difficult to read and respond to replies. It would also be great to be able to save posts.

Makes WW so much easier!

I was on WW in the 80s and had to write down and calculate every bite I ate. It was cumbersome and annoying. I love the app because it makes staying on track so much easier for grocery shopping, meal planning, portion control—everything! And I also take advantage of the Connect function for inspiration and have chatted with a coach when I’ve had questions at 11:00 at night! The app has facilitated my losing 37 lbs.—SO FAR 😊

Need an easy way to log water

I love the WWapp except that it does not have a good way to log water consumption. Since water is such an important part of health, this should be part of the app. I like how the FitBitapp has a good visual of how much water you have had in a day. One thing that would make it better is to just simply touch the cups and they fill. Each little cup visual represents 8oz of water. There are 8 cups shown since that is the average recommendation for adults. WW PLEASE consider adding this feature to your app.

Love it!

This is a great app! I love the scanner, it makes it so much easier to track. I also love connect, puts you in touch with everyone in the same boat, very supportive and encouraging. The help option is also great, I've used it a couple times, puts you in touch with a a weight watchers staff member. I wish there was a way to send private messages to others though. But all in all I LOVE the app! It has definitely helped me! Thank you !

Too many issues

I really wanted to like this app. In theory it has potential, but it has way too many “hiccups... such as when trying to update a recipe you previously entered and “oops, something went wrong “ pops up. But there’s no easy way to notify someone that there’s an issue. Sure, you can call the number, but I don’t need to talk to a coach, I need tech. Gah. Frustrating! Not to mention that it costs extra thru WW to use this app...

Love the new Zero points system

Very easy to use and it is amazingly getting even simpler w the new points system. Just print out the 0 points menu and use app for items that have points and Ta Dah!! It’s very easy. I’m glad there’s so much to eat and the restaurant guide is just great, I don’t think there’s not a restaurant on it. Makes losing weight easier! Keep up the good work WW, that’s why you have stood the test of time and survived all these years!!

Needs improvement

No way to give feedback in app other than to do review.

No way to view just the recipes you marked as favorites. Mixed in amongst all your foods.

Would be nice if u could update a shopping list app as u select recipes and indicate what ingredients u do not have.

And would be nice to get list of recipes for the ingredients you do have.

Only App if on WW so no choice. Frequently says not connected Internet and saves food offline which then isn't included in points and never updates the points even when no more error message. Note this happens when connected to internet and all other apps work.

No response to emails on issues. Doesnt have half the restaurant foods that My Fitness Pal has. Can't search just favorites. Can't edit favorites to update spelling. Limited in number if favorites. No advance search. Search on salad and get tuna salad and salad dressing.

Go explore

There is so much to see in this app- that it can be a bit confusing and over whelming. Persevere!

When I need a boost - I go to the different social groups on there… you can join; crafting, hiking, books, Green group etc. These are a boost when I feel discouraged or need to recommit.

The more I discover the more I love this app.

I just found a whole section of audio exercise programs. Can’t wait to check them out.

The App has made all the difference

Ww took a huge leap ahead with the app. Back in the day you were struggling to figure out points and track. It was a much more difficult and tedious program.

Now with the app you can track anywhere and find points or make good guesstimates.

Also you have walk talks and meditations and quick videos and you can catch a “meeting” anytime it works for you .

Disappointed on starter kit!

I was told and saw on an email that was sent to me that the starter kit would contain samples of the food that I may purchase at least a few. All I received was a book a cookbook a flipped book like you would receive in your first grade giving you encouragement a bag that is useless in a water tin that is also useless. What is this the incentive for me to signed up for three months I don’t think it works

WW APP

I use the app several times a day to keep myself within my points allowance and to peruse the incredible changes members have made on WW. These stories inspire and encourage me to keep going and stay accountable. I also gain helpful hints from member’s posts

The articles are also helpful and enjoyable.

I love the visual of the weight loss graph which encourages me when I see at a glance where I’ve been and how far I’ve come in my weight loss journey.

I have also used the walking app and it helped me go an extra round as well as teaching me some breathing and posture techniques as I was walking.

The recipe builder is another tool I have used which is great for more accurate tracking. I have used the tracking tool every day since I came back to WW in September.

I love the app!!

Best most helpful app

I’ve been trying to lose weight for a long time by myself, fad diets, cold turkey nothing seemed to work and I always packed the pounds back on plus some. So my nephew, sister and I all made a pact to lose weight right before Thanksgiving 2020 . I decided to join ww app and what they did was gave up! This app and all the coaches, people, information and recipes tips tricks and more has brought me down 41+ pounds and still going!!

I find kindred spirits on this app!

There is nothing better than support to persevere through good and difficult times. Connect does that. Easy tracking on the app and lots of recipes that keep food interesting. I am also impressed with the variety of fitness programs offered free. I started a plank challenge today that reminds me each day what to do. All about making lasting healthy lifestyle choices. This is the best WW version ever!

Better access to Saved Recipes

I’d like to have the Saved Recipes be more accessible rather than always having to scroll down to access Explore All Recipes (which is tiny font) and then clicking into the Saved Recipes. It would be very convenient if it were more visible and higher up on the page like the barcode reader (which I use alot!) so you could get to it quickly.

Keeps me focused

During these stressful times it was good to get back on the points and healthy eating WW has provided for me. I have been a member for many years and this program has it all. From eating liver once a week to only 4 eggs a week we have come far in losing and maintaining our goal weight and I am proud to say WW has guided me through it all. The app is the best thing ever! Thank you for being there through the years!

Easy to use app

App usually works great and love all the things it does/offers. A few beefs I have though is, for one, though I am “saving” a number of recipes, meals and or ingredients I often eat, when I am doing a search they rarely pop up in the beginning. And secondly,the pantry list seems to be very limited and when I have added an “ingredient” not shown immediately I often cannot get any results with that ingredient when I know there are recipes with it.

Finally a program I can follow.

For the first time ever, I actually like tracking everything that impacts my weight. And I love that I only answer to myself. The barcode scanner is fantastic.

I lost 15 lbs the first month. I feel like I’m fixing my lifelong habits that made me overweight in the first place. I check in with myself all day long, but I look at the entire week when tracking my points. It’s so much easier that way.

WW lifestyle

The WW app is the best aid to keep on track, not only tracking points but in helping with decision making. The scanner helps me choose the best food options. You don’t need to carry books or paper tracking journals- all you need is there. Also there are activity options, direct one on one coaching, recipes right at your fingertips. I think the app should be marketed more. Unless you go to WW you don’t know its there.

pretty good

I like the app in general, but there are definitely some glitches. There are periodic "no internet connection" messages that are not true. You cannot search your "scanned items," and therefore have to scroll down a long list, or just type it in. I do like the way it helps tracking both food and weight.

Since the changes I do find a little too busy and cluttered.

Let us Organize the Dashboard!

I’m recently starting again on WW and the app is honestly overwhelming.

1. Trying to create my own food (I don’t always trust the food submitted by users) is nearly impossible to find/create in the app.

2. The water tracking needs to be able to do single ounce increments. A 12 ounce sparkling water is impossible to track at 8oz or 9oz.

3. There should be the ability to remove some of the beta items like the, “What’s in your fridge”.

4. Just in general I need more control over the dashboard and/or the ability to dismiss articles, etc. that I’m not using for the day.

Love the program, some app frustration

I love the program, especially Freestyle. I also love the support of the app to stay on track. However, for a long time I was having problems w/ autocorrect spelling on the app. I contacted customer service numerous times, to no avail. Finally, this week I stumbled on the solution to my problem myself. I’m not frustrated w/ the app, just the lack of customer service support in resolving my problem.

Great Tool on the Go!

I have been using this app for a few months now and really like the convenience of having the program at my fingertips. It makes it easier for me to stay on track. I use this app more than the "online" tools.

It would be awesome if the food search feature was s "smart search" and found foods that were spelled incorrectly (this feedback for the online app, too)

Really useful

This app is really good. You can track your points, your exercise, find recipes, connect with others, and more. No more little paper logs and the entire thing works really well. I could not live without the barcode scanner! I would love to see it be searchable within a restaurant rather than having to scroll through every menu item. And even to be able to sort restaurant items by point value would also be super helpful.

Most practical health and diet plan system

I’ve done well with the online system in losing 40 pounds and keeping it off over two years. I love the zero point foods when I feel I need extra nutrition/snacks. I love that just about all the international foods I eat are in the system and it works well. My husband is from India so I eat a variety of different foods but can count my points easily and it doesn’t take me long.

Why are you making our busy lives harder?

I have done weight watchers before, and I love the program. However, this app is garbage. I used My Fitness Pal for several years before coming back and I am sorely missing some of its features. Tracking is one of the most important parts of losing weight, but I don’t have time to manually enter recipes one ingredient at a time. How about adding features like: being able to bulk add ingredients and then finding matches for them, converting a picture taken of a recipe to an ingredients list, or even importing a recipe from an online recipe blog. It’s 2020!! We have the technology, and it’s time you all caught up!

Everything You Need

The WW app is always getting better. It’s true that you need to join WW for the app to be helpful to you. But if you are a member, you can track food and exercise, read weekly meeting topics, Zoom with groups around the country, save recipes, etc. I love being able to scan bar codes at the grocery store and see Smart Points. Recent updates enable you to track sleep and water intake.

Love it!

I joined Weight Watchers on January 1, 2018. I was s Life time member many many years ago and usually struggle with about 12-15 extra wanted pounds in the late fall/winter. This is my first time using the app and it’s so easy! Love scanning new items in grocery stores or plugging in a recipe of my own at home. Doing very well so far...10 pounds down in 2 weeks! I’m amazed....I’m usually very satisfied and I love being able to grab a piece of fruit anytime!!

Extremely Useful and Reliable

I turn to the app at least 2-3 times a day for food references, checking for point values while at the grocers, planning a meal, or noting whether my exercise level is where I want it to be. I would like to see improvement on the “update” mechanism, to facilitate the ability to change my mind about a food, portion, or whether it’s breakfast, lunch, dinner, or a snack. Otherwise, the app is nearly perfect.

Awesome database for tracking

This app makes tracking ALL foods so easy, which in turn makes it easy to stay on track. I have been to some restaurants that are not already included in the database, and all I had to do was ask my server for the nutritional information on what I ordered and she brought it to me so I could add it to the database myself.i love participating in the Connect boards and getting inspiration through the awards that I earn. It makes my weight loss and health journey fun!

Great Tool!

I first used the WW app 6 years ago and lost 75 lbs / 34 kgs. The app changed and became useless to me, leading me to withdraw from the program. I tried other plans but gained half of my weight back. I came back to WW 4 months ago and found the original app was not only back, but improved!! I have the app again and have lost 22 lbs again over the last 11 weeks and will achieve my goal again with this wonderful tool.

Weight watchers success

I have used weight watchers for weight loss

3 times, years ago when only meetings were held and points weren’t used. When I returned to weight watchers many years later, the app and the points calculator made it so much easier to stay on the program. I reached my goal even struggling for the last few pounds.

This time around it has been much easier to stay within my points and reaching my goal.

I totally rely on the points calculator to keep my weight

on track and reach my goal.

The only area that I am disappointed in is that by using the online approach, you can never become a lifetime member.

I have now reached my goal for the third time and must continue to pay monthly to use the points calculator, my best tool.

Listing of previous meals I have eaten

I do not like the way I access previous meals. I have been using this App for a while. It would be very useful to go back and look at all my meals for a week at a glance to see which meals worked the best for my weight loss. I want to see an entire week’s meals on one page, preferably printable. Can you make this happen? In the world of apps, this should be just a few clicks away. Otherwise we have to resort to tracking it somewhere else.

Miss water reminder

I love the app, it works perfectly fine and integrates several functions, but as a long time weight watchers follower, I remember that the old paper diary had a water reminder counter, and that is something that I didn’t find in the app. I frequently forget to drink water and would love if the app would remind me of that, specially considering that the good water reminder apps are always paid and expensive. That was the only reason why I didn’t give it 5 stars.

It’s so easy!

It’s so easy to use. I love it! I’ve tried WW before but it was to much work and time consuming trying to figure out points, so I had to guess a lot. I wasn’t successful. This app does it all for you. The bar scanner is the best!!!! I sinc my fit bit so I can easily keep track of my activity. What I like best is I can plan my meals and points for the week and adjust when life happens and I never have a day that I feel I blew it.

Glitchy and cluttered

For the most part this app does what it’s supposed to and for that reason it gets 3 stars. The missing stars are because from day one I have had 4 notifications for the “Wellness Wins” section even though I have clicked on everything and deleted all messages. I have uninstalled and reinstalled the app twice. The app is also cluttered with a lot of extra articles and things that just make it hard to find what I really need. Sometimes tracking food or creating meals can get complicated too.

Losing Weight

Love , love the WW app. You can learn so much in helping you lose weight to get to your goal. I especially love the Community group with all the support from others and getting recipes, and good buys suggestions. The chat part has been very helpful to me several times when I was not sure about points for a certain food. The overall app is the best ever in all areas to guide you through your weight loss!! Excellent!!

Love it!

I’ve been in and out of WW throughout my life, being able to scan and look up foods, instead of buying a bunch of books like we used to and being able to have everything at the palm of your hand, easily accessible wether you are in your kitchen, at a restaurant or at a party, and being able to sync the app to your Fitbit tracker and scale are game-changers. It makes getting healthy easier and more fun.

Love it when it works

Now and then it won’t open, it will get stuck on the loading page. No amount of waiting, restarting (phone and app) or uninstalling/reinstalling fixes it. It works when it pleases. It doesn’t happen often (once every 1-2 weeks) so its not the end of the world. I like the interface and I like the ability to connect with other people and the other features offered, such as recipe searching and food suggestions.

WW app is a huge help

The app is a game changer, but WW needs to increase its database of recipes. Only about 50% of WW’s monthly list of suggested recipes show up in the app, and the same is true for most of the recipes in the WW official cookbooks - and I’m talking the 2019 cookbooks, not older versions. This isn’t an app issue, it’s a programming problem they need to address. Also, they need to make the voice feature easier to find and activate so you don’t need to waste time typing in all that information!

Love this app!

I love the app and use it exclusively to track. I recently rejoined WW after a 6 year absence and lots of things seem to be improved. One thing I haven’t found yet but would love to have is the ability to import recipes from other websites or even if I could copy and paste the whole list of ingredients instead typing in each one individually. That was a feature in My Fitness Pal app that I used frequently.

Blue dots

I would like to see different colored dots..ie red if you’re below your dailies (will also encourage tracking) blue if you stayed within your dailies, purple if you’re within dailies but have eaten some of your weeklies and maybe green if you’ve eaten dailies, weeklies and even part of your fit points and maintained or had a loss for the week. When looking back it’s easier to see at a glance whether I’ve had a successful week or bad week. I feel let down when I lose blue dots for eating my weeklies.

The app

I simply could not live without the app and the website and connect. So happy Oprah is part of it all, I am a long time weight watcher user.

I love the new plan, I simply decided I will use it for life I am here to stay it can only continue to improve.

If ever in my journey I had the opportunity to meet Oprah I would be elated, oh heck if she even emailed I would fall over with joy.

Thanks weight watchers you are a very important part of my daily life. Cheryl D.

App Improvement Suggestion

This app has come a long way since I first used it years ago but I think there is still room for improvement. I’d like to see a way to filter the restaurant search. If I use the restaurant meals by points search, being able to then filter by restaurant name would be very helpful. If search the restaurant name list it would be helpful to then filter by points or meal keyword. Scrolling through the lists without a filter takes way too long. Hope WW reads these reviews and considers my suggestion.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Enjoying the new site!

I like the new site! It has what I look for daily and I like the “all in one” style. The community part helps me stay motivated and on track.

The one feedback I would give is I would like to be able to report a scanned item if it is wrong and create one for my use. There are several that I use regularly and I have to search for mine rather than scanning the item. One example from last night are the ultra thin home run inn pizzas (all varieties).

Makes Staying on the right path easier!

everything is available at the click of a button. able to access a plethora of restaurants. now i track every day;)! only thing i would change is adding food to tracker. you have to keep going back to add foods from same restaurant. would be easier if you could highlight multiple items and then add to tracker.

Continuous Improvement

The WW app gets better and better with each upgrade. Sometimes there’s a short learning curve on how to use the new features, but that’s generally overcome quickly. Usually, I have this problem because finding the new features doesn't seem intuitive to me. The other thing I find unnecessary is having multiple point calculations that members have made for an item appear when I search for it. Keep up the good work!

OMG Do I Love WW!

Hello Florine and Oprah!

This WW is fantastic! I’ve been on Weight Watchers 2 previous times and quit each time never making my goal. I’m not quitting this time and it is due to the ease of using this app. I don’t have to carry paper and pen with me in order to write everything down. I keep my go to breakfast menus and meals in the My Meals section so instead of having to enter every item, I just click one button. I don’t have to carry books with me to restaurants or the grocery store. It’s all at my fingertips! If I’m at the store and forget an item in a recipe, it’s at my fingertips! I’ve even synced my Garmin Fitbit to the app so I’m counting steps all day long! You have literally thought of everything. This time I’m getting to my goal! There’s no stopping me now! Thanks!!

Peace,

Alicea

Very helpful

WW’s app has helped make tracking more convenient. More importantly, I love that it is a positive social media platform with the focus of helping each member become the best version of themselves. I have done weight watchers before but I never felt as connected and inspired by other members as I do now. The only reason I gave the app a 4 is because I’d like the app to have a daily journal section where we could track and reflect on how our days/weeks are going as well as goal set.

The WW app is great!

I’ve been using the app more and more over the past seven weeks and I’m still discovering new things about it! It makes tracking incredibly easy! You can see other people’s successes and be encouraged by them. You can find recipes, and enter your own. Yesterday I discovered a way to divide a meal/side dish/ snack to reflect the portion I’m eating—ie 1/2cup instead of 1 cup (which means half the points!). This app is the key to my success!!

WW App

I find the app. pretty easy to use, which I like. I’m still learning more about it. I like to be able to put in my recipe and calculate the points. This helps me so much to stay on track.

One thing confusing a little for me is: the extra points are added on a Monday but my meeting day is Tuesday or Wednesday and I should not use those extra points until then. It may be just me and I’m sure you aren’t able to add them on everyone’s new week.

But I am very happy with the app.

Updated 6/7

Well, the app finally acknowledged that I’d lost 5% of my body weight. Trouble is, I passed that milestone in February. There’s no other programmed reinforcement, which for anyone who know anything about human behavior, is problematic.

I still loathe the social media focus of the app and want a way to turn it off or block it entirely. The connect feature wrecks the whole experience for me. This continues to be a barrier, and my requests to remove it go unheard.

In addition, the app still doesn’t seem to track milestones correctly. I’m down 33 pounds, and the last time I got feedback about that was my first week- previous versions seemed to do this every 5 pounds. Consider the schedules of reinforcement here, or get a behavioral scientist on your team to do that for you.

The parameters of the actual program are great. I’m happy with those, and with many of the features of the app.

What I still want: an app that programs for reinforcement/feedback without having to involve social media for it. Please fix.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

Love WW

I’ve been a digital and studio member for over a year and have lost over 80 pounds. The app helps me track all meals and stay within my points. The database is good and members can add to it. I like the feature that allows sharing of items entered with other members. This has been one of the best decisions I’ve ever made and I’m optimistic that I can do this for life. I highly recommend WW to anyone who wants to lose weight or maintain a healthy weight.

My life saver!

The WW app is what keeps me on track and ever moving towards my goal weight. Even when I fall off the wagon, so to speak, it is the app that will chastise me more than anything else and will lead me to change my eating habits toward more nutritious choices. And there are all those opportunities to connect with other WW members and view their successes! It’s fab!

Only one occasion problem...sometimes I have problems accessing it. Maybe a server issue???

WW Phone App

I love using this Application it is normally easy to use. It helps me stay on track and it's easy to count my points. I'm so excited to be on WW as I'm loosing weight!!!! Thank you for helping me I love this phone Application!!!!!

Mamaw Donna

I’m into Weight Watchers for several months now and still love it. The phone app is awesome as I can use it to scan the foods I would like to buy. If they have too many points then I don’t buy them. This point system is great I’m still loosing Thanks to the phone app. I just LOVE IT!!!

Weight Loss Made Simple!

I always struggle to lose weight on my own. The Freestyle Online App makes it so simple to know what I’m putting into my body by tracking food and how active I am by automatically syncing to my fitness device. The weight is flying off me and I felt better in just days. What a motivating system! WW will always be a part of my health from now on and I can already see my goal weight finally being achievable!

Handy, helpful, a few glitches

I like a lot of things about it: scanner, tips, encouragement messages, and more. I think there needs to be a way to just add generic points because some serving sizes needed are not there or foreign foods, restaurants, and items. Creating food items is possible but not always for certain items. Otherwise, it is a marvelous improvement from the days of the 90s when I joined before and all we had were the books. Well done!

Tweak a Couple More Things!

This app has vastly improved in the past 6 months, specifically the added blocking/safety features with Connect. I would like the app to include more checkoffs showing the old WW Healthy Guides and a daily/weekly breakdown of calories and macronutrients similar to that in my Fitbit App. Double tracking for this information is time consuming and I plan to stick with this program for life so this additional information is important as this is a lifestyle change, not a fad diet.

App needs some tweaking

This may not be the biggest blunder, but In the activity menu where the two big bubbles are, (the points you earn and your fit points goal for the week) they are never there, it’s a blank green screen. I like seeing how far I am, it gives me motivation to work harder towards my goal. Please fix ASAP. I have noticed that it’s been running a little slower as well. Tried restarting my phone and restarting the app, but it’s still going on. 🤷‍♀️

Sorry about this. Please update to the newest version to resolve this issue.

Not sure I like the free style

I eat healthy foods. Mostly zero points now. This new point system gives me a lot more snack type food. I feel a bit less in control now. I am about to Put the effort in the new system. I lost 20 before we left country and when back the new system was on my app. It was hard for me to get on track. No loss in a few weeks of not tracking on phone. I am now trying being more dedicated to tracking. I hope this will work.

Would be five stars but there are a couple of issues

1. It suddenly stopped syncing with my Garmin fitness tracker, so I’m not getting credited for my fit points anymore.

2. There aren’t enough serving options for some foods. If I have a tsp of something that only measures in cup size, I can’t track it.

3. Multiple items fruit aren’t assigned point values with the new system. With the old system all fruits had points. How would you know when you’ve hit that magic fruit threshold of grapes?

One of the buggiest apps

I recently joined weight watchers and rely on this app to keep me accountable in my day to day. I’ve had installed for 10 days and have run into issues on 4 of them. Right now I’m trying to update a meal and an receiving a ‘connection’ error. I am thoroughly disgusted and haven’t been in the program long enough to have/know of an alternative. While it won’t make me quit the program, I wish I had a number of whomever wrote this app so I can share my frustration. BTW I am an app developer and understand when software goes wonky - but this is one of the buggiest apps I’ve used on my phone. And WISH I could do the program without it!! Aaagggghhhh!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Enhancement request

Overall I really like the app.

One issue is the recipes. I can’t tell if they are official WW recipes or ones created by members which don’t always have the correct point allocation. Is there a way to tag recipes as official vs member created? Also, can you add a feature to calculate ingredient list to be able to half, double, triple or quadruple recipe quantities?

Second is an enhancement request to give subscribers with the ability to create weekly meal plans and respective shopping lists.

We welcome and appreciate your feedback. This will be passed it on to the proper department for review.

--WW Customer Support--

WW App

The app is terrific! It’s what keeps you in check when you track your meals & exercise routines. Wonderful articles for both a healthy body & mind. Tasty recipes galore; the best part is the recipe builder (where would I be without it?). If you have any questions there are coaches & WW community on Connect for spirit lifting, friendship etc. I love the virtual workshops, WW Wellness win rewards & so much more. Hands down, WW is the leader in being the best lifestyle changer around. Thank you WW!

Great weigh to track and make good choices

I love the user friendly nature. I use the scanning aspect of the app often. I love the syncing with my AppleWatch! I also like the Blue program when I am doing alot of biking or running activities. On blue, I can eat high protein zero point options when I am hungry. I am in control of my weight again. I use the green program most of the time to maintain. I am enjoying the sleep support such as music.

Makes tracking fun

And if you track, it really works! Brutal honesty will win the day.

Tracking activity has gotten much easier, which is a game changer.

My two complaints is the difficulty of making my own recipes and foods on the main website, and the difficulty with searching for foods - the foods that come up often make no sense, and finding what you want is very hard.

Forward, Faithful, and Fit

Moving and losing (this is a good thing). I love the point system. I ride an indoor bike at home daily. Between that and WW I’ve lost a total of 20 lbs. which has put me at my weight loss target goal. When I first started WW my husband noticed within 2-3 weeks how well I was doing and was inspired to do the same. Today he has lost a total of 55 lbs. He is an exerciser as well. Thank you Weight Watchers for your inspiration.

Packed full of features

The app is packed full of features and information to help you with your weight loss journey. I just wish when viewing recipes from the techniques section you didn’t have to go all the way back to the original techniques screen. You should be able to go right back to the list of recipes you were viewing. Seems like a bug that needs to be fixed but everything else in the app is great!

C’mon give it a try!

THIS!!! This is the IT I’ve been searching for! It’s not a miracle cure in a bottle, it’s REAL FOOD, with REAL PEOPLE supporting each other in a true and POSITIVE, NON-JUDGMENTAL way — because we all have good days and bad days. WW didn’t Ask me to change anything, rather when I started realizing how many “points” the stuff I ate would “cost” I STARTED TO MAKE BETTER CHOICES!! So I urge you, just give yourself the chance to be Successful. If This girl can do it, trust me YOU CAN DO IT TOO 💜💜💜

Just what I needed!

WW is just what I needed after gaining “The Covid…20!” I lost weight years ago after my youngest son was born going to weight Watchers meetings and keeping a physical journal of my food and activities. The app makes it all so much easier! I love having access to recipes, workouts, audio lessons and more right in the palm of my hand! I have lost almost 10 pounds in just over a month. I am more active and less stressed. -Thanks WW!

Easy and keeps me on track

This app is absolutely the best. It’s a godsend when I’m food shopping. I scan as I shop. I know how many points are allowed for everything I buy. I track my points daily for every meal and snack and it keeps me in check. I don’t feel deprived at all. Still eating all the foods I love and found alternatives to the ones I don’t. Couldn’t have lost the weight without this essential tool.

No more Yo-Yo Dieting!!

I am a Yo-Yo Dieter.. (ugh). But this year, WW changed all that for me—with O point foods, Smart Points, Delicious Recipes, a fun Saturday am Coach, AND a mobile tracking APP. I can scan point values right in the grocery store or restaurant for choices I want to make and those I do not!! I haven’t been this excited to lose weight/get fit/stay on track in years!! Thank you WW for a well designed & thought out program💝 I am delighted to eat well & track it!

Great for Accountability

I have been using the WW app since January 2021 and have lost 40lbs because I have the accountability I need to keep me on track. It takes two! I have been pretty strict with entering every little bite to the T.

One thing I wish would improve on the app is some areas of navigating like recipes and some very simple items are hard to find.

I’ve been very happy with my results in my WW journey so far and will continue to use this app. I highly recommend it!

Without my App I Would Have Been Lost The Last Year

During this very difficult year plus of Covid I would have been completely cut off from my WW if not for my App. It has helped me keep track of my food, helped me go to sleep with the wonderful meditations, had encouraging words to keep me trying plus given me wonderful recipes. Plus I have enough reward points from tracking my food to get a nice gift! I love my WW App!

It Works!

I have been using the WW app since July of 2020. It has helped me to consistently lose weight by helping me to be accountable to myself! I am able to easily track my food and activity choices. The community is a wonderful bonus and the he support we offer one another, along with the celebration we can share, is invaluable. I highly recommend this app for making real lifestyle health changes!

Almost awesome

Let me start by saying that the program works if you can make the app work. I know this, because it was working fine for about a month. Now the app keeps logging me out, which makes it really complicated to actually track anything or to quickly check point values on something I want to eat. Tracking is already the hard part, having to deal with the lousy app just makes me less likely to do so, therefore less likely to be successful. I really don’t need an app that tracks my meals to have more security than my bank app. Like, is someone going to hack me and put in that I ate a pizza that I didn’t really eat? Stupid.

The best accountability tool you’ll ever invest in

I do WW online and have been for about 14 months. I’m down 35 lbs and, while it hasn’t been easy, it also hasn’t been filled with crazy diets, intense exercise regimens, or tons of sacrifice. I’ve been at my goal weight for a long time now and still use this app every day to maintain. It syncs nicely with my Fitbit (walking is the only exercise I do) and is worth every penny of the monthly membership fee.

Weight loss

Easy to use the app love counting the points it helps you eat more healthy and drink plenty of water I could not lose weight on other diet so far I’ve lost 12 pounds I’m happy with the progress because I’m disabled and can’t exercise a lot but watching the food and knowing which ones are good for you and which ones aren’t help so much would recommend weight watchers to anyone thanks again love Tamara

Effective if you’re honest

This app works wonders if you can stick to the framework. I tried the Blue plan and it’s great for vegetarians overall. Very easy to follow - connects with your fitness devices and easy functions like scanning bar codes etc. love the gamification too - rewards for good behavior. However, it works if you work - if you’re not tracking and doing the right thing for yourself - obviously the results won’t come.

App

This app has enabled me to stay within my boundaries in regards to food and has been very helpful in keeping me up with exercising. Without this app to help me I most likely would be eating more than I should and exercising less. Just by entering points on a daily basis has encouraged me to do my best and has brought discipline into my life. I’m very thankful that WW’s has provided me with this tool to help me along in my journey to be as healthy as I can be.

Infuriating bugs

2 major bugs. 1-Searching for a food is difficult. If you let your phone autocomplete a word, search finds completely unrelated foods. E.g., salmon might give you soymilk, bagel, and apple. If you backspace to remove the final few letters, you get better results.

2-Often when you open the app to enter food, it puts you on the wrong date. Usually yesterday, but just now it went back a week on me. I enter a food, go to look at my total for the day, and it doesn’t make sense. Then I realize I’ve time traveled. I suppose they could market that as an additional feature.

Updates not quite right

The newest WW+ was just released but it’s not working quite right and I can’t find any place to report the issues. I tried to do the new evaluation and it looks like it will open but then goes back to the main app screen and then the search bar is pushed to the top of the screen covering the time and my battery level. I am looking forward to using the updated plan but without the evaluation it doesn’t do me much good.

New activity panel is horrible

With the latest update came a new activity panel that now hides all of your activity in tabs, small text, and clicks. Why is the tracker setup article prioritized over our weekly activity data? I only need to lean how to link my tracker to the app one time and never again. This shouldn’t be persistent on the main activity page. Please bring back our weekly activity data to the main activity screen. The new design is hard to find the information I want to see and it’s very demotivating.

Easy to use

I normally do not like to be on my phone and dreaded the thought of having to go on it often and track, but it’s actually been easy. Sometimes I track as I go and sometimes I just track it all at the end of the day. I love looking up recipes and even exercises. I love the encouragement and giving it to others. After 7 months of using it I am still enjoying the app!

Best app yet

There is so much in the scan portion. I’ll scan a barcode and the item is in there. Past versions were clunky in this regard and I had to enter so much. So, It’s great to use while grocery shopping. I love being able to check in with the community and find recipes and ideas. I feel stronger and more successful with this version of WW. Every time you make a small goal an encouraging message gets delivered.

Weight Watchers Reimagined

I use this app every single day of my life. It is my guiding light and it is my healthy lifestyle remote.

I love the fit on videos I exercise to them five days a week. Recently it’s been six days because I’m so satisfied with this app. I love plugging in my food and scanning different foods to try while maintaining and controlling my daily points. This is the best app for every single person on the planet, on their journey to a healthy and fit life!

Easy peasy!

I love the barcode reader. How easy is that? In six weeks, there has only been one product I could not find and then it was easy to use the calculator to figure out the number of points. The number of restaurants listed with complete menu choices is impressive. Also, it has served to inform me just how ridiculous some of my pre WW choices were. I am able to be wiser about my food choices.

Easy to use and track, recipes are great

My wife and I joined earlier this year and are eating better than ever. We are eating much healthier, lost weight, and have had tastier meals than ever before (better than restaurant quality). Tracking is very easy, easier than other calorie tracking apps I used in the past. Exercise tracking is limited, but werk very well for us.

Great app with great tracking and recipe options.

Been using for almost a year

I like the app, been at goal for 4-5 months. Still using to keep me on track. Wish it would still send me motivational notes and encouragement. All that stops shortly after reaching goal. You would think people maintaining need a lot of encouragement too. App gets glitchy. For some reason even if I hit lunch it will put my food in snacks or breakfast. Not certain how to get to a lifetime membership, wish that was made more clear.

They are always her for us!

During crisis WW set up virtual meetings so we remain connected. Whether it is tracking, a recipe, support or showing your progress; it is easy and at your finger tips when you need it. Google or Siri can even help. From tips to recipes it is all right there. A little difficult building a recipe and tracking same door each day but this tool has been essential in my success.

Best App I’ve Ever Used

So easy to be aware of what you’re eating and their point value. Makes keeping on track a snap. I like the UPC scanner and all the brand name foods and restaurants in the database. So much better than the old days when you paper-tracked and had to carry around bulky directories to check food points. I like the recipes, too. Use a lot. Plus activity tracker. And that I can get rewards for tracking with the app.

Pretty good!

Without this iPhone app, I would not be able to successfully stay on weight watchers. It is very convenient. My only complaint is not all of the food items that I have marked as "favorites" come up automatically when I enter them into the food tracking system. But I would still recommend this app to anyone who is on weight watchers and meticulously tracking their food intake.

Awful app- please restore the old one!

This app has given me nothing but trouble. I get a network error everyone I try to access the app. I get logged out every time I leave the app (not cool). All my saved foods and scanned items are gone. Who's idea was this?? This new app is terrible and needs to be fixed now!!!! I think 1800 bad reviews warrants someone looking into this tonight! There was nothing wrong with the old app.

Progress, but not perfection

This app has many cool features and has improved, but it’s not perfect. I wish there was a daily tally of protein, sodium, fat, etc much like My Fitness Pal has. Right now I use both apps to track my daily intake.

On the photo options, I liked when there was different filters and styles to go along with the Connect uploaded photo. When that was removed, it made it kind of boring for me.

Pretty good ... 3.8 Stars

I like very much the ability to track, scan, access to calculator, and create food. I also love Connect.

I HIGHLY recommend having the availability to print a recipe from my phone. I use my phone app ALL the time but cannot print any WW recipe unless I go to my desktop or laptop, which I rarely do. I LOVE YOUR RECIPES! But SO MANY times that issue keeps me from using them. Fixing that issue would make it to 4.5 stars! :-))

Easiest & best way to track

Easy and simple. I’ve tried others but too much info & not as simple to track. Also, the best weight loss program available. Realistic in its approach and guides you to developing good habits. You may not get fast weight loss as you do with other diets but When you lose with WW, those pounds don’t come back on fast as long as you stay on program. It’s a lifestyle and a great one at that.

Great weight loss tool

This App works great because it makes it easy to track your food intake, your physical activity and your weight all in one place, making the relationship between the three impossible to ignore. Once you see how healthy food choices and increased physical activity lead to weight loss it inspires you to continue to make healthier choices. It is more of a lifestyle change than a diet and it works!

So helpful!

The app is great for quickly accessing countless point values including specific foods from restaurants. Really like the quick access to point totals, Connect, recipes, and more. And the ability to plan out your points in advance and adjust as you go is a huge help. Highly recommend. The only thing I’d change is the cost... it would be nice if the price were less for those on maintenance.

Loving app!

I am not good at tech stuff but this app is SO user friendly! I only need to lose about 15 pounds but it has shown me why I haven’t lost it on my own!! I would get a fast food burrito all the time and it’s my WHOLE days allowance! I am making better and healthier choices! I can see why ww works because it doesn’t restrict you from your favorite foods it allows you to eat them but keeps your portions under control.

Love it

Been using this for 8+ years now and still loveit. I like being able to research my menu/points choices before I go to a restaurant. Helps me make good healthy choices.

Updated: I have found no problem with using my fitbit and syncing together. There were issues with that Health App that Apple forced on us- but had issues with it and other apps to- so not a WW issue! Have lost 250lbs and still attending! Love my WW apps!

Good App

I’ve only used the app for several days and I LOVE it for tracking. I basically have have to live this app. But sometimes I find it to be “touchy.” Like when I search for a food I don’t always get all of the results and I have to go back to the home screen and search again. Also I wish the “my day” section wasn’t complicated by seeing other suggested things like recipes. But otherwise it’s awesome

Weight gain during menopause

I have lost 38lbs, feel great & think the app is so helpful to keep me on track with food and exercise. It is very easy to use. I have tried several recipes which have been delicious. I started WW to bring my blood pressure down, which it has. I am not afraid to get on the scale anymore even though I am not at a goal weight (which I have not set so I don’t put stress on my effort). I will measure my goal weight by how I look & feel rather than a number on a scale. Thanks WW.

Grocery Store Scanning

Guides me easily to make the right choices while in the store. I can compare and analyze all nutritional values now while also balancing points. Amazingly allows me to find foods I wouldn’t have ever tried but use them now because of the low points. This enables me to have variety. The list of 0-1 point items should be easier to find. It’s a big seller. Wish I could find a webinar weekly meeting

Jenell mckinney 🤩🤩

I really love this app now I have try many different ways to lose weight and the greatest part of all is u don’t have to work out ! And it changed my appetite I can’t even eat like I use too 😬and it’s great as well for those people can’t work out 💪🏾 and still wanna lose weight. over all it works if u stick to your points it will work !!! Aka u can have a cheat meal or day whatever works for u have a blessed day.!☺️

WW App-Love but could be Improved

Love the tracking, love the journey, love connect; however, searching for foods needs to be improved as it list too many foods that don’t have anything to do with your search request and the restaurant listing should be able to be sorted by points, Descriptions, etc.

I know I can use the Smartpoint Range; however, the ranges are too tight, I just want to be able to sort from lowest point items to highest!

Other than that, enjoying the app very much!

Easy and great updated compared to 2012

In 2012 I almost made goal. Now I am back and things are going better. The meditation and exercise parts of the app are helpful add ons for me. I found an inspiring coach in Lissette in Oak Park, IL. The meetings are a necessary part of the plan for me. She is helping me to make the plan fit, forgive myself but still hold myself accountable. I feel settled in the new routines of planning and tracking(most of the time) but mostly I feel hopeful!

WW review

Overall a great app. Very helpful to keep track of what foods I ate and how much weight I lost. It’s helping me achieve my goals.

Few suggestions:

1. When entering new weight, cursor should default to the actual spot where it gets entered.

2. When inputting foods, have the ability to select multiple items from “frequent” then submit all in one single transaction, rather than each item individually (like Fitbit has)

3. Ability to share meal points with family/ friends who all ate same thing together, rather than have each of us individually add.

4. Able to create a “My Friends” group to share: meal points records, congratulate accomplishments and send encouragement (like Fitbit)

5. Expand library database inventory of known restaurant food items

Thanks,

Paul

Easy and Convenient, no excuses

By far one of the keys to success is how easy and available the app makes this journey. This app has everything; barcode scanning for easy points, recipes, workouts, meditations, social media community to keep you motivated, and incentives!!! They have literally thought of everything one would need for a healthy journey! I’m so glad I came back to WW (14 years later). WW gets that this is real life not a fad but real!

Quick, Easy Helper

It is so quick easy to use. I love the barcode scanner. That is a quick way to see how many points a frozen meal or snack is, instead of calculating every single item. The calculator is also easy to use, especially when looking up recipes that include nutritional information. It really helps me stay on track, which in turn makes me feel good about myself.

Thank you!

WW app

I would be lost without this app. It is so helpful to me. So much easier than writing everything down.

Only one complaint. The section with activities of the day , no longer allows me to type in a specific exercise I have done.

For instance I have been doing leg raises and there is no where that states that or lets me type that in. It used to have that and now took it away.

Other than that I love the app

Its a good app, but some small improvements would go a long way!

During one of the older versions of the app I could search the names of recipes people had created on their blogs and find them no trouble- these days that seems to be near impossible. Same with restaurant choices. Just seems harder to navigate these days. Also, I can never find my friends to connect with. Wish this was made easier to find as well.

Other than that- love it!

Make sharing recipes easier

My wife and I both have a WW app on our smart phones. We want to see an easy method for sharing recipes between phones that doesn’t involve me rekeying everything in that she finds and puts on her phone into my phone, and her having to re-key everything into her phone that I have added to my recipe or food lists on my phone. Something like the old Bump app would be very helpful.

Love WW app

I love the app. Very easy to use. Lots of information and easy to navigate and enter information from multiple places. The one thing I would ask to add is the ability to share/send recipes and created food to family and friends so each person does not need to track separately. Also would love if non-WW recipes online be could include scannable nutritional information for quick tracking.

- not your mothers’ weight watchers

The app provides meditation, recipes, easy food tracking, audio work outs, social opportunities with like minded groups of motivated weight watchers and more. I’m impressed by the way everyone rallies around each other when someone is struggling. There’s motivation, encouragement and food prep ideas. This is a great way to lose weight but also to balance life and become your best self in many areas.

I like it but...

I would like to give it a 5 star rating but there have been several occasions that it would not save a recipe that I loaded. I would have to go online and do it all over again. This is ver frustrating and time consuming. Other than that I love the app. It has a convenient scanner that I can use while buying groceries. It helps me make better choices quickly and easily. I have been on the program for 2 1/2 weeks and I have lost 6 lbs 😁

I didn’t believe it but it’s true

The new weight watchers freestyle program is everything that the Hipe makes it out to be. It is without question the easiest weight-loss program I have ever attempt it. And just three days I’ve lost 4.7 pounds and the app keeps me on track every step of the way. The app is so easy to use, so convenient and gives you everything you need for success in the palm of your hand.

Needs more restaurant work

There are not a lot of menu options for the pre-loaded restaurants on the app and I’m having to try to find nutrition info on the restaurant websites to enter into WW app myself. They also need to streamline entering food, for example you scroll to the bottom of the food page to search for restaurants while you have to click the + icon to find the calculator. Also the app needs a ‘multi add’ feature so you can add multiple items at once. I spend far too much time maneuvering around this app.

Thank you for your suggestions and feedback. We will be happy to pass these along to our Food and Database team for review and consideration. Best wishes!

So Great!!!!

This app is pretty easy to use once you figure it out. I love that you are able to scan grocery items to find out the point value per serving. However, I do wish that this app was able to search for recipes found online like MyFitnessPal.

I have to say that using weight watchers is the only way I was able to lose wight after trying MANY different weight loss plans and diets.

Happy bar codes

I really have enjoyed the app My favorite is the bar scan. It really helps keep me on track at the grocery store. It’s HUGE for me. I’m sure it’s something I am doing wrong. But it sometimes doesn’t record the points. I’m old school and I still use my computer app and my phone app doesn’t record everything and transfer it to my computer I still love it. The advantage is so worth it

Ww app great but need local restaurants

App is great but so difficult renewing free lifetime People won’t help in line I use it every day. Should add local restaurants I really like activity part App great but hard to reach a person if there is a problem. Especially a problem with a workshop But tracking has kept me on maintenance fir a few years We need live people to discuss problems also

Difficult to renew as a lifetime on maintenance

A lot of restaurants are missing but the tracking is great

WW app

Love this app. It helps me stay focused not only a daily basis but am able to look back and forward in order to tweak my food plans. It is a activity tracker/planner. Being able to connect with other members to be inspired and help inspire others is tremendous. Exploring WW recipes and checking SP on food in the grocery store is a super plus. If I could only keep one app on my phone I can tell you I would choose the WW app and be happy!

Wonderful program

A way of eating that you can live with. Nothing extreme or weird. No torture. You can eat practically anything if you count the points. But you learn to eat a different way, and I have come to appreciate that. My biggest issue is with the food database, which is in some places, contradictory. Also, it isn’t very smart. And I wish there was a way to say something like, “chicken stew” and allow you to estimate the points based on what you know is in there.

I have one issue with this app. PLEASE FIX IT!!

Please fix this issue! One daily-use feature that isn’t available that would be so helpful would be the ability to share individual food items. I know you can share recipes you’ve created, but my husband and I are on WW and are eating the same items. I would like to be able to share the items with him (or vice-versa) instead of both of us looking the same items up to track our dailies. It seems redundant when multiple people are on WW together in same home. Please make this feature available.

Don’t want to be without it!

This is helping me loose so much weight! At first I thought it was too difficult, then I looked at it thoroughly and WOW! It works so easily! I just wish stores would have good WiFi for it to work when scanning the food. I don’t like having to first connect to their WiFi and of course it unsecured. But I will keep doing it because it helps to understand how good or bad foods are. Thank you Weight Watchers!

Best lifestyle eating program ever!

I am in awe on how easy it is to track what we eat and track the daily activities. This program is inspiring and motivating. WW has a great team to provide support and ideas to keep on track. I reached my goal within two months, never felt deprived and I am learning to respect and take care of my body by giving it the proper nutrients. I plan on being a lifetime member. Thank you WW to contribute to the wellness of humanity.

Love it!

So easy! Keeps me on track all day. I never have to carry my journal...my phone is my journal! And it crosses to my iPad. The upc scanner is the best! Just scan my way through the grocery store and I can find the best choices. Also great for what you have in your cabinet. You never have to guess. Thank you weight watchers. You've done it again. Making it easy for me to stay on track and lose the weight. ❤️❤️

Perfect for accountability!

I love that it calculates my points-I can pre-track my meals and I can easily delete or add items-By pretracking I can then fit in a few of my favorite foods or snacks every week! The recipe maker has been my saving grace allowing me to add in my own recipes and sub in healthier options to decrease points in the recipe and adjust serving sizes! LOVE everything about WW-it had given me my confidence and excitement for life back! Thank you WW!

Just keeps getting better!

I’ve used the app since I rejoined WW. It just keeps getting better. With the most recent update, I find that I need to do more reading to take full advantage of what’s now being offered. It may take me a while but I have no doubt that it will be well worth the investment of my time. I simply love that I have to go no further than my WW app to find any type of exercise that I might need!

Weight watchers app Amazing!!

I love that there is so much to offer. Tracking for food, sleep, activity and motivation.

I can speak one on one with a coach, listen to live topics or listen to old recorded ones.

I can get recipes, guided exercise.

Lots of motivational offerings and prompts me to look at my progress and celebrate my successes. Also if I do less than I planned it’s a clean slate to get up and do better.

I’m 25% to my goal in less than 3 months!!

Invaluable tool!

This app has helped me begin on a journey I’ve been wanting to start for a long time, but didn’t know how. It helps me decide what food would be a better choice for me to eat for meals and when I’m in the mood to snack on something. I realized I was just make I go lazy food choices and the pounds just snuck up on me. I’m loosing weight just by making better choices and don’t even feel like I’m depriving myself.

Love it!

I've used the app for several years now & it keeps getting better. I lost 50+ lbs using it with the WW plan & have kept the weight off by continuing to use it. I highly recommend it.

Sept. 2017: the iPad app still work beautifully but the phone app has become annoying. Why do I have to constantly log in?? So for the annoyance factor, you lose a star until the log in issue is rectified.

WW app

WW has been innovative and helpful throughout this pandemic. They kicked into overdrive with their app and the information they are sending to their clients. From keeping tract of hydration to tracking food consumed throughout the day. The extra articles have been very helpful, both in the daily and weekly emails. Kudos to all WW staff. Also liked the fact that I could donate my rewards to buy food for those in need. Thank you.

Easy to track

As someone who used to do low carb and write down everything individually, I find this waaaaayyyy easier. Love that you can scan items. How other users create items too.

The only thing is it can be quirky switching between meals or correcting a previous entry. The key is making sure that your day and meal are accurate when entering. I’ve accidentally entered stuff to a different day/meal and had to backtrack to see where it was added.

Just started

My husband started 3 weeks ago and I’ve been cooking for him and seen how easy it was to change my food habits so he asked if I wanted to join , so I did a week ago and off to a good start with his help love reading all the stories from other people they are great . I have to remind myself to eat were before I would skip meals just because I was not hungry, now I know it’s important to eat to loose .

WW not interested in helping with tech problem

Tracking function still out-of-whack after many months and two phone calls to WW. Not impressed. WW seems to be disinterested in servicing life-time members who no longer contribute to the bottom line.

I simply need to get the tracking function to work properly. What gives???

Unlikely to recommend WW to friends and family at this point.

Weight Watchers App

I absolutely love the Weight Watchers App. It is easy to track all meals and especially points. The scan feature is awesome where you can scan barcodes and determine the number of points in an item. I don't grocery shop without it. Also features like tracking your weight, access to your monthly pass card and calculator make eating right an easy lifestyle choice.

I Love the app.

I would be lost without it. Makes it so much easier to find the points on anything I want. I’ve already lost 16 pound since I started on February 3rd. Thank you

With out the app I don’t think I would be able to do Weight Watchers.I don’t have time to look everything up. All I have to do now now is push the app button and it counts the points for me. I’ve lost 31 pounds now since Feb 3. I want to lose 9 more.

Ww app

This is great. Tracking is easy. Suggestions are doable. I love my WW. The things I feel would be a great benefit is a recipe builder for my recipes. Another thing is something WW offered a while ago. I could see on a chart how much I ate of protein fats, carbs, and calories and vitamins. It was very helpful for me and my medical needs and controls. WW has always been my friend and help. I have been through many medical setbacks and WW is always there to help me up. Thanks be to God for helping me through along with my WW family.

Excellent Tool For Weight Loss

For the most part the app works perfectly. There are a few bugs that would be nice to have addressed, but I don’t know if they are only on my iPhone 7 and I just need to upgrade my phone or if it’s an overall issue. For example, when I edit my title line if I delete one character it goes to the end of the line. More of an annoyance than anything. Overall very good.

Couldn’t maintain my weight loss without the tool

I lost 30 lbs. 4 months after signing up for WW to reach my goal. I had been carrying this extra weight for years. I found calorie counting to be very burdensome. On the other hand the WW tool makes it so easy. I have maintained my loss now for 2 years so that it has become a way of life for me. I feel healthier than I had ever been by combining healthier eating with regular exercise.

This app is my best friend...

Honestly, I turn to this app for many things. Obviously, points...food and activity. Love the scan option. Great recipes and I love to cook so the recipe builder is FANTASTIC!!! Good articles and the community page connects you with people and stories that help to remind you that you’re not alone. The app functions are easy to navigate. There is A LOT of information packed into the space without being overwhelming.

Best weight Loss System

I’ve been struggling for years to lose weight. I didn’t think I ever could lose weight because I would try all these programs and nothing. With WW I have achieved so much in little time. I’ve lost weight, I’ve gained confidence, I can control what I eat how I eat and how much to eat. If you try this and stick with it you will see results. What do you have to lose? Exactly nothing but weight loss!! 🥰😍

Great App!

I LOVE this app! Weight Watchers continuously updates it and tweaks it committed to making it better. I truly appreciate all the features. If a user gets stuck or has a question- there is a 24/7 Chat help available and it us staffed by employees who are WW Lifetime members! Great features include: the scanner, quick add, tracker, recipe builder/finder/editor, Connect feature and interactiveness with Fitbit/Jawbone and other fitness tracking devices are very helpful.

Great App & Simple to use

This app is so easy to use and definitely helps me be successful. I’ve lost 50 lbs. in the past year. It supports WW’s easiest ever program. It’s easy to track WW smart points as well as track activity through my Fitbit. There is support from coaches, Recipes, support groups, everything you might need to be successful. I highly recommend it if you are serious about losing weight and getting healthier.

Terrible search tools

I love the Weight Watchers program but the search tools for foods on the app are ridiculous. I’m trying to track sweet potatoes and strawberries come up. I try to track butter and I have to type whipped in order for it to show up. I’m not sure what has happened because I’ve been doing this for a long time, but for the amount I am paying per month the app should work seamlessly.

So helpful, it’s addictive.

The layout is easy and enjoyable to read, such that it makes information-gathering a pleasure not a challenge.

CONNECT is a game-changer in every way. Because of Connect I feel I will get to goal for the first time ever.

I would like a place to makes personal notes for myself, such as, what a tough day, powered through though. Or, oh well, there’s always tomorrow. Or good for me, three days in a row with no wine.

The app saved me

My WW leader knows that when I got the app I became successful. At first I was hesitant, thinking I was not technologically savvy enough to use the app. So I tracked with my pen and usually stopped tracking by lunchtime! The app is so user friendly, I lost 35 pounds and have been under goal for several months. I use the app everyday to track, look up recipes. Use the barcode scanner and connect. Thank you WW. I am I’ll be a lifelong user of the app!

Would be perfect with one addition

I was so happy for the addition of the water tracker, since I missed having that on MFP app. The only thing I wish this had that MyFitnessPal has, is the ability to “send meal” via text for someone else to track. My husband hates tracking and did a lot better on MFP when I could send the meal for him to track via text. He always eats different servings or I’d just tell him a number to enter manually into the WW app. But really, that’s a small qualm.

Super easy

I love the app! It's super easy to track, enter data and browse the supportive community! I do wish there was a way when tracking foods for the day to select multiple foods at a time from the "recent" list, such as a "select" feature and checking boxes then adding all selected. Currently, you have to make a group of foods into a meal and I just don't want to do that if one or two ingredients is changed frequently. Other than that, great app! Thank you!

Be encouraged

It’s been tough to stay on track due to the Covad-19 outbreak. Like many others, I’m staying at home and under a lot of stress. I find it difficult to remain focused on WW. Running low on zero point foods and I’m making due what’s on hand. I pray this virus will soon disappear and life will return to normal. Thanks for the support...hope to see my team mates soon. Stay safe and try to remain focused. Thoughts n prayers sent to our great nation. God bless.

Lost stubborn pounds ... finally😊

I was resistant to WW and didn’t see how it could be much different from other diets. Well after watching some good friends lose weight and keep it off, I figured I’d give it a shot. I finally lost a stubborn 15 pounds (lost 10 pounds on own prior & was stuck there) and am keeping it off. It’s an investment each month in keeping me accountable and thinking about what I eat each day so I don’t backslide. Love WW!

User-friendly and with great features

I love this app! It’s super easy to use and navigate without assistance. Has a great library of existing foods, and is easy to enter your own if you can’t find it in the app. The connect feature is probably my favourite! Rarely glitches; updates are always useful and better the use of the app. WW have done a great job making this app an essential part of their program.

Have Phone? Take your WW program with you!

I fell off the WW train a while back and started to gain back a lot of weight. I never let go off the app. though so when I ready to get serious again the “door was already open.” The immediate coaching help and menu ideas are a big help and I like that I always have menu ideas and a my WW buddies at my fingertips is so encouraging. The app. Is a huge tool in my fitness toolbox!

Suggestion

Love WW and love the app! However it would be amazing if the app had a feature that gave you an overall view of your day in regards to how many calories you ate. I like the way the program uses points but it’s nice to know that I’m still on track by knowing how many calories I’ve eaten at the end of the day. I think it would be helpful overall..

A water tracker would also be a great feature!

Quite Frustrated

I have used two other food tracking apps and find this one to be frustrating to use. It continues to lock up in one screen or another, has taken a lot of experimentation to get foods on the right meals and I still cannot figure out how to create and save a meal. Activities seem to be pretty rigid. For example I can only enter time walked, not steps or distance. Maybe it will get better, but at this time I wish there was a more usable app.

Can’t say enough about this great WW app!

The app is very easy to learn how to use, the tracking feature provides everything you need to quickly and easy find foods and track progress, and the food database is very comprehensive! The plan encourages healthy eating and lifestyle, and the recipes for lower fat and lower sugar, hence lower point options is phenomenal. It also provides much flexibility to suit every lifestyle. The tips are great, too!

App

I enjoy using it. I wish it was more user friendly. Sometimes I cannot figure out where to go or how to maneuver thorough and that can be frustrating. I wish I could use a posted item last Thursday for example and copy it to the following Tuesday. I know about favorites but sometimes, many times it isn’t a favorite.

I would like more lessons on using the system.

I would like lessons to learn how to submit a home made recipe so I know how many points are used.

Love the app!

I’ve never been more motivated in my life! This app is so easy to use. It actually has kept me on the plan. I’m 65 and very active, grand kids , my motorcycle, etc. and I’m determined this time! Tried to loose weight all my life. One day I was about 10 going to Girl Scouts with a friend, who was tall and skinny, any way she took my hand and said “ look at you fingers you are going to be FAT ALL YOUR LIFE, that has stayed with me all these years !

Thank you WW!

Good...but

The point values are not reliable when you search. It seems that there are multiple entries for the same food, including some that pre-date the recently added zero point value foods. It’s good that you can add your own point values, but something needs to be done to make sure you don’t get a bunch of worthless and incorrect results when you search the food data base.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Easy to use+

I create meals & recipes and have added foods, synced a walking app & post on Connect. It’s very easy for me to use, but, I have a few suggestions. I learned what the daily blue dot means from an article online - make it easier for users to know what that is. If I stay within my daily SmartPoints but don’t weigh myself every day (but I do every week) I should still earn a blue dot (currently we don’t, which demotivates me).

Almost perfect

I love the automatic points scan feature while shopping in the grocery store and the ability to create your own recipes with the points calculated for you. The daily tracking is easy but I would love to have a one stop weekly look at the food and points by a week with the daily tracking to compare if one weeks meals was more successful than another.

Simple & effective.

Frankly, nothing that I have tried has worked in the past, even older WW programs. I don’t know what is so different or special about this new program but I’ve lost 15 pounds pretty easily in the last 3 months. I have struggled with my weight all my life losing 1 or 2 pounds and gaining 5. If I have to pay for this app for the next few years, so be it. Its sensible. I’m getting healthy and I’m losing weight.

Just like Novocaine, give it time, it always works

If you use this app daily, it just works. Weight watchers has unlocked the secrets of weight loss with this app. It keeps you up-to-date, interested and inspired. I am a lifetime loser & member. I met my lifetime goal five years ago. I have struggled with that weight until this app was installed. This makes it much easier and more fun. Many more food choices that I ever dreamed of. Enjoy the journey.

Best lifestyle change - be better APP EVER!

The WW is SO EASY TO USE & it is Best lifestyle change - be better APP EVER! I have been trying for the past three years to do something and nothing ever would work and I followed these rules it took two seconds to and put my food in it so quick and shows you how many points are in each food you scan or typing in. It's a blessing and It has make me successful with my weight loss. Love it.

This App..

Tracking is a major part of your success at Weightwatchers and boy does this app help! Sometimes I forget my paper tracker at home, and this app gives me a zero excuse policy for not tracking! More so, the connect and calculator features are huge parts of my daily routine and I love giving myself a weekly challenge on the fitness tracking!

This thing is amazing and I implore anyone to use it when they first start weightwatchers!

Love the app, but missing a few key items!

Overall, I love the app and the program. It would be great to be able to add several items at once to your tracker. Also, I miss the water counter! And I think it would be great if each day had a place to record thoughts, ideas, what you learned or what you thought you could do differently -I guess a journaling section. All in all, it’s great! Just my two cents :).

Only missing two things

I love this app so much! It’s user friendly and simple enough to make tracking quick and painless. I only wish it had two things: a way to track water and a way to create a shopping list from the recipes or manually adding item from the freestyle zero points list. Those two additions would make this app perfection. Keep up the good work, Weight Watchers!

Love the new look!

The new app looks really nice and makes it very easy to find what I’m looking for. Unfortunately, I’m disappointed that I can no longer sort results in the search function. When searching for something to eat at a restaurant I don’t want to have to scroll through every single thing on the menu. I’d rather sort so all the low point foods are already on top. Other than that, the app has been a very useful tool on my lifetime weight loss.

Better than My Fitness Pal

Using the quick add button on the bottom of the daily page is awkward. On my phone the “track” it button is covered by the alphabet & so I put the number in last & it shows only a tiny bit.

I’d also like to add exercise - walking to the day before because I forgot to list it yesterday & it won’t let me.

Still - a great app! Much easier to do this than My Fitness Pal.

Easy to use!

This app gives you everything you need to stay on track. The rest is really up to you. It’s also being honest when tracking because you’re the one answering to you! I know for me, if I don’t track, I’m not as successful. I love the scanning tool. Be careful when you first start using it though, you’ll be in the grocery store for hours scanning away! You can’t go wrong using this app.

Barcode scanner

I like the app but I don’t like the app in ways. I don’t understand why when you scan a barcode and the product comes up the calories or protein or fat is always off by a few numbers. So I learned I’m technically either eating too many points or not enough. I was just trusting the app until one day it caught my eye when I scanned a smart one. On the smart one box it says how many smart points and then when I scanned it was a point more?? Then I have to change the portion size to get right the points???

Great look, but missing an important feature

Loving the new look and feel of the WW app. My only frustration right now is trying to get myself back on track after not tracking for a couple of months and there’s nowhere to setup notifications and I haven’t gotten any reminders in months. Hoping to have this feature added in the next update. 🤞🏻🤞🏻 (if there is a way to set up notifications, then it’s way too hard to find!)

WW App

This app is user friendly and makes keeping track of points so easy. I scan everything while grocery shopping to determine points which in turn helps me make the choice on whether to buy that food. There is helpful recipes, others in the WW community to message, and a 24/7 chat line. Keeping track of food is easy with this app! I highly recommend this app and WW for healthier eating.

WW Rivals Newer Diet Technology

I love the freestyle with this ww app!! You’ve definitely kept up with the times and continue to be the best healthy diet plan, even under today’s current technology lifestyle. This app is so completely functional and friendly—I have nothing negative to say! I love the connect format, and fitness sync. I look forward to the menu suggestions and recipes. And the tracking couldn’t be simpler!! WW for the future ❤️🌷 Thank You

Love weight watchers but HATE the new update 😫

Very VERY frustrating the way the new setup is, where breakfast lunch and dinner aren’t in list form, but each meal is written one after the other, for ex: turkey, apple, whole wheat bread, zucchini etc. just like that- it makes it hard to keep track of what I tracked and If I accidentally track something it’s hard to figure out what exactly went wrong 😡😩 really bad layout I don’t like the new update.

The App is everything for me

The App has been an invaluable tool on my weight loss journey. I lost 20lbs on KETO and couldn’t lose anymore. I switched to WW and it has done the trick- losing another 35 lbs. a person has to really explore their reasons for overeating- what void is it filling. WW is perfect because it trains you to restructure your eating habits. I have another 30lbs to lose but am confident I will lose it and will be able to maintain it. Thank you WW !!

Absolutely in love with the easy to use app!

I have been using the app and going to meetings for about 2 months now and I’m down 35lbs so far. The app is easy to use and pretty much any food can be found in their food list for keeping track of your daily smart points. There is also plenty of nifty articles and lists to help along the way with your weight loss and healthy living habits!

Keeps me accountable

I can’t lie to myself, even though I sometimes try. But I always come clean. If I don’t track everything I’m only hurting myself. So, this app makes it so easy. Between all the listed foods, the saved items and scanning bar codes it is so convenient to keep track. I would recommend this program and app to anyone who wants to take control of their well being.

Only one problem with the WW App

I love the app, however I find it EXTREMELY annoying that you cannot print the recipes directly from the app. When I chatted with Customer Service, I was told that I could print the recipes by emailing them to myself. Not true, when I email them to myself the link just takes me right back to the app. There’s gotta be a way to print the recipes I’m basically paying for with my monthly subscription. Any suggestions WW Team?

Love WW

Having a baby and being postpartum trying to loose weight is a challenge. There aren’t many options for dieting while breastfeeding. This app is so breastfeeding friendly and I have been able to loose the baby weight, then some and maintain my supply! I love the ease of the app and how most things I’ve ever searched comes up. I can still eat so many normal things and it’s part of my lifestyle. Love and recommend it!

Helps me practice mindfulness and self control!

I've lost 95 lbs with the help of this app, after maintaining for over 6 months I gained 5 lbs back and wasn't achieving the balance I initially had. I had zero hesitation in going back to it. I knew it would help me with getting back to a place of balance with my eating and exercise regimens. It's a little boost from outside my own mind, that on its own panics at the thought of cutting out those Oreos.

The Key to My Success!

The app is instrumental in keeping me on track. Without it, I know I wouldn’t be successful. I have lost -35lbs on the WW program. There are so many options, the barcode scanner is great for in store planning, and the app/program as a whole is a fantastic tool. If you’re serious about changing your lifestyle than you should definitely give the WW program a shot. You won’t be disappointed.

Walking the walk

Using the tools that are so readily available it is an easy way to manage and change bad habits. Tried weight watchers years ago and it was really difficult to manage but I did lose weight. This new plan is much easier and shows results

Would recommend to anyone who’s tried everything and nothing has worked. Weight watchers is the best

Great tool to stay on track!

I have absolutely loved using the app to lose weight and track my fitness! It was much easier than I expected, and I really felt accountable to track my path to getting healthier!

I am down 40 pounds in 11 months, blowing past my original goal, and have developed much better eating and fitness habits. At 53 I had a lot of doubt it could happen, but I am living proof that it can!

Easy to use and full of content

There’s a ton of content, not just a place to track points for food and activities, track weight, and recipes. There’s also exercise videos, meditations, inspirational and informative articles and video, tips for sleeping and keeping up good habits and more! I wish there were more than two homescreens so it’s easier to sort the info, but overall, it’s awesome.

Tracking weight loss

I’m very frustrated with how slow the weight comes off, the weight loss is so slow. It takes several days to show a pound or half a pound weight loss. And this is the most frustrating part. However I know it took several years to gain. I’m not giving up I would just like to see the results of my labor reveal itself in a more compassionate manner. Thank you

Love this app!

This app has everything I need to stay on target with my eating. The barcode reader is great on trips to the store to check points of things I would like to try. The recipes are amazing and the ability to create and store my own recipes and relate a point value to them is so helpful. I have always had success on weight watchers and now it is so much better with this amazing app. Thanks Weight Watchers!!

Lots of bugs! Needs easy tweaks!

Pros: Meal tracking, barcode scanner, activity points, sleep tracker, point values for most foods built in

Cons: Very buggy! Can’t set water intake goals; can’t delete activity point data, if incorrect; can’t set the weight goal properly (my goal, as a man, is 215 lbs, app won’t let me set that); weekly check-in/weigh-in is a week earlier than the current week. Cannot fix it; Altering any data is sometimes difficult or impossible.

Overall 5/5 for the pros but the cons are awful. My 3 star rating is generous.

Different features on desktop and ap

4 stars because there are different features on different platforms snd it’s confusing. You can comment on connect on both desktop and in the app but you can only post a new posting in the app. On the desktop you can delete activity but you can’t in the app and on the desktop you can add notes to your way in but you can’t on the app. Consistency with all of the features would be best.

New version causes issues with calculator on iphone 7 or earlier

When trying to use the calculator on the app, on iphone 7, half the screen is taken up by the button to scan a barcode. When you click on the part to start entering information manually, nothing can be seen because the ios keypad comes up over all the information so you cannot see what category you are entering information into.

I’ll give it 5 if....

I’ll give it a 5 if you let me do two things

1) when creating a recipe let me add a previously scanned food

2) let me save posts on connect as favorite so I remember the ones I want to refer back to like people who post recipes

I’ll give it a 4 if when I save an item as favorite for a serving size different than default, when I select that food, it uses my serving size and not the default, the app used to do that and it doesn’t anymore

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Game Changer

Using the app has made all the difference! I have joined several times in the past but this time it has been so different. I feel the app has made it so much more convenient to track! All the information is at my fibgertips. Hubby and I have not missed one day of tracking since we joined in September 2019. Thank you WW! I am half way to my goal and feel healthier than I have in years.

Changes in your program and scale

I love your app and your point system. I love how the app tracks and records my food intake. You have so many wonderful ideas for helping others track and reduce weight. My only problem is understanding changes made and how to synchronize tools, such as the WW scale. No one has been able to help me. It confuses me and I lose interest in keeping track.

Thank you for your efforts.

Superior Program and App

This version of WW, both as a program and app, is the best I’ve seen. They’ve been such a positive force throughout the pandemic for me with zoom meetings and video workouts and social interaction. No counting “macros” etc, it has helped me craft what works for me as a post-menopausal woman. I feel good. Weight comes off slowly for me but I’m ok. The new expectation of myself is mind and body connection and this program supports that. Thankful!

WW is the GREATEST DIET in the WORLD!!!

WW is the GREATEST DIET in the WORLD !!!! Utilizing the Weight Watchers App makes life dieting so much easier! No books, additional apps or paperwork required! My God send favorite part of the WW App is the BARCODE feature which makes decisions at the grocery store a BREEZE !!! As a person whom loves to cook I can store all my recipes with point calculations on my WW App which makes life so much easier! Thank you WEIGHT WATCHERS for taking the heartache and headaches out of dieting AND maintaining my weight!!

Crushing It!

I have been a WW member off and on for half my lifetime. This is the program that I have always been successful on. Once again, I am at Lifetime goal. My goal weight has changed over the years.

I am now 65, retired, healthy, a wife, a mother and a grandmother-so many things have changed, but WW always brings me home.

At 5’ 4”, 138 lbs., no medication, regular activity and a clean diet...I am Totally Amazing! Oh yes, my confidence, not arrogance, makes me whole.

Life Changer

This app and WW has changed my life. For me it was so easy to succeed with my weight loss goal because it’s all measured out for you. If you stay committed and accurately log in your meal sometime even to the ingredients, it works! I’ve exceeded my weight goal and now trying to gain a few pounds. I am now using the app to help me reach my target weight by slowly increasing my points. My life has changed because of this AMAZING TOOL!!!

Thank you WW.

WW #1 in my book!

My journey has been long maybe because I have had a lot of learning about myself — to embrace myself with love not criticism.... to “take the reins” of my life. (Sounds dramatic but it’s been a bit by bit shift in thinking). I am in a very different place than when starting.

WW has helped me get to the core of my thinking— it is no wonder it rates as the best weight loss program year after year! I am grateful.

Please put quick add Food Points on first screen

Overall the app is great. But you have to add points to each meal time by going into sub menus. If a quick add button was on the initial screen, that would make tracking much easier. Just a button that adds points base on the time of day and marks it as a quick add on your log just in case you forget what it was or think it was a mistake.

Needs Work

This app is convenient enough, but one thing that I just can’t stand is how it deletes my entries or switches them to different days! Am I the only one with this issue? I’ll enter a meal and the next day it’s gone. Or has been added on to a previous day. It’s absolutely maddening and I thought I was going crazy for a while, but knew for sure when I work up this morning and all the food I tracked yesterday had disappeared. Makes me question if I want to keep paying good money for such a frustrating app. Would love a reply from a developer with an explanation of this. Thanks.

APPlause for this APP

Love the app! It’s really easy to use and has been instrumental in my weight loss.

My original experience with Weight Watchers was almost 40 years ago when we had to record food and keep track of “exchanges” on paper. The difference now with the app is like the difference between washing clothes by hand vs. using a washing machine. They both do the job, but the machine is a lot less labor intensive.

Great app

Like the new features just added for tracking exercise. I have a Fitbit and love syncing it to my WW app. It is so easy to loose weigh using this. I think that this time I will stick with it. Was a life timer, but every time I came back I didn’t last but a month or so. I’m now just finished my 5th month and I’m down 39.4 pounds. Because You have all the tools you need right here. The app is so easy to use. Thanks. Pic2

The mobile app has made a difference in my life

I’m not new to the weight Watchers program, in fact I have been or achieved lifetime status. However, I got off track. I live on a sailboat most of the year, the mobile app allows me to actively participate in the larger WW family. It has such an impact on my decision to age with a healthy lifestyle. And, adding the water tracking definitely influences my intake. Thank you WE team. Great job!

WW

So I love this app it is a great app it’s helped me loose so much weight I love the connect you can hop on to get motivated but there is a problem the app doesn’t have new foods like I will look up subway sliders because I thought they may be healthier than a sub but it wouldn’t show up on the search bar and you could probably look it up on google or something but it would be easier if it were on the app thanks😉

Review

I love the app...I just wish when u search a restaurant that it’s on there ...so it makes it hard sometimes when you need to search what food you can eat...also when u scan something if it’s not there an you try to create a”food” for the item you scan sometimes you can’t ...WW has really helped me ...but when you can search something it makes it difficult.

WW app, good but room for improvement

I like the features on the app, but several tweaks would improve overall experience. The word prediction through out the app is weak. The search features are awkward and often don’t get the results you need.

Connect doesn’t allow you to search. If a person follows you or comments it’s difficult to find the thread the connection originated from.

Impressed with App!

We just signed up for the New Year and love the recipes, scanner, and coaching features. The App would be 5-star if there was a weekly meal planner and shopping list feature integrated so I don’t have to make weekly plan on paper.

As we’ve gone live on 13th and tracking every meal, the app freezes a lot. We can’t get any functionality. Have to power off iPhoneX and power back to get app unfrozen.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Awesome tool for weight loss

Want to succeed at weight loss? Try WE and use this awesome app as a valuable tool. Take it shopping, scan barcodes and decide if that food should go in your cart or back on the shelf! Take it to the restaurant and check the point value of the meal you plan to order. Track your activity by linking your fitness tracker to the app! Earn stars and rewards for tracking your food. Easy tool!

5 stars! 6 stars if we could track water intake.

I don’t give reviews. It’s really a great app. I appreciate the team at WW really working hard and improving the app during the past 6 months. It really has made a difference in my health to be able to track food and activities.

One thing that would give it 6 stars would be if I could track my water intake here as well!

Love the app though-great stuff!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We wish you success in your wellness journey.

--WW Customer Care--

App runs a little slow, navigating could be more intuitive

While it’s great to log all my info online, I find the app is consistently running slow. The first day using it, it took me nearly an hour to log my info. Granted, there was a learning curve, but mostly it took a long time for the pages to populate. We weren’t having any issues with our Internet speed, either. If the app was faster and navigating was more intuitive, it would be amazing.

Great tool to help change your lifestyle.

This app makes the WW program easy to follow and has led me to positive changes. A large database of foods from the grocery to restaurants to individual user’s recipes. There is also an area to keep track of exercise that works well with other tracking devices to integrate the data into the WW plan. Additionally, WW offers a social community for optional support and sharing that is positive and inspirational.

So easy to use and keeps me accountable

I love this app. I have loaded recipes, created meals (for single swipe tracking), and it has my usual choices saved so it just takes a minute to track each meal.

Have successfully maintained for six years and attribute that to being mindful and always tracking - no matter how bad it is. You can always do a quick add like “binge eating” or “cookie pig-out” and assign big points!

Would be great if - -

The restaurant listing had the alphabet down the side so you could quickly go to “T” to get to Taco Bell, for example, quicker. (Instead of having to key in the whole name since it won’t seem to hit on just Taco . . . )

And also once within the restaurant, it would be wonderful to be able to sort by points. In other words, if you are looking for a 4 or item, would be great if they were all listed together

Thanks for the consideration

Points accuracy

I love the app but have seen many discrepancies in the points value that people create. I was disappointed that I had a salad today at Chilis and the app said 7 points but other websites said 11 and 13! That is a huge difference! I just want the points to be accurate based off what WW says and not so many other people. I know other factors come into play with the foods such as oils, seasonings and how it’s cooked but some values seem very inconsistent. Otherwise, the app is great!

Getting better every time

The app is such a hugely important tool that makes me more mindful about the choices I'm making every day and helps me to stay accountable and track my progress over time. They continue to make changes and improvements, including chat and search, that are making it even better. Connected to Apple Health so I can track activity from my Watch.

WW APP

Love the app-makes it so much easier to access info and for tracking. I am enjoying online as well-because I have to be brutally honest with myself or, what is the point?

I wish the app would allow me to enlarge a post though-on FB one can just double tap a post and then use your fingers to make post bigger- sometimes some things on WW CONNECT are hard to read.

So-WW you keep up the good work and I will too.

😊

Makes the program

I could not imagine doing this program without the app. The ease of tracking, scanning, makes it a breeze. But it's so much more than tracking- everything you need is integrated into the app including recipes, activities, weight progress, and most important the connect social platform, which is literally the only 100% positive social media platform in existence!

Easy way to Track my day!

This app makes tracking my points a fun game! Each evening, just before I go to sleep, I go back through my day, and count my points. It’s fun to see how many points I actually ate, especially on days when I’ve been very active compared to other days when I’ve been a couch potato. I use Connect to get inspired by others, and tracking my activities helps me stay active.

Easiest tracking app ever

WW has made it SO easy to track what you eat, your activities, keep track of your weight loss. Love Connect, too. It’s so encouraging to chat with others and read successes when I feel discouraged or just want a big bowl of ice cream.

The only thing that would make it better is a meal planner.

Be honest with yourself, track EVERYTHING you eat, and you’ll learn to rein it in and lose weight and be healthier.

Inspiration to be better!

This app makes it so easy to learn better ways to be a healthier person. It gives you the simple tools needed on an every day basis to maintain your goals to weight loss. Support in many ways is available through meditation, verbal from coaches and pictorial from fellow participants working towards weight loss. It all makes you feel cared for and helps you strive to achieve and do your best. Love it.

This app. Is changing lives!!!

I am not a natural tracker. I don’t even like to write lists. You see the thing is you can’t loose weight without tracking what you eat and this app. makes it so easy to be a pro. Can’t tell you enough how much I love scanning products I want to eat. It records my daily intake, records my excercise, it allows me to connect with others. Loosing weight is hard but this app. provides a compass for success.

Very helpful app

The WW app makes it so easy to track my meals and keep up with my points. It also makes it easy to plan ahead, especially when going out to eat. If you know the restaurant you’re going to you can look up the menu and see how many points the food you want will add up to. The Connect feature enables you to interact with other WWers even if you’re just doing it online.

It works!

Great weight loss and healthy living tool! The only improvement I would like to see is if you don’t have WiFi or cellular service that you could at least access your favorite foods to log them. Otherwise you have to wait. I found out the App doesn’t really work (nothing stored) when I was on a cruise ship recently. That kinda gave me “permission” to eat what I wanted since I couldn’t log it.

A Great App

This app has been easy to use, very helpful, and thorough. Almost at my goal weight, which is pretty cool. One of the things that has been inspirational to me, which I never would have expected, was looking at the member posts. Everyone’s story is different, but they are all passionate about making themselves better, and that is motivational all by itself. Thank you for the app, and keep up the good work!

Pilz review

I have done weight watchers several times over the years. First time was when everything was weighed and time consuming. I did loose 50 lbs. Second time many years later just couldn't get into it. Third time now I ABSOLUTELY love the app. I can buy my groceries with choosing smart items ,easy to plan my day and know how my points and "free" foods can make for a great day. My goal is to learn a new way of eating. Not a diet.

Good but could use some improvements

I love WW, like the app but I wish it had a quick way to see the total nutritional value for the day (vitamins, calcium, protein, ect). I’d also like to see the mobile app have the recipe builder. It’s a bit frustrating to have to log into the website to create recipe. And just in case someone from Ww are taking the suggestions seriously, a water tracking feature that you could mark off on your glasses per day goal would be awesome :-)

Can’t delete Apple Watch activity

In general, I like the app. My problem started today, when I started an activity on my Apple Watch, stopped after a minute, but forgot to end the activity on my watch, so it kept timing my activity for 15 minutes. When I synced with my WW app, it synced this activity, and there is no way to delete it! I went back and deleted it from the Apple activity app, but when I sync with WW again, it does not remove it. There absolutely needs to be a way to edit activity from other fitness apps.

No subscription?

Yesterday I downloaded this app on my I phone ,followed the steps to join and paid for my monthly subscription. When prompted to log in I am informed I do not have a subscription. My credit card has been charged. I’ve emailed and have not received an email back despite an automated email telling me they would respond “shortly”. This eve I called the 1 800 number and have been told I have no subscription. Again my credit card has been charged. When I do log in and go through the steps as I was to purchase again I am told I have a current subscription and will be auto billed again in April 4th. Frustrated!

Thank you for sharing this with us. We're very sorry for your frustrations and hope we can help. If you've completed your purchase through the WW Mobile App, this means you've purchased and paid through iTunes. There may have been an activation issue after you completed your purchase, so we would recommend reaching out to Apple Customer Care for assistance, as we here at WW would not have access to the payments or subscription details with Apple. You can reach their Customer Service team at 1-800-MY-APPLE. Best wishes!

Good but a bit clunky

The WW apps is ok but needs to be enhanced with search capabilities and reconfigure tracking to be more user friendly. The activity search feature doesn’t always return accurate values and the food tracking requires more clicks and return to capture values in meal values- you clock track and defaults to breakfast and you have to go back and select Lumch or dinner and move the item. Plus activity defaults the previous day values and takes multiple edits to capture proper values. Test test test the app a bit more thoroughly

Thank you for reaching out, and for sharing your feedback. Please email us at ResolutionSupport@weightwatchers.com with any issues or further suggestions that you may have. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

WW has best app

The app is incredibly easy to use. I even use the scanner in the market and find that over 90% of foods have data. It is the tool that makes the duet work. By easily knowing how many points you have used by recording with the app and by knowing - also through the app - how many daily and weekly points are left, you can easily manage your menu for the rest of the day.

Review of WW App

I really like this App! It makes planning your meals so easy. The only change I would make is to have the meal you are applying points to be displayed in a more obvious way. At the end of your day I suppose it doesn’t matter where your points are applied. But I’m finding myself removing a meal from one place and putting it into its correct day & time and that’s annoying. Otherwise, things are good so far.

Good, but search option doesn’t work great

I love the app, but when you search for foods it pulls up irrelevant items. I search for beef, ground and I have to scroll through a list of things like chips or flour to even find the entry that matches exactly what I typed. Also, if you track a recipe and then update the recipe, it doesn’t update on your daily points, you have to remove the old one and retrack it.

Mostly great

This thing really works! I have been losing weight consistently since I started using it. My only gripe is that there seems to be I have the emphasis on processed and chain restaurant foods as opposed to real foods. For example (and this is only one of many) kohlrabi and Asian greens are not an option, but they seem to have every single plate from cheesecake factory. If you want to encourage us to eat more healthy natural foods and you should be listing them on the app, even if they are 0 points …

WW Supporter

I have been on WW for about 2 1/2 months now. It is the weigh in that keeps me straight. I have had to miss a couple of weigh ins due to travel. I have lost weight every week so far.

I started the lifestyle eating about 2 weeks before I could get to a weigh in. I weighed 149.2. Yesterday I weighed in at 138.2. It works ladies!!

My husband is following the program with me. He has lost 28 pounds!

I g triffids track some days but get right back on.

WW works! I also have myself in a walking program and I know I hat helps me stay straight. The two together are helping me feel a lot better.

Another month has passed. I am up to 3.0 plus miles 3-4 times a week. I am now at 135 pounds! Hard work but worth every pound.

Keep it up people! Stay focused. Do it with the end in mind!

Love This App!

I use this app daily to track my points. When shopping, I use it to calculate points of foods I'm considering for purchase. I love that I can enter a recipe and calculate points for various size servings. I used the app to compute points for my great-grandmother's cookie recipe! I love being able to create foods/recipes/meals. Makes it easy to track items like favorite sandwich combinations without having to look up each ingredient separately.

Programs good - app isn’t

I’ve been paying monthly for this but I keep having issues with the app which causes me to slip. It will ask me to login every time, and when I know I enter in the correct information, it says I’m not using the right login or password. So then I just close out of it and forget to do it later. Now it keeps telling me to update it, which I have... so right now it’s pretty much useless.

Really like this app!

I e been using the app for over 6 months and I really like it. The only reason I didn’t do 5 stars is that it can be a little cumbersome to add foods repeatedly. I wish it would save more of your most commonly used foods of each meal, to help auto fill.

Also, it would be great if it could have recipes from a lot of the order in grocery/meal companies, as its tedious to create the recipes that I receive from these services (Hello Fresh, etc).

Overall, it’s a good app!!

Love it

Overall It is great! User friendly. I use it several times a day. I would like instead of “1 serving” on a lot of the foods for all to have the option of choosing cup, ounces etc. “serving” means nothing. Also, recipes need to be in black letters. Gray is too hard to read. Would like to see a tracking for water. I downloaded a water app to use, but since water is so important I feel WW should include it in their app.

So convenient and helpful!

This app is so much easier than trying to use the WW food books of the past! It also pairs with my FitBit app to encourage walking! There is not only community support, but live 24/7 WW support. I love how easy it is to track points and food! I’m new to the app, and I haven’t found a list of restaurants and the menu items they offer, translated to WW points, like some other calorie tracking apps supply.

Super convenient, easy to use, and so much better than the old paper trackers!

I really enjoy having this app. It is so much easier than toting around my paper tracker and having to look up point values in the books. I always have my phone with me, so there is no excuse not to track my points. My only complaint is that when you enter points manually, the keyboard covers the button to track the points. This seems poor design by the app.

Weight Watcher

I love this "at your fingertips" tracking app. However, it would help if it auto filled/auto corrected what's being entered, esp if input before. It's too much when waiting for it to update/load -- I'm usu driving along in the mornings when I start inputting data and trying to enter at traffic lights. *Add more restaurants *Barcode scanner uses prev date *Add more barcodes to the scanner *Streamline use process

Thank you!

The program in and of itself is brilliant. I eat such a healthy diet because of the structure of the program. You end up eating clean , whole foods, and in the end lose weight!!! And you have the freedom to also enjoy indulgences if you plan well! The APP brings it into my life and makes it soooo easy to follow. I LOVE the APP and I love the program and sing it’s praises!! Lost 15 pounds so far, 5 more till my goal!! Thank you WW! 💛

Two years and counting

I have two years with 90 pounds lost. My weight varies between 167 and 171. I am 76 and I am back into Speedos I was wearing in my twenties. The app has offered a new opportunity to have stability once your goals have been reached. While I have gained some weight back I still use the app and all the time at home for the pandemic has Not impacted me as much as it could have. Keep up the good work!

Issue resolved, now it’s great! (Old issue: Can’t track food)

All is good now. Super helpful and easy to use app.

Started to track my meals again after a few months and something is very wrong with this app. Every time I try to search a simple food, like strawberries for example, it comes up with the most bizarre suggestions. This was not a problem a few months ago. It is SUPER SUPER FRUSTRATING!!

WWApp Review

I did not know if I’d be able to follow my WW program without going to my WW meetings but, honestly, I love the app and all the support I receive from a wide WW community. The virtual encouragement helps me stay true to the program and fellow WWers provide great ideas and support 24/7. I find the points tracker pretty easy to use and do track daily. I really know that I will continue with virtual membership even when F to F meetings begin again

Staying on track

The app helps me stay on track and be accountable for what I eat and my workouts.

Yes, sometimes we get off track but that happens in life. The app gives great positive feedback and suggestions as to how to get back in track and love the encouragement. It also allows you to be involved as much as you want or as little as you want. Which is great, especially with hectic busy schedules. THANK YOU !

Delilahsmon

Great way to stay on track for those of us who cannot commit to a weekly meeting . The on line support groups are great as well. I weigh once a week at the same time and use the bar scanner a lot! You have to be honest with yourself and know that the results will follow. And track all the BLT’s (bites, licks and tastes) those count and they add up . I really like the new articles that are being published each week.

Easy to keep track of food & activity

Great new features added: tracking water and sleep. Love the mediation and exercise app links! This is really helping me stay in track because it’s simple to use and intuitive. Small encouragements on login help keep me on track. Great to have reminders and healthy goal suggestions at your fingertips too. Easy to find recipes searching by ingredient or theme.

Please update/fix app!!

Overall, I like the app but it’s got a few glitches. The Breakfast streak tracking is all over the place. For example, this week on Wednesday it showed a 5 day streak and today, Thursday, it shows a 4 day streak. Another glitch was I had a day where I hadn’t recorded lunch yet but when I went to check my points status, it showed that I had earned lunch even though nothing was recorded. Hopefully a future update will fix these little anomalies.

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Ability to import recipes and retain original recipes after modifying

Three things: 1) I would like a way to import recipes from other sources. 2) I would like the ability to modify recipes already in WW, including or those I’ve created, and still maintain the original recipe. 3) In my Saved items, it’s a little hard in relocating my foods. If it would put the last ones eaten up top or put all foods in alphabetical order, it would be wonderful!

Love Love love love this app

However if I’m putting in an item to check for points it gives me everything else and maybe not even close to what I searching. If I make a hamburger I should have a selection of type - like I buy a specific hamburger meat, ground chuck- and then I put how many ounces I made per burger. I’ll get restaurant burgers, mixed recipes- not so easy. I’m doing well but would like to see this fixed.

Thanks

Newbie and Excited

The WW app is very user friendly. The connect is where it is at. Don’t be afraid to reach out to the different groups and introduce yourself and share. Omg and the restaurant feature makes LIFE easy for eating out. WW has truly thought about everything! The recipes are on point everything is great! Even the mediation activity. You have to be all in to get and make the most of the app. I absolutely love it!

Great App, awesome program!

Love weight watchers! This app is so very convenient and helps me stay on track! There are still some needed fixes like my favorites don't always pop up right away when I type them in when I track.

Scan the barcode on all your foods either at home or grocery store and the smart points value will reveal all you need to know about what you’re buying!

Great program!

I love the WW app. Tracking my weight, food logs along with recipes, fitness options offered and connecting with other members has made this journey less lonely. I’ve been on the program a year now. I’ve lost close to 50 lbs and have decreased my insulin use significantly. I’m about 11 lbs from my goal. I feel amazing! I know I’ll be able to sustain this lifestyle with the help of WW. I want to hit lifetime this coming year!

Love the new updates

I love the new updates to the WW app. However, I do wish it were a little easier to pre - track foods on the weekly meal plan. I would be great to have that info available so that you could see prior weeks food plan. Have this battle is track meals.

WW should consider adding video to illustrate something’s on the app and make it part of the app- like all the others for fitness, etc

Lifesaver ... thanks 🍇🍍🍊🥒🥬🥦😉

Been with Weight Watchers since 1973...not always perfect that’s the beauty of the plan ... I do find now that I am 66 and my brain thinks points I just kinda do what I want ...one day a burger next day eggs and turkey sausage...granted I might be stretching the truth...had my first country club burger in probably 10 years and it was delish 🤷🏼‍♀️❣️still love weight watchers but truly miss the live meetings..be glad when the world is COVID safe again 🙏🏻

I’m loving this new app!

I was kind of underwhelmed at the previous app, but the newest version... whoa🤯!

I especially like the new BETA features of what’s in my fridge, meal planning option, sleep tracker, and activity tracker. Even the weekly report is better. Easy to use and has become my only app I use consistently to track everything in. I hope they keep these because it really keeps me more accountable!

Food smart points

I love the food part of the app. Finding the Smart Points for items is easy and makes tracking easy.

I like getting the motivation articles and the recipes.

I don’t like the activities part of the app. I would like to be able to enter my activity and it’s intensity. I don’t like the rather limited list of activities to choose from and they cannot be customized.

Love Weight Watchers

I have finally gotten through my head that 20 pounds isn’t going to come off and stay off in 2 weeks! I started my journey after the 4th of July and in 2 1/2 months have lost 10 pounds! Are there days I use too many points? It’s happened! But I pick myself up and start a new day! Hope to lose another 10 by Christmas! The program helps me to be honest with myself.

Thank you WW for getting my wife and I...

Thank you WW for getting my wife and I on track over the past year! Unfortunately we have to leave due to the $40(2 ppl) monthly cost. We’re going to try swinging just one account if possible though because we made a lot of progress, and we don’t want to get off track. We both lost over 40lbs and have kept it off. Thank you again!

WW works!

I don’t do the in person meetings but just tracking my food in the app I’ve lost just under 40 pounds, 38.9 to be exact! I’ve been using WW for 6 months now and I am beyond happy with my results. They update the app with new features regularly. It’s easy to navigate and keeps me committed to my health goals. Stick within your given points and it will work for anyone!

Update: I am now down 58 pounds! I love using the WW app!!!

Great program and app

This is the best weight loss program ever. If you commit to it and make some small changes YOU can be successful! This app makes it even easier. Easy to find delicious recipes, easy to scan products, and easy to create foods. The tracking is awesome and so helpful for anyone that wants to lose weight. I have lost over 50 lbs in 4 months. I never went hungry once. Love WW the best thing I ever did.

Suggestion

I love this app- my suggestion for improvements would be to be able to choose when to use the extra weekly points. It would be great to be able to click on “use weekly” and maybe those points would show as a different color when tracking, or even have their own title column. Sometimes I have a lot of points (and that’s a good thing) but wish I could maybe know what I use them for. Thanks!

James Bailey WW Lifetime member

This app gets a solid 2 star grade.

1. The app does have a lot of good features, and helps to hold me accountable as to what I’m eating; but that is where it stops.

2. The app will stop counting my win streaks at around 20-24 days and reset. A system that gives you incorrect reporting and feedback is useless for that metric.

3. Most of my iPhone apps have updated throughout the month, the WW app has had few if any updates; this means that the problems persist and WW doesn’t care about them.

4. The app will say it is going to adjust my smart points allotment but never does.

Finally, if it weren’t for the useful tracking of smart points and the ability to scan foods with barcodes, this app would score a 1 Star. For $20 a month, WW will have to do better than incorrect reporting and feedback to earn a good review! Just being honest and giving my feedback as I have done via phone on multiple occasions.

Great app and program!

The app and WW’s program have been the most effective nutritional system/program that have worked for me! Started in April 2020 mid quarantine and have lost 10lbs already, it helped me focus my nutrition into healthy food and portions in the most FUN way! + offers workouts and a lot more things. It uses the system of rewarding your progress into your new habits, and is very motivating! I recommend it 100% to anyone!

Can't edit a mistake- fixed! Thanks!

I love everything about this app, except for two things. Unlike earlier versions, if you track something and then need to delete it (say you tracked ahead, then didn't eat everything) there is no edit button. The 2nd thing is there is nowhere to track pedometer steps. If these two things were added, the app would be perfect!

Want to be successful?

This app is awesome! Easy to use and aids in weight loss. It has a huge data base of foods with points, and recipes. Have a recipe you like? Just put in the recipe builder and you now know how many points it is per serving. At the grocery store, no more guessing. Just scan the upc and it will tell you the points per serving! Thank you WW for such a great tool! I have been using it for almost a year and I am losing weight!

WW online makes tracking food easy

I really enjoy tracking points online as opposed to carrying a notebook and writing everything down. Tracking what you eat is a necessity for dieting and WW online makes it very easy to track points by entering manually or using the ever so convenient and awesome food scanner to scan product labels which are either online or already entered by a fellow WW user. The WW app makes everything so easy! The hard part is saying no to carbs!

Best WW program ever!

This is probably my fourth or fifth time doing WW over many years. I am 56 years old. This is by far the easiest WW program to ever. The app makes tracking ridiculously simple. I am down 10.8 lbs over 11 weeks which for my small 5’1” frame is huge! The added WW community is also very inspiring. Whenever I was hungry early-on, I used the community to view members’ before and after photos to keep me going. LOVE THIS PROGRAM!

Wonderful App

I have used the app for about 6 weeks now. I have lost 10 pounds!! The app is great for tracking food and has a great selection of restaurants and the points for their food!! We eat out a lot, so I can plan ahead with my points! I love the variety of activities it has. Overall, it’s great and has lots of great info and support for your weight loss journey!! I would say it has been vital to my success.

It’s good, And it keeps improving!

I lost the 12 pounds I was aiming to lose with WW and I’ve kept it off – the app is essential for that, in fact it’s the only thing I use! It is very friendly—you can search for food items quickly, and for prepared food, you just scan the barcode — and trust me, if you don’t keep track, you just can’t lose or maintain weight. The app makes that possible!

This App Needs a Major Tweek

With their new program they need a new app. I’m on the purple plan, if I look up brown rice pasta WW App says it’s 0 points but if I put the nutritional information or scan the barcode it comes up at 6 points. So if you enter a product that’s not in the database the information is wrong. Which means the database is wrong and will get worse and worse as people scan items or enter nutritional information. Why isn’t there something in the app that recognizes the green, blue or purple plan? Seems like pretty basic stuff.

Hi! The bar code scanner and calculator are set up to give the SmartPoints values based on nutritional facts. All 0 SP items are listed in our database as 0 SP. This gives you the choice to track these items as Points or to search them and go by the 0 SP list. Please email us at ResolutionSupport@ww.com for further assistance. We are here to help.

--WW Customer Care—

Almost perfect

Tracking points is fun! The app is pretty easy about helping you calculate and keep track of everything. The online assistant is friendly also.

I wish it would show the overall progress of weight loss in one place. Preferably the home screen. But it only goes back a certain amount of weeks so you can’t get a gist of the overall progress.

The online items are kind of hard to find sometimes. It’s great that it is a user-run database of point values. But there aren’t enough options for certain things when you’re looking for them.

Despite that.. I believe this app has earned all 5 stars. I use it every day and most days I don’t have a single complaint. And I’ve lost over 30 lbs. woo!

It’s a step process

It takes a minute to get adjusted to the features. If your not familiar with the app it can take a bit longer. I’ve been with WW for almost 5 yrs and some. My weight fluctuates so I really depend on it to get be back on track. It has wonderful recipes from others. However, some of chats that are on the app can be off topic. I believe this app is created for weight loss and the stories should stick to that some topic and not be off track.

Update Needs Fixing

I love the Ww app and had no issues, but this new update will not allow me to add my meals past breakfast. I click on lunch to add the items I ate, and it adds it to breakfast. I click on dinner, and it did the same thing. So all my meals are listed under breakfast. My app was fine before the update. I was going to delete the app and reinstall, but its telling me that all my data will be lost. Any suggestions please?

WW program is the best!

This app makes it so easy to track & make smart choices on what to eat. I have lost so far 54#& am feeling so much better. I am continuing my journey to lose more weight & with this program I hope to reach my goal in the next few months. WW is the best program not only to lose weight but to learn about healthy eating for the rest of my life. I feel so much better & enjoy hearing friends comments on how I look & shopping for new clothes. Thank you WW!!

Accountability in Your Pocket

I love this app because when I USE it I loose weight. This app is like having a weight loss coach in your pocket. There are a million foods in the database, thousands of recipes, hundreds of restaurants and access to quick helpful articles like the top 5 popcorn brands to eat on WW, or the top 5 protein bars. The connect feature also connects you to a community where you can get inspiration from everyday.

Problems with App

Just started WW this week and having trouble the last 2 days. I was in the grocery store trying to scan a product and the screen went blank and all I got was the buffer circle. Today I keep getting a message that says it cannot display my daily information. I’ve logged out and shut down my phone but it keeps happening. Any suggestions?

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Can I live with this program the rest of my life?

I love the scan screen. If it uses too many points per serving, I won’t buy the item. It would be too expensive per point in my daily allowance. I can live with weighting and measuring some carbs and fats as a lifestyle, but not everything as before on WW. This program is the best, most reasonable, weight-loss program out there. It is an awareness of lifestyles also. I CAN DO IT!!!

Great App

I really like this WW app. I have a feeling I only use a few of its features though. I encourage WW to produce a tutorial. A class at meetings with a video and one to one assistance might help too. A little quiz for us members might help us understand what more we can do with the app.

I am fairly tech savvy and can still use some help, plus I know there are some members who are not getting the full advantages of the e tools.

Thank you

Great Healthy Eating Tools & Social Media

Love this app! Helps me make better food choices with an extensive food database, restaurant listing and barcode scanner. Also wonderful for creating my own recipes and seeing the SmartPoints values for each ingredient. Helps me decide what ingredients to minimize, swap for lighter options or remove while still allowing me to eat the recipes I love! The social media portion of the app is very helpful for support and encouragement.

This app is AWESOME!

This app has truly been a lifesaver for me! I used to hate the paper tracking and would end up not tracking, getting frustrated and quitting. Because of this app I have stayed on this journey for 19 months now and lost over 60lbs! I have not had one day of not tracking! Thank you so much for making it easy! And I LOVE the inspiration from Connect, and the fact we have access to help anytime! Love WW!!!

Underwear Selfies - Opt Out

I really like this app except for one thing. On my dashboard, which I can’t customize, I am forced to see people I don’t know posing in their underwear. For crying out loud people, where do you get off thinking anyone wants to see you in your underwear, especially people you don’t even know. Keep those pictures to yourself. Do you really want your coworkers, your parents, your kids, your neighbors, your clients to see you in your underwear? Weight Watchers needs to make the dashboard customizable so I can remove the Connect section. I would give this app a five star rating if the underwear selfies could be removed from the dashboard.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW is Great, the App has a lot of bugs

The program is excellent and the functionality of the app is great, however, both my wife and I that are on WW notice it takes forever for items to load in the search or they won't load at all, items will be added with the quantities added incorrectly somehow when we know we've added them in correctly and the only way to correct some of these intermittent issues is to close the app and reboot the phone.

Please fix some of these bugs WW! It's driving both my wife and I crazy dealing with these issues.

Thank you for your feedback. We apologize for your experience and the frustrations this has caused. Please know, our engineers are hard at work, improving the mobile app experience for our members. Best wishes!

--WW Customer Care—

Got my refund......

Update. Got my refund after maybe emails back and fourth. I don’t like that I had to fight for it, but glad to have it resolved.

App is not intuitive. I called and canceled my membership during a free trial, and got billed, and was told there was no record of me calling and canceling. Even though they see that I did not use the account they refused to refund my money. I’ll make sure everyone I know is aware of this so that no one else is billed unfairly ESPECIALLY when I called, which I can’t prove since I did not record the call but called because the APP did not make it clear, I also called APPLE to confirm it was not a hidden subscription.

We truly appreciate you taking the time to reach out and thank you for sharing your feedback. We cannot apologize enough for your recent experiences, and hope to assist you with finding a resolution. Please send an email to ResolutionSupport@weightwatchers.com at your earliest convenience, and one of our Senior Resolution Specialists would be more than happy to help. We look forward to receiving your email and rectifying your frustrations.

-Weight Watchers Resolution Team-

This time I’ll make after all!

So much has changed since my last Weight Watchers adventure back in the 70’s. The new technology and depth of available information has made the process both fun and infinitely more accurate. I know I will conquer those last 20 pounds that have challenged me for the past 40 years. Thanks for keeping up with the times.

This time I’ll make it after all. Hat flies in the air!!

Makes tracking SO easy!

I’ve done the paper tracking before, so I can truly appreciate how easy the app makes tracking. You can use the scanner to scan barcodes in the grocery store (BEFORE you buy it; and isn’t that half the battle?). You can also enter your own recipes, and the app will give you the points total for it. You can also search for recipes within the app.

When working, it’s great

I feel a lot of people are rating the program, not the app. The program is great. The app is great, when it works. Support is not great. The consensus of numerous people on connect is support will say they can’t help, ask someone else on connect for help. So apparently they only have program support not app support. The most recent changes have caused much slower downloads, it closes while trying to enter info, videos freeze up or give an error message. Again, the program itself is great and I couldn’t do it without the app, which is the problem.

Hello, we are sorry to hear about the problems you're experiencing with the app. Please send an email to us at ResolutionSupport@weightwatchers.com with your username, zip code, and date of birth, along with the make & model of your device and the operating system for us to help.

- WW Customer Care -

App changes

Please remove the Trending option in Connect, keep the New and Following. Would like an option to Reply to comments. Also would like a button to go back to the Top.

I would like to be able to enlarge a picture to view. Enlarging or making the picture smaller would be a nice option also when posting pictures. Currently not able to do that.

Also would like to be able to add multiple photos

My new best friend

This app is amazing & I can't get enough of it! Talk about success, this sets you up for just that... the scanner is my favorite feature and so many recipes right at your fingertips. I know this is for me as, I tried the meetings and found out it wasn't for me! The online support group leaves me speechless and I can tune in anytime right from my couch or office which works great for me. Thanks WW for getting me on a new path to a new me ❤️.

I love the WW app!

The app is a wonderful place for many reasons! 1st thing is I love the scanner that I use every time I go to the grocery store so I know the points values of the foods I’m considering buying! 2nd thing is I love the rewards part where you accumulate points daily towards winning a reward just for entering your meals & activity & going to your meetings! 3rd is I love connect! It is so encouraging to share and to read what others share! WW is my BFF😊

I use it constantly and love it!

I love the app and use it all the time. That being said though, I do have a few suggestions. I would love the option to SORT, especially restaurant foods, by points from lowest to highest. Also, there appears to be a glitch where your favorites are resetting your saved quantity that needs to be fixed. As I said though, I love the app over all and use it constantly.

Feeds into my phone addiction!

I’m looking at my phone all the time anyway; might as well use it to improve my health!

Seriously, the app is really well designed, packed with features, and very very helpful. I love the scanning feature, I love connect, the articles, the exercise app, the meditation app - it’s really a good value! It’s changed up all the time so there are always new articles and new recipes. Highly recommended!

Easy to use but could be improved

Good for logging points but would be better with more functionality. E.g.,

-users should be able to share and adapt one another's recipes;

-users should be able to view more detailed history of eating habits including calories, sugars, fats, proteins;

-data analytics to point out patterns (when I exceed my daily points, are certain types of food involved? Do weight fluctuations tend to happen at regular times of the month?)

It's good but...

It's a good app. My 2 main problems. 1. No fingerprint login, you have to login old school style and it doesn't even remember that! 2. There's no tab for my favorites. You know a place where you can store your frequently used foods. You can do this for meals but I have several snacks and I reuse some parts of a meal to make my next one. Some I use almost every day. It would be nice if we could personalize the app to meet our individual needs and wants as well.

Here I go again!

I have done weight watchers several times. They change the program I start gaining and quit. That my own fault not weight watchers. If I was smart I would have stuck it out and I would be thin by now but here I go again. I love the app the fact that I can scan a barcode and bam the points are there that’s amazing. Fingers crossed I’ve gotten smarter and will stick with it. This is a life change not a diet.

Love, but need a few tweaks

I love the ease of the app and the quick scan function. But don’t like that when I look up a food like thin crust cheese pizza, I get a wide range of point values with no other info to help me choose the most relevant one. Also can’t figure out how to put in my own recipes and then have per portion points for the dishes I make all the time. I need a pencil and paper along with the app and that seems wrong.

Love the app

It helps tremendously with keeping a record of my points and lots of other helps, including the restaurant part that shows you how many points each dish in worth in a lots of places. The connect part needs help. Always have to go back to your original post to see who comments and that’s a pain. Keep making improvements and it’ll continue to be a big help.

Food database is inaccurate on calorie count

Like the app but needs improvement on food lookup. Calories should on multiple foods I’ve looked up are way higher per serving than they should be. I look at macros and calories as well as points. For example, I tried to log salmon for dinner and even though it’s 0 points, 4oz of salmon is not 600 calories. And when I manually put in the nutritional information off the filet package, it bumps it up to 2 points when salmon should be 0 points. Makes it hard to look at my macros accurately

App could be awesome with a few improvements!

I’m loving freestyle and the app is a super convenient tool however, it could be so much better with a few improvements. Would be great if you were able to scan ingredients when creating a recipe. Would also be great if the scanner was always accurate. I’ve had a couple instances where when scanned, the nutritional info didn’t match. It even happened once with a Weight Watchers frozen meal.

Keeps me on track

I love this app. It keeps me on track. I always have my phone or iPad with me. If I didn't record my foods within a reasonable amount of time I would forget them and over eat. My only complaint is that when I want to edit something, you have to delete the entry and re-enter. It would be nice to just be able to correct the spelling or the portion and points.

Lovin the app Lovin WW

I did WW about 15 years ago. Yep, shoulda stuck with it but now it’s so doable and the app is great. Lots of free foods and the only suggestion I would have for the app is to be able to pull up the list of “favorite” foods and add multiple foods at a time. And it would be awesome to know how many calories I burn with the FitOn videos and all forms of exercise, walking, swimming. As the weeks go by, I LOVE WW more and more!!!!! It really has changed my life!!!!! THANK YOU WW!!!!!!!

Best Maintenance Tool

I have been a member since my 1st child was born and he will be 40 this year! I’ve started & stopped, made goal and regained too many times. Generally my gains have been more than my losses. I’ve done weight loss ok but not maintenance. Having the APP has made maintenance so manageable for me. I’ve been at or below goal and this tool has made it so easy for me through all the celebrations and normal days of life and I love it!

First time WW

I have always struggled with my weight. I have tried low fat diets, starve myself and done everything I could. My friend said try weight watchers it’s really the only thing that works. I downloaded the app and joined I cannot believe how easy it is to use. The app helps me shop for food and track everything I eat I’m only four days in and I’ve lost 4 pounds! I absolutely love the weight watchers in the app.

Weight Watchers App is great

If you’re someone who needs to get your portions under control, this app is for you. The points system is so much easier than counting calories or macros because the math is somehow built it. It just works. The app has workouts, recipes, and a support network that is like no other. The best part for me is that it syncs with Apple Watch and automatically reads my activity level. I love it.

Excellent application

This application has many if not most of the foods I eat in the auto-lookup feature. It is a great resource for how to combat eating/food issues with which I may be struggling. I also love the blog, there are so many inspirational stories there. Just when I think I am giving up, I find someone who has felt the same way or overcome similar problems and inspires me to keep going. Thanks!

So much information

This app is great! Tracking food and activities has been so much easier than I excepted! And the food options and recipe ideas have really helped! I am 48 and have never done a program like this. I was skeptical but so far, 3 1/2 months into the program, I have lost just over 21 lbs, almost half way to my goal and starting to believe I can actually achieve it!

Portion Control

How much I eat has always plagued me more than what. I actually had what I considered above average eating habits; eating good food as opposed to food that was good. So, when I ate more than I should it was like the double whammy: pounds and poor health. Tracking what I eat in the app has absolutely forced me to be accountable to myself. If that “accounting” was not mobile, it would be easy to “forget” and help myself to a little more.

Life changing!!!

This app is great! I’ve tried WW in the past(several times), but MyWW is a game changer! I can adjust it my own style of eating and activity and it’s very informative. There are so many choices and the science behind the program is amazing because I really and truly works!! And have I mentioned the online community? I do not subscribe to any social media- I just don’t care for it but this community at MyWW is So supportive!!

WW app

I love the app. Makes it much easier to track and choose items in the store. I have done WW before in 2012 and made my goal weight, wanted to check out the new freestyle WW. I’m afraid when I no longer have the app it will be hard to keep track though as points have changed and don’t have a newer booklet to follow for foods other than 0 SP. also will all recipes I’ve created disappear as well?

Awesome

I attend meetings as well as using the app and it’s perfect for me. Easy to record your food, SO MANY restaurants listed to help you. It takes a little getting used to navigating through all that the app has, but once you get the hang of it it’s awesome to use. I especially love the social aspect so we can encourage one another. So important when you’re trying to change your lifestyle habits and lose weight.

My app

I have used the app since I rejoined in Nov 2018.

I have reached my goal weight and am a lifetime member. It's easy to use and and I have not missed one day of logging since November 2018. Thank you for all the work you put into it. I a a m maintaining my goal. Still tracking everyday. I also attend workshops every week.

I am grateful for the plan.

To add to this I always track. I have been lifetime for several months and tracking keeps me honest. I highly recommend this program to anyone.

I love this program and it and me have kept me lifetime. I attend workshops every week and still track everything. Thanks WW

It is one year that I have been lifetime. I still track everything every day. I enjoy eating all the food I have grown to love.

Maintenance

I have been on Maintenance for four years and owe my success, of keeping off the weight I lost and even being able to lose a few pounds more, to keeping connected to WW online. It keeps me focused on eating the right foods and portions as well as keeping active and getting my walks done! I love being able to check barcodes for the points before I even purchase an item.

Review the app

recipes: would like the app to make it easier to get to creating your own recipe too many steps and clicks to have to go through to create your own recipe

Is there still a list of favorite foods? I just may have missed it

Love the addition of “what’s in your fridge“ that is really helpful!

I noticed that some days it’s kind of a green program type of day and other days might seem like more of a blue kind of day. Can you alternate like that?

Love the addition of being able to have Siri add or track

Wonderful app!

I do love tracking food and exercise in this app. I also love that it carries over my steps that are automatically tracked from my phone! Choosing foods at the store using the scanning function is super easy too and helps me to choose foods that are lower in points! I also love being able to track my entire day and see where I can improve or sneak in those cheese itz or chips and salsa!!

WW app - now buggy

The WW app was working fine until recently. I had missed a week of tracking then started again. What I entered on the first screen for breakfast showed up on the next screen in dinner! And, there were other glitches with lunch, dinner and snack info jumping into other areas. This is still going on & it is time consuming to keep having to transfer the different meal items & keep updating. So, this is week 2 & I can’t believe WW has not corrected this glitch in the food tracking app. Very disappointed in their tech dept for not catching this issue.

Hi! Sorry about that. Engineers are working on issue having to do with tracking during different meal times. Please search or scan the item that you wish to track, then before clicking on "track food," be sure that you choose the symbol that represents the mealtime and/or the date if need be that you are wishing to record under. For example, if you are tracking dinner, please ensure that the crescent moon is selected. We do apologize for your frustrations and appreciate your patience.

--WW Customer Care—

Disappointing, but effective

I’ve used MyFitnessPal in the past, and it has frustrations of its own, but I’ve been underwhelmed by the WW app. It’s buggy, you can’t see weekly points if you have swapped for fit points, the entries aren’t vetted for scanned foods, so some of them are completely wrong, you can’t easily share meals... etc. one star for the app.

5 stars for the fact that despite these frustrations I’m down 10 pounds and loving the diet itself! Definitely go for WW, just he prepared for the app to not live up to its 5 star rating.

Congrats on your success! We are so excited that you are loving the program. We appreciate you taking the time to leave your feedback, it never goes unnoticed. If these problems continue please reach out to us at ResolutionSupport@ww.com. We wish you the best of luck on your continued success!

-- WW Customer Care

Love the app, but...

I love this app, don’t get me wrong. It is so easy to use to track all my food and water, which I love. However, I wish the water tracking didn’t make you set size increments as to how much you’re drinking. I drink different size bottles or cups of water and they don’t always equal out to an in time to available. I want to be able to increase or decrease by just ounces of water individually. Overall though, this app is great to use and stay on track!

I hate to complain but........

It would be terrific to be able to see videos that members post on the laptop, and to also look them and recipes up via the hashtag using the laptop. If I use my phone too much it wears my battery down. I have turned this in before but nothing seems to get done with that

I have also seen a few of the ambassadors use the app as a dating service. They are CONSTANTLY slobbering all over each other

and declaring their love every ten minutes on here and it is very, make that VERY distracting! not to mention inappropriate !!! I’m not the only one who has complained yet there is nothing done about it. Not cool.

I also feel the “ambassador”

program needs to be discontinued as it is very distracting for others who are struggling. It’s basically “look at

me my life is so great” and they ate literally getting paid for it. Not cool.

This is a Wellness service not a dating service and I wish to God these ambassadors would stop treating it that way

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

So easy to use and I’m losing weight!

I am on the steady path to reaching my weight loss goal and better health because the app is helping to keep me aware of everything I eat or drink, my activity and my weight through tracking, all of which is pretty easy to do. I also love to check in on the community for inspiration or to cheer someone else on and sometimes post my own progress and love the support.

Love it!

Not sure what others were getting in there app and why they couldn't find there favorites. Maybe they were on it before all the up dates were done, but I love the new app and all of my old stuff is there, even my recipes. Visually it is very up beat. It is really user friendly and really not much different from the old app except for the calculator and maybe more help. Anyway I love it!

Tracking for homemade food options

I love your app, but one thing you really need to add to your search for foods is food made at home. You list a lot of options for “store bought or restaurant items”, but something as simple as corn on the cob and you list all these options for ready made or restaurant food. It’s hard to find items that you cook at home. I’m wondering if people cook anymore. Other than that there is a lot of great info and helpful hints.

It works!!

My goal was to lose ten pounds and I did that in two months. I like fruit and vegetables but really wasn’t incorporating them in my diet as much as I am now. Putting points on the app really makes you aware of the calories you’re using. I also bought a Fitbit and upped my exercise. I’m inspired by the comments of everyone on the weight loss journey. Whether it’s ten pounds or a hundred pounds we are in it together!

Keeps unsyncing for points. Waste of time

I used to love this app, but now on random days or even entire weeks, once my fit points from my Apple Watch have been synced and added it will just delete them. Now when I go back, it looks like I haven’t earned any fit points some weeks at all and only a day or two on others. It’s pointless to keep going back in and adding for the random days that are getting deleted. I’ve lost my motivation to even earn the points because it’s such a pain to try and manually figure out what is missing or incorrect. Please fix this as now I’m stuck for 4 more months 😣

Love This App

Flexible, practically all commercial foods included and easy to enter unlisted foods or recipes into the library, 24 hour instant chat for questions and advice. All and all this provides an excellent incentive to continue with one’s weight control program. And let’s not forget WW’s long healthy and successful history of results. Yes, these e-tools are worthy of 5 stars. No, I am not a paid spokesperson; just a very happy user of this App.

Good, but could be better

Everything works as it is intended, however in this day and age I think it could be much better. For example, the ability to import recipes without have to search and add every ingredient would be amazing. Also, it would be nice if as you searched, it would first start with your most recent food choices listed. I eat the same snack everyday, but have to scroll down several pages to find it. Just my two cents. It does work, but could be better.

Too many glitches!

Great program and great way to track total daily points and activities but the ap often freezes up or has other problems. Lately it tracks all points for the day under breakfast only and I can’t get bonus points for tracking each meal. I tried to notify WW and was told to delete ap and reload. I did this and same problem continues. Frustrating to have these glitches in an otherwise great ap! On the bright side , I’m not snacking while I write this review haha

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Great program. App could be better.

Lot to like about this app and program. Two improvements we need: 1) Need integration from MapMyRun, Ride to work. It currently over counts the steps you take when working out do you get double credit for every workout. I’ve reported. No fix date. This makes every goal I hit wrong and every day I have to track where I am independent of the app. 2) Need to be able to search multiple filters for restaurants and foods and point combos. Correct filtering is too limiting.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Everything at your finger tips

I love WW app. It’s easy to use and it has tons of information and tools that make it easy to lose weight, stay fit and plan ahead. I love the scanner and the recipe section that lets you look up recipes and their points. I’m beginning to use connect because other WW buddies have great advice and are just so innovative with the WW plan. It’s been great and is the heart of the program.

Your missing out.

Weight watchers has made it so easy to lose weight. This plan/app is the easiest ever to use. The plans are amazing and the food is, well the food is everything you want to eat. You want cake, eat cake. You want pasta or pizza, go for it. Let’s be real people if we just ate that and didn’t follow just a few of the most simple rules we’d never lose weight. It can’t get any easier than this.

Zoe

So worth the download

Oprah you have worked wonders for the entire Weight Watchers program. The program is incredibly easy to follow. Much easier than in years past. The App is incredible. It has so many tools to use and tracking is very easy. I can’t say enough about it. And lets not forget the leadership and meetings. I love my leader, Roberta. She is incredibly helpful and truly wants to see others succeed.

WW

My husband and I Love Weight Watchers. We love having all the new recipes on our apps under the “recipes “ part of the app. Also like that it gives an edit option so you can tweak it to your liking and adjust your points.

We also love having this on our phones when we are on the road and needing to make the best choice possible. The “restaurant” part of this app is so helpful.

Honestly what’s Not to Love 💞

member

love the app. Before when I was member I never tracked until this last time I joined and got the app love it I track all the time now. Couldn’t be more pleased feel better. I still love the app except when I do the update with no instructions where to find different places example to track my walking went 2 weeks without tracking missed all those smart points cause I walk most every day. I know where it is now so I am happy.

Great app but...

I love the app helps me track my food. Released 50+ lbs since I started WW. My one complaint is in earlier versions I was able to enter into a meal category, for instance lunch, and track my meal. NOW, I enter said category around 5pm and it automatically puts it in dinner time. I have to manually move it to lunch. It does it with anything I track. In the morning I want to track my lunch before eating it and it ends up in breakfast. I want to track a snack around noon it ends up in lunch. Very frustrating. If it wasn’t for that I’d give 5 stars.

We apologize for the issues you are currently experiencing with our Mobile App. Please know, our engineers are fully aware of the issues and are currently working on resolving the problem. We appreciate your patience.

--WW Customer Care—

Makes healthy living easy!

This app emphasizes healthy living. It helps me track my fitness points as well as tracking my steps and tracking what I eat each day. I love that it shows me how many points I have left so that I can make good choices for the rest of the day. I like that I can look up recipes and it saves my most frequently used meal choices. It is so easy to use and has lots of extras!

Love the tracking!!

I love the app because I’m able to track my food as I eat it and sometimes before. Sometimes I will track my meals the day before so that I eat only what I’ve tracked. I also love the fact that I can check out meals before going to a restaurant and track what I’m having. I just love so many things about the app that I just can’t name them all. Thanks very much for everything!!!

Love it!

Makes tracking on the go easier. But don't like that my favorites and foods I've created that I've saved through my laptop at the ww site don't carry over. A lot of the time a keyword search doesn’t work which is pretty annoying. It would also help if Recipes from the WW cookbooks appeared in searches-I’m not asking them to post the recipe because I know they want to sell books-but it would be much easier if they at least appeared.

The App is what keeps me doing WW

So WW especially the freestyle is very easy to follow. There have been times where I strayed from tracking and I always notice myself picking up bad habits again when I do. The app is so easy to use and the recipe feature is sincerely what keeps me from trying any other app. You can add all the ingredients to a recipe and divide it into servings and that way you know exactly what your points are. It’s great!

Not as Good as Other apps

If you are looking for an app that works with Apple Health, this isn't the app for you. Though Weight Watchers has been around for a long time and their program is mostly successful in helping meet weight loss goals, they haven't moved much with the times. This app doesn't share info with Apple Health, it only reads into. So you still need another app if you want your nutritional information to sync with Apple Health. There are other Calorie counters and point trackers that sync with Apple Health and some are even free. Other than that this is a good app for what it does.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great program; not so great app

Nothing against the WW program; it’s excellent! The app, not so much, IMO. It’s counter-intuitive in many ways and the latest update is even less so. If I make a mistake tracking, there doesn’t seem to be any way to fix it. The last version had an “update food” option but I can’t find it on this one. My Favorites list also seems harder to navigate. I do like being able to track on my phone but feel that this new incarnation is a step back. C’mon WW developers, we deserve more!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

Great app!

Love this app to help keep me in control of my weight loss and activity. I especially like the build your recipe section. One improvement I would suggest is in the restaurant section. When searching for a restaurant, you have to type the entire name. It would be nice if it would come up with choices after just typing a few letters (like when searching on the internet).

Weight loss

Follow it and you’re going to lose weight. Do it your way and it won’t help you lose the weight. I’ve gone both ways and there’s proof in the pudding. Stay the course and before you know it you won’t recognize yourself. Your friends will be amazed and will keep telling you how great you look. We do this for a few simple reasons be healthier and feel better about ourselves. Good luck!

Love Love Love It!

Love this app. Makes tracking so much more fun and easy....always checking Facebook so WW daily journal is right there...not looking for the paper one anymore. Easy to look up points. I also love active link .....certainly makes you think when you sit down to watch Judge Judy at 4:00 and nothing registers for activity. I now take the dog for a walk for the first half and watch the second half hour.

Easy to use

Have been doing WW for almost a year. The app makes it easy to scan foods, and I love that your frequent foods are usually listed. I’m sure I’m not the only one who eats the same thing for a few days (or weeks) in a row.

Only suggestions would be to make a “search” feature in the restaurants. Sometimes you have to scroll down forever just to find your food item.

WW app is a great part of your plan!

Although a little bit of a learning curve for me personally, the more I play with the app, the more comfortable I get. I like the feedback icons and their little messages! While it is a little challenging if you eat out a lot, in most cases I have been able to cobble together an approximation of those meals.

Importantly, tracking what you eat, your activity, and your weight is convenient on the app and quite helpful while working your WW plan.

We appreciate your comments and feedback. We hope things only get better and better for you on your journey. We are always here if you need assistance along the way. Best wishes!

-Weight Watchers Customer Care-

Good but Flawed

I do like the program and encouragement to eat “good” calories but technically I prefer the MyFitnessPal app (which I can use for free). I don’t expect to continue to pay for an app I don’t like as much when my promo is over.

Some points that affect my rating:

*crashes often

*it should be easier to find real/raw foods vs packaged/branded foods (I literally can’t choose basic fingerling potatoes today...only branded/packaged)

*would like to also have visibility to my macro/calorie totals since that also matters

*when I choose a meal or recipe, I want it to be easy to tweak ingredients when I’ve added it to my tracking for a certain day (MFP much more user friendly, WW locks recipes in stone or forces you to update what you have saved)

*show me recent, frequent, and favorites more clearly

(MFP much more user friendly)

*allow me to bulk copy tracked items to another day

We do welcome and appreciate your feedback. This will be passed on to the proper department for review.

--WW Customer Care--

App feedback

I like it but wish there was more of a breakdown of major nutrients for my day. I do another app to make sure I’m balancing protein carbs fiber vitamins a and c potassium iron calcium. I’m glad ww pays more attention to protein in the past but it’d be good to have a good crosscheck on all important daily requirements. I look at the other app when I’m hungry to see what I’m low on that day and then choose that. My two cents. I think some people just worry about points and not balance. Can help stop cravings too.

No Articles

They give the impression you can do everything on the app but that is false. The articles they post on FB require you to sign into the website to read them but they don’t offer a way to read them on the app.

Not sure why they would post them on a public page if they require a login after the first few but since my computer is work I do almost of my personal stuff on my smart phone. Seems silly to have to use the website and the app to be successful on WW.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further.

--WW Customer Care--

What I’d like to see:

• When looking for restaurant offerings, items categorized- I.e. salads, sandwiches, soups, main entrees, etc.

• The ability to COMPLETELY delete a meal the member has created after saving it; deleting individual items tracked is no problem, but have found no success deleting ‘meals!’

* On the request for a review screen, please add ‘remind me later’ choice or a delete ‘x’ - it sometimes pops up at an inconvenient time.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Definitely worth the money

I was not able to go to meeting anymore with Weight Watchers and so decided to try online. First I tried to save money by buying a couple copy cat tracking program apps with a one time fee but they just were not anywhere close to this app. I am so happy I came back to this program and rejoined, it is well worth the monthly fee on this online program.

Weight Watchers

This app is amazing. It helps with everything and it is user friendly. I log everything I eat. Also the scanner is amazing also. I can stay in the store just scanning items and getting excited about everything I can have. I tried Weight Watchers years and it so much better. This is my first week and I lost 3 lbs and still have points banked. I highly recommend.

Easy button

People say they don't do WW because they hate counting calories and points then I show them the App and they are pleasantly surprised. I love being able to make choices when shopping....you can't just go by the package claims because they aren't accurate for the consumer who just looks at the calorie count between two items and not the whole picture. Scanning is easy and fun .

This really works!!

I have used this to lose 30 pounds and when I went back to my own stupid ways of eating I gained it all back. Make sure you know that you are learning to change your lifestyle and you are not just on a diet. You are learning to finally be healthy and if you allow yourself to mentally, physically and spiritually change you will be so much happier for the rest of your life.

Great motivation

I really like that the point system helps you focus on healthy choices. I used to just think calories didn’t matter where they came from.

I would suggest that they add a macros feature so I can see how much protein I’m getting a day. Some ppl want to know their carbs, sodium, calories. I may be staying in points or alittle over but If I’m still over eating calories That may explain why I’m not losing.

Easy to use

Love that you can add a meal you eat a lot to reference later, and that’s saying it’s not already on the app. Very rarely does it not have something I eat on here- so easy to track. And it makes me think about what I’m eating and gives me suggestions for low point snacks- even better it sinks to my Fitbit and tracks my exercise for me. This whole thing is great for someone without a ton of spare time to waste!

I love this app

It really helps me to mindfully eat. I take it to the grocery store. I don’t buy anything that is high in points. I use it to preplan before going to dinner. I track everything. I love that my weight is recorded as well. There are so many good features. There are recipes and connect is connected to this app. I have been a member a number of different times and this is by far the best revamp. I feel so motivated and inspired 😊

Suggestions for ‘Browse Restaurants’

I’m new to weight watchers and learning the app. So far I’m liking everything that I’m seeing, however, when you go into your browse restaurant section, instead of having to scroll through all of the items to see the points and the options, it would be nice if there were a subcategory to choose foods between different levels: ie 0 to 9 points, 10 to 15 points etc. This would cut down on the time looking for a meal and tracking points and food.

Food Entry problem

It works great except in a few areas. When I go to a past date to record my diet it keeps reverting to the current time of day & current meal time. Every time I enter a past food I have to change to the past date and change to the meal time. I have to repeat this process for each meal item and it is very burdensome. I was thinking I did not have this problem a few weeks ago. Has something changed?

Just starting

I’ve just started the plan with very high hopes of loosing weight that I’ve put on over the years and just can’t do it. Now that I use this app to help me make choices with my food I can see why I was only putting on weight! It had nothing to do with my age but my choices.... The app is a reminder of this, I love scanning things in the supermarket before I even think about buying it....

WW App Works for Me

I love this WW app and have been using it daily for the last 3 years. The app keeps me on track with my morning weigh-ins and points used for each meal as well as activity and sleep. There is a variety of recipes and ideas for meals. The app also answers questions about food and workout ideas. Thank you for guidance and encouraging me thru this weight loss adventure. I appreciate your support. Debbie Stance Riverside, CA 🌼🤗🤗🌸

How can you not ? 🤔

I don’t know how you cannot get this app it is working great for me. I am back in after trying to do it on my own and saw that with the app is so much better. Sundays are my weight in days I love how much I have lost and I can’t wait 😊too see how much I can keep going down. I love the way this program works for me I know it can work for you too just try is out you will see. 🥰

Life changing

Amazed at how the ww program and app has helped me eat healthier, become more active and fit, and lose weight. In addition to the food and activity tracking features I love the articles and helpful ideas, recipes, and the ability to modify recipes or create my own recipes. Every time someone compliments my weight loss and asked how I did it I can’t wait to smile and say “weight watchers.”

Lost 30 lbs with this app

This app made it so easy to track my food consumption and stay on the plan. I have already reached my goal weight, but am still on the plan and using the app for now. My only criticism is that it’s unclear what should be done to maintain your weight when you’re at goal, and I wish there was a lifetime membership benefit that provides for continued use of the app at no additional charge as long as the member stays near their goal weight.

Great App!

I love using this format to participate in the Weight Watchers program. It's easy and convenient. The WW app allows me the flexibility to plan my meals and activities for the week, and to easily make changes if necessary. I involve my family in the process, which also helps with the accountability part, and we get healthy and energized together. Thank you WW for providing such an empowering tool to help us to regain our health and vitality.

Easy to navigate and helps keep me motivated.

I love the suggestions for things to work on through the week when you do your weekly check in! My other favorite thing is that you never run out of something you can eat. It helps steer me toward healthier choices and was also super helpful during my breastfeeding journey. It was nice having so many points during that time!!

Weight watchers

It is fantastic when it’s working but when one of its glitches kick in they are a handful. I got hacked and had to change my phone during one of the glitches! I was more than a little upset. Just be cautious.

I have sent thus in before. You still have the problem this time I was hacked and my phone sent my text messages out. Thank heavens my texts are so boring they put me to sleep! Had to have a Geek fix my problem.

WW mobile app

I love it. I use it all the time. I have this on both my IPad and iPod,. It makes tracking so much easier. I can look up practically any brand name product and it is there. It auto calculates everything and lets you switch between simply filling and the daily points tracking. I don't think I would track my points as much manually as I do because of this tool.

Awesome

This app is my go -to for all things health & wellness! Truly love the FitOn and Aaptiv workouts; the affirming, supportive, and informative articles; and of course the WW system, all in one place. I am a “Lifetimer” from 1990, and have seen WW evolve over the years, and the company has always been at the front if the pack as far as ongoing support throughout the weight loss and health & wellness journey ( which really is a lifelong process of embracing change and growth).

Too many glitches

I have lost weight with the program and enjoy the option of having everything on my phone but it seems there are too many times the app is down. You get on to use it and it says it’s not available or your stuff from the day before is gone. For the price of a monthly membership they should ensure the app works all the time. This happens at least 5-10 times a month. It logs you out and then says your day or the app isn’t available.

Just one complaint

I use this app every day - 62 pounds down so far! My one complaint - I wish that when I entered a food to count points, that the simple food item itself would show up as the FIRST option in the search list, rather than having to search down through a list of foods that contain that item in order to find the item itself. LynnieDorian

User Friendly and Easy to Navigate

The app is pretty great. I find it to be far easier to track that most calorie counting apps I’ve used. It can be a little buggy at times, sometimes freezing up during barcode scanning or recipe planning but overall it’s really great. I love the interactive features and the app offers so much content for community, advice, information, and recipes.

WW app

I absolutely Iove this app. I scan products in the grocery store to get the points value. I especially like the feature where I can add the makeup of the food and get my own points value. I keep track of my daily and weekly eating and find inspiration in the member stories. I save recipes and return to them often. I am interested in the fitness apps and I’m in the process of exploring them

Accountability

I work many hours a week. And my days off I spend watching a grand baby so my daughter can finish school. So my downtime is very limited. I appreciate doing everything remotely and would prefer this even if we were not in a pandemic. I love the app. I love scanning items for points before I think about eating them. Planning is huge for my success and this app helps me do that. Thank you!

Joint WW is The Best Thing I have ever done for myself!!

Taking the first step and waking through the WW doors was the best thing I have ever done for myself! The program is wonderful and the support I receive from my WW coach, my meeting family and connect has kept me motivated and focused. I have lost 78lbs and have maintained my goal weight for 10 months. I am excited that I finally learned that these are lifetime changes. Thank you WW...xoxoxo

Love the ease

I am very happy with the WW app and how it helps me stay on the program and find the points of a food. I also like the ability to track my workouts and get extra points to uses to keep my satisfied. I am learning how to get Siri to track for me during my busy day. Plus I am learning from others via the chat aspect and or just reading what others have posted.

Best tool ever!

I have been a member of Weight Watchers for 44 years. The program has been a big help in keeping my weight in check. When this new program came out (and I have seen a lot come and go) I was hooked on the flexibility and tools that it offered. I love that it has recipes, workouts, food scanners and a place to read about other members progress. Keep up the good work Weight Watchers!!

WW

I love the connections with people!!! Tracking my food honestly has helped me loose 50 pounds! Eating healthier and when I really want something sweet or salty- I enjoy it but I portion control it! Seeing others’s success is really encouraging and the tips and challenges that WW provides is also motivating! My only critique is that online only members should receive the reward of lifetime membership like the others! Thank you!!!

I love the app!

I love the app! It’s the greatest feature WW created! I wish though for restaurants we could suggest more local restaurants in our area to us for logging our food under the restaurant feature on the app.

On the connect app have an edit button for when you are commenting on others post; so you don’t have to delete and start all over when commenting on someone's post.

I appreciate all the new things you are rolling out with.

Awesome app

When I joined WW, I had no idea that this app was available. It makes the tracking process so much better/easier than ever! If I can do this, anyone can. No muss, no fuss. All of the sites included are awesome! So easy to manage and maneuver. An outstanding way to manage your journey of improving your lifestyle for ever. The Connect is extremely supportive and informative. Thanks for making my journey so much easier!

Working on it!

I like the app, especially how you’ve got a quick link to connect to others on the same journey! The one thing that’s a bit tedious though, is the points counter. There’s a lot on there, but many of the restaurant choices don’t have things calculated with or without certain add-ons. I think counts could be really off because of this and I like to get things without certain ingredients too. There needs to be more there.

Changing my attitude

I like WW program. I’ve been up and down with my weight on all diet plans. I decided to change how I view my eating. I’m not dieting! Just like I make a budget every month to track my finances, to keep myself in check, I look at WW app as my eating plan to keep myself in check and to see where I have done good and where I need to improve. It has helped me tremendously to change my attitude.

The best part

The fitpoints can transfer from an Apple Watch target tracker of steps and exercise and it is life changing for me. I also got a little medal for losing my first five pounds! Cool! I’m not stopping now!

Back again because life turns and twists those pounds but I’m here and willing! Love the chat and listing and wish tracking was easier. It takes awhile for it to react and I often track the same thing twice...

So easy, So helpful!

I have tried another weight loss app, that is supposedly very similar to this one, and I found it to be massively confusing. I came back to the real deal. This app is intuitive and straightforward. There is nothing to change or figure out. Even this non-techie 67 year old can breeze through it. There is nothing better to help you achieve your weight loss goals than the WW app!

Water tracking

I love the app, BUT feel the water tracking needs to be more interactive. It would be better if we could manually put in ounces. For instance, I fill my insulated cup with ice and take more ice in a separate insulated cup to work. I know that the melted ice in each vessel measures 10 ounces of water. I can’t track that accurately with “cookie-cutter” ounces in increments of 8. Other than that, great improvements over the last versions. I missed the water tracker - now let’s make it accurate. 🙂

Newbies to WW be Patient

I’m 64 years old and I love using the WW App. It makes tracking your food and activity so easy once you learn how to use it. It may take one to three days to learn your way around it, but after that it’s a breeze. It has so much information to help with your weight loss journey that it’s actually fun to use. If you need help the app has a chat option that is available 24/7.

So Easy and Convenient!

When at the grocery store, I don't have to figure out points! It's so easy to scan different packages to see the best point value. It was surprising to see the wide range of granola bars, for example.

Also, it's much easier to track my meals and/or snacks because I always have my iPhone or iPad with me. This app has all the info I need to make wise choices to help me reach my goal.

Happy User

Took some time getting used to the newer version of the app (I was away for over a year from my subscription), but now I’m happy with the updates.. Admittedly, the most recent branding evolution was a bit jarring to me at first too.. But, after joining in-person workshops at the studios, going to Oprah’s Vision Tour and experiencing the consistency of the brand, I’m impressed with the new direction and find it fresh and modern. Great job, guys!

We are truly sorry to hear of your troubles with accessing your account. We hope you have been able to resolve this. If you need further assistance, please let us know.

-WW Customer Care-

Milestones

You should really fix the app to where you can reset your milestones. I accidentally put the wrong weight in after weighing myself and achieved all these milestones. I contacted customer support and was told that you can’t reset the milestones, which is very frustrating.

I really liked the app and would have given it 5 stars until this happened and there isn’t a fix to it.

Hi! We understand how important the Milestones are to celebrate your journey. This will be forwarded on to the proper department for review. We are all wishing you continued success in your wellness journey!

--WW Customer Care--

WW app

Love be this because it is so easy to keep track of my points. I don’t have to write it all down— I just start typing & what I am looking for comes right up. I love the restaurant list so when I am going out to dinner, I can plan ahead what I am going to order without having to try to figure out the points. Also, love all the recipes & ideas I get from it. It doesn’t make dieting such a struggle!

Upgrade malfunction

As I upgraded the app the entire site has become dysfunctional. A real disappointment as now I can't track on the go. I suggest that the system keep the user logged in when it upgrades to prevent this happening. I still can't get the app the work and now must visit the local phone store to remove it entirely from my device and reload it. Ridiculous!

Sending link to others in order for them to join

I have several friends ask me to send them the link to join. You have to log onto a PC in order to send the link. It would be more convenient to be able to send them the link when you’re logged onto the weight watchers website from your mobile app.

When I’m on a PC, I totally forget to send them the app because I don’t login to my weight watchers app on my PC.

40 year goal- reached in 3 mo of WW!

Sometimes the goals aren’t 50 or 100 lb goals. But the failure to reach them feels the same. I had given up the thought of reaching my pre child-bearing weight years ago. Grandma is fine with some extra around the middle! I joined to support my husband, but to my surprise I found my waistline again! On a short body every pound counts double. But now I can’t believe how good this feels. Thank the Lord for WW.

Love love love !!

This app is so easy to use!! I can’t be without it! It has it all! When I need encouragement, I just go to connect! When I am wondering about recipes , so many recipes ! And how awesome that we can actually create are own recipes and see how ingredients used may change our smartpoints! I haven’t even explored the fitness or meditation options yet! But I do plan on including this soon ! Great job WW!! You got it right!

Awesome tracker - lacking water tracking system

Really easy to use app, Love how many products/restaurants are logged in the app already but REALLY wish there was a quick water add/tracker. I’m trying to increase my daily water intake and would be more motivated if I could see my water intake easily and know when I hit my daily goals. Overall though 💕💕💕 I’ve lost 10lbs in 4 weeks which is honestly incredible to me with or without the water feature 🙌🏻

Intelligent and helpful

I think the app is well designed and easy to use with lots of helpful features. It is a wonderful tool.

I would find it also helpful when I have to attend a different workshop/meeting if they added the ability to add a specific meeting/workshop to your calendar directly from the app. (Please include the address and check-in time if you do). But even without this feature it is a great app.

Thank you for creating this 😃

Works every time!

I lost 40 lbs on this app and then tried to maintain on my own without tracking. Five lbs crept back on over the summer and as soon as I went back to using the app I lost again! Best part is the recipes because they are delicious and it is so easy to track them without having to enter each ingredient. Right now I’m looking for a collection of 3 sp desserts to add to my day....I hear chocolate calling 😋

Difficult to add food and search

I have been with WW for well over a year now and using the app most days (other than a few vacations) but this new update has been the worst so far. :/ it hasn’t allowed me to search foods or have access to my recent foods either. Luckily the barcode scanner still works great. Hopefully this gets resolved soon. I definitely want to keep using the app. It really has helped keep me on track in the past.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

This app make WW easier!

I have been participating in WW for six months now. If I had to do all of the calculating food values myself I would have quit like I did the last time. With this app, all of that is done for me. But that is not my favorite part. My favorite part, is all the recipes I can find and the ability to enter my personal recipes and have the app calculate the points for each serving. I no longer have make my head hurt just to stay on track. Thanks WW.

WW App.

I’m a Lifetime member who took a 4 year break and absolutely LOVE the app!!! So much has changed in 4 years, all for the better.

I’m so glad I made the decision to come to a meeting again. I moved away from my core WW support 2 years ago and being away from home can be challenging trying to make connections to those with your same mind set.

I have a positive feeling I’ll make connections at my new location.

Simple , easy and fun!

I love this app! It makes the WW lifestyle so easy to keep up with ! I love the recipes, recipe builder, restaurant guides and connect! One thing I wish it had is a spot to track water intake! I’d also love if they would update connect so that you can share pictures in the comments ! Other than that , I love this app and everything that it offers! It is definitely key to staying on track for me!

Makes it so easy!

I’ve done Weight Watchers a few time through the years and the program and the convenience has improved every time. Now with the way of counting points and the ease of using the app, success is just a matter of paying attention and sticking to it. Makes the healthy Weight Watchers way of eating much more likely to become a permanent life style change.

WW Wish list

I wish that there were a way that the recipes you add for could be added to a grocery list. For example, If I add meals to a list it would generate a grocery list. Every minute counts with kids, and it is super tedious to plan meals then go back meal by meal to write down the ingredients. Instead of pressing a print grocery list. Hope you guys add this function! Would make it easier to stick to ww if I knew exactly what to get at the store before heading there

Last update feedback

One suggestion based on the last update. Moving the weight chart to the profile section is really annoying. I normally never look at my profile, but I look at my journey every day. And I look at my weight journey every day. So it doesn’t make sense to move it to a new random tab, and just creates an additional step.

Other than feedback given by other on a somewhat limited database of foods, especially restaurants, I do love the WW program. It has changed the way I eat.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

WW App

I love the WW app! The best advice I can give is stay after a WW meeting and sit for A few minutes and get to know your way around the app. I love the area for your own recipes, new recipes they give you, and how you can save a meal you eat often. The Connect area where a member can go to “chat” with other members is so inspiring! You can be very involved with posts, or just scroll thru to know your not alone on this journey!

WW is THEEE Best!

This program is fabulous....the best ever!! The workshops are sooo educational, motivating, and helpful. There’s something at WW for everyone and I recommend it to anyone trying to eat healthy and feel better at a more healthier weight. I’d like to take this opportunity to thank the workshop leaders at the Riverdale/Butler location for being so wonderful and believing in this program. Once again, thank you WW for making a difference toward a healthier lifestyle for me. 😁

Losing Weight!

This app has made tracking so much easier than the old method of pencil and paper. The addition of the scanner for barcodes is great because you can shop and scan and not purchase food that would be bad for your weight loss goal! Also frequently eaten meals come up and items can be grouped together and renamed to find quicker. Tracks points for a multitude of activities.

Laurie

I love the freestyle program. I have done WW a few times through the years with success but always gained the weight back. This new program is different. I feel much more in control and am confident that I can keep the weight off this time. The app is a big part of that confidence. It makes following the program so much easier. I am a few pounds from my goal and I am very excited

Some things awesome some annoying!

Good stuff- mistakes are easy to correct. For example, if you track food into the wrong meal or day. Incorrect servings, etc... Search function is great. Overall ease of use is great.

Please fix - The BACK BUTTON. Omg O.MG. if I am scrolling through connect or search results and I click on something...and then try to go ‘back’...it goes all the way back to the top! Which is fine if I am only two posts down. But not fine if I have been wading through a ton of posts looking for ideas.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Good weight loss app

Only thing is I feel they should make water a separate category and needs to keep track of things as to keep a well balanced diet so you don’t become deficient in any areas, good cholesterol and bad cholesterol ect. But if we are talking weight loss alone then this will be your jam. You don’t starve and you can still eat whatever you want, good for moderations and making healthier food choices. Extra help on exercises is nice and all the extras. Big thumbs up ww!

problem with printing

The WW app is easy except for one thing—one cannot print recipes from the app!🙁. I print recipes rather than put my ipad on the messy counter tops while cooking. This means i have to go to the website, enter my ID and password (that I have a hard time remembering) and then find the recipe by scrolling through the unsearchable collections. It is a PAIN to find recipes and print them from the website. Why can’t we print recipes from the app???

Easy, keeps me on track, well rounded

The app is great to track daily meals. The base of foods ready to track is amazing . I love the quick food where I can put in some points and label it quickly. The quiet meditation is wonderful but needs to be longer than 10 minutes. There is much more to discover each day on this app. The stories and pictures are motivational from successful people.

The app helps keep my on the right path.

Tracking my food helps every day. And the scanner is the best thing ever so I can check out everything I buy at the grocery store before I put down the money. When I see how many points a pint of ice cream costs it makes chills down my spine. I am scared to death to push my shopping cart down the ice cream aisle. I can’t tell you how long it has been since I have pushed my shopping cart down the potato chip aisle. See no evil eat no evil

WW App Makes Tracking a Breeze

In this past year, I’ve been totally amazed how very much the WW app has improved. It makes tracking and scanning bar codes of grocery store items a breeze.

Gone are the glitches! It also seems that the reliability has also improved greatly . I love the Connect groups on the app, as well as the fitness wins that are awarded.

Thank you WW for the latest improvement s!

Love the app

I love the app to see what my intake is for the day. I’ve reached my weight goal but sadly I was told I have to loose another 5 pounds. I’m content where my weight is and very much would like to stay at it and work hard to keep it there. I have until first week in June to decide if I will drop weight watchers or continue on for a few months I do want to go for a lifetime I don’t want to lose that 5 pounds 😔

Love the App!

I think this App is life changing for me! The Connect feature by far is the most motivating thing out there. True life stories that make ya feel a part of something that someone else understands is amazing. The hope it gives to me on my journey is monumental. It would be great to be able to zoom in on pictures to see better pictures of people, clothing choices and food. I'm thrilled with WW!

Rudimentary

While it is a great way to track your points, the other functions are not as well thought out. I would love to see a weekly weigh in section, so you can see you progress all in one place. Total loss & average weekly loss are listed, but to calculate weekly loss, you need to go back and look to see what last week’s weight was. I would also like to see a measurements section so you can track waist, chest, leg, etc, measurements as well. If there is an option to do that, it is not obvious. I’ve looked!

Tracking for Success

I started WW in October 2017 and the app has enabled me to track my foods and budget my meals for success. So far I have lost 22 lbs and am over the halfway point to my lifetime goal. I tried tracking on paper in the past and it was too burdensome and I never looked back at the information. With the app, I am able to refer to different days and see what I ate and look up recipes and track my progress all in one place! I would be lost without it. ❤️

Love the tracker & barcode scanner

I love the tracker and the barcode scanner on the WW app. The scanner is very handy for checking the points on items in the grocery store, and it’s great for adding foods quickly to my daily tracker. The tracker on my phone is super helpful, since I always have my phone with me. Being able to keep a list of my frequently eaten foods on the app also makes tracking much easier and quicker. Everything I need is at my fingertips!

Gotta have it!

Love the app! Love the food scanner and use it often. WW developers are always adding new capabilities! The recipe builder is so helpful along with an extensive recipe library included. Connect with other WW members with the “connect” interactive community complete with video of you like! The only reason I didn’t give 5 stars is because sometimes the app just logs itself off but I just log back on and get right back into it. Truly I couldn’t manage WW without this app.

Weight Watchers AP

I truly enjoy having the convenience of the WW AP on my phone .

It makes grocery shopping so much quicker because everything is at my fingertips.

The WW AP also helps me to stay on track because I have the choice to look up the smart points of a particular food item and then I make my decision as to purchase and or consume the item.

Definitely makes life easier for me!

Really helpful

I like this app, especially the scanner. It really helps me make decisions in the store. Recording every day helps keep me honest. The one thing I liked better about a previous tracking app that I used was that it would automatically creat a list of "my foods." That way I didn't have to go back and search every day for the same items. Maybe an update to include this?

Could use a few improvements

For the most part, it's a great app and much better than writing everything down. The scanner is invaluable and I rely on it a lot. I do have a suggestion: I need to be able to share recipes and meals. I'm doing this with my husband and I cook most of the time. Instead of having to recreate the whole recipe in his app, I need to be able to just send the one I've already created and calculated. So many of us do this with friends, it should be easier to share our recipes.

We appreciate you taking the time out of your day to submit your suggestion. It helps a great deal to hear, first-hand, from our members on how they feel our app could improve. We will be passing this along for further review. We wish you and your husband the greatest success!

-Weight Watchers Customer Care-

It’s not perfect

Have been using this app for one year. Lost 62 pounds and made goal. It makes recording food and exercise fairly easy. I do not go to WW meetings. I only use the app. I input all my recipes, but it often crashes in the middle of my input. I can search all my foods and know the points. Issues and recommendations: it crashes frequently indicating an issue with MY connection. I wish I could forward my recipes/foods to my partner and friends who are also using the app. Overall it is a huge improvement for WW.

Congratulations on your weight loss and achieving your goal weight! We are so happy to hear our plan has worked so well for you. We appreciate the suggestions on features we should add to our app. We are committed to your success. Don't hesitate to reach back out to us if you ever need any assistance.

-Weight Watchers Customer Care-

Great app, but iPad version needs help

I love WW, and the app is invaluable. It works wonderfully on the phone, but the Connect section could use a serious update for the iPad. On the iPad, the videos play only in portrait mode, not landscape. And resizing Connect so that it doesn’t take up the whole screen would look much better. And PLEASE add Apple Watch functionality!! It would be awesome to be able to glance at my watch and see how many points I have left for the day!!

Need to track fiber and water

I love this app, and thanks to it plus my meetings I have lost 30 lbs since January. However, I find that there are limitations as far as tracking things on a daily basis (for example, total fiber grams consumed per day) and also no way to track daily water intake. My Fitness Pal does both of these, so I find myself using both apps. Please add these to the WW app and I won't have to go elsewhere!!!

They say the xxx time is a charm

I don’t know how many times I’ve tried weight watchers, I have succeeded a few times but in the long run I stopped. I thought of coming back but due to my age and a little health issue. I decided to try again. This new program allows me more freedom to choose. And not to worry about messing up. I love the positive input on a daily basis and how I can create my own patterns.

Love the app!

This app has really helped me stay on track and see a snapshot of my overall wellness…not just what I’m eating on a given day. The addition of Headspace has been a real blessing! I would love to see an iOS widget created so that I can see where I’m at throughout the day without having to open the app! It would be a great reminder when being tempted by something higher in points.

One thing made easy!

The struggle to healthy eating and maintaining a healthy blood sugar is not an easy task! I love having the ability to scan a barcode so quickly! It is also really nice to read about other people fighting the same battle that you are and hearing their successes! The best part of the ap is that it keeps up with everything that goes in your mouth. I have high hopes of reaching my goal.

Lifetime Member

Been awhile since I have tracked my day ! So when I started again last month and thanks to being able to enter quickly , I have been quite consistent. Thanks!

So since the last post above , I have been consistently tracking for 7 months. Nice to have frequently chosen items ready to track seamlessly…really saves time. My fit bit syncs beautifully! Thanks!

Keeps me on track

I do so much better with my weight loss and Maintenance when using the app. It’s clear to me if I skip using that my weight goes up because I’m not aware of all the small snacks and extra food I take in (without realizing/tracking) The app is just way too easy to use to not be taking advantage of it. The barcode reader is so great when shopping and prepping for meals.

Love this App!!!

After learning to navigate the app, I find its very easy to track. I enjoy the recipes, coaching videos and the encouragement to track activity as well as sleep. There are so many zero point foods- it’s so easy!!.. I look forward to weigh in day! This time around I’m focusing on attitude - enjoying the journey, not feeling deprived, making changes in my life habits for better health for my mind and body!

The best tool

This app was all I needed to lose 50 pounds that I was never able to lose before. The food tracking becomes intuitive with your regularly eaten foods showing up for easy selection. The barcode scanner is great for shopping for new items. The community aspect is the best for encouragement. The WW plan works because it’s sustainable. I have continued to use the app to maintain my loss for 18 months.

Great tool for healthy transformation

Thank you for this WW app. I never expected so much support and different tools, ideas and inspiration from the app and from the WW online community. I didn’t know it at the time, but my joining WW was a pivotal move to discovering myself again.

Joining WW has also made me acknowledge my choices and take better care of myself. You have to be ready to do the work and peel back the layers of why you want to change.

Now that I am familiar with the app I wish there was more guidance for how to start exercising from the beginning! I have not exercised for years due to health issues. I need major baby steps!

I hope you always have the strength to love yourself above all other things and rely on your faith to get through the tough times. You are worth it ♥️

WW APP

I love WW, always have! I started over 20 years ago doing Momentum & love that we can now track easily on our phones. I *do* wish, however, that WW would bring back some of the older plans. I had so much success with 123 Success & Momentum & it would be amazing to be able to track that with the WW app (bc I truly love this app for tracking!). The app offers so much as far as mindset, sleep, recipes, community etc!

Love this app!

I did weight watchers before smart phones - had little kids at the time too - and it was a lot of work to keep track of everything. This app makes WW so easy! I love that not only can you track points easily, you can accesss exercise routines, guidance, meditations, support and all in the app!!! I’m glad I decided to give WW another chance. I love how now the fruits and veggies are 0 points too.

Great program, essential app

Anyone whose done WW for years knows that this app is essential to success and is much better than having to write everything on paper and look everything up in a book. No excuses folks - WW has made it a easy as possible for you to achieve success on your journey! If you stick to the plan, you will see your mental and physical health improve dramatically. Go get it!!

The Best

This app makes staying on WW so convenient. The calculator lets me eat the the same foods as my family because knowing the points value is so simple. Tracking what you eat is quick and easy. I tried WW before this app and I could never find the booklet to write down what I had eaten. I always forgot it at home or work. But now, I always have my phone so I track real time. No forgetting what I ate.

Great New App

I absolutely love the changes that Weight Watchers works so hard and thoughtfully to produce in their diet each year. They are guiding us to be more thoughtful in our healthy choices and in the calories that we spend each day. The new app is so easy and wonderful to use! The people who haven't figured it out yet aren't so happy, but when they do get it learned, they will love it just as much as I do!

New 360 digital app

I have been on and off WW over the years. I went to meetings for accountability. When I signed up earlier this year I was open minded about the app and learning how to use it. I really like it. It’s very user friendly, I especially love the recipe library in the app. I also love the coaches on 360 digital!! They are awesome! I feel WW has given us all the options to succeed and the app is great!! It will not disappoint!

WWapp

I love the WW ap but wish it worked without an internet connection. Also would be better if it kept track of common entries. I wish it added a vegan section. When organic plant, seed and nut dishes are eaten- nearly impossible to calculate how many points they are.

Also I wish it would list entries you enter as priority so you aren’t looking for things all the time that you use frequently.

Like everything but the limited database of food items

I have enjoyed success with this app and the weight watchers program. But compared to my fitness pal app, I was shocked that weight watchers has so few foods in their database. I often have trouble finding the correct number of points for items that I eat.

Weight watchers seems to want their users to create their own entries from scratch. My fitness Pal has a much larger database of food items.

Such a helpful assistant

I used the tracking app for the last 11 months, and without it I know I would not have been able for shed the 50 pounds I’ve lost. I will definitely continue to track all my food and activity with this great tool. I enjoy having the CONNECT feature to participate with other users as well as watching my own progress on the JOURNEY feature.

Program works, app not so much.

I truly believe in the WW program. It will work if you track and are mindful. However the app itself needs major MAJOR improvement. The search function often does not work. The app layout is not user friendly at all. I don’t understand how free apps such as Lose-it and others can be more user friendly and have such large data bases to find foods but with the WW app I feel like I’m going in circles and wasting so much time trying to get simple foods - (plus foods I’ve recently tracked!) to show up in the search bar.

We are so excited that you love the program! We apologize that you are disappointed with the WW app experience, and will make sur to forward your feedback to the appropriate department. We wish you the best of luck on your continued health and wellness journey

-- WW Customer Service

I would love..

When creating a recipe and adding an ingredient to said recipe - If the ingredient you typed in came up first. Example: recipe calls for 1lb of potatoes. Type in potatoes to search bar. Results come up every recipe bob evens ever made with potatoes. Scrolls to the 143rd item in the results section to then find Yukon gold potatoes. It’s a hassle and makes creating new recipes so much longer than it needs to be. Also a feature where you create a recipe and WW provides alternative ingredients to bring the points lower would be AWESOME!

We appropriate you taking the time to share your feedback! We will make sure that we notify the appropriate department about this. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey!

- WW Customer Care

Trying Hard!

Love this app. as it focuses my mind on how much I have eaten!

It stopped me having a piece of chocolate last night, which I didn’t need, but I can have that nice glass of wine with dinner tonight!

I try not to use my extra points as I am not very accurate with my food points.

It is inspirational to see how much weight some of the lovely ladies have lost and how their beauty shines through again.

Thanks everyone, Angie 😍

Fits my lifestyle

Let’s face it, dieting is not fun neither is tracking. But with this app that has a barcode scanner and the capability to add your own recipes, it makes it super easy and convenient I also like the meditation part, as well as the different stories people share. I do go off it sometimes, but it’s so easy to get back on and continue my healthy journey. I would highly recommend!!!

App

I love the app and being able to track my points and getting to see point values and getting to decide if I want to use my points on which foods. Also I love the different conversations and ideas from other members posting it does help. I love everything about WW and I was so skeptical when I started but this is a life long family for me I’m down 60 pounds since September 2019 and I owe WW for that.

Crap App

The WW app has more glitches than I can count. I constantly have to close the app and reopen it to search for foods I’ve used in the past. I was searching for Olive Oil a few mins ago and it came up with grilled chicken. The whole app needs to be redone. I have almost 3000 WW points but it says less than 2000 is available when I try to redeem my points. All of these issues makes using the app frustrating. I love WW but if the app keeps glitching I will be tempted to try something like NOOM because they sure advertise enough to peak your interest. Please please fix the app. It needs more than an update. It needs to be redone.

WW App- Love it, except for one Issue

I absolutely love the weight watcher App! However, the issue I have is that the search in the Favorites option, now known as Save, doesn’t work well. As an example, if I try to look up Parfait as my meal for breakfast, nothing pops up. I have to literally scroll to Parfait to deduct it from my daily points. It’s kind of frustrating. That being said, using the App to log in my food choices daily has helped me to lose 54 pounds!

No writing to Apple Health & recipe input is clunky

It’s so easy to track foods and create recipes. Not to mention, Connect! They finally added water tracking! Recipe input is so cumbersome. Wish I could import recipes like in MyFitnessPal. WW is still stingy with my data so no information gets written to Apple Health so I’m having to use MyFitnessPal (free btw and simple to use) to input weight and water info. Otherwise a good app for tracking only WW points and weight but doesn’t play nice with other apps and my data to consider using long term.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Positive help

I have just started using the app when the coronavirus started. I have been a member of weight watchers for many many many years. The app is a big help in keeping track of everything but the most positive help is our leader Kathy Newburgh. She is a motivator. She keeps us on track with positive thinking and the tips to go along with success. I think the two things together will bring a lot of members a good deal of success during this time.

Jeanne S

Difference

I do love the WW app. There is a huge difference on phone usage. I have always been a Samsung Note user, I recently switched to iPhone Pro max. Siri is a pro at WW and I love this feature. It makes it easy to track. I am liking the water feature but wish I could input my own intake instead of set it to a specific amount.

Otherwise you it is great!

I use both the app and go to the workshops.

Retired educator

I began Weight Watchers in 2008 & lost 27 lbs. Since becoming a lifetime member I've "checked in" about once a year to loose the few pounds I gained each year. Now with the new program and better eTools, I'm planning to try to stay accountable each month. The free (and greatly improved) eTools with lifetime membership will, no doubt, be a great help. Weight Watchers has been the best and easiest weight manageable program I've ever used.

Love it !! Can you step it up

Love tracking food on the app! I never thought I would enjoy or feel fulfilled tracking food ,. In the past when I tracked food it made me want to eat more food ,..

Some things that you might think about changing are ,.,

Often when you scan a food it says it has points ,.. them when I search for food it says 0 ,.. canned pineapple in its own juice is a good example,,.,

Could you make it so we can print out menus or things we ate for the week ,..

I had a problem finding food I created ... recipes and then finding them later ,,, probably me !

Weight Watchers is fantastic !! I love the new approach of getting rid of processed food ,, chemicals... fat free etc !

Thank you for what you do!

Just amazing! Total Game Changer!

I love what the WW app has done for my mindset and my life. I’ve used it for 90 days straight so far, and I’m 23 lbs down! I reached my goal weight and now I’ve switched the app into maintenance mode (Healthy Habits) I love that this app is easy to use and really enjoyable. The one on one coaching is great for simple questions and the stories posted in the feed are inspirational! Hands down the best fitness app I’ve tried!

Easy as “PIE”

I was hesitant at first to try this. I saw my husband and MIL always looking at the app tracking points and thought (how could that possibly work) but after seeing my husbands weight loss and his increased energy levels I decided it was time to check this out.

I LOVE IT!!!!!!

Makes it so easy to eat healthy and not even think about what you can’t eat , because you can eat everything.

Love it, but...

Love almost everything about the app. I just haven’t figured out if I can duplicate something that I have in an earlier day and copy and paste it into a current today. I have seen that the app is partially intuitive, but I’d like to know how to do that one function. Otherwise, so happy! I have lost over 30 pounds so far, definitely because I can so easily track everything.

Two thumbs us 👍👍

I know so many people who have been using WW successfully and when I finally had my breaking point I decided it was the best choice for me. In two and a half months I have tracked everything I have eaten and lost 25#! It has helped me to realize the completely unhealthy life style I was living and has allowed me to change it without giving up completely on the foods I love.

Love my new self

I tried to lose the weight on my own. I was stuck and was ready to give up, but I saw that a WW center opened up right down the street. I joined after attending a complimentary meeting. This program saved me, gave me a new “Me”, and showed me that healthy living isn’t so bad! 😂 I’m 95 lbs down and have never felt better! My WW Coach is amazing and has been with me every step of the way 💛🤗 Thank you Debbie! I love you 💕💕🤗🤗

Love the posts!

I find that the app makes it very easy to track points and help stay on plan. Love that everything is in one place, and you can find inspiration and recipes at your fingertips. But most of all, I love everyone’s posts. The online community is by far the one thing that has kept me on the program, more than anything else, for the past year and a half!

WW is Amazing

I have been off and on (more off) with WW since the 80’s. I returned again 4-weeks ago. This is my first time using the WW App. OMG it is so easy to keep track of points and activity. Also you can get recipes and interact with other members. It can’t get any easier and the cost is much more affordable compared to other weight loss programs. I am very pleased with the program and my progress.

Easy to track - great graphics & updates

This app makes it able for me to really track my foods. Sometimes it does not load quickly on my iPhone which is frustrating when I just want to track my points. Overall I love the feedback I get after I enter my information this- really helps me keep on track and lose weight and meet My goals.

App is awesome & I’ve lost 40 lbs.

I mean, it’s a brilliantly designed app, but WW is a legit company with a trillion supporters/customers so obviously the app is going to be top notch. I love food, always have and always will, but somehow I’ve managed to learn discipline and how to be more accountable to this app than my own friends and family, and I’ve lost almost 40 lbs in 4 months. It’s worth it. Just do it and go change your life for the better.

Please increase food database!

The app has really improved in terms of the connect feature and very user friendly in creating recipes and meals but there are still many times when I eat at restaurants that I cannot find even comparable foods in the database. I’m confused why all fast food restaurant info can be found but still a lot of regular foods/dishes are missing. This would be a 5 star app if the database was competitive with My Fitness Pal or Lose It

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

Options

It should be a 5 but unfortunately at almost 80 I just don’t understand everything and I’m missing a lot of really great things that I’m sorry I didn’t get before. I have a lot of trouble tracking my meals and when I sit down with a genius I tell me what I am going to eat and wham bang she’s tracked it and I’m mumbling “ how’d you do that? Show me in slow motion “. I may remember it and I may not!’ Thank you members for taking the time to help us who are fumbling around

Meg

Love The Progam

Best lifestyle program ever. And I love the app and being part of this community. It keeps me accountable and I need that. I’m wasn’t that overweight to begin with so I lost what I needed to lose and now this program keeps me on my toes. Wonderful recipes (I’m a recipe addict) and love the inspiring stories and the encouragement everyone provides to help others from all over that they never met. So glad I joined and the app keeps me connected.

Terrific Tool!

Besides helping me stay on track with my eating each day, the tracker is useful when shopping for items with the least points, ie, not all breads or ice cream are alike! It also helps me plan for restaurant outings, so I’ll have enough points when the time comes. And It’s really opened my eyes up as to how many points each food “costs” me, so I can make the healthiest choices from amongst foods I like!

Search needs some work

The search function is horrible. I can rarely find what I’m looking for unless I use the scanner. I just searched for “avocado” and I had to close and reopen the app for it to give me decent results. Sometimes it just doesn’t show any results. I prefer the MyFitnessPal app for this reason, but I like the WW program so I deal with it. It would also be more convenient if there was a separate tab for recipes so you didn’t have to scroll way down to the bottom to access them.

We're so sorry for your experiences. We are constantly looking for ways to improve our products, services and member experience. At this time, we have released a new App updated today, which has features to improve the functionality of the WW App. Please ensure you have the most recent app version, 7.9.0, installed. If you continue to have any troubles, reach out to us at ResolutionSupport@weightwatchers.com. Thanks!

Works!

I love and use the app many times a day. We have figured out how to create a recipe and share the pts for each family member to use is quick add. The only issue we have that I would love to have updated is having a family link to be able to access the recipe and have each person manage their portions of that recipe. Started Jan 6,2019 and have lost 31 pds! Feeling fantastic!

Easy App

Like many people, I have yo-yo'd with my weight. I have resisted weight watchers for a long time because I felt I should know how to do this. After deciding that I needed greater accountability I joined weight watchers and immediately downloaded the app. It makes things so easy and really helps me keep on track. I'm enjoying the process and not dreading that I'm on a diet. I truly see the app as a tool for the lifestyle change I need.

Confused But Bemused

I love using this WW app!!! It really helps me keep track of how many foods there are to eat that don’t cost me a ton of points. Little by little, I’m replacing my fat-filled diet with healthy eating and LOVING IT!!! I save my weekly points for a gentle splurge at dinner parties. I’m still having trouble finding my way around the site but it’s worth the effort. I’m losing about two pounds a week with very little “sacrifice” on my part. Thank you WW!!!

Weight Watchers app

A lot of great information. It is great that you can scan an item from store and see points immediately. The only thing that would make it better is when you are looking at a restaurant and their food, it would be helpful if you could have the option to see food in chronological order by points from lower to higher.

Recent update = loses 2 stars

Loved everything about the app up until the most recent update that took away the menu for Connect- one of the best features of the app. Now, when I want to switch between Trending, New and Following I have to scroll all the way back to the beginning of the page versus the previous version that had the menu always available. Change that back and I easily give it 5 stars!

Needs some work but overall GREAT APP

I attribute a large part of my weightloss success on the accountability the app provides as well as the scanning feature that allows you to scan while shopping to maje it such that you either take the product or not, rather than bringing it home and having to AVOID it if it surpasses your point values you prefer. Needs some tweaking like allowing you to copy mealsto other days and such, but otherwise, LOVE IT!

So Convenient!

I’ve been using this for a few months now. I love the convenience of tracking. I especially love the new program. But the main reason I gave it a five is because of the barcode. It’s so much easier to barcode what I eat if it has the option. I really do love weight watchers and the portion control. It helps me hold myself accountable and it’s conveniently on my phone. Keep at it everyone!

I live and breathe through this app

I truly live and breathe through this app. I’ve tried doing WW without this app, and it was impossible!! This app has made all the difference in the world for my weight lose!! Everything you could possibly need to succeed is in this app...including the encouragement! If you’re on the fence about this program, let me be the first to say DO IT, you won’t be disappointed!!!

Awesome

The app makes it possible and relatively simple to realize how good foods will not add weight and also allows you to realize that a massive percentage of foods you thought we’re healthy just aren’t. You can eat whatever you want, but you can no longer blame it on not knowing it’s health value or lack there of thanks to this app. With willpower and this app you can get to and maintain your desired weight very easily.

Great unless you’re not on WiFi.

This app is a great - but it stops working once I am on my network - it’s frustrating bc then I have to use the responsive website on my phone which is fine, but I have to re-log into that.

A tip to WW is if this is happening to a lot of customers, this would be an update worth making to remove any friction from someone’s weight-loss goals and success.

Add points

It would be handy if you had a choice that lets you just add a certain amount of points without a barcode or choosing a specific food. This would be very helpful in a case when a person makes up “snack bags” ahead of time to easily grab on the go. I would mark my ziplock bag with the point amount and then easily add that amount to the WW app if you have that option.

Please update

Some little annoying things have started happening since the last update. When you type in an item on search, it brings up a list of suggestions. After you select, the search line doesn’t clear for the next item. Now you need to clear that manually. Also I have things I eat every day yet I still have to search them rather than have them as suggestions automatically. Also some more motivating messages weekly would be welcome!

We have great news! Our latest update did include a fix for the search bar issues. You will no longer need to clear this manually, as it will now auto clear. The current version of the WW Mobile App is version 7.9.1. Also, thank you for providing your suggestions. We will be happy to pass these along to the correct teams for review. Wishing you the very best on your wellness journey!

Great Tool

The app is not just for tracking. It is a valuable too for my weight loss journey. Many of the recipes are delicious. I can also input my own recipes so I know the smart points value. When food shopping it is so convenient to be able to scan the items in the store to determine the points. This is really helpful.

The app has numerous other features that are great tools.

Great! (but could improve)

The app is great, it’s super convenient and the scan capability is awesome. I love the swipe to track! (but it would be awesome if after you swipe you could adjust the serving!)

I like that all of the tracking functions are located under the same (+) tab at the bottom.

I wish I could search the items I previously scanned, it would be a huge help, since that list gets long and I don’t always remember the exact name of the item.

I also think the searching capabilities are a little limited. I find that when I’m creating a new recipe and I’m searching for the ingredients, the results only respond to the first word I type in. The following words are ignored by the search or the app just shows me my recommended items, this can be frustrating.

New rewards

I find the “rewards” to be discouraging. I am 74 years old and I am handicapped. I don’t want to be compared to 20 year olds to earn rewards. I was hospitalized for 10 days in December and was too ill to track my food. I certainly could not track exercise as I could not even go to the bathroom without help. It is very discouraging to know you cannot earn rewards. I think you should rethink this. DJC44

WW app works better than ever

I’ve lived through many iterations of Weight Watchers apps and am now thoroughly satisfied with the ease of tracking, syncing with my Fitbit, recipe look up and creation, and the ability to check my stats and get help through the online coach whenever I want/need to. My weight loss is slow but steady, 15 pounds so far and a few more to feel even healthier and comfortable. Thank you!

A wonderful asset

This app has been a wonderful help in my journey back to WW goal weight. I have been a Lifetime WW member for over eleven years, so I have seen many changes. I lost 80 pounds using the paper trackers. It was doable but so time consuming. The WW app is now a valuable tool that I can't do without. When they first introduced it, it was pretty awful. Now it is great! And, I'm sure that they will continue to fine tune it. Good job, WW tech team!

Great people but tech needs work

I love the tracking and how it syncs with my Fitbit...sometimes. My recommendation is making it easier to respond to people on connect, double tapping on the connect bar below should cause you to automatically refresh the screen. But, alas it doesn't. You should also be able to like what people write on your post, and how about video's and an option to reply to a comment?

Otherwise this app has improved my daily eating and exercise, which I'm forever grateful!

Glitch with updating recipes

I love the App. It has been the key to my success (50 lbs and counting). However, there is a new glitch. When I try to update one of my recipes, it says “connection lost”. Happens on my iPhone with cellular service and iPad with WiFi. Also, I have a suggestion for an improvement: to the barcode scanned list, add the alphabet selection to the side so you can jump to a specific letter to find your scanned item more quickly.

Key

The app is the key to my success. I love the way it works with fit bit to accurately report my activity points. I know there are other considerations to the points, and I wish the app also tracked calories. In any event it's all about less energy in and more energy out, and with new app technology I get that picture very accurately, which makes weight loss a breeze if you can just be disciplined.

Great App

I have lost 40 pounds so far on the Smart Points program, and I give a lot of the credit for that to the app. I like to cook, and the app gives great access to all kinds of recipes, that can be searched in multiple ways. The barcode scanner is great! And when it’s time to go out to dinner, it’s wonderful to be able to search so many restaurants for dishes that fit the points I have left. Kudos

Great way to track points, love the update with water tracking section

I love being able to track my smart points right on my phone. It is handy to be able to do it right as I eat. It is equally helpful to track your water intake. I find myself not drinking as much water as I should, and with a tracking area like points it would remind me where I am with fluid intake.

WW iPhone App

The WW iPhone app has made tracking easy and convenient for any of the plans I chose to follow that week. It helps me find recipes with points easy and I am able to connect with others when I need encouragement or new ideas. I use the app to enter my progress, activity - which feeds from my Fitbit onto my day and see & spend my rewards. Whoever designed this app - did a great job!

App review

It took me a while to understand and I am still not fond of the way we have to enter our food choices but overall it is good. I went to a virtual meeting today! Yeah! The one thing I have a problem with... when I forgot to enter my steps I couldn’t go back and put them in the next day.... it would enter them on the day I tried to put them in.... not the prior day.

Keeps me on track and gives me the inspiration I need from these amazing people

I could not do WW without this app. I have to track my food or else I go way over without even thinking about it. The recipes and food combo ideas are helpful. Most of all, it’s the other WW posts. These people are such an inspiration when I’m feeling less than enthusiastic. Their food hacks are genius.

Good app, would like to see a few changes.

The app is pretty good. I just wish there was a quicker way to access your weight and to find what color plan you have as well as foods/recipes for said color plan. There’s a plethora of information, but I personally would like to see on the home page or at least icons on the bottom to be track food, my plan and log weight. I don’t like having to hunt down that stuff.

Way to Weigh

The app is genius in making sure there is enough information, inspiration, and motivation. It’s for everything one is looking for to lose weight, become healthy or healthier, physically and mentally strong. The connections are also a great way to know you are not alone. There are others just like me and you, who will actually cheer you on or help you through a rough spot. I’m so grateful for WW ♥️

Weight Watchers is so much easier!

I was on WW way back when you had to write everything down, add up your points, eat fish 2x/wk (back then, yuck. Now I love it.) etc. It got really tedious, and even though I lost 40 pounds, I quit. My bad.

Four people I know who are on WW, who are doing really well! (100 lbs lost, 109, 46, and 70) inspired me to join. It is so

Much easier now...tracking is on your phone, and all the figuring is done for you! Of course, you still have to track what you put in your mouth, but I am so elated that this works! Plus there’s a community of people to support you, a 24/7 coach for questions, and recipes galore!

I am down over 70 pounds!!! I feel so much better and finally kicked the sugar habit. Do this! It really works!!!

Love it, but it could use a few improvements

How about point values for bites, licks and tastes for when you’re cooking.

While I support ALL of my fellow WW members, I do not necessarily feel it is appropriate to share photos of oneself in their bra and underwear, or their completely bare back to the camera in their bathroom with just a towel draping the front of their body. It’s just too much.

Thanks for the opportunity to share my thoughts.

Helping me be successful

This app is truly a big part of my success. It makes tracking easy and has so many different ways to look up or create foods to track. There is so much information at my fingertips. I use it many times a day - not only to track but read articles and connect with the WW community. I have not experienced any negative issues.

So grateful to have found this!

I am so much happier on this program than I’ve been on any other. It takes about a week to get used to it. Once you are life is easy! Been losing about a pound and a half to 2 pounds a week. And there’s always something to eat. So I never go hungry. It includes lots of positive messages to keep you motivated not only on your diet but in life. Great all inclusive plan.

I am still standing

I am on this journey of change and my lifestyle is made easier with the WW App. I love how you got everything at a touch recipes, restaurants, barcode when you shop, exercises too. So it not only about tracking but about living and connecting. Ngozi. This is a different time but I am still standing and trying new movement I also like the new update with sleep tracker 🤩

New update needed

Please fix the app. I love using it but lately it seems to be glitching. When I am tracking I used to be able to type a few letters from my saved food. Now I have to type the whole word and it won’t even show up. I have to go to my saved foods and scroll. When I click on my icon the connect portion does not load. I can’t see my past post or any followers or people I am following. My picture doesn’t even show up. And it says zero followers and following.

WW is a doable lifetime solution for me!

On WW I’m not unreasonably constrained in what I can eat. I learn moderation and portion control (a habit lost in American culture) and eat what I want while building new eating habits that I can live with for the rest of my life. I’m in my late 50’s and did not think I could do this but I’m down 20lbs (in 3 1/2 months) and feel great! I’m patient w myself when I slip back and just keep looking ahead. Praise God it’s working!!!

Makes keeping yourself accountable easy!

This app makes holding myself accountable so much easier. I used to have to write everything down and carry around a calculator to keep track of my points. With the WW app I can find recipes, make healthy choices when eating out, take free workout classes in the comfort of my own home, track my activity and see my progress.

Great tool for planning and tracking

First thing every morning, coffee and plan my meals and activities. The WW app makes this so easy. I have never done well on diets because I love good food. The recipes on the app are delicious. The app syncs with my FitBit which makes tracking activities super easy. I also like the connect feature. Seeing the success of others following the WW plan helps me keep realistic goals.

Has It All...

Not only can you keep up with your points but scanning barcodes at the grocery store as well as a list of restaurants with points provided for you, recipes to go by, ideas for meal plans, what others are saying, people to connect with, exercise plans, motivational ideas and so much more... it is there to educate you as well as take The knowledge with you forward

Learning Process!

There are so many features to the iPhone app that it takes a while to find and make use of all the helpful features. I am enjoying using them. It seems that not all features are not the same on laptop. Learning best of both! It has definitely helped keep me more mindful of staying on budget. Kudos to whomever is designing the app! Keep up the good work!

Terrible customer service

The app itself is fine if you can get used to logging everything you eat.

I did not find it helpful in my overall eating and did not lose any weight in 3 months of using it. I cancelled my membership after 4 months but because I originally signed up for 9 months, they ended up charging me for the whole 9 months or offered that I could pay the early termination fees. So needless to say, i spent a bunch of money for not actually using the app after 3 months. I’m super disappointed in the app and the customer service. You can log your food on free apps, don’t bother with this one.

App review

I love the app however it seems to be down a lot and also doesn’t want to bring up the food item I am trying to type.

A suggestion for restaurants, I know you can type in the name and the max point value you want to see BUT it would be so much easier to type in the restaurant name and have the lower point value foods listed first. Just a thought.😊

Tracking troubles

Trouble tracking some foods — when I wanted to just track Lamb I had to do it from a recipe I didn’t use. Mine had no added calories.

Also I never eat ANY fat in a meat - I always fully remove any fat visible. I am sure that is lower in points, but there are no options for that.

Strange to discover a tiny (5.3 oz.) container of Dannon low-fat yogurt- 140 calories - was 7 points!!! Can someone explain??

Thanks

Anne

Ultimate eating habits

After 17 weeks on Weight Watchers I can proudly say this was the absolute best life change that I have chosen to improve my health. I could go on and on but seeing steady progress with many desirable foods and improved energy, the best healthy activity I have ever tried. Fit for Life !!! I continue to love the app and program. I lost 25 lbs with ease. Easy to follow, many food and recipe choices to meet my goal!!

Excellent!

Love the app! It helps me track what I’m eating and keeps me accountable for what I’m putting in my mouth! Occasionally I forget to enter my points before midnight and it is difficult to get my points to enter correctly the next day- when I enter the points in the tracker it’ll say yesterday but the points get added to my today total. Besides that I love the app- very easy to use and motivating!

Blue dots

I love the app, but one change I would like to see is for the calendar to mark a dot for every day you track. Perhaps one color for days you track over or under and another color for tracking in your daily point range. I have gone over my points and then don’t get the dot. It looks like I didn’t track. Technically if I have fit points and weeklies to use, I may go over my points in a day but still be on plan.

Concerns

I really like the different exercise options. But I have been having problems with the Fit On exercises not loading from time to time. It says “try later” which doesn’t always fit in to my schedule or I’ll forget. The other concern that I have is when scanning foods, it almost always scan the item twice so I have to dismiss one of the scans. While it seems minor, it’s annoying when it happens so much.

Food search bar kinda stinks

I do love this app a lot but I am finding when I search for my foods for each meal, it’s not bringing up the usual stuff I track anymore. It brings up food that has nothing to do with what I’m searching for. I’ve tried the filter but having to go in and filter for each search is kind of tedious. I’d love for when I search for a tomato or something it would just bring up a tomato instead of a recipe with tomatoes.

Restaurant Options Suggestion

I really like the app but think a feature should be added. When viewing a restaurant’s menu, it would be nice to be able to sort by points. For example: I select restaurants and then press choose restaurant name, select my restaurant, and then the menu items with point values display. It would be nice to be able to sort by points.

Thank you weight watchers!

I made up my mind I wanted and needed to loose weight. I watched my daughters life/ life style change because of weight watchers. She signed me up in February and I am down 22 pounds. I put off joining because I thought it would be hard to track what I ate..... it is so easy. I received the WW cookbook, and have really enjoyed some of the recipes. This is my life style now, and can’t wait to loose 22 more pounds!

First few days...

I’ve only been using this app for a few days but I LOVE IT!!!! I am so great full my sister encouraged me to give it a try! I’ve been using it only a few days and feel so much better!!! I was coming home from work feeling sluggish and exhausted and after the first day of using the app I felt a HUGE difference!!! I’m looking forward to the results because I know they are coming!!!

When will this app update?!

I reallly hate this app. Half the time when I am typing in a food item I have to wait like 15-20 seconds for it to even load. Then I backspace and retry it again and it still doesn’t work.

I also hate that this app doesn’t send push notifications to your phone reminding you to chart your meals. I feel like weight watchers in itself could be better with accountability if that means I get a push notification three-to five times a day reminding me to chart my food.

I wish this app would just be more user friendly.

We apologize for the issues you are currently experiencing with our Mobile App. Please know, our engineers are fully aware of the issues and are currently working on resolving the problem with the load time. We appreciate your patience. We will also be passing your feedback to the proper teams for review.

--WW Customer Care—

Positive and Enlightening!

I love the way I can easily shop for food using the scanner and can make healthy food choices (or not) using the extensive database. Though I don’t post often, I do read and comment, giving support on Connect. The recipes are always a big help and give a fresh perspective on meal planning, entertaining and holidays (a major plus!). Every time I open the app is positive and enlightening.

Game changer !!

I’ve been on and off weight watchers quite a few times, but it’s so so so much easier on the app! Definitely worth the money if you’re on the fence. I’ve been using it for about 3 weeks and am down 10 pounds! The app makes it much easier to work towards your goals, track your meals, and has so many restaurants’ point values. There’s a bunch of recipes as well!

WW is a great plan and this app is helpful

This app is a great tool for success if you’re a WW member on your journey to turn your health and life around by changing your lifestyle for the better. I can honestly say that this little app helps me stay on track in many ways and is incredibly user-friendly. This is by far the best version too. You can do so many things that your potential is unlimited.

Love this App

I absolutely love this app. I have struggled with weight my whole life, this app has helped me lose 25 pounds in two months and I’m not done yet. I wish I had not waited so long to try it. It’s been the easiest and most rewarding program I’ve ever done. I can’t say enough good things about this app. If your second guessing on trying this app DON’T! All you have is weight to lose. It really works.

Fabulous app!

This app is user friendly and very helpful in helping me track what I eat. It teaches me to know which foods are high in calories so I make better choices. Why would I want to eat one high calorie thing when I could have had 2-3 other foods not so high in calories. Also the activities tracker is right there with the food tracker. It definitely makes my day easier. I love this app.

Makes all the difference!

Incredibly helpful in determining the number of smart points in a supermarket item or in a recipe. The “Connect” function, enabling you to offer and receive advice from other WW members, is invaluable. I use it to track every meal, every day, virtually effortlessly. I would only change the Restaurant portion, to make it quicker to locate and use, but otherwise, this app is a godsend!

Always there when you need it!

I love this app because I have an on my first page and if I need a little push I go to it and start reading about stories that people posted inspiring stories. It reminds me of the activity that I do every day and don’t realize how much I do exercise. And he keeps me on track easily by just adding in what I eat in seeing the difference it makes.

Love the app!

I did Weight Watchers a few years ago and lost 62 lbs! I rarely missed a meeting and tried to track on paper. I reached my goal and kept it off about 2 years. But I got a promotion at work and life got in the way. I gained back up to 210. My daughter-in-law talked me into getting the app. I signed up in February and am now at 162, five pounds below my goal! It is so much easier and less time consuming. Love, love, love it!!

Weight watchers application

The weight watchers application has literally been a lifesaver. It has helped me lose 35 pounds, it has helped me to track all of my food intake, it also provides extremely helpful recipes, and helps me to eat well and to stay healthy and also keeps track of my exercise. I would highly recommend this application to anyone looking to lose weight

User lynn

I like the WW plan because I can eat what I choose and counting points is simple. But app can be frustrating because I use raw ingredients like nuts, seeds, vegetables, grains and it seems to favor prepared foods from restaurants and brands so the basics can be harder to find than they should be. Still it mostly works well for me.

But a new wrinkle is the app is freezing. I’m away from home but have WiFi here and everything else online works fine. Frustrating.

Love WW

I’ve been doing WW for over 11 months now! I use the app every day to track my food! After about 6 weeks I can track my day in about 5 minutes! But the app has so many other things which I use regularly, recipes, inspiration from other WW members, seeing my progress! I would highly recommend WW to anyone looking for a sensible way to lose weight! I’ve lost close to 75lbs!

It has everything!

This app has everything to support the members to succeed. The ability to track and use the scan food item is amazing! The restaurant guide and the recipes section have been helpful. Also being able to connect with others who are in community has been inspiring. Lastly I love the interactive workout feature. It’s the full package.

Love this app and WW program

I’ve found this app amazingly easy to use. The longer I use it, the easier it gets as a foundation of what I frequently eat is built up. My only critical comment is about the database of some restaurants. I frequently eat only one of the halves of the bun or bread with a sandwich. I haven’t figured out how to customize this. Only the points for the entire sandwich are included.

Thanks for user-friendly app

First of all, I am blind and I use voiceover on my Apple iPhone. This is one of the most blind friendly, voiceover apps out there. I am keeping track of my points I am able to search for foods and make my own recipes so I know what the points are there. Great job. I just started August 1 and I’m still getting used to things but all in all it’s a really good app and good program.

Success!

I am a 61 year old male. I would never have attended a meeting, I habe never attended a meeting.

I have used this app since late April. It took a week or so to understand and familiarize myself with the foods, etc, that were point appropriate.

So, it is fair enough to say that using the point system as a game I wish to win each day, on most days I am a winner!!

Counting the month of May, June, and 1/2 of July I have lost a total amount of 30 lbs!! The app, plus daily exercise, has made this feat possible and I am happy, my family is happy, and even my doctor is happy!

WW app is worth the money, worth the effort to learn, and has made me successful! I have 20 more to go to be at my goal of 6’2” and 210 lbs. but I can do it!! Hey, I even enjoy ice cream!!!

Makes WW so much easier!

I’ve done Weight Watchers at different points in the past, and was constantly looking up foods in the book, or using the slide rule to figure out the point value of foods. And restaurants— forget it!! This app makes all of that a breeze.

Overall I love the resource for points and for tracking my weight loss. And learning about others success is a great motivator, too.

Very Fun and Helpful!

This is a great app overall. It is very enjoyable to use and is a great tool. One recommendation I have is to fix the “create meal” option. After I name the meal, the keyboard gets stuck in the up position and I can’t see where to submit the change... all I can do exit out is to tap the back button... which brings me back to the original page, without my changes.

Thanks for looking into this for us!

And thank you for a great app!

Works great!

Mostly works great, but food searches can sometimes feel tedious. I just want my food tracking to be super speedy and quick so I don’t say ugh, I have to track again. I feel like it doesn’t keep enough of my footprint so it’s working just for me. I feel like I’m starting fresh each time. Update: I think the newest changes have made the above complaints much better.

I go to this app daily

WW has a great app— I am able to track all the food I eat, what points it’s worth, I track my activity and it tells me how much it’s worth also. I am able to scan the food codes to tell me what their worth is too. The greatest thing is I am able to chat with other people, which really inspires me to see their progress and they can cheer me on too. AND you can talk to a WW coach for help. Great!!

This WW app is TOTALLY keeping me on track.

There are no meetings where I'm spending the summer. If I didn't have this app, I would not be maintaining my weight loss or tracking my food/activity. It would just be yet another failed attempt to drop the weight. My favorite tool is the barcode scanner as it is fast, easy to use, and continually amazes me how similar items (yoghurt) can have such different point values.

Scrolling issue

In one of your most recent updates, you created a scrolling issue after updating the quantity/portion of a food while adding it to your day. So anytime you need to change quantity/portion, after making the change, you now need to scroll down to actually track/save the food. Never had that issue before. Also, if you try scrolling in the wrong area of the screen, it will scroll quantity/portion choices instead of the whole screen.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

WW App Is Very Fine

The app is very fine. Still, a few database problems

Once I was able to understand how to maneuver within the app, things were moving along quite well. As I moved on and built my database, it became apparent that there is a defect in the search engine. Foods that I know are there, do not always show up after a search. Still, A bit difficult to get around.

INCREDIBLE APP!!!

The WW App is outstanding! It is so easy to use. It is wonderful that I can scan food in the supermarket, at home and at anyone else’s home. It is so very convenient and I no longer need to hand write everything. I love that all of the points values are so easily accessible! It has such a difference in my journey bi also like that it syncs to my FitBit. I also like seeing other people’s journeys. They are very inspirational.

Smooth sailing!

This app makes it so easy to follow your path. Not quite mindless, but watching your daily plan almost on “glide”. Trying something new to eat can be a bit dicey (if you’re in a hurry). But seeing the points, plus adding in more exercise in other options help keep your plan not always in the foreground—but always within secure reach.

It’s fun to meet/stay within set goals!

Great Weight Loss Program

Have been a member off and on for many years.....pounds off and pounds on.... I have promised myself this time that when I achieve my Life Time membership I’m going to continue to go to centers weekly! Program WORKS! The App is a life safety net! What a fabulous tool! Can’t say enough good things about the program, the people who greet you and the speakers! Thank you! This program changes lives!!

WW has changed my life!

The WW app has transformed my thinking about eating and diets. I tried so many “diets” only to gain back weight and feel awful. With WW, I feel in control of my diet and can make smart choices about what I eat and when. I can eat anything but just need to factor it into my day and week. I never feel deprived of food or drink. The control has truly changed how I feel about myself. Thanks WW!

Love the app ,have a suggestion

I love how easy the app allows you to find foods. I would like to be able to change my points-eg. I don’t always eat 6-8ozs of say meats and there is no way to change it to maybe 5points instead of what a 6 point serving comes out. I find I am being more satisfied with smaller amounts. But hey I have lost 40lbs so I am happy. Love the restaurant list also since my husband loves to go out.

Love the app and program but...

The only thing I wish was part of this app is being able to see your nutritional information for the day. I know Weight Watchers isn’t about counting calories, but I like to keep track of this along with how much protein/sugars I’ve eaten for the day. I have another app just to keep track of this information right now, but it would be so much more convenient to only need to log what I’ve eaten for the day in one app.

Menus and activities need updating bad!

I have home cooked meals every day and most of them are hot dishes. They don’t have any hot dishes on the menu so I have to add the ingredients separately which adds the smart points up more. They don’t even have plain fried hamburger. They don’t have hamburger with no bun. They don’t have a lot of foods or activities. They just give you the top three hits for activities or food and the rest is food. I had to substitute many activities for different ones. Very disappointed. I’m afraid I’m just wasting my money.

Thank you for your comments and feedback, Jenna. We appreciate your suggestions on food tracking and we will be sure to forward them to the appropriate teams for review and consideration. If there is something you are unable to locate in our database, you are always able to create a favorites/recipe list with your favorite meals for future reference. If there is anything we may assist you with, please let us know. We wish you the greatest success.

- Weight Watchers Customer Care -

WW and the app

I love everything about the new app and WW.

Over time I have lost 158 pounds and weigh less than I ever have in over 35 years with about 58 pounds to my Dr’s goal. The app is s great tool. I’ve quit before but keep coming back. The reason? It works period. You work the program the program will work for you. You get what you put into it just like everything else in life. You don’t have to be perfect. #wwrocks

It’s great!

It’s a really solid app for tracking points. Searching food is really simple. I love that we have access to tons of recipes now. I only wish we could sync profiles with friends to keep each other accountable and cheer us on. I am doing this with a group of friends and that has been the downfall of the app- that we can’t connect with each other in a private group.

Activity point problem

Just updated 7.0 to 7.1.1 and when I try to enter water aerobics it comes up as American football. Not good

Latest version is much improved. “New message” red dot will disappear when read then reappear in moments. It will not permanently go away. As for the rest of the app, I think it is fabulous. Thank you WW.

Latest update has resolved all my concerns. Great app, easy to use.

Great diet !

This diet works great , especially with the app it really helps you make better choices and gets you to eating healthier! It makes dieting easy and helps you to make a lifestyle change! With freestyle you can still have some of the stuff you used to eat if you eat no point foods to stay within your daily allowance..... it works for me.... I’ve lost 30lbs since January 1st and still losing!

Pretty good

The app has improved over time but I would love to see nutrient totals when I click meal times like Dinner.

I’d REALLY love to see nutrient totals for recipes once they e been tracked. For example, I entered a soup recipe. Once tracked, I’d like to be able to click it on the tracker and see nutrition info for all ingredients combined.

I count carbs for type 1 diabetes and this would keep me from having to also log every bite into different apps, like Lose It (which does all of the totaling).

Fix the recipe builder search

The recipe builder search does not find the same ingredients as the regular search for meals. Example, bacon. I can search and find center cut bacon for a meal. But in the recipe builder, even when I specify a brand, like Hormel, center cut bacon does not appear in the list.

Also, if I specify an ingredient like sugar, why in the world would white and brown sugar be half way down the page instead of at the top of the list.

In the recipe builder, basic ingredients should fall to the top.

It is just too hard to build a recipe for accurate points now.

So frustrating, please fix ASAP!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Weight Watcher App

I love the weight watcher app. It is convenient to have to look up food items and to track. The more you use the app, more you realize how much there is to it. You can look up restaurants, you can look up studios other places and times. It’s a great support system. You can follow others and track their progress and get encouragement and motivation from others.

Love the app

I use the heck out of this app and love it. But I do have a suggestion for improvement. My suggestion is to add the alphabet next to the ‘scanned items’ so you can quickly go to, lets say, to something that starts with ‘P’ with just a touch. I scan a lot and have to swipe through many pages to get close to the end of the alphabet. Seems like it could be an easy addition. Thanks!

Barcode scanner & page

I love most of the app! one addition I would like to see is search bar on the scanner page. The issue I have is when you need to search for something you’ve already scanned you have to scroll through everything you’ve ever scanned. I’ve got a ton of items I’ve never purchased on the list from just checking points in the grocery store. so it’s very difficult to find what I need.

Been pretty easy to use

The app has been helpful. Very extensive data base especially in the restaurants. It has been a little glitchy at times but usually resolved quickly. There are a few things I think could make it more user friendly like making the database of recipes easier to find- not just ones based on a topic (cooking for one, vegetarian, etc) but over all it’s a good app and I like the smart points vs calorie counting.

Perfect

In my quest to be health and lose a few pounds per all my dr’s say so, I was pushed by my sister in law to do weight watchers. She is a life member and swears that it works. After 5 weeks I have lost 8.4 lbs! It works, this app has let me pick and track my food that meets my points goals. It has let me make decisions that for me that have been healthy and wise on this life change. Thanks for making this app so easy to use!

What’s Up w/Bubbles?

My major problem with the app is that I keep losing the weekly activity goal “bubbles”. This not only causes me to have to manually add my daily activity points to see how close I am to my goal, but also delete and reinstall the app to get them back. However, the last time I did that, the “bubbles” didn’t come back. For $20 a month, the simple things should work.

Love them app but would love these extras!

This app is great! However, it would be great if you could add a way to make a grocery list on the app. Ex. As you are going thru the recipes it would be nice to have a button to click where all the ingredients could be added to a grocery list. This would be very helpful with meal planning and staying on track! Maybe have some suggested starter grocery lists?

Easy Peasy

I’ve only been on WW for 4 days now but I feel great, am never hungry and am having no trouble following the Smart points. It’s so easy, especially with the technology which makes it so convenient to scan and track meal items. I’m so hopeful that I get positive results with WW because I’m prediabetic and would like to be out of that range and have normal glucose readings. I already see an improvement! Woot, woot!

WW is the best!

I’m really enjoying getting healthier using this app. I’m not “on a diet” - I’m relearning how to care for my body with helpful tools. I’m not only feeling physically better (down 20 lbs in 7 weeks) but also feeling more positive and confident. I find the app user friendly and I’m loving the variety of support I can easily access through the D360 program - live coaching, workshops, articles, chat, etc. Thanks WW!

Losing

I really like this app keeps me on track and easy to use. Only problem I have is when I add a recipe. The ingredients are listed like pie crust 1/8th. Well when I make a pie I do not just make one slice but divide the slices to make a serving. I use cake mix as the dry ingredient not with the eggs oil & water so my recipes are not easy to create. I do like that I can create recipes. Just need to figure ingredients takes way too long.

Makes tracking accessible

I like the WW app. It does make tracking so easy it is your own fault if you don’t do it. However it needs some TLC. It gets glitchy at times. -sometimes after inputting a recipe. -It can freeze at times -It needs a much bigger inventory of deal foods people eat -When the app makes updates it needs to provide an explanation of the changes

Recipes

I love that we have so many recipes. It seems that on the home page some recipes will live there forever. Would like to see more variety on the my day page. Would LOVE to see a place to park recipes that I would like to try separately from what is saved. Would love to be able to rate the recipe. It’s tough to find a saved recipe if you can’t remember its name.

Really do like the app

Steve ross

I haven't utilized all that weight watchers has to offer yet, but just keeping track and realizing how much I was eating has helped tremendously. I lost about 10 pounds initially and have stayed at that point for a while. That's ok for now given how busy I am etcc. Now, however, I know specifically what it will take to drop the 10 pounds more that I need to. Thanks for what you've created in this plan

Can’t Find Comments

If there are many comments, and you want to find a particular comment someone has made to your post, or someone else’s post, there is no way to find it without scrolling through 500, or whatever, posts. You cannot click on the comment and go straight to that comment on the thread. Big, BIG problem. COME ON! Fix this! Please?

I love the WW app!!!

I use it all the time- at the grocery store, I use it at home and I use it at work and when I go out to eat. I’ve made it a habit to track everything that goes in my mouth. Today at the grocery store I helped a lady who was looking at PB two but didn’t have her phone to check points! It’s Amazing how many of us WW’s are out there! Love your fellow man, pay it forward, and use the app!!!

Glitchy

Sometimes the app gets glitchy and data is missing. It eventually comes back. I do not like my opening page. I now have two buttons to either Track Food or View Food Log. I don’t want to click a button to view my food log. I want my log to be on the main page like it was before. I don’t know how to change it back.

A breeze!

The online program is new to me and startlingly easy for a non tech 78 year old! I’ve lost 20 pounds and counting! I’m on the purple plan which suits me perfectly since I love a variety of foods and often choose zero or low point meals. Soups are the easiest for me but salads are great standbys with so many variations. Balsamic vinegar is a great choice for dressing! Hopefully, I will stay in a healthy weight zone always... that’s my plan.

Great app but a customizable home page is needed

I’ve lost around 20 pounds using this app, and I love it. The only thing I would change is on the home screen, if the modules were movable so that I could put them in the order that I use them it would help. For example, if I need to see restaurants I have to scroll all the way to the bottom of the page. It would be better if I could park that right under the first module.

Love the app

It is easy to use and navigate. I love the scan feature, it makes counting points a breeze. I love the support system and that you can gain reward points and use them for actual useful items. I also benefit from the recipes and that I can add mine easily for repeat meals. I’m so happy with this app’s performance. The only change I’d make is have the recipes more towards the top.

Great way to stay focused

I’ve been using this app for 4 months now and I’m officially down 20lbs. I’ve found the program to really help me have a better relationship with food and my overall well-being. The struggle is real so to finally find my balance is refreshing. The only complaint, which isn’t really a complaint is that the app has been a little glitchy lately. But besides that thank you for such a great tool😁

Great

Hats off to WW reimagined. The digital version is a great recreation of the plan I followed decades ago to lose 20 lbs. i had gained it back, but the stumbling block of tracking points could only be realized now with this digital app and Siri. I’ve only just got started but the walk workouts and the video and audio inspiration are superb and nicely done. If it works, I’ll be singing your praises to everyone. Thank you Mark from Erie Pa

I’m a believer!

WW has absolutely been the easiest and most manageable of any weight loss program I have ever tried. The small but consistent weight loss encouraged me to keep going. “Steady as she goes” helped me reach a weight that I feel I can easily maintain. Also, I loved the freedom in the program! My personal challenge was always to see how much I could eat for the lowest points. It was like a game to me, and I won!

WW APP SO HELPFUL!!!

It's so great to have a way at my fingertips to track anything anywhere and stay ahead of the game. With the built-in barcode scanner I can also scan products in stores to see if They are worth the Smart Points before I spend money on them. Recipe builder is great! And I love Connect, where we can all swap success stories and challenges and recipes and tips and encourage each other.

Sharing recipe

The app is a wonderful tool. Having it on the phone makes keeping track of everything that is consumed. Also shows how many points are left for the rest of your day.

Only down fall I have is, as a wife of a ww follower I can’t share or send a created recipe I have calculated with the app on my phone to his phone so he has access to the smart points.

This APP makes weight loss so much easier!

Before I started WW, I would try to count calories every day, and after a while I gave up. It has been 30 years of trial and error and much of the time, suffering. With the APP, if I slip a bit, I know how to get back on track with the free foods. I realize now that slower is better. It helps the skin adjust and let’s me enjoy every day without starving and loosing sleep because I am too hungry. Plus, I haven’t been exercising like a fein. Life and body image is so much improved.

WW App

I have done WW a few times in my life. The last time I used a gadget like a calculator to tally points. This time having WW on my phone is fabulous. The fact that it keeps track of my points, has a whole list of restaurants & food items in its bank and calculates everything for me makes it so very easy to us!! The cost is minimal too.

I love WW’s. I’ve lost 25 lbs since January & my husband has lost 40!!!

Form attributes

Please improve your UX by assigning the correct attributes on the in-person reservation form. Obviously you have every response field set to “text,” so when we try to complete the required email and phone number fields we have to shift keyboards to get to numerals, the @ symbol, punctuation (including the ubiquitous dot in email address) etc. This is very frustrating, especially when the fix on the back end is simple. Thank you.

Progress Report

After 5 weeks of weight watchers I can say it has helped me so much to use the app to get through a very stressful time without using food to comfort me me. It helps me set goals and boundaries as well as providing resources, tips and recipes to keep me going. My weight loss has been slow but I am thankful it is going down and not up. Thank you for providing this app for people

Good but with glitches

I’ve been using the app for about a month now. I’m enjoying the ease of tracking and the many other features however I’ve now run into the issue multiple times whereby my personal profile (pic, blurb, etc.) and my ability to edit it goes away. When I’ve reached out to WW tech support my response is ‘to delete and restart app’ which works but is annoying to have to do in a regular basis.

Keeps me on track

I really do like the app as it helps me stay accountable to myself. There are a lot of content options that help but I don’t have the time to partake. I stick to tracking my food and looking up recipes. My only constructive feedback is I wish it was easier to use recipes or foods that are often used or my own recipes. It’s not as friendly as it could be. This means it takes longer to enter your meals.

Lots of Info - Lots of searching

I like the ease of having all WW content in a convenient app. I do think it could be organized a little more intuitively. I never know where to go to look for work outs, accessing my plan is difficult, planning for the week seems difficult.

Another thing would be nice is if this connected with the Apple Watch and the health app. Maybe it does, but I couldn’t figure it out in the settings.

Fannyfox

This is like having my leader in my pocket all the time. Love the easy access to tracking and the gentle reminders that appear occasionally.

Just had a thought I can’t get rid of. May sound simple but....counting my points is like spending money. I only get 23 and when they are spent, I have no more “money” to spend. Can’t counterfeit more☹️🙀 “If I am mindful every day and I won't go broke”

App makes all the difference for losing

For YEARS, I resisted my doctor’s suggestions to join WW. After all, I knew the requirements: eat less and move more. However, my idea of eating less did not do the trick. Now, I check the points first and make decisions before eating. So far, I’ve lost 30 lbs in 12 months and plan to lose another 12. Most importantly, I still get to enjoy eating.

Great community, great support!

Great app for weight loss and maintenance if you can figure out how to navigate it. There are many steps req to enter your meals (even for favorites) and to find restaurants you have to scroll past all sorts of other random stuff (some are ads for their food, books, and some third party partners) in order to use that section.

Not very user friendly for a beginner, there is a learning curve involved with using the app.

BUT the community is fantastic! Their support is totally 5 stars! The app not so much.

Great app!

I do love this app and I think there are so many useful features! I think the only thing is that I wish it was easier to copy a meal from the prior day, or if you had a meal for lunch but you’re having it for dinner the next day, it would be nice to copy it over easier, but that’s my only suggestion for improvement, everything else has been really great so far!

Lifestyle change

Love the app. My sister and a friend text each other everyday whether we earned a blue dot or not. We cheer and encourage each other. That makes a big difference.

I also use the recipes all the time. Menu planning is a huge part of my success and I rarely repeat recipes! So it is good healthy food and the variety makes it fun. I don’t miss the kinds of foods I used to make.

Easy to use

Great for ideas for recipes and building recipes to calculate points. Scanning barcodes is a great feature. As is restaurant items. Only thing I wish for the app is to be able to share my tracker recipes or individual items since my husband and I are doing this together. If I want to share a recipe I have to go through and look for it hoping I saved it.

Weight Watchers Application

This is a great application. I can track my weight, food, and there are unlimited resources with recipes and support from the WW fellowship. Probably, my most favorite resource, however, is the exercise component. It provides a variety of exercise “classes” and a weekly goal. I love this! I was able to cancel my online gym application which is saving me money, and I prefer these classes/instructors more!

Is the scale really working

I am not sure if the scale is working at the studio I go to. I know I’ve been losing weight and I am getting smaller. I track my points and exercise a lot. I hope they can recheck the scale because I swear I have lost weight. I wish I can have the staff recheck it to make sure it’s accurate but I haven’t had a chance the last three times the scale messes up they say I keep gaining.

App review.

I love almost every feature of this app! I do not like the new update that changed the way we see our fit points. Being able to see how many steps, minutes, etc., I accumulated throughout the week was an awesome feature! Now, I can only see each day Individually. Not motivating at all!! I’ve had to keep track myself so I can reach my personal goals instead of having everything in one place.

WW program & Staff - Stockbrige, GA

Love love love the great Coaches and Staff who are doing such a great job! Every week they go

above and beyond keeping us current, motivated and inspired on our weight loss journey. My twin sister and I both feel that our weekly meetings are something we look forward to always. Being able to have the flexibility of virtual or going to a weight watchers studio is a wonderful option! Keep up the great work WW!!!

Love the app but lose all data without an account

So I loved the app for tracking my food, weight and exercise. I believe in their program. My health insurance offers a free program so I started using that. As soon as my WW subscription expired, all of my data, including weight tracking was not available to me. I wish I had used a paper tracker for my weight in addition to the app.

Feedback

I am enjoying the app! I just wish I could get feedback on why my weekly points continue to increase. I’m on my 10th day & started with 25 weekly points. Now I have 43. I don’t understand why they increase as I thought I read that points do not carry over week over week. I have tried to get someone on chat twice to answer this question with no success.

Resets Multiple Times

I just got this app yesterday. I really liked the layout and set-up was simple, but throughout the day when I would open the app to track or look up a food, it would make me do the questionnaire to match me with a points system. Then it did it AGAIN this morning upon opening. It doesn’t take that long, but still frustrating to have to do that over and over again, and there’s no way to “x” out of the screen, so if you want to track anything you HAVE to go through that process. Super annoying.

Love the app just missing 2 things

I love the WW app as I can track my food and activities so quickly with well thought out short cuts. I wish I could see the nutrients and amounts I’m getting on a daily basis however. I believe that would be a great tool to help me plan my meals and see where my deficiencies are.

The other thing that I have trouble with is when I create recipes. Trying to change the serving size is maddening! Please fix that.

Good but improvements would be helpful

Pros:

I can track my food day to day

Automatic carry overs based on preference

Connect access

Cons:

No option to search directly for fruit or veggies to track. Example: put “strawberries” in the search bar, get a list of 20 strawberry-flavored items (ham, cookies, sauce, ice cream...). Add “fresh” and get an empty list.

The goal is to emphasize fresh fruits and vegetables and have an easy search function, not frustrate and tempt.

Connect alerts: you are alerted if someone replies to your comment, but when you’d kick on it, it brings you to the main comment instead of to your comment and the reply(ies). This is incredibly frustrating, especially if there are 200 comments on the thread.

Thanks for listening. Please continue to improve upon this app. Folks need it.

Love the App

The WW app makes it much easier to keep up with my weight lost journey and provides encouragement for my efforts.

I like the journey page. It is encouraging to see my weight loss record from day one.

I believe tracking is the key to successful weight and the app is so much easier than tracking on paper.

I love the app because it makes this weight so much easier.

The most common sense to weight loss that I know.

I always have a better weight loss on weeks that I use the app to record my food and activity. 🤗zT

The app is so easy to navigate and Connect give me encouragement when I get discouraged. It also reminds me that I am not alone in this battle and that failing at something doesn’t mean I am a failure,

This app helped me loose 20 lbs in 4 months!!

The only reason I wouldn’t give it five stars is because some times the app doesn’t load correctly or takes a while before I am able to access the main page and download my information. Also, the search bar has a bit of a delay. Otherwise it’s an absolutely magnificent tool to track points. Not sure how successful I would have been without it.

“Can I Do This For Life? You Bet! “

I am a 35 year WW veteran. Going from paper to the convenience of a mobile app makes staying on plan so much more easy! I use all aspects of the app and love the ability to add some of my favorite recipes to recipe builder! Finally, my motto is a question, “Can I Do This For Life?” And if the answer is yes, I’m making the right decision- if no, I’m not. WW gives you every chance to make the answer always YES!!

Love the water tracking addition!

There is so much to like about the app and I was so glad to see the water tracking ability added. My one complaint is that it’s too rigid. It would be more helpful to have the ability to add it via number pad because I never drink the same size container throughout the day. My glass is 20 oz but I’ll have a water bottle that’s 33 one day, 16 another day and 32 another day. Please consider making this more flexible or “fluid” 😊

Creating recipe navigation is poor

Overall the new version is good for basic things like looking up foods, barcode scanner, and tracking. But the navigation to create a recipe is really confusing, and worse, after you laborious entire instructions, the app doesn’t automatically save the instructions, or at the very least prompt you to save if some action you just did would lose the instructions.

Easiest way to plan on the fly

The WW App makes it easy to stay on top of everything I eat. I use it to plan for high point weekends. I use it the grocery store to make better choices. If I have a craving I find ways to accommodate it. It provides a diary of everything I eat and my activity. I’ve connected it to my Fitbit making it my one stop shop for managing and looking back at my week.

Loving WW ...Loving the App

Started WW about6 weeks ago. Have lost 11.5 #. Having this app with me has kept me on track and informed about my daily choices. I look up food point values almost every time I am planning my meals and snacks. I check what points are left at night if I am feeling hungry. Some days I plan my day ahead entering breakfast,lunch and dinner in early a.m. Without this app I wouldn’t be so tuned in on healthy voices. Thank you WW!

I have a suggestion

So far the app works very well. I have a suggestion, in the restaurant search section, I’d like to be able to search for selections with a certain point value so I don’t have to scroll through every single thing on the menu.

I hope you can implement this.

Also

Can you make the recipes printable? Really hard to work a recipe from my phone! Thanks

Happy again !

I was doing great in the blue ! Held my own through the holidays, but slipped between Christmas and NewYears. Decided to switch to Purple to try to lose more weight fast. My bad !!! I couldn’t do it! Gave up- totally got out of control again . 😫

I now switched back to Blue. I feel like I’m a ‘normal’ person again ! My social life is very important to me, but I’m still aware of my points and don’t feel like a failure if I get too close to my limit. 😊😊!

Good app but issues with activity tracking

The app has recently developed a glitch in the activity tab. I have it synced with My Health, and every time it syncs, it adds the same activity. For example, for January 29 I have 10 entries for the same workout. I tried to delete the extra 9 workouts, but it won’t let me. I had to deactivate the syncing option and now have to record them manually. You should be able to delete a synced activity, not just those that you enter manually

We are so sorry to hear of this. Please shoot us an email at ResolutionSupport@weightwatchers. com. We would be happy to help.

--WW Customer Care—

Jam-packed content, but not intuitive

There is A LOT of content that is accessible on the app, but I personally find the app is not overly intuitive to use. I LOVE the easy-to-access barcode and the frequently used options right below the food search bar.

However, I found it difficult to figure out how/where to grab an item I have previously entered, one that is not a favorite, that I want to add to a different day. I also found it difficult to locate where I could create my own recipes.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Carol Donahue

On a plateau and having a terrible time breaking it. I'm eating less than my 23 points but swell very easy in my feet and legs even with compression hose. My Rhumatoid hurts extremely bad due to our storms. As a result in not able to walk much. I'm not giving up. I have dropped from a size 20 to a 16. If it wasn't for my large abdomen I could just about wear a size14. I love finding success in a positive lifestyle change.

Bonnie

This app makes it so much easier to get my point value for foods. I like that I can scan items in the food market to get a better idea of what I’m eating. I also live that I can look up specific dinners in restaurants such as Houlihan’s.

It’s fun using this app so I don’t mind entering all my meals each day....so much better than writing everything down and searching the point value.

Love but could use some improvements

I really like the app but I think it would be great if they had a space to track how much water you drink throughout the day. It could also be nice to break up your snacks throughout the day if you wanted so you could track a morning snack, afternoon snack, or evening snack. I think for fitpoints it would be nice to see that separate instead of included in your weekly points allowed. And why can’t it sync to an Apple Watch? Apple health works ok, but I’d like to see my Apple Watch on there!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. Please email us at ResolutionSupport@weightwatchers.com so that we may further assist with the Apple Watch syncing issue. We wish you success in your wellness journey!

--WW Customer Care—

Great help

My favorite part of the app is being able to scan a food product and know instantly how many points it is. Make life a lot easier when shopping. User friendly and good ideas. Keep up the good work. When I get home I scan again and mark on the package how many points things are. Makes it easy when I'm looking for something to eat.

Losing an average of 3 pounds per week! So easy!

I absolutely love this app! I have been following the program for three months using the app only and have lost 42 pounds so far. The layout is awesome and user-friendly, and there are SO MANY features that make this worth the price per month. I love the Connect community and the articles and tools that are available. I don’t ever plan to stop using the WW app!

Weight Watchers App

This app is AMAZING!!! It is the easiest way yet I have been able to stay consistent with eating better and losing weight. Everything is right there at your fingertips. Also, the helpful hints, recipes, and encouraging stores makes the journey much more pleasant. If you’ve had difficulty staying focused with becoming a more healthy and fit you, give Weight Watchers a try...and get the app!!!

Not alone anymore

While I thought I was on this alone journey, I'm not alone anymore.

Scanner is great for making great choices I just love it. At those quiet moments I used to eat I can see others on their journey. If they can do it so can I. And the 24/7 chat is fantastic. I feel so blessed for all the support this app provides and folks out there using it and those standing by to help. All in it together.

Good app

I love this app in conjunction with the weight watchers program. I would, however, like to see it interface with apple health a little more to integrate with the health scenario.

I would also love the recipes thing to help me choose a serving size like a cup of this ten cup recipe how much is that?

Macros and more knowledge about what I’m eating would be good or maybe just cross pollination with my fitness pal. I wish we could just get Apple to integrate food apps better through data.

Slow App

I have loved my journey with WW so far, and have loved the results. However, the app, has been a little frustrating. When I lost 5 pounds, the app acknowledged it. I may be wrong, but I thought losing 10 pounds was considered meeting a milestone. I’ve almost lost 11 pounds and the app won’t acknowledge I’ve met the 10 pound mark. It’s frustrating, because seeing that I met the 5 pounds milestone was very motivating.

Thank you for reaching out. There is no 10 pound milestone badge within the app, although there is a charm for it. The badges do not all match the charms. The milestone badges are as follows, 5,25,50,75,100,125,150,175,200, 5%, and 10%. We do apologize for any confusion. Best wishes!

--WW Customer Care—

Review

I Iike the app a lot. It has helped me track my points and loose weight. I love the bar scanner

I wish that I could find previous meals easier.

Also I enter a lot of food and exercise information. But I don’t see anyway to create trends. It should be able to tell me my vegetable consumption per day for the past week or month. Same for fruit meat added sugar etc. it should also be able to track exercise in a similar way.

Finally!

I’m 69 years old and have joined WW no fewer than 15 times since 1968. This is the first time I’ve been fully committed. It works for me because of the ease in tracking, the point system, the free foods, and most of all, the personal stories people post about their own journeys. It has helped inspire me and give me a boost knowing that so many others are going through the same struggles.

WW super app

Easiest program I have used. Cannot tell anyone how very easy it is to track your intake of food. Makes you think about what you put in your mouth every day. I am handicapped and to attend meetings would be nearly impossible. This digital program is by far the best WW has brought to the market. I Weight daily due to fluid retention and post my weight each day. Five pounds since Friday was as of Monday morning. Thanks Weight Watchers for this outstanding tool.

Loving the Weight Watcher App

It took me some time to load, get set up and get used to it, but now I'm loving it. I find it fun and useful and it's gotten me back on track. I'm a lifetime member and was struggling with some pounds over my goal weight that I just couldn't seem to shed. This went on for about a year and within one month re-upping with WW's and being on the new program I am making wonderful progress.

Awesome update

I've only had it for a few hours but this update is great. Reading other reviews makes it seem awful but 1. Yes you can open the barcode scanner, it's in the menu on the left. 2. The places works (and it's flippin sweet) learn to use your phone. 3. Seriously? The app is full of great info at your fingertips and you are complaining about an 'ugly color gradient'. End rant.

Thanks WW, you're doing great.

Users friendly- a couple of big cons

I have been on WW for about a week, and I like the app- a couple of fixes would make me love it.

1.) I LOATHE that you can’t see the macronutrients you’re eating throughout the day. I have to add up all my proteins, fats and carbs on my own, or use another app, which makes it not user friendly.

2.) It would be really nice if my nutrition information would also load into the Fitbit or myfitpal apps, too, again, so that I don’t have to double track.

3.) As far as I can tell there is no way to share recipes and tips with only those users that are in your group of friends. For example, I’d like to share the meal I logged with my husband, who ate the same thing- saves one of us time logging it.

I do love how easy tracking the food is- and the little tips and tricks are cute. Barcode scanner is great, too!

Easy peasy

This app is so easy. Since I always have my phone on me, tracking is second nature! I am not going to meetings, not exercising other than tracking steps in my fit bit. After 3 months I'm down 25 lbs and I feel great! I am a minimalist. I don't plan ahead and this app works for me. I do recommend scanning before you eat so you know before hand the amount of points you are using!

Almost there

I was an active WW participant about a year ago and I like all the improvements to the app since then. The one important thing STILL MISSING is for my wife and I to share recipes that we score. For example, while she cooks I scan or look up all the ingredients to create a new recipe. But when it comes time to count the points when we sit down to eat, I can’t share the recipe that I’ve created on my app with her. FIX THIS and it is 5-stars for sure.

App needs help

Love the program, but the app is not great. It doesn’t tell you how to calculate points for foods that aren’t shown by scanning. It won’t update your Journey stickers and acknowledgments if you do not weigh in on the designated day which may not always be possible. I’ve contacted support about this multiple times, and although they are very responsive, they cannot fix this. I enjoy the Connect section of the app and the ease of tracking most of the time, but this technicality seems ridiculous.

Hello. If you are unable to locate something with our bar code scanner, our calculator is a great resource! You will be asked to enter the nutritional information and a point-value will generate for you. In order for your milestones to populate, we do ask for you to consistently track on your weigh-in day. We apologize for the inconvenience. Your feedback is very important to us and it helps with improving our member experience.

-Weight Watchers Customer Care-

App is ok

Review is for the app not the program. When I’m logging my food and want to log a recipe I’ve created why isn't that an option? I shouldn’t have to go to the main screen and scroll allll the way down to find my recipes (other thing that needs to be improved, move recipes I’ve created up higher on the main screen). Would also be great if there was a search function on the food we’ve scanned, I shouldn’t have to go through the huge list to find what I want.

We appreciate your feedback and will ensure this is shared with the appropriate teams within our organization for review and consideration. We are always looking for ways to improve our products and services. Feel free to email ResolutionSupport@weightwatchers.com if you have further feedback or need assistance with anything. Best wishes!

Workshop “Wins”

The only disappointment I have......

since becoming a lifetime member in December 2018. I have continued to go to my workshops every week and have not received any “wins” for attending the workshops. I have called several times to make WW aware of the issue and have been told I did receive my wins. I HAVE

NOT! And I have the screen shots of my wins every week to prove this. So, yes, I like the app, however, I am sorely disappointed as a Lifetime member.

Point inconsistencies.

The only problem I see is the inconsistency in point values. Example: Chicken salad, restaurant style x number of points. - three lines later, same item, almost double the points for same discrimination.

Some restaurant points are much higher than others even though the product is listed the same as another. I assume it must be because the way they are prepared or the inability for customer to rate restaurant food consistently.

Thanks B.F.

Great tool for monitoring your diet

I think this is a great tool. Easy to scan foods in and find the point (nutrition) value quickly. Link with your Fitbit to make you aware of how your physical activity effects your diet plan (in a good way)! Love the way it connect to a community of people with common interest and understanding. Goes with me everywhere making grocery shopping and keeping up with my meals easy.

A true app convert

I hated the idea of another app to deal with, as I use computers all day at work. Additionally, when it first came out, the app didn't sync with my previously established identity, and I refused to change it. Probably a year passed, and I gave it another shot. Everything synced perfectly, and I haven't looked back. I would hate to go back to manual tracking now. I find the WW app very user friendly.

Constant Improvement

The WW app is a great help in keeping track of food intake, nutrition, and activity. What strikes me as I look back over the years is the way the app is always being updated and improved. The way the WW app and the iPhone and the Apple Watch interact helps take some of the tedium out of entering data. And the visual aspect of the app is always being updated so that there's a sense of variety and welcome.

Easy, convenient and HELPFUL

I love how easy this is to use. Being able to scan foods to figure out the points value especially when I'm at the grocery store is extra helpful. I'm doing a good job being more consistent than I ever have been before since I can keep track of my phone constantly with the points value. It really helps with planning ahead as well.

TOTAL DISLIKE!

I would LOVE to give 0 stars! I am so disgusted with the new WW Freestyle Program, hence the update to this on the app. Now 23 daily points instead of 30.. loss of 49 points a week and same extra points?? Are you kidding me? And WW mantra is so many foods now have 0. Well, that is great if you eat a lot of chicken and eggs, which were minimal points to begin with. Now I will have to keep track because I’m staying on the old program, with the old program point values ie) 30 daily 35 weekly extra or just plug in what I eat and reach 30 daily, taking from extra points daily. I’m NOT HAPPY, and I had much success on the old program/ app

Major improvement to old version!

I have been using the app to track my smart points for several years (minus a hiatus while I was pregnant in 2016) and I have found that this version is much more user friendly! The implementation of the Blue Dots and the fact that they are now visible from the home page (without going into the calendar view) has helped motivate me emensely!

Excessive downtime

Weight Watchers is a fantastic system and frankly the only one my doctor would recommend. It works great...when the technology is available. Each day I have tried to access the app this week, I have been told there is a problem with MY connection. The kicker is that every other app I have works just fine. After several attempts, I give up and go to the website - only to be told it is down gor maintenance. Come on WW - the availability issues are a definite problem.

Very Helpful Application

The WW application is incredibly helpful to me on my weight loss journey. Tracking is made simple here, as is finding recipes in a snap. I like the Digital 360 options and find that part of the app easy to navigate. I have trouble finding some things but I think it is because technology isn’t my first language and I’m just challenged at times! 🙂 Much gratitude for WW and the app!

Small (very small) learning curve, but full of info

It takes a little bit of time to learn what symbols contain what info, but once that is mastered, it’s like three or four old WW reference books in the palm of your hand.

My only gripe is when reserving a spot at a local WW meeting, is that it defaults to virtual options instead of the WW Studios, apparently can’t remember what studio I’ve chosen in the past, and doesn’t remember (autofill) my registration info.

(First world problem! 😄)

Updates always buggy

With every update it seems there are problems. Once again a new update and points are tracking incorrectly. Logging out and in, resetting app, all to no avail. It ultimately gets worked out but usually takes a few days and the hassle is frustrating. Not sure I like the new layout either. Having to click through the menus to get to food seems silly. The whole landing page feels so marketing now - ww food for sale and exercises. Wish we could just arrange our own widgets.

10:25 am

I have truly enjoyed this app. It takes the thinking out of planning. This app has everything that I need to lose weight, talk to people that have the same problem that I have, get motivation from others and track my own progress. I love this app because everything has been simplified for the convenience of us. Thank you.

Why I love WW

What I love the very best is the phone number to call for help.

They are absolutely wonderful!! I’ve called a lot. They are always patient, always, always answer my questions & help me without feeling (stupid!! Lol) it’s so easy to track & always finds the amount of points!!

I really think I can do it this time & become a lifer!!!!!! I’ve lost 5.4 lbs in three weeks & still going strong. I’m thrilled with WW

Awesome App. One idea and Fix My Day

I love this app and it helps me stay on track.

New My Day layout is awful. Tracking my eating points is much more difficult. More clicks and more prone to error. I don’t know why you made this change but I just want to track my points in an easy format.

My only idea for improvement is around the restaurant section. I hate scrolling all the way down the main page and wish it had the option to star some restaurants as favorites. Please make restaurant functionality a little easier to get to.

I love the new WW and app!

This program and app are helping me stay accountable to my healthier lifestyle I am forming. The ability to make friends and post words of encouragement to others and to receive good feedback is awesome. So many great things about this program that I can not name them all! I have been using this for 48 days now everyday and love it! Highly recommended for building a healthier you!

Love the App

This is the first time that I have tried this weight loss program. I really like the the points system. It helps you pick the right foods and allows you to eat a sweet here and there.

Wish there was a way to put in food information that may not be on the app but will allow you to find out the points to other food you want to eat.

Love my WW app

I have lost 30 lbs in 3 months faithfully charting every food and drink. It is so easy and I am so happy with the great weight loss. I have been a lifetime member of WW since 1973, on and off of course. But with this app it is easy and I look forward everyday to seeing what I can eat from suggestions and fantastic recipes! Thank you for putting all the work into making this app so superior Maureen Landreville

My best support

I love the app it makes tracking so much easier. I love the scanner for when I’m shopping and building recipes. One thing that I would love to see is a way to take a food from one day and transfer to another day. I just recently discovered how to share a recipe and that alone is a game changer. Thanks for keeping up with the times and keeping this lifestyle going!!!

WW app disappointing

There is much to like about app but I am disappointed it doesn’t allow the nutritional values to sync to my Apple Health. The WW app has the ability to collect much information from my Apple Health and Pacer but it does not allow me to have nutritional values where I would find it useful, Apple Health.

I like the ease if tracking points, managing my diet in WW app, but not sure i will continue once my contact is fulfilled since I am having to double track with MyFitness Pal, which will sync nutritional values to Apple Health.

What I would like to see in the app

love the WW app. But what I would really like to see on the app is the ability to go back and click on any day in the past to see what was tracked and eaten. In the olden days when we tracked by hand in booklets we could actually look back and see what we ate previously. This is helpful to see what was eaten on a good day, or a bad day. Please bring this feature to the app!

Easy to Use!!

I remember my bonus mom doing WW back in the day with the big book & the paper slider & having to hand write out everything she ate to keep points. Thankfully WW had come a long way since then because I couldn’t do it!! The app is very user friendly & offers so many things from the sleep tracker to the coach lives!! I definitely am loving the app & the program!!!

Love the new WW

This is the fourth time joining. I’m absolutely loving the online digital edition. It’s easy, always at for fingertips and I think a lot more information available. I love connect. I have never done social media but I feel comfortable sharing on this platform

I was happy to write the review but now frustrated because every nickname I put down is already taken and I can’t send the review

App review for Restaurant points

Overall happy with app. Just wish there were more ways to pick sizes of food and keep or delete certain things in the restaurant points section. For example In restaurants like “Zaxby’s I order the Cobb salad but don’t eat the dressing or the toast that comes with it. There’s no option to delete these items and reduce the points value. Thank you

Finding my way back to me!

I am thrilled with the WW app and all that it offers. I personally need the accountability of tracking and it is a ton easier than I anticipated. I love the barcode scanner - no excuses for not keeping track. In just over 2 weeks since joining, I have been able to create much healthier habits, lose more than I thought, and start my journey back to me! Thanks WW!!!

Not user friendly

Other apps can recognize when you have typed a word incorrectly and autocorrect. This app does not. So you must be very precise when you type a food or a restaurant.

Also if you log on the wrong day, you need to retype all over again on the appropriate day. Other app allow you to copy or slide to the proper day.

Also if you are on subway category and enter 1 item and need to enter another item from the same restaurant, it does not remember where you were. You need to type in subway again to enter second item. You should be allowed to pick more than one item from one particular restaurant.

Very frustrating and time consuming. Makes you want to eat!

Great support

This app is great to track your daily food intake, track your weight, get support from WW community, get a variety of workout routines, recipes, inspiration and encouragement. You can link it to your fitness device to track your daily fitness in the app. And just so much more. Also works well....I have had very few technical issues when using the app. Thank you WW!

WW

WW has kept me sane! Being at home during the pandemic is definitely a food challenge. The refrigerator has been calling my name. However, keeping up the program has saved me. I’m sure everyone went a little crazy and put on a few pounds, my WW program brought me back from the brink of old bad habits. Rediscovering my swimming pool, walking in the park and trying new WW recipes. The technology with WW is terrific.

Weight Watcher's

I love the Weight Watchers app. It’s great when I use it. Sometimes I need a break. But I come back to the app after a time away. It helps me to keep better track then trying to remember everything. Ideally I should use it always. I’m coming around. I know I’m better if I use it. The app is very

handy. I use for tracking and the convenience of looking up points plus values.

WwApp is awesome !

The Ww makes being on Ww Blue a breeze with the best tools to track points , water and sleep. It has so many dynamic features like recipe tracker and weight tracker. The bonus wins are a nice way to reinforce Ww program adherence .

The connect feature allows social supports and you can search any hot topic! Over 50 and have lost 55 pounds in a year in a relaxed manner!!! Ww not a diet a life style change that can save your life !!!

Great app

Excellent way to hold yourself accountable. Love Connect as i can share things there that i would not share on other social media apps. I find that people on Connect are so supportive of each other. Would be very helpful if you could just add points to your day instead of having to choose a specific food or recipe. It is tiring to have to create new recipes every time i make a skinnytaste recipe which is almost every day

Love it

I am a Lifetimer for 19 years. Over the time I have learned so much from WW. Using this app is user friendly. It is the absolute best thing WW has created. Plain and simple the best. Nothing can compare to it. There are so many things a person can do on it from connects to recipes to exercise to so many other things. Thank you so much for an outstanding app. There is nothing better.

Possibly untrue info

The only thing I do not like about the app is that what other people put in as their figured points enables me to see it along with everyone else. I have researched this and often peoples calculator amounts are incorrect. I think we should only be able to see items we have input into the system and not other peoples. Plus of course what WW has input.

Weight Watchers App

Great app. I would change a few things back to the old way. Like when you look at the items scan it would be nice to put in alphabetical order or points order. That was a nice feature. Also if you just had a button for scan items instead of going the round about way. But overall good app.

Success maker

It takes some getting used to, but it was this app alone which has allowed me—not so much as to lose weight—but to keep it off for 2 years and counting. As long as easily track foods, there is no more “creep” up the scale.

The reason it is effective is that it becomes more and more efficient over time, “learning” the foods and recipes that I eat and prepare routinely.

Best plan ever!

WW has been a godsend in helping me get my active life back! I feel better, sleep better and am eating better than I have in 30 years!! I am actually scheduling time for my health every day paying attention to my self! I see now that it’s the best I can do to live the best life I can! My mind, body and soul are in sync and God has blessed me beyond belief!

Thank you Weight Watchers my coaches and friends! Lisa Francis

So much better!

This app is great. WW has combined the best tools from all of your favorite apps and put them together. It’s come a long way from the old app I remember. I love that I can track my sleep, use Siri to track food and workouts, access workouts, and manage stress all from one place. There are plenty of motivational article and tips all throughout the app. WW has outdone themselves with this one.

Love it, but minor change

I love the app, but I’d appreciate it if I was able to delete an activity that I put in. My Fitbit automatically updates my weight watchers app, but if I go in and alter the activity on my Fitbit, weight watchers just adds an additional activity instead of editing the one that was already inputted. Because is my FitPoints to be in accurate. Aside from that change, I love it!

Cannot get a new password. Keep getting expired links!!

Haven’t used app for a while. Forgot password. When I asked for a reset they keep sending me links that do not work. Meanwhile, I pay a subscription fee for a service I can’t seem to use because they will not help me get back in. Frustrating! This close to reporting WW to Better Business Bureau for theft of my subscription fee.

Easy to use and super convenient!

I love everything about this app! The recipes are fantastic, the restaurant guide is fast and simple, the barcode scanner and food search lists are very comprehensive and syncing to an activity tracer is super easy. I would highly recommend this app to anyone interested in tracking their health, regardless of weight loss goals. Simply put, the best health monitoring app I’ve ever tried.

WW App Use

I love this app and I know that it helps me to track my meals, snacks, activity and water. To me it is a lot easier than before and I love the barcode scanner. I will not purchase anything without scanning it first. Once I see the points then I can decide if I w ax Mt to buy the product. There are so many things that I c as n do on the app, it is d as maxing. Thanks for making my journey so easy on the purple plan.

Easy to stay on track

This app along with the WW program is working great for me. Being able to simply track everything I eat and drink in one place is fantasize. A huge bonus is having the discussion forums in the same app. Getting encouragement along with easy to find recipes and food finds in restaurants and grocery stores has made this really work for me :).

Hugh

I have been using the app for over two years It has worked well for me. I have lost 120 pounds + and have been at my goal weight for about a year. The app makes it easy to stay on track with meals and activity. Recipes in the app provide verity to your in diet which makes it easy to eat food you enjoy without going overboard. The food database is the best I have seen.

Encouragement and Gentle Reminders

I truly appreciate all the changes and improvements in WW. I always feel encouraged rather than scolded when I struggle. For me, that’s a huge thing and the approach has helped me push through rather than give up or feeling guilty. Thank you for all the research and the sound advice and sensitivity to ALL us WW folk! It feels good to know there is real support out there! Please accept my sincere THANKS!

Awesome!

The weight watchers app is amazing! It is very easy to use, gives you recipes to help eat healthier, it also helps keep you on track. Makes you weigh in every Monday to see how you been doing. I have currently lost 19 pounds in a month and a massive part of that is the app. It puts in perspective what I am actually eating, while making it kind of fun to look at certain foods point value!

Saved me during quarantine

An angel must have been watching over me to start WW in dec 10. Had I not committed to WW for this time, I probably would have eaten my way they it. I’m on purple and so far list 15 lbs (horay). It keeps me focused. I vary my meals. I’ve become more creative. The workshop support is wonderful and happy to see how well my group ladies are doing. Bravo to all. Cathy, our group leader is a STAR. Be well everyone, stay safe.

New user

I’ve only been using this app for three days and really like it so far. I love the ability to scan a product to figure out the points. I’m finding I really like the social connection with others and the encouragement I get from it. The only reason I didn’t give it 5 stars is because I’ve had a little trouble finding my way around. But that’s slowly getting easier and could just be me, not the app.

Improved from the past

Pros: work out routines. Enough to choose from, guided, and length of time is just right. Different plans to choose from allow personal customization. Tracking is fairly easy, with option to lump common meals for easier tracking later.

Cons: online communities are too large and feels overwhelming. Some zero point foods end up scanning as having points, therefore adding unnecessary confusion.

Search bar programming is awful

Not sure how the search bar is programmed but I can not type and search for anything simply or on the first try. Sometimes only the foods I’ve selected before show up.

Search bar also receives no hits unless a perfect match is typed. For example, I entered “Panera soup” and got NOTHING, and when I entered “Panera BREAD soup” things started to appear.

This makes the app rather frustrating to deal with when I have to spend so much time searching for food outside of my normal routine.

Genius!

Whoever developed the WW app is a genius. The WW app is a must for me! I like the restaurant listings- when I’m not eating at home. It’s surprising how the points are sometimes there’s more points than I would have imagined. I walk around the grocery with my phone to scan the codes- to help me decide what to buy. I like the fact that unused points can rollover- although I do tend to use my points each day 😉. Again, I would be lost without the WW app! Thank you! Fargo Grandma

Breakfast Streak Reset issue

I like the app and what it has done for me losing weight.

The only issue I see so far and I’m sure I’m nip picking is why have a breakfast streak if it resets on you? The streak has reset on me twice now (after my 29th day and 49th day). Now I’m on day 4 when I should be about 82+ days when the streak option started.

Why have a streak option just to have the app reset back to zero for no reason? Of course the WW help agent wasn’t any help either.

Great App from WW that aids in success of the program.

I love the new WW program and the app. It has social media aspects exclusively for WW. I like the ability to join groups to help stay motivated, post pics and videos. And most of all stay connected to other WW members. No issues with it crashing or anything. This app always works efficiently for me. This app and program is helping me with my weight loss success. 💜💙

Lifer

Love this app I can track what I eat, my activity and even plan ahead for dining out. I can easily go from maintenance to lose weight mode each week as I have need. Using the item scanner has helped me make better choices at the grocery store and saved me money. Recipes, ways to be active, manage stress, connect with others . . . So many tools and helps to be successful.

God sent

I started back to WW the last day of May 2019, it has been a God sent. I find the workshops help me stay motivated. My coach and guide are great and will stop and answer any questions. I have hit life time but it’s due to the app, tracking helps keep me accountable it also helps because its so easy to use. I know I won’t be leaving WW anytime soon I love the security of the support and the easy tracking. Thanks WW.

Great help

WW is Very helpful and has helped a lot of people. Keeps me accountable about what I eat. The point system is a good monitor . Love the recipes and lists of 0 points. Also community help and personal help when needed . I Feel connected to others and nice to know Im not doing this alone.

Also most importantly, praying.

Very thankful for God’s guidance through this journey for weight loss and a healthy body, spirit ,soul and mind. 🙏🏾❤️

Awesome!

So much functionality packed into one little app! I can track my food, get inspiration as I Connect with my fellow WWers, find a meditation to follow and get help with exercise or mindfulness. And the recipes! There are hundreds in every category so there is no reason to get bored or go hungry! WW has put a lot into making this this THE BEST TOOL for living a healthy lifestyle. Interesting, useful and fun! What more could you ask for?

So easy to track

The reason I stopped the WW plan years ago is because I just couldn’t keep up tracking my meals. I always have my phone with me but I rarely had a pen/pencil and extra paper or the tracking guide booklet with me to track. With the app it so easy to search the food and add it to my daily points. I’m blazing through this program and am feeling empowered. Love the app!

WW App

It’s super easy to use. There is help available if you need it and are tryna figure things out people are friendly open and honest about their journeys and that’s what helps the most! I’ll admit I was skeptical at first but I’ve consistently lost 6-8 pounds each month even with the incredible amount I drinking I do, lol. Yes you c an drink and be on weight watchers. You just have to be honest and put the points in.

Almost there

As an app it’s easy and fun to use, and is based on one’s habits, and weight goal. I would give it 5 stars if I could be sure it focused on total body composition goals as opposed to weight alone. Help me be lean and ripped instead of skinny fat. I can take care of my gym workouts. I need you to help me take care of what I need calorically as well as nutritionally. Maybe its factored into the app for me. Not sure. I’m losing weight steadily. Time will tell when I reach my weight goal!

Suggested improvement

Although I love the app, it would be fantastic if we could create our own groups in Connect. I would love to have a group for our workshop ladies so that we could support one another during the week, send miss you messages when they are gone, etc. I feel “connected” to my workshop group but do not have a way to communicate with them.

Effective and practical

I did the program completely online. I’m almost at goal and know I couldn’t have done it without the app. It is much better than it was a few years ago as it has so much more scannable items that were entered by the awesome connect community. The tracking and convenience of the app were what made me successful on my weight loss journey!

Wish I could print

I love the recipes, however, there is no way to print them. Between finding a recipe, and shopping for the ingredients, I have had them disappear, never to be found again. I know I have the correct name of the food because I take a screen shot of the name and picture. It would be very helpful to be able to print favorite recipes.

So easy to use and stay on program

This app makes it so easy to stay within your points and has pretty much everything you need to do well on weight watchers. I particularly like the points that you can earn to spend on real items. And I also very much like the connect where we can learn how other people have been successful. Thank you so much

Love WW, but we need some things.

Please, please, please, PLEASE, add an option so we can see a tally of our daily nutrition. We need to be able to easily see how many total calories/fat/sugar/protein/etc/etc/etc we have eaten in a day or week. My workshop leader keeps preaching to keep track of these things, especially saturated fat. It would be REALLY nice to be able to just click and see, “Oh, I’ve had 17 grams of saturated fat this week so far.” Instead of having to go through each day and add everything up myself. PLEEEEEEEASE!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

App for Eating Right

Sure. I’d like to lose 10 pounds - and I am sure this app will help me do that - but I am more interested in developing really healthful eating habits. This app supports the “whole foods” piece of my Whole Foods/Plant-based aspirations! Super easy to find options and track food choices. Also great at keeping a view on how much I am actually exercising (as opposed to how much I tell myself I am exercising)! Love this thing!

I absolutely love the new weight watcher program…

I was on weight watchers years ago when we had the exchanges… I did well, but eventually I gained the weight back. This point system is so doggone easy that I don’t know why anybody is fat. I am enjoying the free foods so much, and building my days recipes around them. I especially love the split pea and bean recipes. I don’t feel like I am doing without anything.

Makes WW even easier!!!

Everything is so easy to count! All you need to do is scan the barcode for anything and it’s in there. Also I love the community support and being able to connect with fellow weight watchers for inspiration and tips. But by far, my favorite feature is that syncs with my Apple Watch to calculate how many points I bank during a work out

Weight Watchers App

There's a little bit of a learning curve to using the app especially if you're using the online only service - but once you get past that EVERYTHING is at your fingertips - including 24/7 WW community support and motivation and the ability to chat with an expert!! The program works and the app is a fantastic tool - weight loss has never been easier!

This app is wonderful!

I have lost weight several times over the years with Weightwatchers with various program changes. Using the online tools has made it so. Much. Easier! I am 60 years old working a fast paced job and being able to look up food values and track them saves me a ton of time. I highly recommend it to anyone computer savvy.

Recipe sharing

I really like the WW app. The one thing I don’t like is, I cannot share recipes with friends. It takes time to enter recipes in the app. If a friend or family member wants the recipe I have to screen shot it to them. By sharing the recipe from the app, they can just click on my link and save it into their own WW app. Seems only Apple products do not allow this. Not being able to share a recipe on the app is a big time waster and problem for me. Someone needs to get on the stick and fix it!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

App problem

I love being able to use this app as I have made such a huge step towards conscious eating. However, I’m not able to use it right now. It says that I don’t have a subscription, but the money has come out. I’ve even tried to subscribe again. It tells me I’m already subscribed. I sent an email... no response. Please tell me what I need to do to continue using my app.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Helps with tracking

I rejoined WW Feb 2018 and reached my goal in December for the first time in 30 years. I think this app helped tremendously as the key is tracking and this was the best way to do it. I love the bar scanner and that so many foods are already calculated. The new wellness points give me motivation to track even now when I am at goal and sometimes think “I don’t have to track any more “. Thanks WW

Awesome App!

I’ve been using this app now for over a year and I absolutely love it. It is user friendly and easy to log your foods. Has many selections when trying to add certain foods and servings. It’s great because we are able to create recipes and know the point values. The scanner is amazing especially while grocery shopping in order to view points immediately. Keep up the great work WW tech and keep making it better!! Thanks.

Thank you so much for expressing your love for our app! Regarding your app freezing, we recommend for you to uninstall the app, restart your device, then reinstall the app. Also, please make sure you have the latest update on your phone. If you continue to experience the same trouble, let us know. You may email us at ResolutionSupport@weightwatchers.com. Best wishes.

-Weight Watchers Customer Care-

Missing WINS

I just can’t give it a five because it is not showing my wins! I got the first 5 Lbs but nothing after 😢 I do love that I can track everything! Except I miss not being able to track my water. Fix the first one and add water and I will love it! Oh and Starbucks has changed all their drinks again so nothing matches! Not sure 🤔 how that gets fixed or who updates that part of the app but Starbucks needs updated! Thank you!

Disconnects frequently

I love to track my activity through this app but it frequently disconnects from my health app. If I don’t realize it for a while, even when I reconnect it won’t acknowledge certain things I’ve done. Yes I still burn the calories but it’s nice to see it all laid out in one spot.

Aside from this the app is mostly great. It does crash or not work occasionally but it’s technology 🤷🏻‍♀️ I don’t expect perfect. It’s easy to track, participate in the community, and manage my weigh ins. Which is mainly what I need it for.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Very useful program

This multifunctional app works very well with a Weight Watchers subscription to track eating and exercise as well as provide a way to get support from others using the program. It does require an internet connection to function, however so be sure you’ll have data access if you’re going to be scanning foods for points.

Needs additional details!

The app is totally streamlined from a few years ago. I guess in some ways that’s good; some bad. When I’m tracking, I want to track EVERYTHING! Including my water by checking off a little box, NOT actually typing it and adding to my meal. Add little boxes to check off water consumption!!! I’d like to see a daily notes section — a journal — where users can make notes of how they were feeling, why they did something, what was happening to create a “good day” or cause “bad day”.

Great new dynamic hopefully more to come!

I really love the new scoring rewards point system. It adds a new dynamic that opens the door for more ways to promote success.

The biggest things I’d like to see this new system add are a leveling and achievement system (let’s be honest, many of us would love the ability to be a level 100 weight watcher :) ) and a competitive system. This would make for more social connection and interaction and add a new dynamic that’s missing.

Problem with my connection.

The app isn’t working for my phone. It keeps popping up saying that there is a problem with my connection. Nothing will load and I can’t search for anything. Please help me fix this, I want to be able to use my subscription. I’ve already logged in and out and turned it off and on and erased and reinstalled it.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Wonderful!

This app requires a WW subscription. It is very easy and intuitive to use. There is a scanning function so you can scan an item’s barcode and it will tell you how many points it is. The social media part is clunky and doesn’t work well, and the recipes are hard to navigate. But the things I use consistently, the tracking and scanning, are wonderful!

The app couldn’t be easier

I’m a guy who likes things that make sense and this app is easy and makes sense. I track everything I eat and the search engine works perfectly. It’s almost impossible to not find an item in the directory and you hit a button and it’s tracked and the points are subtracted from your daily total. It truly couldn’t be easier!

WW mobile app rate

Good app! Makes food tracking easy. Sometimes hard to find the restaurant options, have to stop and search where they are. Wish the app would also track how much protein, carbs, sugars, fats, etc we have per day. Like it would automatically be in putted when we enter our foods . And could show somewhere on the days totals!! Have app track water intake too!!!

I love it!

This app is user friendly. I especially like the scan feature because it has more food choices that are available so that you can get the accuracy for smart points. It give you recipes and even let’s you create your own and get your points. This makes it so much easier to see where you need to adjust your eating habits.

Very helpful app

I do love the app and it has motivated me to stick to WW since I started using it. I know there are more features to use and I hope to explore those over time. Occasionally I will have a hitch, or wish something worked differently, but I know that I may not be aware of the right way to do what I’m trying to do. So I ask at Weigh In when I can. It’s a huge help and motivator in general for me! Thanks WW!

Great tool!

Great app to have on the go!!! Losing weight has never been an easy task for me but with joint effort between doing my best and having access to an app such as this I have lost 20lbs in 5 months! I still go back and look at the scales again. It didn't all happen because of this app, but having it sure made it a lot more possible and easy!

I recommend it highly!

Makes tracking so much easier

This app is easy to use and it’s portability makes Weight Watchers so accessible and fun. It was a lot less fun to track in a booklet. And the old food lists were often hard to search. Only down side: I wish the restaurant food lists were in some kind of order. It’s hard to scroll through a random list and make a good choice when you’re starving and a wait person is taking orders.

Long time WW

Oh boy, has WW changed over the years!! I First joined in 1972..Have been on and off program over the years. I did get my lifetime status somewhere along the way. Anyway, this is the only program that has ever worked for me. I am very pleased with the new Freestyle program!! It is so flexible and livable...Really a program for life..

So IF you are wondering whether to try it or not...Give WW a try...IT really works!!

Works great and keeps me on track!

I’ve had this app for years and it has definitely changed and updated to the most recent WW program changes. I wish the scanner for foods would come up with the most recent and not alphabetically. More variety of specific activities would be helpful, but I guess there’s only so much they can do. Overall I love the app and WW works.

Great, efficient tool for charting daily needs

I am nearing end of week one and so far so good! Coming off of Keto/Aitkens and really like the larger variety of foods offered on an non high fat diet. This is much more sustainable. Because I was use to tapping into Pinterest for recipes, the transition to WW was much easier. It just became a case of switching mindsets in foods but still counting point to remain within guidelines. Keep up the great work!

Latest Version is Better

As of 2018, this app is so much more easier to use. If you were frustrated but the previous/older app, give this one a try. It even shows your most often entered breakfast, lunch, dinner, and snacks.

The only thing that I find to be wrong with this app is that scanning is difficult. I use an iPhone and an iPad to do the scanning of UPC symbols and the view is 90° off

Love the features!!!

I really enjoy using this app because it covers everything from activity to food and has a multitude of great ideas! I think the connect community is one of my favorite parts too .........I would never have lost this much weight if it wasn’t for the support of others and this great app. I have encouraged 3 others to join which makes me feel successful!!!!!!

Hate this app

Used this app in the past and hated it. It was one of the reasons I quit going to WW. The database has gotten better, but still not great. Many of the restaurant foods are not in the database and the integration between this app and the scanner is fair. My Fitness Pal app is much better. I expect more from a program app for which I pay to use. I joined WW for 3 months and not sure I’ll continue to pay without better technology for tracking food. WW, your plan is great but need to keep up with these technological times.

Less restaurants more whole foods

We cook at home because eating at restaurants costs too much. Please provide more food items in raw unprepared form. Also what is a serving? That is very vague, example - need a measurement for corn bread 3” x 3” square etc.

Thanks for what you have done to help us become knowledgeable about nutritious eating that we did not realize we were doing wrong and thus carrying extra unhealthy weight.

Using the app for tracking

I started using the app for tracking. It is very user friendly. But you must do it every day. Don’t skip days. Skipping days makes it very hard to catch up. You want the results - track it. Works for me. From just using it for 5 days I have dropped 5lbs. Also helps you to make better choices with the choices provided thru WW. 25 more lbs to go. Thank you WW.

Great addition to the journey

The WW app makes managing the WW program so much easier. From the online tools to track food and activity, to the online community of Connect, this has been a great resource for me on this journey. This is not my first attempt at WW, or at using their online tools, but this is my most satisfying by far in part because of all that is available through the app.

Easy to Use, and it Works!

I've really seen results using Weight Watchers. I've lost 30 pounds by regularly tracking. What I like about the app in particular is that it doesn't make you feel immediately bad for going over your points for a day. You get weekly cheat points baked into your weight loss plan, and the app nurtures that feeling of staying positive. I prefer this to MyFitnessPal or Livestrong.

Liking

I am not very adept at this electronic stuff. But I do like being able to see what I am doing with my eating. So far so good as I don't want to lose too much to fast, that it comes right back. My husband is doing it with me, as well, and that helps a lot too. A lot of our friends at breakfast club are on WW too and so it is fun to see how we are all doing every week.

Oh, not to keen on weighing too often either. Up, down is not to good to see very often. Lol.

Finally making progress

I've been a weight watchers member on and off for years, but have been a member consistently since July of 2015. When they switched to smartpoints in December of 2015, the app tanked. Frequent outages, bugs, and straight up wrong information.

It seems with the introduction of freestyle they're finally making progress and the app is much more stable. They're still working out some last kinks but it's improved tremendously.

Track to lose!

It’s a fact that daily tracking of food, water, and exercise creates positive results. Post menopause I was beyond frustrated and believed I couldn’t lose and gave WW a shot after doing many things including other calorie tracking products (apps). The WW app and database are greatly improved and I’ve learned, in new ways, that a calorie value doesn’t work for me. Bravo WW!

Easy to Use

I like be WW app. it is easy to use and seems to offer what I need when I need it. I also enjoy being able to access many different coaches. Having a variety of personalities and ideas is encouraging and provides many opportunities to find what strategies will work for me. With my busy lifestyle, I can still benefit from WW totally without in person meetings.

Plan ahead!

This app helps me plan ahead my entire day making it a stress free day by not having to worry about food and what should I eat. I can concentrate on other things. I like the fact that it saves the information and meals that I frequently have making it easy to track. It has helped me make better food choices so that I stay in my budget!

Do not like this update…

This negative rating is for the new update, specifically the daily tracking feature. Why in the world would you make tracking more complicated? In workshops one of the main reasons given for people not tracking is that it takes time. Well now it takes even more time. Specifically, if I go to the lunch tracker and put in the meal, why would you have a new screen pop up asking me what meal to track it under? I already picked the lunch line! We are busy people - make tracking easier. Put everything for daily tracking on the main screen.

Great community support! Tools keep me on track!

The community is supportive, inspiring and informative. Love seeing what others are eating and what is working. Before and after pics are breathtaking! I love to be able to create a recipe using my favorites and knowing how to gauge portion size and still enjoy, even when points are a bit high. The tracking tool makes sticking to the plan very doable!

Fleet Manager

This is one time I must speak out. Why can't they leave well enough alone? The print is too small for visually impaired, look ups are now impossible if you don't type it correct. Also storage is too small, and way too often items scanned WONT LOAD to your tracker. Enough said....but I Won't quit, your improvements are just another challenge.

Review of ww

I love having this app on my phone. It gets better with each update. The scanner and search for food items are comprehensive. The syncing with my fit bit and converting it to activity points is amazing. I would give it 5 stars if it had a place for daily journaling to myself. I have gotten new information every week from the articles.

Awesome App!

Everything I need is right here; social, resources, support, store, rewards, fitness, recipes and the tracking tools. There is so much that I probably forgot something. What is amazing is that it’s pretty easy to navigate on a phone through it all. Take the time to explore it early and you’ll never look back. 5 stars, if anything could improve it’s so minor I won’t dock a star. IMHO

Why I love the WW App

I love the app! I feel like it makes the program so much easier to do. It's all at your finger tips, most all of us have our phone on us at all times, so it's right there, no excuses! I especially like connect and the recipes. Connect is like having your own personal encouragement team and I'm always looking for new recipes. Thank you for always staying current WW's.

Good App, Could Be Improved

The app is good for those following the WW nutritional & health program, especially making it convenient to keep accountable away from home. The scanning feature is great for scanning labels on many commercial food products to determine WW point values. However, when you can’t scan a food item, the app could be improved if the database for the “search” feature contained more generic food items.

Weight Watchers App.

I love the App provided to us by WW. It is easy to use, easy to comprehend, easy to see how our progress is moving along. I find the recipes very helpful. I find chatting with us very encouraging and seeing their photos and comments. I find this app to be one of the perfect tools for reaching anyone’s goal in the WW program. I am very satisfied with using the appt for almost a a wonderful. Thank you WW.

Great all - great program.

The app makes it so easy to track my progress. I’ve lost almost 15 pounds and it feels so easy. It’s my personality to follow “rules” (as long as they make sense!) and WW makes sense!

I do wish the app was more intuitive when it comes to searches. Often, it wants the exact name in the right order before a food will come up.

I’d also like more variety in posts and videos offered. Other than that, it’s great.

Worst app I’ve ever used

WW, you have the money and resources to make a decent app. Why is it so bad? Get it together. Ive compared tracking on other weight loss apps is so much easier. It will remember my common foods, I don’t have to know the exact name to search for something. This WW app has glitches all the time and sometimes if you don’t know the exact name how something is listed, it won’t come up. It won’t remember something I ate yesterday or frequently track. And the layout is confusing. I want a simple user friendly app, I don’t need 14 emails a day to share tips and recipes. Just make a well designed app.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Check out this link, https://www.weightwatchers.com/us/how-it-works/ww-app. Also, did you know about the app academy? It is offered to help anyone that would like to learn more about using the WW app and it's features. You may find information here, https://www.weightwatchers.com/us/m/cms/virtual-app-academy!

Weight watchers works.

I have never really had a problem with my weight. Until menopause and then just carrying extra weight around my middle and everywhere. I tried just counting calories for s few years but that did not work. I actually eat more now and I have been able to lose the weight around my middle and keep it off.

Easy and effective

A great guide to use and a way to be independent and lose weight. Exactly what I needed! I had no interest in meetings but wanted direction. This app helps me stay within my weekly points. I love that I could figure it out in my own. I decided to try it for 6 months and if it wasn’t worth it, I’d stop. February was 6 months... and I’m keeping the app! I’m down just a bit over 25 lbs.

Love this app !

I truly love this app! After loosing 60 lbs on keto ,I plateaued and just felt stuck.. I was looking for a more balanced life style..I was invited by my friend to try ww blue and so far I have lost 10 lbs ..I am feeling great , it has been challenging to retrain my brain ,that fruits are not the devil ,I am getting more comfortable with adding a little at each meal .The best part is I am getting closer to my goal ..also love love ww chips and bars ❤️

Motivation and Accountability

WW has found a way to ensure you set attainable health and fitness goals and actually achieve them all in one application. It is comprehensive, taking into account sleep habit, water intake, activity levels and balanced nutrition. It keeps improving so there is always something new to learn- new recipes and basic life hacks. I love the program more now then ever. Only 10 pounds from goal!

So helpful!

Really helps me avoid impulse eating, and the database is very large and it is also easy to add new foods and combinations. I love how categories like “Frequent Breakfasts” makes tracking even easier. Convenient on the go as well. Great tool, and I love getting the Wins. I enjoy donating all of them to others who face food insecurity, when I am so lucky and blessed that I don’t face those challenges. Thank you, WW!

WW AP

I love the WW App! I love the ease in finding food and the points for it. I love the recipes available - using this great tool helped me lose 25 lbs of the 35 Ib I wanted to lose. While I’ve not met my goal yet, both the tools provided and the knowledge I’ve acquired has helped me to keep from regaining the weight I’ve lost due to old habits. I hope to settle back into the program and meet my personal goal! Thank you!😘💜😊🌞😃🤣

Improvements

WW app overall, has been good, and pretty eye opening. A few improvements I’d love to see:

Being able to import any online recipe instead of hand typing everything in. I’ve used other apps (free) that did this and it’s so much more convenient. I dread making a new recipe that isn’t WW because I’m going to have to take so much time to type up everything.

I’m a vegetarian and would love to see some zero point healthy grains added to the blue program. I try to opt for healthy grains like quinoa, just to find I’m going over my points.

A total nutrition tracker. I often don’t put my fruit or veggie snack in because I know there’s no point value. I’d love to see how I’m doing nutrition-wise as well. If I’m eating enough produce, too much in the grains etc....

Thanks

Love this app

I really find this app handy and easy to use. Love being able to go through the grocery store and see how many points different foods are. Helps me to decide on what to buy. Like being able to look up recipes to make and also to ear mark my favorite ones. I also can put other recipes into recipe maker to know point count for that recipe.

You use it, it works.

If you track you lose which is a win! I’m a Lifetimer (33 lbs total) in my second decade with WW who still struggles at times. The app keeps getting better. Makes it easy with the restaurants in the system. Very motivating. Makes it easy to track. Coaches here in Evansville, IN all very helpful. Ready to get back to workshops. Zoom is good but not like in person.

My weight watcher comments about the app

This app is Absolutely Awesome!!!

I recently had hip surgery and I can’t move too much.

Using this New this app. I’m eating well and staying healthy and strong 😊

I give the app 5 👍👍👍👍👍

I’m starting to notice signicant changes in the way my clothes are fitting 😀

I’ve good recipes and exercise help from the app 😊

I am Really thankful this app and the weight watchers program, it has helped me to be mindful of what I eat and to encourage me to live healthy and strive to achieve my full potential 😀

I have lost nearly 30 pounds and I have been walking 5 miles a day with my son and I feel great!

I’m doing the program,and I feel great 😃

This app. Is Awesome!!! I always recommend it to friends and family 😊👍

Successful!

I’ve been on WW for years! Joined and quit so many times to count. I really didn’t think this app would be enough but I live in a town with only one meeting and it was too hard to make it to them . So after my daughter gave me a royal lecture on my my health I thought oh well I’ll give it a try. I’ve finally been successful!! I’ve lost more than 80lbs. This has been a great tool.

I don't like this new format

I preferred the prior format which allowed me to scroll back to prior days and tap on a food to add to today's point tracker.

I also preferred when "foods I created" menu allowed me to select the beginning letter of the item. Now I have to scroll all the way through to get to "Progresso" for example.

I find the new format difficult and not user friendly

WW DOES WIN AND SO DOES THE APP!!

I don’t usually don’t do reviews but this app deserves a big SHOUT OUT!! If you’re looking to get healthy and watch your food intake, this apps for you. It gives you all the tools you need to get and stay healthy. I wasn’t hungry, plenty of free food choices. The QR reader is an amazing help when your in doubt about how many points per serving. I’m a Lifetime Member in 3 months and plan to stay one!! ⭐️⭐️⭐️⭐️⭐️

I like the app. Please no more app changes. It affects the usage usage

I love the app and now my husband has joined and he is using it too.

I appreciate

We really enjoy the app. Really wish we got charms more often. At least every ten. Long time between 25 and 50

I don’t like the new view. You can’t see your weight loss unless you go looking for it. Still discussing this at my last workshop nobody liked it. Plus. You don’t give any kind of award between 25 and 50 pounds. Nothing to keep you going. Guess it is cheaper for you that way

9/16

I love the app. I use it daily and it has been been part of my success. But you need to go back to awards for every ten instead of 25 then 50. I attend weekly and those little rewards mean a lot. You let us spend points and I have many but nothing is really interesting. You are changing again in November. I write each time and maybe you could work on increasing those awards if you read these

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Love! (But bring the old recipe builder back!!)

I love WW, Freestyle and the app! Love connect! I really wish you would bring the tech back where you could paste in all the ingredients and have it look each up more quickly though - it wasn’t perfect and I usually needed to tweak some items but it was SO much faster than adding each ingredient separately. Please consider bringing that back.

App helps me stay on track

I like the app. It is easy to use, it helps me stay on track. I love that the recipes are right there. I love feeling connected to other members and the virtual meetings. I wish it would let me see my weight numbers, as it did before the latest update. I wish it would remember foods that i eat together like myfitnesspal app does. WW is a great weight loss program.

Search could be better

If you try to search Canadian bacon you get nothing but things that start with C. If you search bacon you can choose Canadian bacon. Not sure why it won’t pick up in search. Just one of a few I’ve found like that. Don’t like that my Fitbit has to give WW access to everything in my Fitbit app in order to transfer my steps!! I don’t log everything in Fitbit anymore because I have WW so it is accessing old information!! Why I can’t just transfer steps I’m not sure.

WW app just keeps adding fabulous features!

During this pandemic, the one thing I’ve been able to lean on is WW and this app. I stay focused with tracking food and my weight, love the new local communities so I can chat with my fellow workshop members, and even get to my virtual workshop and see everyone through the links I find here. Plus all the added workouts and meditation. You are my lifeline!!

WW Smart Points APP Rocks.

I have been faithfully using the WW Freestyle App for two months now. I have learned a lot and appreciate the community part of it. I love being able to scan an item in the store to see the points!! My goal is to get back to my normal size and weight after a tragic 2016. I need to sleep and eat healthier for my life!! I AM with this app and the daily tracking!! It’s worth the monthly fee.

Amazing support

WW mobile app provides a full range of superior support for those of us losing weight or maintaining a healthy weight! I’d venture to say it increases our opportunity for success a thousand fold. Tracking is simplified, feedback is prompt and a well rounded healthy lifestyle is encouraged. Support from the Connect community is the cherry on the top and likely makes a huge difference for most users, including me! Great job WW!

The WW App

I am able to track my food intake & some points. Prior to this upgrade I was able to include caring for a family member. Now I cannot add anything I do that is not on a list chosen for me. The App is wonderful for scanning foods, checking restaurants, and keeping track of myself. Great Job!!!

2nd review;

I seem to always find something new on the App. Like people who need to get back on track, Love it!!!

Tracking made simple

The app is easy to use and has great info. So many restaurants are recorded that it’s easy to track a meal out too. Two things would make it even better. If we could upload a recipe from the internet instead of typing in all the ingredients manually, and if the app would work more away from my home WiFi. It won’t work on my grocery store WiFi or even when I’m out at a restaurant.

Weightwatchers improvement

This app is wonderful. I have always avoided weight watchers. I felt it was your in control or your not.

I have let go and lost weight or I was gainng weight, there was no inbetween. I can see where this is a program that will help me maintain finally. The app at the grocery store has helped me so much. Also having weight watcher and workout friends have helped imnensely.

Much Better now!

The app is much better than it was in 2012 when I was using it before. I am back on WW for the umpteenth time. It is the only eating plan that has ever worked for me. I can't imagine how heavy I would be if I didn't keep going back. This on line plan is great and the new 24 hour live chat is a great idea. I have used it already. Two weeks in and I have lost 3.4 pounds. 👍🏻😉

Love Weight Watchers Online!

Absolutely love the weight Watchers app and program! So far I have lost 30 lbs and the freestyle program is wonderful! Before starting WW in November I was pre diabetic and now all my lab results are normal! Can’t say enough great things about WW. Tracking keeps you accountable and using the 200 zero foods is teaching me how to eat healthy. Feeling great and loving being active! Only 10 more lbs till my goal!

Mimisandra

This app has been so great for keeping track of my points. I can do it on my cell phone or I Pad and being able to look up points helps me to make a decision if a food is worth the points. I have reached my goal and know I can stay in control with this app.

I do wish there were more local restaurants so that I could look up points before dining out.

WW Works

Great app. Easy to use and straightforward. . If you stay on plan, and exercise, you will drop weight. Just as many things in life, you get what you put in.

Work the plan, the plan will work. I also found it helpful to measure my portions, and not get carried away with ‘free/zero point’ food. I’m not deprived of anything. It just makes me reevaluate my choices and it’s something I can commit to long term.

Love this app

Dieting doesn’t work and I was very skeptical about WW. I don’t feel like I’m dieting. Just eating a lot less and choosing smarter foods to eat. This app helps me to keep on track with ease. Trying to stay within my points became like a game for me. I’ve been using this app since March 1st and I’ve lost 30lbs. I’m usually not one to toot my own horn but I’m very proud of myself. Good luck to those who use this app. Think of this app as a healthy lifestyle change and not a diet.

Getting to know me

I love being able to count my points and see the results before my eyes.

Started my journey on January 12 and very slowly got to lose a total of 27.6 lbs Yeah!!! Incredible to see this happening. I’m 75 years old and 5’ tall

My daughter after my losing 15lbs decided to join WW and has done incredible work 33lbs lighter. For Mother’s Day she gifted me a Fitbit and she got one too. They are our motivation.

Love the app

This app is very important to my success at Weight Watchers! I love the scan function, the recipe builder and being being able to create "meals" and to designate favorites. I think the 24/7 chat is amazing! I wish I could use recipe builder on my iPhone, instead of only on my laptop. I use an app called "Daily Water" to alert me to drink water throughout the day. WW could add this function to their app.

The app of my dreams

I use the app for everything! The recipes are perfect, they give you the right amount of points, amounts to use, the serving size. The restaurants are great, I wish they were more city friendly. The live chat room really helps when I’m feeling low. The journey is so up lifting. The connect is so inspiring. I don’t think I could do it without the app. Thank you for all the support!

WW makes it easy to follow the plan

I love the scan feature that instantly gives me the points value of thousands of foods. I love that any food is allowed on the plan. The trick is to balance high points foods with zero points foods. I love the long list of zero points foods. I love all the yummy recipes & the bonus weekly points feature. It’s the best plan I’ve seen. Thank you for a winning way to lose!

The Weight Watchers app is Awesome

The Weight Watchers app is easy to use and saves me time! I love it! I really enjoy connecting with other people who are having similar struggles and are positive and supportive. I love being able to scan an item and be able to instantly know how many points it is and I love how simple it was to sync up with my Fitbit and how easy keeping track of everything is!

Keeping Track is a real game changer

I’ve tried many weight loss apps but I have found WW to be the best. Not perfect but better than most, in my honest opinion. Losing weight is what you put your mind to do and a tracking app is just a support tool. This one is easy and very encouraging. Makes you want to keep on going. Down 11 lbs since using it so I guess I’ll just keep on going....

Love the App

The Weight Watchers app is awesome! It has definitely made my weight loss journey so much better than it would/could have been without it! Thanks for this excellent tool!!! Since this last update, I have experienced problems with the app “freezing” when trying to scan different foods. Hopefully, this bug is short lived and will be corrected with next update.

Scan your points

When I heard about the scanner within the app, I thought I would never use it. I use it all the time!!! Generally, most of my meals are homemade so I thought why would I need to use it? It’s a fantastic idea to go down the grocery aisle and scan a variety of foods. You will get a sense of what everything you put in your mouth will “cost” in terms of points.

New to this

I just started Weight watchers and I’m starting to get the hang of it. When I look at the points to all the foods I would eat I get a little emotional. Because I like to eat and the points are very very high. I get 27 points a day and I want to stay at that with my eating. I’m in the stores looking at the points of eat food. I use my 0-points one fruits to get through the day. Wish me luck

Welcome to the Weight Watchers Family! We are happy to be a part of your journey. We are here for you every step of the way. Best wishes!

-Weight Watchers Customer Care-

Could be much better

It’s a nice app that really compliments the weight watchers program. My biggest complaint is not being able to sort lists by points. It would be nice to go to a restaurant and be able to find something to eat that is low in points easier. Now you have to look through the list and try to find something. It also inaccurately tracks steps. It should be pulling that data from my iPhone but if is continually about 500-1,000 steps off.

We appreciate the time you have taken to submit your feedback. Please click on "Browse Restaurants" > "SmartPoints" and you will be able to search for foods from your favorite restaurants. We will be passing your feedback on our activity tracking. We wish you great success on your continued journey.

-Weight Watchers Customer Care-

Making Life Easy

I love the WW app! The best part is being able to scan items at the grocery store. I used to get so frustrated trying to buy groceries and figuring out the points values of foods. WOW, what a difference! It has opened me up to a variety of foods that I might not have tried.

Also, having Connect on the go is great. A little motivation at the tip of my fingers is just what I need at times!

Pennsylvania Artist

You need to reformat the recipes so that you can print them.

When you do try to print they are at 150% and they are too large for a regular(8 1/2”x 11 “) sheet of paper. Who wants their phone splashed with liquids and food?!?!

Also trying to create your own recipe is too complicated... too many steps... it is easier on another application.

I’d give you 4 stars if you will fix that .

I’d give you 5 stars if your recipes tasted better!

We appreciate you sharing your feedback and thoughts with us. We always making ongoing improvements to the WW mobile app and would gladly forward your thoughts for review and consideration. When printing a recipe from the WW Database, you should be able to adjust the layout and printing settings from the print screen that appears. These settings will be specific to your printer and can be modified to your liking. If you need further assistance with anything, please don't hesitate to reach out to us via email at ResolutionSupport@weightwatchers.com.

Game changer

This WW app has changed how I manage my wellness journey. Not only can I track my food using an extensive data base. I can track and apply my activity level to my calorie intake. In addition- there are also exercise activities that you can use to change things up; wellness activities AND inspiring stories from others who are finding success in the journey. This app is EXCELLENT!!

Great App to do WW Freestyle Program

This sure beats the last time I was on this app many many yrs ago! I love the new inspiration section where one can see the journeys of others on this program. (Maybe they always had this but it’s new to me!) The barcode scanner is awesome as is the ease of use to track one’s meals and snacks.

My only issue might be with not having a more complete restaurant list of points. This is worth the $$ I spend every month.

Easy to use!

The new WW app makes tracking food and LOSING WEIGHT so easy!! Helps me make better choices when grocery shopping too with the UPC scan feature and love all the great recipes! WW has been such a tremendous help in my weight loss journey! Couldn’t have done it without WW and hearing the Connect community, real everyday people just like me, sharing their stories of struggle and triumph! I know I can do this!!👌

Track, Get Motivation

The WW App is easy to use so everyone can lose! Just like other things in life, the more you know the more you succeed. Track your food intake and your movement. Get motivated by those that succeed. It’s all in this easy-to-use app for everyone. Young and older women and men. Life’s a budget. You get poorer if you spend more than you have. You only have one life, one body. Use it wisely.

Good but needs a few things

This is a great app, but a few things I would like to see added. A tracker for water would be great. Also, there is a group of my friends who have all started this together and we would live to help each other out more. Like we would like to see what each other is eating, recipes used, etc. if there was a way we could see each other's "page" that would be super helpful!

Easy to use

The WW app is user friendly and intuitive. I use the iPhone version, and have had no problems tracking my food and weight. There are so many items in their data base that it's been simple to track everything. My only feedback is that I do wish I could scan a barcode when entering ingredients into a recipe. Otherwise it's been great.

Like it very much but could use a few tweaks

The app has improved quite a bit however, I would like to see a few things such as

an option for decimal when you are putting something in as ounces (like if my chicken is 4.3 oz I’d like to input it as so)

When I am weighed in at the meeting it does not automatically update. I’m not sure if it’s my meeting place I’m going to but I have to manually update. Basically what happens at the meeting (sign up and weigh ins) should sync up.

when building a recipe you can’t scan the items to add to the recipe.

When browsing restaurants you used to be able to filter from low to high within the restaurant.

Other than these minor annoyances the app is great.

Developers please read and fix this bug

My app shows weight in kilograms instead of pounds. I have called support 3 times and no one has a clue how to fix this and I was told it was a known bug on one of my calls. There is nothing clear wAy to adjust the setting I only have the kgs option. I live in the US, my friends and husband all have lbs on their apps. My weight shows as lbs in other apps such as fitbit. Please fix it’s annoying.

Pretty Good but Issues

This could be a really great app if it had the recipes in it that have been released for the new Freestyle Program. When you try and even though I’ve tried manually put one in, the points values aren’ the same as the ones in the cookbook due to the inability of the app to adjust to zero point foods. Also, after 3 days, the app stopped syncing to my Fitbit and will not correct itself. Very frustrating!

I like it but...

I really like the app and the features, but I’d love it if the developers added a sort feature when browsing food filtered by a restaurant, or even in a general search. For example, if I search for a particular restaurant such as Chick-Fil-La it would be nice to be able to see the list of foods from lowest to highest in point value. It’s frustrating that there’s no organization in the list of foods when searching a particular restaurant.

Could use some analytics

Love the app but I would really be great if you could track nutrition and activity to see where you can tweak to do better. My Fitness Pal has this feature and I miss it.

Also it would be great if you would further expand your restaurant database to be more inclusive of regional chain restaurants. Or give us the ability to add it on our own subject to your vetting.

Really helpful!

I really enjoy using the app. It is really easy for me to track all of the food I eat every day. And as long as I am honest, I can see where I can improve. Yes, they don’t have EVERY SINGLE POSSIBLE food choice. But you can add your own when you have the information on the packaging. The app is still 100 times better than the write it down method in my opinion.

Great Tool w/ OnDemand Chat help

Great tool to have on the fly when you're in a hunger situation and you need to make a good food decision. Also you can figure how many food points your going to have before you get to your favorite restaurant. WW is always available to you now around the clock and I find that to be great! Also there is Connect, talk to peeps with similar issues like you do.

Great with a few tweeks

I absolutely love the app! I wish there were more considerations for reasons you can’t sleep (like mom of a potty training two year old and a nursing baby). Sleep isn’t always an option. The reasons you can chose from are just stress etc. I would also love more clear explanations for fitness tracking. Like how do I know that my walk was moderate versus light...

WW app

This app allows me to track my meals, activities, and weight so easily. It keeps a list of all the foods I eat on a regular basis so I just select a meal from the list. Easy as pie.

Keeping track of points allows me to splurge at one meal and go lightly on another and still stay within my target point range. I also like the weekly bonus points in case I go over my daily allotment.

Velma

The WW app is a tool that has helped me achieve weight loss but it also has helped my mind and body. It offers everything from positive thinking to being true to yourself. I eat pretty much everything I want, being mindful of my choices and I have been very successful at it. It’s great! I reached my goal weight in less than a year and have maintained it for 4 years now!

So much better...

I can track food quickly..and calculate what each meal is worth...I can carry the app...with me shopping...helps choosing what foods to. buy...

I can figure out..quickly where my daily pts will go...I very rarely use the extra pts...but it helps to see I can use those pts...if I want..

The app is the latest technology...has made making better food choices

The 5th time * once every 10 years

I’ve joined WW 5 times in my 70 plus years. This time is a Joy! Real weight loss, no games, no meeting 20 miles away. Real food for real occasions. I am an awesome cook. I can eat any thing balancing activity and food. Mother’s Day, two weeks at our sons home, two birthdays, and still l lost five pounds. It went on ounce by ounce it’s coming off. James Corbin inspired me to try again. Thanks WW.

WW app Helps Track Eating

I have been using this app for almost a year and highly recommend the program and the app. It has daily helped me to plan my eating, offered recipes and products, given me weigh loss suggestions and showed me my progress by tracking my weight loss! I am now taking a break from WW but will be back shortly and definitely need the app to do that!

Great app!

Love the app. My only complaint so far is that if you are reading an article, especially at the different recipes, when you hit the back button to go to another recipe, it takes you completely out of the article, you have to go back in the article and scroll down to where you were. It has a great support community, and great tracking! Please add cardio under activities with the intensity too!

Love the app. One small change?

Super easy to navigate. Would love to see one tiny change. When you do a search, the search field doesn’t clear after your search. I am constantly doing multiple searches and forget that this doesn’t clear and then I have to put in what I am looking for a second time after I cleat the field.

Thanks!

I love the app. So easy to check points and keep track of what I eat. I check point value of items at the grocery store and it helps me make smart decisions. The recipes are good and include a wide variety of foods to keep me from eating the same things day after day. I really like the weigh in part and the visuals of how you are doing.

Wonderful part of my weight loss journey!

Very helpful

Only reason I didn’t give it 5 stars is because I haven’t had a chance to use it enough to make a full judgment. I rejoined for the umpteenth time and forgot some of how to use it. It seemed like I got my fitbit synced with it faster this time, which I appreciated. I like some of the other health related challenges like reminding people to use zero pt foods & giving a list of them. Also, my sleep is terrible so I’ll be working on that.

Making life easier

I love the Weight Watchers mobile app!! It makes tracking so easy. I can scan items at the store (I usually write the points on the item in the store so when I get home it’s already done). I can look up restaurant point values before we order so there are no surprises later. Truly believe this is why I have been so successful this time.

Helpful tool

This app has become my new best friend! It is so helpful to scan an item in the store and then allow your self to make an informed decision about your choice. Fast and simple all at your finger tips! The only thing missing would be if they could make a way to like leave off the bun on a hamburger at a restaurant or leave something off what is in there

Great, but . . .

I love the convenience of this app. I have kept track of my points religiously since it was first introduced. A vast improvement over tracking on paper. There is one small glitch— it freezes up periodically. Haven’t figured out if there’s a way to avoid it but it is frustrating because I have to power off my phone or iPad to rest it.

This is a great community!! Not just for weight loss!

The WW community is so supportive. It’s not just for weight loss, but for all aspects of your life. There are so many groups to join and follow., if you choose. You can actively participate or just appreciate the other posts. We all struggle with life’s trials and tribulations, but this is a place to get in touch with those who have similar goals and inspirational stories. Cheers to you WW!!

For me, best tool

Love the app and use it religiously. I joined WW just before the COVID shutdown in NY and have never been to a meeting, but this app has kept me going!

I’d love to see a Copy/Paste function at the individual entry level. Can you do that for me? Thanks!

Still waiting for that enhancement for 6 months. I’ve downgraded you by one star accordingly, and for the annoying enhancements you DID implement.

Wish you provided an option for only the food tracker and database.

Makes staying on track so easy

I love being able to scan foods while shopping so that I can make better choices.

It would also be nice to have a copy feature for items eaten on consecutive days.

It would be nice to be able to disable or hide the “what’s in your fridge” feature until you actually want to use it.

Stealth tracking

In addition to all the great things the app offers, I love the freedom of using it and not being tied to a computer. I can track without people getting all up in my business. When I used to track on paper I'd get a lot of questions and judgement. Now they think I'm just texting or reading something on my phone and leave me alone.

It really works

The new version of this app is realistic and easy to use. I have tried most of the plans and this is the most user friendly and realistic app on the market IMO. It does not bombard you with psycho babble and is created for real adults that live in the real world. The ability to see history and live at your own pace is invaluable. Thanks WW. This new app is a home run.

Rick from Beverly

Great app

Only thing I would love to have altered is the water logging. For one thing, sometimes I drink a different size cup. Haven’t figured out how to incorporate the two in a single day. The other part of the water logging is that sometimes, especially if I’m busy, I forget if I’ve logged it or not. I think a time stamp would be helpful in determining if it still needed to be or not.

Weight loss

Hands down the easiest program I have ever used for weight loss, and have fun. You can stray from the program, and not feel guilty because you get free points to use, and you can earn more by exercising, or not. The best thing is when you complete your weight loss, you have learned to eat normal and control weight, without some extreme way of doing it.

Loss of fitness data every time it up dates

Every couple of updates I always seem to lose weeks of fitness data and have to set back up with apple health. However I never seem to be able to get the fitness data back. Truly the one thing I hate about the app. It is quickly turning into bloat ware program opens slow and needs good WiFi or cellphone signal to even work. Try’s to guess what your doing and is frustrating when it is wrong.

Thank you so much for taking the time to leave your feedback! It never goes unnoticed. If you continue to have these problems, please feel free to reach out to us at ResolutionSupport@ww.com. Let us know if you need any additional assistance!

- WW Customer Care

Digital membership

I enjoy my digital WW membership including the App for my smartphone. I was really excited to receive my 5lb and

10lb lost charms! What a great surprise from WW. They really motivated me (unexpectedly) 😊!

However, was disappointed to learn that although there are charms for the 15lb and 20lb loss which I achieved, I won’t receive them because I am a digital customer and the rollout for these charms is priority for meeting attendees. 😕

Happy WW app user ☺️

I have been on weight watchers a couple of times in my life. I feel that this app really helps me to stay focused and on track. The app is very user friendly in my opinion. I enjoy earning points to then give food to families in need. I love the WW family as well. I never post but really enjoy the positivity and posts from others. Thank you WW for giving me my body back. 🙏🏼

Good with some kinks

The app is good if not slightly difficult to navigate at times. With the updates I find there are fewer options to search through. I would also love to be able to choose sizes of portions when I create a recipe, as well as import recipes directly from the web into the app, as can be done with My Fitness Pal. As someone who cooks a lot, this would save a lot of time and effort in creating every recipe I make.

Love This App!!!!

This app and lifestyle change is wonderful! I have lost almost 20 pounds and I feel so so good! The only thing is that I wish that you could 1) take a picture of the nutrition box, and it fill out all of the info when calculating foods, and 2) have the nutritional info on what you have eaten be sent to the Apple Health App! Besides those two things this is an amazing program!

Excellent App

I love this app, it helps me keep myself going forward and able to actually see my progress.. it is a good little social scene if you need it also..I feel motivated and successful and honestly I think this app helps more than I think! Thank you WW!!! The only thing I might change is the weigh in part..I like to see what my weight was every week to compare and this doesn’t do that..it only shows current weight ...💜💜💜

Great Support

I’m finding that the more I use the app the more I believe I can do this. Love the recipe builder and all the recipes that are already in the app. I have connected with WW purple Facebook groups and that has also helped me stay encouraged when everything isn’t going well. I have started to walk again because of a daily challenge from FB. I can and will do this!

Motivated

I love the WW app! I can plan my meals at the grocery store just by scanning the foods!! I am amazed at the amount of products that are already available in the app. Just about anything I scan is already there. The fact that all members can update the app with new products is amazing. I have done a few myself. It keeps me motivated and helps me be conscious of what I eat and when I plan meals.

Keeps me on track

I love the scanner that lets me know at the store how many points a product will be even before I buy it. I try to keep up with tracking daily.

I can be connected with others in this walk.

It is easy to find recipes to keep things from getting boring.

I especially like that I can find points on food at restaurants.

App is ok

Haven’t really had any problems with the app just a couple glitches now and again. My big problem is that it’s suppose to be a gender neutral program but if you look at the rewards to use your wins on 90-95% of the products are directed towards women. I’ve been on chats with them to no avail. I’ve sent emails but have no received a response. This needs to be taken care of because it’s very disheartening to work hard to get wins and then there is nothing I can use them on.

I Love My WW App!

The app is very easy to use and is chock- full of information and resources to help you stay on plan. It is so much more than a great tracker. There’s lots of easy recipes to try, there’s connect to share your journey with others and there’s even a mindfulness section for meditation, just to name a few of the features on the app! Also, WW keeps updating and improving the app on a regular basis!

It’s always with me!

This isn’t my first rodeo. I’ve done WW twice before many years ago. The App makes staying on track so much easier. I no longer have to guess at how many SP are in a serving of items found in my local market and chain restaurants. Tracking is so easy now. And no one has to know what I’m doing, because everyone is on their phones/devices.

Not that satisfied of this app.

First and my second week using this app was working good and I’m very happy every time I’m looking for the food that I’m planning to eat, to check this out what is the points but unfortunate later this week I’m not finding anything that I’m going to eat. Even just 3 inches by 3 inches of salmon is not there and I’m so disappointed for this app and very frustrated. I wish they can update whatever need to update. Thank you

An App To Lose Weight For

The WW app makes my weight loss program so easy. Being able to scan products while shopping and menu planning helps me stay serious about my weight loss. I was a WW member years ago and lost 60 pounds. My journey was not over though and now even more dedicated than I was in the past, and supported by all facets of the WW app I know I will be a lifetime successful WW member.

The WW app helps me

I love the WW app as it helps me to see what I eat, how I eat, and what I eat. I rarely lose weight, but I would gain if I didn’t use the app to maintain my weight. This is especially important during a pandemic. Most of the friends with whom I communicate are gaining since we are trapped at home and eating is a major activity. Social distancing from the refrigerator is tough. Thank you, WW app, for helping me maintain a good weight.

When it’s on it’s on, when it’s down it’s down

This is a decent app when you can access it. However, it seems that at least 50% of the time when I attempt to get on the app it’s “currently not available” which is very frustrating. This makes it difficult to use the scanner, look up a point value for foods, or log a meal.

Please fix whatever bugs are causing this to happen so frequently. We’re paying for a program that isn’t as accessible as we were made to believe it would be.

Almighty God & WW

I, as well joined WW way back. My daughters convinced me to join again many years later. I lose slow but I lose. This is normal eating. I do not feel like I am ON a diet. This is perfect. I have learned somethings about myself. Through you folks, God’s great encouragement & enlightenment, I think I will win.

I cannot explain, I think different now...but have to be aware of stinkin’

thinkin’ sneakin’ into my mindset.

Thank you WW folks.

Replaced all my other fitness apps

Along with their different plans, this app seamlessly allows you to track your meals and water in one place. Additionally, you can connect with 24/7 resources for quick questions and also a community of other folks on a similar journey! Love the program and this app! Just over 90 days and down 11 lbs! Best part, never left hungry.

I love this app

This is so helpful. It is easy and fun to use. I have been able to lose 10 lbs already in just a few weeks. This app has helped me see several things I thought were “eating right” were not and help me see why I was not losing weight before. I have had several friends and family sign up since I did and they all have had sucess.

So great! I ❤️ this app!

When trying to loose weight, get fit, start eating healthy, there are too many apps out there. It is extremely easy to become overwhelmed. The WW app makes it easy to track your food intake, measure your water consumption, record exercise, and stay in the know with a fantastic social database. This app makes it fun, organized and best of all shows your progress!! Love it!!

App does not sync well with Apple health

I use my Apple Watch to track exercises. It has always worked well in the past. Now, whenever I try to synchronize the wheel keeps spinning and the app gets stuck on it. It does a reasonable job syncing in its own. But just now, I biked 1000 calories using map my ride which is linked to Apple health. Apple health data shows the correct workout and calories. WW app shows only points related to my steps during the day which amount to 4000. Very frustrating!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

WW app

The WW App is a great way to check the points value of any food. Any member who uses a Smartphone can track their Daily Points, follow their progress in reaching their goal, follow recipes which are shared, plan their meals when eating out or at home, scan grocery items, and many other features. It keeps track of daily and weekly points. This app is beyond exceptional value to any member.

James A. Brownlee

Dalton, GA

Needs a calorie counter

I love the app over all but I and many others would love to have a calorie counter as we track our foods so that we could see the calorie intake we have in a day. I think this would stop many who think because it’s 0 points it’s “0” calories. I know each food shows the calories but who has time to sit and add up each item you eat. If it showed the calculation as you tracked it would be a GREAT visual.

I love WW and their app!

I’ve been following WW for a while now and I love it! The app is extremely user friendly, and all the people on Connect are very supportive and encouraging. It is nothing like in previous years where people could be pretty snarky. Nowadays, everyone is very encouraging and nice. The only thing missing is a water tracker. I told love to use this app to track my water intake. Otherwise, it is spot on!

Success. Serious success!

App is helpful for guidance on best food selections as well a keeping me on track- accountability.

The scanning feature helped me make better choices- 0 point yogurt vs 6 point choice for instance. It finds the ‘hidden’ sugars. I love crackers. Found the healthier options. The tweaking of my diet had helped immensely. I don’t feel deprived. I can have some things I adore in moderation if I plan.

Helps

The WW app helps me track my food.

I love being able to track without writing everything down.

The app helps me stay in touch with what is happening with WW. I always have it to go to when I need a boost. I love being able to easily get the points from any package or can. I like to read the success stories and see the before and after pictures. WW rocks! 😊

WW app

App is easy to use and accurate. Every item for which I’ve looked has been there. Nice to be able to modify serving size. I would like to be able to modify after entering. As an example, if I place two slices of toast but unable to finish, I like to change serving size from 2 slices to 1 after the initial entry. App is great with hundreds of manufactured foods and even restaurant items.

Needs a water tracker

I love most things about this app, except for the fact that it does not have a water tracking tab. It is silly to add water by the glass in the food tracker part, and doing it that way doesn’t give me a real idea how I’m doing overall, give me a percentage of how much water I have had per my daily need, or allow me to change my water goal. Please consider adding this feature, as water is essential to heathy living.

On Track

I love the App! I’ve been a Weight Watcher for many years and this system has helped me move that weight marker down! It is so easy to keep track. I used to lose my paper that I was tracking on and then I would just give up. I couldn’t always remember what I eaten! With WW on my iPhone, I have it with me all the time and can stay “on Track”! Thanks. This is a life saver! MHP75L

Love the app

Being able to easily keep track of points, get inspired by a community of people who are all working toward better health, having access to recipes, syncing with a fitness tracker to get activity points, earning points and prizes, easily finding points for menu items at restaurants, tracking the weight loss journey. These are things that I love about the WW app.

I ♥️ WW’s App!

I’ve been a WW member for nearly 60 years off-and-on, but only recently discovered the amazing comprehensive tools inside this app! This app has something to offer to everyone for almost every situation - infinite recipes for every kind of eater, guided exercise for all levels, meditations to help you get into a better headspace, easy tracking system, on and on and on! Give it a try. It rocks! 😉❤️🥇❤️👊♥️👍

latest update

latest update has brought more issues . Now when i search food database the app freezes or doesn’t bring up results at all. I can get out of the app restart it then it will bring up the item i’m searching for but after that it will not show result for my next query without getting out of the app and restarting it.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Indispensable!

When reading the negative reviews, I wonder how the experiences can be so different. I have had no problems from Day One with this app. The scanner function helps me make good decisions from the grocery store to the table. Entries on the app sync right to the website for use on my PC. The app also provides easy access to recipes. Now that I have reached my goal, it will help me maintain!

Great app. Helps keep me on program.

I wish they would add functionality to allow me to share a recipe link. There’s no way to do that. Also, in the meeting finder, please add a button to show meeting locations close to the user, and a way to favorite a studio location. Yeah, let me have a favorite studio and show its meeting times to me by default when I go to the meeting finder page.

Most satisfying diet I’ve ever been on.

I’ve been on Weight Watchers 2 times before years ago. It was great then, and each time I would loose 25 or so pounds. Gradually it would creep back on. But this point system let’s you eat any food you want, combined with plenty of fruits and vegetables which most are zero points. You are going to points leftover. Seriously, anyone could do this!

WW equals WOW!!

ZMakes WW program so easy to use — offers suggestions as to how physical activity can be incorporated into the program — makes tracking points a breeze — encourages a healthy life style — builds positive thoughts and self-confidence — makes goals achievable— what more can we want?

For those who are struggling with the online-system, don’t give up — the more you work with it, the easier it becomes.

KAT A.”

So easy to use!!!

I love this app! It is so easy to use and the barcode scanner saves hours of searching for foods with just a simple scan. The restaurants section is awesome too because I can search what I want to eat beforehand, to see if it’s “worth it or not.” You would be surprised what I used to eat compared to now thanks to this app and my support group! Never turning back! Thank you!

Weight Watchers App

I have absolutely fell in love with the app. It’s so easy to use and very helpful and handy. I will continue to use it til I reach my goal. It makes it easy enough you don’t have to feel pressure to go to the meetings. It gives you all kind of recipes and groups to be a part of to find encouragement and motivation. I love that your earn your rewards also. I give it a high 5 ⭐️⭐️⭐️⭐️⭐️

Helps me feel back in control!

I love the weight watchers app because it puts me back in control of my eating. When I don’t use it for a few weeks and gain weight back and start to have bad habits again, I sign up and immediately I feel relaxed because I know I can handle it. Tracking food is easy with barcode scanner, with FAVORITES and with zero point foods. No excuses not to succeed!

Glitch—entries change to the wrong day

This morning at 10:00 AM I entered my breakfast into the app. This afternoon I opened the app to enter my lunch, and it showed that I had eaten zero points. When I went into yesterday, the app had moved me previously-entered breakfast points to yesterday’s breakfast. This happens to me all the time with this app. WHY can’t e app keep straight what day it is? I promise you, it isn’t me somehow changing the day— I am entering data for the current day, yet it is later found under a different day. Not cool.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Starting the Journey

I'm partnering with my daughter for the next six months to lose some unwanted pounds. I've always been a Weight Watchers fan and this app appears to provide a great tool to enhance our weight loss journey. Easy-to-use interface although we are, for the moment, disappointed with the list of restaurant foods available. Aside from that, we're happy with the app.

Good app but needs a few more features

The app is great for tracking points, scanning foods and adding new foods but the biggest drawback for me is when I find a recipe that looks good and I want to share it with my wife or a friend or family member we are going to eat with I cannot do it from the app. I have to search for the recipe online and share the link. Also I found some recipes online that looked really good but couldn’t find them anywhere in the app. Other than that the app is great!

Thank you so much for sharing with us! We will be passing along the suggestion to be able to share recipes with other members. If you ever need assistance with locating something in our app or a question about our plan, please let us know. We are committed to your success!

-WW Customer Care-

Can’t live without it

I can’t be without this app. When I don’t know what a good point is, I just get right on and it could be so different than I imagined. Point work. The app is a necessity and it’s fast and fun. Especially when I have a recipe and I can add all the ingredients and it spits out the points. Then I either make the recipe if it’s point friendly or I make it point friendly. It’s all great!

Great for tracking

Overall a great app that does what it is supposed to do. I would like to customize the screens a bit more as there are certain things I go to daily that would be handy to have on one page. Also a sort option (alphabetical and by points) would be nice in the Restaurant list. I like trying new things but I don’t want to type everything on the menu in to see the point value.

Getting there

Update: Still having this issue a month later. I chatted with WW support who said to uninstall and reinstall; I did. I still have to hit the back arrow to get to “My Day.” This is after a recent app update.

Is there any way after adding a food to get back to the home page (my day) without hitting the back arrow key 3 times? Other food tracker apps are more intuitive, but since I am doing/paying for WW, I want to use its app.

We'd be happy to help! After searching and tracking your food item, you should be able to click "Done" in the upper right hand corner next to the search field to return to your My Day page. Let us know if you have additional questions by emailing, ResolutionSupport@weightwatchers.com. Best wishes!

Great app to pair with the WW program!

Love the WW app and how it pairs with the program so well.

The app is very robust and full of so many great features to help all of us WW members stay on track.

Also love the Connect feature and being able to share inspiration, recipes, stories, questions, challenges etc with other members from all over the world. This feature has been fun, helpful and very useful. I especially love the positivity and friendliness of those I’ve interacted with, and I’ve enjoyed giving that positivity and friendliness back to others.

Also love the integration with Siri on my iPhone.

I have one suggestion - would love to be able to save “quick add” items to My Food.

Thank you WW for this awesome app!!

Best accountability and help ever!!!!!

This app is so powerful as a tool to keep me accountable and successful with the program. Logging and tracking points is so easy and it works to curb bad choices. Connect is like a family of others who are striving to conquer the addiction of overeating. Also tracking activity with Fitbit is a way to watch activity progress. I love the app and I love this program. Thank you!!!

Love it!!!

This app is great. Keeps me on track at all times. The only complaint I have is when I create a recipe , I would like to have the ability to copy and create a new recipe with a few changes.

Also in My Recipes, some of mine have disappeared and I have to add them again.

My daughter suggested allowing the sharing of recipes after we create them would be an asset.

This app is great

I am very happy with the app. It helps me tremendously to eat better and less, and the app is very easy to use. Also, every food item I can possibly think of can be scanned, which makes the user experience significantly easier. Another wonderful feature is the ability to connect the fit bit to the app. I’m highly recommend it.

App

I really like the app. Extremely helpful and easy to use. One important suggestion though ... when looking up points using the barcode, etc., can you please make the star in the upper right corner a much “lighter” color when you select that item to keep. Impossible to see the difference on the star color when selected as you have it now.

Easy to use app that helps me stay on track

I like this app. It is simple to use and helps me stay on track. I love that I can scan things at the grocery store to pick out the most healthy items with less points. Sometimes you would think something is healthy, and then you scan it and it is a lot more points than you expected.

Love it, but...

So many things to love about the app!

I really struggle to track. I'd love to get a bubble (like the blue bubble) credit for each day I track, even if I go over - especially if I go over.

I also wish the button to scan foods was larger or in a different location. I use the feature all the time but I often hit the profile button instead :(

Fabulous

I’m a returning WW member. I last used this app 8+ years ago and I would have rated it as fair to good. Wow, has it come a long way! Congratulations WW. Now, it’s very easy to find recipes, log points & activities, and research food points. But, by far the best addition to the app is it’s ability to scan barcodes. It scans so easily that you just have to slide your phone by the barcode & it picks it up. What a treat!

Game changer.

I used to do WW back in the paper tracking days. The app is awesome! You have everything without having to pull out books or paper journals (which is especially awesome when you're out at a party or eating with friends). The barcode scanner has made the plan so much easier, and Connect (WW social platform within the app) is a great place to get support and inspiration.

Really nice, just need to improve search

I really like this app. It’s so easy to track and the barcode scanner is awesome. The only thing I don’t like is the lack of search capabilities in the scanned foods. You have to scroll a lot. The restaurant section is really great too but the search functionality is not very good. If the search functionality improved I would give it 5 Stars.

I love weight watchers but the app needs work

I love the new program and I have had a lot of success so far. The app is easy to use but it lacks some functionality that other “weight loss” apps have. It would be nice if you could track protein, carbs, and fiber. It is also time consuming to enter in recipes. Other apps allow you to directly import a recipe from a website. Other apps also have a much larger database of recipes, packaged foods, and restaurants. Hopefully, they will improve this app.

Pretty good app

I like the overall program and the app, I just wish there was a way to sort the foods at restaurants by points. That way I can find the options with the least points in a long list of options. Also, when you’re browsing restaurants, if you click on an item at the bottom of the list, when you go back it brings you to the top.

The scanner is awesome and super quick.

Makes life easier!

I only do WW online through this app. I do not attend meeting. This app is great for tracking and getting ideas. I love to read the posts from fellow WW members. I sometimes have trouble using the barcode scanner when scanning products. I still am not sure about some of the features -like saving meals that I eat regularly and looking up items in the restaurant feature. The app is worth the money if you are doing WW.

You have to eat liver?

I date back to the days when WW required eating certain foods. I can honestly say this new Freestyle program is unilaterally the easiest they have ever presented. My first week back I am dropping pounds so fast I can’t believe it. I’m trying to eat all my points daily but find I have leftovers every day. Maybe this time I can reach lifetime and stay with it. The first weekend is the TEST!

Very helpful app

Love this app because it makes it so easy to find points for many foods anywhere you are. Barcode scanner is great in grocery store so you can decide if you even want to bring an item into you house to temp you. Only negative is sometimes the restaurant I want to find isn’t listed and I have to go to the internet for points. In general though great app.

A key to success

I’ve been using this app faithfully for 15 months, and I love it. I’ve lost 52 pounds to date, am 3 pounds away from Goal, and I believe the app is one of the keys to my success. It makes tracking very easy, and I have SP values at my fingertips. One suggestion: with all the emphasis WW places on setting goals, it would be great to have a mechanism for setting and tracking progress on goals right in the app.

Ok could use some improvements

It seems like a lot of restaurants have missing items. Or that it only list the healthier options. Sometimes you just want to spurge and count the points. Also it would be nice if the app opened when your phone isn’t getting great service. To check where your at on points or check your weight graph.

Great program—

WW is a easy way to change your eating habit for the better —keeping track is the very best way o see the good and the bad —I met my goal six months ago —but I still track everything—But so sorry I will be losing my app to track —but will continue to write it down —I would encourage everyone who wants to change their eating habits to try WW —the best —Thank You —

Great tool

After a shaky start, WW has pulled the app into something that is easy to navigate and is helpful in my weight loss journey. I particularly like the recipes and the scanner for making good decisions while grocery shopping. I would like to see further improvements in the ability to sort and categorize favorites. As you use the app, the list gets too long to easily find what you are looking for. All in all, a great tool

WW App

I love this app. It makes my new healthy lifestyle so easy. The recipes are amazing and I love being able to put my own recipes in to use as well. I really enjoy connect and being there for others to cheer them on to their own victories. One of the things I really enjoy is making food that’s on my point budget that others absolutely love and want the recipes for.

Much to-do about everything!

I joined WW almost 50 years ago. Ive been coming to groups for most of that time, with a few short hiatus’ in between! My Lifetime membership is VERY important to me! It has kept me at a healthy weight, even though I still struggle at times. THIS NEW PROGRAM and the new WW App makes maintaining my weight and activity level pretty darn easy! It’s got EVERYTHING! It’s great! Thank you!

Good App

Thanks for fixing the problem in creating a recipe! I can now easily input the number of servings my recipe makes. One issue I have with the app is that it is so cluttered with so much ‘stuff’, that I can’t always find my way to inputting my weight on my weigh-in day. I really don’t need a lot of videos and social media. Are these things really necessary? But I love the added recipes!

Thank you for taking the time to leave your feedback! We would love to help you resolve your issue with creating a recipe! You can enter in how many servings you are making on the page when you enter in the name of the Recipe. You can then enter in the ingredients. When you are tracking the meal, make sure you enter in 1 serving. You will then be able to track that recipe in the future as well. Please reach out with any future questions, we are here to help!

-- WW Customer Care

Happy

The app has made my life so easy. Reality is I’ve probably lost 45 lbs because I was too afraid to weigh in the beginning but I’m pretty sure I secretly knew what I weighed. The changes y’all made to WW made it easy to do I was never a fan of being forced to eat and drink a certain amount this really works for my lifestyle😀. If Oprah figured it out than I am thankful for Oprah! It really is a lifestyle that’s easy!!!

Great, easy to use app

The WW app is one of the best apps I use for tracking my food and activity. It syncs with several activity trackers. Finding your food and drink items are pretty straight forward. It also offers articles and recipe ideas to help you get started on the WW plan. Also being able to Connect with like minded others out there in the palm of your hand - AWESOME!

I LOVE this app!

I have been using this app for a year and it has improved over the year. I like that I can input a recipe and see how many points a serving is before I eat it. Believe me, it makes me think if it is worth it or not. I’ve not been a fast loser, but I’ve gone from nearly 160 to my goal weight of 125....I’m at 128, but that’s because I cheat from time to time, but now I KNOW my limits.....

Love the app WW has been mylife 4 yrs

I really like the new program it has been the best change in the program and I think I've done them all.. I track and use connect , chat and recipes. My Fitbit is synced, I couldn't ask for more to go right, it's perfect ! I know that you are constantly making things better for us, I just hope no drastic change in January..

Mostly love it!

I love having this app, especially the restaurant nutrition part when I'm out, also the ability to track on the go and figure out foods while I'm shopping. It's perfect for all those reasons.. As long as you don't expect it to have all the additional information like on the full site( like recipes) you won't be disappointed!

Weight watchers app—highly recommend

After years of yo-yo dieting and trying everything out there, finally there was one place that makes it easy and provides effective opportunity to lose weight. I love not having to worry about counting calories, grams of sugar, carbohydrates, etc. The points make it so very easy. I finally found something that works for me.

So robust

The WW app is the best it has ever been! It is easy to find the most important stuff. The amount of content on the main page is not too overwhelming. But if you need more inspiration, more help with any of the pillars of sleep, exercise, healthy eating, and mindfulness, the resources are rich and robust. Love the Headspace, Aaptiv, and FitOn partnerships. I will be a lifelong WW person... no longer Weight Watching, but Working on Wellness. Thank you!

Because it Works!

I always find what I'm looking for easily and it has everything! I like that I can track and it has ability to look stuff up! My favorite part is the recipes so when I'm at the grocery store I can figure dinner out. Oh and the points calculator! I'd like a pedometer next. My favorite is home workouts but want more power walk recordings!

Best app ever

This app is unbelievable! You can do so many wonderful things that I never thought you could do… It is so worth it and it is beyond helpful for your weight-loss journey… It keeps you accountable, it keeps you on track… I have downloaded many weight-loss apps… None of them could ever compare to this weight watchers app! It is truly the best weight-loss app out there!!!!!!!

App success!

I’ve done WW maaaany times over my life and never hit goal ..tracking on paper was tedious. I swear the app has contributed to my success this time! I use every aspect EVERY MEAL, EVERY DAY - track, create recipes, restaurant guide, scan while shopping! Learned early on that while at a restaurant I would have always ordered fish, chicken and found that a sirloin steak was a better choice..who knew? Thanks so much

Great app

I joined last July and just paid for a few months without using any of the apps benefits. I got serious about my journey into health just before thanksgiving and I am so glad I started using this tool. I have learned so much and every lesson has helped me relearn how to eat well and be happy doing it. I am down 30+ pounds and so much happier with myself! WW works when you work it.

Best way to find and listen to any music!

Apple Music has a huge selection of music to choose from. It gives you all the music of an artist, songs and albums. Weekly you are sent new music suggestions in your chosen genres. It is so worth the monthly subscription which my husband and I both share. We can play it on our iPhones, iPads, Mac, or Sonos system. We love it!

Love WW

I have used WW for many years now and love all the new updates they make regularly. It’s very user friendly and easy to track and see your remaining points! I love the recipe builder and love having the freedom to do quick tracking if you already know the point value of an item. I also really enjoy being able to track using Siri on my iPhone.

Great app! some buggy things

a overall love the app and this program after over a year of use. it’s great! connect is amazing to share with other people.

there are occasional buggy issues like with comments not loading. and so wish we could zoom in on photos like in instagram but the app does not support that. but overall great!

Helps with tracking

I always despised tracking my food intake every day! With the WW app I have not missed a day of tracking! I have been on and off WW for years, the WW app has definitely helped me reach my goal and finally lifetime!!

I use it all day long, love the connect part of it as well as looking up points and recipes and seeing lots of tips! Could not go without it!

Thankful

I couldn’t go threw this lock down without this app. There is light at the end of this dark tunnel. However I would hope that WW continues to offer virtual meetings. I believe virtual brings in even more customers. It opens the doors to the members doing the program solely online. It is life raft during difficult times. One can always find support via virtual. The best thing WW has ever done.

I love this app!

I feel like I do much better trying to lose weight with this app then without it. The trick sometimes is getting myself to use it but I think they do everything possible to encourage you to do that. I really like the barcode scanning option. I wish I was brave enough to put my own post up but I do like reading those of others😀

Loving the app

I love when I need a recipe all I have to do is put what type of meat I have and it’s all there to choose from. Just wish you can do multiple pictures at one time, like on Facebook, I like to share pictures of all my recipe and pictures of the food, plus be able to post a picture when I reply back to someone in the comments.

Best Tracking App

The Weight Watcher App is extremely easy to use and provides the perfect way to track daily and weekly points. It covers all possibilities including food listings, product scanning, and simple add of foods where point value is known. Changes to portion sizes and weight tracking are easy. Plus it offers suggestions and puts you in touch with other WW members.

Track from anywhere!

This app is fantastic! There's NO excuse for being unable to track your food. I've been in a restaurant and have used the app to check points to help me decide what to order! There have been amazing additions like finding recipes based on what’s in your fridge. And the Connect aspect is a wonderful way to find inspiration or give encouragement.

Idea for app/website

I think the app is great! I would love, however, if either the app or website(or both) included a reflection/journal section. As I review my overall progress, I would love to be able

to easily look back on what was happening in the weeks when I either gained weight or had notable success in losing weight. It would also be a great way to note what recipes/meals were success or not so successful.

Great program

I love WW-I’ve been on the program many times before-when I gain my weight back it’s because I went back to my old eating habits. This time it’s different-so easy to do with the app, the blue program & 200 zero point foods. Keep up the good work on ways to improve WW-it’s just good food-information we’ve known for decades-eating in moderation & from all the food groups.

Back to Top

I love the app but when I'm on Connect, scrolling down page after page, it would be really nice to be able to get back to the top quickly so I can go from Trending to New without clawing my way back up.

Also would appreciate if when looking for restaurants, i.e., Wendy’s, we can type in “W” and would prevent scrolling dozens of times to get to W.

Faithful!

This is my second time with Weight Watchers in my life. Many years apart, and the program has changed from all those years ago, but both times have helped me to get where I needed to be. I love how easy it is now and I’m down 30 pounds, blood pressure is great and my joints are less painful. Thanks for being a program and company people can count on!!

Love this app! Don’t buy through Apple App Store.

Purchasing the app through Apple, not only costs more, but you miss out on things that other weight watchers receive when they sign up though their website (ie, 5 pound weight loss charms aren’t given, free cook book). Other than that, nothing has ever worked for me and so glad I finally gave in, and gave this a try.

Amazing App!!!

The app is a very convenient way to track! I love the scanner! I use it all the time! The recipes are nice too and I’ve enjoyed using the new Connect!!! I wish the search inside the restaurants worked better. And wished you could sort scanned foods by last scanned instead of having to scroll down the list to find what you just scanned.

Love the app

I have done WW many times. However, this time I have been successful and intend to stick with this long term. The difference this time is using the app which helps me stay on track and motivated. I use Connect daily and love seeing how others are working the program as well as the personal connection and inspiration you have with other members.

Very helpful day-to-day

The app is very helpful every day I’m not just tracking food, but also exercise (links to my Fitbit easily) and helping me connect with other WW members for inspiration and group leaders for ideas, helpful suggestions and centers (that are slowly reopening). I like being able to scan items in the grocery store to help make decisions about new items, and how it keeps frequently tracked foods up top. Works well!

Really Useful, With Some Tweaks

This app (+ Freestyle + Workshops) has been extremely successful for me. I love how the scanner works. I love that check-ins sync with the app. I love connect. I love how I can track my journey.

However, I would love it more if: FAVORITES STAR was a brighter color. The dark blue is too dark to notice. Can it be red or orange or a bright purple?

Also, I wish there were an easier way to copy food from one day to the next, like a duplicate option.

Other than those two suggestions I swear by this app + Freestyle + workshops. I have been healthier, in control and happy because I don’t feel deprived. Love, love, love the way I feel. Thanks WW for teaching me how to take control of my health. Zero foods are amazing and it works.

Bringing me back to sanity ♥️

I was already struggling with some weight gain, however, all the covid stuff took me to a very dark place inside of myself. My daughter told me she was on WW so I joined right away. It has been a couple of months, I have a ways to go, but I am moving forward and never looked back. Thank you WW for this app and all the amazing changes you have made they the years.

Great app / Great program

The WW app is the centerpiece of an extremely effective weight loss and wellness program. Nothing else has ever worked for me in my adult life, and I now weigh less than I did in high school and college (at age 56!). The app is easy to use and includes some great features, to include a barcode scanner, an activity tracker, and the WW social media platform “Connect.” Love this app, love this program, love this lifestyle!

Normally fine but sudden bug?

7/3/20: I love that I can create regular meals and just swipe to log it (I eat the same thing for breakfast daily) but I opened my app about 4 minutes ago and my weekly points were down to 2 from 35 and I went 12 points over for the day...which wasn’t at all the case. My regular 3 point breakfast is logging as 12 points. A 5 point dinner is logging as 9. It’s completely throwing off my numbers. Frustrating for my first week back to WW in 1.5 years.

Easy and intuitive

Since my phone is always with me I can track my food in the fly. Have not taken advantage of many great features - but I hope to get around to it at some point. It’s also converted to my specific plan now which lessens the research and counting to almost zero. Great app.

I am still unable to put in recipes that I have created, to keep and parse into servings. This is important to Me as one who loves creative cooking.

So easy!

This app makes it so easy to eat right when I’m on the go! The bar scanner makes it convenient to figure out points while I’m grocery shopping—and it saves all of the items you’ve scanned in alphabetical order. That makes it super convenient to go in and add that food to my day when I eat it. Highly recommend Weight Watchers and this app!

Updates are super glitchy

I love using the app when it works but every time there is an update, I get caught in a perpetual loop. I open the app and it gives me no option but to go to the App Store to update. I update, it loads, I click on Open and it takes me back to the exact same screen that says I need to go to the App Store. I even rebooted my iPhone to see if that would help. Nope.

Thank you for reaching out and sharing your review with us! We're sorry to hear you're having some trouble with the mobile app. When installing an update, please make sure you connected to WiFi and to ensure you have ample service, you may also wish to make sure your Mobile Data is also switched on. Like many app updates, the size of the app may have increased as well, so you'll want to make sure your device has enough available storage to allow for the app to be fully downloaded and installed. If you continue to experience difficulties, just email us at ResolutionSupport@ww.com with your WW Username, DOB and your device details: Device Type/Model, Carrier, OS installed, the current version of mobile app and any screenshots you can share. We wish you the very best!

My husband and I love losing weight with this!

Finding our food choices and recording them is totally helpful!

Receiving new, great recipes every week is wonderful! Plus scrolling down to get recipes that are categorized is so fun!! PLUS being able to ‘star’ and save favorites is such a bonus!

Love the incentive rewards for recording and such!

So appreciate having access to coaches and their quick, informative, responses add a comfort zone that helps us move on!!

Comments after each weigh-in is so nice!

Appreciate the weekly, weight graph!!!

Feels good to have restaurant choices points per meal at our fingertips so we don’t need to carry the book around!

We LIKE measuring and recording on the ap!!

Love the WW app

I have the WW app on my iPad and iPhone. Use it often when I shop to check the points on things before getting them. I keep track on it on my iPad if I’m home or use my phone. I like to follow how other WW members are doing, they sometimes provide much needed inspiration. I create my own recipes and look up recipe ideas on it. It is a great tool which everyone should use.

Love it but needs one improvement

New WW app keeps me accountable which I love!! But Definitely needs a space to let users record our frame of mind for the day or meal. Let’s face it when we go off the rails most of the time it is due to stress or some other trigger. Being able to indicate that easily right on the app is important to the success of emotional eating. Progress Not Perfection

The Best Way To Control Weight

I find the WW app a very effective way to manage my weight. Writing down and keeping track of what you eat throughout the day paints the picture of your eating habits and how easy it is to overeat. I didn’t like it at first however, I learned to appreciate having it. I recommend the app and the program. For people who want to lose weight, WW is the way to go.

New Version Not User Friendly

I used this app religiously and now I can’t even figure out to enter my weight each week. All the easy go-to options are gone, the + tab was taken away where all my favorite foods were stored AND no one answers me on the help chat option. I will most likely be cancelling my subscription unless it’s all of these favorites are restored.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Your weights are now recorded and located on your Profile page. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

--WW Customer Care--

A+ for ease of use, functionality and information

UPDATED my review! This really is an all in one app for ww. It makes tracking your points and exercise a lot easier. I like the new additions, like headspace and aaptiv. The app has come a long way with great improvements in functionality and they are now quick to fix and bugs that come up. Best all around health app!

Stay on track

I've been a lifetime member for years, but checking off boxes on slips of paper never worked for me. This app keeps me on track, its actually FUN to track my food, points, activity points and weight. It has been the most helpful tool in staying on track for me.

Update: WW continues to make the app better. The search interface works so well, I love saving meals for quick tracking and Headspace is a daily go-to!

Recommendation

Love the app, what would really make this a 5 star app if it could also include daily total caloric intake. Logging points daily has definitely made me more aware of what I am eating in a daily basis. However, some food/veggies/fruit, etc can be misleading as the points would be zero but still have calories. Those of us seeking to lose weight in a healthy way based on caloric intake have to manually add up calories to get the total which can be very time consuming and not doable on a daily basis. I am aware there are other apps available to assist with this, but ideally one app would be the best! Thank you

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We wish you success on your wellness journey.

--WW Customer Care—

Dzndiva

Like this app, as it has been very helpful in increasing my awareness regarding the food I consume on a daily basis. I did not realize the bad habits I had developed while trying to overcome some health challenges. So grateful for what I am learning! I do wish the weekly dots would turn a different color when we under eat versus over eat. It would provide us with a more accurate reading of our week. Overall, this app is a great resource!

WW app review

I wish you had more so values for typical restaurant type dishes that are Asian or other types. Also think the so values for dairy with fat are ridiculous as everyone knows fat is better than sugar and to penalize you for higher fat dairy over non fat dairy products which use chemicals and sugar to offset the lack of fat are ridiculous and not healthy. Isn’t WW about health? I haven’t once tracked the 2% milk in my coffee and managed to lose 100 lbs anyway. Change your methods on this please if you really are About health!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

GREAT tool to successfully lose weight

I love the weight watchers app. It helps me stay accountable with tracking every single thing that I eat. I don’t have to go to meetings or keep in contact with the leaders. It’s all right here on my phone! Connect, recipe ideas, you name it this app has it. If you’re looking for something to help you lose weight and keep it off this is the way to go.

Game Changer

I gave up dieting decades ago so I’ve been overweight for decades. This app makes it easy to understand the consequences of food and exercise choices, allows you to choose the way you want to eat healthy, and facilitates your success. The Connect stories offer words of encouragement from others on the same journey, and make it clear you are not alone on this journey.

Love the new but miss a little of the old

Really like the WW app. Just signed up a couple days ago. It’s quick and easy. The cons are that I haven’t found a way to

Track the liquid intake each day or reminders to drink, as well as the same for the daily activity. I liked that the old one had those features . Also, when I tried to do the chat feature, I was #14 in line and somewhere in the waiting I got cut off. Didn’t try it again as it was a bit frustrating

Outstanding app

I’ve been using the app since January. My husband has too. We both have tracked every day with one or two exceptions since we started on January 19. I have all my favorite recipes entered. It’s even easy to modify them so that you get the point count you want for a serving. I wish you could change the name to Health watchers. Both the app and the method are wonderful.

The secret to my success

I love the WW app! It’s easy to use with intuitive navigation. It allows me to track my intake for foods I know, foods I have to look up, and foods I create from nutritional label information.

The Connect feature lets me be part of a community of people on the same wellness journey. I read of successes and struggles which very often mirror my own. Posting in subgroups gives me a smaller group with which to share. I’m really getting to know and care for the members.

The articles and recipes are enlightening — there’s always something new to learn and foods to try.

Ive been steadily losing weight and I attribute much of my success to the information, support, and accountability I can access with the WW app.

Great app!

My husband and I love this app, he has lost 22 lbs and I have lost 11. The recipes are easy and delicious to follow. I found if you log in on a computer you can print out the recipes, where it’s a little hard to follow them with your phone (but it is do-able) we have never rated so well and healthy. I wish we would have found this sooner. Highly recommend!

Amazing!

Having been a WW member in the early days of tech, this app is head and shoulders above the rest! I can scan almost anything and having the restaurants and social links right there is incredible. I haven’t missed a day of tracking because it’s so simple. I’ve had no problems with using it or finding any information. I can’t rave about the app enough!

App as easy as freestyle!

This app is very user friendly and makes logging food and keeping track so simple! Everything is literally packed into this powerful little app from recipes, to restaurants to community! I absolutely love that I can connect my FitBit to this app and that it automatically tracks my fitness points for me! Thanks for putting together such a complete and useful app!

Cumulative nutrition numbers

I called the customer service line yesterday suggesting they update the app to give cumulative nutrition numbers at the end of the day and then again at the end of the week. It would help the user understand better why they did or didn’t loose weight that week. Information is power over confusion...which is very important!

Love the program; the app is okay

WW is a fantastic program. The app, however, is really buggy. Every time. Daily I will get a pop up notification in the app that things didn’t load correctly. When on Connect, I will be scrolling and suddenly it will stop loading and take me back to the top of the page. Finally, my notification numbers won’t go away under “My Journey” and tech help just suggested I delete all of my messages. It’s just a lot of little things.

Great App

This app is fantastic! Easy to use and keeps track of food points and the exercise that you do. There’s a search bar to look up all foods and their freestyle points and you can adjust the serving size points you are eating to customize the WW program for you and there’s an online support group included in the app it’s great, I love it, I also highly recommend it.

Just needs a few improvements

Your search capabilities need to be improved. You will start to type in a food or brand and it will give you ridiculous results. There should be a more seamless way to search for some of these items. Sometimes if you forget a comma you will get food items unrelated to what you were searching for. Once you improve this your app will be 5 stars.

Best app

I’ve always been a fan of the WW program and the app takes the hassle of going to weekly meetings out of the equation. Even if you do go to meetings, having the app around to scan barcodes, record points, and track my daily used points has been way more helpful than when I used to record all the info myself back in the day.

Ww App

I love using the app especially when I go to a restaurant. I think with all of WW technology that you could automatically assign your promotions, like getting a free month after you lose ten pounds in a month. I did and still didn’t get the free month. Also I wish you had a yearly fee just to use the app. Which I hope would be less than the monthly ww fees. Thank you for WW. I love it.

Indispensable!

Everything I need, when I need it, all in the palm of my hand! Recipes, meals, easy tracking (especially easy for frequently used items). Scanner now includes so many more items. I use it everyday. Search for point values for common restaurant menu items is invaluable when eating out. An indispensable tool on my journey to healthy eating and weight loss.

Scanner

I'm glad to be able to track on my iPhone. Very convenient. The scanner needs lots of improvement. I find that myfitnesspal tracks 90% more than WW, so I find myself scanning some items on myfitnesspal and with that info I figure out the points plus specially barcodes where the food doesn't have a nutritional guide on the package and myfitnesspal scans it and finds it in its database!

Love ww

Many things I like about this app...barcode scanner, easy to track stuff from other days, articles, recipes. Only a few things I would change- it would be nice to be able to share recipes from the app- especially with other users. Also it’s not comparable with my new fitness tracker (Samsung gear fit 2) but neither of these are deal breakers for me.

Happy Overall

Very happy with app overall. Hate that the smoothies I make are so many points because they are very healthy and I was able to lose weight having one for breakfast many days. The only other thing is the activity tracker. I get more points marching in place to get my 10,0000 steps than I do for a strenuous 1 hr cycle class.

Overall I like it and have used it everyday. It helped me get to my goal weight quickly.

Peppermint

The app keeps me motivated to continue on my course of weight loss. Even times that I miss tracking and are given rollover points that aren’t deserving ( because I failed to tract my last meals) I sometimes go back to track or I discount the additional rollover points. Without the app I would not have achieved my 10lbs weight loss. My goal is to loose 10 more. It’s difficult to stay on track at times. The app keeps me going

Loving the app

This app is my go to for my tracking as I used to track my food intake on my own in a note on my phone. Sooooo much easier here! I do wish the calories where totaled somewhere for a quick glance at my daily total but other than that and being able to see the decimal in the weight loss, this app is fantastic! Keeps me motivated and focused on my goal :).

My weight watchers journey

I just started weight watchers last week after trying several other diet plans - every plan out there is so restrictive that I have trouble sticking to them ! However , the ease of weight watchers , with the new freestyle and the wonderful phone app has made tracking points and keeping on track much easier ! Thank you Weight Watchers !

Grocery List?

I am a returning member and like the app quite a bit. I would fail this program without the app, but that's just me.

I returned to the program less than a week ago and my biggest criticism so far is that it would be fabulous if recipe ingredients could be transferred to a grocery list, it would be awesome!!!

I love that I can sync my Fitbit to the app to track my activities.

Thanks!

Needs improvement

For the most part, the app is great. However, for the love of god, please fix the massive bug with Apple Health. I have to manually go into the app every day and turn it back on. Access is allowed via the Apple Health app so it’s completely on weight watchers end as it keeps turning it “Off.” Super annoying.

I agree with another reviewer that I’d like to instantly see my favorites/most frequently used at the top before I even search.

Otherwise, the other features are great!

Thank you so much for your feedback. We apologize for any inconvenience you have endured. We are forwarding your comments to our teams for further review. We wish you the best success!

-Weight Watchers Customer Care-

Great App - would change a few things

Under Breakfast, Lunch, Dinner, Snacks.... I wish you had Water & Activity.

Under Water - it would be great to have 8 little boxes that you could tap (check mark) to keep track of your daily water.

Under Activity - it would be great if you could easily track your daily activity & easily change, update or delete.

Thanks

Colleen

This app is great!

I love the app! I only wish you could enter a half or partial portion. Right now if I have half an English muffin, I put it in as a slice of bread which would be the same points value. Sometimes I can’t find a substitute food item that is even close so I just choose anything with the same points value. I also cannot find the zero point chili so I put in chili powder which is zero points. I want my entries to reflect what I really ate.

On line weight watchers

It is so easy to use. Meetings not available to make it convenient for me at the right time using this app on my phone and my iPad is awesome. Have lost a lot of weight with weight watchers through the years and recently tried several fad diets. The weight always comes back quickly. This is my sure way to get it off and keep it off.

Congratulations on your weight loss, Noreen. Thank you so much for believing in our program and allowing it to be a part of your journey. We are here for you!

-Weight Watchers Customer Care-

Charged my bank cant access my account

Terrible. Tried 3 different times to set up an account it gives me an error, but charges me and shows my subscription. I called WW and a rude phone associate told me to call apple. I contacted apple who said they are showing the subscription, so it is a tech issue and I needed to contact the app developer. Contact them again and I can’t get a word in edge wise, they try to tell me they can sign me up? Why would i sign up again if my iTunes account is showing I have an active subscription through November 16, but your app doesn’t recognize it? Would not recommend.

Hi Sam. We sincerely apologize for the trouble you endured. We hope you were able to get this resolved. If not, please email us at ResolutionSupport@weightwatchers.com. We are here to help.

-WW Customer Care-

Love it!

I love everything about weight watchers. I do wish the scanned foods section had an option to list the items in chronological last-scanned order. I got a different sort of bread I can’t remember the name of and I have to go find it even though I scanned it yesterday for breakfast. But the program itself is amazing and helped me lose 50 pounds. 50 pounds you guys!

We are happy to hear that you are enjoying the use of our app! Best wishes on your wellness journey!

--WW Customer Care--

NOT USER FRIENDLY

Ugghh...this app is SO non-intuitive & difficult to navigate. Good luck figuring out where all the favorite foods are that you’ve selected. Don’t even get me started on the abysmal “Chat” feature. Only use if you like sending chat messages into the void that never get answered. I would give it 1 star but the “Scan” feature does work well, so it’s got that going for it. I also use the “Lose It!” app for tracking food & activity, and it’s WAY easier to navigate & use. Unfortunately I’m stuck w/the WW app as I have to use it to track my points :0(

We cannot apologize enough for the troubles you are experiencing. We've been hard at work fixing bugs and background issues, as well as making ongoing improvements. A new version of the app was released today, version 7.9.0. We would recommend installing the updated version, as this may fix the issues you've been experiencing. Let us know by emailing ResolutionSupport@weightwatchers.com if you continue to have any troubles. Best wishes!

What a great help!

Love the app! It has really made doing Weight Watchers so much easier! And I believe it is part of what is making us both so successful. My husband and I both are using the app and we are dropping weight quickly because it's so easy to check the point values at a restaurant or just a simple temptation. Everything is at your fingertips. It's a must have for Weight Watchers!!

Some annoying things

I love the apps but if you use religiously there are a few annoying things that make it frustrating. If you do not use the app (even for a few hours) it automatically logs you out & have to enter your credentials all over again. Over 50% of the time when this happens you get a “Uh Oh” message and nothing loads so you have to close & reopen. This not only happens on my iPhone but on my iPad also. Get this corrected & my rating would be higher.

Skeptical

This is my 3rd time back to Weight Watchers. Last 2 times I made my goal weight but unfortunately I have not maintained it. I wasn't interested in the app because I had always tracked in trackers. I decided to try it since I am paying for it & I am hooked. It truly makes tracking, finding point values & going to restaurants much easier. This old gal has learned new tricks!

Great tool

I’ve been using this app off and on for years. It makes tracking so easy, which is proven to be one of the best ways to support weight loss. I love the scanner - the instant information it provides helps me make good choices when shopping. While some updates can be challenging to deal with initially, the improvements are usually helpful and not too confusing. I’ll never go back to pencil/paper tracking.

WW app

The app is easy to use. This makes tracking easy & at your fingertips. No more paper & pencil, losing the tracts or remembering to write it down. Portion sizes are easy to adult. There are lots of foods in the list to choose & the bar scanner makes finding the points on an item a snap. Wonderful upgrade! It would be nice to have the bar scanner available when creating a recipe.

Wonderful except quirky-searchy

A. Completely. Invaluable. WW. Tool.

Works perfectly 90%+ of the time. When it misbehaves, I use the "close application" method by "minusing" ~all~ of my apps running in the background.

However, on many brand name items, searching doesn't work well-- maybe the Registered Trademark/Copyright symbols confuse the search? Also, with the barcode scanner and food list, MyFitnessPal has many, many items that WW does not have.

Expert Chat

Of course the obvious tracking is assisting with my success. However, I love, love, love the expert chat. Especially being my first time on WW. My first month has been successful with the help of the expert chat feature. When I’m stuck or confused about points it is readily available. Also every agent/member who answers my questions are always so knowledgeable and understanding. Thanks again

Love the app and program

I’ve tried many diets in the past, including Keto, MayoClinic, Special K, and Atkins. I would lose 5-10 pounds and regain it back. I have been doing Weight Watchers for a month now and lost 16.6 pounds. The app is easy to use. Every 5 pounds you lose they send you a key chain bar (I am waiting for my 10 pound and 15 pound bar). I find this to be an easy program to utilize.

Invaluable 😊

I use the WW app for so many things besides just tracking food. I use the meditations & the sleep tracking as well as recipes, etc. I Love the barcode reader at home but especially at the grocery store. I just think it’s got everything I need. Oh yes, I almost forgot the weekly check in is extremely great for tracking all aspects of my progress 😍

Daily points not rolling over to weekly 😢

I’m not sure if this is a glitch with the app but my remaining daily points up to 4 were rolling over to my weekly points but they haven’t been doing that since the last update. I like to save points for the weekends in case I make plans with family/friends. Can you please fix. Thank you so much.

Great app

Great app! It would be a nice addition to log weekly goals with reminders and the ability to check off for completion! Another would be inspirational reminders. NOTE - the new fit points page is too small to see if your meeting the weekly goal. That needs to change quickly so we can monitor progress each week!

A great way to lose the weight!

Tracking your food intake and your activity is the best way to success. The food database is large, while keeping the usability simple. There's more to the app than just tracking though. Daily workouts, meditations, audio pick-me-ups and more! Food ideas and recipes that are tasty and better for you than the restaurant food too. And if you need to eat out the restaurant database is huge.

App is useless for anything other than tracking

I love weight watchers. But their app pushes out articles that look really great and then you can never find them again. It seems like a program that wants you to make significant changes in your life would have an app that would allow you to save an article that would help you do that. Also, every time I click on a page it looks different than the last time I clicked on it. I am a pretty savvy tech person and I cannot figure out the logic of this app.

A good resource…once you figure it out.

I’ve used the WW app off and on over the years and it’s great for those of who remember toting around the books of points and point scales. Major improvement when you consider that. The app itself however is pretty cluttered. Too many options and unnecessary sections that obscure the main and fundamental functions. It needs to be simpler to use, in my opinion. But it is what it is.

I’ve kept off my weight for 2 years

Thanks to the app which lets m review my intake every day! Many evenings I am surprised to see I am close to my daily quota of points. I am not good about planning every day’s menu, but I can keep a running tally of my food intake Monitoring my activity level is exceedingly simple with the app translating my daily walking to fitness points. Gloria Benkendorf, age 71.

WW app

Very useful and informative; this app helps me keep everything in one place to map my progress. Points, activity and weight, along with the helpfulness of the point counter and the endless library of foods. I can plan my whole day and find new recipes for doing so. I can get information on exercises to help my activity goal and improve my performance. Thank you WW.

Great except for one thing

The app is a great tool, with a ton of features. I’ve used WW before the app existed and was very successful with their webpage tracking but the app makes tracking so easy. The only complaint is with the Wellness Wins tab which crashes the app every time I click on it and try to scroll down. Every time. Clearly a bug that needs to be fixed because it’s so consistent. Otherwise I’d give it 5 stars

Fantastic Application

After trying a couple different diets with marginal results I decided to give Weight Watchers a try. Their application makes tracking your points relatively painless. I really like using the product scanning feature at the grocery store so I can make better food choices while I’m buying and reduce the “bad”foods from coming into the kitchen.

Pretty Good

The app is pretty good, but I’ve had a couple issues. Sometimes I have to manually move it to the next day and it can be very difficult to search for foods. Sometimes I have to put it in several times and try different wording to get it to come up. I also work out on a Total Gym and can’t really find an equivalent for tracking my activity. Overall, I do enjoy using it and it’s very helpful.

Winner!

I've lost count the number of times I've joined WW over the last 25+ years. Currently, I'm 2 short weeks away from LIFETIME! What has made the difference this time? The app, weekly attendance at my meetings, supportive leader (Beryl), community both on Connect and in my meetings. I joined in Feb 2016 "to see what Oprah was bringing to the program" and learned quickly this is not a program, it is truly a lifestyle, it's living beyond the scale in all aspects of daily life.

Awesome app

I love this app. It tracks food, weight, water, activity and sleep! It has some great recipes that I have tried and loved (especially the ones with 2 ingredient dough). I love the sleep music and the virtual workouts! I have done ww in the past and have used the program way more this time due to the app. The only thing I would add is a way to track macros (carbs, fat, protein) if possible.

As a WW member I use this app multiple times daily

The program and app access really helps when you don’t have a computer in front of you. Once you look through all the places to go & available help and information, you will be on it all the time like me. Really has everything you need & something for everyone.

Almost perfect

I love almost everything about this app. It’s really nice to be able to look up restaurants and recipes, I love that it connects to my fitness tracker, and it makes planning easy. However, I really wish you could copy and paste the url to a recipe and have it automatically upload the contents and calculate the points. It would save me so much time.

Accountability

I love the WW app as it helps me stay focused on the why I’m doing this. I know it’s helping me be more aware of what I choose to eat and portions. It also helps in ideas for activities and can keep me moving. Some great recipes have been offered and now are my favorites. Tracking everything has been a bonus also. I’m a lifetime member and want to keep it that way.

Emotional eating

I am 56 years old and I lost my mother last year in September to heart failure from her 16 year battle with Congestive Heart Failure. Though we were blessed to be able to be with her in the last hours the struggle for me has been rough. I have gained 15 lbs since her passing and I am trying to get myself into a better healthy place emotionally and physically. This is the hardest struggle I have been through.

Easy to use

I like this app and find it easy to use- another plus is if I change programs, the app adapts and changes recipes I created to that program. The one thing that takes too many steps is manually adding activity. Fitbit is added, no problem, but it took a while to figure out how to add manually for days I forget my Fitbit.

Love the video workouts!

I applaud the improvements that have been added to the app! The one thing, I would appreciate, is if a feature that would also log the nutrient/ vitamin value of the my logged foods. This addition would allow me to only log everything once. Currently I am using 2 apps to make up for the shortcomings in this app. Great job guys!

Love it

I’m a lifetime member and I’ve started using a lot of the features of the app and I find it very beneficial. To try - Sleep tracker and sleep music, love the short exercise classes, plenty of single serving recipes to experiment with. Also love connection and the virtual studios. I don’t think I’ll go back to in person, because I get to meet soooo many people from all over the country! It’s inspiring! Thanks WW!

Could be a better app

It has the basics the website has but some things are listed differently which makes it a little harder to navigate. For example creating a food you can’t find is hard to do compared to the instructions google is stating. The site is visually easier to navigate. I’m saying this being a new ww member as I’m trying to utilize all features as much as I can. So I spend a good amount of time back and forth between the site and the app.

The only thing that bothers me...

When scrolling through comments and likes, if you click on a members name to friend them back or read their comment, it doesn’t take you back to where you left off. It takes you back to the top so you have to scroll through what you’ve already done. And it’s a little slow...

Love it!

I used the app during my initial weight loss journey. I’m now a Lifetime member! But we all have slips. When I tried to get back on track on my own, I wasn’t very successful. I started using this app and fell in love with it all over again! I plan out my entire day and know exactly where I am in my points. All of this makes for a positive feedback that helps me on my maintenance.

So helpful.

I am an expert at dieting. I’ve failed many times. I love that when I get serious I can use this app to keep track of what I’m eating, because that’s what it’s all about. Being honest with yourself about what you put in your mouth. And the extras that help me find new recipes and new ways to keep moving are the extra something that keep me coming back.

WW app

I love this app. It helps me see at my finger tips how well I am doing to with losing weight. It helps me to monitor my foods intake as well for my daily points.

If you miss days you can always maintain and start again right where you stop. It’s a life changing process. You just believe in yourself. It isn’t a overnight process. It’s a daily life change to be a better you.

Thank you WW.

Simply amazing

When my doctor recommended that I give WW a try I was hesitant,because instantly my mind thought “oh no another diet’ but finally decided to give it a try. It was the best thing I did for MYSELF, and I’m in love with this program and never thought it would be this easy! I tell all my friends about it and encourage everyone to eat healthier and take care of themselves.

Focus

The app is easy to work in and it helps keep me on track with everything involved in my weight loss journey. I love the encouragement and the reminders. The only thing missing that would make it perfect is a meal planner calendar that I can stick the recipes into (or my own, including snacks) and it calculates the points as I’m creating my weekly menu AND my grocery list.

Using the app

I use my app everyday pretty much to keep track of what I eat. I wish the options for activities were greater, but at least I am synced to my fitbit. sometimes when I enter a food it comes up with unrelated foods and not what I’m looking for. I also haven’t figured out the quick ways to get to foods I use all the time so I don’t need to always re-enter them. I am sure there is a tech savvy way to do that!

Difficult to use

The app has become very difficult to use, I have tried so many times to reach out to customer service to no avail. When I track a food it automatically deposits it into my breakfast tab even if I have specifically chosen the lunch or dinner tab. I have resorted to choosing foods similar in points under frequently used foods as a workaround. I am not tracking as much due to the excessive time and frustration this takes. I have been a weight watcher for 30 years, very disappointed in this product.

Living the new lifestyle

I love the App. It’s so easy to record my meals in a timely fashion.

I love reading the stories on the challenges and triumphs people are dealing with . Your never alone and you always have support .

Prizes for weight watchers I would look at maybe sneakers - gift certificates to major stores to buy some new clothes or a free month at weight watcher.

I struggling right now on focusing - I need to continue to push myself to the next level

Comprehensive.

So many features and recipes. However the search feature for tracking doesn’t seem to respond with matches like i would hope. (Would like my previously tracked foods that match the keystrokes in the search to be shown first and otherwise when i type exact wording that items that match most show first and that often doesn’t happen. So convenient.

Great Program Great App

I had tried Weight Watchers years ago before the app existed. The program was great then and it is effective now and the app makes it even better. Besides being easy to log food, weight, water intake, it brings a supportive community directly to me whenever I need to share or when I need information. This has been so helpful on my journey.

Makes tracking easy

Tracking has never been easier. I love this app because I can easily and quickly look up points for anything, track, and see how I’m doing for the day. Tracking has become one of my favorite features. It helps encourage me to track my points and stay on track with the foods I choose to eat.

Lost 23 lbs in 8 months

I have made the change to a healthier life, eating the WW way instinctively or out of habit now.

This app gave me the tools I need to know what I’m eating before I eat it. In the grocery store, scanning barcodes to get point counts, labeling items at home so that I know how much to eat when I grab a snack.... it’s been great. This is not a diet, it is a life change that is easier than I expected!

I love this app and use it everyday

This app is easy to use and has helped me to lose over 10 pounds. I’ve tried others, but this is my favorite. It helps you track weight, food, and exercise. It has GREAT recipes that my whole family eats. It’s easy to share and connect with others. I can’t think of anything different I would need in this app.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

WW app

This app is such a wonderful tool in my weight loss journey... I am able to pre plan what I will be eating for that day, which gets my mind in the “game”! I like the scanner for when I am shopping....love,love, love the exercise videos, especially when the app offers low impact short videos, since I haven’t exercised in a loooong time...I find the “connect” encouraging, and helpful....oh and the recipes!!!!

Best WW App!

I simply LOVE this app! The best part for me is the bar scanner. I am having so much fun looking at the point value of food items. Plus, it is really an eye opener for me! The high point value on some food really surprised me. Now, I am able to make wiser choices. Tracking my points also lets me plan my daily meals better and let’s me know right away how many points remain after each meal. I am excited about the challenge ahead.

Great app with some recommendations

Great This is a great app. Tracking meals is easy. it would be even better with some added features:

- capability to copy food from other meals/days

- search seems a little wonky some days. Needs more consistency. Sometimes results have nothing to do with what I search

- Search for foods previously used frequently should come up to the top in results

- Would be great to have the feature to track body measurements; not just weight

Don’t release beta versions

I’m dying to be tracking here at the holidays to keep a handle on things. App doesn’t recognize my internet is up and running although other apps on the phone work great. Can’t track on desktop website either. How can you guys release such a poorly functioning product? This is not ready for prime time.

Lost 10lbs in 3 weeks

WW app makes it easy to pick and choose what you eat during the day. You can scan items in the grocery store to make smart choices on what you purchase. You can go into a large number of restaurants and scan food items as a whole and you can get your points. WW made us so easy there was no way I could not succeed

Great Helper!

I have been using this app since the very start and I love the usefulness of being able to track meals, calculate PTS, and the handy recipes. The app is all inclusive, I can track my weight, connect with other WW members from all over, preselected what to eat with the restaurant sections. I love being able to accumulate PTS for tracking and eating within my health zone, to buy goodies within the WW App Store. ❤️

App review

The best thing about the app for me is being able to track and to use when I grocery shop. I love to check bar codes to see point values so I can see how the items I check can fit into my meal planning. Being able to view receipts to get new ideas for meals is also helpful. All in all the app is a main reason I’m doing the WW program!

WW is great!

I like that you can make eating a “game” hitting points and keeping from going over puts a slight spin on loosing weight where you’re almost just focusing on making food look like numbers and then figuring out how to eat based on your lifestyle and preferences. The app works great, hardly any glitches and they always fix it fast. I’ve lost 80 lbs with weight watchers and excersize!

Activity Tracking

I LOVE the app and I recently just re-joined weight watchers after a year long hiatus. My only issue is the activity tracking. I remember previous versions of the app that allowed you to add an activity customized to what you did. I recently completed a DailyBurn workout and cannot find an equivalent activity in the search bar. Where do I go from here?

Slow searches

I’m not always 100% motivated to log. Often the search function does not work (hit search and nothing happens) so you have to close app and reopen and sometimes that doesn’t work. This happens at home on reliable wifi or using fast cellular data. It makes it harder to be successful when logging is already hard. :(

Otherwise a good program/app — but not being able to log when you need to is pretty important.

Easy to use - clean design

I’ve used several apps for tracking my weight loss journey. Most of them do what I need for tracking and this app is as good as the others for basic functions. Since joining WW I’ve only used this app as I figure it’s part of what I’m paying for with the program.

I do wish they would incorporate a recipe import function so that saving recipes or using the builder for points would be faster.

Only 1 problem for me

I love how simple it is to track your points, even if it isn’t exact you can still find something compatible. My only issue is in the activity part, sometimes I squeeze in 5 push ups off a counter 6 or 7 times a day at work. The activity part seems to only list minutes not reps or units. I wish you could change it to allow for either one.

This app is very helpful to me!

Honestly, I have struggled with my weight for a majority of my life and this app makes a hell of a difference. In 2 weeks I lost five pounds, doing just this. Nothing else. I’ve gotten off track of late, but I know with this app I can restart and get back to where I was. Just stick with it and make sure to eat what you want!!! Just keep an eye on how much. 😃😄

staying on track

Best yet for easy tracking of food and activity, which is the only way I have ever been able to maintain a healthy weight and a healthy level of activity. Love the program level purple, which allows me to eat a healthy non-inflammatory diet even when I reach my goals. I use the app almost exclusively for tracking, not support or sharing......

This app is key to WW success!

I love this app- it is very robust. You can track points and activities, check out recipes and see your progress. But I think the best part is the Connect area, where you can follow others journeys and see you aren’t alone when you have a bad day. It’s a very supportive group and I think this app is a big part of why I have lost 15 lbs already!

Weight watchers

You have really changed the perspective of people trying to lose weight and getting healthier. Instead of the dread I use to feel about deprivation while dieting I look forward to planning meals posting my consumption and feeling better

About myself in doing so. Bravo weight watchers on your latest plan. Also the online support is very helpful

Such a helpful app

The app is fabulous! The one thing I wish they would do is make the recipes more easy to find when we star them. I have starred a lot of recipes and they are organized in alphabetical order. But sometimes I can’t remember what word a recipe begins with, only that it contains “chicken.” But I can’t seem to search within my saved recipes for a key word.

Get the app!!!

This app is a game changer I can stay on track scan any food item to instantly get the point value. The community of WW is also an added benefit it makes you feel that you are not alone in your new lifestyle change. I have never been more pleased with a weight management app I have created several recipes using the app it is a game changer!!!!

App makes it so easy to track essential items!

Tracking food consumed, activity (especially when synched with another device like FitBit), Wright trends, planning future meals is easy on the app.

I find retrieving food from recipes that I’ve entered could be easier. It may be that I don’t know the correct way, but it’s not as intuitive as are most features.

Love the app

I have used the paper trackers in the past and was reluctant to use the WW app to track my points and activity. I decided to try it a little over a month ago and have loved it since day 1. There are so many other benefits to the app besides tracking more accurately and easily. I love the recipes and the scanner and the easy access to the zero point foods. 5 stars.

Highly recommended!

The WW app has definitely given me a better understanding of portion size and healthy eating. Having the app on my phone allows me to scan foods in the grocery store and track my eating in the moment. There are great recipes on it, and the social component provides support and tips. And yes, I’ve lost weight using it, but more importantly, I’m making lifelong changes to my eating habits.

Fabulous App and program

This app is perfectly amazing! I love the features being digitally accessible versus the old paper trackers. It’s super easy to use and convenient. I love the connect community.

Two small suggestions and enhancements I would love to see added, a water tracker and the ability to see the calculated nutritional totals, like calories, fat, carbs, protein. This would be super helpful for diabetics!

WW works!

I joined ww online in May, 2019. I only use the app, and their social media group, Connect. I’ve never been a part of such an encouraging, caring, honest group. I began ww at 226 lbs, I’m now at 195. That’s 31 lbs since I began, and I don’t feel hungry. The freestyle program is wonderful! It’s worth every penny I’ve spent, and will continue to spend, plus a lot more! I highly recommend ww, and their app, to aid you in a healthy lifestyle!

Changed Forever

As a person who loves being in control of how I eat/drink this app has made it so easy for me to lose weight. The product scanner and restaurant search have eliminated almost all of my worries. I can shop smart, eat healthy and cheat a little too. A must have for anyone on the path to healthy eating! It also tracks your fitness as well for additional perks.

Has it all

It replicated Facebook with the Connect feature; easy to track points for eating and activity; easy to sync with Fitbit; has access to looking up any Points value for foods or creating new recipes and food if needed (pretty much never). Bar scanner is easy. The Headspace meditations are here too. Wayyyyyyy better than anything in previous years.

WW ACTUALLY WORKS

I have tried so many diets and continuously failed. But once I joined WW, it changed everything. I’m actually losing weight and my eating habits are getting so much better. Connect is the best part about the app because you get to see and talk to others for motivation, advice, etc. HIGHLY recommend joining!!! Also, the app is very easy to use and extremely convenient. 😄

Outstanding!

The Weight Watchers App is the greatest. My favorite feature is the scanner. It tells you exactly the number of points in all foods when you are trying to decide whether to buy them or not.

It is so easy to track points on the app and to find recipes. Connect is another feature that helps you stay motivated. I rate it 5 stars!

I’m all in!

My friend joined almost 3 weeks ago and by just sitting next to her at work...I was drug into following her points just to be supportive. Now I’m chubby...so it couldn’t hurt me, right?!

So- becoming addicted to always asking her how many points for whatever went into my mouth...I finally to the plunge and joined WW beginning of the week. I LOVE the awareness and documentation ease of what I’m eating...I lost 3lbs in 3 days!!! REALLY!!!!

Freestyle finally did it!

I’ve been trying to lose weight for 5 years now trying Whole30 among other programs and could never keep up with it. Freestyle finally helps me make healthy choices without feeling empty or like I’m missing out. I could do this for the rest of my life so it’s not really a diet. It has completely changed my relationship with food ☺️

App is really helpful but...

When logging your food intake, you need to choose the serving amount of food you ate. Often times, the serving size is not defined in the app, but will say "1 serving = 2 points" but doesn't define what is considered to be a serving for that particular food. In those cases I just estimate, but with some foods it's more difficult to do that. Otherwise, the app is great! Love the barcode scanning feature! So helpful when food shopping!

Scanner

My phone with freeze sometimes when I use the scanner... so I have to close the app then open it and it’s still stuck so I have to close and open again and sometimes even then I have to do it a third time before the app starts working again.

Other then that it’s amazing!! I scan and look up everything just for fun😂

Love it!

This app is the best! I have been doing weight watchers online over a year. I lost 55 lbs and have now maintained the loss for over 6 months. It keeps me focused and accountable and I will continue to use it as long as I can afford it. My only complaint is that I still have to pay the monthly fee after reaching goal and maintaining. But if it keeps the weight off I will do it.

Waste of Money

I hated this app. I previously used my fitness pal as a calorie tracker. The barcode scanner feature on the free version of that app was great. Almost anything I scanned immediately came up. I was also able to search for brand name foods. I assumed that since I was paying for the weight watchers app that it would include the same functionality. The search would only return one or two options and rarely was able to find brand name foods. And the barcode scanner always wanted me to manually add the nutritional information . Horrible user experience, I would not recommend to anyone.

We want you to know, your feedback is extremely important to us. We will be passing along your comments to our teams for further review and consideration with future updates. We are always looking for ways to improve our member experience. Thank you for sharing with us. We wish you the best of luck with your wellness goals.

-Weight Watchers Customer Care-

Wonderful changesh

I am so impressed and pleased with all the new and helpful changes being made for us at WW. I have been a WW several times during my life ( I am now 81) but the program is working the best for me now with the Freestyle program. It definitely helps me in living a healthy lifestyle and I have been able to lose some unnecessary and unwanted pounds I have been carrying around. Great job WW!

I’m happy with the app

I’m disappointed in WW because they promised a blue apron. I received the email, but the link did not work. So I attempted to use the second link and it too did not work. I contacted a counselor followed her directions but she said I needed Google Crome. That didn’t work either. Apple products are and have been around with WW for a very long time and yet a gift procedure doesn’t work. Unacceptable! The app is working good. Respectfully Portiachitty63@icloud.

This made it possible to be successful

This app is well designed, user friendly, comprehensive and makes it possible to successfully track each day’s efforts. I have been using it daily for a year and have met my goal of a 30 lb weight loss. The restaurant list is a huge help when we travel.

There are many possible diet programs but WW is the gold standard.

Weight Watchers!

If you haven’t tried it, you definitely need too! It has been the easiest way to get your life back to where you need it to be! It is a lifestyle and not a diet! Everyone should eat this way! I have lost 33 lbs in 8 months an 27 inches! I have dropped 4 sizes in my pants! Woo Hoo go me! All this without exercise! I have just started a workout plan to get this old body back in shape!

Makes you a Winner!

Weight Watchers has perfected weight loss with this easy to use app. They make weight loss almost a "no brainer" !!!

It's so easy to follow! I highly recommend this program.... it's driven by making healthy choices and quickly receiving rewards for your efforts. They cover every aspect, physical and emotional, of the benefits of healthy eating and the reward of weight loss that follows. Bravo! Weight Watchers!!!

The AP makes keeping track of all things WW easy.

This AP makes it really easy to keep track of food eaten. The barcode scanner makes shopping so much easier, you can scan many things while at the store to see how many points food is before you purchase it. Looking good up or recipe, or even creating your own recipe is a breeze with this AP.

Love the update!!

The update has allowed me to really enjoy using this app! I love seeing the healthy eating zone displayed on the “main screen”. It’s much more motivating to eat within the range because I want to see the blue dots on each day of the week.

Also, being able to select the date to review what I ate that day is super convenient and helpful.

Great job WW! I don’t know how you can make it any better but I’m sure you’ll keep trying.

Thanks

The update has really improved the ease of use for tracking. You can easily finish tracking a particular meal when you have frequent foods and foods that you need to search. I have found that I’m much more likely to track everything when it is easier and more intuitive. This has helped me enormously and I am now at goal!

Could not have lost 50lbs without this app!

Thanks to WE and this app I’m down 53lbs! It has made it much easier to track and plan and strategize what I’m going to prepare! Does it need some updates, absolutely but that might be more of an overall WE thing than an app.

I really haven’t had any issues and if I do I report it and it’s fixed fairly quickly.

Love this program

So far I am 19 lbs down. Through this program I am able to see how I am eating. And it teaches me how to eat better and smarter. I don’t have to sacrifice the foods I love…I just need to know know portion control. And this program does just that. Because of this program, I finally feel like I can do this. I can lose the weight and keep it off. Thank you WW

It’s a great app.

There are so many great features in this WW app. The trackers that syncs with Apple Watch, the free fitness videos and audio sessions, coaching and mental health checks at your fingertips. Recipes available at any time. The sleep part still says beta but that is a great feature as well. The only issues are the occasional crash and sometimes I have to reconnect to Apple Watch for activity or tracking but other than that a great app.

This program really works!! Love it!!

I have lost approximately 17 lbs an Average of 1/2 pound per week. It’s been a slow process but consistent. Losing it slow helps you to maintain your weight loss for the rest of your lifetime. I have 4 pounds to go to to my desired weight and I feel confident I will reach my goal. Would recommend to anyone needing to lose weight the healthy way...

Frank

I like the program but it keeps getting lost and I have to go looking for my current program and data. I thought I paid for a quarter (4 months) you seen intent on taking it pack. I’ve had to reset my password twice to retrieve lt. yes sometime I go missing but I know I have keep track of my Goodson stop making it so hard to go back and catch up.’

Great Tool for Weight Loss

The WWW App is a very useful tool! It makes tracking faster and easier! The "save a meal" feature is another timesaver. The plethora of recipes assure a variety of delicious options at your fingertips. The access to the chat line puts you instantly in touch with a knowledgeable and caring consultant. The app is an indispensable aid! The addition of mindfulness and workout session are huge pluses!

Ww mobile

I use the WW Mobile on my IPad and love it. When I get up in the morning I check out the stories on Connect. They inspire and encourage me.

Since I track daily, it is easy to access the tracking section. It helps me fine low point options and keeps me honest when making decisions.

I can easily find another meeting when I am traveling.

Sooooo Helpful

I love the app...it takes everythg that was cumbersome with being on weight watchers and simplified it and made it super easy. I have used the chat feature quite a bit when we spent a month in the northwoods with no access to meetings. Love it!!!! Recommend WW to anyone who wants to take control of their weight issues and change their life. Thank you 💕

Thank you WW.

I was a carboholic, tired and grumpy😕 You taught me how to eat healthy delicious food with much less sugar and how to choose good carbs. I lost 20 pounds in 4 months and I have kept it off for 7 months! I love how you encourage exercise and other forms of healthy living. I just turned 66 and I haven’t felt this good for several years. I have more energy, I’m stronger and I feel more confident. I am 😀

Great App!

Keeps improving. I need to figure out how to set reminders to log my food.

This app makes it possible to keep up with the plan no matter where I am. Keeps me aware of when I’m going overboard. It's simple to use and so far has a lot of the foods I eat on tap. I need to check whether it can send reminders to track. Sometimes I need the push. I like it.

Easy

Remarkably well put together app. Easy to follow and weight watchers works!

To the app developers: I wish there was an easier way to see your weight right on the front page of the app. Also, I’m not fond of all the windows you have to navigate through to get to your weight. Same with all the prompts to get back to your main page once you are in the weight section. But generally, I love the app.

I Love WW!

I have been with Weight Watchers for almost 17 Years. Have been a Lifetime Member for most of that time but have been at goal for 8 of those last years. The E Tools and easy food and activity guidelines have been Fantastic! WW has made it fun and interesting at the same time and the weekly meetings with the WW friends I have made over the years makes it a natural life style for me! Thank you!

Great experience

I’m a 37 year old male who was fairly healthy before starting ww. I wanted to lose 15 pounds and support my wife who is on the program.

I’ve been on about a month and I’ve almost hit my goal. More importantly, I really don’t want to stop. It’s been a great experience and it’s helping me and my family develop healthy eat and lifestyle choices. Highly recommended.

Weight watchers mobile

Love it! So easy to use! Beats using pen and paper to track like we used to do. Just being able to take a picture if you’re pressed for time and then add the food to the WW mobile is also great. I’ve been in WW since 1997 and the improvements they’ve made is always with the clients in mind. Tracking and portion control is the key.

Easy to use and upgrades are great

The app is well laid out. It has lots of information and if you want more details it’s available. Recipes are very good and easy to find. The only negative is that saved recipes are listed in alphabetical order only. It would be nice if we can divide the recipes into subcategories to find them easier—chicken, soup, vegetables, etc.

Love the WW App!!

I’ve been on the WW App for about 3 years now and I’ve been up and down. I love the app. It’s been a great resource for me to get WW recipes, and inspiration and recipes from others on Connect. I would love the ability to zoom in on pictures on Connect and have some other WW gadget options for rewards instead of different workout platforms which there is a ton of.

Love this app

This app is amazing. Recording has never been easier. I love that I can scan the bar codes when shopping and get the points value immediately. I also love the track feature. I love the recipe feature. I also love the activity feature making it simple to record activities. I could go on and on. This app makes my WW life so easy!

Gets Me Through the Week!

I love this WW App. Since I have my phone nearby at all times, it’s very easy to enter and keep track of my meals and snacks. I love how restaurants are listed with points for their entrees, etc. I also love how I can track my activity..even housework counts! Give this latest program and app a try! You just might find it makes all the difference.

User friendly and extensive database

Love WW Purple the best plan for weight loss and healthy lifestyle. The app is user friendly with an extensive database of foods and restaurants. This is the best tool to help me plan and stay on track. I love how convenient the barcode scanner is, and the recipe builder to calculate points for recipes. WW is the only plan that I can realistically stick to, because I don’t feel deprived; just in control.

This App is AMAZING!!

I love this app! It has kept me on track with my weight loss journey. It also how a community page where you can talk with people in the same boat as you! I also love the activity tracker and being able to look up yummy recipes! It is also great to be able to reserve weight watchers meeting spots and to pull up the membership pass right from the app.

Easy-Breezy

The WW app is very easy to navigate! I use it multiple times a day. I transfer all of the foods that I like and/or use most frequently to my favorites page. So, when I go grocery shopping all food that I am interested in buying are all in my favorites page in the app! The app also replaces my shopping list to a great degree. I can’t believe I ever shopped without the WW app!

LOVE THE APP

This app makes tracking so incredibly easy, it has everything right at my fingertips. I feel like it makes the program easier for me because everything is a tap away, however, I wish there was a way to save articles or print them out. If an article is a couple of pages long, you have to take screenshots of each page which seems counterintuitive

Some things missing

I have the old app on my iPhone 4. The new app is on my iPad. What I don't like about the new app is that it doesn't show you how many points you have left after each meal. What I do like about the new app is that it seamlessly puts my Fitbit activity in. So, I use the old app during the day to track my points and use the new app to add my activity.

NO HELP FROM WW

I have a relatively new iPhone 11 and the WW app stopped working 8 days ago! I’m STILL WAITING FOR SOMEONE TO CONTACT ME to explain their software malfunction!!! I’m also still paying for the app. When the app worked it was fantastic! Never had ANY PROBLEMS with it. It’s absolutely RIDICULOUS that the “problem “ has not been resolved. Everyone on phone & chat has been lovely & professional but the app STILL DOESN’T WORK!

Travking Made Easy

I have been in weight watchers a total of three times. This is the first time that I am really seriously tracking. I have made lifetime without writing everything down. But I love this app and it makes everything so much easier for me. I love the recipe option, we eat out a lot so I really love the restaurant option also. Keep up the good work!

Love the info...

I truly love having a point system to be loyal to and at my fingertips. I will probably be cancelling in a month or so due to the price. I have convinced several friends this is the easiest way to follow and change your eating habits! I hope I can stay in the routine of journaling my food, but I cannot do the $15/ month fee. It’s been great while I had it though!

W W APP

I love the WW app. I lost 30 pounds on WW many years ago. Met my goal weight😊 Gained all the weight back. I seldom ever kept track of my points like I do on this APP. I love that you can scan the bar codes for most things. I think there is only one problem for me and that is when someone creates a food, I don’t believe it calculates if you only have 1/8 of the serving. I could be wrong.

Very Happy!!!

I’m so happy and satisfied with this app! It has helped me in so many ways, and I’m so sure that it has helped others as well.. It’s Amazing how the outpouring of people post their ups and downs with weight loss.. It’s absolutely perfect and you get all kinds of different recipes and other little ideas too!!! Thank you for thinking about us Weight Watchers!!!! You absolutely ROCK!!!😊

Easy to use

I love this app and find it easy to use. The only complaint I have is when you create a recipe , there is a glitch where you can’t put in the number of servings until you actually create it and go back in to edit it. Also if you are not careful you can accidentally delete what you have entered before you “create it” .

Success

I’ve been on WW since Feb when I went to see Oprah in Dallas. I was inspired to join and address my ever increasing weight gain over the last 30 years. After three months I have lost 26 pounds! I have used the app everyday to track, weigh-in and find recipes that are amazing. I’ve been able to use the app easily at home, on the go, and anywhere I am. I love it! Thank you WW.

WW app

I love this app. If I have a complaint it would be the sleep app. As an example. Last night I was awake every two to three hours due to old bladder and shoulder pain. There is no way to log this.

Don’t know how I would get a true number.

Thank you for everything WW has given us. I’m very good at tracking and drinking water. Have been at lifetime since December

Thanks again

Sandra Heuer

Loving It!

WW has become flexible, friendly and helpful. Sure - I have a lot of work to do figuring out how I want to eat and posting points. But, I’m losing weight, experimenting with what I eat, and losing weight. It takes work; nevertheless, it stores a lot of information in detail about my progress. It’s easier than trying to set up charts and keep records on my own.

Love it!

I am an online only member and this app is awesome, if u are not a ww member this app is not for u, to get the full benefits this app offers u have to sign up. I use it every day, to track everything, and for recipes and for connect! To chat with other members. I have been on WW since September of 2019 and have already lost 28lbs and counting. WW is the only program that has worked for me! DO IT! It WORKS!

Why I prefer the app

So easy!! Allows me to always be able to keep track of what I’m eating! I’m a nurse and work all sorts of hours. Being able to quickly log my lunch, or scan a snack is what helps me stay on top of my points! Also, when I work over night shifts, it’s easy to over eat since “breakfast, lunch, and dinner” are thrown off of their usual time frames. Totally worth the monthly fee to manage my over all health

Makes losing weight less of a chore

I joined WW 13 Jan 2020 and have lost 37 pounds using this app! Tracking my food and activity have made the journey easier (and me a bit OCD at times); however, I am excited to earn FitPoints because it shows my progress AND I get to donate them to others so they can eat better. Thanks, WW, for helping me get healthy while I help families provide for themselves!

Beginner

I am just learning how to use the app! It is wonderful! I find information that is so valuable and it helps with planning ahead! I was using the pocket guide but I didn’t have that with me at all times! The app is very convenient! Thank you to our app teacher for teaching a special class in understanding the how to use the app! I’ll return to that class to learn more!

Easy to use and keep on track

This app is the one thing that has helped me stay on track with my eating the most. It’s really user friendly and has so many foods already loaded in it. For foods that aren’t, the points are just a scan away or you can put nutrition info into the calculator to figure them yourself. This app has helped me immensely!

Tracking is everything!

Love the app and its the only weight loss and fitness program that has worked for me. Walking every day and getting my activity points makes it all work. Love the scan feature too. It helps me make decisions about specific products. If you track every day and get your w exercise in, it works!

Great App

My wife and I started WW in October of 2019, we thought we would be better for us since we are on the go with our kids activities. Wow! How right we were. It helps us to know what we can eat and where is the best place to stop fast food wise. I am currently down 45lbs and my wife is down 22lbs. We are feeling healthier and more active than we have been in years. Thanks WW!

Excellent!!

The WW app provides all the tools to be successful on the plan! I love the variety of recipes available at my fingertips. The restaurant point index makes it so easy to plan what I’m going to eat before I get to the restaurant! I like that I can sync the app to my fitness tracker to log my activity level with minimal effort. I love the community and inspiration shared by others on the newsfeed! Thank you, WW!!!

Update the site

How about adding a total count for protein at the top where your points are displayed? I am trying to eat half my weight in grams of protein and I have to go through each item and total it if I want to know. Also, I agree with one of the other postings that complained that you didn't have access to wi-fi in a store where you need it.

Does not work well with Apple Health

I just joined today and am already having a rocky start. My activity is not one of the predefined ones. I turned on Workout sharing in Apple Heath. But the only thing coming over to WW is Steps. I don’t know if this is an Apple issue or a WW app issue. I’m hoping the developers will weigh in. I was told that Apple converted the Workouts to Steps before sending the activity to WW. But that is not what I am seeing. This will make it impossible to accurately track my Workouts.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Lost 20 lbs so far

I’ve been using the app for a little over a month and I’ve lost 20 pounds. I have a long way to go but this makes it so simple to track my food and not feel deprived or limited. The point system makes you think twice about bad options and to me it’s like a challenge/game to make sure I have points to carry over.

Mobile App is a 5 Star

I love the WW mobile app. It makes losing weight so much easier. I can track as I’m eating. I can add my recipes and favorite foods so they come up quickly. It keeps me accountable and I’m able to stay within my points. I’m tracking my activity. And I’m able to get support from the WW community when I need it. So many inspiring stories. The app deserves five stars.

Brenda Rae

Twenty six years ago, I joined weight watchers and lost 25 pounds. I kept it off, until last year, when I gained 15 pounds due to an injury combined with stress.

I have fifteen pounds I have been trying to get rid of for a year. After trying other things, I returned to my tried and true weight watchers. I have lost five pounds in the month of September ( only ten pounds to go)!

Thank you, weight watchers staff!😘

App review

I think the app keeps me on the weight loss track very easily. I track everything that I eat to keep things accountable and realize how much I eat even if it’s a freebie.

One area of frustration is I would like to look up an item by its general term, just like in the app, not by the manufacturer’s name in scanned area of app. It makes it difficult to look through every scanned item if I don’t remember the brand.

Game changer

I just love the app! The scanner is my favorite option. Out of everything! I could spend hours in the grocery store or cafeteria at work just scanning everything to see how many points it is. I also love the ability to go to a restaurant and find out the points total for meals just by using the app. So convenient and user friendly!

Great app - need better coaching

This app is great. It’s so flexible and has lots of very cool functionality. I’ve found many features by accident. What’s needed is for the WW reps to learn more about the app and proactively coach members on features. Especially significant changes that are needed, like going from Weight Loss & Healthy Habits to Health Habits once I reached my goal weight (who knew)! This is very important and should have been automatic 3 weeks ago when I reach goal.

Food Journaling

I’ve recorded my diet diligently using this app and also not have. I notice a huge difference in going off my guessing (not using app) versus when I truly record and see where I’m at. Using the app has encouraged speedier results as well as more creativity of what to eat. And seeing the goals be met has also stimulated motivation. It’s been a great food journaling tool!

First thing that’s ever worked for me!

I love this app! In 7 weeks I’ve lost 19lbs!

I love the convenience of the app. No meetings with weigh ins.

The meals are wonderful.

This way of eating is extremely sustainable.

The best part is even after being in Italy for 16 days... I am ok with having ate without worrying about points because I now have something that works and can get right back on the program!!

So easy!

I love the app because it makes everything so easy to track. All the foods you can imagine are in there. There are other things: connect, a way to interact with other WW members, recipes so many recipes, and even a “talk to a coach” button if you’re having trouble with the app or trouble with the program. I’ve used both very successfully!

Great App

I just started using the App in May 2019 and I’m still learning. I really love the fact that my weekly weigh ins are automatically entered when I attend my meeting. I’ve found some great recipes and lots of suggestions and tips on connect. I synced my Fitbit which helps log my activity points. I haven’t connected it to Siri yet, but I’m sure that’ll be next. Keep up the great work.

Review

I really like the app. I don’t think it’s worth the full monthly fee and activation fee and everything that they try to sell you. However weight watchers does work, the app is easy to use and great if you are honest with yourself and follow the “rules” my one issue is I make a lot of homemade foods so I am at a loss with getting the recipes in the app and tracked accordingly. But other than that I think it’s great and I’ll continue using it!

Love the app

I am a IT systems analyst so I am sitting at a desk a lot. My friend recommended I try WW and I absolutely love it. The app is built really well and very easy to use. I love the create your own food and use it often since the cafe in my work area would not be listed in the app.

It really is a great program and I’ve had success with losing weight so far and as a techie the app is amazing. Thank you! ❤️

Love the app

I love the app... user friendly. Also, please consider adding another tab after snacks that says “water”, so we can individual check for progress on our water intake. Similarly to how we enter-in weight... my request for water to be broken out the same way.

I love the receipts. The way we have data at our fingertips to track our progress.

Almost perfect

It is pretty intuitive so it is somewhat easy to use. However I am having difficulty tracking my snacks and when I don’t track right after I have eaten it doesn’t allow me to track in breakfast it lets me track in lunch. No matter how many times I try different ways my tracking has had to become creative.

Really helpful app

I use this app constantly - both away and even at home, where it is often easier than turning on the computer. Whether I’m in a store shopping, outside eating, planning my eating day — it is easy to use this app to make better choices. There are things I would like changed or added to the app. But it’s a very good start.

Sometimes very slooooow

The app is good and works well for the most part. Sometimes it can be very slow when searching for a food. Sometimes it just times out and I have to force it closed and reopen. It’s really easy to add frequently used foods, but when I search for something new, or rarely eaten, I can get impatient and it ends up adding twice the amount I ate by the time it goes back to the “my day” screen.

Great Connect feature

The connect stories are wonderful. They keep me sticking to plan because someone has always been where I am and they are very motivational. An excellent feature.

The food finding feature can be frustrating when looking for a specific recipe. There can be different point values for basically the same recipe.

Best App

Enjoy the app. Makes it easy to track my meals during the day. The scanning option helps me when I want to purchase a snack for myself. I see the points and decide right there if it’s worth the points...

The app also makes it easy to share the program with others. I can show them just how easy it is to track your food.

I love this app!

I have done WW several times. This app has made my life so easy! Tracking meals is effortless and having the weeklies right there helps me make choices. The scanner makes food shopping so much more efficient! Labels can be do misleading but the scanner doesn’t lie! Even when I blow through my daily points, it’s right there for me yo see and helps me get back on track.

So easy to track progress!

I’d tried an online version over 10 years ago but it was slow back then. This app is amazing and quick. Bravo to new WW. I really love the barcode reader which figures out points automatically. I LOVE all the free point items including all fruits and veggies and even beans chicken breast and seafood and plain yogurt. A great way to get us to make wise choices

back on the Trail

I am 68 years old, and a promotion, torn meniscus, and some minor surgery were excuses and limitations to let my Half Marathon fitness atrophy to nothing, weight balloon by 30 pounds. So far, this seems like just the ticket to getting back into running in safe and enjoyable ways. The parallel music feature is inspired. No endorphins yet, but no pain, either. The right tool for re-entry to fitness world.

Great ap.

Love the WW ap. I have been using it since 7/18 and I have lost >90 pounds. Thank you WW!

I am still using this ap everyday. I have lost >112 pounds and still very committed. I love looking up point values, tracking my meals and looking at the points for dishes at different restaurants. I was able to lunch with the ladies at Cheesecake Factory very comfortably. I also love reading and commenting on Connect. Thank you, thank you, thank you! Almost 1 full year!

Love it!!!!!

Cannot modify restaurant food

I love using the app and the restaurant menu but I cannot modify that app. For example when I go to Denny’s and have breakfast all their meals come up with potatoes and toast but I get fruit instead and no toast so I cannot just click on that meal because there’s too many points in it but yet I cannot change that meal and take out the potatoes and the toast. Any suggestions

Love it, but how about a couple tweaks

I’d really like to see the foods cross-referenced by points. In particular, a zero points list. Also would like it to be easier to scan multiple items without having to back up several screens each time. Is it possible to have the scan icon at the top of all screens? Otherwise, I love how complete the coverage is and how easy it is to keep track of points.

Love the new Freestyle

I have been on three of WW different plans. Freestyle is by far my favorite and most successful. I am able to stick with the flexibility of the plan much easier then past plans.

I do wish the app had a place to track water consumption. I find myself using my Fitbit app to track water but wish the WW app had a place to track it. Otherwise the app is awesome.

Love it so far but..

Wish it would give you the calorie and other macro count summary like it gives you the points. I like to see where I am with all of them and not just the points and I don't want to waste time double tracking into MFP or another app to get that info, or having to look at each individual item I track and add it up manually. Come on, WW you should be able to provide that easily in an app that we have to pay a monthly fee to access...

Happy to hear you are loving the app so far, and appreciate the time you've taken to bring some of your concerns to our attention. We love receiving suggestions and feedback from our members, as your feedback will help us better the products and services we offer. We will submit your suggestions to the correct parties within our organization for review and consideration. We again thank you for reaching out and wish you great success on your journey!

-Weight Watchers Resolution Team-

Scanned items

I love all aspects of the app except the scanned items list. I can’t figure out how to delete scanned items. In addition, it would be so much easier to search scanned items if they were completely alphabetized and if the most recently scanned items were in a separate section at the top of the list.

Love this app

I have joined WW two other times in my life...a long time ago. I feel I have a better chance for success this time because of this app. Of course, WW is a great program, but having this app helps me stay on track immediately. I have lost 17 pounds this time and I have been at it for 9 weeks now. I feel like I will continue to succeed this time. I do love this app!

Can’t connect to articles

So I want to read all those helpful articles on “my day” page - you know, the ones that tell you the list of free foods, and how to track and all that important stuff to know? But it just spins and spins....I am connected to the internet so that’s not the problem and it’s a high speed connection. Not happy that I’m paying good $$ and can’t get the full benefit of the app.

Hoping someone will respond as there seems to be no way to report a problem.

Thank you for reaching out to us. Our engineers have been working on getting this resolved. On our next update, you should have full access to our articles on the app. You should see the update by 08/15/2018.

-Weight Watchers Customer Care-

My Food / Recipe Needs To Improve

I use the app called Recipe Builder, and I love it because I can import recipes from a website and not have to key everything in manually. I would love the WW APP if I could upload my recipes from the websites. It is hard to calculate points without entering a recipe into WW, which take time therefore causing people to estimate points. Please consider changing the recipe area of the WW app. Please look at the Recipe Builder app and how it allows you to import recipes without having to type the recipes.

Thank you so much for taking the time to share your suggestions with us. We will be sure to inform our teams about this for further review and consideration. We wish you the best success.

- WW Customer Care-

Program is Excellent; App Glitches are Annoying

This review has nothing to do with the program itself as I’ve had great success on the Weight Watchers program. That is highly recommended.

The app however, has consistent glitches. The notification on the “Journey” section never goes away. My favorites are not saving. This started happening recently. If not for these glitches, this would be a 5-star app.

Thanks for reaching out and for sharing your thoughts. We have great news! Our engineers have released an update today, 3/8/19, which included a fix for the Journey notifications and other app issues. Please ensure you have updated your mobile app to the 7.9.0 version, and let us know if you continue to experience any troubles by emailing, ResolutionSupport@weightwatchers.com. Truly wishing you continued success on your wellness journey!

Editing recipes

The app is very good but one feature I'd like to see is the ability to edit or replace an ingredient and still have it appear in the original order on the list of ingredients. Right now if you edit or replace an ingredient it goes to the end of the list. I'd like to be able to click on an ingredient and move it to wherever in the list I'd like it to be.

Great Tool

Great tool to keep a focus on what you should have, how much you can have and what you shouldn’t have ( depending on # of weeklies) and to help you reach your goal. I travel a lot so when I’m not home where my wife is helping me to keep track of the point values I just reference the app and look up the foods that I am looking at for my meals. The tool also works for me as a silent coach. Enjoying it especially when I see the results.

Great App!

I have used the WW app for a few years and the enhancements over the years has been great. I’m not able to attend meetings as I work in the avaiation industry so I’m not home on a regular basis. The app helps me stay on track. However you have to track every day! I can find the food I’m looking for at 99% of the time! The connect part of the app is fun too. You can watch others on their journey and it helps you stay motivated.

Weight loss - never easy, but this makes it better

This app is exactly what I need to make my weight loss journey easier. It works hand-in-hand with meetings and the WW program. I don't have the time or interest in the extreme details that some reviewers seem to want. If you're not going to use this with the WW Program, you should use another app. I'm down 55# thanks to WW and this app.

Love the app, but it’s missing a few things

I love this app and program! But I really would love when you favorite a recipe if you could see a small image next to it of the picture from the recipes page. That helps me make quick decisions of what to find to eat when I don’t have time to look through and read each of the hundreds of favorites I have. Also if we could organize them into meal types (breakfast, lunch, dinner, snack) that would be a SUPER help too. Thanks!

IMPROVING

This app does keep evolving and this latest one visually is very nice. I love the new home page where you can explore the rest of the app from. It sure supports me in weight loss and what more could you ask? I much prefer this app to keeping records by writing it all down. It does contain much valuable information. Keep up the improvements. It gives me positive feedback.

Great - just add water

1)Love FITBIT can connect and I get extra points for being active. I think people from old ww, might not realize this.

2) add WATER consumption to the app please and a notes section. It would help

To know why I ate more ( ie. away on business, at a party , pms)

3) I don’t feel hungry and I LOVE fruit after being on low carb. I feel this is much healthier. My favorite sweet snack clementines are easy to throw in my bag and have enough sugar in them to keep my blood sugar from crashing .

4) I’m not hungry!

5) SLEEP - if Fitbit and ww work together, this is an untapped function. There are many studies that show better sleep is linked to weight loss. If they can find a way to link this and water consumption, it would be great.

Lifetime member

I am a lifetime member with weight watchers and this app makes it so easy to stay on track, track my foods, find restaurants and recipes, everything! The barcode scanner is the best thing that weight watchers added to their app, and Connect is a great place to get and give inspiration, advice, recipes and ideas from other members. I am on Connect more than I am on Facebook!

Recipe sharing

This app is awesome except that we are a family doing WW together and I really wish I could share recipes to track between us instead of having to go into each persons app and make the same recipe for each person. I would give 5 stars if I could share my recipes with my family so they could easily track too.

Love it!

I love all of the options for food, recipes, group support and encouragement, workout ideas, mind space for weight loss(SO IMPORTANT!!) as well as sleep tracker. I learn something new every time I open it! This app encourages you to plan ahead and give yourself grace. I am in this app rather than social media and it helps my frame of mind—keeping me focused on my health and well-being.

Makes losing weight and living healthy EASY

I love this app. I have lost 45 pounds so far and I can pick what I want to eat based on how many points I want to use. I have yet to get bored with my choices or left hungry. I especially like the barcode scanner. It really makes grocery shopping smart and easy. This app packs so much more - it’s a whole supportive community.

My favorite app for particular reasons!

I am grateful to continue becoming aware of the smart points for choices of all foods. Also the importance of focusing on a positive thought process that certainly helps to find different ways to deal with our emotions in a healthy way. I love the D360! It’s a great way to join in with activities and ways to determine great lifestyle choices. 🕺

App is the greatest

The app has really helped me stay on track and I’m finding new components to the app every week. Recipes, exercise programs, meditation, scanning foods at the grocery store, view my progress, and connect with others on the program! There are groups, and if you have any questions there’s always someone you can chat with the out the app. *CEB*

Makes tracking food so easy!!

I love this app - it helps by making it easy to track my food. I only wish the workout tracking was better. I have it set up to track my steps, but it also picks up the workouts from my Apple Watch - so it’s double counting, which is not helpful. However, this app is fabulous overall. 👍🏻👍🏻

App review

I have a blinding problem with my eyes and am well on my way. It is very difficult to read many things on the App. It would be wonderful if you would allow an increase in font or bold letters, or better yet, a voice option to read it to me as some websites do. It won’t be long until I am unable to read the app.

Love the WW app!

With the app I have everything at my fingertips. I can shop and check points on products. It keeps me aware of what I’m eating and how many points I’m consuming. It gives feedback of encouragement, monitors activity and provides ways of getting exercise with the active section to access exercise. It’s a wonderful tool!! It has made staying on WW so easy.

Weight Watchers App

App is user friendly, has more options than I had to select from in starter pack, includes tons of recipes which makes it more Valuable than a handbook and I don’t have to carry anything extra in my purse. I have my iPhone always so having app on my phone is very Convenient. Everything I need is on the App & that makes me happy!

Best thing to happen to me

Love the app. Not only did I owe 20 lbs for using it. But it truly helped me learn to control what I eat. I am so grateful. My blood sugar levels kept on going up, I was not yet diabetic nor was I too big. But I did it to help me curve my bad eating habits, and it worked. The best thing is my body feels good. I eat what helps me out. The plus was that I lost the weight. I recommend the app 😃

I love this app!

I have done weight watchers before and always went to the meetings because I was scared about the online one not being enough. Then life got crazy and I didn’t have time for the meetings and just quit. Now I have joined again using the app exclusively, and it gives me everything I need! I love, love, love this app and would recommend it to anyone! Michelle

Very informative and motivating

The app takes away all fears about losing unwanted pounds. It provides a way for people to reach each other where we need a touch; inform us when we have questions; and takes away the guilt and lifts us up when we fall short. It provides everything we need to help us succeed on the journey to optimum health.

WW app helps me stay on track

This app is user friendly and relevant — I actually enjoying using it to track and research point values and recipes. After exercising I “get” to log that too, promoting a sense of accomplishment. So does logging my weigh ins — well, most of the time anyhow 😂 All of this is especially helpful since I don’t attend meetings. Thank you WW for developing such a helpful weight loss tool.

WW App Performance

I have this app on my iPhone and it is so easy and comprehensive. Highly recommend this for all WW members. One area I have not mastered is inputting a change to a saved meal. It seems that once I set a saved meal I cannot make any variations to the components making up that meal. Other than this problem the saved meal, scanning barcodes and other features are great!

IT WORKS

I have done WW before the app existed and it was work and although I had success I never would keep going. This time doing the app what a difference. I just completed my third month and I have lost 27 lbs. I have done so well that I have encouraged others around me to do it as well. It works if you stick to it, the only diet that has worked for me by far!

Best app ever

How can you go wrong with recipes, tracking your food, connecting with other like minded people. A place to find workouts, meditation also weekly topics… I can go on and on -this app has everything you need to accomplish your personal goals. The cost is a no brainer to me. And when you track your weight your food you get free stuff. Winning at losing

Good app but some accessibility issues for blind users.

Overall the app is easy to use. Tracking food is quite easy and I love the barcode scanner. Somethings are more difficult to find consistently, like tracking sleep or getting back to a particular set of articles or audio content that you would like to listen to again. These are also confusing for my wife who is not blind.

Easy to use

I like the app because it makes it super easy to track my food & meals. Also I like that my Fitbit connects, making tracking my exercise super easy. And the incentive to track in exchange for rewards works for me. Tracking my food is something I need to do if I want to lose &/or maintain my weight. I like seeing the connect stories - really motivates me.

Convenient

The app makes the program easy and convenient. You can easily keep track of points and hook up your Fitbit to it so it syncs automatically and tracks exercise and steps. I always have my phone with me so there’s no excuse for falling off the plan. You can easily browse restaurant menus to see what choices are best. I couldn’t imagine doing WW without it.

Mobile WW app keeps me on track!

WW mobile app helps keep me accountable. I love to track my food and exercise and know where I am at any time so I can make better choices for what I eat. Motivation articles when I need them are great as well. I like counting my fitness points first in the weeklies, feels like it gives me more wiggle room if I need it. I love racking up points for rewards! Thanks, WW!

Best diet app and I’ve tried them all!

No other app works as seamlessly as the WW app. I do wish they had a calorie counting option and that makes me keep starting and stopping as I prefer calorie counting to points. But what brings me back over and over again is the quality of the app and the healthy food focus.

There’s got to be a way to add a calories counting option

What’s not to love!

The app makes tracking meals & exercise, checking points at the grocery store, checking points before or at a restaurant before ordering all so EZ and carry phone everywhere. Printing a recipe is only possible from the website (maybe correct that??!) but can still find those recipes on app to meal plan or buy missing ingredients. Need encouragement? Coach is there plus stories from others.

Terrible navigation

Like many others, I feel so many of the helpful features have been removed and it is unnecessarily challenging to use. The food library pales in comparison to ‘loose it!’ App. Was able to figure out ‘loose it!’ In 5 minutes but needed multiple support sessions and to find features in WW and then they recommended a one hour class for the app!? No app should take an hour to figure out! Sure the good reviews come from those who have lost weight but if you want to be frustrated along the way then WW is it.

This app keeps me accountable and within my goal weight!

Tracking is very easy. Also, you can add items manually with pertinent information (grams of fat, carbs, protein), scan bar codes and create meals that you use often. It’s also very inspiring to read others’ success stories and puts the process into perspective when members share their struggles.

Easy!

This app puts everything I need at the tip of my fingers and it’s just keeps getter better. The database is huge, but if your food isn’t there you can create it. And it’s very simple & kind of fun. I wouldn’t be on WW without this app. I’m definitely not a meeting kind of gal!

It’s no longer just a weight loss program; I see it has a way to keep my mind, body, and soul at my best.

Download this app now!

Being able to track what I eat now days is easier than ever. We all carry our phones with us everywhere right? So imagine you have planned your day, just put in what you are going to eat. Or, add it after you eat a meal. You can trac your food, exercise, look up a recipe, meet other WW people and watch your rewards. What more c ah n you want?

Most glitchy app with terrible UX

This app has terrible navigation and is super glitchy. It won’t let me delete things that were accidentally added, even when following their instructions on how to do it, it wouldn’t track my exercise so I kept trying and then all of a sudden it was entered 3 times, it doesn’t allow you to transfer fit points, etc. great program but terrible app!!!

Over a year...

This app is the reason Weight Watchers has worked for me. Many outstanding features here such as saving meals or finding recently used foods quickly. The Connect feature has been a game changer for Weight Watcher online users by allowing us to communicate with each other. Great program and app to assist with a healthy lifestyle.

Some suggestions...

I think the WW app is a great asset to the program overall, but I have some suggestions for improvements.

If the three pillars are food, activity, and mindset, we need a place where we can track mindset as well as food and activity.

A third tab could be added to the top of the front page next to food and activity to lead to a journal that could have prompts like: What went well? What could have gone better? How was I feeling at the time I messed up? How could I plan better next time? What lessons have I learned?

There is now a similar field for a weekly self-assessment, but I think an option for a daily self-assessment is needed either on the main page where the food log is or on separate tab.

Paid apps should load their own content

The program works but the app is lacking in functionality. Half the time when I click something on the app, it doesn’t even load. I have a brand new phone with 5G data and it still gives me grief when I switch to data. The way the app doesn’t load the PAID content frustrates me, since this program is expensive and it’s users deserve to get everything they pay for.

Easy to use and makes tracking fast and easy

Always works unless I have data issues due to being deep in the back of the store. I love using the app for tracking and finding points values. I have put so many items back on the shelves before buying because the points weren’t worth it! Good to know before I bought

Makes life easier!

I love the WW app! So easy to scan foods and tracking is so important to keep me focused on what I am eating. I love finding new recipes, whether I am looking for new meals, or just need a quick meal because I’m shot on time. The new water tracking option is a great idea, since water consumption is important throughout the day. And connection to others, a great support!

Whoo hoo!!!

I was a member many years ago. I recently rejoined and amazed by the changes. I am a vegetarian and the program has been designed to accommodate my dietary preferences with ease. Access to a multitude of recipes and exercise options - along with the award system - far supersedes the previously designed program. I’m excited to maintain this journey and hoping success to all who participate !!!

Weight Watchers mobile

It's pretty good,but finding the points value for foods is sometimes hard. Weight Watchers needs to update more often for newer foods. I also wish they would keep a history of food tracking for longer than a week. I wish I could enter recipes from my iPad instead of having to use my desktop. And I’d like to be able to save favorite activities

Easy to track individual foods, but navigation for creating recipes is difficult

This makes it easy to find individual ingredients and food from many restaurants, but the navigation within the app to create and find your own recipes is long. It takes several steps to get to the recipes, and I wish it was easier to save recipes that other people send me.

Great App

Love the app. Tracking is the key to weight loss. Every diet I tried in the past said to make a journal and write down everything you eat. Well, it is all right here in this app. It even remembers foods I put in it years ago. Yes, I have been keeping my weight under control with WW for years. When I track, I lose. When I don’t the scale goes the other way.

Love it!

After trying Noom, MyFitnessPal, and a host of other programs to lose a little weight and gain it back after one slip up, I was tired.. and I was done. WW is perfect for me. It’s super easy to log foods, and I don’t feel bad for eating something. I feel like they want you to have healthy habits that stick, instead of rapid weight loss that does not stick. 5 pounds down and a lifetime to go.

It keeps me going

The reason I like the WW app is that firstly it keeps me on track every day with out judgement. Secondly, I enjoy reviewing the recipes which encourage me to try other ways to prepare foods. Thirdly, I find the bar graph that displays my weight helps me to see how far I have come.

Lastly, my daughter and granddaughter joined the WW app on line and they too are finding their own accomplishments with WW guidance.

Persistence

I like the app because of the residuals it spawns off. I have lost weight but not like it would have been if I followed WW advice. The emails and reminders I receive from WW keeps me from going overboard and putting on weight.

Even though my weight loss is slower it is by choice but overall it’s a loss. Had I not received the daily emails I probably would have gained weigh.

Missing Apple Watch compatibility

I love this app and have used it off and on for years. When they added the connectivity to Fitbit, I was ecstatic as I don’t like to estimate what I have done. However, I finally move to Apple Watch and low and behold, I can no longer auto track my activity any more. PLEASE connect to Apple Watch. You are missing a big market out there. I’m willing to pay a $1/month upcharge for this.

WW

Absolutely am obsessed. The recipes are fun, sometimes making me feel like a professional chef!! I love the fit points the most. The fit points keep me motivated to help reach my goal!! I am 44 and have lost 25lbs in 7 weeks. I definitely put in the work. Would recommend WW to anyone who wants to lose weight, feel healthy, and have an overall sense of well-being!

Best Holistic Plan

WW has covered all the bases with this amazing app and program. Weight loss is the goal but with the help of the other features for relaxation, exercise, sleep tracking and connecting with others inside the app for group support. I have been on Weight Watchers since 1985–yep, on and off throughout my life—so I have seen a lot. It is now Wellness Works, and it does, if you work it.

I love WW.

I never ever thought I’d say I love a diet. But I’m saying it now! The new WW is so darn doable. I’m never hungry, always able to have a snack when I want. The barcode scanner is fantastic, especially in the grocery store. I even feel like I can eat at restaurants and not feel uncomfortable. My group leader is so informative and encouraging.

I’m so impressed with the new WW. I’m actually glad I’ve signed up for 6 mo!

I love Weight Watchers

I have looked into Weight Watchers many times over the years but I have never joined for one reason or another. Last week I finally hit the join button. I love it. I have lost almost 5 pounds in less than a week and I feel so motivated. I only have 20 more pounds to lose and I’ll be where I need to be. Easy, fun, and tons of choices for meals and snacks.

GO BLUE!!

Trish C

Daily Assists

When I sit down to eat, I pull out my IPhone with the WW app and start recording the food before I start to eat.

In a grocery store I pull out my IPhone with the WW app and check the barcodes to determine number of points and if that item is the best choice.

I have a Fitbit and it’s hooked up to WW app also. When I walk or garden, I record it on Fitbit and that info is transferred to WW app.

Love the app but...

I really wish there was a place to log how much water I have had in a day, if I have taken my vitamins and also a ‘note’ section for me to be able to reflect on a NSV or challenge- etc. the program book that we use at workshops isn’t something that I carry around so having space in the app would be helpful on the journey.

WW App is awesome!

It’s so easy to use, provides everything you need and more right at your fingertips! I love the recipes and it’s so convenient when you’re grocery shopping to see what the points values are in my favorite foods! Plus, it also helps when you go to a restaurant and you’re trying to figure out what to order! This is the best thing WW could have ever done!

This app has changed my life.

After one year I have lost over 75 pounds. The app makes changing my life choices so simple. Not only am I able to maintain my weight but I can easily create recipes and activity routines. Tracking of foods and exercise was never so easy. Thanks for the research and development that went into creating something so wonderful.

Extremely useful.

Two nit picky points: 1. The number of servings field when creating a recipe is very hard to edit. 2. The little bell alerting me that I have activity on connect is very hard to activate. Takes me like 10 times touching it to work. Most times I just give up. Otherwise I love the app and couldn’t do my program without it.

Customer service is garbage, WW doesn’t actually sync well with devices

I made the mistake of syncing my fitbit with WW. WW double counts most of my fitbit activity and won’t let me delete the duplicate entries. When I contacted customer service they told me to disconnect and reconnect my fitbit which (not surprisingly) did not work. They confirmed that there was no way to delete the duplicate entries. When I questioned the usefulness of the app/syncing if it was just going to get everything wrong, they assured me that their app is a “terrific” tool for their members. It’s mediocre at best; maybe try Noom.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Finally Success!

Absolutely love this app. I’ve tried many diets and calorie counting devices but this takes all the guest work out of it and truly works. I’ve never seen weight loss success this fast and easy. Best of all it allows you to eat real food, foods you want and prepare yourself and fits any lifestyle. I’m changing daily habits and making good choices that will last.

Love love love WW!!

The app and program are super easy to use and has everything you could ask for. You can find recipes, encouragement and support from people who are walking their journey right along with you. Even if your not sure just give it a try what do you have to lose? You might find yourself thriving more then you ever thought you could!

App is less consistent and annoying

I don’t know what the problem is, and maybe I am the only one having this problem, but the app has been freezing up on my lately not allowing me to enter information sometimes for hours at a time. Never had problem until just recently. Terribly annoying

NEW AND IMPROVED PROGRAM

This app is a GAME CHANGER. I am so motivated by before and after success stories. More importantly, I feel connected to a wonderful support group who can relate to the struggle of being overweight. Right now, while there are temptations just footsteps away at work, I am more motivated to NOT blow my 4 blue dot days of tracking. This app and the fellow connectors are helping me from falling into that same old pattern of bad eating habits! Signed, “a work in progress”😊👍

Everything I need for success!

I was on weight watchers before I moved and I miss my meetings! I was worried that without the meetings here, that I would not be able to do as well. However, the weight watchers connect is amazing! And I am doing better than I was before I moved, with the meetings. This app has all the tools I need for successful weight watchers/ weight loss journey. The rest is up to me!

So user friendly

I’m not one to usually write down all that I eat, so I was skeptical about using this app. To my delight it is so easy and comprehensive that I feel like it takes very little effort. I feel accomplished when I see the results of my tracking as well as how valuable a tool it is to see visually where I can make better food choices.

My Recipes Don’t Appear in Search

I really enjoy the WW app, BUT I am very frustrated that I can’t easily add my own recipes to the meal tracker. When I’m on the daily tracking page and try to type in my own recipe name for Kodiak pancakes, other site-sponsored recipes show up, but not my OWN. I have to exit out of the tracker, scroll all the way down to recipes on the main page, select My Recipes, find my recipe, and then add it. PLEASE FIX THIS! Thank you!

Wonderfully Useful Tool

The WW App is easy to use and extremely helpful to anyone who wants to learn the correct and healthy way to eat. It will keep you on track and will also enable you to eat your favorite foods without detailing the train of your life. I am not on FB or any social media, and I am not a techie, and I love it! I am nearly to my goal and will use the WW App as long as it is available.

My WW app

I swear by my WW app. It’s so much easier to track my food and exercise now. I like the fact that it has all kinds of things to help you out in fact we even have online coaches to help us out. I also like having the meditation music available and the workouts too. And another nice bonus is that you can earn points and get some really cool WW items.

Best kept secret

I had been on WW in the past- was successful and loved it - however nothing and I mean NOTHING compares to now. The best kept secret?? The amazing recipes and yummy options!! No one told me how much fun I would have not only cooking but also creating it modifying recipes to suit my lifestyle! Long gone are the boring tasteless dishes and the 1/4 cup servings that left you starving! I am LOVING this!! You should just publicize it more!

App won’t sync my OTF workout

The program is GREAT the app leaves a little to be desired for me. I believe it needs to do a different API call to apple health or something as it does not sync my workouts from Orange Theory automatically. I have used a different app called lose it that does not require me to wear my Apple Watch and will still pull my Orange Theory workout information from my apple health.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW

I love the WW App. It helps me stick with the program and it keeps me accountable. If I could suggest one improvement it would be to have the ability to track using a past program. I was most successful on the program prior to this one. I had 30 points per day instead of 23 and the point values of some of the foods were different. I wonder if there’s a way for Weight Watchers to program the app to do that

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

For the healthy eater who needs to loose

I have been using this app on and off for years, and I loose weight with it every time. My problem isn’t junk, I eat no processed foods. It’s portions, and also keeping myself away from calorie dense foods (like nuts and avocados). The point system is simple to do, and reminds me to steer clear of items that should only be an occasional treat, not a meal.

Mostly good

The app works well for tracking food and weight. But I gave up on trying to synchronize the WW app with my Fitbit account. It appeared to only pull data from Fitbit once per day, randomly. And when I tried to manually synchronize it, it would not update the data. The only way I could get it to update the data was to delete the tracker and then re-add it. So I gave up and now just manually enter my activity.

Family motivator

It’s great to review the weight loss and management journey with others who relate to it in “real” time. If I could improve anything, I d ask folk not to post their animals. Pets may be cute but distract often from the purpose.....I know folk love their pets but we all have some tho ha we love and some things we don’t. Though Connect is a great tool , it does require time and thought ...

Help with dieting fun and easy

Love this app !!! Makes it easier to see what I am eating and helps to keep track of my points. The. scan feature is so wonderful saves so much time and fun to use even has a light to help the scanner.

One down side is if I enter a recipe my husband doesn’t have access and has to enter the recipe again can pull up recipe or print them

Makes following the plan much easier

I have really enjoyed using this app. The built in activity tracking is nice and I have found it easy to track all of the foods I actually eat (or to create foods on the rare occasion they are not in the system). Solid interface and a good tool to keep track of everything on the program.

Tracking made easy

I LOVE this app!!! I was never a faithful tracker and it showed at the scale. Now that I'm using this app I've lost 5 lbs. in 3 weeks! It's a miracle! Highly recommend this app! ❤️❤️❤️

Well, I’ve been using this app for over a year. In that time I became a Lifetime member after trying for 45 years!! Now I’m maintaining this weight and loving how I look and feel. I owe it all to this app and my leader.

helps make it so easy

I’ve done the WW program many times over the years but the app has made this recent experience so easy and convenient that for the first time I’ve reached my goal weight. For me, it’s far better than all the previous methods of tracking & the meetings were more of an impediment than helpful so the app is perfect for my needs

FitPoints Disappearing

My FitPoints continually disappear. My WW app is linked to my Apple Health. I have chatted with customer service and tried many of their resolutions and nothing has worked. The customer service agent I chatted with said they escalated my case and that somebody would call me. Well that was two weeks ago and I've never heard back from them. Poor customer service.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love it

I am a backsliding life timer. I joined again a few weeks ago and found this app to be the most helpful thing I find. The tracking is awesome. Being able to go to restaurants and find the points for what you eat is awesome. And going to the grocery and scanning the items you want to use for points is just too much. Absolutely love it.

WW App

I have been a WW member in the past. We tracked mu daily intake on paper Then later I logged points on computers Always trying to remember!! NOW I have the phone app!! Oh so easy so convenient! I can scan with it, find foods, and track! Any time! Anywhere! And I can go to Connect for encouragement, pull up recipes while in the grocery store! I am organized!! And it’s very user friendly!

Great app for lazy dieter!

I have a very busy life and I can’t always track everything I eat plus keep up with counting calories and other math when I want to grab something. This app makes it super easy by scanning the barcode and 9 times out of 10 you can find results to help track your points. I have lost 24lbs in 4 weeks and still losing!

Best weight loss program

Easy to follow with the new WW ap. Much better than previous years. The weekly program is much more interesting than ever before. It is not just a program, it’s a life changing program. Simple not boring. You have access to Facebook where members share their success or their problems and we help each other.

Weight Watchers App

I have been a WW for most of my adult life. I think this app is the best thing around. It is in my phone so I always have it to track my foods. I really love being able to customize the recipes that are listed on stools. The only thing I wish you would have is when we find a restaurant and start tracking their food the tracker should go back to where you were last in that restaurant.

Love the New Program!

What a great change! I have had trouble with this app in the past.... this time around great improvements. I love that the fit bit syncs within this app. I love all the restaurants you have listed... I’m loving and learning the new program ... first one in along time. Thank-you... I need this bad! Easy to look up food and recipes.... easy to add breakfast, lunches and

dinner.

WW App

I really do like having this app. I would like to be able to search the foods from particular restaurants a little easier...for example if I go to a particular restaurant and search chicken it doesn’t give me all the chicken choices....even if I put grilled it doesn’t come up with everything grilled. I just find it hard to find specific foods. Putting down my points does help me stay on track.

I love the app, but.......

I really love the app I just wish it was a little more flexible when we track our meals; i.e. actual quantities etc. I've already lost four pounds and I haven't been on it a whole week yet! I love that it makes me accountable for everything I eat. I also notice that I have more energy already! My two sisters are going to join this week too!

Great program but room for improvement

As others have mentioned the app is great for tracking points, scanning foods, and thousands of recipes. Where it lacks is meal planning. Apps with lower subscription fees offer better meal planning with the ability to plan an entire week of meals, adjusting for serving size, and printing shopping lists. It would be even easier to keep with the program if such features existed. Hopefully they are already on the enhancement list!

Hello! We want you to know we take your feedback very seriously and will pass on your feedback to the appropriate entities for review. We wish you great success with your health and wellness journey!

- WW Customer Care -

What have you done to this app?

When I search for, find, and track a food, the search terms hang on in the search bar and I have to x them out manually. Not an improvement.

I can no longer call up ingredients in Create a Recipe that have previously been available. Case in point ‘tomato paste’.

Do any real people beta test your updates?

Problem looking up WW recipes

Almost everything about the app is great. One problem is with recipes that are in WW magazines, cookbooks, or materials that are given out at the weekly workshops. I have NOT been able to look them up in the app & add the appropriate points (even though I know what they are from the WW recipe!). Even using the exact same recipe name as provided with the WW materials, the app does not find it. This is a big problem & I’ve heard several other members complain about it too.

Gets better with time

At first, the change in app was hard to get use to, but it gets better with each update. I love Connect and the new features to add favorite meals with one touch makes it quick and convenient to track my food. I also love the meals arranged by points that gives me options if I'm looking for something new. ❤️

Great App!

Love the new improvements and updates! I do not like that you do not get a “blue dot” if you go over your points for the day, but are well within your points for the week. I feel this discourages you from being honest about writing every single thing down - which is a truly important part of this program. Other than that, I have found the app to be easy-to-use and reliable!

Use the app everyday

I couldn’t lose the weight without the app. It keeps me on track. I log in what I eat daily. The ability to scan barcodes is invaluable when first starting out and wanting to ensure you buy the right foods. The restaurant guide allows me to decide what I am going to eat before I get to the restaurant. This way I am not as tempted to go off my plan.

Works for me!

The app has been a great way for me to keep track of my food- I always have my phone, so there is no excuse.

The ability to scan foods while at the grocery store is amazing (I stand check on how many points something is), and the quick calculator, saved frequent foods, and connect are great.

Could not have lost 40lbs without this app!

Getting better

I used this app several years ago and I quit WW because I hated the app. The new app is much better and I like the recent update to the tracker. However, there are still some bugs. I have to keep logging in on my iPhone. I also cannot access the “Tips For Success” even though it show on my screen. There were videos for the first few weeks on the program. I was going to watch the next one in the series, but I can’t access it.

So freakin fabulous!

25 years ago I had to write down everything! This is like having a personal coach tell you "eat this, not that."

Love, love the barcode scanner, the amazing list of foods ....

I could go on and on. And it's easy to track food ahead, or at work on my iPhone. I can do it quickly and privately. Only wish: track miles walked in addition to duration

Win-win.

Wonderful app but more restaurant points please

I wish I knew how to get more restaurant points on the app. It’s a risky game guessing how many points are in something. Other than that the app is wonderful. I love how I can build recipes, keep myself accountable and see other ppl’s stories to know I’m not alone and keep myself motivated. Everyone is so uplifting and motivating. I’m only two weeks in and I already feel it’s the best thing I’ve ever done.

Pretty good...

I really like the app and ease of use. It’s improved a lot over time. One thing I’d like to see is my macros, not calories but grams of protein in particular. Another thing I don't understand is why when I’m trying to create a recipe why I can’t scan items, I have to type them in. Other than those two things it’s pretty good when compared to others out there. I like how members can add foods to the scanned lists.

So easy!

Never need to sweat over monitoring my activity points and food points. The ease of using the scanner, the array of restaurants, and branded foods - all features of the app assist me with staying on track. I have been a lifetime member since 2009 and WW continues to surpass and surprise with an innovative program that improves my health, lifestyle and outlook. I couldn’t be more pleased with WW and the app it provides.

SunShineSue

This program is a Godsend. I have tried everything. I did keto and lost 50 pounds. Once I started eating I gained some back. In between I had a couple surgeries. Any way, my daughter,son-in-love, and I all started together on January of this year. I am so happy and to be able to be accountable right @ my finger tips. I’m on the blue plan & love ❤️ it. BTW I am down 40 pounds. Going for back surgery tomorrow. God Bless.

Love the app!

This app is a perfect partner to the weight watchers program it makes tracking much easier and helps you to research prior to going somewhere to eat, it helps you to know which foods are better to purchase, When you're at the store, it works with your exercise to provide information regarding exercise points earned, etc. just love it!

A thankful WW member

WW is the best thing that has happen to me in a long time. The app provides ease of use. I track my food everyday. Tracking helps me to keep my weight stable. This program is awesome. I can eat the foods I want and enjoy without feeling deprived. I’m a WW believer for life. Thank you WW you have truly changed the way I eat. I’m a very mindful eater now. Thank you and keep up the good work.

What happened?

For paver a year I have used this app. It is great! Restaurant look up Activity look up. Exercises you can do. Get points for tracking.

Lately I am out at work or at the store and the app won’t open. I have to log in. I do not know my password by heart. I have to wait until I get home. This is hurting my choices. Other apps don’t have me log in. They open reach and every time. There are apps that I never log in to unless I hit log out. I never do this

Amateuristic for what I’d expect from WW

Prior to joining WW this week I was using Nutracheck Calorie Counter which has a much better functioning app! Now that I’m on WW, I realized how inept the WW app / website is!

I chatted yesterday with support but they seemed unable to either understand the importance or care.

Initially I realized we can’t edit scanned items, unacceptable! There should be a Zero Point selection or a color program selection! I’m on PurpIe so most veggies and fruits are zero to me. When I scan a food item it comes up with points & I can’t zero them out! I updated my app today hoping your updates corrected this - but it does not!

Also, that little gift 🎁 icon is anything but a gift! Drives me crazy trying to find where it’s coming from! I open EVERY window in there yet the new notifications remain! I’ve turned off notifications & it’s still there!

Love

I have done weight watchers many times over the last 40 years. I’m loving it in that it automatically through no effort on my own helps me to eat more fruits and vegetables and surprisingly less carbs for some reason. Well worth the money. I’ve been trying for 18 years to lose 10 to 15 pounds and it’s finally happened. Thank you.

It WORKS!

If you really want to lose weight, then you will. Applying the suggestions over time builds new understanding about food choices and their individual effects on you. Be in control of your choices. Feel yourself get more energy as you increase your activity level. Learn how to relax, unwind and sleep better. 9 months in and 44 lbs down!

It is ALL THAT!!

Very easy to use and intuitive. Coupled with WW zero point foods, the food database, restaurant database and barcode reader—you no longer have an excuse to not track your food right away. Only one quibble—I wish the barcode scanner was available on the page that food info. Using the back button, then the barcode button is a drag.

This app is amazing

This app is amazing. Literally everything a person could possibly need for weight loss rolled into one beautiful app. I still find the picture upload glitchy. When I select new photos I have to click the two image icon and then my new pics show up and then click back to the single image icon.

Love the WW app!

The WW app makes it so easy to overhaul eating habits. I love having the flexibility to choose how to ‘spend’ my points each day or save up for a single splurge. No restrictions, just teaches you to be mindful of your choices. The recipes are a huge bonus, they keep me from getting bored, I can try new things and use what is already on hand. Highly recommend!

Best ever

This is the best program. So easy to follow and I don’t feel deprived. I love being able to make my own choices while working within a parameter. The app is so easy to use and track. Love using the bar scanner when I am grocery shopping as it makes it easy to know what to buy. I have lost weight, especially when I track.

Great features…when they work

WW says the issue with Fitbit tracker updating the WW app is Fitbit’s issue. Fitbit says it’s a WW issue. I just want me daily steps and sleep to be tracked on the WW app without having to dismiss and reconnect every other day.

Many food recipes seem to have the wrong point value when calculated, so I need to make sure I’m tracking calories as well as points. The app is a good tool with pros and cons that could be improved.

Impressed

I have had the app for a few days now I am very impressed. User friendly, bright colors and graphics. And best of all so many tools to help you stay on track. Love the recipes how easy it is to track your points and the meditation videos to help you sleep or destress. I also love all the different kinds of workout videos offered. Good job WW.

Fantastic!

This app is so easy to use. I use it whenever I am grocery shopping to check the points. I then either buy the product, look for something with lower points, or know if I buy it, I will be using extra points. It also helps me to make good decisions and has helped me change my eating habits, drastically. I absolutely love this app!

WW program it works

The WW program works. If you have a truly willingness to loose weight it works.

The app itself can be a little challenging to navigate. I wish the recipe builder was easier and more accessible to use. And inputting some ingredients may not be exactly how WW has it programmed. But overall fantastic.

I love how they have they own FB style groups within the app so people can communicate about their wins and struggles. It’s a great community.

WW app

The app is great. It has helped me a lot to track my food and activity every day for over 6 months. I also like being able to track my water and my sleep. I have been able to maintain my weight, find interesting new recipes and feel good about donating my wins to help feed people who might not have access to healthy food.

Ww app

I love how easy it is to track all I eat every meal through the WW app. It’s quick and simple to use, and I like the graph that shows me how I’ve progressed. I also enjoy the section with the recipes and reading on ‘connect’ about the success others have had. I also frequently use it to scan foods in the store when I shop for groceries. Thank you!

EASY TRACKING!!

I am a lifetime member and have followed WW for many, many years. With this app. I have done the most consistent tracking of food and activity in my weight journey. I also like the rewards. I just chose the food donation reward and felt proud to be able to help others. Thank you for this option and thinking of others less fortunate.

Makes losing weight fun.

I love the app. My only wish is for a vegetarian version/vegetarian track!? I started weight watchers at the beginning of the summer and I’ve lost 15 pounds. I love how user-friendly it is and how easy it is to track your foods. I am really enjoying it I’m going to keep going. My goal is to lose an additional 5 pounds but maybe I’ll go beyond that too.

CoVid Weight NO MORE

This is my 🤔...let's just say I'm back 🙂 I lost 22lbs, going to the gym and feeling great...THEN CoVid hit..I'm so grateful that no matter what life throws at me, the WW fam is always there, encouraging, not judging, and accepting no matter what! The app is always full of helpful hints, encouragement and most of all people that are in the same boat, have been or used to be and just sailing along to encourage others. THANK YOU 🙏 WW community!

Helpful app

I love this app because it makes tracking so much easier. I like the restaurants listed for point count on specific dishes, although, of course, not all restaurants are listed. My main frustration is with the meal tracking, ie when I think I’m tracking lunch and it goes to breakfast or dinner. I guess that doesn’t matter much, just a peeve when you see it after you have tracked your entire meal!

Easy to use and keeps you accountable

This app is so well designed. Easy to scan, track and journal what you eat. Helps me to stay focus on my eating, meal planning, but most of all , it is about healthy conscious ,clean eating. Journaling is paramount to healthy eating and weight loss. It isn’t about counting calories, it’s about calories that count. At least that’s what this app and WW does for me.

It works

I downloaded the app a month and a half ago. It’s easy to use and full of great information. I’ve lost 7 lbs easily without starvation or deprivation. I really like that I can earn fit points as well. The only reason I didn’t give it 5 stars is the cost. The lowest plan is $25 a month, which to me is extremely expensive. I probably won’t stay with it for a lot longer because of that.

Love the app, but the water tracker needs work

Overall this app is amazing. Easy to track foods and get access to different tools and support. I was also excited to see the inclusion of a water tracker, however, it requires you to use the same size cup during the day, with no option for 4 oz or 1 oz. to build your own cup. I use a 20 oz and a 24 oz cup throughout the day. Almost impossible to log with any accuracy.

Needs better Health App syncing and ability to export dietary data

I appreciate the ability for WW to read fitness data from the Health app on my iPhone. However, i also like to see a breakdown of my nutritional intake per day and WW does not give me one nor does it sync data with the Health app. I enjoy the point system for encouraging healthy eating habits but not having my macros or vitamins and calories available makes it hard to use with a dietician. Please consider allowing users to export the data since it is in each food logged.

I love the app, but....

.....often, even though I have chosen the correct meal, the app puts the chosen food in the list of the wrong meal. It is very frustrating and can not be corrected. I just have to accept it where it is placed. If there is any thing that can be done to correct this, it will be appreciated. I may not be the only one with the problem. Thank you.

I literally love it & im so lazy!

I’ve never been able to Sri I to anything but this app is set up so amazing! You can link apple health and I never even used it before I got the WW app! I’ve slipped up here and there it this app helps me get right back on track and it’s so personalized! It takes a second to learn how it operates but once you get it down it’s just great! And $20 a month for my health?! YES PLZZZZZZ

Frustrating Glitches

Having trouble with a few glitches on my iOS.

Try to save a meal: allows me to name it, but doesn’t offer a “save” link.

Try to save info while setting up my profile info. Again, the “save” link does nothing. Repeated attempts after reboots, both on my phone and even deleted and reloaded the app, still not working. Finally had to update my profile on my desktop, but the app is still not allowing me to save meals. Help!

We apologize for any difficulties that you have been experiencing. Email us at ResolutionSupport@ww.com with your mobile device model and iOS update installed if you still experience an issue. We are here to help.

--WW Customer Care--

WW is part of my life

I began my eating journey on WW in 2011. It is not a diet for me. It is lifelong eating plan and control mechanism. I wake up everyday and log my weight. From there I choose how strict I am going to be about counting my points. At this point food decisions are about the number of points. I would be totally lost without this app. Thank you for making moderating my eating so much easier.

Excellent APP Amazing makes tracking so easy

WW has mastered this app, the scanner is fast and accurate, the sinking with my Apple Watch was immediate, the recipes, ease of use for tracking & searching for foods is flawless. The interaction with others on the same path is so supportive. Any question you have the answer is at your finger tips, this APP is designed for you to succeed. Thank you!!!

Easy to use!

Once your most used foods are scanned by barcode and saved as a favorite (by the simple click of the save button) it’s super fast and easy to log in foods for the day. One tip, some 0 point foods will appear to have points when you scan them. To log them as 0 points, you may need to enter the food manually ILO scanning.

The app is very motivating

I used to only attend meetings and that was motivational for a day but a couple days later I needed a more motivation. Using connect in the app helps me stay motivated any time I need it.

Even when it glitches. The WW community can usually figure out when something isn’t right and we seem to have each other’s backs to get answers.

Apple Watch update is not good

The new update with the Apple Watch is terrible. It doesn’t load your points automatically. You have to open the app on your watch and wait for it to sync with your phone. I liked be able to glance at my watch and see how many points I had left. Is this a bug that can be fixed?

Love WW app.

The app. Is what keeps me going each day. Use to loose my encouragement during a long week between workshops. Thank you so much. Just wish you could keep a better eye on the weekly congratulations. The week I lost 35# I was congratulated for having only 25#. Haven’t caught up yet. Also it will say I was within my point most days that week, yet I was on point every day those days. Still love the app. Thank you so much.

Best app for help keep track

I love Weight Watchers. This app is amazing because it helps me keep track of what I’ve eaten, I love that I am able to scan products before buying to know if I should have it or not. I also love that there is such a great community and you’re are able to lift each other up and see the progress everyone is making.

Making online weight watchers easier

Some times I find the app a little difficult to use it needs to be a little more simple you have a lot of people in weight watchers that are older and they’re not used to the technology of the phone so you just take it could be a little easier to work

Getting better!

Love the new water tracker. I find the app continues to improve. The coach feature has answered questions quickly, responders are pleasant as well. The Connect feature and its groups if interest has been been fun to use.

The nuts and bolts of tracking is the best feature to keep me aware of my eating habits.

Overall the app is great and continues to grow!

So Easy

The app is so easy to use and it has so many different features to chose from I love the recipes that the app has I did make quite a few of them they are easy and taste great also I also lost 40 on WW so it works if you track and do what you have to you will loose weight. I also love the zoom that they added so we can do FaceTime meetings.

WW app

Sept 10. I live

I love it when it works!! The past few days it would not open, so I couldn't track. Now to have to remember what I ate. Kind of frustrating! 😟

It's all good. I am going for some new "get active" routines. I'd like to hear upbeat music that I can Walk to. I don't run and I don't jog. But I have learned to love walking.

2 years ago in March I joined WW at 195.4. At that time the WW promotion was to get A FREE Fitbit. That had been the #1 thing to keep me walking. I'd encourage you to make that offer again. I've lost 57-58 pounds, making goal after 20 months and LIFETIME since December.

Thank you Weight Watches and thanks for the Fitbit.

I'm a happy, thinner, lady at 5'3" and 67 years old and 142 pounds.

Nancy Boyd

NJBteacher👍🏻💜

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

RETURN TO OLD

11/29 New Update:

Possibly the worst update ever. I LOVED the old version of the app and this honestly is terrible. Doesn't sync and will change amounts of food eaten, points, and time of food. I hate it.

Original review: New to weigtwatchers. This app really sold me. Great food database and easy to use. Been using for a month and have already seen a dramatic difference in my weight and health.

Love it, but need to take a couple of pointers from my fitness pal

I love my tracker on the WW app. I just hate that it wants to put everting under one meal. I end up having to erase stuff and then search for it all over again to get it to the right place. It would be nice if there was an option after each entry search to put the food in the meal you choose. That gets a little irritating. Other than that love!!

Great App

There is a smart points calculator in the app on the smartphone but I use the scanner more. I also like the recipe builder And to figure out the portion of my recipe for one I just type in how many servings the recipe makes or I weigh my serving on the ww scale and then divide my recipe up typing in how many of those servings there are for that recipe.

I love the new app. Comparing to years ago tracking is a snap now.

Game Changer

This program changes everything about how and what you are putting as fuel into your body! ... it even addresses the why .. I’m slowly learning to have peace with myself and my body by understanding my relationship with food and my health and how it’s all connected.. There is so much information in this app and tools to help you reach your goals !! I love it!

Review

I like that I’m able to take the app with me and track on the go. Sometimes my scanner doesn’t read barcodes that are on the product (experiencing infrequently, but enough times that I’m curious if something needs to be examined). I’m sure there are functions I still don’t know how to use, but I have really liked the scanning capability and the ability to put in (and modify) recipes to calculate points.

Great app — would love sorting options

I enjoy this app and feel that it’s user-friendly. I love having the list of zero point foods and most popular recipes. I wish there were the option to sort searches. For example, when searching for food from a restaurant, I wish I could search by points.

It’s frustrating when I search a food, but totally different foods show up instead.

What you track changes

An engineer who worked on the Mars program loved that saying, because it’s true. It can be great fun or a pain. Push yourself to do it, so your numbers change! This app is perfect for tracking. My favorite part is the scan bar. The scan bar lets me know if I am going to buy something from the grocery store or not!

Great for logging points

My biggest problem with Weight Watchers in the past was the methods for keeping up with the points. This app gives an easy way to log the points, among other things. I also enjoy seeing the stories of others in the app as well as the awesome recipes. That’s what I enjoy, but there are other features as well.

Love the App

I’ve used most of the App options and have been very pleased. The coaches are very helpful! I use the scanner daily to add foods in meal tracking. The recipes I’ve tried are very good! I also have used the Restaurant guide many times to keep me on track. I’ve actually used all the app options.

I’m happy to see they added the water consumption to the daily totals.

Liz❤️

Review of WW app

I love 98% of the app. I like being able to look at restaurant food points by point tiers. However, I would suggest a “sort” function as well; ie, either high-low or low-high within each point group tier or even under the restaurant grouping itself! That would be awesome—especially for those restaurants that are traditionally high in points.

Thank you!

Use it all day long!!

Shopping in the grocery store, I’m scanning and comparing. At home I scan and mark point values on the foods in my pantry. I prepare for eating out by finding foods and their point values in the app before I even walk out the door. Tracking, connecting, getting motivated and learning from others — I absolutely love the app and can’t imagine being without it!!

How I use the WW app

Even though I don’t post my food intake everyday just having the app there makes me aware of what I eat. And I find when I do track my intake I tend to lose more, rather than just maintain it. I do track my weight weekly however. I also use it to check out points for foods and it persuades me otherwise if the points are too high.

Great app and a suggestion

I love how the app helps keep me accountable and keeps track of my daily progress. I like the restaurant section so I can plan what I want to eat before I get there. One suggestion I have is to have a generic food section that’s already prefigured the pints of things like potatoes or pasta so we don’t have to scan everything or type in the calculator.

I love the App

I really enjoy the weight watchers app and it helps a lot more than the old way of looking through the books and counting the points I like being able to look up a restaurant and seeing what I can and cannot eat like going to the store and seeing which foods are what points .without the app I would not have joined weight watchers.

Much improved

More bar coded products, easier access to different app functions. An improved app for an improved program (the program I was given seems strangely like points plus, which I loved. In fact I left smart points because it was overly restrictive and followed points plus off of my old calculator and books and it was working just fine; so is the “new” one.

Love it

I was really skeptical about if this would work. I’ve lost 10 lbs in a month and am at my goal weight. I’m still using it and trying to learn what I can eat and still keep the weight off. It’s helped me a lot.

Since I wrote the last paragraph,I have lost 17 more lbs. I really didn’t think I could get this thin. I weight what I did in college 36 years ago. I’m shocked. Love it.

WW Mobile

I love this app because it is easy to use. I have Been on the WWW journey seven months and have a busy schedule so it’s hard for me to get to the meetings. I know exactly what I have to do and how to do it. I have losses 30 lbs and am holding my weight. There is so much information and support on this app. I recommend this app only to people who are truly committed to the program.

Constant Frustration

I have had this app for about 8 months now. When I go to log my foods, more often than not the screen shows no foods at all or can’t seem to locate what I’m searching for. Keep in mind this is for basic foods nothing crazy. I don’t know if it’s a weak internet issue or what but I have zero problems with any other apps.

It’s hard enough to try to be healthy and stay consistent with tracking but when I can’t track my foods almost every single time I use the app then what am I paying for?

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Easy to use, search engine could be better

Overall, I really enjoy the app as it is easy to use and does everything I need it to do. My only issue with it is that the search engine can be lackluster. When searching for something basic like onions, it is likely to pull onion related items long before actual regular onions. So I do wish that could be addressed but otherwise, it works great!

WW App

The WW App is extremely robust and functional. I love it. Makes being accountable so easy.

My only complaint is not with the app but with my grocery stores. The scanner feature does not work in them all - it works in only one store out of three that I go to - which is very frustrating.

Otherwise, great job on the design and functionality of this app!

Life changer

The app has allowed me to manage my eating and lose 40+ pounds and counting due to its fast and effective program and application. It approaching changing eating habits as a lifestyle change and not a temporary diet. It is renowned for working and that’s because it actually works, granted that you count everything that you eat and are honest about recording your food and portions.

Great app

This is a great app! I love the food list and scanner and ability to enter in your recipes. Improvements: I’d love to see more than a weekly message. A daily message or encouragement or article would be nice. I’ve tried Noom and there’s something to be said about more accountability when you have a friendly message waiting in your app each day.

Ww app

I love this app! It’s great to keep me accountable for my points and activity’s. Only downfall is I haven’t been able to pick multiple items at one time. I have to re enter the restaurant several times and scroll thru and pick one item at a time. Not sure if I just haven’t figured it out or if app doesn’t have multiple selection feature.

Love the WW app

I joined WW three months ago. I love that this app is so user friendly. I have used two other food tracking apps, neither came close to this. The WW app linked seamlessly to my Apple Watch and has held the connection. Tracking food is easy. In three months, there was one food that I could not find - naan bread. I found the other apps I used tedious at times, this app is great.

Overall good- wish I knew who to contact to make suggestions of ways to improve it

Overall great app! It helps me stay on track and for the most part is easy to find the foods I eat. I love that I can create my typical meals but wish it would allow me to add the meal and then adjust it based on my day. (example- I have tacos but decide not to have taco shells this time. It would be nice to add my saved “taco meal” to my day then be able to select the items listed and take out my taco shells.)

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Keeps Freezing

I just downloaded app on Tuesday. I have had several issues where it just freezes then I have to exit out, close app totally and reopen. It happens when I’m logging, creating a recipe and adding weight. It’s frustrating. I tried to email App Support, there was no response. I have deleted app and reinstalled and still continue to have issues. I love WW and this is only a review about the app itself. I did not experience these issues a year ago.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Ww app all star

This app is great everything I need to know for success is right at my fingertips. The studio folks are always able to help and guide me so I know what’s new and recipes exercise programs all available in one spot, I could go on and on but I think you want a quick review not a book. Ww is constantly improving and making it better for everyone.

Love it

I have used it for years and like all the changes that have been made over the years. Can track in minutes so I never forget. One suggestion--all favorites should automatically appear at top of list when adding foods to tracker so wouldn't have to scroll down to find them. Otherwise, it's the best cuz it works--easily!

Recipes

I love, love, love the recipes. Noticed that if I cook then I lose weight. The recipes are easy and yummy! Only one complaint. Some recipes only say one onion or one clove of garlic but it doesn’t say whether I should chop, mince or what? Since I’m not really a cook it’s hard for me to follow.

I love the meetings I go to. This time I am staying on WW and attending meetings forever . This must be my fourth round but this will be my forever round!

Very easy to use!

The app is great, very user friendly and helpful to keep up with tracking! My only complaint would be that sometimes it freezes up and won’t let you search or logs more than 1 serving without you telling it too. But the good definitely outweighs the bad! I think it’s essential to staying dedicated to the program.

Awesome

WW Is the best food plan Out there. I love looking at life as a challenge and games and logging my food every day and getting within my points that I’m allowed it is like a big game to me-Keeping it fun and simple to track food! The best part is it works. You’re not constricted and the app is so user-friendly and easy to use they couldn’t of designed it any better!

5 star

This app enables you to track food, sync with a device, and connect with other members. It’s great! One thing I would suggest is to fix it to where it can sync with both a fit bit and a smart phone simultaneously. Sometimes I forget to wear my Fitbit, so I don’t get credit for steps I’ve taken during the day because it only syncs one device.

WW Review

Nice app but adding from favorites or recently added many times gives an error "internet service not available". This is particularly frustrating since I know I have Internet access. I check it each time I get this error and it still will not allow me to add the item without going in and starting all over.

How long does it take??

Ridiculous! I've been unable to update my weight for the last 2 months. Every time I tap to update weight, the app closes. I've sent messages to the help desk and they say they are aware of the problem. This is a pretty big part of the app to have in working order. This is a paid service- please get it right!!!

Nice Job Weight Watchers

The WW App does just what it needs to do. In a coherent, but

reasonable way, it helps me turn the chaos of my eating habits into an orderly framework which if followed using

the WW guidelines, leads to weight loss. If I keep within the point boundaries using this App as an organizing force, I lose weight in a slow, but realistic way. 70 pounds thinner, this App is getting me to where I need to go. Thanks WW. Your

App is a big help.

Exceptionally Helpful

I find this app to be right what I need in helping me to stay focused and on track as it relates to my food intake, as well as activities for the day. I would strongly recommend any WW member who doesn’t have it, to get it, and if you have it and you’re not using it, try it out. Thanks WW for making this journey a lot easier with the tools you provide.

Great app, makes it easy to keep track

First time doing weight watchers, very user-friendly and it’s been really easy using the app to keep track of what time consuming. First day it was a real shocker! It makes it easy to continue to eat what you normally do but do it in such a way that you’re going to lose weight. Highly recommend it

Last update is bad

I loved the app. Last update made it a lot more work to log food. The search doesn’t clear after entering food It easily reverts back to today when trying to log yesterday. It used to be easy to fill in what you forgot yesterday. Now change the quantity or move to next item and you will find yourself back on today having to delete and start all over again. It’s driving me nuts. I like the scanner though.

Great Program, APP GLITCHING

Hello,

My app keeps entering whatever I type one letter at a time. I type “K” and it takes away the keyboard so it can search for results before I can type another letter. I have to wait for this over and over and over again. Your bug “fixes” of May 22nd have ruined this app for me and I haven’t been tracking on here because it’s so stupid. Please fix!!

Makes the program so easy to stay on track

I really like the WW app for its ease of use. The restaurant lists, recipes, connecting with others and articles are great and very inspiring! My favorite thing is the scanner, which I use when shopping and it helps me bring home lower point foods. The main improvement needed is adding a lot more foods to the list of foods.

Very good app to go with or without Weight Watchers

After a little orientation to this app it becomes easy to track what you’re eating and the exercise you do. It also includes recipes and info about restaurants. If you wish, you can connect with others for support.

Of course, it could be, and I expect will get, better. Give it a try and watch your health improve and feel better about yourself.

This app has changed my life

I’ve been dieting for 40 years. I did WW 40 years ago, it was a lot of work, but it worked, just time consuming and I was hungry. The app helps when you need to make a quick decision, is it worth it, here’s the data. I live the bar scan too, because there is always a place in my life for some packaged food. Thank you WW!

Good features poorly designed

This app has a ton of useful information for those on weight watchers. I personally have found the access to recipes in combination with food / activity tracking quite handy. However, the layout and organization of the app is terrible. The lack of suitable menus forces you to do a whole lot of scrolling and finding what you are looking for is difficult. Oh and lots of the links don’t seem to work. Hoping for significant upgrades to make the use of the app less frustrating.

We thank you for taking the time to submit your feedback on our online features. We will forward your suggestion on finding items more easily. You should see full access to our articles on our next update by 08/15/2018. We're here if you need any further assistance along the way.

-Weight Watchers Customer Care-

Love but have suggestions

Definitely love the features and his easy it is to maneuver around in the app but I am suggesting that there’s functions where you can mark how many water drink a day is when you create a food that you can scan the barcode as well. Also when I achieved the goal to get a prize I choose Kohl’s GC and it didn’t work. The. You could only choose that prize once. Feel like if you earn enough points again you should be able to

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

30 Day Review

I’ve tracked my diet for couple years, manually and with another APP. Biggest advantage for most people will be once they identify “0” points food (which is pretty much fruit, vegetables and protein (chicken, fish, eggs) the weight will come off.

Just like any program it takes a little time to build the database to match your needs.

They do bang you pretty hard for some of my favorites (ie. nuts) but it balances out in the end.

Love it

This app is great. Not only can I track points to keep me accountable, but I love the ability to create a new recipe or modify an existing recipe to decrease points and adjust to my liking.

The abundant list of restaurants with point values for menu items allows me to make great choices when I go out to eat. The best part about this app is seeing others success. It’s inspiring and motivating.

Opened my eyes to my Problem Foods

I just rejoined WW, and love tracking with my app. Within a few days, I realized my weight problem revolved around 3 things - nuts as my snack food (I thought they were healthy - but didn't realize their high point value), whole milk lattes every afternoon- I switched to almond milk), and wine (but with WW, I can have one glass). I hope I see the results after one week.

Makes tracking fun

Great app to track your food and activity on the weight watchers program. Love scanning items in the supermarket. Keeps me on target. Easy to use. And syncs with my Garmin to keep tract of my steps. One downfall...going back to a previous day to review a good week. Wish I could put in a date. And would be good to pick from favorites to put in ingredients in recipes.

Better but still needs some work.

The tracking has improved SO much. It still needs a few tweaks: you can "pre-track" food to plan ahead your meals but you can't pre-track activity. You should be able to plan out your activity for the week but you can't enter anything past the present time. Also, there should be a metric measurement. Most food is now labeled in mL, not ounces. Thanks!

Buggy

The app won’t let me do anything but enter a food in the search bar to track. There’s a big instructional pop-up box asking me to enter a food to track and I can’t make it go away so that I can use other features. I can’t get to my settings or any other feature to use them. Extremely frustrating, please fix.

Recipes

I love all the recipes that are available. I just wish that they could be copied or stored somewhere so I could quickly find the ones I like and use. Sometimes when I go back to find the ones I like I forget where I found them.

Also, on the quick add when putting points init asks for the name of the food, it isn’t highlighted. That needs to be corrected.

I do like the convenience of the app. It’s great!

Game changer

Many years ago I lost weight following Weight Watchers using books and slide rules and pen and paper.

Thank goodness Weight Watchers has kept up with the times. I love zapping bar codes at the grocery store and the tracker is showing much easier than a notebook.

I only took away one star as it has a place where you can see calories and macros of individual foods. I’d love to see it calculated together at the end of day.

Needs a home button

I really enjoy this app and find It to be a fantastic feature and benefit of weight watchers. However while using the app I often find myself having to hit the back button a lot from certain functions. It would be great if there was a button to take you back to the main screen in one button. I love the scanner for groceries and tracking food.

Easy & works!

I love the scanner on this app! It makes tracking what I eat super simple! It only takes a few minutes to track my food & activity everyday and stay on track with my goals! With all the zero point foods I often have a hard time eating all the food to make my points everyday, not a bad problem to have :)

Modify search results

Dear app developers: this app would be so much better if I could search for restaurant items by partial names. I.e. Jersey Mike’s - then search “in a tub” and have all the results show up that include those words in the description. It’s hard to search through every single item just looking for the one item I’d like to input.

But other than that, I’m pretty happy with the app and my weight loss results!

I love this app

This app makes staying on program easy. I can look up restaurants and other items, it has a barcode reader so when I’m shopping I can see how many points a food is, I can create recipes, and see at a glance how many points I have left in the day. I can also look at my history and see how far I’ve come for motivation

Love it

I love this App because it's so easy to enter your food. Once my database was filled with my normal foods, it only takes a few seconds to record. There are a lot of brand names too which takes the guess work out of tracking. Also many extras like exercise videos, sleep help, recipes. Also points to earn products.

Really helps me stay on track!

It's on my phone. I track everything with the app. Most everything I eat is already created by other users. Activities are really great! Laundry, housecleaning, moving my Mom-I got points for everything I did last week. I do find it easy to navigate. I love FitBreak too but have a lot more issues with it.

WW app makes managing my weight easy

Being able to track what I eat, as well as what I'm thinking of eating, so easy. Tracking exercise is likewise easy even though I don't use a 24/7 data transfer device. Creating and finding recipes is also a snap. Finding and giving support through social media is a real plus.

Easy peas💜

I love this app! It’s so easy to track what you eat and keep yourself accountable. It keeps me motivated! I love the purple and all the zero options I have to choose from. I have lots of good choices and know I am in the right track in my eating and my physical well being. I’m hitting over 11,000 steps a day on average and the weight is starting to come off!

Saved Foods

Why has the saved food section been changed? Now you have scroll through the list. It was much easier to find saved items when listed alphabetical. If items have been saved, you should be able to type name in search bar instead having scroll through list.

Most other options are easy use.

The App makes this journey so much easier!

This App is so user friendly and so helpful! Staying within my points is a lot easier than I thought it would be. I’ve always known a food journal is key to loosing weight. I’m also enjoying being able to plan my food days ahead and I can’t wait to try all the amazing recipes!

Comparing” like “ products

I find this app so useful when comparing packaged foods I am buying. It is so easy to use and gives me incentive to be an educated consumer rather than just buying the same products I purchased in the past. It is also useful when I am preparing old recipes; now I can adjust ingredients to produce a favorite that fits into my program.

WW

Know calorie counting is discouraged under WW but it would be helpful if at the end of day I had a general idea of number of calories consumed. I could tally each day but unfortunately system doesn’t calculate calories when we create a recipe. Just my thought, when people on WW comment they can’t lose weight feel it’s because of all the free foods. Free foods have calories!!

WW app gives me the support I need

I love this app. It’s not just about food tracking although they make it easier than any other app I’ve used. It’s all the support and other things that make it great. Healthy food ideas, alternative ingredient recommendations, exercise suggestions and more. It’s just so great and I’ve been the healthiest I’ve been in years.

Love the WW App

I love the WW app. I use it every day and it has helped me keep on track no matter what is happening in my life. Some days I use all of my points and some of my weeklies, other days I have points left over. It helped me lose weight in the beginning and now it keeps me balanced and accountable and let’s me happily go about living my life and maintaining my weight.

One day at a time

With the new weight watchers app I am able to track my food track my activities and really identify the areas I need to work on. Switching from high point foods to lower point foods has been easier and I feel like I am not missing out. I am dropping weight slowly but making permanent changes to my life! Feeling really good!

WW phone app is great

I get everything I need in this application. This includes weighing every day, giving me my points using the barcode, entering it manually, and reading articles or different recipes whenever I want. It is very easy to use, and is one of the best apps I’ve used over the years. They are constantly updating it to make it better.

WW app

This app is truly amazing. It makes it so much easier than ever before to stick with the program – – it’s easy to track, easy to find points for your favorite restaurants, easy to find new recipes. I love it! I especially love the barcode scanner so I can determine whether or not to buy a product. Thanks for including more search fields.

The ease of it💓

I have been with the program for over a month and have hesitated doing a review. To be honest I never do them...unless it’s necessary. I love the app for the ease and looking up items and tracking. The ease to recipes and community building is great. I’m happy to share I’ve lost and love this program. The app just makes it easier to attain your goals.

Keeping me Honest

I find myself accountable to myself while using this app. I’m not perfect (not even close), but at least I have help assessing how to better behave with food selection and activities. It also helps me remember that I can take a break or ask for a little help when I need it. This is more than a diet, it is an education in self reflection and behavior.

Weight watchers on going weight loss!

Weight watchers is always an ongoing road for me. I enjoyed immensely and I would recommend to everybody I meet.I’ve been up and down with my weight but I’m trying to stay consistently at my current weight i’m a lifetime member. As of now the summers coming I like to lose another 7 pounds wish me luck! keep on going with weight watchers!

The app is a must!

It’s so nice to have everything you need at your fingertips wherever you are. There is never a question as to how many points something is or whether or not you should eat something if you want to stay within your plan. I would recommend the online weight watchers app to anyone, give it a try!

Pretty amazing app!

My husband and I love this app, and he is not interested in losing weight, but is diabetic. We have found some of our very favorite recipes on this app that we use often. I find it so easy to track my food intake as well as my activity. It pairs with my iPhone app for health so well, and lets me know how many steps I can count for the day. Pretty amazing!

Success Oriented!!!!

Before I te’d request to rate this app, I had been thinking a few days ago that this app had so many sources to reach out to. In every facet of this journey to lose weight and get healthy, I can go to my WW app and there are suggestions on how to face any stumbling block that I may be facing. There is encouragement all along the way. Would highly recommend.

Tracking activity is too hard and glitchy

When it comes to keeping up with the diet side of Weight Watchers, the app is helpful and easy to use. Then when you slide over to the activity side of the app, it glitches half the time and the workout video section goes into and either white or black screen that sometimes loads and sometimes requires you to exit out of the app and hope it works a second time.

Exercise and WW in general

I love the fitness videos especially since I have been unable to go to my indoor health club. They are challenging and you feel as though you get a great workout. I have lost over 11 lbs since COVID and I am close to where I want my weight.

WW has been working fir me in general as it keeps me in alignment. I tend to recommend it to many of my friends.

WW App is the way to go!

I just joined again and using the app is so user friendly. I can find what I need at the tips of my finger. I love the way I can scan barcodes so I can make sure I am on track with my points. Everything on the app is self explanatory and I love that you can also use to access workout videos. A great tool to have on this journey. Thanks WW!

So Easy!

Love this App! Had done WW before going to meetings, but now I couldn’t find one that got my schedule. One of my patient’s lost a lot of weight, he told me about the App. I got it that day, been about a month, have lost 11 pounds, ten more to go. It’s very easy to navigate and love the Recipes and Restaurant options. Plus on Connect, I have learned a lot of good tips and food options. WINNER

In Love with WW

I am in love with a weight watchers app. I’ve tried many other things and none of them have worked for someone that’s over 55. Weight watchers app is the first app or thing that I’ve tried that has actually WORKED!!! It’s the magic wand I’ve been looking for and probably the easiest program that I’ve tried. Down 8 pounds in five weeks. 🤩

Easy

I love this app. There's some bumps in the road that need ironing out but overall it's fantastic. Easy and fun. It makes losing weight easy. Thanks!!

I battle with the recipe making part. Every time I try to put how many servings, it won’t let me do that. Upsets me all the time.

You need to get the recipe part fixed. When ever I try to put in how many servings, it freaks out

I love the system

For me counting calories has never worked because it stressed me out. The points system doesn’t stress me out and I don’t feel as limited. If anything I feel more informed. Everyone is so supportive and there are great resources. If counting calories isn’t for you I would definitely give this a try because to me it made a huge difference.

Great technology

I love this app. I use it multiple times per day to track what I am eating and managing my smart point budget. The scanner is a very handy tool that has changed the way I shop for groceries and has helped me make wiser food choices. The restaurants food list is also very valuable in helping me make smart choices and know what I am consuming.

Healthier and safer than the south beach diet.

Getting a great results from the WW app. Down 25 lbs (201), in just nine weeks. Looking to maintain weight control once I hit my goal weight, with weight watchers app. South Beach just kind of let you wing it after your weight is goal is reached, so I think weight watchers will be a great tool to help me maintain my weight goal at 195. Two thumbs up for weight watchers apps! It is a life style!

40 Plus Years on WW

I’ve been a WW on & off since 1974. I also made lifetime in ‘74. So I’ve seen all the changes in the program. I’ve been up & down with wt. during those yrs. Live the program as it works! The app. has been one of the best additions to the program. You always have someone to talk to & you can follow others journeys & never feel alone.

Keeps me in touch with my why!

I love tracking and being able to check how many points certain foods are at a restaurant. It makes me feel less restrictive and like I can actually do this and still enjoy the foods I love.

I also love the connect feature and the opportunity to be inspired by other members and to encourage them!

Making life more simple and fun...

The WW app has been a real lifesaver because I have a constant reminder, when carrying my phone, that "I can do this." It's almost a game to see and check my progress. The food and restaurant lists are very good. The measurement options are very handy. The reminders are so helpful. And I've loved using the scanner. Thanks for all the help to be successful, WW!

Easy to use

I absolutely love this app. I’ve dropped 16lbs in six weeks. Although a lot of it has been self accountability I feel it helps e think about what it is that I am putting in my body. The recipes are amazing as well. I still have yet to try the exercises but am looking forward to it. The restaurant menu’s really help too! All around 5 stars!

Much improved

This app has gotten better than it was a few years ago by combining the scanning and the tracking together.

It is very intuitive and makes it more fun.

Wish it would have more things in the data base though. Like how many points is a 1/2 lb of light tuna from a deli. Tough to figure out. But otherwise very helpful!

Almost perfect

Would be great if there was an option to track recent foods instead of just frequent. Usually I make something and eat it a couple days in a row so it would be easier to just hit a recent button instead of having to type in the ingredients manually each time.

Members need the ability to edit our comments

Your new assessment is not working in the app update.

Please make it possible for members to edit comments made on other member’s posts. Some of our comments look ridiculous because of typos. You should give us the ability to at least appear to be literate and not all thumbs.

We do apologize for any difficulties that you have been experiencing. Please email us at Resolution. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

Success on Lifetime

Right now doing the cove it 19 timeframe it is really difficult to stay on program, and yet I have been able to maintain my goal weight for the last 16 months.

Are use the app daily and log everything I eat, I do sometimes go over my points but never over the extra ones

Love the app and truly I am an extremely happy WW lifetime member.

App is great!

I read a review that praises this app and how it has improved over the years. I agree. Someone else complained about the problems he or she was having and I believe that it was their internet connection that is the problem, not the app, because I never have those issues! Anyway, I like the app and recommend it highly!

Not happy with the Wellness Wins!!

Like the app but very annoyed that you can only use the money off your purchase of products only once. If we earn the points why are we prohibited from using this item again. Feel it’s very unfair.

Please reconsider this. During this time we are in it would be very helpful to many of us.

Do Your Part!

Keeps getting better!

We do everything on our phones these days and weight watchers has kept up the pace. I love being able to browse restaurants and use the scanner. The app provides a forum for member support and encouragement that supplements , or for some, takes the place of meetings. I love it. I love that WW responds to users and are always improving the app.

Fun, easy to use and really helps keep me on track

I love this app, especially the fact that I can take it into the grocery store when shopping. It makes everything better. I also really like the ability to connect with other WW members- always discovering new features. And I love creating and saving my own personal recipes.

This program works better than any program I’ve ever used!

I’m not always working the plan but when I do I feel strong and confident. I continue my membership because even if I miss a few days of tracking I know that coming back to my app and getting back on track always makes me feel better.

Wonderful Tool for Weight Loss

I have tried to lose weight most of my adult life. I tried multiple different programs and failed. I finally decided to try WW and I was surprised to see how easy it was to track my food and activity all in one app. The app is easy to use and you can even set up you Apple Watch to track your points.

Weight Watcher Ap

I think it is an excellent addition to the program. However, I feel you should have more directions online. When there is an “Ap Academy” more concentration is placed on the new users rather than those who wish to expand their proficiency. You need a written handbook. Thank you for the opportunity to express my opinion. Jane Wojciechowski

Still very disappointing...

I have tried the WW app several times, each time hoping it would get better. First problem is that it wouldn’t register my latest weigh-in no matter how many times I entered it. Next and bigger problem is that if it promotes healthy eating, I should be able to find fresh fish in its choices - no halibut, haddock, sea bass, or grouper. If I search on fish, I get canned fish options. Also couldn’t easily find some veggies and why isn’t there a list of frequently selected foods like other apps? Didn’t renew and will never again. Better ways to lose weight.

WW reinvented itself and it’s for the better!!

I am what you may call a Weight Watchers repeat offender. I’ve tried it several times in my past but with the fault of my own I fell off the wagon. I re-joined recently and I love the new program and new app!! There is so much more support and resources now and so many different ways to track and see your progress.

WW app

The app is very easy to use. Love the barcode scanner.

Two things I would like to see changed-

1-The ability to zoom in on people’s posts. Sometimes the pictures of foods are hard to see but you can’t make it larger

2-when looking up restaurant food there is absolutely no order to the items. It would be helpful to have them listed alphabetically or but point value.

This app changed my life

I go to meetings each week virtually and I lost 55lbs in 10 months to reach lifetime :) I track everything I eat and drink. There is a water tracker and a social media community. You can easily scan food items to see how many points they are and decide if it’s worth it to eat it. Allows you to eat anything you want :)

So user friendly

The app works great and is so easy to use! Allows you to add the information to calculate points for anything you need to add for a recipe or any store bought item that doesn’t scan automatically! The app is fast so it doesn’t slow you up when grocery shopping! I am very pleased with this app that I use on my iPhone!

A few suggestions . . .

1) On App under Snack section add a water section by cups so we can track daily H2O consumption w/o leaving app or using another tracker.

2) Partner with jeweler, Brighton, and have rewards spendable on their jewelry (necklaces, brackets) so members can create wearable jewelry with the ‘proud moments’ wins. I bought a long chain put my ww tag and my two most recent weight loss bars. I love it and many people have commented on it - w/o knowing it’s WW, other times it has been recognized and I hear about another members journey or success.

3) Put bar codes on weekly handout recipe for ease of tracking with app.

PS-I’m a WW member but also a Marketing Content manager looking for next permanent role! Would love to work for WW remotely!

The app

I love the app but The only issues I have a problem with is the type of devices that you can link automatically I have an Apple Watch instead of the Fitbit I think both devices should be automatically accepted. I only see that the Fitbit is more compatible. I don’t want to have to purchase two devices. I currently have to link my Apple Watch using a application link to the data app.

Being Quantitative Helps

For two years I tried to eat healthier and get healthier outcomes. The best I could do was not get worse. This app is a tool that enables me to be quantitative, to actually measure. The results are healthier eating and healthier weight. The zero-point foods make it much easy than years ago. My eating prefs are changing and my physical activity is up. I strongly recommend this app.

Keeping it simple and on track

I love the WW ap. It is so user friendly and has the answers to all my questions before I ask them😀I’m especially impressed with the bar scanner. I can scan foods I have even bought at place that have their own bar codes. Keep up the great work and you are helping us with out weight loss.

Very helpful!!

Would like to be able to import recipes from Cooking Light, Eating Well etc. That would really be a real timesaver.

That said, this app helps me keep on track and makes tracking, which is essential, very easy. Many thanks!

Also would like to print recipes from the app, the inability to do this is VERY frustrating.

Thanks for listening.

Couldn’t do without it

The app makes WW possible. It’s how I manage my daily points, track my habits, get recipe ideas, and connect with others when I need motivation.

If there is one improvement that could be make, it’s the product scanner is a bit glitchy. Sometimes it works and sometimes the app will freeze. Ugh! This is frustrating when you are grocery shopping.

So easy and handy to use!

I love this app! It makes it so easy to shop healthier! I even use it to compare two brands of the same thing to determine which one is lower in points and will help me stay within my daily goal! I also love that I can manually enter my own recipes and have it calculate the points so I know exactly how many points are in a serving.

We apologize for any difficulties that you have been experiencing. Make sure your app has the latest update installed. If you still have a problem, please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

On the right track!

I love this app! The first day I used it I could see where my problems were! So instead of three tablespoons of butter (yes, I was using that much—I so love butter) I cut back to one. I always seem to have a few points left around bedtime so I can have my “sleep thru the night” snack now that I’m not piling on the butter. Also stopped eating a whole avocado 🤭

Great program and app!

I have been using the WW app/ program for 8 months and have lost 60 pounds. The app makes it easy to research and plan food for cooking, shopping, and at restaurants. I also love the great support from the WW community that is accessible through the Connect section of the app. This app has definitely been a key to my success on this weight loss journey!

Great app for the best weight loss program

I love the functionality of the app and appreciate that it is always changing to integrate the latest science and technology. I would love to see more easily accessible information about restaurant items. Rather than just searching through every single item in the database that has the restaurant name in it, some better organization and the return of cheat sheets would be AMAZING!

Awesome! Would like a sort feature in Restaurant entries

The app is awesome! It’s amazing how much it has available at my fingertips. The only thing I’d like to see is in the Restaurant section, once you select a restaurant, I’d love to be able to sort by points and/or by food entry. The restaurant meal lookup feature is so valuable to keeping me on track when eating out. THANK YOU! THANK YOU! THANK YOU!

I love the app!

My favorite part is the barcode. I used it all throughout the food store last night. I was so surprised to find out that things I had always eaten 2 or 3 times during the day for a snack like trail mix were 10 points! No wonder I gained! I also love the restaurant guide so if I’m going out I can plan my points for the day and not feel left out. Thank you WW.

Loooove the WW app & online digital program

I love the WW app and the Digital Online Plan I’m on 🤗 It helps me to stay on track & plan my meals with the points system. And using the list of zero points foods, as well as tracking my fitness points, makes it really easy & fun. I love it that I can eat anything I want to on the plan 👍 The WW flex point system is really helping me on my weight loss journey! Thx WW 🤗💖💕

It works.

If you stick with the program as outlined here you’ll find that it works. I don’t think it works any better than the old pre-internet version that depended on weekly meetings and on people counting points on their own with pencil and paper. And I’m pretty sure that, even taking into account inflation, it is more expensive. But it works.

Plus button missing on new update

Entering Activities are more confusing than ever. I looked for two days on how to enter my activities since the + sign was missing. Terrible update in that regard. Now we have to guess what WW calls a specific activity in lieu of looking through a list. Bring back the + icon so we can see what activities to use. Historically I’ve called an activity one thing and found I was unable to enter it because WW didn’t have the same name, so I looked it up on the search list and found something close enough. Now it’s anybody’s guess. Not good. No stars.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

--WW Customer Care--

WW is great!

Easy to use and big help to my weight loss journey. Food search is fantastic and great recipes. Restaurant points is big assist but just wish menu search within selection was easier as seems you have to match menu choice exactly. It would help if in alphabetical order or at least grouped by breakfast, lunch or by categories like appetizers, salads and entree.

The app to a healthy eating lifestyle

I like the app ease of use, information that it stores and allows you to see on a daily basis how you are doing. It combines all three aspects - what you eat has a direct effect on weight using the points, exercise that you do and shows you weight changes and how the weight is a direct result of your daily point usage.

Great program. App could be tweaked a bit.

I’ve used the app in conjunction with the WW program for a little over a year. Extremely effective & easy weight loss & maintenance.

There are a few suggestions/requests I have for the developers:

I would love to be able to see a daily summary of macro & micro nutrients. Although the ease of the WW program is to count points only, it would be helpful to see if the point allocation is mostly carbs or fat, and to see fiber intake.

A simple add for tracking water intake would be appreciated.

For the social media “Connect” part of the app, please eliminate the trending section & displaying the number of “likes” a specific post receives. This feels a little too much like an unneeded popularity contest with the app users.

Makes tracking so easy

This app is amazing!!

I can scan any food before eating so I can see the points

It has so many recipes that I try 2 new ones each week. There is so much variety

I thought I was eating healthy before I got this app-what a wake up call

I am now losing weight faster than ever and I am eating the right foods without being hungry !!

Staying Accountable and Accurate

The WW mobile app continues to get better and better. I love the recipes and the ability to look up different foods using the barcode scanner. I’ve even added recipes and the app has helped me customize ingredients when the points for my recipe seem high. Now that the program is so flexible it’s much easier to track than it was 20 years ago, too.

Helping me stay on track

Adding my food and activity helps me stay on track and remind me to make better choices once I see the point value of some foods! It also helps portion size control...you can still have some more calorie laden food but consider a much smaller portion to keep within the points allowance for the day.

Nothing beats Weight Watchers !

I have tried many other options, including doing it on my own and nothing compares! I lost 25 pounds using the app, and it was quite easy, so I thought I could do the maintenance on my own. Guess what, I couldn’t and have gained the weight back.

Okay, the monthly fees are higher than I would like but it works so it’s worth it to me.

If you have been struggling to lose weight, use this app!

Great app... as long as you’re Online

I really love this app & how much it’s helped me in my weight loss journey. However, I travel a lot and am unable to track my meals or to see how many points a particular food or drink is right away when I don’t have an Internet connection, such as when I’m on an airplane or in a place with no or bad Wi-Fi, which is a little frustrating for me. Please make this available Offline.

Good App But Some Difficulty

Good app but I have had some difficulty maneuvering putting in changes for activities. I did sync my iWatch and I’ll see if that helps. Somewhat of a learning curve and I’m pretty good with technology. But other than that it does motivate and I have lost 3 lbs this first week! WW is an excellent and easy program to follow and it is a lifestyle not just a diet! Highly recommend!

Easy to Use

I love the WW app. itself it’s very easy to use! As for the program...well the jury is till out on that. My first week I dropped 5lbs and had not dipped into my extra points. My second week I gained 2.8 back and did dip into those points. I am strict with my counting so I’m baffled. I’ll stick with it for the 3 months and see. Hopefully I’ll have lost 20lbs in the end.

It works!

This new WW Freestyle program works! I use the app to keep track of my points and watch my progress. I love the scan for when I am shopping. It allows me to check a food before I buy it. It’s amazing how it opens your eyes to foods you think are ok, and then you see how high the point, calories and sugar really is.

Can’t wait to reach my goal and I know I will!!

WW App is sooo helpful!

I get all of the information in one place to make mindful decisions about eating and activities. I can look up restaurant menu items, scan barcodes, or look up recipes before I eat. I can eat as much fruit and veggies as I need to feel full. The Connect feature allows me to view and chat with others on this journey which is a Great motivator!

Really like the new program

I like the new design and program. App is much more user friendly, especially since it allows us to scan items and see other members entries. I like that the focus isn't on exchanging fitness points for food. The connect feature is awesome. I love seeing everyone's before/after pictures. Very motivating.

Returning after a break

I had met my goal, but didn’t want to check in once a month; so I canceled. Months later, I was beginning to inch back up, so I re-joined. All the information I had in the app from before was gone, meals, Weight journey, everything. As much as we pay monthly to use the app, you’d think it could save all your information, under your member number, to use in the future.

Love the program and the app

The app has improved so much over time and I love the ease of everything available. However I didn’t give it a 5 star because I truly think going back to tracking water would be very beneficial. Yes it seems like an automatic thing to do but it’s not for many. We need to drink more water for many health reasons and a simple water tracking system would be amazing.

Diet Friendly

I gave this app 5 stars because every detail of the foods are listed for easy calculations. Descriptions are pretty thorough and if it has a barcode there is no guess work involved.

Recipes with explicit details of measure and ingredients.

Track weight loss easily.

This app has everything but determination and will power. That is left up to each individual.

Summary info

Upgrade would be to make daily and weekly summary of nutritional information, particularly sodium, carbs, sugars and calories.

Upgrade #2 Searchable by product. If I want to buy a lower point mayonnaise than my current brand, search mayonnaise and result lists in low to high point order (perhaps alphabetical for equal point values) brand name and type (olive oil based, egg based, etc) so I don’t have to barcode scan every type.

WW mobile

I love this app..I have it on my laptop,iPad and iPhone .

The barcode scanner is so much better than it was a few years ago. It’s perfect for shopping and choosing the right foods.

My favorite thing is being able to send a message via FB messenger and getting an answer shortly. I was so happy to use that feature since I don’t go to meetings in person.

Leslie

Would love it even more if...

I would love the app even more if it didn’t make me take the quiz every time I log in. I have logged out and re started the phone and logged back in. I have deleted the app and downloaded the app again and it still makes me take the quiz every time I log in. I am also a breastfeeding mother and I have to edit that setting about 4 times a day...:/ other than that pretty niceeee

Recipe uploading!

For the most part I love this app. It’s intuitive, easy to use, and packs a lot of functionality into a clean interface. The only thing missing is recipe uploading. I would LOVE to have the ability to upload recipes from a website and have the points calculated. (Ala paprika’s ability to load a web page and generate a recipe)

Really great way to keep track

I use the app to track food, sync with my Fitbit, log my weight weekly, and evaluate my eating choices before I bite. I especially like the barcode scan feature, and use it regularly. Putting a value on my activities tracked by the Fitbit gives me added incentive to move. It is all working...I have lost 13 lbs in 2 1/2 months!

Better than last year by far!

Easier to use, easier to search! Having inspiring stories and reading others experiences is great. The restaurant search is a bit cumbersome. When you are at a restaurant, you need to find things easy and quick, I found the search to take a while to narrow into the items. Keep improving, this is a good track to be on for all of us!

Love WW!!

my mother has been a WW leader for years and I've never been able to get with the program. since moving out on my own, I've gained way too much weight & my mom mentioned the new Smart Points plan that focuses on better eating. Yes you can still eat whatever you what! I love this app!! I love that I have my phone in hand at the store & can scan all my favorite snacks.

Weight Watchers

Years ago I lost 55 lbs during a year with WW. Since menopause and a total hysterectomy, I’ve gained 25 lbs, re-joined, and so far I have dropped 10 lbs. The program is much easier to use this time.

One comment: I strongly disagree with the name change from Weight Watchers to WW. It doubles the number of syllables and is hard to pronounce. It does not reflect the meaning of this fine program.

Monica

I started my “journey” 9 days ago and I’m finally doing it. This App has been wonderful and encouraging and helps me stay on track. There’s been a lot of changes and it’s making me stick to it.

I feel like I finally have control and I’m excited to lose the weight and be successful. Im don 12.6 lbs and going strong. I have 130 lbs to go and I’m going full steam ahead!

The WW App

The app has improved so much! Being able to build a recipe is the best feature. Now I can use a recipe I have and find out the exact point value rather than guessing. The activity tab and the improved scan feature are both great. I could go on and on about each feature and the improvements made! Well done WW!!

Ms

I use the ap many times during the day and love it but wish more restaurants included. My only complaint is when I enter in an item to search it many times brings up all kinds of items before item I'm looking for - example salt - on my iPad about 10 items came up before "salt" and that happens with a lot of searches.

Love it

I started using the App last week and it is great. Easy to keep up with your points and the point system really makes you think about what you eat. My favorite thing with the app is the scan feature. It takes me longer at the grocery store because I like scanning items to see the point value. Love this app.

Good not great

I love the ease of some of it and it encourages me to track with the visualization of your points and weekly points available and so forth. I am a fairly new user but so far it's rather difficult to enter some things that are homemade or not in the system. Also I'm surprised a sirloin steak at Texas roadhouse for example is not in the system? Sometimes it's a guessing game but I realize it's hard to have everything in there.

Love the app easy to use

I do have to check other members information for foods as I find many inaccuracies from people but it’s easy to correct and add my own. If an item doesn’t appear I simply break it down and add it myself. I haven’t noticed any more battery usage from this app over another. This is the best way for me to stay on track.

Frustrated!!!!

The app is essential to my following the program on the go. However, it’s absolutely frustrating that I can’t delete an activity on my phone or on the website. My FitPoints are thrown off because I can’t erase erroneous data. Now I have to remember how many real FitPoints I have since I cannot delete activities. Please change this ASAP!

Love it!!!

This app is very detailed and able to find anything you’re looking for. I was concerned before signing up about the availability of information, and I’m pleasingly surprised. It has details of foods, recipes, help from others, your own personal plan including activities and easy to access. It’s definitely an accountability partner! I’m glad I signed up.

Best Program - Best App!

First of all this Weight Watchers program works! The WW App makes it so much easier too! From tracking food, scanning barcodes for points, the food and restaurant index makes it easy to eat out, and the connect is full of amazing inspiration when you can not make it to a meeting! Highly recommend this for anyone who is thinking of joining!

App crashes a lot

I love using the app and it has a lot of amazing features. However, it seems to be crashing quite often. I get “check your connection and try again”. I thought it was my phone but I now have a brand new phone so I know it’s not my connection. I have no issues using any other app so I am inclined to believe it’s this app. This is the third time download the app and starting fresh. If this issue is fixed I would give it 5 stars!!

WW app

This is the best tool I have found for tracking my eating, it has the info I need right at my finger tips. The connect to others in a quick and instant tool to get daily coaching. We are all in the same weight loss-healthy goals journey. No member to member drama👏. I encourage WW members to connect and find people to follow that can lift them up or drag them kicking and screaming toward a healthier life 😆😆❤️

Hard to get around at first

It’s really a guessing game to get around when first using. I’ve only been on it for a few days. I’m hoping that after a week I’ll remember where everything is. It’s def not user friendly but after help chat I found everything. Now to remember where I found it each time for quick reference.

It's a Wonderful Life

Having the APP so user friendly now, it makes it fun and very helpful to stay on track. I love the weekly check in and being able to put a goal every single week that I see on my first page. The app is extremely helpful keeping the weight off but you have to use it to get comfortable with it!

WW App

This program is great and helps me stay on track. I especially like being able to determine the point values between programs. We have two family members following different programs-one green and one blue. It’s great to be able to toggle between point values. I began WW in 2014 and have been Lifetime since 2016. WW just keeps getting better and so does their APP.

This App works for me!

I’m technically challenged. Some of this online stuff confuses me, but I don’t require a lot of motivation. And I don’t like to count calories. What I know I need is accountability. And this app helps me be aware of portions and balance. This is the best tool I’ve found to help myself loose weight and be accountable by the weigh in day to keep going. I’m slowly going down toward a normal weight. PTL!

Love the WW app

I have done Weight Watchers in the past. The app makes it so much easier to log everything. Sometimes I look something up on the app ahead of time and make different choices because I don’t like the points value. It’s so helpful. The only thing that has taken me a few tries to get back to is logging my recipes.

Great Tool, great program

I use the app many times a day to track food and activities. WW has a great program and together with the app and the meetings I lost 42lbs and I'm at my goal weight. I haven't been at this weight for 30 years. The app is easy to use, not buggy and is an important part of my new healthier lifestyle. Thanks WW, you really helped me improve my life.

Love the app

This App is the best I absolutely love it it makes tracking so easy I hope they don’t make any changes to it it’s perfect the way it is . The WW program absolutely eases the challenges of losing weight. I don’t feel deprived. I eat what I like, and the app keeps me honest and aware of portion control and daily limits. Down a little more than 8 pounds in five weeks

Nevr2late2start

Enjoy using the App. very much! Love Connect!!! Would like to be able to go back a day if I forge to sync my fit points or log a meal. Also being able to log more then one food item at a time would be great. Lastly, seeing nutrition totals or goals would be very helpful. Especially, for those of us on any restrictions like sodium or carbs.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Good App for Tracking Points

This app is great for tracking points. It is not the most user friendly app and if one is somewhat technologically challenged, it will be frustrating. But once the idiosyncrasies are learned, it is good for tracking and for finding great WW recipes. It just needs a LOT of work on making it easier to use. Great content but hard to get to it and not intuitive at all. It can and should be reworked to make more sense and then it would be dynamite!

WW for the Win!

Love all the content. Wellness support at your fingertips. No excuse for not achieving your personal wellness goals. I especially like the Coaching videos (in live or recorded formats)and the library of restaurant food items. The meditation videos and work out sessions are great too! I have used this app for over two months and there have been minimal technical glitches.

Love app but Workshop points are not appearing

I follow the weigh-in instructions but the 50 points for virtual workshop attendance are not a showing up on the app. I need to call WW to have it manually added. I used to get an email that they the 50 points would appear but that stopped sometime last year. I downed the new version and it has not fixed the issue.

Great job

I use the app at least 50 x a day, tracking food and activity, looking up recipes, virtual meeting, groups. The virtual meetings are great as so convenient and the extra break out rooms great! I have been a member for over 15 years and due to all the resources have kept off 30 lbs. I am in the best health and shape of my life due to my determination and the WW resources and program.

You’re on your phone anyway. May as well lose the weight...

Friends...I’ve been on WW for many years. It’s the only weight loss program that has been successful for me. They are constantly working on the app and making it better. If you want to lose weight, this plan works. If you want it to be super easy, use the app.

App review

The app lets me track my food easily as well as my activities. It keeps me honest with my self, since it is easy to forget what you have eaten when your out at a barbecue and the like. It has also shown me that I can still enjoy myself at any celebration and make good choices. It’s not about the food, but the people you are with.

Scanning

I love this app. It has been a game change an important And vital tool to my weight loss journey. Marketing can be so deceiving, you think you are buying healthy products when in reality they might have the highest content either of fat or sugar. I thought I was eating healthy before, this tool has cast a light where I was failing. Love love love this app and weight watchers program

Great tool!

It has become so much easier to track everything I bite!🙂. My phone is always with me so when tracking everything is here that I need to find out information on points. I can check food at restaurants, I can scan barcodes on food. So far I m really enjoying the ease that this app has given my journey.

New start!

I just love this app. Everyday when I see my points it’s like a brand new start! And if my week isn’t as successful as I’d hoped there’s a new beginning each week as well.I can’t believe all this app does, with restaurant choices and connection to others on this journey. It has made losing weight and getting healthy more doable than I imagined. Thanks WW!!

Program

I like most everything except that I can’t track my daily activity goals without a special device attached ( like the Apple Watch, etc.). I just started back on Thursday and accrued 40 minutes of moderate activity, but it didn’t count for anything bc I didn’t have a special device to link it to. I generally walk at least 30 minutes a day and want it to count!

Here to stay

I love being back with WW. Everything I need to continue my Journey is here. I track my weight, I look up recipes and I get inspiration from the other members here who post their struggles and victories. My daughter and I are members and we share info on new ways to cook things and and talk about we read on WW. I lost a little over 20 pounds since returning.

Annoyed

I am so annoyed with my ww app right now for the last two day the fit on part of the app has not been working. Except for yesterday when I logged out of the app, deleted it, turned my phone off, and then downloaded it again. I tried that again this morning because nothing was loading and now it is telling me that when I try to log in it doesn’t have my email on file. I am a lifetime member and I depend on this app as silly as that is. I generally love this app I just wish it would work.

WW and this app helped save my life. Since 2008

WW and this app been an integral part of my wellness journey since 2008. I had to get my health in check after a heart attack. This app and the lifestyle it encourages helped me lose weight and keep it off. I’ve been able to find consistency in my weight loss journey. I appreciate evolving features, and tips/options. Keep up the great work, WW.

New WW program

I’m on the blue plan. I am finding it easy to follow. I track every meal. I have purchased many WW snacks and other products that are portioned for me, and that has helped much.

I set in my mind that I would succeed. I have lost 27 lbs. in 2 1/2

Months.. Best ever !

The app has been a huge help.

Try it !

You can succeed IF you make a conscious decision to succeed !

Prudy De Salvo

I’m now at a 36 lb. weight loss.

Still tracking almost every day. It’s what makes the difference for me. I choose my breakfast and light lunch carefully. Eating a little less red meat

Still loving the blue plan.

You have to realize that you will be eating much less of the foods you ate before. It’s not always easy, but WELL worth it !

Love the app!

There are sooo many things I love about this app. I especially love how it continues to grow and get better!

I did want to offer that I am highly motivated by the streaks feature. I’m a person who may miss a a day, but would always go back and track. I wish the streak feature counted regardless of time. It’s more important to keep tracking even if you do it a day after.

My other suggestion I’d love to see is a grocery shopping feature. Something where I can look up recipes and add the ingredients I need to a Ww shopping cart. I would also be nice to have a calendar that allows me to plan my meals and points for the week.

Thanks for listening!

Disappointed in updates and “new program”

I love WW, and over the last year I lost 30 lbs on the program, using the app. I loved it! As usual, I struggled over the holidays, and as I try to recommit, I’m finding myself VERY disappointed in the changes I’ve found in the app. The “new program” seems to me to simply have added clutter and advertising. The app is less streamlined and harder to use, recipes are harder to navigate and less integrated, and I’m really discouraged that I have to spend so much time trying to find my way around a tool that used to work so well for me. Bad move, WW.

WW is the best!

I love everything about this program! I miss the meetings more than words can say. I’m 2 years in now staying at my goal weight, and for the first time in my adult life found something that works! I’m a nurse and when I retire, 2 years from now I’m going to work for this terrific company and motivate as many people as I can to lead a healthy lifestyle.

Sincerely,

Julie Pellegrino

Love the app

Love the app!😻. Makes tracking so much easier than the paper trackers. I’m in my 70’s...and quite frankly, I resisted the app when I first joined. Now I don’t think I could live without it! Love scanning items at the store BEFORE I buy them and finding out the points are too high to enjoy within my points range. Thanks for making my journey easier.

Truly Essential

This app is a must if you want to stay on track. I use it everyday - breakfast, lunch

dinner and snacks. I’ve been able to loose 36. Without the app I truly believe that would not have happened and that I would have probably gotten frustrated to the point of giving up. If you want to loose weight - believe me, you need this app. I love it!

Easy App

I had difficulty at first, scrolling down to track, but now that I understand how it works, it’s easy. I like how a recipe can be edited and tracked. WW has recipes that you can tell were tested for good flavor and without strange ingredients. Find your own plan, and aim for the blue dot! I found it important to know which foods cause my body to retain weight. Tracking helps.

Huge variety

This app and program offers so many helpful tools to get you started and keep you going. I love the barcode scanner and the new meal planning options. The only negative thing I have to say is, with all of these great options available, it can be very overwhelming and difficult to navigate some of the app. However, if you take some time to learn the app, it is worth it.

Helpful and easy to use!

This app is surprisingly practical. It offers so much for those on the weight watchers program, and for those who have achieved life time membership. Everything can be found here from food tracking, to healthy recipes and a recipe creator tool; to exercises, coaching and sharing with other members. Excellent app! Excellent program!

Still chugging along Choo choo

8 months and closer to my goal. Holiday time and baking everything I’m not supposed to eat but I am🤪. I just have to remind myself 20 more pounds to go and I can do it. I gained two pounds over the holidays. I’m not recording my points and activities like I’m supposed to I’m pulling myself back up into the wagon and finishing my journey Prayers to all in these times.

It works!

For years I struggled with my weight. Tried every diet but nothing worked. One day I decided to give WW a try. I was reluctant to buy into the kool aid thinking it was just another bogus plan. Wrong. Not only did I lose the weight but keep returning when I put on extra poundage. Weight loss doesn’t happen overnight and neither does weight gain. WW provides a sensible plan that works.

WW

I am not that sophisticated with the computer but I am finding it really easy to use this app.

I love looking up how many points I’m eating in restaurants and grocery store.

I’m also enjoying watching my journey.

This program is easy to follow and the weight does come off. I have done every diet you can think of and this the best to follow and make a way of life.

I like it.

It is really helpful for me to keep track of my points on the fly. Decent setup. Could use a few tweaks like being able to follow your friends and share recipes or tracking on foods with my wife. This way we could divide and conquer a meal quickly if we were eating something not in the tracker. Syncs to my Apple Watch seamlessly. It is a good app.

New update is too busy!

Can you please tell me if I can go back to a older version of the app? The new update hardly ever lets me track my weight until later in the day. That is very annoying being that I wake and weigh about 530am and I want to start my day. Then what’s up with that new “set a plan” that the app forces me to set before I can go forward and do anything else. I’ve been with WW quite sometime paying for this service and this is my first time ever not liking something enough to actually complain.

Love myWW app!

I love this app... it certainly helps me with a lot of things going on in my life.. whether it’s freaking out over COVID 19 and how to deal with the quarantine issues or what to make for dinner!! Creating a recipe is so easy and toning it down so you don’t feed yourself too much fat and sugar..it’s easy to use and if you get confused... no problem! Just get on chat for a big help!

Food search needs improvement

I love the app. My only issue is the food search. I usually have to try 2 or 3 times before I can find what I’m looking for. For example, the other day I was searching for oatmeal and it pulled up popcorn. One key word should get you in the area you’re searching for. Food search needs improving.

Weight watchers anywhere!

I use the WW app everywhere, it’s easy to track my food, and with my Fitbit connected I can track my activity as well. I really enjoy Connect where I can read about the weight loss journey of other members, they are a source of encouragement. I encourage my friends and family to to join WW and use the app if meetings aren’t their thing.

Connection issues

I cannot get on now. I keep getting a “something went wrong, check your connection and try again” error. I uninstalled and reinstalled the app twice and rebooted my phone, but I cannot log in.

Update 10/23: App is crashing when it opens. I uninstalled and reinstalled the app and it still crashes. It was working fine this morning until 11ish.

Love the app!

This map makes it so easy to track and monitor what I eat. The ability to use Siri with it makes it that much easier. I also love that I can create my own recipes and get the points with it. I no longer go to the meetings and find that I’m able to do the digital process and get everything I need right here with this app.

This works!!

I am happy with WW this time. I had used it before but the additional help of this app has greatly improved my weight loss. I really like keeping track of the meals because it keeps me on track. I can put any food item in the search line and find the it or at least something similar. This app is great cause it works!!

Great App

I’ve been a WW Member for several years and love all the changes it’s gone through to be the best it can be. One thing I do miss is the tracking reminders we used to be able to set. Also it would be great if we could make notes on each day like a journey and review those notes on a calandras to better track our habits.

Love this app!

I am still using this app daily long after hitting my goal weight. The food tracking functions couldn’t make it easier, the recipes included are a big bonus. And I enjoy checking the connect sites to learn about food finds or other good recipes people have discovered. All in all a great way to stay healthy using WW.

Weght Watchers helps keep me on track!

I have been a member since January 2018. I lost 30 pounds on this program. I switched to maintenance mode about a year ago and continue to use the points system to keep me on track of my eating. It also helps me maintain a healthy weight and diet. I would now consider myself a lifetime member as I am proof the program works.

Quarantine lifesaver

This app has really helped keep me on track throughout the quarantine. I see posts from so many people about how much junk they’ve been eating over the past few months. The app forces me to be accountable for everything I put in my mouth. I think about what I eat and if it’s point-worthy. Thank you, WW! Down 57 with no gaining since January

Great app!

Everything I need to work the program is right there in the app. WW points, meal tracking, helpful articles, support, forums to talk with other WWs, Zoom connection for my virtual meetings during the pandemic — it even keeps track of my Fitbit data. It’s the best weight loss plan, and the best weight loss app, ever. I speak from experience— I’ve already lost over 60 pounds!

Love the program!

Never thought I could be losing weight by eating any kind of food, I can even have desserts!! The program helps you to be more conscious about what you are eating and the right amount of food your body needs. I definitely recommend to anyone who wants to have a healthy eating lifestyle without stop eating the food you love.

Sometimes food choices won’t load

The only complaint I have about this app is that sometimes, I’ll type a food into the search bar and either no choices will come up or choices that are not remotely like the spelling will come up. It can take several tries of clearing out the search bar or going back to “home” to get the search to work properly.

Wackyjaclie253

I still don’t like is when I’m scrolling down to track my food the “TRACK FOOD” button is too far down and it causes me to accidentally hit the food measurements making me have to reset the measurements.

ALSO,it’s annoying after l post the first item for breakfast the app interrupts and tell me I’ve tracked so many breakfasts in a row. This is annoying and slows tracking down. It’s not needed.

Improve Connect

Two things that would improve Connect:

1. If you could click on someone’s reply to your comment and see the whole thing. Now, you have to go back through all 300 or whatever comments to see what they replied to. This drives me crazy.

2. If you could highlight a comment so you could copy and paste it.

Great service - frustrating app

While I love and have continued to use the WW platform several times in the last 10 years, I’m quite frustrated by the clunky and under-integrated app. I wish the app had a smoother, less cluttered UI. More importantly, I wish it had better integration in the iOS system: a widget, Siri shortcuts, an Apple Watch complication, SOMETHING. I wish I didn’t have to open the rather slow app every time I wanted to check my numbers or add some food.

Easygoing

This app is amazing. Tracking food is so easy. It’s educated me of just how many food items I used to eat daily, weren’t beneficial to my health or weight as well as making me mindful of my current eating habits and choices. I’m loving the new WW program. No more trying to kid myself that I can live on smoothies or drinks the rest of my life. For me, this is the program and solution!!!!!

Why was the Apple Watch APP changed and made worse?

OK, I gave the iPhone APP a 5, but you changed the Watch APP and downgraded the functions! Among other things, you can no longer use favorites and you can’t ask it to search for a food item, both of which make the current APP useless! The Watch APP gets 1 star at most! How about explaining yourselves.

WW App

I sometimes suffer from what I call “Tracking Fatigue “. But I work through it every day...Most days it doesn’t bother me at all because it’s just part of this journey and I consider it the most impressive and important tool that WW has given us..I’m a lifetime member, and plan to stay that way..🤗 now struggling a bit with having to be at home because of virus.....

Produce/ Good Health Guidelines tracker please!

I love the app and feel that it works well. I appreciate the new water tracker. One wish that many hope would come back is the tracker that we had during Points Plus. Being able to fill in items for the good health guidelines will certainly put them in order of importance for users. Please do this next!

“My Day is currently unavailable”

I really like the app when it actually loads and works. It has helped me with weight loss and portion control. However, I have to constantly delete and it redone load the app because it keeps saying “my day is unavailable” and it won’t load. I hit “retry”. At first I thought it was my internet connection but all other apps like IG load fine so not my connection. It’s super annoying that I get this issue and not able to use the app when I pay for the digital option too!

WW App

I find that tracking on this app is very easy. However, I find that getting into my e tools is nearly impossible because despite the i phone being user friendly, (which I do own) the ipad is not user friendly and it's maddening to have to return to my laptop computer to get these tools to work more efficiently.

WW is the best

This program is so user friendly and I have had success on this program that I never had with other more expensive programs. I believe this program is a lifetime choice and provides guidance that is needed.

Since using WW I have lost 31 pounds, my doctor took me off a diabetes med that I have been on for 8 years, I’m so excited with my progress.

Interface needs some WORK

If you’re really looking for an app that keeps you on track, use Noom. I really thought I was going to love WW, because all my friends have had some amazing success stories.

I don’t know how they managed to deal with the app.

It’s incredibly:

• buggy

• slow

• glitchy

• & near impossible to use

Creating your own recipes is insane. The functionality behind it is non-existent. It takes forever to the “popular foods” to load, and if you go back on the keyboard, it’ll start a new list under whatever letter is near the cursor. It’s awful.

The activity function is less than desirable. Trying to use Apple Health and Sync it to WW is a mess.

I hope this app gets a makeover soon. It’s almost unusable. In fact, I find myself sticking to paper and pencil when writing what I eat, or just putting it in My Fitness Pal. Until this app gets a re-design, it’s not worth the time or money.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Great app!

There are so many great features to this app! I love being able to scan barcodes for a quick points check or a quick add to my food log. The menus feature is also very helpful; I can use WW recipes or check the points on other recipes I want to try. The WW program is great, and this app is the perfect support tool. Down almost 63 lbs!

Why I love the WW app.

As an older weight watcher for many years I have had a problem with my weight. I struggled with this diet and that diet but never felt comfortable with any of them .

This free style diet is the best!! I know exactly what I can eat. There is so much variety and if you have a problem you can contact a coach who will help you in any way.

I thank you for WW Freestyle, we all do.

Love the app

Love the app. Have used it for 2 years and lost over 50 #. The original program has always worked well for me. I don’t see a reason to switch. I like having lots of zero point foods to choose from. It helps me to never have to worry about being hungrry. There is always something I can eat and not feel guilty.

My healthy life

I have been a member for 25+ years. Today with the new plans and the WW app it is easier than ever to be healthy. I don’t look at this as a diet or an eating plan. I look at it as a lifelong plan for health and wellness. It is the best thing I have done for myself. With the app it is almost too easy to stay on plan and track! Everything is at your fingertips! Great job WW!

I love the app.

I love the app. It helps with tracking what I eat. I love some of the recipes. I wish it was easier to print out some of the recipes from the app and not having to e-mail to myself and then having to print from my e-mail account. Happy that I have lost the weight that I wanted to and am still able to eat a lot of my favorite foods.

Love it

I find the app really easy to use. Convenient for tracking, deciding what foods I’m going to eat today, love the access to recipes, and I especially like connect.

Connect is great because we are all here to support. When I feel strong I can encourage others and when I feel weak or failing, there is always someone with an uplifting story or saying!

Keeps me on track!

I love the WW app - I’m a very visual person, so being able to see my whole day in front of me and easily add or change out foods is perfect. it helps me stay on track with healthy eating and activity. And if I need a quick idea for dinner, I just go to recipes and can always find great options for whatever I have on hand. Thank you WW!

Love this!

It really helps me stay on target. Love almost everything about it. Although whenever I changed my settings to a new program I had to restart my phone to match up “more about” the color with the general read out. Lastly, if the restaurant food lists were in alphabetical order that would be fantastic. Regardless, the app is the lifeline to ww. I use it numerous times daily and love Connect too!

Great app

Works very well for tracking and connect. I request food shown as a list for each meal. This would make it Easy to see what I ate at a glance. Would also like a daily bar graph or pie chart displaying nutrition , protein, fat , carbs, sugar and so forth to share w/ docs and so I know better what I need to change or not. Place to track water. The app is easy to use

WW App

The WW App helps me realize if I’m getting off schedule. Most of all it helps me only bring food in from the grocery store that meets my needs. I use the app most when shopping for groceries. The app and meeting makes losing so much easier. Just hearing at the meeting what is soo good and what work for others makes it easier to have a verity of food, also.

I Love The WW App!

I joined the WW program in May of 2018, and have been following and logging my meals since then. I have successfully lost 53 pounds on the program, have reached my goal, and feel so much better. I intend to stay with the program. I use it every single day, and have established myself into healthier eating habits. I’m hoping to maintain now. Thanks for the guidance along the way. 😄

Horrible experience with Customer service! Felling stolen.

If I had time to read the reviews before I would never got trapped in this tricky app since many people fall in the same trick as me. Did all my subscription tru an email invitation for 1 FREE month but could not finish it by the same email. They induce you to go tru the app! them I realize that I was already charged ... customer service can’t make anything... they push you back to iTunes. And worse of all you LOOSE your day trying to fix it. Time lost, money lost, a lot of anxiety and the feeling that the client is dumb is what you get.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

From a WW believer !!!!

A fantastic wellness program that truly works , I just need to get better at my tracking. If you do not , you definitely fail . I have been failing lately, and it is ever so depressing .

I am really trying to stay with it . I love the program and all the people I have met , and are also really trying .

It is a struggle daily , but want to stay with it fir the rest of my life because it works ! Our leader Jeannie Porter is amazing !!

There are several weight watchers in my class that are just so inspiring !! And they support one another . Such a great team to be on .

Thank you to all who help make this journey !!

Weight Watchers is definitely the Best program . I am grateful for it !

Game changer

This app was a big part of the reason that I lost 55 lbs. It has undoubtedly helped me to keep them off. It’s easy to use, useful on many fronts (tracking,recipes, mindfulness....) and beautiful to look at. The only suggested change I have concerns the MTWTFSS ribbon. I often end up tracking to the wrong day because my brain thinks the dot means the day I’m viewing.

Great app for WW!

My husband is doing WW so I am the one using the app! It works well and I like the ability to scan barcodes to determine points. One thing I would like to see is the ability to select several items from a restaurant listing at once. I have to select one, add to the tracker and then go back into select the restaurant and another item. If I am doing this wrong, please let me know the correct way. Thx.

So Easy!!

I got on the point system diet to lower my cholesterol and triglycerides. In 6 months I brought my cholesterol down 53 points and my cholesterol down 100 points!! Well into the mid range. I always have to try to eat healthy and mostly I had to give up my daily enjoyment of cheese. I was Never hungry and all i missed was the sugar treats which I relearned to enjoy fruit.

Thank you, Nanette in NC

WW app

I love the WW app but get frustrated when I cannot easily change the serving size. Example one slice of bread to two slices.

Also I do 60 minutes of water aerobics every week in a class I teach. And I would like to figure out a way to permanently add that. Water aerobics is not one of the choices and it always gives me 15 minutes instead of 60 minutes.

WW app

I’d definitely give 5 stars except for one thing ?

It would be nice if when we create a meal or recipe we could some how share with friends or family members, myself , husband and son and sister-in-law are all members when tracking meals they have to record everything I just created . Each item instead of just entering name I gave our meal .

Or maybe we just haven’t figured app out yet ?

Otherwise LOVE IT !

Easy to use

I love this app. It has a ton of functions but you can just use it for tracking if you want. I think for older users there should be a how to at the beginning when you first open it so they can learn about all the functions. Overall one of the best apps I have. Thanks WW for constantly improving member tools and experience!

Try it!

Fairly easy to use and truly makes a difference in keeping one’s motivation and weight loss going. The scan feature alone is worth its weight in gold when you are trying to decide if a product is compatible. Just scan and learn the point value before your unpublished it in your basket.

What a great app!

This app makes it easy to track your daily points and activities. You can scan the barcode to enter products or enter nutrient values yourself. After 3 months, I’m still finding features that help me stay on track. The app just isn't about food and exercise, it also has motivational features. Explore and learn!

Water intake goal and dashboard

Love the app and all the features. One area I would love to see is water tracking. Maybe the same layout as activity tracking with the fit points. I always forget how many ounces of water I’ve had and tracking it would keep me accountable. I hope you will consider adding this feature.

Can’t get much easier to use

I love the ease of use. In seconds I know right where I am in my points bank. Easy decisions on the fly if I want to skip something and save points for later in day. barcode scanner is a great feature, it has helped me make better selections when in the grocery store and makes “new” items easy to add

Love this app!!!

So I am only in week two, but I have lost 16 ponds! if you stick to it and you are on the app to lose weight I know you will. It’s amazing that I can eat whatever I want and still lose weight!!!! Highly suggesting this app to any one that is looking to loose weight or even gain weight or just maintain their weight!!! I have never felt better about myself!!!!!!!!

Love this app

I would not have been able to reach my goal without the use of this app. It is so easy to use while shopping or when ordering in a restaurant. However, I found the former format easier to use and hope you consider going back to it. Thank you for giving me this opportunity to voice my opinion.

Congratulations on reaching your goal, Rosie! We are happy to hear our app was able to assist you with this. We appreciate the feedback and we will make sure to pass it on for consideration.

-Weight Watchers Customer Care-

Garbage. (The first day)

I signed up for the online membership, the app doesn’t work at all. It’s completely useless. It keeps telling me I have no internet connection while every other app on my phone works just fine.

Update: The app started working fine the next day. But when my husband downloaded it he had the same problem so I guess it’s just a bug they need to fix for the first day you download the app. Now that it works, it’s very useful!

We welcome you and your husband to the Weight Watchers Family! We are sorry to hear you had trouble with our app on your first day. We will be informing our teams for further review. We're here for you every step of the way!

-Weight Watchers Customer Care-

Add a grocery list option...

I love this app so much... I’d love to see a grocery list option. If there is already one on the app I can’t find it. Other than that this app is fabulous!💙

UPDATE: thank you for your response... the link is helpful. I appreciate it😊 ps I’ve lost 30lbs. so far since I’ve been using this app. in coordination with exercise and better food choices.🤗

Hello! The following link will allow you to see our Shopping List Guide and a Meal Planner outline - https://www.weightwatchers.com/us/m/cms/article/your-plan/smartpoints-grocery-guide - We wish you the best of luck with your weight loss goals.

-Weight Watchers Customer Care-

New feature has me cringing

I used to love the app! Then they added the member Connect photos on the front page, and it’s just not what I want and there’s no option to delete it. I’m doing well with the program, and I’m happy that others feel confident enough to share their very (verrrrry) personal body photos, but I don’t want to see them when I’m just trying to track breakfast! We should have more options for personalizing our page.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

More information

I like the easy way the app works but would love to see more information on the program. Maybe I am just not seeing it.

I use to be able to type on a good and it would reset to nothing on the search line. I always forget I now have to clear it.

Over all it is functionally easy to use.

WW App

I love the scan option. Weight easy to add. It is hard to find foods when you search for them. Too many duplications added by members, probably because they can’t find them by searching name. Recipe builder not helpful for recipes like soup. Cans not an option, like 2 cans of tomatoes. You must calculate how many cups or oz, etc. not user friendly. Also ask you how many servings when you have no idea. It should have a category of recipes like soup, casserole, salad or side dish. It could help with portion size and ingredients size options.

Great suggestions! Thank you so much for taking the time to share your review and feedback with us. Our Member's feedback is very important to us and we will be sure to forward these over to the appropriate teams within our organization for review and consideration. Best wishes!

Mostly perfect

Searches for food sometimes get hung up and you have to do a do-over.

The food often picks up extra points and I’m not sure why

I can’t figure out how to delete a meal that has the wrong points

Some of the food amounts are difficult to get close to what you really had

Searches for activities sometimes sometimes don’t work for simple items

I love the whole idea that the app is doing. The barcode scan works great and is the greatest help

I love the amount of items of food that are in the database

I love that I can go back a day and enter what I didn't have time for or forgot

I love the suggested recipes

I’ve lost 7 pounds in first 10 days, and think that I can stay on this program, maybe forever

At Goal

I’ve been at Goal for 18 years..

When the app came out I never did it till this year. I must admit made everything easier and I love being able to scan foods. I’ve also lost a few more pounds. I do have some trouble when I put in something I’ve created and I have to put in a item close to what I use because it won’t come up. And some of our eating places are not in so I substitute .

Sharing Recipes

I would love to be able to share recipes. My husband and I are doing this together and we both have to create recipes in each of our apps in order to track them. I know that we can “quick add” but it would be so much better if I could create it in my app and just share it with him (or with others). This would greatly improve our experience.

It's not a diet, it a way of eating.

Lost over 60 lbs and kept it off. So easy. Don't even need the app anymore, but I use it as an accountability tool. So do my clients. Love this new way of approaching my relationship with food.

My only wish - it counted and gave a running total of Macros. Or at least our calorie count of the day. I am now an Ultra Endurance Athlete and that data is vital to my training.

Not feeling love for this app

I recently joined Weight Watchers and saw the app and thought it had improved a great deal since the last time I was a member, but I think I spoke too soon.

The last two weeks, about once a week, the app had frozen or lost connection. Tried to sign out and then back in about 30 min ago and it wanted me to complete my profile. A profile that should have been there when I logged in. I deleted the app and am about to try it again. Please try a little harder. At this rate I’m going to have to go back to tracking booklets.

iOS 11.2.2

iPhone 8

Love the app

I have been on the program for a month now and I find the features easy to use. It’s easy for me to track my points and to use at the store with the barcode scanner. I have been able to stay with in my points and able to plan if I am going out do to the weeklies. Thank you for the updates too.

Love the app

The app was a bit confusing at first but after a couple of weeks I don't know what I would do without it. So easy to track food. The bar scanner is fantastic. I love having it when shopping to find new snacks that are low in points. The recipes are great. And don’t forget the recipe builder - put your own recipe in and find out the points!

Keeping On Track

My mobile app helps me to keep on track. I can log in my food immediately to ensure I don’t go over my points allowance. Also I use the scanner to check the points value of foods before I purchase them. The app is also helpful when eating out. I can check the points value to determine what I can order.

Awesome!

I began weight watchers on Sunday night. Figured out the app by Monday and have been going great guns ever since! This thing really helps with the journey. I love the fact that I don’t have to write anything down and recording what I eat and drink is at my fingertips. No more forgetting to write down what I’ve had during the day. It is so easy to use and I love the barcode scanner! Amazing tool!!!

Took a while

I am not as tech savvy as I would like to be so was a little skeptical about relying on this app for my tracking and information. However, NOW that I am used to it and comfortable with it, I find myself on the site a lot of the time during the day. It is helpful, informative and a great resource. And relatively easy to use. One happy svelt and getting svelter

woman!

Very Dissapointed

I just rejoined WW and downloaded the App. It allows me to sign in but when I try to do anything else, it reads “ something is wrong” Check

Your connection. I have deleted and downloaded again. My WiFi is working properly as is every other app on my phone. I never had a problem with the older version so very disappointed.

Easiest tracker I’ve used!

I’ve tried several and this one is easy to use. Have not experienced any hiccups with the app. All the food and drinks I’ve consumed are available to be chosen from the table. Love the recipes- tried several. Easy to calculate my own recipes too. Am missing the daily water intake- can’t wait to see what enhancements are coming.

So easy!

I’m not one to go to meetings, so I just signed up to do WW using the app. I can’t get over how easy it is! It’s easy to use, and it’s easy to lose weight the right way. With just a bit of forethought, I can indulge in my sweet tooth as well as my love of popcorn! Of course portion control plays into this decision making, but the results make it so worthwhile! This diet will be easy to follow.

Great app

I love this app. I made a comment about 2 months ago to track everything I ate, and I have had good steady results. I have read some of the other reviews and they would be great additions. I liked when some said about going back to review a day (like a week ago). A calendar would pop up and you can go back to just that date. 👍🏼

Very helpful...but...

**My revamped review**. This app has many great features. It’s very convenient for scanning items and determining points. I have used it for 4 weeks now with great success, not going to the meetings, per personal preference. I’ve had some technical issues when searching items, and app freezing several times. I also wish I could customize a few more things. Besides that, I enjoy using it and look forward to the glitch fixes.

Some Problems

I love the easy use of the app. I’ve been using it for about a year. The only problem I have encountered is when trying to upload pics in the connect feature. When I try to upload a pic, I select the one I want and then I can’t do anything with it. It won’t let me select next to finish the upload. The before and after pic option works just fine so I’m not sure what I’m having issues with uploading a single pic.

Love the app - missing the ability to track water, fruits & veggies

Having the ability to track food and activities is amazing, however, helping members stay on top of water consumption would be my top enhancement. Water is a crucial part of overall wellness and I’d love to see that incorporated here. Second request would be a fruit and veggie tracker.

WW app

This is my third time deleting app and downloading another. The app when I enter a meal for the day tags on to the previous day and makes it look like I went over points on the previous day. Today I used 5 points for breakfast and it deducted 9 points but also added them to the previous day. I love WW but don’t know what to do about this. Rita

Almost perfect

I love this app. It’s awesome at tracking everything. I love the connect part of it because I love being able to connect with people on the same journey. There are awesome recipes and articles as well. The only thing I wish they would add is the ability to customize things you order at restaurants.

Really Works for Me

I’ve been off and on WW since the paper and pencil days… Wow, has WW evolved! The WW app is so fun and easy to use that it has motivated me to stay on track. It combines so many support features - from recipes and restaurant info to exercise and sleep info to a social media section and 24/7 on-demand coaching - I love it!! And I’ve already lost 12 pounds in my first 5 weeks!

Not worth it

This company is only interested in enticing new members. As a 15 year member, I have watched them give free membership to lifetime members for a year and a half during shutdown for Covid with no accountability to weigh in. They give all kinds of perks to entice new members and throw loyal members under the bus. If questioned, they throw a free one month membership at those of us that have stayed faithful paying every month.

Direct TV gave my husband a free year of the football package for being a loyal member. It’s shameful of how weight watchers has gone from being a true support group to another money making monster.

Lifeline

I love the WW tracking app and have grown so accustomed to using it on a daily basis. It has become second nature to record my daily intake of food. I also appreciate the ability to save my favorite meals. It saves time and effort and allows me to look at my habits, which helps me plan my grocery list. Thanks WW for another way to keep me focused and on track(er)! Get it?

Awesome app but cluttered

The app is good but being a member previously it’s almost the same as it was in 2017. The on demand workouts by Obe Aaptiv and FitOn make up for the disorganization though.

I enjoy that this app is a one stop shop.

Recipes, workouts, encouragement and tracking all in one app.

It would be great if we received notifications/reminders for fitpoints, water, tracking. I barely knew fitpoints were there and was a thing to view.

WW App is the perfect tool.

Keeps my planning simple. I cannot go without it. Gives point values while preparing meals, shopping and dining out. Keeps my activity level in the forefront. Even gives meditation ops and inspirational messages. The Blog makes sure we are never alone. So do the Lifeline chats with Coaches. This is the best WW tool I have ever used in my 45 years of Weight Watchers experiences!

Not your mom’s WW

I have always had success on WW, but while I felt it was a well designed eating program, the experience was not that modern. Like it had been the same since my mom did WW 25 years ago. The new app brings WW into modern life — it’s easy to use and integrate into my life. The tech is great, as well as the community if you want a little extra virtual support. 👌

Great app

I love the app! I’ve been a weight watchers member on and off for about 25 years and love this new app. My only complaint is my personal goal is to track everything ALL the time. Every thing that goes into my mouth gets tracked no matter what. And the last few weeks there are days where my app is frozen and I can’t track and I don’t see anywhere on the app to contact support.

I hate the latest update

At the absolute worst time in my life (my husband passed away) you have made it so hard to track that I am just not using the app. I need to get back on track with my weight, but if instead of you being the easy app I used to use, now everything is difficult. Instead of going to breakfast in the food log and finding a list of the things I commonly eat, three things I eat for dinner or lunch are the only things there. It’s so frustrating at a time I have no patience for this kind of difficulty I have just quit using it.

Weight Watchers Works

I’ve been on “diets” all my life. Weight Watchers is the one that has given me the best results, and the only one that I don’t consider a diet, but a change in the way I eat as a whole. I may “fall off the food wagon” every now and then, but I know that when I get back on, Weight Watchers is there to get me back on track. It’s so easy and works!

It Works

I was skeptical about joining weight watchers, I thought another program to waste money on. I was wrong though, I am determined to lose weight and Weight Watchers workers!! I started Valentine’s of 2021 and I’ve already lost 11 pounds. It is easy and simple to use, has tons of tips, gives encouragement and just overall a good designed app. It is worth the money.

Definite problems from the beginning

I started the process of signing up in the app and had to dump it and re-download three times. It kept getting stuck. Finally got to the point where I could make my purchase and then went through the initial questions to set up, got to the 15th question and I can’t make a choice it won’t accept anything I tap on so I can’t even get started. I desperately want this to work and will keep trying but I’m not very confident it’s going to function properly when getting started has been ridiculously complicated.

This app is the Bomb!!!!

This app literally makes me keep track of what I’m eating. It’s so convenient to be able to scan food and see if it fits in with my daily allowances.

Being able to track food and activities with a touch of a button makes this mission so much easier. Not sure what I would do without it!

Fit workouts

Just did my new fit work out for the first time. It’s wonderful that you have senior exercises and that it shows how many minutes are left as you progress through the work out. This will help me get through the winter with exercise and maintenance! Thanks WW💕

Wish each exercise told fit points.

Anyway you can add this?

Recipes

Unable to scroll through my recipes when I search. Example: type my food. Search recipe. Type in what I’m searching for. Tap search button and the keyboard doesn’t drop off, not enabling me to see entire results. Very frustrating. I’ve live chatted with support and they weren’t able to resolve issue.

Thank you for taking the time to leave your feedback. We apologize for any frustration this has caused. We have recently released some updates that is causing some user issues with the App. Please make sure you have the most up to date version of the app. If the problem does not get resolved, please send and email to ResolutionSupport@ww.com. Wishing you all the luck

-- WW Customer Care

I’m finally loosing weight!

I gained weight due to medication (gabapentin for seven mos and gained 30 lbs) I’ve never been overweight so this was challenging to lose. But your Points Program did it!!! Thank you thank you thank you !!! I’m down 12 and staying on it til it’s all off! This is enjoyable since fruits , veggies and chicken have no points, they are zero so I don’t ever feel hungry!! Awesome !!

Genius app for the best WW program ever!

I have been using the app for more than 2-1/2 years. I have been on and off WW for 35 years. I am at my lowest and most optimal weight for more than a year now. The app is helping me maintain—which was very hard to do before. I specially like the scanning, recipe and activity functions. The whole thing is so easy to use! I am grateful.

WW app is the best!

The Weight Watchers app makes following the plan so easy, it offers recipes, support, exercise routines and much more. Anyone that needs a plan that works needs to give Weight Watchers a try. The added options from the latest update gives you more options for meal planning with the “what’s in your fridge” option.

great app for ww

i became a life WW back in 1971 and have gone on & off program for 50 years. the app based plan is the right one for me. i am on purple. works best for me. quasi paleo/keto food combinations that work for me. high protein, lower carbs ( but you need carbs to fuel yourself). stresses no points fish & white meat chicken over the high points of beef or pork. limits anything with sugar except fresh no points fruit. great regimen. and, no meetings.

Awesome app!

I love this app. I have other food trackers but this one works for me as it has so many recipes with points pre populated and I don’t have to track single ingredients. It has a lot of great features and videos for inspiration which I find very cool. I have lost weight with WW in the past and I know their products work. You just have to be committed.

Love it! Not just a diet! Truly helps you make a happy, healthy lifestyle change!

Such a huge database for any type of food! Easy to follow good recipes, create your own, or even modify them to customize for your tastes and needs! Love the app! The extra reward points add a little more motivation to really keep you on track with entering your food and activity.

Recipes

One thing that is annoying is trying to change the quantity when creating a recipe. It is very hard to select to remove the 1 that defaults in as quantity. Also some days when I begin logging, It displays the previous day instead of today and if I don’t notice that I am adding to the previous day, then my meals are added to the previous day instead of the current day. Other than those 2 things, I love the App.

Takes time to figure how to use

I know that this app could be made more user friendly. But the Connection aspect is wonderful. I also like the recipes and they are usually easy to follow and varied. I have used the journaling foe many years and just when I figure it out the update it and it is a big source of frustration to me

Please add?

I really miss the app back in the day when you got to mark the number of veggie/ fruit servings, dairy, protein, water and when you met the goal of 3-5 and 8 waters it turned in to a smile emoji... I wish y’all would implement that again. For some reason it really got me to eat the fruit veg and protein cuz I was so focused on getting the smiley face! Kind of dorky but I guess it’s the little things lol

Love it - mostly...

Love the app! It is easy to navigate and learn. Couple of things would make it better:

1. Fewer steps to enter recipes as points.

2. A quicker way to share recipes with other users (I know I can test it to my husband, but then when he asks where it is, I have to remember it’s a favorite for him and a recipe for me).

3. An easy way to see what points would be on other plans (because I’m on purple and my husband is on blue).

4. The ability to enter the previous night’s dinner as lunch without having to look it up again.

But I love that I can scan foods at the store to make sure they are the points values I think they should be. And it’s great to be able to see exactly where I’m at for the day/week!

Love this app!

This app is what has been the most helpful for me on this journey. I can look up recipes or creat my own. Scan products to determine their point value. I can track what I’m eating, so that if I’m having a problem loosing weight, I can look back and see what I have been consuming and then make changes to help with weight loss.

Lost with out it

It's a constant struggle.... and I know you know what I mean. There's no way I'd ever stop eating to write down my choices and points. Keeping track with the app has helped me become more mindful of my day. And the ability to scan food and know the value before I decide to throw it in the cart or put it back on the shelf ... definite game changer.

I love the accessibility!

I was on WW years ago and you had to log everything into a computer. The only thing I don’t like is when you use the calculator to find the point value on food, you can’t save it. WW has helped me lose the unhealthy extra weight I’ve carried for the last five years. This app has made a difference!

Gratitude

I am so grateful to have this app wellness Works to keep me on track and maintaining my weight. It helps me each day to stay focused and conscious of activity, nutrition, drinking water and keeping healthy thoughts. Following other students of wellness Works and getting help through the help line. I have a grateful heart in my every day experience of wellness Works. Gretchen Lum a long time member.

Down 31 and counting!

This app is great and so easy to use. Most importantly is the program works if you follow it! Now it’s even better with the different points free food options. Finally I love what has happened to my lifestyle since joining! I recommend this to anyone who wants a better life!

I wish I could get fitness videos on my computer!

Almost perfect

The only changes on my wish list would be the ability to add notes of why I’m eating when I track what I’m eating. Much like is available when we track weigh ins. Also to be able to choose multiple items from frequently used foods list.

I’ve been away from ww from some time and the app is so much better than when I last used it.

EXCELLENT App!!

The WW app is absolutely excellent. Scans bar coded foods lickety split, Amazon-grade search including guessing at what you meant to type... and so easy to use.

I was in WW years ago when their website and app were first launched. Back then, to say it mildly, the app was awful. This app is far and away better and leads the pack of any app I tried in the meantime. I'd give it 10 stars if I could.

Game changer!!

I tried weight watchers almost 15 years ago and it worked but I didn’t enjoy counting points. Now that I have a smart phone and this awesome app it is so easy to keep track of what I’m eating. Also I love all the delicious recipes that are easy and don’t require any special ingredients that are hard to find in my local grocery store!

WW app

I really like the app with a couple of exceptions: the search feature leaves a lot to be desired, for instance; you type in garlic and half a dozen choices come up before simply garlic cloves; pepper is the same way. Also, you can't search in scanned items for a particular item, you have to scroll through all of them.

Useful!

This app is very easy to use and keeps me on track. The features make losing weight and keeping a healthy lifestyle much more manageable. For example, I enjoy the saved meals, recipe builder and search, activity tracking, and barcode scanner. My only wish is that the articles, which are just fantastic, were more available on the app and that I could save the ones I want to reread.

I lost my WW

I have been on WW for the last couple of months. My phone stopped working and they had to start it over from the way it came when it was new. I lost everything, including my WW. I had gone done from 300 lbs to 285, but since I have lost WW I game gained to 288. I don know if there is a way to restore my account or do I need to just start over? Kim Burch

Air dropping recipes to family or friends

Hey,

Just started doing this with my mom and the only thing thats a bummer is I have to individually enter the ingredients for my points. But if there was a feature to send a recipe or air drop it to someone than there wouldn’t be all this duplicate food tracking. Otherwise I like it so far, only been a few days and hope to be loosing weight soon.

Thanks

Ties It All Together

WW is the best program for our household. The App closes the circle on tracking and finding foods that fit. The App keeps us on our Daily Points Goal. That same feature educates on steering clear of food favorites that promoted our starting weight predicament. 🙂

In one sentence, the App ties WW into our lifestyle as a tracking, planning, and learning platform for life.

So much info

I absolutely love this app. There is so much information from Weight Watchers and members! Love the food recommendations from members...my grocery list grows every time I view it. So many point saving tips. Great articles on exercise, the importance of staying hydrated, etc. I am on-line only and It is well worth the monthly fee. Connect is awesome too. Keep up the great work!

Sugestiones

Overall I enjoy the app, still learning, for examples how can I used my wins? The only option I have is donating.

Will love to have a space where I can write my days, regardless if it was good or bad, but I can go back and read it.

Right now am on a free first month try, going to see if I loose weight and how much, that will determine if I stay or go.

Thanks

Connect has changed my life forever !

I absolutely love connect, it has changed my life, I became a lifetime member in 1984 and I finally got back to lifetime and goal after 34 years of trying, I believe the friendships and support on connect have been a huge difference this time, I love this app and the inspiration it gives me when I need it at a moments notice..

Great. Only needs a few improvements.

It is a great app and for the most part, it works flawless. My only complaint, and I’m not faulting the app for it, is that some foods just can’t be located. I can’t find certain foods from some restaurants and have to do my best to guess the points. But that only happens every once in a while. Still a great app.

Love this app

Having this information and support on my journey has been invaluable. I have almost instant knowledge at my fingertips which helps me make better, informed choices and in the long run helps motivate me to just keep doing the program. The tracking is so easy and personally holds me accountable to myself. No other words.... love it! love it! love it!!!

tracking made easy

tracking has been made soo simple its the no hassle way to do WW -- and scanning the bar codes at the grocery store so only good choices come home has been another great innovation-- i was worried my progress would suffer when the virus shut down happened -- but the WW app is soo amazing i am able to stay on track ---thanks

Extremely Helpful

It’s only been a few days that I have used this app, but I am amazed how helpful it is and so easy to use. It has just about every food imaginable on it & it really helps me to be accountable for how much I eat.

I didn’t have access to my cell phone for 3 days & really missed the app. I probably ended up eating more doing that time.

Cindy Stoddard

I have never tracked as consistently as I do now. Also while grocery shopping I use the scan button to keep track of how many points different foods are going to cost me.

The coaching is so helpful when I need to ask a question about a struggle I am having. And all the other helps makes it hard to fail.

Love the app

The only issue I have is scrolling through the myconnect feature. If i click on something like a video, or reply box, the whole thing will refresh and your place is lost. Then you start over from the beginning. Other than that, this is a huge improvement from before.

Gets the job done. Needs more of an intuitive UI

App gets the job done. Could use a place to track water consumption like other food management apps. Seems as if it was left out. The points entry page has the “track food” button in the wrong location, and you always end up changing your portion size to swipe to it. Ugh. Needs to be at the top. Database is excellent on all fronts, and the barcode tracker, AMAZING!! I am a happy scanner in the grocery.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

This app makes the hardest part about weight loss simple!

People always say meal preparation is the most important part of weight loss. I am a busy man. This app just makes everything easy and stress free. Forgot your lunch? How many points is a chicken soft taco at Taco Bell? What about a chicken sandwich at Chick-Fil-A?

This app is awesome. I have lost 13 pounds in one month just by counting points and staying in my zone. GET THIS APP!

So Easy to Follow and Use

I’ve been using the ww app for around a year now And love how easy it is to use. You can easily scan barcodes of items you want to check points for or if it is not in their database you can add it yourself . Lots of good recipes and prizes you can get based on “wins”. Will be continuing using the app in maintenance too since I’m at my goal now!

Thanks for the recipe bank

I love that there is a huge bank of great recipes within the app. I often look up a particular food to find the points and then discover many recipes using that same ingredient. If you haven’t tried the walnut yogurt dip, you should. I found that recipe while looking up the count for yogurt. Thanks fir the great resources available.

I tried lots of different programs

I was packing the weight on, and I tried several different times and programs to reverse it. This app keeps me accountable and so far - down a solid 18lbs

Update : 6 months after starting - I am down 40lbs. This has been the most successful weight loss for me ever ! I have not been this weight since high school!!!

Start small but start now

The new style WW program right for everyone. No matter your age or your physical mobility this program will work. They even teach you how to be mentally prepared to do it. It’s all up to you to figure out when the best time to start is. I say start now start small and it will work. It’s so easy. I promise. It’s all in your head.. be strong.

Great app

Tried other weight loss programs and this one seems to be the one that works the best! No over thinking or a ton of work. The app has a lot of options and a chat service to talk to a coach! It also has a forum to interact with other people who are also on their weight loss journeys! Keeping it for the next year to lose some poundage!

Helps stay true

You have to be true it yourself. I wanted a peanut butter and jelly sandwich and was afraid I couldn’t eat it because of the points. I checked the app and remembered part of the philosophy. If you want a peanut butter and jelly sandwich have a peanut butter and jelly sandwich, use a little less peanut butter and a little less jelly but I did feel denied. The app helps you stay true. Just be honest no matter how bad you think you ate.

App doesn’t track

For several days now the app is not working. Track meals in wrong place. If I track lunch it enters in dinner. I have talked to online coach several times. The last time, they said” the latest update was supposed to fix that, I’m sorry I can’t help. I have downloaded new app and updated. Tried turning phone off and on.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Easy to use!

I love the app because it’s an easy way to track everything. I also love that ALL my tools are right at my finger tips - coaching, connect, recipe ideas, tacking, weight - etc. The only reason that I give it 4 stars and not 5 is because I wish it had a way to track water intake (besides just putting it in tracking) and a caloric break down of proteins, carbs, sodium, etc that I have eaten for the day!

Holding myself accountable

The app is great for making me aware of how easy it can be to eat mindlessly, and how just a bit more attention to balancing my weekly food choices can help me feel more like I am opting i to a healthy lifestyle than struggling to lose weight on a crash diet. I also appreciate having the recipes and workout routines at my fingertips!

Apt

Lov the scanning and how easy it is to use But having trouble with pre tracking the lunch area and even when I put it in at lunch I end up tracking the food I ate the first time it can be a hit or miss with this but overall I LOVE IT I like all the information I get receipts inspiration And it is easy to you’d I am not a technical person at all and I fell good and confident thanks

Love the WW app!

I have done WW over the years and never had great success, mostly because it was hard for me to make the meetings. The app has everything at my fingertips, from tracking my points and activity to support from fellow members. It makes it so easy to succeed. I highly recommend it to anyone who wants to take the guesswork out of weight loss!

Robust

It takes a bit of time to figure out how to do some things but that is part of the WW adventure. There is an instant chat option that I used once and had my answer in less than 2 minutes. I appreciate that I can add my food and adjust serving sizes up or down and have it automatically adjust the points.

It holds me accountable.

Over the years I have lost and gained weight. For me , I need to journal because I have an addictive behavior. If one cookie is delicious three is better. If all of my friends are drinking margaritas count me in!! Now I know when I log a margarita it equals 1/2 of my daily points. It’s so easy and I am enjoying the process. I have lost 27 pounds in 6 months and it was simple.

Lisa Lisa Lisa

I started WW in 2012 and have been using the app on my iPhone since the app was rolled out (no idea the year that was!). I personally have had no problems with glitches or bugs. When I first started using it was pretty much limited to Tracking food and recipes. The app just keeps getting better with new features all the time.

App is decent but doesn’t count milestones accurately.

Love the recipe builder and all the little doo-dads in there that keep me on track! But the weight tracker hasn’t registered any milestones since my first 5lb loss! I’m down over 20, and no recognition. Not a big deal, but it DOES help with motivation. Apparently this is inconsistent with all users! Needs to be fixed so it registers properly for all!!!

Weight Watchers

In the pouring rain I went shopping. What else to do on a stormy day shopped the clearance racks for 4 hours. I was starving & put the purchase in my trunk. I grabbed a bag of sweet potato chips that happened to be in my trunk and forgot to take my purse w/car keys!!! I was able to scan my chips & at least cut the hunger while waiting for help. This App is awesome. There is so much you can do on it!!!!!

Good for everyday

App is great, very useful for using everyday. A few issues- I have portions saved for favorite items, which the app doesn't acknowledge. I also use a lot of the recipes from the meeting pamphlet and would love to be able to scan them to add to my tracker instead of manually add. And also I would like recipe builder, if possible!

Love the WW app!

Love the WW app. Keeps me on track daily. Love the overall program. It is harder to lose weight when you get older but I have steadily lost weekly since joining. The no points food choices keep me full and provide healthy choices full of fiber and good nutrients. I feel better and look better! This I can live with as a complete lifestyle change.

WW app

I love this app because it makes recording your food intake and point calculation a breeze. The ability to scan foods while grocery shopping to check their point value as well as being able to create and modify recipes are amazing features. I would not have the success I have had in losing weight without it.

Couldn’t succeed without this app!

This app is an essential tool for me and one of the reasons I have been able to succeed at dropping the weight and keeping it off. There have been times I thought about quitting and times I’ve fallen off the wagon but I would never want to be without this app. It always brings me back. It’s my life preserver on this plan.

Key to my success!

I use the app multiple times a day, makes it so easy to track consistently. I scan a lot of foods in the store so I love that option too - easier to make good choices of there are low point options in the house.

I wish it had capability to search my scanned foods. And I don't always remember brand names - I find the search results aren't that intuitive, either.

A Dream

I have been involved with WW for quite a while, but this is my first time with the app. I’m not a warm- fuzzy, but the Connect aspect of it is extremely important to me - giving an added support just when I need it. I really appreciate the changes made over the years. It is better than ever! I feel like this will help me FINALLY make a permanent change!

RESULTS!!!!

This app is the best way to easily keep track of what your eating! You can look up everything you normally eat, and at restaurants you like to go to, and keep on track! I have been on all of the WW tracking systems starting in the mid 90’s and this is by far the easiest and best!! The best is when you receive Lifetime status you have the app for free!!

Best version of WW yet!

I did weight watchers 15 years ago and had great success, but was hungry and cold all the time. This new version, with the app and lots of zero point foods, is so much easier to follow. I’m actually eating more food than I was AND losing weight. I just altered the types of food that I eat. The WW app makes this super easy. I’ve been telling everyone I know about it.

Love this app

I can’t make any of the local weight watcher meeting because of my schedule. So this app allows me to hold myself accountable for what I’m stuffing my face with.

I haven’t participated in connect yet but the stories of others are so inspirational & make me want to stay on track.

Having a coach available 24/7 to answer you questions is very helpful.

So simple so powerful

Someone said knowledge is power. What I love about the weight watchers app is that I can scan the barcode’s and see the point value of a food. I love this no more wondering . I weigh every day and log my progress yes I said progress even if the scale goes up I I am staying with the program. My weight loss is slow that sure thanks weight watchers!!

Great App- needs minor updates

I love the app. I use the scan feature daily, and it definitely helps to keep me in track. The only feature I wish they’d add is a way to sort items by point value, so that when I’m checking items at a restaurant I don’t have to scroll through a random list of everything but could pinpoint the items within a designated point range.

Almost there

I love where the app is now! So user friendly and sooo much for food available to search, that’s probably the biggest plus! My only thing is that when you search food I wish it didn’t clear the search after you add your food, being able to pick more then one food would be great!

Can’t get on the app on new phone

5 stars - I’ve been a WW member for about four months. I go to meetings and use the app to track. Loved this app! Recipes are great, talking to other members inspiring, and the food tracker is awesome.

1 star - Bought a new phone, transferred the app to new phone, clicked on app, got a screen prompting me to login. When I did I got a msg saying I don’t have a subscription and need to purchase it. What the heck? Emailed WW helpline. No response. Going to meeting tonight hope they can help. Why am I posting this here? Hoping someone out there can help me.

Thank you for reaching out to us. We are sorry to hear you are having trouble accessing your account on your app. We are here to help! You may email us at ResolutionSupport@weightwatchers.com. We would need your username, date of birth, and zip code. We hope to hear back from you!

-Weight Watchers Customer Care-

Good, some work needed

App makes this much easier to use than the old system of paper and pencil! But, it is frustrating to me that foods I log everyday don’t pop up first when I search for their names, instead giving me top hits from other users. My fitness pal’s predictive software is much better. Maybe they could help WW tweak their app?

What happened?

This app had been working great, but, after the last update, I am unable to add points & food for previous days. When I go to the manual calculator, add points, date, meal type, & food name, then hit submit, it keeps defaulting to the current day only. I have tried this 4 times now to no avail. I hope this will be fixed.

Our teams are working diligently at resolving any issues you may be experiencing when tracking in our app. If you are still unable to track for previous days, please email us at ResolutionSupport@weightwatchers.com. We understand the importance having full access to your tools.

-Weight Watchers Customer Care-

Terrible customer service

Call one #, they want you to call another #. Call that #, they want you to call the first one you called. Get a process for helping your customers! I have called customer service a total of 27 times. I joined 5 days ago. Sometimes you get a person, sometimes they just hang up. The customer service rep is unable to communicate in English so I'm guessing you are outsourcing your call center. The app worked a total of 1 day. WW is a huge corporation, no reason for this kind of incompetence. Get some people who know how to fix your app & understand software.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Just okay

I wish there was a way to keep track of the actual calories being consumed. It should show up with the points.

Also, there is a notification in the journey area that I can’t find and it’s so annoying. These need to show next to what notification is being sent.

Beaides that the app is good for tracking and I just need to get back in the habit of using it consistently.

We truly appreciate you taking the time to provide your review. We're sorry to hear of the frustrations you've had regarding the journey page notifications. We will share this with the engineers so they are aware of your feedback. Let us know if you need further help by emailing, ResolutionSupport@weightwatchers.com. Thanks!

Great app and easy to use

Easy to use and navigate. Most foods you can either scan or type in and they pop up. I eat a lot of whole foods so it’s nice. The restaurant guide is helpful if you eat out, as well as the recipe builder to generate points per serving. It all really keeps me on track and doing great. I also like how it syncs w fit bit and makes my life easy.

Simple yet efficient

This app makes it so easy to track your WW points. The scanner feature allows you to scan a barcode and instantly know the WW point vaue of that food. It is part of the WW program and not a typical tracker. It does not provide nutrient info. Some people may want/need that, but I’m ok without it; for now. I think it would be a great enhancement though.

Life changing

I am 39 years old and have 4 children. I have tried every diet and exercise plan you can think of. By far Weight Watchers has been the most successful and easiest plan I have tried. There are no catches and not a lot of restriction on food. WW teaches you how to eat healthy and the app helps you keep track among a ton of other useful stuff. I am A WW fan for life..

App& program

Love the app not real crazy about the change in the program. I have noticed you didn't tell everyone about cutting their daily points. It's nice more foods are zero points. if you work and have a crazy schedule where you can't be home to cook all your meals your severely at a disadvantage because you lost 1/3 of your points(unless you just happened to have a grilled chicken in your pocket).

New weight watchers program flaws with app

I'm starting out on the new program and scanning the barcodes isn't working for the right amount of points yet. Example: I scanned Costco hard boiled eggs and it said two points each. But in he new program they are zero points. For now tracking is harder because I'm not sure on point scanning.

But other than that, the app is wonderful.

Connect needs work

I’ve been having trouble since the last couple updates with uploading pictures to Connect. I hit the “add photo” button but even if I select a photo, I can never continue to the next step. The “preview” section where I should be able to view the photo larger also stays blank.

Almost a 5 star

Updated review....❤️ it! Haven’t had any bugs in a LONG time. Thanks for updating it WW.

I've been enjoying it so far...actually doing good tracking my intake. But it's had a few bugs lately. Keeps telling me it has trouble connecting, this is coming out of the blue? Not a big enough deal that makes me want to stop using it though.

LOVE this app❤️

I absolutely love this app it helps to keep you on track no matter where you are. You always have the ability to look up & track points to keep you heading towards your goal! I think on top of the convenience my favorite part of the app is to be able to input your own recipe and it calculates your points per serving!

Easy app

The app takes all the guesswork out of dining out and even when grocery shopping so many brand's products are recognized. I'm not obsessed with counting as in the past.

My only complaint is that it only works when I'm hooked into a wifi. So I can't always look things up when I am away from my home or office. I have to wait until I get home and remember what to track.

So easy and convenient

I think the app is great! Only recommendation I would give is on the restaurant search. I would love to be able to organize the points from low to high. It’s too overwhelming going to the points drop down and then searching for the restaurant. It would be nice for the restaurant drop down to just be from low to high.

Success with WW apps

I started WW in August 2016 again. They had an apps tool. It keeps improving. WW apps has made the difference in my journey. I find searching and editing recipes and nice feature. Connecting with groups that have similar interests gives me the inspiration to stay focused. I continue to build on my successes as I navigate this journey. Thank you WW for the apps!!

Best way to track what you’re eating!

I believe this is number one and losing weight. It is an a fad diet it isn’t packaged food you have to buy. It is regular food that you make with great recipes lots of support something you can do for the rest of your life! It’s definitely a lifestyle that you Can incorporate in your life for the rest of your life!

WW App Rocks!

In the past 40 years, I’ve joined Weight Watchers at least 20 times…with very limited success. Now I am, for the first time ever, less than 10 pounds from my goal weight. I attribute that success to this wonderful app that makes tracking easy! It’s informative, motivational, inspirational and above all, easy to use! Thank you! Thank you! Thank you!

Exceptional! Lately connectivity is slow

I’m a lifetime member and live on the ww app! I track everything I ingest everyday! I also use the app when I’m traveling to see what restaurant menus look good! There are times recently that I have trouble connecting but the app itself is great! I’d love to see the options for restaurants etc list in point order.

Not impressed

The screen is so tiny on the iPad. What in the world? Why not take advantage of the ipad's beautiful large screen? When I enlarge the screen it looks terrible! The entry keyboard isn't iPad standard placement of keys so it takes forever to enter something. The only thing I will use this for is tracking at home if my computer is not powered on.

Blue dots

I really believe if I have 100+ fitpoints and I decide to use a few (more than five) I should not be penalized by losing my blue dot. If I am working out three or more hours per day then obviously I am going to need extra fuel at times. I am currently dedicated to using no more than five fitpoints per day because I want that blue dot! This is my only complaint.

Feared the change, but love the updated app

Finding my way around was a little trying at first, but once I found all my tools, it’s as though nothing changed. But wait ... the app has changed; it’s more dynamic than before and provides an opportunity to use the same tools for the plan that works best for me. Thanks WW!

New to weight watchers

I have been using the app for a short time, when I track my food all the list comes up store bought and frozen foods. It takes much longer than a previous app I have used, it was much more user friendly.

I cook at home here I put in homemade and it doesn’t come up.

I will be going to my first meeting which is well over 15 miles away and hopefully I will get a better understanding of the program.

Perhaps later this experience will improve for me.

JeB

Always my biggest WW hurdle: tracking. So I LOVE having this app. Love Connect and the water tracking option. And, of course, the fantastic job everyone’s done creating and delivering virtual workshops. Now...it would be great to have an option in daily tracking to include a little free-form text box to note events of the day/week that may influence a loss or gain at weigh-in.

WW App

Love this app for tracking my daily Smart Points and exercise steps. When I dedicate daily to it I loose weekly. When I don’t use it, I have enough knowledge from past use to maintain my weight successfully. I don’t like being controlled by the tracking process but it definitely keeps me honest while learning to make healthy choices.

Super easy to use

I love the app. It’s very easy to use and is loaded with a lot of good features. It’s also updated pretty frequently with new content. The WW programs are also good, but this review is about the app specifically. Suggest going through a tutorial or a brief intro just so you know what all it can do. Not because it’s difficult to use.

WW app

The app is now very user friendly. It’s very easy to track and I love the Wellness Wins Rewards. One thing about the Wellness Wins that needs improvement is having the awesome choices more available- they run out too quickly and take a long time to replenish. It’s very easy to look up restaurants and have tons of recipes available to try.

A Great Weight Management App

The WW app is a one-stop shop for anyone who needs support reaching weight loss goals and improving overall health. Tracking food, exercise and sleep is easy, and there’s a lot of inspiration available through Connect- WW’s on-line community. If you’re serious about losing weight and you commit to the program, you WILL be successful.

So helpful so fun

I’ve been using the WW app since Jan 2, and it makes tracking foods so easy. I especially love that you can adjust portion sizes when planning and the barcode scanner which I use at the grocery store all the time. When I’m considering buying something and then see that 1 portion is 18 points - yikes, enough for me to let that one go!

Best App ever.

This is probably the best app I have ever used. Does everything it needs to do. I love the scan function and restaurant menu the most. The only problem I find is when I create a recipe...if I don’t save immediately and go back and edit, I lose the whole thing and have to start over...a bad glitch in creating recipes to me.

WW APP IS INCREDIBLE! 😍

I cannot believe everything WW offers in this app! It holds all the keys to success! It is full of inspiration! Whether it be tool for success, recipes, encouragement or physical fitness for beginners to advanced, you can find everything you need! Thank you WW!! I have been with you since childhood and you just keep improving! You really care about your members!

Francine S

Love my WW family!!

Joined WW many times in my life. But this is really a great improvement to want to track and easy to do using my phone. Sooo much information at your fingertips. Just look it up.

Very happy with my membership as saying Iam glad to be in this program. With using the app I am my best influencer to be successful.

And feeling accountable and liking it. Thanks!!

Best way of life!!

WW is the best way to lose weight & be healthy!! This app makes it so easy to do just that 😊 I love everything about it...tracks my food, water, exercise and sleep! I also love the group’s you can join, social media just with WW members! I deleted it one time because I thought I didn’t need it anymore, big mistake!! WW app will always be on my phone 😊

APP-EASE

The app has so many features and is so easy to use. Love the tracking area and how I can have all of my favorite foods etc available. The Connect site is important but I feel at times members should be reminded of using clean language and those posting pictures do so in a tasteful way. This way Connect becomes an app of high ethics.

Keeps me honest!

I have successfully lost more than 35 pounds, and owe it to this app. It is so easy to keep track of what I have eaten in real time, rather than writing it down at the end of the day. If I can’t find the exact food, I can put in the nutritional information and it computes the points for me. I am finally successful in my weight loss!! I love this app!

The app is buggy

WW is working. I lost 15lbs in month. I signed up via their website site to get the sign up promotion. The app is buggy. It freezes when I’m trying to track my meals. I’ve had to do it via their website. I tried turning my phone off & on and reinstalling the app. I’m having the same issues. It was working until yesterday. I hope they fix the bug soon. I would give a higher rating if the app was reliable.

Came back and impressed!

Tried this app about a year ago, it never worked properly, I could not find information or food items easily, I came back this year to try it again after getting an email and I gotta say I am wowed! So glad to be back and the app is really working for me this time around!

Love this program.

I’ve been on WW many times in my life starting in 4th grade and I’ve always had success but always gained it back eventually. This new program is by far my favorite and is my new way of life! I’m never going back as the purple program is absolutely perfect for me and I’m making amazing choices I can live with forever.

Vacation Approved

WW Freestyle is such a great program that even a two week vacation without tracking my food and activity proved that I am changing my lifestyle. Yes, I indulged a little, but mostly stuck with my WW go to foods and ended up losing one pound. I was happy to jump back on the app when I got home, something that has never happened to me before. Thanks WW Freestyle!

Believe the hype !

My must have go to to get me back on track with my weight. Have lost as much as 50 lbs on weight watchers program and this app makes it the easiest and best tool at your fingertips. If you haven’t tried it you must. Follow it and it does not disappoint. You will not only lose the weight but create healthy habits for a lifetime of successful eating habits.

Searching Foods

Generally, the search function is fine. Occasionally, one can search with all the right keywords and the results ignore some of the keywords and display foods not pertaining to the search request. For instance, one might search for “Duncan Hines Signature Pineapple Supreme” and the results has everything but pineapple. In order to get the correct item the UPC requires scanning. This is not the only food. It would be awesome if what is entered would filter the results better.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

WW has made my weight loss a fun challenge!!

I actually enjoyed my weight loss journey (40 pounds) to date and it was because of WW. I’m 70 yrs old and had lost my way when it came to portion control and healthy eating habits. Now, I am back in control and i feel great! I no longer have to take b/p medication and I actually enjoy my daily walks. Thanks for everything!

Love WW

The app is super easy to use, I love the scanning function- especially in grocery stores! There’s also tracking of sleep and activity which is great. They have so many fantastic articles and recipes available. I scroll through them for entertainment sometimes!

I’m a huge WW fan and the app is one of the biggest reasons it works for me!

Love the App

There are some things with the app that are too difficult to figure out (like how to create and use your own recipe), but overall I love tracking what I eat on it and that it tells you how many points almost everything you could possibly think of are listed. The online chatting is wonderful!

TERRIFIC

I so enjoy this app. It is easy to use and it has helped me with tracking everything.. and I m so glad the meditation and exercise are included. The posts of support from others on this healthy journey has also made a Huge difference for me. This is my first time with WW and it has been a great experience. I have become a true WW believer. Thanks so much !!

Fruits and Veggies

I would like to track how many servings of veggies and fruit I eat per day. It would’ve nice to be able to set a goal of say 6 servings per day, and cross them off throughout the day.

I would also like a Diary where I can write notes each day. To track what behaviors I am working on or add notes of things I learned for the day/ week.

No notifications!

You would think that a program that encourages you to track your food would send notifications to remind you; however, WW can’t figure out how to do this. Their new program, which includes “Coach Live sessions” also doesn’t include any notifications. They want you to copy the link and put it into your calendar. I’ve tried this program on and off for years, and their app and support leaves so much to be desired. I won’t make the mistake again and sign up, until their technology is up to speed with their competitors.

Used to be great, now terrible

I started using this app in June and for months, it was great. Then, a few months ago, they started messing with it on a fairly regular basis. It has become unstable, it loses data I’ve input, and does not operate according to the settings I’ve input into my profile. It is also expensive for what you get after the introductory period. The concept is sound: measurement of food and beverage intake, and measurement of exercise. The formula works but I’m sure there’s a better, more economical app out there than WW.

So much better

I really like the app 2 years ago when I did WW. But now! I love it! I love all the small little details that keep you going! The words of encouragement when you first log on, the water “filling up” when you log water, and a big one...the bonus points and rewards you can work towards! It makes a tough process fun!

Must have so!

I generally love this app, it makes tracking so much easier. It has been just a little buggy since the most recent updates or I would give a 5 star. To day I tried to enter my weight and it froze on that screen with no where to enter my weight. I had to restart my iPad, then it was fine.

Please fix

There seems to be a problem with the app. Every time I put food in, it circles and circles then a message pops up saying something went wrong. I have to get in and get out and then the food is posted. My connection is fine and my phone and app are also updated. I already shut my phone down and powered it back up. Please look into this. Thank you.

WW makes it easy!

I’m really appreciating the WW app, from journaling what I eat and counting the points, to seeing success stories to encourage me, to earning points through exercise, to getting bonus credit for journaling for each meal and snacks, to texting with other members, to the AWESOME delicious WW recipes!!!!! Yes, I am a happy customer, losing a pound a week on average, very steadily, painlessly, and it adds up! Thanks WW.

About 80% of the time.

Sometimes it just will not move.

I am sure that there are many people using it at that time so I just set it aside for later use.

There are times when I enter a food and it will not come up, so I simply return to the app at a later time and it works perfectly.

I need to research the recipe part of the app.

Getting Fit

The WW App is great for planning and tracking meals and points and provide great quick exercise videos for the person who has limited time. I really like the fact that I do not have to double track as my activities and other data sync from my Fitbit. I rated the app a 4 because it is not as intuitive as other apps I use. But once you get the hang of it it is great!

I Love WW Mobile

Having the convenience of being able to access my WW program and track my points online make the process so easy when you have a busy or limited schedule. There are no meetings to attend and all the information you need to be successful is at your fingertips. It is a big reason for my WW success!!!

2 improvements

There are 2 things I still need from the app. I’d like to know calorie count for each recipe. My husband has success with his online calorie counter and doesn’t want to join WW. But I do all my menus with WW recipes. Knowing the calories would encourage him to join me in weight loss. I’d also like to know where or if there is a quick add button on the iPad app. My desk top has it. Can’t find one on the iPad.

Weight Loss at Last

This is app is amazing. I have lost 102 pounds so far. Tracking my daily food intake is super easy, especially using the barcode scanner. When the app does get glitchy, they fix it right away. The live coaching has been a life saver. If you are ready to get healthy with a food plan that can be sustained, this app is for you.

Helps a lot

Tracking everything makes weighing more realistic. If I’ve used a lot of weeklies I know better than to expect a loss. I especially like the recipe create option. I can put a lot of my favorite recipes and it helps me track real food we eat. It also gives me ideas how to redo those recipes for lower points.

WW app is awesome!

The app on my phone makes it so much easier to track my food. That has helped me lose weight-50 lbs so far! I love the barcode reader! I like how easy it is to go between the tracking and other parts like Connect. This app is invaluable! Thanks for designing it! I wish I could enter my steps individually like I can on the website.

Loving Weight Watcher App!!

I am so happy that I joined weight watchers digitally! This app helps me tremendously in learning about making healthy food choices, connecting with others on this weight loss journey, and gives me recipe ideas on a daily basis. Thank you to whomever created this!! A HUGE 10!!! 😁. To add, I have lost 18+ pounds and feel so much better - I am enjoying this weight loss journey!

The BEST EVER

This app has been my top favorite of all the WW program components ever implemented. It is fun and easy to use. I enjoy the ease of tracking and all the recipes. I love the visual impact of seeing my weight journey reflected back on the graph. Connect access has been an ongoing bolster through daily inspirations, like a workshop extension, at your fingertips. It is by far, the most brilliant WW tool ever created!

Lost nearly 20 lbs!

This app is so easy to use. I love it! And it is the 1st aid I have used that has helped me painlessly lose a significant amount of weigh. I believe that the reason why that is the case that IF I have a “bad” eating or tracking day I just start over the next day not feeling bad about the day before because I can make the new day a successful day!

If I can do this.....

I decided to join WW when self-isolation started. I figured if I was gonna have to cook, I might as well do something good for myself. I sure didn’t need to gain weight, not even a pound. As of last Monday, I’ve lost 23 pounds and feel great about it! I’m actually enjoying cooking and eating like I never have before. This I can live with the rest of my life.

WW has helped me succeed

The app makes it easy for me to plan and track my meals. I love that it now includes a reminder for water. I do wish it still had the ability to track whether you’ve had enough healthy fats each day. But I have learned to include that as a part of every meal, and I am now only 10 pounds away from my goal.

I didn’t love WW at first

I didn’t love WW at first but until you get into weighing and choosing your food for points and taking advantage of everything the website has to offer, you really won’t like it! But, weeks later and pounds lost, WW is the best offer out there. I’ve tried other online weight loss programs and for me they didn’t work!

Great app, only minor complaints.

Love the WW app. I’ve lost ~40 pounds since COVID-19 hit the states. I use lots of Hello Fresh, so I wish WW had it in their system, but they have a deal with Blue Apron. Also it would be great if WW had a “frequently paired with” feature. For example if I track Cheerios, it could prompt me with, would you like to track a cup of oat milk?

Thanks for helping me become a better me!

App Review

Tracking is easy. Recipes selection is the unbelievable. I love it. I do not feel create your own recipe user friendly. To change servings is nightmare. Also if chopped, minced etc in the being when entering, add on it would be easier less time consuming , and more recipes would be shared.

Is the App Academy on zoom or does it walk you thur the steps?

I think if it was not for the WW App I would not have been has successful. The program has helped me .

How do I enter pictures and place my photo in the little corner? Since attending my Saturday Vision Forward learning to be more open.

Keep up the good work. The program has come long way. I love it.

Why I Love This App

It keeps me motivated to watch what I eat. I love watching my weight go down. Having this app in the grocery store has made me more aware of what is in the foods I buy and the foods I was buying. I now put back a good deal of them back on the shelves. I recommend this app to all my friends and family who are looking for a better life style.

Easy to use

This is a great app to use when tracking your points and activity. I also like the option when doing my weigh in to document how I am feeling! I am also glad they added the water tracking feature and am looking forward to the new sleep tracking function.

Could Use Improvement

The aesthetic of the WW app is great! However after using it for a few weeks I do have suggestions for improvement. The food search technology needs to be better - most of the time I have to filter by ingredient - and that doesn’t even work sometimes. It takes forever to track what I need to because the search results are usually not relevant. Also, I would love the ability to favorite or save a quick add as well as import a recipe from the internet.

Need some tweaks to interface

Put the search button up by the search bar. Putting the done button up there is confusing.

The red “alert” button you have next to the food tab is not linked to new messages or alerts. Impossible to know what it means.

Make it easy to find virtual meetings. Its a mystery to me!

Life saver!

I’ve lost 110 lbs in the past year and I couldn’t have done it without the this app! I tell everyone tracking with the WW app is the secret to my success. Its been a little up and down since the quarantine, but I’m forging ahead to lose another 50-60 more. Never before have I felt so positive. Thanks to this app I can finally imagine reaching my goal!

Best for keeping on track

Keep up with tracking, even if you are snacking more because of being anxious or physically distancing. When you return to your meetings it will keep you from gaining too much and hopefully keep you losing. Also, take time to create your own recipes and don’t forget to tap the “favorite” star!

Opinion

I think the WW app is absolutely wonderful for those with good technical skills. I do NOT have good skills so I can’t figure out a lot!! I took a picture of my scales with my weight & hope it went through so my life membership is in good standing. I was never able to figure out how to get the online classes. Not your fault—I just need to keep trying & get some help somehow!! Thank you for having so much info on the website—I love the parts I understand.

Hi! Check out https://www.weightwatchers.com/us/m/cms/how-it-works/virtual-workshops for step by step instructions on how to join the Virtual Workshops. Feel fre to email us at ResolutionSupport@ww.com if you need anything else. We are here to help.

--WW Customer Care—

Keeps getting better - and better

Early 2017

When I first started using the app in February it had many bugs. It felt very clunky and sometimes very frustrating. But WW has been very good with improvements and updates. It is much easier now to enter your food.

Mid-2019

I use the app everyday. They have improved it even more by having the food items you frequently use show up on the search list.

Early 1020

This app has made it possible for mento lose weight, maintain my weight and then lose some more. I love how user friendly it is and allows me to Connect to others- the social support has been an essential part of my success.

I 💙 The WW App💪

I Love the scan feature of this app. It makes it easy to pre-track and count your points.

As a lifetime weight watcher for over (30+) years, I know the program and all of the improvements keep me going back to maintain a healthy weight. I attend weekly meetings every time that scale starts to go the wrong direction.

Thank you WW for teaching me how to eat healthy!

I have what I think could be a groundbreaking new idea for WW but I don’t want to give it away and I would like credit for my idea. Who should I call to discuss my idea. I believe it would take WW in to the next decade with Renewed Strength,

Enthusiasm & Motivation for

💙Weight Watchers 💙💪

I will wait for your response.

So easy, even a non-techie can do it!

I’m not tech-savvy, but the WW app is definitely doable. I’ve scanned in most of my favorite grocery store, saved recipes, tracked every meal every day since 2-1-19, created recipes, figured points on numerous recipes using the calculator, shaved points from some of my favorite recipes, all making it easier to work the program.

Easy to use

I love the app I just wish it would tell you on main page were it says daily points used how many left wish it had a section tell you how many cal you ate and wish there was a section to help people like what to eat when to eat how much to eat to help them lose weight and get muscles and a six pack

Does everything but cook the recipe

Love,love the app! Suggestion for future tweaking. One improvement I would like to see is a connection from the scan tool to the “Create a Recipe” part of the app. You can scan , then send scanned item right to your daily meal. Would love a connection to tap in the same way when creating a recipe.

It really works

I will be the first to tell you that WW isn’t perfect. But I will also tell you it is a program that WORKS. Not to just get weight off but to help you change your approach with food to help you to learn to make different choices without eliminating anything. It teaches you how to LIVE with food and even enjoy it for the rest of life!

Great

I love the easy access for tracking. It makes staying on track much easier. some food items that I have looked up in the data base have a different point plus value than when calculated.

I also like the connect feature. It is inspiring to see others changing their lives .

I love by this app!

I have so many recipes that I made WW friendly using this app! I use the scanner in every supermarket which helps me buy products that have the lowest point value even when the product is the same kind. It took me a long time to switch from writing everything down to using the app but I am so happy I did!!!

Awesome & Easy to Use!

I couldn’t work this program without the app. It’s so easy to keep track of my points and my fitness. Being able to scan products in my grocery store is a game changer. With this app there is absolutely no excuse to not track everything I put in my mouth all day. Going out to eat is even tracked. I love it!

Last Update

Since the last app update, my app on iPad is not working when tracking meals. Developers should check entering breakfast then lunch. When you view the day following entry, some breakfast items move to lunch and lunch goes to dinner after trying to enter again. Love the app and program but this bug is irritating.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Awesome App & tracking couldn't be easier

The app is so convenient &!easy to use. It makes tracking easy peasy. The recipes keep me motivated to try new dishes and the restaurant guide makes dining out easy. This is a great motivator to embrace A weight loss program that is healthy and do-able.

The app is motivating and helps to change my behavior to stay on track

Lifesaver!!

50 pounds ago, I was a hoper, now I am a believer. This app is so easy to use. You always have it with you, so you can track as you go. In restaurants, you can look everything up while looking at the menu. I could live without a lot of apps, but not this one. Also, the scanner added to this app makes shopping easy.

Very easy to use

I was apprehensive about using this app because I can be somewhat technologically challenged. I have been so pleased at how easy it was to learn and use! This app has it all! Recipes, support, meal tracking, and best of all...the bar scanner! This app makes following the plan so much easier! It gives you all the tools you need for success!

Too expensive

I love the app and it definitely helps to keep me on track, but it’s just so cost prohibitive. There are some months I drop because I can’t afford it, which throws me off my plan and sets me back. I don’t understand why this service cost so much, or why WW can’t offer just the tracker at a lower cost — or let me buy the tracker at a fixed price and subscribe to the groups and recipes at a lower monthly cost. It’s discouraging and keeps me from meeting goals.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We wish you success on your wellness journey!

--WW Customer Care—

It’s a great app

So I’m still New to the app but it seems very easy to navigate my only problem is that I work graveyard shifts so my meals and days don’t line up so well, I have to mess around to get my days to line up being I’m always a day ahead of everyone but other than that it’s easy to scan and track foods there are tons of recipes and zero point foods I think this will be a very useful tool

Convenient & User Friendly BUT...

I really appreciate quickly scanning items in the store or tracking on the go. I find it simple to use as well, for the most part. My complaints are that you have to scroll way down to find restaurants (which I commonly access when, again, I’m on the go) and that there is not an easy place to track water any longer.

Best app ever!

I LOVE this app! It makes the program SOOOOOOOOOOOO easy to do, so manageable. Just pull out your phone scan a food, track it or move along to something else. You can look at SP for restaurants, or "connect" with the online family. You can also track your fitness and there is 24/7 support available. It's just amazing!!!!!! Thank you weight watchers!

Very good

I like the app but still need to explore it. I was using my fitness pal and I loved the running totals and macros they have of carbs, protein and fats. I can check quick to see my carbs since I’m doing low carb as well. You might have this already but if not please consider it. I always go back to my fitness pal because it has the running totals. Thanks

I love this app

It’s so user friendly. I scan foods and go. Sooo many foods already in the app, and so many restaurants, too! I can’t say enough good things. I recommend WW to all my friends. It allows me to live life with four kids and eat what they eat — itms all about portion control and knowledge. No fad diets and crash diets. Just knowledge and portions. I’m free to eat what I’m craving. It’s worth every penny. TRY IT. TRUST ME.

Love it!

I love the WW app! It is easy to use and with the favorites, it is so easy to track the food you eat. The best part to me is the scanner. I use it constantly in the grocery store to determine if an item is worth buying or not. The restaurant list makes dining out easy and of course the recipes are always helpful and keep mealtime from being boring.

Never to old to learn

I’m 77 years old and loving WW! Learning technology has been a struggle but fun. So using my WW App is a learning experience that I enjoy. Using the point system definitely shows where we need to eat healthy. Loved sugar all my life so turning my eating habits around is somewhat difficult. I love the meetings, especially my coordinators Donna and Sara... Gastonia, NC on Saturday mornings. Come see us!! Pat Harry

Weight Watchers Made Easy

For Weight Watchers (WW) to work, you have to track the point value of everything you eat. Old school requires a dairy and a calculator, and I’ve done WW unsuccessfully twice before. That got old quickly. This app actually makes tracking kind’a fun, and I believe it’s more accurate than calculator, pencil, and paper. Bottom line, I love this app.

Easy to use - key to success

Great app with all the things you need at your fingertips. Love the scanner to use at home or grocery store. Use the recipes to get new ideas to keep from getting bored. Used the help feature to ask questions and to help with motivation.

Thanks Weightwatchers for giving me the tools I need to be successful. So far I lost 50 lbs.

Room to Improve

I LOVE the app. It makes this program so easy to follow and it’s the only reason I pay very month. What I do not like is how unreliable some point assignments are. One food item can have widely different point values and this undermines my confidence is the program. Secondly, I love trying the recipes, but it would be really helpful if there were a way to review/rate them. I have made some bad ones that I wish I had not tried. Wish they had reviews. Thanks!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Easy to use

It is very easy to scan and track, and search and track what I eat. Bringing up WW recipes when tracking is helpful too. I only wish that when searching on line or using links in WW emails for recipes, that it was easy to bring it up on the WW app. There should be a tab on the app for recipes only, separate from tracking, that mirrors the website and email recipe formats.

WW app.

I really like the app. My favorite part is the scanner. Also when I weigh in at a meeting it will automatically scan my visit, weight and give points for attending a meeting. The only issue I have with WW is in Arizona they are a franchise and do not comply with the other states. So it doesn’t give credit for meeting attendance and auto send to my app. Arizona needs to get onboard and follow the other states after all it is 2019!!!

Loving the app

I love the ww app. When they first created it years ago it hardly had any food items in it. Now it has almost everything. It makes it so easy to keep track of your points. My only suggestion for them would be to have an area where it shows your total calories for the day. Oh and a water tally.

Improvement recommendations

WW App has been great. There are a two features I would like to see that I would use daily:

1. Ability to sort Restaurant points results in ascending order. Would be great to pull up a Restaurant name and see right away the lowest point items available.

2. Sort Scanned Foods list by Recently scanned and also provide the ability to search this list.

I love its functionality, but lacking for ease of use with recipes

I love the functionality it has, but it is lacking for ease of use with recipes! My Fitness Pal has a very easy to use platform that allows you to pull recipes into the app using a link from the web. It’s a crazy awesome time saver! I fail to track recipes correctly almost always using the WW app because it takes SOOOO long to input them. An easy-input option would be super appreciated !

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Smitten

I worked as an IT leader for 30 years so i know Great Tech when i see it and use it. The app is like a deep and beautiful ocean. Easy to dive into and find lots of interesting things below the surface. It is friendly, easy to use, smart and belies a great understanding. Thanks to the software team. You gals rock!’(and i deeply expect your have a majority of women in your IT department and a diverse representation.)

Specific Measurements in serving amount

I love WW! I have always been successful on losing weight when I need to buckle down. But, suggestion; for instance when I look up lasagna with meat, the measurement refers to “one serving”, please tell me what is one serving in ounces, it keeps me in check to follow directions and not to loosely decide on my own. Hope you look at this suggestion. Thank you!!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Notes section?

I would love to see an area in the app that has something called “notes” or daily food notes. Some days I do well and some days I don’t and it would be helpful to journal if u were having a bad day and maybe the triggers that day and be able to go back and learn from what happened on that day.

Best app for following food

Best app I have used for recording food. Much better than other calorie apps. I did not think I would like the point system but I actually love it. I also really like my lecturer. I’ve had food issues since I’m 12 up-and-down. I’ve actually used WW in the past and always hesitant to go back but I’m so glad I did.

Please go back to old style of food tracking

I love the app. It makes it so easy to track. But there has been a change when I'm tracking a food item. Now I add it and I have to slide the screen up to add the item. The screen has been elongated. Please go back to the store where you add the food without having to slide up.

So much better than writing down

I’m over 50 now and I’ve got to do something with this extra weight! I’ve tried weight watchers before and I guess I’m just way too lazy to carry a little form around writing down and journaling my food. My daughter loves This app. We both love the barcode scanner! Very convenient thank you for creating it

Just awful

This APP and the corresponding website pale in comparison to MyFitnessPal. It’s not even close. How do you stay in business for this long selling a product entirely based around weight loss and still have such an awful menu when searching for everyday items??? I tried weight watchers 10 years ago and decided to re-up - I swear they have made zero improvements since that time. I can look up almost any food, restaurant item or brand and find it on MyFitnessPal. Not so much with WW. Just disappointed. You have one job - how do you mess it up this bad?

We cannot apologize enough for your frustrations and truly do appreciate you taking the time to share your feedback. We will ensure the correct teams are made aware of your review and concerns. If there is anything further we may be able to assist you with, we would be happy to do so. Please feel free to reach out to ResolutionSupport@weightwatchers.com at your convenience, and a Senior Resolution Specialist will be available to help. We all are wishing you the absolute best and great success on your journey.

-Weight Watchers Resolution Team-

Easy to use

I love how the app is so easy to use.

It easily tracks how many points I have eaten and how many more I have to go. The barcode scanner works great and it’s easy to use to track points. The recipe feature is nice for foods I make up myself and eat often. The social feature is great to see others and their journey, encourages one another.

My Everyday Go-To!

The WW App provided me with the daily support, motivation, and guidance to lose 40lb two years ago. I feel strongly that this app is a primary reason the weight has stayed off by holding me accountable. Not to mention, the recipe feature is awesome! 🙌 I utilize it every week when grocery shopping for my family to keep our weekly meals fun and enjoyable!

Really bad!

Aspects of this app are brilliant. Other parts not so much. The most aggravating is the fact that I cannot seem to correctly sync with an app from Fitbit. Over the course of a week, it dropped my fit points one day at a time starting with Sunday, then Monday and Tuesday. So even though I was over my fit points for the week, It showed that I was 9 fit points short. It’s just ridiculous as much money as they make in with their famous celebrity representative you think that they could get this app right.

Keeping on track!

Tracking your daily & weekly food points is very important to achieving your weight goal! It helps you retrain your thinking while at the same time adjusting your body’s metabolism. No food can compare to losing weight. You’ll feel better, look better and improve your overall health.

I love the app!

Helps me keep track of everything that I eat and quickly figure out the point value of foods I consider eating. I love the barcode scanner. And the chat is funny, witty, moving and inspiring. What a wonderful community! My weight loss is not as drastic as that of others here, so the stories help me gain perspective and keep me going even if I am not as heroic as some people here!

Helps with my food anxiety

I love this app! As a former anorectic, keeping track of what I eat this way helps me feel in control of what I’m eating. But not in a way that takes over my thinking. I let the app do the work and I stop worrying. And I know the program works. So if I have a day where I consume a lot of calories, I don’t panic; I know I can start fresh the next day.

Would be five stars....BUT one thing would be great...

The ability to share recipes that are created - when I make dinner from a recipe I’ve created, it’s hard to track on my husbands account without him also creating that recipe.

Another thing that would be great is a meal prep app functionality, where you could select your meals for the week and have a grocery list generated (similar to Mealime).

We are happy to hear that you are enjoying the use of the WW app. We welcome and appreciate your feedback. This will be passed it on to the proper department for review.

--WW Customer Support-

Best App

This app has been so helpful on my weight loss journey. It has everything from a barcode scanner to see the points at a grocery store, meal ideas, community support, restaurant meal points and 24 hour support. I live on this app and it is extremely user friendly. Probably one of the easiest apps to have that has a multitude of functions.

Best weight loss program I've ever encountered

Simply put: through a very strict workout regimen and the use of the Weight Watchers app/program, started in order to join the Air Force/meet military standards, I lost 60 lbs in 4 months and a total of 100 lbs in a year. That was almost 10 years ago; I still use Weight Watchers today to help maintain a healthy weight and lifestyle.

WW App

The new app is ok. Relatively easy to figure out how to navigate it. A tutorial would be helpful (though I may have missed it). I miss the buttons in the old one to track water (you can manually track it by adding it each time). I also liked the buttons for fruits and veggies. You could quickly see if you were reaching targets.

Love the app BUT...

Really enjoying the app however the constant need to sign in every time I get onto the app everyday is getting really old.. there has to be a way to fix this glitch. Hope you guys can fix that ASAP, it makes it hard to track if I have to type all my info in every time. Other than that the app is great! I’m loving it !

Frequently it doesn't work

I love the app when it is working. Usually it would be five stars but there are too many annoying times when it isn't working. And I don't mean when changing to flex points, that I understand. But there have been six or eight times in the past year when it isn't working when I'm at the grocery store. This is very frustrating.

Review

You need to have the app keep totals of your nutrition for the food I eat. Being diabetic I can check in and see how many carbs I’ve ate for the day or yesterday. If u have heart disease u would be able to track saturated fat or total fat. You could check how much protein ect. I’ve been on my fitness pal and they have that option. Other than that it’s Great!

Wanting more

Ok so I do like this app very much, pretty easy to use. If you cook as much as I do, from scratch, adding recipes takes some time. I wish WW would work with meal delivery companies like Purple Carrot or Green Chef to help in tracking of what you eat, and join the 21st century in meal

Planning. They spent a lot of time with restaurants that serve food trash. Overall a good experience so far.

Makes Me Want to Cancel Subscription

2018: I'm back, it's great!

c. 2016, one star: Can't add multiple items from favorites or "recently added" so this takes about 8 times as long to use. Doesn't display points used, just remaining. Designed by someone who gave no thought to what worked best in the previous versions, and who created a nightmare.

So much better than previous versions

This app is so much more user friendly than the previous version. It is more flexible as it allows fellow WW friends to submit point values of local food brands, but also has more name brand food in its library. It’s also cleaner making it easier to find other aspects of the app. Good job!

Great App

The app makes WW so easy with tracking, Weighing, recipes, exercise , support from members, restaurants menus and so much more. Eat it track it. Calculates points of food and the scanner is great for shopping for groceries or finding points on packages. I love it. Too many benefits to tell everything. Thank you WW for making my life so much easier and my goal attainable.

This App is Life Changing!

I joined weight watchers in the beginning of June 2021. Six weeks later, I have lost almost 12 pounds. I am only a few pounds away from my goal weight. This is the only system I’ve ever found to really help with safely losing weight, having more knowledge about food, and receiving the support I need. I plan on being a lifelong member.

Everything is so easy!

This app is so user friendly & convenient! A coworker scoffed at the trouble of having to track everything I eat all day. When I showed her how easy it was, she realized it’s no big deal with this app. I love it! I especially love the ability to scan barcodes at the grocery store for a quick answer.

WW app

I really like being able to look up points of the food I plan to eat. Being able to find restaurant food points is extremely helpful. Tracking my progress is encouraging, but sometimes I realize I need to make a change to be successful and the app gives me that information.

Excellent

I remember the days of tracking in a little notebook. That was even okay. This app is fantastic!!! Easy to use. Full of helpful information. Anything you need right at your fingertips.....even a live coach. I sure wish I had stuck with the little notebook all those years ago, I would be on maintenance now. WW is the way to go!!

Streaks

Great but some suggestions: My streak was broken for breakfast after almost 200 days. I noticed on a Monday that a. Sunday breakfast was not tracked. Not sure why but I entered it and track started over. Would be nice if can copy today’s meal to tomorrow or yesterday to today, for ease. When I switched from in person to online then back to in person, lost 5,100 wellness wins. Been nice to have kept them.

Wonderful app! I love WW!

This app is easy to use plus you can track your meals with Smart Points to stay within your weight loss goals, help sleep, provided Smart Point recipes, also set up a reminder to weigh in weekly, and to top it all off you earn points, when using all these features, to use towards prizes! It’s a win-win!

Keeps resetting notification settings

I have been paying for this app for nearly a year now and I have set it to only notify me of weigh in days. The push notification settings either frequently reset or have new ones added that are enabled by default. If I am paying for your app already do not advertise things to me in my Notification Center. I had to disable all app notifications from this app in my Phone settings, which means I’m not getting weigh in reminders now too. This is sleazy practice and it is driving me away from this app.

Good app but don’t like the change to the home page

I have really liked the app overall but this past week they changed the”home page” where you see meal points, activity points, saved points and points used and remaining. The change this past week is really aggravating. I also don’t like the change this past week to the add foods utility which no longer shows favorite foods by meal, etc.

Frustrated with App performance

Disappointed that I am not able to upload photos from my phone gallery to connect. I am only able to snap pictures in the moment, the in app. Everything is up to date and everything had been restarted, re-downloaded etc. Please help!

The no excuses tracking app!!!

I love how easy it is to track food/exercise. Being able to save favorite meals or scan foods I’m not sure about makes tracking easy even for a lazy food tracker like myself. I love that the exercise automatically updates with my Fitbit. They have taken all of the excuses out of tracking with this app!!

Activity Points

I would give this app a 5 star review except… it does not recognize my workouts through Peloton. It will show in my health app. It will show on my watch. It gives me all my exercise minutes, but it only syncs my steps. It gives me no credit for my other activity. Please fix this and you will be at 5 stars! I don’t like entering things manually, especially when you don’t have the same kind of workout listed.

Hi!

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. As you are aware, Peloton does not sync with our WW app and members must log their Peloton activities manually in order to track them.

We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

-WW Customer Care—

Sleep tracking

Love the app! I’ve been doing the beta sleep tracking. I find the label of ‘healthy’ sleep zone equal to 7-9 hours quite judgmental. Maybe it should be recommended sleep time. I have spent most of my life sleep deprived when I would get 8 hrs, resulting in sleep studies and many other unnecessary tests. I require 9-10 hrs of sleep each night. Thanks

Worth it

This app has many great features, but can take a few days to figure them all out. The barcode scanner is a lifesaver! I love the meal planner, but I wish there was the option to create and save multiple meal plans, or be able to plan out more than one week at a time. WW is the only thing that’s ever helped me lose a lot of weight and the app makes it even easier!

PeggyM

I like the recipes, but have a hard time printing them out. I don’t like cooking directly from the app because my phone shuts off after 2 minutes and I have to keep going in and turn it back on to see the recipe , so printing it off is a better option for me.

I like the encouragement from the WW site, thank you!

Very useful app... Some challenges

For the most part, I love this app since it helps me track my food intake. :-) I do get frustrated when food that i am trying to track is not in there when I need to make a quicker decision regarding food. I love the cheat sheets and motivational articles! All improvements are making this app even better!!!

Awesome

Having the WW app has helped me with making significant lifestyle changes in my eating habits since January 4, 2021. WW isn’t about “Buy our food and you’ll lose weight” - it’s about showing folks how to take food choices...huge difference! Plus, there’s no “Uh, oh...you ate the wrong thing and here’s your penalty” play. Thankful for their research and points methodologies!

Great Convenience

I love this app because everything is at your fingertips. It does not take much time to track food and activities. Also, I love how big can find a meeting at any time. There is some much great support and useful information.

I am experiencing success in this program and, I am really excited about the continued results.

Greatest addition to WW yet!

I absolutely love the app. I’m am able to stay accountable much more quickly and efficiently. Seeing my numbers, being able to scan food items, and have exercise videos have been my greatest help. I have sent it to many of my friends and brag on this new addition every opportunity I get.

Love the WW app

Easy to use, has everything you need. Food, water, movement, and sleep tracking (accesses your Fitbit or other fitness tracker) ....and the WW community are available in many types of groups for encouragement. Access to virtual meeting, coaches and groups of people from all across the country. I can walk on my treadmill and attend a WW meeting. Highly recommend.

Best diet ever

I started two years ago again and lost 50 pounds. But more important my pulmonologist dismissed me as well as my sleep doctor. Prior to that I had sleep apnea and my pulmonologist wanted to put me on oxygen. What is the weight loss I walked 20,000 steps a dayI no longer have to be fast now nor do I need oxygen! In addition to that my a1c has gone from over 8.2 to 5.8.

Getting to 5 stars

I love the new program and the app! There is so much more added since Covid. I love the Digital access because there is motivational videos and speakers that really keep you motivated instead of going to a meeting for the people who can’t get there. They also keep up with updates. Great job WW you really have stepped it up!

Why I love the WW app

The WW app keeps me motivated to stay on program (I’m on blue). It’s so easy to grab my phone while I’m watching the evening news and total my points, or take the phone out and scan a product in the market to see how it might cost me.

Recently My 2000 points earned me a set of metal drinking straws, environmentally sound, and perfect for both home and office!

Great UX but full of bugs

Great user experience and position psychology, which is helpful and motivating. The problem is all the bugs I find. I didn’t want to write a review but there’s no way to report a bug in the app. I’m I keep getting an error validation when I try to set a goal for my weight. There seems to be a problem when caching data when I interact with daily reminders/goals. The “edit” pencil is not responsive when I click on it.

Love the app, except...

I think this app is really quite good — the database of foods is robust, the activity tracker is helpful and syncs with Apple Health, and the “Connect” social function is just as good as any social media app out there. However, it does log me out of my account multiple times a week (and sometimes, multiple times a day) for no apparent reason. Could we please fix this? It’s a great app otherwise

Don't care for it

It's still helpful but not nearly as helpful as before. I hate not seeing how many points I've had during the day. I found myself adding them up a couple times a day. I also can't find the restaurants easily like I could before. Please bring back some of the old features!!!!

Love this app!!❤️❤️❤️

Having the app is a constant reminder to track my food. It allows me to quickly see what I’ve eaten and how much I have left. Even when I mess up it is so easy to start over with the app. I am determined not to quit this time and not having to go to a meeting to weigh in just tracking it on my app makes it a no brained!!!

Awesome and life changing

The app works great. Easy and even fun to track food, especially using barcode scanner. Easy to calculate point values for your own recipes or meals not in the database . The online community is awesome and so supportive. Comes with workout videos and audio which is an awesome deal. Filled with resources. I’ve lost 50 lbs and counting. Love this program and this app!

Great app

I use this app on both my iPhone and iPad and it works great. I do sometimes have it tell me there is no internet connection yet I have five bars of signal or am using cell data. I would like to see this get fixed since it is a problem when I need to look up or track a food and it won't connect.

Refine amounts

There seems to be a wide range of points for some foods. I cook a lot at home and need help with the amount. " One serving" sometimes doesn't describe the food. Might be helpful to allow size or weight and that sometimes is not an option. Also, the activity count is not always correct. I use Vivofit and some days does not match the sync with Garmin. I do really like tracking and stools.

This Will Do It!

For a program you're using multiple times a day, this app can handle it and make tracking for food & exercise a pleasure. So easy and a pleasure. The Connect function - built right in - has me actually addicted to the app and as other users say, we've abandoned Facebook for the Connect feature on this app! BRAVO!

Great new program, focus

Love the new program. Really appreciate the different options in food plans. I really like how the focus has shifted towards Overall health and away from just weight loss. Really appreciate the updates to the app itself. It is much easier to use. Lots more friendly. Lots of good resources and easy to access.

Gaining Health Back

WW is not just a diet it is a healthy, sustainable way of eating. The app is super intuitive and easy to use. The database of food has never let me down. You can use Connect to catch up on what other members are doing. I also love being able to see a record of my weigh ins going back several years. Highly recommended.

Use it and lose it!

The app is great and so helpful to tracking food. It has so many foods pre-populated for easy tracking. It has a nice scanner for tracking packaged food. Very user friendly. I’ve been doing the program for almost 2 months and tracking through the app has helped me lose weight.

DON’T GET SUCKERED INTO IT LIKE I DID

I was hesitant on downloading the app and joining WW but I guess I had hope that they would tell me something I didn’t know. I should’ve gone with my gut. There’s no info on the app or on the WW website that I couldn’t get free from Pinterest or online. It’s basically just another form of counting calories. They make you commit to three months whether you like it or not. (Probably because they know you’ll instantly see once you join that it’s nothing special) I’m very disappointed with the whole program and I requested my money back but they refused.

So sorry to hear that you are disappointed with the WW app experience. Please email us at ResolutionSupport@ww.com to share your issues and what you would like to have improved. We look forward to hearing from you.

-- WW Customer Care

The only thing that works for me

I tried many times but I’ve never been able to succeed on my own. This app is what has proven to me to lose weight. I’ll keep using this app! Proof is in the pudding.

Update: It is extremely hard to do this during this pandemic. Not gaining but not losing. Just maintaining and get is good for me at the moment.

Easy

The application is easy to use and filled with articles and things to motivate you! One of the things I really enjoy is the sentence that shows up each time I open the app. My favorite is “Sandy, you are better than bubble wrap!” Now that is pretty special! Who can feel bad about themselves after reading that?!

WW, Improved

I’ve used weight watchers for years. The app has improved over the years too. Now my Fitbit keeps track of steps and relays the information to the app. The FitOn exercises have been a fantastic addition to get and keep me moving during this pandemic without having to go to a class. Thanks WW for all of the improvements!

WW app is the best

I use the app every day. I use it to track my daily points use, I use the scanner at the grocery store to determine which items or which brand to buy and I use the recipe builder or the WW recipes. I plan my dinners for the week by inputting the recipe in my daily meals ahead of time and then click on that meal (which brings up the recipe) to cook dinner. Theresa, Kettering, Ohio.

It Really Helps with My Accountability

This app really makes me stat aware of what I am eating and if I am drinking enough water. It also has great exercise “classes” and ideas for what you can do to exercise (ie walking, running, etc). My only complaint is that there are foods and restaurant menu items that are not in the database. I know this will get better with time.

36 Pounds Down!

I couldn’t have done it without the app. Keeping track of points and exercise anywhere and everywhere has kept me on track with an average loss of 3 pounds per week. The reward points, success stories, recipes, and exercise platform motivate me to keep going. I have 39 more pounds to go, and I know this app is the tool that will get me there.

Worst app ever

Belonged to WW years ago and loved it but now, no way! I wasted my $20 for trying it out after seeing the ads on TV. Try logging in simple foods such as red grapefruit and the list comes up with grapefruit vodka etc.. A simple bacon egg and cheese sandwich comes up with everything but. Can’t find fresh fruits like cherries without finding a list of every cherry dessert known to man. My fitness pal is where I’m heading back to. At least it’s simple to use and accurate. After one week of this, I’m so disappointed and frustrated. Shows how change can ruin a good thing! Good bye and good riddens!

Covid19 survival

I never used the exercise at home section of the app before. Today I followed a walking guide on my WW app. I expected it just to be music or motivation but rather it was a 21 minute exercise boost to walk normally 1 minute, then speed walk 1 minute — and eventually so you work up to more speed walking by the end of the 21 minutes. Loved it.

Zoom meetings

I have to say our zoom meeting has brought our group closer together. At meetings you talk to left and right everyone sits in the same seats. Zoom we are face to face all of us interacting and bonding. I attend Newington CT 10am Wednesday with Donna. She has been fantastic I am in NO HURRY to return to the studio. I have MAINTAINED my weight thru almost 4 months of being home, feel that’s a victory.

Well Rounded (no pun intended)

This website has everything a person needs to be successful in maintaining a healthy lifestyle. It provides the points per any item food, recipes with point values, mediation segments, exercise segments, and reward points that can be used to purchase things. Also, inspirational stories from members. I recommend WW to all my friends.

A place to track water?

I love the app. I’ve used it faithfully for two years (and have reached goal) and use almost all of the features. A few things that I’d love to see added: 1) a way to track water intake so I know I’ve reached my daily goal and 2) perhaps a way to add a daily ‘note’ as to how the day was going. Thanks for the great program!

Easy App

The WW app is very easy to navigate. It helps keep me on track, and see where I can make improvements and changes so I can reach my goals. The scan barcode function is excellent when out shopping or eating out. I am very busy and did not want this in the beginning but now find it very useful and glad I have it

Great app but still needs a little work

I would give this app 5 stars except the recipe builder needs more work. But all that said, this app is helping me with my weight loss journey so much more than the old WW slide calculator used in the past.

Update: I have been at WW two years now and they continue to make improvements. The Connect feature is the best! Bravo 👏👏👏

Edit: The recipe builder still needs work

Exporting recipes

I enjoy the app and use it daily. My only wish is that there be an option to export or download recipes from other sites. This would be helpful to avoid always manually inputting the recipes. Manual inputting takes lots of time causing you not to track the food for that particular meal. Otherwise I like the WW app.

Sanity has returned

With all the styles of “dieting” out there, I became paralyzed. In a year’s time a moved between about 7 different diets based on my mood. I lost a total of 2lbs. WW is the ultimate truth in nutrition and thanks to Oprah and Mindy program is about a lot more than what we put in our mouth. I LOVE the WW connect community. It is making a big difference for me as the WW studio isn’t open 24/7 Lol!

WW App

This APP is like Disneyland for WW!

So easy to track foods plus so much information!

I especially like being able to scan products in the grocery store as this keeps me from buying unhealthy food! The only thing I dislike are posts on Connect that have nothing to do with WW but it’s easy enough to scroll right by and move on.

The best resource and tracker

I LOVE this app! I find it easy to use and effective to keep me on track! Wonderful resource from coaches, to recipes, to finding new friends, not to even mention the tracking and the ability to scan foods in the store BEFORE I buy them! Money saver!!! Great app. As any app there needs to be updating, but they stay on top of that too. 😊

LOVE IT!

The Weight Watchers app for iPad is really great! It has made everything so easy to track and store favorites. Going on 3 weeks of use, and I am happy with it every day, all day. I like all the different aspects of the app in one place, recipes, Connect (love that!), tracking, coaching, support. It’s really wonderful. I use it on my iPhone and laptop as well. So seamless and easy!

Stay young and strong

Being aware. What I eat. And tracking. On this app. Of what I eat. WW is grate. Because. They can help me stay on the program and and I can still have my favorite foods. If we do potion size. of it it’s keeps us young and healthy. Knowing. What’s goes in our mouth. As long we put in fourts. And veggys. In a mix. With others foods. If we planned it just right.

Tracking

Easy to use. Very beneficial because you see what you eat every meal, everyday which helps you to see where you can make improvements or where/when to avoid certain behaviors. The tracking for me is the most important tool. The fact that it is easy to use is a huge plus. 💞👍

WW app

So helpful on my WW journey to make a meaningful life style change! From counting SP to raise my awareness of what I’m choosing to eat, to helping me be mindful about my activity level each day, I feel empowered to make the choices to change how I eat and live. The articles are also very informative and engaging. So thankful to have such great support at my fingertips to help me on this journey.

Great App

I love having all the WW info at my fingertips! This app has helped me make wise choices over and over. At times I would be at a restaurant with friends and assume the salad was the best choice, I’d look at the app and realize the salad would have 17 or more points. It’s been a lifesaver at the grocery store, it’s very easy to scan the points of different foods.

I don’t like the “fixes”

I really struggle with creating a recipe. I get 5 or 6 things built in, then I end up cancelling it by hitting the wrong button, because it’s not where I expect it to be.

I also can’t seem to build a recipe today. When I scan something in, the only option I can find is to track that item for today, or to pick another day. It won’t go back to the create recipe area.

Losing the + sign makes it harder, not easier.

The reason I’ve been able to EASILY lose 25 pounds in 2 months is because of this app and how easy it is to see why I gained in the first place.

Please fix the create recipe area for sure. I never would have found those things if they were where they are today. The plus told me there was something there. Having to search to find extras isn’t convenient at all.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Put weight back in the journey page

I love the app, however, with the last update the weight tracker moved from the journey page to the personal account page. This doesn’t make any sense to me. My journey is majorly about my weight, not my wellness wins. I don’t like “hiding” that in the account section. It makes it seem like I should be ashamed of it and hide it away. Plus it’s not intuitive at all.

Helps so much!

Love this app! I can scan almost any food and be able to track it instantly. Much much easier than writing it down or even typing in the item. Love it that it automatically updates weight from weigh in. Great way to progress! Also love that you can connect 24/7 for info or support! Great app!

Jody M

I love the app!!!! It’s very user friendly and has a huge database. My favorite part is the scanner. It makes grocery shopping a breeze and it’s super fast and accurate. I love the restaurant category as well. The connect portion is awesome. You can connect with so many people to get new ideas, and encourage one another. If I could give it 10 stars I would.

WW App.

Hey my name is Carol. I have been in WW since October, 2018 and have loss 27 lbs. I have used the food tracking app the whole time and I love it. I feel accountable to this app and that’s what I need. I also attend the meetings in Fernandina Beach Florida on Tuesday mornings and love it too. The leader, Linda is fantastic and very informative and knowledgeable. All the WW staff are great there. Thank you for offering this app to all of us in WW, it actually works.

WW App

I’ve been a Weight Watchers member for over four years. I lost about 30 pounds after I joined (which is all I needed to lose) and have kept it off since. More than anything else, I’ve I credit my success to tracking with this app. The app is easy to use and really don’t have any ideas on how it could be improved.

Suggestion

Could you please incorporate some sort of note section on the log page? When I go to look back at things I’ve done in the past to see if they’ve worked or been failures, it would be able to have some sort of note on why this day or that was the way it was.

This App Makes the Difference

Products vary in points, even the same item. The barcode scan is helpful at home, in stores and restaurants! I had no idea how many points my favorite meals were. Now without pencil and paper I can instantly keep track of my eating! When I daily use this app the results are wonderful!

A little complex but great!

The WW app has a ton of stuff on it, which in itself makes it a bit complex. But it’s good stuff and endlessly helpful and motivating. From tons of recipes, to the barcode reader that makes point counting easier, to motivational prods, there’s a gold mine of help. And I keep finding new things everyday. All in all, an excellent companion on the weight loss journey.

Love it, but wish you could adjust recipes when tracking them m

It is so easy to use, has a ton of foods and recipes, and is essential for my WW success, I only wish we could adjust recipes when tracking them without having to enter it all in separately. If I leave something out, use less, or sub something, it would be great to be able to account for that.

Love this app

I have been a Weight Watcher member for many years. Not only is the program awesome, this app keeps me on track every minute of every day. I love that I can keep track of my points but also look up food point values as well as recipes and success stories! Tracking using the app seems less cumbersome and a lot more fun!!

Tracking keeps me honest

Love tracking! It makes me accountable for everything I eat. I feel more in control than just “winging it”. Hmmm wings! JK.

It’s been 8 months and nearly 40 lbs down. I’m going at my own pace with little exercise because I want to sustain this in the long run.... so far so good and I’m not worried about going off the deep end with my eating habitats.

A Great Resource!

I love this app in the weight watchers program. The app hold me accountable, keeps me connected with other people on the same path as I am, tracks my weight and helps me to track my activity and exercise. There is a tool that lets me calculate my recipes into points and there are thousands of recipes from other people on the app that I can use.

WW member

This app is very user friendly! They have recently updated and added new features like active workouts for anyone. The food data base is amazing you can find anything easily and if not it super easy to put in nutritional value to get points! The recipe builder is a huge help for me and so easy now that you can scan to add your ingredients!

Super easy app

I love the WW app, it’s super easy to use, helps you keep track of what you eat, and has points for almost anything you can eat or drink. You cane trac your weight and any activity you do. Plus you have 24/7 support and connect is a great tool to keep in touch with others who are trying to get healthy as well and lots of encouragement.

Easy, friendly & fast

While I’m enjoying the new weight watchers I do miss the option to have the old point system. This gives me more options, but I lost weight faster but the old system. App is user-friendly and easy to use. It works if you work it! Remember you didn’t gain it in a day, you’re not going to lose it in a day. Slow and steady wins the race!! Good luck in your endeavor.

Love this app!!

This app is amazing and very easy to use.. the best feature for me is "connect". It's weight watchers version of social media but only members are on it. I get inspired from stories to recipes... the support from the members is amazing!! I haven't been on my other social media accounts since starting the program, 5 weeks!! And I've lost 12 lbs 😊... love it!!!

This app is amazing!!

I love the WW app! It works - I’ve lost 15 lbs in 3 months just by using the app.i t has so many resources, from a baziliion searchable recipes to a selection of Aaptiv workouts that just fit into your life. Also, I LOVE the weight loss graph - makes me feel so great to see where I’ve come from and where I am. This app is just a fantastic, always encouraging , supportive resource.

Makes tracking easy.

One of the biggest challenges to losing weight is being accountable for what we eat. The App makes it easy to easily keep track of what you have eaten. If you are going out you can check the Restaurant section and pre select your meal before you go to stay within your points.

Tad George

This app is easy to use. It keeps me accountable to help me reach my weight loss goals. The connect feature is very real life for all members. To be able share and view success as well as give encouragement to folks that are struggling or beginning makes me feel a part of a weight loss family all working to live a better and healthier life.

WW best tool ever!

I have used practically every WW tool there is or ever has been since 1973! Seriously! This is the most user friendly, informative, quick, efficient, easy method of keeping track of what goes into my mouth! I give most of the credit to my weight loss to tracking what I eat and I give the credit for tracking to this apt!

WW app easy to use - encourages tracking

The WW app is very easy to use and allows folks to quickly track all that they eat / drink. It has wonderful recipes and a component to read / comment in others progress or struggles. Very encouraging.

For the tracking segment I’d like to see more foods in the data base and for it to remember the foods that I eat frequently. I have to search for almonds each time I have them.

Serving sizes

The only problem I have with the app is many times it says 1 serving. Well what is a serving for that particular food. I think it would be much better to say I piece of chicken or 1 ounce if a good. Many times I have had to chat to find out what the serving size is and they have no idea! Hope this helps and we can stop the confusion.

First time user

I have recently started using this app, for the most part it is intuitive. The one suggestion I have at this time, when searching dishes under a particular restaurant, it would be helpful if we could sort the points listed in ascending order so I do not have to scroll through the entire menu if I only plan to eat 10 points worth of food.

So easy to use

I love this app! So easy to use and so much on it. I love I can scan a food and track. I love the restaurant guide just wish it was in by points instead of scrolling so I could find the best choice at a quick glance. It has so much just have to take your time and open things. Love it! Has really helped in my weight lose journey.

Jwlovinlife doing better everyday

This app is excellent. If you are wondering why the answer is simple. It helps you do better and be better when it comes to eating. There are so many suggestions about how to prepare good healthy meals and eat the things that you love. Just try it. You won’t be disappointed. The support is great as well.

Best Ever!

This is one of the best Apps I have ever used. The scan option works and makes it so easy to track certain foods and products. It just just slick! It also syncs seamlessly with the web site that I use on my Mac Air. None of this would matter if WW Freestyle didn’t work, which it does. The App is just a great tool to assist in making it even easier.

Again...but way better

Was on WW about 5 years ago. Too much tracking, too much looking up, too much effort and got discouraged so I quit. Now with the new app, zero points, scanner it is so much easier and feel like it fits into my crazy life. And the great thing it actually works. Trust the system and you won’t be disappointed!

Works great

I really like this app. I have used several and the points is just the easiest tracking I have found. The main thing that would change my rating to a 5 star is if there was a specific place to track water and be able to set a daily goal. Staying hydrated is a large part of being healthy. I am very surprised this app still hasnt integrated that in yet. Add A Water Tracker!!!

Thank you for the suggestion! Our engineers appreciate the feedback to see what they can work on for future updates. We wish you the best of luck on your wellness goals. We're always here if you need assistance along the way.

-Weight Watchers Customer Care-

Recipe search isn’t working

I love this app but miss the old rewards you used to get for drinking enough water and eating enough vegetables. It was a cute incentive to eat right.

Bigger issue with this app currently though is when you try to search recipes by ingredient, it returns to whatever featured recipes are on the main page. In other words the search button isn’t working. Hope this gets fixed in the next update. Otherwise it’s a great app!

Tracking water?

We all know how important water is especially when dieting. They talk about this in our WW meetings yet they removed the water tracker from the app. I really like having a water counter to get my daily intake in so I now have a second app that just tracks water. Not sure why this is gone - it certainly is needed and missed and doesn’t seem in line with what they teach or recommend.

Not very streamlined

Love be able to track my points but it is very frustrating entering simple things - like vegetables. Many times you have to go through a long list just to get the plain vegetable. And what is a “serving”? -a cup, ounces? Often I just make my best guess. When a brand name is listed, like to see what is in it so I can make a better educated guess. This app definitely needs some tweaking.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

Family Plan

I think there should be a family plan option at a discount. My wife has the app and I’ve recently started weight watchers with her. I’m not paying another $20 a month just to track what I eat. I know my daily point allowance so I just use her phone to see what I can and cannot eat or how much. The only thing I’m missing is not really knowing my rollover points. I’m down 18 pounds in 1 month so it’s working for me so far. NEED a family option

Thank you for reaching out, and for sharing your feedback. What a great idea! We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

LOVE the new WW app!

I have done WW in the past and used the app when it really first started off (before Connect and before convenient things like Chick-Fil-A were preprogrammed 😂). The ease of use and user friendly layout of this app has made tracking so much easier and taken out the hassle of putting foods in manually that take up time. Love it!

Great app

The only thing I wish would be better is the scan history. I wish we could sort on date scanned. There are sometime I want to record what I scanned the prior day and you have to scroll through 20 items to find it. That’s if you remembered the name. Right now it is only viewed in alphabetical order.

App

I really enjoy using the app. Have one complaint; when looking for foods under "foods" they are sometimes hard to find and have to look in 3 or 4 categories to find. But this is not a new issue. New app is wonderful. EDIT: on Connect please use "New" as the default opening instead of "Trending", or do away with "trending" completely

Need to Track

There is no way to add foods on the app. I have to go to the internet to enter new foods. I wish Weight Watchers would partner with My Fitness Pals database. I get so frustrated when I want to eat creative foods. I feel like I can only do basics because it takes forever to add something new. I also wish they would update scanned foods. There is no one to note that a scanned food is out of date and no longer accurate. Please work with My Fitness Pal. Weight Watchers does work, it just needs to keep up with technology.

Useful

I primarily use the scanner and calculator on my iPhone. Both work very well. I was able to sync it easily with my Fit Bit Charge. I am pleased with the app. I just started looking at the Connect feature and found it encouraging. I paper track so I do not have some of the technical issues others have mentioned.

A bit disappointed...

Joined yesterday. Many features of the app work great but aren't any better than their competition apps (e.g. MyFitnessPal).

One of my biggest issues so far is that there are errors when calculating points per serving on recipes I create. I created a recipe that makes 2 servings and has 16 total points, but the app calculates that 1 serving is 12 points instead of 8.

The other big issue is that the chat support function constantly crashes. I tried to talk to support about the issue above, and the app crashed once before anyone even responded, another time after I initially got connected, and a third time after I spoke to someone and got transferred to tech support. I just gave up.

I hope the Weight Watchers program works better than the app does.

Easier login please!

I don’t use as often as I would if the login were more user friendly. I don’t like having to type in user name and password repeatedly since I invariably hit a button wrong at some point and have to start over. Ideally I’d like a touch to login, but even a “remember me on this device” would be an improvement.

I don’t have a review for the rest of the features since, like I said, I don’t use the app as much as I would....

Journey TO Sucess

This has been a very good dream for me since I have lost almost 40lbs and I feel so good for my age of (66) I have been trying to loss for years starting and stoping for years! I love that my husband and friends notice my weight lost! I also have (2) amazing children that are into keeping there health and exercise up everyday! Thanks Weight watchers!

Great weight loss tools!

Thanks for all that you do for us Weight Watchers. I love the points calculator that I can take to store when I buy groceries or when dining out! It helps me plan awesome meals for me and Mom! What an incentive to get healthy and learn good eating habits! I love the Connect forum because you can share recipes, stories and uplift each other! Great app and program!

Weight watchers app

Love this app it’s so easy and convenient and keeps you on point. Couldn’t be more structured which I love . You get to scan items , u don’t have to look things up or track all your points . This app is amazing and keeps me loosing weight and helps me make better food choices. Thank you weight watchers ❤️

Complain about the app not always working

I like the app when it is working. I have had to call customer service twice because it suddenly stopped working. The representative said it was due to updates. That’s not good. If I can’t log my food I can’t count my points and follow the plan. Very annoying. Logging my food is why I do weight watchers and why I pay a monthly fee.

So simple

I never got serious about losing weight until this month and this app was amazing. I can track what I eat and drink. Also the barcode scanner lets me scan foods to see how many points they are. If the food isn’t found, in the app you can input the nutritional information and find out the points.

Easy & Effective!!

I am so thankful I decided to join this app. It’s easy to keep track of what you’re eating and they have so many helpful things on this beside tracking what you eat - there are recipes, exercise video and meditation video. And you can connect with others and be inspired. Would highly recommend this app.

Only 5lbs left to go 😉

This app has been great for me to be accountable so I can see what was working for me and what was keeping me from my goals. I couldn’t of loss 15 lbs without it because I tried for 2 years after gaining 20 so happy to see this works. Getting back to keeping track because that’s the only way I can loose 😁

Love WW app!

I love this app because when I’m feeling down, I can go to the app for inspiration from

Others that are on their weight loss journey! It’s been great for me and helps me stay accountable while on my journey to get back to my pre pregnancy weight. It’s very user friendly! I can scan foods to help with accountability, find great recipes, and join virtual meetings! I love it!

Ww

I was very satisfied with Erica who was very helpful with my questions thank you Weight Watchers for making me healthy again sorry that I have to cancel my membership but due to health issues I have to go that way hopefully in the future I can get back to normal and join again thank you again for everything

Online tools

This new 360 program is the easiest one to follow. A new option to photograph your meal so you can track it later is so useful. No more writing what I ate on some scrap of paper, then tracking later. I added the Active link to my subscription to track my activity. Hopefully it will be more accurate than my o ok lol

Brilliant and effective

The app is extremely easy to use, and I find myself trying to do better each week. It’s the only weight loss program that has truly worked for me, and I am able to maintain a healthy weight. You learn tips, recommendations, meal plans, and you have community support. Well worth the money!

A works of difference?

After trying WW for times throughout my adult life, this app has made the difference for me and my weight is steadily coming off. The huge list of free foods has helped stick to WW and not feel deprived.

The app is easy to use and keeps me on track. I didn’t enjoy having to go to weigh ins- I am very happy doing it from home.

Great app

I love the app but I would make a suggestion. Make it easier to add my own recipes and add an item that is not in the app. You have to scroll past a million things before you get to the recipe button and the only way I have found to add a new item is if the barcode doesn’t scan and it asks to add the item.

I don’t think I could have stayed on track, without this App!

It is absolutely wonderful for scanning food to know weather you are making the smartest choice. I also love that it keeps track of my daily and weekly points used. It’s easy to use and takes the guesswork out it. I give it an A++ rating!

My WW App

I find the app to be very easy to navigate and I like all of the different features and resources. Having the WW community and stories available are very inspiring and add an extra layer of support. I also enjoy that new tools are added when available.

I’ve not been participating for a while but I’m thrilled to get started again!

Great app! Much improved!

Whoever is in charge of the website and this app is doing such a great job! I can put something in on this app and it instantly shows up here and on the website too. It is really fast and all the features are available. Makes tracking everything really easy

Food Tracking

Wish the food tracking feature could continue to be tweaked. For example, I wish we had a “copy” feature so we could copy over some of our food from previous days that we ate as leftovers rather than search for each ingredient again to track. I know you can “save” frequent foods, but I often eat different foods now.

WW app is the best!

I love having tracking at my finger tips. So much easier to keep track in real time not catching up at end of the day. Having the ability to scan foods in the grocery helps steer away from those high point foods. And connecting to those with same or similar struggles throughout the day helps keep my focus!

Piece of WW cake

I feel my newfound success on WW is due in large part to the ease of use of this mobile app. I have been 100% compliant with the program and with tracking because there is no time lag. I cheated all the time when I relied on the desktop app. Can't say enough good things about WW mobile. 19 lbs and counting. Excited to keep going, for once!

Tracking desserts

Hello

I truly think a more honest and healthy approach would be to have a tab for specifically including desserts— we eat them, you give recipes for them, let’s bring them into the light and track the crap out of them—snack is a very different category from a dessert!

Let’s celebrate and own treats as a part of our world!

WW App

I love the way I can carry the App everywhere with me on my phone. It is extremely convenient to have it with me in the grocery store. I can check the points of food immediately. The App is very easy to use. I had to get help with two things, but now it is easy sailing. And WW help is available 24/7. How more convenient can you get?

New D360 is the best WW ever!

Keeping up with the times, and especially during this pandemic that has us all at home, WW has bettered themselves far beyond any competition with the new D360 version of their program. Now we all have access to real community- real people - in real time, anytime. I couldn’t have imagined a better way to stay engaged. I LOVE it!

Pictures

The way to upload pictures on the iPhone needs to change. It changed for some reason and when I want to post it, it no longer shows me my whole album and asks me to select more photos or pick my current selection. And then it takes me to my album but still doesn’t post it. I have get out of the post a pic, go back in, and then my picture shows up. Please fix this

What were you thinking? Big step backwards

Really! Is there no user testing and quality control? The day's points no longer summed and displayed at top; searching does not automatically show your usual favorites or recently added entries. My Fitbit activity does not display anymore. Awful upgrade, giant step backwards

My best friend

I kid you not, I am older generation not tech savvy and don’t want to learn it.

This app is so fantastic and intuitive (even I can use it with ease) and in REAL TIME.

I adore tracking; app has all my favorite restaurants; you can even track those deadly a bite there a bite here that when untracked add up to a lot of eating

Recommend this to every WW participant.

This app is my best friend

Loving WW app

I love this app because of the recipes, the connect group, keeps me on track and when I think I’m going to cheat I scan or look up the food I want and can make an informed decision of whether it’s worth it or not; I think that’s one of the things I love the most, the major points on some foods have saved me quite a few times lol.

I love WW!

I have tried many diets including Weight Watchers. I lose weight on the other plans but after some time I gain the weight back. Other diets are just too restrictive. Eliminating entire food groups just doesn't work for me. I love WW because I can eat whatever I want as long as I figure out the points value. WW is sustainable which for me makes it great!

Jenny

Great improvement!

App has come a LONG way! The only reason I’m not giving 5 stars is because I don’t think everything is organized within it very well to make it user friendly. I find it difficult to find my saved items vs my weekly plan vs my foods etc. I would also love it if you could share weekly plans with others in your household also on WW.

Learn the WW App.

Still trying to learn how to navigate the app on my own since I’m not a zoomer. Uploading my daily food is my challenge since I frequently change my daily diet. I’m sure in time I’ll get it. My most favorite part of the app is “let’s see what’s in your frigid” and the instant menu suggestions that followed. Now that was impressive!

WW app

App is always improving, making it easier for me to stay healthy, track my food and keep the weight off. It really helped me take the weight off (lost 25 pounds in two months) and now to maintain my weight (I continue to lose about a pound a week, my choice). I’m 70 years old and I’m almost down to my “married weight!!”

WW

This app is awesome! Simple but so helpful. A weight loss coach in my hands at all times. I love it. I’ve consistently lost 3-4 pounds a week. The online community is great. My favorite tool is the barcode scanner. I love that I can scan items before I buy them to check how many points they have.I recommend WW app. to anybody who wants to get healthy and or lose weight.

It’s come a long way!

I do love this app. The only comment is that when I try to add my protein powder (Genepro, 0 points) I’m not able to add it so I also can’t include it in recipes. I’m interested in how this food will change the points value of a recipe since it’s a quick and easy way to add a lot of protein to something that is otherwise very high carbs, e.g. oatmeal.

Working while on WW

It makes it easy and so convenient for me to stay on track. I can track before, during or after work. My hardest part is my weekends. My husband and I stay busy. I skip breakfast, sometimes or I may eat one meal a day. But it works for me. Thank you WW for making it easy for me to stay on track with my weight. 🌸

WW App

Thanks to this wonderful program, and a fun, easy to use app, and I have lost 35 pounds. Only six more to go, and I would feel like I am comfortable, very comfortable with my health and weight. Everyone’s medical insurance should be paying for this program for people, who are serious about losing weight. It rewards healthy food choices, and I am never hungry.

It Works, but App needs improvements

Program really works, great options, ideas and support. The app needs some improvements. But overall very pleased. When my special rate ended, and my bank was charged the full rate, I called customer service and the reversed the charge and walked me thru getting a new special rate. Excellent! Post menopausal, coronavirus quarantined, and still down 16lbs in 3 month.

Love it

Sure would hate to lose the app. Feels essential at this point.

Still trouble with sleep tracking when have to go back a d or so to track

9/13: still sleep tracking difficulties with times acceptance especially when trying to edit previous day.

9/24: same . Only prob on sleep tracker.

WW App. 5 stars

I love the app… I’m very happy how it works. I do have a issue because there are no meeting places near me so I do online… Which I love… But when I was losing so good I did not receive any rewards. I could only get them at meetings. I’ve been busy with health issues so I’ve not been on my WW app and charting it down… But I’m going to get back with WW… Thank you again WW!!

A little slow but I love it

Food searches take a while so tracking isn’t quite as quick as it could be but as I learn the point values for foods, I will start doing “quick add” to work around it. Other than that, I think the app is great. Much improved from previous versions. I enjoy the “community” posts. It is motivating to see others’ success with the program.

It’s great!

Convenient. Super-helpful. Don’t leave home without it.

The only reason I don’t give it 5 stars is sometimes searching the database isn’t accurate or have what I’m looking for. I need to source it from another app or add ingredients myself to get the exact item or points. Not a huge deal if I’m home but out and about it’s challenging and frustrating sometimes.

Otherwise, it is a GREAT app.

The best tool for your weight loss goals

The WW app makes tracking easy, built in incentives for tracking, logging water, attending meetings... Connect is a community unlike any other! It’s a safe space to hang out with like-minded, goal oriented people who will cheer you on and root for you. Easily look up recipes, chat with a coach - it’s all right here at your fingertips! 💙#teamblue

Not your Mother’s WW

Nowadays , WW is unrecognizable as the program of even five years ago. Backed by decades of research, WW now offers three new plans so adaptable that each one can bring success to any postmodern lifestyle, whatever the goal may be. The WW app eliminates guesswork, offering points values for menus in myriads of restaurants in addition to live coaching, a barcode scanner, chat groups, and now, live-streamed meetings.

Complete Convenience

I love this app because I can do EVERYTHING on it! My favorite part is that I can scan everything to see how many points it will cost me. I can also click right over and log the food, and then click on Connect to chat with friends and get suggestions, etc. I’d give it 10 stars if I could! 🙂

WW App makes it easy!

Love the ease is using this app! Always at hand, all I have to do is search for a food item and it appears! Easy to scan items in the store for point values. The only minus is the ongoing monthly fee. I’d like to see them drop the price, the longer you use the App. Or something to make it more affordable as an ongoing tool.

WW daily program at it’s best!

I have been in the program before and came back now with the promise of never leaving again. This App is very easy to use for meal planning , very easy to find foods in a huge database, and packed with a lot of social media resources. Just perfect. I’ve been waiting for this App for a very long time and it’s finally here!

Making it easy

I really enjoy that the point system it breaks it down for you .The only thing :

I wish is that the smart points would be for every individual restaurant.

Thank you for the quick way of counting points , especially when you go out to eat. The people your with don’t see that you are counting points and I really love using the barcode it’s fun!!

Loving it

I love this app! One thing that would make it more convenient is if the FitOn workouts were automatically added to you activities once you have completed them, or if they were listed under their titles in the activity section of the app so you could track them correctly!

Love weight watchers - some improvements in app tho

Love the app but some issues I think could be improved

- better search functionality. Sometimes what I type in will return completely different results even if it’s a very basic item

- double counting of exercise points - when I record an outdoor walk on my Apple Watch the WW app counts steps and the walk which double counts

WW App

I love this app. It is informative and well laid out. I easily navigate between screens I want to see using the icons on top. Thanks for adding the water feature.

Suggestions:

Tracking food again without adding it to favorites. I.e. When I scan a food on Tuesday and track it but on Thursday I want that food again. So I go back to Tuesday to see the name but can only adjust it for Tuesday. I’d like to re-track it for Thursday from that space.

Connecting the app with other apps. I.e. when I exercise on different apps or take a photo on my iPhone I can share it with other apps. Those apps pop up but I would like WW to pop up.

Thanks for listening.

One of the best apps in an iPhone full of inferior apps!

The WW app has been an invaluable tool. The ability to scan and shop while in a store really helps you make the most informed decisions about food purchasing. Many a time I have been approached in a store because someone asked what I was doing, when I explained they were amazed! Well done WW!

Makes Losing Weight Easier

Finding points values is a snap with the app! Just enter in the food’s name and voila! The barcode scanner is also helpful when shopping. I’ve created many recipes using the app, so those points are easily accessed. I also discovered “Headspace” on the app. It’s a meditation tool and a good one— especially in these times!

It works!

Love the app, the recent update that highlights streaks (of tracking meals) is phenomenal!

I don’t use the community feature too often but it looks as if it is great for a lot of people!

One thing I wish the app could do is have a Ramadan setting. Many Muslims fast Monday’s and Thursday’s as well as the entire month of Ramadan. Especially because our weight loss is effected by not eating for 16+ hours a day.

I love the app.

Easy to navigate and use for using WW. Totally has changed the way I plan meals and now I really only care to hear how many points are in a dish. There are a few restaurants that need to be added and had a few items at Whole Foods that weren’t in the data base but the app gives you a chance to add the fish myself.

App love

Takes a bit of time to learn how to most easily navigate through site links. Some food items are difficult to search/locate if you don’t have the exact name/brand. Wish it were easier to the find plan information if you believe you need a change. Absolutely love the barcode scanner, saves a great deal of time. Overall it’s a great site!

Problem with weekly points

Was very happy with the app until recently it stopped tracking my weekly points accurately. I should have 35 weekly and I track one day of food without going over my daily points and it suddenly only has 5 points left. I shouldn’t have had any taken off. It happened after syncing to the fit bit to track activity. I turned that off, reloaded the app after logging off and it’s still screwed up. I tried to contact coach and she was no help. Not worth 21 bucks a month if it doesn’t work!!

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Good, but could be better

It’s harder to track and stay on plan at restaurants. There should be a way to sort by point value, and separate categories for food type (breakfast, lunch, dinner, drinks, desserts). It would make searching so much easier.

Also, make it easier to see point values on different plans. It’s hard to plan meals when my husband and I are on different plans.

Switched from Noom

I’m a return WW user who recently tried Noom. While I did lose weight in Noom initially, I lost interest in reading daily articles and didn’t find a 1200 calorie quota sustainable. Tracking points versus calories and having a list of zero point foods just seems like a better way to maintain a healthy eating lifestyle...for life. I’m excited rejoin the WW community! Anna

Marlyce1943

This app has been great for me. I’ve tried for years to get the extra pounds off, with no success. I have no support system until now. Having everyone build your support team up and constantly giving you assurances that this is possible gives me more hope than I’ve ever had.

My Journey

I have started this journey so many times only to make it part of the way... this journey is so different... from day 1 at the WW Studio I get at home - welcomed - no judgment just encouraging words... the WW Ap is also heaven sent! I fee very much connected to everything and everyone! This is Day 4 and I’m well on my way! Many thanks WW I’m happy to be home, back on my journey! ❤️❤️

Easy to use

The app is easy to use. Lots of good features such as favorite meals and recipes to keep tracking easy.

My only complaint, is that when using the barcode to scan food, the nutritional information doesn’t always match. So then I just manually enter the info to get accurate points.

Keeps me loosing weight

Love it ! Great companion in my weight loss journey. Easy to use and practical. Thank you WW for including such a helpful tool in the program. I feel I would not do as well without it! Also I love the fact that I can scan my foods and it immediately calculates the points. I think this App will be instrumental to keep me on point and happy.

One upgrade?!

Been doing this for a week now and I’m loving it! Previously I counted every single calorie I ate. It was exhausting and I was getting no where. The point system is so much easier!

The only thing I wish the app could do is have a calendar where you can plan/a grocery list maker! It would be much easier to click a recipe, then schedule it for when you want to make it because I struggle to go back and find what I liked!

Great suggestions! We will be sure to share these with our teams here at WW. On WW.Com, there are tons of great articles that may help with planning and preparing while on your wellness journey. Check out https://www.weightwatchers.com/us/m/cms/your-plan. Let us know if we can help with anything further. Best wishes on your wellness journey!

Great App Great Program

The weight watchers app has everything you need to be successful on the program!!! I have been on the program when paper was the way to go and this is super easy helpful and keeps you connected to a community with support love it! Love it! The one thing is you have to use it for it to work! But it works!

This app has been a strong help to my success

I am somewhat new to WW- joined in Late September 2019. For my weight loss journey keeping tally of my points is a huge help. This app scans foods really fast, I can add my favorite recipes and connect with other helps and encouragement. I also like to see how it tracks my progress. Great App, the more you use it the better it is.

Love it - one suggestion

I love the WW app. It is such an easy way to track my intake. My only suggestions for improvement would be to (1) develop a way to copy a recipe “link” into the recipe builder and have the information populate. Then we could easily make changes to ingredients or quantities to modify; (2) add a water-tracking feature! Can you do this PLEASE?!? 👍🏼

This program has changed my life!

Healthiest decision I’ve ever made!! I highly recommend this app to anyone who is looking for a healthy lifestyle change and wants to be the best version of themselves! If you can hold yourself accountable and use the app as it meant to be used you will see results and it will literally change your life!

App review

I have been a member since May 2019 and have lost 40lbs so far. The app has helped me tremendously. Able to stay on track and I don’t have to do my own math!😛 Also I scanned almost everything in the grocery store. I can check on almost any food and this keeps me from going over my points. Love ❤️ this app 100 percent.😄

Keeps me on track -- NEEDS AN UPGRADE

I love the app and the endless options of foods, meals, recipes, available at the swipe of a thumb. The only issue I have is the main page... it should be a summary of where you are and not always default to the food portion. The activities portion seems to be glitchy when adding activities.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@weightwatchers.com. Thanks!

--WW Customer Care—

Accountability Partner

I love the WW app. It does the math for me so my points are always right. I really love Connect. Being able to share my thoughts and feelings about this weight loss journey with people who are experiencing the same thing is HUGE. I love the total support, lack of judgement, and no politics. WW has created a safe place in a world that often doesn’t feel safe.

App is locking up since last update

I am having difficulty with the app since the last update- version 7.22. It will lock when adding food eaten. Stops on the search screen. Cannot do any action. Will not move off this screen. I have needed to turn off my phone/tablet & this seems to reset it.

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Success

The app is very convenient for me and has only improved over the years. I have done weight watchers previously but this time I started in January 2018 and have really found success with the weight watchers program — and the app, for me, is a big part of that. I am 69 years old and 1 pound away from my 50 pound weight loss goal.

Love the App

So far after 3 months in I love the app. The one thing I wish the app had under the restaurant section when you are trying to find foods while eating out that I could sort based on point value. It would be nice to see what lower point options there are without having to scroll through the restaurants whole list of everything they offer.

Love it!

The app is very user friendly, even for a non-techie like me! The quick and accurate way to find points and to track foods have made my first week much less daunting. I especially love the restaurant feature! I can just pop the name of the restaurant in, see their menu with points, and plan what I will eat begin go in!

Great app

Being careful about what I eat has NEVER been so easy using this app! Once I committed to using it, I have found losing pounds is much easier than it ever has been in my lifetime. I love the recipes that are available in the app and the notion of taking a picture of the barcode on a product is simply brilliant, as the Brits say. 5 stars for this app!!👍

Helps keep me inline

I love the app although I find in order to lose weight I have to be under my daily points, considerably. I also wish finding foods and tracking exactly recipes etc was easier. I’ve lost 25 lbs but it has taken quite some time. Looking for another 5-8. This bas been the most difficult.

Great App

I really like the amount of information that can be found within the app! There are lots of recipes to choose from. I just started WW 2 weeks ago and I’m already seeing results.

One thing I wish the app did was create a grocery list from the recipes. You could then either text it to yourself or email it. That is what I would like to see!

Thank you for a great app!

debstover3

I love this app for tracking points, I love that it allows you to scan food and gives you your points. For those who have been on WW for a long time, I wish it gave you the option of picking any WW plan and using the app to track points based on the plan you are most familiar with. Just a suggestion! Thank you!

TRANSFORMATIVE

This app has completely and utterly transformed my life. It has allowed me to enjoy food again, stop obsessing over calories, have a normal social life, find a non-obsessive relationship with working out, and eat until satisfaction. The Smartpoints system is truly a gamechanger and I hope to be able to keep using this app forever. THANK YOU and so much love and gratitude XOXO!

Almost perfect

This app is great. I only would like two changes. I think the food search could be better at finding favorites and frequently tracked foods. I also wish that when you find a recipe there was an option to show it in a print friendly version so I could print it out.

One thought for improvement

I wish I could search foods by points, like you can see a list of all ZeroPoint foods. I know you can do this in Restaurants by Smartpoints, but would like to with foods in general, for when I’m home w/ 4 points left & searching my pantry or freezer & don’t want to keep searching or scanning individual foods. Just like to see a list of 4 point items, or 3point, or 5, etc

Glitchy Fit Points

The app continues to be glitchy with Fit Points. I have it synched with my Garmin and use the app on my iPhone and it will give Fit Points throughout the day and then randomly take them away. It is impossible to swap Fit Points reliably due to this and it is very frustrating. I have contacted the chat people twice to no avail and with no help. I wanted to use the system while training for an endurance race but it won’t work when I can’t rely on the points to be there at the end of the day.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Freedom and Weight loss that works.

Even though practicing healthy eating is a discipline, it doesn’t have to be impossible or worse yet, short term. Weight Watchers utilizes a scientific method that is designed to be doable, lasting, and highly effective! Could there be a better combination? I’ve lost weight and I feel great! The relationship I have developed with food will last a lifetime.

App

The app makes it so much easier than the old method of calculating points.

The only thing I would like to see it the ability to save the food/points that are available from member calculated foods. They will come up when scanned, but as far as I can tell are not saved to my personal list of scanned foods.

The weightwatchers app

I am new to weightwatchers, but I have tried it years ago before the app was available. My 1st week has been so easy compared to my previous experience. I’m able to plan my day as I shop & make much better choices at the time using the app. I’m confident that I will be able to lose weight.

Almost perfect

I love everything I can do on the app. I do get frustrated when I can’t find a food in the database. I’m vegan, and some brands just aren’t there. And sometimes the nutritional info for a food is different from what’s on the actual package. Then I enter it manually. I love Connect and all the support and community there. I’ve used the Coach feature, and that is super. It’s great to know I’m not alone on this journey.

Wonderful Weight Watchers - Wow!

A comprehensive program for people who want (or need) to lose weight! Weight Watchers has it all: Support, fellowship and camaraderie, a huge food database to make tracking easy (and fun), encouragement, inspiration, suggestions, rewards, education, health promotion...and more! Whatever you need to be successful in your healthful journey is HERE!

The best program for weight loss imaginable.

This last update screwed up the app

I loved the WW app until this last upgrade. I had no problems tracking my meals, weight, and exercise. I use an IPod and so long as I had WiFi it was good. Then I updated and now I keep losing my connection. I tried putting a meal on the previous day and it wouldn’t let me. A good app has gone wrong. When it wasn’t broke why did you have to “fix” it?

Life Changing

I can't thank you enough for developing a truly workable methodology. The point system is designed to make you eat healthy and lose weight, all while enjoying your meals. The app is easy to use and everything you need is available in the search function. I also rely heavily on the barcode scanner.

We're thrilled to hear our app and program are a part of your journey. Thank you for reaching out to us to share your feedback. We are here for you every step of the way!

-Weight Watchers Customer Care-

Great guide

This WW app has been very informative about food values, tips, suggestions, fellowship, and healthy recipes. However, as a new member, I’m having some trouble tracking my intake to correspond with the correct mealtime and day. Currently, I write down my meals and use the app to define the values each day. Another WW member suggested this to me (as that’s the method he uses). Also, seeing & reading others’ journeys is extremely inspirational for me.

Me

Love the updates to the App. They implemented a lot of the things requested like being able to create a meal from the mobile app and not just the web sit. The meals and the favorites make it much quicker and easier to track. I wish they had a note section that allowed to add info and events about the day and also allowed us to set reminders like you can on most calendars

THIS IS A SCAM APP!

I was charged $25 for a one month subscription but nothing ever came through. I downloaded the app and logged in but I have no points and the app continues to say I don't have a subscription, even after paying the $25 complete with receipt from Apple and an alert that they will be charging me again in one month. I have been on the phone twice with WW and once with Apple. WW claims they do not sell a one month subscription through the App Store, only one year. Someone had my money but both parties are pointing the fingers and I still have no account. THIS APP IS A SCAM APP AND NOT AFFILIATED WITH WW APPARENTLY.

Thank you for bringing this to our attention, Annie. We sincerely apologize for the trouble you have experienced with your recent signup. We would like to look into this with you. We are here to help! Please email us at ResolutionSupport@weightwatchers.com. We will need your username, date of birth, and zip code.

-Weight Watchers Customer Care-

Okay but Not getting all that you pay for

Been with the program for five weeks. Love the program writ large, but the app is twitchy most of the time. The Connect blog can be frustratingly unresponsive. Also, you are supposed to receive milestone badges/stickers/messages as you make progress and goals but that happens less than 30% of the time. It’s a nice thing to have to keep you motivated. Reading reviews online I guess it’s been going on for at least five months but they don’t seemed inclined to fix it.

Welcome to the Weight Watchers Family! We are sorry to hear you have experienced trouble with our app. We will be happy to look into Connect and your milestones not showing up. Please email us at ResolutionSupport@weightwatchers.com. We are here for you.

-Weight Watchers Customer Care-

Great tool for weight loss!

My husband and I love the WW app! It helps keep us on track and disciplined every day. We use the scanner when we’re grocery shopping so we know which products are a yes and which are big no-no’s! We’ve tried other diets but this app and the new WW program have really helped us make positive and permanent lifestyle changes. Way to go, WW!

So easy to use and LOVE the recipes.

Very helpful for tracking and creating awareness of eating behaviors.

Also love the recipes section. It really helps in giving you ideas for variety.

The social media portion of the app helps you stay motivated. You can share your ideas, challenges and successes while reading other members stories too.

Good App

While I do like the app- it’s easy to use & follow. Since the the most recent update, I’ve had a “new message” alert that I can’t get rid of. No matter how many times I read the “new” messages, the alerts never goes away. And since I get legitimate new messages every week, they just keep adding up. Nothing dire with the app, just annoying. Otherwise, I really like the program & the app.

Review of WW app

I just joined WW free style on Feb 1, 2019.

It has been so educational on making healthy choices. There is so much good information right at your fingertips thanks to the APP. It is wonderful and I cannot imagine being on this program without it!

I love tracking and have done it everyday!

I have successfully lost 22.6 lbs!

I love being able to look up recipes. I love looking at ideas for restaurants and what to eat there. I love the way you can scan food labels to determine how many points a certain food item is!!!!!!

When I go to meetings , so many members comment on the app and I get tips on how to use more features!

Good job WW! You make life easier!

Recommendations to add to app

I love the app, and would like to use it 100% in my journey. However, there are a few things that a written tracker offers that are super helpful - that the app doesn’t.

1. Water count: Would be nice to have a water counter on each day - 8 icons you activate by touch to signify your meeting a daily requirement of water.

2. Daily Mood marker: Since mood often effects choices - it would be nice to track your mood - 3 icons.... Great good bad Happy Average Sad. Something like that. This was you can see your patterns on those days.

3. A notes section - perhaps 100 character cap. Where you’d note something needed for that day; or something good/bad; something you find helpful to note on the daily.

Very disappointing!!!

Very disappointed in this app. I use it out of necessity. It has glitches and errors more often than not. It doesn't have the great list of restaurants like previous versions, the search bar brings up way too many options that have no relevance to what was entered. Very messy looking and cluttered. There's also no place to keep track of water, vegetables, etc. I really hope they make a lot of updates soon.

Recipe conversion

I love the app but would love to be able to convert a recipe from a website or my files directly without having to type every ingredient and the instructions. One additional thing that would be great would be WebEx or Skype type functionality for folks that travel. This would make it so you could virtually attend your meeting when not in the same town or state.

Just missing a few things

I really enjoy this app. It's helped me keep track of my weight loss well! The only thing that bothers me is that the restaurants are kind of limited. I'm single and I eat out all the time! When I have to use other restaurants as a guide, I worry if I haven't taken enough points off because, at least for me, the temptation is to use the food with fewer points! :)

Love, but 👆🏻needs a few improvements

Love the app especially connect, that being said wish it had a way to track water and maybe notifications on not logging water, I love the old old old version when you could track fruits & veggies, good oils, dairy and water, I know it’s “freestyle” but I still like to limit my fruit and dairy

Need more up to date food info

The app needs some major updating. I come across foods, common ones, everyday that have no points info in the system. I am usually inputting the info into MyFitnessPal to get the nutrition info and then using the calculator to figure out the points on the WW app. Someone should talk to the folks at MFP about how they got all their food info in their system. I may not continue with WW because of how tedious this is, will likely switch back to MFP.

Great app & helpful for the plan

For the most part I really enjoy the app and use the barcode scanner quite often. The ability to easily swipe frequently eaten foods is also very convenient. I would really like it if a water tracker was added back to the app so that I could keep track of how much water I drink during the day.

Yolanda Padrnos

I love the app! It’s User Friendly! It also has everything you need to keep track. The points are there for you under almost every food you enter. It automatically keeps up with your SmartPoints. There are recipes and meal suggestions. I can’t write anymore good things because I will run out of space.😀 It’s a fantastic App!

Love it!

I love the weight watcher app! I love being able to track my food and connect with my friends. I only wish that when we write a post we could edit it without having to erase the whole thing and start over. I also wish I could track my water like we used to on the old program.

WW is the Way to Lose Weight

As long as you have the mindset, WW is the way to go to lose weight. Slow, but steady. You can eat what you want, as long as you’re mindful of portions, and diligent about tracking everything you eat. Can’t believe I waited so long to join, and the results are incredible....lost 34 lbs so far, and couldn’t be happier.

WW App

This app makes it so easy to plan my meals and track them. I seem to need this to keep me on a good road for weight loss. Without it I find myself blindly trying new things and not knowing the results until I step on the scale. I love being able to put in recipes and modifying them to help me with my struggle for a more healthy life.

24/7 chat is the greatest !!!

I've been a WW member for years (almost 13 years Lifetime) and while I've appreciated all the upgrades and modernizations WW has implemented, the app and 24/7 chat are the best. No more waiting for your weekly meeting to ask a question! And all the staff are so helpful and patient and full of info...just like talking to a good friend!

Finally!

I have struggled with losing weight for the past two years, and finally losing the weight watchers app I’ve been able to lose 16 pounds in four months! I love the app and all the different features it includes. Especially, being able to talk to people on Connect to discuss their weight loss journey.

Yolanda Nieves-Quintana/member

WW has been helping me improve in my overall mind, body and spirit. I have lost 15 pounds and feel good ! I have enjoyed logging in daily, the lessons, tips and the meditation audios just everything!! This has been a wonderful experience and I am enjoying the challenge and keeping myself moving for a new and better healthier me!💪🏼🥊🧘🏻‍♀️🏃🏻‍♀️🏊🏼‍♂️🚴🏻‍♂️🤸🏻‍♀️…😊

Daycare provider

I LOVE using WW mobile because I have everything I need right at my fingertips. I have an extremely busy schedule and this device/app allows me to track, compute points, look up foods and meals from restaurants and tracks my weight loss without dragging anything else with me. It also sends me reminders to track my meals. I couldn't do this program without it!

Easy to keep track

The WW app has been easy to use & keep on track. There is even a place to look up restaurants & the points for each dish. There is also lots of recipes to choose from. Having been a WW for many years, it’s a real treat to use the app instead of writing everything down.

So convenient for shopping and tracking!

I love all the information available on the WW app, from recipes to Chats to restaurant and shopping info and points, to my daily tracking. The only glitch is that the “Plans” feature does not work correctly for me; I can’t seem to save anything to a particular day. Otherwise, this is an amazing app!!! Thank you, WW, for such a great and useful tool!!!

Very user friendly app!

The WW app is very easy and helpful to chart my food and stay on my healthful eating plan.

I love the scanner to assess the points of different foods through the barcode. I can easily put several foods together for a meal I eat regularly and then just have one entry. Great recipes to try and lists many name brand restaurant meals with points.

Digital Calculator & Scanner

I love the digital calculator. It makes it much easier to keep track of your points.

The scanner is also great. When you are at the store or at home you can just scan an item & it tell you how many points you can eat.

I like the new water tracker to help you track your water.

Love The App

The WW app is a great tool to keep track of your points and also for planning what you want to eat. When you’re shopping it’s an awesome tool in helping you decide if you REALLY want a particular item and how you can fit the points into your day/week. This app as made ALL of the difference in my weight loss and maintenance journey.

Easier to use then the past

It’s sooooo hard to leave My Fitness Pal bc it is soooooo easy BUT I love the points system and WW In general. I think this app is much easier to use then in the past and even tho I miss the recipe web insert option that MFP has there are some really cool features that make it so easy to post a whole weekly meal plan!

extremely satisfied

this has been a helpful tool in my weight loss regime…a regime that has failed time and time again! with this app, i’ve been able to keep track of progress, adjust my lifestyle and successfully lost weight (as of this post: 1 month = 30 lbs.)

and i’m NOT computer/tech savvy!

thank you!

Tricky to get going

Took me a little while to get used to navigating the site, which I found frustrating but, once I did I loved it! I love the resource that it has become for me. Instead of reaching for food, I reach for my phone to look up all the information about what I’m thinking of eating and I’m finding it very helpful!

Great, fun, and easy to do (but challenging if you want- which, I do!)

Easy to do-I live in an apartment, it is hard to do any that include jumping. But there are many such as a Pilates that are challenging and you get your heart rate up. But you can always go outside and run to get your heart read it :-) but I have really loved all of the fit on app that I have tried.

Loving every moment

Thank you weight watchers! This app makes everything much easier. Especially with the barcodes. I do a lot of my shopping at Trader Joe’s, and I’m able to scan and track things so much easier. I’m looking forward to seeing the number of restaurants choices increase as well. Nice work!

The app is key to your success!

I just wish that Connect had more features. Currently you can’t edit comments, comment with pictures or media, there is no way to filter member feeds to find something posted in the past, and because this is the most positive form of social media I use, it would be nice to expand the functionality and features!

One improvement please

Great app- helps with almost everything for weight loss. A major helpful improvement would be the addition of macros so we could see not only our calorie intake but also where we might be lacking- and correct our food group selections. I’m using the My Fitness Pal along with WW. It’s been very helpful- wonder why WW doesn’t include the breakdown of food groups.

The Best Ever!! Seriously!!

I’ve used this app constantly from august 2019❤️💙💙 I reached by WW goal 41# loss Feb 2020. I still use this app daily and 100% would give this 10********** if I could. No problems. I use it in conjunction with my Apple Watch and again, it works perfectly syncs all workouts without a problem. Thank you for one of the BEST weight loss apps around

Love how easy this is!

This form of tracking is great! Super easy to use the app, I can enter in just about anything and it shows the points. Also I can create recipes and save them, making it simple to track later!

Love the point system with WW, losing the weight and keeping it off is going really well so far!

Good but still needs Work

I like the app and really like the recipes and the ability to put in my own ingredients to create the points. I also find it helpful to track all my meals for the day at breakfast to help me stay on track. The downsize to this app is finding some simple items is not easy. More items need to be added to the food tracking bank.

WW apps

Although occasionally I have internet issues too, over all I LOVE IT. Anywhere I go I can track/calculate foods; hence, I make better choices. I have the iPhone 5, carrier A T & T and although I sporadically lose internet, it quickly rectifies and services is restored. I rate the app on a scale of 1 - 10, I give it a 9. Good luck to all on our journey to success.

The app is “My Friend” While Out and About

The WW app keeps me grounded. I like to start the day with tracked breakfast and sleep record. It helps me to keep focused during the day. When I feel like I have yo have another serving - I remember the “tricks” eg. Just wait 10 minutes to see if I really want more. It works for me. I really did not want that extra piece of desert.

WW

I love the app. I track every day. I love using the scanner to determine food points. I absolutely love using the restaurant part of the app when I can go out to eat.

I love being able to figure out how many points food has at the grocery store using this app.

Ease of use. Plus getting to see other people and their experiences.

Fitbit bugs

I like most things about the app. But one frustrating bug is that I have it connected to my Fitbit and at least one day a week it duplicates my Fitbit workouts so my fit points are way off. One day it gave me over 200 fit points in one day. There is no way to delete the duplicate workouts. I closely monitor my fit points and I use my Fitbit every day so it is frustrating. I will have to disconnect my Fitbit from WW and enter workouts manually.

Love App - two requests

Love all you’ve done to improve the app but...two requests:

.Like that recipe can be saved, which means we liked it but...there should be a “thumbs down” & “comment” capability.

.Saved is same as “add to plan” is all I can figure out...? For saved items, please add ability to search among them for key words, etc.

Thanks!!!

Love this app!

I love the flexibility WW gives me in choosing my own food while gently nudging me towards lower point healthier foods. The restaurant guide and create a recipe option makes it easy for me to track what I’m eating. I even love the small flame icon that lets me know how many days I’ve tracked. WW has always been my go-to for losing weight and this app makes it easy.

WW App

I love the mobile app as it helps a lot when grocery shopping. When you see something different you may want to try but, when you scan and see how many points you decide not to buy it. Plus it helps keep you in check with your daily points and food choices.

Social media aspect is a huge plus

I’m brand new to WW but not to dieting. I must say that the social media aspect of this app is awesome! I can join groups, post photos, follow others that are inspiring and in similar circumstances as well as exchange recipes and healthy snack ideas. The app is everything. It engages the person and makes the lifestyle change positive, fun and interesting.

The app rating!

Love this app it’s very educational & motivational ! It helps you to stay on track twords your health and weight management goals! My only suggestion is that they add a way to let users track their blood sugars and blood pressure , since many of us want to loose weight for health reasons and diabetes & hypertension are such common health problems today.

My review

The reason I love this app is because , if you feel like eating something , you can adjust your portions and still eat what you want. You never feel like your deprived. I’ve been on this diet almost a year, it’s the best diet i’ve ever been on. I expected to have lost a bit more, but I’m ok with the weight I’ve lost so far.

Amazing!

The new app is amazing as WW. I did have an issue with my healthy checks going blank but contacted WW IT via email and they were responsive it is fixed!! Just had to reinstall the app again after I deleted it off my phone. Very simple !! The program works and the app makes it that much more convenient to follow. I love it!!

Dieting Already Stressful- Terrible App makes it that much worse

This app has barely a third of the functionality it should in order to justify the cost of ww.

My fiancé and I are dieting leading up to our wedding and have repeatedly tried to share recipes and meal plans to no avail. More often than not trying to save a recipe doesn’t work, or tracking vs saving is so confusing as to be useless features all together.

Please explain how you can make all of this money off of all of these people who subscribe and not invest in making an app that is remotely useful.

Love 💕

I have been using the app since July 28. Today is October 25 and to this point I have lost 38 lbs. The app is easy to use and I think my 2 favorite things are the ability to scan UPC codes for SmartPoint information and the ability to manipulate serving sizes. I am not sure what my goal weight is but I am sure I will be successful if I continue using the app!

Love the new updates!

I love the new WW app! Super easy to track meals and activity. I like how it automatically tracks your exercise if you do one of the FitOn videos. One thing that could use improvement is the meal planner and What’s in the fridge tool. Not enough standard options. I picked chicken and potatoes and didn’t get a single recipe that contained both, only 10 options and almost all were Mexican foods.

DBB

This is the best thing that’s ever happened to me. I’ll be 66 this month and have failed at dieting since my 30’s I started with weight Watchers on Jan 8th of this year and have lost 31 lbs. Thank you WW.

Here it is almost a year later and since the pandemic I’ve gain 5 lbs. I’m not happy about that and I miss my face to face workshop. I still love WW and will never give up live you WE

WW app review

I am computer illiterate! And for someone like myself, all I required was my husband (to get me signed up correctly) and one trip to a workshop. The ladies there provided me with such hope and confidence that I am now using it successfully. Thank you WW so very much for keeping folks such as myself in mind when creating this easy to navigate app!

Makes My Weigh-loss Goals easier

Tracking my points, finding my points, tracking my activity & my water intake, connecting me to my support groups, recipes and MORE- The WW app does it all for me- and I couldn’t be happier with it! So glad they added the water tracker!!! I lost 20lbs in 2 months and I know a lot of my success can be attributed to this App! Thank you WW!

Not bad

The app works well at tracking food and reminding you to track. Where it falls short is in the ability to track food that is not a brand name. I cook all of my meals at home and it is difficult to just find ingredients. Everything has a brand name and that is annoying. In some instances, I can’t find the ingredients at all. I would also like the ability to add points without have it specifically tied to a good in the database.

I’m disappointed

I belonged to WW everything worked fine- I could pull up the app on my laptop or my phone it was wonderful well I dropped out, needed to get back - and joined again. What happened?? It is difficult to get around - I can’t find the app I want I’m really disappointed I’m paying and not getting anything Please help

Hi! So sorry for any difficulties. There have been some features added so improve the member experience. do the layout has changed. Check out https://www.weightwatchers.com/us/how-it-works/ww-app. Hope this helps!

Issues with Apple Watch

I love this app, but I thought that it could work even better with my new Apple Watch. Unfortunately I have to deinstall and reinstall the app from the watch every day to see and manage my daily points and see my weekly and active points on the watch. I’m not a native speaker...please excuse my English

Hello! Please make sure your Apple Health App is set to automatically sync. If this doesn't help, please email us at ResolutionSupport@weightwatchers.com.

- WW Customer Care -

Whole family wholesomeness

I can search for great recipes that everyone in my family enjoys, that are healthy and nutritious. Recipes are easy to find, ingredients are simple and methods are super easy to follow. I can manage my eating program without having to cook separate meals. The app takes the complexity out of managing weight loss and a health lifestyle.

❤️ this app

This app is very easy to use and it makes it very easy for you to track your food each day. I also love that it tracks your activity automatically and you can sync it to your Fitbit or other device. I have created many recipes and I’m able to save them on the app for later use. Love it.

Best app for tracking and modifying options

I’ve used other apps that count calories, but by assigning points this app/program allows more flexibility. I also will modify my choices if I see or can substitute a zero point option. I‘ve lost all but 5 pounds of the weight I wanted to lose and don’t go around feeling hungry

Weight Tracker falls Short

Weight tracker will not allow you to change the date. No longer tracks if your at a meeting or another location. Daily tracker has glitches and freezes after you have entered a meal. Sleep tracker is the worse. I’m done with it. Example: 12:04 am, today, until 9:02 am, today with 1 minute awake does not equal 10:02 hours of sleep. Please fix this.

Just one note...

I do like the app, but there is one thing I would love to see. For the daily food tracking... If it is at all possible to add a small comment section for each day? When I used to track on paper, I would include notes on time of day, what worked or not, etc... Even if was just a couple of lines, I would love that.

Thanks for giving me a spot for feedback.

Quick and Easy

The app makes it simple to track your food, keep track of points, synch with Fitbit for tracking exercise, suggest recipes and stay connected with others.

Menu and meal suggestions are easy to view, sort and manage. Recipes are easy to enter and track and modify.

Great app with room for improvement

Weight Watchers is a fantastic lifestyle change. The app is well laid out, fairly fast, and helps me track what I need to track. My only two complaints are that sharing foods/recipes with my fiancé can be tedious and I wish the app would sync completely with Apple Health. By completely I mean water intake, sleep, and so fourth. All in all, it’s worth the money if you can afford it.

Still the one

WW is the best, after 40 years of being a member just gets better all the time. I love the app and I have finally conquered tracking it is amazing! I don’t go to the supermarket without using my app. I know the points for Every item Before I put it in my cart! Thank you weight watchers for the freestyle program

Love the My WW App

Having the app makes it so much easier to change your lifestyle of eating and remain on track. My only regret is you have to pay for a plan in order to get the app. I wish there was a version to pay just for the scanning & tracking app if you’ve meet goal and would like to continue.

WW App

I love the mobile app! It is so convenient & I love the scanner. It has saved me countless times in the store when I was thinking of making a purchase & then saw the points value & decided I didn’t need that item after all. I also like the way my FitBit is syncing with the app & automatically updates my activity points!

Great Tool

Enjoy the freedom of being able to keep track on my mobile devices. The scanner is extremely handy for quick recording points when making meals or snacking. Wherever I am, I have my phone - so it’s always accessible and easy to keep on top of my point count to reach and maintain my goal.

Aligirl

I love the weight watchers app. It is such a big help especially when I am at the grocery store and checking the point value of foods to see if I really want to buy that item or not. It is also a great help when I am going out to eat. I usually try and track my food before I go out to eat which is very helpful.

The app gets better and better

I haven’t been in WW for about two years and the app was great then, but it’s even better now. Tracking is so fast and easy. The scanner works great and the app is so intuitive, it’s easy to find and track foods. I love how it saves favorites so they come up automatically as choices each day.

Makes tracking easier and connect motivates you

I never tracked before the app. Now I know where I’m at through the day and what point choices I need to make to stay on track.

The people on connect and the weight loss they have achieved are amazing! It inspires me to keep going. Love the before and after pictures.

Love it!

I am not a person who enjoys apps and have very few on my phone. However I am LOVING this WW app! The barcode scanner makes shopping easier to know points values BEFORE I buy something, searching a food brings up both points values AND recipes, and the connect feature is FULL of fun people to follow, encourage, and be encouraged by! I’m not appy, but I live this app!!

WW and the app

I’m a lifetime member who has struggled with my weight since menopause. I reached goal many decades ago. Out of all the program modifications, this app coupled with different avenues of program, this is the easiest, cost sensible way to weight loss. So much easier than tracking in paper and tracking along with meeting support is critical to ones success. BRAVO to WW.

Loving my WW app!!

I am absolutely LOVING the New Freestyle program! I am a lifetime member who is working my way back to my goal! I’ve lived through many changes in the last 15 years and this is by far the BEST! I am a very non-tecky mother of 8 and grandmother of 20 so trust me when I tell you the WW app is very user friendly!! It makes working the program so fun and simple!

Tammy Weimar

Murrieta California

Slow & Freezes

Not as helpful as I thought it would be. No t as user friendly as I thought it would be. It’s extremely slow and freezes a lot. I’m constantly having to reboot my phone. I’m going to have to go manually until they figure things out. Might be it’s the beginning of the year & too many people are on the app at one time.

Love the app.. except...

I really love this app... I dont know what I would do without it. The only change I would like to see is a place to log water consumption. Maybe just a place to check off glasses of water, thats it. I dont log water now because I forget to. I know its there to look up but needs to be separate from food.

Thank you WW!

Request for healthy checks

Would Weight Watchers please consider including the healthy checks in the app? Water and multi-vitamins are also needed to live on plan. They used to be included with the Core plan (this is going back a few years).

My apologies but I am resending my review because I took too long to check for WW response. Thank you for your hard work. I am enjoying my membership with WW.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

They key to success

The app makes it so easy to be successful on this program. The food catalog is huge, the scan feature has been flawless, the “create your own recipe” super easy and the many ways you can adjust your serving amount makes it so user-friendly. I totally owe my success to tracking on the app. I love it.

Great app with few glitches

Overall, great app - easy to use, can find what you need normally very quickly. Would love to see improved search function. If you search an item, fairly frequently, then that should pop up first. Would like to see frequently used items for each meal instead of just overall frequently used.

We are thrilled to hear that you are enjoying the WW app overall. We apologize for any difficulties that you have been experiencing with the search function. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love love love it!

As you can tell by my nickname I've done weight watchers several times. This is one of the best tools that they ever came up with I love it. My only suggestion is if you're going to use it at the grocery store to scan items make sure your phone is fully charged and cause it doesn't eat up the battery. Way to go WW👍👍👍👍👍

Living the good life

This app is easy to use and helps with decisions around food choices. I also love to be connected to others making life style changes. It’s more than an app it provides an inspirational community all working towards the same goals. Great recipes, easy tracking, inspirational people make this a must have.

WW

I really love the app and the WW program my biggest complaint is that there is no way to just share a recipe with a person. I live with a person who is also on the WW program and it makes it SUPER difficult for us to have to both plug in the recipe into our apps. I know we can just use the quick add option, but we both like to have the recipes in which we are using.

Making Weight Loss Easier

Love this app because there is never a doubt where I stand in my journey. I use it when I shop so I can scan the foods I’m thinking about buying so I can decide if I should buy what I pick up. I’m surprised how many things I am willing to put back just because I don’t want to waste my points that way.

WW

It is important to my tracking and weight loss. I did have some problems over the past month but sorted them out with a call to tech support. Perhaps when you change things you might notify people using the app on their iPad. I don’t use an iPhone and may have missed a tutorial that way??

Would not want to do WW without the App

It’s perfect. Easy access and full of resources. The Connect section is extremely helpful filled with inspiring people. I love being able to track through the da, through the week, month to month. My body is my priority and I feel like I have a solid tool to control and execute my plan.

Group connect

The WW app is so handy in so many ways! In the touch of a button, you can access your food’s points, seek advice from a WW coach, and connect with so many awesome members. The best part is that you can connect on more intimate levels - the over 50 club, for example. Just wish I could send private messages through the app.

An expensive, glitchy MyFitnessPal

Today is my first day of WW, and I feel ripped off. Whereas I can easily find our dining hall meals in MyFitnessPal, they are not in WW (not with accurate nutritional info), meaning I have to manually add everything. If that wasn’t annoying and time consuming enough, their app and website repeatedly crash, meaning you get to type the same info in again and again and again and again. Honestly, it took me 20 minutes to add a single meal 🙄. With how much they’re charging you’d think they could build a functional app and website.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Weight watchers app rocks

I have lost 40 pounds since the end of March. One of the reasons I was successful was because of the weight watchers app. The freestyle program is so easy to follow and I never felt hungry. So if you’re older like I am with no metabolism and just thought I couldn’t lose weight you’re wrong. It work for me and it can work for you!

Love the app, easy to use

The app works great. Has so many foods preloaded it is incredible. Can scan food walking through the grocery to figure out smart points. Can also put in a recipe to figure smart points and look up thousands of restaurant foods. Can keep track of weight and activities in the same place

Use it and you lose!!

It’s there every time you hold your phone! Your WW app needs to be opened and then all the benefits of WW are there at your fingertips! The best thing is the scanner! You can scan everything you see on boxes to restaurant items! Also, you have the opportunity to receive points and go shopping!

Work To Be Done

I love the app but recently it has been unreliable and freezing. It is disappointing to get used to having it as a great tool in achieving weight loss goals - and suddenly have it unavailable! I have contacted WW tech support and was told you’re trying to resolve issues with it.

I hope it is up and running consistently soon!

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Keeps me on track

I have been a WW user for quite some time and love the ability to use an app via my phone to track my day's intake.

I wish there was still a way to track home recipes and calculate the points and a few more specifics regarding workout calculations, but other than that, it meets my needs.

Almost Perfect...

I love the ease of using the iPad mobile app, however I just wish there was a place for notes and an optional field to log the time that you are eating. I think these two fields would be helpful. Tracking the time that you are eating could uncover patterns that might help people overcome obstacles in their weight loss journey.

Very convenient. No reason to delay tracking. No books to carry around.

It's very handy to be able to search, track and scan anywhere I am. Much better than going to the laptop for everything. Love the track with a photo feature. Scanning in the grocery is great.

It’s also a great incentive.

Fantastic program!

Loving this lifestyle change and seeing results. It’s changing my relationship with food and they truly have thought of almost everything. Even better would be ability to copy and paste recipes into the app to count points. It’s cumbersome to get points for my favorite recipes.

I love the app!

The app is very useful and informative. I like being able to scan things to see the point value. Im sure people thing i am crazy when they see me scanning things with my phone at the grocery store. Now if I can just figure out a way to get rid of the midnight munchies I might actually lose some weight!

It’s GREAT but could be even better

There’s lot to like on this app. Scanning foods while shopping is a life saver, connect is so supportive, recipes are good too. My only complaints are 1) I would love it if they kept a running total of calories and macros. 2) when responding on connect, being able to post a pic within the comments would be very helpful.

I’ve found the app incredibly useful.

Good Job WW

I love the ease of use with this app and am so glad that it makes recording daily points so easy. I also am enjoying the ease of recording my own recipes and finding the correct points for each serving. I do think we need to have a better way to encourage the best balance of water, oil, and dairy we all need. Thank you for such a great app!

Boomerang Videos Don’t Upload

I’ve been trying to get someone in tech to actually fix my issue. No one will tackle it. Maybe a poor review will get WW’s attention. When I post boomerang videos to Connect they show they’re uploading and then post as black. I am not the only user having this issue. Please fix it! Regular videos post fine, it’s just boomerang videos. I know other users who post them without problem. I have seen a few black videos from other users though too. FIX IT!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Terrible upgrade

This upgrade is awful! The tracker isn't working right. I'll track something and when I go back later to track something else, the thing or sometimes things that I have previously tracked are gone! It just takes them off of my tracker. Weird. Please fix soon.

Makes Life Easier

I love being able to track, look up restaurants, and scan food items at the grocery store. Makes following WW a breeze. I can plan what to eat, before going to a restaurant. And when you have points values so readily available, you can decide if something is worth the points.

IT. IS. AWESOME!!!

I’ve never had a consistent eating plan before WW. I’m 49 years old and my “why” is most definitely without a doubt, my husband and our son. They are worth doing my best at this new challenge in my life. The WW app is so easy to use. I love looking at it first thing in the morning and seeing I have a fresh start every single day!

That is an awesome empowering feeling!

Love it

Love this app. Weight watchers has the largest food directory that I’ve ever found in any app. Makes it easy to track all the different things I eat. Now I just need to use it more often. That’s my issue now. Keeping at it. But the app is easy and I love the exercise component they just added. Really makes it easy all the way around.

Easy to track

This app is very easy to use. I use it every morning to track my meals for the day, and it takes me less than five minutes. I also love reading the stories on Connect- they are very motivating. Finally, I use the recipes to get ideas for new foods that have the right number of points.

WW App

This app has made all the difference in my success creating a WW lifestyle (Wellness Works/Wins aka weight watchers)

After using for 12 months, losing 56# with planning, tracking and consistent activity...& mostly fun (as we were selling our home & moving the last 3 months!) I love how much it helps eating out & and hundreds of recipes has truly been a lifesaver!

Just so handy

Convenience is key. This app helps me track my choices and plan selections. The most important element is I’m losing weight and don’t feel punished or as if I’m doing without. It’s great. Restaurant dishes and commonly used products are easily found in the unending list of foods. I’m thrilled with this app as it is supporting me in my journey. Thank you for developing this fantastic tool.

Makes tracking supper easy!

I’ve done WW back when they had a slide rule thingy that you’d have to calculate you pts based on the gms of dietary fiber, etc. The WW program is so much easier to use now and this app is part of the reason. I’ve had no problems with it working on my iPhone X. Basically has all the features of the WW website.

Love it!

I really love the app. I currently have joined WW online so this app is sooo convenient on the go. Even the restaurant list is nice and up-to-date when on the road and want something quick to eat while making a smart choice. I can track my points right away so I don’t forget. WW makes it easier than ever to track points.

This App is the best!

This App has helped me so much with tracking. Without it I wouldn’t be as good at tracking. I love when I scan at the store and almost always the food is always there for the points. This helps me so much in deciding if I should buy the food or put back on the shelf. For me it’s a real something I couldn’t do without!!

Thanks WW ❤️

Minor app problem, otherwise I like the app

When I scan a product and it says 1 serving is 8 ozs and I use 4 oz in my favorites, it should post 4 oz under my meal. Somehow it reverts to the full serving when posted. I constantly have to check it and change. Never use to be that way. Whatever was in favorites posted properly.

My thoughts

Like the volume of food in your data base. Hope you keep adding more. I tried to find the points for 1 slice of pizza - not here but maybe if we can assign foods points that aren’t on list - example 4 slices of bacon this much but we only eat 2 slices. I would like to take that number of instead of using 4 slices. Maybe you can manually adjust but I don’t know about it yet.

WW online

This is my second time using the WW app and the most successful. I’ve lost 30+ pounds and have about 20 more to goal. Slow and steady seems to be the key.

I do wish some of the recipes from older Weight Watchers menu magazines would show up for tracking. Although I’ve had good luck dropping in a couple of the ingredients and getting a similar one to use for tracking.

Great app. Restaurant info could be more user friendly.

The app is easy to use and certainly helps with weight loss. The only thing keeping it from 5 stars is the inability to sort restaurant foods by points. It would be great if they were low to high. Sometimes I end up at a restaurant not if my choice and it would be easier if I could see what my low point options were.

This app makes all the difference!

I have followed a weight watchers plan before with good results. However once I finished, I didn’t keep it up. This time I find that , as a tech savvy person, the online tools make all the difference. It is so much easier to track my points and keep myself on target.

Thank you!

Critical Component for Success!!

The WW app is a key program tool that helps you stay on track, plan ahead, gather recipe ideas, eat out successfully, record activity, communicate with like-minded others, receive positive affirmations about one’s efforts, look back at successes and areas that need work. It is a complete tool and supports both winning and “losing!”

Great app but still needs some improvements

I rely on this app everyday! I do not food shop without it! I do find it frustrating when an item I searched for says one serving but does not tell you the size of that serving. Searching in the restaurant section is very frustrating. Most times the item I am looking for is not listed or it is inaccurate in the description. More information is needed in all food search areas.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

This App is making all the difference!

Can I say how how I’m LOVING this Weight Watchers App??? It’s seriously a game changer for me. I’m not a writer and before with having to write down my food and tally points just didn’t work for me, so the ease of this app doing it for me has been wonderful! I look forward to finally sticking to plan and transforming to a new, healthy me.

Sort by

Love it so far- wished there was a way to view items at a restaurant by point value- it should allow a “sort by” -most recent -lowest or highest point value etc...

So far so good- it does eat my battery quite a bit.

Is there another place that we could provide possible suggestions to update the app?!

Improvements would be helpful

It would be really helpful if this app could take all of the nutrition facts from the foods we track & put them in to some sort of chart or graph. If this were possible it would be easier to see our trends when we gain/lose/maintain so we are able to more easily identify where we need to make changes. Just a thought.

We welcome and appreciate your feedback. This will be passed it on to the proper department for review.

--WW Customer Support--

Bad customer service

While the app it’s self works mostly right and can help you to count and stick to the weight watchers program, the worst part is when you no longer want to subscribe. I have tried 3 times to cancel my account and finally asked to speak to a supervisor. Guess what after 3 phone calls I still have never spoke to one, I don’t even think they had them I was either hung up on or transferred to a full mailbox. It was ridiculous and I will never do business with them again because after all this why would I?

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist with your account. We look forward to hearing from you.

--WW Customer Care—

Contact GLOBAL SUPPORT!

If you have an Apple Watch AND an IPhone, your Activity Points will NOT sync correctly! This means you are sabotaging your weight loss efforts every day. WW has absolutely KNOWN about the issue for MONTHS!

The Engineers and WW obviously do not care their paying patrons are left with an app which doesn’t meet our standards or Apple’s standards. Contact WW Global Support and voice your opinion that YOU deserve better because you are PAYING for their services!

I personally have sent videos of the tech issues to illustrate the issue and can successfully reproduce the problem every time!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love the app

This app is great. I love being able to track my points, track my fitness (love that it syncs with my phone), and save my recipes. I would have given it five stars if you could change an item at a restaurant. For example, if I want to go to BK and eat a hamburger with no bun, I’d like to be able to delete the bun to get exact points.

Very Useful and intuitive

I think my only request at this point in the health journey would be to have your macros illustrated daily. In order to get this data I have to double track. It would also be helpful seeing calories since the zero point foods can get dangerous. It is a tool to assist in being mindful about intake.

Love the app

I use this app constantly. I love being able to scan things wherever I go. I only wish it were cheaper, especially for life timers. I’ve been a member since 1998 but with my job it’s too hard to get to meetings, so this is what I’ve got. I think that if you’re a lifetime member at goal you should get a discount on the app price.

WW App

Awesome overall App that makes the program so useable. From scanning everything at the store to finding items to enter your meal points, to getting recipes recommended by fellow Watchers. Also love the little email messages that encourage and offer valuable tips. So user friendly and functional. It was exactly what we wanted and needed.

Love this app except

The only thing I would like to see in the app is the ability to track water. Getting my water is a big challenge for me and tracking helps me with my challenges. I shouldn’t have to find another place to track water since it is a really important part of living a healthy lifestyle

App is decent

App has improved over time. I do wish they had the water glass feature within the app where you could tap on the “glass” to indicate that you have finished a certain number of ounces. A great visual for those that have drinking more water as a daily goal and could be included with the food log like Loseit does.

Really great app

The designers have really been hard at work getting this app to the top. I don’t love everything but everything makes sense. It’s super easy to use and to sign into. Each meal has a history just be carful to pay attention to quantity. The only issue is the watch connection, every time I try to use it tells me to log in on my phone but I can live with that. Good job WW

Scanner option for creating recipes/meals

I love this App! The one thing I find the most challenging is figuring out the points for recipes I cook at home. It would be great if the scanner was available when creating recipes or meals. As I am cooking it would be a lot easier to just scan an ingredient instead of typing it in and locating it.

Trouble searching

The app is great and is great at keeping me on track. However, searching for foods can get hiccups in it. Like it won’t refresh and look for what I’m typing in. I have to close out the app and hope it works again.

The restraurant food list is also slow in loading, and doesn’t have all the foods for the restaurant.

I also think it’d be helpful to be able to share recipes, and foods I input with other users such as family members so not all of us have to enter it in.

And I don’t know why people can’t add foods and recipes and they be public so that others can share. Would be helpful for like local restaurants for users to input and you be able to track them.

Great app except it’s missing swapped activity points

The iPhone app kicked me off of a chat twice. So now I’m writing a review instead. The app generally works well. It doesn’t show fitpoints left for swapping. This should be available in the app like it is in the website. It shows total fitpoints but not how many are still available for swapping.

Thank you for sharing your feedback, Jm7366. We apologize for any troubles you've experienced and would be happy to help. If your Swap Settings are set to Swap your FitPoints first, you should see a count for FitPoints Remaining on your My Day dashboard in your mobile app. We are happy to assist further if needed, so please don't hesitate to reach out to our Customer Care Team at 1(800)651-6000. Best wishes to you on your journey!

-Weight Watchers Resolution Team-

Great app, needs one little (potentially big) tweak

The app is great. Straightforward and easy to use. One feature I really wish it had was the ability to copy a recipe from the web into the recipe builder. It’s a feature MyFitnessPal has that really cuts down on the time it takes to build a recipe. You might have to tweak the recipe a little, but for the most part it’s super easy. It would be a timesaver.

Love it

I love the WW app. It has everything I need. I access it multiple times a day from tracking to recipes which I truly love to exercise videos. I sometimes check out Connect but the recipes part of the app has turned me into a cook that I never was using spices to increase flavor. People often don’t believe my food is WW!

Makes losing weight much less painful!

It is so easy to watch your weight when you keep track of what you eat. By spending your daily “points” judiciously, it makes taking off that extra weight really easy. It catches you if you cheat (your weekly weigh in won’t be as much fun). But it doesn’t demoralize you if you have a day that you feel the need to splurge.

Make it fit you

No guilt. No deprivation. Eat what you want. Plan for it. Track it. Move on. Hydrate, move your body. Repeat.

Connect with others on the journey to a healthier lifestyle. Lots of coaches, walking ideas, motivational videos, mindsets, recipes, science and psychology to eating. Inches fell off way more than pounds for me, which allows me to do the things I love easier. Thx WW

New update makes tracking harder

I have used & loved this app for 2 years, but the newest update makes tracking difficult. You have to click in several additional places, you can’t swipe to carry over from meals the day before (helpful for people like me who meal prep and eat the same lunch all week or cook two night’s worth of dinner), and you can’t see what you’re eating for the day and the total point value at a glance. You have to instead toggle between home view and food log. It is unnecessarily onerous and frustrating.

Keeps me accountable

I truly have found the app helpful. I like the wat items are broken down by meals.

I did not give 5 stars because I believe the search function could be improved. I type in the name of the item as it is labeled and the search function cannot locate the item. But I will scan the exact same item and it is found.

WW App is so convenient!!

I love the WW App! I was a pencil and paper gal for years — I loved to use the journal. Last year I committed to tracking on the App. The scanner is so convenient when grocery shopping as well. It’s also very user friendly but I’m fairly tech savvy. If you’re not a techie than perhaps your local WW Center has a “Appy Hour” to go over how to use the app.

MoMo’s Journey

This has probably been the hardest journey I’ve ever taken! Weight loss is not easy. You have to get your mindset right for most journeys but with this on you have to include the body changing as well. With WW I’ve been able to do that! It has helped me with my whole self, I eat so much better, I’m more active, I’m happy and I feel good!

Excellent

I admit that I had my doubts about this tracking thing but after a quick tutorial by my daughter, I’m booking right along now. Haven’t received my mailed info or the foods I ordered yet but feel so relieved at the possibility of dropping so many extra pounds instead of continuing to gain and am gaining confidence with tracking as I practice it.

App

It miscalculates points on numerous occasions when adding more than one serving. Also quite a few of WW meals are not recognized when scanned. Hopefully these issues will be addressed with a impending update. This app needs a total update immediately!!!!!! Get with the Program weight watchers.. We deserve a more functional product!!!!!

Review

Love the app, it’s easy to log food and it has many recipes to choose from. However it would be a great feature if we could select multiple items at once. I realize I could make my own meal but sometimes I switch the protein in my salad for example and it’s right there but I can’t select it so I have to log it separately. Other than that it’s great.

So far so good.

I love the app for keeping track of points. When I get off my allotted amounts each day, I can tell it on the scales and the way my clothes fit. I'm sorry others are frustrated with the app not working. Even my scans work most of the time, and when they don't, I can calculate points with built in calculator.

App is perfect except for one thing

I love this ap! Simple and easy to use. The only thing I struggle with is on the my recipes section. I have added a few of my recipes and haven’t been able to change the servings from ‘1’. I can add a number in front of 1- 61, 21, 11 for example- but can’t delete or change the 1.

The App Makes it Easy

The WW app makes tracking what I eat very easy. I like being able to see my progress in a chart or a graph. Occasionally there is a problem with the site, so the app doesn't work, but this has only happened to me 2 or 3 times in the past year, and only for a few hours.

Makes weight loss easy and fun

This app is so great for preventative and active weight loss. The barcode scanner helps me find snacks that are filling and low points, tracking is easy due to so many zero point foods, recipes help make use of what is in my fridge and find lighter versions of my favorite foods, and the community is there for support and love. The new WW is awesome!!

Working for me!

After many failed attempts, my head finally got into it and I’ve lost 25 lbs since September 2020! Slow and steady while still enjoying my favorites. Exercise has played a huge roll as I do use my activity points. I want to lose about 10 lbs more. I feel so much healthier and have more energy. ☺️

Love WW App

This app is a great ally to support & track your WW journey. My favorite features; the ability to scan items and view the points per serving when food shopping, the recipes, and certainly the ease of tracking what you eat. The ‘bonus’ features such as audio & video workouts, coaching, and rewards are really helpful.

Continuous improvement!

That’s what WW has always been about. I know this because my first WW meeting was over 40 years ago. This app rolls out innovation like you and I roll out of bed! They partner with the best in each industry to deliver an excellent product. From the ease of use, to the motivation, to the professional counseling/mentoring, to the community. Fantastic work WW!

App

Absolutely love the app! Has really been an absolute must for my progress and success. The one thing I wish it had the ability to do is allow you to enlarge things members post. Some pics and recipes show up too small to see so I have to do a screen shot, go out of the app into photos to blow it up. Would just make it even better with that capability. Thanks!

WW App kept the quarantine pounds away!

For years, I’ve not been able to lose those last 5 lbs. last year a house selling much more quickly than anticipated resulting in another 6lbs gain. I started WW in January. - down 8 lbs by May — MUCH to my surprise. AND WW gave me the ability to eat carbs again - healthy whole grains and potatoes. It’s taught me how to eat good food sustainably.

Easy to use

The flow is easy. I wish there were more Southern restaurants. It is convenient and easy to use. I also wish the restaurant list wasn’t all the way at the bottom of the app since I use it often. But there are a lot of added features that are super helpful to leading you on your healthy lifestyle.

Such an easy app to use!!

I LOVE using this app for losing weight. I’ve been doing WW for a year, and I’ve lost 40 pounds! I don’t eat super “clean” either. I just track everything I eat and make sure to stay within my points. It’s incredible. For a busy teacher like me, it’s perfect for my lifestyle. It’s absolutely worth the money if you have it.

The app keeps me on track

I rely on the WW app for everything! It keeps track of my points, helps me decide what to eat, gives me great recipes, and when I’m not feeling so good about myself I can go to the social section. It is there that I found my strength, seeing other members struggle to and help each other gave me just what I needed!

No More Homework

I like the WW app because it has made it so much easier for me to track my points. The fact that it calculates the points for me is great because so many times I would just stop writing because after a few hours of grading papers or writing plans, the last thing I wanted to do was sit down and write some more. It’s easier and I like the recipes too!

Food Tracking is much easier with the app

I joined many years ago and came back recently. With the app, tracking food and serving sizes is much easier. The barcode scanner is very helpful and I believe is more accurate in many cases. The zero points foods are a lifesaver. I can have low point breakfast and lunch and have a decent dinner without being hungry at the end of the day.

Great app. It works

Love the app and use it daily. However there are several things I wish you would consider. The first being make the ability to edit the name or the points value for food after you’ve logged it. Currently can only change the time of day that you eat it. Also seems to be a lot of unnecessary clicks but all in all a great app.

Unbelievable

This program this app is the best and most amazing scientific and easy program to follow. I’ve been in weight-loss industry forever I’ve worked for many companies and I have never been so happy about a program I absolutely love doing this program and have lost weight and I’m keeping it off happily stop

Love the scanning feature!

The little scanner makes it easy to shop and stay within my points! Also love that if I eat frequent breakfast foods or other meals it saves them and I can choose to quickly log my meals. The recipe builder has been super helpful and the water feature is great to finally have !

Glitches keep it from being rated higher

I love that I can track my food online. I love Connect! It is wonderful finding inspiration from so many others.

The “social media” part of the app is so important to my success!

Improvements that would be nice:

-being able to enlarge photos.

- not so many “crashes” every time there is an update change

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

This app is a lifeline for this Lifetimer

I firmly believe this app has made it possible for me to lose 55 lbs and maintain that loss for 13 months now (and counting!). It holds me accountable, gives me access to important tools like Aaptiv and meditation guides, and offers critical support and encouragement through Connect. In my four decades with WW, this has been a game changer. Keep up the great work, WW!

Love it

This is the only app you need to live a healthy life. It’s easy to track foods and earn rewards. It has recipes, workout programs, a sleep tracker, and meditations. I love how holistic this app is and that new features are added all the time. Even if you don’t need to lose weight, you can benefit from all the tools it offers.

I don't know what I would do without it

I joined WW in August. Desperate to lose pounds that were put on by stress and a life changing event, this APP became a critical component in altering eating, keeping me accountable and helping me go from a plus size to a 12. I'm forever grateful. I continue to track every day and grow closer to my goals with each entry. It's also made me a lifelong member of WW.

App login

The app typically opens with no problem, however, at times it opens and I have to login again. Today my app must be angry and refuses to recognize my login and password even after logging off; reloading the app; and other troubleshooting. So I go to my laptop and login just fine. What is going on?

I love the app when it opens!

Texas

Love the app!

Having access to the app has helped me get back on track when I’ve “strayed”. It’s easy to use and what I really like is that I can scan items at the store before I buy them. It helps me make better choices when coming across so many of the same food items.

Thank you Weight Watchers!

My new best friend

I just started my journey in march and have lost almost 20 pounds. This app is a big reason why. I can be in the grocery store or at a restaurant and the app gives u the points. It helps you make the choices on what to eat. Help is always with you! Thank you WW for helping feel better and take control back!!

Jackie

Crappy app

Been 4 days and I have to try and find time to call. Blocked out by “time for an update!” Takes me to my apps. “We don’t have any updates now.” It was bad enough Oprah kept taking $49 out of my account when all the studios were closed.... I canceled that membership (could not get a refund of what I still believe was an overcharge) and am trying to work solely on this app.

Inspirational

I love to read the success stories and how people have struggled to meet their goals. I like the before and after pictures. It gives me inspiration to stay the course and keep eating a healthy, flexible diet. I’ve stayed at goal for 8 months, and using the app on my phone is the easiest WW journey I’ve taken since reaching lifetime in 1990.

Weight watcher I Pad program

I find the program easy to use and very accessible when I am busy. It makes tracking simple and allows me to do without constantly using me PC. It really helps keep me on the program..although recently some good items show up in meals I have not chosen..I. E. My lunch shows up in breakfast.

Could use improvements

From time to time I attempt to log my daily points in the evening. The WW APP only allows me to enter into the dinner section even though the breakfast or lunch section shows it’s activated (red on the search screen).

Additionally when I attempted to use the APP support it took me to a series of question & answers, no way to ask a new question or report a problem.

WW Mobile Handy but...

I enjoy the barcode scanner but many items aren't recognized with the scanner and some of those include WW products. Also, looking up food items previously used and restaurants requires you to scroll the entire list. It would help if you could search those lists using keywords.

Creating Recipes

When trying to create a recipe, it’s near impossible to change the number of servings from the default of 1. It’s difficult to get the cursor to the right of the number so you can delete it and it’s hard to tap on it to bring up the box that gives you the option to cut it. I know it’s not just me...the group I’m in complains about it too. FIX IT PLEASE!!!!

CBW

I love the app! It helps me stay on program. It gives me recipes and allows me to create my own. I don’t like it when food I have been using for a long time, point value changes and i have already consumed the food. I wish I could look at the food choices I have previously tracked to see what worked best for me!

Love the app, can we get the total calories in addition to points

It would be helpful to have calories added into the app.

When working out using fitness trackers is measured in calories burned. To get a good overview of calories burned to intake of calories the WW app falls short.

Currently need to utilize another food tracker to see deficits of calories in to calories out.

Love this app

The WW app makes it very easy to track my food. The barcode scanning feature is wonderful, and I also find lots of things using the built-in search engine. Tracking my weight is also easy. I enjoy talking to other crafters on the crafts message board. I use the app several times a day and love it!

The app makes staying on target easier

In my opinion, its vital to the program to use the app. It keeps me on target and focused on the right foods and helps me make WAY better decisions!

Sometimes I check with the app before eating and it steers me in a different direction, towards a lesser-point option, which helps me to lose weight.

Helps develop habits w/o being cumbersome

The app is easy to use. The WW program is helping me improve my eating habits with the point system....lots of zero point food that are healthy AND don’t have to track. This WW app cuts down the pain of tracking by at least half vs other weight loss apps. The only gap vs MyFitness Pal is that WW app is lacking in the food library.

So handy

Helps so much in tracking what I eat because it’s so handy. Also love the scan capability so I don’t have to do all the calculating. Easy to see how many points something has when I’m thinking about buying it at the store. Love that it tracks my weight. Love the encouraging remarks every time I open it...brings a smile to my face.

Life changing!!!!

I have never been able to lose weight. It’s been a forever challenge for me stay consistent and to not cave in into my old eating habits. Thank you weight watchers for showing me that it’s possible, for helping me become mindful with what I eat and how I treat my body and thank you for just making his simple & easy!!!

WW meeting-Best Place To Be

Beth, our leader is an awesome leader! She is motivating as well as being very personal and sincere! The supporting front office staff is amazing as well! Pat and Marlene are warm and welcoming! They, too, are very encouraging!

The meetings themselves are such a boost! I leave each week renewed and confident!

Thank you WW for putting together this awesome team each Monday morning in Eugene, Oregon! I try not to ever miss! 1stdayoftherestofmylife

They Won’t Let Me Say Cancers in My Bio

Seriously. What the heck? I was updating my “What’s Your Why” section and I wanted to mention that my mother has cancer and that obesity is a risk factor for most cancers. It kept telling me that one of my words was flagged. Why? Can anyone tell me what’s wrong with this bio? “My why is my Mom was diagnosed with breast cancer back in 2015. Obesity is a risk factor for most cancers.” It was flagging “cancers”.

I know WW doesn’t care about this but what the heck, y’all? Let me say what I want in my bio.

Love the app, BUT...

I recently discovered that most people are seeing things on their app that I am not (the breakfast tracking streaks). Spent almost 2 hours with customer service and basically got a “well, not sure what else to do.” I have all the updates and have rebooted the app, so I’m not sure why all the other features updated except this one. Doesn’t seem fair...I could have racked up quite a bit of Wellness Wins with this new reward.

Needs some extras

While this app is pretty helpful, it has one glaring limitation. Not being able to track your calories is unfortunate. While the whole premise of WW is not having to do so there are several people I’ve heard that would still like that option. If they’d add that feature and make things a bit easier to find I’d give the app a five star rating.

LOVE WW App!!

This app makes it so easy to track my food and activity. I’ve lost almost 30 pounds in 3 months and am not starving and able to eat a wide range of foods. The Smart Point system does the hard work and it’s taught me to plan my meals and smart points. I love the recipes in the app and appreciates how they keep evolving it to meet our immediate needs.

Makes life Simple

I LOVE this WW App! It is so easy to use and makes my life much less stressful. Especially in these challenging times, I am able to stay on track without a lot of effort and make good choices. I track every day and have for 4 months because it’s so easy to do so on my phone. Thank you WW for making this simple.

Great way to help me stay on track

Until I started WW reimagined I was under fueling with calories. I can eat more with the zero points foods that are healthy. It helps me stay on track with eating and being mite conscious of what I am eating. I am slowly losing weight about a pound a week and keeping it off which is what I need and feel great about!

Love this tool!

I love this app! I have been using WW for about 5 years and any success I’ve had has been because this app is so user friendly and it syncs with my Apple Watch so it automatically calculates all of my work out points and adds them to my daily activity points. I Highly recommend this feature!

Solid, successful app

WW has provided me with success in my weight loss journey. Recommend if you’re looking for a successful way to approach weight/diet success and overall health. I have been a member on/off for 20 years - successfully. Rejoin when I need a refresh. This app has everything I need to continue success. (A lot of “success” here😉 so it must be!)

Review

The app is very helpful. I can’t get my first day activity off. I did not do it, I think I entered it to get familiar with the app. It will let me go through the process of changing or cancelling but remains the same. Also certain good are unavailable. So it’s difficult to figure out home cooked meals with lots of ingredients, but for the most part there is a lot of food on the app. The scan is very helpful.

Mobile App review

I recently had some issues with the activity tab calculating my fit points, and it should a blank screen. I reached out to customer support through chat and they connected me to IT support who assigned two case numbers. The problem was fixed in about a week and I was good with that. However, it would be great customer service to receive a discount/reimbursement on billing for the week it was down.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. We are thrilled to hear that the issue was fixed.

--WW Customer Care--

Minor Input

This app is working for me but I have come up against a few walls.

I love to cook and some of my recipes don’t have nutritional info so I calculate points item by item and figure out the points for for 1 serving. I then do a quick add. The problem is this. I can’t “save” or “favorite” the tracked “quick add” item for future tracking.

Not very user friendly

Unfortunately, if you want to use the WW program you are really stuck with the app, so I use it as is. However, the app leaves much to be desired:

* when searching for foods at restaurants, you can search a specific restaurant and it lists all the foods in no particular order. You should be able to sort them alphabetically or by point value within IL each restaurant.

* if you want to search restaurants by point value (I.e, 5-7 point foods), it will give you all the foods within that point range for EVERY RESTAURANT in their database. DUMB!

* when entering a recipe or search a food, the app freezes up and you have to start over

* after entering a good in your day, you have to hit the back button like three times to get back to your dashboard

Come on, WW, you can do better than this!

So sorry to hear that you are disappointed with the WW app experience. Please email us at ResolutionSupport@weightwatchers.com to share your issues and what you would like to have improved. We look forward to hearing from you.

--WW Customer Care—

The app is great.

I’m an introvert and addicted to food. The app allows me the privacy of weighing myself and tracking what I eat. The app helps me hold myself accountable. I’ve lost 130 pounds this time around (after a period of grief and regaining), and learned that I must track what o ear so my eyes and brain can see that I have been eating. I know it’s psychological, but it works for me.

Love the app

Love the app! Tracking is awesome for fitness and food. Love the connect groups, recipe builder and recipe finder. I was able to put all of our family holiday recipes into the recipe builder and stay on track with my weight loss over the holidays. The only thing I wish WW would add is a water tracker.

In the food tracking section. It’s hard to keep up with the water and it would help if it was included.

Love this app!

WW did a great job building this app, and they update it regularly with new features. A minor frustration is that sometimes when searching for a good item, the search feature glitches and shows completely unrelated items. This is the only this I’ve noticed doesn’t work great.

You’ve given me an App-Etite

Thanks to the WW app and the Freestyle plan, I have lost over 50 pounds and it is so gratifying!! I just track my foods and the app readily gives me the point values so I can plan ahead when I review meal choices. The App makes me feel empowered and in control of healthy choices that have a positive impact on my weight, my self- esteem...and my self-image.

Life Saver

WW has helped me do what I could no longer do on my own. Somehow....after the birth of my fourth child, I seemed to have forgotten how to lose weight. This program and app have allowed me to retake control of my weight and my life one day at a time. I have lost 35 pounds since April and I have about 4 more to go. I’m excited to meet this goal with my new secret weapon...WW!!!

Well done

Comparing to the app a few years ago, this version is quite well made and professionally done. Also after years of trying every method under the sun, I’m finally losing weight (20lbs so far) and it is relatively easy. The food dictionary is expansive and covers almost everything I search for.

Awesome app

This is the best app ever I love you it’s accessible to the vision impaired I love all of the air being added and I wish that the calories would be add it to with in the app also I’m hoping that you guys would consider adding air fryer recipes it to the app because a lot of people that I love myself have an air fryer and sometimes I’m not sure how to calculate those

Some changes hard to work with

I like the app but some things aren’t as easy or clear to do. For instance, I wanted to edit one of my recipes but wasn’t able to from the My Food, Recipes when adding in for my days dinner. Still haven’t figured out how to edit a recipe.

Also can’t get to favorites, etc, unless I go to add a meal and click in search to see the sub-menu.

Love it

I love this app and the program. This app just makes it that much easier to follow the program. It makes it easy to track food, know point values, and helps with making healthier decisions when shopping and eating.

There are minor glitches, but they usually end up being fixed.

Love this program

WW is a wonderful program to support healthier eating habits/choices. This program gives me the freedom to eat the things that I like, and also teaches me how to eat them with better control/portions. The app, itself, is easy to use/navigate to promote my eating habits, which effectively keeps me on track with my everyday lifestyle. Thank you, WW!

Love it but improvements could be made

I love the food journal/tracker and can find almost any food I need to track. I only wish there were other ways to connect with certain people, like private messages or private groups that were more user friendly. Overall it supports WW and its members well.

So Helpful

I’m not perfect at using this APP but this APP really helps me in staying focused so much more than I would without using it. I really find using the Restaurant section so helpful in making my choices. It helps make me accountable because we eat out a lot. I’m not losing lots of pounds each week but my weight is slowly going down.

Awesome Tool To Use

Excellent tool to use. The only thing I noticed that bothers me is there is no healthy check for protein. Also, the pic you upload from your phone to the Mobil Tool does not upload to the E Tools website to keep track of how you look losing weight unless I'm doing it wrong. I highly recommend using this App.

Simple and Easy

This app provides a simple and easy way to keep track of both your food intake and exercise. Keeping track helps you become more aware of what you eat and how much you exercise. After a couple months you will find that you have changed behaviors and developed new healthier habits.

Success!

I have never been so accountable for what I eat in my life. In 4 months I have lost 40 pounds so far and feel better than I have in a decade. The app is easy to track food, exercise and weigh ins. The connect group is invaluable and the tips and availability for coaching are well worth the monthly fee. I’m ready to lose the next 30!

Supportive

This app is easy to use and helpful.

They do update it often.

I do think the screen is weird on your phone making you scroll to track foods.

Generally speaking it does what it needs to - guides, suggests, supports you on changing your eating habits and losing weight. They been doing this for a very long time and that’s evident

Love the App!

It is easy to use. Really helps me stay on track with counting my points. I love the scan feature! I am enjoying the access to recipes and the restaurant guide. It also helps me get exercise in, and to meditate to relax! It has helped me meet and converse with others with the same goals! It’s packed with sooo many things that help me on my wellness journey!!

Easy to use accountability

The app makes it so easy to track thousands of food options, restaurants, and exercise. So for people like myself that find better success with tracking but need help with the calculations, it has made the journey towards better health not only easier, but also more attainable.

Weight Loss Consistent

July 4 my fig tree was a full tree of figs. I ate an average of 40 figs per day and gained back 7 pounds of the 25 I had lost in a month. Fortunately I stopped eating so many figs daily I lost back 5 pounds. This week looks like another week that will take off at least 7 pounds. Started at 300 pounds. Today I was at 268. Day after tomorrow will be my official weigh in day.

Love my WW app

Having all the information of WW at my fingertips is crucial for my success! I track everyday as well as scroll WW Connect to get inspiration from others struggling with the same issues I am. Being able to link my Fitbit to my app makes logging my fit points a breeze. I cannot day enough good things about WW and the app.

Connect

It would be helpful if when we were in connect if we go to read comments that when we come back it takes us to the place we left off instead of at the beginning. Or, if we have to get out of connect to do something else on the app that when we go back and connect it takes us where we left off.

Love it but too Expensive

This is a great App but I won’t renew, it is too expensive especially if attending meetings which I do. I think for WW members that attend meetings there should be a discount. Other weight loss programs are the same price or cheaper & come with food! I’m buying my own food, WW snacks/food, paying for weekly meetings and a monthly App....this is just too much!

Love the restaurant feature, how very clever and convenient

How easy, convenient and even fun this app is. Lots of features that can really help, even when you at an event, traveling on the road, in an airport, at your favorite. Restaurant even at the family reunion. Search it, Scan it, Track it, Lose it.

(You can use that if you want to ;) )

Easy to Use, Easy to Stay on Track

This is a well designed, user friendly app. Losing weight is never easy. But keeping track of what we eat can really help keep us accountable, to ourselves - which is the accountability that matters. Thank you, WW. Please keep updating the app and the search so we can easily find the foods we eat!

Connect could use some improvements

Overall, the app is great. However with the Connect community being so large and for us digital people, this is one of our only sources of connecting with other WW members. I do wish we could save favorite posts, or send posts to others on Connect. I guess I wish the interaction, social engagement element of Connect could be improved.

WW review

I think it has improved greatly! I stopped doing weight watchers for a while because the app was so bad. Now I love it. However I still think there needs to be improvement in calculating fit points. Maybe to include calories burned since so many machines will tell you the calories at the gym

Same as before. FitPoints need to be calculated better than just low, medium and high intensity

Happy

I am happy with the app. It had some glitches but most are worked out. Like anything that updates, it has glitches in the beginning. I am losing every week on the new system. If I don't exercise it comes off slower but it does come off. I am a big carb and sugar eater so this was an awakening for me but it is working.

Easy to use

Using the app makes it very easy to track points plus smart points and keep it within range of a healthy diet. I also like to go on to connect and look at the group post just to get inspiration on how other people’s weight loss, and see some of the tips and tricks that they’re using for meals.

Food tracking and weight loss made simple!

I have tried using both My Fitness Pal, and the Fitbit app to track food and exercise. They just seemed like so much work I eventually gave up. This WW app has made the process so easy, and the “kudos” I get from the app and encouragement from people on Connect has helped me stay focused and determined. Love it!

Love it But....

I like the app for the most part. A lot of items scan with the scanner and moving within the app is pretty easy. Over the last few days, I was having issues with the app opening up. I had to close and reopen it several times to get it to work. Other than that, no other issues and I’ve been using it since January.

Weight watchers for over a year.

I've been a WW member for over a year and enjoy using the app. I've linked my Apple Watch with the app. I'm able to make smart choices everywhere I go. I like being able to look up recipes. I. Also look up points for meal planning. It’s a great tool to use to help you stay on the program.

Life changing app and weight loss program

I’m new to WW and kicking myself for not having adopted it sooner. The program is so easy to follow and results have been proven. I love the scanning feature on the mobile app-game changer. The app and program is easy to use and dare I say fun to track your progress. Looking forward to maintaining my weight!

Hallelujah

My journey started February 8, 2019. I have ,to date lost 26 lbs and have never felt better. I am 81 years old and really needed to lose those extra lbs for health reasons and for just plain quality of life.

WW is so wonderfully engineered in that it is so easy to use and keep track of what you are eating while providing you with a healthy, well rounded diet.

Thank yo WW.

MMMICKEY

Six years of eTools and count

Without tracking I find it difficult to stay on the maintenance plan. I’ve tried many times “flying solo”, each time putting on pounds that are difficult to then lose. I decided it’s not worth it. The app gets easier to use so it’s no problem to continue using it.

👍🏼👍🏼👍🏼‼️

Easiest & best app to use for tracking, searching restaurants, finding activity values, getting support, keeping a record of favorites, and more. The only thing I'd want to see changed is to have a way to enter everything at once instead of having to enter each food or activity item separately.

Worst App

Just joined today and I’ve been trying to trouble shoot the app for the last hour or so. It won’t allow me to app in foods or search what restaurants are available. Every time I open the app it tells me to “Check my connection” but my other apps work fine. I even switched over to a computer and the same thing kept happening. Very unfortunate as I’m trying to use the program productively but can’t because it doesn’t even work. My fitness pal is much easier to use and less of a headache.

If I can give it ZERO stars I would.

Welcome to Weight Watchers! We are sorry to hear you are having trouble with the app and we are here to help. We would be happy to troubleshoot with you directly, please contact us at ResolutionSupport@weightwatchers.com and a resolution specialist will reach out to you directly. - -Weight Watchers Resolution Team

Weight Watchers App

The online tools are terrific. I have everything I need at the touch of my fingers even when I’m on the run! The restaurant guide and the calculator are built in so no more books to fumble through. Tracking is super easy and you can go back and review what you did on past weeks to repeat successes or avoid mistakes.

Losing weight!

This app is great. The only thing I’d like to see is some more options on exercise intensity. Currently they have 3 levels of intensity to choose from. I’d like to see five. There are times when I know I’m doing more than mild intensity but less than moderate intensity. Additionally , I’ve done very, very moderate activity but not quite intense workout. Just want my point counting as accurate as possible!!

Horrible app

I just signed up and the app keeps saying “something went wrong check your internet connection” I tried it on WiFi and on mobile internet and it keeps saying the same thing. Then I uninstalled the app and restarted my phone and reinstall it and it keeps saying the same thing. I can’t use the app at all because every time I touch a tab or tap on the screen for any menu change it keeps saying the same thing. If your gonna charge money for using your service you should have a better way to get support!!

Love the app!

I love this app! It has made following WW SOOOO much easier!

The ability to scan bar codes and easily track my food and points has been excellent!

The only reason I gave it a 4 instead of a five is that I would like the recipe-builder to have a copy/share/print feature. It is a pain to have to take multiple screen shots in order to share or print my recipes.

Love the app!!

I use the WW app primarily on my iPad and I love it! Keeps me on plan because it is so easy to use. I love all the new options to make it so much easier to track, including an amazing database of recipes and comprehensive list of activity options. The new help features are wonderful, too. Thank you WW for making my weight loss journey easier!!

Amazing customer service!

I was chatting with one of your reps not too long ago. I explained to her that life had gotten in the way, and I couldn’t afford my membership anymore. She told me to hang on, and she would comp my next month for me! Without me even having to ask! This is a company that truly values their customers. And for that I am grateful!

Works for me

I love the WW app. It keeps me in check with my food intake. I’ve listed 26 lbs in 12 weeks. This is NOT a diet app. This is an app that helps you learn how to have a healthier relationship with food. This is a lifelong journey. The WW app is going to be with me everyday from now on. If you are thinking about joining WW—- don’t wait! Today is your day to become healthy. You DESERVE to be healthy!!!

My WW Teaching App

I love tracking my food and exercise with the app! I now realize that my eating habits have been the culprit leading to poor health and lack of energy. Now I plan my meals by first checking to see what the point values are. I have also discovered through the app that most restaurants have healthy selections on their menus. That’s why I call the app my “WW Teaching App!”

Way better than old versions!

I’ve used the old WW app, and that was pokey and slow as hell. Then I tried the My Fitness Pal tracking free app, and liked it much better—but I didn’t lose weight! Finally rejoined WW and loving the ease with this improved version! I’ve lost 12 lbs my first 3 weeks using the app and the Freestyle points system!

Weight watchers

I love this app it helps to keep me in track I think it is so much easier now to be able to keep up with everything then it used to be with having to try to write everything down it is makes life much more easier to keep up with your diet thank you so much weight watchers

90% perfect

Love most of the functionality.

Wish that the barcode scan option was available when creating a meal or recipe. Sometimes I have the ingredient right in front of me while in the create function and it would be so easy just to scan it in

Also, every so often I am in the middle of something and it says "lost connection." Infuriating

Great improvement from the WW Smartpoints App

This app is great! My favorite feature is being able to find WW recipes and track in the future for meal planning/ grocery shopping for the week. This helps me stay organized.

The chat feature is extremely helpful for getting instant coaching when I need it (step away from the gallon of ice cream lol!) In order to stay on track. I have also used chat for technical support with the app’s functionality.

I do wish that the WW Connect feature allowed me to share WW recipes that I recommended with my friends that’s are following me, though.

Great job WW! I can tell a lot of time went into this application.

Freestyle rocks

I’ve been on the plan for 3 weeks, the freestyle food are super helpful, even with being 0 points I log them to be accountable for what I’m eating. I have lost 10 lbs very easily. I find that not everything I scan is found or comes up correctly so that part is annoying but overall great app. Easy to use, enjoy connect and that motivation from others!

Keep coming back to this app!

I tried Lose It and Fitness Pal and keep coming back to WW. I love how it archives my weight from ages ago and the recipes are easily accessible on their app. It syncs with my Fitbit without any problems. Every once in a while I hear some hype and decide to try another tracking app. I always return back to WW for its simplicity.

Dieting has never been so Easy !!

I just recently started WW 4 weeks ago and am down 22 pounds!! It is super easy to follow and I love the fact that I can eat anything I want as long as I stay within my points !! I love the fact that if I wanna go out to dinner I still can and not feel guilty that I had to eat something I shouldn’t have !!! Love Weight Watchers!!❤️

Recipe sharing on the app

Currently there is no way to share recipes with other people you’re connected to on the app. It would be nice to be able to share a recipe or at least have a way to text it to someone so they could add it to the app. I create all my sisters recipes in my phone but then I have to retype it all in her phone. Some kind of sharing application would be very useful.

Very good app, need to be able to forward recipes ASAP

Love the app overall but need to have a folder to save recipes I like. Maybe even break down by desserts, sides, entrees, and the most important one. Need to be able to forward a recipe to someone. My wife helps me a lot and I can’t forward a recipe to her or print it. This is VERY important to fix quickly. Other than these issues it is a great app

I love this app!

I’ve been a weight watcher through many different programs and tracking was always the most challenging for me, yet I knew it was the key to losing weight. I have tracked EVERY day since rejoining and have lost EVERY week. Tracking in the app is so easy and is the cornerstone of my success and ownership of the plan! Thank you weight watchers!

Fixed the bugs, but added a few

I love my WW app - with that being said, the ‘update’ has some seriously frustrating glitches now.

Example - meal tracking - I tap Lunch to track my meal. When the window opens, I enter my food, I then have to select the meal period AGAIN. If I am tracking from a previous day, same thing. It is as if the original selection disappeared and it didn’t link to the first selected meal period or day.

Loved the tracking prior to this new ‘update’. Now, not so much.

Grateful WW member

I am both a past & present member. A few years ago I achieved lifetime status ,however I got off track due to life. Recently I rejoined WW and I am doing very good keeping my weight down again. I really like WW because it keeps me accountable. The WW app is great. I am very happy to be part of WW again. My next lifetime status will be for keeps. Thank You

So convenient!

Love the WW app! Makes tracking meals, checking points, and looking up recipes so easy and convenient. Also, love that I can look up point values for items at various restaurants. My only suggestion is to add a sorting feature to the restaurant lists so you can sort menu items alphabetically or by points.

Just beginning

Because of weight watchers I’m able to lose the weight and keep it off I’m not at my goal weight yet but I love the fact that I could have chocolate chip cookies and-a bunch of other meals with their recipes helping along the way I can do this… I haven’t had a second thought or any regrets of joining #ThankyouWW

Goals

I would like the app to have a spot to record each time you achieved one of your specific goals for the week instead of just a paragraph for the week ie. I want to eat two o point dinners this week.

A place to record and see progress when you open the app could stimulate more attempts at at tri g more Attempts

Well worth the money!

There isn’t a day that goes by that I don’t use this WW’s app. When I’m at the grocery store I scan foods to see what the points would be. Its more than a just a food tracker it’s recipes and inspirational stories of other peoples weight loss journeys. If you want more from your weight loss journey this is the app for you.

Success

Success says it all! The app gives me every tool I need to succeed. I love that it keeps up with my points so easily and gives me a secure Avenue with others who are also on this weight loss journey. The app also provides inspiration and information that is helpful. I recommend it to everyone who asks me how I’m losing weight!

Great Program

I love this app because it gives you everything you need for support and you can chose what you want to use. It really works for me because as long as I log my food and stick to the foods in my points allowed, I lose weight. If I take a few days off, I gain. Easy to use and very supportive.

It takes time, but worth it

It takes time to go through everything. I’m glad I took a couple weeks playing with it. Now I rely on this app to plan menus. I use it every time we eat out. It has really opened my eyes. I’m on the Blue plan and I find it was easy to incorporate the point system to meet my lifestyle.

I don’t know what I would do without the app!

I use it all day, every day I must admit, I’m not perfect at tracking every day, but I use it for so much! Love the recipes! Love creating my own recipes! Love sharing on Connect! Love just being able to find meeting when I travel ! Love the variety of restaurants listed when I dine out Thank you WW💕💕💕💕

The App has several features I use.

I like the app, it’s very helpful tracking food.

But, it isn’t allowing me to track my activity when I do the audio walking for the Mindfulness activity.

I’m a Lifetime member and it’s nice to have new recipes to try after having gotten stuck in a rut of having lots of chicken, salads and corn.

Loving this app!

Great for me. Always on the go with work and five kids. I can track anywhere--carpool line, soccer field, etc. helps me to stay on plan bc I can check point values before I eat when I'm on the road. Wish it had recipe builder, though. That's why i didn't give five stars. No problems losing data on my iPhone 4.

My daughter invited me!

My daughter started first !—and has been doing so well, I signed up ! Got ready to be perplexed by a complicated app, but it is

so easy to use — have had no difficulty tracking my food intake or finding foods

that I love !

Not one day have I felt deprived— it’s truly enjoyable to navigate this site;——

——-thank you Weight Watchers!!🦋🤍🦋

Multiple

I really like the app. It really helps me accountable to the program. I however wish one had the ability to add multiple food items at a time like the My Fitness Pal app does. The restaurants section are good as is the ability to scan foods you want to purchase at the grocery store.

Wonderful App

WW is the best App for improving health and weight loss. The App covers everything: food, recipes, exercise, meetings, coaches and any kind of help you might need for your weight loss and health journey. It deserves every star of a five star rating. It is also user friendly, and I am computer challenged, so if I can successfully navigate the App, anyone can! Thanks WW.

Love using the WW app

The app is super easy and has helped me lose weight and work on my mindset! The only thing that I find a little difficult is getting to my own recipes or finding points for things that I’m creating. I also love the bonus workout videos! I had no idea I was getting those and they rock!

Addictive

I am totally addicted to this app . My family is probably tired of me talking about it lol. I love the ease of tracking, restaurant points , recipe starter and the encouragement from the community. I could list more cool features. I’m only on Day 4 but I’m loving the journey. This feels like a lifestyle I can stick with for lifetime and it makes maintaining your weight loss effective.

My WW app

The app is an important part of my everyday routine and I heavily rely on it throughout my day, not only to record my participation in the program, but to support and encourage me. It’s my source for nutritional information and facts and I utilize the recipes and read the articles. It is very valuable to me!!

I enjoy the app very much. I depend on it every day. It is invaluable to me!

WW plan

I’ve done WW in the past, over 5 years ago. I liked the program. Now, with changes, I LOVE the WW program. I’m doing the green plan. Love it because I love 0 pt fruits and veggies and find that I don’t have cravings or get hungry by the end of the day. Also, I hardly ever use my full 30 points. As of yesterday, I’ve lost 35 lbs in 3 1/2 months. I plan on losing more.

Love it

The recipes are handy and delicious

The scanner is fantastic in the store so I can decide what I’m getting and know how many points a serving is

My only complaint is i wish I could see how many points something is for each color plan . Or lists of the free point foods that are added for blue and purple

Not the whole list but the ones that are not in the other plans .

Extremely disappointed

Weight Watchers has such a terrific program. I have used it many times in my life. This app really suffers. I have been using the Omada weight management program, which is stellar. This WW app is chaotic, and just plain difficult to use. It seems to assume everyone eats branded prepared foods and doesn’t cook. I can’t find the foods I eat in the quantities I eat so the “points” count is only approximate. Navigating is not intuitive. It really needs a good overhaul. The on boarding for new users is insufficient.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review.

In the meantime, check out this link, https://www.weightwatchers.com/us/how-it-works/ww-app.

Also, did you know about the app academy? It is offered to help anyone that would like to learn more about using the WW app and it's features.

You may find information here,

https://www.weightwatchers.com/us/m/cms/virtual-app-academy!

--WW Customer Care—

Love my WW experience

Love the program and the app. Two suggestions, though...a shopping list feature and a way to do calendar reminders/notifications would be cool. I can use other programs to manage these things, but having a one-stop for everything would be really helpful.

App

The WW app is exceptionally robust and offers diverse, useful functionality. The app is intuitive for ease of use, although the area I suggest becomes more user friendly is the activity tracker, as it too likely to add steps to the default day if trying to edit a different day. I would seriously miss the WW app if I could not use it daily.

User friendly

This app is so much easier to use now. I love that I can build a recipe right from the app now. One thing that would make it perfect in my book, though, is if I could type in a kind of food (barbecue, Chinese, Indian, etc) and get a list of good choices with sp values. That would make eating out much easier.

Easy to use and WORKS!!

I wasn’t sure if I would get much out of this app but it truly has been like my right hand! I use it all the time to scan at the store! I had no idea how many points were really in things you thought were good!! If you utilize this app you will get results! It works if you work it!!!

Great app!

It is so easy to track meals and weight, but so many other aspects of health too! You can track sleep, exercise and water intake. You can plan meals based on ingredients you have, plus there are loads of healthy and delicious recipes. I wouldn’t want to try to walk this healthy journey without the WW app! Also very user-friendly.

Love the WW app!

It has everything...tracking, recipes, exercise help, meditation, a whole social networking area for like-minded individuals going through the same journey you’re on yourself. The more you track your weight, food, and fitness, you score some serious swag, too. When I fall off plan and need inspired, I come to the app. Thank you WW!

Log it all

I log all of my foods to stay accountable. This app is great to do that. I can also create my recipes and make them healthier and less pts. Take my phone to grocery and check before I buy. I can also check items at the majority of restaurants before I go to not be sorry I ate a high high Pt item and not be sidetracked

Holistic and effective. Better than ever

Tracking what you eat and accessing your favorite and new recipes are easy. This app has changed me. Given me a tool to show I can change and become healthier and a bit slimmer too. On my second year and a few pounds less than my original goal.

This app has everything!!

I am a lifetime member of WW and find with each update that the WW app just keeps getting better. The scanner is terrific as well as all of the other features. Just when I think I know everything the app has to offer, WW adds something else to help everyone stay on their wellness journey.

Cyndi’s weight loss program

I have actually loosing weight and I am thrilled. I also am encouraged to continue with the app. Before, I used other stuff that promised I’d loose weight if I just used their product or system and nothing happened after maybe 5lb. Now I see changes, and I’m happy and energized. You’re app really does work! And my physical checkups are now really good. Thank you!!

Ww

I love the app but wish I could find a place to put in points on some thing I make myself. Like sandwich 4 points. Because I can’t find my sandwich in your recipe file so being able to put down points on something I make that’s not in your recipe file would be nice. Other than that I really like the app

Love this app

This app makes it so much easier to stick to healthy options. I’ve learned healthy habits & I love tracking & seeing progress each day! The new WW makes me want to keep going so I’m able to I get to my goal weight & while doing so teach my children healthier eating habits!

I tried noom but WW is definitely a better fit for my lifestyle!

Great but...

I love WW and the unparalleled support, but it is behind in other apps. Many of us here have underlying conditions in which salt, carbs, fats, proteins, sugars, fiber and even calories are important. The point system guides us in the right direction but I really want a way to toggle to those other macronutrients like other apps allow. Also other apps detect trends like when you eat eggs for breakfast you eat less calories overall. Please do some updates.

Easy to use

This app makes it really easy to track my points, water intake, and weight. The only thing I don’t like about it is that sometimes food is harder to find in the database than it should be. If you’re able to scan the items you eat it works much better than having to search for item, brand, flavor, etc.

I love the WW app. BUT.....

I don’t like that you can’t set mini weight loss goals. Let me clarify, I miss understood the weight goal setting, I set it for my first goal... big mistake, the app looks at it that you hit your goal and you are now in maintenance. That just means that you don’t get the little “yay for me stickers” the ones that say “you lost 5 lbs and so on... I know it’s a little thing, but if it so little why not fix it..

Tracking

It would be very convenient to have the ability to "multiadd". Ex: now if you are adding breakfast items, you must add each item,wait for the program to update and start all over again. It should let you add multiple items , be able to say"done" and update all at once

Also would be nice if there was an option to add notes- both in food and activity section

It WORKS!!

Use the app every day to keep tracking, to Connect, and to monitor my journey. It works very well, I love that the points values are out there, or you can enter your own. I enjoy/need the connections...encouragement and inspiration abounding! If you’re serious about losing weight and you use the app honestly and religiously, you WILL lose weight, FABULOUS!!

Love it!

I love the app and have found it easy to use and full of great information to help me stay on track. The only thing I would change, and I know it’s in beta form, is the sleep app...it doesn’t give room for you to input why aren’t sleeping well. The three choices I think could be expanded or room to write your own response in. Overall I am super happy with the app!

Version 9.1.1

Already having issues and cannot get past creating a profile. The required birthday fields are prepopulated and cannot be changed In the app so I created a profile on my desktop. When I went back to the app I’m not able to get past the “create a profile” page, which still lists my incorrect birthday year. And I’ve already created an account on my desktop.

When I clicked on the “app support” link here, I’m taken to an “oops, that page doesn’t exist” error.

This doesn’t give me confidence in using this app at all.

Teaching a lifelong habit

WW is the only diet that is a livable life style. There’s no fake food to purchase, no pills or extra supplements to buy. I eat the foods that I like. I am a picky eater. Most diets incorporate foods I don’t eat. I am 66 and have kept off 35 pounds for two years. I have more to lose. COVID has kept me in the house and less active. My goal this year is to get moving.

This app has helped me change my mind set!

The app is really good and only getting better. Keeping track is my goal. Changing my approach to eating and being more mindful is what I strive for now. In the weight watchers app makes it possible and understandable. The weight is coming off, but that is a side effect of better eating habits.

Best Thing Ever !!!!

I started WE in May of 2018 and got the app it’s so great to take to store and be able to scan things for point value and to keep track of my meal points etc it’s so much better than trying to write it all down like before and the restaurant list is awesome I have lost 136# in 15 months so it does work

New and Improved

I did weight watchers 14 years ago and had success. This new program and app make it so much easier. I remember my husband lasted 1 day back then. Now we have both been doing it for over a month and as of today, he has lost 15 lbs and I have lost 6lbs! The barcode scanning feature is amazing.

User-Friendly

I’ve used many apps for food tracking and recipes and found WW to be the most user-friendly, has great recipes and the Connect support is a big plus. In addition, the home page of the app has everything you need for your plan: recipes, tips and shortcuts to groups. Well done WW!

So much easier!

I have been a WW member since the 1980’s and tried to go back when they started the points. Hated it- confusing, time consuming, etc. My daughter told me she was following this so l thought l’d give it a try. So much easier with the app, the barcode search, figuring out points for recipes and being able to adjust them to fit. Keep it up and thank you!

Works well

I’ve had difficulty finding some ingredients for recipes, notably onions - just plain onions.

Occasionally after I enter a meal, lunch, for example, I then want to enter a snack. I select snack and enter the food, but the app records it as lunch. Sometimes, the only recourse is to turn the phone off (shutting down the app doesn’t always work).

On track

I had joined WW many years ago when we had log books. I hated filling those out. This app is so quick to use! I’ve logged every day since starting and so far down 11.8 lbs

Edit: down 27 lbs. I don’t log every single day and I don’t log every single thing but it still helps to keep me accountable

Weight Watchers has changed my life!!

Over the past 25 years I have lost and gained the same 45-50 pounds and I truly believe this is the last time I am going to have to lose it. The app makes it so easy. It makes you be honest and holds you accountable for everything you put in your mouth. I am truly thankful!!

Tallying

Many times I do not write what I have eaten at the time of the meal. Later in the day when I tally my numbers, breakfast seems to get into the lunch tally, or yesterday, dinner and lunch items combined. No matter how I try to remove the incorrect item, I can’t get it listed in the correct meal. So, I give up and just decide that the food was counted for the day, even though it’s listed for the wrong meal.

A Must Have

I’ve been a WW member since before there was even an app :). Its great to have so much information and so many resources at my fingertips. Most enhancements have been very helpful. Something that could put the app WAY over the top — would love it if when I’m in a recipe I could click on an ingredient and have it added to a grocery list within the app. How cool would that be?!

Easy and informative

It’s important to keep track of what we eat to lose weight or to maintain a healthy weight. The WW app makes it so easy. The extra perks of the app are amazing. Easy recipes with point totals, updated research info, chat with those who successful and with the newbies, exercise app, sleep app and so much more. The free stuff for using the app is very nice.

Best Weight Loss Program

Let me start by saying losing weight can be very challenging but with WW the program allows a great balance to work for everyone. I have been using WW on and off for 27 years and it is the only program I can lose weight with. Having the app keeps me on target and so nice to track as before was a manual process. I love WW!!!

⭐️the sleep sound i t is so nice thank👵

I would like the little star in the right hand top corner to be a different color like it’s my favorite food or I want to keep it forever I’d like that changed is that asking too much I am at 87 I have no idea if it can be done but I sure like it I like the app I like a weight watchers no I like myself to JBL. Thanks

So easy even a 57-year-old can do it!

I was so intimidated about using an app for WW. Over the years I have used this program and it has always worked for me. I am finding it so easy and so exciting to see that I can eat whatever I want to eat with just a little planning. Looking so forward to being healthy!

Awful Design/ User Experience

Not sure what’s with every company feeling the need to overdesign the heck out of everything and turn every homepage into a “feed” but the UX of this app is absolutely unbearable. I was using this app 8 years ago and it was so well laid out, easy to use, easy to find every feature, barcode scanning or creating food was a breeze. Now? Atrocious. This app is a chore to use. Feels like I have to fight with it every time I use it. Weight Watchers is a great dieting program but this app is atrocious, everyone on the design/ux teams needs to be let go.

Great app a couple of bugs.

I’ve just started using the app but I noticed a bug while trying to save the shopping list suggestions in the Success Checklist area, I attempted to save several pictures from the articles and the app completely crashed with each one. Just wanted to bring that to your attention. 😄 Otherwise I’m really enjoying the app!

Recipes

I really enjoy trying new WW recipes. I wish saved recipes was easier to find in the app - instead of having to scroll down and search in My Day. Also it would be nice if the email link to recipes of the week launched the WW app when I click on a new recipe (which automatically logs me in) rather than having to re-search for the recipe again in the app.

Love this app

I have lost 80 pounds to date this app has been a huge part of my success. I have tracked my daily food and activity for over 8 months. Food tracking allows me to make informed choices at the grocery store and eating out. With the combination and of the app and my iwatch I keep up with my daily activities.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Suggestions please!!!!

Please, within restaurants in the app, allow to sort items by points. When I’m IN an actual restaurant, don’t want to go through every food product to find point range. You used to be able to sort by points WITHIN a restaurant click. Please bring it back!!!

Doing a great job WW

I think the app is great. Ease of use is the biggest plus for this non tech type 61 year old. I love that I can keep track of my points on my phone and the large data base of foods and restaurant options makes it even easier. And although I don’t post on connect, I enjoy others inspirational posts. Good job WW!

Karen

Joan Larson workouts

Hello! I am a very active 59 year old teacher who works out 6 days a week at Lifetime Fitness. I am also a lifetime member (26 years ) of WW. The intense workouts provided on our app are phenomenal ! I thought I would give them a try because of the pandemic and need to report the leadership , challenge, and positivity by the instructors are truly excellent! Thank you WW!

Helping me succeed!

The phone app has required changed my life! It’s so easy and fun to use that it’s like a game staying on program. I’ve been able to stay on program so much more than easily. I was nervous about using it because I’m not great with technology, but I just love it! My only regret is that it took me so long to sign up!

So easy to stay on track

The app makes it so easy to stay on track. You always have your phone. Besides tracking you have connections with other members for inspiration, plenty of recipes, articles, help from leaders 24/7, ... There is no end to the support you can get from the app.

Virtual Meeting

I love the virtual meeting but it is hard to find the meeting inbedded in the app to get to the meeting you want to get to. I am somewhat technical but for older people or people not technical they may not be able to connect. I tried several times and finally called Gina who walked me thru each step so I could connect

LOVEEE

I’ve been on WW for 64 days, and it’s honestly one of the best decisions I’ve ever made. I’m down 22 pounds and I’m really making much better choices about what I eat. I don’t really have problems with the functionality of the app either. One thing I wish is that they’d add more restaurants, or allow us to submit restaurant menus! But it’s no biggie, still love it!

App improvements

One thing I have submitted several times is the ability to import recipes into the recipe builder from other sites. My Fitness Pal has this feature and I LOVE it!! You don’t have to add the ingredients into a recipe just alter as it imports. It’s genius! I’m hoping that WW has the capability to build this into the app. It would be a great tool! Please consider!!

This WW app is a game changer!

This app is so easy to use! It has really helped me to be successful with my weight loss journey. It makes it so easy to track daily food points and activity. It also contains many WW friendly recipes and a wide variety of restaurants with point values. Finally, the Connect community forum is an amazing way to reach out to fellow WW members!

WW app is AMAZING!!!

I can’t begin to praise the WW Program and App enough!! My weight loss journey has been possible due to the awesome WW Program and their amazing app. So easy to keep up and track my food, EVERYWHERE!! No matter if I’m eating out or at home, I can count on the WW App to help me make the best choices that continue to lead me in my journey. I have now lost 49.4 pounds. Striving for 50!!! Thank you WW!!!

Overall very good

WW has a pretty comprehensive library of foods to choose from when logging what you eat. The app is not as user friendly as some others that I've used, it's not the most intuitive. It took me a little longer to really get around it easily and find/enter activity and foods. Overall I've come to like it and it's been a great benefit to me achieving my health goals.

Make activity tracker droid compatible

I recently switched from the Samsung Note to the IPhone 11, however I still use my Samsung Gear Fit Pro 2. Can someone please explain to me why this app is compatible w/ Apple products but not Samsung or any other droid. I’m very annoyed by this! It is compatible to I.e. Fitbit, but the Fitbit watch is horrible and tracks steps while I’m sleeping. My Samsung watch is the best option & WW should allow Samsung products to sync w/ the app! Please fix!

We do apologize for your frustrations. Feel free to reach out to us at ResolutionSupport@weightwatchers.com. We would be happy to address your inquiries.

--WW Customer Care—

Very Sporadic

The app continuously not applying my fit points- and now not applying my daily carryover points is very frustrating. It began working correctly for a week or two and is now doing it again. If I am paying to use the app, I shouldn’t have to track manually. Makes me want to discontinue the whole program.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Please reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

WW is great & it works!

The app really is the key to my success. I track EVERYTHING I eat. It’s easy to use and I’m usually typing on my phone anyway. Connect is a great feature. You can congratulate other people or look for motivation or just get an instant boost by posting something yourself. I’m down 10 pound so far and I have no intention of stopping.

Great App! Integral to being successful!

Being able to scan grocery items before I buy them, look up restaurant meals before I order and track my meals ahead of time are huge helps. It definitely helps me stay accountable and plan out my day, especially if I know I’m going out to eat, I can plan it out before I get there and am less likely to snack on the bad things.

Turning it on for the last time!

Whenever we find ourselves at the crossroad to make a change, support, knowledge and love are needed to succeed. Meetings, our leader, new friends and the app to guide us any time is the key. I turned the button on to start my journey within myself and my app! I know I am going to succeed now and will never leave!

Second times a charm

This is my second time joining WW and I’m so glad I did. After the first time I got to my goal weight let myself slowlyslip back to my old habits. I love the new point system, very easy to follow. I’ve go one

More pound to reach the goal and I will keep it off because I know how to count my points without effort now. Thank you WW

Love the app

I do love the app. However, lately it's been doing some strange things It freezes sometimes and then adds "42" Points from tapping it. It doesn't change screens but adds points. I have confidence that you will address this. Thanks for all the awesome things that the app does. It makes navigating this WW journey very easy. Thanks!

Maggiepol

This is my third time on ww but haven’t been on for almost 20 years. Already lost five pounds and I’m now 70. Love the new points and love the ap easy and quick. My granddaughter daughter and I am on ww!!! Three generations of weight loss! Wish us luck!

Now in fourth month down 25!!! Living this ap. Feeling. Million percent better. Blood pressure better and can walk and swim. This is a great program. My daughter is down 32 !!!

Now down 29.6 lbs. I’m a different person. Blood pressure down stamina up new clothes size. Thank you WW

Now down 34 lbs my sin in law down almost 40-! And my daughter almost 40 as well. That’s 110+ lbs of our hearts knees looks. Just great. Thank you ww!!!

Wonderful Weight Loss Tool

The app is great. So useful and very encouraging to see everyone’s weight loss journeys, especially their before and after pictures. The only thing is sometimes the app glitches or freezes. That can be frustrating sometimes but it usually reboots in a few minutes.

Wonderful Program!

I am a working mother with two kids. The new Wellness Works or WW Points Plus system works! It’s so nice to have the app on my phone and to be able to track from anywhere! Down 48 pounds and going strong! Never feel deprived and can enjoy the occasional splurge. Truly a lifestyle change! SO thankful for this program!

Room to improve

I love the WW app and I have been meeting goals quickly with the plan! The app bugs a lot for me. I have to restart the app routinely when trying to scan new foods or track things I’ve searched or created.. I’ve reinstalled and spoken with support but the problem does not change. I deal with the bugs to keep meeting goals, but it’d be nice to see an update soon.

Better luck than most

I've only experienced a couple glitches and each worked itself out quickly after I closed out the app and powered the phone off for a minute. Probably once per week this happens. Otherwise, I find the app handy and far better than past WW app.

Ease & Convenienc

One of the things I like the most about this app, is that when I’m at the store wanting to buy something all I have to do is open it up open up the barcode feature and it tells me how many points the item that I’m looking at would be. It makes it very easy to make a decision.

It’s back..!

I am using the latest WW program and online app. It is a nice compliment to my carb tracking. I am trying to keep carbs & sugar down but don’t want to get into the high fat aspect of keto diet. I have lost 20 pounds in three months (have only added in WW tracking over the last 3 weeks) and am eating much healthier and have better energy.

Anyone can do it! On Weight Watchers Awesome Transformation!

Weight Watchers Program has had an “Awesome Transformations”. I very much enjoy the new app. Because the post that are shared are very motivational and the recipes are amazing and delicious. Weight Watchers new program is not boring at all to me! Thank you Oprah Winfrey for the new change you have made possible for others!!!

So helpful

I love this app. You can track your food, find recipes, create recipes, encourage, seek help, and chat with people of similar interest. If you have a real problem there are coaches available to help. At the end of the day you can track activities and meditate before going to bed. What more could you ask for.

Slow and Steady

On Labor Day 2018 I began my journey with the WW app. It has been a slow and steady trip. My progress has been great. Less ups (gaining) than downs 🤗 (loosening). 46 lbs to date and my actual weight-in is in two more days, a lot can happen in two days. One more thing, up or down I will continue towards my destination Slow and Steady.

Love it!!!

The WW app is great! It works quickly, so many great features! I love that I can add my own recipes. The only thing I’d like to see differently is I’d like there to be an option to print the recipes. I like to have my recipes printed instead of having to turn my phone on repeatedly. I’d give it 5 stars if I was able to print the recipes.

Love this App

I love this app! It helps me stay on track and I can take it and use it for any foods as well as keep up with my activities and oh yes..... my weight! This is so much easier and simpler than all the ones before it! I hated that book and having to manually log everything😬This is sooo much better! Thank you Weight Watchers!

Wonderful program app needs some bug fixes but overall great

This is the first program I’ve stuck with and it is amazing. I highly recommend. The app needs some tweaks as it runs extremely slow lately and often times doubles the amount you track making you go in and fix it afterwards. Other than that it is phenomenal

Great program Great App

I use this App constantly. It makes it easy to track my food and activity. The ability to create recipes has been a huge help. It has tons of restaurant food items easily navigated through as well. And I love Connect. Connect is a social network of WW members which is great for inspiration and support. Love this App!!!

Better, but a little more work to do

This app does make keeping track of points easy. I have a few complaints about the app that have to do with ease of searching for thing. It would be nice to be able to jump through the favorites using a letter rather than having to scroll down all the time. Also, the app will not import all my recipes from the ipad kitchen app. Getting better, but keep working on it WW.

No matter how busy you are - this app helps you lose weight and change bad habits!!

I work more than full time hours, travel for business, have to do business meals and drinks, have a family, etc. etc. and still - I’ve lost 15 pounds and counting. I’ve also learned to look at food items differently and make smarter choices.

Give it a try. Worth every penny.

The new way to WW

I have done WW on and off for 24 years with many ups and downs. I just started my weight loss journey again and started using the app. I love it! No worrying about remembering what I ate because I forgot to bring my tracker. Scanning food, tracking activity through my Fitbit and great inspiration from other members just touches on this awesome tool!

So easy, you can really use it!

Upgrades to this app make it easier and easier to track what you eat. The UPC scanner is great to use in the grocery to help you see what will work, and what won’t. I have a lot of confidence that WWs years of experience has made a system that produces results and the app makes it easy to follow.

Easy to use and full of info.

The app has been very helpful during the course of my weight loss. It’s easy to look things up and the recipe and restaurant sections are very useful. It’s worth the fee associated without a doubt. I have found the occasional error when scanning foods with regard to points, but those errors are rare.

Love the barcode function!

Being able to find points by scanning the barcode is a fantastic idea! It makes my shopping trips so much easier, and I am more likely to buy the more healthy options when I can scan and get the points instead of trying to search.

Easy to follow!

I’ve finally lost those 10 lbs of baby weight without much effort. I ate pretty healthy to begin with but over time put on more weight then my body liked - had lots of joint pain. My pains are gone and I feel a whole lot better overall plus I fit in clothes I haven’t worn since before I got married.

Love It!

I love the options the app gives you to find the item you are using and to create your own. Just wish there was a way to print it off so you can compare weeks you have done better to weeks that did not work as well. Overall fabulous way to keep you mindful!

Love love love WW app and 0 point options!

Tried WW several years ago with a group. Tried the app at that time....not so good experience. The latest has been great-So easy to track and explore food options.

Adding my my own recipes is still an intense process, but updates have made a section more f app and resources painless. I’m 7 lbs from my goal!

Great app

The app is great as it makes shopping easier. I also like developing my own recipes and attaching my iPhone health exercise program to the app. I would have given the app five stars but I think it needs to have another area to track the water one drinks per day. There is a place for meals and a place for activity, and we all know water is important so one more place for water, please.

Good, but needs a few tweaks

I agree with another reviewer that choosing a single “serving” size for a recipe is limiting. I wish I could choose the quantity in various measurements when tracking. I also hate that you can’t see the entire description of something with a long name when searching the database. Is it a jimmy dean delight turkey sausage and egg white muffin or croissant? I’ll never know! Even after tracking, you still don’t see the full name.

We on Apple Watch

I love ww and I have had great experiences with the app on my phone. The app on the Apple Watch is a different story. It almost never works. It says I need to have the app open on my phone to work, but that never helps. I have taken it off the watch and reinstalled it more times than I can count. It is very frustrating.

Thank you for sharing your feedback. We will be happy to forward your experience to the appropriate individuals for review. Let us know if we can assist you further by emailing ResolutionSupport@weightwatchers.com.

Weight watchers app

I love this app. It makes tracking easy and fun. I love the connect part also. The connect part is an amazing way to connect with others who are going through the same thing we all go through. It is an online family that is there to help and encourage. Better than Facebook.

Intuitive Helpful App

I love this WW app - I’m not one to go to meetings and this has given me everything I needed to lose 20 lbs. I’m going to keep tracking with this because that’s one of the best ways to maintain weight loss. And it’s been motivating to read the stories of others too. I feel like I’m part of a community dedicated to getting healthy.

Weight watchers app review

I love this app. It helps me to make conscious choices on what I put into my mouth, based upon the point value it costs me. It has changed my eating habits.

I do have a few suggestions that I thought of but didn’t write them down, so I can’t recall off the top of my head. When you send out another review - I will make it a point to have those suggestions ready. I remember thinking at the time it sure would help to stream line things.

Good job WW!

It would be so helpful if when I click on a recipe it would automatically load into a recipe list, so I could cross off what I do or don’t at need at the grocery store.

Weight Watchers Rocks!

Not only can I track my foods, but I can look up recipes, create recipes, create foods, create meals, and even get suggestions. I can look up any restaurant chain, and find out what meals have the best points. Love the scanner—use it while shopping. Helps me keep on track way easier than the old paper days!

WW app excellent

Well done. I do wish that it had the heuristic capability of remembering things I’ve typed in recently and being quicker to find recently and frequently searched items and terms. As it is, I have fully reenter all of the search words to find it even if done multiple times in the recent past.

Perfect tool

It has its quirks like all apps but overall it’s amazing. Love it ❤️ if you are unsure about WW overall but want to improve not only your eating habits and your overall wellness I highly recommend giving it a try the tools and support are amazing.

I call it a meeting in a minute. Perfect tool to compliment the program which is amazing!!!!

Easy to use, packed with info

I like the app and use it every day. My only issue is that when there are recipes or other items with long titles, there is no way to see all the text. There seems to be a character limit maybe? Just ... rather than all the information.

Trying to keep up with weight loss

I love the app but at the same time we are counting points it should let us known if we have lost any weight when tracking for a week. That’s the only down side to the app it self. What happens to the point that are carried over that shows all the points and then they disappear the end of the week or the day. Please let me known.

Great tool for your journey!

I love most everything about the app! Connect, the barcode scanner, and how easy it is to find the food you are looking to track is great! I just wish there were more restaurants and that you could scan the barcodes of the ingredients you are adding when you are creating a recipe.

Cannot Update Weight

Since this is a weight loss program, it’s pretty irritating that my weight chart has disappeared and when I try to log my weight, I get an error message that says try again later. I’ve been told to update my devices, delete the app and reinstall, etc. tried everything but no go. I’ll be canceling my subscription. Thanks for nothing, WW.

Frustrating

The latest update has caused some issues with the Connect section not updating current posts and the serving sizes with the four d being unable to change. Every time you try to make s change from a lists serving size to another amount the app closes!!

Dig it

I love the scanner (which seems to have everything) and the fact i can link my Apple Watch to it. I would like to be able to follow people’s progress (with acceptance of course from that person). Right now it seems you can only follow public posts. I’m not posting anything publicly, but I would like to encourage and support my friends! Add that feature and it’s a 5!

Good but could be better

I really like the WW app. It has most of the foods I use already programmed and it’s easy to search for foods. There are some user experience things that could be easier, finding your saved, favorite, and recipe foods takes some getting used to, and the list of restaurants really needs a a-z option on the side so you can skip to a specific letter.

Weight watchers leads on diet plans

I am highly satisfied with the weight watchers app and program. I love that you can scan products and plug in items easily. Whip your phone out at the grocery store and scan away! Who cares if you are in the way. Again I absolutely love this plan and encourage everyone looking to be healthy to try it

Frustrated

I’ve loved using the WW app in the past but the complete lack of organization on the restaurant and food lists is negatively impacting my joy!

Why can’t there be some logic in the lists? Other apps will list appetizers, then salads, soups, sandwiches, entrees, etc. if I’m going to Applebee’s I don’t want to have to search through the “stream of consciousness” list to find what I am able to choose. Sometimes there are hundreds of items and it’s a real chore to scan through them all. Can you please fix this?

The app keeps me believing I can lose!

I know I lose weight when I track with the app, it works! Sometimes I am lazy and I don’t track everything and my weight loss results are less. The app makes it easy.

My biggest problems come when I eat out or at another person’s home. I need to use the app then too.

Good app but.....

This is a great pretty good app, but I drink smoothies and they have several ingredients. There should be a way to combine several items or ingredients and once done it makes 1 item I can choose every time. I have to add the same 6 ingredients every single time. And you can’t use the save meal option to do this because it adds all items from the breakfast/lunch/dinner category.

Upset

Really upset that my weight watchers app did not remind me I needed to renew my subscription through apple. Then instead of sending an alert the app just logged me out. Now every time I try to get back in after I re-subscribed with the apple store, the weight watchers app doesn't recognize the subscription through the apple store and says it cannot connect and tells me I don't have a plan. I haven't been able to track for 2 days and there is no where to report this issue!

We are so sorry for any trouble you have endured! If you need further assistance, please let us know. You may reach out to us at ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Great Tool

This app makes working the program a breeze. The scanner is my favorite too in the app. I use it to check points while shopping, and to track during the day. The recipe builder is another great accessory. Recommend that the ability to take a picture and attach to a recipe you've created in the recipe builder.

Very quick food search engine!!

Bottom line, I have quit using at least TEN other food tracking apps because they ate up too much time in my day for tracking and searching my food.

WW App understands that and made speed a priority!!

Very quick search results for features like:

Food barcode scanner

food search engine

Restaurant search

Recipe search

Very nice and easy "customize" feature for WW recipes and personal recipes.

Bottom line, I have quit using at least TEN other food tracking apps because they ate up too much time in my day for tracking and searching my food.

WW App understands that and made speed a priority!!

Slightly confusing

It could just be that I don’t Quite know how to navigate the app fully. But I am trying to figure out how I can create my own recipes from scratch. I haven’t been able to do that and I generally end up going and finding a recipe that’s similar and just customizing it. But if I could just build my own recipe I think that would be quicker and easier

Very good app, could be better

There is nothing wrong with this app. It does what it says it does well. I wish it did more though. Mainly, I wish you could sync recipes from other websites (i.e. Allrecipes, food network) and calculate points for you. Myfitness does this for calories, and when I was using that app I found it very helpful.

So easy to use!

I’m a long ago life time member but new to the app and program. I signed up for the on-line plus option and my experience has been wonderful! The app is really easy to use and understand. I love the scan bar that instantly gives me the point value of a food and ease of daily tracking. Great app!

Love!!

Love this app. Wouldn’t know what to do without it. I love that I can look up anything and know the point value. Love the fact that I can go out to eat and be able to look up foods before I order. I also love the fact that when I’m having a bad day I can turn to connect. I always get the support I need to move past my bad days. People on connect are so supportive and encouraging. Love you WW, I’m doing it and it’s all because of your help!! Thank you

Can't live without it

I just had my 2 year anniversary with Weight Watchers...and the app has been invaluable in guiding me on my journey. I don't go to the grocery store without it because I constantly look for new foods to try & the barcode scanner is a must have! 55 lbs gone & kept off because of the program & this tool!!

App

The app is so helpful. Has a lot to offer besides tracking if you take advantage of it. I work a lot and can no longer go to my morning meeting so I do the zoom meeting with my awesome leader Valerie. I am able to weigh in on the app and get my points. The virtual zoom meetings need to continue especially the 9:00 Seagirt on Thursday with Valerie!!!

Good not Great

I have been using ww for many years and I really enjoy the tracking. When you stick to it, it really works. The reason it's not great is many times I go in to track and it tells me I need Internet, but I'm hooked in to Internet. All other apps are working at the same time. I wait awhile and it works.

Love the app and the people

I just wish I could print put my historical food data and the recipes. It makes it difficult to fine tune my diet when I don’t have access to more data. The recipes are great, but it is difficult to cook while trying to keep your screen from sleeping

Very helpful

I love this APP! The barcode scanner is great and making shopping and planning out foods very easy! I love all the recipes you have to choose from and even the section to make your own! I appreciate all the encouragement that pops up along the way and the ability to join different t groups!

WW App Supports My Weight Maintenance

Using this app helps me stay motivated and on course on the WW program. In addition to tracking, I use Fit on, meditation, and sleep options. The virtual meetings and coaching are wonderful. My goal has been to maintain during the pandemic. Although maintenance is challenging for me, the WW app, WW program, and WW workshops have helped me make progress in my journey.

Awesome app and weight loss system

I started Weight Watchers January 1st of 2021. And have done great on it, I’ve lost 28 lbs and have been happy with the program. The app is so great, being able to just scan barcodes is so nice. I can shop with it. It’s easy to use and very helpful. I’d definitely recommend it to anyone looking to lose weight

It is Awesome

I’ve been a weight watcher for many years many times. I absolutely love this app. It makes tracking so easy and I don’t have to keep up with the books and looking up stuff and all that mess. I would recommend this program to anyone that has a smart phone it is the best.

I live on the WW App!

I must use the app at least 40 times a day, to track, research recipes and points, to find answers to my questions, to share and get support. I think I like it better than when I was going to meetings in person, because I can come and go when I please and filter the data I review.

WW App

This app has been a life saver for me on this journey. I love the recipe builder, the restaurant listings and menus, the mindset reflections... and tracking is s breeze. I live the additional chefs and ambassador demos, so helpful and easy to do myself when someone shows you “how” (a WW concept?)!! I love being able to start fresh each day, tweaking the recipes and coordinating with Fitbit!!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Tracking

I have been in WW for 12 years. I have tracked ever since I starter. I liked writing it all down everything I ate daily.

So when it went down to the computer I was mad because of changed. Once I started using the program on line I fell in love with it and now I have kept telling people how good it is.

Love the WW app

This app is crucial to me recording my food so that I do not gain my weight back again. Once in a while I take a few days off from recording when I feel like overindulging on food that I do not usually eat. I get right back on the app and stay on it until my weight gets stabilized at my goal weight.

Import Recipes

I love everything about the app. It has so much flexibility. The only reason I marked it a four is that I want the ability to import recipes from websites. It is so frustrating to take all the time creating recipes only to see that it has way too many points. I would love to import the recipe and then have the ability to edit the ingredients.

Sfkend

Very dependent on the mobile app. Most functions are excellent. 1.Difficulties when trying track with incorrect connection to Internet when all other devices work fine with Internet access. 2. When searching for food items it is very time consuming since no index exist.

Easy App

The WW app makes tracking points snd food easy to do. If you follow the program you will lose weight and feel better! Love how it has opportunities to “cheat” built-in based on carried over points. It doesn’t make you give up the things you love unlike another weight loss program I was on.

I love it

This is so much better for me than writing it down, because you have remember to bring a tracker. I never leave home or anywhere for that matter without my phone, so all I do is start tracking and if I'm in the grocery store I can scan items before I put them in my cart. I love, love this

I Can’t Lose Weight without this App!!!

This App is the best thing that has ever happened to me!!! I’m able to log what I eat quickly and it helps me to know how much to eat for my body!!! I have lost 20 pounds so far using this WW App!!! And I am looking forward to losing 10 more pounds and than learning how to maintain while using this App. Thanks WW!!!

I love Dub-Dub ❤️

I tried WW several years ago when in person meetings and weigh-ins were required. I didn’t last very long. Tried Noom, but the cost was high! Now, with the WW app, I can connect with my sisters who live in another state and we’ve created our little WW pod during the pandemic! We have fondly named WW “Dub-Dub!” So, far, I’m staying on track and making healthy habits. I’m actually having fun on my weight loss journey!

Getting closer to perfection

Great app. Still needs some iterative design to put things in more intuitive locations. Would love to be able to make my dashboard my own. Also your search feature still needs some improvement. Other apps have found the secret sauce and I know WW can be just as good

2 pros & 2 cons

I like barcode scanning at the grocery store; helps me make wise selections. I reference the restaurant section with regularity; that, too, is very helpful. Logging in foods as "favorites" is harder than it should be. The most frustrating is creating/finding pre-saved meals. This process and reference needs to be much easier/quicker. Thanks WW!

Handy app

There’s a lot packed in this app, just about all you need.

The barcode scanner is really well designed for use while shopping, and I use it often.

My only criticism so far is that when specifying the number of servings in a recipe, it’s really hard to change the number, at least on my iPhone. But I usually create recipes online, so not a big deal.

Missing option

I had been tracking weight 1x week.

I recently took 2 week break from tracking meals. When I returned to the app today to restart meal tracking,I noticed the weight tracking button was no longer available, which was disappointing. Replaced with other ‘motivational’ option, but I prefer the weekly weigh in.

Very helpful tool

I’ve used this app for years. Without this app tracking your food is much more challenging. It’s so helpful with making a purchase when shopping to scan a product and know what the point values are. I like the animation on the water tracking. I wish WW would consider a medication tracker to make it easier to remember to take vitamins and meds.

Good but not Great

The app could be great if the activity fit points feature would work properly. I have an Apple Watch. Whenever I ride my peloton or participate in cardio activities, I notice the activity points are not coming over. All settings are up to date am turned on. This needs to be fixed. Presently, all that automatically comes over are steps.

Easy to use app full of WW support

The app makes it super easy to track points, plus it helps you monitor your weight loss, activity, and sleep. Mine syncs easily with my health apps to automatically track my activity points. Best of all, the group boards are full of supportive people on the same journey who will inspire and encourage you.

App works!

I have been with weight watchers for many years and I still scan and track. The only way to stay true to yourself. The program works! Wish they would return to the original program that made you track your liquid intake and fruit consumption.

Amazing and totally worth it!

This app is so convenient and easy to use! Before I knew it 3 months had passed and 37 pounds were gone. It took some work but with the app and it’s ability to connect me with other women working toward the same goal it was a little bit easier to reach my first weight loss goals.

Super Amazing

This app has everything you need to succeed in making your goals. Absolute support with everything you need and it provides a supportive community where you can be comfortable just being you. This is the one program that made the difference in my life and I’ll forever be grateful ♥️

WW made easy!!!

This app makes it easy to do weight watchers. Enter the food and you have the points to record. The connect feature lets you find others who have tips and encouragement to help you on your way. The barcode scanner is wonderful to help make smart choices at the grocery store. Love the new app!!

I love the app! Makes tracking easy!

The app is very easy to use! Makes tracking easy and convenient. Love the Aaptiv and Headspace features. Can find the Zero smart points food list with a few clicks as well as restaurant-friendly options and like-minded people on Connect! The app makes the program very livable!

Very helpful when it works

I have been on WW for over a year. Loved the app - I could always track my food on the go until.......suddenly out of the blue, it says I am offline and would I Iike to save it for later. Well, I can't get any closer to my modem/router since I am in the same room. Not all my foods - just some of them. Wish this bug was fixed because I really liked it.

WW app

Great improvements over the past three years,

since I rejoined. Love tracking. It is what really helps keep me at goal weight. Like the stress reducing meditations. Don’t like the new activity tracking method. It was much easier for me to find the activity I did on the alphabetical list. I don’t like my Apple health app info hooked up. Not accurate, since I don’t have or want a separate tracker to tie in.

Keeping track

I didn’t keep track very well in past years when there was no app. There weren’t many restaurants listed in the paper trackers back then either, so I would just guess. This is so handy to keep track right away so I don’t forget what I ate. It isn’t powerful too. And easy to use.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

I love this app!!

How much easier can you make tracking? The barcode reader, the adjustable quantities, all the restaurant items, the wins, the favorite meals....you've got it all thought out. And I love it.

The only downside is once I finish tracking, I stay on the phone and find myself checking emails, texts, FB way too much. 😆

Love this Program!

I’ve done Weight Watchers throughout the years and it has always worked for me. After each baby was born, I’d have 30-40lbs to lose and this helped me to do. It’s not a magic diet pill, you have to put the work in, and this app makes it easier than ever to stay on track.

WW App

I am enjoying the app! It is an easy way to track your food and points as well as exercise and sleep. I don’t have to write anything down. I also love the bar scanner. I use it at the grocery store to see if certain items are WW friendly. I use it at home, as well, when fixing meals to record foods.

It works!!!

App is great for keeping track of what you eat and drink. App has a ton of restaurants to help you stay on track while eating out. There is a list of low point meals you can make at home if you choose to. By far the easiest way to get/stay healthy eating everyday foods. Highly recommend this WW app and system!

Wonderful, easy to use & very effective program

App is easy to use, packed with resources that are easy to find. Several plans so you can choose the one that works best for you. If you work the plan, it will work for you! There are exercise videos, recipes, motivational resources. I could go on and on. Give it a try!

Ongoing issues

I do love the app however, ever since I signed up a couple of months ago, every time I close the app I have to completely reset up my Profile again before I can get back into use the app. It’s very frustrating. I have worked with the WW tech specialist and they have filed a written report to open a case but to date it’s still not resolved.

The App Made the Difference

I have tried the Weight Watchers program over the years only to stop after a month or two. My problem was I never got used to writing everything down in those little booklets. The app keeps me honest. I also love the fact that I can sync with my Fitbit

Love the app...

I'd be lost without the app. I love how easy it is to track. My phone is usually in the kitchen with me.

The scanner is amazing. Love being able to get data on the food already in my house. Haven’t figured out how to calculate a whole pkg. of something into a recipe yet... such as brownie mix, when I modify how I bake it.

Learning more every day.

Accountability

I used to quiver at the thought of looking up food, counting points, but my WW app is the easiest, most accommodating tool needed to live a healthy life.

Look, we aren’t perfect, and we will have DAYS, but I don’t worry about that any longer. I’m happy being able to see my diary, plan, and connect with my WW family! Thank you...

Love the App!

The app is easy to use and very motivating. I love data and goals, so this app is perfect for me. I also love that you can track your water now. I’ve even tried some of the exercises you can do through WW and they’re really good. The app also connects to my iPhone and keeps track of my exercise through the day. ❤️❤️❤️❤️❤️

I love the app but...

I love almost everything about this app except how favorite recipes are organized. The recipes all have such different names and it gets hard to remember them all and harder to find. I understand alphabetizing them but I wish they could be grouped by the type of food like eggs or chicken or desserts or vegetables.

Progress

I am learning with the help of my friend Marissa who has been a member for over a year. I find it a little easier than the last time I tried this plan years ago.

The app is very helpful and I believe I’m on a better track to eating better and really losing weight for a better health and life! WW all the way.

Ww app on iPhone

Excellent helpful scanner. Connect is motivating yeatoyes. Keep up the100 % good work Ww. Yes find blue program is not for me so I switch to purple had tried green and now I love Purple. It’s so easy to track and to verify a scan of an item to make sure I know what I am going to eat or purchase. Keep up the great work WW it’s a great program better than ever.

Essential for staying on track!

Even when feeling lazy, the WW app is easy enough that there’s no excuse for not tracking. A bit of a learning curve but then pretty easy to track every day which is super important to staying within my points. I’ve tried 2 tracking methods and like WW blue the best. It works when I work it !

New (again) to WW

Only on the program for 4 days so far and am finding it so easy. You have plenty to eat and if you go hungry it’s your fault. Love all the 0 foods! Didn’t gain it overnight and am not going to take it off overnight...patience and staying true to yourself!

In my 11th week and down 19.8! YIPPIE! I’m on Blue and love it! So glad I did this for myself!

Starting my 13th week... so far so good! It is a bit harder now that we are under a stay at home order, but making it work!!

At about week 20 and down almost 24 lbs.... nothing but happy about the way things are going. I am proud of myself for sticking to the program... it works!

Great for tracking but freezes a lot

Tracking food is very easy. Very user friendly. I love the barcode scanner, however it constantly freezes when try to return to home screen after using the scanner. It’s annoying but easy enough to close and reopen.

Recipe reviews needed!

As much as I love this app, I find it frustrating to not be able to see other people’s success and suggestions on recipes. You also should be able to just rate a recipe. The old WW app used to have these features and I found it very useful. It’s nice to see what people did to enhance the recipe or if the recipe was not keeper.

WW weight loss problem

Had surgery so haven’t been able to track for a few days.

I’m not doing that good since I can’t go to WW and get weighed. I need to do that to do well. It’s not the meeting that helps, it’s getting weighed there that works.

If I could go to WW store and get weighed, I’d do good. When are they going to open stores? Don’t really care for meetings.

When are meetings going start?

I really like the app, but think we should be allow to go to store or meeting just to get weighed. Not stay for meeting. We shouldn't have to pay for meeting if we don’t stay. I’d be willing to pay weigh in fee. I know the people weighing have to be paid.

FL Girl

Weight watchers

I love this point system through weight watchers and even more so I love the fact that I have it on my phone because I am a bit handicapped and I can’t get out and around so much. I have lost 40 pounds and I hope I continue to get the same advice in all the same information thank you, Anita Veronese

Could be better

Definitely does it’s job. But took me a few days to find everything and figure it out. Took me forever to find the restaurants bottom hidden all the way at the bottom and also took some time to find where to track my weight which is hidden in your profile. Also, as a breastfeeding mom I wish it would document my calories so I could keep up with that too!

Great system, mediocre interface

Weight Watchers works. That’s great. But the app can be frustrating. I often go to track a food, select lunch (for example) and when I select the food after searching, it has defaulted to breakfast. So I have to tap lunch again. Not the end of the world, but this gets OLD.

There are also other annoyances, like not enough normal activity options for non-gym related things (yard work, digging, etc.).

Great app.

Easy to use. Big help in keeping track of what you are eating and the point value of each thing you consume. When you get down on yourself for slowing down on your journey you can check in with other people and find we are all a lot alike. It’s inspiring to get you back on track.

Awesome app

Great features. I like the new improvements. Love the barcode feature. Only negative I’ve found is minor. When you want to backdate a weight entry, if you enter the weight and then change the date, which is the order on the screen, when the date is changed it removes the weight

Disappointed with food search

I want to like the app, but the food search is disappointing. It takes me multiple tries to pull up basic foods. I try to search simple items such as eggs, strawberries, etc and random foods like coffee will pop up, none of which are remotely similar to what I’m looking for. Also, when I add items it typically doubles my servings. So I have to go back and edit most of my entries. My daughter who uses the app has the same problems. I’ve used other free food tracking apps that are more accurate and faster.

Apps

It’s a great Way to keep count of what I ate but it is annoying that at times I can’t break down the points. Like macaroni salad. Put down vinegar mayo n sugar as ingredients. It’s always a guessing game. Meatloaf is another one. We all make it different. Add different ingredients that we use. Everyone makes it differently so we can’t just pick what’s there.

Great app, with a few glitches

This is a terrific app, makes tracking, inspiration, recipes all easy and at your fingertips. I do wish that if you enter an item that the database doesn’t recognize, that you could go back and it would still have what you’d already keyed in. Instead, if you back-arrow you have to start all over again.

Water tracking

Easy to use but I find it hard to believe there’s no easy way to track water! I know you can track under breakfast, lunch, etc. but it would be great to have a water tracking option without having to go through your day to find out your water intake.

More Apple Health integration needed

Glad they brought water back to WW. But Apple Health tracks water and weight, and when it was gone we moved to those apps. Water tracking is better outside the app. I have a Bluetooth scale that connects to Apple Health. It would be nice if WW could sync up with the weight and water tracking that is built into the phone already so we don’t have to double track.

Please include the option to display the water goal

Yes it’s great we can track water now but it would be so much better if we can see our daily goal displayed. I calculated my oz dail goal, from another website, but it would be so much easier to have it displayed and we can see where we are during the day, like maybe a progress bar or something

Good program, decent app

The program is working great so far. My only complaint about the app so far is that you can’t switch your servings from a fraction to a decimal, so when I’m weighing something that reads 0.7 ounces on my food scale, there isn’t any exact equivalent in the app (in terms of a decimal or a fraction). To be fair, you can come close, but it would be nice to have the option.

Easy to use

Once I got the hang of it the app is easy to use. I love how it lets me navigate from day to day. I can pretrack, go back and look at what I tracked previously as well. I also love that it gives me nutritional values as well. Just because it is zero points doesn’t mean it is is a free for all and this helps me stay in check.

Easy was to track!

The WW app has been a lifesaver . Losing weight and choosing foods was not as difficult with the app at my fingertips . I could look up points in the grocery store , restaurants, or at a red light ( that’s how easy it is it use) so that I can make informed decisions regarding my meal planning and successful weight loss! I even tracked my gym workouts!

Who knew it could be so easy!!!

As a past WW member who hated tracking and figuring out new foods, this app, tracking, bar codes, home recipes etc.,this app is like one reviewer says, almost fun!!!... no food I haven't been able to quickly track yet!!! Big txs!... just wished they had husband wife team tracking ability !!!

Great!!!!! Need a water tracker

Please add a water tracker.

If we are not hydrating - we are not losing weight.

We need a WATER goal that we can chip away at every day. I need this FEATURE ASAP!!!!

I used to use SparkPeople which uses a lot of the same motivational tools: counting calories (points), social support network, activity, recipes, and water and it was FREE.

SparkPeople worked for 5 years and until my last year, I thought I had overcome my emotional eating.

I am trying WW for the first time, hoping that being accountable every day will help me the rest of my life.

ALSO, perhaps the addition of motivational quotes on the site where you sign in might “trick” us into opening WW first thing in the morning.

Thanks!!!!’

Need More Tiers!

The app is great and the tracking is easy; but why do the tiers stop at level 3 at the 4000 point? We need more levels and more gifts to choose from. How many shoe bags or socks or water bottles does one person need? Give us more options! PLEASE!

I’m sure everyone feels the same way, so how about looking into getting that done.

It works if you work it

I started Aug 4 & have lost 9.8 lbs so far! I stick within my daily points so the weight is coming off faster than I anticipated. I am very selective about what I eat now because I don’t want to sabotage my victories. I eat good hearty meals & get creative with herbs.

Update: Oct 11, I’ve lost 15.2 lbs so far in2 months

Update Dec 12, I’ve lost 30 lbs

2 corrections.

To get to track a recipe for supper, I have to click the search box, scroll to my foods, click it, then click recipes. I use recipes all the time. I want it back on the main menu. I was mad when you buried it.

I want to be able to edit my activities. I can enter them but I can’t fit their minutes.

Otherwise, I love the app. Thank for listening.

Life made easier!

I’ve been a WW member, on and off, for many years. One of the things that made me walk away was tracking. It was difficult to track foods that weren’t in my WW’s book. It was frustrating and inaccurate. So I’d give up. This app has made it so much easier to track and stay on track. Thank you WW!

Marie

So helpful!

Easy to use and a big help on my weight loss journey. I would love to see a sort by amount of point options in restaurant information for each specific restaurant. So I can go to a restaurant I’m already in and find out the lowest point items available on the menu. That would be so helpful!

Updates are not making it better

Loved the app and it seems with each ‘improvement’ I am loving it less. Please bring back the plus sign. Please bring back how activities were access. Please categorize the activities the way they were previously. Please make it easier for us to graph our progress and make our own variants of things. Compared to what this app was when I first started using it a couple years ago, it is a pain in the rear to navigate now.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Best ‘diet’ program ever!

69 year old businessman who has tried all the popular diets over the years...Atkins, South Beach, Whole 30+++. WW Freestyle is far and away the best ever....have lost 32# in 5 months...217 to 185! Only use the tracking app daily and a personal WW coach...no meetings! I love that I can have a taste or drink of anything and still stay on track! Slow and steady...amazing!

Easy to use

This app is easy to use, I like how it has a support system, makes it better for the times I’m tempted to fall off the program. 4 stars for the organized app, I wish there was a way to look up recipes and other foods by points rather than titles. I would recommend this to any of my friends, and I’m going to stick with it as long as I can!

Feeling better and healthier!!

It is so easy to track what I eat at home or when eating out. The recipes are really good and most of them are easy to prepare. My blood sugar is down and so is my blood pressure. My husband doesn’t need to diet, but eating healthy is making us both feel better. I am extremely happy with this app.

Great App

So much information at your fingertips. Like the info topics and words of encouragement along the way. The workshops are very interesting, & upbeat. Connect is awesome! So encouraging to see how others are doing on their journey. Love that I can track my meals & activity. Definite improvement in the program from years ago. Keep up the good work on the app.

Why I love the WW app

This app is so helpful by making you aware of what you’re actually taking in daily!! Learning that my coffee creamer was using 6 of my daily allowed points was eye opening!! I also love they ever so helpful list of zero point foods - teaching you how to make better choices, as well as all of the recipes available!!

Adjust.

I love being able to scan products in the grocery store. That is the best! But sometimes the app insist on putting foods at lunch instead of an early dinner. I also find it hard to add or creat my own food, might just be me. My biggest complaint are trying to find restaurant foods. Just a pain the way the app is set up

Useful and practical app.

Started 2/19 on WW. Doing well while learning how to use the app. Being able to scan and shop is probably the most useful thing you can do with the app. I like that you can link iWatch to it for health data. Tracking is much easier when you have your phone with you.

Cory Fish

May 5, 2019: WW is excellent... I’ve lost 30 pounds in 4 months and am feeling much healthier... Thanks to WW for helping me to create a more healthy, active lifestyle !!

June 6, 2019: Thank You again WW for helping me with my “Return to Wellness” journey... I have now lost 42 pounds in 5 months and have not felt this “well” in years !!!

June 8, 2019: Goooaaaaalll !!! Achieved “Lifetime Membership” with WW... Thank You WW for a much needed “assist” 😊👣

I love the WW app

It makes the weight journey easier and it is user friendly and a great resource for recipes, support and tracking of foods, I also like that it is on the phone. No excuses. You always have time and opportunity to use the app, when and where you are at all times.

Thanks again for such a great tool

Hildegarde

Essential to my life

I count everything as I did in my business life, and this app made me a Lifetime member and keeps me on track.

My only issue is that it is a bit clunky since one must back out of a function to access another. Also I love the recipes and can’t print them. A bit overly protective in my view.

One more thing...

I love the app and tracking daily has been instrumental for my weight loss. I always know where I’m at on any given day and can see historically what has been most helpful regarding food choices—love that. My weakness is that I do not enjoy drinking water.

So one more thing I’d appreciate would be a water tracker. I feel it is an omission of an essential part of the program.

Great tool!

I love this app. I have been using it for a little over a month and it has helped me make healthier food choices. I have lost 15 lbs and am still loosing. With changing my eating habits and exercise I can met my weight goal. It takes dedication and hard work but this Ap has really helped me make better choices in eating healthier.

Love it!

I love that I can keep up with my points and see my progress throughout my journey to better health. I also love that I can share and connect with other amazing people who are also making the decision to improve their lives. Reading their stories give me inspiration and also allows complete strangers to form bonds and lift each other up. Such a great program!

Super Easy

After losing some weight on a weight-loss app, I finally hit a plateau (for over 2 months!). Joining weight watchers and tracking, made realize that I was actually over eating even though the foods were good foods. I love the point system and I love the tracking device on this app. I'm finally losing weight again.

Love the App!

I’ve lost 28 lbs so far thanks to the 200 free foods, and the easy tracking system on the app. So many reasons the app has been a useful tool in my weight loss!! Checking products in the grocery store to see how many points per serving; recipes; weight tracking; and help when I’m feeling down! I love this program!!

Great app, one suggestion

Love the app, couldn’t do this without it. One improvement would be the addition of a view that breaks down your food tracking into caloric intake and nutritional values. That way, if we’re following the program and aren’t seeing the results we think we should be seeing we can look at the total caloric intake and see if our portions need to be adjusted.

WW new and improved!!!

Love that you can barcode for points. I’ve done Weight Watchers programs several times over the years but felt the program was a little rigid and meetings were sometimes shaming. I love the new program. It’s positive, easy to use, and motivational. I also love the adaptive activity app!! Love what you’ve done with the place👍

Love it, but can you....

I really wish that in the "restaurant section" that once you found the restaurant you want, then within that section it was categorized by points. I also wish that you could select an item(example: sandwich)but then have the choice to take off mayo, cheese... so it can decrease in point values.

Living and loving WW

So many great things it would take too long to list. Instead, let me offer a suggestion to WW... when searching within a particular restaurant for foods, provide an option to search by point value (ascending and descending) as well as alphabetically. Other than that, keep up the great work!!

I love this app!

I used ww years ago when there were cards. I liked the overall idea but it was cumbersome. There was too much guessing when my quantities weren’t exactly like the cards. Now I can adjust amounts and it calculates points for me! I can also find recipes based on what I have in the fridge that day. That has been a GAME CHANGER FOR ME! Well done WW!

Love the app

My only concern is after using and paying for the app for so long if you decide to quit you can’t use the app later. You don’t have the information you need like what foods are worth points wise. No book to refer to or anything. It would be good if after so long there is a yearly amount you could pay to keep the app. I do love the app and thank you for it.

Not working well

The program starts with a tutorial and has you ”get started” by entering a food to your log. Then it sticks there. It will not return to the dashboard/my day. Useless. I used to use this program, but the new version is frozen. I’ve logged out and back in. I have uninstalled and reinstalled. It won’t budge.

Happy and ready to meet Oprah 😎

The app is very useful and in my opinion beneficial to success in the Wright loss journey. I find that not everyone that has a smart phone uses the app so I think that part of the process should include training for using it! A little more monitoring of the connect site to keep it on the positive would also be nice. All in all I am happy and successful! I would love to meet Oprah!!! 😎

Great App, but some Suggestions

I do love the WW app, but I have a few suggestions to making it better... boxes for checking off water intake would make it simpler for tracking water; and it would be really great to be able to adjust the daily point range between 23 and 13 points for easier tracking of the daily points below the 23 daily point threshold.

Tracking on the go

I love that I am able to track whenever and wherever I have my mobile phone with me. And that is everywhere. This way I am not likely to forget to track everything I put in my mouth. That includes that last cup of tea with milk and agave that I consume just before settling in for a good night’s sleep.

Great App-very helpful

I have found this WW app to work really well for me. My private diet. I did have some glitches with the app tracking activity and my phone ,I contacted support and I got really fast help to get it all working again. The App tech help people did a great job, emailed me in a very timely manner. I am very impressed! They were great too! Thank you!

Disappearing recipes

I have used this app for years. I love it. But ALL my recipes that I have saved for years are gone. And the recipe I saved yesterday didn’t save either. Please fix. It appears to be a connection error to the recipe section. All other parts of the app work. After multiple attempts to get this corrected on the chat portion of the app i still can’t see my recipes. The answer I received from all 3 tech support people was uninstall app, turn off phone, turn phone on and reinstall app. Guess what tech support this doesn’t work. So very frustrated.

Issues That Could Still Be Fixed

Super buggy. Doesn’t have a lot of restaurants or seem to be updating...? MyFitnessPal has way more foods.. and that was free. Buggy with searching. Sometimes it only shows foods I’ve inputted instead of all foods. Can’t input when you don’t have cell reception (couldn’t it at least do some things offline). Decimals as an option instead of fractions. It’s a lot of problems that don’t seem to update even though we’re paying a lot of money.

Good app

WW is an excellent system and I like this sleek app. I wish the calculator worked better to account for 0 pts foods as the library of foods is very good but not exhaustive. I last used WW about 10 years ago and I do miss the blogs & columns that appeared on the site back then. Connect is better than nothing but I miss the professional voices who used to write for WW.

Love this App

I did weight watchers years ago and was very successful with the program. I wanted to go back to weight watchers to lose weight of course, but my main reason is to get healthy again. This app is amazing. I love the scanner. I work a crazy schedule but anything I need to know is right at my fingertips. Thank you weight watchers!!

Terrible app

This app is terrible. Every single time I start to do something on it it gives me an error saying my connection is bad. I currently have three or four bars on LTE and everything else is running fine except for the weight watchers app. When I first downloaded it to my phone it downloaded with the cellular data option turned off. It took me forever to figure out that it downloaded to my phone incorrectly. Please get your app fixed or I’m going off of weight watchers

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

It works!!

This app is so easy to follow and work with. I tried the app about 8 years ago and had to do a lot of research to find food info and to self input most items. Now it is so easy and almost everything is in the database. Thank you for making this process much simpler and easier to manage.

Syncs well and helps me keep track

I’ve resisted using the Weight Watchers app, because I was used to keeping a pencil and paper tracker. My daughter told me to “get with some new technology, Mom”, so I took the plunge and got the app. Wow! It’s so simple to have everything at my fingertips. I’ve sync-ed my Fitbit, and now everything is done automatically. So simple. I love this.

Love app except one little detail

Love app except one little detail, I wish it tracked water in take. Everything else I Love I just can never remember how much a drank. I can enter it in food yes but coming from the Fitbit world Fitbit has a separate tracking for water. Very minor thing but totally does not discourage me from using the app. Still love the app!

Connect needs improvement....

I enjoy the WW App. It's essential for me with technology.

I remember the days of tracking with pen and paper! Improvements are needed with Connect. I love Connect but it is a challenge when wanting to reply to a post or search for a previous post. Weight Watchers is the only program for me!

All in all I'm happy with the App. Thanks WW😊👏

Thumbs up!

I love the new way the app is organized. I track everything and this makes it much easier to find previously tracked items as well as place them with the right meal or snack. I also recently realized that there was the voice feature. That is a big plus and so easy. 👍

10% Down, Another 10% To Go

Used WW online four years ago...was unimpressed. This app is great for tracking food and activity. It has almost all foods encountered in a regular basis, including from many chain restaurants.

I would appreciate the opportunity to rate foods/recipes, so we can learn from app other users their experience with various foods. That would make the app's info perfect!!!

Love the app

This app makes it so easy to track my daily food consumption and exercise. The only thing I wish is that it had a way for me to add some daily notes. That way I could record my emotions, whether I was traveling, special events that occurred or non-scale victories. That way I’d have all my relevant info about my journey in one place.

Good App For Tracking

This app is great for scanning food and tracking weight. My only complaint is that when you look up a food item, more often than not it isn’t listed. MyFitnessPal has a much broader selection of foods and I often go there to get the nutritional info, then create my own food. I also have to try typing in a food several different way in order to find it, if I can. But all in all I enjoy the app.

Needs more recipes & ability to see past progress

I find I am having to plug in recipes to get meals to accommodate my diet. Also a lot of foods aren't correct in food points search. I would like to see past success in weeks gone by so I can copy it. I now journal on top of track on app. It is a convenient start for weight loss & encouragement but needs to go further.

It’s Great

I love this app it’s so convenient. I’ve been doing WW since it was paper and books. The only thing I have trouble with is trusting the sync between this app and Apple health it’s giving me too many activity points. Basically I have to cut them in half and try not to use them all. Anyway it’s great especially the recipe builder. Enjoy.

Love the app

Five stars for the WW app . I love tracking my meals . Keeps me in my smart points target . Connecting with others . Proves that I am not on this journey by myself .. Chat support is great . Quick response time answers all my questions . If your not sure about something . Just message on chat . The support team want to help you be successful ..,

SUPER EASY TO USE!

Great app to help the long journey of getting the weight off, and keeping it off..COULDNT DO WITHOUT IT! I am now starting the 4 th month of using the app. It is the best tool to help me stay on track. I love it and even though it is not free it is worth it and I AM WORTH IT! Still love the app 3 1/2 months later! Now 4 months and love the app more! 12 months and love love love it!!!

Such a blessing!

WW app has helped me to learn to self discipline my eating and exercise again. I’d been off track for several years, but finally I’m able to say no to larger portions and sweets that are outside of my allotted points. It feels great to have finally found the help I need through meal planning, great coaches and inspirational stories. I love it!

AAA

Love this app. I am a lifetime member it’s the best yet. I do have a request/suggestion: I would love to see a place where I could track my fruits and vegetables separately from the meal and snack tracking. It use to have it. I have another app that I also use that has a graphic to show if you got the daily requirements.

Otherwise it’s a great app.

Best Weight Management Program

I believe in this program and I know that it works for me in all these years of struggling! Tracking is the best thing for me!!! Just take the time and it works. Who cares whether you have to track or not!!! It makes me accountable for me everyday! Everyday is a new day and I don’t look backwards!!

Came a long way baby!

So much easier than 50 years ago. So much support if I have a problem. There is always help inches away. There are work shops we can attend in person or virtual meetings. You listen to ideas we suggest to improve parts of the program. I would like to see a text or recorded message reminding us to track our food consumption

CAN'T LIVE WITHOUT THIS APP!!!!!

Absolutely LOVE this app! It keeps me totally conscious of my daily regimen. If I didn't journal my daily points, and even if I miss a meal without logging it, that's o.k. too because at least I'm always conscious of my food intake, and my choices that face me everyday, of whether to eat certain things or leave it alone! Thanks for this wonderful app WW!

Gratefully slim!

Nothing tastes as good as being thin makes me feel! This app has made the management of weight loss very simple. It educates, motivates and facilitates the process of slimming down. With a disciplined attitude and faithfully following the WW guidance, my goals were met in less than a year and have kept me at my goal for nearly a second year. Gratefully slim!

Mobile Apo

I love the mobile app because I can take it with me anywhere I go. There is really no reason not to track your points. I just start using the restaurant tab which gives you the point value of the food at just about any restaurant. This is a real eye opener. Use it and lose the weight.

Great wt loss app

I was a Weight Watcher over 50 yrs ago. I still have my pin for reaching my goal of 20 lbs. I’ve seen it change over 5 decades and this program is by far the best. The app is easy to use, and simplifies the program w many motivational programs and testimonials. I went over my goal wt during Covid & now back on track.

Like this App very much

Helps me track. I always hated carrying tracker around with me to write all the time but I always have my phone with me so it makes it easier for me to stay on program. I’ve sort of gotten off track for a while keeping tracker updated. Determined to do better in coming year. Great app

Wonderful app!

It has every tool you need to succeed, such as tracking your points, your sleep, your activities. Also, many different coaches that can encourage you along the way. Also, many different delicious recipes, right at the end of your finger tips!

You couldn’t ask for more!

Excellent guidance and tracking!!

My husband and I both love this app. It has helped us both lose weight (he is down 30+ and I am down 15+ in a little over 2 months). It makes it so much easier, to scan food and get the points, and to plan meals. It has been worth every penny!

Easy to use and very helpful.

It’s very easy to keep track of your food and activity and you’re rewarded doing so. I love the positive feedback from the app itself and the community members.

However, I do wish that it had a daily journaling section; something where you can make a note of any health issues, personal things happening, etc.

It Works

Love WW and the app that supports the program. Not a quick fix eating scheme and it truly allows you to eat whatever you want and encourages making healthy food choices and gives you flexibility to have that brownie or ice cream! Also support from other members is invaluable via chat and support groups!!

Lasfh?

Been using the app since June of this year returning after a 5 year hiatus. I heard about the new program from my sister and decided to go back, I was only 2 pounds over goal weight. It didn’t take me long to loose those 2 pounds plus 5 more! It is so livable!!! I ❤️ the new WW & the app is awesome as I grocery shop as well as eating out! 👍👍

Starting each day with a new beginning

Every day I wake up to start my day and I know I have this app that will keep me on track when I’m making my choices to what I’m going to have to eat. Losing weight has always been hard for me. So far I have lost 27 lb. and look forward to losing lots more.

WW App keeps me on track

The WW app is great. It is simple to keep track of what I eat and how many points each food represents. It is an easy way to monitor and to build new healthy habits. Aldo, the app gives incentives to stay healthy by staying within my food points budget, and for keeping active by rewarding me with activity points.

Weight watchers

I love the ww app it works great I love all the ways you can find foods , communicate to other fellow members it’s great best program ever!!!!! Recently it’s been making me sign In again n and again which is becoming disturbing since I’ve had the app now for over a year and some please look into this problem

Best support and tracking to meet your goal

More than an app! Its a community! This app is the gateway to the tools and resources to efficiently and effectively meet your health goals: food tracking, water tracking, recipes, incentives, virtual meetings, social networks, articles that empower and encourage. This app makes this program doable with my busy schedule. So glad I joined WW!

Helping Me meet My Goals!

WhatI enjoy most about WW is this app! It notices my food trends and sends articles to support what I need to eat and what I need to avoid! I am never scared to log my meals. I just do it and I love when I realize I did make good food choices! I feel like I am eating healthier when I focus on my zero points and those meals are pretty filling!

Don't need

I am a current military member and I joined due to the fact I just wanted to learn more of the science of mental, emotional and physical aspect of maintaining a healthy weight as well as learning about all the things previously stated. WW is not a weight loss tool. It's a guide to live a healthy, manageable and happy life. I don't need it personally but it keeps me on a great and healthy path

Changed my Life

This app has helped me gain my confidence back and taught me how to eat healthy again! I love that you can look at recipes and even look at popular restaurants so you can still go out to eat and stay on track. This was the best choice I ever made, I never thought I could be this healthy again!

Getting it Right!

This app is everything! I have been a Weight Watchers participant and success for 25 years. I have enjoyed its many different programs and evolutions. This app and program reflects so many years of development. It is easy to use, inclusive of other platforms like my Garmin watch, intuitive and comprehensive.

Love the app!

I love the help in tracking. However, I’m only giving 4 stars because some items are difficult to find, especially when developing my own recipes. And there should be a way to print recipes. Very annoying when you’re in the middle of a recipe and the screen goes to sleep. If the recipe was in hand, this wouldn’t be an issue.

Marie Bowlby, Grandma, Eldercare Giver

Thanks to this app, I am able to manage (track) my smart points. It is easy and it keeps me honest! For me, tracking is key. Without this app I would not have an accountability partner! Seeing as we are not able to meet in person in the studios this has become my greatest resource for healthy eating habits. Thank you WW.

Amazing program

I lost 90 pounds on a different program a few years ago and gained it back since my gall bladder was removed! I started WW and down 10 pounds in 3 weeks while eating what I usually eat! I'm sure the tracking foods on this app of part of it! Also you get to watch coach lives for motivation! 😊

Very Intuitive!

I love the app and its many features!! The bar scanner is terrific, so nice that it syncs with my Fitbit & scale. Lots of information, recipes and other goodies! However, I am a cook. I wish that members could rate recipes and add comments. I rely on stars and commentary on recipe apps to help me decide what to cook and how to adapt the recipe to my liking. I wish the WW app allowed for commentary! Please consider adding this feature.

Success Realized

The recipe and food databases are so easy to navigate. Plus the option to create my own recipe is even better . I normally avoid any use of apps because of the old mindset of thinking it’s too much to learn . This one was super easy to learn and is the reason I believe the importance of tracking even more .

More than tracking

I love this app. Many, many helpful features. Recipes, points calculator, barcode scanner, weight tracker, free fitness videos including yoga, Pilates, HIT and more. There’s also a great community support aspect with a lot of active participants cheering each other on. Very easy to use. 100% helpful and worth the monthly fee.

What would be great

What I think would be great would be the ability to comment on connect with pictures. For example when I post a picture of a recipe and someone asks me for the recipe I would love to just be able to comment the recipe a photo of the recipe or a link of the recipe other than that I love the app!

The app is helping me succeed!

I’ve been on WW many times and this time is completely different, and I think that’s because of the app. It has everything I need to meal prep, track food and activity, and connect to other members from all over the world! Thank you for making my journey easier!

WW APP GETS BETTER & BETTER

I love this App as it makes it so easy to stay on track. I’ve found that the updates from time to time are really good, and the chat feature is quick and easy and helpful. With the App available on iPhone and iPad, I can easily access my day’s points. Don’t know what I would do without it!

Accountability

This app is a great accountability tool! It is great to look up what you can have for lunch, when you have to eat fast food and stay in your point guideline. The question I ask, “Is it worth it”? It allows you not to just take the easy way out, but really think about choices and what is best for you!

Almost perfect

This app is excellent, but sometimes I have a hard time locating something that I know is in the WW system. I’ll type in the first two words and it won’t show up, then I’ll try a different combination of the words and it still won’t show up. But then once I have the item in my hand I can scan the barcode and it will be there.

A lot easier than older versions

It’s helpful for checking points values on basic items.

There are still items that are difficult to determine points values for.

It’s not that easy to points value a recipe that is somewhat different than those listed.

WW for the win

I love the social. There are a few things that can be a pain in the neck.

Waiting for a coach. Been on here since June. Not once have I had a question answered.

Using or finding important tools on the app. My friends and I have been using the app, but none of i can answer each other’s questions about it.

Quick Adds

The only thing I don’t like is that I wish there was a way to make the ‘Quick adds’ permanent meals so I could just make one click. For instance, I just count n my head a 5 point meal and want to put it in there but have to go through Quick Adds. Maybe there is a way and I just don’t know how to do it. No real person meeting so I don’t see anyone.

Program is good, app is horrible

WW please invest in some UX for this app. I spend more time scrolling and looking for things than actually imputing information. The suggestions that are provided when typing in the food search are absolutely worthless. I tried a different service the first week of 2021. Much more intuitive and user friendly, but the point system is much simpler than tracking calories and categories. So I’m back to WW but constantly cursing at my phone trying to navigate your crowded and confusing interface.

Quarantine proof

I was a total meeting person and that worked great! The App has taken quarantine time weight monitoring to a level I never expected! Every morning while drinking my morning coffee and starting my 64 ounces of water... my tracking begins! And I track my weight almost every day too! Thus keeps me 100 % accountable! Love it!

Easy and convenient

I love how easy it is to use with a lot of preloaded foods and restaurant menu items. The selection of recipes really aids in planning a healthy day, plus they are very easy and delicious. This makes it easy to plan my meals at home and while traveling.

The app keeps me conscience of me eating habits and motivated to track daily.

WW App

Love the app!!! Helps keep me on the road to success. I use it every day to decide what I will or will not eat. I have been on WW for two years and made Lifetime. Enjoy the challenge every day to stay on the correct path. Sometimes I get sidetracked but I always turn it around the next day!!! It is a great tool to help you with your success!!

Makes Weight Loss So Easy

I was last on WW when tracking was all on paper. This app makes it so easy to follow the plan. I have stuck with this program for over a year for the first time in my life. I think that I have the tools I need at my fingertips anywhere is one big reason why I am successful.

App needs major work

Love the system of weight watchers and it’s helped a lot, but the app needs major work. When you look up foods it gets stuck on the first letter of the word. For example, if you try to look up popcorn it will only load pepperoni a lot of times. That and my points are seriously off on the app end, and I have to keep calculating myself. I will sync my fit points and my weekly point will go from 6 points to -4 points, there’s no way it’s accurate.

Why must I update my phone to use the App?

Sadly it appears that I may have to cancel my monthly payments. I’ve been away from using it. I really did find it useful and I was losing the weight I needed to. I just returned to start the journey again and in order to use the app I have to update my phone’s OS????? Why can’t this be optional ? Why can’t I use the later version that is applicable to my phone? My phone is a version 6 and after my last OS update drama back in 2017, sorry. No can do. I actually lost my favorite apps as a result of that. WW...seriously?

Love this!!

Can’t say enough about how easy it is to stay on track with the WW app!!! Not only does it track food & activities it has recipes & great support! I love how user friendly it is, especially for someone who doesn’t have a lot of extra time to spare. 3 kids, a job, husband..... this girl doesn’t have time complicated or an app that glitches. Go for this you’ll love it!

This app does so much!

I love this app!! It really has made tracking so easy. Everything about the program is laid out clearly. And if you don’t understand something, there’s someone to ask! I also love the zero point list. And I love all the inspirational and encouraging things made available to keep me focused and inspired.

Best change you can make for yourself!

I have been a customer of WW since 2012 off and on. I disliked the freestyle program - it just was not for me BUT this 2020 green, blue and purple has something for EVERYONE! I’ve lost 25 lbs in 3 months and have not starved myself. I’ve changed my habits 100% and am not giving up on myself ever again ❤️ thank you WW!

Support, Easy Going, Access to Materials

I have enjoyed this app and being a part of the WW’s community. The support from other members, the FitOn workout routines, the magnitude of foods and restaurants stored in the database and the simplicity of the Food and FitPoints. You can reach out and chat with a coach and find reading materials to help you in the process. I’m a fan.😊

Helpful

As someone who is generally 30 years younger than the WW members in my area, I really appreciate there being an option to use the app and have access to coaches from the app instead. It is also great that there are groups and a newsfeed, kinda like Facebook but more catered to those focused on weight loss.

The One

I have been a WW member for 50 years. I have had my ups and down, my successes and failures, my other option trials... I always return to WW. It is a sensible, well rounded and forgiving plan. I have yet to succeed in maintenance for a continued span of time, but it is my shortcoming. WW is steadfastly offering its support; I am the student and I am willing to give it another try.

Great App!

I love the WW app. I don’t use a lot of apps, but this one is by far one of my favorites. The app gives an abundance of food choices to track your foods accurately as well as restaurants. I like the Connect piece of the app because I can see how other WWs are progressing as well as gain ideas. Most importantly, this app provides great and easy accountability.

Tracking and Losing

I have been on weight watchers before and it truly is the best program because you can eat whatever you want as long as you track it keep up with your point. I just don’t have time to attend meetings anymore so this is really wonderful. Have lost 19 lbs since end of January

Used to love WW

I lost 75 pounds with Weight Watchers, and I loved it. I had to stop when I was pregnant with my son. When I started again, everything had changed. I struggled with it. I stopped and restarted a couple times. My weight kept going up and I could not stick with it. Eventually I got above my starting weight. Every change that they made made it harder to stick to. I also got frustrated with the constant pushing of yoga and meditation. I am done with WW. I am going to try something else.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Life Changing!

Incredibly easy to use. The WW experience has been absolutely life changing for me and my fiancé. I can see my abs again, have a vastly improved relationship with food, and enjoy a much more personal relationship with my family as well- we search recipes, shop, cook and prep together everyday! Thank you WW!! ❤️👍🏻💪🏻

So awesome!

I’m only on week two, but I love it already! They really did make this as easy as possible. Every time you track something (weight, food, activity) you get these points called “Wins” and then you redeem them for actual prizes. So it helps encourage you to track the food no matter how bad it is.

Love ease of use

Love how versatile the app has become and how easy it is to track and look up food. Also love that you can save things as “favorite” so you don’t have to go on a hunt every-time you want to track a food. One thing I disk like is where the restaurant guide is. I wish it was at the top with all my other tracker information but alas it’s all the way at the bottom.

Great app!

This is a terrific tool that I have been using for about 2 years. So simple and handy. Highly recommend !

Ideas for improvements: a way to track repeating things automatically (like some milk in my tea each morning or my regular lunch or workout); adding B.Good to the restaurant list; & more Wellness Wins options like gift cards.

Thanks WW!

5 star app!

Love the app! I use the app every day to keep track of my food, budget my points and plan my meals. There is also an awesome network in Connect where members share so many ideas and inspiration. And if I ever have a question, WW staff are available 24/7 via the chat function within the app. So much support!

Here we go again

This is my second time around.i know it works I just need to stick to it for the rest of my life . I am doing it for me and my husband and our new puppy ❤️❤️I tracked on paper last time . The tracker is so much easier . I am just having trouble figuring out how to do portions according to size .

Thank you

Oleta Kersey

Very helpful and easy to use

Recently I renewed my membership to WW after over a year of strapping on the feed bag.

To my delight I find the updated WW app improved and easy to use. It took a few minutes to explore and navigate around the new format but once I got the lay of the land, so to speak, I find it terrific. Even better was my discovery that all of my recipes and saved foods are still there!

I had forgotten how much I like to track my food and activity and WW makes it so easy, and for me lots of fun.

Connecting with other members is inspiring and encouraging others by applauding their success gives me a wonderful feeling.

Thank you WW!!!

I love the app

As long as you follow the food points, you will definitely loose weight. I included a light exercise which basically consisted of doing Zumba to the Despacito song and a walk at home routine. I started at 157 and am now about 135. I need to go down to 125 and hope to get there within the next couple of months.

Makes dieting feel fun and easy

This app is so well designed, in both feature and function. I love the food tracking - especially the barcode scanner. And how the plans are designed to match your eating habits and lifestyle. I was really anxious to start dieting but so far WW has made it painless, and dare I say, even a little fun! Thank you!

Best weight management app

This is the best weight management and food diary available. I know, because I’ve downloaded and deleted more than I can count! WW has the best list of foods - including restaurant fare - and it’s easy to enter something that isn’t in their database. Of course there’s a scanner to use when tracking your food.

Handy and Helpful

Tracking food, activity and weight loss progress is a snap with this app. Every once in a while I even get a giggle when trying to track a food that WW seems to think is unusual! But I just find something similar and move on. There are other ways to do it but I am an old old member and have learned to not sweat the small stuff.

WW App is Great !!

I am not gadget savvy and was leery about how easy the app would be to use. No need to worry- it is user friendly, anticipates many questions and has a lot of helpful information. It is making this weight loss journey a lot easier.

My only complaint?? I can’t use the “I don’t know how many points excuse” anymore !!

Target

This app has kept me on target with foods that have helped me lose weight satisfactorily. You still need to have some knowledge of daily nutritional needs but being able to scan the foods before buying or eating saving me from making mistakes and guiding me has been and still is invaluable.

Add a search engine in scanned foods section

Being able to scan foods while grocery shopping is extremely convenient. I take along a sharpie to mark foods scanned while still in the store. This has been a tremendous help to my weight loss.

What would be even more helpful is to be able to search a food that I scanned without trying to remember the exact brand name. If I can’t remember the brand or food name then it’s lost in my huge alphabetical list of scanned foods.

Please consider adding a search engine where we could plug in any word from the item brand to food type.

Thank you for considering.

Great tool! Easy to use

Love this app. Lots of good information. Easy to use. Looking for a meeting? Need to scan something for points value? Need to look up recipes? Create a recipe? Chat with a pro or get support from others sharing your journey? It’s all here. Tracks my steps and my sleep when I sync it to other apps. Just love it ❤️

WW app love it! But...

I love so much about the app! But I’d love to a be able to push a button to see my calorie intake as well, instead of tracking in another app. I love that I can see my points, but I’m also trying to see my calorie intake (I’m looking for a happy medium between the both) and I know many other WW members who wish the same.

Solid App

The WW application is my go to app for tracking food and activity. I’ve had success tracking my food and activity while losing weight. I love how easy it is to add food and recipes. I also love how many foods are in the app already. Tracking food is my most effective tool in my weight loss journey and this app is it for me.

Faster Than Old App

I left WW for a year or so, because whenever I wanted to try and get back to plan the app was so slow I finally ended my subscription. Well, my friend said how easy the new plan is and I thought I’d give it another try and quit if I still found the app clumsy and slow.

I am so happy that my friend was right! The plan is so easy to follow and the app works well!!

I love the WW App

I have been on WW many times throughout the years and have never successfully reached my goals or maintenance. Most recently I was very resistant to using the App. After s year long hiatus I have returned. This time I have faithfully been using the App and Connect. This time I am super confident that I will reach my goal and faithfully succeed on maintenance. These tools have been a life saver in five short weeks !

Makes it so easy

This app has it all and makes it so much more convenient than writing things down or killing them up somewhere else!

The scanner and the recipe input are the top 2 features in my book!!

Thank you! Convenience is important when trying to get this weight off :)

Good & bad

Scanner is great but I can’t always find results afterwards to use for tracking.

- not clear where items are, not all in same place to use tracker foods, meals, favs

- love seeing the postings for encouragement but it scrolls back to top if I go to a person’s page

- could use some info of what to do to start plan since I signed up on a weekend to grab promotion but studio not til Thu. No info on taking pics, setting up profile, pre-diabetes prevention as indicated on website

- food search is odd. Doesn’t find most obvious items or recipes when start typing, or will start listing related foods but then jump to something completely different

- good to start but needs some work

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Freestyle Wonder!

This app is so intuitive and simple to use. We travel a great deal so the app is my WW program. The carefully designed app is my support from restaurants and recipes to points and exercise routines to recording activities and weight to inspirational stories. WW is keeping me on track daily no matter where we are in our travels, and I love it!

Very user friendly

After losing 40 pounds, I use the app off and on to maintain. Even when I’m not logging, I use the app to check new food items at the store. Just wish I could purchase a lifetime version, maybe with paid updates, do I could use the app when not logging everyday.

W Mobile App

I absolutely love this app! I’ve tried other diets, most recently Keto. WW allows me the freedom to eat real food, and a variety of it. I love that it is not restrictive & I can carry over daily points to go toward my weekly points which I can use to go out to eat at a restaurant on the weekend. I only question “why didn’t I do this sooner”!!!

Yes! Great App!!

The WW app is awesome! it has EVERYTHING one needs to build health into one’s life! It’s user friendly, comprehensive and exhaustive. The barcode scanner is so helpful when in the grocery store looking for low point foods, and it makes tracking a breeze. If you use any other weight loss app, you’ll will lose, but it won’t be weight!

Invaluable Tool

This app is REALLY worth the time to learn all it’s features. Tracking helps me reality check what I am doing. Recipes are great and looking in on the posts from other members or asking them questions through the app is great. The only reason I didn’t give it a 5 is that when I look up points in foods sometimes it will say 1 serving but not say how much it is.

So easy to lose weight & meal plan!

I absolutely love this app. I have been trying to lose those same lingering pounds for months! After a few weeks on WW using this app and WW’a guidance, I am half way there! Couldn't be easier to get good ideas and try new, healthy (& sometimes more decadent) recipes for breakfast, lunch, dinner, snacks and more!

I love this app!

I love this app and the program. The only improvement I would suggest is that, I wish you can “share” recipes and meals that have been entered into your own app with point values to your friends on connect. So this way we can add recipes that maybe a friend or family member has added without having to tediously enter in the recipe again and again.

Can’t imagine WW without it!

Whatever your focus is, the WW app has what you need. Most basic of all is tracking- the app makes it a snap. From product lookup to marking your faves, the app has it covered. Need recipes? Got it! Need 3 minutes of focused time during the day? Got it! How about some Connect time to keep you motivated? Got it!

WW App

I love this app! It makes keeping track of everything I eat and drink all day so easy and it helps so much when I want to visit a restaurant for a meal. I can decide ahead of time what it is I’m going to have and it will keep me within my point value for the day. My success, I believe, is based on this app and all that it offers!

So far very good

I've been on weight watchers now have six months, and never really used the app until now. I probably was going way over my points each day. But I did manage to lose 25 pounds so far. I'm going to try to be more serious now and use the app. So far it's very good. Thank you for all your support.

Lifesaver

I have made so many positive changes in my weight, health, and outlook that I couldn’t have done without the app and program. There is a community, a plethora of useful (really vitally useful) resources, live help 24 hours a day, and an easy fun platform that allows you to plan, track, and grow. I am so much healthier and happier since I discovered WW.

Works if you use it

I’d tried a lot of different things, ranging in intensity and decided to give weight watchers a shot again. I’d done it in high school and it was great. Still works! As long as I’m logging my meals accurately and staying within my daily point allowance, I lose weight. I still get to eat normal foods, just keeping portions in mind.

Mostly easy to use

This is my third go round with Weight Watchers and my favorite incarnation of the program. This version of the app is much easier to use. If I were to tweak anything, it would be to make the search functions all in one place, rather than having to scroll

The home page for restaurants or recipes. Overall, I really like it.

Suggestions

I would love to see a section where I can write notes; inspiration, my why, my strategy for the day or week or what ever I want to write.

I am struggling with only being able to see one day at a time, I wish you could show more than 1 day at a time or somehow put a weekly work sheet on the app

Slow and steady wins the race

I hate to admit that I have tried WW before and was even a lifetime member in the last decade. So I have tried many times. I find this program easier than ever and can eat normal food. It teaches portion control and healthy choices so well! And, I have lost 24 pounds, in a year. - slow and steady! Now the next 25!

Thank you for helping me with structure.

It’s all about being honest in tracking your foods. If you’re brutally honest with yourself, and don’t leave ingested foods out, thinking that they magically don’t count if you don’t track them, and then follow the allotted points, it all WORKS. I’m down almost 35 lbs in 4 months, and I’m not quitting anytime soon.

Love it!

I love this app because it’s easy to navigate and because it helps me track my points. I can look up foods to get the point value and create my own recipes. I love like that I can track my weight and it shows me the history. And I love the Connect community. Every one is so supportive and the stories are inspirational.

Easy = Results

Intuitive UI, actionable, lots of resources to achieve your goals. I especially like the scan feature for points. Wish the articles were more discoverable - there were a few that I wanted to reread but could find them after they initially showed up on the myday page.

Needs to have a “Your Studio” included

Feedback... I have a varying work schedule so I need to attend different meetings each week. I have to go thru too many steps each week to figure out the times at the WW Studio I attend. It would be extremely helpful to have “My Studio” as part of my profile so I don’t have to look up the Studio Times each week with so many steps. Thanks

Review

The Weight Watchers App on my phone make the entire program so much easier now than when I did Weight Watchers back in the early 90’s. I love being able to scan foods in the grocery store. I also like being able to pull up restaurant items. Those features are very helpful.

WW app is awesome

I ❤️ the WW App.

I have only lost weight on WW. The first time was 17 years ago and lost 20lbs.

I tried WW again a few times without success.

But this time it’s different! This app has everything. You can scan items and points values come up! You can create your receipts for food you make on regular basis or just one time.

Great recipe options are also offered.

I’m halfway to my goal weight. I have lost just over 20 since January and have 20 more to go!

This is best and easiest plan ever! You eat your normal food. You can figure out points before you put a bite in your mouth! So helpful in making my food choices!!

Love it!!!

Fitbit syncing doesn’t always work

Food point values are inaccurate especially for zero point foods. Older points info put in manually on foods not in the database is inaccurate. Fitbit takes a super little no time to synch the activity section. Sometimes points you would have earned with Fitbit never show up. Food search section is slow and brings up foods that have nothing to do with the food you are searching for. Exercise section is extremely limited.

Hello! Thank you for reaching out to us. We're so sorry to hear your Wins are not showing up for you. If you are still seeing that you're not earning them, please let us know. We are available at ResolutionSupport@weightwatchers.com.

-WW Customer Care-

WW App

I am struggling with using the app, because I cancelled going to meetings because of a cross country move. As soon as I get settled in our new home, I will get myself to meetings. I do use the app once or twice a day and do keep track of my steps but not staying in my points. I have gone from a 40 lb loss to a 35. I need to keep on track

WW in the go momma

Scanning different foods at the grocery store helps when picking off the list items. Tracking has helped me stay aware of what foods I say yes to. Even those “not even thinking” handfuls of packaged foods I was mindlessly eating before dinner. I am now aware of the several hundreds of calories I wasn’t making my self accountable for. Thanks WW

Love the app

Very easy to find what I want to eat and their points values. Sometimes a little difficult distinguishing which one I should choose when there are different points values for the same food but otherwise I enjoy using this app. There are also great ideas for activities and Connect is awesome!

Very easy to use but...

I love this app super easy to use and it has been tremendous on my weight loss journey. My only little gripe is that it’s a little complicated to create a new food. For example if you know the nutritional value for a menu item you have to go to the scan option to add the item. Just wish there was a specific button just to add an item.

Motivated

Although I haven’t used all the features of the App as yet. It’s definitely motivating me to get on board. I am working on tracking my foods consumed, And learning some things which are just not worthwhile at all. I’m doing better each week and hope to work myself off medication by loosing the excess weight.

What happened??

All of a sudden this morning having major issue with app! Would let me do everything accept enter my food points. Kept saying check you connection. Support said to try uninstall and reinstall and now I can’t even log on! Anyone else have this problem?

We apologize for the trouble. We had a brief service disruption, but it has been cleared. If you experience any further issues, don't hesitate to reach back out to us.

-Weight Watchers Customer Care-

iPhone health app sync issues

As there is no place where you can provide feedback to the developers, I thought I would leave it here. The application is good, but could use a navigation update with a UX team. The app won’t pull my cycling data from the iPhone health app. The information is I. The heath app, weight watcher has a category for it, but it just won’t sync to the WW app.

Otherwise, it is a great to to centralize your weight loss efforts. If they fix this issue, I’ll change my rating. It is a 1 because they won’t read or address my concerns.

We sincerely appreciate you taking the time out of your day to submit your feedback. The following link will explain who we sync fitness devices and activity with our app - http://weightwtch.rs/6181DQlNR - We will be passing along your comments to the appropriate entities for further review. We wish you great success.

-Weight Watchers Customer Care-

The app stinks and so does customer service

Every single week since the first of the year I have to reset my password. When I call customer service it’s the same line “ Sorry you are frustrated, but from our end we can do nothing”.

The new program is just stupid. WW had a great program with a simple app until 2014. If something is not broke, don’t fix it. Yet, every year WW needs to make a change...and BTW Oprah has had zero transformation so you may want to scoot the O right on out of the spokesperson role. Try Noom folks or my fitness pal, WW is on it’s way out.

Helpful

It would be most helpful if restaurant items were categorized by points or alphabetically or by food. There seems to be no thought given as to how items were entered. When eating out, I usually try to spend points wisely. I make a good choice and then finding it on the app is not easy. Please order items at restaurants by point value

WW works

I have been trying to lose fifteen pounds for quite a while. Nothing worked. I counted calories, tried KETO twice then back to counting calories. In frustration I signed up for online WW in the middle of January. It works! I love the app, love how I can eat anything I want and also enjoy tracking. Thank you WW for helping me make this lifestyle change.

Food titles...

I do love the app, but on the title of some recipes and food items the entire title does not show up. Even when you click on a title, the entire title does not show. Instead, you are given a… to designate the end of the title. This makes it difficult when trying to choose healthier options.

WW - great but 1 bad thing

I hate the way it sometimes syncs incorrectly. For example, I was at -108 for the weekly last night (taking into account multiple work outs) but then this AM only -101. It sometimes goes the other way and ADDS more when it syncs and even though it went down, I’ll always be nervous that -7 more points will randomly come up another day.

Doesn’t work well with apple health or iwatch

I love that app but get extremely annoyed at the fit points... I have been working so hard to get all the points I can and then the next week they all disappear. It only seems to track half of what I am doing... if it tracks my steps then it erases my workouts and vice versa... plus the app is just slow most of the time and it annoying to have to wait for it to scan or to find the food. But at least it tracks my points

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Very well made app

Easy to Navigate, great search options, easy meal saving, great tracking of points, even synced with my Fitbit app to help keep track of activity. The start up is a little annoying at first with the tutorials and walking you through features you might not need but after that it's great.

Great app!

Great app! Helps me track easily. I wish each day had a notes section though for little details needed for certain meals, why I missed a workout, why I drank more coffee, why I ate what I did, non-scale victories, etc. It would help when reviewing the week and looking for areas of improvement as I make a lifestyle change.

Make sure you cancel this stupid app before next billing

If you want to cancel this app remember to cancel before Weight Watcher charges you for next month because it's NONE REFUNDABLE. "By subscribing to our product, you agreed to and accepted the terms of our Subscription Agreement. Section three of our Subscription Agreement clearly sets forth the payment and billing terms. Our subscription process is the same as many other online subscription processes, which automatically renew your account and bill your credit card unless you cancel."

Love the concept but not updated yet.

So easy to use. Tracking is simple and no additional books or materials to carry around. However, this version for iPhone does not give an option to search my scanned foods. We are now in the first week of the new plan and my app has not been updated to show the new smart point calculations.

Worst update for photos

I have been trying to post inspirational quotes and photos to Connect, but this app will never t do it. There is no app tech support to contact, either. I have uninstalled and reinstalled, logged off and on, restarted my iPhone, checked my settings ( all good to go), and appealed to others for help. Nothing works. Unless I take a photo within the app, I cannot post it. Others are posting, no problem. So what is the problem? It is frustrating and interferes with my role in the support community that I connect with on a daily basis.

Great app for everyone

I love this app because I used to do weight watchers and couldn’t stick to it. I decided with this new app and stuff I would try again and so far so good. I love the points system. I can eat what I want but just in moderation! It’s very easy to scan your food and make recipes and put it all together. It’s a great app.

Recipe complaint

I wish you could share the recipes you build. My husband and I used to use a different program called lose it. It makes it really nice when you are doing a program together to be able to share the recipes you build instead of each having to build them. Other than that, i love the app!

Needs more features

Like the app to be able to keep track of my foods BUT Would be nice to HAVE MORE OF A SELECTION on restaurants. It would be nice if we were able to make restaurants we go to that aren’t on the list to make it public like the UPC feature. It would also be nice to be able to have the option to make a recipe for drinks wether or not there’s a fruit or veggie in it.

Great app for tracking everything!

I love everything about this app. There are so many foods available when doing the search, it’s very customizable for my needs. Lots of additional features regarding working out, community involvement, etc. I’ve had great success and the app is totally worth it!

I depend on this app

Easy to access from anywhere. It’s become a bit of a “game” for me—what did I do well? What can I do better? It has all the information I need in one place—guidance, motivation, and connecting with others. Recipes, exercises, and I can review my progress. I would be lost without this app.

Couldn’t get along without it!

The app makes my life easier in so many ways that I sometimes take them for granted. I am an assiduous tracker, so it obviously is superior for that. The scanner is invaluable as well. Just the convenience of having the entire plan at your fingertips is simply amazing!

Best app

I love this app!! I’ve been in WW for going on 5 years and I use the app more on this program.I access so many of the app. I’ve Learned so much and I love the different coaches! I feel this helps me do so much. I absolutely love it!! I do the sleep tracking and Aaptiv’s . I read the emails every morning. There’s so much knowledge here. Thank you!! Josie Hunter

OMG, CHANGE IT BACK!!

PLEASE, PLEASE, PLEASE change the food log back to the way it was! It was SO convenient: when I went to track breakfast, my most common breakfast were shown for me to easily track again. It was the same way for lunch, dinner and snacks. NOW I’ll have to take a lot more time just to search when I want to track my morning coffee as it doesn’t make a distinction between what meal you’re tracking! And it’s not like this app is free!

Great tool for tracking nutrition and activity

Weight loss is not my primary focus. Fitness and health are. I like how easy it is to track both and be mindful of whether my actions, eating well and staying active, are contributing to my good health. Weight loss will happen, but I would use the app even if I did not have pounds to lose.

Great support

The app thinks of everything and makes tracking easy, and even fun! It’s so much better than the little folded piece of paper from 1990. I want to congratulate WW for all the decades of helping people get healthier and slimmer. Nearly 65 years young. Down 25 pounds in 5 months and all my bad numbers are back within normal range!

The app:

This app is so helpful. Most of my life not being able to keep track of what I should eat or not has been a huge challenge. With this app simply put; it is not! For the first time in my life I feel like I am in control of what I eat. I so appreciate all of the people at WW that make this happen! Thank you so much!

Makes it so easy!!

This app makes it so easy! You can scan items at the grocery before buying, scan items when you travel, etc. The Health App from iPhone (tracking steps) sends data directly to WW app, it has items from restaurants listed, etc. It is all so easy to use and the app really makes the whole process so automated.

Couldn’t Do It Without the App

Absolutely love the WW App. I have lost over 20 pounds and owe it all to being able to easily track my points. Adding my own recipes is a big plus and there are already so many foods listed that scanning labels at the grocery store makes shopping easy. I use it every day.

User Friendly

I have been using this website for about 6 months. I enjoy the easy tracking and enter facing with my weigh-ins at meetings. I find interesting conversations with other members encouraging. My only complaint is the system is slow at times. Overall I really working with the WW app

Changing my life one point at a time!

I attended WW meetings 11 years ago and was no where near as successful as I am this time around! I lost weight, but I didn’t make the lifestyle changes which the app makes so easy. The activity and food tracking is simple, the videos and tips are great, and the supportive community is priceless!

What a great tool

I love the app especially to help me with eating out and shopping. I use the scanner all the time when shopping and look up items when eating out before I order. The more Restrauant options, the better! Love these features as well as all the other tracking details!

Great tool to help you stay on track

I love the barcode scanner and the simplicity of the app. Easy to use It's simple to use and keeps me aware of my habits and what I'm eating I really enjoy the WW kitchen app that can be downloaded with it. It really helps to keep meal planning simple and offers great ideas and recipes for a quick meal idea

Really great app, could use a few things

I noticed that you have a rotating dial to select # of servings, yay! Love this app! Keeps me accountable with food and activities. Lots of improvements and new things, but I really wish you could rate/review the recipes. I would love to know what other members thought of them, and any changes they tried. Great ways to improve overall health!

Great App

I love this app. I tried Weight Watchers in the past but this new app with all the coaches recipes, exercise videos and three programs for different diet styles works for me. Tracking foods is easy with bar codes, taking pictures, or writing them in works for me. I have lost 15 pounds so far and the program seems sustainable.

Changed my life

I’ve tried EVERY diet. This isn’t a diet, it’s a way to stay aware of what and how much you’re eating. With the free foods and the recipes I have options that are filling and delicious. The app is full of help and ways to stay on track. I’ve been using it since right around Christmas and I am down 33lbs.

Mrs.

The app works very well, with the exception the data base of foods is lacking compared to My Fitness Pal. So once I calculate and try to add on the tracker it will respond Internet connection. A little frustrating. Almost a five star with a larger food database and correct the glitch when trying to add foods from the scanner or create food part.

Easy to use

I started WW for the third time last year, and I do enjoy how the app is easy to use and has many tools for connecting with others on my weight loss journey. The sense of community has been very important especially this last year. It helps make a daunting task like losing weight achievable.

Streaks

I think that the WW app is a real good app. There’s room for improvement but it accomplishes what it needs to. The one thing I dislike about it the most is the Streaks feature to get bonus points. I feel like I’m shamed if I get busy and forget to track ONE meal. Then the next day it shows that I’m back to Day 1. I really wish it wouldn’t make me feel bad because I got busy.

Very good to keep on track.

This app IS huge in my weight loss journey!! I can both plan and take credit for what I’m putting I to my mouth. I love the scanning feature. It gives me the nutritional information and point values of most of the food I scan. This allows me to make intelligent decisions before I buy.

Fun & Easy

The app is super easy to use! I can track quickly and move on. When I have more time I like to browse through recipes, read posts from other WW followers, and read articles that help me stay on track. I really find the app to be usable and very helpful and WW to be a great choice for my lifestyle.

WWWildOne

For most part I really like the app. The new version it's much better and easier to work with. I still think it should have a place to make notes at the end of day. Also to be able to input the time for the meal. I would love to be able to edit my home page.

Now, more than ever, this app keeps me honest

And it gives me something to think about while locked in my home due to Coronavirus. The concept is actually working, as I am finally seeing the pounds come off (my hubby has lost lots more weight than I have, but I’m starting to catch up!) I LOST 50 POUNDS‼️ Thank you, Weight Watchers‼️

LOVE this App!

I use this app all the time, especially in the grocery store to check points values before it goes into my basket. The app is the reason I am able to keep up with tracking so well. Honestly, if not for the app I probably wouldn't enjoy tracking so much. Everything is at my fingertips!

Great app...when it isn't glitching

I really love the WW app, it is very user-friendly and has so many awesome components. I love that I can track my water, sleep, and meals. There are so many uplifting and supportive features including the community and articles. The app has been such am integral part of my journey to becoming a healthier person.

My only issue with the app is it is constantly glitching.

Love WW

Thank You for saving my life

I had a knee Replacement one yr ago..

I gain 29 pounds ... I knew I was in trouble with my health.. my dr told me to lose weight .... But I didn’t know how or what to eat..Until I sat down and asked my Husband to guide me threw my Journey....Weight Watches was our life line

I still have a lot of Weight to lose one day at a time and one pound at a time

Tammy Millwee

Such a helpful app

It actually has suggestions to change up your activity and has ideas for better sleep, eating habits, awesome recipes! Also it has a community page so you can stay connected with members that have great ideas, moral support, photos of meals and so much more! Keep it coming WW!

Connect is the best

I signed up for WW on January 1, 2020. This was not my first WW venture but I truly believe it was destined to be exactly what I needed. I sought out information and recipes through Connect and found awesome encouragement and motivation, as well. I was determined to realize something positive during this year of the Pandemic. WW and Connect have been my partners. I am grateful.

Tracking

Tracking is at the heart of the program, and not

Being tied to a computer is great. Have been

normal weight now for 2 1/2 years, and will remain

on WW permanently.

There is an occasional glitch, very minor, which

is usually resolved in minutes, and may be the

result of pilot error! Some improvements have

been made over time to make tracking nearly

automatic-posting breakfast or lunch can take

seconds. Sometimes changes are made for which

I see no benefit, but I don’t use the app beyond

tracking food and daily bike rides. Of course I get

a kick from giving my rewards points to the food

bank!

App is good but needs some upgrades

I really enjoy using the app daily and at every meal to keep me on track to stay within my points.

I would like to see some upgrades to app such as:

When foods are selected as favorites, they show up easily during logging

When food is manually scanned in, saved as a favorite, the app records it, and remembers it

If a food is no longer able to be used and quantity is greyed out, remove it from app

I am vegan that eats pretty much the same vegan meats, veggies, and meals I created every week. I would love to see the app provide recommendations for vegan options based on my recorded food logs.

❤️

I had to give the app a couple of days to learn how to use it. Once I had figured out where everything is I was off and running. My favorite part is planning tomorrow’s food ahead of time. I can always delete it if I change my mind but it’s there to reference what I want to eat for the day. ❤️❤️

Easy tracking. Degree of success is up to you

The tracking makes it a game. Keeping out of the fridge is the tough part.

One gripe! The plank challenge was not obtainable. I started but after the third day it disappeared.

The scanner really helps at the store to make smarter choices and at home to determine the worth of points

Must keeping tracking....

The app is so helpful to keep track of points and water! The scanning option is my favorite. This app helps keep myself accountable and moving forward in my life journey. I also love the recipe builder to help figure out points per serving and then you can save it for later use 💙 Thank you WW

Makes it easy

Seriously. I’ve been yo-yo yo-yo dieter my whole life. Connected to eating issues and anxiety. This was such an easy way to track my food. I don’t feel guilty. And I’m learning so much about my body. I love the addition of the physical half of the app. Totally changes the app from what it used to be. To be able to get a 5 to 15 minute workout in makes me feel so calm and powerful.

Needs half serving option

It’s a very convenient app that goes with a membership that costs about $20/month. I wish they would add a button for 1/2 servings. Servings are based on the food package’s serving size. For example, the serving size on a milk jug is one cup. But I only have 1/2 cup with my cereal. There are buttons for Save and Track. I wish it also had Track a Half Serving.

Helping to be healthy and motivated

This app has been essential in helping me reach my health goals. In addition to helping me track and stay within my point budget it also has allowed me the opportunity to meet others going through a similar journey! So many supportive and caring people here to cheer you on!

This app makes tracking easy.

There are so many features that are helpful in making decisions about what I will eat: the barcode scanner, the restaurant listings, recipes, a very extensive food list. I don't think I would be as faithful to the program if I didn't have this very valuable tool.

Easy Peasy

This app makes healthy eating and living so much easier! I use it throughout the day for planning and staying on track, recipes, activity ideas, and tracking fit points. I am also grateful for the barcode to use at the grocery store for discovering points for various products.

Ordering

I want to put an order in but it keeps telling me that it isn’t the right user name or password but I did not change it from the last time.

I can never finish when you send to change the password or recover account. I am getting very discouraged as I am out of the protein snacks

Literally life-changing! :)

This app is AMAZING!!! Whether you’re looking to lose weight, or just looking for help maintaining a healthy lifestyle, this app is where it’s at. A four star rating only because I think some of the layout could be organized in a more efficient way, and it tends to glitch a lot but it’s really nothing too serious. I really recommend getting this app! :D

Awesome app that keeps on teaching!

An awesome app that works! As a former college football player, over the course of 35 years, my weight kept creeping up to my former playing weight (270lbs!) despite my daily excercise refining that included lifting, cycling, running,...

After 1 year on WW, I was down to 225. Eight years later, I am at 210. Thanks to my daily use of the WW app, I have learned how to eat healthy while enjoying every bite of zero & low point foods.

People have told me I don’t need the app anymore. However, to the contrary, it is my constant companion, conscience, and teacher...and always will be!

Thanks for changing my life for the healthier and happier!

So helpful

I love the WW app. I use it at least 20 times a day. I find point values and track all my food each day. I love the scan option for use especially in the grocery store to determine if I buy a product. I have searched for and used recipes each week to add variety to our dinner choices.

Great App!

This app is great for tracking my daily points; however, the search tool is terrible as I really have to search for food items and ingredients when in the recipe builder as they don’t come up at the top of a search even though I spell things correctly. It’s very frustrating!

Great, but could be Better

The weight watchers app is really fantastic. The only feature missing is to automate the import of weight data from Apple health kit. The app is already integrated with health kit, so it seems strange that they have not integrated the weight portion as well. Isn’t weight data the most important and we watchers?

Thanks

It’s so easy to keep track! Just one suggestion. Make it easier to see what color a recipe is, whether on the site or created by me. I’m on purple. My husband is on green. It would be great to easily know how many points both colors would be if I make a dish. I don’t want to keep switching back and forth. Thanks!

Bumpy Start

Difficult to figure out at first. I found myself googling a lot in the beginning to figure out where different buttons and features were hiding. Now that I have it figured out though, it’s pretty good. The bar scanner is great, the search bar for recipes and foods is pretty good, I wish it would let me track my weight daily (maybe I can and just don’t know how). Overall the app is pretty good, but the WW program is GREAT.

The WW App

The WW app makes daily tracking easy. Recipes are always at your fingertips. When I make some of the recipes I feel like a professional chief as some of the cooking techniques are new to me. The ability to scan items to see how many points I will be using may be my favorite part of the the app. Great work WW.

Confused

I joined a couple years ago and lost 35 lbs. I’ve gained back 15 lbs, I started back on the program and changed to blue; 30 pts. daily and am having a hard time dropping weight. I was on the plan with 23 points before and more free foods, for some reason that seemed to work better. How do I change back.? Also how do I take the l scientific test to see which plan is best for me?

Actually Useful

Once you find where things are located in the app, it’s super easy to use. The barcode scanning feature makes the app a super incredible tool to help track points very easily. The community connection feature is also another feature I find helpful.

WW App

I love the app, it helps me stay focus. I totally recommend it, especially if you are in maintenance. I think it is so easy to move on once reaching your goal. But Please, still continue to stay focus with the App I assure you, you will be thankful. I can gain a handful of pounds but with the app I get back on track and stay on my favorable weight. LOVE IT!!

Great app, but...

I LOVE this app, it is my rock BUT I wish the physical activity list was customizable or more extensive...there’s lots of things I do that I just can’t find on the activity part of the app so I try to find something close but I wish there was a complete list I could choose from! I would like to see normal activities like vacuuming, yard work, house cleaning, cleaning windows, etc!

Weight awareness

Since I joined Weight Watchers I have found myself more aware of bad eating habits I have. Slowly I am training myself not to go to the pantry but to the fruit bowel. WW offers a selection of snacks to help you with a sweet tooth or your crunchy snack cravings. Finally, I absolutely enjoy the workout videos on WW, you can select a workout based on your preference. Thanks WW!

The ap

The ap lets you know right where you are in your day. It is immediate feedback that helps you plan for success. It also lets you know when you stumble when you do not use it. I am back on track because of this system. Hang on and keep tracking this works .

Forever WW fam

WW is the only weight loss program that has ever worked for my wife and I. Easy to use app. A little buggy at times. If you are strict and honest about tracking points you will see results and they will last. I am at my goal weight and still use the app to keep the weight off.

Great App

The WW app is easy to use and I’ve been able to find what I need in very little time. Love the recipe section! It’s very helpful for finding new recipes and for adding my own. My favorite is the restaurant section. You can look for where to go and what to order by the number of points you have! It’s fantastic.

It works!

Weight Watchers has always worked for me and I am back again. Not because there is anything wrong with the way the plan is set up; but because I chose to treat it as a diet in the past and not a lifestyle change. I now know that this is a healthy doable way to live and eat. This time I am here for life.

Works great!

The only thing I would suggest is (unless I just don’t know how to do it) to allow for a multi loading of food instead of having to enter things separately. Say if I ate the same meal twice in one week, I could go back to recent meals and select more than one thing to add to my current day.

Very Helpful

I had no idea how much I was consuming before using WW app. When I track, I understand what I’m putting in my body and why I look and feel the way I do. And I can choose to consume healthier food. And balance out my consumption through point tracking and feel better. It’s easy and super helpful.

Healthy, delicious meal plan that WORKS!

Last June, after recovering from a long illness, I looked into a full length mirror and a 202 lb. woman looked back at me !

I started WW online...real food with real ingredients, with delicious menus to try.

This July, I weighed in at 129 lbs.!!! I don’t like when people say it’s “a diet “, because it’s really not....it’s about learning portion control and very soon a way of life!!!

J.V.

Love connecting with others

When I’m trying to lose weight it helps me to not feel all alone and to be able to go online and either relate to what others are going through or gain inspiration from what is working for them. I learn something new on here everyday and that’s thrilling to me!

Somebody is thinking!

Whenever I think of something that would make the online experience better, it’s there. Well thought out and very convenient to use. I do have a bit of trouble with creating my own recipes in that I can’t change the number of servings. I have read the directions how to do it, but it doesn’t work for me.

Bravo on your growth

I am a return member after having left some 7 to 10 years ago. I’ve lost a lot of weight and needed a new approach to assure I keep it off. This app is Great. In a short distance i’ve learned about eating clean versus processed food. Totally enlightened. Keep up the good work with the value-added changes I see.

Very Motivational

I love to be able to open my app and track. I have several times felt like giving up, but I look at my connect friends and I stay with it. I see how much others have succeeded and how they encourage me. Without them I would have given up again. Thanks Friends. We got this!!! 👏🏻👏🏻

Really helps track your food and provides support

The app has a huge inventory of food to track , restaurants and store brands as well as all common items . This really helps stay on track

There is also connect to other members to learn from their journeys and coaches available to chat

Great app

Life Changing.

I’d consider myself food ignorant. I’ve never tracked calories, food intake etc. I can’t eat like i used to and started to gain weight quickly. This app has really opened my eyes to the foods I’m eating, how unhealthy they are while still giving me some choices for eating things i enjoy. So helpful in my journey to a healthier self.

Awesome App!

Love the WW app. Easy to use and has every food and restaurant I ever look for. Also helps with tracking all kinds activity too and links to my Fitbit. Has place to connect with other WW members, track Wellness Wins for FREE gifts, see progress chart, recipes etc. Great overall app for Wellness and Weight control. And soon to have voice component.

Online app helping in more ways than advertised 🤩

I love this app! I’m saving money on gas not having to go to meetings! Easy to follow and lots of people in my same boat right at my fingertips! I’m losing weight every week almost and even lost during the Thanksgiving Holiday! After eating three pieces of delicious peppermint, turtle and cheese cake! I love this app!,,

Convenient

Grocery shopping has never been the same !!! It’s a gift to keep you in target and understanding each bite that you eat and how you didn’t understand your food previously.

It’s great when the community fills in new food especially for those ethnic foods we all have in our diversity.

Love WW

I can’t believe the way this program works. With the app you have everything you need to be successful. I had struggled to lose 10 pounds on Keto and was miserable. I have lost 50 more on WW and never felt deprived. It truly is a lifestyle change that you can do. Every time the scale goes down I feel like I’m cheating. It’s been amazing!!

How am I doing?

I love the WW app to see in a glance how I am doing. I love tracking all and happy water is now added. I also track my weight.

Search for foods is a great tool. I feel using this app and using suggestions I have been able to slowly lose weight and I reached my first weight loss goal. I have set a second one.

App makes tracking easy

I do like the app and have only one problem with it. Sometimes when I track lunch or dinner, it will go back and add the food to the last meal tracked and tell me I have not yet tracked lunch or dinner when I have just tried to track it.

Other than that, I find it helpful.

What a Fabulous App

I only joined last Thursday, a week ago. and I feel like I have mastered the WW app already!

I can examine what I would LIKE to eat and count my choices... BEFORE I eat them. Then... I re-think them... thus finageling them with into what I CAN eat... other choices that fit my points control. Now, I SAVE my meal plan so I can use it in the future.

I am never hungry due to multitudes of zero point foods!

Even more wonderful, with the coronavirus restrictions keeping me at home, I can go to meetings anywhere... I can attend meetings in Florida or Ohio or New York City or even Hawaii!

Who else can say they have been to Hawaii in these times? You'll love it!

Weight watchers mobile

Tracking made simple. I have never been consistent on tracking or keeping a food journal until now. WW mobile tracker is so user friendly and we always have our phone with us. It has been very helpful keeping me on maintenance and I use it consistently. Great app

Takes too long

Definitely easier than writing everything down, but still need to improve shortcuts and easier way to find foods from list. Also need better way to save repeat meals & daily foods.

More options for tracking exercise. Can you please add Essentrics.

I (still) like WW

I have been a member of WW for 8-ish years. The primary way it helps me is to maintain my weight rather than gain a little year after year. Lately I am using WW to lose pounds and am being quite successful. I find it to be a great APP and expect to continue to renew year-after-year. It truly helps me reach & maintain my weight goals and eating habits.

The answer to my inability to lose weight

After losing 15 lbs on my own I was stuck for a year going up and down, repeatedly I would lose a few lbs and then gain it back ...the WW App allowed to get past my plateau and lose 15 lbs(and counting) in 4months...I follow the point system and my appetite is satisfied...I recommend it to anyone...

I love MyWW!!!

Tracking with the app definitely helps me stay on target! Without it, I’m lost. I love the barcode scanner when shopping. I love how you can find amazing recipes and create your own too! I’m a big fan of Connect as well. Seeing other people’s journeys makes me feel like I’m not alone. I don’t know where I’d be without my WW app!

Awesome

I love being able to connect with others and track everything! I would love to see in future a possible private journal portion added to app as would help to understand and track differences with why triggers occur and way to possible make changes. Even without it I love it!!

Fit points

Once again I have an issue with my fitpoints being incorrect and nobody seems to know how to fix it at WW. It tells me I have 416 fit points for bicycling which is not the case at all. This is so disappointing because last time I had this problem I quit WW. I don’t understand why you cannot have the option to delete an activity if it is wrong. Surely other people have had this issue.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Weight Watcher to Wellness

If you are just beginning your journey toward better health choices or are excited to have achieved “lifetime” status the WW app will be a positive support and resource for you. I have appreciate the many resources available through this one app. Tracking, recipes, communication opportunities, ideas galore all in one place.

iPhone app

I did WW years ago when we had a little handheld device, where you input all the information, now all you have to do is scan a barcode!? This is awesome!! Quick and easy!! Love it ❤️

9/29..., I don’t like the update! The + (add) button being gone has just created more work, and not as easy.

Easy

I love the app and how easy it is to use. I love looking at The recipes for new ideas. I love how easy it is to look at items at restaurants. Often if going out I can look ahead at a restaurant and have a good plan in place allowing me to order smarter. I have lost weight and been able to maintain my weight loss.

Easy and it works

This app does all of the work for you . No more using a scale to line up fibers and food contents to check your points, just a quick scan and you’re done . It also has TONS of recipes available at your fingertips and many groups to join for some support.

Making weight loss easy

For the first time in 30 years of constantly trying to lose weight I found the answer. Since I began Using the WW app 2 months ago I lost 7 pounds! I am so happy and it is so easy to track points and activity. I plan to lose 50 pounds and I now believe it is possible.

WW app

I love everything about the app except that the scanner information needs to be updated.

I am always coming across foods that scan less than what the points actually are according to the nutritional information and the app calculator.

I always do the manual calculation to verify every foods because of it.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Took awhile to get the hang of it. Wish we could just write what we eat& be done with it.

I am of age that computers & smart phones were not part of my life. At 1st I didn’t like it. But with practice I am loving it. Still have a ways to go, like entering recipes for points.

Keep on having “work shops”on ways to navigate this app. Thank You WW!

Useful Tool!!

I enjoy the app because it is easy to scan and look up food. It is a great tool for the program because all the WW information is within the app. It has restaurant help as well as activity and movement tracking. When I track and use the app, I lose weight and eat healthy.

Good but not Great

The app is easy to use and has a lot of features. Unfortunately it does not have the same food base as MyFitnessPal and the coaching app is extremely limited. Adding the ability to send pictures in the messaging app would be a very appreciated. Giving the coaches access to profiles and diaries would also seem like a no brainer. The limitations of this app almost make the coaching option a waste of money.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Very User friendly

This is a great app to use with your WW lifestyle. There is thousands of recipes, products, and restaurant foods to look up quickly. Activity points are a bit subjective in my opinion and I would like a place to track water consumption but overall I love it. The scan feature is worth it all and I keep it handy while grocery shopping. Great app!

Taking out guesswork

I have used WW products off and on for three decades. The available data base of food and points is a luxury. It takes the guesswork and frustration out of calculating daily points. I love to use the app at the grocery store. In the future perhaps restaurants will provide a barcode for entrees and desserts. Can’t wait!!

Great information

The restaurant listings and the way you can put in your points budget is great. Recipe builder, all the recipes. So much information in 1 app! I have earned many rewards too. I do find it a little difficult if I have to go back to the day before for activity or food tracking though.

New Weight Watcher app very buggy

When logging food the app stops loading and freezes. This just started happening the past couple of days after the new app downloaded. I can’t even track my food and points. It’s ridiculous! Give me the old version back!

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Love WW. Just a tiny fix needed

The latest update makes this app slightly more difficult to use on my smaller-screen iPhone 6se. Whenever I need to change a serving amount, it opens up too large and I can't scroll back up/down. This makes my serving portions incorrect since I can't enter them easily.

Other than that I love it! Because of this app I’ve lost 80 lbs!!’

Thank you for bringing this to our attention. We recommend for you to uninstall the app, restart your device, then reinstall it. If you still the same issue, please let us know at ResolutionSupport@weightwatchers.com. We are here to help!

-Weight Watchers Customer Care-

Very handy ! Makes tracking easy!

I’m not much of a pencil and paper person.

I love the convenience of being able to look up so many different items to track. Love the fact that you can find almost any type of food or restaurant on the app makes life so much easier.

Anniversary congratulations.

I love the WW app. I think it is a valuable tool and I will continue to use it.

I just wish that the app had given me a happy WW “BIRTHDAY.” After a year I was a little disappointed that the app did not acknowledge I had been a member for one year!!!

It congratulated me after 3 month and 6 months, but after a year... nothing.

Love it, but it could use a few tweaks

The recipes are the piece that need the most work. Often the photo doesn’t match the recipe. The recipe themselves almost never spell out how to deal with individual ingredients (ie. chop, dice, slice, shred, etc). I’m a professional cook, so I can usually figure it out or make it work, but I consider that a big recipe writing failure. WW...you can do better, and we expect you to. That’s part of what we’re paying our monthly fees for.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Weight Watchers Rocks

I have tried multiple other plans, but weight watchers is the only plan I can stick with for life. I lost 40lbs after my last son was born in 2001. I am back again and hope to lose 30 to 40lbs and KEEP IT OFF this time. It is very doable, especially with the flex point system. Thanks Weight Watchers!!

Weight Watchers app

I find this app easy to use and very helpful for tracking. MUCH less overwhelming than the website! However, I get frustrated when I try to link the scanner app to this. I, too, keep getting "not connected to the Internet " messages when indeed I am... Someone please fix that. :-)

Practically Perfect

There are still some things to be ironed out - for example, if you have a favorite food you enter with Quick Add, it doesn’t retain the information unless you add a recipe. What if it’s a favorite, but you don’t make it and it’s not commercially available? There should be an option to to ‘Favorite’ a Quick Add. But on the whole it’s very user friendly.

Useful but expensive

I would love an online option that does not include the coaching, etc for a more reasonable price. I just want to use the app for tracking. Once I’ve lost my weight, I don’t want to pay so much just to use the app for tracking. And, I don’t want to have to go weigh in to get the app for free. I’ll likely have to switch to a cheaper or free app for tracking.

Calculator for steps

One of the things I miss from Noom is the fact it would calculate your steps. I understand weight watchers currently doesn’t have that ability right now. I would love for that to be added.

Really loving the new plan. It is certainly easy to incorporate into a healthy lifestyle. Thank you for all your help.

We love the app

So easy to track food in real time with access to food and points it has made a big difference in my willingness to track no matter if I am on the go or in the office or at home. It has helped me with losing weight where I did not track before using the paper tracker.

Love love LOVE this app!!

From the absolute easiest method of tracking points, to using the UPC scanner on items when at stores, to finding insanely delicious and doable recipes, to Connect where I can see & read about fellow WW’s successes, challenges, tips, etc... this app makes it unbelievably easy to follow WW if you truly do want to change your life!!!! 5 stars!!!

Food details needs help

I’d like to learn how to work all the different food area so I wouldn't have to repeat it every day or if I scan it how do I find it because I have to go in again and scan it just to get the food I put down for my daily food intake .. that would be good to make easier to work

Tracking is a breeze

I've been a Weight Watcher for over 10 yrs so I used to track manually using the little books and tools they gave you. This app takes the place of all that. I'm a lifetimer who made goal but I still use the app to help me maintain. It's a constant reminder that nothing tastes as good as thin feels!

Love WW...App is good

I love WW. I attend meetings and feel like it has changed my life. The app is a helpful tool. It makes shopping and counting points for foods with a barcode a breeze! I do think that it could be more efficient in tracking foods I eat often as well as inputting recipes. I also have trouble bc it won’t let me add that I attended meetings for more wins. Overall it is great for finding points and logging, but I feel like other aspects could be better.

We are happy to hear that you are enjoying the use of the WW app and its features! We also appreciate your feedback and it will be forwarded to the proper teams for review. Best wishes on your wellness journey!

--WW Customer Care--

Keeps you honest

This App allows you to make good choices when grocery shopping and it allows you to plan what to eat by checking points before you eat out. I have not met goal and have been within 4 lbs for months but I am not giving up because I want to keep using the app!

Best app

I have tried several other food or activity tracking apps and stopped using them because they were too frustrating.

The WW app is so easy to use & so user friendly. I only have one complaint, under activities I could not find pool walking & a lot of people do it

Thx

Activities

Don’t understand the purpose behind tracking activities. Is it to be able to buy stuff? How do you get to the list?

Also, why not enable people to add their own activities? At 65 years old, I do a lot of chair exercise and count activities other than what is listed as a selection.

More than I expected

I reached my goal weight but I continued to use the app so that I could control my eating and my activities. I have lost another eight pounds - a total of 21 pounds. I will use the app just maintain what I have “gotten rid of” and I don’t want to gain back. (If you say you “lost” the weight means you can “find” it again - no thanks.)

Notifications

It would have been great to get a notification that my weeklies went from 42 to 35!!I wish the day could be broken down by times and it could adjust points for items already plugged in. Being able to make notes would be good too.

Love it

This app makes tracking points a piece of cake. Easy to add and it calculates everything. I do wish if I add a food on a wrong day I could change days instead of deleting and re-adding. Tracking is the key success on WW and this tool helps. I also have to say that Connect is awesome and keeps me going day in and day out

It's Awesome!

I love the WW mobile app as well as the one on my PC. I can scan bar codes to get the Smart Point value of the food; I can accurately track my foods all day; and I can view/interact with thousands of other WW members on the social network called "Connect" - which is so much more positive and uplifting than Facebook. The WW mobile app was a game changer for WW!

Intuitive easy and lots more than just tracking

Love the extras in the app: workouts, meditation and recipes to go along with a great database of food. The barcode scanner makes it easy to add points, and the restaurant section makes eating out feel possible because I can prep lab my meal before I go and stay on track!

Easy

Once you learn how to navigate the app, it’s pretty easy. I wish there was 1 place to look for my food choices. The ‘favorites’ is one place and the recent foods is another and I end up wasting time looking for a particular food. I would like a list where everything I’ve eaten is in one place.

Great as an assistant !

The app really helps me keep track of my progress and my goals. It’s nice to see my achievements and the wins are amazing motivation. I just wish there was a way to screenshot a recipe instead of having to enter each ingredient individually. I love to cook and entering an entire recipe only to realize it has a high point value can be frustrating sometime. Other than that it’s great!

Love it

Makes it easy to track what I eat, there’s a barcode scanner that makes it easy to pick good food options, and I especially appreciate Connect where I can see other people’s stories and get inspired. I am down over 74 pounds and this app is one of the most important tools that helped me get there.

Great way to stay on a diet

The app helps me track both food and exercise. I love the “label reader” a big aid to tracking what yo eat and more importantly whatnot to it At lest not eat much. I would never make it to a class so the app makes weight watchers diet possible for me. I heard about it from 2 friends who have quietly successful with their weight loss.

Love Connect

The Connect community on the WW website was really one of the top reasons I am so successful in my weigh loss journey. I found tons of recipes and food suggestions from other WW members. The support and encouragement is so fantastic on the site. It is just other people like you. You realize you are not alone and you can loss the weight.

Easy

This app is great and I love that I’m able to hold myself accountable by checking foods, especially before even eating them, I can see how many points it’ll be worth. I can track my activity and I like how it gives you a daily and weekly goal so you can keep track of what you’re doing!

Best reinforcement I could ask for

‘Keeps me structured and honest about my choices. ‘Offers suggestions for meals and activity. Motivates me through all the great modeling of other members: their honest sharing of struggles and overcoming can make a big difference in my behavior. I feel like I’m in this with a big wise family of wisdom and understanding.

Absolutely user-friendly app

This weight watcher app is so user-friendly that it makes the other past generations of the weight watchers app look unworthy. It’s quick and friendly and keeps me honest because I use it all day long. Thank you weight watchers for this excellent application to use on my phone.

Klunky Performance

The desktop website works fairly well, the app is not ready for prime time. A simpler flow would be to select a day, select a meal, enter food. But the app does not do this. When searching food, there is no simple “add item” button. When you press the “tracking” button, The searched food item is not added. Very confusing. Also when attempting to enter meals for days other than today, it still defaults to “today”. Very frustrating. How much did the company pay for someone to write this app? Lost money. Wonky app

Fantastic way to keep on the program!

I have tried the Weight Watchers programs a few times in my life. Having the app on my phone and the ability to scan foods and input foods into the app right when I’m eating them, has made a huge difference in my weight loss goals. Well done, Weight Watchers!

Love new points

I love this new freestyle points system and the app is pretty strong. However, there are still a good amount of foods I put in the search bar that don’t have any information. I also haven’t figured out how to store and keep favorites in an easy to reach place. Other than that, though, I’m really happy with the program and the app is invaluable!

Horrible upgrade

Did the upgrade that was supposed to better the view of the scale and it has not worked since. The upgrade caused all of my information to be erased from before and now it will not even sync. Multiple attempts and nothing. Very disappointed.

Thank you for reaching out to us. Please email us with further details and your username, date of birth, and email. We are here to help! - ResolutionSupport@weightwatchers.com -

-Weight Watchers Customer Care-

The search is annoying

I tried to find a way to provide feedback without writing a public review but there is no option. Anyways, it’s very annoying that the search doesn’t clear after you enter the food item. It used to but now I have to delete my previous search before entering my next search. I would love for it to be fixed and I can change this review. Thanks!

We appreciate your sharing your thoughts and apologize for the frustrations this has caused you. Please know, we will be happy to pass your feedback along to our engineers for further review. Best wishes!

Really disappointed

I started using weight watchers in January 2019 and this is honestly one of the worst apps out there. I can’t believe you have to pay for this broken nightmare. I get so frustrated trying to navigate and hunt for food items. It seems to randomly decide what shows up in recent foods and a lot of things aren’t there at all. Sometimes you have to really play with it to go back and change a past days items. I have used several free apps that are way better. Needless to say I am letting my membership expire.

Marla Witt

I love the app. However, I was disappointed that I didn’t get any recognition when I lost ten pounds. I got a congratulations sticker, on the app, when I lost 5 lbs, but nothing for 10. Losing 10 was harder than 5, and now I’ve lost 14. I wonder if I will get any recognition for 15 lbs lost. It may seem like a little thing, but it is important to me.

Favorites handled incorrectly

I sometimes set a favorite with a different amount than the default. For example I half a cup rather than a whole cup. When I bring that favor it up again later it resets to the default whole cup, even though I was presented with the favorite with my new amount to begin with.

Thank you for giving me life back.

With WW and the ease of this awesome app, I have lost almost 30 pounds in 3.5 months. I eat pizza, sweets, fast food and everything else but this program has showed me there is a way to enjoy the foods you love without the guilt. The support I get on Connect has been invaluable. THANK YOU WW for giving me my life back.

It’s alright but could be better

I like the idea of the app. I love the barcode scanner but it doesn’t give you the option when you are editing a recipe and adding ingredients. Also, it would be nice to be able to create recipes of my own to save for later.

Lately I have not been able to scroll down when I am in the daily log page. I’m not able to scroll down to search for recipes.

Connect is amazing!

I love the app... I've done WW before but I feel like this new Connect feature is going to be the difference between success and failure! Here's to doing the dang thing together!

Update: I have lost 70 lbs using WW and I am certain it is because of the power of community through Connect and the ease and simplicity of this app.

Confused

I entered a recipe of my own at my desktop computer to figure the points. When I wanted to look at it from my phone, no recipes were there. Why don't they show up on both? I have only been using it a week because I am new to weight watchers but this was aggravating that they don't show up on the app when entered from the computer.

Wish it had more features

Overall the app works as needed - but there are a few changes I hope they can incorporate in the next update. First you can’t scan items when building a recipe. Next you can’t copy meals or food from prior days - MyFitnessPal allows that feature. And the search function for foods can be frustrating - not always giving me options for similar foods.

YOU MUST GET THIS APP!!

What an excellent tool! Everything u need to know right at your fingertips The endless lists of foods and their points The incredible easy delicious recipes The tracking of your progress The access to other members The helpful hints and on and on I just love it Its incredible and helping me tremendously !! I encourage everyone to use this app!

App is super user friendly

The app keeps improving more and more. The last time I was on weight watchers was in November and it’s gotten better even since then. Everything is right at your fingertips, that’s no excuse for not tracking. Plus the assessability to get recipes, have a chat, or join a community group.

Freestyle Rocks!

I love having this app! It makes tracking my good so much easier, but the access to Connect is what makes it. No other social media reach touches my life like this one. It’s full of people with stories like mine and makes the weight loss journey feel easier with all the support from strangers all over.

Easy To use

This app is easy to use and has a lot to offer a weight watcher client. I would have Given it five stars but there have been times when I have searched for a particular food item and something totally different comes up. Maybe there’s a glitch and that needs to be fixed. Other than that I’m satisfied with this too.

Restaurants

Many times I type in the food at restaurants the titles of their food and I can’t find them or a listed two and three different ways each one with different points. For instance steak maybe six points that has butter on it where is the plain steak is 19 points at the same restaurant

Thanks for reaching out and for sharing your feedback! We would be more than happy to further discuss your concerns and help you in finding the best way to search our database for the items you are looking to track. At your convenience, please feel free to send us an email at ResolutionSupport@weightwatchers.com, and a Senior Resolution Specialist will be here to assist you. Best wishes!

-Weight Watchers Resolution Team-

WW app

Love the app!!! I use it a lot for restaurants, counting only food that has points and I am able to track my weight journey.I also love the scan feature to see how many points something has- so much easier than the old WW calculator. Thanks for continuing to help people by making it so easy!

So many great benefits

The app has so many awesome benefits all in one. I love Connect. Having a platform in the grocery store is so convenient (as long as internet works in the store). It’s great to be able to check the point value on foods by scanning. Tracking on your phone or PC couldn’t be easier. I am very grateful for the WW app.

WW = Great

I have used this app since 2010 and loved it. By being able to track my food, wherever I am or wherever I go, helps me be accountable. I went from being 65 lbs. overweight to being a WW receptionist, and now a WW leader. I continue to track every day. I have since (pandemic) regained 40 pounds…and now have lost 20 again. It’s perfect for me…

WW

Love the app. One issue I have problems with is the recipe builder. If you accidentally swipe the screen, everything is gone. Must save

& update during process to avoid this problem. Also would love to be able to save a recipe to share on connect that would allow others to see Smart Points based on color path. Overall very happy with WW app

User friendly

This is a very user friendly app. Simple to use and keep track of my daily and weekly points. Absolutely love that I can scan any item to figure out how many points. Definitely worth the purchase! Love having easy access to new recipes as well. Thank you, WW! -Heather

Love this app! Keep me on track!

Only reason I didn’t give 5 stars is because I wish I could access old food entries. Sometimes I’d like to go back to when I was in a weight loss stride to see what foods I was eating but other that that, love everything about it from food and water tracking to the functionality of syncing with my fit bit.

Janet

I love all aspects of this app! It made my weight loss so easy! Especially the restaurant feature. My husband and I are retired and it seems our fellowship with friends surrounds a table! And most of the time that table is in a restaurant! The app allowed me to stay on top of my points and still go out with our friends!

Great tool

I love that I can access the app easily on my phone, which is almost always in my hand!! I like that it syncs with my health app, tracking my activity all day. I have been using the fit at home tools when taking my daily walk. They really help me stay on track with my fit points.

WW APP

Love it! It makes me more aware of what I eat. The scanner is awesome at the market; when you scan and see the point value it makes you realize it’s not worth it. I always thought it would be better writing my daily intake of food etc., I was wrong When you know how to use the app you will love it!

Totally frozen and stuck for hours

Trying to track this evening and the app is frozen. Keeps saying “Something went wrong. Check your connection. “ My internet is fine, all my other apps and browsers work. I tried turning my phone off and on, uninstalling and reinstalling the app. Keeps getting stuck. And now when I close the app and reopen it, it immediately takes me to the “Create Your Profile” page (weight, ht, goal weight etc) and I try to hit “Next” and it just freezes. What the effffff is going on.

Hi! Thank you so much for bringing this to our attention. We would love to help but need a little more information. Please click the link below and we look forward to assisting you. https://bit.ly/3hfCBs4

--WW Customer Care—

Great but 2 problems

The app has intermittent problems:

1 activity points (fit points) on the today page sometimes shows the number from the day before.

2 my weight day is Saturday. Sometimes the prompt to record the weight and plan the next week doesn’t appear until later in the week

Love WW. Love the app

Best weight loss program ever. Only thing that works for me. I’ve had at least 10 people join since I’ve started because of my progress and most of them have stuck with it and are doing very well. I hope to be a WW member the rest of my life and hope to meet my goal by my 50th Birthday in September!!

Just Okay - Needs Bug Fixes

It’s great to have an electronic version of the age old Weight Watchers paper calculator and tiny little notebook trackers but the app needs a lot of work. It mis-calculates rollover points and takes them away from you most of the time instead of adding them to your weeklies and loses track of streaks for the meals you’ve tracked. Pay close attention to what you are really eating and points you are using or you’ll be disappointed with your results.

Hi!

Thank you for this feedback. We want to make sure you are getting your rollovers, so here are a few tips to help make sure you are making the most of these features.

First, check your Daily Allowance & Weekly Allowance. You can do this by tapping the profile photo in the top right corner, tapping the gear icon and looking at food settings. As you lose weight, these numbers change and if your Weekly Allowance has gone down, its easy to think your Weekly Allowance is incorrect.

Remember, the rollover points is for 4 unused points. Even if you have more, only four can be rolled over per day. Any unused daily points do not roll over into a new week.

Double check your weigh in day. The default is Monday for everyone but sometimes members often think because they get weighed on say a Thursday, their WI day is automatically set to Thursday. You can check this in your weight settings.

If you have any further questions or need more assistance, please don't hesitate to reach out!

-- WW Customer Care

Awesome

The app is by far the greatest tool to losing weight! Would recommend to anyone considering. It’s so easy to use and keep track of your points. I love that you can literally scan anything and everything and get an accurate points response in seconds from the app!

Love the App

It keeps me on track. Helps in finding some new recipes which gives me many choices for meals and snacks.

Love the ability to track exercise and sleep. I really don’t use the connect because of my personal friends and we are constantly sharing meal ideas and recipes

Helpful

The app is very easy to use. It is very easy to search for food items, scan food items, or create your own recipes. You can also find recipes and tweak them to have less points in them or to take out foods that you don’t particularly like to eat. I really like this app!

Digital WW is Great!

I hated face-to-face Weight Watchers meetings, first tried 25 years ago. The new WW app is the right way for me to lose weight...privately. And it is so fortuitous it arrived just before the Pandemic when isolation became necessary. Bottom Line: I’ve lost 40+ pounds in 7 months! And I’m rarely hungry on this program (well, helped by my wife who cooks all the tasty WW recipes!).

Recipes and food tracker

With all of the many weight watcher recipes out there and the books and magazines that weight watchers puts out you would think that they would have those recipes in the app. Instead you have to add the recipe yourself by creating the recipe in the app so you can track it. One would think that weight watchers would be able to add all of their recipes to their own app.

Love this app!

This app helps me so much on my weight watcher journey! It helps me track everyday, keep up with my weight loss, offers recipes, allows you to put in your own recipes and calculate points, has an exhaustive list of foods and foods at restaurants with point values... the list goes on and on! If you are on WW you need this app!

I use it all the time!!

I like being able to access the information 24/7. I like to be able to keep up white my account and financial information. I LOVE the new scan capability that inputs the information into a new item not in the WW database and calculates the points. WW listens to the input of its members!! Thank you!

Weight loss

Best thing I’ve done for myself was to join WW. The app has all the tools you need to make your journey to a healthy lifestyle and a healthy weight. The app is very user friendly as I’m in my 60’s and not very tech savvy. I love the recipes and workout videos. Thank you so much. So far I’ve lost 27.3 lbs in 9 weeks without feeling deprived.

Love my WW app

Besides helping me stay on track by offering motivating articles, the opportunity to record my meal choices, help me make healthy choices by scanning barcodes while shopping, the app has a plethora of delicious recipes to follow. WW has been a positive choice in my journey to better health.

And it’s getting better and better!

Awesome weight loss app

I have loved using the WW app for loosing weight and obtaining a more healthy lifestyle. The app keeps me involved in the success of my weight loss journey by sending me updates and reminders . Each week I set new goals and track my exercise and sleep. I love the community of people who offer support and the workshops are very motivating!

So helpful!

I love the app! It’s so easy to keep track of points, to see how many points something is worth, to find recipes! I’ve made several recipes that I’ve found and have loved them. I truly think this app is a huge reason why I’ve been so successful! Thank you for this feature.

It’s Sustainable and positive

I’m just starting out on WW and really enjoy the approach it has to long term sustainable weight loss.

By focusing on points you are suddenly challenged with not feeling deprived but enlighten awareness of how to spend your calories/points on choices of food and what you eat. It’s a paradigm switch approach to weight loss/dieting and a healthy approach.

WW feedback

I’m very happy with my appointment because

I can track what I eat daily and when I go shopping I use it to see how many points will be for me what I will eat

I like the fact I can check the amount of food I’m eating for breakfast lunch and dinner and the snacks

I have lost 10 pounds I’m very pleased with the results

Great App!!

This app is what will make my current weight loss journey permanent! Unlike the countless diets I’ve endured over the past 50 years, only to gain all the weight back and then some, I know this app will be my salvation! It’s makes tracking a breeze...not to mention the barcode scanner and myriad resources resident in one, easy-to-use app. Thank u, WW!!

Ok

The app in self is good. This program isn't for me I have tried it for a week and a half. Not for me. Come to find out, if you don't want to use it or don't like and cancel there a 50$ fee!!! Last time i ever give something like this a try. Here we will let you try but hey if you cancel were charging you. 🙄

Again I did lose weight but the charging me 50$ is frustrating. I was going to give them 2 stars.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@ww.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care--

Once you get the hang of it

I've been a part of WW before, but this time around, between the app and the fit bit, I'm cruising almost effortlessly down the weight loss path!!

The app takes a little getting used to, but after like 3 days I had it all figured out and the videos help

I love the app!

The app gives me the confidence and freedom to eat what I like as long as I put in the points. It allows mr to make better choices when I’m out or at home or in the grocery store. I never shop without it so I never buy what isn’t the best choice for me . Together my WW app and I have lost 84lbs and still going strong !

Gloria

A+

I live weight watchers and the app has helped me lose over 50 pounds off and on over the last 3 years- my only thought is it would be great if it could sync with my fitness pal or something like it to keep track of macros s d calories without having to re enter the food

Easy to use once you get the hang of it

It takes some time understanding exactly how to use it, but once you do it’s pretty easy to track and stay with the program.

Would like to see better things to spend the rewards points on like gift cards.

Wellness points

Joined a year ago and was doing great till COVID hit. When the workshop shut down it got tough to stay on track after a while. Would have been nice if ww had given a discount on the app. Now that the workshops are open have been going but noticed that I am not getting the wellness points for going to the workshop. A few others are not either. Is there a number to call to get this fixed?

When will there be notifications?

I love using this app. But what I would really like to see added to the app is an option to receive notifications (notifications for tracking; exercise; meetings; etc). I hope something is in the works.

This is a wonderful suggestion! Your feedback is highly appreciated.

-Weight Watchers Customer Care-

Add more tracking flexibility

WW teaches us many things, including to eat healthy snacks/mini meals throughout the day, between our meals. The app though, has the three meals (breakfast, lunch, and dinner) and only one “snack” line at the end of the day. Please allow us to add multiple snack rows so we can track our mid- morning snack, and a mid-afternoon snack. AND also a “dessert/treat” row, which are different than “snacks.” THANKS!!!!

Weight Watchers app review

This app has been extremely helpful for me to keep track of what I’m eating counting my calories and it has helped me to understand how much food I should be taking in everyday.I have lost approximately 35 pounds over the course of six months with this app. I am 200% satisfied with the weight watchers app 🙏🏽

Ww review a roadmap for weight management success.

I love being able to track my activity (output) and my calorie intake ( input) and see how my body responds. Plus, No need to starve yourself ! WW gives you plenty of food options and recipes to keep yourself satisfied! I love looking at the WW members who post their weight loss journeys and achievements ! Amazing 👍

Comprehensive weight management

I’m really enjoying the WW app. It has so many facets that I haven’t even fully discovered yet. It’s really help me stay on track with my weight loss and I especially enjoy following other members in the social section. They keep me inspired by being able to see them regularly.

Very helpful

I LOVE the app! I use it every time I am at the grocery store to see how many points new foods are. The only thing that would make it better would be the ability to import a recipe from a website rather than having to create the recipe yourself by typing each ingredient in.

Hope and Validation during Stay at Home

The WW app has been HUGE in my pandemic life! Positive encouragement about becoming and staying my best healthy self when much sadness and uncertainty has gripped my community and broader world. THIS I CAN DO when there is so much I can’t while isolated at home. I can experience success, or get encouragement from the app when when it is a tough day or week. Thank you WW!

Helps me stay on track!

I love the app! I don’t have any trouble tracking the foods I eat - they are all either in app or easily scanned. I love how easy it is to enter my foods and frequent foods are saved for even faster entry. Tracking my weight weekly and reading posts in the community section - all encouraging motivators.

Vast improvement from the past

I had been on WW a few years ago and the app wasn’t the best experience at the time. WW has definitely focused on their technology in the last few years, I am very pleased with the ease of use on the new app and all of the features are great as well! Bravo WW, keep up the good work!

Checking in to log - keeps me honest

I love everything about the WW app. It goes with me on my phone, use it at the grocery store. Also pre-plan dinner out so I know I can stay on track dinning out. The Restaurant section has been extremely useful! I have lost 31 pounds so far. So would call the WW app a crucial part of that success!

Best way ever to lose weight !

I am a 68 year old gal who has yoyo’d for 50 of those years. WW has not only been successful in the weight loss, but life changing in how I eat. I can take any recipe and easily convert it to low points. Delicious and healthy I love this plan. I have encouraged my dayghter to follow it too, and she is losing consistently without hunger. 😊i

Fantastic

I have been a Guide at WW since 2011, so have used and helped members with the app s since the first. We’ve come a long way since then. It is user friendly for any age! It makes tracking easy! I’m looking forward to being able to having my iWatch calculate my sleep as it does my activity. 💕💕💕💕

Helping me to stay on track.

Love the WW app as I can log just about everything I eat and if I can’t find exactly what I’ve eaten, I can add the recipe myself to see the points. It’s simple and effective and it’s helping me to lose the weight I’ve been trying to lose for over 3 years, since a medical procedure. Thank you WW!

always convenient

I really enjoy using this app. It helps me stay on point (get it points). Even when I’m not tracking as I should......It’s like having a friend in my pocket ready to help me make better choices. My lifestyle has changed tremendously and I am enjoying every moment of better health.

Keeps me honest

The app is so easy to use. I can even track when I eat out. Looks of restaurants included. I can adjust my portions to just use the points I want. I can build a recipe for points. If I had to improve anything it would be the recipes. I find lower point and tasty options on line. 😄

Finally success

I've been to WW many times through my life but the last several times were not successful. I'd start out tracking but get bored. This App is making all the difference. Thirty pounds down in six months and finding it easier not harder to stick with it!

Helpful app!

Only recommendation is to make the teaching easier by modeling it along the lines of Lose It or Noom. Those are more user friendly.

On the other hand, I love the WW app because it provides a platform for connection with others and links to recipes and other useful information.

WW App

I really love the app. Thx for adding water. Looking forwards to the Sleep portion syncing to my Fitbit. My only question is why when I search for a specific food does it pull up several items that have nothing to do with the food I’m searching? For instance, you search for butter and you get all kinds of food but not butter. WTH. Thx! Debi in Vicksburg, MS

Possible Addition To This App

Dear Sir or Madam,

I LOVE how this app keeps evolving. It makes being a WW member much easier. I can EASILY to locate, log and plan meals/snacks in little to no time. While I do understand that calorie counting is not part of the weight watchers brand, it would be a great help to add a calorie counter to the daily food intake. Tracking my DAILY calorie intake will help me better gage not only my meals but also plan the intensity levels of my activities each day. Adding this feature would prevent me from having to use a separate app for calorie counting as well as redundant logging.

Thank you for your consideration.

Sincerely,

Shelia Graham

If I use, I lose

I have begun tracking every meal as I eat it so I know for sure what my budget will allow going forward in the day. It helps that many restaurant foods are available and I don’t have to estimate my points. I have been on a business trip for ten days and I knew what not to eat along the way!

DAC

Long time app user

The app has definitely made improvements, much easier to find your frequently eaten foods. Still have to click back and forth to track instead of like other apps where you can tick multiple foods before saving. The BIGGEST drawback is the glitchy “in a row streak”. I have not missed a day of journaling in 60+ days and the app has started my “streak” over twice. Super frustrating

It works!

I lost 15 pounds in 10-12 weeks. I had to be brutally honest with myself and what I was eating. I changed the way I portioned my food and made wiser food choices without feeling shortchanged. 1 year later, still making wise choices and the weight has stayed off. WW has made a profound difference in my world.

It really works!

My husband is on Blue points and I am on Green points and we attribute our success on WW to this great app! Took a few days to get used to tracking but it has led to us ACTUALLY measuring instead of eyeballing and recording virtually everything! Been on program since Feb. 3rd and seen steady and welcome progress each week!

Crashes every time when

The app works fine if adding food in it’s default measurement. However, if you edit the amount, ounces, tsp to TBS, etc it crashes. You have to add food to log, then open up food in log and edit measurements. What a pain to have to do this extra step. Please fix.

Sorry about this. Please update to the newest version to resolve this issue.

A Great App that Holds Me Accountable

A very user friendly app that allows me to easily search for foods, calculate points and find recipes. Never had any issues with the app but I wish there’s a section to log beverages though. Its kind of weird to log Dunkin’ Donuts cold brew and Guinness as a snack. All in all it’s a great app that helped me lose over 70 pounds and counting!

Worth it

I know there are all these apps that help you track food and weight and that are free but this one hands down is the easiest to use with a large variety of recipes. Just pay for it and make friends online have that large support system 100% worth it

Inspiration

I love this app. It has been such a comforting and inspirational piece of technology in these trying times. I miss my in person meetings and hope they will be back soon!!! I’m not tracking right now because I have the flu. Was tested for COVID and that’s negative....praise God.

But as soon as I am able to eat more than a bland diet, I will be back!!!!!!

A few tweaks still needed

For the most part, I like the app. However, there are ways to improve it. The "recently" eaten tab isn’t as accurate or current as it used to be. Quite it isn’t really helpful. Easier than paper tracking, though, and I like the Siri addition.

A suggestion

I love this app BUT I hate that it does t count for the amount you worked out towards your blue dot for the day. Like say I went over my dailies but I worked out earlier and received 10 fit points, I think it should account for that so it encourages people to workout and move their body more!

Easy tracking. Little guidance.

PRO: tracking is super easy with the scanner and large, food library readily available. LOVE they brought the water tracking feature back!

CON: no guidance on how many servings of fruits & veggies, protein, and dairy you should consume throughout the day. I don't like not knowing/seeing my progress on how healthy I'm eating.

Water Tracker Very Flawed

What is the deal with the water tracker??? I really like the idea but I should be able to put random amounts as I drink it. I don’t drink 24, 32, or 72 oz EVERYTIME! I might drink 24 oz one time and 15 oz later and I should be able to track it that way! Fix that and the water tracker would be awesome. It’s almost not even useful for me as it is.

Love it!

I’ve done WW before over ten years ago. This time using their new app was easy and very helpful. It makes you feel good about eating healthy things. You can also connect with other WW clients whenever you want or never at all. The community is always positive and uplifting! Love and recommend this app!

Needs Ability to Modify Fast Food & Restaurant Offerings

I would love to see the app be able to modify restaurant and fast food dishes when ingredients (like cheese) and sauces are eliminated or extra added to existing dishes at tracking. Example: Wendy’s Cheeseburger Deluxe is 11points; however, leaving off the cheese is only a guess because there is no equivalent.

Great if you are a member. Good luck trying to cancel though

All I can say is don’t use the app to try and cancel your membership. I did this 2 months ago and they conveniently kept charging me without notice. I just found another charge today and called in to have them manually cancel. And, they still can’t remove my credit card number from the file so I still feel vulnerable that it could be charged again. I believe this is a decent sized company. Hard to believe when customers get treated this way.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@ww.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care—

WW App is awesome!

The WW app is very helpful to me to try and eat healthy food. It’s easy to record the foods I eat on a regular basis.

I love the scanner!

The activity section is easy to use also.

I’m glad to be able to go back and read what I’ve eaten from previous weeks.

I like the prizes you can get from tracking and going to meetings. The charms they gave out in the past, to me, were a waste of money.

One problem is that it does not have chicken thigh with bone in and skin on. Sometimes very ordinary foods are not listed; however, I am unable to think of one right now. I’ll have to write them down for my next review.

Cari

Great way to stay accountable and see results! Love this app!!! The easy access to so many foods, recipes and tips to stay on track as well as looking at foods from restaurants makes it even better! My work schedule involves a lot of travel—this app allows me to stay on track no matter where I’m at.

Love scanning and tracking

It makes it so easy to plan meals and track progress. Glad to see feature was added to allow for sharing of recipes between friends and family and other connections. Thanks!

Would be great to see more frequent updating of tips/articles on the tracking page.

60 and getting healthy

I did not want to attend meetings! I had gained 21 pounds while going through menopause and hated the way I looked. My blood pressure and A1C was beginning to rise and I was NOT going to begin taking medicine. So I finally said, enough! I started my WW and got my husband to do it with me and I have lost 19 pounds since October. My blood pressure is great and so is my A1C.

I love WW app!!!’

Love WW app

I love the WW app and the point system. It’s great that it offers a customized plan and I use the plan where I can eat anything. It’s easy to use and offers many helpful tools to stay on track,such as recipes to try and councilors available any time to support and help. Overall it’s a great app and well worth the investment.

The app is lacking several things

The app is missing the option for badges so you can see how many points you have without actually opening the app.

Also it has no option to add multiple food items from a restaurant without loosing the list after adding one item. It would be nice to have a check mark option to add as many items you want from the restaurant without having to search again and again.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Great

Great app. The only thing missing is a place for notes on a daily basis and a place to track water for the day. At least I can’t find one. Also would like to see more restaurant point information without the sauce or mayonnaise on sandwiches or hamburgers .love having the coaches to ask questions to.

Easy to use and Lots of options

The app combines your tracker, recipes, support (humans to text plus articles to read and others to share with) and so very much more. Needs to go back to being called Weight Watchers .... WW just doesn’t do it and My WW, eh-an improvement but still makes people wonder what it means.

Issue

I don’t like how you have to measure things in ounces they should have pieces or servings the way foods are listed on the products. Also I’m really not happy with the way they say for example Mexican chicken is two points and then when you look at the recipe all the ingredients are also a point the recipe should have the total amount of points once it’s cooked.

Critical

Very easy to keep track of points for National products and restaurants but in Louisiana we have different brands and foods unique to the area, which are not found in the app.

Creating your own recipe is a problem because it doesn’t allow for the number of servings or the serving amount.

App freezes

I have just started using this app today and I’m already disappointed. It has frozen 3 times already and it’s only 10:30 in the morning! I’ve had to restart my phone every time. I used the WW app years ago and never had the problems I’m having today 😡

We do apologize for any difficulties. Please uninstall and reinstall the WW app. Email usat ResolutionSupport@weightwatchers.com if you are in need of further assistance.

--WW Customer Care

Accountability & Connect

I love tracking my foods it keeps me accountable of what I’m eating and the choices I make.

Sometimes I get so busy and I wonder did I eat?

Well I open my WW app and yep I ate🤓

Reading others accomplishments on Connect helps me stay on track. Just knowing that someone is going through the same issues as me is a comfort.

Easy to use

The ww app is easy to use. The only complaint I have so far is that you cannot sort the food by points when looking at restaurant items. I don’t like having to scroll through the whole list. I do know the there is the option to view by points, but I’d rather look at the entire list to make my choices.

Eating better feeling better

Watched a son use this program successfully so I decided to try also.

Success again! After 4 weeks have lost 18# all while eating very well, it also seems to have lowered my blood pressure. I will continue using WW to attain my goal weight as well as maintaining thereafter.

Thanks.

Love the app!

Whether l am in the grocery store checking bar codes, wanting recipes, finding points of food at restaurants or needing encouragement l find it on the app! Thanks for so much that is there to help!

I am now on Washington Island, WI, 55 miles plus a costly boat trip from a workshop. The app keeps me going. I miss the meetings, but find the encouragement of the app helpful.

Looking good in my clothes.

This app is a lot of fun. I’ve used it like a game and it’s been very user friendly. I’ve also in the process lost 25 lbs making my goal. I make much better choices and if I go off the rails ( life happens) it’s very easy to get back on track. I also love the community. The LBGTQ group is an amazing group of humans.

WW app

I like the app overall, it has lots of potential. It does work a little slower than other apps that do the same thing. I does not always find the foods that you type in. I have used another app that seems to always find what you type in.... But because its the WW brand I love it still.

Great lifestyle tool

Using it everyday since March 2019. The goal was always to be healthier and it has worked! Lost 50lbs total and that's with exercise and 1-2 cheat days a week. Best part of the program is that it's up to me to follow it - why pay my hard earned money for an app that I don't follow? Encouraged me to keep at it, and now it's all habit! :)

It's always improving

I'm a lifetime ww and it’s excellent for tracking. The scanner feature is good for listed foods. Not WW’s fault but I miss Applebee's WW meals. The recipe builder is in a weird place and should be more obvious. You can always chat with a coach and they will help you figure out points or where something is on the app. It links well with my Apple Watch for fitness tracking. It’s really Become a great tool.

WW app

I love this app. I love the recipes you get on the daily, I love being able to create a recipe, & then change the same recipe to lower calories or gluten. Love the points, & being able to check grocery store products & restaurant menu items for points. There just isn’t anything I would change.

Member

I lost 45# in 18 weeks & have been criticized for losing too quickly. I am a life time member & am aware of losing to quick however with the new plan WW offers it’s much easier to stay on plan Note it wasn’t my leaders who were critical, they have been fantastic & I appreciate the help they have given us

WW in my 60‘s

Love the app, would be nice to have a little more introduction when one starts, especially the over 50 crowd.

I was able to navigate fine, and after being skeptical of the scan feature at first, it is now my favorite thing, so very helpful!

After using the App for almost 4 months, and having lost over 20lbs I was wondering why I never received any of the Milestone cards and charms!

After inquiry found out that my address was totally incorrect ( a New York Address, I have never lived in NY!!)

and an incorrect email address!!!!

Contacted WW via email and hopefully got this resolved.

Waiting for my 5lb 10lb 15lb and 20lb Charms and cards!!!

A little encouragement goes a long way!!

Great

I love the ww app, even tho it freezes up at times, but not very often. Other then that, the points are accurate and food finds are really easy to find and restaurants. Recipes are easy to calculate as well. Love it on my iPhone because it goes everywhere I go. Thanks WW for helping me with an excellent weight lose program and accomplish my goal in a convenient way!

A simple way to change your life

Actually I should’ve said ‘a simple weigh,’ it would’v been more clever! I’ve dropped 30 pounds! Clothes fit better—smaller clothes at that! I enjoy the way I’m eating much more than the way I grew up eating and cooking—it was a different time, with different foods available. WW works very well for me!

WW Tracking app is one of the best tools for success

At the end of Aug will be the completion of 24 months of tracking everyday on this App. It took me 12 months to re-reach my goal weight again and on the 27th of this month my continued success in maintaining that weight was achieved by having this app by my side. Thank you WW for a great tool to success.

App has improved but something new to consider

I do appreciate the improvements in the app. One enhancement that would be nice is a spot to add notes or comments. With the new change with techniques being discussed it would be great if I can take notes in the app instead of on a card that could be tossed.

WW App Keeps Me Motivated

I refer to the WW app as my pocket coach. It makes tracking food so easy since I’m on my phone frequently during the day. I get inspired by the Connect stories. I’ve done the WW program before when the app was not available. I’m back on the program and attribute success this time to having and using the app.

Loosing weight can be fun

I love the app. It helps me keep track of what I am eating. I have lost over 13 lbs in 7 weeks. I feel it’s very easy. I know it will continue to lose more weight as I really like the freedom to pick what I want to eat. I’m in control of my weight lose by choosing just the foods I enjoy eating.

Daughter of Elizabeth

Just what I needed

Being a by-the-book person, this app was a game-changer for me. I love being able to quickly access the point values for nearly everything, as well as easy logging of intake and activities. I only needed to lose about twenty pounds, and WW did it for me in a painless six months. Now a lifetime member!

Love the food but activity doesn't sync correctly

The app was syncing with my Fitbit but then stopped doing it for most days. It missed 182,000+ steps in one month. Then I switched to sync with iWatch and it was fine at first but now misses some days so I have to enter manually. Other friends have noted the same problem to me.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Lots of easy to use applications to help you

I do believe that WW has done a great job to help members obtain their goal with support from staff as well as others working to do the same! With that praise I would appreciate a section for each day to make notes to myself but not necessarily share with others.

Search function

The one thing that MyFitnessPal has over WW is their search function. You can literally find any and everything on MFP but WW has a very limited database which makes it harder to track (especially restaurants). Other than that I love WW. I hope the search database improves soon though.

App makes tracking MUCH easier!

I have done Weight Watchers in the past and found that tracking food was the hardest for me. This app has a large list of restaurants and food on the list, I rarely need to add anything! I live the create your own recipe feature and the recipe sharing feature. ❤️

Should have done this sooner!!

Love this app and program. Super easy and doable. I love food and this program allows me the freedom to eat what I want! I’ve struggled to lose a few pounds for several years now and within three months of using this app I had lost the 15 lbs I was aiming to loose. I’m at my goal weight now and maintaining. Love it!

Amazing!

Love this app and how much it keeps me accountable. I love having the restaurants point values on here because it helps so much if I’m out with friends, but still want to stay on track. I also love that it connects to my Fitbit, so it gives me points for the exercise I get in throughout the day at my job and on my runs.

Add a Calculation

Generally I love the app. I am a traveling nurse and sometimes I want a quick lunch that is inexpensive so I run into Sam’s Club for a hot dog and a sugar free drink. Their hot dogs are larger than most so I am unable to calculate points. I am in my 6th month of maintenance so I am very cautious. Does anyone know the answer to that issue. I rave to everyone about WW and the app is a big bonus!

Game changer!

With WW and this app I am becoming the healthy person I’ve always wanted to be! The “Get Active” feature has gotten me up and moving, while the tracker keeps me eating a healthy diet. The Freestyle program keeps it real by allowing me to use my Weeklies to indulge, or to feel satisfied, especially after working out. Thank you WW!!!!

Keeping Me Accountable

I really am good at tracking on your app. No excuse not to because I always have my phone! Plus I scan and scan in the grocery store. Looking up restaurant food is easy too, you have so many other features as well. I think I use everything! A beautiful tool for success!

Love the program-wish the app worked

The program is great. But their app developers can’t get it to talk correctly to Fitbit. Spoke to several people and they all had the same fixes (none of which worked) and then a few said they knew about it but don’t know if or when it will be corrected. I have to add my Fitbit data manually at the end of each day Really hope this will be corrected soon.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Recipe Calculator is Tedious

Suggestion: I would like the recipe calculator to be a cut and paste. Most of my recipes are in the Paprika App and it would be so convenient to copy a recipe from there and then paste into the calculator instead of going back and forth a million times to type in each ingredient. I would think if you can copy and paste into Paprika, the WW App could do it too. I think recipe calculator is as important as the most convenient scanner, which I LOVE.

Thanks for sharing your thoughts and suggestions regarding the calculator in the WW Mobile App. We have passed along your feedback for review and consideration. Wishing you the absolute best!

Great app!

So easy to navigate and use. Only thing I’d say is it would be so much easier if there was an option to add multiple recent foods to a meal, instead of having the option of adding yesterday’s entire meal and then taking away things you didn’t eat. Multi-select would be awesome!

Great when it works

The features are great. Recipe builder has enabled me to survive in a supermarket. I’m losing weight. That’s the plus. The minus: the app crashes all the time. Both my wife and I have the app, both of us are frustrated with crashes. We have I phones. They are kept up to date. We thought maybe it was time to get new iPhones. We did, did a fresh load of the apps, no change. There is no “contact us” for help. Theres faqs and if that doesn’t cure it, tough. We stopped using the app. The web page works fine but I’m over the app.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care—

Love it

I truly enjoy using my app every day as it keeps me on track. I also love how just about everything I eat is already calculated and entered so I don’t have to guess. I’m a fitness fanatic so to be able to look up water fitness categories is perfectly easy to find as well as steps, housework etc!

One week down

The only issue I have is when the points come from users and not from Weight Watchers. There is a huge discrepancy on points. For example popcorn. I had one person give it one point and another gave it 6 points. Besides this I think the app is easy to use.

Love the WW mobile APP!

I love the ability to scan labels to quickly determine points. I found the text chat advisors helpful too! The application is quick and easy when tracking the meal points in it even remembers your history which saves you for their time. Five Stars for Me! Thank You Weight Watchers!

Water Tracking

Why was the water tracking function removed?? I would love to be able to track them in one central location rather than download another app. I know I can add it to my food tracking but I think it would be better to incorporate it like the weight tracking...within the app but separate from food tracking.

Great app

This app makes it very easy to track my points. I use the scan option whenever I can. I’ve made my own recipes that I make often and then they are right there for later use. I can easily track my weight and see my progress over time. Keeps you motivated.

Good app, makes it easy to track

This app makes it really easy to keep track of your points for the day and see progress weekly and monthly. Overall it works good and WW is working for me! It is also really nice to see posts from the WW community and see progress pictures and hear real life struggles. There’s also good recipes and also points for a ton a restaurants!

Works Perfect for My Lifestyle!

The functionality that I desire with the WW app is definitely present. If I need more detailed information, I simply log in with my laptop. For the app, I need a scanner, a favorites icon, and ways to track my weight. Those basics make this app one of the most desirable ones to place on my home screen. Thanks, WW!

Very good app but...

The app is very good except a lot of the barcodes for preloaded foods produce the wrong nutritional information. For example, the fat, carbs, protein, or fiber will be off by a few grams and that changes the point value. Luckily there is a manual calculator to fix it but having to always double check and fix the mistakes on the go gets old. The app really is good but WW needs to do better with upkeeping the stored records.

Great but needs work

I really appreciate this app. I use it a lot and it is so helpful. There are some hiccups however- for example- in one recipe, the white rice is 3 points. In another the same amount of rice is 17 points. Not sure I can trust everything I am reading in the app. Wish we had a ton of recipes in the app we could access easily and quickly too! Keep developing!

TERRIBLE CUSTOMER SERVICE

I used this app for the first month and it was constantly crashing and it was hard to navigate. I went online and canceled my member that first month, only to find FOUR MONTHS LATER they’re still charging my account! I called customer service and they said “your cancelation didn’t go through and we can’t monitor the app so we will not refund any of the money to you.” So basically because of their crappy app I’m stuck with $200 into this app that I COULDN'T USE. Terrible customer service. Terrible app. Would NOT recommend.

We apologize for any difficulties that you have experienced. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Love Connect & Food Tracker

For the most part I love the app. I wish more possibilities existed in Connect for posting. You are limited in posting pictures to the originator of the post. You are unable to post stickers, gifs, etc in responses, only emoji’s.

Love the food & activity trackers and the fact I can look up recipes, create recipes and more.

Activity

I love this app! It is the easiest way I’ve ever lost weight. Love the barcode scan feature. One thing I do wish is that activity was on the same tab as meals. I don’t want to have to switch back and forth. I wish it was under snacks to add and have all on one page. That’s my ONLY suggestion. Everything else about online program and the app is awesome!

Mostly OK

My biggest complaint about this app is that it automatically decides what meal you are tracking based on what time it is. I choose the specific meal I want to track, then as soon as I search something and try to track it for the meal I selected, it says nope, we think it should go here. Let me manually track my meal. If I want to track dinner at 11 am, just let me. Stop deciding for me what you think I should be eating when.

We appreciate your feedback and apologize for your frustrations. Our latest app version, 6.11.0 did include a fix for this issue. Please ensure you have the latest version installed on your mobile device. If you have further questions, please send us an email at ResolutionSupport@weightwatchers.com. Best wishes!

-Weight Watchers Customer Care-

Please make an option to become a “lifer” on the app

Weight Watchers app has worked for me to lose weight anytime I need to.

I wish there was a way to become a “lifer” on the app & also a grocery list. I’m considering canceling because I’ve started following another program due to these two benefits.

Not User Friendly

I just switched from Keto to WW. The Carb Master App for Keto is soooo much more usable than this app!! In Carb Master App you can copy links for recipes and paste them right into the app. No typing everything in individually. You can also have folders for different categories such as Breakfast, Snacks, Soups etc. sure seems that as long as WW has been around they would have at least caught up with the times!! Very frustrating

Can’t add ingredients to custom recipes

With the new upgrade you can’t create custom recipes from the app. I’m on an IPhone SE and it could be my screen is too small. I can create a name, enter the number of servings, but the keyboard covers the add ingredients button and I can’t lower it to enter any ingredients. Maybe it works on a phone with a larger screen.

No longer swaps fit points

This app no longer swaps fit points. I have had success with WW online (no meetings), losing weight and increasing my activity levels with the app. Much of its effectiveness is lost if you can’t take exercise into account in your weight loss efforts. Tech support said that they knew this was now a problem but did not know how to fix it. I am going to check out other apps. For me at least, weight loss and maintenance involves exercise as well as reducing food consumption.

We are sorry to hear of your frustration. As of right now you should be able to Swap FitPoints First. We believe you may find this link helpful with the launch of FitPoints 2.0. Please do not hesitate to reach out if you have any further questions.

--WW Customer Care--

Difficult if you make your food from scratch

I liked the idea of the points system which is why I joined. It's really only easy if you buy pre-made processed foods. Of course raw fruits and veggies are no problem to enter. I like to cook all of my meals from scratch. This app makes it more difficult to try and enter everything. I gave up after the first couple of days. I've started with my fitness app which is much more user friendly and lost two pounds in my first week for free.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

WW App is Something to Love!

From tracking food and activities to encouragement and coaching, the App is fantastic. I haven’t found a food, store item, or Restaurant Menu that hasn’t been included, not to mention the scanner (scans barcodes revealing serving sizes and WW points). Adaptive workouts, recipes and a live blog of personal struggles and triumphs is well worth reading. Thank you WW!!

Love this app!

It’s easy to check and track my foods. Connect is supportive. Overall, it’s fairly simple to navigate. I held back two stars because I don’t like how the app logs me out, and I need to re-sign in, especially if I want just check the point value of something, like at the grocery store or restaurants.

Easy to use some improvements could make it better

Easy to use lots of flexibility in food finding. Love the activity tracker, the social media aspect, it’s all good. There’s is some glitchy things that happen when you try to cycle through multiple days, and when you’re searching for foods but overall great experience

Almost 5 stars!

I love the program and the the app. My only suggestion is that it would be awesome if we online only members could print out or somehow save pdf versions of our trackers for future reference. Please make this happen somehow. Being able to do it for each mont would be helpful to see how we ate and how things went with our losses or gains.

Won’t update Fitbit

My Fitbit use to sync beautifully to the app now it takes about a day to update . I tried disconnecting and connecting and does not help. It is very frustrating .

Also sometime I eat some foods from the day before and wish it would be in my recent foods like MFP. I have to search them again to put them in my day. It such a simple thing to add.

Needs more notification power

I generally love the app for the ease of tracking smart points. I love Connect. Connect needs more ability to notify those who've made comment, when more comments are made. It would make it easier to follow the topic in that discussion. You can not get back to the post easily due to this unless someone tags you.

Makes it easier to be accountable

I love the app, especially the Connect (social media) feature. Always find support there. One problem though is some items’ points don’t scan correctly. The calories on the food label include things that are zero points in the program, so the points for the scanned item may be inflated.

Loving the program

This app keeps me actively thinking of the program and is fun to use. Being a food demonstrator at Costco my days are now filled of scanning different products of past purchases and finding if they are good or poor choices and finding new foods that are better choices.

Great app!!!

The last time I was a Weight Watcher member I had to enter carbs and calories into a calculator that would figure out the points, which was actually a fancy upgrade from the slide chart calculator, but now this app is amazing!!! I’m loving the recipe ideas and the weight progress charts and the scanner that instantly shows you the points.

WW App

The only item I would update or change in the app would be to change the # of points if you do not consume the food amount specified. It is difficult to remember throughout the day "oh right, that was only 2.5 points not 5." Also currently it makes your daily total incorrect.

It working for me

I have used MyFitnessPal for years and was able to do ok. However with WW I find that I am holding myself accountable and sticking to my plan. WW app has made it easy to track and see how you can plan out your day. It’s user friendly and easy to tell your points and search up points.

Weight watchers mobile app

I love it! It makes tracking my food so easy, and convenient. I like Connect, it’s great to reach out to others, as well as get opinions, give opinions and give encouragement also to receive encouragement. I like that I can share food I have found also seek out food points. Keep it up!

Needs some improvements

Mostly easy to use. I accidentally entered the wrong weight for my first weigh in, but even though I fixed it it kept incorrect accomplishments. And some items have multiple point values for the same thing. And it doesn't give me the option for partial portions of my recipes so I can't accurately track some things.

YEEESSS!!

I have thoroughly enjoyed this app so far. It keeps me logged in so I don't know why that isn't happening for others. You don't have to go looking for point values. It has so many with just a few clicks. Great recipes! Still navigating my way through because it is very different from the old one but I like it!!

Good

I enjoy the app and all the calculating it does for me. I enjoy being apple to see the long term and short term charts on weight loss. And I like the favorites part. Makes those everyday choices like coffee very convenient.

However, I do find searching for foods to enter has become a little more difficult than the past. Especially restaurant chains and such. And I miss clicking on the food and getting a recipe as well for some dishes.

So many healthy ideas for me to consider

I needed help getting healthy and losing some weight. A friend suggested I try WW. So very grateful for WW. Your app is teaching me what foods to buy, have in the house, how to prepare healthy meals…

I have also been more mindful of water intake, alcohol consumption, exercise, mindfulness. Thank you for caring about the entire person.

I like that we can add our water intake daily

Thank you for adding this to our daily log, all in one place. Great addition in the spring! I like the all of the great recipes!

The recipes available are helpful and yummy! Many to choose from for, whether the main ingredient is zucchini or chicken or strawberries. Thank you!

Love this app

This app is the greatest and I think the ease of tracking has been one key factor of my maintenance success. What a great tool. So thanks for always looking to improve the app. Thanks for Connect and all the updates to make tracking even easier! 6 years at Goal and still tracking!

Pen and paper free

I love the app because it gives quick value of food. I hope it can expand to more restaurants as time goes on but it is important for scanning groceries before buying. Finding low point products is so valuable. I love the Weight Watcher recipes that are available on this wonderful app.

A Good Plan For Life

The program has so many ideas and helps that it is not hard to follow. It is a healthy way to lose weight as well as a school to teach you to live differently with food. My doctor said that it is a good program. I love the new ideas and recipes that are put on the app often.

Even better than before!

I had lost 74 lbs over 20 years ago. Through my own fault, I gained it back. Now I’m losing with the app. I love the fact that I can scan to check point values for items in the store. It’s easy to use. I can find recipes easily. It’s much better than before.

A very useful tool!

I love the mobile app. It helps keep me focused throughout the day. I track points for each meal and check out restaurant menus before going out to eat. I also enjoy tracking my activities. This app has become an essential part of my progress towards healthy living!

Couldn't live w/o it!

Good app and helps me hold myself accountable for my commitments to weight loss. I enjoy racking up activity points and knowing where I'm at within my daily points. I do wish there was a link on the app that would take you to the WW on line site like the barcode scanner link. Defiantly need it everyday!

The Best and It Works

Best weight-loss app I’ve used. Rather than counting calories like other apps, this one actually trains you to eat better. I’ve lost a significant amount of weight rather effortlessly. The app also integrates with my fitness tracker and electronic scale. Incredibly intuitive and easy to use. The recipes are great as well.

Great App

Like the ease in tracking food and exercise just wish you could continue to use once you cancel weight watchers you no longer have use of app. But as a returning customer, everything I put into did remain even thou it was almost a year since I used it.

Makes tracking super simple. Wouldn’t be without it!

I can’t imagine trying to do WW without this App. Makes keeping track of my journey pretty effortless. The only improvement I could imagine would be the ability to print the recipes from the App. I’d give it 10 stars if I could!!!!

Fun and Accountability All In One

Love the app - its fun and informative. Use it all the time when I shop. People ask me all the time ‘what are you doing?’ When i bar scan - so much fun to tell them. I read the connect posts and although I do not post myself - everyone gives me inspiration! Keep it up WE!!!

The app

I really love the app. My biggest chore was tracking my food. The app makes it a breeze. Also helps me track my movements. There are so many wonderful things in this app!! And the updates are great. Getting use to the sleep addition. I haven’t mastered it yet but I love it. I think I have mastered the sleep addition. It’s great. I love it.

Keeps me on track, but ...

The only item WW should consider is adding more points to one’s week/ day for exercise. Increasing exercise increases appetite and I believe more points should be added by giving the user additional points the day the exercise /activity was completed or the day after. 👍🏼

ACCOUNTABILITY

Love this app. Gives me accountability and traction. But you must be honest. Sure there are times I go over my daily point and even my weekly points in short order but I note what is going on with me, I see what I eat and it gives me tools to change my binging habits I can replace these foods with good ones and avoid triggers.

Great App

I’m loving this app, the more you use it the easier it gets. Especially after you save all your meals and recipes. My only criticism is that when I type in “strawberries” or something like that I often get options like “strawberry ice cream! Strawberry jell o! Strawberry pie!” And all these things when I just want to add strawberries.

So Many Wonderful Features!

There are so many features to help you monitor your food intake, activity, and weight loss progress and help plan your tasty menu! The wins and motivational messages are so helpful to keep you on track and enjoy the process! With the WW App I feel I could maintain this healthy lifestyle forever!

I can’t live without this app!!

This app is convenient to use and is so helpful as I maintain my goal weight. . I am a 32 year lifetime member and the WW app makes it so much easier than it was way back then. I’ve fallen off of the wagon a few times over the years, but I’m proud to say that I’ve been below goal for 11 1/2 COVID months.

6 months

I’ve been working on my weight watchers diet for 6 months now and I feel great. Lost 25 pounds and still working towards my goal of 50. Staying consistent has been the key for me. Also I’ve realized that it does have to happen all at once and you can eat and feel good while dieting!

Weight Watchers App

I love the weight watchers app. The only thing I would change is how the points are explained for each program. It’s a little confusing that the smart points value doesn’t change for the Blue Program. I love being able to scan/log your food.

Easy to use and handy

As long as I have my phone, I can record my foods I have eaten or can use to plan ahead.

Love being able to find recipes with the points. Often I will get an email with a recipe, make a shopping list with the ingredients, buy, then come home and fix the recipe. So easy

Helpful and organized

I think the app is so intuitive. I figured out how to use it so fast! And it really works for me! Love all the workout options and how they're organized and it makes tracking my food easier than any other tracking app I’ve used in the past. Love!!

New and Improved

I joined weight watchers 11 years ago and all the tracking was in little books. This is so much better. The app makes it so much easier and does some pretty cool things. It is also nice to have all the videos to watch for tips, instructions and motivation.

Why I love the WE app

Because I use my app as an accountability tool, I track daily, weigh in weekly, and use my scanner at the store. I post my progress, good or bad, check recipes and create my own, and share low point recipes and food. Now that’s why I can’t keep this weight off for over 2 years!

This makes tracking easy!

Love the ability to scan at the grocery store before I buy or eat a food item, tracking frequent eaten meals and keeping track of the daily food progress.

Only wish it was as easy when I go to my house in Scotland!

LOVE IT

I love the fact that I can keep track of everything on this app and no longer have to write it all down. I love that it auto updates my weight and I can find all the food I eat 😊. The connect is an awesome way to keep motivated with others going through the same journey as me.

Best Food Tracking App

I love WW. It is the most intuitive nutrition platform and makes calorie counting easy. My only wish is that they expanded their reach to athletes. I get a lot of fit points every day and I wish my “healthy eating zone” reflected how much I actually need to eat on heavy training days. But other than that it is great!

Great improvement!

I think WW app did a great improvement! This app is encouraging and makes more personal follow up possible.

Because I’ve been working more hours, my time has been restricted even more. But the positive messages i receive from WW helps me to stay on track and aware of my choices.

The app

Love the way that I can go into a grocery store and scan to make the most of my points.

The app keeps me on track to stay within my allowable points.

Love the positive comments when I log in each day with food and exercise.

The app makes it easy to stay on program

Easy to use, superb for tracking, great information to help guide!

WW is a great app. Very easy to you. Provided great information and tips. Superb for tracking to ensure one is staying on course and working towards ones goal. I love the additional activity tracker, water tracker and slept tracker. Wish there was a way to track the important fiber on take.

Partner in my weight loss

The app definitely lives up to its billing. It is super easy to use, and makes tracking food a non-chore. Everything I need to make good decisions about what to eat (and when) is right at my fingertips. I feel like if I do my part, my weight loss goal is well within my reach.

Love this app

I am not tech savy and took forever to learn my smart phone . But with my leaders assistance I use this app. a lot and it really helps my wt. battle .

Try it . Recipes and support of like minded folks!!! This app really helps me keep track of what I eat and therefore my wt. Also Connect feature is supportive of other folks my age and lifetime support .

Love it!

I love WW & how it has changed my life in a just a couple of months. It’s revealed to me so many bad habits, taught me new ones, and has helped me with my relationship with food! It’s not just a diet to me & is something I will definitely keep doing. Can’t wait to see even more progress in the next few months!

Love it

I love the new app. The blue dots are motivating and it's great to get a weekly update of how you did. Connect is great and the Oprah videos are really impactful. The app is also easier to track and a great improvement. I wish there was a way to meal plan for the week and view it all at once. That would be a great improvement.

Makes tracking so easy!

I’ve been a member for 2 decades (back again). This app is a dream come true because it makes tracking so easy. Finding items, easy adjusting portions and saving common meals. And! You earn points you can cash in for stuff. I love it. And my scale proved it - down 20 pounds in 3.5 months.

Things to improve

Name favorites rather than saved. Move it to the left so when we hit search we don’t have to move over to it.

Would like to be able to choose two items at one time to track in the same meal from recent or favorites.

Review

The only thing I don’t like is that when I put a recipe and I’m having trouble taking out my portions I put it in as a whole but I was hoping I could have the whole thing weighed and then automatically when I take out a certain weight out of the recipe I would know how many points

Order, accountability, Fun (OAF!😀)

Using the WW app puts order into my day, helps keep me accountable , and really is quite fun with activities, recipes, and Connect. I enjoy the various features including tracking my sleep and activities, doing the little meditations, reading the latest in research, celebrating happy moments and/or getting support.

WW stepped up their game!!

I remember using the weight watcher app when it first came out and we were learning how to use it in working the kinks out of it. If you years later and sign back up and I have to say they really stepped up their game it is helpful it’s intuitive it’s encouraging and inspiring they did a great job!! thank you WW

App makes it easier to track!

I’ve been at Lifetime for several years but recently noticed my weight was climbing over the last few months. I started tracking more consistently and, boom, it started going down again. App makes it easy.

Easy to Navigate

I love the WW App. I can find everything I need quickly whether it be points on food, recipes or reading others stories about weight loss. It is so much better than a couple years ago when I belonged. I will be a lifetime member because of the App and of course, the support.

Love the app but having trouble bringing up ww recipes.

Love the app! Your program really works and the app keeps me on track. I’ve tried many different diets over the years, but WW is the only program that is sensible and teaches you good eating habits that you can live with in the real world. I don’t feel it’s a diet, I just feel it’s a program directing you to the proper way to eat.

Love it!

The WW app is so much better than it was years ago. The extra features such as exercises, recipes, networking, specialty support groups, etc are just so helpful! It’s nice having everything in one place and it’s easy to add items that aren’t in the scanner yet. Really love that it keeps me

On track and syncs to my Versa.

This app is awesome

I was on WW before they had a app before too. But since I returned the app is now much better 👍👍 still would like to have more restaurants included but definitely better than before, keep up the great work.

Btw: I dropped 45 lbs. and the app really helped in that. 💞

Thanks so much for all you do! 👍👍❣️

Love the app!!

I use the app daily to track, Connect with others, find food and fitness ideas. This is the best thing that WW has come up with. I create and save my own recipes. If I need inspiration or support, it's there for me 24 hours a day!

My one suggestion is that you add a chart for daily amounts of protein, carbs, water and sodium....

user friendly

I love this app because it is intuitive and does lots of good things. Basically, I can track food, water, sleep, exercise, meditation and still find motivation through connect. This app is a lifesaver because I can keep all of my lifestyle’s ups and downs in one place. It motivates me to do my best.

I love the WW app!

I had always been “anti-track”!!! Then the program changed.......I had no choice if I wanted to keep my “Lifetime” status! 😐 I do! So I went along with the program and I’m so thankful I did! With my “Wellness Wins” I’ve gotten some pretty nice items and provided 60 meals for families! Thank you WW!!!! I’m able to stay on track with my app!

Search feature is flawed

I hope the app developers find better algorithms for the helping people find foods easier. It’s really frustrating. Many times the results have nothing to do with what you’re searching. It can take four attempts to find the food you want. The app can also take a long time to load. I wonder why this app has such high ratings. I agree that WW is an incredibly helpful and high quality program for changing eating and lifestyle habits. But this app does not match those standards.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, your suggestions and feedback are greatly appreciated.

--WW Customer Care--

Great assistance to my goals

I love this app. Not only can I track my weight, but also my physical activity. I use the barcode scanner when you shop and create new recipes. Not sure I’d be doing as well without it.

Like the ability it gives me to connect with fellow members and request help from coaches.

This app is great in many ways

Since i have been using this app I have list 32 pounds. The app is easy to use, encourages me to remain within the guidelines established when I started, and has shown me how to eat to live versus living to eat.

Forty three pounds gone and the app has shown me how to portion size and eat healthy again.

Comprehensive

This app is very easy to navigate and has so many areas to help with your journey to health. Not only does it help you keep track of food points but also has recipe, exercise, meditation, and connection links. The app has a vast amount of information for each step in your journey.

WW App

This app has helped me lose 94 pounds! I still track almost daily in maintenance. It makes it so easy to track your food and activity! The only improvement I can think of is if specific items under restaurants were in alphabetical order it would be helpful!

Love, with 1 exception😁❤️

Love the new plan. Had reservations about FreeStyle cause was doing fine on other plan . But nothing else was working so gave it a try. OMG, it is so much easier. Now I plan what I eat but not spending all my time on WW App. ONLY problem is the app freezes and becomes frustrating. Fix the app and we’re great. Love Love, Love Free Style 👍💕😍

This app is fantastic so helpful!

I love this app! I can’t explain how helpful it has been. I have to lose 50 pounds in order to get back surgery, and in the matter of just a few months I’ve already lost 30 pounds. It’s very helpful in tracking food and keeping me motivated. Thank you so much for this app!

Love the rewards!

I have been a lifetime WW member for a couple years and love how WW keeps refreshing the app to keep it interesting. I love the new rewards and they have been keeping me motivated through these challenging times of the pandemic. I have already received one of the cool iPhone speakers, a gift certificate to the vitamin shop and donated meals to those in need!

WW App sold me on Joining

App is amazing. It tracks everything for me. Previously I didn't join because I didn't want to manually track/calculate the Food. This App sold me on Weight Watchers. The only thing they could do to improve the App is to add the ability to create a Shopping List directly from their recipes. I love this App

Fits the need

Using the AP to track makes my tracking easier & is vital to assessing points.

The few things I wish it did better:

*searches are haphazard— sometimes I find what I need easily and the next time it feels impossible.

*I wish there were more of a one-click kind of entries for repetitive foods & recipes.

* It’s too many steps to get to create a food- it should be easier.

*The restaurant menu searches are bad - I usually wind up having to read thru everything Wendy’s serves to find what I need— esp for fast food, that needs to be cleaner.

*it really needs a predictive auto-fil for frequent entries.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey!

--WW Customer Care--

Great idea, wish it worked

This app needs work. The search option does not work when searching for multiple items. I’ve retyped the item several times, exit and go back to home page and input again and it still find items that aren’t even close to what I’m searching for. Very frustrating. If I quit and reopen app it will find what I’m searching for. Please fix!

Enjoying

I am happy I belong to WW thanks to my niece. I. Knew I was losing but had no idea how much until I saw my doctor. I don’t like scales because in seem like I don’t lose. Well I got a surprise I am under 250 the last time I saw him I was 272 Weight Watcher I was I believe 268 I have lost 30 lbs. I am one happy camper with this program I try to by it.

WW newbie

I had a couple of friends that had joined and after talking to them I decided to join. I exercise regularly but know that my diet keeps me from where I want to be. All I need is something to keep track of what I’m eating and to show me how bad some foods actually are. This is day 4 and the it’s really made me think about what I’m eating. Love it, it’s so easy to keep track!

It has worked wonders for me

I just love the program in general. The app is fairly user friendly. I tried on my own to lose weight for 3 years. Once I lost 50 lbs I was at a stand still for 2 years. This program has got me going again and I am down 15 pounds in about 2 months.

One App Shopping!

I have used the tracker for almost 2 years. I just started using the Fit-On workout features. And I am totally impressed. There are workouts for every fitness level and for as Ling as you want. The yoga is awesome. And I get it all in one App for a low monthly price, proving WW is truly interested in my total health!! Thanks 🙏🏻

Highly recommend

Great app. So easy to use and track my food. The scanner is amazing, love to scan different foods at the supermarket and decide what to buy since it show the points for each item.

But the food data base could use improvement.

Thank you for making it so convenient keeping track of my nutrition and my weight.

Journal

I love the app!! It has really helped keep me on track and Connect is really inspiring. I do wish though that the app offered a space each day to jot a note about how the day was, like the old paper trackers did. Tracking points is important but I think tracking our emotions is equally important. How about it WW!!??

WW WORKOUT AP.

I do the getting stronger ap. twice a day. It’s the easiest for me to do since I have knee and hip problems and I can’t get down on the floor. I have had to make adjustments for me, but I can tell I’m getting stronger. I will NEVER be able to do anything on the floor. Wish you could come up with something for people like me.

WW app review

I love the app but I keep having an issue with getting milestone rewards. For some reason, my app is not recognizing things such at 5% weight loss, when I hit 25 lb. milestone etc.

It may be from when I was on it a couple of years ago and used same account. I never stopped paying, but took time away because of life events.

Thanks for all you do.

Ordering WW items

This section was pretty clunky and I had to keep going back to main page to order additional items. You are probably losing out on sales because they can not see all the items without doing a lot of extra clicks

Best way to Stay

Stay on track, that is. I have always hated journaling my food intake. Drag around a book or paper, lose track of paper, something to write with, look up foods, etc. - drudgery! This app makes it So SIMPLE to do it all. I’ve been successful so far and really like that it’s all on here - in one place! Woot!!

Simple to use!

This app is great for making tracking point easy! Scan and go. You can even look back in the history of things scanned. You can have almost everything available from the website at your fingertips all day. Great tool!

So Helpful

I love this app because it so easy to use - I can food shop, look for recipes and keep myself in check. Losing weight has been a journey, not a destination and at times, I have not made the best food choices but since joining WW and using the app, I have the tools to do so and I feel good and healthy. Thank you WW 💕

Surging Covid-19 with WW

Having my WW app has been very grounding during the pandemic. It keeps me focused on my health, keeps me accountable, there is no place for self pity eating or rationalizing stress eating. Tracking is on my daily to do list. My goal- track everyday till we get back to normal life and when we get there, be the healthiest version of me I can be!

Weight loss in the time of quarantine

Weight Watchers’ app has gotten so much better over the years. I’m a long time user and I love how customizable it is, and how easy it is to track food, activity and even water. Keep up the great work! You’re keeping me honest and healthy and achieving my goals while at home.

Outstanding resource!

It’s so easy to succeed using the WW app. Tracking food and activity is fast and easy. Having the scanner on the main page is very convenient. Having a coach to ask questions of is excellent. With the app you have success at WW at your fingertips whether it’s on your phone, iPad, laptop. Love it!

So Easy

This app is so easy to use and does all the work. I’ve lost 15 lbs. and developed “my meals”, “my recipes” etc. I had been following keto. After so many restrictions, the WW app was such a relief. I can eat anything now, just have to plan my day/week carefully. I have told my friends, I have finally found a program for life.

Sorting options

Many years ago, you were able to look up a basic food item and then was able to sort the points column to view the options/brands in point order. I would like to see that again!

Great way to stay connected and be healthy!

Love to get ideas about recipes, food to eat, and tricks you can use to eat well! Love to sync it up with my fit bit too! Just started to put in my favorite recipes. It’s nice to know how to track the food! Also like to try to lighten the recipes with substitutions.

Love it most of the time, but could be better

Just a couple suggestions, if anyone is listening. Being able to search by restaurant for the most common places would be great. Better yet being able to copy a meal from one meal to another meal in same day or another day would be very helpful as well. My fitness pal is great for that.

Use to Love the App

Used Ap since inception. In August 2019, it started doubling/tripling my FitPoints whether added manually or via Fitbit. Like yesterday did 60 minutes saying I did 275. I have talked to customer service 4 times for hours, deleted even got a new Fitbit. Now I can’t use exercise point because it is all out of whack. They promised to send to tech area and someone who get back to me nothing but in the meantime not use my exercise points. That is not a solution or a tenant of WW. Very disappointed.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Outstanding App

I’m not on any other social media except this one. I don’t care for all the negativity on other platforms. WWConnect has a community of people lifting one another while helping and sharing with one another. The way it should be. So much sharing of information, truly a gem! People helping people succeed! Yay!

Thanks WWConnect!

User friendly

I am in my 60’s so technology isn’t one of my strongest skills, however this app is extremely easy to navigate. The people on here are like me, the are people, humans that struggle with the same issues I struggle with. They are here because they need help and because they are willing to lend a hand.

Love the WW app

The WW app is super easy to use. Tracking is the key to making WW work for weight loss. The only thing missing in my opinion is the ability to see & compare daily & weekly nutritional info which would make it easier to determine the drivers for variances in week over week weight loss achievement.

I’m down 30 pounds...

30 pounds gone forever using only the mobile app for support. No meeting or public weigh ins. I have been over weight all of my life. None of the fad diets, starvation tactics or food plans have ever worked for me. But the WW application works for me! It’s a lifestyle not a diet! I have 30+ to go and know with WW and this app, I can do it.

Good app

I really like the app, however I think there is a missed opportunity for more content ie video cooking demos, streaming live meetings, nutritional podcasts. There is so much WW could do to help their members improve the nutritional quality of what they eat using today’s technology and the app really isn’t taking advantage of all the possibilities.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Love this WW app!!

So easy to use, always has the food item that I need. Makes this journey easier. Being able to quickly log my points & exercise & move on is so important to me. Love the connections, reading success stories and I’m always checking for great food finds! Great program that works!

Easy to Use

So easy and fun to use as well. Keeps track of every meal and workout. Very easy to juggle your daily intake. Since I plan my meals ahead I enter my dinner points first. Then I know how many points I have left for the day! Love it and I’m recommending the app to my friends as they do not want to get involved with weekly meetings.

Provides value

Overall, the app is simple and easy to use. My one bit of feedback would be to update the food view day range to be consistent with the day range in the healthy eating zone. On the food view the week starts with Monday and ends with Sunday whereas the healthy eating zone starts on Sunday and ends with Saturday. The difference in UI makes it difficult to compare.

Tremendous Community

Can’t say enough about the “new” WW. Removing the stigma of “only weigh loss”, and letting go of the total focus being the data on the scale. This program has grown; and in that helped ME grow in countless ways. I value the tools, advice, and The Connect Community. These have aided me immensely in striving for the improved health of my body & even my mind & soul!

weight watchers app

For the most part, I'm very pleased with the app. I always found it difficult to Track on paper. The app makes Tracking so much easier. It also has many valuable resources. My only complaint is the restaurant and brand name searches should be made easier. Better than the old app. Wish there was a simple back arrow

Love love love!

I’m loving this app! It’s so easy! I’m down 26.4 lbs! I’ve never been able to lose weight before unless I was on some crazy doctor medication. And I’ve even had training coaches and my fiancé is a personal trainer. None of their diets would work for me Bc I would just binge eat. This lets me eat what I want and still lose!

Taking Control of my life!!!

I absolutely LOVE the WW APP!! It gives me the tools I need to be able to go out into the world and live by making better choices!! It calculates; offers support and motivates me on days when I feel defeated!! I feel more confident in my choices and by feeling more confident, my self esteem and self worth is soaring!! ♥️

Great tracker

It’s come a long way. I’ve been on and off WW for eight to nine years. I’ve seen most iterations of the app. I’m glad that it’s kept up with the times. There’s plenty of food to choose from. I like the point system update. My only concern is that looking for certain features can be difficult to find (like the recipe maker). But overall. I’m happy with the app.

Losing weight

Long story short I’m getting married in July. I’ve started weight watchers 2 months ago and I’ve already lost almost 10 lbs. I should be at my goal weight before my wedding. It does take a lot of planning for your meals but you have a lot of support especially if you have friends that can join you on your weight lost/healthy life journey.

Love the WW app

I love the WW App! The only thing that would make things easier is in the restaurant section once you pull up a restaurant, it would be great if you could sort points high to low so you don’t have to scroll through looking for low point options.

The app overall is great and easy to use!

This app is great!

I reached my goal, and this app helped so much! One of my favorite things about ww is you can be you, the scanner and the restaurant info are so helpful, I can make better decisions when shopping and I never panic when invited out to dinner - I can always find a great option or know how to limit myself!

Weight Watchers Mobile

I love the convenience of WW Mobile & the ease in tracking. It can sometimes be slow though. One upgrade I would like to see is the ability to select multiple favorites when adding to the tracker. Overall, it is a great tool to have for on the go.

Don’t like the updates in the app

The app is relatively easy to use. However, now that they have removed the “+” button, I find it more difficult. Pressing the search bar you get almost every option they used to have except for the weigh in option. It’s confusing and makes you do extra steps. I liked the old way which was clearer, larger, and even had photo icons.

Thanks so much for reaching out and sharing your feedback with us. This will we forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family.

--WW Customer Care—

Very Helpful

This app has a few things I wish it had. One example being there are some foods where I would like to consume half of a serving and track it as such. It seems you can do this in some instances, but not all. In the end this app is fantastic and very helpful in attaining my goal.

Weight Watchers app

Love this app! Took me a couple days to get used to how it works but they have an app academy you can attend if you can’t figure it out yourself! It definitely helps keep me on track and am pleased to say because of being able to track all that I eat I have lost 15 lbs in 2 months!!

Great Sight

This app is so user friendly. It’s fast it’s easy. So simple to correct mistakes and they have every kind of exercise you can imagine, except yard work. They have mowing, but a lot of my work in yard is not mowing weed eating, raking, digging, so a yard work category would be great. Thanks Weight Watchers for creating a sight that a 75 year old Great Gramma can use.

Very good app

My only complaint is sometimes recipes from others that you load will only let you do them in whole serving increments which is very annoying if you are eating a fraction of the serving, you can make up for it with quick add but still annoying

WW Mobile

I have been using the new app for a couple of weeks and while there have been a few glitches, nothing more than I would expect with this big of an overhaul. The tracking is so easy. It's great being able to connect with friends in the chat feed.

Supports my goals!

The WW app makes it easy to track, find plan information and participate on Connect. I do wish the database had more ingredients and whole food items rather than apparently defaulting to prepared items but overall the app supports me staying on plan and staying at my goal weight

Love the updated WW App!

I’ve really been enjoying tracking my meals - I really like the fact that the restaurants have been expanded as I travel and eat out a lot and it’s nice to see what I can and can’t eat.

Would love it if we could modify meals - as sometimes I will eat a sandwich without half the bread - just a thought!

Love WW app

This app has made weight loss exciting, easy and connected me to a support team. I love that it keeps me honest, helps me succeed with wonderful recipes and all I have to do is scan an item and it gives me a point value and tracks my food for me. If I knew it would be this rewarding I would have joined years ago.

Commitment is the key

If you are truly committed to losing weight and changing your lifestyle then this app is a MUST! I’ve broken so many bad eating habits (potato chips and fruit pies to name a few) and so much better because of this companion to Weight watchers. I think it’s it’s equally as important if not more then going to the meetings. An absolute must and a godsend!

LOST 40

The app is fantastic. I lost 40 pounds and really haven’t starved myself at all. If you follow the app and watch your points, you will be amazed how you can lose weight. I am a firm believer in the WW app. It works and I am proof that it works. I went from a 44 waist down to a 36.

It is the best way to diet and lose weight. I have tried others. The WW app. works.

WW app

This app is easy to use. The main thing I would add is on the restaurant page. I would put the abc s on the right side for easy access to all restaurants. Scrolling takes too long and typing the name takes time. Just a thought!

Smart phones have their contacts like that!!

Ww app

The app is great. Love the improved functionality since last time I was on WA. Although it is a bit annoying sometimes when you want to find a food you’ve scanned recently why isn’t it in the order you’ve scanned it? I can never find the food and so I have to save wrappers to be sure I scan only when I’m ready to track.

The best!

I love the WW app. Everything you need is right at your fingertips. At the grocery store you can scan foods and help to plan your menu. It helps you plan your day as you enter your meals and see the points you have left.

The Activity button challenges you to keep on goin!

It’s the best support you can have!

ek💙

Easy to use

The app makes tracking so easy with points at your fingertips. The only issue I have is that I live in Cambodia and many of the things I eat are not in the database. That makes tracking very difficult. I think the solution is that more people should move to Cambodia:)

Could use some improvements

Wish you could zoom in on photos.

Also, when I am looking at someone’s profile, if I click on something ( like a video) and then want to go back to continue looking at their profile, it makes me go back to the very top. Not where I left off on their page. Very frustrating.

Weight watcher app

I joined a week ago. Love the daily log and wheel that shows me how I’m doing. Without this to keep me focused I doubt I would stay with it. This might just do it! I do find food look up confusing, not looking up, but saving and trying to get it on the log correctly. It takes me a few times to get it where it belongs. Otherwise very helpful!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

A love hate relationship🤪

When the app is working, it is pretty good! When it’s not, it’s frustrating. The latest issue has been with food searches not working. The app freezes when I try typing in a food and I need to close the app and start again. I open the app and type in the food. It adds the food to my daily list. Then try to add the next item and it freezes again.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Great app and program Love the UPC scanner

Great app and program is slow but works!

The UPC scanner is excellent

The app should give you a modification ability on restaurant items though. For example I remove cheese and high point and calorie options when ordering, but no ability on the app to make these modification

Superb Weight Loss Tool

For someone who is technology challenged, I have found the WW's App easy to learn and use. Since it syncs to my Fitbit, all my activity is automatically tracked. Food journaling is a breeze. All of the features help me stay motivated by and connected to others on the same journey. I highly recommend it to everyone!!!

5lb medallion

I didn’t realize I would still receive mile marker rewards by only using the app! So excited to receive my 5lb down key chain today and looking forward to the 10lb one since I am close :). Really makes a difference when others recognize your hard work! Thank you WW! 😘

WW has helped me lose 50 and keep it off for over a year!

I started WW in September of 2017, by June of 2018 I had lost 50 pounds. I have maintained my weight with the help of the food tracker. I love the connect portion where I can see other people’s successes! Would highly recommend this program to anyone wanting to live a healthier lifestyle!

Couldn’t do this without this app

It’s superb. Tracking is key to the WW weight management philosophy. The ease of this app makes tracking simple and enjoyable. Looking up point values as I shop by scanning the barcodes is something I use every time I shop. Thanks for making the journey so much easier than ever before!

It has saved my life

Something I knew would work but didn’t have the energy to figure out. Using this app has made my life changing eating habits incredibly easy. What t love the most is the restaurant section. I eat out a lot and now I enjoy eating as I sit there instead of debating if the choice I made was a good one.

Everything I need to stay motivated and informed

I especially love the ability to scan grocery items. When I need some ideas or inspiration, when I’m feeling bored or burned out with the whole points thing, I check out the recipes and read up on people in the WW community. It’s inspiring.

Wish scanner and app worked without WiFi

Used the app scanning as I went along, since the upgrade scanner does not track without WiFi. I used to be able to track as I went along. Currently, not possible. Hope it improves with future upgrades.

Love it!

I love having all my tools for tracking food right at my hands! I can scan at the store to decide if i really want to buy that food. I have the calculator right at my fingertips. And restaurant guide while I am sitting there deciding what I will eat. This is my favorite app!! I do experience some slowness but i think that is a connectivity problem in certain stores.

Great app

Great app to track your food intake, activity and journey to maintaining a better you. UPC scanner works well and functionality is extremely user friendly. The connect platform could use more social media baseline features, such as embedding links and allowing for uploaded responses in posts. Overall, great app.

Keeping score

You need to keep score if you want to win in the end. This app does a great job of letting you know where you are today, this week and relative to your goals. The additional “weekly” points helps you to manage the week and allows for fun while still staying in the game.

Still needs tweaks but overtook great.

When I open the app the next day I wish the app would push me to the current day. Instead it defaults to the previous day and I end up adding my breakfast to the wrong day.

Not the end of the world but still annoying.

Otherwise, overall, great!

Carbs

I do love the app, the recipe builder is user friendly now and the recipes and support are right where you need them. I often go to connect instead of spending time on Facebook. One thing that would be helpful to me would be a daily carb count, instead of looking at each food I’ve tracked.

Made all the difference

To be able to record my points and activity, right on my iPhone has made a world of difference after several attempts to lose weight in other ways. The connectivity to others makes my journey much more pleasant and optimistic, to be in touch with those who know what I’m going through.

Wonderful, but something’s suspect

This app does a great job tracking , tying in to my fit bit, etc. The one glitch is that products that have Brand Names, such as Coffee Mate, are zero, but the off brands with same or less calories, fat, and sugar have points. Is it the calculator really accurate, or are we playing favorites?

I love this app!

This app is really helping me to make good food choices. The barcode feature is the bomb! I have literally scanned over 100 items, including the Kirkland brand from Costco, and it has found everything. I highly recommend this if you are serious about eating more healthy.

Great App For Tracking - Needs A Few Bug Fixes

I love this app and use it daily to track my points and activity. I also love the Connect feature.

The food label scanner is just amazing and makes life so much easier!

One annoying thing is that I have a red circle indicating I have a new notification / new message and it hasn't gone away in over a year. I have asked and been told that it's an issue they are trying to resolve but with each new update it is still there. Not the end of the world but it is annoying.

WW asked for my feedback and this is it!

Edit* a year ish later and they have still not fixed the constant red notification dot on my app.

Complaints??

I’ve been in WW for over 30 years. I’m reading a few petty complaints here... You should have tried following the program in the early years. Have you gone to meetings? Have you received instruction on how to use the program? It’s not that difficult. Is it perfect? Probably not but each iteration continues to improve. Kudos, Weight Watchers!! Oh, by the way... “Hi” Oprah!

The reply button

Congrats on that!

Now we are moving forward !

Other suggestions... a newcomers tutorial to connect

A glossary button

A real alpha file friends buzz book button

Blast broadcast and select capabilities

Profile updating

Personal dating of ones posts and members memories recall reminders from ww

Birthdays anniversaries special milestones dates

Connect is brilliant... because we have grown to become a family ...

Help us bond as such !!!!

A singles and a dating “club” maybe????

I love connect and the people here do too ... it is the true 24/7 association of respectful sharers that make the ww a total lifestyle change experience!!!!

Joel Enger ... lots of ideas if you want my help just ask

#captainallin

#captainallincooks

#captainallinisaYETi

#captainallincookstofunow2

I Love It

This app has been incredibly useful for me and my wife. It’s a great way to keep an eye on our points and make sure that we are staying on track. I especially love the barcode scanner so while I’m at the store I can see exactly how many points for some of the items that I’m looking at buying.

Not counting Fitbit steps & exercise correctly

Since the recent update, the WW app has not been calculating and syncing with my Fitbit app properly. It will count the amount of steps or exercise one day and then the next time I sync a day or so later it will say ‘no activities yet’ for that same day, even though I have clearly logged steps and exercise in my Fitbit app. It’s very frustrating. It’s also happening when I look at previous weeks in my activity log in the WW app. Please fix this!

Water intake tracking in the app

In my opinion, the biggest thing missing from the app is a way to track water intake during the day.

Tracking water intake is just as important as tracking food intake.

If One uses the app to track food daily and do their best to be within the Smart Point range, why not provide a way to track their water intake as well.

Helpful app

The Weight Watcher app makes life and planning a lot easier. PLEASE add a lot more restaurant selections-would be awesome to be able to choose more local restaurants, also. MAJOR request.... please make the Connect SEARCH available on the computer!!!!!! Having to search for a recipe or person on on Connect vía a mobile phone is challenging, small and inconvenient. Thank you!!!

Great program

I have had great success with Weight Watchers. Lost 42 pounds through 2017 and have kept it off. I use the app everyday and track everything. I have learned so much about healthy eating. There is a wealth of information available here. I am not a “joiner” so I never attended a meeting. Did everything online!

Great support for recording intake

I have used many apps...expensive apps and this is the best. Interfaces work with Apple and Fitbit.

For those of us who need that extra help to track it is easy to use, barcode scanner is awesome, you can add or modify foods, create food groups, modify recipes ...and it works.....

I am pleased it a good value and the weight loss follows.

4 Stars - Here’s what would make it 5 stars for me

So far, I love this app! The reason I only gave it 4 stars instead of 5 is because I’ve found when I’m creating a recipe, I wish it had the capability to scan the barcode on products instead of having to type in all of the information.

Eh..

Don't like the updated version. Mainly I don’t like they way they updated the main page where I track my meals.

Also I wish connect would not start you back at the beginning when you click to read comments.

Other than that I like the app and I love connect so much!

Super easy to use

I’m loving this app for tracking the WW points. I just log my food, it does all the point calculating. This really helps me stay with in my weekly/daily budget. I also like the connect because I am inspired by all the other people that on this journey and their stories of success and challenges.

It's working for me!

I've tried many different kinds of food plans and diets and I always lose weight. The problem is I gain back the weight plus more. I've been using this app since June and weight-loss is slow but steady. I have almost reached an interim goal of 25 pounds by Thanksgiving. The app tends to keep me on track.

Not working on iPad at the moment

Yesterday I started getting a screen that says “Time for an update” with a link to the App Store. When I go to the App Store there is no new update available, it just says “open app” which, when I do, goes back to the screen that says “time for an update” - there is no way to escape this loop. On my iPhone, I was able to get an updated app so was able to update and continue using the app, but apparently no such update is available for the iPad so the app is not usable at the moment. Please fix this!

Great at what it does; Could do More

The Weight Watchers app is great for tracking your exercise and what you eat on the Weight Watchers plan. Plus, it has some great recipe ideas. Features I would like to see added: 1) A space for planning (but not yet tracking) my meal ideas for each day of the week. 2) A space to journal how my day went: what worked, what didn’t, etc.

Great app

Love every aspect of the app with just a couple of exceptions. “Serving” needs to be clearly defined: cup, half cup, oz. etc. also, when creating a recipe, I cannot understand how to divide the item (casserole, etc.) into one portion. Finished recipe gives me the entire recipe as one portion. I usually divide it by the 1/6 amount but that doesn’t always work.

It would be a 5* except for learning curve

I love that you can track your food, that you can look up recipes and create your own recipes. I love the barcode scanner. Connect is okay, but I’m on Facebook more. All these things are great, but it does take some time, with some help, to figure out how to do all this.

Great App. Great Support!

The app has made significant improvements. I was very frustrated that some updates caused app crashes. However, the app technical support team was very helpful and provided me a few troubleshooting options within 24 hours of the request! I'm glad I can use the app and don't have to cancel!

WW app

I love this app, it’s been a game changer for me. As a returning lifetime member I have lost 45 lbs to return to a healthier me and have kept it off for over 1 1/2 years now. I use the barcode scanner all the time, I track everything everyday, I use the favorites and create my meals so it makes tracking even easier! Love it!!

Always getting better!

One of the things I love about this app is that it always keeps getting better. Another thing is that I can't keep my weight down without it, tracking is absolutely essential for me. And there is always something new to help me on my journey!

Review

The App is very practical and useful! My wife and I use it every day to track our points, to check out the point total of different foods, to monitor our sleep, and to note our activity. We set weekly goals and determine what “awards” we want to spend our total award points on!

Track pointsy for your Zoom exercise class

I’ve always loved the App except for the fact that I wasn’t able to Track the minutes I’ve exercised because I’m not wearing a tracking device. Yesterday I was able to do that so now I am loving the app again! Thank you! Green

Makes Everything WW So Easy

This app is great. It’s more than just counting Smart Points - it lets you stay on track with restaurant and even fast food. You can find, save and track recipes and I love the Journey tab - especially when I need a reminder of how far I’ve come in my weight loss.

Keeps me on track!!

I really love this app. I can scan foods easily enough and so so much easier to track point vs calories. I’ve been a calorie counter all my life and have lost 5 - 15 lbs the most. This is the first time I’ve lost more than 29in a short time and Ben eating the whole time. Even some splurges. Thank you WW.

WW app

I love everything about this app! There is always something new to discover! I honestly don’t think I’d be as successful with the program without it. It makes keeping track of EVERYTHING so much easier!!! Wouldn’t it be cool if there was a place to log your blood glucose levels for people with diabetes?!

Thumps Up

Love Weight Watchers and I love this App and All the wonderful things it can do. The scan bar is a must I don't shop without my phone to check the points for the product I'm about to purchase. When searching for points in the App it's amazing all the food products that come up. 👌👌👌

It’s great...very helpful

I have always only been an online member of WW through the app. I can’t say enough about how this has helped me not only lose weight but shift my entire thought process towards food. I have a much healthier relationship with food and my overall well being since joining WW!

Getting it together

I truly amazed when I saw my stepdaughter shrink to a size that made her smile with in her heart, and it could not have happened without the help of WW. I decided that day to join for my wellbeing because I believe that losing weight slowly was the right way to do it and that’s what WW focuses on and I can live with that.💙

Like App

The only issue I have with this app is that it keeps erasing my Saturday workouts out point which starts my week and when I get to Friday it is no longer there so I always show I had less workout by ending of the week. It has been like this for over two months.

WW App

I recently “came back” to WW after a several year hiatus. I absolutely love the App! Everything in one place. There are so many resources and it is so easy to use! I am learning new things every day. I really enjoy that any food can be looked up for points value and suggested recipes. It makes meal planning simple.

Amazing meal organizing Tool

I just found my book from 2015 when i joined WW at that time, and what s difference it makes to have the app right at your fingertips and be able to know what you are eating and how you can improve your eating habits to make every single point count. Thank you!!

The app has helped me with my weight loss

I have found that using the app has been so easy. I am able to track my points and really think about my choices. I do find that looking for points can be challenging and this area needs improvement.

Awesome even fun

Joined WW before but first time I have this app. It really makes tracking easy on a DAILY basis. Extremely helpful with portion sizes and adjusting your portion so that you stay within your daily points and yet gives you the info you need so you can enjoy just enough of that food you want.

Win-Win

Easy to enter the food, drinks, and any activity of your day and to get instant feedback on how you are doing on your points and activity. Options are offered to make wiser choices when struggling with the added benefit of recipes and other people’s personal stories.

App is terrific!

Being able to track what I’m eating on the WW app is terrific. Accountability is important to me. Being able to scan items or if it doesn’t exist being able to add the nutritional info and creating the item are both beneficial! Everything at your fingertips. Just terrific!

WW app is better than ever

I'm a WW lifer and I can't believe how much the app updates have improved the entire experience in the program. Recipes are so easy, there are more recipes than ever before, and I can scan anything now with an immediate response. I LOVE the program because of how the app has improved.

Meh

My negative review is not about the program, but the app.

I have become increasingly frustrated with the app. My activity points keep disappearing (earning 15 points from Fitbit one day, then they disappear two days later). I also find it hard when trying to add in foods, especially from a restaurant - the choices are just not present. I think that for what is paid monthly, tracking should be much easier.

I wanted to use the app to make this journey easier, but it has been one hurdle after another.

Reason for my success

I have tried WW multiple times with little success due to constantly having to look foods up in a book and then writing it in a tracker. I would get frustrated and give up. With this app it is so easy to track and use I am finally losing!!!!

Love WW

I love the app because it is convenient and it keeps me accountable all day. I’m able to check point in the supermarket before purchasing items which is giving me a great advantage. I lost over 8 lbs without even stressing and I’m looking forward to losing another 8 in a few more months.

Tracking my mouth!

I love that I can stay within points by accounting for everything that goes in my mouth. Also being able to scan or search for foods allows me to plan my meals and sometimes re-route those plans due to unplanned in-between eatings.

Loving it

I love the way you can do everything on this app I find it convenient to find food and all the points in 1 place and its easy to use and it makes it very easy to follow the program . I been a life time member and this program has been awesome to follow ! You come a long way.

Back and dedicated!!

Weight watchers has always been something that works for me. I get to eat the foods I love whether I exercise or not, as long as I use portion control I’m good to go. I have always had excellent results using what I phrased “being a countologist”! Excited to see my results from beginning and beyond!

Great program & easy to use

The way the program is set up it’s an easy way to lose weight a little bit at a time. You gradually change your eating habits and track your intake as points. This helps show you how are you doing each day, each week, etc. -Bruce B

It really works....so easy!

Losing weight never felt so uncomplicated and WW let’s you eat for a lifetime. Most diets are difficult as it’s not easy to stay on them beyond hitting your goals. WW allows you to manage a normal lifestyle....eat pizza, burgers, bbq, etc and all veggies as well as fruits are 0 points. It is the best plan out there hands down.

A suggestion

Maybe I can already do this, but haven’t figured out how, but I would like to be able to see recipes that other people have built in the recipe builder so that I don’t have to repeat one that is already there. Other than that, I love all the new updates to the app.

Good App!

This App does most of what I hoped it would to help me with my Weight Watchers goals. I would really like to see a print function for recipes to help with weekly meal planning. I would also like to have the ability to create shopping lists that I can send to Walmart for curbside pickup like eMeals can do. Otherwise , it’s great!

Simple and Easy

If I’d known it was this easy I would’ve done it along time ago, this is about the easiest way I’ve ever dieted in my life it’s simple every single thing is included, there’s nothing special that you have to do or buy, I just love it and I’ve already lost 5 pounds in less than a week,

Woooooo Hoooooo! 😄

Love the WW app!

It’s all about accountability for me and this is what I’ve needed. I think twice before eating something I’m not suppose to when I see how many points something is. I used to be a runner and could eat anything I wanted to, not the case anymore. Love the recipes from WW and the point system period!

Best Program and App

I gained quite a lot of weight while on a medication and most medical professionals will say that medication weight gain is the hardest to lose. I'd tried many programs before today but WW is the only one that's worked for lasting results and the app makes it so easy to work the program.

App

I am just getting started with the app program and learning how to use it to my advantage. The information I have learned thus far is how to track and scan bar codes. These two items are great time savers so that is why I am giving the program great reviews. Excited to learn more.

Powerful app

The WW app is more robust than most. I love the barcode scan function that makes tracking so easy and the simple dashboard that lets me know right where I stand for the day. And the program works! I’ve struggled with weight all my life and have never had such good success as I am right now with WW.

Why I like using the weight watcher app

I always have it with me. When I prepare my meals I know immediately how many points are being used it allows me to better track my day. While shopping I can check points. Too many I put the item back on the shelf. It’s such a handy tool

ALWAYS keeps me going

I love this App!! It is the one external (outside my beautiful mind, heart and soul) consistent thing that doesn’t have an audible or visual opinion that keeps me on track - even on the days I trip and don’t track. Because I always know it’s there and ever since the day it rolled out. I keep comin’ back!

Input about so called improvement.

I’m sorry but the change is not beneficial to me but rather disadvantageous because in order to make entries to my eating log I must now scroll from right to left to select “Qiuck Add” to actually make entries.

Am I missing something?

Other than that, I like be the app.

Such an easy way to count calories

I love that I can scan barcodes on new foods to get the points value. The recipes and that you can look them up by point total is awesome too. This is the easiest way to do weight watchers IMO. You don’t have to go anywhere to weigh in and all the WW info at your fingertips.

Great Tool!

This app has improved over the last couple years but as others have noted still could use a few improvements such as not having to go back one day at a time if you forget to log something in. I love this app overall!

WW App

Love this app. From the ability to track my meals and activities. To searching for new recipe ideas and restaurants.

This tool has helped me stay the course as I continue on my weight lost journey of almost 60 pounds!

There is so much content and opportunity to learn, grow and change ones behavior.

Love the app!

I wish this would have been a thing when I did WW the first two times. Connect has been huge in my success on WW. I love that I can earn prizes for doing what I should be doing for success anyway - a nice incentive to keep at it. There is a ton of info on this app that I use and I find myself on the app a lot!

Lifesaver

I love this app. I could not have lost 22 pounds without it. I still have 25 to go and know I will be successful. The recipes are a life saver. I have my favorites now and know exactly what to get at the grocery store. I never thought I would be able to do it. But with the WW app I know I can eat healthy for the rest of my life.

Activity Point

ILOVE the app...the only thing I wish they could change is that when connected to Fitbit, don’t count activity points for just daily steps. I don’t feel like those should count towards exercise. At least I would like to be able to delete them.

Fantastic App

I have been using the app for close to a year in total. I find it very useful and a great tool to have on hand at any given moment. Having the app gives me the ability check out foods I am considering and have questions about. The best word I can give to describe this app is a valued Tool.

Love the app BUT

I do love the app but wish you could sometimes just put the name of the food in but not points. Sometimes you want a list of foods you ate but were celebrating, want to know what you ate but did not keep track of points. Would be nice to have section on bottom of day to just list foods you ate. Otherwise I am pretty happy with how well it does.

App review

I wish that there were more basic food options at the top of the lists, or possibly make it possible to type a more detailed food description for points values; otherwise everything is so simple and easy to use!

Also the options are there for you if you choose to use them!

Love it so far

I’m loving WW! It’s so easy to start and use. Easiest process for tracking food, sleep and exercise. It pairs easily with my Apple Watch too! Getting used to 16 purple points has been a challenge. It’s eye opening to see just how many points are in some foods I previously thought were good. Love the 300 zero point foods.

Really works and makes tracking sooo easy

Nice to use an app that delivers. Still evolving but right out of the gate this was a big winner for all of us who lived through the days of writing it all down. Super easy to adjust portions and correct posting to wrong day or meal. Thanks whoever did the work on this one. 👍🏼

The points calculator is terrible

If you can’t find an item in the search to use the points, i’m on the website and only have to know calories fat saturated fat sugar and proteins to get a calculation for points. I tried this feature in the app, it doesn’t work. You have to know everything on the nutrition label and if you don’t calculate it for you. I work at a college cafeteria and don’t have full access to their nutritional labels, this leaves me having to guess. I request that WW synchronize this with the website feature ASAP.

Like the app but it needs tweaking

I like the app and use it daily but there are a few glitchy things. It never knows when it’s a new day and I often end up entering food on the wrong day without realizing it and have to go back and figure out where the food is entered. Lots of basic foods still aren’t in the database. I wish recipes allowed you to give serving sizes and not just number of servings.

WW

The WW app is a very good tool for losing weight. It keeps you accountable for the food you eat. It is full of recipes, information, and also keeps you aware of exercise and activities. It has a rewards system, and media to help you keep in touch with others that are using this app also. I like the app and enjoy the people contacts I have made..

Love

I wish that there was a better landscape of foods already included, especially from restaurants like Pret a Manger and more ethnic foods. Dim sum, Korean, Jamaican. They are there, but it would be great to have a stronger range. Maybe you could partner with Trader Joe’s and/or Whole Foods to have all of these foods loaded in like you do with the restaurants.

Also more Activ! So great!

It's easier than paper..

Some of the changes that were made over the past year (?) or so have made it more cumbersome to track points. It used to be able to track activities but now it's one long list. Still, I'll take it over use pen & paper.

Food For All Occasions

This app gives you a quick review of the foods that you can eat and the point value. It helps you decide whether you really want to make that food choice. It is a great tool to use for all occasions.

The app is really good when you are aware of the activities that you can use to count your points and other choices.

Tracking easier

Tracking points is essential to success with losing weight, but it's been so time-consuming in the past that I've given up tracking and, of course, gained weight back. The WW app makes it as easy as possible to track and even has restaurants' points! I love it!!

Carol

Louisville, KY

Better than I anticipated

I joined to support my spouse - who loves the WW program and app. I find the tracking MUCH more useful than I thought it would be and the recipes and ideas for what’s in my fridge are a game changer for the at-home cook. It does change the way we cook and eat which is what is needed in our home.

Easy to track

Since there are so many recipes already included as well as the barcode scanner it is so easy to track your food even if making from scratch. Also I love having access to all the recipes already calculating points.

Best food app ever!

I’ve been using the app to make daily menus for a year now for my husband and myself. He has lost 40 pounds and me 35. Still haven’t seen the end of the recipes! The majority of recipes are delicious! Don’t know how I would maintain my weight loss without it! It’s my go-to app for making grocery lists!

Great app

This app makes being with WW in this day and age so easy. It’s a breeze to track. Getting ideas, recipes and staying connected helps to make it all happen. I am enjoying my time with WW, and finally plan on making it my way of life. Can’t wait to be lifetime. No more quitting and starting up again.

If You Haven’t Checked Out WW In a While...

If you haven’t checked WW in a while you must again and their app makes it so very easy. Last time I tried WW was 1995 so point is a new method. The app makes learning so easy. I love having the ability to scan. Heck I love the 3 options of plans available. Just love the app.

Weight Watchers App Review

Always loved the app on my IPhone until this week! My list of favorites on my app is no longer in alphabetical order and it has been like this for a week! Extremely frustrating! When will this be fixed? Thanks for the great app up until now.

Great App, could use more foods/restaurants.

Overall, this is a great app. I love that it automatically counts activity from a connected fitness tracker (I use Fitbit, but used an Apple Watch in the past). Only negative I can think of (and it’s not really a negative) is that there are some restaurants and foods that they don’t have that I can find using MyFitnessPal, but it’s not too horrible.

WW rocks!

I really love that the app finally includes water and sleep tracking! Wish I could put in the actual ounces each time instead of having to preselect only one size for the day. The articles are interesting and helpful. Most of all I like how easy it makes tracking food.

NOT A DIET!!!!

I love the app, I love the program.

I am not an app savvy person, but I knew I did not want to go to meetings.

I am 55 years old have been on a gazillion diets, none of which worked the day after I started them I was starving or at least that’s what I told myself.

Not with this plan, I’ve lost 80 lbs and have maybe 20 lbs to go!!

WW App is Very Helpful!

I find this app easy to use and essential for tracking in the WW program. The large food database is great and the barcode scan makes recording many foods so quick and easy. Plus it’s always a thrill when the food I want to record turns out to have zero points!

Makes WW easy!

Tracking food and scanning barcodes at your fingertips while grocery shopping makes planning and tracking what you eat doable in real time! The Connect and articles, movement, meditation and wellness complete looking at taking care of the whole person. WW mobile is with me 24/7!

Great accountability

I really like this app. It has been instrumental in my almost 40 lbs weight loss. Things I would change. More flexibility to customize your home dashboard screen; update context daily; and include all the recipes featured in the daily emails in the app. Frustrating to see one in email and on website and not be able to save it in the app.

Love the app

It’s great and easy to use, love the scanning feature too. Have lost 20 pounds so far! The only thing is I wish was better was that the restaurant feature was a bit more expanded with more restaurants and the actual restaurant food or drink items at each restaurant listing were alphabetized.

Coming back a dinosaur

I am a lifetime member! Lost 168 lbs but gained it all back due to many thing but NOT WW!!! If I had come back earlier it may have less weight to lose because this program has changed for the SO MUCH BETTER!!!! I Love It!!!! Thank You For staying around WW! I need you more than I ever thought I did! Success will be with WW by my side!

Fluffy not Fat

Most times I love the app. I love being able to use the scanner and track but I’m not always able to track snacks. But it goes on a meal so it’s not a big deal. I’ve always done meetings in the past but am hoping to learn my way around. We live in the mountains so I’m not able to go to meetings.

Importing Recipes

My husband uses My Fitness Pal and it has a feature where he can put in a recipe’s web address and it imports the ingredients and directions. Then he can look them over and quickly change any mistakes before saving it. This saves a lot of time when he builds a new recipe. WW’s app should look into adding a feature like this.

These are great suggestions! Thank you for taking the time to submit your feedback.

-Weight Watchers Customer Care-

Help this situation

I love this app! Easy to track and get around. One thing that frustrates me is that when tracking a meal you have to be sure and check after each search that the meal you intend to post to is selected. I wish it would stay on that meal until changed for the next one and not on each ingredient search

Essential & Awesome

I love the WW app! It makes staying on program so easy & it has everything that you could possibly need - from tracking your meals & activity, to recipes, exercises, relaxation techniques, restaurant meal points, articles to help you stay on track, to support from other members! It is so very, very, helpful!

Gets better and better!

I use this app everyday! It’s more than just a tracking tool. It’s a connection point to so many other resources and support. It’s been my go to. I have one suggestion for an update. When meal tracking, please allow us to pick multiple items at a time and pick a previous meal by date. Thank you!

Love that App!

Love this app & program!

But beware... if you plan to use it the way it’s supposed to be used make sure to sign up for WW through their website & not the in-app purchase otherwise you won’t qualify for certain perks of the program. (Found this out the hard way)

Happy weight loss!

It WORKS!

A coworker lost 56 pounds in about a year using WW Mobile. I've been trying to lose forty pounds for four years, with no success. If you track your foods and don't cheat, this program teaches you to fill up on the free stuff and plan your eating. Common sense, yes. But the app defines the food value, and it's up to us from there. Talk to me July 1st.

Love the App

The App helps me every day. I depend on it more and more especially now that all meetings are virtual. I love the addition of water intake documentation. I use the recipe s and I create recipes. I do wish a picture of the food could be added. I also wish I could more than 1 or 2 pictures on connect at a time

It Works When You Work It!

This app is phenomenal and I’ve lost 50 lbs and kept it off within about 5lbs! When I work the WW program the weight comes off! It’s super easy and they have a plan for each persons needs! My husband and best friend have also lost 50lbs and kept it off! Now my sister and her BFF use WW as well!

Blue Dots

I love many aspects of the app! One change that I would like to see is with the tracking.

If you tracked and even went beyond your allotment of points, perhaps a blue circle should show. Right now, you get no credit for tracking everything even if you went over. The circle would indicate the credit for tracking.

Diana Dunham

Huge Asset

I LOVE the app. It’s a huge asset to me in my journey. I love being able to easily keep up with my points, find new recipes, figure out how many points are in items at the grocery store and what things I can eat when going out to a restaurant. It’s so user friendly and invaluable in my opinion.

The support is incredible! I’ve been at Lifetime for over 3 years!

My coach Linda on Wednesday morning is outstanding! I wouldn’t have made it without her. The guides at check-in are incredible as well. I have a wonderful group of WW ladies and gentlemen who have become good friends and I look forward to our workshops every week!!!

WW is the way to live

After many years of not eating right I finally came back. I have now lost a little less than 60 lbs in 15 months and feeling better than I have in years. I still have a ways to go to reach goal but looking forward to making it there.

My companion

This app is the best part of being a member of WW. It helps me so much on my journey. I use it for everything I will or have to eat, even helps me with calculating point value on my own recipes. I use it for walking workouts with the coaching. I’m on a long journey to my goal, but I have this tool to help me succeed. I love it. Thank you.

Learn to love the app

The app helps keep me on track. It’s on my phone so it’s always at the ready wherever I am. I can look up a food before I eat it to know if I’m staying in my point zone. I take it to the grocery store and scan new times. Connect is nice to hear others stories. I’m a big fan of the app!

Frustrated with parts of app

I used to love this app but, either it’s changed or my iPhone10 compatibility doesn't support some of the features (or its me🥴). I can’t get the “fitness” to be specific. I can’t get it to offer different “aerobics”. It’s intensity or low impact. All I get is “ aerobics”. There’s a quite the difference in fitness points.

Plus, it’s not compatible with my VeryFitPro watch. 😖

If I’m wrong about any of this, please tell me how to fix.

I LOVE this app!

Monitoring my weight loss has never been so easy! I feel like this allows me to stay on point with with my new lifestyle as it relates to healthier eating and being more mindful of fitness through activity and tracking food consumption. I’m down 10 lbs and can’t wait to be down even more.

Amazing app

I love how it helps me track, scan, offers new recipes, new information and gives me control of tracking and being responsible for my intake. I love how it syncs with my Fitbit. I am making progress like never before. I am going for my goal and finally taking control over my health and appearance.

Love WW

The app makes it so easy to stick to a plan. I love being able to look up recipes, record meals, look up points so easily, track exercise... there’s so much it can do! The app is why I was able to stick with the plan and reach my goal so quickly. So much better than the old way!

Easy to use and track

I love the features of this app. It is easy to use and track my points/food. This is a big help! Tracking on the go and so many already calculated foods (using the bar code(s)) also makes grocery shopping/choices easier to make.

Live the app

If I weren’t tracking my points during the holiday I’d be eating as badly as I used to. I have no desire to go backwards. Love the app. It’s so helpful. Can’t wait to get back to my Tuesday meeting with our coach Nancy. Really going to need her and the group support.

Partake of this wonderful time of year and just be mindful 😊

Happy Holidays everyone!🎄🎁

Life- changing app!

Seriously, this WW app has invigorated me for the past few months. Not only can I record my dietary and fitness info, I can utilize the barcode scanner anytime I’m food shopping and can connect with my peers anytime. If I had to chose only 1 app and had to delete all others, this WW app is the only one I’d keep.

Use the app every day. Love it.

Can’t survive without the WW APP.

I use it at the store. Would like to see more restaurants listed although I know how to go to website and figure out points.

Ditto to comments above. I am a daily tracker and without this useful tool I could lose sight of what goes into my mouth. And monitors my exercise.

Easy to use

This app helps me keep effectively track my food intake along with being an effective tool for planning out my day. This results in assisting with proper food choices and quantities in order to stay within your assigned points. It forces you in a way to make healthy food choices.

Love.

It’s really helps you work the program. I remember the pen and paper days, this app makes calculating and tracking super simple. It also has a much more intuitive interface than other tracking programs.

Note to developers: It would be great if we could use the 3D Touch functionality to pull of the barcode quick!

Makes eating on the go and grocery shopping easy!

I find myself checking the app alllll the time. It keeps me from making an unknown mistake and blowing my points. I also love that it syncs with my Apple phone/watch and keeps track of my activity level. No more guessing on how active I was! Thank you!

WW to the rescue!

This marvelous app makes doing WW online possible! It is always there, 24/7. I almost don’t mind tracking my food! This app takes the tracking almost painless. Even people who attend meetings get great use from this app. For all of us, this app can track out exercises and even our weight!

Great Recipes and Restaurant Information

Points values for many restaurants, wonderful recipes to provide variety. I always hated to track before but the app makes it easy and it becomes almost like a game for me. The scanning option to scan UPC codes on food packaging has helped to keep me on track.

WW App useful with some hiccups

I use the WW app daily. I love the ability to search, scan or input my foods.

I do wish the regularly used choices did not go away over a weeks time.

I love that my Fitbit and WW app sync! So helpful.

I have found lately that the bar coding does not work.

I will continue to use and enjoy! Thanks.

So Technologically intricate and helpful

They did a lot of work on this app because it was amazing, and I still don’t know even half of what it does.

All I know is that it keeps me straight and focused, and it’s so helpful to be able to use the restaurant part of it so you can see what’s within your points. Very cool.

Happy Happy Person

I have been a WW member for 49 years off and on never reaching goal.

With this app which is new to me helps me stay on track. Every night I list everything, but if I know I’m going out and know what restaurant I pull up there menu and plan accordingly. It’s so much easier, no more writing down. Love it!!

Great app and program! Could use a few improvements.

Very useful and helpful. Easy to maneuver although there is room improvement such as being able to print your daily, weekly or monthly meals. Just wish you could print meals. That would be very helpful.

Good but could be better

I like the app but I really think the My Fitness Pal app is better and its free. They have a feature that imports recipes so you don’t have to manually add recipes you find online. The search tool could be a lot better. It pulls up things that aren’t even close to what I’m typing. Overall, it’s good but like I said it could be better.

Great app for tracking points

The WW app is easy to navigate and really makes it easy to track my daily points. I especially like being able to scan products for their number of points. Also like having a list of a restaurant's foods point at my finger tips.

Best Weight Loss App Ever!

I have used several apps over the years & was always opposed to point counting! No more! This WW app is worth every penny & so easy to navigate. A ton of foods are already logged & I love that I can use foods created by other users like those from my local grocery store. Already down 13 lbs & going strong!

Connect with this app leads to weight loss

I love this app and find its components are really creating a healthier mindset. Finding my foods to track is pretty easy. I love the ability to create a recipe from my own eating behaviors for future tracking. The activities are a bit restrictive but I can usually find something comparable.

Healthful guidance

The WW point system is teaching me how to eat. Now, while I know a lot about nutrition, I’ve been unable to shed the 30 pounds that have me hovering on the edge of obesity. The points help me make healthy food choices, pay attention to portion sizes, and lose the weight (9 lbs in 10 weeks). Thank you, WW, for this simple-to-follow system.

WW lifetime

I love this app, it’s kept me on track. I love the scan bar that can scan your food in the grocery store when your buying, it’s helped in restaurants, just look up the name and you can pick from the list on how many points your looking for. I save my points for desserts 🤗 excellent app

Great app

It gives nice access to the WW community. I wish it included an option to track calories also, as this would help people who eat a lot of zero point foods to track potential problems with their diet. Having a way to track BMI and/or measurements would also be nice.

Everything I need!

Easy to follow plan and great recipes. Also point value for restaurant meals makes it easy to stay on plan. Added plus is the Connect group and the new groups recently created so one can relate more easily to posts.

With the added Aaptiv exercise and meditation, this app is rocking the whole wellness scene.

App problem

Rejoined recently and gotta say a few months ago this app was way better... won’t update Fitbit every day I have to delete then reconnect my Fitbit to get my points and the navigation was sooo much better also ... this is frustrating seeing how I only do the online version.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

On Track

The WW app keeps me focused on what and how much I am eating and I hold myself accountable. It allows me to scan items in the store before I purchase them to determine if it’s “worth it”. With my fit bit app it encourages me to stay active. Checking the restaurant menu before we go is a huge benefit. I use this app daily.

So easy to track everything!

This is my second time using a weight watchers app. It’s been several years, and the improvements made are tremendous. It makes it so easy to track all of my food all Day long. Not having to manually calculate points is a lifesaver!

Love WW app

This is one of the best apps I’ve ever had. Love to Create recipes to keep in points as well as choose from WW recipes. It all keeps me cooking better and feeling better.

Love the restaurant section too. I can go out and have a meal without feeling like “odd person out”!!

If I want to see what’s going on in the WW community I can do that too 👍

Sure makes life easy!

I love, love the app, especially the barcode scanner and the recipe builder. The barcode scanner makes grocery shopping quick and simple. The recipe builder makes it possible to trim old favorite recipes to fit into your new lifestyle. There is no better way to support weight loss than this!

Love tracker

I have joined WW a few different times and I do best if I have the app to keep track. It makes it so easy when u can scan everything to know if it’s worthy of buying at the store or if you should eat something. Love it!! The only thing I wish it had was to keep track of water intake.

Still room for improvement

I like this app and see results while using it. They have made improvements with more brands in the database now, but I still wish they had more west coast brands in there. I’m constantly trying to look up restaurants in Oregon only to find they aren’t listed. It makes it very hard to track correctly.

App this

I love the WW app. It's helpful and easy to do!! Some of the items, I feel, need to be more accurate with the description, but overall, it's wonderful. For example, pizza.. if pizza comes cut in squares vs pie shaped.. the scanner is a great part too, especially when grocery shopping (when it works)!!! Love it; don't take it away ever!!

Love the app!

This new app makes following the program so easy. I’ve been far more successful this time around, being able to search restaurants and track points. I was also able to connect my fit bit with the app to track my activity. So easy!

Love it all except one thing.

If you pair your Apple Watch to have it track activity and get activity points, it can be inaccurate if you log a workout on your watch. It gives you points for the workout and then the steps as well. So if you do a running workout for 30 minutes, you may end up with 20+ points.

Love the upgrades!!

I love that we now get rewarded for logging out food, weight, and activity! It makes me want to stay on track to earn points and get awesome free prizes! And I love that the app pairs with my Apple Watch and I get activity points. It’s so easy to use and I’m getting great results and the best part...I’m full and eating delicious food!

Weight Watchers Works

I have had tremendous success with Weight Watchers and its easy-to-use phone app. I’ve lost 58 pounds thus far. The program is easy to live with. I get plenty to eat; I just track my points with the app and stay within my limit. It gives me a handy system that works great. I recommend it.

Helpful - often slow

This app makes it so easy to keep track of food! Sometimes it seems to lock up when searching for food items, and searching through activities isn’t always the easiest. With a little more work to fix these issues, I think this could be a 5-star app. 😊

WW

The app makes the program functional for me in my very busy life. I would never track my food if not for the app. Being able to search for items and points is great and I love the product scan option. This is a life changing program for long term use.

Makes it easy to eat healthier and track

Loving the ww app - super easy to track what you’re eating especially with the barcode scanner. I also like how it syncs with Fitbit so you can easily track activity too. Connect is great space to hear from others to stay motivated and find new recipe ideas.

Connect

I wish when you went on connect, there was a move to the top button instead of having to scroll all the way up to the beginning. Maybe there is and i am missing it. Otherwise love the app especially the scanner.

Love it

I have been a Weight Watcher on and off since 1980. It was very restrictive way back then. Oh my, if this up dated program and app was available then it would have been wonderful. For me the app takes the constant calculations and guess work out of preparing for choices I need to make. A huge thank you WW.

Needs ability to share/duplicate recipes

Overall a good app for following the ww program. Where they can improve is on 1) recipe sharing with others on the ww app 2) recipe duplication (sometimes I use the same basic recipe but change a few ingredients. It's a pain to hand to re-enter the recipe multilple times) 3) ability to import recipes off a website. Myfitnesspal has this functionality so I know it's possible.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes on your wellness journey.

--WW Customer Care--

Love WW online

Love, love, love the WW app. There is so much information & a ton of tools that make my life much easier on this journey!!

Thank you so very much for providing us with everything that is currently in this app.

I love going to weigh-in every week with Ms Ginny at The Westridge Shopping Center in Greensboro, NC. She is absolutely outstanding, encouraging, caring, & goes FAR beyond the call of duty!!! My leader, Linda, on Tuesday evenings at the same location is like no other leader, & every leader around the world should aspire to be more like Linda!!!

Thank you WW for caring about people, their health, and their well beings!! If I could rate you higher than a five, I would give you a TEN!!!

Easy tracking - couple improvements needed

It’s very easy to scan and track with this app. It connects well with apple health for tracking activity. I wish there was a way to import recipes, rather than entering in each ingredient separately. Maybe that’s a function on the pc version. All said, I use the app constantly and it’s been a great tool for my WW journey.

Great app! Program works if you work it!

Easy to navigate, convenient to have when you need it. It helps to work the program and if you work the program you’ll see results. I’ve lost 55lbs in 11 months. Highly recommend the app and the Weight Watchers program!

The app is great

The app has such a wide variety of foods that it’s easy to find things. I especially love the recipe creator. I always check any online recipes to verify the point value, and try to modify my old recipes to WW friendly ones.

One short coming-you need to find an easy way to log in water.

The APP was a decision maker

Friends noticed how much weight I had lost and they were leaning towards joining WW and as soon as she observed my use of the APP she immediately joined. Since she started she has lost more weight than she was expecting for the time she has been a member. She said seeing how easy it was to use was the deciding factor.

Good luck getting WW to stop charging you after you try to close account !

Love WW until you trying closing your account . It is a nightmare to get in touch with them and once I finally received an email they stated I would no longer have payments removed from my accounts. Got one today !!

We do apologize for your difficulties. If you are in need of further assistance with your account, please email us at ResolutionSupport@weightwatchers.com.

--WW Customer Care--

March 3 update

This program app is way too expensive to not work! Since the recent update the weight function glitches....only shows one number line, then sticks there, won't move back to tracker or any other feature. Come on WW! I'm sure you can hire the BEST programmers to fix this! Or refund my$180!!

Great app!

This is so much easier than the old trackers when we wrote our food out on paper. Love the barcode scanner but wish it was in an easier spot on the screen. After almost 10 years of yoyo-ing up and down, this has definitely helped me get back to my goal weight!

Love it and I would give it five stars but......

Love the app and I would give it five stars but I wish you could transfer meal items from different times of the day, it’s put everything in and it maybe breakfast and you want to transfer it to lunch but you have to start over! Other then that, it’s been great for tracking my meals and progress!

Unhappy with app

Since going to Free Style I can’t use the app. I hate free style so am trying to keep counting point the old way which just doesn’t work. Now I consider WW just a diet which is unsustainable forever. The old way has worked so well and I think I could continue it forever, but now I don’t have an app

Great app.

User friendly. Handy. Efficient. The updates keep making little adjustments that improve it. I love the frequent breakfasts, lunches, and dinners that were added. Not 5 stars because I would like to be able to access my tracker temporarily even when I can't connect to the Internet.

Day selection -please fix/improve

Would like to see improvement with the ability to select the day of the week, AND a default setting to automatically refresh to the current day.

I’ve had so many experiences with opening the app and it isn’t set to the current day. After spending significant time tracking everything, I then discover everything went to the wrong day and I have to start all over - VERY frustrating!

Thank you for sharing your feedback. We will pass this along to the correct individuals within our organization for review. To provide further feedback or to receive additional assistance, please email ResolutionSupport@weightwatchers.com.

Very handy app

There have been many improvements to the WW program and the app since it first came out 10 years or more ago. It’s worth using, for tracking food and activity and searching foods, recipes and restaurants. The database is huge, rarely do I ever have to enter a new food on my own. Love it.

Game changer

I love the app. I am a lifetime member and have been involved in weight watchers for the last 30 years off and on 😜 and even worked for them for a while. The app is a game changer for me when it comes to tracking. I love how I can create WW recipes from any of my recipes and know exactly what I am eating with no guessing

Lynda Draudt

Love the app! So easy to track, which makes me stay on target. The only down side of weight watchers is the cost. When I talk to my friends, coworkers or others I get good for you wish I could go, but I can’t afford the weekly fees. Weight comes off slowly and the average person won’t continue to pay if they don’t see results which justify the costs.

User Feedback

I enjoy the WW app and find it easy to use. I visit Connect frequently and find myself begging for a button to return to the top so I don’t have to scroll my way back up. Also, it would be great to be able to access the Recipe Builder in the app. Overall, nice work, but would love to see some additional user friendly updates.

So many problems

There are so many problems with this app. It’s never up to date. It crashes a lot. You would think that with all the money they charge for their services that they would spend some on fixing all the problems!!!

Recipe builder does not work

My recipe builder on my app has not worked for over a month! I was told it would be fixed with the next Apple update. My phone updated 2 days ago and the recipe builder still doesn’t work. Even after uninstalling and reinstalling the app. Very disappointed.

Wish u could add calories for curious minds

It’s easy to scan and keep track and use before u purchase In Stores. I wish it could add up calories even though no counted on WW it would be a good feature for those like myself that eat a lot of zero points to pay attn to the volume I’m consuming

Suggestions

I love the app, but it would be so helpful if when you pull up a restaurant to be able to sort by #of points. That way we could automatically see what has the lowest #of point when we are at a restaurant vs having to search each item individually

The WW app

I find the app very easy to use and handy in figuring out the points for foods/drinks. In the grocery store I can use it to determine the point value of many foods right there in the store. This exercise has lead me to try many new lower point options that I would not have discovered otherwise!

Newest version is awful

WW pushing more and more toward mobile and away from a desktop site has been a steady descent into frustration and buggy interfaces. And now, they've decided to remove even more functionality with their latest hellscape edition of Connect. No more ability to filter for posts or see things in chronological order. It's a steaming pile of $&@! trying to be a hip social media site instead of a functional health and weight loss app.

I am seriously reconsidering my monthly subscription with this latest change.

We deeply apologize for any trouble our recent Connect update has caused. The current changes you are seeing are only temporary. We are running a test experiment from July 2 to July 16, 2018. If you are wanting to view just the posts from those you follow, you can do so by: Selecting your Connect Profile > Selecting Following underneath your Connect Username > Selecting the member’s profile you are wishing to view. We appreciate your patience. We wish you the best success.

-Weight Watchers Customer Care-

Love it

I love keeping track of what I eat. It keeps me honest( or more honest) I also really think the scanner is so helpful in the grocery to choose the brand that has the lowest points. I love corn and fruit and I feel like I am cheating when I’m not. I have been a chronic weight watcher dropout over the years but not this time.

Joanne ....Beaverton, OR

Sort inside restaurant list

I love the functionality of the app. The one missing piece is having to scroll through all the food inside restaurants to find the lower point foods. It would be great to be able to put in high to low or low to high within restaurant tab. The smart points tab that is in order is not that functional.

The old app was better

I understand “branding” and how the old app needed to be updated with Weight Watchers’ new name. (Gasp! I called it the old name. Same animal, though.)

What makes me dizzy about the new app is that my walking points don’t count for a hill of beans (or “activity points”) the way they used to in the old app. Also, the app tried to recommend an activity goal for me, and that AI calculation did not nearly match what I knew to be best for me.

Good way to screw up a good app, WW (or whatever the corporate name is).

Log in

App requires me to log in everyday. I've contacted support many times and they have no fix although they try to tell you they do but the next day it starts all over again having to log in. Other improvements have been good but FIX the log in issue! Please!!

Love this WW app

I would not be near as good at tracking and staying on the plan if it was not for this great app. I especially love being able to put in nutritional content to know points at restaurants and such. Many restaurants that aren't in our app have the nutritional content of their food if you just ask.

See LisaBeecare

I agree 100% with her review. Connect is best thing on app but needs work. One think I would like is to be able to favorite a post and save it. There is no way to do that.

Also I would like ability to NOT put weigh in weekly. We all use it differently and I weight every other week. The table view of the app shows blanks on the weeks I don't have weigh ins.

Fantastic!

I like how easy it is to use, especially the scanning feature. I have entered a lot of recipes and it makes it really easy to figure out points per serving. As I enter my weight and it's going down, it automatically adjust my daily points limit. They did a great job with this app!

Easy to use!

Joined weight watchers just over a year ago, and I find this app very easy to use. I have been able to find most every food I've looked for. I like how it syncs with my Fitbit.

One thing I would like to see is the ability at the end of the day look at how I’ve done nutritionally. For instance, how much protein have I had today or how much sodium did I consume.

Better

The WW app is VERY easy to use and really keeps me on track to losing weight. Recommendations: It would be nice if their was a way to 1) track liquid consumption as well as healthy eating practices such as 2) tracking consumption of fruits, dairy, vegetables, vitamins etc. Tracking points is important but it should encourage healthy eating practices. 3) PLEASE make it possible to scan ingredients when you create a recipe.

Great but needs a few tweaks

This is a great app... but it would make the lives of us recipe builder users if the barcode scanner was included in this feature. Also, being able to import recipes to this app feature would be fantastic, as well as, a share feature between paid app users to share their personal recipes. 🙂

Can’t scan or track

After this latest update I can’t scan or track without it telling me I don’t have WiFi connection. I have cellular data it sure be able to use even if WiFi is out. Get it together WW. What use is the app that I’m paying for if I’m not able to track?

Easy to Navigate

The app is pretty self explanatory and user friendly. Not complicated at all. I only rated it 3 stars because I don’t think the food database is robust/ diverse enough. I feel like I’m constantly adding new foods, choosing a close enough substitute, or not tracking because I can’t find something. Not ideal.

Love !!!!!

I’ve been able to maintain my weight loss for 2 years because of this app. The convenience of the app makes it easy to track your food, exercise & sleep. The scanning bar is awesome, so you can scan at the store before you buy, to determine how many points a serving is.

So easy to track!

I have been using the app since it was first available. When I follow the plan I can see the results and trace unplanned weight gains back to the source. It’s easy to use and keeps me on track. My only problem lately has been putting amounts into the recipe builder.

Great app keeps please do not upgrade my version to the next version track

Only reason I stay on program. Repeat previous comments. Only reason I’ve been successful for 4 months. I’m at and will my goal weight. App really allows and empowers me to accept responsibility for my goals.

But…

Sometimes it doesn’t load to the next day and I have to totally close out, close the app, and start over. Also, I don’t understand why if you have two of something in the same meal, say glasses of wine, it adds an extra point?? Other than that, I like it.

Weight watchers app

I think the app is very helpful and even helps when you are grocery shopping to help you figure out what you shouldn’t buy. The problem for me is I use WW cookbooks and handouts from the meeting and none of the recipes are not entered in the app You should be able to enter the points for the recipe just by entering the recipe name or add a barcode to add it.

Fabu-Lusciuos App🤩

This app is loaded! You can use as much or as little as you need. However, take time to browse it at least weekly. So many surprises to increase your success, including recipes, mindset words of wisdom & encouragement, activity videos to keep you motivated, & most of all a community of other WW members! Thanks, WW Team!

Convenience

I wish a few more features of the website were available on the app, i.e. activity points. And sometimes when I type in a general term it only gives a few options none of which is the one I'm looking for. But the convenience of it simply cannot be beat. And how fun is that bar scanner.

Easy to use, easy to lose!

The WW app is great. I have been to WW before, at in person sessions, which were fabulous, but this time I am using just the app. It is easy and straightforward to use and I found that in one day, I was back to tracking and in no time, I was starting to lose weight.

Love those dials!

I love this app. I also appreciate that those who are working to improve the app actually listen to the users. I have seen many improvements. Especially appreciate the addition of the dial on number of servings in the recipe section. Thanks for making this journey easier.

love this app version

this is the best version of the app ever. Been along time WW member. one thing I would love to see is that the blue dot calendar could be click able. So you could scroll to a month and then be able to click the day and see what you ate that day. just a thought.

Love the app

I am visually impaired, and the voice over on my iPhone makes it very easy to use this app. I love having something that works so well for me, and makes my weight loss journey easier. It's easy to use and very accessible. I highly recommend it for anyone, especially someone with vision loss.

Older and reformed weight watcher

I have been off and on weightwatchers for 30 years. As I get older I know if I stop tracking I get off track. I love how weight watchers encourages me to come back on track. Unlike 30 years ago when I attended a weekly class I do not feel judgement only support.

WW app is very helpful when I’m dining out!

I love being able to plan what I will order when dining out. I would like to suggest an improvement in the restaurant options, though. It would be great to be able to customize an order by, for instance, removing cheese or condiments from a sandwich or toppings on a salad.

Part of My Life!

The WW App has become part of my life! I check my cell phone for emails every few hours, and it is very easy to track or plan my food and points. I am still learning all of the gifts that the app gives, and that is fun. Always something new to help on this journey!

Stay on Program with the App

I love the ability to look up almost any food, the ability to scan in new foods with the scanner, and the ease of tracking. It makes tracking almost enjoyable, and tracking is a key to success with Weight Watchers.

A great app

For me, the only effective weight loss occurs when I get obsessive about recording everything I eat. The WW app makes it easy to record and to explore “what if’s” to stay within my daily points. The app also identifies zero point choices to help me feel satisfied without adding calories.

Could we get blue dots for daily exercise like we do for food.

Just wish we could track water like we used to. What about being able to track measurements if you want in the app since the scale isn’t the only way to measure success. Maybe at a WW meetings, measurements could be taken.

Keeps me accountable

I’m using my WW app many times during the day. I’m tracking and earning “wins.” I track my breakfast, lunch, dinner, snacks, and water. I’m putting in my recipes and keeping track of my Smartpoints. I’m tracking my daily activity and my sleep. It’s been a great benefit and I’ve gotten some great gifts through my rewards.

Great tracker

I love how easy the app is to track. It remembers frequent meals and food choices so I’m not always typing. The camera is good for scanning grocery items on the go. It also works well with my Fitbit for recording activity. I just wish it could store my lifetime barcode for quick check ins at WW meetings.

Tracking

Tracking food after making a choice could be easier. Need to choose ”today” at least 2 times for choices to go into correct meal catagory Also could use more detail on what the activity points can be traded for.

I love the WW app

I really love the WW app because: - it keeps me tracking - by tracking I remain accountable to myself - all the online restaurant menu items helps eliminate guesswork when eating out - the weight tracker keeps me going I’m only 6 lbs away to my goal but, I plan to maintain my online membership for all the benefits of the app.

Exercise

I like the app but the activity part I would like to see more of me doing exercises not these well fit people who can do the moves without any difficulty I would also see them show what you can do in case you can’t do the moves the way they do them

Kept me on track for 4 years now

Every time I start to slip and gain weight, I go back to tracking and it’s kept me at goal. I remember the old days of WW and tracking on paper. This app is revolutionary and the updates are timely. Not much I can’t find when I scan. Love the Restaurants feature.

Better than EVER!

This is THE best program and app to use for weight loss and maintaining a healthy, nourished and balanced lifestyle. The updates keep getting better, and the opportunities to explore all dietary and exercise options is mind blowing. From the simplicity of being a beginner, to growing and exploring new ideas in recipes and exercises.

Life Saver

I have done WW before with little success because it was difficult to use the trackers and keeping track in a log. The app has made it easy to do all of those things. It will be a year at goal this month. I use the app throughout the day every day. It keeps me accountable and at goal. Love WW!

App has been loading for 5 minutes

This app won't load. I've been waiting 5 minutes. I even restarted it and it still won't load. Please fix the bugs! I'd expect this from some small developer but a big company like WW should have their crap together.

It is great! Love it.

I love being able to look up foods for points and I love having the barcode to scan when I am in the grocery store. Nancy

I love being able to see the different recipes. Nancy

I love all the hints and information. NancyI

I love being able to get a lot of the recipes.

Nancy

I love the app. It keeps getting better with all the information and ways to keep working at staying on track.

I am so glad I can keep up with my food and activity, especially since we do not have the journal books anymore. Also, love getting hints and keeping us informed of what’s going on.

Easy to use and motivating!

The app makes it easy to track your meals and activity. It also keeps you motivated with different recipes and the WW community section. My only request is that it would list restaurant items in order of the best choices for points.

So much information!!

The WW app has so much information regarding foods, points value, delicious recipes and more! Motivating tips to keep you on track and exercise videos. Track your food, your activity, your sleep, your water - stay in control and feel successful!

And the coaches are terrific!

Great!

I credit the WW app with helping me recapture my lifetime goal and for staying within my goal range for over three years. I have tried numerous weight loss programs over the last 65 years and this one finally clicked. And the app was a great tool and continues to be a sense of encouragement and support to me. Thank you!

CAUTION

Be careful when signing up because you can get locked into memberships that will penalize you if you if you wish to change type of membership. Also,charms for weight loss are only sent to Digital Members...Studio members must physically attend studio to receive charm. There is NO PHONE numbers to call for help everything is done thru chats and one hand doesn’t know what the next is offering. JOIN I Track Bites for points and caloric/nutritional logging. A much healthier approach. Take it from this Nurse that has learned the hard way and robbed.

TrydandTrue

I love this WW app. This is my 3rd or 4th go at WW. The first time I met goal. But moved around. The last time I joined was the week before Christmas’19. Was doing great then COVID hit. That thrust me in to total dependence on the app and learned to Zoom! Now I don’t freak if I have to miss my studio meeting. The app works great as a resource for encouragement and meal ideas. I’m here to stay! 🤗

Awesome tools on this app!

Love using this while shopping, using the barcode point reading tool! Tracking is sooo easy, and finding points values for just about everything is so simple! I use this app numerous times every day, and I attribute the ease of getting to goal weight, and staying there, to the app!

Invaluable Resource

I love my WW App - it is a tremendous help to me. I am able to track all my food and have access to SP values in an instant. I love the barcode reader feature which helps me to make good choices when grocery shopping. I have done WW in the past - this app simplifies the program and is an invaluable resource. ❤️

Fabulous! Can totally help you reach your GOAL!

This program is the ONLY program you’ll ever need! Forget about all those other fad diets and limited programs! This is the ONE! I’ve been a WW member for 4 years, have lost 90 pounds and have for the first time in my life not gained the weight back!

Worth every penny and more!

Love this app!

This makes it unbelievably easy to track your points anywhere you are, this has been more effective than being in the gym 6 days a week. Also, the app is user friendly even for those who aren’t on their smart phones all day.

Great weight loss tool!

Everything is right at my fingertips! Once I got used to the difference between this and My Fitness Pal I was good to go!! Easy to navigate and I LOVE still getting to eat my favorite foods! After not having success with trying keto in my 40’s, WW has made my weight loss goals achievable again! ❤️

Weight watchers improvements

I am enjoying the new features that Weight Watchers is and has added the program. It gives its members so much more information, ideas and encouragement for their weight loss endeavors. It has helped me tweak my personal goals and keeps me focused. Keep up the good work.

What’s in your refrigerator?

I do not like how that pops up when I’m trying to track my food and it won’t let me track. I get frustrated with it. It should be a little lower and where the sleep or your activity points section is instead of popping up way up top

Super helpful but needs notes

Love the app. It’s super helpful to stay on track and stay motivated. Lots of east tasty recipes. I love the WW community feed where I can connect with other members. Giving it 4 stars because the only thing missing for me is a place to take notes in the app. Would love to jot down how I was feeling and what my wins/opportunities were for each day.

Tools for Success

This app puts the power of knowledge in your hand to make better choices. There are easy recipes, connection to a huge community and support for the days when you lose motivation!! Better than anything else I’ve tried!

My WW Life✝️❤️🙏🏻🎶🎚🎶🎚🎶

I am Absolutely Loving my Life and New Journey with WW👏🏽. It is Proving to be a Truly Helpful, Informative, Exciting, and Amazingly Loving New Addition To my Life and Way of Living and I am First Thankful to The Lord JESUS for Blessing me with this opportunity to be a part of the Family of WW Friend then I’d like to Thank WW for All it’s Benefits and Fabulously Gracious Staff and Marvelously Welcoming Member’s✝️❤️🙏🏻. Thank You, Brenda Riley (Mother Riley). All Glory To God For WW🎚🎶

WW new advertisement

A little confused about the new program advertised on tv. Are the groups available with my plan or is it an extra cost ? I realize coaching individual is a cost, however not sure I understand the team approach. Is it an additional cost or different cost al together ?

WW App

I’m loving the new features on the WW app!! It makes it some easy to track all your meals . Let’s you know how you’re doing & rewards you for tracking. Also, gives you words of encouragement & tailors articles to your interests. So many great ways to lose weight with WW. Thanks for creating such a useful tool .

LOVE WW and the App

I’ve had such great success with WW it’s amazing!! No foods are off limit. I’ve been able to lose weight while eating my favorite food and being limited in exercise for medical reasons. Wish I’d started earlier. It’s a lifestyle not a diet! If your thinking about using WW go for it, what've you got to lose BUT the weight??

WW is soo much more than weight loss!

WW offered a completely holistic plan that covers mindset, nutrition, exercise and sleep. The app is intuitive and easy to use. It’s so packed with features that I’m always learning something new. The best part however is Connect and the amazing community of supportive members who help you on your journey.

Love love the app

Love love love the app!! Helped me to loose 40 lb in 6 months! With out exercise. I thought to loose wait it is imposible , tried everything, always failed. Until a friend of mine recommended Weight watches, and woo ala it happened! The ice braked . The app is super easy to use and the best thing is a scanner, help you in the supermarket and at home .

Love this App! Love WW!

I’ve had the app since Oct. 2018. It’s so easy to use. The programming was so very thorough. You can scan almost anything, if not you can easily add in food with nutrition info & ingredients. Connect alone is so amazing, helpful and easy to use. I’ve lost nearly 25 lbs. since joining and this app has been crucial to my success.

Too much going on in the app

I love the fact that you can track points on your phone within the app, scan items, and track. But honestly the app has too much going on. There are so many suggestions and videos to watch or things to do that it’s overwhelming and hard to find the simple things. I love HOW WW works, but I don’t love how the app works. I cannot imagine that my parents, or people who are not tech savvy could figure this out. I wish it were more user friendly. Sometimes less is better.

Very useful

I find the app useful and usually easy to use. I particularly like being able to scan food and find their points while shopping.

I find the activities not always easy to add, especially when entering activities for previous days.

Love the app

I love the app so much only couple things I would like to see updated. I would like to be able to have it interact with my Fitbit app more (adding food/meals). The other thing that would be great is if you could edit the ingredients for recipes or restaurant dishes. For example if I get a sandwich that the restaurant adds mayonnaise and I substitute mustard or get without it.

love the WW app

this app helps me stay on track so i know exactly how many points i have for the day. its perfect if you’re a planner because you can plan your meals/points for the day, which is perfect if you’re saving them for a special occasion meal!! the WW app does all the work for you!! i don’t know how i did WW without it :)

Feeling like I’m going to do this

I can’t believe how switching to purple has improved my entire outlook on eating!! I use this app and scan everything!! The zero points has saved me from another failure. I’m so happy with all the hard work WW has put into their program!!! Thank you all👍💕

Really awesome

I tried WW before when it was still looking things up in a books wasn’t super successful. The app has made it so much easier to stick to the program and look up what I want to eat. I’ve been doing it for a month and already lost over 10 lbs.

Back on track

This app is just what I needed after going over goal for the first time in 3 years! Thanks, of course, to Covid and not being able to go to the gym. I am more mindful once again finding ways to exercise and eat properly. I am determined to get back to where I was pre-Covid! Thank you WW.

Improvements

There’s one thing I would like to see change. Every so often, I have enough points left at dinner to have something like ricearoni or pasta roni. You have the points calculated at ounces. It would be so much easier for me if you used “prepared 1/2 cup “ = ___ points”. You have to be a mathematician to figure the final points value out. I end up guessing.

Love All The Features Of This App

I use the app daily for helping me manage my weight. I love the lookup feature for so many foods and beverages. Also the restaurant look up and zero point tool is extremely helpful. The activity tracking feature keeps me motivated to move or exercise daily. Thank You WW

Awesome

I love this app♥️It makes my life so much easier when tracking (it’s at my fingertips) and when grocery shopping. I need to take more control with using all the tools the app has

***I wish connect on the computer was as easy to find my groups on as my phone is

This program has changed my life.

WW has changed my life. A big part of it is having the app scan barcodes and make it easy to track meals. I’ve lost 35 pounds.

It’s not 100% intuitive so you do have to use the guide. But once you can find things it’s easy to use. I wish I did a better job of bringing up my frequently used foods.

Extremely Helpful

Love the ease of tracking my meals. Love the ability to scan barcodes on items when shopping, etc. Love the restaurant guide and menu with points. Love everything about it! Just wish it would work all the time. It has been just sitting lately

Easy most of the time

Makes tracking food easy most of the time. But sometimes basic things are not available. For example today I wanted to log scrambled eggs, simple with nothing added, but the options available was scrambled eggs with butter, with toast and some other options that didn’t matched what I needed.

Great help!

Using this app is the easiest way for me to stay on track. Scanning products is a great way to make decisions when I resort to packaged foods. The data base of Whole Foods makes keeping track a breeze! I tried other apps and gave up because they were too much work on my part!

Works great and keeps me on track

The app works well, occasionally has issues with finding certain foods. Chat with a coach is a great feature. The online workouts are great. You can use airplay to work out with your favorite coaches on your TV. You might have a hard time deciding between Jonathan or Gabrielle Union in the celebrity workout section, both are fun

So easy to use.

Love making my decisions at the grocery store before purchasing an item.

I do all my scanning at the store and then mark the box with the points when I get home. I’ve even thought about doing it as I put it in my cart, but not sure that would be acceptable lol

Easy to use

I like this a lot more than those little paper booklets! Scan a food barcode or enter the nutrition info from a recipe and you can get the smart point values, and the connect feature is great for sharing photos and tips with other people in the program

On Track

The app really does help to keep me on track. It allows me to see what I’ve eaten and what changes that I may be able to make to help facilitate better health and weight loss. It also supplies encouragement as other people share their successes and struggles. I can’t say enough nice things about this app!

Love this App

The App is easy to use! I will recommend this app to anyone who is serious about changing their eating habits. And for those like me who are always on the go, the app will allow you to keep track of your food/drinks intake without taking away time from your busy schedule.

Keeps me on track

I’m maintaining my goal weight with the help of this app. It’s too easy to over eat when you’re not tracking. Having the app on my phone makes tracking a breeze. Since I cook most of the time it’s great to be able to add recipe ingredients to get the point count. Keep on trackin’!

Super convenient

Navigating this app is a snap! I use it every day, several times a day. It recognizes and stores your favorites after the very first repeat. It has thousands of items to choose from. I have tried to stump it and can't! Losing weight is made easier with this really handy app.

Invaluable tool for new Weight Watchers member

I just started with WW a few months ago, and I cannot imagine trying to manage my Points without this awesome app. The interface relatively easy to navigate. Overall, this app is an indispensable tool for anyone using WW. WW Connect is an invaluable inspiration within the app, too.

So easy!

This app is so easy to use! The ability to scan a food item and see the points and nutritional information is invaluable. There are thousands of foods to search for and most chain eateries have their food items in the search engine too. Love this app!

Getting a better version of myself!

I love the new WW program and app!! I took a chance and I feel good! It’s only been 30 days since I joined the program! The only regret is not starting sooner! I can enjoy all food groups and love weight in a healthy manner! The app makes this process so easy!!

Restaurants

My best recommendation is to further expand the food descriptions as far as what it includes. For instance mayo is a lot of points that people could get sandwich without but we don’t know the point value of the deleted items. People tend to eat out a lot and that tool could determine their success

Best program ever!!

I love this program!! So easy to follow and still live life to the fullest. You can go out to eat with friends with a little planning and still lose weight. The workshops are great and are very motivating! I also find the app very user friendly, and love the recipes and restaurant options too.

Super easy app keeps me on track!!

I love this app! I have met my goal, so even though I don’t use it as regularly as I used to, it has been a lifesaver to both keep me on track as well as sometimes to get me back in track for vacations and holidays. My mom and sister are now using it and love it, too!

WW APP

So easy to use , love having easy access to recipes , ideas etc. I love earning my wellness wins for tracking which I do everyday , it keeps me accountable. The scanner is great , and also being able to pre plan before going out to restaurants is so helpful . Thanks for making this App so easy to use !!

BabeMLB

Weight Watcher App has always been useful. And it is especially useful during the COVID-19 pandemic. I'm able to use activity tools to stay active, attend virtual meeting, exchange fitness ideas with many who are on the journey of health and well-being and maintain and enhance a healthy lifestyle. Well worth the small investment! I figure I'm worth it.

WW app

I find it very useful however for the past couple of days it has been acting up I try to track s snack and it shows up on the dinner points or I tried to track lunch and that showed up on breakfast very frustrating I wonder if others have experienced this

Easy to Use and Helpful

The WW app idle East to use and helped me get my weight on track. I like how quickly you can record meals.

I like simplicity of the points system. I love that I can choose zero point foods. That helped me get back to making healthy choices. And now my weight is getting on track.

WW Works

I joined last May and have lost over 40 pounds. My goal is to get my BMI out of the obese range and out of the overweight range and well into the normal range. I don’t ever want to have ‘the weight’ discussion at my annual physical again.

Getting close to maintenance instead of weight loss. A little scary but I feel like my best tool is the WW app.

Amazing program

The app is a game changer for the program. My only issue is the current update still has fussiness with auto refresh on the feed for Connect. I will be scrolling and shot back up to the top with new posts. Even with auto refresh disabled. I’ve checked, I’ve toggled it, too.

Keep up the great work. I really am grateful! I promise! ❤️

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

E-Z!!

Tracking is fool proof with the barcode scanner and the ability to save your favorites. Searching for one of the MANY wonderful and diverse recipes ensures success when you’re at a loss in the kitchen or need a sweet treat! Having everything at your fingertips in just a moment truly guarantees the ability to be successful with WW!

Every easy to use

Love this app👍🏼

Very easy to use and lot of encouragement.

I have access to making better choices to a healthier lifestyle without feeling deprived.

There aren’t any “can’t have items” more of here are some better options.

Love the zero point options - never could resist free💕

weight watchers

I started again after being away for several years, this version is easier to use and more complete. I am very pleased with scanning foods and so many foods already in the data base. I like the ability to build recipes from my mobile app. and to customize my workout information.

GLOJWWW

The only thing that I have trouble with is the barcode scanner. In all of the times I’ve used it, the food has only been found twice. It would be amazing if it worked more often, but I appreciate that there is also the option to create your own food. It would be a huge time saver if it worked!

Love the WW app and the program!

It’s easy to use and if you work the program the program will work for you! You won’t lose it as fast as you want (no one does) but if you continue to track your points and stay in the healthy eating zone you will lose!

Tracking is easy, love the scan feature

This app is great. It makes tracking easy by searching for or scanning foods. The activity tracker connects seamlessly to apple watch and for at home weigh ins, it connects to my Nokia Bluetooth Scale. Together, these features make enable mindfulness in food/activity choices.

My one complaint is that it doesn’t have the URL recipe imported like MyFitnessPal.

Great but UX could improve

Most nutrition Apps have an easy one click way to track water - this seems to be missing it. Also, I wish there was a way to remove all of the articles/banners so I can have easy access to things like zero point foods that I new to see in a pinch.

LOVE this app!

The WW app makes staying accountable so easy with a simple to use food tracker. I also love the social support I get from Connect. There are a few bugs that need to be worked out. Like when I post and try to add a hashtag and the app shuts down...

Overall, it’s definitely worth the investment in myself.

Lifetime member reinvigorated with upgrade

While I have always enjoyed the ww app, now that I have switched to the “purple plan” for 2020, the app seems to work better. On purple, I’m cooking more at home and the recipe builder is right there in clear view. In other words, the app seems easier and more intuitive on the purple plan.

TRACK FOOD button

It would be easier to get to it because you’d see it. I thought it used to be above???? I wish this was above to select instead of below the food choice so you don’t have to scroll up every time. I know it sounds minor, but when you use it a lot when tracking it just becomes annoying.

Love WW

Super easy to use, and I feel like I have control on this plan. Other calorie counting apps left me feeling hungry, but on the WW program I feel like I get enough. It really helps me make better choices and still allow myself room to eat treats

It would be nice to add a feature to track water and vitamin intake

Great app

I’ve been a weight watcher member off and on for over 40 years. The program is designed for healthy eating as well as losing weight. It works better and fits into my lifestyle than any other program I’ve tried. The app makes tracking food and activity very easy.

why no tracking reminders?

The tracking tools are great, but why can’t the WW app have tracking reminders? An older version of this app did that (“a screen reminder like ‘have you tracked your lunch?’”, etc and then you click the reminder to track - simple.) - my language learning app has this including others and not sure why you all can’t re-integrate this back into your app. Please add reminders as an opt-in option! This can’t be that hard.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

My WW App

Having this App has made SUCH a difference. EVERYTHING is easier. The scanner is a vital part of my shopping and tracking and I never want to be without it again. The App helps me feel connected and keeps me interested and on top of things. It feels like my own personal and private confidant/ assistant.

Been using the app several months now.

So easy to use and track everything. I’m not perfect at remembering to do it but the ideas stick.

I particularly like being able to scan food before buying to quickly check points.

So easy to use

I have joined weight watchers before about 8 times... 1st time using the app and I love it. Couldn’t be easier! Just what I need in my busy life to keep me on track and I don’t have to go to meetings. I also love being in touch with a coach and connecting with other members, to see their achievements .

Keeps me on track

The WW app works very well with easy to find foods and lots of time-saving features making tracking effortless and fun. Saving regular meals allows me to tap once to log several foods at the same time. The social feeds are helpful too - connecting with others for tips and motivation.

LOVE this app!

It keeps me on track throughout the day. The scanner makes tracking quick and easy, and it helps me to make better choices at the grocery store. I love using the recipe builder for all my old favorites, and I can see how some simple adjustments can bring the points down.

Beyond Impressed with the WW App!

I’m so impressed with the WW app! It has tons of features and does WAY more than I expected! It’s very user friendly and adds motivational touches to keep you on track. I especially love that I can type in a couple of ingredients (i.e. Chicken broccoli) and it will give me a slew of recipes to choose from.

New to ww

I have been using ww and the ww app for approximately 2 months.

Down over 20Lbs so far. YEAH!!!!

Also my blood sugar has dropped significantly and stayed down Double YEAH!!!!!!!

The only things I might change whenever you are looking at a meal (dinner) and you are looking for a most recent and swipe right the rest of the most recent change the order they are listed in. It would be easier if this would not change then because the items listed for a meal are generally listed together.

The search’s for food is a little challenging. It seems to bring up a lot of unrelated items within the search that you need to look through.

WW App

I just love your app! It keeps me totally on track with points along with other very helpful information such as recipes, testimonials and exercise tips. Very user friendly. I have been on your plan via the app for three (3) months now and have lost 30 lbs!! WooHoo

I will continue on my journey to obtain my goal.

Thank you WW!! 😊

Since my computer hates the site...

I am having a terrible time signing in on line. It tells me there is an error with the site; however it will very occasionally hook up. Anyway this site is perfect. I can record look up and find just about anything I want to. Good going

Love the WW App!

I am a repeat Weight Watchers member. I have never been as successful as I could because it was so much work figuring out the points. This app makes it so easy! I love how you can scan the item for the point value. Can look up restaurants, groups, recipes - and track your points! A very useful tool!

Repertoire of recipes

The app is becoming much more familiar with the variety of healthy recipes that are out there in the world. I love my favorite websites and would mostly turn to EmilyBites or Skinnytaste for recipes. However, recently the app is stepping up its game and becoming a much better resource for ethnic and creative recipes. Thank you Weight Watchers!!!

On Track and loving it!

I’m back on track after a year of slowly gaining weight. I am so glad I did not gain all the weight back. I saw a picture of myself on fb at my highest weight, and it got me motivated. Now I am feeling so good, eating healthy and nutritious food, exercising whenever I can, and feeling so positive about the future!

Gained knowledge. Lost weight. :)

I’ve never tried to lose weight in my life. ( Age 57). I just reached my initial goal of losing 20 pounds at weigh in this morning. I think the biggest thing I learned was portion control, and to stop snacking all day long. Now I’m going for a “stretch goal” of losing 10 additional pounds. That should put me at my ideal weight. :)

Everything you need to lose weight!

This app contains all the tools needed to follow the Weight Watchers plan. Food lists, restaurant lists, recipe creation, weight tracking as well as activity tracking containing interface ability with other popular apps like Fitbit and my Fitness Pal. A very capable and easy to use app.

Making losing weight simple:

This app is very helpful because I don’t have to look the food every time I need to know points I can just scan it quickly. I’m very thankful for this app. I thank weight watchers for this app because it makes things very very simple. It was a great idea. Yours truly, Pamela Redding

No more notepads

I was not really interested in using the app at first. I always wrote everything down in a small notebook. Just the way I started with weight watchers several years ago. But now that I began using the app I found it easy to keep track of food and keeping active.

Good app and needs some work

Happy with barcode reader and connections, and creating meals. Would like to see auto grouping: when you put in a food it would also offer other foods that you have paired with this foodpreviously. Also ability to add simultaneously instead of having to look up each item individually.

The App is a game changer

Coming back to a Weight Watcher program that has an App is a game changer! Scanning food items, tracking, and the social side takes WW to a whole new level! The new updates are great! If we could be able to enlarge the images it would be likes Instagram without the meanness 😜😜😜

Easy To Use

This app makes a WW journey incredibly easy. There are great recipes available & it is very easy to make the recipe your own & arrive at a correct points value. Tracking is so important & so easy to do using the app especially finding the point value of any food. The app is a very important piece of WW.

Great success with the WW app

Since my iPhone is always with me, I’ve had great success with this app. In 5 months I’ve lost 34 lbs and it wasn’t painful at all if you use the app to log your daily food and exercise. Recipes and tips are very helpful and the chat room helps me when I have questions or feeling discouraged.

WW app

This app taught me all about making choices, tracking them, celebrating them. I love it, baby steps change patterns of behavior which become meaningful lifestyle changes. This is so much more than a diet, embrace it and you will be surprised at how strong you really are. 1-2 pounds a week, slow and steady not complicated at all.

Love the app!!!

The app is so helpful when grocery shopping! I love scanning bar codes and immediately knowing the points values of the items! I also love it when going to a restaurant- there are quite a few restaurants to choose from and it's been very helpful in picking my dishes when eating out!

This app makes all the difference in learning to be healthy

I love this app! If it wasn’t for this app I would be struggling.

Recommended improvements:

1. Be able to save favorite restaurants and restaurant meals so I don’t have to enter the restaurant name every time.

2. Be able to delete existing entries under frequent meals.

Looking forward to these and other improvements.

I love this app.

It could use a little tweaking. It is very easy to carry forward points if you eat the same thing for breakfast for example. But if you were to eat that same meal for supper, you have to re-enter from scratch. Need mor data on serving sizes. My serving may not mean the same as a serving in the app.

Why not 5 stars?

I think the system is very forgiving.

The points system is a great idea that I’ve gotten used to.

However,

1.Your database of foods and beverages is very limited. As per previous chats with your coaches, you’ll show Aperol in drinks from TGIF but not the original Aperol or Campari.

I don’t know what else TGIF puts on their drinks.

Many examples like this.

Your listing of foods is very limited too unlike Fitness Pal.

This is major.

I then have to spend a lot of time trying to find the equivalent.

2.When I log in various activities during the day, I can’t go back to find out what it was and for how long. You just give me points for logging activity.

It would be good to know what I did, just like what I ate and drank during the day.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Much easier

This web site is easier and quicker to use, than previous ones. I wish you could choose which point system you’d like to use. I could loose more when there wasn’t so many 0 point foods. I have been counting calories along with the newer system, to see how it compares. You can eat a bit more on ww.

Wonderful

For someone who has calorie-counted, tracked, and done several forms of intermittent fasting for most of my life, WW is a wonderful new way to look at my goals as an actual lifestyle change. An extremely friendly and encouraging community, WW is like its own social media platform and has so much great information to offer

Latest update has left me frustrated!!

My favorites don't work. My recents work only sometimes. I have to do quick ads for most items. It's a good thing I am a long time member or how would I know the points. I contacted support twice to no avail. I am completely and totally frustrated with this app!!!

Love this app

This is such a helpful app to track the food I am eating. I always hated keeping a journal but this is easy as I can do it anywhere. Keeps all my recipes in one place and tracks my weight. I used the restaurant guide when I am out, which helps me keep eating healthy food within my point range

Useful, powerful, well-constructed

If you're a WW member, this app is indispensable. Besides tracking, community, and recipe access, it has a UPC scanner that gives you access to points values for thousands of grocery store items.

I am compelled to add that, as a software developer, I'm particularly impressed with the quality and design of the app.

WW App...

I absolutely love the WW app...I love to pre-track my day...and if I find a need to rearrange my day, so easy....also when shopping I love that I can check points for a new food and decide if that food is “worth the points”....keeps me more accountable. As I am in maintenance on my way to lifetime status....I will keep my app forever....best tool ever!!!!!❤️❤️❤️❤️

Convenience

What I especially like about the mobile app is the convenience of being able to check the points of a particular item at the grocery store. In that way I can see whether or not that item will fit into my meal schedule.

Has everything

This app has everything plus more: information, recipes, connections. It’s perfect. Easy to use, easy to track. I have tried Weight Watchers since 1996 and this is the first time that I’ve really lost weight, never hungry, never denying myself anything, learning to eat well. Kudos WW

Focus

Using the WW app helps me focus my day, right from the minute I wake up. I love the “swipe to add a favorite” feature, so I can easily record my morning coffee! It’s simple to use the barcode scanner at the store, it helps me decide whether or not to make a purchase. Thanks WW - for making my journey less of a struggle, more a pleasure.

Love, but one comment

Have been using this app for over a year and only gets better with each update. It is so intuitive, and allows me to quickly track my meals. Also I love the recipes, only DRAWBACK is program does not allow sharing to a printer or other device.

Weight Watchers

It’s working for me. This app is easy to use and filled with so many recipes and resources that I haven’t even gotten to all of them after a year. Connect-the social media aspect of this app is amazing. I’ve made friends going through what I am. The people on connect have so much to share.

Makes it easy

I love the Weight Watchers app - you have the whole program on your phone including a whole community of people to connect with and the ability to completely track your progress. I’m taking one star off because it seems like the restaurant menu dishes are not always up to date

Has changed my eating habits drastically

Being able to scan items at the grocery store helps me choose the best point value. It’s opened my eyes to how many points some of the food I use to eat. I also love the restaurant listings as I usually check it out before going out to eat.

So easy to keep track of points!!

I love this app. So easy to use for weighing, recording points used daily, and for planning purposes when I dine out. Love looking up by restaurant names to plan the healthiest meal. The only part of the app that confuses me is how to determine point values for my recipes. Guess I need some training on how to do it.

Great app. One suggestion though!

Love the app, but would love the ability to share home cooked recipes with other family members to keep from having to add the recipe on each device. It would be great if we had a way to share those recipes among a group of family or friends.

Thanks,

Cheryl Hobbs

Terrible nearly worthless update

This update connects sporadically, blames the user’s connection and when it does work, it misstates the food that it previously entered. You can eventually enter a meal and verify the entry but it’s frustrating and difficult.

Gotten much better. Connection with database more reliable.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

WW is the Best

I’ve been on Weight Watchers for almost s month and I love how easy it is to count points and keep track of what I eat. So far it has been painless and there are so many zero count choices. I love how you can scan a product to quickly check the points. So happy I started this new journey.

Easy to use!

I am just on day 4, but the setup with this app is easy to understand and finding foods is easy and the barcode scanner is sooo helpful when cooking so I can be more exact with the points. The WW Connect is great for inspiration and advice! ... Only thing I wish is that they offered a family plan!

Apple Watch syncing

Overall I’m fairly happy with the app. However I just purchased an Apple Watch and the activity doesn’t sync automatically. You have to manually enter it. This doesn’t work well when you half walk and half run. Hope they fix this soon.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Weight watchers app

Love the app. So easy to use. Keeps track of food, weigh ins, gives suggestions for recipes. I love that it interacts with Apple Watch to keep track of my steps and exercises. They are always trying to improve on everything that could affect weight and how to make it easier to count. Love it!!!

The app makes tracking easy

I love using the WW app. It’s easy to track my points each day and my weight each week. There are great recipes, tips, and connections with other members. I always have my app handy when shopping so I can check the point value of food items. Love it!

Great tool with amazing community dynamic

If you are serious about starting you WW journey, don’t do it without this. It is not a chore to track, it is fun! And stay motivated and inspired along the way through the CONNECT feature which engages the entire WW community. It is honest, joyous, heartbreaking and real life dialogue that will help you make it thru another day.

Activity Tracking Needs Changes

Users aren’t able to delete activities that sync into the app. Even after duplicates have been deleted from other apps that WW pulls from, WW continues to show double activity points. I’ve had to disable my activity device due to the issues with syncing. These issues have been going on for at least a year, why are they not fixed, WW? Many people have this issue. I’ll be canceling my subscription as soon as possible, other apps are much easier to use.

Great app

Almost perfect. I have had no problems until today. The app is quite user friendly. I keep finding more things it will do. The only problem I have had was today. It hung up on scanning. I had to completely shut down the phone and then start it up again. Then it did it a second time. Seem ok now.

The mystery of the missing Weekly Points.

Everything was going fine until this morning when I noticed that half of my weekly points were missing. What?! That’s right. Those things are like gold. I decided to go on my home computer and check the website, and guess what?! My weekly points are showing there! What’s going on! Please fix this. Other than that, I’m loving this app.

Just soooo easy!!!

I had tried WW in the past and hated all the counting , looking up etc . The planning had to be really in advance . The app makes it so easy to be flexible! Also, I am more likely to follow and actually see what I am doing because I am tracking so much better and the info is right there!!! Yea!

Great app just needs a couple of things

This app makes doing WW easy. Just have a couple of suggestions. If there was a “back to the top” while using connect, that would be convenient. Next, if my remaining daily points would show as a red number on the app icon. So I don’t have to go into it to see how many points I have left today.

Thanks for your feedback. If you tap the status bar, you can go back to the top in Connect.

Updated app version

The look and feel and usability of the new update is awful. Last version where you can scroll to enter in your servings was way more convenient and the colors are more vibrant. The plain blue and white makes is a dull and depressing to use (welcome to 1995 MicroSoft). Can you go back to the previous version in regards to the look and feel and features. I would rather track in My Fitness Pal and forget about the WW Wellness points. Hopefully others will comment on what they think with the new update today.

Thank you so much for sharing your feedback with us. We are sorry to hear you are not a fan of our new look.

-WW Customer Care-

So close to perfect

I’ve really enjoyed using this app and I very much enjoy the new look. The app is nearly perfect, hence the 4 stars. What would make me give it 5? Add a widget option! I would love being able to just glance at my points without having to open the app and wait for it to load. That would make quick decisions so much easier!

Great resource

I love being able to scan food at the grocery store and track points on the go but I wish the app had all the same functionality of the website. Additionally on the app you can’t see remaining fit points under your daily used points (like on the website)...other than a few tweaks, I love it!

Lost 20 lbs in 3 months!!

I only used the app. No meetings. Love how easy it is to be able to plan meals that are free and save for nice dinners! Love I can eat all foods (in moderation). I even lost weight over Christmas when I used all my weekly points. Most weeks I rarely used the weekly points. Nice to dip into them for egg nog lattes, pizza, Christmas cookies, etc.

Creating a Recipe is difficult but good overall

The app is very helpful but it’s so hard to create a recipe. The measurements are very limited and doesn’t always allow me to change to the measurements that I need. It would also be helpful if there was a way that you could take a picture of and/or copy and paste a recipe into the create recipe part of the app.

Mostly good

The worst thing about this app is that while scrolling through connect, it’s really easy to accidentally follow someone or like their post. And when I hit the button to scan a barcode, even my tiny fingers usually open my profile instead. And it’d be nice if the hashtags I used the most showed up on the top of the list.

Essential for Success

My favorite part of this app is the scanner that allows me to check points values before I purchase an item.

Important improvements i would like to see are a place to recited water consumption since drinking water is one of the major components of healthy living, and the ability to reply to agree with (like) comments on Connect.

Easy!

Thanks ww for the easy to use app that is informative and encouraging. Not only does it help figure out points of individual foods but it also helps in building recipes! Stuck on foods? Ww app has a wealth of recipes! Need a boost? Visit connect! Need to change a lifetime of bad habits into a lifetime of health, join and download now! It really works!!

Great for everyone

It’s so simple, my grandmother could use it. Makes grocery shopping even easier too, just scan the barcode and know the points.

I wish you could build your own recipe in the app instead of having to return to the website.

Needs work

I pay a lot to do coaching and online. I absolutely cannot access coaching through the app 99%of the time. If I click on coaching, most of the time I get an error try again. If I restart the phone and/delete the app and add back, I can access the coaching section 1 time before it occurs again. I can never message the coaches from the app, I get the message that messages are loading and to be patient. It has been days. Nobody at tech support can help. Also the database should have more foods than it does.

Works well

I love a lot about this app, especially being able to scan items! There are definitely things that could be improved, though. Some things are hard to find and I’ve had to ask a dozen questions already trying to figure out how to locate certain things.

Recent update ruined on iPhone 6

The latest update ruined my experience with this app on iPhone 6. I loved using the app and it worked effortlessly to log foods. Since the recent update, I cannot change the quantity of foods without the app crashing. I have restarted my phone, uninstalled, and restarted the app multiple times to no avail. Please developers, please correct this small issue with the app for iPhone 6.

Good app

Although this is a good app, there are other apps that are free that offer more. This app is lacking when you are trying to monitor micro nutrients such as fat calories and fiber. It doesn’t help you understand how these affect your weight. It does all the work for you. If you just want to monitor points then this is the app for you. I found it lacking especially when there are better ones out there for free.

It stinks

I have a Misfit Shine 2 linked to the WW app. This app “eats” my Fit Points, so by the time I weigh in, I am well under my Fit Point goal. It’s been happening since January and repeated attempts for assistance have fallen on deaf ears. This is a paid service, so I am expecting solutions. I don’t know where my Fit Points go, but nobody wants to help. I’ve been at the same Fit Point goal since January. This is frustrating. It’s frustrating because I’m losing points I’ve earned and because nobody at WW is listening to me.

Connect is a lifesaver

The app makes tracking a cinch. I also love the journey feature, where you can see your progress. But the best feature is Connect, where you are one click away from a message board full of inspiration and support. Highly recommended.

Love the app

Unlike some of the other reviews, I do not have to log in every time. I don't log in and it has everything there from the last time I logged. I love the connect part. It shows how everything can affect your eating habits. Shows how human we are with our ups and downs in life.

C . Has

It really helps me stay with on track.I don’t know what I would’ve done without my weight watcher app during this pandemic I’d probably weigh 300 pounds The ww app is a wonderful. I feel Accountable. I really feel guilty if I don’t tract. I maintained my weight all through the pandemic and I owe it to my WW APP. Went back to my first meeting on June 5.

WW App

What aWonderful tool! It removes all questions of what your point value is with the simple way to scan, makes keeping track extremely easy, always know where you are where you stand with your points . It has helped made this journey a lot easier.

Great but not perfect

For some reason the app resets my weekly fit points before the week is over, or it leaves out a day or two. Super annoying. Restaurants listed are all chain restaurants. You can’t even look up a baguette without the app suggesting “Panera bread” some overweight people don’t eat at chain restaurants. We are true foodies and enjoy more sophisticated palettes.

WW app is a winner

The WW app is a great way to keep track of what you eat!! I only have one small complaint, it is not easy to track things you cook from scratch. Whereas it is really easy to track any food from WW, any fast food etc. etc. I wish I could much more easily track my home made food!!

Saved Foods

With one of last updates, the Saved Foods section has become unusable. It used to list them in alphabetical order and now they are in a random order and I can’t find anything that I’ve saved on that list. Even the search within Saved Foods doesn’t bring up everything. It’s so frustrating when I can’t find those foods I use most often!

WW App

Thanks for making it fit into my daily journey on WW. Special tool for me Fits into all my food scanning & adds so easily everything I eat. Excellent tool to help me on maintaining daily food challenges. Thank you Makes it all easy & great information always & did my first Virtual meeting too

Excellent & easy to use

Love Weight Watchers!

I know it’s called WW now. I still call it Weight Watchers, sorry. I’ve been trying to get my weight off for 36 years. Yes I’m old and have been around that long! Weight Watchers is the only way that makes sense to me. Nothing is off limits. I’m 24 lbs from my goal! I’ve never been this close!!

Tracking

The constant "updating" after each entry into the tracker is annoying and slow!! Takes 15 mins to track sometimes enemies more at times. Not as mobile and IPAD friendly. Requires non wifi to function.

Never hungry

I switched from purple to blue . I’m diabetic and realized I was eating too many carbs. I love having more points to use for healthy fats which keep me satisfied longer. I rarely use all of my daily points and yet it jumpstarted my weight loss which kept stalling. I’m never hungry and I’m losing slowly but steadily. Win Win!

Complete tracking at your fingertips

I’ve been a lifetime member for many years. This app is a tremendous addition to the WW toolkit. It allows so much flexibility and personalization for one’s own journey. I use it every day and sometimes make a game out of it. Tracking has never been so easy and so much fun!

Using Connect

It’s a wonderful app for people sharing health goals and other topics related to our well-being in common. Pretty rudimentary in terms of using it (for instance, you can’t copy for copy/pasting your own posts unless you’re in edit mode); but it’s SO refreshing to use this and not FaceBook.

Third time is a charm

9 months ago I joined WW for the third time and in those 9 months I have lost 42 pounds. This time I got the membership with coaching and let me tell you the workshops are the main reason I am where I am. I love my coach Trish and the coach I started with Quinn. These amazing coaches have guided me to become an independent, strong confident woman.

WW App has my back!

I love and I need the comfort of the daily check in providing awareness and control of my choices and hunger. WW is awesome for me, and I’m proud of my 25 pound loss! I have the flexibility to loose and to maintain while enjoying my new “blue” nourishment. Menus, recipes and connection to the WW network of support keeps my attention and motivation. Thank you WW!

Tracking

Have been using app for 40 months, down 65 lbs., Lifetime member, in 9th month of maintenance, doing great, every drop of food into me has been tracked using app!! I will probably do it forever! I have also attended weekly meetings without missing since 1/8/18 including on vacation at Jersey Shore. The program works!

Great App

I love the ease of use and the ability to scan foods. It gets a little buggy now and then, but usually if I close it and open it, it’s fine.

Some of the foods that aren’t common will show up as the wrong points, such as cage-free eggs and Anthony’s organic unpopped popcorn, so maybe that will be updated in the future.

WW The Best App To Follow

I was leary of joining WW but then I saw how simple it was designed to keep track of your foods as well as recipes to make. Also I love the reminders of the exercise and keep moving and breathing. I had forgotten what getting a good night sleep even felt like. I really am more relaxed when I wake up in the morning. Thank you WW!

My adventure!

Been doing this for almost eight years. Lost what I wanted but had back issues and surgery and gained most of it back. I am back on again at and on track to get to my goal. App has improved over the years and it is so easy and informative now. Thanks!!

WW app

The app is helpful with tracking but sometimes I have a problem adding something I have scanned into tracking. The favorites are great for speed tracking. Also, custom recipes you create don’t edit correctly when you change ingredients.

Love the App and the Program

I have been in WW since 2002 and I live by the program. I absolutely love the app and find it very user friendly. I love that WW is constantly working to improve on their program and the app. Using the app makes tracking and looking up points so easy! Highly recommend WW!!

My best partner for weight loss

I love this app because: It is easy to find out information about different foods, if they don't have it, I can scan it, if not, I can enter the information. I also love that I have my monthly pass in it and tells me meeting locations, for when I'm traveling.

Weight Watchers App

I am thankful for the Weight Watchers App. Within seconds I can find what I can eat and how many points the food has. I like how extra points are figured in for “Oops Eating!” 😋I also like that even when you gain a little... Encouragement is there to get you right back on track. 💞

New & improved!

The app now had a huge database of foods making tracking so much easier! Most products I scan in the grocery are already in the app making my life SO much easier. Yay!

I only use the app to track & don’t take advantage of all the other features.

My Support Team

Making a commitment to wellness is challenging and complicated enough - but having at my fingertips a way to track daily what I am doing, a connect community, recipes, & more makes keeping my commitment so much easier. Any excuse to give up must be my own & not WW. Thank you for this support!

Tracking

PLEASE - PLEASE - PLEASE ....

I think the app is ok. But the one thing I keep wanting is a different color for tracking if I go over the allotted points. I want the blue circle. I work really hard for them. But, I also want credit for being honest and tracking EVERYTHING. So, can’t you make the circle red(for STOP) if I (we) go over? You get my idea, right? Thanks for listening.

Fill in ALL fields

For several years you didn’t need to fill in ALL the fields on the list to get the total point value for food items.

Now every field needs filled in on the food calculator. Seems overwhelming and redundant to fill all these in. Wish that could be worked on!

Love my WW app

This app is so easy to use and doesn’t make it such a chore to do my tracking...I attribute a lot of my success to this app because I remember in the past having to write everything down...and that became a chore! I absolutely love the barcode feature I use it at the grocery store all the time.

Why do I love this App?

Using this app has allowed me to lose 25% of my body weight! Between tracking everything that I eat and tracking all my activity I've gone from 240 pounds to 170 ! Because of weight watchers and this app, I will probably live a longer and happier life!

Thank you Weight Watchers!

Great app!

I love this! Besides my tracking, I love the message feed and access to exercises. Also love that I can enter my own unique exercises to track fitness points!!

Last but not least the scanner is the very best thing !! Love being able to grocery shop with that little extra!!!!

TECH SUPPORT AWESOME

WOW whoever your tech support is who fixed this in Olympic timing? Should be given a shrine: everything in my original ask (below) was resolved so fast my hair blew back from the wind it created. Whoosh; done!! WW, do what u can to keep them. Google & FB, hands off: they’re ours (swoon). Bravo; well done —take a bow!

_____

Orig review:

Can’t update yesterday’s activity; no tech contact for support

Forgot to put in yesterday’s activity and today is total frustration. Why is this so hard? And neither FAQs nor help section (which took forever to find) addresses it. Cant find a way to contact tech support; why is that?

Cmon, WW: app needs tweaks.

Thank you so much for taking the time to leave your feedback! Please let us know if these issues continue, you can email us at ResolutionSupport@ww.com. Wishing you the best of luck.

-- WW Customer Care

The app has everything I need to know!

I can look up almost any food, I can scan products at the supermarket and immediately determine the point value, I like the food and weight tracking, and I like the memory it has for my favorites. Absolutely fabulous app!

Love it

Love the app. Suggestion: when using calculator function, it would be more user friendly to just put in the ingredients and the amounts then have app calculate the points versus having to get all of the calorie information for all the ingredients, add them up, them put it into the calculator. Check out the calculator function in the My Fitness Pal app.

Easy to use with plenty of functionality

I find the app easy to navigate and like having everything at my fingertips. One think I would like is to be able to edit workouts in the app that have synced from my Apple Watch as sometimes I forget to end a workout or my kid starts one accidentally and it logs in the app.

Problem with updates

Every time there is an update my app goes crazy. With the last one it locked me out. Had to call Customer Service which took forever. Forty five minutes is way too long to have to wait so I called back next day and waited fifteen minutes to speak with someone who finally helped. I know this is an international company but it needs more system help.

Great Innovation for WW!!

As a patron that has used many versions of this program over the years this is my favorite! The ease, convenience, and all the pretracked foods, recipes and workouts are fabulous! I’ve lost 21 pounds in my first six weeks and contribute some of that success to the app. Thanks WW for taking advantage of the latest technology!

Wish sleep more accurate

Love most of the new features but wish the sleep had a question on how often you wake up because that is my problem. I wake up a lot during the night and sometimes have trouble falling back asleep

It’s all about choices

Having the bar scanner makes making the right decision so much easier! You don’t have to go without if you choose wisely. Not always easy, but when you see how much points some of the foods you love are, you think twice 😉

Best Weight Loss App

This app is awesome. From the recipes to the workouts and everything in between. I was a huge weight watchers denier in the past but I have been converted. The plan really works and you will lose weight as long as you stick to it. Give it a shot. You won’t be disappointed

Best app ever

Love the easy to use app. The connections make it so easy to see and hear others. I think this really is the best way to lose weight. Love love the app for keeping points and finding food values.

So much you can do. I think weight loss is all about accountability and this app makes it so easy.

New to weight watchers

I dived right into weight watchers. 3 days now and I love it. I eat very healthy but, I was amazed at what I wasn’t eating enough of and what I was eating too much of. And then of course the sweets I was missing out on. I signed up for 6 months and aim looking forward to my goal. My mom just joined and she’s taking the journey with me.

WW app appeals to all!

The app is so easy to use. I love using the scanner in the grocery store. Tracking is

easy. There are many good articles to read on the app which emphasizes better sleeping and fitness routines. There are also many choices to find the perfect virtual workshop that fits your needs and personality.

Love the improvements

Love the app, can't imagine doing Weight Watchers without it. Just wish it would sync better with Fitbit. Sometimes it takes multiple tries to get it to sync. That is the only annoying feature. Update: new version syncs quickly. Also love the new Activity screen and the Frequent Meals option!

App Keeps This Lifetime Member on Track!

I have been a Lifetime Member for over 20 years and between the app and the Purple Plan the program has been a true success for me. When I “fall off the wagon,” putting the food items in the app brings me back. I love that almost every food item is listed!

Like it, but.

I like the app a lot. I would like a sided by side comparison of the three plans. Green blue purple. To help. I like to use purple but I would like to be able to see how many points my day would have been if I had used green. To help me know if I’m on the right track. I pick purple because it fits my lifestyle so well.

Easy Peasy

This app makes following the WW plan simple. I love the scanner part and take it with me when I am shopping so I can make informed choices. I also like the part that lets me store recipes that I make and automatically calculates the points worth. This allows me to alter my recipes to make them more healthy.

TKOGWEN

The app is great! It easily saves those repeat food items I most often eat and it knows what specific meal to associate the food to! Now, I just need to see where the recipe builder is so I can use that again!👏🏽

The app is still very good, but I keep having difficulty with tracking and locating some foods!

Best App Ever for Health

No need to shop any further for a health app that does it all. This app tracks and suggests meals and recipes. Don’t know what to make with the ingredients you have? No issue, this app can help with that. Track water intake, sleep, exercise from your fitness tracker,etc. Plus get points you can use for rewards!

Love the app

I love how the food app makes you aware of healthy food choices . It is informative and fun to use . It’s almost like playing cards . I won’t eat that now since I already had xyz today . That item I may have wanted can be saved for another day . I really don’t t feel deprived or hungry .

Over 50 pounds lost thanks to this app

It’s so easy to use and the Connect section where users post their successes and more is so inspiring. Love that tracking my weight creates a chart. And you get a blue dot on the calendar for the days your numbers are good. You also earn points and they send you lovely gifts. Love it!

Keeps getting better!

The WW app just keeps getting better with each update! They continue to make innovative changes which helps us users to have a more integrative look at our weight loss. in addition to feeling better about ourselves, we can learn to lower our stress levels exercise more and sleep better. I’m loving this!

Serving size?!

The app needs to define their serving sizes a bit better. I looked up fajitas and it gave me 4 options with different point values. When I looked up serving size it was unclear. It just said "one serving." I didn't know if it was ounces or what. Other than that I have enjoyed the app. Everything else is fantastic.

WW has come a long way!

Love the app (past member) trying to lose 25 lbs added on the past few years. App is such a great tool! Love how easy it is to count points and how it stores previous items used. The scanner has to be my favorite part, no more counting in food store just scan! Thanks WW

Easy to use and saves time

It took a while before I had a chance to really use this app. I have been in WW forever and used different tools to help me. This tool is mobile so wherever I may be I can quickly see my options and progress for the day or week.

User friendly

I have been an online only member for nearly a year. I find the program to be sensible and manageable with my busy life and the app helps me to stay accountable to myself as I work toward my goal, which is better overall health. I particularly appreciate the link to my Apple Watch

It works!!!

I have successfully lost 23# by just using the online app!! I highly recommended it…It does have periods of not loading & no communication from WW about the issue. I find this minor. The one complaint I have is the restaurant list & menu items that are available.

Activity tracker terrible

You have changed the activity tracker and it is now useless. The steps and minutes are never correct and I don’t know where the totals come from. It’s just random amounts now. It was great before when you had the circles at the top with the correct and accurate totals of steps, minutes and points. Please change it back. It wasn’t broken but now it is.

Thank you for taking the time to leave us your feedback! We will be forwarding your concerns to the appropriate teams. Let us know if there is anything additional we can assist you with. Best wishes!

-- WW Customer Care

Hate Recent Updates

This app is awesome in a lot of ways, but I HATE 2 recent updates. 1) The date & time for entering activities has changed from scroll to having to type in everything. 2) There is NO WAY to delete an activity you have manually entered. I manually added one but on the wrong date & now i cannot modify it or delete it. This latter one takes the app from 5 stars to a 3.

So easy to use

I think the app is so easy to use and certainly has kept me on track! I love the ability to scan food for their point value. And to add my own food with the calculator. Connect is a really nice feature where you get ideas, support, and encouragement.

Tremendous help!

I was struggling to lose weight for better health for other a year. Once I started using the app I was able to make much better food choices and slowly but surely my extra weight started to drop off. I am very grateful for this easy to use weight loss tool.

Nanna Trying

I like the point system. It is easy to know what you have left to eat. I wish there was a way to track/record blood sugar measurements, and I wish the food and recipe bank hd more foods. Also, it would be nice if there was a daily nutrient break down. The food choices and points system is much easy to stick with long term. I had great success with the older program 45 years ago.

Best WW Improvement

This app has made my tracking so much faster and easier, eliminating a great deal of the frustration that came with the older and more time consuming method of looking everything up and writing it down. Now it just takes seconds to track my meals!

Extremely useful

After a three year absence the WW app has improved tremendously. It’s definitely a go to for your Weight Watcher weight lose journey. I haven’t found one food yet that I couldn’t scan and I like the addition of being able to track your water intake.

Why I love WW

Just rejoined WW I love the app and the fact that I can scan foods while shopping.

The program works as long as your honest and track everything.

I also love the energy and support I get from the weekly meetings. The online recipes are inspiring and I have tried several of them. Keep it up WW, good job👍

Simply the best

I love ww and etools. I track everything from points, activity,shopping list, and support all at your fingertips. I especially love the scanner. WW gives you the tools to be successful if you don't use them your missing out. WW is number one in the nation for weight loss because it works.

WW in my pocket

Keeps me tracking, scanning and Connected!!!!

I'm never alone after I leave a WW meeting because WW is in my pocket 24/7!!!

WW showed me I was capable of things I never envisioned was possible since 2011. My life has been forever changed. The app is one awesome tool I use multiple times a day.

WW rocks and I I want the world to know that!!!

We're so excited to hear you are loving the WW Mobile App and feel it is keeping your connected and on track. Wishing you continued success on your wellness journey!

Very easy!

Very easy to find everything and navigate through the app. It helps keep me on track with my diet, I can enter any food and so far everything pops up! I love all of the recipes and being able to alter them if needed! 10/10 would recommend.

WW app

This is an awesome app!! It helps me to stay on track the majority of time because it is a daily reminder l need to get my food along with the points on record!! It also makes nice comments to me when doing this. It makes my day! I enjoy using this app!! It makes daily life so much better!!

Amazing app and program!!

I’ve been using the WW app since January 2018 and I’ve lost over 80 pounds and made my goal weight. The app makes it so easy to track your food intake/SmartPoints. You can easily scan almost all barcodes and get results. It’s pretty rare that I can’t find something in the app.

Amazing

I really do love the app. It is easy to use and keeps me motivated. I did have an issue with WW in the last few months. I tried to cancel my membership because I couldn’t use it for several months as I was having heart surgery, consequently I had to pay for months that I did not use because I could not reach anyone to cancel it.

Member on blue plan

Excellent way to keep track of smart points. This keeps the user abreast of how he/she is doing continuously.

This really works because the app keeps me connected to others who are on the plan and we can help each other.

Member since July 2018.

This has been a Godsend during the pandemic to keep up the sense of community. Helps to know what others are doing to handle things and try to keep on track. Tracking and maintaining a community are the big pluses of this app. It really does work!

Love the capacity for tracking and the wide variety of brands make it easy to find foods.

Love the app and the program; I wish the recipes portion was different.

I love the app and the WW program.

I wish you could edit recipes once you’ve created them, or modify them and save a different version instead of reconstructing the recipe if you change an ingredient or an amount.

Amazing for tracking

I’m always surprised when I scan something unusual in the store it comes up in the app. The search function can be tricky sometimes but I can find almost anything searching a different way. Love connect and the chat is helpful. Thank you.

,

Helps track diet, hard to search

Been using the app for a few weeks and have managed to lose weight. But, trying to track foods, especially anything homemade, is very difficult. The search only gives limited results, mostly completely unrelated to what you’re looking for

LOVE LOVE LOCE the new WW

I have done WW in the past and it was nothing like it is today. I’ve even done the original app amd again- nothing like it is today. I am super pleased with how easy it is to find recipes, count points, use free foods and get help from fellow WW’s and coaches on the app. I’ve lost 18 lbs and counting and I haven’t felt deprived once. AMAZING JOB WW!!! Win for everyone.

Great app

Everything is logical and makes sense. Very easy to track especially because you can save your favorites and tons and tons of foods are in here just by scanning the bar. The only thing I don’t find intuitive is the point swapping with exercise but I can deal with that!

WW app works great

I’ve used the app since December 2019. So far I haven’t experienced any major issues. It’s user friendly (easy to track) and for the most part doesn’t lag or freeze (I may have experienced a lag maybe once or twice since December).

Overall, I’m pleased with this app.

Great tracker

I think using the app makes you stay on program, it’s like having a friend or coach. I live alone and I like being able to checkout recipes, exercises and listening to wonderful other weight watchers. I’m never lonely and I’m so happy losing weight. Thanks to all who made this possible. Ellie M.

Thank goodness for WW

I absolute love WW. Since I joined, I have lost 23 lbs. I’m not done, but I am well on my way. I am 60+, a lifelong Type 1 diabetic .... weight loss is not easy, but with WW and smart choices, it is achievable.

The app is full of tips, recipes, motivators and it keeps me FOCUSED. In the midst of this awful pandemic, having something that is in my control is empowering...

Honestly,

I do love the WW APP. My weight is not where it should be: I am up from my start weight over a month ago. Being able to TRACK: being able to record and review my weight and food intake does work for me. There has been a lot of stress ... and it is clear I must begin to stop STRESS EATING.

But, WW GREEN is I think the plan for me.

IF I CAN GET THROUGH THE EVENINGS without COMFORT foods, I will begin to see losses, not gains.

Great but could improve

App is great, but 2 things would help:

1. To be able to import recipes from websites, MyFitnessPal has that capability. Then you wouldn’t have to enter ingredients individually switching back and forth from app to internet.

2. Be able to click on multiple items on list to track instead of one at a time.

Incredible app!

I never needed to diet until I got older and my metabolism slowed down. I was worried about having to jump through too many hoops on Weight Watchers. The app on my phone has made it so easy to seriously diet without the serious part getting cumbersome. Very easy to use! It works!

Love the app!

I’ve joined WW previously, before this app existed, and I have to say that the app makes it so much easier to track food and know where I stand with my daily target. Every now and then, the food I search for won’t display properly, but that is the only hiccup I’ve experienced with this app and most of the time everything works well.

Best app & program

I’ve lost 85 lbs in four months on this program. I love the Connect app because you can track everything as well as find support from coaches. You also can post and read other people’s posts like a WW social media. It’s great to find supportive people on the same journey!!

Making my life easier

I have been on ww for many years. Dating back to the paper slider ( if your old school you’ll understand this) this app makes everything I love about ww so much easier. It gives me the ability to look foods up anywhere.

The app is soooo easy to use! Love it

Love this app and program!

I have tried so many “quick fix” diets and nothing was ever sustainable. With WW I can still enjoy foods I love and learn portion control. Restricting food in the past ultimately led to short term weight loss and re-gain. I just finished my first month and I am down 17lbs! I’m excited to see future results! Thanks WW!

Inspired

This App & being part of the WW family has helped me tremendously! I have lost 48 pounds & been able to keep it off thanks to the tools WW has. I am inspired by reading the posts on Connect. When I feel down or defeated, I read Connect & it helps to bring me back and remember what I have accomplished.

THE BEST WEIGHTLOSS PROGRAM EVER!

Join for yourself and you’ll see. I’ve seen so much success from other and myself. Choose a plan that’s right for you. Eat what you want (in moderation), count your points, lose weight weekly, and maintain a healthy lifestyle. The app is so user friendly, and I love the colors. It makes it fun! You can also win PRIZES! 🙌🏾

WW app

I love the app my only complaint is when they change things on it they don’t inform you so you can easily figure out what they did instead it takes lots of time to figure things out and it can be frustrating at times. The program works great.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Love this app except one tiny thing

I absolutely love this app except one small issue I have. When I go in to track my food serving size the font on the calculator is a little small and hard for me to read. Other than that it’s been awesome so far! I’m down 3 lbs and not even a week in yet!

Wish there was a "zero star" option

I am frustrated because the app won't even open and let me track. It continually says "network error." I am not paying money to use a program that doesn't work. I am extremely disappointed with it.

WW app is the best!

I love the WW app. It’s a navigational system to weight loss! There isn’t anything that the app doesn’t do!

It counts your points, it tells you how many points are in the foods that you eat.

You can map out your whole day. The recipes are awesome! I also love the support you get from others on WW! The best app I’ve ever seen!

How I stay on program easily

I love this app! It is the way I stay on program! My only criticism is that the restaurant entries for many restaurants are incomplete. There are times when go to a restaurant and not all of the choices ( and I am not talking about seasonal choices) that are on the menu have the SP listed on the app.

Downgrade not update

Disappointed in the newest update which removed the quick add “+” button. Now instead of easily clicking into a desired section you need to click the search bar and scroll through tons of options to find what you’re looking for. Not intuitive for first time users or convenient for those who have been using the app for ages. Booooo

Thanks so much for reaching out and sharing your feedback with us. We will be forwarding this to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family.

--WW Customer Care—

Love the app

I am very happy with the app and love that it works with my Fitbit. I also like the reader which gives the points very quickly. It makes it much easier to track. I wish I could lose more weight, I haven’t done very well but hope I can lose more than I have.

Che

This is the BEST way to journal your daily food as well as know exactly what you can have. I have done many weight loss programs over the course of my life, but this one by far covers the physical, emotional, and to me most importantly the mental aspects of losing weight. I was NEVER a WW believer throughout the years, but I certainly am now!

Easy to do this!!!

This app takes all the hard work out of guessing how much of something or even if you should have it. I love just either typing or scanning in what I want to eat and make the decision. Like right now I’m in the airport in Seattle getting ready to eat lunch. Easy peasy!! This makes me so happy!

Bad food search

I like this program and I like the app. My issue is whatever algorithm used to search keywords for food is way off! I have to enter the same three or four words in four different ways in order to fine what I am looking for. The most random things show up that have nothing to do with what I am searching. It is super frustrating and has made me lose interest.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Down 40 lbs and still going!

The Weight Watchers app has helped me lose 40 pounds and not only do I love it for that purpose but also because it’s so user friendly! Plus it gives you access to a very motivating and supportive community, I recommend to anyone in need of a good boost to their weight loss!

Tracking that Works👍

I love the new method of weight watchers that counts the points of the food because it directs you better in what has less and what has more so that will guide you in deciding better. It must be working… Because every week I am weighing less and less… Thank you weight watchers!

Awesome Program

This program is amazing and the app is very easy to use. There are a few things that could be adjusted but that is more from my own personal preference. This has been the only thing that has worked and such a healthy option.

Easy way to track

I like the app and as a WW member off and on for more than 25 years, this is by far the easiest. Love the ability to scan barcodes and have a dashboard to navigate from. Only negative is that the weight tracker isn't a separate page, so God help me if my husband borrows my phone and sees that!

Great app

I love the WW app, very easy to use. One thing to improve is that it imports from fitbit and will import both “bike ride” and my actual peloton workout.... even if i delete “bike ride” from fitbit before syncing the platforms. So, i never allow myself to eat from my fit points, because they are always inaccurate.

Excellent Tool

Really works well for keeping me on track with smart eating choices. I love the ability to add my own recipes.

Please reorganize each restaurant listing from the lowest point foods to highest point foods. Sometimes it’s difficult to see the best food choices the way the menus are currently organized.

Great App

So far the WW app is working great for me. I've been able to track my foods quickly...which helps out when I'm in a hurry. I like that I have access to popular restaurants...and can find things to eat. I'm sure that the app can always be improved upon...but for now it's working for me. 😊

Great tool to help lose weight

This program works. I don’t go to meetings, just use the app. It helps making better choices about what to eat. Access to recipes, online network of support from others on program, restaurant food options, and earning rewards.

Good App can be better with improvements.

This app could be better if it works offline and has a better recording of the foods we regularly eat. I have tonsearch theought the whole database each time i want to find something that is regular.

It makes it tome consuming to track.

Also it should have a repeat/duplicate button. If i ate it a previous day, i should be able to click on it and supposedly repeat/duplicate it to another day.

And then lastly, have weight and food weigh ins also in metric!

Not everyone on your program is american.

We are spread across the world. ☺️.

But otherwise i like the app.

Oh and have a dedicated water add. And you should get points for adding water, to motivate people to drink more.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Coach

Love Brenda our coach. Makes it fun, informative and personal. Also gives us a lot of positive reinforcement. Don’t think we would attend these meetings in St. John’s county if it wasn’t for her. Thanks Brenda for making this journey seem easy and effortlessly. The word DIET is out of my vocabulary. We are watching our weight and it will be a way of life

Makes all of the difference

This app has stopped me from putting bad decisions in my gullet on a daily basis. The more I use the app the easier it gets to know for myself what will fit into each days points. At least once a day I decide not to eat something because I check the points. I love this app and appreciate how easy it is to use.

iPhone tracking

The best way for me to be constant with Tracking is using my iPhone.

I do wish when using search to find out the Point value of food that the Portion size would also be given. WW is, for me, points & portions. It is not easy to put the two together. :)

Hoping for offline scanning/searching/creating food abilities

Recently I took a trip oversees and wanted to use my app to scan or search for recipes and food items or create new foods. I wasn’t able to use it and I really wished I could while shopping in a foreign grocery store.

WW is my life changer!

Love the way I can scan anything and find the points value so I can make the best decisions. Love the way if I’m still hungry, I can eat fruit with 0 points and feel like”I’m going to make it” thru the day. Lastly, love how every week weight gets closer to my goal! Thank you so much for helping me everyday ❤️

WW APP

The app is handy and user friendly. Love the scanning feature. Two missing features. One-Need a note feature for each day so that we can record a particular success or challenge. Two -When we find a WW recipe that like, we should be able to create a folder where we can easily access or favorite, frequently used recipes .

Lifetime

I do love the ease and flexibility of this app

I do have some frustrations being a maintenance member that it isn’t easier to enter in my voucher number each time.

So difficult and clumsy also since I had to quit my old account to become a lifetime

Member I keep getting emails about rejoining WW like I have left totally

Love this app

It makes tracking so much easier and I love that it has restaurants so you can check you points before you order. Staying connected by connect is is awesome to see a lot of the before and after to know your not alone. The app is very easy to use

Awesome!

The WW app is easy to use and nearly everything I’ve looked for is on there! Every so often I have to use the calculator but that’s super easy, too. Way back (mid 90’s) I used a pencil and a paper tracker. This is so much easier and I love all the tips and recipes. My boyfriend is on Noom. He’s starving hangry and the app is nothing near as good as WW.

Frustrated!

I love the app and tried to make a couple suggestions, but when I entered a nickname, if it's already been taken, it just throws you out of leaving a review rather than allowing you to try a different nick name right there and then without having to start all over!!!😡

Add points

The app is good it would be great if you could add points to already existing items . Example if I have coffee and add milk, I can add the points to the existing item instead of looking up every ingredient.

Also would be nice to share my recipe with family members or friends after I build it.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Some nice approaches

I’m not a techie but I’m doing okay now. Some bits aren’t used as I’m not willing to follow recipes that include things I’m intolerant of or unlikely to use because of ingredients I cannot consume.

I wish there were fit points for disabled but barely mobile but working hard to get healthier.

Progress not Perfection, right?

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Great app

Love the app on my phone. Makes it so easy to track.

Next version would like to see the option to choose more than one favorite at a time. Would also like to see a place on iPhone app to write your feelings on each day. Each improvement is great! Thanks!

Counting point made easy!

I love the scan feature. You can scan packages and it will calculate the points. There are so many great features. It feels like Social media and it syncs with almost all my fitness apps. i only enter things once or sometimes not at all to have it all sync together.

Comparison

I taught nutrition to nursing students for years. I some of their projects they would use other weight tracking apps but complained how long it took for the app to respond and open. This app is rapid in response and so easy to use. It takes the drudgery out of monitoring progress and nutritional decisions. Thank you.

Lost 25 pounds in 75 days using this app!

WW works! It takes real dedication and good choices, but it works. The app makes it easy to track your food, and the connect community is quite inspirational. Highly recommend the program and the app, whether you do online only or combine it with live studio.

Staying on track

The app helps me stay on track, and become more aware of my food intake! It has helped so many people, and it is brginnging to really show to improve overall health. I love the app because it is not a crash diet, that leaves you with temporary results. This is a LIFESTYLE that changes your mindset on health.

Overall great app

The only recommendation I have is when looking at scanned items they are in alphabetical order, I think it would be helpful if they would show in the order you scanned, that way the last scanned item would show up first. Sometimes I don’t know the exact name of an item, especially when cooking Chinese, or Asian food, so i have to scroll and look for it.

Works way better than it used to

The interface is much improved! Scanning works really well. I wish it had a feature that knocked pizza out of my hand, but at least seeing how many points it is usually helps me to make smart choices.

Getting better and better

WW has finally started to improve their App. I depend on it throughout the day, every day! Their scanner is readily available when I shop. That has helped me buy the right foods and stay on plan. The points finder for recipes, food and restaurants has also improved. I admit that I only use a handful of the options but what I need every day is easily found front and center. Thanks WW.

App is the BEST!

I tried Weight Watchers in the past and hated it, even the online version of 10 years ago..but this new app is easy to use, I customize recipes, track activity and get food and recipe ideas. But the scan function for bar codes it WONDERFUL! I’ve lost 7 pounds in the first month!

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Best. Weight/health Ap. Ever.

This ap is easy to use, and the new pints system makes so much sense. The ap is guiding me towards healthy eating habits. I am not hungry, and find it simple to stay on track. I lost 3 lbs my first week without feeling deprived. I am confident I will get to my goal weight, then will continue to us this tool forever to maintain.

Love it! One request!

I love this app. I love that it pairs with my apple health so it tracks my steps. Can't wait to get my Fitbit. LOVE, LOVE the scanner and recipe builder. One suggestion, please add a water intake section. I know I can track in the meals areas but would be so cool if it figured the amount of water you need a day and counts down like the points part does.

Perfect on the go tracker

This is the second time on weight watchers for me and having the option of tracking on the mobile device is so convenient and easy. It allows me to incorporate the busy schedules of my day and the diet I am trying to keep at hand. So cool and functional on all aspects.

Problem with trcking weight

I like the app, but recently the tracking weight function is not working. I cannot enter my weight record, it complains about having a network problem. However, when using other functions, such as skinning barcode, tracking meals or activities, there is no networking problem.

I wish

I love connect I just wish there was a way to zoom in and out of pics when looking at them and a way to save a food video for a reference later to view I also wish there was a way to add a pic into a comment when someone asks for something and if u want to show them a pic u can’t add a pic into a comment?? Other than these few things I DO LOVE CONNECT LOL

TAMI

Can’t access my recipes

I am unable to access my recipes in the app. I am able to create them but when I want to search through my recipes, a screen pops up and tells me to check my connection. Nothing is wrong with my connection, it’s the app. I even deleted the app and re-installed it and got the same result. Please fix this!!!

Scanned items - please add a search option

It would be very very helpful to have a search functionality in the scanned items section. I scan all the time and it is hard to find items due to volume. Time consuming and feel a search option would be more efficient.

Calories

I like the app very much but I also like to know how much I’m eating. I trust the program and calculate my points but it would be nice if I didn’t have to individually count the calories in each item I put in my mouth. A running total somewhere would be much appreciated. It’s not like WW doesn’t tell you the macro nutrients of what you’re eating. So why shouldn’t I be allowed to view what my macros are? Please add this as a feature.

Love WW app

This app has help me so much for keeping up my points one of the members at our meeting suggested that I put the app on my phone because I wasn’t getting the results that I want it this is my first week with the app and I could see where I was going wrong with keeping track of my points

Love everything But...

I love this app. Helps me easily keep track of points. I DO wish there was a count down tracking for water and a check off for daily exercise. There is something about hitting the check off that keeps me in line on those things as well!

User Friendly

I’m all thumbs when it comes to technology but using this app is a breeze. I’m able to stay on track with little effort and for the first time in my life I’m learning about food, my real preferences and how my body loses weight. Thank you, everybody involved in creating such a tool.

Convenient

Using the WW ap is vey convenient. It is easy to track points on one’s mobile device. Additionally the ap is able to scan most UPC codes and determine an items points. The social media aspect of the ap ‘Connect’ is a nice way to commiserate and/or exchange ideas with others using the ap.

Thank you so much for sharing your feedback, Harry! It means a lot to know the different features we have available on our app are working for you. We wish you great success with your wellness and weight goals. We are always here if you ever need any assistance.

-Weight Watchers Customer Care-

Restaurant section improvement

Please add the ability to filter restaurant menu points in ascending and descending order. This feature would allow a quick view of low-point menu options, rather than scrolling through the entire menu looking for low-point options.

I love it ... but .....

I love keeping my points on this app & how handy it is while grocery shopping (when there is wifi). However, I have to sign on frequently. There is no easy way to sign on. There should be a way to stay signed on or to use your fingerprint to sign in. Other than that, I love it!!

Helpful app

I enjoy this app because it keeps me on my toes. I know exactly how many points I need to maintain each day. On occasions when I eat too much, I'm able to get right back on tract. I enjoy the different recipes also. A major plus is the suggested foods I can eat at different restaurants. The app is a definite keeper!

Love

I love weight watchers app! I decided to join in August, and so far in a little over 3 months lost 25 pounds. I couldn’t have done it without the ease of this program. The only thing I would like to say is it would be nice to have more restaurants on the app, and it’s hard to piece together a recipe of my own accurately.

Works well, but is $$$, and WW-branded foods “cheaper”

There are many other food tracker options out there — the monthly WW cost is really steep. And, I’ve found that they have their thumb on the scale when it comes to packaged foods for which there’s a WW-branded option — for instance, Jimmy Dean Delights frittatas, 220 calories, 113g of food, carry a hefty 6 point cost, whereas a WW breakfast *sandwich* at 270 cal carries 4. I know it’s not just a calorie count but it doesn’t stack up — except as a marketing tactic.

Makes tracking so easy!

I’m Only a few days in but I love how the app is allowing me so much flexibility without being overly consumed by points. I love the way that I can scan items on the go to Tara points value as well as how I can create a meal from scratch undetermined. Based on all of the ingredients. This is awesome.

I like it!

I am a longtime WW and have used many versions of the app.I like the way meals group together so that I don't have to scroll through my whole day to see what I had for dinner. I also love the scanner. It's really great in the grocery store to be able to scan and see the points immediately!

Awareness is accountability!

The single most important element of WW, is the fluid ability to track what I’m eating, buying to eat, or thinking about eating.

The points tracker keeps me aware and when I’m aware, I’m automatically accountable.

Other elements are good to be sure, but the tracking on my phone is the real touchdown, or Grandslam!

Makes tracking food easy

Very good app. Once you set up all your food it only takes seconds to track what you are fir the day. It can also sync with your Fitbit which is awesome. It keeps track of all your activity and helps with the weight loss.

Love this app!

The WW app has helped me lose 15 lbs in 6 weeks by keeping me accountable And tracking my daily intake and exercise. The social aspect of Connect keeps me encouraged and gives me great tips and ideas. I also love that they have exercise routines that fit into whatever your schedule may be for that day.

Great way to track points and exercise!

Title says it all! I’ve been successful with weight watchers and owe a debt of gratitude to the makers of this app. I have been working out of town for many months and this app has allowed me to continue with weight watchers and keep making progress toward my goals.

WW App

Love using the app makes it easy to track points. Love the ability to use the ingredients in my refrigerator to make meals that fall within my point values . Like being able to connect with other people. Recommend the weight watcher app and the weight watcher program

Love the App!

This app is the easiest thing to use. The most difficult part is being sure to track my food. Sometimes I try to forget that extra piece of cake or that cocktail. Always remember that tomorrow is a new day! There’s still time for me to be selected to be in a commercial with Oprah!! ❤️

WW App

I love this app! I use it every single time I go to the grocery store! It helps keep me on track and motivated to eat healthy! When I scan something that I had no idea had so many points I always put it back and Pat myself on the back for being aware!! Be aware and be prepared! Those are my WW mottos! Thanks WW! Lifetime Member Lisa McElvoy

Fantastic weight loss tool!

This app has (quite literally) everything one needs to succeed with weight loss. Recipes, tracking, restaurant guide, connection with others, opportunities for coaching and online sessions...all in one handy app! I am thoroughly impressed and haven’t even explored all the options, yet!

Makes it so easy

I love all of the features, especially syncing with Fitbit, ability to scan foods, connect, etc. I wish I could turn off the blue dots though. I wish members could create their own challenge threads. It would also be nice to be able to plan meals and then check off whether or not actually consumed.

Helpful but wish it let you track simple start meals easier

I love using the ww app bc I always have my phone and it is quick and easy. I especially like the scanner feature. I do wish it let me track the simple start meals.

I tried Noom and their app was awful!

Has worked well so far.

Apparently there have been lots of glitches with the latest update. I've only had the occasional "no internet connection" while I have in fact been connected but they haven't significantly impacted my use of this app.

Amazing.

This app is so user friendly. Makes living a healthy lifestyle so much easier as your habits become more visible! WW thought of everything when they made it! The pounds melt away if you follow the program & this app makes it easier to stick to it! I’m down 47 lbs in 10 months. Love it!

New app user. Very impressed.

Full disclosure in that I have only used the app for four days but so far I am very impressed with how many features are packed into this app and with how well it seems to function. It is for the most part a fairly intuitive app. Definitely loving this app.

WW makes tracking easy!

Tina is the best! Got to lifetime on Green. Changed to Blue but not as successful as I want! I’ll give it another week but I may go back to Green! Going back to Green. Went to top of my range on Blue and couldn’t get back! Need to work on real tracking! Love my new meeting 5 minutes away instead of 25! Still with Tina K. YEH🥳

Love the app

This is a great tool! Everything at your fingertips that definitely helps with accountability (when it’s used!). Love searching for recipes and connect is one of the best tool to find encouragement and motivation to keep going. Finding the restaurant lists with point values was life changing! Thank you!

Ms. Mary Ann Zimmerman

I love the app. It is so much fun and convenient to use. WW offers so much support, menu ideas, recipes, and the scanner all help us with our struggles to lose weight. The meal plans are so easy. There is no excuse to fail. The flexibility it offers doesn’t make us feel deprived at all. I wish I had come to WW much sooner.

Keeps me on track

I wish the app had the ability to list your favorite foods and once you eat most days to just give a checkmark to them and log them all at once. I get really tired of wasting each item individually every day.I realize you can do the quick add but I would like to be more specific

Improvement

Both The WW app and the scanner app have a lot of room for improvement! I constantly get a " failed to scan/ track no Internet connection when clearly I do have Internet connection. If these apps would work as they should it would be much easier to continue on track.

My pocket partner’s in my journey

Love this app, it truly helps me stay on track with both food and exercise. I especially love the access I have to workouts as part of my membership! Hey WW, please add a barcode to the recipes in your books, not all are in the app, would make it much easier to track homemade meals.

WW App is WONDERFUL!!!

From restaurant fare to brand name foods (including the capacity to add specialty food items, the WW App tracking is easy to use and effective in accurately logging food, beverages, exercise. It syncs with my Apple watch so I don't have to guess how much exercise I've taken.

If the app could include beach/sand walking experience, that would be exceptional!

Love everything!

This app has everything you need to stay organized, stay on track, see progress, check recipes, connect with others. It has never let me down! I seriously can’t make it through my day without it.

Making living healthy so easy!!

This has been a great tool for me to follow while working to lowering my weight.

It makes you more aware of what choices you have before putting it in your mouth.

I can’t imagine getting this far without the use of this app- I absolutely love it.

Great Tool

Helps keep me on track and keeps getting better with each upgrade. Would like to be able to have my Foods closer on the list of options so I don’t have to scroll over to it. A few occasional glitches with syncing with Fitbit (walks get counted twice sometimes). Look forward to future upgrades.

Works great!

This new (to me) WW app is phenomenal! I am a returning member and former eTools user. In my opinion the former eTools was clunky and cumbersome to manage. This new app is actually FUN! I am excited to track my food and synchronization with my Fitbit makes tracking my activity seemless. If you are on the fence I say GO FOR IT, I did and am thrilled with my experience.

Amazing‼️

The app is an important part of everyday! It keeps me motivated, interested, informed and accountable‼️inspite if being a lifetime member, I still am grateful for this bonus we all have received from WW just becoming better and better! It’s a natural part of us, we are equals, just wonderfully informed everyday! Feeling so thankful, 🌸

A bit hard but not too bad

It’s a little difficult to navigate for the first while. Also how to add foods you’ve eaten (do you add it as a whole or do you add every thing that was in what you ate)? Just knowing what’s what is a little difficult. But, I have been going through it a few times a day to learn and I am so excited to get started!!

My Journey

I’ve been a member and supporter of WW since the Eighties! The program works if you embrace it and commit! This app works if you do the same! Unfortunately my journey has taken a turn and I’m not trying to lose weight anymore! Why ? My heath is the reason. Good luck to all reading this review and do not quit! Peace!!!

WW a winner

WW mobile app makes it so easy to track my food. I have been tracking every day for over a year. It works, down 10 lbs which does sound like much but this was to get to my goal weight. The last 10 hardest to lose. Lowest number on the scale in many years💪🎉

Love the app!

This app is great n helps me stay on tract much easier then writing everything down. Haha i have been a lifetime member since the 1990’s! Thanks Weight Watchers! The app is very helpful especially the scanning, it makes life simpler! And i love all the restaurant points, that makes it so much easier when eating out.

Makes losing weight easy

I love this app!! I’ve lost over 40 pounds and am eating everything I love! This is definitely not a diet, just healthy eating. I still enjoy my weekly “Friday Pizza” lunch dates with my friends, drinks on the weekends, and feeling better than I’ve felt in years! Sorry I didn’t do this sooner!

Easy leads to success.

I have done WW before,but it has never been so easy. I love the online app and how it is so easy to track everything.

I am not able to connect to my fit bit but that’s my only complaint. Because this has been difficult I’d give the app 4.5.

WW Ap is a must...

The WW Ap is a must for anyone working the WW program. It is easy to navigate and makes tracking healthy behaviors so much easier. It also helps to provide connection and support to and from both coaches and others on this path. I use the Ap multiple times daily.

Helping Me Reach My Goals!

You don’t know what you are actually putting in your mouth every day until you track it. “But I hardly eat a thing, why am I gaining weight?” Really??? Tracking can be quite eye-opening. Thanks, WW, for a great, easy to use app with a huge database of food and restaurant items.

Encouraging

My WW app been super glitchy lately. I log my meals and I have to drag the screen down to refresh it for it to appear. Yesterday I couldn’t see any of my posts for a while. I couldn’t edit my exercise the other day. I checked and my app is up to date. When I add an emoji I cannot edit any text that came before that emoji... I hope they fix it.

So far, so good!

Re-joined WW last week, after a 7 year hiatus.....love this app! Everything I need at my fingertips! Love all the restaurant listings, and love the fact that I can look for things to eat based on meal type OR point value......blog is nice too. Inspirational stories and pictures are a plus! Keep up the good work!!

So much info easily accessible!

Love all the info available

Takes a little getting used to navigate to where I want to go for some things

Easy to track food, find recipes and connect with others.

Love the connect feature - super helpful!

WW AND LOVIN IT!

I’m only on my fourth week but I am just loving this app! The point counting has worked really well for me. I’m down 9 lbs and can honestly say it’s been fun! Still so much more on the app I need to utilize - including coaching! Glad to be on the journey of starting to participate in my life instead of watching it from the sidelines!❤️❤️✌🏼✌🏼

Best app ever👍

This app makes everything easy. I can track my weight, look up recipes, look up restaurants and determine the best foods to choose from their menus and scan items in the grocery store to determine how many points they have! I use it constantly - It’s amazing!!

Nice Change

Having returned to Weight Watchers many times since I became a lifetime member in 1980, I love the updates and changes that WW has made to the tried and true original. Now it’s a snap to figure points and keep track of meals, and I love the activity part linked to our own devices. Good job, WW!

Great way to track food and stay accountable

This app has really helped me lose weight. The weight watchers program is simplified but not oversimplified. It makes a lot of sense. I like that there is physical activity including the app too, although it does seem like a bit of an afterthought.

Great app

I enjoy being able to see how many points are in the food I eat and the information is right in the palm of my hands. This is so much better than the old way of having to write everything in order to track it.

This is not your mom’s Weight Watchers!!!!!

The new WW is the real deal!!! The program is a change in lifestyle eating habits; not a diet where you yo-yo up and down on the scales or have to purchase the food. I started just before the lockdowns in 2020. I’ve lost 30 lbs, reached goal, and lifetime all in 9 months. I am a woman “of age”. If I can do this ANYONE can!!!

Review of the WW app

Very helpful!!! You learn in layers. The more I was able to navigate the app and learn fully what it does .... the better and better success I had in loosing weight, tracking exercise, seeing at my finger tips the food values and various food options,etc. The app is helping to educate me to live a healthier lifestyle.

Meeting time reminder?

The app is great I just wish when you schedule the meeting online through the app or on the website you would get an email notification or some sort of notification reminding you for when you scheduled your meeting it would make things a lot easier

Helps with motivation and accountability!

I find that keeping track of points makes me more accountable and I stick within the points allotted. I have been part of Weight Watchers for over 30 years. It has helped me maintain a healthy weight all of those years.

WW app is wonderful!

I love this app; it has made tracking that much easier, rolls over your left over points, you can connect with other members on their weight-loss journeys and it tracks your progress in a nice, visual graph! I use it constantly. It’s got everything you need to be successful!

Game Changer

The app makes keeping on track easy. I scan everything to make better choices, one decision at a time. I met my goal and credit both the easy tracking and the positive feedback loop from the app in large part. And I’m going beyond my goal weight now. It’s amazing.

Best app!

I've done weight watchers before and it really worked! After gaining 80lbs through cancer treatment & losing 50lbs on my own, I knew I needed weight watchers help to lose the last stubborn 30lbs. With this app, it makes tracking my food SO much easier! I know I will have great success with the help of this app!

Love the app

I love this app for several reasons but first is for ease of calculating my points, both as I go and per day. I love being able to scan barcodes, which I do frequently at grocery stores to find the best points deal. And I’ve benefited from some of the recipe suggestions as well.

Sorting functionality

It would be even more helpful to be able to search and sort within the individual restaurants to be able to select by type of food, chicken for example, or by point value. Would love to see this functionality added

Help! App not working after update

I have tried to find the ‘report an issue’ option but there is none. My app updated this morning and now does not open at all. I have seen posts on connect from other users experiencing the same issue. I can’t log everything using the desktop option - that’s just not practical. Please fix this before I gain 20lb!

A great motivator

After going off WW five years ago I slowly gained back 35 pounds. I rejoined six weeks ago and am proud to say I ‘m down 14.5 pounds already with conscious tracking. I love the fitness options while walking outdoors. The Siri option is great too. Very pleased and grateful to regain balance and enjoying food preparation again.

35 gone

I’ve tried several other apps for letting go of pounds and none comes close to WW app. I’ve let go of 35 pounds so far and it is exceptionally easy using this app. My goal is to learn how to eat like a normal person and lose unwanted pounds along the way. This app has proven to be very useful in retraining my habits.

Great job on the app!

I am very happy with the app and content. The app is easy to pick up and record or search on. It functions GREAT!

The content is very well done. I signed up for Noom and I was so disappointed. The articles and information on the weight watcher app is excellent. It is not presented in a childish way at all.

Room to cheat a little

Weight watchers is a great way to loose weight. I find it very easy to stay close to the plan points allowed. I love the fact that WW allows extra points for the “little cheats” we all encounter. It’s very easy to track your food and “cheat a little” while still losing!!!

Great tool for WW

This app has everything to help a person work the WW program. Tracking is a breeze. It’s easy to record activity. Mostly, it’s the entire program in my hand. I can check back on a great recipe, find a new recipe, chat with others for personal encouragement or to celebrate success.

The app is awesome!!!!

I really enjoy it. The recipes give me many ideas. Sometimes when I am tempted to eat beyond my points for the day, I listen to the testimonies of the WW members and this encourages me to keep on the straight path. I also love the barcode scanner. I use this often when a I do my grocery shopping.

Great App

I love being able to track my food everyday. I can also track my weight each week and it provides a trend chart of my progress. I also really appreciate being able to connect to other members and learn from other triumphs and struggles. Great App.

Love the app but...

I wish your website recipes would print to one page. The layout of the page is so spread out and awkward that they need 2 or 3 pages to print. Maybe I’m old school, and maybe you do it intentionally so we won’t print them, but I like printing the recipes.

If you don’t use it, you won’t loose it!

Yes I have to be honest. The days I use WW to track my food intake no matter how great or bad the day were will have an impact on weigh in day. It also helps me to go back and say yes I could have made a better snack choice or I should I weighed/ measure out that selection.

Work the app!

Great App!

I live on this daily, track meals, read articles, connect inspiration and love

that my Apple & Nike workouts log into activities tracking! Eight months in, reached my goal and down 30lbs! Glad to be back at lifetime, been on this rodeo too many times and will not go back to my old ways! Thanks!!

Love the Fit on programs

As a long time WW lifetime member, I know the value of easily tracking food with my app.

The Fit On programs have definitely added to the value! I love that I can squeeze 10 minutes of working on arms, abs, legs. The variety of programs available is amazing and has been a life saver during the COVID-19 crisis.

My only pet peeve

Many of the grocery stores that I go to do not have Wi-Fi and I can’t scan barcodes because there’s no Internet. Usually I can get Internet on my phone but in Kroger and Suoerlo in Memphis, I can’t pick up a thing. I can’t get the points before I buy anItem unless it’s already on the app.

WW App

The best tool. I use it all the time. I log my food and activities, read notices, enjoy the sharing on Connect. The scanner is great especially when grocery shopping and I have the urge to try something new. I scan first to check points then decide whether or not to buy it.

Great App

I love love it!! I've lost 21 lb and have not given up anything.

My problem is I've done it online and can't become a lifetime member!😡

As well as what I've read I really like being able to scan chain restaurants before I go so I can be prepared. SO I don't have anxiety about eating out!

Thank you Weight Watchers!!'

WW App

Great app, keeps you honest and helped me learn the way to eat. Gives you everything you need to loose weight and keep it off. I’m so glad I did it I have lost 27 pounds in two months and I could feel better. You just have to remember that it’s not a diet it’s a life changing attitude towards food.

Still learning!

I L-O-V-E the WW app. I'm still learning about all it can do. Figured out how to track my walk to run on the fitness tracker. I'm not too tech savvy so it's slow in coming. Is there a class WW offers that shows you all the ins and outs of the app? I'll keep learning and figuring stuff out DOES help my feeling good about myself.

Love it!

I've been using the app since it first came out. It's so good to have the whole program within reach whenever I need to check SP on an item at the grocery store or to get support from the community. It seems that I use it constantly for tracking. Over all I love it!

WW On-Line App is a game changer

I love this app it has made this journey to get healthy so much better. I am able to connect with people and not have to go somewhere every week and take out another day with meetings. My job is full of meetings and this makes it so I can participate fully in this program.🌸

Great app

I am on the digital plan and the app has been really helpful. It keeps track of food and fit points. I like the recipes along with you tube ideas that are separate. The only thing I would like is for it to have more restaurants, many aren’t anywhere near me.

Best Program EVER!

If you’re on the fence about weight watchers, get off and just DO IT! It is the ONLY weight management program that I’ve had any success with. This is coming from someone that literately has ZERO willpower and made excuses for everything! I can’t say enough good things about this program! JUST DO IT!!!

Trouble with App

Ever since the update 5 days ago I have had nothing but trouble connecting, and being able to enter and track. I keep getting poor connection msg or just the time indicator spinning

I have checked with my internet provider and my download speed is high as required by my contract. No problem with any other app

Please try uninstalling and reinstalling the WW app. Email us at ResolutionSupport@ww.com if the issue continues. So sorry about that.

--WW Customer Care--

Amazing app tough learning curve

I’m lucky my boyfriend understands this type of app and was able to show me all the neat stuff that you can do with it. Otherwise, I’d have been lost and unable to utilize the app like a fellow WW friend of mine. Now this to me is an awesome companion to my dieting experience. A tutorial guide would make this a 5🌟 app, and a FAQ and/or help section to supplement for later use.

Love the app.......but

Would be nicer if we could have a scanned foods to show up on the portion we add activities, weight, recently foods, etc. but otherwise it is a great app.

Great app, sometimes I have scanned a product and rescanned it by mistake. It would be nice if I could delete the 2nd scan. Just saying. Still love the app.

Tricky to navigate

But once you figure it out, it’s a great app. I just figured how to edit my Past weigh ins. They went back 2 years. I just rejoined and the app remembered all those weigh ins so it made it look like I gained too much or didn’t lose enough. So still learning how to use it. Im personally enjoying it.

Best weight management program ever!

Following the WW program is incredible! Helps me feel satisfied, makes me accountable, & allows me freedom to eat whatever I want, just in moderation. It is helping me develop better eating habits which is resulting in greater energy in addition to the weight loss. It’s not a “diet”; it’s a life change!

Good app, but has some issues

The app is good and is easy to track food. The search feature doesn’t always pull as you would expect. I also have issues with they app just locking up, which I need to restart

Also, the search feature within the restaurant function does not work at all.

WW made easy

I love the WW app as a critical tool for doing the WW program. Tracking is easier with the favorite items feature, the scan feature and all the ways for building recipes and adjusting the portion sizes. I remember the paper tracker and became a Lifetime member using the paper tracker. The e-tools app make tracking a breeze.

Love the app!

Love the WW app! So easy to use and track, the community board is great for sharing ideas and accomplishments, and I love the partnerships and access to apps like Headspace and Aaptiv. The only thing missing is the ability to auto import online recipes and have it automatically input the ingredients, servings and calculate points.

Could use a few tweaks!

I enjoy using the WW app. I have trouble with favorites, tho. Seems when I type something in that I have starred it should show up in the top tier. Or maybe I'm just seeing where to get the favorites. But this is the best WW points system app so far. Keep making updates!! 😘

Everything at your fingertips

I did WW online many years ago and this new app is the best! Very user friendly and literally everything you need is at your fingertips. The 3 features I love the most are the scanner, the restaurant guide, and the connect. These 3 keep me in check and motivated.

Love it!

The only thing I would change is that when you get a notification that someone liked something you posed, it doesn’t open to where that post or comment is. I have to go back into my profile and dig around to see what it was.

If only....

This app is fine, but I really wish My Fitness Pal was the database and that the search functioned the same way. Basically I wish for My Fitness Pal but with WW points instead of calories. Aside from it being hard to find foods with this, I also would also like a non-brand item to pop up first - jus the food item.

Easy use but one complaint

The app is very convenient and easy to use. I only have one complaint. You used to be able to search for a range of points (1-3,4-6 etc.) within a SPECIFIC restaurant in the restaurants tab instead of having to look at that range’s options for all the restaurants in the database. PLEASE bring it back!

Ms. G

First time trying weight watchers and was skeptical but it’s the 3rd day in and have lost 2.5 pounds. It keeps me accountable. I don’t like to be pushed because I have to be ready to start something and this app makes me want to eat better. Believe me I am cheeseburger kind of girl. This app will help you start to eat better.

Great app

I would be more inclined to track if the app showed how many grams of protein ive eaten instead of only my point balance.

I’d like to be able to use it while it’s not connected to LTE or wifi. I live in nyc so when im stuck on fhe subway i cant access any network and it’s a perfect time to track.

Great feedback! Thank you so much for taking the time to share your review and thoughts with us. We're sorry for any frustrations this has caused you and will make sure the right teams here at WW receive your feedback. Let us know if we can help with anything further by sending a quick email to ResolutionSupport@ww.com. We're wishing you the absolute best on your wellness journey!

Super amazing and easy

I use to hate having to write it down and having to look through a book to find out about points and now it’s all in a app and if it’s not there then there’s a calculator to do that for you ...it makes it easy to lose and I’m loving it!

WW App!!

I track everything but water!! Maybe you could add a place for water that would remind us to have a sip every now and then. The app helps me plan any time of the day. It would be awful to only be apple to check things out online..

thanks for the app - and its features!!

One of the best weight loss apps

Over the years I have tried a lot of weight loss apps but the current WW weight loss app is the best one out there. I have tried all the “free” apps but you get what you pay for and ultimately they want you to end up paying for a service that is just not as good.

Easy to use

This app is very helpful for people on WW so you can an eye on your day. You can track, scan or even put in a recipe to find the points value of a food. It can track your activity, helps you be mindful of your eating and offers encouragement through connect.

WW is life altering

WW and using this amazing app has absolutely given me my life back. WW has given me the tools and education on how to create a healthy lifestyle with wholeness. This has positively impacted every aspect of not only my well being but the health of my daughter as well. WW lifestyle is here to help us and is the only true health app/program to promote world heath.

Mostly great

I love the WW but would enjoy it even more if there was a way to view restaurant foods in points value order rather than looking up specific items. Sometimes I know where I’ll be eating and how many points I want to “spend” but I have to scroll through the entire list as everything is jumbled together.

Love the app!

This app makes WW so much easier than in the past! I do everything on the app. Tracking is easy, I scan items at the supermarket to check on points, I sync my Fitbit with it, and I check Connect every day for information and inspiration! Four stars is the highest rating I ever give anything because nothing’s perfect! Keep up the good work, WW! 👍

I love the app but......

It has glitches. It freezes a lot. I put in a meal or food a couple of times and do not mark it as a favorite it keeps coming up all the time as a frequent meal when it isn’t and it makes the list too long. Wish I could delete them.

Love it

I love the WW app. Easy for me to keep track of what I am eating. Go out for dinner and I am putting the food in I order so I wont forget. And then I adjust the serving size offer I am done eating. When I was on WW before I wrote everything out and that helped at that time. But with lives being more busier the app does help.

Points list

I left weight watchers for a while and just came back. As I remember there used to be a list of one point foods, two point foods, three point foods etc. Now there are only zero point foods unless I’m missing something it would be most helpful to see a list of foods with other point values beside zero. Please bring it back.

LOVE this app but...

This app has been great especially when grocery shopping. The barcode feature Quikly displays the points . The ONLY problem I’ve experienced is trying to pair the app with my Apple Watch. ( it keeps telling me to log in on my phone but still will no unlock the app on the watch) Having used other tracking apps, the WW app is the best.

App is so easy to use!

I don’t think I would be losing weight if I didn’t have this app!

It’s easy to use & has pretty much every type of food I need.

I especially love the restaurant list & the scanner to use at the grocery store since it helps me make better food choices!

WW APP

I love it, I had an older cell phone previously and had to go to my computer for everything.

Now with a new phone I can access the App and I am definitely spoiled. I love having everything at my fingertips.

Being able to scan barcodes is the greatest thing ever. Now that I am able to use the app, I never want to be without it.

Thanks WW

This is my go to for support because I do not have a WW near me. I love the success stories and it gives me motivation to help me succeed. There is so much info on this app anyone can find what they need to succeed from support,recipes,activity. Thanks WW for allowing people to access this app to be able to help them on their journey

WW app

I am finding the program so much easier to follow using the app. So easy to track, love the restaurant guide, recipes, blog and so much more! I appreciate the fact that this app is so helpful to me in grocery store and aids me in making right decisions! Been on WW many times in the past but finding it great for me this way!

Easy to Use

Love being able to scan things at the store when I’m grocery shopping.

Also like the tracking. I can look up my points in the restaurant section before we go out to eat so I can stay on track.

Getting on Connect is great for motivation.

It works when you don’t go over your points with booze

I love this app! Used to do WW back in the day with the pull up paper calculator and log! Now I love that I can scan foods and just type it in. No excuse NOT to succeed except the booze. Down 14 lbs and I’ve got 30 more! I’m hooked and have had 5 friends sign up.

Love the App!

My favorite part is the ability to scan food bar codes to find SP values! So handy and keeps me on track. I only wish there was a feature to track daily water. And I have requested several times to have a Connect group for Dallas but my words seem to fall on deaf ears? Why!???

Latest Update Not So Good

It was working great until I installed the latest update. Now I can’t search in my Favorites. Can’t change the serving size in my favorites and a lot of the time I can’t add/track a food because the track Meal box isn’t visible at the bottom of the screen.

Great app.

I love this app. It’s easy to navigate. I appreciate that I can track my points, weight, and activity so easily. I didn’t give it a 5th star because it is only usable with a connection to the internet. I wish I could still track my food and save the input until I have a connection. I travel a lot and reception is spotty sometimes.

WW app

It’s so easy to use you just scan the food item and it calculates the points. Then you decide if you think it’s worth the points before you eat it. If also keeps track of your daily points, activities and much more. It’s so easy to use that’s what I like about it.

Just rejoined after 6 years

I like the new app but having trouble finding my favorites and often used food meals once I track them daily so I can just post them again on another day. With out searching food choices again to find it.

Great App Functionality- Not So Great Coach Chat

I love this app...the scanner, tracker, restaurant search, Connect, all of that. The Coach Chat function used to be awesome, but recently they’ve changed it. I believe it’s been outsourced as I can tell the clear difference in the friendliness and customer service, possibly from a language and cultural barrier.

WW app ❤️

Love the accountability of this app! It keeps me on track and motivated during my lifestyle change! There is tons of information on this app as far as smart points, 0 calorie foods, eating out, advice from other members, and live chats with coaches right at your fingertips!! Would highly recommend this app!!

A realistic way to track

This is my first time in WW but what I heard about prior tracking methods, I wouldn’t be on this if I had to track points that way! This fits into a busy life schedule and the scanner is fabulous. It certainly has made an impact on raising my awareness on making better food choices.

Love the app

Lots of recipes available. Social community to help and encourage each other. Wonderful articles on hints and tips for healthy lifestyle. Plus coaching feature for when you have questions. I love how easy it is to track what I eat and have the app calculate the point value for each meal.

Keeps me Honest!

I love being able to input my food and activity, to read successes and struggles of others-all of it is helpful!!!

It is great to track what you’re currently doing-and if you find you’re not doing as well as a certain period you can go back and review!!

Love the App

It’s easy to use and knows the things I eat most often. It’s great to use on the go so I can always monitor my eating. I love that I can scan food when I’m shopping so I make sure I’m buying the foods I need. The app has really kept me on track and has been beneficial to my weight loss success.

On again Off again

I have been an on again off again member over the 20 years, have been at goal weight twice. Right now I’m 20 lbs from my goal weight. This app makes things so easy. I have tracked every day since I started in August. Everything is at my fingertips.

Love love love it!!!

I Love This App

I Love this WW, App. It educates, It gives you a visual, making tracking what you eat so easy. This App. Has improved over the years. I would like to see a version of this App. available, outside of WW, for those weight conscience individuals who would like to analyze, where they might be falling short nutritionally.

Happy Happy Happy

I love WW! It is crazy but it works! Just shows we need each other! I love all the help from others that are like me! Caring good folks all sharing and trying to be healthy! It is true this program works when you work the program! Eat, Drink and be Healthy! Enjoy life to the fullest! We are blessed!

The thing that worked for me

I’ve struggled with my weight and health since I was a kid and I’ve tried and failed many times to really turn it around. I saw finally saw results with weight watchers and it kept me motivated and I was finally able to sustain a healthier lifestyle. Definitely recommend.

Great Tool

Lots of great feature - barcode scanner, meditations, restaurant search, etc. But would love to have the ability to track total nutritional details for the day (calories, protein, carbs, etc.). Would also love to be able to set up and receive reminders/notifications in the app.

Love my ww

I have been using this app for years now and I love it. It is great to be able to track everything and the feature I really like is to be able to scan food in the grocery store before I buy something that is way too many points😊

Easy way too shed those stubborn last 10 lbs !!!

I had to loose 10 lbs . I no too some people that doesn’t sound like a lot but when you’re near your regular , what your used to weight it’s harder to lose it. This app along with medium exercise , helped me achieve that goal , in about a month 1/2 . Easy to follow diet and it fits in with the busy schedule.

Weight watchers update

I love being able to track several items by checking them off of the list. Great improvement.

I think each update makes tracking better. I love the "meal favorites". Makes tracking faster. Keep up the good work!

Fitbit app issues

I just downloaded the latest version of the app and was hoping the FitBit issue I had would be resolved. I update my FitBit app throughout the day however WW doesn’t update. I do a sync via the activity page and nothing. So I have disconnect the bit from the app and reconnect it. 😒

Back on Track

I did well with the old Core Plan back in 2007. I was 50 then. As I neared 60 my weight went up and my habits got worse. I’m hopeful that the new WW helps me turn it around. I love the new app! So much useful info and great ideas.

I still love the app. I’m not losing weight yet but am eating much healthier and feeling good!

A Great App & Program

I love WW and all the new changes help me to focus on being healthier... not just focused on the number on the scale.

I do wish WW branded products had barcode on the individual products it would be so much easier to find them.

I also wish when you search through restaurant you had the option to break food up in to categories. For example all your breakfast choices would be together. It would be so much easier to skim through the choices then

Overall I have lost 25 lbs and still have a ways to go but I am now walking and being accountable.

This is great to hear! We will definitely pass on your suggestion for the bar codes to the proper teams for review. We wish you continued success on your wellness journey!

--WW Customer Care--

Great tool and resource!

The WW App gives me the information I need to stay on track and be creative on my journey. Instant access to the food points help me make good choices from a variety of options, anytime, anywhere. The recipes (both mine and the WW ones) offer delicious alternatives and ideas. Love it!

Way easier

Love the ease of keeping track of my points electronically. I use my phone throughout the day so i always have it with me. I love that when I shop I can scan barcodes and know immediately if it’s a product that I can use. WW seems so much easier than before.

Love it ❤️ ⭐️

This app keeps me accountable. It has so many options to help you stay on track. I love the articles, the different groups you can join you fit your needs. I especially love the guy meditating that put me to sleep every night, oh and my grandchildren falls asleep within 5 mins.

Seems to have more foods now

Easy to track lots of different kinds of food and portions are easily scaled to what you eat. I gave it 4 stars due to some restaurant foods are not available. Also found a few mistakes in point values, 16oz of a certain type of hamburger has 8 points while changing the portion to 1 lb gave it over 200 points

Love it!

There are a few features that would make the WW app even better and that’s why I gave 4 of 5 stars. I have used other apps where you can import your own recipes and the app recognizes them. It would be great to do that and have WW convert the ingredients into points.

As is the app is fabulous! 😄 It’s soo easy to use and has made my journey to wellness seamless. #50poundsdown

So far so good

Four days in and it has been an easy transition. I can see and make good choices on what I want to spend my points on. The recipes are what I think are most helpful. I always get in a rut as what I should make. With the app so many ideas to help!! Loving that I made this decision to do weight watchers!

Weight watchers mobile

Love it. Makes it easy to stay on track Kind of a pain going from one app to the other I love the app . overall the app works great. Love that it syncs with Apple Watch! Have found some great

Still wish there was a place to track my water intake. Would be much easier if there was a spot on the WW app. I believe there used to be

Enough with Connect

Every update recently has focused on the highly moderated social board in the app. But I’m with everyone else leaving reviews in that I use and care much more about the meal tracking and food scanning. Which works but can be so much better. Please show it some love. We have 300 other message boards we can be posting on.

Recommend the app if you need to help

Easy to use. Keeps me on track.

The community part of the app is confusing a little, and I wish you could enlarge the photos - especially transformations, but overall I recommend the app for counting points and scanning points.

Great in ALMOST every way...

I love the app! It’s very handy & easy to use but one change really needs to be made. When typing in a food it will predict what I mean & make the keyboard drop from view. This is VERY ANNOYING since it often guesses wrong & I keep having to make the key board come back up after every single letter. Fix that & the app will be nearly perfect.

Overall very pleased

I love the overal features of the app and the program in general. I have just a few things I wish that could be added to make it easier to track things like recipes.

Add a scanner option for recipes or a way to important them from websites like Pinterest or google.

In the next cookbook add QR codes to the recipes for easy scanning when you make something

A way to share meals between users so that when multiple family members are in the program it’s easier to share menus

Define what “1serving” is under options for tracking

Give all measurements as options for all items ( oz cups tbls etc)

Otherwise I love it and we’ve lost combined almost 20 lbs in a month!

Easy to keep track of progress

So easy to put in food eaten at each meal and snacks. Most items are found in the menus. I’m glad I can keep track of my day on my phone or my computer. I haven’t tried the activity section yet. And I’m just beginning to use the recipes.

Weight Watchers is the only plan I have stashed with.

This app keeps me accountable for what I eat. I enter everything even if it means I go over. I have lost more weight and stayed on this program longer than any other. Thank you Weight Watchers for giving us a program that is geared for success.

Search bar background jumps

In the last few weeks, the background of the search bar jumps and is distorted when you try to search for restaurants. I have delete the app, reinstalled, and rebooted my phone. The problem still exists.

Hello Alison. This should be resolved in the next update. Your patience is sincerely appreciated!

-WW Customer Care-

Stinks

I now have a glitch since the update. I hate how you have to do the updates or the app doesn’t work and then it has a glitch that makes it hard for me to add my points because both screens are trying to be on the main screen at the same time. WTH?!?!

Hi Angie. Thank you for bringing this to our attention. If you are still seeing this, please reach out to us at ResolutionSupport@weightwatchers.com. We are here to help!

-WW Customer Care-

New app is horrible.

I’m so disappointed in the new app! The features and ideas are great but the app is horrible! No recipes come up except the ones that are featured even when I search. The font is way too big so I can’t even read what the whole item is, & the layout is extremely clunky. I miss the old app. Please re-do this! It’s so bad

We are sorry to hear you are not liking our changes with our app, Kaycee. We will be passing along your feedback to our teams for further review and consideration. WW is committed to your success.

-WW Customer Care-

Found a bug, but a good app nonetheless.

I started using the app today, and I’ve encountered an issue where everything except my “Food” tab won’t load. It says to check my connection and try again, but everything else seems to be working fine. Other then that, I’m enjoying the app so far! The Fitbit sync is very handy.

Freestyle - add daily calorie count

I’d like to see calorie totals alongside the points per day. It’s easy to eat too many calories (and they DO matter) with “free” foods. I’ve been using both MyFitnessPal and WW, but double tracking is annoying.

Please consider calories as an additional option that users can use if they want to track them as well as points.

One of Weight Watchers greatest challenges.

Unfortunately this app is incredibly buggy. It does not sync well with my Health Mate app (scale) and Apple Health app (fitness tracking). I need to manually sync the app several times to get a correct sync. This is a huge issue for me.

In addition, the method of entering items into meals is very frustrating. When selecting a scan item from within lunch, the item scanned should default to lunch (or whichever meal you initiated the scan in). It does not.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love The app. Would like one thing though, please add the scan feature to making recipes.

I really like using the app and I absolutely absolutely love the scanning feature for figuring up points. I would really like for y’all to find a way to add the scanning function to making recipes.

Frustrating waste of time

The app has a lot of potential, but I have been very frustrated trying to enter foods that I’ve eaten. I type the name of the food in the search bar and enter but all it shows me is the list of most recently entered foods. It doesn’t usually perform the search until I hit “show more”, and today, it would not search at all!

It would be faster for me to look up the points in my book and write it down in a ledger.

Slow, but consistent!!

New weight watchers program is working for me!!!! This last week I only lost 1 pound, but hey! I’ll take it, it’s going in the right direction!!!! Think I need to decrease my points by 3 per day to start seeing better loosing results. That’s what I’ll do this week. Anyone know of a good seamstress??? Need to take in my slacks!!!! 👍😄🙏

Easiest Way to Track

This app has changed my life!! So convenient and easy to track my points, see my progress, search recipes, types of food , restaurants and more. I’ve used the app for four weeks and have had the most success losing weight in years!

Great App!

I’m really enjoying the ease you’ve made it to keep on top of my food diary with the UPC scanning and very large library of food choices. I also like the auto connect with my Fitbit so all of my WW data can be integrated in a single App without any double entry. You’ve made it very easy and I thank you.

Best ever

I have been on a lot of diets over the years however with the app and the ability to scan what I thought were good choices ended up being horrible way to lose weight

This diet is a game to me and I am winning

It is causing me to have new eating habits without feeling like I am cheating myself

Good but needs better search

Good app for tracking points. I wish the search functionality was a little better. For restaurants, you usually have to scroll through the menu options because searching will not find them, even when titled the same exact thing.

What’s happened to activity?

My weigh in day is Saturday. Lately by the time Saturday rolls around, the previous Sunday and sometimes Saturday no longer have my steps or activity points and they say no data. I took a screenshot last week to show I had data and sure enough it was missing today. WTH?! The last couple of weeks are incomplete but I can go back a month and all my workouts and points show. Looks like an update messed things up recently.

So convenient and easy

I thought this program was gonna be hard to keep track of the points. I’m very busy and don’t have time to weigh and measure my food all the time. The scan feature is so good and makes it so was I’ve lost 12lbs and don’t feel like I’m missing out. So good

Just ok

This app is great to track points and it has a lot of food options to track. I also appreciate that I can put my own recipes in the app and it will calculate the points per serving. What I DON’T like is that it keeps resetting itself as far as the beginning questions it asks you. So annoying I’ve answered them a hundred times and it just will not save. I’m going to stop answering before I go insane.

Success is in the tracking

I enjoy using the app to track my daily points. And I'm able to create recipes in the app and determine the points. The app makes clear the surprising number of points in foods I would normally have eaten without giving it a thought.

Surprisingly effective

The app is easy to use and you can get started right away with minimum fuss. I wish...the blue dot system would show over or under when you don’t get a blue dot...there would just be a list of foods I’ve eaten, instead of it guessing what I might eat again....

Big Fan But...

Love this app! I think a feature that would be HUGELY helpful would be a weekly menu/meal planning tool. Utilizing the great recipe section, grocery list, and your eating history to recommend a 5-7 day menu schedule with breakfast, lunch, dinner and snacks. Would greatly help me plan out how to have a successful week!

Love this app!

I really like this app - use it everyday to participate in WW. The only thing I don’t like is that I can’t use the app on my laptop. I’d love to post on Connect, but I’d have to type everything on my phone, which is tedious and annoying.

But for weight loss, this app rocks - couldn’t do the program without it.

My conscience

Love, love, love Weight Watchers and this APP!

I use it religiously to track and it’s working! It keeps me honest and conscientious about what I’m eating, drinking and snacking...

A little frustration over the past few days as I kept getting booted out when trying to update amounts, but the fix is already available!

Awesome App

I’m a lifetime member for decades…now in my 70’s. I love the app…everything it offers from tracking and keeping me mindful to recipes, support, etc. I am grateful also for the virtual support meetings & awesome coaches. It’s wonderful to get to meet people from all over the country … I learn something new from every meeting. Thank you WW!!!

Easy App

The App makes tracking the easiest ever. Also so much info on everything from recipes, restaurants to food shopping with bar codes to activities. Not to mention classes online. Been involved with WW for over 50 years and this is the best program ever!!!!

Love it!

I love being able to track my food, as well having new recipes to try. I especially like being able to scan food items. So many times I think something is low in points, only to find it is not.

Use It Lose It

Tracking is easy. You can use speaker to name food Or you can scan the package. But you do need to know how much of the food weighs or cups, or even whole items. It takes a while to learn all the options but it is worth it. Just make it a game.

Food tracking made harder August 2021

Updated app has buried the food log under another menu, hides quick choices under the popup keyboard so they can’t be seen without dismissing the keyboard, and requires you to select which meal you want to add it too after every single item. Selecting one item, now takes as long as it did to select an entire meal made from 5 items. No way to contact WW to give them feedback except this.

Great App for WW members!

The app is a great tool for WW members ! Tracking, Activity, food searches are so easy to do and use. Biggest disappoint is that during the peak useage hours it seems to crash, run very slow, or not add to your journey. I had trouble traveling this past month and using the app. All in all it is excellent for WW members!

Gloria

WW is great. I have lost weight. Helping keep track and giving me a guideline on what to eat has really helped. I don’t have to get rid of all the foods I enjoy. Even when I get off track or don’t lose as much weight as other times it keeps me to the place that I don’t give up. Awesome!

Great App!!!

This app is great for following Weight Watchers. It helps calculate food which makes it easy to grocery shop. It has an online community to help support your weight loss journey. There is so much information at your fingertips in this app like exercises, recipes, q&a... Overall a great app to have if you are following WW.

Love the app

Usually I wouldn’t pay for an app, but the progress I’ve made getting healthy and making a lifestyle change has made it worth it. It does a good job of keeping me accountable while also providing the help and tips I need to get better. It’s been life changing.

Scanner option is great!

Overall, this is a great app! Would like to have option of selecting multiple foods from checklist once we enter one food (those often had together, but not really a "meal"). Also, please get the activities logged on Apple Watch to sync into FitPoints!!

So incredibly thankful for WW!!

WW changed my life. Help me change my mindset on food. I couldn’t have done it without the app. I’m a life timer now. And the app saves me everyday and keeps me at goal. So thankful for WW! Down 40 pounds and still working on trying to get rid of 5 more...but that would just be a bonus. I love you WW!!

Need to finally make a change? Get this app & sign up!

WW has made a tremendous impact on my ability to implement healthy changes to my lifestyle. I love the truly easy food tracking, the inspiring & supportive community (coaches AND members), and motivating tools like recipes, print guides, podcasts, and videos.

Just try it. It rocks!

My life of eating healthy

Tracking points helped me so much ! I’m learning to not hv to track points to maintain my 135. I move better and hv a ton of energy! I feel like I’m 20 and I’ll be 59. I wish I had joined WW years ago because it seemed like everything I ate made me feel guilty now I enjoy everything I eat ❤️

Keeps it Easy and Honest

I love that the app puts everything in one place for me. It’s a reminder for me to get workouts in, drink my water and slow down if I’m going through points too quickly. I have my off days but that’s on me. Everything you need to succeed is here.

Good overall, but searches need improvement

I love my WW app; it makes it easy to track, and the recipe finder and builder have been especially helpful.

My one complaint is that the search engine for foods is not calibrated well! I can type in a food that I eat often, something simple, and the app returns a bunch of tangential stuff before going to the obvious. ANNOYING!

Related to this, I can type in a recently used WW recipe, and again the app will suggest 20 other things rather than the one I just used! Hello, WW, leftovers!

Apart from these issues, I do love the app; I’ve found lots of great recipes on it, and I enjoy seeing members’ posts of progress and pride.

Awesome WW App

I am always encouraged to update my food and exercise. I weigh daily and update just to keep me in check. There are so many new features to explore on the app. This has been the BEST self help journey of my life. For the past 3 months I have made so many positive improvements with the constant availability of the WW APP.

Much improved

I tried this app years ago. It was pretty useless back then. Now it's very useful. I love the coaching videos and inspirational articles and the community. Very easy to track. Finding create a recipe was a pain. Not so intuitive. That’s my biggest complaint. Yay for technology and improving apps :-)

Tracker!

Love this App for tracking of the things we eat. The barcode within the app is awesome when Grocery shopping! I scan a lot of items and if points are to much for the said portion helps me decide to buy or not!! Love it! Love keeping track of activity daily & the week!

Easy way to stay on track

I find that this app has been beyond my expectations in helping me stay on track with my weight loss. I use the recipe section the most since I love to cook. I have found so many interesting and delicious meals that my whole family enjoys.

Happy with App

I really find the app easy to use with a lot of great features. I couldn’t follow the program without it. I particularly like searching the recipes and suggestions for different types of menu plans. Thanks WW for always continuing to support the ever changing focus of your end users.

Get it!

I joined WW on a whim, to pacify coworkers that were joining and wanted me in on it too; I never intended on using it. But, I did. It was easy. It made sense to me. Before I knew it, I’d been tracking my food for a month. Then, I started to exercise because I felt like I could. Today, I’m down 50 pounds and it is a way of life, not a diet.

What a joke

I have written several reviews and none of them are being posted. Also I’ve written in the app to Costomer support and have never received a response on several issues. I was asked in app if I was enjoying the app and I said no and a box came up to give feedback and after I typed it out it wouldn’t submit. I originally had a complaint about being bombarded daily to track my activities and sleep. I’m not interested in tracking them, so please stop asking every single day.

Hi!

We're committed to always being here for you with the understanding that members approach the program in different ways.

You can adjust your notification settings in the app at any time. Tap the profile photo, tap the gear icon, and tap Notification Settings. From here, you can turn off push notifications, sleep and weigh in reminders.

Please let us know if you have further questions. We are here to help.

- WW Customer Care -

Daily message

I appreciate the daily personal message that appears on the WW app when you open it. I also like the recommendations for recipes, exercise and more. I do wish that the app recognized food names better. I like the recommendations for food prep based on what you have in the frig. Genius!

WW app.

I ❤️ the app because it takes the guesswork out of eating. You just scan your item or input an item and it will give you the points. It also tracks your progress and has many resources and success stories to aid in your weight loss journey to better health!

…the best WW ever!!!

I’ve been through every WW plan from the liver, canned-pumpkin-cookies, and make-your-own-salad-dressing-from-ketchup days🙄….and believe me, FREE FOOD is a revolutionary concept! I never thought it would work, but it has made losing weight (and keeping it off!) a breeze.

Thank you thank you, Oprah…for knowing just what we needed!!

I did it!

After two back surgeries, and several health problems, I gained over 25 lbs in the last five years! Having tried WW twice before with little success, I decided to try it again. While I love the meetings, cookbooks, and overall program, I attribute my success of loosing 22 lbs to the app!

Clutch

The app is very easy to use and clutch for making quick, healthy decisions. Solid way to track progress over time and take notes as to wins and lessons learned. So much easier and faster than writing things down and looking things up in booklets like in yee olden days haha!

Love the Meal Planning feature!

I’ve started planning out my meals ahead of time and doing my grocery shopping all at once for the week. I love being able to add meals ahead of time! The only thing I would change is to add a month-long calendar view so that I can plug in the meals as I go and move them easily from week to week.

Fitness videos

The fitness videos have been a great help during COVID. Being able to break up workouts into shorted segments has made it easier to integrate into my day. I also am very happy with how my fitness has progressed. I’d love more meditations because they have been helping me get to sleep.

Great App 👍🏼 and I definitely recommend.

I love the App. I’m so happy to be back to WW. It has more tool to help you loose weight and to keep you motivated. Also it gives more ideas and helps you to make good healthy choices. I found it more interesting and informative. I definitely recommend. 😍

Good Tool for Success!

I have used a very good app before and as I am learning to use it, it is pretty good also. I couldn’t find a count for Buddha’s hand, but it’s a pretty rare item and I used a small amount in a salad so I considered it a zero anyway. It was a little bit of a challenge to get my Fit bit connected. The path to do that should be easier.

Points

I love this app the only complaint I have is that sometimes I do not use the amount of food for the points. Feta cheese only gives me points for 1/4 of a cup. I only put 1 tablespoon on my salad. But if I say I’ve used feta cheese it only will take a fourth of a cup for three points. It will not register 1 point for 1 Tablespoon.

2 months in and 20lbs down!

Honestly it’s so easy and gives you resources at the tips of your fingers! By not really changing too much (and still eating my fair share of yummy treats), I’ve been able to drop 20lbs by using the app daily! Easy to track workouts, foods, and water intake!

Great asset to weight loss

I started with The WW App the day after Thanksgiving 2019. I was 215 then, I’m 186 in May 2021 and I am off all diabetic meds. The app helps in shopping, and eating out. I also use it to help with cooking and baking! Weight loss is a Marathon! The loss was going well until back and knee problems as well as COVID-19 put a crimp in exercise.

Greatly improved!

WW has made some major improvements like including scanner and autosaving most recent foods. Keep the improvements coming -- I'd say increasing the size of the already large data base and keeping the searches fast would be the next thing.

Misc

Love the app. Makes it easier for me to stay on track. Just difficult deciphering points for meals you don’t personally make or know the exact ingredients. It also needs more exercises listed like les mills classes and things like painting (as in a room in your house), etc. But without it I’d be 25 lbs heavier.

I love the WW app!

I’ve done Weight Watchers before, but what has kept me committed this time is the WW app! I love how easy it is to use, the tracking of all my points, the recipies, and showing my progress...this app makes it so manageable. But my favorite part? Connect! So many inspirational members, stories, and pictures, I love it!!

Awesome!

This app is so great for tracking & getting help! I always have my phone which means I never have an excuse not to track. I do have some problems at times with searches & it freezing up where I've had to re download but it's been a big help in keeping me real!!!

Way to go WW!!!

The app is my “go to” all day, it keeps me in check and has made my world easier as opposed to picking up a pen or a calorie counter book. The barcode scanner is amazing, I don’t think any item was missed, honestly - Just Fabulous. It’s well worth my dime I will tell you this for sure. Thank you.

Member

The app has valuable information for an individual to stay on track with WW. However, it is either my phone or my ability to function, I often lose connections on Zoom and my day is not available.

Great App

Before when I was attending meetings, I thought I could not just complete my goals by using the app alone. However, I was determined, and it has worked out well for me. ( Especially when I can catch the discount rates). The WWApp is much better than counting calories and I love all the recipe recommendations.

WW Provides the right balance!

The WW App provides me with the right balance of data, tracking capability, and progress accountability. I'm currently a bit off track, but confident this is the tool that will facilitate my future progress.

I’ve sent this before and stand by it ... but the “How are we doing” pop-up interruption is still just a little annoying ... not a big deal. Text me ... I’ll be happy to provide feedback offline (from the actual app) anytime. 👍

Sept. 1st, ‘20: I continue to stand by my earlier assessment!

Oct. 15, ‘20: SSDD

March 5, 2021 - I continue to enjoy the app and find it to be very useful.

Best to date!

Fastest tracking abilities & options I’ve seen in 14 yrs straight of WW. The 5 min coaching, and Fit On are a huge help during Covid. Love the new added barcode scanner feature that lets me scan the nutritional label on the food package to tell me the points when the data isn’t already in the database.

WW app is helping me lose weight!

Thanks to tracking my food and activity on the WW app, I’ve lost a total of 12.2 pounds since January 2nd, 2021! The app is easy to navigate. It provides you with receipts, if needed. You can even scan bar codes on your food packaging to make it easier for tracking.

Keeps me on track!

Having to be responsible and tracking what I eat has kept me on track (and honest) for the first time ever on a weight loss program. I am forever grateful for all the points info and tips! Thanks for being there if I have questions or need validation. WW is most excellent! 💙

Great program!

This is the easiest program for a healthy lifestyle! If you follow it, it works! I think for me it is great to keep seeing people who struggle also. Sort of like AA as some of us have more trouble keeping our weight at a healthy level. You won’t be disappointed! Just join!!!

Everything a WW Member Needs!

As the WW program focuses on the 4 pillars of health; Food, Activity, Mindset and Sleep - this app supports the user with tools such as a good tracker, guided workouts, Head Space meditations and sleep tracking, to hone in on each of these bringing together what is needed for success in achieving our overall health goals. Love it! Love the WW program.

Easy to use

This app is so easy to use and helps me keep track of my points. The only thing I would change is saving recipes as you are writing them so you don’t lose them if you accidentally press the wrong button or get a call/ text while trying to input the information.

Lost 57 lbs since Christmas!

I know I couldn’t have done this on my own because I’ve tried before and it didn’t work. Weight watchers is awesome and I love it. Small changes have made a big difference plus now I am doing portion control and it really helps. I am learning healthy habits. Thank you WW.

Beware “free” trials

This is not a criticism of the app.

And it’s my own fault—let the buyer beware! I must have missed or misunderstood this VERY IMPORTANT detail.

A month into my free 3 months, I’m not using WW and I know enough about myself to know I’m not going to use it. So I go to cancel and discover it’s not actually “3 free months”, it’s “buy 6 get 3 free.” So my options are to pay for a service I don’t want for 6 months or pay a $40 early cancellation fee. Oops!

Great App for Assisting Weight Loss

I love this app as tracking helps me stay on course in my weight loss challenge. It’s easy to use and provides excellent information. I like the fact that you can scan just about any brand of food in the grocery store for its point value.

Give it a few days!

I wasn’t able to do the learning app n was so frustrated the first couple of days. But I’m learning and even did an exercise session today! With everything in this program I think I’ll gain confidence, better health along with losing weight!

Feedback

Appreciate the simplicity of the app. Don’t love the placement of the “what’s in your frig” because when I’m ready to track, i just want my most frequent items to be right there in the order that i use them. That feature pushes my pics list down. If i want help with meal ideas, I’d look for that outside of tracking

It’s very user friendly

This is the first time I’ve done this online and it’s not quite the same as the meetings but very close. I didn’t think I’d be held as accountable, but it’s all a mindset. With the gyms closed I bought a stationary bike and walk every day with Leslie Samsone online so the weight is definitely coming off. But I give all the credit to our Lord and Savior, Jesus.

APP NOT USER FRIENDLY

I've typed in a recipe TWICE and the recipe dissapears before saving. It does not appear in any of my recipes. Have I lost the recipe twice? Looks that way. Have lost 20 minutes as well. But, there is no way for me to tell for sure. I went to app help and the link was dead (of course). Also, entering daily meals is NOT intuititve. I constantly enter food items in the journal for one day and they appear in another day.

Love it!!!!

I think there’s room to improve the activity tracking, it’s not so easy to see how to look at yesterday’s activities etc. With a little improvement of the activity tracking I think it would provide more incentive for me to do more activity!! Maybe! ;-)

Changing my family tree

First time in my life I’ve been able to successfully overcome my laziness and track food, because the app makes it so easy. I’m an a slow journey but it’s not miserable and it’s in the right direction- down 11.5 pounds in 9 weeks and on my way to goal!

Great Update!

I have been a WW Lifetime member since the 70s. Let's face it, to be successful with this program, you have to devote yourself to it, and that means educating yourself about the updates and that takes some effort. Tracking DOES make all the difference. The website is easier to use than ever.

This app got me back on track

So many features for different types of

Users. I love the scanning feature that tells me how many points anything with a barcode has. I will reach for a cold, crunchy apple over a candy bar any day when I scan the point values! 😱 0 vs. 20? 🤦🏻‍♀️

Genius pathway to weight loss & health

I had given up on ever being slender again. Even though I am not at my goal weight I have lost 42 pounds. I know I will get to my goal. The app keeps me accountable. The other members keep me motivated, and give me concrete techniques to make my journey non threatening & doable. I couldn’t be more thankful.

Stay with the App

Likely to not stray too far if you stay with tracking with the WW App.

Must say WW has thought of almost everything to help us “keep on keeping on.”

My advice: just keep “doing the deal” and you’ll make your goal, maintain and feel really good about your success and serenity.

Review

I enjoy your app & ease of usage.

I only have 2 issues: it would be nice to synchronize both garmin with WW scale. As your app only supports one, I opt for fitness tracker & manually enter weight. My last issue, when logging a late breakfast, it populates lunch field. Is this due to looking at a clock per se in your software coding?

WW

Love the app and everything on it, really helps a lot being accountable and Connect is a great support! Just sometimes the food I type in doesn’t come up, something weird comes up and I have to wait until later to try it again!

Thank you!

Keeps me on track

Writing down everything you put in your mouth keeps me accountable

I started WW in 2013 and lost 45 lbs

Now I use it to maintain

I just wish it was the original points method as the new gives too many points and does not work as well

I have learned that 23 points with counting original items works best for me

Helps Me Make Good Choices

I love the fact that I can scan things at the store when I am choosing between loaves of bread or tortillas. When I am buying a new product, again my APP helps me make the choice “ yea or ney”. The APP. keeps me on track with regard to my points and I love entering my activity everyday as well.

What’s not to love

WW couldn’t make it easier to track weigh, food and be part of a community of like minded people all fighting the same fight...the battle of the bulge.

I have not attended meetings in many years. This app gives you everything you need to be successful in your weight loss and healthy eating journey.

I Love the App!

From the ease of the app to the ability to both find foods, track exercise and sleep, this app has it all. Kudos to the developers who have designed this because it hits all the high notes. I use it every day and it truly keeps me accountable and helps me to achieve my goals.

Great way to track

For the most part I find this app easy to use. If I do get stuck with something my leader will address it at the meeting so we all get the answer. WW always seems to working on any bugs. These have come a very long way since your first online apps. Thanks WW!

Great App

Using the scanner is great. Tracking your points is easy and very convenient. Trying to create a recipe is not that easy. Could be made easier. Tracking foods at restaurants is wonderful, would like more restaurants to be included in local areas, if that is possible.

Love WW!!!

I’ve tried everything in the past to lose weight and was unsuccessful until I gave WW a try. I’ve lost almost 15 pounds and would be losing more if I exercised. I’ve been lazy with “shelter in place”. So easy and I can eat what I want as long as I don’t go over my points. Thank you weight watchers!!!!

Bring back favorites

Unless I’m missing something, and maybe I am, but I wish I was able to just search thru the old ‘favorites’ list .. there seems to be sometimes a frustrating pause in searching for food items, even saved ones .. I’ll puruse the app more closely thou to be sure I can scan favorites..

The app

I loved the app because I get so many new recipes from other WW that have been tried and found good!! I love that I can choose from many things to get different info: exercise, good motivation messages, and helpful hints from WW! So much is available to me! Thank you for doing such a good job !!

Love it!

The Weight Watchers App helps me be very mindful about what I’m eating, which stops me from mindlessly snacking. Also, it awards “wins” for exercising and simply tracking my diet. My only issue is sometimes the search for specific foods takes longer than immediate. However, logging food is made very easy thanks to the different portion size options.

Love this app!

I’ve done WW in the past. This is my 3rd and hopefully my final time. This app makes everything so much easier. I don’t even have to think about anything I automatically track my points and my exercise. Easy to navigate after a few times.

Please breakdown carbs

I was inclined to give this 5 stars because I love it and use it every day. But then I remembered that I am also watching my carbs. So I double track in another app. Apparently there are other apps that I can pay for that will also track WW so I would not have to double track. But I don’t want to leave. Please do what some other apps are doing by breaking things down even more

It really works!

Weight Watchers app is great. Tracking points makes it easier to keep of your calorie intake and shows you how bad certain foods really are. I recommend it to anyone thinking about losing weight. After using ww for six months I have lost 49 pounds and counting. Thank you weight watchers

Simplifying a healthy lifestyle

Ability to accurately track food, simply scan food in supermarket before putting in cart, building recipes, tracking activity and yes rewards for just doing what makes you a healthier version of yourself. Lifetime for over a year down 60 pounds yes it works!

Weight Watchers

I love this app! Definitely loosing weight! It’s so easy and helps you stay focused! I really like the fact that it has a social media page like a Facebook but for WW members only! This helps me keep motivated! It also has recipes to help you with different food options! Thanks Weight Watchers!

Extremely helpful!!

The ability to track food & activity, find recipes, restaurant info, watching my weight drop - all of this has been helpful & encouraging over the past few months of using WW. I’ve lost over 50 pounds!! Highly recommend!!

Great app, Great program

I have lost 70 pounds using only the online program and all the tools and support that is available on the app. Decided to start going to meetings a few weeks ago, as well as using the app daily, and have lost another 7 pounds. You can do this too!

Like app but..

I love the app and having everything with me to keep tracking and looking up points. I love scanning for point values at grocery store. Makes it so much easier. Also gives me lots of new recipes which keeps me from getting in a rut and quitting. Highly recommend it!!!

This app is a must have for me!

This app is so easy to use. It’s simple to keep track of your points, because it does it for you! So quick and easy! Full of great recipes, other inspirational stories, and it REWARDS you! I love it! I’ve lost a little over 50 pounds in 9 months and it was so easy

WW

This App keeps me accountable for my own choices! I like it so much better than weight checks in public! And I have several friends who use the app as well! Thank you, WW

I am now down 63lbs! I started 2/4/19. I am finding that it’s easier to follow the program through the App! Thanks WW!!!!!!

Down 63 lbs in 11 months. Great App!

It works!

I love Weight Watchers - so easy to follow, tons of support and they are always refining it to make it even more user friendly. Nothing is off limits just make it fit into the points you have. So many zero point foods no reason to ever be hungry and you still lose weight.

Love this app!

The WW app made is so easy for me to lose weight. I wanted to lose ten pounds that I had gradually gained after menopause but didn’t want or need to attend meetings. The app made it simple - all I did was track my food intake and stay within my points. I wanted to lose 10 pounds but lost 15! Five star program!

Works well

Easy to track, easy to link Fitbit, etc. My only issue is the restaurant lists. Why can’t we sort by points? It makes no sense to me. Scrolling through an entire menu is not ideal, trying to find lower point options is difficult.

Five stars

So very handy as I always have my phone with me! While shopping I can easily scan a new food to determine its points so I can make smarter food purchases. I enjoy the fact that I can access recipes to get meal ideas in order to keep my plan from getting boring!

Love the app and concept

I really appreciated this app helped me so much, I would say it’s 5 star app and company, I am giving 4 star just because their GET ACTIVE is not updating at all, I would think it would be updated at least every 2-3 months it’s almost 9 months same recordings still playing, loosing the whole point to get active.

Love it

Easy to keep a food diary and also lets me know when I have to not eat , a lot of my eating is from my head and when I look at what I’ve already had today, I can know that I really have had enough but if I really think I’m hungry there are some 0 point options

Easy to use and track

They’ve made the integration with Apple pedometer and all the other food options to track everything very simple and it does all the math for you with your exercise and your weekly extra points so there’s no complications.

Slow but steady loss

I have been on and off WW since 2014. I set a goal and have been going down in increments. Then getting off WW for a while, until I am comfortable and feel stable. Then I start again. Now down to the finish line but my doctor says to move the goal down 10 lbs.

Yay I am thin and healthy.

Watching the weight melt away!

This is my first time really using the app. I downloaded it in the past but never really stuck with it. I’m so glad I gave it another go! So easy to use! And so easy to find something point friendly to eat...ANYWHERE!! Download it now! You won’t regret it!

One year and still continuing journey

The program, support and best of all the app. The app allows for easy access to check status, points and recipes. The only other thing that I would use would be if we could share recipes we create. It syncs with my Fitbit. BONUS. Love keeping track of everything in one place.

Love this app

I truly love this app. It makes it so easy to track your eating. Keeps track of your weight loss. I’ve done weight watchers off and on feels like forever and I did not need to go in to the classes I just needed the app and it’s helping me be successful and I know it’s going to help me get to my goal.

Helpful

Love the program. There are 3 things that would make this app 5 stars. 1) to be able to sort a list by points value . 2) to be able to check off multiple items when tracking. 3) I would like to be able to copy a meal from a previous day without saving it as a meal.

I love the WW App!

So easy to use- everything at your fingertips!! The WW App makes it super convenient to track, communicate with coaches, search point values, give support, and get support! I even use it when grocery shopping to check point values before I buy something. I love everything about it!

Weight watchers app is tremendous!

The app is so helpful with the barcode scanner. So many fast food places and restaurants are listing point values of foods to make it easier to enjoy foods you love while being conscientious of points being used.

Thank you for helping me get started to a healthy place.

Perfection

Without this app, I don’t think I could’ve lost the 25 pounds i did this last month.

Everything is easy to use. Food is mostly easy to find, especially with the bar scanner. Recipe builder is perfect. Connect is a great way to stay motivated and to motivate others.

I love this app.

WW App

I love WW. The app, with its plethora of information, make this new lifestyle so much easier to track intake and to adhere to the plan. It’s very informative AND interesting, as well. Wise meal and snack choices are made so easily with all this information at my fingertips 24/7. I don’t think I’d ever want to give up WW or this app...EVER! 5 Stars, for sure! 💗

Love this app!

I don’t know if I could’ve done this without this app. It is super convenient and the bar coding is the best! I’ve created recipes and portioned them so I can figure out the points for each serving. Thank you, WW! I’ve lost over 7 lbs in 4 weeks, when I couldn’t lose an ounce before I started! 💕

Best weight loss app ever

WW is the only program and app I should have ever used. My Fitness Pal and Lose It have their benefits, but the straightforward point system of WW and all the restaurants loaded to the database make this program a no-brainer. I’m more than happy to pay for this app; it’s been a game changer in my healthy lifestyle journey.

Love the WW app!

The new WW app has so many functions that help me in my weight loss (I’ve lost 45 pounds). I love the scanner when I’m grocery shopping, the recipes for new ideas, the daily calendar that lets me plan out my meals in advance, and the restaurant guide so I can make smart decisions about what to eat before I get there. Great job WW!!!!

Private coach option.

Even though I originally purchased the mobile app with private coach...I was never able to make contact with a coach and so after a few months just changed my membership to just the mobile membership.

Easy, peasy!

Love this app! It’s so easy to keep track of points, weight, etc. I’ve only had to add in one food as everything else has already been calculated. I scan barcodes in stores to see if the food is something I want to use my points on before I buy!

WW app is great!

I really like the WW app and can do almost anything with it that I can do from my computer, although it doesn't seem to remember many of my favorite foods and can sometimes take longer to load. But it's very handy to take to the supermarket or to a restaurant. You can even snap a picture of your food to track later!

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

LOVE IT!

Going on my 2nd week of WW and I would be totally lost without this app. I scan lots of barcodes when I shop-it's very helpful and very easy. Tracking points with it is so much easier than the old way. Would highly recommend it for everyone on the program.

Easy And Simple

The WW app makes keeping track of your points easy! I like that I can go ahead and track my next days lunch the night before. Grocery shopping is easy with the barcode scanner and it’s great that you can make your own recipes for future use.

Freestyle WW... love it !!!!

This is actually my forth time on WW and with this program and digital tools.... so much easier. I’ve recommended this program to several members of my family and friends and all of them are having success. I’m 73 and I don’t attend meetings . I think it’s the preference of the persons joining WW...for me it works!!! Love love love it!

App changes

I really love all the info I can access on WW app. But the recent update that took away the + where we entered weight, activities and calculator is missed. If an update with the changes came out I missed it and doing these functions in the new version is not intuitive😞

My Review,

Has so many features, scan bar scanner, eating out guide at your finger tips, & tracking is made easy! Speaking of tracking, moving the quick tracker feature was not good. I finally found it, but it was handy more so before, than now. Over all I am happy.😀

A WW must!

I'd give it a 5 but after the last upgrade my favorite and everyday foods stopped popping up and I have to search for them more often the not. Also the activities could be a little easier to utilize. Otherwise the app is a must for tracking and WW.

Weight watchers

WW ~ I’m

New to this program and I’m

Loving it ! For anybody who was in the program 20 years ago ~ you will know exactly what I mean. The app is super, food is plentiful, variety is endless and I’m not hungry nor do I feel deprived. For once, I feel as though I am changing My eating patterns to one I can enjoy for a lifetime ❣️

Life time member ❤️

I went off and did my own thing with low carb, high fat, no gluten. Ended up not losing anything (I’m 10 lbs over goal) and having stomach problems. Needless to say, now that I’m eating a regular, well balanced diet with plenty of fruits and vegetables I feel so much better. WW has been and always will be the best.

Life saver!

This app has tremendously helped me begin to shed the weight I’ve been carrying for far too long! I love being able to be out and about, and quickly look things up at local restaurants. It also helps me to game plan for my entire day, and to meal plan for the week.

Back on track

I’m 67 and this app definitely keeps me on track. My wife and I are back to the GYM 3X a week, also walking and biking, love the fitness points and are watching what we eat once again. We’ve been on WW, on and off, for 8 years and so far this is one of the best. Meetings are a big plus

WW App

I do enjoy the app having more products and being easy to use. I do wish the track food button wasn’t so far down on the page. It frequently goes somewhere else when I try to scroll down to enter it. Other than this, I like it!

Best way to track and lose weight

App is easy to use and best way to stay on track. Love the UPC scan function! Also super handy that tracks activity for bonus points. Can be difficult to translate some recipes into correct servings, but overall really solid!

Never thought I could lose

Best opportunity ever!!! I always thought counting points would be difficult and never wanted to try WW until a friend lost weight and she started explaining what it’s all about and helped me sign up download the app and oh my goodness I’ve lost 24 pounds since May 11th..

App is awesome!!!!😂

A great tool for staying on track

I lost my weight and made it to lifetime before I had the app, but now that I have it I see how much easier it makes everything for people. I love being able to scan items in the grocery store before I buy them.

Nice functionality.

Very easy to use, and the best feature for me is the scanner, which is highly effective at reeling me in and making me face reality, lol. Also enjoy the recipes, which give me lots of ideas and help to keep me from getting bored with my food choices. Nice overall, and very helpful.

Workin!

This app has enabled me to lose weight and gain, no pun intended, the resources needed to succeed as a WW member. The connect feature allows a member to share triumphs and obstacles in the journey!

Tracking food is a great feature and really does assist you with remaining on program wherever you go!

Join and you will see results!!

LOVE the app!

I don’t have any real complaints other than the occasional recipe guffaw. Small things like not indicating how particular ingredients are prepared and/ or indicating that a certain ingredient needs to be split up. There are a few other things like that that I can’t think of right now, but overall I am so glad this app exists!!! Love the Connect feature!

My Support System

I’m an online only member, and the WW app is what keeps me on the right path. Not only do I track all my food, but I can access support, pre-plan meals, and even find or create recipes. The only things that would make it better are if it purchased and weighed the food for me!

Tech support was crappy

Downloaded app and had login issues.. contacted TS and was told I didn’t not have an active account( I had receipt).

When I would try to login to account, I would receive a message that I did not have a subscription. When I clicked on subscriptions, I would receive a message that I already had a subscription.. spoke with three different people. No results. Canceled subscription and Apple immediately refunded my money..

We apologize for your difficulties. We do not have access to payment or registration information through iTunes. Please reach out to Apple Support to ensure that your account was processed. Apple Support may be reached at 1-800-692-7753. You may sign up with WW directly here https://www.weightwatchers.com/us/. Best wishes!

--WW Customer Care—

New Improved!

I went to WW in 2008. It wasn’t like this. Life is complicated who has time to figure out points. I’m lucky if I can get to the bathroom on time!

I love that you can scan things! I love the Chat line. I love the recipes but haven’t had time to make them But I will. It’s just too convenient in this App!!!

Convenient and informative

After 7 + years of successful maintenance on WW, I have found the app is both convenient to record my food and activities for each day. Of course, I still find writing these point down a habit. Isn’t that what WW is helping us all do....create new and supportive habits.

Review for WW App

I give this App a. Rating of five stars because it is easy to use and really helps you reach your weight goals in healthy way. I have been able to continue to eat chocolate and bread and still lose weight. The App helps you make wise choices so you can enjoy food.

Love this app!

The app makes it soo much easier to track food than the old paper version! Also, any food item you need to look up is there, and it’s easy to change portions.

The tips are really good. I can complete this without feeling embarrassed at times by my sip-ups.

User friendly App

Generally, the app works very well, especially for counting foods. Personally, I’d appreciate more “activity” options. I find myself summarizing a lot of gym options under broad categories and I’d like to see more options for yard work. Is “mowing” different if it’s on a riding mower vs a self propelled or a push mower? What is the proper description for weeding or tree trimming or spreading mulch?

Keeps me on track and easy to use!

I can't tell you how thankful I am with the latest update. Tracking foods using the recently added feature is terrific! Way less time tracking than before. Thanks for continuing to improve the experience.

I would also appreciate a chart representing the food groups tracked along with suggested amounts.

This app makes tracking so easy. And I love to see the success stories.

I would love to have this application include a chart that represents the various food groups tracked during the day. For example fruits, vegetables, protein, dairy, water.

Very Easy & Helpful.

The app keeps me on track when I am fully committed to using it. Keeps track of your prior meals so you can easily find the items you eat on a regular basis. Within a month I’ve lost 10 pounds and when I’m craving items I can find better alternatives.

Weight watcher’s app

I like how easy it is to use. I can scan and keep track of my food and activities. I can connect with people refer other people from this page. Get recipe ideas and add my own. I think this tool makes it easy to stay on track and keep me successful!

Very helpful

Using the app for almost 6 months. It’s been very helpful in my successful quest to lose almost 50 pounds. However some improvements for WW to consider is to remove conflicting point values on the same foods (or add recipes for all prepped foods) and to add an ethnic food category link (similar to the restaurants link).

Good app

I like that I can use this app to find out point of a certain food, and keep tracked of what I eat in a day. I also like connect to hear what others are experiencing in their journey. I would have given five stars except that connect keeps refreshing to the beginning of my session for the day and that gets frustrating.

WWapp

When it works is an excellent app,it has a scanner ,easy to use I don't have to carry the books for points value ,the tracker is fabulous and I can synchronize my Fitbit also .Sometimes is hard to log in and somedays it's impossible to track because it is down .If you can fix the later it would be perfect!!

User friendly

I enjoy using the app to track my point and see my progress. I can also connect with the community and check in at meetings. I only wish there were a way to see the macro and micronutrients I am getting (or not getting). I wish they would bring the water tracker back. Why did that go away?

Success

I began WW January 2018 expecting “some” results. The weight came off with very few gains. Back pain was my constant companion due to a serious car accident By March of 2019 I had lost to my goal and will have back surgery this week. As the Dr said “by losing the weight, you have insured the success of your procedure”. Thank You WW

Best tracker ever

I really respond to using trackers like Fitbit etc and this one is perfect for me! I feel very motivated to track and immediately see how many points I have left. The barcode scanner is a lifesaver in the grocery store and the lookup feature for restaurants makes eating out so much easier!

Staying on track!!!

This helps me so much to stay on track.

I can check different products and food choices at restaurants to see which are a better choice, quickly.

I also enjoy the recipes.

Tracking is a MUST for me! This lets me track wherever I am.

Great App

This app has been just what I have been looking for . It keeps me on track and accountable for my eating habits . I did not have a ton of weight to lose but have managed to lose 18 pounds in 5 months and I am very close to my goal weight . I will continue using this app for maintenance as well !!!!

Almost there

I do not frequently eat prepared foods yet it seems to me that the search function brings up all brands and types of a food other than just the food itself, clean and without a store or restaurant label. I’m really frustrated with searching for my clean foods. What’s up with that?

Great tool!

I love using the app to scan foods and track my daily food and exercise. I also love the “Connect” feature. It’s so convenient to scan my membership card via app at meetings! My only complaint is the inability to find some foods I KNOW have to be listed yet are difficult to search. Overall 4 stars and I’ll continue to use it!

Easy to use and navigate

Wish there was a quick way to track water daily and that there was an area on the weekly tracking page to write yourself a reminder or an encouraging message for the week. (Like: drink more water this week!)

Interior Designer

The WW app is incredibly useful for members! Very easy to use and intuitive. Tracking in made easier than ever with lots of recipes listed to select. I find it all takes just a few minutes for each meal. It’s worth it and makes tracking a breeze!

PERFECTION

I’ve been on WW since November 2018, and the app makes it so easy for me to manage by days and weeks. This is the best thing about the program, I can always use the app if I miss a meeting. I love that I can find hundreds of recipes and that there’s a whole community to share with or talk to at my fingertips.

WW is great, the app is AMAZING!

The WW app brings it all together to provide great help and support on my weight loss/healthy lifestyle journey. From easy tracking (love the barcode scanner and restaurant search), to the Connect community support, 24 hour live help with questions, articles, recipes, workouts and fitness tracker, this app does it all! Thank you WW!

Weight Watchers App

I love this app, it is so easy to use! I learn something new everyday on this app! My husband and our 2 daughters are now on WW and also love this app! It is always updating and changing to meet our needs. WW is always adding to the app to give us every possible tool we could need to be successful.

Make it even better!

Need 2 more improvements. 1. Enable us to see our eating history for 7 to 30 days. Lifetime members need to see this to refine our eating plans. 2. In the search window we use for putting our food items - improve it leaps and bounds by limiting its suggestions to actual FOODS. Currently, that search window uses a generic digital dictionary that makes nonsense suggestions. Thanks

you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

So helpful

The app is very helpful with tracking meals, weight loss from week to week, steps and exercise. I mostly love the recipe section because I need the most help with cooking ideas and instructions. I’m looking forward to connecting with more people through the connect section.

Better WW

I returned to WW after being a lifetime member years ago. I love the app, particularly the Connect feature. My Fitbit communicates with the WW app, making it easier to earn and tally activity points. The weekly recipes are good, and the charts showing trends in weight over different time periods have really helped me to maintain perspective.

Super App!

I love the WW App! It has and does everything I need right at my fingertips. I am grateful for the new Aptive feature, Headspace, and all of the food tracking, calculator, and recipe / food builder features. I love everything about the app, and next to the weekly workshops, it’s the most important part of the program for me.

Love this App

This app makes this Journey so doable. In this busy world we live in just don’t Have time to sit and calculate your meals this does all the calculation for you are you do is scan or in from the restaurant list. Makes it so much easier thank you for all your hard work on improving this app.

Female over fifty

Took me a few days to a week to get used to navigating. Now it is very easy to get around. Love the look up food and restaurants feature. Also the ability to look up food by point value is nice and I do spend time on the recipes section while making my grocery shopping list. Overall very nice!

Not your mother’s weight watcher!!!!

WW finally gets simplified with tracking, what most people must be grateful for, and emotional eating, what most people need help with. I am still waiting for my free gifts for joining however. Don’t anyone say your gift is loosing weight, feeling happier, looking better, cause I already thought of that!! 😂

Scanner

I have used the app for years and it’s a great tool to use with the program. Recently I noticed the scanner does save all scanned items. Has the app been changed? In the past, every food I scanned stayed in “scanned food”, now it does not, I have to rescan item to track. Disappointing that item has to be scanned twice.

“Something went wrong”

Well I decided to start back with the WW program and thought it would be very helpful that I could use the app to track my food intake and weight loss. However, as soon as I log in I get an immediate error pop up saying “something went wrong” and it tells me to check my connection. What could possibly be wrong with my connection if this is the only app I am having issues with. I am really disappointed and dissatisfied with this app and I just downloaded it tonight.

Would like option to record half portions

Day 4 on WW. So far, so good except that I would like option to record half a salad rather than have the full salad be the lowest option. Specifically, if it helps, I am referring to sweetgreens guacamole greens.

More options for measurements would be helpful. Thank you.

We are glad to hear that you are enjoying the use of our app. We welcome and appreciate your feedback. This will be passed it on to the proper department for review.

--WW Customer Care--

Ads now pop up

The premium version was great when I competed, but now I merely want to track calories and meals.

But, alas, the ads now spring up out of nowhere - full screen. Even in the middle of entering food. Very cheezy, kinda sleazy, if they do this to usability, god knows who they also sell your personal info to. This app has gone from primarily helping people, with a side benefit of making money, to primarily making money with the side benefit of helping people.

Given the tech history this is probably the beginning of the end.

Hey there,

Thank you for notifying us about that. If you wouldn't mind, could you please reach out to mobile-feedback@weightwatchers.com? We have never had ad serving in the application and we have no plans to, so this is a surprise to hear. We would love to get to the bottom of this with your help.

Thank you for alerting us to this issue.

Great app but food section needs help

While I do love the app to calculate how much food to eat in the day I would really like it when it comes up to restaurants that you can add and remove options like do a burger without a bun because without it how can you calculate or add subtract the other calories.

The Best Yet

The app is the best yet and makes tracking so easy. I also like the points scanner being tied directly to the app so that you can then immediately add the item if that is what you are eating. I also like that the WW app and Fitbit are linked. It saves time since I don't have to physically enter my exercise in the WW app.

Margie C.

Fantastic and so helpful to my success!!

I love this WW app! I have been using it for over a year, and I journal every day! No issues or problems with it, and it has an endless amount of foods listed. I love the recipes, and the scanner which I use in the grocery store every time I go. Thank you for this app!!

WW App

I love it. It makes it so easy to track your meals and activities. The ability to scan food while grocery shopping is really great compared to years ago when you had to figure out in your head or write down the points. The app has helped me a lot.

Love it. Can't function without it.

I lost 40 pounds in 4 months using the WW system and app. Can't speak highly enough of the in-app social support community, customer service chat, recipes, points tracker and more. Thank you, Weight Watchers for giving me my health and confidence back! Oh, and I love how it easily syncs with my Fitbit app.

W W App

Love the ability to track on my phone - without this app I would never be able to track 100% ! Love the updates in this version - wish you could select more than one favorite at a time to track - would speed up tracking when you eat the same meal on multiple days.

Necessary for tracking

The app just gets better and better. It is necessary for my daily tracking and for my overall progress. The app helps me see my successes and challenges. Thank you for keeping the participants in mind as you integrate feedback and improve the app. Keep it up WW.

Way better than it used to be

I think this app is vastly improved. I wish there were some nicer and more diverse restaurants included in the listings. I find am eating out less and less and when I do I don’t eat at the lower end and fast food places with this way of eating.

This works

Love the app , make meals and save as frequent, favs and store my recipes. Keeps me engaged with the program , when I am tracking I am losing weight. If you are being completely honest with yourself and use this tool, this program works and the app get 4 stars only because at times it gets a little glitchy. Very happy with app

WW site for recipes

Overall the site is good. Tracking is easy. One suggestion for home cooks though. Allow the ability to import recipes from other websites MyFitnessPal allows this and it is awesome. I cook my family’s meals to control the ingredients and this feature will promote cooking healthy with ease!!

When in doubt pull your app out..👍🏾

This app has made my life much easier if I am ever in doubt about what I can eat I scan it or ask questions on connect. Cannot wait to see the inches and pounds come off with this tool it definitely holds you accountable. Stay strong stay positive.💪🏽

Accountability partner

I’m no stranger to weight watchers and I know the program works! It worked for me at 21 and it worked for me at 39. Now here I am at 50 to trying something new— no weekly meetings but the mobile app to hold me accountable. I signed up for six months on January 8 and I am very please to share that I am down 11 pounds!

Helps to keep me on Track!

Love this app & the barcode feature is probably my favorite! I love that you can locate recipes, find a meeting, receive encouragement from WW, chat with WW, connect with others under “connect”; everything you need to succeed in your weight loss goals on this single app!!

WW app is amazing

I haven't done weight watchers since I was an obese child and always had negative connotations with it because of that experience of being forced to go at 11 years old. Now that I'm trying to conceive I joined to lose some weight to be healthier and the app is amazing. It's like all the fitness apps in one. Love it.

Super Tracking Tool

The tracker is amazing. You can even scan bar codes while shopping to learn points values. It takes just a few minutes to track each meal or snack. Plus it connects you to other Weight Watchers on its own social media platform called Connect.

Extremely glitchy for a paid service!

Locks up frequently, choosing dates causes the “track weight” selection to disappear, barcode works about 50% of the time (ie locks up the program so you have to restart it). Have used MyFitnessPal for free in the past, and have been very happy with how the program works — just doesn’t offer as successful a program as WW. However, as the WW program is BASED on the app, I may have to discontinue. Very disappointed!

Ms

I love the app, except when it asks me to rate it. Whenever that happens my app freezes up for DAYS! Is this happening to anyone else? My local WW staff say it happens a lot to IPhone users most. I hate this rating question, because I KNOW now that my app is going to freeze up, no matter what rating I give!

Iamazing plan…I succeeded because of this app.

After years of trying everything to lose weight. I came back to weight watchers! I did probably been about 18 years since I tried it. I love this app and everything about it! I lost 43 pounds and I am a lifetime member at my goal weight!

WW Awesome App

I love my WW app! It makes it easy to record activity and food. I can check BEFORE I eat something. I scan foods for the points BEFORE I buy them. I look at menu item points for restaurants BEFORE I meet friends there so I know what to order based on points. You just can’t fail with this. I have lost 62 pounds … YAY WW!!!

Review

I love the app but wish I didn’t have to search for my studio when I want to reserve a place in a weekly workshop. Please make it possible to save our favorite studio. We should also be able to cancel our spot in a workshop without having to contact the studio.

Love WW App

The WW App keeps me on my toes! I track everything I eat! I’m able to scan any item in the grocery store to see the point value! The WW app is super easy to use and you get results by using it! I’ve lost 40 pounds over 3 years ago and am keeping it off and maintaining!! WW has changed my life!!!

Best App; most effective way to lose weight

I use this app all day everyday. What’s better than an app that can help me eat like I want to eat all day? Easy, easy tracking. Barcode scanning as I shop makes choosing the right food SO easy. Thank you Weight Watchers. You spent the money to develop a great app! Perry C

Weight watchers app

I love the new weight watchers app. Especially putting a meal together so what you have in your refrigerator. I don’t love the problems I have it loading sometimes and having to wait till later to input the information. But overall it’s an excellent app

An Anchor

Weight Watchers is an anchor for me, it keeps me from drifting too far into unmanageable eating. I love tracking my fitness in the fitness tracker, especially when it tells me I have exceeded my weekly goals. I also love the “connect” aspect, it’s something to turn to for reliable positivity and encouragement.

Excellent!

This app is key to my success! Tracking, meal ideas, recipes, videos and the community give me all the tools I need to succeed! I am thankful that even when I make bad choices, I haven’t reversed my progress, I’ve just been human. The words of encouragement from the WW Community make a huge impact! Love this app❤️

WW

Talk about having everything in the palm of your hand! The WW APP HAS IT ALL!!! Changing your mindset? Got that covered with coaching and meditations. Restaurants, foods , the scanner to use at grocery stores, exercises of all kinds! These are just a few of the features, there are so many more. I would be lost without my WW App!

This app makes life so easy!

I truly love the new program and app! I’ve been a member at least three times throughout the last 30 years. I started loosing weight using the app and going to workshops motivated me to stay on track. Thank you for making it so easy!

Keeps me on track

Using the WW app is one of the few things that really keeps me on track with what I’m eating. I love the recipes ideas for low point meals. When I do need to eat out, I can search by restaurant and then by points and that helps so much in making good choices!

Love this app

It is convenient being right on my phone which goes with me everywhere. It is loaded with almost everything I eat from almost everywhere I eat. And it is easy to add something into the data base if it is not already there. Win, win, win!

love this app

This app is everything I need it’s easy to track my foods and my points it keeps track of my exercise my water everything I need to stay healthy I can communicate with other weight watchers get great tips and recipes and it’s so easy to use absolutely love this app

Wow, what an upgrade from the points book!!!

I thought the points books were cool, but the new WW app and program are incredible. Easy program with the zero points list, and weekly points in addition to daily points.

But the ap makes it sooooooo easy, 1/4 Tbls butter, no problem, 18 grams of cheese, 1 and 1/2 pieces of licorice, just type in the food, select the measurement using 4 - 8 different measurements, cups, tbls, tsp, each, ounce, 3/8, 1/4, 5/8, it’s too easy.

Same thing with the activities. Walk the dog for 15 min, 4 points, lift weights for an 50 min, 14 points, just dial in the units and activity.

We’re hooked.

In love with WW app!!

The app is so convenient! I can be in a group of likeminded we subscribers and feel like I’ve got the support of an in person group meeting, track anything I eat, get healthier and have encouragement to get better fitness all while enjoying this convenience from my home. Thank you WW!!!

Great app

Once you start using it, you kind of get addicted to it. After you eat something, you want to apply that food immediately to your daily points. You can sync your WW activity app with your “map my walk app”. It will help you tremendously with following the WW program.

App is handy although I have an issue

I like this app. I track my food & exercise every day. I just wish I could get my Wellness Wins page to work. I can get into it but I can’t scroll & then I can’t get back out of it to the home page. It would be helpful if I could get it to work. Otherwise I find the app to be very helpful.

Love my WW App

This App is so easy to use. I can track all my meals with a touch of a finger and keep on the program. Thank you WW for a wonderful idea. It makes my life easier. There is so much to choose from without any stress. I highly recommend all those who have or want to loose weight to give WW a go.

The new you

Slow and steady wins the race. This app help keep me on track and allows me to see the progress. Some days I am up and some days I am down. The most important part is I am not where I was. So don’t get discouraged when the numbers don’t changes because the inches does.

How I finally lost post menopausal weight gain

What sold me was all the zero point foods I could eat. Everything I liked. The mobile app makes it easy to track my meals, weigh in, and plan my next strategy. I haven’t tried coaching yet but I’m there bling about it.

Thank you WW for a 30 lb weight loss so far.

Amazing!

I was working out but seeing no difference in the weight that I had gained while pregnant. This app has helped me lose 15 pounds in a healthy way and it’s so great to have a reliable food journal. Plus, you have access to an online community of people with the same goals.

This app is a life saver!!

I absolutely love WW on line! It slows me to make a choices concerning eating healthy and I do not restricted or tricked!

I actually thought I was pretty much already eating healthy until I realized that the portions of foods and types of food I was eating were totally unhealthy!!!

Lastly, This is not a diet for me, this is lifestyle choice and I am loving it!

Great way to eat healthy!!!

This WW app is an awesome tool to help you eat healthier, and loose weight! The scanner feature makes it a breeze to track your daily points in seconds & you can also track your weight, track activity, and even get & track recipes!

Back Again!

I have used WW in the past and had success. Last year I tried another app only to be disappointed by the lack of desk top access along with the great app! WW is much more user friendly and easier to follow the the other popular apps out there 👍

So much more enjoyable

I avoided connect groups for the first months. Such a mistake! I hav3 learned so much about everything from new foods to new books. I have commiserated with other members about slow weight loss. And I have shared holiday eating tales. So much more fun than any other social media. And so worthwhile.

FitBit issues

This app is so much better than it was! But to be honest, it is doubling my FitBit exercise so I’m getting extra FitPoints. I’m not using them, but this app and the FitBit app aren’t doing the math correctly. It will also give me points for my steps as well as any activity I track. So double and triple the FitPoints! Whoops!

Use the App

Tracking is what keeps me “on track”. I use the app everyday to track. Once in a while I use Connect. Track my weekly weight and synch Fitbit steps. Sometimes that synch is difficult.

I could do with less topics on the app. E.g. Don’t use check in, rarely Connect. I’m sure others find these helpful but it’s too much info for me.

Helps me stay on track!

Best version of WW in forever. I love the app. From groups to join, to recipes to share, this app has helped me focus and reward myself. It’s also been forgiving of me for wanting to be a big eater and teaches me how to do that and still lose weight. 30 pounds down and counting! 🥳

A Little Buggy but Fast

It’s a great tool for journaling because it prompts a lot and often correctly. The most frustrating bug is a search that either doesn’t actually search or just fails to show the results - I can’t tell which.

Keeping me on track

Love the WW app and how easy it easy for me to track my points, activity and food, and is pack full of really good resources and easy zoom access to my weekly virtual meetings. So excited with my WW weight loss progress and overall mental health during such a difficult time.

This app really helps me stay on track as I maintain my weight loss.

I highly recommend the WW app to anybody who is trying to lose weight or even maintain their weight. Thank you for always making it updated and helpful. I love the articles that you post, they are very motivating!

WW app - suggestion

I love the app, use my IPad, I am traveling and so easy...

However, I sometimes run out after breakfast and do not track breakfast- when I get to it, it won’t register in Breakfast section after noon....everything goes to lunch, not that big of a deal...but I like to keep the Streak going

Cheryl

Great app

I find this so informative and easy to navigate

Happy to have in my phone and iPad

Love that I could check the points while I’m shopping in the market

Now with more information and the ease of navigation the upgrade is even better than before.

Easy Breezy!

I love the WW app because it’s so easy to use and is very reliable. I never have trouble opening it or updating My Day. It also syncs my Fitbit activity constantly and reliably.

I love how easy it is to join my Virtual Meeting, to update my weight weekly and it’s a great bonus to get goodies for free from tracking! Thanks, WW❣️

MarypinMH

I never thought I would be able to lose weight but I have lost 30 pounds in about 8 months and it was not difficult at all. I love the flexibility of this new WW plan. I have been maintaining my weight loss for over a year. I am convinced the key is entering my points every day!

Accountability

This App helps me stay on track even when I'm not 100%, so it does serve its purpose. I'd love to see a larger data base & be able to create meals on app. Also, it seems to have problems syncing with WW scanner. Scanned items do not always appear when asked if I'd like to go to tracker.

Don’t Leave Home Without It

The WW app is fantastic & helps keep me on track. There are wonderful recipes to discover, great ways to connect with others & essential information that makes working the program easier. I never leave home without it. 😀

An Easy App to use

Joined WW over a year ago and downloaded the app to help with my weight loss. Everything is super easy and user friendly. The connect area on the app is the best part. A WW social media area that all users have to help each other support one another with positive and non judgement free.

Easy and it keeps you accountable

There is no reason not to be able to track everything you eat with this app. Also, helps immensely when at a restaurant..... love everything about it! Weighing in reminder, recipes, exercise routines.... I could go on and on!

Really well done this time

I have used all the various pieces of this app and the latest version is very well done. Polished, ready to go, and very intuitive and easy to use. They did a great job on it. I'm finally going to use the IOS version rather than the website!

Love this app!

So convenient to use and track my daily food intake. The connect option has made it easier to find motivation to continue with the program and not lose hope when weight loss is slower.

Best weight loss app

I have used the online WW app for a long time. It helped me lose the weight I wanted to lose and kept me on track to maintain my goal. It is so easy and flexible. You eat real food and can eat pretty much anything as long as you count your points. Easy least!!!

Best thing every, app makes so easy to stay on track.

I love that it provides holiday recipes as the holidays approach so I can be successful. The bar scanner is wonderful. I love that I don’t have to put in all the info into the calculator to find out the points, it makes grocery shopping quicker.

Can’t do it without the app!

The app is my accountability partner! I absolutely love being able to track my food and activity quickly. I love being able to glacé back at another day if I need to. The barcode scanner is amazing on trips to the grocery store! On occasion, I can’t find restaurants I love on the app, and that’s tough, but overall I really love it.

We app needs a little fixing

I love the app that you can scan barcode and it gives points. HOWEVER you cannot use it to record for your meal. You are required to renter the calories and nutritional data. Also a problem if you create a meal you can only reuse the whole meal. I have created some casseroles and for my lunch I may eat only a half portion but there isn’t a way to do it.

Super helpful!

This app has made all the difference for accurately tracking my points. Very easy to use. I’ve lost 26 pounds over 13 weeks and I don’t think I could’ve done it without this app, or at least it would’ve been much more difficult.

24 hr chat is so fabulous!

Everyone is a little novice when it comes to new apps so I decided to call the chat room to ask a few questions and am I glad I did!!!!!! They are pleasant, helpful and concerned about you! Don’t ever think you can’t ask the chat room a question........❤️

Easy... just need to tweak

Tracking, exercising, and meal planning has never been easier! Love this!

Only suggestion- need to change spacing on “servings” line when creating recipe. On both iPhone and iPad it is too close to edge and makes changing to how many it serves frustrating.

Good app

I like the app most of the time. The only glitch I have is in searching food sometimes. If I’m not on the main page it searches food in my recents which doesn’t pull up new foods. Then I have to go back to the main app screen. Just gets frustrated when I’m trying to quickly add food or Check points.

Slowly But Surley

Over the years as I have attempted to lose and maintain weight loss, WW has been there! I have not always stuck to the plan. This app has helped and I am now four months in and 20 pounds down. It’s got lots of features that help you stay the course. Twenty five more to go!

WW App

Where do I start... this “lifestyle” is made so much easier because of this app! The recipes, while some are more of a time investment than expected, I’m worth it! WW makes me look like a gourmet cook!!! Easy to use and keep track of my food, water and now sleep! Helps me to stay connected and motivated!

LOVE THE APP!

Everything is right there in my phone! I love that I can look at my weight loss trends and make adjustments to my exercise and eating plans. It’s difficult in this time we’re in to stay motivated, but tracking each thing I’ve eaten and planning for special occasions, etc., is helping me a lot!

Such a helpful app!

WW app has been a plus in keeping me on track and making me take pause. I’ve become very mindful of the foods that will keep me healthy and feeling more confident. I am learning to control impulse eating, which is the reason we all gain unwanted pounds.

This app is a great teacher! Don’t underestimate it!

WW App

The WW App gives me everything I need to track my progress, track my daily meals, and my activity. I also appreciate the hundreds of recipes at my fingertips. I am a Lifetime Member and continue to enjoy the virtual workshops weekly. Thank you for helping me to continue to be successful in my weight loss journey.

It’s super simple to follow.

I’m a snacker. I’ve found with being on the blue plan I can snack and not feel guilty as long as I eat the free point foods. It’s simple, I stay in my budget of points and I’m lose weight. I’m 46 yrs old and so far after being a month long member I’ve lost 13 lbs. My joints and body are thanking me for joining WW!!

Weight Watchers all day!!

I love being on top of things!! With this app I never have to guess where I stand with my weight or activity because of the WW app!! Going out to eat is easy too I can look up the restaurant and know what I’m going to eat before I get there. Thank you WW for caring and making it easy to loose weight and be healthy all in one click!!

WW App

My success with WW this time around has been attributed to this fabulous app, easy tracking, scanning food for point value, wonderful recipes and syncs to my Fitbit. I am at my half way to goal point and feel confident that using the app will keep me on track and actually get me there this time!

WWW

I have been a WW member for almost 20 years and have always benefited from the program. However, as a life time member I feel ignored. Never is there any discussion or incentives for life time members to continue with the program. We need a “boost” every so often as an incentive to continue with the meetings and monthly weigh-Ins.

Finding foods

I really like the app except when trying to find foods to track, not as much the ones I’ve scanned but sometimes that too, they just don’t come up. I was trying to pull up salami and I could only get blueberries n other non-related stuff. I couldn’t even get my light salami that i have scanned to come up. This happens all the time so that feature needs work.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

This app makes WW easier!

Tracking food and picking up motivation and tips from others is part of why this app earns five stars from me, but point scanning and listing of restaurants with menu point values is also key. Great app. I use it every day, which makes it incredibly valuable.

Super Resource

Super Resource - The new WW (updated) Program and App are awesome. The app is easy to navigate and makes tracking, finding recipes, learning new information, and logging activity via other devices a breeze. My spouse and I are really happy we joined this program and are seeing great success

Dreaming of a healthier Me!

As a former Weight Watchers member from over 15 years ago I thought I knew what life time meant but the last few years I’ve slipped, hit 50 and wow, how my body changes. So did technology. One week in and 6 pounds down I need the constant reminder and tools in the palm of my hands. Thank you WW!

Keeping on track

The app is wonderful! I spend a lot of my day on the road working so the app helps we keep on point no matter where I am during the day. I never have to wonder about anything I eat because I can figure it out before I have it. Keep up the good work WW

Workout enhancement suggestion

App is great! Love how I can create my own foods by manually entering. One suggestion is to improve the workout part of the app - it would be nice to retrieve how my workout points stacked up for the week. Once I enter today, I don’t have a way to access or retrieve the history.

Review

I love app & BIG help to lose weight.

Suggestion: Add to this app the ability to see what daily protein total or daily fiber total or daily whatever total to help us to see where need to improve. My daughter uses a free app that gives you the info but I don’t want to track twice. 😀

The Best weight loss plan to follow

I love weight watchers it keeps me so motivated I have lost 10 pounds and down a size 10 what a good feeling I treated my self by buying a really nice treadmill off QVC and made payments to pay it off so I would have to sit on the couch waiting to go to the gym I have the gym in my house lol ! Good luck to everyone

So helpful as a newbie

The app has been extremely helpful for me as a new WW client. I don’t know if I could stay on track without having the scanning feature and being able to look up dishes at restaurants and fast food joints make it so easy for ppl with real lives. I love it.

WW is Life Changing

This program has been around forever and there is a reason. It’s not a secret that being aware of what and how much you are eating + eating whole clean foods like fruits and veggies + moving your boy = healthy. WW simplifies all of the counting and helps you to have a plan with enough freedom that makes it sustainable.

Great but stop changing stuff so often

This app is great in general, my only complaint is that they are constantly changing the format. I feel like every week they have moved the location of features around. I don’t mind developers refreshing their design sometimes, but it’s getting to be ridiculous - and honestly I think it’s become LESS intuitive rather than more so.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

It works 🌟

It took less than a week to incorporate the daily routine of tracking my points. No fat and calorie count. I learned what was healthy to eat and use zero point foods to fill me up ! I lost 15 lbs. I feel much better and my clothes fit. I would like to lose another 5 but I’m ok with now ! Thanks WW♥️

App makes all the difference in being successful!

For years I thought I could track myself without the app. Once I signed up for the app, I finally was able to get back to my life time goal...after years of trying on my own without the app!!

Tried them all

I have tried almost every diet success at first

Then the diet was not sustainable for everyday busy life

Even the old manual count your points weight watchers was difficult to sustain because it was labor intensive

The Zero point food choices are GREAT as is the app

It is easy effective and sustainable

Easy to use

This app is so helpful in keeping me on track. The restaurant guide makes eating out although some of the foods on some sites are no longer offered. I also wish we could copy and paste the recipes to the recipe builder Other those things I really like this app. Good job. Ann

It is ‘okay’

I just joined WW and rely on this app for everything WW. I also like to tweak recipes to suit me, or use my own recipes. The latter is where there are issues. I am having issues getting the app to accept what I am putting in and move on. The screen freezes and won’t go anywhere. Had my computer programmer hubby look at it and he had the same issue. So, is your app or us? Ready to scream.

Keeping me on Track!

The WW app makes it a breeze to log my food and track my activity! I love Connect too where I can access amazing recipes, get inspired my others, and enjoy a laugh or two with the member’s posts! By far, this APP

has inspired me to stay on track and help me reach my goals!

Is there a bug?

Great App. Pretty simple to use.

Problem:

No matter what device I use - the app will blink off. When I am making a comment on Connect. I am in the middle of typing and it shuts down. I have to relaunch the app. It is getting annoying. Can you all look into this?

Improved

I love the scanner. I love not having to track everything. Nice feeling when you get hungry that you can grab some white chicken quickly to satisfy you before meals. I like the new program. Scanner doesn’t always work. App doesn’t always work. Other wise great.

Love the app!

I love this app. It is very convenient to track your food, scan food, connect with other members, find recipes and read great articles. The only problem I have had is it doesn’t always work in grocery stores and maybe that has more to do with the store and their WiFi instead of the app.

Keeping m on Track to Goal

Wellness that wins is a fantastic app to keep you truthful to yourself. At the touch of your finger you can see exactly where you are on your journey. Points, activities and plenty of inspiration from connect, not to mention all the tools, knowledge and menus that WW additionally provides.

Helpful and fun to use!

I love the app! I enjoy going to the grocery store and scanning different foods to find the healthiest option. I track my food every day and maintain my points easily. I have lost 43lbs in 8 months because of the app. I don’t go to meetings, the app is all I need to stay motivated and educated!

How did I live without this app

This app and the new program have made my lifestyle change so easy. Now when I eat anything I stop to check in the app for points first. Have learned many foods that are not worth the points. I can’t imagine what I would go without this app.

Easy to use

I love how easy this app makes tracking and identifying healthy foods. The recipes have been fun to try and easy to make for the most part. My only complaint is that the recipes don’t always include all the steps (e.g. chop the onion). One suggestion: make the front page customizable. I’d like to move the recipes to one of the short cuts!

Great!

I love it, use for many things (tracking, point look-up, weekly info, recipes, motivation from Connect, etc!). I rely on it for quick accurate info, just started tracking activity and like that feature too! I wish there were activity challenges in the Activity section of the app.

I use it every day

I use this app everyday and love that even on days when I feel bad because all I got in was my walk with the dog, I still get a point and a feeling of affirmation! My only wish is that it was easier to store customized meals and find them again.

Weight watchers Online App

The WW online app helps me stay accountable. It is convenient and accessible. It fits my lifestyle and helps me to be successful in reaching my goals. I have always been successful on weight watchers. The point system just clicks for me. I really like this app and I use it daily. Thank you weight watchers for believing in me.

Love this App

I have lost over 25lbs. I use the app everyday to track my meals. It’s so easy to use. Plus if you are planning to eat out the restaurant part of the app is great. You can look up the menu they have ahead of your lunch/dinner. There is also support for you if you need it. So thankful I join WW online.

Terrific, but an ongoing glitch

If you pull up the graph that shows your progress the graph won’t go away. You can pull up a few views (like 3 month or 1 year) and then the app freezes. The only way to get back to the homepage is to reboot my iPad.

This has happened multiple times now. Thought you should know.

Otherwise, I love the app!

Great app!

I recently returned to WW and have lost 20 lbs in two months. I’ve tried several other apps and none of them work as well as WW. It’s the only one that gets these kind of results! I would like to select several foods at a time from restaurants instead of one at a time.

Great app!

I love the app. It’s easy to use even for those of us that are not so tech savvy. My only complaint is that there is no place to track water intake. I really need a reminder or prompt to drink water. I get so busy during the day and forget. I feel if I could track it and see how far behind I am it might help get me on the right track.

I love this app!

Seriously this app is great! Definitely worth the money for what you get. I’ve been on the program for 4 months just using the app and I’ve lost 30 pounds so far! Very user friendly and whenever you need a recipe idea or wanna connect with fellow weight watchers - this app is perfect!

So easy

This app makes it so easy to not only track points but to see how many points an item is. I also love the restaurant feature that allows me to decide what I will have for dinner and track my points before even getting to there.

We love WW!

As a program, WW is fantastic. My husband and I have lost 100+ pounds together over the past 4 months. This app is easy to use and helps you develop a healthier lifestyle if you stick to it. We’ve been on the program for about 4.5 months and would recommend it to anyone!

WW evaluation

Think keeping track of daily eating is the best. I finally learned from a fellow WW to use it.

Getting set with the e tools is a royal pain but since I use them free it is okay but I feel you could make it a bit more simple when having been at weight goal for a certain amount of time instead of every 12 weeks.

Keeping myself accountable

I love this app because it allows me to track what I am eating I a daily basis. As I track I am able to keep myself accountable throughout the day and stay within my points. I’ve lost over 62 pounds since Oct 2018. I am proud of what I have accomplished for myself. The app made me a believer in WW!

Feel supported

The app holds me accountable for my own program. Being able to track points on my phone helps because it’s always with me. Great recipes. Almost all groceries with bar codes and restaurants have points listed for very easy tracking.

Alicia Mm

It looks like they have taken care if the problem of not being able to log in the points. It is very convenient for keeping track of the points on the go, because you always have your phone with you.

WW app review

This app is so easy to use! I love the new weight watchers using the app helps me so much. I’m able to plan my whole day and decide where I’m going spend my points. Shopping is great! I’m able to pull up the app and automatically check points on foods I’m thinking about getting.

Great way to maintain good eating habits

I have had a difficult time keeping my weight down because I like to eat. Eating calms me when I’m stressed or if I’m home just chilling. I have been stressed a lot lately from work and college tuition cost. But I have regained my focus and am back to putting in what I eat everyday.

WW APP IS GREAT!!

I have been in weight watchers on and off since I was 25 years old and am now 67. I lost 12.6 pounds in my first 3 weeks starting February 23rd. Then my weight loss slowed down but as of June 8th my total loss is 22.8. The freestyle program is wonderful and I am very excited to continue towards my dream of losing 55-60 total pounds. Thank you WW !!!

WW App with Connect

The app is great and works smoothly most of the time. Only wish Connect was updated a little more to include things such as capability to add pictures to comments as well as an inbox or instant messenger component. Calculating points and searching for foods is easy and I’ve noticed few glitches throughout the app itself. 4 out of 5!

Easy to use on a daily basis

The app is easy to use for tracking points and

activity. The only time I find the app difficult to use is when trying to swap edit an existing WW recipe. It is not intuitive and many times I I have made my substitutions or updates and either lost all my changes or lost the original recipe.

Great for tracking but...

I like the tracking features, the ease of adding recipes, meals and food.

I use the scanner in the grocery store to learn points before I buy. That really helps because there are some surprises when foods that are marketed as light have a sneaky amount of points.

Convienince and learning

I have lost 10 pounds on WW. That’s not the best part. Learning what to eat and what not to eat. I cannot believe how terrible some things are for you and wouldn’t realize it if I didn’t log them on this convenient app. My body feels so much better since I’ve started this!

Love my app!

Suggestions: on the app where the days of the week turn blue if you’re in your point range: would love to see along with blue dots, dots that are another color for over your point range and another for when you didn’t track at all. It would be a great

Visual aide.

Easy and convenient

WW app is fast and easy to use. It is very handy while grocery shopping because the scanner instantly tells me point values for everything. I love that it works with my Fitbit for activity points. And it is great to be able to plan my menus away from my laptop. I love it.

WW for life!

Love this app and all it has done for me! Last time on WW they were still doing everything on paper and send in envelopes to the headquarters every week! This is sooooo much better! I feel very user friendly and makes tracking so much easier! Love connect too !

My health is my why

WW has change my life for the better and the year I’ve lost 67 pounds very easy to use restaurant guide is helpful when eating out there’s a community all across the country To help you reach your weight loss goals with Support just like any weight loss you get what you put in

Love it....

I love the app, with one request.....It would be nice to be able to share recipes that you create to other WW members. For example, my husband and I are both WW members and tracking on the app, but when I create a recipe of a dinner I am cooking, he has to manually enter the pt value with out being able to save the recipe to his app (to save as favorite or future use).

My Watchman

I love this app! It keeps me eating rationally most of the time (99%). It is easy to use and has so many suggested options for dishes. I have tried a few of the recipes and several have been delicious.

Most importantly, it keeps me honest and cognizant about what I eat and the portion size. Worth every cent!

WW app and Freestyle!

I absolutely love the ease of the weight watchers app! All the tools I need a right at my fingertips! I am an avid spinner and gym class junkie, and my FitBit and heart rate monitor sync with my WW app for accurate accounting for my workouts. The Freestyle program is amazing! In 6 weeks I am down 10 pounds and feel terrific...Thank you weight watchers!

Focus On My Total Intake

The App keeps my focused on everything I ingest on a daily, weekly, and monthly basis. By doing so, I am learning how to make good choices. Is another glass of wine, 5oz. for 4 points, more valuable to me than 5oz. of Pot Roast for 6 points?

I am hooked and it really works. I get to eat the same food, only now I pay conscious attention to the quantity I consume and the choices I make.

Good app. Needs body measurements tracking

I’m a few weeks into WW and love the convenience of the app. Would love to see a place to track body measurements as we all know there is more to life than the numbers on the scale. Would be a great addition so we can see change even in those frustrating weeks when the scale doesn’t budge.

Room for improvement

The app has some good features. I like that i can scan items. However it’s frustrating when you try to look up something and there are several versions of the same item with different points. Or it will tell you how many points a serving is but it won’t tell you what a serving actually is. There are many foods that are not in the app. There is a lot of room for improvement

Love this app!!!

Absolutely love Weight Watchers app. It’s so easy to input your points and look up items!! It’s very easy to use!! I look forward to inputting my meals! When I joined WW a long time ago I absolutely disliked writing down and measuring everything!! With over 200 zero points it’s so much easier!! Love it!!!!!

They broke it on this update

Wait to buy or download this one. The latest update (which added recipe builder) has broken the link to your database. When you try and track a favorite or meals it either accepts the entry and doesn’t subtract the points or just ignores you completely. When customer non-support is contacted (after dancing on the head of a pin) they respond with “this is a known issue and we are working diligently to fix it”. And I have a bridge for sale too…..

Can the recipe builder and fix the app!

Angry

I paid with iTunes then I try to use the ap and it wants me to again so I thinking something went wrong so I hit monthly payment again and it says I already paid that my subscription end in October and that’s it no other screen come up to start and it’s so hard to get in touch with weight Watchers customer service it’s is easier getting in touch with the fbi then weight Watchers and iTunes and when you do find away to contact them they never respond I’m so angry right now a was of money!!!!😡😡😡😡😡😡😡😡😡

We deeply apologize for any trouble you have endured with this. We want to make sure we provide you with the best assistance. We understand the importance of being able to access your account. Please email us at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

Hard for couples to use together

Using this app is easy, unless you want to lose weight with your spouse. There doesn’t appear to be an easy way to share custom recipes with family members. If my wife or myself put a dinner together, then we will both have to add each ingredient separately, hoping they are added correctly. Having to do this every time is ridiculous.

Love it

App works great so far I’ve been able to track food really well can even add my own recipes if needed so that’s very cool I’ve only been using it for a week so I’ll have to let you know how it turns out. I just wish it would work with google fit instead of Apple health. that would be my one thing I would improve so far.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Overall, great!

I wish I could track things by grams, oz, etc

It is sometimes hard to find my way around the app

I would love to have a database of recipes from weight watchers and this may be on the app but I haven’t found it yet!

It’s fast and the dashboard is easy to follow. I’m doing app only (no meetings) and so far, this has been great and super helpful!

Great...but room for improvement

Love the app so far. One improvement I’d really like to see is the ability to write notes when you track your day—track what went well, challenges, non-scale victories, food choices that worked well (especially important if you have some food challenges) or not. Thank you.

Cyber bullying must be stopped!

I have found the tracking feature of the app to be useful. However, there is a lot of cyber-bullying on Connect. Harassing comments as well as unjustified reporting of posts that do not violate the WW TOS.

If someone has made their profile private they are impossible to block from following you or commenting on your posts. You must contact WW tech support and it takes DAYS for them to correct the issue.

Shame on WW for allowing this behavior to continue unchecked. If I could I’d only give 1/2 a star.

Could gain more options like MyFitnessPal

Especially uploading recipes from websites and connecting to other apps like Fitbit and MapMyWalk.

I love the connect feature and believe it makes a huge difference in success of the WW program.

I'm hopeful for future upgrades to include the features mentioned.

App and website not working at all!

Every time I go in the app I get an error message that “something’s wrong”. I haven’t been able to search anything or track anything (no matter what WiFi I am on, or if I’m using cellular data) since I signed up a week ago. When I go online I get error messages such as “program is not presented in request” and “cannot read property of uppercase to undefined“. Seriously what the heck am I paying for?! This needs to be fixed ASAP or I will be requesting a full refund.

Love it

Gave it a 4 only because I haven’t figured out how to share recipes. My daughter and I both cook and eat the same things. We create the recipes and know the points. We just don’t know how to share between without having to put recipes in each of our aps

Needs improvements

Please make scanned food appear in the order we scanned them. Some of us scan tons of food and having and alphabetical list takes us forever to find the scanned food we want. Also, it would be nice to have an option to quickly log a food for every day of the week rather than have to input for each day.

Love it, but a few quirks

I like this app, a lot of great tracking items available. Con wish list: I wish it would automatically switch over to the current day. Also, if you sign back up the weight tracker will go against your last lowest weight (which for me was well over 200 days ago!)

Updates

I’ve loved using the app. Wasn’t too thrilled about the changes they made, but it looks as if it’s been rolled back, so good call WW. I enjoy planning my menus, and often find interesting recipes I can modify if I need to. I also love all the products I can scan to find out how they fit in my plan. It’s helped me lose 45lbs and counting!

Saved Foods

I used to love this app but since the last update, all my saved foods are NOT alphabetized. Foods are Extremely hard to find. I understand about the filter system but why can’t we have the option to have our foods alphabetized? I contacted customer service but they didn’t know what I was talking about. Is it possible to have the saved foods in alphabetical order?

Major problems for iPhone and iPad users

There is some major problem for many users on iPhones and iPads where the app freezes up constantly. People can’t access the following tab without it freezing. I personally cannot access my profile from the app so I cannot watch my weight or do my weekly check-in‘s. If I try to access my page from notifications it’s also freezes. I’ve emailed resolution support and asked for help on connect to no avail. No response..

So sorry to hear of the problems. We would like to help. Please fill this out, https://bit.ly/3hfCBs4, with as much information as you can. Looking forwarding to hearing from you and helping with a resolution.

--WW Customer Care--

WW Success

I started my journey on November 1, 2019 and I am set to hit lifetime on January 14, 2021. The WW App played a huge part in my success. You have given us a powerful tool to keep me moving forward. Accountability, encouragement and motivation. Thank you! App upgrade suggestion would be adding a photo to the recipes we build.

Keeps me honest

I use the app daily to track everything that goes into my mouth. This is the only way that I can be mindful of what I eat. WW has completely changed my outlook on food. I am eating more wholisticly now than I ever have. Lost 25 lbs since February 2021. Looks like I’m going to be a lifelong member

Keeps me on track

Love the ease of this app. Love the barcode feature especially when I am in the grocery store. Helps me to decide whether or not to buy a certain food. By tracking every day, I have managed to lose weight and that makes me happy !

Best weight loss tool ever!

The WW app makes staying on track so easy! The recipe ideas are delicious and easy to make too:) The is the first program that has worked for me and helped me to reach my goals and maintain them. I am hopeful that I will be able to continue this new healthy lifestyle!

Love my WW app!!! I couldn’t make it without them.

I love the app and use it multiple times per day to track my food and activities, read inspiring posts and learn better food habits with it’s terrific recipes. I feel I’m so supported with WW helping me reach my goals of better health and weight loss. Thanks!

Blue Circles

Love earning my blue circles every day. Keeps me on track. It would be very helpful if you could break foods down into fats, carb,proteins, so we could perhaps see a chart that gives us the information. Percentages etc. Fit bit does that. Wish ww would. Hope you consider this. Thanks.

Weight loss

The WW App is such a fantastic and easy tool to help me get to my goal weight! I actually look forward to putting in my foods and connecting with other people wanting the same goal as I do! The encouragement is fantastic! Thank you to whomever came up with this one! Thumbs up to technology!

Really helps you control your weight

Recording what I eat helps keep me on track. I thought I could keep on track on my own until Covid 19 hit. This app is fantastic. I record what I eat and I’ve been successful taking off the weight I put on during The first year of Covid 19

Best app ever!!!

I use this app to check on food points whether it be for a recipe or to compare food brands while shopping. It’s quick and easy! Secret is, I can make or find anything (yes anything) to fit my needs. I love to eat and cook and I don’t compromise! This a true joy in my life! Thank you!! #twentylbsdown

Just another good logging app

This really isn’t any different than my Fitness pal which is free! It’s the same old same old that makes you log food based on your metabolism. Not great if you have somewhat of an idea

Of what you’re doing. Also let’s talk about canceling…you have to input your password many times and you can’t do it in the app. They make you do it in a web browser to try and make it as cumbersome as possible to cancel. Overall not impressed and not worth $21/month.

So sorry to hear that you are disappointed with the WW app experience. We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

I eat what I like.

This app helps me eat healthier while still eating foods I enjoy. It effortlessly steers me toward eating more fruit and veg and away from too many carbs. And yet if I choose to indulge I can. I appreciate the accountability and the flexibility,with weekly points and fit points, to plan for special occasions and treats.

Wonderful! Keeps me on track!

I LOVE WW! Have been on the program for almost 7 months — and 49lbs down! I live by the app ... it’s easy and keep me on track from food to weigh in to recipes! I think ill probably use the app forever! Thank you WW for creating the app and for helping me live my best healthiest life!

WW app rocks

I have been a WW member in the past and went to meetings only. Never really lost much weight and always gave up and didn’t go back. I started WW App in February 2019 and I absolutely love it! I’m 17 pounds down and only a few pounds away from my goal! I rage about WW app to all of my friends and always refer anyone who asks!

WW

I love this app. Today I went on to get my daily dose of inspiration and someone had a post on there about how happy they are with the new President being inaugurated today. She thanked Stacey Abrams and had all kinds of eMojis! I hear political arguments everywhere on social media and sure didn’t expect to see it on here! 😠

I love the WW app!

I’m fairly new to WW but I find that I have the WW app open all the time! I love all the recipes I find on the app. I love that I can track my progress and stay connected with the my support group in Connect. I love to use the barcode scanner when I shop. The app is a huge part of my success story.

Weight watchers keeps me on track

With Weight Watchers (WW) App, which I love and it is so easy to use, plus my new air fryer, I am having so much fun staying on program. Down 25 pounds in four months and still going strong. WW is such a big help with recipes to suggest. Can’t wait to see where I am this summer....

Love this app!!

I love how I am able to have everything in one place. Being able to look up restaurants or create a recipe has helped me immensely. I also love having access to recipes on the app and am able to connect with others throughout the day.

Great App

This app serves as a great tool to help me keep on track. It is convenient and easy to use on both my iPhone and iPad! I love the scanning feature and that I can sync it to my Fitbit. I also love that I can look at the restaurants section and find the points to stay on track.

Keeps me in touch

I love the fact that not only can I track my food and activity with this app, but I can also get instant coaching AND stay in touch with my support community at the touch of a button. It’s not just an app, it’s a direct connection to my own personal cheer leading squad!

Love it

This is my 3rd time with Weight Watchers and I have been successful this time because of this app! I never had such an easy tracking system before! I do wish there would be more generic choices to track because I don’t use a lot of brand name foods.

WW app review

It’s user friendly. I love all the exercise options. Now I have no excuse, even if I don’t have a lot of time. It’s nice to be able to see the trainers as well. They are all positive and inspiring. And the recipe choices make it easier to plan my meals. Kudos to you all for the positive changes and additions!!

Helpful App

Being new to WW, this app is a total blessing. I am able to easily track my food and exercise. Very convenient to look up points in restaurants and grocery stores. I have even downloaded the app to my phone which is so useful when traveling.

Fun app

Love being able to scan codes and know how many points is serving is. Like the fact I’m able to sync it with my Fitbit so my steps always are counted. Love being able to look up recipes it’s a great app thanks the one thing I don’t care for is no meeting studio. Miss my peeps

Peggy Crist

Hi, I’m just joining a few days ago & haven’t gotten it all in my mind yet about apps, but I’m trying. I had a stroke awhl bak & cant remember so am having difficulty keeping it all stra8 yet. A ww friend is helping me but I’m lost most days yet. Looking fwd to finally figuring out the points system & coming ahead in the ww program. TY.

Great app

I met my goal in about a year and now I still track everyday. It’s nice to have the knowledge at your fingertips. Before you eat something, you can check on the number of points it is. It is easy to use and extremely convenient. Just love it.

Love the app!

I love the WW app. There are so many awesome features ranging from meditation to exercise to tracking that I appreciate having things at the touch of a button. Easy to keep everything organized, too, and it’s wonderful being able to connect with other WW members.

Freezes all the time

I just started on the WW app after being a lifetime member 20+ years ago. The app freezes constantly and even when the pop up appears to give feedback, it freezes and won’t allow me to enter feedback. Come on WW, get it together and fix this buggy app. I am constantly restarting your app to be able to navigate and track my meals.

The best weight management application I have ever used

It’s true, like most women struggling with my weight I have gone up and down over the years. I have used and loved lose it and several others on my health journey.

WW is amazing! I love that recipes, coaches, friends, exercise, and general inspiration can be easily accessed in WW’s new application.

The program itself is very user friendly. I have made real life changes to my behaviors that are both sustainable and beneficial.

I simply know this program is working well for me and the support the application offers is of great benefit!

Thank you WW!

Extremely helpful!!

Love this app and how easy it makes it to track food and stay connected with others on WW. The search function could be improved a bit. Overall, I would highly recommend!

Could Do Better

My biggest complaint is the communication. I have synced my fitness tracker with WW and I keep getting messages of my plan being canceled due to no activity, but when I look on my WW page, my activity is listed. Why offer the syncing options if you’re not going to recognize them? Frustrated with messages. When trying to contact WW, I get referred other places.

I love the WW app

I had been doing a Keto - Atkins diet . For a year . I lost 71 pounds . I saw the WW commercial and decided to give it a try . I needed more variety . I needed a balance and wanted to loose a little more weight , and keep it off. I lost 4 pounds the first week . I feel great . It so so easy to stick to and you can eat so much ! Wow ! I love it

Vonnie

A little hard at first

It was a little confusing and hard to navigate but the more you navigate, watch videos and look around things get easier. After just a few days I love all the resources and ease of using the app.

Love the app

The app is a user friendly , all in one place to track your feelings, journal, rate your emotional wellness for the day, track foods, find exercise videos and more! All around considerable improvement from the app in the past- I am a WW returner and user for over 20 years. This is an amazing app! Love it!

Awesome App

Awesome tool for the weight watchers program. Makes tracking quick and easy. Able to adjust setting and keep in touch with other weight watchers on the same journey. Yes, at times there are glitches- but are far and few between.

Great app, slick UX, robust features!

End to end great app and product experience! Fast, great features, simple to use.

predictive text and database search could be improved- wish it would remember my most tracked products more readily. Not a real example example: I’ll search lemon and it thinks I want some random store brand pie - not lemonade or lemon juice or lemon jello or the lemon topping I’ve saved, favorited or tracked 1000 times.

- Weigh in could be easier to find

- new camera roll “select/manage” is buggy (you have to go out and come back in)

- wish you could search community stream

Average at Best

I wish the app. was more cohesive. Feels like you’re jumping from place to place to get information. I have used other apps. such as Noom and Lose It, which were less complicated and more comprehensive as far as the home page info view. Hopefully the coaching options makes a big difference because it is much more expensive than the above mentioned.

Amazing community support

I love this app. It really works if you track your points!!! They have tons of delicious easy recipes, and awesome workouts you can filter by time and intensity level. My favorite part is the really supportive social connect community!! Highly strongly definitely recommend. ⭐️⭐️⭐️⭐️⭐️

Overwhelming

The old app was easy to use and navigate. It was fun to use and helpful. The new app has way too much information, is difficult to navigate and is overwhelming. I’m thinking about going back to noom it was very easy to navigate and use the app and the support was awesome!

Great total health app

I have been doing ww for many years this latest app has been so amazing. Lots of great resources and also a great ww community to have access to for support. The recipes have not always been great but it appears they have done some work on recipes as I have tried a few new ones and they were also delicous.

WW Phone Ap

I absolutely LOVE the WW phone app. My days are way to busy to attend meetings so the app is my only tool that I use. I love that you can adjust the amount of a food to lower points to what you want. But most of all the scanner is the biggest asset to this app. It makes shopping and logging your meals a true breeze.

Great all around app

Everything in one place - tracking, social media, fitness & activity tracking with fitness connections, articles, coaching and shopping.

A few bugs here and there but they get them fixed pretty quickly

Great app for keeping on track

I was reluctant about WW app to begin with but as I have used the app multiple times a day for the last 30+ days I have enjoyed its ease of use as well as its words for encouragement. All tracking in one place makes my goal attainable. Thank you Team WW for a great tool!

Easy to use

So far, so good! I find it easy to use and it makes it easy to track food so I’m doing more than I ever have before. No excuse not to. That, in turn, is helping me to lose! Losing weight and feeling great!😊

I would like a snack section also put in the AM section.

I love the app when it works

It’s a great tool and I always use it. It’s easy and I rarely need to use the website, but lately it’s been crashing after I log on. I’ve restarted my phone, deleted the app and reinstalled to no avail. It’s a major glitch that just be fixed. I’m forced to visit the site to track my points.

Ww app

The app has been a major part of my success this time around. It makes meal planning, grocery shopping, tracking, so easy and convenient. For me if it is not easy and convenient I probably wont keep at it. This app is more like a game on my phone. Always close by.

Problems with my phone recently caused my app to go out. Panic!!

Couldnt track or look up points. Had to survive on known zero point foods for three days. Was very glad to have my app back!!

Thank you for taking the time to leave your review. Your feedback never goes unnoticed. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

Point issues

I love the app but sometimes point values change on a product I’ve been using forever. The product doesn’t seem to have changed so why did the point value go from 4 to 5? You learn to depend on what you know and plan on it being correct so that can be frustrating.

Using the app

They would get more people using the app if they made it so that you could in large it. There is nowhere to enlarge anything and I do not know about androids but I have an iPhone so I have to use the Magnifier then it takes me longer and I have to adjust the Magnifier then go and look for the points after I scanned items it’s just a big waste of time, so I have to guess the maid on items that I pick up in the grocery store

Best lifestyle change app

The app is very helpful. Love it. I don’t overeat much. I eat what’s good for me. And I don’t over shop for anything that is too many points. So helps me cut down on buying bad foods and spend less on groceries. The scan feature is great. Love it. I have lost 25 pounds and keeping steady. Thank you WW Lifestyle

Easy app

About thirty years ago I went on Weight Watchers. That is what it was called back then. I remember making a butter substitute with Farmers cheese and butter extract. Don’t try it. Having been on it multiple times (I would fall off at times), this is the best by far. The app is wonderful. So much easier to look up points and track. Way to go WW!

Weight Watcher’s App is Essential

This app is responsible for my 23 pound weight loss. I tracked every day and counted my water intake. I love the way the scanner can tell me exactly how many points a serving of the brand I’m eating is.

I’ve also used the walking coaching (Jen)

to liven up my walk, which now I feel like doing daily. Thanks WW!

Great App!

It’s very user friendly if you are self motivated person. No one is there to keep me accountable, so I have to monitor my own points each day. The best part is the members posts section! I can see others, successes/struggles to help me be motivated! That also allows one to encourage others!

Zero foods have made it easier to lose weight

I have had good weight loss with the program and the free foods. I am going to continue until I reach my goal. My daughter is getting married in 8 weeks and I am looking forward to buying my dress and seeing the new thinner me. 😁

Easy tracking device

Although I just joined this App is essential for allowing me to be accountable for my weight loss! All the information makes it so much easier than it used to be to keep up with ones progress. Great time for getting healthier.

Covid-19

I started WW the week before everything closed. If I didn’t have the app I would have quit the program. It has taken me about 5 months to drop 18 lbs. The app helped me stay on track. Staying on track while you are at home with little to do is tough. Thanks to the WW app!

WW app. Is wonderful.

I didn’t think I could do WW on line but I can because it’s about me. I use WW as a tool. I track every day and look up ahead of time when I eat out. I read the stories. Sometimes I can’t do some of the stuff as I’m not computer savvy but it does not matter. I do recommend the WW app.

Great app!

Great app, just wished it let you look up things individually. For example, if you need to register points for 1cup 80/20 ground beef, the app immediately goes to 90-95 lean because that is a healthier option. Can’t always the afford the healthy option, but would like to know the points for less expensive items.

Group Connect

Would prefer you didn’t have to get out of the Group before going to another function.

When building recipe the look ups do not work the same as searching ingredients in other parts of the app. Often cannot even find a simple item just brand name items.

Love the app

The only thing I would change is for the “track this food” button to be on the same screen as the food itself, instead of having to scroll down to find it.

Easy to use

Love this app for its simplicity. The only thing I found difficult to find was where to enter my weight. I would love it if they put a little button or link somewhere where you enter your food so everything is all in one place.

Easy to use

App is super easy to use. You can look up or scan most foods to see their points and also track your daily exercise. The exercise part could use a little updating though since I use a Bowflex which is definitely not the same as an elliptical. Other than that, the app is great.

WTG WW!!

Since joining WW in 2016 I have always regarded the app as a useful tool and data keeper. But WOW!! Since the COVID-19 outbreak WW has improved and added so much more!! I am impressed and in awe of the way you all have not only listened but also delivered!! WW proves every day that weight loss is not the only goal.. a healthy mind and body are important too.

Rox M. - Illinois

Join, Because WW Works

Eat Food within your daily points, lose weight. Eat food within your daily and weekly points, exercise, lose more weight. Hit your goal, then work to become a lifetime member. Boom! I lost 120 lbs in 18 months and have kept it off for 2 years now. I look good. IT WORKS!

It’s wonderful

The WW app is amazing. It’s got everything you need to stay on track anywhere you go. Portable and easy to use. There’s even a live help chat for anything you might need help with. I don’t know how anyone could track their food and exercise without this app!!

Wonderful App

The Weight Watchers app has been very beneficial with my exercise tracking during COVID-19. After my runs, it is easy for me to track my time immediately once I have completed my workout. The app makes it easy and quick to track my progress.

Carol

I love,love love,this app. It keeps me accountable! Love the scanner, the calculator all built in this app. It also combines with my IPad.I couldn't do this diet without it. It dosnt feel like a diet with this app, just being sensible with what I eat. I have not done WW before but in 2 wks lost 10 lbs. it's addicting and now feels like a part of me! Thank you WW

My App

The app is easy and keeps me on track and accountable to myself. I used to do the old way of writing everything down. The app makes tracking so much easier and now even tracks my water. Thank you to everyone involved at weight watchers !

Amazing Tool

This app is top notch. So many resources. It is quick to give me counts of food I scan, of course the tracking device is invaluable and extremely responsive, and the community element unmatched. I really like the “quick add” feature for meals that I assemble and can easily calculate points for. Bravo WW!

Happy

This app. Is the best. I wish they would of had this years ago. This app. Makes it easier for me to see what I accomplished and what to work on. There’s also a place to see people that were big and now small. A lot of motivation and inspiration. This is just the best.

Most of app is easy to use

Don’t understand some of the search feature as weird items come up example cornmeal!?

The awards piece for logging foods and activities are NOT any incentive at all.

I do like the easy of tracking (overall) food and activity.

WW app

WW app is very helpful as it has many foods & restaurant listings. It makes logging food easy which has been shown to be the number one strategy in weight loss. It also has recipes, activity & exercise suggestions as well as keeping track of your weight loss journey.

Tam’s report

I have enjoyed using this app both to identify grocery items point values when shopping and for the immediate visual of items I consider for consumption. But one area I’d like addressed are how to reduce some points if only half of an item is eaten. (ie: instead of 10 pretzel chips, only 5 are eaten)

User friendly app

Keeping track of my food and activity has been so user friendly with the WW app. Traveling and searching restaurant menus has also been a bonus when eating out. Enjoy seeing my eating habits improve and maintaining weight is a bonus.

WW app makes losing weight easy!

Seriously, it is wonderful! Tracking is a breeze, so is logging weigh-ins, accumulating points for freebies is great, and the Connect feature provides constant support from and to the thousands (or millions 😬) out there with you on the lose-weight-get-healthy-live-your-best-life journey.

Love it!

I love how easy it is to use! Everything I need to know is right at my fingertips everywhere I go. Got a question about points for a restaurant - get it instantly. No more guessing and having to wait to get back to computer to find out that what I ate was more points than I guessed. Love it !

Go Green Go!

I was ecstatic to see the Green Option back, after I had had success with the old smart Point system in back in 2017. I feel full, satisfied, and most importantly accountable and in control. FYI, if you work as a New York City Teacher sign in through the UFT website for a discount.

75 Pounds Down and Going Strong

I couldn’t do it without this wonderful app. Makes tracking so easy and haven’t come across a food yet that’s not listed. I can’t believe the points on some of the foods when eating out. Really keeps you from making BAD choices.

Bars to success

Believe it or not the little goal bars really are a motivational help. I had my last one at 10lbs. And am hoping for one for the 25lb. mark. I think every 5 lbs would be better to keep everyone trucking along. The app took a little time to learn but now very easy to use. Love it!

WW App freezing

App keeps freezing up and I either have to uninstall/ reinstall or restart my phone (iPhone 8). The search not as intuitive as “my net diary” and the Activity only lets you put in minutes no intensity or how many cals you’ve burned. Program is working so I will keep using but the app could use some improvements.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Flooded with spam emails, app is trying to be Facebook.

I’ve used this app off and on for over five years. It used to be straight-forward without any fluff. Now it’s got a social media aspect to it and they email you once a day with nonsense and no unsubscribe option. The social media section is literally just like Facebook. Got a new dog! Grandkids growing up! Halloween pictures! This is just as ridiculous as it sounds and has nothing to do with weight loss or why I signed up to the app. It’s very, very annoying-all of it.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Love it!

I really feel this is the difference that is helping me lose weight this time around. I tried before with WW and lost and gained the same pounds. This time I’ve lost every week (and I’ve faithfully tracked on here!) and are closing in on 30 lbs in 13 weeks! That’s a win in my book! Love the app!

Losing and winning!!

I have been on, read about many “diets”, nothing compares to WW and teaching me to eat healthy and choose healthy when eating out. I love the app! It helps me track my food choices and helps to deter me from making unhealthy choices. So I’m losing weight and winning in becoming a healthier me!! Thank-you WW!!!

WW app

I have been using this app more than two years now. It helps me stay on track and it keeps updating for better performance. The new phone helped with the speed. I plan on keeping it even though I've been at goal for more than a year.

Love This App

Been a WW member off and in for many years. This is the easiest it has ever been. Zero point foods are fabulous and you certainly aren’t hungry in your allotment points. I enjoy being in control and not having to go to meetings. Fun reading others stories, struggles and accomplishments. Great motivation for me.

Wow!

This is the first weight management plan I have been able to stay on for more than 30 minutes. The app keep me honest and aware of my food and drink intake. I appreciate that the app is compatible with my fitness tracker, and credits my activity each day. Love the app and I have my sista-in-law to thank (Diane).

New and improved

I like this app and use it but find it is not particularly user friendly. Often, I cannot find a food or recipe I thought I had saved or had seen before and wanted to keep. Sometimes when tracking, the food disappears or goes to another meal. Persistent use might help me navigate better.

I love WW

Tracking has become a part of my routine. I feel good seeing what I’m doing in black and white. I like the focus on overall wellness, not just weight loss. The meditations offered on the app are good but need to be expanded. There should be a button for info about sleep. The recipe choices in the app are phenomenal!

Love WW!

I have been on WW several times over the past 25+ years. However, this go round has been so successful. I love the WW app & I love all the zero point foods. I think the program is so easy & flexible! I’m down 22 pounds since August 4, 2019. Please don’t change a thing! It works! Im looking forward to losing another 18 pounds.

Thanks WW ❤️

WW App is Awesome

Such a wonderful addition to the WW toolbox. So handy, since we always seem to have our phones. Being able to scan food labels, check recipes and restaurant menu options, track and log activity and daily food choices removes any excuses and is a real game changer! Love it❣️

WW App

I really love the app the only problem I have is without scanning the food that I’m eating and put it in in the search and can’t find it is about the only thing that I need to figure out other than that it’s a great app and thank you very much for it it’s helped me out tremendously

Feedback

Love the app but I wish there was a way to separately use your weeklies. The points are given to be used but i get discouraged when i do use them and don’t get a blue dot. Maybe just a separate section? After snacks? Or a check mark each time you use one?

Easy to use

This app makes tracking meals and activity user friendly. The ability to connect with others is a nice feature. Just ordered my reward and the process could not have been easier.

Love the App!

Much easier to log food and activity. I did WW several years ago prior to the app and had to log onto computer every time and sometimes I would try to log everything for one day at end of day but would forget I had. This is much nicer!

Water tracking

This app is awesome and helps a lot with keeping track of food. There are still some needed improvements. Please add a tracker for water intake. It would help remind people to drink more water. There also has to be more foreign food options. Not everyone only eats American/ western foods and it will be helpful to know how many points they are.

Question about places not on the app

I love this app but I have noticed that there are some coffee shops that I love and want to go to and still get my favorite coffee but can’t look at the point value before I go. Same with a few restaurants will they be adding these place soon to the app?

Coffee Crossing

Heine Brothers

Rooster

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Problem with recipes

I love the app for the most part, but something has changed. When I am using the create your own recipe part. If I decide I want to cancel out of it without completing the recipe, there is no cancel or arrow back button. The only way out of it is to close down the entire app and start it back up.

Tracking

I love that it helps me track what I am eating and how that affects my points. I really like connect and seeing what others are doing. I like being able to track my weight and my fitness. Helps me stay motivated. I am down 28 pounds and feeling great. Thank you for a tool to help me.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Easy weight loss

I use this app everyday, and I log in all the food that goes in my mouth

It is so easy to stay on track, knowing the values (points) of the food & drink

If I’m going out, I plan ahead, it’s just that easy

I use the recipes I find on the app, putting in “ chicken breast” and then looking for a meal that fits my palette

Tonight it is chicken curry served over cauliflower rice instead of brown rice so 0 points by just making that change

I have lost 22pounds by being organized and planning meals

I want to lose 20 more pounds to be at my ideal weight, and I will get there in about 50 days!

Awesome way to stay on track

The barcode scanner is amazing! I use it when shopping to determine points value and whether or not to purchase. The tracker really keeps you honest. And the new points system is the best ever. I love the zero point options! WW keeps getting better

This 65 year old guy

I have lost almost 30 lbs (205 to 176) since January 1st (6 1/2 months). My AIC, blood pressure, and cholesterol have all dropped more than significantly! My doctor thinks I could get off BP meds next year if I can maintain it off. Moreover, I feel great! It can get done. Thank you. I track everything I eat!

Incredible useful

Honestly, this plan wouldn’t be a successful for me with out this app.

The scanner is amazing and so helpful.

Love being able to easily look up foods and see the points. Many restaurant menus are available.

Tracking progress is really encouraging.

This app has been so helpful.

Some old, some new.

Just starting back after several years off. I am still “re-learning “ the tools of the meal food tracking. It’ll get better, just a change from what I remember.

Glad to be back and hopefully reach goal again.

Great app, super user friendly.

This app is really user friendly and makes keeping on track easy to do on the go. I only wish it would allow you to delete some of your scanned foods to remove items that you don’t regularly use.

Tracking app rules!

Tracking is the key to loosing and this app makes it easy. I do wish plan whole foods would pop up first and be highlighted for easier finding and that weight watchers brand foods would be in a separate category or have it take abbreviation ww.

Support is a click away

I love the new app. It makes tracking simple and easy. And the coaching and connection with connect is just so incredible. There’s always someone who understands what you’re going through or to give encouragement. WW has never been easier

It’s a little confusing...

The app is better than nothing. I don’t think it is as user friendly as MFP or other similar apps I have used. I would LOVE to see the recipe import app where you could import a recipe and it gives you the smart points based on ingredients and serving size.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Being a loser never felt so good

I always say that I am great at losing (and gaining) but just can’t maintain. This app has helped me make good choices. The “free” food list is brilliant!!! I am actually learning better habits. I don’t feel as though I am on a diet....because I’m not. I am recording & choosing a better, healthy life.

Love the app

It makes tracking and keeping up with everything so easy. I always have my phone so tracking food is not a problem. My Fitbit is aligned with the app so I don’t have to think about tracking that. It makes this journey so much easier.

Wish it also tracked sodium

Really like this app - very helpful snd user-friendly. My key suggestion would be to also include sodium consumption tracking. Lots of overweight folk are concerned about high blood pressure and are trying to limit sodium consumption. It would be really helpful if the app also tracked daily sodium consumption.

GREAT APP

This app has really helped me reach my goal weight and beyond. I have tried many other apps and weight lose programs. It’s easy to use and helps me stay on track with my weight lose journey. It has also helped me maintain my weight lose over the last year.

Makes tracking so easy!!

I belonged to WE before, but always was bad about tracking. Now I feel incomplete if I don't get everymeal, snack and activity tracked! Between that and the scanner option it makes tracking a breeze! And it is working. Down about 25 pounds in 3 1/2 months!!!

Scanned items need “by date” option

App is great. One thing could be better and that would be if scanned items had the option of being displayed as Latest rather than by alphabetical list. Otherwise it’s a very capable app. One of the best.

When you scan

Once you scan, select use this food, then select track this food, I wish the app would just go back to the today tab instead of the user having to “back out” of the food

Excellent tool for calculating points

This app is easy to work. I love having it all at my fingertips. It takes longer to shop for groceries but I know the points before I buy. I love Connect! Such an inspiration for me! I love that my iWatch connects to the app. I wish I could get the app on my kindle. Thanks! Thanks!

Easy to use, no excuse not to use

I love the fact that if I don’t have time to list my meal, I can choose quick add to track my meal so I don’t forget to do it later. This App definitely keeps me accountable on what I eat and has gotten me to a 27lb loss since I started last Thanksgiving.

Love this Ap

Tracking is so much easier with the ap. I joined and left WW pre-Oprah. I never had time to track my points in the weekly booklet. It was frustrating because I always did better when I tracked my points but it just wasn’t convenient.

It’s as easy as (low fat yogurt) pie now!!!

Very helpful

Easy to use . Able to track on the go and look up foods. Barcode scanner very helpful when shopping. Able to compare food and points. Also able to find out points for many chain restaurants.

Easy and fun to use

I love the WW app!! It has everything you need right at your fingertips and helps you stay on track. Track your food, activity, weight, find recipes and see how other people are doing to stay motivated. It’s awesome! Highly recommend to everyone!

Makes tracking super easy

I find the app easy to navigate and use. If it wasn’t, I just don’t have time to spend tracking each day. This is easy, fast and efficient. I also really love the recipes - I have tried so many that my entire family loves!

Easy peasy

I don’t know why anyone doing WW wouldn’t use this app. Makes my life, weight journey and now maintenance such an easy task. The beauty of the app, and what works best for my life, I can pre track and preplan my meals for the week. Consequently, I am able to adjust days for upcoming events that might require more points. Thanks WW.

Great app

I love the app. Better than MFP or LoseIt to use, the chat section is wonderful, connect is very inspirational and emotional, the plan just works if you follow it! 👏🏻 and the app has great recipes, accountability and now rewards! I highly recommend this program, monthly fee and all. Worth it! (But please add water tracking !!)

App is lame now

No longer sets reminders to track meals or weekly weigh in. Doesn’t explain new program if this is your only access (no meetings). More focused on your social feed than your nutrition. Can’t customize it. Peer-submitted food info is inaccurate, often duplicated. This app is Useless.

We deeply apologize for any inconvenience you have endured. We want you to know we take our members' feedback very seriously. We will make sure the appropriate teams are notified for further review. We are here for you.

-Weight Watchers Customer Care-

Game changer

I have lost 30lbs total using the app and going to meetings and another 15lbs by myself after stopping weight watchers! They literally teach you how to make it a life style change! I started back up online because I felt myself slipping and I am right back on track! I love weight watchers!

Way to go, Gina! We are so happy to know our program has been such a great help with your healthy lifestyle changes. Keep up the amazing success!

-Weight Watchers Customer Care-

Weight Watchers Mobile

This app is so convenient in the grocery store. Scanning the barcode tells how many points helps make wise choices.

Tracking daily helps keep up with how many points used, any unused carried over, and weekly points available.

Great app, Beats iTrack Bites

Easy to use, intuitive, lots of measurement alternatives for different foods. My only complaint is that the recipe searches for Weight Watchers in general is difficult to use, in the app or on the website. I wish they had a more sophisticated way to find recipes within certain criteria.

Awesome!

I absolutely love this app! No more booklets, paper trackers or conversion charts!

Have been an absent lifetime member ... This app is making all the difference!

It has been crashing quite a bit lately ..also would like to suggest the ability to favorite quick add items on a future update :}

Love it! Makes it easier to stay on track

The science behind the point system is brilliant. The app is very easy! At first I was afraid of the lower daily number but the zero points makes up for the difference. I am slowly changing my eating habits and losing! I would like to see the ability for local restaurants to input their menus.

Know what you’re eating everywhere

The app is the best part! Find out the best amount of food for you, keep track of what you eat, scan in millions of foods from the grocery store and restaurants for their food value, even add your own recipes. This program is success in an app!

We are happy to hear that you are enjoying the use of our app! Best wishes on your wellness journey!

--WW Customer Care--

Best Diet App

I’ve tried them all and regardless of whether I’m on the WW plan or something else I always come back to this app. It is much more comprehensive and intuitive than the others I have used. I would like it if you could choose to have it calculate points, calories or carbs.

Needs better recipe sharing

The app is great. It needs better functionality in being able to share or post a recipe you create with fellow contacts on the site. My husband and I are both in the program, and I should be able to share the recipe I create for our meals so he can easily record points

Need Help

There doesn’t seem to be any help function in this app. I want to edit a recipe I created. I have had to delete it three times and it is still not quite right. I don’t want to have to type it all in again.

I want to delete an ingredient and change the number of servings.

There are several things that I had to figure out by trial and error. The app is not totally intuitive. I’m a software developer and I have difficulty, so I suspect there are others who would like a little help as well.

Give us some guidance, please.

The functionality is good. This is an extremely useful tool for figuring out how to eat well.

WW Review

Great systems approach to weight loss. Immediate access to “cost” of a meal in point value and the cost of each item. Wonderful shopping tool to help identify the “good, the bad and the ugly” foods. Automatic record keeping is great. Puts full responsibility on the individual for his or her eating habits and creates an accurate, absolute record of your eating habits! Super job!

Ray McGee

Great but?

I really love and would give this app a five star rating, but don’t understand why it is not usable when internet is not available. Most apps that I have are usable even without the internet. I understand that the scanner would not be usable, but why not the rest of it?

D.K.

Awesome!

This is really the best. It keeps up with my busy lifestyle and takes out all of the guesswork. It gives me complete flexibility with what I want to eat, what I can eat and keeps me with in the confines of my program. It’s absolutely the best! Most importantly I think it will lead to great success in reaching my goals for health and wellness.

Dropping exercise points

For the last two weeks the app has dropped my Saturday exercise points on The next Friday. As soon as I track any exercise points on Friday it drops the points I earned on the previous Saturday. Previously I wouldn’t lose any points for the week until Saturday (my weigh in day). I never make my weekly goal for exercise because it drops one days points for the week.

I love it!!

The app makes following the program so much easier. I enjoy searching the recipes to get new ideas. And being able to scan barcodes at the store allows me to avoid purchasing something I will be sorry about later.

App Update Made Things Worse

I like WW, however, the recent app update made searching and adding foods that I track more difficult. It used to be when I added a food to my tracker the search function would clear. Now the food doesn’t clear and I’ll start typing the second ingredient and it give me the two combined. What a waste of time. You think someone would have beta tested the app’s search function before releasing it.

Easy Peasy

This weight watcher ap make tracking your food and activity easy Peasy. I love the scanning feature; I don’t buy unnecessary food anymore if it doesn’t scan my point goal. I’ve always hated Weight Watchers because of counting points, this makes it fun and easy. Great recipes too!

Weight watchers online is fantastic

I love the program. I wish, though, that you didn't use flash player when you send some tips by email because we can't use flash on my iPhone.

Love the app. Weight watchers is the best program ever for losing weight. Easy and fun to use.

The program is great.

My only problem is with trying to keep track of my points. I’m going to have to use an old fashioned notebook for that because I keep getting lost in the app. The information and the weight tracker are wonderful. Maybe l’m just to old to learn this system easily. After all, I predate space flight.

Sharing recipes

I love the app for the most part and use it everyday multiple times. I do wish there was a way to share recipes I build into the app other than doing screen shots. Depending on the size of the recipe, this may involve a couple of screen shots and it would be so much easier to share it as a link.

Won’t sync with Fitbit

I love the app but since the last update it only syncs with the Fitbit app sometimes. No matter how many times I push the “sync” button it won’t sync today. Annoying.

Further, I love the little encouraging emojis I got when I started, but I haven’t had one in about month, despite reaching 5 lb milestones and losing almost every week. I need validation — Weight Watchers takes lots of effort.

Love the app but it’s CRASHING

Just for the last few days my app crashes non stop. When I go to track a food and then adjust the quantity, it crashes every single time. So I have to add the food item regardless of what the quantity (just whatever automatically pulls up) then go back to it later and adjust the quantity. Please fix!!

Love Ww

I find the ap so helpful I track and so nice to look up things. I track my sleep and it just an amazing life style that I am thankful to have. God bless you all for all your hard work and helping so many. You truly give people who follow your program a quality of life.

A great tool with built in support system

App is easy to use. Meeting coaches help you navigate through it when you have questions. Love the food barcode scanner and the fit points tracker. I keep it on my Home Screen because m always using it!

WW App

This WW app meets all of my needs for achieving a healthy life style. I have all the tools that I need to keep track of healthy nutritious foods, guidance for fitting exercise into my daily life, and access to other people who are a part of the weight loss community. It provides me with a true means to weight loss success!!

Love WW Cause it Works

I went to my first WW meeting with a classmate when I was 12. I’m now 63 and have used WW principles since then. I am healthy and strong and look younger than my chronological age. I attribute that to WW because eating right combined with moderate exercise works! My co-workers ask me daily what I do. I say, “WW is easy to do and just works!”

WW App

This app makes staying on the WW plan SO easy! It’s even fun and the are many facets to it! I’ve lost my weight without stressing, overthinking or having to keep a record. I really don’t think I’d have been so successful without it! I’m m not far from my goal weight and it’s been a great experience!

The app is great!

I love the app it is easy to use and stay on program. There are a few things I wish it would do and a few things I wish it did not. But it is definitely worth the money per month for all the support you get.

I Don’t Kid Myself...

I am not totally connected to media, but I’ve got to praise the WW app. Why? Well it is so helpful in the supermarket, for one. The posts of folks working the program are inspirational also. But, bottom line, tracking leads to success. It keeps me, well —Honest. It helps the program work for me.

Good stuff!

Love the many different options for food…I can eat ANYTHING, just as long as I log it and stay within my point limits.

The recipes are great. We have already made some that will stay with us forever. All good stuff, really tasty, and good for you, not just good.

Great program!

Almost 5 Stars

I've used several similar apps. This one is the most user-friendly, contains the most foods I actually eat and is the easiest to navigate between pages. If the next version learns to handle recipes more effectively, I will rate at 5 stars and do the happy dance of joy.

Wonderful app

The app is useful and easy to use. I've not only list weight, I've improved the quality of my eating. I like that you can look at the nutritional information on the foods. I only wish you could see your totals for every day, like total protein.

WW app Rocks!

This app is very helpful to me as I navigate my weight loss journey. I like having the scanner on the opening page, seeing my weight changes on the journey page as well as connecting with others. The calculator is awesome and I like being able to ‘quick add.’

Search Broken

I have to go to the web site now because the search function broke. This is bad for people who aren't supposed to use the Internet during the day at work. That is why we use phone apps instead on our breaks.

Love the app overall

I like that there are so many available food entries from brand names to restaurants. Also many activities to track. The only thing that I can think of to make it better is to track daily nutrition goals, like calcium, key vitamins and fiber!

No more excuses

This app and the plan is easy to follow. Still get to eat the foods I crave while loosing weight. Teaches you to eat better when you are not craving something. I feel better, cut out sugar mostly and have already lost 25 of my 50 pound goal in just 2 months!

Gratitude

So appreciative of WW continuing Lifetime membership without cost during the pandemic. What a superb act of generosity! I’m sure this has kept so many healthy during these challenging times. Although, “thank you” feels lame, THANK YOU, Oprah, and others in the WW organization that gifted your lifetime members with continued access to this app.

Not starving and it is working!

I am really loving the Free Style system, and I am online only. I do wish the food search feature were a little more comprehensive and intuitive; there are times when I search for an item by scanning or by exact name and have to do alternate name searches to locate, but otherwise, I am loving it!!

Everything you need...

in just one place! If you take the time to learn how to get around in this app, you will have no problem losing weight and staying on target! Everything from journaling and exercise to support is right at your fingertips.

Added features recommended

- allow access to photos and screenshots when writing a comment. Often a saved screenshot IS the only comment necessary

- the photos often do not load so one can only read the post. NOT acceptable

Thank you for your feedback and recommendations! We will forward them to the appropriate department. Please reach out with any other questions or concerns. We wish you all the luck on your continued health and wellness journey

-- WW Customer Service

Great tool

WW has come so far since I first lost 119 pounds in 1990. I’m now back on the program and find it so much easier because of the app and bring able to eat anything and still track it. !! Just wish there were more restaurants included.

Very good

When I figured out how to get the activity back on, I like it much better. The app is working really good. I like how it remembers everything I have entered even just part of the word. All I have to do is stay within my points and I should start losing weight.

Awesome but with one exception

I love everything about the app with the exception of the outdated restaurant section. The restaurants available are limited in my area and those available in the app have menu selections that are years old and hasn’t been updated in ages. Makes it hard to track when eating out.

Weight watchers App

Absolutely love the weight watchers app It calculates all your points for the day ! It keeps you accountable for what you are eating throughout the day. If you go out to dinner no worries just look it up! All restaurants are on there. Also , if you track you could get rewards !

WW App makes losing and maintaining so easy

The app makes tracking my eating and activity so easy. It makes me realize when I am overindulging and giving food control. I love all the recipes, and the barcode scanner makes for easier and healthier shopping choices

Best Weight Loss Program

I love the entire WW program and the app. It’s not a quick weight loss program; it’s a life long plan where nothing is eliminated from what you eat. It helps you develop a plan that you can live with forever. It’s realistic and knows we are not perfect.

Easy Peasy

WW makes everything so easy!! I appreciate the ability to be able to scan foods while I grocery shop or just to type in something and get instant results. I also love how easy it is to plug in recipes to find out points as well!!

The best tool to succeed

I have been on WW many times. I feel like this time I will succeed because of this app. It is wonderful! You track what you eat, how much you sleep, your activity, how much water you drink, and your weight. It was tons of recipes. Restaurant information and so much more.

I love this app

It is very easy to use and having the ability to look things up and log my points at my fingertips helps keep me on track.

There is also so much useful information, stories, recipes, etc that are very helpful

Tool to Success

I have used the app for last several years. It makes tracking my success easy. I love the food scanner feature at the grocery store and home when determining a foods point value. The activity tracker helps me note my exercise.

Great tool for keeping you on track successfully

This tool is all encompassing for maintaining and losing weight. The app provides more than enough technology to get all the information needed to be successful. The scanning feature works perfectly for foods not in the database.

Wellness Wins is a part of my life!

I’d me lost without the WW app. I know it helps keep me on this journey called life! I track every day, it’s just automatic! I have to!! I lost 85# with WW. I found if I didn’t stay on top of things with tracking, recipe builder, and the love of my life, Fit points, I’d be right back where I started!!

Awareness

This app really creates an awareness for me and keeps me on track with my weight plan! If I’m bad for a couple of days, eating things I shouldn’t, then I get get right back on line and start tracking again! I’ve been lifetime for almost 2 years and this is how I maintain my weight!!

Finally losing weight

I use to lose weight by making little changes but when I went into menopause that stopped. No matter what I did I just kept gaining. I joined WW and the weight started coming off. There are tons of healthy recipes that taste great too. I wish I had joined sooner.

Easy to use, opens so many choices quick

There are so many foods pre logged my choices have expanded so much! Easy to use while shopping. Love the ability to log quickly repeat foods really helps make tracking easier.

Making WW a hobby!

I find myself coming back to the app multiple times a day to track my meals, look for recipes, make grocery lists and make better choices. Decided if I am going to do this right I am going to need all the help I can get . It has become a new hobby!

One suggestion

I love the weight watchers app! I wish there was a way that your “quick adds” could be found in your prior food listing. It’s a shame that we have to add them every time we log the same quick add.

Other than that - ❤️weight watchers!

Love the WW app!

This app makes tracking so easy!!! I love the scanning feature - great for quickly comparing the same kind of product to select the one with the lowest points. Or to keep you from buying something with a surprising point value!! Thank you, WW, for the great product!

Full of Tools

The new WW app is full of tools and helpful functionality to make being a member much easier. Easy to find food, recipies and now with the addition of connect, and the sleeping and activity platforms I feel like I find something new every day!

Helpful and new

The app has always been good and easy to use, even for the non-tech-savvy. But now it is even better. I especially like the mind-over-matter little audios. They are just sensible and helpful in getting me focused on my goal and taking steps to get to it.

Very easy to use!

Love the scanner. When first starting out you’ll need lots of extra time at the grocery store. The APP keeps you accountable to track. Helps to track water. I’ve used a few recipes. Next week will start the work out! Worth using!

Lisa

I just joined this week and I’m really enjoying it. It’s fun and user friendly. I like the helpful videos, dining out options,the link to my I watch to track my work outs, and social media. So far I feel motivated and inspired. Thank you WW for making my weight loss journey a positive experience.

Great plan, terrible app

I love weight watchers and will continue to use it as it is the only plan that consistently works for me. However, the app is awful to navigate and it feels clunky and not at all intuitive. finding what I need always takes too long and leaves me frustrated. The interface is cluttered and nothing is organized in any way that makes sense. It feels like an assault on my senses while at the same time, devoid of real substance.

Yes!!! We can do this.

This app helps anyone wanting to lose or maintain weight in a healthy, doable way. It really reinforces changing your mindset about food and being active. It allows the participant to create a plan that is customized to what they like and need that will work for a lifetime. It’s amazing! Checks all the boxes.

Great but not the best

This could be a little more user friendly and show more to help encourage the person using it. For example, by showing a progression in the week and what you could anticipate losing if you stayed on that same track of healthy eating and working out. Other than that I like the app a lot.

Crazy busy app with all the useful stuff at the bottom

I really wish you could change the layout of this app to have the recipes and create recipes just after your point breakdown. It is very annoying to scroll through member posts, coach posts, and WW’s shop just to get to my recipes. I also wish that more things had weights associated with them, metric not imperial.

Game changer for me

I joined WW 15 years ago when you had to keep a paper journal. As a lifetime member, I recently went back to meetings and am impressed with how easy the app makes tracking food choices and activity. I have it connected to my Apple Watch. Could not be better!

Wonderful

I love this app. The bar scanner is awesome. The tech support is always on board. Have had great experiences . I have lost 20 lbs since I joined. Had lost 30 lbs prior. Sooooo 50 lbs gone and 20 to go. I feel great and I would recommend this app to anyone wanting to succeed in weight loss. jasrsh.

Reaching My Goal

After being a WW member on and off for many, many years, I never dreamed I could even come close to reaching my goal. I have been a lifetime membership now, at age 75, for almost a year. Food no longer controls me, I now am in control of food. Thank you, thank you WW!

Move a couple things

On the weigh in page, please move the track weight area ABOVE the weekly check in area. It makes much more sense to put something accessed every day before something used once a week.

The streak pop up after every 3 days is extremely annoying and I wish you’d just get rid of it. I can see what my steak is on the main tracking page.

Also, the weekly check in “nag” has a bug. I turned it off after getting reminded to check in even AFTER I have done so. Even with the toggle turned off, I still get reminded.

Deal with these annoyances and this gets 5 stars from me.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW app

Without the WW app, being on this program would be a million times harder, so of course, overall I love it. How ever, there are just about five or six things that could really improve the app and I wish WW would give you a platform for making those suggestions.

So cluttered!

After taking 87 weeks off from WW I have returned to continue my journey. I was pleased to find I was down an additional 6.5 lbs since my last weigh.

However, the app is so cluttered, so many little “Ads” everywhere. Please allow us to remove some of the clutter and get back to what’s important.

Simple task to create a meal.... we’ll still trying to find out how. Maybe it gets better once you find things, but for now it’s a mess.

It works

I love the WW app. It actually works just like promised. There is something about tracking that makes me want to keep track so I can look back and see how I did. I think the water addition is really helpful and also the activity tracker. Try the app! You’ll love it🌼

I love bread too!

New to WW. I love that I can eat the foods I have on hand. I like seeing the foods I’ve eaten for the day. I still have to explore the app a lot more. So far I’m loving it. Today: 10/08—I think we could all benefit from this app but w/o the membership price. Mindful eating is a new life goal that I will accomplish for myself.

Great app, make home screen more customizable

I love Weight Watchers! I don’t think I’d be able to do it without this app- it’s super handy fir tracking and researching points.

My main irritation is that I cook a LOT and make a lot of different recipes, but the recipes section is way down at the bottom, under a lot of articles I don’t care about

Activity tab

I love this app. I’m tracking everything and doing great. Can we please have the activity screen back that has the circles and bar graph as shown in the purchase app screen. I really depend on this for a quick at a glance of what my activities are for the week.

Handy & now a habit

When you are honest about entering the true amount of food that you eat you will notice a change. When you eat too much you don’t loose any weight. When I eat the points that I am allotted I loose weight every week. The app is easy to use.

Take the time to learn the app

The app is complex and deserves the investment of time to learn what it can do. I was frustrated at first, but kept trying to use it until its secrets were revealed. Given practice, it is a strong guide to planning meals, tracking success, and receiving the encouragement to stay with the WW program.

Works slowly

The app works slowly. I wish it was easier to find recipes and track weight. I find the things mostly easy to get to are tracking points and social media platforms (something I’m less interested in on this app). Also wish that when I leave the app for one minute and reopen it, the same page was still there.

We apologize for any inconvenience. Uninstalling and reinstalling the WW app might solve your problems! Please email us at ResolutionSupport@ww.com with your mobile device model and IOS update installed if you still experience an issue. We are here to help

-- WW customer Care --

Almost Perfect

I use the app everyday in every way possible. One issue I have is that I do not have a smart phone and can only fully use the app when I can I have use of our iPad. I only have a laptop and a desk top computer at work, so I cannot fully use all the features. I wish this could change...

Makes it easier to track

I was at WW way before the app and tracking was so difficult. The app makes it so easier to track food, and I can SYNC my Fitbit to track my exercise. The recipes are great to have and are easily searchable. It makes following WW so much easier.

Focus and Organized

This app helps me plan ahead and stay focused on my personal goals to be healthy and happy with my weight. I can think of weekend or middle of the week events that can be a disaster if I don’t plan ahead of time. I can save my points or be ready to make the best decisions.

IPhone enhancement

On the iPhone app, I would like to see all my fitpoints used and remaining for the week. Would also like to be able see all my used and remaining weekly points. I never know if I have used any of my weekly points because I use fitpoints first. Thank you. Kathleen Snell

4 day member :)

I love the app there are sooooo many ways to keep on track! I have to say the scan bar & create a recipe are my favorite options starting out with my daughter and being able to take our recipes & turn them into points

Inspiring

The app inspires me to come back and tally what I ate. I treat points like money I refuse to spend too much on anything. Nothing is worth going broke, but that’s not to say that I don’t use my extra points my weekly extra points are used every week and that helps keep me on track.

Lifesaver!

Love the new look of the app, my only issue is there is I don't see where my edible fit points are tracked. I see what I've earned, but not what I can eat. This will be a bigger issue when I go on maintenance (soon- fingers crossed) and will want to eat them. Other than that it is awesome!

Much improved App

This WW app is so much better then the old app . All food is easy to find and track . You can easily save meals added . Activity measures points now and I love that ! Connecting with food color groups and social connections is awesome ! Reminder to weigh in keeps you motivated.

Recipe section needs improvement

Love the app, but find it challenging that there’s no way to leave feedback or read the feedback of others on recipes. Most of the recipes have been great, but some have been duds, and it would be helpful to be able to read about the experiences of other members before investing the money in ingredients and the time in preparation to make the dish.

Fits My Lifestyle

This app allows me to stay on track, whether I'm at work or at home. Like the ability to look up points in a variety of locations. The scanner needs improvement. Does not register a lot of foods and crashes frequently.

Restaurant points

I love the app. The only complaint that I have is whenever I’m looking up restaurants and points I wish that the points on each restaurant were from small to large. That way I could find a small point item easily if I need to.

Awesome!!!

I’m a returning WW member and I love the New WW. The updates are great and I love all the information and guidance that come along with the App. The Covid19 pandemic has changed lots of things and the new WW App seems to work well in the absence of in-person meetings. I feel like I should be good until we can all get back to normal meetings.

WW App

I’m new to WW and I love the WW app. It’s easy to use and the best feature is the scanner. Never leave home without it. The Connect Groups have Groups for many interests and age groups. The recipes are another fabulous feature. Having fun navigating through all the app features and enjoying it tremendously.

Great Program, Glitchy App

I love what WW has done for me, but the stress that this app gives me on a daily basis has put me on the verge of quitting more than once. Error messages abound, the app is notorious for freezing up and closing out. This has been happening to many users for well over a year, yet no change. I figured maybe, just maybe, if I leave this review, someone will hire a better app developer. Because the current one needs a new job.

Best wow app ever

This is the easiest and most user friendly WW app I have ever used. As far as that goes it is the best and easiest diet/food tracking app I have ever used. Everything I scan comes up with points. This has made this the easiest weight loss program for me. Thank you weight watchers!

Feature added

I would like to see a feature added. if I had the same menu from the day before I should be a to repeat the previous menu without rescanning or searching. Example, I have coffee every morning the same way. I should have the option to repeat.

Love it!!

The WW App is such an easy way to track your food! It encourages me to eat more healthy foods such as fruits and veggies. I don’t feel deprived because when I want cheese, chocolate or wine, I just have smaller amounts. It has recalibrated my mind and my body. I have watched the scale slowly go down and have reached a healthier weight.

No matter where.

Hi everyone,

I just wanted to say that I love my WW app!

No matter where or when I can pull out my phone (like we all seem to do these days) and log, look up or find support!! I struggle with staying on track but with my app it’s like a coach, or friend in my pocket!!

Log it no matter where! G.

How to delete?

I enjoy tracking on my iPad, but I can't figure out how to delete an entry if I find one that is more accurate, or I decide to make my own recipe.

The help function was not helpful.

Also find it crashes for me in the restaurant section. Otherwise a useful app, after getting used to the format change.

The app is good

The app has a lot of features

It takes a while to figure them out

The tracking and all the point data is very useful to me.

However these surveys take far to much time if they go beyond the questions you just asked

Thanks

WW App

I love the ease of using this app, especially being able to scan the barcode while I’m in the grocery store, which I do often!

I also like that I can have easy access to my points use, and can see other WW folks who are having success stories!

So many options

So far a great experience. Have found that occasionally foods are out of date so I type them in with nutrition which sometimes improves points. The only thing I’d like to see is smarter search terms—but otherwise easy and fun to use.

The app has helped me lose the weight

I chose the app over going to meetings because I really don’t have the time. It has helped me track my food and to gain a better perspective on how to eat healthy. I would recommend the app to anyone trying to lose weight.

Journaling addition please!

I think the app is great but one thing I think it lacks, would be a space for journaling on the day. A place to put notes on how you did, what you can work on the next day etc. this would be super helpful with the mindset change and assessing what I can change to better my next day.

WW app.

Love, absoutly love the scan app! Saved me so many times when I was a little desperate to eat but then scanned the item I was about to devour and had second thoughts. It’s a must for me for the convenience and precision. A great tool and I love the tracking features that help you keep on target with minimal effort!

Love it

The app is so easy to use and has all kinds of foods in it! So much easier than trying to figure up how many points something is!! I love that it links with my iWatch and keeps up with my activity. Sometimes i even get extra points from it!

Love it!

I do love all the recipes we have cooked since joining Blue Apron .

It has been so helpful using with Weight Watchers.

The only thing I would recommend is considering bagging the meals together rather than just putting “everything “ in the box .

This just makes for a more organized dinner prep!

User friendly

Super easy to use. Helps me track my points and stay on the plan. I am really happy with the entire online only plan for WW, except I wish the online members got the same amount of charms for weight loss as the workshop members do. Oh well...I’m losing and that’s what’s important!

LOVE

I LOVE the WW app. Let’s face it today’s society we always have our phone on is, this app allows me to track my food wherever I am! Plus I LOVE connect and how I see people just like me. We are like a family we share our struggles and our strengths and let’s face it we ALL need some positive words of encouragement!

Lifetime status

I have been online only since Jan. 2018, I reached my goal last Sept. and was dismayed to find out my Lifetime status would not be recognized, as I had not attended any meetings, so I continue to pay so I can track, scan, etc. I REALLY think you should address this for all members.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Eh

A bit disappointed, i have been on the weight watcher program before and have had success and was hoping with the app I would do even better. I spent a lot of money on this app/program and find the app not as user friendly as other weightloss apps I’ve used (lose it is very user friendly) and right at this moment I have an error on the app and am unable to access. Won’t be wasting money on this again.

Great variety of info

I love the recipes, i love the variety of info on the site. The activity list for working out physically.

What could be done better is to provide a way to organize the recipes we save as out own. I have a difficult time finding them.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW

Just joined weight watchers Monday, October 14 (for my 4th time) and have been using the app for help. Lots of great information until I get to meeting next Monday. I fell off the wagon and looking forward to doing the healthy life change and making it work again. It does work if you follow the plan. Thanks

Sharing and printing recipes

I love this app overall but I can’t understand why I can’t share the recipes I like with my husband especially since he also has the app instead of having him try and find them too. And why can’t I print them for that matter.

I’ve also had issues with uploading pics and videos.

Otherwise for tracking I like it.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

I love WE

My coworker talked me into doingWWwith her I was really not interested However I have been on WW now about 6 weeks and I love it. This is a great way to eat. The point system is ingenious. It keeps me responsible. I will always use WW from now on. I only want to lose 6 more lbs but I will continue with WW just to eat healthy. Thank you WW

CLARIE54

Easy peasey!

App is easy to use! Since many folks have turned to WW as a wellness win for an underlying medical condition, it would be great if there were an option to click a button and see the summarized nutritional values of the food tracked for the day. For me, it’s all about the data!

Not a social media person but.....

I have struggled so many times to get back to my goal weight

And have always given up after the first ten pounds. Looking at everyone's posts really do help me. It inspires me especially at night which is definitely the danger zone for me.

Thank you ww for this amazing app!

So much wonderful information and so easy to track my food, and find recipes. I can motivate people and have them motivate me. I’m finishing up my 2nd week at ww with a 10 pound loss and its largely due to this app helping me make better choices. Again, thank you!

User friendly

I love how easy it is to use the WW app!

It’s easier than finding my paper journal to write everything down (food, exercise, water, etc.). And the app offers so much more! (Scan food labels, find friends that are encouraging, plus so many more features!!

Motivation

The graphics, progress charts and recipes provide both support and motivation to stay on track. However, I have found that reading the social media posts keeps me grounded. It’s comforting to know that others face the same challenges as I.

Great way to manage food intake & weight loss!

The app is a great way to gather information, track all my daily food intake, and see my progress! It is very user-friendly. I have done weight watchers before when there was no app and this time it is much much easier.

Great App, indeed!

Makes tracking easier than one could ever imagine. 'Really enjoy having all that I need at my fingertips!

Additionally, adding “weekly meal planner” would make this great app a fantastic app! May I request The Weekly Planner be made available to make entries on the Mobile App and online, please?

Downtime

It is a great app for the most part. Users need to be notified when the system is down for maintenance or any other reason. It is really annoying because we don't know if it's the users phone or WW. Please notify the users as soon as possible! Thank you

Love the app

I am 71 years old and wondered if I could use the app and on line information that comes with it. I sat down one afternoon and started trying to see what it was all about. It took about an hour and I realized how easy it was. I use it everyday—almost every hour. I love it.

So Convenient

I have lost over 30 pounds since December. I still have my up and down moments. I just open the app up and start again.

I fell off the wagon with my journey, but I’m making my way back to the journey. If first we don’t succeed then try and try again.

The APP is a complete failure

The WW program is good. Its easy to follow and you will lose weight if you follow it. The APP however is a complete failure. I wish they’d have given as much thought to APP development as they have to the point system. The APP crashes constantly, its difficult to use. You must exit the app and go back in to enter food because it constantly freezes. The WW staff acknowledged the failed APP and said “Oh yea were working on it”. The failed APP makes losing weight that much harder. The WW plan is good, the APP is useless.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@weightwatchers.com. Thanks!

--WW Customer Care—

Mrs.

I love the Weight watchers app. I have been a WW member, on and off, since having my son 26 years ago. I know the success comes from tracking but that has always been my downfall. This app makes it so in incredibly easy. I would highly recommend it anyone on the program.

Why does your app keep freezing

I have used the WW app for several years until the last few months. After some family health issues i logged back into the app, all my prior food and recipes are gone. But the biggest problem is when trying to track my food, i cant get through a meal with out the app freezing. It happens on my iPhone, iPad, Samsung tablet and my surface book. So why am i spending the money for this app and belonging to WW when i can multiple free food tracking apps?

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

WW App review

I love many features: the zero point food list; the restaurant menu lists; the recipes; and so much more....BUT recently I’ve had difficulty getting my daily meals entered. A few days ago I up-dated the app and since then it takes 3 attempts to get a meal entered. I keep getting a message saying: “No meal entered yet”. I hope this will be fixed soon!

Water!!!

I am enjoying the app tremendously, however; a place for tracking water intake would be so very helpful. I am accustomed to tracking my water intake with other apps. It really makes a difference in accountability with my water intake.

Update: please, please add something to track water!

Saved meals have to be rebuilt almost every week

I constantly have to add frequent meals that I save. I usually have the same items for breakfast and lunch. I will add as a meal and save it. Works for about a week and then I have to build it again. Very frustrating. More likely to track if these saved meals are one click away.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great app

I love this app! You can easily enter your food by searching by name or scanning the product. It’s great for on the go and at the grocery store so you can decide which items are best to buy. The restaurant section is very handy, too, to help you make good choices when you eat out.

Great app!! Makes WW tracking so simple

This app is fantastic for tracking. I really enjoyed the barcode scanner and ability to set up meals or foods I commonly eat.

I also love the Connect portion, which is like Facebook for WW members. It is great for inspiration, as well as asking questions and sharing ideas and tips love it.

The recipe calculator is also great. The only thing that would make it better would be to add a recipe import tool (ala MyFitnessPal) where recipes from other website can be imported easily, (rather than typing them out manually)

Overall, a great app. I would recommend it.

Makes tracking so easy!

I was unable to easily find what I was looking for in past versions of this app.

Now I can sync my Health app, easily search and build recipes, and the scanner works great! All in one convenient app! I’m down 22lbs since I recommitted myself to my WW program and I feel great!

Cyndi L

Super easy

I’ve never followed a “diet” plan, let alone one I am having to pay for. Am only at the close of day 3 but appreciating the WW app. Being able to plan the next day’s meals has been great and making the early days of my 6 month adventure was and motivating. 15 pounds down. 15

To go.

Love it!

Don’t know what I’d do without the app...makes tracking a breeze and keeps me accountable everywhere I do. I love the barcode scanner for shopping and the restaurant guide is so handy to make smart choices on the go. Connect is an amazing support system, idea sharing and inspiring social media component as well.

I like the changes!

I’m a former lifetime member from 14 years ago and then I tried the old app a few years ago.

I love the changes and updates. I like the community part.. and all the added features and the easy use! I should have known that Oprah would make it awesome!

App appreciation

I find the app very useful and easy to track for the most part. I’m finding I’m still fumbling around to find what I want. So for me I would like to have subjects a little more compartmentalized. Also would like to get to recipes more easily through app.

dwellmania

App is generally user & info friendly.

More pics of the food in the recipes would be appreciated since we eat with our eyes first & also want to know what it should look like when we finish cooking it.

One thing I wish for is more variety on the Wellness Wins Rewards.

Also, clarification on what the different symbols...i.e. balloons, trophies, 5, 10, 25 scale? pics from the Milestones Earned mean when reaching goals. I was digital, & I received Milestone pics but didn’t know what they meant. A caption when you click on the “goal reached” icon explaining what it is would clear that up. I would click & nothing happened.

Thank you.

WW app

I use the app daily, of course, and find it to be very helpful, informative and easy to use.

In the next revision, it would be great to be able to choose recipes for the week, and have a shopping list generated automatically. And allow additional items to be added.

Can you make it possible to quickly enter information from one of the WW cookbooks as well?

Some of those cookbooks still use Smart Points. Can we have a quick conversion to Freestyle points? Otherwise my older cookbooks aren’t as easy to use.

Thanks for a great program!

So much easier than manual tracking

I love the food label scanning and create-your-own-food and recipe features. And the Chat feature gets you instant help 24/7. I successfully synced the Activity points to my iPhone 6S Health App, and WW now tracks my activities and gives me food points!

So easy to use!

I love having the app at my fingertips to check things in stores and look up things at restaurants. It’s super helpful! I do wish the app was available to the Windows phones, though, so my husband could use it and get a use out of his points.

Great app

This is a great add on for anybody using the WW program. The ability to scan products to find points is invaluable. Then you add in the community, the restaurants, the recipes, and everything else. It’s user friendly even for the technology impaired. Highly suggest this to anybody following the WW plan.

Impressive....

but can’t figure out how to use the “create your recipe” section, or How to log in meals. They seem to pop up under food tracking when I don’t want them because I used an item in the meal. Community people are very supportive. I am a newbie and they told me how to make beans more palatable ( hope it works because I can’t stomach legumes🤮)

I love it

Not perfect, but it's the first time I have been able to consistently track - definitely serves its purpose & much more convenient than "writing" down points or logging into a desk top... I appreciate this app, although a few good upgrades would be fantastic!

Only 4 stars

I love the ability to track my food quickly with this app. I think connect is horrible. It just glorifies certain people and there is a lot of drama and garbage that doesn't belong on a weight loss forum. The connect portion needs a total overhaul getting rid of the trending portion.

Ww app

I really love this app. It makes tracking a no brainer, it makes determining points when purchasing food easy, receipes are available as well as different meal choices, the ability to connect with others on the same journey makes it a comfortable endeavor.

♥️ this app

Was easy to figure out from the very beginning. Though still learning new things as I go along.

The calculatory is invaluable in figuring out points with my own recipes.

Wished the app would allow me to save the recipes I like into my recipe app I have on my phone. 😟

Love love love this app!!

This is one if the best apps I've ever used. Make it so easy to confirm thru upc bar point values in food before purchasing! Connect part of the app is so encouraging to see how great others are doing & the gluten free group has been such a great way for me to get other ideas on gf food I wasn't aware of!!

It works

This program is amazing! The program works if you stick with it, it is teaching you the necessary tools to make a lifetime commitment to health. I Love to look up recipes and restaurants on this app as well as utilize connect to see others success stories and to share my story.

Great App

The new WW app puts tracking at your fingertips. I love how easy it is to look up food and record every bite. Another great feature is the activity tracking. It’s great that it connects to your watch or other device and records your steps and activity automatically. Just perfect!

My Fitness Pal

It is easier on their app. I am able to add multiple foods, at the same time! Maybe your app. would let me but I haven’t figured it out yet. I can’t see all the foods that I have eaten in one swipe, I would also love to have better instructions for using your app. Mrs. CHRISTENSEN- a lifetime member!

Thank you for submitting your feedback on our app. Congratulations on being a Lifetime Member! To visit further details on using your app, please login to our website. Once logged in, click on Living > Your Plan > One of the articles you will see is for our app, and many more. Best wishes!

-Weight Watchers Customer Care-

Excellent tool

This app makes keeping track of your ww points so easy. And this scan tool is the bomb. I take it grocery shopping so I will know the points value of food before I buy it. And it keeps me in contact with the ww community thru connect. I highly recommend it.

Mobile app for ww

Over all is very helpful. Would be nice when adding daily good & activity to be able to hit 1 page to track instead of going through a couple screens. Also have to re log ID & password in to use ww scanner. Irritating .

I love this app

This app is really improved. The scanner is awesome and the points are so easy to calculate. The only thing I’ve found that needs improvement is the build a recipe function (calculating the number of points in a family recipe). I have not been successful with this.

Very helpful App

I've been using since signing up with WW in October '14 and have found it to be very useful. Between tracking my meals and daily activities, I use the scanner a lot when we're food shopping and it helps when deciding what foods are best for us. A very helpful and useful App.

Making tracking so easy!

I always knew that tracking was the key for me, but hated writing everything down. I love the app! One suggestion I have is that when we select a suggested word while tracking from My Food, it should stay as we complete tracking the item instead of using what I typed.

Great app!

This app has really helped me lose weight in an organized and manageable way. I love that I can track my weight and exercise each day. I also enjoy searching for recipes and saving ones I want to try another time. Couldn’t live without this app or Weight Watchers!!

Thank you for everything!

The app is great! They’re constantly improving it from a technical perspective.

As for the Weight Watchers program as a whole, it was the perfect system for me - learning how to optimize and min-max my daily meals helped me lose 60lbs and just feel “better” in general.

Life and Time Saver

I came back to WW because I know it works. Imagine my surprise to find that this time (because of the app) my smartphone can manage EVERYTHING for me.

I haven’t had to count a single thing this time.

I scan and click track. It doesn’t get easier than that. Love it!

Easier!

The app is so much easier to use than it was a couple of years ago. Makes tracking easy!

The only problem I have is getting my steps on my Fitbit to transfer to activity. Don’t like the extras that cost more. But enjoy the tracking. Also checking in for meetings is so quick.

App Review

I love the tracking device on the app. It helps me stay on track while on the go. I also love how you can change the quantity of an item without out having to log it multiple time. It has great functionality and easy for a beginner.

Simple and effective

Love this app. Easy to use, great way to be focused and know quickly what my day’s food count is at a moments notice. Easy to locate point counts at restaurant locations and even better for my home cooked meals.

I’m half way to my goal and I’m confident with the WW app that I will reach my goal and maintain.

Love it!

WW it so easy to use! I can record my activity, food, and weight in just a few minutes a day! There are recipes, workout plans, accountability communities, and more available! The graphs & feedback help keep me on track and motivate me to continue with my lifestyle changes!

Thank you WW!

Very helpful

For my use, the app has been very helpful. As a returning WW member, the app is very easy for me to use to keep on track. I like the "create a food" feature, that allows for additions not originally in the data base. The app is much improved over the previous version.

Great program, great app

I am completely enjoying the program and the app. The app is an easy way to track foods. I love the scanning feature and the ability to input recipes. The connect feature is great as well. WW is working at making this a true lifestyle experience!

Restaurant

I love the app and have used it for years. We used to have many other restaurants on here and they are now gone. I live in the south and so many of our places are no longer available on the app.

Other than this this program is a life changer for me.

Love it!

Success with Debbie & Dennis

We are both very blessed to be loosing weight by tracking what we eat.

We are not a regular meeting goers but do keep track on this app!

So it does work.! Takes just a little time to get around the app because there is so much information. WW can help you with this!!!

Scanned food search function

Only complaint is that there should be a search function under scanned foods. Sometimes hard to find something I scanned that I need to track after the fact

Great way to track!

I love how simple it is to track your food! And it helps when I’m trying to plan my meals for the week! The only minor problem I’ve encountered is that when I scan an items barcode and go to use it later that day, it won’t pop up as “recently scanned”. Other than that it’s great!

Great! Many improvements 😀

This is user friendly and they have made many improvements. The food search has added many items and it makes it easy to track! Definitely upgraded 👍🏼

Update has error

My app worked great until latest update. I cannot go back to yesterday to update my dinner items it defaults back to current day and posts there. Also when putting in daily items I could go into breakfast lunch or dinner and just post items and track. Now being forced to choose breakfast lunch or dinner every time I enter a food item? What happened? Please fix the app back the way it worked. Thank you

Could use more user friendly updates

Still getting the hang of this app, but I’ve used MyFitness Pal for years, and the WW app is SO much less user friendly. More effort to plan food days ahead, more taps to track food, harder to see all your food for the day to manage and make changes in the fly, no run down of daily nutrition. ... Glad to have an app for the program, but needs improvements to really be flexible and user friendly.

We appreciate you taking the time to reach out! The feedback we receive from our members allow us to better our products and services. We will notify the appropriate individuals within our organization of your thoughts. We are always here to assist you with any questions you may have or to be additional support while on your journey. Please don't hesitate to reach out to Customer Care at 1-800-651-6000 or send an email to ResolutionSupport@weightwatchers.com. Wishing you the very best!

-Weight Watchers Customer Care-

Restaurant menus need updating

The app works great at home when scanning barcodes everything seems to work well. However, several of the restaurant menus are out of date. It seems to me that a program that advertises being every lifestyle friendly would constantly work to ensure that restaurant menus were up-to-date.

Simple and Convenient

I like the mobile app. I have it on my iPad, iPhone & iWatch. My fitness data is synced with all of them and all three are synced with each other. I have no excuse for not knowing my point count and activity level. I had a little trouble getting my fitness activity to link with the WW app but found a tech savvy soul to do it for me.

Bugs

Love the app but there are still a few bugs in the recipe builder. Changing ingredients or qty is bugged. Also when searching for an ingredient on the main home page, it takes you to a second page but if you try to change the item or search a different item it only does one letter at a time unless you wipe the entire field out.

Overall...good, needs small tweaks

I love the overall ease of use of this app. It has helped me lose 35 pounds in just over three months. I would love to see some small enhancements made to the Connect portion of this, such as being able to copy and paste, as there are a lot of great recipes that are shared, and no easy way to get them.

Disappointing

I track everything! My journey has not sent any notifications on progress in two weeks. It’s not right seeing others getting their “rewards”, ie. the cute little fruit and veggies. I’m online only, and those rewards help with success!

Mobile App

This is soooo great and easy! I can keep track so easy. Last night, I checked out the points to 3 different restaurants. Made a decision , and had a FAB meal at Ruby Tuesday’s for only 7 points! PS- check the points on salad dressings, most have 2 but a popular steak house has 10 points for salad dressing😳

App Since the Refresh Doesn’t Work Right

Specifically, it won’t stay connected to Apple Health (which is how I track my activity) and even when reconnected, it often doesn’t pull the data correctly. Did not have this issue before they rebranded and added the Wins. Would rather have the old app back.

The WW program is a great program. The app itself isn’t that great.

Thank you for submitting your comments and feedback. This really helps us with offering a better member experience, all around. If you continue to see the connection message, don't hesitate to reach back out to us. We are here to help!

-Weight Watchers Customer Care-

Great App!!

I joined Weight Watchers in October 2017. I was overweight, suffering from a auto immune issue and pain in my joints. When I took control of my eating issue, I lost weight and the pain in my joints (40 lbs lost). I keep myself motivated by attending a meeting (keep myself accountable with like minded individuals), tracking my foods and ALWAYS moving.

Very good for better health

This app works very well for tracking food and WW point intake. If you are serious about losing weight, this is about the best way to track every morsel that you put in your mouth. One minor complaint I have is not every restaurant menu is available, but that is reasonable since restaurant menus are always changing.

App Uses

I wish there was a way to create our own full recipes and not go by recipes that are already in the app. The adding and deleting of ingredients can be tedious. Especially when you can’t scan in the ingredients when customizing an already created recipe. When adding an ingredient to the recipe, I wish there was the capability to scan in what I want to add. Other than that, I like the app.

Thanks

Thank you for the improvements to the app! One change I would love to see is when tracking from a restaurant, that I’d be able to click on multiple items rather than having to enter the restaurant for each entry.

WW APP

I love it, it keeps me inline when I want to taste something I think I shouldn’t I look it up and when I see the points, it is then up to me and most times I don’t take it or at least I take less. I now know all the things I used to pop on my mouth without thinking, I turn away from.

So easy!

I recommend this to all the people doing this program. It counts your points, fitpoints, weeklies, carry over, scans for points, easy look up for point value and servings, amazing recipes for everyday favorites, and the connect page keeps supporting you all week.

I CAN’T live without my WW app

This app keeps me honest. If I’m not losing weight all I have to do is look at my tracking. Great for Restaurants. My only complaint is that it often has glitches that cause it not to work. But nothing compares to it. There is nothing out there that is this efficient.

Losing activity points :(

Last week after syncing my activity points i noticed that my points i’d already earned had disappeared from my list and now shows that no data was recorded this has also affected earlier weeks also :( please fix!! Other than that I LOVE the app its an amazing tool for my freestyle journey :)

Luv the App! A few suggestions...

I truly luv the app—especially the scanner!! And very easy to use. Two suggestions:

—The ability to search foods that are scanned. This would REALLY be helpful.

—In the weight tracking area...have the weeks numbered so I know how long I’ve been using the app/WW.

—The ability to move foods from meals to recipes and vice versa.

Very well thought out

I really like all of the options on the app. My husband and I started this together. I really wish though, that there was an option to share a recipe with him so that he can easily just put the points in on his WW app. if I happen to tweak a recipe or create one.

Thanks

I love this app

It sure helps me wherever I am to figure out my points. I love it when I am at places and I can plan out my dinner away from my computer. A plus for me is that my Fitbit syncs to this app and I am surprised at how many fit points you get just walking and working in your home.

It works

Having the app on my phone makes tracking so much easier. I am able to track at all times and love being able to look up points at different restaurants we eat at when traveling.

Not happy with latest update!

The latest update is confusing! I used have all info on one page and it was easy to review where now, I have to remember to tap breakfast lunch or dinner and I keep double tracking!!! Please go back to all info on same page.

Am I the only one?

I just updated the app and my phone and everytime I open the app it crashes. Not sure what is going on but it needs to be fixed ASAP. This is a hug inconvenience as I use the app to help me to stay on track. Not sure if I am the only one who is experiencing this.

Love it

The app is easy to use and I love the scan feature. The only part that needs a lot of improvement is the restaurant feature. It lists a serving of some foods anywhere from 8 points to 48 points! I don't order that because who knows what it is?!

So Easy

This App makes it so easy to track your meals, activity and progress. It keeps you on track. Letting you know how much you have had to eat, and how much you have left to eat for the rest of the day and week. Also connecting to my IWatch fitness tracker is awesome. No more guesswork. Very easy to access everything you need.

Good, search leaves a bit to be desired

The app is handy and good, but at times I find the search can be really finicky and what the food is actually called sometimes takes some guesswork. The app many moons ago was much more straight forward in terms of the food lookup.

Love it!

I have had much success with WW, and love the mobile ap for tracking food and activity. It really keeps me accountable! The improvements to the ap over the last few years have been great too. I'm a lifetime Weight-Watcher, and this tool helps me to stay accountable and maintain a healthy lifestyle.

Getting Better

The program and app are so much easier to use than years ago. Love some of the new voice features. The exercise portion added feature is also helpful when you’re in a rut. Keep up the good work!

Accountability

App helps to keep me accountable. I used to try to remember if i ate & what I ate and my activity for the day. It helps remind me of my water intake. App does all that for me! It shows me what I did or didn’t do. It also provides readings, recipes, ideas for improving my sleep patterns & how to relax. It’s all there!

WW App

Easy to use app. This is the most success I’ve ever had with WW and it’s mainly because of the app. Years ago, after having success with WW, I would stop monitoring myself and would gain weight back. But by using the app almost daily and continuing to weigh myself weekly, I’m keeping the pounds off.

This app keeps me accountable

The WW app has made all the difference in my approach to my food plan. I have been able to attain the status of reaching my goal weight and maintaining Lifetime. This is a major event for me as I was always a yo-yo dieter in years past. In August, 2021 I will have achieved Lifetime for one year. Thanks for helping me.

Very user friendly

I’m very happy with the WW app. It’s very user friendly and therefore I’m so consistent in tracking that I’ve been able to lose weight without feeling hungry. Highly recommend you explore all the features including the new water tracker.

Mostly love this app

I mostly love this app it’s easy to navigate once you get the hand of it. I get a little tired of the social media aspect of it. While I appreciate the updates on weight lose I’m a bit mystified by other aspects of it. I’m here to lose weight not watch drama. Drama stresses me and is not good for weight lose. My opinion anyway

WW app is amazing!

I’m super impressed with the wholeness of this app, especially the self-care, mindfulness, meditation, focus on sleep, gratitude, etc.

The recipes are the best of any tracking App.

I love that workouts are so accessible anytime. Everyone should buy this app, even if weight loss isn’t a goal, for total wellness and support.

Weight Watchers and Fitbit

What a great combination. Although I am new (again) to WW, the ability to track and use the scanner is not only useful, but fun! My first week using the basic Fitbit version. The fact that it syncs with WW app has gotten me more motivated. The real proof will be the full incorporation of this new lifestyle.

Makes life easy

It’s so much easer then years ago when using a Journal. The only thing I don’t like is when you scan a food to use and then hit the track button it goes straight back to scan instead of the main menu. The Connect family are so supportive and helpful.

Free forever

I’ve been a free life member of WW for over twenty years. This app makes it so doable to be successful with the program. I love that I’m able to “pre” track for the next day or three. If I decide not to eat what I’ve already tracked I can change it. No messy erasures. Best thing that ever happened was this app.

Love it most the time

It has some glitches, and often tells me 'it's me, not you', but overall the app works very well. I rely on it all the time. If I were to improve it - I'd love to be able to go back and easily correlate points consumed to weight lost over time.

Weight watchers works and this app is the key

The app is easy and keeps me on track cause tracking is so easy. The app has work outs, music, meditation, a community and easy tracking for food and water and sleep and movement. Couldn’t lose weight without it.

Love this plan

I love the new WW plan and App. It is so easy to follow and stay on track. My WW history has been off and on since 1972 when I reached goal, and this is the best plan yet! I have had great success with this new plan and have lost 15 pounds since I started

and still going strong.

App keeps me on track!!

I absolutely love this app! It truly helps keep me on track. Without the app, I honestly would have a hard time knowing what’s good or what’s “bad” for my points. I use it when I go grocery shopping and it helps me know what will and what will not work for me!

Life saver

I’ve been on WW FOR 20 years and am a lifetime member. The old days we pretty much we ate tuna fish….lots of tuna fish!!

The scan barcode that calculates points is a lifesaver. many times I’ve been in the market and saw something healthy looking that scans as 7, 8, 10 points. Yikes!! Best idea to stay in goal

WW Friendly

Love the app, makes it is easy to find recipes makes it extremely easy to track points. Great ideas for different ways of cooking items - keeps me from being in a “rut” with the same foods. Helps me follow my weight via tracker. Love the new additions to the app. Helps me with I information for zoom meetings, etc.

Great App

I’ve used the WW app daily for the last 4 1/2 years to track my food, weight and use recipes. It just keeps improving! There’s workouts, Zoom meetings, meditation and connecting with other WW members. I wouldn’t have made it to Lifetime and maintained with out this app and my daily routine. Thank you WW!!

Life time means life style

I joined WW a few years ago and it definitely changed my awareness of my choices.

I love the App and the daily tracking and scanning of barcodes at the grocery stores. I even use the calculator when needed. So for me this tool is indispensable to maintain a healthy weight.

Good app!

I love this app! I appreciate that I can track my food without having to write it down. The restaurant and activity lists are great. My only pet peeve is that you have to scroll through the restaurant list from A-Z, to select one restaurant. I wish that it gave the option to tap on the first letter of a restaurant. But, other than that it's a great app.

The best!

I have rejected WW for years because to be honest I didn’t want to learn to count anything else. I love this app - it’s so easy to use and it keeps me interested and I stay with my plan. I’ve lost 25 lbs now since mid-January. I can’t say enough - the best thing I’ve done for myself in a long time!

WW App

I love the app, however I wish there was a place to journal that isn’t public. I was sick for four days, I didn’t as unable to eat anything due to my illness. I would have liked to be able to keep a note as to why I didn’t eat or exercise for four days.?

Favorites

My favorites used to all be in alphabetical order but now they all mixed up and hard to find items looking for. Why are they all mixed up now. Not happy!

Many times the food section is completely blank but everything else is good. Paying for something that is constantly not working. NOT HAPPY about spending my $$ on something I can’t use!!

This app is not good

Takes remove my points I have to start again So much money husband pays is bad I been on this program over one year Shame with all tribulations this covid Is horrible I’m going to tell my friend not to join you as a company don’t accommodate . Grace with you all Nancy Serrano

WW APP

The WW APP has been SO valuable to me to help me maintain my Lifetime Member weight! Tracking food and activity help me to be mindful and give me the options I need to be in control of ME! I’ve been a WW member for 8 years and this program has become my lifestyle! The BEST part is the positivity I feel when attending my favorite workshop!

Love it!

Started my new journey in March. The app is super easy to use and has just about everything I need. It can also be as simple as you want if you don’t want the social part, the exercise videos, or the coach videos. I’m enjoying all that it has to offer.

Life changing

Starting the weight watchers program has changed my life. Tracking with the app is amazingly easy and the barcode scanner is super helpful. I’ve seen so much progress in my three months using this app, and I’m all the better for it.

WW App Makes Tracking So Easy

I use the app primarily for the tracking and activity tracking. With all the foods including restaurants Already loaded, it makes tracking so much better and you can also go back and see her history.

Everything I need to...

The WW app has everything I need to track my points, record my meals, search restaurants and recipes, even create my own foods. The sharing on Connect is inspiring, and the help feature has been useful on more than one occasion.

It’s a good one!

Successful Tracking

Although searching for food can be frustrating,tracking is convenient,handy and useful for those of us who don't have a computer available during work hours.

Weight watchers

I love the app it tells you all your points When you scan something in the store. And it’s so easy to keep track of what you eat so you know how many points you have left for the day or or if you’re over them

WW app is a breeze to use!

Love logging in each morning to to keep myself accountable for my choices, it sets a positive mindset for my upcoming day. Weighing daily is really helpful for me and keeps me aware of my ups and downs. I know this app is the main reason why I keep my WW journey a positive process. So easy to use.

Deceiving prices will overcharge

I called to cancel my membership early, was quoted a termination fee that was significantly lower then the membership. Had I known that the cancellation fee was higher then the actual membership I would have stay on! They went ahead and charge me a higher fee then quoted when I asked why I was charge a different price the rep who gave me the first quote quickly pushed me onto another rep who just apologized for her coworkers mistake and then told me they will not fix their mistake. Horrible experience.

Great App

Great app - Tons of info and useful resources. Sometimes, it can be a tad confusing to navigate (particularly for the non tech savvy crowd), but there’s plenty of support in the community to help.

The combination of workshops (I’m doing virtual only) and the App makes the entire experience of weight loss and the pursuit of health genuinely fun and enormously educational.

Laurie

been using for years

i’ve been using the weight watchers app for 4 years now and I love it! easy to navigate. I just wish you could log your water by any ounces. or put it in manually. i’m always using different sized cups. no other complaints!!

Helps me Stay on Track

The app is easy to use. Has lots of nice features in addition to tracking food. I refer to the recipes all the time. And I like the ability to create my own recipes. Also enjoy the Groups available on a variety of topics.

Love it

I use this app every day and find its the best way to keep track of my food intake. I thought I could go it alone once I understood the Weight Watches point system and wouldn't need to pay monthly but I stay on WW monthly just for this app. It makes all the difference for me.

Good tool

It's very user friendly. I have one issue. I can't figure out how to just manually my points without have to do a food search every meal. I basically have the same foods every day. I just want to go to the point value for each item.

My best buddy!

I love the new and improved WW app! It’s super easy to use on a daily basis with and I love the organized user content. It’s my best buddy because I engage with it multiple times a day. The app keeps me focused on my WW goals and I also love the recipe access. The app has been a lifesaver during this crazy Covid time! #bestbuddy

Easy to use and super helpful

Keeps me on track- 25 lbs down. Love the scanner feature, Recipe builder feature (I tell Alexa to add food to my cart as I scour meals), love the Restaurant point finder… Because let’s be honest, I love eating out. I love how the app integrates with my Apple Watch, super easy to use, keep you on track… I just love WW.

Great app

App is very easy to use. I have to say I enjoyed it the most before all the other pop-up options came along. Even though it’s supposed to be more intuitive with these last updates, I find it’s more bothersome to constantly keep having things pop up asking me questions.

Love the app to help me keep on track.

This app has everything we need to follow the plan. It gives us ideas, recipes, and a way to give us a chance to plan our goals for the next week. Recording weight let’s us see our progress.

App really helps!

The app really makes my success possible - not only having the tracking available in something o carry with me everywhere I go (my phone) but there are so many other tools, recipes, workout videos, meditations - the app is really great.

So flexible!

I have been using the app since June of 2019 and have successfully lost 50 pounds! I am a teacher and a coach so going to a meeting to weigh in does not work with my schedule during the school year...that is where the ease, flexibility, and effectiveness of this app makes it work!

Here I go again

The app as a whole is great. I wish there was more space to add favorites, also there are many times that I get a message no internet connection but when I check everything is ok. What I love it's easy to use . Believe me tracking works.

Sleep tracker doesn't work for iOS 14

I used chat and called customer support twice, but WW reps don't see any problem on their end with the sleep tracker. The bottom line: I am unable to select an emoji (1 of 5) which is required for sleep tracking. It's truly unfortunate because I miss out on 5 "win" points per day. 5 pts x 60 days = 300 pts which then ='s 😥💔

Makes it easier!

The app makes it easier to keep to the number of points & therefore easier (not easy, nothing makes dieting easy!) to stay on your diet, and still eat portions of basically anything you want!

Super simple to use

This app is really handy for tracking food and the point system on nearly anything that has a barcode. Especially on the go! Easy to navigate. Highly recommend for simple use and realistic weight loss.

Weight Watchers (WW) app

Easy to use, intuitive, a great tool especially when I am doing the grocery shopping. I feel in control by being able to access it before I eat and make my choices. Also love the private social network, Connect.

The app makes things so easy!

The Weight Watchers app is so handy when scanning in the grocery store, or entering food at a restaurant. I have reached my goal weight and still use the app regularly to maintain it. I work and can’t make meetings in my area so the digital tools have been my guide.

World-class app

At 62 years old the WW healthy life- style philosophy and tools have guided me to become the healthiest and most fit I have been in a decade!! The WW process and tools (especially the app) helps me learn about my relationship with food empowering me to get back in control- and stay incontrol. Persistence not perfection.

Thanks WW!

Love the WW App

This app does everything. Tracks food, weight and activity. Puts you in touch with the whole WW community for support, lets you find recipes or create your own, synchs with your FitBit or iPhone health tracker, etc. Easy to use and keeps me on the right course for my weight loss journey. Well done WW.

This is the only program that gives me freedom to eat whatever I want to- just add up the points!!

This plan works if you just do it. You can use it the rest of your life. You never feel that you are denied anything. It’s all about portion control!!

I love the new app!

I know people don’t like change but, change is progress!! I love that WW added a 4th pillar!! I read tarot cards and 4 represents a solid foundation!! I also love the “what’s in my fridge” and all the other things in the new app! Try it with an open mind! You might just be surprised!!

Pretty great app

So far I have been very impressed with the WW app. Features are many and easy to use. I don’t have any bug issues. The only thing I wished it had was a better way to connect the Fitbit app directly so I don’t have to go through Apple health for slee tracking.

I love this program because it WORKS!

The WW program is the only program I’ve tried that works with incorporating foods from all 4 basic foods groups! There’s nothing missing and nothing broken! You get to enjoy everything that you love within moderation! I love it!

We App and why I love it

I just started and it’s showing me what I have been doing wrong!! I am scanning food, looking up restaurants, tracking everything I put In my mouth. And from using all my 130 points in one day!!! I’m now only using my 30 and enjoying what I am doing!!!

Helps to keep me on track

I’ve been using the app since May. My only suggestion would be to show not only the points used, but also the calories eaten, and the macros. That would give us a complete picture of our nutrition.

WW App

I love the WW app, however you recently changed how to track activity and I like the old version better. I like to see how far over my weekly activity I am, it’s so small in the new version and there’s no colors like before. Change it back, otherwise I love the app.

App works

I love it because it is always on your person. So easy to look up points. I look up restaurants before I go & can have my meal planned out. ❤️

During this time of uncertainty, being able to track my meals. It’s keeping me on tack. Stay safe everyone 🙏🏼❤️

Love the app.

I love how many things you can do with this app. I especially love that you can look up chain restaurants and see how many points your meal would be before you even go. I also love the added support of the relaxation meditations and the workouts.

Super easy and keeps me on track

I love this app it’s super easy to use and keeps me on track for weight loss especially went on the go. My favorite thing is the Barcode Scanner no typing just points in the points automatically show up.

Love it!

I love how user friendly the WW app is. It’s really helped open my eyes to just how much I was eating daily. In addition it helps me make better choices when I stop for a quick meal at a fast food joint or restaurant. The new WW helps you still enjoy food while maintaining a healthy lifestyle.

Great app, just some suggestions

This app runs smoothly and is easy to navigate.

I can’t find a place to submit suggestions so hopefully this is read by someone who can help...

I have two suggestions:

1) add an option to create folders within saved recipes to sort recipes into categories that make sense for the user.

2) have a meal-planning calendar where we can input WW recipes to track points for the day or even the week. I find it easier to stay on target for the day/week when I know what I’m going to eat beforehand instead of making it up as I go.

Otherwise, thanks for a great program and app!

WW App

I love the App ...I just wish it was easier to print the Weekly...I enjoy going back to reread them and I’ve missed months of them since virtual meetings started...I find it and can’t print it. And other weeks it was so easy..this is frustrating...but I do like the app very much.

Chipndip23

This app is user friendly for a person that is not tech friendly. WW app is easy to follow and keeps me on track. It offers so much more such as activities, recipes, meditation and someone a coach if needed. So much more I cannot mention. My daughter gave me this as a present. The gift of life! ♥️

Finally

After years of talking with people who have successfully used WW, I jumped in. I thought that tracking every single thing I ate would be misery. That’s exactly what I needed to do to finally see all the snacks and portion sizes I’ve been eating. I love this. Thank you Litsy and Bean for taking me into this!

Makes it easy and fun to get healthy.

The app is perfect for changing behavior. It’s easy to track food (with a few glitches...the library of foods is hard to expand with so many things). And WW Connect is so inspiring. I also find the recipes and articles helpful.

Fit points

I love everything about the WW app. I am having a hard time figuring out how to track my used fit points. Also, I am having a hard time figuring out how to track half of something, like a full serving of a 10 point/serving casserole, I only ate half.

My wish list for this app...

1. I wish it included a water tracker. It would be convenient to track water intake in the same app. ✅

2. I wish the snack function on the tracker was segregated to morning, afternoon and evening snacks. This would help me control excessive snacking.

3. I wish there was a "reply all" option to reply to the comments on a particular post.

4. I wish the recipe builder had the option to scan ingredients as you enter them. ✅

5. I wish there was a way to share recipes from the app. ✅

Other than that, the app is awesome! Thank you, Weight Watchers!

Love it, great results...wish list!

I’ve had great gains with my health and with this app. I wish the calculator worked independently without the internet. I find my phone doesn’t get signal in most stores, so I can’t see point value before I buy it. I live in a small town where the grocery store doesn’t have wifi.

Amazing

I love how easy this app makes it for me to stay on track. I love how I can just scan a barcode and can have how many points something is without having to spend time figuring it. I would recommend this to everyone and it works.

Please fix the app.

I do love the app. But I wish they would fix some of the mishaps that occur. Eg. When you are scrolling through people’s posts it keeps skipping over several posts. Then you have to scroll back to see what you missed. Very annoying!!

Accountability!!!

The convenience of this app is phenomenal for keeping me accountable. I still love the scanner and how my favorite foods are stored for the ease of tracking. For so many of us, tracking and consistency over time are two important keys to success! This app helps with its user friendly tools.

Weight Watchers Mobile

I love this app. It keeps me motivated to track my food and activity and to stay within my PPV every day. It's a great resource for searching foods, restaurants and various articles and recipes. It enhances my resolve to be totally absorbed in a healthier life style. I am grateful to have this tool at my finger tips.

Easy to use

This app is perfect for someone who is busy but still wants to track their food correctly. I like the way it remembers what I eat and makes it easy that way to track and it just knows all the points of everything I love it!!

This App has everything

From sleep, to exercise, yoga and meditation. There’s make sure your eating is on track and log your water consumption. You have a 24 hr Coach, rewards, fitness and a whole network of like minded people. Seminars to inspire from Oprah and more. They have covered everything ❤️

Scan for success!

I love the ease with which I can identify the point value of foods, but most important to me has been the ability to scan ANY food while I’m at the store. I’ve lost over 30 pounds and haven’t been this energetic since I was in my 30’s. I just turned 67.

Pam

Tracking Rocks

Tracking can usually keep me on track....but even when I blow it I track. The one change I would wish is a macro/calorie option for those of us who like to fine tune...now I have to track twice..on here and on the Cronometer app.

Great but sometimes clunky

I love the options and choices on the WW app and only wish that it populated foods more quickly and accurately. Otherwise I love that I can track food, water and exercise, find a workout, connect with others, track my progress and find recipes. It’s completely worth the price of admission 👍🏼

WW Mobile

As a mobile designer myself, I can tell you that user experience and design of the WW app is great! There’s a lot of functionality, and it’s all laid out beautifully.

As a member I love the ease of use and how simple the program is, and if you try your best to follow it, the program does work.

Really, No One Dies It Better!

Ease of use, vast database, intuitive, quick, holds everything you need, & if you use all the additional stuff — is inspiring & motivational. My expectations were very low. And this app has turned out to be better than ANY other i’ve ever used. Well done.

Thank God for myWW

WW has meant so much for me for 9 years. I first got to goal in 2013, then made it again in 2014. Over the years, I had lots of trials and gained 60 pounds back over time, but when I felt ready to believe in myself again, thank God for prayer and myWW to help me get to the best me that I can be forever!!!!

Thank you

I could not do this program without the WW app. Not only does it make tracking easy, the motivation you receive is outstanding! Encourages me to get moving (aptiv),helps with the mental pitfalls of weight loss. The addition of water tracking has made it complete.

Makes grocery shopping fun!

Love the Weight Watchers app! It has made my weight loss journey fun and informative. I’ve read labels before, but having the scanner really gives you an instant impact to making better choices in the grocery store so there are no surprises in the cupboards.

Food options

While I Love almost everything about the app, there are times I can’t find what I need to accurately track points. For example I make a red meat sauce for pasta and often end up using available that may not be acc.

Same with homemade banana bread. It there a better way to track home made items? Thank you.

Great app

This is the best way to track the program. The barcode scanner is incredibly useful. The points tracker keeps me from going off plan. It works well. It is a bit frustrating that some things work in the app and some in the desktop version. Better consistency across devices would be awesome.

User Friendly!

I have been doing WW for a long time. It has always been so very helpful in losing weight. The app makes it easy to scan at the grocery store, at home, or to look up restaurant foods. I would highly recommend this program!

Great app for WW

Could do with the food database being updated and more products adding with zero point food and not just calorie/ nutritional info

Other than that I really like the WW app it's very easy to use. Easy to find recipes to use or upload your own recipe.

You can find restaurants and then look up their menus and points.

Great app. Share a recipe with friends?

Works seamlessly with Apple Health to give activity points. It has an extensive food database, and the scanner is fantastic. My wife and I are both using the program, so I wish she could share a recipe to the app on my phone. Maybe in an update one day.

App helps keep me on track!

I use the WE app several times a day. Synced with my watch, it keeps track of my exercise and I track my food after each meal. Used regularly, it takes just a few moments to enter meals & snacks, helping me stay on track.

Very good app

There is lots of information on the app, but it’s not always easy to find. You can always chat to get the answer, so not really a big deal. My real issue is with the recipes. You can’t print them! Printing ability would give this 5stars

Great app- only missing a water tracker

I love everything about this app. And while I know you can track water in the daily food tracker , I would love to see a stand alone H2O feature since drinking water is so important to health and weight loss. Other than that, this app is awesome.

Love WW, the app not so much

The app is extremely clunky when tracking. It’s starting to wear on me to the point that I dread tracking. For instance, I’ll enter “pancake” in the search and the pre-populated list just sits there and doesn’t list anything involving pancakes. I’ll go back a page and come back, re-enter “pancake” and then something like pan-fried potatoes and the sort come up after several seconds of clocking. I may have to go back to Lose It and save $300/yr.

We do apologize for the issues you are currently experiencing with the food search. Our engineers are working to correct this. Thank you so much for taking the time to reach out and rate the WW app. We are all wishing you success in your wellness journey.

--WW Customer Care--

Success!

This program has led to the first significant weight loss I’ve been able to achieve in years and at age 63 that’s a long time. And more importantly, keep the weight off. So easy to learn and follow even when you aren’t actively tracking your meals. Highly recommend WW.

Great app, but doesn’t track NRC activity

I started using this app and plan about a week ago. Food tracking and everything works great.

My one complaint is that runs I do in my Nike Running Club app don’t accurately track here in activity points. The NRC data is in my iOS Health app, but that activity only translates to WW as step counts, which is not at all accurate for the activity completed.

Please fix!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Been here a looong time!

Haha, not really. About 33 years with WW. We go way back. Many changes. This app along with the new program is by far the BEST. Going outside today and using the ACTIVE assistant. This is a new discovery for me this hour. I’ve been a little busy and haven’t explored the new app much. Off I go... HELLO 2020!

From a mans point of view...

Customization with new plans are better. Also the ability to find foods is great. Also scanning items and adding is easy. Makes this manageable and enough points to still stay full.

WW App

App is great, but it would be nice to have written instructions available.

I have had to take screen shot on my phone after chatting with coach for future reference .

Need to have more measuring options some food lists in app day do not have a option for ounces for example. Serving size need to be specified for food items in app.

Great app

Works well to help work the WW program. It is very easy to manage for those that aren’t tech savvy. It would be great if food options were expanded like MyFitnessPal to include a broader range of foods, like being able to export recipes and enter them in using the calculator function.

Love this App

I’m a Lifetime Member who needed to become a bit more accountable. Tracking everyday for the last 3 months has truly been a game changer. The current version of the App is greatly improved from the version I last used a few years ago.

Everything you need!

Has a calculator and build a recipe for items not listed as well as fantastic recipes to get you out of eating the same thing over and over. Have lost 50 lbs by sticking to my daily’s and the community helps me stay focused in a positive way!

The best way to track and lose weight

We are all in our phones constantly and this app makes it easy to track your food. No meetings involved. Tracking is a snap and it is compatible with fit bit!

Love this app!

My favorite feature on the app is the points scanner. I use it ALL the time when grocery shopping. It either verifies the high point content, so I avoid, or reaffirms the low points of an item. I honestly could not live or be successful as a lifetime member without this app!

Suggestions

I love the app and wish I could learn more how to use it to it’s full potential . I wish it had a place for my own notes or like a journal page . To me it’s so helpful to write about my day and then down the road to go back and read what I wrote .

Weight Watchers App

I love this app as it supports my discipline to eat healthier than I can without the app. I tried on my own to be disciplined without success. So many options to apply to reach your success. I’ve tried other weight loss programs with minimal success. I’m confident about weight loss with WW.

WW

WW has taught me to think of food in a more healthy way. Even if I exceed my daily point level I tend to choose a healthier option , if this makes any sense. For example if I want a Baskin Robbins non fat yogurt ice cream cone, I’ll pick the sugar cone instead of the waffle cone. Before I just thought what difference does it make.

It works for me

I have found the app easy to use for daily tracking It works best if you use it every day no matter what. It allows you to go back and correct prior days as well. The exercise portion is far superior to other weight control apps.

Love Luv my WW App!!

WW has changed my life! The app is very user friendly! Keeping track of everything that goes into my mouth is so easy and keeps you on track. I love the Restaurant feature that gives you the points at sooooo many restaurants. You won’t be disappointed in WW!!

Better than the last version

The food data base is an improvement. I wish my recipes would come up on the iPhone app. (Like it does on my computer).

Also there needs to be a way to add activity points manually.

Works great for keeping track but...

Works great for keeping track of points but needs serious work on homemade options. I don’t typically eat out of a box and simple ingredients such as 1lb chicken thighs or 1lb ground beef have zero point information listed in the making your own meal option. Leaving me to do a ton of work. I also feel like their own ww meals should already be listed in.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Works great for me

This app has many useful features and has improved a lot in the past year. Tracking my food has been so easy I have been consistently tracking for months now. I like that the Connect feature has improved more and been made more user friendly.

Points system

I only have one problem, some of the recipes are for a large family, I’m only two people. I don’t no if my husband would eat some of the foods but it’s hard to make things for just one person. I’d like to see things for a one person household.

Also, some of the items when you are figuring out points, come up as if made commercially, for instance egg salad. I make my own and I break it down in order to figure my points. There are more items none of which I can remember. Otherwise, it’s good. Thanks for listening.

Fran Lohr

I tried to make it all 5 stars but it would not let me.

I miss the graph that shows my progress!!!! It’s gone? Please bring it back.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. We are all wishing you success in your wellness journey!

--WW Customer Care--

Could be a 5

Good, but a few changes could make it a 5. Set up a way to mark restaurants in the list as favorites so you don't have to look them up all the time. Have away to "share" what you have entered with your family who is also tracking at the same meal if eating the same thing.

Easy weight loss

Never thought losing weight could be so much fun and along with the app, tracking the points makes it so much easier than trying to figure out what to eat on my own. Most successful way of losing that I have found.

Doubling my points

Overall the app is good and helpful, but when y’all do updates to change the app around or add stuff the tracker ends up broken. Since the last update I have had to go back multiple times to fix previous days I’ve tracked because my points are off. When I look everything I tracked has been doubled in quantity. Please fix it!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love the app but would love to have restaurant items sorted

I love the app but one suggestion. When you go to the restaurant list, it would be so nice to be able to sort my points. When I am going to a restaurant, the first thing I look for is the lowest point item on the menu

WW APP

This is one of the best features of the program. Recording your food intake is so easy! The APP calculates your intake and your options for additional food intake. Their version of “FB” is unique- WW Community. We all share a common bond. Added to that are recipes, workout videos, and a 24 hour WW Coach. You are not alone!

Winning with WW Freestyle

This app is user friendly & well thought out. Anyone seriously working at a “healthy you” life choice will find everything on this app useful. Syncing it with Fitbit or Apple Watch is extremely useful & makes you consider areas of improvement.

The app is what keeps my success on track

#41 pounds down

When I track, I lose. I LOVE being able to scan bar codes for points. I never thought losing weight would be this easy. Coming off a plateau and redecorating myself to fresh and healthy foods.

What a great help for my healthy journey!

This app is genuinely helpful in every respect; I can track my daily intake of food, my output of activity, and my weight. In addition, it is infinitely helpful with all the different recipes, as well as information on every major restaurant’s menu. Highly recommended!!!

Best thing since halo ice cream!

Absolutely the best! Makes the whole program and sticking to it so much easier! Love the scanner when at the market - prevents temptations and helps to make good choices! Btw - reached goal while on vacation!

Gained a few but the app makes it easier to get back on track!

Love this app!

This app makes my weight loss adventure portable—I can see where I am in seconds, how many points I have for the day, recipes and scanner when shopping and something new occurs to me, and inspirational stories when I’m bored and browsing. Something for everyone! Love it!

Easy and Fun

Good to be able to scan bar codes at the grocery store and make better decisions! I’ve left things on the shelf BEFORE having to deal with them at home when I’m hungry. Daily balance of points also very helpful in making choices.

We are happy to hear that you are enjoying the use of the WW app!

--WW Customer Care--

Love weight watchers

Thank you weight watchers. I surpassed my goal and lost 20 pounds. I thought my old clothes would fit but even they are baggy. I am a big eater and with lots of no point foods the diet was so manageable. This is no longer a diet but a new way of eating for me. Now comes the hard part with maintenance.

So easy and gives results!

I lost 10 lbs by tracking 80-90% of my weekly meals. The app makes it so easy to just scan and grab! What I love most about using it is how much I learn about what I am eating. It helps me focus on eating healthier instead of just counting calories. I highly recommend Ww!

Love the app!

Overall I love the app. I don’t think I would be as successful without it. Down 11.2 in 5 weeks. The scanner is great. I am able to synchronize my exercise from my watch and add in other exercise like gardening.

Having everything in one place is really invaluable.

Two improvements I would love to see.

1. The restaurant finder. Love this but would appreciate more organization either by category or alphabetical. There is a search bar but it does not always find it. Looking through the whole list when trying to make a choice in advance is cumbersome.

2. Clean up duplicate entries that point values don’t match.

Finally can use rotated!

Thank you thank you thank you for fixing the rotation for this app! I couldn't use it on my iPad the last time because I hate standing it on end but now I'll use it all the time! So much better than on my small phone screen. So happy!

WW APP

I just love this app, so easy to track all your healthy foods, and snacks. Links to my Fitbit to track my steps and also my exercises! Love the connect link to keep up with fellow WW members. Love the recipes and enlightening examples. Love how it has tracked my progress and how easy it is to look back at it. Three cheers all round!!

Easy to use, full of useful info

The WW site is easy and quick to use. Love the hundreds of recipes available. I have found them easy to make and some have become my go-to’s when I’m not sure what to eat and I want it to be healthy and low Points.

Terri Brower

I am a 59 year old woman who lost her husband 4 years ago. In my grievance, I used food to help me cope.

I finally decided to take control. I joined WW on line. I need to be held accountable. I need to write down what I am eating, by writing it down, it stops me from eating foods I need to set aside for now.

I started in April and as of today I am down 29 lbs. I need this app, I need to be gel accountable. I get both from this app. I began writing on a blog for support. Wow!!! I got lots of support. People wring me, asking if the could call. I was so happy because all th we people “get it”.

Well, I’ll see you lighter!! Terri 😘

Great way to track

This is so easy to follow and makes sense. So many zero point foods to eat you are not hungry and can go to restaurants. Plus by walking and golfing and gardening, I’m doing great with bonus points to have the odd sliver of dessert so you never feel like you are missing out.

So helpful and encouraging

I have been apart of WW several times in the last. The first time I joined there was no app. Tracking and scanning food is so much easier now. I also really love reading the posts from other members. I get so much encouragement from their stories. I absolutely love the WW app.

Love the app, but could use a few upgrades for the 5th star

I would give a 5th star for a daily water tracker and drink water notification! Make the exercise page more functional. It feels so separate an not important, even though it’s very important.

Other than those few things I love the app and WW program.

WW App

I like the app and the ability to save favorite meals but there are many restrictions. I’d like to see calories in conjunction with points as zero point foods aren’t calorie free. It’s important to keep an eye on overall calorie intake. I’d also love to see macros on nutrient content. Also I feel the list of foods should only be verified by WW rather than let the public add their own version of points; too many discrepancies.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Need more restaurants added

Restaurant menus need to be updated and a lot more need to be added. As someone who eats a lot on the go it would be nice to be able to view points for the restaurant I am at instead of having to break it down and guess what’s in it or input it manually. Great app though just need some additional work.

User friendly

I was able to easily start using the app with only a couple of questions. The food list is extensive with many name brand items making it easy to track foods without guessing.

Great for tracking

I love the fact that my food tracker can go with me wherever I am.

I do wish they had more restaurants loaded with points for our use.

I also wish there was a feature to multi add food items you have frequently used.

Works great

I am really enjoying the app. It helps me to see what foods I can have and how much. The new weekly points are great. I see how staying in track gives me the ability to have a special meal every week. I like scanning foods to get the info I need to make the right choices

Makes tracking easier

The bar scanner makes life so much easier. Creating a recipe is easy, too. Sometimes when searching for a food the most obvious thing doesn’t pop up first. And it can be confusing finding what you’re looking for. But the chat with a coach feature is awesome!

WW is a lifestyle change I can stick with

WW has really helped me with my portion control, meal planning and weight loss. I would recommend it to everyone that loves to eat and still feel good about themselves. Thank you WW for changing the way we view ourselves when it comes to food.

Makes it easy

This app is easy to use, especially for tracking and scanning good for points. I also like that when you enter a food, you get that food plus recipes. That makes it easy when trying to figure out restaurant food or something you’ve eaten that someone else has prepared.

Easy tracking

This makes it simple and easy to keep track of what you eat. No more pencil and paper tracking!

At the grocery store you can scan the barcodes to see the number of points for each item.

Make following WW easy

Great scanning!! Has almost everything listed and if doesn’t has calculator or quick add. Does I get stuck at times . Wish WW would make so u can see meals more individually. Shows previous below meal and sometimes gets confusing . But it is the best diet app

Great app!!!

It is so helpful in finding the points and keeping track of them.. Helps for dinning too.. I try lots of the recipes.. I have found good ones especially soups...I love to make them. They keep well and you always have something in the fridge ready for you..

Love the WW app and Lifestyle

This time around (not my first rodeo with WW), the app and the Lifestyle program have made my 50 lb. weight loss so much easier. Although I’ve still got a ways to go, I’m sure closer than I was thanks to this app! The tracking, recipes, exercise, etc... all on the app...super easy and it works!

Amazing

This is an amazing tracking app and has so much going for it!! I highly recommend WW and this app. The only one thing I wish it had was that in the “Browse by Restaurants” it would allow you to filter by least to most points. Otherwise, amazing!

Love the ww app

My favorite thing about the app is the scanner (awesome when you are grocery shopping). This helps me to make good decisions at the time of purchase so I’m aware of the points value before bringing food into my home. Also love the number of foods that have points already calculated.

My WW Journey

I joined WW a year ago in January and have since lost 70 pounds. Not only do I look better and my joints are happier, my type 2 diabetes is better to the point of being off insulin. I am now on one injection a day of a non-insulin and one metformin and my A1c is 5.2. I love WW and tell people I’m not on a diet, but a life style change. Thanks WW.

Keeps me in track

When I track what I eat on the WW App, it makes me mindful of what I should and should not eat daily to stay within my point limit. I also like to track my activity so I can save points for when I go out and want to splurge a little bit.

Lifestyle change underway!

This app is so easy to use. It has tons of stored food, and what isn’t stored, can be easily entered using any UPC codes. Love being able to lead a healthier lifestyle while being honest with my food intake. Love the “connect” option too, that allows you to see other people taking the same journey that you are on!

Works as well as the user

Love the app but it only works if you fully utilize it. Love the wellness points!!! Very easy to use.

I gave it 4 stars because it does have glitches at times (like most things) and fixes take time to show up so someone who is very visual and needs to see immediate action on the app, may be a bit frustrated.

WW app

I love my WW app, it's the only way I track. When tracking a meal from a Resturant, I would really like to have the ability to stay IN that Resturant list and check off each item I am tracking, rather than having to begin again for each item.

community support

The app helps support wellness through tracking foods and activity but also offers recipes, meditation spaces, exercise videos and most importantly, support through the Connect feature. Connecting with others on the same journey is vital to success.

WW app

I recently started back with weight watchers and I love the app!! I find it very easy to log my food and to search for various food items. I love that I can scan bar codes and I instant know the point value. I have even paired my Fitbit with the app to keep up with activity points!

Best app for tracking food and encouraging a healthy lifestyle

I’ve lost almost 40lbs with Weight Watchers. The app has gotten much better over the years. I open the app multiple times a day to log food choices and browse Connect (the in-app social network for Weight Watchers).

WooHoo! Way to go on the 40 lbs lost, Kendra! We sincerely appreciate the time you have taken to share your feedback with us. Thank you for sharing a part of your journey. We wish you the most continued success.

-Weight Watchers Customer Care-

It’s a small thing...

The app works great. Does what it supposed to do. It would be a delight if we could change to colors to match our personalities. If there were themes to go with the seasons. Most people who use the app spend a good bit of time with it. The dark blue and black are not fun and uplifting for me.

Lost over 50lbs...WAY BETTER than Noom.

After losing over 50lbs and maintaining it while still being able to enjoy food, it’s fair to say this program works. I had tried Noom and thought it was kinda a joke especially their “coaching” component. Noom wasn’t worth the cost. WW is worth every penny.

Thank you for submitting your feedback. If you have any suggestions on how we may improve our member experience, don't hesitate to let us know. Best wishes.

-Weight Watchers Customer Care-

Very good app, one suggestion

This app makes the new WW program easy to incorporate into real life. The one aspect of the new program that isn’t fully reflected on the app is the focus on mindfulness. So one suggestion would be to add a tool for tracking meditation / mindfulness practices. Even better would be to also add reward points for tracking meditation/mindfulness. Thanks WW!

It’s great

This App has helped me on my journey. It just needs a detailed tutorial on it to tell you everything instead of having to ask someone how some part of it works. It has hidden secrets and gems that I didn’t even know about till later.

I love this app!!

I hate that its 20$ a month to USE an app. I don’t have meetings anywhere close to me and don't get to participate in any other WW. But clearly since I pay $20 a month I must enjoy the program, which I do. The app is very user friendly and building recipes is much easier than MFP.

Love this App!

I have been using this app since I started WW. I track every day - both food and activity. It keeps me on track. Being able to get recipes and look up restaurant food is so easy.

Thanks WW.

I really think if I didn’t have the app I would not stay on course.

Helpful and Quick for Staying on Track

I love how you can blue star your favorite items, for quick recall. Although sometimes the recall isn’t that quick.

The daily info is very good, right at my fingertips and the recipes are great! Turkey meatloaf with shredded carrots and then your mini banana chocolate chip muffins are tasty!

Good app...

The app just needs a notes and journaling section. That way each day we can put in thoughts about struggles, successes or concerns... even just ideas we want to remember at meetings for recipes or suggestions we want to use later. Maybe it could have folders for different items. That would be so useful....

Great app

I love all of the features. The only suggestion I have has to do with Connect. Please have the New and following headings show up when you scroll down on Apple devices. It’s a bit annoying to have to scroll up to see the next category.

Weight loss made easy

This has been the best Weight Watchers ever I have been on and off with weight Watchers since 1970 the Freestyles App really made my day I can have the thing I love just have to use my FREE foods and build my meals to satisfied my hunger to a great plan Thank you for being there from 1 great consumer

Great tool in weight loss

Wish you would add a water intake to it like the High Metabolism app has that charts water intake daily and reminds you to keep drinking

Otherwise, can’t imagine shopping for groceries without it!! Just love that Apple Heath can down load my activity levels into it as well!

The app keeps me honest

I love being able to track everything on the app, but I find that some foods don't have enough options for the servings. For example, microwave popcorn-- it gives me the option of measuring the unpopped kernels, which is not how I would be measuring the popcorn I eat!! Also— when I enter foods by name recipes that others have entered always come up even for seemingly “generic” foods

Great app!

I think this app is extremely user friendly! I haven’t had any problems navigating, or doing what I need to, to track my food and/or activities. The barcode scanner has to be my favorite part! It makes grocery shopping and meal decisions so much easier!

App

I love the app, but the only thing I wish is that I could use it without a membership and just have access to foods and restaurants. I would even be willing to pay for this if a one time fee. I am on maintenance and don’t need the member ship monthly now that I am trained. Please consider making something like this available.

What a great help!

Love the support through this app and the counter!

May just be me but it keeps freezing when I use the barcode scanner. Still works I just have to restart it after scanning a couple of items. Other than that it is perfect! Thanks team!

WW app

App is great however would like to see a water tracker and also the fitness points are double counting as it shows points for my workout as well as points for my steps which in some cases are one and the same. Absolutely love the connect option!

Easy and Fool Proof

It doesn’t get easier than this. All right there st your fingertips. So helpful to see everything you put in your mouth that matters. You don’t have to go to meetings if you can’t make it. It even has on line support and inspiring stories as well as shared recipes. Love it.

Couldn’t start voucher on mobile app.

I could not start my meeting voucher and sign up for WW using the mobile app but it took me 1.5 days to learn this. I first needed to go on a computer to the WW website and establish the voucher there and get signed up, then take the established ID and password back to the mobile app. After that, I was on and it was all smooth sailing with a minimal learning curve. Thanks for asking.

Convenience

The app is easy to use and very helpful to my success. I just wish it gave more options to amending serving sizes. Also I feel like the foods list needs to be updated more often. There’s so many foods out there that you aren’t able to find.

Love it!

This app makes it so easy to track my food and activity. I have also used My Fitness Pal a si prefer the WW app mostly because I am able to customize recipes they already have on the app. I'm super excited to see how well I can do on getting back on track.

Recipes

One of the main problems that I’m finding with this app is that you cannot copy and paste a recipe from another source. The online WW app prompts you to type out each ingredient separately. This is extremely time consuming as well as difficult especially while using a phone. For $21 a month I would like easier access to creating meals and recipes.

Like it but miss some features

I used WW before and I miss the ability to track things like water, fruit, veggies etc. Unless I’m confused and thinking of a different app you used to have little boxes to check so I didn’t track for points but just to help make sure I ate enough of certain items and drank my 8 glasses of water.

Easiest way to lose weight!

I’ve done it all and WW is the best! This app and Connect has made it so incredibly easy to do! I do hope that they update connect so we can like and comment on other comments. It would make conversations so much easier! But thanks for a great app!

Great App but needs a bulk ingredient import

TBH I got spoiled as MyFitnessPal has a way to import recipes online. I wish WW had this feature so the points would be calculated automatically. Not to mention entering stuff manually is a pain. But other than that I like it; seems very user friendly. I like the support it gives you along the way.

Great program! Can’t wait for a few app updates!

The new program has been great. My only complaint is that once you’re in a restaurant the search feature doesn’t really work and there is no way to sort by point value. I’d also love to be able to drill down and see a chart by week on command rather than only when I get my week in review message.

Recipe creation

I’ve never had a problem with this site until this last update. I have tried to create a recipe six different times tonight. Each time I hits create/save it tells me there is a connection error. I’ve created them in the past so this is app related.

Overjoyed!

I absolutely love the Weight Watchers app. It makes this journey so much easier, and makes me feel more in control. Tracking in the moment on your phone (instead of the old-fashioned way of writing it down) keeps you honest and leads to success. I’m one very satisfied member!

App difficulty

The nutritional information has become very corrupted with this latest update. Example two ozs no fat yogurt 2300 cals, stick of celery 360 calories. I keep a journal of my points and calorie intake to keep me aware of nutrition intake of all foods. Data base does not keep info manually entered for later access.

Really really easy to use

It is so easy to use and stay on the program with this app. I’d stay it is integral to my success. However, I am appalled at some of the language used on Connect. I am about to stop doing it. Doesn’t someone review the language to see if it is appropriate

Love the newest version!

Love the new set up! Having the date on the home screen and seeing my full blue circles right there is motivating! And tracking is so much more user friendly now and makes more sense! Thanks for the changes! Makes using it much easier! :-)

Easy to navigate

I’ve enjoyed using the WW app and the connect feature is really great for those who cannot get to in person meetings. I would say - the connect feature would be easier to use if there was a shortcut to scroll back to the top.

Do not love the latest version

Up until the latest version, I loved the ap. Before when I went on my phone I quickly saw a liar of everything I tracked for the day. Now you have to click on each of the 3 meals and the snack category. It is so much less efficient now 😒 please go back to having the nice list.

Thank you

Thank you for finally connecting my Apple Watch to Health and tracking all activities. It was annoying to have to log the workouts in that activity part manually when my watch tracks the information. Pleased with the updates keep making it better

Great results!

I had lost about 40 pounds and was struggling to drop anymore after that. This helped me to get my nutrition on track and the pounds just fell away. This really works if you work it!

The only bad thing is sometimes when you scan the barcodes the information is incorrect and throws off the point total. 😔

WW app.

So easy to use. Thousands of foods we all eat available to look up and track points. Lots of positive advice for weight loss. Since the app started I track 99.9% of the time, no more writing stuff down. Everything is at your fingertips, literally.

Accountability!

I have tried every diet in the world, including keto and this is the only one I have been able to lose weight. It is important that you enter everything into the app, if you do you will drop the pounds slowly and successfully.

So easy to use!

I love the app because it is efficient. It only takes a few minutes to track my food . Brand name foods are easy to find! The positive incentives, in the form of earning points and affirmations when I open the app are truly helpful! Thank you, WW!

It sure makes tracking easy

Love the barcode scan capabilities to quickly track my food. That scan works so fast and at every angle from my iPhone 12. The Apple Watch WW complication makes budgeting my numbers easy to monitor and enter as well.

WW is WONDERFUL!

Have followed WW x 30 years, keeps getting better and better! Definitely, a lifestyle vs a diet. I love the Connect site where you can meet folks from all walks of life all over the country! At nearly 70 Im really enjoying an active lifestyle that I never dreamed Id be able to be doing at this vintage.

This is a great app

I love this app. I like it a lot bec it helps me track it all. I can track food, water, exercise & sleep. Keeos me honest! The only problem I'm having with it now is that I can't seem to connect my Garman to it so it looks like I have no extra size and I'm not happy with no activity.

Hard to find items

There are some items that are hard to find point values for. There are a lot of restaurant examples but not always just the item if you make it yourself. That’s my only complaint about the app.

Yes......

I love the new Weight Watchers.... this app is easy to use keeps me countable ( I have read some people want to not show EVERYthing they have eaten=hurting/cheating yourself) just be honest! Also tracks all you need with ability to sync it up to Apple Watch and I think other devices!!!!! Love love love!!!!

Great app!

Great app: super easy to use and follow the program. I’d been trying and failing to track my food intake when a friend recommend WW+ and how much easier it was than other apps people commonly think of. I am loving the program - but the app takes it above and beyond.

New and Learning

I like that I am able to track. I had 2 hiccups, but I’m sure I will learn more of the app through trial and error. It helps that I can add my food when not in app. Also one issue is you can only do whole numbers when adding saturated fats and fats because decimal point is not available.

Great app but...

There are so many details to this app and some of the things are just hard to find. I know I’m not using all the tools it offers. Just not easy to remember where everything is and/or how to use some of the tools. i feel very frustrated at times. But I love what I am able to do with it.

Weight watchers newbee review

I found this app this to be very easy to learn and pretty user friendly. I like the way my Apple Watch records and links to the app also. I’m already loosing weight eating the foods I’ve scanned to keep my numbers in line. Money well spent towards my Thanksgiving goal.

Great

This a great app to help you journal your food. Much improved from the last time I tried it! I do think we should be able to look back at successful weeks and find entries as someone mentioned in another review. Would recommend.

Tracking app

I love everything about the app. It makes it easy to track everything I eat. I use the scanner when I shop to make sure the food is worth it. I also use it at restaurants to make sure I stay on track.

Love the WW app

I’ve done Weight Watchers a couple times before. Always lost weight but going to meetings wasn’t for me. I would quit going and eventually put the weight back on. The app makes tracking so easy and I don’t have to find a meeting to go to. For me, a win win.

I like this…and don’t like this so much …

I love that when I make an reservation on the appl for in-person mtg that it has memory/auto fill😀

I don’t like when I log my weight that the personal notes I write are not saved anywhere and cannot be retrieved 😞

The easiest resource around!

Love the app. Love WW. The app helps you track and really keep an eye on your mindset and your day. It’s really easy to use and find what you need to be your best. And even when you’re not you’re best WW reminds you that you’re only human and not a failure! So important to remember that.

Super easy to help you lose weight

Track what you eat. If you don’t that and follow the WW guidelines, you will lose weight. This app has all the brands and a barcode scanner so you can do that easily. You just must measure the amounts of what you’re tracking . You can do it!

Love it

This makes WW so much easier. It would be helpful if when I type strawberry the berry came up as a first choice. I do wish the create a recipe was easier. It seems if I were going to cook with peppers they should come up near the top of the list. If I am building a recipe I am cooking.

The app

Hi I have not been able to attend any meeting for three months due to medical issues. I have been using tracking. Plus reading the group name has slipped my mind these two things have helped me stay on track. How I will know when I go to my meeting

Helps me maintain my weight loss

The app enables you to stay in control after you’ve put in the work to lose weight. Has fantastic recipes, links to great coaches if you need them and I learned long ago I use tracking to keep the weight off. Great app!

So much help!

I couldn’t be successful at WW without this app. I use it all the time! When I am at the grocery store, I use the barcode scanner to make better choices between brands. The recipes that are included are healthy and delicious. The app even has tutorials that help with exercise!

Excellent support tool

I love the WW app! Not only does it help track my food choices but it has amazing recipes, resources and a place where you can donate your wins to supply someone with fresh fruit and produce. I highly recommend the app and the WW program. I have followed WW for 20 years and now at 53, I’m healthier than ever. Cheers WW!!

WW mobile

I love this app! I like the recipe builder so I can determine points from some of my favorite recipes. Also, the databases of existing foods and restaurants/entrees are huge. And, I like being able to view what I’ve eaten in prior weeks to see which weeks were particularly successful.

Don’t leave home without my App

Love it live it !!

Best thing that happened to me!!!!! My WW APP has helped me in losing the 10 bounds which took me 20 years! Why ? You may ask ? Well I thought if it’s healthy then how can it hurt? Da daaaaa! 😃 finally I got it! Thank you WW

I’m open to any media work as a healthy 63 year old

Better than before

I've used the previous Weight Watchers app and it was not so user friendly. I find this one to be a great help in in weight loss journey.

It's easier to find the foods I'm looking for, track them, track my weight and my exercise.

It's awesome!

This works for me

This app is seriously easy. I don’t think I could have lost 38 pounds without it. Keeps me on track! Tons of recipes. The recipes are easy. Workout videos and meditations. You can track steps with your iPhone and it helps earn points on the app!

Two suggestions

As I have recently dealt with hip surgery and a recent diagnosis of high blood pressure I have had the following thoughts

It would be great if there was a way to track my activity while using crutches. It is definitely a workout!!!

Also the more I have learned about salt intake and it’s impact on health I think finding a way to track sodium intake would be so beneficial. Maybe more than water. I have tried other apps and they don’t even come close to WW as far as being user friendly so I’m tracking on old fashioned paper. It would be great if I could just do it while I track my meals.

Thank you!

WW Made It So Easy!

Love this app and the WW program. I never thought it could be so easy to loose weight and eat healthier, but the zero point foods and the easy point tracking system makes tracking a no brainer! Thanks, Weight Watchers, for making me a believer in your program. I love it!

Keeps You On Track

Using WW mobile is a great help for me. I used my tracker and wrote things down but keeping it handy on my phone is much better. If I am going out to eat, I can check a menu before I leave and have my order in my tracker ready to go!

I love this app!

I love WW and for a non-techie saying, “ I love the app!” says a LOT! I use the scanner. I track more consistently. (When I’m not flat on my back in bed sick!)Today is a new day and I’ll backtrack yesterday, the start of my WW week! Instead of reaching for food, I reach for Connect as my go to anytime support group! Yes, I love WW and I LOVE THIS APP!!👏☺️🤟

Love this app

This app is my daily go to for tracking what I eat, finding recipes, connecting with others and utilizing fitness videos. I really didn’t expect it to be so robust and was a very pleasant surprise when joining WW. Highly recommend for anyone trying to live a healthy lifestyle.

Yes, a no tracker now tracks

Tracking is easy, but there is a week or so curve to it. Once you get the hang of it, it’s easy. But what I really love are all the extras. I am about to go do my Pilates workout from the app! There are great recipes, tips, group connections through their groups. It really helps!

Great

Lots of great tools and information packed into one app. I wish when you do your weekly check in and you’re asked how do you feel that instead, it asked you how you think your week went because I can feel great but still not have necessarily had an OK or a great week. otherwise I love the app.

WW Rocks

This app has been a life saver for tracking my food. It keeps me honest. It also keeps me aware of what I am eating. Roll-overs are great! Don’t have them often but always brings me joy when I do. Weekly weight tracking helps keep me on the straight and narrow as well. Keep up the great work, WW!

~ Teesie

Great app for the most part

The only problem I have is that it doesn’t always search for the foods I type in-I can put in something like pecans and it gives me a random thing like carrots. I will retype sometimes 3 or more times before it gives me pecans.

This is a Great App

I didn’t really think I would get all into doing weight watchers on my own, through an app and without going to meetings. However the more things I find I can do with the app makes me love and appreciate it even more it’s fantastic and I not alone!!

WW keeps me on track

I love this app, where I work we use data constantly to let us know how we are doing and to drive improvement . I have been able to use this app to do the same thing to meet my goal of living a healthy lifestyle ! Thank you WW 👍Lynn1308

Awesome app that truly tracks the how to be successful

Just started to use this app after 25+ years of working the ww program as a lifer member. There are so many variations of tracking my progress. All very easy and logical. Worth doing all the right things to get this app free of charge for lifetime members!

Awesome!

I absolutely love the app. Extremely helpful to find everything I need in one place. I love the convenience of being able to create meals and so forth for reoccurring items. Much easier than the old way of writing everything down!

Use it everyday

I love all the new features. There are 2 features that would be very help if added.

1. Ability to print from the phone or iPad version.

2. A search or drop down selection on the front page to get to the areas you want like recipes/connect/restaurants/etc.

Easy to use

Easy way to track what I eat and also very helpful when I shop. There were times I was very surprised the points on a product. The product went back on the shelf. It would not have been worth it.

Pretty good

I wish there was a back button, instead of having to just remember which Icon to select to find that you’re looking for. I also can’t save the items I want to include in my plan. I continue getting an error. Other than those two things, I think the app is pretty good.

Best app ever

I use the app every day to track and look up points values, recipes, get inspiration and so much more. I also love how I can track water and it reminds me to drink. The best part of the app is the scanner! Makes shopping and tracking so easy. I can’t live without this app.

WW App

I love the app, but would like to be able to search my scanned foods. Sometimes I’ll scan several products while shopping, but I don’t buy them. There are too many items in my scanned foods to scroll through alphabetically.

WW Works!

1st time ive been able to eat like a normal human being and lose weight. 5months in and I’ve dropped 20lbs... I can’t believe how much food I can eat and still lose weight. Definitely has helped my relationship with food which is what I was ultimately looking for

Life’s good!

Love this program.... it’s my way of life, and I believe it makes me live a wellness lifestyle that’s extremely flexible depending on my plans!

I talked to a lady named Jeanie today! She talked me through a few new things about the WW app that are fabulous! It was just what I needed after this COVID life, as well as being somewhat snowed-in! Yippee!

App is making a huge difference!

Love the WW app!! If has helped me to lose 28 lbs in almost 3 months! Easy to use, helpful, motivating!! Love that I can be in the store and scan items before I buy to see if the points are worth it! This app is one of the big reasons for my WW success!!!

This is the best option for me!

I reached my goal of losing 40 lbs in 6 months because this plan is a life style and sustainable. I’m in control of the plan and it gives me options while teaching me healthy choices with the point system! I highly recommend!!!

Couldn't do WW without it

My iPhone manages every aspect of my life and this app makes my weight management easily manageable! Like the new activity integration between Apple Health and the app. The search function, while vastly improved still leaves a lot to be desired though.

WW Works for Me

I am thankful for the tool and how it helps me stay organized and on track. The videos make it easier to learn more from anywhere. I can’t say enough about the barcode scanner and recipes. Last night I was able to make two food in less than 20 minutes. Thank you!

Working well

Love the app so far. My only wish and improvement I would suggest is to allow you to upload recipes from a website, as My Fitness Pal does. It’s quite annoying and time-consuming to type in all the ingredients from another website just to track a meal.

App review

Great app, have trouble adding prior meals to tracker, doesn’t seem to work, would be nice if it showed total nutrition for the day like lose it app, only been on a few days , have tried a few fiton videos they are great, just what u need when starting out

The app is great

The app is great. The only problem is that I have to disconnect and reconnect my Fitbit every single day because it will not record any of my data and less I do. It is more than frustrating.

I also wish that for every item there were measurement choices of a bite, a tablespoon an ounce, an item, etc.

Awesome!

Loving the app and tracking my points! This is much easier than calorie counting. I’m steadily losing weight and making healthier choices. WW has helped me significantly cut back on my sugar intake. I’m drinking more water and depending on caffeine less and less. I’ve lost weight and I’m feeling much better!

Decent app, but fix activity section

Only gripe i have is that “activity” section doesnt work right all the time. It wont open the current day...it always opens with the wrong date. And updating “health” activity from iphone should be easier (and not have to scroll down the page)

Successful because of this app!

I love how I can look up points quickly and easily with this app! Tracking is no longer a burden and when I feel weak, I hop on social media and read everyone achievements for motivation. I am a WW because this is a path to health. Thank you!

Overall I like this app.

For the most part this application is convenient. There are times when the daily point allowances don't sync to the weight watcher meeting changes, but other than that, this is a useful program.

WW app ❤️

I use my I Pad the most for WW, however, I also have a Mini Mac and Samsung 9+. All three versions of the WW app are simplistic and easy to use. The new update are awesome, and I don’t even use them all! I will perhaps in the future do so, but it’s great knowing the extra help is there. Good Job designers and programmers!

Everything we need in one app

You can log food, drink, snacks, update your weight progress! There are workout videos suitable for all workout levels and time limitations! There are guided meditations and meal recipes galore! Seriously, this one app is all you need to reach your goals!

Adding a picture

My one and only issue with is app is if we want to add a picture to our page and it’s too big, we must edit the picture in another app first. On Instagram they allow you to shrink the size of the picture to fit the screen. I’m sure if Instagram can do it, so can you.

DonnaEz

This app is phenomenal, it’s easy to use. This helped me drop 25 pounds which I hadn’t done in years! I used Under Armor one last year which is free and lost 10 then started using this since my daughter has successfully kept off 80 pounds for over a year and a half.

So easy

So easy and user friendly. It’s quick to track and easy to browse

So many informative articles.

Just wish they wouldn’t give roll overs if I just quit tracking for the day.

I don’t like the change made in activities re how you select time of activity. Much easier before.

So easy to use!

I use my WW app for everything food and activity related and it has helped keep me in check with my goal weight for the past 2 months...I am now 1lb. away from my goal weight! I’ll keep using the WW app even after to continue my healthy journey. Thanks WW!!

Amazing program

Weight watchers makes me feel like I’m not dieting! I’ve tried keto 5 times (not joking either) I’ve tried extreme dieting, and workouts. I now walk 2 miles a day and eat for the most part the foods I love and it’s all thanks to weight watchers. I don’t feel as limited now!

Great app, make tracking easy.

I really think the app makes tracking easy and almost fun. The food plans are amazing. Unlike other diets that avoid certain food groups or starve you this one seems almost too easy. I believe the app will be very help

Still won't track wt from Apple Health!

I've been using this app for 2-3 yrs now, and while it has improved, one thing that's very irksome is that it won't track weight from Apple Health. I have a Smart scale, but not the (only)one that works with this app. I don't see why I have to enter my weight manually, when it gets recorded daily in my Arboleaf app. Three stars until that gets revised.

We appreciate your feedback, and think that is a great recommendation. This will be forwarded to the proper teams for consideration. We are all wishing you success on your wellness journey!

-- WW Customer Care

I really do use it every day!

Love that I can enter my own recipes and using voice entry makes it easy. The barcode reader is great in the grocery store and at home. Like that water tracking has been added back.

The app is a necessity for me to stay on track.

The app keeps me on track

This app helps me to stay within my points so I can make better choices knowing what I have used and what I have left besides being able to scan foods in the grocery store and include your own recipes....love it!!!

Could Not Do This ...

... without your fabulous app. Tracking my daily food choices is an eye opener. I was eating all the wrong things and in much larger portions than I should. The suggested recipes are a plus. Seeing everyone who posts on connections helps me understand there

Easy to use, convenient, helps me reach my goals

I’m really loving the WW app on my iPhone- so easy to enter my food during the day wherever I am. It’s made it easier for me to stick to the program and achieve my goals (lost the 15 lbs. I set out to lose and have maintained it mostly).

Love the app, but...

Being diabetic, it’s important for me to be able to monitor my sugar and carbs throughout the day. It would be extremely helpful if the app provided us with a summary of nutrients (similar to the my fitness pal app). It would also help to track sodium intake, etc. Being able to adjust these levels would make this the PERFECT app!

Almost Perfect

The food features for tracking points are amazing. I live by this app! I wish the Connect feature had more options for the pictures and video you upload- it’s very basic right now. However, this app is intuitive for the food purposes and makes WW so simple 🙌🏼

Love it!

So easy and convenient! With the barcode scanner I never have to wonder about how many points something has when I’m grocery shopping. I’ve lost more than 20 pounds so far and it’s been far easier than I ever thought it could be!

Best

This app is magic!! Makes losing weight a cinch. Removes all guesswork!! Been on many plans over the years, but with this app, which is all I used, I exceeded my goal AND barely felt it. Have been using it for maintenance daily ever since (over 6 moments now). The best!! Highly recommend!!

WW apps

These apps have been a Godsend. I miss the in person meetings and my coaches, Barbara and Emily, however I go to their virtual meetings every Friday and get the pick me up I need to continue this journey. Their guidance and encouragement along with these apps has kept me accountable which has been so helpful. Thank you.

Love this app and opportunities to improve

Basics features work well - the breakfast streak tracking shows up strange on each day and overlaps the display. Connect is awesome and very positive. Needs improvement- the weekly messages and badges. I get the same message every week - not much value there. It is disappointing to not get badges for significant milestones.

Everything at your fingertips

This app is so easy to use. Tracking is a breeze. Everything is at your fingertips. Makes grocery shopping and meal planning fun. Connecting with other members has been helpful. So many great ideas shared and encouragement offered. Love it!

Much easier now!

I have always tracked by hand and just used the scanner. But now nearly everything I scan is listed and tracking is so easy i use it every day. Also, i have been spending a lot of time reading Connect.

Love WW

I love the WW app. It is so simple to use, and there are unlimited recipes to explore. The connect family helps keep you on track as everyone has ups and downs. I am so happy that I joined and I am feeling and looking so much better. I encourage everyone to make this a lifestyle change. It is not a diet.

Sleep tracker

The WW app is a great to start a lifestyle change. With the new update they added the sleep tracker however you have to enter the information yourself. If your WW app is linked to a Fitbit app or some other “smart” device that already tracks sleep it should be able to pull it in like it does with the activity.

Best app ever

I wouldn't be doing WW without this app! However, in search I can’t access my created recipes without going to my recipes. Also you have to know the name perfectly or it doesn’t find it. It would be better if you could integrate those two searches and make it more user friendly.

Love this app!

This app is quick and easy to navigate through. I always have my phone nearby so tracking is easier. Finding groups in Connect keeps me in touch with others going through the same thing.

It works really well - much improved

This update to the app works really well! The barcode scanner is great and works lightning fast. In the past, unknown foods would bring up 6-15 user foods, but that has been pared down significantly to one across the board. It’s great and convenient!

Great job!

The WW app is very user friendly. It covers many restaurants and name brands, which makes tracking easier. All my activities are listed, so tracking them is a cinch. The recipes are a terrific tool to have at your fingertips. Connecting with others is a breeze.

Love this app

Its so easy to do. To find foods you can eat or rather ‘how much’ you can eat. It helps me keep ip with what I eat everyday. I do have to admit since This self quarantining I've fell off a bit but doing better. Im still working but from home thankfully. Stay safe y’all thanks for a great app

It works when you use it and are honest with yourself

I’ve had great success with being more mindful with my choices and portion control as well as self-motivate with the app. Tracking is not onerous but keeps you consistently aware and positively reinforces good choices. So far, seamless operation.

Love to hate it.

Kind of got a love hate relationship going on with my WW app. I was so excited that there was going to be a water tracker that when it came I deleted what I had on my phone. Now I wish I wouldn’t of done it. I hate what we have. I don’t know anyone that only drinks one size of water. I personally drank 3 different sizes today alone. So got frustrated and downloaded my own water tracker again.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care—

Great App, tough with T1D

Great for weight loss and I love the program, but difficult with T1D.

Wish I didn’t have to use one app for weight loss, another one for carbohydrate tracking, and a third for blood sugar tracking. Wish there was an option to allow diabetes tracking within the app (sugar levels, carb tracking, and notes).

Love with 1 exception

I love this app and the program except for on days that I don’t come close to using all my points, it won’t show that I’ve tracked anything. Not good when I make it a point to track as much as possible including zero point food

I love this app

This approach to weight loss is one I can stay on the rest of my life.

I like the philosophy it teaches. There is no food I can’t have . There are foods that put me over my long count quickly and I avoid or reduce their intake. After trying several approaches, this one works. Love it.

RN

Thank you for being there for me in a time when I need it the most. It is by offering encouragement and tips on how to stay healthy and combat stress and are going to allow me to take care of myself, which in turn will allow me to take care of others!

Loving it!!!

This app is amazing! It is so easy to use and gives you so many options to chose from. Most importantly it helps you stay on track. Scanner option makes your shopping experience super easy! 5 thumbs up!I have lost 50 lbs thanks to this app!!!

The more I use the app the more I am successful

I am exploring and discovery more ways to use the app than just looking up and tracking points. The more I discover and use the app in more ways than one, the more I get excited about being successful in my goals for better health, better mindset & living an energized lifestyle. 🥰

It really works as long as you do

I’ve been using the app and tracking my food for 4 months and have lost a little over 40 lbs. Tracking is easy, the scanner helps track the foods you use, and the online community is supportive! HIGHLY RECOMMEND!!

Good, but glitchy

I’ve been using the app for a couple of months. At least once a day I have to turn my phone off entirely because the app glitches and freezes. It’s usually after I’ve used the barcode scanner. It is frustrating, but my experience has been good otherwise.

Pretty resourceful app

I love ww app. Very resourceful and useful

I love the ww connection because you can connect with thousands of users for sharing and support.

I love the chat support option but it disconnects easily.

The smart points system is flawless

I lost 28.5 pounds in 7 months. All this for a very reasonable price.

Good app

I really enjoy this app. The only thing I feel is missing is a section to log the glasses of water that I drink daily. I would love to able to keep up with my water bc after 5 or 6 glasses, I sometimes lose count. Other than that, I’m very pleased with it.

Connect issues

When scrolling connect and click on a video, when you close the video it takes you back to the beginning of my feed instead of picking up where I left off. Super annoying. Also need a button to get back to the beginning easily instead of having to scroll all the way back.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Items

Would like to see the food items in search listed in some kind of order. Maybe they are. Like for instance I was looking for potatoes...everything frozen came up. Perhaps listing one more filter of fresh/raw, cooked or frozen before we have to scroll and scroll. Just food for thought!

Love mobile app

I love WW mobile! Not only does my weight automatically appear after I've been to a meeting, but it also syncs my iPhone and iPad so that I can track on either device and it syncs it! I can sit in a restaurant and look up point values track,etc

Extremely Helpful

I wouldn’t have been able to lose weight without Weight Watchers. I grew up extremely fit and never had to worry about food or exercise. As an adult I lost myself and gained over 150lbs. I was lost trying to lose weight on my own.

App Review

I like the ability to sync my Garmin with the app but do I get points credit for the week? How is that figured in? I love the recipes. It’s a little non user friendly when saving the food items to the daily points. Overall it’s great to be able to try or in your food and get a points calculation.

Nice features, but doesn’t function well

When using connect in groups, if you click on a post or a person and then go back to the group feed, it always starts you back at the beginning of the feed and you have to scroll and scroll and scroll and scroll and scroll to find where you had left off - EVERY STINKING TIME!!!

**** UPDATE **** if you discontinue your subscription you lose all your personal information you’ve tracked! GONE! BEWARE! Rating lowered because of this.

Sorry for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Simple habit

I check in everyday with the ww app. This simple habit may seem trivial to anyone who is dealing with the physical reality of their body, however, being transparent with myself about my eating habits and having an easy plan has helped me lose 30 pounds in less than a year.

Love this app!

This app really helps me keep

Track of what I’m putting to in to my body and I’m more conscious of my eating habits. The app also provides all kinds of recipes that are healthy and with your dietary needs. Also people post their weight loss journey and they give advice and encouragement!

Love the app, like to see more

I love this App! I have lost approx 70 lbs using it. One thing I would love to see is the ability to track important nutritional value, i.e., protein, sugar, carbs, etc. I struggle with low protein levels and would love if it would track it in addition to daily and weekly points.

I’m finally loosing weight!

I have tried so many other ways to loose weight, nothing had worked. With weight watchers I have now lost 20 pounds and I’m on my way to losing the last 20. The food choices are great and the plan is so easy thank you weight watchers.

Search feature got mangled in last update

The app overall has been great—-until the last update. Developers, please fix the new bugs in the search feature. Now often when I type a food into the search bar I get a list of foods in no way related to what I’ve entered. For example, I typed “lentils” and got lists of recipes and foods having nothing to do with lentils. Same happened with brown rice. It makes it extremely cumbersome and frustrating to track food.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Very helpful app

I’ve been on WW before and have dieted many times before. It’s standard practice to log food intake, and I’d always begin strong but the day to day details of logging specifics of what I ate would eventually thwart me. This app makes that foundational and crucial habit really easy to maintain and sustain. Terrific app.

I’m not alone I have a team!

I have had lots of questions as I strive to reach my goal to lose 10 lbs. In this weight loss journey, one thing I know for certain is someone will always respond online or in person to answer my question! This feels empowering and assures me I am not alone, I’ve got a whole team to help me be successful.

Freeze... Put your hands up

I love this app and feel like its a valuable part of WW weight loss........ However this app FREEZES SO MUCH,iI have to turn my phone off and turn it back on just to use the app. After a while that gets old! If this were not an issue, I would gladly make this a 5 star review. But until then Freeze.....🤦🏾‍♀️🤷🏽‍♀️

Great program, garbage app

I love WW, but the app is practically non-functional. Considering the whole program is based on digital tracking, it’s disappointing that the app is glitching 75% of the time. Searches don’t register easily, the barcode scanner works sporadically, and it often defaults to yesterday as I’m trying to track today. I consider myself pretty tech-savvy, and this app isn’t cutting it. Please, WW, make upgrades. It is so very frustrating to pay so much for a good program that doesn’t have adequate tech support.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com. We are here to help. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

App

The WW app is pretty good for the most part

However, if the developers were more aggressive in incorporating technology such as recipe imports it would greatly enhance the app and add additional options to help the WW user to succeed in their weight loss journey. I recommend an interface with the “Any List” app where many users have captured their paper recipe libraries as well as use the app to import recipes from the web.

Thanks so much for reaching out and sharing your review with us. These are wonderful suggestions and we'd be glad to share these with the teams here at WW for review. We're all wishing you great success on your wellness journey. Let us know if we can help with anything else by emailing ResolutionSupport@ww.com. Thanks again!

Love it!

Makes it so easy to work the program. Update with new select a plan options. I went with purple and it really gives me the flexibility to enjoy my favorites while also helping me control my intake and to be thoughtful about my choices.

Great app for losing weight

The UPC helps me check as I shop and things I thought were healthy, had way too many points. Have lost 12 pounds and only have a few to go, wasn’t sure it would happen and almost off my blood pressure meds!

Great way to log

I love the app and especially the barcode scanner. It’s a convenient way to make sure I log everything when I’m home or away. Restaurant app is helpful, too. I think the app could use a little streamlining in certain areas because it’s not always particularly intuitive, but fills the bill nonetheless.

One stop shop!

I have loved how this app is so easy to work. All the issues that I was worried about like going to restaurants and how to manage those points have been answered through easy access with the app. No guessing or stress it truly is the one stop shop!

Amazing

I love the WW app. Makes this lifestyle possible for me. THINGS I’d love to see added:

the ability to click on a food you previously entered and ADD to another time of day - NOT move it.

take pictures of your meals and add to the meal time/day

Be able to see all of this on a month view then you can see what the meals looked like that day as well.

Maybe even give you a print option of the meals you calculated with pictures and the details??

Lastly, a comment box per each meal section so you can add notes to look back on when you print.

Thanks!!!

Constance

I really like the fact that I can scan my food in, save my favorites, & build recipes.

The one thing I would like is that in my favorites that it would list it by the food not the brand. Example listed by the word bread rather then listing all breads under breads with the brand listed after the word bread.

Thank you

Easy does it!!!

The reason I love this app is because it is so easy to use. Foods are are easy to find and the points system takes the work out of calculating. The first diet that I have actually lost weight on doing. The pounds do come off and I do not feel deprived.

Best version of program ever!

Long time on again off again Weight Watcher so I’ve seen lots of versions of this program. The current Freestyle is the best I’ve seen and the app is a big reason why! Have convinced several friends to take the plunge as well!

Makes it easy to keep on track.

Makes it easy to keep on track. I like the Connect section to share and hear success stories and receive encouragement. Tools like the recipe builder, the scanner, and the zero points food list are super useful.

What happened to the + button

Tracking was so much easier and quicker with the + button. Why did it go away? Now I don’t want to track so much because it takes longer. Why move weight tracking to the profile section? Why are Favorites the last choice? It was so easy with the + button. Please bring it back!

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

--WW Customer Care--

I love the app!

The app is easy to navigate & record daily food & activity. I love that it syncs with my Apple Watch. The only draw back I have found is I wish you could track water also. You can track with meals & snacks but it would be nice to have a summary grouped together.

Finally

You finally did the right thing and gave ME my choice to see Connect on my terms, not have it staring me in the face with grotesque pics of members in their underwear and worse on MY page. Finally, someone understood how that really was the number ONE ick factor of everything you offer, I don’t miss that garbage one bit. FINALLY.

I love the app! It’s convenient

The WW app is easy and convenient. I love being able to look up recipes, scan food at the grocery store, and find food from restaurants. It’s also great to see my progress. And of course easy access to connect is a must have!!

Bring back the plus button!

Although I'm a tech savvy person, it threw me off when the plus button was suddenly absent from this app. Why fix something when it isn't broken? The new way of adding things makes you go through more steps, so it really doesn't simplify things.

Very easy to use

Love to be able to track all day using my phone. Keeps me focused on what foods are worth and helps me with portion control if I look it up before I eat. Would like it if the scanner could have a larger data base. Especially have trouble with warehouse UPC scanning like BJs or IKEA

Love it!!

I love this app! You can track, look up and scan everything all in one place. It really helps me stay on track! Plus it also charts your weight loss journey and gives you access to great recipes ! You can chat with other members as well. Really love it!!!! ❤️❤️

Why I love this app

This is the first time I’ve ever had accountability on my own accord that actually mattered. I highly recommend WW to anyone who has challenges with their body and the food they eat. I have learned a lot about what makes a difference and what hurts me in calories and nutrition and life.

Love it!

This is a great app and makes it very easy to track my food daily. I’ve lost almost 30 lbs in 3 months so far, and this app creates a graph of my progress. I recommend WW to anyone who wants to lose weight in a healthy way without having to deprive yourself of snacks that you like.

Quick and simple to use!

I have been using the WW app for several years off and on! The most recent one seems to be the quickest and clearest and easy to use! I love the recipe ideas,the restaurant points list and how simple it is to add food to my daily record.

Great job

I have joined we four times since my twenties and this is by far the best it’s ever been. I can live on free food if I put my mind to it but I don’t have to. There is nothing you can’t have within reason. Great job guys. I feel like I can make my goal weight with this one

Love it

Easy enough to handle. Easier to track points. Always room for improvements though. My milestones aren’t loading right and it bums me out. I tried logging out, powered down my phone and logged in again and it’s still wrong.

I love the app!

The WW app is what got me back to being successful in my weight loss. I use it when shopping to check the points on items I buy. Tracking with the app has kept me accountable. I never tracked before, but the app makes it easy. It has been wonderful for me.

Helpful

I just got the app on Wednesday night. I am a lifetime member but learning how to use the phone this week has been a great help. I have tracked my food., Kept track of my points. I feel that I’m doing good every day. I’ve lost some pounds I’m excited. Looking forward to class on Tuesday. Eliz

Fantastic app for me

This WW app has been the reason for my weight lost. I think it can help everyone if they keep track of what they consume. I didn’t realize my size proportions. Also food that I thought was normal to eat just isn’t. I am a life member and weigh 122 lbs. this is my best at age 57! Thanks WW! Living Life Happy!

So helpful!

This app can appear to be overwhelming at first but take the time to go through it because it is an excellent tool for WW success and overall healthy eating. Keeps you on track and you can get answers almost instantaneously! I highly recommend it.

Nanny Fanny’ Journey

Nanny Fanny loves the app. I don’t always track my food but when I am making choices I try to pick the Zero point foods first. I am down 30 lbs so far. I haven’t set a goal yet but I will know when I get there. Now I am waiting for a call from Oprah. That would really make my day.

Thanks WW!!

Keeps Me On 'Track'

This is a wonderful tool to keep us WW Stars on track! For the most part it is user friendly but sometimes frustrating to find the exact food we need...so have to just compare to other foods and guess. Also...I love the idea to 'create' your recipes but holy cow it is NOT easy! Very hard to figure out.

Great App

I quit going to the meetings and only do WW with this app now.

I like the simplicity of it, the restaurant menu selections, the recipes, and the abitity to scan bar codes on food to see their point values before you buy them.

This is a great way to monitor your intake, it couldn’t be much easier!

Came back to WW just for the app

I seriously did. The app is what keeps me on track. I love the ease of looking up food points, and I love how it syncs to my Apple Watch, recording all the movement I do. I love being able to scan barcodes to fine. Value foods while I’m walking in the store. I love this app.

Easy Answers and Ideas

It’s important to know the point value of a new product.

Recipe ideas are very helpful.

I like knowing, if a recipe I have seen elsewhere, translates to my preparing it or not.

The tracking is invaluable because it’s not just point info...it is accountability.

The APP is a great resource.

Easiest part of WW

I love the app for tracking and figuring out points especially before I eat them. I also enjoy seeing the success stories in connect. Connect also lets me see that others are having the same struggles as I am and how they overcame them.

Current version buggy

The most recent update is very buggy. It lags when scanning an item and then if it does add to my day it’s doubling it. I have to keep going in and updating my servings or else it’s tracking them twice. I thought the issue was the WiFi when I was at the grocery store yesterday but it’s been giving me errors everywhere, WiFi it not.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@weightwatchers.com. Thanks!

--WW Customer Care--

This app is great!

The WW app makes it easier to lose weight. It calculates your points, has recipes, exercise and mindfulness components. However the best part is “connect”. It’s an online community that offers great support. I highly recommend this program for all over wellness.

Easy way

I love the app especially when I’m eating out, it helps me keep on target for my day.

Only down side is that when I select to keep my account open for the day it closes shortly after I select “keep open “. Pain having to keep logging in

The App

I just started WW this week and the App is great. I'm having fun finding new things everyday. It’s easy to use and friendly! I also am very glad to be able to follow the program on the App. I synced it to my Fitbit and that is a great advantage. The scanner is fun in the store to find points values.

Easy to keep track on the go!

Love the scanner when I’m shopping and ease of food entry. Putting activity is os also a snap. Only request: search for foods within restaurant menus is terrible! Would use that option to eat more healthy when out if I could easily search for things on the menu.

Hoping for macro and calorie count 🤞

The one thing that I would want added is a running total of calorie and macro’s each day. I think this would help some of the people who are struggling with 0 point foods. At this point I am tracking on two apps to get the data I want.(FYI the other app is free) I will have to make the decision if attending the workshops and having the recipe builder warrants the monthly charge for WW.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. We are wishing you success on your wellness journey.

--WW Customer Care--

Convenient and easy to log activity.

This app has made being on the program so much easier!! I wish when searching the value of points on certain foods that the app would pull up member entries as well. But that’s my only gripe.

Easy to use

Even though I live in a metropolitan area, there is no meeting near me and I knew I did not want to drive an hour and a half (round trip) to go to meetings. I wasn’t sure I would like digital only, but it is easy to use and the connect feature is inspiring.

Great app

Love the recipes available and chat with a coach feature. Many food items are available to easily track. The feature to view restaurant items and their points is very helpful when dining out. The calculator is also helpful to calculate points. The only hiccup is problems syncing with Fitbit.

WW is the best!

WW is a great app! I have lost 30pounds and kept it off for more than a year! The app helps me to easily track my food any time anywhere! I love being able to look up restaurants, specific foods, and recipes! It makes keeping my points in check so easy!

Thanks!

I have done WW a number of times and have used the app. When I rejoined, it was so very nice to still have my previous data available - like having a good friend still there after all these years. Thank you WW for still being there for me!! :)

Makes watching what you eat easier

Thank heavens someone else has done hard work to figure out a point system for almost everything you could want to eat. If one takes the time to enter everything you eat it is a great, flexible plan to eat less and lose weight.

Love ❤️ my app!!

I’ve been using the WW app since day one. I love it. I enter my points before each meal, even my 0 points! I had asked in the beginning that if you have a 0 point breakfast for instance, and don’t enter the food.. it will look like you didn’t eat! Ah, that has passed.😊 Keep it up WW!!

W W App

The WW App makes decision making and tracking easy and convenient. Members can track their food consumption and activity level, can interact with other members through Connect and get tips and encouragement from other members. This app reflects WW’s focus on diet, activity, sleep, and mindfulness. In a nutshell, it rocks!

Great app

I love how easy it is to track my day. I can do it that morning or as I go or at the end of my day. Great settings that give me control over how I want my points to be used. Easy to connect with others and get recipes and other useful information.

Such a big help!

It would be impossible for me to be successful in tracking without this app. My only wish is that I would be able to copy a food from one day to another without saving it as an entire meal and then having to delete things I didn't eat that got carried over.

User friendly

The app is user friendly. I would like to be able to share recipes. I have not seen this function yet I would also like to customize my home screen. The main display is easy to read.

Love WW

Was skeptical about joining, as I thought it was the same weight watchers my mother had joined. I was wrong! Easy to use app tracks everything. Lost 22 pounds so far and I know now how to eat properly. Unlike other programs, You don’t know how to eat once you stop purchasing their food.

It works!!!!

I love using the app! It’s so easy to use to track my food and weight. You can also sync a fitness tracker to get extra points from walking and being active. There are tons of great recipes and a feed for members to post. I am very thankful that I discovered WW! Yes it really works.

Much improved member experience

I was away from the program for a couple of years but came back. This app is much improved. It has many more features to help you toward lasting change in how you think about food and health.

Love WW Connect App

Love the App! Does a great job at making all of us feel “connected!” Only glitch that I would suggest fixing is when someone responds to a post, scrolling through all of the messages until you finally get to the one that correlates is so annoying.

I love this app!

This app on my iPhone makes following the new SP program so much easier and faster than writing everything down. I especially love the scan feature when I'm shopping. It tells me what the SP value is for a serving so I make healthy decisions on what to buy.

Excellent system

Having been successful on a few diets, some my own, others who advertise. A friend alerted me to WW freestyle. Really enjoy the knowledge and process as well as ease of use. The app for the phone is well designed, user friendly and really works. Losing weight, learning food values, having fun.

This App is Awesome!

This app has so many features! It makes it easy to track what you eat and that is what leads to weight loss. Read encouraging stories from many people who have lost from a few ponds to hundreds. This app/plan helps you to a new lifestyle of healthy eating.

Great app!

I do wish it was easier to categorize foods that I eat frequently and to move things around more freely. I also wish that when you scanned foods that are like a seasoning packet that it would give you the points for it prepared and not just for the packet.

Love keeping track

I love this app. I only wish it had an Offline feature so you can still report and when connected to WiFi it would upload. I work in the sky and paper tracking does not always work.

Love having the app

I love having the app, it helps me stay on top of tracking and in touch with the WW community. The biggest draw back is the search function isn’t the best. I can enter an item chicken breast, raw and still have to scroll through pages to find it.

WW member

I have been a Life Time member for 35 years. This program has always helped me take off the 10-20 pounds when I got back on program. Now the WW app is so very helpful and I love the new freestyle plan. YES I feel so secure knowing weight watchers has been there for me and now BETTER than ever. !!!! THANKS —— JR from St George UT. We have the best leaders!!!!

What happened to Connect?

I love the WW app, it works great for tracking, finding recipes, chatting with coaches or finding a meeting to attend. BUT, I have not used Connect in quiet a while. It changed, at least for me. I can’t seem to have my feed show only who I’m following. I get the whole WW community. That’s too much for me. Did I miss a setting or option??

Discipline and track

I like the app for weight watchers. It’s easy to use. I take it when I go to the store because you can scan and see the points before you buy it. The down size is when you pull a recipe up, in order to read it, the recipe tracks and you have to remove it. It’s a very simple app..

Best App Ever!

Easy to use. Syncing with my Fitbit was a godsend. If you want to lose weight and easily track your progress, food consumption, and activity, this is for you. The barcode reader saved me from making a few bad choices. I highly recommend this App.

New program

The mobile app is great, but the new program isn’t so great. This program didn’t work for me before. Since there is no choice, I have been stuck for 3 months. Up and down the same 3 pounds, after losing 47. I want the old plan back.

We're so sorry to hear of your experiences and apologize for the frustrations this has caused you. We are here to support our members in every way possible, so please never hesitate to reach out to us directly at ResolutionSupport@weightwatchers.com. One of our Resolution Specialists would be happy to further discuss the Freestyle program, find ways to blast through your plateau and get back on track. We hope to hear from you soon and look forward to supporting you.

-Weight Watchers Resolution Team-

Not polished.

The food values seem to be all over the map. Free foods will sometimes be free and other times not.

The latest update busted the ability to update food from previous days easily. Everything will default to current day even though you are accessing the previous day.

I lost 30lbs with this app, but am going to go to a cheaper app that just counts calories and macros.

We're so sorry to hear of the experiences you've had and hope we can help! We are always looking for ways to better improve our mobile app, and the feedback our members provide help us to do so. We will notify the appropriate teams of your feedback. If you have any questions or additional thoughts, please don't hesitate to send us an email at ResolutionSupport@weightwatchers.com. We are here to help you in any way, as we do not want your app experiences to derail your weight loss journey.

-Weight Watchers Customer Care-

Just started and app doesn’t allow to track previous day

I forgot to add tracking for yesterday so in the attempt to add the foods they continued going in today’s date. Only solution is to go on the web to add the foods. I find this frustrating and disappointing. The absolute main goal is to track food and this app doesn’t allow this to happen correctly.

The value of this app

This app is easy to use, fun, informative and keeps me on track with the program.

It encourages and pushes me towards results that make me feel aware and proud of my accomplishments. It keeps me connected with our group and makes grocery shopping and restaurants more fun!

Don’t like points- but other features are great

I am a pretty healthy eater, so I find the points system more complicated than counting calories. So, I use another app to track my calories. Love all the recipes, the tips and other features that help motivate me and keep me on track. Would like to see a calorie counter option...

Weight Watchers equal freedom

Weight Watchers gives you the tools to take back your life through this incredible app. Don’t hesitate just sign up and start working the program today. You have nothing to lose but the weight and years of disordered excessive eating patterns.

Thank you so much for the feedback! We hope things only get better and better for you. We are wishing you nothing but the best of luck on your journey.

-Weight Watchers Customer Care-

It has a lot of kinks to work out

I feel like the WW app that’s been around so long shouldn’t have so many glitches. I try to track a food, search it, enter the portion and hit track. Nothing happens. So I hit track again. Then it registers. Except it logged the food twice so now I have to go back and update the food. Super annoying when the app is SUPPOSED to be about making tracking easy and convenient for the on the go lifestyle. And I’m shocked at some of the foods their database is missing.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Really helps me

Well designed interface makes it easy to track. Connect is inspirational. One small note - change articles and recipes on home page more frequently. We come everyday, we expect new content.

I Love it but......

I love the convenience of this App. Lately, however, it has not been functioning properly. It says "it isn't you, it is us. " Although I appreciate knowing it isn't my equipment, it is irritating. I have even tried uninstalling and then reinstalling, but that has not solved the problems. When it is working, I love it.

No meetings required!

I love this app. Connect inspires me every day, and I can weigh myself at home, which makes all the difference. I've been using it for 30 days and haven found a thing I'd change. The points are easy to use and food is easy to look up. Love!

CONNECT GIVES YOU LIFE!!!

This app is absolutely amazing!!! Not only can you track your food very easily but there is also a sort of community for support and before and after pictures daily concerns and basically just an overall weight loss family!! I love it!!!

Review

I love the Weight Watcher app. It's so fast to journal all the food I eat which is a fantastic for a busy working woman. I am so glad that this app. works so well. I wish that the fast dinner ideas were more simple, like only 5 ingredients and more Americanized food. I find that to be frustrating.

Love it, but could also improve...

I really enjoy the ease of the app and use it everyday. It has helped me tremendously to stay on track and stay accountable to the program!

There are a couple of things I would do to improve it though.

I would add some type of macronutrients graph/percentages page to my daily points page. I would love to see how much of the big nutrients I am actually eating each day.

The other thing would be to update the restaurants and their food. For the most part they have quiet a few restaurants with majority of their menus but some are lacking or aren’t even on the list.

Freestyle takes some getting used to

I’ve been on weight watcher for a few weeks and had my food down pretty well until they changed to freestyle. I still like the freestyle system but they need to make some more updates before it will work as well as the old system.

Works as expected

Works great but would be nice to be able to sent saved foods to another user. My wife and I are both going through the program and it would be handy if only one of us had to key in all of the info.

Weight Watchers ap

The ap is very helpful for someone to track daily eating by the WW point system. It also enables a method of scanning food bar codes to obtain dietary information and conversion to the WW point system. Excellent ap. I have been using it daily for 3 months and no problems so far.

Issues with app

My wife and I are both into weight watchers right now. But for some reason every time I try to update my intake of food, the app shuts down on me and does not put the update in. Please fix this and then I will definitely give you more stars

Sorry about this. Please update to the newest version to resolve this issue.

Best weight loss program ever!!!

I have tried so many programs in the past, but this program is the only one that works and continues to be as successful as it is. I LOVE the app and the ease, in which you enter your daily food track. The Fitbit and Apple sync is genius. Way to go WW. Keep bringing it.

It's my guiding light outside of meetings

I use it everyday multiple times a day. I scan new foods when grocery shopping for point values. I look up similar foods when dining out to determine menu choices. I connect with my fellow watchers to get information and motivation.

Do not like the updated app

The old app was incredibly simple. Now when I open the app I have to navigate to log my food instead of it being immediately available. Can we get an option to have the classic view?!?!

Truth

Now that I am using the app instead of a pad of paper, I find that I am more honest with myself. I am also using the activity recording which is inspiring. These two combined are helping me make the lifestyle adaptations I need to stay on my path to vibrant health in every dimension of my life . SimaYoela 🌈

Wonderful tool

We have so many options for tacking just about anything these days. Now that I have committed to getting fit, this app is most helpful. Very flexible in weighing and measuring food. Most importantly it helps me keep focused. Now if it only helped in cleaning the house.

Points

The app could be improved as in when looking up “butter” the first item is “apple butter.” When looking up other items, dishes pop up that have the ingredients/item in them but I want the item only…and there are many things that aren’t listed.

MyFitnessPal’s library is must easier to access.

But I do like the ease of points vs calorie counting.

This app has helped me change the way I eat...

The WW app is the best! It has helped me change the way I eat. It has allowed me to plan my days. Given me the ability to eat out and enjoy my meals with great convince. I have reached my goals, and continue to eat healthy using this app. It is awesome!😃

Great app!

I love the ease of use. The way you can scan bar codes instead of typing everything in to keep track of your points. I love that you can track more exercises than you could in the past also.

WW’s amazing app

I love how easy this app is to use! ♥️ So many awesome features. Not sure what’s my favorite use of app is... logging food, syncing exercises, reading & relating to other members stories 😊 or building a recipe and finding out that my favorite dish is a lot less points than I thought 😋

Very easy to use

I like the fact that there are what feels like everything imaginable in the food selection. Haven’t run across anything yet that isn’t there. Love love love the scan feature to scan purchased items barcodes.

Track Track Track

It is the best way to lose Weight. I am a slow loser but I know I would be gaining if I wouldn’t have this app. Thanks everyone I am at a Plateau right now after losing almost 50 lbs. But I need to keep my eyes on the goal of 20 more lbs. I love reading Connect

Finally getting help with my diet

Hello For 22 year have struggled to lose weight And always had to face my doctor with my weight and My last doctor appointment was the same Now I have WW friend to help me and have Already lost 4 pounds am so proud Thank you for being my friend love Weight watchers

The new WW app

As a life time member I am extremely disappointed in your new app. Please bring back the previous app.....way more functionality. The new app even lacks the simple way to show liquid intake as well as fruit, milk etc. Nice looking, but new one is hard to navigate. Chuck

Changes

It seems like every time I get used to using the tool, you guys change it. I really liked it when I first started using it last year. Now there are certain parts that are not as easy, but I do still love the app.

Exceptional

My weight loss would not be what it is without this app!!! The scanner is amazing, it has 99% of the food so look for and keeps me on my goals. I do wish that the workshop wins would go away replaced with weigh in which is what we get the wins for anyway. Besides that it is amazing!!!

ww: A system that works!

My wife and I are totally and permanently committed to the WW wellness program. We track our meals every day. Neither of us fell victim to the weight gain that was so wide-spread due to COVID-19 isolation. To date, we have chosen not to return to the in-person “studio” meetings. Instead, we attend weekly meetings via Zoom.

The WW APP

I absolutely love the App! It makes tracking so much easier. I love the restaurant section, too, with info on points for menu items! The recipe section is used a lot, and it’s especially appreciated that I can enter my own recipes and know how many points per serving!!!!

Great for planning

The tracking system is easy for planning meals. I try to plan at minimum a day and often four days in advance. It does take time getting used to entering info but I don't find it any harder than planning and tracking on paper

Love, love, love it!

Since joining the WW community in January 2021, I live in my WW app. It has become my new BFF! Seriously, it has become an invaluable resource that I not only enjoy, but also rely on to keep me on track and accountable with my weight loss journey. I believe that this is my answer and I intend to live here forever. Thanks WW! 🥰🥰🥰

Very useful tool in weight loss

I use this app all day everyday to log my points, look up point “cost” of certain foods. My favorite feature is the ability to scan a barcode on the go, especially in the grocery store.

Dropping pounds

This App has worked well for me. I wish I could access more recipes from my smartphone and not have to sign in to a computer. I would like to see a special/reduce rate if you sign up a spouse or a friend. That way I can work with my wife as a team.

Weight loss made simple

I never saw myself using WW but after trying the free trial I’m committed. The app is so easy to use and the system is so easy to follow. So many ways to help me eat healthier within the app and simple to use! I’ve tried others but I really like the WW system so far.

Easy to use

This app is so easy to use. Makes tracking food very convenient. Easy Access to point values You can scan bar codes while grocery shopping. Plus there are so many amazing recipes right at your fingertips!

App review

I love the app. I was enrolled with the app plus classes and due to covid I wanted to change to the app only due to being furloughed some days from my job. In doing that I lost all of my previous wins and the weight I had lost before the change. To me that is not fair

Great Tool

It took a little time to learn how to navigate what you can do on the app vs. how to manage the online access. The access is easy and offers everything a person needs to be successful on WW. It would be awesome to hard copy print the weekly topic.

LOVE THE APP

Really keeps me motivated, I’m down 75#. Love how I still earn rewards points and also my charms in the mail to keep me motivated too! I’m determined to earn my 100# charm in 2021. That gives me 6 months to do it - and hoping for my final 20# to come off fingers crossed with it! Great and easy to use! Love the APP! Love WW 💕💕 🔵

Helps stay on track

Excellent app! Never was nearly as successful with WW before as I am now with the app. It helps with tracking what I eat and also meal planning. I enter what I’m going to eat for the day in the morning, including the occasional glass of wine or a cocktail, and then just follow the plan.

Keeps me on track!

Makes keeping track and staying on track easy! So much information from recipes, counting points, monitoring activity level and lots of other things. I’ve lost 20 lbs in 3 months and don’t feel like I’m suffering. Love this App!

The absolute best app out there!

I’ve tried all the apps and all the diets and this is the one that I’ve been using for years now! It’s a small price to pay for my health! I got my family and friends to join too! I 100% recommended this to anyone!

Use it Daily. It’s s key part of my health and wellness. Grest updates recently.

This Ap works well, an improvement over earlier versions. I like the fact that the barcode ap is incorporated now. Tracking is much simpler. I also love the sleep tracking and “What’s in Your Fridge.

Easier to track points and what you eat

I think this app is great. It's so easy to find the points for foods. There are some foods that appear to be duplicates and the points may vary. I just try to use good common sense. I love the convenience of having this app on my phone.

Love it, would like a reminder if I haven’t tracked in a few days

After a few months in with summer some times my husband and I forget to track. I think a little reminder like the weigh in one would help keep on track

Love It

This app is great and I love using it. Makes tracking all my meals super easy, and it syncs up with my Fitbit app perfectly. My Fitbit app is where I track all my activity and my weight. So not only do I see my SmartPoints info, but I see my FitPoints that I have earned in the Weight Watchers app also. I love it.

Thankful

Thanks WW! This app is so easy to use, even for someone who has been dubbed by her children as “techno slow.” 😂

I can’t imagine the time and work it took to research and catalog nearly every food item in grocery stores and restaraunts and assigning a point value to each. IMPRESSIVE!!

Excellent

My health is better because of this app! I look better because of this app! I exercise more because of this app! It is 100% the best weight loss program /aid I have ever used. It is so user friendly.

So...if it has improved my health, what could be better?

App approval

I love this app. It’s my go to in planning my meals. Will be able to keep my weight where it needs to be. Thank you WW

Adele. Have been using the app for a year now. Keeps me on the straight and narrow. Have been able to keep my weight stabilized with the zero and low point foods. bravo WW.

Changing my life!

The WW app has helped change my life! I keep up with the food I eat, learn about new recipes, and connect with other WW members. The app also keeps me motivated by keeping me on track. The encouraging messages in the app when you reach a milestone is also motovating.

Buggy Weekly Points

There’s an issue that many people seem to be experiencing where, instead of unused points adding to your weekly total, they subtract points, instead. Pretty frustrating when the whole system is points based. So instead of going from 20 to 24 from having 4 unused points, you would go down to 16.

Hi!

Thanks so much for reaching out and sharing your feedback with us.

Have you tried to review your settings to ensure your rollovers are on? How about your swapping settings?

This is a great start to address any issues you might be having with points.

We do apologize for any difficulties that you have been experiencing. If your points are not tallying correctly, please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version.

We look forward to assisting you.

--WW Customer Care—

Great approach to weight loss/management

The app used to crash a lot - I do not have this problem anymore. The app is perfect for helping manage your weight loss journey. It has it all - coaching, food logging, activity logging, community. Add to that the fitness classes and mindfulness - the approach works.

Many Improvements Made!!

The app works so much better than it did 2 yrs ago...however navigation from screen to screen is not as clear and some of the explanations i.e. fit points (activity points) is not clear...otherwise I love that my meal planning is with me on my phone at all times!!

Love the app!

I really love this app. It is really simple to use and there is so much on it to check out. It has made tracking so easy! I look forward to watching my progress and love being able to connect with others on the Blue team!!

1 pappy

I love this App because it keeps me on track there is no guess where you are each day. It also help me to plan out my meals based off what I have used to that point of the day. It also gives you a way to track you work outs. Love it

WW is fun and I’m losing weight!

I enjoy using the app to track my food. I’m amazed at all the foods that pop up as I type. I love that the activity tracker is connected to my phone - that makes it effortless. I’ve lost 35 pounds over 7 months and I feel very confident in how WW is working for me.

Love this app

The app really helps with point values especially with the scan feature and the ability to override with your own values/amounts. Iit’s great at keeping track of points used for the day and the week. It also has. great inspirational information.

Essential app during Covid times

WW app has been my partner for success. I’ve been tracking food and activity consistently and positive results are happening. I love the fitness sessions that are so beneficial. Being home during the past several months, I’m so thankful for this app.

This app is very user friendly! It makes tracking fun!

It has so much to offer too! Besides tracking your food and weight loss, you can get recipes, look up points for restaurants and it even has its own social media!

Reservation function-please make easier to find

Has anyone else been unable to open the app?wait” thing just keeps spinning but no opening! This has happened several times in the past week. What’s up???

Great tool!!

I love the app and use it all the time. I only wish it had an option to add up calories as well as points for those of us that like to double track. Zero point foods can be overused as I have found out. I know it lists the calories anyway...

2 months later

I enjoy WW because the points system works for me and with the built in calculator it makes keeping track so much easier.

The recipes are easy to follow and the options are endless!!

Work in progress!!

Not your moms weight watchers

WW is new and improved making weight loss attainable for everyone - in my opinion. The app is the best part. Everything i need is right there. Recipes tracking and Connect for support from millions going through the same health journey I am on. I love it.

Great Diet

This is a way of life to be healthier. Sometimes you loose sometimes you gain when you start drinking water but it all comes off eventually I am excited to receive my keychain for loosing 5 lbs great motivation with articles Thank you for being here for us.

WW

I love this app really. I lost the use of my phone for a few days and I nearly lost my mind. I tried to stay on track I was anxious and grumpy but now that my app and I are together again I am on track on feeling much better. I love this app Work it and it works

Great tool for staying on track

Now that tracking is so simple, I do much better at it! One wish I have though, is that it could track and summarize sodium intake per day. I have to track salt, so use a second food tracker (Lose It!) to do so. Great app otherwise.

Amazing tool with weight loss and maintaining

This app has taught me to look at food differently. I don’t agree with all the points, but it works!! I have lost 35lbs and have been able to keep it off. If you are honest with the app you will see a change!!

It works great!

So awesome! Yes, you do have to be a WW subscriber. The complainers are probably the type of people who complain about online banking from financial institutions where they have no account. Duh! A few improvements would include adding a note section. But overall (& for a free app), this is my fav.

Weight Watcher App Review

I'm 69 years old and not much of a technology person. Having said that I can't deny that the WW App really offers me great support in my weight loss journey. The App has gotten easier to navigate and I'm learning how to utilize its features to My greater advantage. If I can use it Anyone Can!

The App is Super Helpful

I’ve been on maintenance over two years now and I still use that app every day to make sure I get my points are going to keep me on track. I no longer jack down zero point foods, just the ones with points.

My WHOLE program in one place

This app is mighty! Just about everything you will use in the program is linked in this app!

Double-edged because there’s ALOT to it and you have to learn to navigate and access everything, but that’s what App Academy is for 🙂

Excellent tool for success

The WW app is such a wonderful thing to have. Was in the WW program years ago am had to write everything down to track it. That was like the Stone Age compared to this!!!!!! Love the scan for shopping an the restaurant tracking!!!!!!! Excellent!!!!!!

The weight is falling off!

Keeps Me on Track

I had an appointment today with my doctor and got a good report. I have lost 25 pounds since my last visit and a great deal of my success is due to the App. Takes the guesswork out and is simple to use. It’s never been so easy to lose weight.

WW review

I love the app! What I would like to see is to be able to go to restaurants and select an entire meal from their menu and log it in one time. Now you log, go back to restaurants then log in another item.. Until done. Frustrating

Love the app

Love the app. It keeps me accountable and if I go up in weight, I can look back and see what has changed and correct the behavior. I have learned how important it is to log and preplan because what you think may be healthy - if you are not the one preparing it... actually isnt!

Great tool

I have been using WW for about 11 months. This app makes tracking my food, and activity super easy. It hosts lots of great recipes, and even a menu planning tool. Working towards my last 4 lbs of loss before I hit goal! It’s been the easiest way to lose weight.

WW works, but app is terrible

Buggy as can be. Have it show me negative fit points all the time, even when I have activity points for the day and not yet to my daily limit. Also, rewards are buggy. You have to go into that screen and make sure it tracks you if you want credit... just putting in your points is not enough. Also, got my 25 pound badge after 1 week and 4 lb lost... bad math.

Obviously works, but app is pathetic and should be embarrassing for them.

An amazing tool

I absolutely love the WW app!! It’s easy to track and plan meals. I can view 0 points foods when I’m looking for something. Restaurants are a great feature too, and so much more!! It’s just an amazing tool to keep me in control of my choices so that I can reach my goals.

Great app and program

This app and the WW community are great! This is really the best program. It’s healthy and reasonable for long term lifestyle changes. Tracking food and finding people to support your weight loss journey are essential. I recommend it to my patients trying to make healthy changes.

Love it!!!

It has helped me all through my day. I can plan exactly what I should eat (or not). When shopping I can see what the points are and that saves time and money. It has helped me lose weight and keep to my goal weight for a few years!

Greatest Thing to ever happen to WW

I just love using the app. Been a lifer since 1980. I enjoy the chat when I have questions. Yes I still have questions after all these years. Been through many program changes. There’s always something to learn new😍

Works for me!

Extensive food database, lots of articles to encourage, inspire and help with self awareness. Great workout options right within the app. Connect is a great resource for inspiration and finding like minded people going through the same things. WW has come a long way. Jean Nidetch would be proud.

Wonderful

I have tried a lot of diets but WW is the only one that doesn’t feel like a diet. I have lost 10 lbs. so far and this is only the beginning of a new me. I would like to tell anyone who wants to lose weight and be healthy, try WW. Follow the plan you won’t be disappointed:)

WW isn’t a weight loss program...

The WW app isn’t a weight loss program, it’s a life tool. From the food scanner, ability to sync sleep and activity, healthy but tasty recipes and connect groups, support is offered as we all navigate the stress of our everyday lives.

Overall great

Most food is on here, easy to find, easy to add. I’m hoping the 24/7 customer service and questions will be less busy in a couple months when diet season is over. Would give 5 stars if I hadn’t been 7th in line yesterday

Lost 71 pounds

I have been using the ww app since January. It makes tracking easy. The restaurant feature makes it easy to plan ahead when you are going out to eat. I will continue to use this app long after I reach my weight loss goals!!!!

Great but could use some tweaking

Overall I love the app. It has so many features and tools. I gave it 4 stars because I think it needs to be organized better. It feels like all these different features are all over the place and sometimes it’s hard to find something.

User Friendly

The WW app is quick and easy to use. I can quickly look up a food or scan it. If I need a recipe, there are limitless choices with points already calculated. It has never been easier to control your weight.

Effective tool

This app is so helpful in tracking points and recipes.

I have not explored all the fantastic features.

When those other programs criticize point tracking, I laugh.

The software is awesome. Adding the bar scanner was so important. Thank for helping me to be healthier!!

Totally awesome!!!

It Works!

You will see many members say, “ If you work the plan, you will lose weight.” The app makes it easy to track what you eat and how you move. Track, eat, exercise and repeat.

One thing, I truly miss how the app would total the number of fit points, steps, exercise and keep a weekly total.

Can be extremely helpful, if you check the points before you put it in your mouth lol🥰

Can be extremely helpful, if you check it points before you put it in your mouth and record it or decide it’s not worth it 🥰

Activity Points

First - love the app, usually so intuitive. But, I dont like the latest update to activity points. I like to easily see the points and my progress. I think the numbers and progress bar and not clear and too small. Thanks for all the updates and allowing me to give feedback!

It makes things so easy!

Occasionally it acts a little funky, but never for long ... rarely is there something I can’t find in the database! I don’t know how we did it back in the day with books and the calculator. The app is a life saver and critical to my success on the plan! Love it!!

Great user friendly app!

This is the easiest way to track progress than ever before. There are milestones and goals to motivate you to keep working hard and tracking has never been this easy for me. Highly recommend!!!

Awesome WW App

I love the WW app. It kept me on track during my weight loss journey and is helping me maintain my Lifetime status. WW is constantly upgrading and adding new features to the app. The connection with other WW members via the app is wonderful. It encourages you and lets you encourage others. I couldn’t be happier with the app.

Great Tool

The WW App has helped me level-up my health journey. The tools contained here are inspirational and keep me focused, especially during this time when we’re staying home because of the mandate. I like the easy access to articles and recipes and success stories of other WW members.

.i have tracked every day for 6 months. Now it is a habit.

Found out at least 1 year ago that being accountable and tracking every day keeps me doing just that. Also I started making sure I use all my weekly points.

App is a great resource

The app is good, however they added an inspirational message when you log on and the app is loading. Today’s was “Chrissy, you brighten every room you walk in”. Not inspiring, just cheesy. The simple start app really nailed it, wish they would take a note.

Love it!

The app is an excellent tool to help you stay on track. It’s made all the difference for me. I’d highly recommend it for anyone who is ready to get serious about weight loss/ their health. It’s so easy to use and not a total pain like some tracking apps.

Helpful during this time especially

Being stuck at home during this time has been difficult but it is helpful to keep up with tracking and weigh ins. I have had time to figure out some recipes!

Makes WW so easy !

I have been using the app to journal for four months now. It helped keep me on track, makes me realize what I am putting in my mouth and is very easy to use.

This is a large part of why I have been successful this time on my weight loss.

Been a great help!

This app has been a big part in helping me manage food better. I appreciate it every day. I’d like to be able to find ingredients in the recipe builder more easily. When I try adding salt, I have to find it down a list full of brand name products.

Works for me

After a few false starts, I was able to follow the program and achieve my goal weight. I added many fruits and vegetables to my diet. The WW App also makes following the process quite a bit easier than it was years ago. Thanks, WW!

Tracking water

I wish you would change the water tracker so you could put in the amount you drink even if it’s different each time. I don’t always use the same container for my water. As it is now if you try to change the amount it wipes out what you have already entered.

Easy to lose weight

This is a great way to lose weight. Never hungry and lots of choices. I can see myself being on this new way of eating for the rest of my life. My blood pressure is very low so the doctor took me off my blood pressure medicine . Try it you will like it

Thank You Weight Watchers!!!

The app is really user friendly and makes tracking meals so fun! I am recommending this app to everyone I talk to about it. Thank you weight watchers for making such a supportive program that gives you so many options to be successful.

Love this app!

I love this app and this program! It has helped me to keep track of my eating habits and helped me reach my goals. It’s very handy to have the scanner when grocery shopping, too. I love how you can link a device to the app as well to keep track of activity!

Good for the most part

I like the Weight Watchers app but it has one glitch that drives me nuts. Sometimes when you go to add an item for a meal, it will put it in a different meal. Putting an item in lunch, it may go in breakfast. Then no matter how many times I remove it and try to put it back in the correct meal, it continues to put it wherever it wants. I find that very frustrating.

My best friend

I rally depend on this app like a friend. It helps me to stay on track and to be accountable. My eight is a direct indication of what I eat and my ability to be in control of my life. So, I’m grateful for this app because I don’t put anything in my mouth that I haven’t consulted my friendly WW app about. Terrie, North Carolina

Best weight loss app

It depends what you want. But as someone who tried keto and IF and read extensively about insulin and cortisone and tried extreme exercise, it all just lacked the balance and reliability of the WW system. It’s just not a get thin quick scheme. And that’s hard to accept but it’s dependable and the results are real.

Recent update hogs resources

This week’s update uses way too much memory in the background, which also drains the phone’s battery. There are apps which literally fail to open while WW is running, and Safari links barely work because of the limited resources available to other apps when WW is open in background.

I shouldn’t have to keep closing the app; fix this bug ASAP, its specific to this week’s update.

My Anchor!

This app has become my best friend. Very easy to use. And so many links to diet and exercise resources! During coronavirus lockdown, I used Connect to stay focused. If I could just figure out how to track my carbs with it, it would be perfect. But in the meantime, thanks for this time saving app.

Come up with a way to share meals with people!

Love the app, easy to use but just wish I could share my meals, not recipes, with my husband. We are both on the same plan and typically eat the same dinners. It’d be nice to share so that we can track once, and then the other will have the information.

WW app

The WW app is excellent. I’ve used other dieting apps in past years. This one is the best by far. Tracking food intake is critical to weight loss success in my experience. This app greatly facilitates the tracking process and makes it much easier to stick with the program over the long haul. I’ve lost 21 pounds in my first 8 weeks.

My Experience with the WW. App

Since I have started back with WW, I have been using the app. I find it makes it so easy to track my eating. I have loss 15 lbs so far and I am looking forward to losing more weight. This is the only process that if you lose you win👍🏽

App

Weight Watchers has changed my life and the app made it all possible. It taught me how to eat and I got results. I’m not as strict with my eating now compared to when I started but I can still see myself losing a little at a time... slow and steady. So thankful I decided to join!

great way to weight loss

The app is helpful to keep one on track. It helps with weight, food and drink intake and activity. And it has a component for communicating with people who have similar interests. You can also go shopping with it for WW items. I love how useful it has been for me.

Everything you need in one app!

You can find, tracking, exercise ideas, recipes, tips for weight loss and the connect is another family within your own family! Awesome app! Can’t do this weight loss journey without it!

I use it many times a day!

From tracking food and water throughout the day, to looking up recipes, to checking on the latest wellness wins options, it’s probably the most used app on my phone besides texting and emails.

Love it! Life changing

I love the app! Its so clear and allows you to enter and track everything throughout your day. It has tons of recipes and even ww connect which is similar to facebook where you can get ideas and support one another :) life changing!

Great App

This is a great app that helps me achieve a healthier lifestyle. The only shortcoming I see is that there is no option to track the calories you consume in a day which becomes more important as you approach your goal. I love the point system but at some point I will need to make menu decisions based on calories as well as points.

Water Tracker

To your app developers, please add a water tracker. It would help me stay on track with getting enough water everyday. I think other subscribers would benefit from a water tracker feature, as well. Please consider!!

Thanks for adding the water tracker!!!!!! I love this feature!!!!!❤️

The more I track the more I loose and learn

When I track I can spend time seeing how many points I’m eating in a day and a week. I’ve taken the blue dot challenge. I’ve lost more weight in the weeks I get mostly blue dots. The blue dots mean I’m staying in my points range. It’s working.

Works Great

The app works great except one of the meals I created tracks with the wrong points. I love being able to look up foods, and calculate and create foods, so easily. I love the barcode scanner. It syncs great with my Apple Watch. And thank you for adding the ability to track water separately. It helps me keep track of my intake at a quick glance.

Very useful app

I like the app because it has the scanner that allows you to scan barcodes (time saver). It tracks your weight, goal weight, activity, it has great low points recipes and you can see other members progress which is very motivating. Love it.

Can’t correct in connect

Sometimes after I post a comment, I notice an error. I have not found a way to edit this. Also, I will see a reply to a comment I made but when I click on it, it doesn’t take to the comment. And this is not a huge deal just an annoyance. Otherwise I really like the App.

WW

This is the BEST program and my group leader is phenomenal. As a person who has struggled with maintaining a healthy lifestyle including compliance with the old weight watchers, I can honestly say this program is above them all. It is the best of science, technology, and any other program I have ever known all wrapped in one. WW for life!!!!

Weight loss goals

Love everything about this app! I love Oprah too! Maybe I haven’t found it yet but I like looking at my progress and setting small goals within large goals. Is there a location to set and easily change a bunch of goals ? - maybe it’s even the NSV goals- something very customizable with dates. Thank you ❤️

Easy to use, Keeps me on track.

Way easy than tracking manually, plus you earn reward points for tracking. Don’t miss a day of tracking with this app. Helped me lose 40 lbs in 6 months, couldn’t be happier with the results.

Good, but missing...

I am enjoying using WW app. The interface is clear and easy to use. My only wish is that it was possible to track micronutrients-I know the goal is to stream line the food tracking experience, but it would be simple enough to provide a deeper dive if one wanted to see the number, protein, carbs, sugars, fats, etc.

Eye opener and so easy and fun to use

It’s crazy when you think you haven’t eaten much all day and then start counting points and realize you were going over your “points” by eating all the wrong things.. I will use this system for the rest of my life. Love it!!

Great app.

It’s pretty easy to follow and most foods can be found using the scanner function. It is quick and easy, especially since I have such a hectic schedule. I also love the recipes and tips this app provides. I would highly recommend it.

Easy to use

Information is great and useful. Search is still a little slow at times. Functionality is kind of basic. Still some room for improvement but is helpful

Constant feedback

I love the WW app. It keeps me from overeating. When I am craving something, I can go to the app and find a low or zero point food that will satisfy my craving.

I dont document as much as I should because I after losing weight I know what I should and shouldn’t eat memorized.

Messaging on the App

One thing that I have noticed is that it would be nice to directly communicate with someone on the app itself. It would be great to share a recipe without having to text it to someone or to share an article. Just a thought

ZzZz

II isWW is the day you get the chance to make make make make sure you get the chance to to get your your own own place place and and take take it out of shiny new and delicious fresh fresh delicious food food is delicious and and and delicious food and delicious fresh bread bread and and delicious fresh bread bread and kJ I

Love the app

This app has so much information and ideas to help me lose weight. I like how easy it is to track and find out how many smart points each food equals. I do wish there were more restaurants included since I eat out a lot

Makes life easier!

Having the ability to scan foods while I’m shopping enter foods, create recipes, look for new recipe ideas based on points all makes my life so much easier, but in particular, keeps me accountable for what I put in my mouth!!

Love having so much info at my fingertips

I love the app, not just as a quick and convenient way to track my points, but also as a constant resource. I can quickly find recipes, and the scanner helps me make choices in the grocery store.

Julie D

Love being able to track/plan my meals to “save” for special treats. This way I feel like I am not depriving myself, only earning that special favorite- even if just a special coffee! Keeps me honest with myself. Scanning before buying has saved a lot of points, too.

User friendly

I found it very easy to use to keep track of everything. I love that it syncs with my Fitbit for the activity points. I also tend to use the recipe builder a lot. It’s way easier to have my phone with me in the kitchen than my laptop.

Easy To Follow

I think you need to know what is a good fit for you and for me it is the WW Plan - I function best when I know exactly where I am with my daily allowance. This app keeps me focused on my day’s meals and I love the freedom of choice. It also stops me when I am tempted to come near my daily points.

Making the journey easier

I was terrible at tracking my food when I tried WW years ago. I HATED writing everything down. The barcode reader is a blessing! The app has made everything SO much easier! I can concentrate on eating better and feeling better!!

Love the plan and app.

I love using the app. It makes following the plan easy. I like the share button on the food, however not everyone has that feature. It is nice if you want to share recipes between family members or friends.

The app makes the whole online thing come together!

I’m super happy with the ease of the diet program! I’ve never been more confident that I’ll lose the weight and keep it off! That’s coming from someone who has struggled with his weight my entire life!

WW App

I love the WW app. I use it everyday to track my points! When shopping for food the scan for food labels is so helpful. I am also addicted to the new recipes and restaurant menus with point calculations! I’m down 30 lbs and the new app has been so helpful in keeping me focused and on track!!

WW App

This app is absolutely the best, both when I am shopping and when I am creating my own recipes. I use my iPhone for the store, and my iPad for creating new recipes and tracking. Many times I see the point value in the store and never buy the product. Yay for me!

Member

I was very happy with this app until last month. The app kept freezing on me. All reported food would just on breakfast or it wouldn’t let me type at all.

I had to shut down my phone and reboot every time I wanted to record anything.

Easy to use. Love it!!

Either this app or online, this is very user friendly. The barcode scanner is awesome!! If you don't find exactly what you need, it's easy to find something very similar

The ONLY negative is when they say 1 serving. I'm never certain what a serving is...1 cup, 2 cups... 10 cups??

Needs Improvement

I like to track with this app but it definitely needs improvement:

More food choices

More measurement options for each food

More activity choices - where's bikram yoga?

I want to be able to easily look back at a certain day with out having to press back day by day. Have an option to view by month.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Reality check

This app keeps me mindful daily of my consumption. The scanner feature is an eye opener for points as is the information on most restaurants. Love being able to create recipes and modify old ones with go to foods. I’ve lost a total of 70 lbs, and still going.

Convenient

I love this app. It’s on the moment information with a multitude of items in the database. You’ve got contact with other Weight Watcher people across the country. You also have access to chat with Weight Watchers if you have any questions. ❤️

Needs work

App has crashed three times in the three weeks I’ve been using it. Then has to be deleted and reinstalled. And it sometimes misplaces the foods I add to specific meals, putting everything into one or two meals. Other than that it’s ok

Weight watchers

I love this app, I been doing it for about 7 years and it helps me stay on track and keeps me going, also I get to connect with other weight watchers members and read there wonderful stories and accomplishments. And help them to in anyway

WW praise

I have done weight watchers many years before but now it is working so much better for me. The lists of commercial food and restaurants takes all the guesswork out of point counting. I am addicted to doing this on the computer. I think I may be easily trained with positive reinforcement! Ha!

Handy help at hand

Learning more and more the things I can eat that I thought I couldn’t eat. Love my meeting and the conversations we have. We are all on the same journey and that helps. It is so good to have the app at hand. I can check something I don’t normally eat and it helps so much when I’m shopping for groceries. Thanks so much.

I’m under 170 today. Yippeeee

I just decide I’m done with being over weight. Too many weight loss gimmicks that don’t work. I knew WW lifestyle program would be just up my alley. I started on Monday 3 days ago. I’m down 5 pounds, I feel great and my pants fit better. Can’t wait fir my first weigh in.

Worth every penny....

Really love this app. Makes everything simpler, convenient & knowledgeable. Especially love the tracking of food & weight. Better than hand tracking. Also good to hear about other people on the same journey; gives me a lot of help & pointers.

Love what app can do, however...

I wonder if the app can be made to compare foods, as in different brands, and their nutrient values.

Also on Connect, I wonder if the 3 headers following, new, trending(I think) can follow us down the row as we search down each column, instead of having to go all the way up to change to another column.

Thanks!

Takes forever to sync activity after update

It now takes several minutes to complete a simple sync with my activity tracker (Apple Watch). Makes me quickly lose motivation while at the gym.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Good app - keep working on it

This app absolutely helps with tracking. As noted in other reviews, restaurant site could be better. You must keep going back through alphabetical list to add each food item. Takes time. Making an item a favorite could be improved. But all in all it's a winner!

Easy to Use! Reason I’m being successful so far.

The app is easy to use and I can track everything. I especially like the restaurant section. I can still go out to eat, since I can easily figure out what I can have at a restaurant before we leave!

Works great for me!

As a 58 year old man, I find this App pretty easy to use. I’ve been doing WW for a little over 3 months and I’m down 25 lbs. There’s a fair amount of flexibility and as long as you’re mindful and enter your points accurately/honestly, stay under goal, the program works!

Best Ever!

The Weight Watchers mobile app has been a key to my success in my lifestyle and health/weight loss journey. It quickly and efficiently helps me correctly track my food choices and activities, and helps me see my progress. I love and use the recipe and connect features, too.

Love it

I love the ww app. It makes following the program so easy. Being able to connect to others trying to reach the same goals is simple and such a great addition to the app. Tracking is a breeze and there are so many recipes to try.

I've been successful!

The app makes weight watchers easy to follow. I've been successful with tracking points pretty easily. A few improvements I might suggest are making it easier to keep recipes I have to type in with my "frequent foods". Love the link with Blue Aprons

This is how I lost 80 lbs

Using the WW app gave me Connect - the BEST community out there and opened up a whole new way to lose weight.... with the help of others going through with you. Kind and loving people. I love this app because it taught me and it gave me so many forever friends. Thank you!

My First Week

My first week. It’s a little confusing when I look up a food whether it’s going in to be tracked or just looking it up.

Also confusing whether it’s going in for which meal.

Also, don’t really need to see stuff I looked up 2 days ago 🤷‍♀️

Just think it could be more user friendly.

Simple to use

The ww app is intuitive and so easy to use that it makes tracking fun instead of a chore. It learns your favorites as you track and will even put your common foods together as a meal so it can ask if you want to track the meal. It saves time!

The app has helped me stay on track!

The app gives me a reality check, especially when I’m eating out. Love the fact that chain restaurants are already loaded in the app. Reading bar codes is a great feature. Also nice that I can add an item if it’s not there.

Easy to use

I love this app and because of that I use it all the time. I like to scan a barcode and get the results quickly to count the points for me. At the meetings you can ask them anything you don’t know and they will show you.

Memories

One complaint. I enter special items from my wife without going through all the hoopla. I just add an item, say pancakes (her special ones) as a description and points. But the next day, that item is not available to re-use, as it would be if it were a recipe or scanned item. I need memories.

Getting better with each version but this one has a bug

I actually quit WW about 4 years ago because the app was so consistently frustrating. But then I found myself with weight to lose again and am loving the app. Nice job!

WW app is fun

There are always questions about point value for a specific food and I can find it easily with the app. The activity list is so helpful and sometimes, we get a big laugh in our “studios” about activities we would never attempt!

Activity

I love being able to track my activity but wish that when biking I could record my distance along with my time. 37 minutes doesn’t sound like much but when you add 10 miles in 37 minutes it sounds like a good workout. I’m striving to do 10 miles in 30 minutes.

WW app

I love the WW app! It makes it so easy to track food and activity.

It’s been especially helpful while we’re on vacation and I can still track and look up restaurants to find point values or similar foods so I could stay on the program easier.

Love the app!

The app is amazing. It is so much easier than other methods of tracking plus there are so many ways to create recipes, add foods and there are points set for pretty much everything. Tracking is so important to a successful program. The app has it all!!

Totally handy

This app does everything, from scanning in the supermarket to looking up restaurant food. I like all of the different features including support from other community members and bit the ability to look up weight watchers recipes.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Can't live without it!

I had done weight watchers before, long before the technology of apps like this:- so tedious to weigh & write everything! Now, my weight loss has been greatly helped by the convenience of this app! Scan and add whatever food I like! Couldn't be happier!

Love the scanner

The best part of this app to me is the scanner. I track usually on a pad of paper on the kitchen counter and the scanner makes it easy to find the points values if I do not them. It is also helpful in a grocery store when wondering what points are.

No struggles - no guilt!

I have never been able to track my food on diets - this is the best & easiest ever! I know & trust that I will loose my weight. I have done WW meetings but didn’t really enjoy them but this new points program at home helps me 100% !!! I will succeed! Thanks so much for creating it!!

Amazing!!!

The weight watchers app makes all the difference in the world! From scanning & tracking your food choices to the support of others on the same journey it’s amazing. I’ve been on weight watchers for about 6 weeks & I've lost 22 pounds! This app is what made it easy!

Love the App

So easy to use. I like the ease of checking food points while I shop and items I have at home. It lets me choose my food wisely. Keeps me on track. The receipt made by other member helps a lot. All the food items all set just choose and track.

Down 34 pounds in almost three months

The app is great just wish I could zoom in on the phone to see pictures and words bigger I have lost almost 35 pounds and my wife has lost 15 I would have given 5 stars if I could zoom in on the words

We welcome and appreciate your feedback. This will be passed it on to the proper department for review. We wish you continued success in your wellness journey.

--WW Customer Care--

Weight loss

I love the app .. I am lifetime member for years ... This app is great scan and go and just type what you bite ... look up points and restaurants ... All I have to do is follow the program ... So easy and free foods come up ... I have lost 16.6 in 9 weeks ... I have a 4 lbs more to go .. Cannot get any easier....

Recipes

Love the app. Easy to use. I only wish there was a way to be able to download recipes from websites and convert into FSP instead of having to manually enter a recipe. I use the Paprika app to store my recipes and I am able to download recipes to the paprika app so the algorithm is out there.

This is a wonderful suggestion! We will be forwarding this to be taken into consideration for future updates. Best wishes!

-Weight Watchers Customer Care-

Needs to default to generic food

I made a bunch of turkey broth but when I type it in to track it, I only get canned broths and the like. How much space does one entry “turkey broth” at the top take? I wonder if Trader Joe’s is paying for product placement. This is one reason I’m turned off from tracking.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

Getting thinner

I LOVE WW ! I lost 200 pounds and I’m still loosing. I have around ten more to go! With strength from Jesus Christ my Lord, and WW App I will succeed and I AM succeeding.i have everything at my fingertips- recipes, people with similar struggles, live chat 24-7 to ask questions or talk about anything I want. Thank you WW , I love you guys!

Christine👍😇❤️

Thank you so much for taking the time to share a part of your journey with us! Thank you for believing in our program to help you along. We are here for you every step of the way. Congratulations on being a Lifetime member!

-Weight Watchers Customer Care.

Weight loss app

Great tool for keeping on track. Wish it was easier to look up items. Sometimes it requires you to type everything so exact. I type in olive oil and get no results, but type in oil, olive and there it is. How am I supposed to know how it's listed?

53 and New to WW

I’d had always about the WW “ points” system and I was afraid it was going to make eating into a math problem every day. But the app takes care of the calculations thank goodness, so I can focus on the types of food I should be eating to see results! I’m 11 pounds down in just over 2 months. Wish I had done this years ago!

Slow loser

I love being able to lose weight without a meeting. We don't have any near me. But I do miss some things in my search. It doesn't always populate with very many choices and it's not always easy to find a previous food.

Love the app

The app makes it really easy for me to track my food, weight loss and make decisions on food choices. Between it and my FitBit, I am down 75 pounds and it really hasn’t been difficult. It’s easy to lose weight but requires effort to keep off. I’ll be a WW app user for life.

User friendly and awesome

I love the WW mobile app! I was able to figure out most of the features within a few minutes because it is so user friendly! My favorite feature is DEFINITELY the scanner! It’s out constantly at the grocery store!

It works!

I’ve always gone to meetings and did get to lifetime. This time I decided to try WW on line. I wasn’t sure if I could do it without the face to face support, but Connect is great. It keeps me motivated. I was on a 10 year plateau. At 67, it’s a slower process, but I’ve stuck to it and lost 20 lbs! I’m loving the new WW!!

Best App Ever

This app makes it super easy to keep track of what I have eaten and stay on plan. I LOVE the barcode reader. It’s an awesome tool to have in the grocery store and lets me quickly and easily see if I really want to buy the item that’s in my hand. I use it multiple times every day.

Never bored!

If you're not logging, you're connecting. If you're not connecting, you're reading helpful suggestions from WW. Not to mention the recipes! And the restaurant suggestions! And the ideas to keep you motivated and moving! This is simply a fun way to be healthy!

I love Weight Watchers!

This has been the best experience! The people are friendly and I even lost 30 lbs in the process! I would recommend this program over anything else out there! Just understand that it is a way of life, not just a pit stop!!!

Free trial please!!

Although this app has a great way of working I think they should give a week trial or something. Honestly that’s probably the only thing keeping me from paying for it. I want to try something out before paying it, especially if it is that pricey. I think that there is other alternative apps for this one. Free ones and ones where you can get a free trial.

Incredibly easy to use!

Really impressed with the ease in which this program is to follow. App is great and love the bar scanning feature. Would love if there were more restaurants but understand some chains are on a smaller scale. Overall really satisfied with the use of this app!

Poor search and dumb preference AI.

Try searching for something for. Type in Sara and get Sargent etc... Real bad unless you can scan items. Update food items takes multiple attempts before it actually does the update. Points calculator has been error prone as well. My two slices of lite bread at one point a slice kept coming up as 4 points. After 4 attempts to fix it finally changed the point total to 2.

Apps should make life easier, not frustrating and difficult.

Opinion

This app has made too many updates. The recent update is terrible. It has put all my saved favorite foods out of alphabetical order. Very frustrating. After over a week I feel like it is not really being addressed.

Easy

This is by far the best thing weight watchers has ever done. I always have my phone so I’m tracking is never a hassle. I also love being able to sync my Fit bit to automatically track activities. I absolutely love it and I am losing weight.

It means so much to know you are enjoying our app and all of its features! We are rooting for you on your continued journey.

-Weight Watchers Customer Care-

Love this! So much easier than before!

I love this app. It helps out so much. The scanner is great and calculator. My only request is a sort button on the restaurant points. That way if you are at one you can know the lowest to the highest points and not have to scroll so much. Great job !!!

Super Easy

I did everything via the app and it was super easy to navigate. Made me that much more motivated to get things started as I could literally do it immediately. The syncing with my Fitbit makes for very accurate “activity” results. This app Takes a lot of the guesswork out of the whole program. Thanks weigh watchers!!!

Thank you! We are pleased to hear the different features on our app made your journey that much easier. Best wishes with your continued wellness goals!

-Weight Watchers Customer Care-

Bad update

I love this app but this recent update isn't a good one. There are drastic changes in the screens look compared to the other versions.

Edit: The newest update still has a round a bout way to see how many points each food item I’ve added is. Now the barcode scanner is moved off the main screen making it another step to enter data.

Need ml measurement option

I tried to add my lactose free milk to the database in ml, since it’s easy and precise to weigh on my scale and my milk’s nutrition label has the serving size listed as 240ml. However, the ml measurement isn’t an option when adding a food (or calculating at all), so I had to list it as “240 servings” rather than “240 ml”. Works okay for me, but may be confusing for any fellow weight watchers who try to use the food I added.

Bar scanner and using Fitbit.

This is the best thing going. I love it when I go to the store I can scan items and see points. It makes a difference what I buy.

I also like that it updates with my Fitbit. I don’t have to add that information myself. Keeps me motivated.

Love It But Have A Suggestion

The app is super easy to use and I really like it. The only suggestion I have is to allow people to create their own meals. Currently I have to customize existing meals/recipes which is ok but would be better to be able to just make these.

Best app for my weight loss journey

The weight watchers app makes tracking food choices and changing my food selections easy. This allows me to make better choices on what and how much I eat. Having Zero point items makes me feel good all day in my eating. Love this app!

WWapp

I am enjoying this app. The only thing it needs is more food item listings but I think they are adding as they go. Maybe a search function for food specific recipes? I like food options and clear points list. Recipes are very helpful.

Great App!

Where have you been all my weight losing life? The app coupled with the Freestyle program has made losing weight easy. ‘Don’t Deny, Modify’ is not only an attainable goal; it’s a livable plan for now and the future. The app is a tremendous aid for keeping track of what I have and can eat on a daily basis.

Great Changes!

WW is making itself a one-stop-shop for weight loss. It is no longer just about food tracking but also has activity tracking, sleep tracking, water tracking, meal prep assistance, coaching, exercise routines, and meditation tracks.

Love WW!

Easy to use & if you use it, it works! Joining WW is one of the best decisions I’ve ever made. The app helps make me decide if what I’m going to put in my mouth is worth the points. I love being able to track my activities & sleep! I also like that you can earn rewards to redeem gifts! Love WW!!!

Helping me to stay on track .

I do love the app, but...please bring back the confetti when we meet our fitness goal.

One of the problems I’ve found though …is sometimes the day count is off , a little frustrating …

Also, often the photos on Connect aren’t visible .

Thank you

WW has it right.

I’ve done WW off and on for years and they have continuously improved based on feedback. Everything I’ve ever asked them for they’ve done. I tried Noom too and it just doesn’t compare. This is the one. Lean into the recipes and get it done!

Love this app

This app and program has allowed me to reach goals I thought were out of my reach… I have not weighed this in nearly 30 years… The app is user friendly so much so that I consider it fun just to scan and find new things to eat…

Don’t change it again!

I love the app and the visibility into my whole day right on my Home Screen. I had a test period earlier this week with a different format of the app and it derailed my entire week. Please don’t change it again!

Top tool for my weight loss

I love having easy access to so much reliable information that helps me make good food choices, try new recipes, and record of my progress. And the Connect community is a great resource for support, encouragement, and sharing.

Best app ever!!

This app provides so much support in losing weight and being healthy. I have gotten so much out of this by way of food tracking, picking healthy foods, and overall encouragement from coaches and other app users. Highly highly highly recommend!

Ease of use

Love how easy it

Is to navigate, and how many helpful options there are within it. I use the activity portion daily and rarely have a streaming problem. also the scanner is great for helping me make better choices.

on line app

On line Weight Watchers is Awesome! I can find any food almost immediately on the tracker. You can also track your activities. This is the first time I've ever tried WW without the meetings.( I have to travel 26 miles to go to one) I am really impressed with it.

Love the app and love the database

The app was a game changer for me. The fact that it’s easily available on your phone and tablet makes it easy to stay on track. But the database of foods is the real star. You can find almost any food or ingredient (including restaurant foods). I’m down 50lbs.

Good app...

I really like this app. It is very useful in helping me to keep track of my food intake. The only reason gave it 4 stars is because I frequently have technical difficulties with the site that can be quite frustrating. Other than that it's a great app.

Please fix barcode scanner

I LOVE WW. I would give the program five stars for sure, but since this is about the app I will say that I am constantly frustrated that the nutritional facts for scanned foods is wrong. The app is supposed to be for convenience and I can never trust the barcode scanner. Other than that, love the program, like the app.

We are so glad that you love the WW Program! We appreciate you for taking the time to leave your review. Your feedback never goes unnoticed. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

56 pounds

WW Mobile is so easy to use! My favorite feature is that when I have to eat or or go through a drive through I can take a look and find something to eat and stay on plan. It's So easy to track EVERYTHING that I eat! No excuses anymore!

Old app was better

Most of my information is gone. My scanned foods are not there. My recipes are gone. This new version is a huge disappointment! Some days I can't even put my food in till evening. Shape up or we will ship out weight watchers.

Awesome

I am still having trouble with it but it is because I’m 73 and not tech savvy. I have reached out for help a couple of times and they have been very patient. It is actually awesome and when I can move around without cussing and fixing my screw ups we will be great.

Jillian324

I love the app. I love “Connect” & inspiring people. Love recipe builder & exchanging recipes. Love John, trainer that inspires me to move more. Meditation was a nice change. So easy to track & win prizes. Love insulated wine glasses I won with 4,000 points. Freestyle works for me & is easy. My WW coach, Helen, is great & I am so inspired by those in her workshops! I am at Goal because WW works!!!

Easy to use and incredibly helpful

The app is so easy to use and is extremely helpful. I can find point values for my food, track my exercise and water. I can search for recipes as well build my own and get the point values.

Big Improvement

I love that I stay logged on and can input my data much easier. The intuitive features make it less frustrating to use. Lastly, connecting to others is a big morale booster for all of us!

Keeps me on track and motivated!

Using WW app has helped me to lose 30 lbs and get a healthier and more manageable focus on the foods to eat daily and those to enjoy occasionally! Thank you so much for making this something that I can have with me at all times.

Great Program

Over the years I have tried multiple weight loss programs but always find my way back to WW as it is healthy and sustainable. I love the online tracking and again it makes me responsible for the choices I make

Weekly Meal Plan

Last night the app had me explore the weekly meal plans...Godsend. But now I can’t find it and when I asked my coach and the other people in my class they had not heard of it either. Bummer...calling customer service today.😀still LOVE 💕 the app!

To much unnecessary stuff

Really only use the page to log food and the other page with my stats. To much other stuff that a lot of people don’t use. At the beginning the app

Is very overwhelming because there isn’t really a how to video. Just stick with the logging food page and stats page and it’s easy. Lost 20 lbs in 11 weeks.

Love WW and the WW APP

I don’t know where I would be without WW, WW meetings and the WW App. I lost 40 Lbs 10 years ago and I have kept it off. I like the teaching, my journey, healthy life style. I am now excited as I earned enough points with my rewards to get WIIVV Orthopedics! Great value! Also, when I am at goal the app is free! Good motivation!

Poor marketing strategy

I love WW it is a great program and it works. Recent changes announced at a mtg today are that you must wear SHOES for weigh in- no exceptions. We are now also required to “reserve” our spot at our weekly meeting by calling in or going on app to make the reservation. You will lose customers over this move- when you automatically debit my credit card for meetings I am purchasing the right to attend- how dare you now require that I must make a weekly call to reserve my ALREADY PREPAID slot. Bad decision.

Weight Watchers Made Easy

I love this app! It makes it so much easier to plan and track. I can't believe how many different food options are in here. I made lifetime back in 2001 and remember what a job it was to track, now it is so easy there is no excuse!

Loving my partner the App

Gives me daily encouragement whether looking for recipes or reading connect, listening to encouragement, finding new friends or just making me focus on what is good for my lifestyle and health. Great and easy personal way to stay on top of “my” personal goals.

Easy to track

I really love this app!! When I had a question, I recently prompt assistance! It's easy and quick to track. I love the scanner and the ability to put my own recipes as well as WW recipes in. I also like the brand and restaurants search!!

Best app EVER

The ease of using this app, especially tracking food activities, has made it almost painless to lose weight!! Including recipes in the app and also having points assigned for chain restaurant menu items is awesome and very much appreciated by this user.

Great features

The food diary is easy to use, as is the activity tracker. I just started using the sleep tracker and the weekly goals features and they are nice, too. The goals are very manageable and tracking them is easy. I just wish they would fix the calculator so it went with the program.

Everything at your fingertips

Very easy to use and navigate. Everything from an extensive food list to workouts and recipes. If you need it on your weight loss journey, it’s here! You can even create your own recipes and food list. Awesome!

Great app

Love the tracking, great easy way to find points, love the mini lessons on there mental health side of food/weight loss. Only thing I’d change is the recipe builder section of the app- I love how my fitness pal app can import a recipe from a given website... if WW could figure that out... 🤩🤩🤩 it’d be a 6 ⭐️app!!!!

Great for tracking!

I can’t do this program without tracking and this app makes it so easy. In addition the recipe section is awesome! I can enter my recipes and tweak them to lower the points. But I don’t always need them because so many are provided!

Everything at your fingertips

Should I eat that? Should I buy this? How am I doing? I need some inspiration!!! Everything you need right at your fingertips. A place where people can relate to how you are doing or what your challenges are. Love having this App!!

Knowledge is Power

I not only use my tracker to track what I eat I also use it to track what I am thinking about eating. Often times the points for the food that I am thinking about far exceed what I am willing to spend...just not worth it!

Easy to use and helpful

Pro: Tracking works. I love using this app for tracking and for all of the recipes and restaurant point equivalents.

Con: I do wish that total calories for an entire meal were included instead of having to do the math yourself. Sometimes I’m just wondering how many total calories I consumed.

Recipe finder could be better

Besides being able to search by ingredient (main ingredients such as chicken pork beef etc. should be categorized too), being able to sort by point value would be VERY useful.

Recipe finder is getting better. Would like to see a shopping list feature added.

Love some of the new features

But some of them take too many clicks to handle. Yes sleep is very important, but I don’t like having to run through several things to track my wins when it’s pulling data from my phone already.

My view of weight watchers

I love the weight watchers app very helpful and gives the comfort to know that I am choosing the healthy choices I want to make. I can't say thank you enough to helping lose weight I could have not done it so easy with out weight watchers 😎

Searches

The only issue I have with the app is locating some of our southern grocery store items. It doesn’t even recognize some of the bar codes. Have problems with some restaurant dishes as well. The app is great as a tool but means nothing without the small group coaching sessions where we exchange challenges and met goals.

Great App 👍

Love it! ❤️️ Very easy to use and track my foods, exercise and weight. I wear my Apple Watch and the app allows me to sync my daily exercise and activity. The scanner is very useful when grocery shopping. I don't think I'd have the success in my weight loss journey with out the app!

Love Love Love It

Easy to use, has every kind of food possible already loaded for easy tracking. In fact can't wait to track my day, Also you can set reminders if you need prompting. I love scanning food to get a quick point count.

No more writing!!

Love just being able to go into this app and tap, tap... done!! I see everything without having to scroll through pages and pages. Thank you!! If only the weight came off as easy as this app!!😃

Excellent- Easy to use & Inspiring

The WW app is excellent.

Tracking points is easy. The barcode scanner is very efficient. The bonus points for tracking which can be used for merchandise or charity are a good incentive.

The social media component is very inspiring. WW is a supportive, encouraging and uplifting community. Everyone wants a good outcome for all.

Best healthy Lifestyle!

I have been doing WW for a month and I am super happy with app! You need to do a few tutorials but after that super easy and I love all the things they have included to help you be successful! I have lost 10 pounds so far and I already feel so much better!

Love the WW app!

I am online only and the WW app is a great resource. I remember the days of having to look up points using a slider— the scan the barcode feature is so helpful at the grocery store when deciding whether or not to purchase an item. Super easy to make good decisions.

Notes

I do like this app but I really wish there was an option for notes for every eating time. Might make it easier to figure out how food affects a person after eating.

Also, would be nice if the app supported other apps like Strava.

This app is my key to success!

The new WW app keeps me on my toes by helping me know just where my points are coming from and keeping me on track. I really love the barcode scanner when I shop and the recipes are all I need to be successful on my weight watching journey and beyond!

So much information for success

I been using the app since joining in October. I can’t wait to look at it, to see how everyone is doing on Connect. I track regularly and look up recipe and work out ideas. I love the upgrades and more support to succeed.

Love this App!!!

This program saved my life! I can’t live without this app! It’s like having someone keeping me on track at all times. I never realized how much i ate until i started tracking my food, it was truly a wake up call!!! Thank God for my constant companion- my app

WW ❤️

I LOVE this app! It makes it easy to track all the food I eat (even at restaurants), it helps me track my weight loss without having to go to a WW store. It EVEN tracks your SLEEP. This app will provide health tips and recipes based on what’s in your fridge. Invest in your health and get the WW app to keep you focused.

Very happy with the app.

Easy to use, and puts all the necessary information at your finger tips to look up point values or track meals and snacks. Makes choosing food at a restaurant a snap, and I’m more easily able to stay within my point allotment.

Helpful, but.,,

The app has lots of helpful information, but it is sometimes difficult to find things I’m looking for. I wish it had a better memory so that when I begin to enter a frequently eaten food or a frequently practiced exercise, it would give my most likely choice first.

App works great!

I find the app easy to use and better than going to the website. The main benenfit for me is that I can track foods as I eat them with my iPad. I also use it to find recipes and then make them so the iPad is usually nearby in the kitchen.

Easy to use = easy to stay on track

I love how intuitive the app is. From remembering my most popular foods to offering tips for success, it’s enough I for without being overwhelming. I look forward to putting in my food and activities.

Love the app. Keeps me motivated!

I have been using the app a week now and it’s kept me focused and motivated. It’s also helped keep my husband in my corner and understanding why I say no to certain foods or drinks. 10 pound loss for my daughters wedding is my North Star! The only thing missing is a water tracker!

WW works

An easy app that is full of functionality. Get recipes, track weight, track meals and points. The virtual meetings provide a good way to stay connected and accomplish social connection while physically distancing. A huge help in so many ways. I strongly recommend it.

Everything I need for my health and well being

I’m in it for the long haul.....health first in my world, WW has helped me change my dysfunctional relationship with food, This app has everything I need to live in a balanced health space with a kind and supportive community of like minded beautiful people, Thank U WW

Great App to Help You Reach Your Goals

The program works, and the app makes following the program and being conscious of what you’re eating easy, because the information you need to make a healthy choice is always at your fingertips.

User friendly

The app is so user friendly and such an improvement over the old days when you had to look in the books or calculate points manually. So much more convenient!

Please be careful if you sign up

If you have weight loss goals and are trying to meet them I applaud you whole heartedly please be careful if you invest in weight watchers they really don’t care about your long-term goals they will take your money they will give you a bonus deal to sign up and then even if you don’t think it will work for you they will start charging you full price while they are offering other people deals... they only care about signing up new victims

Losing weight for the first time in 2 years

I’ve tried everything. This simple and easy to use app is a game changer! I’ve lost 7 pounds so far without starving and while eating good food. It’s teaching me about portion control and make better choices.

WW

I love this app. I just started using it this week for the first time. I did WW 15 years ago when you had to figure all of this out yourself. This is a timesaver & I have plenty of time to do other things. The time I save is a great time to exercise to help my health even more.

Flexibility

For the most part I love the app ..... it's taken a little while to learn all the one and outs. One thing I wish it could do is move everything I've tracked on lunch to dinner or vice versa, as on occasion I've input on the wrong meal.... or is there already a way to do that?

Thank you

Dione

Mobile App

The mobile app is super convenient to use. I really like how there’s an option to scan barcodes. There are a lot of foods from restaurants in the database which also makes it really easy to eat out if you need to. It isn’t as intuitive as it could be but is still a great app.

Can’t imagine anything better!

This app has everything and then some. I was hesitant to track food but the app makes it possible. Love to see my activity points sync with my watch too. Recipes are easy to follow on my phone too.

Needs Work

This app is potentially a good one, but it has too many glitches. You can never pull up the same recipes twice unless you know the specific name and even then you’ll have to find it online. Also, it’s hard to navigate through the different pages or access the barcode scan when you need to.

We appreciate your feedback! We will make sure to forward it to the appropriate department. If there is anything additional you would like us to know about please email us at ResolutionDepartment@ww.com. We wish you all the best

-- WW Customer Care

Great app but doesn’t coordinate points with weight watchers books recipes

It is very frustrating to track all the time, use your own weight watchers recipes from your books and not be able to track by recipe name.

Best diet plan so far.

Before WW I tried yes health and Betr Health neither one worked for me. With WW I’ve been able to stay on it. I can see my eating habits changing and I’ve lost weight. My family has also joined in and my husband and son and grandchildren are all enjoying learning to eat healthy.

Zumbachicktc

I really like the app. However, for some reason there are times when the app is slow to load. Also, I seem to find more options when I search from the main screen then when I search from the individual eating times. (Breakfast, lunch, and dinner.)

2 years and 15 pounds

I have use this app for two years. I find it extremely helpful. What could be improved is the accuracy when you search for food. Also some of the point values have been assigned by various people and you don’t know which one is correct if any.

The apps

Your apps are not my problem it’s me having the time to learn to use them correctly. I love what I know how to do. I have done so much better this time. Thank to WW. Anna

My hope is that I’ll do my part in learning to use these apps. Miss class and people. I know you have a zoom class but I like being in person.

Why bother?

This is the poorest excuse for a weight tracking app that I’ve ever seen. Its prepopulated lists of food favor brand names and restaurants instead of giving preference to homemade. Filters do not work. If it weren’t for the fact that I’m a lifetime member, I wouldn’t use this app and certainly would not even consider recommending it to somebody else. Come on, WW, you can do better. It’s no longer the 20th century; time to join the 21st and upgrade your technology capabilities just a little bit.

So easy to use!

I love the program & the app. It’s so easy to use & keeps me on track when choosing what to eat. I love WW & am going to stay on it for life. I’m returning after being gone for over a decade & I tried other online programs. This is the only one for me!!!!

Janet Gordon

My sister and I joined WW together so we could support one another. I look at this as a life style change and not a diet plan (which often fails). We both really enjoy the ease of the WW app and are feeling better and healthier as we progress. Thank you for the support and encouragement WW.

WW app is a lifesaver

WW app helps me stay on track and stay in control of my intake without tedious calorie counting. I love the barcode scanner and the recipe builder. The food lists are huge and it’s so simple to track everything I eat and drink; I’d be lost without my WW app. I’m 55 pounds down and never looking back!

Great app and very effective!

Wish it totaled your daily intake of carbs, protein and fats (pie chart) to help define proportions like another popular app does. Only reason not 5 stars.

The restaurant info is also very helpful!

Update: app has been a lifesaver during the pandemic and era of Trump insanity!

Heard of people saying they gained the “quarantine 15”... not me!! Thanks, WW!

Continually improving!!

The app is the best ever. I find it very easy to use. Only very occasionally does it frustrate me, like when I’m trying to build a recipe, and “salt” can not be found in the ingredients! I eventually found it, but for heaven’s sake it should just pop right up at the top.

Easy to use!

This app is so simple,a few minutes a day and done! only wish it stayed on the meal you begin to track on instead of defaulting to breakfast, and the food list is not very extensive, can’t find some things.

Truly LifeChanging!

I started with the APP over a year ago. It helps with personnel accountability. Connect with the same people who have the same goals and problems you are seeking. I have met wonderful people! Im glad for this APP and no meetings! If you need a coach they are a click away. Great app!

Only thing that keeps me on track

I have tried a lot of fitness apps. Instead of just counting calories this really encourages healthy eating - salad and fries may have the same calories but very different points values. So now I am much more likely to choose the salad!!

Great and streamlined!

This is a great app! The connect section is awesome. I love that that added water tracking. The only thing this app is missing is a place to make a grocery list. It stinks to go back and forth between this app and a grocery list app when I am shopping.

WW

Thank you WW for my app and the tools! I am reaching for them more than ever to pull myself back in the game. You have done the hard work, I just need to hold on, follow and enjoy my journey with the bumps life throws my way. I am 3+years in , repeat rejoined except this time! This is a life choice to be a WW weekly member for me!!

Tracie Ferguson

This app has been great for me in my weight loss journey. It’s very user friendly and easy to navigate. My favorite part is the ability to create my own recipes. This app makes it easy for me to track my daily points and stay on track.

Detail

Great app with easy interface. I wish they were more detailed for paying subscribers. It would be nice to have some extra tools so I know I am making progress. Also, I think they should take more fitness into consideration. Overall I am happy with the app and am incorporating it into my daily life.

Easy to Use

The WW app is easy to use and accurately tracks the food I am eating. This helps me realize just what and when I consume food that is necessary and food that is unnecessary. It absolutely shows mindless eating and bad choices and has taught me good nutrition and not so good nutrition. I have learned so much!

Water tracking

I updated on my iPhone and still have no water tracker.

Also, I do not love the app. When I enter a food, once I can find it, there is frequently only “1 serving” listed and I have no way to know what size a serving is. I have to add that info if I put in a recipe. But if I use a food already listed it is impossible to know what “1 serving” actually is. Also, PLEASE list foods alphabetically under restaurants. It is much easier to search that way rather than rambling through.

HI! So sorry for any confusion. The water tracker will be added to all devices updated to 8.8 in phases. Some will get it right away and others will over the next week. You can expect to see this on your app by 4/9/20.

--WW Customer Care—

WW app

I like the app. Being able to scan it great. Haven't gotten into all it does yet.

The only thing I wish is that long time lifetime members, who are over could get this app without having to start all over. I think it would really help them.

Easy to use

I had been away from the app for months and just came back to it with the new program. I find it much easier to use now. Love it!

The only problem I have is putting in recipes. Sometimes it just stalls.

WW APP

Love this new app, so easy to use and very helpful for all your needs. I shop with my phone so I can scan new products to see how many points. I check out restaurant menus ahead of time so I know exactly what to order. I also like to look for different recipes.

Amazing

Makes choosing my food wisely easy since I can look before I choose. Also makes tracking so easy that there really is no excuse not to do it

I only wish there was a place to make notes as there is in our Weekly Planner

Good app can use more choices

Love the app and I would like to have more variety of choices for activities and intensities - as well as more foods in your data base - makes it hard to know calories when scanning - finally make it easier and more logical how to set up usual or frequent item groups

It keeps me on track!

Before I decide to eat something, I’ll check the points to determine if it’s worth it. I do the same when grocery shopping. It is the best way I have found to keep me on track to making healthier choices.

Love the app

I have been doing WW on line for many years. It keeps me honest when I fall off the wagon. It has come so far from when it first came out. There are so many restaurants on there than ever before. Thank you for keeping honest and on track.

Works great! Just one small request...

This app works great, and has a very complete database of foods. I just wish the foods listed for a given restaurant were sorted into point order so I don’t have to wade through all the high point foods I would never even consider ordering.

Recipe Sharing

I think it would be a nice feature to be able to share recipes to other WW friends from the My Recipes tab. I put a family recipe in the builder and then tried to share it with a co-worker who is also on WW. We couldn’t find a way to do that.

Wonderful User Interface

The scanner feature makes tracking soooo much easier. When in doubt at the grocery store, I just pull out my phone and scan to see the smart point cost. It really helps me stay focused

Keeps me on track!

App is so easy to use, have never found a food not in the database(and I am a chef). Connect is most beneficial as an inspiration and a way to hear that others are going through what you have been through. Validate normality.

Helpful

The app really helps keep me on track throughout the week and the scanner is one of my favorite components. Wish the recipes in the restaurants were a little more extensive, but overall it works great. Maybe a place to track water?

This is the way to do it

I mean, the app it for use while working the Weight Watchers program, so this is how you do it.

That said, it’s very easy to use and takes a lot of the burden of bookkeeping off of your, ahem, plate so you can simply loose the weight. It’s done wonders for me so far.

Love it but can’t find the track weight button anymore

Everything about the WW app is excellent and easy to use. But somehow with the most recent upgrade the add your weight for the day button that was always front and center is now no where to be found. Please bring it back.

Macros

I love the app but wish there was a way it could automatically total up our macros instead of me having to calculate It myself. I try to eat a certain number of protein a day and to just be wary of my calories (because free foods still have calories), and have to add them up daily! Would love if if it could automatically

Calculate this for me.... or at least add up my calories!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Love it

I love the app, I wish the food library was bigger but I can mostly find what I need to track or add in nutrition facts. I use online only and like that I get suggested recipes and access to coaches if needed. Also I love connect, it is positive and helpful unlike other groups on social media I don’t see hurtful comments only helpful.

Keeping me accountable

This app is made very well. It’s pretty intuitive. It keeps me very accountable with regards to my goal weight and the foods that I eat to accomplish this. This app also has other uses with regards to checking on other users and their accomplishments or challenges.

Pretty good but...

Nowhere to track daily water intake...I wish that had been pulled through from the daily trackers, because drinking enough water is truly my battle! Other than that, app is super easy to track without having to look everything up in books like “back in the day.”

Please bring back the “+” sign!

I like some of the new updates to the app but please bring back the plus sign at the bottom. That was so easy to tap to find everything I needed like tracking my weight, quick add and the calculator. Now I have to go one step further and tap the search bar.

Exactly what I needed

The app took me a few days to get used to using but now it's super easy. I can easily keep track of my food & exercise intake, plus get support through the community forums. Excellent for busy people unable to get to a physical meeting location.

WW App

I LOVE this app! I have tried others to track food intake and this one is much more user friendly. It offers a lot of other functions as well that are really helpful for those dedicated to getting to a healthy weight. I highly recommend the app.

Ww app

I love this app but on my iPhone when I push done it often does not go back. I have to repeatedly turn the phone off and restart. This makes it difficult to record when I need to. Others are having the same issue. Sometimes it freezes up completely and I cannot get on. This too is happening with other ww users?

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Track

I find knowing points for shopping, eating out and foods I like simple with this tool. I also use the scan a great deal. I was disappointed a few days that I did not have access to the app. Luckily I’ve recovered my log in, I felt lost without it!

Love this app!!!

I don't know what I would do without this app!! It makes tracking so easy!! If I still had to write everything down I probably wouldn't have the successful weight loss I'm having! Love the ease and how which it us to find foods!! Thank you Weight Watchers!

Worlds best plan

The WW app makes keeping track of your daily, weekly and monthly progress. The ability to scan barcodes and get point values for so many food products is especially useful in making better choices.

Thank you, WW!

Love the app but has room to improve.

I love the app. But I wish I could search for items on a restaurant menu and take off some of the condiments for example and it calculate the sandwich plain or with no bun, etc... I also think there are too many steps to click to find your weight loss progress.

Works well but could be improved

The app is great for simple tracking and scanning products in the store, but it would be better if you had the ability to create recipes and download community recipes on the app

Digital?!

I’m going to lose 100lbs. The app is helpful as an encouraging accessory! I don’t use a computer-phone is as close as I come! It is pretty easy to use. That’s saying a lot because all I do is txt & some emails! So thank you for opening the world of information on line👍

WW app

I find the app very helpful. I have kept track for 4 years not always successful at losing but constantly aware of tracking. Usually able to find most items on it or ones added by other users.

Helps me make good choices

The WW app really puts things in perspective! I’ve lost 42 lbs so far and am a Lifetime member! I’m constantly scanning foods to see if they are “worth it”! You know how you look at your bank account app to see how your finances look, well, I look at the WW app to see how my health looks!

I love this app!!

I’ve been using it every day for over a year and a half and I still love it! So simple to always know or be able to find out point values of absolutely everything. Keeping track of what I eat is the key for me.... this app makes it easy. Thanks WW!

Love the app

I love the app. It’s so much easier and more convenient to track. I also add additional recipes all the time!

I only gave you 4 stars because it would be helpful if it would auto correct spelling, and allowed me to share recipes from my iPhone.

Good not great

The app has helped me lose over 25 pounds in under 4 months. I have been honest and tracked all my points as best I could. I wish the app would search my entries as a priority. Plus my wife and I are this journey together if I scan something or enter something I want to easily share with her. Add those capabilities for a great app.

Need Apple Watch improvement!

The app seems to work well and has a lot of features on it. I am a user of the Apple Watch and try to use the app on the watch but it tells me I need to unlock it first on the phone. It is unlocked. Our use my watch many times during the day without having my phone on me. I really wish she would fix this!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love scanning

The scanning part of the app makes it so easy to track your food. Super helpful. Just have to remember to track and be honest. The only thing better is if you could send me putting things in my mouth and make me track it.

Where’s the “Share” button

The app is pretty good. However, this newest version does not feature the “Share” option for members to share recipes. Having this feature would be very helpful when interacting with other WW Connect members. Please make this feature available!!!!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

I rave about the app

I’ve been doing either diet workshop or weight watchers since I was 15 years old. Well it’s gotten progressively better over the years I cannot believe how fantastic it is now. I literally tell people about it pretty actively particularly the app. It is so robust it’s unbelievable

A great way to share to share our weight challenges.

I ready enjoy having the Weight Watchers app. It has very help in talking to other people and reading about different things that help them to keep going on there journey to lose weight.

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

This ww app is a life saver! I just love it!!

It keeps me on track and healthy, I love that I can edit or create recipes. Easy to use. Also is a handy tool when I am at supermarket, because I could just scan food to see if it is worth or not spending my points on food.

Easy way to track points

I love how easy it easy to search any food - even the restaurant foods! Helps to make wise decisions. Love the weight tracker and other extras. Wish it was easier to select favorite foods - just as easy to type the food in regular part.

It's good, but improvements are possible.

This so is good, but still MFP is better. I do like the barcode scanner and it brings ups crowd sourced did, why can't standard searches include an option to show crowd sourced food. Also finding a faster way to insert recipes would rock. On MFP you can just give a URL and it scrapes it for a starting point for the recipe. WW also doesn't have a measurement tracker to teach NSV.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Can’t live without it!

Love this plan, love this program, love this app. At the touch of a button you can access anything you need. Look up points value of a food, scan an item at the grocery store, calculate a recipe. Don’t leave home without it.

Weight Watchers is the only thing that works for me!

I have been on and off WW many times, and I have found that it is the only thing that works for me. I'm ready to make this lifestyle change (again)! The app makes thing so much easier.

Awesome app really helps to stay on track

Love the ability to scan foods at grocery store to find out points. Also to create recipes to determine points plus access to great recipes track daily activities etc. it’s awesome in my opinion!

Excellent!

This app has been so instrumental in keeping me motivated. The success stories inspire me and connecting with other members who understand the journey of weight loss helps me to know that I’m not alone. These friends encourage me to keep going when I have my most challenging days! Thank you WW!

Life is better with my WW app!

Convenient, easy, helpful, fun! The wide variety of features makes following the plan, menu planning, eating out, finding support, getting healthy, snacking, indulging, fun and easy. I can’t think of anything I need for a successful WW experience that this app does not have.

Love the app, but fix the activity points

Great app! Makes WW very easy and accessible. My only complaint is that when it’s connected to apple health app, it doubles up your activity. For example, if you go for a run, it includes that AND the steps you took during the run, giving you an inaccurate Fit points calculation.

Improved over last WW App

I would like to see a water tracker feature and Macro nutrient summary page. App is easier to use than past version was and Freestyle is a reasonable program that It has been easier to live with. I’m never hungry on this WW program.

Keeps me on track!

I really appreciate this app! I can scan for points, have a workout “buddy” with Aaptiv, reach out to others with Connect, and have great recipes in the palm of my hand. I literally have WW with me 24/7. Support is right there all the time. Chat, also. What’s not to like?

Frustrated fan

Overall I love the app-but there are frustrating components-often those components get fixed only to reappear weeks later

However the one thing I hate it not being able to review recipes anymore

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great Update

You have definitely updated your app!! It seems to be moving more quickly, and I haven’t had it freeze on me lately.

I LOVE ALL of the updated activities as well as the expanded food list. Thanks for helping me try and stay on track!

Absolutely helpful

This app is amazing for helping me stay on track with WW. It tracks my points, tracks my weight, shows restaurant options and even has a coach to chat with if you have a problem. I don’t know if I would be as successful without this app.

Love the concept

Love the concept but the app has important features (think: recipes) hidden 1/2 down a page instead of having more sensible buttons. If it were easier to navigate and more intuitive it’d be much better. Overall still like it and it does what it’s supposed to

Weight Watchers

I have used this app for several years on and off. I think the recent improvements are terrific. Easy to use and they seem to be trying to maintain the best functions from the original while improving it.

Ww app needs checking off water and the five

I need to see water

I need to have ability to choose multiple and have most recently items on one screen

I need ability to copy meals from one date to another date

Should track fruits and vegetables

My cardiac dr still says Americans have the worst diet ever

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Weight Watchers app.

I've been in WW 3 months now and losing weight thanks to this easy tracking app. I love the scanning feature especially! I keep learning about more of its features. Love that I connected it with my Fitbit. Twenty pounds down and am tracking my way to my goal!

Gets faster once leaned

Took me a while to figure out all the different ways to track and save common items, but it’s getting more efficient the more use it. Definitely an improvement over paper tracking, imo.

Live your best life with WW!

I LOVE this app! It makes planning meals and even surprise trips out to eat easy to manage. With Connect I find support from others when I’m having a difficult time or when I have questions, it’s such a supportive community at your fingertips.

Susan4

Not happy with a part of this app. You can’t go back to the beginning to see what choices you made to help on the journey of healthy eating and exercising. You can only go back two months to look up those food choices. We as members pay a lot to be a part of WW and feel we should be able to see our whole journey!

Please consider fixing this about the apps faults.

Thank you

PS I did well in the beginning but went in the hospital for over six weeks. I love the meetings but was disappointed that I couldn’t go back to see my choices when I started to help me get back on track.

Susan Mennillo

Love my WW app

I love my WW app and freestyle! I love food so having the app at my fingertips helps me make the best choices without feeling deprived. I’ve been using the app for 7 weeks and I’m down 13 pounds. I’ve got 27 more pounds to go and I feel great about reaching my goal weight and maintaining a healthier lifestyle using the WW app!

11 years lifetime and this app is awesome!

I kept within 2 lbs for 11 years and using this app has helped me to stay on track and my weight has stabilized to where it should be and has stayed there since I started using it. Going on 4 weeks now!

Easy to use

I have been using the WW app for more than a year with great success. It makes tracking meals and logging my exercise (via Fitbit) so easy. This has helped me become more mindful of food and activity - a definite must when trying to be more healthy.

Keeping on track

I love the WW app because it keeps me on track with my eating. It is the best way for me to really be in charge of my food intake. The food point scanner is especially helpful when shopping. So happy that my daughter told me about this. Finally losing weight.

Skeptical about the food - it’s actually all about it

My couple of weeks on WW has taught me that my preconceptions were wrong! It’s not just about the exercise, it really is about the food, and especially the amounts of oil in addition to carbs. Thanks WW! Almost 10 pounds down in 2 weeks!

This app is amazing

The food tracker and point finder is a life saver! Having all the zero point foods easy to access is so helpful. I love the recipes and the ability to look up foods by restaurant. The point scanner is a LIFE SAVER!!!!!!! I also love the live chat and the ability to find a meeting on the go.

Life changing

I tried WW about ten years ago and it was a pain to track and ultimately I quit. This app makes it amazing! So much easier to track, especially with the ability to scan barcodes and track the food that way!

Most of it is fine

It’s functional, but seriously lacks in encouragement. I see a lot of folks struggling because they have no support and WW could help with consistent affirmations at every small milestone. At least every 5 to 10 lbs lost. I hit 50% of my goal loss. This should get a great job image. Nope. There was one when I lost 25lbs. I haven’t seen a thing since and I’ve lost 19 more since then.

Seems very buggy... so far

I hope this critique helps spur on some needed fixes. Even after following the WW “help” tab instructions I can’t find the food scanner. Also, after searching outside of the My Day section, it is very difficult to get back. Also, it seems to be a lot slower than the previous app. It seems that the app now is a hyperlink to a website instead of a standalone program. I’m not sure about that, but in either case it’s slower than before.

We thank you for taking the time to submit your feedback. Your bar code scanner can be found to the right your search bar on the "My Day" page. When you click on it, your camera should open for you to begin tracking. We will make sure to forward your comments on our app to the appropriate teams for review and consideration. Please email us at ResolutionSupport@weightwatchers.com if you continue to experience any trouble. We are committed to your success.

- Weight Watchers Customer Care-

Couldn’t Live Without It!!!

I did WW@Work a few years back before the app. The experience is night & day. Everything right at your fingertips- tracking/point values/personal progress/Connect.

Definitely a needed and valuable tool for this journey.

Raynell62

I have lost 25 pounds since joining .

I love this program because it works and are never hungry

So much food to eat . Tracking what you eat each day makes

It easier to see what you eat and tells you how to make this work. Great recipes.

5 Stars from me.

Disappointed with WW app

I NEVER review apps, but just wasted 20 bucks. Can sign in, but then app says I don’t have subscription (which I paid for and was notified already). If I follow button to subscribe, it says I’m already subscribed. I can’t log in because I’m not subscribed and I can’t subscribe because I’m subscribed. Can’t find contact email on site that I can access. Had to find resolution email on here. Hopefully they give me access or void transaction. I don’t want the hassle of disputing these charges.

Hello! We hope you have been able to access your Digital tools. If you are still experiencing trouble, please let us know. We are available to speak with you are ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Works well with their program

The WW program has been working well for me and the app mirrors the web page well.

Couple feature requests:

- allow app to write Weight to aApple Health

- allow us to copy a food item from a prior day to one of today’s meals

Normally happy, but very disappointed today

I love weight watchers and the app. Love the new community feature. But all day I’ve been having issues loading. I also add food but then says try again later only to find it was added multiple times. Then when I go in to delete the item in Dinner it says I haven’t tracked anything for dinner. So annoying.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care--

Love app

I’ve been on WW now and have lost 30 lbs! So happy with this app but I would like to add a suggestion. Is it possible to keep track of your daily protein intake? I need to keep a separate journal to keep track and would like to see if it’s possible to have some kind of journaling.

If only the website was as easy to use

A bit of a learning curve, mostly finding things, but I seriously do love this app.

My quibble with the website is that I think Connect should be as user friendly there as it is on the app.

Truly an amazing tool and community

Ive been on the WW program for 4 weeks now and find the app features and the social aspects of it to be an amazing support and encouragement for me. The tracking and recipe features are also well thought out and relatively simple to use.

Love this app

I have tried all kinds of diets and this is by far the easiest diet and app I have ever used. I am disabled and cannot get out. So having this app is just so incredibly wonderful!! Helps me stay on track and connect with others I have even lost weight!

Really like it!

I was a "paper tracker" all the way for years, and this year, I made a resolution to really give the app a serious try. So far, I love it, and don't want to go back to paper. My WW location had a free app class, so I attended, and it was so helpful to learn all the features. Give it a try!

Valuable tool

Every night I complete my day by calculating my points. This app makes it so easy. Of course there is a learning curve, but that is normal. You won’t be disappointed if you take the time to use this. It does not get any easier than this.

artsymomxxx

I like the WW app. It really is very intuitive. Just when I think it doesn’t have a function I need, if I search the app or ask someone, I usually find it. It’s a big help with tracking my daily food and points and helps to keep me “accountable”.

Pretty awesome

I have to say thank you for the chat. This is an amazing perk to members. Go to help and then chat and a real live person answers your question right then and there. Why

Only 4 stars, because there are some quirks that can throw you off your points. I found them last night and they helped me today

Great app

I really love the app and it is working well for me, but I just have one suggestion. I would love to have an “other” food entry that would allow me to add points for various foods consumed in small amounts through the day or at social events that can add up to a point or two.

So close to 5 stars!

I absolutely LOVE THIS APP! For tracking meals and grocery shopping it has made this process sooooo easy! In fact in my first week alone I have lost 10 lbs! The ONLY down side to this app is the tendency for the scanner to freeze up.... especially in the store under a lot of use. Other than that I’m absolutely in love!

Weight loss

I love this app, I do very well on it. This may be my third time using it and that is due to the fact that I “fall of the wagon” not long after I have reached my goal. One suggestion I might make is displaying micronutrients on it, in someway. I think showing the allowance of fat, protein, and fat, would be a great plus for this app and program.

Not the best

I recently joined weight watchers again and was excited to check out the app. But it’s a bit disappointing. It doesn’t offer much and they don’t have a recipe builder or much for point snack ideas. I wish they had a section of food recipes by points. So if you only had 2 points left for the day you could go to a 2 point section and get inspired.

Family sharing of meals/custom recipes

Love the app! Would be great if we could share our custom recipes or meals between family members. My partner and I both use the program and it would save us time if only one of us had to add our meal a night ;)

Very helpful app

I'm new to WW and the app is very helpful in choosing foods. I use it everyday. A couple of things I would like to see is a way to "favorite" items created by others for easy access and an area with info on how food points are assigned to items.

Makes tracking easy

I love this app. It's convenient and the scanner is the best feature on this. Food not found on the app can be added easily. Another great feature is the recipe builder in which your favorite recipes can be converted into point values per serving.

App is easy as Pie!

Having used the weight watcher program for 30 years, I can tell you that now that the app is the way to track, it has made life easier. There's no excuse now not to track your food and therefore you can keep up with what you're eating and stay on the program.

So very helpful as I go about my day

I really do like this app...they have addressed so many things and have made it much more intuitive which is helpful for everyone. Seeing categories for each meal speeds up the input process. I really like the scanning of barcodes...😊

Streamlines the whole process

Best app I've ever used....a lot of thought went into the design...my favorite part is the barcode scanner, although I've noticed some inconsistencies in the measurements among very similar products, particularly sliced, pre-wrapped cheeses...no biggie, though...I can plan a meal in the grocery aisles...

Love the WW app

Why? It’s user friendly! Everything is right there at your fingertips. You can access all you need on the front screen. It will take you places you didn’t know existed once you start looking up recipes and such!

This app does everything

I can’t think of anything more I’d need from the app - it covers everything. From food, restaurants, meditation, activity, tracking food intake, weight loss progress, interesting articles, thousands of recipes, etc.

Love the app

I love the app. I use it daily to track food and exercise. It really keeps me on track. Without it, you really don’t know how much you are eating. It’s so easy to use. In addition there are wonderful recipes and ways to connect with fellow weight watchers.

WW Mobile

I don't know what I would do without it. I am over 60. I have been a lifetime member for many, many years. I could not lose weight and keep it off on my own. With WW and the excellent assistance of WW Mobile App, I am keeping my weight off! It keeps me on track!

Healthy Living

I love the app! It is very user friendly to track either by just typing in, scanning, or looking up the restaurant. I love the options of looking at wellness points, or getting inspiration from Connect. I could not be in this journey without the app!

This really works.

After trying so many other diets and plans but always going back to the same results I have finally found something that really works and makes sense. It’s surprisingly easy.

Love My App.....

I don’t go to meetings.... I find the app to be amazing g for me.... always searing on it - checking in - read stories for inspiration.... Checking point when food shopping.... I might even be obsessed.....My struggle is real on keeping weight off and this app keeps me in check.... 😀

The best weight loss app out there!

So easy to use! Can scan products in the store and immediately see how many points each item is. So many zero points items available. Forty two pounds down and counting!

WW app

This is easy to use and access when at stores or restaurants. I use it all the time. I love that I get rewards for tracking too! So glad to see the water tracking part, it makes me aware of days when I might need to have more

Really good App

The WW App works pretty good. It makes it very easy to find and track your food and also track your sleep. With additional information on exercise, managing stress, and meal planning. Overall the app works well and is easy to use and follow. A very good and useful app!

Cumbersome

The weight watchers program works fine if you follow it. I have no issues with the program itself.

The app however is cumbersome, counter intuitive, and generally a pain, especially when planning meals.

Why do I have to save my plans as a separate action? Why can I only make one plan at a time? Why can I not share more than one recipe, let alone a whole plan, with other people who may also be using the app and living in the same house?

Who decided that logging out should carry a 50%chance that the plan will disappear and revert to a different version?

Why are user-generated recipes, which are often vague or unreproducable, not marked as such?

So many questions, not one good answer.

So easy to use

Love this app it keeps me on track and I love the scan option because when I’m looking at new things at the grocery store I can scan the barcode and know how many points the time is without guessing.

Activities

Until last summer, after a WW update, I was always able to select treadmill under the activities list using my iPhone or iPad. I can select treadmill for my activity on my iPad, but not on my iPhone. Can this please be fixed?

Hey there!

We just wanted to inform you that if you're not able to find "treadmill", we have some other options that you could use to substitute and receive the same FitPoints value.

Options include:

1. Walking

2. Running

3. Jog and Walk Combo

4. Walking On Incline

I love this app. It keeps me on track

As of today I have lost 72 pounds in less than 9 months. I don’t believe I could have done this without using this app. I highly recommend this app to help you make good food choices on your weight loss journey

In it for life

I absolutely love the app! As a lifetime member this is the best tool. It makes tracking so easy through out the day.I also love that I can pre plan my day and track my weight and see my progress. Also I love the restaurant list and the recipes too!

A game changer!

❤️This app is AMAZING! It makes it so easy to track what I eat to stay on program! And the recipes are delicious and the FitOn videos have something for everyone! I look forward to doing the various workouts- there are so many it NEVER gets boring! ❤️

Helpful

I have really enjoyed using the ww app but think it would be a great addition if I could upload a recipe to the app using the website address of the recipe provider. It would make the process of creating a recipe so much easier! Other than that I find the app very useful and enjoy using it!

Love it!

I love the accountability the app gives me by tracking everything. It’s also encouraging to see that you earn points for things like tracking food or activity points for just walking around your house doing chores.

Worst App

I recently joined WW again and was happy with it. I ended up losing my card and tried changing it online but it would not let me. It kept going to the app which had no setting for payment and billing. You guys need to change this. Now I cannot use the app anymore. Also the password reset email is not correct. It didn’t let me reset my password. All it said was “account recovery” which didn’t help me at all. So thanks for nothing. I’m never signing up again.

We are so sorry to hear that you are disappointed with the WW app experience. We would be more than happy to take a look at your account and see what options we have available for you.

Please email us at ResolutionSupport@ww.com and send us your WW username, email address associated with your account, zip code, and DOB. We look forward to assisting you. We look forward to hearing from you.

-- WW Customer Care

So easy to track, access to everything you need

The app is great. I love that it’s easy to track and navigate your wait time useful tools and information. The selection of prepopulated foods and variety of serving sizes puts the WW app far above others.

Love the app!

It is a very convenient way to stay accountable with others! I am very happy with the new ways of tracking sleep and tracking water. The graphs are a plus for me. I like graphs!! All-in-all, this app gets 5 stars! Also I have an online coach that tops everything!

Love this app!

WW and this app have made losing weight and getting fit basic arithmetic. The accountability (and seamless tech) have helped me lose 80#s and counting. I suspect the reason I have other computer issues is because all of the great tech minds are working on the WW app. Thank you.

WW App is critical to success

With out the app tracking would be something to tedious for me and I would not join WW. What would make the app much better is for it to show your total calories for the day and week as you add your meals and snacks. I don’t like the big banner to create a meal with what I have. Don’t make me have to see it

WW app on iPhone

Love the syncing with Apple health for fitness points. It would be better if that syncing button were at the top of the screen rather than having to scroll to the bottom (longer as the week goes on).

Love it!

I couldn’t keep up with my plan at all without this Ap!

It keeps me honest and not guessing!

I frequently look at this app because I forget what I’ve eaten and I need to be able to refer to the days that I did really well so I can repeat whatever I ate that day!

Need option to cancel reserved meeting seat

Please figure out a way to allow us to cancel our reserved in person meeting spots we signed up for if something comes up unexpectedly. I can’t cancel and I feel bad reserving a spot and Not showing up.

Thank you for your feedback. We apologize for your experience and the frustrations this has caused. Please know that we will pass this on to the proper teams for review. Best wishes on your wellness journey.

--WW Customer Care--

Obligation

I really appreciate the app because it makes me more aware of the need to pay constant attention to my goals and it helps me to consider my food choices more than I would if I didn’t have this tool right at my hand.

Easy

The app is much improved over a few years ago. Easier to use with tracking foods; connectivity to Apple Watch is much improved; love to exercise and mindfulness features. It’s now a one stop app. No need to have multiple apps to create a well rounded mind- body-spirit experience. Thank you.

Key to my health improvement

I would not be able to stay on track with my health goals without the WW app. It’s easy to use and comes with so many extras like free workouts, meditation, and a super supportive social media component. The app is half the key to success, a necessary complement to workshops.

Best app!

I especially love the scanning feature at the grocery store when picking foods. I like the positivity even when I gained .2 pounds… It keeps me on track and I’m not as afraid of gaining weight. I feel like I’ve been given the keys with this app to turn things around.

Amazing

If you have the self discipline, you can use the app and not go to the meetings! I’ve lost collectively 50+ pounds (25 when I first started and after having my baby another 30!). You NEED to be disciplined, but the app makes tracking points SO easy ❤️🙌🏻

Long time user, newly frustrated

I am attempting to find a resolution to a new issue I seem to be experiencing with fit points being repeatedly added to my weekly balance after refreshing. When I go to click “contact us” on the WW website I am served a page that says “oops” that page could be found. As someone who really counts their points up to the last minute this is really frustrating.

Nice on the go

Love the barcode. Weekly summary in front of you helps. If I were to add something it would be a more robust recipe library. I do find the coaching videos a little difficult to navigate. I have also only been using for a month.

Reserving workshops

Since WW opened with Covid safety we have to reserve our workshops. Every week we have to fill out the same information. Should be a way that the info could be saved. Only thing that would be different would be the day, date & time of the workshop. Other that the app is fine.

Thank you so much for taking the time to leave your feedback! It never goes unnoticed. If you continue to have these problems, please feel free to reach out to us at ResolutionSupport@ww.com. Let us know if you need any additional assistance!

-- WW Customer Care

Uncandi

Cool app. Started on January 25, 2021 and down almost 20 lbs. I am surprised that their data base has a lot of the foods I eat when I scan them for points. I have not experience any glitches or inaccurate information. The app has a forum for people to comment their stories, tips, and questions. Not bad for 15 bucks a month.

Amazing App

Has everything I need and then some! I’ve never had to wonder or worry about anything during my journey because I can come to the app and find all the answers I need. The support from fellow WWers and the coaches is always readily available. I love it!

WW Thank You!

This app has all the tools you need to help you get weight off and to get back into shape!!

And when you slide down a little bit, you will get the support you need to get back on track!

Weight Watchers is on your side to a better health !❤️

Weight Watchers App is Amazing

The App is easy to list items eaten. I can even put them down first and see if it’s worth eating and make a choice. The use of the scanner was amazing to get the points and be able to make choices at the grocery store .

Thank you!

I love this app! I actually just had a friend sign up! We are both lifetime members who let ourselves go but want and need to get back to where we should be. This pandemic has really been tough. But with the on line app it makes things wonderful!

Most Helpful

The WW app helps me stay on track each day especially this year when there were no in person meetings. Of course, I did better with both but during the CoVid shutdown, I was glad I had the app to track my meals!

WW app

Love the app. You used to have food categories for when you’re eating out. For example I would type in Chinese or Italian and most common foods from those ethnicities would be listed. Now it seems to not be there. Now it just lists restaurants

Weight watchers

Has everything I need, tracks my weight, my points, scans for points on every item in the grocery store. Has recipes, hints and motivational thoughts, conversations with current WW users, and every help you need on the mobile phone.

This program works...

Weight Watchers has been a very successful program for me and the app makes it all the easier!!! I have lost just over 150 pounds and maintained my lost for just over four years now. This program is awesome and real life!!!

Most Happy with app

I mostly love the WW app, it's been years since I followed WW, and I'm really liking the changes. I like that we get a choice for which plan to follow, 💚, 💙 or 💜. I am a digital 360 member, I like having the community support and love the Coach lives and groups. I love being able to create my own recipes and edit WW recipes.

Things I would like to see improved:

The water tracker, I wish it allowed for different size servings, I would like to see the water tracker sync with the Apple Health app, since I use another app to track water.

For the recipe builder, I would really like to be able to add an image of my recipe.

Running totals

Since I am diabetic and must count not only points but also carbs and protein, it sure would be helpful if there was a running total for these when you add a food.

Sometimes I have to stop, pull up each food and add the totals throughout the day to see where I am .

Even those without diabetes would benefit from this addition to you app. Thanks, Vicki

It Works!

The best thing that ever happened to me for losing weight.

I eat EVERYTHING I like just count the points

For it.

It really works down almost 50 lbs started mid October

Could never have done it on my own. What a fantastic coach I have have never missed s meeting she is so motivational

Love - add water tracking and make it better!

This app is easy to use. I especially like the scanner feature! Would love if you add water tracking. That’s where I often fall short - would be helpful for keeping me on track!

Never Been So Easy!

This app has all you need to find a brand new you! Or maybe, the old you that is hiding inside! Whichever it is, this is the key to the door of positive change. Easy, complete, science based for overall health. This one is the winner by far!

Great app

I’ve use the app for almost 2 months. And he found it fairly easy to get around and do what I needed and find what I needed to find. Weight watchers has been a great help in my current weight loss of over 42 pounds on the way to a weight loss goal of 102 pounds.

WW app is a useful tool

This is an easy to use app and is useful along with the WW program. There is a library of recipes, exercise videos, support groups and points finder. It makes tracking each day easy and you can see your progress.

Tracking keeps me on program

Love the WW so except wish more common foods came up more quickly when looking for something. I often have to keep scrolling down and hit “more” twice before finding a single ingredient food. I do love the suggestions to help keep you on program.

Functionality is missing with new update

Items that are impossible to find include the calculator to add foods as well as shopping. It really shouldn’t be hard to give you more money for WW food. Either put a search on the app or bring back the menu that lets us find the functionality we’ve been using for years. While new stuff is good, it’s never good to lose existing functionality.

Wwdebra2020

I love the WW app. It helps me to be accountable for my choices of what I eat. It makes it easy to find better choices. You can eat healthy food and fit in some treats. The longer you use the app. the easier it gets to make lifestyle changes.

Great App

I have really loved using this app. I have easy access to my food journal and I have been able to find most foods I eat. The barcode scanner is a big help when I can't find a food item. I would recommend this to others.

Food Tracking

The ability to select a food previously tracked from that day & use it on another day without moving it from the previous day is needed. I know sometimes foods show in the frequently tracked foods but the need to track the food again my occur inconsistent with that automatic trigger.

Wonderful App

It’s been such a treat to have all the points-counting, recipes, encouragement, member posts, exercise videos and audio ALL at my fingertips during this journey to a new me!!! The app is super and I thank you for all you do to help us out here with our weight challenges!

Easiest program ever

I’ve tried curves, Susan powder (don’t know if anyone remembers her) and no carb.

By far, this program was easy to stay on. I didn’t have to deprive myself of anything! Not even pizza....bonus!!!

I am maintaining my weight now. And so you know, it’s my high school weight!

Thank you WW

Brilliant Way to Track

This app has made tracking so easy, which in turn makes me more successful. If you follow the WW program use this app and make your life do much easier - everything you need to be successful is at your fingertips.

Too much junk in the way

There is too much stuff in the way.

When I want to enter my weight each week I do NOT want to evaluate. I know exactly what I did right and what needs improvement. I want to enter weight and be done.

When I go to enter a food in the search box the “Whats in My Fridge?” is in the way. The screen keeps moving up and down and is very annoying. That needs a home somewhere else that is not in the way.

Also the banner at the top where the barcode scanner is, the meal plan tab could be down further in the row. It would be nice to have the scanner and calculator available immediately and not have to go searching for it.

WW is trying to do too much and the app is suffering. It is not quick and easy as it used to be.

Love WW App

This App helped me lose over 20 lbs... The lightest I've been since my younger days. 145 down to 123! The MAIN KEY is CONTINUE TO TRACK... Lately I've been lacking in tracking my weight and now back on it. You think you can handle it yourself but a little here a little there adds up SO THANK U WW FOR THIS APP...♥️🙏

Easy to use

I use it in the grocery store. Amazing how one item will have more points than the same item with different brand. I also like the create recipe so I can use my own favorite recipes and amend a bit to fit the plan.

Loving the app

I really didn’t think I would like the app because, when I was on WW before the in person interaction was one of my highlights of the program. However, the app is so convenient, keeps me on my game and the barcode feature is the ABSOLUTE best!

Stop second guessing yourself

This app has changed me and my husbands life. WW is a tool to a new way of life, that’s healthier and happier but still includes all your favorite foods. The app itself is user friendly and WW is working to update and adjust all the time. You can do it!

This app changed my life

I absolutely love weight watchers app. It provides you with everything you can imagine to lead a healthy lifestyle from mindfulness, recipes, exercise, and even a platform of support amongst the other weight watchers users. This app and community helped me to teach me best self.

Tracking is the Key

This WW App keeps me grounded when I start to stray away from tracking. Once I get back on course I personally do much better with realizing where I’m going wrong with my food/beverage choices and what works when correcting my eating and drinking decisions.

I like knowing the specific points per food

I can plan my eating day better with the points. Also, having the nutritional information is something I can use to take to my diabetes doctor.

There are many good recipes that inspire me robcreate my own!

Needs Better User Interface

The WW app has lots of useful information, helpful hints, community support, and valuable tracking tools.

However, I have two major complaints where the app is not user friendly.

1. Inputting/creating recipes: why can’t I import a recipe from a blog like SkinnyTaste into my WW recipe file? I can import recipes easily into the Paprika app.

2. Adding/creating recipes is frustrating: when I search for a particular ingredient, I have to hunt trough a list of items that are brand heavy. Several brands of prepared dishes show up way before I find onions, rice, or some other ingredient. I want to add an onion to my recipe, not Pandera’s onion soup. Why is the app so brand specific?

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

So easy to track everything!

This is 1 of the best apps on my phone. Very user friendly. Comprehensive, not just about weight. The tracking of activities and the connect parts are both inspiring. Well done to the designers of the WE app!!

Modern convenience features lacking

My biggest complaint with this app is the inability to import recipes using photos or websites. That issue could also be alleviated by expanding its food database to include more meal delivery services like HelloFresh. To be fair, Blue Apron data appears to be available but more of the major services should ideally be added.

Thank you so much for your feedback! We will definitely be forwarding your concerns to the appropriate department. Our focus is to create tools that make building Healthy Habits easier. We will continue to ensure that we are creating an intuitive app experience that is accessible as possible for our WW family. We are wishing you success on your wellness journey!

-- WW Customer Care

Love it! My daily meal companion!

This is my 5th or is it my 6th round with WW. I am determined to make it stick this time. There have been many improvements with this app since my last review. Keep up the good work! I look forward to making goal and beyond with this WW app in my hand.❤️❤️👍👍

Easy tracking

Very easy for the simple things like tracking and searching basic points.

I would love to see better better search on recipes. I’ve had friends put in their recipes and I can’t find them even though I have an exact name.

Love Connect. A great social support group.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Weight Watchers app is magic.

I used the app, lost the weight, decided I didn’t need it anymore and went back to my bad habits so I got back on and like magic my eating got better and I started losing again. I have never seen anything like it. It really works.

Fiton

I like this part of the app but most of the exercises involve getting on the floor. For some of us this is not possible (or the getting up part). We want to move and like the app going into our activity points but need a workout without the floor.

Great Tool!!

WW App is amazing. You can track food, read articles, find recipes and more. You can even connect your Fitbit to the WW App so your exercise automatically updates. Easy to use after you get to know the app. Overwhelming at first but a great tool for weight loss!

WW app

The only thing I do not like about the app is the fact that when I open to use, it is constantly asking me how much I like the app. It’s like the app is a 12 year old kid who is constantly asking their friends if they like them. How much love do you really need?

Makes it easy!

This app makes doing WW much easier than before. It can automatically pull activity info, scanning food for tracking, and so much more! It is all at your fingertips and really removes all the excuses for getting going. Great app!

Love the app, could use a meal tracking reminder

I really love the WW app and have been using it for over a year. I’ve seen some progress but do think my consistency would improve immensely if there was a notification to remind you to log your meals.

I love not guessing what points food is.

In the past I was wrong many times on food choices.

I love going grocery shopping and being able to choose what’s right. Plus many times in a restaurant my choices were wrong!

Needs improvement

App is still hard to navigate, constantly searching to see where things that I need are hidden. The restaurant guide is a joke; things are either, not listed or points are given for entire meal vs breakdown of foods.

Whoever works in IT needs to at least read, Computers for Dummies

We appreciate your comments and feedback. We apologize for any inconvenience you have endured with our app. We will be forwarding your feedback to the appropriate entities for further review on the layout of our features and the foods listed when tracking. We wish you the best success.

-Weight Watchers Customer Care-

WW App Makes It So East to Track

The WW app makes it so easy to track my daily points. Also, the recipes offered are fantastic. I love entering a single food in the search and finding recipe options with all the WW points right there. It’s literally my favorite thing about the app!

Love it

I really love using the WW app. At first I thought that I would be intimidated by the app, but, no way! Tracking is easy, product scanner is an awesome tool to use when shopping. The recipe creator is great as is the restaurant finder with points value. And the biggest bonus is I an losing weight! Thank you WW.

Ease of Use

The WW App offers no excuses for NOT tracking food, activity, sleep or water. The search options are robust, the text/number manipulation tools are fast. It has also been helpful to read and comment on member posts on Connect. It’s an excellent tool.

Love WW and love the App. Keeps me on track!

I love WW and I really love the app! It keeps me tracking with so many food options available. I love the recipes and ideas and my favorite part is the WW community where I can get support, share recipes and see others’ success and hardships! Helps me so much!

Best Tool!

Love the app especially the scan bar...I'm all over the store! Previously used paper to track, look up points, etc. having the app I look forward to tracking and no longer have to carry my tracker, dine out companion, or calculator!

I love Weight Watchers!

The app is so fantastic! I feel so inspired by everyone’s journeys. It means so much to me to have support from other people while I’m on my journey. 💜

The app is very easy to use. It’s very easy to connect with people.

Smart points are great! I feel very positive about the program.

WW App

The WW App is the main reason why I have stayed at goal weight for almost three years - a miracle for someone who started Weight Watchers close to 20 times during my adult life before finally reaching my goal weight. With any changes made to WW due to the pandemic, please don’t ever take away the WW App!!!!!

Glitch

Not sure if it’s just my phone but when I type a food in the food bar random things come up. Not even close to what I type. I have to close out and go back in and cross my fingers that it will work.

Love it must have to lose weight!!

I love it so much!!. Everywhere I go I'm able to use my scanner and it can easily tell me how much points an item is and because if that I use it everyday. I've been using if for 2 weeks now and Ive already lost 5 pounds.

Easy to use and helps keep me on track

Makes it easy to track my intake of food, most items are listed, and the ability to scan a barcode makes it even easier. Well done.

WW Mobile helps me stick to my program

This neat little app has your points, food and activity tracking all at your fingertip. You can connect with the community, search recipes and exercises, and feel secure that you are on the path to health .

Great functionality

Easy to use and search. I wish it would default to find foods you’ve recently tracked. Also would like option to copy meals over from day to day. Love the integration with Fitbit and amazing social component. It’s worth the $$$ to be sure.

This a wonderful app

I been on WW for 9 months and it has great healthy recipes...It helps keep me focused on healthy lifestyle. I restart the program today because I had gain weight with caring for my elderly parents plus lack of support from siblings..my Doctor said I need to take myself ,

My road map to weight loss

I have loved the WW app as I have been using it for the last 9 months. My schedule isn’t conducive to attending meetings and I was skeptical that this would work for me but. I’m a competitive person so it’s been perfect for my 40 lb weight loss and maintenance.

Good App, but...

Good App but I find some of the point values for what should be “Zero Point Foods” are showing up as points. Maybe I am wrong, but I thought Fat Free Refried Beans were “Zero”, but when I Scan the Rosarita brand, they come up as 3 points/serving. (not the only brand/food I have found this with)

The app

This is the umpteenth time I joined WW since 1969, but this time the app seems to be making the difference plus so many free foods. I’ve tried a number of low point recipes and we have really liked them. My husband is losing too. So it is a win, win.

My Accountability

This app keeps me honest and accountable every day. I have been on maintenance for over a year and it is amazing how bad food choices can add up. I still have all foods but now know how to fit them into my daily intake. Feeling great at 68 and grateful for this wonderful tool!!

So easy to lose weight using this app!

This app makes it so easy to keep track of what I’m eating and this helps me be mindful of what my goals are! There are also great tools like recipes, mindfulness training, and a whole community built right in to keep me motivated!

App itself

The App it’s self is really good but I cannot get it to keep my starting weight. Each weigh in when I change it it changes my start weight which I wish it didn’t do that. I wish it would show each weekly weight.

App is easy to use

App is easy to use to track most foods and syncs with Apple Health so that is helpful. I just wish that you could create a shopping list from recipes to make grocery shopping easier. Or creating meal plans would be even better! With filters for unwanted ingredients and allergens.

Fantastic plan!!!!!!

This is by far the easiest way I’ve ever tried to lose weight. Every week the scale goes down. Stick to it and you will see results. Also it’s teaching me a lot about how wrong I was eating...about 8 weeks since my start and down 17 lbs. 🤗

Things I’m missing

While it works fine for WW points, I would like to also track macros and numbers of fruits and vegetables. And this is the third app in which I have had to build recipes - which I use far more than bar coded foods. Maybe someday.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

My saving grace

I Love this app it keeps me on track love the recipes the inspiration that is given on a daily basis love it all all the listing of different foods it’s just wonderful for me it makes me stay on track I can get questions answered if needed and great coaching from others

Love it

I love everything about this app. Tge barcode scanner is so user friendly and helps me to keep on track. I also love having access to recipes.

This fits my lifestyle perfectly and syncing with my Fitbit allows me to use a few extra points

Stressed

I’ve bought a subscription and every single time I try to sign in it tells me I don’t and to pick a plan. When I go to pick the plan (again) it pops up that I already HAVE a subscription. I go through this over and over. I’ve deleted the app and reinstalled and restarted my phone and you name it. Why can’t I use this now that I’ve PAID for it???

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com or contact 1-800-651-6000 for immediate assistance. We look forward to hearing from you.

--WW Customer Care—

Tracking works

Like the barcode scanner, points calculator. Keeps me on track.

One area for improvement is that it’s easy to put food down for the wrong day. Backing out of a mistake like that is kind of a pain.

I like the shortcut for frequent meals, but it would be nice if it entered the meal as components so one might make minor adjustments.

Love weight watchers!!

The application has something for everyone. I love the recipes and the easy way to track what you are eating. There are great articles, meditation and exercise apps. Tracking your weight and activity is easy. It’s just a fabulous program!!

New user

It’s a little hard to figure out and not user friendly but does a lot after you figure it out. I’m getting better at it. Still have not figured out the connection part—too frustrating.

Fun to Use

I am a returning WW user. I used the app about 4 years ago. I love it even more now. I love the scanner, the “community” of users that create the food points, the syncing of my Apple Watch step counter and the lay out. It’s fun and easy to use after a few days of tracking.

Happy Now

I really hated the changes you made over a year ago. I cancelled my account. When I saw that you had options on which plan to use I thought I would give it a chance. I feel like I’m back on the plan I originally liked. Good job

Easy to navigate

Love the convenience of the app, easy to use. Though would like to see a search feature in Connect and a way to access all the info that is available on the website.

Easy to use after you learn it

This is the first time I have been successful using WW. I usually get discouraged and quit. Doing WW online only makes me accountable to myself and that has helped. The food and activity tracker is great and the support of the Connect group is fabulous.

WW app

The app makes WW so easy to track my points and to Connect with other members for encouragement and support. It is great to be able to scan barcodes in the store to see if they work for me. And the recipes are varied and numerous. The only thing missing is a water tracker. It would be great to have it tied to wellness points for a bit of incentive.

My journey just started

Truly love this app. As I just join on

Saturday but use daily. So important, as I plan my meals with it . At grocery store , just keeping me focused. Learning each day to make the right choices when planning meal.

I know this will help me loss the weight and get off medications. MC

Even at 74 it works!

The last 6 years of my husband’s life were very difficult; I didn’t care about anything but him. After 5 years of being alone, I began to care again and so far it’s a 53 pound loss. Thus program is not hard.

Sharing please

I have been using the WW app for 5 months. My husband also uses the WW app. We are “friends” in the Connect program, and have been helping each other on our weight loss journey. Being able to share recipes between friends/members who follow each other, would be VERY beneficial.

Give it a try!!

I love weight watchers! This new version is amazing with its new features. Hundreds of restaurants to choose from with full menus listed, the barcode option with most items already input so you don’t have to calculate the points value!! LOVE!!!

Love it!!

Update: please return functionality to the app for use on Apple Watch! It was so convenient to keep track on my watch which I always wear instead of having to make sure I have my phone.

Love love love it. So easy to use and easy to stay on track.

I would love to see more restaurants such as Texas Roadhouse on the app.

Life saver

If not for the availability of this app, it would not allowed my journey to take place or continue. I use the app faithfully no matter what points I consume and it has allowed me to lose 23 pounds where it has been a struggle any other way! Thank you for the app!!

Great tool for doing the program.

Great help to using program. Love scanner to look up items. I like the articles to read tips, connect section to follow others. Sometimes I’m just reading things in the app while doing my treadmill time.

Please allow oz and g for recipes

Love that I can add my own recipe but I have to guess how many servings I have. When I have a pot of chili I’m not sure how many servings that makes. I wish it gave the option to give total ounces or grams, and then I could weigh out my portions to see the smart points value.

Otherwise, this app and program is awesome!!

User friendly

This is a wonderful guide on the journey of healthy eating. The blogs give encouragement. The scanner helps me make better food choices while shopping . The point system keeps me focused and keeps me from getting discouraged with my food choices.

I love it.

barcode scanning

The ease of scanning barcodes @ the grocery store facilities rapid food selection! One can compare two different brands in seconds to determine which brand has less points. Very helpful especially in the first few months of the diet.🌹🥀

Best app

Out of all the app I have used this is by far the best that I have used and have had continue success with. I have lost the weight I need to lose and have maintained without an issue. I only wish I could use this app at a discounted price for maintenance. Thank you WW❤️

Why I love this app!

It gives simple enough guidance which I believe makes easy to stay steady on course. However, there is a lot more to learn about the many different skills one can use to be more successful staying the course. I’m not very technologically savvy.

Dieting made easier

I love this app it is great! It gives you in-site on what you are doing. Also you can record your activity levels. I have struggled with my weight and weight watchers program has made it much easier for me I don’t feel like I am dieting. Just living a different way. Thank you Patricia Spangler

Easiest version yet!

I love the weight watchers program and the ability to track wherever I go. My husband and friends use the fitness pal and that works well for them but I think this app helps to teach you better eating habits. And that works for me.

Love the WW APP!!

The WW APP makes losing weight easier than ever before! I love being able to track my points, check food items to see how many points they are and using the restaurant tracker all on my phone! Keep adding pointers, recipes and activity coaches!

Very user friendly!

I love that so many restaurants are included in the points database. The app is very user friendly and Connect (WW Community/basically WW Facebook) is at your fingertips! Tracking food, exercise, and weekly weigh ins is easy and I love to see my progress going forward.

I love the WW App!!!

I love this app!! It makes healthy eating and loosing weight so much easier! My favorite parts of the app are: connect, the barcode scanner and pairing to my Apple Watch to track my fitness points!!! I recommend this app to anyone who wants to live a healthy life style or wants to loose weight!!!

Weight loss

I love this app it makes it so easy to lose weight. The recipes are good . I was afraid they would be bland . I’ve lost 50 lbs and feel fabulous . I thought that once you reached your goal that I would not be charged monthly. My goal was. Originally 30 pounds.

Thank you

Ginny Rezzonico

Review for WW

I have lost 57 lbs since December! I love the app—helps to keep me accountable.

I love the availability of coaches to answer questions. You have made this program so easy to make the necessary life changes to achieve success! With very little pain😉 I don’t even feel deprived🤗

Thank you so much♥️

Does the job

The app works exactly as it needs too. Only complaint is my tracker steps are lost in the activity points after 6 days. Wish it could get all the way through to the end of the week.

The App makes success easy

I’m amazed at how easy it is to track points with the favorites, scanner, recipes and restaurants. Staying within my points and entering all my food has helped my weight drop. Synching my Fitbit activity has improved my strength. I love this app.

Cliche? Yup! But life changing!

This app is life changing, and with the risk of sounding crass, it’s idiot proof. You can look up recipes, restaurants, and scan at the grocery store, all to determine the point value of what you’ll eventually ingest. You’re literally set up for success. Thanks for a great app, and program. Thank you WW!

Great self investment

For so long I went back and forth on whether or not to make the WW jump. One month down and 16 pounds down and I say it’s the best thing I have ever done for myself. The app is so helpful and user friendly. There are no more excuses and putting yourself on the back burner.

Love this ap

I really like this ap. It is super easy to use. Love scanning things at the grocery. I wish the site offered more space for favorites but the items come up when I type them in. Missing some of the restaurants I like but can improvise.

LOVE !!

This App sure is easy to maneuver and has such great access to, fitness, meditation, recipes, people to connect with and someone to ask questions if need be !! One thing I would add to the app is a place to put down water consumption for the day !!! Thank you for all you do !!

Annoying

It would be nice if you could choose items you had the day before and use the same in your current day with out having to look up again and re calculate

Awesome app

I love this app! It really helps me keep track of what I’m eating, my exercise, and it really keeps me connected with other people on WW. It’s wonderful to hear positive things that people are doing, as well as being able to give comfort if they’re having a hard time. Thanks, WW!

This is fun

This is so easy it’s gotta work. I love how easy this is to scan and track points... it’s actually fun!!! It makes finding the foods and making the choice of what I want to eat almost like a a game... I wander through the grocery aisles scanning everything lol. I absolutely love it💜

WW App.

I have been doing weight watchers for 7 months and I have lost 48 pounds. Using the app is by far the easiest way to stay on program. I have used WW before and found it a little frustrating in the past. Not so with the WW app. Great job to the whole team at weight watchers.

Life changing

I’m just a couple short months I am 30 pound down. This program and app has literally been a life saver for me. It’s easy to use keeps me on track accountable lots of support and direction through out. It works if you work it.

Office/Parts Manager

I would’ve never done WW without the app, but the app made it a diet I could do! I’ve lost about 30 pounds so far and made it through the winter without gaining. Thank you WW for coming up with this app and my husband thanks you. I’m on my way to losing 10 more pounds. 😃

Love the App

I find the App pretty amazing! I can pretrack a dinner out or check for a recipe with the food I have available. I’ve had difficulty cashing my Wellness Wins so I need to check with my studio coach.

I enjoy the different groups on Connect. There are some very supportive and caring people on there! Thanks!

Love it!!

The app makes it easy to track & is a great motivator. I use it several times a day to track, check points, get recipes & see what the community has to say. Always use it to look up the points when shopping.

WW

I don’t love the App. However, the more I learn about it the better it gets. Struggling non geek. The app is good and I do like it. Thank you

#2. I don’t spend enough time using my phone or computer to take advantage of this whole Weight Watchers online system. My wife likes and uses The WW App

So easy to use!

I love how easy the app is. I use the barcode scanner constantly. The only thing I would like to see different would be the recipes of the week. I would like those to change daily instead. But I also love it as is.

I love the app

This app makes it so easy for me to stay on top of my weight loss goals. I scan everything I eat. I don’t have to write down my points or my food. I will continue to use this app all the way through my weight loss and after!

Tracking made easy

Love how easy it is to track my points and the huge database of individual products that are is available. Would really love a way to track my water everyday a,d would love to see this added to the app.

Only one criticism

There should be a share recipe option. For every recipe I or my mother have created we have to enter it into our phones twice. It would be nice if we could share between each other or even other members at meetings.

I love this app

This app is great. It’s so easy to keep track of your points and your food. If you don’t know the number of points on something, you can just scan the barcode. There are many easy recipes, too. I have lost 20 pounds and I love Weight Watchers!

Such a simple way of tracking everything

I love this app. Makes it so much easier to track everything and great recipes. Enjoying the contacts and able to get encouragement and receive it. Keep up the good work

Easy & fun to use

Easily track food, & it’s fun to scan foods at the store & see what’s the better choice for your points. App has lots of restaurants & foods already listed so all you need to do is click & enter.

Much easier than previous versions 😀

Tracking

I love this app! I have no problem tracking my points and looking up restaurant menus before I even go. I love the recipe ideas that they share and the different age groups you can join! I went to the app class today and Heather was so much help!

Scanner

Never shop without using the scanner on the app. It has helped me purchase things that weren’t near as many points as I thought and it has helped me NOT purchase items that were much higher than I would have imagined.

WW is the Bomb!

I am a WW member who remembers the days before the App! So the App has made my journey so much simpler and easier. Love the barcode scanner and recipe builder, can’t get enough! Well and let’s not forget Connect, this is where my inspiration come from ... those people that are on the same journey as I am!

WW etools

This app makes it so easy to track my food, healthy choices, & activity. There are so many extra features which also helps keep me focused so I can meet my goal weight. It is well worth it!!

I would like a place to keep track of water intake.

Penn Medicine Outpatient Services Driver

App is great! I use it everywhere I go - restaurants, the grocery store and even family and friend's homes. I find the tips on how to manage spaces and making better routines very helpful. I do wish that the restaurant section covered more of a variety of restaurant chains on the east coast.

Great app!

The recipe calculator could be improved, though. It’s too easy to exit before you are finished and if you do, you lose what you entered and have to start over. It should have some kind of auto save feature to prevent that.

The app make weight watchers easy!

I love using the app because it makes tracking my food so easy. The only reason I gave it 4 stars is I noticed the scanning feature tends to be inaccurate. I have scanned products then put the nutrition info in the calculator and there is often a 1-2 point difference.

Healthy Pleasure!

Using the WW App is so easy and helps me stay on track. As a long time WW member, I resisted using the App for a while. I was so happy when I finally did! It has it all: tracking, helpful hints, recipes and most importantly, support from others who are traveling the same journey.

What is one serving?

I do love using the WW app but sometimes have to guess what one serving is. Please spell it out for each item mentioned. I also agree with one person who requested that all serving options be given so we can be more accurate in calculating points.

I LOVE the WW App

I have been using the Weight Watchers App for 4 1/2 months now and lost 32 pounds. I use it faithfully! It really helps me make great choices especially in the evening when I have tendency to not make great choices. I don’t ever post and just wanted to say thanks WW for the great program you offer! 😀

Michelle

Great app

Makes looking up points and tracking efficient. The convenience makes a night and day difference in the following the program. I wish it had the option like fitnesspal to import recipes but otherwise I love it.

Helps me stay on track!

Are use this app every day to record what I eat, record activity, read the articles that always give me great tips, and to create recipes of my own that I can then store. Makes counting smart points a breeze! Database of foods is awesome, too!

Some of the free nutrition apps are better than this one

I’m not sure who is rating this app so highly. I have used MyFitnessPal which is a free app to track calories and it has significantly more foods and it easier to use, doesn’t lock up barcode scanner always works. I like the weight watchers diet but this app is not that great. For something I actually have to pay for to use this app should work way better than it does

We appreciate the time you have taken to submit your feedback. We are always looking for ways to improve member experience. Hearing first-hand from our members helps a lot! Please don't hesitate to submit your suggestions for our app program. We are here for you! Best wishes on your continued journey.

-Weight Watchers Customer Care-

Access

I have had trouble with the scan access while grocery shopping about a month ago, but it worked well yesterday when I was shopping. It is the best app to help when looking for new foods to try.

I love this app

There’s a lot of information on the internet on how to lose weight but I believe for me Weight Watchers gets it right. The app makes it easy to track my points on the go. Whether I’m at the ball game with friends or leaving the gym after a workout my WW app is there🙌🏿🙌🏿👍🏿👍🏿💪🏿💪🏿✊🏿✊🏿👏🏿👏🏿🙏🏿🙏🏿

It means a great deal to know you are liking our plan and our app! We are committed to your success and are always here if you ever need any assistance along the way. Best wishes!

-Weight Watchers Customer Care-

Can’t see points on Apple Watch 4

I love the WW app on my IPhone, but I can’t get the ww app on my apple watch 4 to display point values. When I open the app on my watch all the point values show —. I got it to work briefly by uninstalling and reinstalling the app on my watch, but the next day it stopped displaying the points and hasn’t worked since. I am disappointed. I really want this to work.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Choose multiple items

I only have one issue with this app. I cannot see or differentiate the color of blue and gray when I star an item as favorite. If that could be clear when not stated or a different color when starred. I appreciate how wonderful and needed this app is to us weight watchers members. Thank You

Staying on track

The WW app is easy to use and track your day. I love reading all the posts on connect for new recipes and inspiration. The restaurant database is extremely helpful to stay on track and still enjoy eating out with family.

Love this app.... But

This app works very well I enjoy using it to track my food and activities. Just wish when you pulled up a restaurant it was more user friendly where you could check all items then save them to your journal.

I love this

The accountability is so much easier with the app. Recipes are helpful and laid out well. I did have trouble at first understanding the program from the app but go on web site or there are intro instructions that I did not find until later.

WW

This app is a monumental aid to a healthy lifestyle. In the world off WW it is invaluable for logging everything from activities to food and drinks I consume. I’ve lost nearly 100 pounds and this app is a cornerstone of my efforts. I suggest you use it and along with the WW lifestyle you will change your life for the better. .

Easy way to stay on track!

I really love this new app of Weight Watchers. It's easy to keep track of my food, activity, and weight. I've been much more successful on the program because of the easy accessibility to all the tools that keep me accountable.

WW APP Helps All

WW App helps me as new comer begin my program of evaluating what works for me in food and activities. It also helps more experienced WW folks because it is updated with new recipes and restaurants and ideas consistently. It’s a great tool if information and encouragement. It’s got my back!

Simple effective needs one or two tweaks

First week with the app. It is simple like the points system like it better than a lot of trackers out there. 3things I think would push me to 5 stars. Water tracking, better device integration , start up video for new users. If you are doing WW this is essential.

WeightWatchers App

WW has such great online apps for making following and sticking to the plan super easy! They have it all! I love being able to plan out my meals for the day, look up restaurants in advance so I can stick to my plan, and best of all, I’m losing weight! That says it all!!

Love the WW app!

I love being able to scan products at home or while grocery shopping. And the restaurant portion of the app is great because I can check in advance of going there what is worth the points and what isn’t (helps me stay strong when ordering)

So easy!

I did WW years ago - success required constant planning and tracking. The plan is far easier now and this app is the best ever! The scan and track feature with portion toggle is fabulous, both for daily point count and as a shopping tool. Love it!

Don’t waste your money

Unintuitive, does not search easily. Can not enter more than one letter at a time without having to click on the search field after each letter. WW has terrible support who don’t understand the issues with their apps instead they try to show you the lame features offered like restaurant search which doesn’t include half the restaurants found on free apps like Lose it. Can not believe I’m paying a monthly fee for an inadequate app and nothing more.

Great Weight Loss Tool

I love this app. It is very easy to use and has a huge database of foods. I love the way it knows what you may eat and how the app gets trained the more you use it.

I would prefer a writing area added to the app to jot down feelings, events, etc. especially for days when you go over on your Smart points.

WiFi must not practical

This app is great when I’m on WiFi. But WHY does it only work on WIFI. if I’m out and about trying to track my points and have to wait for a WiFi connection It’s not really practical. Some places have WiFi but not all which makes it difficult to keep track.

Great app, needs to synch better with fitbit

Overall it’s a great app. Tracking with the app is easy, and I attribute the success of the program to the app. The only thing that needs improvement is the synching with fitbit. Sometimes I have to refresh a few times for my fit points to finally show up.

Connect Needs Updating

Would like to be able to zoom in on photos posted on Connect. Also, make it possible to start a post and navigate away and come back without losing what you've typed.

I would also like to be able to track water

Love the app! Easy to use!

This has been a great addition to the Weight watcher program. I have found it has been greatly improved over the years. The scanner is great. We really have no excuse not to track anymore with this important tool.

Like it

I like the app. I really like all the new 0 point foods. However, I think it should have been launched earlier or later than what it was. The holidays are hard for anyone, but add to that new food values and a drop in points and it was very hard to track.

Best plan ever

I love this plan. I have been on several of your other plans in the past. The menu is easy to follow, the program beats all. Weight watchers lets you cut out all of the crazy diets and let’s you enjoy eating all the right foods and making you accountable. Love you guys.

Juanita

Mostly good

The food data base has increased a lot which is very helpful. I love the barcode scanner when I’m grocery shopping. My only complain is that I wish the app would show your your nutritional/macros at the end of the day. I’d love to see a better picture of nutritional values I’ve eaten during the day, similar to My Fitness Pal.

Activity

It is not that easy to enter exercise. Every time I would enter activity for the current day, it would wipe out the previous day. I did however, figure it out. It needs to be a little more user friendly, activity wise.

I love the weight watchers app.

It is so easy to track everything that goes in my mouth. Have all favorites so just click and I’m done. Love reading connect. Really keeps me motivated and I can ask questions and get answers from people that understand.

WW App

I love the app, would love the data base to continue expanding. I don’t find all of the foods and restaurants I use but at least I can scan. I can look at the restaurant nutrition info I need from the internet and enter the meal. So what it doesn’t cover, it is easy to get many times.

Great except hard to find your favorites

Makes tracking food easy, and the recipes are great. Really like the filtering by dietary preferences. I would have given it five stars except there seems to be no obvious way to find your favorites from the phone app. It’s easier from the iPad or non-mobile version.

Worth every penny.

The Weight Watchers plan and App are great! Easy to use app. Easy to follow recipes and diet plan. I went from 220 to 198 in just 5 weeks and it was easy.

I highly recommend purchasing this.

10 more pounds to go and I’m sure I’ll get there with the help of Weight Watchers.

Love, Love, Love it!

One thing that bugs me is that it feels it takes forever to open the app. I’m just impatient.

Always could have more restaurants, even the Mom/Pop restaurants.

Once in the restaurant of choice it would be nice if I could search for food items.

Needs "keep me signed in" option

I use this app everyday. I track my food and activity while I work my plan. I used to love the app.

The app is now requiring me to sign in about 5-6 times per day. It is really annoying. Please fix this. Aside from my bank, I cannot think of another app that requires a sign in almost every time you access it.

Use it to lose it

If you actually use the features of the app, then you will actually work the plan and lose the weight! This app makes eating healthier fit easier into the daily life and nixes the excuse of not having time

I use the app daily

It works for me tracking points. Would love to see a summary of protein each day. My leader is really stressing the importance of protein. Also I really want a place to "check off" my water consumption. I know I've stopped drinking enough water and need that visual to remind me. Thanks!!!

Getting better!

I don't know if it's because WW is working hard to fix this or if I've just stopped being angry and started figuring out how it works, but this app is working much better. Here's hoping that WW continues making improvements. New Years or not, they should not have rolled the new plan out until it was ready.

EDIT 5/10

Great app! Most kinks worked out. Two suggestions-- a place to track water separately from meals, and a place to track servings of protein, dairy, veg, fruit etc

EDIT 10/2

Getting better all the time! Huge database of foods

Skeptic turned Believer

I’ll admit there was a time when I thought I could do it on my own. I didn’t need an app to help me decide what to eat, how to eat and keep me on track. But WW proved me wrong. I love it! The support, the plan, the recipe ideas. Thank you for getting me closer to my healthy lifestyle.

Better than a WW meeting!

This app holds me accountable. If it is used consistently and honestly, you will be successful. Connecting with the community and utilizing the coaching videos is all the “in person” contact you need. I have found the new and improved approach to be very successful.

Helps me to stay on track

So much easier to track food at home and at restaurants. Making it easier to know what to eat makes it possible to continue to lose excess weight.

WW is great

I love the WW app. It’s been a great help to me to track my daily activities, and it helps with my weight loss. The recipes are easy and fun and creating my own works just as well. Having other people to talk to and help me along my journey is also a great addition to this app.

I’m a guy and I’m not ashamed

5 stars… took me a while to get over the hump of think WW was just for women. 22 lbs first month! It’s works if you log stuff— and you actually find new zero and low point food that you like. Amazing! There is a reason WW has been around forever…

Awful Update

I have been a WW member for years. I’ve seen many updates to the app. THIS UPDATE IS AWFUL! What were you thinking? What use to be a seamless and easy way to track food, is now messy and difficult. It takes more steps to track a lousy egg! Why? Why in the world would you think this is better? I am considering canceling my membership and moving to another pointe based app. I wish I could have given zero stars or less. Fix this or you will lose clients.

Love the app

The app is easy and keeps me on track. I’ve lost 40lbs in 6 months and have kept it off for almost a year. I plan to make this my new way of living. Recording my daily foods is just part of my daily routine. Thank you Weight Watchers.

Keeps me on track and motivated!

I love all the features on the app! Recipes, scanner, connect—now with groups. There is more to say, this is a quick summary. I hope it helps each of us with and when we need it! To health, activities and happiness!👍🚴‍♀️🍐🍓🥒👣

Life Saver!

I love this app because it continuously helps me stay on track. When I lose my way all I need is the will power to tap the WW icon on my phone and I’m back!

The only thing I wish is that I could paste a recipe in the app or import one from my ChefTap app into WW. Thank you WW!

Very Easy!

I love the app because everything you need to follow WW is right at your fingertips. Makes “dieting” & eating healthy easy. Sticking to it is SO easy you won’t even realize you’re losing weight until you step on the scale. I’m 100% satisfied with the app!

Best App ever!

This app has help me take control over my weight destiny. It allows me to rate the foods before I eat them as to the consequences. It allows me to track my intake and my activities so I can maximize my day. I love it and will continue to use it to maintain my desired weight.

Wellness BFF

Easy to navigate.

Love the inspiring messages from the app, as well as the collective support in Connect. I have enjoyed learning more about better food choices as well as the benefits of sleep and mental well being. The app has really helped me focus on overall wellness.

Helpful in so many ways

This format for WW is life changing. To be able to scan foods and see hundreds of people in Connect who have successfully lost weight is amazing. The functions are now more intuitive- Easier to find! Love it.

Love this app.

This app makes it very easy to stick with a weight loss program. Just entering the food you want to eat gives you all the details of calories, fat….etc. recommend this app for anyone serious about weight loss.

We survey I’m ready to start over AGAUN!!

It’s so helpful having WW keep track of my points. I also love being able to scan for points. this app helps me track everything I eat ! I’m back and looking forward to staying on track!

The WW App

It certainly shows me how I’ve been over eating all these years. I’ve been on it long enough to not crave certain foods that I used to eat and now have learned portion control. I thought I was becoming a diabetic but luckily I’m not. My AC1 was 5.7. Doctors said that’s good. Thank you WW Cheryl

WW App - Easy to navigate!

It has been easy to navigate the app, finding the foods to track in the search bar or adding in my own meals. I tend to be a creature of habit, so I create meals and favorite everything I eat so I can find it quickly in the future.

Can’t live without it

Every once in a while, I come across the menu planning feature, but don’t know how to use it or find it. I would love this! Especially if it came with a grocery list feature!!

Handy and helpful

This app is great to have on hand. The scanner works much better than is used to and most of the foods I eat show up in the searches. I am glad to have this app in hand--at home and especially when shopping.

Makes life so easy!

This app tracks my food, on any of the three weight watchers plans. Also can track activity, weight, water and more. Can order snacks and read posts by other members. Very function and entertaining!

Worth every penny!

Tracking is so easy! I’m able to save favorites, build recipes and scan in foods without having to look it up. I’m down 45 lbs, and happily in my way to goal! I love getting to eat whatever I want, as long as I track!!

Not looking so good

I just downloaded the app and started to get logged in and my app is stuck on one of the beginning questions they ask you. I initially thought maybe it was my phone but I’ve restarted my phone and nothing. I deleted the app and nothing. After downloading the app a second time it takes me back to the same question that it’s stuck on 🤦🏽‍♀️. Feel like I just wasted money and unfortunately I signed up for the 6 month membership.

Hi Trevonna!

We want to make sure you feel supported on every step of WW journey. If you are still experiencing issues with this, please email us at ResolutionSupport@ww.com, reference this point of contact and let us know and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

Weight Watcher App

I love the WW App! It's great!!! I use it constantly and feel it's a major contribution to my WW weight loss. There is room for improvement, as with everything. Sometimes I can't get the info I need, it says "it's not you, it's us" but I still think it's a great app. Thank you!

I love this app

I love this app but I wish there was a calorie tracker to keep up with your daily calories . Something that would show your daily intake calories at the end of the day . Without having to manually add it all up . Other than that it’s great !

Recipe creating

I love the app features EXCEPT for some aspects of the “create” recipe feature. It is time consuming but my main problem is entering the number of servings! I have rarely been able to enter the servings which is really frustrating.

App Ease

I’ve been a WW girl a few times in my life and this app is an absolute Godsend. It makes tracking so easy there is no excuse not to. I could not succeed without it! The connect is inspirational and gives you a sense that you are not alone in your journey. Thank You!

Wow the greatness

Weight watchers is a great and easy way to keep track of food and dieting without the trouble of not being able to eat what you love this is truly an amazing app and I would recommend it to anyone trying to lose weight

Review of app

It is so easy with being able to scan food. And so many free food.

Long time ago I was in weight watchers and it was not simple

With this app I can be on weight watchers forever. I haven’t got to maintenance but I believe that I can accomplish that too

My best tool

I have been part of WW for 4 years and part of Weight Watchers before that. The app has made the journey so much easier! Use it almost everyday...I’m 5 pounds from goal and maintained this thru covid. Looking forward to hitting goal..and maybe a few more 😁

Food & Activity

I use app to track not only food but activity. It keeps me on track. I also use some of the recipes. I come from the days when you tracked on paper and often forgot to do.

Thanks for the virtual meetings, so helpful.

Love the App

I remember the days of tracking manually. I could never get past day 2. This app is chalk full of opportunities to stay on track, count fit points, commune with other members and access to support of any kind right at your fingertips. Amazing!!!

WW app

I love this app. It keeps me on track for tracking. The only change I would make is that I could select multiple food items from my scanned foods list, instead of having to go back to that list.

Switching Meal Categories

If I track my lunch foods accidentally in the dinner category, I have to delete it, and start over in the correct meal slot. Is there an easier way rather than starting all over? I can’t seem to figure that out. Other then that, it’s been a great ap, so I give it a 4 star. Thank you!

Resources at my fingertips

Love having a huge array of resources at my fingertips. I did have to ‘learn’ to navigate the app but it’s seamless now and well worth the effort. A great variety of offerings and suggestions from which I pick and choose. Always find something interesting.

Rewards page freezes app

I like this app for so many reasons. The built in meditations and exercises are helpful, and reminding me to set personal goals each week is keeping my head in the right place. But Wellness Wins makes my app lock up every time. I can’t see beyond the number of points I have.

Review

I do like this app, but I have a couple of problems with it. There are some recipes I put in and the ingredients I want to add don’t allow certain measurements. I can’t right now think what ingredient it was but I wanted to put in a cup and the only measurement available was tablespoons.

Also, some foods from restaurants are difficult to put in if the restaurant is not a chain.

WW AGAIN!!!

I’ve done WW a few times, going to the meetings, and always lost weigh This time I’m doing online only. I’m too busy babysitting my grandkids to go to meetings. I was afraid it wouldn’t work, but I’ve lost 19 lbs in 7 weeks and I’m happy with that! Thank you WW for making this available to us.

The best in helping with weight loss

This program is the best way to change your lifestyle. You lose weight and can keep it off by sticking to this program . This is a long term lifestyle plan . You can continue for the rest of your life.

Great app

I love this app! I tried Ww twice in the past but this time is different.. I feel like I can eat whatever I want I just have to hold myself accountable which makes me make better choices.. I’m averaging1 pound per week which is great! Tracking is easy!

So easy, anyone can do it!

There have been so many changes over the years and the app has changed along with it. It is so user friendly! It literally makes the program so easy to follow. All you have to do is do it! 😁😁

Like the old version better

I gave 5 stars but like the old version better. I think it was easier to navigate

Easier to find foods

Tracking was easier

The activity section was ten times better

Excellent App

This app is outstanding. Makes tracking food a snap, but it’s so much more than a tracking tool! The online support, the groups, the workouts (videos and audio workouts), the recipes, and more - so much wellness in one little app. Fantastic.

Love WW app! Tracking has NEVER been SO EASY!

I am a lifetime member & I owe my health & well-being to WW. I have never been a good tracker—in fact, I loathe tracking. But with the new app and rewards, I have motivation to track, and even find it to be “fun.” My WW lecturer is Cherie Leonard in San Diego, CA, and she is an outstanding teacher, coach, comedian, tribe leader, & cheerleader!

Handy Dandy Helper!

I have been a life long member but have been away for several years. The new WWPlus is the easiest of all the different WW Plans that I have followed. Love the phone App, Siri voice track and the virtual meeting and exercise programs. Looking forward to a new kind experience. Thanks WW

It works!

My best friend and I have been on this health journey together, yet virtually for almost a year and a half. I thank her and Weight Watchers for giving us structure with flexibility to achieve our goals. I’m so thankful for this plan - it’s been the only thing that’s worked for me!!

Easy Peasy!

Love the WW app! It’s easy to use, informative, encouraging and has so many choices to choose from. I love the fact that I can either use my points from tracking to purchase meals/food for those in need or get something for myself.

It just keeps getting better and better

I love the app now! Two updates ago it wasn't very user friendly but this latest update allows me to track frequent meals, a huge timesaver. Great job WW, please don't change this app again

Love this program

I’ve been apart of the green program for a few days now and I absolutely love it !! It’s slowed down my eating and makes you think twice about what you eat before actually eating it . On day 4 and I’ve already lost 6 pounds .

Amazing program and app

WW has changed my life. What a user friendly program and app. Everything is simple with easy to use point tracking, recipes, advice, community. You name it, the app has it. Wonderful work! Highly recommend.

Outstanding WW mobile app

I can’t believe all the features that are available on WW mobile. Scanning for food values, plan suggestions, recipes, ability to build your own recipes, even meditation options. Highly recommended.

Great

The app is wonderful- surely helps me stay on track. Especially like the scanner and the fact it keeps foods scanned in memory. Also use the recipe builder a lot.

Down 40lbs in 14 months (at goal weigh within 6 months) never hungry and simply stayed “on point budget”.

Thanks WW!!

Easy to use!

I love the app because it keeps me aware of what and how much I am eating. The app also works with iWatch, so it tracks my activity and sleep. I haven’t always been perfect, but the app helps me get back on the wagon quickly...down 12 lbs and 10 more to go!

It makes tracking very easy!

This app makes tracking very easy. I just wish it would show my daily points balance as a "badge" on the app, so I didn't have to open the app to see what I had left for the day.

Love app

It works well for food and exercise tracking. I love the Aaptiv part of working out on app. As well as being able to track various types of exercise. The only part I don’t like is when the app occasionally freezes up on me.

Great app for home

I love this app but I find if I’m out of town, either at our cabin which is 120 miles away, or in a different state it shuts down. Also, it doesn’t use data. You have to have WiFi in stores to use the bar scanner.

So Fabulous!!

I have been a part of WW for years and took a hiatus but am back and have to say that the new app is fabulous! The improvements go beyond anything I have ever imagined!

Thank you WW for all u do and even making me feel more a part of community than ever before!!!

Easy tracking!

Literally kept me on track with my weight-loss goals, and now for maintenance. I hit my goal three years ago and still use the app everyday to help me navigate those ups and downs so my weight doesn’t get out of hand.

Love the app

Only thing I will say is that the the Home Screen is very busy. It’s a pain to scroll all they down to get to the recipes I created. And in that part of the app(creating recipes) changing the number of servings is way to hard to edit.

WWApp

I continue to use the app daily, especially the scan feature to decide whether an item goes in the cart!

I check out recipes for variety, read articles, and enjoy reading the Connect postings.

No excuses!!

Now Weight watchers has given us so much help to calculate points, delicious recipes, smart points, videos of exercises, records the time spent on exercises for the dieter, and many many zero point foods to snack and even access to a Coach. What else could you ask for!

W W

I think it’s a great app. I don’t use every aspect of what it offers, however what I choose to use is easy, even by a septuagenarian. It makes my life easy. Weenie

I love its ease. Like Weenie, I don’t need all of it. Love the tracking and scanning methods. Ease of finding points through search.

App

Thank you Opera for making a great program so easy to follow and sharing it with the rest of the world. Just proves you aren’t just a celebrity your someone who cares about your fellow human being’s. I’m down 50 pounds since January and enjoying my life. Thank you so much!!

Love the WW app

The quick add option needs a few updates. We should be able to edit entries and also whenever the name of the food is typed in sometimes it doesn’t capture the correct name. Otherwise I love the app.

Benefits of the app

It’s so convenient with the barcode scanner, the benefit of entering food from most restaurants and the points already being

available. This is the first time that I’ve used the app but this is my 4th journey with WW. It is much easier and quicker.

Like a friend who always has my back❤️

The WW app is there to keep me honest with myself. It makes me see myself, the good and bad choices. It helps me to stay focused by making me take responsibility but also giving me the opportunity to get it right... everyday.

Overall amazing

I love the app. I can track my day, look up recipes and restaurants, connect with others, and shop! The only reason I didn’t give it a 5 was because I would really like to see the activity tracker mirror the food tracker. I’d like to be able to see and edit what I track.

Tracking problem

I love this we app. BUT in the last week the tracing is messed up. I can track breakfast , but the rest of the day does not track correctly. It will all go on breakfast, even though I am trying to add to the correct meal.

Great app, good for finding foods and tracking points

I use app daily and it’s very easy to use. Easy to find food to track or scan any products. I also use it to find new recipes or when need to sign up for zoom meeting.

Activity Page

I’m not fond of the new activity page. No where is there a total of steps, hours, and fit points combined for the week. I enjoy seeing how many total weekly steps so far, and total fit points for a week. If this page had weekly totals each day, I’d give the app a 5.

Marvelous Program

WW is a marvelous program for making a life style change. The app makes it extremely easy to not only track what you eat, but your activities also. I also love the access to some great recipes.

A Life Saver!

I did the program years ago and there was lots of tedious writing and book reading required to track foods. But this app is super user friendly and a lifesaver with tracking, as well as a great resource for recipes and community support. Thank goodness for technology!

Getting use to it

Scanning is much better Like the new food options and ideas for meals Still not use to or how to use activity points or am suppose too!?!? Love the connection section. Nice to see and meet others with the same struggles

Went back to my local meetings as well

Game-changer!

The app has been a game-changer for me. Before (this is not my first time on WW) I would always get tired of tracking and stop doing it. This time I made it to lifetime. I love the barcode scanner also- I use it at the supermarket before I buy certain things.

Couldn’t work the program without this app!!!

It must be extremely difficult to beautifully execute such a wide variety of relevant powerful resources in such a way that they can be easily discovered and used. Well done and Thank You!

App is so user friendly!

I love that the app is able to track your water intake and your activities. The connect with other users keep me inspired with videos and remarks. This is by far my favorite app that covers everything in this journey I am on.

Success!

With this app I have lost over 25 lbs. The WW app has allowed me to easily track my food, my water, my exercise and even my sleep. It even allows me to quickly connect with WW staff, experts and others on their WW weight loss journey. I could not have done it without the app!

Keeps me motivated

Whenever I decide I can do WW without tracking, I pay the price at the scale. Having the mobile app and ability to connect for inspiration when I’m having a moment of temptation is key to getting back on track!

Community

I miss being on a team. I stopped weight watchers for a bit to save money, and it wasn’t worth it. There are new features that are so helpful! The app allows me to connect with people, recipes, workouts, and accountability. I would not be surprised if I became a lifer!

Now I expect success!

I am embarrassed by the amount of times I have tried to lose this weight. I have tried WW in the past, but I am truly ready now and I love the digital app, which I have never used before. I will reach my goals this time!!!! Thank you!

Heathy choice in dieting

I snack pretty much all day. With WW I have still lost 10 lbs In three weeks. The WW app gives me a variety of healthy choice foods with Zero points. I also lost quickly on the Atkins diet but Atkins is not a healthy choice. My wife, a PhD and Family Nurse Practitioner, selected WW for me. I am so glad she did!

Connect rocks!

I love this app. In fact, the app is most likely the reason I am able to stay with the WW program....it is that helpful! However, sometimes it feels more cumbersome than necessary to move around through the points I want to see. For that reason I’m rating it four stars.

Day not available

This app is so helpful. I love being able to track my points so easily, when it works. There seems to be many times throughout a day when I can’t access the site. It freezes up and I have to wait and hope I can use it later.

App

I can’t stay on track without the app. Now I am back and some of my clothes are fitting again. Especially like the barcode scanner. Stops me from making poor choices. Also shows me some surprising items that I can enjoy like Blue Moon mango flavor beer !! Babsie Wabsie

-96 sticks of butter and going

WW app - easy to use, keep track of food and activity - has helped me lose 24 pounds. Love the community and real time chat with coaches. Wish people would focus on program and less Facebook-y posts, but that’s part of the support.

So User Friendly

I am using the WW app more than ever. I wish I had used it more when I first got it because it is a user friendly app. It has helped me gain focus on what I put into my body. I am never hungry and I am so much more healthy than I was 6 months ago.

Better choices

When I’m planning meals or just snacking I always check the points before I decide to eat. There’s been a lot of times it changed my mind upon seeing point value of something I thought was a good choice!!

Love the app!

The WW app makes it so easy to stay on track! I love the convenience of having restaurant menus available in advance. I also love that I can scan items in the grocery store, before I put them in my shopping cart. Thanks WW for helping me attain my weight loss goals!

So many glitches

I’m not one to leave reviews, I love the idea of this app that I’m paying for but I’m very annoyed with having to restart the app 5-7 times before it’ll load so I can input my information. I constantly have to refresh or just log later because it has trouble. It should not have this many problems daily. They really need to fix these problems because if we are paying monthly for it, there should be limited glitches.

Easy app and so helpful

Being anywhere out or even inside any knowing the points before I eat something is amazing! Barcode scanner is the easiest but you can basically type in any food and get the answer!

Pictures too small

The one thing I wish it allowed is to be able to stretch the pictures to make them bigger, like on our phones. I can’t see the pictures when more than two are posted, like in a collage. If we could enlarge them, that would be great!

Ease of WW App

Love having the App to use when grocery shopping I’m making choices to create new recipes.

Some items that I buy in packages or boxes, I will mark point value and amount on the item. Makes it easy to make choices at home for a snack or a meal.

Annoying

I used to be able to go back and fill in missed days and now I can’t. I used to be able to used quick track and it continues to go to the current day. It’s very frustrating.

The tool I needed!

This program and app is the tool I needed for my weight loss journey. I’ve tried a bunch of diets and felt too restricted by specific things I could not have or gross amounts of thing’s I was supposed to consume. I am having success and feeling great! I’ve been with WW since August. I love it!

How the WW app helps me.

The app helps me by tracking what I’m eating. I’m a stress eater or just every emotion eater. I didn’t realize the calorie’s I was consuming with my grazing and not actually eating a nutritious meal.

It has also helped me realize foods and drinks that I thought were healthy actually were not.

Even though I’m allergic to many foods, (chicken and turkey)I have found plenty of recipes where I substitute pork or lean beef that have been delicious.

Thank you WW for helping me lose 55 lbs so far since starting at the end of April 2019. I’ve reached my goal and a little more.

Cluttered UI and Missing

No doubt this app has all the right features, but the UI needs a refresh to make it easier to access much used features. Another addition that would be welcomed would be a widget for the iPhone screen that showed your point totals for the day.

If you want to be at a healthy weight...

...this is the app that will help you. I’ve been at my goal weight with WW for sixteen years, back before there was a “such thing as” an app! Having this makes it so much more convenient to keep on track!

WeightWatchers

Love the app, one stop for all your tracking, weight, food, activity. Syncs up nicely with activity trackers plus so many restaurant items and a worlds worth of recipes! Plus friends, groups, meeting and points! So much motivation for your journey to your new lifestyle!!!

Accountability

I am so thankful for the app, especially during this particular time in our lives.

It helps me to try and stay on track, connected to others, and the many options to exercise/meditation

Love my weight watcher app!

I use is app throughout the day...track meals, exercise, scan items in the grocery store, and at home in the kitchen. I enjoy reading other individuals stories and making comments! This app provides a lot of support to assist me in reaching my wellness goals!

Activity points

I love WW but for the price we pay every month for the use of the app, it really should work better. The current issue I am dealing with is the sudden deletion of my activity points on certain days. They will just randomly disappear and show no activity despite still being connected to my Apple Watch. Please fix this!

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

WW App

App is very easy. Love the tracking and connectivity to Fitbit tracker. I think the only thing that I would like to see differently is the ability to go back on articles that are on the main page with a search function

Can’t put into words!!!

It feels unreal every time I step on the scale! How much weight I am losing when I am eating The same food that’s been in my kitchen but by using the app it works for me where I’m shedding pounds lost 16 lbs so far in 3 and a half weeks! Thank u WW for the My WW program it’s perfect!!!! Soooo Happy! 😁

Ww

Connect is the best! Such a good way to share goals and progress and even get motivation and support! Would give it 5 stars for that but the food scanner and the way you look up food can be very useless at times. Just have to guess sometimes. But for the most part the app as a whole is easy to use. Love love love WW!

Like it but don't love it

It is a must have for anyone on Weight Watchers - it just makes tracking so much easier . There are definitely things that can be improved upon but I am hoping it will all come together with time.

It’s the only one that works!

Trust me! I’ve been on so many programs, it’s not even funny. WW has been the only lifestyle change (& that’s what I call it), that truly works. The fads come & go, but WW keeps growing, continuing to update & stay on the cutting edge of what truly works. I love the program!

Weight watchers

I absolutely am in love with this app. It literally makes life so simple especially when you are on the go so much. There are never any excuses as to why you can’t get your health and weight back on track now or even forever.

App is the Best!

As a long-time weight watcher and relapsed lifetime member, I find this app the best for getting back on track. No pun intended, but I do actually track for the first time because the app makes it easy with scanning and instant points for everything. I love the recipes too

Fantastic app!!

I love this app.. keeps me on track with my food and exercise. They continually make updates that make it even easier to use.. Great app and highly recommend!!! Would love too see how many calories I eat in a day as well as my points ..

Weight watchers

This app is so easy to use I just love all the and all the recipes the chocolate-banana mini chocolate chip is so easy to make you have 24 of them I kept out a couple and froze the rest and if you want it doesn’t take long for it to defrost.

Great App

This new WW app is great! Easy to track and use. One update that would be very helpful (that MyFitnessPal has) is the ability to take a picture of a recipe and then it would calculate calories, carbs, fiber, protein, etc and then would translate into points. Much easier for home cooks instead of having to enter an entire recipe.

Great app for the program

Works well, wish I could access the community boards through it, though. Still, gets the business of tracking done easily. Well done and intuitive.

Couldn’t do without this app

WW has been so easy because of the app. I’ve found foods, recipes, tips, articles, I can see my progress, and have connected with others. The reward points are a great visual and incentive. I never have to leave the app!

Great app

I really like how easy it is to track my food and exercise. I do wish this app would track my water intake because it helps me stay on track with drinking more water throughout the day. I also like the mediations-short but helpful to reduce stress.

I have never felt so in control.

I love the WW app. I can make good choices because at the touch of a finger I know how many points I have used, and what choices I have for my next meal. I have been doing this for four months and I am thrilled with the results.

WW REALLY WORKS

My husband and I have been doing WW since February off and on . The first 3 months we were totally focused and I lost 15 pounds and my husband lost 40 pounds. We love the recipes and eat WW meals most nights. I have maintained 10 of the 15 pounds and as soon as I focus I am able to lose the other 5.

I get lost sometimes

Love the app, but sometimes I do get lost with where to find features- specifically the “generic points add”... I also wish that items you scanned at the grocery store could be marked “purchased” somehow so you didn’t have to scan again once you cooked with them.

Best weight loss app ever

I’ve been on and off WW for many years. During that time, I’ve used various ways for tracking. The current app beats all others hands down!! Thank you for making it easy to stay on track. ❤️

Key tool supporting weight loss!

Have been told many times that food and activity tracking are essential to achieving long term weight goals. The WE app makes it so easy to keep track, especially with upc scanning, restaurant lists and activity tracker syncing!!

Love the barcode scanner!

I love being able to scan any food item with a barcode to get the smart points value... and creating my own listing for items not already in the database. I also love all the variety in changing serving sizes (ounces, cups, pieces, etc.)!

A great App

The WW App is very easy to use and navigate. I am able to keep a daily log of my points and where I am headed for my day.

Most of what I eat I find already in the app. For the occasional item which isn’t already there, the app permits for its being added.

Loving my app!!!

Love the app, very simple to use, I like the connect so I can talk to other people going thru a journey like me and if I have a question someone is always nice enough to answer my question!! Very happy all the way around!! I wouldn’t change a thing with the app!!

Keeping me on track!

Love this app! It took me a couple of days to really figure it all out but it is very user friendly. This app is full of encouragement and keeps me on track with my eating and exercise! Wonderful app! Wonderful flexibility! This app is teaching me to make great choices!💜

WW app works great

I used it along with meetings and have been successful. I reached my goal weight and I am a Lifetime member now. It is a science based plan that isn’t restrictive; yet the plan allows you to lose weight. I’d definitely suggest this to anyone who wants to improve health and lose weight.

Great app!

Love this app - especially the scanner feature. The only improvement I would like to see is being able to easily share created recipes with friends without having to go through the community. Otherwise, like everything else. =)

Easy to keep it up!

The app is user friendly and makes it convenient for me to stick to the plan. With items added by other users, most everything I scan is in the database already. I love it!

WW good. App bad.

This app leaves a lot to be desired. Honestly very disappointed in the app considering I have to pay money to use it. They don’t have a lot of different foods. You can’t easily copy and paste specific food from days ago. So frustrating when there are free apps like MyFitnessPal that work so much better.

I like weight watchers and I’m losing weight but work on your app!

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Easy Tracking

I find the WW App a great way to track my daily points. Helps me plan daily meals, some days I’m over, some days under. Great recipes & the scanner makes food choices a snap while grocery shopping. I also like how I can sync my activity.

I love the program

I feel is about as close as perfect. I never had luck loosing weight and this seems to work for me. I’ve tried everything. I haven’t it fast but it’s been pretty steady I’d rather loose it slow and keep it off. Thank you

WW love this app

Everything I need to be successful is in this app and at my fingertips. When I’m in the grocery store I could check points on every item I put in my basket. When I’m going out to a restaurant I give you a point of going to eat. This is a great app and a great time.

Love the app!!

Everything you need to be successful on the plan is right here at your fingertips. Favorite aspects are the scanner and points lists for eating out (search by restaurant and/or desired number of points). WW has come a long way - keep up the great work!

WW

Having this app keeps me on points and a record of my weight loss as I progress to my ultimate goal. This will also be useful after i reach my weight goal and maintain my weight for the future. This is a lifestyle change of what to eat and how much to eat.

Connect

I love the app but honestly I feel like I don’t get as much out of connect as I would like. I spend most of my time in front of a computer and it would be nice to make original posts on connect straight from

The website.

Great weight loss program and great app!

Perfect for those who don't have time to make it to meetings. Weight watchers is, as always, a great program, and the app is extremely helpful, easy to use, and makes it simple to track food and exercise on the go

Fantastic

This is such a fantastic app. It allows you to connect with others very easily and so easy to follow the plan when you have your phone and can easily track foods. Now I wish they had private messaging, but that's okay.😊

My WW success story

I’ve been successful with this program in conjunction with my years’ worth of work In Overeaters Anonymous. This serves as my food program and is elegant in its simplicity. I’ve shared with others in my Overeaters Anonymous group that I’m using it and they have joined WW as well. I notice that they seem to have found success as well.

Activity

I like the app except for two things: 1)I can’t figure out how to see the exercises I’ve entered in days past 2) and particularly disappointing is that I couldn’t find an exercise option for stationary bicycle. The only thing similar is called ‘cycle bar’ and that is a high intensity group workout led by an instructor.

Where did “New” go in Connect?

My app updated and I no longer see new posts; I see “all” and “following.” The newest post I see is hours old. Went to the website for help and used the manual update as suggested. That didn’t work either. What’s up, WW? I need to see NEW!

We do apologize for any confusion. There are random test being performed and some members have a temporary "unified" feed rather than the three tabs. Your feed will return to the three tabs in a few days. We wish you continued success on your wellness journey.

--WW Customer Care—

Life changing

I’ve never rated an ap before, but I had to stop by to say that the WW ap is life changing. And for me it is what makes the WW lifestyle a success. I’ve been on the program 18 months and can’t imagine a part of my life when I will ever not be using the ap daily

Fantastic App!

This app is great. I highly recommend it. One thing that doesn’t work as well as I’d like is when the internet is slow it has a hard time finding my foods to input. Is it possible to have a cache of the most commonly tracked foods stored so that on airplane WiFi (such as gogoinfight) I can still track?

Amazing

I absolutely love it!!!! This is a life style change at 61. It allows you to stay on track and still enjoy the foods you love!!! I have my niece and twin sister to thank for introducing this to me. Which turned into introducing to two of our other sisters. We love getting together.... we are now “WW FOODIE NERDS.” Thanks WW

Makes all the difference

This app is teaching me about choices. I can immediately see the value of a food if I choose to eat something or decide an alternative. This really is a game changer. A great addition would be a water intake feature.

No Excuses

I have struggled with weight control. As a very independent person I wanted a program that I could set my limits and feel accomplishment too. I found it on this app. I’m not a “go-to-meetings “ person. With the app and the Facebook page I have found success!! Thnx

Fun

I use the app several times a day. It is fun to use! Love checking the bar codes to see what I can have. My daughter is doing WW with me. After our Saturday am meeting we go to the grocery store and she checks what we want to buy with her phone. I use my I pad at home.❤️

Easy as...pie!

E-tools makes tracking fun. So many free foods to chose makes the program a breeze. I’ve had an off-day or two, but with e-tools it’s easy to get back on track. As a lifetime member, the monthly meeting keeps me honest and rewards me with free e-tools for staying below my goal.

The best app for weight loss period.

If I could only change one thing about this app, it would be to display the total calories at the bottom of the screen. It would be really helpful for people that are hitting the gym and counting macros. Speaking about total calorie. fat and protein.

A must app for WW

The app is a must for the WW program! Extremely helpful to track your food and hit the goals you need to hit. Would be good if it had more restaurants. All in all the program feels more like a life change than a diet. You really learn what foods are bad for you but can still enjoy so many great foods! WW is a life changer!

This App is great

I love the WW App. Having it on my phone is so convenient and makes it so easy to not only “track” and stay on track, but it makes it so easy to scan foods quickly to make the best choices from the options given. 👍🏼

Success!

I could not be as successful as I have been with WW without the WW app. It helps me make good choices immediately. It provides encouraging stories, helpful advice, and delicious recipe ideas. It also provides information and encouragement regarding my activities. It is easy to win with the WW app.!

WW

Great Company and great support thru weekly meetings that are fun and interactive

Sandy at the Citrus Heights location is the best leader and example of living a WW life

The app is very helpful without it would be eating food that is high in calories

Love the feedback on my journey and points to purchase goal items

Love all the info on restaurants

Life changing

I really didn’t want to go to meetings with my already busy schedule, so the app has given me the accountability I needed as well as the ease of looking up all kinds of food and restaurants. I highly recommend it, and 55 pounds gone is like a dream come true!

Activity point algorithm is still off.

The activity points do not add up to the same amount if added manually. For instance, a 63 minute bike ride on hilly trails with a medium effort. Apple shows 568 calories burned. WW shows only 6 points when synchronized. When manually added, it is 16 points. Walking at a slow pace earns 5 points.

Thank you so much for your feedback. If you would like further details on tracking and finding point values for certain foods, please login to your account on our site. You will click on: Living > Your Plan > and have access to articles on our plan. If you would like additional assistance, please email us at ResolutionSupport@weightwatchers.com. Best wishes.

-Weight Watchers Customer Care-

....

I would like to be able to scroll thru my scanned foods and mark several items at once ,then track instead of each item. I eat a lot of same foods just not the same each meal. Like I can do with messages(edit)and delete-more than one at a time.! Thank you

I love it!!!

Scanner is the best thing ever! Especially when you think the food is “health” and it turns out - not so much!!!! So many times I’m scanning is the grocery store and someone will come up to me and say - how many points is that? Sometimes strikes up a fun conversation.

Simple to use

I love how simple the app is to navigate. And I am glad I don’t have to login every time to use it. There have only been a handful of times it takes a little longer to load but that just may be a connection.

LOVE

The app is so quick and easy and versatile. Keeps you accountable without having to be obvious about it. Makes it easier to make healthier choices overall and change your lifestyle. Such a great life tool for your health regardless of losing weight or maintaining!

Accountable!!

This app helps with making the right decisions when it comes to food. I’ll ask myself ‘ is this worth 12 points?’ It helped me with accountability and I was able to lose the weight and more importantly, Keep It Off!!

Not bad

The only thing I really wish when you’re creating a recipe is that you would be able to input it from the website instead of having to write everything out and Chyna gets annoying. It also struggles to link with your Apple Watch

Tracking Points

I was on Weight Watchers years ago and kept track of my points in a small spiral notebook...which was a hassle!

Now, we all have our phone with us...what a great way to track points!! It could not be easier!! I love it!!

Easy and Helpful

It's like a best friend telling you, "No, you shouldn't have that" when you look up the points value or scan a barcode. Helps you make good choices and keeps you motivated. I enjoy tracking and the APP makes it easy!

Linda

I love the app. It keeps me on track and offers limitless tips and articles to help me succeed. I give it 4 stars because nothing is perfect and I would like to be able to revisit days and weeks to compare points used with losses or gains. The weekly points don’t always remain accurate when looking back.

Long time user

I’ve been using the WW app for a couple of years off and on. At first it was ok. However now it seems very user friendly, easy to track repeat food items/ meals, and easy to search for recipes and restaurants.

I couldn’t live without it

I use it everyday in every way. Support, calculating points, creating recipes, tracking, finding recipes and so much more! How did I ever live without it? I really owe a good percentage of my success to this extraordinary app! Thank you WW for keeping me on track!

Love this program and ap

I have been on WW for 6 years at goal for 4. It's easy to do and the ap makes it easier. The barcode scanner works well and recognizes most items. It syncs well with my Fitbit to earn me extra points. I'll probably have it for life!

Great App But

I love the app. I would like to see a spot for notes on each day to remember, say, I wasn't feeling well one day, I may not eat my allotted points, rather than think I didn't track. Or if I go over my points, what prompted it. Special occasion, emotional or stress eating, etc.

App is so much fun to use

When I first started using the app I logged everything and tried to guess on some things. Then I learned how to use the scanner and I love this app even more. The scanner breaks down points on things you buy in the store.

Keeping me on track

The WW app is so easy to use and has point values for most popular restaurants. The grocery store scanner helps me avoid buying items that use up too many points. It also helps identify new items to try.

Keeps track of food great!

I’ve been using the app for a few months and have lost 15 pounds. My only complaint is that I lose fit points during the week. I can never reach my goal because my workout that was originally worth 14 points goes down to 10. Once they fix that issue I will definitely give the app 5 stars.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Weight Watchers

This app is amazing! I wish I had known how easy it is to use it. I would have started Weight Watchers sooner. I am encouraged seeing how successful others have been and I enjoy being able to track everything so easily. Wonderful app!!!

WW

Could be improved. The food item search is not the best. Should list alphabetically by the food item with a comma and then the brand name. Makes it difficult to find food items searched for. Also creating and storing recipes could be easier. Otherwise absolutely love this ap!

Excellent

Being able to scan barcodes, being able to search restaurants and fast food items, and the easy-to-navigate interface all make this a wonderful app

Punch back in time

I am celebrating being 62, losing 30 pounds, and wearing a size 2 again! Life is Fandamntastic! Weight Watchers kept me on track with the food and activity tracking along with my Fitbit watch. Once I got the hang of it, the weight just came off and I was NEVER hungry or deprived!

Love this app!

It’s easy to use, gives lots of information. I didn’t realize how much I relied on it until there was a glitch today ... I felt like I’d lost a friend! It came back online within 10 minutes - still giving it 5 Stars!

Very useful

I use my WW app daily as part of the program. Being able to track keeps me accountable.

I do wish more restaurants were listed and the Connect feature was more navigable. For example, I cannot search keywords in Connect and hope that is available soon.

Love WW app!

At your fingertip tracking is just as important as The food you are eating and the exercise you are participating in. So much better than a paper or the cute little calculator I was using. I don't have to lug the books around any longer. Graphs to show improvement is wonderful. Just love it. Keeps me accountable and committed!

So easy to use

This app is a lifesaver for me! I can track my meals and snacks any time!! I know I would forget everything I ate by the end of the day if I had to wait to track my food and activity. And the connect button is awesome for simple questions!

Ms. Tracy

I really like the app. If there was one thing to add, it would be an easy way to record water consumption during the day without recording it as a food in the diary. Maybe circles that represent 8 ounces that are easily accessible and you just highlight as you go throughout the day.

So far so good

My daughter and I are doing this together and she convinced me to do WW on line. It is so simple and really makes it easy to find what I can eat and what satisfies me. I love the app for shopping and creating meals. I hope to reach my goal as does my daughter as we both improve habits!!

We are happy to hear you are both a part of our Weight Watchers Family! We wish you the best of luck with your wellness goals and are always here if you need assistance along the way.

-Weight Watchers Customer Care-

Recipe search no longer works

Ever since the update the recipe search no longer works. No matter what you type into the search it brings up the same 12 items. It’s super annoying when you are trying to come up with ideas for meals and you can’t access any of the 4000+ recipes your app claims to offer. Not everyone has access to a computer to search on. I’m super disappointed.

We are so sorry for the trouble you endured with our app! Please uninstall and reinstall the app. This should clear any bugs present in our previous version.

-WW Customer Care-

The app makes all the difference

Gone are the days of tracking everything on paper. The app makes all the difference. With the scanner and most foods all at your fingertips, you just can’t help but succeed!!! Thank you WW! Never felt better!

It Works

I signed up for WW online because of they're ranking on a US News article.

If you log your points it works.

You must have a membership, but it works out to about the price of one trip through a fast food restaurant per week.

Easy to use

I love the new updates, except for the weight tracker (I like the last version of that). I love that we can connect with fellow WW users. That may be my favorite. No, wait, my favorite maybe the recipe finder. No, wait, I love the easy tracking. Forget it!!! Everything is great.

So Easy!

I love this app! It's easy to find things, it's simple to jump from one thing to the next and I love how I'm able to create foods I eat regularly & not have to enter each item individually every time.

I only wish WW made the weekly's available online.

It has potential

The app has potential. Would like to also be able to track carbs, sodium, and sugars. When you are truly tracking and not losing these are key components that can be reviewed and altered to create the best combination that works for you. I am currently having to track in multiple apps(which are free)To get the results I need and to be successful.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Conscience in my pocket!

I know exactly where I’m at when I track my meals on my phone app and it’s so handy to have in my pocket while shopping. When I scan the barcode on prepared foods it tells me exactly what to purchase! I also love how it connects with my fit bit app!

Ww app

I was a little nervous at first to use the app. Guess I was used to writing everything down. One day I decided to try using it and it wasn’t hard at all. Been using the app for a couple of years , sometimes I still have trouble trying to figure what something is, but I still try my best.

Review

I love the app but got my app through the App Store. Found it very unfair I couldn’t refer my husband to WW and get a free month along with him. Or get a charm would be motivational. Also got an email because I have 1550 Wellness wins and tried to redeem for water tumbler couldn’t. I think one app and another should be equal. Working just as hard.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Staying on track

This app helps me keep track of points in real time in a very discreet way. I love how the serving sizes can be modified BEFORE the food is tracked. I use the bar scanner when I shop which really helps me buy lower point options, especially salad dressings.

Love the tracking. So easy to use!

This is the most fabulous tool to keep you tracking your food. If you want to lose weight and you are diligent about being honest in filling out what you eat you WILL LOSE WEIGHT if you stick to your points. It's guaranteed.

Helpful tool

Love, love, love the barcode scanner! This app is very helpful. My only complaint would be when I’m typing in a restaurant that you have to type in the whole name of the restaurant before I go to it. Some apps you can start to type in a name and it’ll guess what you’re going for. I wish this app had that.

Best Health, Fitness & Support AP Ever!

The Weight Watchers AP makes it easy to quickly track food and fitness activity. It syncs to my Fitbit. Plus it offers an instant connection to the Weight Watchers members community for encouragement and support! Everything to help you succeed is instantly at your fingertips!

WW app is a great tool!

Love the variety on WW app. Tracking everything really seems to be the key. My only complaint would be that if I forget to track something on the previous day or am too tired to do it at the end of the day, I can’t go back to a previous day and put it in. Otherwise really great app

Great!!!

I’ve been on WW 3 weeks today & have already lost 12 pounds!!! I love the app!! I look forward to recording my weight each week and also keeping track of my points. I can honestly say that I wouldn’t be doing so well if it weren’t for your app!!

Please fix Connect!!

I have been in the WW app since January. Connect is a huge reason why I’ve been successful. A recent change has dropped Following as an option. This is so frustrating as I follow people for a reason. Please bring this back!!!!

We apologize for any inconvenience! The current view you are seeing is a test experiment for Connect. It will be running until July 16, 2018. After the 16th, everything will go back to normal. We appreciate your patience and feedback.

-Weight Watchers Customer Care-

Points

What a great app. Simple and easy to use. Keeps me on track. However I would like to be able to use the prior program before this new freedom program. That would be great to be able to use either one

We appreciate your feedback! At this time we are unable to revert back to a previous plan, but we will be sure to forward your comments to the appropriate teams. We wish you the best success!

-Weight Watchers Customer Care-

Like recipe calculator

This app makes it easy to track daily points. I like that I can look up food, scan bar codes and enter recipes to calculate points per serving. I do wish there were a cheaper subscription rate so that my partner, who is not in WW but does all the cooking, could have his own version instead of using my access to plan out meals for my points.

We are happy to hear you are liking our app! We appreciate your suggestions with our rates. We wish you great success.

-Weight Watchers Customer Care-

Mobile app

I really like being able to check points on foods when I’m out and about. I very much like the Scan feature when I’m shopping. I enjoy reading things on Community when I’m waiting somewhere for an appt etc. 👍🏻

Makes tracking really easy

So much easier than when I first tried WW years ago and had to lug a book around with me everywhere to know what I could eat. Better yet is I can add in recipes myself to see their point value. Great tool.

Easiest tracking

This app is the greatest tool for tracking on my WW journey. When I use various devices it keeps my points instantly updated. Being able to save favorite meals and foods makes the tracking even easier.

So close!

The search engine is often wonky. When you type in a specific food, many times you still have to scroll thru a list until you find your item. Even if you know the exact name it doesn't always come to the top of the list.

Love the fractional portions

The ability to track a half or even a quarter portion of a higher points food allows me to have a taste and feel satisfied and not denied. Thank you so much Weight Watchers techs.

I never enjoyed tracking on my phone before but now it's essential!!!

Really like it

Really easy to use. The only thing I would like is a better community part of it. You can't see who comments on your posts without scrolling through everything. Other than that it is great!

Could Be Better

While I like the app overall, there is 1 major thing that would take this to 5 stars for me - water tracking. I am currently having to track my water in another app, which is really annoying because water intake is a huge part of weight loss.

Additionally, Connect could use some improvements in general. It’s clunky.

Used to be better

The last several updates have focused on streamlining the appearance. On the surface it looks great. But the changes have significantly degraded the app's usability. It is far more clunky because tracking features are increasingly bundled and effectively buried. It takes more "key strokes" to navigate. Bummer. It's as if the people responsible for the app don't actually use it themselves.

Grocery List Filler Needed

Like the app a lot - there have been great improvements over the years, but the thing that’s always been missing is the ability to create a shopping/grocery list from your favorite recipes. It would make life SO MUCH EASIER if this was possible, otherwise, very happy.

Great App | Amazing Support

I am only a few days in but this app is great. I haven’t experienced any glitches and the barcodes, entry meals and beyond helpful. It makes this journey much easier. I love the Connect feature. It’s a great opportunity to continue surrounding yourself around like minded people!

Great app.

Easy to use. Helpful. Keeps your weight lose journey at your fingertips.

Just wish you could copy and paste free recipes in the create section to get an idea of how many points a recipe is without having to enter each ingredient separately.

Love it!

Joining WW has been something I contemplated for a while. This app helped me decide. I can be in the comfort of my home and get all the tools I need to make healthy choices in life. Recipes, coaching, tracking, community of others on a weight loss journey. I highly recommend it!

Fun and Easy to Use

WW has done great work in providing a very deep and informative app. It offers several ways to stay on track- videos, articles and a social component, and the database of foods is huge. I love journaling so this app works well for me. Highly recommend!

Love this app!

The app keeps me focused and helps me make smart choices! I do have one problem though. Some days I have a really hard time making it switch to the correct day. Very frustrating when that happens!

WW app

I have been with WW since the middle 90’s and what great improvements through the years your company has created. The plans are fantastic and delicious. Most of all love the app. Kudos to all 🍷

I love ❤️ the updates that WW constantly does. Your company is constantly improving.

WW always has been best . I

WW always been the best, when it come to weight lost . It a way of life , you can have it , but in moderation. You don’t starve yourself . I have lost 60 pounds plus 2 times but I didn’t keep going to meeting and I am back for good . It a lifetime commitment.

My Go To App

I love everything about this app and it’s the first thing I open each morning! Too many things to mention but I especially enjoy all the wonderful recipes and earning the “stars” for staying on track! ❤️

Weight Watchers

Mobile app helps keep me on track. Difficult tho to search by restaurant, especially if restaurant starts with a letter at the end if the alphabet. Wish it updated fast food newer options more frequently.

MyWW True to the Name

The best sustainable lifestyle change I have made. It allows you do it your way, therefore the name myWW, with foods you like. I have had days were I blew my points. In the past I would feel defeated, now I just reset and get back on myWW. No guilt just normal everyday living.

Double Check Bar Codes

It helps me stay on track. And answers my question s. It gives me a way to a healthy life. It has been a blessing in helping to stay on track in this hard times.

WW app

I use it all day everyday - probably would not stay on WW if not for the app.

I use it to track foods, water, sleep, buy products, find recipes, get inspiration from others, stay motivated.

I’ll do even better now with my workshop back open.

THANKS 😊

WW App

The app is sooo much better than before. I love how you can scan foods, include your recipes to calculate points and the Connect is much better than the old forums. Plus I REALLY enjoy the workouts available. I wish WW would partner with someone to help with more workouts

Best app ever

I love this app! It gives you the tools to make good decisions about what you should and shouldn't eat. You can have anything, if you have enough points. It helps keep you in line. You can definitely lose weight on this plan.

App

It’s great slots of information!great love it 5 stars the only problem you have to keep logging out in order to get correct up date on points. Great for looking up foods. It keeps me on track. At times app is not user friendly.

So easy to use!

Love this app! It couldn’t be any easier to use. The scanner works great and the list of restaurants and available menu items with point count provides ample options when eating out or preparing to eat out.

Purple Plan

Love, love, love the Purple plan. So easy to use. I started Weight Watchers back in 1972 after my second son was born. I have become a Lifetime member twice and intend to keep it forever this time. With this plan I know it will be a lot easier to do. Can’t say enough about the new WW!!!!

Intuitive

I love how easy and intuitive the app is to use. I also love that tracking is easy and actually fun. It motivates me and teaches me about the food I am about to eat or already ate! This really makes me think about my choices! I love the app so much thank you

Easy going

I love the simplicity of this app. It offers so much information and helpful tips to make sure you are successful in your journey. I also love wins and the products you can get with them . And the support is second to none just awesome.

Stay on Track with WW

As with most data points, things that get measured, improve. This app helps track caloric intake, of course. So your behavior improves with out even you really trying. Just stay within your budget and you’ll succeed.

Love it

This app helps me track my points, scan items to determine points (do I want to use points for this), tracks my steps and activity, plan what to order at restaurants, recipes, connect with my on line coach. Keeps me on track 💛

App

The app works well but still find it hard to find certain foods in ethnic categories. Wish it would be to be able to track these food to make my journey more accurate.

All You Need

This app is all you need to have great weight loss and learn about a healthy lifestyle. From activity, recipes, sleep, and ease of tracking you will have better results for the while body and mind. You should give a try.

Essential to maintaining my weight.

I use the app EVERY day. I have been lifetime since 2006 & know that tracking is the best tool for Me. The app has all the information I need whether at home or eating out. I have it synched with my FitBit so it is easy to track activity.

Greatest tool I have had

I love this app and it has been so helpful to me since I resumed my weight loss program! I love the new features and having most of the restaurants in here helps a lot for when I decide to grab something from there.

Great app for tracking

I find this phone app is how I log my food exclusively. So much easier than paper and always with me. It remembers frequently eaten foods and meals and is quick to suggest what you are typing. It is user friendly and easy. I love it.

App glitches

This is the second time that the app will not work for me, it acts like I need a new subscription to but when I go to buy it says I have one. Both times I’ve had around 2 weeks left that I have paid for and I cannot use the app and neither ww or Apple can’t help me. Apple says it’s a ww problem and ww says it’s an Apple problem. Very frustrating!

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and OS version. We look forward to assisting you.

--WW Customer Care—

No COVID-19 for me!

I used the app every day during the quarantine; and even though I didn’t lose much, I didn’t gain either. I pretty much stayed the same; so I think it was because of the app. I really tracked and kept looking at what I ate. I find it’s all about accountability. No COVID-19 pounds for me!

WW works

I love this app because I can attend WW virtually. I no longer need to attend meetings to weigh in and learn about new tools.

More importantly, though, if you stick with WW, you learn so much about yourself. Losing weight is one thing. Understanding why you eat the way you do is the best thing about it.

Get the app’

The weight watchers app is so easy to use. I love having all my information in one place. I can log in all of my food, track my weight, and track my activity; all with a touch of my fingertips! It helps me stay accountable.

Old man friendly

With a little help from a younger female coworker I have mastered the app and am very impressed with all of the information available and how user friendly it is for me! It is actually making the entire experience more enjoyable!!

Points for meetings

I really like the app. But I find it frustrating that when they encourage you to use the app and record everything you are able to see your 50 points for attending a workshop but it doesn’t light up as a star. Why I have that if it doesn’t work?

The App

I still like MyFitnessPal better because I can see all the nutrient breakdowns, but I’m getting used to this app. I like to track my daily protein intake to ensure I get enough for healthy hair and nails, etc. I wish this app and MFP could sync. I’m enjoying this latest version of WW.

Mobile WW app

Love the WW mobile app And freestyle. This has actually helped me better than any other WW program from years past. I stay on track easier and am more motivated when using the app. Love the scanner when grocery shopping !!!

Ann

The app helps me keep track of how much I have had for the day and how much I have left for the rest of the day. Thank you. When I was on weight watchers in the 1970’s we had to write everything on paper. This is so much easier and quicker.

Fitness tracking

Tracking fitness could be a little more simpler. You shouldn’t have to change the date when back logging and when a date is incorrect I wish there was an option to delete that.

Very user friendly

I used the last version of the WW ap and this one is much improved with ease of use and easy connections with other devices fir loading activities etc. also recipes are quite good.

Excellence

WW has certainly outdone themselves. Every week it certainly seems as though your always giving the members more & more updated videos, recipes, mindset activities and list continues. Love WW it’s the best weight management plan in the universe. I’m proud to call myself a member

Makes tracking easier!

With all the tools like scanning, keeping a history of your frequent foods, looking up recipes that are low points and track your journey. This is a very useful app. Always at my fingertips!

It is fabulous

Our incredible leader Jason has taken time to show us all the wonderful features the WW app has to offer! Not too mention how motivating, smart and the best leader ever! Long Beach Ca. Is so lucky to have him as our leader, coach and all around keeping us motivated and on track.

Easy and even Fun?

This app makes tracking so much easier that it’s actually even fun to do now. The barcode scanner is a huge bonus. I am much better at tracking since I found the app a couple years back.

App crashes

The app constantly crashes and you aren’t able to log back in for prolonged periods of time, it tells you that you don’t have a subscription even when you do. The program is great but for a minimum of $25 a month you would expect the app to have less bugs and function properly.

Great App!

The WW App offers me the amount of structure I needed to begin a new journey developing a sustainably healthy eating lifestyle that also is helping me to lose weight. I know how to eat healthy & make wise food choices, but life happened & I gave up! With the WW App I have a fun & creative way to journey! 👏 👏 👏 Thank you!!!

love the app! (but some stuff could be better!)

I love this app! I use it every day now,

I just think the search could be better- and it could also include more meal ideas...? The search used to be better in some ways.

Effective!

This is the only method I’ve been able to learn portion control. No foods/drinks are off limits. Don’t have to worry about having to give up anything you love to consume as long as consumption is done in moderation. Recommend for anyone who wants to live a healthier lifestyle!

WW

Thank you for making the app able to track so many things I eat! Love it! Wish there was more restaurants with the point values. That is really helpful! So glad I can track my activity points because it is sinked to my I watch!

WW is helping me achieve my goals

I have been a Weight Watcher off and on for the past 20 years. However, I have been most successful since using the app. It is SO much easier to stay on track and I am much closer to reaching my goal than I’ve ever been!

I love the app

I am older and have been in WW from the beginning. The app is so helpful at the grocery store and eating at a restaurant. Love the program. So balanced and when followed helps u to feel better and lose weight. Thanks for the many positive changes. WW is the best eating plan.

Worth the money for the subscription!

WW works. It’s easy. It’s sustainable. This app is an essential tool in the journey. I tried doing knock off free and lower cost apps. The databases are not as good. There’s no Connect. You can’t have meetings. It’s just worth the money for the app. Is it perfect? No. But WW is always upgrading it.

Well worth it...

I've used previous versions and the latest is absolutely awesome. I like the user interface and the scanner on the mobile version makes trips to the grocery store a breeze.

Well done...keep it up!

Freezes

The screen keeps freezing. I’ve turned off my phone and back on. Deleted the WW app and reinstalled...same problem. The only way is to close the app and open again. SOMETIMES that works. I can seldom look at the reward points or anything to do with that section. It is frozen 99% of the time.. the other screens 50%. VERY FRUSTRATING.

Love the app but ...

Can’t cook without .... tracking works but still frustrating sometimes ... happy you added water intake .... works ok with my Apple watch tracking some data (activity and sleep) still can’t figure out the fit points ... best part is still the barcode scanner ....

WW App

This app is the best. It gives me all detailed information about my program in a concise way. I love the scan feature when shopping, restaurant guide, recipes, kudos, food / points usage & steps. Absolutely thorough in all that helps me lose on the “Free Style” program. Thanks WW!!

Quit pestering

I love the app very much the only time I don’t is when I’m interrupted trying to take care of business and I got to take surveys and I have got to be interrupted by numerous questions or I don’t know what look I like it OK if I don’t I’ll go to the survey and say not so thank you bye-bye

This is sooooooo easy!

It is super easy to track food. It’s amazing! I scan everything at the grocery store when shopping to make better decisions on what I bring home. The recipes are so helpful. Also the restaurant guide makes it so easy to go out to eat. THIS IS NOT YOUR MOM’S WEIGHT WATCHERS!!!!!!!

Makes the WW plan so easy

I am a WW lifetime member of almost 11 years. The plan is great- and the app is a big part of the reason for my success. It literally does everything for me. And the app just keeps getting better. I love tracking my meals and finding recipes.

Great app

Love the app. Makes it easy for me to add and check my points. Especially easy when I can scan things in. Recipe section is great, wish their were as many recipes on the app as their are on the WW website. Otherwise no complaints.

Weight Loss Miracle

I’ve used WW several times over the years. It’s the only successful program for weight that know. Unfortunately, life gets in the way sometimes and I gain weight right back. But I always have WW to fall back when I’m ready!

And that’s awesome!!

WW

It really works! Love the new free zone, where we can chose for ourselves how we spend our points and work within the 200 free foods to make it all work! Lost 63 lbs, slowed down now but I’m still going......got about 10 lbs to go. I’m more excited now then ever.

Anita Worthen

I wrote this awhile back, still love having a way to be accountable for what I eat, I have been at or around goal for several months and I just keep my relationship with WW.

Still here and still need accountability, that is still what WW gives me.......a place to be honest. A few nights agoI had a glass of wine and crackers for dinner, no big deal. Thank you!

Love this APP

I love this app and I love this program. WW has made this easy, fun, and interesting, for all of us who are struggling to lose weight and be healthy. I am so happy my sister shared this with me, and that I am now on board. I am committed! This is a lifestyle and a lifelong commitment! WW has made it so so wonderful and easy!

Love my WW app!

So easy to track all my food! I had tried the Noom app before and found it very time consuming counting calories the point system is much easier to keep up with and also love having zero point foods if I am still hungry.

Amazing program!

WW has been life changing for me! When I track my food I lose the weight and, more importantly, feel better about myself and my health! I highly recommend this if you’re looking for a positive change.

Very easy to use

I’ve been a member of weight watchers off and on for 30 years. This is the easiest way of losing weight. I really enjoy the tracking on my phone and the barcode scanner makes it very easy in the supermarket.

Wishlist

I wish that I could add ingredients to a recipe in bulk, rather than one ingredient at a time.

The search feature for food sometimes doesn’t make sense. It brings up items that don’t seem to be the closest match for my search terms.

Overall, I love the app. It keeps me motivated and I enjoy the community aspect.

Love WW

I enjoy going to the meetings... had a lot of life changes going on and had to drop to just online... the support here is just as awesome! The app is easy to use and so many recipes. You won’t be let down. Went from 240 to 195 Aug to Jan. Make your change now.

Problems with App

Used app for years. The current version has problems..when I go to breakfast, it enters in dinner. Some days it works correctly but most days, food enters everywhere except where I’m located.. need a fix!! Very frustrating!

Thank you so much for taking the time to leave your feedback! Please let us know if these issues continue, you can email us at ResolutionSupport@ww.com. Wishing you the best of luck

-- WW Customer Care

Keeping track

This app has helped me lose 20 pounds in two months. It helps me be more mindful of what I’m eating and how I’m moving by keeping track of it and giving me manageable daily goals. It is easy to use, has good recipes and great exercise videos.

WW app rocks!

Whether I’m the food store shopping or a restaurant eating WW helps a lot to help me evaluate the food I buy or order. When shopping before I put anything in my cart that isn’t on my zero points list of foods I scan the item to insure what points are in a serving Great app!

Fantastic New Platform

When I have joined in the past, I cancelled within 3 days because of the platform and limited database.

Glad I took the risk again, because it’s a huge improvement and I’m seeing results.

Plus, the member posts are so inspiring!

Love the app!

I love being able to track quickly! I enjoy the recipes from the site and also the other Connect members. I love being able to track water, sleep and activity quickly

Easy to use, great community

Very simple interface that makes tracking your food EXTREMELY EASY.

So nice to have a scanner to scan the bar codes of food, and it immediately tells you how many points they are per serving. This is a lifesaver at the supermarket!

Lastly, the social media section “Connect” within the app is amazing. You’ve got people posting their stories and it’s a super supportive community that motivates you to keep going. You find support, before/after pics and stories, and people just rooting you on.

Go for it!

Only thing missing is a meal planning/grocery list feature!

I love this app! I just wish there was an option to choose meals for each day and then have it automatically put ingredients into a list. The technology is out there. Not sure why it hasn’t been done yet.

Ok

The menu is not that easy to navigate. When finding points and tracking it does back to beginning and you have to start again. To many foods not on the bar scan.

WW Mobile

I dropped WW Mobile when cutting expenses. I almost got to my goal. It didn't take long for me to fall of track. Never do that in Nov. and Dec. Joined again and am now feeling much more stress free. It's the only program that works financially, emotionally, and is physically healthy program. Love WW.

WW App Helps

I like the app, but I’m still struggling on how to navigate it. It does need to be a bit more user friendly. I have to search foods that I’ve already entered the day or week before. I’m sure it’s just a learning curve on my part, but it’s still frustrating. I want to lose weight, so I’m sticking with it!

Lifesaver

This app help me so much because it’s convenient we all have our phones with us. So it makes it easy to look up items and track food. Recipes and keeping up with others helps me daily thank you.

Love The Recipes

I love having recipes at my finger tips in the grocery store. I love the flavors and that my family also eats the same recipes.

I love having my daily menus at my finger tips on my phone. And the shopping list is on my phone. Everything I need is always with me.

Tech support

I wish there was a number or email for tech support. The app won’t allow me to post pictures and the chat coach hasn’t been any help.

Also, the wait to use chat is too long. I waited for 20 minutes only to have the coach sign off without helping me. Very frustrating!

I love weight watchers

This is the easiest diet I have done. I worked in Weight Mgt for 2 years with an outpatient health care in Sandiego. I had been trying to loose weight for about 9 months. My goal was 10lbs and I lost 12 lbs. I love the app, the free foods, and the point system. It was easy to go out to dinner with the app. All around an excellent program!

Learning and Loving it

The app is helping me in my journey- tracking is simple - searching recipes and restaurants is simple and easy. I decide what I will eat before I even walk into a restaurant. Planning variety in the meals I prepare at home has been terrific with the great number of recipes. Still learning other features!

For busy people you need this app!

Yes, even during COVID-19 I am busy. Work, volunteer activities via Zoom, family activities - but always cautious. The WW app is so easy to use - no more shuffling papers to keep track of what I eat. The scanner is a lifesaver as is tracking meals and weight! I love it!

Complaint

My complaint is sometimes it puts the food in the wrong place. Or when I first started this I put in a goal/ but it was a short term weight goal, but it was put in as a total weight goal or long term goal.I can't get it changed....

Best App Ever!!

This app makes WW so easy. I love not having to paper journal anymore and I don’t have to get frustrated not being able to figure out the points I just ate. The library of foods in the app is amazing. I am more successful tracking daily than ever before. Thank you, WW!!

Doriszd

I really like the app. But there seems to be a glitch when watching videos of members (which are so cute) and another member post a new video it interferes with the video I’m watching, so annoying!!

Ok and another annoying feature I’m trying to input a nickname and trust me nobody has the ones I am creating!

I love the WW app.

Love the app. . I would be over whelmed how to figure my points without the tracking app. The support and stories from other group members are very inspiring . Helps me throughout my day

When covid 19 whispers in my ear who cares what you eat. I do and this app. helps keep me on track!

It works!

It works if you work it ....you are worth it .....so work it!! Don’t know what else to say.... Using this app and it’s features - especially connect - has helped me maintain a 30 pound weight loss. I am looking forward to losing at least 20 more.

Easy tracking & accessibility 👍

I like having my WW info available on the go. This app loads quickly, saves quickly & has all the best parts of the full site. LOVE how many bar codes are already listed, it makes shopping so easy 😋

Tracking could be bit easier

The app should remember my favorites as I start typing. If I’ve scanned a tortilla, for example, it doesn’t remember that specific tortilla. I have to scan it again. It’s annoying and takes longer. Other than that, love the app.

Review

I find this platform refreshing. It’s a great tool. It’s a great resource. I love love love the community and all that it has to offer. It’s quick and glitch free to track and visit groups, find recipes and point values, or find ideas/suggestions for your mental and physical health!!! Than you WW

Love the app

The more I learn about tracking, the more I like the app. That goes also for learning about all the other helps available on the app. I have to give a lot of credit to my workshop Coach Jason who has been a great teacher and inspiring me every week.

Use the Calculator

The program works and I have been losing. My only issue is the barcode scanner. The points are consistently off from what is on the package. Whoever is entering the food is shorting the package sometimes more than 100 calories, making the points calculations wrong. Just make sure to use the calculator and don’t rely on the barcode scanner.

Only Thing That Keeps Me Going

Also the only thing that has worked. Tracking is the key to weight loss because it keeps you honest and aware. This app helps with that and everything else needed to be successful.

WW App: user friendly

Love this app. So easy to journal foods. Love the favorites tab especially since it keeps foods in alphabetical order.

Still learning to navigate other areas of app but it is great to use!!

Love the food scanner. So helpful when deciding what to buy and not buy!!

Love it!

Love this app! It is so helpful when on WW. The ability to look up by nutritional value or to scan the barcode is a huge plus for finding the point value of an item.

Easy to navigate from food, activity or Connect.

Easy and Helpful

I’ve been using the WW app for several months and find it to be easy and very helpful in my weight loss journey.

I can search foods as well as restaurants, find recipes, create my own recipes and record my weight as well.

Love it!

I love WW as well as this mobile app. Since last August, I’ve lost 30 lbs and only have 4 more to reach my goal. The only thing I don’t like is that you can’t search and add friends on there. It only lets you do that with “suggested” users. Please add that function as it would help increase socialization for some

Great app

Love all the things that I can go with this app. Track weight, food/points, water and activity. I can connect with others with my same interests and problems. There are two guided exercise programs and one for relaxation. Very useful and works great!

Weight Watchers App

I love the Weight Watchers App so much ! It’s so very useful ! It makes keeping track of my points so much easier ! It keeps me inspired by reading other ppl’s success stories ! Also the tips and recipes are a game changer ! It’s a very important part of my weight loss journey !

Track track track!!!!

I love this app!! It helps me to keep track of all my food. I can plan my week as well as my grocery list! I especially love to see how much weight I have lost with the weigh in weekly reminders! It keeps me focused, dedicated and healthy.

What an improvement!

This new app is soooo much better than the old ways and online tools. I love it. Been away from WW for a while and am just back in the saddle, and this app is so helpful. So are the Chat folks!! Thanks for the improvements WW, and keep up the good work!

App is great but...

I use the app and appreciate it but I don’t choose low fat, “diet-y” foods. It’s hard to find full fat Greek yogurt options and whole milk items in the pull downs. I want real food, real fat choices as ‘diet’ foods are not my main food choices. I am willing to spend points on regular food.

It would be great to see macros listed.

Disappearing

Steps that were synched suddenly disappear 2 or 3 days later from activity and there is no way to recover it, making it seem as if one were a couch potato. Convoluted way to find already scanned foods. Limited selection from restaurant meals.

Update: happened again. On Saturday all my steps from the previous Sunday totally disappeared. Very disconcerting and discouraging.

We do apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@ww.com. Reference this point of contact and include your device model, app version, and iOS version. We look forward to assisting you.

--WW Customer Care—

Seriously easy and helpful

Super easy to use. Very helpful in tracking everything. Love the syncing of activity with my Apple Watch. Favorites make it easy to find foods i eat regularly. Entering my own recipes is awesome and Mayes it easy to track my meals. Seriously such a great app.

They listen to feedback and update often

WW does a great job of listening to member feedback keeping the app updated. Easy to use - particularly helpful at the grocery store. Would love a way to flip between chronological food scans and search food scans.

Helps a lot

I really like being able to track everything in the app. I’m losing weight because I have been disciplined about tracking everything every day. And, the reminder to weigh-in weekly keeps me focused.

Useful Tool

The app has been a great tool to help me focus on making healthier choices on a weekly basis. I still enjoy and splurge when I choose and am able to pick back up the next day. I am living life and still getting healthier and stronger.

Suggestions

I wish we could save some of the comments on Connect. I see a recipe but can’t come back to it later. Also the ability to have private conversations with others would be so nice

30 pounds down and still moving

Love this app. Makes it easier for me to track what I am eating and how strong I am exercising. Would love to see the ability to sort the restaurant food items by points (ie what are the 0 point foods at this restaurant).

Easy tracking

I love the scanning feature and being able to easily count my daily points. I look forward to tracking food on the app before writing was a pain and I lost interest.

App WW

I like this app but I wish there were more restaurants options and they were more interactible with the user — such as if you choose a sub you can remove items or add items based off of your selection or change the type of cheese vs what it actually comes with.

Tracking my trucking :)

I love the app- simply said, without it I wouldn’t track or I’d do a lousy job of it. It’s got so much info at your fingertips too. Tracking makes a huge difference for me. My way of eating was no where on track-and I thought it was good and healthy. But the points were waaaaaay off. I <3 this :)

Love the mobile app

The app makes everything so easy to log. Love the scanner and how easy it is to find foods and their points. Just started WW 5 days ago and I really feel like I will be able to follow and stay on this program! Thanks

What We needed!

This app. has been so helpful for me and my son. We have worked out for years but weren’t monitoring what we were eating. The WW app has helped us go that and we have both lost over 30 lbs. Great tool to go along with exercising to help lose weight!

Love it

It has helped me learn more about the right amount of food to eat. I like to know when l’m getting too close to using up my daily points & not going overboard. That has really helped me a lot. Totally l have lost 15 pounds & wouldn’t have made it that far without WW’s help & guidance. Thank you very much, l feel so much better!

My #1 Goal Friend

I love the simplicity of the app. I also enjoy creating my own recipes in there, especially when I get in the mood to be adventurous. Keep up the fantabulous job. Will keep suggesting WW to everyone...I love lifestyle changes, not just some random diets. Thank you WW and family!!

Leah D - Georgia

The app

A friend of mine has been trying to get me to join for about a year, wish I had done it sooner. Home bound because of disabled child can’t go to meetings because of his therapy.

Was on keto for a long time. Love this I can scan and eat healthy. Down 10lbs 4 days. LOVE it

Senior User

I love the simplicity of the app! I’m over-70 and I feel it is easy to understand, easy to move from place to place, and gives up-to-the minute access to things I need to see and know. The app touches on all aspects of healthy living for any age. ❤️Love it.

Friends

It would be great if there was a way I could add my close friends and check in with them. There is a group of us from work and I would love to chat with just them at night sometimes to see how they did. With us being local we could discuss our local restaurant tricks.

Tracking.

Maybe when you look a recipe you click add to grocery list it could go in a grocery list and you could send to a store for pick or go yourself. It would make recipes easier. Perhaps

Easy tracking

App allows me to quickly track food, scan items Iin the supermarket before buying to see points values. Really easy to use. Makes it easier to stay on the program

Truly the only success I have had

If I am faithful and record it all - even the wings and beverages at Sunday football - I find that is really not that bad and I CAN still lose.

A little work still needed to connect with my NIKE runs, but I've figured it out!

Great but...

I hate that when viewing a list and choosing an item for further info, I am taken back to the top of the list. I wish I was taken back to where I was. Other than that, I love it!! Great program--Great app.

Also--in a restaurant, searching within doesn't seem to work all the time.

Wrote this earlier but some of this works better now.

And some better still. Love that it tells you how many points at the top of many screens. Wish that showed up in the restaurant section.

And better still!! This is a great app.

Great tool for support

Love having an online coach available 24/7 and also a community message board for support, tips, and answers from peer members. I also love being able to scan barcodes while shopping to help make good choices!!!!

True Confessions WW and ME

I’m a food addict and really love the ability to get points from scanning!

A dieter since 15 years of age I’ve been up down and down up more times than I care to even count but WW is a safe place and good help especially during holidays and festivities

Where food is king!

More later! I’m on the right track now and trying to stay there! Stay tuned!

Such a great life plan

I can’t stop sharing how great WW is. Just invited one of my daughter’s friends last night. He really wants results and he wanted me to share my experience with WW. I gave him the whole pitch and sent him home with a few WW snacks to sample. I love this program. It makes it so simple.

Great app, but...

I love this app. It’s intuitive, easy, and the built-in social networks are great. I’d just request that any future updates include a daily/weekly/etc. nutritional breakdown for recorded foods. It’s really important, especially for those of us trying to figure out which plan works best, or those who are training for a sport. Thanks!

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

--WW Customer Care--

Ww easy to use

I love to be able to scan bar codes for point information. It has saved me from buying high point items in the grocery store.

Many restaurant items are easy to find in the ap.

So easy to use

I love the ease of using this app. Easy for tracking both what I eat and my exercise. And I like that it keeps track of my weight loss journey. Also like the restaurant point list and the calculator so I can calculate points of my own recipes.

Food tracking could be easier - a suggestion

Having to search or scan foods every time is cumbersome, even with the frequent foods list. What would be super useful is a “frequently tracked with...” list. So if I track bread, it might bring up turkey and mayo if that’s what I usually eat with bread. Or with my baked potato: butter, cheese, green onion. This would be based on my habits, not the general population.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Great resource!

I have come to rely on the app since I am an online member! I read other reviews and agree with their suggestions. We did have an easier way to add items from previous days in an earlier version. I hope that returns.

So easy!

This app is very user friendly and pretty seamless. It only takes seconds to track food and does all the math for me. If it wasn't for this app, I don't think I could stick with the program. But fortunately, the app works great and I've lost 45 pounds!

WW App Keeps Me Sane

Love that I have all the information that Weight Watchers has to offer in the form of a website at the tip of my fingers via this app thank you Weight Watchers! I especially love that I can build a recipe so quickly scanning barcodes makes the process a breeze!

Successful Tool!

I absolutely love the app! Everything I need to be successful is in one place. I can track, scan, create or find recipes, connect to a community of like minded people and so much more. Thank you WW for making my weight loss journey successful! Best investment to my health I’ve ever made.

Tracking & Recipes

The WW tracker makes it easy for me to be accountable for my daily food and drink choices. And there are so many great recipes that keep me from getting bored with those choices! Thank you for providing great support for Lifetime Members like me! I’m thankful for my membership!

WW works!

Whatever you read that WW freestyle doesn’t work is wrong. If someone isn’t losing weight, it’s because they aren’t following the plan. And yes it’s possible to lose weight if you’re over 50 years old. I’ve lost 21 pounds and have kept it off 4 months so far by, wait for it, following the plan.

Love it!

Faithfully tracking in the app and staying within my points allotment helped me reach my goal weight, losing about 64 pounds, in just under 16 months. The WW food plan is sustainable for life. I enjoy being able to eat a variety of foods. I highly recommend the WW program.

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The app is so awesome and easy to use. I really like the scanner and how it stores everything you scanned. Makes it easier to record what you ate. But trying to find a nic name that hasn’t been used is ridiculous

Keep track

If your like me. Nothing worked so I’m telling you it’s easy and you can eat everything. Free foods and all the fruit you want. How good is that. !!! I’m 72 and I don’t want to go on a diet. I didn’t I kept track and in 6 weeks I’ve lost 13 lbs. so

Keep track

Tracking made easy

I use the app to track food and activity daily. I did have trouble navigating thru the app trying to sync my fitbit and looking up my reward points. A menu to pull down would make it easier.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

--WW Customer Care—

Restaurant points

Love this app. The only thing I would like to see is for the restaurant points to be in order from lowest points to highest. Thank You.

I would also like to be able to share recipes that we create with others.

Arroyoknights74

I love everything about this app, plan. It’s been very easy to stay on. I am more successful than any other plan I’ve tried, without the hunger, starvation feeling!! Love love love. . .

Enjoy The ability to scan while I am shopping in the grocery store.

Thank you for these great apps!

I love the app, it keeps me on Track with my food, the activity app I use every morning when I walk I always look forward to them I use the walk apps , hope you keep these going , we have a great leader too!

WW

This app makes this program so easy to do. I could not have done it if I had to look and write everything down. It one easy step. Then scan bar tool is the greatest part of all. Shopping for new new foods is as easy and 1,2,3 done.

Amazing App is Key to My Weight Loss

This App is like the Swiss Army Knife of weight loss. It has everything I need to easily plan and track what I eat. It is customizable to unique foods I eat. It provides automatic weight tracking. And it is always with me when I need it. Highly Recommend!

Great app

I appreciate the ease of use for the WW app. I’ve been using it over one year and always find it easy to use. Because of this, I have used the app regularly and consistently and have found it effective in my weight loss and management.

Wonderful

I LOVE this ap. I was in WW twice before when we used the paper slide and this is so much easier. It takes a little bit of playing to find everything the ap does but it is worth it. Highly recommend it!!

WW App

This app makes going through the program so easy. I use it daily. I can look up just about any food and get the point value it has. I love that it starts over each week, so that if I’ve had a bad week I can start over.

User friendly and all in one place!

Love how tracking food and activities, scanning barcodes, to viewing my weight journey and other ww members to my nightly meditation--all in one place and easy to navigate! 💗 (would love to see if could add a easy to find tab for FAQ!)

Great tracking tool!

Only been using this for a week but already can't do without it. Scanning barcodes really helps me makes better choices when shopping. Recipes are good, maybe a few with ingredients I'd never use, but easy enough to modify. Really helps me stay on track!

A great tool to keep me honest

I find this app very helpful for when I am too busy to get to my computer. The search features aren't as good as with the computer, but it is still an enormous help when I'm at a restaurant and want to make healthier choices.

Keeping me honest

You have to be faithful to tracking to really see the results. But this app offers so much help from finding the foods through search, barcode scanning, recipes. With this and the meetings I have everything I need to be successful!

If I could give this zero stars I would

App always says there is a server network error no matter if it’s on WiFi, Data, etc. tried calling customer service and they just tell you to uninstall and reinstall the app. And it still doesn’t work. Really poo customer service. And they won’t give me money back without a cancellation fee even though I just joined 6 days ago. Don’t waste your money. I should have stuck with myfitness pal or anything else really!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

TGIT

This app has made me stay accountable to my points in the most convenient way. I live that you can chat with an expert. I love that I can create a recipe and it calculates the points. It really makes no room for excuses in staying in track. If I could give it 6 stars I would.⭐️⭐️⭐️⭐️⭐️⭐️

App is a game changer!

I have been in ww since 2002. During that time there were several different plans. Freestyle is my favorite! The app makes us so easy to track food. look up points, and keep up with activity. It helps me maintain lifetime goal!

Improved

I have been using the Weight Watcher Mobile App for about 6 months. The most recent major update was a definite improvement. It would be helpful if even more national restaurants could be added to the data base (like Logan's, California Pizza Kitchen, Taco Cabana, Dairy Queen, Cracker Barrel, etc.)

Love the app

It is very easy to track because you have everything clearly labeled. Also especially nice to be able to track before you go to restaurants. Nice to see success stories and post my own progress.

Review of app

I love how easy it is to use. I like the chat options because they guide me with any questions I have had about the app. I would like to see how many calories & carbs I am eating. I want this because I love fruit and I don’t want to eat too many calories.

Easy to use app

I love how easy the app is to use. It is helping me stay accountable and lose weight. It was not difficult to figure out and I love all of the features. Connect is great resource to hear others inspirational stories and get great pointers on being successful.

Nice

I do like the app, however there are some updates I would love to see:

-my husband and I both use the app so we have to type in recipes twice, why not have a share option?

-with popular sites like hungry girl or skinny taste, have these recipes in the vault to save time on entering multiple items

Better than tracking used to be.

Keeps me on track. The only drawback keeping me from giving a five star review is the search feature for food; it often doesn’t bring up anything similar even when I know the item I’m looking for is in the database.

Love love love this app

It is wonderful to have everything you need in one place and so convenient! You can track what you eat and look up recipes at the same time and with little effort! I highly recommend everyone use this app!

Very useful tool

I like the ease of this AP. The scanner is great. I find most components of the program user friendly. I would love to see an option for an easy way to view daily calories. I know it’s on each food so it seems like it would be easy to add that feature as an option.

The Best program ever for Weight Loss !

I love the constant support that WW has to offer . I look forward to my weekly Saturday meetings and love having connect to remind me that I am not alone on this journey and that I can do this . Thank you & because of you WW, I am not giving up! Love you , Martha from Miami Fl. “ Flagler”

Great app and program!

The WW app is key to me being able to follow the program. I love the barcode scanner and Connect and just being able to put in what I eat and be able to see it as needed. WW is the best program out there. I am down 142.4 pounds and at Lifetime as of April 1st.

I love the app!

Why I love the app:

* easy to access, launches quickly on my iPhone.

* attractive, user-friendly appearance (I am biased, blue is my favorite color).

* easy to locate my favorite WW app places, such as recipes, Connect, favorite food and favorite activities, and

weight tracking and weight trends.

* Connect, Connect, Connect! This is a GREAT service because sharing the journey the way Connect is set up is SO helpful to me on those days I want to give up.

* I just never find myself complaining about the app, e.g., "darn it, it won't launch," "it's frozen!". etc., etc.

Great app

The app makes weight watchers so easy to follow and stick to the program! I have found so much success with this program! It’s easy to use and makes for a great program! Recommend it to everyone and I am still going!

Comprehensive and easy to use

So much information in one app! I find it easy to navigate. Easy to track points. Like how quickly you can look up restaurants and points. Also enjoy features like Connect and Headspace.

Easiest way to achieve your goal

This app has it all. Recipes, exercises, mental help, scanner, tracker, and even conversations with others who are doing the program. How can you lose when everything is just a click away! Awesome!

What did I do before the WW app?!

The scanner is my favorite tool on the WW app! I use it constantly, and it makes me smarter when picking snack options at the grocery store. It also helps me eat out at restaurants without guilt because I can always find options that work after I look up that restaurants menu.

Works well but could be better.

Overall, I like the app. It makes it very easy to count points. However, my one gripe is that there isn’t a thorough way to search through the recipes. Wish they would build in a filter function . Then I would give it 5 stars...

WW app is user friendly

This app is very intuitive. The ease of navigating between features is smooth. The data stored is used to create informative graphs and lists. Tracking food has never been easier! I’ve lost 75 lbs using this app/program.

Great app and program

I am a self starter and a self motivator. I need the app to be robust because of this. The app syncs well with my Apple Watch and the restaurant lookup is a lifesaver. The connect community is there for times I really need it. I’ve never had it crash and it’s very user friendly

WW Mobile Made All The Difference

This app has so many great features. Not only can you follow your progress, but you can find recipes, read inspiring posts, scan products to determine points. I use this app many times a day, every day.

My success is because of the WW App

The WW App is very user friendly. By counting my points easily, it enable me to watch what I am eating. By portioning, scanning the barcode, and the ‘library’ of restaurants, I can planning and prepare my food mindlessly. I will recommend this app to everyone who wants to loose weight!!’n

It makes following the plan so easy

The app is so amazing because I can follow the plan wherever I eat. I can go to restaurants and still stay within my points, look up zero point foods and put in my frequently used recipes. Thank you WW!

The absolute key app for those that can’t tell good food from bad

I can’t say enough about this app. I’ve lost nearly 30lbs in 6 months using it. I would never have lost that weight without it and it’s now become part of my daily routine.

Making It Easier

Been using WW for about 2 years, off and on. Over the last six months, been sticking with it. The app is easy and holds you accountable. Not a huge time waster, easy to use and get where you need and want to be.

Love it!

Easy to use and saves me time. Stores my favorite individual items, meal, and my recipes that I calculate. Love the scanner and access to restaurant point information. Supper helpful on so many levels and I can’t imagine doing the program without it!

Great app BUT...

I Would have given this five stars but I really wish there was a place on the app that tracks your water intake as well. Way before ape there were boxes that you check off to make sure you drank your 8 glasses of water. Love to see something like that on this app, eight glasses of water click on them ect.

I ❤️ WW

I really don’t know what I would do without WW. I’d probably be out here counting calories and being unsure of what to eat. Weight watchers makes it simple for me to make better choices about what I eat and still lose weight! If you’re unsure about WW rest assured this is the right decision.

Easy to use.

Love the app easy way to keep track of how you are doing. I wish I had taken pictures before I started this plan. I am down 7 lbs since end of March. Everyone says they can see the changes. Slow but steady.

Helps me stay on track!

This app is so easy to use. I love the barcode scanner that helps me quickly figure out how many points something is, even sometimes before I eat it. I use the app multiple times a day to help keep me focused.

Not Recording Sessions

What a number, I upgraded the app so as to count Wellness points and right off, no 50pts for attending a WW session. My weight taken at the session shows up but I’m not given Wellness points for attending. Calling WE tech support, they could offer no solution. Please WW get the bugs out!!

Thank you for reaching out to us, Scott. We are sorry to hear you did not earn your WellnessWins for attending your Workshop. We would be happy to look into this for you. Please send us an email to ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Activity Tracker

Please put back the option to track your own activity. I do workouts that don’t fall under any of the categories listed so makes it very hard to choose off that list and it be accurate. I honestly say I think I liked the old version better for the options to add your workout and choose the intensity. Thanks

Need help in tracking

I joined weight watchers today for the six month subscription plan. I downloaded the app but I cannot figure out how to use it. I’m trying to do the points counter and finally found it but I don’t know how to track what I eat or how many points I have for that day and how to subtract them so I’ll know how much I have for the rest of the day.

Thank you for reaching out. Please use this link: https://www.weightwatchers.com/us/m/cms/your-plan

for assistance with getting started. If you have additional inquiries, you may email us at ResolutionSupport@weightwatchers.com. Best wishes!

--WW Customer Care--

Benchmark awards

I love the app and how easy it is to use, but the awards segment for reaching different benchmarks needs to be fixed. They do not show up. I have read others mentioning the same thing, chatted with them the coaches and tried deleting and reloading the app. No change.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great Program, Terrible App

I’ve seen fantastic results in my last two years on WW, so my rating is not for the program. It’s the app itself. I routinely cannot effectively search foods, can’t clear out messages, and am met with glacial loading times. Not to mention my least favorite issue, my serving sizes inexplicably being double almost every time I log food. This is a great program, fix the operations of the app to match.

What changed

As of today when you type a food and do search, find item and enter it as part of a meal, it doesn’t go away like it used to. The dumb thing just sits there so when you type in next food it is added to first search item. What’s up with that??!

Thank you for taking the time to share your feedback. We apologize for your experiences and will forward your thoughts to our engineers for review. We appreciate your time.

Awesome!!

This app and online community give you the tools to track your food and progress along with support, motivation, recipes and more to make this such a simple program! Added bonus: you are never out of food!! Love it!

Great app

I really like this app. It helps keep me focused and it's rather easy to use. I also like having access to it on my phone which works together with the iPad very well. There's still a lot to it i haven't used but for what I need it for right now it's great.

Be patient , ask questions then it is well worth it

I had a hard time at first because I am old enough not to have grown up using apps. However, now I have asked enough questions and practices enough that I think it is great.

User Friendly!

Only been using this app for a short while but it is helping me to stay focused and connect with people at the same time. Easy to track, easy to look up food, restaurants and recipes.

Love it with one suggested improvement

I love the app - easy to use and helps me stay on track. One recommendation to make it even better would be to make recipes easier to access. I can usually get there, but it takes too long and I usually just stumble into where I need to be.

Restaurants

It would be so much easier if the same type of meals at each restaurant were grouped, such as sandwiches, soups, etc. It’s hard to scroll through all the items that are not in any type of order

Love The App!

I just started WW for the first time in many years. The app is amazing. It makes it so easy to keep a food diary. I have always found that to take time out of my day. Now I have the app at my fingertips. Looking forward to losing some of this weight now!! ☺️

App is awful

Bad interaction models. Makes you tap more times in and out of screens just to add or delete something and keep going. Maybe a small thing but on a mobile device that grated over time and causes me to use it less.

Database of foods needs to be supercharged. Why can’t I find “Thai iced tea”? It’s a common thing. I could even pick the most caloric one to be safe. But when searching it resolves to “Starbucks chai iced tea”. So, I just give up.

Crashes and no Apple Watch support

When I try to edit a meal that I created it crashes in the edit screen. Please fix this! The activity section would be a lot more useful if it was integrated with the health app and the Apple Watch.

Slowly losing weight

Think the app is great! WW has been helping me slowly lose the weight I need to become healthier. (It would be faster if I tried harder personally).

I have been having issues with it lately freezing up, and I really wish it had a water tracker somewhere near he food log.

Best app for weight loss

I love this app, not only because it helps me track my food. It gives me access to a support network of other WW members and staff, I can see what foods are pointed at restaurants, it connects with my smart watch to track my exercise! This app really helps....

Back to WW!

Much easier to use then years ago. More user friendly. I wish it had a larger library of food items that would come up. Love the ability to look up new recipe ideas. Has been very helpful! Finding easier to get tack of things with a busy life. Love the new Freestyle eating plan.

Welror

Problem with the app is portion size. Often it says a serving. What constitutes a serving? It would be more useful if sizes were more specific. Also, great range in points. Check out one slice of Papa Gino pizza. What is a serving of eggplant parmigiana? Weight? Measurements? Some things could be specified in tsp, tbsp or cups. Much more useful.

Thank you for submitting your feedback. You are always able to edit serving sizes for each item. This way, if you want to make sure you have the most accurate point values, you can enter around how much of each item you are consuming. We will definitely take this into consideration with any future changes we may make.

-Weight Watchers Customer Care-

Can’t access app without update

I like the app but I don’t like that I can’t access it until I’ve performed the update. I often use the app when I’m shopping or dining and without wi-fi. I prefer to use data for more important things than updating apps. Please offer an option to update later.

Thank you so much for submitting your feedback. We apologize for any inconvenience you have endured. We will make sure our teams are made aware. Hearing back from you really helps us with offering a better member experience.

-Weight Watchers Customer Care-

Issues since the last update

The app was working great until this last update a week ago. I have an iPhone 7 and now the app stalls constantly trying to connect and open. Whatever changed, it’s very frustrating. Can’t even add my foods without it shutting down.

Great Program, Terrible App

I love the WW program, but their app is absolutely terrible. Here are some of the problems I’ve had:

1) Half the time it tells me that it’s unavailable because of “technical difficulties”.

2) Whenever I scan a barcode the loading circle just spins and spins and then it says my barcode couldn’t be scanned.

3) Many restaurants and food items are unavailable.

4) When speaking with support sometimes the people take awhile to answer. If your screen blacks out to lock you’re automatically disconnected from your conversation.

These things make this app extremely frustrating. You’d think with all the money they make they’d be able to produce a truly beneficial app that worked.

Great app and Great program

The last WW points program and tools were too much to deal with so I gave up. This new program and new app are outstanding! Very user friendly. Track points with ease. Makes it easy to lose weight!

Love, love, love!!!

I am 10 days into the WW Freestyle program. I am loving the app to keep track of all my food. I love the ability to use the barcode feature to figure out points as well as portions. I also am enjoying the Connect feature. The posts are inspiring!

WORKS if you follow it

Great app for losing weight. I was on the Atkins diet and switched to weight watchers. I find that you can eat so a greater variety of foods on weight watchers and it’s really working well for me. Thanks I’ve lost 27 pounds in two months on weight watchers in spite of some weekends not doing well at all.

Glitchy

Had this app for 5 days and two of them have been days where I couldn’t use the app. When I open it goes directly to search foods bar at the top and everything else is grayed out. I can’t get to anything on the bar at the bottom or even click “done” at the search bar to get out of it. Frustrating.

Frustrated

I am very frustrated I have to call Weightwatchers each time I log in. It keeps saying my password is incorrect. Can you please help.

I have to open in Google each time to log in to Weightwatchers. Don’t like that!!! Takes too much time

Lost connection message pops up

For some reason even when I have full bars a lost connection message pops up and I’m not able to see my progress or track what I’ve eaten but I can see the connections part of the app

Review

Harder to read than Fitness Pal. Would love to see an improvement there. To use this app I Have to have my glasses because it so small and all runs together. Usually I don’t need them with FP. It may be the color that is added. I do love it as far as keeping up with points and staying on my diet. So similar to FP but I think different colors help with the categories. Thanks!!!!

DISCIPLINE

This app shows me how to really control my eating, it also shows me what I used to do with certain fast foods. Now some things I just walk away from because of the point value. Even though I can eat what I want, some things just ain’t worth it. Thank you WW.

App

Seems to be working very well. Slow to load sometimes. The new version takes some getting used to. Is it a beta version? It is diferent than my wife's. I do not like not being able to go back a week to review.

I love the Weight Watchers app

I have been following the WW plan for almost 1 year and have lost 55 pounds. I feel that a large part of my success was due to the app and making tracking food easy. The Connect forum is also a great place for support and encouragement.

Hate the update!

I love this App and the way it works. However I really don’t like the new update we are you have to click on breakfast lunch or dinner to see an itemized list of what you have tracked😕 being able to open it up and see everything right there please change it back

Great tool

I love the app for tracking points, and it does make it kind of fun to do. The only suggestion I have is, I wish the food scanner was available when creating recipes. It would be quicker than having to search for the right brand or having to manually enter it.

Recent update ruined it

I can no longer update my recipes and today is meal prep day! I don’t know how I’ll get through my week if I’m

Unable to create any recipes on my phone. This is so stressful. Also, while in recipes, if I search for an ingredient the results are all

Over the place and lacking severely. Where as if I search for a food item on the main search bar it is clearly in the system. Please fix these bugs as I pay for this service and rely heavily on it.

Happy with the app

Thank you for fixing the login issues. I love logging in with my fingerprint. It doesn’t close down periodically like it used to. I have lost 21 pounds by using the app for the online program. To say I’m pleased is an understatement. Thanks and keep up the good work!

WW Review

I like the app, just think it does not have all the foods on there that WW has. But glad I have it when I am out and about and not at my laptop/desktop. Room for LOTS of improvements! Not nearly as user friendly as it could be.

Weight watchers

I have a lot of weight to lose. Using this app has been great to use. Using this app, I can figure out what to have for meals. A lot of times it is just eliminating one item to stay within points. No more guess work!!

Makes me accountable and aware

Loving this app. It’s so easy to track and make me accountable. You don’t realize how you eat till you track. I can eat whatever I want but modify meals and portion control. So far since May I have lost 12 pounds. It’s a great start for me!!

Love this app

It is the best way to keep track/accountable of my food & activity. It has great recipes to try, I love how it tracks sleep. Gives me encouragement from other members by looking at what they are posting from food ideas, tips & seeing success! It’s the Best!

Thankful

I am so thankful for all of the help afforded by the WW app. There are recipes, exercises, connect with other members and best of all, every day virtual meetings. I often attend a meeting every day. Isolation is a thing of the past for members, and the monthly theme and weekly lessons which support the theme are life changing.

Weight watchers app

For me I’ve finally found an easy way to track my daily food intake. I’ve never really been successful on diets before. In five months I’ve lost 22 pounds. The app has helpful points for foods listed as well as many restaurants. Thanks team WW 😄

Everything in 1 place

I love this APP. I don’t need to use anything else to be successful, except an open mind, and a willingness to sometimes try something different. It really works if you work it. And yes, you can eat anything you like.

WW App

I have been a WW Lifetime member for many years now and I still think it is the best program for losing weight and keeping it off! I am an avid runner but at 64 I still need to watch and track my food intake daily! The WW app is awesome for helping me stay on track!

Revisiting WW

I have come back to WW after trying other diets. I love the free points and the purple plan. It’s been a long road to realizing weight loss come with making your own choices about food. WW helps me do that and has help me in my progress with weight loss.

DSBDVM

Very helpful information! Easy to use. Connect is a great way to get encouragement from others and get tips from people who are successful on WW. It helps with accountability. When I use it I get results. More than 35# down so far! Haven’t been to any meetings yet.

I respond well to a computer

The balloons dropping when I lose weight make me happy. The recipe function allows me to put my favorite at-home meals into the computer so I can bring them up quickly. Love the barcode scanner.

Easy to use lots of resources

I love how easy this app is now. Scan bar codes and it tells the points. You can then scale to serving size and off you go. I also like the recipes. There is so much to this app. You can tell how much money O has put into it

WW app review

I love the WW app. It makes staying on track so much easier! Plus, the support from connect is invaluable. My only one complaint, which is huge to me, is the lack of a print function on the recipes. That would make the app totally perfect.

Losing weight

This app is outstanding. My family and I are doing this together and we are challenging each other and we are losing weight together. It actually makes it fun to do as we eat right and count out point. Thank you WW.

Very good app

I use the app daily & like most of the features. I have one complaint: if I forget to log in my exercise for the day & go back to do it the next day, it will not allow me to add Fit points to any day except the current one.

5 star app

I’m really enjoying using this app to help me lose the extra covid lbs. The recipes looks great, it’s easy to use and I’m actually having fun doing this. This is so much better and easier than counting calories! Can’t wait for my first weigh-in.

Great app for self-starters

I’ve lost 30+ pounds using this app and starting at the difficult holiday time. It’s extensive database made it easy to see what food choices cost; who knew a mini Blizzard from Dairy Queen would use up an entire day’s food points...

Easy and Effective

I’ve tried Noom, I’ve tried calorie counting apps etc. I found them annoying and in the end they didn’t help me lose weight. WW is easy, intuitive, a pleasure to use, and helps me lose 1-2 pounds a week almost effortlessly.

Overall great

This app is the reason I am having success on this program. It is easy and fun to track. I am looking forward to more on the app, like the recipe builder and the ability to "make a meal". I know you will keep expanding and improving.

Weight Watchers App

I love the convenience of the app and all the things that are included! The restaurants tab is wonderful when planning on eating out. So many choices. Plus the added convenience of workouts to do wherever you are.

Love the APP

Finally losing some weight without much effort or guilt because I can keep track of my extra points and make up for s little extra eating.

10 pounds. I feel and look great. Everything fits. Happy at 65 years young. Thank you.

An excellent lifestyle aide.

I have been a WW since 1970. I have done practically every program. This is the best and easiest. I can “think” meal planning and zero points and how to keep in the zone for life. I highly recommend Purple plan for my metabolism while my brother is successful with Blue plan.

Track is easy

I love it! I can track what I eat anywhere! The fact that I can sync my Fitbit to the app is a great plus! I like Apple Health but I am not always carrying my phone so steps do not get accurately counted. I would recommend this to all who are interested in WW.

Keeping on track

Just having WW behind you just keeps you mindful of not over doing it, and if you fall off track you can get back in track with a few changes.

Love it!!

I love the app- It has absolutely helped me be successful. I wish every food item had multiple options for measurement. There are several times when Im not definitive on how to count things and I strive to be incredibly accurate.

Thanks-- This is great!!

Great app

I love being able to have an all in one stop. I can use the barcode at the grocery store find a menu or recipe log my weight ask a coach work out. And I’ve been consistent for the last two months and I love it

WW keeps me on track

This is the best and only way I can keep track of my points. I love to be able to scan labels and also do a quick search for food items to see how many points they are.

WW app

It makes things much simpler to record & figure out points &... shopping in stores! I like the way members figure out points for items & brands in grocery stores !

My favorite is when real people post pictures & sayings that HELP to motivate & INSPIRE you !

Thankfully,

Focusweight20

Comfortable

I am comfortable because I know what I’m doing. I find it very easy now. That being said in the beginning it was not easy and there was no direction on how to use this app that would be my only suggestion offer direction

I start every day with Headspace.

I started doing 30 minutes of meditation each morning. I start with the directed Headspace exercises, then do 20 minutes on my own. It has made my days go much better during this very stressful time.

Makes all the difference

The WW app is what makes the whole plan work. Tracking is key to weight loss and the app makes it so easy. With all the features you can’t go wrong. You’ve just got to use it to lose it!!!

I love this app

This app is so easy to use. I love being able to scan my food whey I go shopping. It makes it so easy to keep within my points. It has only been 3 months and I lost over 20 lbs and don’t feel like I sacrificed anything.

WW App

Would like menu drop downs for My Recipes, My Food, and other options. I have a hard time locating these options.

Also, once I enter weight there’s not an exit button to immediately get back to main menu.

Makes it easy!!!

Tracking has made the difference! Easy to do, both in food and activity. Tons of choices, recipes and restaurants listed...and a scanner that helps when you’re shopping! Awesome!

Love the App

I was first nervous about joining WW because I’m really not tech savvy but you make it so easy to follow. I love the app and have been extremely successful on your program. I have also brought my daughter and sister on board and they are also members of the WW family

Because ( it really does! ) work!

WW is a great program that promotes health not just weight loss. The app is user friendly and has so many features. WW membership is not expensive but I would pay more for everything you get.

Very pleased

I’m very pleased with the WW diet. Again I must say that tracking points keeps me very aware of how much I’m eating. I love the flexibility of this diet...awesome!! - I'm back! I’m hoping to be more dedicated to this wonderful diet and to losing the weight I gained in this pandemic. WW is the way to go. My health depends on it also. 🙏🏼

Fabulous app!

WW app makes tracking food and activities super easy! Plus all the other info - recipes, restaurants, etc. - help keep me motivated to stay the course to good health. The video coaching is a great bonus too since we are not meeting in person!

So much fun

I have been using the app for over a year, I reached my goal weight in November & kept right on using it. This is is the 5th time in 36 years I have lost weight, 75-30 pounds. This is the first time I feel like I can keep it off, thanks to the app!

This thing works

Tracking the food is simple and if you follow the program, you lose weight. Super easy to follow since your phone is always on you and a great tool when shopping at the market.

Review...

WW is very organized and well thought out! Very easy to use and navigate!!

Would love and easy way to create a personal recipe book from recipes that I could easily print and pull up to make!?!

Is that possible???

Keep up the great work! ❤️❤️❤️

Cynthia

WW for life

I’ve been an active lifetime member for 10+ years. The WW program really works for a complete lifestyle change and the app has been a instrumental part of my journey. I backslide from time to time and the app ALWAYS helps me get back on track & in control.

Tweeking a little bit

I love the app, but would like to keep a favorite when it comes to finding a studio, every time I look for a time, when I need a different meeting, I have to go through searching for my studio times.

Life changing!

The app is amazing - easy to use, the barcode scanner makes shopping and tracking a breeze, and it has made my weigh loss journey possible. If you are the fence, take the plunge. You won’t regret doing this for yourself. You are worth it!

WW rocks

The new program and app are such an improvement! There is so much information and support here, right within my power to access and use. I’m still exploring it, but I must say this whole program has really stepped up. Way to go, WW!

Always evolving.

I am enjoying using this app. It is most helpful while on this program. It continually changes to suit the needs of the users. Recipe computation still needs to be done on the website, though.

Great App

So far, I have liked this app quite a bit. I have been using it for 3 months and I find it to be extremely helpful in my quest to lose weight. I have signed up for 1 year, so I will proved another update later in the year.

This app has been amazing!

When the WW app came out a few years ago, it was not reliable in restaurants or grocery stores. It has been user friendly and such a great tool for my weight loss and activity! Thank you!

Love my WW app.

So easy to keep track of your food and exercise but the best thing is I can scan any food in the grocery store and know the points immediately! And their adding so many additional benefits like sleep tracking, meditation recipes. It’s amazing!

Love that Track!

The Track keeps me in the discipline zone! Also convenient. One suggestion might be the ability to halve or double points as one tracks; my eating quantities aren’t always the same as yours. Secondly, it would be nice to be able to un-do tracked points when my fingers make a mistake.

Jeff

Overall no major issues. Just some minor glitches. Like trying to create a recipe in calculator does not work. It will not create. I can share recipes but my girlfriend can not on her app. Same version and settings and phone. Oh well no biggie. I love the app and WW.

Food Calculator Needs a Rest

The food calculator now requires you to enter all the nutritional information, not just the NI required to calculate points. This is not convenient when in a store. You used to be able to just enter 0, but that is no longer an option. Please go back to just requiring the NI for the points calculations. Thanks!

Cat

I love the WW app. It really helps. I lost 50lbs last year. I’m starting up again after the holidays and some of those 50 crept back up but I didn’t use my app for about 40 days, real proof for me that I need it. Back on track hopefully good results like before.

Love the scanner

I send my kids around the grocery store with the scanner. They treat it like a treasure hunt. Plus it’s teaching them what are good food choices. Bonus the app Helps with recipes and tracks daily food points. Everything I need —all at my finger tips

Big help

I find this app to be a great help and has given me support and ease of finding points for food. Love the barcode app!!!!

I would like to see the ability to paste activity one day to the next. Gets tedious doing the same entries every day.

Much Improved

The website much better and phone app quick and easy. Database of foods very good. If you cook, recipes are endless to help you fix a meal with points they calculate for you. Sadly, quickly teaches one how much we eat that we don’t need and how those foods with fat and sugar really rack up the points.

WW if my lifeline!

I’m so grateful to have learned the WW way! I’ve been a Lifetime Member after losing 75# eleven years ago. The app assists me in maintaining, planning, and syncs with me Apple Watch for activity. I also love that I can go back on my weight history to compare year to year. It’s real life, and so doable!!

Awesome app

This application is so helpful. The tips and everything keep me on track. I only give it 4 stars because it would be nice to have more restaurants available with points. More of the big chain dining. But other than that I love it

Love!

Love this app! Only giving it 4 stars because the scanner has occasional glitches but otherwise it is wonderful! Love having a way to track my points at all times without having to search for a notebook!

Great Diet EVER!

I am 64 years old and I’ve been on every diet you can think of just for 20 pounds up every couple years! Weight Watchers is by far the easiest and best diet I’ve ever been on this week I lost weight and I had Pizza three times! If you want to lose weight go on WW, NOW!

Love this app

The app makes it so easy to track food and activities. It shows you what foods are good for you and those to exclude from your diet. If you folks the program, pounds melt off. I was so excited about the program my daughter also signed up. Love WW

Great app but needs recipe import feature

I really enjoy the app but MyFitnessPal has it beat in regards to having a recipe import feature. MyFitnessPal allows you to click the web link for your recipe and it auto imports the list of ingredients and measurements. So much easier than hunting each ingredient one by one.

WW from Sandy

Enjoy the WW very much. The only problem I am experiencing is when I scam a lot of the foods they do not come up with the same points. When I use the WW calculator it gives you the exact amount of points for everything. Please get the kinks out of the WW app????

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Only one wish

The only reason I gave it 4 stars is because I wish it saved more of my frequent foods. It saves the previous day but I have to add the whole meal and then adjust it. I would love the option to choose multiple foods at a time from a list to track.

WW works

Love being able to eat whatever I want and still lose weight. The smart points keep me very accountable for my food/beverage intake and my husband and I love the recipes we’ve found on the WW app from both members and weight watchers themselves. #goals#foodie

Fantastic! Weight loss made easier

I love the app! Tracking my food is made easy and convenient. The feedback with the blue circles and the rewards. Connection is empowering.

I haven’t been able to lose weight with keto, etc. I’m losing weight and not starving!

Awesome App!

This app has made it so easy to stay on track! I love the barcode scanner and use it at the grocery all the time! I also check restaurants before I go to get a lay of the menu and have a few choices already picked out! Love it!

Bravo

Great tools from WW. Connect, tracking food And activity. Sleep . Water. Inspiring, helpful hints. Barcode scanner. I’ve been doing WW off and on for 20 years . This year I realized: Motivation comes from within me, WW gives me the tools. It’s up to me to use the tools. Habit over motivation!

Happy camper

It is not easy staying accountable and I find that when I check in I do so much better in my food choices. I miss seeing our group in person and hope things open up here in upstate NY. Blessings as we are in this together

Eye opening!

Just started with the app and now I know how I’ve gained so much weight! Things I might of thought are good choices are way over my smart points for the day just for one meal. Very eye opening! Also, love seeing other people’s success gives me hope that I can and will achieve my goal someday!

Love the app!!

I love the app! I use it all the time. I’m using the scanner when I’m at the grocery store, I love reading the inspirational stories. I track my food. It a visual of what to eat and what works.. and my fit bit aligns with it.. so it tracks my activity.. it does so much.. 👍🏃🏼‍♀️🥑🥦🥒🏆

Great App!

I really like the Weight Watchers Mobile App! It is very easy to use and really helps in making smart decisions when eating out. I also have it on mi I-Pad and find it very helpful there too! I highly recommend these two apps to everyone!

Keeps me on track

The WW is super easy to use and navigate, so many good ideas, recipes and support to keep you going towards your weight/health goals right there in the app. Only thing I wish that it could support Apple Health and Fitbit integrations at the same time, that’s the reason for 4 instead of 5 stars.

Good app

I really like this app. It’s very easy to use and easy to find what you’re looking for. I wish when you were scrolling through someone’s profile on Connect it didn’t take you back to a recent post. I wish you could just go back to where you were.

This app has changed how I see food!

I love how easy it is to use this app. I'm almost 63 and occasionally struggle when trying out new technology, but not with this app. I will probably use this app the rest if my life.....and I Love access to so many recipes!

Scan your way to health!

I love that I can go to the grocery store and find out immediately what the point value is on certain foods! So easy and really keeps me on track! Love the freestyle program I can eat anything I choose to eat!

Great app and program

So easy to find foods (barcode scan works awesome) and track what you eat. Makes you realize what each item you eat is “worth”. Activity syncs automatically with my Apple Watch to show my earned FitPoints. Great program!

WW app

I love the app and the way WW constantly make changes to improve it. We don’t need any other apps to track meals or sleep or activity. We have constant new information to help us in our journeys. And Connect is a wonderful lifeline for so many of us!

Love this App!

Make my life as a weight watchers so much easier. Tracking my food , tracking my activity point and the connect feature is so helpful commutation get with others that have the same issues.

Love this app!

The app is easy to use, makes it a whole easier for me to choose more wisely as I can pull out my phone, check the points on something I’m considering to eat, and either continue or out it down

Weight Watchers

This app is easy to use for tracking. It has everything you need to monitor your weight and then some, including recipes and exercise videos. Affordability at your fingertips and on your phone.

So easy

My wife and I have tried all kinds of diets - Atkins, Keto, NutriSystem, this book and that and nothing really worked. This is very easy - real food that you keep track of and know your limits. It encourages healthy eating - unlimited fruit and vegetables, moderate fat intake, fish, chicken and realistic servings of red Meats.

Away too long..

I need the support and accountability!! WW is that plus more. Zero points are how I plan my meals and then use some actual points to jazz em up .....yummy...it’s about getting in the right mind and having great clean food available and then mix it up to be delicious....LOVE THIS WAY OF LIFE ❤️

Makes you mindful and in control

Tracking is easy and keeps you mindful of your eating habits. It helps you feel in control of your eating. It also has great recipes and articles, and an amazing online community.

Georgia

Without WW I wouldn’t know how to begin and end my day!! WW has been my “best friend” for several years and I do not plan on losing my “best friend “ even when I make goal. The app is very user-friendly and I can always get support if I need it. Thank you WW for being there ❤️

Great WW app!

I love this app and use it multiple times a day! It is easy to track what I’m eating, drinking, and add items if I can’t find something. I can teach my weight and see my progress. I am able to find virtual meetings, recipes, and connect with other members.

Really keeps me on track

Because I (almost) always have my phone, I can track my points anywhere and keep myself going. The weight tracker also keeps me motivated each time I can add a new lower number!

Best Ever!

I love that everything you need to help you lose weight is in this tracker. There are so many great things in the app, from tracking your food and water to connect and being able to get questions answered by staff.

Water Tracker

I love the app 100%! It would be really beneficial if the app could have settings to send you a notification to drink water. The notification could have setting for example frequency and also amount of water to drink.

Water tracker

I love that there is a way to track water intake now. However, I wish I could manually enter the ounces. I have bottles that are not in the sizes listed, and no combination of them adds up to what I actually drink. Please make it so we can manually enter the ounces.

WW Since 1992

And I just love the new program and the app. It has made it so easy to stay on track. Still at goal since 1993 and still loving it.

Thanks

I can’t say enough about how great the entire program is. Nothing comes close to it.

Easy , Fun , Delicious

The App is VERY easy to use!!!

It is fun to track food and activity as well as read great tips and check out delicious recipes.

I have had the app for over 2 months and am using recipes. Honest : we have liked each and every recipe.

Awesome and Easy

New to WW and this app has made it very easy to follow along. I can manage my points and keep track of everything very easily, plus very useful in grocery stores and at home for tracking how much items are worth.

The single most important app on my phone

The WW app is my diary, my accountability, my mental guru, my database, my trainer, my recipe box, my social network, etc! It doesn’t get any better than this...well actually it does since they’re constantly making improvements! Lol!

Can Do

WW is a sensible ,comprehensive , and easy program that allows you to regain your desired weight while aligning good eating habits to a healthier you! WW allows your freedom to choose a multitude of foods that fit your own “taste” , this is definitely a “can do “ program with positive results !!

Most useful weight loss app ever!

This is the most helpful, user friendly weight loss so I’ve ever used. It had so many options. So many recipes and the community feature is very helpful to keep you motivated and on track.

It has everything!

We had finally got it right!

I am missing my meeting but with the app I am still able to track and have reached goal weight at home. Thanks for tweeting it to get all the parts easy to use!

Always works.

I’ve subscribed to weight watchers a couple time over the years, and it works every time. If you are struggling to get some weight off or just to learn healthy eating habits, this app has helped me greatly and can help you too.

Easy to use WW App

I find this app easy to use and very helpful with keeping me mindful of what my goals are and how well I’m doing. It helps me keep track of my points and gives me incentives to stay on track. I also like the flexibility it offers.

Much different than before

I was on Weight watchers several years ago and the app was not this good. They have set motivators in place to help keep you on track! Love this new feature and the chat with other members the most!

Best app for weight loss HANDS DOWN!

The app has helped me lose 50lbs! It helps you track your food, exercise, weight history and also offers workouts, meditation options and the beloved food scanner to make grocery shopping a breeze!

Great with a minor hitch

Love the app! So easy to track what you eat and your weight. The weight tracker could be better, but still not bad. Scanner makes it super easy to make good choices. I use it in the grocery store so I know what (and what not) to bring home.

Easy to use

The app is very easy to navigate. 24 / 7 coaching questions are answered quickly. Love the scanner. Connect is the people portion that provides a ton of support and real life suggestions from other members. That’s what makes the app special.

Healthy tracking and monitoring

The App gives me ease in tracking my food by scanning or reload previous listed items. Also enjoy earning fit points too! I really love connect to others on the same journey as I. Thank you WW!

First time WW member

I find the app very easy to use - the barcode scan is amazing! And never in my 63 years have I ever been on an actual diet. It was past time 😬. I’m still learning new options the more I look at it but I’m very pleased. And 7 pounds lighter in a month!

So helpful!

I don’t have a meeting place in my small town- none anywhere near. I have been using this app for 5 months. I have lost 20 lbs. Thank you, Weight Watchers! I have more to lose but could not have done it without the app & support!

Keeps me on track

I would be lost without this app! I really like the scan function when I’m at a store. I can see just how many points a food is and not what I might think it is. Ive been surprised more than once.

Very helpful app!

After some hesitation, I decided to record my food on the app. Prior, I used a notebook. Am finding using app for tracking very easy. Certainly love recipes and have used Headspace and, less, exercise coaching. But I want to get back to using that, too.

Track to run on

When I decided that I needed a lifestyle change, dropping 20 pounds was part of the deal. I chose WW on line as my accountability partner and it has been a breeze so far. Down 18 pounds feeling better with more energy than ever.

I am 78 years old/ young.

Easy to use and works well

The app helps me track my food and my activities that have enabled me to have success on my journey. I love connect. Wonder people on the same journey as me. They inspire and encourage me along the way. I love the recipe section for great food ideas and taste great!

Recipes

I wish we could print out the recipes for easier reference. Yes, I can keep my phone or iPad with me in the kitchen but I’d rather not. If I could print them out I could see everything on one sheet instead of having to scroll.

Glitches

Come on- get the app working properly. When I pay for something I expect the product to work more than half the time. This is not amateur hour, get you product working properly.

Fantastic—missing one thing

I love this app and have used it for years. The one thing it is missing is that it doesn’t track the total amount of proteins, carbs, sugars, fats, etc for the day. It seems like it wouldn’t be a hard thing to add since it’s tracking it for each food item.

Easy, easy, easy

WW app is well laid out, great search engine to find the foods you eat, and you can save your favorite meals. It can also read food barcodes to easily find foods. App interfaces with FitBit to automatically track your exercise. It’s all there, please get started and give yourself a great gift of weight loss

Helps me stay on track

With all the tools WW has to offer right in your phone it makes it easier to keep my commitment to myself to get healthy. And with the Connect community you are never on the journey without support.

Couldn’t do WW without this app

I can’t believe all the food in the database. I can take my phone through the grocery and click on the bar codes to find points. Everything is in there! Easy to track daily intake. Love it

Diet apps

Before I started ww I found an app that I thought was great. However I found I love the ww app. Everything at the tip of my fingers. I was unable to figure out the other app without help. With the ww app I was able to learn on my own as I used it. How you love it as much as I do

App

I love that it calculates everything for me and searches my food for me. It makes it so easy to keep track of everything and the additional features like tracking my weight and finding workshops WOW, It really doesn’t get any simpler

Great App!

It is easy to use! An important feature, because the only way weight watchers works for me is by tracking foods and activities throughout the day! So, it's essential that the tracker works well and includes a number of great options

Food search

Something happened with this last update and searching for food items is now so frustrating and I’m just throwing my hands up and walking away. I search for bacon and nothing comparable pops up from the search 🤷‍♀️ please fix this issue.

Love this app

I stay on track and log my foods all the time. Back in the day when I had to write everything I would get tired of it and always ended up giving up. Not now it’s just so fast and easy to use.

Love the app

I have been using it for a few weeks now and love it. It helps me keep track of everything. My only wish is it had more food to choose from and diabetic recipes but so far so good and I plan on being a lifetime member!

Love this App!!

I love the Weight Watchers App. I use it every day and find the program easy to follow and fits my lifestyle perfectly. I can go out for meals and still stay on the program and have been very successful for 15 months. I highly recommend it!

Mobile app

Love the app. Very convenient and helpful for me to stay on track. However, there doesn’t seem to be any way to view full descriptions of restaurant entrees. For example: Outback Steakhouse has multiple “signature steaks” there isavaried listing of points. But for which steak? Is it the filet?the ribeye. The 6oz sirloin? How do we expand the description.

Great app. Great program.

I use this app many times every day. It’s a great way to scan barcodes to find points and to track food. There are also hundreds of recipes for all kinds of food. Points can be tracked and support given.

The App

The app is awesome. I have lost over 65 lbs. on WW. I attribute my success mostly to the app. Tracking my food intake, scanner is great to have when shopping. Convenience of looking up restaurants a head of time to be able to plan ahead. Couldn’t do it without the app.

Excellent

The ONLY diet that has ever worked for me. 40 lbs down and counting! The app makes it so easy, to see just exactly how much is too much. I can eat anything I want, it’s just a matter of how much. I could do this forever and not feel deprived. Thank you WW, Free Style is the best!

Great app

This app has everything all in one place and makes it easy to track, look up things before purchasing or ordering. Love it!

Also I can track my activity here too from my wearable activity tracker.

It’s working!

I’m happy with the app! The scanner works so smooth it makes logging points easier than ever! WW has always helped me loose my baby weight. I’m a nursing mom and this is my third time to use WW. The system works for me and I’m able to have a good supply for my baby.

Awesome, but

I love the app! My only suggestion is to order restaurant foods by point value or name. It looks really random right now and can be hard or impossible to find certain menu items. I did make better choices, but it can be time consuming when restaurants are busy.

Worst app I’ve ever had

This app is a scam. They say have a free month to see how the app is and your signed in to a membership paying $20 a month and if you want to cancel it’s $40. Weight watchers just wants money. Everything about it is ridiculous, would never loose weight from it. You can eat millions of calories and not even reach your number count. I wish I would have know these things before I signed up so I hope this helps someone not fall in to this scam.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care—

So easy to use and fun!

I love the WW app. It’s quick and easy to track your meals and fun to see the community aspect as well. There are tons of recipes, and even a barcode feature that allows you to scan in order to track points!

Easy

Really easy to setup and use. I usually like going to meet but this time around meetings are not where or when I need them. So I have a coach a group and a calculator all at my fingertips. It is so much better then I thought it would be.

WW App

I love it so easy to use but should be free for lifetime if maintaining goal just like the meetings the App needs to be free for lifetime who have met their goals which I have! Why does no one respond to this?

If you ask for a response you could reply I am a quite disappointed

Karen Macioci

Something is wrong with the app. All my meals today were tracked but all ended up on the lunch category. It started on Sunday with not letting me track snacks. They were entered on the last meal I ate. Today will only track on lunch. Please fix this!!

Other than this I love the app!

Useful!

The food calculator is easy to use, once you figure out where everything is on the app. It just takes seconds to record what you’ve eaten and have it completed. It’s nice that it also links with a Fitbit.

WW App 2019

It’s pretty easy to use but wish there was an easier way to move the meal u entered in breakfast when u meant to enter it in lunch! I tap lunch and before you realized it didn’t open and your typing in breakfast. Not really a big deal but copy and paste would be helpful! Or better reading glasses and smaller fingers.

Weight watchers mobile

This app makes tracking easier than it's ever been. Between the bar scanning, the pictures, the ease of tracking on the different pages with just the touch of a thumb ---- I'm all out of excuses!!

App is having issues.

Since the last system update the app will freeze. Had uninstall and reinstall yesterday to start tracking again.

It frozen again this evening. I use it daily for one and a half years with no problems. Please fix it.

Weight Watchers is a fantastic program!

I have always had success with Weight Watchers. I have always used this program to help moderate my eating. I eat better food and I eat less carbohydrates. I am a carbohydrate addict. I can still eat them just in moderation.

Very helpful

I joined WW to learn mindful eating habits and lose a few pounds. This app is so easy to use, it has made a difference for me immediately. I haven't had my first weight check yet, but I already feel more confident in making healthy food choices.

This app gives me what I need to succeed.

I’ve tried every diet out there. And this app and tracking my food through smart points has helped me so much to understand how much I’m eating and keeps me on track everyday. I can be successful here and I love that.

Gsmith1961

The app would be better if it kept track of macros as well some people do better with higher carbs some higher protein it would be great to be able to get a total of carbs protein and fat along with the points system

Great to be able to make sensible decisions

Have been using the app for 8 months. I like to be able to find what fits into my points day. I like there is a restaurant area. And I like that I can calculate points and decide for myself if I want to use in recipes

WW APP

I like the options of frequent meals and to improve we should be able to make multiple selections when on each meal.

Also it would be great if we could remove favorites using my mobile device.

Love WW app!

This app really helps in the journey of healthy eating and living!!

Would highly recommend the program and the app to anyone who needs a change in their lives! Millions of followers/success stories prove that this is truly the route to go for wellness! You are worth it!

One stop shop

Really a one stop shop for tracking, recipes, points scanner, connecting with the amazing WW community. So much more. Love it. I guess the only way it could get better would be if it would shock me when I think of junk food.

Very helpful

Absolutely love this app. It has been so helpful in my journey to eat better and lose weight! Even on bad days/weeks I keep tracking. Have reached my goal so now use to make sure I continue! Totally worth the on-line monthly price!

The App

Makes staying on track a lot easier for me. Also the scan feature for product points when shopping is extremely helpful. Keep up the good work.

So Easy To Track On The Go!

I am a long time Weight Watcher so I remember keeping track of my weight in a little booklet and tracking my points on a paper leaflet. The WW app is so so much more convenient. I can track on the go from my phone and look up the points values of foods quickly and easily. I absolutely love the WW app!

Thumbs up

Love the app, does well at keeping me accountable by tracking what I eat, the connect option makes you feel apart of a community, the only downside is that sometimes the barcode scanner doesn’t work correctly.

Love this app

I’ve been on WW for 6 months and have lost 20 pounds. I find this way of life so easy to follow. This app has been a game changer for me! Ive actually convinces 6 people to join just by talking about how much I love this program. And seeing the results certainly helps!!

Makes it almost too easy!!

This is the easiest way I’ve found to stay on good eating schedule...love the barcode scan and restaurant lists so you can pick good food choices when you are shopping or out on the town

Love love love!!!

Super user friendly, easy access to coach, connect with others, scan barcodes (have yet to not recognize items)....WW encourages you to use app daily with wellness win points. I cannot think of anything they can do to better this app!!!

Helpful

The WW app is helpful in my weight loss journey but I’d love it if it interacted better with Apple Health for tracking nutrition, or had a section of the app that gave overall daily macros, etc. There are so many zero/low point foods to chose from that it’s not usually needed, but I have a fainting disorder and knowing my macros helps

me manage it.

Love Weight watchers

I love my Weight watchers app!!! It is so easy to use and helpful!! I have been doing Weight watchers off and on for many years and have just got my app back because I was using a phone that was not compatible with app. I was lost without it!!!

Great app, easy to use!

Love being able to log all my point right on my phone. The scanner is also super helpful especially when you’re out grocery shopping. Would definitely recommend!

Success

At 25lbs loss, I can say the app has truly been the reason. After trying to lose multiple times, now I know the app is my one saving tool. It helps me always stay on top, not letting the points get out range. Love the recipes too.

Have friends see my points

Having friends and family members being able to see my daily points would be huge and keep me motivated to do better. Please consider this addition

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Flarky1

Good app. Only thing is I could not search for specific items within restaurant menu.

In the past if you were cooking, you could take the various ingredients and put them into the app and could calculate points by using fat, etc. Don’t know if you can still do that.

No motivation

The watch app needs to be updated for the new devices as well as needs a complication which would be really help to keep mindful of my points.

Also it would be helpful for the app to have notifications for updates and post replies or just simple motivations

If the app never notifies me it helped me completely get off track. With reminders to log and open the app it would really help me.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Easy and Encouraging

I have been increasing my daily walking time and I like that I could change the settings to include activity points in my weekly food points. I do not always use them but it feels good to have them.

WW app

It’s a good app for tracking points and activities. Though if you have to reload it you lose some of your data. ( right now I ‘m having trouble starting my week over due to life time payment issues.)

Amazing

Thought I would dislike the point system but love it for tracking daily on the app. So much useful information. Would not be without! Particularly love the barcode scanning. Takes me longer in the grocery store but that’s ok!

We app

My husband and I absolutely love the app! It is so helpful, useful, informative, interesting, practical, and easy. There aren’t enough adjectives to cover how much we like it. It keeps you honest and accountable both good and bad. It draws us back to continually strive to do better. Thank you WW.

Keeps me on track!

For me, the only way I can lose weight is to track what I eat. This app makes it so easy to know how I’m doing. I know if I have room in my day for a small sweet treat or if I need to steer clear that day. 19.6 lbs down, made Lifetime and totally staying on track😀😀

Review On WW

I seriously been on and off weight watchers for many years. I believe it is the best program out of all the weight systems out there. Since WW discovered 0 point foods I am never hungry. I did get my key when I reached my goal weight. I will forever be a member. Thanks Weight Warchers

Enjoying App

It only took a little while to learn to use the app. I am treating figuring out how to eat well within the allowed points and still make my favorite recipes as a game. The app has many helpful features and is fun and easy to use.

Needs more features

I love the app, but I wish I could use it without internet or WiFi , because there’s sometimes I can’t stay on my diet because I’m somewhere it has no internet and WiFi..but other than that it’s a great app, thank u

Best thing I’ve ever done for ME!

Not only the app, but the WW program has meant the world of difference for me. As a life-long overweight person, this program has taught me so many things, and the app makes it easy to follow! Down 30lbs in a few short months.

Weight Watchers App

It’s great. Has a lot of the foods already listed in there with it’s point value. Also, if you go to restaurants they have point values for the dishes. Of course not all restaurants.

Really helps you keep control of what you are trying to accomplish. Love it!

This is how you change a behavior!

As a lifelong WW member I have been on many different roads to achieve my goals. The WW app has kept me in line and accountable for the way I am changing my behavior. It’s been a slow process, but I’m on the right road and I like how I feel and look..

Coolest tool for WW journey

I absolutely luv this app!! The tracking & scanning capabilities, connecting with others, the recipes and the ability to create a recipe to determine points has been a God send!! I started WW in 2006 & this makes everything so much easier!!! Loving the app & loving the zero points!! Thank u WW!

Go WW!

I tried the app a few years ago and it was awful! Now it is excellent! Would appreciate more features such as ingredient list searches for recipes, dress size/measurements progress and legitimate hacks for traditional recipes. Keep it up WW technology team, you are on a roll.

App is awesome

Very intuitive and easy and has many features such as instant chatting with coaches plus restaurant look up. It also tracks the reward pts you earn by logging food or exercising and links to the rewards you can pick out.

Great improvement over the old way of tracking!

I love the ease of using the app when shopping & tracking my food. I am a lifetime member off the “wagon” so to speak & it is much easier than 1969. Like the variety of helpful hints on the app also.

Great app

This is making WW life so much easier than ever before. I’ve been off and on WE for many years. I gots back to the old 5 fish meals a week 😱 This app and the latest point system is fabulous. Thanks WW for a very User friendly and easy to follow program.

Helping me achieve my goals!

I love the app. I especially love the barcode scanner, restaurant guide and recipes. It makes it easy to find out how many points are in foods and it’s crazy, eye-opening how many points I was eating before WW when I search past favorite foods.

This is a great tool to track my daily points and activities.

This is a great tool to track my daily points and activities. However, I wish My Favorites would allow us to store more items. The scanner is an awesome tool.

Wonderful!

This is an amazing app that counts everything and more!

I struggle with my weight and this software is a huge help.....many recipes, GOOD tips, exercise is part of the program and all calculations are done for me concerning the program....

You won’t be disappointed....

Love WW app

I love the WW app! I love the barcode scanner the most as well as love connect! I was a guide fir WW but the Saturday morning meeting I worked was canceled so I was used to being involved every week, now since no Saturday I don’t get to go to workshop every week due to full time job so connect keeps me motivated!😀🎈🎉❤️

Love the power of the app!

So wonderful to have the app in the palm of my hand. WW is an amazing program and the app makes it so easy! Love being able to scan items in the grocery store! Also the restaurant lookup has saved my day many a time. It’s the best!!

So convenient! Love new WW!

I have done WW before and been successful but this app has made it so easy to track everything and see my progress, plus connect with a supportive community all over the place - not just those that go to local meetings. Love the app!

Wrong starting info

For some reason, the starting weight on my app is way different than my actual starting weight. I’ve hit several milestones, but the app says I gained weight instead lost weight. It’s really quite discouraging. I don’t know how to get in contact with someone to have it fixed.

Great App...restaurants not so much

The app is great for tracking food, but searching for food in a restaurant is a pain. The food items at a restaurant are in no sort of order and it’s very hard to find an item scrolling through 100 different choices. Search function w/in restaurant does not work.

Great app

Love being able to track my food and activity. Makes following the plan very easy. I’ve lost over 60 lbs following this program and don’t think I would have been as successful if u didn’t have the app.

Fails to log food and deduct points

Ever since the update, the WW app fails to log selected food items from the food log and deduct the points from my daily/weekly points. With the app rendered useless it's become very difficult to stay on top of my points in real time. I've deleted the app and have reinstalled it but the issue is still there. I really don't want to cancel my WW subscription but may have to if the bug isn't fixed in a timely manner. WW- pleaseeeeeeee fix this ASAP!!!!

Amazing! Incredible! I love it!

I’ve been on WW for about 3 months (really takin it seriously) and I’m down 17 pounds! I still have a journey ahead of me but WW makes it so easy to live my life and lose weight. I highly recommend it to anyone looking to lose weight and develop healthy lifestyles.

Keeps you on track

Very user-friendly it is a definite eye-opener on what you should be eating I’ve only been on for a few days and I’ve already lost weight. The great thing about it is that I’m never ever hungry I wish I would’ve started the sooner

Welcome to the Weight Watchers Family! We're so happy to hear you are liking it so far. We are here for you every step of the way.

-Weight Watchers Customer Care-

Hate the new version of WW

I am really disappointed in the changes made to this app to accommodate the rollout of WW. It not as user friendly as before and has not synced the “Workshop” (meeting) attendance to the rewards. It is harder to go back and forth between days and does not reflect individual days of what I accomplished in rewards - only a weekly total. Quite frustrating, and frankly, stupid. What happened to, “if it ain’t broke, don’t fix it?”

So helpful!

This app is great! It’s so easy to track my food and weight, it definitely helps to keep me on track. And I use it constantly while grocery shopping—checking points on items before I buy them.

Love the WW app

App is great. A lot of features to use to help with not only weight loss but also motivation. The more you explore the features, the more you find helpful information. The app has help both my wife and I to each lose 20 pounds so far! Thanks WW

Easy to use!!

I've used a lot of fitness tracking apps in my time, and I have to say when it comes to tracking food, fitness activities, wait, etc., this app is by far the easiest to use and the most thorough. The WW app puts My Fitness Pal to shame!!

Search bar

The search does not automatically clear after you track a food. You have to go back and delete letters before you can continue . Frustrating.

Super User Friendly

I have been using this app for over 2 years and I love it! It’s easy to navigate and I can find almost any food or restaurant in the extensive list. The only thing I’ve noticed is that most restaurants are still coming up with Smart Points instead of Freestyle Points.

Nice app and I like it a lot

I have seen several version and this is a great improvement.

One improvement suggestion: the ability to save recipes.

Maybe I am missing something, but I cook a lot and can’t figure out how to save a recipe, except by tracking it. I’d love to have a recipe book of “stuff I might try”.

Great support

Easy app to use. Customer support with WW is ideal online and on phone. I do wish that this company would send email updates to their customers when they are going to shut down the websites and apps while they do their maintenance.

Awesome app.. needs just one thing

I love this app, I couldn’t do this program without it. It’s perfect except for one feature... a shopping list. When using recipe builder and tracking, it would be so nice to have the option to add item(s) to a shopping list right from there. Please consider it. Thanks!

Not impressed

Overall I feel the app is super bare bones and it’s not intuitive

There needs to be a water tracker.

I would like to search conversations by subject but Connect only seems to give 3 options: Trending, New and Following . I don’t have time or the desire to scroll through countless posts to see if any of them have what I’m looking for.

. If I have a question I want to be able to search for an answer, not have to ask a question on Connect and monitor replies from people all day long. This isn’t Facebook . Fail

Portion Changes are a little Buggy

I love the WW app and current update. The only reason I'm not giving it 5 stars is that the app sometimes crashes when I try to change portions on certain food selections for the day. If the developers could fix this issue, I'd give it a 5, hands down.

Love it

For the most part. Works well and has tons of info. The only reason it’s 4 Stars is because when I first got it, I couldn’t get off the first page until I added a food to my day. I thought the app was broken. But when I tried to add a food it let me go to the rest of the app.

Losing Weight & Very Easy to Use

My wife and I started the WW program 5 weeks ago and have stuck with it! We have both lost double digit amounts!

We use it everywhere we go utilizing the search and the scanner to identify good and bad food!

Very, Very, Good Program! Thank You WW!

Really keeps me on track!!

Starting WW again! But there’s a difference: with the NEW Free Style it’s so much easier to work the program. SO many items that I loved before are now ZERO points!!! So to me it’s looks like I’m eating so much more. And guess what? I AM!!! Thanks weight watchers- you rock. 😘

Easy

This is easy to use. Since it’s on my phone I can scan food at the supermarket. I always have my phone with me so I can track anywhere. I also lose much more weight when I track then when I don’t. Love this!

For heaven sake! Fix the log in issue!

It will not stay logged in!!! This is extremely frustrating. If you can't push an update to fix this problem, at least add Touch ID so that it's not such a pain in the rear to log in 10 times per day!

This app is crucial for success with weight watchers. Please, please, PLEASE FIX THIS PROBLEM!!!

Amazing App

Wow, this app is unbelievable. It's such an improvement on an already great app. I can see using this to get the weight off and continuing on for the rest of my life. Making a permanent lifestyle change seems like it will be so much easier thanks to this app.

I like it

It's great for tracking and staying on track. I like being able to monitor my weight and see the trends. My biggest hang up is the variety of foods that are in the database. I try not to compare it with other apps like my fitness pal, but they have TONS of food you can research. But overall I like it

Great app

I highly recommend that you use this app on your journey. It makes tracking food so much easier. It also takes the guess work out of how many points in your choices when eating out,

Works great and got smarter with use

The app is different than older versions so took some getting used to. It's "smarter" tho and tries to remember things you like to eat and suggests them for tracking. Overall easy to use and gets the job done.

Pretty great app and program one change

I want the calendar to show when I was over or under for the day with a red or green circle instead of just the blue circle when I’m in my point range. Other than that it’s fantastic! Lots of foods are scannable and quick to figure out points!

Fix your glitch

I haven’t been able to use this app in over a week due to a glitch. Every time I open the app I get an alert saying a new version is coming and to track my points beforehand. The only option on the alert is to go to the App Store, and from there the only option is to open the app, which triggers the alert. (No new version to upgrade to!) I’m caught in a cycle with no end and can’t even track my points. What a waste of money.

Newest update does not open

I used to love this app. But then I downloaded the new version. It won’t even open on my iPhone 6. Don’t know what the bug is, but I can only use the full-blown web browser version. Please fix the mobile app!!!!

Activity Points and Day Late

I wish we could go back to enter activity when we forget to track. And I’m not sure how to use the activity points if I happen to go over my daily points.

Love it but...

Love WW my only criticism is paying an arm and a leg for this. I wish, just like how they design points system, if they can also have something similar where you pay cheaper if you're only doing digital. Even with digital it's still an arm and a leg. Annual fee would be really helpful.

Changes

PLEASE do NOT change the current App! Some of us got changes last week and HATED it! This App works AWESOME and we Love it as is! And fix it Please so that we can add water in 8 ounce intervals instead of 32 ounce intervals. Been asking this for months now. My WW Groups all agree too! Thank you!

Still the gold standard APP for weight loss

I have been using this app for a while now and have been very impressed with the features and utility aspect of this App in helping me lose weight. I highly recommend this !

Accountability

Thank you for creating such a easy way to track what you eat, this has been the best thing I’ve done for myself thus far! I’m on my way to a healthier me, and loving every step of the way!! Thank you WW for the support along the way!! 😃

WW all

I reached my goal & attribute it to the app, able to scan & keep track on my phone. Even through this hard time of being at home, I am still within my goal. Could not do it without the app.

App

The app is very helpful and I love the recipe function, especially that you can edit them. I wish you could copy an item from one day to the next or copy from lunch to dinner, instead of having to search for it again, but otherwise easy to use.

Why the changes?

The app was a simple great way to track your foods throughout the day. The newest version removed the breakfast, lunch, dinner, snack buttons which helped make tracking quick and easy with repeat meals. WHY? Now it’s a pain to scroll through and try and find those repeat meals. I’ll never understand why someone thinks this new version is an improvement. I may need to try noon. WW has been effective because it was simple and quick.

Great App

OK I have proof of concept for my weight loss. The WW app is my go to tool before each meal. I have made myself highly disciplined to use the app before each meal which in turn keeps my eating and my weight loss front and center in my thoughts. That’s not proof, you say. Well 25 lbs down in 8 weeks certainly is!!!

Keeps me working the same plan!

I love using this app. I have my fit bit synced so my activity is recorded easily. With meetings and the app I have the tools and encouragement I need to be successful. I enjoy CONNECT because other people's stories really help me stay inspired .

It’s really working!

I have been using the weight watchers app for six months now and have lost 33 pounds. It’s helping me relearn the right way to eat. Tracking my food really helps me realize just how much junk food had crept into my daily eating!

WW mobile app

I love the WW Mobile app! This has made my weight management SO easy(and kind of fun!)

I can develop my own recipes and tweak them to not only taste fabulous, but help me manage my food intake. The ZOOM connection to my coach and group has been reassuring and so helpful.

Way to go, WW!!

WW food tracker

I love this app. It’s easy to keep track of my points so that I stay on plan. I reached my goal and became a lifetime member using this app. Now I’ve been able to maintain my weight with the same app. It’s also nice to be able to chat with a coach online.

App most essential tool

The App keeps me on track because tracking is so easy. I appreciate the exercises on the App! The grocery store scanner has kept me from buying things that are so high in points that they are not worth it to me.

Enjoy the tracking ability

One improvement I would like would be able to divide saved meals. Would be good for when you only want half of a meal or even a 1/4 of it. Such as take home from a restaurant that you have saved in the past.

Grounded

The app keeps me grounded. Easier to track what you have done for each day. Love WW. It is the best diet. I have been on other diets and lost a lot of weight but had to cut out the things I love. WW you can enjoy anything and everything in moderation. That is key for a lifetime!

Keeps me on track

I always do better when I track my meals and activity. The app makes it easy to track and I quickly lost over 30 pounds and I plan on using the app to keep it off!

Love the app!

I've been away from the app for a while now and just getting back into it, I've noticed how great the recipe section is. I love how it will create a shopping list and how you can search for recipes by points cuisine etc. Thumbs up!

Still doing great

I love that I can look up any food and add the points to my daily limit. I’m able to compare other weeks where I did well or poorly and why. I maintain my weight and still have so much to eat.

Love the new WW

I am so glad I started the new program. The people that help you at WW are so good. I am not that good on the computer and was very pleased with the support I was given. I am enjoying the easy way of tracking your day. So I am looking forward to

good result. Thank you

Love this app!

This app helps me stay on track, organized, and mindful of what I eat. The only thing that would make it better is if you could also track your menstrual cycle to help monitor cravings and such around your cycle.

Amazing!

The app is easy to navigate! The two best features, in my opinion, are the way it integrates with my Apple Watch to track my workout points and the scanning feature for point values while you are in the store!

Weight Loss

Point system instead of calorie counting works. No credit for exercise works too. Tracking food intake I have done for years. Like the different levels of involvement. Food tracking is enough for me.

Search Bar

After searching and finding the food item to enter in for the meal...it would be GREAT if the cursor would pop up in the search bar so you would not have to touch the screen for the cursor and then begin the process again😁

Keeps me on track

If you really do this, you slowly lose the weight. The app is a terrific resource for logging your food, recipes, connecting with other members and lots more. Really well done, and a great program. All YOU have to do is follow it!

Keeping me on track

Since in started using the app my life has changed. It’s taught me how to select the healthy food items in the last 2 months. I definitely recommend WW and the recipe selections are nice along with the restaurant menu selections.

Awesome App

This app is totally awesome. It helps me track my daily intake. It allows to scan things in the grocery store that I might want to eat to check their points. This app inspires me to stay within my points budget for the day and for the week

Comforting

This is the best thing that WW ever did! I was on WW so many times over the past 30 yrs! But when they came up with online tracking with such a great tracking system- I joined! Over the past 4.5 yrs I’ve lost 70!!!!!pounds & feel Fabulous! Thankyou WW you’ve been a BLESSING! ♥️

WW App

I love the app. I don’t particularly like it when the “what’s in your refrigerator” comes up first. Also, where you can make a reservation or look for virtual session is not logical. As many times as I have made a reservation, I feel lost each time.

WW today

It is wonderful to have the app to easily keep track of everything It is so much better than back in the day when just measuring, weighing and recoding everything took up most of your day.

User Friendly

I love this app because it’s easy to use. I especially love the price scanner. I use it every time I’m grocery shopping. I like making my own recipes, too, and this app is easy to enter recipes and determine the points per serving.

Tracking made easy & rewarding

I love using the app to track food and exercise. With the “wins” rewards for DOING the food tracking, it is an easy way to stay accountable! And the win points add up fast...Especially that going to workshop a big 50! Thanks WW

Accountable

Love the app. On the spot tracking foods, in turn you win points. Scan foods is a must b4 store purchases on smart points. Great Weight loss journey chart availability. It’s all tracking friendly. Chat stories is another support tool to carry on to weight wellness journey.

Easy to use and great motivation

The weight watchers app is easy to use and has so many different options for recipes creating your own recipes tracking the foods water and exercise. It’s a great way to lose weight

Frustrating

Not intuitive! The previous Tools worked beautifully. I can't see how to track activity. I write "elliptical" and it shows 0 in foods, restaurants and brands. Obviously, I want to track activity. Where is it???

Love!!

This app keeps me on track and gives me small daily goals. These little goals have led to a lot of success so far. I like that the app sincs with my Fitbit, so that keeps me motivated as well. The fee is totally worth the life changes I’ve been able to make.

WW App

This is a great addition to the program. I like when I use the scanner. When I use it at the store it makes me think about what I’m buying and if I want to waste my points on something really high in points. Thank you for this tool!!!

WW App

I love the app. It is so helpful for finding low point recipes and planning how to eat at restaurants and st home and I like being able to see my weight chart. I use the meditations several times a week. They are a life saver! I like that “what’s in your refrigerator?”

Beat ever!

What an amazingly motivating app! I love the one stop search for smart points, the ability to plan ahead when headed to a restaurant and wow! A recipe from the contents of my fridge in one click! Can’t beat that! I’m down 14 pounds and feel like a million bucks!

Makes tracking much easier

Love the tracking flexibility and general user friendliness of app.

Still wish it would provide a recap of total calories, carbs, protein, etc consumed each day and week. It would be very helpful.

Made all the difference in my weight loss!

In two and a half months I have lost my goal weight of 20 lbs plus an additional 4 pounds for good measure! All because I was able to see what I should and shouldn’t be eating each day and sticking to it. This app makes it easy for me anywhere I go!

WW app

So far the app has been easy to use and very convenient. I find I am much more able to be diligent about tracking my food, activity and water. In turn the app has been a great asset and resource in helping me to become healthier

So Easy

The WW app is so easy to use, to navigate and helps me keep track of everything. There’s so much information at my fingertips and it’s well organized and easy to get to. It makes the journey to health and wellness so much easier!

Ww app

I love the app it’s easy to use. I had a hard time figuring out how to track my food every day. But once I figured it out it has been easy. This app has everything u need to lose weight. It’s also user friendly

Easy way to track lifestyle

Love the WW app. Easy to use, intuitive ...and quick way to record my food and activity each day. Takes only a minute or so each meal..can see weight loss graphed out over time.

I love it

Very easy to use & I depend on it ever day. It works & it synchronizes with my computer, iPad & phone easily. Also use WW scanner & WW kitchen. All are great. Just wish it included more restaurants & it's a bit tricky to find some foods. 😊 (Rev) The newest version is incredible!! So much to offer.

Best tool ever!

I’ve used other tracking apps, but this one is the absolute best. Scanner works so well at the grocery store, at home. Restaurants are easy to track too. Great workouts you can do anytime, anywhere. I can’t say enough about it!

WW app

I have been extremely happy with the WW app. I was an in-person meeting goer for years and did well!! I was leery about the app -whether it would hold me as accountable. It’s surpassed my expectations and I love it. There is a wealth of information and tons of ways to get moving and stay motivated!! LOVE IT!!

I love Weight Watchers

This app is such a lifesaver. I have been lifetime for 23 years and the program is always evolving. The support I receive on connect is a dream come true. There are so many fantastic features that allow me to focus and enjoy my health goals.

Without the app, this would be just a diet. With the app it becomes a lifestyle.

What more can I say? Using the app makes following my food plan second nature. I often preload what I’m going to eat for dinner so I know how many points I have for a lunch out with the girls. Love it!

Love this app!

It helped me stay focused when I joined 7 years ago and I lost 25 lbs. When I veered away after a few years - some of the lbs came back. It’s a critical tool for success and so easy to use. Helping me to restart - 5 lbs down already first wk back!

Good App But Little Complicated

This is basically a great concept. The app does so much but IMHO it’s a little complicated and hard to learn and navigate for the non-technical person. I’m a techie and even I haven’t learned all the ins and outs yet. The barcode scanning feature is super. I’m glad I joined and I look forward to all the benefits.

Easy & effective

The WW app makes good food choices easy & sets a daily point budget to follow. If you eat at or below the food budget you will lose weight steadily. You also can count points for exercise activities, walking, cycling, lifting weights, yoga, etc.

Lovin it!

The app makes it so easy to stay on track! I can easily find points to everything I eat and love the scanner when I’m shopping and looking at new items to eat! If only I were as good at staying on track!

Point confusion

I really like all the info on the app but have had a little trouble with the points. There will be multiple people that put in points for the same food and they might be a little different. It confuses me.

Lots of information

The app has many food items that are in the scanner. It’s easy to track because it remembers many of your frequent meals.

Has great recipes and checking with other members on their journey.

Really deep functionality

WW has made the ap THE central hub of the program. You can connect, reach the store, all the recipes (even those published in books) and track easily both food and fit points. Well done and great for the pandemic life! Thanks WW!

So far good program

I’m loving the free foods that I am seeing for my stress eating and finding healthier ways to “eat my stress away”, first day I felt super hungry but the days are getting easier as they go. Just wish you could click on the previous days food to add to the current day so you didn’t have to search for what you are logging each time.

Organized Eating!

Love how you can track the foods you eat!

And it keeps up with your weight loss!

Highly recommend! Helps me to stay focused

Also when I am grocery shopping I can check the points on the foods I buy!

Indispensable

Love the Mobile Recipe Builder, barcode scanner, My Foods creation in all categories. Mindset and activity perks are a bonus. I do wish that Zoom Workshop access wouldn’t drop when I switched apps. Overall it’s a tool I use all day long to achieve my goals!

Great support app

Love being able to track progress and keep myself honest on WW program. The only thing that would make it better is the ability to scan foods for creating recipes. Love to cook new things!

All Around a Great App

I think the app is full of information to help with your health and weight loss journey! Tracking food, barcode scanner, tracking sleep, articles about just about anything you need help with on this journey, etc!

Weight Watcher App for iPod

I've been in Weight Watchers since 2005 and achieved Lifetime Member status in the summer of 2006. I’ve maintained pretty much 100% since late 2013.

The last 9-years, the App has been essential. I’ve used the blue plan. The WW App now integrates well with my Fitbit.

I miss in person Workshops.

Best Program & App Ever!

I have used this app before but after a few months cancelled. What I like best about it now is that it syncs with Apple health and records my fit points automatically. I love trying to beat my fit points each week. Great motivation!

Happy

I started with this app on Friday and I believe that I have improved my eating habits more with the app because I keep track of my food intake and the extra weekly points are great because I indulge this week at a church event and still on track. Haray

Great app!

This app has allowed me to have a better understanding of my food intake, feel healthy and lose weight all at the same time. All on my own. Couldn’t be happier with my progress. Thank you for the help I needed to kick my middle-aged body back into gear!

Love the app!

I wish you could “open” pictures on Connect, like you can on Instagram. Also, I still can’t figure out fit points. I tried “talking “ to someone on the app and I waited so long I had to close the app to try again another time. However, I love counting points and I love Connect!!!

Great App

This WW app is easy to follow & easy to write your days worth of eating down. I went to Weight Watcher meetings when they first came out with the program. I’ve gone on & off over the years & they just keep improving & getting better.

It's good so far, it's now 45 days

I think the app is easy to use and has helped me focus on my weight. I've lost about 10 pounds so far. I've lost about 20 pounds, it's a great way to track your food.

I’ve BJ ow lost 26 pounds and am staying on track. It does help

Love it!

I really do love this app. Worth every Penny. They have recipes, coaches, and workouts! My favorite feature would have to be that you can look up food from multiple restaurants and see how many points everything is! It’s awesome!

Love it!

I use this app every day, several times a day. I rarely have any problems or complaints, so much so I cannot even think of an example at the moment. The WW program is amazing as well, I’ve lost 30 lbs since starting.

Eating healthier made easier!

This app has so many functions to cover every aspect of healthy eating. Recipes for everyone, tracking made easier with a barcode scanner, a built in support group, meditation, WW coaches, graphs to show your progress and more! Thank you WW!

Love this app and the WW community

I LOVE this app! It makes tracking your food easy (and I’ve been doing it for almost a Year) and everything is at your fingertips!! There is community, fitness, mindset ideas, helpful articles, recipes and so much more.

Missing functionality

I expect a lot from an app. This one is lacking. Can’t log my own recipes in the app; must go to computer. Can’t find recipes, already logged, to log for another meal. Can’t manually log points even if I know them. Otherwise the scanning function is great , weigh in easy, lots of motivational information.

Food search needs improved

I love the app. The only thing I would change is expand the food choices. It seems like it’s more geared toward restaurant food rather than home made food. Every time I try to enter my food intake I can’t find what I want so I have to improvise and not enter exactly what I’m eating.

Love the app

We love the app, but would love to see improvements to the app when it gives the number of points for slices of popular pizzas but you don’t know how big the “slice”. Also you have no idea how many slices are in a 10, 12, 14 pizza either.

Lots of functionality

Apparently the scanning doesn’t work when you are already clicked on a certain meal in the IOS version anyway. It also doesn’t Iike to track snacks. They always track in the meal section. I like the sleep tracking and the activity.

Entering foods in the app

I am glad to be able to enter so many foods in the tracker to help me stay within my point range. However, I would like to be able to have some more freedoms in the restaurant foods. For instance many times I’ll only eat half of the bun, no mayo, no cheese, etc. The restaurant foods aren’t very flexible.

Great SUPPORT for my SUCCESS

This app is the PERFECT SUPPORT for myWW success, especially while working to stay healthy during COVID!! The available activity tracking synced with my Fitbit is great! The food and nutrition databases for meal planning, tracking, encouragement, accountability -it’s all here in a reliable and secure app! THANK YOU, and please KEEP UP THE GREAT WORK.

Makes it all very easy

Like any other app it takes a little while to find your way around but once you have it down it is singularly in my opinion the key to staying on track.

Helpful Guide

App really works in guiding me towards meal preparation. Keeps me in line with foods that really work to control my weight. Helps me formulate healthy ideals for new meal options and habits. I also enjoy the reading testimonies from other WW members. Encouraging words, not so good days & pictures allow me to continue along this life’s journey. Thanks.

Can’t find my account

For some reason the app is not letting me log in. It says there is not information matching my account but I can log into my account just fine from desktop. This is so frustrating. I called WW for help, they were very nice, but said that the app had problems and needed to be updated, they had no answers on how to fix it. I paid for 9 months, they gave me a week free for the inconvenience, but this is extremely frustrating.

Hi there! So sorry for any frustrations. Please shoot us an email at ResolutionSupport@ww.com and we would be happy to help. We look forward to hearing from you.

--WW Customer Care—

WW app

I love this app and it’s especially important to have this out during Covid it makes me feel a little bit more connected to people and it keeps me focused on trying to eat and exercise and be the best me that I can be thank you Weight Watchers

Love the WW App

I did Weight Watchers years ago when you had to use this card to calculate your points & Buy extra books that had points already calculated. It is Soooo easy now with the App. I don’t know how others feel but I love it!

Love it

All I can say is I love this app

I track everything I eat and it keeps me focused. Little frustrated that stores like Trader Joe's does not have Wi if so I cannot scan anything. I do not know how I would be doing if I did not have my I phone with me all the time. 😄😄😄

Tracking is important

I am enjoying the app and like that I can track every day. Sometimes it’s a little tricky the tracking because I have to break down the recipe for all the ingredients however I love that I can track my sleep and food as well as check in weekly.

I love the app

My day is not complete without posting points. I will do this for the rest of my life. It’s like brushing you teeth. You can’t go to bed without it!. I have lost approx a pound a week without barely trying. Down twelve and everything is smaller

Excellent

I love all the features and recipes and how simple the scanning feature is..scan and go. I also love the restaurant points..so easy with curbside you can plan before you pick up and no temptations to change your mind.

Update disaster

I hate this update!! Its horrible!! Print is so light you can't read it. it's boring it's generic no color. The lack of color in the app makes it hard to find things I am very disappointed in this new update as it is the most important tool that I use. Please at least add some color!!

After 17 years

Joined WW in 2003 and it was great but very taxing in tracking what I ate. Now I decided to join again and with this new app, it totally makes a difference in being mindful of what I eat. The well rounded approach from food activity and sleep makes total sense.

Cannot update

I cannot get into my WW app because it is requiring me to update my app. I do not have enough room on my phone to do that. Can I just keep it the way it is or do I need to cancel my membership since I can’t use the old one?

Too glitchy

All the updates are too much. When I need to track all the extras to offers just get in the way of my actual food getting into the app. Plus it often says my day unavailable and I waste time waiting for it to load again.

I just want to be able to simply and easily track my food.

So much information

There are a lot of recipes& I love the meditation. It is so easy to find the number of points each food has. I use it to look up restaurants I plan on eating at and am able to pick a low point meal.

Wonderful App

I Love the app. Tracking is the best as it keeps me motivated and committed to maintaining my weight loss. Other features are great as well, however, some are a little hard to find within the app which is my only complaint.

Can’t live without this!

Just makes tracking so easy! Everything you need is here for your success. Food, exercise & people that care are in the same place as you. No judgement. Just a lot of “you’ve got this”!!!

Tracking issues

I have always loved this app until about a month ago. Now every food I track during the day goes under one meal (example: everything goes under lunch or snack) I’ve deleted app and then reloaded it plus I tried just closing the app but it continues to do the same thing. Very frustrating.

Hi! Engineers are working on an issue having to do with tracking during different meal times. Please search or scan the item that you wish to track, then before clicking on "track food," be sure that you choose the symbol that represents the mealtime that you are wishing to record under. For example, if you are tracking dinner, please ensure that the crescent moon is selected. We do apologize for your frustrations and appreciate your patience.

--WW Customer Care--

Review

This is my first time doing WW online (I have done WW a million times before) and I love everything about it! It’s so convenient and easy ... I don’t feel like I am on WW or ‘dieting’ .. I can check the points on everything and track right at my fingertips!

Easy!

Easy use, easy to clean!

The social media sharing aspect is nice. I love that you can create a meal and save it as a favorite for later use. My only wish for the future is that the menus for points were more frequently updated.

Could be better

Biggest complaint is that when creating a menu using fresh ingredients or spices it takes forever to actually find it in the pick list.

Love love ww 💕

Love the uplift inspiration when I go onto the app at the big inning... always makes me smile 😃and love love being able to scan everything on my mobile... keeps me in check!! Also the exercise and meditation ...free points.... love love everything about the ww app

Great app!

I love the app but wish it had more capabilities, like sharing a meal with another user so they don’t have to enter same meal. Also, it’d be nice to be able to enter my own recipes that I have already figured the points for, so I can easily access on the app. Just a few suggestions.

It is so do-able!

The changes they have made in the program are wonderful. I’ve dropped out so many time before. I am being successful and learning a lot about smart choices and myself.

Beyond Helpful

This app is fantastic. Easily tasks points, scans barcodes to show point values, allows you to create your own recipes to show points and provides a huge array of tested recipes that can keep you well fed within your points. I love it.

App of weight watchers

Once you learn how to use the app it is easy. I

immediately track what I eat and find great recipes. The online support of the coaches is excellent. I have joined many times, but this time I am very committed to learning how to eat the foods that I like.

Overall great app but some of the recent changes not a fan of

Please bring back the old design of the activity points. I liked seeing my total points, exercise minutes and steps all in one place for the whole week. That way when I make next weeks goal it’s easy to see what I, in total, accomplished this week.

Thank you for taking the time to leave your review. Your feedback never goes unnoticed. Please reach out again if there is anything additional we can assist you with. Wishing you all the luck on your continued wellness journey.

-- WW Customer Care

Love the WW app

If you bite it write it & you will lose the weight. This app just makes it so easy. I also love being able to scan bar codes on everything to immediately decide if something is worth eating or not.

Best App Ever

My WW is the best app ever. Easy to track food, encouraging community, tons of recipes, workouts and meditations. All the things you need to succeed.

I’ve lost 5lbs in my first week eating my way to my goal weight. For the first time ever I’m not hungry and losing weight. So grateful for this program.

WW

Very easy to use. Works quickly. Scanner is fantastic. Much better than previous app. Works immediately to scan and find points any place in stores when shopping for groceries. It’s great that scanned foods can be searched.

Review

I love the way it works in the store I can just put the barcode in and I know exactly what Points are in the item. I just started so I haven't really used anything else except to look at some recipes. But I'm sure I will love all of them all

Loving the app

Loving this app it is so easy to use and I love the fact you can scan almost everything. I also tried a couple of the recipes and so far they are very good. Looking forward to more weight loss to hit my goal.

HELP

Something is wrong with Create a Recipe.

1) Can’t bring up number keys for number of servings.

2) The ingredient search is crazy. I type in ‘Brown sugar’ and get everything but brown sugar in the results, everything from Quaker Oats to some bbq dish from a restaurant.

Help!!! This is critical, need to calculate recipes.

Thanks so much for reaching out and sharing your feedback with us. This will be forwarded to the proper teams for review. Our focus is to create tools that make it easier to build Healthy Habits. As we continue to improve our features, we will continue to ensure we’re creating an intuitive app experience that is as accessible as possible for our WW Family. Tap anywhere within the Search area to deploy the Action Bar. Here you will have access to Quick Add, and other features like the Calculator, Favorites and a second way to access the Barcode Scanner. We are all wishing you success on your wellness journey!

--WW Customer Care--

Great app

It works! If you track everything you eat and all of your activity, this app WILL help you lose weight. It may not be fast, and some weeks will be better than others but it WILL happen!

Want my smart points back.

Love love Weight Watchers I am down 47 lbs. however since the new System I have been stuck at the same weight or a few weeks of gains. Very hard to follow. Most of the New free foods I feel are to many proteins. Just my thoughts

Customer service Is horrible

Save your money. Customer service is horrible and rude. I had an issue and they don’t even note that they talk to you in your account so if you respond by email someone else responds and you have to start all over or if you call they have no idea what you are talking about because they don’t know what you talked about the last time. Sometimes they never even answer phone or emails. I got hung up on at one point.

Quick and simple

This is my second time using WW. After using Noom and not having success I came back to WW and am having great success with ease set finding foods and drinks that fit my life style. I like that I can save my favorites and common food choices.

Very helpful and ever growing app for WW.

I love this app! As a Chinese, there are a bunch of food that I will eat but there won’t be anything on the App. No worries! You can creat your own and share it with others! And I have benefited from others’s creation this way. Truly community oriented and helpful.

Keeps me on track

I love the tracking feature and also the scanner. I scan products at the grocery store before I buy to see how many points they are then decide if it’s worth it!

WW App

I have used this app for daily tracking for 3 yrs. I have seen it go through more than one revision , and each has been an improvement on the original. I’ve tried other apps and have always returned to WW for ease and success!!

Changed my life.

I love using the weight watchers app. It changed my life. It’s so easy to use and really helps me track my meals snacks and exercise. Most importantly I love that tracking gives me points to turn in for foodies such an amazing feature the WW app. Provides.

Doesn’t work in loading food or finding food

I hate that when I type in a food item I get everything but that item! I typed in “Potato” I get everything from ranch potatoes to old fashioned shrimp boil! What is so hard to give me just a potato!?

Still having trouble

The updated app does not offer a way to sync a device for sleep tracking. My app still says the sleep section is in Beta. I have updated, deleted and reinstalled the app, and restarted my phone. I wish there was some kind of support or answer or help available. I'm not sure if this is a WW or Apple problem.

HI! So sorry for any confusion. The water tracker will be added to all devices updated to 8.8 in phases. Some will get it right away and others will over the next week. You can expect to see this on your app by 4/9/20.

--WW Customer Care—

How WW assisting me to lose weight during a pandemic

This app is my dear friend! I use it daily to help me track, find new recipes and check the successes of other ppl. I’m far from perfect and usually don’t track my overages but that’ll be something to work on.

I like it but...

I love the app but I can’t enter my weight nor quickly find a restaurant because it won’t respond to my taps on my iPad. I works Ok on my desktop computer.

June 4

Seems to be working a little better. Was able to enter weight on Monday.

The WW app is everything!

This thing is a life saver. It keeps me in check, even when I feel like I’m going off the rails. I track everything, the good and the bad, and most of the time, it makes me realize I’m actually doing pretty well!

Love WW App

This app helps me stay focused on what I am eating and drinking. Even if I have a day

where I go over my points, it helps me stay focused and have a better meal plan the next day. Great recipe tips and nice to use the restaurant points feature. Exercise is always a bonus.

Love the APP!

Love being able to scan at the grocery store so I can make wise choices and stay on track with my points! I also love the restaurant feature so I can dine out and choose menu items with lower points!

Easier/more food options

Love the app except when tracking my food and searching for points value, I have trouble finding a variety of food or something that is similar to it. I would like to see more search options.

Best weight loss plan

The WW app makes weight loss easy. Helps keep track of your points. Recipe ideas are a added plus! Then you get to meet others that are on their weight loss journey! We all root for each other! Keeps us going!

It’s part of my everyday

I love the app. That’s how I can make this plan work. It’s just part of my day, like checking email or social media. I track everyday! Even the days I slip up. If I need motivation I check the feed. WW app it part of my everyday activities.

Easy tracking

I’ve always hated tracking/journaling but this app makes it pretty painless and it really makes a difference on the scale! Also the forums and groups on line give a great sense of support that used to only be available in meetings.

Love the WW app.

It helps to keep me on track. This is my second time using. The first round I lost 18 pounds which was what I wanted to lose. Unfortunately, I got off track a few years later and I’m back. I will continue this time. It works!!

Works for me

I have lost 22 pounds. I didn’t think this was possible. With this App I can log my food, exercise and water intake. There are groups with which I can converse about how to continue this loss. Thank you for this chance at better health.

The WW APP IS Great!

I’m most impressed by how fast the wins are recorded and the rewards are mailed when redeemed. However

I’m Disappointed In the quality of the Reward blue tooth speaker. It came quick but had issues and discontinued to charge. WW won’t fix it or let it be returned for another.

Helps keep me on track.

There is so much information to help me stay on track. Recipes, exercise, tracking food and now water as well. I need the incentives too. I’m loving this program. My coach Kathy at the Sulphur WW helps guide and inspires us at our meetings and virtual meetings. Thank you.

Stay Connected

This app is fantastic: easy to use, helpful tools, encouraging messages, etc. By far, the best part during these times of isolation is the ability to connect with others on the same journey!

Easy to Use & Effective

Love the app! Easy to navigate and sync with my Fitbit, Orr Apple Health. Love scanning products to see my points. And the online community available within the app makes it convenient to stay connected and motivated with others!

Activity Points Disappear

While the app works well overall, I have noticed that the activity points for Monday disappear as soon as the app updates your active points for Sunday. It is a minor annoyance, but unfortunately it is one that probably won't get resolved in a timely manner.

Great app.

I can’t thank you enough for developing this app. It has kept me through to my weight progress. It is so simple to use and yet it has everything I need. However I would like some flexibility in the activities for instance Silver sneakers.

Easy to Navigate and track

This app has been my key to staying on track with my WW plan. It’s so easy to use. The bar scanner feature makes it easy to rethink my eating choices. Plus the link to the WW community is super helpful and motivating. I’m a fan!

So easy to use!

Quick and simple to use. Access to tons of recipes as well as support... love it!! Logging is just becoming a part of my every day, making me so much more conscious of what I put in my body. Thanks WW for a great way to stay on track!

Good but could be better

The one thing I wish this app could do is send recipes to my computer. Would make them easier to use

After I wrote this review WW added the ability to share recipes. Well done.

Useful but Glichy

I really find the app helpful when it works, but I constantly have to restart it after each search or food entry. I’m not sure what that’s about. If it worked more seamlessly I would be in love with this thing and constantly on it. The info is extremely helpful - just hard to access due to the glitches. Unfortunate 😕

Love this app!

The app is wonderful for tracking on the go. I am able to add the information quickly and know how many points are associated with any food and many restaurants. It allows me time to plan what to eat and where.

MOMIYQ42

Stuck around for the workshop after missing a couple weeks. Lots of good ideas about tracking. Asked for help with the activity tracker and she found I am part of the streaker (?) program. Now I’m really motivated again to set goals, make good choices, be active and be healthy! It’s my new lifestyle.

It’s the bomb

I couldn’t have accomplished what I have on this journey if it wasn’t for the app. The barcode scanner is phenomenal, the recipes are conveniently at your finger tips, the connect group is full of support and the simple tracking makes life easier.

New User

I’m a new user to this app but am getting better at it as I use it. I like how I can begin to input a word and it auto populated with foods that I could be looking for.

I’m not sure what to do if something isn’t in the catalog of goods, but I’m sure I’ll figure it out.

Thanks WW

The app is amazing, everything is literally just a click away! It’s super easy and fun to track points, find and try new recipes, eat out with ease, find inspiration, connect with other WW members, and watch my weight go down, down, down! Thanks WW!

Very helpful

I had tried other programs that are so complicated. The WW app has made it so easy to scan and track meal items that it is fun instead of frustrating.

I do wish there was a place to track water and have a reminder to eat snacks.

But very user friendly!

Painfully slow

I used the old weight watchers app two years ago and it worked much better than this version. I find it painfully slow and inaccurate when looking up food. I type in turkey meatloaf and it only gives me turkey chili. Also shouldn’t fitness point transfer over to food points ? I am training for a half marathon and typically have over 100 fitness points a week.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Mostly I love it

I enjoy all of the in app functions like the recipes, recipe builder, scanner and social media. The reason it’s not a 5 is the food search does mot work well. I will type the exact name of the item, but a list of unrelated items come up.

We are thrilled to hear that you are enjoying the WW app overall. We apologize for any difficulties that you have been experiencing with the search function. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Lost 80

Last April 5th 2018, I said hell no...I am not going to obese another year! I joined Weight Watchers and have just hit 82 lbs off. Now I believe I can hit my goal weight. Using the app daily and being honest with my tracking has made the difference. I love this. So does my doctor who is thrilled for me. I am so healthy it is amazing. Thanks.

WW easy App

This application is extremely easy to use and so helpful in finding a variety of recipes for keeping us on track with our points! We’ve cooked so many we could sure use more new ones!

WW Mobile app

I love the WW Mobile app❤️ It keeps me on track and makes me accountable for everything I eat! I love the bar scanner. I have changed my eating habits because now I can see which food has more points and I now make better choices...thank you WW

WW App is great

I love this app. It is very easy to use and there are a lot of great resources, recipes, etc. I like that I can favorite my foods and meals because I tend to eat the same things a lot. I would definitely recommend it. It keeps you very aware of what you’re eating.

WW (Wellness that Works) app.

I love the new app.! I get too busy tracking my meal information on the actual day I eat them. I think it’s nice that the app. allows people to go back so many days to enter those meals.

I also am looking forward to choosing my prize since I’ve accumulated so many WW points. Can’t wait to browse through the catalog-type area on the app.

I’m going to start looking up healthier food options on the app.

I’m an emotional eater so it means a lot when you post articles and information about emotional eating.

Thank you,

Debra K. Daiber

Love it!

Makes it so easy to track everything! I think many of us you’ll find scanning grocery store items before we even buy it, to make sure the item is point worthy. Great app I use allllll the time!

Great App

I use it all the time. Only two problems. It doesn’t default back to the unit I always use. For example, peanut butter defaults back to 2T/6SP and I have to change it each time. Also with some items I use, it doesn’t offer teaspoon so I have to switch to 1/3 tablespoon. Generally it’s great except for that.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

All at your fingertips

Just started using the Weight Watchers App last week. I’m from the old school, but this App absolutely helps.

Easy to navigate and figure out points for everything I have needed so far.

I will keep exploring !

I use it every day so it can’t be too bad

I don’t like the changes that move things around and I have to relearn where things are. I pay quite a bit of $$ for this app so I don’t want to spend time having to figure it out every time they update. Please keep things in the same locations.

Other than that, it’s great. I use it every day.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

No way to manually delete synced workouts

If a workout is removed or updated in fitbit or apple health that update is not synced in to the weight watchers server and there’s also no way to manually correct or delete this on the ww server. This is a fatal flaw in the app and a known issue for multiple years. I will be ending my membership if not resolved. If it doesn’t accurately track fit points which affect my food points for the week, what’s the point of using the app???

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Really helpful

There isn’t much that isn’t on the app especially when you scan it. Sometimes restaurants aren’t in the app but overall I’ve found it very helpful with tracking food.

Made a difference

I have used just calorie counter apps in the past and they just haven’t worked like the WW app has for me ! I lost 4 pounds in the first week which has made me feel like it’s all worth it . I know it will take time to reach my goal but seeing results right away really helps !!

WW works

The WW app and program really do work to help you lose and maintain weight loss. The bar scanner is my favorite aspect of the app. I frequently use it while grocery shopping to determine the points value of something before I buy it.

Love this app

This is the best tool in trying to loss weight. Using this app has made my weight loss so much easier, I have an under active thyroid and weight loss was so hard for me but with returning to WW once again and using this app my weight loss is going great.

Weight Watchers APP

I tried to loose weight on my own and each time failed. Last year I lost 10 pounds using the Weight Watchers app and this year list 10 pounds using the Weight Watchers app!

So excited and grateful for this successful and user friendly app!!!

My new world

This is my rock to eat by! Thank you for a way to stay anchored with a fantastic support system! From an easy way to track to wonderful recipes to help you be “normal” in a wellness program without feeling cheated! Thank you, thank you, thank you!

Perfectly Suited To Me

I've struggled with weight gain since I retired in 2009. The sedentary life wasn't good for me. I tried other diets and LOATHED each one. My diet so restrictive! Someone mentioned Freestyle program. I read about it. I began on June 10, almost instantly lost 10 pounds! That loss has slowed but still losing a pound a week or so. FINALLY a program tailored to me!

Love this app

I love this app and it works almost all the time. The last few days it has locked up several times so I haven’t been able to track some of my points or look things up.

Almost there

I like the app very much but there are some bumps along the way.. I find it clumsy when trying to create a recipe, find activities and how to improvise, I'm working on it and getting better but st times find it frustrating

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

The easiest way to track and lose

This app is the best one yet. I track everything good or bad and it lets me know what works and what doesn’t. I can scan, create meals, recipes or use frequently tracked foods. So easy to track even on the busiest days. Thanks WW!

WW app

I love the app, it’s easy to use. It’s very convenient when I need to look up the point value of foods. The only thing I would change is making the recipes easier to get to. There are a lot of great ww recipes- maybe make it a tab?

Easy to use

Very easy to use. Makes tracking very simple to do on a daily basis. Foods are very easy for you to look up or scan using a barcode if you can’t find them in search. I have been very impressed so far!

Love it

This is been a lifesaver for me when I go to a grocery store or restaurant. It’s changed my eating habits for life. The only thing I wish is that in the recipes they had a capability how to share with other people that are on weight watchers also.

Changed my LIFE💞👍👏🎉

It works

From Dec 2017 to July 2018 I went from 150lbs to 124lbs without exercise. When you track with the app everyday & stay within your daily points you will lose weight even if you are menopausal. The bummer is when you try life without the tracker.... that’s why I only gave 4 stars.

Easy to use, easy to lose weight

I love the weight watchers program, makes it convenient since I don’t have to track zero point foods. I love the “weeklies” I can use for occasional pizza nights. Thanks weight watchers! Lost 28 pounds and now using the app to just maintain!

Easy way to track eating and weight

I have used the app for over a month, lost 12 pounds and I often feel like I am not trying very hard. In this short time, I track foods that a eat daily either ease.

KEY TO SUCCESS!!

This app is GREAT!!!! Honestly the key to the success I’ve been having! For the first time in years I know for a fact that I can do this and it’s because this program is SOOO EASY and the app makes it possible to quickly and easily keep track of everything!! I LOVE WW!!!

Great tracking app!

I love this app: has community groups, recipes, can collect my favorites. Very easy to track points! Then - the meditation music, work out music, calculator for points, syncs my workouts with my Apple Watch - it’s doing everything I need to be successful!

I Couldn’t do WW without this app!

This is so handy for tracking food points, activities and recipes. Lots of tips to help along the weight loss journey and inspiration from fellow weight watchers on connect. The scanner makes it so easy - even a grandma can do it!❣️

Why did the weight chart get buried?

In general I love the app, but my rating went down because with the new update somehow the weight chart and weight history got buried deep in the app. It took me a while pushing various buttons to even find it. I’m using this app to help me lose weight and I appreciate the visual of that journey!!!

Useful and fairly easy to navigate

This is so much easier than looking at everything the old way. I love the ability to scan things and see the point right away.

They’re constantly improving it and who knows it may make it to a five star someday

Work In Progress

Overtime the app has worked poorly and the app has worked well. It’s doing better now.

To go virtual even further, consider adding the opportunity to input notes, ie under your weigh-in , food log and/or create a new section to input your “why”, goals and how you intend to meet those goals. In general, the app should mimic your meeting book.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Useful Tool!

The WW app made it really easy to keep track of my food and activity points. I think that it will be just as much a part of my day since I reached my goal weight. It keeps me focused and mindful and the charts for activity tracking are so motivating.

WW mobile

I really like the app. One thing that would make it better would being able to track multiple items from favorites or recently added at a time.

Best teacher...

The thing I love about WW is it teaches you how to eat. Doesn’t feel like a diet-because you can eat whoever you want. It brings clarity to the true costs of certain foods! I also really like the ability to get credit for fitness points.

Essential for Success

This app makes it so easy to keep on track!!! I also love the “connect” feature. Everyone is so encouraging and really cheer for each other. I don’t know how anyone on this program could live without it!!

Over 50

Awesome app. My favorite ( there really are many) but at the top of the list, is the synchronization of fit devices. It motivates me to go the extra mile. The food tracker is awesome as well, it makes point counting so much easier. The recipes are so convenient. I love, love , love the app.

Easy to use!

The WW app made changing my eating habits easy. I keep track of what I eat and find recipes and support at my fingertips. I have reached my goal and am Lifetime. I will continue to use the app to make sure I continue on this path to health and well-being.

Good app

I have been using this app for almost 2 years. By following plan and tracking, able to maintain my weight.

Unless you're using their recipes, you need to manually enter it in, but then can save it for repeated use.

Their scan features works well - I never had (knock wood) an issue with it, and find it to be a handy tool while grocery shopping.

A feature that would turn into 5 stars.

- Be able to track water for one.

- Be able to create shopping list with their recipes

Weight Watchers App

I love it! I wish this app would keep up with your calories when you track the points of foods. I know they are there and I could add the up but most of the time I don’t have time to write all of that info down.

WW Helps Us Be All That We Can Be

With WW we are not alone in our journey. We benefit from the experiences of others while learning how to help ourselves. We gather knowledge and share results. We shed pounds and construct new images of ourselves, and finally, we begin to live the best life we can live. Thank you WW!

Clunky but mostly effective

Would be much for useful to have access to user calculated items via regular search, not just barcode scan.

Would also like to be able to access from multiple devices without automatically disconnecting the Apple Watch from the one phone’s we app it’s linked to.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Great app and program

I love the ease of using this app and program. Logging my daily food and exercise keeps me accountable. I have broken some bad eating habits and feel so much better! Weight loss has been steady and each pound down is a win.

Great tool for being food aware

Use this and you will make better choices. It is easy to check point balance for the day, check options at the store and plan your day or week!

Very intuitive

Like very much the entire layout, cross tracking data input from mobile devices, encouragement, and advice given from this app. The recipes are very helpful and easy to prepare. Thank you for all your work in this app!

Weight Watchers app

The app makes tracking excuse-free. Sometimes finding recipes takes a little longer than I would like but overall this app makes following the Weight Watchers program very easy.

DeborahRoseP

The App makes it easy to keep track of my food intake and activities! I have it linked to my phone to also get Fit points! I love the food tracking ability to scan and save favorites! Down 11 pounds and a pants size! 🥰

Works Fine...

...but it would be nice to see the option to turn off Connect. As someone who struggles a lot with anxiety, social media type things are a trigger for me. It would be nice to have the option to disable it. Yes, I understand that I can ignore it. But an added option to turn it off entirely would go a long way for people like me.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Great Accountability Tool

This app makes food, activity, & weight tracking a breeze. It’s easy to understand & use. There’s also features to connect with others who are also seeking a more healthy lifestyle. Best monthly $20 commitment I make for myself!

Long Timer

Wish food list was more comprehensive. Not sure how to use new components of 360 on this new App.. Have had some issues with new App. on my I phone but not as bad on my I Pad. Miss out on some features because of Adobe with Apple products.

Easy use app

Great app with easy navigation and tracking. Includes great info and teaching. Only complaint is that if you track on the wrong meal you cannot get it to move to the appropriate meal (or at least I cannot find a way).

Definitely use before eating

The restaurant app is the best!!!!

Don’t wait until you ordered to enter your choice. You might be in for a huge surprise!!!!

The scanner is so very helpful when shopping or even getting ready to grab a bite at home.

Great App!

Eating healthy is so much easier with the Weight Watchers App! I’m down 28lbs and having fun doing it. It now takes me a lot longer to shop for groceries as I love scanning new foods to try and find tasty low point options. Thanks Weight Watchers for making healthy eating fun!

Don’t feel deprived.

Finally a weight loss program where you don’t feel deprived. I can and will maintain this for a lifetime, because these are basic healthy eating principles using foods you can buy at the grocery store! A great investment in yourself!

I love the WW APP

I love the enormous list of foods I can find and track, I love the Activity part and especially Connect. The only thing that lacks is that there is no zooming. I have to do a work-around on my phone (screenshot, save, go to photos, zoom). That part is a bummer.

Love the app

I love the app. The only improvement I would suggest is to have more options with amounts and quantities . I use granola as a topping on oatmeal . I use approximately 1 or 2 tablespoons. I know most people may eat granola as a cereal, and use a large quantity . I would like to have the option on all foods to have more serving choices .

Great tracking app, WW is worth the $20/mo

Database and barcode scanner are more comprehensive than other apps I’ve used. WW Freestyle is very easy to follow with the hundreds of “free” foods. I’ve lost over 50 lbs in the last 6 months without feeling deprived and while learning better eating habits.

Need to pal up with fit pal

Well joined thought e tools would of improved but....ww needs to improve on the scanner(doesn't pick up on much) and pL with fit pal. I have never scan or entered something it hasn't found. Comments on ww your international .

Love WW

This is an amazing tool to have as I go thru the weight loss. It offers meal ideas and allows for those special occasions. We can eat dinner out and still follow the plan. And I love the scanner whil I’m at the grocery store I. An see what the points are just with a little scan.

Great App

My friend introduced the WW app to me. It has been life changing. I choose what I eat more consciously now. I love being able to scan food to find out how many points something is and being able to track the points.

WW app

Very helpful. I love the scan feature. Kind of hard to find some foods, even if common. Cannot figure out how it links with my Fitbit for giving activity points. Otherwise, it has been a good tool for me in tracking my food.

Everything I need in one app

This ww app has everything. Track exercise and food easily. Have tried several recipes and build my own regularly. Connect is a great form of social media ~ only the good supportive stuff, none of the bad. Love it.

Help

Love the app but I haven’t received messages since 3/14. Someone told me to delete the app and reinstall but don’t want to lose my journey - 20 lbs in 10 weeks up to that date. They said I won’t lose my information but my phone says I will?

Fun to use

I love using the WW app.

It’s great to track your foods. I LOVE being able to point & click on barcodes & UPC’s.

I look forward to using it daily. I have even checked out foods point values before I order or eat them. And then changed my choices. Big fan of WW.

Really easy to use and helpful!

It has a large database of food when you search and even store brands when using the barcode. Very fast and helpful. Links with Apple health to count my steps as activity points.

Love the app

A very important aspect of my weight loss journey has been this app. It gives me tips, inspiration, accountability and is lots of fun to use too. I am very grateful for this app as it keeps me aware of my weight loss progress and offers new ideas to help me every day.

Amazing app and company!

The recipes are easy and amazing, the app is always up to date and working great, and tracking is simple and takes just a couple seconds. I love this app and Weight Watchers. Best decision I ever made. Now I’m only 15 pounds away from my pre baby body!

WW app

I absolutely love the WW app! It’s so easy to use and so convenient! I can find exactly what I need to be in charge of my day. I also love it because I take my phone to the grocery and I scan the items that I buy. That way I am in control of what I buy and what I eat!

Love it but....

When two people in a household are both doing WW mobile, and a recipe is created it would be great of iPhone users could share the information, instead of having to enter it on each phone.

I love the ap

I use the ap all the time. I check food values at the grocery store with the scanner and I check on the ap for healthy options at restaurants. I am more successful when I use it to track and have made it a habit to track.

Wonderful!

This app makes life soooo much easier! When I was in weightwatchers before it took so much time and effort to find out the points for things, now just use the barcode scanner and voila! This has made my life so much easier.

So easy and so inspiring!

This is a great app. I love that I can simply scan in my food choices, adjust the serving size, and click...points tracked! And Connect...seeing all the before and after shots keeps me moving towards my goal. This app is a very useful tool.

Love this app!

I love the weight watcher app. I have now made it to life time and would like to be able to move to that area, however I am unable to go to any meetings. I wish that there was a way that I could achieve this level and remain on-line!

Use it to lose it

I have had the app for quite some time. Every time I have used it, I have lost weight. It gives me the accountability that I need. I find myself checking everything to figure points before I eat it.

Losing and Loving it!

I’m not going to say there are things I don’t miss, but following the Weight Watchers Freestyle has been the easiest thing for me to not just follow, but stay on without thinking I’m doing my body harm. Thin morning is officially 4 weeks in and I am 13.2 lbs towards my 60 lb goal.

Terri Selvaggio

I love to look up restaurants and bar codes at the market. Really does keep you aware of what you should eat. I’ve lost 8 pds by just watching my points .. today I’m celebrating my birthday.. prime rib lol

Already over my points for the day .. but it’s okay.. I know how to eat tomorrow 😊

Easy to use!

I’ve been using the WW app for a few years, even when I wasn’t actively losing weight I liked having the recipes accessible and the points available to maintain. Easy to navigate, love the barcode scanner too.

Irritated that known bugs still not fixed

Many of us are STILL not getting badges for our 10 and 15 pound milestones and for 10% of body weight lost. I downloaded the update with high hopes for this easy fix and those badges are still not showing up. Compared with other apps, this one is very expensive. Please get the badges working.

Thank you for reaching out. We do apologize for your difficulties. We can inform you that there are no longer 10 or 15lb milestone badges. We would be happy to further research your account. Please email us at ResolutionSupport@weightwatchers.com for further assistance. We look forward to hearing from you.

--WW Customer Care--

A few suggestions

The app is really good. Having a way to see your daily carb total would be a good improvement. Also being able to use the barcode reader when building a recipe would be nice.

Much improved

This app has improved over years ago and I love it. Still trying to figure out a few things, but that is because I haven’t asked all my questions. I just started using it about 2 weeks. Love, love, love it. Great job WW.

I love the WW app!

I love this program & I know I couldn’t do it without this app!! It has everything you need to successfully help you lose the weight. Restaurants & meditation & the scan your food option...I honestly couldn’t do this without this app!

Amazing service

I was hesitant about using this app.. it’s been a long time but it is amazing! The customer support is unbelievable and anytime I’ve had any issue with ANYTHING there is always someone available 25/7 to happily help! Very easy to use very happy customer!

Purchased a month subscription and no access to app

I purchased a month subscription, I received email confirmation of my purchase and it shows in my active subscription on iTunes. However the app lets me log in then tells me i have no subscription and gives me the options to sign up. The app has no contact or help info, I had to spend 10mins searching through various pages on iTunes and the developer site to find a contact.

We apologize for your difficulties. We do not have access to payment or registration information through iTunes. Please reach out to Apple Support to ensure that your account was processed. Apple Support may be reached at 1-800-692-7753.

--WW Customer Care--

Customer service needs work

After purchasing a year subscription I can’t access it. Reached out to customer service multiple times and I’m told to go to apple. Apple tells me to go to them. Tried emailing ww customer service and after waiting over a day to get a response it just had apples phone number.

It really feels like they don’t care and they don’t want to help you. So frustrating when I’m just trying to start my weight loss journey.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. If you are still in need of assistance, please email us at Resolutionsupport@weightwatchers.com.

Switching through days is annoying

I like that everything is in the app and it makes it easy to look up recipes, and that you can create your own. I do find it annoying that it is difficult to switch through days. I also don’t like that I can’t go to the next day and add in the meals I prepared for breakfast and dinner.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

Love it

I love this app and all the people on it. I would only change two things. I’d like a place for tracking water. And it would be awesome if it could have a calorie counter so we easily know if we’re over doing the zero points foods!

Connect to others days

I do wish I could share my tracking and day with my wife and a few close friends through the app. Otherwise this app is amazing and I’m truly enjoying the process.

WW review

Excellent program. I don’t find the coach section helpful at all.

(Sounds like just canned computer

Responses). However find the contact portion very helpful, good helpful and encouraging information from members. Feel good on the program and down 21

Pounds in 2 1/2 months.

Love the app!

The app is easy to use and has everything I need. Tracking, support through connect and the fabulous scanner!! I do wish there were more local restaurants but I can usually find something similar.

So helpful

Love the tracking, restaurant point values and all the tools to help you succeed. People need to know that you can eat so much food and NOT be hungry on this plan....you just have to learn a different way of eating and the best things to eat for the minimum point values

Not helpful in kitchen

This app is ok for tracking, not helpful cooking.

They had a perfectly good app WW Kitchen Companion. The app synced with tracker and was user friendly, now no longer supported. I don't understand this new stuff, it's not improved. Why fix something that's not broken?!

Missing just one option

I wish the app had the option of writing a note in the tracking screen - like "really blew it today" or other misc. comments. I'm not aware of anyplace on the app where you can make a comment only you will see. Other than that the app is great.

Mostly great

The app does a lot of great things to make following the program easy. The only problem I have is that at times it’s hard to find the feature I want. Maybe it’ll get easier with practice.

EASY!!

I’m technologically challenged.......

Thankfully this is so user friendly!! Very easy to figure out where what is and how it looks. The only thing I wish was a photo album!!! It would be so nice to have a place to save pictures of yourself as you loose weight!!

Awesome

I love the app. I just wish it wasn’t so much each month. Wish there was a better rate for it and meeting!

I love creating recipes! I can take my recipe and figure out my point to see if I should be eating it. Weight watchers is a life changing diet that I can live with.

Almost perfect

I like everything about the app except the ease in estimating smaller amount than a full serving. It’s also somewhat difficult to find foods you have added unless you remember the exact meal...i.e. lunch, dinner, snacks. Not sure why you can’t just type in name and have the food/drink appear.

Doesn’t work well

A lot of the features such as articles and tips simply don’t load. I have uninstalled and reinstalled and still it doesn’t work. Weight Watchers has a long way to go to produce a quality app.

Thank you for letting us know. We apologize for any inconvenience this has caused. Please reach out to us for further assistance at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

Import Recipes

It would be so helpful and such a time saver if the app allowed you to import recipes found online into “my recipes.” I was used to being able to do this on the MyFitnessPal app but was very disappointed to see how tricky it can be to find the recipe or meal I am looking for on the WW app; again this would be extremely helpful when entering in a new recipe!

Thank you for taking the time to share your feedback with us, Lauren. We are always looking to improve our member experience, and hearing first-hand from you is extremely helpful! We will be forwarding your comments to our teams for consideration. We wish you great success on your continued journey.

-Weight Watchers Customer Care-

Healthy eating zone (blue dots)

I really wish there was an option to take the blue dots off the home screen. I get that some people enjoy doing blue dot challenges but I don’t and it makes me feel bad when I don’t have a blue dot. The point of weeklies is to use them when I need them and trying to force us to eat in a “healthy range” everyday with blue dots isn’t very flexible.

We appreciate you taking the time to submit your feedback. We wish you the best success on your wellness journey.

-WW Customer Care-

Love the program not the new app

The search feature for recipes needs work! I tried to search “tortellini soup” and got some soup recipes (not the one I requested) and Greek pizza. Not sure what the connection is between these two. I had to search for the soup through google and got it from the WW website.

We sincerely appreciate your feedback on our search feature. We are passing this forward to our teams for further review. Best wishes!

-WW Customer Care-

App leaves a lot to be desired

I love the points system but hate this app. My doc wants me tracking sodium, my dietician wants to know my fat intake. Nowhere can I get a daily total for these items. There is no way to track water easily. The measurement choices are limited and creating recipes is a nightmare.

I was so excited when WW changed the tracking system

So there were incentives but I’m going back to using the other apps.

Hello. We appreciate you taking the time to share your feedback. We are passing this along to the appropriate individuals for further review and consideration.

-WW Customer Care-

Ruined a great app

I’d taken time off WW over the summer and just renewed. What a disappointment with this new app! The old app was easy to use and had great features. This one? Horrible. I still haven’t even found out where to record goals, how to set the day the week starts—maybe that’s all in there but it’s been two weeks and I haven’t found it yet.

Roll this app back to how it was January 2018. Oh, and I don’t want to chat. Ever. I want clear instructions and an easy interface.

Great app except...

I have to log in 5+ times a day. Then other days only 2. It's very frustrating and annoying. That said. I lost a significant amount of weight just logging my food on the app, which is great if you ignore the login problem.

Love Weight Watcher program

Love tracking on my phone. So easy because my phone is always with me. I am a lifetime member losing 120 pounds twice in the 70’s. The program improves with every change. I’m 72 years old and I love the computerization of the information and tools!

Great for food

So easy. Scanner picks up everything mainstream and from Trader Joe’s and the Whole Foods brand. Only complaint is that the activity section isn’t easy to use and incorporate into my daily points. Also I find it hard to believe that it allots a handful of points for stair master. But overall so helpful.

LOVE!

I have been using this app for over 4 months and just like other apps, there needs to be updates or bugs that needs to be worked out but this app still remains consistent and extremely easy to use... I love it!

A Must Have

This app makes it so easy to track points. Plus it puts you in immediate contact with the WeightWatcher community. I take it shopping to scan potential purchases, and to restaurants to help me make smart choices. This app is my lifeline to success.

Keeps me on track

Love love love this app!💕 It has everything you need to start and maintain your weight loss goals. You can track your food, get recipes, get support from others and do a live chats. It has been my go to for over a year. 😀

Invaluable!

This app is a lifesaver! Almost everything I want is here and it makes tracking super easy! Only thing I wish I could do is share recipe point totals easily. My husband and I are both on the program and it’s a pain to have to enter a dinner recipe twice. Otherwise this is a fantastic app!

5 Star

WW app is awesome. You can scan your food with barcode or search to see how many points an item has. Going out to eat is not as scary as it used to be. I search by restaurant and entree I might want to eat and see what items are lower in points.

Great App-needs zooms

I like all the features of the app; customizable with recipes, new foods, the scanning is awesome. The one thing I would really enjoy is zooming feature as I have very poor eyesight and it’s very difficult to use as result. However, with the zoom feature I would definitely give it five stars

Love weight watchers

This app felt confusing at first but I’m getting used to it. This app makes following points so much easier than the old school way. I loved weight watchers 15 years ago and I love it now! This app makes following the plan easy.

App review

I love the tracking and barcode ability. But when on Connect, we need the ability to scroll back to the top without having keep swiping to get there. Is there a way to get an arrow that would automatically take you back to the beginning?

More good than needs improvement

I love the ease of the app and the ability to scan in items. Unfortunately, my grocery store has terrible WiFi, so it’s not as helpful as I’d like. I hope they keep adding more restaurants. What I’d really like is to have a way share recipes within the app.

It does a good job!

This app does a good job since it allows you to keep track of what you've eaten efficiently and with ease. It is clumsy at times since it does not allow you to enter small entries to the Starbucks classic oatmeal w/o the Starbucks title. It is time consuming.

Easy to Use

When I don’t feel like getting on my computer, I go straight to my phone and track whatever I eat. It’s great to use at restaurants. The activity section is even as easy as tracking food now. I LOVE the app. WW works for me! Best app ever!

I love weight watchers

I love everything about the WW app I love the new single recipes now those are pretty amazing.

I love going to the zoom meetings I’ve gone back to my own meetings where I live.

I love the fit on exercises. I love everything about weight watchers thank you so much

WWApp

I use this app all the time. I use it for Connect for inspiration to get my day started. I use it to count my points. I have been at Lifetime for over 12 months and still use it religiously. It is what keeps me focused and on track!

Pretty easy to use

I’m still learning but I think the app is very easy to use and helps me track everything that will help me reach my goal. I also like the little challenge/rewards built into it. Well done.

I love the app!!!!

I keep checking in on my points which helps. Have been going through somethings and have been able to maintain my weight until I’m ready to proceed with the program of losing weight.

Absolutely love it

This app is so easy to use and helps identify areas to work on which I love. The access to articles, tips, tricks and tools means I have one place to go for all my needs. I would absolutely recommend this to anyone !!

I’d only change one thing

Love the barcode scanner. But wish it didn’t go to “track” automatically. Scanning items in a grocery store would be easier without having to “go back” to scanner every time I want to look at another item.

So easy to use

The app is user-friendly and intuitive. So much information, all in one place! I can enter everything right from my phone, which I nearly always have with me, so there’s no forgetting what I had. Great app!

Easy to track

I have been able to track my meals so easily. It makes this loosing weight easier for me. I also absolutely love the ability to create my recipes to track and look up.

Great app

I love the app but I wish the recipe option was more user friendly-i.e. easier to determine points for split serving sizes. Current option is limited to a few fractionated servings which is very hard to determine with some recipes

Love the app

I love the app, but an a little frustrated with some of the Ww decisions as of late. If you’re asking for opinions are you really listening? If small zoom calls are working why not give us options instead of taking it National?

Great App

This app is amazing, very easy to use and not a lot of glitches. Occasionally it will say tap to retry but I think that’s more of a network issue on the internet side. No complaints here! As long as I’m a weight watchers member I will continue to use this app.

Love the app, wish Water was flexible

Love almost everything; bar scanner, restaurant checker, recipe builder, Connect, Aaptive & FitOn! If I had to offer one improvement, it would be to adjust the water tracking. Sometimes I drink 4, 8, or 16 ounces. I don’t drink the same amount every time.

Life made easier

I have found this app to be like a personal assistant. It has everything I need from tallying my points to recipes to support and community. It allows me to track my successes and notice my plateaus and exercise. It leaves me no excuse not to soar.

Enjoy this app but ....

Have to download app to iPhone. Currently only on iPad but enjoy tracking. Would be better if app had autocorrect for food entries and if would allow you to select a multitude of foods at one time from a list.

Activity

I gave a four star rating because my activity is more active than I am getting credit for. I use my Apple Watch and have it synced with the WW app, but my exercise 3 times a week, which is aerobic, only gets 2 points.

Easy to navigate

This app is intuitive and easy to use. Also has lots of foods to choose from. A huge improvement from about 6-7 years ago. Lots of ethnic choices inside as well.

Love the WW app

I’ve been using the app for over two years, and I can’t imagine ever being without it! It makes things so much easier, and I find that when I track all my food, I’m much more likely to eat a healthy diet.

Weight watchers,

I have always thought that journaling was the worst part of a diet program, but the weight watchers app makes it very very easy. And I love taking the scanner to the grocery! By far the easiest app for food control I have ever used.

WW app

I love it. Easy to navigate and has lots of features. It has been a huge help with my weight loss journey. I love the connect support as well as all the yummy recipes. I am by no means a chef so it’s very helpful to have some meal ideas to change things up.

Great app

Great tracking, large database of food. Makes it so easy to follow the program! Syncs with my Apple Watch. Never had a problem with being logged out, or weird tracking messages. If you are following WW, this is a must have.

Great app, just needs some updates.

This app is really useful for program followers. Very easy to use, and there are plenty of helpful members on the app. The app really needs to update the restaurant part of the app. More restaurants and meals need to be added. It’s long overdue.

Don’t subscribe through iTunes!

Love WW, I’ve had success with it but don’t buy a subscription through iTunes! Twice my subscription has been cancelled (not by me btw) before my month was up and wouldn’t allow me to access the app even though I paid for a full month!

Easy and so efficient!

I love the WW app! Everything I need is right there from tracking to recipes to workouts and support! I have lost 18 pounds, and I don’t think I could have done it if I couldn’t trust the app to always be handy and quick!

Impressive!

This is one of the best additions to the weight watchers program yet. It is easy to use and has a wealth of information. The only thing missing from the program is a lock for my mouth!

Best help ever!!

I love that I can put my recipes in here and find out what the point count is. I also love the ability to scan other foods and find out what the point counts are. This will enable me to keep better track of my points.

Most helpful app on the market for real weight loss

This app is just phenomenal! Not only does it help me lose weight it teaches me to make smart choices. Weight loss does not have to be a chore...but simple changes and accountability! I am so grateful I found weight watchers!!

Love the scan feature!!

I love this app! It’s the ideal way to track my points and stay on plan! I love being able to scan foods in the store and at home! I love the recipe builder too! Staying on track is so much easier with this app!

WW+ app

WW+ app is extremely intuitive and easy to use! This is going to make my tracking so much more doable this time around -- as compared to my previous journey with Weight Watchers almost two decades ago! Thank you! Down 20 in <4 months!!

67inheaven

Love the app especially since it’s user friendly. Tracking more accurately and easily. Looking forward to in person meetings since I never did virtual meetings. Posted in Connect more and looking forward to continuing this life journey.

Success

I have found the plan easy to follow! I love going to the store and scanning my choices, so I can be assured that I’m making the best choices for my plan. I lost 14# in spite of sporadic activity due to health issues! I am going to keep working on a better me! Thanks WW!

WEIGHT WATCHERS RULES !!

This app is wonderful & continues to get better Makes the WW program very easy to follow. Love the exercises, recipes & mindfulness . Keep up the good work !!! How about some new sleep meditations ! I’m doing a combo of WW & modified Keto. It would be nice to have a low carb list with CARB GRAMS PER SERVING like we have a list for zero point foods.

Inspirational

I love how everyday when I open the app a friendly inspirational message greets me! I love the scanner and all the many things you do with the app, tracking recipes shopping. User friendly and fun, helps keep me coming back.

Great tool

This ap is a great tool to a successful weight loss journey. Love it just wish it totaled the daily protein. Do happy to be able to track water and sleep here to. So happy it takes the information from the fit bit automatically!

Weight watchers

The best app on my phone! It keeps me on track with my weight goals, healthy and I love the recipes and point scanner. I didn’t have hunk I could lose weight with an app but I did and am so happy! Highly recommend trying it.

I love this app.

I am enjoying how easy tracking my food and activity becomes by using the app in my phone. I have my Fitbit linked. I also use the connect to get to my zoom meeting. I am finding the app is a real part of my life.

Need a Simpler Way to Check Plan Type

With there being different tiers of membership benefits, it’s hard to remember the type of plan you have. It would be helpful to have a simple way of seeing the type of membership you have. That way we can see if we have access to the benefit or decide if we’d want to upgrade.

Wonderful app

This app has become one of my best friends!! It is a wealth of knowledge. It’s obvious that a lot of thought and time went into this valuable tool!

It makes getting your sp so easy. Keeping up with your food intake has never been simpler.

Great help to get on the right track to eating

Such a great help on what to eat what not to eat. Gets you on the right track. Can be overwhelming at the start but it does get easier and keeps you mindful of the food choices you make.

Great app - has Everything!

Everything is at your fingertips: food tracker, recipes, recipe builder, informative articles, personal accounts, coaching, activity tracker, activity videos, connect groups, and zoom meetings offering encouragement all the time!!

Great app...

If you use it, this is a GREAT app. The points’ database is expansive and there is so much to do. Inspiration, recipes, communication with others, prizes and much, much more. You definitely have to use it though. Otherwise, it’s a waste of $20 every month.

Makes life SO much easier

I love this app!! I use it to not only track points and weight but also to bios recipes or find new options that WW has shared. Also- this app is a “must have” for me when I’m shopping for groceries, meal prep and dining out. SUPER EASY to navigate!! ❤️❤️❤️

Mrs. GT

Nice to have barcode scanner connected to app and more restaurants. Should update more often as restaurant chains like Olive Garden tend to add new lowfare items peridically. When viewing scanned items it doesn't scroll down do easily, it freezes for a moment .

Great app and program

This app helps make the WW program easy. Everything is in the app to help track what to eat and keeps you on track to succeed.

Highly recommend if you are serious about losing weight.

Best program out there

WW will teach you how to eat the everyday foods that are sustainable for life. Teach you what works for you as an individual, and help you connect with a supportive community who will cheer you on every step of the way. Best gift you can give yourself.

Love the lookup and barcode feature

This app makes it so easy to track your points. Very quick lookup for most items and if it doesn’t pull up via search the barcode feature is awesome!

The Motivator

Had there not been a WW app I’d have never gotten on board. Past years of going to meetings had turned me off. The app lets me do it MY way, putting the responsibility on me where it belongs. I’ve developed lifelong healthy eating habits and, by the way, I’ve lost 30 pounds.

Love it but…I wish I could “paste” a photo of the food wrapper into my favorites. I

I would like to be able to make notes on a favorite.

I wish we could make changes to a saved meal.

Wish we could copy and paste

Love WW App

I don’t know what I would do without my WW app. I scan food at the grocery sties to check point values. I look up food at restaurants before I eat out. I track my meals, water, sleep and exercise. It keeps me accountable and informed. Makes my life so much easier.

Love this app

I have been doing WW online only since March of 2018 and love this app. This is far from my first rodeo, but I love this app and the “new” WW program. I am down about 90 lbs. with much more to go and I am a turtle, but it works. It’s slow, but MOSTLY in the right direction. Life happens.

Me

It is so easy to keep track of daily foods. I really like the exercise info and being able to record my data. Being able to do this has helped me stay on track to meet my goal.

I love the WW App!

I love the WW app. It makes tracking easy and using the scanner helps me make wise choices because I can determine the point values of food. Thank you, WW. I am happy with my weight loss but more importantly, i am learning to have a healthy relationship with food.

Lifetime commitment

This app has helped me during this pandemic to stay healthy because WW has allowed me to keep up with my weight, sleep and exercise without going to the studio. Because of this I have lost 9 lbs and walk 10,000 steps most days. Thank you WW!

Not bad

The app is cool and it does the trick but there are a couple of frustrating things that actually changed for the worse over time. I use the favorites but why not alphabetize them for easier use. Also, I used to type in my food and it would automatically pull from my favorite list first but no more? It needs a simple + button and it’s way too busy.

Food search

I love the app. I just wish that the food search was a little easier. I think it should be easier to search basic food points as well as basic recipes. I do love the barcode scanner.

App is annoying - weight loss program is good

I like the WW program, but the app is annoying. Doesn’t have the same intuitive and easy functionality of LoseIt!

Also, the connect feature on the app will pull up “suggested” members, but not allow you to search for anyone you actually care to connect with.

Great app, great weight loss program

The app works well on all types of devices. The desktop pc version, not so much. WW has reinvented itself and has done a tremendous job since COVID started. The virtual online group discussions are awesome and you get to pick “your group”.

WW Recipe app

Would love to see the app updated to allow the user to view recipes by point value. I love that feature in the food section...it’s a wonderful way to search for a lower point option expeditiously. My time is so valuable.

Great way to track-be in a supportive community-have access to great recipes and be accountable.

Improved app! This is an awesome way to keep track of your points, gather recipes to support the program, connect with fellow members who help empower each other.

So many facets to this app. Help and support however you need it.

This app has the best help for the weight loss seeker. There are so many ways this app can give you positive ways you can tweak things in your life to help you lose the weight. So. Many. Options.. you can do it! Never give up!

WW

I love all the features in this app: easy tracking, connecting to others who are trying to lose weight, the rewards keep me motivated to be active, the availability of tons of workouts, I could go on and on. It’s so easy to use!

The only plan that works !

It is my 3rd time doing w w. I did after my 2 pregnancies and lost 20 pounds each time. Over 40 now and more than never I am staying with it. Lost 10 pounds in 1.5 months and have way more energy!

Confusing UI

I’m so frustrated with this app! It is incredibly difficult to navigate! I’ve found things to want to return to (recipes, articles, other information) and absolutely cannot figure out how to find them again. If I’m lucky, I stumble upon them again, but that’s been the exception. I even struggled at first with figuring out how to track food. It’s not intuitive at all! Please add a menu so I can find what I need more easily and do some user testing!

Great Support

Great program and great app! I even get a supportive message from WW when my weight went up. So much information- lots of suggestions and ideas. I hope I can find to time to take advantage of all that is available!

Weight watchers

Weight watchers is the best program. It gives support , teaches you how to eat healthy and gives you ideas on how to change your habits. Coach Tanisha Sherrod and Coach Julie Strauss are the best. I have lost 170 pounds in two years. I will be in weight watchers and exercise for life.

Thank you

Paula Booth

Keeps me In check

Having such an easily accessible format, I no longer feign ignorance with my choices - because ultimately it’s my responsibility (sigh) - however, I need all the help I can get and this app has helped me in so many ways be super successful!

Tricia

I am enjoying all the help, ideas and recipes for healthy eating. It’s a way of living and I am learning to enjoy my food, keep active and lose weight.

I have just switched to purple and so far so good!

Tracking is made easier with this app.

Love this!

I am a lifetime member, WW is the only thing that works for me. The app is so easy to navigate! A few of my favorite things are being able to scan my foods as well as getting ideas from recipes that are available.

Activity tracking

Cannot find the activity tracker anymore have to type in every activity the plus symbol is now gone and makes it harder to track activity

Love it!

I only use etools to track and I love it. So easy and I always have it available. However, I wish I could combine foods into meals on my phone instead of only being able to do online with my computer.

Under construction at

I am learning what foods work for me and what does not work. I love being held accountable for my own actions and behavior! It’s great and I look forward to seeing a solid foundation being laid and a beautiful me being build from the inside out! Excellent!!!

It’s so helpful!!

I got it in early may and as long as you’re consistent and track your food while also being mindful of what you eat you’ll loose your weight fast. You just have to stick with it.

Double the benefit

This is the best plan and app to help keep you faithful to your goals. You will lose weight as long as you track your choices. 82 lbs gone! Best decision I ever made! My husband lost the same amount because he ate the food I chose to make. Do it!

On track tool

WW app engages and supports WW community members eager to meet health and weight related goals. App users support one another with online posts; track food points values, weight and fitness goals; search for new recipes; and scan bar codes for points values.

I Have Never Been So Committed!!

Weight Watchers Is So Doable! I am seeing results and Loving it!! The App is so easy and it’s nice to see all the encouragement! I have struggled with my weight for years! Up and Down, but I really feel like this time I can do it, and keep it off! Thank you WW!

Much Improved

Back on the WW bandwagon after a 2 year hiatus. Love the improvements especially syncing with my Apple Watch, “what’s in your fridge” and the option to donate food through “Wins”. Would like to see a couple more tweaks but all in all a great app!

Comment

I do not want to have to log in when I’ve opened the app in a store to check ingredients. If I want to use it. Want immediately. Can’t always remember log in password. So object to that requirement when in store yesterday.

Nancy White

I love the freestyle! Easy app to follow and for me to be able to do this app is special. I usually have a hard time following directions but once I learned how easy breezy! Plus the other members help out also! I have lost twenty pounds and counting very happy camper!

Change a habit!

I dislike “diets” and I detest having to weigh, & measure my food, plus count calories. WW makes it simple. I have the freedom to choose what I like, track points and create healthy meal. Zero point foods also make for a great variety of food choices.

WW keeps getting better

I have been a member for many years, 46 years off and on, one thing I can count on WW will keep changing to keep up with the latest in pop culture, science and technology. The App keeps improving just like my I Phone.

Love The App

I have never been a good tracker of what and how much I eat. The app really helps me. Down over 35 lbs since May 9, 2020. I just don’t get in a hurry and the scales are just a gauge to let me know how I am doing. My wife and I are both on Blue and it helps. We support each other. I really love the 2 point Protein One Strawberry & Cream Bars. 😎

Best WW eTool by far!

This makes the program incredibly easy and "Lifestyle Friendly" it allows the entire program information and support system to go with you 24/7 and right in the palm of your hand in real time! Fantastic App 🌟🌟🌟🌟🌟

Helps so much

Love this app. I zap everything and write the points on outside of everything. Keeps me from grabbing the wrong things. Keeps me on track. Also, love the exercise music with coaches giving you inspirational pep talks as your walking! Try it!

App has issues

I am really frustrated with this appointment. Great tools but issues keep happening . I can get to the website on my computer but many times the app acts like I’ve never joined..... and have to keep reloading it .

I go to add food in and track it and it doesn’t show up or it shows up in the dinner slot instead of the lunch slot

Wish the tech people would address the issues

Fit Points Does Not Calculate Correctly

I have called WW multiple times but this issue is never fixed. It’s an issue w the app and website. The FitPoints do not calculate correctly. Points magically disappear and none of the support agents can explain. Trouble tickets have been opened but the issue persists

Best app for weight loss

Best weight loss program and app, but the catch is you have to consistently use it! In the beginning it is time consuming but once you start to plan meals and make a few custom meals it really does keep you inline!! Thank you WW.

Tracking

The WW’s app does a good to great job tracking points. There is a tremendous amount of data in the app. While the data is not 100% complete, and occasionally some points are wrong, what is there helps me stay on track.

Makes my diet life easier!

Love the app, especially the barcode scanner. Keeps my favs and so much more! There are times however when I cannot login to the app, and have to make several attempts to login again.

WW App Drives My Weight

I am at my goal weight for approximately two years. I track every day. I calc recipes, and scan product in stores. I use it to access virtual meetings and track my weight from the WW scale.

This is my third time as a “lifetime” member, but this time - it is for life!

Thank you for taking the time to leave us a glowing review, Patrick! We have been working really hard to make tracking as easy as possible and will continue to work on making it even easier in the future.

Outstanding app, it’s actually fun to use

Great app, great user interface, fun and easy to use while somehow encourages you to keep at it and keep logging in so you’ll be successful. I look forward to using it everyday and the program works!!

Wonderful program & App

Weight Watchers is an awesome program. I have tried multiple programs & this is the only one that works for me. The App is easy to use to track & has wonderful resources. I use it several times per day.

Great restaurant help

I enjoy the scanner to help doing the points and the restaurant list items and their points. These tools help in making wise decisions. Keeping track of meals keeps me on track. I lost 30 lbs in 9 months. So proud of myself and weight watchers

Love this app

Whether you are a WW mobile only or attend meetings this application is awesome. Great tool for tracking both food and fitness but also offers great recipes while even allowing you to create your own. Love this! Great recruiting tool in interesting new members.

Restaurant section

It would be helpful when an item from a restaurant (ie - chopped chicken salad) is opened that all the ingredients that gave a point value are listed with the points and that we would have the ability to remove items that we are not having.

It’s a great concept

Love the idea, but the app does have some bugs, where you have to fully shut down the app and relaunch as the top menu for food and activity is home . Another bug is that it will just freeze up not allowing you to type in the field.

SO user friendly

So much to love about this app! Have only been using this app for a week but one thing I love about it is that when you do a food search, it’ll pull up recipes using that food item or similar food item, a detailed description of the recipe and creative swaps.

“BEST WORKING WELLNESS EVER”

I appreciate the planning and science W/W has gone to with this 2019 plan. I am experiencing GRAND RESULTS in health, balance for my body-mind-soul, and peace with myself.

SUCCES: So many thanks for your dedication and producing of this #1 balanced-life-style program to help people like me who have suffered a lifetime with food addiction

THANKS A MILLION, W/W staff and leadership❣️

Like the app

I really like the app. The only issue I have is the exercise portion. If I run in the morning it counts my run and gives me points but also for your steps it gives you points. I feel like I am double dipping so I don’t use either.

Scanned barcodes

I would like to see a search bar for the scanned barcodes list so I don't have to scroll down the list from the top each time I use it which is very frequently. Thank you

Love using this

I love to eat & make heathy choices. This program gives me recipe ideas, keeps me 'on track' and gently reminds me when I have forgotten to track

As a lifetime WW member , meetings are wonderful , but a totable tool is a gift. Thank you. It is a all investment in myself which pays great dividends!

Great app!!

Doing WW on line app only and love it! Keeps me on track. Connect is full of friends with soulful, and intelligent guidance. Someone always posts what I am feeling. This is the place to be if you only get a few minutes here and there throughout the day.

Love WW!!

WW is the way to go if you're trying to lose weight and eat better! The app makes it very convenient to log your food and keep track. Frequent updates are performed to make it even more user friendly.

Very easy to use!!

I wish the colors were different when selecting breakfast, lunch, dinner or snack. I always track on the wrong meal beacuse I don’t notice the colors. A bigger contrast might help...might be the only one having this issue 🤷🏼‍♀️

Otherwise...super easy! Much better than the days of the cardboard slider!!

Mobile app

I love this app makes this weight loss journey a lot easier. Makes tracking super easy and I love finding recipes and meals for the sp I’m looking for. I also enjoy the social media community it’s encouraging to see others journey and it inspires me on my journey.

LOVE!

This app is amazing! The access to tracking, support, fitness routines, and meals is unlimited. The barcode scanner also makes it quick and easy to determine smart points values. You can track and journal your progress! This app is addicting!

Loving this tool

I’m loving my WW experience. I gave it four stars because it would be sooo much better if we could share our post with our groups and the public simultaneously. It would be great if we could reply to posts easier. Great tool!

Recipe retention

I enjoy everything about the app but just wish there was a print format for recipes you can access on the app. I have a binder of my favorites but can’t print from the app without having to print three or four pages. Other than that the app works for me.

Weight watchers app

This app is so convenient for people on the go! It is a handy points looker upper at the store, as well as needing to plan ahead tracking. I use it every meal to help me stay in plan and make healthier choices, rather than guessing the points, I know what I’m eating.

Almost perfect

It would useful to be able to import recipes from other sites directly from the site like you can do with my fitness pal. Currently I will use my fitness pal to import and find the info I need to quick add for the WW app as a work around which is time consuming.

The WW life just got a whole lot easier!!

Following program is right at your fingertips!! It does almost all the tracking work for you... The ability to find point values at restaurants is great. Recommend it !!!

Changed my life!!!

Following the WW plan and using the App has changed my life!!! 50 pounds less has changed me in so many ways!!! It really does work if a person does it instead of complaining and not following the rules!!!

WW Mobile app

The app is easy to use and understand. It makes tracking easy. It is also easy to figure out the Smart Point value of foods either with the barcode scanner or by calculating the value.

Inspiring App

Weight Watchers have not only made losing weight seem quite accomplishable but also when I am not doing so well the app is a great motivator to get back on track and to never give up trying to improve myself. Thank you WW!

So easy to stay on track!!!

I use the apps countless times per day. Not only to track my food and water intake but also to find new recipes and connect with like minded people. And it’s SO easy to use. Plus the barcode scanner....game changer!!!

WW App

Keeping track of everything, from looking up foods to keep track of points, the scanner, activity tracker to all the helpful tips make this app a must to help us lose the weight we need to reach our goals.

An essential tool for your weight-loss journey!

Tracking one’s sleep, steps and food are all major points for being successful with WW. It’s been the main reason I’ve successfully lost 20 pounds (and kept it off) for over six years.

My commitment

I’ve been using the app for 18 months and it’s very helpful. Starting out, getting groceries and scanning bar codes was a real eye opener. I started with blue plan and changed to purple recently. I love tracking my meals and water. I love being on Connect. And recipes are plentiful!

Review on Sunday Morning

Blessed to have access to my WW when I can’t get to a actual meeting. So much information and I’ve prepared several recipes. Holding my weight well. Eating healthy. Love reading about other members. Been a member 35 years. Lifetime most of it!

Itcanbdone2

Feeling Great

Since I’ve downloaded the WW app my focus has been getting the proper rest and food to be healthy in my mid 50’s. It’s easy to follow and allows freedom of food choices that makes it possible to maintain healthy weight without feeling deprived.

Love it!

Great program and app. Would love to see a way to tag recipes and workouts I read about in the daily emails so that I can easily access them in my app. I’m getting confused trying to save all the WW dailies that contain a recipe or workout I want to try.

Rate

Really like this app! I like the scan option and use it frequently. I do wish it were a little better at being user friendly when spelling but for the most part I really like it!

Makes the process easier!!

I love the scan feature!! It makes shopping easier. I wish it had a feature to let you save recipes in a list for later.

Great tool!

I love this app! I can do everything from here. Sooo many wonderful tips and encouragements from like people! In a time of so many negative people and thoughts, not on WW!! So convenient and simple to use app to track, count or scan products!!! Thank you!!!

Tracking

I have tracked religiously every day;

HOWEVER I HAVE A BIG DELEMMA I JUST HAD MAJOR coronary artery open heart surgery on April 11th, and I am in the recovery stage. I won’t be tracking like normal and I am on a cardiac diet. Thanks to WW, I have been eating a healthy diet.

Just wanted the Weight Watchers leaders and consultants to know. My hame is Gayle Parr and I am lifetime. Thanks.

Love the app

I love everything about this app. The way it’s easy for me to track my food intake, how it connects to my Apple watch for my exercise and keeps track of my progress. Finally my weight is going down and I couldn’t be happier

Perfect app!

This is a very handy tool to keep track of my daily intake. I find that counting calories is not necessary for me. I used to have that mentality but after being on WW for more than two years and being a Lifetimer, I totally trust this system.

Great app but missing an old feature

Did Weight Watchers about eight years ago and just recently rejoined. This app is great. My only issue is that I think the old app had the ability to import a recipe by copying the link from the recipe’s website. I miss the convenience of that feature.

This App is Fantastic!!

I am closing in on my goal, 1.1 pound to go😊

This app has enabled me to do what I haven’t had the will to do for 3 years. I feel so good about my progress and now fit back into everything I ❤️.

Thanks WW for helping me get back into healthy control 👍

Unser Friendly Accountability Partner

I’ve done weight watchers in the last, and it always works if YOU do the work.

I’m impressed at how far the app has improved over the years and how easy it is to use. It’s so user friendly, and I love the recipe builder!

The WW app is a lifesaver!

Staying on track has never been easier for me than it is with this app. I love being able to scan barcodes and staying inspired with connect. This has been such a fundamental part of my accountability journey!

Accountability

This app keeps you accountable and you reap rewards if you stay on track. It also has everything from recipes, community, and shows you your trends to help you keep on track.

So easy to use and track

This has been my favorite app for tracking food. I love how you track points and not calories. I even scan items before eating them to make healthy choices!

So much easier than 20-years ago

I think the program and tracking through the app is so much easier than carrying around books like we had too 20-years ago

Needs some work

I LOVE the app but some foods are way off. Example. Marinated Artichoke Hearts. It said 7 POINTS. When I looked at the label I knew better. It was 0 for a serving! I have found others too. I still think you are the BEST. Your quality is consistent. Thanks

Amazing app

For someone like me who has difficulty making outreach calls, this app is a gift. I always know whose available whether I need support or choose to be a support. I have made some fabulous contacts because of this app. Thank you God; thank you OA fellowship!

WW Online is So User Friendly!

So many parts are great but the scanner that tells you have many points a commercial food product has takes the cake (no pun!).

Connecting with other WW members is fun and supportive. Recipes are very helpful too; it’s all good👍

Losing weight together

I am on a weight loss path with my husband, who is also using weight watchers. We eat a lot of meals together, and it would be a nice feature if once I log a meal I can share it with him so that we don’t both have to piece meal it into our app. Hope that makes sense. Thanks!!

At your fingertips

This app is user friendly and such a big help for a gal who loves to cook but ALSO eat out. Journaling and counting points is fast & easy thanks to the HUGE library of food points! I feel empowered having this tool as part of my health journey!

Valuable Tool

WW app is an easy way to keep everything related to my lifestyle plan in one place. I was using notebooks and a food tracking app previously that was cumbersome to maintain. This made it easier to see the whole picture.

Large data base of foods

I’ve tried other apps but WW has the biggest data base of barcodes and ability to create foods with their nutrition calculator. I enjoy tracking my food. It keeps me accountable and helps me on my journey of healthy eating and weight loss.

Great Features

It’s never been easier to find and track food and activities. I also love using the recipe builder which allows you to store your own creations. Perfect complement to the WW lifestyle. We are definitely not talking about “your mother’s Weight Watchers!”

Love the app....

Love the app. Not a fan of the new video option on connect. Usually skip and move on. I don’ t use Connect as much if there are a lot of videos. I am a commuter on public transportation so videos are too personnel I feel to dates my attention.

Awesome

Love, love, love this app. I can manage what I eat right from my phone. It makes it easier to keep track of everything and it is very user friendly. I would recommend Weight Watchers to anyone trying to lose weight.

WW app helped me lose weight!

I downloaded the WW app in April 2019 and, since then (using the app only) I have lost over 40 lbs and reached my goal weight.

The app is easy to use, reading other users’ experiences in the Connect feature is motivating, and the recipes are so good.

Kathleen

I have done WW in the past with great results, but stopped because I needed to cut costs... what a mistake! Being accountable for what I put in my body really helps me make better choices and I hope I can stay on the program forever.

Keeps me on track

This point system is the only way I can control my weight. I tried to go without after reaching my goal last year only to gain half of the weight back. It keeps me honest to myself.

Easy to Use

Love the app! Easy to use and makes tracking a breeze! Plan before you go to a restaurant, look up lots of different food point values, refresh yourself of the zero point foods, and connect with new friends. Such a great tool!!

Love the app

I've been successful on this weight loss journey for many reasons, but the app is certainly one of them. I have everything I need at my fingertips from accountability, my favorites, new food choices, and restaurant menus! These tools lead you to success!!

Patsyb

New girl on the block here! Just loving the ww app and program! I feel like I have a roadmap to success. Very easy to navigate and keep within my points limit. Being able to sync my fit bit was awesome and a giant motivator for me! Most importantly, I am NOT HUNGRY! Off we go...🤗

Helpful

This app is really helpful!! I have used it daily! I can track my food, my weight and my activity! I love scanning the food in the store to see how many points they are. I have committed to using this app and it is helping loose weight.

Love it

Easy to use and great for tracking points! Love all the restaurants available on it! Easy to sync with Fitbit to track activity! Able to track weight lose and keep track of progress.

Great!

I like the app, it is more my speed than having to do in person meetings. I enjoy being able to create my own recipes and look up common restaurant foods. There is A LOT going on though, so it does take a little time to get used to it and find where everything is.

Challenge

Overall I love the app. However, the calculation of fit points is incorrect and not reliable when deciding if points are available for consumption. I can have similar activities two days in a row and the fit points calculation is vastly different. Please fix this. Thank you

Apple Watch App not working

Apple Watch app now working again! Thank you!

Apple Watch app will not let me log in. Says you must log into the iPhone. I am logged into the WW app on my iPhone. I have uninstalled the app and reinstalled as well as repaired my Apple Watch. Please fix it!!!

We apologize for the syncing issue you were experiencing with your Apple Watch. This issue should now be resolved. Please ensure that the latest WW app update, 7.24 is installed. Email us at ResolutionSupport@weightwatchers.com if you are still having difficulties. Best wishes!

--WW Customer Care--

Love the app!

It's so helpful and user-friendly! I love that I can scan bar codes at grocery stores and while dining out, I can pull up menu items to check points! It makes this whole process so much easier!

WW Application is Exceptional

I find this app excellent, it allows me to track no matter where I am and at any given time. I’m able to check previous meals and food items. I’m able to see my progress and/or lack of.

Tracking Made Easy + Fun

Don’t have to think about how many points because the App tracks for me so I always know where I’m at for the day. Can’t imagine not always using this to keep me in check! Too easy not to use.

Loving my WW helpful tool

I love reading inspiring stories. They keep me inspired and when I’m not moving as past as I’d like you know it’s not always you other people go through it also. Biggest thing is reminding me to measure my food. Sometimes its to my advantage !

It’s the app

The app is so easy to use it makes it so easy for me. All they have to do is look up the food see how many points it is and stick to my numbers per week. I don’t think I’d be able to do this without the app.

This app Keeps me on track!

I love how easy it is to use this app to help me track my food and activity and using the barcode reader makes it even easier.

It’s fun to connect with other people and motivate each other!

Loosing weight is easy to track

My husband and I are using this app for easier reference for food points and recipes. The comments from others are very encouraging . We have bragged about WW to everyone we know, also explain the app. Yep I’d saw we love it!

Wish for more social connection

Overall it’s a great, user-friendly app. I would love to be able to track along with my family/friends also on WW to share recipes and be accountable. I like the discover users aspect, but if it could be more localized I think it would be great.

TroubleSnow1

I don’t eat anything or buy anything without checking the points. When they first started labeling foods I thought how does it get any better than this. Well WW made it hundreds of time better with this app. Thank you soooo much!!!

Wonderful App

I really love the way WW app helps me keep track of what I’m doing towards healthier living. It works great every time, it’s really easy to use, and helps me not only keep track of what I eat but everything else that contributes to a healthier and more satisfying life.

Easy to use

The WW app is easy to use. The app includes many features to encourage healthy choices such as food points, fit points, chances to win prices, and connection with other members. This program is worth it!

I like the App...

I do like the app.’ But I wish the recipe builder would be easier to use. One wrong click and you lose everything you’ll accomplished to write on your recipe. Also the connect, I never find my friends and or group mates.

This app works!!

My favorite part of the app is the barcode scanner. I use it when I’m grocery shopping. The daily tracking of food and activity keeps me going and now that I’ve reached my goal I continue to use the app to maintain my weight. WW for life!

Makes losing weight easy!!

I love this app. It makes it easy to track the food you eat and stay within your budget everyday. I couldn’t do as well as I’m doing with my weight loss without this app or the WW program.

Technically challenged

Even though I'm technically challenged I picked up on it after a couple of days and within 2 weeks I pretty much had it figured out. I love having the live chat wth trained staff to ask questions whether easy or hard.

Update to add extra points into daily points

Love the app BUT would love to see my extra exercise points added into my daily points. Currently when I record my food it appears that I have exceeded my daily points.

Thanks

WW Not always there for you

It’s a great ap. You can track everything easily until you can. I have to restart it often. I also have to uninstall and reinstall at least once ever couple weeks.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Easy to navigate

I’m not the most experienced web site user. Nevertheless I find the site easy. The must have had people like me try it out, unlike many others. I especially like and use the barcode portion.

This app is great!

I have had such great success with this WW and this app! It's so easy to track your foods and find new foods. It allows you to get the exact portion so you only have to record the portion you ate/will eat and the points accordingly! Don't know how I lived without it!!

App keeps me focused

I am continually checking foods points and find this very helpful. I’m making food choices instead of just reaching for what’s available. I love using the app. I may not always stay at 23 points but that’s my own fault.

WW App Feedback

I love the WW app for many reasons, specifically the scan ability. The only thing missing for me is the ability to track daily servings of fruits, veggies and water intake. Since it’s a wellness app this should be included, plus rewards for meeting daily amounts.

Daily Calorie Total

I wish the daily totals would include total calories consumed. I know this program is based on the daily point system, but it would also be nice to know how many calories have been consumed for the day.

Reliable and easy to use for on the go

The WW app gives you all you need to succeed. Easily track or scan your foods, look up recipes or point value while shopping, and ask a coach or your community a question. Love!

Great app for the phone or iPad

Having it available to scan products, enter your food points or activity points -- or just check on restaurant meal point values -- is a wonderful thing! It's so easy to use -- and I'm an "old". 🤣

Download it now!

So many features & easy to use!

Love this app! Most of the foods are already in the database & it is very user friendly. You can track practically everything- only wish I could track my water as well.

Very handy to always have with you

Great that’s it’s right here on my phone. Very convenient to scan the barcode of items in the store. Sometimes it doesnt respond but my guess is that’s based on the internet connection it has.

An improvement

It would be a tremendous improvement to automatically calculate the calorie totals for a day like the carb manager app does.. but I do points! And look at calories too which I have to manually calculate! And, I’m ever so thankful I can do it without a device...🤣 But, auto on your app would be a time saver... please🙏🏻

So much easier

I’ve been doing weight watchers for most of my adult life. This is the easiest so far to use. There are a lot more free foods which are selected to help you learn to choose healthier foods. At the same time there are points to use on other foods.

Great tool!

I love this app. It makes it easy to track my points, look for delicious and nutritious recipes and chat with others who share my challenges and goals. Using this tool has helped me change my mindset about how I approach weight loss.

App is great for those on the go

I like the app for the convenience it's quick and simple. I do wish that you could just stay on the restaurant also instead of deselecting. I would definitely recommend this app.

Love the new WW app! 💗

It’s 25 down for me since February, and almost 40 down for my husband since March. And we are never hungry! On top of that, we can have splurges!

Learning how to eat healthy and plan to continue this for the rest of our lives!

Thank you Weight Watchers!

Boring App

Logging in food and exercise became a chore. Wish this app was more interactive and fun. Can you incorporate some fun avatars to show the difference when your body starts transforming. Maybe add a ‘your looking good today’ or other motivational messages. I wanna lose weight but have fun doing it too. It’s too expensive of a program if it’s not motivating me to keep going.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Accountability

This program WORKS! Teaches accountability for meals & activity. The Connect feature is so positive & empowering; being able to share and read other people’s success & struggle to know you’re not alone in this journey is refreshing.

So much improvement!

Years ago I did WW, lost the weight and was happy with the program....now.... WOW! It’s so easy to track foods! I scan at the super market and think grocery shopping is actually fun!

If only WW would invent the app to put away the groceries once I get home!!!! Lol

WW app

The app helps you to stay on plan so much better. I do wish it was easier to search within connect and that the app wouldn’t reset when you are searching around for things/recipes/etc in connect. Also, it does freeze fairly often.

Great for tracking & social support

I love this app. I can find SOOO many foods whether grocery items or restaurant items when I’m tracking my intake. And the access to WW Connect for inspiration and support is fantastic. Every once in a while there’s some lag when I’m searching for foods. Otherwise, it’d be 5 stars.

Recipes

Please make it possible to take a recipe and put in our own folder so we can alter it to our needs. I am lactose intolerant and don’t do a lot of recipes because it becomes time consuming to enter the whole recipe so I can illuminate dairy products

WW Review

Of all the weight loss programs, WW gives you the best resources and tools to both educate you and help you manage a successful weight loss program that best fits your lifestyle. I find their app very helpful and invaluable in keeping me in track towards my personal goal.

Mobile WW

Tracking feature is a key to success! I have used it for over a year and continue to track daily. I like to enter my own recipes to calculate points. Such good resources. I’m so thankful for everything this app has given me.

Love the App!

I have been a WW member since 1983; my greatest successes have been in the past year, & I credit the app! Finding foods, recipes, & support has never been easier. Tracking is a dream, the support articles that show up are easy to link to.

Losing weight made simple!

The WW app is making my weight loss journey much simpler! It is so convenient and easy to use! Also you are equipped with support through the “chat” option. I love seeing all the pictures of happy faces bc of reaching their goals.

WW is awesome!

This app makes following the WW plan so much easier. I love the barcode scanner function, and the recipe builder makes calculating meals a breeze! The only thing I wish it had was a better search feature to weed out the number of options when searching for a specific food.

Great app! Wouldn’t have success without it!

This is a great tool to keep my weight loss journey on track. I’m in the habit of updating it daily and am motivated by the fit points. It’s also nice to look up restaurants to stay within my daily points.

I love this so!

This app makes it so easy to use and stick to program! I love the scanner! Anyone interested in a sensible weight loss program, this makes it so easy. I’ve made my goal of 20lbs and have kept it for 2 months! Did I mention “So easy!”?

Love the app

I love being able to scan & track all foods including restaurant foods with ease. I also love connect, it’s inspirational to see the journey of other members both good days and bad days, I love tracking my weight and activities as well, I just love it!!

Great Motivator using this app

Just love this app so easy to use really helps with the shopping abut slows me down up bit.

Although I can save my frequent meals I wish it saved my individual foods somewhere am I missing something?

Great motivation by using this app

WW points tracker

Easy to use, navigate and track.

Learns your preferences quickly.

It's the main reason for the success stories. Makes you think about what you throw down the gullet, and help you make healthier choices.

Will use this app for life.

Easy to track

This app is easy to use, fast and has a pretty complete food data base. I use the scanner when shopping to help determine if what I’m looking at is worth the points value. It’s a great tool to help keep my focused every day.

So easy!!

This has been a super easy app to use! Now don't get me wrong, losing weight is still hard, but this has definitely been the most sustainable and easiest way I’ve tried to lose weight! Thirteen pounds so far and counting!!

Pretty good

I wish there was a way to remove the coaches that we don’t use anymore. I wish there was a little bit more flexibility in the app. But in general it’s responsible for me losing 80 pounds so it’s hard to argue with that. I also enjoy connect.

Great App!!

Love this app overall! Throughout my journey I did notice some discrepancies in certain scanned foods and some of the restaurant choice items. Finally, I expected that when I achieved my goal, there would be some sort of “win” or congrats as the app is used to track EVERYTHING; my Fitbit app did the congratulating.

Accountability at its finest

This app makes it very easy to stay accountable while following WW. Between the recipes, guided fitness, ability to scan products, syncing with my fitness tracker, and ability to track all sorts of foods, this app cannot be beat.

More depth in filtering results (not photo filters!)

Would like to be able to apply a hashtag filter while in a search of a particular Connector’s posts please. Also to find posts by date ranges instead of having to scroll for an hour. Or SOME way to get to older posts more quickly.

Thank you for listening! 😘jpatter21

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

”AS LONG AS I KEEP UP WITH MY POINTS!”

The Weight Watchers app is GREAT! I’m sometimes the problem. I’ve gotten so use to technology doing almost everything for me, I want the app to automatically enter my points! Tech. Is making me tooooo lazy! Outside of that, I’m enjoying this app and my Weight Watchers Meetings too! Freddie

Thank you for sharing your thoughts on our app, Freddie! We're delighted to hear you are liking the app and our Meetings. We are wishing you the best success on your continued journey.

-Weight Watchers Customer Care-

WW App

I love the App.

I am Lifetime member of WW. I am trying to get back to my goal weight and this app keeps me on track.

Also, found out at a meeting when you reach your goal weight and as long as you weigh in once a month you may keep this great app on your phone.

Perfect

The app works perfectly. Takes a little bit to get used to but the learning curve is small. I’ve lost about 20 pounds in four weeks. Just keeping track of what I fill my face with really helps keep me in check.

Badge would be nice !!!

I would give 5 stars if it had a “badge” so I could see how many points I have left with a just a quick glance at your app instead of having to go in it to see!! Thanks for your consideration!

Love Hate Relationship

I truly do love this application but there are some things that are very frustrating and hard to navigate such as seeing the notifications in the top left corner and not figuring out how to get to them. I’m sure it all comes with practice and or a app workshop but I’m just not there yet.

A Big Part of My Success

Without this app, I don’t think I would be as successful at tracking my meals—it has made a huge difference. Great resources, recipes and guidance all in one place and always within reach on my phone. I couldn’t be happier!

Can’t live without this app

I love the app went out to lunch without my phone I look at calorie and picked the best choices when I got hope and tracked it use my whole day of points in lunch every time I think I good I track and I learn again

WW has my back

I love this app but wish there was an option to print out everything you track say in a particular week or month. If you had some really good weeks, you go review the summary and attempt to make the same food and activity choices.

So much better-lifesaver

I’ve been using this new app for three weeks now. So amazing it seems as if every food in the universe is here restaurants fast food and of course the great choices that I’m now making. Thanks weight watchers and developer

Allows me to focus on what’s important.

I’m a very structured personality and the WW app allows me to keep focus on my daily nutrition without losing control. I’ve counted calories in the past and find WW points much more real. I’m a lifetime member and track every day to stay that way.

So easy to stay focused

I loved that I can track food immediately and search recipes in a snap. I also use it frequently while I’m grocery shopping so that I can stay on the plan. It connects me to others embracing this lifestyle change and as cheesy as it may seem, I love the little badges whenever you accomplish something for the first time.

Love the app...

Such a key to success for me in my

Journey... to be able to access info that you need within seconds is key to making a good choice or bad..

I am looking forward to more restaurants being in the app.. keep up the great work WW.. love freestyle by the way...😊

LOVE THE APP!

I have tried many different ways to track the food(s) I eat during the day, I may get the first few days down, but, eventually get to busy and then cannot remember what I have eaten and how many calories, fat, protein, etc. This app does it ALL!! Love it!!

Solid app just missing a few things

Enjoying the WW app; however after coming from MyFitnessPal I miss being able to track inches lost not just weight. I also wish there was a multi-add option for tracking food. LOVE the social aspect of the app and the resources for recipes!

Good app but too basic

Good start by WW with this social media app for members only. It is basic though and lacks so many features that we rake for granted in other applications. No spreading or magnification, no way to save anything, no ability to talk one on one w any member. I use it because I am a WW member, but there are many other weight loss/ fitness apps that are so much better.

We appreciate you taking the time to share your feedback with us. We will be happy to pass along your experiences with our Weight Watchers mobile app to the appropriate individuals for review and consideration. Thanks again for reaching out! Best wishes to you on your journey.

Great app but.......

The app works great but if I create a recipe my family can’t see it. It was able to be seen in the past, also give the ability to sort recipes bu point value in either ascending or descending order. The rest of the app is great.

WW is best weight loss assistance program

The point system is so helpful in guiding portion control daily. I lost 20 pounds in 10 weeks and I feel great. I ate my food but managed the portions with the point system guide. If you want to lose weight- this is the program.

#WWapplove

I absolutely love the ease of this app!! Makes something that does not come easy to me, planning and tracking my food, so simple!! The recipes are also a great feature. Literally takes the guess work out of it all!!! Thank you!!!!

Good but could be better

With WW being such a big company for so long, I think the database should be at least as big as MyFitnessPal. But it’s easy to use and for that Zi give it 4 stars. Make it easier to look at weight history, etc.

Love the scanner tool

I really like the barcode scanning tool because it makes shopping easier. I can check the point value of foods before I buy them. Plus it makes logging food easier as well.

WiFi?!?!

The app is beautiful and works well normally, normally being the operative word. The past 2 days the app has not let me open, login, and update unless I’m on a WiFi network! Basically if I’m out and about I can’t log my food. Maybe it’s something going on with the new apple update? Help!

App

Love the scan feature. Wish I could search previously scanned items instead of scrolling through all the items. I don't always remember the name used when scanned.

Good App but could be great

I would love to see features that would be able to help you save and rate recipes so you could see what you’ve made at a later time and if you liked the recipes. It would also be awesome if you could add the ingredients for a recipe to a shopping list like in Yummly.

Great way to keep track.

Simple. Straight forward. Been on it three weeks and it doesn’t take to much time to enter your log. Can see trends. Make your own recipes. And if you eat the same meals easy reliving it the next day.

Not ready for Freestye program

This app was so awful that I stopped using it, and my weight suffered. Now I'm back and it is much improved. Still, when I try a recipe from the new freestyle recipe booklet given out at the meeting, the app does not list it. So, lots of 'quick adds' needed. When they update the WW program, they need to make sure the app is ready!!

Great app but...

Love the convenience of the app when preparing my own meals. The 0 point foods make it so much easier to eat healthy but to also have a "treat" som days. When dining out, sometimes the foods aren't listed and it's hard to know point values. I also

“Oops. Something went wrong”

Several days in a row now at different times during the day I’ve encountered an error: “oops, something went wrong”

It prevents any tracking for food and activity or searching for any points values.

Not sure exactly what went wrong but it seems the recent update to fix bugs may have inadvertently caused this one (I don’t remember having this problem a week ago).

Good but could be even better

I love the recipe section. I wish I could add pictures to it though. There is always a red dot on the Journey option at the bottom even if I’ve red all of my messages. Also I wish I could like specific comments or reply to a specific comment.

AMAZING ON IPAD/IPHONE

App works great on both devices. Super easy to use and add up points. I wish they had better log entry of food because sometimes you have to add something similar to the item you’re actually wanting to add. Other than that I love it!

Lifetime member

Having gone to WW off and on for over 20 years I was reluctant to learn yet another program that included the app. But I am very happy to say I LOVE this app. It not only makes tracking my points convenient it tracks my activity and syncs to my Fitbit. I am very pleased.

Almost perfect

App helps keep me on track. The syncing with FitBit still had a few glitches, but overall, it’s great for tracking sleep and activity as well as food. Love the scan feature!

User Friendly

Love 💕the restaurant selection with all the menu choices and the smart points value. I was able to have a delicious meal at the Cheesecake Factory with low points, and enough points to spare to have a little cheesecake. 🍰

Helpful in many ways

Helps us to stay aware. Recipes and a point calculator for your own recipes that you can share with others. Information about restaurant meal points. Exercise videos. A so much more. Love it!

Easy to use

I’ve tried another food app before joining ww . I love this app and the ability to change programs . Everyone is different so you need an easy to use app and program that works for you

Great App!

The new WW app is easy to use and makes tracking food and exercise easier than ever! Love that it syncs with my Fitbit and weekly weigh-ins. And it includes so many restaurants making it easy to choose healthier options when eating out!

Lovin’ It!

I don’t think I could be as successful on the new WW program without the app. Easy to track food and plan meals. I can stay within my point range. Also, I love the recipes. Gives new outlook on preparing tried and true recipes.

Very comprehensive

I love how it tracks food - you type in what you ate and the points automatically come up. I love the workouts that I can access anytime! It would be cool if you can add a spot where we can keep track of our inches.

Great App

WW continues to improve to ensure it is relevant and up to date. A holistic approach to self-care, the focus is not just on weight loss but every aspect of our well being. Thank you WW. I love the new challenges to motivate tracking.

Would love to see workout video’s for those of us who use exercise machines, treadmill, bicycle etc.

Don’t like the new “My day” screen

The new my day screen is much worse than the previous one. You have to go to a new window to track foods and each meal list foods for the entire day not that specific meal like it used to so it’s harder to track foods for that particular meal. Please go back to the previous my day view

Weight watchers app

I like having access to recipes and that I can look up point value of any foods including restaurants. It makes tracking very easy. We is definitely the easiest way to diet. So thankful for your app.

Weight Watchers App

The Weight Watchers App is terrific. It is always up to date, informative and easy to maneuver around in. It is because of the quality of the Weight Watchers that I am able to continue to stay on the program. Susan Gerstenmaier, Weight Watchers Member

Love this app!!!

Wow... I had used the first version of the app and it was just ok. This new version is wonderful!!!! I can totally attest that this app has been instrumental to my weight loss. I love the blue dots! Also Connect has been amazing. I love seeing other people on their journeys.

WW is the best !

Whether you want to loose 5 pounds or 50 , the WW team is the one to go with ! You learn portion control, healthy tips and tricks , and veggies and fruits are your friend ! Also with just a little modification you can have anything you want ! This plan is a life style !

Weight Watchers is Easy

I love my weight watchers app. It makes tracking food simple I’ve kept my goal weight for over a year and I absolutely love love love the ease of using it, tracking, finding recipes and sharing it with my friends. .

Success

I needed help! I’ve been holding onto 20 pounds for a long time, years.

WW has shown me how to be accountable for what I put in my mouth. I lost 8 pounds quickly and now slowly more weight is coming off.

I’m grateful for this support and accountability tool.

Perfect for me

I have struggled to find a program that works but is flexible and WW is it! If i have a bad meal or bad day, it’s ok! Move on and start again and I have been successful! If you crave something, have a little bit. I love this app and this program!!

Love the WW app!

So easy to use, love to load recipes, remembers my favorite foods, I can look up restaurants to find points & plan my meals, my journey & connect are Cool! I want to share so much, just need to schedule time to do it. Love, Love, Love the new Wellness Works concept. Respectfully & Finally Life Time Member, SanJuanita R Cantu

WW app

I love WW! It’s been a real life changer for me. Since start WW a over a month ago my blood sugar has been in the normal range, my blood pressure has come down, and I have felt better than I have in years. I love it so much that I convinced my husband to join today.

10 Apps in one

Pretty much the only app I use. The workouts on Fit-On are the best. The family we have with connect, priceless, the recipes, the meditation and the sleep tracking have given me my life back. Wellness Ways is what the app does for me.

Down 60!! ?? Me?

I am enjoying life again, thank you WW 💜 never in my wildest dreams did I picture myself at this size. Let alone we’re I’m headed. High school size, maybe? I have no timeline, just enjoying the journey.

Thank you again for the App., it is the best!!

WW wins again!

I met my goal weight 20 years ago. Pounds crept back and with the encouragement of a friend/coworker I signed up again. Tracking and planning is so easy with the app! The barcode scanner and recipes take WW to a whole new level. Meals are easy, nutritious and delicious! WW life is awesome!

Upload more accurate information!

I like the app a lot, it keeps me accountable and it’s the only way I’ve been able to lose weight before, but I can’t find a lot of the stuff that I like to eat! Especially from restaurants, knocked a star off for that.

Love the app

I use the app all the time. It even helps me make decisions in the supermarket before I purchase an item. I can plan meals in advance. I always track everything, even zero food just for accountability. Love connect, too. So inspirational.

Great Tool to keep track

Makes tracking and finding points values easier. It syncs with my health app to track steps as well. The scan feature makes grocery shopping a breeze.

Super easy to use

The app makes it very easy to track food occasionally you have to enter your own food but it’s a great reminder of how you were doing each day to keep you on track

Thorough, intuitive

Deep support for the WW health, wellness and weight loss program. So much information. Pick and choose what you need to support your individual journey. I don’t think it’s possible to use it all. How many hours are there in the day?

App is useful tool

I’m not great with technology. This app is user friendly. My only problem is it doesn’t go from breakfast to lunch on tracking. Just adds everything to breakfast. It still adds the points correctly for the day, so not a huge problem.

WW wellness is an overall approach to your best health

I love the app it’s so helpful with ideas on recipes. New things added all the time. The ability to join other coaches virtual meetings helpful too. The added exercise video helped with starting new routines.

Real food

So I say I everyone who needs to lose weight should go on this program. This is real food not pre-made that packaged junk because when you go off that food you gain your weight back.

Keeps me on track

I have no excuse to accidentally eat high point foods and claim I didn’t know. The app keeps me in charge! Love the water tracking too!! The app has exercise, meditation and sleep help too. It keeps getting better and better.

Solid App

The application is solid and database behind it is great. Needs more summary type reporting like trending points over time, by meal, etc. Also would be helpful to a function to give daily nutritional intake info like calories, carbs, etc.

Great way to track!

This app is so helpful, everything from the recipes and member forum to the actual trackers for food and activity give you everything you need to successfully lose weight and be healthier.

So useful

Suggestion--Have home buttons that are at bottom of screen remain on every screen, so user doesn't have to keep pressing back and back and bsack multiple times to return home.

Member since 6/18.

I appreciate the fast implementation of Zoom. It’s better than discontinuing meetings. As good as they are, I really look forward to the social interaction with my studio group eac week when we meet. A lot of that interaction is spontaneous. Bravo to WW for your fast reaction to the crisis.

What’s App WW

I really like this app. It is helping me control what healthy food I eat.

I like the activities part. I never realized how much I work out each week. I just increased from four miles per day to 8 on the stationary bike. I think I can set ten miles as my next goal.

I am learning how to do power walking sprints and climbing stairs.

Good job on the app WW. This is a lifesaver.

I have made real progress on my weight loss journey.

I like the new fit work outs. I figured out how to modify jumping jacks since, I am not allowed to jump with my knee implant. Thanks

Learning to lose

This application has been very helpful in my attempt to lose weight. It keeps me honest with that attempt and gives me options on how to move through my weight loss journey.

WW all the way

The WW app is very friendly oriented. It helps you accomplish all your goals. The WW app it’s just not any app. This app helps everybody who is trying to accomplish the same thing as you. To live a better healthier lifestyle. It’s not just to lose weight, anybody can do that.

Love the new app!

As a long term (5 years, on and off) WW online member, I love this app! It makes it so simple to track my points throughout the day. It continues to update with new whole-person health feature (like sleep!!) that make it so easy to be successful on WW.

Good for on the go

Good program for tracking on the go and keeping you honest. I just wish there was more restaurant info especially for Asian cuisine. I also wish there were more recipes available on the app.

Lots of Great Information to support you

I absolutely love the app. I can track my food and activities. I can connect with other members. I can locate recipes that are delicious and healthy. I can connect with Coaches. I can do all that I need to reach my goal.

Very Helpful

This app helps in keeping you on track. If you track your points you will lose weight. The whole program encourages you to make the lifestyle changes needed to sustain weight loss.

Simply LOVE the Weight Watchers App!!

So user friendly and keeps me accountable. Love the fact you can earn points of which I just ordered the WW cookbook free with points. I will definitely stay with WW as I’ve lost 25 lbs. since Christmas and doesn’t feel like work with the WW app!!!

Track and more

I am happy with all the data that can be tracked to get a view on where I am headed with help along the way. Sleep, water, diet, activity, community, counseling, recipes, meditation-all are huge in making the turn around.

Love the app and WW

I know that the program works and it’s not hard. It takes a little bit of commitment on my part and I am not there right now. I hope to get back with it again and get back to a better eating routine

WW+

Keeps me motivated, track and easy to maneuver , but I would like if we can find things that are home made. I’m Spanish and though you do have some Spanish food, the majority of Spanish people makes there own meals from scratch.

This is how I do it!

By tracking what I eat each day, I am able to plan ahead. When I have a special event, I make smart choices leading up to it and the following day. It works! I have lost 50 lbs and am soon to earn lifetime status.

Love This App!

My weight has gone up and down for years with more ups than downs! The helps me track what I’m putting into my body and rewards me when I exercise. My target weight is 200lbs. I’m down 20lbs and at my lowest weight in 15 years.

BEST PROGRAM!

I absolutely am thriving on WW....this app and program keep me in check and it’s actually so easy!!! I have tried so many other ways and none are sustainable...until now! I am working toward a lifetime member and won’t stop until I get there!

Path to a stronger me

Thank you for making this easy. I’m feeling better than I have for a long time. The app is easy to use, helps me to make small changes that create a better lifestyle for me and my entire family.

Love it

Joined WW in January 2020 after trying “on my own”. The app is what makes it for me. The point system is awesome, could use some more points added for different items, but overall very good. I treat it like a game and try to be in “blue”. Down. Nearly 20 pounds!

Facilitates consistent tracking

I have been a lifetime member since 1979. Constantly looking up and often guessing at point values contributed to going off program.

I’m not a fifth grader but even I can use this app and find tracking a snap.

Love the WW app

It is sooo user-friendly and the bar scanner makes it super easy to decide what to buy in the grocery store! Also, being able to create all my recipes on the app and have it automatically assign points is amazing!

I love this app :)

I love all the information offered, it really helps me make better choices. The recipes are very helpful and the restaurant information is the best. All of these tools help me make not just better but informed choices. Thank you!

The app kind of stinks

I have a really have a hard time using this app. None of the information is presented in a clear, concise way. Everything is all over the place, and it’s hard to find what you need. I also wish the recipes had a comment/rating system, some of them are wrong, and the dishes don’t come out correctly, and there is no way to warn others. Pleaseeee fix this.

WW app

Since I have gotten used to using this app on my phone, I am finding it to be very useful. I especially enjoy using the scanner when I am doing my grocery shopping. It helps me determine whether I really want an item or not!

Love App. With One Exception

The only thing I miss is where the app shows the grand total of steps taken for the week.

It’s nice for us folks that have a weekly goal instead of a daily goal. Please change this back! Otherwise it’s great!

Thank you.

Weight watchers app

I like the app, use it every day to track all my food and activities. I also use the contacts. I’m not as good at sharing but I like to comment on others who share. I’ve always been good at that. 😊

Has Gotten better but could still use some work...

I have been using this app for some time. I have also used numerous other apps in the interim which have some options that WW should implement.

Overall I think the app has its pluses but would love to see some simple tweaks for iOS:

1. Ability to copy multiple foods from other days... i.e. be able to “select” various foods from previous days to paste to new days (I eat a lot of the same ingredients but not always in the same meals or cooked same way)

2. A multi-delete option vs. One by one

3. A way to input custom servings

4. A way to also “type in” the serving value

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

My Journey To A Healthy Life !!!

WW and this app have helped me loose over 70 lbs !!! Its use has also helped me form a game plan that has lead me to get rid of four different health issues and over 13 pills a day that I had to take because of these four health issues !!!

Please fix - app keeps kicking me out - never used to do that

I keep having to sign in which is annoying. This has been happening for the past few weeks. Everything on my phone is updated. Also please add more vegan recipes. That would be great.

Fantastic!!

Wow , this app is very easy to use and has been instrumental in my weight loss journey. Tracking my food and active helps me plan, whether eating at home or going out. I’m able to connect with others/ even WW staff.

The app is very helpful.

Activity tab not working

Would be a great app except I can’t see anything at all on my activity tab - it’s completely blank no matter what I add to it. Activity tracked on the app syncs to the website but you can’t see it in the app and I can’t see my weekly fit points earned anywhere. I have tried deleting the app and re-downloading, signing out and back in, but nothing works. iPhone 11.

So sorry fo the difficulties. Please try visiting https://www.weightwatchers.com/us/ on a web browser, log in, and thne go to your activity settings and set an activity goal. Even if you already have, re enter it or a new number. Then unstall and reinstall your hope. This should do the trick. If not, please email us with your phone make and model at ResolutionSupport@ww.com.

Easy, I like the constant updates to make it more efficient

I like the new exercise options, water addition and the support given these hard times we’re all going through!! Thanks

User friendly!

I love all the references at my fingertips with this ap. So easy to make food choices and know where I am with my point allowance at any given time. The bar coding option makes shopping a breeze!

Great app

Being able to track, scan items and follow others on connect are just a few ways that this app has helped me become successful on my weight loss journey. So wonderfully helpful.

WW App

Such a great tool on the road to success with WW. Helps to keep myself accountable with honest tracking of food intake points and fitness points.

It’s an overall great motivator with the scanner, Aptiv, Head Space and Connect.

Would not have succeeded thus far on my journey without it.

Great App

I use this app all day, every day to track my meals and exercise activities. Being able to scan foods at the grocery store before buying helps me to make better choices. The restaurant portion of the app is a definite plus.

Heinous

I cannot spell out my goal, doesn’t like the words gastric bypass. Cannot log in partial servings. I add 1 oz of Gatorade to my unsweetened tea for flavor. I can only log 20:oz for 8 points!!!!! Cannot sync with my Samsung health on my phone which I log 2 mi a day on. Cannot log swimming. Cannot enter recipe. I go to ‘how to use the app’ and you have to go to one of three zoom classes. JUST GIVE ME INSTRUCTIONS!!!!!!!!!!!! I have already lost 7:lbs on another program. This one will kill me before I get started!!!!!!??

This app is what you hope apps will be.

Thanks! The app is what keeps me on program. It is intuitive and useful. It helps me to be well rounded and organized in my healthy lifestyle choices. It even lets me explore new areas of interest! Kudos to the designer.

❤️❤️❤️

This app makes keeping track of your points easy! They should really move the restaurant options it another spot. It should really be in the same spot where you log your food.

Best Decision in my Life!

This App has changed my life! I’ve struggled with my weight my entire life, and this program is the only one that works. It teaches you how to create & maintain healthy eating habits. Weight loss just happens to be a pretty freaking awesome side effect of eating a healthy balanced diet. 😃

Ez Peezy

Been on it now for 6 weeks. Nothing too hard to figure out. I do wish there was more of a journal feature. On the day I weigh I can express my feelings but on other days sometimes I want to jot down a few words too.

What is a serving?

Sometimes I search for a food, find it and then know what the smart points are for a serving. But it doesn’t say what a serving is. If I’ve scanned a packaged food then I can find the serving size. Without it, I can’t. Love my app - it helped me reach lifetime!

The best weight app out there

There are free apps out there, and I've used them, there are other paid ones, I've used some of those as well. This is the inly one that has helped me eat healthily and lose weight. The recipes are excellent.

4.5 stars

Good app, functional and easy to use. Doesn’t count or track in any measurement other than points (macros, etc). Search memory isn’t great, like when I search for something I searched recently or use commonly it doesn’t come up on the top.

Great program and community tho :)

Decent App, but Defaults to Breakfast

Why does the app continually move my food, from lunch or dinner, to breakfast? I click to track lunch but have to back out of lunch, go to breakfast, and move. It’s a pain to move as it should automatically go where I place it.

Bravo! And thanks!

This app is so easy to use I wouldn’t be able to manage this journey without it and I am elderly and not Tec savvy but this is a breeze thank you! thank you! thank you! And you are always updating it and making better Bravo!!!

Keeps me on track

I’ve been a life member for a long time and I still use this tool consistently to keep on track. I love the new feature of work out videos. I can have activity any time right at home.

It works

My Hubbs and I are both using the app with WW and it works great for both of us. I use it on my iPad and iPhone. We are both down over 30lbs in about 3 months. We have had no problems tracking our food at all.

Hate the new app

The new app doesn’t include the list of favorites. Now you have to type in everything. Making things harder for people is not going to make them more successful. In fact, it will probably make them less successful. There are a lot of older people who are on WW. They have enough problems trying use their iPhones, now you’re adding a step which will make this even more complicated. Please add the favorites list back!!!

Keeps me Honest

I have been a WW member since the days of “You bite it, you write it.” Looking back , I can’t believe we use to carry 2 books around . One with food point values, and one to write down what one was eating. Hence why I love the app. Easy , efficient, connective , and FUN!!

Just OK terrible search function

I am trying to use the app, but I’ve never had such a bad experience with searching. When I entire a food to track, it never pulls up that food! I tried “cucumber” yesterday and gave up after scrolling through fifty entries, none of which were related to cucumbers. Why is it so hard?

Weight Chart moved

I don’t like have my weight chart under Profile. I’d rather have it back where it was. Seems to take extra key touches to get to it as well. Otherwise, I like the app and much better than it used to be.

Weight Watchers

I think weight watchers is a great program, for me but I have had difficulty loosing weight with it’s new program lately, and the old program that weight watchers had before freestyle worked better for me.

WW app really makes the difference!

Tracking daily on the app is what really makes WW weight lose a success. It’s easy and portable. Only suggestion is that the food library is extremely limited. My fitness pal app has many more foods and restaurant data. Hoping that WW food library can become more expansive and inclusive of lots more additional foods and menus.

WW App

I have been a WW member several times throughout the years. This time around is so different because of the app! I am heading in the right direction because the app keeps me motivated and on track! Being ‘connect’ed to other members is key to success!

App problem

I hope that meetings will be

able to start again soon. I haven’t been able to figure out the app for meetings. I have been using the food log hoping to stay the same.

Clara B

I love the app. I did WW long ago when it was on paper. With the world crazy right now, it has been wonderful to have everything available at my fingertips! It has made it easier to stay on track on my journey.

👍 wow app

I love the app ... since I am constantly on my phone or iPad, having the app readily available helps me to stay focused to track meals, food, exercise, water etc., which makes my weight loss easy to manage & stay on track ... thank you WW ❤️👏

Changed my life!

I can’t really say Thank you enough to WW for this app and program. I’m a better version of myself now and even though I’ve reached my initial goal, I keep going because it’s so easy to follow and stay on track.

Love the new water tracker!

Thank you, thank you, thank you! I don’t get thirsty so this is a great way to motivate me to drink more water.

Had a lot of butternut squash from BJ’s and needed ideas on how to use. Found the Turkey/Butternut recipe and voila! Dinner!

Thank you for making this process so easy and fun!

Best Weight loosing/gaining app ever!

I love this app, it helps me loose a lot of weight but still keeps me healthy. It’s so simple too, all you do is track your points of what you eat. I lost 45 pounds since i started using this app. And i’m still happy and healthy. Best app guaranteed.

An excellent resource at your fingertips

Bright, colorful, easy to use and relentlessly positive. Plenty of useful tools, from the daily trackers to recipe builder to support groups. I’m always finding something new when I take the time to explore the app. Well done!

WW

The only improvement I would add is the ability to print the recipes. I find it very difficult to read the tiny print and to follow as the iPhone keeps turning off Otherwise I find everything I need.

Luv tracking

I’m really trying to track everyday. I really wish there was a place to track my water bc I have a hard time getting my water in but I feel it would really help if I could track it

Easy to use keeps me on track

Love the app! Started WW when you had to track with paper and calculator 😂. This is so much easier to use. It’s easy and keeps me on my track and what I eat. Grocery shopping easier to scan.

So easy to stay on track!

I love how this app makes it easy to track my eating throughout the day!

I wish the activity section would have more options without a fitness tracker/watch. And I also wish it had a way to private message other WW users who we follow.

WW is my fave app!

It’s so easy to track my food, build recipes and search for healthy restaurant menu items. Connecting with a coach or another WW member is easy and encouraging. The program is awesome! Would recommend to anyone seeking a well rounded approach to a balanced and healthy lifestyle.

App is very good. Wish it had a few more foods

Many times the foods I want to add aren’t saved in the app and I end up picking something reasonably close (but too many of the choices have cheese which I’m avoiding). Probably close enough for trends but hope it keeps getting better.

Back again

I have used this app in the past a year or so ago. I have to say that I love the improvements to the barcode reader it is so so ok so much faster at reading the barcodes. Right on WW thanks for the app it makes loosing weight easier

WW app

I had problems with the app. But it may just be a beginner thing. I have no problem using my computer. For sone reason it is easier.

Will keep working with the app.

Now that I have used the app awhile, I love it. So easy. Just a matter of time.

Love WW

This app is easy to use. I love the bar scanner option for foods. The option to change a portion size into ounces, cups, tablespoons, etc is super helpful too. It allows you to be very exact in your portions and counting. It really helped me lose weight and be accountable!

Life time

I just love WW app. I have been faithful for 8 months lost 68 pounds and down from size 18 to size 6!. Would recommend to everyone.

The only problem I have is I reached my goal weight 5.5 weeks ago and haven’t received my voucher for life time😢

WW app - LOVE!

This app has been a game-changer for me - we’ll, the whole program has, actually. But the app is like my “silent accountability buddy” - I know I have to report to it and it keeps me honest and on track. Don’t think I would have as much success without it!

The best of the best out there

Thank you weight watchers for making it so simple and easy with the app to follow the online program!!!!

I love it because it works! - this was my review a few months ago - now 52 pounds less - hahaha - I love you guys - you are the best!!!!!!

Best coach ever....

Colleen is the BEST coach one could ask for. My husband and I are so happy we went to the Woodinville WW meeting. Although we love the people from our Snohomish meeting. We just couldn’t make it work for us. So Colleen asked us to come to Woodinville. Love it! A new beginning for us. Thank you.

Helpful app.

Helpful app. Makes me mindful of what I eat. I know that if I really stay w/in my allotted points, I’ll lose more weight & faster. Even when I go over my points, I still lose weight (just slowly). I do wish more food choices would pop up when I try to log my food.

Great lifestyle tool!

The WW app makes changing to a healthy lifestyle so much easier. Keeping track of points on anything from store brand purchases to recipients to restaurant dining. It’s also a community of folks supporting each other in their quest for healthy living.

Awesome

Overall this app is great. It makes it easy to plan your day and find out if something offered can be part of the plan. I love being able to scan items in the grocery store.

Aww turning newbie

I’ve returned to WW, digital this time, holding myself accountable to my digital partner, my daughter. Right now I’m loving the changes from my last go round 6 years ago. I’m excited to see how the sync with my FitBit works . So far I’m feeling a bit like a Luddite, but if I can figure it out, I’ll put that fifth star on.

Super easy to track my foods.

Love how easy it is to use barcodes. Would like more items to have per piece or small qty such as tablespoons for those times I want just a taste of something that is a high point value as a whole.

Awesome app!

I have tried several different healthy lifestyle apps and Weight Watchers has been very successful for me. I’ve lost 20# with this app as well as feeling better with my general health. I also exercise low impact 4-5 days a week. Thank you Weight Watchers!

At Last

I’ve belonged to WW for over a decade, on and off. I was underwhelmed by the earlier versions of a phone app to support the program. This latest is easy and a joy to use. And I do use it. Meetings still provide human support, which I find helpful.

Makes life much easier

I wouldn't be tracking without it. Very handy indeed. I think activities should be easier to find and would like to have recipe builder added but I love most other things about it.

Wow App

The app is wonderful and definitely an eye-opener for me in terms of the points things really are! No I wish I hadn’t put off so long in getting it but I have it now and it is really helping me check my foods the right way and more accurately too

Love, but...

Just an idea, I wish the recipes could be organized better without the same ones popping up that I already dismissed Also I wish I could save articles. I read an awesome one and now I can’t find it.

Weight tracking

This app is great! It helps me keep track of what I eat and keeps me on track for my dietary goals. Would not have been able to lose the weight and keep it off without this app. Thank you.

Motivation and “Owning It” at my Fingertips

We always have our phone close by, just like food! Makes it easier to pick up the phone to track the food BEFORE just gobbling the food. If I choose to eat it, I’m mindfully eating.

Weight Watchers review

WW is easy to use and I like how it gets you back on track eating healthy. You think twice about eating something when you see the points. Love the Zero points for when you didn’t do so well.

I love the WW app

The app works pretty well and I really like the ability to scan products for their point value. I sometime have trouble finding food with a name search even though I can find it with a scan.

Buy app

I love the app. I lost all the weight I wanted (16 lbs) but did it on my own - no check ins - no counseling. Because of that I cannot be a lifetime member with no monthly charge for the app. In occasions like mine, I wish we could purchase the app instead of just incurring an ongoing charge.

Points

This app keeps me on point with my points! Weekends are hard to track because we eat out at least twice. This app has so many restaurants that I can easily see before I order what I can “afford”.

General Search Capability

I love this app, but it REALLY NEEDS a general search capability! If I’m out and about and find something that interests me and I want to look at it in greater depth later, I can seldom find it. For example, I saw a Plank Challenge and wanted to follow up, but when I went to find it the next day it was gone ☹️

Needs better device syncing

App is great but as of the last couple weeks it’s absolutely horrible for syncing with Fitbit. Both apps are current and up to date software wise, I’ve tried disconnecting, reconnecting, everything I can think of. It’s hard to enjoy the app when my points aren’t accurate because none of my exercises are logged. I’ve followed all tips on WW with no luck.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

WW app

I absolutely love the app! It makes it so easy and convenient to keep track of your daily food log. The scanner is easy to use and because you can scan almost every food, you are more likely to use it! Love it!

PHENOMENAL!

This app has changed my life. It’s simple and easy to use. I needed accountability on my weight loss journey and it has provided exactly that. Even after I reach my goal, I plan/expect to continue to use the app to ensure I maintain a healthy weight. Highly recommended!

Life changing

This app is very helpful and user friendly. The only thing I wish was for restaurants they would show points for a burger without the bun or either show the points per buns so the user could subtract the points for the bun.

The App is Amazing!

I love this app - it makes it so easy to follow the WW program. Everything is super simple from tracking food and activity, creating a meal, restaurant information and the scanner makes shopping and decision making beyond easy!!! Loving it!!

Easy to build recipes

I like the build your recipe tool because I can use up some left overs and add on zero point foods . This helps Kees me on track and is budget friendly ( I don’t throw out the pork chop or 1/2 of a steak). I can do a stir fry or make casserole with veggies and some protein!

WW Rocks!

Not your mom or dads weight watchers... this is a smart and easy way to hit your health goals. Scan labels, save your favorite meals, in just minutes a day u can drop the unwanted pounds. And the best part; once u hit your goal it’s easy to maintain because you are not on a “diet”.

App is fantastic

I was on WW back when you had to carry around your plan sheet & a pencil. This App is fantastic!! It’s on my phone so it’s with me all the time and if I track something and don’t eat it I can delete easily no more erasing and making a mess!!!

Suggestion for app

Hi. Love the app— especially the scanner and Connect.

I really wish there was a water tracking component on here. Water is so important! Maybe even getting a reward for tracking and drinking at least 8 cups a day— but the true vital thing is water tracker

Great help

This my first time doing weight watchers. I know I wouldn’t being half as well without the help of the app to track and figure out points. There could be a bit more direction on how to use different aspects though. Quite a bit of trial and error in the beginning.

Daily Diary glitch

When entering food and serving sizes the pull-down/option list prevents me from scrolling up to “Track Food” without changing the serving (item, cups, oz). Therefore I have to carefully scroll up until the “Track Food” is in viewport.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Easy to use. And that barcode scanner!!!!

This is the best version of the WW app. Easy to use, lots of cool features like a private social media stream full of sheer positivity, and a super convenient barcode scanner, which now extends my grocery trips by hours! I’m scanner obsessed.

Satisfied

I use this app more than any other one. I’ve lost 21 pound this year. I’ve found that if I track- I do well. If I don’t track- I flounder. Im slowly learning the rules of eating better. This app and the WW program has been a big part of that.

Ease of use

While I can’t always make it to my meetings I always have the app to stay or get back on track. I love how I can scan a product and accurately count it.

The restaurant information helps making eating decisions easier. The personal stories are encouraging to read and inspire!

Love WW app

I love this app because it’s so easy to use and track your food for the day. It also is so easy to look up how many points it is for individual food. I love that the restaurants are in the search section too. I do wish there was a place to keep track if your water intake.

I love WW

The system is great, it’s no bs, no pseudoscience, no gimmicks just common sense diet and exercise. Health. Support system. It all leads to weight loss, but more than that- a realization of what and how much we put in our bodies and how it’s affecting us. The new app is wonderful, makes tracking fun and easy.

Slowing down.

It seems like the app has slowed down in the last week or more. I get the updates and maybe the last one has added something to slow down the starting of the app.

Not good.

App Keeps Me On Track

The ability to scan a barcode or search for a food product makes it easy for me to track my points. These abilities take the stress out of tracking for my success.

The new app is awesome!

No more having to buy restaurant guides or food guides, it is all on the app. It can sync with activity trackers or you can enter it manually. It has recipes and social groups too. It literally has everything you need on the app.

I love ww

I just think the ww app is fabulous ! It helps me with everything It tracks my food. Keeps me on point. I can get on connect and talk to everyone who has similar problems like I might have or good vibes. I wouldn’t be loosing weight without the app. Thank you ww

Getting used to this

I’ve had the app for a long time but I’ve decided that it was time to start using it! I’m getting used to the features and enjoying them and the information I’m getting.

Five months and 31 pounds lighter! 🙂

Love 💙!

I love how easy the app is to use! The only reason I didn’t give it 5 ⭐️ is that I wish it had a place to track how much water you’ve had to drink. I’m a teacher And it’s notoriously difficult to drink water during the day. Having a place Troy track water intake would encourage me to drink more water!!

Easy to use, bug free

I’ve used the app about a year and haven’t run into any issues. Food searches are easy. It would be nice if there was a process where WW recipes had QR codes so you could make the dish and just scan it into the day.

I’m back

Just restarted the program 3 weeks ago and love the app. It makes everything easier, from tracking to finding foods and their points and don’t get me started on the barcode scan. Love the app!!!

Love it!

Love the app! There are so many things that make it useful on your weight loss or maintaining journey. Continue improvements show that they listen to their customers and work on making the best possible product.

I like it a lot, but.....

It would be great to check off things I’ve eaten like Fitness Pal does. If I change my food at all, I have to search for it again. Or I have to remove items from the list it thinks I eat everyday. It would be nice to check these off and then add it to my day.

Can be frustrating

Sometimes it can be pretty frustrating. I know I have easily deleted or changed something that I tracked and did so very easily. Tonight do you think I could find what I needed to make a change? No. Is it me or was the app updated? In general, it is a very good thing.

Great app

I love the weight watchers app but it would be even better if there were an accessibility for large print. It will be great for me because I'm visually impaired :-) I would also love it if they had the healthy tracks again for water, vitamins etc.

Would be helpful

First week using app. So far working very well, only one feature I would like is the ability to share my recipes with my wife ( who’s also on the program), and vise versa. Is this possible?

WW app

Very easy to use and extremely helpful. The hardest is my own consistency! When I am consistent in using, it works. When I am not, it does not work. The good thing in this type of behavior is the app makes it easy to get right back on!

Makes following WW so much easier

I love the app. It makes following the plan easier since the points values are so easy to find. Also love that I can scan items in the grocery store to see if I want to buy them.

Best tool for weight loss

I love this app especially the connect and the 24/7 chat. I also love the barcode scanner which makes making choices so much easier. This is the best non-diet diet I have been on. I love that I can live and still lose 17 pounds!

Love the platform for sharing

I haven’t seen an online ww tool in years. This one allows for great sharing of ideas, photos and recipes and the database is huge. That coupled with the ease of sp plan make this much easier than “the old days”

Such a big help!

Tracking food and activities is so much easier than it used to be! I'm finding it helpful for monitoring my intake and output. I have been on weight watchers for 3 years months and have lost 80 pounds. My hubby is now at his goal weight. The app helps us keep on target each day.

Love the app

Makes it soooo easy!!! Especially with barcode scanner makes it easy when shopping as to whether you’re going to buy something or not according to the points, mostly not!👍

Convenient

This app is convenient to use, especially when I’m on the move. However, I’m still learning how to track workouts- this feature isn’t user friendly; would rather track miles and not minutes for my hikes.

I love this program

I thought it was impossible for me to loose weight again. The new WW program and this app really works. I love how easy it is to track my food and activities. I love the little encouraging message I get along the way. Above all I love my WW leader in Keene NH; she’s an inspiration!

Keeps me on track

We eat out 4 or 5 times a week and easy to figure out points.

Grocery shopping is awesome just open app and scan foods.

Best program to loose weight. Keep tracking plan ahead loose the weight

We are happy to hear that you are enjoying the use of the WW app and its features! Best wishes on your wellness journey!

--WW Customer Care--

Greatest weight loss to ever.

This app has been wonderful tool for tracking food intake. There is something about it that makes you want to use. Scanner is God send. The amount of information at my fingertips is phenomenal. I really like the app.

My Anchor

I have been on rough seas for a long time with my weight. The WW app has been my anchor to help me not get off course with my eating plan. It’s so easy to use and enjoyable! It’s not hard at all to navigate thru it. Plus i love Connect where I can be motivated by other WW members.,

Makes it easy to track.

I live the app - it works when you are on the go and another plus is being able to track foods from popular restaurants

Good

I like the app, it’s helpful for tracking and the barcode scanner is great. The app has issues more often than I’d like, though. Freezing up/not working at least once every couple of days. My phone is new and up to date, and these issues take place when I’m connected to strong WiFi , so the app is the obvious culprit.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Changed business practices

Bought this app over a year aho and it works like a charm, used to be a 1 time buy for 100$ roughly, now its 200$ a year and to everyone who bought it for the one time price are now told we dont habe a subscription and we need to pay to use the app we already bought, no app no matter how good is worth 200$ a year let alone 300$ if youve already bought it before, cannot recommed, greedy company and i hope no one else falls for it

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Easy to use, but wish it calculated macros

I would love to be able to, at the end of the day see what macros I had that day. That would allow me to see what I need to change, or add to my meals.

Other than that, the scanner is so easy to use and the amount of foods already in the system is awesome.

Finally!

Say the word “diet” and I immediately get hungrier. With the WW app, I don’t feel like I’m dieting, I’m just making better food choices, and I don’t have to be hungry!

I’ve only been using the app for three days, but I know I can do this. Stay tuned for results!

Easy to use and lose weight

Best way to track and lose weight. Never did the paper trackers, kept forgetting. But use this all the time for tracking and finding food to make my weight loss a reality.

Lifetime members need their a barcode with their number in app

I have been a WW lifetime member since 1970. I find this version of the WW program the easiest to follow. However, when I go to a meeting to get weighed in, I want to open my app and use the barcode in the app with my member number in it. I do not want to carry a booklet around like I did in 1970. Why is my member number not in my app?

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Keeps me on Track!!!!!

The app really makes it SO MUCH EASIER to stay on track! Love the Active and Meditation features, but my favorite is the recipe feature. Getting healthy was my New Year’s resolution and it’s April 1st and I’m still on the right track Thanks to this WW app, and that’s No Joke😉🤣

The convenience of the app is great! It helps me to stay on point... Literally!

However, I'd like to be able to also enter my activity points. If there is a way to do it using the app, someone please let me know! (WW please also Chipotle Grill to your restaurants, thanks).

Easy to use

The app has helped me learn so much about food and especially the foods that I need to avoid or limit. There are so many surprises and almost shocking amount of points in foods that I would never have thought.

Great app!

WW has made it so easy to track your daily eating, activity as well as search recipes, connect with others and see your progress. Love the scanning app - so helpful in grocery store to select the right foods to assist with my weight loss journey!

Very easy app

Pretty user friendly! I think the old “search” function for foods was a little better. Sometimes I search for a very common item and nothing accurate shows up - or it brings up super high point foods instead (I.e. I type “corn” and the first choice is “cornbread”)

WW

I love the app because it makes tracking my food easier. I can use it in the store to determine points value of a food and decide if I should buy it or not. All the information is at my fingertips. Thank you.

Easy to use

I think the apps makes working this program so much more user friendly. I have done WW in the past (before app) and it was a lot more time consuming. Now I don't fee like this program is overwhelming.

Love the app

Compared to some of the original versions this one is great. Much easier than a year ago to keep track. Just so easy and I’m losing weight this time around. Had 18 lbs to lose almost there another 4

Peggy Memering

I have been a WW member for many years, this being one of the times I have come back to get back down to my goal weight. I just weighed in yesterday at 1 pound under goal! Using the E tools and this app has been a big part of my success… Thanks, WW!

No Back Or Exit Option??

I just downloaded the app and paid for a subscription this morning. While exploring the barcode section, I cannot exit to go back. Why is there no exit or back option? The UI on this piece needs to be updated. I left it alone for a 1/2 hour thinking it would just take me back to the home screen but it did not. Thus far, I’m disappointed and it’s seeming that my subscription and app will not work/money lost.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

So much more than a diet!!

I love all the recipes on the app. I love how you get a new start with more points every week. I also love how easy it is to track your activity. And I also love reading everyone success stories it helps to keep me motivated.

WW app

I love the app and find it easy to use. The one frustrating thing is when you are searching for an item and you see ... in the description. I haven’t found a way to see the rest of the description, which could have useful information.

Me

I use this app all the time for tracking, for looking up food, and for scanning food for points plus values. I also use the active link so I can keep track of everything really handy. I also like the new cheat sheets.

Would recommend

I really like the app and it has really helped me with my weight lose. The only complaint I have is that sometimes when I used the scanner it will track the food in breakfast when I had clicked on lunch or lunch when I had clicked on snack, etc.

Good app but a bit slow

I like this app but it’s slow as you move from one screen to another. Sometimes when I’m trying to add a food it just freezes. They need to clean out the bugs, but I like all the recipes and keeping track of my points.

Awesome App

Very user-friendly. Makes tracking a breeze especially with the camera scan feature! Love the access to many delicious recipes. If you have s specific question, you can get it answered by an online coach. Great job, WW!

My review.

This has taken some time but is working for me. An issue I don’t understand is when adding weight, but forgot to log it on the weigh in day, I can’t add it later.

Another is I’d like to add a food item that is not on your list and don’t know how or what info is require to add it.

Am ok other than that.

Love it!

Love the scanner, recipe creator, and restaurant database. I know there are still features that I haven’t explored so I look forward to working with them but I’d still want it just for the three features I mentioned plus the tracking system!

User friendly!!!

I am so grateful for this app! It makes traveling and eating out easier. The scanning feature makes grocery shopping so much easier. Tracking points and exercise, connect and endless yummy recipes. What’s not to Love!

Weight Watchers GREAT job!

Cherie from AZ

WW App is awesome

Started WW 2 months ago after injuring my foot and not being able to workout like I usually do. I needed a “course correct” of my eating habits. I’m a lifetime member since 1994. I love the new system a lot. It supports healthy food choices and the recipes are the bomb!!

Love this app

I participated in weight watchers over 10 years ago and everything is change so much for the better. I really love this app and how you can scan your food easily when entering your points.

Very easy to use

This app helps so much to keep tract of food. I was a Weight Watcher member many years ago and we had to look up points in the books and then write it down This app helps to make it so much easier.

Right for me !!!

This app has so many advantages , I don’t know where to start . 200 ( zero ) point foods , there’s no topping that !!! The Weight Watchers program is the the best and most realistic program I’ve ever been involved with . That’s why I said , Weight Watchers , “ Right for me “ !!!

1st week #pressing in

Love the app it has made a different. It helps me see the sugar and fats that I have add to meals! I thought I was eating healthily, but my eyes have been opened.

I’m competitive and love the game challenge. I’m in to win , feeling better just after a few days!

Weight watcher app

I love this app so much! It helps me keep on track, even when I go to the market the scanner is so helpful. The scanner allows me to try new foods that I might not think I could eat on weight watchers but can. I love Weight watchers and I love the weight watchers app!

Nice improvements

Not quite sure how to use the shopping list. Can you generate a menu online now, create a shopping list and sync it to the app?

I agree that a way to track the healty checks (water, veggies, milk, lean protein, vitamins, etc) would make this app really great!

Wellness Wins WW won’t update to 7.0. Yet another frustrating experience with this app. Can’t get excited about the ‘new’ program when it won’t even work. Don’t send the email invite until it does.

Thank you so much for sharing your suggestions with us, on features we can add to our app/site. If your Wins are still not showing up for you, please email us at ResolutionSupport@weightwatchers.com. We are here to help.

-WW Customer Care-

Needs a Share a Meal Function

My wife and I are doing WW together, and we regularly eat the same dinner and snacks. It would be helpful to have an option to share meal data with another person easily, so we don’t have to each search out each ingredient we are eating.

Love the app

I was tentative about using the ww app and now I find my self recommending it to all. It is a fun way to manage what you eat and when you eat. It absolutely has me eating healthier. Weight loss is not dramatic but it is consistent....down 16lbs over 90 days and feeling good

Works like a charm!

Perfect for me! At 70 years of age, I kept gaining weight. Being able to track everything has motivated me to eat better and do regular exercise. Thirty two pounds lost and able to maintain. I wouldn’t have believed it was possible.

Great app

Nothing worked for me until WW, I basically make my own diet! I can choose whatever way I want to use my points. I travel a lot - very easy to stick to and I have lost 15 pesky pounds! I feel very healthy too. I really think this is the best “no diet- diet”

App

Love the app - only issue is now when I add my points like 5 for lunch, I have to scroll to “today” then tap orange bar to add points. Is this a new thing? Of course my points are for today unless I pretrack or post track. Otherwise it’s been great!

Activity using Apple Watch

I enjoy using weight watchers for the food and I love the way it syncs with my Apple Watch. However, I noticed the points are off: Monday - 10,330 steps it was only 6 points. Tuesday - 14,000 steps it is 5 points. Wednesday - 13,000 it is 5 points. I thought for approximately 1,000 steps is 1 point.

Is this correct?

I love this App

This App makes tracking food so easy! I love being able to scan food from the grocery store. Also, tracking restaurant food is so convenient. Plus, typing in food on the search engine is awesome!

Glitchy but love

At different times of day there are pieces of info missing. One time might be my activity points another time might be my steps I’ve already synced from the day before; another time my points are not added up correctly. Love the color venue very of the app but would love even more if it held accurate info continuously.

We're sorry to hear about the troubles you've experienced with the Weight Watchers App and thank you for taking the time to bring these concerns to our attention. We would like to do everything we can to help resolve these issues, so at your convenience, please send an email to ResolutionSupport@weightwatchers.com, and a Senior Resolution Specialist will be happy to assist you. We hope to hear from you soon! Best wishes to you on your journey.

-Weight Watchers Resolution Team-

Scanning

The scanning feature is fantastic. We shop with it and check on items we already had at home. It is making the program so much easier.

Great app!

I have been very pleasantly surprised by this app. It’s easy, thorough and fun! The restaurants section is so useful, and if you put something in the wrong date or meal or serving size, it’s a snap to change it. It really makes it easy and fun to lose weight.

Love this new App

This new app makes dieting so easy, you don’t even feel like your dieting. I can easily keep track of my food, scan new food items to check for points, and keep track of my activity easily. Love it

WW app with scanner

This app has been the best for my Journey. I have tried this program several times but having the scanner and being able track so easily and quickly. I have lost 32 lbs in 7 months

Can be finicky

I’ve had some issue getting stuck on pages. Also too easy to log to wrong date or go back a day to log something. The calendar scroll on one of the screens was also jumping around and would not stay on the day I needed

Macros

I love the app but wish it had auto macro counter, I want to stay within my points, but I also need to manipulate the foods I eat for health reasons. Yes , I could right them on a piece of paper but it would be easier if they were included in the app.

I agree. Go back to earlier version

Love the app with exceptions. Scanning feature rocks. Recipe adding is cumbersome. Would love to see it track fiber, sodium, fat grams in addition to points. Want the app to return to 2016 version. For examples of tracking fiber etc grams check out myfitnesspal.

Please bring back access when offline!!

I miss when you could still access the app when off-line. I live is a place where there is spotty cell and wifi service. Often when I have the time to track is when I am offline. Please. Please bring that back!!! At least have it as an option!

Easy and Complete

This app makes staying on the program really easy and convenient. I love linking my Fitbit so all my data is in one place. Scan food labels, look for recipes, post to their social site. I would love more ability to track micronutrients, but other than that it’s all here.

Love this App

We’ve been a WW for 8 months Now and absolutely LOVE this app. It is a no brainer. It does all the work for you.

We just upgraded to a new IPhone 8 and its working perfectly. Our old IPhone 6 had some hiccups trying to get into the app & tracking.

Recipe option

My biggest complaint is that the barcode scanner option doesn’t work in “recipe” mode. Seems to work all other times. No option at the top for barcode when you are trying to create a recipe. Otherwise well functioning app.

Some confusion...

I’m loving the convenience of the app and being able to scan all my items!

But I have discovered some inconsistencies on the points when I scan an individual item and then see the same item as part of a recipe and the point values don’t match!

The best version yet!

I have used weight watchers in the past (after each baby) and this version is so much easier to use! Being mostly vegan is so much easier with the new weight watchers! I’ve already lost 3 pounds❤️

Great for tracking

The app is great for tracking your food and quickly checking up on points while shopping. Since most of us have phones at the ready, we are set. I’d love to see more communication from WW, on Connect it is hard to tell who is official and who is not.

Stuck on search screen, can’t use app

I’d post screenshots here if I could... when loading the app, the search feature is highlighted and the rest of the interface is disabled. Though I can search for food and track an item that is available through the search result, I can’t ever get to the default view of the app. Initially the rest of the interface is disabled, however after searching it is gone completely.

Love this app!

I tried many diets before, even Weight Watchers. However, when Weight Watchers came out with the new freestyle and this app I found it to be the most easy and successful way to lose weight. I highly recommend it.

I live my WW App!!

The app is super easy to use and overall very accurate. I have seen a few foods track wrong, but my rule of thumb, if it’s to good to be true it probably is. When foods track super low and are a surprise I double check.

WW is a great app.

I’ve been traveling the last month and was sick for a few weeks so didn’t use it during that time but maintained weight. Is there a way for you to add a reminder to the app? Such as “you haven’t tracked breakfast yet!”

Best app for weight loss

This app makes losing weight so simple. Tracking your food is easy in multiple manners. The recipes are good. The encouragement is wonderful. I use the app to track everything I eat and all my exercise. So simple!

Health sync restored and great use of swipe gestures!

The continued polish on the application is much appreciated. please overhaul the weight graph!!! It has been this way for a long time, and the landscape only detail view is very dated. I appreciate the iterative process WW is following. Keep up the great work!

Great program terrible app

There’s no doubt that weight watchers works and it’s a great program. But the app is impossible, at least on my iPhone. It never works. I have to restart my phone every time to get it to record my points or function at all. It’s always crashing or unavailable. Luckily I can access my information on my laptop, but it sure makes it inconvenient when I can’t just record stuff on the phone.

LOVE the ease of app and quick tips

I am starting over (yet again) to take control of my weight. I had a health scare that has truly shaken me to reignite motivation and reset my mindset. I have lost 4 lbs in two weeks. I am hopeful and ready to take on this journey. #100%RECOMMITTED!

WW and this app saved me during Covid!

Seriously a god sent during Covid! I never missed a day of posting. Kept me mindfully eating! Good health during this trying Year was my main concern for my husband and myself and WW and this great app helped me stay true to a healthy lifestyle! Thank you WW!

Winning!

I’ve been a weight watchers member on and off for many years. A few months ago, I reached lifetime status. I credit my success to our great WW leader, my teammates at the meetings and this fabulous app! Thank you for helping me achieve my lifetime\lifelong lifestyle changes!! 👍🏼👍🏼❤️

Best version yet.

This is the best version of the WW app to-date. The one thing it could do better is to have the recipe builder find the same foods as the tracker. I use the same products in my recipes that I track during the day.

Aug ‘21 update is terrible

In the August 2021 update the made the app far less efficient for tracking. Things were quite streamlined before but now you have to go through a lot more tedium to track a single food and it doesn’t learn any of your habits like it used to. They constantly make you click “see more” when vertically scrolling instead of just showing you more when you swipe. Ridiculous.

Weight recording is a weak point. Rest of app is A plus.

You cannot easily load in your weight. If you type a wrong number you can’t fix. And the trend line doesn’t go back far enough.

Omg absolutely great app

Lost 17 pounds in 2 months! Type one diabetic for 50 years and able to follow the plan and succeed and maintain fantastic sugar levels! Easy to use and feel full. Just working on habits that need to be broken but not feeling guilty at all

Love the app

I love the WW app because it holds me accountable for my daily food. I also like it because is can balance my points and enjoy any food I want. I have lost 20 lbs. which thrills me. I am fitting into clothes I haven’t been able to wear for a long time.

Wonderful tool!

This is a fantastic company and their app is very easy to use! Practical for everyday use. Truly a wonderful tool for you to use to help lose weight and live a healthier life! It has everything you could need!

WW

I wish I could copy and paste I like that I can connect my Apple Watch. I like getting the email information. I wish there was more information - how to down size a recipe. ie 8 to 2. I find dividing ingredients does not always work out.

The most amazing, easy and helpful app!

The WW app is so easy, so useful and without it, I would struggle tracking my points. In addition to point tracking, the recipes, videos, groups and social networking, it is the most amazing I’ve ever experienced! Luv, luv, luv the WW app! ❤️

WW App Is Wonderful !!!

I was super-skeptical but it is extremely helpful with assigning points, tracking, grocery-shopping, etc. Still super-helpful!!!!! It’s great, but I’ve fallen out of the groove. Am figuring my way back in. It’s super-helpful! Re-dedicate Get into it. Very helpful! The app really helps me.

Love it!!

This app helps me

From keeping me on track to delicious recipes, the WW app is one of the most helpful tools on my electronic devices. Connections with other members is a very supportive environment that goes both ways. I am living a healthier life thanks to WW and the app is an important facet.

Works as expected

App is working as expected. I would prefer the tools like scanner, quick add, etc were not on a slide function since its as user friendly as the older versions used to be. It’s too website looking vs being more functional focused.

Problem with App

Only problem I have is that I cook everything from scratch and when searching for an item the app gives me commercial products like ( for example)Trader Joe’s. So that leaves me guessing on points for an item or combination of foods. Very frustrating

Love this AP

I really appreciate all the avenues you present to guide one into “how to loose weight..permanently!” Some are used daily, others just as an inquiry, options are always available! My success is sometimes a “yo-yo”. But I am learning how important my options are. Thanks. Mary J

Pretty good

Not being technologically savvy, I have figured out this app pretty easily. It's very quick and handy. It is quite annoying when it gets stuck and won’t search for a food though.

Love the web and app upgrades

I love how efficient and easy the upgrades have made the website and the app. I can view my activity dashboard and keep up with it right there. The tracking can't be simpler.

Great job!

Love the App!

Has so much information & keeps you accountable and honestly it’s the only way that I can lose weight.. The app makes it so convenient to just go on your phone and not have to leave your house!

Makes it so easy!

This is the simplest version of WW yet! And the app has amazing features like searching recipes at a glance through tracker, and scanning bar codes. Community access is right at hand. Really wonderful support for my weight loss!

This app is fantastic!

Just about every food is here. And if it isn’t you can create a file yourself,, then you and others benefit. Things are easy to find and it really keeps you on track!

Great App

Love the WW app. So easy to track meals, scan items & great recipes. Also love the inspirational postings from WW members. Glad the water tracking was updated. I do like all the new tracking. Bring back the pictures for certain foods. I love the pictures!

Loving this WW app

I really love this app. It is so helpful when at the grocery store being able to scan for points! I also love Connect! It is so helpful to listen and talk to people that are going through the same journey as you!

WW App

I’ve been on WW since February and have been very successful. I absolutely love the app and how user friendly it is. I especially love the barcode scanner, which is so very convenient and helpful at the grocery store and for meal planning. Thank you WW…. 27 pounds down and heading to 30!

Keeps me on my toes.

I love this app. I can check points before I eat anything and I can also scan the product labels in order to find the points of a product. It’s an easy way to track.

Great App

This app makes it so easy to track food. Just scan and everything is already figured in! Easy access to things you need from recipes to coaching to shopping to people in the WW community. Thanks!!!

Great system!

WW’s has helped me be aware of what I’m eating and how much. I was skeptical at first, but now a big supporter! There are a lot of good meal prep ideas, recipes, ways to eat on the go, etc. I have successfully lost weight and plan to keep using this great app! Thank you.

I love WW

WW has helped me improve my health and lose 80+ pounds. The app is so useful. It allows me to easily track food, water, exercise, and sleep. More importantly, the connect feature allows me to connect with other people who are working on their health.

Great app

I love the app. It’s super helpful and real quick at opening to scan things in my house to track what I eat, HOWEVER.. every time I’m at the grocery store and I pop open the app to see if I can eat something or add it to my diet— the app crashes and logs me out. I guess that’s one way of saying no.. lol

This App keeps me on track!

Before this App, I would try to watch what I would eat with a lot of empty calories. I feel like now I eat things that my body needs without feeling deprived and I’m still losing weight!

WW app

The WW app is easy to use, has great features for looking up recipes and charting progress. The only negative is sometimes it freezes and I have to reboot my phone to get it to activate. It’s not my phone, it’s the app. Sometimes frustrating.

So much better than a paper journal

Am loving this app. Enjoying entering my own recipes. Amazed at all the recipes on it as well as the thousands of foods and being able to adapt the portion size. The Community is great. Lots of support out there for you. Nice to know.

WW app

I find the app extremely user-friendly. LOVE the Connect portion-especially the Groups. I’ve been adding in the audio coaching when possible. The combination definitely helps educate and helps me think through tricky situations.

Love this app!

It makes it so easy to track.I really like the feature we are frequent breakfast, lunch, dinner and snack show the meals that you have been tracking often. That feature really saves a lot of time

Great support tool

The information on the app is so helpful and inclusive. I learn new things and get great ideas and recipes. Mostly I like the emphasis on healthy living, addressing not only food plans but activity and also mindfulness. WW truly helps me live a balanced healthy life. 🌻

WW app

I LOVE this app and WW. It is the easiest way to keep up with your meals and exercise. I have had a slow and steady weight loss without ever depriving myself from the foods I love. Whenever I go off track, it’s so easy to jump right back into the program!

WW app rocks

I love the app. Keeps me focused and connected to a like-minded group of people. I like to read the articles and when I feel down about my weight someone is there to help. Nice recipes . I also like to help other people if I can offer advice .

GAMECHANGER

I absolutely LOVE this app! I 100% believe much of my success is because of it! It is interactive, rewarding, encouraging, inspirational and a cinch to use! The scan library is fantastic! The coaching is terrific and the chat now feature is TOP NOTCH1. Everyone is so helpful and eager to help/resolve! Can’t praise it enough 😍

Love the app, wish there were more options

I love this app! It helps me to stay on track and I’m losing weight! My only wish is that we had the ability to tweak some recipes like the restaurant foods. For instance, if I order the burger but don’t eat/add mayo or the bun. Oh well, maybe in a future update.

Great way to stay centered

I love this App! It makes tracking easy so it’s easy to stay accountable and keep things accurate. It has many wonderful features and I learn something new everyday. Can’t live without it!

Love this app!

The best way to lose weight and get fit. It really is a lifestyle. I still eat things I love, but I’m moderation. I had already lost over 25.4 lbs in 6 months. I have a ways to go until my goal, I just keep tracking and losing.

Love the app but

Many times I don’t eat the serving size that is assigned to food on the app. I eat less because it is all I want. There is not a way to utilize less points when I do this. It would be better if their was some way to break them down a little more

Life changing

I’ve been on weight watchers before a long time ago, but I just find it feasible with my lifestyle. But with the app it makes weight watchers fun and easy to use! So far I’ve been on the plan 5 months and I’m down 45 lbs!

Best way to lose weight

I have been losing weight with WW for sometime. When I track my weight and weigh in I stay at my target weight. It’s an easy eating plan to follow and nothing is off limits if you stay within your points.

The system works! The app...freezes

Every morning when the app is opened to track, it freezes as soon as it does the roll over points. That’s the only reason for 3 stars, fix that and I’ll give 5. The WW system works. As of my last weigh in, I lost 10 1/2 pounds in a month. And I’m never hungry. Just fix the freezing app!! :)

Easy to navigate once you get used to it!

Very effective for weight loss. I’ve lost 14lbs in 12 weeks. Easy to follow the program and navigate the app once you learn where everything is. Give it a try!

My journey

Great app. For years I have gone to meetings. When the pandemic hit I thought oh no what will I do! So for the first time in my 50 year journey I decided to use the online app. Love the freedom it gives and daily emails on all kinds of subject to help on the journey. Love ie, love it, love it!

Love the resources!

I’ve tried several other wellness apps and weight watchers is by far the best as far as ease of logging meals. I love that you can create a recipe and the app determines the points value for you. They also have loads of success stories and articles on a wide range of health and fitness topics. WW is my ‘go to’ app!

Love the Connect family on the App!-🙌

So motivating & inspiring for me when I feel stuck.😊

-One complaint (sorry!) I just don’t like the What’s in your fridge thing popping up alllll the time! Can you pls make it so you click on it if interested? 🙃

1 week

I am pleased with WW at this time. It’s easy to use the barcode to scan foods and to track what I am eating. I am intentionally monitoring what I am eating.

So far so good!!

I am yet and it allows me to focus on what I’m eating. Even when I get off track I track my foods.

Only one complaint

I love the app, it’s very easy and user friendly. The only complaint I have is the ridiculous amount of scrolling I have to do to go to the recipes, restaurants, etc. links. A more accessible/collapsible menu from the top would do it for me, I think.

Helps me stay mindful

I’m still struggling with actually staying within the points but I am much more mindful of what I’m eating and when. Tracking food is so easy and helps me make better choices. Great recipes too.

Ease of use

Really easy to use plus tons of videos on what each part of the app does/what it means/how to use it. Love that it connects to your fitness tracker, saves me time; just have to update nightly to get all the points. So far I’m loving it!

WW App - Love It

I love this app it’s so user friendly! It’s very easy to navigate with a wealth of information & resources to assist with my weight loss journey success. I never have any problems logging in, it’s very convenient as well as educational. It has 10 stars from me!

Life App

Great tracker. Absolutely love the recipe builder and "favorites". Luke the volume of activity choices. Two improvements that would make it even better: easily link to Jawbone fitness trackers and improve food searches (My FitnessPal has a better search).

Mostly love

I do love the app but it has not registered twice. I had to consult a lovely tech woman the first time. The second time it worked correctly by lunch time. I still love using it but it does have technical problems at times.

Woo hoo lifetime

I have been on “diets” most of my adult life. I joined WW February 2019. Lost my 1st 5 lbs then Covid shut WW meetings down, but with Zoom and my wonderful coach Sandi I prevailed! I became lifetime in August 2019. So I learned better eating habits I’m not on a diet!! Thank you WW!!!! And to Sandi for being the voice I so needed in this time of our lives!

Love but still getting used to it

There are so many resources on this app in one place. My only problem is getting used to navigating it, having used a free one for years. I only wish the WW app tracked sodium. Then it would be perfect!

Keeps my on track

I LOVE WW. The app makes it so easy. I love the way it helps track food and exercise. The 1 thing I wish it had-that it also showed the calories I ate. I don’t want to track on 2 different apps so I just use WW. It’s easy and effective.

DJL

With the help of the WW app I have been able to maintain my goal weight for 6 years.

Easy to use. Very helpful when eating out. Invaluable while food shopping, easy to check point value of things before buying.

Thank you WW.

Freezing up

The app is really not that good. It’s better to just use it on your computer. Whenever I go onto certain parts of the app it just freezes up on my phone. No other app does this just WW. I find the app a bit hard to use and not really well laid out. I’d like WW but I am not happy with the app. It’s next to impossible to get any support. I think the people that produce the app probably show all these “neat “ features to corporate, without concern for the users.

An absolute tool

If you’re following and tracking you will see results. Just stick with it. There will be ups and downs but this app helps by making you accountable. I use daily, even on my bad days.

Wonderful app to match a wonderful program

So easy to use. Great for tracking anything you put in your mouth. Also the relaxation techniques and someone available all the time if you need to reach out is great

Just started and love the app!

This app has made starting this life style change program so easy! I especially love the search for a food and choices come up along with recipes. Makes it so simple! Kudos to the developer! XO

Keeps me on track

I love the articles & suggestions this app has. It’s very encouraging and helps you understand it’s a lifestyle change. I can have the foods I crave I just need to incorporate them into my daily points... I don’t feel deprived. It’s awesome!

I Love this App for Life

Love the scanner, Love the moment to moment knowing exactly what is bad to eat and what is good. Lost 12 pounds in two months. It’s a struggle to keep it off, but I keep moving forward ❤️❤️❤️

Now I lost 15 lbs and I’m motivated to buy a ministepper....let’s see if I use it ✔️

The log keeps me on track

Could wish the website and the app had more similar icons. Learning two interfaces is a pain. Love Connect and the ability to reach out to others.

Incredible Functionality

I love this app. It’s well thought out with everything you could possibly need to be successful. Love that all links stay within the app. It’s simple, loaded with support and so easy to navigate.

Love this app!

I find your app very motivating and easy to use. Would be nice if frequently used meals automatically posted rather than extra step to put them into the frequent meals, haven't done that yet. The barcode reader is awesome!!

Great app!

I really love the app the only thing that could make it better would be if you could save articles in the same way that you can save recipes. I often wish I could go back to an article that I’ve read and it’s just not possible.

WW app ,

This is the 3rd month with WW . I gave enjoyed it but sometimes it’s confusing . I have lost a few lbs. but would have liked to loose a bit more . I have back and knee limitations so that is a problem when it comes to exercising .

Problem with app

I like the app but even after updating the version I am still having problems recording breakfast items I don’t log it right away. If I try to log my meals at one time , breakfast will not log. The app puts in under lunch . It’s getting quite frustrating . There is no where to report app issues

Love it! BUT......

I really like the new look and most recent upgrade!! It just keeps on getting better with every upgrade/update.

Dislike the fact we no longer have in person weekly meetings😡

WW App is Easy to use!

One of the few apps I have used that is actually much better than the website! It remembers serving portion sizes. I particularly like the product scan feature, so I can review items when shopping. Thanks WW!

My WW app

Easy to use! I love being able to look everything up quickly. I wish there was more non-chain restaurants included in the restaurant’ tab. We r in a smaller town and there aren’t a lot of chain restaurants here

Alright

I enjoy being able to track as I go. This new version makes everything difficult - more steps and less access to recently used foods

Great app

I really like using this app. I do wish they would try to make it easier to track multiple items at one time also to be able to delete from favorites.

Food App

Love it, love it, love it. It is very key to helping me track my food, track my progress, connect with other members, and get instant help. I am having my best success with this new program and utilizing the App. Thank you, thank you, thank you!

Weight watchers ap

I would be lost without this ap. It keeps me motived and accountable. I’ve been a Lifetime member for many years and this ap has changed everything. WW works if we work it. They’ve given us all the tools we need. Love love love the ap!

WW app review

I like everything about the WW app. It helps me track, shop, plan meals and check my carbs/fats/sugars etc. It's especially helpful during this crazy isolation time. You have added so much to the app to help us! Thank you. Keep up the good work! 👏👏

Helpful

Only had it for a week but I've found it helpful so far. I would like to be able to put notes on there as a reminder if there were a special occasion that I ate more than usual.

Easy to use and stable

Unlike a lot of other apps these days the WW app is very intuitive. Additionally it does not crash while you are using it which can be very frustrating for a tracking app

Honestly the search function is awful

The search for foods is horrible. I type in English muffin, which is a saved food & one I use often, and it returns eggs.

I’ve said before how awful it is and you did reach out. However I am not giving my phone information, my password, etc so that it can be checked out. I can’t possibly be the only one with these issues.

We apologize for any frustration you are having with our WW app. We appreciate you sharing your feedback with us. If you have any additional questions, please let us know

-- WW Customer Care

Fitness

Love the app. Easy tracking, love the recipes and the exercises. The only think that I wish I can connect to an another app to track my walking progress. I use the UnderArmour to track my walking and the route.

Love this App

I like that I can connect with others if I want to, or just read about our similar difficulties. Searching food on the go is made easy by filters, or just look up a recipe of what you are in the mood for. Thanks WW!

Success!

I love the WW app. It has helped me follow the program and lose 90 lbs & keep it off for over a year. The scanner is my favorite part of the app. You can find me scanning products at the store which helps me decide to buy or not. Thank you WW!!!!

Stress free

This app has made my weight loss experience much easier. I hate doing those meetings and having people all up in my business. This app holds me accountable without being intrusive.

It’s easy to use and pretty intuitive.

Feedback

The only thing I don’t like about the app are those perky, fake-personalized statements that pop up when you open the app, such as “Toni, your smile lights up the room”, and “Toni, you’re better than bubble wrap” etc. Puh-leeze!!! It’d be a huge improvement to have inspirational quotes without that bogus inclusion of my name.

Upset

I cannot get my app to work on my phone for the last Two days. I tried to call for help . Nog opened. Sorry I joined again on the weekend. Waste of two days Cannot get in touch with a 24/7 coach either discouraged

WW Tracking Mobile App

So easy and convenient to use. I can stay on track anywhere, anytime. I also use the mobile WW Kitchen app; I love to browse that for menu ideas and I use it at the grocery store when shopping for recipe ingredients. Great apps, WW's!

Awesome Sauce

This app is such a great help in my weight loss journey. I really love this app. It helps me to track food and see visuals of my successes. The ability to meet others in the online Connect is fantastic. You can get help and support all the time. Great application that is a lifesaver!!

Gets better and better

Great app with access to restaurant points, search mechanisms and great recipes. There are links to free workout and meditation videos. The app also can be linked to apple health with weight and activity tracking. I love it!

User is pleased

I’m still learning all the useful things the app offers. It has been very user friendly so far and the tracking and points information have been really helpful.

Good job!

Needs a reply button

Responding to comments is difficult as there is no reply button. Connect is a big part of the experience and the lack of a reply button is a hinderance.

Success!

I was skeptical that just the app would help me be successful, but 2 months later, I am loving this app. My parents have now joined via the app, as well, and finding great success. If an 80-year-old and an 84-year-old can use it, anyone can.

It works

WW has designed an app that has a breadth of information on food, activities, restaurants, and recipes. Using it religiously for the last 2-1/2 years propelled my weight loss from a standstill to goal-busting and has kept me there.

Fantastic app. Needs a couple things...

Library and scan tool are awesome. Going by points is great. It would be really super if there a be a feature that adds up and tracks protein, carbs, calories, fat automatically as foods/meals are tracked. This could be useful on many levels. Developers please!!!

Helps keep me on track!

Easy to use app and program. It has helped me lose weight and keep it off for over a year. It is now helping other family members to get to a healthy weight.

Weight watchers App

I absolutely love it, it has everything I need to make it through the day. And so much encouragement with the connect . My only complaint would be some of the agents when I call for help . They are so rude. Not all of course but I have had a few terrible ones .

Love the app

I love that it is so flexible depending on what plan you are on and that if you can’t find something when it’s scanned, you can enter it and it is there not only for you, but others can now see it as well!!

Great app

I have been on WW when the app wasn’t an option yet and what a difference it makes! I instantly track my points and scan items I’m unsure about at the supermarket.

Occasionally,I have a hard time finding an item without scanning, but it is not frequent.

Some things do not like

There are some points in the app I do not like

For example when trying to find foods it does not always have the correct abbreviation so you can locate it. For zero points there should be a section just for those foods.

Review

I love all aspects of the app. The easy way to track points, the weight tracking, the information of important articles, the control of water intake The recipes are tasty and easy to follow. It is a great tool to help maintain and control weight loss.

WW app

Tracking each day and down 22.2 lbs. in about 3/4 months at age 66. Need I say more. Feel very healthy and skin is not as dry. Using the app to connect, look up foods, at the grocery store to check points before buying foods. Great app. Try it, you’ll like it.

Good -a few improvements would help

The app is much better than it used to be and very helpful. I would like if it did not often display stuff im not interested in, like how many times I tracked lately. I just want to track as efficiently as possible, with no distractions.

Great app

I love this app, so much on it, I’m anxious for the sleep tracker to start working and hope you will send out an email when that happens. I still go in some days and enter information but it does not calculate correctly

Perfect for my accountability

The WW app is perfect for me in that I can easily track my food and activity immediately on my phone. I’ve used the chat with weight watcher coaches several times and have been very uplifted and informed each time.

Phone app

Tracking couldn’t be any easier with the phone app! Most restaurants and specialty shops that I use already have their items entered into the system. Occasionally I get to add one myself. It takes the frustration and guess work out of tracking. A real gem!

Suggestion for recipe creation

When working within the Add Recipe function, when a user clicks the Add ingredient button, users are taken to the Add Ingredient window. You then have to tap inside the search ingredients field to start a search. Recommend defaulting the cursor to this field automatically.

Best weight loss app out there

Love this program and it’s technology. I have had great success in the past and it’s gotten better since then. Highly recommend for lifestyle change not a quick fix

It’s actually enjoying...

It’s so convenient and really makes you understand what you are really eating. I love the scan option and drive thru point options... third week and I am actually liking it!

New technology!!!

The app on the phone is the best !!! No more writing down on paper etc!! Everything is at your fingertips!! So convenient!!! Especially the scan bar when you want to know how many points!!!

One wish

I wish we could see how many calories and /or macros we consumed as an option.

Just because sometimes you may consume the same amount of points for several weeks but a considerably different amount of calories.

Easy way to track meals

This is so much easier than writing everything down. You can search for recipes, add water consumption, and access workouts. The only thing I wish I could do was read the weeklies without logging into the website.

Virtual Meeting With My Own Leader

The leader of my WW Saturday group is well-loved WW members. Very well loved! I wish we had more virtual meeting days/opportunities with her. I would also like it if she led the meeting EACH time. It is shared with another leader sometimes, which I do not understand. Not having in-person workshops is really difficult, so it would be easier if she led the meeting on her own each Saturday- so we can hear more from her. It would be a bit more like our usual workshop.

Easy !!!

Love that it’s at my fingertips. It is very encouraging and easy to use. There are some items I find hard to read like looking for the weight trends or posting the weight is in a different spot. But overall I like it.

Love the WW App!

I am really enjoying the WW App. It is easy to use and really covers the many food selections throughout the world. The recipes are user friendly, and WW has really kicked up the flavors. My family enjoys the recipes and I like feeding them food that is healthier for them!

Killing it

This app makes it so much easier to see what I’m eating and how Active I am. I’m a visual type and need to see progress, which makes me work harder. I love the recipes they have. It makes it easy to cook for myself and a family of picky eaters.

Good most of the time

I like the Weight Watchers app most of the time. There are times that I will not load up and I have to delete it and reinstall it. It gets stored in the cloud on my iPad, so it just comes back from there and nothing is lost. It is a pain to have to redo it every couple of days. Hope they get that fixed soon.

So sorry for the difficulties. Please know that our engineers are working to improve the member experience. We are all wishing you success on your wellness journey!

--WW Customer Care—

Love the WW App

The WW app makes it easy to track my food intake. The scanning feature is just awesome. Being able it connect with others keeps me motivated to stay on the plan. The app just keeps getting better and better👏🏻

Keeps me accountable

I love being able to scan labels at the store! I’ve saved myself a lot of calories because of it!! And, this keeps me accountable! No excuses anymore and I’m actually excited to earn wins! Can’t wait to shop soon 👏👏👏

Helpful App

I love how I can stay organized all in one app. I can search for food, scan food packages before I eat something or buy it! I can track my exercise and weight along with my daily, weekly and monthly eating!

The beginning

It’s only been a few days but I can already tell the WW app is really helping me change my lifestyle! I’m excited about the future and my new relationship with food. Thank you WW for giving us hope! Love this app!

Love this App

WW has developed the coolest and most helpful app for those of us who don’t have time, or don’t want to go to meetings. We still have everything available to us, like the 24/7 coaching. That has been a lifesaver.

Love the point scanner. Invaluable.

Love my WW

Love it

I have used other apps to help with weight loss like calorie counters and life style apps but the WW app is the easiest and most fun. Everything is in one place from scanning to recipes to restaurants. It makes my progress visible and keeps me on track.

Why I am not happy.

I don’t understand the new changes I call in talk to a nice lady but she could tell me about it. I guess I am not smart enough I knew that I can go to a meeting but if I could do that I would go every week.

Sorry thank you.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com or contact 1-800-651-6000 for immediate assistance. We look forward to hearing from you.

--WW Customer Care—

Local Restaurants Included

I love the app but would like to be able to access my local town restaurants to keep better track of my daily points. Not sure if you do this or not, but just a thought.

Thank you

Cheryl

Secaucus,NJ

Love the App

I have been on program since June. I am not a “workshop” person. I love having all my tools with me at all times. With the program changes I had everything I need to make the right program choice for me. Go team 💜.

Great app

I love this app. It really helps me to keep track of my points. As a working mom of four I'm always on the go and this makes staying on WW so much easier!

However....it really needs a recipe importer that would calculate points quickly.

Justine

The app is making everything so easy. It’s included in my membership and allows me to be much more efficient on what I’m doing every day. Allows me to think about my choices before I make my choices.

Calorie and nutrition info too!

App is easy to use. I would like a way to easily see the total calories eaten for the day, with other nutritional info as well, in addition to the points used. That way if you have gone overboard on 0 point foods you have that feedback as well.

Unbelievably surprising

In the past, I really like counting points using a book and mental tally. This new digital app is so ridiculously easy and quick. I don’t even have to think much about staying on track , it does all the work . 3 snaps!

Improved!

Love the improvements to the app and to WW. So easy to scan upc and get instant point values. User friendly and so many features to browse through to help stay focused on a healthy lifestyle! Makes eating out so much easier!

What’s with the insanely high price of this app?

I was excited to get this app until I saw the insanely high price: $24 per month vs similar apps which are ~$24 per year. Is there something here that I am not understanding?

I didn’t want to rate this app because I haven’t bought it yet, but I cannot post this without a rating, so I’m giving it three stars. Sorry.

HI! For promotional pricing, please sign up at https://www.weightwatchers.com/us/.

--WW Customer Care—

App gets better and better

This app is an essential part of the WW plan. As a long time Weight Watcher, I’ve appreciated the app’s development over the last 8-10 years. I love that it remembers my favorites. I only wish those favorites and my scanned items would appear more readily in searches.

Success !

The WW app is my best tool to win and succeed on my road to wellness. Great online community support— access to recipes —- eating out is easy now with restaurants and points easy to access .. I can see my activity and work harder . It keeps me accountable and I’m successful!! Thanks WW

The app

I love the tools that you have provided. I actually had fun grocery shopping with the scan tool. I have been in Weight Watchers before and found it quite tedious to calculate this tool has made it so very simple. Thank you.

Love the app but need water tracker

I love how easy the app is to use for selecting food items and menu planning. Also love how inspired I am by others posting on Connect. Only thing missing is a water tracker...would be nice to have all on same app.

I love it!

The WW app is laid out perfectly for me to track everything. The scanner makes grocery shopping so much easier when I want to determine points before buying. I’m losing between 1.5-2.5 lbs a week! This was a great fit for me.

Ww App

I love this!! Makes tracking so easy I absolutely love the scanner! I can’t believe that in only three weeks I’m down 6.4 pounds! Eating like a person not starving myself and the app helps bring everything together! I’m so happy I started this journey!

I’m impressed and it takes a lot for that

This is one of the most well thought out developed app I’ve ever used. It’s truly user friendly. I actually look forward to using it. I’ve developed software. This is a home run.

Great app, but could use some additional features

The app is great, but on the connect side it would be better if we could receive push notifications rather than just the notice on the app itself. Searching for items is sometimes hard and it brings up food with no key word in the title. We should also be able to search our own recipes saved, mine don’t come up even if I search the title word for word.

Love the recipes and other features

So easy to use this app and the bar coding feature is a plus if you’re creating a recipe. I’ve taken advice from a coach which was great. Most of all, these recipes are amazing! I’d subscribe just to that!

Connect Crash

On occasion you feel up to posting and write out a nice post as soon as you go to enter a # the system crashes taking you completely out if the app. At the moment there is no way to use Connect off the app and on the website.

Love the app!

The app is so much more convenient than writing everything down in the little book you used to get. Being able to scan and look things up is amazing!!

So helpful!

This app is exactly what I needed to go hand in hand with my weight loss journey! I love the ability to scan a product in the grocery store. I love to be able to look up recipes. I love to be able to plan my points. I LOVE Connect. Thank you WW!

WW app

This app and program is the best I’ve been involved with . It has the most accurate information and the group blogs are the best. The recipes it provides are awesome. The before and after pictures inspire me. We are all in this together.

Easy get, impossible to cancel

Good app, but very frustrating to cancel. I purchased it for a year and paid in full, but did not want it to renew the following year...chatted with the WW folks...who directed me to cancel through iTunes:(...which does not make sense. Looked in the App Store to cancel, but can’t figure out how to do it. Having to go through a lot to make sure I am not billed for another full year in December...in this day and age this should not be this difficult.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. You may reach out to Apple Itunes at 800-692-7753. Wishing you success in your wellness journey!

--WW Customer Care--

Wonderful World Of Weight Watchers

Where has this app been all my life? I’ve struggled for many years with my weight and weight watchers freestyle and the app has changed my life for the better. Easy to use and follow and also fun! Thanks weight watchers!

Loving it!!!

I love the scanner that calculates points for you. I also used to manually calculate and was not looking forward to doing that again. Thanks to this app, I don't have to. Thanks for making this experience so much more pleasurable.

My Favorite!

This app is so helpful with keeping up not only with good choices but also activity time. It’s easy to use & one can connect with others in the program for additional motivation.

Weight tracker

I love the app but i am disappointed that when you hit the arrow the option to track your weight is gone. We now have to go into settings to track it. Really not convenient.

Love It!!

I've only just recently begun using this app so I can't compare to earlier versions. I LOVE this app. The portability if this has done more to keep me on track & focused on my goal than anything I've tried in the past. Thank you WW!!

** Several months in and I still love this app.

Keeps me honest 👍

** It’s 5 months later and I’ve achieved my weight goal!! I seriously could not have done it without this app. You’ve definitely hit a homerun here 👍. My greatest fear is moving forward without access to my new bff, the app.

WW

I really like this app. for day to day tracking. It is very user friendly. I do feel that space needs to be included for people to make notes about meals, activity etc. We all tend to tweek things and it would be nice to add to my day.

Helping me lose weight almost effortlessly. 20 pounds in 4 months.

Love the app. Some changes in last rev adds complexity but this is so effective in supporting the diet. Would like to see better screening of foods people add with poor descriptions that clutter up the good data.

I love the WW App.

This app makes staying on program so easy. I’ve gone WW before with pen and paper. This is much easier than it was back then. Update: I’m making goal tomorrow. It’s been 14 months, but I finally did it with the help of this app and weekly meetings.

Fantastic App!

Love everything about it. I appreciate WW is now incorporating all aspects of weight loss. Exercise videos, meditation, nutrition, articles that are related to issues that we all want to conquer.

I live the health coach option. Best idea year! Thank you Linda for your support!

So easy to keep track of activity and food

This app makes it so easy to keep track of activity and food intake. I love the scanning option. I put a lot of foods back at the grocery store after scanning them.

Ckeylime

The app is great but sometimes I am unable to input my activity until it has been completed. I know I am going to take a walk or some other activity everyday at a certain time but I am unable to input it ahead of time! Mostly the app is a great asset to my weight loss journey!🌸

Disappointed

Love the app. 👍

I’m not happy though that they skip over the 15 and 20 lb weight loss charms. I think it’s important to be recognized for each 5lb milestone. People look forward to achieving these goals. Please see if they can bring them back!

Love love love

I truly believe if it weren’t for this app I would not have been successful at reaching my goal and staying at it for almost a year. If I had to write everything down I’d still be trying to loose. I look at it as a game and the prize the blue dots!!!!

This app makes it all possible.

In 6 months I’ve lost 40 pounds and I owe it to this app. It makes it simple to track every single thing you eat and hold yourself accountable. It’s the best thing since sliced bread...which I rarely eat anymore 😢

Love this app!

This app has everything you need and more to help you on your wellness journey. Fitbit syncs with it to automatically log your exercise for points and you can log meals, create recipes, and connect with other users guide Connect.

Easy to use

Overall the app is easy to use and is functional. The app does occasionally give me issues searching for a food that I know is there but overall I find it easy to use.

Great app

Easy to track the food I eat especially when my favorites are saved. Scanning foods at the store helps me make better choices when shopping and it’s easy to look up restaurant points. Down 25 pounds. Wahoo!!

Thank you

The WW app is my guide to weight loss. It is so easy to use full of information. You can chat with WW members as well as consult with WW staff. Plenty of recipes, look up points by restaurant or favorite foods. You can monitor your food intake allowed and remains foods in your day! This is a Great app Love it!

Best Yet for Weight Loss

This App is so easy to use. It really helps me to stay on track by making keeping track of what I eat so simple. Also the coaching available is very helpful as well as posts from other users.

Helps Me Eat Healthy On The Go

Love the mobile app. It makes it easy to stay on track and find healthy food options when I am away from home!

Great recipes and easy to find point values for foods. Love the restaurant feature.

Track to lose

If you truly use this app for what it us designed for you are guaranteed to lose weight!! It makes tracking so easy. I especially love the scan feature!!

Love this app

Just started back to WW. Was convinced to try the app & so glad I did. I love the scanner function and the restaurant listings. Daily posting page could be cleaned up a bit. Too much info on an important posting page. But, it's still great!

We app

The app is so easy and convenient. Only thing that could make it better would be to store more food in the memory for the meals. After a while it doesn’t save. Other than that great!!

Great app

Great app and program, definitely helps me stay on track. The search functionality for different foods could be improved. In addition, I personally would enjoy more content/ recipes and less “sharing”. Overall happy with the app though.

Simplicity!

Hello! My first experience in the world of Weight Watchers was in 1979. We wrote down everything we ate and drank. In those days there were many restrictions.

Weight Watchers has come SO far and so have we!! Embrace the journey to a new you!! You will LOVE who you become!

So helpful

The WW app has so many wonderful features- chatting with a live coach has been such a good experience- also being accountable for what you eat and your activity during the day has been great. It’s so easy to use, too

Makes tracking and shopping so easy.

Makes following the plan so much easier than in the past. Highly recommended. Update: 40 lbs lost, could have not done it without the app.

Weightwatchers Application is Great

I love a portable way to track and look up points. The last update fixed the issue with not updating recently added items. My Fitbit syncs. I love the fact my effort level on my Fitbit Inspire HR translates into activity points.

Not impressed!

I used to like it better when there was content and not only tools. This is mostly a tracking device. Could be improved.

WW mobile

I couldn't do ww without the mobile app! I use it exclusively to record my food and activity. It's the only way to go! Hand writing and waiting until I get in front if my computer doesn't work... I give up, forget items and get frustrated!

WW mobile is the way to go!

Lisa

Great App

So easy to search popular restaurants and plan your meals before you go. Also love being able to scan items at the grocery to determine if I would like to purchase products.

Tracking food groups

I wish the WW app would track food groups (in addition to points) similar to the earliest versions of the WW plan. It would be convenient to be able to easily check off my quotas for dairy, fats, grains, etc. while keeping me within my points range.

Easy to use and motivating

This app gives you lots of information that is motivating and helpful. Also, resources are easy to find and truly helpful. I love the Wellness points too, they help you to want to stay on track.

My Lifeline

I have used the WW app ever since it was available. It is a wonderful tool that supports my WW Lifestyle. I use it 24/7 even on my not so good days. It is easy to use and I love the scanner feature! I wish it tracked calories but I can do that on another app.

Love it!

The WW app makes the program work for me...in the past, tracking on paper was torture for me, but now I love tracking! I also like having everything in one place—tracking, recipes, restaurants, monitoring my journey, and support if I want it...brilliant!!

Great All Purpose App

I love the WW App because it has so many uses. Track foods I eat. Add my recipe ingredients for accurate tracking. Exercise, meditation, and I really find the restaurant list for determining menu item points extremely helpful. Thank you for developing such a great App.

Can t lose weight without it !

This app is awesome, I can track what I eat immediately, check what I see in the store, look for a recipe when in store and buy what I need, tracking points anywhere and anytime! I just love it !!!

Staying accountable

I love the app, it helps me to stay accountable and it is easier to navigate on my phone than it has been in the past. I especially like being able to track exercise easily.

I’m loving it

This app has all the tools needed to help one succeed with WW. I enjoy just browsing whether it is success stories or recipes. I am fighting do exercises but your app provides encouragement there as well. Makes it so easy to stick with the program!

❤️ Connect

The Connect app has helped me a great deal. Moral support at all hours 24/7 with

motivation from people who struggle with food just as I do. I’m still learning new ways of managing my food intake and activity and more importantly my emotional relationship to food. I’m learning how to balance the real life pressures to over eat with moderation, and smart choices.

I would like to see the cookbook recipes’ Smart Points available in the app data base. It would be so much easier to track them.

Thank you for your work WW. 🙌🏻

Does not make any effort to help you

The app makes absolutely no effort to notify you when you’ve stopped using it.

It was (mostly) well designed, but expensive! And I guarantee you their business model is built on hoping people subscribe for a trial and forget all about the app or their subscription.

Not worth the price, would not recommend above other apps that do more for less.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Big fan.

Have tried it on and off for years and the new WW freestyle and app combination work better than anything before for me. It's not overnight, but it is sustainable. App is great. Some room for improvement on search functionality.

Love this app, almost perfect

I absolutely love this app. It's so easy to use. Love the recipe builder especially. My only requests would be, a protein tracker, and a way to print out recipes without the big blue band on the top. What a waste of ink and paper. It was much better in the past.

Very helpful

I find the app to be very helpful both at the grocery store when purchasing food as well as keeping track of my movement since it connects with my Fitbit. It helps to make me feel in control!

Colleen Cashman

This app makes following the program so easy! Tracking in the past with pen and paper was always a task I meant to do but, would never get around to it. The app makes tracking a breeze which leads to more success on the scale! I love it!

Almost perfect

I wish on Connect you could post photos in a comments on other people's posts. Also, I wish more of the barcodes matched up. Some are close, but off by one or two items.

Love, Love, Love it

This app make this program so easy. Going to the store. Cooking dinner, or trying to figure out where to eat out. It’s just made so easy as long as you use the app. Thank you Weight Watchers for putting everything all in one place.

Ww app

I love this app however I don’t like the fact that minors ( who join ww) are not allowed to register and use the app. These kids will be much more motivated to buy into the healthy lifestyle if they’re allowed to use the app. It’s completely geared towards them.

Great app! Helped me to loose weight like no other app has!

I was getting tired of seeing my weight keep going up! The WW point system makes it easy to learn a new healthier way of eating and keeping active. Love this program and the app is well made! Thank you WW!!

Thank you for the updates!!

I really think this app is easy to use. The food is easy to track and find. I love the connect feature as well - It definitely is a big part of helping me to stay motivated and on track and feel good about myself.

I love this app!

Makes it all so easy! Food, activity and weight loss tracking at your fingertips. Since you always have your phone with you you have access to amazing recipes wherever you are.

WW APP REVIEW

I find that the app is easier to use the more you use it!

I love the recipe builder (called create recipe now). The editing feature on it is great, as it allows me to change the recipe as I want.

I also, like that I can create foods of my own, that aren’t on the app!

Connect is a great feature when you’re looking for some encouragement, advice, and ideas for any of your needs! You just use a hashtag and then what you are looking for, no spaces. You can get all sorts of things. Like recipes, support, turtle club, workouts, etc!

Easier than you could imagine

This WW app is fabulous. Tracks everything at your fingertips. Looks up almost anything with ease. I take it to the grocery store to avoid anything not good for me. Tracks activity as well. Best thing ever!

Helpful

Love that it makes it so easy to stay on track and even when you go out to eat the restaurants showing food points are the ones we visit frequently

A foundation for success

The app makes it very easy to lose weight. It has great features to make it simple to track points. I love the bar scanner. It also has many restaurants listed with point values for their menus

Goals

Finally making it back into WW! I made lifetime over a year ago then I was 8 lbs over goal, I weighed myself this am and saw the scale move down 4 lbs. back to tracking and making better choices. I feel like it’s going to be a great day!

Only works on home WiFi

This app has potential. For some reason, it only works while I’m on home WiFi. I have been unable to use the scanner at the stores and when I tried to log food, it did t work. I then attempted to log out and log back in and it wouldn’t let me in. It wasn’t until I got home that I was able to finally use the app. This has now happened on 2 different days so I am not convinced there is a flaw in the app.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Overall excellent.

While I love this app and use it daily- I wish there was a more prominent distinction/ indicator between categories. For example, when I pull up a meal I entered there is a list of meals below. I think sometimes that it recorded those foods, and I wish they were highlighted or shaded some way.

Works Great, makes plan easy to maintain

Been using WW app since becoming a member of the program. Lost 42lbs+ since beginning. Great for shopping, recipes, support, and staying on course. Love the way it interacts with my IOS devices and activity. Highly recommend.

Love the on-line program!

As computer illiterate as I am, I am having no problems at all using the interactive website. It's so much easier than the little tracing booklets of years ago. It's easy to use and actually fun.

Great App!

The only thing I’d wish it would automatically do is sync with my Apple Watch. Some days it does it and others it doesn’t it keeps saying that I didn’t work out for the day and I’d work out serval Times in a day. Other than that it’s really a effective tracking tool

Love the app, but...

When I track a food I have searched, the words in the search bar used to clear. Now I have to delete before searching my next food. I would like that feature back.

overall easy use

Minor issues, overall easy use. My issues are with adding a new food, it isn’t as easy as my fitness pals system and that free, with WW. Tech support seems like it would be better

Love this awesome, easy-to-use app!

This app has been life changing! It is so easy to use and has helped me to understand how what I eat affects my health. I have showed it to many friends and raved about how great and thorough it is. Thank you to all who helped in its development!

Weight watchers app is great!

Love this app! Easy to use and fun to use! I do wish under restaurants you could sort by points from lowest to highest. That would help me when I eat out to see what the lowest points are in comparison to what points I have left!

Worth every penny!!

I have tried the free alternatives to this app but none of them ever touch how great this app is....I will definitely be using this app and none other!! It has EVERYTHING you need to get the weight off and keep it off!! #36poundsdownsinceJan

Love this app! Efficient way to be accountable!

I am on my phone Lot so having this app just makes it so easy to record everything I put in my mouth. It is so efficient I love it! It has really aided my progress and weight loss journey. Thank you!

Weight Watchers

App makes WW so much easier to track daily food choices, points, save favorites, get ideas for meals.

Almost five star except when other people submit points for foods not found on app, some list food amount as one serving, but not what one serving actually is.

Great app for weight loss

I’ve been using this app for a month and the WW Freestyle program is great. I like the changes they have made to the program overall and the app makes it so easy to keep track of exercise by sinking with my Fitbit.

Wish I could log offline!

Had a two week camping trip where I was staying on plan. I didn’t expect all the services from the app being without cell service, but I was still hoping to type in my food and save it. Otherwise, the app is great

Thank you for the feedback! We will be passing this along to our teams for consideration with future updates. Best wishes.

-Weight Watchers Customer Care-

Never EVER Dreamed

-Never EVER dreamed I would have so much fun on a diet.

-Never EVER dreamed an APP would hold my interest long enough to help me record my every meal.

-Never EVER dreamed an APP would help me me set a goal I would actually achieve.

-Never EVER thought I would lose MORE weight than I planned and KEEP off.

As diet, the WWH APP is a 10!

Not working

Very frustrating when u are paying a lot of money for an app and u are counting on it working and half the time u can’t even load it!!!!! Please fix!! Or give us a refund for every time the app is down!!!!

We had a brief server outage yesterday. Please accept our apology.

Good but updates sometimes remove functionality

The most recent update took away the ability to select the new, trending, and following streams. I’m not sure if it’s showing trending or new based on the content, but it’s definitely not showing the people I follow.

Could use better recipe mods & meal functionality

Great app but can you make it easy to copy a recipe so we can make a modified version? Not just change a recipe. This would save us so much time! Also, you can scan a food in the recipe builder but not in meals, why not have the scanner in both?

They will never stop charging your card!

The program works great, but when I finished and wanted to cancel, they just wouldn’t stop charging my card. Called repeatedly, got repeated promises to cancel and repeated confirmation numbers, then got charged again. It was a horror show, and I spent hours trying to fix it. It’s a shame, because the freestyle plan and the upc reader were both awesome, but instead of raves, I cannot say enough bad things about this experience.

Great app!

I love this app. It has lots of great features that make tracking and staying connected possible. There are a couple things that I think could be worked out or improved on, but all in all it’s a really good app.

Love it!

So easy to use! I can eat anything I want— just not everything in one day! It helps with portion control. It’s all about making smart choices if you truly want to lose weight and improve your health. This app is awesome!

The app is good but would be nice if...

It would be nice if I could share recipes, food favorites and meals that I've added with my husband and vis-versa. We are doing Weight Watchers together and often would like to be able to share our food information and not have to add from scratch.

Love it!

I have been using the app for over 2 years. Always had problems with it. The improvements have been spectacular and it never quits or has errors anymore. Thank you for the changes!!!!

What happened to the menus?

We eat out a lot. Restaurant menus used to be fairly good for main chain restaurants. Now, even Sonny’s only has my choice of BBQ salad. Why? Every other menu item has disappeared. Menus needs to be updated more often to reflect what is currently on the menu. Ihop, for example, has dishes that haven’t been available for years.

Irritated

I just signed up for online weight watchers and the app has a huge glitch. I cannot get out of the tracking mode to be able to even review the whole app. I’ve even deleted and reinstalled the app. I have a friend who uses the app and had the same problem but when she closed the app she could go back in and the home screen would come up. Not mine. Right back to the tracking and cannot click done to get out of it

Search

You go to search for a food but if you can’t find what you are looking for you can’t get back to the main menu. You cannot hit done. Instead you have to exit out of the whole app. Even then when the app first comes up it gives you a search suggestion that won’t allow you access to the main menu without bringing up the search bar and the whole process starts over again.

Thank you

WW really does work if you track your food. And if you mess up just start over the next day. Loosing weight is something only you can do. No one can do it for you. But with this app, You have help the whole way. Thank you WW!

Glitchy app & not worth the monthly fee!

I’m cancelling my subscription because the app frequently crashes on my iPhone. They are aware of the issue. If you still want to try it don’t sign up for a subscription since they won’t refund your money if you sign up for the 3 month period. Poor business practice to charge customers for a faulty product. There are so many more features on the MyFitnessPal app. I should have researched more at the get go.

Great for tracking

I love the app. It’s great for tracking, looking at progress and checking connect. I only wish it was easier to find recipes on it and it more quickly identified frequent foods for tracking faster

Weight watchers app

I Don’t love the app. It doesn’t give me the ease on the phone to track my daily weight changes. Also, it doesn’t give me the ability to just enter in the calories and change it to points. Additionally, it doesn’t give me a notes section to write down thought and feelings, foods that worked well for me, documenting stressors, success, and areas for my improvement.

Love we app

I love the we app when it is working. Find it does freeze up often. When it is working it is great. Used it for my entire weeks of groceries. Found it so easy to determine what I should buy to make all my meals.

Great!

Pretty good! I use it every day. The only thing I'm not a fan of is that anyone can put a certain food in and claim how many calories are in it. I'm not sure how accurate it is when it comes to that. Other than that I'm very pleased

Best tool I’ve used for losing weight!

I love this app I can take it and use it at the restaurants when I’m shopping it helps me make the right choices it also keeps me on track. I’m down 24.8 pounds since starting weight watchers!

Great app except for record of scanned items

I love the app; however, it was much easier to find scanned items when they were listed chronologically. Now they are in alphabetical order of the BRAND NAME of the item which sounds easier to find...the problem is that we don't always remember the brand name. SO, there you go!

Missing critical elements

The bar scan function is great but why would the app not track micronutrients? Free apps like Lose It do it and eating the right balance is part of healthy eating. I find this to be a major loss. When I wrote to the help line the response

Se was “ use the free apps”. Seriously? You should have this function. Less

Ads and more information to teach people to eat the right balance.

Pretty good but could be great

The app tends to freeze at least once a day which is very annoying. And a great feature to add would be being able to scan foods when putting them into a recipe. That would cut the time in half for using the recipe builder feature.

Couldn’t do this program without it!

The points system helps so much, and on a bad day it helps get me back on track. I would like to see a way to get some local restaurants on here, but overall I love it!

Adding Custom food is calculating wrong numbers

I love this app! However, when I try to add a custom food, after I save it, the points come out correctly, but all the values get changed I.e. calorie amount, fat amount, etc. to really high numbers.

I’m going to do this!😜

I love the new WW just wish you would give us more meal plans. I’m lazy I guess but-get bored with the same thing a lot. The idea of eating a fruit or veggie is awesome when I’m hungry and don’t want to blow my points. I’ve lost 16.2 pounds in this first month. I’m gonna DO this😜

Amazing

If you want results you the app. Track everything and don’t be afraid to go negative. Most of all you get a chance to see what,joe and why you are eating...take the time to look at it and make changes that wrk for you.

Way better than before

When I used this a couple of years ago, it wasn’t nearly as user friendly as it is now. The barcode scanner works in a snap and finds most brands foods. Overall, easier to track than in the past!

Sooooo easy!!!

If I had known how cool and easy the app was, I would have joined LONG ago. The barcode scanner is the bomb. For those of you that were on Weight Watchers years ago, you won't believe the ease of tracking and finding point values! Kudos Weight Watchers!!!

Still using it

The WW App is better, quicker, and more comprehensive than ever. Love the program including recipes, activity monitor, meal creation, etc. The one drawback compared to the old app is the inability to easily look at historical tracking data—other than painfully scrolling back one day at a time.

Not loving the new update

I know that change can sometimes be hard, but at the moment I'm failing to see the benefit of the changes in the recent update. I often eat yesterday's dinner for today's lunch. Tracking this used to be easy. I would swipe right to track yesterday's dinner then switch eat food item to lunch. Now I have to toggle between a lunch page and a dinner page. Super cumbersome.

Easy to use!

Good app overall, easy to use and helps me track my meals and keep on track! The barcode scanner is great and I like the restaurant lookup feature....although it doesn't have non-big chain restaurants, it is a good start.

Good App

Very helpful in staying on track with daily points. Suggestion: it would be great if there were an option to copy recipe URLs into the recipe section to generate points instead of having to manually enter a recipe that’s already online.

Can’t Beat This App

It has every food item you can think of to eat. It’s comforting and less stress to login your food 🎯💯🥇 Very user friendly, n updated food items 🎯 A health changer! Current n up to date 🎯

WW mobile app

I love this app. It makes tracking easy for me since I always have my Iphone with me. I like that I can quick add food after using my calculator on my phone. Like that it has so many food choices.

Excellent resource for weight management

WW provides remarkable helps for losing and maintaining weight. The app offers an education in which foods and activities work best in getting healthier. I recommend WW to everyone who cares about their health and want to get better.

Mobile tracking

We all know that if we track we lose! The Mobile App makes it a no brainier with reminders for every meal of the day! You simply can't forget to track!

Member

I am a lifetime member and for some reason the app left my phone and they day I don’t have an account. I lost over 6000points and can’t track anything. My name is Connie Barker and I wish the meetings would open back up. I miss them

WW App

I find using the WW app so helpful and easy to use. I’m an absolute fan for life and have recommended it to many of my friends who live a much busier life than I do have found it useful and helped them to achieve their weight goals with ease.

Friends

I just love weight watchers, the friends and bonds you make with people who relate to you means everything. Even during the pandemic. We got to see each other. I’m proud to tell people my success on WW. Keep up all the encouragement 🙏

Format

I love how everything is organized. The daily food and activity. The blue rings to show how long I stayed in the daily point zone. There are so many supportive tools. The recipes, the exercise videos. It is full of helpful tools. 1Jewels80

Love The App

LOVE the app and love WW!!! Started in late April and have lost 29.6 pounds so far!! Who knew that it could be so EASY thanks to the app. It’s so easy to keep track of everything I eat and stay within my points!! Thank you WW!! You have made my life so much better!! 😍😍

Very Convenient

Tracking food is so easy with the app. You can find almost any type of food. You have to be a bit creative with certain foods but it is still easy.

Easy to keep accountable

Always at hand since my phone is always with me. So simple and it makes me think twice about portion sizes, alcohol choices, and apprporiate snacks. Even when I “fall off the wagon”, I hold on to it so I can get back on.

Great for Tracking

Would love the way to make a quick add item into a favorite. Would be great to have a notes area to review comments. I currently use the notes on my iPhone but that isn't linked to my WW apps Mark

Easy Peasy

This program is a lifesaver! It is quick, precise, and easy to use! I am a lifetime member, so as long as I weigh in every month & stay on target weight it is free for me. However, I absolutely would pay to have this program!

Really good

started back after a long covid vacation like most other folks.

I am a lifetime member since 1996. The app in the beginning was awful,ww has come a long way have been enjoying all the new features.

Thanks

We do not want you to feel we are not committed to your success. Thank you so much for taking the time to share your feedback with us. We have released a new update, 7.1.0. Please check it out. Let us know if there is anything further we may assist you with. Best wishes.

-WW Customer Care-

Please add being able to search restaurants by cuisine.

The one thing I don’t like is that I cannot search the restaurants by cuisine type. Otherwise it is easy to use and had a lot of good features.

The Only Way to Fly!

I’d be lost without the WW App! I use it when I food shop; big points stuff doesn’t even make it into the cart. If I see a delicious item, I whip out my phone and - ugh - that baby goes back on the shelf! No more guesswork!

We for life

This not just a diet this will be my way of life. The app makes it so easy to keep track of what I eat and I really love using it while shopping I make better choices and have better results

Liked it better before

Not a fan of the latest update. It was so much easier to see my whole day without having to click on ‘view food log.’ And, it appears that the app no longer remembers and makes the group of foods that I typically have as a single meal available to track with a single swipe (yes, I know, I could set them up as a meal). Take us back, please.

Scanned foods

It would be a lot easier if the scanned foods were in alphabetical order. It’s difficult finding the food item when there are so many of them!

Very helpful

Overall, the app works nicely. The glitch I have noticed .. Every once in awhile, the screen freezes. I am forced to remove the app from my phone and reinstall. It can be frustrating!

WW app is great

I did WW several years ago. All of the tracking and figuring out things was a challenge. The new program & WW app make this so easy. I’ve been tracking and loosing every week. I know I am going to stick with it and reach my goal.

It’s very helpful!!! 🙏❤️💕💐

I can keep track of my food, weight, activity and sleep. I can also use the barcode scanner while at the grocery store. This app makes doing this thing so much easier. Thank You Jesus!!!!

If only losing weight were this user friendly.

I love this app. It has many more food point options now and is much easier to use. It keeps me on point at all times.

Great app

I give it 5 with a couple of recommendations for improvement. I wish it would have a place to give you cumulative Nutritional data per day for those of us that have to track such things as sodium, sugar, fiber intake

Great way to lose weight

The way Weight Watchers set up this App it is so user friendly, not tedious at all to log in the food (even for someone like me that hates doing it) and the articles that are within the App are super helpful!

Love this app!

So easy to use and almost fun to keep track. This app has improved its glitches and is a tremendous tool in my weight loss success! I love that WW offers it free now that I've become a lifetime member. Hope to remain so with the use of this app.

WW Wins

I love the WW App because it makes your journey so easy. With the scanning ability it keeps most of the pitfalls and surprises away. The visual of how you do each day, tracking, activity and also the Connect feature are tops in helping me succeed.

Success is Great!!!

This weight watchers tool has taught me so much about food. I have learned the good and the bad foods and how to eat better or even treat myself occasionally. I always have something I can eat and I never go to bed hungry. I am down a total of 70 lbs. 😊

So easy!

This app makes it so easy and even fun to track my food! And if you stay within your points, you WILL lose weight. I’ve been using it for over a year and still love it!

Tool update

There needs to be some clarity around the total number of points for a whole wing prepared on the grill, air fryer and in the oven . As I’ve been told it would be 6 points however a rotisserie wing is 4 points, restaurant grilled wings are 3-4 points, and a fried chicken wing is 6 points. I’ve chatted a few times and ultimately been told 3 different things . I hope that you guys are sincere when you say you’re always listening and open to improvements.

Thank you for reaching out. Chicken wings are super delicious and with so many different variations/recipes/preparation styles out there, it's no wonder why you might be receiving different answers.

A great way to minimize the confusion is to build your own recipe (using our recipe builder) and use a food scale to weigh the wings.

But the main thing to remember when tracking is it's not about perfection. It's about being aware of the day to day food choices you make. In the grand scheme of things, miscalculating a chicken wing won't derail your entire progress. Enjoy!

ResolutionSupport@ww.com. Thanks!

--WW Customer Care—

Great app- great experience

I did WW about 10 years ago and this is even easier and more fun! I love to see posts by others and see their success stories. Logging food and exercise is easy. And I love the built in workout classes.

It works well for me!

I haven't had any problems or issues with the app and I like the ability to add multiple items at once from the recently added list.

A Program That Truly Works!

I have been an “off and on” member of WW for years. I am quite happy to say that I am currently “on” and I am really enjoying it! Great app with wonderful coaches and tools that work. I’ve lost almost 23 pounds so far and feel great!

Can’t live without it!!

It’s my lifeline to the world, and I honestly don’t know what I would do without it. Especially at this time, there is so much uncertainty and sadness in our world. The posts on Connect are encouraging, uplifting, and even funny. I need it, I love it!!

Great tracker, but not just for food.

I’ve really liked all of the coaching and exercise options. I’m very out of shape. I am so glad to see that you have lots of beginner options starting with 5 minute activities.

The worst part is meal planning without a grocery list. Please!!! Fix that!!

Love it

The scanner works great, so many foods are already in the database, and I don’t run into issues so I’ve been able to use the app regularly. Doesn’t hurt that I’ve been able to lose 10 lbs in 8 weeks!

Love the Purple Plan

I am the happiest I have been in a very long time! I honestly think I can do this forever - just keeping track, walking and enjoying my delicious meals. Thank you to the brilliant person who designed the Weight Watchers Purple Plan❤️

Third time is the charm.

This is my third time with weight watchers in 30 years and it’s the most weight ever lost with the easiest approach because of the program on my smart phone. Bravo to you all. Lost 28 in 10 weeks. 😎

WW app

The WW app is easy to use and navigate. I find the app has a nice layout and I’m able to

Explore all components on the app easily.

Also I love that WW offers tutorials on how to use and navigate the app. I love being able to track my points on the app!

Tracking

At first I had difficulty tracking using the app it took me a few tries to get it down. I feel the rewards for tracking gives me the incentive to track.

WW app

This app keeps me accountable for my weight loss journey. I like connecting with others who are working their WW plan. I love making recipes for WW and sharing them with others. I love food finds forum. The before and after pictures are inspiring. Love this app. Wish it was free 😆

Great tracking

I am now aware of my points. Keep tracking 😊. And meeting people like me that need to lose weight.

I also feel better eating healthy again and my joints don’t hurt me anymore.🎃 Or my lower back no more pain.

So easy!

I LOVE this app. WW makes everything so easy with this well thought out app. Recipes, workout routines, super easy to track meals. They’ve thought of everything you would need to make losing weight easier.

💗

This app is so motivating and makes it easy to want to stay on track. I am a dairy farmer and I love that it syncs my fit points as I put on a lot of steps in a day. No shame in eating those points, I earned them. It keeps me strong and I am losing weight.

Great app.

As long as I am honest with myself the app works. But nothing works when you lie to yourself. By recording everything WW works. Just be honest and the app makes that possible if you wish to eat healthy and maintain a healthy weight and life.

Love it

I love this app. So informative. A lot of information. Sharing others struggles. I can track so easy. I’d be lost without it. I’ve lost 55 pounds with this app. When I travel I can easily look at my meals and know how many points they are.

Best idea ever!

I love this app! If you lose track of what you have eaten you will not have the success that you will if you know exactly what you eat every day. Tracking doesn’t get any easier than using the Weight Watcher’s app!!

Rita Osendorf♥️

App

I absolutely love this app I really think it truly makes it easier to track your food and lose the wait faster! The app makes cooking different recipes so much easier not board with what I’m cooking now!

❤️

Weight Watchers Ap

Love the ap, very easy to use, helpful in tracking food intake & weight. Recipe info is great. But still have to go to online webpage for more in depth information, at least thats my experience so far (1st month). But its a pretty good ap.

Thanks for the wonderful app

I have mobility issues so being able to be part of the online community, who serve as my meeting, coaches and inspiration, is important to me. I also think the scanner is brilliant! Thanks again for making better health within my reach.

It’s like pushing the “easy” button

Love it! So easy to use. User friendly regardless your age. It’s nice to be able to still go out to and a restaurant with friends and love ones and still be able to participate. So far it’s been great!

Exercises choices not optimal

If you’re an avid exerciser like I am,

(Lost 50 on WW, maintaining 12 yrs. personal trainer) or just starting out, the fitness choices are limited , vague & some unusual. Most basic gym machines aren’t listed, but others such as “luge “ are! The app needs to be updated, ex: “playing with children” is just way too vague to get accurate points value.

Change is good!

It took some getting used to but once you navigate it's not bad. It still has the old stuff but just a different way to get to it. I like the updated data base. That was overdue.

Keeps me accountable

I am addicted to the WW app ❤️. I track and plan every meal and snack to stay with in my points and splurge using my weeklies 👏. I feel like I have the tools with connect, tracker for food, activity, recipes and counseling assistance to keep focused on my wellness goals ❤️

Weight watchers App

I Love this app

It works awesome and has so much helpful information !

Very user friendly to track your food !

I love yet scanner to check the food points before I decide if I’m gonna have something to eat .

Making dieting easier

Using this app helps me stay in control of the foods I consume each day. I can plan my day in advance, or I can stay on track with it if I want to have some thing not on my daily plan.

WW app

User friendly, multiple uses: tracking food points, tracking weight, scanner to scan food at the store to see how many points and it saves your favorites

This is great!

When a reporter asked the CEO of the company, who is the competition? She replied, the person who thinks they can do it them self.

That was me.

I joined in February and within 2 1/2 months I reached my goal. Now I’m maintaining, still using the app, and I couldn’t be happier.

Great App!

The weight watchers app really makes it easy to stay with the program! I use it to track both food & activity points, and use the barcode scanner every time I go to the grocery store.

The only weightloss app that WORKS!

WW is the only program that has worked for me, 100% digital at that. The WW connect community is amazing! Finally losing the weight, feeling better and feeling like myself again. I can’t say enough good things about WW

WW app

Love to use it- it’s simple, quick and helps keep me on track and accountable. The recipe portion helps me be realistic on foods I’ve made and eaten in the past without tracking points. Little choices- daily make a big difference.

Motivation in an app

Even if I weren’t so competitive, this app really keeps me motivated. The daily tracking is easy, I love that it syncs my steps and has recipes and workouts built in. It’s interactive and supportive. I’m finding it very helpful to keep me going.

Great app!

I love the ease of tracking, access to virtual meetings, and all the features and options- it offers so much. My only complaint is that sometimes it’s difficult to find a particular food in the database.

Weight Watchers App

Easy to use and navigate through this app, tracking food is quickly done and not complicated in any way!! Can track activities and weight easily as well!!

Quick and easy to use

I think WW finally worked out all the issues with this app. After first using it you'll find that it's easy to log food and that the scanner is your new best friend.

WW online app

This is one excellent app for helping me watch my weight. My daughter is doing this with me and we share recipes. I went to weight watchers in 1975 and this has come a long way!!!! I have actually increased my activity and feel great.

My new best friend

It’s always there for me, keeps me honest,

makes me secure, gives me lots of choices and room to grow. A true companion when I’m confused about food decisions. Wow!

Down 16 lbs. Celebrating a birthday in a few days and looking forward to a healthy year ahead.

The best

Awesome App! Easy , useful. Made all the difference for me. While I only wanted to drop about 13 lbs,this was most successful program I’ve done. I have always been very active . This just made all the difference in knowledge and accountability!

Love the app!!!

Tracking is so easy! All of the articles, activities and other features are so easy to use, I spend a lot of time looking and reading. Love all of the encouragement that is available in Connect.

Constantly improving!

The longer I use the app, the more useful it becomes. Tracking is as easy as you want it to be. I’m still tracking everything, including zero point foods. Would love the addition of tracking micro nutrients, such as grams of saturated and unsaturated fat, calories and sodium, or cholesterol. Until then, I’ll muddle through.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We will also forward any feedback to the appropriate teams for review. We look forward to hearing from you.

--WW Customer Care—

Getting to know WW

I just started few days ago using it and so far I love it, but it isn’t clear to me how they calculated my points or how much weight I can loose eating in the range the app decides. I would love to be more clear on that. But I love the new recipes and the feature of “what’s in your fridge”...

Keeps me on track

I find the app very easy to use daily. I use it as I shop for groceries and the number of points and serving size help me make decisions on what I buy and eat. I also love the points I earn and the free (shipping, too!) gifts I earn!

WW for the wellness win!

Wonderful. So helpful. Have been using for 8 weeks now and have lost weight and changed many unproductive habits. So much value in this app from food idea support to better mental wellness (esp as it pertains to how we think about weight loss). Thanks WW

WW 360

Aloha

It’s great..really

I have been with WW

and kept my goal for

9 years...

I have been though many updates

.with weight watchers ...

I have never been happier or healthier..

I do have a issue ..

if the Print (fonts)

could be a little bigger..

For ...The recipes and measurement

On serving sizes.....

I haven’t mastered how to delete

Unwanted food items from the app.

I’m planning on turning 70

2022 still Keeping on track

Thank you so much...

To Everyone who knows

what it takes...

To stay on track...!!!!!

Amazing lifestyle.

Phyllis Becker

Kailua Kona Hawaii...🏝🌋

Weight watchers ap

Great ap. Liked it better before the last upgrade tho. Was a lot easier to hi the plus sign and log food. Plus sign is gone now and have to go thru several screens to track food now.

So easy to use!

I have always tracked calories on another fitness app, but the points are a little easier to count. The app-especially the barcode scanner-makes it even easier.

Best tool for weight loss

My husband and I have been using it for five months. We have not only lost weight we are doing it together, talking about points and menus. The app is the easiest way to track food full stop.

Love this APP

I love this app and all of the things that it does and provides to help you succeed! The only complaint I have about the app is that the Points Calculator is challenging to find. It should be easier to locate.

The recipe builder is awesome!!! So many great features

App

It is very good for the most part except I wish I could turn off the “what is in your refrigerator?” Also when creating a recipe it is saved every few seconds so you don’t lose what you have written if you need to look something up.

Great and easy to use!

This app works well. I hardly ever have any complaints about it. It’s easy to use. I wish the recipe stuff was a bit easier but maybe it’s not possible. Overall, it keeps me ok track and is great!

Convenient

I use this app all of the time: grocery shopping, meal planning and tracking. Very easy to use which makes tracking so easy which makes losing weight easier.

Food variation

I find it tricky sometimes to input what I eat, because I don’t buy processed food, ready-made things. Just inserting something as plain as cooked hamburger meat was a challenge. I got all sorts of hamburger options, but what about pin old meat?

Opportunity for improvement

The app is great with one improvement. It stalls often- this isn’t related to my phone or connectivity as other apps continue to work-it happens often.

Connection

Just wish we were cable of fixing typo errors on post we make and able to enlarge pictures for better viewing, like food post etc.

I love this app but

I love this app but I really really wish that the food would sync with apple health. I would really love to see the nutrition values. That alone would be enough to make me keep this app beyond the two week trial. It would be worth the cost for me.

Point of activity points?

Easy to record. Communication between my Fitbit and app. But does all the activity I do give me any more to eat? When I did my Fitness Pal, I would earn extra calories with my steps and exercise.

Great tracking program!

I the only complaint is I would like a way to save recipes to a que I can look at and track instead of having to add it to a weekly plan. I thought tracking was crap, but it actually has proved to be efficient and helpful!

My best app for losing weight.

I used this app about 4 years ago and really appreciate the improvements they have made. There is a bit of a learning curve but this really keeps me on track to lose weight.

Great!

Please put the recipe builder and more features on the app! I cook using my iPad and sometimes my phone because I don't want to drag my laptop in the kitchen. I wish more useful items were at my fingertips! Love my barcode scanner! 😊

Great app but needs more

It’s a great app but it needs more, like totalling important daily nutrition counts like the total protein taken in. Not all foods have options like grams or ounces vs. the vague description of “1 serving”, so that would be helpful too. I’d also like a thumbs-up or some positive reinforcement if I do well on any given day.

This app is a great tool!

Weight Watchers works. Have this app helps me keep on top of my goals and how the program helps me achieve them. The Connect feature gives you a wide community of people with encouragement, ideas, and support! Love this app!

WW App

Love it for food tracking but something happened last week on activity & the regular list of alphabetized activities is no longer showing up- will ask at next workshop for help...

Everything you need!

So easy to use and everything you need to stay on track. I love to use the scanning feature while at the grocery store. Who knew Velveeta Mac & Cheese 2% was 9 points a serving! Back on the shelf it went.

So far, so good!

I've only been doing WW for two weeks now, but it has been easy with the mobile apps. It's great to have constant access. I can check points, restaurants, or get a quick motivation anytime.

Love it!

Very easy to navigate! I can read food labels at the grocery store and look up things quickly. The app keeps me motivated to keep track of points too! I am super happy with the app and the program! Thank you!

Works for me!

Healthy life style changes. Encourages me to eat real food. Easily signed up online. Had a question... chatted with someone helpful, question answered. I used the old program too. My take is change is hard, but good😀

Boosting self confidence and respect

This has definitely helped me to boost my confidence and respect as a person that loves myself again and be a family person. I’m forever thankful for everything that you’ve done for me plus more.

Great

I love the app so much better than before. I stay on track better and I love connect it helps me to feel like I’m not the only one with a weight issue, I love the recipes and I get new ideas. I also like the exercises as well.

Change is good

The constant improvements that are being made to the app. make it so easy to use. I have to thank WW for their persistence in this endeavor that benefits all of us in WW Don’t give up the fight technology helps us all to stay committed. Thanks KathyRoberts

I love it!

What can I say? I love this app. I can search for foods, scan items at the grocery store, quick calculate points if not found in scan, create recipes, peruse WW recipes, create frequent foods and meals. It is so easy to use! Everything WW at my fingertips.

Great tool

I love this ap. I use it all the time. I love the easy tracking, restaurant section which has so many choices. The social connect is very inspiring. I’m in WW several times every day. I would not be successful without this in my daily routine.

Constantly logs me out!

Every time i open the app, i have to login back in. it is incredibly frustrating! also, when you scan an item, it takes a while for the app to recognize I am trying to track the item, not just scan it. or it doesn’t track it at all.

Love the app!

The WW app definitely helps me easily track. I also regularly use it when I’m grocery shopping. I can determine my points before I buy by simply scanning the barcode.

If I had the ability to track my macros and simply upload a recipe I would give it 5 stars!

Basically love it. It’s what I use the most..

.. I just wish the foods I save and recipes I put in were easier to nit only relocate (I find I go in cir Les searching). I also wish the recipes I I put were more flexible. There are limitations on setting points and the titles

Outside of that it is working great!

Ww app don’t leave home without it!!!

I could not do the program without it. Tracking what you eat can be an eye opener. You can track food, exercise/activity,find recipes,and connect with others.

Love it

Without the app, I don’t think I would have lost my weight and met my goal and kept it off during Covid. It’s been a blessing to be able to connect with others and share our stories.

Recipe sharing

Great app. Just wish I could share and/or print my recipes with. Bit more ease. Also, when I am typing my recipe, it can easily be deleted right in the middle of entry.

However, besides the recipe issues, this is an awesome app!

Great Tool

Always at my fingertips to help keep me on track. There are sometimes glitches in pairing with my Fitbit, which is frustrating. Also wish there would be a feature where one could see all macros for the day. Other than that, it’s a great app!

Rewarding for active people

I love that this app links to my FitBit and that I can swap fitness points for food points. The food points system is genius, really forces you down the path of healthier foods but you still have full control.

WW helping me get healthy!!

Love the app. Only improvement I would like to see is being able to share your recipes that you create with other people with a click of the button

I love WW

I love this app. Easy to use provide a lot of information, gives a lot of different ideas for recipes and I can use anywhere I can go. I believe it’s worth the monthly fee. I’ve lost over 65 pounds on weight watchers using this app

Great app, lags sometimes

The app has improved dramatically over the past few years. There are still issues with the search function not finding the right items, especially in the results that populate while you’re typing a food to track.

Thank you for your feedback! It does not go unnoticed. Let us know if we can assist you in any way. Best wishes!

Vegan Friendly!

I love the WW green plan where fruits and veggies are zero points. This app has helped me focus on high quality foods as well as portion control. Even plant based peope can eat a little to much pasta and bread so it’s good to have something to help stay in check.

Great App, Wish There Was Spot for Daily Notes

This is a really robust app and WW has so many great features. I have a lot of food intolerances and wish I could have a spot where I could track that each day or after every meal instead of keeping it in a separate food log.

Best app!

Starting something new can become overwhelming sometimes. The WW app made it so much easier to stay on track. The barcode feature is my favorite! A lifesaver while shopping for better choices!

Good App

Love the app! And love that it now lets me keep track of my water easier. Just wish I would also tell me my overall macros. I’m still gonna go by WW points, but would be good to see the breakdown. Especially since there are now different plans. But overall, really like the app!

Life changing

Really helpful tool. Great space to get healthy and be inspired by others in this community. If something isn’t high quality or you experience difficulties, the WW officials will reach out to make things right. Great customer service.

WW app is awesome!

Very easy to track all my points, both food and activities. Tracking leads to success, so the easier it is, the more apt I am to do it. Thanks WW for making it easier than ever to lose the weight and keep it off!

Great app!

Using the scanner at the grocery store to find out how many points a food item has is so helpful in making food purchase decisions. I like seeing the graph of my weight over time. WW works great and is easy to use.

Great app, great program.

WW works when you work it. I can consistently lose weight every week if I track everything and stay close to my budget. The food database has everything I eat and I love the scanner.

Thank you

The app has been my lifesaver through this pandemic. I feel connected and responsible for what I’m doing. And with the virtual Zoom meetings I don’t feel like I’ve skipped a beat. I am still losing and feel great. Thank you so much.

Love WW App

It’s so nice to be able to track on the go. It has really helped me make smarter choices.

My only complaint is that is gets stuck searching sometimes. I can search something as simple as skim milk and get no results. But if I restart the APP, the search works fine. It’s still a great app!

Support At My Finger Tips

I love the WW app! I easily chart my points throughout the day and stay on track. It gives me easy access to recipes and motivational/educational articles. I can also keep motivated by stories and people in the group.

Love this

I began about 6 weeks ago. After 15 years of yo-yo dieting. In this short time during the coronavirus lockdown I have been able to drop 19 lbs. I need to drop another 11 and I am sure it will happen .

I am now almost 30 lbs down. Thanks

Love it

It’s so user friendly & easy to use. The only thing I would love to see is a place to see overall daily calories/break down of fats vs proteins, etc. So if I have a week that’s really good or really bad I can use that to help tweak what I’m doing. ❤️

This program works

Give this a try. Give yourself grace not to be perfect along the way. WW gives you recipe ideas and helps make it easy to plan each healthy choice needed to turn your life around !! You can still succeed without having to achieve a perfect lifestyle.

Love the app

I have a lifetime member of ww for over 10 years. Recently I started back and I love the app! Tracking is so much easier and I love that I can scan a food when I am not sure of points or while grocery shopping!!!

Good for tracking but could be better

I like the ability to pull frequent meal items. Recipes need help. The instructions are poor and there is no way to comment so that other users can learn from one another on their experiences using the recipes.

Sleep tracker

I have a suggestion - since the app can track your exercise using your Fitbit or other devices I think it would be nice if you enabled the sleep tracker through those devices as well!

Can still be better

I’d like to be able to read the weekly in the app and journal notes right there. Also the app doesn’t always find your favorite foods. The matching could be better when you are not scanning foods but typing the name.

Love it

Accountability, let’s me know where I’m at with my food choices, which encourages me to make better choices. It’s a place for community. The recipes available (and I’ve used many) are so full of flavor...they make nutritious eating a desire!

Hanging in there!

At first I was not sure about the green plan. Because when I was doing WW before I was on the Blue. Giving it a few weeks before I change. But I think I am going to like the green. I had met my goal last year and have put on 18 pounds in the past 6 months. Got to get it off. Love WW!

Love this Ap

The Ap is an amazing tool that teaches you how to eat without depriving yourself. I love the convenience and how simple it is to use. I love seeing my personal progress. Having the scan tool is very useful especially when shopping for groceries!

Meh.. worked before the latest update

It used to work really well. Then they did an update a little while ago. Now I have all kinds of issues. The favorites don’t work. You click on the favorites icon and nothing happens. Customer services is horrible. You contact them and then r answer is to delete and reinstall the app.

When reinstalling the app if you forget your password. You can ask to reset by receiving a link. Click on the link within a minute of resettling and it says the link is expired.

Finally I remembered my password and co tiniest the conversation with customer service and they say the issue is my phone contact them.

Not really worth the monthly fee. Use the membership online you’ll be happier.

Love this App

I love how easy it is to track my food intake everyday, I love the recipes, being able to scan items at the grocery store to check points. One of the easiest, most convenient apps to aid with weight loss.

Virtual Workshops

I like the option of connecting with my Workshop every week. Also, I find the app easy to negotiate. If I have a question or need help, I’m stunned with how quickly someone from the help line responds. You are doing what I need to stay focused!

So Easy To Use!

The app is so easy to use and keeps you on track!

I have lost 6.9lbs in 45 days from being mindful of what I am putting in my mouth. I would highly recommend if you need some accountability like I do.

Best app ever!

I love the WW app. And it just keeps getting better. Thanks for adding water tracking. It will help me to be mindful of my hydration. I use recipes all the time and they are wonderful. Even my family enjoy the meals I make. Healthy habits all the way around.

Weight watchers app

I love the app!

I only wish we could add a picture to the recipes we create. So I gave it four stars.

Savannasgram

And I wish we could go way back to the beginning with what we tracked for food that we used to eat.

We get into ruts sometimes and it helps to remember what worked for us in more successful days.

And it’s sad to think all our time and effort tracking it gets lost. I used to do it on paper booklets and kept them. But not for this new program. And this new program is great!

Love the app!

This app is changing my future, one day at a time, for the better. I have utilized all its features and it’s nice to know I can always find help when I get stuck. Thank you WW for partnering with me in such a convenient and supportive way!!

Shuts iPhone 11 down

Since I updated my iPhone 11 to iOS 13.4 when I open WW app the iPhone locks up and shuts down. Then restarts. Apple has run diagnostics and tell me it’s the software that needs attention. Contacted WW customer service and got no where! (18 year WW member)

Overall simple app

Basically Easy to figure out app - but should be easier to find list of scanned foods &. Easier to find zero point foods for quick reference (maybe a way to see favorite zero point foods that were chosen from list?) thank you 😊

Tracking meals

The only thing I notice is when I track a different meal a lot of the time it puts the info on the last meal I tracked. I then have to go back and delete that meal and put it on the correct meal. It’s a pain to have to keep doing that over and over

One recommendation

I love the app, very easy to use. But one recommendation I have is making the search for repeat items easier so they don’t have to be scanned each time. Make all repeat foods available in other meal options when searching. Thank you.

Didn’t realize how many calories I was eating

This helps me to track my limits. I never was a big eater, just made bad choices. I can still have snacks but have to plan. Snacks are not meals lol! I am eating more mindful and making sure to budget weeklies.

Love the WW app

A valuable part of my healthy new life style. Tracking your food choices keeps you on your toes and your mind in the game. I use Recipe Creator a lot. The meditation and activity sections are my fast go to guides for rest and movement. Connect is informative and inspirational.

Love the app!

Technology helps make tracking so much easier. Love the restaurant app! You choose the number of points and it will bring up food choices that you can have in that restaurant within the point range. Thank you WW DEVELOPERS!!

This app is so close to being a hit.

App has improved a lot, I find it difficult to find recipes but that may improve with usage. I still would like to see a better search engine, it is not very robust. It should have a fuzzy search.

So happy I tried this!

Already feeling and seeing results after two weeks! This gives me guidance, accountability and freedom to eat things I want, keep up with them and not feel guilty! App works great and the process is awesome!

It’s great!

I love the WW app. It helps me to keep my day in focus and keep on track. I feel it is very easy to use because I am not a person that uses apps. I love the WW program now. I got to lifetime thirty years ago and The program is so much better now.

Review

I like the app a lot, but sometimes it is slow to respond. Almost need a beefier server. Sometimes, I type an exact match for a food and my exact food is several items down on the list and other foods are farther up that are similar, but not exact.

Very easy to use

The app is very easy to use and makes it easier to effectively manage the WW plan, which is the best plan out there! This is a simple but effective program. Gives you so much versatility with foods and events.

Easy to use

I am not very tech savvy but I find this app to be so helpful and easy to use. I don't even know everything it does yet but as far as tracking, looking up points and storing my meals and recipes I give it five thumbs up!!👍🏼👍🏼👍🏼👍🏼👍🏼

Cruising through Food Points

I love being able to cruise through food including at restaurants and see the points. It’s easy to use and tracks my food and points on my phone.

Couldn’t Do It Without App!

Excellent tool that has helped me tremendously. I am a vigorous, healthy senior male, and I struggled with my weight as I got older. This has turned things around. I feel great and I never felt “Deprived” a single day! Forty pounds gone in less than a year!

Loving the WW App

Joining weight watchers is so encouraging and the success I’ve experienced is multiplied by the EASE of the App! Many resources available to track food, find recipes and connect with others in their journey to better health and fitness. I use it daily and love it!

The app I keep returning to

I am a classic yo-yo dieter but weight watchers does work and this is the app I use always to keep me on track. It's easy to use, it has evolved nicely, and it helps motivate me like no other app. Definitely worth giving this application a try!

Florida girl five

Please stop charging me I have not been to a meeting in months. My husband had a stroke two months after I joined and have not been back cents. Too many appointments to take him to so I am canceling my subscription with you all. As of today January 15 I will inform my bank thank you. Maybe will join again at a later date

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care—

Great at giving me what I need to succeed

Every feature is easy to find and use. Logging food by barcode is very easy since so many foods have been added. If the recipes varied daily I would have given it a 5 star. What I lack is imagination when I’m looking for food ideas.

WW’s app is fantastic.

Love WW app. It helps me track and monitor my habits as well as my progress. It cheers me on when I need encouragement. It helps me pick the best foods for my point budget. New foods can be scanned and restaurant foods can be reviewed so I make the best choices. Thank you for developing Wellness Works.

Constant Companion

I love having all the information, resources and a scanner right in my hand wherever I go! I like being able to look back and see how I counted something earlier in my week. I think the app is a terrific tool!

Amazing App!

This is one of the most important apps on my phone. This allows me to stay on track on the fly wherever I go and the fact that I can see my points on my watch as well, make it so much easier.

#gettingskinnyplan

This app is a life saver! It's the perfect tool to track what my food intake AND activity. I just wish I was able to click a button and track the points from a WW recipe; I've been entering it manually. Still an amazing app.

Helps me on this joirney. The updates are wonderful. Thank you!! I love the app now

Great app. All the tools available on this mobile app help the members to be successful. More automation, integration with Siri in addition to the scanning and Activ exercise module help us stay active and streamline these processes.

WW thanks

ILOVE the app because I can even adjust the serving size of each item. It has made me more aware of my need to better control portion size. NOW my pounds are coming off & my confidence is growing. This time I will be successful at getting & maintaining sensible health!

Easy to use

Great app! You can scan things to see points and calories. It has a chat feature and you can keep track of your weight loss too. I have nothing bad to say about the app, I think it’s great

Good app, want all tracking back

WW has been a great lifestyle for me but ever since the “freestyle” program it’s been tough to keep weight off. Would love a full tracking program again where fruit and veggies are the only free thing.

App crashes often

I love WW but this app leaves an awful lot to be desired. It crashes often especially when copying and pasting. I have tried everything like having no other apps open, uninstalled and reinstalled, hard starts, all to no avail. I can be typing in the middle of a post and it just shuts down. Hate it!!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

The app that does what it promises!

The point tally’s are easy to search and find. After you “practice” using the activity tracking feature it becomes easier. The only thing I’m having trouble with is searching, finding and saving recipes.

Exceptional App!!

This WW app keeps me on track and is so easy to use. I love the barcode feature and the recipes are so good and easy. Especially beneficial is being able to record my own recipe to get the number of points per serving.

Best Weight Loss Program Around!

WWW is the only thing that has worked for me. I am a social person and the WW app takes care of my social needs and acts as a major support in my life. I just can’t do the weight loss all alone. There is sooo much support here!!!

I love my app

Having to go to my app has made me aware of smart choices in good or better foods. I couldn’t figure out why I wasn’t losing weight on my own and I can see clearly from the points my choices were bad.

Life Changer

I love the ease & thoroughness of this app. I am able to find the point value for everything I might choose to eat. Have lost 11 pounds since January & am at a great weight. Also love the Chat feature—answers are immediate & accurate.

Easy to navigate

I like the app for the most part. Seems easy to use. Only thing is, WW had a zero points list under the restaurant list. It disappeared. Liked having easy access to that list.

What I need to succeed!

This app gives me tools I need to succeed. I like knowing how to calculate what I am eating goes toward my goal to be healthy! Tried it before and dropped out. But I have realize I could not effectively track the 1200 calories I am supposed to have each day.

I am also adjusting how I look my meals and portion size. I was eating way too much and contributing to my weight gain.

Planning meals and diversifying what I cook, by using the recipes they provide is also a tremendous bonus of the program.

I will succeed this time on WW!!!

Love this App

This app keeps me inform on what I’m eating. I no longer have to think because I must stay within my points - the app helps with that. Also I enjoy reading the testimonies. Most of all I love that WW provides recipes and restaurant options.

I love this App!

WW Lifetime Member

Best way for me to track. I always have my phone with me. Saves my fav foods & recently added foods - I tend to eat the same foods for periods of time. Graphs your weight loss so you can see if you are trending in the right direction. Definitely recommend.

Typing in food names

When I type in a partial food name and it automatically completes it, once you track it the correction doesn’t show up. It shows whatever I actually typed.

Easy to Use Easy to Lose

The app has so many good features to keep you on track from food to exercise along with support and accountability. Maintaining my lifetime goal has never been easier

Great app but needs one thing...

I really like this app but I wish it had a specific feature that you could track specifically your water intake for the day instead of adding it in your meal areas.

Great app...when it works

This is a great tool to utilize to help you on your weight loss journey. However, it often has technical issues. Very frustrating to not be able to use it as you should.

This app makes my life so much easier!

I love using the app in the grocery store. It’s amazing how many things don’t even make it into my cart after I scan it!

I don’t eat out that much, but the restaurant app is very helpful as well.

Big and easy to navigate!

The WW APP is very informative and easy to use.I really enjoy the scan window to put in many of my food choices. Also, reading about out success that members are having is great encouragement!

About 20 lbs down!

Love this app- it has helped me learn to be healthy, stay positive and I have lost almost 20 lbs in 3 1/2 months (it’s summer so I’ve gone off the app during s few trips, you can lose more in the same amount of time)

I Love Weight Watchers

I love the ease of tracking and connecting with so many on Connect. My only suggestion is to have recipe creator linked to Connect. I like to create recipes and having to rewrite them to Connect in order to share them is a pain in the neck.

Much Improved

This app is much improved over the one a year ago. I cancelled my WW online about 1 year ago as it didn't have all my restraints on it, and we do eat out a lot. This app also makes it easier to track previously tracked items. Much friendlier now.

Not happy with the new update!

I used to love this app. That is until I opened my profile and got hit in the face with my weight! I seldom opened my journey because I don’t want to know my weight. And I used to use my profile for a lot of things, unfortunately, now I’ll be staying away from it.

The rest of the app still works well.

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

App works fine but update that moves weight tracker stinks!

Why did you move the weight tracker from the “Journey” area!?!? Ridiculous update. Now it’s hard to see that part of my “Journey” which is the whole point of WW. Let’s make it more difficult to find. Please update and move back. I’m sure you are trying to have people focus less on the weight but let’s face it your company is called WEIGHT Watchers and loosing weight is what draws people to your company.

At WW, we focus on creating impactful experiences to enable healthy habits. As we develop more and more features, it’s important to take a step back and ensure we’re creating an overall intuitive app experience. One where the breadth of our program is as easily accessible as possible. We will be happy to forward your feedback to the proper teams for review. Wishing you success on your wellness journey!

--WW Customer Care—

WW your App makes it all work!

Behavior change is incredibly difficult. But when you have the assistance of such a great app with it's analysis and community and reinforcement tools you are automatically many steps ahead.

Lost over 20 lbs in two months.

The WW app has truly helped me control my diet and loose weight combined with a daily exercise program of riding my bike 10 miles a day. I have enjoyed a good variety of meals using the app to shop for groceries as well as plan meals.

I recently lost my job

I recently lost my job due to cut backs and I called WW to try and cancel my subscription and they would only allow me to do it if I paid $40 on the spot. I. LOST. MY. JOB. I have more important bills to pay and didn’t have the money on the spot. So I once again was charged another month, making my bank account negative. I understand it’s not their problem, but where is the compassion? And the person I spoke with could care less.

We truly apologize for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@weightwatchers.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

--WW Customer Care--

Just what I needed

I live this app! I don’t have time to attend meetings and this allows me to stay in touch with others and see their progress. It’s inspirational!!! I began in April and I am down 18lbs. Weight watchers is the best way to learning to eat right! Nothing better!

Love the app.

I do love the ww app and plan. My only problem is I wish it worked without Wi-Fi/cell service. I’m off the grid on the weekend sometimes and I can’t track. Even if it could just pull up the calculator or items you’ve previously scanned that would be beneficial.

Tracking ensures results.

I know what to do to lose weight. However I need the discipline of tracking to ensure that I will stay on course. It keeps me aware of what I am eating & what I should be eating. For me tracking is the key to being able to lose weight & hopefully keep it off.

Pop-Pop Peter

The proof of the not fat pudding (2 pts.) is that I lost 61 pounds using the tracking part of the app. Any glitches are easy to work around. Lots of choices. Favorite list makes it easy.

Have been in control for years.

Loving the WW app

I love that I can connect with others and track my food all day. Also, that if we eat out I can go to the app and see what I can eat ahead of time and still be in my points!! It’s a great tool for staying on track.

Love this

I have tried ww on and off for years pencil paper then a computer it all had limitations. This app is what was made a difference ,and the longer you stick with this the more success you have it’s so amazing

WW on the go

I still wish when you are selecting food items for a meal, there was a multi-select button (like in My Fitness Pal) where you could select several items and add them at once,

WW app

The app is very useful. It’s easier to track points now. They have most foods and even a scanner for bar codes. You can also chat with a representative online whenever you want to ask questions.

Just a few revisions

Love the app, esp to calculate points. May I suggest that I use the same 4-5 chain restaurants and would like to set those as favorites. Also would love to be able to sort the items in a restaurants by points like 1-5, 6-10 etc..

Otherwise I think the app is great!

WW rocks

I have done weight watchers on and off a number of times. This app makes it phenomenally better. So doable. I am down 94 pounds, at lifetime for almost a year, and perfectly capable of doing this for the rest of my life thanks to the app and a wonderful local workshop.

iPhone issues

There are issues with WW app on iPhones syncing with the Fitbit

I have reported an issue with the WW app on iPhone and the app not using the Fitpoints before the Weeklies, which is an option in the settings. My mother has an iPhone 8 and hers works correctly, but my iPhone XR does not.

If they could get these issues worked out this app would be amazing!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Love the Convenience!

The app is so wonderful to have at the tips of our fingers! Whether is putting in points for foods, finding recipes, going on connect, or just looking through your weight loss journey. I love everything about it!

Macros and overall nutrition info needed

I would like to see an option to see your daily macros and calorie information for the entire day. The zero point foods are great and get you to fill up on healthier things, but it would be beneficial to many people to see that they are not indeed over eating with those zero point foods.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Easy breezy

As a many time WW member on and off for 26 years this is by far the most result driven program. I’ve had so many inspired by my weight loss that they’ve joined too - I haven’t paid membership in months because of it.

Sync to Fitbit

The only issues that I have is not being able to sync my Fitbit up with WW. I will seek assistance at my next studio session. Tried the chat but was not successful also read the web directions but flunked there too

It’s hard a little but losing which I’m so happy with

I’m losing weight which I’m really really happy with and I’m at my goal weight now I’m just proud of my self and more happy and feel better and have moe energy now to and more active love the app

This app is awesome!

I am new to WW and using the app is easy, fun and full of great info. Tracking is easy once you get the hang if it! Love the barcode scanner, use it daily and when grocery shopping. The community feature is great. Love the sharing and support!

Easy to use

This app is great, it is easy to navigate and has just about every tool I need for my weight loss journey. A food tracker, weight tracker with milestone achievements, workout tracker and a great support community. I only wish it had a water tracker.

Easy to navigate!

This app is so helpful for staying on track! I love it! There is only one thing I would improve. I wish you could share recipes or print them. Especially one you create yourself.

Feeling like my “used to be self” again. I’d almost forgotten what feeling good felt like

Easiest eating plan I’ve ever been on. It encourages making good choices. I tell everyone that compliments me about the fun I’m having getting healthy and trim.

Thank you for the best plan ever!!!!!

Skeptical

I love this app!!! I’m on it all day checking, looking and counting. Took me only an hour to start tracking and following. This is so much better than my first round, but make no mistake, all the desired weight was gone then too!!!!

Love the app

The convenience this app brings allows me to stay on track. I don’t need to guess. I love creating recipes and then being able to adjust them while the app continues to track the point values for me.

Nice needs improvement

It needs some improvement- it doesn’t always remember what meals you’ve previously logged in so you don’t have to repeat. Should be made easier for info on account it’s a little confusing. It’s pricey for online app use only.

WW

I recently join in mid February and wasn’t really sure I as gonna be able to make this work. But once I took the time and convinced myself that it was worth, and now.. I’m committed.

Ya’ll know, many people have changed there life for ever.

Thank you

Amazinglove

Great could be better

I wish foods could be saved more easily for easy access later. Also wish connect posts from others could be saved

Absolutely horrible

Terrible terrible terrible customer service, vague cancellation information, and when I called to get a refund after the second cancellation and being charged $20 MONTHLY since the year started, they tell me they won’t give me a refund. Even though I’ve cancelled before and she even told me that. If you’re looking to get robbed after you hit your goal or can’t pay anymore and cancel, this is the app for you. However, I’m disgusted.

We do apologize for any difficulties you have experiences. If you are still in need of assistance with your account, you may reach out to ResolutionSupport@weightwatchers.com. Best wishes.

--WW Customer Care--

App is great!

App is great but I think it needs more generic listings. For example if I want to track something as simple as a fried chicken leg I shouldn’t have to choose a restaurant item since I don’t know how they made it or the ingredients. I like the option to use restaurant menus but sometimes it’s not that serious

Makes it easy to loose weight!

I love the app! I use it in the grocery store to check points on things I haven’t had. I also use it in a restaurant and I just feel supported and make better choices!

Still counting points

Like the potential for options and I look at most of the stuff you send us. The recipes are the best and the pictures make things easy. I’m a Point counter and will continue doing so. But still look at all the new options

WW app

It is well worth paying for altho I am a life time member and don’t have to pay monthly as long as I stay within my wgt goal range! It’s a life saver at the grocery store and at home when I want to scan my labels to get the point value of a food. Awesome app!

New Ap is great!

This ap is more user friendly than in the past. My only dilemma is when I want to adjust the count on fast food. For instance a McDonald Hamburger without a bun.

I wish you could erase rollover points after 2 weeks.

Great way to stay on track!

This app is so helpful in keeping me on track. I love the barcode scan feature and aptive workouts. The only down side is the limited restaurant and food information in the food tracker.

Making me aware and responsible

I love this app it has most of the foods I eat. I love that since I have to post all that I ate including making the decisions of good food choices the app helps me to stay on top of the food I am consuming that I like very much!

App not cooperating

I joined WW 1 week ago. I’d love to read all of the information pertaining to how the program works and tips for success etc. but they will not load on either my iPhone or iPad. I have figured out how to log meals and track points each day. Scanning a barcode works really well. I hope the bugs get worked out soon.

Welcome to the Weight Watchers Family! Our teams are working hard at making sure you get full access to our articles on the app. Right now, you will be able to view them on our site. We thank you for taking the time to submit your feedback. We wish you the best success on your journey!

-Weight Watchers Customer Care-

Needs Better Recipe Curation and Share Features

WW is all about community, but it is so frustrating that I cannot share recipes with others from the app for them to add to their library. Nor can I share recipes with others in order for them to track it. Both these features should absolutely exist in the app.

These are wonderful suggestions! Thank you so much for taking the time to share with us. We will be sure to pass this along for consideration. Best wishes on your journey!

-WW Customer Care-

Never syncs =(

Wonderful program, horrible Apple Watch app. Each time I launch the app from my watch to log nothing is there until I go to my phone and close and reopen the phone app and/or uninstall the Apple Watch app and reinstall. Ridiculous, and not worth having. What a shame. Would be fantastic to simply have a progress bar that shows 23 points and you simply tap and deduct points from your wrist during your day. Keep it simple.

Not compatible with Apple Watch

Disappointed that I signed up for 3 months. It doesn’t sync with my Apple Watch. Instead it sync’s with the health app. Which someone might think it’s the same but it’s not. I get zero points for my exercise. When I used a Fitbit I got exercise points. Not sure I will keep that app and subscription if this feature doesn’t change within the next 3 months.

Thank you for taking the time to reach out. We apologize for your frustrations regarding your Apple Watch syncing to your WW account account. In order for your Apple Watch activity and steps to sync to your WW account, you will need to have your Apple Health enabled and linked to your WW account. Once your Apple Health is link to your WW account, check to ensure you have enabled your information to sync. For further assistance, please email ResolutionSupport@weightwatchers.com. Thanks!

Glitch

Just downloaded this app and it will not allow me to go through the opening steps/checklist. It locks up on the screen where you’re supposed to learn about points. I have to exit the app and close it entirely and then go straight to the home screen in order to do anything else in the app. Frustrating.

Love but improvements needed

I love the app but it would be nice if it worked like other tracking systems where you could import recipes and share the recipes with your family members so that if they’re on WW they can cook things for the family as well and have point values needed.

WW App Makes Healthy Living Easier!

I’ve lost 48 lbs using this app along with meetings. It’s easy to track food and activity. It remembers fav meals and foods, has tons of restaurant menus with smart point values, and the scanner makes grocery shopping for low point foods super easy!

Functional but boring

This app and the program as a whole are fantastic. Easy to follow and really help make a difference in my weight loss journey. However, the dark blue is so dark and boring!! I wish I could pick my own theme and colors for my dashboard. Considering it’s an app that I look at 8-10 times a day... it would be nice if it could be more personalized.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

This App is the key to my success

I've dropped 31 lbs so far and I feel it's because this app makes it a snap to track what I eat. I've tried WW before but never tracked my food. This app made all the difference. I love it. Get this app now if you want to succeed!!

App Fan

I began to steadily lose weight with the ability to use this app. It helps to instantaneously put your food down or check for points before you make a food choice that may not be wise.

Good

I like the app. It is sort of intuitive. It could be improved but the more I use it the better I do. I am generally very good figuring these kinds of things out. We'll see how my wife does, she finds this rather hard. I really love the scanning feature it is amazing. I like that it coordinates with my Fitbit, very cool.

So Easy!

WW makes weight management so simple. I lost over 30 pounds in a year and I’ve maintained my weight with zero points and the apps to check food values and scan bar codes for points. I’m a believer! The WW program really delivers results.

Convenient and always there points tracking

Audition your food, track your points, lose the weight. The app does everything but eat the food for you.

Buggy - please fix!

The app keeps telling me “something’s wrong. Please check your connection and try again.” ...I’m connected to the internet with full bars, so what does that even mean? I can’t see parts of the app either, like my points or goal, it’s just blank. I have a new iPhone and it’s up to date so doesn’t make sense. Really annoying, especially for something I paid for — my free apps work better!!! Please fix this, I want to use the app!

We are sorry to hear you are getting an “Something wrong” error message. If you have the latest version of the app along with the latest OS version, we would love to investigate further as to what could be causing this connection issue. Please contact us at ResolutionSupport@weightwatchers.com and a Resolution Specialist will gather further information from you so we may resolve the issue just as quickly as we can. -Weight Watchers Resolution Team –

🏃‍♀️

I totally love this app, my phone is in my hand most of the time checking food out

This is the best weight watcher aid yet, thank you for this genius way to count points and coming up with free style eating

I don’t feel like I’m doing with out now

Winning!!!!!!!!!!!!

Latest update

Whatever you just did on the most recent update .... my favorite foods are no longer in alphabetical order and I have to search all over .... this is not convenient

Progress message

There are weeks it doesn’t send you a progress message which really upsets me! Also I’ve lost 20 pounds and I’ve only gotten a 5% badge. No 10, 15, 20 # or even a 10%! So extremely disappointed

There are lots of others on connect stating the same

More options

I love that it has encouraged me when I do well, and love the recipes it has for ideas to stay on track. My only complaint is that the preloaded foods are not more extensive. Sometimes I splurge on things and I can’t even really track them because it’s not even an option in the food data.

Searching Restaurant items

I wish the restaurant searches were easier. It’s annoying you need to scroll thru the entire list to find what your looking for. If it were at least in alphabetical order it would take less time.

Foods

I have quite a few foods that are not in here already. A lot of times I search for something, only the Light version of it comes up. That makes sense for some, but at the very beginning of a diet we are not all throwing out our entire pantry and buying all Light foods, so need those foods in the points search database as well.

Thank you for submitting your feedback, Lori. If you are unable to locate something in our database, we have a few different options for you to calculate the point values. Our calculator allows you to enter the nutritional information, we have a bar code scanner, and if you have the ingredients for a meal, you are able to create recipes. We appreciate any suggestions you may have on what to add into our database. Best wishes on your journey!

-Weight Watchers Customer Care-

Keeps logging me out and crashing

App has done this the last few days - please fix it because I love the ease of using this to scan and track. Having to login EACH time I want to track is inconvenient and quickly discouraging me from even tracking. I can’t see my activity points either.

Works well, needs more options

For the most part this app meets all of my needs. However, given that water consumption is such an integral part of the program, it would be nice to have the opportunity to keep track of one’s daily intake within the app

Only complaint is about design

Move the barcode or the head to a different location. Every time I go to scan an item, I hit the head which is right above it. Otherwise, the app does its job.

Love it

I’m in my first week and the app has made shopping easier for sure. I love all of its features especially how it syncs to my Fitbit. I find myself constantly on the app and the support I have gotten from other members has been great.

Help the Restaurant Section

It would be really great if there was a way to sort the food items within each specific restaurant by point value! This would be such a time saver!

Also, it would be awesome if there were more restaurants listed! On the Border and Landry’s restaurants would be great!

WW app is so easy to use

Rejoining I was very skeptical on the changes that were made. The app is so user friendly, which makes tracking a breeze. No more excuses for me. On the right track and looking forward to my success.

Makes tracking so much easier.

The only change I would request is a place to keep notes each day. Makes tracking emotions, events, etc., so much easier.

Sign up online first

Why does the app only provide one option of joining for a $200+ annual fee? If you go online there are options (all less expensive per month than this) that fit many different budgets. Sign up there first, THEN log onto the app! Such a bizarre thing for WW to do! Otherwise the app is pretty good and works for me to be accountable as I enter my information. The points are WAY too high and I’d never lose if I followed their plan of 42 points a day.

Easy to use!

This app makes tracking really easy and it's invaluable at the grocery store or a restaurant. When I travel I can always find a meeting. I think they've thought of everything!

Could use some improvements

Would love to be able to track my water intake as a separate thing. If I recall my WW diary from almost 10 years ago allowed me to cross off each serving of water I had for the day. Would be great to see how I’m doing with water as that is important too.

Great for tracking

Love the fact that I can scan barcodes and easily figure out how many points I would be using. BUT, they really need to add TouchID capabilities for logging in. The app logs me out periodically throughout the day and then when I do log in, it says there is an issue with my login, then goes in.

Love it!

I’ve tried counting calories several time before on other apps but love weight watchers. Easy app for tracking. And I like the smart points instead of counting calories. I feel like it’s worth the membership price!

App doesn’t work

I was charged for the $220 yearly plan, and then the app wouldn’t work. I waited 24 hours. Nothing. I deleted and re-downloaded and it still didn’t work. I called WW customer service who, after 40 minutes, told me to call iTunes. I called iTunes who immediately refunded me without asking if I even wanted a refund. I didn’t want a refund: I wanted the app to work. I will not be purchasing this app. Poor customer service lost both Apple and WW a customer.

Macros!

I’m very active and down to my last few pounds to lose. The app is very easy to use but now that I’m training harder than ever it would be nice to see my macros and micro-nutrients. It is frustrating to have to use an additional app.

Great app

I love the ww app. It makes it convenient to track meals on the go. I would appreciate it if ww could update the app to track measurements (waist, bust, etc.) I think especially since the program encourages exercise and the "beyond the scale" approach this would be helpful!

My WW

Started with WW on my birthday this year. The app was easy to navigate and find information. It gives you charge of your results.

Let’s you learn to manage your results and keeping yourself on track.

Denise P.

I have been tracking since January 4, 2021 (even on bad days) I have lost 32 pounds and have 10 more to go to hit my goal weight. I love the apps. Summer months are hard, but still able to maintain weight loss within 2 pounds.

Experience Overload

This has been the best experience ever! It is so addicting because I have learned so much and feel so much better ! I recommend it to everyone I talk with about making a healthy and doable change!

Lots of information at my fingertips!

For how much information is available you’ve made it pretty intuitive as well. This has become an important tool in my toolbox. Thank you!

Great for tracking etc

I wasn’t tracking very often but since I got the app I track a lot better. I just wish the sleep music would change once a month, so it stays soothing

Best app ever!

This interactive app is a must have for all Weight Watchers participants. It’s full of information and I consult it multiple times a day. Questions? No problem, live chat with a rep almost immediately after question is submitted.

Accountability

Entering pts daily is only way to go. And with WW recipes, one can change up menu. Also being able to go back and review your past numbers, is a great help. Following members also makes it fun!

Flexible input corrections

I like the option to correct my errors. Frequently I put in the wrong portion because I haven’t looked at that. I can bring it up and correct the portion size without any difficulty.

It works!

The process, well supported by the app works well. I use it all the time for tracking as well as looking up items while grocery shopping to keep my cart filled with good choices!

Two thumbs up!!

Having the ww app has helped me stay on track by having the scanning tool in the grocery store , allowing me to track my food and plan my food. I wouldn’t be as successful without it.

Super convenient!

I just re-joined WW a few weeks ago and I love the app. Everything I need at my fingertips. I love the rewards points for logging food and activity. I’ve had a little trouble syncing my Fitbit but I just add activity manually.

Weight Watchers App

I really like being able to easily track my points and find recipes and other advice. I do sometimes have trouble figuring out exactly how to find foods I am tracking but overall I find the app user friendly and helpful.

Lifetime

This app and a great coach made me reach my goal at 75 pound loss, lifetime couldn’t do without both .I had it not working for one day when I was transition into my lifetime. That’s when I said how much I need this to continue my healthy journey for life.

Love this app

WW has designed a fantastic app. Well done WW and your IT people. Super user friendly. Helps so much with the weight loss journey. And connect is the most positive uplifting support system. Well done everyone at WW!!!! Thank you so much for helping me get healthy and happy!!

WW mobiles

Even at the ripe old age of 69, I have been amazed at what I have learned from tracking my points on the mobile WW app. It assists me in making smart choices that benefit my whole family. I wouldn't be without it at the grocery!

Easy to use

During covid my husband and I have been able to maintain our weight loss through logging our food, weighing in at home and monthly virtual meetings. It’s the program that works for us.

Keeps me coming back and checking in

I love this app! It is user friendly and offers instantaneous answers to questions via chat. It keeps me coming back when I get off track!

Love this app it is so much better and caring around all their gadgets!!

I don't have any problems with this app. It always works when I need it. The only frustrating thing is that there is no recipe builder app on the phone

Best Weight Loss App Out There

This app is so easy to use and has so many options within in it that it makes weight loss very easy to manage. Food diary, nutritional makeup of food, articles, workouts. You name it, it has it.

The app

Best way to record meals and, also record exercise. I rated it 4 stars instead of 5 because I think we should be able to record naps. Sleep Is important at night but some of us take naps also. I wish we could record the sleep in 24 hours.

Love the app

From tracking what I eat and move to recipes, workout videos, and support, this app does it all. Easy to use on my i phone or computer. Use it many times throughout the day, everyday!

It makes tracking my day easier than pie.

Easy to use. Love tracking my daily food intake. My favorite feature is the water tracking function! It’s really helping me keep tracking!!!

Wellness Wins

I like this name much better. With a type 2 diabetes diagnosis in November I am doing this for my health. The weight coming off is a plus. I don’t want to be on medication for the rest of my life. Thank you for changing the name. It really changes the mindset!

Makes tracking so simple

I love using the weight watchers app to keep track of my day. I simply enter in what I eat and it tells me how many points I’ve used and how many I have left. No counting calories, or reading package labels.

Finally a sensible way to track

Baring a few glitches when searching for foods this is a wonderful app. The scan function is phenomenal!!!! You can even preplan your day...and edit for reality later🤣

Hey, thanks so much for your review! We're glad to hear you're loving the app and the bar-code feature. We'd like to hear more about the troubles you've experienced with the search function. At your convenience, send us a quick email with your WW Username and DOB, and description/examples of your experiences. If you can share the specifics of your mobile device and version of app you have installed, that would be great! Hope to hear from you soon.

Easy Peasy

The WW app is so easy to use/navigate. I especially love the scanner. Makes my life so much easier to capture what I eat. Populates everything about a good item that’s needed to track what I eat. If it’s not easy, simple I won’t do it. Easy peasy.

Great App

Great app, just could use some updating! A lot of other weight loss apps have tons of cool features, such as weight and a pic to see your progress and tons of recipes. Overall a great app would like to see some updating!

Way of life change

I have tried all different things in the past couple Years and WW has changed my way of eating and had the scales proving it. Thanks WW for being the tried and true and not just a fad diet

Gloria D.

This App have kept me grounded and accountable. I look forward to tracking, checking my points, planning my meals. I also enjoy being a part of Connection. It keeps me inspired when I read about the members journey.

Love this app

I love having instant access to all the points into at my fingertips. I do a better job of tracking than I would with a paper tracker. I like the "save as a meal" feature-it saves a lot of time.

Love it

This is almost like being on the computer at home. Great for when I don't have my computer or my ww books. Actually better than the restaurant and food companion books

WW fan

I have a long term relationship with WW. In a good way. WW is so easy to use. I have researched other plans but WW makes the most sense for long term eating habits.

I love the recipes and flexibility of it. Also love that it syncs with my other devices like my Apple Watch.

Best diet plan for the money.

Chock full of resources

Wonderful app. You can find everything you need to be successful. An activity for any amount of time, fitness level, or mood. Recipes, groups of many different interests to get support and tips from.

I DID IT!!!

Started 1/6/20 and used just the app. No chats, no meetings, just determination and counting , scanning, recipes and LOTS of walking. I’ve list over 55# and as of late August have maintained within 2-3# and thrilled. Went from a size 16 to an 8❤️ I’m 76 years old and loving the new me!!! Thanks to WW

2 fixes

I would like to be able to edit a post and also it would be nice to be able to pinch out a photo ( like I phone) so you can see a larger version of a photo.

I don’t like the new set up for saved foods, scanned etc. I like the old set up better.

Love WW

This app has made it possible for me to travel and keep track of my progress and daily points.

I also appreciate the calculator. Most of the time I can come very close to the points value of food servings.

Great program

WW has made it easy to chart your food intake and track your activity. Recipes are one click away and no more struggling with the point values of food from your favorite restaurants. Love it and so far I am 25 pounds lighter!

Love ww

While my husband and I did not have a lot of weight to lose we wanted to eat cleaner and better size portions!! We are never hungry on the purple plan. Love our zero points and love the app! Thank you for a plan that is easy to stick with!!

Love it!

This app helps me keep track of everything I eat and offers recipes, links with my Apple Watch to keep track of exercise, and so much more. 62 years of age and finally starting to lose weight.

Love it

I track daily and love it, my only wish would be more options for restaurants other than huge fast food chains, I dine at higher end places and have a hard time figuring out how to tract it.

Love this app

This app is a godsend. Being able to find your food, track, scan at the grocery store and did I mention track??? Recipes, the groups, coaching, weight loss tracking....what’s not to love about this? 💚

Suggestion

I am not able to listen to my music or audio book when using connect because the posted videos override it. I have turned off the automatics start in the WW app but it doesn’t seem to make a difference. It will stop whatever I am listening to. Instagram does not have this issue or other apps I use at the same time as my music/book/podcast. Could this be fixed?

Also the side by side photo option when posting is not working.

I have the newest iPhone and do not hVe trouble posting in any other social media. And the latest version is downloaded for WW.

Thank you.

WW ROCKS

I love this app. It took me a minute to figure it out but after that it was smooth sailing.

I really like connecting with other members to share the ups and downs of our weight loss journey. It really does help to get another persons perspective and taking their advice.

A lot of support videos

I like taking advantage of all the support videos for sleep, meditation & exercise. I’m sleeping better and enjoying all of my variety of foods including my red wine AND losing weight.

This is my silver lining with COVID. Virtual meetings are awesome for people unable to get to a meeting.

myWW; THE MY BEST WW has ever offered!!!

The newest WW program is definitely superior to any previously offered. WW Program of the past. It’s now a personalized program & w: 24 hr a day assistance/chat available there’s not much more one could ask for in my opinion!

Easy tracking

I am extremely impressed with the WW app. It’s easy to search, scan, and enter food tracking! I love the tips and the recipes. Thank you, I’m on the right track to being successful in dropping 20 pounds!

WW app

The app is so easy to use. I love the restaurant feature, link to my Apple Watch, recipes, and activity list.

I love being able to scan bar codes at the grocery store and the rewards for tracking are great too!

So easy to determine the points

This app is so easy to use to track my food points. Love how you can scan bars on food to see how many points it is to determine if I want to eat it or save the points.

Love going mobile with Weight Watchers

I use this app everyday to track my food and activity. It's what keeps me honest and losing. It's simple, easy to navigate and sends reminders so that it is harder to get off course.

Excellent app to support a proportioned and healthy eating lifestyle

So many great features. I love the ability to create my own recipes and track the points. Many restaurants are listed in the app to help track when eating out.

WW app rocks!

I’ve been back on WW since early December 2020 and as of today I’ve lost 20 lbs. The app is easy to use on either my phone or my iPad, and I love having workouts, meditations, tips and tricks, recipes, and ability to create my own recipes and meals. Love this app!

I love the WW app

It is so easy to track your food each day, really keeps me focused, and track your weight each week!! Enjoy the daily emails that are filled with encouragement during this trying time

The WW app makes losing weight easy and fun!

The app is so helpful to stay on track. I love shopping with it. Scanning the bar codes is fun and addictive. I’m surprised my the number of points for “healthy” snacks. Tracking my points keeps me from overeating.

Love this WW app

So easy and convenient! Love that I can scan in foods, create my own recipes, save things to favorites and so much more. I have recipes at my finger tips, I have restaurants info to easily access and constant encouragement. This app is by far amazing

Water

Can you fix this piece of daily intake. I don’t always drink a set amount each time I drink water. Sometimes I drink 20 oz then the next time I drink 16.9 oz. I would really like to see a scroll to choose the amount each time I post the amount o drink.

Tracking food

I’ve always had so much trouble tracking food in the past, but this app makes it so easy & keeps me in much better control of my choices.

Easy Peasy

I absolutely love the app as it is easy to use and track. I love that it syncs to my phone as well and tracks my activities. I like that I am not counting calories and the app has almost every food I eat on it and it is easy to add if it is not there. Much easier than other systems. Thanks WW!

Life-Changing App

When you start to track, your eyes are opened to the choices you make - even the subconscious ones! Strongly agree that WW is not a diet it’s a lifestyle and it’s sustainable for LIFE! Love the goals and other features of the app as well.

So easy and efficient

I love the barcode scanner! All the ways of tracking have really helped me stay on track and achieve my weight goal! I also find the coaching tips and recipes easy and helpful! Thank you. WW!!!

WW App Keeps Me on Track

This app has helped me stay on my plan and connect during the COVID-19 pandemic. The activity programs FitOn and Aaptiv help to keep moving in a variety of ways. I just go an Apple Watch and I like that it integrates with app. WW App just keeps on getting better.

Grateful

I had been hesitant to do just the app before, but this time around, I love it. The Connect groups are phenomenal. I would rather be in groups like this rather than Facebook! So much positive outpouring.

It’s easy to track and navigate.

WW

I enjoy the app because it makes it so easy to track both your meals and activity. There are also so many good articles and so much support from WW, that I find myself checking it throughout the day

WW

You can find many different ideas for cooking

Exercises and General well being .

Encouragement is there for the taking and even when weight loss is slow I am still headed in the right direction.

Great way to track

This app makes it really easy to keep up with my food, weight, and activity all in one place. I especially like the restaurant list to help me decide what to order when eating out.

Love the app but one more feature would make it extraordinary!

I would love to see a grocery list feature so I could plan my meals for a week and everything would go onto a list!

Review!

Love the app!. Love the program! I am still having a bit of trouble working with filling in my data. I have trouble getting lunch under lunch and dinner under dinner. The exercise tracking is problematic also but I will get the hang of it.

WW app

I am impressed with Weight Watchers app. It is user friendly, and has a wealth of information. It syncs with my Fitbit, so I don’t have to manually enter activity. Having an easy to use tool is a plus in helping me to follow the program. Thank you WWs.

Nutritional info

I love the app but wish it would showTotal nutritional information for one given day. I lose better when I am lower on my carbs and it would be nice to be able to see the total so that I can evaluate my entire week based on the nutritional values for each day

Because knowledge is POWER!

Tracking food, portions and their respective point values is a key factor in members weight loss AND weight maintenance journey. The evolution of the app to include information beyond the food aspect of the WW program provides members with continuous support whenever they need it!

Amazing app

I first became lifetime in 1999. I have lived through all the sliders and calculators and books. Your app is amazing. There is nothing you haven’t thought of to make it user friendly. It has every resource available. Pretty near perfect!

Listing food items by points

The one thing I wish was different on the app is wish they would list food items from restaurants according to point value.

Love the app

I love all the tools on the app to help you achieve your goals! The home workouts, the new food tool, where you put what you have in your fridge and it gives you meal options! I’m very pleased with my results to date!

Love this WW app!

I love this redesigned app. It's so easy to use & helpful. The amount of products I can find by scanning the bar codes have increased within just a year which makes it easy to use on the go. Tracking made simple!

Awesome app

I love using the WW app. Tracking is easy now, you can look up /scan points of any food, restaurant points there too. They could use some more restaurants on there. Great recipes easy to find and motivation. Connect. Get it!!!

Love It

Very user friendly and a world of knowledge available at my fingertips . Gives user options to search points, restaurant points, recipes, tracking, quick exercises all on one app. Love connecting to fellow WW community members,

Awesome app!

The WW app has revolutionized tracking! I love the barcode scanner and the restaurant search option. I am an online member, I don’t attend workshops, so I also enjoy using the connect feature on the app to see others’ progress!

I like it

Generally speaking the app is great. Sometimes it can be slow - not sure who’s fault that is. I feel like you have to take time to play with it a little and click on things to see what they do

A great tool!

This app makes life so much easier. Everything I need is right in the app. I can track food and activity and find recipes and connect with others. It makes it so easy to eat mindfully.

Keeps me grounded in EVERY WAY 👍🏻

From logging my points to daily exercising to daily encouragement , recipes, keeping current and past weight data that I can refer back to when ever I want and so very much more . I thoroughly enjoy this app!!

Easy to use

The app is easy to use and I like the social feature, it allows me to post my journey and track my progress without having to post things on Instagram or Facebook.

Helped me reset my eating lifestyle

This is a great way to get your body back into a lifestyle that helps you lose weight, keep weight off, all while eating what you want! Just be consistent with it and you’ll see results.

Pretty great app

I love the app! Having been on WW before, this is a huge improvement. I love the communities, there’s one for vegetarians which I love. My weight fluctuates around the holidays but there are so many tips to getting back on track.

I love the exercise videos! There’s no excuse to not being successful with this app.

They make it easier and easier

I just love the encouragement, I love the ease, best of all results. It’s not fast but you maintain on this a lot easier. It is more of a life change, and once you start you don’t want to stop.

Love the scan ability!

How cool is this? Every food - well almost every food- can be quickly scanned and the points value seen. Wonderful tool. This entire app so far has been very user friendly, I’m still learning some features but so far, so very good!

Improved

Like the layout and features better now than when I used it a few years ago. The scanner is better too

Great resources for Healthy Living

I love this app because my phone is always with me to track my meals!!! I love the FITON exercises as it helps keep my heart rate pumping!! The CONNECT is awesome as you are able to see hundreds of people share their journey!! Support is real and always welcomed!! 😊

Love this app!

This app makes it so easy to stay on track with diet, fitness, sleep and more. There’s always insightful articles to learn from and it’s super easy to connect with other users for even more motivation.

Updating an Item

The only thing I struggle with is when an item that you update will switch to another category... for example if I update a snack item I have logged, then the item flips to dinner rather than stay in snacks. However, all in all I love the app!

Love this!

I only wish it had a multi add. I eat mostly the same stuff for breakfast and lunch, it would be nice to be able to click once for meals instead of adding each individual item.

Needs to be more user friendly

This app has GREAT features! The challenge is finding them. WW should install a “3-bar” menu to make navigation easier. Currently, one has to type into the “search” bar to see a menu; it is almost hidden. If the navigation changes, this app would be 5 stars. Thanks!

Thank you

Love the program On computer. And phone. You have the program with all the timers yes. I love being able to check out my food choices anytime. It helps in planning all meals Thank you

Love the App

This has been the only thing that has actually helped me lose weight! I use the app only and I love it. I would recommend it to anyone who wants to lose weight and still wants to enjoy foods they love!

An anchor to my success!

User friendly, informative, and really helps to me plan well! The recipe builder and barcode scanner are lifesavers and timer savers!! The more you work the app, the more you get out of it!! The community pages are fun and engaging also!

Weight watchers app

This new and improved app is amazing! I lost 5 lbs in 4 days! It is my new way of life! I am able to eat regular food with the ability to track it! Many of my friends will be signing up soon!

Easiest Way To Keep On Track

I love this app! The ability to create your own recipes and calculate the smart points us so helpful. You can actually eat what you normally cook with a few tweaks. The scanner is also a big help!

I love This

My mom and I are on this journey with weight watchers. The app has been so easy to navigate and the points are easy to understand. I don’t have to stop every few minutes and help her lol. It’s easy and convenient!

I love the WW app

I had done WW years ago online & found it less than stellar- I am blown away by how greatly improved it is and all the user friendly features!!! Easy to follow- I know I can stay on track bc of the ease of this tool! Thank you WW!!!!!!!

Checking in

I am hearing that Elaine. On Saturday mornings in Nashua has all of the sudden been pulled from being the Leader of that meeting. Kind of upsetting!

Communication is the key to success of this program. It really seems that this matter needs immediate attention.

Thank You

WW saved my sanity!

I absolutely love WW and the fact that you can eat literally just about anything, and as long as you track the points you can watch your scale go down while still enjoying the foods you love!!

I love this app

This app makes it so easy to plan meals, stay aware of portions, and reliably track my food. It gives me accountability which I need to keep on track. Having said that, the recipes, chats and online support, rewards, and coaching make this a phenomenal tool. LOVE IT, LOVE IT, LOVE IT!!!!

Weight Watcher App

This app is great! I like being able to have some of the options that you get from the website. Like cheat sheets. Love that I can take a photo of my meal to record points later. Good updates to the app!

WW program

Liked keeping track of points until the program changed to different colors that I totally don’t understand. My points somehow went to 23 points to 28 . Don’t understand that either . I like that you can scan to find points in different foods . That’s about all I like to keep me accountable

We appreciate your feedback. Let us know if you need further assistance. Have a great day!

-- WW Customer Care

Luv the app!

Using the app makes the program sooo easy. I love the convenience of the scanner. And having the app keep track of my daily points keeps it simple so I don’t have have to track points on my own

Weight Watchers for Life

I started weight watchers last October. This is an easy, user friendly app. I have lost for 37 pounds over the course of a year and this app has helped a lot on my fitness journey. I highly recommend using it.

Pretty good app

Except there’s a whole lot of moving from this page to that and back again (when you are logging your food intake) which makes using slow and annoying. Lots of good, useful information and support.

Getting me through these difficult times

Nice to have the data at my fingers tips to my pride Monitor my progress. Would like to be able to view full month at a time.

Live your life with weight watchers

Live. Eat. Exercise. Love yourself. The app is awesome and the meetings are motivating

I’m down 16 lbs and feel great

I’m down 22 lbs. app makes it’s so easy to track your food and also helps you grocery shop by scanning the barcode’s. I love the app

Reached my goal!

This is easy to use. It has made it possible for me to lose 70# slowly, safely and best of all I’ve learned how to balance healthy foods with occasional splurges. Thank you for the connect family and all of their support, especially Georgia.....my rock.

Been using the app for 2 months

I’ve been using the app for 2 months now and I love it. Logging your food/meals is easy and the connect groups are fun and inspiring! Monthly challenges and seeing people’s success stories are very motivating!!

Love it!

Makes my life so much easier but then I’m old enough to remember the books with all the points and writing everything down by hand so this is amazing in comparison. Also having a scanner is awesome!!

I use this app everyday!

As most everyone in the world I am on the go seven days a week and rarely have time to track on my PC or laptop. It is user friendly and makes tracking easy on the go.

Need to be able to search WITHIN Connect Groups

I like everything about the app EXCEPT one thing . . . . .

There NEEDS to be the functionality to search WITHIN Connect Groups.

The Search Option in Connect, but it delivers too many results that are not relevant . . . . If we could search WITHIN Connect Groups, it would narrow the results, making them more relative. Thanks!

ALSO! I really appreciate that the App Developers truly take Members’ recommendations into consideration. I have seen two of my recommendations make it into production. Thank You !!!!!

Good app

Would love it if you could easily integrate recipes from the web or an app like Paprika instead of having to manually enter food recipes. It takes forever and if you accidentally click off while you’re entering you have to start over! Otherwise I find the app very useful and easy to use.

New to app.

I know I will like the app more after I am more used to it.

After using the appt. for 3+ months I love it! It is so easy to use and track my points!!

Still getting used to freestyle but over all a good experience.

This app has enabled me to reach my goal, 65.6# in 20 months and to make lifetime just a 2 weeks ago. Tracking is so easy with the app and so necessary to make your dream a reality!!

Love the app!!

I got out of tracking during the shut down but the app is helping me to get back on track.

So easy!

I avoided WW for years because I thought counting points would be difficult. This app makes it so easy. I also like the new exercise videos. They are easy to access and customize to my interests and abilities.

Weight watchers app

The app and program are great. Very easy to use and has a ton of information. It gives you access to a whole community of supportive people and information from weight watchers staff consulting.

Easy to use

It’s very easy for me to look up points and to track daily. I also enjoy tracking my exercise whether it be gardening or walking. I especially enjoy the connect site.

Great support!

The WW app is so so great! I love scanning items at the grocery & being able to track my food & love how I can quickly find saved foods from past days. Connect is a great support as is the activity audio for exercising!

Weight Watcher’s again

I’m back at WW counting points and tracking. The current app is so easy to use. I love the barcode scanner especially and that it saves things you have scanned so the points value is easily accessed

Best App

I love this app. I can keep track of my points, exercise and even interact with others. I can find and add recipes, too. I love both the calculator and the scanner is awesome! I also love the fact that I can access my account online.

WW

This app is great! I use it all the time.

The only down fall is i need to have exercise videos integrated. My iPad is with me every where. I don't take a lap top so I can't play the WW exercise videos any more. We need some way of use the iPad to get the routines.

Awesome

This app has been my path to making goal. It has information to assist you in your journey. Even through the biggest tragedy of my life the one constant thing I was able to do was track.

Awesome App!

I love how easy the WW app is to use! I am on month 10 and it has really changed the way I look at food. I also love seeing all the posts from others, who are on this weight loss journey as well! The WW app helps keep me accountable and motivated!❤️

Love the app!

It makes doing the program easier! Most foods and brands are listed which is a great feature. Love the scanner as well. The ability to communicate with other members is also a plus. Recipes galore!

WW app is great! So many helpful features!

I love the app. It’s not just for tracking what you’re eating - it’s so much more! I love all of the extra features it has, like the ability to connect with other users and at-home workouts. Thanks WW!

I’ll never go back

Ww is one of the best things that has ever happened to me. A lot of the health issues I had, I no longer have. It has also allowed me to meet some wonderful people. Would not trade it for anything.

Informative & Easy to Use

Great way to make it easier to lose weight. I prefer to the old tracking calories that I’ve done in the past. Also it’s nice to see your weight loss progress in a curve.

WW

So far so good. This is only my 3rd day so I’ll let you know if I lose weight. I have been a lifetime member for a long time, but I got away from it because they would not honored my membership status.

I do like the new plan though.

Daily User

I joined WW in September of 2019 and have since lost 65 pounds. I use the app daily for tracking my food, water and activity. It’s so user friendly and has just about every item, ingredient, etc you can think of.

Accountability

I absolutely love the WW app!! It helps me stay on track and holds me accountable each day. I am conscious about my food intake and activity each day. The recipes are fabulous. If the app is used correctly and consistency it’s a no fail option to a healthier lifestyle!

So much more than tracking

This app makes tracking easy. It also has so many other features like a barcode to scan food as well as all kinds of wellness artcles

Awesome!

The wellness app makes my life easier each and every day!!! I’m constantly learning something new!! Many times during the week I pull out my phone and show someone how easy the program is. They are amazed at the features!!! Love ya WW!!!! Barbara James of East Orange, NJ

Weight Watchers App

A very friendly app to navigate and use when you aren’t a tech savvy person. WW chat line is also great and quick to respond. Looking forward to spending time here on this journey. I know it will be a success !

Evaluating the WW tracking app

The WW tracking app is a great concept, but frequently very tricky and difficult to navigate. It used to be much simpler. We do not need the “frequent foods” to confuse us it tempt us on different foods.

I’ve been at the for 4years and lifetime for 3 yess as is, so I feel it was easier a few years ago.

Keeps Me Honest and Connected

I try to track all food I consume and do a pretty good job so If I slip I don’t go to far astray. Love seeing wins pile up, it is a motivator.

I frequently browse recipes and also feel connected to others on their WW journey.

I miss in person meetings but participate on line. The app keeps me connected.

Love this app

Tracking is easy and I love being able to scan items while I am shopping to see the point value. That way I can make knowledgeable decisions. This helps me stay on track.

Good ap

This is a good ap, however I used MyFitnessPal for years, and could look things up way more easily on that one... I now have to completely add a whole recipe in order to get the points... very frustrating. Hope that is improved in the future.

Love the return of an old feature.

Love the app still and that they finally brought back the water tracker, but I wish they would also bring back produce tracker and even incorporate a sodium tracker. That would be amazing!!

Love this App

Very easy to navigate. Love having everything in one app. I shop, track, cook, plan, and stay connected with members all in one place. I can also find workshops all over the country through the app. Fabulous!!!

So many resources in one app!

I love that with this one app I can connect with others, track my food, weight, and activities, and also keep up to date with the latest information from WW! It is great!

Easy to use

This app makes all the difference plus the 0 point foods. I can do this! I can say I’ve lost 10 pounds for the first time in maybe 20 years?! And I feel motivated to keep tracking, to keep losing.

Soooooo easy

Makes meal planning and recording a breeze. Tons of recommendations for healthier options at your favorite restaurants. Even with traveling for work, the app makes my weight loss goals so easy to stay on track.

Helpful App

Very helpful in locating recipes and the right choices at restaurants. Sometimes the app gets confused and won’t work for a few minutes but it usually begins working well again after a bit. I enjoy it because, frankly, I’d be struggling without it.

Tracking

The only thing I don’t care for about the app is it can be hard to get it to pull up the food you are looking for. So that can make it a pain to track your food. I like that it has a big variety of the restaurants now. But all in all it’s a great app.

Better....

Much improved over the last version especially with sign on and password management. Previous version was glitchy. Food search also seems to be better as well.

WW person

Sorta I love the app. For several reasons I haven't adapted to it as well as I thought I would. I wasn't expecting it to be quite so difficult. I know it's user friendly because everyone LOVES it in my WW group. I will too if I can ever get it straight!

It’s working for me!

If I work the program, the program works me! I don’t take advantage of all the features and it still works. Weight and activity logging and food charting is all I do, but it’s enough! Almost 25 lbs down!

Helpful app for losing weight

I had a hard time sticking to my green point limit at first but now, because of the WW app, I’m planning my days better and am more aware of what I’m eating day-to-day. The WW app makes this very simple and intuitive. I’d be completely lost in my weight loss journey without it.

fiestablue

This is one of the most complete apps I have ever used. It makes losing weight so much more complete, from recipes to tracking, and acccess to members with WW.

I would like to see more recipes for 2 point baked goods, and trending foods. Recipes make WW so much easier.

I love this app!

The WW app provides SO much help and support! Keeping track of points is easy rather than being a chore. I love reading about others’ experiences, challenges & successes. And all my info is organized and easy to access.

Wish you could track water consumption easily

Love the app and the ability to track food is very easy. The user interface is well designed. The only two issues I have are:

1. Need an easy way to track water consumption so you know if you are drinking enough or not.

2. The great recipe button in the ‘Created by You’ page does not do anything.

Not sure where a good place to post issues with app functionality or possible additions would be so I’m putting them here.

Love it!

I really love the Weight Watchers App. It won me over and was the reason I was able to recommit myself to the program. New technology usually helps when you need a fresh start to anything you have been doing for awhile. I love the app and I love WW!

Gotta Have It!

The only thing that annoys me is that when responses are loading the app flicks, returns the user to the beginning and forces the user to scroll to find where she left-off. It should leave the user on the same post. TY

Great program

I’ve lost about 60 lbs and still maintaining. Lots of choices for different life styles and works well for those on the go all the time. App freezes sometimes but overall, a 10

WW has a Great App!!

Very comprehensive data base of foods, makes it easy to keep track of your daily intake. I haven’t found any foods or supplements that they don’t have data for. Easy to keep track of points. Overall, very impressive app.

Happy WW client

This app makes it so easy and convenient to track points! I love the ability to scan products to get instant information on point values and compare products. Well worth the cost for sure!

Love WW App

Have used several food tracking apps and this one is definitely the easiest and most user friendly. Love the combination of fitness and food tracking along with the community connections and recipes.

Weight Watchers App

I absolutely love the weight watchers app. The only change I would love to see is for the restaurant foods to be listed low to high points . It would be soooooo much easier to plan a dinner out without searching per item .

On a journey

Love the WW app. Helps so much and tons of recipes attached. Getting used to new layout of the app since update. Runs smoothly. I wish they would add a hydration/water section to daily section so you can track your water intake.

WW App

Awesome! Easy to follow with positive information on all levels.

(Love being able to shop,& see what is appropriate, while using App!)

As a person returning to WW, after 24 years(!) , I am amazed at how advanced and wonderful the entire WW program has progressed.

Makes it easier than ever before!

Just scan type in a few words, and there it is. Options to pick different plans.

It works!

I love being able to keep track of every bite that crosses my lips!

BUT posting the daily weight is a bit tedious as you need to click 3 times before you can post! (early in the

morning for me🤨)

Help with reminder to track before bed!

I love the easy scanning and most foods are there.

I just wish there was a way to get reminders that I need to track at night. My life is so busy right now that I forget. I’m still eating like I should and exercising but I forget to track.

Lifeline

This app has everything 24 hours a day. It facilitates tracking, measuring, connecting with others, crisis interventions with on line help, etc. A very through and and well executed program.

It’s a program geared for success.

Wonderful App

The Weight Watchers app is easy to use, and I have enjoyed a significant weight loss success because of it! WW improves its function regularly, and I like how the articles and tracking has become more personalized yet based on proven nutritional science! Keep innovating WW!😀💚

Good, but could be better

Overall the app is nice. I just wish favorites popped up when you click on breakfast lunch or dinner, etc, without searching. The older version was more functional that way.

Love it, but...

Just switched from online only to studio and online. I wish you could have told me you were going to erase my weight history. I’ve lost my year to date history. Makes me really sad.

It’s awesome

The tools and the support from the app are amazing. I have tried WW many times over the past 20 years. With the new app and support, I weigh less than I have in 20 years. My family of 3 have lost 180 lbs in 10 months easily.

HELP

This has been a dependable way to benefit from Weight Watchers. It crashed on me however, and so I just downloaded the latest. Still inoperable. Not paying $20+ a month for this

Happy to report, it’s now functioning well an is easy to find foods I eat. Don’t know what the cause was, but welcome back WW

We apologize for any difficulties that you have been experiencing. Please uninstall and reinstall the WW app. Email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this if you are still experiencing an issue. We are all wishing you success on your wellness journey.

--WW Customer Care

The app is great!

Tracking really helps keep me on track. I also love being able to look at points prior to going to a restaurant. It helps me decide on the best choice to stay within my daily points.

Wonderful app!

I love that you can scan products while shopping! It takes all the guess work away. It’s also great that I can track points, steps and my journal right from my phone.

App

This so much easier to track both activities and food. I liked check off for water which is not on the app but was one record book so many years ago. Thanks WW you are the best.

The App is great BUT.....

If you want to make it better, make it so we can import a recipe via the URL! That would be awesome! So tired of typing in the recipes item for item. Makes it not even worth the effort to put in your own recipes. Get onboard WW and integrate an option to import online recipes by their URL.

It gets better and better

Because I’m on a fixed income I can’t afford to stay with WW continuously I’m in and out of the program as needed. Every time I get back to it I find that the app is even more improved

Apple Watch app isn’t working

I can’t seem to get my Apple Watch to connect with the app. It tells me to log in from my phone, but when I do that, it still doesn’t work... idk how to fix it. I contacted WW and they don’t know either.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Bahamas

Like the app before. This is to much back & forth trying to track your food. Also after I enter & track it won’t let me enter something else unless I go out and then go back into app

Almost perfect

As a returning lifetime WW member, I’m so excited this time around that this app exists. After a few weeks of use the only improvement I’d like to see is the ability to use the barcode scanner when entering a recipe.

Suggestions

It is a great app, however it would be a lot better if we could somehow save posts. Some people Post such good information that it would be awesome if we were able to save certain posts to later look back on!

WW app

I rely on this app to track my food, hold me accountable and especially love the food scanner. I might test out what I can or cannot eat using the app / scanner to plan out my meal for the day or a few days. I rely on this app as my personal assistant

Great tool for lifestyle change!

It’s more than a points tracker, although it does that well. I use it to look up recipes, plan workouts, and keep myself going with the support of a positive community. It really is a lifestyle changer for me!

I am loving the WW app!

Averaging a loss of 1.5 pounds each week. I’ll take it! I’m feeling better and should be able to reach my goal of losing 45 lbs by Christmas. WW really works and tracking with the app makes it so much easier to see progress.

Change the search back to the way it was

Love the app but not happy about the recent changes. Don’t like the extra step needed to choose a food in the search bar. And my meals and recipes don’t come up as easy anymore! Please change it back!

One suggestion

I love the app! The only suggestion I have...

We should be able to adjust the serving size to recalculate the number of points. So often I might have half a serving, or maybe two servings of something.

This app really helps.

I know what I need to eat to be at my goal. I know I lose more weight when I track what I eat. This app makes it do-able. I love the barcode scan feature, I use it most in the grocery store.

Weight watcher friendly

It is really good to say how you feel about your journey and have someone else who has went through the same push/motivate you to keep moving forward.

I can’t live without it!

I love the WW app! It is an extension of me and it is just as important during my maintenance to track food. I can look back and see where I spend most of my points and tweak my habits to stay on track!

Good and bad

I love this app most of the time, especially when I am food shopping. It helps to know what the value of a food point wise before buying it. However, it freezes up and logs some people out.

Very easy to use

This app is very helpful to find points on foods. It is on your phone which you always have on hand. Have used it for 6 months and it has helped me keep track of what I eat! A must have!

App Very Helpful for Beginner

The app had really helped me figure out what to eat and track my meals. Sometimes I have difficulty switching back and forth between pages in the app, but that could just be me since I am a new member.

Awesome!

This has entirely changed my view of sticking with Weight Watchers! It’s so easy and helpful with the app. I can plan ahead and stay within my allotted points, rather than guessing (wrong) about what point value an item is.

Great app but not perfect

I love how easy it is to track and search for foods! My Fitbit syncs nicely too

However, my milestones are all messed up from an initial weight error when I first signed up and there is no way to reset them. So it says I hit milestones I haven’t and I wish those could be reset

Tracking and planning made easy

All the information you need in your hand. Every thing from food points restaurant choices recipe building and articles on health an wellness activity

WW App Experience

The WW app is is motivating. You see, share, and read amazing testimonies. That may pertain to you also. That allows me to stay on track or get back on track knowing what the end results will be. And that is a body that feels good.

Never wanted to do WW again

All the weighing and measuring in the past. Ugh. But tried it and still using it after 6 months. Have lost 37 lbs App is user friendly. Love the diet and lots of zero point foods. It is working and keeping me accountable.

WW is the tool I need for weight loss success!

Four day on WW and I feel the empowerment I always wanted. The guidance is exactly what I need to put me back on track after four kids.

Thank you for giving me the tools to inspire me on my weight loss journey!

Love the app

Makes it so much easier to stay on track by having the ability to log food on the spot, find smart points at restaurants and best of all scan labels for point values at grocery store.

Easy to use

This app is great—easy to use and track your food. I love the restaurant section that allows you to find choices within your point range 👍🏻 I also love the Connect section to keep me motivated!

WW Online app

I was reluctant to join but my mother and sister were having such a success with the online app. It is easy to use, people share their stories. They offer guidance, helpful hint, and such encouragement. I’m sooo glad i joined the online program.

App

Love the app, but wish it had 2 more things(1) a place to journal your feelings, ups, downs, a good recipe or just a good read (2) I wish that app had points for more local restaurants. With today’s technology I don’t know why this can’t be achieved 🥂

We are happy to hear that you are enjoying the use of the WW app and its features! We will also be happy to forward your suggestions to the proper teams for review. Best wishes on your wellness journey!

--WW Customer Care--

Tracking is key!

App is very useful in the supermarket to quickly scan items and make better choices for myself. Easy way to keep track of my food intake. Really helps support the healthy lifestyle.

Everything

I’ve been to weight watchers several times, and lost weight each time but let me tell you this diet this year is the best one ever. I am not hungry and I am losing every week. The recipes are fantastic also.

Great app

This app is great for increasing your awareness of your intake. The point system is very easy to follow and flexible. This is the most doable diet I’ve ever done. I feel like it’s definitely training me to improve and change my lifestyle, not just going to crash diet.

Best ever app!

This system is so easy to use and if you don’t use it you’re not working the program. I always had a hard time trying to do the program but you have to really want it!!

Awesome App!!

I love this app! I cannot understand all the negative reviews! This plan is the only one that offers a permanent solution to weight loss. I have never had a problem with the app and, all the tools that I need are right at my fingertips!

WE App

So user friendly I am just waiting on Oprah to call me about it! It has been such an easy journey for me the past 4 months it die any feel like a diet at all it is just making myself have healthier choices.

Improved Over Time

What started as a crappy two-star app has improved immensely over the last several years I have been using. In fact, I now prefer the app for all entries except adding a recipe. Adding a recipe is too cumbersome on the app, otherwise it’s a pleasure to use.

Horrible New Update

What's wrong? Everything! Actually deleted this ap after having been a faithful user for past several years. This is not user friendly now. I switched to another ap & even paid 3.99 for it rather than use this one.

Still learning.

So far the app has made keeping track of the points easy. I am a new member so I am still learning. But from what I have used so far it puts everything right at your fingertips.

Helps me stay in track with WW

Helps me easily track my points throughout the day. The barcode scan feature is also great for grocery shopping and meal planning the weeks points.

Love this app. A great tool.

This app is the best tool Weight Watchers has come up with! I especially love the "scanner" when shopping and have put many things back on the shelf after discovering the amount of points they had.

Love the WW app!

The app makes it soooo easy to track and find just about anything! It truly is a game changer for me because tracking makes all the difference in managing what I eat and with the app it couldn’t be any easier.

Amazing!

I absolutely love this app! Although I haven’t completely figured out yet, I love the barcode scanner and being able to keep track Immediately where I stand for points during the day.

I’ve lost a lot of weight...

If I track what I eat... I lose .. if I pretend to know what I’m eating... think I’m tracking mentally.. I gain it back .. this app maintains my accountability.

My only complaint is that nothing gets mailed to me when I reach my goals.. other people using the app get their goal rewards mailed to them.

WW rocks

The connect group posts are the best encouragement. It’s like face book but focused on helping people adopt changes for a quality life. It’s available 24/7 keeps your mind off food and I think my mental life has greatly improved!

Awesome

I am pleasantly surprised at this site content, ease of use, and detailed simplicity to utilize! I find it awesome, to say the least! I prefer my “I-phone “ over using WW site on my “I-MAC” pc. However, both awesome for WW use, in my opinion! You cannot go wrong with either!

Great

I think if you are truly committed to the plan, the app only enhances and provides tools to keep you motivated. It’s not meant to make you lose weight, it’s meant to make it easy to follow a plan and keep you motivated once you start.

Love it!

Love ❤️ ❤️ ❤️ this app

Very easy to use, love the bar-scan option ....have used other programs in the past that freeze and are not as user friendly. The app has actually kept me on track...

Love this app

Yesterday I dropped my phone and shattered the screen. My first thought was "How am I going to track my food?"

When I eat in a restaurant I don't look at the menu, I check the app. Even when the item in the app is not offered at my location I just pick something else.

I have had a question and used the chat. It was so easy. I had my answer in a minute or so.

I like how my weight and daily points are connected to my weigh in center, so I don't have to remember to log that.

So easy to use!

Easy to use to help stay on track, and you can find anything you need to track, usually down to the brand. The barcode scan and track is great too!

Food points database is expansive!

Every food I scan is in the app. Very helpful at grocery. When entering point for a meal the app seems to know what I’m entering after I type a few characters. In 8 weeks I’m down 20 pounds- partly due to app’s help.

WW app

Easy to use. Loads of features such as s scanner (a must when grocery shopping), saves favorites, tracks points and exercise, works with Apple Watch and most exercise trackers. Wish they’d improve the search for favorites,

Great Tool to stay on Track

I use the app several times a day to check the points value of food, track my meals and activities. Record my weekly weigh in and watch my progress, and now maintenance.

Lacking Obvious Options

I’m new to the app. I love the program and how it helps me, but the first thing I noticed is I can’t access my favorites or at least the meals I create. Yes, they show up in search, but the whole point of “favoriting” items is for quick access later. Why isn’t there an option to click on favorites and see them? I can’t believe this isn’t a thing.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

Love the new app!

I’ve been a WW member in earlier years and remember the old slide rule calculator to figure out points! You d come along way WW! Just wish it had all my old favorites recipes already in it but understand that would be a lot of info!

The WW app is awesome!

I LOVE this app! It keeps me accountable with the food tracker and keeps me encouraged with the stories shared on Connect. It keeps track of my weight loss and my activity by syncing with my Apple watch. I use it dozens of times a day. It has been my weight loss partner!

Freestyle Made easy

This app is awesome. Easy to track food and activities. Restaurant lookups. Create recipes. On top of this you get connect. Which is a safe support group. This app has enabled me to get to my goal. No way I would be this successful without this app.

Weight watchers app

The app is sometimes difficult to use, but it would help to have a manual to print so you could learn to use the features I’ve paid for. Great for tracking and calculating points. The restaurant section could be more comprehensive to include some local eateries.

Improved and leaner

Great improvement for the app. The minimalist design works well and is still fully robust in features. Also, the ability to sync Fitbit and other fitness tracking devices is excellent.

Love

This app is amazing. It gives you everything you need to keep going! I love all the recipes it provides and how it has the barcode scanner! Sooooo helpful. Thank you for helping me better my life and making it easy!

So impressed!

I’ve been on this for a month and I’ve already lost 15 lbs! I cannot believe the progress you can make using their program. <3 The community is full of incredible support! Thank you, Weight Watchers!

Its great!

This app makes it extremely easy to locate almost any food you eat and easily track points. I love being able to edit recipes and saving them for future use.

Simple and easy way to track smart points

The app seems like something you could do yourself pretty easy. But I never lost weight myself, down 25lbs in less than 2 months.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Easy 2 Lose

By scanning food items while shopping, making sure to point everything makes this app a terrific tool to lose weight fast!

Inspiring

Connect is a network of Weight Watchers who support each other & share ideas, encouragement & how their life is changing as they follow their weight loss journey. It has been a game changer for staying below my goal weight for over a year.

Love this app.

I love that you can see what you have eaten and the points so you are not doing the guessing game! Love love all the recipes they are yummy and easy, my whole family eats this and doesn’t even know it’s weight watchers! Thanks keep up the great app!!

Recent update issues

The app is great but the recent update has messed up the scanning feature. Any food that is scanned comes up 0 pts for me. It doesn’t matter what it is. I like using the scanner so I’m not manually putting everything in but it’s not useable at the moment.

Everything is at your fingertips

It’s so easy to make smart dining choices on the go. Not sure what to make for dinner? You can search recipes from the palm of your hand. Need to see your weight loss progress for an extra confidence boost? Done. I love this app. And, tracking is a breeze.

Scanning Rocks!

I love the ability to add food by scanning. It often is very slow or inoperable in grocery stores, that is disappointing.

I have trouble finding previously used foods on my phone, maybe it is easier on the computer.

Connect is a game changer. Love it- though I do not post.

Great app, struggle with technical issues

There are some instances where the app doesn’t load correctly, or the database of restaurant food isn’t big enough to log what your actually eating. Besides those two things, it’s a wonderful tool to help keep your lifestyle on track!!

Articles do not load

Scanner is great. But all of the program info and motivation is in the articles that should be available to read.

The articles simply do not load on iPhone or iPad. You see the article listing but it doesn’t load.

That makes the app useful only for tracking points and looking up foods. Too much money for that once you join

We apologize for the trouble this has caused. You should see an update by 08/15/2018, and our articles should all load for you! In the mean time, you can visit them on our site. Best wishes.

-Weight Watchers Customer Care-

Could be better

I like the app and being able to track my points and activity. Please improve the app by allowing us to sort the restaurant points by the lowest to highest. I want to choose the lowest point food and I have to scroll and search for it. If I could sort I could easily choose what to order.

Thank you so much for sharing your feedback with us. This is an excellent suggestion! We will be sure to inform our teams for consideration. We wish you the best success on your health journey.

-WW Customer Care-

Not good at all

This new site is terrible. Too much design and too many gimmicks are here and easy access is gone.

I don’t need the days of the week at the top of the screen. I’d rather have quick access to favorites list.

The fonts in this format are too “chunky” and dark. The former was sleek and comfortable to look at. It looks clinical.

Too much focus on redesign instead of user friendly presentation.

Hello. We want you to know we take your feedback very seriously. We are so sorry to hear you are not a fan of our changes. We will be passing this along to our teams for further review and consideration. Best wishes on your journey.

-WW Customer Care-

Activity tracking not working...

Activity tracking is not working with my Fitbit tracker. Therefore, I’m not getting fit points. This has been since the update 3 days ago. I either do not get any fit points at all (last 2 days) or they are incorrect (3 days ago). I am running the latest iOS. I tried contacting support but it does not address app support for the app itself!!! How useless!!!

Something went wrong...please check your connection

When I click on “My Day”...I can’t do anything. A message pops up and says “something went wrong please check your connection.” I can’t search food or recipes...just keeps telling me something went wrong...please check your connection. Please help! I am new to WW and would really like to track my food and find recipes.

Mili Figueras

The warmth and welcome of my group are is what keeps me going one day at a time. The best thing is that is really working!!! They are teaching me to make good choices when I don’t know what is goin Ltd to benefit more. Thai you for your health atienes and dedication, especially Bill W the. Chicago he is wonderful!!?

Well-made app.

If this app had a feature that allowed you to take a picture of your food in order to track it later it would be even better.

Love it!!!

I’ve done WW for years on and off. But this is the best the program has ever been and truly this app makes it so easy to stay on track!!! I love that it can sync with my Fitbit and load without me having to do it! Such a great tool!

Making my journey easy

I love this app because it’s great for my husband and I to follow it together. We both have weight to lose and with the app we can track what we have eaten and also what restaurants we can eat at.

Adding Check Mark Capability

App is easy to navigate. Suggest having the capability of checking off foods that you repeat on a daily basis rather than continuing to have to click one at a time and uploading for breakfast, lunch and dinner etc.

One Little Thing

Maybe I need to read the manual, but I wish you could move food from one time of day (breakfast, lunch, dinner), to another time of day without having to delete the item and then re-enter it? Thanks!

Great App!

I love this app. It makes my life so much easier. However, I would like a section that will remind me to eat 6 veggies/fruit a day and also include water consumption. I forget to drink enough water and consume enough veggies and fruit, so this would be handy.

Thank you WW

Loving the new freestyle smart points! I’m new to the program and couldn’t be happier. Better than trying to count the calories. Very happier member here. If you’re thinking of joining, do so!! I promise it will change your lifestyle and keeps you motivated!!!! - Emmy

Tracking made easy

So much easier than in the old days with the little tracking book & checking off squares. Would love to see more restaurants added.

Helpful app

I enjoy the great convenience of the app. I couldn’t figure out how to make a change to some starting info that I made mistakes on. Only drawbacks I’ve found were that I couldn’t change that info.

Accountability

The best thing about the program and the app is the accountability. It is very easy to track your food and activity and gives you a realistic view of what you’re doing right and wrong.

We appreciate your feedback, Sarah! We are happy to know you are enjoying our program and app.

- Weight Watchers Customer Care-

App works but could use improvement

The app makes everything easy to track but could use some improvements. Should add the ability to scan ingredients in when saving recipes. Also, the app works great on my iPad but crashes frequently on my iPhone since the latest update.

Very helpful

This app is easy to use and makes tracking simple since my phone is usually nearby. I love the barcode scanner at the grocery store. It helps me make quick, plan-friendly choices.

Don’t do the update

I just updated the app and it lost all my progress so I logged out then logged back in and it wouldn’t load. Just kept loading and loading, hoping they get this fixed ASAP

Love the app and the program!

The weight watchers gets better with time! The app sends motivational images and messages and the connect platform is like no other. Like minded folks bring each other along!

Love this app and program!

Decided to try weight watchers again and am so glad I did! I love the ease of this app and how it is so information packed! Cool features such as the bar scan. I also love that it syncs with my apple health from my iPhone! Great job!

Weight watchers app

Love the the tacking point system. Weight watchers has great healthy recipes. Scan bar is a great feature especially when shopping it helps me make good choices in picking groceries. Three weeks and live the free style program.

Be Careful

"Know what you are signing up for "when you buy your plan through ITunes (APP Store). I was told my WW meeting was a franchise and wouldn’t accept the plan I purchased through this site. It is now a nightmare trying to get a refund for the remaining months not used.

I went through 4 agents on line to be passed back and fourth and a phone call was promised but never received, to determine the status of my refund request.

I feel very screwed over by WW International .

It helps me make better food choices

It helps me make better food choices. I do wish it would also show how many calories, carbs, sugar, and fat grams I intake everyday just for my understanding of a balance diet. But I do enjoy the way it help me control my food choices so I can be healthier.

Love it!

There are days where I struggle to keep within my points, but I’ve lost 14 pounds in a little over a month! It’s really helped me feel confident that I can lose weight, and I’m excited to continue toward my goal of 30 pounds!

No more excuses!

The app makes it easy! Like putting the toilet paper roll on the holder, if you can reach the new roll, take off the empty roll and throw it in the trash and easily slide the new one in place without getting up "there is no excuse "!

No auto log in

I love the app, but my only problem is that the app doesn't give you the option to remember your login and password info. There should be a save login info or Touch ID mode for logging into the app.

Making life easier

I started WW 4 weeks ago. The app has everything I need to track and go. Also the WW community is right at my fingertips. Years ago I did WW and keep a food log. This App has so much more support. Honestly, it's easy!

Big Improvement!

This is so much better than it was a few years ago. It is user friendly and has so much more food listed. I actually quit WW online before because the app was awful. Thank you Weight Watchers! For busy on the go people this is great.

Lifesaver!

This App is wonderful! So helpful when I’m on the go and don’t have my books to look at. Also love how it links to my fitbit! I log on to connect alot to help me when I’m having a moment of weakness. Highly recommend this app!

Love it, but could be tweaked.

I love the ability to track and see my progress. My mother and I joined together and we eat the same meals, and sometimes we would like to share the recipes we develop between us. Could sharing recipes with other members be possible?

Outrageous price!!

I downloaded the app as I know people who have had success with WW. I am not able to regularly attend meetings so I wanted to do just the app. The only pricing option was a full year for $219!?!?! That is astronomical for a food tracking app!! Deleted!

I love my app

I am so happy to be able to use this app. I always hated tracking, but now it's so easy. Thanks!

I love all the free foods that are available to us now. Thanks again.

Tracking is a lot easier for me now.

Still very happy with the app.

Weight Watchers App

Everything you would desire in a weight loss program: tracks your points, gives you incentives on your points; love love love the recipes, opens up to a community if desired!! I’m so impressed!! Don’t hesitate to join!!

The best

This is the best app that Weight Watchers has ever had. It is so full of information, not just food related. The videos are great. We all eat for reasons and they genuinely try to help you understand your relationship with food.

Overall very useful!

The app is fairly easy to navigate and is quite comprehensive. Tracking points is easy. Large selection of developed recipes, so: Suggestion to the developers! Would be great to be able to sort saved recipes alphabetically.

Super easy to use

I’m sure I don’t know all the ins and outs but I find it quite easy to use and keep track of everything. I particularly like all the ideas for different recipes and stay motivated

Loving it!❤️

Weight watchers has been great for me……certainly not a speedy way to take the weight off…..but for me it’s been slow and steady. I think we all wish the weight will magically disappear….but this has been my answer.

Search Engine is not as good

One suggestion to revert back to the search engine you had previously. Most things do not show up, the simplest things require a lot of time to find.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

WW is a Life saver

I love that WW teaches you a way a life that you can continue forever! It teaches you how to eat. It teaches you that you can eat anything you want in moderation. It is easy and I never feel deprived!! Best decision I ever made! I feel amazing and so proud that I CAN do this!

Great app! Some bugs.

I love this app. It makes staying on the program so much easier. One bug however, is the activity points are always different under where I track my food compared to where I track activity.

Love the app and the program.

This program works and all the info on the app makes it so easy to follow. I love the daily tracking because it makes it so easy to stay with your points.

So convenient

I have been using this app for two years. I find it very convenient. The app is more than just a food and fitness tracker. There are recipes, articles, and wellness videos on the app as well.

Love the app

I love how you are able to put in what you have had for the day in case you forget to do it at the time of the meal. I like being able to create your own recipes. Thank You for that!

WW App helps keep it real!

I find it easy and even fun to use the app to track, save favorite meals, and check point values. I don’t even use most of the other features but I know that there is a lot more to discover.

Effective and easy to use

Awesome, helps me keep on track. Easy to use. I have been using it about 2 months and decided to pay the subscription since it is effective so far.

Keeps me on track

This is a great app that keeps me on track. I have reached my weight loss goal with the help of the WW app. I have not gone to a single meeting, but am able to watch my points daily. I won’t do without it!

100% improvement

Just rejoined weight watchers. I was excited when I started using the updated app. It was super fast and I love the new layout, the receipt section which can be easily custiomized....I just love the whole app.

WW app

It would be nice to have a general search box - the app is very powerful and full of excellent information but sometimes hard to find exactly what you are looking for.

Also, love the virtual workshops - convenient, easy and motivating.

Best,

Carolyn

Back in the saddle

So easy I forgot why I was so OFF! Just feel happier even after one day doing the right thing. Green is perfect for me. I still struggle with late night snacks?????? I get starving around 9:00?and die for ice cream. Got to handle that craving this week.

Making Life Easier

This WW app has made my hectic life much easier. It makes keeping track of points very accessible, which is convenient and easier to stay on track.

Awesome!

Really helps me stay on track and connect with others. Easy to use and has even better functionality than the website.

Keeping it honest

I love having this app because it mostly keeps me from eating anything to high in points - I scan and decide to save the points for something I may really want later !!!

Never a glitch!

I love the WW app and all its features! Most importantly, I love that it has not glitches and works just the way I need. It’s full of information! Everything I need is tight at my fingertips. Would love to have a folder to save favorite workouts for easier access!

Needs a widget

I love that so much information is packed into the app. The meal plan section needs to be easier to access somehow. I’d like to add my own recipes to the meal plan.

But definitely could use a widget! Easy quick glance to see where you’re at for the day. Right now that’s only somewhat of an option on my Apple Watch.

Easy to use

Easy to use and tracks your food, activity, find healthy recipes, connect with people, motivating videos. Works well as long as you don’t cheat as with any plan! It’s a head thing

A Great Accountability App

The WW is designed so well. Most foods are in their database and recipes are easy to create and track! I highly recommend to lose weight, feel wonderful and have accountability for your daily intake needs!

Now Let’s Meet

I never walked down any street Without the hope that we wouldn’t meet I was afraid that you might guess That I’ve been eating more not less But now since Weight Watchers came on my scene I’m not so pudgy but much more lean!

Love It

I really love this app. Between the barcode scanner and the restaurant app. I have not used the points calculator I bought once. Even though my monthly subscription is going up I feel this is totally worth it.

Nutrition

I have seen apps which allow the user to track vitamins and minerals, etc. though the foods they eat and track. It is an eye opening experience and helpful to know which items we lack .I wish this app offered the same.

Weight watchers mobile

Soooo convenient! JUST WISH there was a SEARCH ability to locate not just the goods, but different areas or topics within the app. It even a cheat sheet it an index of where sections are located. I get lost trying to find things!!

Love app-but...

The only problem I have is when tracking my food for breakfast, lunch, etc., it goes into wrong category even if I select on top the category I want to track. Other than that I love the app.

Review

The app has become more versatile and user friendly. My favorite is when you’re at a loss of what to eat, the app puts together a recipe based on your foods! ;) Also, the recipes are quite delicious. Our favorite so far, smoker turkey meatloaf, yum!!!

Notification

It would be nice if a person that donates points for meals and food to the hungry gets some kind of notification that it went and where it went to.

Love It

I was able to lose almost 25 lbs without really denying myself too much. Plus I learned which foods/drinks are worse than others. I thought I knew already but was wrong. So glad I tried this!

Good but needs a little improvement

Would like to be able to more easily update regular meals and snacks, more restaurants local to me. And would like to be able to update fast food items such as : what if I eat a McDonald’s kids hamburger but without the bun ? Etc

Worked!

This was the one that worked. This app is not about restrictions but rather it’s all about choices. I wanted to make the proper choices and I lost 30 pounds in five months I simply making choices.

Keeping weight off

With this so and all it’s information, I am taking weight off and keeping it off. At 60 years old, it has become more difficult to do that.

Make more stuff shareable

My wife and I are on WW and we eat a lot of the same meals. However we have to enter the same things twice. We found a work around and create recipes so we can share that.

Really helps; easy to use

Tracking everything you eat, drink and do is tedious, but the WW app makes it as easy as it can possibly be. I’ve stuck with it for several months now and actually look forward to entering everything.

Accountability

It helps me stay in track and easily allows me to find the point value of foods. Also love being able to easily keep track of my activity.

WW app

I don’t totally know how to use everything in the app, but I like to scan my food before I buy it..like the Connect like looking at recipes! Not totally sure about the activity part, but what I’ve learned I use! Thanks!

Great to be able to track no matter the device I use

I do a lot of Traveling and it is great to not have to carry a paper tracker. The barcode scanner is great for entering in items when out shopping.

Staying on the straight and narrow

This app IS Weight Watchers. It lets you know where you stand and when it is time for zero point food. The points part of the app is helpful to find locations with low point foods.

The only tool you need!

WW is amazing and this tool gives you everything at your finger tips! I love connecting with others to get and give support on this journey! I use this every time I grocery shop!! I am lost without it!!!

Can’t find Quick Add / Calculator

The app is very clunky. It’s hard to find where to track sleep, look up fitness tips, and enter anything other than water. Trying to track food / recipe not listed and I can’t. The help site says there’s a quick add / calculator but I can’t find it anywhere in the app. So frustrating

Sync Fitbit

Had some difficulty syncing my Fitbit. Would have been nice to let people know, I spent a lot of time trying to sync then I called and found out it was a problem being worked on.

Ww app

I love the app! Everything you need is right there! I love how fast the scanner is! I did a virtual meeting in California from Cincinnati last week and it was great! There’s lots of ideas and recipes and tons of support for everything you need. 😀

The app keeps getting better

The app has grown up in 6 years and packs a lot in. Having the tools always with me makes tracking so much easier. Love the Fitbit sync and social. Not giving it 5 stars because the Wins page constantly locks up the app.

Even better than it was before!

Tracking points is so much simpler than tracking calories. With the barcode scanner, and even an onboard calculator, this app truly has contributed to creating healthier habits for me.

Not always intuitive...

Why is it that the app refuses to recognize certain food items? I type in “Strawberries,” and it suggests every possible strawberry-flavored commercial food product... but not simple fresh strawberries!?

Makes tracking a snap

The W/W app makes keeping track of what you eat easy. Everything you could possibly make is in the W/W database. I wouldn’t have been as successful (I lost 70 pounds in 11 months) without the app.

Helpful

This app is so easy to use and convenient when I’m at the grocery or restaurants. I have been able to track my daily points easily through this app.

Much improved

Love the new recipes and ideas the coaches put out there.

Just wish WW had a database for keeping tabs on daily nutritional intake by age range, and sex. It’s very helpful to know if you’ve reached requirements of things like protein, fiber, cholesterol, fat, etc.

Love the app and program!

The app is easy to use to stay on track with the program and I absolutely love the ability to find workouts that fit my needs on it!

WW app

What a great tool. I really enjoy using this app. To me it reinforces what I have learned from the leaders that brings a sense of humanity to the struggle. Grateful for this device that can break down everything digitally but I personally still require the mentorship of the leaders.

Handy and healthful and helpful

So much easier to keep tracking with the phone app. I love it!

Loving all the sleep stuff as well as other healthy living advice. Down 30 pounds

App so interactive I feel like I am still going to meetings.

Love it

The weight watchers app is very simple to use. It keep me on track everyday with my food, and exercising! Love this app. Only thing I wish it had was more restaurants and sometimes more understanding on the serving size of things.

Loving the app

I started the weight watchers app in November. I am loving it! I have not utilized it as much as I know is available. I am still loving it though. It keeps me accountable. I have lost 18.4 lbs, my clothes are very loose and I have gone done 4 notches on my belt. I am thrilled.

💜

Shanna

Review

I love the app especially the longer I follow the WW plan and the more foods I have scanned. It becomes easier to track when more of my regular foods are in there. I have learned to scan groceries and save that info as I unpack them.

Great Ww app!!

Helps me stay “ on track” shopping and meal planning! Answers questions as needed , all helping me toward goal and tracking both food intake and activity. Great recipe adjunct and new product info through connect. Thrilled to have this “ helper” taking me toward Lifetime! Ty WW

Makes life easier

This app has everything I need at my fingertips. Weight loss and maintenance is completely doable when it is so easy to track, connect, find recipes, and so much more.

Easy to use

I love the app’s ability to scan foods in the grocery store to help me make informed choices. I also use it at restaurants as well. Just makes the program easier to be successful with.

Crashes when viewing rewards

This app has been key for my weight loss. I love it! It is full of great info and features. I would rate it 5 stars except it always freezes when I try to view my rewards. I have never once been able to get around it - who knows what rewards are waiting for me?!?

Valuable App

I love the WW app because it provides everything I need in one convenient location. There are more than enough recipes to fit anyone’s tastes. I’m beginning to take advantage of the mindfulness and exercise sections, also.

Easy to use

I like how the app keeps track of how many points you have left for the day and how many weekly points you have used. Restaurant food and brand name foods are found with point values.

So EASY

I am a person who can’t stand tracking things. This has made it a non issue. And it WORKS!! If you want to lose weight and have tried everything else (like me), this is the way to go.

Makes it so easy!

The WW app is so easy to use. Having access to the recipes is so helpful. It’s difficult trying to come up with meals on my own. My husband and I are doing this together and it’s really working!

I have my life back!

Thank you WW! Not just for the app, but for the program entirely. I can really see how much my outlook on life has change. The recipes are a plus! Love trying them! Cooking at home like I’m eating at a five star restaurant everyday!

Works for me!

The WW app has worked for me! I’ve lost 36 pounds and planning to lose more. I’ve tried other weight tracking apps, but I like WW best. It has given me the best results. It makes it easier when I’m on the go or staying home.

Love love love

The WW app is a lifesaver in many ways. It's super helpful and extremely easy to navigate. It helps keep you on track even on days you may not want to be. The scanner is beyond awesome and I can't say enough great things about it.

Accountability in my pocket!!

The app has everything! Beyond just tracking the Connect community is wonderful. No judgement just real honest people helping each other. And if I need a Coach in a crunch I got that too!! Couldn’t live without the App.

Makes keeping track easy.

I think the ease of tracking my day has contributed to my successful journey to a more healthy weight.

One negative is the inability to adjust the “serves” amount in creating a recipe from phone or IPad. I can only change this number on my PC.

Easy and convenient

Having this app on my phone keeps me honest and accountable . I lost 23 lbs using the mobile app and have kept it off for two plus year so far. I love to eat and I’m a grazer so I have to log my food.

Really works

I have been using the app since the last week in December, 2019 I have lost 29.5 lbs and have not been hungry. The app contains more tools than I use, and I have still been successful. I highly recommend this app.

Keeps getting better and better

Never too late to start. They’ve thought of everything- motivation, mindfulness, exercise and an entire community beyond just food.

Life saver

Having access to the WW app is literally a lifesaver. I am able to keep track of what I’m eating. It helps to me to be conscious of what I’m putting in my mouth. As a result I have been at my goal weight for the past four years. Thank you WW!

Love the app!

Been using the app for over a year and have been able to successfully take off 72 pounds to date. It’s user friendly with lots of great features to make your health journey so much easier!

Love it

It is so much better than in the past. Really helps me stay on track. Love the recipes and restaurant look up...so convenient! But the best is being able to connect with other members...that is invaluable!

Excellent accountability

I love this app it keeps me on track and if I fall off and gain some weight I go back on WW and keep maintenance and even drop it again! Well worth it and I feel better when I follow the point system.

WW App is the best!!

This ww so is absolutely incredible and easy to use!! I've used the ww App for 14 months.... It talks to you, reminds you to track food, meals and weight! It'd honestly like having a very supportive friend! I will continue using it! The meal ideas are great, too!

Review

I’ve only been a member for a couple days, and the app has been useful at home...giving me some recipe ideas and the use of the scanner for food choices, BUT it would not work at the grocery store!! I rebooted my phone and everything with no luck.

Way too cluttered

This app is so cluttered that It is almost impossible to simply log on to record your food intake and then log out. Seems like they are trying really hard to make this some sort of social media app, when I just want to be able to track food, look up points information and track my weight. I have no choice but to use this app, but I wish It were simpler for the basic stuff.

I ❤️ the app!

I think if it weren’t for the app. I wouldn’t be having such a success this time around! It make it

So easy to track, look up foods, make recipes, the list goes on! I recommend it to all my friends!

Good resources on app

Every time I talk to coaches, I find out about more things that are good on the app. How to find recipes for things I like, groups, etc. Struggling a bit now but confident if I continue to make effort I will get back to status of lifetime.

The WW app keeps me focused!

I love WW, it has everything I need in one app! It’s very user friendly and I rarely have any issues with it being buggy or lagging. Great way to stay on track and hold yourself accountable, highly recommend!

Great

Love it so far. My only issue is if I add my workout in a day late, even though I select the correct day, it still counts it as that day. I go through bouts of staying on top and then not. I still really like The app though.

User friendly

I love this app! It is very user friendly. It is missing a few things that the website has, but for the weight watcher on the go it is great! Especially the restaurant section.

A New Beginning

I thought I was eating right! I listened to people and read info! At this point I am gaining knowledge with what weight watchers is teaching me, that I appreciate so much! Thank you!!!♥️February 2020, I am always watching what I eat now with healthy boundaries! I am thankful using WW!!!

I’ve lost 13lbs so far

When I started I had 30lbs to lose and I had been trying on my own for over a year. After signing up on the WW app I am finally making some progress. It’s so easy to use.

Awesome app!!

This app is so easy to use and track daily eating habits. It has easily shown me how to portion control and eat within my daily points. This isn’t your mother’s weight watchers from 1970! It’s so much better and easier.

Overall good

The system is great. I’ve lost 70 lbs in six months. The app can be glitchy sometimes. Sometimes when opening it will get stuck at either 38% or 58% and you have to reboot the phone to get it to open. Would be five star if this was fixed.

It keeps me “On Track”

Knowing that I need to write down everything that passes through me mouth helps to keep me in line. It also helps to plan my meals. I also weigh & measure everything, not eyeball

It! Very important.

Thanks for teaching me how to eat, WW!

So much better than before!

It’s really much more user friendly than it used to be. It’s also much, much faster! However, is there a reason we can’t print out the recipes?

The app helps me to maintain my weight. Without the app, I would be struggling with my weight.

The app allows me to maintain my weight. Without the app, I would still be struggling with my weight loss goals. I’m starting my fourth year as a Lifetime member. I use the app daily.

The app is the reason I finally joined

No meetings. All app! Amazing features that work!

Scans labels, calculates points, syncs with device to count steps,

Recipes, restaurant item point conversions, and more. The ONLY way I have ever lost weight in my life. It’s a program not a diet!

This app is so convenient!

This is the best program (for me) because of the convenience of the app for tracking points and activities,looking up point values, and recipes. As long as I work the program, the program works!

L Spencer

This app helps me stay on track

Having the WW app on my phone helps me stay accountable and log all my foods. Pretty much everything you could think to look up or scan in store exists in the app.

Keeps me on track!

I think about my food choices; make good decisions based on the best nutritional values and witness the positive results for myself. The connections with others also provides encouragement through their struggles and successes.

Activity Tracker view - not a fan

Why did you take away the left to right bar graph view of my activity tracker?!! I HATE the progress bar and having to scroll up and down. Make this view an OPTION maybe but DON’T make it the ONLY view!! Gah!! This makes me not want to use the app at all!!! Why couldn’t you have just left well enough alone!!

Give. Me. Back. My. Activity Bar graph view. !!!!

We do apologize for your difficulties. If you have the beta version of the iOS 13 installed, the WW app is not yet compatible, but will be by the time of the actual release. If you uninstall the 13.0, the WW app should work. If you continue to have difficulties, please email us ResolutionSupport@weightwatchers.com so that we may further assist.

--WW Customer Care--

Easy to use and make corrections

Would like water tracking ability.

Ability to track water would be a nice addition

Thanks for the water tracking.

Good app

Easy to use. I love having all the restaurants and you can search by points too. I look under 7 points, for example, this helps me choose food to stay on track.

Great When It Works!!!

I like the easy access and having the calculator ready to go; however there are times that foods aren't found or Internet is lost. But for the most part it's been good.

Great interface and a community that works

Surprised how much I enjoy the app. It’s simple when you want to just get in, log, and get out. And the community feature is wonderfully done (and moderated? I don’t know how they keep it so great).

Great app

I love the ww app. Helps me stay on track. Occasionally it will freeze on me but that could be my service more so than the app. The social aspect is great and allows you to stay connected and be inspired by people from all over.

Love app but...

I really need meetings I haven’t been doing so well and can never remember or grandkids, kids or husband get me sidetracked to log on video. I really need the help to lose my health is on the line and I DO NOT WANT WEIGHT LOSS SURGERY !!! Hope things would just be back to normal 🙏🏼

Works for me!

I love WW and the app works at less cost than including the meetings. I love the meetings too but had to cut my budget and this was a great alternative. Still track, still ho on connect and still have support.

Love it. One grateful pound lost at a time!!

WW hit a home run with this app⚾️!

App is smart, quick and intuitive.

I love being confident that I can quickly record food and be on to other things.

Also, I love how points "love you" for eating lean meat/fish, veggies and fruit so you can love a little treat.

Easy to use and to lose!

This app makes my life easy. I can keep track of everything I need to maintain a healthy lifestyle. I have recipes at my finger tips and have consistently lost weight without feeling like I’m starving.

Much improved

I really enjoy using this updated app and it keeps improving. Being able to find brands and restaurants makes tracking so much better.

Huge plus for tracking

It is easy to define your most common meals, like breakfast whereas you may eat the same thing three times a week. Then just look it up when you need it.

Gets better every time

The WW app has become more and more convenient. Whenever I am lacking motivation in my weight loss journey I can go to the app and find comments, tricks, wins, and other motivations to get me through.

Great way to follow a plan!

This has been a great way to stay on track during the pandemic. I have lost 14 lbs since January without exercise or great sacrifice. It’s the first plan that has really worked in the last 10+ years.

Well worth the $

We have been Weight Watchers for 4 years. Each of us lost 60 lbs and maintained the weight loss and we credit this app and an awesome instructor. My husband has changed what he buys because he checks points.

Scan and log

I love this mobile app! Talked my mom and sister to all do WW. There having fun and it’s sooo easy compared to writing it all down!!! Lost 5lbs in just 4 days of logging and eating zero points has really made it even easier!

Update for Developers

Hey Team WW App, could you work on adding a blood sugar tracker to the features? Lots of users track daily and if it were integrated it would be one less app to use and provide even more clarity into our overall wellness. Thanks for the otherwise great app!

Convenient and keeps you honest

Any time you have a question regarding what you want to eat or what you are about to put into your mouth You can check the digital application to keep you honest

Doesn’t like Lunch

Why when I try to track lunch it reverts back to breakfast unless I hit lunch and the lunch icon over and over. Once I am tracking lunch shouldn’t it just stay there rather than listing it under breakfast. Then there is no option to move it. You have to delete it out of breakfast and retract it. It is such a pain.

Simole to use even scans the items

WW app is simple to use. The scanning of barcode feature is very helpful. Food entry otherwise is easy. My apple watch and phone sync up with app to provide activity data.

Wonderful WW App!

I love this app. Especially the food tracker! It keeps me accountable when I want to stray. Tracking and prechecking before I eat something can be the key to a successful day for me. I can also track activity as well as water consumption!

Keeps me on track

I use the food tracker every day. I love that I can see the points I have used and know what I have left. I reached my goal weight in November and tracking helps keep me where I want to be.

The app is easy to use and I can easily look up my favorite restaurant foods.

I wish this was available when Internet wasn’t

I love this app! However, There needs to be available ways to record when internet is not available

Love it!

Been a WW member on and off for years and it is by far the easiest program to follow that you actually see results and can make a lifestyle change! Highly recommended! It’s the only weight loss program for me. I’m a lifer!

The WW app is a lifesaver!!

The WW app is the first tool to ever work for me. I’ve been on a diet all my life and I’ve always heard “track your food intake”. I never did because I thought it would be a hassle. But the WW app makes it so easy and makes you accountable and want to make good choices. Thank you WW for this app!!! ❤️ 🙏 ❤️

Ww mobile

I love how handy it is to use. It not only tracks my food, it will also scan the food and tell me the points. Love it! I love the restaurant sort which makes looking up food for that restaurant much easier.

Annoying

The only thing I do not like is while enjoying Connect Posts, if you just “ breathe “ on the page you are on , it scrolls backwards!!!!!! Have to scroll through to where you were!! WHAT IS THAT ?????????

Weight watchers help me

During this pandemic, weight watchers has come along side me to accomplish goals I have long had for myself. Scanning food items is helpful, and the daily tracking is slowly showing results. Very grateful for the WW app!

Using App

So easy to use and allows me to keep up with points for food and exercise...even water intake!! Love keeping up with other people who are also on WW to see how successful they are, too! This is a great tool to keep me on track!

Weight watchers app

Like the app once I stayed for a class at a class ! It has a lot of interesting facts about the program and how to use it. Highly recommend that you take class at the meeting !

This app is AMAZING!!

10/10 recommend weight watchers to ANYONE who is trying to lose/maintain weight, I have lost over 40 lbs since May 2019. I’ve always battled with weight my entire life. Weight watchers made it possible for me to lose weight!!

WW is a lifestyle

I have been at lifetime for 17 years. I learned on the plan to make healthy choices for a lifetime. The app is a VERY helpful tool. Not only for tracking, but for the connection to other members and at my fingertips when help is need with the app.

My wants

I want to be able to go back as far as I desire in the food log. Or have a way to down load the data. I also want a notes section added so I can keep track of other parts of my day not provided for, such as sleep

Not there for the community in difficult times

So, in January I signed up for 3 months of the app. Now on my 3rd month the Coronavirus hits. I lose my job so I try to cancel. They want to charge me $40 instead of the monthly fee of $14. We are in unprecedented times and this is their way of helping their customers? Unreal. Never again. Lost a customer for life. Buyer beware. Read the cancellation clause and know they DO NOT help their customers during rough times! Shame on you!!

So sorry for your experiences and appreciate you reaching out to share your review. Please send an email to ResolutionSupport@ww.com and a Resolution Specialist would be happy to review your account to see if there is any further options available to get this rectified. Hope to hear from you soon.

First timer

I love this program. The app is amazing and simple to use. The foods are easy to track and the fitness link with Fitbit tops it all off. The best part is that I never feel hungry. I am glad my wife convinced me to join the program.

Water Tracking

Just started this week. I’ve been working my way through and learning the app. So much good info here. So far so good except I would love to have a way to add water quickly and so I can keep track. I think that that would be an asset and very helpful.

Love it!

Easy to navigate. Easy to track points. Access to tons of recipes. Most popular restaurants. No excuses. I like that my smart watch is synced and automatically counts fit points after a walk or workout!

Best ever, worth every cent

WW is the only program that doesn’t drive me into mental illness. And the app is fantastic. It’s very intuitive and has lots of functions. I don’t go to meeting because it’s not for me - the app is all I need, and 50lbs later, I’d say it’s working!!!

Very useful and user friendly

This app functions flawlessly and is easy to use making tracking easy and therefore more likely to be track consistently.

WW App

An absolute necessity if one wants the BEST results from WW. If you would like an app that would get your food cravings under control and get you on a good path to eating well... this will help you conquer that goal quickly and help keep you on the healthy path. VERY LIFE FRIENDLY!

Great app for a great program!

Very easy to use & has a wealth of information. Lots of inspirational support! Support groups to choose from that are tailored to one’s needs & preference. I have been doing WW on & off for many years & I really love the new version of WW!❤️

Perfection

This takes the guess work out of what to cook and portions and points. I feel I can better control my portion and then I know I will continue to lose weight

Thank you is not enough but thank you

I like the app.

I would like it better if a quick add item could be added to favorites on the same screen as well as a quick add item become a part of the foods list.

Newbie

Just getting started on WW. My brother has been on it for over 2 years and has lost over 110 lbs ! It’s quick, it’s convincing, and keeps you more aware of your intake. I’ve always been 6’4” with a big build and overweight. Gonna make a change for my future !

Won’t let me add activity to yesterday

I can’t seem to add my activity to the previous day and subtract some of the points that I used. I only ate that much because I worked out and I want my points to reflect that!! I actually don’t see that my activity (logged today) has any impact on my points at all! Very disappointing as I was starting this journey and hoped that ww might finally be the help I needed to keep me on track. As of now I’m just frustrated

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Great for tracking

I love this app for searching and finding foods and tracking them. Super easy to use. So is the activity side. The food look up has a TON of things stored. I can almost always find what I’m looking for.

Helpful tool

So easy to track & utilize in general. Do wish in recipe section that I could delete certain ingredients that I don’t use because my points would be a little more accurate

Good convenient tool

Lots of great features in support of my WW journey. I would like some additions: ability to print a/my recipe as can be done on the internet version; tool to copy and change a recipe while retaining the original

Excellent app for weight loss and lifestyle change

Easy to use app with lots of nice features such as the barcode scanner. I like the articles and advice given, lots of positive reinforcements and options for healthy alternatives for zero points foods.

Need to track water also calories!!!

Love the app. Easy to use. Wish we could track water as an option. Also would be very helpful to track calories daily.

App is ok

Definitely nice to have a tracker on my phone rather than the old school booklets. Needs improvements on the searches and needs the ability to search by points. For Restaurants, there is no rhyme or reason to the listing of items. Developers Should look to enable a way to filter by point or menu category.

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

21 pounds lighter

I love the app and I have lost 21 pounds to date. The only down side is I received my first bar for 5 pounds lost and haven’t received anything since. I even reached my goal and nothing. There should be some immediate positive feedback on the app when you reach your goal but there’s nothing.

WW......Best yet!

So impressed......recently rejoined WW and this program and app is exemplary! Just add on the positive support from the leader and the group meetings, this program is everything I need! Congrats to the professionals who designed this great approach to a weight loss program.....very millennial to the younger generation too!

My way to success!

Without this app I would not have such an easy way to reach my weight Lise goal! The app makes tracking easy and fun. Love the recipes and Connect is the only social media I participate in, it’s a constant place for support!

WW App

I really enjoy the app. I would encourage enhancements for loading multiple photos with a swipe feature like Instagram and being able to “heart” comments on the main page instead of opening up comments. Keep up the good work.

Would be 5 stars if the app worked

The search feature on this app is horrible. For example, ‘ground beef’ and ‘beef, ground’ bring up vastly different results. I’m not talking about different beef options it will be things like a salad or something I tracked yesterday. Searching for food on the fly is very hard as a result. I love the plan but if I quit it’s the apps fault. There has been no improvement since I joined six months ago. I was told that it had to learn me.

We are so sorry for the frustrations this has caused you and appreciate you sharing this with us. We'd like to gather more info from you in order to further assist. Please send an email to ResolutionSupport@weightwatchers.com with your WW Username, DOB, Device Type, OS installed and the current version of the mobile app you have. If you are able to share with us screenshots and specific examples of food items you experience this with, that would be great! We hope to hear from you soon!

MEK

The app is what makes operationalizing the flexibility of the program possible. It’s essential and wonderful! Use it while shopping, in restaurants, when traveling. Minimizes guess work, allowing me to trust the accuracy of my point calculations.

My Big Win

I have really appreciated this program. At my next weigh-in I expect to have lost 50 pounds. I could not have done this alone. The program has made me accountable for what I eat. It is very easy to keep tract of all meals and snacks.

Please bring back the ‘plus’ button on the home screen

Love the app, love the plan. But the latest update made using the app much harder. Please bring back the ‘plus’ button on the bottom of the home screen. It gave instant access to adding weight, points, and activity. Now you have to go to several different screens to add each. It’s much less convenient.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Effective program!

I love the app. It keeps you accountable. I only wish you could check off several items on your frequently used meals instead of one at a time.

Activity Tracker

The activity tracker is so easy to use. It syncs with the Health app on my iPhone to accurately record my activity. I love how easy it is to find and record the other activities that I do—they can even track playing hockey :)

WW

This app is great for people who want to track a healthy diet for weight loss that is sustainable. It helps you target 0 point, healthier options when on the go and allows for individuals to see just how poor their diet is if they don’t follow the guidelines.

Grateful

Since joining it has helped me also start back walking and I joined a gym for strength training. I am so excited and feel so much better. Thanks for everything. The app is so easy to record food and activity. Love it.

Swiss Army Knife

This app is the best organization tool for weight loss! It keeps track of everything, provides information, links to other devices and probably so much more I haven’t discovered yet. It truly is the Swiss-Army knife of weight loss apps!

Meeting in Your Pocket

Love the app! Makes tracking so easy. What I really love is if your having a bad day or just need some quick inspiration, connect is awesome! It is such a supportive community. Could not have lost 14.8 lbs in 8 weeks without this app!

Works and lifestyle friendly

As a mother of 2, I need a weight loss plan that is easy. This app is so great — from tracking, to rewards and milestones, to workout/activity options, and the community. I love everything about it!

App keeps freezing up

It’s tough to find the time & motivation to track my foods when the app freezes up & I have to close out of it completely & reopen it in order to track EACH ITEM OF FOOD for almost every meal I’m tracking.

Get your “Sh*t” together weight watchers!!!

We do apologize for your difficulties. Please install the newly released 7.22.1 WW app update. This should correct the issue that you are experiencing. If you are in need of further assistance, please email us at ResolutionSupport@weightwatchers.com. Wishing you success on your wellness journey!

--WW Customer Care—

Amazing

I couldn’t do the program without the app, I use it every day with everything I eat or drink. It really helps me make my choices. Great job, great app. I cook a lot so I love that I can put in my own recipes and know the point value of what I’m eating.j

Weigh to go!

Great app, easy to use! Many food selections to track, recipes, and community. It sure beats writing all the meals down on paper. and I like that I can track exercise, and link Fitbit with it! This app is a great thing to help with the weight battle!

This app keeps me on track and losing.

I appreciate the WW app because I can scan or search for my foods which makes tracking easier. I’ve been using the Headspace Meditation and looking at new recipes. All of the above is embedded in the WW app.

Love the App!

It’s so easy to use and I synced it so it keeps track of steps I take. It brings up list of foods I eat often and has list of restaurants for recording food! I am 3lbs away from my goal weight and I feel wonderful!!

WW app

Except that it seems to “freeze up” often, especially with the first time use of the day & other times when trying to track activity

Useful app

I love being able to scan items in the grocery store to know the points. (Assuming the store has WiFi or a strong cellular signal, which is not always the case)

I don’t love that it constantly asks me to rate the app even after I have already done so.

Best kept secret for losing weight

The WW tracker is a must for anyone eager to lose weight and keep it off. It helps with the points, new recipes, inspirational stories.

It also helps with tracking activity. Give it a try you will not regret it.

Keeps it real!

Since starting my weight loss adventure, the app has made it easy for to recognize food that I would normally eat, as not so good for me the way I was preparing my meals. And...portion control! Thank you WW. I’m down 15 lbs. I have 31 to go. I got this 😉.

One component missing

When I had my little book I could always write in my physical activities for the day, and subtract points. I don’t know how to do that on this, and it would be helpful. Otherwise, I love the app.

Great app!

Love the accountability and seeing others success. It’s pretty easy to find all foods that I eat. There are a few restaurants that are not on there that are common in my area but I just try to use something that’s comparable.

Needs more suggestions when searching

Love the app so far except when I’m looking for food and I start typing it I wish more options would come up like most smart apps do

Tracking food & exercise a breeze

Losing weight made easy right from your phone. Tracking your food and exercise couldn’t be easier than with this app

Best Wt Loss App Ever 😁

I’m still loving this weight watcher’s app!!!! I haven’t been sticking to it as much as I should, only bc I’ve had a very BUSY last 2 months. I’ve been off & on BUT I haven’t gained any of the weight back that I’ve loss so far. Despite my poor discipline I’m STILL LOVING THE APP 🤗🤗🤗!!!!!

WW app

Without the WW app I couldn’t be as successful with my current weight loss. The app allows for investing in my daily points and activities, but enhances my mind with encouragement. The extras of positive influence are beyond my expectations. Thank you for making this app user friendly, accessible and nurturing in a personal way!

Love this App!

I have been on the WW journey for many years. 9 months ago I restarted and have been using the app faithfully! I love how I can log my food, weight and check recipes and talk to coaches all with opening this app! It helps me be successful!

One week in - Great so far

You ask for a review only one week in. So far, I like the ease of tracking foods. Other plans tied only to calories ask for more precision in specifying food types and amounts and seem harder to use.

I’ll update my review after I have more time to use it.

Excellent App

User friendly, loaded with info and suggestions. Love the activity component. Recipes, restaurant’s menus w point values for the meals and so much more. Amazingly easy to succeed.

One suggestion: a way to document water consumed each day to encourage hydration It’s such an important, healthy part of weight loss.

Well done! Great app. Thanks WW!

Meal planner/Shopping list

I love this app especially the recipes and scanner. I would like to see a meal planner that you could insert the recipes to the day of the week you want to serve it and then in turn would create a shopping list.

Not enough positive feedback

I love everything except I don’t think you have enough awards I am almost to 40 lb lost and my last message award was at 25lbs what happened to 30? 35? People need more praise and stickers and key fobs thank you Elaine

Enjoy the App

The latest updated have been great, looking forward to more. The only thing I cannot do at the moment is Share recipes with my husband. He is online only and we’re on the same level, but I don’t get the same option.

Best eTool

I love this App! It is so easy to track my food, activities and weight loss. I have been a Lifetime WW member for decades and this app and the Freestyle Program has been very successful for me and it could be for you too! Try it, it could change your life!

Changing the way I think, eat, LIVE!

This app has changed EVERYTHING! I have tried “diets” before and nothing is like this. Sometimes I don’t see the scare move but I see other changes in mindset and that’s maybe even a bigger win. I’m in.

Favorites

I wish I didn’t have to remember the brand name to find a particular food. This software should be able to find my instant oatmeal, without me having to remember “Quaker.” The older I get, the harder it is to remember things. 🤪

Love the app

I really love this app. If you are new to WW, this is a must! It makes tracking so easy and tracking is imperative to weight loss. At least it is for me! It's free when you join so you have nothing to lose except unwanted pounds!

User friendly

I find the app very easy to use. Scanning foods is quick and it finds almost everything I scan thanks to all the members who scan their foods in. Journaling is much easier now.

Good, not perfect

Easy enough to use, scans most of the food in the supermarket with ease. I do wish it was smarter: I use one tsp of butter every night. When I enter ‘butter’ it comes up with one tbsp every time, even though I never use that much. It would be nice if it “learned” my personal habits better.

Love the new WW and App

I’ve tried many diets including weight watchers many times over the years. This new WW is the best yet. I’ve been my most successful and I haven’t quit. This is a lifestyle not a diet. A lifestyle that is easy to adapt to and continue. I love it! I love the new me! Thank you WW!!

Great but please add hydration tracking!

I love using the App. One thing that would really be convenient is the ability to track my water intake. I have to go to another app to do this and find it difficult to remember to do.

Great program, stellar app.

I do with that you could share meals and recipes. Wife and I are on the journey together. We often eat the same meals together or split dishes eating out. We have to both type in the info and details.

So easy

This app is awesome! It remembers what you’ve had for a previous meal so you don’t have to reinput it. I love scanning foods. I use when I grocery shop to help me decide if I’m going to buy a food or not based on it’s points. It’s always in there!

Easy to track and lots of cool features!

The app is easy to use to track food and activity and the wellness points is a nice system to earn rewards by making healthy choices!

Very Helpful App

Weight Watchers can help anyone achieve their goals, and the app makes it especially easy. You can plan ahead for meals, track weight and food, and add activities to help count those points! They make it so easy!

App is good but needs technical help!

The WW app is good but does have some technical glitches.

There are occasions when I'm trying to track food and I get a "no internet connections". I can access other websites except for WW.

App also crashes periodically when trying to search and track food from the "My Day" tab versus searching and tracking within the "Tracking" tab at the bottom of the screen.

It would also be nice to edit my favorite foods list without having to do it from a computer.

The app is easy to use otherwise.

I️ love this app

I️ have been on and off weight watchers for years, but the app really makes whatever I’m doing simple.

Just put in what you eat, figure out the amount, and then you have your points. It really is a good app for any WW member

Janey

I love this app, it has helped me so much. It is so helpful in making the correct choice. I check how many points before I eat , then you can choose if it's worth that many points. It saves a lot of weight. I love it!!!

Tracking!

Absolutely the best thing WW has done! So easy to track plus check points on food while still at the store! All the”zero” points make it so easy to stay within your allotted points. 👍 WW

Motivation

I love that people post daily, and the face shots of before and after, I’ve been on WW years ago, so much better, and easier

To stay on track

I love the before and after photos they are my motivators

Use it all day every day!

Love this app and the convenience of it! I use it all day, every day! I would highly recommend it to anyone interested in losing or maintaining weight and living a healthier lifestyle. I wouldn’t change a thing!

On my way

I love this app. I plan out menus in advance for the week. I love the recipes and how easy it is to fine good things to eat and how easy it is to track points. I’ve already lost 25 pounds and I’m on my way to making my goal!!

Always here for me!

Weight Watchers is always around to help me take off my winter weight! The app is so very helpful. Just this morning I had a question and used the chat option. My question was answered right away! I love this app.

Easy Peasy

The only way I lose weight is by tracking everything I eat. This app is so easy to use and makes tracking a breeze. It takes all the work out of losing weight.

WW App

Absolutely love this app. There is every food imaginable and tracking has never been easier. I'm still new to it but I really do love it. I also really like Connect where everyone shares their journeys. My other favorite is that I can sync my Fitbit with it! Yay WWs!

You need this if you’re doing WW!

App works well, love the scanner for grocery store trips. Also convenient for restaurants you can check the points on the fly! Helps me stay accountable. Works as described with no problems for me.

Ease of Use

Thx to WW app inventors!! Being a long time WW member means tracking everything and this app is absolutely flawless. From the restaurants to the ability to create your own meal or item this is technology at its best. Again thank you so much!!

Great, but

I wish when you search specific restaurants, you could filter out items that were high in points. Would be so much faster to figure out what to order!

I lost my recipes and some of my favorite foods

It’s nice to have the app and I use it to log , when I do, which is not enough. But it’s not intuitive. I know my exercise favorites pop up some but wish they would come up automatically so I could. Heck if I did them or not

Fantastic

Great app! You have thought of everything! Easy to use and track food. See progress. Even has a bar scanner which tells you number of points.

Good job

The WW app works so well in the grocery and in meal planning. If I can get away with it, I even count my points when eating out. Keeps me from ordering dessert or having an extra glass of wine. I love chocolate(and apparently so does everyone else) and the app is full of every chocolate point in the world. Great strategy WW.

Great App

It’s so easy to use and I would not be able to stay on track without it. Especially like the ability to scan products. Helps so much when shopping.

Sharing meals

My wife and I are both on WW and we generally eat the same dinner meals. I wish there was a way we could send meals and recipes to each other instead of typing the same thing twice.

Ideas

Would be great to have the option to insert comments about the day. Also search function that shows 1 month at a time vs just daily/weekly

WW app

Fairly easy to use. I like the “barcode”makes translating calories

to points so easy.

I like the “ networking” with others also.

I find the activity section cumbersome and many restaurants

hard to find

WW App

This app makes it so easy to track everything. I have been using it for 2 years and have lost and kept off 48 lbs. I also love that I can scan items at the grocery. Thanks WW for make my tracking so easy!

The WW App

I didn’t like the new search for favorites at first. Now I love it. No more going up and down a long list of stuff. Now just a key word or two and up it comes. This happens whether it is on my favorites list or not. Good job guys.

Wonderful!

So far so easy! I love the point tracking system with the scanner. It helps so much! I’m trying so hard to get a better shape for my sons wedding in August and my body inherited the stubborn lose issues from my dads side. So the ‘WW’ app has helped me!

Restaurant Points

Would like more restaurants added Otherwise would give it 5 stars. Would be nice if it could identify potential duplicate saved favorites etc. and ask us which one to save.

Helps me stay on track

Seems I’ve been dieting since the age of 13. Now, at 64, I have tried most all. The online tracking, recipes, and encouragement are helping me stay with it. Wish I had these tools in the 70’s.

WW App

Love being able to scan items at grocery store. Also love being able to look back at what I’d eaten from the time I started WW until now. Hoping when/ if I reach my goal and keep it that the app will be free. 😀

Amazing App!!

The WW mobile app makes this program so easy to follow and stay on track. It is simple to just scan items using the barcode and not have to manually enter your points.

Tracking is key

It’s so easy to track you food and the key to loosing weight on WW is tracking! I’m already down 15lbs. Even when we eat out there is a large database of restaurants with their menus and point values to help.

It works

Keeps track of my points and exercise with my Apple Watch. Restaurant resources makes eating out easier. Scanner helpful at the grocery store.

Like having the app do so much that used to require books.

Have tools, will travel!

It is great to be able to take the WW tools with me wherever I go. I have used the restaurant points finder numerous times to order a lower point meal. That way I am not surprised when I look it up after I have eaten it!

Better

Better than a couple of years ago. My only issue is that some foods don’t appear at all in a typed search — as if they don’t exist in the data base. When I go dig out the package and scan it, boom it exists. Otherwise, i do find it user friendly.

Grocery list needed

I love the app, would also like a grocery list to be added. I know there’s a list of foods, but one list we could list only the items we need to buy would be great. Thank you

Helps to achieve goals!

The WW app has helped me keep track of things I eat. Tons of foods and recipes preloaded. My only issue is not being able to scan items when I’m in a store. I’m sure that no the app’s fault. Keep up the good work, WW!

Love the app!

I attended Weight Watchers after the birth of each of my children. After menopause, this new type of weight required my return to WW, this time via the app. I love the flexibility and having all the information I need at my fingertips.

I LOVE WW App

I do my utmost to track EVERYTHING, even 0 points. Just bc it’s 0 pts doesn’t mean VOLUME won’t keep me from losing weight. The App helps keep me honest bc I don’t always remember what I’ve eaten throughout the day, especially at work or when I’ve got a busy day off.

Great App

I love my WW app! You can keep track of your meals, exercise, check restaurants for food points values, look up or plan recipes and most importantly make friends on the community and see how others are doing and learn tips from 💕

Awesome ww app

The ww app is great! So easy to track and scan food to get points! Also I love that I can connect with others in ww and hear their stories and get recipes!

Restaurant search isn’t helpful in our area. Hoping they add more restaurants soon:)

Nutritional breakdowns

While doing the program exclusively on line, I love the ease and info.

What would be even more helpful to me as a diabetic would be the nutritional breakdown of foods, especially those items beyond fresh foods, in addition to points.

Clunky and useless app

Made for individual who eat junk food (only restaurant options on the app), no accountability, adding recipes is not intuitive. Using free platforms like MyFitnessPal is so much better. No help or couching... not sure what your paying for. Point system are gestimates. I faithful ate my points each day for the past 2 months and there has been no significant weight loss (3 lbs)... and their customer service is awful. This app is not modern or sophisticated.

Terrible App

I have used free apps with so much more ease than the WW app. It is not at all user friendly. I find it hard to find / see fit points. So many foods are not in the system compared to the free weight loss apps I’ve used. Foods I just entered yesterday won’t come up at all today in the system. When I emailed for help with the fit points, I never got a response. The program works, the app stinks.

Good program, buggy app

Weight Watchers is a good program with solid recipes, community and gamification. The app is buggy tho - navigation isn’t always there so you get stuck in a screen. Sometimes the selections are too sensitive so it adds things you were just researching. App help is poor to non-existent so you’re on your own. Search capability for anything other than food-related stuff is poor. Needs improvement but it’s got a good base.

We are always here to help you via Social Media, our 24/7 Chat, or by phone at 1-800-651-6000, Monday-Friday 8am-1am, Saturday & Sunday 8am-11pm ET. If at any time you need help please let us know. We hope to assist you.

--WW Customer Care--

Happy

I love the app. It makes my journey so much easier. I can be tracking points or looking up food at restaurants and no one knows I’m doing it. This program is great and I don’t think I could do it so easily without the app!! Thank you WW

Super easy, quick and comprehensive

I find the app makes me accountable. It has a depth of common food items that is quite helpful. Being able to track physical

Activity adds to the accountability aspect.

Great

I love using ww online. It is fast and easy. The only problem is that you will sometimes find different point amounts for what looks like the same item. Most items are very obvious but there are a few you have to search for points.

This app is awesome 🌟

I’ve tried WW before, and it’s so much better with the app. I can look up food, so it helps when I’m shopping, I can track points so easily, that it seems effortless. I’m hoping to be successful this time around... 🙏🏼

Amazing!

This app is so easy to use - totally user friendly. Helps me stay on track with my points. I have also made a ton of the recipes from the app that have been delicious! Love everything about it!

Super easy to use and very helpful!

I have done WW in the past using the old books and sliding calculators. This is by far the easiest, most effective way to live a WW lifestyle. It never crashes and is extremely user friendly.

Tremendous!

I love this app… It is much easier to use while providing lots of great information. Also the WW program is greatly improved and very compatible with “real life”! Thank you for helping me realize success in my weight loss.

App

At first it was really hard to figure it out then once you get used to it it’s not too bad but you also just can’t put in there something that you know already you have to scan it and put the points in there

Love this app!!

This app is amazing! The only thing I would say would be even more cool is when you search for a restaurant, it would be nice if you could show the menu options from lowest points to highest points. That way we can make a better decision on what to get.

Best app EVER!!

This app makes it so easy to track your food intake and stay in your zone! It’s even fun to scan different foods just out of curiosity. It definitely helps me decide what I will or will not eat. I only wish I had found it sooner!

Love WW online

Super easy to use, connects with my Fitbit, and makes it tolerable to keep track of everything. I highly recommend anyone who wants to do weight watchers on their own and even connected with meetings to use this app.

Love it...but

Recently there have been many instances where the WW app would not sync with my FitBit app. Never had that problem before but in the last couple of months it has been quite frequent...so...

The Best

This is by far the most helpful and easiest app to use either off or on a reduction plan. I’m amazed at how many food items are in here. This is a must have in my book. It allows me to be accountable and accurate.

Inconsistent points

I love using the WW app to track food and activity. However, recently I have come across some inconsistencies in the assignment of points. How can chicken with skin be fewer points than without skin (same serving size and cooking preparation), for example?

Feature Request

The app has matured very well from when it was first revamped several years ago. I wish the app would write the weight recorded at the meeting to Apple Health. It seems to be a natural fit to add this feature so Apple Health has the most update weight from Weight Watchers.

This app is great!!

I love the ability to scan food at the grocery store before purchasing. Also the ability to find food at listed restaurants is so helpful when you eat out.

Needs some tweaking

Love the app with the exception of recipes being mixed in with the other foods. There should be a separate area for recipes that people have developed bc it becomes confusing as to what the true poo t value actually is.

Quick and easy

The app has come a long way since the last time I used it about 5 years ago. Everything is so much easier than before.

Great App

The WW app makes the program so much easier and actually fun! I find I have so many more points available than when I calculate myself. And I am having a blast scanning everything at the store and in my pantry!

Very helpful

I love the app. The only thing I would change is I would like to be able to delete or hide all of the restaurants that I don’t use. Many of them are not in my area and I hate having to scroll though them all to get to the ones I want.

Doesn’t work overseas

I just purchased an online plan in the US and currently on holiday in Germany. Now it’s asking me to login in German and I’ve tried my login and password and it states i must register (in German). When I do, it’s creating a new account.

Love the Weight Watchers app!

The app makes it easy to track daily food points. If you have a Fitbit it automatically tracks your activity points. I especially like the weight lose graph and the restaurant list.

We app

I enjoy using the app , it is actually helping me with my weight loss program. It is so easy to use , and very effective tracking my meals, and helps me track my activity levels. I highly recommend this APP.

WW App

Been using this app for seven months. A great tool. Easy to use. Love the scanner to determine Freestyle Points of items before we buy them or as we make a recipe. I has helped us along our weight loss journey and life style change

Perfect tool for me, the phone addict.

I have only been on this for four days but I am absolutely loving it. I find it easy to use after a little exploration and I’m getting recipes on and really enjoying it. It’s holding me accountable.

Item search

Many times, when I search for a food item to try and figure out points, especially things like an entree, I cannot find it. I’m not sure if it just didn’t make it to the list or if it is a search issue.

Bravo to this app!

Amazingly easy!! Can track calories in all of your food so quickly and easily! And the chat thread with other WW pals is so inspiring! It’ll keep you focused and knowing that you aren’t alone on this healthy lifestyle journey!! Bravo to the apps designers!! 🙌🏻👍🏻💖

Burkart

I have been during since June 1 st but have plateaued after losing 30 pounds? I joined WW and downloaded the app and have started losing weight again after only 3 days? It turns out I wasn't eating enough and my body was not happy with me? Lol.

One Little Request

A recipe finder for ingredients would be a nice addition. For example, say I have a can of black beans and eggs I want to use. Just plug those into the app and it will find you WW recipes that include those ingredients. Everything else about the app is great!

This app really keeps me on track!

Talk about accountability... this app helps me to note when I'm going off the rails by instantly viewing my dashboard.

Things I really love:

- instant view of how many points I've used and are remaining

- that it syncs with my Fitbit and updates my activity points when my steps are recorded

-the ability to easily look up points at my favorite restaurants

-the ability to see my weight loss progress in a graph form

All in all, this app is a great tool to assist in your fitness journey!

Fix the password function!

I have to log in at least three times a day and I can’t find a way to change that. There’s no secret in this app! Please fix the password function!

“Something went wrong” when trying to edit an existing recipe.

Need to fix the "no Internet connection" bug.

Also, please add the ability to create recipes from the mobile app.

Thanks

Much better than before

I love this app way more than before. I wish the app had more of the foods from restaurants like my Fitness Pal. You can look up any restaurant and you always find what you are looking for there. But definitely headed in the right direction!!

Something happened 😳

Loved the app until recently. It starts each day with 23 points instead of 30. Not sure what happened but hoping you can fix it.

So far....

App is good. I just started using it again after a 3 years with My Fitness Pal. I still struggle with finding some foods but as I build my favorites list that will get easier. Would like more daily tips and motivational cues. 😉

Good app, sometimes exact food item not in database

I do like this app, it interfaces well with Apple Health and the system definitely works for weight loss and overall health. My only complaint is that often the food I am eating is not listed in the database, so I have to build it out of the individual components which is not as accurate.

New App

I love the placement of the tiles for daily tracking. I started using the WW app for daily exercises for the variety rather than using UTube and fit bit only. This app is now offering an “all in one” for food, exercise, steps and food tracking! 👍🏼🙋🏼‍♀️ YAY!

Excellent

Easy to use and chock full of helpful tips and information. The community posts are particularly encouraging, and I have so much fun with the barcode scanner feature because it delivers lots of surprises and empowers good choices.

Awesome Tracker

I love the etools app. It works perfectly most of the time. The scan feature is great when I'm shopping. I highly recommend it to anyone following the Weight Watchers plan. It makes tracking so easy.

Ww app

I’m glad I have it because it makes me think twice before I eat something Makes me say to myself is this really worth it? Sometimes it is but most times I will go for a better choice

App improvement

I love almost everything about the app. It’s been amazing for me but what I would really like to see as part of the tracking is how much protein a person’s had in a day without having to add it up ourselves from each item. 😊

Recipe rater

I love the app, the ability to connect with others on this journey. I wish the recipes builder worked better and would really appreciate the opportunity to rate ww recipes and offer substitutions to adjust points. Commenting on the recipes would also be good to see

Great App

The WW app has improved a lot over the years. It is a great help and I just love it. Keep giving us info and improving I just using it all the time. Makes it easy to track and scan food. Keep it up

Good app

The app works well for me. Many different functions within the app. I like scan option when shopping it helps to scan foods to see the point value. Overall a good app.

Tracking made easy

Having everything needed for tracking sleep, food and activity is so convenient. The resources are available in one place.

Don't Update!

Downloaded the update on my iPad and it’s horrible! I’m a 9+ year lifetime member and this new update is impossible. Tracking is much more cumbersome. A great deal of my success, especially during Covid, was the ease of tracking with the app. Nothing is available on the opening screen outside of your point totals and water consumption. Each meal requires multiple searches and swipes. I will not update my phone with this version, believe me!

Great app, but update does not help

App is great and scanning food is really helpful. Generally easy to record points, but most recent update makes getting to tracking food more difficult. Please update so that food tracking is easier. Also, please put weight tracking on the home screen.

Love the new WW app

This app is very interactive from logging your food to finding new recipes and restaurants. I love to look at other profiles for inspiration. WW has helped me get back on track to reach my goal. So glad I joined the WW family.

Easy to use and very resourceful

This app has so much to help you be successful! Between COVID eating and having a baby I needed help losing weight. I’ve been using WW for 5 months and am down to pre-baby and pre-Covid weight. I’m going to keep going!

A great app

I joined WW in Feb and have lost 40lb in 5 months and still going. I really like the app too because I’m not one that likes going to meeting and this app has been great to share my progress without going anywhere.

WWapp

This app is wonderful I’ve been in Weightwatchers several times and this makes the program much easier because it counts the points for you Also the recipes are great

WW app

I love the app!!! I don’t think I could be as accountable without it!!! I have done WW other times and did well but the app is so much easier than having to write it all down & keep track manually!!! I love love love it!!!! Down 66 pounds since 2-25!!!

WW App

The WW app is efficient and handy to use. There are a lot of features to help the user get on and stay on the WW program. There are incredible accounts in the Connect feature. The online chats are generally useful and well-meaning.

My weight loss solution

The app has been the key to my so far very successful weight loss journey since I started in February. From the first day I used the app I realized this is the answer to a long term journey and keep me focused for the rest of my life.

Intuitive and packed with great tools and information.

The WW app is well designed. Easy to navigate, I’m especially impressed with the Coach content - both love and in the library, the recipes and the tools to calculate points. Thanks, Team WW!

The best

I had my fitness pal for years and counted calories so strict that I developed an eating disorder. Although the app has nothing to do with, WW just takes it so much further than MyFitnessPal by also teaching you a health relationship with food.

Keeping on track

I love how checking in with my WW app keeps me focused on the program. The ability to scan labels is fantastic. Also the purple plan gives me so many 0 point options. What a great help it’s been.

WW app is easy & effective

I’ve lost 45 pounds on WW and am now in the lifetime/maintenance phase. The WW app helps me stay on track every day. There are many features I’ve yet to fully explore, like meditation and recipes, but I’m just getting started! Great program, great app.

Love it!

Great way to track points. Love the scanner. Comes in handy at the grocery store. Keeps me " out of trouble" with higher point items. Helps me to make better choices. Purple is working good for me. Sticking with it for the New Year!

Great app

It makes keeping track of your food really easy. It is also a very user friendly app. I would definitely recommend using this app for your weight loss journey.

WW App

East to use. Use it all the time. I also like the screening for points when shopping I also like using the restaurant choices and points. I wish they would not include dressing on salads being as I use very little.

Keeps me focused!

I am very happy with the WW app. It really keeps me focused and helps me to keep track of what I’m eating, how much exercise I’m getting, and what I need to do to lose weight and be healthy. It is definitely my go to app when I need to focus.

App not clear on plan

I love how you can lose weight without attending physical meetings. However I can’t distinguish which plan I’m on and for a couple of months. I was payig for two plans. I just deleted the one an drop the other. The App should not let you pay double

LOVE IT!!!

Easy to use for tracking and checking all the restaurants ahead of time in able to be prepared as to what to order to stay on track when going out to dinner!

Pocket Coach!!!

This is better than ever. I especially love that you can scan any item and know if you can add it to your list of foods! It’s beautiful I feel more committed than ever. It’s like having a weight watching coach in my pocket!

Weight watchers app

Love the barcode scanner, makes everything easier. Loading recipes is also a cinch when using the scanner, then it is in for future reference

Love it!

I absolutely love traveling through my WW app! I can track my food, exercise, weight, etc...all in on place. I also can interact with others who are on the same journey as myself. It’s a place of support and accountability.

Great app!

This app is very easy to use and makes keeping track of my food intake simple. I love the bar scanning option. You can scan almost anything and it shows the points.

Helps me focus...

... one Meal at a time! It is obviously more fun when at the end of a day I have stayed at goal or under but even on those “stupid” days, I’m presented with the opportunity of a clean start the very next morning

Restaurant search

Would love to be able to sort restaurant food by smart points within the restaurant. Other than that, app works great. I’ve been a member since 2003. Always found it hard to make meetings. This makes following the plan so easy! Great job!

Such a great tool! I love the features!

This has been the key to my success! Tracking was so hard on paper. This, along with the large variety of zero point food options has really helped me. Thanks, WW

Trouble tracking activity manually

When I first used the app last week, I was able to manually track my activity. The last 4-5 days, I have tried to no avail to enter my activity. I tried to pair my Samsung activity tracker to the app...it was not compatible. No big deal... but I can’t track my activity now.

Extremely useful when it works.

Easy (most of the time) , effective (when it works). Sometimes has issues switching from cellular to WiFi and back.

The new and improved WW

New interesting things and ideas, more personalized.

I feel they really care about my health not just losing weight.

I am more committed to trying and not afraid of when I have a set back.

WW app

I love this app and use it several times a day. The only thing I would want is for the recipe section to be moved ahead of things like member posts, different apps and ads for items being sold.

WW App Is A Great Place To “Foodie”

Love to WW App. It works seamlessly more than 95% of the time. Even when it does have issues, resetting it is easy. I have been using the app for more than 30 months now and I still count on it to keep me straight.

Update is Fabulous!

With the update the app is easier to use. Everything works well, unlike with previous version. Just wish I could edit my favorites list.

Great App

Easy to use. Love the bar scanner and ability to save commonly used foods. Also great to have the restaurant selection to find things within your point range when you dine out. Thanks Weight Watchers!

Amazing

The work that has been put into the weight watchers app is unbelievable. It makes my weight loss journey so easy. I rely on this app every day and I so appreciate the work that has been put into this. Thank you so much WW!!

Keeps me focused

LOVE this app! So easy to use, and loads of information. I check products at the grocery store before I even purchase. Helps me keep track of how much I eaten during the day to make healthy choices.

Much Improved

It's very handy site. Records faster and upgrades have helped it not get stuck like in past. As a diabetic, I do wish there was a place for me to keep track and record my daily carb intake on WW mobile.

Excellent

I like that it gives you up to the minute information on your eating style through tracking and the same with exercise and the impact of not moving.

I love it!

I've been using this app for a few years (lifetime at goal) and I use it ALL THE TIME!! Really useful, very intuitive, and I LOVE that it syncs with my Fitbit! Very often I'll look at my stats and it encourages me to make a better choice or to get moving. I love it!!

WWMobile

This app is so easy to use and is the reason I have lost weight and maintained my weight loss. It keeps me on track with food and activity as well as gives me great ideas and hints to stay on track! Thank you WW.

This app gets better and better.

So many new features have been added. Lots of variety. One of the articles has inspired me to try my hand at gardening. My mother was a gardener all her life. My try my hand at gardening.

Wonderful App

Again I say, Don’t leave home without it. Take it to the grocery, restaurant, anywhere you will have food. Use it, follow it and you will lose weight. I have and I have lost over 100 lbs.

I Love the WW App

It makes my weight loss journey easy, fun, inspirational and manageable. There’s nothing I can’t do, no place I can’t eat. I am enjoying the recipes too. But most important I am learning that it’s not about what you can’t eat but learning moderation

Easy peasy

The WW app makes it impossible to not be in control of my food! Each meal I record my intake; I can also see how others are doing, as well. Just not losing any more weight and I cannot figure out why! 🤔🤔😢😢

Thanks, WW

We app

I find the app very useful however when I track dishes in certain restaurants, the dishes are pre pointed I would like if the dishes were broken down so I could track them more accurately.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Best wishes!

--WW Customer Care—

Awesome!!!

Loving the app – so easy scanning everything and I am surprised at how many items the scanner can recognize. This definitely makes this we have eating extremely easy to track – very appreciative!!!!!

Ez

Ez I is what I have to say about this program I get all my stuff entered in I have more to look up for a daily plan put in my plan simple it’s better than the other absinthe they’ve had and I like staying in the blue zone.

Track to weight loss

Track everything, exercise, food, water, sleep: everything is here on the WW App for success. Exercise suggestions, motivational challenges, healthy recipes and more! You should try it!

My new Best Friend

The WW App has all the answers, keeps me motivated and is constantly showing me the best ways to stay on my journey to looking great and getting healthy. I love this app. A solid “thank you to the developers for giving us what we need. 💖

So easy to use!

This app is the key to my weight loss success. The scan feature makes tracking a breeze along with the user friendly flow and tools to calculate recipes and reference previously eaten foods. It's awesome!

Awesome app

I do like the app it makes things easier for me keeping up with my points.

There are times that for some reason it doesn’t work so not sure if it’s a glitch on the app or what is the reason.

Great food, activity tracking app

This is a great resource for anyone looking to lose weight or just become healthier. The barcode scanner allows you to check foods and make better choices.

Living my best life!

This app is the best motivater when you need it and makes me want to track and stay on point! Love the bonus points for tracking,activities, etc! Just redeemed some for a new WW cookbook! Never will go without this app or WW iny life🤗

Health

WW has helped me take control of my health. It has changed the way I look at weight loss and my relationship to food. As someone who has to-up dieted my entire life, I finally found something that works.

Most effective app I’ve ever tried for managing my diet

I’m down 45 lbs in 5 months just by following the basic rules. It’s user-friendly. The barcode scanner is a lifesaver and makes it worth the cost, in my opinion.

Dashika

The app works really good sometimes it is a little slow coming in but that could be due to my WiFi signal in my area. It works great for me with the easy access of everything I need.

Amazing

I love this app! I can track on the go and if we’re out and about I can look up restaurants and see what I’d like to eat while staying within my points! It makes keeping track so easy!

Thanks WW for making it easy

This app, so only put, makes almost a game of tracking! It creates a system of support in a box (my phone)— it always goes shopping with me so I pick the 2 point ice cream bars not the 8 point ones !

Weigh to go ! Pun intended !

Best app to track and keep you on track. So many foods on here. Made my life super easy. Take it to the grocery store and use it. Even use it when you eat out. Well worth the cost. This isn't a diet, it's a lifestyle.

App is so easy to use!!!!

Love the app to keep track of my points! I go to the connect part to read others successes and failures which helps keep me on track.I also use the fitness part of the app!!

The big assister !!

Grocery shopping so improved when food can be analyzed before purchase !!! Thanks WW App !

Ditto !! Love being able to record exercise as well like the whole program !both statements true !!

Love the weight watchers app!

I love the Weight Watchers app on my phone...makes it super easy to track points while I'm at work...also makes it much easier to find something good to eat at many restaurants!!

Love it 😍

Easy to use and has everything you need to track, recipes and weigh ins. Plus you can meditate 🧘‍♀️, track your activity, and interact with others following their program.

It is amazing. Works fantastic if you will use it

Are used to track all of my food every day. In three months I have lost 23 pounds. The application really works well if a person will indeed use it.

Good job WW!

I found weight watchers to be very good. I don’t have to deny myself any food I just calculate the points and I’m free to have what I want just as long as it stays in the range.

Staying home in this pandemic makes it a bit harder to get exercise during the day but all in all WW is giving me something to focus on while home.

I’m trying the exercises before sleep to help me with that as well. The app is great and the information is very helpful.

I hope to stay on it for a while.

Thank you so much,

Cheryl

Love the App

I find the App so useful and helpful. The recipes I’ve tried have all been very flavorful and the Fiton exercise has been key. One suggestion I have is for WW to consider partnering with a company like Mealime to allow WW members to tailor a grocery shopping list.

Extremely helpful and fun!

First of all this app is extremely helpful in finding recipes and helping you decide what to eat. What I love most about WW app is how it’s constantly giving new ideas and new tips and so much support!

Love WW App

I am a lifetime member (I joined more than 50 years ago). I have seen a lot of changes to the WW program over the years. It has continued to improve each year. Adding the app has truly been the best improvement yet!

Great for diet but has issues syncing health data

I’m impressed with the diet, calorie tracking and the ease of looking up different menu ( similar to MyFitnessPal). However, it’s completely failing to keep in sync with the Health app data(steps, sleep). I have to manually synchronize it but the menu makes it seem like I should not have to 🤷🏽‍♂️

WW ap

I use The app daily to include get active and connect, I love being able to scan food at the grocery store to check points and to watch my progress month to month.

Love the app

The app keeps me on track...there is true accountability when you track everything...less likely to cheat when you are in the habit of writing down all you eat

Love it

I love this app because it keeps me on my toes, as to the amount of food I eat. I like that when I don’t know the amount of points that is in a recipe, you just put the ingredients into the app and it will figure it out for you.

WW app

Engaging... your picture range needs to match IG’s and/ fb.. many do not fit in your pic box. Still not changed

I wish there were a way to cross post with all the groups I am in on connect. It is hard to rewrite/ repost

Ty for adding more groups

*‼️‼️ I am finding it a bit disappointing that if you don’t lose weight at a wi.. you don’t receive a positive message on “ journey”‼️‼️‼️

You need to fix the posting of photos!! Most photos cannot be resized!

Photo area needs to be resized in connect‼️‼️‼️

Love it!

I find this version a lot easier to use than previous versions. The scanner is awesome. I like being able to tweak the serving sizes if I'm trying to decrease smart points (i.e. 5 cashews instead of 18). Overall I give it an A.

It works for me!

The app is easy and makes me mindful and mostly honest. Works. Lost 20 lbs. my goal. Now changed goal to 30 lbs. pretty sure I can do it too. Still trying. Bought a new digital scale so I can weigh losses in 10ths of a pound.

Lost 40 so far.

I love the app

Hi Ww,

I love this app. 2 things I would recommend... 1. A separate area where you can log your weeklies. 2. Having some sort of visual hunger scale where we can track where we are hungry and satisfied. But otherwise it is great! Thank You.

Barcode scanner

I love all the features of the app! The only thing I wish is that you could directly scan a barcode info straight in to the meal on a chosen day. Instead you have to type the name and hope the item shows up.

Good guidance

Helping me stay on track. Great features like scanning foods at the market to know points before purchasing. Good low point recipes. Can check points before assembling a home cooked meal. Restaurant feature is super helpful.

App works great

This app has really helped me to stay on track with watching my points. The database of food and activity choices has almost everything I need. Definitely worth it to me.

WW app

This app is so easy to use! I can scan the barcode of food, find so many recipes with their point values and I just discovered workout videos are on it as well. I would highly recommend.

Great!!

I use it every day, many times. Sometimes finding the point value of foods is hard. There are way too many duplicates, then won’t have what I need.

If I didn’t have the app on my phone, I don’t think it would sign in for everything like I do.

No place to allow Photos access

In the iOS app, when I try to add a photo to a Connect post, it says I have to allow the app access to Photos and jumps me into the WW app permissions. But there's no option for Photos there, only camera access, which I have on. Other people seem to be able to post photos; why can't I?

Great program!

I wish a few more restaurants were in here, but I love WW! I lost 25 lbs, took a break over the holidays, and am back to it. It makes intuitive eating easy. Love the point program options and free foods. Your health is worth it!

Invaluable tool for weight loss

They have improved this app so much. I never have issues with it. The recipe builder feature is my favorite. It syncs seamlessly with my Fitbit as well. I like the app better than the website

My favorite helper!

The WE zap is my favorite helper. It is easy to track my points, shop for low point food, find tasty, easy and low point recipes. I made My Lifetime goal in 8 months! Now it is keeping me on track for a lifetime! Thanks

WW App

Love the app. So easy to record what you eat on the go. And I can plan my whole day in the morning and know I can stay in my points by sticking to what I preplanned. And it's easy to make adjustments if I go off course during the day.

Edit your meals

The only con I see with this app is that you can’t edit your meals. For example if I went to A taco place an order tacos I couldn’t take away the taco tortillas out of the order through the app I have to put in the meet individually if that makes sense or edit tomatoes or cheese or avocado out of a salad that I ordered through the app.

Great app

I use this app daily to track my points as well as activity points. I find it very good. I am able to find most foods and only have trouble with dinners my wife prepares from scratch. I would not be able to stay on track without it.

WW+ App User Friendliness

The only criticism I have about the app, is that as a new user of the app, who is only doing on line WW+ , that for the first week or so, the app is quite overwhelming! There is so much information, albeit that it’s all informative, it’s still a lot! Each day of use gets better.

Daily Points

Set up the site so ur total points for the day always appears in an upper corner. For example, when I’m scanning a food, I like to decide whether I’ll include it in the meal based on the # of points I’ve used thus far for the day. I always have to go back and forth multiple times when planning a meal.

Not a free app at all

It tricks you into providing your name and email address right out of the box. No way to use this without subscribing to it. Yes, you have a 14 day free trial, but you still have to give up your credit card information. And after the free trial, this is a waste of storage space because there’s nothing you can use that’s free.

Weight watchers is supposed to be free. This app is not.

Deleted before they get my credit card number...

Problem with app today

Every time I try to record food it gives me a warning that I do not have a connection. When I try again I get the same warning but it records.???

Easy way to track progress

A very easy way to track progress and to keep daily food records. It has made a big difference to me as regards tracking food and weight.

Weight loss made doable!

I use the WW app and on my phone. It’s a great way to keep yourself accountable. It’s easy to use, convenient and full of excellent resources. My weight loss is slow but consistent and I do not feel deprived. It teaches you how to make good choices while still enjoying your life!

WW App

I love the app. I’ve been using it a couple of months now and enjoy how easy it is to track your food each meal and each day. Also searching for foods to make or to make with lower points.

Great app

This is the best tracking tool so far. I love all the additional features I just wish I could print out my tracking by the week. That would help when I seem stuck or on a plateau

WW App

This app when I use it. Makes me mindful of the things I’m eating. It helps me to make better choices during the day. It also reminds me when my points are almost up that it’s time to stop eating for the day.

Weight Watchers’ app is terrific!

Awesome app - easy to use; links with activity monitoring tools like Fitbit. The WW app offers an easy way to track your points/meals and provides fast access to recipes when you need cooking inspiration.

Love the program, app has glitches

This program really works for sure, but the app is kinda slow and glitches sometimes.

Absolutely would recommend WW to anyone wanting to lose weight. It has absolutely worked for me.

Best app to lose weight!

I’ve tried other apps to track calorie intake and exercise but nothing else has worked as well as the WW app! Using this app I have consistently lost 1-2 pounds per week and have lost 23 pounds so far!

Just a couple of improvements needed.

I basically love the app. Just a few tweaks needed.

1) I'd like to track my fruit/veggie servings.

2) please make it share nutritional information with Apple Health.

3) Could it share calories consumed with the Fitbit app?

Easy to use weight management tool

Tracks variety of food. Love the scan function for easy tracking information. The Connect tool is very helpful with the weight loss journey.

Love WW App!!

It’s just so easy to use and convenient! I have been a WW member for years and thought I’d never use the app. Now I can’t picture doing everything manually! Plus, Connect!! Just another positive way to keep me accountable and motivated!

W W mobile

Love the app keeps me motivated and I’ve lost 37 lbs!!! I have tried other diets and I just don’t stay on them ....this truly changes your eating habits. I wish I could say I love this the most ... but I use it all ! Plus I love giving my wins to charity!

Life is good on WW

I joined WW in January, where I was introduced to the WW App. I love being able to keep track of what I’m eating and using the barcode to check points.

I really like to access the Connect section and read all the new inspirational stories.

Life changing App

WW’s app is so easy to use and contains everything I need to be successful in my weight loss journey. So far I have lost 27lbs.!! I have never come close to this kind of loss. It has helped me change my life for the better...MUCH BETTER!

Food database needs updating

Many incorrect or outdated foods in database.

Sometimes WW sends out recipes but don’t give the nutritional information or do not list it so you can search and record it. Frustrating because you want to try new recipes but there’s no way for you to record it into your daily points ;(

We apologize for the issues you are currently experiencing with our Website/Mobile App. Please know, our engineers are fully aware of the issues and are currently working on resolving the problem. We appreciate your patience.

-- WW Customer Care

Use it and lose it

Properly using the app and working toward my goal was instrumental in my weight loss. I recommend this app and program for those serious about achieving their weight loss goal

Great!

It’s easy to use! I love all the features! I do wish it had a feature similar to others that you could enter a web address where a recipe is and it pulls the recipe for you to calculate points.

Tracking Made Easy

This app makes it so easy to track your meals and exercise each day. Plus they have recipes, suggestions and encouraging posts from other WW members to motivate you each day.

Almost perfect

WW is an awesome program. I always come back to it because I know it works as long as I work it. For the app, it’s almost perfect. My biggest complaint is intuitive searching. It doesn’t always display logical results when searching for foods

Super user-friendly!

I love the Weight Watchers app. It is incredibly user-friendly, and it takes out the guesswork. I love the scanning feature, the sleep and water tracking, and Connect. Great tool to use in my weight-loss journey.

New to this!

I am so super new to weight watchers but this app is so easy and helpful! I have had no problems whatsoever using it! I would recommend it to everyone looking to lose some weight and get healthy :)

Weight Watchers

Great app. Makes the program easy! Tracking everyday, ahead of all my meals, keeps me accountable. I have lost 41 pounds so far because of this app, my workshops and other support (meditating, habit tracking, exercise, etc., everyday)

Excellent App

Extremely helpful app. Sooo many features available and so much support along your weight loss journey. Staying strong with WW has helped me go from 326 lbs to 251 lbs in 8 months and still going strong! Definitely recommended.

WW

I depend on the app to track my food points and I’ve been able to keep the weight off for over a year and a half. It pulls in my activity info and tracks those points, too.

Keeping it real during quarantine

In a particularly tough battle to stay at goal, this app has really helped to simplify following the plan. I’d like to say I got a blue dot every day, but I’m not even close. My new rules are allowing myself to go carb crazy once in awhile but NEVER 2 days in a row! So far, so good!! Thanks!

Highly recommend

This app is great for holding you accountable and still allowing you to enjoy foods that you like (within reason of course)!

Occasionally freezes up/crashes which would be my only complaint!

Love the WW app!

I tried WW so many times and I could not make myself write down my food each day. Either the ease of the app I wad able to reach my goal in a year and maintained for over another year. The WW app made all the difference.

Keeps getting better

Over the last year that I have used the app there have been several improvements made. It just keeps getting better. I love that it syncs with my Fitbit.

WW App

Love this app use it daily to keep track of points,

Use scan to check points, watch activity steps,

So many things to help keep me on track.

It’s so much of my daily routine now, I would be lost without it.

WW App

I think it is easy to use and has a lot of useful information available. I have lost 122 pounds since 3 March 18. I use the recipes and restaurants information and also enjoy the “hints”. Highly recommend this app!!

WW app is great

It’s a great app. The only suggestion I have is that it would be helpful to be able to log the time you eat the specific item. This would assist in identifying problematical patterns and allow for developing strategies to address negative patterns

Grateful

I’m so grateful for this app! It is so different from when I did WW years ago, and it is so easy to use now!!! And the improvements just keep coming - can’t say thank you enough for empowering me to take care of myself! ❤️ THANK YOU!

Quick add items

It would be great if quick add items would appear the next day as a meal item without having to build the food item.

Works, but you have to do the tracking

I love the app and if I use it, it works! The bar coaxed reader is he best! I make up recipes and then d we’d hen I eat them again, it’s fast and easy to fine how many points it is!

WW app

I really like my my WW app...been using it over 2 years...have lost over 32 pounds and kept it off!! Super user friendly

WW helps you keep track and stay focused. It’s a great resource tool in the palm of your hand. Rarely has any “hiccups” in using. Love it!

WW will be my mainstay!

After being on different forms of WW from my 30s to my 60s, I lost almost 30 pounds on Freestyle. Slowly seeing the pounds creep up, I decided to come back to WW for their great support, recipes, and tips. This program will be the way I live to stay healthy!!

Helps to track points

The app makes it to add food, so I can track my intake. I like that idea can search items before I eat, so I can make an informed decision. I use the app while grocery shopping to make good choices.

Very convenient

I love this app. It's so convenient and over the years I have seen so many improvements. The barcode scanner is by far is my favorite feature to use when grocery shopping.

Turn my Life Around

All the tools to privately or in-community turn my life around: the WW APP has continually challenged me to look further into my habits and provided me ideas and insights through recipes and inspiration to evolve into one who is finally alive and free.

Awesome program!

The WW app/program rocks. It has helped me lose and maintain my 100 pound weight loss. I look forward to the updates because I know another wonderful feature has been added.

Helping me keep the weight off!

Most comprehensive app I’ve ever seen. Everything to help with my wellness journey is here. From exercises to meditations. From recipes to support from other members. I love his app. It’s helped me to keep the 25 pounds I lost with WW off for 7 years!

Love WW

I have tried many many diets some work for awhile some didn’t work. I feel this is a life changing eating program that I can stay on . It is teaching me that I can eat what I like and be happy and still loss weight. Love it🧡🧡

Easy to use

The WW app makes it so easy to track. You can search and see pts before you eat to better plan. Tons of recipes to use and even add your go to recipes in the app so you can select and go. It works!

Easy to use and really helps track

The WW app is very easy to use, I can almost always find the items without too much effort, and tracking really does make a difference.

Good app

The app is easy to use. The only thing I wish it would do is bring up recently searched items. Other than that, everything is accommodating and easy to use.

Wonderful website

I can’t believe how much I can do on the website. Restaurant menu points are so valuable to me since I eat out often. The recipes are great, especially the ‘Cooking for One’. It’s my go to for healthy eating.

Easy, intuitive, convenient

This app has really done the trick to make all the laborious parts of staying on track very easy.

Tracking foods, building recipes, and staying in touch with the WW community are all as handy as my pocket.

So simple

Love how easy it is to use the app when logging foods. The recipes are delicious and it’s so easy to create my own recipes. I can find them easily and it gives the counts so I don’t have to try to figure it out!

Something is wrong

The past couple of days, I have to login every time I try to open the app. Then the only way I can sign in is if I’m connected to WiFi. Has there been an update?

Great app

Helpful information, enjoy the recipes and especially seeing everyone’s success - very motivational.

Would like to have access to see more of account information instead of having to log onto the computer.

Awesome App!

This has really helped me keep track of what I eat and be accountable. I love seeing how many points I have left each day and throughout the week. I love how it can connect to my Health app and get points for exercise as well.

Great App! Really helps you stay on track!

I especially love the barcode scanner and ability to save recipes and frequent meals for future tracking. Perfect for tracking away from home!

Perfect App

This app makes losing weight easy. Excellent recipes, ability to track and option to message with a coach. I don’t think I could be losing weight as successfully without this app!

Need a better data base

I also use MY FitnessPal as an app for recording my macros. I have almost never experienced an item I could not find. I believe WW should contact MFP and buy their food data base. It is incredible. WW data base leaves a lotto be desired.

A small App addition!

I love the WW App but wish that it had one more helpful piece added to it. If we could have a daily calorie total so that all tracking WW members could see what constitutes a pound that might help keep us on our journey!

Thanks,

Carolyn Deluca

Best Tool by Far!

Staying on program has never been easier. Tracking and planning is essential and the WW app gives unprecedented ease to the task. So happy to have a way to make staying on track simple and effective.

Rad tech

Overall great app. Wish were easier to get to favorites. But finding my points is amazingly easy. It has helped me lose 65 lbs. The shows you that with right portions and correct foods anybody can do this!!!

Chat

Love the app except for the chat area. If you are in a chat you cannot move to a different area without losing the chat. You should be able to move back and forth.

Also it would be great to send a private message to people.

Pretty awesome! Minimal annoyance ;)

For the most part this app is KILLER!!

Sometimes when I scan a barcode, it won’t recognize it. Or if I type something in that isn’t uncommon it won’t pop up. Other than that, I love it!! It keeps me honest, has good ideas and recipes. Definitely enjoy it!

Game changer

I absolutely love this app it is a game changer for me. I will not eat anything without first checking the app to see how many points it would be. It really makes me think and keeps me accountable for everything I consume.

I love this app

It keeps me semi honest. Not always totally truthful but mostly. Going on year using this app and WW program and have lost almost 20 lbs which is my goal. Plan to continue even when at goal. Love this app. Highly recommend.

Love this App!

I live in the mountains of northern New Mexico. Going to a WW meeting is pretty much out of the question. The WW app allows me to track my weight, food and exercise in a very easy way. I feel like I am part of the WW community from my house in the middle of nowhere 😊

Great way to manage weight

Works well and has given me the motivation to take better care of myself with all the tools that WW has created to help us all—I use most of the and have lost44 lbs ..I’m at my goal!!!! I’m so grateful and much healthier!!

No Extensive Bank of Preloaded Meals

I have been using MyFitnessPal for quite some time and was hoping to get a more structured plan out of the WW app. Unfortunately, their database of preloaded meals is not nearly as extensive as other apps I’ve used for tracking meals. This has lead to quite a lengthy process of entering meals into the app which has, in turn, caused me not to use it. If there were more preloaded meals to choose from it would be easier to stick with.

OMG I’M SHUGG

I found it a bit confusing at first but after navigating it a while, I got it down in a couple of days! Love that you can use the barcode and track at the same time! Makes it much easier!

Re: pretty good

I wish that such things as water could be added rather than going back and putting it in each time. Change the weight chart to have more information as it has in the past.

Extremely easy to use

I’m always wary of using some apps but WW app is great. Really easy to use and navigate around. There haves been a couple times where it stalled for a few seconds but nothing major.

Love this App!!

The WW app is so user friendly!! You can easily look up any food or estimate recipe count by creating your own recipe. And the bar scanner feature is incredible!! Thru this app, I am able to hold myself accountable very easily.

Accountability

The convenience of the app allows for accountability no matter when you have a moment to track. Foods, activity, inspiration. It’s all at your fingertips when you need it.

Easy and convenient

I can’t say enough about how easy this app is to use! Having my tracker, and Connect (like social media just for WW) right in my hand makes it easy to make good choices no matter where I am!

Great App

The app is easier then writing it down on paper or in a journal that can be misplaced. I always have my phone near by and carry it in my purse all the time so it’s easier to track my points and not forget.

Makes losing weight a no-brainer

The app takes the think work out of losing the weight. Scan what you eat. Stop when you get to 23. Still hungry? Eat from the zero point list. So easy!

Easy to use with a lot of information!

This makes using the WW program so easy. Everything is here from tracking to recipes. You can also chat with a coach for s any questions. Great app!

0 points

This is a diet I can stick to! Thanks WW.

I am 81 years old. I've lost 15 pounds, very slowly, but I've at least lost. I love the app to keep up with points. Thanks again WW. The only thing I would change is the weight screen. I liked the old one that showed the gains and losses in chart form.

Thank you for believing in our plan! We wish you the greatest success on your journey.

-Weight Watchers Customer Care-

WW for the Win!

I love how easy the app is to use. You can quickly add food by scanning, quick add, or even create your own recipes and frequent meals. It makes tracking and staying on program so much easier!

WW APP

I know in my heart that I couldn’t have lost weight without this app. It a lot of fun making a game of each day and trying to get creative as well as trying to stay within my points. I love this app! I have lost over thirty pounds! Love it!

Great

I have been needing to lose a few pounds for the last eight years. This app was easy to use. I love the approach that weight watchers has. Using the app almost makes it seem like a game. I’ve lost 5 pounds in four weeks.

WW app rocks!!

WW works and the app is one of the reasons why! Everything you put in your mouth can be evaluated and recorded immediately which keeps you on track and from making an incredibly wrong choice!

Love the app!!!!!

I love everything about the app! The recipes and food journal, it does really help! Ali crazy about the WW groups that I can connect with! I am waiting on my first goal recognition in the mail, haven’t gotten that yet. I give this app the highest rating!

Loving it!

Logging points has never been easier and it help keep me accountable. Easy to use with recipes that are simple and quick to keep variety in a balanced diet. Linking my Fitbit with the app is an extra bonus.

Thank you Weight Watchers🙋🏼

This App is a lifesaver. I couldn’t do without it now. I use it all the time for grocery shopping, meal planning, snacks ... I just search the food and apply the points to my daily tracking list. Love it❤️

Great Easy to Use!

This app really makes it easy to track. Has many restaurants for tracking anywhere.

I also love the barcode scanner.

You can also sync with you activity on smartphone.

Amazing

Everything I need to help keep me on track. Recipes, recipe builder with points calculated, restaurant point guide, zero point foods. Food scanner. This app is life and has helped me lose 25 lbs! And on my way to becoming lifetime! Thank you WW for an amazing app to help us get healthy!

WW app recommendations

I love this app, in addition I would like to see all nutrition info at a glance for the day, instead of opening each food item separately and having to total it up, for example fiber, sodium, protein and fat etc. Thank you

Tracking made easy!

If not for being able to track on my phone I would have a very hard time tracking at all!

I love the program

I have been on ww for almost a year. I can honestly say it has saved my life. I am down 108 pounds since starting. I do online only, through the community support etc it really fits my lifestyle.

Track fruits and veggies

Currently there is no incentive to track zero point foods. It would be great to be able to track fruit and vegetable servings in particular, that would be valuable information (servings per day/week/average)

Big improvement

It’s been almost 10 years since I used the WW app and it has improved vastly. Much easier interface and better design overall!

Weight Loss Journey

This app help keep me focus and on point. I’m able to eat healthier with the daily point system. I’m going on my second week and it can only get better. Looking forward to meeting my goal.

Glitches

I’ve experienced a lot of glitches lately. I’ve been unable to track on some days and had to enter information the following day.

The support is real!!!

I have been an off an on WW for years. This time with the help right at my fingertips it’s been so much easier. It took a long time to put this weight on and so far I am down 20 lbs with 20 to go. It’s a great feeling and I feel great. Thanks WW.h

P

Love the Ap

It’s so easy to stay on track! The barcode reader makes it a snap to figure out whether it fits with your goal each day. Further you can input nutrition data and get the Smart Points. Works great!

Sometimes App does not work.

I would give this app a 5-star rating if it was more reliable but it seems to be down more than its up and at the most inconvenient times. The time that it works more reliable is when I’m sitting in my living room.

WW APP

I love going to WW connect. Very information. I use the scanner at the grocery store and at home. I track my food because it is so easy , much easier than writing it down in a tracker. I use every aspect of the WW app. I find it fun and easy to maneuver!

Bug that you can’t see previous days

I keep trying to see my previous days and it keeps saying “my day is currently unavailable” I tried everything with no avail.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

No problems

I love having it on my phone and being able to track on the go… Also great when I’m in a store and want to scan something in See points

Love the app but a couple suggestions

Love this app but wish it would "remember" quick adds. Also wish it would track & total daily nutritional intake to be able to monitor total calories, fat, protein & carb & sugar Gms for the day. Now I have to add up for each food added.

Excellent

I re joined two and half years ago and have not had a problem with app. Almost every thing is on it and if it’s not you can add it. I love Connect even though II have not been on it lately

The Best Road To Health

This path to food has given me my life back. I love the app because I just have to make choices and type in my choices. I have my favorites so the "frequent meal" choices is great for me. This app is perfect for people on the go!

Great app! User friendly!!

I use this app every day and I have not had any issues with it...it’s a wonderful program when you’re on a weight-loss program and trying to maintain your weight.

Makes tracking easy

Tracking food has never been easier. Scanning the barcode on foods in my pantry helps me decide whether that food is a good choice or not worth the number.

Love my WW on line

The fact that I can check the price in a grocery store no matter where has been a tremendous help while I am losing weight. I love the fact that I can mix the zero point foods to help along the way is another great help. THANKS WW

User Friendly

Very intuitive. Content changes frequently and is always on point. Live the graphics for weight loss. Makes tracking meals easy.

So easy and motivating!

This app makes keeping track easy, and the extra features (like Aaptiv audio exercise routines, directed meditation, recipes, articles, and finding inspiration in Connect) really helps with weight loss.

What a Winner!

Just started weight watchers this week, attending my first meeting Monday. This app is so simple to use, and I feel like there is an army of support around me as I begin this endeavor. Simple question, just tap the coach button. The answers are all there!

Does the job

Overall it works well and makes tracking easy. A few pieces are a bit clunky but once you figure out the idiosyncrasies they’re easily managed.

Very helpful

It has really helped me lose weight and be more mindful of what I am eating. I just cannot give it a five because there are several restaurants here in south Texas that the food is not found. And I have to play a guessing game trying to match other food to what I am eating.

WW is the Best!

I love the program! My second time joining & it’s so much better than 15 years ago!

I find that I’m losing way faster than the first time around! (:

I think it’s because I’m tracking on this App & basically, the App does it all for you!

I love going food shopping now because I get to scan things that make me aware of what to buy & what not to buy.

It’s always a SURPRISE😳. A good surprise many times & a “bummer” surprise to those things that love that are too high in points!

So yes, I love this App! Thanku ♥️♥️

Rating the WW app

I like the convenience of the app for tracking food & activity, weight and days within range. Also enjoy and am inspired by the success stories🤗. The access to recipes is great. Adding recipes is a bit awkward, especially when tracking/re-accessing.

App could be better

I really like the program itself, the point system is easy to follow, and as always it is a sensible way to diet, portion control, low carb and low fat with emphasis on fruits and veggies.

However, the app is still lacking. You should be able to copy from previous meals like other apps do. My lunch is often the same thing every day. Copying previous day’s lunch is very helpful.

Also, there is no way to track calories, amount of protein or carbs etc. I get that they push the point system. But calories, protein, carbs, fat, sugar daily rates would be great.

Weight watchers should merge with fitness pal!

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

WW App review

I love the App but I wish it had more info, like on the website. Also, it’s not easy to build your own recipes.

I think the app is getting better. I like the ability to delete someone’s comments.

Points

Can’t find an easy list of food points. Also, when I scan an item, ie salmon, it states it has a point value but on the search, it has no points...very confusing.

Thank you for taking the time to rate our app. Please remember that the scanner only goes by the nutritional values of the item. You will need to go by this list https://www.weightwatchers.com/us/article/complete-zero-point-foods-list and our search for those items that are zero points. Track scanned items that are not on the zero Points list and have a Smart Points value. Please email us at ResolutionSupport@weightwatchers.com if you are in need of further assistance. Best wishes!

--WW Customer Care--

The program really works!

I’m on day four and I’ve already lost three lbs. it may not be much but I didn’t gain my weight overnight either. The zero point section is a life saver and love that there is a community feel!

Easy to use and syncs perfectly with Apple Watch

The app is much easier to use than before and the exercise is syncing and providing me with points, and is working great now. Wonderful improvements…

Love it

I love the app! It gives lists of restaurants and helpful recipes. I especially love the barcode reader while I’m grocery shopping to double check I’m making great choices. The community group is amazing and everyone is so positive

Love the app. Love the program

I am having a little problem when one serving of something is 1 SP but one half of that same thing is still a whole SP. I think I eat/during more than I would normally because, heck if I have to count it I may as well eat all of it.

Love the WW App.

I have been on WW for many years. I finally got a phone where I could get the App. It is so much easier to track your points on it. I am starting to loose weight once again. I credit the app. for this.

Keeps me accountable

I love this app so much! It’s so easy to check my food points and motivates me to keep tracking, which is the key, for me, to being successful and staying on program. I’ve finally made this my lifestyle, not just a diet. Thanks WW!🥰

Exceptionally easy to use

The app is easy to use and helps maintain my daily and weekly point goals. Adding activities is an easy process as is creating your own recipes to calculate the point values. I recommend it to anyone who wants to lose weight relatively easily.

Love it. Down 10 lbs and no hunger. Cravings for junk? Yes😎

Love it. Down 10 lbs and no hunger. Cravings for junk? Yes😎

It works. Down 14 lbs. You do not have to give up any food. You just learn to fit them in. ❤️

👍❤️ Down 21 pounds. Still not been hungry. I worry every week that I can’t have lost weight because I’m full but.......I am losing.

This Works!

It really works to log everything you eat and it’s extremely helpful to plan your daily points in advance. Also, it’s fun and motivating to watch your weight loss over time!

Works if you’re being honest

When I’m straight up with tracking what I eat I am successful at losing weight. When you aren’t accurate with your quantities you’d be just as well off not using the app anyhow.

Really great app

I love the way this app functions. Especially love that I can enter my own recipes and WW does the math for sp. Very Nice. Just wish there was somewhere to write daily notes. Sometimes it would be beneficial to write why a day went as it did.

Much better than it used to be.

Easier to find good although still still somewhat unintuitive when trying to figure points for meals that don't have an entry in the database.

Jennifermob

I use the app daily. It really helps me keep on track. The only thing I wish it had is a search bar so I can look for articles on a specific topic or find past articles.

Easy to use!

I love the WW app. It is user friendly and easy to use. The only reason I didn’t give it five stars is that I wish I could remove items from some foods before adding them. For instance...sometimes I order a kid burger and remove one of the buns...I’d like to count that accurately.

WW stands for WooWoo!!

The app is great for on the go tracking, however, it would be nice to have a quicker way to get back to the home screen, or to have a point counter on screens when you’re trying to plan your restaurant meals to see where the meal is going to leave you

Love this App!

The WW App is so fun to use. It helps me shop and when I’m dining out. It just pick out all the entrees in the App that I would order. When I’m at the restaurant I’ll make my decision and remove the others. It makes tracking easy.

Great

The app works well. Scan feature is amazing.

Easy to track points quickly but also a place to spend time when needing motivation or ideas

My Tether

The app acts as my guide, my conscience, my “tether” that allows me to eat enough food that I never feel hungry while still avoiding the foods that will cause me to gain weight. If I consume more then I should, I can counteract that meal with some extra exercise. So, for me, it works.

Keeps me on track

If it wasn’t for the app I wouldn’t track my points correctly. I’ve been using it for a couple months and have found the recipes helpful.

Getting me back on track.

It's been a while since I've done WW. I love this app. It's so easy to track. Save favorites, save meals. Going to the grocery store with the scanner helps me to plan better. Syncing my Fitbit has helped to stay motivated.

Lost 20 pounds in 4 months

This app has really helped me mentally and physically, I don’t usually leave reviews but this app has genuinely made me a lot more happy in general over the past few months would recommend

Irreplaceable

I cannot say enough about this app! Hands down the reason I’ve been able to lose the weight I have so far!!! So way to use, so many ideas from other users, the best way to follow you WW journey!

Great concept

I love the WW app. I do wish that it was easier to reply to people when you have a lot of responses, it doesn’t take you directly to that person, you have to scroll and find them to reply.

Good App

Takes a little getting use to but overall a good app. It really helps you decide on better choices. Love the scan feature. I only wish it interacted with my Garmin as far a burning calories.

It took a little while

to get used to the app but I really think it’s great. Tracking is so easy. Access to recipes makes meal planning a breeze. I’ve recommended it to friends and will continue to.

Astros Fan

Love the App! I track food points and exercise. I link to my Fitbit to help me stay active. I also love the scanner - use it while shopping at the grocery store to make better choices. I also love to try the recipes.

Ww app

I really like the WW app but now that I’m on maintenance I wish it was easier to continue without regularly having to reregister. I’m always so worried about forgetting and then being charged. Makes me want to go offline and I know that would not be the healthiest way to maintain. Make it simple somehow.

Good site for tracking!

This site is fairly easy to navigate, and to enter information. There are a few things that are a little tricky to find, but overall a good site.

Makes logging easy

Easy app to use makes it almost effortless. Some heartburn with activity app especially with stationary recumbent biking.

Because the WW meeting I go to is not at a WW facility they do check in the old way. Slow and inefficient.

Great Help!!

I have used this app about one month now. I have found it very helpful. I would like a way to choose more items from my favorites list at one time. It may do this already. If it does I will figure it out. Lol. Great app!!!

My Journey

I don't think I would have stayed with the program as long as I have (since Feb 2017) without this program. And I have tracked every day. It really makes it so very easy to know what you are eating. I think it's great!

Weight loss and healthy living made fun!

I have been on WW now for the third time, never has it been this much fun to track. The app makes tracking both food intake and activity enjoyable and easy. This is a gift to me.

Worst update ever!

FIX THIS!!! Seriously! This update is the worst! Impossible to quickly track anything, constant network errors, and having to re-enter foods repeatedly.

It's so frustrating it's not worth using.

WW App is awesome!

This app makes it so easy to track my ups and downs of weight loss and getting in shape! So many great features. From tracking points and activity to being able to is the restaurant point guide and the Aptiv workouts! A++. Love it.

It’s Great

Tracking your food is a big part of this program. This app makes it easy to do so. The weeks that I stayed on track I would lose 2 lbs pretty easily compared to other diet plans. I’m very happy w it!

The App works!

I am a low tech 61 year old this App is very easy to use. It helps keep me informed and accountable. There were several foods I used to think were healthy and ok to eat. Now that I know point values I make better choices.

Glitchy

I like the app but there are a lot of glitches. Some times parts of the app just won’t work. One day I have no activity listed even though my Apple Watch shows activity. It’s frustrating at times. But with improvements it can be good.

Love the app

It keeps me on track. I use it while grocery shopping to make sure I don’t bring home items that will cost me too many WW points. If you use the app, count points you will reach your goals!

Lifetime membership so much easier

I’m a lifetime member but haven’t followed program in years. This is a game changer. I used to do it all manually so this makes it so easy to track and find recipes and explore other journeys. Love it!

Great motivation for weight loss

Connecting people on the same journey to loose weight, plus tracking what you eat, tracking your exercise and scanning barcodes for quick point look up! The app is pretty amazing!!!!!

Fabulous

This is the reason I’m losing weight. Easy peasy.

The lacking is a sort feature, so that when I query a brand or food I can see immediately which are the lowest points

But the database programmer appreciates your beautiful app!

Left handed

It may not seem very relevant to most BUT being left handed and using an app that was developed for right handed people has become aggravating. The scan button being in the top right corner is a headache when scanning items while shopping.

Before & After Pictures Not Working

I’m get frustrated with not being able to utilize all of the app features. I have not been able to use the before/after pictures. When will this be fixed? I was told this was a known issue. The solution was to log off & on. Also told to uninstall & resinstall with no luck. Fix it please quickly. Thanks

Hello! Thank you for reaching out to us. If you are still experiencing trouble, please email us at ResolutionSupport@weightwatchers.com.

-WW Customer Care-

Disappointed

This app took our money nice and then doesn’t recognize the password and wants you to sign up and pay again. We changed the password and it still doesn’t work. If you look online it appears to be common for this app. We called Apple support and they were great. I would not buy this through the app and only buy it on their website. The app needs work and is too glitchy. Be careful.

Hello!

Thank you so much for alerting us to your issue. If you have a moment, we'd really like to discuss the issue you're having on a more personal level. Please email mobile-feedback@weightwatchers.com and our development team will be on the other end ready to assist you. They're the best ones to help get this issue solved quickly.

Thank you again for taking the time to let us know.

Crappy Tech

Now that WW has been downgraded by JP Morgan based partly on the reviews for the app, maybe WW will finally invest in their online tracking and app. Neither one can hold a candle to competitors like Noom and My Fitness Pal. Seriously, is it that hard to 1) make a tracker that actually is user friendly, 2) make a tracker that doesn’t freeze up all the time, or 3) make a tracker that has a solid, reliable data base of foods? Wake up, Weight Watchers. And this is coming from a Lifetime Member.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Support--

Love the WW app!

The WW app is very easy to use. It finds your food choices quickly, allows you to create your own recipes and it keeps you favorite foods listed for easy access. Makes keeping a food and activity diary very easy!

WW IS AWESOME!!!!

I’m 14 years old and I’ve lost 15 pounds on ww! I started January 2018. I lovvvveeee everything about it. It’s so welcoming and so enjoying. I love their recipes and connect. Everyone on connect is inviting and so incredibly nice. I’ve hit my goal and now I am just focusing on maintaining and building strength.

I never realized......

I know a lot about nutrition and what to eat. But I just struggled to lose. Decided to try WW app and I can’t tell you how much I’ve learned and the many a ha moments I’ve had. It helps you realize just how much the little things add up. I lost 9.8 pounds the first week. Not ever going back!

Shoot and track

What would it take for this app to be a shoot and track app? It would be great if I could just take a picture of my food and it would track, then this app would be a five star app for me.

Easier than paper

My only complaint is sometimes app freezes when trying to scan an item and kicks me out.

Easy to track points

I love how easy it is to add food to daily totals. Don’t quite understand the activity portion completely. Some food is still missing but overall very easy to use.

Easy to follow this change in your eating habits!

Wow, I witnessed two ladies in my office that were on the WW Free Style Program and there results were amazing.

This is very easy to track and not hard to find foods that satisfy you appetite.

Great job with the WW App and I love the scan app!

Upgrades

I love the app. It helps keep things in perspective and real. I am still not sure how daily points roll over to weeklies. I would love to know if I can take photos of some my favorite recipes and photos of recipes I create.

Love the app

Love the app overall and the features of the tracker and progress. Would love to see an enhancement of the scanned foods feature to have the capability to search the items instead of scrolling through the large list.

Thank you!

Awesome

This newer app is so much better than the old app. I used to track in the food journal, but not anymore! This is much, much easier to use than the older app. I just bought a new journal, which I’ll be returning...

How many points is this?!

Lol, that’s me all day. Just joined WW and I’m loving this app, the ability to scan everything imaginable and find the point value or just type in search is genius. Lookin forward to my journey to health with WW. Stay tuned!! #superexcited #healthgoals

A good working knowledge

I have been using this application for a month everyday and the application has given me a good working knowledge of where the calories are coming from and the food choices i need to make.

Needs Improvement

The app is okay, but I’m from the Caribbean and it doesn’t take into account Caribbean cuisine. Also, the list of restaurants needs to be updated more frequently, there are way too many restaurants in NYC for them not to be listed here. Additionally, the app freezes often which is very inconvenient.

Thank you for taking the time to submit your comments and feedback. We appreciate your suggestions on future additions to our food database. If you continue to experience trouble with your app, please reach out to us. You may email us at ResolutionSupport@weightwatchers.com. Our Customer Care Team is also available at 1-800-651-6000. We are wishing you the best!

-Weight Watchers Customer Care-

So easy!

I’ve tried WW (and other programs and apps) before, but I always gave up/got frustrated/lost interest. This app removes the guesswork, gives support, and truly helps! I’m down 25lbs since the start of the year, and I couldn’t have done it without the discipline-boost from this app.

Come binding phone app with the computer

I love the app my only suggestion would be that when you use the scanner that the skin foods also go into the app on the computer not just on the phone.

Great way to keep track

Better than writing down everything much less trying to figure how many points every food is plus recipes !!

Love it

I love how convenient everything is from finding food, sharing recipes, cheering one on for support. The only thing I wish I could do is connect my Apple Watch to track my activities easier.

Great. User friendly.

I love the new app. I wish there was a way to automatically save everything you scan (say, in a store) so that you don’t have to scan it again when you eat it.

Weight Watcher’s Freestyle

This is a program that enables you to stay on track without being hungry. Unlike other diets that you can’t wait to get off, this is a program you can stay on for life...willingly!!

Worst app ever! Still.

Who would want to copy a food from one meal to another? Go figure! And we pay $20 a month for this. Can’t wait until iTrackBites has the Freestyle. Then I’m done with paying WW. No wonder Oprah has so much money.

Update: keep seeing things like, “you spoke we listened” and yet still no copy feature! Are you listening? Still waiting for itrackbites. They’re slow to get on the new program, but it will come. Your days are numbered, WW!

Makes this program a breeze!

I love this app, there is so much information at your fingertips, it is so easy to use and it helps make daily tracking easy and quick!

Super easy

The only thing to make this app perfect would be to have the option of knowing the tally of calories each day.

Otherwise it is very easy to use, rarely is there a food that it doesn’t have in its database, and it’s easy to find recipes!

Latest update crashes my app

I loved the app prior to the latest update. Now, WW won’t even load on my phone. It keeps crashing. I haven’t been able to track my food or progress for the past few days on my phone. Very aggravating when I’m trying to stay on track with my points!

Makes this journey totally do-able!

The 24/7 chat gives me answers when the app isn't easy. All restaurants and product lines here. Logs steps to maximize loss. Delete my fitness pal! Allows me to plan meals while I'm in line!! 22#down10ToGo

Great App

Great app, I love the #connect feature so that those of us that only do online can use each other for advice and support. The only reason I didn’t give the full ⭐️⭐️⭐️⭐️⭐️ is because there is no way to reply to someone who likes or replies to an original post.

Love the program!

This program really works! I’ve tried so many diets and they have never worked but this diet is so easy to stick with and I’m still able to eat many of my favorite foods.

Needs a little improvement

Overall, I like the app. I don’t like, however, that when you go to create a recipe, the add ingredient function does not allow you to use the barcode scanner. It takes so much longer to type in each ingredient than it would to scan each one.

Needs updating for iPhone X

I’m new to the app but from what I can tell already, it’s nicely laid out and pretty easy to navigate so far. It needs to be updated to work seamlessly with the iPhone X. I think the fact we are paying for the program every month, the app can at least run smoothly with the newest devices.

Great App, easier to use than booklets

This is a super easy time saving app. It tracks your daily food, you can input recipes, track your exercise, sync with fitbits and other exercise technology. I love that I can get on community chats for support.

Makes my life easier!

I’m an RN and I work 4-5 twelve plus hour shifts a week. This app makes tracking your food so easy. I don’t have to keep up with looking up points and writing them down. It does it for you!

Love the recipe builder

After 12 weeks, I’m still using this app multiple times a day. I love the recipe builder but I wish I could scan barcodes when building. I’m so grateful for the restaurant browse & connect. The app helps me be successful on my journey.

Slow to load and respond

I would give a higher rating if the app was not so slow to load / connect to the WW servers. I have talked with others at my weekly meeting who have the same problem. All my other apps connect and process just fine. Only the WW app has slow loading problems.

Room for improvement

-Love the scan option!

-Would love to see a water tracker

-Would love to be able to import recipes from the web, or bulk paste ingredients at the very least (similar to MFP would be great!)

-when you hit “track” to enter a food, please land on the input field rather than making me click there!

Please fix login issue

WW app developers, PLEASE fix the issue of the app constantly signing out. I was hoping the update released a few days ago would resolve the issue but alas, no. I have no issues on my iPad, only on my iPhone. I was previously running 10.3.3 and updated today to iOS 11. I am still having to repeatedly sign in everyday. HELP!!!

Love the app

Without this app I wouldn't know how many points I was consuming. When I go to the grocery store, I use the bar scanner to check points. This helps me to determine if I want to purchase the product.

Works great!

I've lost 26 pounds in 6 months. It's easy to track food, scan bar codes, and sync with Fitbit. There's also a feature called Connect where you can talk to other members which is nice if you don't attend meetings.

Weight Watchers app

Absolutely love the app - can’t do without it!! This app is a dream come true for me! - this is definitely what I need to help me get to my Goal!! A real game changer. Thank you to everyone at Weight Watchers for the hard work put into this!

Good job, WW.

I am just starting to understand all the nuances of the Ap. Man, you guys have done your homework. So much information , I had no idea how very extensive! I ultimately pay WW quite a bit of money ( monthly for almost 3 yrs) so I appreciate this "free" ap.

Easy and useful

I love this app! It is my portable recording device to help me keep on track -in the store , restaurant, at home, I simply plan my food, track it and enjoy the freedom of knowing I am on track with my food plan.

The scanner!

Love the options to scan items for points per serving! Handy to be able to look up points for items on the go.

Awesome

This app is great! Really puts into perspective what you’re eating, whilst helping you enter all your daily stuff. It’s def helping on the road to losing weight but not being angry while doing it. This is def the best diet out there and really best app to help in your journey.

More mindfulness

I would like more options in the mindfulness section. It seems like I have to keep repeating them and would like more new subjects. Also, I think a subject on grief/mourning would be very helpful as it has such an effect on the mind and losing weight.

Restaurants

I like the app so far, but there are some restaurants missing and even some items missing within the restaurants it does have. Sometimes I have to go other places to find my items and put them in the app

Loving the online program

It’s easy to use and i love all the free fruits and veggies! The videos are helpful and i love that you can pick mentors to follow, it gives you sense of community much like the old WW meetings did! Only four days into it and loving it!!

Best App Ever!

I’m a lifelong food tracker ... and I’m blown away by the barcode scanner! Upside down, sideways, through glass... I have yet to stump it. Also, I am gluten free and dairy free and most apps don’t have my data points. WW does. FWIW, I’ve lost 4 pounds in two weeks with little starvation.

Convenient

It is very convenient having this option on my iPad, iPod and my phone! Makes tracking so much easier and imam less likely to forget to track!

Great help!

This app has really helped with all aspects of my healthy lifestyle! Tracking food and steps, great recipes, connection with others, and specific training and coaching have all been well worth the cost!

Tracking made easy!

This app has helped my weight loss journey because of the ease. I can track meals, search out food points, scan, find recipes- wow! Technology really helps in this case.

Awesome Activity!

I love the new workouts on the app. The flexibility to choose the time and place and type of workout, motivates me to do so! Finding the yoga, particularly relaxing and helpful. Have some favorite instructors already. Thanks for continued development of app

Handy tool always with me!

Use the scanner often! Connect is important during these isolated times. Tracking my weight keeps me accountable. Really enjoy always having support with me.

WW APP

Actually this app is a lifesaver, there’s so many foods I would’ve chosen. Now that I have the barcode that I can scan it’s really opened my eyes to what I can substitute with and still have a good balance meal. Counting points and knowing what you’re zero point foods are is very helpful in planning..

WW Gives me the tools I need to succeed.

Helps me stay on track. Gives me all kinds of tools to work with. Encourages me to try different ideas bu using connect and listening to people’s experiences and suggestions.

Weight watchers app

I love the weight watchers program and I use the app at least 10 times a day, it keeps me on track constantly. I couldn’t make it through the day without it!

Works very well and I’m losing weight

I have no complaints about this app. It does what is supposed to and supports the program. Just getting me to track what I’m eating (which is easy) has had a positive impact.

❤️WW App

I could not do the WW program without this app . I use it constantly, and have lost 60+ pounds. The scanner and food lists with points are most helpful, I also enjoy the "journey" option with encouraging words and feedback! Great, Great, Great!

Keeping me on track!

This app is helping! I’ve lost weight, learned new recipes, found mind/body resources, and there’s as much or as little WW support as you want! I gave myself a month(30 day trial). That was 5 months and 40 lbs ago! Go WW!!!

Love the app

It’s awesome. So easy to track every day. You get inspired by all of the people’s successes (and defeats) as you can relate. It updated all of my recipes with correct points. I can’t think of a single reason not to use the app.

Convenience

This app is very convenient and helps me to track while I am not at home. My only issues with it is the restaurant list is not always current. Otherwise, it works great.

WW App

I’m really loving the app and being able to manage my weight loss on the go. I do wish the people using the app got the same charms as those who go in person. We also love the acknowledgment of our successes.

Awesome App

I have never been as success on WW as I have been now and the biggest reason is that I am tracking all my meals and it has been made easy with the food scanner. I am looking forward to more successes for me

Great support tool

I like finding out how many points it will cost me to eat something- then I can adjust my day by adding a workout and gain back some pints- simply amazing. Still on track to me my weight goal.

Easy to use - One Spot to help you be successful

WW has continued to add features and functionality that help make tracking easier to connect with others on the same journey, great fitness tools too!

I love the app!

I could not make it without it. I learned how to use it the first of the year and since January 12 I have been on program in tracked everything I have put in my mouth! I have lost 47 pounds since January 12th!

Dedicated to accountability

I’m sure this app is the reason for my weight loss so far. I told myself going into this that I would stay dedicated to being honest and the app makes this part very easy to do.

Addictive

Love, easy to navigate, informative, supportive and once you start it becomes a wonderful program that helps you loose the weight you want without feeling deprived. You will love and enjoy the Chang in you.

Love the app

Glad I joined the WW app. It keeps me on top of things and makes me aware of what I’m eating.

I really don’t have a problem with tracking my food and hope to lose a few more pounds and stay fit for life.

I love this app!

The app makes following the program so much easier! Tracking food, selecting food, looking for recipes, entering my own recipes are well crafted and helpful to success! There’s much more and I’m still exploring!

Great

It’s the best way I’ve been able to lose weight and keep it off. It helped me change the whole way I think of eating. I didn’t change my diet very much, just realized I was way overeating.

Ww Worrks

WW just works! This is my second time to do it. The first time I didn’t have the app. It was several years ago. I loved it then, but now it’s even easier with their amazing app. This app makes tracking simple and fast. I LOVE it!!

Ellen2288

I wish they had more recipes cooked in air fryer but I love this app it has helped me so much to be accountable for my foods, daily activities, and has a load of information to increase my knowledge on how sleep affects weight loss

Happy

Love the app.... much improved over the last one I had!! Don’t know where the daily weight check in went to??? Just in the last two weeks it disappeared!!

WW app is fantastic

I love using the WW app. It’s so useful and helpful in keeping me focused and staying with my budget allowance. I love that I can use the app while in the shopping in the grocery store or while I’m out dining with my family or friends. It’s a winner for me !!

Excellent

Great app definitely helps to keep you on track even on the go. I agree that a bracelet to capture activity would be much easier than the current style of the activity link. Jawbone also has a version.

Best weight loss and maintenance

I’ve been maintaining 65lbs loss for 3 years. If you’re serious about getting healthy this really works! With 3 plans to choose from you can customize the plan to your style.

Easy to Use App

Love, love the convenience of having an easy-to-navigate app!! Just discovered the “personal trainer” option! I travel a great deal, so I am thrilled to know I have a backup plan when I am away from my gym classes!! ❤️

So easy to use!

The Weight Watchers App has change my life . It is so easy to use and it has made me realize what I am eating. It makes you notice that you have so many choices. I know eat to live not live to eat. Love it ♥️

Amazing app to support your weight loss journey

The WW app has so many different features to support weight loss and overall well-being. It's user-friendly and contains all the information you need.

Love this App!

WW is not only an amazing program but the app is very well designed and easy to use and has all the food from pretty much everywhere right in there with a simple barcode scan.

Keeps me in line

I find the app so helpful in decision making re meals especially during “special” events. It’s accessible & simple. Best part of managing me😊 I may not always like what the points say but I can decide how to respond!

WW helped me keep weight off

WW is great! It’s helped me lose weight and keep it off. I love that I weigh in everyday. Along with all the other options, like zero foods, restaurants with meals listed with low points, and coaching, it keeps me on track. Great app!

Very helpful

Easy to use and lots of good information. The scanner is awesome to take shopping plus the list of restaurants and food and the recipes as well as so many other valuable aspects.

Points

Would love it much more if the weekly smart

Points and the Fit Points were a combined total. That way, I can see total extra points I have to use from the week. I am not a fan of having them broken up and swap separately

Keeps me accountable

I love the WW App. It is so handy to scan foods at the supermarket so that I am making healthier choices from the get go. It is super easy to track my points, find recipes, check out Connect and just love and live the WW lifestyle.

Love This App

Easy to use. Also, very handy when I am grocery shopping to check points. I am decide right then if the food is worth the points before purchasing the food.

Add community message boards!!

App is great except I wish there was a way to view the community message boards without having to log onto a regular computer. Otherwise the app is very helpful.

Best decision!

Purchasing and using this Weight Watchers app is one of the very best decisions I’ve ever made for myself. I lost 20 pounds and two years later, the app keeps me on track. Finally talked my husband into using it a week ago!

Good app! Love the scan feature.

Love this app. It’s a very good tool. The only thing that I would love (it may be that I don’t know how to) to be able to share ‘my recipies’ with my husband so that we both don’t have to key in a recipe.

Great program

After trying to lose weight on my own for many years, I finally gave WW a try. And I’m glad I did. WW gets results. I’m down 25 lbs in about 8 months and feel comfortable in my clothes again!

Truly Life-Changing

I had no idea WW+ would give me so much back: my confidence, my eating freedom, my body - just to name a few. Once you learn the app, it is easy to navigate and has EVERYTHING you could need to start a weight loss journey.

Why doesn’t the WW app pull enough data from the Health app?

None of my Peloton, Tonal, 12MinAthlete or other app workouts that feed into the Health app pulls into the WW app. I also use Weight Guru app which syncs my weight data to the Health app but this also is not read by WW app. I have to manually add in all this data into the WW app. Why can WW read and write data with the Health app? Please make this happen and I’ll increase my star rating on the WW app.

Ww app is great

App makes tracking way easier. I wish it could take text from a recipe and just put it in, that takes awhile maybe Siri. Love the water add. Might be good to have veggie fruit add to like old days. But in general I do love it.

Excellent ways to track my food & fitness.

Wish there was a way to access my favorites that I’ve starred in the app. Instead I have to type words instead to have them appear. Maybe I’m lazy; but I’d rather but enjoying life instead of typing.

Making better choices

This app is really helpful in finding food choices even on the road that are more healthy and doesn’t wreck my weight loss goals

Keeps me on track!

I use this app every day for tracking, recipe ideas, sharing struggles and successes with the supportive myWW online community. Easy to use and loaded with information and tools to help me achieve my health goals.

I love it! 💜

W w app

I do love the app but lately am having trouble with it. When I try to open different things it comes up with a lot of grey boxes instead of actually opening things I want to see.

Love this app !

It helps keep me on track. It’s essential when I’m grocery shopping to be able to scan barcodes on items to decide if I want to spend my points that way or not !!

Easy and updated

Loving how easy the app is and all the updates from the last time I did WW, like barcode scanner and capability to link to Fitbit. Also love the weekly goal setting and weigh in options. Great tech advancements!

Keep it up!!!

I love WW and the app is great. I love how the WW team stays on top of new information both in keeping their plan current and designed for modern life along with the upgrades on the app that makes it user friendly and engaging!

Terrible tech support

I had subscription to weight watchers for three weeks and couldn’t get into the app. I called customer service three times to no avail.

No follow up.

Previous to that, I tried to order snacks from weight watchers and they said they could not deliver to my address because FedEx does not deliver. Well, FedEx delivers other packages. why would it not be able to deliver weight watchers. I Called customer service to no avail no follow up.

Love This App!!

I have used this App for 6 months!!! Love it!! It is so much easier to track my food now as opposed to writing everything down. Having the restaurant points easily available is a plus.

So easy to use!

The WW app makes it so easy to stay on top of your points as well as track your exercise. Plus I love the connect section where you can share information with other WW members.

Helpful

The new app and the way weight watchers has put there weight loss formula together has been a great combination for loosing weight for me! Many other people agree with me in that statement can’t wait to go to the next meeting!!!

Best Tool to get to goal

There are many ways to loose weight, and even more apps to download than I can count. There is one tool that stands alone the WW app is the Best Tool to Get to GOOOOL! It keeps you accountable and helps you make good decisions even during cravings!

Amazing!

I’ve lost 30 pounds in 3 months just by following the point system and working out! I’ve always tried diets and could never stick to them with ww I’ve noticed my lifestyle and habits changing.

Good week or Bad this app keeps me accountable

I really do like this app, I can go back and make adjustments as needed, read the blogs from other members and see what is working and not working for each other. Accountability is key :)

Most Comprehensive Program!

I’ve enjoyed all the updated features like coaching, video exercises and helpful articles. If you work the program the program works!

WW Mobile = accountability

I’ve found the WW Mobile app extremely helpful in tracking and keeping my healthy eating journey on track! In addition, use it to track my fitness and sleep as well.

Awesome assistant to out wellness needs & weight loss

Thank you for all the hard work in keeping this app up to date & cLculating smart points for three plans at present. I love the app & use it many times thru out the day. I I

Weight Watchers App

I love how easy it is to use, restaurants food listings, weight tracking at your finger tips and recipes provided. I use the coaching. So far using this app I am slowly losing weight and have an opportunity to attend virtual meetings. Thank you. Great app!

Quick and easy

The improvements to the site make the ease of calculating on the go much more user friendly. Staying on track is easier for an otherwise indifferent tracker. And as we know, staying on track improves long term success!

Thanks!

Weight watchers app

Awesome app. I lost 25 lbs in a short time using it. Lots of foods on the scanning device. Genius design and they reward you for being honest and tracking your 3 meals daily. I’ll never use a different app for weight goals.

Love but slow at times

Love the app, however the scanner sometimes takes a while to identify the bar codes and load the information.

Great app

This app is so easy to use and it makes everything so simple. Sometimes I have a hard time understanding things but this app makes it easy for my brain to process. I appreciate weight watchers.

Information user friendly

Scientifically proven data, research is awesome. A wealth of information from sleeping to better habits. I love the ease from link to link...I’m addicted to going from article to article! Many thanks technology folks!

App has a bug that keeps multiplying fit points

I have been a long time user of this great app but more recently there seems to be a new bug. My fit points, synchronized from my health app, keep getting added every refresh. This means it shows incorrect available fit points. Please fix.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration. Let us know if we can help you with anything further. Wishing you continued success!

--WW Customer Care--

Amazingly simple!

Awesome job WW!! Easiest way to track food, connect with others, track activity, and find recipes easily…Love the freestyle plan!! First time I have ever been able to eat a healthy diet and not feel deprived or guilty!! 😊💕

Very user friendly!

This app is very easy to use. I like the barcode feature and that I can check the points for food from some of the restaurants my family enjoys.

My Weight Watchers

Thankyou so much for a realistic and easy program. Been away for 4 months w/o documenting due to illness but I didn’t forget the lessons I learned. I only gain 5 lbs back due to the holidays but I am not stressing. I am just going back and starting fresh. I love that I can be with others in the green group and love encouragement giving and receiving. I even gave myself a digital kitchen scale. Soooo wish me luck in this new year, I am determined to continue to do well.

Can’t get by without it.

Between checking bar codes on grocery items, restaurant menus, finding recipes— this tool is definitely a keeper. Makes tracking points a snap.

Love it!

I love being able to keep a close eye on my food intake and my steps together right on my phone.

And, being able to scan things at the store to look them up is awesome!

Love the ww app

I’ve been using the ww app off and on for years now and I love the more recent additions and improvements. It’s the beat way I have found to get back on track with my goals and stay there!

Really works for me

Was inspired by a work colleague. He lost 60 pounds in 4 months and swore by WW. Now I’ve almost reached my goal (-25 lbs) and have learned a new way to eat to live. Hardly have to track points now but keep the app to track my weight. Thanks WW!

Great App!

Ensures that I can track in real time, meaning I stay on program. I would never be able to do it without the app to keep me accountable. I wish it updated food point values more often.

Great!

Very helpful in tracking points, creating recipes, getting tips and staying motivated! It’s a one-stop shop! The app is easy to use and rarely crashes. The social section is such an inspiration. A must have for anyone on WW!

Love it

I couldn't live without it- I've been using it for 5 years and after the bugs got worked out when it was entirely revamped, I've come to love this version- it has guided me through losing 65 lbs!

WW Rocks

The WW app is my lifeline. It not only helps me track my food and activity, but it also keeps me connected with positive, supportive, like-minded people. Additionally, it provides resources for full mind-body-spirit health. WW works, and the app makes it work even easier.

Helpful

I love this app because I can get recipes and track my meals. I also like that I can chat with other members and if I have a problem I can go and get a hold of someone who can help with my problem.

WW is my Super Safety Net💕

I’m down 75 lbs with WW, plus my Army of Angels, and other psychospiritual tools. WW gives me the structure and baseline to stay focused on my goals. I have another 50 lbs to go, but in my mind I’m already a LIFETIME MEMBER! I have 100% confidence that WW will help me maintain my weight loss til the end of my days. 💕Gratitude Hug💕

Terrific

The WW app is a fantastic resource for recipes, creative approaches to eating, tracking and losing weight. I would definitely use the WW system even if you don’t want to lose weight but just want a healthier routine eating option.

App is great - but new updates on iPhone are annoying

The one in particular is how the “what’s in your fridge” pops up when I’m searching for a food to track. I hope this will go away on stage next release as it can be placed someplace else and not as a pop up when one searches for a food to track.

Staying on Track

I love that I can zap things at the store and know if it’s something I want to have in my house. Points matter. Tracking equals accountability and success. Thank you for making this program doable.

Easy Ap

The Ap is usually easy to use once you take the time to train yourself or have someone train you. I do wish I could print the recipes as I like to keep it next to me when I cook and save it for the next time as my phone is harder to see.

Easy to Use

In my opinion, tracking is made easier and more fun using the app. I also love that I can scan those bar codes before making the choice to purchase. 🤗🤗

Weight Watcher Mobil App

Weight Watchers has fine tuned and perfected its way of helping people lose weight throughout the years .

This app is easy to use and has everything you need on it to help you attain your weight goal.

Thanks Theresa

MAYBE ME

Love the app. Did WW years ago and had to keep a list on my refrigerator to track food. Also had to have 3-4 books... restaurants, grocery stores, recipes etc. Now everything is on my phone.

Keeps me accountable!

You know how sometimes you “forget” something you’ve eaten? Well, this keeps you focused, whether it’s on food tracking or activity, I find it a very good tool...and love the “scanning” feature!

So easy to track

Easy to track, find restaurants, zero points plus support. What a head changer. I wish there was a way to track my blood sugars at the same time. Only a suggestion. Thank you WW ! 💕

For the technologically I savvy

The WW app has been helping me come to terms w my desire to be fit and healthy in a powerful, positive, and practical way!

This app is friendly enough for someone like me w few skills or little confidence in the world of tech!

Great app

The app helps me decide what I want to eat to stay in my points and looking at restaurants for foods to stay in points. I like setting goals and tracking weight over time. I also like the recipes on the app.

Easy to use

I love how easy it is to track my meals.

The restaurant tracking is great too. The only thing I would change is to add more Mexican restaurants in there. There are a lot of Tex mex restaurants but finding an authentic Mexican restaurants is hard.

This program doesn’t do enough. NOOM IS BETTER.

If you’re someone like me who needs a lot of help with your weight loss journey, WW is just not enough. All they give you is a certain amount of points but no other coaching unless you want to pay tons of extra money. It just doesn’t work and I tried it for a while. NOOM IS SO MUCH BETTER. I recommend it to anyone that weight watchers didn’t work for.

Updates on app or how to use.

Would like to look at exercise on a monthly or weekly chart like weight.

Would like restaurant menu item in point value from least to most.

Terrible app

This app is next to useless. Dashboard is okay for tracking points but is far from a complete picture. Searching for items is tedious. Not sure if there is any value in favorites since it doesn’t seem to make items easier to find or track. Want to track your activity or weight? Good luck finding where to do that. And don’t expect to see it again after you log it.

Memo-Pause

I was told when I hit menopause I would pack on weight so I did. I made no changes in my eating habits or work. Joined WW read, listened, tracked and lost 12# first month. Starting second month. Just doing the program...baby steps. 🥳

App Review - “Search” option for Bar Coded inventory items

My list of bar coded foods has become quite lengthy. When I type in the name of the item or key word of the product the Search provides NO RESPONSE...???

WW App

The App helps me to stay on track with my food choices! The only complaint I have is the App keeps closing and it takes me at least 3-4 times or a few days before I can log back in.

Branch Operations Manager

This is by far a wonderful app that helps with tracking food, making meals, tracking activities, getting advice, obtaining motivation when I’m down and so much more. 22 pounds down since October. Thank you

WW wonderful 🏖

I have been using the app since the new year

It is always at hand and available with my smart phone

I track and follow connect for inspiration

Look up recipes

It has been a lifeline during COVID-19

Helps keep you on track.

Love the ease of use and everything it can do. It keeps me accountable. Connected to my watch so activity is automatically counted. Love having recipes at the ready as well.

Improved

I was a member several years ago. The app has improved so much. Thank you for all the improvements you made. It is so much easier to figure out points now.

Ww app

I find the app very helpful and easy to use.

If I could make one suggestion, it would be in the area where you can create a recipe. It would be nice if you could enter the number of servings for the entire recipe.

Tracking

Have been using the app since I joined. Track my points daily Usually as I eat don’t want to forget. It has helped me reach Lifetime. I will continue to use so as not to lose what I have achieved

AWESOME APP

This new app makes tracking a breeze. I love all the things I can do with it besides tracking fitness & food. It’s so nice to have easy access to point friendly meals, inspiration as well as points for many restaurant foods.

Easy to use

I love this app! It is so easy to use and makes it easier to track my daily meals. The food scanning feature works so well and the recipes take the thought out of cooking!

WW app

I love this app! It is easy to use, provides many wonderful resources covering recipes, meditation advice, exercise videos and access to Connect. Connect is the social media portion of the app which gives members a forum to share and encourage one another.

Love app but one ?

App is amazing. I may be doing something wrong but we used to be able to track a prior day. Sometimes I forget to track everything in the evening. Was that taken away?

Hold the line

Helps me everyday to track my points and keeps me holding that far back in these hard times of the virus

Gives me instant access to tools I may need

Meditation

Workouts

Encouragement from others

Ideas for cooking up meals

Problem solving

As I am a senior weight watcher I have done many facets of this program both with success and not so much

It’s still the most livable plan for me .

I like the choices that are mine !

I got this !!

Thanks weight watchers and Oprah for your innovative approach .

Easy to use!

It takes no time to update my daily intake, and I love that it syncs with my Fitbit. My only trouble is the workout videos don’t allow you to update your fit points like the audio classes do.

Back on track

Love this app. During stay at home quarantines fell behind on tracking points and activities. Trading wellness points for meals for those needing them got me back on track with a vengeance. Thanks for availing us to that opportunity WW.

The key to my success

I have been a WWer in the past, but didn’t lose as much as I wanted before giving up. The WW app has made all the difference for the success I’ve experienced so far. It’s simple, robust, even fun to use.

WW App is a life saver!

Very easy to understand, it’s awesome to add my points quickly! The app is easy to use. Added feature to track water intake is a bonus. Still waiting for daily total calorie intake to be added.

Lots of feature - pretty easy to navigate

The app is full of features. Can get glitchy at times, and occasionally have to search for different things that should be easier to locate. Overall a helpful tool

Great program, mediocre app

The app works great for tracking points. When it comes to recipes, community, and other features, there’s a lot to be desired. Recipes often seem to skip steps or leave out pertinent information. Overall, not user friendly... maybe do some usability testing?

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Worst ever

No longer works? What's up? Tech Support offers no reasonable solution except to restart your phone. It will open but never sees the internet connection and apparently I'm not alone. WW please fix, get new IT people quick!!

It works so much better

We love the app!!

One thing we could recommend:

We often use WW recipes and enjoy them but sometimes we want to eliminate an item and substitute for another. To do this we have to rewrite the recipe to figure the points. It would be great to be able to substitute an item in recipe without having to rewrite.

Just a thought.

You guys have done a great job with this app. It has come a long way to be so user friendly.

We love it (my husband and I are on it! )

Thank you!!!

Great app!!!

It helps me in so many ways! Tracking is a snap with it. Counting points is a breeze. It’s so easy to use the scanner in the grocery store to find point counts of various foods. The entire process is so much easier!

Easy to use

I like this easy to use app. I can scan my groceries for accurate readings of points. Be sure to scroll all the way down on some pages to find all the features.

Giving me direction!

I am able to get great recipes. Find restaurants, I can eat at. I am able to create my own recipes and pull them back up. My app helps me to see what foods are worth the points or not. Grateful!

Love the function and aim. A small annoying bug

When using quick add, instead of typing out the entire name, if you use the keyboard suggested word and save it does not use the suggested word. It only saves what you physically typed. Other than that it’s great!!!

Not all published enhancements enabled

Received an email announcing two new features, water tracking and filters for food choices. I can only see the water tracking. When will the filter be available and why announce it as a new feature before it’s ready for an app update?

Hi! The filter is available now! Enter a food or something such into the search bar and the filter will populate just above the dropdown list.

Easy!!!

WW and the mobile app make it so simple to lose weight and achieve my goals. I am down 25 lbs and I feel great. I am learning to make better choices and I can splurge once in a while if I want to... instead of every day. Thanks WW!!!! 💚💚

WW Mobile App

It takes some poking around to find everything and some things can only be done on the website, but overall this is very handy.

Five Star

I love this app! Very easy to find and log all kinds of food and drink. I love the recipes and restaurant sections too. I haven’t used the workout videos, however now that we’re under shelter in place, that’s next for sure!

Love this app

This app is the best - it’s so easy to track your food and weigh in plus you can be social . The recipes are also easy to find and you get rewards - it’s sorta like food tracking has been gamified! Great job !

Tracking!!

I was cheated out of tracking my lunch for two weeks and could not get an answer while chatting with a rep. I have tracked religiously for years and somehow I lost my perfect track record! I’m not happy about this and would like my journey tracking corrected! Thanks Debbie

Motivation

I love the app and the motivation it gives me to make me move and be aware of what I choose to put in my body. The WW family always share what works and what doesn’t and this helps us all on this journey called LIFE!!

App could use some improvements

Although I love a lot about this app but it has some to be desired. Should be easier to copy last foods or meals from a specific day. Also the scanner doesn’t always pick up the right points

Wish quick add wasn’t hidden in search

The app is still really great but I mostly use the quick add option so I liked it better when that was a direct feature not hidden in the search function.

Amazing tool for WW success!

I absolutely love the WW app! I cannot imagine going back to paper tracking, like we did back in the day. This to makes it so easy to track, connect with others, and find wonderful recipes.

Awesome

Love the app, it’s like playing a game and you win most of the time! Just track! Keeps great journal of your weight loss journey. The connect is a plus for support and the bar scanner is fantastic! The restaurants are for the total win! I’m down 77 lbs with the help from this app. and my own commitment! ,Thank you WW

Great app

Love how easy this app is to use. I love that I don’t have to count or calculate anything because it does it all for me 😀 it makes it so easy to stick to my program. I would highly recommend it to anyone!

Pretty fantastic

The app has come a long way. One thing I notice is that it’s hard to find basic foods while using recipe building. Eg: why do I have to search so hard for Red bell peppers? Anyway, that’s really my only complaint.

Almost there

I love being able to search for foods and pop them into my daily plan. The one one thing that is missing is if I eat 1/2 a sandwich or 1/2 a meal there’s no wAy to track it.

WW Lacy4Life

This app serves as a tremendous support! It provides inspiration, community, and education. I’m incredibly thankful to have weight loss tools, coaching, recipes, and positive social media at my fingertips 24/7! Thank you WW for helping me as I strive for better health both mentally and physically!

This is wonderful to hear! Thanks so much for letting us know how much that you are enjoying the WW app experience!

--WW Customer Care--

Best app I use!!

So much incredible support, recipes, anything you need on your journey towards weight loss and being healthy and all aspects. You will find it here :-) I am SherrieAtlanta on connect if you need someone to help keep you accountable :-)

♥️ the WW app

The app has been an essential tool in my weight loss journey. I have lost almost 55lbs since January 8 with the assistance of the WW app and workshops. My 2 favorite features are the recipe builder and the scanner. I would recommend WW to anyone interested in a healthy lifestyle!

Amazing experience!

I really love this app. The technology is amazing to me. Every food item is listed. Eating out at a restaurant is a breeze. I know I will be successful. The app helps me make the smart choices and keep accountable for the decisions I make throughout the day!!!🤗💕🐾

Great app

The app has been good. I would have provided a 5 star if the app recorded my dietary info to Apple health too like the app “lose it” does. My work uses Castlight for health rewards and this would help me a lot if apple health was able to Capture my food info from the app like it does my moments.

Great app

Great app, easy to use, always runs correctly you can look anything up on it from grocery food to fast food and restaurant foods and see the point values of what you are eating and your remaining points.

Rating

I love this appl. It really keeps me on track and when I’m on track I always lose weight. When I get off track from journaling daily, I get OFF track and it never fails that I will gain weight!

Really helps!

I like looking up and recording points. It keeps me accountable. Also love seeing before and after pictures and learning about others weight loss stories.

The app is great and very motivating!

Whenever I feel off track or frustrated, I go to the app and people’s stories, experiences, and tips get me back in the right mindset. You’ll always get encouragement when you need it.

Tracking Works

Without this app for me to track my points I’m confident I’d over eat but now since tracking I have a much clearer idea of what food choices are better for me in order to reach goal. I’m a happy girl!

WW App!

Love It. Helps me to track the day a lot easier. Even on an unexpected night, going out with the friends and family. Get my phone out. Look up the restaurant and dine according to your balance of points left.

Thanks, Frank

Great All in One

I love the app. It's nice to have tracking food, activity, and weight together. It's awesome to have Connect in the same place! I check out what others are doing to stay on track, because it's right there.

THANK YOU FOR BRINGING MY PROGRAM BACK!!!!! 💚💚💚💚💚💚💚💚💚💚💚

Easy Breezy!

This App makes it so easy to stay on task! The barcode scanner is pure genius and makes grocery shopping a breeze. When I’m not sure about a food item, I just open the App & go from there. Thanks Weight Watchers!

Love the ww app - it’s so easy to track

I can’t imagine not having the app now that I’ve had it 4 months. There’s so much inside & it is nearly perfect for tracking my food. I reached my goal weight & will keep the app for maintenance.

A must for maintaining a healthy weight !

This app is the only way I have started to lose weight. Being able to look up and compare what the healthiest choice is has been so helpful!

Awesome way to get healthy

I love WW because you can eat what you want, but you must tack the points!!

The meetings are awesome because you get to meet people that are going down a similar path as yourself. I’m on my second go round and sticking with!! ❤️😇

I love the weight watchers ap!

This is a great way to keep track of your daily points! It makes following this program easy, especially when there are no meetings in your area. 5 stars! ⭐️⭐️⭐️⭐️⭐️

Trusty friend app

It’s so easy and quick to use, hard to avoid tracking just right. Helps you be honest with yourself like a trusted friend. Encouraging and full of ideas. Great tool, great experience. Worth every penny. Down over 20 lbs!

Trouble with app

I love the app when it works but most of the time if I am not on WiFi it will not work with my data plan. I have selected the app and then downloaded it again with no success

Easy to track and it works!!!

Point system was easy to understand and use daily. It helps me make the little choices each day that add up to my long term weight loss goal!

Update

Since the update it does not work as well. When you put in the food, it keeps going back to breakfast. You have to manually change it

Love it!

Great app! I would love a photo reminder feature! Don’t want to be on your phone while eating with you family and friends? Snap a quick picture in the app and log it later!

App

I love the WW app it is so much easier to track your points and food. I did WW back when you had to do it by hand in these little booklets and if you misplaced them you lost everything. The App is fantastic

Makes tracking a breeze

The WW app is simple to use. It offers everything you need to track food and activity, research, and even build recipes. Success in the palm of your hand!

This app helps me stay on track and continue losing weight.

Love the ability to scan items in the grocery store and find points. I make better decisions.

Awareness

I like the fact that you’re journaling your food intake. It helps you be aware of how much you’re eating and tracks it. I also love the recipe suggestions. There is also a way to track your exercise

WW App

Wonderful great easy to use way to stay on track with your weight loss or managing your weight and health!

Wonderful recipes great fitness tips and information about every thing you need to do to be a healthier person!!

Keeps me honest!

I don't do meetings. This app keeps me honest, has plenty of information and I especially love it because it praises me for good choices and losing weight! Well worth the money. I've lost over 35 lbs in less than six months and my doctor is thrilled with my health status!

Best weight program ever!!

I was doing weight watchers for awhile, decided to try something new. Boy, was that a huge mistake!!!! It cost me and I’ve learned my lesson. I will NEVER give up my WW again. So easy to follow, great recipes and bottom line; you get results. Love it.

So helpful!

I LOVE that I can do my food shopping with no surprises! I just scan whatever product as I’m shopping and can decide if the points are worth it...makes meals and dining out less of a hassle trying to figure points. LOVE THIS APP

If it would just stop freezing

This is a top tool. Easy and quick with lots of extras. Would not have been as successful (100 lb loss) without it. Sometimes feeezes or moves too slowly for my tastes, but not often.

Best App for everything I love

I can track my meals, my fit points, look recipes up, check my contacts and find most restaurants so I know how many points I’ll have when I’ve made my dinner choice.

Move foods over

I would love to be able to transfer foods/smart point over from one meal to another when I make a mistake and put the wrong sp in the wrong meal without having to delete and redo.

So helpful

Love this app! It helps keep us on track. I would like to the app have a search bar for scanned items, and I would like to be able to choose multiple items at once instead of entering one at a time. But overall, I NEED this app!

Great visual tool

This app helps to keep track of what I've eaten and so easy to use that it makes tracking every day possible. Gives me great visual cues of how many points I have eaten and how many I have left to use or save!

Works fast, easy

This is very easy to use . I like how it guesses your frequently eaten items and makes that list. Also, the site doesn't become suddenly unavailable like it used to

WW rocks

Love the app make it easy to remember to put food in because I am a very busy single mom with two jobs!! I’ve tried this program before but have had such great success with this app. Down 34 pounds and feel amazing!!!

Well designed App

Easy to use and simple to make corrections/adjustments. Food searches are productive and save time. Camera capture of barcodes have always helped with specific name-brand food items.

Push notifications would make tracking easier

Love the app and the idea behind the program. The thing I would add is customizable push notification settings that would remind me to track

Convenient and relatively easy

I find the app very useful. It helps when I’m prepping meals, shopping, or going to a restaurant. My only criticism is that food info does always not identify serving size, so guesstimating is necessary. However, the overall experience using the app has been positive.

Weight watcher app

I really like the app, I am able to track my food my activities and reach out to others for support. It is very convenient and available. It helps me stay on track.

Control at your fingertips

This app allows you to hold yourself accountable, track progress, and set goals. The ease of scanning product barcodes and searching for food points helps you eliminate excuses. It works!!

Everyone can benefit

Having this app available keeps me on track, inspired, and knowledgeable about what I am putting in my body. I am grateful for the scanner and use it all the time in the supermarket so I make wiser choices.

Love that I can eat what I want!!!

I love this new freestyle app. I can eat what I want even bread!!!! The trick is, do I want to give up my points. It’s a challenge for me and I love a good competition! I will win!!! The pounds keep falling off. I know I can sustain this! Thanks WW! I’m getting my health back!!!

Easy helpful and supportive

I love this app! It makes losing weight easy! I can find so many good recipes and so many ideas for a restaurant. I am able to track what I’m eating as a simple touch of a button.

App

The app is wonderful. It helps me to track all my meals with ease. Even on vacation the information is at my fingertips. Each update adds new features that make things easier.

A great tool

Wow! Weight Watchers has come a long way. I love this app. It is all-inclusive and user-friendly. I cannot take a star away for this but it would be lovely if one could see the total calories, protein, fiber, carbs, etc. for the whole day.

I love weight watchers app!

This app has changed my life! Using this app to track my daily food intake and exercise has helped me to lose 30 + pounds!!! It’s is easy to use and has tons of information on food. I love this app ❤️

Great app

The app has helped me get to goal by making tracking easy and fast. I have no reason to not track anymore when it is this easy and fast and tracking leads to success!

WW app

It’s so easy to track every bite I take.....love using it at the grocery store to make good choices with food purchase- I’ve been a Weight Watcher since 1977 and this is one of the best things they have invented besides the point system.

WW app

I love the app. My only suggestion for improvement is an ability to share a meal with someone so my husband and I don’t have to each manually enter meals. I know I can quick add the points but I would like to be able to share and import each meal item.

Helps with my WW Success!

The best tool for weight loss! So much easier than writing things down and using a variety of tools, IT'S All here in one place!! Tracking, food lists, restaurant food info, recipes, personal support, it's all here!!

WE NEED A WAY TO TRACK OUR WATER INTAKE!!

Love this App!

This is my go to app! I use it every time I shop and it has saved me from consuming hidden points. Scanning in what I eat throughout the day makes tracking easy! I’ve lost 40 lbs now so it’s working!

I love WW

This app helps you keep track of all you have eaten during the day. I take my phone shopping with me to buy Low point food and snacks. I am amazed at how great I feel after eating healthy food. I never go hungry and I’m loosing weight.

I LOVE THE WW APP!

Since coming back to WW after several years, I just love this App! I use it daily for tracking my food choices, activity & encouraging myself and others through the Journey section! Thank you for creating it!❤️😇

It works for me

My wife and I started WW and it works. The app makes it simple to keep track of your meals and it downloads activity from my fit bit. I never realized how much crap I ate until I started to track it.

Great app overall

Fantastic app. Great look and feel and easy to use except, I haven’t been able to create and save a meal for quite some time. It use to work. Now it lets you create it but won’t save it.

Easy to use

I love the App. I think it’s easy to use and great. I just wish there was a way to send information back to the company like to suggest adding a restaurant to the list, when I am not finding one.

This works!

I am back after losing 75 lbs. I maintained for awhile on my own, but I let old habits creep in. I know that the accountability and support from connect (I only posted once, but was inspired daily) will help me get back on track.

Great Tool!

It is a bit expensive but it has worked for me. Great for keeping track of the foods I eat. Sometimes it is hard to figure points at some restaurants but I find what I need most of the time.

It helps me

I appreciate the convenience of being able to scan, enter the info for a food not already in the system, or do do a “quick add”. I appreciate the tool for helping me budget

Best way to stay on track

The app is so easy to use for tracking food and activity, scanning barcodes to look up points and seeing my weight over time. I’d be lost without it!!

So easy to use

It takes a little time to get used to but once you do, it’s extremely easy and quick to log in your daily meals. I have already lost more than 10 lbs.

Great, mostly

I would love it if you could share recipes easily between other registered users of the app or even assign shortcuts in the name of the recipes provided in the app to easily tell a friend or family member the name of the recipe.

I love this app but.....

I wish there was an option to keep track of your water intake. It’s tiring tracking my water intake in another app instead of doing everything in one place! Just my suggestion 😉

WW app

This app is so easy to use! I love that it keeps up with my daily points. When shopping, it allows you to scan foods and tells you the point value. I would definitely recommend it!

Wish for more

I like This app but would love to see more restaurants and more meals for the ones listed. Ted’s Montana Grill is one of my husband’s favorites and I calculate the points but it is usually a shot in the dark if I can’t find the nutritional components

Thank you for taking the time to rate our app. We will gladly pass your feedback and suggestions on to the proper teams for review. We wish you success in your wellness journey!

--WW Customer Care—

Very good for voiceover users.

Being a visually impaired person on this app is very user friendly with voiceover. Even the activities section I can sync with my Fitbit app! Very useful very helpful thank you weight watchers for being so accessible.

I love this app

I have been doing weight watchers for years on and off. Using APP is wonderful. Keeps me on track most of the time. In at my goal weight now. I will be staying with WW as it’s a great diet and easy to follow especially this APP on my phone..

Easy to use with minor glitches

The app is overall easy to use! There are times it inexplicably is not updating the input. I do wish that “serving” wasn’t the stated amount. I wish it was mandatory for the food to give an exact amount per point

Obsessed

Just as I turn on my computer at work I log into the app each morning as soon as I arrive. Have to check my activity points. Commuting by subway in NYC involves stairs and Brisk walks get in a good 2400 steps each morning.

Overall very good app but needs a tweak in the scanned foods area

Scanned foods list needs to be searchable. I have many foods here and they’re listed alphabetically by brand. Just give us a search text field that responds to input that results in a matching foods list. Otherwise, very useful app.

WW AP

There are so many great ideas, recipes, and support. I recommend using every aspect of it. My favorite is Connect. It is so inspiring to see how people are improving their lives and encouraging others. I seem to learn something new daily. Love it.

Couldn’t lose without it

Great app that allows you to check, monitor, and document what you are eating. Also very good place to track your activity. Very easy to use and snyc’s with my Apple Watch perfectly.

Scan search

I wish there was a way to search scanned items. Currently need to scroll down to find what you are looking for alphabetically. Otherwise love the app!

Good but could be better

Want to be able to see the whole “title” of food selection. If there are too many words, they get cut off until selected. And then you have to delete and blindly select again. The other popular calorie tracking app has a better library of foods.

Thank you for reaching out, and for sharing your feedback. We will be happy to forward your thoughts and suggestions to the correct teams within our organization for review and consideration.

--WW Customer Care--

Love this app!

This app is so user-friendly! I love the scan feature & it makes tracking bearable (I used to really dislike tracking even though I knew it helped). I love all the resources that are just a tap away! Thanks WW!

Love WW app

The WW app keeps me on track I’m able to track my meals track my exercise check my progress. I always have my phone so I always have the app to check points that restaurants at the grocery store it’s just an awesome app!!!

I Love the App!

I recently joined and I log everything to keep me on track. Without the App, there's no way I would have lost 16 pounds in 8 weeks! Thank you, Weight Watchers!. Now a year later, I’ve lost 40 pounds & the App is helping me keep it off!

This app rocks!

Having the ability to track daily and to search for information at the press of a few buttons is great!!!

App

Would love a feature to directly import (and be able to edit) recipes, like on my fitness pal app. Would be much easier!!! Also would love to be able to have a private group on connect with my WW friends so we could communicate privately on the app.

App review

I am finding both the new plan and the new app really user friendly. Scanning items in the store for points, reusing previous meals. Would be neat to have a “did you know” app tip a week. I am sure i am bot using it to its fullest.

Amazing

The program works if you’re honest and track everything. The app makes it so easy and convenient because most of us always have our phones! Love it!

I found my normal

Great Ap and paired with studio, even better. Been Lifetime member since 1975. Things change, but the program still works. I’ve had probably 10 different physicians since 1975, and they all supported WW.

My little diary of meals!

The WW app keeps me mindful on all the food I eat in a day/week/month as means to count my points and to stay on tract!! I use the scanner each time I grocery shop to see the points per serving saving me money AND points! Awesome app!

LifeTimer

I've been a lifetimer with ww since 2003 and the eTools app has only improved over time. It's great to capture and include a plethora of weight management resources right in the app. I like the new way they count your activities and assign fit points.

Easy to navigate

Wonderful features, easy to track and navigate. Love that it connects to my Apple Health, WW Connect is an amazing way to encourage each other!

I only wish there was a way to track macros as protein is important when working out.

Besides that no complaints!

Calendar

I wish I could see more/do More with the calendar. Like have days within my point range a different color than days I go above my points. Or be able to easily see how I use my points on days I stay within range etc.

Healthier everyday

The app is so much better than 7 yrs ago. Scanner is amazing. Database of food and restaurant list is extensive. Connect community is cool. I have lost 82 lbs using this app and going to meeting. I have tried other apps before. NONE compare!

Sodium content

I really wish the Barcode Scanner would include the amount of sodium in a serving. Although it might not be necessary for calculating points, it is an important piece of information for those of us who are trying to monitor our sodium intake. This is certainly a part of Wellness and would be a WW (WinWin)!

Good

Good, but could be better. It is still missing a lot of items when I search which makes it difficult to be accurate in keeping track of points. It also locks up at times.

Lovely, easy, fun and visually appealing 💗

I love how easy, practical and visual this app is! I appreciate the barcode scan feature which allows for clear and honest count of points! I like the link to the count of steps and love weight tracking graph.

Lost the weight

The first three months showed a 15 pound loss and then another 7 on my own over 4 more months. So at 150, I’ve signed up again to shed that last 10 pounds.

It’s actually fun and taught me a new way to eat.

Where’s the Sharing?!

WW, I’m a new member and my husband has joined with me. We’re frustrated that we cannot share meals/recipes with each other even though we are both members and we are both eating the same things. This feature would be SO helpful for couples and families and I’m honestly surprised the app doesn’t have this!

Welcome to the Weight Watchers Family to your and your husband, Nataly! We appreciate the suggestion, and we will be forwarding this to our teams for further review. They are working hard at offering features to make your journey more enjoyable. We wish you the greatest success.

-Weight Watchers Customer Care-

Connectivity Issues

Overall the app is great. My only issue, is that it’ll randomly kick me out and say “Somethings wrong! Please check your connection and try again” even when I have Wi-Fi and/or great cell service. It gets frustrating, especially when you’re trying to track points!

We apologize for any trouble! We had a brief service disruption, but everything should be back up and running. Let us know if there's anything further we may assist you with.

-Weight Watchers Customer Care-

WW app rocks!

I’ve used the daily for 18 months now. The app is user friendly. I appreciate the fact that Weight Watchers is constantly updating & modifying the app. A big plus is the ability to chat with a representative 24/7.

Only works half the time

When he app works, it is great. Roughly half the time I get a screen that says “Something went wrong.” That gets old when I need to record my food or activities.

If you continue to see this message, please let us know. We would be happy to look further into this with you. You may reach us at ResolutionSupport@weightwatchers.com.

-Weight Watchers Customer Care-

Get it together on update

It’s ridiculous that every time you do a major upgrade on the app it and links my Garman account and I have to reenter everything. Especially since this time you guys don’t seem to be able to get it right and do it.

Couple issues that should be easy to fix

Saving portion size is not intuitive and frustrating.

Favoriting recipes and finding those recipes is impossible. Would help to have easy access to this content.

Major part of my Success!

I really like the app and the upgrades. It would be great if food could be scanned when building recipes, like other popular apps- makes it so much easier!

Good app!

I like the app - very easy to use and intuitive. One change I’d like to see though is the ability to be able to sort items by points when I choose a restaurant.

Worst app ever

This is the most non-user friendly app ever. If you need assistance and go to chat, no one can walk you thru anything because if you try to follow instructions you have to exit the chat. And start all over again.

The points counting is great, and the barcode scanner is very helpful. But navigating this app is cumbersome and lots of going in circles. Many times you can't edit, you have to delete your whole meal and start over.

We'd like to first apologize for your experiences and let you know we do appreciate the time you've taken to bring your concerns to our attention. It is never our intention to make the process difficult or cumbersome for our members. Our goal is to provide our members with an easy, efficient and fun way to track while on their journey. We would like to assist you with rectifying your concerns, so if you would, at your convenience, please send an email to ResolutionSupport@weightwatchers.com. We hope to hear from you soon and look forward to helping resolve your frustrations. Wishing you continued success on your journey!

-Weight Watchers Resolution Team-

Excellent Tool

I find the Weight Watchers app easy to use and full of lots of good information. It’s nice to just be able to pull out my phone and quickly check the point value of various foods.

Great WW app

I gave this app four stars because I am still learning and have found a couple of things that I had a bit of a challenge with at first. That said, I really do think it is great and I am getting better and better!! So many good items scan so easily! Great job WW!!!

Great for keeping on track ✅

I find the app is essential in tracking progress and keeping tabs on daily / weekly intake.

I also enjoy browsing for better options in the restaurants sections - and the menus!!!

WW online tools

Love that I can scan food products to check points. Connecting with others is an absolute delight because it flows with positive energy and everyone is kind to one another. It’s a wonderful app ❤️

Free Style is an amazing program.

I’ve only been on the diet three weeks and I cannot believe the variety of food that you can eat. I can truly see why people can be successful. So excited to meet My goal!

Review

I love the APP, however I’m at a loss as to why all at once my FAVORITES are no longer in alpha order and instead of Smart Points on some items I just have big green zeros.

Any hints as to when this is going to be fixed?

A quick review

I have followed weight watchers before and have been extremely happy with the results. Again I am back to the program because I know this is the best. Thank you.

Amazing with 1 glitch

Sometimes when I’m searching for a food, I have to type the letters one at a time because my keyboard disappears after each letter. I’m sure the glitch will get fixed with the next update. Otherwise, this app is incredible!

On line app

I love this app because it is do easy with so much information. I just wish I could see my protein count along with other totals. Maybe there is a way but I missed it.

The excersize portion is a little confusing when I look back but I still love the app.

More messages!!

I’d love to see more messages! It’s been a few weeks since I received one and I’ve had some nice weight loss, consistent blue dots and I find the messages to be incredibly motivating. Please consider this.

I love the WW connect and most features on the app are easy and logical.

Thank you!

The key

The key to my success is this app!

It helps me make good decisions and let’s me know it’s ok when I don’t. I’m accountable for what passes over my lips, and that helps me!

This app Helps me get ideas for alternatives when visions of French fries dance in my head. Weigh-in is Tues...I’m down almost 15 pounds since Jan 2 and I’m not afraid of weigh-in day!

Needs more info

It would be extremely helpful if I was able to see total calories, fat, protein, fiber, etc. I love the smart points ease but I like to know the other numbers to know if I am balancing my smart points effectively and maybe if that is contributing to a loss, gain or plateau. Right now I am struggling with freestyle and the low loses I see as well as being in a plateau. It would be helpful for me to see if I am lacking in one of the other areas.

I love the app but..

The app is great and very visually appealing. I wish it had more useful features like being able to upload recipes from the web or copy and pasting a recipe ( like MFP) instead of manually entering each ingredient and amounts. Other than that it gets the job done!

Good framework

Good framework for a healthy diet. There are some things that I think could be improved - for example, healthy fats such as olive oil and avocados should be fewer points, and there’s nowhere to track how much water you drink, which is a huge part of weight loss and management. Overall it’s very effective.

Great!

I’ve been using this app for 15 months. It’s very easy to use. The scanner is great. Just really wish WW gave the option of continuing the older versions, i.e. Smart Points Beyond The Scale or Points Plus like some other apps do. Freestyle is not for me. I manually track the new zero point foods.

Easy easy easy

This app makes the weight watcher’s lifestyle so easy. I love the bar scanner and being able to look up food values. Also, instant tracking keeps up with your points.

Maturing well!

Been a WW member for years. Using an iPhone and love how easy it is to track food. Recipe builder is much improved. Scanner works well for biggest brand names but organic products could use some love. Including exercise in the app is awesome too.

Does not work right on iPhone 7.

App gets stuck on searching for food. It will now let you exit out of the section unless you completely force the app closed. It will also not let you use the barcode section.

Great app!

Works great! App is always updated and doesn’t crash. A suggestion would be to able to talk and record your food rather then writing it down. Other than that, works really well!!

Re-joined yesterday -app shows points for old program

Hi,

Re-joined yesterday (last time I was a member was 2012). App is not in the freestyle program. At the meeting they told me I have 23 points. The app shows 30 - up to Jan 30.

Spoke to chat folks 5-6 times. I did as told to wait overnight. To turn my phone on/off. To uninstall/reinstall. Log out/in on web and in app. Put my finger on my nose and hummm the star spangled banner. Nothing worked.

Called tech support and told to wait a week to next weigh in... don’t believe her... asked for 2nd level tech support, maybe they could set my app as if I had second weigh in .... hung up after 26.5 minutes of waiting.

WW we’re getting off to a real bad start. Is this indicative of your concern for members?

Great app!

If you are new to WW or even just maintaining - this is a great app. Easy to use and great for tracking. Syncs with FitBit which is helpful when tracking exercise. The support is really good - advice, recipes, before and after photos - all very motivating!

Not so iPhone X Friendly

Great app! I loved it when I had my iPhone 7 Plus, however three months after the iPhone X launch and still no update on the formatting of the app. Hope an update comes soon!

It’s okay

The app is okay. But I think it could be more user friendly. Such as in Connect there needs to be ways to simply reply to comments under another persons comment without using the @ symbol. For recipes that are saved as favorites should be saved in categories such as breakfast, dessert, special occasion, vegetarian, chicken, etc. Sometimes it will take hours for a workout to synch from MapMyRun.

Love the app, needs more selections on foods

I have always had great success following WW and the app makes it so much easier to count points. However, when searching for foods, it doesn’t give many options unless you search with barcodes. I suggest more selections be added for easy access to foods and points.

Love the app but...

The one part of the app but the journey section won't sync with the weight loss section. I've already had several convos with WW IT and deleted the app and reinstalled several times now but nothing fixes it. Total weight loss 40.4 lbs so far but the journey section says 39.2.

Love the app but...

I love having the app ready for me to enter my food choices no matter where I am. But I wish it offered "quick add" as I found on the WW website. Perhaps I haven't looked in the right place-if it is available on the app I feel it should be easy to find.

WW app is so easy

WW is the only weight loss program that works for me! This app makes it so easy to track my food, activities, and keep connected with so many others that are on the same weight loss journey!

Super star app

Love the WW app as it allows you to scan labels and assigns food a point value. Tracks your weight on a graph so you can see how you are really doing. Tracks how many points you have used in a day. Fabulous tool for weight loss!

Connect is my go-to social media

Besides the wonderful tracking options, Connect is my favorite feature.

My suggestion is to add a comment/Like feature for comments made on Connect.

Point surprise

I really am enjoying this app. It's helping me rethink my typical foods as I'm learning the point values. I got a hoagie thenother day that I didn't think was too bad but I put it in after lunch and it was 29 points! So, now I know to track before a meal. :) Thanks WW!

Be Patient

Takes a little while to get used to how to navigate and what all it does!

I think Connect could be better. Be able to share recipes and things. Also, be nice if you good see other people food logs just to get ideas on what to eat!

An important tool for success

Love the barcode scanning option, but when I type the exact same information in the search box, it won’t find the item. Also, I am so tired of typing in my ID and password a dozen times a day. Please give iPhones the fingerprint option!!! Or, save my password. It’s so annoying.

Love the App, Have a Wish Though!

The app is a great tool to help you. I love the representative chat feature, however I wish that it would send a transcript of the conversation to you in email format so you don’t have to keep asking the same questions over & over!

Love it

It took me a while to get used to it but I love having everything at my fingers. So much info is in the app with points to match snd then there’s the scanner. Never thought I say this but…I love tracking on this app.

Daily food journal

Love how easy it is to record my food and check out restaurants menu before I go. I love the ease of the site, especially when looking up a product

Fran

I have been using this app since October 2017 and love, love it!! I am so pleased that myWW allows participants to “choose” the plan that fits them. Great job myWW!!!! I will be happy when I can have a open meeting in the area I live in. I am thankful for virtual meetings tho. The new WW+ is great!!!!!

I’ve tried them all…

And this is the only one that works. If you track your food, you’ll lose the weight. It’s not rocket science, just a little effort and planning required.

WW guide

WW has stepped up with virtual meetings! I’m grateful and impressed with the quick implementation! I enjoy the wide array of choices such as recipes, activity, and social groups as well as the ease of tracking and rewards! Thanks for the wonderful technology! I appreciate it! Sheryl

Love it !!!

This app makes all the difference ! Absolutely everything is covered to make my WW journey a huge success ! Thank you, WW, for thinking of things I didn’t even realize I needed to know and making it oh so easy.

Kept me on track

I love the ww app because it’s easy to keep track of all that I eat and the scanner is awesome. I have lost weight now that I’m aware of what I’m actually eating. Also the activity tracking motivates me to move.

Tracking made easy!

I love this app! It’s quick and easy to track my points. I can track all my food and keep an eye on my weight. I can also connect to others like me.

Count me in

I’m glad to have a tool box like WW offers. I’ve never had such progress, until I joined WW, in finally losing weight and getting healthy. Tracking points is easy and helpful on a daily basis.

Love Weight Watchers

I never thought that I would be where I am today 30 pounds down and 20 more to go and 80% of it is because of weight watchers .I got to give myself some credit and my total gym😁🤷🏽.

Excellent

This app is amazing For me it made the difference between being successful and giving up. So easy to track foods, plus all of the ideas, recipes, support. I can't say enough about it.

This app is fantastic

I love this app because it’s easier then going to meetings. It give you the amount of points you can have a day and if you sick to them points you lose weight. Thankyou wendy Nefferdorf

Accurate and easy to use

Very easy to use for tracking. Also most everything can be scanned. If not, can easily add. Good resource for recipes and ideas, inspiration, etc.

Keeps me headed in the right direction

The WW app has everything I need to be successful in my journey. I find great recipes, I track my points and my weight and I find encouragement from others. It is very easy to navigate!

No excuses!

I am very pleased with this app. It truly has everything I need to succeed! As long as I am willing to actually utilize what is provided I have all the tools to be successful! Thank you WW for providing a site where there are no excuse to not succeed!

Love this app

I have done WW before and this is by far the easiest way to follow eating and activity.

I would like to see a calorie exchange when you only know the calories of a food so I can transfer to points.

So easy to track.

With the options of either looking something up or scanning this makes tracking easy.

Love my app

Love the app expecially connect my inspiration now. I really can’t wait for meetings . I miss them greatly not really understanding how zoom meetings work. So I only have articles and connect for now that I can connect with on my app

Tracking

Love being able to track my food. So many of them already in the app including restaurants and fast food places

Love the app

I love the app because it makes tracking so easy as well as shopping. I have been at goal for about 10 years and credit the ease of tracking for a great deal of my success. That plus attending meetings as often as I can. Great program!!

Getting back on track

I have been struggling to get my weight under control. I started to use this app to help me with accountability. It has helped so far and I’m very happy I started to use it.

A big factor in weight loss

Works well - I need to track what I eat to have any chance to control my eating. This app is so much better than earlier versions and is easy to use.

Everything I Need

This app is everything I need - it tracks my food, weight and activity!! There are new recipes to find and provides a connection to my virtual meetings. The tools are here and easy to use- I love it!! Linda

WW app

It’s great if I didn’t have it I wouldn’t be able stay on track especially now not being able to go to meetings. It keeps me on track but I really need in person meeting

Love WW!

I lost over 50lbs and I know that tracking my food is what makes the biggest difference. I have been with WW for over 2 years and have kept off the weight by continuing to track every day.

Very helpful!

I love this app! It helps me to make better choices. The points can immediately change my mind about eating something and this has kept me at goal for 6 years!

Easy program

WW online application is so easy to log food snd track your points. What is Aldo great my Fitbit syncs up with WW which makes it do convenient for tracking my activity points ! I can’t believe how easy it is to use the application and lose weight!

Amazing App

I love the goals to set every week. It helps me stay on track! I also absolutely LOVE that they give you tips for stress eating and other obstacles you may have while trying to lose weight!

Survey

I love this app because when I use it appropriately I see results in the mirror and on the scale. I love how it helps keep me accountable, like someone is always watching 👀👁 Thank you for all of the great tips that come along with it also.

Weight Watchers

Great app to track your life style. Food and exercise can be recorded. It can be hooked up to a fitness device such as a Fitbit to automatically give you extra food points for walking.

Track with Ease

Easy to use app keeps me up to date with my food and activities. I especially like the ability to input my own recipes and get a point value.

Great app

Love this app. My only criticism is I wish it were easier to save foods and recipes and then have them be at the top of the list when searching. I’ve lost 28 lbs in 5 months using this system!

Great and effective!

Since I started this, I’ve been able to drop 10 lbs in less than one month. I love the barcode scanner that really helps me plan which foods to eat every week. So worth it!

Easy to use

A great app with all the information you need to stay on track and stay motivated. Being able to scan foods for point count is perfect.

Love it

I love everything about the app. I do wish we could add more than one fitness device to the app for tracking but that doesn’t deter much. I also think having a gps tracking for walks and exercises would be good. Something similar to Fitbit.

Very robust app

App is so useful— recipes, connections, ideas, short supportive ideas. As many of us—- I’ve had intermittent membership to WW since the 80’s.

The organization has changed along with society and resources.

Kudos to the creators and decision makers🤓

Love it

The app is super easy to use, which is good for the tech-challenged person that I am! ;-) It has every imaginable food downloaded to show points quickly based on the barcode scan.

Great app

It’s a great app for keeping your points in line! The only suggestion I would make is to broaden the options for suggestions when your food doesn’t readily appear from the list.

It hit every mark

This app has all the parts to keep me active and on track for losing weight. It covers water, exercise, recipes and motivation by allowing other ww member posts showing their success.

Easy to Scan

The app is so helpful when I go into the grocery store. I pulled out of my pocket and scan, that I find the items that I need to eat that are either zero or low points.

EASY APP.

I love this app. You’re able to check different restaurants as well as use the scanner in the grocery store to stay within your points. LOVE IT and recommend everyone to use it

Love the WW app

I really like the app. Everything in one place without having to buy a separate points calculator.

Only frustrating part is not being able to send recipes to the printer.

Works well but it’s too much info

Not classified well to get what you need. I wish that when you scanned foods there were foods that were entered and certified by ww instead of random people. I’ve only been using it for 4 days so I’m not sure how it’ll work long term.

Everything you could ask for!

This app has it all! Track your weight, your sleep, water intake, food, points, even look for recipes, or create your own! It’s amazing!

Need output

This app is great for INPUT of data. What we’re eating, doing, posting,etc. but no OUTPUT. what if results are not as expected. There is no way to review a weeks worth of INPUT of activities and how they interact. What did I do wrong. Or right.

There is protein, sugar, fat, volume info entered. Activity. Sleep. With NO way to do analysis for improvement. It CANNOT be that hard to provide.

Making a food diary of the journey

Keeping (or not keeping) track of my points helps me to deal with where I am now, make me face how I got there and what adjustments I've made or need to make to get where I aspire to arrive at.

Love this app!

My husband and I both love the app and have made amazing progress with our weight loss goals! The tracking is easy, there are a ton of recipes and I enjoy the workouts for extra motivation!

Great App - Database Needs Expansion

I love this app and being able to find recipes, chat with community for support, and track my food/exercise/water. I do wish there was a larger database like MFP and the ability to import recipes from a URL to figure up points. Then it would be perfect.

Such an improvement!

The WW app is so easy to use in comparison to the old app and web site. Makes tracking almost fun! And the easy access to videos and coaching is just wonderful!

The BEST weight management app ever!

I love the Weight Watchers app. The features are amazing, they have everting you need to be healthy in one spot. I highly recommend using this program and app if you’re interested in an overall healthier lifestyle,

Technical Problems

For unknown reasons, the app keeps saying my account does not exist. I’ve tried changing the password, updating both the app and my phone-same problem.

Easy and Helpful

I love the app; it’s intuitive! Tracking my food has never been this easy. I love the scanner and am trying to scan everything!!

The app helps me to stay on track!!!

Moving around app a little confusing to me

I’m doing very well on the purple program, but maneuvering around the app on my smart phone is a little confusing. Would be much easier if there was one main menu to select from.

I love it

I love having the app available to quickly log my meals and the feature to set a specific meal to add to favorites is great! Additionally being able to input your own recipes to calculate points is great.

Weight watchers

I think you should provide weekly nutritional values consumer and compare to a recommendation. For example. You are 10% low on calcium. Here are are a list of foods that could increase your calcium consumption. Just a thought

Love this app!

Very easy to navigate. Great advice for weight loss. Recipes are realistic and easy to follow, also offers education on all aspects of healthy living. Would highly recommend this program and this app.

Love the App!

This app is fabulous, it keeps me on track it reminds me what I am eating on a daily basis and it also reminds me to do some sort of exercise. And it’s very convenient and I love the bar scan feature it is very helpful!!!

Best app

This app is an anchor for my wellness. It provides me with information, accountability, and connection. I’ve tried many different apps over the years and the WW app provides me with the support I need to stick with my goals.

WW App

Love the WW app! Easy to track, convenient when I go grocery shopping to check points on purchases, and finding delicious recipes. Not to mention the meditations and exercise programs. No excuses when you have this app in hand. Thanks WW!

Need guidance

Still learning about it. Trying to figure out how to put my list of ingredients for a recipe in order to know what the points are for my recipe so I don’t have to do it or guess what the points are.

1 request

I think the WW app is super useful and easy to use. Have 1 request- when you feature a recipe in email would like to be able to add to my favorites. You have some really good ones!

Great app

It took me a few minutes to maneuver through and find my way but now it is really easy. Happy it is so easy to look up food items. I also appreciate it hooks up to my Fitbit

WW Keeps Me On Track!!

I absolutely swear by the WW app because it is extremely easy to monitor your daily eating habits, fitness/activity goals, sleep patterns and so much more. The WW recipes are awesome and very useful to plan your daily meals while monitoring your points!!

Weight Watchers Online

Great way to track. Needs a few more restaurant options and more restaurant items need to be added. Makes weight loss that much easier

Worth it!

I’ve tried so many weight loss apps and programs, but this one is the best. I’ve learned so much using WW. Healthy foods, exercise, recipes, coaches, and peer support all wrapped up with a hundred other helpful ways to lose and maintain a healthy lifestyle.

Love this app!

This app has made my weight loss journey so much easier. I have lost over 80 pounds and it’s because I had the ability to track my food and points at my fingertips.

WW app

Most of the time it's great. Sometimes though I think the app is a bit more complicated now when you want to chart food that you don’t usually eat or need to find in your recipes.

Easy to use

I enjoy the current version of the app and find it very easy to track my food choices. Thank you for bringing back easy water tracking, too!

WW rocks

App makes tracking food easy! I can scan food and it remembers things I eat frequently- making tracking even easier! Easy tracking=weight loss!

Back on track, staying on track!

I love the app! It’s so easy to use. I love that it remembers meals you have had and you can even modify them if you delete or add something to it. Lots of ideas and great recipes!

Keeps getting better

I love everything about this app except that there isn’t a more convenient way to “quick add” for foods/meals you already know the points of.

WW Mobile

I depend on WW mobile for accurate tracking as I can track immediately before or after eating.i bought my IPhone in order to track my WW points. Completely satisfied.

The app

It’s really awesome it gives you so much information just all the recipes that are available the stories the chat the scanning I love so many things about it thank you weight watcher

Firsttimer

I gave it only 4 stars. I am not able to find points for foods unless I am actually tracking. Also can’t track my exercise points without connecting my device which I can’t do because I use my phone for steps

Great app!

Your app is great, I’m not so great at following the program. I know the program works but have fallen off and having difficulty getting back on. This tool is the only way I will find my way back

Review for WW

Hello,

I have followed WW in the past, but it has been many years since I have been active. I love that you can eat anything you want and it basically just encourages eating healthy Whole Foods! Which I feel is the best way to live your life! Everything in moderation!

I also am really loving the FitOn platform that is connected/associated with WW! I like trying different exercises and I feel changing your routine is really good for your muscles as well!

I’m so happy that I joined back up! Thank you WW team!

Super features and easy to use!

The WW app is an amazing tool for far more than just weight management. It incorporates mindfulness, activity, hydration, and now even sleep! Highly recommended as an aid to living a healthier life! The newly added FitOn workouts are great!

It works!

I’ve lost 40 lbs by weighing , measuring, going every week ( and staying) for the virtual meetings, and using the WW app for tracking every bite that goes into my mouth. It’s also a terrific tool for meditation, exercise, and storing all my favorite recipes.

Go for it!!

WW App

I love this app! It’s so easy to use. I love being able to scan everything in the grocery store and find the points for everything! It’s such a great and easy way to track your food!

Barcoding is great!

So easy to use and when It doesn’t have the exact product/ brand I can read ingredients and usually make a good choice from what is available.

I miss the quick entry

Can’t set separate payment method on Family Sharing

Silly that you can’t add your own payment method and this has to go through your Apple ID/iTunes payment method. You should just be able to add a new credit card. The app is good, this restriction is annoying and I’m sure has kept people from subscribing.

Love it!

Easy to use, foods easy to find or scan, intuitive site, reminders helpful, weigh ins easy, exercise logging easy and has a variety of options to choose from, recipes easy to create and calculate, great recipes, cookbooks and sales on products

Love this app

Tracking is saving me and the barcode scanner is such a big help. I also love that you can add your own recipes and it figures out the points for you. So many good features. Really happy and down 17lbs!!!

WW

WW has changed my life! The app has made it so simple and convenient to track and receive support. I’ve lost 30 lbs and am in the best shape of my life. The app is also very user-friendly and I haven’t run into any malfunctions.

New version not as good

As a longtime user of the Weight Watchers online app, I am disappointed with the current version. It's much harder to search for foods, especially those on your favorites list. Don't know why they "fixed" what wasn't broken.

45 lbs later and even more importantly is blood pressure back on goal!

The app has made my journey to better health much easier than I would have ever anticipated. It has made it possible for me to exceed my expectations.

DeJuGe

I have started weight watchers three times in the past... but I never really committed to it. This app and the blue plan has helped me lose 25 pounds in six weeks!!! The app is super easy and an abundance of resources!! Get started don’t wait any more!!!

Excellent daily check in

This app gives me a quick look at how I'm doing throughout the day and week. Easy to navigate and has everything I need to be successful in my plan.

The WW APP

It’s getting better all the time the phone app could use some easier ways to pick your favorites and your you My Food but other than that it’s a terrific program!

Best thing going

I love the app. Everything is very accessible and user friendly. The connect feature provides a social media feature that really motivates me. I also enjoy the daily wins

Tracking meals based on time of day

This is a great app except one thing... I hate that it tracks based on time of day when I specifically go into a certain meal. If I go into lunch to track my lunch points, I want it to track lunch! Not auto switch to breakfast or dinner based on the time of day! If I choose a meal time, leave it at that meal!!

Hi! Engineers are working on an issue having to do with tracking during different meal times. Please search or scan the item that you wish to track, then before clicking on "track food," be sure that you choose the symbol that represents the mealtime that you are wishing to record under. For example, if you are tracking dinner, please ensure that the crescent moon is selected. We do apologize for your frustrations and appreciate your patience.

--Laura—Sr Member Support Specialist

Bring back the old activity bar!

I absolutely HATE the look of the new activity bar. If you are going to change it, at least give us the option of which bar we prefer. I’m paying for the app, I’d like to enjoy it.

Recipes

For all the recipes on the app please consider adding to show all 3 Plan colors for the points so we don’t have to keep changing our plan to view a plan points value, thanks again!

I love the app!

I use it several times a day to track my food, and I use the barcode scanner when I'm grocery shopping to figure out the best choices.

Makes following the plan SO easy!

Focus and motivation at my fingertips

Having my app handy to scan foods while I’m on the go is the easiest way to stay on track. When in doubt I chat with a coach or connect with members on connect.

WW WORKS!!

The WW app is the best tool I have had in a long time to help keep me on track. Not too far from my goal but once I do reach it I believe the app will even be important to help me maintain! Losing weight is tough, but maintaining my goals is even tougher!!

Overall great, a few quirks

Works awesome most of the time. The only complaint is that i can’t “search” my own food unless I’ve used it recently. I have to go into ‘my food’ then ‘my recipes’ to get a food item that I’ve already created.

Love the app

I did weight watchers years ago when you would write everything down on paper. The app is great! I believe it has helped me this time around to stay on track

Great App!

I love this app! Makes it easy to track my meals. I can even look up receipts that others have made and try them out!! Great support page too! It has really helped me know what I can eat and what I shouldn’t eat.

Great app.

I am no stranger to ww. I am not an app inclined person. However. The app is so easy to use. I love everything about it. It tracks your weight easily and the point system is so easy to use. Plus it’s working. Thank you ww.

Lifetime again

I have successfully lost 23 pounds to become lifetime again. Hopefully, with the app it will be easier to maintain than the last time several years ago!

WW app

Doesn’t respond exactly to all my choices, but it’s much better than the old book system. Seems to put every entry into the same meal. Helpful tracker altogether, tho, and the extras are sometimes interesting. Would like to see more homemade foods & fewer commercial listings.

WW APP

Love my app. It keeps me on track. I hope that we are able to add more ethnic foods and cuisines to understand smart points. If you want to reach a global audience you almost have to start including points for different cuisine and ethnicities. TY!

Game changer

I tired a lot of diets. But I kept gaining weight. WW really puts portion control in a better perspective. It doesn’t feel like a diet but more of a life style change. It helps you build better habits to achieve your goals.

Love it!!

I love this WW app and I use it all the time!

The only thing I don’t like is that now when we make reservations for our workshop, there is no way to go back and check the reservation. There is no way to know how many seats are still available for each workshop.

I also don’t like on Connect that you can’t search for individuals by their name or screen name. There should be some kind of chat feature on Connect too.

Overall the app is great for everyday use!

Great app!

The WW app is wonderful. I love that you can scan the barcode and it brings up how many points an item is and if your eating out it’s not difficult to find the item you plan on eating in the app.

This works!

I have lost 34 pounds using just this app. The community is supportive and the ideas, recipes, and tracking have made it possible. Do this and stick to it and you’ll lose weight.

Great app

Very convenient, the support through WW connect is inspiring, and the coaching is very helpful if you get stuck on your journey. But there’s more: recipes, articles, easy tracking, syncing with Apple Watch, rewards to keep you motivated, 👍🏽👍🏽👍🏽

Convenience

I use this app every day. I love the convenience of tracking right away. I also look up recipes. I like that I can check out restaurants beforehand when my office is going out to lunch.

amazing

This app is excellent. It helps keep me on track with my mindful eating. It’s a decider for me whether or not to eat certain foods. I plug in the data and its deciphers for me. I usually decide I don’t want to eat the large amount of food points.

WW app

This app has really simplified tracking what I eat. Now I can clearly see where I am eating very high calorie foods and using up way too many points. It has been an eye opener!

I love having the ability to track water intake, sleep and exercise or activity.

Thanks for the approach of multiple strategies for weight loss and healthy living.

I don’t like the new “you are so great” part of the application. Maybe just stick with “never give up” or “keep on tracking” or “it’s about progress”

Works 100% of the time!

This is probably the easiest and most thorough app on my phone. So easy to navigate and makes tracking food easy! My weight loss has been greatly aided by it.

Best Companion

I wake up with the WW app and it is my companion through the whole day. I end the day charting everything. But even more important is the encouragement I get from connect, education from articles and the amazing recipes.

Love this app!

I’ve been doing WW using this app for the past 2 1/2 months and have lost 18 pounds! It’s super simple! I love being able to just scan barcodes in the store, so I know what NOT to buy 😂 would highly recommend!

WW new Smart Points App

I don't see what the problems are! I was afraid to join online after reading the reviews! But I did and I have to say I love love love it and Oprah being part of it makes it that much better 😊 Thanks Weight Watchers!❤️

This time is the best time for the rest of my life

Enjoying the freestyle program and new way of life. The people on Connect are very supporting and caring. I will never go back to my old ways with them along my side.

Mobile tracker

I recently rejoined WW on line this time. WW appt and tracker

just makes it so much simpler to keep track of my points and to list the foods I eat. You can always check back on everything you’ve tracked. I love it!

Weight watcher junkie : September marks 10 years

I have been at this 10 years ...in year 9 I reached lifetime at 61 lbs gone ...

I log breakfast daily and check foods I am not sure of ...

Thinking it’s ok is not enough a 6 point snack sometime I decide is not worth it !!

Staying focused & on track

Without this app, there would be no way I could survive the challenges of what to and what not to eat! And then all of the men and women that share their stories keep me motivated and wanting to do good everyday!

Tracking made easy

I like how simple the app is to use. I love being able to scan bar codes or search and find points quickly. I also like that it syncs to my Fitbit.

The WW app is a great resource!

Besides helping to keep you on track it has great recipes and helps support a positive mindset. If you’re working the program and not getting the results you’re looking for, there are even WW coaches to help guide you to success!

Lala Callie

WW App

I love how this app makes me accountable to what I am eating. I also don’t feel guilty when I eat dessert because I work it in within my points. My workouts give me extra points to eat, which motivates me more to workout.

Take a class to show you all the benefits

The best way to use this app is to take the class offered by WW that explains how to use all the capabilities possible. If you use it diligently you will see the results you desire.

Not a bad app.

I like having it on my phone for when I need it but it doesn't work right all of the time they still have a lot of bugs to fix. But all in all I use it a lot.

Some kinks but overall great

The app is great! Sometimes activities don’t log so I always have to double check that and sometimes search food items takes a little bit of time or doesn’t seem to register again a little annoying but overall a great app

Pictures

I love the WW app overall. I do wish they would improve connect a little by being able to upload multiple pictures In one post.

Great tracking system

While I do think a few of the tools could be more intuitive, the app overall is fabulous and very much appreciated. Particularly the barcode scanner.

Too much scrolling

Moving the box that contains “restaurants”, “recipes”, “favorite” etc from the bottom of the food tracking page to just under the breakfast, lunch, dinner, snacks box would be very helpful!

Big part of my success

This app is a big part of my successful weight loss. Easy to use. Always up to date and relevant . Keeps you abreast of changes as the program changes.

Get this app!

The app has a nice layout and is easy to use. You can find so many different foods and recipes. I love the added workouts and sleep tracker. They’ve thought of it all for overall wellness!

Keeps me on track

I love this app. It’s very user friendly and the tracking system helps me to stay in my daily range. I stopped tracking for awhile and saw a difference in my weight loss journey.

WW app

Love the app for tracking and community but wish the food search was more like my fitness pal. Often the food item does not come up and has to be scanned only because of the word order. Frustrating at times.

Great help

This app makes it so much easier for me to follow the plan and also plan ahead. I can tell in a second if something is worth the points it will cost me and takes the guesswork out 😀

An amazing help

The ap is so easy to use. It gives me quantifiable insight into my eating habits and helps me whether i am trying to lose or maintain. Its also a terrific took when making selections at the supermarket (barcode scanner)

Quick & Easy

Love the App! Use it for all my tracking and love reading Connect. There are no excuses knowing the correct smart points for any foods. WW continues to enhance the app making it easier and user friendly.

App is great

Thank you for this amazing app. I love it! Hopefully I will soon attend an app session to learn a few tips. I do struggle with the recipe search on my laptop and since this is my preferred method to view, save, and even print some of my favorites.

Don’t like the update

I liked the old app very much. The update has too many glitches. I used to use this app all during the day, now I only use it to track. Even that ya ridiculously difficult now. Yes, I’ve uninstalled and reinstalled several times, it slowly goes back to the glitches every time.

I love tracking my journey

Tracking with WW app keeps me accountable motivated and intentional. All needed to lose and maintain weight. I also appreciate the recipe updates, and motivational tips that are sent my way. In these times of seclusion it is really appreciated!

Amazing app

This is such an amazing app for me to lose weight with. You just barcode your things that you want to eat or use other members in your group. Best weight loss program that I can do on my own.

Easy

This app makes it extremely easy to reach your goals. The barcode function is essential and you’d be pleasantly surprised how few points are in some items.

WWMobil App is Great

My last experience tracking was on paper! This app is great for points lookups, activity and food tracking, recipes, inspiration and connecting with the vast WW community. SO GLAD I CAN TRACK WATER NOW! Seeing water listed under snacks serves as a reminder I need!

Worst search tool EVER!

How is it that I can search for Quiche and the first item that comes up in the search is quick cooking rolled oats??? Quiche shows up 10 items down the list. I searched for quiche. If there is a hit on that word anywhere it should be the first thing you show. It’s incredibly frustrating and makes me not want to track food. I find myself just picking something so I don’t have to look for an item.

We're sorry to hear of your experiences and would be happy to help. We would recommend ensuring you have the most updated version of the WW mobile app installed to your device. If you continue to experience troubles after completing the necessary updates, please reach out to us via email at ResolutionSupport@ww.com. Thanks!

--WW Customer Care—

Thanks WW!

Thx for keeping everything going - including us!!!

Great to continue our tracking, recipes, point lookups, tips, & cheerful encouragement. Tremendous support in keeping me grounded with my healthy lifestyle a la WW. At least somethings haven’t been turned upside down! Marcia from NY🌻🍎🗽💜

The App has caused my success

Without Connect, I would not have had the success that I’ve had on WW. I love starting my day off with time in Connect. The ease of the scanner, having the chance to track at my fingertips, and the recipes and tips have all been awesome!

Convenience!

Thank you for putting so much info and inspiration at my fingertips. Tracking is essential to my weight loss and with the app it’s easy! Down 40 lbs! Love this program especially with the App!

Weight watchers

I love this program and the app makes it so easy to find what I am looking for. I love that I am able to scan barcodes for my foods, document all my points, find recipes, and so much more.

Love this app!

So easy to use to track points and activity. Easy to find great recipes, and find points on your favorite restaurants to help you stay on track even while eating out.

Great App of Life!

I do like having this app. It has helped me to lose and maintain my weight. I use this app to scan food items and it has really helped me to reframe from buying foods with high calories. It’s very easy to use!

Thank you

I am successful at this program largely because of the weight watchers app. It’s easy to use and is the first thing that has allowed me to be honest and accountable for the choices I make. It is a part of my life

Great app!!!!

I am on this app. ALL THE TIME!! It’s a great way to track your point through the day and very easy to use. I also get all of my recipes on here. All the recipes come complete with the points of each serving! How simple is that!!??

Saltpond10

I love the app! Tracking is easy. The only feature I would add is a percentage of weight loss. Although weekly weight loss might be a small number, overall percentage could be impressive

Great tool for the journey

Makes working the program so much easier. Makes planning easier when going out. The tracking helps to drive accountability.

Great app

Great app, do find it to be a little buggy from time to time but like the barcode scanner, large library of food/point options, and social media feature. Will keep using

It will work

If you stick to the points you will loose weight but remember your weight will always fluctuate. Love that I now look at good snd think is it really worth those points? Helps me make better decisions!!

Love this app

Could be moved around a bit to make it more user friendly-move recipes to top. But overall everything works well just need a bit of streamlining.

Good and fun way to keep you honest

The app is very easy to use and makes it fun to track. Tracking keeps me honest about what I eat. Amazing how much I was consuming without thinking. The alternative free foods and recipes make it satisfying

Love this App

I love WW app. It has helped me with the program tremendously. Not only can we interact with other members on connect but my favorite feature is the bar scan. I use it ALL the time when grocery shopping!

Impressive ✅💁🏼‍♀️

It was a little overwhelming in the beginning but once I started really getting serious about it I became hooked! Love the scanner, takes all the guess work out of making good choices!

Picture

I love the app easy to navigate.

I would love to see the ability to take pictures, to be able to track my food at a later time.

Thank you.

Good, with minor blips

On the whole the app works well at the job it is meant to do—track points and wins. The only blip is on Connect: it frequently crashes, kicks you off people’s posts, and other petty annoyances.

Much better than tracking on paper

I wish there was a little “notes” section on each day so I could remind myself of things

Great WW App

I love this app. It's so much easier to stay on program with a quick, easy way to track your Points. No paper or pen needed. And I have had NO problems with the program. I love the way it syncs across all my electronics.

WW always impressive

WW love the new options to choose a plan. I have done WW for years and this is the first time there are choices. The App is super easy to use. Tons of recipes and suppprt if needed. I have been doing WW for years and this is the best it’s been yet.

Love it!!

WW is definitely the way to lose weight properly! I feel great and I am able to eat the things that I like. I really love the fact that it teaches me how to eat healthy! I share WW with all my friends who are looking to lose weight! Thanks WW!!!

Program delivers great results

The app makes it really easy to follow the WW program, which is the best version of WW I’ve ever seen.

Love the recipes, scanning bar codes and tracking points and activity through my Apple Watch.

Easy to use!

I don’t really have a lot of patience when it comes to tracking my food, but the WW app makes it soooo easy! It’s also easy to find recipes all right on the app. Restaurant eating simplified! No excuses on this app.

Senior review

At 75 yrs old and having been a WW lifetime member, I believed that using paper recording was the only way to go. I wasn’t sure of using an app on my phone. I was afraid I couldn’t figure app out ,but alas I can use it!

Old dogs can learn new tricks!!

Love it

This app has been so awesome and so very useful and easy to use. I love the scanner when I’m shopping and the restaurant selection as well as many other aspects .

This makes WW even easier to follow through with

Thanks

New Year, New Me!!!

I signed up for WW last year but life through to many curves for me to be successful ... I love how easy the app is to use , all the options the program offers and the “Welcome Back, Kimila” emails are a great touch!!! On my way to a healthier new me!!!

I love this app!

It’s easy to use.... but mostly I love it because every morning it tells me I’ve used 0 points... it provides a clean slate for me! And therefore it’s much easier to let go of any ‘mis takes’ from yesterday.

Great app

This is a wonderful tool for keeping yourself accountable it has amazing features for a no nonsense way to keep track of food and activity and keep you in great communication with people in the same path.

Really helps!

This app has really helped me lose weight. I like the ease of use and being able to look things up. Can’t wait for the new year and start up again!

Love it!

It’s so convenient and easy to track what you eat. I also love being able to create recipes in the app. Only side is they still don’t have a way to sync to Samsung Health app. So I do a lot more than I track. Would be nice for it to connect like it does for Apple.

App doesn’t recognize subscriptions

I purchased a monthly pass with the app. When I log in, it directs me to it takes me to Learn about Digital saying there is no subscription. When I click on the Monthly Plan price it says I have a subscription

However I cannot access anything

What am I doing wrong

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com or for immediate assistance, please contact 1/800-651-6000.

--WW Customer Care—

Best App Ever!

Easy to use and makes being on the plan fun! It does the work for me as far as knowing where my points budget is day by day; makes it easy to plan ahead and adjust as my day changes.

WW works

Keep track of your points. Be honest

Weight comes off without worry of the scale. Then add physical fitness into the factor and more weight comes off with inches disappearing as well

Over a year now above all true for me

It works!

The only “diet” I ever did that works. Why? Because you don’t starve yourself to attempt to successfully achieve your weight loss goals. Instead, you feel full all the time, and learn what to eat to be healthier.

It works

I’ve used the app for four months. It’s worked to help me get back to my goal weight. The connect feature offers lots of support which is the basis for continued weight loss and maintenance.

Life changing

The app makes it so easy to stay on track and my success has been outstanding. I definitely don’t feel as though I’m on a “diet”, but instead have developed sound eating habits.

Just started

I have a friend that is on the program so we are doing it together!

I am getting used to the website and really enjoying it.

I have not gone over my points . So many free foods.

Love it, but there’s definite room for improvement

To start with, I use the app all day long every day: to track my food, reflect on changes, and to keep up with others’ success on connect.

Some irksome issues:

1. I really wish there was a journal feature in “my journey” so we could keep notes on what went well and what didn’t inside the app.

2. Restaurants. I love that I can look up most places’ menus, but WHY is it not in order of SP? I spend forever trying to figure out what’s in my budget and wish the app would just list foods at restaurants in order of SP to help me make quick choices.

We welcome and appreciate your feedback. This will be forwarded on to the proper department for review. Wishing you success in your wellness journey!

--WW Customer Care--

Love The WW App

Love it all .... so helpful & informative! The only “wish” I have is to be able to store the info on recipes and especially on the articles written on different subjects several times a week. Thank you😊

Great tool for new and veteran users

I love this app! It has been an essential tool in my 40lbs weight loss.

Keeps you accountable and provides alternatives for making better food choices.

Tracking the food keeps me centered!

Life-changing!

I love this app! It has truly changed my way of thinking about food! What I thought all my life was “good” or “healthy” was not necessarily so! I’m on a mission to continue feeling and looking better and this app is amazing! #thankyou #feelinghealthier

Tracking makes the difference

Tracking my meals keeps me in check. I would be lost without it. It’s a big deal. Use it, track it, and lose weight.

Love the app

My wife and I have been using WW for just under a year very user friendly and easy to fallow. We have both lost almost 100 lbs each recommend WW to anyone wanting to loose weight the healthy way. 😁😁

Enjoy working with the WW app

I track for accountability, an able to find recipes quick for when I have a taste for a particular dish, and I like the ease of tracking my fitness with other apps.

Impeccable app

Used this app to lose 38# totally by mysel

Using this ww app! I’ve done most of the other weight loss programs would loose the weight and put it back on as I never learned to eat properly, so happy. The best program for life!

Ease of use.

Whether tracking meals/snacks or checking out points in a restaurant the app is easy to use. I also like to enter my own recipes and adjust to make them point friendly.

Great Tracker

This app has truly changed my eating habits and helped give me the tracking tools I need to continue the Weight Watchers program. I highly recommend it and hope it benefits you like it has me.

Cannot update meals properly

Since yesterday (9/16) I have not been able to update meals properly in tracking. Snacks are being reported in Dinner along with previously reported meal items. This is a minor thing but does make things difficult to follow.

Happy Tracker

I’m an avid tracker and totally addicted to reading and sharing posts. I even use the app to check on at meetings. Everything from monitor points, exercises, recipes, encouragement and more can be found on this one app. Love it

Review

The only problem is I want to check if my height and weight are entered correctly on the app and I can’t find any way to check it. Like under my profile it doesn’t pull up

The easiest program to use and you lose weight

It’s a very easy to use app that actually works to help you track your points and lose weight.

Very helpful.

I definitely wouldn’t be able to succeed in weight watchers if it wasn’t for this app. It does all the work for you and it’s awesome to connect with others and see their progress.

Back on track!

Easy to use- and just between me and my phone. Back to fighting weight. I feel better and in more control. The discipline has spilled over to other areas of my life. Thanks WW!

Please bring back new post to connect

The New post options just disappeared. Now everything is basically trending. Everything many hours old.

WW app

I like the app because of all the information it gives you. You can find lots of good addition foods that you were not even looking for.

Recipes are easy to get to and easy to make.

Grammy P

I love the scan and track options. As well as ability to scan items in the grocery store. It is easy to keep track of your daily points.

Updated app changes

I just updated my app and was disappointed to find they moved my weight loss journey to under my profile. I feel like this is hiding my success and could hurt some people with their journey. It should be moved back to the front.

WW App

I love the app. It helps track food. Every food and item can be scanned to see the possible points. The connect to the community is awesome to get ideas and see others progress. It helps to motivate others and stay motivated! This has been great for me thusfar!!!

WW app is Fab!!

The app makes tracking so easy. I love having everything in one place. The recipes at my fingertips, connect, motivational ideas, and being able to save my frequent meals is super! Thank you, WW, for this fabulous tool!

Great app, great program

I was surprised at how easy the app is to use... while not every food is listed; most can be found or created quickly. The Connect portion is great for tips, tricks and motivation from the community.

Tracking is key to success

Love the simplicity of tracking points with the app. The reminders are great as you are forming the habit also!!

The scanner works sometimes - I would love it more if that was more reliable.

It really helps

Tracking helps me on track because it is always handy on my iPhone and it also makes it more fun and less of a chore. Also, the scanning is a great plus as is so many items are already in the app. Not perfect but neither am I 😄

Let me see my points

I love the app but I would love to be able to look at the icon and see my remaining points for the day instead of having to unlock my phone and open the app.

Easy to use!

Great way to track my consumption for self-accountability!

I wish we could input bar codes from a desktop computer.

I love the fruits “blended in smoothies” option since I mix it up a lot and no longer are required to create a recipe for my variations.

Disappointed

I really liked being able to track multiple food items. Please bring that back.

Always with me

I love this app. I can scan anything and know the points. I scan everything before I buy it! I love the ability to look up restaurants to know what options I have.

WW

So easy to track food point values even when I’m traveling in my car, like today! Easy way to be mindful of the program and what I’m eating! I’m new this week, first meeting tomorrow, but love this program already!

WW app

I’ve been a member since May, and I am not technologically skilled or adept. However this app makes tracking foods I eat, saving recipes or favorite meals, providing workouts through Aptiv which are free,… This is a great app. Definitely user friendly!!

Great tool

Great tool for easily entering and scanning foods to track points. Their database of foods is very comprehensive. It's nice that you can enter in your own recipes to to calculate points. The only thing it's lacking is the ability to upload recipes from other sites to calculate points.

Feature suggestion

Have the daily points appear on the app icon so you don’t have to open the app for just that one data point. Apple may not allow that due to their develop rules it but it would be a nice feature.

Makes tracking points fun and so easy!

I was on Weight Watchers in 2010 and this app, and the Freestyle points are so much easier this time. This app makes it so easy to track food and shop for food.

Helpful tool!

The app is great for tracking food and activity. Additionally, the restaurant database is pretty comprehensive. It would be nice if there were better filters in the restaurants, so we could filter on point ranges with a specific restaurant. But overall it is extremely helpful.

Tracking and mindfulness

Absolutely depend on the app for good info, mindfulness, and morale. I’ve lost 27 pounds in 7 months (made goal). I expect to use the app for the rest of my life. They will need to weed out some of the database created by users or it will get clunky.

Very helpful

It is the most reliable, accurate, points food tracking app out there. When I follow and track I lose, after all It is why I pay $20 /month to ww. Only for the app.😊

Track Activity

I wish I could track the intensity level on the Activity Tab like in the past. Can this be put back on. I feel my points are inflated in some circumstances.

Helpful aid

The weight watchers app allows me to stay on track of my eating habits and amount of daily activity. It is simple and easy and therefore I can stick with it and not feel burdened with too much to do.

This app keeps me honest!

I never really realized how much extra I was eating until I started tracking everything. This app keeps me accountable and helps me stay on track during my weight loss journey.

Helped Immensely

Took the guess work out of my decision making. Therefore, I made better decisions to eat healthier and lose weight. I went from 194 to 166 in 5 months. I also exercised regularly at the gymn until the summer hit.

Just about flawless ap

I am usually very critical of apps and can fine lots of ways to improve them. I think this app is just about perfect and that WW thought about just about everything

Forced to reply - I use the app

Yes, I love (a strong word, love) the application that Weight Watchers has provided and I use it every day. That said, I am not fanatically obsessed with it, but it is useful if only to make me more aware of my eating habits. Get it, use it, be more able to lose weight if you are honest.

Weight Watchers

Easy to use. Love it. I wish I had a way to could my water intact in the app. Other than that I use it all the time to track and the bar reader when grocery shopping.

Stay on track

I love the WW app. If it wasn’t for it I know I would not paper track, and would only be cheating myself and going no where. Also love being able to look at other peoples recipes to give myself more options and varieties of foods.

Way better than it used to be

Love the WW app. Still kind of slow sometimes and can be a little glitchy. Overall though, waaayyy better than it was a few years back. Makes tracking easy and I love connect.

Love app

The WW app has made it easier for me to stay on track. The scan feature is great when grocery shopping. Love to have restaurants easily available. Have not tried any of the recipes.

Needed or I don’t know how

The only thing I wish was on the app is that we can type in r dinner and show total pts instead of breaking down everything in the dish. Sometimes on run and just want to add dish with total pts. Ex. Stew, fried rice with my own oil and butter

Convenient

I like having everything I need to stay on track right at my fingertips. However, I do have to double check some scanned items as the information isn’t always accurate.

App only, no additional working out.

I used the app to try and lose 50 pounds and reached my goal in 6 months. Have continued to use the app for the past year and have kept the weight off.

The app makes everything so easy!

This has been the best program. The scanner is wonderful for the grocery store, the hundreds of recipes keep everything fun and new, and the restaurant guide is a lifesaver for dining out!

What an amazing thing

Just joined WW AGAIN and I wish I had this app the other times in joined. It is very easy to keep up with all aspects of this app and the results are very gratifying. I often finish my day, using this app with a happy ending!!

WW app

Love being able to track points all day long and look up foods and what the point value is. Also going out to a meal takes the guess work out of what to choose.

Great app and weight loss tool!

I love the ease of this app, and it totally works. Both my husband and I have it and we’ve lost more weight with it than we have with doing anything else. I highly recommend it!

Loving this app

This app is very user friendly and if you do have a problem there’s 24 online chat. It’s awesome and I love the flexibility it gives me while eating healthy, better and still feeling like I can eat what I love.

Great

WW makes it so easy to use. Can check or do your points by phone. What could more easy. Just wish there was a calculated to calculate recipes that are not already in app. Sometimes there’s nothing but guessing how many points something might be.

Disappointed

The Restaraunt guide is severely lacking in the choices included in the dinning out book. Other than that being able to track with my phone is great.

Finally

This program works if you do it. Finally committed to it after paying for years, and, guess what? I’m losing weight! 5 weeks in, I’m down 15 pounds. Woohoo! I love the Freestyle program and the app is essential to success

Helped adjust my thinking

This app helped me keep track and make an effort to not only lose weight but to adjust my thinking on being healthy. I exercise more and eat healthier and it motivates me to keep going.

Major issues w Fitbit sync

The app is only “holding” 6 days of activity from my Fitbit sync. Starting today, Sunday, all the sudden my Monday activity and fit points in the WW app says zero. I had 9,000 steps that day. All activity on previous weeks also gone. My Fitbit app is accurate so this is definitely a WW issue. PLEASE FIX this.

Also very annoying is that it won’t accept words from auto suggest or auto correct when tracking food.

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Fayebaby72

This WW app is created for success! I personally feel it is part of my life forever. It is easy to use & encourages tracking. After 12 weeks on the program I have lost 24.4 lbs! The best part: I have not felt deprived or hungry. Luv the app! Thank u WW!

Best way to lose weight! Period!

Lost 34lbs in 9 mo....WW changes they way you eat! Teaches you how to develop better eating habits. There’s no magic here. Eat better foods, track what you eat, eat less of the junk and you will lose weight.

A perfect track record!!

I am quite happy with the entire app. But really like the scanning ability and restaurant listings. I can attest to the fact that you will lose weight if you use all the components accurately.

Great app makes it easy

Sometimes though, i have a hard time finding the foods that i tracked a few days before.

Also Favorites are limited, to how much you choose to save.

Love the app, but...

It would be nice if you would add a place to record the amount of water consumed daily.

Also, it would be nice if the portion size would be included in the recipes that we make, instead of just “1 serving”

Best app ever!

I have used a few different calorie counting apps as well as WW in the past. This new WW app is by far the best for me. I also love the scan feature and signed up for WW meeting to achieve life status to allow me to continue using it for ever!

Pretty good

I love the app most things about the app.. such as it’s easy to get around in it and the scanner is awesome. One thing I don’t like is sharing of recipes I would love to create a recipe and then send to whom I want with in the app. My sister and I are doing this together so that would be a huge help.

Easy to Track!

I love the functionality of the ap! Makes tracking food and figuring out points a breeze! Gone are the days of lugging around out dated books and paper points calculators!!

Spectacular App

This is NOT doing a Diet. This App teaches us how to eat properly. A lifestyle... I have struggle with my weight for many years, always up and down. I am in love with this.... I show everyone I know how it works and a lot of friends are joining.

Love the program

I normally don’t like a regime diets or meetings to attend but this app one is fun and easy. I’m pre-diabetic and I need to watch my food intake This program has kicked started me to watching what I’m eating And how bad I was eating. Thanks for making this freestyle app

Joy

I wish you could go back and enter activities the next day or two. You can go backward on the week and enter food you have forgotten but it won’t let you add in an activity.

More recipes would be appreciated

Bike riding or treadmill not included in activities

Hang In There!

The journey is rough but hang in there. The reward of losing weight and inches are worth it! This sight helps you stay in your goal calories and gives ideas for food, exercise and keeps track for you! So Hang In There!! Good Luck to all

The best

This app is beyond easy to use. I love the scanning barcode option, makes grocery shopping even easier for me. I also love the “connect” area of this app. I didn’t realize how much I needed this community 🧡

Much more fun

Using this app to rapidly identify “point values” of foods makes shopping a joy.

That combined with the 200 free foods makes the program doable and the app makes it much easier to track everything.

The draft is gone.

Fantastic App

I love the ww app! It makes tracking my points so easy and the most valuable feature for me is the recipe creator. I use it when grocery shopping for making the recipes. Only wish I could share recipes via message or email hence the 4 stars.

Entering items

I’m not sure how to enter things that you don’t have in your list of foods. The plan is much better then the last time I joined. I gained the last time. How can I enter something I make up but has 0 points but you don’t have it on your list and keep putting in other stuff with points.

Hello! If you have the ingredients or most of them, you are able to create a recipe for the items you are unable to locate in our database. We apologize for the inconvenience!

-Weight Watchers Customer Care-

Excellent - 2 suggestions

I love it, successful on the program, yay! Two suggestions: 1) bring back the water tracker and offer “wins” for tracking water and meeting hydration goals; 2) grocery list created based on selected meals/foods or pre-tracked food/meals/recipes. Thanks!

We are happy to hear that you are enjoying the use of our app! We welcome and appreciate your feedback. This will be passed it on to the proper department for review. Best wishes on your wellness journey!

--WW Customer Care--

When it works it’s great

Sometimes out of nowhere the app stops doing what it had been doing such as grabbing my work out data from my Apple health app. Hopefully this gets fixed because it really motivates me when I see those fit points!!

We apologize for any difficulties that you have been experiencing. Please email us at ResolutionSupport@weightwatchers.com so that we may assist in resolving this issue. We look forward to hearing from you.

--WW Customer Care—

Glitchy and not intuitive

I feel like for the amount of money you pay every month to use this app that it should just work. Points don’t transfer over from activity, notifications don’t go away. Super disappointing. There’s also a lack of intuitive user interfaces, it just doesn’t make sense how it works (or doesn’t) sometimes.

The only thing I wish it had.

The only thing I could think of to make it better is more customizable. Like you can put what you order (with or with out cheese as an example) and get your points customized by how you order.

WW Mobile

I especially appreciate being able to so easily keep track of what I’m eating/drinking. I also appreciate checking info for foods by using the simple barcode reader at the grocery store. I love this app!

Great App

I am a big fan of this app & use it throughout the entire day. It works pretty seamlessly & barcode app is also great. (This was pre-written recommended review text - but turns out I agree with it! Much improved over any prior ww digital.)

WWApp

I love the app very easy to navigate and allows you to track everyday so no excuses for not tracking. Offers recipes and counts the points for you. Keep track of your weight. It has everything. It’s awesom!

YIPPEE for WW!

Yippee! After 3 failed attempts over the past 2 years I wasn’t sure I could ever lose my extra 25 pounds. With Weight Watchers I am Losing & doing so Exactly as I had hoped... eating my own food & not attending any “meetings” Thanks for this App option! It Works!

Sharon

Works Great!

For "on the go" or quick adds to your points for the day, the app works great. Wish you could "add" foods easier. I've yet to figure it out if there's a way. Other than that, it's easy to navigate.

WW ap is pretty great!

The ap is really easy to use and key for keeping me honest about what I’m eating. Would have given 5 stars if it had “memory” regarding serving size. Like the links to content and the restaurant info is most appreciated!! Great Job

Helpful On So Many Levels

WW App is excellent. User-friendly, adequate support for someone who is always on the go and juggling numerous daily responsibilities. I love the community/Connect. So encouraging and easy to find encouragement and ideas when needed. Affordable.

Frustrating to learn but very useful. I will get it at some point.

Using the app has lots of good potential. But I have trouble each day simply putting in my meals. It keeps giving me past items which I don’t need and can’t just simply add the daily ones.

Not terrible. Can improve.

The app works pretty well. Though, it’s not very intuitive or user friendly. I need to click a lot of things to get what I’m trying to find. Sometimes my earned fit points don’t appear and I only see weekly points. It causes confusion. I would love the capability to share a recipe with a friend.

We appreciate you reaching out, Lon731, and thank you for sharing your feedback. We love hearing suggestions from our members and will make sure the correct team members are made aware of your ideas and experiences. We apologize for any frustrations you've had while using the mobile app and would love to speak with you more in depth. Please feel free to call 1(800)651-6000 and a Member Resolution Specialist would be happy to assist you. Have a wonderful day!

-Weight Watchers Resolution Team-

Works well

I really like this app, it finds foods, is easy to add foods, and keeps you connected. However, I find that the scanner option tends to freeze or not work. Having the scanner is one of the items I use most but it comes with this issue

Love it!

I was busy the week I started so I used the ap until I could join a group. I understood it quickly, read everything, experimented with it, and USED AND LOVE the barcode. I use it at least ten times a day. Thank you!!!

WW points direct you to the healthiest food

On hungry days, you can eat lots of healthy food. I have met my goal weight loss and I continue to use it for maintenance and for reminders about eating healthy foods. Using the WW app has improve my eating habits.

Good job

Am getting used to it and still figuring things out. Finally synced to Fitbit which was tricky. Didn’t see explanation about stars for favorites but figured it out. Am amazed how well the scanning works. Having fun with it all. Thanks.

Love the WW app!

There are so many great things about this app! Tracking, the restaurant guide, the extensive list of foods, even the cheat sheet all combine to make this the reason I'm staying with the plan. I recently reached Lifetime and this app helped me get there and will help me remain successful.

Why the App is helpful

I love the Weight Watchers app. I am a new member and I am learning about all the helps. It is so helpful to have an app to scan your food at the store and the recipes are great. Also I love how it helps you track your food and counts your points . How can a person fail?👍

We appreciate you letting us know how well our app is working for you! We wish you the absolute best of luck on your journey.

-Weight Watchers Customer Care-

Great app for success.

Makes tracking easier. It’s great when you go shopping so you can check before you bring trouble home. Just got to be consistent to have it work for you.

Hate the new version

Overall, I love the app, but now when I create a recipe, I can’t then edit it in the app. I used that function all the time and now I get an error message and have to do it in the desktop site. If I have to go to the desktop site anyway, what’s the point of the app? Please fix this major flaw.

Fun but needs international foodsggyhg

Every easy to use and move around the different programs. Makes tracking fun. The only problem is that there Needs to be more international food choices.

Quite useful

This is my first week on the plan and I have found the app to be quite useful at determining point values for different foods and recipes, and I really like the barcode scanner feature.

Still haven’t quite figured out how to relocate recipes I like though....

Overall happy but...

I am overall extremely happy with the app. It’s user friendly and helps me stay on track. I wish, however, that the scanner was also a feature in building a recipe. That would make it a 5 Star app.

App is not user friendly

When I open the app it opens to food entry immediately and I have to open and close it several times to get it back to the home screen. Once at the home screen I really like the interface.

Love my WW App!

This app makes it so easy to track, I love it! I have so many tools and resources at my fingertips and I use the chat feature for navigating through all of those tools and all my program questions too. Thanks WW!

No glitches runs smoothly

Been using for a month and have had zero issues on my iPhone X. Database is huge an accurate. The barcode scanner works and pulls up most products.

I like the app, but...

I think it would be really beneficial if the recipes could filter into a shopping list kind of like on the app Yummly. I think that would help take this to the next level for someone like me who doesn’t have a lot of time to meal prep/make grocery lists.

Perfect

I love this app. I believe having this app on my phone and IPad is helping lose weight because of easy tracking and finding points using the barcode scan. Thank you, Weight Watchers!

Wonderful app!

It is so nice to be able to track, scan and stay up to date with my connect family all on my phone. I hardly ever log in on my computer.

Love the program! LOVE the app!

As a many time over WW member, I can enthusiastically say that this app is the best it's been by far! Soooooo simple to track foods and find points values. Really is important to track while you work towards your goals.

Easy,efficient tool

I have been a lifetime member of WW since college and losing and maintaining weight has never been easier. This app is so easy with it's portability and ability to look up an item for points. Love it!

Love it

I love how easy it is to track my food now. Love how the scanner gives me instant access to my smart points. So glad we are able to move from tracking to connect to stay motivated.

Great app

I love this app. It definitely has helped me track my food and lose weight. I enjoy the support from the connect community. As they add more and more food to the database, it gets easier to track.

WW Mobile

With constant upgrades and fixes this app is fantastic ! I use it almost exclusively. I wish that in activities it allowed for pedometer step tracking like the online site does....

Love it!

It’s very easy to find foods that I’ve had and count the points. I love the Connect feature and it’s made such a difference for me. One thing that would be nice is to be able to enlarge pictures that people post. Other than that it’s great!

My Go VV for everything WW

This App is so amazing. If you can’t find it here your not going to find it anywhere. Everything from my own personal stats to recipes, work outs and tips on how to WW. Thank you WW for helping me be successful.

Great App!

I love using the app. There is so much information for keeping me on track. That’s not to say that I love everything. Sometimes I find a recipe I want to try but cannot find it again. I would like to be able to bookmark so that I can return.

Excellent weight loss app!

I have lost a little over 29 pounds so far using this app. It’s very easy to use. The app includes recipes, a recipe builder for your own recipes, a scan tool to help you figure points of a good item and support from other WW people. Just a great app overall

WW Weight Watchers Reimagined Ratings and Reviews

Weight Watchers App is incredible!!!

Awesome app!!

Rude Customer Service

Developer Response ,

Love the app

WW app supports wellness journey

I love the WW App

I do love the app and the ease of tracking.

The best nutrition plan I’be EVER tried!

It’s getting better with each upgrade

Life changing!!

I'm sick of the problems with the latest upgrade.

Developer Response ,

Wonderful

My safe place

WW app and virtual meeting rooms

App needs some improvement

Better Than Meetings!

Love Weight Watchers hate the App

Developer Response ,

Love the App BUT 🔸Need Pic Zoom & 🔸Recipe Print

It’s broken it’s broken

Developer Response ,

Love the concept, UX needs improvement

Love WW

Very easy to use

Helps keep me on track - free day idea also.

Excellent

WW app

WW has been so thoughtful with this app

Makes it easy to stay accountable

Great overall, but search could be better

WW app

Linda Brinkman

My personal story from Ron of Frankfort Illinois

Easy useful app!

Great app for great program

First real app that visibly holds me accountable for what I eat

WW Review

So nice and easy to use

Keep on counting

Data hog/constant overages

Developer Response ,

We Deserve Better!

Developer Response ,

Can’t Track FitPoints

Developer Response ,

Overpriced, needs improvement

Love the WW app

Limited Logging Options + Beware Hidden Fees

Developer Response ,

My Recipes section in app needs help

Love the WW App!

Love it - but it could use some tweaks

Nothing is perfect

Best launch into a healthier you...

Love the way WW is evolving! Changed my life!

My WE

Generally good with a few exceptions

Developer Response ,

App great, support is invisible

Developer Response ,

Love the App!

WW to me 😊

‘Smoothed’ full journey weight graphs are incorrect and useless

Developer Response ,

The new myWW app ease of use.

Program works but don’t ask customer service for help.

App fails to work with no official updates and very slow responses

Best Program ever!

I LOVE this app!

Menus need updating, app drains battery

A solution to those last 5 lbs

Change in perspective

App Not Functioning

Freedom!!!

Great program, decent app, less than helpful developers!

Developer Response ,

The results are good, but the app has some annoying problems